#🐞│bug-report

1 messages · Page 53 of 1

modern geyser
#

I have the issue as well

bold ivy
#

My game will not load since update. It updated in app this morning then it would not allow me to do anything so I closed it and tried to update the app via playstore and reloaded and now it tells me the server is down for maintenance

sharp drift
primal marsh
#

466 as well.

viral nest
next storm
#

Had a real quick update a couple of minutes ago and you should be able to enter the game as normal now. Don't worry guys

#

I have the issue as well
@modern geyser may need to reinstall the game

leaden olive
unkempt grove
#

Can we get it visual fixed that we see the whole skin and not the deco as higher prio in the front ?

brazen ore
#

my main quests to build gold mines are bugged. they're stuck at 20/X. when i build more, the number resets to 5/X

tardy edge
thorny bramble
#

Not sure if this is a bug. Is there a difference between older and newer servers in gather load or gather speed?

visual star
craggy anvil
#

Commander, thanks for the feedback! We will check and fix it soon! @lofty panther

craggy anvil
craggy anvil
# tardy edge

Commander, please tell us more details about your question. Thanks! @tardy edge

craggy anvil
frail idol
#

I cant login to the game. I tried reinstalling, but that didn't fix it.

modern geyser
#

Can anyone help it’s still saying maintance for me since 16:00

#

This is so unfair everyone gets to play apart from a few I hope for reimbursement

frail karma
modern geyser
modern geyser
#

Hello the maintenance during ?

#

I have no idea but loads are playing and we losing out

pulsar comet
neat loom
split shore
split shore
#

Need help

torpid coyote
#

könnte das team von topwar mal bitte einführen das profilbilder in 4k oder hd qualität nicht als 144p hochgeladen werden? wenn ich schon 23 euro ausgebe für ein paket womit ich ein profilbild hochladen kann, dann auch bitte so das es ne ordentliche qualität hat

craggy anvil
craggy anvil
next storm
next storm
pulsar comet
#

It disappeared
Lokiney you already have my uid

bright trout
#

Ketahuan Indo

#

Funny man

thorny bramble
#

Not sure if this is a bug. Is there a difference between older and newer servers in gather load or gather speed? could someone clarify please?

modern geyser
#

Again new glitch after treasure badge redeem badge lol😂 you can't able to click to redeem now bug replace with new bug shhhh

gritty widget
#

372 doesn’t seem to have treasure guards

modern geyser
unreal fiber
#

Lool just came here to report same issue Bagas

next storm
#

badge bug noted and text bug will be fixed soon. thanks guys

soft nest
#

Always getting zero treasury badges. This is super frustrating to get zero badges from 40 to 60 boxes. Have you guys gone crazy. Fix your system

next storm
visual star
opaque sierra
#

on the second island I unlocked a lot of land then the price jumped to 2.25EE. took me weeks to get that. Then once I bought it the price jumped back to 2.50 DD. I'm on server 715. I'm assuming this is a bug. Can I get the 2EE back of gold. Lol

pulsar comet
#

🤷‍♂️ level up a few times instead

patent turret
#

Can explain me why in 2 days I've done 100 elite Recruitment, not even one time a hero, only shards??? Or I am unlucky or there are something. Please

robust jackal
hot galleon
carmine ermine
storm goblet
#

The Decor should be on the top of the base skin because It ruins the aesthetic of the look.
Please fix this bug.

opaque sierra
strange pike
craggy anvil
#

@hot galleon @robust jackal Please update the game tomorrow and try it again! Thanks!

craggy anvil
craggy anvil
pulsar comet
next storm
pulsar comet
#

👍 thanks for the clarification lokiney

next storm
#

thats scheduled maintenance

next storm
#

Known bugs:

Text overlay (Alliance help request panel) - fixed
Treasure badge redeem badge
Shadow of Dragon base skin & base effect

bugs above are anticipated to be fixed next week on Wed or Fri.

austere needle
#

We have no Arms race in server 766. Is that a bug or on purpose?

austere needle
#

May we know the purpose? We are loosing minimum 180 gems per day because of that

next storm
#

newer servers (opened within 30 days ) won't hold events as older servers do, including: Arms Race
Lucky Fortune
Beach Landing
Armament Operation

hollow crescent
#

Türk yokmu yardım acil

austere needle
hollow crescent
#

3 saattir böyle askıya alinmiş ne bakimi

patent turret
#

Don't understand 99$ gone image block, loading and reset the game, logging no money or tickets???

#

????

honest fulcrum
#

Why my plan look 4 plans instead of 1 plan in base visit mode. It's only happens when we put plans on any tiles.

#

Base in reality in base owner

austere needle
#

Delete your iD please sit shouldn’t be public

hollow crescent
#

Yetkili kimse yokmu burda

obtuse sinew
#

😭

austere needle
hollow crescent
austere needle
hollow crescent
#

3 saat oldu sabahtan kurtarmaya çalışıyorum 😒

austere needle
hollow crescent
#

Vurdum evet gerekli her yere başvurdum mail bile attim

austere needle
gilded bane
modern geyser
#

I failed in attack against player with 18 dd cp in exercise. my cp is above 700 dd!
It is happened by bugs?

pulsar comet
#

Comps and stats
Are why you lost

craggy anvil
craggy anvil
craggy anvil
# honest fulcrum

Commander, please try the following methods:

  1. Install the latest version of the game. If you have the latest version of the game installed, please restart again.
  2. Clear the cache.
    If you still meet this problem after completing the above steps, please pm me your ID for the check. Thanks! @honest fulcrum
#

Commander, please send us your ID for the check! Thanks! @obtuse sinew

modern geyser
lofty panther
modern geyser
#

These items are not vit
They are capsule points to get rewards

storm goblet
#

Hello developers can you please add countdown timer for the new base skill that would help a lot

modern geyser
#

It shows Level 50 Air-Bomber, but in have still 50 Blur one. Bug?

#

Blue Fighter Level 50 i have.

glacial tiger
celest osprey
#

Not a bug but I purchased a pack and hasn’t come up yet and and on my PayPal it has come up saying I brought it

orchid otter
#

sometimes it helps to reload the game and it might show up then

celest osprey
#

Do that and turned my phone on and off and nothing came up

#

Finally came thru

oak salmon
sturdy agate
#

Hi plz Need help on s712. I don't win rewards of world boss at 9pm. IN FRANCE.

livid aurora
#

@sturdy agate Vous recevez les récompenses tout les jours à 14h

#

Voilà l'explication

sturdy agate
#

Oui

livid aurora
#

La prochaine sera demain à 14h

lofty panther
hollow crescent
#

Hi dev

#

Help me please

inner quartz
inner quartz
#

Yanlış yazılmış eilt degil elit

calm reef
#

Not sure if this has been reported, but in the dock getting a ship out is extremely difficult. I have gotten it to work once but in general I have found getting pieces out of the dock/hanger to not always recognize the arrow out button (I have fat fingers for sure but I'm pretty sure I've tried it enough it's not just that)

modern geyser
modern geyser
#

Hier ist doch was falsch, oder?

strange pike
teal trench
#

my friend used a 24h popstar skin and merged some units, swapped back to the super miner and then when he had more units, he went to swap back to the popstar skin and it wasnt there. is this a bug or intentional game design?

junior umbra
#

757 no kill event again? What are you playing at

thick edge
#

744 no kill event too, arms race is disappeared ?

craggy anvil
craggy anvil
craggy anvil
craggy anvil
hallow skiff
#

No KE in S754 everyone is attacking each other we need help 😂

patent turret
#

Today only after capital contest, I was looking for traps, I had like 4 navy traps level 3 and 2 air traps level 1, but not founded, I think when silo event finished you took as well all traps that I had build, please check it.

calm raptor
#

Ist ein Mod hier der mir helfen kann ???

