🤝┃community-support

[peak ocean]

No problem.. I m not in a hurry..
Take your time..

I Just get desesperate when my fleet stucks.... Heheh

And my fleets are running perfect... Thanks for that...

[peak ocean]

The solution was buy more ships before...
Hehe

[signal python]

How do we open the airdrop crew packs?

[proper quartz]

Can't claim it keeps failing

[signal python]

you need sol for fees

[proper quartz]

they already took the fees 4 times trying

[signal python]

if it failed, don't think so. you need at least 0.003 or 0.004 SOL
in order to create the rent account for the new asset

[proper quartz]

okay thanks! Lemme add some sol

[maiden ocean]

#ticket

[maiden ocean]

later tonight watch for the events

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[knotty robin]

Hi. I haven't messed around with Sage labs for ~6 months or so. I got my phantom wallet set up and connected, but it seems as though my ships are gone? I'm going to the port of entry and it says I cannot withdraw or deposit anything to starbase.

Just wondering if there were any updates that might have "relocated" my ships

Ticket?

[storm ferry]

hello there fam

kindly make sure you are using the same account you used 6 months ago and check other stations in case your ships are not in your CSS

[knotty robin]

Yes, I am using the same account. I'll check all the stations again.

[storm ferry]

thansk fam. what URL are you using?

[knotty robin]

https://based.staratlas.com/

[storm ferry]

oh that is the new Starbased URL

if you are using the old one, that is of a different URL

check if they are still here: https://labs.staratlas.com/

[knotty robin]

Yep

[storm ferry]

they might be on the old SAGE Labs

[knotty robin]

They are

[storm ferry]

you have to withdraw them from there

also, since they are in Labs, you might want to check your inventory

check if you got crew airdrops

[knotty robin]

I already claimed the packs I received

Hope I didn't miss out on any

[storm ferry]

oh nice to hear!

hope you get good crew rarities

[knotty robin]

Thank you.

I might submit feedback on updating the links on the primary site. They all lead to the new URL. No information on the update for returning players.

[proven plank]

I don't understand anything.
I burned 2 platinum cards, the site was suspended, the cards were burned.....and the team didn't show up..... so what should we do about it?

[soft shard]

anybody else got "unable to complete crew pack opening"?

[storm ferry]

try not choosing transfer to sage option

[storm ferry]

those will show up eventually

can you share the transaction number for that one?

[soft shard]

but then i'll have to manually transfer the crew to the css later?

[storm ferry]

unfortunately, yes.

so either wait for the option to transfer to SAGE to work

or open them now and transfer them manually later on

team is well-aware of the transfer to SAGE bug atm

but I don't have a definitive time for the fix

[soft shard]

thanks so yea in that case other than the curiousity therer's no good reason to hurry and open the packs i guess

[storm ferry]

tbh, yeah

unless you want to experience opening them

and seeing their rarity right off the bat 🙂

[soft shard]

it's clear to me that all of them will either be legendaries or anomalies

[storm ferry]

@limpid willow hey fam

can you take a screenshot of this page for me

[storm ferry]

can you share your wallet address fam?

[limpid willow]

This was this morning, after i unfold the first 5, then i managed to open the three on the right side (those are from the U5 event), lastly an hour ago i bought a silver pack, unfolded and also that is gone

[limpid willow]

Sure
3Vx9VSpRgEvwzeohJNSGnbdqTEn8BUzEmByya9hYEgb6

[storm ferry]

let me have a look

really interesting

[storm ferry]

have you done a hard refresh?

[limpid willow]

Yes, cleaning browsing data, even restarting the pc,

I've tried checking from pc and also from the phantom app on my mobile, same result

[storm ferry]

yeah, checking that you indeed have the packs

give me one last look

[storm ferry]

apologies fam but I will have to request if you can #ticket regarding this

I do see the packs added to your wallet

can you take a screenshot of the CREW tab in your inventory?

do a hard refresh first

[limpid willow]

I already created a ticket l, i think I'm on the queue. So i will wait.

[storm ferry]

copy that fam

apologies I wasn't much of a help

but I do hope it gets sorted out

but to be honest, I really believe it's one hard refresh away haha

[limpid willow]

Thanks 🙂 anyway i just tried

[storm ferry]

really weird.

thanks for your patience fam. it is very much appreciated

[proven plank]

2 crew members did not appear. How to act?

https://solscan.io/tx/5uDUaonjyxszTtDy1j2cgyr2z2DSg1LKLsirBuNTWyniv3eHHRdmW83ZKSb5nEmEsjz22RimtVdHNLCZ9YAvDXdM

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[solemn cedar]

Hi! Over time playing I have like 4 different "accounts" it let´s me choose from but only one is my real one. How can I delete those extra addresses that somehow were created? Thanks in advance

[silver fox]

Hi! you cannot delete an account at the moment

[high wharf]

Hey boss, I'm getting a rpc error when I try opening the packs. Error msg shows ironforge rpc link and 403 forbidden error

[soft shard]

i have a similar problem, but worse since both aaccounts have the same name somehow. would it be possible to also add the id shown next to the acc name then, to prevent mistakes?

i guess it's a question to the dev team though not sure how to get it through

[silver fox]

are you trying to send them directly on Sage?

[silver fox]

I'll pass your feedback to the team

[high wharf]

I was, is that not working?

[silver fox]

yes as soon as the Us team wakes up they'll activate the on-chain minting and you'll be able to transfer them to Sage

for the moment you can only open Crew if you do not send them to Sage

[high wharf]

Where they at...

[high wharf]

Appreciate the help

[placid patrol]

I opened 3 packages, only 2 appeared. What should I do?

[silver fox]

there's nothing you can do atm, it's a know issue and the team is working on it

[placid patrol]

Thanks for your attention friend.

[limpid willow]

Same here but i have 82 missing crew mates

[placid patrol]

Let's get to it, everything will be fine.

[placid patrol]

They went for a walk in space, they'll be back soon. lol

[silver fox]

you'll see them soon I don't have the exact ETA but should happen later today

[proven plank]

So we won't get them back?

[silver fox]

you'll be able to see your crew soon

[viral widget]

I just attempted my first pack opening but it's not going through, it remains on this screen, nothing happens. It looks like it's not even consuming the crew pack. Is that a known issue?

[silver fox]

If the problem persist please #ticket

[viral widget]

OK will do, thanks Darwin!

[proven plank]

here! It was exactly the same for me

Well, after that, the team just disappeared

[viral widget]

So, I actually made it work. I'm at work, and looks like it was triggering the firewall or something like that. I connected through my phone hotspot and it works fine now. Maybe check if it's triggering something on your firewall or antivirus. Will open the next ones from home 🙂

[fast gull]

I opened a 1 card pack earlier and got the "something is taking longer than expected" error, the pack isn't burned, now this pops up when i try to open again.

[proven plank]

After that, 2 platinum cards burned out. I don't see them anymore.

[silver fox]

hard refresh your browser (ctrl+F5) and try again

[silver fox]

it's a known issue the team is working on it
I don't have an ETA to share yet but it should be fixed later today

[fast gull]

still the same error, should wait for the fix i think?

[silver fox]

yes

[spring snow]

in Sage Labs, after choosing faction and entering a character name I hit "create character" button and then nothing happens.

[spring snow]

Sage Labs Starbased v3.0.130. already connected wallet.

[worthy merlin]

Do you have enough sol in your wallet?

[jaunty copper]

Last night I opened 3x silver packs and didnt get anything

My packs are now gone with no crew

[spring snow]

I do have some. Not sure what requirement is.

[worthy merlin]

I guarantee you its not gone. Please https://discord.com/channels/789226204980707409/895336048517849099

[worthy merlin]

Do you have more than 0.03?

[spring snow]

absolutely. and 1000's of ATLAS

[worthy merlin]

Probably best to https://discord.com/channels/789226204980707409/895336048517849099

[jaunty copper]

I did. Thank you

[soft shard]

Can we expect an official announcement once the sage deployment issue is fixed, or should we just keep trying?

[soft shard]

when opening the card packs, are we supposed to be able to see the card details (rarity, abilities...)?

Tapping "Inspect Card" just shows an endless loading spinner and i wonder if for now it's supposed to be like that

[void narwhal]

where can we see crew in based?

[calm sail]

@void narwhal

[calm sail]

Some users reported the same thing, the team is working on it

[soft shard]

and then shouldn't i also be able to se it in my css inventory?

