#🔥game-general
1 messages · Page 430 of 1
It’s not decided yet
It’s just the plan lol
Mods definitely voiced their opinion
Didn't say so just saying the plan
A lot of voices
Now they have made an even bigger mess of it with this new top up box. Not sure why anyone still supports this “game”.
Mmmmmm probably
Support the game? Questionable... support friends and play with friends? Yes lol
What is the new issue? Or is it just the change
The issue isn't gonna change
Whales are mad😂
I mean he made it sound like the new top up is bugged lol
i’ve already messaged my GM threatening that my whole alliance will quit spending if they take our shards away 
You don’t change this once it’s live. You swallow your pride. Admit your mistake and move on. It’s business 101.
Oh I have an idea! We made a mistake, let’s piss off our player base to make up for it!
THEY TOOK MY SHARDS
Submit ticket to CS and whichever
Gone?
Why do I need patience when I know the outcome?
Took mine
before and after
here comes the riot
Bedtime..
This is the game you choose to support. lol, enjoy
Crafted iron claws epic yesterday... 3 frags away from bonusing from it
Coming here to express your anger is fine. We are doing ad much as we can as moderators. Please feel free to help us with contacting you CS and representatives
Ok now my question is what did they do with people that already used em
No thanks. That just falls on deaf ears. This is all the evidence you need about the state of this “game”.
Alright
Think I’ll go to work now
I won’t leave you alone here 😂
Once I get to my desk I’ll be back lol
If they are going to take the shards away because they messed up then they need to roll back everyone's purchases they spent to get the top up
Lmao, good luck with that

They will come up with some excuse why they cant, don’t worry
Gonna call it a “visual bug”
Contact CS and your GM
Our abilities as mods is limited
Message your assigned officials hope no one is yelling at the discord mods
Ha! I wish
But still please message CS and your officials. We are advocating
that’s what i’ll call the tens of thousands of dollars of chargebacks i’ll hit them with too 😂
They will give everyone who bought packs 200 diamonds and 5x 10m speed ups
Honestly I'd listen to the mods and start spamming Especially you bought it. Pns community has done things and gotten things done as a community before. Especially with how many levels this violates things I'd listen
Gonna send an alliance mail to DM Hela directly with all complaints
from my friend who mythiced 3 cores after purchasing to receive the timed top up offer
Surprised they didn’t put it as -540
Wish I could have used them…..
Mine is taken
That's so zayn
Surprisingly, I’ve gotten that response from zyan before too
I have written my gm as well. Let's see
We shall forever call him from now on
Zayn doesn't ask me questions anymore
You don’t mess with the Zyan
lol talk to text
i wanted to say it is inzayn but it is zayn
I’m not important enough to have a gm so 🤷🏻♂️
No GM club represent 👀
I spun the sim pass 200+ times after receiving the shard bonus and they took my shards after for funsies.

☝️
☝️
They have zero business taking my shards that I got from spinning on the sim pass that I spent money on 😂
Contact customer service
We definitely argued against retrieving shards
That’s the response we have for now
If we come up with more information, we’ll for sure. Let everyone know.
Are there zero devs in this discord?
Zero
Yup zero
let’s see what chester says
What a mean thing to do to the mods 😂
They would get eaten alive if any devs were here.
if i tell you i’m a dev, do you believe me?
If anyone actually wants to hurt them where it matters
We have seen this getting accounts locked, so not what I’d do first
I’ve seen multiple people get banned for refunding through bank
what hurt them more is to buy 1000 99 voucher packs and charge them all back. they will end up paying $120 commission
You guys can request a refund in the form of vouchers through customer service
can i borrow $1000
just between whales……. no
How?
Contact CS and GM if you have one
We are advocating but limited what we can do
You seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.
Option 2 | Email
global.support@37games.com
You will need your UID, which can be found under Settings > Account
IMPORTANT NOTES:
- If applicable, include any/all relevant information related to you and your issue:
- Screenshots/video of the issue(s)
- Screenshots/video of expected outcome(s)
- Proof of purchase
**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!
Chargeback a year of purchases and you’ll get more than you would from ||selling||
true
i could charge back the last 3 months and get more 💀
This will land you some nice, calming jailtime
Nobody’s going to jail for chargebacks on a company that is actively scamming them
what did I walk into 👀
it’s fine if it is new orleans jail
👀
Our shards got taken too

I’m gonna taxi you relentlessly with a mini
Who is yelling in here?
Everyone
personally, I wouldn't bat an eye if they take 1k shards from me
still got 5k left..
So even the mods are yelling?
you would if you paid for those shards
I’m not yelling
Choms is shouting in lowercase
YES YOU ARE
😆

I’m German, we always yell
nah I just see them as a useless byproduct on the way of buying other things 🤣
Yeah, but this was folks buying specifically because of a top up
90% of the server
Yelling is fun
personally i’d have spent today anyway, but that top up was one hell of an incentive and the fact i’d have bought regardless won’t stop me from complaining and feeling slighted by the bait and switch
If you spent money to buy something, and then it was taken away from you without a refund, you would probably care…
I wouldn’t have, so I’m a bit salty
i wanted more curio boxes 
I love lamp?
Maybe we should yell more
Your mom went to college
nah, when it is clear from the get go it is too good to be true or clearly a bug, my expectations is already in the camp of.. it'll be fixed to what it should be 🤣
Don’t hate me.
