🤝┃community-support

[unique wedge]

I did so and it worked. Lol

[main roost]

Download and installed Chromium. Installed Solflare extension and configured to my account. This time I've been able to connect my wallet.
So it is something related with Firefox.
Thanks for the help.

[unique wedge]

Just restart is still the best solution as IT advice

Thanks @silver fox

[frank chasm]

Hello guys i have some issues on site.. Connect with my phantom wallet but i cant choose fraction and my marketplace doesnt loading how can i fix this

[silver fox]

hi do you have sol in your wallet ?

[frank chasm]

Yes

[silver fox]

if you use good link https://play.staratlas.com/ try restart your browser and clear cache and cookie @frank chasm

[frank chasm]

Still same

[silver fox]

still same for both issue ?

[frank chasm]

Yes

[silver fox]

maybe try with an other browser

[clear berry]

guys this is so bad .. why i have to connect solana wallet if marketplace is priced in USDC ???whyyy

[subtle solstice]

Do you know what will become of my Faction passport ????

[silver fox]

for the moment it is expected to remain a faction passport, it was removed from the markeplace because the price was too high compared to its real value. but you can still see it in your wallet and trade it on Raydium and Dexlab for example 🙂

[subtle solstice]

ok thx @silver fox

[wispy plover]

hello guyss

new here. just bought my first ship

anyone have any clue what ship component slots are for?

[warm island]

Because Solana has to do with the transaction costs that you pay.

[silver fox]

we don't know yet exactly what it corresponds to we will have more information later I guess

[thin pumice]

If you are using a VPN or proxy, then disconnect from it and try again.

[coral cobalt]

See the wiki 🙂

!wiki Ships

[brisk veldt]

https://staratlaswiki.org/wiki/Ships

Star Atlas Wiki

Ships

Over 120 individual designs of ships (also known as spaceships) will exist in the Star Atlas metaverse. These ships are being produced by at least 9 different manufactures.
The ships are used by players and NPC’s to explore the deep reaches of space, transport precious materials, run missions, perform in combat, and many other activities. Each ship has components and modules that can be switched and upgraded and additionally requires a crew to operate.
Additionally, there are skins that can be applied to a ship to change its appearance.

[sullen sorrel]

Hi guys. Im needing some assistance. I picked ursur and got a x4 ship but still unable to enter into game play

*ustur

The done button is off, when clicked allways open the profile page.

[coral cobalt]

Ah, yeah that is normal

There is no game atm, so after updating your profile (or not), that's it. That's the end of the process so far

[sullen sorrel]

Ah. Ok. I though we had something to play. Thanks.

[nocturne nymph]

hi guys i bought a ship but i cant see it in my inventory

can someone help me pls

[coral cobalt]

Did you buy it on the website?

[nocturne nymph]

yes

[coral cobalt]

Which ship if I may ask?

[nocturne nymph]

i check

pearce x5

[coral cobalt]

I you go to the X5 on the marketplace, and go to the BUY-tab

(make sure your wallet is connected)

Do you see any open order in the bottom right of the screen (if you're on desktop)?

[nocturne nymph]

aaaa

yes it says open

[coral cobalt]

Aha, that means you did not pay enough 😉

Please cancel that one

[nocturne nymph]

okay.....hmmm

so i need to adjust it by myself?

the price

[coral cobalt]

And try again, but add 1 USDC more

[nocturne nymph]

okay thx sir i will try

[coral cobalt]

Yep, I think so.. I thought that was not required anymore, but let's see

It's ok, since you will get whatever you pay too much back

(but don't got crazy, just in case 😉 )

[nocturne nymph]

yessss it worked👍

thx again

[coral cobalt]

You are welcome mate, glad to hear!

Enjoy your ship! 🙂

[nocturne nymph]

👍

[cursive dagger]

hello friends👋

[wanton atlas]

hi mate!

[cursive dagger]

@wanton atlashave a question which ship should i buy ?

[wanton atlas]

for what?

what do you want to do?

[cursive dagger]

trade dog fight build something terraform planet 😄

i dont know i want to the everything 😄

[wanton atlas]

hahaah same!

I would recommend you to read the specifications of every ship, and decide with the budget that you have.
and the other option is to buy the cheapest ship and wait, and decide later...

because with the cheapest ship you can already be able to play

[cursive dagger]

hmmm

okay i will buy cheapest first👍

when will start game

i heard end of the year right

mini game ?

how can we play mini game like browser or we will download the game ?

[wanton atlas]

the minigame will be available in some weeks, and it's going to be played in browser!

[wanton atlas]

👌👌👌👌

[cursive dagger]

okay thank you i buyed 👍

[wanton atlas]

Congratulations!

[wanton atlas]

Do you have enough Sol for fees?

[gentle lava]

i need help. i have 2 x4’s in my phantom and am trying to send just 1 of them to one of my friends, but phantom will only let me send them both. how can i send just 1 at a time?

okay wtf, i just sold one of them so i could send just one to him and then buy another and it’s been 2 minutes and i haven’t received the 20 usdc from the sale, but the ship is gone from my inventory….?

@wanton atlas

[wanton atlas]

Okey

Follow this steps

If you bought, sold an NFT or cancelled an order and you don't see the USDC or the NFT in your wallet, please read below

You will probably need to follow these “How To Claim Manually” instructions: https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic
You can also check on https://app.step.finance/#/dashboard for unclaimed assets.

[gentle lava]

yeah, just cancelled the sale on step and got the ship back, i’m gonna try again. thanks for the quick response!

[frank chasm]

No bro i dont use any proxy or vpn but problem solved by itself i didnt do anything

[sullen sorrel]

Is the game live to play?

[wanton atlas]

Not yet, in some weeks it’s going to be available the minigame

[west hollow]

would it not be better to send USDC to phantom rather than convert SOL to USDC in phantom?

send USDC from exchange to phantom*

[scarlet current]

You need SOLANA for the Gas Fee

[west hollow]

yeah i know but isn't it better to send USDC from exchange to phantom directly to avoid fees completely?

[scarlet current]

I would think so

[toxic plover]

Hey do you know when the event section will by a new stuff and whats is going to happen with the section of the rebirth ? 🙂 thanks you for you answer and by preference can you do it in private to be sure i saw the message 🙂

[silver fox]

Hi yes i do that i also think it's better you can with FTX send USDC to phantom 🙂

[silver fox]

Hi the Rebirth event is over, there will probably be other events in 2022 but nothing confirmed for the moment. SW4GN3R talked about this subject during the Townhall last saturday, I put you the link so you can listen to it : https://www.youtube.com/watch?v=Ge2yuLClshI If you are interested, the others are available here: https://audius.co/suhaildebar/playlist/star-atlas-townhalls-58163

[paper whale]

hi new to this discord. Is this a scam/bot?

[silver fox]

Yes it is please #🚨┃scam-report 🙂

[paper whale]

I can't type out that bots name but posted the screenshot 🙂

[sullen sorrel]

hello everyone, do you have any tips on how to put an avatar. I tried on Brave, google, delete cookies, cache, but nothing works. Thanks for your feedback PS: I use Phantom

[silver fox]

Nice thanks 🙂

[thin pumice]

Where exactly is the error?

Connect wallet -> select faction -> open profile -> click 'edit avatar' -> select one of your faction's avatars -> click 'update'

[sullen sorrel]

no error, the avatar does not fit on my profile

when I sign with Phantom/ledger the avatar disappears

[thin pumice]

It could be because of ledger. I know they said that it might not be stable at first and people should use phantom wallet directly and keep savings/valuables in cold storage.

[sullen sorrel]

ok, but I use Phantom, my ledger is only used to sign transactions

But you are right, it must come from there

[thin pumice]

Yeah I don't remember what the expected issues were, but there was some potential problem with signing with ledger via phantom for faction selection so its probably related.

[sullen sorrel]

It is strange, because for the purchase, and the choice of faction, it worked well

we'll wait, and see if an update will fix it 😉

[barren flume]

hello

ı think ı entered sell order

ı had a ship

but now have no ship no money what ı can ı do get my ship?

[silver fox]

hello you should see on the purchase page of your ship an open order or in your inventory something to claim

if not, look at Step.finance, it's a great dashboard for your Solana wallet

[barren flume]

when it selled, ı will see in inventory my usdc right?

because now there is anything

[silver fox]

no you need to claim or settle your USDC

[native hinge]

that means your order still pending

cancel it and try set the price higher

[silver fox]

maybe lower ^^

[native hinge]

oh yeah he's selling😂

i thought he's buying

[barren flume]

now ı bought a ship and claimed, ı selected the avatar and what will we do now? there is no play yet, right?

[silver fox]

Hello not yet release of minigame is scheduled for end of october, early november 🙂 soon soon

[barren flume]

for now we can just buy ship and create an avatar right? is there something else?

[native hinge]

joining guild and be ready

[west hollow]

Thanks @silver fox
Thanks @scarlet current

Thanks @scarlet current

[raw swallow]

Hello. I'm trying to move some posters to another wallet and i keep getting errors, does anyone know how to do this?

[silver fox]

from wich wallet ?

[raw swallow]

phantom

[silver fox]

phantom to phantom ? do you have sol in your wallet ?

