bug-reports

[zinc patio]

commands dnt work in this channel go to #general-bot-commands to use them

[true tiger]

many people are telling that redeems will be working AFTER the event is it true or fake?

[limpid epoch]

no idea

[late thicket]

@zinc patio

[zinc patio]

| My prefix is !, to get started send !help

[storm star]

@noble depot @swift prawn actually i need ur assistance plz cuz idk why but this is showing

[swift prawn]

What's the issue?

[storm star]

poketwo dms

[swift prawn]

?tag DMs

[zinc patio]

https://i.imgur.com/KAQlLvs.png https://i.imgur.com/2jfy6vs.png

[swift prawn]

Try this 🤔

[storm star]

ohh ok i disabled this cuz hackers uk

@swift prawn still not working

nvm it is working. ty @swift prawn

[zinc patio]

Gave 1 rep to Var_Monke#1354.

[true tiger]

hey @swift prawn

some people are telling that redeems will be working after the event is it tru or fake

[swift prawn]

Nah, it's not because of the event
It will be back soon

[true tiger]

soon? can u elaborate? 😓

[zinc patio]

no eta | soon™️

[bitter adder]

Why is this happening and what can I do to fix it?

[upper pasture]

@swift prawn

Same thing happening to me

[stark spruce]

Market currently disabled in some account.

[vague swallow]

why is his market disabled?

[junior stump]

is redeem still disabled

[open schooner]

@nova ermine

Is redeem is disabled

[nova ermine]

yes

[stark spruce]

Read this. @vague swallow

[vague swallow]

ok thx

[glad belfry]

DONT ping them

[glad belfry]

DONT ping them

[open schooner]

Ok

[vague cipher]

why my market is disabled

from last 4 days

[zinc patio]

"Ask the question in only one channel. no need to use both channels for the same question."
                         -Rules

[vague cipher]

when it will be ok

[stark spruce]

No one knows, but they working on it

[vague cipher]

but i cant buy anything

it is snow annoying

man

[potent cairn]

bruh been 3 days since redeem cant use

[glad belfry]

check pins wen

[vague cipher]

but wht ir is disabled

[lucid locust]

the redeem not found

[umbral torrent]

?tag Salamence-moveset

[zinc patio]

crunch/fly/flamethrower (no, fire fang wont do more damage, I tested it)/dragon claw

[dusky topaz]

#general-bot-commands

[zinc patio]

The following commands are disabled/unstable at the moment:
• p!redeemspawn
• p!market add
• p!market buy
• p!auction start
• p!auction bid

Follow #bot-outages for the latest updates on the issues.

[azure sparrow]

Market is temporarily disabled for your account. Check back later.
how to fix it?

[slim pebble]

market is down for some people you can't do anything about that just wait until it gets fixed and check the tag above ^

[delicate folio]

I'm not sure if this is a bug but when you catch a Galarian Ponyta it counts as a Kanto Pokemon

[potent cairn]

it is a kanto

but the name is galarian XD

[eternal flame]

Does anyone know why I can't use redeem I (already have one)

[stuck fiber]

?tag h

[zinc patio]

The following command is temporarily disabled due to unknown reason:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The developer is aware of it and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[eternal flame]

Ok thanks

[potent cairn]

?tag h

[zinc patio]

The following command is temporarily disabled due to unknown reason:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The developer is aware of it and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[barren tendon]

I didn't receive my pokecoins

[stuck fiber]

Only catching a specific amount of that pokemon gives pokecoins

?tag coins

[zinc patio]

---

Total caught of one particular pokemon - Reward
1st - 35pc
10th - 350pc
100th - 3500pc
1000th - 35000pc
10000th - 350000pc
100000th - 3500000pc

[barren tendon]

Thx

[tawdry sundial]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[pure locust]

#general-bot-commands

[tawdry sundial]

O sorry

I confuse

[zinc patio]

Tag not found.

[tawdry hull]

?tag reedens

?tag RS

[zinc patio]

Ok people lets do this one more time. Redeems are bought with shards. Shards are bought with 200pc = 1 shards. AND PLEASE FOR THE LOVE OF YOUR SAKE DO IN PRIV SERVER

[tawdry hull]

I don't know what use this bot

[pure locust]

#questions-help

[pure locust]

Next time use #general-bot-commands

[ionic orchid]

Hi, there are no spawns in my server for a couple days now. Is there any fix other than to reinvite the bot?

[slim pebble]

if it still doesn't work, reinvite

[zinc patio]

Are Pokemon not spawning? Do the following:

1. Check that the Poketwo bot has all of the necessary permissions in every single channel you'll be using it in, including spawn channels/bot command channels/spam or talk channels.
2. Make sure spawns aren't redirected to a channel that you can't see or a channel the bot can't access.

[sullen shore]

please enable redeems

[stuck fiber]

?tag h

[zinc patio]

The following command is temporarily disabled due to unknown reason:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The developer is aware of it and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[stuck fiber]

?tag h

[zinc patio]

The following command is temporarily disabled due to unknown reason:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The developer is aware of it and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[cursive mango]

Bot is acting up and not spawning, not even reacting to commands

[stuck fiber]

try to kick and reinvite

[cursive mango]

Will do

[stuck fiber]

?tag bnr

[zinc patio]

Bot being unresponsive/not responding in your server?

There are some stuff that might be happening to the bot:

• The bot could be restarting/rebooting
• The shard used in your server might be in a error state.
• The bot might be rate limited by discord.
• Latency is high (Try typing @Pokétwo#8236 ping and see the ping, if its higher than 300 its mostly having a latency problem)
• The Bot might have errors in the script
• The bot might have errors on deploying.

Bot down in your server but the bot in your friends' the bot is up? Try sending ?tag shard-down

Made by dep#1432 (@nova acorn)
You can help the owner of this tag by thanking him! (?gr 700531628618940498)

[static yew]

pls fix this its happening the whole day

[stuck fiber]

?tag h

[zinc patio]

The following command is temporarily disabled due to unknown reason:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The developer is aware of it and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[static yew]

ok

[warm falcon]

Message edited in #general - Jump to message

[half widget]

i cant BUY POKEMON FIX IT PLS

[glad belfry]

Check pins wen

[quiet trench]

this happened

[glad belfry]

Known bug, sometimes it just lags

[wicked dune]

y is the rs command disabled

and when will it be unabled

[sullen edge]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[zinc patio]

Wrong channel | Bot commands

Please use bot commands in the correct channels.

Bot commands channels: #general-bot-commands and #general-bot-commands
Trading channels: #trading-1, #trading-2, #trading-3 and #trading-4 (Unlock these in #trading-gate)
Catching channels: #spawns-1, #spawns-2, #spawns-3, #spawns-4 and #spawns-5
Battling channels: #battling-1 , #battling-2 , #battling-3 and #battling-4

[spark tulip]

How to manage this please tell me

[dusky topaz]

Manage what exactly?
And #questions-help next time

[pseudo hearth]

Bruh poketwo devs dont care the rs bug

[covert swan]

do @honest fiber prefix reset

pinging the bot is a universal prefix

[pure locust]

Its** probaly** a shard problem
Not a poketwo one

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[pseudo hearth]

Okay

[ancient spruce]

Voting broken

P!v

Got no rewards and it saying you have alr voted
And i checked im on mine acc this one

[versed dew]

I lost luxio on insence

Cuz of this verify human thing

[spark tulip]

What the hell

[digital cave]

They stopped spawning

[spark tulip]

My incense

[digital cave]

[hazy widget]

incense does not work

[spark tulip]

Yess

[hazy widget]

I stop working my incense

[spark tulip]

Incense Pokemon is not coming

[upper minnow]

Mines stop too

[spark tulip]

Broo please help mee i spend my 10k

[lament pecan]

Kick the bot

[lime ore]

same my insence stopped at 39 left too

[storm star]

My incense stopped 😢

[iron coral]

Incense stopped spawning!