Theft by deception is a crime
You can lick their boots all you want but they’re still objectively wrong
I’m just forwarding what they let me
Hally doesn't seem to care as much cause Hally hasn't been able to buy stuff in a bit
I don't even spend and know this is rude
Keeping you informed
not providing advertised rewards - or removing them after the fact - is a violation of iTunes Store and Play Store Terms of Service in regards to in-app purchases.
this could very easily be escalated and cost the company a whoooooole lot of money
The fixing is not the problem it’s the retrieval after many spend $ that had no intention of spending any
They would rather hand out $20 vouchers than just let people have their shards?
more likely 200 diamonds
I guess as of now it would be saving face once enough complain
Not when the shards are worth way more in game lol
No they are offering refunds
Doubt it
i literally have players in my alliance who spend $5 a month who spent the money today to get this timed top up reward
exactly! i will tell chester i would be f2p for 3 more days if they didn’t do it right
I doubt it too. But if this is how customers are treated, I advice against spending again
Contact CS
Your GM
#❗status-update
it is borderline scam
i know. relay it back please 🙏
Now contact CS
not only did they take the 1000 shards but they didn’t give the 1000 dust they said they would 
They are saying there will be compensation
Wrong server ……geez
1 million vouchers or i riot
7 day imperial glory skin and then we can call it even...
i mean that’s devs 
Sakura slash….
i have a 30 day in my bag 🌚
Ohhh rub it in
Grey wolf march in 10* skin box....
I had the 30day once, I like pink sparkly more
i spent too much when i got the snake skin 🤣
🤣 🤣
This game is destroying my finances and my life.
If I was a chick with feet I stg
And you just started playing
We meet every Wednesday after reset
Newbies bring cookies
Oooh cookies 
Cookies
Y'all be selling feet pics without me?!
Oatmeal chocolate chip!
I have a question as when I usually ask you all over here about stuff I get answers. lol It is about the seeds in our cultivation centers. Is there a limit on how many seed trades you can do a day?
12
12 per day
it says at the very bottom of the trade screen
of how many trades you got left
Thank you so much. 🙂
You only can put 12 to trade , but can trade whow much you want with the others that put to trade.
hey hey hey. keep yelling please
Thanks everyone. 🙂
understanding my ass
Agreed
im not even accepting it until i receive a satisfactory response from my gm and cs
I will go to bed, mayyybe I have response from gm and cs once I wake up
yeah i need a nap before work
It's almost 6am, i may have napped on the couch lol
it’s 2pm and i’ve had tradesmen here since 8am 😂
Ouch 🤣
Sleep well then 👀 
Midnight. Let’s go
Im half asleep still 
Almost 10pm here
Kids last week of school
My brain is mush
Definitely possible
Ask my mini
No such thing as a free apex, but it’s possible if the PNS gods say you are worthy.
I pull apex radars like crazy
There’s no way to guarantee it tho
Luck of the draw and 99% of the time luck sucks lmao
I pulled an apex Bio from the 1 free research a few months ago. Rare but not impossible.
I didn't even get that message.
it’s incredibly rare
i think in 4 years i’ve gotten 2 free apex bios from the daily pull
If your alliance mates are pulling them they are likely also spending tbh
and the only apex nanoweapons i’ve ever random crafted were radars and that didn’t start until last year 😂
Not to jinx myself, but I have yet to craft an apex radar 
If you get a rare or better print, your odds are better, but they haven't given those out for free since the first res tournament
not my ass that’s for sure 😂
So we spent $20 and all non spenders got 450 diamonds as well?
I didn't spend or get any compensation for your misfortune today
Yes, thank you 🤣
#❗status-update you can request a refund
Fire up the farms for the 450 gem reward, seems like they went wide with that one
Yes?
I think it's the coolest one out there
it's streets ahead
Definitely one of my favorites
i didn’t even realise that getting it got me to decoration lvl 15 
3* marches add up eventually 
Maybe I just like it so much because it's my first
Alrighty. Bed time for me. See hyou guys tomorrow.
Congratulations!
Nighty Crunch
Good night!
they also reduced the 10M points 
Yup.
I just got 450 diamonds
don't forget the 240 minutes of various speed ups and serum
what
Premature sending.
For folks who are trying to level up the mecha curio as much as possible, I assume this current event isn’t the most efficient way to do so right?
I’m not sure if there’s more after this. My player spend 2360 intel to get +8 today
this is likely it
Not clue
Yesterday it was 700s and low 800s
Now I can see double digit states and pit counts in the thousands 👀
What pit are you in
Hiding in 7, as I am about to go sleep
Good night
Yeah I see a lot of people and pages
So the only way to get those 3 heroes is from doomsday correct?
I thought there would be a flip tile event after seeing those new private curio things?
We don’t know anything about future events
Ok, understood, but do we know if this is it for the mecha events? How long have those been going on at this point?
So if your state won in doomsday, how could it possibly be any better?
We don’t knowwwww. These mecha events have been about a week or two
More chances at rolling foe the heroes
😊
Hello
Hi
Hello. I'm here again to ask a question
Can I hoard these tokens? Or do I need to use them all up before the current event ends?
Because I'm currently under the assumption that I should use them all as they expire when the event ends.
Thanks in advance.
