🐞│bug-report

[twin orchid]

I opened my all vit capsules by mistake instead of intelligence boxes.. Can somone help on reverting it.

I opened my all vit capsules by mistake instead of intelligence boxes.. Can somone help on reverting it.

[cosmic cipher]

My marching speed is 22% yet it moves as it is 1%. Can some help me with this?

[fresh furnace]

Capital area has no border now. Been refreshing twice 😮‍💨🤣

[cosmic cipher]

Can anyone resolve this bug?

[late birch]

Don't think it's a bug maybe just low march speed 🤔 😅

[cosmic cipher]

Bro do you think this is 22% speed? It is slower than when I started the game 😅

[vagrant blade]

If you use fenrir, your march speed is reduced by 30%

[austere needle]

Have you built too close to it so it will visually invisible!

[austere needle]

Have you done calculation?

[austere needle]

Please contact in-game support first

Please restart the game

Please contact in-game support! I know many Android players who can take screenshots! Please make sure your game is up to date and your phone has enough space!

[twin orchid]

Thanks.. Done..

[cosmic cipher]

Ohh right. Thanks man. Sorry for all the confusion

[fresh furnace]

Oh yeah? Didn’t know it’s a thing

[modern geyser]

It ended up like this...the close app button is missing.. and due to region block "contact us" button doesn't work,. There is no back button either...
Based on what I have seen before,. The close app button is missing here, hence posting in #🐞│bug-report

[gloomy quest]

Check now Ben in defense still available using shield!

[orchid trout]

Ive attacked a dark legion ×5, only got 3 intelligence box, the ratio was always 1:1

[boreal wraith]

even end customer services just reply..this is second time

[gloomy quest]

@gloomy quest

[silk grotto]

Check new chat

[orchid blaze]

hello, i have a problem, i was muted ingame when applying for new players. so I can't write any more reports, neither alliantz chat nor anywhere else

[frail karma]

Mutes aren't permanent, it'll expire after a bit. I discourage doing the same again tho, as it'll be longer the next time

[proud sail]

We are checking now about the Ben's shield , pls kindly allow us some time

[orchid blaze]

Thx and how long im muted now

[silk grotto]

Crazy chat

[spare wolf]

can we all agree that the English chat was a mistake?

[paper cipher]

Yeah I don't see any use of that chat
Just spams and crap... Not worthy at all

[modern geyser]

You know how useless the support is... +my game is always up to date and i got more than 130gb free space rn

BUG in the warzone exercise... when I attack a player with Ben. Ben's Shield get activated in Defense... I tried it 3 Times now.. did you guys patch Ben's exclusive?

this new "English channel" is annoying everyone on my server. The red chat dot is now just constantly on. Can you at least make it mutable? And speaking of red dots, is there no other way to make the alliance notifications not show up as a chat dot or cover the chat dots like they did before?

[frail karma]

Please see #906085016101060609

[modern geyser]

It's annoying. We should have a mute button or options to leave.. too much of contents and it's confusing

[frail karma]

That's why they made a feedback channel, to get feedback

[sleek iron]

Please delete the stupid, worthless, and annoying English channel chat… or give players the opportunity to exit it, remove it, or mute it indefinitely…. Serious what a waste of energy and man power for such a useless feature

[undone yarrow]

Please give an option to mute this English Chat!

[frail karma]

#906085016101060609

[neat grotto]

Very funny, so more popups to click off before i get to play the game now

[merry abyss]

What is this?

[simple helm]

Ben’s Bug

[orchid flame]

English chat is just annoying, gameplay experience makes me think to stop playing at all recently.

[simple helm]

:v

[frail karma]

@dusky thicket there are many ways to relay a message and voice your opinion, the way you chose were not appropriate at all. Please see #📖│server-information and voice your opinion in a respectful manner. However #906085016101060609 is a designated channel for the new english cross server chat, #888308801692913674 is related to alliance log/notifications from there.

[modern geyser]

Thanks for the help 👍

The red dot doesnt go away

[dreamy kite]

Get rid of this English Channel 4 chat! It’s no use at all

[frail karma]

@undone yarrow mind your language, profanity is not tolerated on here - please see our #📖│server-information - your message has been removed.

[stark vector]

Good morning. The chat button is bug. I cannot chat directly from the list, I have to click on the avatar and then chat, please fix this.😋

[austere needle]

Which channel?

[austere needle]

Assemble or disassemble the required products and it will go away

[naive dirge]

STOP THE RED DOTS

[frail karma]

@naive dirge don't need to spam all channels with it, see #888308801692913674 and #906085016101060609

[austere needle]

Please leave feedbacks to in-game support

[naive dirge]

Lol, first of all I put it in two chats, suggestions and bug. I wouldn’t count that as spamming. Second, I actually appreciate you mods being so attentive, now you just have to get the devs to do the same. Lol @austere needle tried that. Literally a vip 11 and can’t get a reply on the contact us chat. What’s the point of “contact us” button if they can’t be contacted. The “support isn’t really there.

[frail karma]

That's out of our control, we're players like you, have no more say on how and what the company does than you do. However if your support inquiry goes unanswered for more than 3 business days please reach out to a Moderator and we can try to escalate it

[regal pumice]

This new English Channel is very annoying

[mortal wedge]

Please remove the English Channel

[nova cedar]

Please tell the devs to stop the red dots from the English Channels like the World Chat! 😭😭😭 That is very annoying 🔴🔴🔴🔴🔴🔴

[modern geyser]

2 hours ago i Posted a Bug and dont get any feedback or answer... but everyone with the dot or english chat got it , immediatly. Wonderful help so far... #NOREDDOT #NOENGCHANNEL 👍

[strange frost]

got muted without any reason

[hollow saddle]

Hello! S835 Fast combat is not currently working. 😅 please correct ASAP. Fast combat is important to this stage in EL. 🙏🏼 thank you!

[pseudo rampart]

My phone is going to blow off from heat please make a slow-mode on the channels chat and remove the red dot thank you. 🙏🏻🙏🏻🙏🏻🙏🏻

[sweet flame]

Please remove this annoying red dot from the new English chat server 😭😭😭😭

[hollow adder]

Going to burn myself , i m sure you will get 1m views

[austere needle]

This issue has been forwarded!

[cold adder]

whenever i try to give my friends tea all of the tea spills on my mobile please fix this

[potent monolith]

Why do you need to control fully our account? Please, dont abuse...

[austere needle]

Unfortunately I have no answer for that and if you genuinely seeking answer have to advise you to contact in-game support!

@cold adder as much as I enjoy your point of view on players expectation’s level I need to ask you to remove that post because it’s the wrong channel! I would vote for it if it becomes a meme tho!

[austere needle]

May I have a screenshot?

[warm sedge]

Reported multiple times on here to be ignored I made a report during the Halloween event my candles dissapeared that I was saving for midnight castle skin I got answered back that I supposedly traded them for gold shards when I have the same number of gold shards I started the event with the six that had been left in my inventory dissapeared 2 days later from my inventory.

[cold adder]

i like to watch that cartoon

[still kernel]

Got placed in this mystery channel with no way to exit it or mute it to remove the red dot notification.

[lilac urchin]

I have a red dot but when I go to check what it’s from there’s nothing and I even restarted and it’s still there

[steel panther]

Get rid of this English language chat room that's on all servers its terrible or at least let people get out of it. So annoying you cant even keep up with conversations.

[modern geyser]

Why has this mystery English Channel shown up in my game? Give me a way to get rid of it.

[stark vector]

I discovered the bug. If you are in a chat, go to someone's ally and direct chat, it doesn't work. But if you go directly to the alliance and search him, it works. This example is with Chuckie from Vfr2

[knotty ferry]

Please either remove English chat channel or give us an option to mute it. Thank you

[iron flume]

GET RID OF THE FUCKING ENGLISH CHANNEL!!!

[raw saffron]

I’d like to report a bug … this “English chat” with multiple servers… it’s a huge burden.. no one likes it … we should be able to turn it off or mute it. The red dot is driving us insane. Please give us the option to turn in off or mute it. Or simply get rid of it.

[modern geyser]

🔴🚫

[neat cargo]

Another Red dot bug. I haven't a spare chip for this placement so why the red dot?

[austere needle]

You can build and that is why

[merry abyss]

Excuse me! Why does my shield fall when I drive into a facility that belongs to my alliance? I do not understand that..

[spark oar]

Come on… let us opt out of stupid chats that we don’t want to be a part of. Or at least take away the red dot!

[austere needle]

New update will allow you to mute the channel!

[austere needle]

Defending a weakening or strengthening facility is going to war fever and will remove your shield

[austere needle]

After new update it will be mutable

[austere needle]

It will be mutable after the new update

[still kernel]

When does this update come to allow us to mute it?

[carmine saddle]

Please for the love of all that is holy allow us to remove the English Channel soon.

[neat cargo]

I really can't 😅

[merry abyss]

Thanks a lot! I did not know that! Good night! ✌️😚

[trim spire]

What is the purpose of the worst thing the developers have ever come up with?? Get rid of the English Channel and tell the developers to get off the smoke!! No sane or sober person would have ever thought this to be a good idea!! Stop it!

[cinder epoch]

The constant irritation of this English Channel 4 group chat is absurd. I did not ask to be included in this chat. This is affecting my ability to enjoy the game. There is not a single piece of game content being discussed and is just a place for people to post garbage and cause problems. Remove this annoying thread immediately.

[austere needle]

The chat will be mutable after next update! Please check the pinned message

[fathom wraith]

Tell me you want people to quit the game without out actually saying it....

[loud agate]

🔴

[hollow saddle]

Combat is at level 6. Normally it’s a lot quicker than this. This is regular units. Set up even includes March speed increase as skills.

[pulsar jetty]

How do you even put that in the game 😂

[honest dew]

Been reporting the censoring in pm's and group chats now since web version of topwar came out basically.
Can you please check into it because it's shit.
Trying to send a message to our LC's and you need to be a decoder from world war 2 to be able to understand it.
Ridiculous..

[open narwhal]

@fallow jungle
Do not post a link to another site.
Check the #📖│server-information

[modern geyser]

Please fix it so we can turn off notifications about the useless English Channel. It’s driving everyone nuts

[sacred belfry]

YES PLEaSe

[modern geyser]

MAKE THE RED DOT 🔴 GO AWAY. I don’t care that people are chatting in a message board I DIDN’T SIGN UP FOR.

[shadow torrent]

English Channel where no one speaks English. Let's make a Spanish one where English speaking ppl can go

[austere needle]

Please read the pinned message

[austere needle]

Please read the pinned message

[austere needle]

Please read the pinned message

[austere needle]

Please dm me! I can make another case for it!

[modern geyser]

I wish that pinned msg was useful

[austere needle]

You want the red dot gone and the pinned message says it will

[vivid quail]

What is the purpose of this english chat and why is it called english chat???

[austere needle]

You said it’s not working! How you measured to come to that conclusion?

[frail karma]

More likely that monthly card ran out since that’s +100% speed buff. Fast combat isn’t really noticeable

[modern geyser]

Next Tuesday is pretty late with svs tomorrow. You can’t communicate effectively. A limitation that effects us in major events when we pay so much is nonsense. We neither asked nor find value in this so just remove it. I know it’s not you. I mean no disrespect. But this is seriously annoying. People don’t even want to be in chat now.

[hollow saddle]

( @austere needle ) I still have 13 days left on my monthly card. Normally I can’t keep up with chasing my dark force team. 😂 it just seems much slower than usual.

[frosty topaz]

Seriously Tuesday!!!! I love that you are trying to make things better but this is annoying as hell, and not well thought out. So many people upset and annoyed by this, And sure just leave it for 5 days, Makes sense. Everyone should stop spending in game until after Tuesday. See how much TooWar likes the annoyance factor then.

