#🤝┃community-support

1 messages · Page 6 of 1

last river
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can anyone help pls cant do anything ingame

frank cobalt
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top right of the screen

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in labs staratlas com

scenic needle
#

I cant get past this screen

maiden ocean
#

#ticket if the issues persist, never take direct messages scammers watching here and try to dm you

#

impersonators to

zinc pewter
# scenic needle

I assume you have already created a character yes? If so, A few of our guys have had this issue. I honestly just had them create a character again. Seems once the wallet is connected, it syncs up. Try creating, loading in, then closing the browser and reloading labs.

nova helm
#

hi team, follow up on Ticket ID: 650f1b166010548ef04a7e37

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my fleet still stuck in hangar.. cant exit respawn

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cant do anything sir

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its been 2days sir

zinc pewter
# nova helm

This is a known issue, and currently one of the top priorities for the team to fix. Right now, there is no answer, which is why you haven't heard back. All I can say is try and be patient. Being dead in the water sucks, but there are a good number of people experiencing the same issue and about every version of it is now a recorded bug.

nova helm
zinc pewter
nova helm
zinc pewter
lament hull
#

guys any one want know how to play Sage Labs in Mobile ? After going through too much searching and testing ,i finally got it

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full desktop view

maiden ocean
lament hull
#

Do you know about " kiwi browser "

maiden ocean
#

i suggest to try that to someone

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never got an feedback

lament hull
#

It's works bro

maiden ocean
#

like is it okish?

lament hull
#

With new auto payment confirmation, it's as PC just need fast net OR wifi

maiden ocean
lament hull
#

👍

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I hope this will increase user base,with easy accessibility to all mobile users too

prisma ginkgo
#

Fleet is stuck inside base, unable to respawn.

stray dawn
#

#help I continue to recevive this message when depositing ships. Do I need to purchase crew member in order to deposit?

valid hawk
#

Hi. I can't even creat my profile.. saying something went wrong. Transaction failed.
Anybody can explain how to fix it? I have enough solana. And i am using ledger

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Omg. Do i need 4sols??

fallen smelt
#

My fleet is still stuck.

signal compass
#

Cannot resupply ship in starbase... I have tried all the tricks mentioned in message today... except cannot undock because I can't refuel....

While fleet stuck...

zinc pewter
#

are you looking at the base that you disband at?

simple spear
#

yes

visual dragon
#

this is the most annoying error where the game files don't fully load.
just have to refresh - close browser - clear cache & cookies - refresh more - atlas prime on/off - until you can get into a game where it shows the 51 planets and the starbase selector is not empty.

craggy sandal
#

Any news? This is the fourth day since my fleet got stuck with error "exit respawn". I wanna play but I can't. 🤧

viral pagoda
#

I have a stuck fleet

viral pagoda
#

Unable to self-destruct

granite moon
craggy sandal
echo tartan
#

Hi there, could you pls add “unable to initiate crafting” to the list of troubleshooting? Resources and crew are stuck for several days now in a crafting job which never started (all commands are ineffective)

maiden ocean
#

never take any direct messages

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what happens when you click cancel?

wise lava
maiden ocean
#

if you mean the withdraw of the x5 here

echo tartan
maiden ocean
#

team is back online in a few hours

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do nottake any direct messages

echo tartan
#

Ticket created 3 days ago. I know I am not the only one experiencing this.

maiden ocean
#

spread the word, never take any direct messages, team will never dm you, its impersonators trying to fool you.

sick hill
#

I wanted to see if I can open a ticket with some problems I'm running into on SAGE.

crystal phoenix
#

Hello, how can I solve this problem, I cannot remove this fleet from ware. I have already tried everything with several explorers, clear cache, restart, delete copies. I have had this fleet truncated for 2 days.

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I have another fleet farming normally without problems

sly storm
mighty dawn
visual gate
#

hi all, just a dumb question, i think that in the begining i have created 2 acounts for Sabe Labs, but i have using only one. How can i delete the unused one? Thx.

crystal phoenix
worthy merlin
#

Hey all.
Can't refill my miners with ammo. Tried all of the tips expect for closing the rent account on step. Which account exactly am I supposed to close?

mighty dawn
crystal phoenix
#

Thanks, anything step by step if I find a solution

tiny barn
#

the "my inventory "section". i cant add food or toolkits to my fleet? this page doesnt seem to be working?

calm sail
frosty timber
#

4 days with no assets

bleak vigil
sly storm
sly storm
solemn cedar
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Need some help here. I finally was able to Craft a Fimbul Airbike, pushed botton, took all the needed resources and the Airbike is not either in my inventory or my wallet. Anyone had this problem??

pale badger
#

After the latest patch I'm unable to self-destruct:

mighty dawn
#

I'm still stuck and not able to exit respawn after the update

storm ferry
sly storm
#

Trying it.. wait

storm ferry
solemn cedar
#

Who can I talk to about an Airbike crafted in Sage Labs which does not appear in the inventory? The resources are gone.

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Ok I am sorry, I didn´t claim it!!! So sorry for bothering, Airbike obviuosly found!

mighty dawn
wild ether
#

It will be fixed when the problem of exit respawn, it's been 5days I can not play ..

sly storm
storm ferry
#

Can we try a different browser?

sly storm
storm ferry
#

You have to relaunch labs so the fixes can be recognized but you already restarted your pc.

frosty timber
sly storm
storm ferry
storm ferry
sly storm
frosty timber
storm ferry
#

Thank you. So those bugs should have been fixed. I'll recheck with the team.

sly storm
pale badger
wild ether
#

It still does not work I restart my PC and my connection, still the problem of exit respawn with the red message

sullen sorrel
#

What wallet would be recommended for Star Atlas out of Phantom and Solflare?

storm ferry
wild ether
#

yeah

storm ferry
wild ether
#

I tried with the hard refresh it still doesn't work

frosty timber
sly storm
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Reset pc, clear cache, try another browser, etc... nothing

mighty dawn
#

same. even disconnected from my wallet completely and still no way to exit respawn

storm ferry
#

Already mentioned this to the team. Will wait for feedback.

sly storm
#

I think SA team should consider airdrop for everyone who has frozen ships according to ships performance in Faction Fleet. I lost the entire weekend when the prices were good to sell and I didn't even gain the ATLAS income from Faction Fleet

storm ferry
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Were there any bugs you experienced before but now have been fixed?

wild ether
granite moon
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i can't resupply my fleet with ammo, help please

crisp pagoda
#

Hi guys, is there a reason to keep your fleet in score (appart from farming atlas). Will I loose the badge if I un stake it ?

storm ferry
mighty dawn
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I've hit exit respawn about 1000 times now. I need my fix

mighty dawn
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No I actually really enjoy it. my ship is just stuck still after self destruct and I can't play lol

frosty timber
zinc pewter
tiny barn
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i do not have at ticket created. that was fomr this morning, and now it is fixed for me. i am now having issue with removing inventory from starbase to my wallet

tiny barn
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i also think the new added toolkits can be confusing. because you can put in a number and then click tranfer, but then a window pops open, and you have to enter the number again to make it work. if you dont enter the number agina then the transfer button doesnt work.. little confusing, if you dont now how it works at first

zinc pewter
tiny barn
#

ok...will do.....

void narwhal
#

the buttom self destruct doesn't work anymore

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is there anyone else in this situation?