You can save joy coins
You can hoard them
It's better to save them to get a guaranteed reward. Just hoard 50 of them.
Alright. Massive thanks.
hi
hi
Hi
Does state gathering boost work like alliance gathering boost?
Or its restricted for 1 attempt only?
Stacks
Ok
Watch tower 31 says scout to reveal targets boost info. Does that actually work?
no lol
oh wait
it reveals if they have sanctuary boosts active
Like what?
just the temporary ones like this
.
What is the word on that, since they put disinfectant up for conversion?
We wait and see
Yeah I'm not counting on it returning, but it was a really good event with loads og good rewards
.. cleared this stage but it didn't unlock the next one in campaign wth -.-
there isn’t a next level
what 3-18-9 is last level right now?
yes
huh okay than
they originally only released until 3-12-9 then added up to 3-18-9
You beat the game!
I see, whelp time to quit
Now do UC
already on last level there too
It’s super easy
no like I already beat it I just tap the complete button for daily now
one day i’ll finish campaign and UC
Good mornings everyone 😊👋🏼
🍻
Good morning
Good morning!
How’s everyone today
still mad at the devs for stealing my shards 
It will come back to them they will see lol
Hopefully enough complained
my GM’s reply was less than satisfactory, and I’m still waiting for a reply to my reply
My replay was mee general apology and a giftcode that did not made up for it
More mad about the lost event points tbh
i didn’t even get a gift code 😂
i will keep arguing the point until they give me what i want
May have a long road ahead of ya

good thing i’m petty as hell when it comes to my money 😂
Hellow Kaz 
How are you
Same. Curious where it lands tho
Me, tired and almost on my way to work

And you? Hope ppl didn't hate on you guys too much, you are not at fault 🫂
Almost done work. The headache stopped early
What?!?!? There was Mod abuse? For shame...
You slept through all the fun
he probably has 10000 shards hoarded anyway
🤣 🤣 🤣
Question , does one grow faster in a older state then newer ?
it all depends on your alliance
but older states can run higher lairs in general
Let's say older state is full of monsters and whales also doesn't doing much higher level lair effect growth aswell
Depends on alliance too. High lairs, good number of gift boxes
alliance gifts alone can help you grow a lot faster
270... 😝
Thought so thx
Would have missed it anyway... I don't usually log in after reset until the next morning.
This is 100% not ok PNS
You sold something. People paid money for it. Then you decide to take it away? WTF

You can contact CS
And they'll do what? Give me 3x 5min speedups and tell me to go away?
Read the status update
Oh wow a bottle of stamina. Big slap in the face
That's not what we paid for
Full stop
They screwed up. That's on them
We advocated. But players need to also advise for themselves
I'm going to speak for myself here, not for PNS:
This is not ok. The offer was made to the players LEGALLY in the game.
You had to pay to get it, but it was LEGAL.
If you used the offer and got the shards, that's not your fault.
You should not have to deal with this...
I used some of the shards last night before I went to bed
This morning I have a message from PNS telling me I have to repay back the ones I used
This is not acceptable!
I didn't hack the game. I didn't use a glitch. This was a legitimately vaild offer...
Correct or not, is not my problem
That's on PNS to find a way to make it fair to everyone else
But I don't need to go through a payment plan to repay for something I earned legally in the game
Oh that’s a lot
🗑️
not only is it not our fault, it’s a blatant violation of the terms or service regarding in-app purchases for both Apple and Google Play store
And I Posted 1 star in their Google Review 😑
There is no way this is ok
They had some intern draft this up thinking it would be acceptable
Or that most people would gloss over it and ignore it
On second thought, they probably used AI...
Yes
i’ve been going back and forth with my gm since 2 hours after reset. She keeps trying to give me the talk around the issue so I asked for contact information for her supervisor
And Automatic choosing Option B. Why the Heck will u Choose Option B
I’m by no means a whale, but I have spent tens of thousands of dollars on this game and I will not stand for this treatment
I just write status updates and relay messages don’t shoot me
There are no valid options in that mail.
Valid option A: Let everyone have the offer.
Valid option B: You got it, good for you. You missed out, too bad.
How is this different from that one event where they accidentally gave double rewards in the shop and if you caught it, you were allowed to keep it and they just fixed it moving forward?
There's no going back now!
This is my issue. They are normalizing this now. I'm not ok with this
I used a 100% legitimately legal offer in the game... a PAID LEGAL option.
Now you want to take back that offer?
No...
What's next?
Oh... you didn't really win that Match-3 battle... sorry
Nope! You didn't really get that Apex... try again
I’m just waiting for them to lock my account for not letting this go 😂
if they lock mine i’ll charge back every single cent that i can
This is wild work
maybe it’s time to revive the ||boycott|| server
I'm immediately free to play moving forward. I spent hundreds after the top off based on what I received
Oh so when WE make a mistake buying something it’s tough 💩 but when PNS makes a mistake they can just TAKE THE STUFF WE BOUGHT?????!
This is absolutely nuts.
😵💫
Im intrigued…
Good night
Bro that's screwed up
As a side note, I had no clue you were a mod 😂

This is messed up
For sure I feel bad for the people who put actual money in this game for that to happen to them
I'm sorry for those who actually did use those shards 🌚 💔
I'm assuming we all defaulted to B. I had 430 or 460 shards after they "patched it" and then an hour later I had zero
How can anyone ever trust this type of thing not happening again in the future....it is a whole other level of failure like tf
I'm just going to quit spending. They want to say oops my bad give me back that stuff you legally paid for.... fine... no more money for you and with WC right around the corner too.... big oof PnS
It's very concerning
Very concerning cause it could happen again at any time
They're just better off letting it go because this will hurt them more than they realize but then again this is PnS
Let’s organize a boycott.