#

<@&667608292981211136> ich habe ein Problem mit meinem acc.
Erst konnte ich nicht schreiben die tage... was jetzt wieder geht... jetzt stelle ich fest das meine komplette Kampfkraft verlohren gegangen ist oder eher gesagt weniger geworden ist. Dies hab ich gerade verglichen mit sceenshots anderer spieler, und diese sind sogar im lvl niedriger als ich. Bitte um Hilfe...

oak salmon
tacit forge
#

I am having problems with my account. Some how I ended up losing almost 18k gems from my account. No idea how or where they went. Please help.

stone ice
#

Refresh on warzone exercise (svs) seems to be broken.

dawn pine
brave ore
#

In the war zone exercise SVS, I am always matched with players many levels higher - when I refresh to find a better match the challengers don’t change (Doesn’t refresh) This has been an issue for the last 2 days.

gritty widget
forest junco
next storm
delicate pivot
#

Not getting any notifications in game. Private chat, alliance chat or attack notifications. Been a while. When is it going to be fixed?

junior umbra
#

Why is there no kill event on server 757, some communication would be nice!!! People build all week for it to just be removed...

tropic oak
#

Why am I losing rank in SvS arena to a higher level player

obtuse sinew
modern geyser
celest osprey
#

@modern geyser it’s finally came it’s finished

modern geyser
#

Great to hear that

wild python
#

I’m pretty sure it’s bug when you try 25 times to get some talent speed but can’t get over 30%?????

obsidian stump
#

this isn't really a bug but I cheesed getting some new areas, I used the intermediate optional unit +1 card to get some troops stronger than I could produce on my own and then used them to defeat the area, which in turn gave me stronger troops which I used to defeat the next area and I did this for five different areas

tulip canyon
#

No inventario aparece numero diferente do mesmo componente Velocidade de Tiro.

#

Num lugar aparece 3 e noutro 2 w nao consigo fazer a fusao para level 9 deste componente.

obtuse sinew
#

Again :(( some one plz help me because my account still lost 😞

warped field
#

Paints don’t increase stats. Took a screenshot of before and after using all 3 types of paints with no effects on my stats.

molten jewel
#

Muy Buenas noches equipo de top war. Tengo un pequeño problema. Quiero hacer una compra al juego, pero al intentarlo hacerlo me sale un mensaje de error

#

Good evening, top war team. I have a little problem. I want to make a purchase from the game, but when I try to do so I get an error message

next storm
cursive nebula
fervent glade
#

hey I just got that game

modern geyser
next storm
modern geyser
#

Uid? What is that?
This problem has already occurred on my two game accounts, and the events page offers bugs like this.
And after a few re-logins are resolved, it is better for the developer team to make changes to the programming line in this case to improve it.

white dove
spice cloak
#

anyone who have problem with google account?

celest osprey
#

Offfffffff

obtuse sinew
glacial tiger
flat tundra
#

No 70% lucky discount drop after using 27 lucky discount tokens.. by the probability mentioned, it should have dropped atleast twice or this is normal? Let me know if you need my uid to check this.. thanks..

final silo
#

@glacial tiger using android? Its probably due to google having issues currently

glacial tiger
broken pier
#

It isn't a bug but this needs to be changed to Quick collect From Collecting tax in new servers, new players getting confused.

brazen ore
#

"Construction Elite" perk level 5 says "increase building speed on the map by 25%"
If baseline is 30 minutes, that should mean 22.5 minutes but instead it's 25 minutes.

unique schooner
radiant lantern
#

@unique schooner is this still a continued issue? I saw this after reset for about an hour an or so but now the issue seems to be resolved

pastel bison
#

Messages you get in PMs don't load until you send something! Fix this please

radiant lantern
sharp drift
#

The translator is broken in server 712. Been like that all day

terse lichen
#

It's broken in 747 as well

fathom herald
sharp bolt
#

Hi, I accidentally unbound my account. I have my account id. I'm trying to submit a request to have it restored, but the app won't let me submit it because it says I'm missing a required field, and the required field does not have any ability to intake data

high summit
fathom herald
#

@sharp bolt contact lokiney (the dev) with your issue and she should be able to help 😊

@high summit the vit is automatically added to your overall when you purchased the base its a default increase just for owning the base itself 😁

radiant lantern
#

@high summit this is what is mean when it says holding in stock that means permanent adds.

high summit
#

Ohh, Thanks 😊

hasty moat
#

Is this a bug? We both have level 10 RoF but he attacked 4 times in a row without me attacking back in warzone.

fathom herald
cinder comet
#

If I hit WB 5 times at my night round, and hit again 5 times in my morning round, I do not get any rewards mail for night attacks. In fact, I get one mail in morning saying I attacked 10 times - and rewards are for 5 hits. WB 3 rounds have 3 separate reward for 5 times hit or just one reward?

flat gorge
inner bear
#

the translator is not working

lucid shard
#

Translation bug

loud canopy
#

Traducción bug

stray frost
atomic meadow
#

Google has been having issues today

#

It is on their side

alpine solar
#

El translator isn’t working mi amigos

atomic meadow
#

The translator is google too

signal python
#

Translation errored^^

wild python
#

This extra page keeps coming up and I can’t find it when I exit from it. I’ve asked they say it’s for lvl 80 as I’m not but it pops up often when I open talent

clear dove
#

This game.....
If you click claim on two rewards in pioneer too fast or by mistake you only get to claim one of them. The other one is showing claimed but you didn’t get any reward.

#

Why even have these redundant extra claim “steps”. It’s nothing but extra clicks that also provide bugs with claiming.

modern geyser
final silo
#

Cant attack even though it's currently silo Event. Restart fixed it but still annoying

craggy anvil
#

@final silo Commander, thanks for the feedback! Please pm me your ID for the check!

wispy dirge
#

Has anyone's purchase been refunded or fixed throughout this google glitch? I do understand that there was a glitch, what I don't understand is the non- reponse of it.

sonic umbra
#

Is Warzone revenge working as intended?
I attacked Dozer once but he was able to use that revenge multiple times rather than just once.
Another alliance member tested this and he was able to attack the same person 3 times on a single revenge.

deft edge
austere burrow
#

Skin and training time are the same! The skin boost DONT work closing and reopening

main prism
#

Anyone else seeing Diana only reducing by 1 for warhammers recently?

dusky verge
#

Fix finally rocking horse decoration boost , it doesn't give any real dmg boost ,just adds up a numer at stats ,tested it out multiple times

gritty flower
#

Yes my rocking horse Doesn't work too. My damage for world boss did not increase at all

radiant lantern
velvet peak
#

A friend of mine bought a used android phone. He installed the game on it and before he can even sign in, when it gets to 90% loading it tells him that his account has been suspended. He's never played it before. Any idea how to fix this?

next storm
flint shadow
#

Payment problem

tawdry gust
#

I bought the 3280 gems that said 2x on them.
After purchase I did not recieve the 2x gems.
I went back to look and the 2x bonus was now missing.
It was there qhen I purchased it or I would not have thats for sure.

swift trail
#

I cant fill the fields

tawdry gust
#

Had the same problem

lunar jacinth
#

@deft edge o arada oluyor bende de olmuştu yani büyük ihtimal bug değil

gritty juniper
#

On Server 855 we haven’t seen anything from the Christmas Gift Event I keep reading about.

velvet peak
leaden olive
woven quarry
#

Using this skin and in this formation it should be decreasing navy training time. But now I'm having issue with it. No matter which type I transform I can't decrease my training time. Even if I use other skin to train, the training time remains the same. And I train my troops AFTER I chose and transform the skin.

#

I already contact the service in the game but nothing has been done yet. It has been almost a week. I even send a video to their email and prove it but nothing done or replied about it so far...It's really frustrating

weary gulch
#

The supply event has no “Christmas” special effects hmm

#

I was anticipating santas sleigh, like the march skin , dropping supply drop presents to gather.

undone temple
#

How come your game has such poor support?