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still doesn't work

nova helm
crisp pagoda
sly storm
timber isle
tardy coral
timber isle
hollow ocean
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Phantom has become pretty slow and just realized it seems I have a ton of pending transactions... is this normal?

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it's all SLABS activity

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I cannot connect the wallet to either LABS or SCORE shakedeyes

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now it's working! I cleared Chrome's cache a couple of times and restarted the PC

brave cobalt
#

pepecry Por favor quitad ese boton de destruccion de ahi!!! Se da por error por prisas.

void narwhal
bleak vigil
sly storm
granite moon
#

Same error since 5 days when i wnt to restock my fleet with ammo (chrome, ledger, windows 10), Keep us updated on progress please.

calm sail
sullen sorrel
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Still getting "Exit Respawn" errors yesterday after patch and again today. I've deleted all cache, changed browser, flipped Prime on, flipped Prime off, etc. Anyone else still having "Exit Respawn" issues?

sly storm
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@calm sail The exit subwarm issue has not been resolved, unlike what was said in the patch notes, or do we need to do something besides clearing the cache, reconnecting the internet, restarting the PC, etc?

sly storm
modest pilot
#

Having an issue where I have ships at a star base (not in a fleet). When I attempt to craft an item the "reversed in simulation error occurs". I've also attempted to take those same ships and create a fleet and get the same "reversed in simulation" error. The ships and/or crew seem to be completely in accessible. Any ideas on how to access the ships and/or crew?

drowsy stirrup
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hi! the copper disappeared from the wallet, and the craft of copper wires, which I have in the process, disappeared from the warehouse!

granite moon
tardy coral
glossy otter
#

hello i cannot see my ships, they are not in my wallet and also not in labs? i feel like they disapeared, i cannot play please help

frosty timber
tardy coral
#

I've got too much to say, and none of it is good at this response. A bit buggy is a bit of an understatement!

We were shown a functioning version of the game and believed in what was promised, now we cannot earn anything until the team resolve these issues, how much longer is that going to be?

glossy otter
#

the ships ive lost a luckily not expensive, but still worrying, but im in it till the end, i still believe in this project, and lucky to be a part of the testing... hopefully the bugs get fixed and we all get our assets back and keep on testing and being a aprt of this journey

tardy coral
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I'm not saying that I don't believe, I just don't like being misled...

gilded robin
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Are there any devs who can fix the problem with crafting table?

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It's stucked.

lament hull
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I have 3 questions :
1- when is the last date of first weeks Golden Tickets(GT) raffle draw.
2- where should I keep my GT to participate in GT raffle, in CSS or Wallet.
3- what is the chance of winning in GT raffle, like for example can 1 wallet with multiple GTs can win multiple rewards OR per 1 account 1 reward with increased probability of winning .

near steppe
crystal phoenix
timber isle
modest pilot
sly storm
#

Welcome to the fleet stuck club

tardy coral
#

Another one bites the dust... I've asked for my stuck assets to be burned and replacements sent, awaiting to hear back from any one of the numerous chats I have going...

wild ether
#

it works again for me with a VPN for the beug exit respawn, finally thank you

sullen sorrel
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Using a VPN fixed "EXIT RESPAWN" for me too!

sly storm
sly storm
elfin sundial
#

Hello. I’ve noticed a lot of the issues happening are because people are clicking too much. I’ve done it myself. If you are clicking on a process, you have to be patient and wait for the transaction to appear for approval, if you click again thinking the first click didn’t go through then the error transaction will pop up. You won’t see the original transaction because it will be hidden by your browser.

granite moon
lapis hound
#

One month later...
Will those problems with VPN be fixed someday ?

sly storm
#

I just discovered that SAGE Labs ships aren't available for use in the Showroom. In other words, I can't even use my assets on Showrrom

naive haven
#

What VPN did you guys use? i am still stuck in "Exit subwarp"

acoustic marten
sly storm
# naive haven What VPN did you guys use? i am still stuck in "Exit subwarp"

My problem wasn't VPN, as I don't use it. I think my problem was switching wallets and approving a transaction (exit warp) with a different wallet address (but connected to sage with another). I've never had a problem like this, as in other w3apps approval simply fails. But I noticed that the bug started after doing this.

waxen token
craggy sandal
#

"EXIT RESPAWN" problem has been solved, hallelujah!!! 🎇

glossy otter
tardy coral
#

Exit wallet resolved for me too, finally... I can play catch up now!

tardy coral
#

Good luck @sly storm & @glossy otter ... I hope your problems are solved soon too!

granite moon
lament hull
merry dew
#

gm!

How to use the fleets staked before?

gilded robin
#

Hello, why nobody asking on my ticket? SAGE LABS

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About 1 day ago I get ticket. Nobody answer me. My crew stucked in crafting Golden Tickets. I can't use my ship because crew stucked

amber sand
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I disbanded my fleet and now all my ships have disappeared. I only did this as I need to earn more Atlas through Faction Fleet. By the way is it just me or does Sage Labs really eat through the Atlas!

quiet vessel
#

I think labs is not working right now

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It already works for me. :p

amber sand
#

I've just lost so much Atlas that I can't use it anymore until i sell.some stuff

storm ferry
amber sand
#

Ah right, might have to do that, until I run out of SOL 🤣

sly storm
dense spear
#

After each action I need to reload the page in the browser, can you help?

tacit lily
#

How do I get a larger radius?

vapid silo
tacit lily
#

@vapid silo I was more thinking by usering Warp ... Do I need more ships or I add 1 more fuel ship?

vapid silo
tacit lily
#

@vapid silo Is the distance by class? Like: XX-Small, Small, M - L and so on?

vapid silo
# tacit lily <@302957826081423400> Is the distance by class? Like: XX-Small, Small, M - L an...
#

Each ship has its own range

tacit lily
#

Aahhh okay.. did`t knew that..

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@vapid silo thanks

tacit lily
#

@vapid silo when it saids max warp 8.4. Is it the small 8 box`s it means?

vapid silo
tacit lily
#

@vapid siloWas it an answer or a question? 🙂

tacit lily
#

@vapid silo Ah cool thanks

hardy shell
#

Wondering if anyone can please help. I'm worried I've gotten scammed somehow, I hope it's just my lack of experience with wallets.

So the last couple of days I've been having this weird thing with Phantom when if I click on the extension, after I'm logged in, it would just show a blank, black screen. I tried clearing cache/cookies, all the satandard stuff, but it persisted. I could still play Labs so I ignored it for a few days.

