Switch Support

[zenith obsidian]

I turned off my switch while the game was loading, and now my switch is stuck on the loading screen. I can’t home out or turn the console off.

[orchid axle]

Hold the power button for 12 seconds

[zenith obsidian]

Thanks

[orchid axle]

No problem

[pastel flower]

@cold ginkgo hi my guy I I logged in to epic games with my Nintendo account and it says this

Will it erase all my stuff?

[cold ginkgo]

Are you using the same Nintendo account that you originally linked to?

[pastel flower]

Yuh

[cold ginkgo]

Huh weird, it shouldn’t be doing that

I recommend double checking

[pastel flower]

K I double checked it is the right account

[cold ginkgo]

I would say you might have to ask somebody else unfortunately.

It has never done that for me

So I unfortunately can’t help with this since I don’t want to risk potentially deleting your account

[pastel flower]

Kk I appreciate the support ❤️

[cold ginkgo]

No problem! Hopefully you can get this figured out 💚

[orchid axle]

No that’s normal

When you login with Nintendo on the Epic Games Website, it wants to convert the Nintendo Console Epic Account into a regular Epic Games Account

If you want to make sure not to loose any progression note down the support ID in Fall Guys at Settings —> Profile

[visual hound]

Hello support. I have been trying to play but it keep coming up with this message. I have uninstall and install a few times but still the same. What can I do?

My home internet is fine. Playing other games on the switch is also fine

[pastel flower]

Offload and re-download
Press the minus button then go to manage software then press archive software then re-download

[pastel flower]

@cold ginkgo @orchid axle thank you guys so much. Sorry for the late response I was busy anyway I tested it on my Xbox account just to make sure it worked

[cold ginkgo]

No problem!

[orchid axle]

No problem

[native heron]

There is a strange problem with FG creative (on switch only as far as I know). So if I open the 'load' menu in creative section and then open a level, then exit the level (at any time), and if I ever try to open the load menu again anytime after, the game sofltocks

[zenith obsidian]

Whenever I try to play the game says” epic games account error” does anyone know how to fix this?

[orchid axle]

What is the error code?

[zenith obsidian]

My internet went out so I can’t check

[pastel flower]

Press the minus button then go to software management then go to archive software the game will start downloading and fixing the problem

[foggy reef]

Been repeatedly trying to play fall guys but whenever I load into a lobby it says

Critical Error

Fall Guys has encountered an error, and performance may be afafected if you continue... Please restart

So i restart but it doesn't do anything and same error appears, any help is appreciated

[orchid axle]

Can you send a screenshot of the message?

[foggy reef]

will take one

[orchid axle]

But you probably have to reinstall the game. I’m just curious on what the message looks like

[orchid axle]

Okay

[orchid axle]

You can try this

[dawn oyster]

Yeah MT have recommended Reinstalling the Game if you get a Critical Error

[formal storm]

Explore Mode: It keeps resetting when player count reaches 16+ players, then says "Disconnected from server." (Multiple people have experienced this issue since new pass started.)

[red sage]

i hate that that is literally the only solution

sometimes it doesnt even work 😔

[orchid axle]

You should try installing Fall Guys internally instead of the SD Card

[native heron]

This bug has been in the game for quite a while, not sure if it is unnoticed or whatnot, but anyways, every time I open a map (whether creating a new one, or loading a map), then exit the map editor (at any time), then try to open the 'Load' menu (again, at any time), my game crashes. I honestly don't know if this is only on Switch, but it's very frustrating, especially when trying to fix/edit my maps. And I forgot to mention, it not only crashes the game after exiting a map, then trying to open 'load', it will just randomly crash the game when I try to open it. It's very strange, at first I thought that maybe it's just an overloading bug or something since FG isn't super stable on Switch, but I don't even have that many maps, so I don't understand what is causing it, plus I have to delete and reinstall it sometimes just to load a map

[brisk void]

hi guys. im unable to play fall guys
on switch
when using wifi, i can log in but it disconnects me as soon as first stage loads
when using phone hotspot, it tells me "failed to log in"
...
any ideas?

[orchid axle]

Did you try loading into a game when you were next to the router?

Mobile hotspot is often not working on some carriers / locations

Like with fall guys

[old hearth]

The game has been unplayable for the past few days on switch. Keeps crashing all the time what make the game unplayable. Is it only switch related ? Any patch/fix on the way ? Any suggestions ? Thanks in advance 🙏🏻

[sullen skiff]

You can try deleting the game and then downloading it.

[orchid axle]

Doesn’t really help a lot tbh

For a lot of players the game crashes every 2nd show they play

On switch

[old hearth]

I have done it and did fix the problem

[old hearth]

I always happen to me on the first show I play after like 5-10mn. Means that I won’t be able to get the rewards for the 4th anniversary as it’s just unplayable. Anyway to get compensation or fixing this crap for preventing switch players from playing and getting rewards ? I honestly don’t understand how this game could be so broken after 4 years 🤷‍♂️

[glad dome]

Hello, my girlfriend is running into an issue with publishing and re-publishing maps on Switch. It keeps generating an error and it takes 10+ times before it actually works

Have already tried re-installing but didnt do anything

[cold ginkgo]

The latest update has caused crashes to become super common. A patch for it will likely be released in the next week or so. For now we just have to wait

[serene valve]

@west ocean (tagging so he can find) but he crashed twice on hoverboard heros back to back

[west ocean]

Anyone else having issues with the swtich? Two times tonight it crashed when I went to play hover board heroes.

[red sage]

switch just overall sucks, thats why i stopped playing fall guys all together

[west ocean]

Yeah I hopped over to my ps4 I'm just typically on my switch more playing Unite, Pokémon games, etc so it's just convenient

[red sage]

i just play mario kart

and alot of mario games

i dont have another console 😔

[topaz violet]

Anyone having the critical error thing?

[orchid axle]

If you get it you should reinstall the game.

[topaz violet]

FFS not again ... I'm so tired of doing that hahaha

[orchid axle]

Yeah, idk what they did wrong with the switch port

[topaz violet]

Oh well... It's what it's.... I'll try that, thanks!

[raw bane]

I can't find a way to change my Name on my fall guys game on switch and I saw another issue, I unlocked the Crocodile costume but I can't get it

[orchid axle]

If you want to change your name, you have to change the Name of your Epic Games Account

[raw bane]

Already did

[orchid axle]

Did it not change?

[raw bane]

I'm still with the same name :/

[orchid axle]

Did you login with Nintendo Switch (like did you select the Nintendo Switch icon)

[raw bane]

yup

[orchid axle]

Can you try logging out and back in again on the website? Also did you restart your game after changing the name because you have to do that

[raw bane]

Yes I did :v

[orchid axle]

Okay, then you should contact Epic Games Player Support.
https://support.fallguys.com

[glad dome]

Anyone having problems opening the Creative tab on Switch? It crashes often when loading the view of all of your maps. Reinstalling doesn't help

[subtle elk]

I can't join my friends that are on platforms- is there something wrong with switch?

[topaz mirage]

I have a similar problem, I dont receive invites and i cant send them either

[languid hatch]

Ohh you have the same problem???