[calm sail]

This update will be available soon

[elder stone]

ive had some CS1 staked and have added to the amount staked in the past with no issues. I just got a CS2 though and I don't see anywhere in manage stakes where/how to stake it

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[muted zinc]

Good night guys , how to get the pre-alpha access key to play in Epic Games?

[silver fox]

7KN77-V6SCA-KU5RL-LM8YN

[muted zinc]

🙏

[silver fox]

Hey Duyo feel free to #ticket

[elder stone]

thanks i did and the bot helped me see the correct tab to hit

[silver fox]

Awesome!

[civic ridge]

Hi team, could you please provide a game code? Thanks in advance!

[silver fox]

CU8GT-QT8DQ-4AJPB-WS2A3

[soft shard]

Don't mean to nag - just checking - this update is not yet online if i don't see the crew in the port of entry, right? just wana make sure since i dont see it

[worthy merlin]

not online yet, no

[meager matrix]

@silver fox can you give me permission to enter messages to create a ticket.

chatbox is locked for me

[maiden ocean]

thats weird i see your ticked from before but that one is closed what error message do you get?

#ticket

[lament hull]

Hi, can I know when will be transfer crews directly to sage will be working

[worthy merlin]

It works already. You just cant take a look at them within sage for now. Team is working on it

[lament hull]

When we are unpacking and sending crew to sage can we see status and all ,like when we do normally

[meager matrix]

i can open a ticket but could not write anything in the message box. It says i dont have permission

[worthy merlin]

Its buggy atm, didnt work for me

[maiden ocean]

ok @silver fox should be here in like 1 or 2 hours

[meager matrix]

down in the bottom

[maiden ocean]

whats the blocked thing?

you need to click an emoji there?

[meager matrix]

down at the bottom, i dont have permission to send messages in this channel, below ''blocked message'' thing.. i need permission

[maiden ocean]

no what happens if you show message?

not sure why that would be blocked

like somehow you blocked the bot or something

[meager matrix]

nothing really happens, just shows the message but down below is still locked

[worthy merlin]

Cant you close the ticket and he just makes a new one?

[maiden ocean]

what happens if you click the blue button?

[maiden ocean]

his old ticket is closed

[maiden ocean]

coz you cant type in that one click the blue button

nobody can type there

[meager matrix]

i'm of course not trying to write there.. if i click on the blue button, this happens.. i think i have an open ticket from before on the top right corner, that's why it's not permitting maybe, but i couldn't find a button to close that one, maybe you guys can do it and it may give permission

can you close my previous tickets and i'll try again

[maiden ocean]

does that pop up something?

also maybe click here

it should show under

[meager matrix]

when i click there, it pops us this

[maiden ocean]

mmh can try reopen the old ticket and tag you maybe that works

[maiden ocean]

do you see the old one now?

darwiin should come soon

[meager matrix]

yes i see the ticket now, how do i close it

[maiden ocean]

i do that there is actually 4 old tickets let me check

[meager matrix]

if you can close them all, maybe it'll work out

[maiden ocean]

yeah i tried

maybe now

[meager matrix]

yes you closed it but still nothing, and there's still the open ticket

maybe i should wait for @silver fox

thx for bearing with me

[maiden ocean]

man sorry no prob, i hate when things do not work hehe

yeah darwiin will know what to do 🙂

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[silver fox]

It should be fixed could you please try again

[fresh nebula]

The last 5 hours my crew pack has only been able to show 1, previous to this i was able to view the 160 cards !

Should I create a ticket?

[meager matrix]

hi, unfortunately no

still the same

[worthy merlin]

Some people report missing crew and cards. They are not lost, dont worry.
And yes, probably best to create a ticket https://discord.com/channels/789226204980707409/895336048517849099

[fresh nebula]

ok ill be happy to wait ! no problem.

I have faith that in due time you devs will work it out, as per usual!

[silver fox]

Finally fixed! Thanks @maiden ocean however I'm still not sure what was the issue

[maiden ocean]

yeah super weird

[maiden ocean]

its being worked on, you can check them all in your wallet now

[soft shard]

Any ETA on when we'd be able to see the crew in the port of entry?

[worthy merlin]

Not yet, it's high priority though

[soft shard]

oh noes! my workers have disappeared from the space station!

[soft shard]

lol now it says i have negative crew in one of the stations... guess they're woring to deploy new features

[storm ferry]

#👽┃general message

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[granite moon]

when can we add crew to the fleet, we can not play in sage rn

[maiden ocean]

nothing changed in sage

till the 20th everything stays the same

at the 20th there is a reset and crew gets separated

[granite moon]

All my crew were moved to the CSS yesterday, and I can't bring them aboard my fleet to transport them to nearby space stations. I'm stuck at the CSS.

[granite moon]

Will this situation where I'm stuck on CSS last until the 20th (4 days)?

[maiden ocean]

yes

[jagged knot]

any position open atm?

[maiden ocean]

https://staratlas.com/careers

[frail yoke]

Hi! Is the crew transfer function supposed to work? Cause I am clicking to transfer crew to CSS, i get the message that the crew was transfered but nothing happens (there are no crew addet to CSS, everything stage in my wallet despite the message that the crew was transfered)

[maiden ocean]

i have to test a bit, it was added over night dont have any info yet

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[signal python]

Transfer crew to CSS not working, it says is transferred but TX fails
Do the team at least test what they update? it's so frustrating

[worthy merlin]

Not working yet, we're aware

[meager briar]

Hola, no me aparece la Crew y Sage. Despues de abrir los sobres y marcar la opcion de transportar todos a SAGE, alli no aparecen. Tampoco aparecen los que se encuentran en la wallet para pasarlos a SAGE.

es normal? hace mas de 1 hora

[calm sail]

Hey fran! Sisi todavia hay algunos problemas entre la Crew y SAGE

El equipo sigue trabajando en eso

[meager briar]

sigo con el problema, sii

vale. sigo a la espera

[calm sail]

[tranquil cloak]

I’m having trouble connecting wallet in Star Atlas Marketplace. Was able to connect in Sage…

[hexed tree]

How long have you been experiencing this?

[tranquil cloak]

Since yesterday. None of the buttons for connecting wallets does anything

[hexed tree]

is your wallet is compatible with the Star Atlas Marketplace?

[tranquil cloak]

Yes, phantom

[hexed tree]

Web or Mobile?

[tranquil cloak]

Web

[worthy merlin]

Reminder: dont take DMs. We will never dm you first!

[hexed tree]

Clear your browser cache and cookies, then try reconnecting your wallet.

[tranquil cloak]

Ok, thanks. I’ll try

[worthy merlin]

If the issue persists feel free to https://discord.com/channels/789226204980707409/895336048517849099

[tranquil cloak]

That worked. Thanks!!

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[peak ocean]

What time of 18 august starbased stops? I m worried about my Craft..

[storm ferry]

no specific times yet

but the changes should come by the 20th

[peak ocean]

Thanks @sistine

[storm ferry]

also for reference:

[peak ocean]

This text means no problema with crafting during this period?

[storm ferry]

yes. not until the 20th

but I suggest preparing for it and give some buffer. maybe a day to move everything

so you are not rushing into things

[elder stone]

is scanning down/broken right now? anyone else having issues with it

ive failed at least 20 attempts with a roughly "20%" scan chance

idk if im the unluckiest person ever, or if there's an actual issue

well i submitted a ticket. literally just wasted food, transaction fees and 2 hours of my time on this

[storm ferry]

I already reported the issue to the team.

It seems starcomm is a bit buggy.

Give it some time for now and try again in a few. Unfortunately, if there's really an issue, we'll have to wait for the team to be back after the weekends.

[storm ferry]

Btw, have you tried turning atlas prime on and off?

[elder stone]

Yes

Works better with it off. With it on thx TX just loads forever and eventually says something went wrong

[storm ferry]

Thanks for checking. I already mentioned it to the team.

[sly storm]

What is the use of the crew at the current time at Sage?

[elder stone]

Nothing right this second. In 3 days you'll need your crew to craft or use ships.

[sly storm]

So why now is there an option to put passengers on the ship?

[visual pier]

Queue line to stage your crew

Or carry them to other missions

Prob

[storm ferry]

That's in preparation for what's coming on the 20th

[storm ferry]

Here's a great read for what are crews for.
https://aephia.com/star-atlas/crew-the-complete-guide/

[lament hull]

why never alone xp bot showing right xp for !xp3

[maiden ocean]

not sure will ask darwiin

or feel free to #ticket

[lament hull]

ok thanks man

[whole rock]

Any news about Atlas Prime?

