#community-solutions

1 messages · Page 6 of 1

shrewd phoenix
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Me and all my friend with the same internet can't open the game. It opens, gets stuck at 0% and crashes. Anyone knows how to do that

proven ice
fallen stirrup
#

<@&958141020934115388> If you are having an issue with loading and getting caught on the Unlockables screen on boot.
Can you please do the following and DM your log files.

brittle coyoteBOT
#
Can you send us your logs?

If you open up a windows explorer window (windows key + e), you can copy and paste the following into the address bar: C:\Users\%username%\AppData\LocalLow\Gaggle Studios INC\Goose Goose Duck
In that directory there will be Player.log and player-prev.log, and if you could drag those files into this discord chat, it would help us diagnose the issue. Thank you!

dusky coral
fallen stirrup
#

Can you get them to do the above and DM me

fallen stirrup
#

Are you able to find and send me your log file?

harsh yoke
runic light
#

hello guys,
{"isSuccess":false,"statusText":"3 INVALID_ARGUMENT: The key path element name is the empty string."}
i keep recieveing this error, I have restarted the router setting it didn't help anything, do yall have a solution?

fallen stirrup
#

Try to login/register with a different email domain, some are restricted which are known to cause this issue upon registration

finite musk
#

What country is my server in?, I need to know to fake vpn, the game is too laggy

brittle coyoteBOT
tough rockBOT
#

@finite musk And what specific device are you playing on?

limber lintel
#

I bought the starter pack (I have the digital receipt) but it hasn't shown up in my inventory. I restarted the game, even force stopped it, still nothing.

proven ice
brittle coyoteBOT
#
Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

limber lintel
#

Thank you

narrow condor
#

hello

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I have this bug when my mic isn't working

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it's working everywhere else but not in ur game ? I unisntalled and installed the game multiple times ( tried different accounts and mics and even steam accounts

cyan quarry
#

i'm playing on mac with a hyperx headset, it shows up and works on discord etc but doesn't show up on GGD for mic input. anyone know a fix?

slim thunder
#

When you enter a lobby, first check in the sound settings that the microphone is selected as the input device. If the correct one is selected, try using the mic test to see if it's picked up.

lilac fractal
#

I'm not sure if this has been addressed or not, but
My game won't stop just...loading. I'm trying to enter a game with my friends, but it won't stop loading

brittle coyoteBOT
night flame
#

This problem has occurred for a long time. When I join the Chinese hangout room, there is always got echo but when I join other languages hangout room, the echo is gone. And I join back to the Chinese room, I can't hear anyone is talking.... I need to rejoined again then I can hear it...

#

This bugs has been going on since last year May

slate fog
#

After a problem loading the game (the game was stuck on "unlockables"), a friend of mine used a VPN and was able to connect successfully, but there is no button to connect or host rooms, there is just "play" button... He was unable to accept invites too... Please, help us!

slim thunder
mossy jacinth
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Hello! It’s been awhile that I’ve played goose goose duck and I want to try it again after a long while. However, my goose goose duck account is linked to my steam account and every time I press play on steam it says I need to enter my log in details.

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Is there anyway to be able to log on to my original account rather than creating a new one? I have all my cosmetics previously on my account.

brave umbra
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I’m on mobile and when I try to do a thing on here it disconnects me from the game I’m hosting

proven ice
proven ice
brave umbra
#

But what if I want to post my game code in here so that other people can join

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Can I just not do that

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At all

waxen sandal
#

You can, but you'll need to use a different device to do it. Once you switch out of the app, it doesn't like it

oblique ice
#

@karmic dome please feel free to block (and if required report to discord) unsolicited friend invites/DMs

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as that would be related to discord, not so much this server

slow obsidian
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Yup! Go to settings (the gear) then Privacy & Safey n make the changes as u wish :3

karmic dome
#

It's a bot. You should ban it

oblique ice
#

Bots should be reported to discord, that way Discord can take care of them thor_strike

cobalt ether
#

hi why cant public lobbies load for me?

limber lintel
#

There is a bug going on where I can't join my friend's lobbies hosting the new map. I have force stopped the app.

oblique ice
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If you are still on v3.05 you will not be able to join them

limber lintel
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okay, I have uninstalled and installed. it has worked

pastel fjord
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chris mobile players cannot play with computer players

oblique ice
pastel fjord
#

understood thanks

oblique ice
#

@umbral oar

umbral oar
# oblique ice

我这边是ios平台 sign in with gamecenter 登录的 并没有兑换入口

oblique ice
umbral oar
#

没有兑换的入口进入

umbral oar
oblique ice
umbral oar
#

没有兑换入口

oblique ice
#

请不要通过多个渠道发送垃圾邮件
现在试试

raven eagle
#

I’m not sure where to put this, but none of the announcements have been sent to my server except one recently. I read somewhere they might need to be “published”. Either that or it’s a problem with discord itself /:

oblique ice
#

I hit "Publish" when I posted...

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hmmm Discord 🤔 knocks on mic

umbral oar
oblique ice
umbral oar
#

已经可以了 兑换上新衣服了 谢谢你的帮助

oblique ice
#

享受 (This conversation brought to you by Google Translates)

umbral oar
#

我要去玩耍了 谢谢!

#

👍

raven eagle
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well the latest one JUST got sent to my server. Coincidence?

oblique ice
fervent fiber
#

I don't know if this problem is already known on the new map, but someone in game got killed on the rollercoaster, rode the rollercoaster, hopped off, and then decided to spectate a player, alive players could see the player flying around...

proven ice
worldly wave
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Help me, I'm playing this game on ios in new map. Just press start the game. I dropped out of the game. The eagleton springs map also dropped out of the game. It's only these 2 maps. Please help me fix it.

waxen sandal
#

Does your device have at least 2Gb of free ram? Typically this is reported by users who don't have enough available ram. Closing all background processes that aren't in use and restarting your device usually helps. I believe the current minimum ram recommended is 3Gb

worldly wave
proven ice
proven ice
strange terrace
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It’s stuck on this same screen, any solutions?

waxen sandal
primal grail
worldly tusk
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Like i got nothing from my purchase

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Is there where I talk about it

untold prawn
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I’m also having issues with the game crashing repeatedly on the new map, I’m on mobile

worldly tusk
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What was that I missed it

brittle coyoteBOT
#

@worldly tusk

I’ve purchased a pack or a gold coin bundle, but they aren’t in my account!

When you make a purchase through steam, steam will first authenticate the transaction and place your funds in your steam wallet. Once the funds are there, attempt to purchase the pack or gold coin bundle again. Restart your client, and your purchased items should be on your account.

worldly tusk
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I'm not on steam

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I bought the same thing twice the first time it crashed my game so I did it again and it froze and did nothing

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I'm on mobile

primal grail
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I’ve restarted, I’ve looked at my ram, Relaunched the app. Uninstalled and reinstalled. Eagleton an carnival crash still

waxen sandal
#

What is the device you are using?

worldly tusk
#

A phone?

primal grail
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iOS

worldly tusk
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If your asking what kind it's Samsung and that's all I know

primal grail
#

When eagleton first came out I wasn’t having any issues

waxen sandal
primal grail
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9th

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I think it’s just iPad 9t gen

nova dune
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how do i fix this issue

waxen sandal
# nova dune how do i fix this issue

Are you launching the game through steam, or directly from the version on Gaggle's website?

If you are not using stream, make sure to open "GGD launcher" and not "Goose Goose Duck.exe"

nova dune
#

on steam sir

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it opened after a while but no game lobbies found when i search in custom game

waxen sandal
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Do you have anything installed like a autoclicker or cheat software, even if it's for another game?

nova dune
#

no sir

graceful sentinel
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The app on mobile for all devices is honestly crashing on Eagleton and Carnival

nova dune
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just chrome browser

waxen sandal
#

Hmm... I've encountered this sometimes when GGD doesn't close properly, could you restart your pc and see if that helps at all?

nova dune
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ok thanks ill try

worldly wave
#

I asked some people who played the new map on iOS that was dropped from the game everyone. except for Android and PC.

nova dune
#

its fixed thanks for the help!

waxen sandal
proven ice
#

The mobile app crashing is almost always due to insufficient accessible RAM on the device. If your device has a minimum of 3 GB RAM, and you've already attempted rebooting the device and ensuring apps aren't running in the background, you can reach out for further support with the link in #troubleshooting-and-bug-reports

graceful sentinel
proven ice
wicked otter
#

I bought the package twice, but the item was not given

brittle coyoteBOT
#

@wicked otter

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

proven ice
limber lintel
#

How come I'm the only one seeing this?