[modern geyser]

These are bugs.. should have been about large amount of donations and not damage

[velvet flicker]

@hasty tree Please, at the VERY LEAST allow us to mute the english chat - i changed my language to make it go away, even though i can't read anything in game now. We should be able to CHOOSE whether or not to be part of this chat, and whether or not to be constantly annoyed by a red dot for it. We really need to stop adding MORE things that pop up red dots, and especially putting the dots for two different things in the SAME PLACE such as alliance notifications WE DONT CARE ABOUT as the chat - now there's a permanent red dot there, and I can't tell if someone messaged me or it's just one of hundreds of messages from the alliance log. We need the ability to TURN OFF the red dots for things WE DONT CARE ABOUT. It's super frustrating to MOST people just trying to enjoy the game. Seriously, someone just sit down and look at how this is designed and ask yourselves "does this IMPROVE gameplay"? If the answer is no, figure out a better way to do it, and don't force these useless "features" on us, especially when we are paying the ridiculous amount of money we are on the game. FTP players don't deserve this torture either - they contribute to the game on a massive scale as well.
Please give us more settings to disable notifications for all the new features you've added. You aren't going to keep me in the game longer by adding more and more red dots. In fact, you will probably do the opposite. As I player I have seen UNANIMOUS HATRED for these additional annoying red dots. You could vastly improve player morale by allowing customization of what we get red dots for, and what we don't.

[lavish trellis]

Allies base buff does not take affects at the time of defense... One ss is at time of attack and other lower one at time of defense.

[acoustic path]

I’m able to create 4 accounts on 1 device

[hallow plover]

Hello my friend was trying the web version. And sign in with his facebook account. His account got overwriten. It happened just now. How to solve this

[agile glacier]

Could someone in here actually help me ? I tried to connect to game via bluestacks, and my account was overwritten by a new on. I lost all my progress. I do have some prints screens inside my account and all of the receipts from Google play.

[rugged drift]

Message me I can help you

[random lodge]

Why is the flag of the USA 🇺🇸 not allowed in Top War chat? It says please stay polite… what’s impolite about the US flag?

[marble pendant]

I am not sure if this is a bug but please remove that red dot

[acoustic carbon]

Hello last couple off days there is wb going on and I do not get the sign for it

[pulsar sage]

Is this panel so much above the chat is some UI bug or intentional ? If intentional then very bad decision 😅

[jade kayak]

Chests give a very unstable piece of intelligence.

[eternal vector]

Game is not working. Loads up fine but asoon as I'm game it says 'connecting to server'. The game has been updated and reinstalled twice (today) and still not working. My Internet is fine everything else on my phone works fine except this game, tf is going on?

[heavy blaze]

Where do I message about not being able to make purchases

[lost sage]

Why is the in app purchase on and off for me please explain this issue has made me miss decor set from last event as well as being able to get the new skin an march queue I've filed the form when it shows error no response from either top war developer or Google play

[cobalt mauve]

Please explain how the quest requires 300 warhammers to be completed. But when you look at the contribution it’s been well over 300. How does the numbers not match up?

[placid marten]

In image you see that I removed one member, but one other r4 let in person in, which is not reflected in alliance log. It was done before me removing person.

Of course, person is in alliance, but I can't show anything, as there's no message in alliance chat as before.

But, one person entered alliance.

In short, alliance log misses important events. Who let people in, and when, which is important and relevant info.

[dim locust]

edit the language or your post will be removed broski

[rugged drift]

@dusky thicket you need to change your language please.

[placid marten]

To add more facts, now I see log with correct info.

[lost sage]

I lost my money 💲 trying to buy top war decor and the in app purchase keeps blaming Google play app neither is responding can't return the play card as it has been loaded into account yet can't spend it game reads
Error file a form Everytime and after whatever it is I'm trying to get is gone it lets me buy something once then Error file a form again and again an again still no answer

[south fractal]

Bring it back my money purchase I can't receive some item

[pure loom]

The game has basically been unplayable for 2 days in iPhones any fix for this yet

[hasty tree]

Soon it will be Fixed

[agile adder]

I purchased gem pack 600-3000 i recived 500 i have the pictures .. that happened a few time ... how they will fix that... by sending 50 gems in mail

[hasty tree]

We will remove the red dot in the next update 🔴 Next Tuesday . Goodbye Ruby Tuesday

[hasty tree]

Ask Your friend to check with Customer service by using his phone

[hasty tree]

DMs all the info, Or check with Customer service

[hasty tree]

Soon it will be fixed

[hasty tree]

Did you try let's say, update the game??

[hasty tree]

Nice Rank

[subtle latch]

With the update yesterday, should the newly trained troops be directly sent to the respective storage buildings? I have my base full of training units but it did not seem to go inside the storage building. How does this recent update actually works cause only some troops went inside.

[hasty tree]

DMs your UID

[hasty tree]

there is two ways, one Google, Apple or Huawei, or DMs your UID

[hasty tree]

TopWar will reply u as soon as we will see the ticket, but for Google play, Check their Discord if they have one {Maybe}, Or file a complain to them

[strange frost]

hello plz help me i am not unmuted from 2 days

[hasty tree]

DMs

[hasty tree]

DMs

[hasty tree]

What do u mean, i use an iPhone , and everything looks fine here

[hasty tree]

Read the description of the pack again, and again, and again

[hasty tree]

Bulk Training

[hasty tree]

Will, if u are muted, there must be a reason for the long period, Go back, Check Your DMs in-game, try to remember what you sent in WC, or Alliance

[agile adder]

I did read .. it says i will get 600 to 3000 ... can u go back to game and read again and again

[hasty tree]

it seems you forgot to add one word, Randomly

[subtle latch]

I did that. So i clicked bulk training. Dock 1 was filled, dock 2 wasn’t fully filled. Some of the shipyard have 1 units being trained, some shipyard have 2 i.e. the amount has automatically been adjusted. So by right, those shipyards that are training 1 unit should have been automatically adjusted to completely fill dock 2, right? You can see in my screenshot what i am describing about the shipyard having varied trained units (some 1s some 2s)

[hasty tree]

Maybe the workers behind the Docks are missing with you

[subtle latch]

What do you mean? I also tested manual training (not bulk) for my air units and it worked. One by one, the units went straight to the hangar. So I think it works both bulk and manual training. In the case I am raising, there may be some issue with bulk training not being “bulk” when it comes to storage spaces (dock, hangar, garage) that isn’t fully filled (please refer to previous screenshots). So in essence, my understanding of the feature is that depending on the number of training buildings, the amount of bulk training should automatically max out (train x1, x2, etc) in order to fill both storage building and empty base areas.

[hasty tree]

well, i just checked with my own account, yeah mate, same issue, the troops aren't sent all to Storage building, i'll submit it

[subtle latch]

I found additional info for the issue. If i have for example 2 docks. Only one dock is filled by bulk training at one time. I have to click bulk training again to fill dock 2. However, The problem here is that if my shipyard is plenty, what happens is dock 1 is completely filled, then empty base area, then dock 2 won’t be filled anymore since you don’t have idle shipyard assuming that empty base area are maxed out. Example: dock 1 has 7 empty spaces while dock 2 has 1, I have 8 shipyard, if I bulk train, those 7 empty spaces of dock 1 will be filled by 7 shipyards while the 8th shipyard in theory should fill dock 2. This was not the case, the 8th shipyard filled the open base area and dock 2 is still 1 space empty since no idle shipyard. The empty base area seems to be the priority over dock 2. I can share a video to you if you want. Example is for simple illustrative purposes only.

[strange frost]

i checked everything no waring they just muted me when i was chatting in that new channel

[hasty tree]

Understood

[hasty tree]

Well then keep waiting

[strange frost]

lol arent u here to help or just give sympathy 😂

[subtle latch]

Sample: I can only click bulk training again if there’s at least 1 idle training facility. However, if there’s no idle training facility, then obviously dock 2 should be filled manually. I don’t think this was the main aim of filling out the storage facilities first as the priority based on recent update (should be facility 1 and 2 then open area)

[modern geyser]

What is the probability of getting a speed march item for hunting WH? .. I did 15 WH and didn't get even one 🤦

[strange frost]

dragons from clash of clans 🤣🤣😂

[errant forge]

I can't view the reward content

[keen onyx]

Can we turn off the 🔴 for this stupid new chat. Or the ability to leave it? It’s annoying the crap out of me. Once again a new “feature” where the product owners haven’t considered the real world implications. A bit of compensation wouldn’t go amiss either.

[austere needle]

@full nacelle please don’t share pictures of other games

[austere needle]

After next update

[austere needle]

Please restart your game

[modern geyser]

Why is the exchange event not available for the 14xx+ server?

[errant forge]

I restarted and did not improve 🤔

[austere needle]

Please ask in-game support

[austere needle]

Then try to uninstall ( make sure the game is bound) clear the cache and reinstall

[austere needle]

Please uninstall the game( make sure it’s bound) clear cache and reinstall it again

[austere needle]

I don’t have any numbers for that but it only says you might get! So could be might not 🤷‍♀️

[austere needle]

Please share that feedback with in-game support

[errant forge]

The event is no longer shown... thanks...

[austere needle]

May I have a screenshot?

[subtle latch]

I am trying to avoid in-game support due to slow turn around time. I'll leave it here since I suspect this is not just my case. Not a showstopper but definitely have some programming and logic issue

[austere needle]

Sorry to hear! In-game support should be the first step taken before coming to us if it’s not a big emergency

[subtle latch]

Zil has mentioned that he has already submitted a report after he has tested it. I think coming from the developer who actually tested it would suffice. Again, it isn't much of a showstopper and I can deal with the logic issue rather than go through the automated customer service and waste so much time waiting.

[subtle latch]

For peace of mind, i sent a feedback report attaching screenshots of my discussion with Zil here so I don't need to explain the whole thing again. Thanks for looking into this.

[austere needle]

Alright!

[modern geyser]

Hello, i sent more than 3 days ago a ticket to the support (and wonder over wonder they didnt reply...)
I cant tske base screenshot anymore and alot other players cant take too... so i ask the devs to help

[mental kernel]

Some players tell they reach radar tasks lvl 6, for me its still lvl5, 1200/1200... And turns out not only for me, there is ppl who get lvl6 and there is ppl who have still 1200/1200 and lvl5. What can we do? Its not problem for one acc. Its global bug....

[frail karma]

Most likely they misunderstand the radar missions: 6 as the level. But level 5 AI command center is max.

[mental kernel]

Than whats the point reach 1200 of 1200 missions? If next level doesnt exist? Really bad system in this case, if its make you think there will be next, but isnt... Could replace easy "1200" with "max", and no questions...

[spiral current]

Can't login with Facebook, more ppl same, problem?

[hasty tree]

Did you check Facebook issues ?!

[frail karma]

It’s the same with all other aspects of the game tho like EXP and leveling - but if you feel it’s unclear - that the text maybe should say lv. 5/5 feel free to make a #📮│game-suggestions 👍

[stark vector]

Images are bug, this happens sometimes, not always

[proud sail]

What is the language pls ?

[red mango]

SVS super laggy for me and my mates on voice chat. When cap opened it froze

[violet dock]

Is it a bug that we were grossly out matched for our first server vs server?

[devout wharf]

I have three army damage inc. Shards but it won’t let me merge them😩

[steel perch]

scouting is either dead laggy or not working . server 1002

[tepid pier]

Cant use training speed ups

[compact whale]

<@&651622161219584000>

[empty tendon]

So much lag during svs

[spiral current]

Can not speed up training?

[hushed tiger]

Using overview training, doesn’t seem to take into the chance from commander statue?

Trained using overview over 600+ tanks in last 24 hours and had no instance completes.

