🐞│bug-report

[grim latch]

right, and my take would be that designing in that fashion SHOULD be a bug, because as an intentional choice it would be very bad game design. a single plane holding AF heroes, and then filling the next 8 tiles with the highest values troops of another type missing the appropriate heroes buffs is a terrible way to conduct things, and makes defense far more costly than it has any right to be. But if that is the intentional design, then apparently I gave the developers far more credit than was deserved.

[gleaming drum]

Why theres no information sent to system about the changes in alliance ruins

[vital plank]

The ruin again got secured right away after an attacker reset it

[obsidian hull]

The ruins HP is a terrible update. On our server we have agreed ruins among alliances and reset them to allow maximum benefit. All this update has succeeded in doing is making alliances choose between 3 equally unpalatable options. 1) Accept 24 hours without the benefit of the ruins and garrison, 2) Trade ruins and burn a load of Vit to do so, 3) Go to War and make it a recurring free for all (while burning a load of Vit in the process). Devs please sort this out!

[queen charm]

Ruins trash, make it back the way it was

[lime yacht]

Your high rate of fire is lower than your opponents.

[cyan bolt]

@dry whale No links are allowed in here 👀 #📖│server-information

[floral raft]

My old base

[sacred halo]

لو سمحتو كيف اجيب (ID) الحساب وهو مغلق

[floral raft]

What

[cyan bolt]

@floral raft This channel is to report bugs only.. Chat in #☕│off-topic and also check #📖│server-information

[floral raft]

Ok

[heady dragon]

Why is it I never get the rewards for Auto join if I am offline? I need this fixed please

[tall mortar]

Server: S941
Date: now
Description:
When we buy every pack from the value pack tab, the system bug and don't show any tab from the shop.
Restarting the game make them reappear and the "Value Pack" tab is gone (probably because there's nothing in there)

[proud sail]

Please DM your game ID

[ocean shuttle]

Yes we had the same or are you on out server 😂😂

[proud sail]

Please fully close the app and log in again

[abstract burrow]

Turn it off and on again eh?

[proud sail]

This glitch happens sometimes . Have to fully close the app . If still not work please DM your game ID

[kindred grove]

The whole ruins update is a joke.

@atomic meadow man y’all really trying to squeeze every penny out of all the players. Gotta buy a bunch of vit to take a ruin. Little rewards for a whole waste of time and vit.

[heavy sand]

@stable kraken ليس هنا يا صديقي #📖│server-information

[neon mortar]

I don’t mind that it eliminates mindless alts from messing with ruins , but the fact that there’s 24 hours lost sitting in them orrrr you have to leave your alliance , smash the ruins , abandon the ruins , rejoin the alliance , smash again, and hope nobody slides a lucky last hit in , is ridiculous . It’s bad enough cap is determined by a lucky last second hit , but at least that’s just once every couple of weeks . Ruins are multiple times a day every day 🙄🙄 regretting every cent I’ve spent here right now .

[neon mortar]

The time necessary to manage ruins is utter nonsense . I don’t need another full time job

[atomic meadow]

You do realize I am not a dev right

[kindred grove]

Well tag a dev lol. My bad

[atomic meadow]

Feel free

Please check the roles of someone before tagging them and telling them they did something wrong that way you tag the proper person 😁

[drowsy crypt]

You all royally ruined the ruins. It cost us so much vit and our donations did not stay they vanished. What is the point of that.

[swift tusk]

Not sure if this is a bug, but ill enable my auto join which is supposed to last for 8 hours. I enabled my auto join at 1730 tonight and by 2100 it was already disabled/ turned off. Mind you during that time my game was closed and my phone was not in use.

[rotund glade]

Feat not updating despite having people contributing

[frosty bramble]

Tywin skill doesn’t change the gathering speed up, unless it’s hero specific?

With or without the skill it’s the same

[tranquil axle]

Are the new ruins a bug? I’m having a hard time believing the devs are that brain dead

[rotund glade]

Do you have his skill at lvl 3+?

[slim robin]

Bring back the old Ruin top war many will quite playing this

[frosty bramble]

Yea I double checked it’s hero specific.., rolls eyes

[rotund glade]

Oh that's what you meant lol yeah you have to use him to gather lol

[frosty bramble]

Thanks top war for another essentially useless hero skill 😍 RETURN RESOURCE PLOTS TO UNLIMITED!!!

[slim robin]

Why make tywin farmer should have buff 1% atk insted 😑

[frosty bramble]

Because they too busy looking at the quarterly earnings report vrs the amount of people vaccinated… the end of Top War is nigh. 😱

[lean tulip]

If you send a pm to someone, the red dot keeps showing up that I have a new message. It’s just informing me about the message I just sent... You have to click on the text stream a second time to get it to disappear. Feel like this is a bug that needs to be addressed. You shouldn’t get a message notification dot for your own message.

[frosty bramble]

Why does this bonus not get applied in battle? It does not display in attribute screen(on any of the Hit breakdowns, the bonus is NOT shown)?? Please describe where this bonus is applied and why it’s not visible when all others are; via pm thank you 🙏

[jolly harness]

Please remove stamina cost when attacking or reinforce the silo

[burnt hornet]

What ?

[jolly harness]

No vit cost for reinforcement and attacking silo

[onyx crystal]

Fix the ruins 🙏.

[old trail]

I'm not getting any Throb tickets for hitting Heartthrobs.

[grim latch]

Inspection Hatch equipment appears to be a glitch, every other equipment tree the same pieces are used in the same quantity, just different color tiers. Going from the green equipment (inspection hatch) to the purple (Magnetic Sensor) the types are different, so you can't disassemble the lower level one to help finish the advanced one. This is the only equipment that breaks the pattern out of all the equipment trees.

[flint charm]

Please for the love of everything holy fix the ruins it shouldn't take 200 to 300 vit

[fickle jasper]

I agree with Spartan. Fix them.

[rugged olive]

I'm not getting stones in expedition after last update. Usually I was getting at least one stone after collecting rewards even after 1 hour.

[plain cove]

Please remove the last update about ruins

[river flume]

I think the ruins update was the biggest bug this game has had as of yet

[modern geyser]

New Bug

[steady scarab]

@terse rune

[onyx heath]

I guess we don’t get any more Limited-Time vouchers...

[arctic jetty]

👍🏻

[slim robin]

Please just bring back Old ruin so all can have fun level 80 feeling this game like farmville

[fallen cradle]

I notice that join rally message pops up when there is no rally to join. If I go out or base and back in or the other way around, the spam message goes away. Please clear pop up when there's no rally with refresh.

[paper remnant]

On the last report, my opponent doesn’t even have HRF? Despite HRF, when my commander gives the command (green speech lines from my hero) , it shouldn’t be the opponent units that fires on my command - I’m giving the command to fire upon my own units?

[split geyser]

please restore old concept ruins😭 new rules are very annoying

[fallen cradle]

Emojis on base can be seen on tiles but they do not work on tiles and gives error.

[ashen briar]

S1156 - claimed gem gifts but not reflecting in inventory...any help?!

[fallen cradle]

did you open it instead and got added to the gem on top?

[ashen briar]

It's an event and I claimed the gifts

[modern geyser]

When you're to late and the enemy disappears, why the VIT doesn't return?

[ashen briar]

Any moderator online?!

[finite yacht]

<@&651622161219584000>

[austere needle]

Yes @ashen briar

[austere needle]

You get your vit returned when you are late for Warhammer or dark forces but not treasure guards or attacking a player

[ashen briar]

@austere needle Could you help with this?!

[hasty tree]

Kindly send me a screenshot

[ashen briar]

SS of "gem gift" or inventory?!

[austere needle]

@ashen briar would you send me Dm?

[modern geyser]

Player OK, treasure guards? What is the reason?

[ashen briar]

Oh! Sry that wasn't for me...my bad

[austere needle]

It's faster

[ashen briar]

@austere needle sure

[austere needle]

Don't know! Has been requested tho!

[hasty tree]

next time make sure it's on, by showing the time

[hasty tree]

explain

[austere needle]

Not a bug! Please write in #📮│game-suggestions

[minor bolt]

Hii

[rotund glade]

Exactly that we had contributed to the feat as shown in the daily ranking but it's still 0

[hasty tree]

well we are open to suggestions, if u feel that you are scammed then i'm so sorry for you

[hasty tree]

Reminding you that you sent a message to someone, no apps have such a feature yet

[hasty tree]

removed

[austere needle]

Have you checked that your hero combination give you high score?

[hasty tree]

how did you do it, i just tried and didn't work

[rugged olive]

Yes, it is currently 99, before update I was getting stones but not after update with same heroes.

[hasty tree]

bcoz he is a treasure and guard, thirsty for VIT

[fallen cradle]

add troop in tile to farm then trigger the smiley face and select anything from there.

[modern geyser]

🤣 That's a good reason!

[hasty tree]

it seems only you have it

[austere needle]

Give it time! See if that rate changes during the date! Could simply be a bad luck!

[hasty tree]

well, DM your UID along with the problem form 0

[fallen cradle]

you don't have the error or you don't have the smile option to trigger at all?

[hasty tree]

i would say it's only u have the ability, keep it

[rotund glade]

Can I dm you in a few hours? Unable to access my account at the moment nd don't have the uid off the top of my head

[hasty tree]

sure

[rotund glade]

Much appreciated

[proud sail]

It only works when this hero lead the rally so it will not be shown in the city stat

[rustic lynx]

Impossible to finish the ruin. Blocked at 8.5%

[proud sail]

Did it say that you have reach the limite of getting throb tickets today >

[austere needle]

Restart the game please

[old trail]

I've received zero, total.

[rotund glade]

Click the top left of your screen to open your profile nd then close out of it that normally works for me

[alpine galleon]

Gathering inside an alliance infrastructure does not count as 1 gathering for the Hunting Guild quest

[austere needle]

No gathering from infrastructure and facilities doesn't count as gathering

[alpine galleon]

Thats is weird because it says. Gather on the button. So it would be great that gathering counts as gsthering. Feels like a bug.

[proud sail]

Please DM your game uid

[austere needle]

Maybe feels so but not a bug😅all mechanical masters know that gathering from facilities doesn’t count as gathering as a task!

[worldly ginkgo]

Will do. Ty!

