#Unauth. Program Use/Macro Use Banwave Megathread

1876 messages · Page 2 of 2 (latest)

light oak
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we all can only hope , EAC kikks all players out of the game , not only that 50 (0.001%)

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i cant trust this game anymore , false bans evry where , its all region what i see now

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thats crazy

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and the 2 afk farmers i reported in Aakman still there xd

near siren
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thats crazy ya

static trellis
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Im glad you might have found the correlation

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Now they just need to replicate it on their end and find what EXACTLY is triggering it

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And go "oh yea thats not bannable"

cinder star
rustic mesa
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From what i heard from a friend

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Eac fucked up some update

blazing folio
rustic mesa
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Only that eac gonna get gulaged

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For doing some shit

blazing folio
cinder star
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Eac is supposed to be there to scan your pc for any software that might temper with your game files

rustic mesa
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From what i understood yes

cinder star
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Either that banned you or abnormal activity, which shouldn't be EACs job

cinder star
pliant coral
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Anyone that got banned do the Valk 1-shot combo? I'm sure plenty do, that haven't gotten banned, just asking.. I know I do at Centaurs and rebind my keys in game to my mouse buttons to use one hand (yes I'm lazy)

blazing folio
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nope

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I mostly did shai rmb and s+rmb

ruby bough
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Nice selfreport omegalul

wind bane
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You do kinda hope they're talking about the skill

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Not the input

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Then again

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Shai players

blazing folio
wind bane
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As I said

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Shai player

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Missing the point prayge

still hazel
pliant coral
# still hazel Happened to my guild mate

Unless I am misunderstanding, rebinding your in-game keys should not break ToS, but maybe extensive times where you are literally holding down two buttons whether mouse or keyboard may trigger something in the system..

still hazel
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I was playing awa valk with Space+MB i dont remember if its left or right

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And my account still fine

cinder star
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Ye ofc there thousands of valk players and afk fishers and everything

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We still have nothing specific about the banned people

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Rather than most of them afk fished/trained/dummies and used g hub (not for macro just stayed in the background)

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Unless we magically find something I am afraid PA is the only one who can give us an answer

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I am curious about today, they usually release ban list on friday as well

sonic garnet
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Coming from someone who was wrongfully banned as I know I did not do anything wrong I’d find it stupid of them to be handing out any other bans right now unless they know without a shadow of doubt someone has cheated

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Makes no sense to be potentially wrongfully banning other players and giving themselves more work

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But hey nothing makes sense here

cinder star
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If there is no list they are probably working on it

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If they release a shitload of bans again it means more people are going to get screwed

foggy wedge
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I'm still wondering when they're gonna be done with it because really BDO is a part of my life I've been doing nothing the past few days other than working

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that's their last reply date 2023-03-22 23:42:17

blazing folio
foggy wedge
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I don't wanna go back to Path of Exile T_T

cinder star
ripe tundra
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hang in there!

foggy wedge
ripe tundra
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i really hope they reply back

foggy wedge
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yeah we all do, especially that I put time, effort and even some money in the game and that's how I'm being treated, I mean it's an MMO I'm sure everyone else here is like me

ripe tundra
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yes with the amount of time put into the game i sympathize

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i would feel the same

blazing folio
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does anyone know if PA support works on the weekend?

frank solstice
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they do , but in reduced capacity

blazing folio
tropic breach
rotund comet
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ever think that actual cheater might try to get away with this thread?

frank solstice
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Sure, but the GMs are investigating. If they detect an actual cheater, they should stay banned. A re-evaluation of the ban reason is all this thread was trying to accomplish

blazing folio
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yeh exactly

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if they manually check what has been detected it should not happen that an actual cheater gets unbanned

calm needle
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they should have manually checked each account first before ban in the first place

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people put in thousands of hours into this gama lmao

blazing folio
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I guess it's kind of a "we trust the system" thing

frank solstice
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We do not know how bans are handled. Manual review may have taken place, but if the data that was used to decide was faulty, even a manual review would not have spotted it

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Aka right now we dont know anything and can only wait, but giving judgement on either side is not exactly helpful or necessary

red wren
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Im still holding on to hope.

rustic mesa
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@red wren do u have that pic of the ppl u killed and the shai/carrack one

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?

light oak
sonic garnet
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They manually checked each ban
Imagine

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I’m hope by next patch we get some news

devout sail
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PA has stated on multiple occasions that they do not have any automated bans. All bans are manual and if a ban is manual someone had to review it before it happened. That being said if the data that was used to determine the validity of a ban is flawed or erroneous there can be situations where someone might get banned even though they did nothing wrong. Errors are always going to happen because humans are prone to making mistakes, what really matters is how errors are caught and handled in order to minimize the amount of erroneous bans as much as possible.

static trellis
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We're the tickets we submitted also by person or automated

devout sail
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I don't know but I wouldn't be surprised if the original response was fully automated.

I imagine if you manually review a ban before you issue it, then your support team probably has no reason to believe the ban is not legitimate. I don't know if that's what is happening here, or really I don't know how PA handles these cases at all. It's all speculation based on what is commonly seen in the industry. It may sound a little dumb to automate that kind of response but if you pay for the support you provide then you likely want to minimize interactions that will have a pre-determined result, or that are irrelevant for the scope of what you're supporting. The reason you'd do this is in order to keep costs down.

Again, I don't know if PA does this but it is pretty common practice in the support industry. When I worked in IT Helpdesk roles there was a lot of automated responses based on data solely provided by internal systems. You can understand how in that case errors can occur. You lose out on customer experience when you do this so in order to balance things out it would be desirable to be strong at communicating and rectifying errors to your consumers. If you are accepting, honest and doing your best effort to correct errors and keep your consumer informed along this process, then the benefits can outweigh the cost of not having any automated response or processes.

devout sail
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That all being said I'm hopeful there will be a positive outcome, its the reason that the mods allowed these threads. By working together and sharing our experience and feedback we can not only support eachother but also help PA in this process.
Given that PA has already stated that they are investigating these cases all we can do is wait, though I do understand that not hearing anything back can be quite frustrating, anxiety inducing or stressful to some. We can't expect any announcement on this even if I'd personally like to see one, but if there is any erroneous ban I hope they will correct them.