#

No one ever responds. But yall are making a ton of money off us

marsh fog
jaunty plank
#

Hello, I need a quick answer on this, (I have pieces at 8 and 7) with commanders at 60 and 100 and how can someone who has pieces at 5 do more damage than me?

undone temple
#

<@&704249193148973067> hello?

tall terrace
atomic meadow
#

@undone temple I make nothing off the game and neither does any other mod support gets busy like any other company when multiple tickets come in

#

Some like to debate more than others so the ticket takes longer to close

iron comet
#

Also google has been messing up for a few days now, which has affected in-game purchase plus translate in-game.

frozen magnet
#

I think @atomic meadow that's a comment against in game support which is fairly useless

undone temple
#

Its agitating. I understand needing to get help for others too but to never respond.

iron comet
#

@jaunty plank depending on what components you used vs what they used, troop type of generals used alot of factors

jaunty plank
#

@iron comet That person does not pass level 40, I am level 57. How is it possible if I have better heroes and Components

undone temple
marsh fog
gilded wolf
#

@marsh fog did you checked all 4 pages where your comps are equipped?

#

Need to unequip there to

marsh fog
#

Oh ok, i forgot i had other pages, thanks :)

iron comet
#

@undone temple because of google having hub failers, there been a massive support tickets sent
Plus payment issues
Plus some can't send ticket at all.
They are trying to handle vthis as best as they can.

undone temple
iron comet
#

<@&648871953050107904> 👆

undone temple
modern geyser
#

Other people on my server have the new decor limited time purchases but I do not ?

white rock
glacial tartan
modern geyser
#

Nvm it fixed after resetting

flint shadow
#

How can i get free gems😂😂

torn pelican
#

ı accepted discord invitation but game did not give 100 gems to me is this a problem only my account?

modern geyser
#

?tr auto on en

heavy sand
#

@modern geyser new event for hero

#

Where normal recruitment vouchers are used

modern geyser
#

When starts the event? An other moderator told me this Thursday but there’s nothing today.....

heavy sand
modern geyser
#

@heavy sand I DIDNT see that Event please answere me

heavy sand
#

What server are you on? @modern geyser

modern geyser
#

@heavy sand lets write private the cooldown is to much here

frank lake
#

Dante doesnt appear to be adding any stats...on offense or defense... neither air force atk % or hp %...or all atk% or hp%

leaden marlin
#

I have the Great Scientist specialization for Mechanical Master. It has this perk part way down the skill tree but my server (705) doesn't have tax centers (we have gold harvester) and it doesn't seem to have the concept of a "Crit Hit" Should the skill read differently? Is this perk just useless for newer servers? What about the similar Free Tax perk?

nocturne turret
#

Hi team

#

I had given complaint though in game tab. I had used merge all option for weapon buff lvl 8components

#

But I didn’t get lvl 9 weapon buff component. Also tried from Arsenal tab to convert lvl 8 high rate fire

leaden marlin
nocturne turret
#

But same didn’t get lvl nine. Now I hav only 1 lvl 8 of each.

nocturne turret
grizzled jungle
#

The new $20 pack with the new Statue is not available to all people

#

The super ammo Workshop

undone temple
#

@Developer I Think it would be nice if you please make contact with me. I'm patient but this is unfair.

undone temple
#

<@&704249193148973067> how come others can tag developers and I cannot?

atomic meadow
#

<@&648871953050107904>

#

The settings don't allow it @undone temple I cannot change this someone with higher discord permission than me will have to change it but you can tag them individually

#

What is your issue @undone temple maybe I can help

undone temple
#

I've been in contact with a mod most of the time over the last 24+ hrs. I have to wait on a dev but I'm getting impatient because it appears the little people like us don't matter so long as the game gets its money

atomic meadow
#

I am happy to try and help but of you don't want my help I understand 😊

undone temple
#

I've been told by a mod there is nothing they can do but I can message you anyway if you like

atomic meadow
#

The developers will be online in a few hours and they will see the tags as well

#

Lokiney is the main one I see helping in this channel

next storm
undone temple
#

thank you, sending now

fathom herald
#

@torn pelican please don't post your ID to public, only ever keep this for yourself or if a official dev asks for it. Please private message lokiney with your personal ID. Players can use your ID to hack your account. Be safe 🙏take care 🙂

tired shale
#

What happened with the stores? Flash sale, legion store, VIP?

#

Got it

torn pelican
#

@fathom herald thank u bro is my message seen still

fathom herald
#

@torn pelican I removed it, you should be fine 😁👍 make sure you keep a copy of your ID safe incase anything happens. The devs can use it to help recover your account

torn pelican
#

ok my dear developer it is super returns thank u again u recognize thst ı m new at the discord😄

acoustic lagoon
#

@next storm can you help me with an in game bug issue plz 🙏🏻

undone temple
#

@next storm Did you just log out mid convo or do you plan on writing me back?

fathom herald
#

@undone temple please be patient, the devs are extremely busy dealing with multiple people at once aswell as the game development itself. She will reply when she has spare time 👍 you won't be ignored don't worry

undone temple
tired shale
#

Financial Center building 👍

velvet peak
#

what is classed as local time?? for capital event

next storm
velvet peak
#

ok thanks

white frigate
#

It says failed to match...even tho I tried many times

next storm
mossy prism
#

Keep on recieving transaction error in ingame purchase.. might cause double transaction..

distant ore
#

@next storm how long does it take for Devs to decide on next merges we've been asking for a while now

livid lynx
distant ore
#

@livid lynx yeah we've been putting it on there you get no where at all

iron comet
#

They don't merge every server they look at each request and see if it's possible. Plus it takes time to set things up.

pastel bison
#

Expedition bug where I will win and it will say defeat but let me continue every time.

visual rover
#

@pastel bison not a bad bug 😁🥳

pastel bison
leaden marlin
heavy sand
#

@worthy rapids no advertisements here please

idle burrow
#

Hi ges

#

hello ges I'm new here

modern geyser
leaden marlin
# leaden marlin I have the Great Scientist specialization for Mechanical Master. It has this per...

Okay @dry iris officially reporting this as a bug. I got the resources and speed ups to to get 1 level in the Tax Enhancement Perk. After getting the perk I used my first free Quick Collect from my Gold Harvester. When I go to quick collect from the gold harvester again it just shows the normal quick collect box with the 100 gem quick connect. In the attached image it shows that I have one level in the perk trained, and have used the quick collect once, and seeing the gem cost to use it a second time. Having a perk that defines the specialization of a class that doesn't work is a very big concern. I'm am guessing that the same issue also applies to the Tax Enhancement perk in the same tier because S705 does not have tax centers and do not have the concept of a crit hit for gold collection.

Server: 705
Location: US
Expected behavior: Having 1 level in the Free Tax perk of the Great Scientist special so give you an additional free collection from the Quick Collect feature of the Gold Harvester, bring the total to two free Quick Collects.
Actual Behavior: Having 1 level of the perk does not add or change the free Quick Collect functionality of the Gold Harvester.
Reproduction Steps:
Assumptions: You are on a server with a Gold Harvester. You have 5/5 in the Navy and Air Force Resistance perks. You have not used your free Quick Collect on the Gold Harvester for this reset period. You have the required resources and speed ups to train additional Perks

  1. Click on your Gold Harvester building and go to quick collect skipping any warnings about Gold Mine levels.
    1a) verify that you have 1 free Quick Collect
  2. Go to your mechanical college and go to Special Perk tab.
    2a) verify that you do not currently have any points in the Free Tax perk.
  3. start researching the first level of the Free Tax perk and wait for it to complete
  4. after research is complete navigate back to the Quick Collect feature
    4a) verify that it now has a gem cost to quick collect
cyan bolt
tranquil phoenix
#

I just swapped over to combat elite and now I have shards I cant use? I thought everything changed over. Is this a bug?

low jewel
#

Not a bug everything you spent comes back so if you were mechanical before you would get gears back @tranquil phoenix

tranquil phoenix
#

Not a bug everything you spent comes back so if you were mechanical before you would get gears back @tranquil phoenix
@low jewel what is the purpose behind that? If I'm swapping to combat, why give me mechanical gears back?