[ocean thistle]

Hi there, for some of my decor items the max effective amount does not seem to correlate. For example with freeway / purple tile the max effective amount is 100, but whether I put down 1 or 50 tiles the amount in the index remains the same 0.80%. Thanks

Also gift box, bench and fountain are similar

[hasty tree]

check the Lv's of it, each have different stats

[hasty tree]

Youtube is the best to answer it

[ocean thistle]

Okay, I tried lvl3 and lvl4 it's always 0.8%, do you have a link please?

I've just put down 73 lvl1 tiles and it states 0.5% my understanding is that it should be 36.5% ? Thanks for your help

[hasty tree]

100 tiles Lv.1 or 100 tiles LV.2

[austere needle]

@ocean thistle what you get under that page is an index per tile for your total type of tiles! If you go to the page next to it called buff you see the total effect counted there

[ocean thistle]

@austere needle thanks, but I can't see this page for buff. I click view details and then there is what is shown in my screenshot, but no option to see buff

[ocean thistle]

Ah, thank oyu so much! sorry that it wasn't a bug!!!! I hadn't realised it was in shopping center

Wow thing are much better than I thought lol

[cunning sundial]

Not sure if its a bug but the past 2 hearthrobs, it doesnt matter if its lvl 10 or 70 my reward is the same, either 3 puzzles or 3 gold boxes. Why even bother having levels to them?

[hasty tree]

drops are may be vary

[cunning sundial]

Hardly varies, and its the same no matter the level hearthrob. When this first launched i loved it i got like 300 gold chests from them. Now its not even worth the vit

[austere needle]

300 per hit?

[cunning sundial]

Negative, when they were first introduced, i would get anywhere from 15-25 boxes, it was great because it helped myself and f2p players grow in the server jumped about 8-10 lvls because of it. The next couple times the event came around it gives less and less. I get around 3-10 boxes mostly 3-5

[hasty tree]

alright no need to send billion SS

[austere needle]

I can’t confirmed that! I have never seen such

[hasty tree]

Click on hearthrob and read what is above rally

[cunning sundial]

This?

[hasty tree]

yeah, you can read it well

then it's as said it's vary drops

Possible

vary

[cunning sundial]

Vary between the two items or quantity of drop ? Because weather i rally a level 10 or lvl 70 im still getting only 3 quantity of either item

[hasty tree]

items or quantity of drop

[cunning sundial]

Well out of 20 hits so far the max has been 3 quantity, still less than when the hearthrob was first introduced

3 of the 20 were 1 qty.

[hasty tree]

if it's a request we received it

[cunning sundial]

Okay 👍🏻

[austere needle]

@modern geyser thanks! Not a bug 😅

[modern geyser]

No game support or technical support at all

[austere needle]

@modern geyser please instead of cursing explain your issue! No one gets help by being offensive

[modern geyser]

I am tired to explain it everywhere and everyone again and again . Plus I don't curse

I will explain my issue and let's see how you can fix it here in front of the people

[austere needle]

@modern geyser I don’t see your explanation! Would you be kind and explain it once more for me?

[modern geyser]

I think you have never saw a kind person ?🤔

Well , let me tell you and see how you will help. I have 2 accounts in a server . One day I woke up and found myself in another castle and server . When I have tried to log in game said that social media is not binded . But the game did this

[austere needle]

Was the progress lost?

[modern geyser]

Yes, and I couldn't make a ticket also you know why ? Because how else I can give my account id if I can not log in the castle?

No one keeps accound id number on mind I guess?

[austere needle]

You don’t need to! Just enough to give them a name of account, a level and receipt if you have bought anything

[modern geyser]

Do you think that I didn't give it ? Since than I think 1 month ago still no answer

Is this game support of you?

[austere needle]

Ok! Please dm me your information! And screenshot of your contact with support please

[modern geyser]

Ok

[hasty tree]

Kindly check with me

[sterile bridge]

Very small bug but probably a quick fix:
The medal which displays the rank of gifting (for this warzone) has the numbers glitched a little. They are slightly too high.

[austere needle]

Can I have a screenshot

[tiny kernel]

Server 905?

[solar salmon]

The chat is visually bugging out

[proud sail]

Please DM your game ID

The attacker will fire first when both of you have the same level of the High-Rate fire CPNT

[modern geyser]

Armee hrf 9 and marine hrf 10 or I'm wrong?😅

[white dove]

Oh my bad,u guys are right. though it's ff9.will delete the post

[cursive blade]

After the update unable to log in back?

Getting error : unable to connect to server

[proud sail]

Since when ?

[cursive blade]

After today's update

I updated from play store as well and same issue

[modern geyser]

Hallo, bekomme keine babump Tickets

[proud sail]

Check the redeem page to see if you had any vouchers

[modern geyser]

No Tickets, the time limited exchange does no work either (dark legion)

[proud sail]

Please DM me the screenshot of your redeem page

[proud sail]

Please DM your server number

[modern geyser]

960

how can i get support?

[austere needle]

What’s the problem @modern geyser

@stoic yarrow wrong channel pal!

[modern geyser]

Babump Tickets

[austere needle]

Please #842348487215022132

@modern geyser #842348487215022132

@fast shadow #842348487215022132

[modern geyser]

@austere needle We have 3/4 arabic and people from palestina and they push their conflicts inside the game. They wright oficialy rule on caoital that palestina accounts are not allowed to attack. Our aliance is mostly europ people, because of the language. Many people leave the game.

[hasty tree]

Kindly DM me

[austere needle]

Here is bug report

[modern geyser]

a email address from support, because Discord doesn't help me!

[austere needle]

@modern geyser they don’t drop vouchers every time! It’s a rate between 0-3 either vouchers or money box or both but no certainty that you will get both

[molten island]

1071

[modern geyser]

have no tickets with about 400 vit

[austere needle]

None of your attacks dropped any vouchers?

Have you Dm:d Rubs?

[modern geyser]

Yes

Make 10 now

[gritty pewter]

Translation is the worst...

[hasty tree]

as u wish

[hasty tree]

which translation, and kindly submit it to #694720853904195636

[inner loom]

No tickets from throb and dl. S836

[crystal adder]

Hello, I wonder if there is an administrator. My problem has not been solved for 3 days and there is no answer. Please help today.

[hasty tree]

Kindly DM your UID

[austere needle]

@gritty pewter if you have any translation suggestion please put it at #📝│translation-suggestions

[crystal adder]

no uid i don't know my account information

[hasty tree]

kindly write to me in privet

[shell imp]

My rambo is missing. Only kate and black widow are deployed. 😣

[austere needle]

@shell imp Where is this?

[tall mortar]

I don't have a screenshot because I restarted my game. But I can send you a screenshot of the shop not containing the Value Pack tab if that help?

[hasty tree]

yeah

DM me the SS

[drifting spruce]

Why does searching for a level 5 oilfield take me to a different alliance facility? 😂🤔

[unborn yew]

Anyone experiencing error signing in with Game Center today?

[worldly ginkgo]

Is there anyone who experience a bug about arena? My arena compo is set to wb even if i’m using pvp compo. What to do with this?

[frail karma]

Arena remembers your setup from when you set the DEF troops, so that means you had WB on when you first setup your defense. Please set your defense troop again with correct comps and you should be fine! 👍

[worldly ginkgo]

It’s the first time it happened to me. And i did set pvp compo when setting my def troops. But when i attack, it’s pvp. Only def

[hot edge]

My chat disappeared. Can't send me messages either.. .

*new messages

[modern geyser]

In servers warzone exercise i cant open my reports from long time and i complained to support and nothing fixed till now this is very important to see the weak points i have and strong points my opponnent also have so i know my loss or victory reasons

[stable rock]

My kuruzo will only produce 1 free unit, instead of the 62 he's meant to, has been like this for 2 days

[modern geyser]

😒

Kratos from server 1060?

[cyan bolt]

@modern geyser chat in #☕│off-topic not in here.

[modern geyser]

👍

[rotund zodiac]

who do I speak to about this cause as you can see I reported it on Sunday they said be patient and its now Thursday and I have heard nothing back about either issues

[heady dragon]

Is all that matters is the ruins? What about all the other glitches going on? Game lags since the update and your dear old throb event now 25 Throbs in a row not one single ticket. I would say you have other issues and not just the ruins

[modern geyser]

Estou sem aliança alguém aí para me me colocar.

[shell raptor]

Hi, can you make it easier for us? Ussually before when using some item after left inventory option it will automaticly choose on the last item used, this made me a bit confuse bcs when I want to deploy camp, I had to search the item first to deploy another camp

[sturdy mauve]

due too the new ruin bullstuff everyone from each server ie top leaders shud announce a boycott on all ruins as they where free and now they want us to pay over the bill for them cmon people stick together and make this work or you will be taking for mugs in the future

🍞 💩

[sour mica]

your "report" button on player not working, i report several "buy and sell account", "racism", " and other very bard words, yet still not even muted or even ban

[hexed ingot]

I have a question when does the 2h reset time start for the ruins as noted in the new mail from the devs? We just had a ruin unlock and it is still showing the 24h timer. Thanks
SII server 966

[modern geyser]

Im waiting one month now for a reply from the support... why do they doesnt reply

When you go to alliance ranking you can see your members with the most cp and stuff but when you click there name it doesn’t show the lvl anymore just CP

[hasty bronze]

the timer only takes effect after the current period

[hexed ingot]

So to understand correctly every ruin will need to go through the 24h cd once more before being changed?

[hasty bronze]

No, it will be used on the next cycle. so after the next protective shield @hexed ingot

[gritty cloak]

RUINS DID NOT GET FIXED BUT ARE EVEN WORST!!! WRONG COUNT DOWN WENT DOWN TO 2 HRS. no point in ruins anymore. 2 hr holds what a crock, once resets once a day. Means they are pointless except at reset

[vast crown]

Retook ruins. Only at peace for 2 hours. Someone messed up

[flint citrus]

Our ruins still show 24 hours at war and 2 hours of shield, isn't it supposed to be the opposite

[deft token]

I don’t think the one in charge of the ruins update didn’t play the game before or dose not know how the ruins works

[foggy wharf]

Wrong server alliance

[hasty bronze]

@vast crown @gritty cloak we already reported. 2h Ruine shield.
Feedback Channel soon open. You can send there your feedback.
Thx

[gritty cloak]

I know yesterday there was a ruin channel for feedback but it's not there now, so I put it everywhere to make sure it got seen

[tepid mulch]

🤔

[hasty bronze]

Will not help if you spam. Only use the Channel so how they should use. Here only bugs no more

[hasty bronze]

Check App Update. And restart game. Thx

[lost sparrow]

after the update, the newly captured ruins only have a 2 hours shield

[modern geyser]

No offence to you, hit when something is put in wrong channel as you say why not advised them what channel it should be in as we are getting bounced around from channel to channel, so again please no offense meant by this

[gritty cloak]

But this is a bug/flaw. Plus ruin channel isn't there. Feature requests doesn't quite fit this situation

[hasty bronze]

This channel is exklusiv for bugs.
If you had an bug report here, if you want talk use general or other channel and if you need to write feedback than use Feedback Channel.
We are here to fix bugs quick. For feedback there is always an different room. Like #📮│game-suggestions for a better overview.

