🤝┃community-support

[storm ferry]

hi @sweet ravine , what is your wallet address?

[sweet ravine]

it is: FDMXna624BfG5nv7EfM8QPyscJz1XadRRiD5uj6C4QZP

it seems I still have access to Star Atlass Showroom, but lost the ship

it was just testing one, Pearce X4. I see some transactions in Phantom Wallet, and had my Chrome hacked I guess. So the hacker probably got my 5 usd worth ship xD

but is it possible I lost my Game Codes with that ship? I see none on my profile page in Star Atlas

also, I had to choose MUD faction once again, it was done long ago

[storm ferry]

VB got your ticket so I'd let him handle your request. Thanks for raising the ticket.

[trail stump]

Hi, im having some weird behaviour on emissions , the "retain my current lock period" for some reason gives substantially more than if i extend the period to the 5 year mark .

purple graph is the "retain my current lock period "

and this is if i extend the period

[floral sentinel]

@maiden ocean hi there,is there any new in regards of bike skins ? I still got the blue one missing >.>

[silver fox]

Hey @floral sentinel not yet sorry

[floral sentinel]

oghhh my day's ... ok thnx 😉

[silver fox]

I just did some tests and everything is working correctly. You should have a blue column for "extend". Have you added a token amount to lock?

[trail stump]

No, i was testing with 0 add, just by increasing or maintaining the current lock period

I wa about to compound but notice the difference in the rewards

[silver fox]

Okay, that's normal then. When you click on "retain my current lock period" but add 0 zero tokens, there will be no changes to display. However, if you extend the lock duration of your current tokens to 5 years, it is normal that you have more rewards.

[trail stump]

Sound correct, let me try and repeat with the amount to re-lock and update you, it would take me about 45 min yo get back

[trail stump]

Hi darwin , i still have the issue, can i DM you to provide further evidence that I would not like to be stated publicly in the chat :D?

[silver fox]

feel free to #ticket 🙂 but of course my DM are open

[trail stump]

i have dm you the full details of the issue

[chrome heron]

Hi guys... have the airdrops for buying "Claim Stake Tier 1" from the Devs (Star Atlas themselves) been added to wallets as NFT's because my one account has an airdrop NFT while my other where I first bought 1 from the secondary market and then 2 more from the devs before the expiry period has no such air drops - could having bought 1 from the resellers 1st have interfered with me getting the drill and power air drops or must I just wait a little longer and see?

[maiden ocean]

no airdrops out yet

all acam

[chrome heron]

Yep I've been scammed

[atomic sun]

Unfortunately, my solo session is bugged and I'm stuck out of the boundaries of the showroom. Any ideas on how I can fix it?

[silver fox]

I answered in your ticket 🙂

[atomic sun]

Yup. Saw that. Thanks

[sullen sorrel]

Hi, since this morning I cannot connect my phantom wallet and I don't know why ! when I click connect it send me to the phantom website ... I use Opera Crypto with the phantom add-on for chrome and everything is fine on that side, all the updates done etc ... am I the only one with this issue?

[storm ferry]

Have you tried using Google Chrome?

[maiden ocean]

if you just installed might need to restart the browser, also check in your browser if there is a default wallet or something

they have a crypto selector in that browser

[sullen sorrel]

no I think I ll have to in order to reload my fleet but it was fine since more than 400 days on Opera Crypto and I was thinking maybe a probleme from the last update of the Star Atlas website... idk

[maiden ocean]

well does phantom work on other sites normally?

[sullen sorrel]

welll it seems to be ok now

sorry about that I just restart everything and now its working

[maiden ocean]

yeah could be it updated when you started the browser the first time

[sullen sorrel]

yeah maybe, anyway thanks for the reactivity guys 😉

[hushed plinth]

Hi all, is ship staking disabled now? When did this happen? (I've been away for a while...)

[maiden ocean]

no, why should it?

https://play.staratlas.com/fleet/

[hushed plinth]

Nevermind, it's under control. I just need to remember how to internet properly. Thanks.

[maiden ocean]

no prob, have a nice day

[ornate aspen]

Hello, can someone explain why there are ATLAS and POLIS crypto? I have some ATLAS but not POLIS, what’s the difference?

[maiden ocean]

Hi, Atlas is the in game token for the in game economy, Polis is the governance token. https://staratlas.com/economics-paper.pdf

https://support.staratlas.com/knowledge/dao

[ornate aspen]

Okay thanks, but both can be traded with real money so I don’t understand

If I love the project and I want to invest in it, which one?

[maiden ocean]

yes you can swap into whater you want on exchanges and any solana dex.

[maiden ocean]

im not allowed to give financial advise, lots of differnt strategies here, maybe ask in #📊┃economics , also you can stake both or buy ships which earn Atlas in the faction fleet

[ornate aspen]

And we can trade atlas for polis

[maiden ocean]

well sure, you could swap like this anytime https://jup.ag/swap/POLIS-ATLAS

[mint tulip]

i have a problem?! When i tried to place a buy order on 700 Atlas, i just send them to this adress without placing the order? is it an error or is it lost forever?

[maiden ocean]

Yes starcom is tempoarly down, so new order do not show up at the moment, team is informed and will restart it, should be fixed soon, after the restart the orders will show up.

[maiden ocean]

sorry for the inconveniences and thx for the patience.

[mint tulip]

ahhh okay thats explain a lot 😄

thanks for the answer!

[maiden ocean]

its all on chain, just the site doesnt show it at the moment.

should not take to long

[mint tulip]

Nice to hear @maiden ocean 😄

[hushed plinth]

So the above is true for orders placed on ships too? I've put some orders in and the USDC is gone but I have no orders or ships to show for it

[maiden ocean]

all orders yes, the transcations are on chain but the site doesnt refresh them

so they there but not show on the site atm

should not take to long

[rugged sparrow]

Is a particular type of joystick I can get to use for the game?

[maiden ocean]

there is not much support yet but that will be added in the future, people made hotas work

#👽┃general message

[rugged sparrow]

@maiden ocean Thanks

[opal sand]

hi anyone can help me with connecting my ledger wallet?

[maiden ocean]

first of all do not take any private messages, scammers watching

you could go this way https://www.ledger.com/academy/the-safest-way-to-use-phantom-with-ledger-hardware-wallet

or use the solana app for ledger

blindsign needs to be activated in the ledger

[hushed sapphire]

A question about this site: https://govern.staratlas.com/profile I've been locking tokens (polis) for a while now and just recently there has been a reduction in the rewards. Was there a reason for this?

[vapid silo]

There is a natural reduction in curve distribution but that isn’t the major factor there recently was a very large addition into the polis and so that naturally reduces the amount per polis that is distributed

[signal turtle]

Does anyone know how to fix this bug?

I can't open the showroom

[silver fox]

Hey could you please #ticket 🙂

[signal turtle]

of course, thanks 💪

[rugged sparrow]

when will the start SEQ be dropped?

[signal sinew]

Hello, İ bought before 31 january a tier base from star atlas but İ didnt receive the awards that promised çç

[calm sail]

@rugged sparrow @signal sinew Check the last message in the channel of #📢┃announcements

[boreal garden]

Hey is there still a way to test the game on Epic Games launcher? I have my game codes, but see it as "coming soon"

[jolly bay]

you need a code from staking a ship in faction fleet. It's pretty simple to do. Review the information in the https://discord.com/channels/789226204980707409/1017105014776406146 for more details

thats the showroom help channel

or you can just click it on the left. It's the first channel in the game and story subsection

[boreal garden]

Got it thanks 🍻

[boreal garden]

Is there a specific thing not to miss in the show room? I trained a bit that was fun, but the solo play on Show room is too big to find most interesting

[granite copper]

Hey, completely new to knowing about the game and I am utterly lost about how to navigate discord for anything I'm looking for. My first 2 basic questions are: where do I get more information about the game in general cause I don't really understand what it's all about other then its in space and I can pilot a ship? Secondly is: what does staking a ship do/how do I go about doing that if I'm interested in the game (If it's still open to testing)?

[jolly bay]

Star Atlas is building a MMORPG space exploration metaverse on the blockchain. It's still very early on and will be probably 5 years before they have a significant project. In the meantime they are building a Solairs type game to fill the time in-between. They already have a UE5 showroom to explore. It's a very early on project with an exciting future. I would recommend checking out their Youtube channel and Metaverse Explorer and Metavese Nomads. Also just explore play.staratlas.com. There is plenty of good information in the documentation.

Eventually I imagine to be a type of EVE online for the blockchain metaverse except better.

[jolly bay]

Not really, Showroom is mainly meant for demo purposes right now. SAGE will be the next major installment of gameplay. Check out metaverse explorer on Youtube. He produces good videos on Star Atlas.

[white night]

Do DEVs have enough funds for such a long timespan?

[maiden ocean]

#📺┃content-creators message listen to the townhall, they talk about it

[white night]

@maiden ocean thank you!
I heard, that they currently have around 2millions USD, not taking in account ATLAS tokens

[maiden ocean]

wrong

[white night]

Ok, will listen to the Townhall =^_^=

[maiden ocean]

thx

[thick blade]

Hello, when it will be the airdrop for the claim stake? Should it be already until today?

[maiden ocean]

probably tomorrow, there will be an #📢┃announcements

[mossy dirge]

I'm guessing this has been reported, but It triggered my "Spidey Senses". I'm not sure what can be done about a malicious URL aside from owning it and redirecting it. "starTatlas.com" redirects to a page that could very easily lure potential new players astray and install a malicious browser extension. Unaware users might be thinking they are installing the Phantom wallet extension.

Just wanted to share this in case it hadn't been reported.

It's not exactly a SCAM, but I saw something so I'm saying something.

[storm ferry]

Thank you for reporting this. May I ask how you got redirected to this site?

@calm root Hi Dom, tagging you on this one in case it has to be reported and checked. Thanks.

[mossy dirge]

Use the URL "startatlas dot com". "Start" in place of "Star". I'm not sure if you can do anything if someone else owns the domain. Maybe education of the SA community is the best that can be done.

To be transparent, I do no know that the browser search extension they are offering is malicious. Many people don't understand what these extensions do. I generally steer people away from using 3rd party search tools unless they are making an informed decision.

