#❓-ask-for-help
1 messages · Page 8 of 1
ACCIDENTALY
The only thing I remember that produced a bug was that when I opened the shao lin monks pack, I closed the game, and that error occurred (if you're wondering what the pack gave me, it was a Kung Jin shaolin 💀) and the next day, I mean today, I see that I was banned. Improve your bug detection systems
And the worse thing is that i spent real money on that account, and looks like i cant restore the buying
If the team say so
You can't get banned for bugs
But the team said that like consider it like an exploit
If the e mail i received said so
We can dm to send pics of the email i received
Idk man im dcared for getting banned
Give me back my account
You cannot get banned for bugs that aren't under your control
Then why i was banned?
I don't know and that's not something anybody is able to give you a specific answer for, but bugs are not it.
All you can do is appeal the ban in case it was a false flag
If i didnt install nothing of hack,s i didnt do something to file game,etcera
Did you buy anything from third party stores?
U mean like in other pages 15 dollars 5.000 souls, something like that?
Nope, iddint
Didnt*
Nope, im totally legit
All the things that i bought was from the in-game store
And with the recipt in the google play store
I have
Give it a few days and appeal the ban
Ok. So I was playing fw survivor and tried a reroll. The game froze and I force closed. Now the game goes to the initial splash screen, then to the light grey mk logo. It seems to get stuck and sometimes after a while gives a “mk needs a data connection” error. I know my data connection is good. What gives?
Any suggestions for getting it started again? I have restarted my phone. Didn’t help.
Looks like the server is down
Ok, does this chat can maybe help me?
Nobody here can unban you, it's between you and support
So...no
And how do i apple? I should say like "No, i didnt cheat, exploited or touche something in the files in the game, this must be an false red flag, please i want my accountp back" ?
Contact support at https://go.wbgames.com/MKhelp
Ok i did it but i uninstall the game when i saw that i was banned but the question is
If i get my account back but i already uninstall the game, that account is UNbond to my email?
Or not?
Well nvm
I cant get back my account
Looks like i was cheating exploiting or something
And still they dont specified the reason
What. Is. This. System.
I told you to wait few days before appealing
Appealing during a banwave is an auto rejection
But i can still appleaing? Or i just lost everything?
I mean in some days i can still appleaning?
Yes
What to do if my account is banned for no reason?
Nothing, looks like
Just appeall until they say yes
Hello I have had trouble downloading mk mobile I have an Samsung a 34 and also had it on my old phone samsung s 21 can someone give me an reason or solution how to fix it besides downloading some sketchy file
what special offer should i buy or should i wait,
Tower equipments
How much days do u recomend me to wait?
Until the weekend, depends on when people stop getting banned
I need some help bruh there’s literally nothing I can do to get better
Like?
Hello guys what do I do if my account is suspended and I did nothing wrong
This might be a dumb question
Can i transport my old account to my new one?
Since it has nothing
Or its just imposible
Its impossible bud
Have you submit a ticket about it?
Appeal in a few days if you're sure it was a false ban, appealing during the ban wave is an auto rejection
But even though if cant bring back account, maybe i can do it with the purchase i did?
Or i cant neither
A ban is a ban, you're not getting anything back unless it's lifted
So nope
How do I submit a ticket?
Is it worth doing character challenges if the character is max fusion?
hello how are you friends
My account was suspended by mistake, how do I get rid of it?
Mortal Kombat
The name of the game
Did they fix open fail?
Pretty sure I an and from the netherlands
I can download cod so
So I’m not the only person that is stuck at that screen
Can someone help me? When I try to login in a account, It just loads and loads, And it won’t get me in the account.
Did they open fail
Quests, challenges and fw
which silver cards are the best
Kenshi and cassie
and are there any bronze cards worth upgrading
Hello everyone, I have a problem, when I enter the game, it says that the account is temporarily blocked, I play without prohibited substances, what should I do?
I need souls
Have a console or a switch?
Nope 😦
Hello, I’m looking for some help with MK11 or maybe an MK11 server
It won’t let me on that one because when I go to verify my number it says my number is already being used. I only have this account
Figures 🙄
I just got back into MK because of the reboot coming out, I just got MK11 ultimate last night. I’m late lol
What's the best kard pack to get rnn?
Skarlet packs
How can you block Shang thung ability healing ability ?
Oooh it’s used ermac ability of preventing healing
Just hit level 20 what’s the best way to get souls? I feel the story towers don’t give me much
@cedar crypt you can get kung jin from silver packs which you can buy with the coins rng really
Alr thx is he rare?
@cedar crypt no he’s pretty basic
Alr ty bro
When do u guys use your level up cards? I tend to use it for characters at level 40 but just wondering when u guys use them
Level 40+ characters
I’m having a problem where I can’t open my packs or get into the game at all?