[raw swallow]

yes phantom to phantom and yes I have sol. i was able to move discovery of iris but others give me errors

if open chrome inspector while doing it, i can see the error. i can post it here but its quite a lot of text

[silver fox]

feel free to DM me but i think I couldn't help you try #ticket maybe

[raw swallow]

yeah ill create a ticket then, no worries

this looks like the problem, but i have like 40 sol in my wallet so idk why it would say this

[silver fox]

maybe you have wsol ?

try https://raydium.io/migrate/

[raw swallow]

no for sure i have sol, i use this for defi and nfts and such every day

ahh thats a good idea, ill try that

[silver fox]

maybe you have an old version of sol

sometime happen to me

[raw swallow]

ah nothing to be migrated other than a single nft token by the looks of it, ill try it anyway and make a ticket if it doesn work. thanks for your help!

[silver fox]

https://raydium.io/debug/ maybe this

[silver fox]

when you have solved the problem, let me know so I can help others who have the same, ty

[raw swallow]

i had a look at the debug thing too, thanks. nothing that seems to be able to help me. so i opened a tciket

ill write back here if i get a solution. tested a bit more and i can transfer posters 1&2 but not 3,4,5

[sullen sorrel]

How could I put the bots with the atlas and cops prices on my discord server? Thank you

[jade lark]

Does anyone have a link to the spreadsheet that has all the addresses to set up the custom markets for assets on the Serum DEX?

[native hinge]

https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic

[wooden vapor]

What does a guild entail?

And why do I need one?

[sullen sorrel]

You need to be in the same faction as the guild you want to join. Having a guild enables you to be able to do more activities in the metaverse. I'm not quire sure if you'd be able to mine minerals or go into the medium and/or high risk zones by your lonesome. You'd probably be spotted by a guild and, yeah, we don't know what will happen after that.

[young folio]

Hi! i need some kind of help, i'm trying to buy a ship, i have funds, but it fails on the purchase

[sullen sorrel]

do you have a little of solana on your wallet ?

[young folio]

@sullen sorrel awesome, that was the problem, thanks!

[valid urchin]

Hi guys, i cant connect my phantom wallet with the game

[silver fox]

hello what's your issue ?

if your add-on is displayed like this you have to click on it

[sharp kiln]

Heya, i cant enlist to the mud faction. I get an error and have to try later. I connected my wallet but have no funds on it, is that the problem ?

[silver fox]

yes you need sol in your wallet for pay gas fee

at least .01 sol

[sharp kiln]

Ok thanks

[devout tide]

If I put a ship up for sale, how can I cancel that order if I no longer want to sell that ship?

[sullen sorrel]

you should see in the SELL tab your open order and you can cancel it accordingly.

[bold stream]

Hey guys, good morning. Does anybody knows if members of different factions can join the same guild?

[silver fox]

Gm

[silver fox]

it depends if your guild allows it or not

[bold stream]

Tks. But it's better to have a guild with same faction or not? It's not clear

[silver fox]

we don't know yet the guild I joined Aephia made the choice to be in the three

[bold stream]

Ok, thanks again

[fringe mirage]

Hi I'm not sure if I'm supposed to ask here, but I can't connect my wallet to the game. I just opened an account under phantom and solflare but nothing happens

[silver fox]

hi do you see your addon like that, surrounded by white ?

[fringe mirage]

no. it's just the purple part

[silver fox]

ok what's your issue when you try to connect ?

[fringe mirage]

I go to play now button then it says to connect wallet so I click on one. Then after I set up an account, I try to go back but it keeps saying to connect wallet. but I am able to go into the account for phantom and solflare. Not sure if I missed a step.

[silver fox]

you have to click at the bottom left on "connect wallet" in https://play.staratlas.com/

and then here

[fringe mirage]

Mine just goes to a not connected screen, but ends up where second pic is. At that point I click on connect and then nothing happens. The screen is also cut off on top part and bottom as well. Maybe it's my computer.

[sullen sorrel]

Technically, in-game, if you choose MUD, you can only join a MUD Guild/Organization. But say that Guild/Organization decided to create 3 in-game guilds, like Guild A1 - MUD, Guild A2 - ONI, Guild A3 - Ustur, so yep, in-game they are not one guild per se but they have the understanding that they are basically in one guild. Hope that didn't complicate things.

[silver fox]

try restart your browser and clear cache and cookie

[fringe mirage]

Ok I will. Thanks for your help! Appreciate it.

[silver fox]

let me know if it works

[fringe mirage]

will do

Update: It's prob my computer. Fixed cut off screen problem by going to chrome browser instead, but still can't get it to actually connect. But thanks for your help and time! I appreciate it.

[fringe mirage]

OH. Ok! Sooo after I switched browser to chrome and connected then it didn't connect...and spending a good 10-15 minutes crying over chicken pot pie...I finally refreshed the marketplace page and tried again. THEN it worked. This took me an hour of being dumb, so I'm just super happy snow white rn. Thanks for trying to help me earlier or I'd have given up until tmrrw lol

[silver fox]

ahaha with pleasure have a good day, evening depending on where you are on earth

[fringe mirage]

https://tenor.com/view/seann-william-scott-yes-that-is-awesome-amazed-not-bad-gif-10652159

You too!

[rotund edge]

Does it take awhile for ships to arrive in inventory after you purchase them? I have been waiting about 10 mins so far

[toxic plover]

Thanks you ! Nice job 😉

[steep tartan]

Usually doesn't take that long. If still don't see it, refresh the page, reconnect the wallet. If still not in inventory, go to the ship dex page and check - maybe the order was not executed and you have order on the market

[rotund edge]

that's exactly what is was thanks 🙂

[sullen sorrel]

i got the same problem as shateasuki above, i cant chosse a fraction - but i dont get how he solved the issiue - just refreshing untill lucky?

[dark viper]

@sullen sorrel make sure you have sol in your phantom or connected crypto wallet

[dark viper]

make sure you have sol in your phantom or connected crypto wallet

[craggy sinew]

hello there i placed a bid for a ship in the market place and the USDC was withdrawn from my wallet... however, when i go to the market i do not see my bid in the marketplace and it says no open orders even though my wallet is connected? could you please help? i have the solana TX

[steep tartan]

Please check Inventory tab on the website to see if you have an asset to claim

[craggy sinew]

oh thanks needed to refresh that!

[sullen sorrel]

hi i try log in inside star atlas web site. but have error, only on this website... someone can help?

quick resolve, if you click below, (play now) we can access for own account

[paper whale]

Are there any kiwi's here that can help me? I have to trade through about 4 currencies if I want to get atlas/polis/sol. I have NZD. I Use Binance. They are blocking my transaction to go from NZD-BUSD-SOL then transfer sol to Phantom which I just downloaded. I'm new to all this and this all seems nuts to me. If there's any other kiwis from New Zealand that can help me out that would be appreciated!

[sullen sorrel]

Nzd -> btc -> sol works?

[paper whale]

there is a security feature from visa called 3D secure which blocks the transactions. You have to call the bank and get them to disable this for 24hours >_<

also you have 5k limit

I get the feeling these hoops will dissuade A LOT of people from star atlas but we'll see!

[brazen sluice]

@tiny linden can you try doing a hard refresh? (ctrl + F5)

[hard relic]

hi, i cant buy 1 pearce x4. always transaction failed

i have enough sol and usdc

[tiny linden]

I did, nothing happen

[silver fox]

hello try clear your cache and cookie restard and restart your browser

[hard relic]

thanks its ok now

[silver fox]

Hello Mojo what's your problem ?

@tiny linden do you have more than .01 sol and did you use Ledger ?

[tiny linden]

Hi Darwiin, I can't choose a faction on the website. It seems that the choose faction tab is grayed out. I try to do clear cache and cookies as well as hard refresh but it's still the same.

[silver fox]

do you use ledger or vpn ?

[tiny linden]

Oh, it's working now. I clicked on play now at the home page

Thanks anyway 🙂

[worthy patio]

whats style is this game?

like travian? build and waiting? or realtime?

[silver fox]

I invite you to start by reading this wiki article, you can also read the different documents available in #🔗┃links , watch interviews with the CEO in #844207264567263262 , and if you have more precise questions I will be happy to answer them 🙂 👇

!wiki getting started

[brisk veldt]

https://staratlaswiki.org/wiki/Guide:Getting_started

Star Atlas Wiki

Guide\:Getting started

Welcome Atlassian (a nickname given by the team to all Star Atlas enthusiasts)! No doubt you have many questions as perhaps you just found out about this game, want to know everything there is to know, but have no idea where to start.
You managed to solve one problem already though: You found the place to start 😉

[pure token]

trying to buy a ship off the marketplace and the transaction keeps failing. Is there a reason for this?

[coral cobalt]

Yes, there is 🙂

It's just a matter or figuring out what reason 😉

[pure token]

Haha

[coral cobalt]

Do you have enough USDC and SOL in your wallet?

[pure token]

I do.

[coral cobalt]

What item are you trying to buy?

[pure token]

Opal Jet

[coral cobalt]

So you have at least 20.03 USDC and 0.03 SOL?

[pure token]

20 usdc i have more than that. I have about .2 sol as well for the transaction fee.

I do yes

[coral cobalt]

What error do you get?

[pure token]

Transaction failed. Please try again later. It's happened 3 times

[coral cobalt]

And is your USDC gone?

