🐞│bug-report

[warm badger]

The map and the actual location isn't shown correctly

[rigid cloak]

The lag is horrible.. attacked own server yesterday in ark, can’t send marches for guardians.. how is this going to look in actual battle.. get these messages every few minutes at peak times.. I’m on discord posting so the connectivity is not me, it’s you..

That’s how vit flower is showing up between myself and intended target..

[calm girder]

Can’t reinforce alliance member. Saying “March queue has reached the limit”

Fix it asap !! And give a compensation

EL map
S767

[hasty tree]

UID and a Video of the issue

[prime ruin]

I have many decorations (like Super Gun turrent) which increase WAR and DEF of all heroes, but it looks like these decorations have no effect in warzone battles - see screenshot attached, I see zero effect in stats against Decoration item

Also I dont see effect of Dragon Breath base skill in warzone battles

Server 1464

[rough pumice]

1. WAR and DEF from decorations don't show in the battle report. You can find them in your Base Buff (PFP then stats)

2. It does show. Check any "DMG increase" stat then click on "i" to view property details. If dragon breath is activated during the attack you'll find extra 30% in "Others"

[prime ruin]

thank you

[calm girder]

DM

[coral rivet]

Fix the EL map, it’s garbage since introduction of Arks.
Servers on east and west sides of the map are favoured heavily from gate 2 onwards

[coral rivet]

@hasty tree are you guys looking into the gathering lag issue in EL?
Causing major issues with many accidental attacks happening

[tiny pelican]

To much leggings EL special RSS area, please solve it 🙄 can't play properly

[vagrant blade]

This EL has so many serious bugs...... its been enough time since the EL started. These are basic problems which should even exist, but anyway, needed to be fixed ASAP !!! and properly compensated for the poor experience 😤

[jolly orbit]

And so if I didn't pay attention by mistake, I might have made a battle report.

[warm sparrow]

Lol so its happening in your section too, tiles suddenly showing occupied and unwarranted attacks happening on its own... i came to report the same problem

[narrow breach]

Yeah a lot of bug even lagging as well when special resource appear

[hazy gale]

My dear dev there is clear lag in special resources I have occupied a tile and it's showing empty there is high chance I might get attacked

[jolly orbit]

Some time not show immediately and I already made a report before 😂

[hazy gale]

Occupied tile not showing better fix these issues

[coral rivet]

@proud sail any update on getting this resource tile issue fixed?

[modern geyser]

My woo is glitched

[west jay]

How to recovery the stuck march?

[barren gust]

Having the same problem. I play using the Facebook interface

[slow wren]

The ark event was probably the best invention you guys came up with in a while. Haven’t had that much fun in quite a while but the new “adjusted “ time gotta be a bug. North and South America attendance will be 0 if it starts est 6am.

[languid plank]

Same on iPhone Xs

[worn quiver]

I keep trying to participate in the ark event from server 1165 and it keeps showing me the ark is at peace when the event is going on happen to me twice so far this EL

[cloud holly]

Bug report. Topwar match making. You're loosing players because you can't sort out match making. Stupid having whale servers against dead servers.

[astral yoke]

Everytime I sent my troops to empty field in the special recourses area , another troops appear from no where ...... I lost alot of vit , troops and some friends 😔

[modern geyser]

I bought all the 500food and didn t get it

[waxen sequoia]

I have the same issue

[visual shale]

Can someone please acknowledge the SRA tile glitch???? We literally have servers declaring wars because of a programming issue and breaking agreements. People from all servers losing units and many upset players. Not to mention all the stress on the server leaders dealing with the complaints. PLEASE HELP US!!!! 🙏

[sturdy path]

This is all I saw for half of ark

[lapis plinth]

My ancient tickets are lost ‼️

There's a bug in EL shop. I lost some ancient tickets. After previous EL i have got more tickets. And now without buying anything I have only 26.

[small jetty]

Yeah, mine kept blanking out. It came back if I dragged the screen around a bit

[fathom parcel]

Two parties marching to the same resource tile in EL ended up as battle. The second party arrived should just bounce off

[small jetty]

Only if the same alliance, otherwise it's an attack

[fathom parcel]

It was not the case before

[light trail]

Title: Capital event wont start. (server 2041)
The vote is ended from many days (it should already start for 1 hour), we didn't have any timer. In the history monument it's write : "Available", and at the silos and capital it says: "Time left: In the process of voting" (vote is ended).

[gaunt coral]

I demand a refund
the event of the lamp did not notice anything when we entered it
I spent everything I had on that event so it wouldn't notify me when the store opens
I had to buy all the damn items
farmie like crazy to get the line, so that I realize that he didn't give me notice that the store had already opened
what a scam

[cobalt rain]

Please fix reinforcing glitch in el... I have march queues but can't send reinforcements. Just lost 2 members to this

[mortal fiber]

Hey. This reinforcement bug is maybe the dumbest top war bug I have seen. What the f

[proud sail]

Plz dm uid

[cobalt rain]

It isn't just him, it's everyone at least on my server

[proud sail]

could you plz dm your uid and server as well , thank you so much

[mortal fiber]

Have heard other servers experiencing this issue as well @quasi sedge

[proud sail]

Thanks for the feedback , we will have it fixed along with today's update, sorry for the inconvenience 🙏

[mortal fiber]

Thank you 🙏

[primal ginkgo]

lag at zoom in and zoom out in EL land
and make solve for Buildings get smaller when the map is reduced

[solemn flame]

I feel you I didn’t realise either til you mentioned it

[bronze void]

You can’t make server maintenance when special ress area open🤬😤

[steel gorge]

The bar that shows vit and everything is gone zooming out is causeing it

It is coming back far to late you got to zoom in way to much to get it back

[raven plaza]

Zoom out - profile details gone/ Zoom in - they are back.. Is this a new EL map feature???? 💩

[azure prawn]

oh, it's a zoom in/out thing.... thats stoopid

[steel gorge]

I want to see the vit bar as soon as I can press on a specific df or enemy

[azure prawn]

the hiding of icons should happen when you zoom out further to the point the EL map loses detail not before that. I play the game like most players zoomed up to the limit before you can't see march lines anymore and if I want to see my stats at the same time I need to bee zoomed quite close... good design, bad zoom point to implement it on

[raven plaza]

Exactly, the way it works now is extremely annoying.

[floral hinge]

Uhhhh.... how do I describe these....

[modern geyser]

@proud sail i have an army damage decrease lv 8 accidentally merged. I requested to have it unmerged to 3 lv 7. The CS said it has been dissembled but it’s nowhere to be found. Nothing in the inventory. No skill 7 and no skill 8. The skill has simply disappeared. I have made countless contacts to CS and yet no nothing constructive but telling me the skill has been returned. I hate to complain here but it has led me no choice now.

[torpid harbor]

Open map everything disappeared

[marsh sky]

Any chance of resources and dark force becoming less glitchy anytime soon?

[lunar fulcrum]

Android: Latest

Tapping on the linked coordinates for ally facilities under Alliance Buildings doesn't have any effect currently. The only way to locate ally buildings on the world map is by manually typing in the coordinates.

Also submitted bug feedback to game support

[severe pollen]

TopWar, come on. In what sense would removing all task bars and VIT bars when zooming out make any sense. Put the icons back on so we can actually play the game smoothly

[olive hollow]

People first contact in game support if its not available then share the bug also no need to tag devs

[raw lotus]

🙃

[white cave]

Removing the buttons while zooming out looks more like a bug than a new feature, please make it so that you can chose to not let them disappear.

[wispy dirge]

What happened to the base? 😅

[olive ore]

Locations have stopped working on building page

[hallow cedar]

Y’all broke the only good feature you’ve implemented this year. Alliance building page is broken.

This was found to be a lie…

[wide coral]

This won't work..... With every new update the game breaks more and more 🙁

[next storm]

may i have your uid plz

[harsh ivy]

Same here, also broken for me

[olive ore]

Sent in private

[spring jasper]

Not working

[harsh ivy]

Yep. Same.

[bright delta]

Alliance Buildings is bugged. Cant tab on it

[dusty phoenix]

Same issue for me

[flat hearth]

Location on alliance buildings cant go through link. And those were gem tiles which i got nothing( same problem several players also told me ) Whats going on with topwar.😡😡😡

[stable charm]

Gems mined but did not get from those marches which returned at the end of the timer.

[elfin furnace]

what the hell

[spare bloom]

I got no resource from mining 🤷‍♂ plus there is too much lag, at times even though the march reaches the tile, it does not show. The marches are stuck at base at times as well.

[onyx sapphire]

Links not working at alliance buildings

[proven stirrup]

Why I didn’t receive any gems from gem farm in el ????

[rotund glade]

can't click links in alliance log, log in chat works fine however.

[brisk dust]

I collected in gem mines but when it returned to my base, I didn't receive any piece of gems 🤷‍♀️

[proven stirrup]

Cannot sens print scree 🤔

[finite kettle]

Gem mines not giving gems... 😩

[burnt condor]

Same problem all over …

[solemn solar]

Ermmm.... it won't let me select anything?

[strange phoenix]

120 ancient tokens compensation?

[sturdy path]

In el when you zoom in now you lose the bar for VIT and everything and you run out of VIT and can’t choose to replace it and you have to find exactly the right zoom to be able to get it but it’s quirky can we not keep the bar where it is

[half furnace]

Please fix

[dense field]

Give back the gems and compensation too 😑

[weary gulch]

Also I do not receive gems or odinium from the special resource zone.

[gaunt quartz]

How to complete the tasks in eternal land for gathering resources and searching function is bugged and can’t find or search? 😅

[quartz barn]

Quick search in game also don't work, when i try to search for dark mech screen is blank and that's happening since today's update

[exotic lava]

they don't show correct amount of gems I harvest

[young light]

Compensate with the void matrix 😅😅

[empty delta]

I didn't get any gems...while i was farming in gems mine for 3 hour... also i cant search any farm or dark mecha or anything..

[exotic lava]

I also want it if developers are that generous

[devout nebula]

another bug. not able to select buildings from alliance logs after latest update

[proud sail]

kindly send me uid

[rough crater]

Gems tiles bug and also lag EL

[round moon]

So now we are forced to ask for help too? I can’t get this red dot to disappear, take it away!!!!

[soft rover]

Please fix lag in EL, when we go to the map everything takes some 15 second to show up and the delay between changing screens is pathetic it takes me some 10 seconds to send a march doing anything plus I got hit do to the delay between recalling and the actual time the marches come back. all this gets worst by the day, it's pathetic. Fix things or don't do this events all if you not ready to do them. people invest time and money in this game and lose things because of problems related to game play not their mistakes. RESPECT THE PEOPLE THAT PLAY THE GAME.

[wary hill]

Where's my gems from gem mines???

