#🔥game-general

1 messages · Page 430 of 1

gleaming ivy
#

Which isn’t you

shy dove
#

It’s not decided yet

gleaming ivy
#

It’s just the plan lol

shy dove
#

Mods definitely voiced their opinion

robust sigil
gleaming ivy
#

A lot of voices

dire crane
#

Now they have made an even bigger mess of it with this new top up box. Not sure why anyone still supports this “game”.

gleaming ivy
#

Mmmmmm probably

robust sigil
#

Support the game? Questionable... support friends and play with friends? Yes lol

gleaming ivy
robust sigil
#

Whales are mad😂

gleaming ivy
#

I mean he made it sound like the new top up is bugged lol

onyx vine
#

i’ve already messaged my GM threatening that my whole alliance will quit spending if they take our shards away frogcoffee

dire crane
#

You don’t change this once it’s live. You swallow your pride. Admit your mistake and move on. It’s business 101.

dire crane
#

Oh I have an idea! We made a mistake, let’s piss off our player base to make up for it!

gleaming ivy
#

Patience.

#

We are advocating the best we can

robust sigil
#

Unfortunately you will not find that for now

#

😂

onyx vine
#

THEY TOOK MY SHARDS

gleaming ivy
#

Submit ticket to CS and whichever

gleaming ivy
dire crane
#

Why do I need patience when I know the outcome?

minor inlet
#

Took mine

onyx vine
robust sigil
#

here comes the riot

shy dove
#

Bedtime..

dire crane
#

This is the game you choose to support. lol, enjoy

chilly glen
#

Crafted iron claws epic yesterday... 3 frags away from bonusing from it

gleaming ivy
#

Coming here to express your anger is fine. We are doing ad much as we can as moderators. Please feel free to help us with contacting you CS and representatives

robust sigil
#

Ok now my question is what did they do with people that already used em

dire crane
#

No thanks. That just falls on deaf ears. This is all the evidence you need about the state of this “game”.

gleaming ivy
#

Alright

gleaming ivy
shy dove
gleaming ivy
#

Once I get to my desk I’ll be back lol

low pike
#

If they are going to take the shards away because they messed up then they need to roll back everyone's purchases they spent to get the top up

dire crane
#

Lmao, good luck with that

onyx vine
dire crane
#

They will come up with some excuse why they cant, don’t worry

woven canyon
#

Gonna call it a “visual bug”

shy dove
fossil nebula
#

Message your assigned officials hope no one is yelling at the discord mods

gleaming ivy
#

But still please message CS and your officials. We are advocating

onyx vine
surreal aurora
#

They will give everyone who bought packs 200 diamonds and 5x 10m speed ups

robust sigil
woven canyon
#

Gonna send an alliance mail to DM Hela directly with all complaints

robust sigil
onyx vine
#

from my friend who mythiced 3 cores after purchasing to receive the timed top up offer

fossil nebula
shy dove
#

Wish I could have used them…..

dire crane
#

So we should waste our time contacting our GMs with responses like this?

bitter burrow
#

Mine is taken

severe sonnet
#

That's so zayn

gleaming ivy
#

Surprisingly, I’ve gotten that response from zyan before too

loud bobcat
#

I have written my gm as well. Let's see

rigid anvil
magic basin
#

Zayn doesn't ask me questions anymore

rigid anvil
#

You don’t mess with the Zyan

gleaming ivy
#

lol talk to text

ruby yew
rigid anvil
#

I’m not important enough to have a gm so 🤷🏻‍♂️

silver grotto
prime herald
#

I spun the sim pass 200+ times after receiving the shard bonus and they took my shards after for funsies.

shy dove
azure mantle
#

☝️

noble sandal
#

☝️

prime herald
shy dove
#

We definitely argued against retrieving shards

gleaming ivy
#

That’s the response we have for now

#

If we come up with more information, we’ll for sure. Let everyone know.

prime herald
#

Are there zero devs in this discord?

gleaming ivy
#

Zero

severe sonnet
#

Yup zero

ruby yew
#

let’s see what chester says

prime herald
#

What a mean thing to do to the mods 😂

surreal aurora
#

They would get eaten alive if any devs were here.

ruby yew
woven canyon
#

If anyone actually wants to hurt them where it matters

shy dove
fossil nebula
ruby yew
#

what hurt them more is to buy 1000 99 voucher packs and charge them all back. they will end up paying $120 commission

gleaming ivy
#

You guys can request a refund in the form of vouchers through customer service

ruby yew
shy dove
#

Contact CS and GM if you have one
We are advocating but limited what we can do

peak thicketBOT
#
Dear Commander✨️

You seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:

Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
global.support@37games.com
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

  • If applicable, include any/all relevant information related to you and your issue:
  • Screenshots/video of the issue(s)
  • Screenshots/video of expected outcome(s)
  • Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

woven canyon
#

Chargeback a year of purchases and you’ll get more than you would from ||selling||

ruby yew
#

true

onyx vine
azure mantle
woven canyon
#

Nobody’s going to jail for chargebacks on a company that is actively scamming them

runic stump
#

what did I walk into 👀

ruby yew
#

it’s fine if it is new orleans jail

robust sigil
#

Legit reasons for it tho

shy dove
#

Contact CS to get a refund via vouchers
Contact your GM

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Don’t yell at Mods

runic stump
#

👀

shy dove
#

Our shards got taken too

woven canyon
shy dove
dire crane
#

Who is yelling in here?

azure mantle
#

Everyone

runic stump
#

personally, I wouldn't bat an eye if they take 1k shards from me

#

still got 5k left..

dire crane
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So even the mods are yelling?