Today I decided to try to remove Phantom from my chrome extensions and when i re-pinned it, it prompted me to either create a new wallet or recover one. I recovered my wallet, and it said it found activity, and this wallet is not mine.

Please tell me I did not somehow lose all my shit.

scarlet ingot
hardy shell
#

I just created a ticket with Phantom

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Let me rephrase. I cannot log in. When I check Solscan, everything is still in the wallet.

scarlet ingot
#

When you recover don't you have a list of adresses ? Sometimes you need to keep scrolling to find the one you're looking for

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Did you recover with seed phrase ?

hardy shell
hardy shell
scarlet ingot
#

Oh you are using ledger

hardy shell
scarlet ingot
#

So you need to recover with ledger first then reconnect that to Phantom

#

That's why

hardy shell
scarlet ingot
#

You're not the first one lol

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You don't even really need Phantom for star atlas btw

#

You can connect ledger directly

hardy shell
scarlet ingot
#

Will save you some clicks

hardy shell
#

Thank you very much for your help,

halcyon relic
#

I'm stuck on a mining operation, I've stopped it and validated it with the wallet but from the interface it's impossible to exit, do you have a solution? Thank you.

cobalt lintel
halcyon relic
cobalt lintel
hoary kraken
#

how to use Golden Ticket for raffle ?

cobalt lintel
#

First raffle is 4 weeks after launch. Like 2.5 weeks left maybe? I forget when we launched

dense spear
#

Has anyone had this bug? I can’t craft and I can’t cancel.

tacit lily
#

@dense spear I see this when start mening and after few sec`s. it gone and all normal again

lucid topaz
copper warren
#

I lost all of my 15 pearce x4 after taking them out of score an trying to move them to sage labs. How can I get my ships back?

cobalt lintel
#

@lucid topaz @dense spear there might still be a bug and they are working on a patch but just like ironstar said sometimes if you wait or refresh it might change for some people but if not then I refer you to this ^^^^ and also keep an eye on #📢┃minor-announcements for current bugs and workarounds

naive anvil
#

PSA, If anybody was having trouble with refueling any fleet in MRZ-12, it looks like the team resolved the issue as I'm not experiencing the bug anymore. Great job engineering team!

fringe plume
#

i moved one of my fleets to a starbase of a different faction... can't dock in starbase. assuming i can't dock in another factions starbase. i don't have enough fuel to get back to my faction starbase. Can i move another fleet out there and transfer fuel between fleets?

cobalt lintel
echo laurel
unique aspen
#

All in SAGE

naive haven
#

is anybody else still stuck with "Exit Subwarp" bug? the latest patch didnt help with my issue

storm ferry
radiant shuttle
scenic crow
#

=

echo tartan
#

It’s Alison immobilizing crew members, who are stuck as well, so u also lose ability to assign them other crafting jobs

graceful arch
#

Crafting doesn't work

cobalt lintel
stable isle
#

hi, is there a path warp map?

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I am trying to get to MRZ-12 from MUD

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I saw this map, but there is no pathways

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Can i get there from MRZ-9 or I have to take MRZ-8 route?

main turtle
#

Hello. Can someone explain to me the reason behind this difference in mining speed ? I am only mining with half the speed of the fleet. I believe the general resource mining rate is calculated for a resource richness of 1. Which is the richness of the iron that i am mining.

stiff blade
sullen sorrel
#

Hello everyone
Impossible for me to claim output my Golden Ticket.

#

No problem for Other kraft resources. Strange thing

graceful arch
dreamy jay
# graceful arch Same problem

The supply limit has been reached, they need to mint new tickets before we can craft more. For now no more golden tickets can be crafted until they increase supply.

elfin sundial
#

@dreamy jay hopefully that’s the issue. Not happy that the odds will be less though. It is a reflection of how much action LABS is receiving, which is a good thing.

#

@stable isle you have to make your own path, you’ll probably have to store fuel on some other stations along the way depending on how far you can warp and your total fuel supply. You could also mine hydrogen and craft it into fuel. Luckily for myself, I have an Om which has decent travel span. I’m oni and I just mined for rochinol. I used subwarp when I was sleeping to get out there. Took about 3 1/2 hours.

stable isle
elfin sundial
#

Not in LABS as of yet, but you can stake them in SCORE and earn resources.

stable isle
#

So is it worth unstaking from SCORE?

elfin sundial
#

Yeah up until LABS, I’ve had my Om staked, among others. I’m only using the Om, 2 lowbies 41 X4’s and 15 airbikes in LABS. Left the rest to keep staking for ATLAS.

stable isle
#

Hopefully, this ship should be enough to get there. I get what the devs were going for, but it's weird to see that you can't refuel at space stations...

Can anyone confirm that DEV's won't give anything in SCORE, so i can now unstake my ship?

#

Got this ship for 3500$, now only 500$, I was really hoping to get something in return for all that hodling.

maiden ocean
simple gull
granite moon
dreamy jay
cunning urchin
#

hi , i'm need ticket

polar ingot
cosmic dust
#

Hello. After playing last weekend and yesterday with the same Fleet (Named MINER-1), I can't get my MINER-1 fleet to exit mining. I have another fleet (COW-2) that mines without issue in the same location. Both were mining without issue. MINER-1 now just says "Transaction(s) reverted during simulation" when trying to approve the mining exit. The initial stop harvesting (for MINER-1) solona approval didn't give an error, the attempts thereafter, did.
Self-destruct isn't an option for MINER-1 since it is still mining. How do I get this fleet working again? Thanks.

Atlas Prime was never enabled.
Closing the browser and CTRL+F5 didn't help as well.

dense eagle
#

Do you know any solution to this problem?

graceful arch
#

SDU farming doesn't work as well🥴

maiden ocean
snow forum
#

will there be an announcement when golden ticket supply has been restored?

sacred thorn
#

Can I retract my ships from Sage?

maiden ocean
#

same way you got them in

fringe plume
hoary stone
#

Hello! I've been mining various resources for a while now and everything has worked quite well. But today an error appeared. I sent a couple of ships to Opal JJ for SDU. Collected 20 SDUs. The message “WARNING: SCANNING REQUIRES 4 TOOLKITS!” appears. I returned the fleet to the station and refueled the TOOLKITS, after which I sent the ships to the same place where they were collected. The message did not disappear! I returned the fleet to the station, refilled the TOOLKITS and added Fuel, and then sent the fleet to the SDU mining site. When I tried to start mining, the message “WARNING: SCANNING REQUIRES 4 TOOLKITS!” appeared again. But when I tried to return the fleet to the station, I discovered that there was not enough fuel!! I wanted to liquidate the fleet, but the liquidation button also doesn’t work!! Has anyone had something similar? How can I fix this?

dense eagle
#

This bug is terrible, those of us who are with it lose a lot of money

fringe plume
#

thanks @sacred thorn

cobalt lintel
crystal phoenix
limber oriole
#

Can't exit subwarp 😢

granite moon
#

I have a bug here, the fleet is following a strange trajectory to reach its destination starbase. Can you inform the developers. Tks

storm ferry
limber oriole
storm ferry
limber oriole
acoustic marten
#

Does anyone know how to use this Golden ticket?

acoustic marten
viral marsh
#

Any ideas why most of the times in the Labs Dashboard the "Crafting Processes" is empty but I know that the crafting is happening?

cobalt lintel
sly storm
nova helm
#

hi team, follow up on Ticket ID: 65191657edd53699dabaae99

sand hawk
#

I tried out Sage, but decided to return my fleet to Faction Fleet. I disbanded my fleet in Sage, and transferred my fleet to my wallet... but now my fleet is nowhere to be found. Not in my wallet and nowhere that I can find in Sage

sly storm
crystal phoenix
# limber oriole Same ! ...