[turbid island]

Yes Known Please wait 💀

[lament pecan]

And add it to your server once the bug is solved

[spark tulip]

140 left in my😭😭😭😭

[digital cave]

[turbid island]

DM mod with the SS

[spark tulip]

Ok

[rigid timber]

Hello in my server stopped the incense stops pokemon and missing 87

[digital cave]

[spark tulip]

I am missing 140 buddy

[mossy coral]

Hello in my server, he stopped the incense too. And missing 60

[spark tulip]

What the hell

[digital cave]

118

[turbid island]

Known

[spark tulip]

Broo 😭😭😭😭😭😭

[plucky flame]

Insense has stopped for everyone, please be patient

[turbid island]

DM mod with SS

[slim crown]

Joined the server just for the same problem, incense stopped at 35 ahaha

[spark tulip]

Done

[mossy coral]

What

[turbid island]

Wait then

[spark tulip]

Hmm

.

[digital cave]

[spark tulip]

Bro what now @turbid island

[mossy coral]

[turbid island]

Wait

[dreamy pine]

130

[versed dew]

My incense doesnt work also

[digital cave]

[spark tulip]

I will get my 10k or my 140 spawn

[mossy coral]

60

[dusky topaz]

Ohgosh

[versed dew]

I had 180

[digital cave]

[spark tulip]

Noicee

[mossy coral]

I had 60 left

[turbid island]

** KNOW ISSUE **

We know incense has stopped working. Please have patience for the incense to get back up. Only DM a mod if you have 50+ Spawns left.

[lament pecan]

If you are scared of loosing your money you can kick the bot and add it to your server once the problem is solved

[versed dew]

Bot took my shards and didnt spawn

[rigid timber]

If you return what will happen with the incense will remain normal or do we have to buy another?

[plucky flame]

Guys chill, it will be fixed, take normal talk to #general

[spark tulip]

Nooo

[turbid island]

@azure gazelle Pin

[spark tulip]

Broo😭😭😭😱😱😱👏👏👏🤪

[turbid island]

** KNOW ISSUE **

We know incense has stopped working. Please have patience for the incense to get back up. Only DM a mod if you have 20+ Spawns left.

@Moderator <- Mods

[spark tulip]

Mod is not available

👏👏👏👏👏👏👏👏
Mod is unavailable

[plucky flame]

There is littro mods online
Pay attention

[quasi basin]

i can’t catch atm

[dusky topaz]

Now they are

[mossy coral]

Darn

[steel agate]

incense doesn't work for me

[mossy coral]

F

[plucky flame]

It's broke for all, if insense is above 50+ dm a mod@steel agate

[turbid island]

** KNOW ISSUE **

We know incense has stopped working. Please have patience for the incense to get back up. Only DM a mod if you have 50+ Spawns left.

@Moderator <- Mods

[turbid island]

@azure gazelle Pin

[azure gazelle]

dis alr pinned

[plucky flame]

Yeah people just don't pay attention

[turbid island]

Enjoy DM Flooding

[azure gazelle]

dw i alr am

[dusky topaz]

Poor you

[turbid island]

Same and i am not even helper

[plucky flame]

Hugs for Ayaka

[steel agate]

what?

[azure gazelle]

read pins when

[quartz ether]

I went to buy incense and when I went to see the pokémons, please ask them to fix this

[turbid island]

Pins

[spark tulip]

Broo

Thnxx mod helped mee

😊😊😊😊

[heady minnow]

i was using incense in a server and out of nowhere it randomly stopped

[plucky flame]

Read the pins

[turbid island]

Pins

[spark tulip]

Same problem

[turbid island]

READ PINS FOR INCENSE PROBLEMS

[dusky topaz]

People wont even read this and just send messages lol

Welp i need sleep, goodluck

[steel agate]

help pls

[dusky topaz]

Pins

[plucky flame]

Why do we bother

[spark tulip]

Server down

[heady minnow]

pins

[storm star]

idk what will happen cause my incense is paused now

I just bought one and it hasn’t started. 😑😑

[dusky topaz]

?tag i-d

[zinc patio]

Incenses are currently down
check pins for a refund

[paper falcon]

You can dm a mod if you have 20+ spawns left

[storm star]

you are a mod

How are you supposed to get a refund??

[paper falcon]

?tag mod-incense

[zinc patio]

Hello!
I'd need you to send a screenshot of the following to get your incense(s) refunded:

1. You buying the incense. Capture the p!buy incense(https://media.discordapp.net/attachments/775437717520515082/932544073775071244/unknown.png)
2. The bots bugging out/not responding to commands or not spawning Pokémon anymore.(https://media.discordapp.net/attachments/775437717520515082/932544074232258580/unknown.png)
3. After the Bot stops responding, type in p!stopincense and send me a Screenshot.(https://media.discordapp.net/attachments/775437717520515082/932544686701309992/unknown.png)
4. Show me the number of spawns remaining in each incense. Do send a screenshot of it.
5. Really Important DM only 1 Moderator/Admin Only.
   If "your friend" needs a refund, ask them to DM a Moderator/Admin themselves
   If I find your proof to be legitimate enough, you will be refunded within a few hours after the Bot is back up and running. Thanks for you patience.

[paper falcon]

and ask in qnh next time please

[turbid island]

Stop Flooding ||Its a joke||

[zinc patio]

in order for us to put a request that you need a refunded incense, you would have to dm us proof of you buying the incense and where it left off. Side note: you’re only eligible for a refund if you missed 20 or more pokemon. After those are given (either through screenshot or even sending a server link for us to see for ourselves) we’ll be able to ask admins to send you your refund in shards.

[paper falcon]

and...?

I don't understand what's ur point

but yeah do dm me or any mods if you have troubles with incenses

[storm star]

OK so I would DM you??

[paper falcon]

indeed

[storm star]

tell me guys when incense start working again 😐 cause idk when to resume

[spiral tangle]

The scorbunny evolution line has no moves

[dusky topaz]

Gen 8 doesnt have moves yet

[keen silo]

who do I dm?

[sterile ether]

I voted but I am not getting a box?

[dusky topaz]

A mod

[dusky topaz]

?tag vp

[zinc patio]

Voting Problem
—————————————————
If you're having trouble voting on Top.gg, it is not related to the bot. You can attempt the following:
1) Try signing in and out of Top.gg with a different browser. (For example Google Chrome)
2) Attempt to vote on a diff device (meaning if you’re on mobile try you’re laptop/pc if you have one)
3) Try using a vpn on your pc or mobile device.
**4)**If it still does not work, wait and try again later. If you don’t vote within 2 days don’t worry, voting streaks have been frozen so you won’t lose anything.
Please do NOT dm a staff member about the voting issue. Instead, visit discord.gg/dbl for support.
————————————————-
Thank you
Tag by Zerx

[placid surge]

I bought an incense and it didn't start

[errant folio]

Help

[dusky topaz]

Check pins

[errant folio]

I bought an incense and no pokemons appear….

[latent cave]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[dusky topaz]

?tag i-d

[zinc patio]

incenses are currently down
If you have 30+ spawns left, check pins for a refund

[latent cave]

incenses arent working its a known error

[errant folio]

Oh

[errant folio]

then i will lose the shards and the money?

[turbid island]

No DM mod for refund

[errant folio]

Oh ok, Thanks

[zinc patio]

Gave 1 rep to TheSaltQueen#5360.

[latent cave]

@errant folio

[errant folio]

Ok

Thanks

[latent cave]

im waiting for the redeems to work so i can use mine

[lethal zenith]

?tag vp

[zinc patio]

Voting Problem
—————————————————
If you're having trouble voting on Top.gg, it is not related to the bot. You can attempt the following:
1) Try signing in and out of Top.gg with a different browser. (For example Google Chrome)
2) Attempt to vote on a diff device (meaning if you’re on mobile try you’re laptop/pc if you have one)
3) Try using a vpn on your pc or mobile device.
**4)**If it still does not work, wait and try again later. If you don’t vote within 2 days don’t worry, voting streaks have been frozen so you won’t lose anything.
Please do NOT dm a staff member about the voting issue. Instead, visit discord.gg/dbl for support.
————————————————-
Thank you
Tag by Zerx

[errant folio]

@latent cave hey sorry, one question how do I talk to a mod for the refund?