onyx vine
gleaming ivy
#

I’m not yelling

woven canyon
#

Choms is shouting in lowercase

azure mantle
gleaming ivy
#

😆

robust sigil
shy dove
#

I’m German, we always yell

runic stump
shy dove
rigid anvil
robust sigil
#

Yelling is fun

onyx vine
#

personally i’d have spent today anyway, but that top up was one hell of an incentive and the fact i’d have bought regardless won’t stop me from complaining and feeling slighted by the bait and switch

rigid anvil
woven canyon
shy dove
onyx vine
shy dove
dire crane
#

Maybe we should yell more

severe sonnet
#

Your mom went to college

gleaming ivy
runic stump
gleaming ivy
#

Don’t hate me.

woven canyon
dire crane
#

Lmao, all for something that costs them nothing

#

What a well run company

woven canyon
#

You can lick their boots all you want but they’re still objectively wrong

gleaming ivy
#

I’m just forwarding what they let me

robust sigil
#

Hally doesn't seem to care as much cause Hally hasn't been able to buy stuff in a bitwhatsgoingon Cat_spin I don't even spend and know this is rude

gleaming ivy
#

Keeping you informed

onyx vine
gleaming ivy
#

Anyways

shy dove
wise glade
#

They would rather hand out $20 vouchers than just let people have their shards?

loud bobcat
#

I guess as of now it would be saving face once enough complain

lost grove
wise glade
onyx vine
#

i literally have players in my alliance who spend $5 a month who spent the money today to get this timed top up reward

ruby yew
loud bobcat
#

I doubt it too. But if this is how customers are treated, I advice against spending again

shy dove
ruby yew
#

it is borderline scam

gleaming ivy
#

We advocated.

ruby yew
gleaming ivy
#

Now contact CS

onyx vine
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not only did they take the 1000 shards but they didn’t give the 1000 dust they said they would madman

shy dove
onyx vine
minor inlet
#

7 day imperial glory skin and then we can call it even...

ruby yew
shy dove
onyx vine
shy dove
minor inlet
shy dove
onyx vine
shy dove
#

🤣 🤣

swift yarrow
#

This game is destroying my finances and my life.

If I was a chick with feet I stg

gleaming ivy
#

And you just started playing

swift yarrow
shy dove
#

Newbies bring cookies

loud bobcat
#

Oooh cookies cutefrog

gleaming ivy
#

Cookies

swift yarrow
swift yarrow
mental tundra
#

I have a question as when I usually ask you all over here about stuff I get answers. lol It is about the seeds in our cultivation centers. Is there a limit on how many seed trades you can do a day?

runic stump
#

12 per day

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it says at the very bottom of the trade screen

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of how many trades you got left

mental tundra
#

Thank you so much. 🙂

thin junco
ruby yew
#

hey hey hey. keep yelling please

mental tundra
#

Thanks everyone. 🙂

onyx vine
#

understanding my ass

loud bobcat
onyx vine
#

im not even accepting it until i receive a satisfactory response from my gm and cs

loud bobcat
#

I will go to bed, mayyybe I have response from gm and cs once I wake up

onyx vine
#

yeah i need a nap before work

loud bobcat
#

It's almost 6am, i may have napped on the couch lol

onyx vine
#

it’s 2pm and i’ve had tradesmen here since 8am 😂

loud bobcat
#

Ouch 🤣

loud bobcat
gleaming ivy
#

Midnight. Let’s go

median osprey
shy dove
#

Almost 10pm here

#

Kids last week of school
My brain is mush

#

Definitely possible

#

Ask my mini

rigid anvil
#

No such thing as a free apex, but it’s possible if the PNS gods say you are worthy.

prime herald
#

I pull apex radars like crazy

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There’s no way to guarantee it tho

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Luck of the draw and 99% of the time luck sucks lmao

magic basin
#

I pulled an apex Bio from the 1 free research a few months ago. Rare but not impossible.

bitter burrow
onyx vine
#

it’s incredibly rare

#

i think in 4 years i’ve gotten 2 free apex bios from the daily pull

prime herald
#

If your alliance mates are pulling them they are likely also spending tbh

onyx vine
#

and the only apex nanoweapons i’ve ever random crafted were radars and that didn’t start until last year 😂

magic basin
#

Not to jinx myself, but I have yet to craft an apex radar whatsgoingon

prime herald
#

If you get a rare or better print, your odds are better, but they haven't given those out for free since the first res tournament

onyx vine
#

not my ass that’s for sure 😂

bitter burrow
#

So we spent $20 and all non spenders got 450 diamonds as well?

magic basin
#

I didn't spend or get any compensation for your misfortune today

forest loom
severe sonnet
#

Fire up the farms for the 450 gem reward, seems like they went wide with that one

gleaming ivy
#

I’ll take my diamonds

#

Thank you

terse granite
shy dove
#

Yes?

terse granite
#

I think it's the coolest one out there

severe sonnet
#

it's streets ahead

shy dove
#

Definitely one of my favorites

onyx vine
#

i didn’t even realise that getting it got me to decoration lvl 15 whatsgoingon

magic basin
#

3* marches add up eventually cutefrog

terse granite
#

Maybe I just like it so much because it's my first

gleaming ivy
#

Nice!

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My first was the balloon shooter

rigid anvil
#

Alrighty. Bed time for me. See hyou guys tomorrow.

shy dove
shy dove
gleaming ivy
#

Good night!

ruby yew
#

they also reduced the 10M points whatsgoingon

gleaming ivy
#

Yup.

swift yarrow
noble sandal
noble sandal
#

😄

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soz I pressed enter too early

swift yarrow
lost grove
#

For folks who are trying to level up the mecha curio as much as possible, I assume this current event isn’t the most efficient way to do so right?

gleaming ivy
ruby yew
#

this is likely it

runic stump
#

What happened to pit 👀

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Now there are thousands of pages, and all states together?

gleaming ivy
#

Not clue

runic stump
#

Yesterday it was 700s and low 800s

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Now I can see double digit states and pit counts in the thousands 👀

gleaming ivy
#

What pit are you in

runic stump
#

Hiding in 7, as I am about to go sleep

gleaming ivy
#

Good night

runic stump
#

In 2000 something

#

Found a 99% to loot there

gleaming ivy
#

Yeah I see a lot of people and pages

celest tusk
#

So the only way to get those 3 heroes is from doomsday correct?

lost grove
gleaming ivy
lost grove
#

Ok, understood, but do we know if this is it for the mecha events? How long have those been going on at this point?

celest tusk
#

So if your state won in doomsday, how could it possibly be any better?

gleaming ivy
gleaming ivy
vague mist
#

😊

gleaming ivy
vague mist
#

Hi

shadow cipher
#

Hello. I'm here again to ask a question

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Can I hoard these tokens? Or do I need to use them all up before the current event ends?