Hello, I followed someone's advice and installed the solflare wallet, loaded the seed phrase and the problem ended, it seems that it is something with phantom

limber oriole
dense eagle
#

any solution?

acoustic marten
#

I can't open a ticket <@&809877248572260394>, I have already have a ticket but this problem solved and it s closed. I have same problem with golden ticket

lucid topaz
#

same here

lapis vault
#

Same for me as well.

acoustic marten
storm ferry
acoustic marten
royal light
#

ok, i disbanded my fleets and now it shows less crew than i would need to form new fleets. is that a bug?

storm ferry
storm ferry
acoustic marten
storm ferry
graceful arch
#

Permanent error - we are star atlas

amber barn
#

pls guys, fix crafting, I want to craft maxhog 😦

chrome heron
#

Refresh of Browser solves this issue -> I moved all of my large ship fleets to a non-CSS space station (UST3) and wanted to reform them into one large mining fleet... now when I want to unite them it says there are no crew - all my crew were magically transported to the CSS... so now my expensive ships are stuck there with no way home... How do I get them filled with crew and use them again?

chrome heron
#
  1. Keep crew at CSS where ships were disbanded. (Or make crew available everywhere - if it is a quicker fix?)
amber barn
#

Team is sleeping.

vapid silo
#

No one even knows what side you’re on

chrome heron
#

Mava
BOT
— Today at 5:08 PM
@MechMan All your ships are safe. Only this is the problem of the show

Staratlas(forever) | Star Atlas Mod
@MechMan please clear your browser history once and test or Maybe a hard refresh (ctrl+F5) might help. If it is not solved, let me know

Staratlas(forever) | Star Atlas Mod
@MechMan And please check your other bases

Staratlas(forever) | Star Atlas Mod

#

I feel so "blonde" now... no offence to blonde people out there... refreshing the browser let me reform my fleet at another non-CSS star-base... so there was no crisis bug... sorry guys... I'm sure the team is already overworked...

chrome heron
graceful arch
#

Guys, SDU farming doesn't work a whole day on the Exodus wallet

naive musk
#

I dismantled my fleets and some ships disappeared, how do I solve this bug?

amber barn
untold brook
calm sail
storm ferry
#

Hi @acoustic marten let me check your old ticket.

#

I will have to close the sub-channel in the create a ticket section you've created.

nimble mulch
#

S

oak hill
#

Cargo hold is 17340 but only fits a 3468 enrergy substrates is there a size chart for crafted items? Thought is was 1 to 1 and now have crap loads of sh@t to hull?

storm ferry
#

Energy Substrate (#17) counts as 5

oak hill
#

Wow, wish I would have known. going to take a week and tons of fuel to move everything to CSS. Not buying a big ship so stuck!

#

oh and TY for the reply!!!!!

acoustic marten
fresh nebula
#

I think i have discovered a bug?

#

where should i report it.

fresh nebula
#

Thanx

royal light
#

are the ATLAS fees for the marketplace and for crafting explained somewhere? they seem very high (40 ATLAS for buying resources; 40 ATLAS to import from wallet, 130 ATLAS to craft...)

cobalt lintel
#

Also don’t close the rent accounts if you’ll be using those items again anytime soon (if you sell all of said item)

royal light
#

That does not explain the high crafting gas fees...they also seem to be the same independent from how much i craft

cobalt lintel
royal light
royal light
cobalt lintel
#

There is a crafting fee but I don’t know exact details. Let me see if I can find an article or something

#

Don’t take DMs please. Just gotta stress this, a lot of assholes watching

royal light
# cobalt lintel For the same item?

e.g. when I craft copper to copper wire the fee is always 0,0056 SOL (ca. 80 ATLAS). Independent from if I did this berfore already and also independent from the amount of items i craft

cobalt lintel
royal light
cobalt lintel
# royal light that would be great, thanks!

The two Aephia articles I read didn’t mention the exact costs but said it should be minimal which for me it has been except when it opens a new rent account. One last follow up question, are you exporting the items to your wallet after crafting?

cobalt lintel
# royal light no i keep them in css

Hmm ok idk then. I was thinking maybe if you were exporting after one process finished before starting the next then it could be just opening and closing the rent over and over for labs. I don’t know though, maybe someone else might know

scarlet ingot
#

Getting this everytime I try to stake my IMP ships in Faction Claims, after withdrawing them from SAGE Labs.

#

Confirming transaction on ledger but they won't stake.

#

Anyone ever had a similar issue?

#

Just tried it again and it went through...

#

Guess time was the answer.

grave nacelle
scarlet ingot
#

It's resolved

young vault
#

Hey guys. May I have BD?

scarlet ingot
young vault
#

I wanna send partnership offer

cobalt lintel
young vault
crisp halo
#

Hey, do we have a solution for fleets stuck in mining? I hit "Harvest resources and stop mining". It transferred the mined resources to cargo but it's stuck in mining. When I click stop mining again, I get the red wallet message "Transaction reverted during simulation". Hard reload and clearing cash didn't help. Thanks.

crisp halo
cosmic dust
hushed lynx
#

Where I see the exp i have in Never alone

queen spoke
#

Is it normal to pay 37 atlas for stop mining?

#

Where xan i find the info

#

Thanks

zealous juniper
#

I had a problem with marketplace today, tried to open a ticket but it says I already have an open ticket which I do but thats for another matter. Can we only have one ticket open at once?

storm ferry
zealous juniper
storm ferry
#

can you try doing a hard refresh or restarting your connection?

zealous juniper
storm ferry
#

I see. and you were credited the right amount, yeah?

zealous juniper
brave cobalt
#

En ONI 3 no me deja craftear

maiden ocean
thick trout
#

hello huys, i got a friend who bought his ships in game launch but he didnt claim the ships for the website is there a way to find then

storm ferry
tawdry schooner
#

Hello, why does the START SCAN button for some people take 60s to come back active and mine takes 150s?

storm ferry
solemn cedar
#

Hi there. Got a small problem here: I crafted a VZUS Solos, added it to a fleet, was able to undock but now for some reason it doesn´t scan, move or even self destruct. "There was something wrong in the transaction" keeps coming, anyone had this issue?

maiden ocean
solemn cedar
#

Oks, will do

modest pilot
#

Is Sage Labs down? The site loads, but will not connect to Phantom wallet. Activity indicator spins for a while and then the "Connect a Wallet" modal resets. Main Star Atlas site was not able to load inventory either this morning.