hexed finch
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I have seen a post on reddit about someone on Thailand server being unbanned, with the "help" of a Programm Called "MOSS" , but i dont think that most of u can replicate it as its an "Esport Anticheat" so he had it running in the background for another game where he plays Competetively outside of official "Ranked" mode (Private Leagues or ESL or sth like that) and it logged all of his actions and he could send PA "Evidence" that he did nothing, but i doubt that all of you have a similar programm running in the background so to say, that it is likely that its a "Special" case in this banwave cuz like i said that person can "Prove" that nothing was running in the background, and that there was an error. Maybe thats enough of a reason for them to say "maybe 90% (or more) of them were really not using something if that one guy who we thought DID something can prove that he didnt do it" but we will have to wait and see

static trellis
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Regardless if we did, what's to say the program doesn't flag us AGAIN and we are back to square one. They have to figure out exactly what's flagging us so it doesn't happen again.

tropic breach
hexed finch
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True, but I just wanted to give u guys a kinda objective Opinion about the "HEY THAT MAGICAL PROGRAMM MOSS UNBANNED ONE GUY" Post that you will most likely see during the day that will not give you "false hope" but be honest with you in the terms that I see it, as someone whose friend was banned wrongfully

static trellis
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2 things will happen, either by this coming patch they fix it, or another wave of people get banned. Which of course will grow more eyes to the issue.

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If another wave it could be 1 person or it can be upwards to maybe 100 people. If that happens they can try to keep looking + know something is definitely wrong.

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On our end "playerbase" pretty much figured out why it happened, so I'm sure PA is getting to exactly how. So it doesn't do it again

calm needle
devout sail
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I dont think thats the intent. It sure can be a way of seeing it but I highly doubt that is anywhere near the intent, I'm sure they are doing their best to look into every ticket as long as it falls within scope of what is supported.

blazing folio
# devout sail I dont think thats the intent. It sure can be a way of seeing it but I highly do...

I got a question since I am not fully aware of how the process at PA actually works, so you mentioned that they are manually looking at everything already at the first time, which I'd assume that is all the base information that EAC gives them. When they want to review a case more thoroughly like in those cases right now, do they then have to work together with EAC to get a more in-depth view on what actually happened?

rustic mesa
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what did we have in common susdog

sonic garnet
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I’d like to hope this is at the forefront for them right now

rustic mesa
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some friends were saying this shit can be caused if u change ur payment info and shit like that

rustic mesa
cinder star
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I've been following this

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They usually throw another list where few people get banned every friday

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Yesterday there was no list at all

sonic garnet
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Yh true I was waiting for that yesterday

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Can take that as a positive I guess/

cinder star
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I think (or at least hope) they actually fixed some stuff

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Ye definitely

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Unless only 1 thing happened

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They are sweeping all this under the rug

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If not, then consider no list yesterday a step forward

devout sail
cinder star
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I think (if they are not doing that already) that they should reverse the last EAC update, review the banned accounts, and then slowly work on whatever tf happened

sonic garnet
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However a list on a Friday isn’t consistent is it?

blazing folio
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over the past like

cinder star
blazing folio
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2-3 weeks it was very consistent

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in every region

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and that is when that weird EAC update dropped

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I mean it's obviously just a guess but it kinda lines up

sonic garnet
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When the last eac update drop?

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On or before 14.03

cinder star
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Right before the bans anyway

sonic garnet
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I see

cinder star
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I am just curious as to what got all of you banned

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Like why did EAC or whoever think you were cheating

devout sail
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Aren't we all.

cinder star
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But I am afraid that regardless of the outcome we won't get that info

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Since they obviously feel like they are not obligated to provide it

devout sail
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I really hope we do get to learn more about what happened, though I doubt they will give us much details if anything is found.

tropic breach
cinder star
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Exactly, as long as they are sure it's fixed they can just (hopefully) unban all the innocent accounts

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And will probably say something like don't worry this won't happen again

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Source: trust me bro

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No one thinks that

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I even doubt if this all gets fixed that they will publicly announce it or God forbid compensate for the trouble

devout sail
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Yea well they said that at first with the ban appeal requests, and then replied to all the tickets later to say they would investigate further.

cinder star
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Not by PA, by any support that trusts its system, happened to me in another game

blazing folio
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btw exact same happened in a game called "hunt: showdown" like 3 weeks ago in case anyone didn't know

tropic breach
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i dont think we've gotten replies to tickets for multiple days now sad

cinder star
sonic garnet
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AllsI got was canned response for a whole week on 4 opened tickets from 14.03, I thought it was the end for me until everyone else ended up here the following week
Which gave me much hope

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That it’s a big mistake

blazing folio
tropic breach
cinder star
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Ngl they are probably just discussing this with EAC or between themselves, whether they should make it public and what are they going to do about it bla bla

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I bet they are still working on that, and later on they might start actually helping with the accounts

light oak
devout sail
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Most support staff couldn't be anywhere further from the community because support is outsourced to other companies that have nothing to do with PA other than a business transaction.
A GM can be anything from a PA employee to some outsourced contracted individual from a third company. They follow procedures that are outlined by PA. That's why they need to trust their systems.

light oak
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simple look utube/facebook and u see , whats the problem is , not EAC is that 😄

cinder star
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what?

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XD

cinder star
light oak
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little Quote from the Bann Post : We've recently seen an increase in advertisements promoting macro functions/client modifications through social media and various video-sharing websites.

cinder star
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They have many reasons to rely on the systems they make/buy

light oak
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so when u do a little research on utube : Macro farm BDO , u find all these Afk farming Ba...s

cinder star
sonic garnet
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Who would be so eager for them to do a more thorough investigation for them to only find you cheated

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Logic

blazing folio
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EAC is known for faulty bans and no real protection against cheaters

cinder star
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I am sure that there are definitely cheaters between banned players

blazing folio
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of course there are

cinder star
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But we know for a fact that there are cheaters who didn't get banned

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And people who are not stupid enough to risk their accounts for what, fishing bot?

blazing folio
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also again the people who got falsely banned in hunt by EAC only were about 20

cinder star
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So system is flawed to some extent obviously

blazing folio
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so number means NOTHING here

cinder star
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I love how people accuse over 70+ people for cheating

light oak
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i trust in u , u never used macros , there is windows internal funktions to spam use funtktion of keyboard , evryone knows how Numlock works

cinder star
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Just because "it's a fishing event"

light oak
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end yes its no macro , but afk farming

cinder star
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afk farming is not illegal

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As far as I know

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Even macro is not illegal

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It just has to follow some rules and not play the game for you

light oak
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i understand all of u banned guys , try to sell us a story , im so innocent KEKW

frank solstice
light oak
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all BDO/EAC/GMs fault

frank solstice
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illegal no. against ToS, yes

cinder star
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On what grounds?

