#🎟-submit-a-ticket

1 messages · Page 9 of 1

queen yew
glossy tiger
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It makes it really awkward for support

snow ice
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Support needs step up their game

glossy tiger
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For what

snow ice
#

Can I contact Warner brothers on discord

glossy tiger
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No

queen yew
#

The warner brothers are kinda dead

snow ice
#

What😭

queen yew
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You can contact support through the link i gave you

snow ice
queen yew
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They've been dead for almost a century

glossy tiger
snow ice
#

🙏😭

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They are actually dead?

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But then who’s on their accounts

glossy tiger
#

Bro💀

queen yew
snow ice
queen yew
#

Guess your friend can make his own account then

#

Again you can't use an ios account on android anyway

snow ice
queen yew
#

Not really, it's against terms of service so yeah

snow ice
queen yew
#

You accept things without reading?

snow ice
winter kayak
#

Caught off guard ahh response

ashen jungle
#

Hello

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Iam new at a game

winter kayak
dense zodiac
dense tundra
dense zodiac
sullen flicker
#

The game doesn't open

queen yew
#

That's expected

royal wind
#

is there any way for shifting Android account to ios?

queen yew
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Nope

royal wind
#

my account is almost max 😫😫

chrome salmon
#

i (and other people too) had krypt hearts remaining when the maintenance started
i knew that the maintenance was coming but didn't know the krypt would be gone after the update
i had 17k hearts
will i get get them back??

short orbit
cedar sentinel
#

I got a problem trying to log in to my account

chrome salmon
weak arch
#

Can I have a ticket?

queen yew
sterile rune
#

What is hapend today ? Terminator become un killable . You cant change on him - 100% stans you , you cant break his block with +45% + +45% block breakers , he recieve onli 5000 perhit . I can beat Terminator defender and Spawn in 15 sec . But this skeleton terminator , FFS

sterile rune
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3 block breakers (total 132%) to break Terminators blok , but not even from 1-2 more like from 3 or 4 hits . 20 tries to beat 47 battle and still did coz of lucky last hit Death Mark and didnt let him transform to endoskeleton mode .

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Next battle same +132% blok breaker and Nub mk11 still standing in block after my 2 full combos ... WTF you did after teh break ?

glossy tiger
sterile rune
meager raft
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Hello! I decided to download Mortal Kombat Mobile after a long time (5 years) and log in to my existing account, but for some reason this save does not load. After trying to load the save, a window appears that requires restarting the game. Can you help fix this issue? I have already tried to write to support, but each time the ticket was closed.

sterile rune
queen yew
#

That's just not how block breaker works

proper burrow
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Yo idk how to see which WB account my game is linked to cuz i wanna sign in on a new device and i forgot which account is my current one, how can i check?

echo bough
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I'm still getting debuffs even with 100% debuffs resistance

elfin comet
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@tight folio, hey I hope it’s okay if I ping you, rhis is urgent

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Please help me

queen yew
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What's the issue?

elfin comet
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I used to play on my mortal Kombat on my iPhone 11(which I’m still using) a long time ago, i took a pause and deleted the game and now when I re installed it and tried to login to my account, my stuff aren’t on it and it has like beginner stuff, I have photos of my account on rhis server, which even has the name “HLY” from when I joined this server( I kept the name, didn’t change it)

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I took a one year pause

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Btw

queen yew
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Was it linked to a wb id?

elfin comet
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Yes, if you mean a Wb account then yes, if you mean something else, then you need to be more specific I think

queen yew
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The WBplay id that lets you login when you tap on your banner

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Without that, there's no way to recover an account

elfin comet
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Yes I have that

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And when j press login and put my info which I have in a memo btw, it doesn’t log me in to the account

queen yew
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Does it say "Account "HLY" found" ?

elfin comet
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It says “jnq9x”

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That’s my formally old name on a long time ago on another account

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Idk how it got there

queen yew
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You sure you didn't load a different account by accident?

elfin comet
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I can do more research

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But I’m pretty sure it’s that info

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For my account

queen yew
elfin comet
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Give me a moment, I’ll check if I can find any other mail and password

elfin comet
# queen yew It should be saying this

@queen yew we need to celebrate, I just found my accounts password and email, it was connected to my main account wirh my cards and everything 🙏

queen yew
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Gg

rancid kraken
queen yew
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With?

rancid kraken
#

I can't purchase anything on the game

queen yew
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What does it say

rancid kraken
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Like

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I'll try to buy it

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It'll say purchase failed and server took too long or something

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And will charge me

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But I don't get any rewards

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I have a video

queen yew
rancid kraken
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I did and they helped me with it the first time and I just requested an Apple refund the second time

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I wanna buy the growth packs for shaolin but I straight up can't even give these devs money properly 😭

red current
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The money doesn't want to go

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It wants to stay with you

sand flower
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i cant open my acc even if my pass is correct

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bruh

celest arrow
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I did a offer in tapjoy and I can call and show my screen or show screenshots but the game refused to reward me and when I went to tapjoy support they refused to help me and said it violated their policy in some way or I didn’t complete the offer even when I have evidence. The mk11 pack is currently on discount for 300 souls so I wanna open it but the game refuses to give me my 14k souls so I got screwed out of my 14k and I can’t open these packs I was waiting for, Ty mk mobile

queen yew
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Sounds like it's between you and tapjoy, idk why we blaming mkm now

glossy tiger
celest arrow
celest arrow
hidden geode
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Hi, Is there any way to play on my account created on Android on my iOS phone? I've had the maximum level account for many years, and I have no intention of going back to Android.

glossy tiger
celest arrow
vague rivet
#

.

agile dust
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I was on krypt and played one match. I was fighting a team with kabal and the kabal x-rayed me when I blocked and then it made the screen locked so when I combo endered the screen wouldn't move so sometimes the character would be out of frame

weary nest
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I bought a dragon Krystal pack for 4.99USD for 125 Dragon Krystal’s I didn’t receive it

cloud marlin
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Johnny KK so broken: got 3 times bugged in 15 minutes with his passive (that blocks swap). Two times bugged with cameo (luckily, on challenge), when that was used and after that bot immediately tried swap hero and this stopped battle. And now on FW Survivor - bot just tried swap hero without cameo - same situation.

modest cipher
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Normal challenge just freezes on challenge 6 sometimes causing you to have to quit

sharp eagle
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Whenever I try to login with my WBplay account..it says restart required..out of sync from server

wraith pecan
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@queen yew pls help kombat pass general and kyrpt chanel don't appear for me

queen yew
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Channels and roles tab, make sure they're selected

boreal star
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pls help I cant log in it just keeps loading

fickle epoch
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I’ve been trying to submit a request to reset my WBplay password but the link either never sends an email when that email I’m using has previously been used in an account or it wouldn’t let me type in an email at all

mystic tinsel
vital epoch
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My profile just keeps loading infinitely. My account won’t load with WB id

mystic tinsel
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try the same changing the language of your phone this bug came in 5.0 but they havent fixed it yet

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once your profile loads then revert back your phones language

vital epoch
mystic tinsel
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you have to test one by one its not confirmed that this an this language will works for you

fast iris
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Why doesn't support respond via email?

terse crown
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Help pls, im trying to log in in another phone and it just keep loading

thick matrix
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I cant really show footage but its the most simple thing. When I equip "Hypocritical Gift" on my Klassic Rain my game crashes, im not sure if its an issue because I only have the 1 piece equiped or if there's an underlying reason. I play on Android if its an android only issue.

