🐞│bug-report

[summer oracle]

I can bearly even log into the game due to the notification glitch

[sturdy thistle]

can you remove this? the game freezes for many players. this becomes spastic...

[uncut granite]

Just noticed something , everytime that number increase it cause game to freeze for 1 second and rn the game is unplayable only sending troops to rss is the only option I've got. other than that it's getting worst.

[buoyant summit]

Won't unlock the last reward, even though I've unlocked it and I have pending notice...

I've reinstalled the game to make sure it's not glitching

[glad robin]

The red dots from the Thanksgiving events cause lag.

[hollow dock]

I believe that the Thanksgiving recipes has a bug I used all the 16 recipes and some I've done many times and it's not completely clearing the secret recipe

[wise plaza]

Sometimes a recipe can take 4 to 5 times to achieve the secret recipe. They all have been cleared by many players. No bugs

[winged elk]

Yeah. What do I have so many of?

[summer oracle]

Help me

[deft fox]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: IOS
My nickname: (Optional)
My server: 1937
What was the issue: numbers keep raising, laggy, BF Deals pick the higher price instead the discounted one
What time did this occur and what time zone you play in: 08:50 GMT+7

[mild spear]

Android
Name Beowulf
Server 1028
Very lagging game now, unable to operate properly so have to shield. Do I have the highest counter score.. Over 840,000

[fading nest]

I received the perfect recipe but did not receive the all the rewards I don’t think I received any of them maybe the beetroots but definitely not the other rewards

[oak dome]

When did the game stop you from being able to build a gold/coin farm? I tried searching for Level 1 to 5 and each level only lets me gather but not build.

[rugged drift]

Have you reported this in game?

[oak dome]

No one ever responds. I have several outstanding questions in the in-game mod section and no one has responded in months there. (Also, why is the delayed timer set to 10 min to respond in this section?) update: i have put the same request in the game mod section

So don't use the Mod Chat in the game?

[proud sail]

Hello we will fix it in today's update ,sorry for the inconvenience

[rugged drift]

To stop spam. You can read the new process in #912722576374128710 . Report to in game support (not mods) if you don’t hear back in 3 business days then come here and we can help.

You can DM me if you need

[uncut granite]

Tried checking and unchecking the numbers increase by 1 second now and causes lag Everytime :/

[rugged drift]

That isn’t related to the notifications issue, we are aware of that and working on it

[granite cape]

Hi. A message to the devs. The gaming experience is giving a headache.

[urban stump]

Game lagging

[oak dome]

UID: 329672373030
Device: Android
Nickname: Saaron
Server: S910
Issue: Constant flickering/flashing while playing the game.
Date/Time: November 11, 2021 (currently still happens any day/time I log-in to the game to play)

[hollow dock]

I've had the same problem too

[alpine tide]

The counter in Thanksgiving event is getting slow the game

[oak dome]

I found it was less during EL but it never got better. It's been slowly getting worse for me. I checked Google Play Store daily for updates for the game. Oddly there seems to be an update everyday in Google PS for me, usually 25-50 MB.

[unique agate]

VIP Gold Collection doesn't work on web version

[tired mantle]

game is constantly lagging but no solution from developers

[devout lichen]

Had to record this from another device to prove how BAD the game currently is going, imposible to even hit wb at this rate :l

[thorn juniper]

Thank you dear

[rugged drift]

They are fixing notifications, they will be done on all servers

[swift flax]

Before: when I click "back" button topwar will ask do you want to exit yes or no.
Now:that dialogue box is not showing due to this I have to click home button directly everytime to exit.

[craggy goblet]

game is lagging too much

[thorn eagle]

In game support ticket devs says it will be fixed for tomorrow update doubt

[granite cape]

If i make a video to show the time lag the game is experiencing, the devs will say that the video was shot in super slow motion.

[modern geyser]

Same here. Anybody found any way to actually get a video to them? I can only attach pictures to the bug report?

[rare lintel]

I am getting same lag .. please help ,

[restive thistle]

My game is super laggy every second it's taking a slight pause

[cold adder]

@austere needle check this out

[granite cape]

Remember star wars or star trek movies. When you into hyper mode or time jump...you see radiant light streaks to signify super duper speed. Here same lines but Hanging....signifying loss of speed. Not even normal mode.

[modern geyser]

Rofl #TGIF

[forest ferry]

Ummm 😅

[vagrant blade]

Hello,
Yes this is a common issue with MM. Try clicking the facility coords section on bottom right or restart game. Either of this works for me
Another variation of this is if i have a facility built but the facility locator icon just wont appear unless i restart 🤧😂
Hope it helps

[sour saffron]

My game is super laggy every second it's taking a slight pause ,im on 1235,
Dont have it on 993 tho

[wispy hound]

Wth Lag

[analog mesa]

Red Dots 😂

[strange vault]

Impossible to play right now game is super slow. Others in my server don't have the issue. 1420

[brittle estuary]

The game is lagging on the map and inside my base like hell. I've got 1sec loss every 3s, this is a horrible gaming experience and totally unplayable while dynamic PvP fights!

[proud sail]

what is your exact phone model pls ?

[proud sail]

phone model and uid pls

[craggy goblet]

Phone :- Redmi Note 7 pro, UID :-565859021906

[spare umbra]

Just when is this getting fixed? It’s heating up my phone

[hollow dock]

Phone LG stylos 4 uid356553941945 lagging and flickering and flashing from time to time

[lunar fulcrum]

Thank you for activating class perk item swap on 1400+ servers for the first time. I think I speak for everyone when I say we feel so much more confident in our ability to effectively compete in EL. ❤️

[glad robin]

The counter is still working after the maintenance, so the Lag is still happening every second.

[proud sail]

what is your phone model and pls send me your uid

[elfin blade]

Hey, check the symbol above the exclamation mark. You probably already have a gold farm...

[sturdy thistle]

if this continues, it is better to uninstall the game than to break the phone

[sour saffron]

After maintenance still lagg 😕 impossible to play wth joy server 1235

[modern geyser]

It is still increasing... It doesn't stop!!

[thick grove]

Do something with lag

[abstract yew]

The game is very laggy....it's frustrating

[empty mason]

I believe I lost gems during the maintenance that just happened. Had well over 7000 now I’m at exactly 6000. Please help.

[sour saffron]

Keeps increasing stop this plz

[modern geyser]

Still lagging , only few people in server have this same problem, s 942, my phone CAT s60 , please help , the lagging it's only when yuo try move in the map or inside your base , delay is horrible,everything else looks like fine

[worn orchid]

I cant do anything anymore. Im waiting for maintenance.

[thick grove]

We can't play

[mild charm]

Bf deals is going crazy, sort out the number log

[tawny isle]

I can't play for 2 days the images are running in slow motion

[topaz current]

13 and 16 didn't work for me either. I tried several times

[spring jasper]

The game was lagging,, its 4 days now

[cedar marsh]

The game is unplayable because of lag the update has not fixed anything, when is this going to be resolved?

[thick grove]

You're making fun of our money

[modern geyser]

Those anyone know the combo fir the LUXURY MEAL fir thus new event

The game lags every 1 second bcoz of extra notification and it goes up still😑 unplayable

[short void]

S860 - my game is currently unplayable due to lag

[worn orchid]

Every time you launch a new event, the game gets worse

[summer wedge]

S1065 it is lagging every 0.3 second already happened a whole day and I have almost 300k red dots now. I updated the game and it didn't work.

[lone fractal]

Game is lagging way too much since the new event came.

[proud sail]

what is your phone model

[late birch]

It should be fixed now atleast with this update I just did it fixed it for me

[tawny isle]

the problem has just been solved thank you

[proud sail]

how did it solve ? it goes smooth now ?

[rare oasis]

For those still experiencing the notification bug, try updating the game. That fixed it for me

[dry finch]

im a bit disappointed with the no apology email from developers and compensation for the lag...sad...

[tawny isle]

I restarted the game an update is done. now the flow of images is normal.but I missed 2 days of play

[modern geyser]

Ye looks like they fixed at last, done update and it's all good, thanks 😉

[restive thistle]

Fixed now: updated the game and restarted the app 😇 no red dots

[proud sail]

Is it still laggy ?

[restive thistle]

No it's all running smoothly again

[proud sail]

Thx !

[proud sail]

what is the issue ?

[proud sail]

This case is received , we are working on it , pls kindly allow us some time

[torn goblet]

phone huawei nova5t uid:534801560478

[reef crypt]

I don't see any discount links that other people have shared. that's why I can't use my coupons

[modern geyser]

Stop playing with the icons 😡😡

[proud sail]

Please update your game to the latest version

[granite cape]

Tell me how to disable the slowmode here. It breaks the flow of thoughts & expressions and replying back.

can someone help with disabling with slowmode issue

[sick raptor]

I have problem that i get lvl3 box from Thanksgiving market and it didn't show up in my bag!!

[lusty bough]

Lag bug fixed and all I get from my bug report in the game is "we just checked it, we don't see a problem. Please log in again and try it." What lame excuse is that? They have my screenshot with the counter at 64k. I couldn't play for 2 days and I get nothing? Thanks for nothing TW.😡

[sterile niche]

Okeeeeey! I will wait.

[zealous mountain]

Have someone the same issue with WoO registration? Member that are here for weeks can't selected

[night bridge]

Korean language display is all broken😂😂 I can't understand even a single word🥲

[proud sail]

My Korean friends , the issue of the characters display has fixed , we just had a hotfix . please log in the game again or update it

[analog cedar]

stop messing with the graphics change it back😑😑

[topaz venture]

I don’t see some member’s Avatar in Chat

[night bridge]

thank you😘

[zealous mountain]

@proud sail is that a bigger issue? I have it with 6 members.. they all belong to the alliance for more than a week

[untold stirrup]

👀

[glacial copper]

I can't able to use bargain vouchers

[rugged drift]

Is bargaining blocked?

#📮│game-suggestions not a bug. Thanks

No you might not like it, doesn’t make it a big.

This matchup isn’t a bug, sometimes you are stronger sometimes you have to work harder. That’s the luck of the draw

[topaz current]

😔

[rugged drift]

Still not a bug. This is a bug report. A server will always be the youngest and one will always be the oldest. My EL, we (900s) faced 600s and still won. Be smarter, be more organised.

#📮│game-suggestions not a bug

[eager axle]

Hello. I was wondering if there are any problems with the translator or if there is something that just happens to me? I have updated the game and reinstalled without it getting any better🙉

[past robin]

Chat private, and click in left side

[modern geyser]

Sometimes you have to pay more, ooppss, is that the uncomfortable truth?

[harsh kettle]

The game is lagging a lot lately. Please make the performance better not the graphics. What's the point of adding good graphics if it doesn't load quickly? It takes a lot of time for everything to load. Then there's this issue where switching to world map directly after the game starts doesn't load anything at all until we make the switch to the home base. Coz of the annoying pop-up which wants to be loaded. I think it's not asynchronous and blocking the execution stack.

[worldly vapor]

The Formation Center building keeps alerting for outstanding activity on it, but I don't have any resources to upgrade any of the formations. Why is it always notifying for something to do? If I Open the building the alert disappears until the next time I open the game. This surely cannot be intended by design. Anyone else noticed?

[dusk geyser]

My components are dissapearing when using the merge all feature, even when I cancel

[modern geyser]

After making a report about the negative gems my account is still not fixed...

[austere needle]

‼️‼️Please make sure you contact in-game support first! Come back here if you haven’t got answer after 72 hours business days‼️‼️

All comments not following steps as stated in #912722576374128710 will be deleted

[austere needle]

@modern geyser when did you contact them?

[austere needle]

Please contact in-game support first

[dusk geyser]

Done that. I can't post a video there only picture.

[austere needle]

@dusk geyser There it is! I can't see how many lvl 1 and 3 you got before merging but those lvl 5 and 6 you had makes the lvl 7 that you didn't have! The rest that I can't see has made a new lvl 6 and 5

‼️‼️Please make sure you contact in-game support first! Come back here if you haven’t got answer after 72 hours business days‼️‼️

All comments not following steps as stated in #912722576374128710 will be deleted

[pine lodge]

how????

[austere needle]

‼️‼️Please make sure you contact in-game support first! Come back here if you haven’t got answer after 72 hours business days‼️‼️

All comments not following steps as stated in #912722576374128710 will be deleted

[gaunt needle]

Can someone explain this to me please. I lost my one chance

[stone prawn]

All of my attacks are redirected at myself. What the????????

[opal breach]

SVS IS BUGGED

[queen arch]

Why do you have to make something so bad again?

[cedar pier]

So to be clear we waited how long for SvS WZ? Just for my troops to attack themselves? Are we serious?

Can’t do your attacks right now in SvS WZ troops attack themselves.