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Because I'm currently under the assumption that I should use them all as they expire when the event ends.

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Thanks in advance.

median osprey
#

You can hoard them

wooden gorge
shadow cipher
#

Alright. Massive thanks.

median osprey
midnight trench
#

hi

wooden gorge
#

hi

gleaming ivy
#

Hi

proper isle
#

Does state gathering boost work like alliance gathering boost?

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Or its restricted for 1 attempt only?

proper isle
#

Ok

cobalt elk
#

Watch tower 31 says scout to reveal targets boost info. Does that actually work?

onyx vine
#

oh wait

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it reveals if they have sanctuary boosts active

cobalt elk
#

Like what?

onyx vine
#

just the temporary ones like this

cobalt elk
#

Ohh useless

#

Thanks

autumn lintel
#

.

graceful cipher
#

What is the word on that, since they put disinfectant up for conversion?

gleaming ivy
#

We wait and see

azure mantle
#

Yeah I'm not counting on it returning, but it was a really good event with loads og good rewards

brittle grotto
#

.. cleared this stage but it didn't unlock the next one in campaign wth -.-

brittle grotto
#

what 3-18-9 is last level right now?

onyx vine
#

yes

brittle grotto
#

huh okay than

onyx vine
#

they originally only released until 3-12-9 then added up to 3-18-9

gleaming ivy
#

You beat the game!

brittle grotto
#

I see, whelp time to quit

gleaming ivy
#

Now do UC

brittle grotto
#

already on last level there too

gleaming ivy
#

It’s super easy

brittle grotto
#

no like I already beat it I just tap the complete button for daily now

onyx vine
#

one day i’ll finish campaign and UC

upper hinge
#

Good mornings everyone 😊👋🏼

copper ibex
#

🍻

gleaming ivy
#

Good morning

proper pagoda
upper hinge
#

How’s everyone today

onyx vine
#

still mad at the devs for stealing my shards madman

upper hinge
#

It will come back to them they will see lol

loud bobcat
#

Hopefully enough complained

onyx vine
loud bobcat
#

My replay was mee general apology and a giftcode that did not made up for it

#

More mad about the lost event points tbh

onyx vine
#

i will keep arguing the point until they give me what i want

loud bobcat
#

May have a long road ahead of ya

gleaming ivy
onyx vine
#

good thing i’m petty as hell when it comes to my money 😂

loud bobcat
#

Hellow Kaz cutefrog

gleaming ivy
#

How are you

loud bobcat
#

Me, tired and almost on my way to work madman madman madman

#

And you? Hope ppl didn't hate on you guys too much, you are not at fault 🫂

gleaming ivy
#

Almost done work. The headache stopped early

gleaming ivy
onyx vine
loud bobcat
#

🤣 🤣 🤣

autumn creek
#

Question , does one grow faster in a older state then newer ?

ruby yew
#

but older states can run higher lairs in general

autumn creek
broken vault
#

Depends on alliance too. High lairs, good number of gift boxes

ruby yew
lean lodge
autumn creek
lean lodge
ashen field
#

This is 100% not ok PNS

#

You sold something. People paid money for it. Then you decide to take it away? WTF

tribal quail
ashen field
gleaming ivy
#

Read the status update

ashen field
#

Oh wow a bottle of stamina. Big slap in the face

#

That's not what we paid for

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Full stop

#

They screwed up. That's on them

gleaming ivy
#

We advocated. But players need to also advise for themselves

warm aurora
#

I'm going to speak for myself here, not for PNS:
This is not ok. The offer was made to the players LEGALLY in the game.
You had to pay to get it, but it was LEGAL.
If you used the offer and got the shards, that's not your fault.
You should not have to deal with this...

#

I used some of the shards last night before I went to bed

#

This morning I have a message from PNS telling me I have to repay back the ones I used

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This is not acceptable!

#

I didn't hack the game. I didn't use a glitch. This was a legitimately vaild offer...

#

Correct or not, is not my problem

#

That's on PNS to find a way to make it fair to everyone else

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But I don't need to go through a payment plan to repay for something I earned legally in the game

gleaming ivy
#

🥹😫

#

What’s the repay message look like

warm aurora
gleaming ivy
#

Oh that’s a lot

supple spade
warm aurora
#

They surely had some wannabe lawyer draft this up

#

It is absurd!

onyx vine
sharp swallow
#

And I Posted 1 star in their Google Review 😑

warm aurora
#

There is no way this is ok

supple spade
#

Or that most people would gloss over it and ignore it

warm aurora
#

On second thought, they probably used AI...

sharp swallow
onyx vine
#

i’ve been going back and forth with my gm since 2 hours after reset. She keeps trying to give me the talk around the issue so I asked for contact information for her supervisor

sharp swallow
#

And Automatic choosing Option B. Why the Heck will u Choose Option B

onyx vine
#

I’m by no means a whale, but I have spent tens of thousands of dollars on this game and I will not stand for this treatment

gleaming ivy
#

I just write status updates and relay messages don’t shoot me

warm aurora
#

There are no valid options in that mail.