modest cipher
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Game stuck on opening screen and just continues to Spin

still sierra
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anyone know how to fix the infinite loading after trying to log in with WBplay. I was 1 hour just switching languages on my iphone but still nothing

fast iris
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Hello, please help me, I was given only 48 talent points instead of 100 for completing Shao Kahn's Tower, this is clearly some kind of bug, I have been looking for help for a long time, I have contacted technical support in the game many times, but no one helps me.shows tower has been completed and started over, but there are not enough talent points, my account is quite old but was abandoned for a long time, at the time of my first stay in the game I completed the tower somewhere up to lvl 40, when I returned again they started giving talent points only for every 10th battle, And so for the total completion of lvl 100 I have only 48 talents

modest cipher
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Krypt mode intermittently locks up when winning. Upon exiting because no other option is available, the game kills off everyone in Krypt except Cameo. It is a shame when customer service cannot replace or give something. It causes the user to spend unnecessary assets to restore characters Krypt mode intermittently locks up when winning. Upon exiting because no other option is available, the game kills off everyone in Krypt except Cameo. It is a shame when customer service cannot replace or give something. It causes the user to spend unnecessary assets to restore characters

cinder oasis
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I spent $5 for the dragon krystal starter bundle. I never received any of rewards because the game popped up an error sign when I made the purchase. I’ve been charged for the amount it cost. I would like my items please

queen yew
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Contact support with the receipt

grizzled oar
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Hello Guys

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I won a whole battle I mean which is the towers until 47th. I did it.!

modest cipher
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Frozen in Krypt Again

narrow smelt
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Kollektors Gold Basket bug: Every Gold is maxed (FX/FXV) except Sindel (FX but not FXV), Onslaught SZ (F2) and the new Klassik girl but she isn't in the basket. So i thought okay, 50-50%, if it's SZ, then after F3 i can max him with upgrade cards. What i got for the 300DK? A Quan Chi who is already FXV -> Resell 3 DK 😭☠️ Painful bug. Reported it in the game instantly but i guess it'll do me no good... anyone had similar case which was reported?

chrome salmon
vernal socket
cyan pagoda
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Dear Support, I am having trouble accessing my account as I cannot remember which email address I used to register. Could you please assist me in recovering it? Thank you in advance for your help.

#

@tight folio @stuck herald @small plume @queen yew @glacial snow

queen yew
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Mods are not members of support

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Use this link to open a ticket

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Tho there isn't really a way to help if you forgot the email

cyan pagoda
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How many days does it usually take to get a response?

glossy tiger
short orbit
#

@queen yew I got banned on MKM

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Anything u think I can do to get my account back?

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I literally did nothing

queen yew
short orbit
gloomy cradle
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I got banned, and they said they can't unban me because I violated the terms, even though someone got into my account and I don't know what they did.

#

@queen yew

glossy tiger
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If someone hacked on your account, its still on you

gloomy cradle
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I literally got hacked bro

gloomy cradle
glossy tiger
# gloomy cradle How?

Wym how? Its your account, dont leak it. Whos hacking a mkm account bro? Its not even linked to WB, despite what it says

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Theres only 2 ways

is someone randomly guessing and somehow got it while in mkm (highly unlikely) then did things on your account that are bannable

OR

You paid someone to do so, they boosted your account and now your banned and you regret it, but its to late

red current
#

Third rule of mk mobile

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You do not talk about fight club

patent spear
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How do I get through the Krypt when it keeps locking up. I have to use revives and health potions over and over again. Can you please fix the glitch?!?

charred thicket
glossy tiger
modest cipher
#

Krypt continues to lock up

charred thicket
vivid onyx
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I just opened 2 dragon crystal packs and got nothing

neat hamlet
#

Realm clash rewards dont come

tribal escarp
#

In faction war rewards not received

loud marlin
#

Anyone having camera angle bug before?

lavish mica
#

i have an issue with the game

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i changed my phone and when i try to sign in with my main account it takes forever

narrow smelt
narrow smelt
modest cipher
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Each time I try to update my Relics I get a restart message and after logging back in it wipes out all the settings.. Why is that

queen yew
#

You mean your talents?

modest cipher
#

Yes 🙌🏾 my talents keep going to “Restart”

queen yew
modest cipher
stable night
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When u have geras or Lizard Jade if your opponent is DK Noob and have any equipment who freezes the opponent at entry and u repell it noobs get freeze infinetly and u need to end the battle this happen to me in krypt i expend 6 revives

agile oyster
#

"Restore purchases" isn't bringing up the login screen.

I just get a flashing loading MK logo at the bottom of the screen. It's been like this for hours.

queen yew
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Why'd you click restore purchases

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It doesn't do anything

agile oyster
queen yew
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No ?

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There's the login button when you tap on your banner

agile oyster
ionic comet
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Did you get a response? Cos I’m experiencing the same issue here

ionic comet
#

Please I can’t login my wb account
I just keeps loading
What can I do please

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Need someone to help me out please

queen yew
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Repeat until it lets you in

ionic comet
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Any specific language please? Cos I’ve been doing that

glossy tiger
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Sometimes itll take a good number of tries

ionic comet
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Damn

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I emailed them, I don’t know if they can help me

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I said I should try one last time …
And I’m in

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Gracias

queen yew
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Nothing support can do on their end

red current
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Instead

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You're on life support

dapper talon
#

I wonder if your WBPlay account has any overlap with your WB Games account, and that could be messing something up?

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iirc, the WB Play login used to be WBID at launch.

queen yew
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It's still the same id method

dapper talon
#

Hmm. Well, I know I have 2FA on my WB Games login, but I don’t get asked about it when trying to log into MKMobile.

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Ok, so WBPlay and WB Games are different accounts. Got it.

queen yew
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Yes

viscid orchid
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i cant login too. Damn it! i try 1000000 times. Fck it! Reinstalled MK, tried via WiFi, tried via mobile date, tried languages everyone. Cleared cash from MK, from Google Play, Google Games. Everything i tried nothing works. Who`s has been with that situation? Help me please..

subtle seal
limber adder
#

I forget my acc but i have email

trim comet
white terrace
#

I recently downloaded the game after a long time and when I logged into my wbplay account, I saw that my account was reset, can you help?

proven umbra
white terrace
#

Yes, I switched from android to ios

queen yew
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Yeah can't transfer progress between the two

viscid orchid
viscid orchid
woeful gazelle
night hatch
#

Am I screwed if my account is suspended I’ve heard people
Not getting account back I didn’t do anything

hard raft
#

But if anything happened including someone else logging into your account, your screwed

humble helm
#

I keep trying to login to my account after re downloading the app but, it keeps telling me to restart it and nothing works.

sturdy elk
#

Help! Can someone help me? I want to recover my Mortal Kombat account, but when I tried to log in, the game ended up saving a new account over my old one. What should I do?

elfin marlin
#

did u change devices say andriod to iphone or vice versa

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@sturdy elk

hushed plank
queen yew
hushed plank
queen yew
#

I already asked if it's possible they said it'd take a complete rework of their infrastructure

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If it happens it won't be any time soon it'd be years down the line

hushed plank
#

ughhh

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man i been playing this game for years

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i didn’t know can be save progress

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but only same device

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thanks tho

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i guess i’m gonna start over on android

queen yew
#

Or you can continue playing on your apple device, there aren't many options really

hushed plank
hushed plank
lucid monolith
#

Por que não tem uma versão brasileira

wheat tree
#

game is not working

queen yew
quick ferry
novel geode
#

Match Results Error

  • Restart Required

Sent me here

winter kayak
#

@.gumelar797 @.doezy68 @.not.gabe777 @.xxragefuelxx

Which onee

hoary cosmos
#

?

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@winter kayak

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Tf

winter kayak
#

Those are 4 "restart required" 💀

hoary cosmos
#

Oh

winter kayak
#

Also buddy how tf did u get here the next second I texted like this is the one of the most dead channel out of all

hoary cosmos
#

Bro💀

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Fr?