woven quarry
granite sonnet
#

Sub66 in my alliance can't access his gift page on alliance, he already reset game and nothing has changed, could you help him?

next storm
next storm
leaden marlin
next storm
next storm
stone ice
#

Hero tab is showing components.

next storm
cobalt oar
#

I opened my hero components tab thing and this happened I opened restarted the game and it still happened

next storm
#

Guys this problem is well noted and techs are working on it right now

wicked dew
#

Ok so it’s been put in here so it’s not just me who’s got comps in the hero section

modern geyser
#

One message removed from a suspended account.

next storm
#

Hero - Component tab in inventory under maintenance🛠️

quaint lichen
prisma jacinth
#

Hi, I just found out a new offer on the VIP9 for Amalia. I tried to buy it, and instead of getting Amalia offer, I got Bradley offer from VIP8 which i don't want. And also the Amalia offer has disappeared. How do i proceed? I just want Amalia offer instead of Bradley. Do I have to charge back the sale or can you switch this?

tepid canyon
tepid canyon
#

No hero stuff in hero tab only components

crisp gorge
next storm
#

Hero - Component tab in inventory under maintenance🛠️

tepid canyon
#

Oh ok ty

gusty roost
#

1 -Deep sea hunting stopped without any reward
2-Components are shown in heros menu
3 -VIP 12 pack disappear

All out hero shards are gone what's this ?

next storm
pearl briar
#

Dont know if its a bug or not, but deep sea event gives not a single golden box after merging at least 12 times. I know you get less golden than purple, but this is bs. Ive asked around and everyone saying same thing. Something is wrong with deep sea event

austere burrow
#

Deep sea is the dumbest event in game

modern geyser
obtuse sinew
#

"Yêu cầu 1 lượt hỗ trợ" nhiệm vụ này dù có hoàn thành cũng không thể nhận thưởng

gritty juniper
#

I’m being charged on my account more than what you were advertising what’s going on with that

still sphinx
#

MADE a recent purchase and it failed and took my money. Need help asap. Thank you

glacial jewel
#

The super ammo workshop is only available to a few people in my server

knotty jasper
sacred nebula
#

The who attacked who REALLY needs to be fixed in this game. I can’t see who attacks who from the chat in game. With the picture below it would show “Holendes” defeated “Sage” in battle. But it was ACTUALLY “Sage” attacking “Holendes” and ”Sage” lost.

How to fix:
PLAYER1 attacked PLAYER2 and (Won/Lost) (battlefield coordinates)

Thank you,
Oblivion

#

@next storm

brave ore
#

SVS war zone exercise - I cannot refresh, getting pop up saying I am too powerful - but everyone on the list is many levels higher and far more powerful than me... I have to stop challenging or lose - how am I meant to challenge if it is 100% going to fail

glad gyro
#

Agreed this message really sucks... please adjust as oblivion suggests

iron comet
#

@still sphinx need to do a in-game support ticket

still sphinx
#

Ahh thank you

iron comet
#

@gritty juniper need to do a in-game support ticket

floral latch
#

Hey, I'm not able to merge level 5 components even tho I have enough

iron comet
#

Check all slots on each hero @floral latch

floral latch
#

@iron comet no that didint work

iron comet
#

It's likily on a hero swap but send in a ticket

#

Or look at at 4 components page

leaden marlin
iron comet
#

3 days

glad gyro
#

You have the comps set up on more than one number (1-4) you have to remove the comp off the other numbers

modern geyser
#

Couldn't you make the Trupps in colur for what is on Expedition als Example (Green) an what ist in bilding (Red)? It is diffcult to find out for Garage.

sharp drift
next storm
next storm
modern geyser
austere needle
livid aurora
sacred nebula
#

Thank you.

#

Any chance it may ACTUALLY get changed?

livid aurora
iron peak
sterile skiff
#

Hello newbie here. Is there a bug on the expedition tab?

livid aurora
high summit
stone ice
glacial jewel
#

The super ammo workshop is only available to a few people in my server

iron comet
#

@stone ice google been messing up

pastel sorrel
#

Can the Warzone Exercise be fixed? I’m ranked 926 and being told “we can’t find any new rivals for you” despite everyone on the list being a minimum 2 levels (mainly 3 levels) higher then me and impossible for me to beat

unkempt night
#

Will the arms race return to server 777. We have had no events for last 3 days

forest junco
pulsar comet
modern geyser
#

Ok thks..

gloomy ibex
#

World boss rewards, s846 since Friday i am not receiving the rewards from it!!!

sour mica
gloomy ibex
#

Since friday?

#

Since friday i attacked 5 bosses 🙂

dull bison
#

I joined this discord on my iPad (which am playing the game on) but i did not any gems

lofty terrace
#

hello everyone, following a game bug on Tuesday, even after restarting the game several times, i deleted the app from my phone. But I had to do the wrong thing and disconnect the save from Game Center at the same time. Since then I can no longer access my old account. I contacted support, but no one has responded since Tuesday. what can I do? 🥺 thank you

pulsar comet
#

Is there really a glitch that makes it appear that you have 3/3 hp even if you only have 2/3 hp?

mortal swift
whole pelican
#

Hello i have a annoying problem
When i access my skill bank trough a general it shows 2 lvl 4 march skills
When i access it again trough another general it shows only 1
I noticed when i was taking all the skills out to reorganize and merge them and it buggs the numbers
Wich means i sometimes cant merge the skills because it shows the wrong numbers and it becomes harder to track them

#

NVM it bugged out because i had a 2nd page with those comps on and it counted them off even without the page being selected
sry for the waste of time

upbeat agate
foggy loom
dawn pine
#

‼️ CAREFULL
When combining all Components it‘s possible that some of them missing. So you have to combine them singled. This should get fixed soon ‼️

iron comet
#

You got 4 pages @dawn pine gotta check them all

torn pelican
#

hi

#

İs this bug or the way do not posting the things to us which we purchased

#

For example ı won 8 hours booster but is not to be at my inventory why do u do that to commanders?

fathom herald
#

that payment failed message is just a ongoing issue with Google services. It's being happening for the last week, were still trying to get that resolved as we speak 👍
As for the tile matching event, you must match the corresponding tiles both red and blue to get the reward. So for that 8 hour speed up you have in the blue, you also have to get it on the red side to actually be rewarded with it 😁

#

@torn pelican

torn pelican
#

I matched ı gained ı write lokiney she will turn me soon she said

next storm
next storm
supple sentinel
#

Can't complete the reward quest of the snowman because I already did my reward quest for the day

modern geyser
supple sentinel
#

Yes unfortunately

quick lantern
#

Come on, come on. I've done the daily missions before...

next storm
#

thanks guys, this problem is well noted, we are working on this right now

modern geyser
#
  • the battle phase timer does not show time
  • after completing the first stage and collecting the reward it still shows a "Red dot"
next storm
coarse dove
#

Any mod online ?

elder ermine
#

Snowman operation is already a failure due the existence of super alliances lol they can send one 1 person the every alliance and always win lol y’all failed on this event

modern geyser
orchid silo
sage crypt
modern geyser
wild python
#

I was the 1st player to get to 50 points then got moved to 2nd??? How does that works? Lol

lofty peak
#

hello i want to report a bug, and i hope you will refund my unused gems.

i was doing this lucky fortune. i saved about 6000 gems already, at first i was doing the buyx10 and getting rewards. after realizing that this is a worthy event to use for my saved up gems, i spammed the buyx10, i clicked it very fast (hoping to get the better rewards) but the reward animation did not show up until i stopped spamming the buyx10 button. the problem now is it only gave me rewards for a normal buyx10 but it already took more than half of my gems. from 6000+ to 2500+ .

quick lantern
#

Na pas starts at the right time for us. Should have started aluminization but it is not. How do we do that?