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None of the people I'm friends with and play with see this offer

proven ice
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Offers are personalized, not every player will see the same cosmetics offered

limber lintel
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yes but not cool that it's $22.99 when other players get it for much less

oblique ice
#

To add clarification to D20s statement:
Offers are player-to-player but when presented the offer, it's the same for everyone
For example you see the Feline Whiskers offer, whereas I may see another offer (different cosmetic, etc)
Players don't "get it for much less" but receive different offers at different times
(Another thing to note, on mobile devices, prices are adjusted to local currency (i.e. USD vs CAD) whereas steam/website offers are always USD)

fickle umbra
#

recently i have been getting a bug when trying to join a room
it will show a message saying "security violation", I can't see what it says because the message closes after a second or two, it will bring me back to the main menu when the message closes, after that there will be no rooms available in the search and I will need to restart the game so it can work again
i have gotten this 4 times today, i was able to enter a room but when i left to join another one the same bug happened

slim linden
#

i CAN't join any games

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Specifically my friend'

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friend's

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Tried whitelisting it against my antivirus

sour haven
half parcel
#

every time i go to join a game on the new map my game kicks me and i have to reload it. is there anyway i can fix that? im on mobile ios if that helps at all. 😊

half parcel
half parcel
proven ice
eternal pike
vocal adder
#

fire sabotage glitch

proven ice
#

if you experienced a bug or unintended feature first make sure you are on the latest version then please follow the instructions in #troubleshooting-and-bug-reports

rugged bolt
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My game keeps crashing whenever I try to join a game

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or do the tutorial

fallen stirrup
#

Are you on ios?

rugged bolt
#

Android

proven ice
rugged bolt
proven ice
# rugged bolt Samsung Galaxy a03s

There are a few variations of this device, with either 2 3 or 4 GB of RAM.
If 2 GB, the device does not meet minimum specifications.
If 3 GB of RAM, you may wish to restart the device and ensure no other apps are running when launching the game and joining a lobby.
If 4 GB of RAM, the device should not have issues unless you have a lot of other apps running in the background.

rugged bolt
#

Basically it said it converted some of my memory to ram

proven ice
#

You could try it, I'm not familiar with that feature, but if the phone has a base of 2GB RAM, the device likely cannot load lobbies

rugged bolt
#

Let me try

proven ice
proven ice
# rugged bolt It worked, tysm

Awesome! I would make sure to review the device documentation, or look up the feature online to ensure you can use the feature correctly

rugged bolt
#

I tried playing and it is super laggy, but playable

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I alr had low quality on, not sure if that would help

rugged bolt
#

Well none of the lobbies are loading now

rough nova
#

HI there, I am having an error when purchasing a package of items. Even though my account has been deducted twice, I still haven't received the package even money back. Who should I contact to find a solution?

oblique ice
# rough nova HI there, I am having an error when purchasing a package of items. Even though m...

Hello Babyshark,
I made a purchase but I haven't gotten it yet:
"You may need to relaunch the game for these items to show. If relaunching doesn't work, make sure the payment went through, as sometimes it can take a few days for your bank to process the transaction.

If you are still having issues you will need to reach out to our account support team at:
cnsupport@gaggle.fun - Chinese Support
https://gagglestudios.zendesk.com/hc/zh-cn/requests/new

support@gaggle.fun - All other regional support
https://gagglestudios.zendesk.com/hc/en-us/requests/new

Please include your transaction ID number in the e-mail to ensure things go as smoothly and as quickly as possible."
#known-issues message

Hopefully that information helps Happy

cyan gulch
#

After I was bunny, I dind't have button for special role.

worthy gull
glad meadow
#

are servers like that?

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or do I have a connection problem?

worthy gull
glad meadow
#

I probably chose english

cyan gulch
#

Ducks started Catch Rabbit sabotage, when the spin chose me. Next round I didn't have button.

worthy gull
#

you might have more luck in the public filter

glad meadow
#

what is this too?

#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2

worthy gull
#

like this is live right now

glad meadow
#

I still don't know what code 2 is

glad meadow
#

note: I'm playing it in Linux

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I'm probably not able to play it in Linux, well bye

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sorry for bothering you

brittle coyoteBOT
#
You play Goose Goose Duck on Linux/Steam Deck...

Goose Goose Duck is supported on Windows, MacOS, Android, and iOS platforms. Linux has never been an officially supported platform and if GGD was playable on linux in the past, it was a happy accident. The team is constantly working on improving the game. Linux may or may not be supported sometime in the future!

true gulch
#

hELP

#

@brittle coyote

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I can't start any matches

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My game say: ClientTimeout problem

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What can I do?

waxen sandal
#

A client time out generally means your device has not been able to connect to the servers for an extended period of time and the connection has dropped.

I would start by verifying your internet is able to meet the minimum 10mb/s that the game requires

brittle coyoteBOT
proven ice
golden veldt
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I keep getting the security violation thing

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How do i fix that?

zenith ember
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i just downloaded the game and tried to start it but all I get is this, anyone have a solution for that?

golden veldt
#

Try reinstalling

brazen pier
#

This game is fire

oblique ice
#

The community is pretty great too Heart

golden veldt
#

how do i solve the security violation thing?

tough rockBOT
golden veldt
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its when i try to join a lobby

limber grove
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Why i cant see germanlfg?

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Nevermind can see it know

fierce spindle
#

here is the Japanese one.
新しい地図のインフォメーションを整理しました、皆さん遠慮なくでご覧ください

proven ice
#

@fierce spindle
Thank you, if you have translations to offer, please use the #translations-report system Happy

torpid helm
#

when i first load the game, it stays on the loading screen and freezes

proven ice
#

@torpid helm
What platform? If mobile, what specific device do you use?

stiff notch
#

pls send help 😔

proven ice
#

@stiff notch
Can you please take a speed test and share a screenshot of your results?

stiff notch
#

oh I'm sorry im asking for a friend but I am sure that he has really good internet like above 100 mbps!

proven ice
stiff notch
#

yes they have those

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they use ethernet i believe so they have strong download and upload

proven ice
stiff notch
#

oksure !

torpid helm
#

fairly certain its nothing to do with my network speeds

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also i downloaded it on mobile and it works no problem

proven ice
torpid helm
#

UK

brittle coyoteBOT
torpid helm
brittle coyoteBOT
#
I see you are under 10Mbps Upload/Download

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

torpid helm
#

just tried with a vpn, same issue

proven wind
#

Guys, i`m trying to use voicemod on the game, but GGD doesn´t recognize the voicemod virtual microphone. I´m using a Macbook air 12 from 2016, what can i do?

proven ice
woeful bloom
# proven wind Guys, i`m trying to use voicemod on the game, but GGD doesn´t recognize the voic...

I will say i used to have voice mod, and the thing that caused the most issues was the fact that in task manager there would be 3+ Voicemod applications running, and if this occurred i wouldn't be able to use it as a mic in GGD, a few people i know have had similar issues, dont know why it does that, but it may be worth looking into alternative soundboards or voice changing software if the issues continue to bother you.

drifting ibex
#

Something's not right.... also cant seem to click on certain buttons as well lol. Any help would be greatly appreciated

proven ice
drifting ibex
#

Its not only the settings that is weird but also some buttons on in the menu does not work like the "custom" button or the "sign out" button

proven ice
drifting ibex
#

PC steam

proven ice
#

Try this

brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

drifting ibex
#

that did not seem to work

proven ice
#

I would try uninstall then reinstall next

drifting ibex
#

I have done that and same error occurs

proven ice
drifting ibex
#

Will do

fast cove
#

Can someone help me...?

bleak thicket
#

my friend purchased gold coin bundle, but they aren’t in my account.. can someone help my friend?

waxen sandal
#

A bit late on the response, but has your friend restarted their game for the funds to show in their account?

thorny citrus
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my friend has such a problem. the price for the machine is not displayed. is there any way to fix this?

mossy blaze
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For some reason, the game won’t run on my pc

proven ice
mossy blaze
#

windows

proven ice
#

Some people have accidentally downloaded a game called Duck Duck Goose. Is this the case by chance?

mossy blaze
#

no it is goose goose duck

proven ice
#

Ok. What happens when you try to launch the game?

mossy blaze
#

it shows the starting thing and then just does not open

proven ice
#

Does it get stuck on a loading screen? Give any error messages?

mossy blaze
#

no it just doesn't run

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it doesn't even make the window

proven ice
#

Try this

brittle coyoteBOT
#
I started the game and the window is tiny and hitting alt-enter doesn't change the size!