[hallow sierra]

Can’t click on any facility link in alliance log

[harsh moat]

Many bugs

[placid marten]

No name in alliance gift, even if I set it to show up. And, yes, I did those warhammers

[young blade]

Our entire alliance has the same issue - we are in EL guys - get real with your updates!!!

[native lotus]

Alliance Building list is not working

[civic sandal]

Whole alli has same issue ☝️

[outer wind]

Alliance log building cords not working

[cyan ingot]

Alliance button broken 🙄

[hallow sierra]

Yeah it is not surprising 🤷‍♂️🤣

[half furnace]

Now we can't even go back to our server for wb or to collect from ruins, come on topwar get Yr act together this is some bs

[oblique mirage]

My ID: +Ox
Type of device you use: Android
My nickname: You/Maggot/Noob
My server: 824/EL
What was the issue: Can't click on rss facility links in building list.
What time did this occur and what time zone you play in: All day
Screenshot: See above. 😘

[cyan ingot]

Everyone kicked from alliance lol

[covert bone]

I’m not in my alliance. And I can’t move back to regular warzone from EL

[manic oak]

Button to navigate to alliance buildings and premier farms don’t work any longer. This is extremely horrible during EL! Maintenance few minutes ago didn’t solve this issue!

[random zodiac]

I’ve been kicked from my alliance, can’t do much in EL.

[sturdy vigil]

Same 1804

[toxic summit]

I did not receive my gems that i mined

[raw lotus]

we are having same trouble and alliance tab isn't working

[coral rivet]

3 hours of 7 gem farms and no gems, sort this garbage EL out, sick of the bugs

[untold sable]

I still can't get in. Lol. TW devs doing great work. 👍

[scarlet scaffold]

Left el for world boss and now have this

[modern geyser]

Alliances are broken, can't get to chat or use the allaince button to get to alliance functions

[sharp osprey]

Can’t get into alliance chat or alliance lol

[ripe bronze]

Can't farm During el go figure

[orchid trout]

Can't go back to my original warzone from EL, alliance chat not working, I can attack my own alliance members

[floral smelt]

I can’t access alliance button or leave EL to head back to WZ

[lean vessel]

What happened we can't access half the things in the game?

[slow gyro]

Says kicked from allaince cant swap zones to do world boss say parameters incorrect

[woven quarry]

Can't click the coordinates, and it's after another maintainance......So both maintainance didn't solve this problem

[errant sleet]

We WaNt CoMpEnSaTiOn ImMeDiAtElY

[coral rivet]

May as well cancel this EL, fix the crap and reschedule when it works

[rancid pulsar]

Cant go to warzone

[devout wasp]

I can't connect to server keep getting failed to connect message

[cyan ingot]

Game completely unplayable rn

[sturdy vigil]

I’m gonna guess something crashed 💥

[raw lotus]

tw devs having a good day

[minor bough]

Time for some compensation!!!!! Dropped from alliance, stuck in EL, can’t use links in alliance log

[static cloak]

EL is very messed up

[sturdy path]

This is my ark can you do something

[ancient seal]

Wtf you make an update then break the game? Come on devs get your crap together this is ridiculous , says I’m not in an alliance and can’t even go back to old war zone this is dumb

[sharp osprey]

Tell Nike sup

[plucky trellis]

I can't go back to my server, I can only stay on El, and my alliance had an error and I can't open the alliance page... impossible to play

[untold sable]

WE WANT A REFUND!!!!!!.😂

[tall peak]

Wtf, glitches are terrible!!! Also all the DF points I made in el this afternoon has reset to what it was this morning 🤬

[compact nebula]

WE WANT OUR CAP BACK

[static cloak]

same us we thought they kick us in alliance

[modern geyser]

Alliance functions are working again

[snow rivet]

I can't access to alliance chat

[amber barn]

I can go to my server

[late dome]

Lost all my df points since reset so glitch is a bit more than they think.

[pulsar sage]

Same problem. Are we actively working on this ?

[full locust]

Ancient coins as compensation?👀

[sturdy path]

When you zoom in there’s no VIT bar this is stupid and you can’t see emails come on this means we can’t see what going on or deal with getting more VIT if needed

[bronze void]

Wtf🤬We pay real good money for a not working game!What are devs doing with???

[modern granite]

Ok the alliance chat broke. Cant type lol. Cant open alliance tab either.

[plain kettle]

Where are gems?

[velvet drum]

Top work devs…..

[slow gyro]

Cant even do world boss too

[rancid pulsar]

Bug bug bug bug bug bug bug

[mortal lion]

It’s really shit update

[fathom fox]

Restart your games guys, ours is working again

[inner bison]

I cant go back to warzone.

[flint willow]

Can't open alliance log and the game shows me i am in no alliance while I am insde one 🙄🙄🙄

[modern geyser]

Can't access the Alliance tab at all

[young blade]

Just removed a power station to reset our network - cannot rebuild - seriously …. What is going on!!!!

[late dome]

I’ll just take a refund for my entire account. Should change their name to glitch river gaming. All due to trying to change the ark opening time.

[sturdy path]

Can’t open anything in game at all some of us are fighting in EL and these glitches mean we can’t do anything

[full locust]

Lucky you not me

[modern granite]

I can attack my own alliance members😂

[hidden quiver]

Can’t access alliance menu, alliance chat, and apparently not in my alliance anymore

[untold sable]

REFUND!
REFUND!
REFUND!
REFUND!
REFUND!

[soft rover]

Have exactly the same problem, can't even do the event properly

[terse aspen]

Maintenance during capital???

[bronze void]

Question,would you buy a car without tires?Probably not!So why we spend money for a game which doesn’t work???

[flint willow]

Kill everyone you can find! FRIENDLY FIRE!!! 😂😂😂

[hallow cedar]

Y’all broke the alliance menu button from base or map too

[spare minnow]

Can't go back to main warzone while in EL

[full zephyr]

Alliance Log - Alliance buildings - the links don't work

[quasi needle]

Cant leave EL "Parameter error"

[hidden quiver]

This is what happens when they fix things that aren’t broke, and leave the stuff that is.

[young blade]

No impact for me 😭😭😭😩😩😩

[modern geyser]

Maintenance during capitale, great job 👍👍👍

[bronze void]

Totally agree

[mortal lion]

Someone find shit the update you don’t see gems and mail if you put the map a little bit small?

[dim locust]

Alliance chat is broken, it says I’m not in an alliance when I am- can’t access alliance page

[warm quiver]

nice update blocked me from accessing my alliance

[rancid mountain]

Lots of issues broken in 1341. Cannot get back from el to warzone

[narrow vigil]

Cannot access anything from the alliance, I cannot transfer back from EL and somehow all my mail has been deleted

[pulsar lake]

Cannot access my alliance panel or access alliance buildings in EL

[crimson harness]

Gems not given for farming

[native lotus]

Everything has crashed in game, nothing working and in the middle of EL

[slow gyro]

The building cords wont work to send to facilities

[narrow vigil]

They better give us an amazing compensation for this screwup. I pay too much money for this nonsense.

[soft rover]

In the space of 3h is the 3rd time this happens,are you all making fun of us?
I pay to play this game, and you playing with my money.

[bronze void]

totally agree

[slow gyro]

Click on cords n it doesnt click at all be from the allaince bug prob

[bronze void]

What has a car seller to do if the car doesn’t work?He has to give you your money back😤So…

[hidden quiver]

💯💯💯

[analog musk]

TW did update and I was showing removed from alliance in middle of battle in el. Can’t join alliances. Cant view alliance chats. Can’t link power stations, or bases. Can’t got back to home server map. I’m a sitting duck.

[modern geyser]

Money back now ✊🏾

[amber barn]

I can use my formation

[modern geyser]

I'm in el but can't return to my home server, and I can't see much in the el battlefield. So I'm stuck. HELP!!! Can a MOD pm me. And it says I'm not in an alliance and I can't rejoin. Others have this alliance problem too. Expecting quick action please, and lots of compensation

[fiery lantern]

WTF, I’m doing my WB. Can you at least send notice before that?

[soft rover]

Every damn EL is this sad show, in the middle of the EL with people fighting the game is unplayable. Shame on you TOP WAR so much lack of respect for the people that gives you money.

[odd saddle]

Thank you top war for another smooth update in the middle of el 👌

[coral rivet]

Stop changing things in this game that don’t need changing

[modern geyser]

i want compensation

[amber barn]

I cant use my formation

[hallow cedar]

Especially during EL you muppets.

[bronze void]

We will get 10 purple shards and 50 gems😂😂😂😂😤

[twilit vine]

Good timing ⏱ 🙄

[modern geyser]

old compensations were good, need a big compensation for this stupidity 😂😂😂

[amber barn]

I want compensation for this

[south zenith]

Since last update parts of the game are not working at all. Telling me to join an alliance.

[odd saddle]

Atleast it shows you are still in your alliance. Most of ours are not and can talk in alliance chat....
Brilliant timing as ever with topwar

[soft rover]

With this going on there will be no next battle for me cause I'll lose every unit. Simply pathetic.

[fair raptor]

Reinforcement is not fixed @proud sail

[queen lily]

Between not being able to find RSS via the alliance tab, to ark not showing it's in play when it is and special RSS not showing unless someone else links me, the EL update has been an utter failure

[limpid gull]

Same as ours tells us to join an alliance won't show everything really bad update TW

[jade wasp]

Had troops on march when maintenance started. They are stuck. Can’t port can’t move. Says troops out but doesn’t show them marching

[zealous cave]

Where is my Gems 🥺

[gritty marten]

🤬🤬🤬🤬🤬🤬🤬

[static ice]

It just let me go back to home server so maybe they fixed it already?

[bronze void]

Devs shouldn’t buy their next Luxus car with our money!They should make the game playable😤

[meager bay]

Not sure what y’all did but the game is straight up busted 🤦🏻

[hallow cedar]

50 gold. Take it or leave it.

[austere needle]

Have you restarted the game?

@coral rivet please no GIFs here

[plucky hare]

Hyperlink to building locations is not working

[modern geyser]

For info: We cannot move between the main server and the EL one 🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️

[bronze void]

I won’t leave it without my money i spent☝️

[timber shale]

Locked out of alliance when in EL come on bad update I want compo

[austere needle]

Please make sure your game is up to date. If it is Make sure your account is bound and uninstall the game, clear the cache and reinstall it

[hallow cedar]

Turn it off and turn it back on does not work when your developers have beat the code like a redheaded step child

[fair trench]

What have you done to the game, cannot attack and stay on a tile in special resources

You cannot select defensive formation

Everyone in my alliance is an shown as enemy and there tiles

Cannot go to alliance member facilities from the list of finished

[modern geyser]

Where are our TopWar fail rewards?

