Thread

[low pagoda]

Hi @feral scroll
Here are the options for contacting customer service:

1. ingame through settings
2. Email - [e-mail]
3. Email - [e-mail]
4. Discord - @fallen orchid

In addition, you can always contact a mod in game or on discord with any questions, as this isn’t an issue which fits in #⌨│discord-suggestions

[feral scroll]

@low pagodaI have sent an email to support but no answer, I cannot do it from ingame as I said the game simply started a new character and I cannot get to my original character although I did not delete it.

Checked discord several times but the only name I see online is the Bot.

[low pagoda]

It might take 48h until response

[feral scroll]

well its slow, but thank you for letting me know that.