🐞│bug-report

[tired shale]

There is a bug on my game. I am full of shards of blue heroes. Can we exchange to gold shards?

[gilded wolf]

There is a bug on my game. I am full of shards of blue heroes. Can we exchange to gold shards?
@tired shale that's not a bug. Better to ask in #📮│game-suggestions

[weary gulch]

We have much server lag. 431. Thank you.

During capital event (because we have not been matched for svs) we do not wish to experience the level of lag and errors we faced already.

Not being able to teleport to locations. Location error codes.

Please think for the customers here and upgrade your servers.

[opaque juniper]

@hot galleon this has been pointed out since previous event, but nobody seems to bother to even reply. Nothing. No improvement. No communication.

[wide summit]

Edward anti-ship skill only apply on first target out of 3 target in column
is this design intention ? or bug

[clever nest]

Can't claim treasure.

[gilded wolf]

Did you try to restart the game?

[kindred ether]

Has anyone had this happen. Account disappeared from events rankings, alliance members, CP leaderboard but can still see there base with alliance tags and shows them as online.

[sudden laurel]

Did you try to close out the Game and reopen it?

[kindred ether]

Yeah but everyone in alliance is showing the same thing

[icy rover]

The new user event is different for different people on the same server

[simple topaz]

This just opened on me.

@icy rover those are 3 different events dude

[buoyant plinth]

@simple topaz visual glitch. Please go through the troubleshooting steps. It has appeared for me as well, and a quick refresh fixed it.

[thin edge]

This is very cool

I enjoyed it reading 😂 😂 😂 😂

[viral narwhal]

So many chat bugs they gotta rework the whole system

[warm marten]

Why do some people have 5 chat tabs and some only have 4?

[viral narwhal]

Gives me to option to read the price of this item without having unlocked it. I can’t buy it. Doesn’t work with other locker items

[thin edge]

5th tab is for svs chat room

[fast cove]

My one lvl 7 component is not showing

[mellow thicket]

My one lvl 7 component is not showing
@fast cove different tab maybe?

[simple topaz]

@fast cove you have to remova it from all the slot configurations

[empty oriole]

Servidor 623, conta Preg0, bug na expedição 7-3 impossível passar, e mina de ouro bugou não está atualizando o valor a receber.

Server 623, account Preg0, bug in expedition 7-3 impossible to pass, and buggy gold mine is not updating the amount receivable.

[gloomy pumice]

Help, It's not letting me train troops even though I have space. It keeps trying to place them in the same exact spot and says I can't overlap troops.
I also tried reloading, and my internets fine
Can I get help?

[buoyant plinth]

@gloomy pumice try clearing your cache, and worse case, try reinstalling.

@fast cove if you have not got it yet, you have to click each page at the top and remove the components from the other pages to be able to merge them

@warm marten 5th chat tab is for cross server battle chat (svs chat)

Also. Let us keep the general chat into the #☕│off-topic if you wish to respond to someone. Please use the @ function in the general chat. Thank you

[icy rover]

@simple topaz yes they are different. But I only have one of them. My friend has all of them

[buoyant plinth]

@icy rover #☕│off-topic ...

[glass carbon]

We have SVS today and can’t send alliance move invitations S580 - what a disaster

[woeful remnant]

Invites don’t work when it’s svs prep stage? Really not useful

[buoyant plinth]

@woeful remnant Has been stated that we have never been able to during prep stage.

[open lion]

Meu jogo está travado a 2 dias

Não sei oque é comandante nível 10

[open lion]

Nenhuma resposta do suporte

[open lion]

Alguém????

Alguém pode me ajudar com isso?

#help

$help

[buoyant plinth]

@open lion one second please

@open lion
Execute essas etapas. Verifique se a versão do seu jogo está atualizada, reinicie o jogo, limpe o cache e, se necessário, desinstale e reinstale o jogo.

[open lion]

Já fiz isso

Não adiantou

[weary gulch]

Please fix the capital war timings.

And 431 will be looking forward to svs next week.

If we get matched .

Smh

[gentle spade]

The Leader Mark doesn’t disappear when removed. Our leader removed the Leader Mark after SVS, but it was still showing for me until I killed the game and started it again.

[high niche]

The power

[fast cove]

@simple topaz @mellow thicket yes I got it

[hidden epoch]

@glass carbon not a bug we cant send move invitation on pre stage

[glass carbon]

Thanks @hidden epoch

[marble tide]

Hello

I have a big issue that I need help with please... I invested a few hundred dollars yesterday in the special point store to upgrade my hero. I purchased all the avalible orange shards and the message it gave me was to wait for tomorrow to purchase more. At noon today the store vanished along with the points I purchased. Thank you.

[kindred nexus]

@marble tide You should contact the in-game support about your situation. The support team will help you with your issue. You do need to wait a day or more for a reaction.

[marble tide]

I get that but I waited 6 hours for reset and was excited about maxing out my hero anyway we can expedite this?

[kindred nexus]

Messaging the support team is basically the only way. I know it sucks for you but you should message them.

[vagrant lark]

<@&704249193148973067>

<@&704249193148973067>

[fervent pine]

@vagrant lark, Please do not mention the developers. You should make every effort to find the answers to your concerns through the player community. If your issue persists, please contact a moderator.

[heavy trout]

@vagrant lark 👀

[vagrant lark]

Hi

[heavy trout]

hi

[vagrant lark]

How many times should i annoy you or developers until someone will fix the issues?

You(mods,smods etc)

[heavy trout]

0

[vagrant lark]

Money lost, CP after this update again lost

[heavy trout]

just write your problem here or ingame support

[vagrant lark]

I've done it on both

[heavy trout]

and?

[vagrant lark]

Well no one even cares obviously

[buoyant plinth]

This is also bug report. Please reply in the #☕│off-topic or in pm

[wintry comet]

and nothing. i'm gonna send mine the 6th time....💢

[heavy trout]

are you sure? because ı talk with you now

[vagrant lark]

Ok that's good but are you able to fix those issues that i have been encoutering for the past 2 days?