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It lights up whenever someone types

calm coral
winter kayak
hard raft
winter kayak
#

Ohh its 🌧 🏹 🐑 !!!!!!!

hard raft
#

It do be

final depot
#

Developers, when will you fix your servers?!

winter kayak
#

Bout time

carmine umbra
#

Excuse me

#

Here somebody may i help with a issue iwth de talent tree? Good Morning

winter kayak
#

Good morning

queen yew
#

We're already on it

winter kayak
#

Ok

vocal thistle
#

How do I recover my account? I did not switch from android to ios, it just says I dont have an account with my current gmail

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I have proof that my account was associated with my old account

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But now when I log in to my email, it connected to my new account

hard raft
#

If you use a different password with same email it still makes a new account

vocal thistle
#

It works before but now i doesn't

hard raft
#

The only person who can do that is support and they are extremely adverse to doing so

#

They literally dont even verify the email you use is real in this game, you can type absolutely anything

vocal thistle
hard raft
vocal thistle
#

I sent u proof in dm

hard raft
#

Hey mods

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@stuck herald @queen yew does this game us WBPlay for accounts?

stuck herald
#

that's how I reset my old password

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I went directly to the website

vocal thistle
#

Whhaahhaha

hard raft
vocal thistle
vocal thistle
hard raft
vocal thistle
#

😂😂😂

hard raft
#

I wouldnt be laughing man you cant access your account

vocal thistle
#

Ion care lol Ion play this game as much as u do because i have a life outside 😂😂😂😂🫵🫵🫵

vocal thistle
hard raft
vocal thistle
#

😂😂😂

loud topaz
#

Help

#

How do i submit a ticket

queen yew
silk depot
#

What is submit a ticket?

void frost
rustic mauve
#

I asked them if they could unlink my mk11 account from my mk mobile account...they never responded

stark frost
#

Can anyone help guide me how i can get my mk mobile acc back . I keep trying to log in and ive changed the password multiple times but my email is rejected each time

queen yew
stark frost
stark frost
nova fog
zenith river
#

What to do if it says: RESTART REQUIRED It appears that your Mortal Kombat app is not synchronized with the server. Restart Mortal Kombat to synchronize the game.

frozen nimbus
#

Hello, I need help, I tried to recover my account on a new cell phone and entered my email and password but when I entered them the new account that had been created when I installed the game was associated with that email and now I can't recover my account

daring rapids
#

Hi, My game is crashing every time I want to play some tower battles.
This crash occurs when I click the Fight button (This happened to me in the BF tower and FBD tower)

queen yew
spark radish
#

alguien me ayuda por que cuando quiero iniciar ami cuenta solo aparece cargando y nunca entra🫤🫤 .

solid vigil
serene horizon
#

same problem as above still am
unable to login

solid vigil
#

I managed to login to the game but now when I try to into a quick match or survivor battle in realm klash my game just crashes it doesn’t make sense because my phone is brand new aswell so it’s defo a problem with the game

serene horizon
#

@solid vigil how you recovered??

solid vigil
#

I deleted mortal kombat then redownloaded it

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But make sure your account is linked to WB

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So u don’t lose your account

serene horizon
#

i done the same ,i have linked to WB.
when i try to login am getting restart required your profile not sync

solid vigil
#

Idk them but now I’m not able to go into realm klash mk mobile just gets crashed and I lose my chances to play with my best teams which ain’t fair and on top of that I think it will take long for them to fix the bugs

sterile rose
#

I lost my account=((

serene horizon
#

Even I lost my account
WB support team saying that"i dont have ability to restore MK Mobile progress.However i will be happy to provide your new MK mobile game save the Souls equivalent of any purchases you made on your lost profile"

queen yew
#

Yeah

scarlet crane
#

For anyone who has the. Your game is out of sync message in the game when you log in. It’s because you do not have mortal Kombat mobile updated. Once you go to the AppStore and update it. It should go away

serene horizon
#

@scarlet crane nope i have done that ,i am using andriod so i updated /reinstalled from playstore

timber bluff
#

FIX ROCKING BOWLING STONES!!!!!!!😡

queen yew
timber bluff
#

Thanks!

civic surge
#

So we all having the sync problem or what?

hard raft
serene horizon
#

Am still having problems
Unable to login

dreamy ether
#

After the update, if I exit viewing my kollection, the double-row view resets. Now I have to reset my double view every time I go into my kollection. This is annoying...

jaunty drift
#

hey guys, can anyone help me out. I am trying to log in to my warners bros account so i can load my old MK account on mobile. It is able to find my account but when I hit the accept button it just gets stuck in an infinite load glitch and never loads. are there any know fixes for this?

serene horizon
#

@jaunty drift no fix
am also facing this problem

steel heron
flint lichen
#

BUG REPORT:
Before update 6.3 my game was running on full screen, but after i updated i have black bars to the left and right. Please revert it back so the game covers the whole phone screen. And it's because of the newest game update, my phone is the same, i didn't update the OS nor changed the settings.

vale hare
#

After update 6.3, my phone gets so hot that I can't hold it any more
Anyone else ?

slender ice
#

Why is battle 131 in the new tower so damn hard

timid siren
serene horizon
#

Hello, I lost my mortal kombat account how can I get it back

hard raft
#

If you cant remember your login no one can help

serene horizon
#

i know my details but it s not allowing me to login
when entered my wb credentials its found my id but when i click accept its say "account is not sync with the server restart the game "
Its loop

modern harness
serene horizon
#

@modern harness
We cant do nothing. We have to forgot our old accounts and uninstalling the game

modern harness
carmine ferry
#

can anyone help me to get my mk mobile account back? i was using a andriod phone and i got a iphone and when i tried to log back in on the iphone it goes to my old account i want to sign in on my google mk account on the iphone

hard raft
carmine ferry
#

Bru

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They means I lost my maxed out account

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Now I have to start all over again

hard raft
#

They are changing the login system next full update

#

It might be then

carmine ferry
#

So that means I will have my account back?

#

Next update?

hard raft
#

I cant say that for sure just guessing

carmine ferry
#

in that case im gonna grind another account just in case

#

so im hoping man

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i dont think they are fixing the login thing just for bugs

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i think there gonna do it for cross play

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its a high chance

#

the whole login thing is ass

#

its linking accounts i dont want linked bru

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like wth man

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i try to login to different gmails but they keep saying login successful but its the same account i was on

void frost
serene horizon
#

@void frost
With Same credentials i have account in iphone and andriod
first i started playing in andriod at the year 2016 & a year back i purchased iphone and i try to sync my old id in iphone but instead its created a new id then i stopped playing in iphone.Later i tried in andriod then i got my old account were i used to play. Then i continued playing in andriod. After this latest update am unable to login in andriod

dawn creek
#

For a truly engaging experience, Mortal Kombat Mobile should offer a real-time PvP mode. The thrill of competing against other people is what many of us are really looking for

I urge the Mortal Kombat Mobile community and developers to implement a true real-time Player-vs-Player (PvP) mode, allowing us to compete directly against other human players

chrome salmon
#

also pvp is difficult so no way in hell they gonna listen

dawn creek
#

I win AI all the time

#

I feel bored

#

I need real people

hard raft
#

Also theres a billion balance issues

#

PvP would suck badly

dawn creek
#

🥺🥺🥺. .. ooh man I always win my all character are max up it's simple now

vocal kelp
#

@shadow nebula I lost my account how do it recover it

#

/help

hard raft
#

Thats not...

modern harness
modest cipher
#

Still waiting for my $24.95 premium package to work after being told payment accepted

queen yew
nocturne vigil
#

Can someone please help me I have an issue were it tells me to restart the game I did 20 times been stuck on loading screen for weeks

glossy tiger
#

I'm unable to reset my password due to wbid.exception unknowns error

kind seal
#

How can i save skill tree? It doesnt save and gets reset everytime after i restart the game by "you are out of sync" message

queen yew
woven trail
#

I can’t login to a past account, I log in and it asks me to restart the app, then never signs me in to the account, please help.

uneven arch
#

Is SFJC bugged? I equip him with Favorite Toy and Shintai of the north (all FX) and I did tag-in tag-out. But He ain't gain power. Instead he's losing power.

hard raft
plush kraken
#

Trying to log into the game and keep getting the “Need to restart” “out of sync” error. I hit restart and then it freezes on the background image.

queen yew
plush kraken
# queen yew Update the game

App is up to date. I just double checked the App Store. It said “Open” not “Update” indicating no update available.

queen yew
#

If you didn't update it then there's still the update

#

Clear the app store cache

#

Or try to actually click on the app page first

vocal kelp
#

Hi guys what time does customer support stop for Warner bros

strange garnet
#

I just installed MK mobile and crossed level 12. I wanted to sign-up, so that I don't lose my game data. But there is no option for a new sign-up. How to do it please? #🎟-submit-a-ticket

modest tangle
#

Same with me bro@strange garnet

#

Whats going on ?