Look at the online shops that sold 1400 dollar TVs for 140, because they forgot to put in a 0.
They caught it, canceled the orders. The ones that shipped? Congrats they got a cheap TV. They didn't go call them up and say they have to charge you full price or go chase down UPS to get it back.
They don't realize the screw up probably caused alot more players to spend then the normal
I would have possibly waited
yep that is the biggest issue. they have screwed up before yes but never like this they will definetly reap what they sow
Hopefully they take this as a loss and don't let it happen again (company perspective) because if they try to damage control this and edit upgrades etc in accounts where people put thousands into them... safe bet people will slowdown or stop spending all together
About the bug from after reset today:
You can request a return of the vouchers by CS:
#❗status-update message
BUT if they return the spend amount as vouchers you will also lose items those purchases brought to you, so think about it before!
Moderators did today a great job trying to forward everyones feedback! We will keep trying to hoard the valid feedback and forward it.
I'm just mad on principal that they can advertise smth and then be like 'oopsie mistake' and take it again 
@median osprey I feel bad for you all that have to deal with an issue that you have no control over the people that make the real decisions hide behind you guys. At this point its the principle of them making a mistake and package as a "display error" and can make up whatever they want to make the most money from us.
Morning

their “fix” is no fix at all and is insulting. i know you’re just passing on messages you receive, but i am
genuinely disgusted how 37Games management is handling this
From the TOS point 4 they can do whatever they want with whatever we buy:
We are entitled to provide you or any other customer with any amount of Virtual Currency or Virtual Item. We are also entitled to delete, change, manage, regulate, control or terminate any Virtual Currency or Virtual Item in your Account at our sole discretion. Further, we are entitled to change or impact the perceived value or pricing of Virtual Currency or Virtual Item in our Websites or Services. We are entitled to charge fees for the access and use of Virtual Currency or Virtual Items at our own discretion. ALL PURCHASES OF VIRTUAL CURRENCY, VIRTUAL ITEMS OR SUBSCRIPTIONS ARE FINAL AND UNDER NO CIRCUMSTANCES WILL BE REFUNDABLE, TRANSFERABLE OR EXCHANGEABLE.
I wouldn't have bat an eyelash if they fixed the display moving forward
not according to iTunes Store and Google Play Store terms of service 🌚
Ohhh I’ll need more coffee
pretty sure you cant just state something in your TOS and expect it to be legal
Make it a double for me too
I used my items so they cant return anything. They can only take away my sharts😂 but why.. its false advertisement. That always falls on the company. They shpuldnt be allowed to just take back something you already paid for.
Maybe something stronger 🌚
imagine they simply add "we reserve the right to harvest your organs in case of dying"
lol
they’re tying to use the “technically you didn’t pay for this” loophole but it won’t work for them if i have any say in the matter
I’m sure your sharts are fine… shards different story
can we not call them sharts
Might need an iv drip at this rate
cause shart has a way different meaning
Ironic kinda
Oo yeah it does lmfao
But they probably make a lot of people shart when they saw that lmfao
Crystal bits
With this move its the perfect term
How'd you get that video of me👀 🤣
Oh well you just proved it's perfect lol
Yes, and all us mods lost too
I spent to get the offer when I had no intention of spending at all yesterday
can someone explain in simple terms what happened
you got top up that shouldnt have happened and now they want to refund it?
I don't spend but I'd like to join the riot cause I wanna carry a pitchfork
There was an incredible top up if you buy $20 worth of packs
The problem is that it led to many non spenders to spend that had no intention to spending
'oppsie mistake' and took it again and gave shiiiit
they took the items from our bags after we had already received them
absolute fckery
Those that used them are double fkkt
There’s no devs in this server, so essentially the yelling is just at us mods
This legit happened to me with a 75 inch TV like ten years ago. Amazon forgot to add a 2 in front of a high quality TV, especially at that time and I got it for $700 instead of $2700. I'm still proud of it years later. it was "white glove delivery", they delivered it, set it up and put it on my TV stand for free 😂
Yeah they sharted everywhere lmfao
i told my gm earlier if she can’t rectify the issue for me in a way that i am satisfied by, to give me the contact information for her supervisor or someone who can rectify it in the way i want it to be
I have never put my money in a game and this is why cause they have the right as long as they put it in their terms
Enough poopie talk …I don’t like it anymore than you guys
I'm sadly aware but that's how it went...
1k shards for $20 made a lot spend
That’s the main issue imo
i have a player who spends $5 a month if that spend to get the shards today
I agree with fixing the bug
But not the retrieval
They should of just fixed it and let people have what they paid for
True
And those that lost out lost out
Absolutely
I think shart is a polite poopie talk btw
No one would be upset if they just fixed it moving forward
I just poured coffee though…..
