🐞│bug-report

[normal rain]

Me too. Sadly I don’t have the time nor skills to organize it. But I am pretty sure we have players in our community with this kind of skills (poll, bound our most wanted bugs , etc )

[hushed parrot]

Exactly right! Two days to get a reply only for it to say "has the issue been resolved?" What is the point in reporting issues 🤷‍♀️ they are happy to take our money but do nothing when their game is fooked 😡

[quartz breach]

How is this possible??? Being attacked during shield?

[robust wind]

Aucun message de top war concernant les gros bug du svs

[modern geyser]

Cancel SvS event plz

[muted lichen]

World boss is severely broken. Any multi attack hero (like Katy) does less damage (no explosion) than single attack. You can also do the following and hit 90%+ as hard as a full march.

If Navy WB, use comps on Navy, and Navy heros. Place 1 stack of army or AF in the first slow, and 1 stack of Navy in the second. Make sure they are using different elemental damage (Piercing, Explosion, or Plasma). This will be the highest damage, the rest of the units dont matter and can actually be left blank. Same thing goes for Army and AF WB. For Army WB use Army heroes and comps, put Navy or AF in first stack, and Army in second. For AF do the same but AF in second and Navy or Army in first. Thats it, you will trigger explosion and your damage will be as high as sending a full march.

[modern geyser]

Hey one of my accounts got stolen one week ago but the support doesnt reply on my request to get my account back... whats going on?? Any dev help please

[stable root]

Ummm it’s throwing error code 100449 I purchased a hot pack it shows up as a purchase on my App Store but I got none of the gems or rewards I contacted service 7/29 and then a dev said she was escalating my ticket 24 hours ago and I have no one helping me ☹️

[vestal imp]

Today someone attacked me with shield and another player from my alliance saw it aswell. As he attacked me I couldnt move and I had no marches outside base. Location error was schown and it’s just with a few player from an alliance of our server. I started thinking of glitch abuse and wondered how it could be checked. I’d appreciate any help on that as it’s unfair as hell. Thank you

[harsh kettle]

The component section keeps getting blank every now and then. No matter how many times I clear my cache data . The application is already updated. When is this going to be fixed for real. When this happens I can't change my components at critical times. For example yesterday's SVS. It's annoying....

[blissful nimbus]

Is there a dev on here?!

I am getting really sick and tired of this game.. and customer service is a joke

[onyx sapphire]

When will be transfer beyond 674 open? It's important please respond

[haughty mountain]

message of warfever and lost of shield must be deleted. It's a unwanted feature no one needs.

[robust wind]

Toujours rien concernant les gros bug au svs.

[sleek iron]

They don’t care

[modern geyser]

Many bugs like this..

[robust wind]

Oui , il pourrai envoyé un message suivie de récompenses. Il y a de très gros bug

[void current]

there is no life to those you calling😒

[weary maple]

Never gonna happen, different script written; why can't I log on?

[azure jay]

When i want to remove my building, its says Use Skill?

[still cedar]

Hello, players with the skin buff which adds an extra 10 units on a march is stated to be active for 30 minutes. But in warzone they can active it and it will give them all day this buff. Its exploiting the game mechanics. Like back in the day when you could simply use your strongest march in every dimensional mine to attack. Please clearify why this kind of super unfair mechanics exist, the owners have an exclusiv unfair advantage for a skin which was only for some days avaliable to buy.

[restive thistle]

If you look above at the screenshot I put on. My valhalla was injured through being hit whilst I was trying to port

[exotic elm]

Svs lag caused me to be unable to do anything after the first 10mins of svs. I tried to log out and log in again but then i was unable to log in for 20 mins. After getting logged in i couldn't see anything. I couldn't enter my base to repair bc everytime i did everything on the map would disappear so all i could do is sit and wait to be attacked

[quiet kiln]

Latency during SvS : known issue during last SvS. Player bases were shown before teleporting, and also after teleporting, but unable to attack (target location error). Waste of teleports for nothing. Also, huge lags 10 minutes before the end of the event (we started at +55 minutes)

[spark oar]

When deleting a@message the button says Buy… scared me for a minute, thought I was spending gems or something

[south quiver]

Today I bought the supreme weekly card but didn't receive it. I've been charged by Google Play and have the receipt but not the package. I try to contact the game, but because the issue is not listed, it won't allow me to contact TopWar.

[modern geyser]

?? Please pm??

[quartz marsh]

Aura of the ocean only providing HP buff to self? Not showing atk bonus on stats page.

[mild haven]

Should be “your troops will return…”

[violet lagoon]

so idk if SvS makes ruins buggy, but our L4 unit ruin went from giving 7 units before SvS, to 6 units right after SvS (back in our server control) and then to 7 units a whole day after SvS.... Odd....
To make it more interesting. that ruin wasn't in the battle zone

[silent kelp]

I was thinking why my gold production was going so slow

I’ve done all the things you should do at lvl 80 but that % doesn’t change, <@&667607304300134430> please help me

While you’re at it compensate my gold I’ve been losing out on aswell

<@&667608292981211136>

[hard wigeon]

Have you been putting the gold production skills or the world map farming ones?

[silent kelp]

Done everything

[rotund needle]

Several times during SvS , I received a location error while trying to port that caused me to be attacked and lost troops. Please fix your server issue.

[fathom tendon]

Accumulate ancient props without locking time for 12 hours to enter the alliance

Accumulate ancient props without locking time for 12 hours to enter the alliance

[exotic sequoia]

The only thing they will tell you to do is block players. No matter how bad it is. But make sure you keep paying to play 🤣

[modern geyser]

I need help I tried merging my decor but it doesn’t work

[raven arrow]

I won the base skin off of the pop star event and when I logged in today the game glitched and now it's using the base skin. I wanted to wait to use it. Can I please get that base skin back?

[frail karma]

You can reach out to customer support ingame and ask if it’s possible to undo the activation of it, not sure whether it’s possible or not

[regal sable]

My account was suspended without cause. When I contacted support, they said it was due to a refund I had received, even though I have no record of a refund, nor had I requested one. When I told them this, they had no response in support chat, but my account was suspended. Now, a month later, and still no help from support or devs, I finally got access to my account again. Too bad it now has negative gems that would cost me 20k to get out of the red. If anyone else has had issues with their accounts being wrongfully suspended, or had your account essentially stolen from you by the devs, please let me know how you resolved it. I would love some help, and I’m smart enough to not count on the devs to do anything at all to help me. Please prove me wrong

[next storm]

kindly dm me your uid

[next storm]

Plz dm me your uid.
Did you manage to make a screenshot of this bug? it would be more helpful to identify the problem, it's ok if you don't have one

[next storm]

Plz dm me your uid.
Did you manage to make a screenshot of this bug? it would be more helpful to identify the problem, it's ok if you don't have one

[vale thistle]

Yes there’s a wall that doesn’t allow ppl from 672 and below to transfer past that

Yea someone I know tried transferring to a newer one and was told that there was a wall that doesn’t allow ppl from order servers to transfer because theirs a difference in the systems @opaque orchid

[slim egret]

One of my R4 has been muted for the 5th time in 25 days. He doesn't even use emojis now. You need to fix your spam recognition system!

[little geyser]

Is he posting the same message repeatedly?

[slim egret]

No he's not. He just randomly gets muted every few days. The previous time I was told it may be due to emojis, but he even reduced their usage. It's really difficult when an R4 gets muted for 3 days

[little geyser]

Could you have the player contact me via DM? I'll try and help him

[slim egret]

Sure. I will do that. thanks for the prompt response

[little geyser]

No problem

[jaunty bison]

I am they who randomly gets muted

[jaunty bison]

the*guy

[slim robin]

New WB very anoying 3 days stright all Navy boss not switching to air army nothing same sht everyday

[fathom tendon]

Ancient props relic does not lock the time for 12 hours to join the alliance

[sleek iron]

I did Dm you yesterday… but no response

[harsh kettle]

Any update here?

[south quiver]

Any help, can't contact anyone through in game.

[next storm]

sr i didn't reply you, the feedback was collected and fwded to the team, thanks

[next storm]

kindly dm me the record and uid

[sleek iron]

Thanks

[silent kelp]

Anyone

[hushed parrot]

Have you checked your stats to see what your gold production increase % is?

[robust wind]

Toujours aucune nouvelle concernant les gros bug qui est survenu pendant SVS . Topwar Va-t-il commencer à prendre au sérieux ses problèmes ? : Rappel des faits quand j’ai envoyé une marche pour attaquer elle n’était pas affiché je ne pouvais ni à accélérer ni savoir quand j’allais atteindre la cible . J’étais donc bloqué immobile impossibilité de téléporter

[upbeat wolf]

This has been going on for at least a week, attempting to buy anything over $10 won't work, it just brings up with this, i check my limit on my card and I have well over enough for the pack but why won't it let me buy it?
It's confusing when a semi pay to win app is refusing to take my money

[steel chasm]

I DON'T KNOW IF IT'S A BUG OR THE WORLD BOSS IS ALWAYS IN FAVOR OF NAVY FOR THE PAST FEW DAYS.

[tepid flame]

<@&651622161219584000>

I want to make a bugs report

World Boss rotation on Server 985 today ( 02 august 2021 )
3 times today the type of World boss gave advantage for Navy users.

Check this bugs please.

[eternal abyss]

<@&651622161219584000>

I want to make a bugs report

World Boss rotation on Server 985 today ( 02 august 2021 )
3 times today the type of World boss gave advantage for Navy users.

Check this bugs please.

[frail karma]

@tepid flame @eternal abyss we have no use for a tag on this, and no point spamming it

[eternal abyss]

So, How can we report this bugs? WB has been three time today for navy users and .. two times for last two days!

[lavish ibex]

Please check WB bug
Army WB appears continuously 3 times in 3 days in server 985

[tepid flame]

Ok well , @heavy trout

Please check bro Fidei

[heavy trout]

that wasn't bug as i know @tepid flame@eternal abyss@lavish ibex, that's about luck

we got 3 air 🤷‍♂️

[tepid flame]

So Top war dont have a script for rotation of WB ?

[eternal abyss]

Or is it random, and only depend on luck about this? .. That's not good for air and tanks user can't get their damage and.. need to make this fair for every 3 troops types. It's just a suggestion!

[heavy trout]

it's random, you have total 3 chance while flipping a coin, but it can happen 3 times in a row

but this channel is a bug report channel, not a suggestion channel you can use #📮│game-suggestions @eternal abyss

[tepid flame]

Oh this is just broken my heart of this situation

Thank for your time answering this.

[lavish ibex]

Thanks for checking out for us 🙏

[eternal abyss]

Thanks for reply, .. I will make a request at suggestion channel then.