#

NVM... It's working now.

thick trout
#

this is my friends case... my problem here is because my ships dont go to starbase do you know how solve this

crisp halo
#

Hey, I remember someone already mentioned that sometimes a fleet receives less SDUs than corresponds to its number of crew, e.g. 6 or 8 instead of 10, as has happened to me, too. Is it a bug or a feature?

maiden ocean
#

but if all found for the timeframe you maybe get less

mossy saffron
#

Hi if somebody have problem with his markets orders switch usd to atlas during freeze market( and reconnect after validate transaction) please contact me , the OM sell yesterday at 671 atlas for example

maiden ocean
#

but yes after a refresh you in atlas i think

mossy saffron
maiden ocean
#

never take dm

mossy saffron
mossy saffron
maiden ocean
river raven
#

Why am I discovering only 4 SDUs at a time with this fleet?

mighty terrace
#

Anyone had this issue?

#

Have tried it all and nothing fixes my issue unless i missed something a community member tried having the same problem. Thx frens

storm ferry
polar bane
#

One question please, has Star Atlas halved the output of SDU components or is it planning to do so?

Also I don't see the fondation room channel, can you please add me, thanks 🙏

maiden ocean
polar bane
prime dragon
cloud gust
#

I've used another PC, another browser and nothing, I've linked cache and nothing, I wonder if someone from support can help, I've opened a ticket, but I haven't had an answer for more than 15hs and no reply.
My 15 Fimbul Airbike ships are not appearing in my STARBASE HANGAR or STABASE CONTROLS, this happened after this message appeared when I was refueling the ships (You must be at the Central Space Station to import cargo from your wallet.) After I refreshed the page, my ships disappeared, what should I do to get them back?

prime dragon
cloud gust
#

@prime dragon I've already looked

restive compass
#

Hello. I'm having a problem with not being able to move one of my fleets back to my base or even to another spot.
I've already created a ticket with more details of my problem 🙂

maiden ocean
restive compass
maiden ocean
#

@royal urchin

maiden ocean
#

banned him

restive compass
maiden ocean
#

they not on the server

#

report his message to discord

narrow torrentBOT
#

alert Attention, everyone! alert

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visual gate
#

i found only 1 sdu with one of my Opaljetjet, but cost to me 2 toolkit. Maybe is a bug?

graceful arch
#

fleet of 10 ships. dropped only 3 sdu's. There is enough space in the cargo, more than 1000 toolkits

narrow torrentBOT
#

alert Attention, everyone! alert

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restive summit
#

Hey @maiden ocean

What do I do in this case?

My mining fleet is in an undiscovered sector?

narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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amber barn
#

My fleet is stack. 😦 Cant disband or undock fleet. Cant remove resources or add resources to the fleet. Any ideas?

storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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scarlet ingot
#

Anyone having difficulties withdrawing resources to wallet? Been trying to export Copper for a while now and it never goes through.

calm mist
storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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sullen sorrel
#

I can't dock and can't go anywhere else with the ship

eternal imp
#

Could you take a look at my ticket please? It's been 3 hours since I opened it and no response, I need urgent help @storm ferry

narrow torrentBOT
#

alert Attention, everyone! alert

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zinc pewter
eternal imp
#

4 hours

#

I can't wait any longer, what does it cost to open my ticket?

zinc pewter
# eternal imp please check my ticket

I am a community moderator. I don't do tickets. However, lots of tickets have been submitted. Waiting 4 hours for a response is not abnormal. Please be patient, your ticket will be responded to.

eternal imp
#

Well dude, then make some kind of effort there, notify those who keep an eye on the tickets, waiting 4 hours to get a response on the ticket is never normal

#

It's literally a click, come in and see, isn't there anyone working?

zinc pewter
mossy saffron
zealous juniper
mossy saffron
silver fox
#

I've just reported both of your cases to the teamPepePray (Enigma & Paleta)

narrow torrentBOT
#

alert Attention, everyone! alert

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ashen wyvern
#

I'm having trouble exporting diamonds into my solflare wallet. Is there a fix for this?

storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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zealous juniper
narrow torrentBOT
#

alert Attention, everyone! alert

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hollow sapphire
#

hey, Im trying to export from CSS to wallet, any way to solve this?

narrow torrentBOT
#

alert Attention, everyone! alert

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pale badger
#

can a human please look into my ticket? The Mava bot isn't very helpful.

tulip cypress
#

hello, My CSS is actually MUD but in my profile, my faction is USTUR ? Anyone know how to harmonize it ?

hollow sapphire
#

You guys are really funny

zinc pewter
# hollow sapphire hey, Im trying to export from CSS to wallet, any way to solve this?

Yo, so I have fixed this before. Send 1 or more of the item you are trying to export from labs (buy on market, or from another wallet) to the wallet you are trying to export the component to. This should allow you to export after.

I have also been told you can make a super lowball order on the marketplace and that should fix this, however, I have not tested that theory.

zinc pewter
tulip cypress
hollow sapphire
zinc pewter
# tulip cypress Jesus, What I have done ?

lol I don't think you have done anything. Did you craft the CSS or did you scan it in EV or how did you obtain it? There are three different css, one for each faction. Sounds like you have a mud one.

zinc pewter
zinc pewter
#

Purchase from the market, or send from another wallet, and that should allow you to export from labs to your labs wallet.

tulip cypress
zinc pewter
# pale badger ☝️

Patience my friend. Spamming chat every 15 minutes asking for help on a problem you already reported is not the way. The team works hard getting to everyones ticket, but when you are dealing with 100s or potentially thousands of tickets a day, it takes time. Please be patient.

pale badger
hollow sapphire
#

thanks @zinc pewter

zinc pewter
zinc pewter
#

Either way, patience is required. Team can't talk to everyone at the same time.

pale badger
zinc pewter
pale badger
zinc pewter
pale badger
zinc pewter
pale badger
zinc pewter
tulip cypress
zinc pewter
# tulip cypress When I first created my account i think

The only time you would have been granted one would have been Escape velocity, if you didnt play that, then you had to either craft it, or purchase it. At least to my knowledge they were never airdropped. Once you actually pick your faction, I am sure you can find a trader to swap CSS with.

tulip cypress
zinc pewter
#

I have no idea then, to be honest.

tulip cypress
#

maybe I should open a ticket just to let the team knows this problem ?

tulip cypress
rugged sparrow
#

Hello, I been trying to claim my fuel and keep getting this error. I've refreshed and cleared history.