What wallet are you using?

[pure token]

No that's still there.

Phantom

[coral cobalt]

You did approve the transaction I guess in Phantom?

Or does it not ask for approval?

[pure token]

I did. I just looked and it now says my wallet is not connected. Ill try to connect it again.

[coral cobalt]

If you saw Phantom pop up to ask approval, then your wallet was connected previously 🙂

[pure token]

Althought the site says it's connected. but when i open the wallet it says it isn't

[coral cobalt]

But it's good idea to refresh and reconnect

[pure token]

Yeah. Ill give that a go.

Nope. Reconnected. It's all connected. Approved the transaction again and again it failed.

[coral cobalt]

What browser are you using? Chrome?

If not, please use Chrome 😉 Especially Brave has been giving some issues, but other browsers might as well

[pure token]

Yeah. What is the ask size?

Using chrome

[coral cobalt]

Oh! Make sure that is set to 1

[coral cobalt]

The ask size

Else you will try to get the full batch of 15

I'm not sure why the market has been implemented that way

[pure token]

Yeah i've done that too. but the ask size on the left hand side says 2.0 and other say more.

[coral cobalt]

It should insert 1 there by default I would say

ASK size on the left is just how many offers there are at that price

[pure token]

On the left hand side, if it says 2 or more does that mean they are only selling 2 or more.

[coral cobalt]

Now 12 left at the lowest price, so 3 were sold very recently

[coral cobalt]

I'm not seeing what you are seeing it seems 🤔 Lowest ask has size of 12

[pure token]

Yeah that's what i see too.

When i go to approve it in my wallet popup it actually says the transaction may fail to approve (written in red)

[coral cobalt]

Curious 🤔

[pure token]

Indeed

[coral cobalt]

Does it look like this for you? Including these numbers?

[pure token]

Yes. when i change the size to 1

[coral cobalt]

I am not 100% sure... But perhaps.. (somebody back me up) you need a tiny bit more SOL to be in the clear. It could be you actually need 0.3 SOL 🤔

Not to spend, but to own

[pure token]

Except to the left of Buy Now mine says None Owned.

[coral cobalt]

Correct, my wallet was not connected 🙂

[pure token]

Ahh ok. But the transaction fee is like .0001

[coral cobalt]

True.. And I am also not really sure about this. But I kind of have no other ideas at this point 🤔

[pure token]

That's cool. Maybe i'll try the other ship. Thanks anyway mate.

[coral cobalt]

You are sure you have USDC and not USDT right? 😉

[pure token]

I do indeed.

Thanks @coral cobalt

[coral cobalt]

Another ship won't give different results I expect. Please check back here later, perhaps someone has a more intelligent idea as to what is the issue here 🤔

[coral cobalt]

Welcome, and sorry I could not solve it for you

[pure token]

Actually. No for some reason i have USDT. I swear i swapped it for USDC

I think you just did solve it. haha

[coral cobalt]

😅

Lol, ok that would be great 😛

[pure token]

Trouble is, now i can't swap it back to usdc in the wallet. Im going to have to send it back out am i? Or do you know a way.

[coral cobalt]

You can swap USDT to USDC in Phantom I expect. Might be slightly cheaper doing it via FTX, but not sure

Up to you to check 😉

[pure token]

Its ok. I swapped it back to Sol and now ill just swap it back to the correct stable coin. 🤦‍♂️

[coral cobalt]

Sounds good!

[pure token]

Haha. It did in theory. Except the swaps have all gone through. I now have Sol and USDC and it still gives me that error. 😠

Ill keep persisting.

Progress. The buy order went through.

[coral cobalt]

Aha! Good to hear!

[pure token]

I am now the proud owner of an Opal Jet. Hell Yeah!

@coral cobalt Legend Mate. Appreciate your patience. This game rocks and it's not even started yet.

[coral cobalt]

Happy to hear mate! Congrats! 🥳

[glass sentinel]

hello! any support?

[silver fox]

Hello yes what's your issue ?

[glass sentinel]

we have our guild in guild-recruit! I want to edit our writing in Spanish, is it possible?

[silver fox]

yes i guess you need to ask Santi for that 🙂

[glass sentinel]

I wrote to him, a few days ago but he does not answer me

[silver fox]

he will answer you, I'm sure 🙂

[glass sentinel]

thanx!!!!!

[coral cobalt]

Please do and submit a ticket in #ticket 🙂👍🏻

[olive flame]

Here?

[silver fox]

yes

[olive flame]

Sure

No inventory yet

[silver fox]

so https://play.staratlas.com/market/3ySaxSspDCsEM53zRTfpyr9s9yfq9yNpZFXSEbvbadLf did you see something here under "buy now" ?

[olive flame]

Wait

I will check

Only “TRADE”

[silver fox]

ok look into step.finance if you see an open order or something to settle

step.finance is a great dashboard for your wallet

[olive flame]

JUST CONNECTED

Nft gallery nothing

[silver fox]

and in the main page you see nothing ?

[olive flame]

Open order says cancel?

[silver fox]

yes you can cancel it after you need to settle your USDC

[olive flame]

Open order means I still don’t buy it, right?

[silver fox]

exactly you are waiting for someone to sell you a ship

[olive flame]

Understand that. Thanks

[silver fox]

you need to bid on the lowest ASK price if you want to buy immediately

[olive flame]

I just cancel the order,but no USDC refunded?

[silver fox]

you need to settle it

[olive flame]

In the market place or where to settle?

[silver fox]

you can claim it in your inventory in the marketplace or settle it in step.finance

[olive flame]

Yes

Money refunded

[silver fox]

now you need to bid on the lowest ASK price if you want to buy immediately

[gilded agate]

glad you guys were able to work this out. thanks @silver fox

[olive flame]

thanks

I will try it again tomorrow

[gilded agate]

when you do...remember this...

[true cargo]

am i missing something how come i cant send pm's to other members in this server. Did i miss a screening step?

[silver fox]

if you have checked the option to disable receiving messages from members of the same server in the discord settings you can't send any either

[true cargo]

ah crap ok thanks

[west hollow]

Hello, I want to send USDC from an australian exchange called coinspot (which supports both Sol and USDC) to my phantom wallet. However i heard that the usdc needs to be spl usdc, would my USDC be spl usdc?

[low estuary]

what this "ask size" means?

[silver fox]

look at this picture it explains quite well thank you @gilded agate #🤝┃community-support message

[gilded agate]

size is the size of your order...quantity.

[low estuary]

hmm okay, i think i understand now, thank you both

[undone kindle]

Hello! I'm trying to purchase the opal jet. I have enough USDC and SOL (for transaction fee). The purchase keeps failing and I don't know why. Any thoughts?

[brazen sluice]

Can you try doing a hard refresh?

CTRL + F5

[undone kindle]

Yes I did. I cleared my cookie as well.

[silver fox]

Hello ! do you use ledger or a vpn ?

[bleak ore]

Hi guys I have been trying to buy spaceship on the marketplace. money has been deducted but no spaceship in my wallet.

Is anyone supporting here?

[bleak ore]

Hi, I have purchased one the money has been deducted but no spaceship in my wallet

Ok, I have found it, it has to be claimed.

[keen dune]

after purchasing my ship, why doesnt it appear in my inventory??

do I need to cancel?

[steep tartan]

If you want to buy right now, cancel, claim USDC back in Inventory, and submit a buy with price 20. If you want to wait and see if somebody will sell you at 19.71, then do that

[delicate vigil]

i had a buy order in place and canceled it, when i canceled it order my funds were never returned. is there a way to get my usdc back

[wanton atlas]

yes, follow this instructions

If you bought, sold an NFT or cancelled an order and you don't see the USDC or the NFT in your wallet, please read below

You will probably need to follow these “How To Claim Manually” instructions: https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic
You can also check on https://app.step.finance/#/dashboard for unclaimed assets.

[delicate vigil]

i checked step and cant even see the transaction's made on the staratlas market

[wanton atlas]

Have you tried to claim it manually?

[delicate vigil]

yeah i just get an error

[wanton atlas]

what type of error?

[pseudo notch]

Hello, I did the instructions but my ship is not showing up ):, is safe if i put Cancel and try to buy again?

[silver fox]

You have an open order if you want to buy your ship now you can cancel it and claim your USDC.

[pseudo notch]

Sorry, the buy is not instant (?)

[silver fox]

it is if you fill the lowest ASK price, you had to bid a little below, so it opened an order

and you wait for someone to sell you a ship at that price

so I advise you to cancel your order, claim your USDC and bid the lowest ASK price, and you will only have to claim your ship

[pseudo notch]

Ohhh, okay okay, thanks!!! i get it now:D

[delicate vigil]

open orders account is undefined

[silver fox]

i found this on reddit if it can help you : https://www.reddit.com/r/solana/comments/m3rigz/open_orders_account_is_undefined_any_solutions/

[keen isle]

just swap 0.1 usdc to sol and keep them in your wallet as gas fee, then u'll be good to go

[alpine atlas]

Hi--Did you manage to figure this out? I was trying to move all my SA NFTs into a new wallet and ran into the same issue. Can't move poster 1...

[silver fox]

From which wallet are you trying to transfer your NFT and to which wallet?

[delicate vigil]

it wont allow me to settle it at all

[silver fox]

and the reddit article didn't help you ?