[heavy trout]

i can understand your feels, we are player too, we had same situations. thank you for understanding and you're welcome 🙏

[distant zephyr]

I'm going into the game today to collect "rewards" but I don't see them

[modern geyser]

I have reported using contact us page , in game moderators ,some developers but haven't got any help or answer from them , so I'm force to take the step futher and go towards social media for the racial injustice and harassment by this player. I have all the proofs aginat this player but no one is ready to help @austere needle @heavy trout @tender garden @next storm @proud sail

[heavy trout]

@modern geyser please send it to me in pm

[modern geyser]

I have send it the name is sharkhunter 😊😊

[heavy trout]

will check it now

[modern geyser]

Thanks brother 🤗

[heavy trout]

you're welcome

[stable root]

Wait 4 days to get this response come now top war you have taken my money and I have yet to get any gems and it’s been days and days with out a resolution.

[quiet badge]

The game is lagging terrible atm.. and we can I complain about missing the rewards from the cross war exercise?

[sleek iron]

😂😂😂😂 thats funny…. The answer is it doesn’t matter…. We all suffered from lag and other issues and massive losses but nothing will be done

[violet crow]

People transferring to a new server are having issues after transferring. It shows that they have successfully transferred but have issues loading the game after transferring. This is going on for 2 different people right now.

[shut topaz]

This bug still happening even if I reset the game, actually I did it twice

[velvet kettle]

@austere needle This is what’s happening.

[shut topaz]

Wth is that ?? The whole game is broken

[lethal trellis]

Minor cosmetic glitch with the gold rushes. The "100" should be crossed out like the gem but is not. on the second and third free gold rush given by the decor. The Gold Rush is still free this is purely cosmetic.

[shut topaz]

Ohh, well...

[cinder relic]

This is bad

[tender yew]

Game stuck after submitting transfer application

The loading bar constantly refreshes

[half talon]

Same

[velvet kettle]

Same

[hoary oyster]

Is it me or the Ok/Confirm button is renamed as buy ? 🤔

[modern geyser]

The game isn’t allowing me to transfer

[elfin ibex]

Hi, can i know
Someone in my 829 server attacking my farmland resources level 6
But the report im win 100 persen but i troops always back to my base
What happen with this ? Cheater or bug ?
When i attacking someone at farmland level 6 i lost but they troops never back to base

[left spindle]

Any new on the transfer glitch, some are able to transfer some are stuck with loading into nothing

[tender yew]

@austere needle

[tender yew]

@austere needle

[austere needle]

‼️People with transfer issues please dm me your uid‼️

[versed harbor]

I purchased Akatora pack for £99.99 on Saturday at approx 17:33 UK time, money has gone out of my bank at that time and yet I’m still to receive the pack plus this also affects Power Drill. I’ve put a ticket in on the game yesterday and I’m still waiting for a response

[sullen robin]

SvS glitch navy dissapeared 10 units in slot 4

83 units not 93 !!

[modern geyser]

Wtf

[sullen robin]

and lost of course

[modern geyser]

Why is this happening?

[bitter crest]

Use Skill? Lol easy fix when being removed from alliance

[west oracle]

Every time I need to click okay it says buy. This is on everything today but here’s a pic of just one example.

[austere needle]

Please try to do the purchase again but don’t go through the payment! It usually triggers to deliver

[austere needle]

Please contact in-game support

[lament topaz]

La phrase dépasse et on ne voit pas à quelle niveau cela se débloque la maîtrise (langue française sur le jeu)

[left spindle]

Any updates on the transfer bugs yet?

[left haven]

My server has 1 single player who has spewed racial slurs, misogynistic, hateful, and violent speech in alliance chat, world chat, and private messages for the 9 months my server has existed. How many reports do we have to file to just get him banned?

[still rapids]

Whenever I go to my Arsenal I have 3 components of damage increase but when I go to my inventory it’s not there, but I can equip and use all of those components for army navy and Air Force, but I cannot merge and it will not appear in my inventory “server 1418”

[exotic sequoia]

Block him. It’s the only thing they will tell you to do. They can’t do anything. Trust me I tried, I got nowhere. Or leave the server go elsewhere you will find another racist just like him if not worse. P.S If you do get anywhere let me know!

[exotic sequoia]

Go to where you set up components, you have 4 slots to equip the components. Take them all off and try to merge the components. See if it works.

Ps When I say “all” I don’t mean literally all the comps just the ones you wanna merge 🤣

[still rapids]

I tried that but it doesn’t let me merge and it won’t show in my inventory, it shows I have none

Nvm I restarted my game it worked now

[exotic sequoia]

Lmao 🤣

You’re welcome

[modern geyser]

We had a problem with someone like that we fought with Devs for a few months and they send a dev over and watched the server a month later that person account was blocked and deleted from the server

[left haven]

Oh thank you

[modern geyser]

Wow

[half talon]

Anything yet? Accounts are still broken

[velvet kettle]

Same

[frail karma]

@silent kelp please click profile photo > “Stats”. That shows all active buffs. Where you are looking now is purely from decorations and nothing else.

[silent kelp]

Ty still confused why it’s so low tho my second account lvl 60 has higher but okay lol

[wispy dirge]

Why would the system give a legendary craftsman nameplates instead of gears? Is it abug or just something the devs overlooked?

[next storm]

hi kindly dm me your uid

[next storm]

may i have more details about the transfer bug?

[next storm]

kindly dm me your uid

[velvet kettle]

Having the same issue. We’re from the same server. I sent my info to you as well. Thank you!

[rain girder]

3 separate SvS that we captured and held the opposing servers capital and yet, we have not received the feat for it

[next storm]

were you the alliance took the opponent's capital?

kindly dm me your uid

[rain girder]

Yes, we were as soon as the capital went to peace and before we were force ported back to our server, I took this screenshot

[fathom basin]

Tryon to grab a comp chest

[next storm]

Kindly dm me your uid

[modern geyser]

Rubes#6897 i bought a pack and didnt recieve anything. I wrote to the customercare please help me. The event is over now.

[fiery kayak]

Why isn't there an air Force crit rate? Even using Ricardo?

[zinc pilot]

Why level 1 and level 2 no different stats?

[shadow mica]

That is stacks , not stats

[proud sail]

Please dm your uid and reicept screenshot

[quick harness]

Saya ada kendala dalam akun say

[limber rapids]

Is this a glitch ??

Different material thats the only one like that

[quick harness]

Please help me

Saya ada kendala masalah akun.. Ada seseorang yang saya tidak saya kenal login kedalam akun saya

I have an account problem... Someone I don't know is logged into my account

[merry palm]

The Worst tech team 👎👎

Ur customer care r careless

[proud sail]

what was the issue

[merry palm]

Alot

But when I contacted u on the game u asked the impossible taking a video explaining the problem and then u hangout the chat on me

U know what let the game crushed figure out urself

[proud sail]

If you mean the issues during SVS , we have collect a lot of infos and we send them all to tech team .

[merry palm]

No not that

Don’t be so cleaver

[shadow mica]

@proud sail can you help my friend?

[proud sail]

Please dm your uid

[merry palm]

They do nothing

[quick harness]

Okey

[shadow mica]

Thanks ^_^

@merry palm dont complain to mods , you must complain to devs 🤣 .

[merry palm]

They will just push u out

[quick harness]

Cek sir

[next storm]

plz note this is #bug-report, if you share more details we would be happy to help.

[timid umbra]

I have made the payment for supreme premium pack, still the pack isn't activated on my id

[proud sail]

Please try re-purchase the pack (do not pay ) and see if you could receive it

[modern geyser]

I need help

When I upgraded my gold mine it doesn’t make the gold from the gold chests give more gold then the previous lvl gold mine

[viscid condor]

When I attack (first picture) the enemy has -55% HP and when I get attacked (second picture) I have -55% HP

[swift sigil]

Couple things, my command college is glitching, says I can upgrade something but there’s nothing I can upgrade, second, is there any reason we keep getting the same lousy world boss’ 3-4 times in a row? Super annoying

[river nexus]

Why each time we have problem in event and we sent it to contact, we should wait for 1 week to gain reply! The event already finshed and yet I only got automatic message!

[modern geyser]

I have the same Report Issues

[hasty heath]

Tropical City skin formula scores lower than Super Minor against World Boss. Like 50T lower at lvl78. In case you actually care.

Tropical City is top, Super Minor bottom

[mossy delta]

When u find ur compo all gone 😱

[velvet aspen]

And what is this?

[mossy delta]

Sometimes the bug really scare me up

[frail karma]

If this is during Supply Drop interception then that is a part of the event. Whoever is hauling the supplies has -60% ATK and HP. Same for you, @modern geyser ?

[vague anchor]

Bug During silos, server 1075, it shows that there's troops need to fix, while there's no troops in hospital as video

[viscid condor]

Thanks

[analog cedar]

countdown for capital 🤦🤦,silo event left your server

[velvet aspen]

Think so 😂 but only for me 🐍

[analog cedar]

[stable root]

I don’t understand do I need to talk with apple about refunding my money because I have yet to get an answer or anything from dev I game support or anything. This issue has been going on for more then a week. Error 100449

[modern geyser]

Vielen Dank, ich wurde nicht angegriffen

[carmine forum]

Is there a limit to how many people you can have in a chat?

[frail karma]

Yeah group chats limited to 40-50 somewhere if I recall correctly

[carmine forum]

Okay thank you

[proper marsh]

what am i buying here? it's popping up everywhere evn when i go to save march

[subtle latch]

Trying to delete barracks and the button says use skill. Must be bug

[normal rain]

The silos event ended 40 mins ago. We still get the : conquering messages after 40 mins. Are the new transformers toys suppose to fix this too? If not…fix you god damm game

https://www.dropbox.com/s/6u113ltlu14hbu5/Video 03.08.21%2C 17 36 26.mp4?dl=0

[hasty canopy]

Lol

[calm steeple]

can i report people that is suspected for using script in joining rallies here?

[warped linden]

I’ve had a support request in for over a week now. I can’t merge my lvl 7 components at all at first I thought it was just my HP boost but now it’s all of them.

[hollow saddle]

Middle of server transfer and this won’t stop. 🥺

[prisma rapids]

S860... mapped as Farm.. displays as Gold

[lilac musk]

Hello I have a bug ti report, I’m getting a thanksgiving offer but it’s not thanksgiving until November

[fresh furnace]

Is this a common bug? It’s been that way for like a day

[left juniper]

Because of this I have to do it with my lazy fingers and can't enable rush mode I just play reset and start like this😒.fix this as fast as possible because this getting me so mad

[austere needle]

How can we help you to use rush?

[austere needle]

Have reported! Thanks for letting us know

[austere needle]

You mean decor set? They are back for those who didn’t have it!

[fresh furnace]

Sweet Tara, ty

[austere needle]

☺️

[austere needle]

Please restart your game

[austere needle]

Please dm me your uid

[austere needle]

May I see them in your inventory?