[split bough]

Cant find resources cant get back to server cant do nothing reinstalled the game twice

[coral rivet]

Forget my gifs and fix the bugs, bug lady

[austere needle]

‼️‼️ Please make sure your game is up to date. If it is Make sure your account is bound and uninstall the game, clear the cache and reinstall it‼️‼️

[timber shale]

Compensation now and make it good not shit

[hidden quiver]

We need good compensation for all the emotional damage and stress this recent “update” put us through.

[sterile bridge]

When I zoom out everything from the UI disappears. Please fix this bug and if it’s a new feature pass it off as a bug and revert it. It would be a horrid feature

[rough pumice]

As you can see those issues have been addressed many times already, the issues are being handled now so please be patient

[cobalt pollen]

I keep getting this message

[austere needle]

It’s a new feature for easy zooming out

[modern geyser]

Already done my lady, it's not help.. and thanks for the response 🙏🏽🌸

[south zenith]

Not everyone is capable of doing that, to sort out your mess up.

[austere needle]

Just update your game

[sudden viper]

But what happens if your game is already been updated the current server

[late quarry]

Yeah this no access to HUD while doomed out is a problem

[austere needle]

You can’t clear your own phone cache?

[hallow cedar]

A feature shouldn’t make me want to throw my phone in frustration because of how badly it works.

[modern geyser]

Compensation is more important now 🤨 50k blue material boxes would be fair I think

[austere needle]

Clear the phone cache

[bronze void]

You can’t fix your own game?

[austere needle]

Sure!

[hidden quiver]

💯💯💯

[austere needle]

It’s not my game! I am a player just like you but step up to help you guys. If you want help I am telling you that you need to clear your phones cache

[fair trench]

That’s good to here but we all losing troops in battles because you cannot use a defensive formation in selecting a march…. But it is missing

[winged obsidian]

Random roll backs, random fall forward, random updates that don’t auto install, all to fix yet another random update filled with errors. It is almost impossible to make that many mistakes as this game does. In the middle of EL for many servers. ….

[south zenith]

It has been updated. Stop fobbing us off with “auto-answers”

[sudden viper]

It’s working again well for me it is

[modern geyser]

the members are kicked out of the alliance by the game in el server 1254 i expect compensation something like that can cause wars....we are able to attack each other ....fix the problem please topwar 🥺🥺🥺🥺

[rough pumice]

Yes we understand how inconvenient the issue is, please wait as it gets looked into

[austere needle]

You need to clear your cache otherwise There is nothing I can do to help

[bronze void]

Sorry,thought you were a dev!My apologize 🙏

[hallow cedar]

Tara, I’ve deleted, downloaded the new update, and logged back in. It’s still all jacked up.

[austere needle]

Even developers are not game owners. They are just employees. Game owners are not here and don’t care how much you swear at us

[fair trench]

But we in eternity 😂😂😂 , every minute counts

[south zenith]

That’s a bit ageist

[modern geyser]

It’s always the big fail in EL 😂

[austere needle]

Have you cleared the cache? And what is jacked up? Hope you are not talking about the new zooming feature

[sudden viper]

Try now and see if it works it’s starting to work for people in my server not sure about the others

[hasty tree]

The game being fixed kindly wait for a bit

[coral rivet]

New zoom feature was good until recent update, it’s no good without the UI

[bronze void]

ut to take our money they care,right?

[modern geyser]

Guys it's clear there are a lot of bugs after the update, I think because the game have a larg load during the EL event, hold your troops and main actions until they fix it 😅😅 chance to know each other in the EL-CHAT

[hallow cedar]

This screen is still broken. And the zoom “feature” is janky. It is jerky and lags when zooming in and out. Iphone12 max pro - it doesn’t normally lag.

[stiff stirrup]

What is the problem? I see that the slowdown is an hour long.. I don't know why? Arabic chat

[half furnace]

Done that still the same

[rough pumice]

There is no slowmode enabled in arabic channel, only qna channel. Please restart your phone and check again

[stiff stirrup]

This problem has been going on for two days and I have not found a solution. I turned off the phone and I have no problem

[spiral current]

Coordinates find window also gone

[drifting pasture]

cant touch the loc coords

[hasty tree]

The probs have been reported kindly wait till being fixed

[rough pumice]

DM me with a full screenshot and more details about the issue

[winged obsidian]

No shît. Hope you are doing well buddy?

[untold sable]

Thank you TOPWAR DEVS for this amazingly frustrating experience this morning. Hats off to you guys!.

[stiff stirrup]

The problem was solved after I entered the Arabic chat, thank you @rough pumice

[coral rivet]

@hasty tree any update on gems everyone is missing from gem tiles?

[slow gyro]

The cords not working for me too in allaince building

[drifting pasture]

are you serious

[severe pollen]

Topwar, there aren't enough bugs you need to add more

[wary hill]

What about fact that no gems where collected in gem mines in 3h in sra

[coral rivet]

200 gems compensation for this shit show? You can’t be serious

[drifting pasture]

still the same

[flint willow]

Thanks for the 200 gems ... I take it as a joke and laugh about it 🥳😂

[errant sleet]

Haha it’s almost as bad as the 1 mistake can be fixed every 90 days 😂

[slow gyro]

Yes it is still the same yamato

[errant forge]

What?

[lucid tendon]

Still coords not working amd 200 gems compensation is not worth

[modern geyser]

It’s all great thx 😊 wish you the same mate

[drifting pasture]

ohh common

[lethal trellis]

I downloaded the update and restarted game. Still can't click cords for alliance facilities.

[soft rover]

Game lags like crazy and this what you get?
I don't want gems, I won't you to fix the damn game. Stop making fun of people.

[dapper patio]

I enter the game from the web, but the game does not open like this for 2 days pls help !

[thorn juniper]

I'm so glad you found some of the glitches, now would it be possible to fix the one that's located in: Alliance tab -> Alliance log -> Alliance Building, so players can actually go to the facilities that have been built please

[winged obsidian]

Works from the drop down log in alliance chat. Annoying but it works

[soft rover]

It's pathetic right?

[royal escarp]

Can’t build R&D Database, it’s says Perimeter Incorrect. Also one of our forts has completely disappeared. Ticket completely. Need timeframe. Plz.

[dapper patio]

I enter the game from the web, but the game does not open like this for 2 days Pls Help

[hallow sierra]

200 gems? Is a joke?👀😂

[stable mural]

How many bleeding bugs have rhey just dumped in game right in the middle of EL....
Typical top war 🙄 fix one thing and break 25....

[winged obsidian]

#evencompensationforall - where is our tokens

[timber shale]

What the F only 200 gems as compo come on guys WTF

[stable charm]

What about the gems from the special resources that we farmed. Even that was more then 200 gems.

[meager bay]

Translator not working in game now either

[stable mural]

They sent the 200 gem compo but loads of stuff still doesn't work...

[proper fossil]

Just to be clear, i used 6 march*(special resources) with atleast 50 gems each if not more = minimum 300 if not more, why not take those 200 gems as compensation back and give me just what I lost.

[minor yew]

Its working well from my side. kindly check internet connection or give it more time as it requires time and packets to load all elements.

[royal escarp]

Formations when attacking is locked and it won’t unlock

[dapper patio]

should i close all tabs?

[native lotus]

Compensation but building log still not working🤔

[limpid shuttle]

Can’t click the coordinates to find the building. Coordinates work when linked to chat though.

[minor yew]

Can try

[toxic summit]

You say you have “solved” the glitch but i have not recived about 450 or so gems i mined

[civic sandal]

How is displaying only offline up to 7 days an “optimization” just makes alli management harder 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

[bronze void]

200 gems?😂😂😂What a joke🙄

[cobalt oak]

This!

[dim locust]

seeing people offline for 500+ days is demoralizing

[dapper patio]

its works ! thank you !

[modern geyser]

We still have problems. Now you must give us the 50k blue material boxes !!! Randomly would be also ok 👌🏽

[sly apex]

Can't go to the facility links

[spark bear]

Sweet Treats still cannot collect rewards after 4000.

[quasi eagle]

Translation not working this morning

[autumn void]

Unable to place alliance fort after update

[modern geyser]

🤣

[civic sandal]

Join a better alli 🤷🏻‍♂️ or kick the inactive… it’s also demoralizing to see the price for LVL7 skills… they gonna drop the price of those?

[vast wedge]

still does not work

[bitter idol]

Can’t go to facility tiles after update

[fiery lantern]

Alliance building links all broken now

[modern geyser]

topwar glitchin.

[slender path]

ich kann auch keine ressourchen mehr suchen per allianz tool .....wäre schön wenn top war mal nicht alles verschlimmert als zu verbessern

[bitter idol]

Great time to happen …during EL.

[modern geyser]

Alliance log links still don't work, can we get a compensation for your LIES!

[cursive elm]

severe glitch observed in server 653 after the recent maintenance shutdown. Alliance building links not working in the alliance log & we are in EL.

[fiery lantern]

Always try to fix one thing but break more

[cursive elm]

absolutely spot on

[shut topaz]

The game is too bugged, I can't see icons, gems, vit, etc

[proven stirrup]

Where is recompense for the lost gems form mines ?

[cursive elm]

this happened to us too but resolved now. we even didn't have any Alliances although our marches were farming in alliance farms 😄 How crazy is that. Alliance less for about 7 minutes but resolved now

[craggy goblet]

Too much lag

[cursive elm]

Honest request please don't try to change Or better things, you guys make it worse.

Specifically now in the midst of EL

[short pendant]

I can agree with this in the. Attempt to im guessing make things better make it 10x worse

[craggy goblet]

It is showing that resources are free but when we click and send march it is showing Not enough VIT, Also its showing free resources but when we send our troops suddenly it starts showing that rss controlled by others 😑

[rugged drift]

This is a zoom setting. Zoom in the items appear

[shy warren]

how do i disable it? It is annoying that all the icons disappear

[upper valve]

i cant go coordinates. Before update there was no problem.. now i cant click coordinates

[rugged drift]

No option to yet

[bitter idol]

Facilities in alliance log still 😡 broken

[drowsy crypt]

What does this even mean?

[vagrant blade]

Same bro !!
This EL so many bugs and no of them seem to be getting fixed. The rss bug still exists too

[fair trench]

Please fix all theese issues. We cannot even set a formation in our attack anymore so losing troops… this so bad

[modern geyser]

So many bugs in the Alliance log and so on ! 😡

[fair trench]

Looks like they done some fixes if restart game but no decor pack and I know a few got it and I personally and others didn’t get the opportunity

[modern geyser]

@fair trench that’s right

[rapid token]

Still not fixed, fix then compensate😤😤😫😩😩😩😩

[fair trench]

Really poor show by Topwar honestly and the lag is worse. Barely can do anything everything has 20 second delays

[grizzled orchid]

Are u fix the problem? Cuz from what i see it not fixed and the game more worst after update... More lag and i can't use translate function 🥴 and we on the big war right now so maybe we will lose the game cuz stupid dev

[gray garnet]

Many people of my alli was fired after the update but nobody fired them they can attack our territory but they have the alliance name before their name we are in EL wtf topwar

<@&651622161219584000>

[manic oak]

The new zoom function is just horrible, everyone‘s complaining. (s591)
We need to be able to see and use the menu on the right side the whole time!
See who scouts us, have access to backpack, reports, heroes etc. etc.
Just a nightmare, not being able to have access to the menu anymore as soon as you zoom a tiny bit out 🙈🙈🙈🙈

[crystal ridge]

Zoom function is a nightmare in EL 😑 please fix this

[flat dagger]

Anyone else has the problem where they can't place forts down or R&D infrastructure?