[heavy trout]

we are mod's we can't fix systematic problems

[buoyant plinth]

@vagrant lark please take it to #☕│off-topic or pm please

[tiny wolf]

Expedition Lava Rift 8-1, how is it possible that they use the same component twice ??

[fallen storm]

Где мои награды?!

[obtuse kraken]

We cant get here, but there is a picture of her in the screen that should show whats to get in event.

[buoyant plinth]

@obtuse kraken bell is only available from eternal city.

[dire basalt]

Yesterday I spend more than 1000 gems on drawing

I was only receiving blue rewards

I ran out of draws and I wouldn’t receive any red rewards

Because of this I spend about 1200 gems and received ABSOLUTELY NOTHING

Please contact me, I lost a huge amount of gems because of this bug and received nothing

Btw today the blue rewards were reset

[livid aurora]

@dire basalt it is normal to have the blue rewards, you must have the corresponding red reward to the blue one

I also got screwed spending gems but you have to buy coupons to unlock blue rewards

[dire basalt]

That’s unfair!!! There’s nowhere written that you can get reds only from coupons

I thought I’m just super unlucky and bought all blues. Wasted 1200 gems because there was not enough information!

[nova talon]

same problem 170/170 in alliance and only 169 players. Weekly donations just multiply one player.

[orchid sage]

Gem Value. Am i the only one who thinks gem value is abit overprices? for a level 40 to get more items to upgrade something he easly needs to spend 3000 gems to get items. does he realy needs to pay +-50€ to upgrade army from 47 to 48?

when its a fairly easy way to get that much by farming warhammers for just 1 day?

[radiant lantern]

@dire basalt and others that participating in red and blue.

RULE 2
Activate the same reward in both the red and blue area get the corresponding reward

RULE 4
Red and blue reset every day qt (16:00) UTC

Your first draw daily is free.
Blue side costs gems and red which your first draw is free then costs tickets. You can buy more tickets. Tickets scale in per pull just like gems.

It is not a bug report.

Hope this screenshot helps

[keen knoll]

Vivid Army Carrier skin increases air training and Top War Carrier skin increases navy training

[frail karma]

I think someone went a bit heavy on the translations and turned air force into a second navy.

(Reachable through Profile photo -> Stats -> all the way down at the bottom of City Buff)

[orchid trout]

I haven't seen the small sentence

Sorry

[modern geyser]

No chapter decoration for older players, will this change? If yes, when? If no, why?

[kindred nexus]

@modern geyser Yes this will change. No one knows when it will change.

[buoyant plinth]

@livid aurora What is the issue with this?

[livid aurora]

It was supposed to be the reward message of the Tower Event

[buoyant plinth]

This would be a translation Suggestion.

[livid aurora]

Not normally it is translated into French

[buoyant plinth]

yes, this is not a bug report. It is a translation error for the title of the mail.

[livid aurora]

Ah okay

[orchid trout]

Here i received 7 level 51 tanks

Here I received only 5 level 52 tanks

[kindred nexus]

@orchid trout The other tanks are in your inventory.

[orchid trout]

Why

No

They arent

I also have the screen record

Nothing

[radiant siren]

This is the 3rd week in a row with no svs

[stoic glade]

Did it happen to anyone i have 3pcs in other picture but in my inventory got only 2pcs

[sterile sonnet]

So in S567 our gift rush event has been stuck at 78 for a few days now and we cant buy the special packs because of it.

However I know for a fact that we have over 100 in app purchases in our server considering just my alliance alone tends to hit at least 50 per day.

[celest sparrow]

where is the video for free gem?

[sterile sonnet]

@celest sparrow did you purchase monthly pass?

[celest sparrow]

I also had 2 pack available for sale for Rambo and Tywij. where is it

yes

[sterile sonnet]

Then you dont get the video anymore

[celest sparrow]

what? why not

[sterile sonnet]

The gems you get from monthly are the free video gems

Basically you just collect them every day without having to watch videos

[celest sparrow]

but Ill have to pay 14.99 a month

[sterile sonnet]

And the rambo and tywin packs disappear after a certain ammount of time

[celest sparrow]

will the pack return?

[sterile sonnet]

Nope

[celest sparrow]

nice

[sterile sonnet]

I know 🙄

[celest sparrow]

This page need to provide announcement and code at least every week

[sterile sonnet]

Agreed

[modern geyser]

My Air bases were glitched, when i moved them they were still there as another building

[supple estuary]

Fix the amount of VIT needed to start the March

With the new hero I have 3 VIT left, so enough for a monster. But it won’t let me start the march

[haughty steppe]

Bought the new hero $0.99, got 10 points

[modern geyser]

Me again. I have won these things but not got the. Every day it seems I buy this but no reward

[frail karma]

This is my 4th march and before I went to bed it had 312K per hour, when I sent them out again this morning it had dropped to 293K. No skills changed, used superminer for both, and alliance flag was the same for both. Hero’s are Black Widow and Bob. I’ve tried other marches but there output is not changed; I therefore suspect that Black Widow’s exclusive no longer work. (or has been nerfed out of nowhere)

[celest niche]

Screenshot (Sep 9, 2020 2:15:29 AM)

Screenshot (Sep 9, 2020 2:16:50 AM)

[austere needle]

@celest niche check your formation in war hall

[celest niche]

How is this resurrection?!

[austere needle]

@modern geyser you get same from both side? Cos you need to win the matching one from other side to be able to get them.

[modern geyser]

@austere needle oh I didn’t know that. Thanks for Infos .

[celest niche]

War wall? Island battle

I win hands down ... Hender my progress... Now l'm angry

[wide summit]

@celest niche as i see your screenshots
you didn't push resurrection button yet
so most of your tanks are lost in another dimensional crack, can't be use

just push that resurrection button.

[storm goblet]

The new hero Diana should increase the attack bouns by 22% but when I use it the attack bouns doesn't increase at all

[lusty kiln]

It’s attack Bonus agains enemies .. 1to1 in ur battle report

@storm goblet

[still shore]

hi- anyone knows if "personal defense" allows reinforcements?

[kindred nexus]

The Personal Defence does not allow any reinforcements. If you already have reinforcements before the event they will just get send back. Next time ask the question in #☕│off-topic This channel is for bug reports.