[worthy merlin]

Not yet, sorry

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[peak ocean]

Zero inventory today ? Cant dock ships..!

[meager briar]

Se soluciono! no se a que hora ni como pero hoy ya me aparecio toda la crew en sage, aunque lo de sacarlas una a una espero que trabejen en ello, porque parece que es caro 🥺

[worthy merlin]

Thats weird.
Sage is having some hickups atm, but feel free to https://discord.com/channels/789226204980707409/895336048517849099
Might not get a fast response over the weekend though

[peak ocean]

Problem solved..
Seens about wi-fi range problem...
Sorry for that..

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lethal jetty]

Its been a while since I have opened my Star Atlas. I moved my fleet a long time ago to a starbase, mud faction. How can I find my staked ships, of fleet through a search? I visiiited the new Atlas on Epic used a ledger vs Phantom in the Original staking of faction fleet/ just can't locate my damn ships

[storm ferry]

If you played Sage before, try checking labs.staratlas.com

Your ships might still be in the old iteration of sage

Having said that, check your inventory as well in case you might have received crew pack drops

[olive river]

A lot of my crew don't show up om my edge browser now matter how many times I refresh or clear my cache. Does anyone else have this issue or know how to fix it?

[storm ferry]

are you looking in your inventory? or in SAGE?

can you kindly try using a different browser

[olive river]

I'm looking in the my crew card page. I specifically want to use edge or I wouldn't be complaining. I can't screenshot on chrome for some reason and I want to catalog my crew before sending them into starbased

There's apparently 1 crew member that doesn't show up on chrome either. My wallet says I have 264 but the crew page says I only have 263

I'm not as worried about that as I am about the edge thing. I prefer edge over chrome so I hope there's a better solution then just don't use that browser lol

[worthy merlin]

I’m afraid we dont have a better solution for now, feel free to https://discord.com/channels/789226204980707409/895336048517849099
Hopefully darwiin can help you on monday

[olive river]

Thats disappointing. I've mentioned it in a ticket already so hopefully they're able to figure it out sooner or later. Can we still see each crew members aptitudes from starbased?

[maiden ocean]

Windows key + Shift + S or by choosing Snip & Sketch from the Start menu

[worthy merlin]

Only the symbols I think, couldn’t see much more the other day.
Hopefully fixed the coming week

@olive river

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[olive river]

For some reason that wasn't working for me. I ended up downloading a screenshot extension. It's a little more work but I'm at least able to get the pics I need. Thanks though bro!

[olive river]

So we'd be able to see our crew in both? That would be sick. I didn't send my crew right to Starbased so I could do this but it's gonna be a nightmare when I go to send them over lol

[olive river]

What did you press to bring that up? When I hit shift+🪟+s it brings up options to take a screenshot but when I do it the pics just don't save anywhere for some reason. I search every file it could have gone to so it's definitely not saving them for some reason 🤷‍♂️
Edge works fine and the extension I'm using will be good enough. I'm actually able to get a little more of the pic with it so it's not all bad. It kept cutting my feet off on edge lol

[olive river]

Sick Ustur by the way 🔥

[maiden ocean]

f12 thats the console in your browser

[olive river]

Gotcha. That's not something I've played with before so I'm lucky I found something else that works lol

[umbral ruin]

I have a problem with crew transfer to Starbase(MUD).
Several crew members were able to be transferred, but a problem arises with the majority:

There is a message in the wallet: This transaction was reverted during simulation. Funds may be lost if submitted.

When executing a transaction: Program Error: "Instruction #2 Failed - null"

[worthy merlin]

Theres a known issue with crew transfers at the moment. Team is working on it.
Feel free to https://discord.com/channels/789226204980707409/895336048517849099

[marsh cloak]

Hi Been unable to play for a few months, but i logged in today and everything is looking good. BUT i am unable to find any of my ships in sage or star atlas. can anyone shed some light on how to find them ?

[maiden ocean]

check in the old labs https://labs.staratlas.com/

you have to get out of there and move to the new game

dont take any direct messages, scammers watching

[lethal jetty]

I'll try it, it was the older version

[storm ferry]

yep, that's the older version

[lethal jetty]

THANK GOD, found my ships !!! now how do I migrate to the new Version Sage, Undock? then what about all my supplies. I think crew is in new version too

[storm ferry]

you have to move everything in CSS then export them out to your wallet

you can also disband your fleets so they can directly respawn in the CSS but if you have any resources or cargo, they will get destroyed

As for the crews, yes, they will be used in the new version so once you have moved everything the new version, you'll have to move your crew there as well

the new version is based.staratlas.com

[slender magnet]

If anyone can help... I have crew showing up on my Phantom wallet screen, but missing in Star Alas inventory or anywhere on the crew tab, Thoughts???

[lethal jetty]

It won't let me transfaer inventory to wallet and undocked only shows 2 of my 4 ships what is self destruct?

[storm ferry]

self-destruct is you disband your fleet and they respawn in CSS

how much solana do you have?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lethal jetty]

I have enough SOL but no ATLAS left, pulled out all supplies ammo toolboxes but still have a Pierce X5 , 1 OpalJetJet, and 2 Opal jets I can dock and undock, but not move to wallet, doesn't show in inventory, If I respawn, I'll get my ships back?

Are all older ships still valid? hope so

[storm ferry]

is atlas prime turned on for you fam?

[storm ferry]

yes.. all ships are valid since the first galactic sale

[lethal jetty]

Yes but no atlas need to swap for some

I am in MUD CSS, so respawn will put them back there with same wallet access and user name?

and i read 150 atlas to do it correct?

[storm ferry]

are they in your CSS brother?

[lethal jetty]

yes

but not showing in INV

[storm ferry]

can you kindly #ticket brother so we can take on screenshot

Need to see what you're seeing as well

[meager flame]

Hello! I need some help, I disbanded a fleet (mrz22)and now 1 ship is missing a ship in the SB😭 did the usual refresh, clear cache, restart

[storm ferry]

give it some time

how long has it been since you disbanded?

and disbanded not self-destruct, right?

[meager flame]

Disbanded yeap, an hour or 2, ok will just wait for now, I hope that works🤞

[storm ferry]

alright. in case it still hasn't shown up after your wait, please #ticket so we can further check

[meager flame]

Ok, Thanks sistine

[cloud vortex]

I can't do any crafting with the crew from the crew packs?

[worthy merlin]

Its not yet enabled, should happen tomorrow. There will be an announcement

[lament hull]

why never alone xp bot not showing right xp for !xp3

[worthy merlin]

It doesnt?
Will report 🫡

Reminder: we will never Dm you first! Watch out for scammers

[cloud vortex]

ok thx

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[limpid willow]

Hi guys, i still have 25 crew missed and tomorrow i will not have enough people to run my sage operations, already opened a ticket few days ago but still the issue persist, is there anything we can do tomorrow to not missing progress/production?

[worthy merlin]

There will be an announcement coming soon that will make things easier for you. Cant comment too much on it Im afraid

[tender juniper]

I've kinda been waiting for some of the initial bugs to be sorted, however I still have crew that are missing. I can't see Legendary cards that I know I have. They are not in my wallet or in starbase inventory. This a common theme or do I need specific ticket support? I'm guessing this is wide spread issue since I get the red transaction error when trying to move any from starbase inventory.

[worthy merlin]

#📢┃minor-announcements message

[worthy merlin]

#📢┃minor-announcements message
We've got one more week until the cutoff date.
Lot of bugs right now regarding sage and crew (as you are well aware of).
Dont think theres anything specific you need to do, assuming that the team will work on cleaning up this mess over the coming days.
On the other hand I dont think it would hurt to https://discord.com/channels/789226204980707409/895336048517849099 and go over everything with Darwiin, maybe he has some more insights for you.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[slender dawn]

Can I get a UE5 game code please?

/key

...doesn't work

[storm ferry]

let me get one for you

[autumn pine]

Here's your game key: XFMM4-RW4GY-CGDJR-2CW4C

[storm ferry]

here you go: XFMM4-RW4GY-CGDJR-2CW4C

[slender dawn]

Thanks @storm ferry

[granite moon]

to the Team ; Would it be possible to inform us in advance, rather than at the last moment, when certain deadlines cannot be met? The fleet repatriation dates were set long ago, and I believe it would be reasonable to notify us within a reasonable timeframe if there is a delay, rather than just three hours before the deadline. Thank you very much.