[austere needle]

You can send a dm to one of mods! But you need to be have a good proof ☺️

[calm steeple]

in-game mods?

[austere needle]

Have reported! Thanks for letting us know!

[austere needle]

Either there or here

[austere needle]

It has been reported! Thanks for letting us know

[austere needle]

What was the issue?

[austere needle]

You should tap on it and it will go to hospital

[stable root]

I have purchased these items and it won’t let me collect them both hot deal 12 and 4

[austere needle]

Have you the receipt?

[vague anchor]

Check the video again, i already taped on it and nothing shown in hospital

[austere needle]

Have you restart the game?

[vague anchor]

Bug fixed after restart the game, but i wondering should i restart it while silo/capital running?

[austere needle]

I usually do a fast restart and it doesn’t take more than seconds

But it helps a lot since it takes new info instead of old ones sitting around

[stable root]

I do have the receipt would you like me to dm you?

[normal summit]

I the ZH-2 wave breaker transformation bonus for Navy Training speed increase does not work. I checked the timer on my units before and after transformation and it’s exactly the same. Considering I paid a lot of money for this, This is very unfortunate.

[austere needle]

And you are using the skin?

[frail karma]

Remember the skin (and the correct transformation of it) must be active prior to you starting to train unit

[normal rain]

And this is another reason why we need the new transformers: game lag of 1-2 seconds. Doing nothing but training units . No fights ..not SvS . Fix your god damm game !

https://www.dropbox.com/s/22xzu9ffcpva13c/Video 03.08.21%2C 21 26 56.mp4?dl=0

[tribal hearth]

@austere needle. How do you get help with payment issues? I paid for a supreme permanent card and its not working. I submitted a ticket with the issue but havent heard anything back yet.

[austere needle]

When did you contact them?

[normal rain]

Playing on high end device : iPad Pro 2020 with high end connections, no apps opened in the background:

https://www.dropbox.com/s/c5blrb8a84rfyrp/Video 03.08.21%2C 21 32 52.mp4?dl=0

[tribal hearth]

It hasnt been that long, maybe 30 minutes ago, but the payment was successful from my bank account but the game said it was unsuccessful due to connection issues or something like that. I mean I paid, and wondering whats going on,

@austere needle

[austere needle]

I watched your video but don’t see the issue!

[austere needle]

It can take up to 3 work days! Please be more patient

[normal rain]

When I open my training tab to use speedups , it’s working like in slow motion. No apps opened in the background even. Only topwar

Tara , I see you have all hands full atm. Just wanted to show normal lag with no events, no fights, no apps opened in the background. The repairing factory and training (when many units are involved) cause a lag with nothing happening around .

[cloud spear]

Warzone keeps taking incorrect comps when defending. I have PvP comps on and for some reason it keeps considering my older WB comps (Plan 2) while defending.

[oblique cipher]

I bought a pack today and see i have been charged 2 times!!!! And only got the pack once!! 549,-NOK!!!

[oblique cipher]

Amd the contact us in the game is in Chinese....

[tribal hearth]

3 days? Doesnt that seem a little excessive? Is my issue with Google pay or with the game studio?

I mean, is this a scam or what? Because I thought this gaming studio was legitimate. I havent had any issues before,

@austere needle

[oak wedge]

Location error 1230 server

[south hawk]

When removing member it asks to "buy"

[rain root]

No getting battle reports from reinforced ruin being attacked. Server 825

[modern geyser]

9h since server transfer and the game is still reloading over and over and over again

[sand hound]

Hello, I have a problem, everything I enter on the map is commented like this

[proud sail]

This is a known bug . Will be fixed in the next update . So sorry for the inconvenience

[proud sail]

how long did it last ? please kindly send me your uid

[proud sail]

Please kindly log in again to see if it fixed

[proud sail]

Please dm a screenshot

[proud sail]

Yes . it will be fixed in the next update . sorry for that

[proud sail]

Please dm your uid

[proud sail]

Please dm your uid

[normal summit]

Ah! Thank you, that must be it.

[proud sail]

About the Thanksgiving pack . Some players are willing to buy them again . So we put them on sale but without changing pack name . And it looks silly 🥲 Sorry ~

[cloud spear]

@proud sail any information on this bug - Warzone keeps taking incorrect comps when defending. I have PvP comps on and for some reason it keeps considering my older WB comps (Plan 2) while defending.

[frail karma]

It remembers whichever comps you had active when you set up your DEF last

[cloud spear]

So set defence again with the new comps? Would that fix it?

[frail karma]

Yep

[fathom loom]

Attack is still coming but there is no red sign

[frail karma]

What level is the attacker and what is this setting property set as for you?

[fathom loom]

Level 80 attacker we were doing base fight

Red light was coming then it turned off all of a sudden

[sleek iron]

Thanks to svs issues and lack of caring from devs I’ve stopped spending and saved myself a couple thousand already… so thank you 🙏🏼

[analog grail]

This is bug ? or can't merge this 3 fire hydrant ?

[fresh furnace]

In the description it says it can’t be upgraded, so no point in getting more than 1

[analog grail]

Oh ! Sorry I forgot to read the description below 😅 my bad

[snow ether]

#🐞│bug-report i attacked 1 bar hp base to clear my alliance base and then the enemy's base hp become full hp back we got to waste our vit to kill him/her 's base.

[open osprey]

So this bug is a 2fer... 1) My units try to to attack enemy units that are not there anymore (very end of video). This has been reported before and going on for months. 2) New bug, enemy units that have been destroyed (all units in stack) still have a turn (even triggered their special). These bugs are getting egregious!

[oblique cipher]

I bought a tahanksgiving pack yesterday and see i have been charged 2 times!!!! And only got the pack once!! 549,-NOK!!! This is actually alot of money, what will you do about it? I just checked my bank, and wonder if this has happend before, is it safe to buy stuff from top war? Atleast i will reconsider buying stuff in this game... wonder if it has happend maybe many times before also🤷‍♂️

[proud sail]

please dm your uid and the receipts

[oblique cipher]

UID? The "contact me" in the game is in chinese, and i really dont unserstand that😅

[proud sail]

You can select language , Please dm your uid number , you could find it by clicking your profile

[normal rain]

Any ETA on warzone SvS ? When it will be back?

[primal sky]

Hey friends, Last night I added few Gold Production skills to my hero’s and My Gold production rate per minute reached 805cc with 175% production rate, this morning when I woke up the gold production was dropped to 760cc, I checked everything but I don’t understand what’s wrong. Is this a game bug ?

[normal rain]

Heros have 2 tabs . MAKE SURE: 1. That hero is not out on a tile farming AND 2. That tab (with extra gold production) is active (Aka don’t turn tab 2 on when the gold production skills are on tab 1)

Try that

[primal sky]

If the hero that has gold Production skill goes for resource, that skill gets deactivated ?

[normal rain]

Yes 1000%

[primal sky]

Checked all tab 2, everything looks perfect. I’ll check the farming heros

[normal rain]

The hero MUST STAY HOME and have the tab with the gold production skills selected

[primal sky]

This is good information, never knew about it. I’ll check right away

Just checked, none of the farming heros have GP skills 😦

Base skin is the same as before

[normal rain]

That’s why it’s very good to unlock as many hero as possible (get them to lvl 20) to get 2 slots to put 2 gold production skills on

[primal sky]

Just 6 hours back I had 800 now it’s 760

[normal rain]

When I use this hero (on tab 1 the gold production) : 1. This hero will always stay home AND i don’t use tab 2

Gold production can also drop by a few % cause of the ruins. But not that massive. It 100% the heros which have the god production on (either not home or you switch their tab )

[primal sky]

Checked everything you mentioned

Everything looks in place.

[normal rain]

I suggest to go in the hero tab, hero by hero and check both tabs of each hero

[primal sky]

I just did that for the 4th time. I was dissembling all skills that are not important so I’m not sure but maybe I just have deleted the skills accidentally. Tbh I’m confused n not sure what went wrong

[normal rain]

It’s a bit of work and sometimes confusing cause too many heros and each have 2 tabs

[primal sky]

If I report to developers will it help ?

[normal rain]

You can ask here for help. Tara and co can look into your account. But they are sleeping atm I think

Make sure your UID is in private chat with them. NOT HERE

[primal sky]

Because I have checked everything you mentioned and everything looks in place

[normal rain]

One more thing. You can NOT check , from the hero tab , if the hero is home or not . Check the tiles where your units are farming and see what heros are sitting on them (Aka outside your base)

[primal sky]

I’m brought everyone home just to check if that’s makes a difference

[normal rain]

Ah. Restart the game maybe. Make sure you close the tab so the game restarts fresh

[primal sky]

Tried that too, 3 times

[normal rain]

I had this issue once and took me a while to find the hero and which tab I forgot to unslot a skill

Or take all heros which have gold production on , in the hero tab, take off those skills and check their 2nd tab too. Take them all , one by one to make sure you don’t miss any. After put the skills on them back on

[primal sky]

Let me try that

[normal rain]

Do that. It’s a pain I know it 100%. But it’s the best solution to your problem. Good luck. I must go now

[primal sky]

Thank you Timmy, you have been great

[modern geyser]

The 5000% dmg by elements not working on driod

[lime inlet]

May be Powercut🤭

[rough drum]

I have vip9. walk to hit wb more than anyone else at vip7. difference up to 2 minutes. I put 100 pieces of floor . and the basic decorations are the same. Our bases are right next to each other and shouldn't be this far apart.

[frail karma]

WB isn’t a monster so tiles won’t affect it, really only decorations affecting normal marching speed is decor bundles (most) and Benches. VIP 7 to 9 is just 10% march speed difference, so bundles/benches as well as base skins or queue skins can make quite a difference

If you click profile photo and “Stats” you can find your marching speed buff and compare with your friend (top one in the photo)

[rough drum]

my marching speed is 50%- my friends marching speed 39%, but mine still slow than her 2 minutes

[analog cedar]

she/he might used speedups

[rough drum]

no, i have tested this with her no one use speed up

2 days i have tested, it was same

[shadow dune]

Mis tropas estaban regresando a la base mientras iba limpiando el terreno y apareció eso.
Se arregló luego de reiniciar el combate

[modern geyser]

Buy and use?

[exotic elm]

I haven't gotten custom rewards in at least 2 days. I noticed yesterday that i didn't remember claiming them and today the same thing happened. I don't have any class item chests in my inventory but if i got the rewards i should have 2

[devout moon]

What are we supposed to use our gems on for the gem event? Nothing was added to spend gems on.

