#help-old
1 messages ยท Page 10 of 1
I added emotes to 7tv
but my emotes unlisted
when it will be listed
are there any online moderators for help me?
how long should i wait for approval?
How do I get 7tv on youtube?
hello, you can still add the emote to use in your chat before it's been approved. sorry for the delay ๐
you have to make an account using twitch or discord first, then link your youtube account on your profile
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
or above! 

Ok thanks
Is there anything I need to do to get it approved?
just wait for a mod to see
no, just takes a bit of time atm, lots of emotes coming in every day
already approved it
cheers liper

thanks for approve
Hello, i changed my twitch username but now on my chat it shows that there is no 7tv emotes added
in 7tv webpage dashboard also shows my old nickname
nvm i found the fix, i have to create a new emote set for my ' new' twitch username
you could have just relogged into twitch

right click the sign in button
yup , using twitch
[user] Anscenic15 (anscenic15)
Stremeo mayormente DragonBall Fighter Z, Rocket League y Dead by Daylight ; cualquier juego que tenga tambien pero no se me ocurre ahora lol
125691966548606976
52366505
Subscriber
Default
is "AnsXenic" your new twitch name?
yup
yup , this is the fix that i found but still , reading my old nickname its just confuse
yea 7tv and twitch are not equal anymore
sorry potato english
its okay
idk if a mod can help me to change the 'username' | 'display name' in 7tv
to my actual twitch username
we cannot

you too
someone who can help me the emotes do not appear in the extension but the ones sent by other users do
hello dude , im content creator , I need your support, I produce content and add emote continuously. But unfortunately, I have 10 unconfirmed emotes, some of which have been added for more than 1 month. Please help me verify my emotes, or give me special access to do it myself.
7tv user?
amir_packman
i approved some but theres some in a different language so i guess wait for another mod to get these emotes 
I am the super admin of many Persian language streamers. You can check. I know the rules well. Are there any admins who are fluent in Farsi? I can help you with this too
my problem is this ! when i try to add unlisted emote , its say you have 10 unlisted emote and you cant add more !
this is my problem
if you are uploading emotes, there is a ratelimit for that

yes i tell you , im content creator , I personally make all the emotes

thats not how it works unfortunately
not only my emote ! i can help you for persian emote
no one gets special treatment no matter how much of a content creator they are sorry
coughs and shits nmp
In any case, I am fluent in Persian (farsi) and rules, if you want help, tell me
did you really need to specify you shat yourself? 
ya
understandable
I fully understand that I have to wait like everyone else. But some of my emotes have not been seen and listed for about 1 month. So there is definitely a problem in the process
no special treatment but you can be ignored for a month 
thanks for trolling
?
man 1. thank you a lot || 2.i change name of all emote to english , if you had time pls Check again, thanksโค๏ธ
thanks man
no worries!
I have been here for a long time and you are the best admin I have seen

do emote codes even matter when you can just set an alias anyways 
HELP
someone who can help me the emotes do not appear in the extension but the ones sent by other users do

which browser and what extensions on twitch (ffz? bttv? or just 7tv)
mr @heavy wraith
Chrome and 7tv bttv
try disabling bttv
still the same
strange does pressing tab still work to autocomplete? type the first few letters of a 7tv emote and press tab and it should fill the rest
I've never seen this bug 
so you can see the emotes other sent in the chat?
no
ok
are you able to go to https://7tv.app/ ?
perhaps another isp issue?
"ones sent by other users do" I thought you ment you can still see emotes sent by other my bad
yeah seems like you can't connect to 7tv then
what I saw is that when I log in to the 7tv page it does not appear that I start
So you cannot see anything in the page?
Click on login and a window will open but my profile does not appear
Have you done the things in the window and connect your twitch account properly?
yes
some question about EventAPI
when i add/remove an emote on others' channel as an editor, any ways i can tell which channel the emote is added to/removed from?
from what i can see there's just info of the actor(editor)
nvm am dumb 
yo can yall update my profile? I've tried signing out and back in and shit but my bio and username dont update, and I recently changed both so I've had some people confused about stuff cause it still shows my old user in the live updates and all that too
hey im kinda dumb with this new websocket, pushed means added emote to the emote set? 
this is correct yes, push means added to an array
and pulled is emote removed, updated is when emote is aliased 
yup
thx
those will give you an array index
so you know exactly the position where the modified object is as long as your memory state is up to date

also if nested is set to true it indicates that you should recurse over the ChangeField
in that case the changefield's value will be another changefield object

this isnt a perfect example but you can use this as a reference; https://github.com/SevenTV/Website/blob/dev/src/store/object-watch.ts#L94
(beware this is derived from the GQL bridge of the EventAPI, which uses base64-encoded string in value fields
so you cant cv paste this into a regular impl, this is roughly how you might go about implementing generic state keeping
i c
if you're only building an alert system you actually dont need to worry about state keeping though