WOW

I cant play since the morning because i have the same error

And even 4 of my friends too

[native heron]

same, I've had it happen all the time

I can't even just reopen and finish my map

sometimes reinstalling is a temporary fix, but then it just happens all over again

[arctic cedar]

Same here

I cant play on switch

[arctic cedar]

Its shows to my friends that im online, but they can join to me, and i cant join the them

[glad dome]

what can we do now? My girlfriend @rain zenith cant even access her maps and create new levels

[native heron]

I mean, restarting Switch may help, it worked for me once today ¯_(ツ)_/¯

but other than that, ig we'll have to wait for mt to fix it

[small fern]

Hola, alguien habla en español?

[glad dome]

We cant even access the Creative tab because the Switch crashes before the view of your maps load. Please help anyone

We've tried reinstalling, restarting, checking for corrupt data, literally everything

[orchid axle]

It’s the game and not your switch, especially since you’ve already factory reset your switch

[brittle idol]

Just gonna have to wait for them to care to fix the game. Unfortunately.

[glad dome]

Sad.. are you experiencing any crashes as well?

[subtle elk]

I agree, same here

[cold ginkgo]

The switch version of the game currently experiences more crashes than usual

The team is likely already working on a fix, but I do recommend reporting the issue to them to increase visibility

[winter jackal]

my game keeps getting a critical error message when i try to load i nto a full game

and i have to keep restart

[cold ginkgo]

Reinstalling fixes that issue

[winter jackal]

Thank you

I’ve been trying for days on end

[cold ginkgo]

No problem!

The game has been having that issue for a while now, but they’ll probably implement a full fix for it and the crashes in a future update

In the meantime, I hope you enjoy the game now that it actually works again!

[winter jackal]

I have been given the hope to finally continue my grind 😎🔥🗣️

[cold ginkgo]

Just beware of crashes every once in a while!

[winter jackal]

As in when your in game?

[cold ginkgo]

Yeah

The latest version of the game crashes pretty often on switch, but the team is working on fixing that in an upcoming update

For now just kinda expect the game to crash somewhat often every few games

[winter jackal]

Imagine being top 2 in finals and dying cause you crashed

[cold ginkgo]

Yeah it’s somewhat annoying, although the crashes only typically happen early on in the game, and during a loading screen

I’ve never crashed in the middle of a level, so that shouldn’t be a worry!

[winter jackal]

Ah alright

Then that’s something good

[cold ginkgo]

Yep

Either way the issue should be fully fixed in a few weeks when we get our next update, since the team has been working on fixing it

[brittle idol]

good to know they're working on it at least

[sullen skiff]

It crashed for at the end of the Pipe Dream level when I was using the emoji things.

[sullen skiff]

And the beginning of the speed slider level.

[neat shard]

I had a problem when playing space race where the platforms in low gravity weren’t moving but for other players it was and then when I got to the pipe section the pipes weren’t working and acted more like a tunnel

[brittle idol]

...that was the fastest i had it close on me. I opened the game, pressed a button to get rid of the reminder that the fame pass is ending and it closed because of an error. I mean if you don't want me to play, that's fine.

[tranquil yoke]

I'm actually having the same issue. I just tried opening it tonight and it just closed on me before I could even get into the game.

I'm both:Switch and PC for it

[jolly wyvern]

In creative when I save my level my game crashes. The next time I open it it is unsaved and has an error at the top that says "Hash Check Failed!"

[brazen bay]

hello everyone, I have a question, my sister is playing on nintendo fall guys and randomly the following message appears the software was closed becuse an error occurred if anyone has any tips I would be very happy thanks

[sullen skiff]

You can try deleting the game or archiving it and then redownloading it if the game crashes before getting to the lobby thing.

[brazen bay]

well, it's either in the menu it says the error I wrote earlier or the game crashes while loading the track, but if the reinstallation solves the problem, and it was reinstalled once since then, it crashes all the time, thank you for the help

[jolly wyvern]

They patched the hash check failed issue

[winter jackal]

Does the Fall Guys progress save if you delete the game with no save backed up?

[orchid axle]

Yes

It’s saved to your Epic Games Account

[winter jackal]

So, i made a switch account tho

does it still create an epic games account?

[orchid axle]

It creates a „platform Epic Games Account“ and uses that to save the progress

[winter jackal]

But what if i don't have the login credentials for it?

[orchid axle]

If you want you can migrate to a full Epic Games Account, if you want to continue playing with your progress on other devices

[orchid axle]

It saves the login to your Nintendo Account

[winter jackal]

oh phew, so deleting the game will save my progress even after reinstalling it?

[orchid axle]

Yes

[winter jackal]

Alright, thanks!

[orchid axle]

If you want you can go to the epic games website (https://epicgames.com) and login with Nintendo. It should ask you to complete the registration. (You only have to do this if you want to change your username and play with the same progress on other platforms

Have a nice day and weekend

[winter jackal]

You too, thanks!

[winter jackal]

Do you need a Nintendo membership

To save it?

[orchid axle]

No

[winter jackal]

Ah phew

[honest sluice]

Everytime I try to load up a match on fall guys I get
“ All guys has encountered an error and Performance may be affected if you continue to play without restarting the game please restart the game for the best possible experience” error message what else do I do other then restart the game?

[orchid axle]

Reinstall the game

[honest sluice]

Thanks it worked

[austere condor]

When i want publishing my map it doesn't work...there is an error message

[limber ginkgo]

Hello guys, can someone please help me. When I save my map or publish it I get hit with these screens saying failed to save and it always happens. If someone knows how to fix it, I would be appreciated.

[jolly wyvern]

It's always been like that on switch. You pretty much just have to retry over and over again. I recommend waiting until a save doesn't fail then try to beat the level in publish as fast as possible. I think it may be a server issue

[limber ginkgo]

Alright, I will try that.

[fair oak]

I had 200 Show-Bucks from the Fame Pass before I bought another 1000 to buy the Fame Pass and get more 600 Show-Bucks
I did that using my phone and in the end I'm at 1200 Show-Bucks
the weird thing is that on my Switch I only have 600 Show-Bucks instead of 1200

[orchid axle]

That’s normal. They don’t sync showbucks across some platforms

[fair oak]

so if I buy the next Fame Pass using my phone the amount of Show-Bucks on my Switch will still be 600 right?

[orchid axle]

Wait, let me find the article

Here, check this out:

https://www.epicgames.com/help/en-US/c-Category_FallGuys/c-FallGuys_Gameplay/are-show-bucks-shared-across-platforms-in-fall-guys-a000085379

[fair oak]

thank you very much

[fair oak]

okay so purchased Show-Bucks on any other platform than Switch will only show up on these other platforms
I wonder if it's the same for spending Show-Bucks
if that's the case if I buy the next Fame Pass on my phone the amount of Show-Bucks I'll have is 600 which will be the same on Switch

[mighty dagger]

when i party up with some people then everyone readys up my game just freezes and i have to restart my game. is there a way i can fix it?

[orchid axle]

Reinstall the game.