blazing folio
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that is the weakest argument I have seen

cinder star
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You are accusing over 70 players for cheating

blazing folio
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EAC error does not correlate to a large number

cinder star
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With basically no arguments whatsover

blazing folio
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I literally just told you that

frank solstice
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As I said before, PA is investigating. Judgement now will not lead to anything so i will have to ask you guys to stop generalising and being prejudiced

cinder star
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Well ofc

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But you don't have to be ignorant and hold them guilty as well

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They've done nothing wrong to you

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PA can hold them guilty until proven innocent

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You sure?

frank solstice
cinder star
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Same EAC who didn't ban all the cheaters on tournaments that I've played on

blazing folio
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eac also seemed certain when banning people in lost ark, hunt, apex and all were wrongful kekw

cinder star
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In different games

light oak
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i mean this Discord Discussion is close as Funny , as all MMO-Forum Discussions ever : Im Banned i done nothing wronk haha

cinder star
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Same EAC that banned shitload of lost ark players that were innocent

blazing folio
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What is this argument again

cinder star
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Same EAC that is still not banning lost ark bots which are 60% of the playerbase

blazing folio
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how do you want us to prove it

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when EAC has encrypted logs

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that only EAC can decrypt

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do you know anything about how this works, they have all the info we have nothing

cinder star
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They sent all the help they can to PA

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The ball is in their hands now

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No one cares about convincing you trust me

sonic garnet
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Who needs to convince you
Who are you

cinder star
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XD

blazing folio
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true

light oak
blazing folio
cinder star
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Could've been 100 players, 200, 300, 1000

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All depending on how fucked up the error got

blazing folio
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Oh also, even more people got banned than on the official list

cinder star
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Thank God it's not those numbers

light oak
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when i see Datacolection theread , u all have different specs on your PCs , when there was an Error , there much bigger wave and BTW 50 people is not a bann wave , is usaly Banns , some more than other weeks 😄

cinder star
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We checked all the other servers

blazing folio
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please don't speak in this thread when you have no clue about the matter at all and are just here to cause mayhem

cinder star
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There is always 0-4 players every week

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And right afteer the EAC update

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Bans number multiplied by 2/3 and on eu/na up to 5

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Yes that looks like they "enhanced" the system to catch more cheaters

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And I hope they did

devout sail
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You can't look at anyone and definitely say they are a cheater or not unless you work for PA, and even if you did you could never be 100% sure unless you had full access to that person's physical property. There's no point to try and point the finger at anyone. We can only be patient and hope that there will be results. Its already created enough of a stir in the community to get an acknowledgement that it is being investigated, I think that's already a step in the right direction.

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That being said the point of this thread is not to try and throw blame at someone or something, its to come up with constructive evidence. feedback and criticism. It also to provides an avenue for people to vent their frustrations with the recent bans in a respectful and supportive way. Everyone can have their opinion but please don't try to force your opinion onto others. Now be nice to each other please. We don't really need anymore arguing over things that aren't really relevant to the purpose of the thread.

cinder star
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It's just that we have so many people who are most likely innocent here

light oak
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yeah ride to grind spot and see last weeks Afk-farmers and look this week , all scared now and are in the thread and like to know , how PA handle this

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simple say to yourself peeps : i done things wronk and go from now on a better way

sonic garnet
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No one care for your theory it’s irrelevant

blazing folio
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as all of here said

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if PA comes back after their investigation and clearly states yup you ALL did exactly THIS then it's 100% justified

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this whole thing is more about the "please tell us what we did"

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they already did comment

frank solstice
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As both Joey and I already said, this discussion is not necessary and not constructive. This is the last warning, stop it now. Otherwise we will take further measures

cinder star
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I am just curious why are some people so determined to accuse/prove that the banned players are cheaters

devout sail
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Can't say I didn't warn to stop arguing can you?

blazing folio
cinder star
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It's okay they are obviously shaken for some reason

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Most of us are aware of the situation here

devout sail
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Let it be, we'd prefer if the thread remained helpful to others. Nobody cares to join a discussion if its just people arguing with each other instead of trying to reach a common goal.

cinder star
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Yep

blazing folio
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ANYWAYS I think I still didn't mention this

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at the case of the hunt players where basically the same happened they had the same procedure as us here

cinder star
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Better we focus on figuring out the issue here and keeping up the positive atmosphere until PA responds

blazing folio
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They all got canned replies - then they formed a group with people who think they got wrongfully banned too

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They all compared their programs/hardware/etc and came to the conclusion as us that there isn't really anything in common

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so what I wanna say with this is that we don't necessarily have to focus on what programs we have on the pc since it does not seem to matter (except it's actually something against TOS then obviously)

cinder star
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Ye but there has to be a reason why specific group of people got banned

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Or at least what makes them specific

devout sail
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Example of how we think the process goes:

  1. EAC detects a violation
  2. Violation gets sent to support which checks EAC data, if it looks valid then it will be pushed to PA for review & approval of the ban.
  3. Ban is processed, reviewed and applied if it is deemed to be valid according to available information. This information will likely be EAC data and other system data which would have been collected by EAC or the client.
  4. After receiving a notification of the ban, a player sends a ticket to appeal ban.
  5. Support once again checks EAC data to confirm the ban and sends out an automated response based on a criteria set by a procedure which is more than likely outlined by PA.
  6. Further investigation can be initiated by PA if deemed necessary.

Its important to remember that support is outsourced however PA employees can conduct further manual review as they have authority over these outsourced support agents.
Having outsourced support does mean there is a certain disconnect in between PA, the community and the support being provided. Reminder that humans are prone to make mistakes, it is wrong and unrealistic to assume that errors do not occur when it comes to detection and verification of bans. There will be errors. What really matters is how PA handles those errors. That's why we are here, to hopefully help correct any errors that may or may not exist.

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Reminder this is all speculation, we don't know for sure that this is what actually happens in the background.

sacred jewel
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I have a question you can ingame bind to actions in the same Button?

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Like space+RM

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Im talking about ingame settings

rustic mesa
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anyone here changed any payment method or something

sonic garnet
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Did you?

rustic mesa
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yes thinku

sonic garnet
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Why would that have something to do with it unless you charge back the purchase of something.