[storm ferry]

Thank you for the feedback Ghost. I'll have this shared accordingly to the team.

[calm root]

Thanks Ghost, the team was at Rare Evo this time so it made it a bit hard for communication the last few days. That's on us. Understood and feedback taken.

[fresh nebula]

I've have been encountering a few issues of late, which I will share!

Ever since version 3.0.129 in starbased, I have kept on needing to refresh just to get get a couple of minutes of login time ! Then my phantom wallet needs my password again for any function to work ... I literally have tried everything under the sun in order to fix this issue but I still only get a short window of time before my based functionality runs out of time. Its roughly one minute of time and then my based doesn't work....

I'm using chrome browser with phantom wallet. My auto-lock timer in phantom wallet is set to 1 - hour as we speak.

My settings in based are as follows:

Priority fees: active

Is anyone having the same same issue?

I am also missing 2 gold pack and 8 silver pack crew cards from the airdrop

[storm ferry]

Hhmm, this is interesting.

[storm ferry]

these are unopened packs, right?

[worthy merlin]

Regarding the wallet issue, I can recommend using solflare for sage. Its a much better experience imo and you only need to import the seed phrase from phantom

[coral cobalt]

Do you have other extensions installed? I would recommend setting up a new Chrome profile with a clean new Phantom install (export & import private key so you have access to your account there), and try again.

[fresh nebula]

no i attempted to open them from the advice not to, but that was before i checked discord....bad bad me

[worthy merlin]

Probably best to https://discord.com/channels/789226204980707409/895336048517849099 for the missing packs

[worthy merlin]

Also make sure you use this to count your packs: https://docs.google.com/spreadsheets/d/1opuzxtZtIW6PntptsjKZtpjAoJwRipupaERzOUSUCPs/edit?gid=0#gid=0

[fresh nebula]

So what are you saying in terms of new Chrome profile...Are you suggesting I uninstall chrome from my computer and re-install the phantom wallet from the chrome extensions section?

[fresh nebula]

Thanks shaddix1

[coral cobalt]

Nope, just create a new profile in Chrome 🙂

Click your avatar (or icon with a letter) in the upper right to do so

And then install phantom anew on that profile

[fresh nebula]

thanx ; Ill give it ago tonight....

[fresh nebula]

after giving it a crack, It seemed to me that chrome had problems caching, so I gave up the idea of having two profiles ...

I did realise though that the version of phantom extension that I was going to get on the new profile was phantom extension v 14.0
The version of phantom extension I got now is 13.1.

So is there a way that I can update the versions of phantom wallet chrome extension without reset app command in preferences?

Should Phantom ext / app be updated automatically somehow?

I have a feeling that this could be the issue! So Im going to remove the extension from chrome and I'll attempt to get the new version ext!

I will let u know how it goes!

[coral cobalt]

You mean v24.14.0, right?

Just making sure you are not downloading a scammer extension 😅

Extensions should be updated automatically 🤔 Not sure why this is not happening with you tbh

[fresh nebula]

yes

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[fresh nebula]

im using v24.14.0 now and there is the same issue: i have to refresh the screen once i click on certain functions such as Stop Mining, , etc etc.

But when I click refresh the browser screen, I log on, and then I'm able to complete the command that I couldn't , just a few seconds ago! go figure.

[coral cobalt]

This is unfortunately relatively common in the current version. Sometimes the UI does not update after you executed certain actions, and a refresh is needed.

That said, it should not happen all the time. Also, the other issues you described sound much more exotic 😅

[coral cobalt]

Yeah, that is again part of the quirks that exist in the current version. It works for a while, then a refresh is needed and then it works for a while again. Your mileage may vary, but this is not out of the ordinary unfortunately 😅

The team is working hard to improve this experience

[wispy stream]

Can I get the gold1 card pack in my inventory? Is it a scam?

[coral cobalt]

You are seeing a Gold Pack in your inventory on play.staratlas.com?

If the answer is yes, then you can safely open it. You can not be scammed by opening Crew Packs through the official(!!) website.

If, instead, you see this in your wallet, and not in your Inventory on the Play-portal, and it comes with a URL in it (text, or on the image somehow) then it is a scam.

[spare relic]

Hi everyone, today I was about to purchase the Crew Packs but made a mistake and now I can't find it anywhere. How can I get it back?

[worthy merlin]

Did it deduct the usdc or atlas for the pack? Did you check your inventory on play.staratlas.com?
Otherwise please create a ticket https://discord.com/channels/789226204980707409/895336048517849099 so we can take a look at the transaction 🙏

[spare relic]

yes I checked everywhere but I can't find anything. I'll open a ticket

[spare relic]

thank you

[spare relic]

what does it mean?

[worthy merlin]

Did you open the pack by any chance?

[spare relic]

no

[spare relic]

https://solscan.io/tx/5o7yqvr159jkhcP1dGL5bHkU9QRcwaBHoT2t86UseWLmazRGf8hfKzEpMyjKfV8Pj7awxVBgMG2EuFfJjFRTd6Vv

do you know what could have happened?

I tried to open a ticket but I don't think it went through

[worthy merlin]

Looks like the pack was opened, or burned for some reason.
Ticket might need some time to respond, lot of traffic atm with crew.
Thanks for your patience 🙏

[worthy merlin]

What is the mistake you’re referring to? What happened?

[devout dagger]

Same happened to me

[pale badger]

This is a normal behavior. The transaction always burns the packs.
Then some seconds later the crew backend will pick up the burn tx, mints the crew and sends it to either Sage or the wallet.
See my attached screenshot. The bottom tx is the mentioned tx from above. Then, some seconds later, the crew backend mints the crew for the wallet. Looks good to me.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[cobalt palm]

Im having an issue removing my crew from sage labs any update on it will be fixed? I know they changed the date of overhaul but i dont want to lose my crew members if there isn't a solution

[storm ferry]

that is being worked on

kindly stay tuned for updates

[worthy merlin]

Thanks swift!

[hollow ocean]

Please make episode 0 compatible with UE5... I feel like I've lost most of my favourite crew 🙏 😭

[worthy merlin]

I wish
Also lost my favourite crewmembers

[uneven spruce]

I'm having an issue with confirming any transactions in starbased. I tried ending a mining session many times but the transaction is red flagged. As the last resort I tried "destruct" but again the transaction is not completing. I play exclusively on mobile currently, pc in my plans though. What can I do?

[worthy merlin]

Mobile is tough, starbased is currently not optimised for it.
Restart the app, make sure you have enough sol (at the very least 0.02).
Dont know what else you could do on mobile, using a browser might help.
Otherwise feel free to https://discord.com/channels/789226204980707409/895336048517849099

[elder stone]

How are you playing on mobile? I've tried and have never been able to do it

[uneven spruce]

Ok thx. Yeah, I'll do that, I appreciate it. I have plenty of sol and have reset the app, uninstalled, reinstalled and checked for updates. So..I'll do that then

[uneven spruce]

I play on a Samsung note 22. Using phantom and solfare wallets. Through the wallet browser.

[elder stone]

Hey that's the same phone I have!

Ya I've tried that on phantoms browser and have never been able too. I'll mess around with it more now I know it's actually possible. Would love to do it while laying in bed

[uneven spruce]

Yeah just type the url for play and based and enter you pubkey

[worthy merlin]

genius if this works

[calm mist]

I don't know if its normal or not that I can't send my crew from SAGE to my wallet .. I could do it for one crew and since I got this error message "transaction can be cancelled and can be lost founds"
it s been several days, Am I the only one with this issue?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[maiden ocean]

thats not working yet

[calm mist]

alright thx .. after my post I receive fake invitation from sne0153 coping you !! just to report it

[maiden ocean]

thx cant do much since he is not in discord report him directly if you can

[signal python]

on phones with little screens you can do this workaround:
Activate the developer tools on phone settings, and change the DPI of the screen for a larger number, after playing SA set DPI back to normal again

[elder stone]

idk what that means lol, but thanks ill look into it. (let me head over to google to translate 😛 )

[olive river]

I have more crew that look exactly the same now then I did before. I actually couldn't find a pair that were exactly the same before. Will crew PFPs be continuously updated or is this the last change we should expect for awhile?