modern geyser
mental wing
#

Follow one logical pattern.
The one who did 50 first got his rank down after someone else did
Like here I did 50 before everyone else
My rank got down to 2nd after another Alliance member completed their 50.
I can understand if you follow the last done come first pattern(which is unfair too)
But after it another member of my Alliance "3" did 50 then instead of coming on rank 1 he became Rank 2.
I am not able to understand this pattern
Please fix this if it is a bug

wild python
#

Same thing happened here too👆🏼

sage crypt
#

please give same rewards if all have equal points

next storm
#

working on the equal points problem now

#

Winter Operation Known Bugs:

  1. Battle timer shows 00:00:00
  2. Ranking not listed in a chronological order
quick lantern
#

This event was never, I was, therefore, but exercised daily before. Normal?

honest fulcrum
#

yeah I already completed my daily rewards and this event show up now how I can complete daily snow base task for do 5 rewards task???

quick lantern
next storm
foggy gazelle
#

what is the ranking method for the snowman event? and why not announce it?

honest fulcrum
#

Thanks...

quick lantern
#

@next storm ahhhh vous avez changer le truc 😂😂😂

quick lantern
#

Du rapide bravo 💪. Je viendrais ici maintenant quand probleme 😉.

still shore
safe gull
#

@still shore its under new tab now that server is older, not the (new) version anymore

white dove
next storm
modern geyser
sage crypt
#

@modern geyser u get daily gems directly i think

modern geyser
#

I may find out and see tomorrow morning

elfin yoke
#

Is there any way to kick someone troops from snowman.

There is low level players send 2 full queue

brave sage
#

What's wrong in my ranking and name?? Wrong name and pts

modern geyser
untold vapor
modern geyser
next storm
#

on it

modern geyser
#

Can you review the ranking of the Christmas event because it is illogical

next storm
steep light
#

Deep Sea Hunting: Either I'm incredibly unlucky, or the blue chest drop rate is borked. I've had about 2 blues early on, with 3 detectors running, and only greens since then. Last two events I got about 12 L3 chests [purple or gold], I'm currently on track for 7. I'd like 3.5K gems back, please!

lucid shard
iron comet
#

@lucid shard try reset game

lucid shard
#

@iron comet ok

thorny bramble
modern geyser
#

Lol, maybe we need to do it last:joy:

modern geyser
#

@untold vapor I have the same problem

steep light
#

@modern geyser @untold vapor It fixes itself when you complete the daily tasks, i.e. it shows 50 points

modern geyser
#

I’ve done all the tasks already still showing

steep light
#

Even weirder, I'm going down in the server rankings - I was about 40th to complete the daily tasks on our server, now my [meaningless] "rank" has dropped to 63rd 🤣

rapid valley
#

I cant claim the last one 😑

modern geyser
modern geyser
#

Individual ranking doesn’t make any sense, I think it’s just random lol. I’m waiting for compensation from devs please and thank you haha

#

@modern geyser I have same problem

iron comet
#

The Developers are working on it

hot kernel
iron summit
harsh condor
sand ingot
ornate relic
modern geyser
#

Title bug problem it's look weird wider

modern geyser
elfin yoke
#

It should be individual ranking for alliance members for snowman event . To know who working and who not working!

flat hearth
#

I have that point bug tooo “23232323”

modern geyser
upbeat agate
#

These events arrived at 5 pm yesterday on our server but are active only for 3days (2days now) except it should be 7 days (6days now). It means these 3 events are 4 days shorter than what they should be on our server ... please fix this !

sour mica
#

no need to report it more than once please, that snow thing become a spam now

modern geyser
#

I'm unable to proceed in island I have 3 lives left in it. I have a video. Yes I reinstalled game and cleared cache. Latest version.

fathom herald
#

Anyone having issues with rankings in the current snowman event please check #710358123147296889 it's a known bug 👍

leaden marlin
#

Server 705
I have 10 gold mines that are all the same level as my commander. But it still says requirements aren't met, is this a known issue or is there some other factor that I'm missing?

compact whale
dawn pine
visual dune
#

If there is a limit on reinforcing the snowman it should be stated on the reinforcement screen

forest iron
#

I saw same issues happened to lots of players here. I will just keep it short.

#

Yah my name and rank is messed up in Chinese on snowman individual.

wise bear
#

How to fix this

fathom herald
leaden marlin
opaque sierra
#

when i try to buy anything just loads and wont popup with a way to buy anything

vernal valve
#

Last night when the event appeared, I had complete 5 daily quest. Today I don’t have that operation task. However my alliance mates do.

obtuse sinew
#

Some of my friends say there is no flag of the Soviet Union in the game just rus flag

craggy anvil
next storm
next storm
modern geyser
#

Ho acquistato un abbonamento diamanti e nn me l hanno dato come devo farmi rimborsare?

fallow patrol
#

Poggers

next storm
modern geyser
#

Già fatto ma nulla

lofty panther
modern geyser
#

Si

empty crag
#

During supply event why the boxes in the alliance chat that can be claimed changing numbers. It shows 10 for a sec and goes down to 1 . Sometimes it comes up to 9 or 10. Please let me know is this a bug or it is designed to be lile this.

#

Also please let us know is their any particular number of box that is given to alliance members for each box delivered

modern geyser
#

Can you fix this pls

empty crag
#

Also how we are ranked as we have equal points in the snowman. Atleast give us all reward 1 for same points .

digital night
austere burrow
#

I'm sure if this a bug or not? Been like this for 2 days now

kindred nexus
cyan bolt
#

Hello, one of the members of the alliance i am in has updated his phone to Android 11 1 month ago, and now he has login problems and he can't join the game, how to fix this?.

sage crypt
fallow snow
#

Siloya takviye yapamiyorum

craggy anvil
#

@fallow snow Commander, please restart the game and check again! Also, please pm me your ID for the check.

low jewel
#

Newer hero’s not available to use in this war zone @somber jungle

somber jungle
#

That sucks, she is one of my main....

fast cove
#

When the ranking system going to work in snowman event?

plain trail
#

hi report only english ?

#

Hello see my ranking my name is TyranPutin. I was the first in the kingdom to complete all tasks. I got 1st place. I have 150 points and this is max.

#

30 minutes later another player scores as many as me and is ahead of me in the rankings? How am I supposed to be the first? Apart from the points, what determines the ranking? Is it fair?

gaunt moth
#

Once the battle stage comes those points won't matter

thick edge
#

im in newer server and im sure i saw a slide text about someone found treasure cave at (xx:yy) 😄 is game bugged or im seeing hallucinations

lethal aspen
#

When I try to build a rss building, it says I can only build one, yet it doesn’t have the button in the lower left showing where my facilities are on the map

brisk briar
#

When I try to build a rss building, it says I can only build one, yet it doesn’t have the button in the lower left showing where my facilities are on the map
@lethal aspen go to your base a wait until you get the automatic pay window lol

brisk briar
#

I am serious, it happens when you instantly go to the map after entering the game

royal juniper
cobalt oar
craggy anvil
#

@cobalt oar Commander, we will fix it asap! Thanks for your understanding!

craggy anvil
next storm
kindred trellis
#

Hartman is on every screen in the same place; cycled the app; cycled my phone; it’s been several hours and multiple instances of Hartman just hanging out on my app

chilly patio
#

March queue not in use, but not available. I had 3/4 marches out but it would not let me send another. Was trying to do a fast attack and had to use a 48 hour extra queue. Even then it showed 4/5 in use, but only 3 marches out.

craggy anvil
#

@chilly patio Commander, please pm me your ID for the check.

candid orbit
#

I purchased a pack that I didn’t get, but can’t send a ticket through the in game system because of an unselectable question field (edit pack paid out, but the error would still be an issue)

obtuse sinew
tulip rampart
#

I used all my shining gold boxes my mistake. I was trying to upgrade my army n navy and was trying to use 30 chests but I used all 3000 chests. Please help me and revert it back.

craggy anvil
#

@candid orbit Commander, please send me your ID for the check.

sacred ermine
uneven otter
#

Bevor the Update i could get 10 treasurecards with 1 key. Now we can get 5 pieces with 1 key? It must be 20 pieces or not?

thorny bramble
next storm
#

Guys, sorry for the ranking issue. The team is working on it and it's expected to be fixed in the next 24 hours.

mortal swift
#

I wanted to sell the book from the treasure and since the update i dont have the book but i didn't receive anything for the book

sand bone
next storm
limpid folio
#

Yetkili var mı

craggy anvil
valid mirage
#

I have problems no? @next storm

mortal swift
analog grail
#

What is this ? No rank shown ?