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

mossy blaze
#

i can't find the gaggle studios file

mossy blaze
#

Nevermind I fixed it

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just had to start it from the files directly

proven ice
raw pecan
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this might sound like an idiotic question but. i stopped playing ggd for a year. and now im bored and wanna play it again. but when i go to play it, it just shows this and it goes on forever (tried every game mode). is there something im missing/not clicking???

again sorry if this is an idiot question lol, just bored and wanna play it again

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and this is for phone and pc

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tried both

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also sorry if this question is anywhere else

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AND also if someone's game pops up, i cant click it????? like this

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OH WAIT

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NEVERMIND FIGURED IT OUT LMAOOOO

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went thru the wrong thing 😭 ignore all this

sick heath
#

I bought 125 gold twice, but I can't find it in the in-game

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I'd like to request a refund

#

😥

brittle coyoteBOT
#
I’ve purchased a pack or a gold coin bundle, but they aren’t in my account!

When you make a purchase through steam, steam will first authenticate the transaction and place your funds in your steam wallet. Once the funds are there, attempt to purchase the pack or gold coin bundle again. Restart your client, and your purchased items should be on your account.

waxen sandal
sick heath
vernal lantern
#

a friend of mine also has the same problem

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she contacted the support team but no reply

tough rockBOT
#

Please allow the support team up to three business days to reply. If it has been three business days already, feel free to send another message Happy

calm venture
#

For myself, I think email is better. I had an issue with my account and now I think that issue is resolved on my end (not sure, but I believe so) but a Zendesk ticket I can't update if I didn't create an account for it beforehand so - oops.
Going to send an email next time I have an issue instead - I can at least reply to my own email to have it stick alongside it.
Or I should make a Zendesk account next time I use it, lol.

#

Hopefully the issue is resolved. If not I'll contact at the point I am more sure. Just giving it a day or two to see if it sorts out ~

sudden seal
#

I was wondering why I launch the new version of Goose Goose Duck. My PC freezes. All I got was Microsoft VC Distributional popped up when I ran the application

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Also no restarting my PC did not help

proven ice
sudden seal
#

I just realized this was the wrong channel

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My bad

hushed ether
#

Help! Never had this issue before

proven ice
hushed ether
#

Windows

hushed ether
proven ice
#

I would reboot the windows pc, then if the issue persists, try uninstall then reinstall

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If it still persists, I would try downloading the game from the gaggle.fun website and see if that version works for you

hushed ether
#

Ty

pine spindle
#

When I tried to login using google account

fallen stirrup
#

Are you creating an account? The email associated with the google account, might be banned, some main stream ones have been added to the excluded list.

mortal mesa
#

Hi my sound and mic on iphone have problem...

slim thunder
#

Have you used the Test Mic option in any lobby?

mortal mesa
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Yes

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When I join other room, my sound and mic have problem

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I use Iphone 14 promax

slim thunder
slim thunder
crimson heath
#

Yesterday i bought a golden coins pack but still don't get coins. steam said that had troubles with gaggle server. i sent a message to support. how long does it take to solve problems like this?

brittle coyoteBOT
#

@crimson heath

I’ve purchased a pack or a gold coin bundle, but they aren’t in my account!

When you make a purchase through steam, steam will first authenticate the transaction and place your funds in your steam wallet. Once the funds are there, attempt to purchase the pack or gold coin bundle again. Restart your client, and your purchased items should be on your account.

sinful inlet
brittle coyoteBOT
#

@sinful inlet

The game told me i'm on the wrong version, how do I update?

If you're using steam, an update will be queued, and if you do not see one you might have to restart your steam client. If you downloaded GGD from the gaggle site, an updated version will have been uploaded. If on mobile, you'll need to check your app store directory for any updates. Thank you for your patience!

proven ice
#

Please update to version 3.07 when your app store allows you to update

sinful inlet
#

I went to look at the updates but it didn't let me update. What do I have to do?

proven ice
#

You may wish to look up instructions for how to clear the cache in your app store or google play store

zealous scarab
#

Hello, after today's update I can't log in, who can I contact in this case?

proven ice
zealous scarab
#

Thank you very much

#

I apologize, of course, but this shows how to fix errors on a computer, and I meant an error in the phone

proven ice
#

Same suggestions apply for account issues regardless of platform

gleaming jay
proven ice
#

@gleaming jay
Please update to version 3.07 when your app store allows you to update
You may wish to look up instructions for how to clear the cache in your app store or google play store

zealous scarab
proven ice
#

You will need to update to version 3.07 when your app store allows you to update

brittle lava
#

Hello! I have a problem for a first start game. "Unity playback engine. doesn't answer". Waiting and restarting didn't help.

brittle coyoteBOT
#

@zinc fiber

Rule 3

RESPECT your fellow avian!

viral kraken
#

can someone help me , my find game lobby dont have any game , i was uninstall and re down for 4 times and its still like that :c

brittle coyoteBOT
viral kraken
#

everything is ok i check all ad idk why this happend

#

@brittle coyote here

proven ice
#

@viral kraken
You may wish to try connecting with a VPN

viral kraken
#

So i cant

proven ice
viral kraken
#

okay , thank you so much

hearty shadow
#

me game is in infinite recharge

brittle coyoteBOT
hearty shadow
proven ice
#

@hearty shadow
If the issue persists you may wish to try connecting with a VPN

viral kraken
#

i dont know which i should use

brittle coyoteBOT
#

@amber lintel

Rule 5

NO spamming!

#

@amber lintel

Looking for a group to play with?

Select your language in id:customize to access your language's LFG channel, and then post a code there or join a game.

oblique ice
#

Please take some time to check out the #rules @amber lintel

coral cloak
#

Hi there! I have bought gold pack but I haven't got it yet. I've written to support but haven't receive any answer. What shoud I do?

proven ice
brittle coyoteBOT
#
I’ve purchased a pack or a gold coin bundle, but they aren’t in my account!

When you make a purchase through steam, steam will first authenticate the transaction and place your funds in your steam wallet. Once the funds are there, attempt to purchase the pack or gold coin bundle again. Restart your client, and your purchased items should be on your account.

proven ice
#

Some financial institutions may also take longer to authorize a transaction. As you have already contacted support, I would allow them up to 3 business days to reply.

coral cloak
fallen moth
#

Why when I turn on NVIDIA RTX Voice, I can't join any game room and get an error message

proven ice
raven oracle
#

Who knows how to change email?

brittle coyoteBOT
#

@raven oracle

Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

hearty shadow
#

Who can I talk to about a player

brittle coyoteBOT
#

@hearty shadow

Someone in-game is being toxic/abusive/swearing/racist

Unfortunately, we cannot control when bad actors enter a game, but we do provide in-game tools to help moderate your lobbies. Conversations that go on in-game are still private, and we do not have access to the audio in any way. You can block or mute the relevant players in-game and use the in-game censoring filter. Public lobbies have report features that will be attached to their accounts and may result in bans. The relevant players can also be kicked from the lobbies by the host and will not be able to rejoin unless permitted to by the host. If the player in question is the host, and a sufficient number of players block their mics, they will be kicked from the game, and once again that will be reflected on their account.

gilded kraken
#

hello. I can't play the game because I've had a problem running the game since yesterday. I need help.

#

On this screen, it will no longer run in an infinite loading state.

slow moat
#

Game keeps quitting the app when I join a lobby, I have reinstalled the game, and log out and back in and I still cant get it to fix

gilded kraken
#

You cannot enter the lobby. When running, it loads infinitely on that screen.
I deleted and reinstalled several times, but it did not solve the problem.

tough rockBOT
gilded kraken
lofty bay
#

HElp cant log in

{"isSuccess":false,"statusText":"3 INVALID_ARGUMENT: The key path element name is the empty string."}

proven ice
proven ice
gilded kraken
brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This can usually be fixed by changing from IPv6 to IPV4. If you are using Windows 10, click on your start menu and open the Control Panel. Open Network and Internet, and then Network and Sharing Center. On the left menu, select Change Adapter Settings. Right click on the network connection that you use, and select Properties. Scroll down to Internet Protocol Version 6 (TCP/IPv6) and un-check the box, and then select OK to save your settings.

proven ice
#

If that doesn't work, try this one too @gilded kraken

brittle coyoteBOT
#
My game starts, but it's stuck on the loading screen indefinitely!

This is usually caused by a registry error. If you are using windows, type Windows+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun!

gilded kraken
#

thank you However, even if I try the two methods you mentioned, the same problem still occurs.
This does not solve the infinite loading problem.

proven ice
#

@gilded kraken
My last suggestion is to try connecting with a VPN

night current
#

My GF is unable to join games
"Cause: DisconnectByServerLogic"
I've tried editing the registry, and changing from ipv6 to ipv4. Nothing has worked so far. Any other solutions?

brittle coyoteBOT
night current
slow moat
thorny raft
#

If we can't confirm our purchase even after reconnecting, should we inquire via email?

proven ice
#

Yes

brittle coyoteBOT
#
Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

unborn pine
#

Every time I try to join a match or create one or join friends the game crashes I’m really upset of that

unborn pine
#

Ios mobile

proven ice
unborn pine
#

iPhone 8

full birch
#

Can’t get mic to work. Works fine for every other game, just not this one.

unborn pine
#

Ye and my friends got that problem too

proven ice
vocal adder
#

how to fix it?

proven ice
# vocal adder how to fix it?