#

@queen yew

queen yew
#

The option to sign up is gone

modest tangle
#

Okay bro
Thanks

vocal kelp
#

Bro support takes forever to respond it’s been 1 day and they also took 3 days to respond to the other message

inner solar
#

Already submitted a ticket but wanted to see if I can get a quicker answer on here. I have the id of an old account and my email is currently linked with a newer one. Is there any way for me to get the old account back or is it gone?

zinc maple
#

Hola

naive flax
lyric meteor
#

Hello
Any update for my ticket
[WB Games CS] Help Request Received #13035524

hard raft
meager junco
#

i have a question, can i change acc from old phone to anew one connected only with google play

queen yew
tepid acorn
#

Krypt keeps crashing when it goes to load the battles. Not able to load battles. There is a bug it says. Now not able to open it at all..The game closes and says there is a bug and to clear the game cache. It doesn't load and crash again when even after clearing cache.

vernal ermine
#

I join krypt and whenever I try to go into a battle it shows loading then stops briefly and then kicks me from the app

proper pollen
hard raft
#

Infact a majority arent

proper pollen
vernal ermine
glossy tiger
#

Krypt kicks me when I go into a battle then my game crashes

glossy tiger
#

Bro I wanted at least one copy of hone lander and it leaves in 2 days

frank gorge
#

#🪦-the-krypt #
I was grinding krypt until mk mobile stars constantly crashing whenever I try to get into battle since yesterday what should I do
I think it's not fair I wanted Homelander so much now you guys don't want to have me Homelander or what ever fix it and give us some compensation of two daye like 4k-5k kyrpt points. #🎟-submit-a-ticket 😡

unreal elm
high ridge
slender ice
#

Hey my account got banned I want to know why and if you can change it back to my main account please the account name Alex level 60

hard raft
slender ice
queen yew
#

Yeah that tends to get people banned since it's against terms of service

slender ice
#

I hate it so much

hard raft
#

Well dont share it eh?

slender ice
#

I was just showing it off I got banned for that

lyric meteor
#

I send a ticket since 29 july and no reply till now!

slender ice
#

Hey I sent a tick a while ago can someone

proven sphinx
#

Why can't I log in to my account?

slender ice
#

Someone is hacking in faction wars the name is BostWillCome there is just no way they have 150m points the season just started

queen yew
#

Dude has been hacking for years we know

#

He just makes new accounts whenever he gets banned

slender ice
#

Really and they have not done anything about it since

slender ice
queen yew
slender ice
#

Just like how many Times I lost count

hard raft
#

1000+

next swan
#

@queen yew

dusky timber
#

Hi there

#

Is klassic kabal acsendable?

hard raft
wheat tree
#

devs does not even care about bugged

hard raft
wheat tree
#

cabal's sp3 bugged is still ongoing

hard raft
#

Stop spamming the skip button

#

I mean, its incredibly easy to avoid

wheat tree
#

also when you freeze from dot reflect equipment by the opponent

wheat tree
hard raft
queen yew
hard raft
#

Hm

#

I mean yea that does suck

#

But I prefer that to WW just not stopping tag attacks lol

wheat tree
# hard raft Wym

when you are using a weather warfare item then ur enemy has dot reflect you get freeze and it will stuck for ever

hard raft
#

Ok see your saying DoT reflect but thats not really it

#

Its just any reflect

wheat tree
hard raft
#

I always use it with haze to be immune to debuffs anyway

normal blaze
#

I have forgotten my account. How can I sync it to another device?

hard raft
#

If you dont know your login no one can help

normal blaze
#

Is there a way to sync between Google Play Games and MKM?

#

Haha, I just logged in successfully. Thank you everyone for your help!

hard raft
#

They are changing the login system next update tho

wheat tree
#

Doing realm klash when cabal bugged happened Devs fix this stupid bugged not spamming skip is actually not the solution for this crap I'm starting to lose interest in this game anymore so many bugged!

chrome sigil
#

It’s a bug but you can prevent it on your own by just not spamming skip?

wheat tree
chrome sigil
#

Exactly so just tap the skip once and it won’t happen

hard raft
faint kernel
#

Hello, i need help to save my game... i cant create a wbplay account. Anyone pls can help me?

queen yew
faint kernel
jaunty harness
sterile rune
#

2 days in the row stuck on "PENDING" with last adversment watch .

crystal panther
#

Till next update when you can save it

sharp forge
#

Something annoying is in a repetitive cycle on my device - which may be occuring on other devices.
In combat across the game , certain combo strike attempts freeze the software combat yet the characters seem as they are awaiting command. In the krypt , it's stop progress and resetting the game automatically kills the team.
It's happened multiple times , just doesn't happen back to back.

winter kayak
#

👀

sand pagoda
#

Sometimes when realms loads resets every 7 days my characters are at half health even though I haven’t used them this second half.

queen yew
jaunty harness
#

<@&667853885146267649>

shadow plume
#

stfu

lucid cedar
#

When looking at Smokes equipment specter infernal chains (scorpion gear) comes up

hard raft
crystal coral
#

I don’t know if this is the right area to ask but I’m having some problems logging into the game

#

I’m on a new account and I want to link it with my wb account but every time I try to log in it says It the wrong password even thought it’s the same I use for my WB account

queen yew
#

And you can't create a new wbplay account you can only log in if you had the game already linked

#

Because they're removing wbplay login next update

split bison
queen yew
#

Waste of time when WBID will be removed in a couple of weeks anyway

sand pagoda
#

Game froze with kabal and dark mantle. Had to quit battle 11 or 12 out of 15 because of that

lucid cedar
naive topaz
#

I did not link any thing to my mk mobile account and lost it is there any way to get it back?

hard raft
naive topaz
#

Noooo

#

I quit

#

I should’ve never deleted it for space😭

fathom wadi
#

I got banned for no reason and i think i had gotten hacked a week before what am i supposed to do

shadow plume
#

kamikaze got him sadge

late crescent
#

I have encountered with problem of wbid.exception in the process of reseting my password. What should I do to fix that problem?

wispy ore
#

I have been having troubles signing into my account from 2019 every time I try to sign in with wbid It says it’s found my account then gives the message - “restart required your mortal kombat app is out of sync with the server” I’ve tried multiple times but keep getting this issue

#

<@&667853885146267649>

rare crescent
#

Hi how can I link my mail to my game account am trying but it not working

#

Y are the responding team so slow to reply

#

@hard raft

queen yew
#

It'll be back next update

rare crescent
#

Ohk so I should wait

#

Then when is next update

warm tangle
rare crescent
#

I will be waiting please and don't forget to bring liu Kang pack thanks

warm tangle
# rare crescent Ohk so I should wait

If you really want to, you can install the old IGAU (injustice 1) game and create an account from there and use that login info to link to MK Mobile, it works 😉
Or just wait another week.

rare crescent
#

Is that the name of the game

warm tangle
#

Yes

#

Injustice: Gods Among Us

rare crescent
#

Superman and batman

warm tangle
#

It uses the same old account system as current MK Mobile

warm tangle
rare crescent
#

Let me download it if it work I won't come back but if it not u will see me at Ur door step lol

warm tangle
rare crescent
#

@warm tangle thanks man it work but I miss liu Kang pack please can help to bring it back I wanna buy it all liu Kang pack

warm tangle
rare crescent
fleet crescent
#

Hello, could you help me recover my account? I only have my player name. I also have photo evidence of what it was like.

queen yew
#

You need at least the email, can't recover an account with just the name, since names aren't unique

#

There can be 100s of people with the same name

fleet crescent
#

I have an email that could be

#

Should I send it to you privately?

queen yew
#

No

#

Just use it to log in

#

And if you can't remember the password you can use the email to change the password

fleet crescent
#

Ok, thanks

rare crescent
#

Hi

#

Pls i bought a pack mistakenly I ask for refund form Google and I was directed to the game developer pls any help

hard raft
rare crescent
#

My bank will refund it

#

@hard raft I can send u what Google show me

hard raft
next swan
#

Please help me restore my Mortal Kombat Mobile account. I forgot my password and I’m trying to recover it, but the email is not coming.

queen yew
next swan
#

thank you.

signal hornet
#

So uh, i had tried to merge my account with new system.