[frail karma]

Hero returns and lucky fortune in the weekend are my go-to’s, I’d hold off tho incase some other exciting things come along before it expires. Please try #🖐│player-to-player-support or #☕│off-topic for this instead 👍

[sterile bridge]

This shows up when I try to remove one of my barracks

[frail karma]

Try restarting the game or exit/enter base, might be a visual glitch

[sterile bridge]

Tried that several times and it didn’t work

[exotic sequoia]

Am I seeing this right?? £99.99 just for that 😲?? Or is it a bug 🤣

[frail karma]

That’s a good price for those items, so yeah no bug - up to you if you want it 🤣

[exotic sequoia]

How is that a good price??? In my vip store I get 240 formation 101 for £10 and still have gems left 🤣. X2 £4.99 supreme card I get total of 10k gems over 10 days.

[tender ingot]

Can anyone say why I can't access infrastructure

[hallow cedar]

Y’all broke Aka.

6 rage at the start of the battle…..

Round 0. That is not 6 rage.

[dusky bough]

@normal rain Hey guys just curious if this problem was solved. I have the same issue and have tried the recommended solutions

[frail karma]

Could be that your server leader or Staff Officer had activated this buff for the entire server

Also having Superminer skin active will buff gold production only when it’s the current using skin

[dusky bough]

I had 275.6% now it's 244% A 31% loss. The Superminer Base is +20%. I will ask the sever leader about the gold buff, I'm still lost as to where this deficit is coming from. I'm counting the buffs on my base at the moment.

[modern geyser]

Has the august Vouchers finished already? I must of kill at least 30 dark forces 20 hammers and it stuck on 44??

[frail karma]

Yes it ended at reset, now it’s just the exchange shop left open

[modern geyser]

I was claiming the 7 day login reward and this happened. I had to restart the game to fix it.

[frail karma]

Yes the exchange store are always one more day, the actual event for hunting showed the correct date on a separate screen

[modern geyser]

It’s the 5th tomorrow?

Oh thanks again..

[dusky bough]

These are all my Gold Production Buffs:

67 Rare/Norm Gold Prod. Skills = +155%
VIP 12 Gold Production = +36%
Using SuperMiner Base = +20%
Grand Circus Decor = +10%
10 Lvl 3 Lantern Decors = +2.8%

Percentage total = +223.8%

The percentage total is added to a base percentage that I have which is unaccounted for and continuously fluctuating.

[dusky bough]

I talked to all of the R5/R4 players that have held the capital before. No one has ever activated that buff.

[primal sky]

Not solved, I checked everything over over again. My GP has dropped and I have no idea what happened

[dusky bough]

Dam....

[dusky bough]

This issue is the equivalent of stealing gold production skills or gold chests that players purchase

[willow gyro]

Parameter incorrect every time i try to intercept a supplies? Is this a bug?

[modern geyser]

We summoned the droid today, and the description said to attack with 2 different effects? So why when I attack with 3 different effects the damage was more? S1172

[next storm]

Thanks!! Kindly dm me your uid

[tranquil fossil]

Position on the map is off

This makes no sense you get the same reward for spending 50 vit as 600

[proud sail]

Please kindly raise a ticket to in-game support and let them check for you . If you missed them they could help you with it

[proud sail]

Please dm your uid

[modest mountain]

When is this gonna be removed?

[neat cargo]

Vien miner was scheduled to start yesterday. No access to it yet, also when trying to report the ticket in game i am kicked out and my game is rebooted whener I try upload evidence

[slim egret]

Why am I unable to connect through Google?

[modern geyser]

Good morning. The Repair Factory isn't working. I tried to contact support in game and isn't working too.
The contact form requires a caption, when you try to upload it doesn't work. Please fix both.

[modern geyser]

I have sent Lokiney my UID because she replied faster. I can still give you the UID if you would like to have it.

[proud sail]

what was the issue ? if you attack first the repair factory will not be responsible for your loss

[sturdy granite]

I've just open 400 lucky wheel treasure chestsand not received a single exclusive skill box. I dont know what the probability is as its not published but surely it must be over 0.25% so I would have expected to get at least 1.

[modern geyser]

The issue is that isn't start the process of repair. I'm not claiming any loss ...

About first caption, I bought an expansion and it doesn't add it.

[proud sail]

You mean decor ? did you put it in the base ?

[modern geyser]

What level do you need to be to do the odinimun war?

[oblique cipher]

Cannot invite people to our group chat? It says invite sent and then error🤷‍♂️🤷‍♂️

[modern geyser]

I'm talking about Repair Garage

[sleek iron]

Seriously?

[limpid timber]

Im level 43 but I cannot create the battle island

[dim locust]

akatora initial rage is also dependent on how many stacks of units that are used. if you have 6 stacks of units you get the full 6 rage. if you have 3 stacks of units you get 3 rage

[hallow cedar]

Yeah I finally sorted this out. I never play navy. help files would be REALLY useful.

[dim locust]

its in the hero tips section at the very bottom, to be fair

[muted aspen]

calm down, I spent 20 tickets and got like you, it's not a bug

[modern geyser]

I know it Sound strange, but I started the game right after reset with roundabout 660 Gems. Collected my monthly card . And made just 1 speed up for Expedition base. Now i have only 108 🤷🏾‍♂️ where are my gems?

[sleek iron]

I know it’s not… but they don’t fix bugs… 😂😂

[exotic sequoia]

My 4th book now 🤷‍♂️ nothing to do to do with army. Am guessing my game is bugged in a way I may never get army stuff her

[sudden summit]

It happens to the best of us, I’ve spent 10k gems to get the right perk, gems are SUPER easy to come by. Keep trying my friend.

[exotic sequoia]

Also can someone please explain this 🤷‍♂️

Look at the time, why is my damage increase decreasing from inventory??

Look !!

See the damage increase At level 5 I had 8 now it’s down to 6. Like what’s going on????

Can someone please answer me. Is it cause I openly challenged you so you robbing stuff from my inventory to get back at me???

Omg it’s not just damage increase it’s all the other stuff too. If you Look closely at the last two pic you will notice it!!!!!!!!!!!!!!

[supple fern]

Seems you're merging them no? Look at the critical and damage reduction, you had you had 3 and 5 and now you have 5 and 7

[exotic sequoia]

???? Have you notice I haven’t merged them. Can you not see the difference?? Would like me take more pic and show you to make you understand a bit better?

[exotic sequoia]

Do you work for topwar?

[exotic sequoia]

And you clearly haven’t been reading my messages either 🤦‍♂️

[supple fern]

No I don't just can see the difference

[exotic sequoia]

THAT IS EXACTLY WHAT AM ASKING!

READ WHAT I HAVE WRITTEN

[supple fern]

You should take same pictures with same comps, not one showing all your 3's and 4's and the other one only showing 7's 6's and 5's isn't it. Anyway wait for someone to answer you. I can't help you at all.

[exotic sequoia]

Then keep quite and let the professional do their job

[dim locust]

did you equip them?

[exotic sequoia]

That’s a no

I was trying to get my Damage increase and damage decrease to 10. I was crafting etc and seeing how I was getting if I merged them but noticed comps missing from my inventory

As shown on the 1st pic

If the people working for Topwar come on please message me so I know you have read my messages as am going off line from discord. I will message the Divs support see if they have any clue. If I don’t get support on here I will keep posting pic and asking why you robbing stuff from my inventory!!

[rugged drift]

Wording

[worthy magnet]

This is my purchase history and the other pic is what i tried to buy, when i sent TW this info they claim i never tried to purchase tbis item. I did, it charged me 2 times for it, however one of my purchases was credited back to me, but i still havent received the the rewards from the Alliance Transport

[late hill]

Using the merge request channel doesn't result in getting a merge. Is this a bug or ignorance from the game Devs 🤔

[modern geyser]

it says pending , wait until it says total billed then you can take a screenshot and send topwar would probably recieve the purchase and hopefully you will recieve the bundle you buy , if one dissapears dont worry it means you wasnt charged twice

[worthy magnet]

That was taken a week ago… ive been talking with them for a week now snd nothing is being done

[modern geyser]

if the money left your account from whatever payment method you used you should contact Google/Apple ,

[worthy magnet]

im going to DM u

nvm i cant

[worthy magnet]

Basically i contacted them because i was charged twice for the same thing, but im not worried about getting the money back, it wasnt Apple that took the money. i want the right column rewards for the Aliiance Transport thing. but after i sent TW devs my entire purchase history from about 2 weeks ago until today, they kept arguing with me telling me i didnt purchase the pack i was asking about but i did, i clicked the button that said upgrade, so maybe it was attached to something else, or maybe my game glitched out idk. but either way i wanted those rewards, and i havent received them. however like i mentioned it did charge me 2 times, they credited me back 20$ towards another purchase. which i got. and everything was good with that. but now i want those rewards from the first 20$ that i spent

[modern geyser]

well if you have apple they will send a receipt to your email , (idk if Google does the same ) try sending that to topwar and also try to screen record incase if it happens again

[worthy magnet]

ok

[devout cliff]

Can we stop with the sharing of treasure guards flip-flopping to have world on top sometimes. I want to share with my alliance, I've got muscle memory, and randomly, I go to click it and it's world on top and now I've shared with world.

Just terrible UX.

[late hill]

Lol

[proud sail]

Please try to purchase it again but do not pay! if it still didn't work pls let me know

[worthy magnet]

I got it now. But what about my original 20$? Can i have that refunded? Cuz now im out 20$ 🤣

[worthy magnet]

Oh umm i read over the “do not pay” part 😭 i guess im SOL now arent i?

[modest mountain]

Can topwar remove EL tech tree from normal warzone please, thought this had been patched already

[proud sail]

what is the nickname of this player ? He didn't update his defend setting until now ?

[proud sail]

It will be fixed today . sorry for the inconvenience . The'buy ' is supposed to be 'ok'

[modest mountain]

There is lots of people who have EL tech still in warzone @proud sail

[snow ether]

#🐞│bug-report about alliance transportation event. My alliance already finish and the ranks should stay right not reseted

[modern geyser]

if you left the alliance for any reason it resets ,

[snow ether]

oh ok

[dusk pecan]

Why is evrrything in chinese on my game?

[proud sail]

Next term the buff will be removed

[proud sail]

Did you select your own language

[frail pelican]

@dusk pecan Go under profile and settings and select the language that you want.

[dusk pecan]

My language is English

But when I go to contact us, everything is chinese

[fleet basin]

The icon of the decoration box are missing since the today’s server update

[proud sail]

Please dm your uid

[proud sail]

log in again to see if it can be fixed ?

[faint terrace]

Decor chest icon is buggy

[dusk pecan]

I can only send it if you accept my friend request.

[fleet basin]

Already tried and didn’t work

[proud sail]

Please dm your uid

dm your uid pls

[proud sail]

dm your uid pls

[proud sail]

request accepted

working now ?