Eww okay sorry then
I get it's a business first but that's pure evilness and greediness
Yes it is
Where’s the pitchforks I want to help
It wasn’t in the best interest of players and community, they are a tad removed from this community…
A tad is putting it lightly
they literally only care cuz they gave away $600 worth of shards for $20
Fix your bug, but what’s sold is sold
its funny because they didnt lose money, they just didnt make MORE money than possible
They did lose money look at what killa just said its probably why they pulled what they did
But idc if they lost money they scammed people
Actually letting players keep shards makes them more likely to upgrade cores
I say that’s guaranteed revenue there
Yep
producing the digital item, doesnt cost them a dime. But they offered it at a way too low reward
Most would need holos... Then it might be an income
How do you pay for something that’s advertised and then just take it away?
But with 1000 shards… I’d be tempted to buy them
Yes
Thats not the points. They pulled this cause of how huge of a money loss they took
Well now I don't as I don't got shards
Name yourself PnS and don’t care about the consequences.
And scammed people in the process
for all they know i could have bought 100 holos next week to use all my shards
but now i definitely won’t
I was tempted to mythic one

I'll continue to support by continuing not to spend
😂
I mean… I’d be lying if I said I won’t spend….
I’m writing up a whole thing though on this
A $10 ambience in the mall would be nice…
Dreams
If they did, they would switch it from permanent to 30 days after you bought it
I mean it would help 🤷♀️
I can’t even do cores and I’m still pissed 🤬😂
To give smth for less than usual would help the atmosphere rn
A little I’m sorry offer goes a long way
If I saw that 'deal' I would have bought it, no plans on buying anything currently.
a $10 10* march skin perhaps 🌚
You rebel!
And a greywolf for Killa
Time for an emergency apology ruins treasury
I spent my $50 skin budget for the year itll be easy
So either way they'll get the items or money lol
This non pretties spending is horrible
They going to ban accounts now for asking for refunds? Lol
Probably
So what I’m hearing is we all stop spending now as a protest. Sounds good!
Yea its why mods were suggesting not to jump straight to that
Makes sense lol
Filing chargebacks is not going to do anything tbh and will just eff up your account tbh
If you have a GM make sure they know just how mad you are about it. Do not be abusive. But at least let them know how you feel
Yep yep hit em where it hurts
you can request a refund for vouchers through CS but if you used items from the packs you purchased it very likely becomes a grey area of you owing them x items
kill with agressive kindness
and request contact information for their supervisor 
Yea i saw that but as people are saying, you'll get refunded what you didn't use. Then again if you keep them, they slowly take back there 1k shards anyways 🤷
That’s the crux of this mess
Fixing is fine
Retrieval ohhhh lawd
How does one get a GM?

Is that the in game pop up telling you to message a discord member for rewards?
If so, think that the guy retired long time ago. 🤣
Once a yarn shop had a wrong price on yarn… they had to honor that price until they cleared the shelves….
I guess shovels today after reset to calm people down
Aye
they took my shards already but the packs i bought were coordinates monitors for the current holiday event and they were used immediately so i’m probably 💩 out of luck or i’ll owe them those items next time an event of a similar type is on 🙄
Guess I have a GM then. 🤣
Now message them!
Last message was from 2023, I'm sure he retired. Hah!
Who is it?
that sounds around the time they changed to the “bot” accounts
They better not take my flights lol🌚
Can’t unless you filed a chargeback with your cc
Which I don’t recommend as recourse
I'm pretty sure most places are that way. They honor the stuff at that price. Then fix later without taking from you from what I can recall👀
No not a refund but I did write them how upsetting they handled things to cs 🌚
I think you can message any Official Account and they will direct you to the right person for your account or they’ll address it themselves. I would just pick one.
their offer via CS for refunds for vouchers on the packs purchased to unlock the top up specifies that you would forfeit items purchased
Good
Ohhhhhhhhhhhhh I didn’t get that message 😂
after that i requested contact information for her supervisor 
And my gm got a message but that answer was just a general apology and thanks for continuing support 🌚
Dustin
This could have been solved way simpler…..
YES
Would explain it
to be fair thats a resolution that works
she is yet to provide it 🌚
just saying its a resolution that works
even when i prefer monetary methods back instead of vouchers
They're upset about maybe 3% of active users getting $600 worth of shards to increase their troop attack by probably 150%. Does it really matter in the grand scheme of things?
I wonder what would have happened if you got the 1000 shards but used them to refine a good apex line on the a core - would they revert the apex line?
Most didn’t even use them 😂
But I was tempted to buy holos
I think letting players keep the shards would have generated more income
Like a Costco sampler… yummy delicious fresh baked croissant bites… then you buy the 1000 family size box
Exactly the same for me
The shards made me spend $200 after the fact
Now I just wanna throw everything on my desk and take my basketball home with me so no one else can play with it
Yes
I did! 
What a mess, reaffirms not spending on the game is best 🤣
True...
Saves headaches
Part of spending in this game is trust that you get what you are buying without the game altering progress. This is very upsetting that it was offered and people claimed it because of that offer. They should have ate their mistake instead of reversing all of it. In the sake of fairness? What they did wasn't fair. What is to stop them from offering future items and then just taking them away when they feel like it?