I have recieved errors like account connection error because invalid link (from ingame link) and issue with that account (something went wrong, try again later)

I would have waited for it to fix itself, but then, just out of curiousity, i have tried to link new, never been in WB Ecosystem account. And i linked it first try.

So uh, question, will i lose my account in 7.1 or any future update because im logged into my old email, or will my progress transfer to a new account?

Id really love to not lose any progress, so it would be nice to know that beforehand and maybe try to fix it.

Thanks in advance!

queen yew
signal hornet
queen yew
#

And?

#

You don't have to use the same email you used on wbplay

#

It's a different login method completely

#

It's the equivalent of logging in with both google and facebook on something

signal hornet
queen yew
#

You're not gonna lose anything no

signal hornet
snow canyon
#

Hi so this it like a total last effot/cry for help. I just lost the mortal kombat mobile account that I have been playing on pretty much since the game released. My app wouldnt update even after refreshing the app store and resetting my phone. So I deleted the app thinking that game center would just have all my progress saved. That unfortunatley was not the case. Is there anyway I can get that account back if there is no email attached to it. I have made multiple purchases on it and like I said spent a ton of time on it. So of there is any way I can get that back I would do a lot of necessary things.

queen yew
#

Without an email attached to it there really isn't a way to recover it, sorry mate

snow canyon
#

even after contacting WB support?

hard raft
fierce fern
#

Hello i have already linked my account to the new wb account system. But i haven't gotten my 150 krystals

queen yew
zenith hazel
#

I need talk whit asesor pls

wheat tree
#

game is not working again

barren idol
#

Is this the right channel? I just watched an ad for nightmare tower refresh, and it didn't give me the refresh. Instead it only consumes the refresh amount, so i only have 2 refreshes instead of 3. And i am unable to watch another ad

queen yew
charred spindle
#

just face a bug where I try to refresh horror tower with ads to no avail, so I use souls to refresh and after all turns, the ad refresh button just disappears

charred spindle
#

I saw a dude on this server encountered this before in white lotus tower

barren idol
barren idol
charred spindle
#

ad refresh in general is also buggy because it usually keeps loading forever and I have to restart the game every time

barren idol
#

Yea but u managed to get 3 refreshes right, mine doesn't give the 3rd refresh 😭

charred spindle
#

maybe the devs' mind are all about ghost face and kitana lol, thought they've already fixed this bug in some big update like this

barren idol
#

Yo idk what happened but i think someone from the devs listened to me 💀

#

I suddenly got the retry

#

Refresh*

harsh mortar
#

I can’t login into my account

wheat tree
#

kabal's sp 3 bugged is still on going fix it!

atomic raven
#

I'm having problem logging in with my old WBPlay account.

is there something wrong with the server rn? I tried changing the language and logging in again, but it still shows the same error "Failed to log in to your WBPlay account. Please check your internet connection"

do I have to make a new WB Games account first? I did buy a few packs when the diamond cards first came out, but haven't been playing since

My old account also connects to my ps4's MKX

#

If I create a ticket from the MK Mobile app, does that count or should I put another one from the pinned link?

#

<@&667853885146267649> sorry for the ping

queen yew
atomic raven
#

is there any problem with the server right now?

atomic raven
#

should I use VPN or am I limited to changing the language and keep trying?

queen yew
#

Changing language is for when it loads infinitely

atomic raven
queen yew
#

Yeah, you can also try usig different connections like the message says

#

That usually does it

atomic raven
#

I already tried VPN, using wifi, nothing works

novel geode
#

Lost 50K in hearts when the game went down earlier.

buoyant leaf
#

I have some kind of bug with my talents. Every time I upgrade them I get a message that my profile is out of sync and I need to restart and then it resets all my talent points

queen yew
buoyant leaf
#

NOOO I have 103

gritty frigate
sullen flicker
#

I can’t long into my account, it keep loading

#

I just created my account into the new system but I can’t recover my progress

#

I’m desperate. I have a big account with many diamonds at FX :(

wise isle
#

hello i would like to know why i didnt get my 150dragon krystals when i created that new warnerbros account, is it bug or i js cant read ?

queen yew
glacial pelican
#

Hi, I opened multiple ghostface summon pack, among them 5 packs got stuck , DK dedicated and got failed msg. I kept opening thinking once I go back to Home Screen or restart the game I will get these packs back but never got them even after restart.

brazen aurora
#

@molten canopy

#

This is where report happens I think

molten canopy
# brazen aurora <@444816160911917058>

Ah thanks
I have a battle pass task to complete a realm klash season no lower than kontender. Since I created my account last month, I could not possibly grind the amount of kunai required for kontender before, but now, in the later realm klash season of this month, I have kontender rank and confident that I will finish in this rank, but I still cannot complete the mission because the battle pass ends in 3 days and the realm klash season ends in 4 days. Why is it that I got just 1 chance to complete it, and is there any way to complete the battle pass task?
I could really use the 30 dragon krystals that are the rewards of the battle pass

queen yew
#

Pass quest only counts the season end, not the mid season

#

You can skip the task with souls

molten canopy
queen yew
molten canopy
#

Ah I see, for 400 souls
Thanks

stuck grove
#

Ya boro premium kase card ka bager kase colate karo g boro batao g mortal Kombat game ka

#

Mera pas card ne ha boro batao do g please 🥺

plush oasis
#

Hello! I don't know if I'm in the right section, but I'm wondering:
Is there a chance the developers will rework the Lin Kuei tower in the future, like they did with the Shirai Ryu, Black Dragon, and Terror towers?
I know we'll definitely see this tower this year or by the end of the year, but as far as I understand, it hasn't been reworked like, say, the Shirai Ryu. I'd just like to see a reworked Lin Kuei tower, with new equipment art and the addition of a normal and a deadly tower, like the Black Dragon.
Thanks in advance for your reply!

gritty frigate
plush oasis
thick terrace
#

So I bought the premium ghostface pass on Thursday and today I noticed trial 1’s trials are just missing

#

I feel like I got scammed because I was gonna do those trials to get ghostface today but couldn’t because they disappeared

#

This isn’t just me who had this problem too.