[lost sage]

Please fix as eternal land event is on going atm.
Trying to move units to create space for more barracks an training troops. As you can see this is stuck not allowing me to move which creates space to build and train more troops.
Doing a critical time like this having to demote troops for points and not able to make space an build more at a time like this is unbelievable and painful.
Needless to say how could I/anyone compete if we're not giving a chance.
I'm very upset about this and yes my connection is fine it's the app...

[mortal latch]

Yes me too

Can't place the r&d infrastructure

[flat dagger]

seems like they just fixed it.

[plucky hare]

Now bookmark locations dont work, come on...

[lost sage]

This glitch needs to be fixed asap either it takes long time to move units to different spots because the game freezes when trying to relocate them an or they just don't move
Having to wait until the game unfreeze hoping the action I made went through is very annoying.
This has made me keep away from trying to challenge anyone not knowing how long it'll take me to rebuild for upcoming engagements I may as well give up now if I have to use everything and my bag to compete now this early in EL would be a disaster.
Everyone can't afford to just use helpful items and buy them back as needed. Some of us have to work all angles to earn items or collect as they are giving.

[high ice]

Please change the new pop up for Kurz triaining skill. It shows up for EACH individual unit you trained in a random count..... you dont know if you are out of space or free units until the random shuffle is over.
PLEASE OPTIMIZE

[rapid token]

Nice fixes top war wile we are in el😡 it could be fixed before el. Now what they gonna conpensate us with onother poor 200gems🤣

[primal panther]

Fix the lag in Ark Contest

[tough glacier]

So every day after reset I’ve been getting this message. It doesn’t go away until I reset my phone, and it’s not my wifi like the prompt suggests. Do you just not want my money anymore? Please fix this it’s really annoying

Well it no longer goes away when I reset my phone

[drowsy crypt]

During ark majority the time I would try to send a march got fail or it would not send my heroes. Please fix these bugs

[tired kayak]

Link to the facilities are bugged

[plucky wolf]

The translation button is bugged again it’s not translating

[toxic summit]

I still have not received my 450 gems i mined this morning

[plucky wolf]

You will have to get a i o u 🤣

[hallow sundial]

Its not a glitch

[lost sage]

Reset has happened meaning the troops I would have had training can't be set out until I use my instant training from kuzco.
My pre prep for next phase of eternal land ruined thanks to the lagging/glitch/bug whatever you want to call it.
Horribly disappointed

[acoustic dew]

is this a bug?

[hallow sundial]

Hmmm no

[acoustic dew]

If it wasn't a bug, before the update it wasn't like this

[hallow sundial]

I’m joking with you its a bug. But grafic

[lost sage]

What the problem is.
App has been updated as you can see.
And still having issues 😔

[acoustic dew]

@hallow sundial oh ok thanks for the info

[modern geyser]

it's a feature. got it.

[shut topaz]

Wasn't a zoom thing, the some is basically normal there, also I couldn't saw the ark, arsenal or any other buildings

[rugged drift]

The gem, VIT display is the new zoom feature. You didn’t mention the other concerns in the other post

[jade minnow]

This feature is annoying 🤣 it never stops counting

[quaint trail]

And if I trained 50 units that means 50 notifications

[jade minnow]

🤣😂😂👍👍

[opaque trellis]

The menu items disappear too soon when you zoom out of map. You have to be too zoomed in for all functions to be there. Please adjust.

[hallow sundial]

I lost an alliance gift because of the bug that made us not be in any alliance @austere needle

[stone trail]

Keeps glitch out can’t click on el icons when they are gone

[storm shuttle]

Hi

[young blade]

Links on going to refinery or barn from alliance list not working (el)

[primal ginkgo]

We need 10 bronze stars instead of jewels 😐😐😐😐😐

[twilit barn]

I was supposed to receive vanguard rewards but nothing showed up in my mail in game after Ark event today.

[sharp imp]

Odin war was a glitch mess. Sheilded buildings at war, tiles showing people in them when you can see the retreating line, and CAN'T join rallies going against buildings in odin cause they're "not available during odin" 🤦‍♀️

[fair trench]

Are you being serious 200 gems were given before you fixed the issue and you think this is good enough for all the issues this patch caused??? you literally ruined and cost people months of saving in a matter of moments. I think it is shameful the scale of issues we are having and the unresponsive environment we currently playing in

[obsidian valley]

Seems like not correct counting on marches. Probably after additional March expired. I saw it after

[toxic summit]

I am yet to recieve the 450 gems i would have mined this morning, come on devs its not fixed yet until you fix the gathering issues

[storm quest]

Hola

Compre escudos y no me los dieron

[round cradle]

Were icons ??? Download game ...clear cash )))) were ??? Это очень не удобно ...очень очень пожалуйста хватит придумывать глупости ....подарок альянса так и не исправили ..новые где хотят там и есть ....нужно листать чтоб получить ....у вас все хорошо ???? Это у нас война ...но странно ведёте себя вы ....пожалуйста исправьте

[visual shale]

Surprise surprise. Glitch clearly wasn’t fixed 🤦

[analog musk]

Using quick train and it took a total of 48 seconds before it allowed me to move and adjust my screen. This time is too valuable in el. New Karuzo count is nice to see, maybe put a counter in the hero’s card or somewhere that doesn’t lock up the whole game for almost a minute when you train. 48 seconds can be the difference in pushing a power station or ps going down and bases getting hit.

[naive fern]

Just fix the special rss in EL already.

It shows the field is free...

So you select it
And send march
But you are really attacking someone in that field...

Wasted so much vit by now just for this...

[round cradle]

Хорошая идея да согласен ...но выполнена ужасно ..доделать пожалуйста ...чтоб все иконки были пока не масштабирование ....такое впечатление что вы не играете в эту игру ??? А слушаете тех кто тоже не сильно активный игрок ....

[barren gust]

Up to 8, and still can’t claim. My OCD is in overload. Must fix red dots 🔴🙏

. 🔴

[round moon]

I guess I learned to count wrong. 1 doesn’t come before 2😂😂😂😂

[craggy goblet]

This is how you guys are discriminating with 1-1000 server 😑 last time you didn't even send compensation and this time 200 gems 😑 seriously 🥴🤕 1000+ servers got Much better Compensation last time and that same glitch was happened in our EL and we didn't received anything on that time but this time we need better compensation 😒🚩

[grave creek]

Notification glitch

[hidden forum]

Those that are trying to find their icons. They go away when you zoom out. Return when you zoom in

[red ingot]

this, and just merging units in general

[red ingot]

also, needing some official help with a payment error. took my funds, but didn't give me what I paid for.

[visual shale]

Day 4…. Still no fix for the EL SRA glitch….. posted multiple times….. no acknowledgement from mods or developers. Servers burning each other because programmers can’t do their jobs properly. 200 gems because of the glitch….. but no one fixed the glitched. When will people finally be fired for not being able to do their jobs properly? Or do you want the masses to quit because you can’t…..?

[rugged drift]

Try clicking again. Don’t purchase. Sometimes it gets stuck.

[rugged drift]

What SRA glitch?

[visual shale]

The one I’ve been posting over and over again with no acknowledgment

[rugged drift]

Have you contacted in game support?

[visual shale]

No. EL will be over by the time they finally respond. That is why we all come here for help……..

[rugged drift]

Can you explain the exact situation in my DMs so I can log a ticket.

[red ingot]

I thought that. I wait for a while, force close, clear cache, still nothinf. couldn't click it again. it was a pack that has a purchase limit. Google helped with the refund since everything went theough still. now I got penalized because I got the refund done.

[mystic temple]

Fortification Formation is missing as an option in the formation options of a march que, or war hall formation preset

[rough pumice]

You have to research those in "trainee officer" tree to unlock and craft them

[minor yew]

First you need to upgrade those from class tree trainee officer at bottom

[empty mason]

I have the same problem

[round cradle]

Why still more time??? Was 4 ..now 6

Broken timer ))))

[humble kite]

I think that is because you made it a rally

[round cradle]

Yes maybe you right..but its df )))))))))))))

[steel ruin]

Top row still no 3/5/7 descriptions

[mystic shoal]

S2064 Capital Event making Confusing in time scheduled..

[north oriole]

Horrible new zoom-function! Can't see my vit and can't change my baseskin. Awful! Please rollback

[split nimbus]

Can't see battle reports when zoomed out enough to oversee the battle area, or enable paints or Access Villiers skill quickly, not exactly useful in battle.

[plain garnet]

Bug Report

IOS
897
The alliance help button has a red dot permanently until you open the page and it disappears.
05:45 East Coast US

[pearl bane]

Why am i seeing two alliance chats in one?

[plain garnet]

I don’t know how screen shots are going to help but this is what the format asked for

[hollow dirge]

Does anyone have this too?

[split nimbus]

Bookmarks are missing, not useful when you want to return to the same place, also can't put in coordinates to go places

[modern geyser]

When will the faults finally be fixed?! It's absolutely no fun, topwar earns millions and we have to play El with lags and bugs!!!👎🏻👎🏻👎🏻

[charred oyster]

When you changed alliances it takes some time to update - close and reopen the app🤞🏻

[soft rover]

FFS fix the damn game. Im losing units in ark because of this.you making fun of my face and playing with my money 🤬🤬🤬🤬

[charred oyster]

Coordinates moved places to under the mini map and above your marches🤞🏻

[split nimbus]

Terrible spot, but thanks, it was so innocuous I didn't see it (Strongly dislike what happens when you tap it)

[charred oyster]

#📮│game-suggestions try it here then pls 🤞🏻

[plush island]

ça fait un jour que j'ai ce bug, ça me ping cette icone une notif inexistante et de temps en temps c'est buggé sur les dons mais y a rien

https://cdn.discordapp.com/attachments/679024316297379845/972811980983373954/Topwar___Battle_Game_-_Top_War___Official_Web_Game_2022-05-08_12-44-47.mp4?size=4096

[tired trench]

Can’t click coords of facilities in alliance building log again…

[charred oyster]

Probably just an active alliance

• means someone asks for help
• you get an notification but at the same time 10 already helped
• so it disappears when it updates the next time 🤞🏻

[plush island]

ok thanks

[soft rover]

Can someone tell me if I get my lost units because of this bulshit? Waiting for an answer got this damn screen some 30 times during Ark event. How do you want people to play like this?