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I think then it warrants a ban

rustic mesa
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a lot of ppl dmed me asking that

sacred jewel
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if you dont charge back it dosent matter

quaint sigil
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Maybe people here were banned for using an unauthorized program/macro and were found guilty by Pearl Abyss. Y’all submitted your appeal for innocence but I find it disingenuous to the player base that mods are allowing a safe haven for people already found guilty and silencing anyone with opposing views. If the bans were a mistake then the bans will be overturned. It clearly states that all bans undergo exhaustive investigations before bans are applied. So in essence everyone is claiming Pearl abyss is unable to do their job correctly.

sonic garnet
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But all bans are final!
Yet I receive an email stating they will look into the ban one last time so they clearly don’t believe they’ve done their job properly

blazing folio
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It doesn't even have to be them that didn't do their jobs properly, it easily can also be EAC

rustic mesa
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he is trying to bait u for reactions

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dont even bother

static trellis
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Hey does everyone use a keyboard with a volume control dial?

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My one thing that I got new last month was get a new fancy keyboard because my old one was 15 years old

cinder star
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Still I wouldn't use that as a change that could get u banned lol

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In case that's why u are asking

frank solstice
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I'm using one and didnt have issues

spice barn
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My keyboard also as media scroll for volume and pause/continue

lone bear
sonic garnet
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Everyone really be clutching at straws now huh
We all just trying to figure out every little change we’ve made recently

lone bear
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Yeah like the guy asking if his new monitor had anything to do with it...

blazing folio
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don't really see what's wrong with asking that

lone bear
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That question was stupid sry to say.

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The monitor one

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I can understand the programs relate to mouse etc

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but a monitor...

blazing folio
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yeah but desperate times call for desperate measures and in a situation like that you try to look for anything you have changed recently as dumb as it sounds

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you can reprogram the buttons of a monitor

lone bear
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You pulling things out of nowhere when it makes no sense makes it worse. Im sure out of the thousands of players just a few handful have specific programs for the mouse and/or other programs...

blazing folio
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No I'm just stating that it's a valid question to ask when one truly believes they are innocent and it's one of the things that has been changed

lone bear
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Like the other guy said echo chamber. gl

rustic mesa
blazing folio
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also they didn't say they won't do anything anymore, they said they're looking into it now

rustic mesa
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then they sent us oh we gonna look at it etc

lone bear
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Will people be in here stop? Highly doubt it

blazing folio
lone bear
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But they wont. Why do people not understand this?

blazing folio
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as the moderators also said multiple times it doesn't make sense to point fingers or anything like that it's all about waiting now since no one knows anything so discussing anything besides that does not make any sense right now

lone bear
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Why would they tell you the specifics? Theyw ant to maintain that a secret whihc is why its vague for how many years now?

rustic mesa
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cuz in there eyes it helps ppl who make cheats

blazing folio
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they're obliged to do this normally

rustic mesa
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read eac rules

lone bear
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Any game that created their ow program to detects cheats wont tell you how it works

blazing folio
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nono

lone bear
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that is just....

blazing folio
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they don't have to tell how they found it

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they have to tell what they found

lone bear
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If they give you an idea of how it works or what make it detects something then people can exploit the programs and find out or get an idea of howw to bypass

rustic mesa
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i wish they could

lone bear
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No game will do that

static trellis
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I'm just trying to figure out what I did differently I've never used the knob on my keyboard until after that patch

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I wonder if the knob registers something is all

sonic garnet
lone bear
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You just want specifics which they won't give you

blazing folio
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because it's recorded evidence about an individual

lone bear
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No

blazing folio
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EU law

lone bear
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LOL

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sue them then

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you cant because TOS

blazing folio
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not sure how different NA law is but EU law goes above TOS

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ESPECIALLY when it's about private data

lone bear
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You are agrreing to their tems and service

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I m sure a large portion of players dont bother reading this stuff

blazing folio
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let me pm you and I'll explain it to you since this is once again derailing from anything relevant to what this thread is for

lone bear
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Delusion at this point

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You are the one that brought up EU law

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lol

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Bringing the game TOS which you accepted is part of the convo

blazing folio
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yeah but you are coming from a completely different stand point which is NA so it does not make any sense to even discuss this

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since I have no clue about NA law and you have no clue about EU law

lone bear
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I didnt know thye made special rules for EU players because of their law 😮

blazing folio
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you are aware that different continents/countries have different laws right

static trellis
#

Yes companies abide by different rules for different countries. What

lone bear
#

yeah but devs wont change their rules because of that

static trellis
#

Is this another clickbait?

lone bear
#

They are nbot obligated to show you the specific reason why you got banned hence the response you got.

blazing folio
#

that's exactly why netherlands for example has no lootboxes because PA is below the law in netherlands

lone bear
#

People in here are just emotional

#

Lootboxes and tos and the security of their game are different things...

#

Sorry to break it to you

blazing folio
#

security goes even above country level so your argument is even more invalid

rustic mesa
lone bear
#

I, not saying everyone here did but some did and admitted to it.

#

No program is perfect

#

But some people here seem ot be delusional asking for stuff that they wont simply give

sonic garnet
#

Tf would I still be here if I new I cheated and them doing a further investigation would lead to the same outcome

rustic mesa
#

i mean from what i heard/read i think even viruses can affect it no ?

blazing folio
rustic mesa
#

and by the look of how many ppl got shnapped

#

something might have gone wrong

#

also heard from a friend that eac did something with there update

lone bear
rustic mesa
#

so it might be a problem from eac side

lone bear
#

Not hard to believe thats why it went up

static trellis
#

Bruh

rustic mesa
static trellis
#

Then they would...I don't know...make a new account instead of being here?

rustic mesa
rustic mesa
#

not asking u to believe in any of us tbh

#

but at least dont throw random shit

#

and started to talk like u guys cheated u did that etc blah blah

lone bear
static trellis
#

Yea if you think we did it, cool. We (each person as their own) know they didnt

rustic mesa
#

just spare us that convo cuz i am sure everyone who's account got shnapped is as tilted as me and as worried and paranoid as me

#

thinking what did they do wrong

#

or what happened

rustic mesa
#

😭

lone bear
#

xD

static trellis
#

Anyways I'm trying to see if anyone used their Fn key or used their volume dial

#

Clearly we all did something or have something that triggered it

rustic mesa
#

dont thik it is function key problem or volume dial

spice barn
#

I use mine but it just turns the volume up or down, I didn't touch the setup of the media dial, its a razer keyboard and the dial is above the numpad

static trellis
#

And I feel like it's something manual because every week it's more people

#

I also have a razer keyboard with the dial above the numpad

spice barn
#

But I have this keyboard for some good months, and always used the dial, I doubt it could be it

static trellis
#

Well the anti cheat just updated 2 weeks ago and that's how suddenly people got banned

sonic garnet
#

I probably won’t get an answer but I asked support when this “trigger” occurred
Because this last month I’ve had a new rig with almost zero software

blazing folio
static trellis
#

I just hope we get a fix by this coming patch, I JUST got my carrack after months of doing the dumb dailies. That was agonizing