But in dApps that utilize wallet extensions, there is an opportunity for inaccurate behavior.

[storm ferry]

No worries. I wouldn't be surprised to be honest but I believe at least we can report it if it's really a malicious site.

[dull tapir]

Hi, somewhat strange question: I created a ticket where can I find it to track the progress?

[storm ferry]

If it's still open, you should be able to see it in one of the ticket channels. May I ask what was it about?

[dull tapir]

Within the SA server or in my main Discord overview? It was about claim blue tigu.

[storm ferry]

Oh about the skins. Let me check.

[storm ferry]

Tagged you in the ticket request.

[dull tapir]

Thanks!

[novel turtle]

Hi @team
I would be like to speak with one of you, preferably BD, CMO, CCO

Im here fot partnership, marketing, Listing on OKX

Thanks
Best 🥇

[novel turtle]

Mods
Please tell team

[maiden ocean]

Hi, Thanks for reaching out and your interest in Star Atlas, however for partnership requests I'll invite you to contact the Star Atlas team by sending an email to [e-mail]
Have a nice day!

[novel turtle]

Already done

[polar bane]

Hello 👋

But is there any word when the claim can be made who bought the facilities?

[simple raft]

Hopefully by end of day

[polar bane]

Thank you

[sullen sorrel]

Hi Team, I have not seen any option, nowhere on the page and not today and not during the last days, to claim my Mining Drill and Power Plant from the ClaimStake-Sale. Can you please help?

[vapid silo]

When you’re able to claim it will be announced in #📢┃announcements

[sullen sorrel]

Ok, thanks - so there is nothing to claim yet...

[vapid silo]

Yet

[sullen sorrel]

👍 check

[sullen sorrel]

Hi guys, I really need help from the community, Ive been trying for more than 2 months to access my account and I havent been able to, Ive tried multiple times to get help with tickets, scam reports and what not and no one has been able to help. I random day I just couldnt access my fleet anymore and been having trouble since. Ive tried everything in my computer and with vpn´s and nothing. Has anyone had this type of issue?

[storm ferry]

Hi, can you share a screenshot of what you're getting when you're trying to login?

[silver fox]

I don't recall seeing any of your tickets and I can't find any trace of it on Discord. Are you sure you were on the correct Discord channel? Don't hesitate to reach out if you need any help. #ticket

[sullen sorrel]

Hi there, I'm unable to Enlisted the choosen Faction at the website: REST null result

[silver fox]

try to clear your cache and cookie during the process by pressing ctrl+F5

[maiden ocean]

you have sol in your wallet?

[primal wave]

Anyone else getting "try again" errors everytime on faction fleet last 2 days?

[storm ferry]

Worked well for me. Do you have sufficient sol and resources?

[primal wave]

yep 20k each

1 sol

doesn't bring up confirm, just auto goes into something went wrong try again

[storm ferry]

Kindly try doing a hard refresh, CTRL+F5, and clearing cache.

[primal wave]

thx i will try that

[primal wave]

nope 😭

[primal wave]

I even tried to withdraw the fleet from service, it won't let me do that either

[storm ferry]

I see. Kindly raise a ticket #ticket and we can take it from there.

[primal wave]

k thanks

[bright dune]

Does the airdrop for claim stake is only on PC?

I can't see anything on my inventory on mobile

[turbid seal]

No this morning i claimed on mobile (phantom app)

[bright dune]

I'm checked and nothing. Where did you find it?

[storm ferry]

Claim stake drops of power plant and mining drill hasn't been released yet. only the one for the CSS habs

you can read in the latest announcement about it #📢┃announcements message

[bright dune]

Ah got it thanks

[slender yacht]

I need to speak with Admin, I speak Spanish

[bitter juniper]

Why can't I connect my Phantom bag?

[storm ferry]

What error are you having?

[bitter juniper]

It's only Google, but if you go to other websites can connect to bag

[junior python]

Can not claim the other 2. Phantom says 'unable to simulate' and when you approve anyway no tx is created.

[brazen sluice]

Do you have enough SOL?

[junior python]

Now I have 🤣 Thanks!

[plucky sleet]

I didn't receive the landing pad (land T1) and badge... Other drops are 👌.

[gritty coral]

exactly same here... filling a ticket

[gritty coral]

Airdrops still in progress.... wait for announcement that they are complete and check again.

[storm ferry]

Thank you for sharing the message. Much appreciated.

[plucky sleet]

Ty for the advice ... I wait

[sullen sorrel]

buenas necesito ayuda de soporte por favor

[mossy dirge]

I have a fleet that has been in faction fleet for 7 days now. Shouldn't I be able to claim a game code?

[storm ferry]

Wait for a day more and see if the code gets generated. Otherwise, ping me here and will look into it.

[mossy dirge]

Cool thanks. I was wondering if it had to be 7 completed days (8). Hopefully that is the case. If so I'll add it to my notes.

[maiden ocean]

account age is not fleet?

check for these

[mossy dirge]

That sounds like a likely solution!

[maiden ocean]

you close 🙂

[mossy dirge]

That's the best I can do as a slow drum-roll reaction.

[maiden ocean]

ZA92B-BSW92-KKP8K-VYN9H

use this just claimed on an alt account

when you get yours you can give it to someone in need

[turbid seal]

Hey the Landing Pad of the lads will be drop?

[maiden ocean]

should be, but dont know when, there will be an #📢┃announcements

[mossy dirge]

Woo Hoo! I'm a Real Boy!

[storm ferry]

Were you able to get your codes?

[hollow cypress]

for the past few weeks I have been unable to see any orders (including my own). Is this expected?

[storm ferry]

It shouldn't be. Make sure you are connected to your right wallet and try navigating to other section of the site and going the orders again. Wait for them to load as it needs some time sometimes. Thank you.

[hollow cypress]

Works on my phone browser but not on my laptop. It may be a firewall restriction. Thanks for the response!

[strange pivot]

hello, good evening, hi, mind me asking sth? i got ships staked since a year, but i never got an access code as they say on epicgames, after 7 days.. have an idea? would luv to fly those lil beasts in the pre alpha

nvm, someone helped me out

[calm sail]

Glad to hear that fren!

[mossy dirge]

Yes, ty. I was able to get them. I also learned an important lesson. If you withdraw your fleet from Faction Fleet and re-enlist them, the timer starts all over again. Luckily I got the code first. I should try and see if it locks me out because my fleet isn't "seasoned" any more.

The reason I did that was because I picked up another ship of a different model. I couldn't figure out how to add the Airbike into my X4 fleet. Apparently you cannot do that. Ships enlist as a fleet of a single model. If you have two or more models of ship they will enlist as groups according to the ship model.

I mistakenly thought that I needed to withdraw the X4 and then enlist both (Aribike and X4) together to get them in the same fleet. That's not how it appears to work. You cannot have a fleet of mixed model ships in SCORE.

[storm ferry]

First of, awesome you were able to get your code. And you don't have to worry about getting locked out. As long as you were able to enter the code, you should be good. And if you used the same wallet where your X4 and Airbike is, you should be able to load/see them in the showroom.

[timid garnet]

HOLA HAY ALGUN CANAL eSPAÑOL ?

pERDON

Perdon

[near marsh]

Does anyone know how to fix the restore purchases bug in ark

[storm ferry]

Apologies, but may I ask what Ark is being referred to here?

[polar latch]

Hello guys, i need asistance 😦 i can download the showroom pre alpha. I'm from Latinamerica and its suppose that should be able. Can anyone help me please?

[limpid zinc]

Phantom wallet is strange.
If your Atlascoin spacecraft is sailing and you claim a reward, it will disappear from your wallet as soon as it enters your wallet.
Any solution?

Two ships are sailing. Rewards are failing to claim. help..

[polar latch]

ty guys!

[vapid silo]

Did you #ticket

[limpid zinc]

The seed phrase was not leaked. That's for sure. However, even if you delete the Phantom Wallet, change the password, and reinstall it, all coins except Solana coins will disappear. USDC, Atlas Coin, Polis Coin, etc. all automatically disappear.

[limpid zinc]

All cookies and related security settings have been reset in Chrome. Even after reinstalling, the same symptoms continue to occur.

[vapid silo]

It means your wallet has been compromised most likely you could have signed a bad transaction which gave them wallet authority it might not have been a seed leak even though that isn’t off the table 100%

[limpid zinc]

All trusted sites have been deleted. In addition, I deleted the phantom value from the computer and reinstalled everything. Still the same phenomenon continues. Is there any way to solve this?

[vapid silo]

Can you go ahead and #ticket

[limpid zinc]

I deleted everything that was given in the Fantom Wallet settings, and I also deleted the wallet. I deleted and initialized all cookie settings in cron. Anything else to try?

[vapid silo]

Can you go ahead and create a ticket for me

[limpid zinc]

Sorry, but I don't see a link to create a ticket in my Discord. Please let me know your email address or other method.

[vapid silo]

Click on this -> #ticket and click the one that says scam

[limpid zinc]

The link you sent cannot be accessed, and a message appears saying that it is connected to a server or channel that you do not have permission to access.

[limpid zinc]

I want to send you my Discord as a picture...but I don't know how to send it. I'm sorry.

[vapid silo]

Might be because you’ve been here so long you got in before the fact you needed to have the citizen tag

[gritty coral]

I am getting this most of the time just the last few days trying to connect to play.staratlas.com :

"Error: Forbidden
Your client does not have permission to get URL / from this server."

Anyone else having the problem? It is somewhat intermittent (hard refresh sometimes brings it back) and all my other websites connections are fine. This issue persists even when I change my IP address.

[maiden ocean]

what country is the vpn?

we are blocked in some if i remember right

[gritty coral]

Netherlands

[maiden ocean]

well that should be no prob, which browser you use?

[gritty coral]

brave or google chrome, both have the same issue

[maiden ocean]

@prime dragon any idea what could cause this?

[gritty coral]

The issue is also on TOR exit nodes (usually in the USA)

[prime dragon]

Sounds like an ISP problem to me.

[sullen sorrel]

hello a question please I get hacked my wallet Phantom and they all empty GROUND, ATLAS, POLIS and 2 ships. The hacker always has control of the wallet. He just stole resources from me again. I still have I hope 2 other ships in the Faction Fleet. How to protect them?? How do I get them back if I close the wallet???