Doing it manually would normally get atleast 1 instant complete using 100 barracks.

[fathom herald]

@thorny karma please keep links for #676621550924988421 and also keep in mind links need to be pre approved by a mod first 😁 thank you
#📖│server-information

[forest shale]

I was about to post that too, i cant speed up for quests

[spiral current]

This really isn't good when you habe donate troops arms race for EL. It disqualifies all outcomes, cause some could use it and others not. It worked earlier. Please fix or compensate also the points for EL

[eager axle]

the game freezes, does not show sos on the map, can not use speed-ups. Restarted, reinstalled without getting better

[modern geyser]

Also having the troop speed up bug. Server 1258

[dusky orchid]

Same issue here on 1357

[fresh furnace]

Let me speedup my troop training😩😩😩😩😩‼️‼️

[smoky jacinth]

Today during svs, my base was attacked multiple times and what I had set up for defense was arbitrarily replaced by the game with garbage heroes costing me a ton of troops and obviously resources to repair. What can I do about this.

[cloud spear]

Can't speed up training. THIS MEANS COMPENSATION. FIX THE DAMN GAME. STOP INTRODUCING BUGS AND TEST THE FRIGGING THING.

[warm hare]

Can’t speed up training on 897. We have el and it’s troop donations today. This shouldn’t happen!

[modern geyser]

I can't speed up ?

[plain garnet]

EL troop day and I can’t speed up troops?

[spiral current]

You can't do this during troop donations in EL! So or make it available, or close, down the event. This is changing rules during event.

[fickle raptor]

really ? glitch now ?

[real harness]

we have an EL event, and this time the mission is to donate troops, but why fix the bug of accelerating troop creation now, not from yesterday before EL

[agile plinth]

El, SVS and KE and cannot speed train troops.

[dim ivy]

We are not able to speed up train troops. Developers apologize for the inconvenience. Hum, players accept 10k gems, 30k oddinium, 50 gold shards and 5 violet equipment. It is a good deal I think.

[worn patio]

Wow what convenient time for troop training speeds to stop working

[austere needle]

I tried with speed up all and it worked but not individually speeding up

[fresh furnace]

please fix the training speedup feature. Based on system mail, to wait 7 days for it to be fixed is unacceptable. We will be in the middle of Eternal Land. 🙂 are you expecting us to farm for 7 days? Of course not. We will wait for 24-30 hours. EL will start on Monday. Fix tomorrow, thanks

[austere needle]

It will be next update in Tuesday

[green ermine]

During el really? Wth

[near zenith]

Thats not funny during EL. We also used the capitol train buff . Thats a big bullsh... now.

[fair zenith]

Haha you know they can’t do that man just kindly accept your 50 gems and sorry note lol

[fresh furnace]

It is fixed now even. Thanks. That was fast

[tender garden]

"All Speed-up" still works

[hollow stag]

I saved up traning speed up for donation day of EL

[cyan bolt]

Devs are aware of this and have sent mail, but you can still speed up troops by clicking "All Speed-up" button

[modern geyser]

Speed up task in rewards quest. I can easily complete before .. now?

[lucid drift]

Acelera una marcha

[empty tendon]

I just used all my speed ups because of the unclear msg lol.

[modern geyser]

So, if the issue is tied in with a glitch, can’t they target what update introduced the glitch and revert back to the previous most stable update? Or is that too logical?

[buoyant pond]

hi devs/mods. i completed my power drill right before reset, but didn’t have the time to collect my last line. clearly the payments went through timely as my power drill is now empty. i think it was not transfered to me either by mail or directly in inventory. can i please have by corresponding reward? No red dot on the orange chest appeared 😫

[rugged drift]

The only way to claim it is by contacting support in game

[lofty loom]

Training speed up busted on unit donation day. This game gets worse and worse.

[smoky jacinth]

Can a dev/mod dm me please

[marsh marlin]

From 30 min i experience some lag anyone know about this problem?

[viral furnace]

🙂

[still kernel]

Sooo.....question in regards to speed ups. How can we compete in kill event after burning our troops in svs?

[lost sage]

@hasty tree I have done that the event is over and I was able to make purchase again then same thing happened I've been reaching out to both Google play an top war. I appreciate your help I'll just save up for something else thanks

[still kernel]

Times on shield reports differ from each other. Report came in one time, the message is for a time that hasn't happened yet.

[modest plinth]

Visual bug after updating game

[dense cobalt]

Katyusha is missing from my pool of chooseable heroes when I try to select her

[modest plinth]

Anyone else

[plain garnet]

“Battle Islands” doesn’t have this many bugs…just sayin

[modern geyser]

Different output oil refinery. My mate gains more than I do at the same refinery on S1371

[gritty widget]

@modern geyser he has sent a march with gather skills you just clicked the refinery

[modern geyser]

So i only saw the base output.. Learning each day 🤣

[primal prism]

join 1226!!!

[lethal trellis]

Red dot shows on any open peripheral if you have peripherals equipped to another branch and have no more available to equip.

[dark goblet]

Hello lady bug's i have a problem about vits limit basic vits limit is 75 VIP 4 extend +20 and VIP 5 extend +30 vits so it's total 125 vits but i have 105 vits limit if its bug kindly help me if it's not kindly mentioned in vip page .
I hope what i am saying you can understand it.
Sorry my English is weak like bug.

[viscid pond]

Hello, I have a problem, I have a top War account linked to twitter and when I try to enter that account it tells me that there is no account linked to that twitter

[dark goblet]

Maybe my mathematics weak but 75+20+30=125?

[viscid pond]

It does not give you +20 and +30 of vit, VIP 4 gives you an extra 20 of vit when you go up to VIP 5 it gives you 10 extra, that makes you have a total of 30 extra vit

[still forge]

How am I supposed to win this event if you disable this feature? I'm feeling massively bamboozled and will be super upset if this is the reason I'm not going to win 😡
Yes, I already restarted the game. Multiple times.
I'm unable to fast train anymore troops and therefore can't spend more troops.

[halcyon robin]

Why did only half my valhala troops go into emergency repair
i have to pay 30k odinum to repair the half and 4k to repair the other half in the Emergency side
they are not my first line of defence meaning it should have filled normal troops first then the valhala ones
but it happened mid way , anyone have this kinda problem ? So hard to find the report across all the reports from svs

[tender garden]

@stray lantern please, don't send unaproved links (plus it's not a dating server 🤣 ) #📖│server-information

[outer cape]

Was there some sort of server crash? I tried to open the game and all my accounts have disappeared. It started me over on s1708 and all my accounts were on s293

[left sedge]

I think vip is broken it's shows 300 points for vip4 isn't it supposed to be 128

[latent cosmos]

so is disabled training speed ups a bug or what?

[glad stirrup]

Fix the unit speed up, mail says next week but how does that help me with my pop star now. Castle opened and can't speed up because a problem on your end again. Can't wait to see how you make this up to me. Really screwed me, thanks

[modern geyser]

I hv already doing a suppression. But red dot is still visible. Is it a bug or feature?

[midnight nacelle]

Does anyone else not have heros show up? My Nimitz will not appear when I attack anyone but will show up in Sandtable

[subtle latch]

75+30 at VIP 5. So in essence plus 10 to VIP 4, which is +20. You don’t stack VIP 4 and VIP 5. It will be base VIT (75) + Additional VIT (30) coming from current VIP 5 rank

[fresh tangle]

I currently cannot add an extra march queue and all my spare ones have disappeared from my stock

[modern geyser]

Is there any reason you can't post the japanese flag in alliance chat? (and it affects only the japanese flag as far as we know)

[solemn tapir]

Why I can’t ??

[balmy thicket]

You sent this mail, confirmation of a glitch with training speed, while my server is in the middle of EL. I hope you understand that yesterday was donating troops event, and this messed up everything.

[sand wadi]

What’s going on?

[hasty current]

EL Warhammer gift claim not working. When you hit claim it says config error

[tepid stream]

Pretty sure repair speedups are broken too 😦

[olive ocean]

Missing over 800 vials if odinium. Tried reporting it through app but it wont let me submit anything!

[austere needle]

What happens when you try to submit it?

[austere needle]

What happens when you speedup?

@plain garnet thanks for the feedback but I don't think this channel is a write place to express that kind of opinion

[tepid stream]

Looks like nothing at all. I did try reloading the app, and that changed the countdown timer to what would be the correct amount, with the green bar graphic still displaying incorrectly

[austere needle]

Please restart your game and try again! If doesn't help please try to uninstall the game ( make sure your account is bound) clear the cache and reinstall it

[austere needle]

It's difficult to see what you are trying to show in the screenshot because you try to speed up one unit and it's not visible in next screenshot what happens

[austere needle]

Right now only fast all works not individual doped ups

[austere needle]

You still could speedup all, only individual sppedup doesn't work

[olive ocean]

It doesnt let me I press send but it doesnt send anything

[austere needle]

You seems to have a troop out in fight

[tepid stream]

The second screenshot is taken right after using the 7 x 1 hour speedups selected in the first screenshot.

The unit selected (blue square) should have 43mins and 19 seconds remaining, and an almost full green bar

[modern geyser]

LC3? Building a weakening or strengthening tower? Then you can't shield.

[austere needle]

Yes! It counts as being in war state

[modern geyser]

I know. And it never made sense. Never will

[sly torrent]

I used my 24 hours shield and it’s expired before even 3 hours, I was hit, burned and lost my Valhallas, and nope, it has nothing to do with the change of the time.

[modern geyser]

5 inquiries were answered with an automatic message that thanked me for the suggestion and that it would be forwarded ... Are there any other options for me to ask?

[austere needle]

May I have a screenshot of your shield stat? It’s in profile/ stats/shield record. And a screenshot of mail that you got attacked and shield disappeared

[austere needle]

Maybe you can check Rivergame.net?

[austere needle]

There are some other flags that are center of some conflicts! Don’t ask me why because I don’t know but you are more than welcome to contact support in game!

[austere needle]

Please use a whole screenshot and nothing cropped!and I need the screenshot of your shield stat too

And I need a screenshot of battle reports too

[modern geyser]

I thought you can forward these things.

[heavy sierra]

I’m pretty sure the value pack reward new thing is broken. $100 pack gives you only 10 points. Physically impossible to max it out and earn the top prize. Top war is really trying to “please” their big spenders I see 🙄

[indigo sphinx]

Odie 950 I just bought a couple component packs. After opening and merging the 77lvl3s I had it showed a lvl7 hrf as one of the merge results. When I opened inventory the only one that was there was the one I already had. I don't know what else didn't convert the hrf was the only one I had my eye on.

[sly torrent]

.

[solemn tapir]

It was in a ruin. I didn’t have any problems like that before

[austere needle]

May I have your shield stats too? You can see it in profile/ stats/ shield stats

[grim latch]

My server $100 pack gives 10 points, it is physically impossible to reach the last chest at 300 points. This was clearly a mistake that should be fixed.

[heavy sierra]

This is over $300 spent. It may only be 10 points I only glanced at it

[grim latch]

That still greatly affects players who wanted to finish a few troops for points without having to waste gems/speeds for clearing their whole queue

[modern geyser]

Were you reinforcing before or after it went to war? if you reinforce after its status went red (war) it counts as attack. Yes. Another example of failed topwar logic.

[steel phoenix]

How do you contact someone that muted you for no reason?

[modern geyser]

thanks for saving me a lot of money.