[raw swallow]

Not yet, have a ticket open at the moment

[paper whale]

any new zealanders/kiwis here?

[wanton atlas]

ask in #👽┃general , there you have more possibilities to find one!

[short spruce]

Hi. All! When I click 'connect' next to phantom to connect my wallet, all it does is open the phantom website. It doesn't prompt phantom in my browser to open and connect. Any ideas?

[fossil steeple]

When will nfts removed from the market be back. What I don't understand is that I got 21 faction passport 1 pilot licenses. Ok, a drop was given for the pilot's license. But I bought 21 faction passports for $100 because I thought the price would go up when the faction selections came in. Now they all exploded and we can't get any information on when they will come back.

[wanton atlas]

hmmm I have tried now and I could

[silver fox]

Hi you need to click on your phantom extension

if it's like that

[short spruce]

Solved. It was an adblocker and ghostery stopping it

i paused both and it connected

[wanton atlas]

cool!

[short spruce]

thanks for jumping in to help tho!!

[alpine atlas]

Trying to do a transfer within Phantom... but I get this:

[alpine atlas]

Thanks for replying--Please let us know when they figure out what's going on!

[somber sonnet]

Hi I want to invest in the project wich one is the current coin for start atlas

$Atlas or $Polis?

[wanton atlas]

both!

here you have an explanation

Star Atlas operates a dual token economy, with the two crypto-native assets being ATLAS and POLIS.

ATLAS is the transactional currency of the game. Effectively the in-game gold, and the lubricant of the digital economy. It is used for virtually every transaction within the Metaverse, and will also be one of the primary financial reward mechanisms for gamers.

POLIS is a dual-purposed governance token. Within the game, POLIS provides the holder with strategic benefits of political domination. Controlling a region of space opens up mechanics of taxation of other players, and the ability to define rules, laws, fines and fees within the micro-metropolis. Externally, POLIS provides holders with true governance rights over long-term development decision making. Opening up the potential for pure decentralization of game development in the years to follow. The governance token, POLIS, will also play a pivotal role in the decentralized corporations. We anticipate these micro-metropolises to be largely guided by voting abilities of the underlying players. The extent to which a guild wants to utilize that functionality in their decision making is subjective, but the tools are present.

[shut gust]

How do I connect my wallet I'm having a bit of trouble

[ashen python]

Was able to add my wallet, but I can't join the ONI faction. It's not able to simulate a transaction on the Mainnet.

[shut gust]

when I click connect wallet it just brings me to the wallets home page and doesn't let me connect it

nvm It finally worked lmao

[brazen sluice]

Try using another browser

[silver fox]

ok sorry i can't help try open a #ticket

[west hollow]

any reason why this happens?

i have 22 USDC and 0.04 sol

[paper whale]

On raydium; what does "pool not found" mean? Can you not trade sol for polis/atlas? DO we need to change it to something else first?

[silver fox]

maybe try restard your browser and clear cache and cookie

[silver fox]

hey there is no pool for liquidity polis/atlas so you can't trade them like this

there is pool for polis/ray and polis/usdc and same for atlas

[paper whale]

ok so change to either of them. more pools will come with time I guess

cheers 🙂

[silver fox]

so if you want to swap polis for atlas, POLIS--->USDC--->ATLAS or POLIS--->RAY--->ATLAS

[silver fox]

probably yes

[west hollow]

thank you, for some reason clicking the serum link redirects me to raydium and I don't know how to claim my ship

[silver fox]

the serum site is not accessible for the moment we are waiting for a big update

look at this doc for settle manually and add market in raydium : https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic

[west hollow]

i can see this but when i click claim and approve transaction it stays greyed like this

[silver fox]

and you can also use step.finance

[silver fox]

you have sol in your wallet ?

[west hollow]

yep i have 0.02 sol now

oh wow

no worries it appeared 🙂

thank you @silver fox

[lethal shell]

I'm trying to buy a ship but I keep getting errors, even tried using staratlas.exchange

got plenty of everything and browser was cleared

and will it say this all the time?

[silver fox]

You have more than 0,03 sol and enough USDC ?

[lethal shell]

wait 0.03 SOL? is that the gas fee or does it just need to be there to make sure theres enough for gas?

[silver fox]

gas fee for trade ship is around 0,0234 sol

[lethal shell]

wow you guessed how much I have, that is an incredibly high fee

[silver fox]

for trade it's a bit high, but nothing compared to ETH

[silver fox]

did you succeed in your transaction?

[lethal shell]

I thought solana was supposed to have the lowest fees

ill need to think about buying now

[silver fox]

all other fees except for the trade are about 0.00152 sol

[lethal shell]

ah, any reason why trading is this high compared to the 0.00152 SOL?

[silver fox]

I'm not the best person to answer, I don't know exactly how it works, but it seems to be because of the opening of a trade "account" for the transaction

[lethal shell]

and this needs to be done each time you want to trade?

[silver fox]

yes but I think they give you back the majority of the fees at the end of the transaction, at your next transaction look and tell me please

I have the impression that you need +0.0234sol to make a trade, to open the trade account but at the end of the trade this account is closed and you get most of your sol back

[lethal shell]

yea I just need to convert my USDC back to SOL and wait for it to go up so I had enough

[silver fox]

ok

[lethal shell]

also did you mean dollars and not SOL? so $0.03?

[silver fox]

it's even cheaper than I thought ^^

[lethal shell]

figured bc that would have been wild

even then, I did still have more than enough for fees and it didnt work

[silver fox]

more than 0,0234 sol ?

when I can't buy on the marketplace or raydium I use https://dex.bonfida.org/ it works all the time there

this doc for help you to add market id of your ship : https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic

[lethal shell]

thanks ill try that

also, every time a transaction fails I still lose 0.00001 SOL which is dumb

which would be the network fee

[tranquil sinew]

I created a profile and not all ships are taken into the total net worth calculation, is this a bug or does it take time for the profile to get updated?

[silver fox]

it happens that some ship appear at 0 or are not taken in the total net worth, they will be later nothing to worry about 🙂 but you can open a ticket #ticket to prevent the mod

[tranquil sinew]

thank you

[timber isle]

hello, same here, My account on ledger do not ask for sign confirmation on the hardware, so I cannot change the the avatar neither add a badge. It works for all other transaction ( Buy on the market )

[lone wraith]

Tell me, do I need to buy a badge for the upcoming game or will the ship be enough?

[native hinge]

no, the ships is enough

[lone wraith]

thanks

[edgy root]

Will we have gamepad support on PC? for those with special needs?

[modest pawn]

Hi everyone, I'm new to the game. I'm trying to connect my wallet and choose a faction, but I'm facing an error that doesn't let me go forward. Some advice?

[sullen sorrel]

Do you have enough SOL in your wallet?

[modest pawn]

How much is necessary? Because I only created my wallet

[swift python]

I have the same problem

[wanton atlas]

at least 0,03 to select the faction, but for almost every transaction you need Sol for fees

[modest pawn]

Thanks, I'll read more about later

[wanton atlas]

👌

[half kite]

Guys... any help here would be great

I connected my wallet, chose a faction, loaded 155 USDC into my wallet and purchased a ship for 145 USDC. The 155 USDc was enough to buy the ship - and the transaction has processed (happy to share ledger) ... but now i can't find the ship.

[steep tartan]

Check Inventory section on the website and click Claim if you see an asset there

[half kite]

@steep tartan that's the issue... no items in inventory

I hit refresh but no luck

[steep tartan]

Check the trade page to see if maybe you have an open order

[half kite]

my wallet is connected and the transaction was approved and money sent

No.. no open order. None owned.

[half kite]

but thank you for helping... what should i try next??

very weird..

[steep tartan]

Looks like you put a buy order at 143.01. There are no ships for sale at that price - only 2 bids. Lowest offer is 144.68. So you trade did not execute right away and the order is still on the market.

Go to the market page and you should see an order on the right with a Cancel button on it. You may need to zoom out a bit

That's under the section for trade entry

After you click Cancel, go to Inventory, wait a bit and USDC will appear that you can claim back. After that submit an order with price 145 and it will be executed right away, and then you will be able to claim ship in Inventory

[half kite]

WOW thank you so much!

@steep tartan thank you so much! I'll try it now.

last question just cause you're so helpful 🙂 What exchange can i buy ATLAS or POLIS today? I"m in the US so binance isn't an option.

[steep tartan]

Haha. Binance doesn't have them either. Okcoin I remember made a listing. Alternatively can get SOL, for example, from Coinbase, move to your Solana wallet, convert into USDC, and buy on Raydium.io

[light crane]

I am having a hard time connecting my wallet to get started

[steep tartan]

!wiki getting started

[brisk veldt]

https://staratlaswiki.org/wiki/Guide:Getting_started

Star Atlas Wiki

Guide\:Getting started

Welcome Atlassian (a nickname given by the team to all Star Atlas enthusiasts)! No doubt you have many questions as perhaps you just found out about this game, want to know everything there is to know, but have no idea where to start.
You managed to solve one problem already though: You found the place to start 😉

[half kite]

@steep tartan there we go 🙂 Raydium. thank you. Big believer in this project and im' very excited to be jumping in and making an investment.

[lone wraith]

where can i see the roadmap?