[still shore]

oups -sorry my bad

[rich night]

Notifications for the harvester completion do not work correctly. The notification comes right after it is started and then never again

[buoyant plinth]

@modern geyser you have to match both the blue and red side rewards together to get said items.

@frail karma I will look into this for you

Also, if you want to reply to someone, please do so in the #☕│off-topic so when a mod logs in it is not clustered up. Thanks

[sand ingot]

@buoyant plinth

Did you note @supple estuary report?
Checked it myself and with players from my alliance - global problem.

[opaque pecan]

Guys, it shouldn't be like that

If with scouting i can guess what is it

In Arena i totally can't

(I'm talking about this invisible hero)

[buoyant plinth]

@sand ingot working on it

[drifting plover]

I there, I think there may be a problem with one of the quests.
The quest in question is : merge a naval base at lvl15 and my naval bases are already at level 26.. So I can't go forward in the game and I dont' know what to do. Could you help me? Thank you!!

[soft glacier]

Tuve un problema, compré con gemas hasta llegar a los 200 de suministros a escoger y no los recibí

[frosty jetty]

No aparecen mis piezas reforzadas nivel 6 en mi mochila

[buoyant plinth]

@soft glacier
Para el partido rojo / azul, tienes que comprar el lado rojo para obtener los premios del lado azul. Este es un juego de correspondencias. Combina la recompensa azul con la recompensa roja para obtener el premio

@frosty jetty
¿Eliminó los componentes de todas las páginas para poder fusionarlos?

[rough trout]

Supposed to be monster kill day not kill event?

[buoyant plinth]

@rough trout I am submitting this translation error.

[swift lava]

I don't receive vouchers when I kill enemies

[buoyant plinth]

@swift lava is the september voucher event active in your server? can you screenshot the one tab if so to show what it says. My server does not currently have the september voucher event/

[buoyant plinth]

Is there a page that shows like "attack warhammers 4K to receive vouchers"@swift lava

[swift lava]

No that page is gone

[foggy wharf]

Not in the list

[buoyant plinth]

@foggy wharf Noted and reported

[tranquil storm]

Is it just me or is the Limited Time Event over

Haven't received any tokens since reset

[gaunt moth]

It always starts and ends on Wednesdays

The exchange typically lasts one day longer @tranquil storm

[tranquil storm]

Still shows 18 hours left

[stable pecan]

I have wasted 250 gems why are my monster kills counting 😡😡😡😡

[low jewel]

The event is over. You have today to use up your tickets you havent used @stable pecan

[stable pecan]

Doesn’t make sense? Why still have time running on the clock! 😡 or at least Post the event is over! 🤬

[buoyant plinth]

@stable pecan They give you the last day to redeem your tickets so they do not sit in your items unused.

[stable pecan]

No where on there it says the event is over! Only time remaining! To me that’s just a little miss leading

[buoyant plinth]

I will address this as a translation issue

[stable pecan]

Please do 😤

[buoyant plinth]

@stable pecan I have submitted this as a translation issue. Sorry for the inconvenience.

[tender maple]

When i try to make a purchase, wrong email shows up, its not the one i linked to game and cant seem to find out how to change it, how do i fix it?

[gaunt moth]

If you look at the billboard it shows the exchange is an extra day than the actual event @stable pecan @tranquil storm

[buoyant plinth]

@tender maple I will pm you

[tribal stream]

Hey all. I have a Google pixel 4 from Verizon. Just updated to Android 11. After update. I now have this issue with my keyboard, where I cannot see what I am typing. Just thought I would let you all know. I have already tried to clear cache and game data. As well as reinstall the game and restart my phone.

[buoyant plinth]

@tribal stream It is in your keyboard settings.

[celest kite]

Por que eu não estou ganhando mais Ticket?

[buoyant plinth]

Voucher event is over, today is just the redeem voucher portion

@celest kite
Nesse evento, você só pode resgatar os ingressos que ganhou hoje. o evento para pegá-los acabou

[tribal stream]

@buoyant plinth So, just defaulted my keyboard settings and reinstalled the game again. Still not working, when clicking on the chat, right before the keyboard pops up, you can actually see the text box stay at the bottom of the screen, under the keyboard itself.

[rare galleon]

Is it possible if we can change enemy killing pts to kill monsters or something a lot of ppl mistaking it for KE

[buoyant plinth]

@rare galleon it has been reported already. Should have a fix soon

@tribal stream have you tried the dark/light setting for keyboard settings?

[tribal stream]

yes. no change in issue.

[rare galleon]

@buoyant plinth thx a lot reaper much appreciated

[weary gulch]

431 svs where are you?

Over 3 weeks we have been waiting

Has to be a bug

And a merge, we will take one of these also whilst you fix our server.

[dapper anvil]

I can get 15 gems like every 20 secs when clicking an item I dont have enough gems for and skipping an add, it seems that there is no limit to this, while there is a limit in the store for the free gems. So i could get like 4500 gems per hour doing this. That doesn't seem right 😅

S393 btw

293*

[rain linden]

It shows 510 instead of 51

[reef beacon]

It would be much more helpful if a R4 could advance alliance tech as the R5 is not able to be on 24/7

[buoyant plinth]

@reef beacon This has been mentioned many times. It has already been mentioned tot he devs, just a matter of time if it is implemented.

@rain linden This has shown this way since the beginning. Always go by the "stock" number above that.

@dapper anvil can you possibly pm me the method to this so I can have it looked into?

@weary gulch Still working on getting a resolution for this.

[restive ruin]

Not a bug but a spelling error. lady zizak's specific skill is spelled zizag in the game.

[clever nest]

Why are my wild boss marches saying a certain march time and then i march its adding 2 seconds to each one?

That bug seems like its on purpose. Needs to be reported with top priority.

[weary gulch]

@buoyant plinth resolution would be going back into regular rotation of svs as per usual in the next few days. An explanation would be much preferred as to why svs was not held and why we did not receive appropriate compensation for the rewards we missed out on receiving.

[pallid oxide]

Freeway decor can no longer be placed under an already-placed item, such as another decor piece. This bug was introduced recently, and I believe it was the same update that changed the background colour of inventory items, but I can't say for sure.