Valid option A: Let everyone have the offer.
Valid option B: You got it, good for you. You missed out, too bad.

supple spade
#

How is this different from that one event where they accidentally gave double rewards in the shop and if you caught it, you were allowed to keep it and they just fixed it moving forward?

warm aurora
#

There's no going back now!

warm aurora
#

I used a 100% legitimately legal offer in the game... a PAID LEGAL option.

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Now you want to take back that offer?

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No...

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What's next?

#

Oh... you didn't really win that Match-3 battle... sorry

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Nope! You didn't really get that Apex... try again

onyx vine
warm aurora
#

This is not ok!

#

Do it! Lock my account

#

Because why not at this point

onyx vine
#

if they lock mine i’ll charge back every single cent that i can

prime herald
onyx vine
#

maybe it’s time to revive the ||boycott|| server

prime herald
#

I'm immediately free to play moving forward. I spent hundreds after the top off based on what I received

jolly forum
#

Oh so when WE make a mistake buying something it’s tough 💩 but when PNS makes a mistake they can just TAKE THE STUFF WE BOUGHT?????!

tribal elbow
#

This is absolutely nuts.

supple spade
#

Even monopoly did it right

median osprey
#

😵‍💫

broken vault
gleaming ivy
median osprey
#

Spicyyyyy cutefrog

robust sigil
prime herald
loud bobcat
#

This is messed up

hollow vault
#

For sure I feel bad for the people who put actual money in this game for that to happen to them

loud bobcat
#

I'm sorry for those who actually did use those shards 🌚 💔

prime herald
#

I'm assuming we all defaulted to B. I had 430 or 460 shards after they "patched it" and then an hour later I had zero

severe plaza
#

How can anyone ever trust this type of thing not happening again in the future....it is a whole other level of failure like tf

low pike
#

I'm just going to quit spending. They want to say oops my bad give me back that stuff you legally paid for.... fine... no more money for you and with WC right around the corner too.... big oof PnS

severe plaza
#

It's very concerning

hollow vault
#

Very concerning cause it could happen again at any time

dire shadow
#

They're just better off letting it go because this will hurt them more than they realize but then again this is PnS

jolly forum
#

Let’s organize a boycott.

surreal aurora
#

Look at the online shops that sold 1400 dollar TVs for 140, because they forgot to put in a 0.

They caught it, canceled the orders. The ones that shipped? Congrats they got a cheap TV. They didn't go call them up and say they have to charge you full price or go chase down UPS to get it back.

dire shadow
#

They don't realize the screw up probably caused alot more players to spend then the normal

robust sigil
dire shadow
#

Hopefully they take this as a loss and don't let it happen again (company perspective) because if they try to damage control this and edit upgrades etc in accounts where people put thousands into them... safe bet people will slowdown or stop spending all together

median osprey
#

About the bug from after reset today:
You can request a return of the vouchers by CS:
#❗status-update message
BUT if they return the spend amount as vouchers you will also lose items those purchases brought to you, so think about it before!

#

Moderators did today a great job trying to forward everyones feedback! We will keep trying to hoard the valid feedback and forward it.

loud bobcat
#

I'm just mad on principal that they can advertise smth and then be like 'oopsie mistake' and take it again whatsgoingon

low pike
#

@median osprey I feel bad for you all that have to deal with an issue that you have no control over the people that make the real decisions hide behind you guys. At this point its the principle of them making a mistake and package as a "display error" and can make up whatever they want to make the most money from us.

shy dove
#

Morning coffee coffee

onyx vine
broken vault
#

From the TOS point 4 they can do whatever they want with whatever we buy:

We are entitled to provide you or any other customer with any amount of Virtual Currency or Virtual Item. We are also entitled to delete, change, manage, regulate, control or terminate any Virtual Currency or Virtual Item in your Account at our sole discretion. Further, we are entitled to change or impact the perceived value or pricing of Virtual Currency or Virtual Item in our Websites or Services. We are entitled to charge fees for the access and use of Virtual Currency or Virtual Items at our own discretion. ALL PURCHASES OF VIRTUAL CURRENCY, VIRTUAL ITEMS OR SUBSCRIPTIONS ARE FINAL AND UNDER NO CIRCUMSTANCES WILL BE REFUNDABLE, TRANSFERABLE OR EXCHANGEABLE.

loud bobcat
#

I wouldn't have bat an eyelash if they fixed the display moving forward

onyx vine
shy dove
#

Ohhh I’ll need more coffee

plush thorn
#

pretty sure you cant just state something in your TOS and expect it to be legal

proper pagoda
odd dirge
#

I used my items so they cant return anything. They can only take away my sharts😂 but why.. its false advertisement. That always falls on the company. They shpuldnt be allowed to just take back something you already paid for.

severe plaza
plush thorn
#

imagine they simply add "we reserve the right to harvest your organs in case of dying"

#

lol

onyx vine
shy dove
plush thorn
#

can we not call them sharts

robust sigil
plush thorn
#

cause shart has a way different meaning

shy dove
hollow vault
#

Oo yeah it does lmfao

#

But they probably make a lot of people shart when they saw that lmfao

plush thorn
#

why not call it shards

shy dove
#

Crystal bits

plush thorn
#

you mean Crits?

robust sigil
robust sigil
plush thorn
#

i know its an ass move

#

im just not a fan of the term lol

robust sigil
#

Oh well you just proved it's perfect lol

shy dove
#

Yes, and all us mods lost too
I spent to get the offer when I had no intention of spending at all yesterday

plush thorn
#

can someone explain in simple terms what happened

#

you got top up that shouldnt have happened and now they want to refund it?