what params do i use to search emotes with the api
I had a twitterbot that tweets the channel emote events and i heard in #general v1 is getting removed soon so wanted to move to v3
glad i moved to v3 
@sand vigil how does your dontaddthisbot search emote by name? 
i use the graphql query 
ok i'll look into it
but i dont know how to use the GET /emotes thing without using id
I couldnt find a way either 
elp us
since emote names collide with other i dont think its possible without using id
for example this works https://7tv.io/v3/emotes/616e0092ffc7244d797c5aad but not https://7tv.io/v3/emotes/catDance
or you do mean like searching emotes?
yeah searching as it labeled
like searching here? https://i.imgur.com/cFI4j7e.png
i was referring to the search emote documented here: https://7tv.io/docs
but if there's a work around doing what u've shown here that'd be cool too
hey can i transfer 7tv subscription from one account to another?
i can send confirmation that i had sub
this is my previous acc
I have a question which sentence need i to tick to give anybody editor so the editor can add new emotes?
and i dont check the tutorial in #faq
bruhmm
do you mean add as in upload? if so I don't think that's a thing 
just these i think

i still canโt add emotes to a new emote set that i have editor perms on :p
why cant you check the tutorial
this is what i mean btw, only the default set is here
the set needs to have at least 1 emote added by the owner
even then, the โchristmasโ one i cant, and felypโs other emote set has 0 emotes
yes it needs at least 1, so I think even if u tried adding to the halloween set it wouldn't let you
ik it's a stupid question but it's not further down the list of sets either?
The problem is, their Christmas set already have an emote in it, but the set is still not showing up i think
yee it's weird 
Made a new emote set and my channel emotes got wiped
I see they're all still within my channel's specific emote set, but I can't find a way to use all those emotes within t he set. Help would be appreciated 
no
click on this panel
any anwser or smth

Thank you. Not sure why it's buried there rather than right-click context menu like when you add/remove/assign individual emotes.
@rustic solar i'll ask anatole for you ๐
if you could it would be very nice 
Hello there~ . I could use some help. ๐
I was assigned an Editor to a channel but it seems i cant do anything. Even tho they checked all the things to allow me to do it.
They don't have any emotes or emote sets yet.
Speaking of Emote sets, how do you remove emote sets?
If anyone has an idea that would be very much appreciated. Thanks :3
thanks a lot for the quick reply. found it. that explains it ๐

any news about it? 
he's asleep right now
will let you know
hey I was wondering how I could cancel my sub to 7tv?
of course, go to https://7tv.app/subscribe and click on "do not renew" ๐
Omg thank so you much
no worries!
Hello! I was wondering if there is a 7tv discord integration so I can use the emotes on my discord server?
Anyone know how to fix emotes not loading?
anyone know if theres a way to integrate 7tv into streamelements yet?
ok i'll check that out
yeah i mod for a boomer streamer, you know how it is getting them to change their ways of doing things

So the 7TV discord bot just lets you use commands to download 7TV emotes? It doesnt like automatically use the 7TV bots you already have on your twitch?
download 7tv bots?
Its in the 7tv tools, its a bot you can create on discord
(he made it)
LOL
Im dumb
Also I have the bot created and everything but how do I actually add it to the server, doesnt say it in the github
Nevermind I figured out how to get the bot in, but its not working lol so gonna try to see why
Looks like its missing permissions, but I gave it all the permissions that the github said to so not sure
The command should be downloadlocal, not downloademote, forgot to change it
Ah fair enough alright, still gotta figure out why it didnt have permission though hahah
Should I just give the bot admin to make it easier? lol
Github doesnt specify any bot permissions other than the privileged gateway intents but I also gave it all the chat permissions and still nothing
I used the OAuth2 URL Generator and just sent it to myself to download the bot, is this the typical way to do this or would that cause issues?
That shouldn't cause issue
Sorry i cant answer ur questions right away as im not at my computer atm
All good I appreciate it
I didnt have the manage emotes selected tho I thought I did, thanks!!
That command didnt do anything for me, do I need to give bot additional perms for that to work?
Also, do the emotes go away if I kick the bot?
I dont think so
No response message after you do the command?
Whats the difference between using local and just addemote
Also I didnt know 7TV.app had an option to add my discord to it so I did that, does that add any features though?
The downloadlocal command downloads the file to your computer. Check the out folder, the file should be there
addemote adds the emote to your server as emoji
I see that now hahah interesting
I updated the readme in github
Didnt realise i need to use the escape backslash for angle brackets, so some of the texts were hidden 
whats the point of that?
idk 
Saves u a few clicks i guess
^ this is the reason an official 7tv bot can never exist
Yes
There are rate limit for uploading discord emoji