If I want to place a Freeway decor under something, I need to first remove the item it will be under, place the Freeway, then put the top item back. Purple Tile decor pieces have the correct behaviour―they can be placed under other items directly.

In my particular case, the item on top is a Gift Box, Lucky Fountain, or Tank Monument.

v1.116.1_1.117.1.31 on Android 10

[runic dove]

Hello, there seems to be an issue with the vn-1 rover when traveling, maybe because of its size it is very noticeable, the rover does not appear to travel a straight line, it appears to be off tracking almost traveling sideways, please fix this issue, thank you in advance.

[stone ice]

I recently upgraded to Android 11. After the update when typing in game chat, the keyboard covers up the chat box and I can no longer see what I am typing, and what I have typed.

[cold kernel]

Do they ever plan to adjust the vivid army heroes for us non vivid players? Unfair advantage if i scout a base and have to clue what hero I am attacking...... G123. Oh ok 👌

[indigo lagoon]

I can't use my third march its says Failed to March.

[buoyant plinth]

@indigo lagoon try rebooting your game, checking game version, clear cache, check internet connection, and worst case bind your game, than uninstall/reinstall

@stone ice Check your keyboard settings.

@cold kernel This is being looked into.

[still hawk]

it is a nice hero i guess... when japanese players post heroes you can not see them as english language player for some reason

[modern geyser]

Fishskin does no.work

Same config but hotelskin makes more damage ? Wy

S496

[buoyant plinth]

@modern geyser Do you have the base skin in "using" state? or just going by the "owned" attributes?

@still hawk G123 is only just a hero skin. It is currently being looked into

[modern geyser]

Yes in using

You see on screenshot

Damage using fish and using hotelskin

I missing on fishskin marine 10% atk and 10% hp

Hotelskin have only 10% hp

Fishskin have 10% hp 10%atk and marine 10% atk and 10% marine hp but no work

[buoyant plinth]

@modern geyser Let me see what I can find out for you.

[modern geyser]

Thx

[keen knoll]

@modern geyser You should delete the screenshot with your player ID

[modern geyser]

so no id in picture

please help so is fishskin expensive with no work

[mellow thicket]

When I chat on the in-game group chats, the text box is blank until I push send...

[ashen quiver]

It’s possible to get back to old message layout from personal defense

[sage crypt]

It shows 7 hrs when sending for gathering but it increased to 7 hrs 40 mins please fix this gathering bug because it is taking extra time in game

[main garden]

Does anyone know how to explain the choice between combat or master

[echo condor]

Hello ,

How can I do the update on my PC, I'm blocked at 92% since yesterday?

Second question, I wanted to switch to phone but in fact I can just attach an account with a facebook, gmail or twitter address whereas I just created an account via an email address?

Thank you in advance for your feedback.

[rose solar]

It won’t let me continue?

[thick mantle]

Can someone explain how this event works? The leader have 10 times more damage with much lower heros and almost none comps. They all have merida. I do have nimitz3☆ and simon3☆ with 6/7 comps.

[rose solar]

How does your comp look? @thick mantle

[keen knoll]

@rose solar Stage 3 is the end of Island Battle not a bug

[thick mantle]

I hit with pvp and wb comps.

[hushed lodge]

Can someone help me, my tech center says I have 3 lvl 6 components but when I got to inventory it only shows 2?

[thick mantle]

I'm leading at wb too

[thick mantle]

Seebo you might have one equipped

[keen knoll]

@hushed lodge when it’s equipped it doesn’t show in inventory

[hushed lodge]

No I don’t have one equipped

It’s the same problem with my DMG increase

Sent a ticket but had no response

[thick mantle]

Did you look at every 4 folder?

[hushed lodge]

What’s every 4 folder?

[rose solar]

1-2-3-4 pages

[thick mantle]

You can have 4 different setups.

[hushed lodge]

Got it and fixed it, thanks guys so much for your help!

[pallid oxide]

The Fast Combat alliance tech appears to be bugged in that it doesn't give the correct donation rewards and isn't subject to the donation limit like others are.

[heavy sand]

@pallid oxide it has a donation limit of 1 per 20 seconds and maxed at 200
It has its own alliance donate area which can be viewed in achievements

[pallid oxide]

Where do I find this separate area? I don't see anything referring to it in the Alliance Achievements window

@heavy sand ^

[heavy sand]

@pallid oxide

[pallid oxide]

Oh neat. Why is Fast Combat counted differently than all of the other techs?

[heavy sand]

Its more focused on trying to push your level as each time ypu press say it costs you 3.45cc
1/5 of that goes towards exp

[glad crow]

Hello good how can I receive the reward offered by joining.? Discord I have not received it

[atomic latch]

look at mail

[glad crow]

Okay

[radiant lantern]

@hushed lodge please read our it has been documented this is not a bug #659267108386897921

[atomic latch]

hp boost which can be pick up on island battle (the newer one with 15floors instead of three) still does nothing

[weary gulch]

I have 2x2 base skin and I was under attack

I ported 1 tile to the right

And still I was attacked.

This is a bug.

[supple estuary]

My game has been glitching all day, and now it reset my island twice instead of once

If I had a screenshot of before I would have attached... obviously I didn’t plan on this happening

[calm flume]

There is a problem opening repair facility in the middle of battle. It just freezes and then when you repair there are seconds of lag. We had one second before it was our capital and were defeated. If my repairs had finished earlier we would have won

Cost us the capital

[supple estuary]

That’s true

[calm flume]

And I have battle reports against a vivid player with very different results. I am stronger than this player but for some reason the outcome in one of the two battles was ridiculously lop-sided. I am going to sleep now but I need mods and developers to explain why they are so different. Not happy with how much I spend to get beat by some anomaly that shouldn’t occur. Send me a private message so I can share reports and video

[supple estuary]

Happened to me during personal defence, had to restart the game 3 times

[cedar topaz]

Private chat has white background while in group chats

While typing making it impossible to know what’s being typed unless you drop keyboard to see what you’re typing

[wide summit]

Report on Alex Hero's Skill.
description say Hellfire Burn enemy ~90% when Enemy fire retaliation.
during Personal Defense
Enemy caught in Hellfire recieve Burn dmg once ,instead of 3 times.
as Enemy always fire 3 shots.