If you have any questions, please ask in General or me at DM. otherwise only new bugs here. thank you very much

[deft token]

The ruins update is a big bug sadly please roll it back to the way it was

[modern geyser]

I give up why bother

[drowsy crypt]

I see no feedback channel

[fair crater]

Create, test, debug and then release your updates. This game has way too many bugs in it from people's pictures not being there's to marches standing still over your base.

[rotund zodiac]

you say this channel is for bugs but when any bugs get mentioned most don't get sorted even in game I have had a ticket waiting since Sunday and still heard nothing back because there thinking of ways to take people money rather than sort out issues that are already occurring making this game more of a faulty product than any thing else if its not performing how its meant to and customer support is non existent

[heavy trout]

@spark stream cuide su idioma y marque las #📖│server-information

[blazing mural]

It still shows longer war period, is the update yet to be released? The new rules are still confusing. Could someone help with detailed info

[hasty bronze]

one has nothing to do with the other. if you need support with your ticket send me details in DM. Please only new bugs here. Many Thanks

[brazen compass]

My ruins are bugged. The wrong timer was changed and vit cost actually went up. Please give an eta on correction of this very serious issue with an important part of end game

[tepid flame]

Hello guys, help me please

Can you tell me who admin i can contact for fix my top up case? I just top up but i dont get the item

[rare lintel]

War timer on ruins is still 24 hours and peace has changed to 2 hours 😅

[foggy wharf]

No its peace is again 48h

[rare lintel]

Ok let me check thanks .. but war timer ??

[foggy wharf]

Yea stilö

[halcyon pecan]

Peace is 2 hours for sure. Just send a ruin taken recently and it has a 2 hour shield

[devout lichen]

until there isnt a new mail, free gems or more proof about it, is still broken haha

[inner glen]

@hasty bronze

[foggy wharf]

Not anymore

[inner glen]

Still 2 hours peace

[foggy wharf]

They fixed it few Minutes ago so it didnt changed

[halcyon pecan]

Yep still is I just logged out and back in

[foggy wharf]

Yea its for new who you get

[halcyon pecan]

Ah ok. Gotcha. Ghe one who took that is pissed so he will be asking for compo lol

[inner glen]

Sooo I have ti spend more vit to retake the ruin?

I logged all the wY out and back in and still 2 hour peace

[crimson nimbus]

What is this

[inner glen]

So we don't get compensation for the 2 hour ruins that we have to retake?

[errant python]

Cannot merge those cpnt when uninstalled.

[rotund glade]

You did

[foggy wharf]

You need to remove it of all plans

[inner glen]

The 1st time

[lethal plank]

Ruins on our server still didn't get fixed

[inner glen]

My ruin on s777 still shows an hour out of 2 left

[foggy wharf]

Its only for new ruins who you get

[inner glen]

So ..nope no compensation for the 2 hour ruins..got it

[errant python]

I removed it all and it apears only as 1 item in inventory.

[inner glen]

I already got the 300 before I did the 2 hour ruin... then blew through vit to get the 2 hour ruin. So how exactly is that compensation

[gritty cloak]

U r lucky cuz ours is still 2hrs

[soft coyote]

The concept is bad. Email from game devs said it's to foster cooperation. However, how does one alliance spend hundreds of VIT to defeat no enemy in the ruin, only to have someone not in the same alliance take the ruin because he ported in and did the last 1% of the damage before timer ran out. How is that fair? At the least rewards should be given for damage done per person. This is as bad as the Capital competition. You don't have to be the best or strongest to win that either. Just be the last person to capture it before the timer ruins out.

Sorry wrong channel

My screen keeps flickering when I'm on the donations ruins tab. Super annoying.

[spiral current]

Instead of an 2 hour warstate, we now have 2 hour peace state 🤣🤣🤣🤦‍♂️🤦‍♀️🤷‍♂️🤷‍♀️

[shy sorrel]

Ive just logged into my account and it saying I have a negative gem balance and that I need to contact support? I've sent a message but not heard anything? Anyone know why this has happened?

[steep stone]

Although my paints are active, in the battle the figures are incorrect

[cyan bolt]

Wrong channel.. This one is to report bugs of Top War.. For that go to #676621550924988421

[modern geyser]

Check to make sure they aren't used on other plans tab 2,3,4

Why is gold worth more on rss day then oil and corn?

[crimson moon]

So today ruins went at war and we had to reset as the timer showed 24 hours.
We went out of alliance to reset it so alliance can take it back.
But as soon as you attack the ruin it goes in peace state directly?
I mean what was that we lost ruins and no other way to reset have to wait 24 hours???
Seriously fix it.
Happened in S591

[rotund hull]

🤷🏻‍♂️ I like the way ruins are right now not gonna lie...
Sorry wrong channel 🤷🏻‍♂️

[rare lintel]

Update not working ...

[crimson moon]

Update said 24hours will be reduced to 2 hours but it didn’t.
You go to reset it directly enters in peace state.
Guys fix the ruins asap..
S591

[modern geyser]

Not so much a bug, more of an annoyance. But remove the red dot 🔴 for droid donations if you haven’t been in the alliance 24 hrs. It’s reminding you to do something you’re not able to actually do

The Atlantis skill shows the HP increase when you use it but doesn't show an attack increase

[modern geyser]

That happens when a payment for something in the app was disputed and they had to give you a refund. They'll charge you double the price in gems. So if it was $5 then they'll make you pay $10 worth of gems to play again. If you pay it then they'll give you half back.

[spare bloom]

I am unable to merge comps from the inventory

[spare bloom]

It's a bug

[west inlet]

Sometimes I lose some gems I don't know why, are you guys like that?

[spare bloom]

Fixed, I just had to restart the game

[mint nacelle]

Can you fix a censoring problem. The s before hitting on 2 separate words ie is hitting. It shouldn’t trigger shitting and be censored. This is getting really annoying that we can’t even be adult enough to know the difference between something is hitting than something is bowel movement.

[modern geyser]

good evening, I don't understand. I messaged some commanders to try to recruit them into my alliance and was declared to be spamming ... I'm stuck, unable to send a message. how to be unblocked? thank you in advance

[shy sorrel]

Oh that's weird, why would it be disputed? How do they give it back?

[main spindle]

Warzone battle report shows a drop in levels of suppress randomly today.

[modern geyser]

I'm not sure why it would be disputed. It happened with me. I bought something and my bank canceled the payment. If you buy them gems to make it positive then contact them in the game and they'll refund half the gems back.

[astral hearth]

Hello all

Is the fmg increase - 10% for my troops?

[modern geyser]

The defence line up does not update if you level up a component or in this case your suppression.

[austere needle]

In defense you get more health point in first row and les damage decrease in second row

[main spindle]

Report from yesterday.

Did you mean to reply to me or the other guy?

[astral hearth]

So the second for defence and first for attack

[austere needle]

If you mean the formation then yes!

[modern geyser]

I meant to reply to you. Once you save your line up it will stay the same until you set up your defence again. So if you save a line up and then you upgrade a level of suppression it will not update. You will have to set up your defence again to update the level of the suppression.

[main spindle]

I haven’t changed anything for navy suppression and the report from the day before shows it correctly so that isn’t the problem.

[fast meteor]

Anyone have issues with warzone lately? When I attack someone I lose. Yet they attack me and I landslide win.....

[minor viper]

@austere needle up or anyone else who can explain to me

[austere needle]

I need screenshots please

[modern geyser]

I believe that there is a bug with Gold collection on RSS arms race day! with straight world gathering heros i was collecting 221k on a oil refinery. same heros on a gold mine are collecting 541dd per hour.

[austere needle]

Unfortunately no! Just drag and drop

[gentle slate]

Im workin on it He was Not online yet

[austere needle]

Many factors play a role in gathering speed and load

[shell raptor]

Any modder can fix this?

[main spindle]

Yes mine is all messed up right now.

[modern geyser]

yes i understand that, but why would gold be scaled so high on a scoring platform? max load per hour is still max load per hour........

[main spindle]

I just realized it has old comp data on my battle report in wz too. Looks like the system pulled old cached data somehow. It wasn’t me not setting up my defense because yesterday’s battle reports in warzone show my comps and stats correctly.

[nimble turtle]

Based on a large sample size of the deep sea event, the posted percentage of blue chests is incorrect. So far I've maxed out the event both days + had some leftover from before, and got 45/309 (14.6%) blue chests the first day, and 39/269 (14.4%) the second day. At this high of sample sizes, it shouldn't be possible to be that far off the supposed 20%. Using a binomial distribution, there is a .000138 chance of getting 84/578 blues, so either I'm the lucky 1/7500 person, or the 20% is wrong.

Yes, you can say I'm salty or w/e, but the numbers don't lie. There's something snakey or buggy going on here 🐍

Edit: to be more mathematically rigorous, I also took the cumulative chance of getting 0-84/578 to be more fair, and this value is .00041, so not much better. I've also talked to several other big spenders on my server, and not a single one has gotten at or above the supposed 20% chance.

[modern geyser]

<@&651622161219584000>

[livid aurora]

@spring lily No link without mod approval

@modern geyser Thank you

[umbral steeple]

how can i touch this?

[modern geyser]

Minimise your march@umbral steeple

[umbral steeple]

Thanks

[spare root]

Hello yesterday i bought diamonds and then i bought book with skills, today book just disaper ... Hoe i can get back them ?

[cobalt oak]

There's no alliance tag on intercept player window for things like supply contest.

[sour dune]

There is a bug when starting the game, if you press the world map before this pops out, the game will freeze in the world map. You can’t slide or press anything, and all I can do is restart the game. This happened with other offers as well.