[dusky topaz]

Yes

[turbid island]

DM mod with SS where your incense stopped

only if 30+ spawns are left

[errant folio]

Any mod like for example hafu?

[turbid island]

Septu

[errant folio]

Ok THanks

[supple tartan]

?tag Rp

[zinc patio]

we have the report system so that staff can more easily respond to issues happening and deal with them quicker. we ask that you use the report system only when someone is genuinely breaking Poketwo rules or Discord TOS ;-;

By Felix Zhan

[supple tartan]

Redeem problem

[turbid island]

tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[ornate patrol]

How do I report a bug?

[elfin canyon]

Incense not working

[dusky topaz]

Just tell

[turbid island]

Post here

[turbid island]

Pins

[ornate patrol]

Auctions are bugged

[turbid island]

Known

[elfin canyon]

Ty

[zinc patio]

Gave 1 rep to ∇IβΣ 乡ᒪᗞ ⋄ EPD#5222.

[storm kelp]

ok

[latent cave]

nooo idea lol

[slender wind]

redeem still not working?

[undone blaze]

I bought and incense and it's not working

[paper falcon]

check the pins and send me ss required in dms

[tight adder]

Yeah I wish we could get just a little more info. I got my first redeem and wanna use it😭

[undone blaze]

can u walk me through it

[paper falcon]

the redeems were disabled temporally because of an issue

[undone blaze]

im a noob

[undone blaze]

i just didn't start

[paper falcon]

then do p!stopincense

and give ss of that

include the p!buy incense please

🙏

[undone blaze]

ok

@paper falcon

[paper falcon]

do p!stopincense and send ss of it

[undone blaze]

ok

is that good @paper falcon

[paper falcon]

lets move to dms

[undone blaze]

ok

Thx so much @paper falcon

[zinc patio]

Gave 1 rep to Sept.#8911.

[scenic karma]

Bruhh i buy 3 incense and its not working

[shut dagger]

I bought 1 incense and nothing happened

[dusky topaz]

Check pins

[restive latch]

I bought incense and it didn't work can you please return my shards?

Two incense=100 shards

[shut dagger]

I lost 10k pokecoins in this bug.

[wise hawk]

Auction was bug

[restive latch]

I Lost 20k pokecoins in this bug

[paper falcon]

check pins and dm me with the screenshots needed @restive latch@shut dagger

[restive latch]

I have 109 ping I will send the print

[paper falcon]

dm me

lets not flood the chat

[spark dagger]

One message removed from a suspended account.

[storm star]

I bought an incense in my discord server and its not working

[thick condor]

Hello i am Buy an incense and no spawning pokes

[shut dagger]

Que pro😎

[golden notch]

Can I get my incense money refund it doesn’t wanna work

[small vine]

Bought an incense and it stopped spawning at 172 left

[short cargo]

redeem is not working

[raw plover]

check 2nd pin.

[golden notch]

.redeem

[raw plover]

incenses arent working ask for a refund and check pins

[bold cosmos]

I did Thankyou 😊

[golden notch]

how do u ask for refund

[pure locust]

?tag mod-incense

[zinc patio]

Hello!
I'd need you to send a screenshot of the following to get your incense(s) refunded:

1. You buying the incense. Capture the p!buy incense(https://media.discordapp.net/attachments/775437717520515082/932544073775071244/unknown.png)
2. The bots bugging out/not responding to commands or not spawning Pokémon anymore.(https://media.discordapp.net/attachments/775437717520515082/932544074232258580/unknown.png)
3. After the Bot stops responding, type in p!stopincense and send me a Screenshot.(https://media.discordapp.net/attachments/775437717520515082/932544686701309992/unknown.png)
4. Show me the number of spawns remaining in each incense. Do send a screenshot of it.
5. Really Important DM only 1 Moderator/Admin Only.
   If "your friend" needs a refund, ask them to DM a Moderator/Admin themselves
   If I find your proof to be legitimate enough, you will be refunded within a few hours after the Bot is back up and running. Thanks for you patience.

[golden notch]

Wdym

[wheat mountain]

Many auc. Are duped

[pure locust]

@golden notch Read this..

[golden notch]

My incense don’t even work

I stopped it

Admin and mod don’t answer

[wheat mountain]

Just wait. Dm them with proof.

Many ppl have same problem this moment

[golden notch]

Alr I dm admin and he respond

[wheat mountain]

They stop to get refund

[golden notch]

He said he gonna give me refund

[empty mulch]

I bought an incense and it never spawn pokemon

[azure gazelle]

pins

[alpine mulch]

?tag pins

[zinc patio]

Check the pins before you make a post in #questions-help or #bug-reports.

Many bugs/suggestions have already been reported to the staff team, and are scheduled to be fixed. Repeated reports of the same bugs by different users, although probably not intended, clog up the system. If your bug is already acknowledged, please leave room for new bugs to be posted.

[quartz jetty]

Bot stopped working in some servers

[vestal ore]

it's just rly laggy rn

[quartz jetty]

Oh

[hushed onyx]

Incenses not working?

[storm star]

can't buy any pokemon

[buoyant basalt]

i bought an incense and nothing happen

[robust gate]

incense not working?

my friend lost 10k pc

[storm star]

same

i lost 20000pc

[noble depot]

if you need incense refund, just dm a moderator (my dms are also open) for refund

Hello!
I'd need you to send a screenshot of the following to get your incense(s) refunded:

1. You buying the incense. Capture the p!buy incense and the Bot responding to it.
2. The bots bugging out/not responding to commands or not spawning Pokémon anymore.
3. After the Bot stops responding, type in p!stopincense and send me a Screenshot.
4. Show me the number of spawns remaining in each incense. Do send a screenshot of it.
5. Really Important DM only 1 Moderator/Admin Only.
   If "your friend" needs a refund, ask them to DM a Moderator/Admin themselves
   If I find your proof to be legitimate enough, you will be refunded within a few hours after the Bot is back up and running. Thanks for you patience.

^^

[paper falcon]

breh

spam pinging all staff

[leaden swallow]

Battling dm not working

[covert swan]

mute wen

[leaden swallow]

Wow they pinged all online staff

[noble depot]

geez

[robust gate]

bruh

[storm star]

em

My frien buy an incense and nothing happen give it her money pease : (

[robust gate]

send dm a moderator

[storm star]

I do that

[little schooner]

give my my mney

:v

[storm star]

Her is my fiend

@noble depot

@nova ermine

[little schooner]

i am a boy

[storm star]

Xd

[little schooner]

:v give my money

[storm star]

@paper falcon @zenith jetty

[little schooner]

please

plese :´c

[noble depot]

stop spam pinging the mods

[little schooner]

plese

[noble depot]

if you need refund, just go dm us with the appropriate proof as intructed in pins

[wispy hearth]

imagine no incense incense spawns when

[little schooner]

i am new i only have a chimchar and my friends give my money

[fair flare]

Same me too but I don't have proof😢

[wispy hearth]

lmao

1 minute passed still no spawns incense when

[little schooner]

:´´´´´´´´´´´c

[noble depot]

read pins when

[little schooner]

i am sad

[wispy hearth]

i just stopped the incense then?

[little schooner]

thanks @paper falcon

[paper falcon]

no spanish here btw

and yw

[little schooner]

ok

[latent cave]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[bold cosmos]

Are incenses back up yet. Still haven’t gotten any refunds

[noble depot]

no, but youre already on the refund list, its likely itll get refunded later on all at once

[bold cosmos]

Ok cool Thankyou. Don’t usually know how long it takes and I just wanted to ask again before I may have forgotten

[fresh ocean]

Before i ask for refund, is it possible to just kick the bot and invite it back when incense are working again? It should start then, right?