[silver fox]

Hey Sepa could you please #ticket and we'll see if we can help you

[silver fox]

clique ici 👉 #ticket

[gritty coral]

I would expect multiple websites to be probably impacted in that case. Here is an additional mystery: I can ping play.staratlas.com (34.149.167.173) without issue while still getting the website connections refused. I'm really puzzled 😂

[gritty coral]

Since posting in this channel I've gotten three different friend requests from impersonations of actual community members

[storm ferry]

Yeah, be careful out there. Make sure you get friend request first before anyone from the server can send you a message.

A nunber of lurkers out there

[patent merlin]

Hi, since months I'm getting an "Error with unknown status code" when I try to lock Polis in the DAO.
Is this a known error which is worked on?

[maiden ocean]

well how much sol is in the wallet, you use phantom?

https://support.staratlas.com/why-do-i-need-sol-to-lock-tokens

[unique aspen]

Feature Request: At https://play.staratlas.com/market/, can we have a "Transaction History" tab?

[maiden ocean]

as far i know, this functionality is in the works.

[patent merlin]

0.05 SOL. Sorry for the late response...I guess it's not enough.

[maiden ocean]

could be close it asks for some more, doesnt need it but yeah

[patent merlin]

Ah, ok

thanks

[digital path]

what should we do if haven't received our airdrop for the land purchase?

[silver fox]

Hey the distribution of the rewards is not yet finished

[digital path]

Thanks, any idea when it will be

[silver fox]

not yet, you should see an #📢┃announcements soon

[vivid quiver]

Hi everyone. I am having trouble refueling my ships this morning. I repeatedly get the message "Failed to simulate transaction on the mainnet." Any suggestions? Thanks

[maiden ocean]

solana was down, its restarting at the moment, should be up soon.

we have to wait a bit

[vivid quiver]

Ok thank you!

[wild crest]

Refueling still does not work, same with the relock function in the DAO. Any news to the solana issue?

There are still congestion problems

[maiden ocean]

yes solana is down all day, they restarted, should be back soon

[chrome heron]

Seems to still be down 😦

[maiden ocean]

yes, we patiently waiting. sorry

[chrome heron]

Not your fault... since you guys only build on it... I love Solana - gr8 fees - works nicely... Solana is much better than Ethereum and Polygon for me... sad it is having some trouble today... but I still like it...

[mossy dirge]

Is there anything wrong with the DAO site? I see a bunch of elements not loading. I've tried Chrome and Brave. Both are giving the same results. Elements not loading on the page.

I am on a guest wifi at the barcade, but the Star Atlas site is working fine.

[shrewd pagoda]

Aynı problem bende de var

[mossy dirge]

Technical Support tells me it is a problem on Solana. No details for What, When, or Why. We only can wait.

[maiden ocean]

Has anyone still problems with the DAO?

Seems to work for me.

[turbid seal]

Me and at least one other user are unable to claim Polis from the atlas stake. @maiden ocean

[maiden ocean]

yes reported to the team, probably will take till tomorrow to fix, since its sunday, sorry for the inconveniences

[frozen frigate]

Hi, i have question, why the game - if i want to connect to showroom wants from me the seed of my wallet ? Why not just connect wit ha wallet ? Seem not so trustable in my eyes. thank you for explanation.

[maiden ocean]

The seed phrase is stored encrypted locally, basically like any other hot wallet phantom etc. The connection would pop up a browser everytime you do something in game later on. star atlas aims for having the game fully on chain (sage will show that soon) so everything you do will be an transaction. imagine you ingame and everytime you do something the browser pops up. i understand the concern. i suggest just to try the showroom out with a burner wallet or just create a new one in the showroom. safest will always be an ledger device. also soon we get a new account system, there you can have multiple wallets and set permissions for everything so you could have permission to do everything in game but if you wanted to move an asset sell it or else it would need an ledger for example.

basically its the first of its kind the showroom is the wallet, you installing it is like installing a browser extension or an wallet app

and star atlas is not like a "normal" nft game where only the market and account is on chain (axie etc)

the full game will be on chain at some point

so then it will make more sense

for now just get an ledger or test it out

[frozen frigate]

I uinderstand that concept, but its based on just trusting you ? Or from where i get the evidence that its safe ? If i create an empty wallet am i gonna be able to use the show room with my fleet ? I gues not ..

[maiden ocean]

well you use phantom for example?

do you trust them?

i understand what you mean

but basically its the same, yes you have to trust

but using a ledger is an option if you dont

[frozen frigate]

Sorry bunt phantom still have more users than you do ... my trust is based on that primarly

[maiden ocean]

well ledger or new wallet in the showroom it is then.

we will try to get some more tech details on how the tech works soon, maybe that helps building more trust

[frozen frigate]

Ok. Im just curious

[maiden ocean]

rule of thumb if you have more asset value than an hardware wallet is worth get an ledger

[maiden ocean]

no problem with that

[frozen frigate]

You want also the seed for Ledger ?

[maiden ocean]

lol no, never do that 🙂

as i said maybe just wait for the new account system

[frozen frigate]

when is it planning ? and maybe im missing somethin to not connect this soon ?

[maiden ocean]

should be not to far away, cant give any dates

well test the showroom out there is a dummy ship inside, you can play the races and dogfight and anything

only difference is you could not summon the ships in the fleet atm

[frozen frigate]

what do you mean there is a dummy ship inside ?

[maiden ocean]

and for security, someone would need to hack your pc, then he would need to decrypt your wallet, its even safer than phantom coz he could just hack your browser extension password and see the seed there

he wont be able to that in the showroom

so its even safer than phantom

[frozen frigate]

im not thinkin about anoyone outside, im thinkin about you, givin you the seed

[maiden ocean]

you dont

its in your showroom encrypted on your pc it never gets send over the internet or something

[frozen frigate]

thats what im askin, i dont understand how it works

[maiden ocean]

well the same as your phantom wallet

[frozen frigate]

but if you wanted you could have the seeds from people like that. if it was your main goal which i believe its not

[maiden ocean]

if you install phantom you type in your seed

[maiden ocean]

how?

[frozen frigate]

by tiping it in the game

[maiden ocean]

well yes get a ledger please

or just test it

[frozen frigate]

im just askin about the posibilities ,

[maiden ocean]

the code is also open source i think, you can check on github

so yeah

we had a few cases like you, i try to get an engineer from the team and explain it more bulletproof, that might helps, im just a mod not good in tech details.

[frozen frigate]

i understand, thank you for answers

[sullen sorrel]

Hi, I'm unable to connect my coinbase account, the website always redirect to install the extension.

[maiden ocean]

you need to have a coinbase WALLET extension

[sullen sorrel]

I do have

[maiden ocean]

and then have sol in that wallet

[sullen sorrel]

even reinstalled

but regardless that, the site redirects to extension install

[maiden ocean]

mmh after the install try restarting the browser

[sullen sorrel]

did it, also installed on a different browser

[maiden ocean]

you could also try installing a phantom wallet and send the sol there

[maiden ocean]

mmh i have a coinbase wallet in one browser, connecting should be no issue

feel free to open an #ticket

also do not take any private messages

scammers watching and probably already sending you messages

[sullen sorrel]

sure, will do, the issue is only with the coinbase one

switched to phantom, got the faction and claiming the game code got this: No eligible fleets are enlisted. am I missing something?

What else is needed to be able to try the game?

[maiden ocean]

https://youtu.be/4L4dnM3uDkM

[outer jay]

Any update about the Atlas locker CLAIM issue?

[maiden ocean]

not yet sorry.

[outer jay]

Ok 👍 thx ☺️

[mossy dirge]

I am having a similar problem.

[maiden ocean]

yes team is working on a solution, its not working at the moment. thx for the patience

[mossy dirge]

Thank you for confirming the issue status. It is genuinely helpful for people to get on with their day, just knowing that the team is aware. 🙂

[rancid cave]

guys i have the same problem in a phantom wallet

[maiden ocean]

Hello, you cant claim Polis?

[gritty coral]

I guess the team is still working on getting the air drops out for original purchasers of CSS housing ? I haven't seen an announcement but it has been a while. I'm still missing a few items.

[storm ferry]

Drops are still in-progress, right. What others items are you still missing from the CSS housing drops?

[gritty coral]

A landing pad and badges

[storm ferry]

I believe those are still in progress.

[glacial haven]

Hi

Who is right person marketing

[maiden ocean]

Hi, Thanks for reaching out and your interest in Star Atlas, however for partnership requests I'll invite you to contact the Star Atlas team by sending an email to [e-mail]
Have a nice day!

[echo tartan]

Hi, transactions to refuel my fleet I. Faction Fleet don’t make it to the approval level with my Ledger (“there was an issue with your request”). Is there some bug at the moment? Or something to do with the Ledger configuration? (I updated the software earlier today)

[storm ferry]

Is blind signing turned on for your ledger?

[snow hazel]

hello admins! Can someone help me please? 🙏 I staked my ships a year ago and now I can't find them on the site

[storm ferry]

Hi there, can you raise a request so we can take a closer look? #ticket

[outer zodiac]

Gm

[storm ferry]

gm, gm. how can we help?

[weak path]

Hi I have a problem, I updated ledger and phantom in beta and since then I have not been able to use my phatom account. The problem I have a lot of orders on the SA market place that I can't cancel. I have a question, how to recover a phantom account that was created with a ledger I entered the phantom seed and the ledger seed but I do not have access to the wallet in question. THANKS

[maiden ocean]

https://www.ledger.com/academy/the-safest-way-to-use-phantom-with-ledger-hardware-wallet

do not take any direct messages, scammer target people who seek help

[weak path]

Thx I Check that !

[delicate phoenix]

Good afternoon.
Can someone help me, I am not able to connect my wallet to refuel my ships.

[young glacier]

hello I have a rainbow om stuck in sales orders, I can no longer access the ship.
Could you help me please

[maiden ocean]

starcom is down, team is informed and will restart it, so orders will be shown again soon on the site.

[young glacier]

ok thx

[hollow karma]

hello, can you see enlisted ships on the showroom?

also, how do you summon your ship in the showroom? is there a tutorial? I want to use a ship I own in the race mode.