[sullen sorrel]

Hello, here you find everything
https://staratlas.com/white-paper.pdf

[half kite]

@steep tartan ugh i'm sorry. I"m being a pain in the ass. I went through the page... and can't find that order page to cancel and re-offer. I did successfully buy a smaller ship.... but i wanted the bigger one LOL.

[sullen sorrel]

https://tenor.com/view/star-atlas-gif-22185725

[half kite]

Just not seeing the cancel buttong

Guess i lost you thanks anyway...

[steep tartan]

Go to https://play.staratlas.com/market/3ySaxSspDCsEM53zRTfpyr9s9yfq9yNpZFXSEbvbadLf
Click TRADE on the right

[half kite]

ok did that.

[steep tartan]

On the dex page, on the right under the trade entry there should be an order. You may need to click refresh button

If you don't see the section you will need to zoom out

Oh, and your wallet needs to be connected

[half kite]

yes wallet connected lol.. .I get that i'm coming off as a moron... i am really sorry. but yes wallet connected.

[steep tartan]

Not at all, just want to cover all possible issues

[half kite]

I GOT IT!!

omg thanks!

[lone wraith]

thanks

[half kite]

All done thank you!!

[bleak ore]

where can we submit suggestions for development?

[wanton atlas]

here if you want, or pm me

[crimson sphinx]

When I try to pick a faction, the transaction fails every time... wallet is connected already. What am I doing wrong? 😦

[wanton atlas]

do you have enough Sol for fees?

[crimson sphinx]

Lol thank you takes off noob hat

[cyan laurel]

Wow!! Seams that instead of making things simple they are really getting things complicated. Can't understand anything here. Came only to see hoy to connect wallet and still nothing

[wanton atlas]

https://tenor.com/view/running-hug-embrace-i-miss-you-good-to-see-you-again-gif-15965620

[wanton atlas]

what happened with your wallet?

[wintry vessel]

Hello, I have just transferred all my assets from sollet.io to my ledger nano x (connected via phantom). on the sollet.io I had made a faction selection before. But now after the transfer I get failure message when trying to make faction selection... any idea why? I have enough SOL on the wallet. Any suggestions what to do?

[wanton atlas]

Hi! there have been some bugs regarding ledger, phantom and star atlas. The team is working on, to solve them as quickly as possible

[wintry vessel]

I suppose the the dm I received is not Star Atlas Support and a scam? @wanton atlas

[wanton atlas]

Scam!!!!

[wintry vessel]

indeed

[wanton atlas]

👌

[sullen sorrel]

How to connect Atlas to a wallet created in Crypto.com

Help me please

Is that possible?

[brazen sluice]

Hmmm the supported wallet are listen on play.staratlas.com

@silver grove do u have at least 0.03 sol for fees?

[silver grove]

yes, have 0,08 actually

[stiff blade]

That's an Ethereum site. Download Phantom and create a Solana wallet. Use FTX.us/com to fund it with USDC/SOL tokens.

[trim yacht]

any tips on how to make it work with euros?

would i have to go through an exchange to buy crypto with fiat, and then send the SOL to my phantom wallet and then choose faction and such?

[stiff blade]

you want some SOL and some spl-token version of USDC.

at least one SOL for tx costs and spl-USDC or you can use Raydium/Serum dex to swap for what you want.

FTX .com is probably your best bet, Binance has given me trouble, IDK any other SOL friendly exchanges. Sollet.io may let you swap USDC erc20 to SPL, but I've never done it.

[trim yacht]

binance played me twice too xD

nice thank you @stiff blade

i'll start the process and if i encounter any difficulties i'll ask you for help again

if its ok 😄

[lethal shell]

what's the fee for a swap within the phantom wallet? it says $0.00151 and I have $1 in SOL but it fails saying I don't have enough SOL

[silver grove]

still having problem on transaction aproval on phantom wallet

0,1 SOL funds

[calm sail]

What kind of error does it tell you?

[silver grove]

1 sec

"something went wrong, transaction failure"

on transaction estimated balance changes says :transaction may fail to confirm

[calm sail]

Hmm strange

that error is when you don't have SOL

But what you have is enough

[tough rapids]

Are you using USDC not USDT? Chrome? a VPN?

[lethal shell]

is it possible to buy more SOL with say USDC if you only have $1 of SOL?

[silver fox]

i'm not sure if it's enough

maybe send a little more sol in your wallet

[lethal shell]

yea thats the problem, if something happens and you run out of SOL, you need a min of 0.21 SOL for it to be moved to the wallet which is too much

[silver fox]

if you want to add sol from another wallet or exchange you don't need sol in your wallet

[lethal shell]

that I know

[silver fox]

and minimum for trade si 0,03 not 0,21

[lethal shell]

0.21 on the exchange side

[silver fox]

I thought the minimum transaction on binance was 10$ worth of sol

[lethal shell]

damn I wish

[silver fox]

are you blocked because of that or was it just a question?

[lethal shell]

blocked?

I just have $1 of SOL left so I need to grab more from binance

even tho I have over $100 USDC already in my wallet

[silver fox]

yes but you can send it back to binance afterwards

[lethal shell]

true

[silver fox]

I wanted to know if you had money on binance to send to your wallet, otherwise I would have sent you some money to pay the fees and you would have sent me back the sol

[lethal shell]

dw I can manage it

[wintry vessel]

Hi, just to make sure: the Star Atlas team is aware that we can't choose (failure message) a faction when working with the ledger wallet (nano x) ? And they are working on a solution? Thx

[silver fox]

yes they work on it

[tribal moat]

you can't use that

[sullen sorrel]

Thanks

Thanks @tribal moat

[still pewter]

I picked a faction but can't figure out how to join the game?

[silver fox]

the mini game is not yet released it is planned for the end of october and beginning of november

you can learn more about it in the wiki 👇🙂

!wiki getting started

[brisk veldt]

https://staratlaswiki.org/wiki/Guide:Getting_started

Star Atlas Wiki

Guide\:Getting started

Welcome Atlassian (a nickname given by the team to all Star Atlas enthusiasts)! No doubt you have many questions as perhaps you just found out about this game, want to know everything there is to know, but have no idea where to start.
You managed to solve one problem already though: You found the place to start 😉

[still pewter]

👍

[timid sorrel]

I can't enter to the game.. when i choose the faction, I get a message of "Enlistment Processing", but it never ends.. Any one knows what happen?

[silver fox]

hello do you have more than 0,01 sol, and you try also rester your browser clear cache and cookie

[timid sorrel]

Perfect done! Thankyou

[prisma brook]

Hello, I would like to ask... Is it possible to connect wallet as Uphold?

[silver fox]

Hi, you can only connect solana wallet to the marketplace

[silver fox]

supported wallet :

[dreamy edge]

Are there any bots out there for phantom wallet connection/verification on discord? Looking to display our guild's current inventory by linking with phantom. Thanks for any help.

[silver fox]

it seems to me that the grape protocol does something like this

[silver fox]

@astral zephyr here 🙂

[astral zephyr]

Yes thanks

@silver fox

[silver fox]

so yes you have an open order

this mean you are waiting for someone sell you a ship

if you want one now, cancel your ordre then settle your USDC

[astral zephyr]

Oh i thought i bought it directly

[silver fox]

for this you need to bid little more

you need to fill the lowest ASK price

[astral zephyr]

oh okay thanks a lot

[sullen sorrel]

hello i got a scam warning from the bot, but i didn't do anything, i was just talking, i would like to know what happened

from bot

[silver fox]

I'm not sure I understand 😅

[silver fox]

where did you get this scam warning ?

[sullen sorrel]

a bot, say that, suddelly

If you receive a DM from "Star Atlas" it is a scam!

Do not open any Star Atlas related link that you receive in your DMs, don’t connect your wallet and don’t give anyone your private keys!

Please be super careful and always double or triple check!
We will NEVER DM you first

[silver fox]

it's a prevention message

[sullen sorrel]

yep

[silver fox]

to tell people to be careful and that nobody from the team will send them a DM, it is not addressed to you directly

[sullen sorrel]

but, Is for something that a say ?

[sullen sorrel]

ok... my faut

thanks

[tribal moat]

Hi Everyone, there was an issue on ticket opening in last days, has been fixed. You can proceed now again 🙂

[ember lily]

Hi, just want to ask assistance in setting and starting my account in the game

[wanton atlas]

what happened?

[timid sorrel]

Hello, i have a problem: i put a ship for sale but now i dont know how to get it back.. I didnt sold it yet because i didnt get the money

[rancid path]

Oh @timid sorrel clear cache

And reconnect @timid sorrel

[timid sorrel]

How i do it?

[silver fox]

hello you need to claim your USDC if you sold it

look into step.finance it will be easier is a great dashboard for your wallet

[iron blade]

yo

[silver fox]

so you have more than 0,03 sol and enough USDC and already restart and clear cache ?

maybe you use a VPN or Ledger ?

[iron blade]

yep did a hard cache reset on chrome

using phantom

maybe i'll check

also dose this all check out

[silver fox]

you have enough USDC ?

[iron blade]

yep

[silver fox]

and more than 0,03 sol not wsol ?

[iron blade]

say a ship costs $300 , I have $315 usdc that should cover it

yeah have $100usd worth of sol

oh I know

I have USDT not USDC

I am a dumb dumb

[silver fox]

ahaha

@dull locust did you solve your issue ?