why does it retry in 20 minutes?
Discord API has a rate limit so that bots cant accidentally (or on purpose) spam and crash servers and stuff I think
Thats fair yeah, well damn
eShrug
Guess that's the time discord set
1 emote every 20 minutes
I dont think it's 1 emote every 20 mins
But a a batch of emotes every 20 mins 
its definitely not that
How to get unban on 7TV?)
NSFW content)
I have the 7tv extension for chrome and can use it no problem in people's streams; however, in my own popout chat 7tv doesn't show any emotes. Anyone know why that would be the cast? I made sure it was give site access to twitch.tv and reinstalled the extension to make sure but nothing is allowing me to see them in pop out chat.
I'm getting the pot friend and dr disrespect 
https://7tv.app/emotes/6324747fd0705c42f8f26c1a
whenever i create an emote
was using .avif which was breaking it i guess??
used .png and they worked
just use webp
hi streamer gave me this https://i.imgur.com/grtqZa6.png all access so i can add emotes etc
but i cant add anything idk how where ive done it before dont work now ?
https://i.imgur.com/Ws4sJo3.png they dont show up here
- how do i remove this i added by accident i cant lol
did the streamer make an emote set already?
she litterly just added me on the 7tv
I think they have to create an emote set and add an emote before you can edit it
oh god its gonna be a nightmare tryna make her do that
oh well ty
btw tho can i remove my own like emote sets i made
i made 2 cuz i was just clicking things
uh honestly no idea
I think not yet, but its probably a planned feature
bruu
Hey, does it take some processing before a new emote gets public? Or are we doing something wrong 
just means that it's in the mod queue, it should work already, it's just not listed of you look it up yet
okay thanks 
you cannot do that at the moment unfortunately so you are gonna be stuck with it for a bit 
gimme the emote link ill check it
ah got it
we tried uploading an emote that recently got deleted for some reason, well its an harmless emote tho I don't know what happened
its this

these
@flat cedarIf the emote is larger than 7mb it will do that
it will look like it was deleted
but it was just an incompatible file in some way
it's disallowed because its a twitch sub emote that the creator has asked not to be uploaded ๐
unfortunate, someone really put a copyright on a peepo with a cookie? oh well 
copyright is inherant
if a rightsholder asks us to remove something we will
of course
, thanks for your help
no worries! 
oh right its a qt emote
I'm sure lots of sub emotes get uploaded
the only ones that get caught are if the mods actually know they're sub emotes
if any emote gets reported for this reason it would get nuked
he hasnt reported them
exactly
https://betterttv.com/emotes/shared/search?query=forsen good example of forsen not giving a fuck, i see a bunch of his old and new sub emotes
Emotes from other users you can add to your chat on BetterTTV.

forsen doesn't even refresh his chatterino unless something catches his attention
he had left forsenBussin go under his radar for weeks lol
ong?
not sure if actually clueless or
๐ค

2
I have a problem, I subscribed for a year and I didn't get the subscription logo ุ
@halcyon walrus
link your discord in your 7tv profile page
or do you mean the sub badge?
yes this
i see your subscriber role here
Can I see my paints in a private Twitch chat?
@vague tigerif you are talking about chat badge, select your badge in your profile page in 7tv.app
same goes for paint
can you try typing in your own chat?
joined September 17, 2022
you sure you have been subbed for a year?
Oh do you mean you payed for a year sub?
you just subbed today, so it's just 1 month badge
i think the badge is based of how long you have been subbed
not how much you have payed for
so you can only get the 1-year sub badge if you are subbed for a year, not if you payed for a year
i guess we can suggest it in the #1011268040408698930 channel 
Can you suggest this?
You have a fondant
Is there a solution to this problem?
@lavish shard
it's not really a "problem" since you subbed today
and they badge system is technically correct
I signed up for a year and I want to get the badge of the year
You don't get a year sub badge on twitch if you sub for a year do you ? If you don't then why would 7tv
I will refund my money via PayPal if I don't get the badge of the year
https://i.imgur.com/AG8YNNy.png Anyone know why this wont renew?
@earnest roost @halcyon walrus may have a charge backer here @vague tiger for being
thinking paying for a year sub will get him all the badges including founder/ colours
Doesnt charge back = ban 
I dont get it 
it will update if you already payed for the next month i think
Soon as they get the 2nd month of sub money i think if not come through
Why is there a payment option for one year and I did not get the badge of the year if the option to pay for a year is removed
I literally have automatic payments on so Im just waiting for them 
again
the way badges are given is based on how long you have been subbed, not how much you have subbed for
Have you completed a year with them?
@lavish shard
so even you payed for a year of sub today, you are still subbed for a month, so only the one year is given to you
yes, i've been subbed for a year
And you have not completed a year, is this true?
Take my money 7tv
Why are paints shown in Twitch chat?
because people who are subbed to 7tv used the paint
Why do humans breathe oxygen
What do you mean by people?
?

Why do humans breathe oxygen
Ok hes trolling 
The settings for 7tv 
why would you pay for something you have absolutely no clue about
And are you the one who has put the program without explaining the payment information and the method of the program?
no, i subbed when 7tv just started so i got the founder badge
i dont code any of these stuffs
im just a sub lmao
Were you working on the program's policy in terms of payment and badge options?
?????
At the of the day you've subbed for a year. But only get 1 month perks from that date onwards then 2 months/ 3 months and so on You don't get past colours or founders badges as that period has passed. Colours maybe re added each year like festive colours but thats about it
Id love to get founders but can't so ill stick with my 9 month+ sub
This is nothing very strange
When you sub for a year on twitch do you get 1 year sub badge ?
I don't know
That's a no. So why would you here ? @vague tiger
do you know ุ


g๓ loriousbeard just woke up:
๐ ๐ค (7h, 33m ago)
What am I reading




i just read all that

is there a max emote set u can have?
im added as editor for 2 channels, which shows up 2 + my own
but when im added as editor for 3rd chnl, its not showing up even with the permissions up
not showing up 4th, even if i "New Emote Set", its only my channel that i can select
Does the 3rd channel you are editing for have an emote set?
Then tell them to add an emote first to initialize their emote set first
Then you should be able to see their channel's emote set in your list
aaa have to initialize first, thanks!
MODS do eet