[robust wind]

Toujours rien concernant les gros bug survenue au svs 0 message 0 récompense. Topwar sans balance il veulent juste les €

[unreal fiber]

It is not bugged, all of the decor chests got new "uglier" icons 😄 you gotta update the app only in the store xD

[unreal fiber]

update the game

@proud sail tell them to update the game in the app store. Icons were changed, so they gotta update game. As usually...

[proud sail]

Thanks for the infos !

[knotty bobcat]

؟؟؟

[fleet basin]

Solved. It was just time to get the update.

[proud sail]

👍

[normal rain]

I don’t have This tab unlocked (aka :not showing)

[proud sail]

Please dm your uid

[fading lake]

When recruiting - Research skill, the timer continues to count down even though free research is no longer available

[umbral steeple]

I didn’t receive 10 premium recruit vouchers today. and on server 323 there are those who received, and those who didn’t receive

[regal cloud]

Put in a ticket to TW about 5 days ago and still have gotten no correspondence. Charged $6.99x3 when I absolutely did not make that purchase.

ETA: spoke with developer, thank you.

[deep totem]

Almost everytime I hit the March button the game freezes up and I have to reboot it. This is also in the radar missions as well. I've had to reboot already today 5 times.

[hasty tree]

DM your UID

[gloomy oracle]

I think this is where I report a suspension?? Says I sent the same text to frequently and I cannot move forward in the game with being suspended for no reason. Can someone @ me ?

[sour snow]

I'm not sure if this is a bug or not but these players joined my clan for odin and they are not in the roster for the clan they left. They have been in the clan longer than a day as well so I'm not sure what's going on

[cloud spear]

How do you explain getting 5 blue chests from 5 clovers? Is that random or are you scamming us? STOP SCAMMING PLAYERS!!!

[hasty bronze]

Isn’t a bug. You can check event description after. regist time started you can’t add someone to your list. They need to join before

[scarlet crypt]

This is one of the things I am wondering about and this has happened since I first started buying in game. I will purchase in game then I will go to try and purchase something else later on and it will say what it says on the ss. I called apple cause when it does this it locks phone up to whee I can’t download things onto my phone and when I reached out to them it’s all coming from top war. I’m wanting to know why am I being double charged for each pack I get? I have tried several times in game support and this last time they told me thank you for your service.

Also when I was spinning this it landed on the 5k gems but I got the 1k tech chests instead.

[hasty bronze]

And event also still not started

[lethal aspen]

Don’t think it’s supposed to start today

Also bugs with new UI. Sometimes when I click a button it goes to black screen and glitches. If you wanna report that baba 😉

[celest girder]

Thanks. Missed this somewhere. 😃

[true terrace]

All my components and other stuff from my inventory are missing.

[formal mango]

I have no mail stating I'm chat banned. Nor have I done anything to my knowledge that would warrant that action. Yet I am unable to chat in game. But I can share ruin links. Is this a bug or?

[hasty bronze]

update the game and restart it. if you still can't write you are probably muted temporarily

[formal mango]

Is there anyway to find out why or how long ? I am one of the few who does read mail. I haven't received any about being muted

I was just told if I was muted a pop up would show saying I was. I don't have that. I hit send on a chat and nothing happens.

[cyan bolt]

I keep getting download 5.07mb of data when i close and re-open the game, tried to close it in mid of this "download" but nothing changes

[upbeat fox]

So I buy exotic decor chest. Place hunter of the deep. No damage increase is showing. I want my 1%.

Otherwise, I’ve lost over 5k gems for…………….???

[earnest bloom]

Navy dmg inc not showing for Hunter of The Deep Decor

[marble tulip]

When merging skill shards the app jumps me to the top of the skill window. This makes me scroll back to where I was to merge the next shards. Please keep the focus on where the user last interacted with the skill. Thank you!

[distant nexus]

This still type of stuff not fixed yet?

[lethal aspen]

I don’t think that is their top priority 😂 if you get the rewards then that’s fine with the devs 🤷‍♂️

[modern geyser]

Hi after, My question is How i can remove this ban the Word chat

[distant nexus]

They could change the number and that would be done 😂, it has been like more than a month since I noticed something like that

[lethal aspen]

Contact customer support

[modern geyser]

I already did but they do not answer me and it took almost 24 hours, the problem is that tomorrow is the odin war event

[lethal aspen]

Just have to wait. Maybe dm a mod here?

[tidal aurora]

I just dumped over 20 katyusha shards from hero return into a perk and it did move. Its still at 107%

[modern geyser]

Do you know how long the ban takes?

[lethal aspen]

It’s different

[modern geyser]

could he be banned for life?

[mild haven]

Player showing up twice in player cp rankings this occurred on August 6th at 8pm est. on server 1244

[lethal aspen]

Depends

[dusk hemlock]

Customer Support via Contact Us takes 2-3 business days to get a response

[rugged drift]

Is it a first mute?

[modern geyser]

Yep@rugged drift

[rugged drift]

It is likely a 24hr mute.

[modern geyser]

What is the maximum penalty?

[rugged drift]

Depends on the severity and frequency, but "bye bye".

[modern geyser]

LOL

THX everyone

[rugged drift]

Deleting as this is not a bug.

[solar berry]

Why do I keep getting this in the stores?

Its literally happening all the time and getting VERY annoying!..🤬

[gloomy summit]

Because you need it lol@solar berry

[solar berry]

Need it, NO, want it, YES!!...🤣🤣

[mystic hemlock]

Hey. Can I have a question? Is there's a new bug? 2 account in our server, All items are gone. Gems and components. And I want to know. What is going on?

[modern geyser]

those owners of those accounts will have to post screenshots in this channel to be helped

[modern geyser]

@austere needle <@&667607304300134430>

[mystic hemlock]

Bee has sended the screenshot. Under my chat. He is one affected the bugs. In our server.

[modern geyser]

yea i tagged the mods , they will respond when they can

[mystic hemlock]

Okay thanks so much sir. 😊

[rugged drift]

@modern geyser These are not bugs. Deleted.

[rugged drift]

Is this your account?

[true terrace]

Yes sir

[hasty tree]

Dear commander, just wait for it

[rugged drift]

PM me and I can work through this with you.

[deft rock]

Thank you sir

[hasty tree]

It's a random get, just try your luck, or maybe your Luck scamming you

[pure tree]

When disassembling or merging skills, the view keeps resetting back to the top. It used to not behave that way. It's now very bothersome to scroll again and again when merging or disassembling skills

[hasty tree]

I believe the message is clear, it's your account have an insufficient balance, I would recognize you to check with your card and check the limits

One more thing, usually apple collect couple days bills and send it over

Or the payment bending issue

[hasty tree]

The 5K gems blink now and then, doesn't really means that during the spin you got it

[gloomy oracle]

I’m in, thank you

[hasty tree]

How ?!
Just how ?!

[hasty tree]

Switch the courier services or internet

[hasty tree]

Alright

[scarlet crypt]

That’s the thing I use that card for this game solely and I buy what I buy but it will say I owe that price again and for that I can’t download anything from apple store. Again I already paid for the packs or whatever but then let’s say I go to download something or by something small and lock my card it says for the 4 dollar pack I need the extra 12 dollars. It’s not a bank card just a card I use for the game.

[hasty tree]

You've been muted for a reason that's why, be patient and try not to Spam not curse there

[hasty tree]

Updated the game

[modern geyser]

The bad thing is that I can't agree on my alliance for the upcoming events, 😞💔

[hasty tree]

It's coz you bought the item, and most likely you didn't get it, kindly make sure to submit the GPA along with a screenshot of the pack that you didn't receive

[hasty tree]

Ask them to contact us

[hasty tree]

Yeah the skills been bad recently, they makes you scroll up and down, bad skills

[hasty tree]

Check with your bank, check with your own settings for apple

[hasty tree]

You don't have to agree or disagree, just don't make a fuse there

[scarlet crypt]

I called apple and he said it was all from top war

[modern geyser]

That happens to me for a pleasure 😭😭🙃

[mystic hemlock]

Yes sir. I'm trying.

[modern geyser]

Simp*,Not pleasure🤣🤣🤣

[hasty tree]

Then create a discord for them and have your own rules and policies to make any disputes with your alliance or server mates

Kindly click on the details, to check the % of getting items

[pulsar scaffold]

Opening 10 tickets but 6 one are useless purple heros. This is not elite recruiment. Is it deserved to the word "elite"? Do you see right now people using purple hero? Even a lot of people complaint about it. But you still keep it like a trap to attract people buying the expensive one. At least, could you please reduce the % of purple or remove the chance of orange books? We need "elite" not "useless". Pls.

[cinder gyro]

Gold plane strobes (like it's shining), bounces up and down, and has a shadow
Gold boat has two shadows and doesn't move or strobe
Gold tank has no shadow and doesn't move or strobe

Shouldn't these three share a motif?

[solar berry]

It won't let me purchase anything at all! Nothing! Not even event items that I want so now Im getting screwed out of my events!

[gray rose]

@pulsar scaffold Agree 100%

[hasty tree]

Kindly submit it to feature request

[hasty tree]

DM your UID, and GPA

[pulsar scaffold]

@hasty tree a lot of people post it in feature request but it doesnt work, nothing is changed. That is the reason why I treat it as a bug to post it here.

[modern geyser]

Graphic bug

[hasty tree]

Alright

[hasty tree]

make sure to update the game

[ancient shore]

I think this is more of a bug than it is a feature

[winter briar]

you guys update but waste our time

[austere needle]

Sorry would you explain please?

[austere needle]

How many repair slot you got?

[dense prism]

It’s been like a 3 weeks you guys still not even fix my problem yet why?

[modern geyser]

You used to be able to make the skills very fast now your screen jumps to the top and you have to scroll back down to make more skills.

[austere needle]

Alright now I get it! 🧐

[austere needle]

What was your issue?

[dense prism]

I told you and posted here and your private chat aswell let me remind you again hold on

[austere needle]

Alright the navy buff?

[austere needle]

I really don't know which decor can it be but it should be a decor that doesn't take effect in warzone exercise

[dense prism]

And I’m still telling you the same I don’t touch any of those decor yet. I think nobody can solve my problem ☹️

[austere needle]

Thinking it's only your navy which has different status it should be something like that! Like a skin buff, decor buff or such which doesn't have effect in your warzone exercise! Very difficult to say because it's your account and I can't see what's going on there, what you use and what you don't

[dense prism]

Well who’s taking care of this game they definitely can see my account

The game coming from to your topwar server not from the any others server I hope you understand

[sonic wasp]

The rare skills and normal skills are also harder to distinguish. They removed borders from the skill icons. Its pretty clearly a change for the worse

[modern geyser]

Hi top war the games video adverts for gems for free to play players is broken it won't let you close videos down to receive the gems after you do the 30 seconds please can you get someone to fix this blush

[celest niche]

Just happened to me also 😠... The top right corner × never appears

[modern geyser]

Yea and the actual timer doesn't show iv tried several times now and had to close game down to get out of video and then when I reload it hasn't gone down or given me gems

[atomic latch]

playable ads cant be closed no matter how long you wait. have to restart app and dont get any rewards

[celest niche]

But never happened b4 and same one keeps popn up

[cloud spear]

Sure. Cookie cutter response. Thank you but that response was literally useless just like topwar customer care support. Ask them - Why is the sky blue? Oh I'm sorry your car isn't starting, did you try turning it off and on. Like what the ...