[heavy sierra]

Yeah, top war getting even more greedy from their big spenders

[pulsar charm]

You could try to mediate through someone else in their alliance maybe

[viscid pond]

Hello, I have a problem, I have a top War account linked to twitter and when I try to enter that account it tells me that there is no account linked to that twitter

[steel phoenix]

How would you go about that ? I can not message anyone and there was no message saying why I was muted I have a feel the mod in 1241 is miss use of power

[heavy sierra]

I believe this should be either Akatora or Preycis. Definitely not farmer Tywin. “Best on earth” “war madman” LIES

[dusty portal]

i hope music changes back to old when EL finish

[austere needle]

I am sure it’s not for no reason but you can contact in-game support

[austere needle]

Please leave feedbacks at in-game support

[austere needle]

We don’t have any mod there to abuse any power! You probably have been reported by your server mates or just being muted automatically because of miss using emojis or sending same message repetitively in a short time

[austere needle]

Please contact in-game support

By contacting in-game support

[austere needle]

Have you tried to force close the app and reopen it again?

[austere needle]

Thanks for sharing that info but do let me know if there is any issue there!

[modern geyser]

I’ve seen other people have this but I haven’t seen any answers to my posts or their’s: got a new phone, stopped getting top war notifications. All other apps fine. Logged in through iPad and notifications coming through there. Any help appreciated.

[stark vector]

Yes 😔

[normal rain]

1. this is ONLY 24:00 hours
2. only + 10 points for 100€ pack?
   3.this yellow packs have :A CHANCE to get that statue
   So even if I spent to get more yellow boxes, it can happen that I get no statue decorations
   Sofar I have one box and got that stupid, cheap fountain

[grim latch]

You're the third person to point this out in detail, the mods at this point are clearly ignoring an inconvenient truth

[normal rain]

It’s crystal clear: they forgot an : “0”. +10 points for 100€. And a 24 h event? This is mega stupid

[formal summit]

It’s not a 24h event but a daily refresh. And in my opinion it’s not an error, u can have 40xp by buying the whole package. For example the gems package gives you 40xp, so if you spend 2100€ for 7 full packages, u can have 280xp (300 is reachable with some packages that can be purchased above the usual limit such as odinium).
And yes it allows you to get 7 yellow boxes and each box give you 20% chance to have a cool stuff, otherwise you have 80% to get a lucky fountain (why this particular decoration 🤷🏻‍♂️🤷🏻‍♂️, because since the technology merge, gold production is pretty useless 😑😑😑).
It’s not a bug, just a scam. And every player who spend money this week participate to this scam

[normal rain]

On top of this: even if we should get 100 points per 100€ pack….this yellow boxes may ONLY GIVE YOU CHEAP FOUNTAIN decoration.
Why they start this sales on Sunday. fully bugged, unlogic , low employee to react , etc etc ?
Up 200€ /day , this new statue decoration MUST BE GUARANTEED drop.
Get fking real, topwar team !

Just got a : fountain decoration item for the free daily fancy box . -> And the same fountain decoration for spending 100€ .
Topwar: do you honestly expect us to spent 2100€ for a cheap fountain decorations?
Whatever drugs you take atm…stop cause ain’t healthy for you …obviously!
I know the words I used are pretty hard, BUT they “qualify “ to explain the lvl of disappointment. So it’s a valid feedback !!!

[still hawk]

Got this weirdly not accessable spot now...

[grim latch]

7x40=280

[late birch]

Delete the light house

[grim latch]

There is 1 $100 pack left, and two sets of packs. There is no mathematical path to actually compete this event. This is a bug, and the mods silence is becoming deafening.

[maiden hinge]

Try restarting the game, happens to me when my service blinks out for a second.

[hardy stag]

I'm gonna show this every day until you fix it: 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴😓🔴😓🔴🔴🔴😓🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🖤🔴🔴🔴🖤🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴

[nimble forge]

Alll of my spare vit converted somehow…

[final swift]

Overnight my training time for a single troop went to over 10 hours, used to be around 8 - no major change to my account, tried restarting but made no difference (I’m in S1378)

[normal rain]

Another :lucky fountain from the yellow box. Wtf

[elfin blade]

🤣🤣🤣🤣🤣🤣🤣
Perfect! Lousy Halloween event where you had to buy f* virtual lollipops for more for than 50 Cent each (I would not buy real ones for that!) - and Top War made an unbelievable amount of money with it.
Guess it wasn't enough money, now they rip off the big spenders. 🤑💴🤣🤣🤣

Can we please have a button in the game that let's us fire all DEVs? 🙏🙏🙏🙏🙏

[lofty loom]

“Army not find”

[tiny hare]

Down with oppression!

[rugged drift]

Who muted you, if they are an in game mod they will be here.
If you are an R4/5 you can send an alliance mail it will tell you the reason for the mute

[rugged drift]

Contact in game support to get it back

[steel phoenix]

I got no mail I went to bed and woke up and can not type anywhere

[rugged drift]

Are you an R4/5??

[opaque trench]

Anyone else haveing issues with logging in right now?

[indigo sphinx]

Which is it tw? Depending on where I look I have to different inventories

[lethal aspen]

Says sold out, I haven’t even bought anything

[halcyon path]

Not true right now. Please fix this

[final swift]

You have it equipped in the other hero skill page, you see it available on the second screen because it’s not equipped. In the first screen it says how many you have available in general (2), since 1 is equipped on the hero.

[meager aurora]

Items being sold out in EL store a bug? Aren’t they supposed to reset?

[toxic summit]

Is the EL store supposed to be out of stock?

[proud sail]

Seems like you have bought 10 already

[pure loom]

Fix the el store!!!!

[proud sail]

we are checking the EL store now , please allow us some time

[sour fjord]

Without buying anything how can it be sold out

[vale remnant]

Need help my acc are not anymore active after restart

[proud sail]

dm your uid

[proud sail]

Please check if it resets alrady

[lethal trellis]

We are also having this issue

[toxic summit]

@proud sail nothing changed

[proud sail]

pls log in again to see if it fixed , we just had a hotfix

[pure loom]

Resetting doesn’t work nothing does

[proud sail]

log in again didn't change anything ?

[coral coral]

Nothing changed from restarting the game

[median bear]

Nothing changed

[high grail]

@proud sail talking for wannabe. refreshed app. no change

[split nimbus]

I tried this, no change

[proud sail]

One moment pls

[lethal trellis]

its reset and working now. thank you guys

[ionic rain]

It worked rubes but same heroes and everything as last el? Come on.

[proud sail]

Okay ~ NP

[vale remnant]

Rubes I have sent you a dm

[toxic summit]

@proud sail its been fixed for me thank you

[pure loom]

Thanks

[rich gorge]

Why i always lose my blueprint when i opened it?

[split nimbus]

All fixed thanks so much 🥰

[vale remnant]

I have send you a DM

[split nimbus]

EL: alliance log shows server side coordinates for farms, not very useful, could this please be fixed? 🥰

[cold adder]

Small bug fix it

[winged furnace]

Server problems? The game is almost impossible right now

[agile adder]

What is wrong with this game problem everywhere

Try guys ..... 10 of you ask 10 different questions to customer service ... you will all have same answers... 🤣🤣🤣
They copy and past 1 answer for everything

[astral drum]

Can’t add friends in EL from same alliance

[modern geyser]

This all happened in the last SVS, as you can see the decor was annoying

and also there was a lag with the base skin even tho I don't have (storm factory) skin

https://h.top4top.io/m_2138i9t600.mov

[quartz moss]

Happened over svs, vals in emergency repair and in repair factory

[silk rivet]

I can't train new troops

[proud sail]

They will fill in your garage first

[modern geyser]

The rankings for SVS don't go past the top 20 anymore is this a bug?

[silk rivet]

How do I disable that option?

[proud sail]

I'm afraid this is the default function now

[honest dew]

Still haven't added that we can add friends from our own server in EL, highly annoying.
We can't go back to our server 2x2 all the time just to add people to friendlist to add them into groups..
Possible fix for it?
The censoring on the web version is unbearable and there's no way on earth it's possible to send
instructions in group chats or pm's.
It's working fine in world chat, eternal chat, and alliance chat, only group chats and pm's that's messed up.

[modern geyser]

Those are pieces to merge. You got full blueprints out of the boxes.

[wintry grail]

Yea mine ain't showing neither I just opemd some blue prints and there not even in my equipment

[tired aspen]

Please let us turn off the notification for the multi server chat. The notification dot is too much.

[lean idol]

I am a new player, just started to purchase and play 914. I think there is a bug in the second stage (Round 13) of this battle, where the ignite effect of 914 causes no damage to the enemy. Please help me to check. I have spent a majority of my money on 914 and his skill shards. This bug makes me feel 914 like a waste of money. This hero is not only useless in defense, but also is useless in offense in battles that have multiple stages. Thank you. https://drive.google.com/file/d/1ymr2C0rLNLX92XWactBQNrzlWuUQjAPx/view?usp=sharing

[old timber]

Check 914 description it says it burn affect vulnerability will last 1 round!!

[lean idol]

Please watch until the first battle stage finishes (all 9 slots of tanks are destroyed). When it comes to the second battle stage (Round 13), there are several more tank slots got affected by ignite. It is to my surprise that those newly affected tanks got no damage. There are battles in which the effect causes damage in the second stage; this is the first time I saw the effect makes no damage (even to lower level tanks). A bug?

[zealous cedar]

I’ve bought the Elite Monthly Card but don’t have a way of getting the Gems - how do I claim them?

[lean idol]

My apologies for the unclear report. The bug happens in Round 13 of the battle in the video. Thank you.

[final swift]

Reposting as it probably got lost - My training time for a single troop went to over 10 hours, used to be around 8 - no major change to my account, tried restarting app and phone but made no difference (I’m in S1378)

[indigo sphinx]

Ok thanks

[pale echo]

As with last EL, the EL map is hopelessly out of proportion - the overlay image doesn't line up at all with the actual locations underneath. Please fix its very annoying!

[modern geyser]

Got a problem with my hero Katyusha. I bought the last golden shard on Friday to fill it up. After my purchase, my heroine was back at the beginning. I have already written to you several times and have not received any feedback!

[final swift]

Read your “System” inbox, they messaged about temporarily disabling the speed up function for individual units, this is not a bug

[modern geyser]

that's my problem! Hero should be full on 5 stars and not like in the picture. have lost all collected shards of Katyusha. I want her back! invested so much time and money. am very pissed off

[raw meadow]

Why are you still selling training speedups in the stores when you have disabled using them???

[cyan bolt]

You can still use them, but only by using the "Speed-Up All" button

[modern geyser]

no training sppedups. that's not my problem. I bought one last shard for 200 diamonds and got the Katyusha bar at 5 star level. instead of full, it is back to 1

[gilded kiln]

I have bought 15 days miner skin money got deducted but didn't get the skin

[trail comet]

Restarted game twice.. Chat is not working..

[fervent plover]

Please fix this new multi-server chat feature (ex: English chat 1, 2, 3, 4) Remove the red dots or enable a way for us to disable the chat. Also, add moderators. Too many inappropriate pfp and conversations taking place. While this game is not for children, children do play and are exposed to obscene content. As an adult I do not want to be exposed to a person’s private parts in my TW game.

[tiny pelican]

Cashed cookies data restart all troubleshooting done, EL start at our server 😑

[hardy lagoon]

No radar não passa do nivel 5 mesmo já tendo alcançado 1200 pontos que e o solicitado

[simple vector]

They should tell us how many days old our server is so we know when we can transfer to different sections

[clear lily]

It automatically gives you them when you click on the collect each day.

[zealous cedar]

Don’t have a collect button to click on 😶

[clear lily]

I’ve sent you a DM with some screen shots. This slow mode makes genuine helpful replying difficult

[zealous cedar]

Thanks 😁 it seemed to fix itself!