There are 0 drawbacks to playing challenges, but only gains
Yea you get good amount of souls and some other stuff plus character levels only a win
What causes the open fail bug so I can avoid it?
how can i make it so that my game doesnt go into an infinite loading screen every time i watch an ad
ofc theres no problem loading the ad or spending 40+ seconds to watch it but as soon as it gets to my reward the game just freezes
I can’t login to mkx mobile keeps showing data connection required how to fix
Use data
Still can’t
thanks
Should we start saving souls? Since isn’t the game anniversary is gonna be here in a month / mk 1 game
Hey so i’m getting a bug that says “failed to open” some rewards, i tried deleting the app and everything and i still can’t get passed it someone pls help 😭 i don’t wanna lose my acc
The daily souls connection between MKM and Mk11 is so broken for me
Guys I got 400 souls rn should I save or buy a pack and Wich pack ?
same has happened to me, 2nd month 🥈 on going
i say look at each pack and see what they give, remember to click the small i in the corner, there should be one for 400 souls that will have a 90% chance to give a challenger gold card, which is alot better than all the other ones
I got barkar from scarlet pack
Nice
Is he worth 400 soul?
challenge gold characters have special abilities when dying or tagging in or just in general
so honestly yeah
In the shop he'd be 450 so
I need help with my mk mobile account
It keeps failing to open a pack and I can’t escape the loop
Idk if this is the right place to ask this but is tapjoy safe to use? I’m relatively new and heard that there’s been bans associated with using tapjoy in the past
It is, or it wouldn't be in the game
Hello everyone. Nice to meet you all. Does anyone know how to resolve the error: "Open Fail Failed to open the purchased item; there was a problem contacting the server"?
I cannot play the game unless I add the items I get to my collection.
should i open earth elemental and pprotector pack?
^^^ I was going to ask the same. Don't have any of the cards included. Nobody I really want though. I'll pass for the next sale
It's being worked on in the next update apparently.
Quite a few of us including myself are having this issue.
Hello, my account was suspended, who can I talk to about the problem?
how i can get klassic smoke?
rn he's available as a reward in faction wars seasons
oh thanks
of course there's also packs and you can get them from challenge drops like in the tower but they're not always available
ok thanks
another question
i should keep buying the skarlet pack after the ancestor gods and underworld 450 souls pack end?
or wait for another pack?
skarlet pack, or the current pack on sale if you want the characters in there
oh thanks
Does anyone know how to fix the open fail problem?
klassic and inj2 raiden are really good tho
can someone inviteme to mk11 server?
It'll hopefully be fixed in the next update in 3 weeks.
@marble idol can you even play cause it don’t let me
Nope. All I get is the open fail error everytime.
hey guys, got a quick question. i left my rewards for the past few weeks in the reward center to accumulate there, because i was planning to claim them in bulk. upon logging in today those rewards were no longer there. my question is, does the game have a feature where the rewards in the reward center are automatically claimed or did i just lose those rewards?
My team's energies are not enough for me ı am waiting whole day
Refresh them with souls or ads then
There are no ads
I used and I am begginer dude I dont want to spend souls :))
Not worth refreshing
i opened my test ur luck rewards and the daily pack and now it keeps saying “open fail” and it repeats itself i deleted the game and relogged in to my account and it still pops up
what do i do
Wait for next update
i just have a question, so in the og days the max fusion was f7 on any card right
after they made the new uptdate did your cards immediately go to fx or not?
No, they remained on f7, you had to get the final 3 fusions like normal
Is there a mk 11 player who can link my account?
Can only link with your own copy of mk11
Ask on reddit they are a little more tolerant there
alr
how i can farm souls and coins fast?
I have a question?
I tried to get out and comeback in the game and it says can’t connect the server and I tried to delete and reastall the game but it’s now the same and I tried another device it’s the account can’t login or cannot connect the server I tried everything
Use data
Like is it inside the app or the Apple Store?
Cause I’m stuck on the login reward app n the app so I can’t even get pass that point not even checking the account
can one of you help me? I have a bug that pops up every time i laps into the game
Can you tell me the steps or how to do it if possible?
When is the next update?
Yea, when is the next update
You... get a sim card.. and use the data connection that comes with your phone plan 
Kinda required to have a phone contract and all that yk
I have a WBplay account but I can't login to Mortal Kombat Mobile, how do I recover this account?
ahhh thx
lmaooo
i have the open fail glitch and i cannot do anything
If I watch ads with VPN, will they ban me?
No
Do you know when the next update is?
What’s the chances of tremor being in shop
Anyone know ?
Hello ?
oh, never used them
I need help my game is glitch every time I try and play I keep opening this pack that keeps giving me souls but it just says free underneath so I’m not obtaining anything and it says “failed to open purchase item, their was a problem contacting the servers” and I can’t do anything about it I’ve deleted the game and redownloaded it, but still doesn’t work any advice ?
it’s the open fail glitch you can’t do anything about it
my account is going through the same thing
the only thing you can really do is hope for them to fix the problem in the 4.3 update
Hopefully it's fixed by the next update. I'm dealing with the open fail glitch too
i got another account to above lvl 40 already
Wow
yo wb support is online in the server
is there an efficient way to get character xp quick?
that’s what you do when you use new characters
idk but i cant play the game with wifi. I can only play with mobile wifi 
How do i beat lvl 105 on wind tower with cryomancer sub zero,sub zero triborg and grandmaster subzero
The artic modifier is just so annoying
Okay, thank you
Hello I need help. I have 2 profiles on the same account. One android one iPhone.