[winter briar]

Before the update, we paired the mouse without moving, after updating, you see, we always have to hover to select the next skill to pair.

[finite ibex]

This! It’s too hard to read numbers and see icons after the change. It’s a mobile game also. Don’t make it required to carry an external monitor with me in the bag…

[fathom tendon]

My friend's account has been hacked. All his components have been delete, he has been contacted but not resolved

[modern geyser]

The free gems adverts aren't working. Can't ever close them.

[nimble sonnet]

where is my server head's coordinate marker

[coral mountain]

Someone hacking my acc

[knotty bobcat]

How come ?????

[lethal trench]

GUYS PLEASE FIX THE MARCH times

We lost cap because there are bugs with the march times they arent right

[split geyser]

i think there is a bug between alliance chat on Odinium and alliance chat on Warzone

[modern geyser]

اللعبه مليانه اخطاء والقلاع الى الان ماتم حل مشكلتها !!

والان الابطال ومهاراتهم ومزاجيتهم .. انا راح ادفع على شيء يستاهل بس مو لهالدرجه تكونوا استغلاليين وهدفكم مادي👎🏻

[hardy needle]

I cannot see any heros while scouting but when i attacked boom! Please change your bug

[mortal whale]

Aka triggering in two consecutive attacks?
Stack 1 attack, aka trigger, stack 2 attack, aka trigger again

[thick harness]

May I check why the opponent side can have 35members to play? I am from@FAM

[hardy needle]

So does it hide heros?

[knotty bobcat]

How come, this happened to me today 🥺

[slate zodiac]

Big report. Recon not showing properly during war of odium. First picture shows MFM with no hero’s, second shows hero after attack.

[wicked solstice]

hello today during odynium war me and couple of my friends from alliance couldn't log into game we had black screens and while we were waiting to log in game was completely crashing and swiching off, I had to spend good 15 minutes to join game some of my allys were able to join withing 5 min and some just gave up because of this problem..

[modern geyser]

It's lock on my march, I can't move screen , i have to watch my march arrive to base 🥺

تصویر روی مارچ در حال حرکت گیر کرده بود اصلأ نمیتونستم کاری بکنم، هرکاری کردم باید صبر میکردم برسه به مقصد تا بتونم از دیگر مارچ دیگرم استفاده کنم

the Odinium event today was full of mistakes. it leaked constantly and not all reports arrived in the mailbox. is so much less fun.

[modern geyser]

Yes

I can't see enemy Base

The odin is full of bug

[ancient shore]

80.. should be able to get more than that!

[urban elk]

It’s 30 + 10 alternates. If people rotated through Odin you could have 40 total participants. But only 30 can be on the battlefield at the same time.

[coral mountain]

Please help someone stole my account

[modern geyser]

delete this never show your UID publicly <@&667607304300134430>

[austere needle]

@coral mountain please don’t share your UId!

[coral mountain]

Sorry I’m in panic mode

What do I do

[austere needle]

What makes you think it’s hacked?

[coral mountain]

It has disappeared

Now someone is sending me demands on fb messenger

[austere needle]

Don’t panic!

Let me send it forward

[coral mountain]

Pls

[tardy nexus]

I had a shield before porting to alliance hive... When I did the tp it disappeared.... Someone attacked me because of this I want my troops Back, I need them

[warped goblet]

A player had his shield active while hitting me and I couldn’t hit back due to this

[coral mountain]

How will I k is if been resolved

Know if

[neat cargo]

I can't get into odiumin it says I have troops repairing and I don't

[rugged drift]

It says damaged units. Check -> Stats -> Unit Details.

@hasty raven please report a bug... for comments go to #☕│off-topic

[hasty raven]

No Odin Chat People can't move I had to restart five Times already 😒 😑

[hazy solar]

I’ll be expecting my 20 shards 50k odinium and my 10k gems for this bug. Please and. Thank you

[sleek iron]

They no longer compensate you for their offering an unplayable game…. They just let your troops die and expect you to pay more money

[dawn trail]

Very laggy odinium today

[ivory crane]

Again laggy pvp event...

[loud brook]

Skill bank; on shard merge you are sent back to the top of the page requiring you to scroll down again, every time.
Modular pop ups are closing then reopening, creating a great scenario to give light sensitive players a solid seizure.

[open rose]

Heard it all now

[normal rain]

That is indeed a nasty and annoying one

[dusky pelican]

How long does it normally take for a dispute to be settled? Bought a pack and didn't receive it.

[rugged drift]

3 working days.

[dusky pelican]

What is what I bought it for is no longer going on. How do they handle that

Bought a pack of titanium coins. It ends in under two days.

[rugged drift]

@hoary robin this is not the place to post this and do not solicit people to follow your account.

[hoary robin]

Ok I'm sorry

[weary gulch]

Random cone square at both opposite sides of the map

[muted aspen]

agree ☝️☝️

[modern geyser]

this

[cloud spear]

Fix this. You got your money from the ads, give us the gems.

[hollow shadow]

having the same for 2 days. Please fix this.

[runic anchor]

How the fuck does my alliance get paired up against an alliance who's every member has a 3 hero march?!?!?!

[modern geyser]

We got paired with an alliance with 4 GMs and we don’t have a single one.. is it going based on servers now?

[runic anchor]

And the devs wonder why theyre losing players😤

No it's they're really shitty pairing system. The game pairs 2 alliances and then they don't lock The Alliance roster.

So then alliances just bring in whoever the fuck they want

[lilac wolf]

Odin bug won’t let me join. Says I have damaged units and shows 3 under details but nothing to repair. I’ve scoured base for almost 30 mins but nothing is damaged.

[main spindle]

My odinium is completely glitched. Says I have no units but also says I have no damaged units?

[modern geyser]

The odin chat is also shown in the normal alliance chat. Please fix it

[next storm]

kindly dm me your uid and a screenshot of the chat

[vital pewter]

Mine also says this no matter what i do they won’t show up

I left the Odinium stage and went back still the same and even closed the game out completely can’t see any troops

[main spindle]

I did the same. 😭 No luck.

[next storm]

kindly dm me your uid. thank you

[next storm]

plz dm me your uid

[golden sky]

Who else is seeing Odinium chat in there alliance chat

[main spindle]

Everyone

[analog cedar]

gou have 3 damaged units(degradable units)in your base

[golden sky]

Oh very annoying I signed off for the night 🤣

[lilac wolf]

I have no reports showing damaged units, no damaged units on base, and no damaged units in repair facility. I stated they were showing in details but it is incorrect.

[analog cedar]

the same thing happened to me aswell long ago 😂🤣.there should be damaged units in base. and also your Valhalla are on training

[peak flax]

Same issue on not seeing repairable units and upload of screenshot hangs.

[prisma pecan]

Unable to see server chat after leaving battlefield. See battlefield chat no matter where I am. Also seeing reports come in at all times

[deep leaf]

I can't even get into battlefield I get a 109failed to connect to server

[tiny pelican]

Hi, I redeemed vein miner 24hrs box, but I didn't get at inventory,Stil that multi functional combat chest not available

[static ice]

Did you check inside your docks, hangers, and garages? Would ha w the red hearts floating around them

[modern geyser]

When do you think a chat ban will last if I have been banned for 3 days?

[oak wedge]

OD was a gltch filled mess again. S1230

Also how can WB be late? Like its automated right?

[hollow kelp]

HELLO !, I need help, I made a hit and forgot the war fever. I bought a 24-hour shield that I wanted to place and of course I couldn't. But the 200 gems were discounted and the shield does not appear.

[dawn trail]

Bit more explanation on my laggy report. Alliance chat combined with odinium was chat. Truck not visible. See incoming lines from truck spot to station. Base sometimes disappeard

[eager jetty]

This is extremely disappointing. I cannot turn on the shield for 5 minutes from the last attack but when i try opening the shield it uses gems and gems goes away and neither get gems back nor we get the shield. I lost around 400 gems just to check this. I request the team to give me my gems back because it's really difficult to get those gems.
My Account Name:- KillZone
Alliance:- Gsys
Server:- 890

[proud sail]

It depends . Please kindly raise a ticket to in-game support and they will let you know

[boreal tundra]

Ughhhh after disassembling the first 2 tabs in skill bank.. my head was turning. 🤯😰💫 have it fix please.. after disassembling or merging it won't go to top page! I can't take anymore🤕🤮🤢

[stray shoal]

Why contact us in game button doesn't work?? And after update in ads there is no cancel option in game!!

[proud sail]

War fever will result in no shielding during the time

[proud sail]

We could fix wrong action once every 3 months . If you haven’t used the chance pls raise a ticket to in - game support

[proud sail]

Pls dm your uid

[eager jetty]

But my gems are used up if I'm not able to Shield it's okay but why do my gems get consumed when you are popping up the notification you can't shield

[proud sail]

Raise a ticket and the support team will check for you

[proud sail]

Do t forget to send them your shield records

[eager jetty]

Ok I'll do that and can I see how my gems were spent like any records for that too

[tough vessel]

how can i get back my lost account

[proud sail]

Create a new account and raise a ticket to in-fame support . Provide with 3 receipts orders . If they don’t reply in 24 hours pls let me know

[tough vessel]

i don't have any receipts but i remember my uid will that help??

[analog cedar]

as i know you need have payment recipt to verify that account belongs to you.

[slow kestrel]

Sooooooo. I have 2 phones. One with 3 servers. And the other the same. So I wanted to bring 1 account from my second phone over to my main phone. In doing so. I went to delete an account on my main phone (unlinking my Facebook). Then bringing my account from my other phone by switching it to “Twitter” (which was linked to second phones account) unbeknownst to me. This cause me to lose my 2 main accounts. 🥺. What do I dooooo. Is there anything I should do other than the tech support option for lost progress?

[slow kestrel]

I’m seeing the responses above. My apologies—. How will they contact? Via email? Orrr?

[modern geyser]

Which order receipt?

[slow kestrel]

When you make a purchase you get an email about it, containing all the information about the purchase. For iPhones (what I have) you can go through settings tap your name. Then media purchases. Then view account -> purchase history

[velvet kettle]

Placed an 8 hour shield after building and waiting for a weakening facility to expire. (Appx 27.5 minutes total).
The protection time is greater than the actual shield time activated.