[crimson jacinth]

That’s because you have requested something, that red dot goes away once that request has been fulfilled

It might also be because you haven’t requested all 10 times.

[hallow sierra]

Zoom on map

[fair trench]

Arc event is a major fail, topwar are releasing fixes as fast as it is breaking but making it worse…. Still no compensation for all the people that lost troops yesterday apart from the weakest compenstaion I have seen of 200 gems because of a visual bug

[fair trench]

Hello people 200 gems is nothing compared to all the Eternity players that lost troops and ground over that 2 hour period of time and vit lost to mention…

Next area opens and how do you expect players to actually fight with current horrendous lag

[fathom basin]

Cant find 3* DF using the locator... need to do it manually

[native gorge]

The man is attacking my friend, I look shielded too 🥶🥶 When the army comes from the place I sent, the heroes return to the castle, there are no soldiers 😡😡

[cold tapir]

F*** YOU TOP WAR

[empty knot]

The game has become nearly unplayable. Even march lines aren’t showing up. Translator has stopped working. Entire right hand side menu is gone. WHATS GOING ON????

[drifting pasture]

please fix the red dot👿👿👿

[rigid salmon]

Please fix Alliance Help. That always red notif.

[soft rover]

Really? That happens without zooming in or zooming out. Simply happens out of nowhere

[cerulean fable]

Failed to merge troops .. when ark opens, the game lags like crazy

[thick edge]

My mother wants from you guys to fix the lag, fr

[waxen sequoia]

I am still having the issue with getting the over 4000 baking event rewards.

[frozen quartz]

Funny graphical glitch, fixed when restarted game, figured I'd share anyway. Just 2 leaders from the same server having a conversation

[ancient stirrup]

El screens lagging. During battle last evening. took over 20 seconds to transition from the base view to Battlefield. During that time. Attacked 10 times and ported. The lagging was experienced across the battlefield and numerous players complained concerning the delays.

[languid fog]

Is there a cap on the amount of Reward Quests you can do in 24hrs? I have completed many Reward Quests but got no rewards

[inland meteor]

Hey I got a bug within Alliance Log that all short links are not working. This bug occured first time today in the morning. Is this issue / bug know. Makes life quite hard to gather efficiently. Please have a short fix / comment on this. Thanks ahead

[boreal pendant]

I just used a load of el tokens to get exclusive skill shards and they never appeared in my inventory

[drowsy crypt]

I assume it's a bug we got a gift code for international worker dsy. But a much more important life giving even of mothers day to all the strong amazing women out there. No gift code, mothers are one of the hardest working people out there. Just saying.

[narrow vigil]

Is anybody else experiencing decor issues? Just recently I bought the Wizard of TW pack. When I went to go move stuff around and make room for other things, I noticed that two of my moon and star light decor cannot be found and my Asian Archway is invisible

[compact whale]

@round cradlePlease only english here and no insults 🙏

[red ingot]

boy, a lot of bugs. think we'll get another UI update?

[craggy goblet]

What is happening here in Special Resources 😑 we are loosing VITs and till now That glitch is not fixed, no compensation for that glitch also, Resources are showing Free but when we send our march VIT got reduced and it shows that someone is already there😑. I had reported this glitch earlier too. Pls take action as this game is now hub of bugs 😑

[fair raptor]

Example of lag in the SRA. I’m on these gold tiles and can’t even see it myself

[proud sail]

kindly dm your uid

[fair raptor]

Done

[final swift]

Check the second skill page for those two heroes you just unequipped. And for the love of god...disassemble all those Dodge, Hit and Inv skills!! Also all the common skills...you're sitting on a goldmine of potentially useful skills and you are keeping them in the inventory for no reason

[static stone]

right below mini map...

[elfin blade]

Please get rid of these red dots 🙏🙏🙏
Pic 1 and 2 prove that the red dot never disappears. No matter what you do.
Pic 3: these dots are annoying as hell. I don't need a reminder that I can buy stuff from the alliance store every time I log in.
And I don't need and want to be reminded that I can donate to alliance tech 1x after the timer is up... 😫
Same for alliance help if I still have a request left... 🙄

[minor yew]

have you checked in alliance activities droid ?

[elfin blade]

Yes, everywhere...
Droid is not active in EL.

[swift skiff]

EL farm tile despawned instantly even when someone just pulled and the other person hit send right after

[gaunt coral]

I demand a refund
the event of the lamp did not notice anything when we entered it
I spent everything I had on that event so it wouldn't notify me when the store opens
I had to buy all the damn items
farmie like crazy to get the line, so that I realize that he didn't give me notice that the store had already opened
what a scam

[reef dragon]

ا

[sleek oracle]

Who to contact if i recieved a wrong package instead of the one I bought ? Please do let me know... I bought the pack for extra cooking materials but got super gem pack ....since event ends in 2 days i need a reply soon ty

[minor yew]

Ingame Customer support

[old timber]

@minor yew bro there seems to be something broken with the stats i am sharing a video have a look.Check navy damage for example

[sleek oracle]

I paid for the materials but got gems instead
...

[sleek oracle]

Past 2 days and still no reply ...that's y messaging here...need materials before event ends

[median blade]

Definitely a bug, no way 1374+1375 makes sense, there is no algorithm on the planet that could possibly put these 2 servers together

[viral anvil]

@sharp thistle hey, please send me a PM with the details 😉 I will try to help you 🙏🏼

[versed ermine]

Think there’s a bug in the merger plans as 1375 do not want to merger

[dreamy kite]

No to merger of 1375 and 1374, this is the biggest bug you done yet!

[old timber]

<@&667607304300134430> anyone looking into it 🤔🤔 i didn't get any reply 😔

[minor yew]

please dm

[old timber]

Sure

[strange quartz]

Account trouble, need help. I'm at danger to lose my account since the support does not understand my problem or more likely does not read my messages. I need a progress transfer. I can proof my purchases with the billing history. Please help :]

[modern geyser]

Not showing a name up at rare gift

[compact whale]

You can disable in the settings that others see your name here

[eternal brook]

There is no overlap here, the Gantt chart is incorrect and your project leads should be ashamed. 😁

[placid marten]

I too have red dot when there's nothing to tap on:

[modern geyser]

Why should i do that lol

[charred oyster]

If you disable it others can't see your own name....
In your pic above someone else disabled it = no name

[frigid gulch]

Charged?

[modern geyser]

Oh okey

[warm badge]

this is quite a common problem 😑

[split holly]

i have this problem very often

[rugged drift]

The terms of a store were very clear. The store would open for the last 48hrs. There was a countdown, and all information was published on the (i) of the event.
It’s the players responsibility to read the details of how an event works.

[unkempt latch]

Ma base est jonché de base d'entraînement aérien.
En modifiant une image pour la mettre sur ma photo de profil, l'image est décalé sur le jeu donc l'image n'est pas dutout bien cadrée

[modern geyser]

This is happening to my account on S832. Started on App and when i tried via browser the problem appeared as soon as i selected S832 character.

[placid marten]

Please stop the red dots

[shut shore]

Ok gimme orange one!!give me compensation for the false hope!!

[shut topaz]

Wth is this??? So badly lag while we are fighting

[vestal vigil]

Cant see a thing

[undone ridge]

Fix this bugs 😂

[tall terrace]

Wow you guys got good rewards

[unkempt latch]

Voilà le beug l'image est collé donc impossible de cadrer l'image.

[stuck grotto]

🔴 is stuck on alliance request help.

[rugged drift]

Its not a lag, it was a mucus

[devout tulip]

Quit adding so many hidden in-game features that the game lags and glitches like artix entertainment

[manic atlas]

Pj when did u get kicked😂😂

[worthy snow]

Can someone explain why we have this gate holding them out they still have power to these stations

The other two gates look like this

[bronze finch]

Gg

[little vine]

It's never fair to get Violet Shards and Heroes from Elite Cards

[plain garnet]

New bug when attempting Alliance requests

[wheat thicket]

Not sure if it's a bug, but it's annoying as hell rng maybe but lately more than half my decor boxes have been cedars.... When opening 20 or more at a time I am receiving between 11 and 15 cedars.

[proud sail]

did you send a request already >

[proud sail]

kindly dm a pic

[plain garnet]

No at that time there was no request sent and if there had, there’s no way to send another without cancelling the first

[hidden silo]

Are there plans to fix the Alliance Help button showing behind the Warhammer join notification?

[rugged drift]

Power runs over the mountains.

[worthy snow]

ah okay

[errant sleet]

The laggiest EL ever, Y’all gotta do something about it. Maybe upgrading servers or doing less EL’s at one time…no idea how this is acceptable for your company

[modest mantle]

In the middle of EL fight i was forcefully disconnected. And I can't log in my account anymore. I was not the only one. And i reported to the help center, they only gave me instructions to connect to the internet 🤦🏼‍♀️ who can i contact so i could be able to log into game before all fighting finished. 🤷🏼‍♀️

[dreamy kite]

There useless, haven’t got a clue, all there interested in is taking your money, they never listen to us

[craggy goblet]

Now more glitches 😑 and no compensation as usual

[remote zodiac]

Game hang frequently in dual app and it works perfectly in normal, this occurs after recent update, can you please solve this issue, or guide me where should I raise this issue.

[void salmon]

On General Perks, all unit type perks have same rss requirements except the air def. It is asking for many times the amount of rss.

[compact whale]

It is the same for all types. At the next level 4->5 the rss consumption drops down to 8.76M

[winged obsidian]

This is serious. We have several players who are unable to get into their accounts. Can a mod take a look at this?

[round cradle]

After air hero ...will be army hero if you dont remember ..and if you think about balance...how always writed

[proper fossil]

Lol did u forget Megatron? It's army (as per exclusive skill)

[round cradle]

Lol you forget it event transformers...but not new hero )))( and they was 3 ))))) and lol if you forget after that was hero sekker ))) lol

Its bug chanel .. maybe they something forget ...but not bla bla bla here with you )))))and if you bed read ...they almost universally...by by lol lol lol ))))

[slender gyro]

look like Minecraft at night 🤣🤣🤣

[elfin hollow]

Please rectify the changes made to 1731 this am which stopped transfers from 1666 which had already started from continuing

[full zephyr]

Didn't get military tokens for defeating enemy commanders in Special Resource Area 2, S1302

[quick agate]

@blazing moss This times 10.

[summer vine]

Not a “bug” but you just ruined this game for a LOT of people. This change to which servers you can and cannot transfer to has split up friends who have been playing together a long time. Multiple groups I know where some people have transferred to a new server and their friends were waiting for the next reset of slots. Now they are separated and cannot play together as planned. Shame on you Top War…

[hollow wave]

It’s so disappointing that a game you enjoy and spend on will so blatantly neglect it’s customer base by implementing random changes constantly. There is never any information provided, or warnings given about 90% of the changes you make to this game. Now thanks to that I’m stuck on the outside because a couple of my friends transferred to a server you just decided to move to a different server. And no, I understand the “zone” system you have set up. This is not that. This is unannounced BS that you randomly decided to do.