[vapid silo]

Are you using the same wallet as the one where you keep the ships in

[hollow karma]

Yea. created a new one but transferred a ship to that address to try it out

[vapid silo]

There are terminals within the showroom

[hollow karma]

Do you have a pic

[lapis rain]

Ghost.#9526 has been warned

Reason: Posted a link

[granite moon]

Hello, I have detected some suspicious activity on this Solona wallet and the Mexc CEX. Could you please verify if everything is normal? Thank you.
B5hX2Aj8FYmdYjXQFVF1jpz7BkrdpLXgSPs92G6DFGjA

[silver fox]

Hey Ghost what you mean by suspicious activity?

[granite moon]

I find the quantity and pace of sales from this wallet suspicious. I cannot post a link, but you can check on birdeye (Atlas and Polis). I just wanted to make sure that there is no security issue on the Mexc side.

[silver fox]

I saw that wallet, but I'm not familiar with it. However, it appears to be a market maker.

but I'll share this wallet with team and investigate a bit more

Thanks @granite moon

[granite moon]

Thanks !

[teal stirrup]

hey, when i want to connect with ledger i have this message, "Failed to connect to your wallet
There was a problem connecting to your wallet, please retry or select a different wallet to connect"

[silver fox]

Hey you have to enable blind signing in your Ledger settings, but you should use Ledger with Phantom, I can link you a doc on how to setup Ledger on Phantom or you can #ticket and we'll be happy to help you

[teal stirrup]

hey, its good, just not add solana x)

[naive anvil]

Is this a mistake? I was just comparing the explorer details to the DAO Treasury page, and it looks like the number is correct but a decimal is out of place, making the number not match to the actual amount being held.

[naive anvil]

Or does Solana Beach have it wrong? Solscan and SolanaFM have it matching. I'm confused.

[vapid silo]

I would go based off the solscan

[glossy otter]

Hello, my Phantom wallet is compromised and i fell for a scam that just takes everything from my wallet, i have this wallet linked to my star atlas account and showroom, is there a way to change my wallet and still keep my original profile? i have my pearce x4, my opal jet and CORE episode 1 on it, but im more worried about losing my 1 year account age... can someone help me?

[calm sail]

Hey! #ticket and the support team will help you!

[glossy otter]

thank you

[calm sail]

You're welcome fren 🤝

[vale thunder]

hello, I staked my owl coins atlas. I just can't figure out how long. and when I can withdraw can you tell me?

[storm ferry]

Go to Manage Locker and you'd be able to see the lock details there.

[vale thunder]

I'm speaking through an interpreter, I don't understand. the main thing for me is to find out that this is not a long time and in the near future, if I need it, I will take it back

[storm ferry]

Can you try clicking on this one.

[vale thunder]

?

[storm ferry]

Based from the screenshots, it seems you can already withdraw your ATLAS and your lock period has already lapsed.

[vale thunder]

I understand that I can withdraw at any time, but I will have to wait 21 days. OK

[storm ferry]

Any reason why you're waiting for 21 days?

[vale thunder]

Initiate a withdraw of your tokens?
Once a withdraw is initiated, POLIS reward drops are ceased and all marketplace fee reductions are forfeit immediately. Withdrawn tokens are subject to a 21 day cooldown period and are unavailable to you until the cooldown period completes.

The withdraw process can be halted at any point during the cooldown period using the "Halt Withdraw" button in the locker.

After the cooldown period completes, you will be able to finalize your withdraw and restore your token to your wallet by using the "Reclaim Tokens" button displayed within the locker.

[storm ferry]

Based from the screeshots you shared, you're not in cooldown anymore.

[vale thunder]

I don’t know, I just staked coins for two hours and try to withdraw until I

[elfin sundial]

Hello everyone. How’s it going?

I have a question about claim stakes. I purchased on the primary market when they first went live and have been waiting for the promised mining drill and power plant, but have yet to receive. When should I expect to see these in my phantom wallet?

[vapid silo]

The distro still hasn’t happened yet so you didn’t miss out on that I don’t have an ETA I can share on when it should be coming out

[elfin sundial]

Ok appreciate the info. Just making sure I didn’t miss out. I’ll keep a look out for them, thanks.

Thanks @vapid silo

[dusk plaza]

嗨

Please give me permission to add attachments, and I'll show you a screenshot.

[maiden ocean]

i dont know what the problem is, just press plus and add a pic or even faster press ctrl+v after you taken the screenshot

[ivory ibex]

Hi I use atlas locker for a while, and I already withdraw my polis reward few times before.
But I just try to claim my reward 10 minutes ago, and it always shows an error code.

[maiden ocean]

as answered in #❓┃ask-a-question

[dusk plaza]

Help me out. I'll send you a private letter. Please authorize me

[stray dagger]

My phantom wallet may have gotten compromised. Atlast coins were automatically tranferred out. I can’t move my ships to another wallet. Can you help?

[maiden ocean]

please #ticket

[patent merlin]

Could somebody give me advice how to connect a Ledger to the Galactic Marketplace? I seem unable to specify the wallet I want to connect.

[silver fox]

Unfortunately, I don't think you can choose which wallet to connect on the marketplace with Ledger. You should connect it through Phantom.

[maiden ocean]

https://www.ledger.com/academy/the-safest-way-to-use-phantom-with-ledger-hardware-wallet

[patent merlin]

Hm, but why is the option "Ledger" available at all?

[maiden ocean]

you need the solana app installed

[patent merlin]

Already done. When I click on "connect" on the GM, it just connects a public key I don't know

[maiden ocean]

and sol in it and create a new account i think

[maiden ocean]

i think it has to do with the derivation path?

[silver fox]

because you can connect your Ledger to PLAY but you can't choose the PATH (for the moment)

[patent merlin]

Ok

[maiden ocean]

well figure it out you have to teach me when i get one 🙂

which i probably should do asap

[patent merlin]

With Express Shipment it takes around 30-40 hours at the moment. I purchased mine on Sunday and it arrived Tuesday at 10 AM

[maiden ocean]

wow thats fast

[patent merlin]

Yes. They are shipping it from France, so for us it isn't that far 😄

[west fox]

hey guys, i swapped a few NFTs to USDC from the marketplace, but the USDC I can't seem to swap to Sol on raydium as it is not visible there. Do I need to do something with the USDC? Like withdraw it from a pool or anything

[brazen sluice]

Shouldn’t need to do anything. Check out jupiter for swapping: jup.ag

[west fox]

says 0 on jup so confusing, wondering if a bug

[storm ferry]

Check if you have the right wallet connected.

And you can see your USDC in your wallet, yeah?

[west fox]

i sent it to an exchange and it worked fine, problem solved but an odd one! thanks for the help

[patent merlin]

After I've connected my Ledger with Phantom and connected via Phantom with the Galactic Marketplace, a never ending loop of web-requests is being sent, locking the GUI of e.g. the profile page, marketplace etc.

Does anybody has an idea how to fix this?

I tried it on Vivaldi, Chrome and Brave.

[storm ferry]

hey Comparator, is this still happening?

[patent merlin]

Hi, yes

[storm ferry]

Thanks. Can you create a ticket #ticket so we can further check?

[proud dagger]

how do i add my wallet and start playing pls

[patent merlin]

Already done 😉

[storm ferry]

this should help: #archived-showroom-help

[coarse mason]

I want to ask a question about the polis claim error

what is the program error #4 failed?

[maiden ocean]

they working on it, i dont have the tech details, we have to wait sorry.

[coarse mason]

Is it my personal problem? Or is this an error that everyone is experiencing?

The problem started yesterday and is still ongoing

[maiden ocean]

i have it to, several people have reported the errors.

[coarse mason]

thank you. Hope the error is resolved soon.

[maiden ocean]

me to, have a nice sunday

[marble vortex]

can someone help me why I can't connect to phantom wallet? instead it opens phantom.app website

[maiden ocean]

just installed? restart the browser?

[marble vortex]

it was ok before. I already restarted my pc and it's still the same. using incognito is also the same

[maiden ocean]

also rightclick the phantom icon in the browser then allow this can read and change site data"

https://play.staratlas.com/

also make sure you on the right site and not a fake

sont take any direct messages, scammer watching here

[marble vortex]

I think it's already reading on all sites

it's legit

[maiden ocean]

which device you use? a phone?

[marble vortex]

win 10

it's working for other websites

oh

I think I find the issue

[maiden ocean]

try clear the cache in the browser

[marble vortex]

it's only not working in /fleet/

everything else is just fine

[marble vortex]

thank you for guiding me @maiden ocean

[maiden ocean]

you welcome, have a nice sunday?

[marble vortex]

it's already night here haha. but thanks

[maiden ocean]

ok a good start into the week then, all the best.

[soft compass]

Hi can i transfer my ships to new wallet? First one was hacked by faked airdrop (lessons learned/ all structrures, resources, funds were stoled in s second)

[silver fox]

Yes, you can. Before you do, check if you have any on-chain delegations. If you do, revoke them first, and then transfer your ship. If you need any help during the process, feel free to #ticket

[obtuse ridge]

Anyone else struggling to give Clain in the polis locker?

[regal nexus]

me too...

same error

[storm ferry]

Hi there. The team is aware and is working on this issue.

[azure pendant]

I have POLIS in staking.

Today I wanted to claim POLIS, but the Star Atlas website didn't allow it, so I used Step Finance.

When claiming I received less amount of POLIS.

Help.

[calm sail]

Heyy Jorge! Hey! This will probably be solved in a few hours, thanks for your patience

[rough token]

Good morning)

[whole girder]

good morning i bought a ship today and paid a certain amount of left fee. I used to get this sol fee back from sollet.io, I guess that website is closed. How can I get my money back instead like sollet.io?

[maiden ocean]

step.finance has account options

[whole girder]

I did some research on step.finance. Most people call it a scam project. What do you think about the project?

[maiden ocean]

i use it often, but there is other sites where you can reclaim accounts as well

for me its a tool not an investment

[whole girder]

Can you show me how I can do it with a photo, please?