robust sigil
#

I don't spend but I'd like to join the riot cause I wanna carry a pitchfork

shy dove
#

The problem is that it led to many non spenders to spend that had no intention to spending

loud bobcat
#

'oppsie mistake' and took it again and gave shiiiit

onyx vine
#

absolute fckery

loud bobcat
shy dove
prime herald
hollow vault
#

Yeah they sharted everywhere lmfao

onyx vine
#

i told my gm earlier if she can’t rectify the issue for me in a way that i am satisfied by, to give me the contact information for her supervisor or someone who can rectify it in the way i want it to be

hollow vault
#

I have never put my money in a game and this is why cause they have the right as long as they put it in their terms

shy dove
#

Enough poopie talk …I don’t like it anymore than you guys

loud bobcat
robust sigil
#

1k shards for $20 made a lot spend

shy dove
onyx vine
#

i have a player who spends $5 a month if that spend to get the shards today

shy dove
#

I agree with fixing the bug
But not the retrieval

robust sigil
#

They should of just fixed it and let people have what they paid for

hollow vault
#

True

robust sigil
#

And those that lost out lost out

hollow vault
#

I think shart is a polite poopie talk btw

loud bobcat
#

No one would be upset if they just fixed it moving forward

shy dove
hollow vault
#

Eww okay sorry then

robust sigil
#

I get it's a business first but that's pure evilness and greediness

hollow vault
#

Yes it is

hollow vault
#

Where’s the pitchforks I want to help

shy dove
loud bobcat
#

A tad is putting it lightly

onyx vine
#

they literally only care cuz they gave away $600 worth of shards for $20

shy dove
#

Fix your bug, but what’s sold is sold

plush thorn
#

its funny because they didnt lose money, they just didnt make MORE money than possible

robust sigil
#

But idc if they lost money they scammed people

shy dove
#

I say that’s guaranteed revenue there

robust sigil
#

Yep

plush thorn
loud bobcat
serene warren
#

How do you pay for something that’s advertised and then just take it away?

shy dove
robust sigil
loud bobcat
#

Well now I don't as I don't got shards

split bay
robust sigil
#

And scammed people in the process

onyx vine
#

for all they know i could have bought 100 holos next week to use all my shards

#

but now i definitely won’t

robust sigil
#

this is where ya pull the you wanna see a money loss watch this move

loud bobcat
robust sigil
#

frogcoffee 😂

shy dove
#

I mean… I’d be lying if I said I won’t spend….

#

I’m writing up a whole thing though on this

#

A $10 ambience in the mall would be nice…

loud bobcat
surreal aurora
#

If they did, they would switch it from permanent to 30 days after you bought it

shy dove
true mesa
#

I can’t even do cores and I’m still pissed 🤬😂

loud bobcat
shy dove
surreal aurora
#

If I saw that 'deal' I would have bought it, no plans on buying anything currently.

onyx vine
shy dove
severe sonnet
#

Time for an emergency apology ruins treasury

robust sigil
dire shadow
#

So either way they'll get the items or money lol

shy dove
dire shadow
#

They going to ban accounts now for asking for refunds? Lol

hollow vault
#

Probably

true mesa
#

So what I’m hearing is we all stop spending now as a protest. Sounds good!

robust sigil
shy dove
#

Filing chargebacks is not going to do anything tbh and will just eff up your account tbh

rain junco
#

If you have a GM make sure they know just how mad you are about it. Do not be abusive. But at least let them know how you feel

robust sigil
onyx vine
shy dove
#

Message your GM

#

Often

#

But stay civil

robust sigil
#

kill with agressive kindness

onyx vine
#

and request contact information for their supervisor madman

dire shadow
shy dove
#

That’s the crux of this mess
Fixing is fine
Retrieval ohhhh lawd

surreal aurora
#

How does one get a GM?

shy dove
surreal aurora
#

Is that the in game pop up telling you to message a discord member for rewards?

#

If so, think that the guy retired long time ago. 🤣

shy dove
#

Once a yarn shop had a wrong price on yarn… they had to honor that price until they cleared the shelves….

tawdry scroll
#

I guess shovels today after reset to calm people down

onyx vine
surreal aurora
shy dove
surreal aurora
onyx vine
#

that sounds around the time they changed to the “bot” accounts

loud bobcat
shy dove
#

Which I don’t recommend as recourse

robust sigil
loud bobcat
#

No not a refund but I did write them how upsetting they handled things to cs 🌚

proper pagoda
onyx vine
shy dove
onyx vine
#

after that i requested contact information for her supervisor frogcoffee

loud bobcat
# shy dove Good

And my gm got a message but that answer was just a general apology and thanks for continuing support 🌚

surreal aurora
shy dove
#

This could have been solved way simpler…..

onyx vine
#

new account

loud bobcat
surreal aurora
plush thorn
onyx vine
plush thorn
#

just saying its a resolution that works

#

even when i prefer monetary methods back instead of vouchers

prime herald
#

They're upset about maybe 3% of active users getting $600 worth of shards to increase their troop attack by probably 150%. Does it really matter in the grand scheme of things?

lost grove
#

I wonder what would have happened if you got the 1000 shards but used them to refine a good apex line on the a core - would they revert the apex line?

shy dove
#

But I was tempted to buy holos

#

I think letting players keep the shards would have generated more income

#

Like a Costco sampler… yummy delicious fresh baked croissant bites… then you buy the 1000 family size box

prime herald
#

Now I just wanna throw everything on my desk and take my basketball home with me so no one else can play with it

warm aurora
forest loom
#

What a mess, reaffirms not spending on the game is best 🤣

loud bobcat
#

Saves headaches

lofty hamlet
#

Part of spending in this game is trust that you get what you are buying without the game altering progress. This is very upsetting that it was offered and people claimed it because of that offer. They should have ate their mistake instead of reversing all of it. In the sake of fairness? What they did wasn't fair. What is to stop them from offering future items and then just taking them away when they feel like it?

shy dove
#

Message CS and your GM

#

Best option

ashen field
#

I'm sure CS is earning their keep today

shy dove
#

Messages here get buried fast, best to voice your concerns in an official way

tribal quail
#

On a high note, I got my first gear frame today. Im super pumped about it sippotato PepoDance

shy dove
#

😍 😍 😍 😍

#

I love pretties

tribal quail
rain junco
shy dove
onyx vine
#

not that i’ve been focusing gear but i put some modifiers into it occasionally

shy dove
#

I’m over here
Yesssssss 5* (literally anything)

onyx vine
shy dove
#

Hahahaha I knew it

tribal quail
shy dove
#

Mine are mostly eco

tribal quail
#

Im like..SOLD!

shy dove
#

🤣 🤣

#

I just wanted the frame

onyx vine
rain junco
#

This one I've been stuck on for a bit

shy dove
rain junco
#

I've got so many scramble ones

onyx vine
#

at least i’ll try to 🤣

#

definitely not spending the next few days at least

shy dove
#

I’m not even pretending I am…..