#

Thanks for responding 😌

white dove
honest fulcrum
analog grail
#

The rank shown now but why my points is 150 ? Where my 18k points ? 😞😞😞

#

I'm disappointed ! I'm back to 150 to 18k points. Where my 18k points go ?

analog grail
#

But it's unfair 😞

fathom herald
clear finch
thick edge
#

teresa's sound feel kinda weird,like sound ending before than it supposed to be

white dove
sour mica
white dove
#

Got it,thx

steep slate
#

We can't redeem the voucher

lyric narwhal
#

parece que el puntaje no es correcto

green jasper
#

In the Cedar event I'm only getting 1 soft sock even on a critical x2 or x5

glossy citrus
#

BA Bump Event again.. But with no possibility to redeem the Tickets...

nova talon
green jasper
#

I have lost out on loads on points because of this, I've gone from 1400 cedar trees down to about 200 before I noticed this. This was on s578

fathom herald
#

@obtuse sinew please be careful posting pictures that show your ingame ID, please keep your ingame ID safe. As this can be used to hack someone's account. It's also vital in account recovery. Only ever share your ID with a developer in a private message when asked to do so 👍 thank you and stay safe! 😁 have a great Christmas 🎄

heavy sand
#

@green jasper been reported

bold ivy
steep light
#

@green jasper it says in the (i) info for the Bonfire event that Crits don't count for Soft Socks.
It would be nice if the Bonfire Store refreshed daily 😉 🌳 🌳 🔥 🌳 🌳

bold ivy
steep light
#

@bold ivy And you can't search for Throbs either. I suspect it was a mistake and they shouldn't be appearing right now

pseudo mural
#

S611 have the same problem with throb event

keen cargo
#

i dont know if this is a bug or not i burnt my cedars and on screen i got crit, it said x5 x2 stuff like that but i only get amount that i burnt.is this bug or not?

obtuse sinew
#

Help 😦 im buy home sweet home pack for wrong acc 😦 some one can help me plz 😦

blazing hare
#

Bonfire Party disappeared

bold ivy
#

@steep light yeah I think so too. It worries me because our alliance members are spamming them and its gonna be a waste of vit for everyone if its not supposed to show up.

blazing hare
#

A lot in my team and myself got the same while burning cedars. We also only got the same amount as we burned at the Bonfire Party before it disappeared from the events

keen cargo
#

ah ok its not bug crits are effecting progres of the campfire, so its fine

nova talon
steep light
#

Yes, Crits are for torches, which go towards the server total. Socks are exchanged in the Bonfire Store, and I've checked my totals are correct now.
@nova talon Sorry, but as noone else has clarified the situation, I stepped up. Feel free to delete this message 😉

blazing hare
#

After filling 6 help requests

finite path
#

I keep having issues with the game not loading names correctly. Using the app on an iOS device. Any ideas on how to fix? I’ve closed and reloaded the app and power cycled my device. No change.

sacred nebula
#

The who attacked who REALLY needs to be fixed in this game. I can’t see who attacks who from the chat in game. With the picture below it would show “Holendes” defeated “Sage” in battle. But it was ACTUALLY “Sage” attacking “Holendes” and ”Sage” lost.

How to fix:
PLAYER1 attacked PLAYER2 and (Won/Lost) (battlefield coordinates)

Thank you,
Oblivion

sand ingot
#

Someone said it already... Cedar event crits do not count

If you burn 250, you receive 250 socks.. No matter how many crits you had

tender garden
split shore
kindred nexus
elder galleon
#

I cant pick super miner as a skin deco out of the create... I get an invalid parameter message

next storm
#

Someone said it already... Cedar event crits do not count

If you burn 250, you receive 250 socks.. No matter how many crits you had
@sand ingot Crit only work for torches, it's not for the socks. Sorry about it

next storm
#

I keep having issues with the game not loading names correctly. Using the app on an iOS device. Any ideas on how to fix? I’ve closed and reloaded the app and power cycled my device. No change.
@finite path may need you to reinstall the game.

finite path
#

@next storm I uninstalled and reinstalled and that resolved it but not the first time it’s happened. Only been playing for 2 weeks or so.

solid ether
#

Hi all... just today, as all days, i went in the Island Shop for take the daily hero's shard (in my case Nimitz).
After apparently getting Nimitz shard, i go in inventory, and i don't see any Nimitz shard!!!!!!!!
This is the second time that i spend 2000 points and don't get the shard! Really disappointed!
There is a bug for this somewhere... should be a reason for this, right? @next storm

small falcon
#

This event was in server s458 this morning and I get many point it gone now before I redeem the point

sour mica
solid ether
pallid kiln
hardy elbow
#

👍

thorny bramble
thick edge
#

@next storm founding treasure cave in new servers,in 744 is a bug or new feature ? 🤣

next storm
glacial tiger
sour mica
#

Not really a bug but, you shouldn’t send the notice into Noticeboard about xmas event to new server, without giving them the event, that make us confused

dusty mason
#

Sorry guys. But I can't keep. Wondering where did santa landing went to? Based on gmt I should be already 24/12 12:00pm. And my local time is already 24/12 20:00. Can someone enlighten me please?

modern geyser
#

@radiant lantern

heavy meadow
#

Kartopu etkinliğinin gelmesiyle , aralık ayı kuponu kasilamiyor ve bu durum etkinlik geldiğinden beri mevcut bu durum fixlenebilirmi

fast cove
#

Another bug

modern geyser
#

Disappearing refugee camps

frail karma
#

When you are the defender in war zone exercises and have shadow dragon skill active, the buff is not registered. It is when you attack, but not when you are defending. DM for uid or screenshots

toxic valley
#

I bought gems for 139.99 and didn’t get the gems or the power drill part

candid orbit
#

I can’t equip some of my skills to certain heroes. Eg: I can equip my level 4 navy attack to Simon, but when I try to equip it somewhere else it doesn’t show up in my Nimitz equip screen.

manic oak
#

Merry Christmas, hope y‘all doing great. - Can‘t buy anything with my iTunes credit. Always says, that the connection is unstable. Restart didn‘t help. Is there an issue with the payment connection? Thanks in advance. 🎄⛄️🎄

heavy sand
leaden olive
#

Hey is anyone here to help me for payment problem???

shrewd surge
#

When you kick people from the alliance their troops stay in the snowman. Our team is about to get creamed cause these noobs are taking up the ridiculous low 2000 troop spots and we are about to lose troops please investigate

modern geyser
iron comet
#

@leaden olive need to do a in game support ticket may take up to 3 days

shrewd surge
next storm
next storm
next storm
next storm
manic oak
still sphinx
formal egret
modern geyser
#

@next storm ^

next storm
frail karma
#

Vivid players in my alliance says alliance defense is available from January 1st. Can’t they participate in our alliance defense then, since dates doesn’t match

kindred nexus
#

It's really weird having an alliance defence at a different time than Topwar. Topwar players already have the Alliance defence but our leader and most of the alliance is using vivid army.
We would still get a very high score but if topwar players can't participate that might mean we get less rewards because of someone that decided to change the time of the event.

glacial tartan
normal root
#

@craggy anvil is Tsuru coming back or it’s a bug? The “activityname_572” makes it confusing. 😊

normal root
livid pike
#

Why is the timing of alliance defence different for top war and vivid army, half our members are using vividarmy and now we can't get enough points, please change the timing issue

craggy anvil
craggy anvil
#

Please check again! The problem was fixed! @normal root

normal root
craggy anvil
vocal bear
fathom herald
#

@vocal bear this is caused by requesting a refund after making a purchase. Its an anti fraud system put Into place by the developers

vocal bear
#

So, to solve this i have to buy gems?