[worthy merlin]

No further change announced, wouldn’t expect it any time soon

But to answer your question: its likely there will be changes in the future

[olive river]

Sigh... this sucks. Thanks for getting back to me bro

[spare relic]

I don't understand what could have gone wrong

[olive river]

can we have our old crew back please. a bunch of my rare crew look exactly the same and my epics look like shit now. still missing 39 crew which im sure wont make this any less shitty. its still the original PFPs that show up in our wallet so im not looking forward to seeing the changes whenever they do show up 🤦‍♂️

[storm ferry]

the missing crew will be addressed and you will still have your old crew but they are tagged as Episode 0. The rerolled crews are Episode 1. Only the Episode 1 crews will be available in the game and compatible once SAGE integrates with UE5

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[olive river]

Thats what's upsetting. After this change my rare and epic crew look exactly alike for multiple pairs. Being able to see what I could have had is great but it's 100% not the same.
Like what was the point in the whole grand crew pack opening if they were just gonna change them a week later. I'm just disgusted. I honestly don't like any of my new crew

[storm ferry]

I am genuinely sorry to hear this is how you feel about the reroll, I will definitely share this with the team.

[olive river]

Appreciate it bro. It really is super frustrating. I seen what my epic looks like om tensor and there's nothing special about it. Especially compared to the crew I lost. I know I kinda still have them but we waited for a long time for this. If they weren't ready they shouldn't have had us open our packs. If anything change the algorithm for all packs opened after the update was decided. It's not fair that we've all been showing off crew we loved just to lose them days later.
And what happens when we get crew we like and they decide to make episode 2?
OK, I'm done bitching. I'm sorry for venting. I try to stay positive but I went from really liking my crew to not even wanting to look at them. Thanks for getting back to me bro. It is what it is I guess

[storm ferry]

And thank you for sharing your sentiment and concerns. I appreciate and respect how you went about sharing your feedback.

[quasi kelp]

@storm ferry hey

[storm ferry]

hey fam

[quasi kelp]

can I post a solscan link in here?

[storm ferry]

what's your wallet address?

[quasi kelp]

WxFPEraVc54C4fxL9gJakNdvq3Q8PZdBGUVm5tVrMgV

guess that's just as good as a link lol

[storm ferry]

let me have quick look

[quasi kelp]

so 3008 matches 2999 + 9 so maybe I'll have to contact kucoin

[storm ferry]

they came in successfully:

[quasi kelp]

yea which is why they show but just can't access for some reason

and seperate from my other values

[quasi kelp]

I can only send the 900

[storm ferry]

i checked the token address and they are all the same as well:

[quasi kelp]

yea soooooo weird

[quasi kelp]

I can usually figure out what's going on. But I reached my wits end. That's why I went to general lol

[storm ferry]

Apologies my friend but I suggest checking with Kucoin

either KuCoin or main Solana discord/ support

[quasi kelp]

I thought that might be the case. You think I should try to send out the 900 and see if I can then access the 3000?

or jsut not touch it till I talk to kucoin?

[storm ferry]

do you have 1USDC from another wallet?

not from kucoin

[quasi kelp]

yea

[storm ferry]

or even like 0.5 USDC

try sending and see where it drops

[quasi kelp]

actually I don't. Only atlas and sol, But I can swap

[storm ferry]

yeah even 0.1 maybe

just to see where it falls

[quasi kelp]

sent

went to 3000 portion

4UnmKAr1jvfkr5mi1Y4NGmPKvtGPh1WkcXBMvgpXfupNq5jyZJnCBPJuhd7rVZMqMrUkR75hijgr1SNW8ixfNsQ9

that's the tx

so it seems I have 2 different token accounts for USDC

dunno how that works or how to fix that

[glad chasm]

send it all out of the one u can access

then close that token account

[quasi kelp]

how do you close it after sending it all?

[glad chasm]

can close empty ones on step.finance

funky tho

[quasi kelp]

ah good to know. Can you close it if it's not 100% empty?

[glad chasm]

no

won't let u

[quasi kelp]

okay so I'll have to make sure I don't get stuck with 0.00000001 lol

man what a nightmare

[glad chasm]

that's so weird

maybe ask in solana discord lol

but should be fine both accounts still belong to u

[quasi kelp]

okay sent. How do I close the token account on finance?

[glad chasm]

see if u can send the other amount now?

curious

[quasi kelp]

nope

[glad chasm]

step it shows u as 3008 now

[quasi kelp]

can't even send $1

900.240007 was how much I sent that was in the other token account

[glad chasm]

this is where u close empty accounts

u have a pile of old serum ones 😄

actually $100 of SOL

lol

[quasi kelp]

yea.... it's been a while

okay so I'm at thte dashboard

[glad chasm]

So that bottom one for USDC

is the one u emptied

HAwpd

[quasi kelp]

alright lets see

[glad chasm]

might need to wait few

[quasi kelp]

lol sweating

this is nervracking

[glad chasm]

maybe try using step dashboard now to send

[quasi kelp]

step?

[glad chasm]

step.finance

like u can send coins from the main page

[quasi kelp]

oh to send

[glad chasm]

yeh

[quasi kelp]

I see

[glad chasm]

phantom might be using old data still

once u send

I'd close that account as well

[quasi kelp]

backpack

[glad chasm]

cause it might just re-open the other one

[quasi kelp]

but yea

seems like it will work sec

YES!

omg

I love you guys!

[glad chasm]

good

lol

[quasi kelp]

thanks @glad chasm

thanks @storm ferry

[glad chasm]

^^I'd recommend sending it all

and closing that account

[quasi kelp]

yea seems buggy

[glad chasm]

cause I'm guessing

it'll end up re-opening the one u closed

(maybe)

[quasi kelp]

uh og

failed

[glad chasm]

what failed 😂

sending the lot?

[quasi kelp]

the max

[glad chasm]

lol wtf

[quasi kelp]

1000 fails too

[glad chasm]

send everything besides a little

oh

something very fucky going on

[quasi kelp]

OH!

I see

rofl

[glad chasm]

u switched wallet? 😂

[quasi kelp]

I switched to my other account to see if the $1 went which it did

yea haha

[glad chasm]

[quasi kelp]

shhhhhh

it's fineee

https://tenor.com/view/april-fools-joke-dog-its-fine-this-is-not-gif-16757454

[glad chasm]

send all then sned $1 back

and close the one it didn't go to

lol

or just close then send

that's very interesting bug tho

good to know

if I run into it

😂

[quasi kelp]

okay max sent

phew

fuck me

this has been terrible lol

yea you guys are amazing

most things are pretty easy to figure out but damn this one had me

[glad chasm]

I've no idea how that happens

tbh

[quasi kelp]

weird there is no USDC account to close

my guess is a race condition

my USDC was unaccessible so it made a new one?

[glad chasm]

I see one

[quasi kelp]

not sure if that's possible

[glad chasm]

u have to tick off this box up top

So it seems

that USDC account

was no longer functioning properly

[quasi kelp]

ah I see

[glad chasm]

so I guess when u got sent coins

it didn't see it

and created new one

or wte

@stoic oyster u ever see this?

[quasi kelp]

yea. hard to say exactly how it happened. But man you guys are good for helping me figure it out. I greatly appriciate it

[glad chasm]

u can close all these too

get ur 0.7 SOL back or wte

[quasi kelp]

yea gonna do that lol

maybe reconnect wallet

hmm nope

[glad chasm]

funky

[quasi kelp]

might have to do it one at a time

[glad chasm]

u might still have bids there

lol

[quasi kelp]

oh good point I should check

[glad chasm]

Iunno where u can even check now

[quasi kelp]

yea... I dunno either

pro dot prism I think seems dashboard brings me there

[glad chasm]

ah

yeah forgot u can click the orders

[quasi kelp]

hmm can't connect my wallet there for some reason though. I'll figure it out

got the scary part over

[glad chasm]

prism.ag right?

it let me connect

[quasi kelp]

that's the one

[glad chasm]

ah yeah u prob have to manually look up old pairs

[quasi kelp]

what wallet you use to connect

[glad chasm]

random hot wallet

but I think it's fine

it's listed on openbook

[quasi kelp]

I mean extension

phantom?