#

I have stam party to go to 😂

onyx vine
#

stam party is in 4 🤣

vagrant fox
shy dove
#

I used 8000 during the mecha 😂

#

Maybe 9000

rain junco
#

I stopped spending as soon as I realized that there was no way to get things

#

They maybe got 10 bucks out of me for the Mecha thing

onyx vine
#

im so close to a milestone this is gonna fck me up 😒

rain junco
#

I'm stalled out at 10 million might short

shy dove
#

Ohhhhhh soo close

rain junco
#

You are so close

shy dove
#

I got all my main buildings except for 2 to 43

#

Working on all the auxiliaries now

rain junco
#

Congratulations!

loud bobcat
rain junco
#

I hate how long it takes to upgrade things now

shy dove
#

With the ones currently building I finally pass 120

onyx vine
onyx vine
#

except for research when i have enough protons to do a couple in a row

rain junco
#

I'm kind of at the same point. I think I'm going to stay at 41 for a long time

onyx vine
#

im debating either hoarding protons for hq40 mil 3 when i finish for hq39, or putting a bunch into scramble

loud bobcat
forest loom
rain junco
shy dove
onyx vine
#

i think i need to math how many protons it would actually take

rain junco
shy dove
onyx vine
shy dove
rain junco
#

My march is only 605

onyx vine
#

crazy that we’re now in a period of time where we can say “only” when that used to be max 😂

round plover
shy dove
loud bobcat
ruby yew
loud bobcat
#

But my next milestone iiiiis reachable cutefrog

loud bobcat
#

Maybe with it comes next lair lvl I loose those with 48 or 49 🌚

round plover
#

I want my next lair level too!

shy dove
#

I can run a 55 but holy wounded

loud bobcat
ruby yew
# loud bobcat Shooter 👀

my mistake. us shooters should have kill count higher than total might. otherwise, we risk being identified as fighter main. you need to work on that

loud bobcat
#

Is that truly a thing, never heared 🤣

ruby yew
#

@lean lodge is another example and outlier, so extreme that i had to call him shighter main

loud bobcat
#

I make sure to actually hunt next valiant lol

ruby yew
#

ranked 1 in this event is actually a sad thing ROOohno

loud bobcat
#

🌚 🌚 🌚 🌚

shy dove
ruby yew
rain junco
round plover
#

Getting close though

snow abyss
#

Is the advanced supply kit random or is there a way to trigger it?

#

I havnt had it for 8 months now

robust sigil
#

I only have supply kit

rain junco
prime herald
round plover
round plover
prime herald
#

I have no idea what my lair % is at, it fluctuates like my mood. Every time I look it's different lol

shy dove
severe plaza
#

That word looks funny 😂

shy dove
#

I’m fluffy, sparkly fluffy

snow abyss
#

@severe plaza in the gift centre, you either get supply kit or advanced supply kit every 30 days

prime herald
#

Let's be honest you can get that wounded down by swiping your credit card but what's the fun in that?

snow abyss
#

I think everyone gets something different and is on a different timer

shy dove
snow abyss
#

Yea thats the 1, some people have advanced, I havnt had advanced for 8 month lol

shy dove
smoky prawn
snow abyss
#

I do have that available, there is another supply kit called advanced supply kit it has 30+ timed coins

#

Hmm could be 1 time but im certain iv had it more than once and people in ky alliance claim to currently have it

#

My

smoky prawn
#

I asked my GM about how to get it on my main instead of my farm. All they told me was random.

snow abyss
#

Ok thank you

smoky prawn
#

They want me to spend I'm sure 😂

robust sigil
#

New state supply kits

#

Eventually you end up with old players supply kit

frank orchid
#

Soooo 837, how's it going?👀

robust sigil
#

No clue forgot abput it midst the shard bs

frank orchid
#

Lol yeah that was something lol

#

Bait and switch law line crossed 😬

prime herald
warm aurora
smoky prawn
warm aurora
#

I didn't even know this was a thing!

robust sigil
#

New state stuff

warm aurora
#

Oh

robust sigil
#

New states get dumb extras we don't should be the other way round

tribal quail
robust sigil
#

I havent gotten boxes to get triangles I am so sad

quaint gull
warm aurora
#

Soon it'll be state 1,000 😲

tribal quail
#

Days..
You still have time to run..
I mean welcome awkward

shy dove
#

🤣 🤣 🤣

shy dove
robust sigil
tribal quail
robust sigil
#

Some of us are way too deep now lol

shy dove
#

Lifers

tribal quail
magic basin
#

Pretty sure most of my in game alliance friends would fly to find me and make me play If I tried to quit. whatsgoingon

brazen ore
#

Is there any plan for a Timed Tavern 5?

tribal quail
#

Hela would hunt me down too

shy dove
magic basin
#

I can't imagine who would be in a TT5, or the rates to get heroes there.