[mighty dagger]

ok thank you

[open walrus]

How often do you get levels in knockout that you can destroy objects in
Last day of the event so I’m curious
(Edit;) my friend said there’s 2 levels u can get it in

[stiff grail]

Hi can someone explain why this message keeps showing up everytime that want to play modes I did play this morning and now idk why it’s not letting me play in the match since I did update the game?

[cold ginkgo]

Reinstalling fixes that

[jolly wyvern]

Creative mode sometimes crashes when I save displaying "hash check failed" when i return. It happens on and off. I hate losing my hard work. This has happened for months now. I have no idea why they couldn't have fixed it by now.

[knotty kestrel]

Does anybody know if Fall Guys is still playable on Switch Lite? Have crashes almost every game I try to play

[dense sequoia]

Is it just me, but it seems like the sound volume on FG is quieter than other switch games - I have to turn the switch volume up (and the ingame volume setting is already set to max)

[stable kernel]

When are they gonna fix the game constantly crashing on switch, it’s getting quite annoying…

[jovial roost]

hello, im on switch lite and ive been trying to connect to the game and i think since its been a while i haven’t played (?) it has problems downloading content, ive restarted the game twice and its still not working

[dawn oyster]

Go to the Switch System Settings > System > Date and Time and make sure that "Synchronise Clock via Internet" is On

[jovial roost]

oh you were right thank you so much!!

[dawn oyster]

[grave ravine]

Any ideas on how to get the game to stop crashing so much? Its everytime I get to the final round it crashes 😭

[cold ginkgo]

The team is currently working on that issue

The latest update improved it slightly in some game modes, so explore and creator spotlight last much longer without crashes than the other games

The issue should hopefully be resolved with the next update, but for now I recommend playing those 2 game modes I mentioned above, as they are the most reliable at this time

[jovial roost]

this shows up everytime i try to play…. did what it said but that text still shows up

[orchid axle]

Reinstall the game.

[jovial roost]

thank you it worked

[orchid axle]

No problem.

[vestal spade]

Please help

[normal oxide]

I get this error a lot, just got kicked out 4 time in less than an hour. Can you guys fix it please??

[normal oxide]

Same

The solution is to fix it by the developers I guess

[normal oxide]

Guys I reported the issue and I hope they fix it soon

[vestal spade]

Delete the program, be careful, delete, do not archive, then before reinstalling it from the eshop restart your Nintendo, then reinstall the game from the eshop, that might work, it's an error that happened a while ago

[sullen skiff]

Guys, Fall Guys has compatibility issues on Nintendo Switch 2.

Maybe this has to do with the content update or something.

[vestal spade]

Works?

[limber ginkgo]

Maybe it’s because of voice chat

[normal oxide]

Will try soon

[vestal spade]

Ok

Good luck

[drifting egret]

There’s like a 20% chance i disconnect if the the final is Pine Climb, seems a little silly

[open walrus]

Guys
** I haven’t been able to get a game for over 10 days now**
It says an in-game error msg after trying to find a game for a minute.
“Fall guys has encountered an error, and performance may be affected if you continue to play without restarting the game
Please restart the game for the best possible experience”
BUT IT SENDS ME TO MENU NO MATTER WHAT
I’ve restarted the game. Changed my region. It says the error after finding a game of 30 ppl. Additionally, the picture of my rank in the game modes selector menu is a glitched white square. It’s been like this for the whole time. I’ve already written about this well over a wk ago. Nothings changed. I am still communicating with them. I use the credits from each battle pass to get the next battle pass. I’ve been doing it this way a few months so that if I want to buy store packs I can just do that completely separately whenever I feel like it. Keeps things waay simpler. This is basically throwing my money down a drain as I simply cannottt get a game

[limber ginkgo]

Have you deleted the software and reinstalled it?

[open walrus]

Wait
That actually sounds like it might work!!!!
I’ll try it out
Thanks friend

[limber ginkgo]

No problem

[smoky wasp]

The creative is too broken on switch, my levels are not saved and I can't publish them, could someone help me?

[cold ginkgo]

While the message says that it isn’t saving, it actually still is

For publishing, you just have to keep redoing the test until it works sadly

[smoky wasp]

Thanks but sometimes when I save the level the game kicks me out of creative without saving . Is there any way to fix this?

[cold ginkgo]

I’ve never experienced that myself so I can’t help sadly

You can try reinstalling the game and seeing if that resolves that issue

[limber ginkgo]

I wonder why it does that?

[cold ginkgo]

It’s because the game keeps thinking that the saving failed

If the save “fails” the level can’t publish

[limber ginkgo]

I see

[cold ginkgo]

So you have to keep redoing the publishing test until the game realizes the save went through

[limber ginkgo]

lol

Hopefully they can fix that soon

[smoky wasp]

Thanks anyway

[dawn oyster]

@subtle elk Send Images/Videos Here, so I Have a Better Understanding of your Issue

[subtle elk]

Re

[subtle elk]

but it's not you who are going to solve the problem, you are developers?

It's useless if you're not a developer.

[orchid axle]

This is community support??

[subtle elk]

@dawn oyster

[dawn oyster]

I'm Not a Dev. I'm just Someone in the Community who Wants to Help You with your Issue

[subtle elk]

okay so let it go

[dawn oyster]

What?

[dawn oyster]

I can Help Solve your Problem, I Just Need to Have a Better Understanding of What you Mean, which is Why I Asked for Images and Videos

[dawn oyster]

Alright then...

[untold scarab]

Hi, hoping someone can help. My son is playing on a Switch 2 & has created a round but can't work out how to publish it? Anyone got any advice? He has been able to Build & Play his own course but can't get further than that. How does he Test & then Publish it? Thanks

[orchid axle]

Usually by going into the menu with the + Button and then there should be a button for test and publish

[untold scarab]

Thanks, we tried pressing + but couldn't see a test & publish option. Will double check again.

[orchid axle]

Okay. Can you send a picture / screenshot of all available options?

[untold scarab]

Sure. The + only gives the option to Build or Play
Here are pics of my screen on my Switch Lite. It's the same for his Switch 2 (currently playing another game on it).

[dawn oyster]

Press the Right Stick to Bring Up the Creator Menu

There, you'll be able to Publish the Level by Selecting "Publish"

[untold scarab]

Amazing, thank you! Just tried that & it's given me that menu. You have saved the day 👏🏻👍🏻

[dawn oyster]

Glad to have Helped!

[untold scarab]

[shut ridge]

it happens this to with my friend

even he have strong connection

pls help

[shut ridge]

Nice help ig

[midnight hound]

Ye

[scarlet furnace]

Hello i'm trying to play on switch 2 but i see this screen

I can't press accept, it does nothing

I cam't press A Y or X orany other buttons, it does nothing

Only B works which declines

Is tjhs a known issue?

[dawn oyster]

Have You Tried Scrolling Down to the End of the TOS?

Oh, They Left

[cold ginkgo]

I hope they tried scrolling down because that’s all they had to do

[twilit island]

Anyone else getting "critical error" when trying to join games?

[cold ginkgo]

Reinstalling the game fixes that issue

[twilit island]

Awesome thanks

[rocky forge]

Solve Switch issues! Since this platform has just released, we may not have many pins just yet. Please ask your question here and see if someone knows the answer!