[maiden ocean]

https://app.step.finance/en/dashboard

on the left there is an menuoption for accounts

[whole girder]

what are these things

what happens if i close them all

[maiden ocean]

you get the account fees back

[whole girder]

I didn't do some of these, is it a problem?

[maiden ocean]

yeah if you did not do these you have a problem, probably you just forgot

the will be created automatically on chain

[whole girder]

it can be

probably i forgot

[maiden ocean]

some programs close them automatic as well like the faction fleet

[whole girder]

do you know what fblair is

[maiden ocean]

airbike

[whole girder]

then i guess no problem

[maiden ocean]

there should be none, if you would need them again, they would be created automatic again

[whole girder]

what does "No Token Accounts to Close" mean

[maiden ocean]

that there is no token accounts to close, also i have nothing to do with step.finance if you need support you should ask in their discord 🙂

[whole girder]

thank you vb | Star Atlas Mod willNeverDM

thanks @maiden ocean

i got banned why 😄

[maiden ocean]

really?

looks like you still here

[whole girder]

I got a chat ban for 1 hour, 15 seconds later it opened

[maiden ocean]

thats new, how did you post links?

not sure what happened, the message was about the tank yous i think

so no ban

[whole girder]

I got banned for 1 hour after thanking you. After 20 seconds, my auto-ban was turned on.

everything is fine now

[maiden ocean]

i keep that in mind, never saw it before, thx for the report

[whole girder]

you are welcome

[north oak]

Hi there, I keep getting "unable to estimate transaction..." when claiming Polis from DAO treasury for already few days. Is there a fix for that? Using chrome + phantom

[maiden ocean]

Yes there is issues at the moment, team is working on a fix, sorry for the inconveniences and thx for the patience.

[north oak]

Thank you all good 🙂

[tender copper]

it's a few hours that i can not access my polis locker, tried already with no vpn but the bug remain

[maiden ocean]

Yes there is issues at the moment, team is working on a fix, sorry for the inconveniences and thx for the patience.

[stable palm]

Hi everyone. I lost everything that was on my Phantom wallet, luckily all my ships are still in the faction fleets. How do I change my wallet that is linked to my account as the registered wallet is compromised. Can you advise me please?

[silver fox]

Hey could you please #ticket we'll help you to transfer your ship

[stable palm]

Thank you I will start the process tomorrow morning 👍🙏

[severe surge]

Hello, Is there assistance in Spanish? I dont speak english

[storm ferry]

Hi there. Kindly raise a ticket via #ticket and one of the moderator who can speak in Spanish can help out.

[ripe robin]

it's a few hours that i can not access my polis locker.

help me

[vapid silo]

@ripe robin

[green summit]

@vapid silo i cant unstake🥲

[maiden ocean]

where you getting this?

in the polis locker?

feel free to #ticket

[granite moon]

Hi, have you found the time to conduct your investigation? This account continues to dump ATLAS and POLIS on Jupiter every day, ranging between $10k and $20k. They must have cashed out several million dollars since the beginning of the year. They withdraw from MEXC, dump $Polis & $Atlas on Jupiter, and send USDC to Coinbase. I think it's an American based on the recurring transaction times and the withdraw to Coinbase. As vested tokens are no longer distributed, I'm having a hard time understanding how this is possible.

[maiden ocean]

good find, very interesting

[silver fox]

Yes, after further examination of this wallet, it doesn't seem to be an exploit. I see two possibilities here: either it's someone engaging in arbitrage or it's an early investor dumping their tokens. We shared this address with the blockchain teams at SA, but we haven't received any other feedback yet.

[devout dagger]

Hi, I am trying to connect to the DAO website and when going to the Locker screen, an error pops up:
Error
An error with status code undefined has occurred.

Does anyone know what may be the reason? It only happens to me with a specific wallet. If I try to connect with other wallets (I use phantom), they connect and show me the locker without issues.

It's the first time this happens, I have used this wallet many times before without problems

[cold wren]

^ I'm getting this as well, one locker worked fine, the other I received this message

dunno if this info matters but each time it's asking me to Accept Cookies even though I already have

[devout dagger]

That's exactly what happens to me as well

[maiden ocean]

please #ticket team is investigating

[shrewd pagoda]

Star Atlas’ın mobil uygulaması olacak mı ? Mobil oyun versiyonu olacak mı ? Pubg mobile gibi ? Olması oyunun popülerliğine çok fazla etki eder.

Will Star Atlas have a mobile application? Will there be a mobile game version? Like pubg mobile? It has a huge impact on the popularity of the game.

[maiden ocean]

they working on a mobile companion app, also sage should run on a phone/tablet

[naive anvil]

The DAO Treasury Page is not loading for me. Can anybody else confirm?

[storm ferry]

There's currently an issue with the lockers but it's not about loading. Have you tried clearing cache and restarting?

[silver fox]

same issue for me could you please #ticket

[tender copper]

i have Polis in staking but no rewards in the last weeks. it ask me to "Sync rewards account" and i have to pay 0,015 Sol to approve the transaction

whats that?

[maiden ocean]

#ticket

[patent merlin]

@silver fox @maiden ocean I have an update for you regarding my problem with the Galactic Marketplace-UI. @silver fox I've sent you a Friendrequest in case we should discuss it in a DM-chat.

It seems like I found a short-term workaround for it. It does not fix the root of the problem, but at least the interface-issue.

[slender rivet]

Hi there! I connected to a scam site with my phantom wallet. then i saw that some star atlas tokens in my phantom wallet got hacked (food, ammo, fuel). I have already removed the permission and recovered my wallet normally. But I can't add new tokens to my wallet, when I send $ATLAS from the game score to my wallet they don't appear, despite appearing received in "Recent Activity"
I would be very grateful if someone can help me to solve this problem

[maiden ocean]

Hi, you need to revoke the permissions you gave, with a tool like this https://www.famousfoxes.com/revoke (disclaimer made by another community, use at own risk)

afterwards you should be able to use the tokens again.

if not you need a new wallet, feel free to #ticket so we can keep track of the hackers and collect their wallet adresses.

[silver fox]

accepted! you can also #ticket

[proper oracle]

Hi, I'm getting price impact too high on pancake

Can anyone assist please

[maiden ocean]

yes dont use pancake? we on solana?

what you trying to do there?

[proper oracle]

Buy some, CMC says there's a bnb atlas?

[maiden ocean]

no idea, could be a different atlas, i think you have to go trough a bridge or exchange, that bnb thing doesnt sound legit

get sol then you can swap on any dex on solana

you need sol for the fees anyways

you also need a solana wallet.

[proper oracle]

Yeh I have one

Thx

[subtle solstice]

The starpath no longer works? When I log in it asks me to recreate an account..

[sullen sorrel]

it works for me!!

va sur sign in - remet le wallet que tu as utilisé la première fois et ton email et ca devrais le faire 😉

[subtle solstice]

non ca refuse de recréer un compte il me dise que l'adresse est deja utilisé

[sullen sorrel]

hummm, tu cherche a créer un nouveau compte ? ok ... chelou

[subtle solstice]

non

[deft oxide]

i dont see my faction fleet..all my ships are gone..any admin help?

[silver fox]

Our moderator Stick is taking care of your ticket

[silver fox]

Je t'ai répondu dans ton ticket 🙂

[lapis rain]

manoloskunk#2544 has been warned

Reason: Posted a link

[granite moon]

Maybe it's ATMTA ? And it keeps on selling relentlessly, I hope this is not the case because it's not great to do that to the community who has believed in the project for several years now. If we could have some explanations from the team, that would be great.
https://medium.com/the-hologram/atmta-sells-1-6-million-usd-worth-of-atlas-and-polis-over-last-3-months-30666e2359ba

[soft sentinel]

Hello, I am having problems connecting my wallet, I enter my password, it tries to connect to the page and I get an error telling me to go to discord support. Any solution?

[storm ferry]

Hi, can you create a ticket via #ticket so we can further check? Thanks!

[soft sentinel]

How do I create the ticket?

[clever prawn]

hi...

Hello friends, I just made a swap in my solana wallet from SOL to USDC, and it returned me WRAPPED SOL. I try to carry out the swap from WRAPPED SOL to USDC again and it does not perform the operation, please help me,

[maiden ocean]

click here then one of these #ticket

[maiden ocean]

there should be an button to unwrap sol

[soft sentinel]

Thank you, I already created the ticket

[languid aurora]

Hi there, is there a general problem on the Faction Claim like we Enlist Claim Stake and don't see it anymore ? THanks !

[maiden ocean]

its in the second tab

available claims

[languid aurora]

even there no vision of my claim stake after enlist it there

[maiden ocean]

or if you have enlisted its in the first tab

[maiden ocean]

https://play.staratlas.com/claims/ go here and connect your wallet

[languid aurora]

ALready enlisted yes and not visible anywhere.

AH it's ok with yuour link

[maiden ocean]

maybe do a hard refresh ctrl+f5

ok nice

[languid aurora]

Thanks !!

[maiden ocean]

you welcome, have a nice day.

[unique aspen]

If it could be forwarded to Darwiin, the Profile page does not display Claim Stake in a user's Net Worth, or Top Assets.

[patent merlin]

Maybe the backend did not update yet...When did you purchase the Claim Stake?

[maiden ocean]

this leaderboard system is old and has flaws, i think we get something different with the new account system.

[sullen sorrel]

i cant claim game code in my profile, is bugged

[maiden ocean]

please #ticket so a team member can investigate

[unique aspen]

I have owned the claim stakes since the first day. Used to be on the account overview, but isn't now that they are staked and generating R4.

[steel thorn]

Is there a suggestions channel?

Cause I have a minor suggestion for the stakes in the faction claims page.

It's just a convenience thing, but . . .I'm a big fan of convenience.

[vapid silo]

I’ll let @prime dragon know about you’re suggestion

[steel thorn]

Thanks!

[hasty skiff]

Hello!

[wise plover]

what can i do now with the powerplant and the mining drill?

[steel thorn]

Hold for the long term release.

[wise plover]

ok thx@steel thorn

[jolly scaffold]

Hello! I claimed airdrops, but "power plants" aren't within my wallets collectibles like "tier 2 upgrades" or "mining dril". Is that OK?

[maiden ocean]

you can see them in the inventory on the site?