[dull locust]

yep thanks @silver fox

[iron blade]

he might also be a dumb dumb and have USDT

[dull locust]

Exactly hahaha

[iron blade]

lol well @silver fox remeber to add that one to the checklist when solving support issues

thanks for the help

got my ship thanks , yeah easy mistake to make as phantom wallet on the swap auto puts in USDT over USDC

[wanton atlas]

can happen mate! have a good day

[dreamy edge]

Thanks @silver fox. I looked into Grape but it's more of just a way of giving access to certain channels based on the contents of your phantom wallet. Helpful but doesn't extract the inventory from wallets. Will likely just look into coding something instead.

[fringe vapor]

when can I find my poster... wrapped worm hole token

[steep tartan]

Would recommend to start a ticket in #ticket

[shut gust]

How does this game operate, like how do I get started

[tough rapids]

The upcoming mini game will be a very simple click to play/stake ships. You will just need a ship

Additions to the mini game will be added as developed

Also while the full UE5 game is being developed 😉

[alpine barn]

Hey guys - if I buy/sell a ship but the ship or USDC is not in my wallet after, what was the manual step and process to get it?

[silver fox]

Het you need to claim it in your inventory if you see nothing probably you have an open order, look into step.finance

[keen folio]

Hello there,
Do you know how much the structural products will be sold for? It is sold at very exorbitant prices on the Raydium exchange, to people who have address information. I don't want to buy it now and regret it after 76 days, please understand me 🙂
Thanks.
Best regards.

[silver fox]

Hi we don't have exact prices yet but the lvl 1 structures should be affordable

around $20 probably

yes indeed they sell very expensive, this supply comes only from the poster holder it is more interesting at this stage to wait for the official sale in late December 🙂

[keen folio]

Thank you so much @silver fox , you saved me from getting ripped off 🙂

[silver fox]

you did it on your own by looking for information 😉

[limpid oak]

Does this game really need to pay to play? Or is it free to play?
Im rooting for this game kinda sucks that I am still a student and cant afford it lol😂

[silver fox]

it's kind of pay-to play-to earn ^^

but the cheapest ship is 20$ which is pretty reasonable

[inland nest]

Hello - anyone knows how to connect solflare wallet ? I got it connected already in another browser but wanted to connect same address on another computer however if I try to import by mnemonic it gives me sort of new set of addresses...

[tacit pasture]

i have purchased two ships and neither one have appeared in my inventory can anyone help me please ?

[silver fox]

hey can't help you sorry maybe ask in solflare wallet or try open #ticket

[inland nest]

Ok - thanks 🙂

[sullen sorrel]

good evening,
I need help please
I have bought two ships and a insignia and it does not appear in my inventory, but if the usdc is charged from my wallet, is it normal ?.

[rancid path]

Yeah normal @sullen sorrel

[sullen sorrel]

And when will it appear in the inventory and when will I be able to play, how long does it take?

[tough rapids]

It will appear in a few minutes. If it doesn't, your bid may still be open which you can check for on the same page you placed the order

[sullen sorrel]

ok thanks, where can I check if it is still open, can I cancel the offer ?.

@wraith shale

[radiant shuttle]

This may be an obvious question, but I am new want to be sure before I lay out a few grand. The Ask Size and Buy Size refer to how many ships, correct? Like it is a quantity column. The market looks like it is set up as an exchange where we can make an offer. Is the offer automatically triggered upon acceptance of the seller, or is there an option to counter an offer?

[tough rapids]

Yes Size is number of ships at that price. You can't make offers on orders but placing your order is your "offer". Your bid will remain open until someone fills it at that price or you cancel

[radiant shuttle]

Thanks,

[tough rapids]

@topaz niche What errors are you having? Are you trying to buy on marketplace?

[topaz niche]

I have sol in my phantom wallet and I have usdc on an exchange. When I try to load phantom wallet with usdc it says it is not compatible. I do have usdc on one of my phantom wallets just don't know how i did that. Thanks for your help

[tough rapids]

Ah, what exchange? Some exchanges don't let you withdraw SPL USDC, only erc20 USDC

[topaz niche]

coinbase

[tough rapids]

You could transfer in SOL instead then swap SOL for USDC on Raydium

[topaz niche]

I was hoping not to incur unnecessary fees.

[tough rapids]

Coinbase only supports erc20 USDC

[tough rapids]

That's one of the cheapest ways to get USDC. Buy SOL on CEX, transfer to your wallet, swap SOL for USDC on a DEX like Raydium

FTX allows for SPL USDC withdrawals. It would be the absolute cheapest afaik. ACH in cash, withdraw the cash as USDC to your wallet

[topaz niche]

is there a way to convert the erc20 usdc?

[topaz niche]

Ill check out FTX. I have account there too. It seems it took 4 days for ACH. Thanks again for your help.

[tough rapids]

FTX has a 10 day lock but it's my favorite

[tough rapids]

I'm not familiar with a easy process, sorry. I haven't messed with it. Maybe someone else can answer that

[radiant shuttle]

Does anyone know if we will be able to lease or rent out our assets if we are less interested in playing the game? Finding players that might wish to share in the rewards kinda thing?

[topaz niche]

I converted to SOL then swapped on radium. all good. it did cost $7.

[tough rapids]

Was that the Coinbase transfer fee?

[topaz niche]

yes. It would have been cheaper probably if I transferred to coinbase pro. I'm still learning. It took me about a month to figure out the fees on regular coinbase where outrageous.

[tough rapids]

Yeah I'm not a huge fan of Coinbase because of that. Can't really help the fees, just need to use a exchange that doesn't charge any

[topaz niche]

I just got involved in crypto in late July. I'm slowly moving stuff away from CB but I did stake some Eth which I don't think I can get off. I too like FTX but never have funds on there when I need them. CBpro is much better on fees and easy to get funded when needed.

Thanks again for your help. Just joined discord today and am feeling my way around.

[tough rapids]

Welcome mate 🤝

[west hollow]

hey guys, I have noticed the 'general' section (under discussion) of this discord disappears for me unless i search for it using the search bar, is this normal?

ok i guess this is a glitch because 'general' is back but 'gaming' is gone

oh nvm lol didn't realise the dropdown menu

[viscid raven]

You've probably been asked this a bunch of times, but when is this game going to release? I am very interested.

[silver fox]

when minigame 👇

[viscid raven]

Is there anywhere I can put in my info to be notified when it is going to be released?

[hollow rapids]

I'd love to make my first purchase of a pearce X5, I'm sure people covered this, but would it be most efficient to just swap SOL -> USDC within phantom?

Got it sorted and am a new owner of a Pearce X5!

[silver fox]

#📢┃announcements

[viral marsh]

Hello, I am new here, could you point to some wiki/page/video where I could read more on the advantages/disadvantages of each faction? Want to understand which to choose?

[silver fox]

Hello Aephia Industries make this for help people to make their choice : https://link.medium.com/KrvJ1FD96jb

[fair locust]

Is there any info how to setup a guild please? Thx

[olive flame]

Hi,anyone ever bought structure NFT on star Atlas exchange?

Those structures not available on the marketplace at the moment,could they be shown in the inventory section after purchase?

[empty heart]

Guys, is there a pdf document, like the one describing ships, but about structures?

[silver fox]

No there is not yet, we don't have many details about the structures yet

[sullen sorrel]

Is something wrong with the market? my orders won't go in

I think the market just eat my money, and Is not a claim issue

oh wait, there we go

but muy buy order isn't getting there, is it that I am not understanding what I am doing?

[pale flare]

Hey guys, how can i check my orders status?
placed 2 orders but don't know where can i find it.

[silver fox]

hey you can find it on the tab where you opened your order or on step.finance

[silver fox]

look into step.finance nice dashboard for your wallet

[echo lily]

Is there any instructions on how to buy from the marketplace using Phantom with a Ledger? Attempting to purchase Pearce X5 for current market price of $145 and I keep receiving "Error: Something went wrong TRANSACTION FAILED Please try again later". Currently have Phatom extension both on Brave and Edge Chromium and tried two different computers.

Phantom wallet tied directly to my Ledger Nano X with latest firmware and updated Solana app
Brave shield pop up blocker is disabled
Allow blind signing is enabled
I have rebooted the computer
I have over $500 worth of SOL, attempting to buy ship at $145
Connected directly to the Ledger and attempted to buy, but same results
No faction has been chosen yet

[sullen sorrel]

that actually happened to me, I can't remember why, I think in my cae it was the comissions, today I had problems to buy too

[echo lily]

hmm.. very interesting. Is that something adjustable like GWEI and gas limits in ETH?

[steep tartan]

The purchase is done with USDC, not SOL. SOL is used for transaction fees.

[echo lily]

This worked well once I transferred to a hot wallet and converted the SOL to USD with a little SOL left over for fees. Just can't get the swap feature to work with Ledger which seems to be a separate issue I need to dig into.

[echo lily]

Thank you so much for you help 🙂

[wheat trench]

I have staked Star Atlas on Solfarm, what are tuAtlas tokens and can I sell/swap them?

[rancid path]

Yeah @wheat trench you can swap and sell them

[pine helm]

Hello. How do I cancel an order that I placed? The order tab seems to be inactive.