Which account is better
Both characters I bought with real life money
Turns out they are different account but my email still has different accounts loading on each device
The iPhone
But I can't access it on my android
I think you should email the support team to get yo acc to transfer but ion know doe
@charred radish I already did they said they can't which sucks
Bro we be having the same problem
Just email them. They responded pretty quickly
Mkm doss not support switching accs between IOS and android
So support cant do anything
Its either IOS account or Android account
If u started with IOS then to play on same acc u need to use IOS
Same with android
Can't they just give Me the characters I want from the one account to the other? I paid money on both accounts for those characters
I have 3 diamonds on the one account and 1 diamond on the other. I just want my gold and diamond characters to be the same on the 2 accounts
They can just dont want to
All you can do is get another device thats IOS to keep playing on that account
Or Android
Like I am made of money to just buy a new phone
I have problem on my current phone so i cant play on it thats why i just use my old one
My old phone is a tiny iPhone 2016 se
And its the one with the best characters. 3 diamond
is covert ops cassie good
Best basic gold
like s tier
on FEWT i make the first boss from lvl 20 10% and then when i finish the battle and want to go into other to kill them (dark raiden) i see his bar is half and when i join he's 40/50% hp instead of 10%
can someone tell me why?
I linked mkx to my mk11 and received a mk11 char and 40 souls yesterday. Today i logged on both mkx and mk11 but i didnt receive anything in mkx. Why ?
should i get a fusion for elder god kenshi or no
should i buy KPJC from shop?
Read above
is there any way to fix the open fail glitch
Only if it's connected to a wb id
Is there a way to get passed the open failed thingy
can you get any brutality card from the equipment pack?
no wonder why dawg i just spent 5m just for nothin 💀
btw how long
Would it take u to
finish elder wind tower and is it possible to finish it on 10 days im cirrently om 39
It takes 7 days to finish a tower with refreshes
Do we know when the update will be?
prob 1 to 2 months but im not sure
theyll do an announcement when it gets around that time
😫😫😫 whyyyy! I hate the freaking bug that does not let play 😫😫😫
2 and a half weeks after the tower? or just 2 and a half weeks from now?
Thank you
From now, when the tower ends
Hi, would somebody be able to help me? I’m trying to sign in to WB Play go recover my progress but it’s stuck in a loop. Any idea what’s wrong? (IOS)
It’s a open fail glitch u can’t do anything until the developers fix their game
Can someone help me by telling me how I can see why my account was suspended?
I have never used hacks or cheats or anything like that
Helloo
Seriously, I have never used hacks, I already sent an email to support to get a reason, I would even swear that I have never used hacks
Is there any gold klassic characters good ?
Smoke and shang are between the best golds in the game
Mileena has the highest stats of any gold
when will the strike force pack come?
Soon
like how many days
i would like to know if i have time to save souls or if i could use them
If you saved souls for a week, how much will you achieve?
No way to know when a specific pack will come
I have a question about packs, I want a diamond character that’s all, so what pack should I open
I got a diamond from the diamond mk11 pack, maybe try that ? Or skarlet mk11? You just gotta be lucky
Kill me please I've been on mk mobile for 7890h and yes u heard that correctly I've been counting them each day and I only HAVE 450 SOULS THIS IS RIDICULOUS
How do i get more equipment? I’m having trouble getting some
Equipment packs and towers
how long until this tower ends?
still cant log into the gane because of the open fail error
We have to wait till the towers end?
Yeah i also cant get into my account bc of an open fail error and it has been 2 months now
Can i do anything about it or did i just lose my account?
Nobody lost their account, it'll be fixed with the next update hopefully
any tips to beat lvl 87 in Shao Khan's tower ?
When I try to log in to my old account, it says profile found, I press install, restart appears, I press it, but then it stays on the splash screen, I can never log in to my account.
need help pls
When I get klassic rep should I use Demo Sonya or vengeful Shinnok?
For what?
i forgot the email for my wb account can some mod get it by just the name?
Nobody can tell you your own email
awh
Hi guys I logged in and opened my daily pack and it keeps reopening saying ‘open fail’
I uninstalled and reinstalled but no help there
Any ideasv
Apparently we gotta wait till the towers ends 🤷🏻♂️
When will that be do you know?
I have a question please how can I contact an assistant
@amber igloo read this thread
Ok
hello
i know its not mortal kombat 11 server but the invite for that one wont work
i need help with my mortal kombat 11 and i got sent here
may i contact someone from netherrealm for help
thank you
wait @vapid osprey what do i do when i got my phone on my other account (that i lost) and i cannot verify
could u say to anyone from netherrealm or something bc i cannot verify
i need to give phone number that im using on the lost account
Why you can't login on the old one? You'd probably have to contact discord support about it
Don't think you can unlink the phone number otherwise
Lemme try a thing
Are you in the server already?
yeah on my old discord account i had the phone number and gmail and i had to verify discord account and it wont work then and i got logged out
yeah im
Try now
yes works thank u
is mk11 noob in a pack or is there an easier way ro get him then the faction war drop rates
what pack tho
guys I got data connection required problem today. is there any solution?
Use a different connection
Does Kosplay Jacqui’s poison aura get effected by noxious reptiles passive?
Did mk mobile update
No
I did a tapjoy offer. game was bugging out so I reinstalled it, I see the same offer again. if I was to do it twice would I be banned?
No
If lets say they manage to fix infinite login glitch, and I can use my other account. will I be able to use tapjoy if I sign my google play and services into a different google account?
like will the tapjoy offers be reset and I can do new user offers?
should i buy skarlet mk11 pack or diamond mk11
If open fail will be fixed in the next update so how they compensate for us ?