Looking at you TT4

#

Reminder for all to collect showdown rewards on alny accounts that suffered before reset or lose them, forever. cutefrog

fossil knoll
#

PIRATES! -- Hey all... I just wanted to throw this out for discussion. I'm in one of the 800s states, and some very large players came in yesterday via "sus" means, as my daughter would say. One player flew in under the might radar, then blew up over night to become the top might in the state, and then let in the rest of her very large (and so far not the friendliest) teammates. So, my questions: 1) How do you define the term "pirate" in the context of this game. And 2) what is the GOAL of said pirates usually? Just malicious fun in destroying a state? Or is there something more practical they can gain? And 3) How do you get rid of them? Or is the only solution to just pick up and fly to a less chaotic state?

#

To be fair, I'm NOT saying these players are pirates. Right now, they just seem a bit 'sus' to most people in the state.

#

But they haven't been there long enough to attack anyone yet

shy dove
#

Some people like to burn stuff

fossil knoll
#

But i's clear they want the super weapons

#

So, it's just malicious fun for them?

shy dove
fossil knoll
#

ugh

robust sigil
magic basin
#

I like to burn stuff but my accounts are too expensive/old to move. Also, valiant usually solves that issue for me personally.

shy dove
#

Can’t tell them how to play the game, and I was zeroed by pirates years ago… I know how bad it sucks

severe plaza
#

Some people are just di cks 🤷🏻

magic basin
#

My first first state had some pirates come in under false pretenses

shy dove
#

Shield, hit their smallest, completely ignore anything they might say

fossil knoll
shy dove
#

Annoyed them relentlessly

fossil knoll
magic basin
#

Back in the days of "Top 5 nap only" and "In state purge before valiant to keep rss in state"

fossil knoll
#

That's terrible @magic basin !

wise glade
magic basin
#

The pirates in my state flew in as 1 huge alliance, then split into 3 to occupy 3/5 slots back when boosts were under 10k and t10s were good. whatsgoingon

shy dove
#

Don’t give them targets

brazen ore
shy dove
#

Really up your shield game

robust sigil
severe plaza
#

Blacklist works wonder 😂

#

They get more pissed at being ignored than anything

magic basin
#

Needless to say, several of us became credit card warriors and fought back against a losing battle. We ended up flying out to another state before checking how we'd fit in. Needless tk say, we flew from that one 30 days later as well. whatsgoingon

shy dove
fossil knoll
magic basin
#

$10 for 60 p2s back in those times....

robust sigil
#

Honestly the best solution if you cannot ride out the pirates is to fly or get bigger than em lol

fossil knoll
robust sigil
#

That's aly

severe plaza
#

😂

wise glade
#

@fossil knoll ignore them completely or troll and ridicule them relentlessly. Mocking them infuriates them, so they may go on farm burning rages to show you their power 🤣 Ignoring them is more a quiet protest.

severe plaza
#

One or the other 🤣

magic basin
#

A few spiteful members of my alliance follow the og bad guys to keep track of them. We may all take revenge someday when we decide to move on. cutefrog

(We are on average stronger now but they have a lot of members)

wise glade
#

The sooner they realize you aren’t giving in and won’t give up easily, the sooner they will move on

fossil knoll
severe plaza
fossil knoll
severe plaza
fossil knoll
#

Lol!

magic basin
#

They often also don't like getting zeroed. If you have strong enough players to rally them when they are inactive - usually makes them reconsider staying. cutefrog

obtuse lantern
#

Loading game is stuck at 55%. Pls what must i do

peak thicketBOT
#
Dear Commander✨️

You seem to be having troubles logging onto the game. Try the following adjustments :

  1. **Tap “Fix Game”**in the top right corner of the loading screen

  2. Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)

  3. Turn on Airplane Mode for 10-30 seconds, then turn it off

  4. Restart your device

  5. Clear your device cache through your device settings

  6. Use a VPN — A Virtual Private Network (VPN) encrypts your personal data and masks your IP address. (free VPNs are available through an internet search, as are paid VPNs)

  7. After ensuring your account is bound to a login such as Facebook, Apple and/or Google — uninstall and reinstall the game

If you continue to have login problems, please contact CS through Email: global.support@37games.com

If the issue is widespread, Mods will report the issue to the Captains. Thanks again for your patience!

fossil knoll
magic basin
#

It was great making just enough troops for 1 march, setting a super rally, zero one or two accounts and then when they retailiate- I have nothing to steal and no troops to kill.

fossil knoll
fossil knoll
robust sigil
magic basin
#

(To the game- even if your connection is fine everywhere else, just a reset or refresh often does the trick)

swift yarrow
#

Just need one more frag! Haha

fossil knoll
#

Thanks everyone for weighing in on the Pirates question!! I really appreciate. There will probably be more questions later! ❤️

fossil knoll
obtuse lantern
#

Can i clear the game cache?

#

Fix game didn't work

robust sigil
obtuse lantern
#

Thanks

robust sigil
fossil knoll
robust sigil
fossil knoll
neat nest
#

What are people’s strategies for troop chips? I have spent almost entirely on promoters and am about to get my first 7 star chip. But all of my chips are at +11/+12.

At some point, is it better to focus on enhancing over promoting?

robust sigil
#

They aren't worth the time or effort

neat nest
#

What do you instead? Chips, glory, nova, etc?

robust sigil
#

I focus everything else

#

GCMC... Research... cores... nanos... glory... bio and bio mods... etc

neat nest
#

You can’t get almost any of that from the glory shop

#

Ok let me try rephrasing this in another way.