rugged sparrow
#

I rebooted and it worked.

narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
empty sinew
#

This is wrong for real

narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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echo tartan
#

Hello, is there an issue with the marketplace today? Order book is empty for all components

echo panther
#

Starcomms down again?

cobalt lintel
echo panther
cobalt lintel
narrow torrentBOT
#

alert Attention, everyone! alert

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glossy otter
#

hello, since day 3 of sage labs, my ships have been missing and i cant play, i dont know what to do, my ships are not in my wallet or in sage labs,

narrow torrentBOT
#

alert Attention, everyone! alert

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#

alert Attention, everyone! alert

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muted dune
#

Hrmmm... anyone else have their fleets disappear all of a sudden? And cannot access any sectors?

echo panther
#

Hm...sage lab on mobile doesn't connect to the solflare app? Cos I keep getting a pop up that links to either the web wallet or the google playstore.

maiden ocean
#

if you on android

maiden ocean
#

hard refresh

#

ctrl+f5

#

if it doesnt work #ticket do not take any direct messages

sterile bay
#

hello, i just resolved the strangest bug, made a ticket on it and closed it with the screenshots etc, check it out, It might be handy to put on the faq --- Ticket ID: 6526ecf35673fafcbad104e5

narrow torrentBOT
#

alert Attention, everyone! alert

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drifting mural
#

hey my fleet has dissapeared? anyone knows anything?

narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
sick hill
#

I seem to have a fleet on SAGE stuck in mining. This kind of thing hasn't happened for a long time. Nothing I do seems to get it unstuck. Any suggestions?

ebon pulsar
#

Same have been trying everything for the last 10 min

novel crypt
#

same here

#

I also cant claim my crafts

storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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#

alert Attention, everyone! alert

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fresh nebula
#

First fleet works!

narrow torrentBOT
#

alert Attention, everyone! alert

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fresh nebula
#

Second fleet does not worl

#

work

#

comng out with simulation error on transaction

#

Whether it be trying to dock or mining it still fails!

#

I have the fleet on css

#

anyone experiencing the same?

maiden ocean
#

do not take direct messages

devout dagger
#

Hi, I cannot see any order in the marketplace since a few hours ago. Anyone experiencing the same issue?

maiden ocean
hoary tree
#

I think the same problem was mentioned above, but; No matter what I did, it didn't fix it either. The fleet coming from the dock does not undock, the fuel shows empty even though it is loaded.
-sage refresh
-sage ctrl f5
-pc restart
-pc browser cache cleaning

HELP PLEASE 🙏

analog meteor
#

the market is not working

narrow torrentBOT
#

alert Attention, everyone! alert

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silver fox
viral garnet
#

have cleaned all, trying ctrl f5 and ctrl R]

#

my marketplace just dont work

storm ferry
solar grotto
#

is there a known issue with solflare wallets by crew not registering in the starbase even though they are deposited in the CSS? I have tried 2 different solflare addresses and im encountering the same issue with both. I've tried refreshing, clearing cache, exporting and importing back in. nothing seems to fix the issue

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#

alert Attention, everyone! alert

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frosty timber
#

Has anyone lost thier crew after crafting? Mine keeps saying they are crafting but they are no where to be found. I tried all the regular workarounds.

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#

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#

alert Attention, everyone! alert

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storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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frail yoke
#

I had a weird bug where my fleet won't exit warp

#

anyone know what to do?

loud canopy
frail yoke
#

are you also unable to claim crafted items?

verbal berry
#

Can't stop mining resources. What to do?

verbal hollow
frail yoke
#

ok me too

#

seems we ae all unable to give commands to our fleets

modest pilot
narrow torrentBOT
#

alert Attention, everyone! alert

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loud canopy
#

spending ATLAS for nothing...

#

noone will can refund us for that ATLAS Spent I suppose...

#

because PHANTOM is continuing to get ATLAS for every attempt...

tender niche
#

Sage Labs works again. Thank you!

verbal berry
maiden ocean
#

do not take direct messages

narrow torrentBOT
#

alert Attention, everyone! alert

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lapis vault
#

This is request.. in using sage with mobile phone and using the phantom wallet browser that does not rotate screen to landscape view, can you make the crafting section scroll left and/or right like the other game screens. When I am trying to craft, I am unable to set the amount to craft or see the amount of material I have mined.

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#

alert Attention, everyone! alert

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narrow grove
#

i cant stop mining.. tried several times..

lapis vault
narrow grove
lapis vault
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#

alert Attention, everyone! alert

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storm ferry
wispy atlas
#

Im unable to disband or undock my fleet. It also appears my cargo is bugged I have 40k in cargo yet only shows 600. Ive restarted, refreshed, cleared site data, switched wallets.

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#

alert Attention, everyone! alert

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narrow torrentBOT
#

alert Attention, everyone! alert

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echo panther
#

So...been trying for the past few days to connect sage labs on my android mobile. Sage lab keeps saying it detects solflare on my mobile device, but every time I try connecting, it'll direct me to the solflare website instead of opening up the app itself. Have already tried on several different browsers ( brave, chrome, firefox, kiwibrowser, opera gx) and they all do this. Have also tried installing phantom (android device btw) and sage lab is also directing to the phantom.app website instead of opening up the phantom app. Anyone has any idea how to resolve this?

#

What kindly dm? If you're a mod or admin, you'll likely either give a solution or tell me to open a ticket instead of dming

echo panther
cobalt lintel
echo panther
echo panther
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#

alert Attention, everyone! alert

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fringe plume
#

is there a way to transfer my sage labs character to solflare? Phantom wallet is extremely frustrating. Autoconfirm doesn't always auto confirm. I suspect phantom wallet is extreamly slow compared to solflare.

cobalt lintel
#

You can make a solflare wallet and send the assets to the new wallet or you can enter your seed into solflare and it’ll appear

#

Don’t take DMs

#

Don’t click on random links people share here either please

fringe plume
#

thanks @cobalt lintel

narrow torrentBOT
#

alert Attention, everyone! alert

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fringe plume
#

I have a couple small fleets who's scan button does not appear and the cargo shows as 0 toolkits even though they have full toolkits in the cargo. I have tried
disbanding and creating a new fleet
refreshing the web page
usually the cargo will show up as full after a web page refresh, but a couple fleets would still show up with 0 cargo
anything else I can try?

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#

alert Attention, everyone! alert

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storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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ancient spoke
#

Hi! I have an x-small ship in Star Atlas called Opal Jetjet. Can I use it in SageLabs for farming resources? When I try to deposit it to Starbase I have a sign "You do not have any ships in your wallet or Starbase." Why I cant use it?

storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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ancient spoke
maiden ocean
narrow torrentBOT
#

alert Attention, everyone! alert

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modest pilot
#

I'm trying to claim a craft of fuel and I keep getting an error indicating that there are "Not enough tokens". I have almost 1 sol in the wallet and over 1k Atlas. Could this be an error with the Labs fuel supply wallet?

narrow torrentBOT
#

alert Attention, everyone! alert

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hollow oyster
modest pilot
#

Yep! that error!

hollow oyster
#

any1 can help me with CLAIM OUTPUTS error?

hollow oyster
modest pilot
hollow oyster
#

oh thx for information ...looks like as global problem now

#

@prime dragon do you know about this global problem?