Issue Tracker:
https://fallguys.com/issue-tracker

[unkempt mortar]

I get a party error every time I party up I restarted my console deleted and reinstalled the game and it won’t work

[rose lichen]

I still cant login on my Normal Switch (Login Error check Connection) but on my Lite i can. I dont have any other problems with other games on my normal switch. Several users reported that but i cant see it on the Trello Issue Tracker yet. Is it a known issue?

[limber osprey]

Are you guys even aware that our games are crashing at times? I got a recent one that just happened during Sweet Thieves

[urban wagon]

My wife downloaded fall guys and set up her epicgames account on the switch. But now it won't allow her to play. It just keeps saying "Error. Failed to login, please check your connection" and the internet connection is not the issue. I even uninstalled and reinstalled. Same problem

I even unlinked and relinked the account via the epicgames site and the issue still persists.

[tough pewter]

This article might help: https://support.fallguys.com/hc/en-us/articles/4416681022738-Failed-to-Login-please-check-your-connection-200-001-or-Stuck-on-Loading-Connecting-Black-Screen If it won't work then try contacting support.

[simple grail]

U need to connect a Nintendo account to your user to be able to use the eShop

[urban wagon]

It's the opposite way around for me. It works on my switch, but an error message on my wife's switch lite

[urban wagon]

@tough pewter fixed it! Just needed to have 'Synchronize Clock via Internet' on

[empty hinge]

My L and R buttons are broken and yea I wanna change my outfit and I can't go to the outfit changer soo

[tough pewter]

Cool!

[jagged socket]

I’m constantly having show-bucks items in my daily store. Are we not supposed to?

[wooden yoke]

Yes. The only things that are for kudos are titles and nameplates.

[coarse sky]

Is that normal that when I play fall guys for like 30 min for example (a certain amount of time) and then someone invites me, I can't accept the invitation, it says that there's an error...
(Btw I know that you can just restart the game and accept the invitation but it's long and people who play on PS, PC or Xbox don't have this issue...)
I wanted to know if there's a way to fix this...

[jaunty storm]

is there a way to see how many matches you have played?

[wooden yoke]

No

[jaunty storm]

oh alright ty

[atomic helm]

There’s a bit of a lag spike/FPS drop when the rhinos charge at you for some odd reason

[outer stratus]

Does anyone know that why I can’t invite nor accept the invitation from my friends on Switch. I don’t see any option to open party as well.

[atomic helm]

Restart your game, you might’ve had it on for too long

[outer stratus]

I tried it so many times but it still doesnt work

[wooden yoke]

Try switching nat on a or b

[outer stratus]

I did and it still didn’t work

I think i gotta rely on the dev patching this asap

[native pilot]

I’ve got a friend, and we’re trying to connect using voice chat, but he gets an error saying “Platform Permissions” Help please

[native pilot]

Please

[subtle elk]

hmm a lot of people that ive seen had this problem idk what to do i suggest contacting support https://support.fallguys.com/hc/en-us/requests/new

[junior terrace]

hello guys I have a problem rn
so I'm trying to link my Amazon account to fall guys
I go to the site the game shows me, i enter the code i get
but then the site says that the linking was succesful but in fall guys it says failed to link.
does anyone know why?

[subtle elk]

Did u restart the game and check

[junior terrace]

I was restarting right now actually

It said succesful now lol

thanks

[subtle elk]

Np at least it’s working for you now happy falling

[pliant thicket]

Hi guys, how can I invite friends? I don’t see any invitation button

[coarse sky]

U must press " - " , it opens the social pannel. U can add friends and invite them there 🙂👍

[thorn bear]

i have a glitch where it says my internet connection is weak but it isnt do u guys know what to do here the sentence is when i load into the lobby screen

someone please help

[subtle elk]

What servers are you playing on

[thorn bear]

when i linked the account i selected united states

but i cant go into lobby

[subtle elk]

Is it possible u could show us a screenshot

[thorn bear]

wait imma send i a few

[subtle elk]

Ok

[subtle elk]

Have u uninstalled the game and re downloaded it back

@thorn bear

[thorn bear]

ill try it wait

[thorn bear]

the same thing appears

[pliant thicket]

But there’s only a profile button but not a invite button

Also when my friend invites me I cannot get into the room, is it some kind of a bug?

[subtle elk]

The team are aware of that issue with inviting or joining players on switch they are working on a fix

[coarse sky]

If they are offline u can only see their profile

[coarse sky]

Have the same problem on my switch

I usually restart my game...it happens everytime

[thorn bear]

yo bro please help

[pliant thicket]

thanks. Good to know

[pliant thicket]

I can only check their profile even if they’re online 😦

[pliant thicket]

Restarting does nothing to me

[coarse sky]

Oh... :/

[subtle elk]

keep an eye on there issue tracker which is in the pinned messages

NOTE that it might take awhile to come on the tracker

[vestal lion]

I have a question on pc, I have a current epic account to which I connect ps and when I fired on nintendo fall guys, it made me make a new account, even though I turned off the game and deleted, I connected nintendo to the current epic account on pc, it made me make a new account anyway , I made a new account and now how should I do to log into my old account and sign the fall guys? I will add that he did not ask me to log in or some key like fortnite just created an account in which I do not even have an email, but told me to enter my date of birth and that's it

[kind willow]

I hope it’s soon! I really want to join on my Switch with friends. Good to know they are working on a fix!

[atomic helm]

Go to PC Support for this one!

[subtle elk]

#995105929131458603

[vestal lion]

But the point is that I fire the fall guys on nintendo for the first time I do the same account on epic to which you can not log in anyway, and then, as I have connected nintendo with epic on pc, I already see a new account in nintendo on epic

[vestal lion]

But the point is that I fire the fall guys on nintendo for the first time I do the same account on epic to which you can not log in anyway, and then, as I have connected nintendo with epic on pc, I already see a new account in nintendo on epic

[lavish steeple]

I have a question for my Switch. So yesterday night I tried to download fallguys on my Switch. I want to connect this fall guys game to my Fortnite account on PS4. Only one of my profiles on Switch is linked (the Nintendo Switch option for the ability to play online), and already has an Epic Games Account listed. Is there a way I may remove the account to add a new Epic Games Account?

Also, I'm using Playstation Network to use fortnite, but when I try to connect another Epic Games account to it, it says (in the website), that there is another account already linked. Is there a way to use this account and transfer it to my switch? So now I can't link my switch to even play fall guys on the account I want, without linking another and I don't want to do that unless I have to.

[vestal lion]

I have the same problem, it made me a new account when I launched fall guys, it didn't even ask me to login to epic, and when I downloaded fortnite and logged in to my pc account, it tells me that login failed and the link is already different

[atomic helm]

Link your Nintendo account to your Epic Account

[vestal lion]

Yes, but I did not ask the fall guys game, it only re-created an account on the epic that I do not have access to, only from the level of the game

[celest geyser]

Hi, I have a question. I'm giving you the registration prizes for June 21. I'm from the switch console.

As I have 3 awards

• The pre-registration nameplate, the kudos

• and a badge of em all from twitch

[vestal lion]

I will send you some photos Up that I took with the phone, formatted to the nintendo factory settings so that I asked about the epic of course and it did not help. So after I get into the game I still have a new epic account.