#

I was 5 trials away from getting him too

green depot
#

Hi! After the update I've noticed that beginner summon packs are gone! Would like to know why!

gritty frigate
green depot
#

@gritty frigate what 50? There just gone

gritty frigate
#

once you buy all 50 itll be gone

green depot
#

It happened after this update

gritty frigate
#

go into your trials and tell me how many packs it says youve opened

green depot
#

It says I opened 58

#

I se the issue

#

But how

gritty frigate
#

not that one, there is seperate objectives

#

one is for any DK pack, and like 5 of them are for the beginners only

#

you should be at 50/50 and got a free mk11 scorp

green depot
#

Yeah 10, 20,30, 40,50

#

All open

gritty frigate
#

so there you go, youve opened all of them

#

the other objective is for ANY DK pack, beginner just happens to also contribute

green depot
#

Ok thanks.. now I know why I got one more fuse

gritty frigate
#

haha yea, the system isnt really explained very well ingame

green depot
#

I thought it was luck😂😂😂

#

Thank you so much.. so from now on to get diamond card I have to open what?

gritty frigate
#

well if you want more diamond packs then theres the other character packs like the mk2 movie kitana or CoS pack. or of course the weekly soul packs. theres also black friday coming up thatll have sales

green depot
#

Mk2movie kitana?

gritty frigate
#

if you click on any pack itll tell you the exact drop odds so it should be clear from there

gritty frigate
green depot
#

Ok thanks.. so no more 10 dragon crystals pack

gritty frigate
#

sadly no, all future packs will cost 15. that pack is just to give an early head start

green depot
#

Thank you for your support.. really helpful and sorry to bother you.. they should have explained it.. thank you ones again.. I was getting a bit pissed and frustrated thinking it's a bug

#

✌️

gritty frigate
#

np, glad to help

regal kestrel
#

Hey, im having this issue when trying to log in into my old account of warner bros play saying that i dont have conection. Is really frustrating since i have 2 phones and boths shows the same message, but i manage to log my account into a warner bros games but when i tried to log in i didnt close the game and instead of loading my account, it linked the new account on top of my old acc i dont know what to do since i tried deleting the new acc but is taking to much i kinda dont wanna lose my old account progress.

mossy tree
#

hello people i happened to find myself in a weird situation that i would apreciate some assistance in the game in pc MK11 is still linked in an old account that has been deleted and via email and via the appi would need some help to link my current acc which will not be changed

mossy tree
#

And I even connected everything I could in the new account aswell but I didn't get anything in game and the PC game says it's already connected to the deleted acc

#

like Steam,Discord,Twitch

vapid tinsel
#

So uh, i bought that caro’s egg carton, its been like an hour or sum like that, and i still havent got it, i got the receipt and everything here and still nothing of the carton

queen yew
#

They ain't gonna check in here

vapid tinsel
queen yew
#

Brasilian version of what

#

That's the link to write a support ticket

vapid tinsel
vapid tinsel
rough zinc
#

Can I use my mkm account that I play on android with and created on android and use it to login in on iPhone ?

#

Is that possible

#

My main concern is the progress will I be able to keep my progress or will I be starting with a new account on iPhone but with the same login details?

#

Any help would be really really appreciated thank you

queen yew
#

There's no crossplay

rough zinc
#

Dang

queen yew
#

It'd be same login but new account

rough zinc
#

I have so much progress on android account and I just bought iPhone 16 today and thought I would be able to play with all stuff on iPhone

#

Anyways thank you draco
And Ty for the fast responses as well appreciate it

quaint blaze
#

Whenever i battle in realm klash it constantly asks me to restart my account to keep it in sync

#

After I win a battle

#

I dont know why its doing this

quaint blaze
#

Can anyone help?

quaint blaze
#

Anyone?

queen yew
#

Not really anything anybody can do

quaint blaze
# queen yew Not really anything anybody can do

Idk why its just mortal kombat keeps asking me to restart to sync my account

But when i do it just tells me the same thing, that i need to keep my account in sync. I havent been able to play ream klash because of this for a day unfortunately

vapid tinsel
#

So i got an really unfortunate problem, i usually play mkm on an android, and i will need to get rid of it, but the whole problem is that my acc on android has ton of shi that i dont got on my IOS one, i have most of the important mk11 FX, Kl lk f9, tons of gears, but on my IOS one, ion got shi, i only have like, FV skorp and DK noob. Is there any way for me to contact the support to pass the data from my android to my iphone ? Cuz the game is really grind, im not lazy but i dont want to get all my shi deleted cuz i will need to throw my android away

queen yew
#

Nope

#

You can just play on emulator tho

vapid tinsel
#

My oc broke dawg

#

Pc*

#

Oh hell nah 😭

thorny elbow
jagged shard
#

I need help recovering an account save that was overriden, I have screenshots of diagnostics that showed public id and I know my account to the bone because I played this since 1.0, customer service requested for details but didn't reply, not my first tickey given because I gave another one half a week before this one yesterday, but that was never acknowledged

#

are devs asleep or on holidays? I needed help in recovering my account for days now

queen yew
#

How did the account get overridden

jagged shard
#

in the wb account site, it changed my main to my alt under the same email, I log in to my main but it opens my alt

#

I could see my old account name but loading it in says something went wrong

#

my alt was saved instead of my main and this is on the same email

#

support prob on holidays lol, I sent 2 tickets, first one was 4 days ago but was never responded and then another just yesterday, they replied by asking for more details that I then gave... yesterday

queen yew
#

How does this even happen

jagged shard
#

I honestly don't know but I literally was logged in on my phone with my original account, waiting for tower of time to come (this time, it was just hours before it came, finals in college was done so I had a lotta free time up this holiday, I had nothing to do and I was tired)... I slept, woke up then logged in wb games to where I see my original account's name was switched with my alt that I don't think I even played this year, even my game was asking for restart before it became my alt, with the same email... on the site, I can still see I can save my original account but it says something went wrong... I sent a ticket shortly after, it led nowhere... I guess I waited too long but sent again just yesterday, had a small back and forth where I gave info, they asked for account details including diagnostics, I gave, then that's where the email ends, I replied yesterday but none, I resorted to this but twitter after if still none, I just wanted to max homie landing lol

jagged shard
#

bro I have to suffer support being active at 1 in the morning 😭 like I replied earlier when I woke up at 8... to a reply they gave me at 1 am here, I'm hopeful tho because my progress was tracked

thorny elbow
#

Falso hope 🥀

#

How do we tell bro

wheat tree
#

the game keeps on crashing WTF?

onyx cairn
#

I'm having a bug with a kameo, my team is equipped with Kameo Scorpion Hanzo Hasashi even though I don't have him, and when I click to switch, the game crashes. Does anyone know how to fix this?

gritty frigate
onyx cairn
jagged shard
#

support prob on holiday or smth because my followups have been the last message

#

I might as well give up on mkm, not gonna let my holidays be bad because it's on my mind

#

over a day for a response, it took 3 different customer support members just to chat my case

#

tried to resolve this since 17

#

is bringing up purchase a secret to make support active?

radiant dust
#

yo i got 2 accounts logged in the “your games” section how do i disconnect one i wanna get on my main account please help

queen yew
#

Only way you can have 2 accounts with the same email

radiant dust
#

yuh

radiant dust
queen yew
#

You don't

#

There is no crossplay

radiant dust
#

fockinell

queen yew
#

They're separate accounts

radiant dust
#

ohhh

#

so i cant log in from ios into an android account?

queen yew
#

Nope

radiant dust
loud garnet
#

Issue found: Klassic Ermac removes Homelander's Parental Passive.
Source - Tower of Time: Battle 27

Please see if others also face this issue

#

No revenge triggers after set duration for both team members
No display indication of the said passive timer

hollow creek
#

Recibí la notificación de Navidad indicando un personaje diamante gratis, pero el premio no apareció en mi inbox mientras que a otros jugadores sí. Mi cuenta está activa y sin problemas. ¿Podrían verificarlo?

#

Porfavor

molten canopy
#

Help
I have a profile in my phone with name FCE and its linked to wb games account under am email, i have been playing it for months now and saved the progress
I wanted to log in with the same profile on my ipad but it keeps linking account to my wb games instead of logging into FCE profile

timid siren
molten canopy
#

But both have the same wb games account
Is there no way to log in to my previous account on ipad?

chrome sigil
molten canopy
#

That sucks, wish there was a way to log into my previous account on ipad

shadow plume
#

THE PRICES ARE TOO HIGH

inner tiger
carmine patio
#

Hi I made a recent purchase in-game. Amount got debited but the crystals did not credited. Any suggestions?

queen yew
glossy tiger
#

Why my screen in games is tiny and black ? Is it dues to update ? thanks

desert rune
#

Hey I’ve been trying to log into my old mk account with my email. The game finds the account online but when I click login, it just loads infinitely

gritty frigate
#

they have moved to a new login system now thats much better but yea

desert rune
gritty frigate
desert rune
gritty frigate
#

yes

#

once you get logged in you dont have to do it anymore

desert rune
#

I’m on an iPhone I hope it works

gritty frigate
#

you can go right back to normal language

desert rune
#

Ok I’ll update you on what happens

gritty frigate
#

like I said it can take a few tries or even alot but its the only working solution people have found

#

support has never done anything to solve it when contacted so....