[modern geyser]

What if a person do not buy anything

[proud sail]

They have to provide with other infos like when did the character was created. How many gems do you have in total etc

[modern geyser]

If you've been banned for 3 days, i would guess 3 days 🤷‍♀️😂

[covert adder]

Why would I attack other people's bases and yet I attack myself? This is a Jokes ?

[young ledge]

After a barn or refinery is built by a LC, the output remains the same as if you are farming from a standard tile. In order to get the higher output of the building it is needed to recall the march and send it again to the same building. Not sure if this behavior is by design or if it is just a bug.
Additionally... it could be good if you can read the output from your own buildings as is possible to read to any other building.

[analog cedar]

odinum was too buggy

[cyan bolt]

Since 4 days ago All Mines i have attacked disappeared of nowhere without getting anything, you can see i have detected mines but there is no date of an attack, some others players have reported this same bug in the server (Server 1556).

[ornate trail]

Don't believe our Odinium is actually working...we're getting cross chats and all. It'll show 30 people on opposite side and then flips to 0

[subtle latch]

A bug earlier. Chat from our home server while in odinium canyon is visible and vice versa. You can see the facility and treasure guard shared link as a point of reference.

[deep totem]

Almost everytime I hit the March button the game freezes up and I have to reboot it. This is also in the radar missions as well. I've had to reboot already today 5 times.

Any help?

[jolly epoch]

Player who gone to an another server can’t be delete from friendlist anymore …

[modern geyser]

So if a person can show how many skin he had when he left the game then he can get his account back?

[marble tulip]

Amalia’s exclusive skill did not reset with the server reset today. Missing out on 35 ancient gold chests. Thanks for your help with this.

[modern geyser]

9 out of 10 times I summon a treasure guard it does not appear. When I summon one that is not costing me gold i think :" ooookkk :(". But at least 5 out of 10 i summon at cost of 200bb and nothing appears. Now I reached the boiling point and decided to write to bug report.

[gaunt needle]

Fix the animation please..it's annoying to watch the replay

[marble tulip]

Thank you!

[marble tulip]

Agreed. This would be super useful!

[vernal sapphire]

Hi, why is it that a friend a i have different priced packs? We are in the same country

[inland yew]

After a painful mistake of pressing Use All on 100 +50 vit cans can you add warning message?

[lethal aspen]

I’ve gotten stuff back by contacting customer support. Idk if others are as lucky lol but that’s basically the only way to do it

[rugged drift]

Please dont spam. Raise your issue with in game support please.

[lethal aspen]

They are pretty similar just depends on how fast customer support gets back

[rugged drift]

When was your support ticket submitted? There isn't much we can do outside of the 3 working days customer support window, but once that window expires, I can help escalate the issue.

[warm birch]

I get the message that says there is no room available for units when I'm looking at the area where you can't place them even though I have plenty of room for tanks. The only way it let's me place them is if an open space is visible on screen

[rugged drift]

Im not customer support, im just a player mod. That isnt what I said, the response time is 3 working days from ticket submission. Please PM for anything else, so we dont dominate this thread.

[rugged drift]

Please restart your game

[strange frost]

we are not geeting our VIT back if we recalling our units from middle of the march from dark force and Warhammer

[cloud holly]

All my vit capsules just opened without opening them. I wasn't in my bag and attacked world boss and now I have 897 vit

[slow kestrel]

I put in a ticket to have it hopefully taken care of, but Somehow when trying to move An account over to my main phone. I un-linked my Facebook (leaving my main accounts unlinked). Before switching to my accounts backed up to my Twitter. So now my main accounts are gone, is it possible to get them back? Just to know to help ease my nerves. A lot of money invested I don’t want to lose!

[rugged drift]

Yes we can get them back. When did you submit a ticket?

[slow kestrel]

Last-night/ earlier this morning!

[rugged drift]

Ok DM me, im going to tell you what else you will need to help speed up the process.

[upbeat turtle]

It keeps on moving to top page

[rugged drift]

🤣 good one. But lets keep this channel clear for In Game bugs, #676621550924988421 #☕│off-topic would appreciate this.

[oak wedge]

Yeah same for me. It's a very annoying change

[lime zenith]

When in skills menu, any action is now causing set point to jump to top of list. Please fix back to as it was. Thank you.

[naive chasm]

I purchased supreme weekly card it did not reflect to my account.

[rugged drift]

The SS attached is the daily Gem back not the weekly.

[naive chasm]

Sorry here it is

[green geode]

It’s because you have a pos android. Need to get you an iPhone. Problem solved.

[rugged drift]

Have you submitted an in game ticket?

[rugged drift]

Im going to PM you

[proud sail]

pls dm your uid

[modern geyser]

????

[proud sail]

It depends but of course the more infos you can provide the more chance you can get the account back . We are humans not machines

[tough vessel]

normally how many days it takes to get account back??

[opaque wadi]

1 weak

[proud sail]

1-3 days , if there was another person can log in this character , the character will be locked for 3 days then process so 5-7 days

[tough vessel]

i submitted my ticket almost 24 hrs before still doesn't heard anything only your ticket is registered

[opaque wadi]

If you delete your acc

[modern geyser]

So what other proof we can give

[tough vessel]

no by mistake i unlink my account and now when i want to shift to nother phone its says no account is linked with this email id

[proud sail]

please raise a ticket to in-game support and ask what you should provide with

[proud sail]

pls dm your uid

[tough vessel]

sent

plz tell it is possible i can get my account back and if yes how much time i expect to get it

[lusty lintel]

Unable to watch ads in gold harvester. Ad finishes and then hangs. Gave it 5 minutes with no change. Two other alliance members confirm.

[atomic latch]

there is still this bug if you want to watch ads for rewards

[proud sail]

Please be advised that the number of videos watched is sometimes limited by the platform

[wispy dirge]

After assembling or disassembling skills, make it so that the display remains as is and does not reset to the skills at the top.

[modern geyser]

Can I talk with support? My twitter account linked to my game account is blocked and I can't link a new twitter account with my account. Everytime I remove the blocked twitter account and try to add the new one it keeps adding the blocked twitter account

[proud sail]

Please dm your uid

[hollow shadow]

In the case you mentioned, the ads will not even pop up. There will be a message saying that no ads is available. But the current problem is that the ads did pop up. But after watching the entire ads, there was not a X button for you to quit the ads and collect the reward (either gems or gold).

I have been facing this problem for 3 consecutive days and therefore losing 900 gems, which is a lot for f2p

[proud sail]

Please kindly dm some screenshots or details . usually this issue is fromthe ads platform

[hollow shadow]

i have recorded a video of it for around 1.5 minutes. I believe the ads generally would not be longer than that. But seems the file size makes me not able to send through discord

looks like I can send here but not dm. Is it ok to send it here?

[proud sail]

Please just cut the video to where the issue happens , like the last few secs

[hollow shadow]

did you receive my dm? thanks for helping.

[potent breach]

Not getting collaboration event premium recruit cards from last 2 days

[remote zodiac]

Why no cross button on ads, it hang on ads page, need to close game everytime, do make a check, it's horrible, especially count master

[proud sail]

Hello . Your character should be unlocked in 6 hours

[proud sail]

So this is the ad's problem . They put the X in somewhere that ppl can not click or make them super small etc. I just pass the issue to the team so maybe they will delete some of the ads like this . Those ads were delivered by platforms.We sent the issue to the platform now . They are working on it

[remote zodiac]

Previously X is available after few seconds like 10-25 according to ads, but waiting for more then 15 mins it is not visible anywhere. Thanks for prompt response.

[potent breach]

Plz reply missing out on arms operation

[proud sail]

dm details and uid pls

[fallen sinew]

I made an in-app purchase. Monies have been deducted from my account. I have not got anything in game

Please help

[unreal fiber]

I did not complete questionary, because I closed it due to other work, and then I could only collect gems. What to do?

[modern geyser]

The game freezes as soon as i press march button.It happens around 30 percent of times.Please fix the issue because its very annoying to restart the game each time it happens and also the freeze/restart is dangerous when attacking opponents.

[ivory lichen]

I had trouble in our last supply event. Every tent or intercept I got parameters errors. I tried in game support but like always I got excuses. I was to far away. The blue lines are my team mates. It was on for them to play BUT NOT ME!!!

[west marsh]

make it so you can unfriend people who have transferred to different server. With limited friend list size, this impacts as you start merging with other servers and/or dealing with different people. since you can no longer message them, its not benefit to keep people in friend list.

you could make it so the friend list only shows friends from current warzone. then clean up the lists in the background so they dont contribute to size limit.

[sage otter]

why can't a purple hero be improved with purple universal shards?

[devout dust]

I don’t know if this is a bug but where can we use the codes for the welcome back event? Seems like there is no way the code can be typed in somewhere. Thanks in advance

[devout dust]

Is this a bug just for me?

[modern geyser]

Ci sono bug nel server 805

[rocky pecan]

This doesn’t work. I’ve completed the train army with kuruzo and the radar stuff it doesn’t register. Something else in the game broken.

[rugged drift]

Can you try restarting the game.

[shadow tapir]

Decepticon bumps not dropping vouchers what gives

[wild scaffold]

I have the same issue. Restarting game did not work

[modern geyser]

Hii i gave a friend the code (shes from s1119) and were 3 months not online. She put the code and all were succes but i dont got my frame... not cool😬 please help

[mellow saffron]

Dark forces sending x5 does not record x5.

[gray pecan]

Some of the ads does not have the close button even after it's over. Always leads to game restart and we don't get the gems

[hasty tree]

DM your UID and screenshot of the pack and purchase order

[modern geyser]

I spend 280 energon and get only 1 stage☹😐

[hasty tree]

That's it, next time try to do it at home 🏘️

[marble tulip]

1113. Bumblebee event. Says I have killed 2/100 DF but I just got my max for Arms Operations. So there’s something wrong there. Also says I did 12/20 radar missions but I completed all 20. Thanks for your help in fixing that. Cheers!!

[hasty tree]

DM your UID, and a description of the problem, along with the timing of it

[hasty tree]

Good question, coz their parent are purple, and SSR hero's parents are golden

[hasty tree]

DM your UID along with screenshot of the problem

[hasty tree]

DM your UID along with screenshot of the event and the timing

[modern geyser]

@hasty tree look pm please🙏

[paper swallow]

2 different things. One is only pvp and the other isnt

[modern geyser]

Its important

[hasty tree]

Nothing wrong with it

[hasty tree]

What

[paper swallow]

@hasty tree are there multiple kinds of sr bumblebees?

[hasty tree]

Check the event, check discord announcement page

[paper swallow]

@hasty tree look at the skill explanations. Those bumblebees have different skills

[hasty tree]

Check the event, check discord announcement page

[sour hedge]

Is the checklist of stuff for a bumblebee not supposed to rollover? Like if it says “donate 50 energon “ and I donate 100, why would that other 50 not carryover?