I'm sorry for spam but I want to show on the switch that despite the fact that I started the game and asked me about the rules, etc., my account was new

[subtle elk]

I wasn't given the pre-registration rewards either, but the twitch one I haven't finished yet

[subtle elk]

You have to create an epic account and then go to links and link your nintendo account

[wicked vale]

restart

[spice flax]

Does connecting to other platforms work now?

[subtle elk]

Is this supposed to happen and how can I fix it

It's been like this for two days

[lavish steeple]

I have a question for my Switch. So yesterday night I tried to download fallguys on my Switch. I want to connect this fall guys game to my Fortnite account on PS4. Only one of my profiles on Switch is linked (the Nintendo Switch option for the ability to play online), and already has an Epic Games Account listed. Is there a way I may remove the account to add a new Epic Games Account?

Also, I'm using Playstation Network to use fortnite, but when I try to connect another Epic Games account to it, it says (in the website), that there is another account already linked. Is there a way to use this account and transfer it to my switch? So now I can't link my switch to even play fall guys on the account I want, without linking another and I don't want to do that unless I have to.

[vestal lion]

but why if he wants on the old account, plus I linked the nintendo account with the old pc account

[civic urchin]

Hey guys... if I link my Amazon prime account with fall guys, will I get future months' rewards too as long as I'm a member of Amazon prime?

Please ping if you have an answer

[wooden yoke]

yes. You just need to claim them on prime gaming website

[civic urchin]

Sweet. Tysm!

[surreal spear]

One of my friends started playing and made an account. It wont let him invite us and it wont let us invite him. Does anybody know what I can do?

[celest hemlock]

Party sistem does not work on switch

Is it my problem or the devs?

[subtle elk]

can u explain your issue a bit more plz

[coarse sky]

I think it's like my issue @subtle elk .
I explained it here

I think that every switch player has this issue with friend invitations

[subtle elk]

yes the devs team are aware of that issue and working on a fix the issue could be fixed in the next update

[coarse sky]

👁👁👍

[spare flax]

is there a way to log out of the automated switch account?
i would like to have my ps4/epic games account on the switch instead

[viscid rapids]

Every time i record capture on switch, the music sometimes lag out.

[forest pine]

I have the same issue. I've tried restarting the game, deleting the game, unlinking my account and relinking it - nothing worked

I can't add anyone and they can't add me - I get an error code 2-A49QA-0003

[surreal spear]

One of my friends who already played on PC wanted to start playing on Switch. He couldnt invite us on Switch

[hard iris]

I get the same thing 2-A49QA-0003

It’s pretty sad all my friends are playing without me 😦

[quartz lance]

My game crashed while trying to exit a match and now I get an error every time I try to open the game 5 seconds in

[wary frost]

sometimes the game just closes and its usually after the round has finished. It just says "the software closed because of an error"

[broken timber]

Have they still not fixed the bug where you can’t create or join a party on switch??? Seriously it’s been almost 3 weeks since launch

I don’t even see it on the bug log as something they’re working on

[subtle elk]

The same thing happens to me too, when I invite an epic friend it tells me invitation sent even if the other users do not seem to me that they receive it, because I can never join their group

I had pre-registered on the site at the end of May just before the release, but the rewards have not yet arrived: a plate and maybe some kudos ...

[subtle elk]

It fix it

[subtle elk]

Error 201_003 on Nintendo Switch when creating a Party

The dev team are currently looking into this and believe it may be caused by using a Epic Games Account which has previously been linked to another Nintendo account.

Please bear with them on this

[jagged socket]

My issue is my Nintendo account was previously linked to another epic account.

When I linked it to my full epic account is when it stopped working.

[turbid swift]

When will Fall Guys stop crashing on my Switch?

[subtle elk]

When u say crash does it take u back to lobby or does it fully crash

[subtle elk]

Hey so when ever I play fall guys on my switch and I go in a match it always goes loading players and then just stops and then says finding match does anyone know how to fix this?

[stuck escarp]

I play on pc , now I got new switch , how can I play in Nintendo with my pc account

[spare flax]

excuse me how do i log out of a random autogenerated account on the switch?

[calm burrow]

switch Is a bit laggy

quite a bit actually

[jagged socket]

You need to go to epic and log in using your Nintendo account associated with the random one. It will prompt you to create a full epic account that will then allow you to unlink - make sure it’s a different email that your main account.

Once that one is unlinked then you can link your main account. BUT you may not be able to invite/accept invites anymore because it’s a bug with a lot of us in the same situation.

[deft yew]

Does any switch users appear offline even if the game says your offline? Cuz I've been experiencing this since the game came out on switch.

[hard iris]

Yes I switched epic accounts and am having the issue, I deleted the game and unlinked my epic account and relinked it through switch but it still doesn’t work, let me know if there’s anything I can provide to help solve this quicker thanks

[vale mantle]

How do i do them stretches at the countdown when the game is ab to start

It won't let me emote at all

[subtle elk]

U just have to wait until the team have fixed the issue

[vale mantle]

How can i view my account details about epic games on fall guys

[subtle elk]

I think u can do that on the epic games website am not 100% sure tho

[dark salmon]

I keep getting the error " Unable to join party at this time, please try again, and restart the game if error persists." I cannot join a party and if I were to invite people I cant because the party list wont show up. Also my Kudos and Showbucks arent saving from when I play on pc, so they arent showing up on the switch. Should I just reinstall the game?

[subtle elk]

u can try and reinstall the game

[dark salmon]

I did (deleted game and Save data) and everything was still the same

[subtle elk]

hmm that sounds like a bug problem i suggest contacting support so they can take a look for you https://support.fallguys.com/hc/en-us/requests/new

[crisp pier]

i download fall guys on my nintendo switch lite and when i try to find match i go into a "loop" lobby

how to fix that?

[wooden yoke]

Try changing nat

[vale mantle]

I forgot my account details since the acc is generated from fortnite and it made an epicx games acc

[jolly shore]

Hello, for a while now my game hasn’t been able to send invites or receive them, why is this?

[subtle elk]

The team are aware of that issue and working on a fix it should be fixed in the next update

[jolly shore]

Thank you for the info, do u possibly know when that could release

[subtle elk]

what the update

[wooden yoke]

No info about it sadly

[turbid kestrel]

I still have that bug too

[turbid kestrel]

This one too

[jagged socket]

Fingers crossed it gets fixed soon!!

[delicate barn]

Joining party issue still not fixed, damn

[subtle elk]

the update was just a login fix

[delicate barn]

Fair enough

[next dragon]

my game keeps saying processing content failed

[subtle elk]

have u restarted the game

[primal musk]

My game keeps saying that an update is required and it’s not allowing me to open the game 😦

[subtle elk]

did u update the game when there was a update a about 1 hour ago

[primal musk]

The update isn’t popping up for me to update it

[subtle elk]

uninstall the game and re download it back

[main hornet]

Still no switch party fix. This is a bit crazy. I just want to play the game with my kids and not have to pass a controller. And this is coming from a family that has put in 100’s of hours and will continue. Just crazy that it’s not fixed yet.