#

now is working

#

did you do something?

spiral lichen
#

Does anyone have a showroom key that they won't use that they could give me? I would like to test the game, but my access key will only be released in 6 days 🥺

narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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languid aurora
#

Refull and undocking aren't working for me, the same for you ?

narrow torrentBOT
#

alert Attention, everyone! alert

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languid aurora
#

Ok now

storm ferry
languid aurora
#

It's ok now, I had no error, just no refresh after refueling and undocking in the fleet management

storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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hoary tree
#

I want a return ticket. My account is at risk. help please.
n0aX#0 ticket no

hoary tree
#

they emptied my budget

cobalt lintel
hoary tree
#

Routine use for atlas only. I don't do anything else.

cobalt lintel
#

Don’t take any DMs by the way. No one will ever DM you

storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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spiral lichen
narrow torrentBOT
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alert Attention, everyone! alert

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spiral lichen
storm ferry
narrow torrentBOT
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alert Attention, everyone! alert

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proper nebula
narrow torrentBOT
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alert Attention, everyone! alert

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storm ferry
proper nebula
storm ferry
proper nebula
devout marlin
#

I crafted pearce x4 ship..but i can't claim. I stuck in workshop whit my all ships. Can help anyone?

#

I wait 4 hours but nothing

devout marlin
narrow torrentBOT
#

alert Attention, everyone! alert

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hoary tree
#

I can't open a ticket @maiden ocean help please

maiden ocean
#

doesnt work?

hoary tree
maiden ocean
hoary tree
#

I wrote via DM, but would you like me to open a ticket?

maiden ocean
#

please dont fall for it

#

cmon

#

you have to be careful

#

Attention, everyone!

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

#

report this guy to discord

#

man i hope you dont fall for it

#

like answer please

hoary tree
#

We talk to you via DM but

maiden ocean
#

dont do that

#

The Star Atlas Team and Mods will NEVER DM YOU FIRSTThe Star Atlas Team and Mods will NEVER DM YOU FIRSTThe Star Atlas Team and Mods will NEVER DM YOU FIRSTThe Star Atlas Team and Mods will NEVER DM YOU FIRSTThe Star Atlas Team and Mods will NEVER DM YOU FIRST

#

@hoary tree do you understand that direct message is a doppelganger which wants to fool you

#

@hoary tree

#

@hoary tree

#

@hoary tree

hoary tree
#

ok I understand.

#

@maiden ocean I closed the dm

#

I am opening a ticket.

maiden ocean
#

that website will take everything in your wallet

hoary tree
hoary tree
#

I am open a ticket. @maiden ocean

maiden ocean
narrow torrentBOT
#

alert Attention, everyone! alert

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lapis rainBOT
#
jhamcapcha has been warned

Reason: Posted a link

#
jhamcapcha has been banned

Reason: Too many infractions

#
lil nEoN#8906 has been warned

Reason: Posted a link

#
lil nEoN#8906 has been banned

Reason: Too many infractions

narrow torrentBOT
#

alert Attention, everyone! alert

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amber barn
#

How can I delete one of my characters in sage labs? I created two by accident.

narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
proper nebula
cobalt lintel
proper nebula
cobalt lintel
#

He asked how he can help and you didn’t say what you needed help with

storm ferry
proper nebula
storm ferry
proper nebula
storm ferry
storm ferry
proper nebula
cobalt lintel
#

I forgot I’m still in the chat

cobalt lintel
# proper nebula Thank you

Sorry for the sarcasm. I have family that live there so I was just teasing a little. Enjoy the community and good luck

storm ferry
proper nebula
cobalt lintel
storm ferry
#

I'd say most (?) . definitely not all lols

deft anvil
#

hello, how comes we cannot buy consumables on marketplace?

storm ferry
deft anvil
storm ferry
hollow oyster
#

For the last few days, especially yesterday, today, sage labs is lagging and the pages on the marketplace are not loading.
Can you fix it?

storm ferry
#

it's working for me

hollow oyster
#

i tested on two computers with two browser - the game not working

#

I can't sell resources and nobody can buy them

#

this problem is last two days

hollow oyster
#

read the general chat there are a lot of posts about the malfunction

#

currently the biggest problem is not loading pages on the marketplace- sage labs has problems too but it works now

storm ferry
#

have you tried restarting?

#

works for me

hollow oyster
#

currently the biggest problem is not loading pages on the marketplace- sage labs has problems too but it works now

hollow oyster
storm ferry
# hollow oyster

I am trying to troubleshoot because it is working fine for me.

#

also please try answering my questions

#

have you restarted your machine? are you using a VPN?

hollow oyster
#

i tested on two computers with two browsers

#

what is "it is working for me" ? show me print screen

#

the last 24 hours marketplace has a big problem

#

PLEASE start solving this omfg

storm ferry
#

try restarting your machine or do a hard refresh

hollow oyster
#

i did 1000x

storm ferry
#

I'll also have it mentioned to the rest of the team

hollow oyster
#

opera nad firefox same problem

#

last two days

#

before was OK

#

one page loads with thousands of refreshes

storm ferry
hollow oyster
#

the interesting thing is that tens of hours have to pass before someone starts solving something

#

it's 2023, can you do some sophisticated check on it that will immediately recognize the problem?

storm ferry
#

team is based in the US and us mods don't really have an access to the infrastructure. but I already had it relayed to the team

narrow torrentBOT
#

alert Attention, everyone! alert

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coral linden
hollow oyster
#

yes this problem has been going on for more than 10 hours now and no one is solving it
It's unbelievable to me that the guys don't have an automatic check for that

coral linden
#

And this is on Android Phantom browser

coral linden
hollow oyster
#

no one solves it, they don't even know that they have the problem, when the problem started, I posted it on the main chat several times, but no one responded. How do you want to solve other minor problems when the main thing MARKETPLACE does not work

storm ferry
storm ferry
coral linden
hollow oyster
#

in australia is working

#

we have problem in europe

coral linden
#

im in Europe too

hollow oyster
#

yeye interesting problem

storm ferry
hollow oyster
#

australia is OK, europe is bad

coral linden
storm ferry
coral linden
storm ferry
#

nah it's ok. I just wanted to check something

hollow oyster
storm ferry
#

let me connect through vpn

storm ferry
pale badger
#

The EU market server had a lot of hiccups recently.