[onyx sapphire]

Game is crashing every 2 min

[jagged pendant]

SvS Warzone isn’t working

[languid radish]

SvS my attacks are hitting myself or not displaying my own heroes. Can you look into this bug!?!?

[eager kelp]

Haha, same, probably should have stopped after one loss rather than trying three times 😂

[sharp sluice]

Same 😂😂😂

[grave walrus]

Nice warzone update. Many week to just have self destruction army 🤣🤣🤣

[thick basin]

SvS warzone broken bad..

[hallow cedar]

SVSWZ is completely broken

[near barn]

My troops are killing themselves

[high birch]

Im strong 💪🏻💪🏻💪🏻💪🏻💪🏻

[ember frost]

I’m attacking myself in warzone

[soft sandal]

SVS warzone is busted

[austere needle]

ForGod sales don't spam report!

I have reported the SVS WZ issue

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[potent monolith]

#🐞│bug-report i'm attacking myself in warzone svs... unfair, i lost 1 attack because of that bug....... i will wait you fix it......

[trim holly]

Svs warzone exercise it’s making me attack myself

[tawdry schooner]

Ffs. You kill your self in svs wz

[scarlet warren]

Warzone svs broke and you kill yourself. Really how do you even get that going?????

[lethal silo]

For the SVS warzone issue, please make sure you reset everyone's base skin effects as well. Most base skins you can only use once in a certain period of time so will all need resetting so that they are available for when the svs warzone is fixed - thanks

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[thin zinc]

After last update I am faced with this problem

After each log-in there is a new download-bar and after waiting few minutes to download, game throws me out

[woeful onyx]

What kinda 💩 is this????

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[pallid flax]

SvS warzone is making you attack yourself in the battles. It does not allow you to attack the enemy.

[cobalt oak]

I'm super good at killing myself.

[tight willow]

Old SvS wz was 100000% better than this garage

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

Please don't spam report

[pulsar lake]

PID is broken in SVS warzone.

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[odd magnet]

Svs warzone super bugs.. Defend always win 😂😂😂

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[hardy stag]

Every new feature or event, you guys mess up. Please 🙏🙏🙏 use some kind of release management and automation testing. And some test server or something. This is incredible. I feel stupid to put money in this game again 😂

[austere needle]

Please contact in-game support! You probably have internet issues!

[storm root]

Bug on svs warzone im attacking myself lol

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[cedar snow]

Seems the trainee was in charge of warzone svs development, fight against myself!

[short aspen]

Problem with svs wz

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[woven ridge]

Do you report that for example 73 is with 1500? 😂

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

[austere needle]

No!

[shut topaz]

Devs only had 1 thing to do

[austere needle]

In-game support first please! Read #912722576374128710

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️

I delete reports about SvS WZ

It's already been reported

No need to post again

[lofty yoke]

Hey i Just bought a Packet Money went through but i got nothing

[lunar fulcrum]

Profile > Contact Us to message support.

[modern geyser]

🛑🛑🛑Please stop sending reports about SVS warzone because a report has already been submitted 🛑🛑🛑

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️
Similar reports will be deleted!
If you have issue other than SVS WZ please contact in-game support first! Read #912722576374128710

[junior whale]

I am also receiving an error. One of our members was able to use the Warzone svs but not all. I have fully updated my game

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️
Similar reports will be deleted!
If you have issue other than SVS WZ please contact in-game support first! Read #912722576374128710

[austere needle]

It has been reported so it's being stopped

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️
Similar reports will be deleted!
If you have issue other than SVS WZ please contact in-game support first! Read #912722576374128710

I haven't because I am a player like you! I delete because I need to keep track of other issues!

[austere needle]

‼️‼️‼️ I have reported the SVS WZ issue‼️‼️‼️
Similar reports will be deleted!
If you have issue other than SVS WZ please contact in-game support first! Read #912722576374128710

[distant sandal]

Please stop removing complaints. People come here for a reason and when you delete their reports you belittle them. Others want to see if this is widespread or local and get nothing except that You "a player" have reported the issue. If you can't weed through the complaints better without deleting everything that has been posted then maybe you should give up being a mod!

[rugged drift]

@distant sandal its not about belittling anyone. Its about keeping the channel clear for other issue that occur. We are aware of the issue, its been reported it is the ENTIRE event. The judgement of the hard work that Tara does isnt needed.

Im aware there is a slowdown feel free to DM me if you have other concerns.

[oak dome]

Here is the information about my tablet that I use to play the game on.

[rugged drift]

@brazen tiger We are aware of the SVS warzone issue. can you confirm that this is in SVS WZ

[oak dome]

Thanks. I did check after an hour and it showed I was collecting but it never built a resource facility.

[rugged drift]

@cobalt pollen We are aware of SVS WZ issues, it has likely been disabled now.

[winter zinc]

SVS WZ is making my troops attack themselves...this is ridiculous. A new glitch everyday...a new bug everyday...how hard is it to do what literally thousands of other game designers do...test and release,if you wasn't worried about over charging for ridiculously useless things we might have a playable game... DO YOUR JOB BRUHHHHHHH 👏 👏 👏 👏 Second time in 2 days I had to come here...SMH 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️

[pearl grotto]

I have done the right amount for MRE combat ration recipe for 4 times and still didn't get it !!

[old magnet]

🥴Super laggy!!!! Since the update. Like this on 2 devices. (Even crashed a few times on my older device) 😠😠😠

[rugged drift]

I had to do it 5 times to get it.

[rugged drift]

Have you followed the steps in #912722576374128710

[wintry hare]

SvS warzone says temporary unavailable for me but some players have been able to do challenges! This is not fair to keep up with scores! 50 gems can’t wait!!!! 😆

[dusky orchid]

They disabled it due to a bug. Let them fix it and it'll reopen

[undone chasm]

Am I the only one not getting g the links for the bargains 🙈

[acoustic condor]

Base snapshot not working properly .. only half picture

[turbid lagoon]

svs wz not working

[smoky slate]

Can you please fix the censorship. So you can use a word ending in “s” followed by “hit”. Not being able to say “attacks hit” world boss hit” is getting really annoying

[median bear]

Svs not working

[rugged drift]

Make sure this is unchecked

[tired verge]

Changed leadership because now VP can't enter WOO recruits when my R5 is off line. So now I can't send mail for an hour because of leadership change? Come on guys

[hasty tree]

Glitch of Cross-warzone
Dear commander:
Due to a system problem, players faced an issue with the SVS Ranks, and couldn't compete, we've fixed the glitch, we will clear the ranks and points for all commanders, and we've reset all the battles for all
Deeply sorry for the inconvenience caused, and thank you for your understanding and support.
Have a nice day!
Top War Support Team

[modern geyser]

@steep gorge here

[sharp sluice]

LOL…buffs used for nothing

[violet raptor]

Why the attack lines are not pointing to the target. Have this already for quite some time but it is getting worse. Restarting game no longer fixes it and got it now on all my devices.

[hot canyon]

Svs not working and to many notifications from the event. Why there so many bugs?

[median bear]

Svs not working

[hasty tree]

@median bear @hot canyon Check the pin message

[gilded forge]

Any one else getting this message when trying to do wz svs

[steep gorge]

In game purchase not working after today's update

[median bear]

I’m getting the same thing svs is still broken

[calm quarry]

Are you saying it’s fixed now, because I still can’t play it?

[hasty tree]

soon

give it a bit of time

[lethal silo]

On the SVS warzone, once it is fixed, can you please confirm that the base skin buffs will also be reset - I flagged this as a bug/problem earlier when reporting the issue just after reset....just to make sure it is a level playing field for all. It would clearly be ridiculous in a 2 day event to have 1 day where some players can use base skin buffs and others couldn't due to this bug - thanks

[cobalt oak]

It's fixed, restart your client.

[quartz marsh]

Still broken buddy

[orchid trout]

I have same problem, my game its keep flashing since EL

[rocky pecan]

My March size isn’t carrying over into SvS warzone navy should be 152 but is 136 what’s going on

[split pebble]

I coocked perfect meal first time and I just got beetroot vitamins no surprise boxes and no multi function combat chest

[modern geyser]

2-3 days ago

[cedar snow]

Nice message to explain the bug…

[high birch]

Still another bug in warzone svs. Villiers’ skill doesnt work when you activate it

[lethal silo]

I restarted as suggested above and redid svs warzone, attacked the instructor...none of the base buffs are activated - very easy to see since acadia is not affecting the march size. In my base I can see that all the base skin buffs are still showing as in cooldown mode...effectively, the exact point I made just after reset that when svs warzone is fixed and restarted, the base skin buffs will all need resetting has NOT been done yet - hence we have a situation in svs warzone where some players have base skin buff affects taking effect and some don't

[modest plinth]

We're you hitting yourself

[tender yew]

Cannot see alliance chat or world chat after sharing Black Friday deal to the chat.

[lethal silo]

In summary, the outstanding bug is "svs warzone error where you hit yourself was fixed but players' base skin skills were not reset, so some players in the svs warzone still have their base skin skills available to use in the event and some players who used them at reset whilst it was bugged have lost them since they are in cooldown"

[burnt zodiac]

censorship in private messages when playing the game in the browser is horrible, every other word half censored because of some letter combinations.. "ss", "net".. please fix

[fading nest]

The thanksgiving meals aren’t giving me the full rewards I’m supposed to receive only getting one of the 3 rewards I’m supposed to get with every meal I’ve made

[modern geyser]

<@&651622161219584000> well, I went through Top War’s 5-star customer service and got absolutely nothing. Can I get some help please?

[rugged drift]

Can you give me your UID.

And provide me with the screenshot that you had attached.

[dusky orchid]

Can I send you a screenshot of my info? I was linked to my Facebook but it won't let me log in. Says it's not linked.

[rugged drift]

Have you logged it with ingame support?

[sour geode]

How stupid is that? If I want to attack fast and have no vit I need to click like 3 times till I get the vit to attack and need to say 2x yes I want to attack and yes I know I can not set shield even when there is no shield in svs....BUT WHEN I WANT TO GATHER AND ALL MARCHES ARE OUT 1 CLICK IS ENOUGH TO ACTIVATE 3 DAY EXTRA MARCH?
the devs are absolute noobs and should be forced to play they game they Programm!
Ah yes and of course to buy something there is also no 3x asking...

[modern geyser]

My sound doesn’t work anymore after this latest (and in my opinion useless superficial) update.

[loud brook]

I apparently received the version of the game for under 10 year olds with this update, is there an adolescent or older version switch?

[undone ridge]

Is something wrong with Ben he isn’t as effective as he used to?

[keen gorge]

This store is useless

[raw lotus]

someone else having serious connection troubles atm?

[modern geyser]

This isn’t a game issue. I just found out this is my phone.

[hasty tree]

Contact customer support, and they will check it

[hasty tree]

Check the event page for blocking the requests

[hasty tree]

Still under testing phase

[hasty tree]

DMs information

[dusky orchid]

Thank you. I did send in game support and screen shots for teddy. I truly appreciate your help.

[bitter crest]

Has anyone lost hero perk stats after transfer? Or a portion of them

[austere needle]

I urge everyone to please read #912722576374128710 !
Contact In game support first!
In case the case is time sensitive like an event is about to end or you haven't got answer from support after 72 hours business days please follow template given in #912722576374128710

[austere needle]

Please contact in-game support

[topaz current]

I cooked perfect meal two times. I got 30 surprise box and 5 combat chests. We only get one of the prizes there, right?

[mortal quest]

What's the recipe😅

[frosty plank]

Lucky you get the beetroot, also only 1 of the rewards you will get.

[topaz current]

181/161 and 161/181 both are perfect once

[mortal quest]

Thx

[fathom herald]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: (Android/IOS)
My nickname: (Optional)
My server:
What was the issue:
What time did this occur and what time zone you play in:
Screenshot:

[opaque trench]

I am up to a quarter million, this is kind of becoming ridiculous. This tab is where players spend the most money, and you all are allowing the red dot notifications to loose value here. Just saying…. Pretty tired of looking at 200k plus notifications on this tab and i am now ignoring it…. Fix this please…. It can not be that hard…..

[primal stump]

I have this future in one of my 2 account. its really helpful i would like if you could make it a future on all accounts.

[proud sail]

Hello . It’s still testing . We will release this feature to all servers soon

[primal stump]

perfect

[sour geode]

What kind of joke is that? You urge us to sign terms and conditions that take us all rights and then you talk about copyright protection of a country like China who does not respect copyrights since decades?
This is enforced coercion!
On top you state that you can change the terms at your will any time and by simple login we agree to those terms... are we now in China where you can deport people ? Or suppress their voice?
You even write that if one is below 18 old by accepting the terms he confirms that an adult accepted the terms... are we in candy land dear Chinese RiverSomething? There is no civilised country where this statement of you has any validility.
You try to let minors sign contracts they are not allowed to sign and to make them sign that their parents agreed them???
THIS IS NOT CHINA! You can not supress us!