Imagine a world in which all GCMC came from one shop and nowhere else. Would you focus only on promotion or a mix of promotion and enhancement?

robust sigil
#

You didn't say glory shop🤦‍♂️ 😂

severe plaza
#

😂😂😂

#

My wheels were definitely spinning there for a moment

neat nest
#

Is there another way to upgrade troop chips lol

robust sigil
#

In a world without GCMC I still wouldn't focus troop chips🤣

severe plaza
#

🤣🤣🤣

warm aurora
#

Troop Chips are part of GCMC though

robust sigil
#

So in the end I still answered correctly

neat nest
#

Am I talking to the sphinx here? How many riddles do I need to answer to proceed?

robust sigil
#

Bout 90 more

robust sigil
severe plaza
#

You come here asking for help and expecting it with that attitude

#

😂😂

robust sigil
#

Troop chips parts come from WC shop too

vast rock
#

I need to know what option is everyone taken on the lastest PNS blunder A or B

robust sigil
#

whatsgoingon 🤣

vast rock
#

That would be a lot cheaper than the options they gave many in my alliance

neat nest
#

I love how you can ask an honest question here and people will be like “why would you even think about that part of the game, idiot?” And then call you the rude one

warm aurora
vast rock
#

Yes and what was related to us was nothing can be done deal with it or uninstall the game or have your account Frozen if restitution isn't provided

robust sigil
#

It's also very dumb folks fly newer for em

#

That hype was so 4 years ago

warm aurora
#

They've already played their hand... Now we react.

severe plaza
vast rock
robust sigil
warm aurora
vast rock
#

I'm not sharing individual replies from mods from other players for the fear of retaliation. Basically what they want to know is (in front of everybody) what happens if they don't choose option A or B

supple spade
obtuse lantern
#

I have uninstalled and reinstalled game but not laoding past 55%

supple spade
#

Check your internet connection, maybe?

obtuse lantern
#

Internet is good

vast rock
#

A few have gotten a reply that their account maybe Frozen if they try to dispute the charges

obtuse lantern
#

What charges?

#

Purchases?

vast rock
#

Cause if PSN wants their virtual money back then they want their actual money back.

obtuse lantern
#

I haven't tried a purchase before lol

robust sigil
#

Whatever ya do dont dispute lol

obtuse lantern
#

So how can i contact cs

robust sigil
obtuse lantern
#

Yes pls

robust sigil
#

VPN, Restarting phone

shy dove
vast rock
#

Not me I ain't got no charges to dispute, I haven't spent more then 50 USD on this game in the last year, but the 40s+ in my alliance are pretty upset

vast rock
#

The problem is if pns wants their virtual money back then they want their real life money back

peak thicketBOT
#
Dear Commander✨️

You seem to be in need of contacting Customer Support (CS). May I suggest one of the following options:

Option 1 | In-Game
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS. Submit a new ticket by clicking "My Tickets" at the top right corner.

Option 2 | Email
global.support@37games.com
You will need your UID, which can be found under Settings > Account

IMPORTANT NOTES:

  • If applicable, include any/all relevant information related to you and your issue:
  • Screenshots/video of the issue(s)
  • Screenshots/video of expected outcome(s)
  • Proof of purchase

**Please be patient when waiting for a response. CS is NOT available 24 hours a day. **When high volume / game-wide issues come up, replies to tickets submitted may take longer to arrive. Thanks again for your patience!

shy dove
#

@obtuse lantern

#

Best option is to email them

obtuse lantern
#

Hmm

robust sigil
#

And btw if you didn't try everything on the list above they will give you the same list

dire shadow
#

How many will get frozen??

Find out after this commercial break

shy dove
loud bobcat
shy dove
#

For example if your transactions go through Apple Store, all Apple Charges will be flagged

loud bobcat
#

Hence the follow up mail. Just in case lol

vast rock
#

Also Considering pns is claiming the mix-up is worth 'thousands of dollars' is just ridiculous

dire shadow
#

Then again there are players who did it and still have there accts but couldn't make any purchases until they paid pack what was owed🤷

tribal quail
#

What's the commercial

robust sigil
robust sigil
#

But the situation should of been a fix it and leave it be and not take shards from people that rightfully bought for them

vast rock
shy dove
dire shadow
#

No she's saying, it would normally cost 600$ to get that amount

loud bobcat
#

Yes but if you bought the shards seperately it's a lot more

robust sigil
#

Haha I was close lol

dire shadow
#

Or if you f2p...then it's a long ass hoarding process lol

robust sigil
#

As f2p I will not talk bout my shards lol

shy dove
#

@vast rock have your players write a complaint to cs and their GM

vast rock
#

They have but I'm not sharing those replies... I'm fact I'm being told I gotta stop now so the devs don't come for all our accounts

shy dove
#

Devs are not even in the server

vast rock
#

I know 🤣

loud bobcat
#

Paranoid much madman

robust sigil
#

You are safe unless someone tattles lol

vast rock
dire shadow
#

Just defrost your account, you'll be fine

obtuse lantern
#

Am in

vast rock
shy dove
#

What fixed it?

obtuse lantern
#

I changed my apn

dire shadow
#

I don't want to Freeze b4 vc lol

shy dove
obtuse lantern
#

Thank you all

gleaming ivy
#

Good morning

loud bobcat
#

Good morning kaz cutefrog

lyric ether
#

Is it possible to order your farms in the Character page by size? Mine are currently random. Thanks in advance

surreal aurora
#

I'm going to need the devs to bring back the Dino clue event

lyric ether
#

Thank you, will have to make an ask to the 37 folks

gleaming ivy
magic basin
#

Dino event was so long ago- was that one of their collaborations or just a normal one?

gleaming ivy
#

You can get the march and ambiance in events

#

So normal one prob

round plover
robust sigil
#

We've seen all the skins of dino stuff come back on occasion

shy dove
#

Ohhh was the memory game one?

magic basin
#

Oh now I remember. The T Rex currency and the pity you found normal Dino currency. whatsgoingon

gleaming ivy
#

I liked the easy memory games we had back in the day

magic basin
#

I spent too many diamonds on that

round plover
#

Need an event with extinct animals- Direwolves-Wooly Mammoth-Sabretooth Tiger-Titanoboa-Dodo bird…..similar to the dino event

robust sigil
round plover
#

Have them be zombies that come out of Antarctica or Siberia or something to introduce.

robust sigil
round plover
#

Beelzebufo Ampinga frog fits into this

magic basin
#

Wait