storm ferry
coral linden
pale badger
#

At least this time it is clear that the server has a problem. Some weeks ago I got only old market listings and this was even worse, because I created offers with a wrong price 😁

coral linden
hollow oyster
#

Free VPN is a security issue

coral linden
storm ferry
hollow oyster
cobalt lintel
storm ferry
hollow oyster
cobalt lintel
#

2-5 am there

cobalt lintel
cobalt lintel
#

Some things get better here and there but overall it’s a mess

#

And I don’t think anyone has every explained why

#

But it’s been frustrating for many of us for a long time now

coral linden
narrow torrentBOT
#

alert Attention, everyone! alert

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languid aurora
#

The market place seems ok now

scenic lake
#

same Marketplace problem here in Canada

maiden ocean
#

we aware, thx for the patience, team is on it

#

do not take any direct messages

#

scammers watching

narrow torrentBOT
#

alert Attention, everyone! alert

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

gaunt olive
#

Who do I speak when one of my fleets is stuck? I've done a quick search and it appears that there's a channel: #no-access. But ironically enough, I ain't have access to it 🤷‍♂️

narrow torrentBOT
#

alert Attention, everyone! alert

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cobalt lintel
gaunt olive
#

Stuck as can't undock, disband, or remove cargo. Tried everything from changing browser, wallets, enable/disable transactions with ATLAS... got through the whole checklist.

#

But again... ironically enough, when I try to go to No Access... I ain't have access

#

"This link is to a server or channel you don't have access to"

So I guess that my roles don't enable me to access it.

gaunt olive
zenith mortar
#

I have the same issue. One fleet is unable to do anything. I have created a ticket and tried everything you described as well.

cobalt lintel
gaunt olive
#

Well, I will wait a bit more, maybe the issue will resolve itself, it happened before.

Just out of curiosity, how do you create a ticket? sage labs doesn't appear to have a link to it.

cobalt lintel
#

Sorry for the late response

#

And don’t take DMs

gaunt olive
#

Ah no worries - but I tried it, it gives me a pop up warning dialog stating that I ain't have access to it

#

"You don't have access to this link"

Probably related to roles

#

I'll wait for tomorrow. It might fix itself

cobalt lintel
cobalt lintel
gaunt olive
#

It is fine... I'll just wait. Thanks for the help! 🤝

narrow torrentBOT
#

alert Attention, everyone! alert

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copper jungle
#

Harvest resources and stop mining. It gives an error, what should I do?

narrow torrentBOT
#

alert Attention, everyone! alert

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cobalt lintel
cobalt lintel
# frail yoke same\

Hydrogen distro account is empty. Team is aware and we are waiting on the responsible person to fill it

frail yoke
#

like seriously there is ONE responsible person to fill it? what if they get covid or something? thinking

cobalt lintel
#

I’m not sure if it’s exactly one or not but whatever the process is they are in the Americas I think and was or is sleeping

frail yoke
#

hard to go by without hydrogen😂

cobalt lintel
frail yoke
#

i feel for the guy though sometimes i forget to claim the hydrogen and can't make polymer

#

maybe we should donate some hydrogen to that wallet 😄

#

but anyway feel free to delete my off topics

cobalt lintel
frail yoke
#

you should unironically find a whale that can replenish the wallet and compensate them once your guy wakes up

cobalt lintel
polar bane
#

Hi, sorry for the trouble, I can't get the fleet out of maining anymore, it keeps saying that the tokens are insufficient, but it's not true, I've tried cleaning the history and restarting the computer, but nothing seems to work, I've tried changing the fee payment, but nothing, can you tell me what can I do?

frail yoke
#

lol just read the chat bro

cobalt lintel
woven oar
#

Haloo mate

cobalt lintel
#

Just need to wait and I’m not sure how long it’ll take

polar bane
woven oar
#

Hey there, pleasure to meet you! I'm from Creo Engine, and I'm really stoked about this project. Who's the go-to person I should chat with?

polar bane
cobalt lintel
cobalt lintel
woven oar
hollow oyster
#

after two hours nothing had changed

cobalt lintel
hollow oyster
#

omfg

#

they can just wrap it up with that attitude

cobalt lintel
#

If they don’t do announcements

narrow torrentBOT
#

alert Attention, everyone! alert

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hollow oyster
#

add hydrogen omfg the whole game is paralyzed
again, no one solves it for several hours

small locust
#

come on devs....

cobalt lintel
cobalt lintel
#

It’s back

cobalt lintel
cobalt lintel
narrow torrentBOT
#

alert Attention, everyone! alert

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cursive vigil
#

who got the fleet stuck in station problem and got resolved?

#

mine has been stuck over 6 hours, can't undock, can't move, can't transfer

#

ticket created and been waiting

cobalt lintel
hollow oyster
#

How to unblock stuck fleets on CSS?
The others work, but two are simply stuck and nothing can be done with them

#

?

cobalt lintel
hollow oyster
cobalt lintel
hollow oyster
#

others work normally

cobalt lintel
hollow oyster
#

i did and i did check it on second computer ..same problem

cobalt lintel
#

When I ran that many fleets it was slow as hell to update

cobalt lintel
hollow oyster
#

I created a ticket. I guess there is nothing else I can do

cobalt lintel
#

Hope it gets fixed for you soon

narrow torrentBOT
#

alert Attention, everyone! alert

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narrow torrentBOT
#

alert Attention, everyone! alert

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fresh nebula
#

So, what happened to all the ships in crafting workshop?

narrow torrentBOT
#

alert Attention, everyone! alert

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storm ferry
narrow torrentBOT
#

alert Attention, everyone! alert

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dusk trout
# hollow oyster

I am having the same issue and created a ticket, so I just wait now for response

narrow torrentBOT
#

alert Attention, everyone! alert

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hollow oyster
native shoal
#

anyone with fleet stuck on mining?

narrow torrentBOT
#

alert Attention, everyone! alert

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vale imp
#

My fleet is stuck in warp

chrome heron
tough dome
#

Is it happening to someone that they won't let out of subwarp?

#

I've tried several times to get out of sub warp, but it won't let me, it just charges for the transaction that yes xD

chrome heron
#

Seems I have stopped mining... and all is well again... can dock... and continue... maybe just slow response?

tough dome
#

It won't let me do anything since I can't get out of subwarp.

frigid flume
#

some have solution for this....

native shoal
frigid flume
#

I can´t recover my crews from crafting

#

PLEASE HELP!

native shoal
#

normally clean cache solves that

narrow torrentBOT
#

alert Attention, everyone! alert

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chrome heron
#

Resolved - All Working again 🙂 -> Waiting again for mining to end... what is going on... is the system slow?

narrow torrentBOT
#

alert Attention, everyone! alert

Please be cautious and do not reply to direct messages (DMs) from unknown or suspicious users. The Star Atlas Team and Mods will NEVER DM YOU FIRST. If you receive any unsolicited messages or suspicious requests, report them immediately. Your safety and security are our top priority. Stay vigilant and protect yourselves from potential scams. Thank you and fly safe!

hollow oyster
#

lag