Like they just give us only 100 souls or what ?
they will give us big reward
and u know what is that
1k coins
and omg
i can do so much things with it omggggggggggggggggg
The tower will appear and once you have slaughted the wild reptile youll be able to repeat and collect more eyes
Go to quest mode
Youll see a green mystery tower
You get a free diamond
Nah just klassic reptiles
Usually after 7 days from the start of it
hey i just got a question, i see Mand with the realm warrior role, what does that mean is that like a content creator role or?
You ask questions nobody has the answer for yet
ahhh ok thanks draco
Not even us.
gotcha, its np
probably is, Mand is basically like the 2nd most known mkm content creator (cuz the first most known is kinda banned)
First and second are both banned
And it's not like mkm has many options when it comes to content creators
ah, I didn’t really have HIM in mind for 2nd
Yeah Him is twice as big as mand
some people just wanna take the easy way out in this game
Diamond monk, pft
year star is gone, cuday is non existent.
How do i do a brutality? I have the set and eveything and I keep trying to do one, but I just can’t seem to do it
Which set do you have?
The joker set, with directors makeover and directors chair
Yes
Brutalities can only be done against the last opponent and only when they're under 25%, it's a finisher move
If you want to do it against everybody else you need special ending
Special combo ender against the last guy when they're under 25% health
Ohhhhhh okay okay thank you
12 days for the normal one and 5 days for the fatal tower
Thank you waiting for the update patiently
How do i beat normal battle 196
A snapchat ad crashes the game and make it load forever
If lets say they manage to fix infinite login glitch, and I can use my other account. will I be able to use tapjoy if I sign my google play and services into a different google account?
like will the tapjoy offers be reset and I can do new user offers?
what’s the fastest way to level up cards? it feels so slow after the first 20 and is it worth leveling fusion 0 cards that don’t have an amazing passive?
Id say try get your cards to high levels as for challenges, certain fights you need specific characters
i have a few lvl 50 already but they took a while
i used level up cards and tower 32
It wouldn’t be much fun if they were easy to level up
If it’s a card you want max just get it to like 30 then use level up cards
Is there a way to fix the open fail?
Is equipment pack best use of coins?
Yes
When does tower end?
if you log on mk it says it on the bottom
if you want me to log on rq to tell you i will\
normal ends in 10 days 8 hours
fatal ends in 3 days 8 hours
max a few silvers first though
use em for the challenges then spend the rest on equipment packs
Thank you i cant log in i have the error of a failed purchase
Should I be spending my gold on silver packs?
My acount has a problem, ist says the server is not conected. Someone can help me?
FIX THE OPEN FAIL BEFORE EVERYTHING
Guys what do I do with fragment after I finish battle with sao khan
when do i stop opening silver packs? I want to build my equipment collection but my kenshi is only f6 and idk if thats enough
Just got a new character but it doesn’t let me level him up. Why?
Who is it?
Raiden diamond
You mean Koins? // depends, but maxing Silver Kenshi is good for starters tho
Are you using level up cards?
Oh do I need level up cards to level up right
Does it also show you a "Data Connection Required" message?
You can level him up by playing him or with the use of level up cards. Level up cards can usually be earned through packs (MK11 Diamond Pack, Skarlet MK11 Diamond Pack, etc.) and sometimes events.
If you don't have any level up cards, I recommend you use him on Faction Wars
Do u recommend spending souls on skarlet or netherm
Make sure you win the matches tho
Oh yeah another thing, which faction should I pick?
Depends,
Skarlet for starters
Netherrealm for people with a decent kollection
Any, it doesn't affect gameplay or anything
Thank you
No worries 
Try to max him, he's a lot of help for starters
It's only a suggestion, so it's your choice if you want to
Everytime I delete a Team Preset, it doesn't notify me if I'm sure if I want to really delete the team like "Are you sure you would like to delete this team?". Is it still possible to revert it ? It's annoying to accidentally deleting a Team Preset without a confirmation
I think reloging into ur acc might help but idk
Hey when is the next update I’m stuck in the open fail thing
Yeah same
Usually happens when the repeat tower ends
Which is in 2 weeks i think
Idk
Nvm 8 days
I already told u bruh
how to overcome the required data connection?
Use data
How do you get an ascension card
2 from the free one, 3 from the paid one
I have 7k souls from tapjoy. Is elite spec ops pack worth the price? or should I just save them for a different pack. I already opened all 20 of the terminator one
Skarlet packs
opened 10. got a scorpion.
Is there any way to fix open fail?
I have had my account since launch and I don’t want to lose all my characters
You're not gonna lose anything, but you need to wait until an update fixes it
Returning player here, had a few questions:
- What's the best levelup strategy right now? I have a metric ton of cards I need to get to max rank
- What's the best packs to get with souls right now?
Im not an og but i know stuff
Best way to get levels are faction wars quick play and levelup cards.