Hello, please tell me why I can not buy a subscription to 7TV from Russia? Or is it not possible right now?
Its likely because of the Russian SWIFT ban
The SWIFT ban against Russian banks is one of the sanctions against Russia imposed by the European Union and NATO, aimed at weakening the country's economy to end its invasion of Ukraine by hindering Russian access to the SWIFT financial transaction processing system.
So there is currently no way to send money from a Russian bank account to the rest of the world.
hey i recently changed my name and i cant seem to add or remove emotes to my renamed channel, any help is appreciated thanks
did you log out and back in? 
@coarse moss
make sure to link this new discord account also โค๏ธ
yeah i tried that it didnt work 
i gotta link this account too
link your discord account pls so i can pull your data
done
whats the old and new username
old one is HotTemperz new one is TemperzPK
everything checks out
see #faq as for why your display name is not up to date
everything else will work as normal
oki
ty
i created an emote set by accident and now my channel emotes don't work, is there anyway to delete an emote set?
change your active emote set by clicking the cog button on your twitch connection (left-hand side on your profile)
oh i see! Thanks
Hi, thank you for calling Seven TV tech support. This is Anatole, the CEO. How may I help you today?
sorry he's out today
But Mike Ehrmantraut is here. Would you like to speak to him?

ok, is Dicks there? initials I. C.
Hi Guys how to remove this green square?
that's a twitch feature ๐
thank you i find it)
hello, i cant change my nickname, is it bug?
not possible atm
0ki, ty!
uneditable display name
inedible
hey guys, getting this error trying to sign in https://i.imgur.com/tn1ujj8.png any help please
Did you unlink your twitch account by any chance
not that i can remember, my twich didnt have my custom name colours so i loged out and couldnt log back in
any anwser 
@blissful bloom any news 
@rustic solar oh sorry, I have spoken to him and thought he had resolved it
will check again
in the sense I have range on discord, but on the 7tv website I cant set antyhing

Is there a setting to enable/re-enable the message in chat when emotes are added/removed? I no longer see it for some reason
Been that way for a couple weeks now I've noticed
Ensure that the dimensions of your emotes are under 1000x1000 pixels, that it has less than 1000 frames, and that it is under 7 megabytes large.
Taken from #faq Is this still relevant? Trying to update an existing emote and the revision has 899 frames and meets all the requirements, but it doesn't get uploaded.
should be always enabled by default. Is this for browser chat or chatterino? And what extensions are you using on twitch
what format is the emote in
gif
Mhm, like I said I meet all the requirements
Finally got a proper error message trying to upload it not as an update of my existing emote
Processing failed: file has too many frames (900 where the limit is 750)
wait was the limit lowered
Backend not updated?
The dev confirmed to me it's supposed to be 1000 and the 750 is a mistake. He'll raise it back to 1000 later today.
unless he forgets @earnest roost



While you're at it can you make it so processing error also shows when you upload a fork of a remote? thanks 
list keeps growing
mr developer please crunch thank you
so when you're subscribing, they want you to enter your name and email, is that only sent to paypal or is it retained by 7tv?
it's not saved to our servers no, only stored on the external providers
(paypal/stripe)
okay, how do I turn off repeating subscription now?
they prompted me for that on paypal, so I'm assuming after my month/year is up it will charge again
there's a Do Not Renew option on https://7tv.app/subscribe
thanks, the Update Payment Method seems broken though
at ae (Store.c0b31db7.js:1:8662)```
and I'm getting no response usually
update payment won't work with a paypal sub as it's there only to update credit card details
the one time I managed to get the json response it all looked perfectly formed, but the js was probably already stopped at that point
I see
oh no that's from a different request
so the payment-method?next=true never works
keep getting stars between emotes. can i turn this off or is it a bug?
Wait this bug still exists? 
@analog mulch getting the FFZ addon might solve the issue
I thought it was fixed 5 months ago
#news message
classical bug
Idk if it's one that can even be fixed
Im pretty sure it's a bug in the library we use for emoji images
Nvm- i think the faq helped sryy ๐ญ
Gotcha
you canโt 
i'll forward your question to the dev ๐
Is there anyway to delete a set or change back to my default added emotes? I'm 
Not possible yet but soon โข๏ธ
ok
Oh you can change your active set by clicking on the cog in the purple on the left
@granite arch
any body on that can help with logging in?
You cant login with your twitch account?
can you please connect your discord account to your 7tv account so i can confirm your identity
could you delete my account too, my username is AnatoleAM
[user] MyMaloon (mymaloon)
๐ Hi! Wir sind MyMaloon. Hier findest du spannende Games aller Art, IRL Stuff, Koch-Streams, gemรผtliche Late-Night Talks und vieles mehr. Wir freuen uns auf dich!
414776370
249533570241003521
Default
done