[glad chasm]

ah phantom yeah

[quasi kelp]

I click phantom nothing happens

wtf if I alt refresh than phantom pops asking

[glad chasm]

yeah I couldn't connect to anything yesterday

[glad chasm]

make sure u got the right site 😂

[quasi kelp]

lol yea. Always check links

it's pro.prism dot ag right?

[glad chasm]

I'm on prism.ag

[quasi kelp]

hmm

[glad chasm]

but pro. should be subsite of prism.ag

[quasi kelp]

yea same site

[glad chasm]

I'd imagine

[quasi kelp]

if you go trade it goes to pro

oh maybe not

it is different

I'mma d/c pro

ah that connected much more smoothly

[glad chasm]

think pro just has more features tbh

[quasi kelp]

wonder what the difference is and if I can access my stuff

ah yea maybe

[glad chasm]

weird cause I wasn't connected on pro. either

but I'm connected hopping around rest of the site

oh there we go I found my way there 😂

it's a lot slower for sure

[quasi kelp]

the one pair I don't think I can find anymore

[glad chasm]

can manually add

3years ago 😂

[quasi kelp]

dunno what the first token is, the address is cut off

[glad chasm]

sec

[quasi kelp]

oh I can settle them on step

well worked for those but still doesn't let me close all accounts hmm

[glad chasm]

There should be a list of old serum markets kicking around somewhere so u can manually add

[quasi kelp]

I closed them one at a time. Half gave an error then closed anyway lol

can I burn tokens on step?

[glad chasm]

not sure

[quasi kelp]

so many useless tokens from random air drops an such. Figure now would be a good time to clean up

[storm ferry]

check sol-incinerator or famous fox's token management tool as well

[quasi kelp]

will do. Thanks

[storm ferry]

https://famousfoxes.com/tmi

but now you were able to send all USDC, yeah?

[quasi kelp]

yea ended up there were 2 token accounts on my wallet some how. So once we cleared one, and deleted the token account the other was able to be used. So we emptied that one as well and deleted it just for good measure

[storm ferry]

yaawn with the save. nice!

a sticky situation though. learned something new

[quasi kelp]

indeed.

[quasi kelp]

You both helped

and I apprciate it

love SA community

[cloud vortex]

Can't the crew from the crew packs be used for crafting?

[worthy merlin]

Not yet #📢┃minor-announcements message

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[signal compass]

I cant add crew to sage... it let me bring one over but I have 36 crew members that will not come through port of entery.. please help

[maiden ocean]

thats not ready yet

we have to wait till the team has done some updates

keep an eye on announcements

[olive river]

Just so you guys know I'm not bitching for no reason. These are my rare and epic crew, which im still missing a few of( had 8 epics can only see 5 on Tensor) bit the ones I do have look almost identical in a lot of cases. We should be given the option to choose which art we keep and all newly opened packs could still use the new algorithm. Any counsel member who can promise us our old PFPs gets my vote lol

This is the last I'll say on it. Just thought I should prove my point as to why I'm so frustrated and frankly disgusted. I hope they make this right some how

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

That is a campaign platform innit .

[olive river]

Is there a list of the council nominees?

[storm ferry]

here you go fam: #archived-council-candidates

[olive river]

I know a few of those guys. Thanks bro!

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[umbral latch]

I cant transfer my crew from the wallet to Sage. Is that a global issue that is being worked on or it's just me?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[maiden ocean]

we have to wait for an id:browse

not working yet

[fringe plume]

i have three accounts in sage labs, 2 i accidentally created because the interface didn't give me any feedback that something was happening when i created the accounts. my crew got deposited into an unused account. Is there a way to withdrawal all crew to my wallet so i can deposit into the correct sage lab account?

[maiden ocean]

not yet, you should be able to do that as soon everybody can move their crew

we have to wait for an #📢┃announcements

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[next spear]

Some of my crew are missing. These were not deposited in sage, and were visible two days ago, but are not now. Of course my legendaries are missing.
I believe I saw some others with this issue, but I can't find it now. Do I need to open a ticket? Or is this a known issue? |I imagine this is just a bug, but...
Also, I don't think I can open a ticket, because i have had one open since January, and i don't think you can open 2?
Thanks for any input.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

Can you check if the missing crews are visible in your wallet?

or if you can see them in case you are looking at secondary in Tensor?

[next spear]

Phantom says "We've reached the limit for the number of collectibles that can be displayed right now. It shows 100 crew more than the play.staratlas crew page, but still short of the total.
Tensor shows the full amount of crew (I think), but I can't find a way to filter my inventory, so I assume everybody is there.
Since they are showing in Tensor, should I just wait for a fix?
Thanks

[storm ferry]

That is a visual bug that the team is aware of

as long as you have the right number of crews in your wallet, you should be ok.

and I suggest working on your wallet as well. if you have so many items, especially NFTs in one wallet, you might want to consider arranging them. or sending other NFTs to different wallets

You can also use step.finance to check the NFTs in your wallet

[next spear]

Ok, thanks. The only NFTs in my wallet are my SA ships, crew, resources, etc. And the wallet does not show the full amount of crew, but it does show more than the SA crew page.
I will wait a day or so and see if it sorts itself out.

[inland pawn]

on Tensor you can filter the inventory (as well as listings) using the Traits tab item at the top (or on the left, if you activate the filter)

[marble fjord]

I have lost my ships in sage labs, any solution to recover them?

[worthy merlin]

This should help you: #🤝┃community-support message

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[calm mist]

Any issues currently on SAGE/starcom???
In manual I received error validating actions .. but work fine with the bot ... do we have an idea on when it is gonna be fix?

[worthy merlin]

Hopefully with this update #📢┃minor-announcements message
Unless something changes until tomorrow, not sure how much progress the team made since the announcement

[calm mist]

yeah I hope it ll be fix before... I would like to have posibility to disband and not loosing my cargo

ok, its working now

[next spear]

Interesting, thank you. I don't seem to have the filter for my inventory. Listings, yes, but not my inventory. I will play around with it and see if I have something turned off.

[worthy merlin]

Filter for your own inventory works if you go to the “sell” tab

[next spear]

That works! Thank you.

[lament hull]

i tried unpacking my crew pack ,,with option of transfer crew direct to sage , but it was taking too much time so i refreshed the page , but now its not showing in sage or in main wallet,, any Idea anyone??

[worthy merlin]

Best to create a ticket https://discord.com/channels/789226204980707409/895336048517849099
Someone there will take a closer look at your transaction

And nothings lost btw, dont worry

[lament hull]

thanks,
but still i lost unpacking experience

[fleet venture]

same happened to me just now

[worthy merlin]

Yeah sorry about that, but so did I

A lot of people missed the experience due to a bug Im afraid

[worthy merlin]

Feel free to do the same 🙏

[fleet venture]

I did...waiting now

just lost another pack...I had to retry LOL

what's happening...

[worthy merlin]

Are you sending your crew to sage?

[worthy merlin]

I would suggest you https://discord.com/channels/789226204980707409/895336048517849099 before attempting another pack opening

[fleet venture]

No I’m not

[worthy merlin]

Yeah best you put your packs on hold for now until you get some help in the ticket.
Sorry about that.

[silk flume]

when crew pack opening says "something is taking longer than expected" how long does this take? do i need to reset page?

my packs were burned but no crew were added to my wallet.

is this common?

[calm sail]

Try a hard refresh

ctrl + f5

if after a few minutes you still don't see them, you can open a ticket for us to check it out

#ticket

[silk flume]

ctrl+f5 while in browser?

reset my mac?

ctrl+f5 did nothing. maybe that is for PCs

will i get my pack openning experience back once you resolve the issue? and is the like NFL all day or NBA topshot that if you lose the experience you reimburse or send new packs to wallet address after the mess up?

[calm sail]

Yeap

[calm sail]

It depends on the case, either you can still have the packs or you will soon have the crew in your wallet

[lunar walrus]

i have same issue

[worthy merlin]

Reported to the team.
Please wait with opening more packs until this is resolved

[lunar walrus]

i have no more pack

[worthy merlin]

Please https://discord.com/channels/789226204980707409/895336048517849099 so we can investigate

[lunar walrus]

i did thank you

[stiff pelican]

omg im seeing this now. just opened a pack and it disappeared.

[small locust]

hi, I just bought 3 individual platnium cards...tried to open them up, and after a long while it said in red that it was taking longer than expected. i tried refreshing, but the cards disappeared. I cannot see anyone new in my inventory or my Phantom wallet. what should i do?