[neat salmon]

Not a “bug” but you just ruined this game for a LOT of people. This change to which servers you can and cannot transfer to has split up friends who have been playing together a long time. Multiple groups I know where some people have transferred to a new server and their friends were waiting for the next reset of slots. Now they are separated and cannot play together as planned. Shame on you Top War.

[blazing moss]

AMEN!

[formal bough]

THIS

[analog cliff]

Not a “bug” but you just ruined this game for a LOT of people. This change to which servers you can and cannot transfer to has split up friends who have been playing together a long time. Multiple groups I know where some people have transferred to a new server and their friends were waiting for the next reset of slots. Now they are separated and cannot play together as planned. Shame on you Top War.

[cosmic smelt]

Not a “bug” but you just ruined this game for a LOT of people. This change to which servers you can and cannot transfer to has split up friends who have been playing together a long time. Multiple groups I know where some people have transferred to a new server and their friends were waiting for the next reset of slots. Now they are separated and cannot play together as planned. Shame on you Top War.

[modern geyser]

Not a “bug” but you just ruined this game for a LOT of people. This change to which servers you can and cannot transfer to has split up friends who have been playing together a long time. Multiple groups I know where some people have transferred to a new server and their friends were waiting for the next reset of slots. Now they are separated and cannot play together as planned. Shame on you Top War.

[wicked wraith]

Fix the transferring or I'll tie your shoelaces together and push you.

[flat compass]

Not a “bug” but you just ruined this game for a LOT of people. This change to which servers you can and cannot transfer to has split up friends who have been playing together a long time. Multiple groups I know where some people have transferred to a new server and their friends were waiting for the next reset of slots. Now they are separated and cannot play together as planned. Shame on you Top War…

[granite ferry]

Not a “bug” but you just ruined this game for a LOT of people. This change to which servers you can and cannot transfer to has split up friends who have been playing together a long time. Multiple groups I know where some people have transferred to a new server and their friends were waiting for the next reset of slots. Now they are separated and cannot play together as planned. Shame on you Top War.

[cosmic smelt]

I just wanna be with my friends 🥺😭

[leaden jewel]

I was checking the shop, i have 16 ancient tokens from the last EL and i gained 4 in this EL but there are still 16 like i didnt gain anything, anybody has the same problem?

[jovial citrus]

How can they just randomly do this? If accurate, this is enough to make people quit altogether

[modern geyser]

You need to change the recent amendment regarding server transfers back. You’re ostracising people who have invested a lot of time & money in this game from their playing groups when they’d already scheduled transfers, bought tickets etc.

[rugged drift]

What changes?

[modern geyser]

We have 30 people scheduled for transfer to 1731 on 5/13 —- they can no longer jump

[rugged drift]

And?

[modern geyser]

☝️

[rugged drift]

Why? There have been no recent changes to transfers

[summer vine]

1731 was changed to European/Asian

[swift briar]

That’s why they’re asking because there has been change

[rugged drift]

1731 is US east

What server are you trying to move from?

[summer vine]

1710

[rugged drift]

1710 is US west

[cosmic smelt]

1666

[rugged drift]

Also US west

This is not a new change and has been the case since the creation of the servers

[summer vine]

1731 and 1732 were changed with the server optimizations this morning

[cosmic smelt]

Then how did all my friends from 1666 go to 1731 last cycle

[rugged drift]

You believe they were changed from US west to US east?

I haven’t heard about servers making this change yet

[jovial citrus]

They did, Sir. The change seems to be effective this morning.

[rugged drift]

Ok, so here is my suggestion.

Rather than spamming a message about how unhappy you are. The more productive thing to do would have been to post the info, so that someone can look into it for you.

Don’t forget mods are just players, we have access to create tickets and are here to help

[modern geyser]

Can someone please look into the changes to 1731 and reverse them? 😍😍😍😍😍🥰

[rugged drift]

Sure I can submit a ticket, send me your UID

[rugged drift]

And the change you think happened.

[modern geyser]

Sir Teddington, IV Cheers for helping; hopefully this is just an error & can be remedied quickly.

[rugged drift]

A ticket has been logged. Wherever this spam message is please remove it.

[cosmic smelt]

Thank you sir

[merry gate]

ill pay to see that

[modern geyser]

I think we can help in that respect. Thanks again for responding.

[round moon]

I see more and more bugs with this zooming out in EL where tiles don’t update that I’m on them, tiles disappearing, tiles not updating that someone else is on them, tiles not updating that the person has been hit off of them and I’m on them now. And probably even more. Example a tile is white when zoomed out, I go to it, it stays white and when zooming in doesn’t show that I’m on them either.

I’m on:
iPhone 11, iOS 15.4.1.

[fluid latch]

Bring please the member offline durance back. How should I see which members more than 7 Days offline????

[wise phoenix]

I spent tons of money on transfer tickets so i can transfer this friday to a server with my friends so we can all play EL together, just for a change to happen to where we can no longer transfer to 1731 from 1710 overnight. Is there a set date on this fix to take place? Because if not ill be expecting a refund for bought tickets, and many other purchases.

[rugged drift]

Please read above a ticket has been opened. We are waiting on more info

[wise phoenix]

Thank you, just letting it be known im also upset.

[daring carbon]

I am unable to open my account that was linked with Twitter, please help 🙏

[rugged drift]

Have you contacted in game support?

[daring carbon]

No

[rugged drift]

Please go ahead and do so.

[daring carbon]

Ok

[wispy oasis]

Hello cant claim rewards again from sweet treats page

[soft mica]

Out of curiosity, is the issue simply because you don't know how to allow VPCs in different regions to talk to each other? Because that's a relatively simple fix. Or are you just trying to get everything to us-east-1?

[rugged drift]

Im just a mod, but happy to chat to you in DMs

[soft mica]

That would be lovely, didn't know if that was an option or not lol

[vestal vigil]

This is a notification for your alliance members when using the void matrix base skill not a bug

[waxen yew]

My ID: Will send in DM to whichever mod replies
Type of device you use: Android
My nickname: Abs
My server: 1408
What was the issue: Droid shard value changed costing me 1st place rewards
What time did this occur and what time zone you play in: 19:00 CEST
Screenshot:

[charred oyster]

Did you donated before reset to another droid ?

[waxen yew]

Not that I remember, the droid was finished before today's reset

[charred oyster]

When did you opened the droid ?

[waxen yew]

Around 09:53 CEST

[charred oyster]

Then you probably had a small droid yesterday - where you donated the free one ( the ranking counts from reset to reset)

[waxen yew]

Probably? I remember checking the actual droid ranking screen too and seeing 500, otherwise I wouldn't have filled it, is there a way you can check if it was my bad or the games bad?

[charred oyster]

Dm me pls 🤞🏻

[pliant wagon]

there is a space missing in the description of Bradley's Exclusive, same thing for Tian Mu's Exclusive

edit: between the "by" and the percentage is also a space missing

[charred oyster]

@viral anvil something for you 🤞🏻

[viral anvil]

Thank you I will forward it to the right person 🤗
Thanks @charred oyster 🥰

[wicked blaze]

Game isn't working

[vestal vigil]

Lagging pretty hard during el. Towers aren’t appearing after being built, Marches glitching, and scout reports taking 10secs plus to load

[thick basin]

zone 3 in our EL has lvl 4 dfs, but not coming up in search

[dusty silo]

I'm new to the game, But I don't think having 200 consecutive donations is normal. If so, remember that I'm new to the game.

[thick basin]

this is normal for fast combat tech.

[dusty silo]

OK thank you. I thought it was some bug that could cause some penalty

[subtle latch]

Kuruzo instant training counter is buggy for me. The number counter is hopping back and forth in different numbers rather than consecutive. It will eventually end with the final count once those jumbled counter ends.

[minor yew]

Thanks for this. Even i checked from my side.
Bug Ticket is logged

[subtle latch]

Thanks Po

[mild geyser]

Quick display only sending half of the march...saying that you don't have more units🤣🤣🤣

[modern geyser]

This wont let me marge them

[round moon]

Just got a notification about vit being full when on 22/155 vit 😂

[minor yew]

you have to uninstall components from all slots then you can merge

[modern geyser]

I did nothing helped

[minor yew]

try it from bag

[modern geyser]

Oh, my fault. I got it thanks!

[strange frost]

bro remove compo from all three slots and from all 4 plans also

[flat basin]

I was able to get the freedom league special but I only received the 88 dessert voucher. The 20 surprise dessert box and 3 multi functional chest were missing from my rewards!

[void sapphire]

Favorite coords aren’t leading to location. Copy name posts a literal ‘name’. 🤣

[charred oyster]

For the random recipes - you're just getting one of the rewards not all 3 🙏🏻🤞🏻

[mental kernel]

Alliance menu dont work, again, system think im out of alliance, i cant even send farming, it says i can only attack to farm, lucky it didnt kick me from those where i send already before.. 🤦‍♀️

[hidden socket]

@proud sail el not working

[viral anvil]

@hidden socket @vestal vigil No discussion here please please switch to #📱│game-discussion or #☕│off-topic

[viral anvil]

You meant about the server maintenance?

[jovial dust]

the red dot notification with (1) still there even after the maintenance

[modern geyser]

Wrong picture?

[timber shale]

I went to buy exclusive shards from VIP store clicked on them and they gave me dam oil

[jovial dust]

fixed! thanks

[paper junco]

I purchased pantheon from el store. But it’s not able to use. 💔..

[split nimbus]

Check inventory - item tab, you probably have it there

[paper junco]

Got it.. thank you

[errant forge]

Very lag after update

[undone yarrow]

Fix this bug please, very confusing

[vagrant blade]

There is still time left on the clock !!!!!
Why is this bugged too ??😑
Come on...
<@&667607304300134430>

[timber marsh]

Logged on 2 minutes before reset to use my vouchers and the event ended. This is BS now I'm stuck with these vouchers?!?!?!!

It gave me 10 vouchers for my unused supplies and then gave me 0 options to redeem them.

[mild stag]

The gem pool keeps on increasing. Now over 1 million gems.

[strange frost]

wtt is this 😂! i guess new hero hai invisible ability

[fickle lichen]

i though i had one day to redeem too!! i just got a chance to pick up my phone

[fluid crane]

i been scum by this. i used 10k gem hoping to get even just the 5th prize... but when i checked the winning record they only got 100 to 500 gem. lol

[covert bone]

Why am i seeing this. I have the notifications turned off

[fleet pagoda]

My new hero purchase is off. Can’t buy the skill which is blank and the Nero shards just show regular gold shards.