Id say elite netherreal elder god pack or mk11 skarlet pack (if you dont have scorp on max fusion)
What about coin packs
Last I heard it was still the equipment pack or whatever
Yh cause silvers arent the best and equipment mostly is more important then character itself
Actually heres something I wanna know most, What happens when you get a equipment at Fusion X and it drops again? do you just get two equipment or
^
Interesting
How many souls do you guys reckon is possible to farm in a day
Depends
Depends on the quests u do
Technically like 2k if ur lucky
Whats the max amount
Without luck
Also depends
Cause if you do challanges you can earn alot of souls
Yh
It all depends on what u di
yea I opened 17. only 1 diamond sadly. got 3 diamonds for an 8 opening earlier so guess it evened out
hi guys
Hey,
How to get diamond cards?
Currently I have most of gold cards at FX. But I have diamonds at F2 (except Shao KahnF6 and ReptileF7 and few F4).
How to get more diamonds? I tried opening packs but low or no luck.
Unable to farm souls as 400 souls/day are spent on towers ( to replay both towers 2 * 50 each)
So I am mostly at low souls. Can anyone help/suggest/advice?
I am able to finish both the towers as well multiple times (was able to finish fatal for first time in this tower)
Uploading my collection in #🗡-kollection
Finishing towers is the best and most consistently available way to earn 💎’s. Aside from that, personally I always recommend saving Souls and waiting for big sales to come around—33% off, 50% off packs. Typically the biggest day for that is Black Friday, the day after the US holiday Thanksgiving.
Any advice on getting souls I’m low key broke
Cuz I have 1 singular soul rn
And I’m doing quick battles 7
Quest Mode is the best way to farm Souls. Aside from that completing challenges and Faction Wars seasons for Souls every week.
You can also watch ads to earn every day. Progress is slower until you can run 1 hour NetherRealm quests. I personally run 65, 71, and 112. The yield is around 33 Souls per hour.
At night I run 75, 84, and 114 as 8 hour quests.
Oh okay thanks
I personally do my quests in tower 14
It has both 2 1h quests and 2 8h quests so less clicks to switch between towers
90, 91, 86, 88
I realize it isn’t exactly help? But does anyone have the official mortal Kombat game and would be willing to link it for me so I can get the rewards for it??
I hear that on the hourly at least. I do 65 and 71 cause they’re in the same tower, 112 cause it’s right next to those two. Less of a concern now that they have the repeat button and they can mostly be refreshed from the menus, but still it saves time to keep it convenient.
They just had Flaming Fists Liu Kang challenge. I’m thinking you meant 💎 though 😂
Yeah, my 4 quests are all in the same tower, it's why I do them
klassic: elite martial artist
dark emperor: elite martial artist and eneg
Oh aight
Is a gold grandmaster subzero good? For context I only have a single diamond and just got the gold subzero
Hes decent
Can anyone help me with An error?
I open daily trial from the mail
And it says it failed to open it
And it Just opens over and over Again
I lost2 accounts
Bcuz of this
Plss
Gotta wait til it's fixed
They update Mobile?
Tomorrow
Wait fr?
Ya
Ty bro
Np 👍
Idk if it will fix open fail for the ones who have it but hope it does get fixed
#💬-general dude
Ok
How long does it take for the app to delete my account i want to restart the game
Just reinstal the game and ul be on new acc
What time today for the update
I did but i keep staying on my account
5-10am
What’s the best pack to open with souls?
For me at least, i have 5 diamond ( only one is f2, rest are f0 ) and the highest gold is f5 from battle pass.
Do you guys know when the game will be back up again?
3 days
About 6h
8h to 3 days
@gaunt trellis To generous
So i downloaded the game again after a long time it made me a new account but I still have my WBID account and when I log in it finds my account I hit accept to load it and it just gets stuck on the dragon loading symbol any suggestions I can do to get back to my old profile got way to much stuff from back then and spent some money on it to lose all that
Wait until the update drops and try again
Okay thank you
Still stuck on dragon symbol loading when trying to log into my old account (IOS)
Wait if i press delete account and i keep playing is it still getting deleted?
Ive been playing and I requested delete yesterday
Yeah
Oh but when?
How often does the elite spec ops pack come per month or per week idk
Or is it randomised
Once every month
Idk, never tried
Thank god I have time to save, Thank you btw
Oh yeah cause i wanna reset but rn idk if i want to
You could do that by just reinstalling the game
You click on your profile
Ohh alright thank you I found it
Np
Yes
How long until they delete my account? I requested it just now
What are like top 10 characters
All kitanas are on the podium 😘
Why can't I log into my account?
I put the email and the password and it says it found my account
But then it loads forever
How to unban account
Same been happening to me rip
How to get around "Error waiting for wifi" without wifi? (via mobile internet)
I submitted a ticket on the site, will they get back to me via email?
Yes
What u get banned for
Why do I get warnings about violating the terms of use? I read the terms of use and did not understand what I was violating.
Hello everyone, am I not the only one experiencing this? After the new update, my sound was glitched. Whenever I play any modes my sound was glitching, I did everything to fix it but it didn’t work. Does anyone know how to fix this?
I get them every once in a while and don’t understand either. I looked at tos and couldn’t deduce at all.
Can someone teach me on how mkmobile works i got the game like a day ago
I need a way to get souls faster so I can open the kombat cup packs
Hi guys my account has been suspended for no reason at all
An anyone help me?