[noble depot]

just to be safe, just stop the incense and ask for a refund

[latent cave]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[frail peak]

why can't i use the market

[storm star]

that's happening to me too

i can lol

[wispy hearth]

can i have my 10k back T^T

[upper pasture]

Why market and auction disabled

It's pretty unfair coz I want a chandelure which is in auction but I can't able to get it

That's so unfair dude 😅

[wispy hearth]

give my 10k when i have no money

p!bal

[lavish kettle]

The bot is not working,in this server

[wispy hearth]

lol

[thin folio]

guys , i bought 2 incenses and they didn't work at all in my server , what's the solution?

[knotty holly]

#bot-outages and dm mod to get refund

[deft ridge]

I tried remove my kygore from market and I put id in there it didn’t work

[knotty holly]

Show ss

[deft ridge]

I have pic of it

[stray saffron]

help me

[knotty holly]

Show pic of it cannot remove from market

[deft ridge]

I put id tho

[elder hornet]

when can we redeem pokemon

[knotty holly]

No eta and #questions-help

[knotty holly]

Ye show pic u cant remove it

[deft ridge]

Wait ok

[knotty holly]

Not that id

[knotty holly]

?tag id

[zinc patio]

---

Type p!p --n <pokemon name> to see all the pokemon of that species that you have and identify the one you need. (Similar method for market too)

The id is basically the number that appears on the left side of the pokemon that you want, on the list.

These id's are used for commands related to buying, selling, auctioning, bidding, adding to battle, trading and releasing pokemon.

Note:- A pokemon will change its id if it gets traded, bought, removed from market etc. and there is no direct way to change a pokemon's id yet.

https://media.discordapp.net/attachments/745652495786967101/775989128667856926/unknown.png
https://media.discordapp.net/attachments/745652495786967101/775987118891204610/unknown.png
The circled numbers shown below are what ids look like. (for visual aid)

[deft ridge]

Oh

Ty bro

[high marlin]

if it's on market you can do p!m s --mi to find yours, then get the id from that ^^

[potent cairn]

rip 10k

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[potent cairn]

still disabled

[knotty holly]

#bot-outages and dm mod for refund

Just dm mod with proof for refund money back

[quasi basin]

poketwo has been down for a couple hours

[regal snow]

Excuse me, are incenses working for you guys?

[stuck fiber]

#bot-outages

[tulip hound]

Nope

[small ginkgo]

Nope

[tidal ravine]

Hey

I just started a incense and it's not working

[small ginkgo]

Why is incense not working

[small ginkgo]

Damn

We all need refund

[tidal ravine]

Ya

[sullen edge]

check #bot-outages and pins in this channel

[warped canopy]

I buyed an incense but it is not working still!!!

[stuck fiber]

?tag mod-incense

[zinc patio]

Hello!
I'd need you to send a screenshot of the following to get your incense(s) refunded:

1. You buying the incense. Capture the p!buy incense(https://media.discordapp.net/attachments/775437717520515082/932544073775071244/unknown.png)
2. The bots bugging out/not responding to commands or not spawning Pokémon anymore.(https://media.discordapp.net/attachments/775437717520515082/932544074232258580/unknown.png)
3. After the Bot stops responding, type in p!stopincense and send me a Screenshot.(https://media.discordapp.net/attachments/775437717520515082/932544686701309992/unknown.png)
4. Show me the number of spawns remaining in each incense. Do send a screenshot of it.
5. Really Important DM only 1 Moderator/Admin Only.
   If "your friend" needs a refund, ask them to DM a Moderator/Admin themselves
   If I find your proof to be legitimate enough, you will be refunded within a few hours after the Bot is back up and running. Thanks for you patience.

[rustic hatch]

everytime the embed gets smaller

[stuck fiber]

#bot-outages

DM a moderator for refund

[zinc patio]

Hello!
I'd need you to send a screenshot of the following to get your incense(s) refunded:

1. You buying the incense. Capture the p!buy incense(https://media.discordapp.net/attachments/775437717520515082/932544073775071244/unknown.png)
2. The bots bugging out/not responding to commands or not spawning Pokémon anymore.(https://media.discordapp.net/attachments/775437717520515082/932544074232258580/unknown.png)
3. After the Bot stops responding, type in p!stopincense and send me a Screenshot.(https://media.discordapp.net/attachments/775437717520515082/932544686701309992/unknown.png)
4. Show me the number of spawns remaining in each incense. Do send a screenshot of it.
5. Really Important DM only 1 Moderator/Admin Only.
   If "your friend" needs a refund, ask them to DM a Moderator/Admin themselves
   If I find your proof to be legitimate enough, you will be refunded within a few hours after the Bot is back up and running. Thanks for you patience.

[frail torrent]

None of the commands are working except p!d. Couldn't even catch last Pokémon that spawned

[warped canopy]

I did already and getting a refund now

[wheat mountain]

Try p!reindex

[frail torrent]

Thank you. I will try that

Nothing happened 😩

[noble depot]

it is having some problems rn

[spare flume]

I am not able to redeem spawn

[slim pebble]

it's disabled currently
check pins

[lean fox]

poketwo is not working on my server

[silent edge]

Hi
I would like to tell there is a bug the redeem spawn isnt working.

[stuck fiber]

known issue

[silent edge]

ok so when will it be fixed
How long?

[storm star]

There's a bug tht for som reason hatterene's moves won't show pls fix this bug

[stuck fiber]

Not a bug

[zinc patio]

In regards to gen 8 and certain event pokemon getting moves
They’re already being planned to be added in the future. Only thing is that when moves are added they have to be double checked not to be bugged. So they should arrived when the battle fix is added to poketwo. (The fix for the most part being for status moves, pokemon having 5 moves instead of just 4, and adding moves in general).
For the moment we ask you please be patient since OI¡ver can get busy

Credit to zerx for making this

[storm star]

Ok

[storm star]

why is redeem disabled??

[sullen edge]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[storm kelp]

ok

[marble sapphire]

Hey, I'm stuck with a friend in a pokemon fight, is there any way to solve it ?

[stuck fiber]

p!duel x

try to cancel it

[marble sapphire]

Okay, thx

[quasi basin]

same

[true tiger]

some guys are telling that redeems will be back AFTER the event is it true or fake

[sullen edge]

1. that isnt a bug report 2. we dont know if its true or not

[true tiger]

sry

[storm star]

MY MaRKET IS STILL DISABLED

[glad belfry]

CHECK PINS WEN

[storm star]

PLZ PLZ PLZ FIX IT

But like it works for almost everybody else

[glad belfry]

it doesnt work for many people, pls be patient

[storm star]

sorry but i've waited long enough pls give update ASAP

[glad belfry]

check #bot-outages for updates

[storm star]

buddy its been 4 days

[whole relic]

Idk if this is a bug but my pokemomns arent spawning

[storm star]

more than that actually

[stuck fiber]

?tag spawn?

[zinc patio]

1. Is the bot online?

2. Did you do p!redirect #channelname to the channel you want Pokemon to spawn in?

3. How active is the server? It requires 20-30 messages for a Pokemon.

4. Can the bot read the channels you are messaging in?

[stuck fiber]

check these

[whole relic]

Bots are online

Its not active

Thenn uhhh yeah thats what the cause is ig

[gray torrent]

I’m still waiting on a refund for some glitch that happened a while ago

[storm star]

i want to buy something from that market either someone buy for me and i give them money or fix this issue asap

[stuck fiber]

incense? just wait

[gray torrent]

I’ve asked a while ago, and even got a response

[stuck fiber]

refunds take times

[gray torrent]

How long?