[inland thistle]

Hi there! You can try at step finance dashboard if you cant settle it on ur inventory

[pine helm]

Hi, thank you for your help. I am quite new to this and I don't know what step finance is. I place an order below the market value as I did not know how the market works, do I think my transaction will be there until the price will drop or something. I did not figure it how this work yet.

[silver fox]

Hi step.finance is a dashboard for your wallet, it allows you to see your tokens, your nfts, your current orders and your tokens or nft to claim

[silver fox]

exactly if the price drops maybe someone will fill your purchase order

[pine helm]

Thank you, I will have a look, I use phantom.

[silver fox]

but if you want to buy directly, you have to fill the lowest ASK price

[pine helm]

But can I cancel it from the market place? or from the wallet?

[silver fox]

i can explain you how to cancel et try again if you want

[silver fox]

You can cancel your order in the marketplace or in step.finance

after canceling your order you will have to claim your USDC in your inventory on the Star Atlas marketplace or settle them on step.finance

[pine helm]

I can't find where my order is...should I go the the nft that I tried to purchase?

[silver fox]

look into step.finance

[inland thistle]

Maybe you can try the site
https://app.step.finance/
And connect your wallet

[cunning tusk]

Use step.finance

[silver fox]

on the main page of step you will see your open orders

[pine helm]

Ok, I will have a look. Thank you for your help 🙂

I solve it. My order was behind my window task bar so I could not see it. Managed to cancel it. Thx again for your time and help.

[silver fox]

What's your issue ?

[sullen sorrel]

hi i would like some help to connect my phantom wallet on the wallet connecting page of star atlas

[silver fox]

when you click connect what does it show you next?

[keen folio]

I know that Phantom wallet does not have a safari plugin.

[sullen sorrel]

im on brave

[silver fox]

did you install it ?

[sullen sorrel]

it is sending me on the phantom downloding page but i have one already

yep

[silver fox]

ok you need to click on your addon for refresh page

it's an issue with brave who block your addon or maybe adblock i'm not sure

[sullen sorrel]

lol im so noob 😆 thanks a lot @silver fox its workin'

[silver fox]

no it's not you don't worry many have the same problem, it took me a while to understand too 😅

[sullen sorrel]

😆

[keen folio]

Hi ,will the mining equipment that will be on sale after 74 days be used in the mini-game or can it be used in the Client game? Kind regards

[silver fox]

Hi this mechanic is the second one that will be integrated in the mini-game after the ship missions 🙂

[keen folio]

Ty so much @silver fox 🙂

[mystic knoll]

Hi, guys. Any idea what the recommended specs with be to play the client game?

[silver fox]

Hi, bro, too early to tell but if you want to know more you can look at the recommendations of Unreal Engine 5

[empty heart]

Guys, does anyone know what will be the situation with ships, meaning, I see an available number on the marketplace for each ship, but does that mean that this is the available number now and will be increased in the future? Or this will be the total number of ships for the specific model?

[mystic knoll]

Wow! Might need a massive upgrade to play this at max res.

[silver fox]

Hi, this is the total amount distributed and put on sale by Star Atlas, their supply is limited to this number, however there will be many more on sale and later it will be possible to build them, which will be if I understood correctly a generation 2 and will not come with the advantages of those, namely the modules and basic components as well as the crew member. However, everything is still evolving and nothing is written in stone. If i'm wrong please corrige me 🙂

[mystic knoll]

Specs I got for another game running Unreal Engine 5 ------- the minimum system requirements are an NVIDIA GTX 1080 or AMD RX Vega 64 graphics card or higher, with 8 GB of VRAM and 32 GB of system RAM. For 30 FPS, we recommend a 12-core CPU at 3.4 GHz, with an NVIDIA RTX 2080 or AMD Radeon 5700 XT graphics card or higher, and 64 GB of system RAM. 😬

[silver fox]

it will be necessary to make a choice a new F4 or a computer 🤣

[mystic knoll]

Yea, hopefully the minigame goes well enough to afford either by next year. 😆

[blissful spindle]

Have you disabled your direct messages so scammers cant target you?

[errant mulch]

hi any admin

[silver fox]

you can #ticket for this 🙂

[errant mulch]

Why can't my account see my ship?

[silver fox]

did you claim your ship in your inventory ?

[errant mulch]

yes but didnt see it

[silver fox]

maybe you have your USDC back ?

[errant mulch]

no i didnt sell it

[silver fox]

?

[silver fox]

look into step.finance if you see an open order or something to settle

[errant mulch]

No, I did not sell the spaceship

[keen nymph]

Can someone help me? I accidentally withdrew all SOL from my phantom wallet, now I cant swap or withdraw my USDT inside it without the minimum SOL tax. I ve tried to send some SOL from binance but the minimum withdrawal amount is so high for me, the taxes are big too.

[silver fox]

you withdraw from phantom to binance ?

[keen nymph]

yes, now my phantom doesnt have any SOL

only USDT

[silver fox]

minimum whitdraw on binance is 0,003 sol like 0,50$

[keen nymph]

yeah, but when i put my wallet address it changes

im gonna send a print

i have aprox 6$ of SOL to send but its not allowing

[silver fox]

and you only have this on binance ?

[keen nymph]

yes, and 10$ of usdt on phantom but its stucked due to the lack of SOL

[silver fox]

and you have nothing more in crypto elsewhere ?

[keen nymph]

unfortunately no

[silver fox]

and you can't make a deposit with CB on Binance ?

[keen nymph]

central bank?

[silver fox]

Credit Card sorry

[keen nymph]

ooh i can, but the minimum amount is so high for me 0,3 SOL like in the print

and this tax only appear when i copy my wallet

[silver fox]

yes but you can send your 0,3sol in phantom and then take back in binance

[silver fox]

feel free to DM me

[keen nymph]

yeah its a solution

do you know the minimum amount of SOL transfer from phantom to phantom?

[keen nymph]

ooh ok, at least i learned to never remove all SOL from phantom again hahahah

thanks for your attention

thanks @silver fox

[bold hollow]

I’m new here just starting the game ; which faction is best to choose? And may I also ask why?

[silver fox]

Hi welcome to the Star Atlas metaverse 🙂 maybe you should read this : https://medium.com/aephia-industries/star-atlas-player-registration-guide-ff8d3e201cb1

[burnt trout]

hello i keep gettin this error when i want to choose my fraction 'faction enlistment failed' what should i do?

faction*

[manic sinew]

I put a ship in sell, I would like change price, I cancel my sell and now I have a "unknow token" for my ship. What I have to do to have a NFT ship with my "unknow token" ?

[wanton atlas]

Do you have Sol for fees?

[sullen sorrel]

I sold my Pearce4 on Marketplace but reacevd no USDC....Sombody HELP please

[pulsar sleet]

why do i have to pay with usdc if this is a game based on Sol using sol wallets?

[inland thistle]

Hello, we use USDC SPL tokens for this game as of now for price stability.. Then SOL for fees

[white wadi]

Não consigo comprar itens

I would like some help to buy the access, even if I am connected to my wallet, I cannot buy it.

[wanton atlas]

Do you have Sol for fees?

At least 0,03

[silver fox]

Hi you need to claim it in your inventory

https://play.staratlas.com/inventory

[white wadi]

johngregoryS#8139 this guy stole me!
He sent me this link saying it was from https://www.connectdapps.live/ support
Does anyone know how to get my money back?

[inland thistle]

I am sorry abt that but if it is a scam site no way we can recover that... Beware of DM's saying connect wallet and airdrops mostly it was a scam.. SA wont DM you.

[silver fox]

Please can you #🚨┃scam-report this will prevent other people from having the same problems

[neat fjord]

morning frens. has there been an update re wormhole? i have a bunch of posters over in OS that id like to move over and get assets so i can get ready to play.

[austere frost]

morning all, all new to this

what is the first thing I should be purchasing?

or what role?

[silver fox]

Hello and Welcome to the Star Atlas Metavers ! please check out this guide 👇

!wiki getting started

[brisk veldt]

https://staratlaswiki.org/wiki/Guide:Getting_started

Star Atlas Wiki

Guide\:Getting started

Welcome Atlassian (a nickname given by the team to all Star Atlas enthusiasts)! No doubt you have many questions as perhaps you just found out about this game, want to know everything there is to know, but have no idea where to start.
You managed to solve one problem already though: You found the place to start 😉

[silver fox]

Then the only thing you will really need to play in the first phase of the minigame is a ship, the first price is $20 for an Opaljet or a Pearce X4. For the roles, choose the one or those you want, depending on how you want to play in the future 🙂

[austere frost]

Hey, Can you change roles mid way or do you have to stick to the initial role chosen?

[silver fox]

no you can change when you want

[austere frost]

Cool, love the look of this so do we invest by purchasing the ship etc or is there another way also?

In addition can MetaMask be used or would you recommend a different wallet as I note the currency USDC

[silver fox]

You can only use Solana wallet for SA, I recommend Phantom it is by far the best

[silver fox]

don't forget to read this 🙂 👆

[bright copper]

Hey, Im trying to pick my class but it keeps failing and im getting this message in solflare "Failed to simulate transaction on Mainnet"

[wide tiger]

Hi do you have png images of the ships? we would like to make a poster for our alliance...