Same here ive been suspended for violating terms of use too
Is it true that i should focus buy 150 soul gold packs to get some maxed out gold cards for content? I have a decent collection but my highest fusion cards are gold at like 6-7. But many of my cards are still not at too leveled up so i still struggle with content
What you mean beo
i got out of sync or smt and i should retry and if it keeps happening more i should report to support
is it just out of sync or smt else cause i was playing survival then this poppd after the round finished
Start opening skarlet packs as soon as you can complete challenges
But for now open kc packs
Basic golds won't help for anything
does anyone know how can i log in into my wb account?
when i put my email and password it just loads for a long time and nothing happens
do i need to wait more or how can i fix this?
What did u do to get banned
Used the mod menu
Oh right
hello guys. I have 1455 souls and idk if I should spend it on the kombat cup pack, a different pack or save
Kc pack works for now
ok thanks for the help
I unlocked kc johny cassie and sonya and I got strike force scorpion. is the scorpion good
should I save up for the pack ? I don't got Johnny I got Sonya on 4 fusion and I got some diamonds but with low fusions
Best pack in the game rn especially with the sale
even f4 sonya is mad
her passive is crazyyy
how much souls should I save tho I got like 700 rn
Or should I spend em all on the kombat cup pack
And keep grinding until I can afford ad keep buying em
How do I get the console link?
Also I got 1400 souls when I joined the game. Should I use it or hoard them for later? 🙏 Thanks
You need your own copy of mk11, then just link it to mobile in the settings
For the souls, do whatever you want with them, open kc packs for now
Saving souls when you have nothing will do more harm than good
Oh ok. What are kc packs?
Kombat cup pack
Ok thank you 
Is sindel mk11 good?
Yes
What about joker
Every diamond is good
I just tried link to console but it's already linked to another 1 but idk how to delink it
Opinion on mk11 scorpion, fujin and fire god liu kang as a team?
Just got liu kang one from the compensation reward
And I just started , I’m lucky I’m technically starting with 3 diamond lol
dose anyone know how to fix error waiting for wifi I can't open my game
My mk11 wont open on my phone anymore so I decided to log in on another device but my cloud data isnt loading in, why is this happening?
Help a guy came into my house killed my family and stole my phone how do I get the mk11 account that was on that phone back
i cant open my game, it says data connection required and i have wifi idk why I cant open my game
Use wifi like the message says
Use data like the message says
alr
it didnt work D:
Try a vpn then
all right tysm, imma update you if its working or nah
is anyone else having issues getting in to your wbid
Every time I got to a certain battle in the krypt it closes app
It happens if you're facing/using Terminator and Shang Tsung sometimes
unless it is Boss Battle, avoid fighting those characters
what does toughness boost do on gear?
ohhh thank you
Can someone help me
Everytime i press to get free souls by completing offers it says there are no offers available for me and its been like this ever since i start playing and i dont know how to fix it
how good is kw scorpion and kw sub zero
very good
scorpion is fusion 1
Hello, I'm new here on discord, I have a question, a few months ago I was given a random reward for logging in, and when I claimed it, it said 'Failed to establish Connection with the servers', after that it never let me in again, I even uninstalled it and tried to enter the account again, but now it doesn't even go past the loading screen if i try, What can I do in that case? 😥
How do you guys level up your characters because i have had so many at like 10-20 for so long and the grind is agonizingly slow to even get one level
You can open packs to get level up cards as well as new characters
Or do the old school way which is spam grinding story mode
The only packs that give level up’s are the challenge ones and i was told they are a waste, i have been buying the KC ones currently
It is a waste
You can try opening skarlet packs after the kc event
It gives 3 lv up cards
Mk 11 scorpion, mk 11 subzero and skarlet or mk 11 liu kang, mk 11 scorpion and skarlet
I see, ty
I thought faction wars was better
Oh yeah
Parent pack or kc pack
Parent
strike force johnny cage any good? just got him from parental pack
Yeah, s tier
Pls I need help
I tried to associate my mk11 account to a new email because I lost access to the original, but now it just signs in with both logins, is there any way I can change this?
is mk11 rain possible to obtain from new fighter diamond pack (the beginner pack for new users)
then mobile game started and my progress gone by the way ı hjad a play sınce two years and ı report wbid costumor serrvıce and then they want some receipt and they saidme '' meanwhile ı have already informed the agent working on your original ticket about your additıonal submitted refceipt '' thats it
so my problem is ı had played krypt and fınısh easy mode
please helpme ?
Tried logging into my WB account but it just loads and nothing happens
Why can’t I collect my 40 souls from linking my@account? It says I can complete the quest today but when I log on to my mk11, nothing happens to the mobile one
When i watch ads in the 9th ad It charges and don't give me the reward how can i fix It??
Fr filled with glitches don't do wild stuff that will permanently disable ur account its legit years of hard work 😌
well for free would be quests, otherwise doin tapjoy offers while bonus events happen
Im playing for some time now. But I still lack at leveling my cards. What is the easiest way?
Fw quick battles
Thanks. How long does it approximately take for one card to reach level 50?
ye but which tapjoy offer is the easiest to do in ur opinion?
it kinda differs between devices or region
usually whatever top offer where you would donate or buy some product would be good
ok
so how do they work ? Do I need to download the games mentioned from play store and then keep playing until events mentioned are finished ?
Is mk11 scorpion, raiden and skarlet a good start for story mode?