[winged obsidian]

Anyone else have a lot of lag in EL? S891

[inner ravine]

Está acontecendo a mesma coisa comigo

[sly hearth]

can't train planes. Others reporting they can't train any units at all. Some others can train only tanks and no planes or ships

[grim latch]

Have to return to home warzone and add, same as last time

[rugged drum]

Can’t speed up for single training

[lime vapor]

Yesturday was the first day we got Value Pack Progress which was saying that it ends in less then 24 days. Today, it's saying that there's less then 7 day left! What's up with that? There's no new patch note for todays either.

[devout lichen]

Chat return icon making the game crash pretty often, start to be annoying the need to restart the game every time 😑

[modern geyser]

other marches going to dark mech in eternal land does not show until you send a march , please fix

Must get the training speedups bug fixed fast 🤦

[odd jackal]

Hello support what happened i make some purchase from apple store now I don’t get my purchase and i cant talk with support in game the close the support for apple users its really not polite and not good way to handle problems especially for pay players its not enough that the game make everything expensive and make everything need to pay to rise up now we pay and we have problems no one answering us ??? Suppose to be if there is problems in the purchase from iPhone store need to give email to all the players and tell people so the don’t stuck like this

[devout moon]

Main March was out while attacked. Why is ganso always the first hero chosen? Supposed to be the next best army hero

[peak wagon]

in-game support is broken. my network is connected. this happens when my base is located on EL server

[cunning patio]

Abend, wir haben auf unserem Server S1202 "trolls" (Unruhe stifter) Sie erstellen mehrere Accounts und fake Allianzen um Leute den Weg zu versperren und am Ausbau zu hindern und Leute zu verspotten, wir haben bald mehr fake Accounts als real Player. Sie sollten unbedingt die IPs überprüfen und die accounts kicken, bitte. Es macht das Spiel schwer spielbar!

[hollow kelp]

I have the lovely transport truck glitch… I haven’t claimed any of those. My alliance members have the same making of fuel (1544) and they’re stuck down lower. So idk what is going on.

[ebon whale]

I'm bit getting correct credit toward promotion for completing reward quests. The in game chat to report issues is also broken and won't let me click send button after typing.

[summer spade]

I’m having the same issue. Trying to work out an issue with a player constantly violating TOS and it won’t let me read the new message or respond to anything.

[real pike]

I can’t see your auto report messages anymore

[real pike]

This is my only second bug feedback, the first was after months of playing the game and most of the responses were “auto-replies” asking for screenshots of my issue (my first issue was happening while being attacked left and right, since then I realized I had to take screenshots of everything in this game, including Top War responses to me) .. now that I submitted my only second bug feedback ever .. I can’t even see a replay

[shadow plover]

MIDNITE CASTLE SKIN IS NOT GIVING ME MY EXTRA 10 TROOPS IN GARAGES. I CANNOT CONTACT ANYONE DUE TO THE BUG!! PLEASE LET ME KNOW THIS IS BEING ADRESSED.

[soft osprey]

Juntei 3000 gemas e comprei porque o evento promete a devolução das 3000 gemas e agora simplesmente some ?
Eu quero uma solução! Ou paro de jogar este jogo e faço uma avaliação sobre como fui engano e quão frustrante é ser mais um joga "pay to Win"!!!

[soft osprey]

A vei sei que vocês não vão me dar solução. Desanimei por ter gasto tempo atoa.
Não jogo mais.

[lost sluice]

When you will fix this recharge bug for iOS, the result of purchasing the package has not been received, even though it has been paid for

[amber glade]

Checked with both of my phones and the game is saying thus when I try logging into my account connected via Facebook?
Did I break the game or have the Devs (once again during EL) broken account changing

[random saffron]

New update, can’t log in now..

[finite prism]

hi

[rare radish]

Fix suppression navy already has 3 hits per stack why give them more of an advanced.

[proud sail]

Sorry for the delay .Is it working now ?

[proud sail]

If you didn't receive the items with your payment. please try to re-purchase the pack (but DO NOT PAY!) to see if you could receive it . if not pls dm your uid and the receipt

[amber glade]

Nope, still getting the same message, it's having the issue though Facebook for some reason

[proud sail]

Hello , looks like you have a connection issue , usually you can see a small person with headphone on the top's right hand side

[proud sail]

pls dm your uid

[proud sail]

Also thru Facebook ?

[proud sail]

Is it working now ?

[proud sail]

Will log in again fix this issue pls ?

[proud sail]

Did any of you jump from alliances ?

[hollow kelp]

We did pop over to another one for like 5 minutes.

[proud sail]

I think that's why , you have different progress

[hollow kelp]

The issue is more that our supply trucks aren’t moving. Mine was only half way finished and glitched to the top, but I didn’t get any of the rewards for that progress. All of our fuel gauges say 1544 as well. Yet they’re stuck half way and not moving up no matter what. @proud sail

[proud sail]

You may have to jump back to the alliance which have finished all the alliance truck progress so you can claim them all

[hollow kelp]

We did all of the progress in the one we are in now 😅 we just popped over there to get a few lvl 6 resource tiles from an ally alliance. No matter what we do our progress seems to be glitched. We all purchased the other side as well, so idk what we should do now… mine all say “claimed” but I didn’t claim them.

[tiny pelican]

What is it? Here EL task is use speedup, and you guys disabled 😑 <@&848214779985264640> <@&651622161219584000>

[rugged drift]

Use speed up all, not individual

[tough arrow]

JWIWHHROIRJMn82

[tall nacelle]

I don’t work for the game, just on Top Bot, but they sent a mail that you can’t do individual speedups for a while, you can only do speed up all

[delicate spade]

The game is having an issue with the American flag again, telling me to “rephrase my sentence” when I try to use it in chat

[proud sail]

your uid pls

[delicate spade]

Can I pm you

[proud sail]

yes pls

[delicate spade]

It won’t let me

[hollow kelp]

I just tried this again and nothing changed. I have a few alliance members that are having the same issue.

[amber glade]

Going to notify this again, still not heard or seen anyhting about it, havnt heard from anyone I know having the issue but it's really getting anoying

[proud sail]

pls dm your uid

[split carbon]

Doing purchase through "Google Play Store ", but payment page disappeared instantly. I have payment screen shot but it not reflected in Game purchase. Please help.

[proud sail]

If you didn't receive the items with your payment. please try to re-purchase the pack (but DO NOT PAY!) to see if you could receive it . if not pls dm your uid and the receipt

[split carbon]

Thank you 🙏, it worked.

[modern geyser]

Facility management page still does disappear. Even after app restart. This bug is persistent since more than half a year. Even after an alleged bug fix. Only cure is to go into base and perk tree then double leave (tree, base) to see it again. How hard can it be? if($barn || $ oil) then display_button (fscmng) (pseudo code)

[merry abyss]

Good Morning all! I have a problem! I think someone has access to my account! Every time my messages are completely deleted for one person and I don't know how to do it! I've got it for the second time and I'm at a loss! Maybe a dev can see if someone still has access to my account because I don't know how often I should disconnect from my email and Twitter and how often I have to link it to another email ... I do also changed my password several times, but it doesn't help ...I don't know how long this problem has been going on, but I only noticed now that I wanted to write to the person again ... but every time the chat is gone ... please help me ...

[modern geyser]

That's a bug. Not a security issue. Sometimes when the other one deletes the chat on their side it gets deleted for both. Happened to a lot of people. Me included. Old bug I may add.

[manic jasper]

Hi i got a bug in website , i upgrade from 4 stars last bar to 5 stars but i got it 4* again

[analog frost]

I Accidentally deleted account when transferring/switching between servers to svs on both… was super early and I was sleepy- please help how do I recover?

[merry abyss]

I tried my little farm account and I still have all my private messages ... Someone has to have access ... I can't explain it to myself any other way ... Please, if a dev sees this ... please check my IP address ... It would be very nice 🙏🦝 A little raccoon would be very happy! 😕❤️

[modern geyser]

it doesn't happen every time. just sometimes. our server couldn't determine yet what it causes. but I know that it happened to me occasionally since starting the game a year ago. definitely no outside access

[upper nexus]

Is training speedups broken? I’m getting an error saying feature is disabled

[proud sail]

uid pls

[merry abyss]

I didn't have this problem before and now it suddenly occurs? There is only ever one person where the chat was deleted ... Rubes Help me 🥺

[proud sail]

pls check our email , we will reopen it probably tmw

[analog frost]

I thought I had it saved to my fb account but I don’t 😭😭

[proud sail]

your server&nickname pls

[supple rampart]

Logged in today I was on expedition base yesterday 10-4, have been for about a week, but it’s telling me I’m back on 9-13, even though the opponent is clearly from 10-4.

[upper nexus]

When was the system email sent? I’m looking for it

[merry abyss]

Can you Check my ip-Adress? Pls?

[proud sail]

dm your uid pls

[manic jasper]

@proud sail hi need your help plzz , i log in with website and i upgrade akatora from 4* last bar to 5* but it just go back to 4* first bar

[proud sail]

The number of hero shards required for each rank of each star level of the orange hero is 4、12、36、72.It also means the hero need
20 shards to Star 2,
60 shards to Star 3,
180 shards to Star 4,
360 shards to Star 5,
Please kindly confirm again if the ranks have progressed.

[manic jasper]

Thanks for your kindly reply, actually i know the rank , it was in last bar of 4 stars 71 shard, i add the last yellow shard to become 72 and upgrade to 5 stars but the page reload again and when i take look i shocked by seeing it 4 star in first bar

[proud sail]

pls dm your uid

[serene summit]

Speedups for valhalla training don’t count to military support in EL!

[bright axle]

Hello my account is hacked from 2 hour and always kick me out and i kick him out so what should i do right now

[proud sail]

uid pls

[sacred cipher]

Can we please get the red dots fixed…. I don’t need a red dot notification on my alliance chat to let me know someone built a facility, or attacked or was attacked, or they donated…… is nice to have the info so readily available but the whole red dot alert is obnoxious.

[random saffron]

It’s working now. I’m signed in through Game Center.

[bronze shale]

Это русская игра

[cursive zenith]

Uhh, 1 minute march taking 10 minutes to come back. 🤣

[uneven tundra]

ما هذا
لا استطيع تسريع تدريب القوات
سيرفر ١٠٣٠ 😔

[fathom basin]

That new ghost skin from halloween is amazing 💪

[modern geyser]

Hi. TM Elite units. After merging from lvl79 some Are lvl83 some lvl80. Pls repair. Thx ❤️

[devout lichen]

Pressing the return icon on chat is doing this pretty often

At 2 different devices

[jolly comet]

My speedups have been "temporarily disabled" for a few days so I have been unable to score points in EL. Why are they disabled for me and not others?

[pallid sundial]

I accidentally lost access to my account while connecting it to a secondary device. I really want to go back to EL 😢. Can someone help me?

[last halo]

There’s still a 🔴 and it’s Tuesday

[orchid trout]

My shards photos are cut off badly

[wheat hearth]

Lucky chest link for me isn’t working!

[stark vector]

Hey, fix this. Cannot select which units I want to speed up

[last halo]

Is it not Tuesday in TW time?

[last halo]

Tuesday

[acoustic estuary]

Top war is making me buy my supreme perm card again why?

[tawdry burrow]

Head up, can’t speed train and also when will this be released I need more points for the store.

[rugged drift]

please read the mail that was send. You can still use all unit speed up

[tawdry burrow]

Ahhhh I found it! Thank you buddy! Sorry most that mail 🤦🏻‍♂️😅😅😅😅 #embarrassing 😅😅😅

[regal delta]

Getting this message when trying to make purchases got double charged on one of them
No receipts showing up or in history on play store but still got charged for purchase without items delivered as well

[idle urchin]

Why training speed up feature is disabled?

[sweet matrix]

Please help me fix training speed up disabled.