[jolly scaffold]

@maiden ocean yes I can

[maiden ocean]

well then your wallet maybe does not recognize them or they hidden or something. As long they show in the inventory you fine.

[jolly scaffold]

Ty have a nice day

[prime dragon]

Great suggestion. I'm putting that one in the que for next release.

[steel thorn]

Sweet! Heck yeah!

[dreamy tangle]

any work around? does not give me the option to open a ticket

[vapid silo]

What happens when you click this #ticket

[dreamy tangle]

im able to open a ticket.. thank you

just bizzare it doesnt provide the option in the dropdown menu

but thanks

[warm bronze]

Hi guys, I had a ledger nano setup with my account and working ok, but my ledger screen became faulty so I ordered a new ledger. I have entered my recovery phrase and restored my old account to the new ledger. But when I try and do any transactions through the SA website + phantom, it asks me to confirm on my ledger, but nothing comes up on it. Are there any other steps I need to do?
Thanks for any help.

[maiden ocean]

i dont have an answer right away, but maybe @kindred forge knows, please do not take any direct messages, scammers watching, also feel free to #ticket

[unique aspen]

Have you synced your new ledger to your Ledger Live, and does it work for other transactions?

[maiden ocean]

here some more things you can doublecheck

• Ensure your Ledger Firmware and Solana App are both up to date.

• Ensure "Blind Signing" is enabled within the Solana App settings.

• Disconnect and shut down your Ledger

• Close the web browser completely (you can also restart your pc if you wish)

• Launch the web browser

• Navigate to play.staratlas.com

• Hard refresh the page and connect wallet

[warm bronze]

Thanks for the response guys, still no joy. ok here’s what iv tried so far:

Ledger is updated and synced.
Solana app is installed and blind signing is enabled.
I have disconnected the ledger and reopened the browser.
Hard refresh.
Iv also done a test transaction through ledger live and it worked ok.

I’ll create a ticket if I dont have any luck.

[kindred forge]

Hi @warm bronze, might seem a silly question, but did you try removing your ledger HW wallet from Phantom and then re-adding it?

It may be that due to the new HW, it may be looking for the previous device even though you've restored the seed phrase etc.

[warm bronze]

Hi SuhailDebar, no I haven't tried that yet.....how do I go about that? sounds like it could work....had a quick look and cant see the option tho.

[kindred forge]

Make sure the Ledger Wallet is the actively selected one in Phantom

Go to settings and there should be an option to "Remove Wallet"

If you're using the Phantom Multi-Chain Beta, you should see "Remove Account" either under the Settings menu and selecting the active wallet address or going to "Manage Accounts" and selecting the required wallet

[viscid python]

Hey, where can i ask for my claim stakes airdrop to be wrong ?

Tier2 rebirth should gain 3x tier 3 right ?

[silver fox]

Hey, what do you mean when you say, "Tier2 rebirth should gain 3x tier 3 right" ?

[viscid python]

Yes

[maiden ocean]

https://medium.com/star-atlas/the-path-towards-tomorrow-phase-2-css-land-plot-and-claim-stake-sales-3e5ca3d15c5c

[warm bronze]

Just wanted to say that this worked, thanks for the help 🙂

[viscid python]

So a Tier2 3x tier3, now equals to 1 new Tier3 is that correct?

understood thats okay =p

[wooden palm]

Anybody else having issues refueling their ships?

[maiden ocean]

#📢┃minor-announcements we having issues with a rpc provider at the moment, thx for the patience

[polar bane]

Hi, sorry I always get transaction expired and can't reload ships? Do you know what I can do?

[maiden ocean]

#📢┃minor-announcements sorry we have issues with our rpc server, thx for the patience

[polar bane]

No problem, I thought it was just my problem, thank you for your reply, have a nice day😊

[maiden ocean]

you welcome, have a nice day as well.

[frail wagon]

Guys. my wallet is not connecting to the game, what could be the problem?

[silver fox]

what's exactly your issue?

and feel free to #ticket

[tawdry parcel]

its workiiiing!!!!

[crimson wyvern]

Hello. I have a problem loading the showroom. The training regime works well. System requirements are 2 times higher than the minimum. But when you choose a solo showroom, it takes a long time to load and then throws you out of the game.

[maiden ocean]

what gpu you running?

[crimson wyvern]

Gtx 1660 super

[maiden ocean]

min specs is 1080 so could be thats whhy it is not running

[crimson wyvern]

So 1060 and 1660 are different things

[crimson wyvern]

And then why does everything work in combat mode and just practicing driving?

[maiden ocean]

yes nvida is like 1030-1050-1060-1660-1070-1080

these 16xx cards are a bit confusing

[visual panther]

Hello! I've just bought a Claim Stake Tier 2 and Tier 1 and they appear correctly in my Phantom wallet NFTs section, but it doesn't appear on my Star Atlas inventory... Is there some sort of delay time to wait? What am I missing?

[maiden ocean]

no it should be there right away, you find it in inventory or on the claim site https://play.staratlas.com/claims/

[visual panther]

Tnx so much

[toxic schooner]

o/ I am trying to use Coinbase Wallet, in chrome, and/or brave .... Everytime I click "Connect" on the play.staratlas.com pop-up... it re-directs to the extension store rather than interfacing with the extension... What should I do?

(The extension is already installed)

[maiden ocean]

use a phantom wallet instead, also is it just coinbase ? you need the coinbase wallet extension, still i recommend phantom wallet

[gritty coral]

Any news on finishing the drops for the original CSS habitat owners? I'm still waiting on a landing pad.

[sullen sorrel]

Hello everyone
Yesterday some of my ships vanished from my Phantom Wallets. Does anyone know how this might have happened?

[sullen sorrel]

I tried another Browser (chrome) and imported my wallet. Afterwards it worked

[maiden ocean]

hi, is it staked in the fleet?

feel free to #ticket

do not take any direct messages, scammers watching

[sullen sorrel]

First it was staked, then I unstaked it, then it vanished.

[maiden ocean]

that sounds weird, like we can check your wallet in a ticket

[sullen sorrel]

Thanks, will do so. 👍

[polar bane]

I already use it, and that evening after a few hours i started working again.... thanks

[fading night]

Hello, I don’t know if anybody’s come across this problem before, using the Phantom wallet I see my ship in the inventory, but it does not appear as an option in ship enlistment

[maiden ocean]

press manage fleet then manage ships and add them there, one fleet for each type of ship

[fading night]

Thank you 👍

[teal gulch]

hi guys. is there a list of current guilds?

[maiden ocean]

https://staratlasguilds.com https://atless.io/research/guilds/guild-list.html

not sure if they updated

[whole girder]

hi everyone is it scam?

[little galleon]

Yes , it is !

[lapis rain]

goksel_dogan#0593 has been warned

Reason: Posted a link

[little galleon]

Huge amount of them lately

[little galleon]

It is a scam

[whole girder]

i burned it ty

[dense bone]

ah, I actually came here specifically to ask about a dubious "airdrop", which if none of those are actually real and the domain looks sus, I should burn?

[dense bone]

mine's almost identical, just a different sus-looking domain / different amount being claimed in the airdrop I never signed up for.

actually no mine says 100 ATLAS too ~ either way, these are fake?

[not worth it / burnt]

[dense bone]

😅 thanks

thanks @little galleon

[guess a bot sent you a token or something when I did that ~ cheers, mate]

[queen skiff]

Failed to claim rewards again from Atlas Locker! This issue happened many times, will there be a PERMANENT fix ? Really frustrating!

[silver fox]

can you please #ticket

[patent merlin]

Hm, can I burn the bottom most token somehow?

[silver fox]

I think you can on FamousFoxes https://famousfoxes.com/tmi

[patent merlin]

Ok, will check it out

Thank you in advance @silver fox

[terse yacht]

token you can't burn like nfts for the refund, but you can send them to a burn address to get rid of them

try Sol Incinerator and see what you can get, if anything, back

[glass ridge]

I'm getting disconnected from the SAGE game

[wise plover]

i lost my claim stakes? since yesterday i had no more claimstakes? its a bug ?

[inland owl]

I got disconnected as well 😦

[glass ridge]

They do say that bugs and errors are expected... I'm just reporting...

😉

[glass ridge]

but knowing that I'm not the only one is good 🤝

[inland owl]

For escape velocity, does anyone know what the observe option is for?

[wispy geyser]

Mine is missing too

[charred elk]

mine too

[maiden ocean]

clear the cache in the browser, do a hard refresh ctrl+f5, reconnect the wallet.

i ensure you nothing disappears without you doing a transaction.

[pearl plank]

Getting this on all transactions:

Is there a fix?

[maiden ocean]

hard refresh

[pearl plank]

Did not work. Deswpan and respawn the ships didn't help, too...

[maiden ocean]

not sure, feel free to open a ticket

#ticket

[pearl plank]

Ok. Thanks

[plain mist]

Hey everyone I hope you're having a nice week! I have a 'Claim Stake' in my inventory but I can't enlist it in 'Faction Claims' (when I enter it says "You may not have any claim stakes left to stake"

Do you know how can I solve this?

Ignore, I already figured it out 👌🏼

[tawdry parcel]

HI EVERYONE

I have a question regarding PROFILE at star atlas,
How can we see NET WORTH full graph?

As a simple player/user ive buy fleet see my rank move up and net worth summ too, BUT THE RESOURCES , tiers, collectibles, access batches and all the rest of the marketplace merchandise DOES NOT APPER ON the total net worth

It does show on the inventory and on my history .

Is this something that might be avaiable in the future?

Best Regards

PD love the app, the game, the fleets everything.

[maiden ocean]

the account system will get an overhaul, the stats right now are not shown correct.

so it can be confusing

should be fixed at some point but its not the highest priority

[tawdry parcel]

Thanks!!

[tawdry parcel]

THANKS!!!

[cyan phoenix]

hi

thats in my wallet scam or real

[maiden ocean]

scam, burn it

https://tenor.com/view/judge-dredd-flare-explosion-incendiary-gif-3493591

[cyan phoenix]

tnx

[lilac cargo]

I need help

someone is take everything i have in my wallet

if I buy food, ammo, fuel or toolkit. it is taken from me

I am afraid if i take my ships from the faction fleet they can be taken also

Can someone help me?