if i sub to 7tv is it recurring ? or do you buy one month at a time
because here it only says 1 month
i just want to be sure
it is recurring but you can stop auto-renewal
how would i do this
after buying you'll see a "do not renew" button
how would i use the raffle ticket for a global emote
that's going live on october 1, will be a button to participate
is there plans on making changing paints/badges faster? rather than the 30 mins
yes the system is just a bit scuffed atm cause of increased traffic
yes ๐
ok coolio
I have 2 people im set as editor for, how can i switch from 1 to the other?
on the emote page, click the list icon next to add emote ๐
on the top right of the page?
no, on the page of any emote
I have all the permission boxes checked on his page
but hes not popping up in the emote set
the set needs to have at least 1 emote added by him before you can see it
oh alright, thanks you
do you know how i can delete emote sets? I made some while testing but cant figure out how to get rid of them
not implemented currently, should be very very soon
the dev has a bad habit to not include a delete option unfortunately 
sneakily shading anatole
have a good day ๐
๐

Is there a way to update an emote without having to fork it as a new version? That should someone add an emote they wouldn't have to remove the old version and re-add the new one.
no, versioning is the way to go. some clicking necessary im afraid 

Hey guys, I subbed to 7tv to change my name to a color gradient but I cant find the option to do it
damn not working when i type on twitch
Is there anything else thats supposed to be done
Wait and restart your chat
Hey it doesn't look like I can rename emotes, is that a recent update if I'm not a subscriber or smth?
no you definitely should be able to! could you show what it looks like when you try?
It's already added to my collection, but clicking more doesn't let me edit it
I thought right clicking it on the page would give the option like before the redesign, but it doesn't appear there either
I'm on Firefox
once you click the edit button you'll see the input box appear at the bottom of the window
yeah no single characters, people spell things 
I thought the single letter rule was for the emotes themselves, not their names. Their names can be policed in chat just like normal chat messages.
apparently it's both
I assume the reason is different though
Is there any way to get 7TV emotes into a discord server?
you can download them manually
Is it possible to use 7tv on youtube or not yet? cause account linking isn't available
you have to log in with something else before linking youtube on your profile ๐
i think at least 
Yea I'm logged in with twitch
youtube is still gray
I might switch platforms for streaming and I wanna have the emotes cause that's half the fun of chat
my youtube is linked

7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
ohhh 
yea
im actually gonna pin that and tell them to check pins 
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
new one will have full functionality soon enough
that's a weird way to confirm ownership lmao
Google's very slow with approving "login with YouTube"
classic google
Now I have a linked youtube and it still says that connecting youtube is coming soon lmao
it's connected
it just still has the prompt underneath
yeye itll be there for a bit
we havent fully implemented connecting youtube on the new website
but it has connected

no worries, I'm just glad it works, you guys doing god's work
found like a discord bot for emotes on #7tv-tools so might try that when i get home
Paypal Unfortunately, we could not set up your subscription with the payment source you selected. Try another payment source. ?
translate google OMEGALUL
Wir konnten Ihr Abonnement leider nicht mit der von Ihnen ausgewรคhlten Zahlungsquelle einrichten. Versuchen Sie es mit einer anderen Zahlungsquelle
hab halt leider keine kreditkarte
Versuchen Sie vielleicht erst eine Einzahlung auf Paypal zu tรคtigen und dann zu abonnieren.
wait you speak english nvm

deposit into your paypal account first, then try
it might be your bank blocking it instead
k thanks ich versuchs
@signal hornet Dies lรคsst sich besser รผbersetzen mit - https://www.deepl.com/translator#de/en/
have deepls already on ^^

kieskauer here?
must unfortunately wait 1-2 days until the money comes on paypal
@signal hornet what is your twitch name
Schick mir dein Twitch, ich schenke es dir

bonecrusher_1337 ?
bonecrusher_1337 who is faster of you two

thanks man pepeL
both gifted a sub at the same time
N 


should have pretended to be german
instead of a fucking weeb
i gifted gac before
learned your lesson now
astria did you see the voice recording gac sent
she should be blacklisted from receiving gifts

have I now for 2 months ?
check your subscription page
2 of us gifted you at basically the same time @signal hornet
so now you have 2 months

thanks
im hustling
Gac what did you say now
we're trying to help the global community of 7tv people and you're here begging
astria listen to it 
My painted user name is no longer working and I have a current subscription ๐ฆ
see? im a hustler
what
@granite arch your sub maybe expired?
I actually paid twice in the last 30 days some how
@wheat sapphire i get the badge in the next 30min on twitch
Thats what PayPal says ๐คท๐ผโโ๏ธ But paint stopped working today and my badge is gone
even though I have it chosen in my settings
@signal hornet should be yes, you might need to select the actual badge in the subscription section
You get the paints for the month for which you have subscribed
new paints each month?
How come I can't give a gift sub to someone? Is it because I already gave them one before?
when i click on collection subscriber badges 1 month nothing happens
then its probably already selected
ok then I just wait half hour
It just flashes up "Complete the transaction in the new window", I don't have pop-ups blocked and it happens for multiple browsers. I was able to resub myself using same browser but can't gift someone else.
yes, we release new paints monthly. previous paints arent unlockable at this time ๐
sometimes whatever extensions you have block your pop-ups
they aren't tho cause I re-upped myself using PayPal, just can't gift to someone
well if you're trying to gift via paypal im not sure that's actually in atm
I thought it was only credit card for the time being
ive gifted with paypal this past week so should be fine