[vernal vale]

One of the recipe (#13) didn't give me the reward or unlock the meal.

[hard wigeon]

Those ones are random and have to be tried multiple times

[obsidian sequoia]

you only get one of the 3 rewards at random each time the meal is cooked, not all 3 rewards at once.

[vernal vale]

Weird, it says "gurantees the following rewards." Doesnt sound random at all.

[modern geyser]

It is random

[hard wigeon]

Random as in you ahve to do the recipe a few times to unlock it

[wary zodiac]

Apparently invisible troops that would be damaged .. I can not repair what does not exist, in the meantime I was not able to participate in Odinium because of the problems still too recurring in the game

[austere needle]

There is definitely something somewhere!

You should check your garage or deck

[sonic mauve]

Warzone SvS is bugged. Only the top 2 spots will refresh. The rest all stay the same no matter how many times you refresh.

[wary zodiac]

Absolutely nothing, I'm not a beginner, no troop in resources, no troop in production, no damaged troop, I checked everything 🙂

[reef kettle]

Hi. My account has a problem. Can anyone help me?

[vast solstice]

Just won three (3) golden flippy cards but never received my gold shards. Please help

[glossy plover]

Can not make purchases on iOS? It first show the error and after click again, nothing happens

[wary zodiac]

me too 🥸

[tribal patrol]

unable to refresh opponents in warzone exercise, i love having to attack the same whale down 1000+ servers 10x

[tacit flame]

Esses links que são compartilhados pra ajudar os membros da aliança nao estao aparecendo para nos Brasileiros. Alguém pode nós ajudar ? Pra os americanos estão aparecendo quando compartilhados no chat da aliança normalmente para nós brasileiros não aparecem.

Translate: These links that are shared to help alliance members are not appearing for us Brazilians. Can anyone help us? For Americans they are appearing when shared in the alliance chat normally for us Brazilians they do not appear.

[neon trellis]

There is a glitch in the game. it's KE and as the March is coming back and after the war fever timer is up, we can't seem to use sheild. I thought maybe after my March will be back...but still it didn't worked. BUT THEN I HAD TO TELEPORT OUTSIDE TERRITORY AND THEN USE SHEILD AMD COME BACK TO TERRITORY..Please see this <@&667607304300134430>

[austere needle]

Please uncheck the box

[dusky orchid]

Can I cancel the ticket? I regained access through an old device.

[hasty tree]

Ok

[lean wind]

Hello please check the air force suppression against navy. I don't know if it is not working or Yuu is just so op.

[bright cliff]

Anyway to get a faster way to get support to help regain logs for my account? I submitted a ticket Thursday and been waiting since, was hoping I could have gotten it before ke since el is soon but didn’t happen. I had a Facebook and my Game Center linked but when I enter them and try to log in it says no accounts are linked. When I check the Facebook it still says an account is linked. Anyway to speed this process or just have to wait for in game support?

[bright rapids]

I thought I was the only one the same thing happens to me

[rose patio]

Exacly, game is legging and latter flashing my game close. 3 minutes in 3 minutes he do same, is imposible to play @austere needle

[stray wyvern]

I have spent 3000 jewels to get 10 card of yuu ( champion) but I got only 9

[stray wyvern]

I didn't focus on it because I didn't want to increase the transport tickets

[peak wagon]

game is too laggy and it literally freezes when I bulk train troops. when I press "build" button at bottom left of the screen, game freezes for 2 seconds. it freezes when I go to repair tab. I switched my iPhone 10 to iPhone 13 because I thought my outdated phone does not have enough processing power, but it did not help. your monkey support advises me to reinstall the game and closes the ticket without resolving the issue in the first place. game becomes slower every few months. this really is a problem. would be nice of you to fix performance issues.

[zealous cave]

Treasure guard and refugee over lapped

[modern geyser]

I did not get half of the rewards when i finished the day tasks. Just if i buy Then I get fruit and pumpkin 🎃 why that? . This is going on since the beginning of this event. Can you help me plz

[neon spade]

im having lag issues can anyone help? iphone 13 version 15.1.1. phone is not overheating but for some reason top war still lags

[raw mango]

beyond horrible... It doesn't make any sense at all... game is censored, ss, sm, gm, av...

following copied from dm...

so maybe "/" lag rather than connection... It was really good for a moment, and then could barely get "/" to do anything

the censored is... it is... and game.

It really makes it difficult to chat and advise other players when they have to try and decipher what you are saying, and what the browser censored.

the "/" were censored in game... discord is interpreting the asterisks as formatting

[slate prawn]

I can’t say Trumped in the definition of getting pwnd

[tacit dragon]

@austere needle I reported a bug through email on 23rd but I have not received any response till now, just the confirmation mail after sending the email nothing else. I posted it here too, but was told to wait for mail response

[clear thicket]

it is absolutely ridiculous that it costs over $1000 for a base skin in this game you as a game is gouging people out of THOUSANDS of dollars just to compete it is utterly ridiculous

[graceful gust]

Amalia gibt keine Goldene shards mehr bei 5x 30 Kisten kein drop. Mir sind die % Bewusst. Hab mich ausgetauscht mit anderen Usern. Sieht bei ihnen gleich aus.

[austere needle]

Please follow the steps given in #912722576374128710 and explain the issue please

[austere needle]

And restarting didn't help? If not next step is reinstalling the game!

[austere needle]

Bitte beachten Sie, dass der Prozentsatz des Drops keine 100-Chance ist! Ich öffne immer 200 Boxen gleichzeitig Bitte beachten Sie, dass der Prozentsatz des Drops keine 100-Chance ist!

[tacit dragon]

Yes i have reported issue in format. If you see the message I have replied to then it will take it to the bug reported

[austere needle]

Please letin-game support know about your feedback!

[austere needle]

Please DM me your uid

[austere needle]

Are you using web version?

[graceful gust]

Vollkommen klar… jedoch auch mit der 4% droprate sollte es ein gelbes shard geben insbesondere bei 12 verschiedenen spieler und über 1000 Boxen. Bin nie ne leuchte in Mathe gewesen aber so ne simple Rechnung bekomme ich noch hin. Danke für die Antwort. Leider hilft das so nicht wirklich weiter

[balmy thicket]

I’m having translation issues, when you click on translate the translation never shows.

[austere needle]

If you restart the game and try again! Will it work?

@graceful gust please DM me and I explain

[modern geyser]

All my reports in my favourites are away. The second time after EL. I need this reports.

[austere needle]

Please send to in-game support

[balmy thicket]

I did it and it didn’t work

[austere needle]

Using web or app?

[modern geyser]

Ok 👌🏽

[austere needle]

Please use steps given in #912722576374128710 and explain the issue once more

[modern geyser]

Hello. My components don't work. I don't see the right number in my inventory. If I remove it from the slot into the inventory, it will not appear in the inventory. I have three and you can't merge. One screenshot is wrong

[modern geyser]

Video with components. They are not working properly. I updated the game. I tried to reset it and it still doesn't work.

[rugged drum]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: (IOS)
My nickname: (Optional)
My server: 1020
What was the issue: Cooked the decent meal for the first time but no candy box (not sure for the rest of the rewards since only candy box in my inventory before I cooked it)
What time did this occur and what time zone you play in: around 4am EST
Screenshot: I wonder which screenshot do you need, it’s my first time to get decent meal, so it’s still one in the recipe list. For zero candy box in my inventory? It remains zero😂

[peak wagon]

they continue to do that

[modern geyser]

Noticed after most every update my game time is shortened by about five minutes. I can play for maybe five minutes now and my game crashes. Makes it impossible to do SvS and whatnot.

[austere needle]

Because you have to remove them from all 4 pages!

[modern geyser]

I can’t write there and top war do not answer

[austere needle]

DM me please

[austere needle]

I meant use the template and write the issue here!

[austere needle]

Have you reinstalled the game? Delete the game ( make sure it's bound) clear cache if you use android and reinstall the game!

[modern geyser]

Yes, it already works 🤦🏻‍♀️, sorry

I can’t send a message on this canal

[modern geyser]

The channel you are trying to post a message in is only meant for as an example. It shows you the format for your messages in this channel #🐞│bug-report

[rocky tulip]

I can’t register my alliance to the event is that normal ?

[modern geyser]

My ID: (tell me To who should I send)
Type of device you use: (IOS)
My nickname: (Optional)
My server: s1314
What was the issue: I did not get half of the rewards when i finished the day tasks. Just if i buy Then I get fruit and pumpkin 🎃 why that? .
What time did this occur and what time zone you play in: since beginning of the event, time zone (GMT+1) .

[rain brook]

My ID: sent
Type of device you use: Android
My nickname: (Optional)
My server: 659 (merged 721)
What was the issue: missiles caused 107B, when basic damage 91B.
By description Akatora's missiles should do 40% damage, +15% level 4 skill. 91*(40% + 15%) != 107
What time did this occur and what time zone you play in: it happening anytime I attacking, but for example: 27.11.2021 16:04:21. Timezone (GMT+2)
Screenshot below.

[shut topaz]

Only the r5 can do it

[rocky tulip]

Yeah i know i ´m R5

[modern geyser]

In alliance defense after reward 30 it's not letting me claim other rewards after that

[hexed spoke]

Why I'm on -1053 gems? That happened after my report about refund request, anyone can help me with that?

[rugged drift]

Negative gems are caused by a refund. Please contact in game support for more details and a resolution

[hexed spoke]

Yea but no one is answering, I need to get in the game

[rugged drift]

In game support is your only way to get it resolved. Please be patient may take up to 3 days

[long abyss]

Wade's cmd is off he is supposed to command more than all other purple heroes

[merry abyss]

Translator doesn't Work... 🧐

[spring hare]

Why cant i get access to my game progress when i linked it to facebook? I get an error message that telling me there is something wrong and we are working in it!

[modern geyser]

Wade's CMD is higher because of the Hero Bond. It give wade +500 CMD = 5 More march size then other purple heroes.

[long abyss]

But it not working look at the pictures he's running the same command as Kate

[radiant sequoia]

bug report or just bad math skills TRANSFERS CYCLE shouldve reset today

[pale trench]

Needing to transfer but can’t due to devs not knowing math

[cobalt mauve]

We have same issues. Today was supposed to open for next cycle but it’s forced to reset when el begin and no transfers allowed. Devs need to fix it.

[split cedar]

We need capital open in 1137 alot of people spent money to transfer today. This needs to be addressed asap

[kindred birch]

My ID: (Can send in DM)
Type of device you use: (PC)
My Nickname: Cypress
Server: s1731
What was the issue: Diana purchase page does not function properly. Can not purchase.
What time did this occur and what time zone do you play in: Since Nov. 25th, time zone EST, UTC -5.

[twin olive]

spam the devs

[hot mica]

We need this transfer issue fixed!

[vernal crow]

Need to fix this issue ASAP. Quick everyone unlink their Credit Cards!

[trail comet]

Transfer window was to open today..

Yesterday it was showing 1 day left..

Why it now shows less than a day left..?

It's a bug or joke..? 😡

[junior quarry]

Fix that tomorrow is el
Everyone needs too transfer today

[short pendant]

Server transfers broken fix this nonsense was supposed to reset today

[willow basalt]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: Android
My server: 992
What was the issue: issue with transfer - before reset it was info 1d left after reset less than a day
What time did this occur and what time zone you play in: right after reset
Screenshot:

[cobalt mauve]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: IOS
My nickname: GovBug
My server: s1137
What was the issue: transfers cycle was supposed to be reset today. But the devs timed it wrong and won’t open the Transfers cycle till tomorrow when EL beings. Allot of people waiting to transfer and will have to wait an additional 30 days after el if devs don’t fix this.
What time did this occur and what time zone you play in: this occurred now and I play in mountain time zone.
Screenshot:

[trail comet]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: Android
My nickname: Adi
My server: 1216
What was the issue: Yesterday transfer window was showing 1 day left, which means people had one night for members to move before EL begin, now it shows less than one day left..
What time did this occur and what time zone you play in: Asian servers

[hot mica]

Fix the transfers devs!

[split cedar]

We need this transfer issue fixed immediately. Please help us.