[modern geyser]

Still on 24 hour timer

[modern geyser]

same here

[modern geyser]

these are still on 24 hour timers, as well as too strong for the new server. We’ve hit the thing hundreds of times but only brought health down to half. should go back to how it was

on top of that we brought it all the way down and still lost it. We knocked it all the way down but lost it due to the last hit rule.

[vagrant rapids]

I need to know how to go about getting refunded. I have been getting charged twice for every purchase...

[frail karma]

Please reach out to Customer Support if in fact this has happened, and make sure you check your Apple Pay/Google Pay logs to ensure it's not just in the process of being returned/issue in their payment services; and include receipts/purchase history from either service if you reach out to support.

[vagrant rapids]

Yeah. Apple is refunding over $500 worth of things I was double charged for. Of course there’s more than that. But it exceeds 60 days so they can’t issue a refund for any of that

[toxic nacelle]

you should speak to a dev, when refunded they will deduct that amount in 7000 gems per 99.99 refunded, to avoid that you need to let them know whats going on

[frail karma]

👆 that is a solid point so please do not issue any refunds without being directed so by customer support, so first step is to reach out there for guidance on whats going on and how to handle it.

[toxic nacelle]

if not you will be way negative reds, and it basically locks out everything, all purchases and everything, I almost just restarted a new account but we got it resolved, customer support is in no hurry just letting u know up front

[empty veldt]

Anyone else having this type of trouble? #bug-report

[frail karma]

If updating the game manually and restarting doesn't help; please try changing your ingame language to something else, then back to your preferred language. This should reset the translation labels.

[abstract burrow]

Working as intended?

[frail karma]

Hm?

[empty veldt]

It has been occurring all day. I have closed out the app an restarted my device multiple times.

[frail karma]

Please try changing your ingame language to something else, then back to your own, it should reset the translation labels

If buttons are hard to see: Click profile photo -> Bottom left button is "Settings" -> Then click the 🌎 -looking symbol with chat bubbles (to enter Language setting).

[empty veldt]

It worked. Thank you.

[frail karma]

Great, no problem 👍

[warm niche]

Here?

[limpid flume]

Combat time for ruins was supposed to be at 2 hours. This ruin has been in combat for 12 or so.

[red magnet]

The down Arrow for putting keyboard gets in the way with tapping space etc. When I took the screenshot it went to the right position for screenshot options overlay, but it went back after that went away. It's really annoying trying to type like that!

[red magnet]

I think they are updating that at maintenance this game day

[upbeat gazelle]

I wish i could put into words how much i hate the ruins now

[low shore]

I conquered someone in the ruins and still lost it to them, stopping the bigger alliances from taking all the ruins is a good idea, maybe a lock out on the ruins but that whole beat the red line deal sux

Our alliance had one for over an hour and then lost it

[gloomy tartan]

Run a bunch of throbs and have gotten 0 coupons.

[modern geyser]

i unlocked this repair slot and it cant be used

[rough crater]

bug

[ruby turret]

I’m having the same problem

[proud sail]

Please DM your uid

[proud sail]

DM your uid and tell me the date and time of the report

[proud sail]

DM your uid and send me a screenshot of your Kuruzo hero page

[proud sail]

It takes time for customer service team to process your case , please kindly allow them some time

[proud sail]

You have reached the top limit of the repair factory space, please kindly pay attention to the updates

[primal thicket]

Hi everyone! I keep having an issue with my lvl 4 March Size skills (Rare and Regular) in which I unequip from one hero so I can put it in another hero, but it doesn't appear to be anywhere. I have restarted the game a couple times and it still doesn't show in my skills inventory

[proud sail]

Kindly check both pages of the hero skills and remove them from both pages

[subtle latch]

Recent system email mentioned that the contest time was changed from 24 to 2 hours. Can someone confirm if this is a bug.

[proud sail]

Check the redeem page and see is you got any

[modern geyser]

hmm

[primal thicket]

Thanks, that actually worked.

[proud sail]

You are having a game version issue , download the app again please . Don't forget to link your account

[winter briar]

Does anyone have problems to login account with apple game center? Why can't I login after the update?

[proud sail]

what's your server?

[winter briar]

my server 732

[proud sail]

write a ticket to customer service, DM the uid you sent the ticket. Do not post your uid here

[winter briar]

now i try update game , wait a moment

[subtle latch]

Please refer to DM. Thanks

[shy trout]

I am being charged more than item price for my purchases.

[modern geyser]

Traduction n’apas tout compris pliz

[grim valley]

Bref, ils ont dit, que touts classe maître mécanique de venir en ligne, car il vont coordiner des tactiques et échanger des idées

@modern geyser

[fair crater]

Why would you claim theres big rewards in these new research facilities when there aren't any at all.

[tiny pelican]

See there is some issue I can't select the members for woo, all leaders can get same issue?

[sinful nimbus]

Same here

[native remnant]

Same issue

[native remnant]

Can't see any members

[sinful nimbus]

yes

[hybrid pike]

Well you all beat me to it 😂 I’m reporting same bug as ☝️

[little moat]

My war of Odinium is glitching it won’t let me select any members and I have zero selected

[fleet sparrow]

Same 👆

[rare lintel]

Fix ruins ASAP .... Still 24 hours in war state ...

[desert flicker]

Mine too

[gaunt totem]

Already reported, but kind of urgent lol. War of odinium member selection is broken

[eternal lark]

No option of select player ?? Missing. Player

[signal scaffold]

Same here

[quick stag]

Same here

@blazing hound send screenshot here

[opaque stag]

I got rss in vip took gems but I didn't get anything

[exotic sequoia]

I keep getting this green screen in my game

[spark swift]

Can't sign up members for odinium it's completely blank

[modern geyser]

Yes

Gems for compensation

[blazing hound]

Same Odin select group issue.

[gusty heron]

Odin won't let me sign up anyone

[exotic sequoia]

Is it time to quit?? This game is way too buggy for what we pay!!!

[fleet sparrow]

But they're doing well in fixing them👍

[hushed portal]

Yup me too. I already send report.

[grand merlin]

Yeap me too. Please fix soon bug war odin select members

[sour wyvern]

Same problem here

[umbral fulcrum]

Same here my whole server can't select people

[hasty tree]

Is this a bug or a bug ?!

[idle urchin]

Server 1216, cannot select participants

[hasty tree]

Working on it, give us some time please

[modern geyser]

Thanks

[smoky mango]

Server 1004 Odinium issues

[idle urchin]

Same issue with 1216

[idle urchin]

It is application issue, not Server issue

[hasty tree]

Working on it, give us some time please

[fair crater]

Why was the item list changed to it no longer stays on the last item you selected. That's how I would quick shield 😤

[deft trout]

@atomic meadow can you check those stats on deep sea hunting. I think they may be a tad off

[fair crater]

I had that same problem last odinium 😤 the bugs and lag are making me not want to play any events

[proud sail]

Please kindly check if it works now everybody

[fleet sparrow]

Yup thanks

[smoky mango]

Trust me my server lost SVS because the bugs made it so it didn't calculate pts tell the capital opend

[exotic sequoia]

Yes I agree to some extent but you patch one problem and we have some many more new ones. We get fobbed of with 50 gems for maintenance repair work that gets done. Am in 993 with same name check my level, my hero’s and comps. You will see how much I have pumped into this game for a low level only to have issues with the game everyday. That’s just one example. Think about all those other players out there who has put some much into this game.

[fair crater]

Same with ours, plus this march lag zeroed me a few times. My troops would just hover over the facilities long enough for an attack to hit and there was nothing I could do.

Also gettin red dots popping up and there will be nothing in the menu to collect or do

[modern geyser]

Yes it works now ty

[urban prairie]

Island store can buy 2 until 3 time before reset please check it

[fair crater]

Honestly the devs need to hire a more capable development team because there are so many bugs it's not even funny. Most buggy game I've ever played

[smoky mango]

Works on 1004 thank you

[modern geyser]

Why mechanical master takes 65 days more research time than comb elite ?

[exotic sequoia]

We had a very healthy server/sector but recently so many left and leaving cause of how buggy this game is and becoming.

[fair crater]

My whole server is boycotting ruins and events because the game is too laggy to play and the new ruin set up is ridiculous

[whole needle]

Why is it still 24 hours?

[fair crater]

Because the developers messed up yet another thing 😤

[short grotto]

Can someone dm and explain me about ruins?

[modern geyser]

I did sent again now another report

@proud sail

[austere needle]

@modern geyser your UId is visible please remove the screenshots and send it directly to Rubes

[eternal lark]

New ruins strategy is good but not for small alliance..
Also odinium we are unable to choose players

[austere needle]

@short grotto please ask in #☕│off-topic

[modern geyser]

👌 done thanks

[onyx sapphire]

When is runs bug fix taking place ?

[austere needle]

@onyx sapphire what bug?

@eternal lark here is bug report

[onyx sapphire]

The changes posted in system report

[eternal lark]

Unable to choose player and also contact us not working in my both server.

[north gazelle]

Please fix lucky chest, every other day the 2nd chest fails to open even after all helps received

Here the chest is unopened, side all 3 helps received abd still the open button is grey 😔

[onyx sapphire]

After maintenance

[austere needle]

It’s not a bug! It’s a modification on war state!

[austere needle]

Please try to force close the app and try again

[austere needle]

Have you tried to restart the game? If it doesn’t work so contact in-game support please

[austere needle]

Thanks for explaining! Please let us handle bug report!

Have you tried to restart the game?

[knotty sigil]

I’m confused by what you mean it’s a modification as it’s showing as 24 hours on all ruins. A better explanation would help a lot? Rather than just restart device. As we don’t want to commit a March for 24 hours ty

[fair crater]

Thank you so much 💪

[austere needle]

Yes new modification will change it to 2 hours!

@eternal lark your uid was visible so I removed your message! Please explain the issue

[knotty sigil]

So the modification aren’t currently in place? Sorry just trying to understand as the mail was suggestive this has already occurred

[eternal lark]

Contact us is not working.. i have Account in 773 and 1265. In both server contact us is not working

Also i can't update member for odinium

[austere needle]

You tap on the little symbol with headphones on and nothing happens?

@proud sail would you help please?

[eternal lark]

Yeah i know dear..☺️ every option means...i also complaint to mail id..they said they fix but they didn't

[proud sail]

Please kindly wait for the update. Our team is still working on it . The ruins which not be taken will be refreshed so players can attack. It should be done today .