#

if you do get logged in, make sure to link to the new login system right after so this wont ever be an issue again

slim ruin
gritty frigate
#

yep

desert rune
gritty frigate
#

just change your language should be enough really

#

what I mean is dont go like US to canada

#

or something

#

I mean its just weird

#

the reason it works is like, something I cant really explain here as its to specific lol

slim ruin
desert rune
#

I’m rlly rllly sorry but I’m a bit confused. When u say multiple tries, does it mean I have to change the language multiple times ?

gritty frigate
#

so, its broken and bad and support has no clue how to help

gritty frigate
desert rune
gritty frigate
#

the overall reason this works is theres a corrupt log file tied to your account which prevents it from loading properly, and sometimes changing the language causes the game to delete the log file and bam you can login

slim ruin
gritty frigate
#

but why or how it does it... its impossible to say

#

we just know it can cause it

#

the way the new login system works is much better, and wont have this issue but ofc you need to actually get into your old account first lol so... not great

#

and the way the old login works nrs literally cant even properly setup an "account transfer" for it

wheat tree
#

Dev's please fix this restart error thing it is so annoying!

molten canopy
#

Realm klash quick battles are broken, the game keeps going out of sync and keeps telling me to restart after just one battle

worthy gate
#

Bring on scorpion brutality on krypt

hoary cosmos
wheat tree
#

restart error is getting worse Devs come on!!

timid siren
sharp forge
#

Little Caesars Ad keeps resetting my game client in mobile version. The ad itself must be attempting to access an Android protected protocol.. What makes this problemsome is there's no method to pass the ad. Reporting to the creator group achieves nothing as it stays in circulation. Any ideas? I'm out of root causes & stuck with a recycling poor functioning AD. Customer Service forwarded the ticket to Devs which hasn't generated a response further.

winter kayak
#

lmao

queen yew
#

Complain with Google ad service man

sharp forge
#

Did that repeatedly. Okay , well I made a ticket at least.

red kettle
#

RESTART REQUIRED

night herald
#

And I'm a noob and I don't know how to get character 😭😞

vestal dome
hard brook
#

Yeaaa haha

upbeat flicker
#

Can we get 120 fps on IOS PLS SOMEHOW!?

tranquil wasp
queen yew
#

60fps is an ios thing

tranquil wasp
#

No way, how come my fps show only 60 when i play the game then ?

queen yew
#

Does your phone support 120 fps?

tranquil wasp
#

Maybe ? It's got 8 elite

#

It's literally a gaming phone haha

#

Maybe it's locked somehow then

#

Holy sh"t

queen yew
#

Mine runs at 120

tranquil wasp
#

What phone do you use ?

#

Samsung s27 ?

queen yew
#

Redmagic 9 pro

tranquil wasp
#

What's the chipset m

#

?

#

8 gen 3

#

Wtf

queen yew
tranquil wasp
#

Lemme do mine

#

Maybe it's locked somehow

#

Does it run on 140+ fps ? My phone supports 144hz too

#

Maybe not

#

Lemme ask grok

queen yew
#

How'd grok know dawg

queen yew
#

I don't think it runs at 144hz regardless of

tranquil wasp
#

IQOO 13

#

It does run on 122 fps wtf

#

Always thought it was running at full graphics lol

tranquil wasp
queen yew
#

It doesn't

#

AIs are slop machines

tranquil wasp
#

Awww, wish it could run at 140+ fps, would have been so smooth

gritty frigate
#

ill probably end up with a redmagic phone myself soon enough though, apparently samsung might be moving to stop sideloading completely and thats a big F off to them if they do it

queen yew
tender schooner
#

how can i see my ticket

jagged flower
tepid wedge
#

Yo

#

Emp

#

Hello

#

I sent u something

tepid wedge
tranquil wasp
#

Nope

manic hill
#

Can't complete the battle pass, because of this trial. Suppose there's a bug. Developers, could you check and help me, please?!

Screenshot_2026-01-22-21-43-08-758_com.wb.goog.mkx.jpg
queen yew
#

It will be fixed next update but until then nothing that can be done by now

#

And don't share your diagnostics and player id cause that's the quickest way to get your account stolen

tardy steppe
#

It's normal?

queen yew
#

"I used a bug to escape the brutality" Jokes write themselves

#

Anyway it should be getting fixed next update

tardy steppe
#

Lol ok

loud geyser
vagrant gust
#

Unsure if this is a bug or intentional, but during Ghostface's unique SP2 that triggers the 'Manic' state, after 'Manic' starts the opponent character goes through a slow falling down animation. Which means roughly 1/4 of the Manic timer runs out before we can even attack.

exotic lance
#

An ticket about wath

ruby flax
tardy steppe
# ruby flax How did you do that

It's a bug in the auto-mode; when you're being hit by an opponent's combo, you can double-tap the auto-mode button and click on another fighter, thus escaping death and the combo.

#

But even so, Sub-Zero's brutality got me, even though I escaped.

ruby flax
wheat cobalt
#

What is this channel about?

flint wind
#

1416305580003426324

#

Not sure if mods are active, but i'm not sending my stick to a indian guy

queen yew
flint wind
#

Cheers

regal basalt
#

Does wb games not save progress from android to iOS?

#

I had a wb games account on my old android I’m using iOS now and when I want to load my account it displays a different username for my account

#

NEW ACCOUNT

#

I didn’t click load yet just in case it wipes all my account data

queen yew
#

Separate systems

regal basalt
#

I thought it saved to the cloud in wb games

#

So it could run on both

tranquil wasp
#

Your name is crazy

crude mica
#

They still haven't fixed the ads problem still stuck on loading screen.

fading dove
#

Mk1 smoke special 2 second damage is appear as miss

quick lotus
#

I just purchased premium kombat pass and I didn't receive MK11 Frost. I was charged, but the game says there was an error with the purchase.

queen yew
#

Also frost is only on premium pass plus after you reach level 60

timid siren
#

@queen yew nuke his scamming ass

#

Where are the cleaners

chrome sigil
#

<@&667853885146267649> two spam bots up

carmine solstice
cobalt tiger
#

If I purchased the premium pass should I be able to see other trials by now?

chrome sigil
ivory coral
#

Me acaba de pasar una falla en la que pese a haber entrado a la kripta caótica me salí del juego (tenía cosas que hacer). Y al regresar por alguna razón me dejó en la kripta normal haciendo que perdiera el intento. Aquí tengo el vídeo de: Perdí la kripta normal pero entre con diamantes. (Lo cual es imposible).

dusty zinc
#

What is this chat for ?

brisk rover
#

What is this use for can someone explain how does it work

IMG_4816.png
chrome sigil
brisk rover
chrome sigil
brisk rover
turbid veldt
#

#🎟-submit-a-ticket Can someone please help with recover my old account, my concern is when I try to log in with my old WB play account, Even though I have good internet connectivity it says that failed to log in ti your WBPlay account. Please check your internet. I have tried literally everything from Software update to Restart the mobile, Reinstalling the app every single thing still the error is same. I also tried to contact the support team but no response from their end, please help

IMG_5518.png
queen yew
#

Just use that one to login

turbid veldt
#

But i had my old account with WB play

#

I had progressive account with many diamond players and when i make new account it says that i can still log in with older one but when i try to log in it just says this

cobalt tiger
#

I’m genuinely confused when to the other trials for nightwolfs pass come out?