#

Whoever made the system for carracks are clearly a masochist

#

Wait one is bad the other isnt

#

What

sonic garnet
#

Yes I did because it could help their investigation I believe as I gave data on both the pc but forgot to add the date i built my new one which will obviously be of help

blazing folio
#

ahh yeah makes sense, but no answer to that yet right?

sonic garnet
#

No reply as of yet
Probably won’t be I just though it should be noted because if this happened after 16.02 then I’ll be truly dumbfounded as to what could of trigger it seeing as this new build has nothing.

upper tartan
#

Don't expect anything to be done on the weekend Spirit6.

blazing folio
#

yeah true

sonic garnet
#

Yh kinda just waiting for patch day and hope for some good news for all of us

#

Well the ones that never cheated/

fresh oxide
#

how's the cure without bdo doing?

sonic garnet
#

Meh
I went outside
Overrated

static trellis
#

I will say when I saw the e-mail that I got banned my heart sank but after seeing others in the same boat and feeling in the same way I feel a bit of camaraderie with all thats been going on.

thorn monolith
sonic garnet
#

That’s how I felt for that first week when there was only a few of us and as I was getting nothing from support I thought it was the end for me
As bad as it sounds it was a morale boost seeing a lot more come here the following week saying they were also wrongfully ban

thorn monolith
#

sometimes false flags come up ive noticed most games tend to get false flags, when i staffed on servers we had it a few times where it would flag someone for cheating but they werent (other games)

sonic garnet
#

Because I knew it would gain attention
Which it has

frank solstice
ripe tundra
#

and if there's false positives, then why treat bans like the player gets put in a black hole? there should be more communication, if the process has flaws like this

hexed finch
#

I mean, its a reddit post about someone in a Facebook group, maybe it is complete fake, idk, what I do know is that IF it is true then they believed that other Anti Cheat called MOSS over their First Ruling of EAC, which IS kinda Sus, AND could mean that they are re-checking all other bans as they could be false too, but like i said maybe that also didnt happen cuz ... idk havent seen Thailand Server Lists and if there is one Crossed out/ Taken out of the List

grim mantle
#

it's Black Desert Online Thailand group.

#

I cant paste a photo here

hexed finch
grim mantle
# hexed finch wellllll ok xD I mean I heard enough stuff at Reddit that i am allways doubting ...

he's an esport player, I believe he's in a LoL tournament or something like that. And he also requested a log file from Riot, when he was in the tournament. and he also have his own log file for a anti cheat called "MOSS" that record his pc log. It's not running 24/7 I believe, he use it when he play LoL. maybe he afk life skilling, and play LoL at the same time idk. I'll dm you the photo of that post. It's confirmed that the ban was lifted.

#

sent.

cinder star
static trellis
#

Man this wait quickly thing is nerve wracking lol

wind bane
#

Or indeed it's record for owning up to mistakes

fading skiff
#

i wouldnt sit and wait for their reply

#

my friend who got unbanned years ago when kakao falsely banned him took months

rustic mesa
carmine pecan
#

what the fuck

#

if people got banned for no reason and they get a general copy paste response from the support thats disgusting

grim mantle
#

welcome to bdo

rustic mesa
#

would this help them

#

nvm this is for future shit

rustic mesa
#

So it make takes months ?

#

They better rebox the items that will go away then

#

And work on my gear Gladge

sonic garnet
#

Why you still here?
No one care for your opinion it’s irrelevant

still sinew
#

It's not only his opinion that is irrelevant kekw

sonic garnet
#

You are here reaction
Have a good day

static trellis
#

I love the mods

fresh oxide
#

anyone hyped for the new region?

static trellis
#

Yea hopefully we get this sorted out before it comes to NA/EU

sonic garnet
rustic mesa
#

who ghost ping me GRR

rustic mesa
fresh oxide
rustic mesa
#

i hate u lizu

#

get out of here

fresh oxide
static trellis
#

@rustic mesa It was a guy calling you/ppl here hackers and blah blah

rustic mesa
#

who

static trellis
#

They were removed

#

The mods giveth, and the mods taketh away!

red wren
foggy wedge
#

any updates on our hopeless case? ;-;

frank solstice
#

it was likely that nothing would happen over the weekend

blazing folio
foggy wedge
#

I hope so..

tropic breach
static trellis
#

It'll all be okay, atleast you know your not alone

rustic mesa
#

just wondering if it would also be better if we send a ban appeal to eac Waitin

blazing folio
static trellis
#

We could but I have a feeling PA is already done that on our behalf. They want to get to the bottom of this as much as we do

pliant coral
#

PA didn't send out a Friday notice of Account Restrictions this time around, seems more promising for this whole overall issue

light oak
#

i dont see in aakman afk farm dude anymore , not saying u was 1 of em , seems so many got false reported

#

names i reported 5/5 on the list of the 3 last bann posts

static trellis
#

I'm hoping tomorrow nights maint is the unban fix

#

Can only hope

tropic breach
red wren
#

Davy Jones is coming to claim me.

tropic breach
sonic garnet
rustic mesa
#

waiting for tmw to get unbanned Gladge

#

"hopefully"

tropic breach
#

we pray

foggy wedge
cinder star
#

Stay patient lads, hope everything is gonna turn better soon

#

I also hope yall used the week to reflect on some more important things :p

#

Also for anyone who wants, place your guesses on how many bans are we gonna see tomorrow, I am curious

foggy wedge
cinder star
#

If you guys discovered the green weird thing outside, I've heard people call it "grass"

#

And something tried to melt me they call it the sun

frank solstice
#

6987_monkaHmm sounds evil

#

i think we should stay away from that

static trellis
#

I live in an area where it's common to ride horses, rider passed and said to myself "yea guy is probably going for a courser"

blazing folio
#

No bans at all today????

tropic breach
#

it doesn't look like it

blazing folio
#

sus

#

this might be very good or very bad

tropic breach
blazing folio
#

like what should we do

#

wait until idk when or msg again

pliant coral
#

Should someone send follow up message on ticket and see status?