I'm sure CS is earning their keep today
Messages here get buried fast, best to voice your concerns in an official way
On a high note, I got my first gear frame today. Im super pumped about it


I been modifying that one for months🤣
Now that is something to be happy about
It’s such a pain!
for real i’ve had a stat in the third row stuck on 4* for like 2 years
not that i’ve been focusing gear but i put some modifiers into it occasionally
But I bet you roll for good stats
I’m over here
Yesssssss 5* (literally anything)
Congrats
i’m very particular but this one won’t budge 😆
Hahahaha I knew it
This is me too, pretty sure the one i got today was gas output up🤣
🤣 🤣 🤣 🤣 🤣 🤣 🤣
Mine are mostly eco
Im like..SOLD!
does scramble troop atk count as eco? 🌚
This one I've been stuck on for a bit
Well I have a few okay ones
Can you boycott ? 😂
I've got so many scramble ones
im quitting spending unless they give me a solution to this that i deem acceptable
at least i’ll try to 🤣
definitely not spending the next few days at least
that’s why i said a few days
stam party is in 4 🤣
Skip it for a week lol
Nooooooooooooooooooo
I used 8000 during the mecha 😂
Maybe 9000
I stopped spending as soon as I realized that there was no way to get things
They maybe got 10 bucks out of me for the Mecha thing
im so close to a milestone this is gonna fck me up 😒
I'm stalled out at 10 million might short
Ohhhhhh soo close
You are so close
Congratulations!
I'm not even close to 40.. Need to still catch up some to 38 🌚
I hate how long it takes to upgrade things now
With the ones currently building I finally pass 120
i still have some rss buildings at 34 🤣
im just letting things slow cook these days
except for research when i have enough protons to do a couple in a row
I'm kind of at the same point. I think I'm going to stay at 41 for a long time
im debating either hoarding protons for hq40 mil 3 when i finish for hq39, or putting a bunch into scramble
Still need to bring my non main camps to 38 😭
You're weak too! 🤣
I put a few into scramble when I just need to do bare minimum for an event
Meh
i’m regularly a turret lead in my state so i think it would be valuable. but if i fly somewhere i don’t have to lead it wouldn’t be 😂
i think i need to math how many protons it would actually take
I'm currently 3.5 million for my rally size with my troops. Almost 3.6
Personally I don’t think any research is a bad investment, you never know when you might need scramble
The trap ones.
3.7mil for me with my troops but i have the whip so subtract 159k
When I started they worked!
My march is only 605
crazy that we’re now in a period of time where we can say “only” when that used to be max 😂
4.16M for me 
Rally size of 3.17m for a lair w/o my troops. I need to do lots of scramble - being selfish w/ mil3 though 🤣
The chicken is a bit confusing
I'm smol chicken compared lol
i thought i was the chicken 🐔
But my next milestone iiiiis reachable 
Ohhhhhhhhh super close!
Maybe with it comes next lair lvl I loose those with 48 or 49 🌚
I want my next lair level too!
fighter main?
I can run a 55 but holy wounded
Shooter 👀
my mistake. us shooters should have kill count higher than total might. otherwise, we risk being identified as fighter main. you need to work on that
Uuhkay
🤣
Is that truly a thing, never heared 🤣
@lean lodge is another example and outlier, so extreme that i had to call him shighter main
I make sure to actually hunt next valiant lol
ranked 1 in this event is actually a sad thing 
🌚 🌚 🌚 🌚
That’s impressive for f2p
what can i say. i’m ashamed 
LIES!!!!! 😤
I want to try but I know it will be bad
I tried and it was bad…..
Getting close though
Is the advanced supply kit random or is there a way to trigger it?
I havnt had it for 8 months now
I only have supply kit
I'm only at 57% on a 54
Rider problems?
Wounded def not a fighter problem 🤣
68% last I tried
I have no idea what my lair % is at, it fluctuates like my mood. Every time I look it's different lol
Weak problem 🥺
For supply depot?
That word looks funny 😂
We all know that’s a lie
I’m fluffy, sparkly fluffy
@severe plaza in the gift centre, you either get supply kit or advanced supply kit every 30 days
Let's be honest you can get that wounded down by swiping your credit card but what's the fun in that?
Swiping your credit card? Deal !
We just finished that
I think everyone gets something different and is on a different timer
Yea thats the 1, some people have advanced, I havnt had advanced for 8 month lol
Mhhh not sure why you wouldn’t have the second column available for purchase
Gold Supply Kit? I think it's a one time thing.
I do have that available, there is another supply kit called advanced supply kit it has 30+ timed coins
Hmm could be 1 time but im certain iv had it more than once and people in ky alliance claim to currently have it
My
I asked my GM about how to get it on my main instead of my farm. All they told me was random.
Ok thank you
They want me to spend I'm sure 😂
Soooo 837, how's it going?👀
No clue forgot abput it midst the shard bs
They were all burning until the pirates got a shell from my understanding
What is Advanced Supply Kit? I have never gotten that!
All hero cards and perfects are replaced by timed coins
I didn't even know this was a thing!
New state stuff
Oh
New states get dumb extras we don't should be the other way round
Sup
Peth
Hello how long ya been playing? What state?
I havent gotten boxes to get triangles I am so sad
Couple days now and state 987 I believe
Soon it'll be state 1,000 😲
Days..
You still have time to run..
I mean welcome 
🤣 🤣 🤣
That has worked well for us the last 4.5 years
No no I definitely suggest running after last night
I know😫
Some of us are way too deep now lol
Lifers
Pretty sure most of my in game alliance friends would fly to find me and make me play If I tried to quit. 
Is there any plan for a Timed Tavern 5?