[calm girder]

What is going on with lucky treasury for Nemo ??

Prize pool keep growing and people only win percentage based on 2k gems.

I want what I won !!

[dim locust]

people are winning 1.1m gems in lucky treasury - please fix

[wispy warren]

Mine is like that too 🤪

[ashen shuttle]

Nice bug 🙄. Perfect for everyone who participate EL 🤦

[next storm]

hi have you updated to the latest version?

[calm girder]

Now it’s locked at 2k. One more time devs are mocking us

And it says, event has not started

I spent 5k gems to win 100 gems. What the….

[rancid bramble]

Nemo skill isn’t in exclusive store?

[thick edge]

Uhmmmmmmmmmm

[rancid bramble]

REMOVE uid!!

[next storm]

guys we are fixing the lucky treasury gem issue. we'll keep you updated about the details. Thx

[tough cloud]

Pretty sure 15% of this is more then 300 gems

[frigid yoke]

Its not a bug, its a feature

[celest briar]

what's this 😡😡😡😡

[proper fossil]

Hello , as per lucky treasure, we get rewards as per the combination, i got a blue recuid voucher instead of 5% winning that should be as per the combination, 5% of 5.9 million which should be approx 300k, tho i alredy spend 40k+ gems already and was ranked 3rd

[static raft]

I think everyone is owed about 1 million gems as everyone was winning

[modern geyser]

l'événement à disparu !!!!!

[stable charm]

Removed. But I got 2nd prize in lucky treasure and got just 700 gems.

[oak salmon]

Wasted 15k Diamonds in Hero Treasury. People getting nearly million of diamonds and i get 100. give us the diamonds back! Refund alarm

[tough cloud]

I want all my gems….

[stray fable]

Even people who didn’t win anything should be given some compensation as this led to overspending in hopes to get something

[regal hawk]

R they gonna refund lol?

[deep leaf]

Same

[frigid yoke]

What is a bug is no Nemo skill in the skill store

[rancid bramble]

Don’t share UID that’s how someone can steal your account. Send in game ticket. @celest briar plz remove that screen shot of chat, shows other players uid.

[errant forge]

Is it too exaggerated to have such a problem?

[ember axle]

What is happening?

[next storm]

Guys We are working to resolve the problem with the lucky treasury gem. We'll keep you informed.

[static raft]

I want all the gems in the chest instead

[floral quest]

I don't see this event

[drifting seal]

Where is the exchange store for the greatest baker event? We always get 24 hours to exchange tickets after an event ends, always. And yet it’s gone. I spent money on that event to get the number of tickets I had and now I can’t exchange them. What is going on? Since when don’t we get 24 hours to choose?

[stable charm]

Yes. I did the same

[oblique fog]

We spend like 50k gems and didn't get anything

[olive ore]

Worst drop rate on lucky treasures... only got shards after every 30 pulls

[proper fossil]

Just Refund

[tough cloud]

True that I want my prize dammit

[cerulean pendant]

Where is lucky treasure?

[slender copper]

Hello all, lucky treasure will be back please be patient

[little silo]

Give me my gems

[slender copper]

#🐞│bug-report message

[ember axle]

And the gems will be back also?

[vagrant blade]

What about this event !!!couldnt make last dishes evethough there was time left... couldnt exchanges
Also the bug with lucky treasure event
We need support for both of these. What do we do @proud sail <@&667607304300134430>

[oblique fog]

What about the gems we spent there? Such mistakes should be compensated with total refund of gems

[stable charm]

Take back the free gems also that has been gifted. Unfair to win soo much without spending a penny while we have to spend sooo much

[cold kernel]

Here 50 gem. We sorry you should have won thousands of gems. Here 50. Good deal. K

[crisp surge]

Regrésenme mis Gemas hdlv

[lofty cargo]

I spent 6,000 gems and got nothing at first, then randomly got 29 Nemo shards when I only needed/wanted 10

[limpid flume]

Lucky treasury disappeared in 323 🤬🤬🤬

[mild stag]

Those who received more than 1 million gems are indeed lucky from the Lucky Treasury.

[next storm]

Guys We are working to resolve the problem with the lucky treasury gem. We'll keep you informed.

[rancid egret]

Thankyou

[rough pumice]

Guys please be patient the issue will be resolved

[static raft]

There should be a few more ,000,000’s attached to that 50

[simple helm]

100gem for the prize?

[ember axle]

10K gems just wasted omg!

[steel pebble]

Gone for all. They are fixing the bugs.

[vocal tree]

Thank you developers for jumping on this quickly. Appreciate it.

[sterile yoke]

This normal?

[stray fable]

lol

[mild stag]

Take all the time that you guys will need to fix the issue.

[tall terrace]

Yes that’s the hero

[proper fossil]

Lol just change the name of this game to top bug

[ember axle]

Some one one 1m gem omg

[modern geyser]

Where did the lucky draw go, i have 8 shards and won with 3 Planes, didn't got the gems and the tap is missing

[teal dawn]

@dusky meadow

[swift flax]

Lucky draw gone?

[next storm]

Guys the lucky treasury is temporarily closed and we are fixing the lucky treasury gem issue. We'll keep you updated. Thank you so much for your understanding.

[nocturne dirge]

Same i cant find it as well

[shut shore]

Nononono!!!!!!!!? Then? We cant get the shards without spending??????

[sacred cobalt]

Should refund all gems spent on lucky treasure.

[regal hawk]

Those people that won gems wouls spend them all by now if they were gonna be taken away

[unreal fiber]

So those huge rewards in lucky treasure is bug? 🤬 That lured us to waste bunch of gems.... That's shitty, please consider some compensations....

[modern geyser]

where is the event grrr

[slender copper]

For all writing messages please just scroll up and read.. the lucky treasure event is bugged and will be back shortly.. please be patient

#🐞│bug-report message

[tepid gull]

You've always been great on communication Lokiney! Thanks for thr updates

[lofty cargo]

I want 1 trillion gems as compensation… haha just kidding, thanks for working to fix quickly

[sturdy vigil]

Yea, you still need to find nemo 😂

[nimble mason]

Thank you

[steel pebble]

Ya you will get compensation of 50 gems…. 😂🤣

[modern geyser]

New hero exclusive not in skil store

[vocal tree]

Developers are working on the Lucky Draw. There is an issue, and they needed to back it out. Please give them a chance to resolve this issue. I have worked as a developer both on the business and IT side, rthese things happen. Let's give the developers some hugs.

[warped flint]

Won 3 lottery no gems 😭😭😭😭

[sterile yoke]

Lol🤣

[strange frost]

not it didnt feel uncommon to see bugs in topwar now and then

[swift flax]

Give Nemo skill as compensation for this bug😬

[ember axle]

Lucky guys ✌️

[static raft]

Yes, to level 7 exclusive

[modern geyser]

This event is not showing up for me. I can't help anyone and now I'm behind.

[heavy trout]

Hello all, first of all sory about lucky trasury event, developers are knowing the ussie, and and they are working on it also Lokiney updating us about what's going on in background, i can totally understand what are you feeling, but kindly please be calm, it will be fixed soon

[strange tree]

Where is our gems

[unreal fiber]

I am in this kind of field too, working with firmwares, if issues happens you gotta dece it and make fair steps. People spend thousands of gems for winning such things, should be either refunded or somehow other compensated

[tardy patio]

Take away the gems of the people who profited off bug, sometimes okay but can’t have some people profiting millions like this

[blissful lantern]

Really 100 gems for a win out of 5.7 mil

[tepid gull]

Wow that is very lucky and will have massive implications ouch

[drifting seal]

What about the Baking event?

We didn’t get the usual time with the ticket exchange store, bring it back please, clearly there was a mistake, we always get 24 hours after the event ends to exchange our tickets! Always!!

Bring it back, like you did last time you removed the store early. This isn’t fair. 24 hours is expected, people always have that 24 hours to make a decision.

Either we get the store back or I want all the money back I spent on that event, it’s not fair

[proper fossil]

Hello , as per lucky treasure, we get rewards as per the combination, i got a blue recruid voucher instead of 5% winning that should be as per the combination which i was luck to notice in the first place, 5% of 5.9 million which should be approx 300k, tho i alredy spend 40k+ gems already and was ranked 3rd

[hollow dock]

Treasurey store not working

[harsh dawn]

I want a refund on the gems I spent on Lucky Treasure, this is dumb.

[twilit vine]

Lucky Treasure has vanished

[slender copper]

#🐞│bug-report message

[heavy trout]

Hello all, first of all sory about lucky trasury event, developers are knowing the ussie, and and they are working on it also Lokiney updating us about what's going on in background, i can totally understand what are you feeling, but kindly please be calm, it will be fixed soon

[timber marsh]

They see that issue and it's resolved immediately. But other issues and it takes forever.

[reef marlin]

Thanks to the ones that noticed the bug and posted here...

[oblique fog]

What about the rewards which we missed?

[pulsar comet]

hey fidei

[heavy trout]

no idea for now, sorry, developers will update us soon, but they are under big press and they are working on fixing now, when they will be had a time they will be update us

[south quiver]

What's up with the bakers store. It's gone, not the usual 24 hrs. We earn vouchers right to the end, need time to cash them in.

[magic torrent]

“Be calm” yeah okay. Wasn’t you dropping 50k + gems to win 100 -500 gems from the prize pool 🤣 so what you going to reimburse everyone or take away the millions of gems ?👀

[proper fossil]

Lol people got 300k and how that fair

[timber marsh]

Facts. They took my supplies and gave me 10 vouchers that I wasn't even able to use.

[brittle cloak]

Even I got 3 ships but no reward 😭

[honest dew]

We get update, just like we did with the "getting a update" for SvS that still haven't gone out ?
Good reply, not.

[twilit vine]

I also sent to cs in game hopefully resolved asap

[ember axle]

Top bug ✌️😂

[cedar kestrel]

It’s not a bug, it’s a feature

[proper fossil]

Why not u spend 40k and be calm, ohh wait u can

[brittle cloak]

All the players will get 50 gems once this issue will be resolved.... 🤣 TW standard practice

[floral gulch]

I am in the photo I am Madrid

[mellow narwhal]

Hey buddy!

[drifting seal]

Why aren’t you guys replying about the baking event store?

You have more than one issue to reply to here guys. Lots of mods and you’re only replying about the lucky treasure.

Last time the store was taken away too early you gave it back. Just a quick message to say “once we’ve fixed this mess up with the lucky treasure we’ll get on to reinstating the baking event store” would be really helpfully please 🙏🏻

[civic atlas]

They did say that

[slow gyro]

The bargining chest doesnt appear to get any help n you lose ur tickets

[rustic helm]

They remove lucky treasure event why

[olive birch]

Read the pink messages above

[frigid turret]

Why Lucky treasure not showing on Event?