[subtle elk]

Just want to say the update today was only a login fix not a patch update

[wispy stump]

I can’t join friends and they can’t join me

[vernal robin]

same thing

[atomic helm]

Is this happening to anyone else or has it been patched already?

[ashen rover]

So I just downloaded this game, and it keeps telling me this. My internet is fine, I logged in, yet it keeps telling me to check my connection even tho, again, it's perfectly fine

[wispy stump]

This happened b4 u just have to keep trying or restart ur switch

[ashen rover]

Oooh, ok

Thx!

[dusky rock]

#995093521042247733 hello can someone tell me how to return an item from the store bought by mistake I left the nintendo to my cousin and he bought me a suit 😭

[ashen rover]

It's still not working

[next dragon]

@ashen roverare u logged in on epic?

[ashen rover]

Yup, logged in using my Nintendo account

[next dragon]

ok

@ashen roveris your timezone on automatic?

[ashen rover]

I don't think so

[next dragon]

ahh

that could be it then

[ashen rover]

Wdym?

[next dragon]

the issue

[leaden anvil]

Where do I find assistance regarding daily rewards? It seems that my game is still asking me to complete Ring Hexathlon, but this has been removed and switched to Blast Ball Trials. And yes, it has been updated already.

[wooden yoke]

After playing nlast ball you should progress in event and daylies

[leaden anvil]

I have already but that specific daily quest has not updated.

[wispy stump]

Are the switch party’s fixed

[jagged socket]

Nope

[pulsar kite]

👍

[subtle elk]

So..... I have some suits I bought with my money, but I don't remember my Gmail and I lost my epic games password.... There is a way to give all my old suits from this old epic games account to a new epic games account? 😭

Or I can't do something and I will eventually lose all my suits? :(

[wooden yoke]

You cant transfer data between two epic accounts

[subtle elk]

Oh

Thank you ^^

[viscid rapids]

I had 100 showbucks on my switch and they disappeared? I don’t remember spending them on anything?

[subtle elk]

Why my kudos are missing on Switch? I have like 4000 kudos on pc but on switch it only shows 800.

[weary token]

Hello! Why, when I enter a squad competition or a pair competition, at the beginning of the second round, I have such an error. But this is not the case in solo competitions.

[little panther]

Hey I need help changing my name and I don’t have an epic games account. What do I do? I really don’t like the name headtiger

[subtle elk]

hello

i have a problem with a game

can u help me please?

this

The game doesn't load for me, players connect but the game doesn't load for me

yes of course

like this for an hour

yes

so 20 min

yes

are your servers okay?

And who do I contact?

for what?

my boyfriend puts updating on the pc

[subtle elk]

whats your issue

And where do I contact him?

before we give you the link to contact support tell me your issue

[subtle elk]

The game doesn't load for me, players connect but the game doesn't load for me

[subtle elk]

did u uninstall the game and re downloaded it back

[subtle elk]

yes

did u fully restart your switch

yes

did u check for updates

[subtle elk]

https://support.fallguys.com/hc/en-us/requests/new contact support

yes

what is that link?

but i haven’t instagram

[subtle elk]

just click on the link and you can contact support

[subtle elk]

it takes you here

I already sent it to you

[subtle elk]

it won't come to me it will go to support team at mediatonic just wait for a response from them

and how long do i have to wait?

[subtle elk]

sometimes it could take a couple of hours maybe 12-24 hours

ahh thank u

[subtle elk]

if you don't hear from then within 2 days let us know

ok thank u

[subtle elk]

Why my kudos are missing on Switch? I have like 4000 kudos on pc but on switch it only shows 800.

No I linked the same epic games account

Yes

[wooden yoke]

It seems that Nintendo is using different servers than other versions of the game so it is not always transfering between them

[subtle elk]

Oh

[wooden yoke]

https://support.fallguys.com/hc/en-us/articles/4410842017426-Why-doesn-t-all-of-my-currency-transfer-across-platforms-Why-is-my-Show-Bucks-Kudos-balance-different-when-I-play-on-Switch-

[north copper]

How do you fix the switch party issue?

[subtle elk]

are you trying to invite your friends to your lobby

[elder bronze]

same problem

[elder bronze]

yes

[subtle elk]

the devs team are aware of that issue and working on a fix

[elder bronze]

Thank yoU!

[trail raft]

Hey how do I fix the switch party issue?

[subtle elk]

the team are aware of that issue and working on a fix u can try restarting

[trail raft]

Has the team fixed the issue? I have tried restarting many times, but it doesn’t work.

[teal stratus]

If you're in a party on the switch and want to play with another player that has a different console, you sadly have to let them invite you instead

That's the thing I've been seeing and what has worked as I have tried that as well

[trail raft]

Thanks for the quick answer, I’ll tell my friends right away!

[teal stratus]

Np! Please let me know if that helps!

[elder bronze]

it didn't help me:(

[teal stratus]

Ah man :(, I'm sorry to hear that

[teal stratus]

I would wait and try it again in a while, if it persists I don't know what much can be done until Mediatonic fixes it

[elder bronze]

it started last night and came out with an update this afternoon and it fixed the problem but an hour later it happened again

[teal stratus]

I see, yeah I would just wait, try again, and if it continues then you'd have to wait :(

[elder bronze]

this has been going on for over 6 hours since that update. I hope the fix comes out as soon as possible! :)

[teal stratus]

I hope so too!

[elder bronze]

it's like an option. It's just that when I try to create a lobby with PC players, they will create a lobby, and with me an error occurs when I invite them and they me

[subtle elk]

no it could be fixed in the next patch update

[vale mantle]

Broo , i need 1 win left in solo for the new skin but i cant win ive been trying for hours

[merry phoenix]

What is squad duos

[teal stratus]

Just the Duos show worded a bit odd

[merry phoenix]

Ok

Thank you

[teal stratus]

Np!

[junior crest]

Anyone else been crashing ALOT since yesterday?

My game was fine up until last night. I had so much crashing loading into a round exiting a round then during a round so I quit

[rugged mountain]

How do i fix this

[wooden yoke]

Change nat

[little panther]

Thanks!

[nimble cedar]

Hi, I'm trying to squad up with some people from the discord, I've added someone as a friend but we both see each other as being offline when we're online, so we can't invite each other. Anyone know what's up?

Scrolling through the chat here I see this is just an issue with switch that's yet to be fixed, huh?

[junior crest]

So does anyone from epic or media tonic see these messages?

It's gonna be tough to finish the pass if the game keeps crashing

[next prism]

frequent fps drops when the rhinos charge at someone. is this common?

[snow geode]

Hi 👋 I downloaded this on my switch (original account is on my PS4) and when I connect my epic games account on my switch I have no previously earned costumes and all that. Does that transfer between consoles?

[wooden yoke]

It should transfer if you turned on ps4 version as first after connecting it to epic

[snow geode]

I think I see my problem with not having the right epic game account connect or something weird

[placid vortex]

Does anyone know the solution to error failed to log in check your connection?

But my connection was successful

And I connected to my epic games account I don’t get what’s wrong

How so you do synchronize clock via internet?

I can’t find it

I really want help on this

On which part

Anyone?