[storm ferry]

Hi there, kindly raise a ticket so the team can help #ticket

[lapis rain]

sercan941#3685 has been warned

Reason: Posted a link

[hybrid bay]

What is this error?

[maiden ocean]

it happens sometimes, its an display bug, just continue or refresh the site

[golden bone]

They keep taking my collectibles how do I stop that from happening so i can continue playing?

[gleaming mortar]

Hi guys.

The faction claims are no longer appearing on the website. They were there before now it doesnt work. Any ideas?

• Using Brave browser 1.47
• Phantom wallet works (I can DAO and Faction Fleet claims no problem)

[storm ferry]

hi, what do you mean collectibles? did you click any links recently from unknown source or NFTs?

[storm ferry]

hi, can you create a request #ticket so the team can further check? thank you

[clever prawn]

hello #admin friends I keep getting this message in phantom with yellow letters which I cancel but it won't let me continue with the operations help, what I would like to know if it is a problem of @staratlas or phantom, since it is quite disturbing That ad appears every so often reporting loss of assets, thanks.hello #admin friends I keep getting this message in phantom with yellow letters which I cancel but it won't let me continue with the operations help, what I would like to know if it is a problem of @staratlas or phantom, since it is quite disturbing That ad appears every so often reporting loss of assets, thanks.

[smoky parrot]

Why can't I claim ATLAS now?

[vapid silo]

We are needing to refill the distro wallet

[smoky parrot]

OK, take your time

[mossy dirge]

I am also unable to claim Faction Fleet ATLAS. I tried both Chrome and Edge. I get the same error on both browsers (attached). Phantom Wallet.

I am able to resupply my fleets and claim from my claim stakes. The only thing I cannot do is claim from Faction Fleet rewards.

Even if I push through and try to claim regardless of the estimation warning, it never processes the transaction.

[maiden ocean]

Hello, its a know issue, the distribution wallet ran out, team has to refill, should not take to long, thx for the patience

[mossy dirge]

Certainly. Thank you for the rapid response.

Feel free to refill my wallet while you are at it. I have plenty of room in it for more tokens 😉

[maiden ocean]

hehe mine needs to be filled as well 🙂

[simple nebula]

From yesterday, on all my wallets.

[silver fox]

Hey Vibraniam, we are aware of the issue and our team is working on a solution, we expect it to be resolved very soon
We'll update here: #📢┃minor-announcements

[clever prawn]

hola amigos acabo de poner varias ordenes de compra y no me aparece ni los usdc ni las ordenes colocadas

[silver fox]

#🌎┃languages

[clever prawn]

ready, it had not loaded

hello #admin friends I keep getting this message in phantom with yellow letters which I cancel but it won't let me continue with the operations help, what I would like to know if it is a problem of @staratlas or phantom, since it is quite disturbing That ad appears every so often reporting loss of assets, thanks.hello #admin friends I keep getting this message in phantom with yellow letters which I cancel but it won't let me continue with the operations help, what I would like to know if it is a problem of @staratlas or phantom, since it is quite disturbing That ad appears every so often reporting loss of assets, thanks.

[silver fox]

Hey Warlink, we are aware of the issue and our team is working on a solution, we expect it to be resolved very soon
We'll update here: ⁠#📢┃minor-announcements

[clever prawn]

Thanks my friend...

[polar bane]

Since this new version of Phantom came out, I can't reload my ships🥺

And even on EV the wallet doesn't work and you can't move ships

It stands like this and you can't confirm the transaction

[silver fox]

Hey Django could you please #ticket

[polar bane]

Ok thanks

[next river]

I can't withdraw staratlas from game to wallet

I see this issue has been reported

[storm ferry]

Yes it has been reported. You can also refer to #📢┃minor-announcements

[glossy cypress]

My inventory is empty. Escape Velocity loot isnt accessible

[hollow pawn]

Yeah, I have the same issue.

[maiden ocean]

buy one resource its a display bug, afterwards you should be able to claim

also dont take any private messages

scammers are watching

[chrome heron]

Loot that I found in sage seems to be gone... and now I'm finding new loot... so now I'm down from pages of items to only the 2 new ones which are saying "processing"... are the previously found ones been moved somewhere like to the resource tab under play.staratlas ?

[maiden ocean]

previous you can claim on the wensiite

new ones get dropped tomorrow

https://play.staratlas.com/inventory/?category=collectible

if its a new account without any inventory please buy 1 resource on the market that should fix the display bug, afterwards you able to claim

[glossy cypress]

Correct, buy 1 of food and the loot is shown but it cannot be claimed

[maiden ocean]

#ticket

[maiden ocean]

reminder: never take any direct messages, scammers watching, the pretend to be team members and so on.
if you need help ⁠create a ticket
its the safest way
disable dm

[onyx vale]

Good afternoon. Yesterday I bought one ship, bought some supplies and sent the ship to earn rewards, after about 30 minutes I bought more supplies and another similar ship, but it did not appear in my inventory. I just checked the inventory, but the ship is still missing, i.e. there is only 1 ship, but there should be 2.

[maiden ocean]

press manage fleet then manage ships and add it there

1 fleet for each type of ship

[plain mist]

Hey guys, I hope you're doing well. Since a few days ago, both the Sage and Marketplace websites are unresponsive on my end, they just keep loading all the time without getting anything. I wouldn't be able to buy resources 😔

[maiden ocean]

please #ticket

[plain mist]

https://tenor.com/view/nich-bad-nft-gif-23770085

[maiden ocean]

well market and faction fleet may had hickups, but there was a fix deployed, so devs did something 🙂

[onyx vale]

Thank you very much, I was already afraid that this was some kind of bug)

[maiden ocean]

you welcome, have a nice day

[delicate bronze]

Hi, I cannot find my fleet. Somebody have the same pb ?

[silver fox]

I had the same issue few minute ago but I can see it now

There is some instability since the release of Escape Velocity our team are working on it

I invite to try again in few minute and if the problem persist please #ticket

[chrome heron]

Sage movement test keeps loosing connection for me... does anyone else have this issue?

[silver fox]

yes there is some instability right now

[slate pike]

I'm burning SOL trying to pickup "Airdrop" toolkits.
https://solscan.io/tx/4hoyE6XBsskRMAfw4dHFyUbSXKzXumDXLPzJhTGF1r598kBip41Rsm6qrARppNAMA3EY75x7AzPjMcKu4q9xyQEn
why ?

[maiden ocean]

the claiming doesnt work at the moment.

[slate pike]

shame about my SOL then...

[native harbor]

can't connect to server 😦

[maiden ocean]

refresh

[terse yacht]

https://tenor.com/view/south-park-its-gone-gif-4104229

never approve a transaction that says failed to simulate

[lament gulch]

is anybody having a problem connecting a coinbase wallet to sage

[storm ferry]

there have been some reports. most of the community members testing sage are using solflare for the auto-approve function

[clever prawn]

aun sin resolver el problemas eso es inaceptable...

even without solving the problem that is unacceptable...

[storm ferry]

make sure you have enough SOL for the transaction

[clever prawn]

Yes, I have sun for the transaction. It's not from now, this is two weeks old, friend.

[clever prawn]

Yes, I have sun for the transaction. It's not from now, this is two weeks old, friend.

[storm ferry]

please create a request via #ticket so we can take a better look

[clever prawn]

ok..bro thks

[clever prawn]

Hello GN/GM friends.. I just placed an order in the marketplace and it does not show up in my orders and mark in the product price list

[maiden ocean]

yes, starcomm should restart soon, then they will show up

[maiden ocean]

thx for the patience

[clever prawn]

Hello, but is that from today?

[maiden ocean]

right now yes, team is informed

i hope it doesnt take to long usually it restarts automatic

[maiden ocean]

its fixed you should see the orders again

[clever prawn]

Ready thank you very much

[maiden ocean]

you welcome, sorry again for the delay and have a nice weekend

[clever prawn]

same, friend

[lament gulch]

Thanks ill have to try that wallet

[storm ferry]

No worries. Use the burner wallet function so it'll have the auto-approve activated if you're using it for sage

[maiden ocean]

hello, claiming doesnt work at the moment #📢┃minor-announcements

we probably have to wait till monday

[manic fog]

ok

[maiden ocean]

as always do not take any direct messages, scammers watching

[clever prawn]

Hello friends... yesterday I bought two ships, only one appeared in the ENLISTING SHIPS. and I can see the other one in my wallet... but it doesn't appear in the listing... help me

Hello, I already found it... but it appears to me in the inventory... and not by airdrop... it should appear in the enlist ship...-. TRUE?

[fallow skiff]

Hello guys! May i ask how Escape Velocity loot works? The space is limited, so is the loot reset each day/week/month?

[maiden ocean]

hi, its one fleet for each type of ship, press manage fleet than manage ships and add it there

[maiden ocean]

Hi its unlimited, but still issues claiming rewards, hope that gets fixed tomorrow.

no space is limited.

[fallow skiff]

Do you mean that the loot is unlimited? Even if i scan the full map in 1 day?

Because the space is 100x100, so it's limited

[maiden ocean]

no it respawns

so i dont have the timers

also you can loot several times

like you dont find something at each scan

[finite sapphire]

quick question, I have not yet received back 4000 atlas committed when running the escape velocitiy tests even though I made sure to despawn ships each time. is there a known bug for this, if so can you direct me to any documentation?

[fallow skiff]

No respawn timers for loot? It would be really useful

[maiden ocean]

well you compete with everyone else also

also good job scanning 10201 tiles in a day, thats super impressive

[finite sapphire]

ok it looks like Phantom recorded some as transactions and some as "App Interaction Unknown." I think I'm all even. THanks!

[clever prawn]

Hello friends... yesterday I bought two ships, only one appeared in the ENLISTING SHIPS. and I can see the other one in my wallet... but it doesn't appear in the listing... help me
[12:01]
but it appears to me in the inventory... and not by airdrop... it should appear in the enlist ship...-.

It should appear in the enlist ship, and it doesn't appear... I can only see it in my wallet. I bought that ship yesterday and I still can't list

It only appears in the inventory and I don't do anything there, I need to list

[vapid silo]

Do you already have other x4s enlisted

[clever prawn]

yes, I have one...