[austere needle]

I just want to confirm if the function doesn’t work or by doesn’t work you mean you don’t get answer @eternal lark

[eternal lark]

Function is not working even i tap many many time☺️

[austere needle]

Even after restarting the game?

[next storm]

kindly dm me your uid. thanks

[grand magnet]

Base decoration purchase did not work. I just bought the blue fancy decoration. It shows as if I don't have it. Hope my money wasn't wasted.

[austere needle]

Have you checked your inventory?

[modern geyser]

im only getting training speed ups from rare loot in expedition is it bugged?

Cannot set up and save an 8th formation.

[austere needle]

I don’t think so!

[pale sorrel]

Or number 5, 6 & 7...

[modern geyser]

its been like this for like two days now though

[modern geyser]

I can save those. Just not #8

[austere needle]

8th? I only have 4! Please restart the game first

[austere needle]

Just Rng I would say

[modern geyser]

I did. Please restart your game 😅 look at my screenshots. You can now choose up to 8 formations. I can set up and save 1 - 7, but not number 8

[austere needle]

Please try to restart the game

[modern geyser]

are the odds public

[next storm]

let me ask around, seems that you are the 1000M player so designer gave you 3 extra formations

[modern geyser]

😁😁😁

[next storm]

nah. its a bugged test feature kindly dm me your uid

[elder aurora]

We got a ruin this morning, but we cannot use it until 5pm when it refreshes , this has lost us valuable time! Please tell me this will be fixed

[sage otter]

Yeah, finally more slots for formations.
However, I noticed two things there.

1. you can only configure 7.
   The 8 slot cannot be accessed via either the warhall or the quicksave.

2. please remove the annoying finger that points to the quick selection button. That was annoying before. But now he's really bothering you.

Otherwise, thanks for the update.

[grand magnet]

Thank you kindly, it was my first time buying

[subtle latch]

New pre-set slots has some bug.

Pre-set slots 5 to 7 confirmed but

Actual troops deployment
Slot 5 empty
Slot 6 and 7 okay
Slot 8 empty and not even in pre-sets

[dusty bear]

8 slots, but 7 formations...

[hollow saddle]

Hello! Love the new feature of 8 teams! But can we make the buttons a bit larger? Also the quick deploy button is in the way, and can the pop about not having a saved March go away. Since the buttons are small I miss click then I have to deal with a pop up. Also as stated by others slot 8 not available. Thx.

[vital flower]

8th not locked?

[mellow saffron]

To add of that the quick deploy cover the no 8 slot

[restive yarrow]

cool, i think it should have been introduced from lvl 60 -80 you get one extra slot per 10 lvls achieved - would be nicer way of introducing it, as everyone would enjoy more options

[mint forum]

The ability to quickly select previously saved marching formations is no longer available. 😲

[final silo]

Did you Update? It's on the bottom now

[velvet hare]

When does the new 2 hour timer start?

[mint forum]

This problem just occurred after an update

[honest dew]

Our ruins also going into 24h contest mode instead of 2h.

[modern geyser]

In gathering, the level of Ressources is not displayed properly in the notifications. I use the German version.

The second shall be Lv. 1.

[next storm]

can i have a ss plz?

[inland lagoon]

Why i dont have heart?

[sharp igloo]

Lose ruins for 48 hours as soon as they kill it, no defence time

[proud sail]

The drop rate is not 100%

[hexed willow]

Would be really nice that these get fixed ASAP, obviously there are still major issues with these complaints. I too am also still seeing these 24 hour war times that stated should have been fixed.

[lunar oxide]

Wrong server?

[next storm]

after the 19hours the ruin will enter the at peace stage, and then the 2 hour contest

[inland lagoon]

But if u see gold and heart im bum bum

[honest dew]

Alright thank

[inland lagoon]

Its wrong becouse Its not good, it should be between the OR picture

[next storm]

the text there should be "possible rewards"

if its not, then its a translation mistake, we'll need to revise it

[echo drift]

Can't make purchase on point store

[river wyvern]

Remove that hand it's in front of the numbers

[proud sail]

Thanks for your feedback

[proud sail]

what did it say when you failed to make the purchase ?

[restive cradle]

Every day at reset I get a notification saying Airdrop starts.
Anyone else have that problem?
Edit: our aidrop starts at a completely different time, for which I don't get a notification.

[modern geyser]

Yeah quick deploy button should be replaced with battle button

[modern geyser]

Or short cut to components/skills 👀

[echo drift]

It said nothing. A circle turning and fade out

[spiral current]

Why didn't you guys listen to the complaints about the ruins, 24 hr warstate isn't doable to defend, bring back the old. It also affects game play for supplies with alliances of 15 ppl taking over who never play.

[deep brook]

I thought the Lv3 resource ruins were exclusive to an alliance and could not be attacked when being harvested? Many members last night were attacked when utilising the Lv6 Oil Fields -- much to our confusion because we believed we'd be safe using them??

[rare lintel]

Will the 24hour war state on ruins ever gonna change (even though patch said it's 2 hour) ... Or we have to live with it ??

[deep brook]

Our server is a constant state of war. The rules made by players to not attack outside of KE - aren't followed because the power level of the top 5 alliances is relatively close ((This, I can accept is no-one's issue but the servers)). However, previously it was impossible to attack a Lv6 ruin. These stick out like a sore thumb because of their different graphics and make it so easy to target an individual alliance if the ability to not be attacked using it has been removed.

Is this a bug or an intended change?

[proud sail]

It will 2 hours in the future when this cycle ends

[spiral current]

It isn't only that, we miss the 1 hour need to hold. Was far more better then who has last hit. And now it also affected the supply battles cause almost no active alliances were lucky to have last hit. Please open the feedback channel again.

[honest dew]

This intensional to lose dmg for upgrading or visual bug ?

[modern geyser]

https://cdn.discordapp.com/attachments/827920981510717490/842737092055662592/Screenshot_2021-05-14-16-16-02-279_com.topwar.gp.jpg

[terse bluff]

You can forget about the developers of Top war. None of them care about my accidentally deleted account. I wait 11 days for an answer in the in-game.

[night totem]

I think you guys charged me twice for the same thing

I purchased Regular Weekly Card for gems earlier today, got receipts for 2 purchases

[haughty monolith]

good

[modern geyser]

Clearly this game is a cash grab for devs of topwar. This channel is a joke, nothing but fluff responses with zero answers!
It's like creating a ticket in game and being asked to wait. I have been waiting for a response for 6 days now! Not even so much as an acknowledgement from a human!
This place is a joke, this game is a joke, not getting another dollar from me

[static dock]

If we donate to the alliance tech and ruins are donations contribute goes up, but if we donate to alliance fortress it does not. If we donate to anything it the alliance it should go up! Please fix this problem.

[shut minnow]

I am not able to use keyboard properly please look in to it

[south kayak]

Evry time I get in game or from map to base . The game bugs and need 1m to reload everything 🌜🌛

[gritty widget]

this keeps happening when i try to log in

[junior laurel]

Bug gold mine?

[modern geyser]

Idk if this is considered a bug or it’s just not available. But i tried to transfer and it’s not allowing me

[icy creek]

It’s a defense formation. Look at lvl15 and you’ll notice the last row gets +50% DMG increase and -30% DMG dec. first 2 rows are walls while last is offensive.

[honest dew]

Ya im aware just wanted to make sure it was intended 🙂 thanks for the reply mate

[icy creek]

No problem, I had the same thoughts at first too

[eager jetty]

It's not about bug but I want to report a user from server 890 names system from Alliance no10 chilled

He has been abusive to us and now thr things are getting worse. Either remove him or I'll urge some friends to get into heated discussion with him

[still cedar]

Wrong pronounced Goldmünzen is correct version instead of Goldmümzen

[earnest rock]

how you guys deal with racism and racists in the game? or this game has to reported to google playstore for promoting racism?

[wheat pewter]

I can no longer scroll back in chats very far. I used to be able to scroll back months, now I can’t even do 2 weeks

Screenshot is an example of that. Is this a bug or a change in chat system? S1027, name “Kyle 🥕 “

[stuck owl]

Unexpected application closure after the update

[crimson helm]

Formations when going to attack or farm is gone

How do we cycle through our set formations

[severe field]

Bottom by troops list

[crimson helm]

Ty

[fair crater]

Why do y'all keep changing the same systems over and over again like the battle layout. If it's not broken, don't fix it.

[crystal adder]

Helo

[jolly orbit]

My natimz show old skills after updating

[crystal adder]

I have been waiting for 4 days still my problem is not solved please either get my account now or give me my money

[real urchin]

Can you please change the formation OR quick deploy button? Those flashing quick deploy hand made it hard to tap 7th or 8th formation.

[slim egret]

Previous one was much better

[south kayak]

Maybe because they added more slots

[real urchin]

I don't really mind about the current formations button placement, as it is easier to reach by my right thumb. However that flashing quick deploy hand is annoying as it made us tapping TWICE if we want to use 7th and/or 8th formation

First to shooing the hand off, second to tap the intended last two formations

[fair crater]

Horrible placement with the presets 🤦‍♂️ messing up yet again 👏👏👏

[fair crater]

Agreed!!! Fix the bugs or refund me all my money because this game right now isn't worth it

The #1 reason people are leaving is because of your development team 👎

[crystal adder]

For 4 days my problem has not been solved yet

[nocturne tulip]

Got put into negative gems as soon as game reset at 5pm GMT. Can someone please help me.

[modern geyser]

Hey I restarted the game multi time and still giving me this every time switching from base to world map

Any idea ?

[prime terrace]

Fix the bug when you search for resource tiles ot takes you to another alliances resource building. If you try and search again ot will keep taking you to that 1 tile. Despite the fact that there are empty tiles on the map.

[modern geyser]

when i click on the yellow dot it is boring on a mobile phone do you have a solution

[robust hound]

I had a bug where way to many purple shards of mine turned into deluhyar shards. Now I can't upgrade new hero to 5* . Is there a way to transfer hero shards to purple ?

[inland yew]

I'm an android user and cannot purchase any pack that costs £21.99 the game just crashes. All the other packs I can buy. Issue not just limited points store its ALL £21.99 packs

[viscid python]

Had the same issue this morning. 🤦🤦🤦

[inland yew]

@viscid python did you find a fix? I want the new hero 🤣

[modern geyser]

You can enter the map and without zooming in on the yellow dot.