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

fallen stirrup
unborn pine
proven ice
vocal adder
tribal ember
#

what should i do if support doesn't answer me for two days?

keen grotto
#

hello.. What error is this?

waxen sandal
brisk zinc
#

so i've been playing goose goose duck for a while i can connect to my lobby on ios but i can't on pc. i tried disabling ipv6 and deleting the registry file but to no avail

#

hello can somebody help

proven ice
zealous grail
#

Need help in quick play nothing loads in

#

And after some time it kicks me for security violation

proven ice
night current
#

Every time without fail.

brittle coyoteBOT
night current
proven ice
#

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

amber hound
#

I Can't Connect / Something Went Wrong!

#

even though idh any anti virus

amber hound
#

anyone hlp

waxen sandal
#

The first step I would take is to follow the advice d20dad gave in the post just above yours.
This usually solves the issue for most people

thorny raft
#

What should we do if someone behaves rudely through DMs using GGD Discord server?

proven ice
amber hound
#

i have been seeing the follwing issues respectively

  1. I Can't Connect / Something Went Wrong!
    2)Could not validate the integrity of the game. Please try reinstalling and rebooting the client
    3)When starting GGD directly I get an error saying security violation
#

i deleted all cheats those were installed earlier

proven ice
#

Some cheat software may alter system files or the registry. If this is the case, Easy Anti Cheat may still prevent the game from running. If the suggestions in #known-issues don't resolve the issue, I would contact support in #troubleshooting-and-bug-reports
May end up needing a clean Windows install Agh

amber hound
#

uhoh....

cold smelt
#

Cant get into lobbys Used to play and it worked but since i got back in I cant see lobbys to go into or join with a code

waxen sandal
#

Is there any error message? Does the game just close? Do you return to the main menu? What device are you using?
When did this start happening? Is it every time, or just sometimes?
We would need some more information about what is happening to be able to assist

hearty shadow
#

When you connect and play Bluetooth headsets or earphones, you can hear loud noise.

mystic swallow
#

I have a problem that every time I open the game and try to enter a match, the game closes by itself. Is there a solution to this problem?

mystic swallow
proven ice
#

That behavior is consistent with devices that are low on RAM. I would try making sure all other apps are closed before launching the game. This may allow you to join lobbies.

mystic swallow
#

@proven ice Sorry Bro, but will the problem be solved soon or do I have to delete the game because I cannot play at all?

proven ice
cold smelt
brittle coyoteBOT
cold smelt
#

thx thx

#

Welp I'm stuck now

proven ice
#

@cold smelt
Can you check your device and see how much RAM it has?

cold smelt
#

I dont know how

#

I used to be able to the run game about 3 months ago

#

Sorry for bad grammer im french

proven ice
cold smelt
proven ice
#

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device.

fresh geode
#

Selam

grizzled ermine
woeful cradle
#

Hay, I have a friend who's home screen only said play and could join a group game we were playing, has any one had a similar problem?

waxen sandal
#

Play was the only thing on the screen, nothing else?

oblique ice
#

@wild canopy troubleshooting here

#

Which region are you connecting from?

wild canopy
#

I do not even thought that was a technology problem

#

english?

oblique ice
#

Which country/region?

brittle coyoteBOT
oblique ice
#

Some countries due to regional restrictions may require a VPN or Accelerator to connect to game servers

wild canopy
oblique ice
#

when you open the find game menu (labelled 1 on image) be sure you are not restricting the search too much

oblique ice
#

but most likely something to do with the network configuration

#

if you are not seeing results

wild canopy
#

I do not use any restricting

oblique ice
#

Try troubleshooting your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. Please make sure the device meets the minimum requirement

wild canopy
#

that was my screen result

#

nothing come out

oblique ice
#

ok then most likely the network

#

if after rebooting your network connection and relaunching the game. Someone else may be able to assist or you can contact our support through the methods found in #troubleshooting-and-bug-reports

unborn glen
#

Hello everyone, so, when i try to join a game, i have an infinite loading

fair wolf
#

whenever anyone tries to join my game they're being instantly kicked

#

sometimes one or two randoms can get in but in general none of my friends can

harsh thorn
#

offtopic but that fit 😍

hearty shadow
#

How fix that

waxen sandal
#

What does it say when you click the icon in the lower right, it will have more specific information about the issue

sullen trellis
#

@hearty shadow

opaque skiff
#

Cc

foggy peak
#

What does this mean I'm overstrained. How can I fix this?

brittle coyoteBOT
#

@foggy peak

Something went wrong: You are attempting to create an account with a restricted email domain. Please try again using a different domain. /Error: Bad email domain./ problem description: Can't login, error message: (Computer Lingo Here)

For security reasons we don't allow that domain name. Please retry account creation with a more secure email domain, such as a gmail account.

steel hemlock
#

any idea how to fix this? some friends get that which prevents @googlemail/gmail and cant even use @gmx emails.

muted flicker
#

My game is doing this when I start up.. have deleted and reinstalled the game. Have also logged in and out. Immediately disconnected from games if I try to join

muted flicker
#

I should add it’s telling me to check my internet connection, but its fine

brittle coyoteBOT
muted flicker
#

The game will load when connected to wifi, but no on cellular data. Everything else works on the data

long bough
#

I'm contacting you to inquire. Where can I share related links separately except for videos and photos?
Or is it not possible to share a link completely under the system? I'm asking because the entire server regulation has been notified in advance that related links are possible.

proven ice
# muted flicker

Please allow the test to complete so the upload speed is shown

proven ice
long bough
#

Okay, thank you for letting me know.

muted flicker
proven ice
brittle coyoteBOT
#
I see you are under 10Mbps Upload/Download

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

muted flicker
#

Connecting to a VPN seemed to help for the moment

finite musk
#

Why can't i use Gearup Booster to connect to the game?

brittle coyoteBOT
stiff trout
#

My Microphone Isn't Working I am not sure why. The setting and everything works on PC and Steam, just not on the GGD. I also checked the input!

tulip geode
#

i want to change my in game name to what it used to be but i can't use spaces or even underscores, is there a way around that or am i screwed?

proven ice
proven ice
boreal yoke
#

I open the game on mobile, it signs into Google Play, then gives me an "object reference not set to an instance of an object" error.

tough sleet
#

i am constantly getting security violations when trying to join some lobbies, anyone know a fix

waxen sandal
thorny raft
#

In Korea, which email address can we use to inquire?

proven ice
hearty shadow
#

Hey is anyone having issue using voice chat on mobile I can’t get it to work any suggestions?

vocal adder
#

when i click to claw machine button this happening but i can still make lounge lobbies from custom games tab

waxen sandal
#

Which device are you using? iOS, Android or Windows?
I just checked on Android and it's working here

vocal adder
#

It was Windows 11 Steam version of game

hearty shadow
#

So I can play the game and hear audio and people talking but no one can hear me taking to them

waxen sandal
#

Have you ensured your device is listed in the sound settings and is the selected input?

boreal yoke
hearty shadow
#

@waxen sandal I did but it won’t connect to any device to let me talk it out it in the normal audio voice setting

waxen sandal
trim anvil
proven ice
normal pawnBOT
boreal yoke
normal pawnBOT
#

{1}

Info
"I see you are under 10Mbps Upload/Download"

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

proven ice
#

It appears the upload speed on your cellular connection does not meet the minimum requirements

solemn crystal
#

Hi, when I start game it tries to load and then shows "Internal server error"

oblique ice
#

Thanks for the reports, the team is currently looking into it

stone silo
#

Yeh, same

mild oak
swift coral
oblique ice
#

Thanks for the reports, the team is currently looking into it

honest cave
oblique ice
#

"Internal Server Error"
Thanks for the reports, the team is currently looking into it Engineer

stone silo
#

Looks like it`s working now

oblique ice
#

Looks the the team figured it out, thanks again for the reports and sorry for the inconveinence

violet vigil
#

Guys, can you delete simple coins from the golden machine? Or make a proper random choice for it? I am really tired of getting useless coins

tardy ore
#

It’s broken for me still

normal pawnBOT
#

@tardy ore

Rule 1
Don't tag the Gaggle Crew

Please respect the Gaggle Crew! The team reads everything, may not acknowledge everything, but they read them. Please do not @ Gaggle Crew/Managers #rules

tardy ore
#

Sorry

normal pawnBOT
#

{1}

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our ⁠known-issues section or open a ticket in ⁠troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

proven ice
#

@granite grove
What specific device do you play on?

glossy stone
#

Is there a way that I can add someone without knowing their number code

keen grotto
#

What error is this?