[junior quarry]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: IOS
My nickname: Obelix
My server: s1011
What was the issue:
The server should open but it don’t open tomorrow is el need too transfer now and not tomorrow. If you write open in one day it should open in one day and not in 2 days!
Screenshot:

[bold steppe]

transfer is a big fix atm

[bold crane]

Server 1137 was supposed to open today for transfers and it says people have to wait 24hrs still

[main cipher]

How long is less than a day??? Need transfers open ASAP

[normal briar]

Just like everyone else, trying to transfer so I can still participate in EL but it says less than a day. Need to know when it opens to ensure I can still participate in EL after transferring

[modern geyser]

Need help was opening class chest item instead VIT capsules got opened can anyone help me

[pale trench]

Make a ticket in game

[river oak]

👍👍👍

[lethal trench]

Yesterday it says "1 day left" then I bought tickets for money today it says "less than 1 day left" thats scam I want my money back or get transfered😠

[proper condor]

We need to get transfers in. 😐

[karmic mesa]

#WeNeedTransfer

[slender idol]

all my chats have been showing up blank the past couple days and ive restarted my phone multiple times

[radiant sequoia]

*TRANSFER CYCLE
Needs to be corrected cycle should have ended today! People wasted money on tickets expecting it to reset today! If it doesn’t reset today we should have refunds

[hot mica]

I agree. Need to be dealt with immediately

[twin olive]

refund player tickets if they cannot even do simple things like follow a fixed cycle.

[desert grove]

The chat is bugging..2 alliance in 1 chat🤣🤣

[river oak]

#WeNeedTransfer

[bold crane]

If you change alliances then it does that to chat. If you don't want that anymore then fully close the game and reopen. It will then only have 1 alliance chat

[desert grove]

I already reopen the game..I was in JP a few mins after reset..then I change alliance to mc8 bfore close the game..when I'm back in game,after quit sometimes,JP alliance chat show up..I even claim their bargain rewards 🤣🤣I'm ok with this kind of bugs bcoz it give advantage to me but hopefully it won't crash my game😅😅

[bold crane]

So about how long until the transfer thing gets fixed?

[austere needle]

@river oak please read #912722576374128710! Anything else will be deleted! Spammers will be muted!

@radiant sequoia please stop that in any channel

@pale trench please read #📖│server-information and #912722576374128710 and anything else here will be deleted

[junior quarry]

Hey tara do you know if we can transfer before el tomorrow ?

[austere needle]

No sorry I have no Info about that

[pale trench]

My ID# I’ll send in dm type of device: IOS My nickname: Mori Server: 899 Problem: should be able to transfer and can’t due to transfer count not resetting Timezone CST

[austere needle]

Contact in-game support

[river oak]

I'm sorry, But the support in the game does not respond and the support in the Arabic server does not respond, why can’t we transfer before el today is the date of the new session, If you do not have any information about the problem, talk to the officials. We want an answer
....
My name : DarkEvil
Server : 1313

[austere needle]

When did you contact them?

[river oak]

12 noon GMT, The date of the question does not matter, we want the answer, thanks 🙂

[austere needle]

It does! You need to wait max 3 business days before coming here! Please read #912722576374128710

[kindred birch]

My ID: (Can send in DM)
Type of device you use: (PC/Web)
My Nickname: Cypress
Server: s1731
What was the issue: Diana purchase page does not function properly. Can not purchase.
What time did this occur and what time zone do you play in: Since Nov. 25th, time zone EST, UTC -5.

Any note on mine? I’ve already waited 3 days and no response from CS.

[austere needle]

Please notice that web version is not complete! I advise you to contact in-game support first!

[shy gyro]

So are the in game ticket submissions closed for some reason

[austere needle]

Please elaborate

[oak violet]

Fix CS before anything else

[austere needle]

What's 2rong with C's?

[radiant sequoia]

i dont think most people who have the issue with transfer can wait 3 business days

[austere needle]

I am sure they can!

[trail comet]

Don't have 3 days.. EL starts in morning.. so have maximum 9 more hours..
Or else idk if TopWar have special window for transfer during EL..

[austere needle]

It's a prep stage right?

[willow basalt]

But it's not allowed to transfer in prep stage according to spoiler channel

[vernal crow]

Wow completely useless support @austere needle. This is a time sensitive matter and you blindly say to just wait 3 days… thank you for the help, really thank you. Glad it’s not your time and money on the line.

[south parcel]

Good evening

[trail comet]

Yes.. and in Preparation Stage cannot move as per notification..

Me and one of my friend was looking to move.. and so are many many others members too which are posting in this channel and other channels too..

Many people took tickets so as to play with friends..

IT cannot be misunderstanding of 100+ members of community..

[solid musk]

More players bought tickets to move before El

[austere needle]

@vernal crow if you want to transfer but the server doesn't have capacity how is that my fault?

[oak violet]

Because the server isn't open 🙄

[austere needle]

If it's a bug that doesn't let them transfer I am sure support will help them! If it's not a bug so I am sorry but maybe you guys needed to move earlier

[austere needle]

So it's not a bug! Either you aren't on the same range or the cap is up either way sorry that you have to wait!

[short pendant]

No it was 1 day left yesterday till transfers reset and now it just says less than a day and won't let transfers happen

[vernal crow]

If you choose to be a Mod and don’t know how to provide good customer support how is that my fault? You choose to be in this role. Maybe get another Mod involved if you cant handle it?

[austere needle]

What is that I need to handle? You wanna transfer to a server that is not open for you? Is that considered a bug? Have you followed all steps given in #912722576374128710?

[austere needle]

It must be some hours then! Just wait until it resets!

[willow basalt]

Who can answer everyone then what does "0 days" mean? And what is "less than a day"?
Is it made on purpose to make ppl get it wrong?
Maybe get more specific- put clock in there so everyone would be on same page.

[austere needle]

Less than a day means less than a day! Why is says like that I can ask translators!

[solid musk]

But we had players in 922s moved during preparation stage , is it bug too? Or game support some players and others no ?

[austere needle]

And that is something you can write in #📮│game-suggestions 😅

[radiant sequoia]

🤦🏼‍♂️ya aint understandin the problem … cycle was supposed to reset today
Not tomorrow
Thats the issue and no one can wait 3 damn days for it to be fixed
we need answer now and fixed now for 1001+ servers
mods aint helping and ur not helping in my opinion

lol dump ur responsibility on someone else ggs 1001+

@austere needle can another mod come help

[hot mica]

Either ignoring it or is that dense

[austere needle]

I am sorry for inconvenience and misunderstanding that the text "less than a day" causes for you but we have discussed the issue enough here and unfortunately it's not a bug and doesn't belong to this channel! Please contact in-game support to give feedbacks and suggestions!

[short pendant]

Basically we have transfers waiting to come in so our question is does the 15 days start over at exact time the first came in or is it just gonna be some random time and the transfers just gotta watch like a hawk to hopefully make it in

[vernal crow]

I’m going with the later…

[bold crane]

This clearly is a bug or people would be able to transfer without issue

[tiny sinew]

why don't admit it is topwar mistake. it confuses players. '1 day' vs '1 day and X hours' are different. Yesterday it shows 1 day. Not 1 day and xx hours. In event page, the event will display event end in x days hours mins seconds, similar should be applied on transfer system. so this is clearly top war mistake that caused problem to players.

it is a bug, the bug is the remaining hours and seconds not showing. caused players misinterpret it and loses money to buy tickets

[austere needle]

If the cap is not reset is because it's not time for it to reset! People need to be patient

[radiant sequoia]

@austere needle is there a way someone can contact a dev quickly about the issue ?

[willow basalt]

People would be patient if there was no restriction made for no transfers during prep stage - now it looks like made on purpose to make ppl think they will get chance to transfer when really they won't as it's blocked from side of a timer showing just days to reset transfer capacity and other clock ticking for beggining of prep stage.
Why transfers are always so problematic issue?

And no, in game support probably wont help after EL will begin. Been there done that - got promises than "sorry cant help"

[cobalt mauve]

@austere needle @viral anvil I posted the bug report in the proper format. Now can somebody respond to my bug report please. Or get the devs to fix the issue.

#🐞│bug-report message

[short pendant]

Good luck with that she won't properly answer your question or even respond at all

[solid musk]

Unfortunately guys, this game is not support us, i advice you stop paying in this game because you lose your money in game without enjoying it, as you see they can’t help and i don’t think all players not understand how was 1 day mean 😪

[trail comet]

On 26th it says 2days left.. doesn't mean you need to wait 72 hour.. 🤮

It's clearly a mistake by Devs

[hot mica]

Fix transfers!

[normal briar]

She already said it is not a bug. The issue is this timer does not reset at the daily reset. So we are all looking at the countdown where it says 1 day and now less than a day. It simply means, at some point today transfer will open back up. The dev simply doesn’t know the time that will be. We need to be patient and just keep checking

[shy gyro]

Maybe they should havr an actual timer and not some words

[willow basalt]

Actually it does reset with daily reset - before it was 1d after reset 0d

[south parcel]

Let us please enter during prep Stage than

[radiant sequoia]

Well the issue with it in my opinion is saying it would reset in 1 day on Saturday
When in reality it was 2 days
At reset this morning my guess is that it went from 1 day to less than a day because at reset it was 24 hours before cycle reset and went down to 23 hours and 59 seconds “less than a day” so what i believe should be done is correcting it to just reset today

BECAUSE People spent money on tickets for specific servers and now wont be able to and have to move to a server they would not want to go to
because once it does reset transfers will be closed

also the issue is saturday after reset it changed to 1 day which means “24 hours”

[round cradle]

developers why did you weaken the akator ???? before with 5 skill after the shot there were 4 cells and now 3))) ??? where is your balance between the troops .. the impression is that you are playing only for the Navy .... and the new hero shoots 2-3 times in 3-4 moves .. where is the balance ????

[short pendant]

I vote new mods are needed that would actually know the answer to our question of this nonsense we have 25 people that spent money to come here and boom they can't even do that now and the best answer that you can give @austere needle is be patient

[rugged drift]

Aka hasnt been touched or nerfed.

[kindred birch]

I see where and how Tara is operating in the bounds of what she may know or what she can say based on what any one up the chain can tell or or provide, doesn't mean you guys need to be asses about not, just saying. If she can only tell us certain things, then she can only say certain things that she's allowed to.

[rugged drift]

Please be aware of the difference between mods and devs. No need to be rude about Tara, who (like any Mod) is a player that is here to help as best we can. Right now no developers are online, so your only option is to be patient. If you wish to apply to be a mod I would be happy to direct you to the application form.

[brazen plover]

If you are talking about aka rage it's limited by number of stacks if u don't have 9 stacks u won't get full rage in the beginning

[modern geyser]

Why can’t I transfer from S711 to S866?

[brazen plover]

Maybe because 711 enters conflict zone and 866 still not there yet?

Not sure if 866 is 401 days old yet but 711 should be

[modern geyser]

S866 is definitely not 401 days old yet.

[brazen plover]

@modern geyser

[rugged drift]

This has been answered, for more information please direct it to #🖐│player-to-player-support

[round cradle]

yes of course .. I always check .. after the shot there were always 4 filled cells on the skill 5 stars .. and now there are 3 .. do you think I am blind or do I not notice it? before eternal it was always 4 .. now 3 stay everyone can check it ... and + we discussed it two months ago that there will be 4 in the discord game chat ... and there were 7 of them and not 9 .. why are you twisting like is and how it was

[brazen plover]

5star aka and level 5 always fires at stack 1 and 5

Lvl 7 exclusive fires at stack 1& 4

[short pendant]

Not trying to be rude trying to get a legitimate answer it appears to be a bug and was told be patient if someone doesn't know the answer to said question the response should be I don't know. My question I asked higher up was legitimate which she ignored and just said be patient. Now if you can answer my question that would solve this issue. What trying to figure out is does the 30 people 15 day reset at the exact time the 1st came in or is it random

[brazen plover]

So as long as that still happens u r good

No changes

Let's take discussion to #☕│off-topic

[rugged drift]

I do not know. It is unlikely a mod will know this, we dont have access to the exact countdown. However I will ask, but I am unsure of when I will get an answer. ALSO It looks like the summary time as been rounded down. 1d 12hrs show as 1d, etc. I will try to get you an answer.

[modern geyser]

This needs to be fixed then. The stupid 401 day thing isn’t marked down at all anywhere. According to this, I should be able to transfer.

[short pendant]

Thank you teddy for your assistance with a proper response aswell

[south parcel]

We need help for transfer i know that it's possible to let us enter so please help us for that

[spring hare]

How do I reconnect or get hold of a game progress that also are linked to facebook when i keep getting a message that tells something is wrong, we are working to fix it! It is reported. however, I have not received an answer after 24h! have tried with 2 different high speed Wifis but still cant access the game. has anyone had the same problem?

[solid musk]

@rugged drift it’s technically issue , they will help or not?

[rugged drift]

I dont know what you are referring to

[south parcel]

The reply says

Dear commandant, thank you for your message we apologize the issues you had because of technical problems some server can't transfer on other server. Please look for server which are available for you.