[wintry comet]

This keeps happening on many places, when backing out of menus. On different accounts and servers, so it's not specific to any "place". After this, the game freezes and requires a force shut-down

[pine grotto]

Warlords didn't spawn after refreshing them.

[viscid python]

I'm waiting in line with customer service. With me the bug happens if I'm not able to immediately return to game after the purchase. Like today I got a phone call and when I went back to the game I had no points. But they def took my money 🤦

[pliant summit]

Just bought a 5k gem here and its says "no reward" you guys just scammed me 5k gems

[ionic zodiac]

@pliant summit have you turned in paint to get rewards?

[pliant summit]

Not yet, but theres a "5000" on a bottom right of the picture and it says that I can get so many rewards so I bought it and I got nothing.

Heres the proof that I spend 5k gems on nothing.

[stoic viper]

You need to complete the levels of the event to get the rewards

[ionic zodiac]

@pliant summit you receive them per level you complete though. It is like their other events

[edgy remnant]

i have 3 level 7 high rate fires but i am not able to merge them and when i unequip them it only says i have 1

[torn igloo]

remove it from all ur components pages and try again

[edgy remnant]

i have

[empty widget]

Gemmes payé, je n'ai pas reçu les récompenses !!

[edgy remnant]

i have

[pliant summit]

Just like this one I purchased

[pliant summit]

We have same problem

[gusty cove]

Hi

[orchid trout]

Guys, spending 5k gems doesnt mean you can immediately claim the prize, but mean you can claim the premium prize when you reach the supposed lvl. So when you reach lvl 5 you can claim 1 lvl 5 component chest from normal prize and also 3 lvl 5 components chest and 10 red recruitment ticket.

[livid aurora]

@pliant summit @empty widget 👆
Thank you @orchid trout

[viscid python]

Y'all have to kill WH or DF to get paint. You'll now get the two rewards to the right.

[pliant summit]

Got it thanks

[viscid python]

👍

[orchid trout]

@livid aurora Are you a moderator?

[livid aurora]

Yes

[orchid trout]

Then give me a couple of shards for my work lol:)

[torpid estuary]

Dimensional mines are allowing me to run the same March (best March) on all mines I take or join. I don’t know if that’s a bug or something new.

[edgy topaz]

How can I attack this 😅

[native notch]

My game keeps freezing

[low shore]

Do something with alliance ranking, we have a one player alliance in top ranking because of their cp, so far top ranking is controlled be 3 top alliances working on controlling the server, it’s bs

[nocturne nymph]

Once you have removed them from the army, navy, and air. Make sure you also remove them from plans. Once that’s done, restart game. Devs need to fix that as well.

[broken ridge]

So major issue for me on 882 wardoggs. Event showed up when first logged in spent my 5000 gems and when I went back to start doing my items for my benefits it is gone can not find it and now no event and no jems

[foggy wharf]

( dont wanna show how on dm please)

[heavy sand]

@tidal oar not here buddy #📖│server-information

[long oak]

I just bought a 1.99 paint pack mini and it never gave me my 30 paints

Pm me I’ll send the ss

[icy karma]

PLEASE stop censoring "IS HITTING" we say "is hitting" a lot in this game

[edgy remnant]

done that still don’t work

[sterile bridge]

Rockfield special skill is not contained in special air skill chests. My friend and I have opened a lot... like a lot a lot of them and havent been able to get it at all

[edgy remnant]

nvm didn’t do it properly it did work thank you so much

[thick edge]

Our lvl37 droid disappeared after summoning it. After summoning, one R4 accidentally removed forts. But it cant be removed before while droid is alive. Even if it can be removable,there is no warning or anything about it. This is a BUG. And we all need compensation for that droid. We didn't got any droid rewards and all our droid progress gone. And please don't make me wait another 6 days just to get a bot reply from customer service. I had enough of waiting on my side. Ban me from here idc. Do your job as you supposed to do. Don't ignore people if some coding or something messed up.

[nocturne nymph]

Not sure why that is happening, but that is the only way to fix issue. Glad it worked for you as well.

Game needs to be restarted in order for changes to take

[covert tangle]

I think this is a Bug 😅

[robust lake]

Our lvl37 droid disappeared after summoning it. After summoning, one R4 accidentally removed forts. But it cant be removed before while droid is alive. Even if it can be removable,there is no warning or anything about it. This is a BUG. And we all need compensation for that droid. We didn't got any droid rewards and all our droid progress gone. And please don't make me wait another 6 days just to get a bot reply from customer service. I had enough of waiting on my side. Ban me from here idc. Do your job as you supposed to do. Don't ignore people if some coding or something messed up.

Here, we report on code deficiencies that you forgot or overlooked in your software. Instead of ignoring our reports and solving them, don't pass off by blaming us or saying stupid things like this is normal, rather than admitting your code mistakes. You have bored us well. Most players quit the game because of your stupidities. I continued hoping that you could fix and improve this game. But I realized that there is no shit from you. I'll quit the game too. It will continue to leave a lot of players as long as you think about how to fill your pockets with dollars instead of thinking about player enjoyment .. !!!

[devout moon]

How do we stop getting duplicate charges for packs bought???

[neon mortar]

Did you guys forget to finish the 30 check in ?

Where’s my gold shard chest ?

[gritty pewter]

The drop rate is 80 % level 1 Green chest And 20 percentage for level 2 blue drop chest. After all these time all I got was 15 green and one blue chest... ThIs ratio is soo weird....

[cyan bolt]

Not a bug.. Percentages aren't guaranted, so you will not get that ratio always.

[gritty pewter]

So it's a scam 🤣🤣🤣

[gusty heron]

Your exchange rate for Australia 🇦🇺 is not right do you guys update them. I asked for the screenshot from my Australian friend and the exchange rate is way off.

[quasi turret]

The Canadian Exchange rate is at the strongest its ever been, and were still being overcharged by almost 20% over and above the USD. Google Play says its your choice. Why are you CHOOSING to rip off your player base?

[analog cedar]

Chat duplicate + translation error fix this please

[modern geyser]

anyone having an issue with server transfer? I already spoke to the cap holder for the server that I’m trying to transfer too and everything is set but it wont reflect on my end. I checked the newer server and it seems to be working just fine. Idk if this is bug or something but can someone help me out?

[eager flume]

Testo

[visual dock]

No option to merge into a legendary chest

[uncut arrow]

You can’t merge mysterious to legendary... not a bug

[visual dock]

So what do you merge to make a legendary?

[uncut arrow]

It’s random

Some times you get legendary sometime you get mysterious

[visual dock]

Ok thank you. Seems deceiving by how everything in game is set up. Thank you for clarifying.

[next citrus]

From going into the skins menu, clicking on the new one and then from event, the top then says jp_events01

[night totem]

Ye happened to me too. I did t get an answer let me know how u get on

[night totem]

As an Aussie, I feel this pain

[tacit mulch]

Looking to transfer a base from 600 to 900 but not showing as available, any ideas?

[sour mica]

new hero full rage doesn't trigger skill immediately, there no difference between 6 rage and 7 rage at start because of it

[oblique jay]

Hi, previous building disappeared but troops are still not at home.

Members can use them for other task.

[modern geyser]

Level are missing when we share something to friends

[serene ore]

Can't claim the rewards after I purchased them

[modern geyser]

@lapis imp @slate meteor @radiant lantern One of my friend has lost his account due to new update, anyway for him to recover back

[modern geyser]

@lapis imp @slate meteor @radiant lantern

[austere needle]

@modern geyser new update can’t do that!

@serene ore please try to purchase again and before going through payment cancel it!

[modern geyser]

@austere needle my friend has lost the account after it

[modern geyser]

He was lv74 and today only he brought diana

[serene ore]

Thanks Tara. Doesn't give me the option of buying it again. Did it with 5,000 gems but that options is not there anymore

[austere needle]

@serene ore Try to restart the game please!

[modern geyser]

He has complained to mod also ,but no response from there

[austere needle]

@modern geyser would you ask your friend to contact in-game support?

[serene ore]

Did that yesterday but will try it again now

[modern geyser]

He did

[austere needle]

It can take up to 72 hours of work days so he needs to be patient!

[modern geyser]

Ok thanks

[modern geyser]

@austere needle

[serene ore]

Restarted the game already and still not working. I purchased yesterday afternoon but still can't collect the rewards

[austere needle]

But you have claimed level 1 and you have reached only level 1!

19 level more to go!

[serene ore]

So the 5,000 gems that I spent yesterday to suppodsely unblock the rewards. What was it for? Because those gems are gone

[austere needle]

You have unblocked the one on the right side! Each level you reach you can claim it directly

[modern geyser]

@austere needle The game isn't showing the proper info about friends

[austere needle]

@modern geyser have you tried to restart the game?

[modern geyser]

Yes

[serene ore]

Ahh sorry, my mistake then. Thoug I was direclty unblocking them. Thanks

[austere needle]

@serene ore It’s ok! You have unlocked them but you need to reach to that level too!

@modern geyser please submit a ticket in game!

[serene ore]

Oki, thanks!

[marsh delta]

There is a bug in game. I can't see the two new heroes abilities

[modern geyser]

@austere needle How to do that

[austere needle]

Go to your progile then contact us then it comes a list with a little symbol with headphones on! Tap on that!

[modern geyser]

Ok thanks

[austere needle]

Even after restarting the game?

[modern geyser]

Done

[marsh delta]

Yes @austere needle I've restarted twice bit the problem remains

[austere needle]

Ok! Then you need to contact in-game support first 🤗

[sterile bridge]

Taaaaraaaaaa, dont know if this is a bug but it seems as if it is impossible to get the rockfield special skill out of air skill chests. I opened many of this, so did my friend.. neither of us have gotten it (total chests opened maybe 150-200)

[austere needle]

@sterile bridge You mean this?

[sterile bridge]

Nope the air skill chests you can get from the treasure stores

"Exclusive air skill chests"

[modern geyser]

Bonjour a10h je ne peux déjà plus regarder les vidéos pour récupérer les diamants quotidien et ne peut déjà plus rechargé pour récupérer l'or automatiquement ca fait plusieurs jours que ca dure

[silver mural]

My army temporarily disappeared for about 20 s after loading the game

[clear lily]

Hi. We have an issue on S1202 our troops have glitched in to the alliance RD mine. The ones that were in it as it ran out are glitching returning home. The new oil mine is being built on top. Please help.