[lean surge]

Having same problem with training speed up

[hard plinth]

Same issue as the other person.
Cant buy anything and still getting charged for it

[last halo]

🔴

[halcyon flame]

My accounts are gone i need to speak to someone that can fix it

[merry abyss]

disappear chats?!?

[rugged drift]

@idle urchin @lean surge @sweet matrix individual training speed ups have been temporarily disabled, there is a mail in your system mail. You CAN use ALL unit speed up still

[idle veldt]

Hi

[sweet mountain]

Topwar Elite?

[modern geyser]

It’s Tuesday. I still have that chat I can’t mute and a perpetual red dot. When will this go away?

[modern geyser]

I was tm change to gm then top war deducted my whole rss and nameplate rss speed up using process in first picture(i roughly calculated should be after first picture i still having enough rss for next few perks and nearly 300 nameplates). This will make me lose my chance to speed up remain top 10 in el. Can please fix this🙏

[latent cosmos]

i just got the last tier on the last growth fund (lvl 80- 3k gems) and got the 3k. logged out logged back in later and have 1k?

[regal delta]

Still no answer for this

[broken dew]

Why is there next to no dark mech or guardians in el ?

[devout lichen]

by the looks of it, you changed class WHILE there was a research going, the swap class dont refund Research in progress, sadly

[modern geyser]

What…… why it doesnt state it 500 plus nameplate speed up and rss gone

[knotty bobcat]

What is love Pop ???? Kindly rectify if it’s ~error~

[shadow mica]

???

[proud sail]

Thx , we will update it with a hotfix

[proud sail]

Pls dm your uid and your receipt

[next storm]

it should be related to the radar mission, mind to share with me your UID please?

[thin zinc]

Why doesn't using the Medal of Honor increase my points?

Btw I saved them from last el
Before:
After:

[rugged drift]

It does

[last halo]

It’s Tuesday and the 🔴 is still here

[abstract quest]

Can’t change territory color in EL

[proud sail]

will log in again fix it ?pls dm your uid

[proud sail]

Or you have to finish donating so you can choose the color

The color shows as the lines of your land

[remote night]

Lots of glitches

[proud sail]

pls dm your uid

[remote night]

It's fixed now... Not to worry I restarted the game

[proud sail]

seems like you have a connection issue , pls dm your uid

[proud sail]

Without uid we can not track the issue , please kindly confirm if your internet works fine

[modern geyser]

Too many intermittent issues.. alliance chat doesn't open/ pm chats overlaying other chats/ alliance menu not opening and so on.. most gets fine after game restart though

[proud sail]

pls dm uid , we'd be more than appreciate if you can send a screenshot of the issue if you saved any

[modern geyser]

Sorry, didn't save any ss, but I'll get back to you, if the problem persists after the current update which is in progress. If I don't come back, please consider it resolved. Thanks for taking time.

[deep brook]

Can someone tell me if it is intended that one rogue player can ruin EL for an entire server by repeatedly randomly hopping on and attacking all barns / refineries from any location (even ones in territory) just because he is without an alliance tag? Surely this concept invalidates the entire purpose of being able to build forts and powerstations to protect yourself? Is this a bug or is the rogue players problem of this game just never being addressed?

You'd think burn him but this guy is a VIP15 and literally spent most of his money on troop items. The supply of which he can regenerate his troops from seems endless.

[cursive zenith]

Umm

[slow tinsel]

Good day , i have problem i cant write to anyone .. how can i fix

[proud sail]

your uid pls

[slow tinsel]

Already send dm 🤝

[proud sail]

Hello , please kindly check if you can talk now

might be mute by system

Didn't see any support or Mod muted this character

[slow tinsel]

Thanks Rubes , its work now

[worldly wigeon]

Hi, i bought extras march but it's not showing any thing

@proud sail kindly check my problem

[proud sail]

a 48 hours extra march ?

[worldly wigeon]

No, the 30 days march.
it's coast 10.800 JD
My id : 455665939085

[shell cedar]

hello, I bought a minecart speed-up in the game and the internet went off during that time. The money deducted from my account but I didn't get the speed-ups. What should I do and whom do I contact? The event is nearly ending, so need help ASAP

[modern geyser]

Is there an update on muting the English Channel (or removing it since it’s useless). We were told it’s be fixed on Tuesday. You have that message pinned here. But it’s not fixed

[rugged drift]

Try clicking on the item for a second time, BUT DO NOT BUY

If that fails contact in game support

[rugged drift]

Unfortunately this is not a bug. While not an intended part of game play, rogue players can cause tremendous issues to servers, it’s why many work so hard in diplomacy in the lead up to events.
Future questions or advice on this topic can be directed to #☕│off-topic & #🖐│player-to-player-support 👍🏻

[shell cedar]

It didn't work. How do I contact in game support?I keep on clicking "Contact Us" but nothing's showing

[rugged drift]

DM me your UID

[worldly wigeon]

@rugged drift what about me same issue

[rugged drift]

Rubes was helping you, would you like me to log it instead?

[worldly wigeon]

I'm waiting for here reply

[slim egret]

Red dot not yet fixed? 🙃

[jaunty crypt]

Why there are no dark guards there n the map from morning ? (EL)

[lime raven]

I lost access to my account after trying to log into it on browser version... It created a level 1 account and when I clicked on log in to go onto my level 80 acc it simply overwrote my entire account and now I can't access it anymore.... Is there any way to fix this?? I'd like my account back

[tardy harness]

I was under the impression this idiotic red dot on the super dumb new server chat channel would be removed by now. It's driving users to not log in as much. Can't spend money if you're not logged in. Get your stuff together, folks.

[devout lichen]

Alliance territory and Expedition outpost territory colors dont work, changing both dont change the territory color

[devout wharf]

Uhh new hero basic skill 👀😂😂

[ripe yoke]

Why do I keep getting this popup when trying to make any purchases? My account has money in it but this has only ever happened when playing TW

[haughty reef]

I need help

[thorn eagle]

The red dot is still on the English channel, major bug, please fix asap

[tardy jolt]

Color is for ruin map

[regal delta]

Day 2 of no answer for this

[rugged drift]

Have you contacted in game support??

[regal delta]

Yes and Google support and was told its pending and give it up to 5 days which seems unreasonable for something simple

[rugged drift]

Then you have your answer

[sterile hill]

Please fix the notifications throughout the app but most especially in the Inventory. The UX is terrible.

[regal delta]

Go spend your money on something you're supposed to get then and there then he told itll take a few days
Great customer service there bud

[rugged drift]

Thanks Grant, im just a mod here. You have taken the next steps. Contact in game support. That is the avenue available to you. Im sorry the answer they gave you wasnt satisfactory to you.

[sterile hill]

I cannot do anything with this barracks. It says I’m making 0 units. This happened after i sped up training on the last unit. Trying to delete it.

Tried that before I posted it. A few times. Didn’t work.

[rugged drift]

Are you running the latest game update

[light shuttle]

I have submitted an in-game report as well, posting here for additional visibility :

I wanted to use one of my two +50 VIT lightning bolts (shown in screenshot). Instead, the game used my TWO HUNDRED AND FOUR (204) +50 Vials that I have been saving since my last EL ended in September. I now have over 10,000 VIT on my meter (in second screenshot) that I cannot possibly use all of, on top of having no more available VIT in reserve. I am devastated. Can this be reset? Can my VIT be taken to zero and I have the 204 50 VIT caps back?

BMDNed, Sv.1289

[sterile hill]

Yes sir.

[rugged drift]

In game support will assist getting these back for you.

[summer oracle]

GIVE NED BACK HIS 204 +50 VIT

[light shuttle]

Thank you Teddy. 🙏🤝

[keen flame]

#Teddyrulez

[rugged drift]

Let me know if you dont get a response in 3 business days.

[light blade]

what does it mean?

[rugged drift]

It means that there is unusual activity on your account. Contact support to discuss it.

[light shuttle]

Can I play in the meantime or should I avoid any usage of my VIT?

[rugged drift]

Honestly if you can hold off its probably best. But ive never followed u after to see what was returned and what wasnt, sorry

[slim egret]

Kuruzo broken I think. Didn't train free units

[vagrant fog]

Is there an update on the red dot issue for the new servers chat?

[rugged drift]

Did you not use it already? Mine worked today

[summer oracle]

Is there an update on the VIT and FLED NANDERS situation? I have vit to use and don't want the same glitch

[sour geode]

Errr they wrote I get a free present! It must be an error as TopWar never would give such valuable free gifts! Please fix it before your company looses all the money from selling useless transfer tickets at 20$ and then prevent transfers!

[burnt condor]

I’m currently living in China, since last week I need to use vpn to open the game. But now I can’t open the game with my iPhone(which I need for purchases). It still opens with android. And yes both phones have latest game update

[still spire]

You guys need to fix the current event for the following picture

[lyric wolf]

Exact same problem for me, except I don’t have an android device. I submitted a ticket for support, but still waiting on a response.

[fathom wraith]

When will the red dot from the English Chat go away? We use private messages to get the attention of people for immediate situations to individual people at times, and with that dot there, everyone is starting to ignore even checking any chats any longer. Please fix it immediately! Ruining game play for everyone. At least give us an option to mute that chat. We don't need it anyway.

[devout moon]

Please get the devs to copy the mute code from DM’s and group chats and add it to the English Channel coding. It’s not that difficult.

[gritty holly]

Not sure if this is a bug report. But, SERIOUSLY!! How many times am I going to get Dexterity for a 5 skill box??? Ridiculous!

[proud sail]

Hello , this feedback it received , we will optimize this function in next update

[proud sail]

Hello. did you receive a email about this issue in game ?

[lyric wolf]

There was a mail more than two weeks ago, when the proxy server was first required. This was a new (but related) problem. I communicated with Psi, and he solved it. The problem was due to a ‘smart mode’ feature of our proxy service — it bypasses the proxy for local servers. It seems that TW changed its server locations yesterday so their addresses appeared as local, causing smart mode to disable the proxy service. We turned off smart mode, and TW connected successfully. Thanks for asking.

[proud sail]

pls dm your uid

[bleak dirge]

Didn’t know where else to ask for help,it’s not a bug but I have a problem. Everything in game is codes and numbers not words and names. I’ve tried resetting my phone, closing the app, and checking for updates. Any suggestions?

[fathom wraith]

When is the next update happening, please?

[proud sail]

should be on Friday which is tmw

[urban stump]

⚡Gems Point Event is not showing ⚡
Usually it will be there for one more day to redeem Gem Points, but this time I didn't see it. Since I redeem already it's not showing for me??

[fair barn]

BUG is NOT fixed. Some Lv80 units still not merging properly to Elite Units. Very very sad ☹️

[rough crater]

SRA IN EL BUG i send three march in sra and after 1hour showing 120 instead 180

[proud sail]

pls dm your uid

[proud sail]

Hello I don't think we have this event going on

[north oriole]

what a shit! i can't Log in my account anymore since the last update! i tried to connect to my facebook-account, but it doesn't work! Need help!

the Game always starts with a new account!

[leaden bison]

In 962 We spent months prepping El. Gets, ports speed ups, rushing battle trees, and fine tuning marches. Last eternal u put our tiny little server (967) against a bunch of merged servers. Then u gave us a merge.....with a Asian server. Now we have eternal again, we were foolish enough to believe we will get a fair match up.... You put 962 against 600 and 500 servers? Right out the gate we fighting topwars top spender 2 weeks running from a server probably a year older than ours. Make this right please or give me the name of the 962 player that slept with the devs wife and we will remove him and burn him endlessly.

[proud sail]

you uid pls ? if you click switch servers from setting , will you be able to find your character ?