I’m literally at the third tower of story mode
My highest level character is the mk11 scorpion at level 11
does anybody know if I can unlink a console to put on another one?
cause I have my account linked to a ps4 that I have, and lately, I've been using much more the xbox to play mk11
so I wanted to link it to that xbox
You can't
Link is permanent
Is it worth buying the JC kombat pass? I dont have any maxed out cards yet and was considering it. Or are there better alternatives for 10$
I tried buying the lucky 8 diamonds pack and I got the open failed screen what do I do
Tower equipments
Should i wait for next tower then? Also im not sure if i have enough fusions to beat a tower
You don't care about beating it, what matters is getting the equipments
Have you logged in for 30 days after console linking? If yes, then that would be why, after 30 days, it drops down to 5 souls a day per mk11 login
Guys when I tried switching acc why did my account keep switching its email and not account
@edgy shale no everyday I have
Yo guys I have
Mk11 scorpion
Mk11 sub zero
Mk11 raiden
Circle of shadow Kung Lao
Idk which to choose for my team can you guys help ?
Just use the mk11s together
Are any of the current sorcerer tower bundles especially good to buy
Anyone can help regarding profile login? it just loads and nothing happens 😦
I need some help am trying to log in to my acc and it keeps loading and nothing happens. In my wb plays account
Guys when I tried switching acc why did my account keep switching its email and not accountLike the feelings itself Ребята, когда я пытался сменить акк, почему моя учетная запись продолжала переключаться на электронную почту, а не на учетную запись
Is there going to be a 4 july sale ?
Mate its 25th july
Ok I did a tapjoy offer for 586 souls for idle gold miner it said I had to reach gold mine which I did and I didnt get anything so I went to there support thing and they said they will email me back shortly and they haven't u reckon I been scammed? This took hours btw
sometimes it takes a while for it to get rewarded to ye
either that or you didn't do it properly
Hi I need help
I can't login to my old account whenever I do it just keep loading waited for 5 mins
Was it an android or ios acc
Android
What device u on rn
Infinix note 10
So android
Yeah
Try switching your device language to US english
Sometimes it works, sometimes it doesn't
I am using it
Or maybe uk English
No it's already in us English
And yes i did all the changes like english US ..
Switch device language to us english
When logging into the account, nothing happens and the save information is not loaded
^
Which talent should i pick on the second tier for offense?
hi good evening, how do you delete your mortal kombat mobile account?
I'll be without a cell phone for a few years
Oh
Desculpa eu sou brasileiro sei quase nada de gírias ou dialetos americanos 😅
if i write something wrong i'm sorry i'm weak with english
Ok
about the game, do you know how I can disconnect from the email,?
Guys
I need help with talent tree after the first talent i max out it doesnt let me progresd
This is for every category offense defence support
You need to put points in the bar below to progress
Which bar below i dont see any bar but the talents i maxed out @vapid osprey
Below the talents, there's the add+ button
Also, if you want a good tree, you can copy mine
Ok
Tutorial how to brutality on basic attack like ytber?
You need brutality equipments
what are some gold characters i should try focus on getting? so far i got kombat cup johnny cage and sonya and sun kotal kahn
Hanso Scorpion
sure
what abt diamonds? rn i got mk11 kabal and sub zero and black dragon kano
Get a third mk11
You can just open skarlet packs
You get challenge golds and mk11s
sure
Hello everybody,I have a problem with my login, I haven't connected since 2019, I tried to connect to my old account today and I can't, it keeps loading, any solution?
How do I level up my characters fast?other than the level up card
@terse ingot in my opinion I would say faction wars is the best way
Fw quick battles
Play 5 battles, that’s all ur characters energy
Her SP2 does good damage
I equip her with something that gives luck on tag-in. That way her tag-in damage is crit damage. This also fills her meter faster. Use her SP2. Tag out. Repeat.
Does SOTF also apply to Krypt?
Where to write to support, on their off.there is no such site, I was banned for nothing!?
I had an account that I played for 2 years. I recently switched to an iphone. I had linked the previous account to wb play. Yesterday I downloaded the game to my phone and then I tried to log in with wb play, but it didn't work, gmail was connected to the newly opened game. How can I recover my old account?
i did a tapjoy offer for some souls but its been 10 days + requested and no answer still? no email notifcation or anything either what do i do
No
Can't transfer progress between android and ios
Take it to tapjoy support
Why
Cause that's how it is
Different servers between the two
The progress made on one server doesn't exist on the other
🥺
@vapid osprey Thanks, but now also no need this, ban forever.
Appeal the ban through the link i sent
Yes, I already understood where the site is and wrote to them 40 minutes ago, they replied that they were banned forever.
I have….
Then contact them again
can someone help i cant watch the ads for free rewards for some reason
the button is just grey and when i press it it dosent do anything
guys do u know how fix the issue when u try and login into ur account but it just keeps loading.
Why are people’s card fusion 2 but level 60?
I think that’s ascension 2, when ur character is fx then u can go pass that
Basically that card is f12
Not fixed for now
o ok thx
Me neither I cam back this update but people are saying it's been 2 updates
Log in issue
I wonder do they even care
Is the kc team better with kc cassie or cocc
It depends
kc Cassie is good for cripple immunity which is good for sorcerer tower boss fights
Cassie gives block breaker which is really nice
in my opinion cov Cassie is more reliable
Hi! Sorry if this has already been discussed but I wanted to ask if anyone else is having trouble logging into their account. When I try to log into the account, it keeps logging in endlessly. Does anyone know if I can fix this? Thanks
Try switching phone languages around until it works
does anyone know how to save an account and put it on another device
Connect it to a WB id, remember you can't transfer between android and ios
Hmm why would that work? Seems like a strange work around.