[trail raft]

Hi, I have been trying to join my friend (Nintendo switch) on my ps5. He invited me and it said he is on another content version, and when he tried joining me it said the same. How do I fix this issue? We have been having this for over a day now.

[gentle girder]

Same here.
The problem comes from the game, if i were you i'd just wait until the devs patch it

[placid vortex]

Click home > go to fall guys icon > press the + > go to software update > click match versions with local users.

That is all!

[gentle girder]

You can match versions from switch to ps5?

[placid vortex]

How to fix : failed to log on , check your connection. : Fix clock

[tranquil zealot]

I dont know my email or my nintendo email so how do i sign into epic games on my comp

[wooden yoke]

You need to know it otherwise you cant connect them

[tranquil zealot]

noooooooo

so if my nintedo breaks

i lose my fall guy progress

noooo

[wooden yoke]

You can sign on your epic account through epic games client account

[verbal sable]

Can u add a log out button that lets u log out of your account and makes you put 8n your user and password again

[wooden yoke]

I would advice you put this idea on #game-feedback , but i think it wouldnt work as accounts are connected to epic

[wooden yoke]

no

[delicate barn]

Disappointing

[velvet pelican]

Hi , i need help plis , it's been 2 days I'm trying to finish the quests for the skin but I can't, can someone help me? if you want go to dm

[teal stratus]

Hey there! You can go here to find some beans who can help! #squads-lfg

[trail raft]

Hey @teal stratus , has the Nintendo Switch party glitch been patched yet?

[teal stratus]

Not that I'm aware of no

I'm pretty sure they know about it by now

If they don't, then that's really odd. Since it's a problem that is big to the Switch.

If you haven't already, I would submit a ticket and see if they say anything.

https://support.fallguys.com/hc/en-us/requests/new

Here is the link to submit one

[subtle elk]

no they are still working on a fix for that it could be fixed in the next patch update

[velvet pelican]

Okay thank you!

[teal stratus]

No problem! :)

[quartz lance]

I accidentally spent show bucks on something because the game was lagging, is there any way to refund it

[teal stratus]

I would submit a ticket!

[quartz lance]

Where

[teal stratus]

https://support.fallguys.com/hc/en-us/requests/new

[quartz lance]

Thanks

[teal stratus]

Np!

[subtle elk]

no they do not refund anything

[quartz lance]

:(

[teal stratus]

Actually they do

[subtle elk]

#🐦twitter-posts message

[teal stratus]

Even then

I have heard people get their requests accepted

I would still submit a ticket and see.

You never know.

[quartz lance]

how do I know my support ID

sorry I feel like I should know that but Im a little slow

oh jesus nvmd it literally says it right there sorry

[teal stratus]

You're good, don't apologize :)

[quartz harness]

I want to play fall guys with my steam profile, but when I linked my epic games account to my switch, it created a brand new account. How do I transfer from my STEAM account to my SWITCH account

[teal stratus]

You would have to contact them at that point.

[quartz harness]

How do I do that

[teal stratus]

You would submit a ticket here.

https://support.fallguys.com/hc/en-us/requests/new

[twin ocean]

poggers!

[teal stratus]

They usually tend to change it for you

[twin ocean]

[teal stratus]

I had a similar issue

Sent in a ticket and they helped.

[quartz harness]

Ok which do I pick??

secondary account??

orrrr

[teal stratus]

I would consider it a secondary one

[cyan lotus]

Why does the game not let me party up with ppl idk if its just a crossplay thing or what but it says something about a content update otherwise i can play normally

[twin ocean]

i literally sent two messages

in response to a previous one

[teal stratus]

So basically it's called a Request on the website. You submit the issue you're having and it asks for your information. Then you submit it and they reach back out to you,

[teal stratus]

So this has been a common thing for switch players sadly,

For me it has completely gone away, somehow

[cyan lotus]

Damm so is there a way to fix it or should i report it to the devs?

[teal stratus]

Did your other platform friends invite you?

I don't think so

If there was, that would be pretty bad

[cyan lotus]

Yh

[teal stratus]

And it didnt work?

[cyan lotus]

Mhm

[teal stratus]

Ah man.

[cyan lotus]

Also tried the other way around

[teal stratus]

You would have to wait at that point.

Until they push a update to fix that bug on the Switch,

[cyan lotus]

I see

[teal stratus]

I'm pretty sure they are aware of it by now

[cyan lotus]

O ok

Thanks for the help man

[teal stratus]

So all one can do is wait and see :(

[teal stratus]

No problem, I hope it ends up getting fixed though,

Ohhh I see I see

I usually learn myself :>

I'm a tech nerd, so I usually tend to go like, deep into the errors and such

When I experience them I find it best to learn everything I can

[edgy birch]

why doesn’t fall guys work for me. it just says failed to login.please check your connection

[quartz lance]

How long does it usually take for a response

[teal stratus]

Days, maybe even weeks sadly.

Since they are going through many tickets

[quartz lance]

it worked! 😄

thank you so much

[twin zealot]

On switch voice chat does not work please fix it

[subtle elk]

the team are aware and working on a fix for that

[trail raft]

Is the switch party glitch fixed already?

[edgy birch]

i can't play fall guys. it says login failed please check your connection

[edgy birch]

this keeps happening

[subtle elk]

have u uninstalled the game and re downloaded it back

[edgy birch]

Yeah multiple times

[subtle elk]

just to make sure have u restarted your wifi

like turn off wifi for 30 seconds and back on and restart your switch

[placid vortex]

Bro you are not a help at All , last time I asked you for help, you were a pain in the ass. You gave me the wrong answer and I had to figure it out all by myself. It took you 1 hour to respond even though it was wrong. you practically ignored me.

By taking one hour to say “no”?

[placid vortex]

Go to switch settings and change your clock time to via the internet

You weren’t

[edgy birch]

Ok I'll try

[placid vortex]

This should work

[edgy birch]

thank you so much!

[placid vortex]

No problem bro

Keep it appropriate

I just said ass

It’s not that bad

I’m sorry for telling how much of a pain in the ass you were when I needed help.

[teal stratus]

Hey fellow beans, let's be respectful. This channel is to help our fellow switch players with their problems, so let us please stick to that.

[placid vortex]

It’s not a problem I raged at fall guys today so i practically quit the game, yeah.

[teal stratus]

Ah man :(

[edgy birch]

Might as well delete the messages

[spice totem]

Who has a problem when game crashes for no reason?

[junior crest]

That's been happening for me since Friday

[limber osprey]

Sometimes it happens. It shouldn’t happen. The next big update we get better stop these crashes and increase the frame rate. Because honestly those things are ridiculous

[carmine valley]

why does my fall guys keep crashing?

[mint lake]

hello! I’m mainly a fall guys player on pc, but right now I’m on vacation and I can’t bring my pc with me, so I’m playing fall guys on my switch now. I connect my epic games account to my switch account so I can carry on progress. i wanted to play with my friends, but for some reason, I do not have the “invite” button(shown on first image below) or whenever I try to join from somebody’s invite, an error message (2nd image shown below) appears. Am I the only one with this issue? Is there a possible fix for this?