[north oriole]

my und is 302048960972 --yes i tried to Switch to facebook-account, but i always get an Error Message 'wrong Link, Site Not available' ------looks like a fb-problem, i solved it, updated and restarted Facebook, restarted the Login on Facebook and then i could tw Connect againwith my acc, thx

[urban stump]

Ya, but usually it will opened for one day to redeem rewards alone. But this time I don't see it.

[proud sail]

similar to this case ?

[modern geyser]

Something weird.

[north oriole]

yes, that was the Error message

[proud sail]

Thank you , issue received , we are checking now

[proud sail]

pls dm your uid , if you have linked to your character to some other platforms you could try them first

[north oriole]

i could Connect my account again, it seems that it was a problem with Facebook, it is working now, thank you

[cobalt sparrow]

Problem with log in

[random zodiac]

The new base skin doesn’t show

[proud sail]

pls try log in again , the basic one or the upgraded one ?

[clear delta]

Reward quest points in EL don’t work

[random zodiac]

Wow had to wait 6 minutes to reply 😂 Still not working. It’s the basic one. Also the coupons don’t show.

[proud sail]

pls dm your uid

[modern geyser]

Mein lvl 80 Account ist weg

[proud sail]

did you mean your opponent doesn't have any units but can still attack with Aka ?

[wild magnet]

@proud sail i mistakenly redeemed queue skin thinking it's base skin can you please help me

[proud sail]

pls raise a ticket to in-game support , did you use it already ?

[south kayak]

He have befor getting in battel. But in battel there is noting

[proud sail]

He had units but were destroyed ?

[wild magnet]

Yes i Though that it what will get me skin so i used it came in inventories

[proud sail]

No worries, just send it to the support

[south kayak]

The replay dont show defender. With army just cant see them

[wild magnet]

But that contact us button is not not working i clicked it many times

[proud sail]

your uid pls

[proud sail]

Your uid pls dm, and the report time

[wild magnet]

:UID : 612184667448) Thank You Rubes you are very helpful ☺

[proud sail]

S1200-S1491 Please kindly help me do the vote #🗳│vote

[midnight crater]

EL bug, alliance able to span entire map section with power stations that don’t touch a live section of territory

[torpid python]

I updated the game then the game just opens to a new server account, in 1600+ and all the connected social accounts are gone, while I didn't delete any game data or uninstall the application it still has 1.2 GB application data

[modern geyser]

Same Problem after the Update my Account is lost

[ashen swan]

My account is gone

[north roost]

I had same problem and clicked switch to progress for Google and was able to get my stuff back right away

[indigo depot]

Where are the emoji

[regal canyon]

My game got kicked to start..any inputs would be helpful..won't be home for ten days. No passwords omg

[echo flower]

Same Problem after the Update my Account is lost

[modern geyser]

Same Problem after the Update my Account is lost

[worthy marsh]

Did the update and lost my account WTF TW??

[hollow kelp]

A colleague solved it by uninstalling the game and reinstalling it. someone tried?

[rotund glade]

logged on to see it put me on a random account unable to log into my main

[elfin blade]

A friend of mine had 12k diamonds yesterday on his account. Today when he logged in 5k are gone. He didn't buy anything. Game ID is 377429943360
Please check this. Thank you!

[torpid python]

@worthy marsh @modern geyser @echo flower @hollow kelp @regal canyon @ashen swan @modern geyser click on the Social account you had binded your previous game with and if the data still left it will load your account, otherwise login again

[modern geyser]

I have it with Facebook, it says that the link is broken

[red furnace]

After Google update please check on that it El you know 😂

[frosty topaz]

I thought it was to be fixed in the Tuesday update???? Why do we not have the settings to remove the red dot notification? I am sure I read in the patch notes it would be removable.

[orchid silo]

So when I went to start the game it acted like I was starting a new account and try to get me to do the tutorial thankfully I was able to switch to my account at the earliest convenience and my account is bound

[frosty topaz]

There are two on my server with the same issues. But don’t think they were bound with anything. Seems to be happen randomly on multiple servers

[gentle laurel]

I think there is a bug with the new base decor ‘energy fountain’ none of the values are showing on my stats

[orchid silo]

At the very top of the screen shot you'll notice there's a graphical glitch that's been there since the force tutorial

[regal canyon]

Mine is fixed did the check for old account found mine

[calm hound]

I cannot merge 🤬

[knotty plover]

There a mod i can talk to
Not the first time this happens not the last and always around is

https://youtu.be/VHNjSzv-_fA

[pine obsidian]

Started my game and I wasn't logged into my account and now there is this bar at the top above my gems and stuff

[modern geyser]

Is there a way i can report cheats to a dev?

[cobalt sparrow]

I cannot log into my account and when I try to use Google or Facebook it says there is no account associated with that link.

[floral quest]

Isnt it 1 gold shard at 20?

[dusky orchid]

Did you use the one under switch? Happened to me this morning and I panicked, tried using the top ones to sign in and it did the same thing.

[west adder]

Dang my mistake, I read it wrong.

[broken quiver]

That happened to me too

[high walrus]

What check? I have 3 accounts. I don't know how i could switch if my other slots are already filled.

[regal canyon]

I had it linked to my Google play account..mentioned to themand they found game lvl 75 an the new started one an I picked my old an logged on

[cobalt sparrow]

Still waiting for them to respond

[golden sedge]

My account is missing!! Help!

[tired flare]

Hey Cyrus just go like you're going to link your account and click switch account under whatever app you used to link it. It should pop up something like this: and if you still need help you can pm me 😁

[golden sedge]

It worked! I'm in. Thank you so much @tired flare ❤️

[tired flare]

😃😃no problem!! Glad I could help! I don't like the slowdown on this messaging system 😂

[broken quiver]

My account said it’s unlinked

[lethal trellis]

When merging in storage facilities is showing incorrect number of troops when merge is done. Example 4 level 79s showing end result of 4 level 80s when done. Still gives the correct amount of units only shows incorrect number

[wild depot]

by launching TOP WAR, I find myself on a new server, my main account has disappeared, the people on this server, have also lost their main account

[craggy wren]

I have 3 barracks I can’t delete. They think they’re still training but they’re not.

[wild depot]

🚨🚨🚨by launching TOP WAR, I find myself on a new server, my main account has disappeared, the people on this server, have also lost their main account, What is happening ? it makes no sense . we quit the game, everything is fine, we come back, we have another account instead

[modern geyser]

Mine is doing that too. My front camera is cover the back button in battle setups

[distant wing]

In most of the game I have this odd bar above the main screen, but when I watch battle report the full screen is used and the back button in the top left is under the camera punch hole. Other parts of the game that area is just black.

[modern geyser]

That's my problem too. I thought maybe it was my phone.

[tired flare]

Can someone please pin this??????????

[sage escarp]

Is this where I chat to try to get help with an issue I'm having with somehow mysteriously losing my account?

[daring pier]

Boa noite… alguém tem informações sobre especializações mestre mecânico… procurei e não encontrei nada para avaliar melhores opções… quem possuir dados e puder compartilhar serv 1449 agradece

[sage escarp]

I have a level 80 account and server 1304. That I play daily for the last 7 months last night I was playing I exit out of the game I came back on this morning and I no longer have my 80 account I'm in the same server but what a brand new account how is this possible and how can I fix it
The blue arrow is pointing to my account my level 80 account the red arrow pointing is a new account

[hot dune]

@austere needle my game is logging me into a random account and not my own

[tired flare]

Hey just go like you're going to link your account and click switch account under whatever app you used to link it. It should pop up something like this: and if you still need help you can pm me 😁

[abstract steeple]

Can't find a single WH on the map in 730 EL... It's WH day? Something broken?

[sage escarp]

@tara,the bug lady do you have any advice for my issue

[proud sail]

uid pls . make sure you have linked your platform and switch servers to see if your character was there

[proud sail]

uid pls ? will log in again fix this issue ?

[tired flare]

Hey just go like you're going to link your account and click switch account under whatever app you used to link it. It should pop up something like this: and if you still need help you can pm me 😁

[proud sail]

Hello Wannabe, this issue still there ?

[lethal trellis]

It's been consistent. I have nothing too merge at the moment so I can't test at this moment

[proud sail]

Thx we are looking into it now

[median quarry]

With katyusha and brad, which skills would be best to go with ? 👀

[lethal trellis]

This is a bug report channel with slow mode on. You be more likely to get an answer in #☕│off-topic

[broken dew]

For a premium game premium play would be nice. Wake up new account what the heck ? Finally get back in my account lose mostly a day of el because it still so glitchy nothing works pop ups everywhere now not going to qualify for rewards today?????????
Not happy!

[proud sail]

Hello , did you log in PC version recently? which platform do you use ?

[broken dew]

No to the pc version i use my android phone.

[proud sail]

sorry for the inconvenience , past this issue to the team now , did you find your character ? if not pls dm your uid or nickname&server

[broken dew]

I finally got back to my account but it was difficult like i said it was glitching pausing pop ups it was not fun at all. But i appreciate your response.

[white rock]

Lost my account...

[ornate token]

Bug - LC gathering on facility and get nameplates as rewards. 😒 multiple times now, others are the same. Was manageable when there were exchange events at times. Now what good are they? If you give specific item's vs CiC it should only be for what you need, gears/nameplates, if there's no way to exchange.

[proud sail]

Please try link your account then click switch servers to see if your character was there

[finite prism]

你们在那儿

[swift flax]

I can't exit the app properly, i have to click home button everytime to exit.

[whole sage]

Hi, just tried to log in and all 3 of my accounts are gone and now lvl1 😅

[simple pier]

@proud sail

[jolly spoke]

Why am I back to level 1

[finite prism]

我要回家可以吗

[teal oar]

This morning my account is on both exist my wife's and my cell phone. Why is this happening? My wife's account is gone. Should me and my wife play one character together? Everything is linked to my account. However, when my wife changes the settings on my account with her phone, mine changes too... fix. please. If it's different from usual, yesterday I played the PC version for the first time. Is that the reason for this problem? Why did my wife's account disappear? sigh

[proud sail]

Please kindly let us know your game version , did you update it ？

[proud sail]

Please let us know your game version

[whole sage]

Um I went for a nap, woke up and couldn't log in

[proud sail]

All Google account guys ?

[jolly spoke]

I was in server 898

[broken quiver]

Who can I reach out too I think my top war account got hacked

[proud sail]

Please try link your platform (Google Play) again then click switch servers to see if your character was there

[proud sail]

Please try link your platform (Google Play) again then click switch servers to see if your character was there

[ashen fern]

My account is gone. Can't be linked via Facebook or Google either. Already reinstalled game from play store

[proud sail]

Pls dm your uid

[proud sail]

Please try link your platform (Google Play) again then click switch servers to see if your character was there . if not dm your uid

[ashen fern]

I can't tell you the uid, as I can't link the game to Facebook. Error on facebook: Link is invalid or outdated. On google: nothing to link. I'm on a different server with level 1 now. I'm actually also not able to switch servers... Normally I'm on S992, in game: Horsti©

[proud sail]

nickname&server

[proud sail]

log in your character on FB app and see if you can log in

[broken quiver]

Oof when I recovered my account on my wife’s phone my twitter and game center was unlinked

[ashen fern]

Accepting cookies in the Facebook app worked out. Now I was able to reconnect. Thx..

[pine obsidian]

Can't log in to my account

[upper ocean]

Dear developers, I can't get to my account in the game!

[ashen fern]

Try to open the Facebook App and accept cookies in the app. Then retry....

[pine obsidian]

No clue where that is

[mighty swallow]

Same Problem. All cookies activated, but I still cannot log in.

[ashen fern]

I've opened the Facebook app on my mobile. The app welcomes me with a notice to changed cookie policies. After I've accepted them, I was able to reconnect in game...

[haughty spindle]

My Top War account Dissapeared!