PayPal worked for myself....but if I choose credit card or paypal for gift doesn't take me to next screen

is it just this 1 user account possibly I am trying to gift to?
you could have the username incorrect perhaps
it's not, it pulls up their picture
What does it look like when you're trying to gift
so I just chose a random person and it works........so its something about the person I am trying to gift too........but I have gifted to them before
whats the username
my suspicion is the 30 days isn't up for them yet and it won't let me
can you DM me for that @wheat sapphire ?
sure
@wheat sapphire thanks bro

Hey, quick question. My Twitch account got banned two months ago, it's possible to transfer 7TV subscription history to new account? I was a founder 
did you have your discord linked?
if so, right click on the sign-in button. you should get a discord sign-in option
I don't think I have, it's fairly new option to link Discord, no?
Well.. I did that, but I don't think it will help, since I haven't linked Discord with 7TV, where I logged in with my old account.
Besides I'm still being charged for the old account 
can you dm me the name and email address of both accounts @weary laurel
what happened to youtube account linking? 
7TV is an emote service and extension for Twitch, providing custom emotes at no fee and supporting new formats such as animated wide emotes
hey im not really good with websockets, it says "If heartbeats are missed for 3 cycles, the connection can be considered dead" does that mean i have to send a signal every heartbeat?
the server will send heartbeats, but if you don't receive heartbeats for 3 * heartbeat_interval then you can consider the connection dead and reconnect
ah okay
coming extremely soon
ban evasion
no of course not
yeah don't ban evade, you'll end up being even more banned, believe it or not
just ask troy 
hey, is there a permissions breakdown available?
VPN... Got permabanned for a stupid joke, 8 years old Twitch account, no previous offense, appeal ignored so far... Twitch, with all the stuff happening, is on a path to destruction.
I've written you the credentials in DMs
appeal usually takes like a month for a reply
evading will get you indefinite lol
I already have indefinite on my main account. With 4k gifted subs in my little Czech community. So nothing to lose. And I have the second account for two months already.
It's been two months. I've been told that it is a month usually.
what was the joke 
yeah but you still gotta stay within the platform's TOS


was missing, that's the problem 
well empi has always said that the most important part of the appeal is actually being sincere
yea
That's exactly what I did. I said it was a stupid joke, it was not based on real events, that I haven't broke any laws, that my account is active for eight years without prior violation and that I am truly sorry.
how long ago awas that
Two months ago 
could try asking empi for help but do it in his discord
evading will only make things worse
Hmm OK, will do, thanks for the tip
all it takes is one asshole to report you and gg
especially if you use the same or a very similar name or people know about it
how would empi help
Yeah. In my small country community I am a bit known, I donated a lot. And a small group of do not like people like me, so I actually know, they must've been reporting me for a while. And they tried to report the second account most definitely, but VPN helps.
probably should delete this too
idk he always talks about helping people out when they get indef 
never heard it ig 
By the way, fun fact. Since I am a bit known, someone made an alt account with my name and underscore. It got banned almost immediately for evasion. Poor fella, wanted to make a joke and maybe got banned also on his main account xddd The detection system is weird.
Yeah..
I think IP bans should be illegal

I have static public IP, so at least I didn't bring anyone down with me
I'm pretty sure you already signed your life away 
And is ineffective IMO with all that NAT gateways
Or more specifically unfair for innocent people
yeah
1000 piece pokiDance emote

How do you find the global 7tv emotes on the new website?
go to anatoles profile for now ๐
for some reason 7tv stopped working in youtube for me, both in chrome/opera and firefox. Theatre mode and emotes dont show anymore
anyone knows a solution?
hello, what's your name on the website?
eneskurrt
You were repeatedly uploading Twitch subscriber emotes belonging to someone else, despite them being repeatedly deleted.
As such you were banned for 2 days. See you then 
Good day! Where can I write about the account ban
Here if you want
You were banned for repeatedly uploading emotes containing hateful conduct/suggesting nazism
Your ban expires tomorrow, see you then 
Thank you so much, can you add some kind of inscription how long will the ban go? Or a page where it will be indicated for how long the block will be and for what? thank you so much again! 
Any idea if there's a way to fix the auto refresh feature on 7.3.5 chatterino after renaming, doesn't say when emotes are added or removed anymore and requires refresh to see them
my emote got delete with reason and then some reuploaded the same one
i do something wrong
what was the emote?
it says you cant find it but this was the emote
it was in 100+ channels
if its too much for 7tv then i understand
usuaully i get a noti if emotes merged or not but i didnt get anything