[wanton atlas]

In #849645670435520542 you have more images!

[wide tiger]

yea but are not png with transparent background

do you have any repositories?

[silver fox]

Hi do you have sol in your wallet ?

[wide tiger]

or blueprint...

[cold knot]

Any moderator around that can help me out, please?

[silver fox]

Hey if you want Mod help you can #ticket but maybe i can help ?

[cold knot]

Oh, thanks for the tip. Well: the guild which I'd like to join is asking us to link our wallets to through their website in order to "prove our commitment". Just wanted to be sure that's some sort of a "regular" and "safe" process

[silver fox]

I had misread sorry

Which guild is asking you this?

[silver fox]

feel free to DM me the name of the guild and the link to the site

[cold knot]

The Club is the name of the guild, and their link is : https://verify.staratlas.club/

[silver fox]

This is a known guild, there is no problem if this link comes from their Discord server

[cold knot]

Great Darwiin! Thanks a lot for your help 😄

[languid quartz]

hallo gibt es hier deutsche ?

[silver fox]

#883415248672014357

[languid quartz]

nice thanks 😆 👍

[clever whale]

Having trouble connecting my wallet any pointers? I'm trying on my phone if that makes a difference.

[glass ether]

Waiting, extreme patience....

[silver fox]

what's your issue ?

[silver fox]

most of Solana wallet aren't available on phone take care of scam

[clever whale]

I'm trying through the solflare website not the app and no I don't have any yet

[silver fox]

ok what's your issue when your try to connect ?

[clever whale]

Just takes me to the website and nothing after that

[silver fox]

click on your extension and then refresh

[clever whale]

Got it so I may only be able to do this through pc

[silver fox]

yes

[clever whale]

Okay thank you for the help I'll start when I get back home then!

Thanks @silver fox !!!!

[vocal steeple]

how can i connect phantom wallet in opera

[silver fox]

i think Phantom doesn't work with Opera

[sullen sorrel]

Hi, sorry to bother, but I have a problem when trying to buy a ship. I confirm the purchase in phantom (I have enough funds) but I keep getting the same error... anybody with the same experience?

[pliant loom]

Oi

[tough rapids]

Are you using Chrome? Have a VPN running?

[sullen sorrel]

Brave and no vpn now

[tough rapids]

Try Chrome and see if it works

[sullen sorrel]

Ok

[sullen sorrel]

same error

[tough rapids]

Hmm and you do have USDC, not USDT?

[sullen sorrel]

USDT

[tough rapids]

You need USDC 😉

[sullen sorrel]

such a small detail 😄

Thanks for you help! I will swap and see

[sullen sorrel]

same error using USDC....

now finally! @tough rapids thanks 🙂

[pliant loom]

😋

[tough rapids]

Congrats 🙂

[sullen sorrel]

J4J?

[steep spoke]

hello all may i ask how to buy some ships from marketplace. connected phantom wallet. i have sol, atlas, usdc, usdt everything is enough amount but when i try to buy even cheapest one i appreved transaction but it shows it fails.

[silver fox]

Hello try restart your browser and clear cache and cookie

[steep spoke]

i tried that thx but nothing happened

[silver fox]

you have more than 0.03 sol ?

[steep spoke]

i will try with new address i had some issue with old one needed to close that

almost loosing all my asset

[silver fox]

ok tell me if it works otherwise there is another solution

[silver fox]

and sorry for the question you have USDC not USDT ?

[steep spoke]

both i have

[scarlet ingot]

what was the name of the bot used to display the price of POLIS, ATLAS and SOL ?

I would like to add it to my own server

[trail root]

Hello people.
What faction will y'all recommend I join. I'm a bit confused here!

[inland thistle]

Hello @trail root maybe this could help:
https://link.medium.com/KrvJ1FD96jb

[inland thistle]

And if your cpnsidering joining a guild... Some of them have specific factions choices, some are not.. You can check out at #887754598184521731 and ask more questions if you have at #819350960077537310

[trail root]

Thanks very much!

Thanks @inland thistle

[inland thistle]

Welcome! Enjoy your joirney at the metaverse😁

[silver fox]

did you find a solution ?

[steep spoke]

yeap i solved thx

[dense harness]

so i hard refreshed to site still same problem, but isnt it strange that the transaction doesnt even try to take any usdc from mu wallet

[silver fox]

do you use a ledger or vpn ?

[dense harness]

no just normal phantom no vpn

[silver fox]

ok (if you have more than .03 sol and enough USDC) try follow this guide, for buy your item on raydium https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic

[dense harness]

ah perfect you use serum?

[silver fox]

i use https://dex.raydium.io/ or https://trade.dexlab.space/#/market/CWn74XJsh98zWVYWtzqn1dGuz96KFxb18pYQQfECuCzA

[dense harness]

perfect worked, thanks!

thanks @silver fox

[rugged marlin]

hey guys

i am unablle to buy ships

i have 30USDC and more than 0.3 sol but unable to buy the opal jet which is 20USDC

?

[silver fox]

ok try restart your browser and clear your cache and cookie

do you use a vpn or ledger ?

[rugged marlin]

no none

i did but i got someone trying to tell me to validate my wallet

is that legit ?

[silver fox]

nope in dm ?

DM is never legit

[rugged marlin]

understood

so what should i do now ?

[silver fox]

can you please #🚨┃scam-report him after we solve your problem 🙂

[silver fox]

follow this guide to buy your ship on raydium : https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic

[rugged marlin]

got it thanks but will the ship be stored in my wallet and when i connect it to the star atlas website ill see it in inventory ?

@silver fox

the tranction hasd happened but i am unable to view the ship

[silver fox]

you need to claim it in your inventory or look on step.finance for settle it

[rugged marlin]

i have settled it but the claim option isnt visible

[silver fox]

if you have settle it in step now you can see it on your inventory

[rugged marlin]

i am still unable too

[silver fox]

can you see it in your wallet ?

[rugged marlin]

no

what should i do now

[silver fox]

maybe you have settle back your USDC ?

[rugged marlin]

no no

[silver fox]

feel free to DM me your public adress i'll check for you

i see you have an open order

delete your adress it's ok

go in step.finance and cancel your open order, then settle your USDC

buy again and this time bid the lower ASK price

and add 0,25% for serum fee

[rugged marlin]

in the same open order place ?

[silver fox]

not sure i understand 😅

you see in step.finance you have an open order ?

[rugged marlin]

yeah i have settled the usdc how should i buy again with the lower ask proce

price*

[silver fox]

where you bought it just before

[rugged marlin]

what should i do there

[silver fox]

in price put 21$

[rugged marlin]

thats it ?

got it understood

[rugged marlin]

what is this logic what should i do if i buy another ship

[rugged marlin]

same thing there ? just a few USDC extra eh ?

thanks @silver fox major help mate

[silver fox]

you have to add 0,25% for market fee

[silver fox]

and in the order book you have to fill lowest price in red

price in red is people who are looking to sell in the column below are people who are looking to buy

[rugged marlin]

sorry i didnt understand

[silver fox]

you see the prices from above, is ASK price is people who are looking to sell ship @rugged marlin

[rugged marlin]

understood thanks mate

[rotund saffron]

Ayuda

Help

[silver fox]

Hi, what does the message tell you? english please, no hablo espanol 🙂

[supple temple]

Is anyone else having issues when trying to pick a faction?

[silver fox]

do you have sol in your wallet ?

you need at least 0,002

[supple temple]

I just saw I did the math wrong. I'm dumb. I got half that from a faucet and need to wait a nit for more

[supple temple]

unless someone wants to send me some

[rich salmon]

hi

i have a problem

i made an order for buying pearce x4 for 15 USDC but i cant see this order and i cant cancel it

[wanton atlas]

Hi! here you can check what happened with your transaction

https://app.step.finance/#/dashboard

[snow mulch]

Hola, por que no me deja comprar naves? me sale que hay un error que intente mas tarde.... lo vengo intentando todo el dia y no succede nada

Hello, why won't you let me buy ships? I get that there is an error that I try later ... I've been trying all day and nothing happens

[rancid crystal]

I tried to buy an Opal Jet but never receive the item, I waited for hours and still dint show up on my inventory, so I cancel the buy, and the button got stuck in "cancelling" and now is gone but i haven't receive my money back

[wanton atlas]

Do you have Sol for fees?

[steep tartan]

Need SOL for fees and USDC for the purchase

[steep tartan]

Check Inventory section of website. Should be able to claim USDC there. The reason why you didn't receive the ship is because you put a bid order at a price below anyone was selling it. Sell orders are on top of the screen, while buy orders are at the bottom.

[rancid crystal]

Thank you so much for the support, yes, the USDC was right there, and also thank you for explaining that to me

[lethal shell]

how can an exchange add a custom market for any SA asset if its not listed in markets.json in @ project-serum/serum?

[silver fox]

https://docs.google.com/document/u/0/d/1JPikPPKDjrAtFlGFaAC7sc28-5fHg3jbmk6Zo9TsiOE/mobilebasic

[lethal shell]

yea but I need to do it through an api since I want to keep track of prices myself and bonfida is limited to its own list of markets that dont include SA, even tho you can add SA stuff on their dex

im not going all out like staratlas.exchange has, but would be nice to know how they were able to get SA markets from serum