#

Help meee

clever pine
#

:}

waxen sandal
# keen grotto What error is this?

It is saying there was an issue verifying the game files and recommending reinstalling, though in my experience, simply exiting the game and starting it again is enough

dusky flower
#

Hi

waxen sandal
#

That would be a bug, you can generally report that after the game ends using the option found in the settings menu and it'll help the devs work out what's happening.

Out of curiosity were you playing corruption mode?

slim thunder
#

Out of curiosity, how would I report my game crashing on my phone?

keen grotto
#

Reported in this section, correct?

waxen sandal
normal pawnBOT
#

@keen grotto

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our ⁠known-issues section or open a ticket in ⁠troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

queen tapir
#

Is it possible to play the game on pc with windows 11 ? I have Soo much trouble with the mic I can't hear people/ they can't hear me I did reset the settings in the game didn't work I took an update on the pc still the same problem

queen tapir
#

Okay thats good to know about am gonna fix that and see if that helps

hearty shadow
#

Hello, I installed the game, but it remained on the loading screen, I deleted , ı did load again, did not change, why is this happening?

proven ice
oak moth
#

Guys, can you tell me why the microphone refuses to work in the game?

#

A little more specifically: it works on Steam. In the game it costs exactly the same as in Steam, but it doesn’t work. When checking the microphone in the game, a red cross is lit

slim thunder
#

Do you have the correct device selected in the Sound tab? If you test the microphone in the lobby, does it work at all?

lavish breach
#

I keep losing WiFi connection on my pc every time I play ggd

normal pawnBOT
lavish breach
#

I’ve done everything from resetting my WiFi to factory resetting my pc

#

It used to work fine and then three days ago it stopped

normal pawnBOT
#

@lavish breach

Info
"I see you are under 10Mbps Upload/Download"

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

oak moth
waxen sandal
#

Are you using any extra software such as a virtual microphone or anything that post processes the audio before it goes to the game? Sometimes these give people issues

proven ice
#

What model microphone? If the device has any features for noise or echo cancelation, please disable those features

normal pawnBOT
#

@keen grotto

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our ⁠known-issues section or open a ticket in ⁠troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

tough rockBOT
#

@keen grotto If you would like to submit files a report of potential issues please submit files to customer support@gaggle.fun or use the in-game report feature

oak moth
proven ice
oak moth
lost mason
#

Hey so my ingame voice chat doesn't work at all, works good overall at any other applications but. tried to select correct mic on app also tried push to talk voice activity adjusting sensivity didn't work. any suggestions would be appreciated

#

Its on Mac os

proven ice
regal pier
#

Hi everyone, I am a MAC user and my recent problem is that the game does not precieve my voice when I am in the game. It works perfectly fine in the lobby, but after that it is gone, my name does not even light up in yellow. I browse through the MAC sound settings and the ingame sound settings a dozen times and I have no idea what could cause this. Can anyone help?

proven ice
regal pier
#

I already tried that and it didn't helped :/

normal pawnBOT
#

@prime sphinx

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our ⁠known-issues section or open a ticket in ⁠troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

finite musk
#

If I buy all the coin boxes in the game, when they are renovated, do we need to buy all the coin boxes again?

slow obsidian
frail fox
#

im not sure where to go with this question but i just read the message of the tokens being removed does that mean all the cosmetics from the claw machine will be obtainable via a different way?

#

and if not would it be possible to buy tokens until the disappear so people can possibly get the cosmetics they like from the machine

proven ice
frail fox
#

oh ty

finite musk
#

I had lag while playing Goose Goose Duck in all rooms, while my connection was very good and stable.

golden ravine
#

what do i do with green tokens?

#

these ones

oblique ice
# golden ravine

If you head to the claw machines you use them on the corresponding machine (green token -> green machine)

golden ravine
#

How many do i need

#

because i cant use the green claw machine?

silver island
#

I can't use the mic

chrome hazel
#

stuck on loading screen and did everything in known solutions plz heelppp

small timber
#

how to fix this

zinc roost
#

I can't find a rooms on customs lobby. Sometimes it appear sometimes not :"")

#

Fyi, my network is fine, i need solutions guys, help :""

chrome hazel
#

ive tri8ed everything for this game please idk what to dooo 😭

proven ice
#

@chrome hazel @small timber

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

small timber
#

god bless u

proven ice
coarse fern
#

I have a problem with purchasing gold in the game. I bought gold but I haven't received it yet. What should I do? It's now day 2 after purchase.

normal pawnBOT
#

{1}

Support
"I’ve purchased a pack or a gold coin bundle, but they aren’t in my account!"

When you make a purchase through steam, steam will first authenticate the transaction and place your funds in your steam wallet. Once the funds are there, attempt to purchase the pack or gold coin bundle again. Restart your client, and your purchased items should be on your account.

coarse fern
#

What if I didn't purchase it through stream?
I paid through another method.

proven ice
sturdy bramble
#

Hello. I have been playing with friends 2x per week for the last few weeks and am inconsistently having an issue staying in the game. When I do have issues, the error message "disconnect by server logic" pops up. What does this mean?

coarse fern
young minnow
#

had an issue with this. restarted com, redownloaded etc

#

been loading forever

#

internet has max speed so not connection related

#

anyone?

#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32767

normal pawnBOT
young minnow
#

?

proven ice
#

What country are you connecting from?

young minnow
#

Singapore.

#

I already did changes to the registry which by right a normal game shouldn't.

#

No idea why after numerous attempts, I'm still stucked at the loading screen.

#

My anti-virus is also not the cause of the issue as it's not blocking any

proven ice
#

You may wish to try connecting with a VPN and see if the connection improves

foggy gull
#

it offen happens with roles with arrow, only on this map after meeting it shows me to go to vent and then arrow goes outsite of map

waxen sandal
#

It looks like the player actually a little further to the left of the sewer (arrow points above sewer rather than directly to it)

Once you enter the sewer though, it should point you to the nearest ladder to reflect that.

I would report this as a bug next time you encounter it via the settings menu in the lobby after the game ends

vocal adder
#

Btw there is also a bug on corruption mode about getting normal sabotage tasks as a task

#

Sorry i forgot to send bug report about it Sad

#

Also theres a bug too about bloodhaven map that we able to change map on public games if we create lobby on bloodhaven and after we change map it shows gamemode as corruption mode - xxx map

normal pawnBOT
#

@vocal adder

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our ⁠known-issues section or open a ticket in ⁠troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

vocal adder
#

Sorry if i did bad 😦

#

By the way if i send a bug from e mail thing to ggd makes same thing as i send bug from game?

#

I can send screenshots and explain myself better there i think

waxen sandal
limber gulch
#

Hey im having an issue logging out of my account. Some times when i try to log in it'll freeze and stop on the reward collection. other times i can get past it but still wont let me collect the reward and wont let me customize my duck or let me find a game. I try to sign out and will not let me do that either. Also my game got changed from english to another language some how and will not let me change it back either. When i open the language tab it is blank

finite musk
#

Which VPN should I use to improve the connection, when my connection is very good but the game is not able to give me the best experience.

vocal adder
#

Idk it might be about your drivers or game files you might try reinstall game or you can also try to play game thrugh gaggle website version

#

It wasn't frozing much as steam version as i remember on my old pc

hollow folio
normal pawnBOT
#

@keen grotto

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our ⁠known-issues section or open a ticket in ⁠troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

gilded trench
#

Help me please! I can’t refresh

#

Idk whats wrong😭

#

Im not able to join lobbies when i try joining someone it keeps loading and takes me back to the main menu

proven ice
gilded trench
proven ice
gilded trench
proven ice
gilded trench
#

lol

hoary steppe
#

can someone help me?

proven ice
#

Feel free to ask, depends on what the issue is!

hoary steppe
#

i cant enter my friends game. it says that "the room is running on a different version of the game."

normal pawnBOT
#

{1}

Support
"The game told me I'm on the wrong version, how do I update?"

If you're using steam, an update will be queued, and if you do not see one you might have to restart your steam client. If you downloaded GGD from the gaggle site, an updated version will have been uploaded. Thank you for your patience!

proven ice
#

If your game is updated, then the friends room was created before the update and running an older version

hoary steppe
#

is there any way for me to download the older version

reef path
#

The new version is available now on all platforms, they will need to update their game.

stuck tulip
#

Every time I try to play the game it says something went wrong and it throws me out of the game. What can I do?

proven ice
unique vigil
#

Мне 4 раза выпала пустая вещь. И при нажатии "надеть" ничего не происходит. Автомат за 500 серебра

oblique ice
coarse hedge
#

Some mishaps with new cosmetics.

oblique ice
# coarse hedge

Thanks for letting me know, can you try relaunching the game and let me know if they are fixed?