I want to go to the server I've chosen and don't want to choose another. Me and my friends we are around 15 members can't move because of this problem. I bought this tickets today because I wanted to go for EL on the other server. I hope you guys and the developers can help us for transfer to our wish server so that we can play EL there. I know that it's possible some other players also did that. You just need connections for this.

[willow basalt]

Seems many players are facing technical problems from your side specifically with moving to servers they want to.
When can we hope for fixing this technical problem?

[solid musk]

So it’s game problems so combinations for players who bought tickets or open servers they choose to enjoy game, why you lose them money

[rugged drift]

What is the root cause of the issue? They have used their transfer allowance/Transfer cycle will not reset. Or another issue.

[south parcel]

Yes the cycle is still by zero. My question is if you could help us for transfer to the server 1172 so that we can play EL tomorrow there. That's annoying for all of us. We dream for this day since a few weeks and now it's not available. When you have new information could you please share it with us or what do you think how it could be fixed. Can we hope for EL or not?

[rugged drift]

No, we cant manually move you. Then we would have to do the same for everyone that wants to move. I have raised a ticket, once I have a response (7-10hrs minimum) I will come back to you. Honestly I would think the chances of being in EL are slim.

[modern geyser]

And just like that, I get no help. And my problem get ignored . Can anyone tell me what to do. I already delete the game and install back

[south parcel]

Ok thanks 👍🏼

[rugged drift]

Did you log your issue with in game support??

[rain brook]

Tanks do 2.92/7.14 = 40% by 1 missile.
Air do 3.47/3.40 = 102% by 1 missile.
According to skill description, please, make air do 40% too.

[frail karma]

Already explained that it's based on the units damage, not the divided damage across multiple targets. Watch a replay against WB or single target battle and you'll see the % are on par with units damage.

[modern geyser]

Yes but they never answer. I did try that once again now

[rugged drift]

When did you send?

[modern geyser]

Hello, I bought two level 5 skills and only received one

[rain brook]

You also said "No idea where the concept of air and navy should be able to derived from, just always been that way"
My base statement still on:
"Damage splitting by 3 for air and navy not for no reason. But for keeping balance between navy and army
Akatora's missiles ignoring measure which was implemented for saving balance between army and navy.

That's mean, while people use Akatora, this measure not working. Also it's increase "first hit" advantage more noticeable, making attack/defence difference worst, killing gameplay variety."

While we are not agree consensus, I simply saying: it's saying 40%, I expecting 40%, not more, no less. 😅

[frail karma]

It's the damage of that one unit, regardless of whether the initial hit was against 1, 2 or 3 targets. And yeah, I agree, I don't know the logic behind navy/air being 40% against 3 targets instead of 33%, I assume the designers have their reasoning - but there's no bug in the skill effect you're describing. It's as intended, based on the units ATK

If you have connected it to game center, twitter, facebook or anything you should be able to just login through that again on your new phone. If you haven't connected your account to anything you need to reach out to customer support ingame through the "contact us" button

[rugged drift]

Contact in game support please

[lapis chasm]

Ok here i go. My account is frozen on my request. Now i want it to be unfrozen… and it seems harder then i thought. I paid a ton of money in the game. And when it comes to help nobody gives home. Or the game is bugged. Since i keep getting disconnected.

[bold crane]

The problem everyone is having is yesterday it said 1 day before transfer reset and now it just say less then 1 day today. We were all assuming 1 day before transfer reset ment 24hrs not 24hrs and some change.

The thing that frustrates me the most is how we are gives an exact countdown for everything except this had very loose interpretation. For many of us who spend boatloads of money on this game it is extremely disappointing and misleading.

[rugged drift]

How did you freeze your account? Who did you try to get it unlocked with and when? Please DM me to get this fixed.

[rugged drift]

I understand. That is why I have asked for more info.

[errant forge]

bug reopening

[dusty portal]

Akatora decrease damage needs NERF! like effective 1 time only. He is the king of this game currently. I mean, what else he can have? 1 akatora = 2x katyusha + 2x theresa + limitless rage. Such a brainless character design...

[dusty portal]

New hero advice "Satoshi" for navies: (cuz who tf care about airforce? useless. just make an universal hero so collect money during hero recruit)

Gains 1 rage at the start or the battle. When it reaches 2, he fires 990-1000 rockets %50 damage each. If a ship triggers this skill, deals additional %437,5 damage and decreases firepower of enemy by %99,5. If a tank gets hit by this skill, causing a debuff and gets destroyed instantly (blow up). And units will gain %120 hp shield for the first round, then %360 hp shield for the two rows.
Please put this new hero Satoshi to the game asap. he is Akatora's lost twin (like selina-villiers) ☺️

[turbid lagoon]

I am having issue with my "Favorites" battle report I have saved in the past. When looking back and trying to find a couple of them, it seems that they are slowly getting deleted from the older ones. Is there a time limit on a report (Like after 6 mths, it gets deleted)? or an inbox limit (lets say a limit of 40 and when it exceeds it, the oldest one gets deleted)?

[rugged drift]

If you have maxed out your Transfers in this cycle (ending today) you will not have time to reset the cycle before EL commences.

[bold crane]

Have you heard anything back yet about the transfers that should have been able to happen today?

I appreciate you making the effort to find out why the devs had this mishap. Is there someone I can contact directly myself?

[inland agate]

So their "day" is 48 hours? Cycle reset still says less than a day. There is a little over 12 hours let till server reset and a little over 11 till prep stage starts so they aren't going to reset the cycle it sounds like till after a 47 hour "day" specifically to keep guys from transferring in for EL even thiugh the "Cycle" has reset with server reset before?

[rugged drift]

The count error is what you are referring to. The clock rounded down instead of up. The count didnt change.

[rugged drift]

Server and Transfer reset are aligned.

[inland agate]

Ok so yesterday when it was " 1 day" left it was actually 1 days plus 23+ hours. I understand but still shady n confusing at the very least! Appreciate the response n info Teddy

[rugged drift]

Yes that is correct. So 23hrs showed less than a day. I dont think it was deliberate to be shady, but confusing and annoying yes. Sorry bud

[lean geode]

So in game I was needing one ticket for a server transfer and some reason I’m down 5 tickets. And I’ve been thinking I’ve been loosing my mind because I made sure I had enough (with needing one mor e that I was gonna get tomorrow at reset) but idk 🤷🏻‍♂️ also I would like to state, transfer tickets are too expensive to purchase. Some servers are too dead to make tickets expensive. I just wanna go to 988. I don’t know what all you guys can do. I just wanted to voice my stuff here because the in game one is too laggy to where I wait 12 seconds for it to catch up to a sentence I type. Also random fact of the day: scientist discovered protons that go backwards in time

[rugged drift]

If you are missing tickets, please report them to in game support

[inland agate]

Just appreciate the response and effort you took to get us a response and explain it bro. These new server transfer rules can be a little confusing

[lean geode]

Sent my message to the in game. Hopefully the devs help. But if my servers learned anything it’s not likely. Especially after some events and things we’ve noticed with other servers since last el. But fingered crossed thanks for your help Ted. You’re an mvp

[rugged drift]

My experience has been if you are genuinely missing tickets or items they will find them and return them.

[bold crane]

Because this confusion is the devs fault are we going to be able to have an extra day to transfer during the prestige day of el?

[rugged drift]

I doubt it, but please read your DMs

[lean geode]

That’s good. And I am sure they will. But myself and hundreds of others witnessed all of us bringing the games star and rank in the App Store and google play store go down because all of us where unhappy and then the rank shoot back up and have reviews of what we expect fake accounts. So there’s a portion of players iffy on it all haha 😂 I like this game though I just know there’s better ways on some stuff because I’ve seen other games have programs in place that are nice to have. Honestly open field marching and fighting for armies helps a strategy game have more strategy to it. If you have any way to get directly ahold of devs tell them to copy rise of kingdoms in that aspect.

[hot mica]

If only 🤞🏻

[willow basalt]

There are much more people waiting for real response to it. Cause it was definately misleading to so many people. And it all just to have some joy in game 😔

[proud sail]

Once the prep stage start the transfer feature will be closed

[bold crane]

The problem is that the prep stage starts 1 hr before reset

[bold crane]

The answer is no people will not be able to join for el. The answers given to me through dm were not helpful and was awful customer serveice

[proud sail]

It will reset in 7hours and 15mins tho . It's coincident that the reset time and EL time were on the same day , I have past this concern to the team so next time we will put it under consideration . Sorry for the inconvenience

[south parcel]

All said hurry up now we are stocked

[split carbon]

Showing wrong information on display

[sonic belfry]

Hello. Two weeks ago My friends have moved from my servants to another server. I have finished collecting transportation requests I wanted to catch up but I could not

[junior quarry]

We don’t need it next time! We need it now🥴

[devout lichen]

My ID: (will send by pm if needed)
Type of device you use: (Android)
My nickname: (Optional)
My server:706
What was the issue:date/time mail format
What time did this occur and what time zone you play in: GMT -3 , any time you send a mail
Issue: when sending a mail with a yyyy/MM/dd hh:ss format, the game convert that time to each member on their local time, the thing is, i sent a mail to test it with today's reset time and is 1 hour off, another member got a completely off date, showing yesterday 11pm 👀
Screenshot:

[split cedar]

Fix this server transfer please!!!

[trail comet]

Many people are miss guided by the timelines of transfer windows shown in the game of
'1 day left' to 'less than one game'

Many of friends bought 10-20+ tickets based on '1 day left' hoping for transfer before EL.. but now they are Stuck and money wasted..

Transfers were supposed to be more easier after the update.. but after the update, Entire community is finding even harder to understand the transfers.

Since, its clearly a fault in game, Request to allow transfers during preparation stage as well for this EL..

[karmic mesa]

Why don't you just let us to transfer during prep stage like the last EL? it's not a hard thing for you,also the best way to make up your faults.once you gave an update for transfer service which took more than a month to be done yet only gave 2 tickets in alliacne shop and now this unusual timer for transfer cycle that caused many players waste thousand of dollars on this game.saying sorry isn't gonna to solve anything.thanks

[quaint delta]

New language chat - game is laggin for our people on the server since then 738 🤔

[wise plaza]

I understand the issue here and agree but buying "10 to 20+" tickets in 1 day. I cant help but wonder why? How much would that be? I few thousand dollars, wouldn't the money have been better spent on something more useful?

[pale talon]

Today I am unable to see Bargain request sent by friends to me

[twin olive]

that isn’t the point LOL

[idle urchin]

Don't expect much, this are useless channel. They made mods are as fun... No one answered yet why "support me" didn't work.... Hopeless mods, now they will feel offended and block me, lol

[rugged drift]

Or your issue got missed, instead of being rude you could just repost. how can I help you?

[bold steppe]

whats the reason that server transfer wasnt allowed? i got kinda screwed on rewards due to that bug

[idle urchin]

I wrote 3-4 times, "contact us" does not work? We are not rude, your behaviours make us rude.

[rugged drift]

If contact us doesn’t work you can email [e-mail]

[inland agate]

So why are some transfers allowed some not? Just had one guy transfer in after EL started but talking others they can't because of EL!

[mortal cape]

If the server is close for EL then the status should be changed to "Restricted". Why is the server status still "completely open"?

[bitter ridge]

I have a problem. I want to transfer to their server but i cant. We are in the same EL group thats the only event . And some players could just joined my server i am on right now .

[junior quarry]

Why does people from 0-1000 servers can transfer and other servers can’t transfer

[final matrix]

Same here

[final silo]

0-1000 dont have EL, during EL transfers are restricted

[tropic trellis]

My speed ups on training is not working that was 5 one hour speed ups and it did nothing

[junior quarry]

oh yes it makes sense
therefore people who have already done an el have priority over people who have not yet done so.
This is completely absurd. Either they have to accept the transfers for everyone or not for anyone. This is still not very very complicated to understand.

[jovial vapor]

I cant reset

[rugged drift]

Reboot the game

[spring hare]

how do I find out my user ID when I do not have access to the game?

[rugged drift]

You dont have screenshots of it anywhere??

[junior quarry]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: ios
My nickname: Obelix
My server: 1011
What was the issue: can’t transfer too 1137 but servers below 1000 can transfer. (Definitely not fair!)
What time did this occur and what time zone you play in: now idk time zone it’s 18:28 and I’m in Belgium
Screenshot: on the first screenshot you can see some people transféred

[neat compass]

same problem with me

[left turret]

Today i don't get my x2 rewards in Bonfire party

[neat compass]

we only know that if the 10/10 condition is met we can definitely transfer, but the current condition is not. If it is not transferable, please improve your UX so as not to confuse us and allow us to transfer now.

oh yeah i didn't get my x2 reward at the bonfire party.