[radiant siren]

@cedar topaz I have the same problem buddy

[sullen torrent]

I lost a purple blueprint (high precision navigation chip) after having done personal defense. Do blueprints expire ? I can’t find anywhere. 😢

[wide summit]

claim it in personal reward

[frail karma]

Black Widow’s exclusive gathering skill does not register if she is in hero slot 2 (the right) for some reason. In the pictures attached I tested same hero’s and to same mine, when she was the second hero I lost the gathering boost.

[cedar topaz]

I was told the white background is due to iOS dark mode. And that changing to light mode will fix it. While that’s a good temporary fix, I feel it’s still a bug that need to be fixed. No reason why I need to change my UI experience just to read letters. It can simply be fixed if the text is changed to black on both modes or making the game support dark mode. A dark mode chat would be great on us players with light sensitive eyes

@radiant siren

[radiant siren]

@cedar topaz well said buddy, I agree

[somber kiln]

@frail karma I've tried to report this. They tell me that I haven't set the alliance flag or superminer skin and end the conversation.
I find my black widow works properly about 1 out of 5 times. Just pull and put back in, until I get the proper gathering speed. Didn't change the order or nothing.

[frail karma]

I too realized it’s actually random whether her exclusive triggers or not. And no, there’s nothing wrong with base setup or alliance. I always send out my 4 marches simultaneously, and only the Black Widow/Bob march has problems with output rate randomly. I do check all output on all my marches once they are sent out - always. And this started after they adjusted Black Widow’s exclusive.

[somber kiln]

I do the exact same. I have always checked how much RSS I'm soaking up. I too noticed this problem once BW's skill was updated.
In game help seems to refuse to accept that there is a problem and seems to kindly point towards human error and ends it.
I'm not sure if others have noticed but, more people need to send in a report, if it effects them.

[wide summit]

false alarm

[granite plank]

Hero’s not showing in expedition

[livid aurora]

Same bug ⬆️

[wicked dew]

Yeah I’ve got that to

[rain linden]

Same bug

[hard vault]

Expedition isn't giving rare rewards

[brazen ore]

internal "contact us" functionality isn't working either. just says i'm disconnected from the network when i try to submit

[neon moon]

Герои не отображаются. НЕ ВЫПАДАЮТ РЕДКИЕ НАГРАДЫ!!!!!

[sand ingot]

Graphical issue in the island battles.

When winning against an enemy, a new victory animation will show the rewards received.

But it seems that there is a positioning problem in the animation as icons start overlapping.

Tested with multiple players from various servers. Also clearing cache didn't solve the issue.

See the first received reward on the Screenshot.. Gold is overlapped by blue XP book

[hard vault]

Same issue with me...S615

[analog mica]

Hey Im in VIP2 and I cant claim the daily VIP gold collects any reason for that ??

anyone answer me please Ill go to sleep 😂

[austere ice]

What is 2nd perk spot for? New thing (didn’t see any info) or bug?

[quasi walrus]

This has been happening all day

[wheat mural]

Inicié seccion y me apareció esto

[frozen kelp]

Would be nice if we saw more on this billboard calendar. For example, currently, back to work, deep sea diving, pop star, pioneer trail, armament, lucky discount store, summer gift and accumulation event are all current events but none of them are listed.

[solid jewel]

Why are my troops -1 after a defeat when the repair shop is empty?

[iron peak]

Anyone else can't log in?

[simple topaz]

@solid jewel becouse when you attack you don't get your troops wounded unless it's a launch tower or capital.

[uneven heath]

The chat box is covered by the on screen keyboard. I think this started after I upgraded my Pixel 3 XL to Android 11 September 5th.

Screenshot

[odd copper]

Gau

Gah

Sum of us like to read🤣

[atomic meadow]

@odd copper 2 things watch your language and keep chatter in #☕│off-topic

Edit or delete those messages

[odd copper]

:(

Gonzo ur name keeps making want to say freeza

I hope u know whi dat is

[atomic meadow]

Second time chatter in #☕│off-topic so bugs can be addessed here

[modest silo]

I have 3 x Level 8 Weapon Buff but can’t merge them. I see 3 in the Components screen but only 1 in the Inventory.

[frail karma]

@modest silo if a component is used in different variations in your quicksets (e.g. Weapon Upgrade is used twice on quick set 2 or 3), then you can't merge it until they are removed from the quickset, otherwise the game does not know how to merge it and which of the units you've put it on in the quicksets is to be left with no component, and which to be upgraded.

So simple solution: remove the component from the other quicksets, then merge.

[vagrant field]

My hero's are not showing it's invisible in expenditure

And when chating in pm , randomly goes to another person chat with another person please check

[tender maple]

Claimed but did not receive it and now it stands 63/65 and cant complete more

And its not in inventory

And cant select the skin

[obtuse kraken]

He / she is lv 70-79 ?

[gaunt moth]

its the warhammer behind it

[lament violet]

I can’t make any purchase at all? Why??? Help please

I am trying to purchase gems

😩😩😩

[rose solar]

Have you added card to your app, is the card begin declined? @lament violet

[lament violet]

Its not being declined

It’s not even going to the payment page

[rose solar]

What phone do you have?

[lament violet]

Oohhh there is an alert that you have issues with ios...

Argh... am using an iphone

[rose solar]

If you have IOS meaning iPhone can you screen record what happends when you try and buy?

[lament violet]

I can...

My comrade says to restart my phone 😅

[rose solar]

Try.. if not do that

[lament violet]

Let me try that, too

[rose solar]

Send the recording here so we can get info to help

[lament violet]

Thank you... will restart first and will get back to you

Hello! Am back!

It’s working now! 🤘

I was able to make a purchase and it showed on my topwar account

Thank you!!!

[mental python]

Sometimes not show, sometimes overwrite showing and slow moving, show slowly appear

[wispy kettle]

Bug suppression please fix it

[glossy mortar]

My game froze while i was doing perk changes , never saw what perk was rolled. What can i do ?