Hela would hunt me down too
Not that we know of
I can't imagine who would be in a TT5, or the rates to get heroes there.
Looking at you TT4
Reminder for all to collect showdown rewards on alny accounts that suffered before reset or lose them, forever. 
PIRATES! -- Hey all... I just wanted to throw this out for discussion. I'm in one of the 800s states, and some very large players came in yesterday via "sus" means, as my daughter would say. One player flew in under the might radar, then blew up over night to become the top might in the state, and then let in the rest of her very large (and so far not the friendliest) teammates. So, my questions: 1) How do you define the term "pirate" in the context of this game. And 2) what is the GOAL of said pirates usually? Just malicious fun in destroying a state? Or is there something more practical they can gain? And 3) How do you get rid of them? Or is the only solution to just pick up and fly to a less chaotic state?
To be fair, I'm NOT saying these players are pirates. Right now, they just seem a bit 'sus' to most people in the state.
But they haven't been there long enough to attack anyone yet
Some people like to burn stuff
Yes
ugh
Probably no
I like to burn stuff but my accounts are too expensive/old to move. Also, valiant usually solves that issue for me personally.
Can’t tell them how to play the game, and I was zeroed by pirates years ago… I know how bad it sucks
Some people are just di cks 🤷🏻
My first first state had some pirates come in under false pretenses
Shield, hit their smallest, completely ignore anything they might say
Aw man, that's terrible. What did you do? Just move?
Nope we drove them out
Annoyed them relentlessly
Ooo! How? I'm very interested!
Back in the days of "Top 5 nap only" and "In state purge before valiant to keep rss in state"
That's terrible @magic basin !
Don’t give in to their demands. Stay shielded, do not give them super weapons or advanced shells. If you are in the state I think you are, help may be coming soon
The pirates in my state flew in as 1 huge alliance, then split into 3 to occupy 3/5 slots back when boosts were under 10k and t10s were good. 
Hit their smallest, 24/7 take down forts with minis, ignore anything they might post
Ignore any demands, shield
Don’t give them targets
Ha! Very familiar story, happened to us like 3 months ago when the state opened
Really up your shield game
- Pirate are people that jump from state to state burning everyone.
2.refer to 1 lol
3.you don't get rid of em they'll just pick a next victim if you ride it out in a bubble
so all in all avoid new states to avoid pirates and hostile takeovers lol
Needless to say, several of us became credit card warriors and fought back against a losing battle. We ended up flying out to another state before checking how we'd fit in. Needless tk say, we flew from that one 30 days later as well. 
Hahahahahaaaa I was f2p until that 🤣 🤣 🤣 🤣
Oh man, Mola, you've had a rough and interesting story!
$10 for 60 p2s back in those times....
Lol!
Honestly the best solution if you cannot ride out the pirates is to fly or get bigger than em lol
That's an awesome suggestion Sunfyre!
😂
@fossil knoll ignore them completely or troll and ridicule them relentlessly. Mocking them infuriates them, so they may go on farm burning rages to show you their power 🤣 Ignoring them is more a quiet protest.
One or the other 🤣
A few spiteful members of my alliance follow the og bad guys to keep track of them. We may all take revenge someday when we decide to move on. 
(We are on average stronger now but they have a lot of members)
The sooner they realize you aren’t giving in and won’t give up easily, the sooner they will move on
I kept track of a few….
Ack! Yes! I mean Aly! 😳😳
😂😂
So sorry Aly! I'm reading and typing too fast!
Pretty sure Sunfyre has a way nicer account then mine, so I don't mind 🤣
Lol!
They often also don't like getting zeroed. If you have strong enough players to rally them when they are inactive - usually makes them reconsider staying. 
Loading game is stuck at 55%. Pls what must i do
You seem to be having troubles logging onto the game. Try the following adjustments :
-
**Tap “Fix Game”**in the top right corner of the loading screen
-
Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)
-
Turn on Airplane Mode for 10-30 seconds, then turn it off
-
Restart your device
-
Clear your device cache through your device settings
-
Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)
-
After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game
If you continue to have login problems, please contact CS through Email: global.support@37games.com
If the issue is widespread, Mods will report the issue to the Captains. Thanks again for your patience!
That's a fantastic suggestion Mola!
It was great making just enough troops for 1 march, setting a super rally, zero one or two accounts and then when they retailiate- I have nothing to steal and no troops to kill.
hahaha! Oh, that would be awesome!
Sorry Tuna! Yeah, that is definitely a Customer Service question. They can help you out. Let us know if you can get your game going again!
This is your internet connection
(To the game- even if your connection is fine everywhere else, just a reset or refresh often does the trick)
Just need one more frag! Haha
Thanks everyone for weighing in on the Pirates question!! I really appreciate. There will probably be more questions later! ❤️
Ooo! Congrats, DreamEater!
You should be able to
Thanks
Pns likes that 1 loose not working strand of your internet
Hahaha! So very true
It happens to me time to time im like that's rude
🤣🤣🤣
What are people’s strategies for troop chips? I have spent almost entirely on promoters and am about to get my first 7 star chip. But all of my chips are at +11/+12.
At some point, is it better to focus on enhancing over promoting?
I don't do them
They aren't worth the time or effort
What do you instead? Chips, glory, nova, etc?