[modern geyser]

Why some 1000+ servers can get transfers but others can’t?

[tame trout]

Buying a pack the system, kick me out!!

[austere needle]

@fast summit please don’t spam!

[spare bloom]

Hi, I would like report a bug. I opened 200/200 in the thanks giving event and I got only 3 vitamins instead of 300, kindly give me compensation.

[rugged drift]

This isnt a bug, 200/200 doesnt guarantee rewards.

[rugged drift]

We are aware of the transfer issues regarding EL servers. All Future reports need to follow the process as listed in #912722576374128710, all commentary or chat will be removed to keep the channel clear for reported bugs.

@worldly jay this isnt Racism.

If you have a bug to report do so in the correct format.

[shrewd charm]

There is a bug depends on Transfers to Servers which are at El , over 1000 there it’s impossible , while under it, it is possible

[rugged drift]

please see above we are aware.

[shrewd charm]

Okay , thanks , because its a weakness for our Server and Plans

[junior quarry]

With aware do you mean that something will change or just that you know it?

[wooden flame]

Nice 😒

[blissful pond]

Is there a way around this

[junior quarry]

In which server are you?

[blissful pond]

796

[junior quarry]

It’s normal that you can’t transfer in 1304

[wooden flame]

We missed 20 transfers over it so 🤷‍♂️

[modern geyser]

S1751 We have a phantom members. The game sees him as an alliance member but he is not in our alliance. The lowest power player is 169K and level 17. The maximum in our alliance is 60 so the player would have to be the 61st but we can only have 60 members so that is not possible.

[quartz timber]

Bug report, some of my components are not showing up in inventory, so unable to merge

[halcyon bone]

Players from under 1000 servers are able to transfer into 1000+ servers for EL but players in 1000+ servers still can't transfer. Please fix this during EL prep

[spring hare]

Any Dev on?

[wispy hound]

No

[halcyon bone]

When transfers announced as open during EL prep many bought tickets just to find out they can't use them and it was all a cash grab trick. Please make this right and open this up!

[elfin blade]

We are in prep stage since yesterday morning and had several players transferring in during the day. I don't know which servers they came from. How is this possible if EL has already started?

[wise plaza]

They have to be removed from all other tabs

[left turret]

My ID: (Send in DMs if you don’t want it shared)
Type of device you use: Android
My nickname: raven🦋
My server: 760
What was the issue: today i don't get my x2 rewards in Bonfire party
What time did this occur and what time zone you play in: between 12am to 1:30am PH time
Screenshot:

[steady grove]

I would like to report the following bug:
System mistakes Intelligence Shard 2 with Katrina Shard, making it near impossible to find!

[ebon ferry]

I've been having the same issue with amilia and Diana

[steel fable]

Reporting a game bug. When entering your own base from map view the screen gets split up. But only this way when you press enter by clicking your home base. Game is running on iPhone

[analog cedar]

it's random all shard has same drop rate

[steady grove]

you don't think it's the Katrina Shard effect?

[hushed edge]

The same is happening to me too

[modern geyser]

Missing Shard 1, Df died in vain,pending compensation welcome 🧐

[peak wagon]

island battle does not use golden airplane/tank/ship

[dry agate]

1.) We had someone somehow attack without even being online? - 16 minutes prior no less. 2.) game randomly recalled 4 gathering marches 3.) game wouldn’t let us attack any silos even though they were at war 4.) chat keeps glitching and resetting. This is just the bugs that occurred on 1508 in the last 30 mins

[frail karma]

Your alliance can hold at max 3 lv 1's, 2 lv 2's and 2 lv 3 ruins at a time.

[frigid yoke]

Since when has the inventory icon been smaller

[hoary shale]

Hi, I completed bonfire quests but never received the Pumpkins today.

[jolly tide]

I have not been awarded my pumpkins from bonfire 3 times now that I'm aware of. 2x100 and 1x300.
?????

[manic jasper]

@rubes hi i have an bug in the game when i use the ios device i cannot see the like when i share

[gritty widget]

u have bargaining requests blocked

[final matrix]

Any news on that?

[rugged drift]

The issue that occurred was patched

@floral quest This isn’t a bug, please put it in #📮│game-suggestions

[final matrix]

But I can’t transfer today. Yesterday the server was open. Today it says restricted. I bought 4 tickets to move yesterday. How can I move now?

[modern geyser]

Same

[rugged drift]

No, servers are locked during EL prep. If you bought tickets please contact @proud sail

[modern geyser]

I'm with this issue during 4 days! How i resolve that????

[jolly tide]

I don't know. Just lost another 100

[modern geyser]

Today i dont receive ingredients😡
I Will not reach Yellow equipment and i buyed packs with money because of that issue during 4 days😡! I need more 32 bet for that 😭
@dusky plover Can you help?

[tepid pier]

So i got a minute cook time and instead of 300 i somehow get freedome turkey again? Used 161 181

[cinder maple]

Are you confusing the “mini pumpkins”, which are used for “Thanksgiving Dinner” (the power drill looking one), and the “huge pumpkins” which are used as ingredients for the “Cuisine Challenge”?

[jolly tide]

I may be

[bleak ermine]

When you came from a server that recived Medal room, but later transfer to another server that dident. The Medal room is still there, and you cant use it or remove it! Atm it just take place on island that i rather use for decors.

Thanks for understanding!

[hardy trellis]

What

[graceful ibex]

Is this where I might ask questions about not being able to access my account all day?

[proud sail]

your uid pls

[proud sail]

This feature is about to close , do other players in your server can still use the Medal room ?

[inland agate]

Where is my blueprint from my disassembled missile??

[modern geyser]

Is this correct ?

[mossy hawk]

I think so I also got deep sea

[mellow saffron]

Please put back events on rotstion schedule. The events are in a mess. Another week of no vit usage event? Are you for real?

[bleak ermine]

No, my old server still can use it. But on the new server it dont work becouse it was never released here, and if i cant use it, I should be able to remove it and use that place for something that actual works. Now it's just dead space ⛔

[sharp flicker]

gacha event anyone know when it starts?

[proud sail]

what is your server right now ? and what was your server before transferring ?

[proud sail]

pls dm your uid if it's convenient for you

[bleak ermine]

Before S641
Now S671

I send you uid in a few minutes 👍🏻
Thanks for the help so far 🏆

[modern geyser]

Any reason for off schedule of events ?

[red ingot]

My ID: 436136723903
Type of device you use: Android
My nickname: 🅹🅰🆉🆉
My server: Region 46; Warzone S1471
What was the issue: Negative Gems; Features Disabled
What time did this occur and what time zone you play in: ~3:15am EDT
Screenshot:

purchased seasonal store currency that is due to end very soon. money spent well be going to waste if not spent!!

[proud sail]

Your character have multiple refund orders, refund will result in double gems deduction

[red ingot]

I made one from submitting a purchase twice on accident. I refunded one of them and now locked from most most of the game. Like I'm willing to give it back so I can avoid such a brash punishment.

[elfin blade]

Will you ever learn? WE DON'T NEED THAT AND WE DON'T WANT THAT!!!!! 🤮🤮🤮

[analog cedar]

?

[bitter sentinel]

Can someone tell me why it’s suspended and how to fix it ?

[analog cedar]

did you refund any purchases?

[bitter sentinel]

No I didn’t refund but I only purchased some and played normally. In the morning when I woke up I couldn’t login and that message was on the screen

[wet ruin]

Displays bug

[finite cedar]

The thanksgiving game sucked. Course I suppose you already know that. But then, instead of giving people time to use any beets they had saved, you yank down the damn store before they can be used. EVERY OTHER TIME, A STORE STAYED OPEN FOR 24 HOURS TO REDEEM AND COLLECT REWARDS! I spent money on this and you people didn’t even let me collect the rewards. You people suck!! AND YOU OWE ME SOME MONEY FOR THE REWARDS I WASN’T ABLE TO COLLECT ON!

[full portal]

Durning the thanksgiving event I waited until the end to use my beetroots. Hoping I would get more. Then when I went to use them it glitched and never let me. Now I have them in my inventory and I can’t use them server s1508

[finite cedar]

Same here!!

[modern geyser]

agreed, saved them so that i could use them the after event because i expected the store to be open for exchange just like in any other event...

[finite cedar]

Agreed, Ligon.
Oh, so very sorry. My server is 962, and you screwed A LOT of people over there. I suspect a great number of people all over the game got screwed.

[knotty plover]

Thank you so much

[visual sluice]

Pc version is down?? I can't even open river games page

[toxic torrent]

Same bro even I wasn’t able to redeem the beets , there was no redeem timer for one day

[finite cedar]

Damn bro, seems like everyone took a hit on this. Developers owe us an explanation, a huge apology, and they need to make right on lost rewards times 2.

[toxic torrent]

I don’t recall any event where there wasn’t a redeem period . This was the first time i saw them take down down the store.

[clever ocean]

I have changed from tm to gm and when I try to speed up the 6th skills it states parameter incorrect. Why am I not able to use the speed ups?

[clever ocean]

This

[frail karma]

Have you tried restarting the game or use one less speedup?

I assume the issue is that you were unlucky enough to be there when time left required one more speedup and time counted down meaning once you clicked “use” it would effectively have required one less 5-min speedup thus not allowing you to use more speedups than required

I agree the message could have been clearer tho

[clever ocean]

I’ve tried reset, changing the amounts, navy and army skill. All with the same result.

[frail karma]

Even tried using way less speedups?

[clever ocean]

Thank you it’s working in 1k at a time amounts 🤷🏻‍♀️ thanks for the help.

[honest dew]

Were supposed to gems for the remaining cyber tokens but no gems in mail and seeing other report it here aswell im guessing its for everyone. Any eta on a fix ?

[modern geyser]

Is that a Bug?? Or you rly need an Ally with 320FF power to kill this droid????

[untold yacht]

Didn't get anything from beetroot because I didn't turn in before the end of event sad some events have collection time after event and other do not, more consistency from event to event and no gem for cyber tokens either.

[proven nexus]

Not a bug. Recommended alliance CP

[chilly violet]

So beetroot can't be used after the event even though any other event has a collection period???

[modern geyser]

Where you see a Ally with 320 ff??🥲

[round cradle]

good evening, developers .. maybe you reconsider the balance in the game .. now with the advent of a new hero, he is not at all ..... and the number of tanks does not help ... a naval player whom I could defeat (I have higher parameters) with a new hero and skill level 3 easily kills my entire base and now does not lose even half of the ships ... even villiers did not work that way ... maybe you messed something up (this happens sometimes .. I understand everything) but there is no balance at all now .. some were disappointed and left on our server .. true they are still small .... but all the same ..... I also felt offended after a couple of reports .. I already wrote about this talking in the game chat ... but I see the result 0 .. please return the balance as it was ... thanks in advance .. hope you hear me))) and why tanks and planes ... if with a new hero they have no chance in battle .. even if the parameters are higher))))

[summer lava]

So, it appears I am not alone. They say they converted unused to gems, yet never have me the gems. Talked to everyone on my alliance and everyone that acknowledged they had points left over, said they did not get gems either.

[proven nexus]

I haven’t ran into one lol but we were close and we aren’t that high of CP

[wise plaza]

Don't think so. I know me and my alliance had zero issue exchanging on the last day like the timer said. Not heard anyone in wc complain about it either. Maybe you should try a ingame report

[lunar fulcrum]

As of today we no longer have lvl 80 warhammers on 1485. Is that indicative of a downward shift in average rank or could something else be wrong?

As far as I know, we haven't had an exodus of lvl 80s overnight.

[elfin blade]

It's EL - today everyone is killing WH 😂

[lunar fulcrum]

Yes I know. I'm saying the search no longer goes past lvl 70.

[red ingot]

looking for a follow up to my issue. gave back the original amounts, per instructions, I had refunded but still can't play

[sour snow]

Was I supposed to get gems in this?

[toxic glen]

If I have a lvl2 then why am I only getting a +1 March size instead of a +2

[tall nacelle]

Can you please send me a private message, I have some questions about this.

[buoyant valley]

Ay yo where's the server 1699 at?

[rugged drift]

Not in bug report. Go to #☕│off-topic

[modern geyser]

How I am change a war zone

[rugged drift]

Not a bug, these questions can be asked in #☕│off-topic #🖐│player-to-player-support
The only way to change is to transfer

[round cradle]

No )))))the components and placement of troops are more important there .. and the alliance with BM 30-40 ff is able to defeat him .. if all together)))))

[placid marten]

This new PM for alliance leaders, is it bug that you can't find it, or I just don't know where to look for it? Or PM means something different than private messages?

Just to say, from the beginning you could talk privately with people, even if you weren't alliance leader, or even not member of any alliance.