[storm star]

um HELLO

[gray torrent]

What’s wrong with it

[storm star]

it keeps saying the market is disabled fro my account

[gray torrent]

Also there’s barely anyone here rn

[glad belfry]

it will be fixed soon, pls wait

[storm star]

it works for most people

or can someone buy it for me and i can trade it with them?

with money ofc

Please i really need it

Please

[glad belfry]

dm

[gilded sorrel]

I can't redeem elsa galarian ponyta... When will I be able to do. It???

[knotty holly]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[orchid hound]

Idk they have been disabled for a week now

I just want my shadow Mewtwo :(

[glad belfry]

shadow mewtwo?

[storm star]

you cant redeem shadow mewtwo now

[gilded sorrel]

Can they also be redeem?

[storm star]

and its under work

[orchid hound]

You can't?

[storm star]

no..

[orchid hound]

Dang

[glad belfry]

its old event pokemon

[orchid hound]

Ohhhh ic

[covert fern]

redeems are not working pls make it work i bought so many redeems and cant use it

[glad belfry]

read pins wen

[autumn charm]

hello i actually got no money even after i traded

i got disconnected the moment i confirmed the trade

when i reconnected saw the trade was confirmed but no money came to me

[latent cairn]

?tag metagross weak

[zinc patio]

Tag not found.

[past plank]

?tag torterra-stats

[zinc patio]

attack and defense

[wheat mountain]

So. Pc lost or back to sender? u need take ss as proof.

[tawny crane]

?tag stats

[zinc patio]

Look at the Pokédex entry for the Pokémon you want to interpret the stats of. Find the 2 highest stats for that Pokémon and then check your own. If the 2 main IVs (highest dex IVs) on your Pokémon are both 27 or 28, it's duelish. If they're 29 and above, then it's a duel pokemon, meaning that it's much rarer, stronger, and valuable. If the Pokédex entry has multiple "highest stats" then the absolute highest one must be 27 and above for it to be duel or duelish. Only one of the 2 other "highest stats" must be above 27 in order for it to be duel or duelish. ***Having only one main stat be 27 and above does not mean that your Pokémon is duel or duelish. ***Also don't depend on tags like ?tag lucario-stats or whatever. They're wrong 90% of the time. Check the Pokédex on your own.

How EVs are calculated:
Stat = Floor(((2 * Base + IV + 5) * Pokemon Level // 100 + 5) * Pokemon nature multipliers)

*Note: // is the "floor division" symbol, giving floored integer outputs.

• Thank you to the ?tag stat tag for letting me steal their tag incorporate it into mine

[slim pebble]

dm a mod with proof
check pins for the steps

[knotty holly]

Isnt u already said tht

[zinc patio]

Needed stats for duel/ish
Sp.Atk, Sp.Def & Speed
Offensive duel/ish
Sp.Atk & Speed
Make sure to learn Giga Drain from Treecko. Leaf Storm decreases the opponent's Sp.Atk here because of a bug, which is why this move is preferred.

[dusky topaz]

#general-bot-commands

[past plank]

oh shoot

sorry

[sonic holly]

@honest fiber says market is temporary disabled for your acccount

[stuck fiber]

?tag h

[zinc patio]

Incense is unstable at the moment.
If the incense you purchased did not start, please contact the staff for a refund.

The following command is temporarily disabled due to unknown reasons:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The bot may be unresponsive/may send the following error message in some servers:
• 'NoneType' object has no attribute 'hget'

The developer is aware of it, and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[sonic holly]

fix it

p!m buy

[dusky topaz]

They working on it

[deft forge]

Some reason poketwo isnt letting me use my redeem

[slim pebble]

@deft forge ^

[deft forge]

Ah. So we dont know why but do we know if theres a fix possibly?

[slim pebble]

the reason is unknown but we're aware of this

[deft forge]

And do we happen to know if its a simple restart fix or a 3 day recode long fix kinda thing?

[sonic holly]

p!m buy 13094743

its not working

[deft forge]

Also any chance we are hiring Mods? Lol.

[sonic holly]

it says market is temporary disabled for you account

fix it

can anyone tell me how to fix it? plz

[round snow]

U stupid? Some1 tagged u the market is disabled for some and theyre try to fix it.... pls guys read before u Post the same shit again

[sonic holly]

get lost

[slim pebble]

https://forms.poketwo.net/a/moderator-application

[deft forge]

Thank you 🙂

[zinc patio]

Gave 1 rep to Phantom Kris#0834.

[sonic holly]

thank you

[zinc patio]

Gave 1 rep to Phantom Kris#0834.

[sonic holly]

thank you

[opal aurora]

Why when I battle my friend and we're stuck, when try fight other people it says we're on battle

Me and my friend already try to fled but nothing happend

[stuck fiber]

do p!duel x
to cancel a battle

[opal aurora]

ok

Tysm

[autumn charm]

Ok, i never received the pc but the sender lost it

[whole relic]

I typed it first cmon, dont make me sd

[stuck fiber]

?tag latency

[zinc patio]

u might appear first on ur screen, but what counts is the total round trip time it takes for ur data packet to travel. therefore if u rly want to check if u were first (or where ur msg ranked), u can refresh ur discord or ask others who appeared first on ur screen.

[whole relic]

Ok

[potent cairn]

P!plsfixredeems ty ;-;

[analog scroll]

if you're talking about the other pokemon turning shiny during duels, its a known bug. a battle rewrite is already on progress.

[latent cave]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[analog scroll]

they're obviously trying to fix it already, please be patient as they look further on the issue.

[quasi basin]

hey, anyone being mean about bugs, stop<3 they are working as hard as they can to fix it, coding is confusing and you need to be patient !

[quasi basin]

coding and fixing errors takes time, this is unpredictable and unknown when it will be back. try to be patient with them

[crystal condor]

my friend's poketwo account's pokemons are disappeared.. he only left 12 pokemons. is this any kind of bug ?? please can any would fix it . or dm me the solution please.. and he also lost 50000+ pc..

[quasi basin]

post proof and dm a moderator^^

[steady sapphire]

Bot embed isn't showing up

[stuck fiber]

not related to the bot

it's discord/top.gg issue

[slender wind]

redeem still down???????

[stuck fiber]

still down
you can do p!rs yourself to check if it's disabled

[slender wind]

i see

that sucks

s been 4 days

[storm star]

?report @plucky spade trading fake pokemons , giving ss of something , trading same pokemon with different stats , scamming

[zinc patio]

Member "@plucky spade" not found.

[storm star]

report @plucky spade trading fake pokemons , giving ss of something , trading same pokemon with different stats , scamming

[zinc patio]

Member "@plucky spade" not found.

[knotty holly]

#support-bot-commands exist too

[rotund isle]

My pokemon account had been suspended please unsuspend my account

[knotty holly]

Do appeal

[rotund isle]

I appealed but no response

[knotty holly]

Just wait

[rotund isle]

said that we will back you soon

Please unsuspend my poketwo account I love playing poketwo very much

[stuck fiber]

yea then just wait

[rotund isle]

how much

[stuck fiber]

better than rejected

[rotund isle]

can my poketwo account ever be unsuspend

[analog scroll]

if proven innocent , yes

[rugged zinc]

Command “p!redeemspawn” not working

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[rustic falcon]

Why would yo garchomp

[worldly basalt]

So i typed this and nothings happening May i ask why

[pure locust]

Try kicking the bot and re-inviting it

[plain python]

buff moves don't work, example: calm mind and dragon dance :[ why?

[empty jasper]

The bot shows online in our server but we haven’t had a spawn in days - am I missing a report of it being down in some shards? I’m not sure what to do

[remote warren]

kick and inv back

[storm star]

Some servers have different prefix's for example in a lot of the servers im in the prefix is .c (name) instead of p!c also i love the fact that you are an MHA fan 🙂

[frosty juniper]

You have to chat for spawning Pokemon

[dreamy spruce]

what

[dire axle]

I lost all my pokemon

Please refund them

Please !

p!p

[storm star]

I voted but I am not receiving my rewards. Is the bot down?