[clear lily]

Also we have Odinium in hour and half and our members cannot teleport with this glitch as the troops are stuck in a march

[austere needle]

avez-vous atteint la limite quotidienne?

[austere needle]

Have you tried to restart the game?

[clear lily]

Yes. A few times. We have even tried leaving the alliance and coming back. There’s at least 15 people glitching

[remote zodiac]

Contact us, and payment from Google Play is not working, is their is any restriction or any sort of bug. I tried 3 times, re-start game but nothing work.

[austere needle]

Can I have screenshot and the name of server?

[austere needle]

Both doesn't work?

[clear lily]

Server 1202

[austere needle]

Please a screenshot that shows a troops inside

[clear lily]

All those lines are the members who were in the plot which ended. That cannot return home. The troops inside now are the ones building the oil one. I have a march inside building which is fine. And a march from prior trying to get home. I cannot screenshot the ones trying to get home

[remote zodiac]

Yes, contact us with button, and headphone logo is not working, payment is by default through google play, it is not working, every member in our clan is facing this problem

[spring elbow]

Contact us..... function is not functioning from near 3 months by now

[clear lily]

These are the troops building which seem to be ok

[remote zodiac]

But payment should work, of game must have other options of payment

[austere needle]

And it doesn't come back when you click return?

[austere needle]

Could you make a video about it? Is that others who have same problem?

[oblique jay]

Hi Tara, I’m the R5 from S1202 @clear lily
We tried many ways and nothing works.

Odinium in 30 min..

[clear lily]

I’m chatting with her. See what she can do 😰

[dry steppe]

Big sad

[south kayak]

Loading game takes long time and if I go to map and go back to base . Make the game run better

[versed minnow]

I’ve done like 6 heartthrob rallies in a row and not received a single voucher, just the chests each time

Why is that?

[modern geyser]

Bonjour non je n'ai pas atteint la limite vu qu'il me restait 4 vidéo à regarder

[ashen elk]

Enhancement facility bonuses do not apply at world boss and warzone. Is this a bug or an intended nerf?

[modern geyser]

Voilà pour la collecte de rubis et pour la récolte d'or

[winter briar]

Anyone having problem can't login via game center applle ?

[subtle latch]

There seems to be a bug in war of odinium. I suddenly cannot deploy my navy troops (army and air seems to be fine and even during the start of the game, navy was fine). I still have enough troops to deploy one partial march as what you can see from the screenshots. The bug happens when I attack either facilities or bases using my main navy march. I am certain that even if I send out 3 level 81 navy, it should work. As a point of reference, I have 45 level 81 and only 11 were damaged and went to the repair factory, which means i should still be able to send navy marches. @next storm

[pallid kiln]

Slot 8.
Bug ou correct?

[thick edge]

Our lvl37 droid disappeared after summoning it. After summoning, one R4 accidentally removed forts. But it cant be removed before while droid is alive. Even if it can be removable,there is no warning or anything about it. This is a BUG. And we all need compensation for that droid. We didn't got any droid rewards and all our droid progress gone. And please don't make me wait another 6 days just to get a bot reply from customer service. I had enough of waiting on my side. Ban me from here idc. Do your job as you supposed to do. Don't ignore people if some coding or something messed up.

[obsidian sapphire]

The supplies plane just kept flying off the screen like it wanted to go home early. 🤣 It followed the arrow, you can see the tiny end of the plane at the very edge of the screen.

[torpid coyote]

? 😂

[scenic hawk]

The skill on the ZH-2 Conqueror skin is not working. It does not activate at all when I tap the skill button.

[modern geyser]

Impossible de rejoindre l'odinium pourtant je n'ai aucune troupe dehors, ni en réparation, ni en construction...

[cyan ruin]

akatora hero pack will the event repeat..?

[vague talon]

In odinum and cant attack the bomb truck

[modern geyser]

you gotta wait for it to spawn

[vague talon]

It was spawned

[modern geyser]

once it gone you can’t hit it, hence why theirs lines pointing away and not towards the center

[storm flume]

Should make a way to delete units you can not repair, I've had odin units taking up my repair fac for 3 weeks now that I cant repair keeping me from playing odinium or saving any regular units

[gritty marten]

Game has frozen during odinium, nó touch input but game still running 😡😡😡😡🔥🔥🔥

[modern geyser]

in the description of odium it says that the reward takes place every alliance. but it is not the case in the reward, the alliances are merged

[native pelican]

Its the 4th time now I wrote this but not problem I will write it again

Everytime Odinium starts and we fight we get a march error even if the troops are available it says units not available march is not going out and we get stucked there like hell

It cant be that since 8 weeks you are not able to fix this i loose diamonds and troops for nothing only because you can not fix it

[vague talon]

Again nothing to hit and that was a silo.

[languid pike]

Has anyone else noticed Villiers attack increase for all units doesn't seem to be working?

[frank vortex]

I need help!

[tacit nymph]

I bought 600 Points in the Point store for 9,99€, but I got nothing. I still reported it to the support, but until now I have no reply.

Detailed Description: I bought the package four times. I received the points twice, once I got my money back because of an error and the fourth time I received nothing. No money and no ingame points.

[frank vortex]

disappeared from my account 2k gems

[cerulean fable]

Staff officer can't do anything now... Is it a bug or another change? I can't appoint anyone

There's no manage button at R4... R3 and so on no problem. We're losing time if we wait on updates. Please fix this

[ivory pollen]

Purchased weekly supreme card and it only gave me 600 gems instead of 1400

[quasi turret]

ANY UPDATE ON THE EXCHANGE RATE ISSUES?
I've spent over $1000 more than my American comrades for the SAME amount of stuff. Google Play says its your choice.
Why are you CHOOSING to rip off your player base?

[ember rock]

With everything in Odinium, I get "Unit not found" error message. It's hard winning anything when you can't attack😐

[modern geyser]

That’s because one of the troops that you’re sending needs to be repaired

[ember rock]

Only have damaged boats and trying to send out tanks

[modern geyser]

Well despite that at least got an odinium lol

My alliance had 5ff and we came against an alliance with 600ee and only one person turned up

[vale heron]

Where is the match balancing in Odinium? There is a guy with 3 heros and an influence of half our alliance influence…

Repair isnt working too…

[south kayak]

It’s says i have 23.5 . But down it says 35.3 for 5 star

[fading yoke]

It's only for the march she is in. Her other skill which you have to manually activate is for all troops even if she is not the march and that's for damage decrease.

[tidal aurora]

Everytime I buy packs that have troops(tanks, ships, and jets) the troops disappear when I claim troops from the ruins. It'll do the same thing when I get troops from events. It's not rare event anymore this has happened every time for the last few weeks

[modern geyser]

Hmm my ranking place isn’t correct 😅😅 also my cp isn’t counted in the alliance cp

[woven monolith]

@developers would like to see the reinforcements to all resource structures be used as one instead of the strongest player being the defense. If someone comes in stronger then the player with with strongest defense everyone loses. it should be whoever is attacking the resource has to attack everyone at once as a reinforced unit would defend as one not in turn. Then it would make those who chose craft over combat worth more then a tile. We would also be able to have tile hitting this way... in the end it would result in more revenue for the devs from those that chose crafts. I have 2 games going, I'm not investing into my craft game because there is no point... Might as well farm a tile then work on raising my craft lvl...

[dusty jasper]

Desapareció mi pieza reducción de daño 12.5% nivel 5, y nadie me soluciona apesar de enviar foto con la pieza

Esta pieza desapareció y el soporte de TOP WAR dice que yo no la tenía cómo la ven

Revisen si austedes les desaparecieron piezas y no se han dado cuenta, esto sucede con las actualizaciones

Hay un bug en top war desaparecen nuestras piezas y no las devuelven.

[gaunt mantle]

hi

I'm a player named KUNTEPER on battlefield 739
I made a mistake the other day, my account was suspended, how can I be but
I bought a package I forgot I opened it and returned it
My account was suspended

[gilded wolf]

<@&648871953050107904> can you help @gaunt mantle, he made a refund and wants to fix it. In game support is taking long

[spark ivy]

@devloper...I lost my account..I already connected with Gmail..but I logout tha login...
But I can't login

[old steeple]

S1172. The server became very boring. There is only one strong alliance and the rest of the alliances do not participate in the events and there is no competition at all. We want to integrate with an Arabic server in which we can compete, as many players want to leave the game because of boredom and the absence of the opponent. I thank you.

https://discord.gg/6x38kEsK

جميع الأعضاء طرشوا هذه الرسالة على خادم اللعبة في قسم طلب الاندماج

[granite solstice]

S1172. The server became very boring. There is only one strong alliance and the rest of the alliances do not participate in the events and there is no competition at all. We want to integrate with an Arabic server in which we can compete, as many players want to leave the game because of boredom and the absence of the opponent. I thank you.

[sly ingot]

I point the pioneer trail pack but it has not shown up, can anyone help

[delicate burrow]

Is Odinium bugged ? Our opponents aren’t here

[weak ingot]

Cant enter WoO!!!

[modern geyser]

Bought the 5€ Paint pack but got no points for my power drill

Hey Guys
Is it possible to lose the capitol after 00:00?

[noble nexus]

Opinion on 1175 keep coming up with "unit not found" but it would allow us to be attacked still.

Meant odinium

[empty ermine]

Since when odin consumes vit?

[thick kettle]

In expedition base, the only rate rewards that have been dropping for me the last few days are 5 minute training speedups... my points with the heroes are at 100... weeny am I getting nothing else?

The only RARE rewards dropping...

WHY am I getting nothing else?

[light matrix]

This happens frequently after the update and it's bothersome coz i need to restart the game everytime this occurs

[fossil yew]

Trying to claim ruin prizes generates this error. Prize to claimable. Server 278

[silent grotto]

I have just followed topwar in discoerd but didnt get the 100 gem 🤔

[oblique marlin]

Everytime I send a pm, I get a notification from the same pm even if they haven't replied yet

[torn vine]

Several people in our alliance reporting they popped 24 hour shields at reset and they expired well before the 24 hour period. Is this a known issue? I have two main war of odinium players down lots of troops because of this.

[sleek scroll]

Hola quiero reportar esto

[past sable]

Why is it when i play Odinium against 1 group everytime I'm not allowed to attack ANYTHING. I do fine every odinium except them

[remote yew]

Hi can i transfer from S938 to S1071 ?