[paper swallow]

@hasty tree i did. Havent got any wiser

[hasty tree]

It did, just give some time till server reset

[paper swallow]

You see? @hasty tree

[hasty tree]

Well, we will revise it

[plucky blade]

I donated it 68 Energon but it only counted 2 (these 2 i got when i donated it 1 by 1)

[modern geyser]

https://cdn.discordapp.com/attachments/726810793064267806/874343917548630016/Screenshot_2021-08-09-18-38-50-968_com.topwar.gp.jpg

[keen lava]

It’s showing in dollar … instead of INR (Indian rupees)

[hasty tree]

Check your store 😉

[keen lava]

I did not understand

[hasty tree]

Check your store country location, if the VPN is on make sure to turn it off

[ivory lichen]

Yet again you bring out this transformers. I am and have been running Evil decepticons And there showing up in reports ab bloody war hammers. What a joke.

[alpine skiff]

Warhammers, evil decepticons and even the Dark Legion Forts from the radar tasks are all shown as the same purple throb train or whatever they're called. Please fix. Thanks ☺️

[kind solar]

There was a Mail with energon but i didn't get it in inventory. 300 energon from system just disappeared

[ivory lichen]

This game is getting very disappointing to play thousands of dollars spent on what stress. Then you get a ohh here’s 3 items I. Return for our mistake let alone I just spent 10 50xcaps 5 x 30 Vit roses and 5 x 10 cap. To realise there showing the friggen unit you kill SERIOUSLY 😐 VERY DISSATISFIED. DISAPPOINTED 😞 AND NOW BECOMING VERY STRESSFUL.

[tender garden]

Have you updated the game from the application shop?

[tender garden]

Have you downloaded the latest patch from application store?

[ivory lichen]

Yea I’m not the only one it’s happening to

[harsh kettle]

I donated 130+ Energons at once but the bumblebee redeem event took 50 for the first quest and didn't add the remaining energons to the next quest. That's a loss for me please fix this

[modern geyser]

Actually this doesnt work... i finishes all tasks multiple times but... look

[fierce briar]

There is a problem with dmg towards droid

[sly apex]

This is why I don’t do throb events I just spent 50 vit and got zero event vouchers

[ivory lichen]

I spent 50 x caps x 15. 10 x 10 cap. And 5 x 30 Vit roses. All I got was 14. As most of the stupid throbs came up as war hammers

[lone folio]

Hello, scroll position isn't anymore kept in memory while dismantling heroes skills. We need to scroll and scroll again after each dismantle.

[somber jungle]

Fix the room on our maps please!!!! There is not enough room for all deco's this can't be true!!!

[ocean crater]

I wasnt able to use the 875 tokens I got from doing all the tasks leading up to the transformers event. That must be a bug right?

[river wyvern]

Same problem with me, I really hope they can fix it...

[lofty hare]

Energon donations are not carrying over when donating for task 4 of Bumblebee- Major Update!!!!

[rugged drift]

This is 38/100 on the second challenge. The first was another 50/50. Total 88.

[rugged drift]

@ancient ermine this is not a bug. Bumblebee can be upgraded in game by completing the event.

#👀│game-spoiler message

[ancient ermine]

Why delete the message?

[rugged drift]

Ill PM you.

[dawn nacelle]

Hello, I am not seeing the transformer event. I am seeing a different event. I play on a tablet, thru the esprit game site in 5he US. See attatched

[unreal sphinx]

Task aren’t loading in the bumblebee challenge area

[dawn nacelle]

Not sure what that means zazu

[rugged drift]

No attachment.

[rugged drift]

Have you:

1. Got the latest update installed
2. Restarted your game

[dawn nacelle]

I get a slow mode enabled when I try an attach a screen shot

I play thru the web site. Would not think I need to update since I'm not using an app

I have restarted and reloaded in several times

[unreal sphinx]

Yes and still not working 😞

Trained army units and have hit 10 dl it said I hit one…. And trained zero units

[regal delta]

Energon donated and df kills not registering correctly to event

[fallen cradle]

Ark active didn't give alliance with 40% boots. Mine went from 60.5 to 76.1. It should have ben 84.7 for All unit attack. This is like 26% increase, not 40%.

[dawn mirage]

Guys why can’t I add my friend? I’ve been doing everything I can but I see no option to add someone and at that o had him look up my alliance and it isn’t popping up but I have members jointing

[late hill]

Game freezes on sending a march... Happens about one in every three times , sometimes more... Was not helpful in ke when had to log in and out again to unfreeze in which time I'd be hit. Had it occasionally in the past but now getting to the point of being unplayable

[modern geyser]

I could do only 13 of 50 radar missions, now it says it’s finished. What about the other 37? No fun if you are going for the bumblebee challenge 😔

[devout moon]

It seems as if I didn’t get my rewards from the alliance boss or only some. Almost all of my points so far are from joining rallies and dark forces.

I should have around 700

[shadow tapir]

When donating cubes if you don’t donate them in the increments set you don’t get credit for it , donated 300 cubes and only finished stage one, that is crazy so have to do it in 50/100/200 increments I should get credit for finishing all three stages

[wild apex]

when merging skills together every time you merge something it resets to the top of the page.

let’s say you have 7 level one skills and 1 level two skill you want to merge to 1 level 3- each time you press merge you have to scroll back down to where ever those skills happen to be in your inventory to press it again.

it wasn’t always like this. it started when chest and skill thumbnails were changed in the last update.
server 988.

[ocean crater]

There has to be a use for these right? Like a store to exchange the points for out effort for the past 18 days..... Right?

@austere needle ☝👆☝👆

[tender garden]

It has no use at the moment. Though u can suggest one in #📮│game-suggestions

[ocean crater]

Then why did they give us tasks everyday and drag this crâp out for 18 days?

[tender garden]

They did it so that everyone had a chance to watch all films

[ocean crater]

875 extra points? Come on now

[tender garden]

Not everyone had this event at the same time

[ocean crater]

I'm not seeing what that has to do with daily tasks for 18 day and 875 useless points

[coral tiger]

Same for me

[honest dew]

Yup same here...

[deft canopy]

Is there a dev or mod on I really need help?

The game is lagging so bad it sent a 103 of my universal shards x3 to a hero when I only sent a 103 and it sent 340

[toxic summit]

Come on devs this is just lazy please fix this

[blissful lion]

Are they supposed to be red or purple? Another alliance mate showed purple. Fully updated and restarted app several times.

[modern geyser]

Hey, it says I have no queues yet I have no troops doing anything? Please help

[worldly thunder]

Send 4 marches (constantly) which is 20 df units, but only get credit for 15 df units. Been happening the whole event. Great bug.

[cinder birch]

Tradução

[proud sail]

Please click on the task and claim

[proud sail]

what was the issue ?

[proud sail]

Pls dm your uid

[proud sail]

Could you please send me a screenshot or details

[fallen sinew]

The ad videos don't have a cross button to close the ad. I need to close the game everytime. It's too irritating. Please fix it

[proud sail]

pls dm your uid

[fallen sinew]

Sent you in DM

[oak wedge]

Same

When donating energon after daily max has been reached it says you still can get rewards yet non pop up. S1230

[devout moon]

Ideas anyone?

[toxic summit]

The issue is that you simply put the image of the tranaformers over the trophy instead of replacing it and it looks scuffed as all get out

[modern geyser]

I got attacked and the red flashing doesn’t go away, even after restarting 😅

[woeful schooner]

Hey

I need help here anyone here that can help

[proud sail]

Did you click in the task ?

[proud sail]

Pls dm your uid

[oak wedge]

It has nothing to do with that task. I'm taking about donating energon to Megatron

[celest fiber]

Can someone help me code : 7dccf873c1

[civic atlas]

Is this the right place to report a payment issue/bug ?

[modern geyser]

This happens a lot. Needs fixing

[proud sail]

Pls dm your uid as well

[lone beacon]

There is no energon cube for attacking 5 times 🤦‍♂️

[rough crater]

bug in this matter i trained many army and air and navy but progress not complete
i killed 100 daro forces but zero showing
also radar mission

[minor yew]

Energon not for 5times attack?????

[sleek iron]

Not getting vouchers from heartthrobs (decepticons)

[little star]

My world boss is glitched. I’m not getting rewards for wb and my wb is not starscream. The last time I got rewards for world boss was at 8am cst. Also I am not getting vouchers from the evil decepticons.

[proud sail]

Sorry for the inconvenience , we are looking into this issue right now . Please kindly hold on . I will keep you updated

[little star]

Ok

[sleek iron]

You also looking at why we are wasting vit and getting no vouchers?

[little star]

I’ve tried everything I checked for updates,restarted,switched accounts and have gotten no wb rewards either

[proud sail]

pls dm your uid

[proud sail]

pls dm your uid and give me more details

[civic atlas]

I’ll take that as a no then?

[proud sail]

If you didn't receive the items with your payment. please try to re-purchase the pack (but DO NOT PAY!) to see if you could receive it . if not pls dm your uid and the receipt

[civic atlas]

Thank you that worked

[covert adder]

If the radar is gone, no more radar missions, and bee mission is not complete, will tomorrow be lost?

[hasty tree]

No, it will store it till the point you reach to, and then continue fro there, every 12h there is some tasks to work on in the radar

[covert adder]

Radar will be reset by tomorrow, my bee mission will not be completed if it takes 2-3 days to reach bee lv mission 3 50 radar

Will the mission be lost tomorrow or will it continue?

[hasty tree]

the event runs for 14D, you have the time to finish it, and it will continue counting

[covert adder]

Oh okay thank you sir, i think 1 mission just for 1 day💐

[civic atlas]

Not getting vouchers from heartthrobs (decepticons) ?

[hasty tree]

it's randomly dropped

@rough crater Kindly first hide the UIDs then send the SS

[rough crater]

9pts done but this not showing here

[hasty tree]

DM your UID along with invitations SS

[hasty tree]

Esprit will have a different design, The look like is different, but everything is the same

[hasty tree]

You can add him\her by taping on his name or his Base, then add as friend, if you would like to add a message you can but it is not requred, and click on confirm

[hasty tree]

#📮│game-suggestions

[mortal tangle]

If you change the alliance and come back, it would be nice if I keep my droiden shrads that I donated, unfortunately these will be deducted from me when I leave.

[hasty tree]

#📮│game-suggestions

[mortal tangle]

🙏 thx

[warm ridge]

Hi I'm having trouble getting in can anyone help me

[robust swallow]

Me too, radar and unit training as well, wasted unless you claim every stage tier, not accumulated, wasted 200 energon and only 50 being counted 😭

[hasty tree]

DM your UID

[warm ridge]

I'm in now