static trellis
#

If theres no bans maybe they figured out what was happening

light oak
#

when i was in your Situation , i would send Ticket all 2-3 Days , so they see , u care your account

blazing folio
#

no bans has never really happened so they must have found something

pliant coral
#

It does truly stink that if they wrongfully banned us we are missing out on various coupons, events, and goodies

blazing folio
#

at least in the past 3-4 months

pliant coral
#

Think we are just going to eat whatever was missed while we were banned. Who knows how long this could take though. My thought is they are still investigating and didn't want to wrongfully ban others while this whole case is taking place

blazing folio
tropic breach
blazing folio
#

ah alright then we dont need more to ask one is enough

static trellis
#

I believe they need to go down the list and see if its "yup this account needs to be unbanned and Oh this one should still stay banned"

#

and do a full release at once vs one at a time

tropic breach
#

oh wait no i dm'd a gm not a ticket, feel free to send a ticket in @blazing folio

#

but yeah they're probably just making sure people are actually false positived etc.

pliant coral
#

I wonder if we need to wait till now next patch for potential unban or if they have capability of unbanning outside the weekly patches..

blazing folio
pliant coral
#

Guys I'm thinking they will all unban us on April 1st saying it was all a joke 🤣

blazing folio
#

ngl I thought that too

#

reverse giveaway

#

takeaway

static trellis
#

REVERSE GIVEAWAY

tropic breach
cinder star
#

Or they release a ban list with over 200 players on april first😎

tropic breach
#

.>

blazing folio
#

ban list with 900000 people

tropic breach
#

Q_Q

blazing folio
#

@frank solstice do you think it makes sense to ask them if they have any info/update? Or should we still just wait

frank solstice
#

id keep waiting for now

tropic breach
blazing folio
#

btw I checked the other servers too in case anyone is interested in that:
no ban in korea
no bans in south america
no bans in turkey
no bans in russia
no bans in thailand

#

so they are definitely doing something rn

sonic garnet
#

Yes, can only be a positive right

#

Was hoping I’d have my account back by now
Guess it’s back to the waiting game for now.

rustic mesa
#

any other games while we wait

#

lets start a minecraft server for the banned homies

static trellis
#

@blazing folio let me us know what the reply says

blazing folio
static trellis
#

Oh okay

#

I've been the GM of my guild for 5 years I don't want to lose it, if you don't log in for 2 weeks a guild member can swipe it

rustic mesa
deep lodge
#

Or a trusted officer

static trellis
#

Well if we get unbanned before next week it'll resolve itself

blazing folio
#

sadly we don't have any clue to how long this is going to take

rustic mesa
#

i had 2 drops from the guild bosses

#

that expired by now

#

and a mermaid tear

#

hope they give it back to me

#

when they unban us Sadge

tropic breach
#

im gonna miss bloody outfit sad

blazing folio
tropic breach
round violet
blazing folio
#

still extremely unusual that the regions that I said had no bans at all

round violet
#

seems jp also got 1 person xD

blazing folio
#

yeh didn't know that one either I listed the ones that I looked at, however 1 person could be a completely manual investigation too, my point just was that the fact that on many servers no one got banned is definitely something

tropic breach
#

none on the major regions i guess

static trellis
#

Im glad you guys are doing research

#

Im too smooth brain

#

Also why Im 100% not guilty...too smooth brain to break the rules

hushed jetty
static trellis
#

...what

fading skiff
#

well different regions have different Tos

blazing folio
#

who pinged me

static trellis
#

Probably either an accident or a troll that got removed by a mod

hushed jetty
#

My English is bad, I'm sorry, I'm translating everything they write on Google to find out something

sonic garnet
#

So
Still no word on our accounts
Getting fed up of this bs now

cinder star
#

It's an mmo rpg support, I have no idea what are they doing all day, but in every game they take days/weeks to work on a simple issue

#

Imagine if it takes days to send someone automated message

#

How long it will take to actually accomplish something

sonic garnet
#

I get they’re busy with content release prep etc but this should be at forefront of everything

cinder star
#

They should at least have a certain sector of people working on such stuff

#

Anyhoo stay positive and prepare your mentality for a big ass waiting game

#

Like assume they will take a month to finish it

#

And try to find something else to enjoy in the meantime

static trellis
#

I juggle 2 jobs and attempt to stream. BDO is my only "escape" and hobby so that is hard for me to do.

rustic mesa
pliant coral
#

So much for that latest coupon code that gives you a bunch of fat rewards

blazing folio
#

if we get nothing by then it's gg

rustic mesa
blazing folio
rustic mesa
#

oh

static trellis
#

They pretty much left us in the dark

wind anvil
#

Create a new account, new character, new you.

foggy wedge
#

I've payed a lot in game and it's not very cheap in my country xD

static trellis
#

So it's April fools, are they gonna finally tell us this was all a prank?

tropic breach
rustic mesa
static trellis
#

Can we atleast get an UPDATE?

#

This is stupid at this point

rustic mesa
#

they yeeted the other channel GASP

frank solstice
#

Wasn’t yeeted

#

Just Auto closed cuz no interaction in a while

rustic mesa
#

oh

blazing folio
#

tomorrow is monday peeps means we can hope for an answer again

vestal radish
#

When is it Monday in Korea though?

blazing folio
#

but 2 in the morning

static trellis
#

Still no email or ticket reply

tropic breach
#

^

static trellis
#

Atleast if we got a " we are still investigating " blah blah

static trellis
#

I can potentially lose my guild in 2 days woo

tropic breach
cinder star
#

But stupid events are going strong!

static trellis
blazing folio
#

soon ™️

pliant coral
#

So did someone already follow up asking for status on one of their tickets?

blazing folio
ripe tundra
#

is the followup ticket still open?

blazing folio
ripe tundra
#

ok 🤞

blazing folio
hushed jetty
#

Spanish: hoy a la cuenta de mi hermano, si compartimos PC, le ha dado error (a mi me daba este mismo problema antes del baneo.... por si sirve de algo)
English: today to my brother's account, if we share a PC, it gave him an error (I had this same problem before the ban... for what it's worth)

devout sail
#

That is unrelated to any ban and is a common error that users experience. If you need help resolving it please go to #help-portal and open up a ticket.

rustic mesa
blazing folio
blazing folio
rustic mesa
foggy wedge
blazing folio
foggy wedge
#

so... no hope xD?

blazing folio
#

waiting and waiting and waiting

rancid umbra
#

.....

hushed jetty
#

i never lost the hope ... and be happy!!!!

blazing folio
#

Once again nothing

rustic mesa
#

i mean they stopped banning ppl kek

#

or posting about it at least

blazing folio
light oak
#

innocents free with maintenance now ?

blazing folio
light oak
#

maybe soon , after maintenance , sicne is 2 weeks now

tropic breach
light oak
sonic garnet
#

Start of 4th week for me with no news
No update or nothing

#

Is it that much of a puzzle for them?

blazing folio
#

did you send them a friendly reminder?

sonic garnet
#

No I haven’t
They said they’d let me know once they have investigated.