#

Mirrored cosmetics have always been tricky

coarse hedge
#

Sure, give me a moment.

#

Yes, after relaunching it's fixed.

oblique ice
coarse hedge
#

Also, I've also noticed that in the first launch not all of the cosmetics appeared in the list.

#

It was also fixed with a relaunch.

stuck tulip
proven ice
stuck tulip
#

windows 11

proven ice
#

Can you share a screenshot of the provided error message?

stuck tulip
#

Until 2 hours ago, I could get into the game.

slim barn
#

after the update of Peck & Claw, i can't play Goose Goose Duck anymore because every time it says ''Security Violation'', how do i fix?

gleaming sundial
#

yo me and my friends have the same problem rn

#

i cant even create the lobby

slim barn
#

before this update, i could play

#

now i can't

gleaming sundial
#

same bro

fallen stirrup
#

We are investigating, it is potentially a 3rd party issue.

stuck tulip
stuck tulip
gleaming sundial
#

yeaahh :((

stuck tulip
#

oky

slim barn
#

i hope it get fixed

#

cuz i want to play :/

fallen stirrup
#

We have confirmed it is a 3rd party issue, unfortunately we have no control over when it comes back up, hopefully it won't be too long as it is a fairly large company

gleaming sundial
#

ohh okay

fallen stirrup
#

We will let you know when it should be resolved, when we know. We want you to play and have a look at the new shiny things too!

gleaming sundial
#

thanks man

slim barn
#

👍

empty bramble
frail fox
#

question for the high end claw machines is it possible to get tokens by playing or will you always have to pay for them with gold coins?

fallen stirrup
#

We can not do this currently but we are investigating this as a possibility in the future, we have never had this issue before.

#

I just got in, so I believe the issue is being resolved currently, so give it a try now

ocean sedge
#

I had 34,000 silver saved up, trying to buy the box car, but now it can’t be bought, can only randomly get it using 100 gold coins in the mega machine.

rancid kestrel
hidden wraith
thorny raft
#

Someone want to chat with GGD Discord, but when someone verified the number, it said the number was already registered in another account.
Are there any conditions for using GGD Discord, or should contact Discord for inquiries?

oblique ice
thorny raft
#

Thank u, Chris.

oblique ice
#

@keen grotto if you submitted a bug report, its in the system and will be investigated when its investigated

lean flame
#

why im playing on last version but quickgame/custom rooms dont work

waxen sandal
#

What specifically happens when you click the button, does nothing happen, do you get an error message? Does the game appear to do something but then sit at a menu forever?

lean flame
#

and custom rooms just dont show

waxen sandal
#

So it doesn't leave the main menu at all?
I haven't heard of that being an issue before.

First thing I would try is restarting your laptop.
Sometimes a simple turn it off and on fixes things.

Otherwise I haven't seen this specific issue before.

#

If after a restart the problem persists, #troubleshooting-and-bug-reports has a link you can follow to get help from support, but being near the weekend, it may take a few days to get a response

lean flame
rich saffron
#

I accidentally requested a refund, but my account was restricted
Is there any way to lift the restrictions? I'd like to have my account back
I left an inquiry on the official site, but there's no answer

normal pawnBOT
#

@rich saffron

Support
Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

waxen sandal
rich saffron
slim barn
#

The duck that has bomb, is bug

#

i cant pass bomb for nobody, how i fix it?

oblique ice
#

a bomb can be passed back to a duck

slim barn
#

i cant show a video cuz the match end

oblique ice
#

if you use the in-game bug report, we get a log of your game and someone on the team can takea look

#

we have not received any other reports of problems with demolitionist as far as I am aware

slim barn
#

but i need show a proof?

#

cuz i didnt got any

oblique ice
#

videos always help but as you said not always captured. In-game reports also gives us details

slim barn
#

where i report the bug

oblique ice
#

Settings - Bug Reports - type in details - submit

slim barn
#

i can report in a match?

oblique ice
#

might have to wait for the round to finish but not sure off the top of my head, I do know you must complete one match before bug-reports become available

slim barn
#

k

#

done, i hope it get fixed

surreal pagoda
#

does anyone else have trouble loggin into GGD when using the steam launcher version?
I can log into my account when i use GGD version on my computer (windows) & mobile (iOS) so doesn't seem an account issue. I tried a support ticket in the past but didn't help much.

Nvm. Idk why but uninstalling it and installing within steam fixed it & had me auto-logged in

tidal crow
#

constant loading screen

#

uninstalled and reinstalled the game (steam) did nothing

#

used the website version

#

both have same issue

#

constant loading then after a few minutes it says external error

normal pawnBOT
tidal crow
#

@proven ice

proven ice
tidal crow
#

united states

#

my vpn is off

proven ice
#

You may need to disable anti-virus software or add GGD to the whitelist. If you typically use a VPN you may wish to try while connected with the VPN.

tidal crow
#

ok

pale cairn
#

how do i fix indefinite loading

#

ive already done both methods of ipv4/6 and opening the registry and none of those worked

slim thunder
#

Are you on mobile or PC, @pale cairn ?

normal pawnBOT
proven ice
#

@zealous fulcrum This screen

#

The little paint brush to the right of your bird lets you pick the color

zealous fulcrum
#

Is this a game

slim barn
proven ice
zealous fulcrum
#

I joined like yesterday bro

proven ice
#

Yes Goose Goose Duck is a game

zealous fulcrum
#

Fr

slim barn
#

best amongus game

proven ice
#

The screnshot above is the section in the menus where you can select your color

slim barn
zealous fulcrum
#

So I have to download the Game to change color in discord

#

Bruh

proven ice
#

Oh, your discord color is determined by the role you choose, Goose or Duck, Green or Red

zealous fulcrum
#

I chose duck

proven ice
#

You cannot pick a specific color

zealous fulcrum
#

Why not

proven ice
#

your discord color is determined by the role you choose

zealous fulcrum
#

What role is pink

proven ice
#

The closest to pink are the Server Boosters

slim barn
#

im a gooseAngel

zealous fulcrum
#

Bruh

#

I m already boosting 2 serversdv_pleadCryOwO

brisk lagoon
#

yo i got lobby hijackers idk what to do about it?

shut sparrow
#

if its a public lobby make sure to report them

brisk lagoon
#

dont want them to win though

hearty shadow
#

Gday, i have a problem, when i start GGD on steam or normaly like a app it crashes in a minute. Yesterday was all good Dodo

proven ice
hearty shadow
#

trying but nothing work, i download standalone launcher of GGD and still same issue, GDD screen then fullscreen of game and crash

#

this is everything that i get, on steam or on standalone

normal pawnBOT
hearty shadow
proven ice
#

What country are you connecting from?

hearty shadow
#

Czech Republic

proven ice
#

You may wish to try connecting with a VPN

hearty shadow
#

Alright, i try it.

woven shell
#

请问怎么更改原始邮箱呀

mortal jewel
#

I made a purchase in the game and I still haven't received my item. Does anyone know if this delay is normal?

waxen sandal
mortal jewel
mortal jewel
mortal jewel
proven ice
mortal jewel
#

I'll try it, thanks

pine sluice
#

So is it just impossible on mobile to play this game and be in a discord call at the same time even with in game chat turned off? I try and join any lobby and it closes out my discord call every time.

proven ice
#

Most mobile devices will only allow one app to use the microphone at a time

pine sluice
#

Even if I haven't given the game microphone permissions?

lapis python
#

Some mobile devices even if you don't give permission still prevent sleeping apps from using the voice of another program.

waxen sandal
#

Discord has a setting you can enable to allow your discord to run at the same time as other apps.
Enabling "mobile overlay" should allow you to play and be in a discord call at the same time.

pine sluice
#

I've had the overlay on and it still shuts down discord the second I join a lobby.

mighty badger
#

When is the lounge fishing game coming up? Has it been postponed indefinitely?❓

normal pawnBOT
#
Info
When will we get the next roles/maps/feature/cool stuff?

As soon as it's ready! The gaggle team develop quickly, and we release patches fairly often. We don't often give out firm dates because it's either going to be a lie if we're wrong, or it'll be a rushed product that might sacrifice quality for speed. This could translate into releasing something without sufficient testing and creating lots of bugs for the game.

If you find none of that explanation sufficient, as Herbert always says, today we are one day closer than yesterday.

oblique ice
turbid dew
#

I paid, but the coins didn't arrive.

thorny raft
#

How long does it take to reply to an email with a payment inquiry?

normal pawnBOT
#

{1}

Support
"I’ve purchased a pack or a gold coin bundle, but they aren’t in my account!"