[floral gulch]

Now it's money 💰💰💰💰💰💰💰💰💰💰💰💰💰💰💰💰💰💰 to take heroes
Bad people bad game bad money strategy

[modern geyser]

anyone know of something equivalent to this Lucky Treasury hiccup happening previously? Curious how they would have handled it given the amount of gems poured into this within the first half hour.

[elfin sand]

If you get 'lucky icon' 25% of the prize pool be yours, The prize pool is over 5million and counting🤣 then 25% of it will be high

[topaz current]

refund + compensation pls

[sturdy vigil]

That would be a reason for me to 👋 goodbye. But let’s give ‘m some time to fix the issue and then decide on compensation.

[rough pumice]

Please note that you need to use the great offer coupons to help in the bargain chests

[rustic helm]

So you asking lucky treasure event coming back when it fixed

[olive birch]

Yes, once the devs fix the issue it will be back

[slow gyro]

I have im saying mine doesnt fill up

[heavy trout]

i spend mate, i spend... i have 4star

[meager stone]

Hope that they feel really bad and give 5k gems as a compensation

[south quiver]

What about bakers event store. Needs to last 24hrs past the event. We earn vouchers until the end, must give us time to redeem. I guess the other oops are taking priority.

[dim thunder]

She won 2 prizes in total and won 2 million Gem.

[olive birch]

I mean i won 3rd prize(25%) of the current gem bank which was at 5m gems nd i only received 300 gems lmao. I want my 1.2m gems

[plain garnet]

This…. Again

[proper fossil]

Lol next popstar we know

[magic zenith]

Same

[timber marsh]

Hey 👋 👋

[stable charm]

I got 2nd prize but only 700 gems

[static raft]

Even this sorting function isn’t working properly

[zealous gust]

But how can this guy get 1m8 gems ???

[olive birch]

All ima say is… they better not give out some amazing reward to every player even if they didnt touch lucky treasure

[languid warren]

Why I couldn't Help actually in the new Event with the Store. I think me Back that you got Last time rewards for helping

[devout furnace]

Where is Nemo for gems??????

[strange tree]

So bad coding.. don't they do unit testing?

[modern geyser]

Yeah I would like to know about that, normally we have a day to spend

[last halo]

I can’t find Nemo

[regal kindle]

100% agree!! Suggest that in feature requests channel

[olive birch]

Yes to both but a small sample of test servers vs a game wide rollout can still have its own problems

[rose shoal]

Where the lucky treasure event

[drifting seal]

Oh yeah just a bit, then send like 5 mods in to calm people down about the lucky treasure mishap and not one of them can apparently take a second to say “don’t worry the baking event store issue will be resolved as soon as this more important one with the lucky treasure store is resolved” 👀 really too much to ask?

[rough pumice]

Will be back in a bit. Fixing some bugs, please be patient

[modern geyser]

💯

[modern geyser]

For info: players like me missing event page , the new offers store I think ..

[strange tree]

I want my gems back!

[rough pumice]

PM me with what seems to be the issue with you

[charred oyster]

The store willl be back soon 🤞🏻

[primal panther]

i can't get onto your account

[obtuse vale]

Good evening! Guys, we're on the EL server, we didn't have time to redeem our Baking event cards! Please give back the 24 hour redemption option! 🙈 Thank you so much! 😊

[charred oyster]

Wrong place to share my screenshots 🤞🏻

[fair crater]

Chat, links and the map is disappearing since update. Extra glitchy and menus are coming up blank having to leave and go back in to show the items listed

[strange tree]

Will gems spend will be back soon 🤣

[modern geyser]

Why does TW only have major issues when they release navy heroes? 😂 What you got against us navy folks?

[tacit geyser]

I do not know which bug to report, the disappearance of Nemo or the Al-Hilal store, or asking for help with the new event, a lot of technical problems, what happens

[rough pumice]

For the lucky treasure event, it will be back soon. You can DM me with the other issues you have

[grim seal]

lol you know that is exactly what they are going to do

[static raft]

Looks like festival store is back up

[jovial dust]

Took time after server maintenance but fixed

[brazen peak]

Gourmet festival redeeming store back now !!

[tacit flame]

Cade a tesouraria da sorte?

[stuck owl]

Where is the possibility to obtain Nemo with gems? Missing a few minutes after the reset

[rough pumice]

The lucky treasury will be back soon if that's what youre asking about. Also kindly use English here so we can provide a better help

[charred oyster]

The store will be back soon, got removed bc of a bug rn🤞🏻

[modern geyser]

Wo ist das Glückslager???? 😭😭😭

[floral kelp]

what will happen to all gems used etc? will it be a forced reset?

[leaden solstice]

Would be nice to have a comment from devs about this event. Because it was BAD

[wide coral]

Can we get our gems back

[charred oyster]

I don't know my account is also locked rn bc I won gems 🤞🏻 we need to wait

[plain garnet]

That’s sad

[modern geyser]

any insight as to what we should possibly expect? Gems spent? also for those of us that won a "prize"

[olive birch]

I won 300 gems as a 3rd(25%) prize lol im not locked out 😦

[floral kelp]

sorry that you won 2m gems and now lost it because of bug fix...heres 50 gems 👍

[charred oyster]

Let's stick with discussions to #📱│game-discussion or #☕│off-topic !🤞🏻

[modern geyser]

Es wäre böse von euch, das Glückslager nicht wieder zurück zu holen
It would be bad of you not to bring back the lucky camp

[drifting seal]

Well thank you to the devs for bringing back the baking store, at least you get things fixed

[runic ledge]

Cannot gain bargain coupons or the gem event, what is going on???

[ancient seal]

How do you mess up lucky treasury ? A event you run every time a hero is released

[rough pumice]

You can obtain great offer coupons from limited-time rewards

[desert granite]

There is a bug for Nemo right ?

[fair trench]

Lol to help someone else

[lunar lava]

you are underestimating TW developers.

[static raft]

Anyone else’s game lagging as well?

[desert granite]

I can not have it 😅

[gloomy plinth]

Hahahaha

[rough pumice]

Close the game and re-open it so the hero would appear. The lucky treasury is not available atm now tho but it will be back soon

[fair trench]

Lol I got 300 gems and suprise suprise mine isn’t locked… does that mean I won’t get my gems back???

[onyx sapphire]

Unable to collect individual def reward due to graphic issues, please help

[earnest igloo]

Ok ty for notifying

[little fox]

I am having an issue with the sound. It doesn’t switch back to the regular music after I select to deploy troops. It keep playing the shooting sounds that you normally hear when selecting which troops to deploy.

[frigid gulch]

No free buy spend money? Or gem

[untold sedge]

I got it by touching edge that shows from there... not optimal, but barely able to still collect it

[fair trench]

Will I get my 25% of jackpot?

[undone chasm]

Nope 🤣🤣🤣🤣🤣😛

[cobalt rain]

Not sure if it's visual bug or not but I've not trained any army or air and my kuruzo count is off by 1

[vocal tree]

Unit testing, and regression testing. But regardless of how much the test withing their testing environments (should be at least two), unless they are running an exact mirror of production in the qa environment, something will always sneak into the production env, that testing won't catch. It's just the nature of the business.

[deft kindle]

Individual defense collection bug

[modern geyser]

I build the Buff but it looks strange😅

[halcyon blade]

Why the lucky treasury has been withdrawn after few people got the hero with gems? What about us who didn't get a chance to get the hero using gems?

[rough pumice]

It will be back soon. Please be patient

[agile stream]

what about the players who are blocked and we are playing EL?

[modern geyser]

Yeah.. I cannot play for 2 hours now

Because I get almost 1 million gems “illegally”

[obsidian sandal]

Same ...

[agile stream]

the issue is that... We took them because we was try to spend our gems for the new hero.. We was lucky.. and now they are try to steal them from us..

[modern geyser]

No they are going to take them back… but I (we) want to be compensated for that and the blocking

[obsidian sandal]

If the Support would answer ... but they dont Do it for almost 2 hours ... cause of luck and a mistake of the developers this cant be

[modern geyser]

Same here 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮

If they would let us keep them many would disagree

[eager tiger]

Lol, why releasing something that still have bugs? and making players wait hours, and trying to clam them down, you could just skip this part and release new futures once its fully working

[arctic bluff]

Obviously they are going to take back those gems lol. On the other hand they should compensate you guys for their mistakes too

[modern geyser]

Yeah half a million gems is okay for me

[agile stream]

why i saw that was 1m gems in the basket.. and i was click the x10 every time to get my change to win something.. And i won 380k.. but the problem is that they blocked me for that..

[modern geyser]

True, they blocked all of us

[sage moss]

So what's gunna happen.

[terse bluff]

I'm hoping for an apology and a generous compensation (not likely) 😂

[eager tiger]

huh, 3 capsules of vit

[young phoenix]

Is there a timeframe for return?

[thick basin]

can't get the new hero with gems in lucky treasury? appears that some folks also have ID event and I dont? whats up?

[rough pumice]

It's not yet clear for us how long will it take devs to solve it. But once it's solved it will be released again

[frosty topaz]

It will be back when they fix the coding issue for the millions of gems in prize pool instead of the normal amounts. But lots of us spent gems due to the prizes but oh well we will see what they do about it all.

[dim locust]

What’s baffling to me is all you had to do is copy paste the same event - this isn’t the first lucky treasury. I think they wanted to nerf the gem rewards and the screw up was still randomly paying out millions of gems

[rancid bramble]

Nemo’s skill isn’t in the exclusive skill store? Yet sakers was in there the day he released.

[young phoenix]

Ok, I got it. Thank you very much

[torn hollow]

What am I supposed to do 😭🤣

[modern valve]

Seeing 7 million in the pool was amusing to see though

[terse bluff]

I'm guessing Nemo left Top War to find Dory

[cinder maple]

I’m just here to see how TopWar is going to fix this one. 🍿🥤

[eager tiger]

Its very easy when you have backups

[vocal tree]

Hopefully they aren't copy/paste code for reoccurring events. They should have a reference point to where the code is kept, with another pointer that changes the three or four variables... minimize coding and risk of fat fingerings. 😁

[dim locust]

Wel they gotta update some event text

[fluid basalt]

Would be nice to know where Lucky treasury went

[cinder maple]

But they have blocked players out of their accounts during EL. And others who spent gems in hope to get that large pot of gems. This is not a one dimensional problem.

[torn hollow]

IMAO give hero for free

[vocal tree]

On a perfect world, they should have an event variable... where all they would need to do is sect A, B, C... etc. A little more complicated, but in general.

[coral dome]

I spent a bunch to try and Win that amount also

[unique fern]

Revert to reset is coming. Here’s 50 gems and 3 small vit caps for your troubles.

[naive fern]

Always the same with you 😘

[fair trench]

Will I get my 25% jackpot instead of the 300 gems it gave me

[modern geyser]

same here...