[delicate barn]

Scroll up, common issue. Being worked on (apparently)

[tough pewter]

Hello, can I somehow get a refund on my accidental purchases? If yes then how?

[subtle elk]

Yes the devs are aware and working on a fix

[subtle elk]

You can ask support but they might say yes or no here is the link for you https://support.fallguys.com/hc/en-us/requests/new

[mint lake]

Okay, I see. Thank you

[tough pewter]

Ok, thanks!

[coarse sky]

I think u cant get a refund on switch

[teal stratus]

It's just the duos show :)

[gusty grove]

Anyone know why this shows up when I open the game? My friend has also been experiencing this

[rotund depot]

Yep same over here - I’m trying a full power off and then heading back in

[indigo yew]

does anyone know what will happen if I reinstall fall guys? I’m on guest account(I’m just scared I’m gonna lose all my progress)

[waxen karma]

it's a "servers are down" moment. if you were already logged in you're fine but if not you'll just have to be patient

[gusty grove]

I found that out a bit ago but thank you

[indigo yew]

Oh I was gonna reinstall but ok

[waxen karma]

if you linked it to an epic account you'll be fine, but i don't know if a nintendo account alone keeps progress. still would be wise to do so anyway if you haven't.

[indigo yew]

oh ok

[subtle elk]

Have u uninstalled the game and re downloaded it back

[gusty grove]

The servers were down for a bit we are good

[subtle elk]

No they weren’t if servers were down they would of announced it in #🐞bug-and-server-updates

[gusty grove]

Everyone was experiencing it

Not only switch

[subtle elk]

Hmm but there was no announcement about it

[gusty grove]

Can we just like stop talking about this and move along because the game works now

[vital halo]

Can someone help me I've been like this since it came out for free the game won't let me join parties or create them can you help me please

[teal stratus]

Currently there hasn't been a fix released yet for this

If your friends happen to own another platform I would suggest letting them host it and then you attempt to join them

[jagged sail]

It's not a question, even if i have one "important" question. But I want to say that i have many logout...

[turbid kestrel]

The invite button missing bug has been resolved on switch?

Is there a way to fix?

I owned the game on steam before

[turbid kestrel]

Same problem

[turbid kestrel]

Rip

[teal stratus]

Yeah sorry fam

[indigo yew]

what happened to my game?

idk

Oh mine got fixed

try restarting ur game

that’s what I did

Exit the game and join back

It should be fixed

If not try reinstalling

I know

[mighty shoal]

I bought 1000 beans through the epic online store and they still haven't arrived in my fall guys account

[teal stratus]

Do you have a switch system?-

[mighty shoal]

Sip

Yeah

[teal stratus]

I would attempt to reset it

The game to be specific

If it still no longer appears I would contact support

[mighty shoal]

Ok

[wooden yoke]

You see on Switch show bucks only bought on Switch. If you buy Show Bucks on other platforms, you wont have them on Switch

[mighty shoal]

Ok so I have to ask for a refund?

[wooden yoke]

yes

[mighty shoal]

Ok

[sage wasp]

idk if anyone else said this but the bug is that when i go to the season pass, it gives a lag spike

[amber stag]

Hello

Im trying to crossplay with my friend

Hes on pc and im on switch

When i try to invite him he appears to be offline on the friend inv thing

And he said i appear offline on his

can someone help me with this?

[teal stratus]

You can attempt to restart the game if you haven't

Or the system itself

[amber stag]

okay i'll restart it

[teal stratus]

[amber stag]

It worked thank you

[teal stratus]

No problem! :>

[mighty shoal]

@teal stratus I already spoke with epic support and fall guys, they told me that they couldn't be reimbursed and that they would be in my account, but I would have to enter from the epic launcher, and I don't have a pc, I don't know how to claim them, if I asked a friend I could run the risk of having my account stolen, and I don't have family members with computers

[teal stratus]

Ah shoot.

That genuinely sucks.

I'm sorry to hear that

[mighty shoal]

I guess I'll have to wait, but the beans remain, I guess (if some words are not understood, it's pir the translator xd)

[teal stratus]

It's fine :>

[mighty shoal]

also thank you very much for answering :c

[teal stratus]

No problem, I wish you got a refund of somethin at least

Did you buy these ?

[mighty shoal]

Sip

[teal stratus]

Ah shoot

And it doesnt transfer like, that's odd

Let me dm you rq

[mighty shoal]

Ok

[wooden yoke]

https://support.fallguys.com/hc/en-us/articles/4410842017426-Why-doesn-t-all-of-my-currency-transfer-across-platforms-Why-is-my-Show-Bucks-Kudos-balance-different-when-I-play-on-Switch-

[teal stratus]

Ahh man, I heard it transfered for most, didn't know the switch wasn't included

[frigid raptor]

Hello

I need some help

Im trying to sign in for my child but for some reason i cant any know how to help?

No

Trying to sign in for him but it says this at the end

Is there any way to sign in? I made new accounts and everything but no matter what it doesn't work

Fall guys

Yes

This is the same for the brand new account I made

There is no option

I will screenshot everything

bottom to top

Also when I make a new account it says it need a display name

So when Put Display name it say account it taken

So matter what I do it doesnt work

?

So is there a video?

Or photo?

@subtle elk ?

[turbid swift]

fully crash and back to lobby

[subtle elk]

uninstall the game and re download it back

[turbid swift]

uh ok?

[scenic ferry]

I can't invite people on switch to my lobby

[subtle elk]

the devs team are aware of that issue and working on a fix please bear with them

[scenic ferry]

Yay

[subtle elk]

but you can try and restart your game

@frigid raptor are you still having issues are is your issue resolved

[stoic patrol]

restarting doesn't work for me

[scenic ferry]

If u have the same account across multiple platforms then yes

I think u would need to have the game on PC when you buy it

[wooden yoke]

When you buy costume on any of platforms you will get them on all of your platforms, BUT Show bucks from Switch do not transfer to other platforms, nor show bucks from other platforms transfer to Switch

yes

btw do not buy this wildfire skin pack

There are some issues rn and people arent getting content from it

[thick vector]

Hello. i was wondering if someone could help me with something. I am logged into a nameless account, it’s just a random username with random letters and numbers. so i want to log out but i don’t have access to the email. can you help me?

[velvet flax]

Might be something you need to contact support about

you can open a support ticket here: https://support.fallguys.com/hc/en-us/requests/new

@thick vector ^*

[thick vector]

already did. hasn’t been solved yet. it’s been 2 hours

[thick vector]

^^^^^

[teal stratus]

It'll be a while for support to respond

It can be a few days or so to hear back,

[thick vector]

what?

a few days?

[teal stratus]

It depends

Some hear back between 1-4 days

Or even faster

[thick vector]

pretty sure it’s a simple fix. just log me out of the account or delete it

[velvet flax]

Yeah support isn't likely to reply that quickly. You'll just have to wait I'm afraid.

[subtle elk]

It takes time for them to answer please bear with them if u don’t hear back from them within 7 days let us know

[thick vector]

i fixed it 🙂

hey guys i have a question, if i get an item transfer done to my switch account from my steam account, does that give me all my items i had on my switch account but take away my current switch items?