I focus everything else
GCMC... Research... cores... nanos... glory... bio and bio mods... etc
You can’t get almost any of that from the glory shop
Ok let me try rephrasing this in another way.
Imagine a world in which all GCMC came from one shop and nowhere else. Would you focus only on promotion or a mix of promotion and enhancement?
You didn't say glory shop🤦♂️ 😂
Is there another way to upgrade troop chips lol
In a world without GCMC I still wouldn't focus troop chips🤣
🤣🤣🤣
Troop Chips are part of GCMC though
Most it is all hypothetical and it's very important what ya mean. WC is coming up you get parts there too
So in the end I still answered correctly
Am I talking to the sphinx here? How many riddles do I need to answer to proceed?
Bout 90 more
Rude asf
Exactly why I wouldn't focus em lol
Troop chips parts come from WC shop too
I need to know what option is everyone taken on the lastest PNS blunder A or B
Option C throat chop em lol
🤣
That would be a lot cheaper than the options they gave many in my alliance
I love how you can ask an honest question here and people will be like “why would you even think about that part of the game, idiot?” And then call you the rude one
C: Make your voice heard to your GM and everyone
Yes and what was related to us was nothing can be done deal with it or uninstall the game or have your account Frozen if restitution isn't provided
Troop chips is an out dated part of the game that alot of us don't find worth the focus
It's also very dumb folks fly newer for em
That hype was so 4 years ago
If they can take away that, what says they can't take away anything else?
They've already played their hand... Now we react.
Kind of funny too 😂
It waa definitely an early game addition they just didn't have grow properly with the game
I'm not sharing individual replies from mods from other players for the fear of retaliation. Basically what they want to know is (in front of everybody) what happens if they don't choose option A or B
It says it will go to Option B by default
I have uninstalled and reinstalled game but not laoding past 55%
Check your internet connection, maybe?
Internet is good
You try a VPN?
A few have gotten a reply that their account maybe Frozen if they try to dispute the charges
Cause if PSN wants their virtual money back then they want their actual money back.
Yes. That is a known fact
I haven't tried a purchase before lol
Whatever ya do dont dispute lol
So how can i contact cs
Did you try everything?
Yes pls
VPN, Restarting phone
Not in reference to you, they are talking about something else
Not me I ain't got no charges to dispute, I haven't spent more then 50 USD on this game in the last year, but the 40s+ in my alliance are pretty upset
It defaults to B
The problem is if pns wants their virtual money back then they want their real life money back
You seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:
Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.
Option 2 | Email
global.support@37games.com
You will need your UID, which can be found under Settings > Account
IMPORTANT NOTES:
- If applicable, include any/all relevant information related to you and your issue:
- Screenshots/video of the issue(s)
- Screenshots/video of expected outcome(s)
- Proof of purchase
**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!
Hmm
And btw if you didn't try everything on the list above they will give you the same list
How many will get frozen??
Find out after this commercial break
Yes, it can happen because some cc companies will dispute every PNS charge and not just a single one
I hope I didn't. I told them how bad they handled it via mail and later send a follow up stating I don't want the purchases returned and that they could have handled it better 🌚
Its only if you dispute it
For example if your transactions go through Apple Store, all Apple Charges will be flagged
Hence the follow up mail. Just in case lol
Also Considering pns is claiming the mix-up is worth 'thousands of dollars' is just ridiculous
Then again there are players who did it and still have there accts but couldn't make any purchases until they paid pack what was owed🤷
What's the commercial
Well, that part is correct
It was $600 people got for 20 if I remember right
Or that
But the situation should of been a fix it and leave it be and not take shards from people that rightfully bought for them
No it was 5k in diamonds in the top up
The shards were $625 worth
No she's saying, it would normally cost 600$ to get that amount
Yes but if you bought the shards seperately it's a lot more
Haha I was close lol
Or if you f2p...then it's a long ass hoarding process lol
As f2p I will not talk bout my shards lol
@vast rock have your players write a complaint to cs and their GM
They have but I'm not sharing those replies... I'm fact I'm being told I gotta stop now so the devs don't come for all our accounts
That’s a bit exaggerated
Devs are not even in the server
I know 🤣
Paranoid much 
You are safe unless someone tattles lol
Yeah okay you believe that and I don't know what to tell you
Just defrost your account, you'll be fine
Am in
I changed my apn
I don't want to Freeze b4 vc lol
Ahhhhh glad you got in
Thank you all
Good morning
Good morning kaz 
Is it possible to order your farms in the Character page by size? Mine are currently random. Thanks in advance
Unfortunately no
I'm going to need the devs to bring back the Dino clue event
Thank you, will have to make an ask to the 37 folks
Dino event was so long ago- was that one of their collaborations or just a normal one?
It was a normal one, no collab. Nothing was named other than actual dino names
We've seen all the skins of dino stuff come back on occasion
Ohhh was the memory game one?
Oh now I remember. The T Rex currency and the pity you found normal Dino currency. 
I liked the easy memory games we had back in the day
I spent too many diamonds on that
Need an event with extinct animals- Direwolves-Wooly Mammoth-Sabretooth Tiger-Titanoboa-Dodo bird…..similar to the dino event
Yes I loved that 1
Have them be zombies that come out of Antarctica or Siberia or something to introduce.
As long as they give me a frog march skin I could dig anything they give
Beelzebufo Ampinga frog fits into this
👆
Wait