@remote elbow i can see in our logs what you updated, it is too much yeah. the notification system hasn't been working as intended since the new website but should be fixed soon enough, sorry about that
thats fine, i apperciate u checking and let me know, the reupload i think was called slapdat or something but ill just asssume anything semi NSFW will probably be left unlisted
again thanks for checking

no worries! thanks for being understanding 
i think that only applies to emotes with versions
@crude nova deleted it with no reason provided 
well what was it
the catkiss that I redid
ohh cmon there were like 4 different versions in one emote
bring it back!! @mods
I'll just reupload later
your editor "toxichecarim" is subscribed but not this account
it's one sub per account, if you want it on multiple accounts you'd need to subscribe on each
do you mean the discord role
which account are you logged in as? toxic1hecarim or ToxicHecarim
which account are you logged in as on 7tv.app
toxic1hecarim or ToxicHecarim
like jesus christ man
ANATOLE WE HAVE A PROBLEM
ANATOLE WE HAVE A PROBLEM
ANATOLE WE HAVE A PROBLEM
i was about to say, if anatole isnt responding he has other shit
NO
PLEASE NO
can this guy stop spamming my notifications?
league players 
i banned them, it's in the rules not to spam ping staff
mass dms anatole
was still going in my dms
bruh
that was the same guy that threatened to refund a yearly sub cause we didn't give him all the badges and paints
being able to communicate with english should be a rule on the internet
when people are like that it's actually cheaper for me to refund their sub and ban them
than spend the time helping them


I saw 4 uploads. I approved one and deleted 3. Were they all different?
its with every emote 
skill issue
tbh it'd be helpful for mods if there was some indicator that an upload is a version 
i did provide a reason, is it bugged or trollatole
but even then versioning wasn't rlyyy intended to use as a category for high fps/wide/no bg etc, just fixes afaik 
thats not very helpful, i will reporting you to the admin team 
Hi can anyone tell me how I can query this endpoint in the 7tv api?