#

Is it that hard to have an employee check our logs
It’s been 3 weeks and nothing

#

Incompetent

blazing folio
foggy wedge
#

Don't lose hope guys

rustic mesa
#

i even sent the eac

#

and they didnt asnwer me

blazing folio
thorn monolith
#

Don't think it's ever getting resolved

#

They would of responded by now

rustic mesa
ripe tundra
#

hang in there

foggy wedge
blazing folio
light oak
#

is there any news now ? is like 20 days now , they bann in 1day and u wait now over a period of 2 weeks , get no answers or what ?

thorn monolith
#

im loading up bdo now with another game in the background if i get banned ima laugh

blazing folio
rustic mesa
#

wake me up when they say something

spice barn
#

I sent a new reply to ask for feedback on this situation, next week makes a full month I got restricted

fading skiff
#

you are welcome to go suggest stuff on web forum. try keep keep post stick to its topic

blazing folio
#

apparently they deleted everything on the subreddit about this

fading skiff
#

but I have said before. my friend who got banned over 2~3 years ago took them like 6months to get unbanned or something not sure exact time. but patient and go do something else while waiting is all i can say unfort 😦

#

your best bet is here, forum (PA) and streamers get the process bit faster (plz dont go spam at steamers)

frank solstice
#

BlobCatHeart pls move on and remember not to feed the trolls after midnight

static trellis
ripe tundra
#

a post was deleted

devout sail
#

There were some troll posts that were removed, don't worry @static trellis

static trellis
#

Oooooooh

#

Lmao out of context I'm like

rustic mesa
#

i am confused @fading skiff

#

and so are u kek

#

what are we on about now OMEGALUL

fading skiff
#

make new account, not required to buy anyhthign and post :3

wind bane
#

Hope you fellas get answers soon prayge

static trellis
#

Thanks @wind bane that means alot.

rustic mesa
light oak
#

i think after Maintenance u all free agane , have some Hint for u

#

RisingSun the Lv67 gamer , gts his Ambassador back after Mt. https://www.naeu.playblackdesert.com/en-US/News/Detail?groupContentNo=4657&countryType=en-US

[Winner Announcements] Introducing our Black Desert Ambassadors | B...

Greetings Adventurers! We’d like to introduce our passionate Black Desert Ambassadors who are eager to help out new and returning Adventurers!Congratulations to all the selected Adventurers; we look forward to seeing all of your contributions! ▲ Image created by TalshaniWhat is a [Black Desert A...

#

so very good chances we all free !!!

red wren
light oak
#

oh he is still Ambassador ? think he was the banned 67 guy , must heared something wronk than 😄

fading skiff
#

Kitteh coming back 😮

red wren
#

He is banned like us, they just never took the discord role.

hoary ermine
#

they never removed the role as yet, is all it is

#

the monthly announcement is just an ongoing thing for the ambassador stuff

#

it doesnt correlate with the ban(s)

fading skiff
#

sadge

light oak
#

but think its good sign , when he got it agane , somehow he must get reward 😄

astral juniper
#

I have no updates for myself, we have to wait.

static trellis
median oak
frank solstice
teal bluff
#

I'm not banned but for real i also just checking every day for that bcs i want you free

tropic breach
pliant coral
blazing folio
hushed jetty
#

From what I see we are still in the fridge (frozen from March 22 to 2297) .... nothing new is known, right?

ripe tundra
#

sorry what you are going through. i hope you hang in there

hushed jetty
#

So I'm still patient even though we're suffering unfair bans?? I keep sending a weekly ticket to see if something happens?? (sorry i'm spanish and my english is poor --> google traductor)

cinder star
#

Lads

#

Macro bans are up again

blazing folio
rustic mesa
wind anvil
#

i hate to break this to you. you won't get your account back. once you're banned, you're banned.

#

lingering in this chat gives you false hope, and that's unhealthy

teal bluff
#

Did you even follow that situation here from the start what happen?

wind anvil
#

took me almost 2 hours to backread the 1715 messages

red wren
languid remnant
#

sounds like you wasted 2 hours then

#

cause you didnt understand

worn ridge
#

doubt he read all comments
1700 comments is like 200 page book of words

craggy edge
rancid umbra
#

this is a bad joke, they are laughing at all of you, they can't take so long to see what happened and unban the innocent. im not banned but yes my friend dont know how is this possible

foggy wedge
#

It's kinda sad they don't appreciate their community, and I'm not saying this to bad mouth them or anything I'm just sad that they'd give us no attention

cosmic ocean
foggy wedge
#

yeah nothing we can do rn other than hope i think

rustic mesa
cosmic ocean
rustic mesa
red wren
#

almost 1 month for us

spice barn
#

1 Month for me since 2 days ago

cosmic ocean
#

I'm hoping that you all will get a verdict soon then. Remember, mine was when Kakao was around so I don't know how quick PA is to solve things like this.

tropic breach
teal bluff
floral wind
#

TLDR version:

  • They implemented new/altered criteria to detect malicious macro/program use in BDO
  • They reconsidered that just this detection alone may include programs or malicious code (virusses) ran on PCs either unrelated to BDO, or unaware by the players
  • Therefore they will only apply bans if absolute clear abnormalities are detected within BDO
  • If you will be unbanned as a result of this investigation, you will be contacted individually (I assume by email)
pseudo mural
#

i got this as an email

image.png
#

im so glad

floral wind
#

That sounds like they will reimburse all lost time of paid buffs like value packs, kama blessings, etc as well as give you all the login rewards and event items that you have missed out on.
That's very nice!

pseudo mural
#

yes!

floral wind
#

Keep in mind there is still an ongoing event where you can obtain Ellie's Seals for some very nice rewards. So go grind or fish for them! ^^

teal bluff
#

also the easter eggs

pseudo mural
carmine pecan
#

I wasn't affected but I was reading this post, it's very good that they investigated it and finally found possible causes and put remedies. Congratulations to those who were affected unfairly, and welcome back to the game 🙂

rustic mesa
#

I GOT MY ACCOUNT BACK

still hazel
#

Touché kekw

tropic breach
#

we’re free

feral oracle
#

how many days has it been is real question

#

do u come back as returning adventurers

#

;o

pliant coral
dusk helm
#

should've been 4 weeks, some 5 weeks

feral oracle
#

well if u were gone for 31 days then yeah ull come back with returner status xD

light oak
#

finaly we back , Poggers

blazing folio
#

LETS GOO

#

I AM BACK

cinder star
#

All the haters who accused over 100 players of cheating with no arguments rn 🥶

blazing folio
#

do you guys wait for returner?

frigid vector
#

there is always clowns that will say ppl are cheaters instead of actually trying to think that people might be innocent and we have big big issue

#

now the real question is what will these players get for compensation for losing 30+ days of not being able to play, lose all attendance rewards/events /silver lost during this time , but overall TLDR gj from PA team for actually admitting the ban was wrong and unbanning people thats big win , since alot people got scared that if u get banned unfairly and not get unbanned game wont be worth playing

frank solstice
frigid vector
astral juniper
red wren
#

WE BACK!