[clever prawn]

yes... yes... I already saw it... he enlists from the manage ship... thanks

👍

[turbid seal]

Hey there are problem with the marketplace?

[maiden ocean]

1 sec i check

[maiden ocean]

yes starcomm needs to be restarted, orders are on chain but wont show on the site at the moment, after the restart it should show up again, i tag you here, thx for the report

[turbid seal]

ty u so much! 🙏 so fast!!!!!

[maiden ocean]

should be working again

[hollow pawn]

Oh, boy. It is stuck again...

Yes, starcomm needs to be restarted.

[chilly fulcrum]

Feels like a silly question but is there a way to utilize structures? IE: power plant, mining rig, and space station?

[hollow pawn]

Not right now. You can only stake your claim stakes into Faction Claims.
The other structures will get utility with SAGE V1.

[clever prawn]

hola... Marketplace orders are lost in limbo... they are discounted from the wallet, and they don't appear in my orders... it's been 5 hours already... that implies waste of time and money

[sullen sorrel]

HI there...my orders in marketplace are gone...someone know something about it..wtf..?

[clever prawn]

yes, ok... but they have to solve the starcomm thing because one places an order, 3 hours go by and the price and market activity changes... that is, it is difficult to keep track like this

[silver fox]

You should see your order now, if you have an issue please #ticket

[covert cypress]

I'm unable to connect my wallet to the faction fleet screen. I have never had an issue before but it looks like Phantom wallet updated or something and now it just throws me a "Failed to Connect" error when I try to link wallet. I've done this hundreds of times before without issue.

[silver fox]

did you already try to clear your cache and cookie?

[covert cypress]

No but the wallet connected fine with sage.staratlas.com , I think the Phantom update messed up something. They made it where it can be linked with metamask and all wallets can viewed from Phantom.

[silver fox]

Ok, in your Phantom settings, look for "Default App Wallet" and select "Use Phantom", maybe it can solve your issue

if the issue still persist feel free to send some screen or more detail on the issue

[clever prawn]

In my wallet my airdrops won in the sage disappeared, I couldn't claim them because of the warning and today they are gone.
I wanted to know if they were sent, or if they were lost. Thank you?

[silver fox]

#📢┃minor-announcements message

[thick prism]

has anyone else had their claim stakes disappear?

[maiden ocean]

maybe temporary, when starcomm restarts.

feel free #ticket

[cerulean raptor]

i have fews question, about first collection " ReBirth: Genesis of a Metaverse " :

1. mint price
2. revenue of collection

Thank you so much !

[errant sparrow]

how to join the economics channel?

[merry locust]

Hello out there have a big problem

I have staked my ship seven days and got som tag on my ship now, when I try to claim the code it says succes for the code, but there is no code to be found??

[maiden ocean]

poster sales were in 2021.

[maiden ocean]

#📊┃economics

[maiden ocean]

#ticket we get you one

as always dont take any direct messages, scammers watching

[scarlet ingot]

Greetings, could someone please unban my buddy Old Spyde#9979 ?
He joined SA discord a while ago and asked about some scam link he got in DMs (with the link posted in his message) so he got the hammer.

Thanks

[sweet spoke]

hi my brother can't access the discord where can he get help?

[storm ferry]

Hi, is it the first time he's joining?

[grim sun]

Wasn't there a ticket channel?

[vapid silo]

Discord ticket system is down for now so we are using this channel for now

[leaden rapids]

how much solana do i need to announce an item on the market? im not being able to do it right now

[storm ferry]

Good to always have around 0.2 SOL.

[leaden rapids]

im trying to announce just a escape velocity poster, its not worth that much...

[novel viper]

Hi guys, My phantom wallet got hacked. I would like to know. How can I transfer my faction fleet to another wallet safely?

[maiden ocean]

Hello, sorry to hear that.
I just want to make a disclaimer here because this tool is not developed by Star Atlas, so please DYOR before using this kind of tool!
So in https://famousfoxes.com/revoke, you can connect your scammed wallet (and only this one), then "Select all" then "Revoke All" after that you'll be able to resend a few ATLAS and Sol to buy tools if necessary, then withdraw your ship, and send them to another wallet
this site lets you revoke the permissions you gave, so afterward the atlas stays in your wallet again.

[novel viper]

Thanks a lot man. ^^

[sullen sorrel]

Hi I can't stake my polis, once I click on the time to block and send the transaction of my polis it tells me to accept from the ledger but the transaction on the ledger doesn't arrive, why?

[mint talon]

I can't follow because I don't have permissions... What can I do?

[silver fox]

Hey can you please #ticket

[silver fox]

Hey Giangisat could you tell me more about your issue?

[mint talon]

I can not follow anyone because he tells me that I do not have permissions from the server ... to contact the administrator. thank you

[silver fox]

but where do you want to follow someone?

[mint talon]

excuse... Have the Discord role to access the mission... What did he mean?

[silver fox]

I just gave you the role, you can do your Zealy quest

[brave cobalt]

Como se consigue role para hacer Removed role?

[viscid python]

How Total Circulating is 359M and in CoinGecko the circ supply is 188M, so the total supply is available now?

[silver fox]

It's actually an issue on our side. Our DAO team is on it and working to get it sorted out.

[crystal summit]

Is anybody else using Phantom and has experienced the wallet getting much slower after using the EV system and pushing too many transactions through. Is the amount of transactions something that should be affecting the wallet like this?

[limpid willow]

In NA For " exploring the MZ" quest, if I move 10 ships, should I count 10 warp? Or the 75 movement must be done by one ship?

[silver fox]

no 1 wrap = 1 wrap

so you can move 75 different ships one time if you want

[limpid willow]

Thank you 😉

[wild stone]

Hello! There is no never alone category in my discord, tap on the link in zealy but nothing appeared

[sweet spoke]

no, he said all of a sudden he didnt see the group

[silver fox]

I gave you the role

#archived-✅│never-alone-role

[wild stone]

thank you

[proven swift]

I got through step one and everything is still locked in Zealy. I don't know how to proceed any further.

[silver fox]

Hey tigris refresh Zealy

[proven swift]

that did it. Thanks

[lunar harness]

how do i get a discord role?

[fathom gull]

J'ai le meme probleme @silver fox , j'ai pas acces au salon

[maiden ocean]

just a reminder, never trust any direct message, scammers watching and try to fool you, disable dm to be safe.

[silver fox]

Done!

[fathom gull]

You're the best😜

[lunar harness]

How do I get a discord role for never alone mission one?

[maiden ocean]

#archived-✅│never-alone-role

[lunar harness]

Thanks!

[maiden ocean]

you welcome, have a nice weekend.

[balmy turret]

i cant verify for NA role, it says interaction failed

[snow hazel]

The same

[silver fox]

I gave you the role

[final bramble]

Can i get the role for Zealy too? The verification didnt work for me.

[storm ferry]

Hi, I had you included in the request I sent to the team

It's in the #archived-💬│never-alone-chat channel

[final bramble]

Thank you!

[storm ferry]

Sure. Let's just wait for the team to give the role. I think the verification system is being worked on

[austere tulip]

from the very beginning EV in the north-western part of Europe did not work satisfactorily. Eternal messages about a break in connection with the server or its shutdown. Once connected, either the board was empty (ships were not loading) or there was no Scan option, only other "bugs" (Ship details, etc). Computer resets, hard reset of the browser did not help, the problem seems to be in the very connection to a very distant server. Does SA have any game servers in Europe, or is it planning to have one?
Does anyone have a similar problem and feel that they just can't play, because every now and then they disconnect and can't get back to the server?

[maiden ocean]

i sometimes play on our remote machine in norway, no issues

so yeah laags disconnects and so on

but not as severe you describing it

and it improved a lot

like a disconnect maybe every 6h now?

not sure did you try another browser

[austere tulip]

Just connected - scan ONLY 13 ships and... DISCONNECTED from the server 🧐

[maiden ocean]

maybe you should check your connection

[maiden ocean]

im playing all morning i had 1 disconnect so far

let me check i try my remote in norway

[austere tulip]

We spoke about my connection - 1T bps with 3ms

fiberoptic to the PC 😉

[maiden ocean]

yeah but you optimized a lot of settings

maybe something you missed?

[austere tulip]

for Showroom not for webGL

[maiden ocean]

well idk man, all i can say i use a north western eu pc right now and no issues

also people would report

and you the only one atm

feel free to #ticket maybe the team can check

[austere tulip]

I talked about it several times on the EV channel

I don't know if it makes sense, maybe I'm just unlucky with these connections

[maiden ocean]

sorry man it feels like an isolated problem to your pc or connection

[austere tulip]

I even wrote that because of this I stopped playing EV 😟 and now it deals with the unreal engine work

I thought things would change now and I would focus more on this weekend promotion but it seems to be worse than it was

It must be a separate problem, because I'm sure more people would write about it

[maiden ocean]

well you have a laptop or other machine? so we could pin it down or your pc or your connection

[austere tulip]

as far as I know there are not too many players from England most teams and guilds are from south europe 🧐

[maiden ocean]

there is enough english people

like no other machine available a friend or something?

[austere tulip]

plenty

[maiden ocean]

well try ?

[austere tulip]

other PC's, laptops, pads, etc

[maiden ocean]

and all the same issue?

maybe its a router setting then

[austere tulip]

IT part of it I care about 😉

all works superb

[maiden ocean]

well i get that

just tried to help

[austere tulip]

I also do other stuff besides Star Atlas and everything works fine.

but my try on other device as u suggested

[maiden ocean]

before we get into a tech discussion, just a summary, so you tried several pc/machines all have the same issue?

ah ok try that

so we at least know its related to your pc/browser

[austere tulip]

maybe this main PC just doesn't like such a long connection with the US

[austere tulip]

sure, will check it

[maiden ocean]

im not sure if the rpc servers only located in the usa

i doubt that

[austere tulip]

I'm going to check on my laptop now because once again I can't connect to the game server on the website

[austere tulip]

It looks weird, especially since I was able to connect to Multiplayer at the showroom without any problems

[maiden ocean]

sage is a mixture with starcomm and solana chain

showroom is locally hosted on your pc

there is no showroom servers yet