I’ve tried the in game contact feature and no luck, any mods here have anything else i can try ?

[simple topaz]

@obtuse kraken no that's Warhammer.

[sand bone]

Heroes don't appear

[vagrant field]

Yeah same bug from past 2-3 days

[obtuse kraken]

@simple topaz ok saw later it playes hight and seek. 😆

[tender maple]

Do mods read this chat?

[rose solar]

Yes @tender maple

@sand bone @mental python log in and out

Close the app as well

@glossy mortar Check for red marker 👌🏽

Red marker

[glossy mortar]

@rose solar no red marks here. Once i selected to change potential, game crashed and it shows no more books for me

[rose solar]

You upgraded from elite combat /mechanic?

Or switched to mech -> elite / elite -> mech

Class potential sort off.. or on hero’s?

@glossy mortar

[glossy mortar]

@rose solar on my hero Simon, unlocked 4th potential and was changing them. Game crashed during that time

[rose solar]

So you unlocked 4th potential or switched?

[glossy mortar]

Unlocked and then i was changing the 4th perk i had just unlocked to get a combat stat

[rose solar]

Are you sure it did not change but you forgot what it was?

[glossy mortar]

The first 2 times it did change and i saw them, on my 3rd one i hit the change and got a connecting to server and game crashed, when i logged back in it was the same perk as before and the book as used, i never was able to see what the potential would of been

[rose solar]

Mhmm. Try and refresh the game (close application and reopen) it may just be hanged back on the last codes before crash

[glossy mortar]

@rose solar been doing that since it happens with no luck

[rose solar]

🤔

[nova talon]

Please only post bug-reports in this channel.

Keep chatting and help assist in #☕│off-topic

[glossy mortar]

I’ll just count it as a loss and watch spending going forward

[livid aurora]

Texts stick together in the French language

[solemn knot]

Wheres the high gold or ex.. lol

[glossy mortar]

Pops up and then switch’s to books for me

[atomic latch]

many ships for a battle😏

restart app helps but still annoying sometimes... (i cant start battle with more than 60 ships😅)

[atomic latch]

overlapping reward icon in island battle

[south swift]

After the update I just got, I open the game and this is what's displayed..have tried multiple times. Its frozen on that

[weary gulch]

Also causes game to crash.

[alpine solar]

I’ve hit don’t show again probably 100 times and it still shows

[boreal tundra]

What happened here after the update?

[south swift]

The update was clearly garbage..I cant even play the game anymore

[boreal tundra]

lol

[ocean cradle]

I have the same thing. Won't let me past that screen

[low jewel]

Think it is broke for everyone

[modern geyser]

Hahahhaha

[visual shale]

Mine is stuck on same screen also (monthly)

😡😡

[dense geode]

How can i tell which members has been inactive for days? Seems like developers are changing some things and name/tags for no reason even though no one has issues with those things. Chat has been lagging all the time but still no fix available yet .

[shrewd wren]

@wooden crescent @boreal tundra please make sure to report in-game @dense geode seems like a bug developers been made aware aswell

[dense geode]

@shrewd wren why are they changing things for no reason . Are they pretending to be working ?Getting annoyed with every update

[visual shale]

How about those of us that can’t even log into the game now.....??

[shrewd wren]

Any chat issues please make sure that your game is fully upto date, connection is good and open close game. If still issue report in-game and please let me know here what server you're on

[dense geode]

@shrewd wren s573 with chat always have to exit the game and login again every 5-10 min

[cyan bane]

im from server 459

everything is normal. connection, the game is up to date

[shrewd wren]

@cyan bane have you got them both purchase?

[cyan bane]

i already restarted my game and phone serveral times

[shrewd wren]

@modern geyser @visual shale ^

[cyan bane]

no just one monthly

[visual shale]

Same here

Restarted app 15 times. Full cellular connection. And restarted phone twice

[shrewd wren]

@modern geyser do you also only have 1 purchase?

[visual shale]

Yes. Correct

[shrewd wren]

Alright guys I've reported issues seems to be if you've only purchased . Just spent $20 to test haha

[modern geyser]

no I have both but the game crashes if I click

[cyan bane]

mine is i cant do anything

[modern geyser]

I have both

[shrewd wren]

Yea I've reported the bug..Please make sure to report in-game aswell please everyone

[cyan bane]

yup i already reported it

[visual shale]

I can’t get beyond the monthly screen to be able to report anything

It will not let me close that screen out at all

[cyan bane]

you can

[visual shale]

How?

[modern geyser]

it's a loss of 300 diamonds and 50 stamina / day I hope there will be compensation

[cyan bane]

keep on clicking the upper right and left

while loading

[shrewd wren]

Also can just close game and open then report

[visual shale]

I tried all of those. When the game loads, that is the first thing that comes up. I can’t get rid of the screen or click anything else

[cyan bane]

it takes about 1-2 secs before the monthly pop out

i dont have report button

[shrewd wren]

Can continue to discuss in #☕│off-topic just so this channel not cluttered:) but developers are aware so as soon as it can be fixed it will be

[wicked dew]

I’m getting red dots when I don’t have enough resources

[vagrant field]

Yes false alarm

It's in my server too

After new upgrade this new bugs including no hero's picture

[gilded wolf]

After new upgrade this new bugs including no hero's picture
@vagrant field you mean in expedition base? This has been posted before

[vagrant field]

Yes and during hero skill

And some other hero area I can't remember

[wicked dew]

My hero’s are showing

[gilded wolf]

Please keep it in #☕│off-topic

So we keep it clean in here

[clever nest]

What is this?

[hidden epoch]

Bug already submit@clever nest

[gilded wolf]

What is this?
@clever nest has been posted. Advice is also to contact in game support.
Make sure you have the following info or you need to restart it

Server
Account ID (click on your copy ID)
And a screen shot

[rancid vector]

My game after the update freezes on the monthly card page

[tender maple]

Can any mod help me?

[wide summit]

reporting, paying get me bugged.

IF I cannot redeem the monthly card tomorrow , consider it a FATAL bug.

[foggy wharf]

? How long

[polar crane]

? How long
@foggy wharf restart the app. Fixed on one account, not the other.