#

also

pliant coral
#

Did they determine what programs or things caused the false bans? How do we make sure it doesn't flag us again??

blazing folio
frank solstice
#

We dont know details, but it seems like the programs itself were not detected incorrectly, just the use of them

#

Aka the difference between detecting a cheat program being installed, but not being used

blazing folio
#

they said it could be viruses, malicious code or "PC management programs" which can be anything

frank solstice
#

yea, i doubt that info will be speicified to protect the anticheat processes

pliant coral
#

Fresh install of PC with no programs installed but Black Desert as a precaution 🤣

unreal locust
#

I was running the game in a fresh windows 11 because I got a new ssd

#

Computer did not even have steam or other games installed at the time

pliant coral
deep lodge
#

Congratulations everyone

red wren
#

WE HELD THE LINE!

unreal locust
red wren
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❤️ love you all

deep lodge
#

Kitteh, I look forward to seeing those meltdowns later

unreal locust
#

The real question now is uh

frank solstice
unreal locust
#

Eitherway, glad to be free

frank solstice
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BlobCatHeart glad to see you guys be freed too

blazing folio
#

I just did two different complete scans with antiviruses and there is nothing suspicious on my pc

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so I doubt I have a virus

unreal locust
#

Now, do I wait 3-4 more days for returner

frank solstice
#

happy to know a community effort to shed light on a topic got solved amicably and to the benefit of the user

blazing folio
#

my friend said I am offline for 27d now in his friendlist does that mean I have to wait until friday?

unreal locust
#

I think you need 31 days

feral oracle
#

it will be indeed 31 days

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for the returner status

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from what i know

blazing folio
#

I can't send pics here

#

but

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Who’s Eligible as a Returning Adventurer?

  • Adventurers who haven’t logged in to the game for at least 30 days (720 hours) and haven’t used the Web Central Market (Black Desert+/official website) for at least 30 days.
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this is on the website

feral oracle
#

yes which is basically the 31st day

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i know some have missed on the actual time and logged in like a hour 2 soon etc xD

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but this is entirely up to you

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i assume those who were banned the compensation would only be up to the point of the email

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no more

unreal locust
#

Honestly, I'll just log in later today

#

I can probably benefit more from just casually playing 3 days than the returner rewards

feral oracle
#

well it does give login rewards usually and different pearl deals etc and access to olvia channels again etc

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but thats ur call

idle estuary
#

also gives you the famous "returner player rng" kekw

rustic mesa
#
  • a downgrade
sonic garnet
#

Whoo I’m back, can finish work and get back into routine 😂

calm needle
#

they said they will unban the gearlets

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making no progress in the game saved u

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we determined that imposing restrictions on accounts without major abnormalities in their in-game records would be unjust

ripe tundra
#

great news blueheart

spice barn
#

Received the email, account is back

azure flint
#

glad we all got our accounts back. I don't agree with this sentence however.

image.png
rustic mesa
frank solstice
#

benefits / rewards

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however you call it

neon tapir
#

I dont agree with anything in that statement. i read: if someone uses optimization tools for their pc and our shit program detects that as a cheat we generously think it would be unjust to restrict that account - but only if we get mass spammed

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I am so sorry for the individuals to get banned because of that

spice barn
#

With all this they might add the programs to a whitelist

azure flint
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unless you're sure you haven't logged into the launcher (to check ban status) or the website

unreal locust
#

Yeah, and I also logged into BDO+ app on the phone at some point, which allowed me to check CM

azure flint
#

its too bad, i was looking forward to the returning adventurer buff. it was the only bright side to this.

spice barn
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I too dont have returner bonus, every week on maint day I would try to log in to see if everything would be sorted out, no login on the app thou

sonic garnet
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I haven’t tried to log since 17.03
Would I get returning bonus even though I logged in on app?

still hazel
#

Probably no

deep lodge
#

Nope

#

Because it also counts app logins (As you can talk to your guild without being in-game, as well as the cm)

wind bane
#

Gz fellas on unbans

static trellis
#

I am unbanned

#

Blessed

calm needle
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they are too lazy to investigate 2 waves already

worn ridge
#

GZ all who got unbanned!

fading skiff
#

gratz all those who got unbanned

cosmic ocean
#

I'm so happy for all those who got unbanned. heartcat

static trellis
#

Thank you

static trellis
wind anvil
#

if you're not a cheater, you're fine.

#

glad ur back

hoary ermine
#

Stuff like this is what ends up on reddit and everyone yelling "then you shouldnt have cheated"

#

but there wsa a clear indication something was 'off' so

#

glad it went somewhere, esp with the things we gathered up together

static trellis
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Yea glad it's finally over....for now

cinder star
#

Ye since the thing happened I keep every possible background task off, and even check the task manager now and then bcs of paranoia

static trellis
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Yea now Im paranoid to do anything other than bdo lmao

ripe tundra
#

no anything else. only bdo now. shh

foggy wedge
#

I'm just not sure of one thing, what caused the ban that i had so that i can stop using it

#

I have few apps working on my PC which I'm not sure about like for example Net Limiter

teal bluff
#

it can be a virus it can be a code from a programm - they will never say exactly what it cause bcs that would help hacker to avoid that kind of code

foggy wedge
#

that just makes me give bandwidth limits

#

so... i should just keep going and get banned again xD?

teal bluff
#

i mean they checked it and would be weird if ppl would again banned bcs of the same thing

foggy wedge
#

i hope so

teal bluff
#

i mean they didnt found anything suspicious in your game data

azure flint
#

@thorny forge OP, did you get your account back?

static trellis
#

I believe they did find out and dont want to say anything as for us to not ask questions on the topic

pliant coral
#

Anyone get mail yet of missed rewards while under ban?

sonic garnet
teal bluff
#

I think theyx will check first every player and when send it to all in the same time - but in the same time they also need to do they regular job so have patience