fathom herald
#

You will have to buy the same amount in gems to get you back to 0 yes

#

Requesting refunds without first speaking to the developers without a valid reason is actually classed as fraud and against our games ToS @vocal bear

vocal bear
#

Yeah, It seems to have been an error, been playing 6 months and first time this happened lol

modern geyser
#

Who do o talk to about the purchase error?

timber frigate
#

I just bought Tywin pack, money is drawn but i didnt get tywin? Do i click somewhere?

lofty panther
#

What is today's arms competiton for server 807 ? It should have loaded by now.

iron comet
#

@timber frigate try resetting phone and if that not work send lokiney a pm

modern geyser
#

The timer for normal gifts (from warhammers) is 2h instead of 24h

timber frigate
#

@iron comet what you mean resetting phone? Like factory reset it? 🤷🏼‍♂️

iron comet
#

No turn off turn on again @timber frigate

timber frigate
#

Worked when clicking buy again i instatly got the items 🙂

lofty panther
gaunt marsh
#

Why vivid army and TopWar players have different days for alliance defence? All alliances has mixed types of players - vivid army and TopWar . How do we need to run this event?

vernal valve
sharp bolt
gaunt marsh
sharp bolt
#

Right

tough cave
#

I ranked no. 2 and i got rewards for ranked no. 3 i need customer services massage me now !!

keen knoll
vernal valve
weary plank
#

It appears to me and several others in my alliance that stamina seems to be recovering much slower than it used to. Anyone else seeing this and could it have broken with a recent update?

celest current
#

Tyyyyy on server 870 like to cuss everyone out and threaten to kill people how do I get him banned from the server?

sour mica
analog cedar
foggy sable
analog cedar
#

Lol🙃

west mist
#

Hero 'Diana' reduces VIT cost by 2. So, warhammer rallly actually costs 8.works fine except if I have less than 10 VIT. Actual cost is still 8 but hero selection comes after target selection. And I get message that I don't have enough VIT. This check should be in the end. Please fix this

real gale
inner citrus
#

I am also getting this error!

tulip oracle
#

I request gold in alliance and no one can see it but everything else works fine,
When I press collect on beginner energy for that 20 vit it doesn't top me up says it does but does nothing.
I purchased 2mil oil and it took money but didn't give me anythinf, tried making a ticket but question 9 has a red astrix but no choice so wouldn't allow me to submit i have all screenshots needed.

sacred nebula
#

@craggy anvil in need of desperate support

sacred nebula
#

@next storm ^

formal egret
#

@kind widget @atomic meadow anyone specifically you would recommend for account recovery?

atomic meadow
#

The ones he tagged 😁

formal egret
#

Okay lol thanks ... didn’t know if there were any others... well played sir👍😆

high summit
#

Half alliance chat is invisible to one player

weary gulch
#

Capital event on a non pvp day. Why is this allowed?

fathom herald
atomic latch
#

discord bot is down

weary gulch
#

@fathom herald is it not possible to only allow a time during the pvp arms race 24 hour window? On younger servers this leads to a double kill event and server destruction.

fathom herald
fathom herald
# atomic latch discord bot is down

Bot is working just not for #🤖│bot-spam at the moment, we are aware we're waiting for the bot developer to hop back on to fix it 😁 but yeah bot still works so you can still level up 😉 haha

wild python
weak lion
ruby spire
#

Alliance can join only top war player but vivid army player can not in the same alliance.

#

Alliance defense

sour mica
atomic meadow
#

Moderators can't deal with this kind of issue you will need to send it to in game support

austere needle
#

Just don’t do refund via your google or apple. Wait for answer from support

modern geyser
modern geyser
tardy edge
tired shale
#

Even the heroes are getting out of the closet

modern geyser
#

In brigadier general have only epic missions and task is 60 legendary.... what the hack

iron comet
#

@modern geyser they do 4 star to 6

#

@tardy edge you sure you didn't star that hero

coral plover
#

I can't play it

#

It's shows connet to server every time even when my network condition is good

modern geyser
#

Kriegzonenübung geht wieder nicht, habe Bessel 5 Sterne in der Übung wird er mit 4 Sterne gesetzt

iron comet
#

Send a ticket in do they can look at logs

#

Ss any info you got plus about time of day@tardy edge

tardy edge
#

I don't know when exactly they disappeared. I just noticed it yesterday.

modern geyser
#

I LOVE THE GAME :D
However, there is a small bug I have noticed @craggy anvil
Sometimes, some deployment facilities like Shipyard, Barracks, etc and even the troops (ie tanks) sufferer from a small glitch.
Suppose we deploy some of them and then if we try to interact with them, one or two doesn't seem to respond at all. And we can even put another element in its place without errors/issues. The problem seems to go when we restart the game, and the dysfunctional element disappears.
Please look into the matter

chilly patio
#

Snowman battle info is broken, it says the snowman can be attacked, but scouting and attacking both fail and say it can be done in the battle stage. The info says the time of the next battle can be found in the battle log, but it's not there.

vocal cobalt
#

Gold shards are 300 gems anywhere else they can be found but flash store 680 for 2 even when discounted?

modern geyser
#

@chilly patio battle is over that's why you can't scout and kill anyone more

dusty mason
#

Quick issue. Before the recent snowman war I was at 5k points. I attacked multiple snowman.. Including a 100 point snowman 50 times. But my points did not increase.

late tulip
chilly patio
dusty mason
pseudo river
austere needle
thick edge
ivory crane
#

When you bring the features you always show in your fake videos?

cursive zenith
#

And it says that where? Look at the first screenshot. It says "Can be attacked (current stage)"
@chilly patio Click the yellow ! in the event

chilly patio
cursive zenith
chilly patio
# cursive zenith

That's not relevant to the issue at all. It says I can attack, but then fails when I try to attack.

cursive zenith
#

Maybe time over or some bug who knows. My bad, read recent messages thought you asked about ind. points

cobalt oar
atomic latch
deep rover
thick edge
chilly patio
# thick edge İt means no more snowfight left

Sure, that's what I am assuming, however there is no where that says that, the place it says you can check says nothing about the battle time, and the UI on the snowman shows that it can currently be attacked.

thick edge
#

Attack button is always been there till start, just attacks are always can be done in battle phase. İf you try to attack now, it says attacks only can be done in battle phase.

chilly patio
#

Like I've said to everyone else so far, lol, look at the first screenshot. It says "Can be attacked (current stage)". That is not correct if I can't attack. If the battle stage is not the current stage it shouldn't say that.

cyan bolt
thick edge
#

Okey i check your screenshot and i understand now 🤣 its a display bug

austere needle
next storm
modern geyser
#

I NEED HELP FROM A MOD!

#

On server s846 is a player named Hunter he fokus me because he want that I don’t have more fun in that game. Everything I try is hopless! I payed much money in this game and he try to destroy everything!

rustic river
#

Necesito ayuda

#

El juego me dice que fui temporalmente silenciado por un mal comentario

#

Pero no comenté nada 😩

unreal fiber
#

The Gold Harvester is bugged for as while already - the UI of the building can't be opened from time to time, only way to fix it is to close and reload the game. Please, can you check it and do something about it?

unreal fiber
next storm
coral fox
#

hello i have a problem with a new server that when i started in that new server i cant find the part (icon) of level up with all its events

next storm
coral fox
frail karma
#

When clicking on someone else’s 5-times attack on monster, all info is blank or incorrect. If they are in your alliance, it displays the buttons but the buttons have no effect either. (Seems the button and blank/incorrect info may be related to unsync on marches being recalled before timer is up)

#

When scouting a facility (weakening/strengthening) it shows as “your city is being scouted”. Please adjust this as it adds additional drama for those who doesn’t know.

cedar socket
white dove
lunar fable
coral fox
tall mortar
#

Word censorship is inefficient and very bad for other languages. For example, in french:

  • "loin" means "far"
  • "tard" and "retard" means "being late"
  • "dénonce" means "report somebody"
    Those words and some others are used very often in your game and are replaced with some **** which make everything complicated.
    I know that for a developer standpoint it's hard to detect if we're expressing in english or french, but this is a very poor user experience
coral fox
#

Anyone know a fast way to get a technical support from the the game, customer service realy hopless

snow coral
#

Hallo wir haben auf S579 einige Spieler bei denen es dauernd zu abstürzen kommt. Auch die Supportseite stürzt an. Kann hier jemand helfen ?

restive thistle
#

My picture won't upload

#

It says avatar uploaded but nothing

austere burrow
#

Not sure bug or not

uncut acorn
#

Has there been any work on the supply bug?