Might get lucky.

[rancid vector]

Same, worked with one but not the other.

[wide summit]

a solution appear
||https://twitter.com/vivid_army_/status/1306211239933009921||
but not from Topwars support.

I really doubt , do topwars ever properly hire SUPPORT personnel ?

a sale of deepsea speed up , 1 person buy in 1 days is enough to cover whole MONTHLY wage of said support personel.

[brazen ore]

the pop time limited redemption event says to use August tickets.. is that a bug or for people who forgot to redeem last month?

[somber kiln]

yes ❤️💥💥 vouchers are the wrong ones.

[little geyser]

Folks update the app it will fix the problem

[unique sky]

The problem I am having is I have 3 level 7 armor buffs and when I remove them from my units I can’t merge them. It acts as if they are still equipped or don’t exist.

Anyway to fix this?

[wicked dew]

Take them all off

[unique sky]

I did

I showed the process of what I did, I had all 3 equipped. Then removed and replaced, and checked inventory.

Nvm? I guess they were delayed?

Problem solved now smh

[woven shadow]

I and a couple people from my alliance ran into a hitch in the POP limited exchange. The POPs are dropping Sept Vouchers, but my limited exchange wants August Vouchers.

[fast gull]

@unique sky you remove them only in page 2 , but there are 4 page , you should remove them in all the page (1,2,3,4)

[unique sky]

Nah, it was a visual type but I think. It fixed itself after an hour or so

I only used 1 and 2 and was on two after finishing the removal

[fast gull]

so it's ok for you now

[unique sky]

yeah

I only set up 1 and two but i think it was a visual bug'

[clever nest]

Why must i search 4 times for a babump?

I searched 4 times and it landed on the same one 3 times. Ridiculous!

Get it fixed please. <@&651622161219584000>

[wicked dew]

It does it with everyone

[cedar topaz]

It’s usually because no other babumps of that level are available. Usually happens close to War hammer resets

Not a bug just that you have for more to refresh onto the map of that level

Have to wait for more *

Especially with babumps being what everyone is trying to max their VIT on it’s common that they run out a lot in between resets

[hidden epoch]

@clever nest bug already aubmit

[gentle spade]

My apologies if already reported, but all suppressions show ready to be built (the red dot 🔴) even though I don’t have enough resources to do so. I’m running the lasted version available in the AppStore.

[simple topaz]

Just upgrade it

[gilded wolf]

@clever nest it says in the message that an alliance can rally an attack against one location at a time. Means someone in your alliance started it but it's filling up with members. So that's why no line on the map yet.

[tender maple]

Any mods on?

[clever nest]

@gilded wolf Look at my march list and the location. I started the rally. But i hit search for another one and it lands on same one 3 times? Makes no sense.

[gilded wolf]

If it lands on the same one then change the lvl. It can be the last of that lvl before reset spawns new ones. But it's no bug. Feel free to further discuss it Inn #☕│off-topic

[simple topaz]

**the frame is off top. **

[iron hollow]

ผมอยู่ประเทศไทยทำไมราคาของที่จะซื้อแพงกว่าคนอื่นทุกรายการ

นี่คือของผม

มันเกิดอะไรขึ้น

I get debuff

ช่วยปรับราคาให้เหมือนคนอื่นด้วย

นี่ผมเอง

[amber igloo]

Got scammed I guess

[simple topaz]

@amber igloo what

[amber igloo]

Basically bought it and nothing

I’m talking with a mod already ty

[simple topaz]

It's pending

[heavy sand]

Please keep discussions in #☕│off-topic and i am speaking to him currently @simple topaz

[simple topaz]

How about you put a slowmode here. That would fix it

[glass carbon]

Ranking rewards are showing backwards numbers

[deft dune]

I've been trying to do the military exercise and all it keeps saying is parameter error <@&651622161219584000>

[weary gulch]

@deft dune try refresh your game

[deft dune]

I have tried it just keeps saying that

[weary gulch]

Restart device and or internet

[lethal aspen]

#☕│off-topic people...

[austere needle]

@deft dune do this steps and if nothing works contact in-game support:
Make sure of your Internet, change to fly mode and back. Restart the game and clear cache, make sure you are bound the game to face book or Game Center then uninstall and reinstall the game, if none of above works contact in-game support. Have a screenshot of your player Id and server number. Tell them when it started and how long it has been going on.

[modern geyser]

Je viens de perdre 500 gemmes en agrandissant ma base sur la nouvelle es ce normal

[tropic star]

Hola. Cómo puedo aportar con algunas sugerencias?

Los premios se interponen encima de otros en la misma fila cuando son más de 4 en los eventos de la isla

[tropic star]

hay otro problema muy serio con los chats también

Estoy hablando con una persona en específico y le envío una información. En ocasiones al regresar al chat le doy click al chat correspondiente y me muestra otra conversación.
Cómo referencia las siguientes imágenes

[radiant lantern]

@tropic star
a veces eso puede suceder cuando tienes un historial de chat largo con muchos jugadores.

para las recompensas que se superponen, este es un error visual, pero debe resolverse en una nueva actualización

[tropic star]

@tropic star
a veces eso puede suceder cuando tienes un historial de chat largo con muchos jugadores.
@radiant lantern no debería. Sucede 1/4 ocasiones promedio

Sucede también que el chat se queda en blanco cuando cambias de chat frecuentemente.

• Y si haces scroll o ejecutas acción por parte del usuario te envía a la parte de arriba de la conversación.

• O tienes que escribir cualquier cosa para que aparezca la conversación y te mande al final y no al inicio.

Deberia de ser al revés.
Enviarte hacia abajo.

Arreglar esto mejoraría la experiencia de usuario

[somber kiln]

🤔

[ebon mason]

<@&667608292981211136>, I bought the Supreme Perm. Card and was charged 3 times and did not receive any of the benefits. Can you tell me when this will be fixed?

[terse escarp]

Sever? !? !