[turbid island]

tag vp

[zinc patio]

Voting Problem
—————————————————
If you're having trouble voting on Top.gg, it is not related to the bot. You can attempt the following:
1) Try signing in and out of Top.gg with a different browser. (For example Google Chrome)
2) Attempt to vote on a diff device (meaning if you’re on mobile try you’re laptop/pc if you have one)
3) Try using a vpn on your pc or mobile device.
**4)**If it still does not work, wait and try again later. If you don’t vote within 2 days don’t worry, voting streaks have been frozen so you won’t lose anything.
Please do NOT dm a staff member about the voting issue. Instead, visit discord.gg/dbl for support.
————————————————-
Thank you
Tag by Zerx

[storm star]

Thank you!

[glad belfry]

?tag latency

[zinc patio]

u might appear first on ur screen, but what counts is the total round trip time it takes for ur data packet to travel. therefore if u rly want to check if u were first (or where ur msg ranked), u can refresh ur discord or ask others who appeared first on ur screen.

[glad belfry]

how?

[thorn jewel]

My all pokemons all gone all leg what can do I didn't do anything

[glad belfry]

its snowman pikachu
or u can just use pikachu instead

[glad belfry]

show ss pls
dm me

[thorn jewel]

M

[dreamy spruce]

still does not work

[glad belfry]

show screenshot

[thorn jewel]

Check

[glad belfry]

bruh i meant pikachu
why include instead oof

[turbid island]

not pikachu instead just pikachu

[thorn jewel]

Check myne

What happened

[turbid island]

did u use p!ra?

[thorn jewel]

No

[turbid island]

Yeah its a case of p!releaseall

[thorn jewel]

When we selling the number of pokemons also chege

[dreamy spruce]

🤨

[turbid island]

U accidentally have released all your pokemon

[thorn jewel]

No

[turbid island]

Ignore

[glad belfry]

is the pikachu even there or it fled?

[dreamy spruce]

no other pokemon spawned yet

[dire axle]

tag lostallpokemons

[zinc patio]

Tag not found.

[dire axle]

pls help me

[thorn jewel]

@glad belfry ingore me pls check my pokemon number

[dire axle]

I lost all my pokes

[turbid island]

try p!reindex

[glad belfry]

hmm come dm

[glad belfry]

^^

[dreamy spruce]

now yes he fled

[glad belfry]

can u show screenshot, of he fled

[thorn jewel]

No use

I do

[glad belfry]

sorry but u need enough proof if u want refund

[dire axle]

Ok

But I have a proff

[thorn jewel]

Guys pls help why this happened

[turbid island]

p!p --leg Use this to find legendary

[dire axle]

p!p --leg

[glad belfry]

try dming a mod then

[dire axle]

Thanks !

[turbid island]

Bellsprout #whos-that-pokémon

[glad belfry]

the pikachu didnt flee, it was caught

[thorn jewel]

No use I do all I have done all

[glad belfry]

no lol, i asked them to send a ss of new pokemon spawning

[thorn jewel]

@glad belfry what can do

[dreamy spruce]

ok I'll check

[thorn jewel]

I don't do anything's

[glad belfry]

invite me to a private server of urs if u have

[atomic breach]

It's saying the redeem command is down how long is that going to be?

[thorn jewel]

Ok

[turbid island]

No ETA and #questions-help

[atomic breach]

[thorn jewel]

Pls help anyone

@turbid island @glad belfry

[glad belfry]

bruh i asked u to invite me

[empty jasper]

Yeah I know that??

[glad belfry]

so is ur server active?

[empty jasper]

Yes it’s extremely active I’m very familiar with how often the bot spawns for us…that’s why it’s an issue🙄

[glad belfry]

try kicking and re adding the bot

[empty jasper]

https://tenor.com/view/the-devil-wears-prada-meryl-streep-miranda-priestly-florals-for-spring-groundbreaking-gif-5320299

[thorn jewel]

Bro pls check

@glad belfry

Check plsss

[radiant merlin]

it doesn't appear pokemon

[storm star]

Redeems aint working

[turbid island]

Known Issue... Will be fixed soon

[spare acorn]

Español: El incienso se detuvo creo que en todos lados, no sé si será un fallo de poketwo, pero lo arreglaran y puede que salgan al rato
Inglés: The incense stopped I think everywhere, I don't know if it's a poketwo bug, they'll fix it and maybe they'll come out soon @jolly pine

[winged cove]

gracias por la info

[jolly pine]

thanks for the info i was scared

[spare acorn]

Paso lo mismo ayer lol

[winged cove]

si

[dusk oasis]

My redeem feature is not working can someone please tell me what's going on

[dusky topaz]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[dusk oasis]

Ty

[knotty goblet]

For some reason when I tried to buy a pokemon on the market it said that the command was disabled for my account

[storm star]

Why isn’t their any moves for my regieleki

[raven owl]

Feebas evolves at any level when leveled up,it’s supposed to be through trade while holding a Prism Scale (the item is in the shop but seems kind of obsolete)

[raven owl]

No Galarian Pokemon have moves

[storm star]

Why

[raven owl]

They haven’t coded them in yet

[storm star]

Ok

[red moat]

got a pokemon but it cant learn any moves

[dusky topaz]

Gen 8/event pokemon dont have moves

[thin folio]

when will the incenses work?

[tidal storm]

mames apenas compré un incienso y no se activo DX

tons perdí las shards?

[timid wren]

im not sure if this is a bug, but ive noticed that moves that arent supposed to miss, like aerial ace, never actually hit their targets.

[grand oar]

Puedes pedir un reembolso a un admin
Debes enviar una captura de la compra del incienso, dónde se vea que no aparecen pokes, y dónde lo paras

[azure gazelle]

please speak english in this server

[tidal storm]

Ok, gracias!

[supple tartan]

Dejen de violar al peruano

[dense musk]

I wanted to do an Incense on my private server but it won't work

[supple tartan]

Sorryñ

[latent cave]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[shadow bear]

how r u supposed to get a refund for ur incenses

[grand oar]

Yes, I usually do, it was just to explain the failure with the incense, It is easier to explain in Spanish, sorry

[grand oar]

Incense is broken, You can ask an admin for a refund

[thin folio]

it's working in the server now but i don't know if it's working for all servers or not yet

[glad steeple]

Asi que simplemente envias una captura de evidencia y te devuelven los shards o es aue te dan las 10 mil poke monedas?

[grand oar]

@shadow bear here are the instructions to request a refund

[shadow bear]

ty i just finished getting a refund like few mins ago

[grand oar]

In other servers still broken

[thin folio]

😡

[keen oyster]

Are redeems still broken for anyone else?

[untold monolith]

Yes, they havent been working since two days ago

At least for me

[thin folio]

does incense work for everyone now?

[red stone]

nope - tested rn and didnt spawned anything

[shadow bear]

Incense worked for me yesterday but not today ig

[fallen herald]

Hello, I have a problem, a friend and I activate two incenses and the Pokémon do not appear

[fierce dirge]

yeah there is a problem with incenses atm, please don't do incense-

they won't spawn

[fallen herald]

Okay

[harsh falcon]

Hola tengo un problema con el incense compre 50 shards y no funcionaba,hay algún tipo de rembolso o solución?

[fierce dirge]

english-?

[wheat mountain]

?tag h

[zinc patio]

The following command is temporarily disabled due to unknown reasons:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The bot may be unresponsive/may send the following error message in some servers:
• 'NoneType' object has no attribute 'hget'

The developer is aware of it, and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[wheat mountain]

Take ss as proof & dm mod if u need refund.

[harsh falcon]

Ok Gracias

[celest cradle]

Poketwo isn’t working

[wheat mountain]

First solution. Try kick, then re-invite

[celest cradle]

I did but it’s still doesn’t work

[wheat mountain]

?tag bnr

[zinc patio]

Bot being unresponsive/not responding in your server?