#

If people turn in at same time it's not cumulative, it is overwriting the previous a lot of the time

next storm
next storm
next storm
uncut acorn
#

When a person returns the supply, it pops up in chat for you to retrieve it. They constantly cycle. On more than one occasion it has said 110 supplies and you hit it and receive just 1.

open pagoda
visual rover
rustic tusk
#

Can't get Skin Queue to equip

next storm
open pagoda
visual rover
#

@open pagoda yes but there was no leader? You can just have no leader?

tawdry ember
#

Please help to fix it 🙏🏻

snow coral
# next storm Hii have you tried using another network connection?

Ja der Fehler tritt auch in einem anderen Netzwerk auf. Der eine Spieler hat das Problem schon zum dritten mal. Passiert wohl immer nach einem Update. Bisher konnte der Support immer helfen. Den kann er aber jetzt nicht erreichen. Auch beim Kontakt zum Support stürzt das Spiel ab. Ich habe die ID des Spielers wenn Sie die brauchen.

white dove
glacial tiger
white dove
next storm
white dove
next storm
wicked bay
#

It is 13:00 MEZ.... Server 714 have not WB :/

sturdy agate
next storm
upbeat agate
wicked bay
oak salmon
honest dew
#

Same on S737 No boss spawn.

sturdy agate
#

No Wb in 712 too

next storm
#

Thanks guys. im waking up the WB, don't worry

honest fulcrum
wintry nacelle
#

Why there is no world. Boss on s706

runic sky
#

No wb on 262

trim shale
#

S580 also no boss

swift oasis
#

😢

young steppe
#

No WB bcoz he went to WC 🚽 lol

heavy sand
#

World boss has been reported guys please be patient 🙏🏼

last cobalt
#

No World Boss on S374.

heavy sand
#

Read above @shy iron

heavy sand
#

@small falcon Read above...

#

Keyser patron du monde a été retardé, ils travaillent actuellement à résoudre ce problème @modern geyser

#

Read pinned... @small falcon

modern geyser
#

Is it normal to see all my troops in the tandit base that a big party reaps

honest fulcrum
drifting badger
sturdy agate
#

Read comment 😂😂

austere burrow
#

Why does every new add on and update as problems?

#

Fired people and get more knowledgeable programmers

velvet sky
#

Yes .....

exotic lava
#

the wb almost end, what about the wb, for some players didn't fight the wb to get rewards

heavy sand
#

It's been reported please read pinned @exotic lava

exotic lava
#

I just ask have any compensation, due soma players didn't fight wb @heavy sand

modern geyser
modern geyser
#

Odinium is it server versus server @next storm

sturdy agate
#

😂😂

forest junco
covert haven
strong citrus
cobalt tulip
#

Tidak bisa login

strong citrus
#

Where are the icons?

modern geyser
#

One message removed from a suspended account.

white dove
#

Lol

green meadow
#

I don't know if this is a bug or a lack of knowledge on my part but my alliance has taken a fortress and received 1 point for the "feat" section, however we let someone else take it and ended up taking a different fortress and we are still at 1/2 for the next "feat" star.

white dove
modern geyser
strong citrus
#

Ok,I tried to take an screenshoot about my new my ubicación so I use the icon to all the map, by mistake press the option to move to the base, so I was unable to get all normal because some icons was disappeared I had to re-login to recover the normal screen status

low jewel
#

@green meadow If you are referring to the number of fortresses feat, you need to hold that many at the same time.

green meadow
#

I thought you couldn't @low jewel when we went to take one it said that like you couldn't hold it

stuck sparrow
white dove
safe salmon
#

The game stuck and not opening after the last update 😕

open pagoda
visual rover
#

@open pagoda wouldn't it go to next r4then?

covert haven
#

What's happend guys the game doesn't work next the update

white dove
covert haven
pulsar comet
#

i didnt get a perfect snowman i just got a regular snowman

white dove
sacred nebula
#

Or it was intentional 😂

sturdy agate
#

Odium event is a joke?

compact whale
#

There is a limit from 1000 gift every day. Reset for this is at the first world boss after reset

thorny bramble
hallow raptor
#

I can’t enter

dapper oracle
#

Why disclosing an event to a server that is out of the list of the chosen servers for that event? I’m from server 713 and we are upset by the lack of action and you guys still throw it in our face :/

covert haven
austere needle
# hallow raptor I can’t enter

Change from WiFi to Cellular and back. And change from airplane mode to WiFi. Clear catch too. If the problem persists make sure your account is bound and then uninstall and reinstall the game.

hallow raptor
#

I did it around 70 times even I deleted my game also nothing changed

#

it’s not make sense ( all Saudi Guys)??

modern geyser
#

@hallow raptor any one use arabic it happen to him

austere needle
hallow raptor
#

Technical support does not appear 😭😭 I’m from server 618 alliance knkt

modern geyser
#

change you phone language then delete the game data and open it dont swich it to arabic at least until they fix it @hallow raptor

covert haven
#

Yess me too i can't

hallow raptor
#

I’m using English 😂

austere needle
hard cliff
#

The game doesn't work

hallow raptor
#

Thanks tara for your kind and help I hope god bless you always and give you in real life ❤️

hard cliff
austere needle
inland gull
#

Prepare a nice prizes for us this time

covert ledge
#

I cannot exchange my points in gem points store

sage crypt
#

I taught this is a visual glitch in world boss tab but even after 2-3 refresh its showing numbers at different space than centre

austere needle
flat storm
#

At reset we had the "War of Odinium" and then it disappeared ?? Server 671

austere needle
green meadow
#

I am trying to play with my friends on server 859 but they don't allow that server to be selected.

#

It isn't showing in the list of servers to select from

quasi needle
hollow gorge
#

Gathering load dropping inexplicably every week on long gathers. I send 4 marches out on Sunday with long gathers to be recalled on Thursday, and every week after update, my gathering totals drop on all marches. This week I went outside the hive so it is Not a matter of the forts being moved since I was not within the fort boundaries. I'm losing hours of rss and the gathers are completing early but not returning until their original completion time @next storm

quasi needle
#

So it shows I have 3 lvl 3 rare marches but won't merge to a 4. When I reset the game its then taking 1 away!!

modern geyser
#

Like removing skills or changing skin @hollow gorge

zealous nimbus
#

Problème with this skin, it say add +1 unity of expedition but still at 3 walk and not 4 :/

quasi needle
oak salmon
open pagoda
rain cargo
#

Game crashed.. can't log back in..

paper birch
#

Too

naive atlas
#

Thought it was my internet connection lol

modern geyser
#

Hello. i cant use dante to defend navy or army. That means, despite its skill, i basically cant use the skill

#

Same

inner patrol
#

Same

shrewd wren
#

Everyone if your server is down please make sure your game is fully updated in app store and your connection is good. If still can't connect PLEASE STATE:
Your server
Your device/operating system

main tide
#

Same

main tide
#

Server: 798
Android.

modern geyser
#

Ive updated the game and now clans dont work for me and when i look at the map it appears ive been kicked out of mine (im an active leader) S934

inner patrol
#

I am also showing as not in an alliance as well as many of our members. Server: 703 device: IPhone 12 IOS