So, I miss something here, or it's just bug that feature is lost somewhere...

[warped violet]

What is this ?

See the price

[raw drum]

whenever we chat in tw web it makes most of the word ***** star

[compact shuttle]

Do i see the level one next to it ? If so remove that one . .

[proud sail]

Hello , thx for the feedback we have received this glitch and we are working on it

[toxic glen]

🤦‍♂️ thanks I missed that

[compact shuttle]

No problem 😊 happens to all of us 👋

[sharp flicker]

Anyone know when gacha event starts ??

[sharp sluice]

You already have one turkey (probably lvl. 1) placed. So the lvl. 2 only adds one more marchsize. Read deco description…max. number of stacks: 1

[modern geyser]

Hey i need help. I messaged nicole about but shes sadly busy and told me to go to bug report... i haf last el 23k tokens and 10 ancient tokens left but they are gone... i exactly remember that because i was saving for golden navy ship. Please help

[merry abyss]

Why is war fever activated when building the fortresses?!? Then what good does he protect from the fortress!

[junior laurel]

I have cleared the "Cache" but the result is still the same. Please help

[unkempt yacht]

Hi guys how’s it possible that top war is using 8GB on data within the 3 hours of gaming ??

[plain idol]

It will not let me add my team mates as friends while we are in eternal lands, I really need this fixed

[solar prairie]

Is this a bug?

[charred bronze]

Not sure if anyone else is having this issue but my topwar has been really laggy since last night around 8pm pst. If a mod or dev can help please reach out. It’s getting difficult to play this game the way it’s going. 👍🏼

Edit: The lag is incorporated in every aspect of the game. Changing pages (gong from chat to chat, looking into certain buildings like dimensional mines or exclusive skill store etc) , typing messages, world map etc.

Edit: Restarting the app didn’t fix it. I even let it sit overnight and nothing. I logged into the account with another device and still no dice.

[limber knot]

I wonder if it’s a bug or evil plan of topwar .. I missed 3 transfer tickets, bought 2 as 3rd is soon in ally store. As a result the number of required tickets got increased by 2. I would say this is fraud ..they just cheated 40e from me.

[quartz marsh]

This happened to me too but restarting my game fixed it.

[charred bronze]

Is what a bug? You can’t delete buildings that are training troops.

[fiery heath]

I don't think he was able to delete the other one either. I've been having similar problems. When mass deleting troops, I select and delete, but they never go away. I have to do 1 at a time. And than THAT, SOMETIMES, also glitches and troops are still there.

[void cobalt]

Alliance Gifts disappear

#🐞│bug-report The app disconnects when I change functions and every couple of minutes. This has been happening for five weeks and I have sent a ticket in and haven’t had any resolution of this problem. I have an Apple 6 Plus, running iOS12.5.5.

I have deleted the app, performed a hard reset of my phone, then reinstalled the app and still have the same problem.

I have an open ticket on this, and had a terrible response from the CS team.

Since yesterday Alliance gifts go up in number then down, now they completely disappear.

[modern geyser]

I used a extra question skin and it didn't gove it to me

[shell glacier]

Cannot open game

[solar salmon]

Visual bug in stores when buying items

[vital torrent]

➡️⬅️⬆️⬇️↗️↘️↙️↖️🙄

[modern geyser]

since the latest patch i’m experiencing a lot of performance issues on my iphone 12pro

[scarlet dawn]

Droid opened for donations while inside EL. Didn't actually open. Can't open same droid in main world and it still says not activated.

[unique palm]

I’m getting stuck on this everytime I’m checking the Valuable Events tab

[proud sail]

Hello did you update your game to the latest version ?

[unique palm]

I did

[proud sail]

pls dm your uid

[cosmic lichen]

Seriously? I already have 9 books and I haven't got a damn thing from the navy, how many more do you expect me to spend? this is stupid and annoying.

[lime vapor]

ID: 389570421951
Device Type: Android
Nickname: Erevel
Serever: 1215
Issue: Why don't I see the Thanksgiving Store any more? I can see it on my alt but not this account.

[proud sail]

We will log in your character and have a look , you will be logged out pls be advised

[proud sail]

You may have to back to your warzone so you can see the store

[lime vapor]

Thanks! I see it now. 😅😆

[warm dome]

20. Once you use 20 it’ll let you chose whichever perk you want if you don’t get it by then

[alpine void]

i change perk from GM to TM. why did it hang after encirclement? a prompt states "invalid parameter" while speeding up

[cosmic lichen]

Why not stop talking nonsense and let a developer respond seriously to this stupidity?

[warm dome]

Keep being Butthurt by facts then

[finite cedar]

So is anyone ever gonna address the thanksgiving game glitch?? Or are the developers gonna screw us??

[cosmic lichen]

If the developers took my suggestions seriously (it is not the first) the game would be much more efficient they would get much more profit by focusing on the user experience. But they are very lazy.

[limber knot]

I still have not received answer why the number of required transfer tickets got increased by 2 after I bought the missing 2. I have kept my cp steady .. so I wanna see what caused the increase!

[lapis inlet]

@limber knot its a combo of comps perks suppression cp heros skills etc.

[visual peak]

App keeps crashing every few minutes

[modern geyser]

If you do 20 times, you can choose what you want like choice box😂 good luck

[solar prairie]

Alliance flags has a picture? 😑😑

[tough arrow]

Check out this fun little bug i found

[atomic merlin]

I’m not getting the odium.

[rugged drift]

Have you reported this to in game support?

[rugged drift]

What’s the bug? Please include a description

[rugged drift]

Have you submitted the request to in game support? If you have, please follow the instructions on #912722576374128710

[rugged drift]

What is the glitch you are waiting on a response from? Please log you bug using the example in #912722576374128710

[lean venture]

My ID: will send in a DM
Type of device you use: IOS
My nickname: Lil
My server: ** sent in DM**
What was the issue:

Can someone please help as this has been going on a while and no matter what we have tired it doesn’t resolve. I have my defence formations set up, however the game is ignoring them and putting in Ganso/Bumblebee even when all units are home. We even made sure the March was home and still you can see it skips all orders and puts in hero’s that aren’t even set in a formation

What time did this occur and what time zone you play in: UTC and for a long time it’s in going
Screenshot:

[limber knot]

Yes I did but I’m not happy the answer yet. I need to see some details and data .. otherwise this increase is just a random action. I want to warn others about this .. before you buy any tickets take screen captures so that this does not happen to you.

[wise plaza]

Make sure this screen is setup up properly too.

[rugged drift]

Then follow up using the template provided if the answer wasn’t satisfactory

[lean venture]

It is. I just didn’t want to spam with all the screen shots. We’ve tried a few set ups too to make sure and they always seem to be ignored

[modern geyser]

I changed from great tactic to marshal, i did not recieved nothing back and have to do the complete process new 😩 how i can get help and reward for change profession

[rugged drift]

You got no nameplates or speedups back?

[weary otter]

No points given when I used speed ups on class perks while in el

[modern geyser]

What happened to base snapshot? It doesn't work properly, it only takes a picture 😟😤

[indigo scarab]

Hello any admin willing to help please

[raven summit]

Unable to use diana and bob in EL

[rugged drift]

What's up?

[rugged drift]

Are they already out on a March?

[hollow dock]

Numbers looking crazy

[raven summit]

No not on march nor returning .. not in gathering

[tough arrow]

Description and bug is found in the ss

[modern geyser]

My ads germs is not working

[modern geyser]

531792574172

[rugged drift]

Please report to ingame support. If you dont hear back from them in 3 days, then come and log it here. 🙏

[modern geyser]

I am producing ships and planes... Where are they in stats?

[rugged drift]

In producing. This should be in #🖐│player-to-player-support.

[rugged drift]

Let's talk about this in #📮│game-suggestions or #☕│off-topic. This isn't a bug to report.

[modern geyser]

Can someone pls tell me what this means

[rugged drift]

I've heard that the max parameter on tech speed ups is 9999. Try using less than that in one go.

[oblique cipher]

Changes in classperk??? Will it never happen? I feel the date is getting moved all the time....

[frail karma]

I’m just assuming it’s such a fundamental change. Just see how long it took for old tech servers to become new tech. It’s still on their backlog, hopefully it comes soon, but rather come late than being a halfway release which still leaves the classes unbalanced or broken. Unfortunately no more news than what’s said in #👀│game-spoiler

[outer rune]

The censor filter is broken for me.... I can't type common words like "game", "making", "big", "LOL", "grass" without them being censored (or parts of them being censored)

[outer rune]

"Have" is also censored (the letters "av")

[modern geyser]

I am already vip7 ..why I can't claim the gems

[austere needle]

@trail otter please ask questions in #☕│off-topic! Read #912722576374128710

[austere needle]

You claim it from your monthly card at once!

@outer rune if you are using web version are still some issues left to be fixed with censorship! Please bear with us or use the app

[modern geyser]

Ohh ... Then it is a mistake to buy in a mid day.. I missed 150 gems 🤦🤦🤦

[austere needle]

What do you mean missed?

[zealous cave]

Overlapping of text

[austere needle]

@soft matrix sharing links without prior approval is not allowed

Thanks @gritty widget

[austere needle]

It’s notified and tech is working on it!

[outer rune]

Ahhh it might be a web-app issue

[modern geyser]

not a bug but . the official rivergame.net doesn't work ?

[paper swallow]

Can any developers help me. I lost my account when i tried loggin in threw browser version of the game

[twin compass]

No Emergency Repairs during that SvS!!!

[modern geyser]

u don't lost . u need to login and after u can choose your server . in profile - settings - character management . I play in broswer

[paper swallow]

oh thank god. thank you so so much

[spare lodge]

Horrible ce svs !!

[raw dome]

How is it that my vals were wiped and downgraded during svs and yet my emergency repair centre is empty? No happy Jan.

[modern geyser]

Laggy to laggy this SvS. I want all my troops back 😡 edit: no answer against here 😕

[junior whale]

We had major bugs in svs. We couldn’t build towers they would disappear, severe lag for game play. I TP beside someone and attacked, they had march out. They TP beside me, and attacked before my march had returned. We were side by side. I wasn’t hit with mucus at the time.

[spare lodge]

Lag

[high drum]

Lagging to the point people had shields and could attack but we couldn’t scout or attack back.. we couldn’t teleport.. healing was a joke.. at one point my screen went totally blank all around my base and I couldn’t see who was attacking or do anything until I restarted

[tired flare]

One of my players, Thyme in 808 was hitting people and getting hit, and didn't get any points. He's a level 80 and wasn't hitting players too low. He even beat other 80s and still didn't get points

[opaque trench]

Only two gates in EL that are 50gem rewards and all the other level 2 gates give 100. Not fair

[dusty scaffold]

Yo, can we please get the SvS lag fixed? At times people are lagging so bad they can't see who is attacking them because of the time the lag takes place. Also, we keep not being able to see lines and bases because of the same lag spikes, resulting in loss of troops from not be able to move away in time because the lag restricts us from doing so.

[quasi eagle]

Lag was pretty bad. Got my base zeroed couldn’t see the attackers or lines either. They would completely disappear from the screen and still hit afterwards

[quaint lagoon]

Why I can't collect????

[rugged drift]

It’s already been collected and used

[quaint lagoon]

No❗ That's the Point!

[rugged drift]

Yes, 2x 5 collected. Look at the difference between your used rewards and the unclaimed rewards.

3x red chests
2x gold shards
1x formation ticket
2x gold coin chests
2x R&D chests

[lethal trellis]

Had an issue in SVS today. Base got hit and I lost. However received no red incoming screen and even though my entire base was beaten my base was not on fire. Had no idea I was even hit.

[cloud fjord]

Lots of issues happened in our SVS. Froze several times. Merging function froze game. Had to reset. Of course getting base hit while that happened almost every time. Then battle logs showing incorrect defense heroes being used with only 50 or so units during first round. Followed by correct configuration on second round. But that’s not very useful. Defense is sketchy as it is without that problem lol. Hope these issues can be addressed.

[round cradle]

Not showing more 20 places

[hollow saddle]

Visual glitch during SVS. S835

[sour geode]

I SEEM NOT BE ABLE TO UNFRIEND IF THE PERSON IS XSERVER
Why can I not unfriend where I want and when I want? Can somebody ask those so called dev. that testing and documenation are part of programming?

[high birch]

I have not recieved an ancient token for completing the builders V . Is it possible for someone to check the datalog?

[rugged drift]

100% you can report the 'shortage' to in game support and they can check the datalog for you. If you dont hear back in 3 days, come back here a log your issue using the template as per #912722576374128710

[robust inlet]

Feeling cheated .on my Deep sea all 3 slots are open and I merged 3-4 times still not got legendary box. Same happened last deep sea. No legendary box.