There are some stuff that might be happening to the bot:

• The bot could be restarting/rebooting
• The shard used in your server might be in a error state.
• The bot might be rate limited by discord.
• Latency is high (Try typing @Pokétwo#8236 ping and see the ping, if its higher than 300 its mostly having a latency problem)
• The Bot might have errors in the script
• The bot might have errors on deploying.

Bot down in your server but the bot in your friends' the bot is up? Try sending ?tag shard-down

Made by dep#1432 (@nova acorn)
You can help the owner of this tag by thanking him! (?gr 700531628618940498)

[slender wind]

day 5 since the redeem outage

[celest cradle]

Ok

[wheat mountain]

Some ppl say to try re-invite few times. But if that shards problem, what can we do just wait.

*if that personal server, u can build another server. Cz anothers shards still work.

[celest cradle]

Ok

[jolly pine]

you mean cubi ?

[zinc vale]

Redeem broken for ages

[covert swan]

we know

[zinc vale]

I thought it was just my server to start

[proven oxide]

Hello I have a problem whit the incense

@raven ether you can help me whit this problem?

[atomic tundra]

If it's not working you could ask for a refund by dming the mods with proof

[proven oxide]

Ok

[storm star]

so i am lucky in incense cause my incense is working well from a week :neutral_face:

It says that the market was temporarily disabled for my account how do I change that?

[pure locust]

You cant change it

[storm star]

my incense bugged and is not spawning

Then what do I do

[pure locust]

?tag mod-incense

[zinc patio]

Hello!
I'd need you to send a screenshot of the following to get your incense(s) refunded:

1. You buying the incense. Capture the p!buy incense(https://media.discordapp.net/attachments/775437717520515082/932544073775071244/unknown.png)
2. The bots bugging out/not responding to commands or not spawning Pokémon anymore.(https://media.discordapp.net/attachments/775437717520515082/932544074232258580/unknown.png)
3. After the Bot stops responding, type in p!stopincense and send me a Screenshot.(https://media.discordapp.net/attachments/775437717520515082/932544686701309992/unknown.png)
4. Show me the number of spawns remaining in each incense. Do send a screenshot of it.
5. Really Important DM only 1 Moderator/Admin Only.
   If "your friend" needs a refund, ask them to DM a Moderator/Admin themselves
   If I find your proof to be legitimate enough, you will be refunded within a few hours after the Bot is back up and running. Thanks for you patience.

[pure locust]

You can try making an alt but that will probaly NOT work

Also check pins before posting

[storm star]

Ah ok my bad

[pure locust]

@storm star

[royal lark]

I can't use poketwo on my server anymore.

I tried the new prefix and it doesn't work

[pure locust]

Kick and re-invite the bot

[royal lark]

do I lose my poketwo progress if I do so?

[long hemlock]

No

[pure locust]

No
Your poketwo progress is universal
If you have 100 pc in your server
You will have 100 pc in this server

[royal lark]

K

Thanks for the tip

[gray torrent]

Smh incense is still bugging in my server

[storm star]

any idea why the market is still disabled?

[gray torrent]

or why my incense keeps ceasing to work

[azure gazelle]

Incenses are not working at the moment, if you bought one and need a refund, DM a Moderator (dark blue name).
Due to an unknown reason, redeemspawn is disabled.
Also due to reasons, market and auction commands are disabled for some accounts.
Check #bot-outages for the latest news regarding these issues, there is nothing we can do but wait.

[light comet]

Why is the redeem bot down

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[gray torrent]

Second time it’s happened, do refunds stack or is it just for one incense? Also gave it all perms, is it commong rn?

[covert swan]

refunds stack, just dm a mod to get another one

id wait for an official announcement saying incense are fixed

[violet moth]

I bought incense and nothing spawned

[gray torrent]

Aight

[covert swan]

dm a mod for a refund, and wait for an official announcement saying incense are fixed

[autumn bear]

Idk what to do

[knotty holly]

Gen8 moveset not added yet

[autumn bear]

Ohhh

I was gonna cry when i saw that- but thx!

[violet moth]

Ok ty

[zinc patio]

Gave 1 rep to 🍄bwl626🍄#5858.

[violet moth]

Also does shadow me-too not have any moves?

[knotty holly]

All shadow poke dont have move and mostly all event
Cuz it mean for collection

[autumn bear]

@violet moth u famous or something-

[violet moth]

Uhh no someone gave me him

[rigid sentinel]

Noticed some of the servers I'm on, Poketwo seems to be down from time to time.

[autumn bear]

Lucky

[dark skiff]

Why can't I use my redeems

I have bought so many and can't use any

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[dark skiff]

How do I check how many redeems I have stacked

[stuck fiber]

p!redeem

[latent cave]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[empty mulch]

Why can't i use redeem?

When will i be able to use it

[storm star]

Seriously 😒

I bought a Incense but the bot is so laggy and I can’t catch anything :/

How i can get a refund :(? Or I can’t :(?

[slim pebble]

dm a mod with proof for refund
check pins for the steps

[storm star]

Ty

[zinc patio]

Gave 1 rep to Phantom Kris#0834.

[ornate current]

why i đont buy pokemon

[stark spruce]

Market currently disabled in some account

[glad belfry]

Sorry but the mods will need proof that u haven't released or sold ur pokemon

[storm star]

i cant buy in the market

[analog scroll]

"market is temporarily disabled for your account"
i think what the bot said is clear enough. its not a permanent disable, just wait till it gets fix.

[steep osprey]

See this slowking as slaking

Plz fix this bug from morning 3times it happend

[hoary epoch]

[wheat mountain]

?tag spawn image

[zinc patio]

If you find the image does not match pokemon name this is likely due to a lag spike causing an image to spawn while the bot did not receive the pokemon to send. Here are a few things you can do:

1. Make sure you're spelling the name correctly
2. Do p!h and try to figure out the pokemon based on the hint
3. Send the hint to #whos-that-pokémon to see if someone else knows the pokemon
   While these can help you catch the pokemon in the hint you can not catch the pokemon in the image if you notice the hint doesn't match

[wheat mountain]

It happen when bot lag. Bot kinda run but no respawn.

[dusky topaz]

Read the messages above u

[hollow mural]

okie boss

[mellow lily]

I'm not sure where to say this...but I have a server that the bot is in yet is online and not taking commands and has been set up as well. It works fine in other servers. Any help

[glad belfry]

try kicking and re adding the bot

[mellow lily]

That worked but any idea why it stopped by chance?

[glad belfry]

?tag shard-down

[zinc patio]

If your poketwo isn't online in your server but in this server or in your friends, it might be a shard reconnecting or the shard had an error so it shut down.

What's a shard?

Shard is something that makes the bot handle command and events easier.

Example

If a bot is in 2k+ servers, discord recommends bots to shard depending on the servers they are in. So if a bot is in 10k servers, they need around 6-13 shards.

Shards Map

Shard 2 handling 1,500 servers,
Shard 3 handling 1,500 servers, etc```


So if a shard 3 is down, 1500 servers will see the bot as down but the other shards sees the bot as up

**SOMETIMES PEOPLE NEED TO LEARN**

More information: https://discordjs.guide/sharding/
Bot unresponsive? Try sending `?tag bot-not-responding`

Made by dep#1432 (@nova acorn)
You can help the owner of this tag by thanking him! (`?gr 700531628618940498`)

[coral ocean]

?tag

[zinc patio]

?tag <name>

Allows you to save text into tags for easy access.

If no subcommand is called, searches for the requested tag.

?tag alias <name> <original>

Creates an alias for a pre-existing tag.

?tag all

Lists all tags.

?tag claim <name>

Claims a tag whose owner is no longer in the server.

?tag create <name> <content>

Creates a new tag owned by you.

?tag delete <name>

Removes a tag that you own.

?tag edit <name> <content>

Modifies an existing tag that you own.