[silver fox]

This issue has been fixed, you should see your Crew in a few minutes

[small locust]

I still havent recieved them

[silver fox]

I got an update from the team and it seems the issue is fixed for users opening new packs. For those who opened a pack before the fix we're still working on getting the minting transaction processed
It shouldn’t take long

[small locust]

thxs for the help.... hopefully it is quick.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[twilit grove]

problem with opening crew packs, hasn't been fixed yet? My crew members still haven't appeared in the wallet 🥺

[fleet venture]

same

[storm ferry]

team is aware. it will most likely come with the crew changes.

[twilit grove]

Ok, thx

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[naive spear]

I can't remove my unusual and epic crew from the starbased inventory. It appears that the transaction has been completed, but they return to the starbased inventory.

[worthy merlin]

#archived-💬│never-alone-chat message
You can always https://discord.com/channels/789226204980707409/895336048517849099 but I doubt you will get a better answer

[carmine star]

What about crew that are showing as "idle" but not in my inventory? I have them in the oni-css and it says I have 5 idle members but I can't see them. Is that part of the overall problem or should is that something different?

[worthy merlin]

Thats not the crew from your crew cards, thats generic crew. No need to do anything with them

Besides using them if you wish

[carmine star]

They can't be used in my ops though?

I also feel like I had more crew cards, I was in the wrong faction and had to get a new wallet for Sage, I tried transferring it all out but I think these are stuck in here.

[worthy merlin]

The current crew transition updates are very confusing to me as well, best to wait until the whole period is over imo.
Feel free to https://discord.com/channels/789226204980707409/895336048517849099 so someone can take a closer look at your transactions

[carmine star]

Yeah I figured that might make sense, I'm not in a big rush so I'll hang tight for now

I appreciate you looking though!

[worthy merlin]

Anytime!
Maybe someone else from the community can provide some more insights, got some big brains in here

[signal compass]

I have 36 crew on the oni space station that I got in via port of entry... but when I go to craft it says OUT OF CREW how do I put my guys to work???

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[near plover]

As a reminder no one official will ever DM you, no matter who they pretend to be.

[near plover]

Have you seen these announcements? #📢┃minor-announcements message

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[glad flume]

Hi team, I have opened a silver pack of 5 crew and directly transferred it to Sage 2 days ago, just found out they never arrived when checking sage.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[worthy merlin]

There are some known issues currently regarding sage and crew while the team is working on crew integration.
Feel free to https://discord.com/channels/789226204980707409/895336048517849099

[glad flume]

Ok, thanks, was reading the minor anouncements as well, so will just wait and come back to this later when issues have been resolved.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[umbral vortex]

I undock my fleet and get a some issues trying to do some activities:

1. try to mine Carbon in ONI 3 several times; received validation message but no mining. Instead I can some some scanning
2. Get to ONI 4, not possible to Dock.
   Enough sources, I updated browser many times, tried different wallet (Solflare and Phantom) Nothing works

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[silver fox]

if your issue persist please feel free to #ticket

[signal compass]

when I am scanning for SDUs my fleet keeps on saying " curretn scanning conditions 0.0% " Nothing found Am I doing something wrong... or in the wrong place... I am in middle of map???

[elder stone]

are you past your scanning cooldown? sometimes itll glitch and let you scan sooner than your cooldown and itll always result in 0.0%, but if you refresh and wait for the correct cooldown itll be fine again

[signal compass]

ive not ever seen a cooldown...

[signal compass]

is not using any food or tool kits... but continuing to show 0% even in center of map

[elder stone]

all ships have a cooldown ranging from roughly 60 seconds to 130 seconds. but if its continuing to happen and its been well over 3 minutes then that might not be the case here

[pale badger]

btw, a too long or too short cooldown happens when the clock of the computer isn't synced.
This may be the case here.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lament hull]

I have a quick question, what happens when I cancel my crafting at 80% ,
Will all the resources I put will come back or
How much % I crafted will get back in sage

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[worthy merlin]

Youll get all your resources back as far as I know.
You either complete it or you dont and get everything back

Thats at least what I remember the one time I cancelled a craft

[lament hull]

So, even if my crafting is at 99.99 % , by mistake I cancel it then the full process is redone, my crew utilized for that much time for nothing

[lament hull]

@Staratlas Dev is there any work around it, so we get our crew utilization yield

[worthy merlin]

Yes

[cloud vortex]

Can't crafting be done with the crew pack crew?

[maiden ocean]

not yet, hopefully we get an announcement soon

[cloud vortex]

ok

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[untold bone]

hi

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[robust socket]

failed to claim on dao .it’s like scam

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[storm ferry]

what link are you using?

[robust socket]

On official dao page.

[storm ferry]

what error are you getting?

[robust socket]

Failed to claim polis.

[storm ferry]

and do you have enough sol for the transaction?

[robust socket]

I have enough sol

[storm ferry]

let me quickly check with the team

[robust socket]

I hope dao works well

[storm ferry]

if you can kindly #ticket as well and provide screen shots of th error you are getting, that will be very much appreciated

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[signal python]

Hello, i have a question, what if i buy a ship now? it will not include crew but still works on labs as always? or it will be useless until the upgrade?

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[worthy merlin]

Exactly as you stated.
You can use it until the update but it wont come with crew and components

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lament hull]

Hi , have question what happens when my current crew is between crafting on 12th

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[worthy merlin]

Your resources get burned, I wouldn't advice you to let them craft at that time

[lament hull]

Ok, thanks for info

i want to know ,can we get exact time of this changes applying like UTC , so we can prepar better

[worthy merlin]

Im sure there will be another announcement once were closer to the date

[lament hull]

ok

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lament hull]

when will this end and will the ship reward will come with crew?

[maiden ocean]

no date yet, but it should be on the agenda soon

[soft shard]

is there anything that can be done when there are "redundant token accounts" that are not resolved? this is preventing me from resupluing a star base, gahh

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[maiden ocean]

not really sure only can refer to a hard refresh hold ctrl+press f5 or #ticket

[quaint ledge]

Is anyone else having trouble getting their phantom wallet to connect to the game? 3 days now I haven’t been able to. Updated phantom and restarted my phone to no avail.

[near plover]

As a reminder no one official will ever DM you, no matter who they pretend to be.

[worthy merlin]

Looks like its just you.
Are you able to connect using a browser?

[quaint ledge]

No. I’ll try later this evening when I get home

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[soft shard]

now im facing trouble trting to disband fleets,i get something went wrong

gah, also trying to build a maxhog

[worthy merlin]

Yeah, there are some issues atm. Team is aware.
Feel free to https://discord.com/channels/789226204980707409/895336048517849099 so we can investigate further 🙏

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[rapid saffron]

Hi, I currently can´t start crafting a MambaX at the CSS, even I got enough Components, 1 Crew and SOL in my Wallet. Tried it in game and via SLYA. All other crafting jobs work fine.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[rapid saffron]

I think this doncarlo0763 wanted to scam me here. He instantly answered my prior post and wanted me to dm him. After not replying for 1 min, he deleted his post.

[calm sail]

Hey! Report and block him

He is not on the server

Probably he snipe with another account

[worthy merlin]

Servus Lupuz!
Unfortunately we have some known issues with crafting ships atm.
Team is aware and working on it.
Feel free to https://discord.com/channels/789226204980707409/895336048517849099 so we can take a closer look

[inland pawn]

Disbanding is not working. I tried the usual fixes, w and w/o cargo. "failed to simulate transaction: all providers failed at Connection$3.simulateTransaction"

[near plover]

As a reminder no one official will ever DM you, no matter who they pretend to be.

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[proud pewter]

Hello everyone, all right? ✌🏼

I'm having trouble withdrawing Crews .
Other actions like withdrawing resources and ships works well . 🥺

I have tried restarting the browser, clearing cache, hard refresh . I also rebooted the computer and router, but without success. 😏

[storm ferry]

Are you transferring them from sage to your wallet?

[proud pewter]

Yes, I was trying to move some from Sage to the wallet so I could trade them on tensor

[storm ferry]

Can you kindly #ticket fam so we can further check

[proud pewter]

Ok, thanks a lot! Have a good time! ✌🏼

[near plover]

Have you tried the Atlas Prime trick?