When you make a purchase through steam, steam will first authenticate the transaction and place your funds in your steam wallet. Once the funds are there, attempt to purchase the pack or gold coin bundle again. Restart your client, and your purchased items should be on your account.

#

{1}

Support
Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

thorny raft
#

Another question. One user is about level 500, and says he keeps getting kicked out of his room. He also said he was kicked out when he created a room. Could this be a bug? Is there a solution?

proven ice
normal pawnBOT
thorny raft
#

개인적으로 적이요님의 개인 결제내역이 개인정보라 염려스럽습니다. 가능하시다면 이메일로 문의해보시면 어떠실까요?

normal pawnBOT
#

{1}

Support
Experience a bug or technical issue regarding Goose Goose Duck? 遇到有关 Goose Goose Duck 的Bug或技术问题

For account issues (ex. Missing Currency or XP, Login Issues) please contact support at support@gaggle.fun
China: cnsupport@gaggle.fun

For other support #troubleshooting-and-bug-reports

proven ice
#

@timid bison please share the screenshot here

timid bison
normal pawnBOT
#

@timid bison

Info
"I see you are under 10Mbps Upload/Download"

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

normal pawnBOT
#

@kindred zephyr

Rule 1
Don't tag the Gaggle Crew

Please respect the Gaggle Crew! The team reads everything, may not acknowledge everything, but they read them. Please do not @ Gaggle Crew/Managers #rules

kindred zephyr
#

When the client is running normally, the main menu is displayed after the anti-cheat is loaded, and the client is forced to shut down after a few seconds.
When I ran the client in admin mode, the game runs normally, but I couldn't make a room and participate in the game, so I only logged out my Gaggle account
Even if you log out the Gaggle account and run the client normally again, the client is forced to shut down after a few seconds.
Reinstalling GooseDuck, Reinstalling Steam is the same. How do I fix it?

normal pawnBOT
slim barn
#

This function DuelingDodos sometimes doesn't work the tasks, it glitch, and make infinite tasks, which makes kill never able

fierce violet
#

for a fews days ive been having an issue , not being able to run the game or even get in the main menu being stuck at the refresh screen , now i barelly have the options get a new account or use my emmail , none of my old stuff works here?

#

does anyone got an idea what i can do?

normal pawnBOT
brazen crystal
#

As a result of the inquiry, how long does it take to reply? It's been two days and I haven't heard

normal pawnBOT
#

{1}

Rule 12
In-Game Disputes

Please keep all disputes in game, in game. If its something you need to discuss please ask to talk to a moderator. #rules

#

{1}

Info
"Someone in-game is being toxic/abusive/swearing/racist"

Unfortunately, we cannot control when bad actors enter a game, but we do provide in-game tools to help moderate your lobbies. Conversations that go on in-game are still private, and we do not have access to the audio in any way. You can block or mute the relevant players in-game and use the in-game censoring filter. Public lobbies have report features that will be attached to their accounts and may result in bans. The relevant players can also be kicked from the lobbies by the host and will not be able to rejoin unless permitted to by the host. If the player in question is the host, and a sufficient number of players block their mics, they will be kicked from the game, and once again that will be reflected on their account.

slim thunder
proven ice
#

@stone cobalt
What platform are you playing on? If mobile, please list the specific device model you're using

stone cobalt
#

PC.

proven ice
stone cobalt
#

Win

proven ice
#

Are you receiving any error message at all?

stone cobalt
#

No. i just clicl on start on steam it start sazing that im plazing the game but after like 10 secs it stops running.

normal pawnBOT
stone cobalt
#

Can i share it some how?

proven ice
#

You can send the screenshot in this channel

stone cobalt
normal pawnBOT
#

{1}

Info
"I see you are under 10Mbps Upload/Download"

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

proven ice
#

The upload is below the minimum required speed, if on wifi, you might try connecting with an ethernet cable if possible

stone cobalt
#

Im on cable.. sadly.. i know my net isnt good but i was always playing it with this.

stone cobalt
#

Anyway thanks for help.. Hopefully i will be able to play soon 🙂

proven ice
stone cobalt
#

Just got into the game and it says this for a moment: Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32766

#

But i did all of that 😄

quiet hinge
#

Hello just here to tell you there is currently a bug in the carnival map that lets people go out of the map, so as Canadian you auto self report, well for some reason one of my friends tried running themselves over with the roller coaster as Canadian but they didn't die instead they got out of the map and was running around the area the entire time. Atho this may be a harmless bug it's still something that needs fixed.

reef path
signal tangle
#

I click start game, but nothing happens. Antivirus is turned off, Steam is running as administrator

#

What to do?

proven ice
signal tangle
#

nothing changed

normal pawnBOT
dull yarrow
#

Anybody else having issues logging into their gaggle account?

reef path
dull yarrow
#

Apparently wrong password? But I changed it and retyped exactly what I changed it to now my account is temporarily disabled

#

I created a new one

obtuse nacelle
#

Does anyone know if you can change your linked email?

#

I’ve been using apple to log in, but now I’m trying to log into a non-apple laptop, the email is weird and I don’t know the password or know how to log into the email to find the password

#

It also says this when I try a random password…

vocal adder
proven ice
#

You will need to contact support@gaggle.fun for account issues

harsh shale
#

My account is having problems
I created a room, or joined a room, but I was kicked out and couldn't play the game , I sent 2 emails almost a month ago and have not received a response.

still delta
#

Guys, what should I do if my friend was just banned???

proven ice
dull kindle
#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 32766
I've tried integrity checks, reinstalling them, but I can't

icy heron
#

Yo, i bought apollo twin x audio interface and now my mic not working in goose goose duck is there any solution? i tried to change bitrate and other stuff, nothing

jagged frost
#

yo

#

someone english to play

proven ice
normal pawnBOT
#

@teal quest

Info
Looking for a group to play with?

Select your language in #lfg-language to access your language's LFG channel, and then post a code there or join a game.

#

@teal quest

Rule 5
Please avoid spamming the channels

This may include and not limited to the overuse of emojis, repeat messages, room codes in non-lfg channels, etc. #rules

tender tree
#

hello! i recently installed mint linux on my computer (15 hours ago), i got proton set up but i cant play goose goose duck, it doesnt get past the loading screen

#

please inform me of any other info i need to send to get help and i'll do so

normal pawnBOT
#

@tender tree

Support
You play Goose Goose Duck on Linux/Steam Deck...

Goose Goose Duck is supported on Windows, MacOS, Android, and iOS platforms. Linux has never been an officially supported platform and if GGD was playable on linux in the past, it was a happy accident. The team is constantly working on improving the game. Linux may or may not be supported sometime in the future!

tender tree
#

awh that sucks, i guess im going back to windows, thanks

fallen stirrup
#

I have heard rumbles that wine does work on linux, but like it says above we don't officially support linux

sleek ravine
#

I tried playing GGD today, but I kept getting this message, and I'm not really tech savvy to understand or do any of it...

I did try turning off the firewall and restarting the router, however, neither of those worked.

vocal adder
#

party in no mic room?!?!?!?

devout iron
#

Merhabalar

normal pawnBOT
sleek ravine
normal pawnBOT
#

@sleek ravine

Info
"I see you are under 10Mbps Upload/Download"

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

sleek ravine
#

My game was running perfectly until the latest update

eager tundra
#

Hi! How can I fix it?

proven ice
eager tundra
normal pawnBOT
eager tundra
normal pawnBOT
#

@eager tundra

Info
"I see you are under 10Mbps Upload/Download"

The game recommends speeds of 10 Mbps for both upload and download. If those speeds above are typical for your connection, you are likely to have difficulty maintaining a good connection to the game servers. In some cases a VPN may help.

eager tundra
#

But i habe much more better speed on my macbook

proven ice
eager tundra
proven ice
worldly fossil
#

Hey is that normal what i cant join any game ? I`ve waited already 20 min and nothing. Also i see players sometimes and they even communicate with each other like they are in game but i cant

proven ice
worldly fossil
waxen sandal
#

If there are enough players utilising the quick game feature, you should see them appear on the screen

The last time I used the feature it was working well, just depends what time and how many people are using it

upper surge
#

Please help me, I've been playing this for a year and a half and this has never happened to me, I thought it was my computer but I opened heavier games and there is no problem, it's just with this game. I restarted my computer, uninstalled the game and reinstalled it and nothing ><
The application opens but in small, very small mode
Isn't it some kind of bug?

normal pawnBOT
#

@upper surge

Support
"I started the game and the window is tiny and hitting alt-enter doesn't change the size!"

This is a graphical driver failure, and happens when your DX11 drivers write the wrong resolution to your registry.