queen yew
#

Wednesday

#

They come out weekly

ebon prawn
#

I'm using the updated password to login and yet it won't let me login even the forgotten password mail link from game doesn't work

Screenshot_2026-02-04-18-30-19-10_5fe0fc57f9a3a96e048dba6238359dfb.jpg
queen yew
ebon prawn
#

Yes I checked there's none

queen yew
ebon prawn
#

Yeah I was gonna do that again and see if it works this time, thanks

torn dock
#

hey thats what I got

#

now it made me create a new account with the same email for 8 years and now my progress is gone

limber cedar
#

Fix your kaskets before this season ends.What’s the point to have just EG to get the epic kasket and the rest is all sellbacks. Respect players’ time

jaunty harness
#

💀

gritty frigate
#

it says equipment kasket, which is true the rare is

#

if you think thats not good enough thats fair but stop posting the blog like its wrong lol

#

its literally 100% accurate

jaunty harness
#

Rare kasket is peak tho

trim aspen
#

Still can’t change kameo in the krypt

timid siren
trim aspen
timid siren
#

That's.....newFrostSeeNoEvil 😂

trim aspen
#

Lol exactly

jaunty harness
orchid dune
#

Amazing

sullen hornet
#

@queen yew Sorry for pinging again, but WB support are about as helpful as a lifeguard at the Olympics so I wanted to ask if a fix to this issue was ever found.

queen yew
#

Uh nope

#

I mean they want to get rid of that old login system for a reason

sullen hornet
queen yew
#

Well, no

primal quartz
#

Hi, I need help with a pretty big problem regarding the MK Mobile login.

#

Let me explain. I linked my MK Mobile account to an email address using the new linking system, and when I try to open my account with the email, it says "incorrect password," even though it's not the correct password (the password is perfectly set, I even changed it).

sullen hornet
primal quartz
#

Another issue is that I supposedly have the account linked to an email address, but when I open it on another device, it links as a new user and won't log me in. When I try to log in, it says "incorrect password." So I think I'm about to lose my account, and I don't want to lose it; it's important to me. I only have it on one device.

#

I'll donate 20 to whoever helps me solve this problem.

primal quartz
#

?

chrome sigil
primal quartz
#

one moment

#

Does that mean that to play my MK Mobile account I have to be on Android only? I can never play it if I'm on iOS.

#

?

chrome sigil
#

I mean if you want to keep your old account then yeah

#

If you’ve linked it though your account will always be safe, you just won’t be able to access it on an iOS device

primal quartz
chrome sigil
#

guessilldie it be like that

primal quartz
#

They should take Supercell as an example, since they don't allow any of that to happen.

queen yew
#

Email and password sections are only for wbplay

#

Also yeah no cross platform

jaunty harness
timid siren
#

What's the name of this channel?

chrome sigil
coral hull
#

Dear NetherRealm Studios / WB Support

I am writing to report a malicious phishing website that is actively impersonating an official Mortal Kombat Mobile resource, putting the accounts and personal data of your players at significant risk.

Website URL: https://mkmobileevent.com/

Details of the fraudulent activity:

  1. The site presents itself as a special event or donation page for Mortal Kombat Mobile, using imagery and branding associated with the game to appear legitimate.
  2. Its primary goal is credential theft. It prompts users to enter their account login (email/username) and password, falsely promising in-game rewards or benefits.
  3. This is a classic phishing scheme designed to steal player accounts. Once compromised, these accounts can be used for further fraud, sold, or stripped of resources.

This fraudulent site directly harms your player community, damages trust in the Mortal Kombat Mobile brand, and can lead to financial losses for victims.

Requested Action:
Please initiate your official procedures to have this website taken down. This typically involves:

· Filing a report with the site's hosting provider for violating terms of service (hosting phishing content).
· Filing a report with the domain registrar for abusive use of the domain name.
· Possibly issuing a formal DMCA takedown notice for unauthorized use of copyrighted game assets and trademarks.

I have also reported this site to Google Safe Browsing to help protect users from accessing it through search results.

Thank you for your attention to this urgent matter. Protecting your players from such scams is crucial for the community's safety and the integrity of the game.

Sincerely,
A Concerned Player

random vapor
#

I did not use all my battles because there were no inbox messages for maintaince.
And reminder without ping in discord.... How do you expect player to know?

queen yew
#

They sent it to us yesterday

random vapor
#

Nvm, totally ilogical. Crypt also ending today.

#

I play a lot of games. And I didn't see anyone who is doing anything before ending season of anything.

#

No need for answering.

queen yew
#

Updates are always on wednesdays

#

Specifically so that when the game comes back up everything has reset

fervent cliff
#

Why regional prices are not set for my account? I have the price in USD while it should be UAH. Region everywhere is set to Ukraine

molten canopy
#

I witnessed a bug with mk11 raiden rn where, if the enemy performs a successful special attack, youre not able to anything till he's defeated.
Not attack, not block, no sp, no kameo, not even tag out
Not sure if its a one match thing or update bug

vagrant gust
#

Did you try repeating the bug? Say in battle mode? Just start with Raiden and wait for a special.

#

Then perhaps you may know more specifically what triggered it?

molten canopy
#

I'll try it out again now

wheat tree
#

Krypt issue, please fix it dev's stop ignoring it and do something about it!

queen yew
#

It's like 3 am for them dude lmao

final depot
#

I didn't get the reward and the keys just flew away!

vagrant gust
#

Can't believe this is still happening.

cosmic rock
#

When I fought against Sub Zero Triborg with klassic Melina there was this part when Triborg was performing a combo ender and mid performance when he blasted the freezing lazer(or whatever it is) I kicked back canceling the attack and I did cancel the attack, however that freezing lazer didn't disappear

dense yew
#

Ummm, I got Jade’s Friendship epic pieces but it’s gone in my inventory? (I didn’t take a picture ‘cuz I’m dumb 😭)

#

I have the rare piece but the epic piece is gone for some reason idk why

gritty frigate
#

where did you get it from

dense yew
#

Krypt

#

Also something on my old account. I could’nt update the game. I had Assassin Skarlet 💔 I forgot the name. It was on my old device. Idk if it was a game issue or a device issue but what happened. I had enough data. I could’nt update any applications even when resetting.

serene hinge
low hound
#

Hello everyone, i haven't logged in MK mobile for some good years now, but decided to play again now, on a new device. Thing is, i can't seem to log in my old account, the game finds it, but when i accept to load it, the game simply keeps on loading for hours! Is there any way for me to recover my old account?

timid siren
low hound
#

Alright, I'll give it a try, thanks!

#

It worked! You're awesome!

spice dirge
#

This guy has no talents or gear to tank my special moves, yet he handles them perfectly. How does that work?

IMG_1797.png
#

Is he some kind of cheater in the Clash Tower?

I barely made it to his 5th floor, but it’s just impossible—I’m reflecting every X-Ray and special move back into myself. Not to mention his Bone Shields and Invulnerability are proc-ing literally on cooldown.

chrome sigil
#

Is this your first time doing a klash tower? Because that’s just how it is

#

They have inflated stats to make them extremely tanky and powerful

timid siren
digital silo
#

bro how tf I can change my account like

i want to go to another account it's just annoying to reinstall the game and do the tutorials

and they're saying the password is invalid (password was from WB on the Google)

queen yew
#

Make sure you're using the right account credentials

digital silo
#

BRO CAN SOMEONE TELL ME HOW CAN I BEAT TS LIKE THEY'RE GIVING ME LESS TIME AND EXPECT ME TO BEAT THESE SHI ALTHOUGH I WAS ABOUT TO WIN (ALMOST EVERYTIME) AND THE TIME GOES

#

HOLY ANNOYING

#

@queen yew

queen yew
#

Uhhhh

#

Get stronger?

digital silo
#

Bro I'm already is BUT THE TIME BRO ONG

queen yew
#

You're using F0 characters what is the plan here

digital silo