[mild marlin]

Maybe instead of adding new features and hero’s and other stuff they can fix the problems that keep the game unplayable. These are just two screen caps I took from odinium war tonight

[empty tendon]

We had a silo event today I didn’t get any rewards

[lofty cargo]

You need to nerf the new hero, Akatora. Literally army is useless now because you made him too powerful. His ability instantly breaks Ben’s shield, which was the only thing that allowed army to compete against navy in the first place. If you guys want everybody to go navy in this game, just say it and remove the tanks and planes.

[thick kettle]

Since last update of the game, the expedition base has not been dropping any of the rare rewards shown if hero CP for the week is 100... it has only been dropping 5 minute training speedups

[dusk hemlock]

My uh WB didnt spawn?

[mild scarab]

955 world boss didnt spawn either.

[dusk hemlock]

It spawned 6 minutes late rip...

[tired topaz]

Because there’s already enemy troop there...so you would be attacking

[twilit siren]

According to the new hero description, the Navy is the only one that builds up anger stacks, but why does it stack up in army,and air too?
Is it a bug or is it intended?
especially The Korean patch is weird Please correct it. - server 1152

[near condor]

There was a glitch in odin war just now

No enemy march line towards my base and suddenly i got attacked and zeroed. Server 888

When i wanted to attack or reinforce bases, it shows i had troops available. But when i tried to use them, it states no unit shown/available.

Wasted at least 3000 gems just because the glitch is super confusing. Please retuen my gems. Server 888

Worst odin war ever

[gusty heron]

Exchange rate is still messed up.

[sour mica]

it's due to VAT etc, can't do anything about that unless you change your country, most likely not a bug

[modern geyser]

Bought the 5€ Paint pack but got no points for my power drill

[modern geyser]

Several players (in my alliance) report the use of a 24h shield that disappears within 8h

[modern geyser]

Ooo I may have to come visit🙈

[stuck sonnet]

When u search for lvl5 resource u often get an alliance resource and not a vacant resource.

[kind pagoda]

In war of odinium when our all troops get killed it goes in repair center. After this if we could get exact number of troops left somewhere in the display or while attacking if only live troops are displayed plz develop some feature for this as it gets annoying when zero troops are left still it shows all the troops but we can't attack with them as they are severed.

[ivory lichen]

Odinium today was crap screen in and out of base to green blank page. Every time we went to attack the game was glitchy it was glitching I’m lvl 80. I was being beaten by lvl 78 with 3* troops. I was using HRF 9 on both Army and navy. And lvl 82. Valhalla units. To have them wiped out. NOT HAPPY !!!!! For the Money we spend. DAILY!!! Very dissatisfied and Disappointed 😞

[noble nexus]

Does anyone have a follow up of the bugs reported here?

[empty tendon]

We had a silo event today I didn’t get any rewards

Exchange rate for usd cad. The game is charging more

[hollow tartan]

Ouzaaa ayoo droiidd

[hushed knot]

This happened to me at the previous Odinium. Sadly it was while I was being attacked. And attacked and attacked...

[south kayak]

The game need to run better. It bugs when I get to repair station

[fast shadow]

Also immoment ist das spiel nur voller Fehler gerade 20x marsch beschleunigt um anzugreifen wieder in der Base kein Bericht schild noch oben aber meine 20x Gold Beschleuniger sind weg

800dia fürn arsch hoffe auf Antwort

[rich cove]

Please make game smarter i got ported next to alliance edge even though there is room in fort

[nova cloud]

My 24h shield disapear after 11h or 12h during KE 🙃🤦‍♀️

[alpine galleon]

Found a weird bug. I got into my base without having any buttons on my screen.

1. Go to world map
2. Click on the "Hide buttons" on the left hand side
3. Click on the back button on your mobile device

Tadaa, no buttons on your screen but in your base.

[remote yew]

Hi why i cant transfer from S938 to S1071 ?

[rustic snow]

@modern geyser check PM, please.

[sour dune]

There is a bug when starting the game, if you press the world map before this pops out, the game will freeze in the world map. You can’t slide or press anything, and all I can do is restart the game. This happened with other offers as well. I’ve mentioned this two days ago but no one came back to me.

[modern geyser]

Hello, i want to report a bug with the component fusion... i already made a ticket in the game but had no reply so far. Last time when i combined 3 lvl7 high frequency components, they just disappeared. This now happened a second time with my hp component. The thing that bugs me the most, is that i invested a lot of money to get these and they keep disappearing. Can someone help me?

[strong siren]

same... several people reporting shields not lasting

[random tinsel]

I had a shield up during the KE yesterday and it expired early and as a result I was attacked and lost a lot of tanks, boats, planes and cp

[wintry comet]

the game won't let me do any attacks, telling me that i have no units. i checked, and i had units in base + the ones from collecting resources, that i just recalled seconds ago...

[long forum]

I was on odinium i could not tp to avoid attacks i could not send attacks said no units but show full i spend 4kgem on repairs to understand if I do something wrong and as result k just lose all units again cause i could not tp or attack tp protect units

[sudden brook]

My account has been locked out since yesterday showing -4445 gems and won’t let me do anything. I filed in game bug report but no response.

[torn vine]

Any updates on shields expiring before the expire time? Had several people deal with this yesterday

[subtle latch]

@modern geyser

[modern geyser]

already got reported

[steady crater]

When we played Odinium yesterday.. it was lob sided btw. They had 6 members playing vs my 26 members. All of them were lvl 80 and our highest was lvl 68. How the hell was that fair. The game kept glitching we couldn’t mass rally or even rally it would kick us out.

[steady crater]

Yes and nothing happens

[modern geyser]

Island store didn't reset today?!

[flint citrus]

My marches are sticking at the base

[cyan bolt]

It is lag, reset the game and it will be fixed

[round blade]

Hi why i cant transfer from S948 to S978

[torn merlin]

Server 989 had a glitch or bug issue and lost a component. High rate of fire lvl 10. I merged and put second on navy page and I do have screen shot of it and when game forced closed and reopened the comp was gone. Please help

[narrow raptor]

There is another version of this.
Click on your base
Click on skin button
Click on the green button with an arrow (this takes you back to world map view but hides the UI buttons)
Click your back button

You enter your base view with no buttons.

[weak dune]

I open the app then it closes itself out 2 seconds later

[thick edge]

This is why you guys changing droid now ?

[storm hill]

The game will not fully load for me

All text won’t load. The game functionality is still there

[fathom wraith]

I purchased the Vip package 4 which says it increases the VIT limit +30. My limit never increased. That was the reason I purchased it. I want my money back!

[ancient vessel]

Hello theres a bug where it shows that i am using a marching queue but i didnt use any and i go to the location of the march it gets to nothing
Do please fix it
I dont want a march queue taken frome

[vapid orbit]

Alliance Tech gives you to donate 200 times at once, Further, one can do donations every one minute, And donations doesn't get any Alliance Rewards too.. Please check Server 1216..

[ivory flare]

S834, 16/05/21 at 20:18 I purchased the Super Lucky Gem bag, accidentally doing it twice. The second got rejected, but the first has gone through but I haven't received the item although being charged for it.

[lethal trellis]

Akatoras ability says he generates one rage when a naval unit attacks however he gets rage when any unit attacks

[cyan bolt]

@vapid orbit That isn't a bug.. Fast Combat works like that.. 100% Intentional

[mossy prism]

Hi guys, the gold chest output got reduced after the reset today...

Is that intentional or a bug...?? I am from S1200...

@cyan bolt any idea...??

[random nexus]

Hace dias veo esto así nada cambia. No se arregla ni reiniciando el juego ni desinstalandolo.

Its been days that I see this that way and nothing changes. It doenst get fixed by reseting nor unstalling the game...

[livid aurora]

@random nexus which language ?

[random nexus]

Spanish or english, happens the same

[livid aurora]

Please try updating and restarting your game, if this doesn't work try changing to another language in game then back to your preferred.

Same please 👆 @sleek scroll @vapid osprey

[storm hill]

Thank you! Language change worked

[tawny adder]

My alliance was building an r&d tile, had 12mins left but now disappeared

[feral sparrow]

The programmers hate you

[late hill]

Battle report said only 5 rounds, replay showed 7

[remote yew]

Hi when server is partly open how much take to be open

[flat tendon]

Please fix odinium glitch! It shows I have all my units available even when I don’t. It doesn’t allow me to select a march and then I get hit because of all the errors! Has cost thousands of gems.

[fading sun]

How do you report someone loading a penis as their pfp?

[sterile bridge]

This happens when you don’t have my troops left but your preset march is selected

Any*

[flat tendon]

Units should disappear. How do I know how many units I can use of it shows all are available?

[late hill]

Really? there's a report profile picture button if you click on their avatar

[kindred pulsar]

Does he droid reset after tonight. Or are we safe not hitting it and keeping our points

[tropic pulsar]

Can't spawn rss after capping lvl 6

[lost sparrow]

Game freezes repeatedly since the update 1.180.1 released on iOS yesterday. No specific action triggers this - the UI will just freeze after a few minutes and nothing can be done until the game is force stopped

[proud sail]

Please kindly DM a screenshot

[proud sail]

You could save the sceenshot and send it to customer service.

[proud sail]

Thank you for your advice

[proud sail]

Please contact Customer service

[proud sail]

With supreme permanent card , players can be able to choose the personal profile pic

[proud sail]

Please DM the details

[proud sail]

Please re-purchase the corresponding package (do not pay! Cancel the payment after the payment prompt appears) to get the package.If it doesn't work let me know

[proud sail]

This is the normal setting .Please be advised

[proud sail]

It looks like you have a game version issue. please kindly link your account. then download the game again to see if it can be fixed

[proud sail]

Is everything okay now ?

[modern geyser]

Yes sorry for ringing the alarm a restart of game fixed the issue

[proud sail]

Please remove all CPNT from 4 pages

[proud sail]

you could check the details from your shield record , click your profile , base info , shield record , during the shield period time you can not attack any other players or their fields, otherwise the shield will be gone, also if you used another shield, the shield time will be reset with the new shield.

[proud sail]

Please DM screenshots

[fading sun]

How.

[proud sail]

Please give us more details of this issue

[fading sun]

Thanks. I screenshot it.

[fading sun]

Thanks. I screenshot it.

[proud sail]

When did it happen , please give us more details

[proud sail]

Please kindly DM a screenshot .

[proud sail]

,Applying for refunds will result in double gems deduction from the payment platfrom.

[proud sail]

Was everything okay after then ?