If you are using windows, type WINDOWS+R to open the run window. Type in “regedit” and launch the registry editor. Under HKEY_CURRENT_USER/SOFTWARE, delete every folder with Gaggle (Gaggle Studios, Gaggle Studios INC, Gaggle.Fun, GaggleStudios). Be careful NOT to delete the Google folder. Relaunch your client, and have fun

weary lion
#

So my friend is unable to launch the game, when he does it completely crashes his laptop. He's able to play heavier games such as Cyberpunk 2077 with no issues.

sleek ravine
#

Good news! The update completely fixed the game for me! MikanHappy

proven ice
wide plover
#

How do I add someone that I recently played with but aren’t showing up in my recently played It only showed 1/3 of the lobby in recent plays

restive seal
#

Hi ,i have the same issue or pug for 3 times in a row it's like my Box is empty

#

I didn't have anything

waxen sandal
#

Haven't seen that before. Might be trying to give you an item that no longer exists?

I'd first make sure you are fully up to date.

Not much else I can suggest, first time hearing of this issue.

polar plover
#

internet 100mbps 10upload

proven ice
patent crystal
#

hi, im trying to open the game but it keeps stuck at the loading screen, it shows banners[0/1], how do i fix it? thanks

normal pawnBOT
paper steeple
#

I've noticed that this happens multiple times: a player's messages don't go through (it happened to me once too). You send text, it's shown as sent, but the other players can't see them. On many occasions, when you kill as GWG or report a body in general, this ruins the very purpose of social deduction. I've sent a few bug reports in-game; hopefully, it gets fixed soon. Another bug is getting stuck in the cosmetics section when you're playing the game and the host starts while you were changing accessories or used the machine. You'll get stuck in the cosmetics section, and the game will continue. I couldn't report this particular bug because I had to restart the game just to access the normal interface. another bug which happened just earlier today was that a few players were randomly kicked or stuck including host ,it either showed kicked or just unable to use any controls till they closed the game. The map was eagleton springs draft for the last one others situation happened in multiple maps

normal pawnBOT
#

{1}

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or follow the instructions in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

paper steeple
lunar holly
#

Hello, I wanted to play, but when registering you are getting an error. I don’t know what to do, that’s why I wrote it, I just really want to play

#

<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 403 (Forbidden)!!1</title>
<style>
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<p>403. <ins>That’s an error.</ins>
<p>Your client does not have permission to get URL <code>/getGGDVersion</code> from this server. <ins>That’s all we know.</ins>
Is there anything else that could be wrong with this?

proven ice
# lunar holly <!DOCTYPE html> <html lang=en> <meta charset=utf-8> <meta name=viewport cont...

I would first troubleshoot your network. If using wifi or ethernet cable, reboot the modem and/or router you are connected to. If using mobile data, reboot the mobile device. When the connection is restored, complete a speed test and ensure BOTH upload and download speeds are above 10 Mbps.
Certain countries or localities may require using a VPN to ensure a stable connection.

lunar holly
#

Thanks, I'll try it now and write

formal sail
#

how to log into account through steam if it was created through the game center?

proven ice
proven ice
solid lily
#

hello, after every game i facing black screen .. so how can i fix it?

proven ice
reef bane
#

It’s not really a bug or anything but both the gold packs are the same price for different amounts?

forest elbow
#

Please help!
Yesterday I was able to access the game after the update, but today when I accessed it again I noticed the problem.
After opening the game on steam and loading the page it immediately flashes back closing the game and going back to the steam page.

proven ice
late iron
#

She is in US, if use vpn, where should connect to?

#

🧐

normal pawnBOT
forest elbow
#

Well, don't worry about it I can open the game. I don't know why I couldn't open it the other day. For the time being that problem is solved.

mental mica
#

Guys, I installed the game from steam yesterday but everytime I open the game that day it closes when I join any game but today it doesn't even get past the first loading screen that says easy anti-cheat/waiting for game, any solutions?

normal pawnBOT
mental mica
proven ice
# mental mica

I would try connecting with a VPN and see if the issue resolved

brittle gorge
#

why is everything locked?

#

what do I do with my money?

#

and where are the pets?

soft lion
brittle gorge
#

like everything?

#

and I think there were more costmetics when I played this game a few months ago

soft lion
#

If it has that lock icon on it, and the lock symbol with ??? or an achievement name on it, there is an achievement to do for it

brittle gorge
#

thanks

soft lion
#

As for how to get them, things are a bit different now

#

If you want new stuff, check out the dust shop

brittle gorge
#

yeah I checked it its a bit expensive as I calculated

#

what do you think should I spend all my silver into the peck & claw?

soft lion
#

Silver isn't really used for much else anymore, so you can go ahead.

#

However, there is always the chance that it'll get changed up again, so it's up to you whether you want to use it all or to have a bit on hand for the "just in case"

fickle umbra
#

can i report a technical issue about the bot here?

soft lion
#

Which bot?

fickle umbra
#

ggdguidebot

soft lion
#

That bot isn't really a "bot", but commands the mods use to quickly send a message that they frequently use. So if the guide bot said something to you, that was actually just a human.

#

Like if a mod said !role (don't know the exact command, I'm not a mod), then the bot would post the "We'll discuss your role idea, but it likely violates some of the things we want or don't want in a role. Check out the role guide document here" message

fickle umbra
#

well, i send a message in #🐣︱classic-role-ideas and it got immediate deleted and i received a message in mine DMs saying "don't send the same message over and over again! 😡", that was the first message after like a day in that chat btw. The speed wasn't a human thing

oblique ice
#

Nope definitely the bot flag triggering. Checking the deleted message the word duck probably triggered the response being almost every other word in the suggestion

#

The bot is actually a bot lol with some commands that moderators can trigger

fickle umbra
#

oh i usually repeat lots of words because i thing in suggestions in a specific part of the game, and well ducks was the one i was basing on 😅

normal pawnBOT
#

@jagged moth

Info
"Fix the bugs!” … “Your game’s broken!"

We’re sorry to hear that you’ve experienced a mildly inconveniencing error in GGD. We assure you that we thrive for a fully operational game and are quite dedicated to this endeavor. If you’ve experienced something to report with proper information and feedback, you can take a gander at our #known-issues section or follow the instructions in #troubleshooting-and-bug-reports

There is also a feature, should the issue have happened in a game, that after the game you can click on the Cog Wheel icon in the upper right hand corner and submit a bug report there. We can’t fix something that we don’t have any information on. Thank you for your help.

thorn coral
#

I dont know if this is the right spot for this if not please let me know. Is there a goose goose duck admin on this discord server that can help us with excessive and repeated harassment? My self and another streamer are needing help with a troller who has repeatedly been harrassing my friend for over a month no matter what lobby she goes to. This troller has been able to use multiple accounts and returning frequently to harass my streamer friend and playing a sound board utilizing the N word excessively. As of late it appears to be a much more serious issue with the troller utilizing other peoples accounts. My streamer friend has recorded evidence and i can put you into contact with her if you would like to talk to her more.

proven ice
thorn coral
# proven ice Video proof of TOS violations can be sent to the support team via the link in <#...

I have advised my friend to start a ticket for this in the appropriate channel since she is currently the victim of this person. the harrassment has sadly gotten to a point where it may require law enforcement assistance. Since they not only follow her on the game but have been continuously harrassing her outside of the game. Hopefully, yall will be able to help with the game side of things.

normal pawnBOT
#

{1}

Rule 12
In-Game Disputes

Please keep all disputes in game, in game. If its something you need to discuss please ask to talk to a moderator. #rules

proven ice
#

Any instances of TOS violations outside the game should be reported directly on those platforms.

normal pawnBOT
#

@hearty shadow

Rule 12
In-Game Disputes

Please keep all disputes in game, in game. If its something you need to discuss please ask to talk to a moderator. #rules

pallid dust
#

My discord does not work in the lobby and I was advised to ask here I am on iOS

#

It works until I enter a lobby

queen agate
#

Hi! I tried to change screen resolution to fit the vision but the video setting only has 2 options below and wont let me choose another one. does anyone know how to fix this??

#

normally i can choose freely but sometimes it gets stuck on some options, its like i cant scoll up or down

proven ice
rain trail
#

how to make mission limited

full tree
#

i got security violation and idk what happened

#

i restarted the game and it still happened

proven ice
full tree
#

Could not validate the integrity of the game.
Please try reinstalling and rebooting the client.
If the problem persists, contact us with this code: 2

proven ice
proven ice
honest lichen
#

Hi. I'm using steam vesion of GGD. I've tryed to install official client and then both of the versions stopped working.
I'm just having infinity loading to game. I've cleaned my regs, all app data and deleted both clients and reinstalled client through steam. Still has same error

normal pawnBOT
honest lichen
proven ice
# honest lichen

I would try connecting with a VPN and then launch the game again