[rugged drift]

@robust inlet this isnt a bug, the Deep sea event is RNG, with 30% chance of getting legendary chest.

[wispy dirge]

Donations register as damage.

[modern geyser]

قفل العبه وشغلها وبلا صجه

[strange pecan]

Mis cofres level 5 de mis diarios VIP y las demás recompensas no está cayendo a mi mochila 🎒 ya percibí hace 3 días... que necesito para comprobarlo? Videos o fotos?

[empty delta]

What is this ? I can't login

[wary juniper]

Why does the base screenshot no longer show the whole base?

[glad timber]

Bought everything why am I missing something?

[late birch]

Check your inventory maybe u haven't opened it

[rose patio]

How much diamonds u get for complet all decor setup

[formal mango]

2 days now I've had this happening on my account

[plush barn]

Alliance log doesn’t show all barns and refineries that are completed

[fresh stirrup]

Extreme problems with starting 4 days. Always freezes on Start.

[austere needle]

Have you tried to reinstall and clearing the cache?

[austere needle]

Please contact in-game support

[austere needle]

Would you please explain more?

[austere needle]

Please take discussions to #☕│off-topic

[austere needle]

Please contact in-game support

[austere needle]

Have you tried to reinstall the game and clear the cache? Please make sure it’s bound

[rose patio]

Can’t tag the same mensage in general, and say that for everyone in #🆚│battle-reports than use like general and we lost report cause have a emots and discutions apart the report. Thanks Tara ♥️ and sorry for the incovenience.

[fresh stirrup]

Thanks the empty cache was enough

[formal mango]

@austere needle For two days a few if the skills pictures don't match up to their description.

[hallow mountain]

My game won’t start. Just shows a black screen

[vocal lance]

Special rss is kicking me out!!! I have a video! It won’t let me gather! Need help asap

[honest dew]

The new warzone exercise where you can use your own units and heroes are bugged.
Only lets one put 60 of each unit still else it tells you that you've exceeded the max limit.

[grim patrol]

Please tell me why I can not transfer to another server. Neither server are having events yet I keep getting the message saying we are. I have an the required tickets and my destination is in the same warzone

[civic sandal]

This is getting ridiculous… you play this game for more than 10 min and the phone feels like it’s about it catch fire, which causes the game to be un-playable… I got an iPhone12 pro (in perfect condition) how about you stop coming out with crap to just make us spend money on… and try optimizing the game to actually work to KEEP your players, I’ve spent over €14k on this game… but I’ve had enough now.

TLDR: focus on player retention and not constant money grabs!!

[fair trench]

Not getting full Amalia boxes, level 4 skill equipped not working

[austere needle]

It’s reward stage?

[gilded swallow]

Hello devs, on EL can one players inside their gate send march to resources outside gate even without PS ?
Can you explain why?!

[austere needle]

Yes if they own the gate

[pine forum]

Can you fix this? it is impossible to see the timer in French language. it's very annoying. Thx u

[viscid pond]

This number of units is normal?

[viscid pond]

Remove the 60 unit limit because it won't let me attack

[lost needle]

yes it was planned in an announcement of a future update and now the update has arrived

[restive crow]

Warzone bug

[lyric lark]

Have all my notifications active in game and on my settings. No notifications have shown up while I am offline. I have deleted the game and reinstalled and nothing has worked to be able to get these notifications back. This has been an issue for weeks. In the middle of EL and need my offline chat push notifications to work while I’m offline. Please help.

[atomic merlin]

I’m not getting the odinium

[modern geyser]

I thought it was just me? I’ve been trying to get this fixed for 6 weeks. Did you just upgrade to iOS 15? I upgraded my iPad yesterday and lost them there too

[lyric lark]

I haven’t upgraded mine yet, don’t have it on auto upgrade. My push notifications disappeared when I created an alt account on another server, which I got the notifs from that account but when I flipped back over to my main account I didn’t have them anymore even though I never changed the settings… 🤔

[winged elk]

Is it a bug that I can’t challenge the final on expedition base? Or is it another coming soon

[lethal aspen]

It’s coming soon. Just like all the other features in the game… 🤣

[modern geyser]

This is stupid, they can build tons of towers and we can’t damage them until they are finished building, then they get a weakling facility and we can’t touch their troops cause our rofs get nerfed, is it supposed to be that you can’t attack until they are finished building because as a new server with very few lc going up against a over 100 servers above us with a ton of lc and we can’t do anything about it

[raw dome]

What's happening with the Emergency Repair Centre not working during svs? I lost all my Vals when they should be gone to repair.

[boreal rivet]

Why did she atk first when we both have hrof 10 and I’m attacking

[honest dew]

Read the skill of kate curry

[smoky olive]

Kate curry is mean lol

[boreal rivet]

Ya I found out but had to wait to say anything

[austere needle]

As an attacker your injured troops will be demoted and not repaired

[austere needle]

Please contact in-game support and leave your feedback

[austere needle]

Please ask in #☕│off-topic first and make sure your issue is a bug then contact in-game support to report it. Please read #912722576374128710

[rugged drift]

You can attack towers before they are built.

[prime raft]

After switched from TM to GM (cause of no class rework!!) I couldn't use speed ups to finish my tech.

[daring grotto]

That's bcs there's no GK

[prime raft]

GM 🧐

[velvet flicker]

Mass Unit Move Not Working

[opaque forge]

I purchased a pack but didn't get any thing and money deduct from bank what to do?HELP me out

[austere needle]

Please try to purchase again but don’t go through payment! If that doesn’t help please contact in-game support and provide the receipt you got in mail for the purchase! If you didn’t get any receipts in mail please contact your store

[opaque forge]

It was limited to buy one time pack and i tried again and i worked, i have proofs to show, it's been 10-11 hours + i didn't get refund, that's why i message here and where i have to submit or shows the proofs?

[polar verge]

You have confirmation from google the payment went through?

[opaque forge]

Yes i have

[polar verge]

Then contact in game support and add that

[lunar hazel]

Is there a moderator I can talk to about a lost account that was bound to google?

[modern geyser]

@lunar hazel @austere needle

[austere needle]

Yes?

[austere needle]

What’s up?

[analog cedar]

no bug right there

[urban narwhal]

In 884 , I can only delete skill chips . I can’t disassemble

[modern geyser]

No you can’t, no one of my server can even if we scout before to make sure there are no troops we won’t do damage

[rugged drift]

You don’t do damage. You reverse the building process. during the building count up, if you attack the building goes into a countdown for removal.

[frail karma]

Yeah thats intended and always been that way, and feature request to make both comps and skills behave like decorations does have been popular in #📮│game-suggestions since I started playing. That's not a bug tho since that's intended functionality, or am I missing something?

[rugged drift]

You can disassemble for skill chips in Skill Bank.
Dismantle or downgrade levels doesn’t exist.
@urban narwhal does this function not work or are you having a different issue

[rugged drift]

Can you reboot the game and let me know if this still persists.

[modern geyser]

Is ok now...

[eager axle]

I can not use 5min speed-ups....Why????

[wispy oasis]

Im trying to mine gold in rss facility, but no matter what hero combo i send, they only stay 1.5 mins in the mine and return.

[runic ledge]

The wheel of fun says you will be able to receive level 3 rare march increase but you end up receiving level 1

[placid marten]

Interesting graphics bug, not that I see that for the first time. I just wanted to share it with you.

[eager axle]

Takk👍

[young yew]

Item Exchange Store doesnt Work since weeks ... Was able to Change once weeks ago, but the Last weeks there we're no Chance to Exchange

[plain idol]

I have 50 of the 1hr minecart speed ups but when I try to use them it says I don’t have any. But they are in my inventory

[rugged drift]

There is a bug that you cannot use more than 9999

[plain idol]

Yup played this game for two years and still make rookie mistakes 😂

[drifting badger]

hi im getting kicked out from my account by someone every 20 secondes..cant something be done to stop that person like finding his IP address? Please i need help that persone already used 400 gems to change my name 🤦🏽‍♂️

[red ingot]

anyone having a march speed decrease when using Tywin?

[austere needle]

Please contact in-game support

[austere needle]

What is the bug?

[austere needle]

May I see a screenshot?

[modern geyser]

Why only sizzling factory skin tickets are expired? other skin tickets are all fine.. is there no plan for sizzling factory to release ever again?

[violet raptor]

Parking lot is full but why the red dot?

[knotty bobcat]

Kindly fix arsenal location, where in map it shows wrong location, I checked many time and it’s real location is little down , easily can discover if you want go to that arsenal from military base you should move diagonally toward down not to above as it shows in map , thanks @austere needle

[modern geyser]

trying to play browser version, option to log in using FB gone. Again. Tried to contact in-game support. Click Contact Us, dialog box opens with no option to file report. Again. Forces me to create a new account and go through the most mind-numbing failure of a tutorial in history with no option to skip it. After a year of playing, pretty sure I don't need to be forced into a level 1 tutorial.

[proud sail]

uid pls . what options do you have right now ?

I saw there are 2 options

[placid marten]

Check image, you will see that on image two people have same avatar, which is hypothetically possible, but it's actually bug, as they are not having same avatar. Only the game shows it like that.

[fickle echo]

<@&704249193148973067> Got another one for you guys…

[modern geyser]

Resolved one issue. AdBlock was stopping the FB/Google from appearing as shown in image. Turning off AdBlock for this site allowed the FB/Google login options to appear. Still have no option to contact in-game support in browser version. Thanks for your help!

[abstract burrow]

Not enough resources. I have 100k and it requires 100k. Looks like a rounding UI bug

[tall terrace]

Only way you can fix this bug is by giving them more money

[wide snow]

The algorithm of this drop rate is wrong

[modern geyser]

The game wont let me build any facilities in el

[rugged drift]

This is a possible drop rate. Not guaranteed

[stark remnant]

Actually drop rate is way different.

[proud sail]

pls dm your uid

[kindred birch]

I need assistance with a lost account... Web version won't load my account attached to my google account.

[proud sail]

re-select warzone ？

[kindred birch]

Wdym, it doesn’t give me an option to select anything once I sign in. It loads a wy.########## guest account. I have the user identifier (not UID, one that comes with the receipts) available if necessary, the warzone and name.

[kindred birch]

Thank you. Forgot that existed.. user error. Question tho, am I able to switch it from a google account to a Facebook login or something that can be done on the backend or I’m just stuck with that. I rather not use the web version since it’s not convenient for me anymore.

[proud sail]

You could change your account in setting tho

[onyx sapphire]

Why strength not increasing ? How to increase it ?did many missions still doesn't increase

[ancient flare]

Playing on a US server in English n that’s def not English. 😂 Nice work Top War

[fervent sparrow]

My entire game is a foreign language. What is happening?!? We Need Compensation

[crimson wyvern]

I have same issue here

[dry agate]

What is this language?

[warm monolith]

Same problem… all in Vietnamese

[pseudo grail]

Account all in Vietnamese as well. 🤦‍♀️

[pearl sand]

Viet for the win lol

[modern geyser]

My game has went to another language, what’s happening? How can I change it?

Just had an update on s800 and the language of all the screens has changed to (I have not clue) maybe Thai..?

[tame anvil]

Same problem just done update

[dawn trail]

Same problem

[modern geyser]

(2) same with me

[serene jungle]

Only on Apple, New Feature

[modern geyser]

I’m in EL and language changed to Vietnamese..

[next aurora]

Same her lmfaooo

[lime glade]

Same on my game

[jade wharf]

My language has changed ?!

[lethal trench]

What is this language and how to change it back??

[wooden patrol]

After the update this morning the language is wrong, please change it back to english!!!

[hasty yarrow]

I have the same problem, can’t change it either

[modern geyser]

973 also many members

[opal jay]

Be forced to learn Vietnamese.
The language setting button is gone, too

[undone ermine]

After the update the language changed !

[ripe minnow]

Same. Frustrating given I don’t speak it

[mint estuary]

Let’s go Hanoi😂😂

[polar verge]

Nah, Tay cant even speak proper English, let alone Vietnamese

[thick basin]

same. annoying. ill take 100,000 odinium as compensation, thanks.

[crystal tundra]

🤣 🤣 🤣 🤣 Tosti

[mellow wolf]

Broke the game. Lol Steve tripped on the cable again

[undone ridge]

🧐

[flat hearth]

Whats this. Game become Vietnamese

[summer spear]

Bonjour même problème la langue a été changée avec la mise à jour camion radar

[lapis grove]

Oh here we go again, do an update date and fck everything up 🤦‍♂️

[scenic cipher]

Same here

[feral fulcrum]

Glad to see with each update they implant something to keep us on our toes 🙄

[austere needle]

Sorry for the inconvenience

It’s reported

[hushed scarab]

Same here