?tag info <name>

Retrieves info about a tag.

?tag list [member]

Lists all the tags that belong to you or someone else.

?tag raw <name>

Gets the raw content of the tag, with markdown escaped.

?tag search <text>

Searches for a tag.

?tag transfer <member> <name>

Transfers a tag that you own to another user.

Use "?help command" for more info on a command.

Redeems are used to obtain most pokemon species, including legendaries/mythicals/UBs. (Excluding guaranteed shinies, megas, and some event pokemon.) Redeems can only be obtained through official giveaways, voting rewards, or buying with shards. To purchase shards and redeems, do p!shop 7. Do p!redeem for more information.

We recommend redeemspawning in a private server to not get sniped.

[glad belfry]

@coral ocean #support-bot-commands

[potent cairn]

hope they can fix redeems soon

[glad belfry]

check pins

[potent cairn]

im just saying -_-

[main pike]

Why????

Oh ok I seen pin message

[potent cairn]

lol

[eternal hatch]

Some pokemon don't have moves and movesets for me like dreepy snom and carkoal, can you explain why?

[limpid epoch]

?tag gen8ms

[zinc patio]

In regards to gen 8 and certain event pokemon getting moves
They’re already being planned to be added in the future. Only thing is that when moves are added they have to be double checked not to be bugged. So they should arrived when the battle fix is added to poketwo. (The fix for the most part being for status moves, pokemon having 5 moves instead of just 4, and adding moves in general).
For the moment we ask you please be patient since OI¡ver can get busy

Credit to zerx for making this

[limpid epoch]

its not bug its just that gen8 poke and have moves including meltan and melmetal which are gen 7

[eternal hatch]

Oh ok, thanks for letting me know

[queen moth]

PokéTwo isn't responding to commands in my private server

[slim pebble]

you can try re inviting the bot

[zinc patio]

Bot being unresponsive/not responding in your server?

There are some stuff that might be happening to the bot:

• The bot could be restarting/rebooting
• The shard used in your server might be in a error state.
• The bot might be rate limited by discord.
• Latency is high (Try typing @Pokétwo#8236 ping and see the ping, if its higher than 300 its mostly having a latency problem)
• The Bot might have errors in the script
• The bot might have errors on deploying.

Bot down in your server but the bot in your friends' the bot is up? Try sending ?tag shard-down

Made by dep#1432 (@nova acorn)
You can help the owner of this tag by thanking him! (?gr 700531628618940498)

[twin aurora]

Redeemspawn. Not working

?tag outage

[zinc patio]

STOP USING COMMANDS WHEN OUTAGE OK LOL

[twin aurora]

?tag bug

[zinc patio]

If a bug happens just head straight over to #bug-reports or #questions-help check which one is the bug supposed to be asked in and if they do not provide a answer pls wait until staff or helpers come and provide the info

[knotty holly]

#support-bot-commands and redeem disable

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[twin aurora]

?help

[zinc patio]

Command Categories (Page 1/2)

Use ?help <command> for more info on a command.
Use ?help <category> for more info on a category.

Bot

For basic bot operation.
info ping

Collectors

For collectors.
collect collectors

Logging

For logging.
fullsync

Moderation

For moderation.
report

Reminders

Reminders to remind you of things.
remind

Reputation

For rep.
giverep rep toprep

[knotty holly]

#support-bot-commands

[twin aurora]

How to check all outage @knotty holly

[knotty holly]

#bot-outages

[twin aurora]

I mean like using ?tag

[knotty holly]

Why need tag when u can check all outage in outage channel

[twin aurora]

cus it easier

[vague swallow]

is this duping?

[glad belfry]

i dont think so coz levels different

[vague swallow]

hmm ok thx

[bitter adder]

Isnt the market buying problem fixed yet?

[dusky topaz]

No and ask in #questions-help

[bitter adder]

Ok.

[thin flare]

hii

me and my friend were in a battle

but the bot didn't send nothing to him in dm to use the moves

idk what happened

[empty mulch]

When will redeem command work?

[zinc patio]

Tag not found.

[zinc patio]

no eta | soon™️

[lilac palm]

Yo i can't use my redeem it says
This command is currently disabled. Please check back later. so pls check this problem pls

[limpid epoch]

?tag r-d

[zinc patio]

Redeems are currently disabled.
We dont know why and when it will be fixed

[storm star]

Ur dm should be on

[thin flare]

his dm are

but today isn't working

[zinc patio]

For people who have the DMs problem with battling, here is how to fix it. This may not work for everyone, and it may not be the only way, but I'll show you a way that worked for me and other people.
STEP 1: If the DMs aren't showing in battle your current battle, cancel and restart.
STEP 2: Use the p!battle a command in the DMs with Poketwo. Other text or commands might work, but I use p!battle a. In your DMs it will say 'You aren't in battle!' and that is what is supposed to happen. Then try adding ur pokemon in the channel where you are battling
STEP 3: Your DMs should pop up, and select the emoji for the move you want to do. Only that one move will work, and that is fine. Cancel that battle.
STEP 4: Restart a new battle and it should work normally. If it still doesn't work idk what else is there to do

[orchid pumice]

When will redeem work

[limpid epoch]

no Idea

[storm star]

Bruh it keeps saying im in a trade even tho im not and i cant buy stuff

wait some min

[shrewd juniper]

after event lol

[steep osprey]

What is this going on it on every giveaway channel

It's showing like this

[pure locust]

Its normal..
The call and notifications will vibrate we cant do anything about it
Its your phone or discord the cause of the bug not poketwo

[glad belfry]

try p!t x in #support-bot-commands

[static yew]

any idea when reedeems will be back

[stuck fiber]

no idea

[static yew]

k

[mild olive]

good morning

i think i've encountered a bug regarding move seeing and learning

you see

i opened some of my boxes and got the scorbunny you see here

[pure locust]

Scorbunny has no moves
Any gen 8 / melmetal or meltan / events has no moves

[mild olive]

oh

[zinc patio]

In regards to gen 8 and certain event pokemon getting moves
They’re already being planned to be added in the future. Only thing is that when moves are added they have to be double checked not to be bugged. So they should arrived when the battle fix is added to poketwo. (The fix for the most part being for status moves, pokemon having 5 moves instead of just 4, and adding moves in general).
For the moment we ask you please be patient since OI¡ver can get busy

Credit to zerx for making this

[mild olive]

i was gonna continue but ok

thanks

[glad belfry]

some event do have tho

[hardy leaf]

Our server’s poketwo isn’t responding,……is that supposed to be happening?

[dusky topaz]

Try to kick and reinvite the bot

[versed dew]

p!a s --mi

Wrong chat sorry

[zinc patio]

The following command is temporarily disabled due to unknown reasons:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The bot may be unresponsive/may send the following error message in some servers:
• 'NoneType' object has no attribute 'hget'

The developer is aware of it, and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[arctic shuttle]

XDDDDDD

[dusky topaz]

This isnt a question channel and dont post yt links xd

[lime lotus]

?tag h

[zinc patio]

The following command is temporarily disabled due to unknown reasons:
• p!redeemspawn

The following commands are temporarily disabled for some accounts:
• p!market add
• p!market buy
• p!auction start
• p!auction bid

The bot may be unresponsive/may send the following error message in some servers:
• 'NoneType' object has no attribute 'hget'

The developer is aware of it, and repair is in progress. Please be patient.
Follow #bot-outages for the latest updates on the issues.

[dusky topaz]

Use it in #general-bot-commands next time

[lime lotus]

Ok

Sorry

[keen patrol]

when i will able to buy pokemon from market

[visual hill]

is this a bug or is it normal

[fierce dirge]

wtf

[covert swan]

normal

if you use it against underleveled/unevolved pokemon

[latent cave]

?tag r-d

[zinc patio]

Tag not found.

[covert swan]

#general-bot-commands

[latent cave]

Hm

lets just retry ig lol