I can’t log into an old account and I’ve always been on iOS.
Idk, it just does
Interesting. Will give it a try.
Is it keyboard language or actual display language?
Phone language
Anyone know what a ticket number is and how to find it.?
does anyone know how to fix “Estimates Time Until Available:Unavailable” for story, towers of time, klassic towers, krypt, online, ai battle kollection and parts of tutorial?
I need some help am trying to log in to my acc and it keeps loading and nothing happens. In my wb plays account
Am using another phone and now i cant get my progress back it keeps on loading
so i try to logged in to my other acc when i was at a beginner acc but it associated with my other acc and now when i try to log in to my other acc it goes to the beginner one
Yep im facing the same exact problem can someone please hlep
*help
Did we lost our old accounts??
No guys u didn't lose ur accounts
It's just a bug
Hopefully it gets fixed soon 🙏
Same problem here
How do we deassociate our emails with the beginner account we were forced to create?
Did you switch from android to ios?
Cant connect to my acc on my phone , any idea?
-i am logged in in my emu though do i log out from there to be able to log in phone ?
i can’t log in to my WBID from my phone, everytime i do it freezes, i made the account on a tablet any help?
From iOS to Android
I logged in on Android and it appears my iOS account has disappeared
Is there anything one can do about this?
Is it possible to login my android acc w my new ios device? Cause i ended up buying a new iphone today and i wanna play mkm
you can't login from android to ios and vice versa, they are different servers
Men thats deep 😔
ios stays in ios and android stays in android
At least i somehow got fujin so its aight
They should do cross ngl
And merge servers if they can
ehh tbh idk
i feel upset about it as well, because i had to start new in android, coming from ios lol
just to realize that's the issue
Its mega unstraight
They should rlly merge
Cause if a person like me who just upgraded to a big upgrade from my android
And want to play mkm
android better anyway
And i cant bcz there is no cross login
Imo not really bcz
I mean ive been w android for 16 years
I don't thing that's possible
And im enjoying ios more atm
Wouldnt be bad if it could
Bcs the game is over 8 years old
im playing on an emulator for android so i can safely assume yeah it kinda is
only for this game though
I can see some accounts being lost if they merge servers
I also have questions about people somehow replacing their old accounts with a new clean account in ios, how does that happen?
Netherealm y'all gotta help me get my account back please man I need it back I didn't do anything wrong and I've been waiting for it since last week
Hello, Hello My Account Was Unfairly Suspended What Can I Do? I get a sign telling me: Suspended Account!! And everything was after the update, And what makes me angry is that before said update I invested money in the game for the first time
make a support ticket
Support ticket
I DID
And how do I do that??
Ok Thanks for the help Anything Let me know again 👍🏻
Amm I already sent the request, was it like 1 week or 2??
What?
Yes and they still do not answer me, a few minutes ago I entered the spam mail and I sent them my test again and I told them about my problem, in detail
How Proof I Have Screenshots And Videos Showing What I Was Playing Legally Without Using Cheats Or Modifying The Game
Idk what to tell you, support is kinda dumb sometimes
They won't give you your account back man they haven't given me mine back rither
I have accidentally deleted my old account on my maxed account is there a way to restore it
Hello folks. Nik here. Came back after quite some time. I have an issue. I hope you guys would help me.
Actually, I was trying to restore my old account. I remember the credentials and it even showed "Account found". I pressed on 'Accept'. But then it just got stuck on one screen with the 'dragon circle' going round and round below. Network speed is great. Can anyone help me?
Guys im a new mk mobile player (well new account i lost my old stacked account from 6 or 7 years back) its a 13 day old account i have a team of diamond shang tsung,sonya blade kombat cup fusion 3,johnny cage fusion 7 kombat cup. In store i can buy another fusion of johnny cage kombat cup for 450 souls or do i go buy the elite netherealm elder god pack for 450 souls that has like a 28% chance of getting a diamond
Im leaning towards buying johnny cage as itll help me power through bosses
Then getting ermac
From faction wars
Buying characters from the store isn't worth it, you can just get them from packs
For klassic ermac, unless boss battles take you more than 10 tries with your current characters, he's not worth getting over fw equipments either
Pk
Ok
@vapid osprey so should i get fw equipment and forget characters for now
Also
Should i do the pack then
Skarlet/parental packs, and doll/sash/tomahawk from fw
Actually, I was trying to restore my old account. I remember the credentials and it even showed "Account found". I pressed on 'Accept'. But then it just got stuck on one screen with the 'dragon circle' going round and round below. Network speed is great. Can anyone help me?
Try swapping languages around on your phone until it works
Alright so.
Im kinda new and bought the Kombat Pass. I have KC JC at fusion 9 and there’s one more copy of him in the pass but there’s also one in the character shop for 450 so I was wondering if it’s worth to buy that one or just wait till I get the one in the pass?
wait
save 450 souls
js grind the pass it has some easy challenges