[pine obsidian]

Never saw that

[austere needle]

@hot dune please use switch account and bind your account again

[glacial warren]

Help 😩

[tardy nexus]

Same problem

[stone yarrow]

Same here

[hot dune]

That helped ty your always my go to

[odd bluff]

can't transfer other acc link via facebook

[austere needle]

Can you link it to something else?

[austere needle]

Please use switch account

‼️‼️those with log in issue please use switch account and dm me the phone model, store, and what the game was bind to‼️‼️

@hot dune will you write me your phone model and store and if it was only bind to fb and uid please

[unreal fiber]

My game was reset and I can't login with Google account please help me!!!

[proud sail]

Please try log in from FB website

[proud sail]

Please try link your platform (Google Play) again then click switch servers to see if your character was there . if not dm your uid

find it in setting pls

[cunning patio]

Moin, ich kann meine 3 lvl 9 HP buff nicht kombinieren, ich habe eins in der Luftwaffe, eins in der marine und eins im Rucksack, wenn ich das aus der Marien ausbauen, um es in der Luftwaffe zu kombinieren geht das nicht und ich hab nur eins im Rucksack. Wenn ich das auch aus der Luftwaffe ausbauen um es im Rucksack zu kombinieren hab ich immer noch eins im Rucksack.... Wenn ich es in die Luftwaffe wieder einbauen möchte steht aber beim Einbau das ich drei habe? Die drei hab ich eigentlich auch. Warum kann ich sie nicht kombinieren? Hab jetzt erstmal wieder eins in der Luftwaffe und marine eingebaut damit ich nicht nochmehr vom spiel abgezogen werde... Und eins ist der Zeit im Rucksack

[empty pecan]

I lost my account!!

[austere needle]

Bitte entfernen Sie sie von anderen Seiten

[junior umbra]

Fb login issues again....when is this going to be fixed..... Cant login during EL

[austere needle]

Please use switch account

[proud sail]

FB or Googleplay platform ?

[austere needle]

Please use switch account

[next storm]

Guys if you can't access to your account, kindly dm me or Rubes your UID, we'll report to the team. Thank you.

[cunning patio]

Das hab ich schon gemacht, wie gesagt, ich habe versucht über das Arsenal und über Rucksack zu kombinieren, wenn ich sie aber von panzer, Luftwaffe und marine entferne hab ich nur noch 1 x lvl9 HP buff. Im Rucksack obwohl ich 3 habe

[formal nacelle]

Got the same problem. Can't login and Facebook gives me a same notification

[austere needle]

alle sind leer?

[median cairn]

Switch account to fb doesn't work

[proud sail]

Please try it on fb website

[cunning patio]

Danke😁👌 Problem gelöst!Aber das ist doch ein Fehler, eigentlich sollte es doch nicht so sein oder?

[formal nacelle]

How? Can't find it through fb on my phone. Should I search for it through pc?

[unreal fiber]

It's not only Fb I have Google account and can't login either 🤷🏻‍♂️

[junior umbra]

I cant switch between google and twitter but no access to any fb accounts, clearly another update that has cause corrupted data between the 2, constant issues recently and they wonder why whales just up and quit

[proud sail]

No.. something wrong with FB, that's why players can not log in , we will see what we can do

we refreshed login token , so some of you have to log in with your account and PW again, once you logged in , your account will be safer

It's just really upset that FB got problem at the moment

[magic ridge]

Lost my account entirely. Logged in to game and suddenly its back to square 1

[fossil hound]

Yes I cant sign on with facebook or gmail

[unreal fiber]

And what about me with Google account? That clearly has nothing to do with FB 🧐 yet I can't get in either 🤷🏻‍♂️ When trying your suggestion about checking characters it shows this

[proud sail]

dm your uid pls

[proud sail]

dm your uid pls

[proven phoenix]

We all got problem.to login

[proud sail]

Please kindly list your uid and the platform you linked to here , I will collect them

[modern geyser]

Good morning
I also cant login to my acc through facebook

[knotty crest]

Can't access my account through Facebook

[feral vapor]

Καλημέρα και εγώ δεν μπορώ να βρω το λογαριασμό μου..

[proud sail]

1. If you log in with a new character and it's linked to platforms , dm me
2. If you linked to Google , bind Google account again
3. If you linked to Facebook , clear the cache of Top War App and try again

[hot dune]

Lol y'all mods are working today lol @austere needle

[quartz dock]

Holly what’s your problem

[thorn juniper]

There are servers doing EL and players can't log into their accounts cause of this nonsense.

[unreal fiber]

Yup this will affect EL super much 🤮🤮🤮

[gleaming otter]

How can I get my UID when I can't access my account?!

[knotty crest]

Clearing cache does not work

[magic ridge]

And its screwing over those servers especially on timed rewards.

[lunar gulch]

I tried cleaning cache, but from Android, when I try Facebook log in it said:’ error occurred. Try to open and close your browser window’ but even doing it it does not work

[quartz dock]

Its el so what you do Realy i can write the Next for 9 minutes….

[pine obsidian]

Sucks to not be able to play can't feed my top war addiction

[thorn juniper]

Those of you who have lost your account, may not have thought this one: if you have any screenshots of your profile where it shows all the base skins, you can retrieve your UID number from there and send it to either Lokiney or Ruby so they can help you retrieve your account back

[modern geyser]

The alignment of the positional icons are bit too off from the actual location. Eg: those forts in area 2 are supposed to be near the gate... The background picture and foreground placement of those fort and player icon is misaligned

[queen kelp]

Can somebody tell me why this is good for i want a full screen not 1 with missing a piece

[soft rover]

Tomorrow is KE would like to know if this problem with Facebook is not solved if top war is gonna give me all my troops back when I get zeroed.

[magic ridge]

My server is in middle of el...many cant get on. Losing out on rewards

[gleaming otter]

Same

[proud sail]

Hello if you can not log in with Facebook , Please kindly wait a moment , we will do a hotfix later , sorry for the inconvenience

[modern geyser]

Can't even log into mine .....

[gleaming otter]

I can't log in with Google. I've DMd you.

[modern geyser]

I don't no my uid either ??

[proud sail]

nickname&server

[gleaming sorrel]

I can't log in with Facebook

[austere needle]

Hello if you can not log in with Facebook , Please kindly wait a moment , we will do a hotfix later , sorry for the inconvenience

[rocky pecan]

I can’t do anything this has happened 50x now

[sweet helm]

Server down again?

[fair trench]

Game crashed?

[charred fractal]

not able to log on with twitter either

[merry abyss]

I can't log in 🤣😂😂

[tropic hemlock]

Down down down down

[jaunty crypt]

I can’t login to …..

[cosmic pebble]

They ran with the money 😂

[sacred parcel]

Me to and many others

[sharp sluice]

😂😂

[modern geyser]

Cant login either

[short void]

Cannot login s860. This is suboptimal

[ashen fern]

No log in possible at the moment. 🤷🏻‍♂️

[sudden forge]

This during EL? Omg 😱

[magic ridge]

Yup..same here..im in el

[twilit yacht]

I cant open the game

[soft rover]

Run for your life's 😂😂😂😂

[astral drum]

I can't log in s779

[stark vector]

Can't log 904

[foggy turret]

can’t log in 1539!

[next storm]

hotfix

[dense cobalt]

Can’t log in 819

[next storm]

sorry guys the hotfix is aiming to solve the login issue

[quick sparrow]

Can‘t log in s1028

[gritty star]

Same here, some of my guild members who were able to login said that their accounts disappeared and they can’t reconnect using either Google and Facebook

[charred shuttle]

Can't log in 594

[lofty yoke]

Can't Log in s1051

[tacit mulch]

Great update 😂

[gritty grove]

Marches are glitching

[golden sedge]

glitching big time!

[modern geyser]

Can't log in, server time out

Game started with a new account old is gone

[cloud spear]

What the heck is this?

[mental kernel]

If you download update, game starts from 1lvl, in new server

[modern geyser]

I’m in server 973 btw and this is my EL map

[alpine tinsel]

Ya same here cant log in

[fossil flame]

what is happening

[compact shuttle]

Still login bugg 😅

[patent lark]

Can't log in with anything .. No facebook, gmail or twitter

[hallow spruce]

It keep going out

[austere needle]

Please restart the game

[brazen tiger]

Seriously how hard is it to keep the game from crashing on you and able to login we all spend some serious money on this game even ftp players spent some serious time which is money in itself you guys need to sort this out asap right in middle of el and can’t even access account I mean don’t get me wrong I find it insulting the fact meant to have gold customer service that in itself is awful

[trail comet]

Cannot login S1216

[floral surge]

Can’t log in

[snow rivet]

1174 - Can't log in

[modern geyser]

Yes a lot of people had this Issue, stop spaming!!!🤮🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️

[tough notch]

EL is lagging without an end. Many our players have connection problems. Marches are glitching…. For almost everyone on 832. it’s terrible. We are in heavy fights and people can’t log in or play cause all is glitching

[ashen shuttle]

Get connection timeout 🤦 and this short before the EL task ends. So guys, I can’t get more points for the ranking and maybe I lose my actually rank. Hope the compensation will be big 🧐

[fathom igloo]

Same.

[royal rover]

1536 Can’t log in

[hexed wren]

All this because of the updates every 2 seconds

[lost sage]

Is the game under maintenance I can't login

[jaunty crypt]

What with daily exercise ? Now I can’t finish it….. as always you will say “we can’t compensate You this time “ ?

[round sphinx]

I can't log in

[hazy sun]

Compensations should have been made, no one can log in

[hot dirge]

🙄

[austere needle]

‼️we are working on log in issue! Please be patient ‼️

[modern geyser]

Hope a big compensation is coming soon 🥳

[cerulean pendant]

Game GG

[still rapids]

The game

[burnt condor]

I come here to check if anyone has same problem, I’m relieved 😅 It’s a surprise update right? New perk tree is coming right?

[soft sandal]

Cannot log in 👀 and also opposition PS was not burning when being attacked

[safe portal]

Что с игрой

[sage willow]

Always same

[hardy stag]

I was into a battle

[thin lance]

Compensations are weak

[viral anvil]

Please dont talking here 🙏

[hollow mason]

bangbangwe are working on log in issue! Please be patient bangbang

[astral drum]

Mean while all our powerstations are burning!
People who aren't getting the glitch are running dark mechs.

[spiral current]

Can't enter ally menu in EL

[viral anvil]

We are working on the issue!

[vale heron]

We were about to win EL, we definitely should get the rewards 😡

[frigid yoke]

Do you even know this community? Nobody here can be patient. Also I have a log in issue

[thorn grove]

@lokeny best idea during EL😂

[idle nebula]

I want compensation for this issue

[cobalt pollen]

Log on issues on s817: 10 min, and we are in EL

[viral anvil]

@glossy citrus C'mon please be friendly and do not swearing here. #📖│server-information

[crimson niche]

Login issue ...

[magic ridge]

Dont we all..

[viral anvil]

‼️we are working on log in issue! Please be patient ‼️

[edgy haven]

My odiniun troops was destroyed cuz I can't log in 🤣

[proud sail]

It will be done soon , like very soon

[quick holly]

Yes login issue

[hollow lintel]

Are you working on the zeroed account issue as well. Logged in all my alliances accounts are to start new on every server

[thick latch]

Weis jemand warum man neustarten muss im game

[visual shale]

I hope your base doesn’t get hit 🤦

[golden sedge]

We're in the middle of an EL war - and we are pressing forward and now we can't log in anymore.... this is laaaaaame.

[viral anvil]

Wir arbeiten daran und es sollte bald behoben sein

[scarlet tapir]

keep posting the same picture on and on guys 🤦‍♂️

[tough laurel]

Can't log in

[proud hollow]

Komme nicht mehr ins Spiel