[quaint ledge]

Finally got back home from vacation, i can log in via my browser and claim my stakes/refill my ships, just not through the mobile phantom app

[signal python]

I have this exact error but transferring them to sage. THIS NEVER WORKED

[worthy merlin]

Have you tried with and without atlas prime?
If nothings working feel free to https://discord.com/channels/789226204980707409/895336048517849099

[worthy merlin]

Seems like its an issue with the app.
Is it updated? Have you tried reinstalling it?
Are you able to connect the wallet with other programs (like jup.ag or step.finance)?

[worthy merlin]

Then same thing for you, please https://discord.com/channels/789226204980707409/895336048517849099

[inland pawn]

Yes I tried enabling it without any luck. But trying again after about 15 hours (without prime, as before) suddenly worked.

It wasn't a caching issue, cause I had tried different wallets, browsers, connections.

[worthy merlin]

Interesting.
Well, glad it works now

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[zinc pewter]

<@&809877248572260394>s

scam alert

[maiden ocean]

@strange apex

[lament marsh]

hi friends

I'am in fitchin AMA, so how can I have an acces key, and how can I play the game? yhx

@drifting grove

[calm sail]

#🤝┃members-introduction message answered here

[signal python]

Is this deadline for getting the fleets disbanded in CCS still active? Because i still cant get my crew on starbased. I think many people still has problems with this.
#📢┃announcements message

[worthy merlin]

The upgrade should happen tomorrow, yes.
Feel free to https://discord.com/channels/789226204980707409/895336048517849099

[signal python]

I have an open ticket already

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[worthy merlin]

Alright.
As you said, youre not alone with the problem. Team is aware and working on it 🙏

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[signal python]

and Still team is planning to roll an update that it's obvious that will NOT work? OMG

[signal python]

Am i the only one that cant play sage???? Cant send crew to starbased!!!!

[storm ferry]

what seems to be the issue you are encountering?

[signal python]

I get the message that crew is transfered successfully, but its not. The tx allways fails!!!

[storm ferry]

how much SOL do you have?

[signal python]

More than 2 sol

[storm ferry]

restart your pc and try everything again

[signal python]

I have restarted all i can restart, tried every browser i can try, tried other wallet, other PC, NOTHING HELPS

[storm ferry]

if you can kindly #ticket so we can share screenshots and the team can check where is the problem

[signal python]

I HAVE!!! NO ONE HELPS

[storm ferry]

what's your ticket request #?

[signal python]

Ticket ID: 66e1270eff7c06ded5099293

[storm ferry]

thanks. let me check

[storm ferry]

let me check with Darwin

he's currently helping you on this ticket

the team is currently doing a lot because of the new release

but rest assured this will be addressed

[signal python]

What a mess OMG

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[peak ocean]

I opened crew packs directly to starbase but crew doesnt show after 20min

[near plover]

As a reminder no one official will ever DM you, no matter who they pretend to be.

[worthy merlin]

If it still doesn’t show please https://discord.com/channels/789226204980707409/895336048517849099
There are some known issues with importing crew atm

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[wise plover]

hy can anyone tell me where the hell my 2 ships in sage lab are going? i testet sage labs at the beginning and played no longer since that daxy and now i woould try again but my ships are gone

how can it find my ships?

[near plover]

As a reminder no one official will ever DM you, no matter who they pretend to be.

[near plover]

Have you checked the CSS

[wise plover]

yep but nothing

[near plover]

Did you leave your ships in the Old version of Labs

[wise plover]

nope

i send the ships to a point and then i leave sage labs for a few months ( think a year ago )

[near plover]

they maybe in the old version still . here are the different version. links can be found in Link channel. https://discord.com/channels/789226204980707409/843881286611501066

[wise plover]

ok i will try

[near plover]

the link listed a "SAGE Labs" is the old version

[wise plover]

ok it works, big thx 🙂

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lament hull]

why i can't transfer crew from wallet to Starbase Inventory even when i'm getting transfer success popup

[worthy merlin]

Team is working on it #📢┃minor-announcements message

[lament hull]

ok thanks

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[lament hull]

I have one doubt, the screen shots are taken for ship crews and components, so what if I sell my ships now will I get this ship related components and weapons,etc?

[maiden ocean]

yes you should get that airdrop

goes to the wallet where that ships were at the snapshot

[lament hull]

Ok, thanks for clarification

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[proud pewter]

Hello everyone!

About the LP rewards Does anyone know the meaning of this part:

After Reward Total
5,326,232 LP
[+ 2,813,232 LP]

Which of these values ​​is my LP?

Excuse my stupidity 🤪

[storm ferry]

The one below.

+2,813,232

[proud pewter]

thanks 🙏🏼 @storm ferry

[lament hull]

do anyoe have that excel sheet for all ships capacity , mine rate, and all?

[worthy merlin]

Answered you in general

[lament hull]

got it

[lament hull]

why this is happening if ship and crew are separated ?

[worthy merlin]

Been reported to the team 🫡

[lament hull]

[storm ferry]

I think one of the workaround I saw was leaving one idle crew while withdrawing ships from css.

But definitely recommended to wait for the team's fix.

[lament hull]

already did working, was just about to inform ,but thanks man

[storm ferry]

🫡

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[mint dove]

hi guys! anyone have an issue opening a 5 gold crew card with the option to transfer directly to starbase, and after, you couldn't find your crew in you starbase neither in you inventory?

[maiden ocean]

yes its an ongoing isse #📢┃minor-announcements should be fixed tomorrw

dont take any direct messages, scammers and imperonators watching and will target you

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[obtuse walrus]

I opened my remaining crew cards, after the update, because I wanted to get my ships back up and running (I took about a week off) and auto-deposited to my starbase. They have all gone missing.

[storm ferry]

Do you have multiple accounts in Starbase?

[obtuse walrus]

No

[storm ferry]

If the crews are still not showing in SAGE, kindly #ticket so the team can further check

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[open osprey]

Hi guys, I cannot open a ticket. Can you help me?

[calm sail]

Hey! Can you check this one @silver fox

[near plover]

As a reminder no one official will ever DM you, no matter who they pretend to be.

[vagrant spear]

I have also just opened 100 crew packs to Sage. All gone missing. Have opened a ticket. Sounds like the issue may not have been fixed.

[calm sail]

Yeah, sorry for the inconvenience

The team is still working on it

[vagrant spear]

Maybe someone should remove the edit in "minor announcements" that is fixed then!

[rustic pond]

Hi, guys! In order to create a fleet you need a crew, this crew is purchased in the "Crew" section on the marketplace?

[near plover]

As a reminder no one official will ever DM you, no matter who they pretend to be.

[near plover]

you can buy Crew Packs on the Star Atlas Market place.

[near plover]

Just so you know there are some issues with Opening crews and moving them to SAGE.

[rustic pond]

does this mean i wont be able to see the crew in my wallet inventory in game?

[quiet dirge]

@silver fox
Apparently the problem was solved, but mine still. The problem with the open ticket still persists. The pack was opened, but the crews did not appear in the CSS (nor the wallet).
There is a link to the transaction in the open ticket.

Can you see and solve it for me please?

[signal python]

ME TOO!!! PROBLEM STILL NOT SOLVED!!! i have a ticket opened for more than 5 days!, this starts to smell like a scam!

@silver fox

[calm sail]

@quiet dirge Hey guys! The team is still working on it, we'll have an update on that soon

[quiet dirge]

but the #📢┃minor-announcements already says it's fixed...

I've also been stuck for 5 days, with no solution.

@obtuse stirrup 🇧🇷 ajuda eu com meu ticket !!

[calm sail]

Yah I know, it needs correction

Sorry about the confusion, we hope to solve all this soon

[obtuse stirrup]

Amigo, estamos todos viajando para o breakpoint. Peço a gentileza de aguardar um pouco

Infelizmente essa semana vai ser complicada para o suporte

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[vagrant spear]

@silver fox or another mod. Please modify the minor announcement saying the crew bug is fixed. I opened packs because I saw that. I am sure other will too.

[storm ferry]

Thank you fam. that has been raised already.

thanks for the reminder

[narrow torrent]

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

[worldly anchor]

Hello, I've been having trouble transferring my crew to star base for 3 days. Now I have 16 left that are blocked on my wallet. I don't know how to unblock them to star base. I have 75 that went through without a problem.

[storm ferry]

It should be the same as the others.

Did the remaining ones have different errors when you were moving them to sage?

[worldly anchor]

I was able to send them in batches at first, then it didn't work anymore so I tried 1 by 1. Some went through but 16 didn't go through...