yeah it had 4 versions with minor differences
the emote approval tool for mods probably didn't show them as versions but as separate emotes or something 
I even added the description for each one but that probably also doesn't show up there?
Yeah none of that shows yet. It's a common occurrence that people upload multiple times so I just deleted lol. My bad. Just reupload.
put the emote uid at the end like https://7tv.io/v3/emotes/616e0092ffc7244d797c5aad
But is there a way to search the database for emojis by name like this "/emotes?query={emotename}">
you gonna have to use gql query for now
Hmm how do I do that im not experienced with gql
i can give you my old code for now if you use javascript or typescript
// npm i got@11.8.3 or yarn add got@11.8.3
const got = require("got");
exports.SearchSTVEmote = async (emote, Boolean) => {
const { body: result } = await got.post(`https://7tv.io/v3/gql`, {
throwHttpErrors: false,
responseType: 'json',
json: {
variables: {
query: emote,
limit: 300,
page: 1,
filter: {
case_sensitive: true,
category: `TOP`,
exact_match: Boolean,
ignore_tags: true,
},
},
operationName: 'SearchEmotes',
query: 'query SearchEmotes($query: String!, $page: Int, $limit: Int, $filter: EmoteSearchFilter) {\n emotes(query: $query, page: $page, limit: $limit, filter: $filter) {\n count\n items {\n id\n name\n listed\n trending\n owner {\n id\n username\n display_name\n tag_color\n __typename\n }\n flags\n images {\n name\n format\n url\n width\n height\n __typename\n }\n __typename\n }\n __typename\n }\n}',
},
});
return result;
};
something like this
Okay thank you I will try it out
errors: [
{
message: 'Cannot query field "typename" on type "User". Did you mean "username"?',
locations: [Array],
extensions: [Object]
},
{
message: 'Cannot query field "typename" on type "Image". Did you mean "name"?',
locations: [Array],
extensions: [Object]
},
{
message: 'Cannot query field "typename" on type "Emote". Did you mean "name"?',
locations: [Array],
extensions: [Object]
},
{
message: 'Cannot query field "typename" on type "EmoteSearchResult".',
locations: [Array],
extensions: [Object]
}
],
data: null
}```
const SearchSTVEmote = async (emote, Boolean) => {
const { body: result } = await got.post(`https://7tv.io/v3/gql`, {
throwHttpErrors: false,
responseType: "json",
json: {
variables: {
query: emote,
limit: 10,
page: 1,
filter: {
case_sensitive: true,
category: `TOP`,
exact_match: Boolean,
ignore_tags: true,
},
},
operationName: "SearchEmotes",
query:
"query SearchEmotes($query: String!, $page: Int, $limit: Int, $filter: EmoteSearchFilter) {\n emotes(query: $query, page: $page, limit: $limit, filter: $filter) {\n count\n items {\n id\n name\n listed\n trending\n owner {\n id\n username\n display_name\n tag_color\n typename\n }\n flags\n images {\n name\n format\n url\n width\n height\n typename\n }\n typename\n }\n typename\n }\n}",
},
});
console.log(result);
};
SearchSTVEmote("", false)```
try this
import got from "got";
const SearchSTVEmote = async (emote, Boolean) => {
const { body: result } = await got.post(`https://7tv.io/v3/gql`, {
throwHttpErrors: false,
responseType: 'json',
json: {
variables: {
query: emote,
limit: 300,
page: 1,
filter: {
case_sensitive: true,
category: `TOP`,
exact_match: Boolean,
ignore_tags: true,
},
},
operationName: 'SearchEmotes',
query: 'query SearchEmotes($query: String!, $page: Int, $limit: Int, $filter: EmoteSearchFilter) {\n emotes(query: $query, page: $page, limit: $limit, filter: $filter) {\n count\n items {\n id\n name\n listed\n trending\n owner {\n id\n username\n display_name\n tag_color\n __typename\n }\n flags\n images {\n name\n format\n url\n width\n height\n __typename\n }\n __typename\n }\n __typename\n }\n}',
},
});
console.log(result);
};
SearchSTVEmote('YEAHBUT7TV', true);
still the same error :c
whats your got version?
11.8.3
alright
got it to work!
i just copied the 'query' from the network tab on the 7tv.app website
thanks for the help @sand vigil much appreciated ๐
possible
add an emote on 7tv, I have to wait for them to accept it, right? Sorry if I'm annoying, I don't know how to use the page well
You can still send the emote around but it'll have a warning until it's accepted. If we deem it's too risky to show, it will also show a warning. If it's against Twitch TOS it'll be deleted.
ok, it's just an "xdd" emote but with features of my favorite streamer for me to use, there's nothing wrong with it, thank you very much for responding.
So I accidentally disconnected my Twitch account from just the emote set in the website, and now it shows this whenever I try to sign in? Why is there no option to sign in with YT instead??? I can't access my emotes at all anymore. Anyone seen this before?
@earnest roost will fix when he has time. Meanwhile, post Twitch name?
Judging by the discord profile, the username would be ZenithFlare
ZenithFlare should be it or zenithflare if it's case sensitive
also thank you guys for the help I really appreciate it
yeah no there is no fix for this yet
you'll have to wait until the new youtube signin in deployed, unless anatole decides to take mercy on you
ok thanks for letting me know, I'm just wondering why it even allows you to disconnect the Twitch account? Like no warning message or anything
I'm assuming it's for some future stuff, since 7TV accounts aren't specifically Twitch accounts anymore. I agree it shouldn't allow you to unlink, since you can't login any other way.
yeah for sure. Maybe not a "bug" but definitely an oversight.
Yeah, its just an oversight, it fails to take into account which connections are actually capable of signin when checking if you should beable to unlink a connection
this isnt an issue for other connection types, just a youtube thing
why dont i get pinged anymore when a bot mentions my name?
@flint raptor Wait, do you have your Discord linked on 7TV?
They do not
RIP.
wdym
nope, I never linked it, didn't see any reason to :/
wasnโt there a pop-up that said something like โDonโt be silly! You canโt unlink your last connection.โ
there is, but that doesnt consider that currently youtube cannot be used to signin
wont matter soon anyways, real youtube signin is being tested tomorrow pretty sure
unlucky
that thing only shows up when you try to unlink the youtube account, but it allowed me to unlink the twitch one no problem
unlucky
i cant sign in to the website and i cant see emotes in chats. i tried refreshing and removing and re adding the extension. how do i fix this 
also my chatterino wont load emotes
its fixed now
๐
Hello! After changing my nickname on Twitch, I can't edit emoticons from 7tv, I can't delete unnecessary ones and add the ones I need. 7tv authorizes me under the old nickname and apparently adds / removes emoticons for the "old" channel. Can you please tell me how can I solve this problem?
Can you somehow change my link to the Twitch channel inside your website so that I can edit emoticons(
the system admin is not online yet
wait until he comeback and he may fix it
I will wait, thank you very much for the answer!
Just relog

Hello.
I might be donk, but when I changed 7tv profile picture (gif) it no longer shows the animated picture on twitch. (just shows the regular twitch upload)
How to fix? 
It did not help(
I can be more specific for your convenience. My login on twitch and on your site, so that it would be more convenient for you to correct the error, for example...
you have to wait for about 10 mins to have your pfp change here
if not, refer to this: #faq message
i waited over 12 hours ๐
try relogging as said in the link
tried earlier, but can try again ๐
No, it helped, thanks a lot!
@lavish shard
Worked now
Guess i didnt have enough patience last time.
I keep getting this message when I try to add a new emote ๐ฆ
It's been doing this for the past week for me
make sure to check #faq
Didn't help sadly
can u send the file you want to upload here/ in dm if you dont mind
Hello, please tell me how to upload your emoticon to 7TV and add it to your channel?
I tried to upload, but after uploading it did not appear anywhere, neither on the channel nor in the search by name
Check if the file you uploaded meets these requirements:
#faq message
If not, it cannot be processed and uploaded to 7tv
guys, how to delete it from my emotes
think it should disappear on its own
(it doesnt)
i cant delete it either so
its already deleted but ir stays on your channel until you remove it
i forget if you have ti regularly click on it to take it of normally or right click to pull up the menu and remove
you cant delete it
i have the same bug
oh lol
right click on it, remove
it'll depend on the default emote set you have selected



the women did it she was able to add a emote slot place




troy?