[safe blaze]

Be careful asking for a refund if you do. They did the same to me a few months back on a monthly pack, I asked for a refund and they locked my account up saying I owed almost 6k gems

[tropic star]

Sever? !? !
@terse escarp s625

[vagrant geyser]

Today, purchases stopped working... after upgrading. Iphone

[glossy mortar]

5th March keeps disappearing

Monthly expired , now i can only purchase one monthly package . Lost 5th March

[sage otter]

As a player in this game, do I really have to double-check every statement?

The German translation clearly speaks of level 5 skills.

I bought gems especially for this event.

Don't be angry with me, but it should be understandable that I feel cheated.
Unfortunately not for the first time.

This could give the impression that such errors are deliberately built in to pull even more money out of the players' pockets.

The developers are pulling in tons of money.
It can't be that difficult to work a little more conscientiously.

[atomic latch]

weird green area

[stuck sand]

The level 68 territory to unlock costs 2.4ee gold. While the following territory costs 4dd gold to unlock, then 8dd, 16dd and so on. Level 72 territory to unlock costs 133dd. I think the level 68 territory unlock is glitches to show 2.4ee gold when it really should be 2.4dd gold

[mossy python]

Bought the perm card offer but I still haven’t received the benefits.

[elder ermine]

That’s not a fish anymore

[haughty bison]

I am having major doubts that the great scientist's Tax Enhancement has any effect whatsoever.
For testing I did 31 of 50 gem taxes.
Going by the displayed multiplier in the animation I get an average of 4.1 and going by my gold balance I get the same result. So what I see is what I get and there is nothing hidden.

Compared to older results way before I reached the second tree a multiplier of 4.1 is somewhat at the upper bound. However the old results included the free taxes which yield less than the gem taxes.

So a multiplier of 4 is about to be expected.

Supposedly the skill in question is meant to increase the multiplying number of the tax crits. This effect can definitely be ruled out. And a possible change in crit distribution can also be ruled out. Not with certainty though but at least with high confidence.

[wide summit]

@haughty bison wow

[pine lagoon]

Is SvS supposed to disable alliance teleport requests? Cause it has for 635

[vagrant field]

Bug in personal reward for silo event. Can't claim them

Please check we have ke+ silo+ capital in same time but can't get my personal reward

[pine lagoon]

On SvS day we can not use alliance invites but anyone can leave and join as they please

Thought this was not supposed to be working

[rose solar]

Can’t post the video to game support

[frail karma]

Those decorations show up in your Build menu instead @rose solar

[upbeat cobalt]

Im not sure if its a bug or is it just me but i claimed the prize and i didnt get the skin can this be fixed somehow?

[cloud solar]

Is there something wrong with the this been this way all day nothing changes

[supple estuary]

Tried 5 times now to heal troops

I have to restart the whole game

In the middle of svs

[patent turret]

Yeah, I am zeroed a cause off bug, I am pissed with the game, I fight Hard for 80s, but everyone are 3 heroes and mechanical Master had no chance against it. I spend só much for nothing😡🤬

[gilded wolf]

Im not sure if its a bug or is it just me but i claimed the prize and i didnt get the skin can this be fixed somehow?
@upbeat cobalt check your inventory. Sometimes you need to press use there for it to shown in the castle skins

Is there something wrong with the this been this way all day nothing changes
@cloud solar it's normal during svs. Will be back to normal after svs

[brazen plover]

Weakening facilities(under construction) that are attacked sometimes get extended build time and sometimes they don't

Neither were reinforced so it was a win

However the extended time takes a bit to update

And sometimes it doesn't extend

[upbeat cobalt]

@gilded wolf nope its not in my inventory

[hidden epoch]

@upbeat cobalt you need 65/65 to get the skin on screen i saw you only get 63/65

[upbeat cobalt]

@hidden epoch i had 65/65 but when i claimed it it glitched to 63 see it days claimed

[gilded wolf]

Then contact in-game support and send to a mod here by pm

@upbeat cobalt

[upbeat cobalt]

Hmm ok

[cosmic lion]

322/323 Cross War Chat, Translation is broken... only showing original text... others have confined so it’s not just my GUI

[modern geyser]

pour quelle raison j'ai ce soucis, je n'est rien envoyer de offensent, je dissous juste une alliance ?

[frail karma]

Since it hasn’t been reported yet : 770 recharge has not started. It should start at reset, normally.

[lofty eagle]

У противника два одинаковых усиления

А я не могу установить одинаковые атрибуты

[rose solar]

@gilded wolf This is the bug channel, where we post bugs. Mods check here daily so there is no need for him to pm

[gilded wolf]

@gilded wolf This is the bug channel, where we post bugs. Mods check here daily so there is no need for him to pm
@rose solar true but they will need additional information 😉

[fathom salmon]

Hola?

Alguien me explica qué pasa aquí?

[wintry comet]

since the building that made decoration crafting items was removed, players(including all my accounts) could not receive any more decorations. please look into this and find a fix🙏

[honest veldt]

In our server that event start in 21 sep , why it star in 16 sep

[wide summit]

an error from dev/support team in china

request compensation from them with EVIDENCE that tsuru event didn't appear in 20 september

without solid evidence , topwars personel won't admit it their fault.

[honest veldt]

How should I do, they give free hero that is easy to get, but we can’t get

[still hawk]

if a MOD could write me please.. just found a bug that could be exploided dont wanna post it here

i will write it to ingame support... aint that much of a damage causing bug anyway i guess

[frail karma]

770 accumulation event has not started

[lyric grotto]

Bug on merging component. I have 3 level 8 armor buff. I unequip the 2 level 8 to merge it to make it level 9. But it is not merging. It is saying incomplete merging component.

[mortal swift]

You have to remove the armor components from every of the 4 pages @lyric grotto

[lyric grotto]

Thanks it worked.

[unreal rapids]

Guys you keep sending messages here, but do they read?

[gilded wolf]

Guys you keep sending messages here, but do they read?
@unreal rapids even when they don't reply, they do read them. Just most are not bugs

[split nexus]

Where to report hacked or cheats? Well im not sure its a hack or cheats but my curiosity kills me. 🤔🤔

[gilded wolf]

Where to report hacked or cheats? Well im not sure its a hack or cheats but my curiosity kills me. 🤔🤔
@split nexus you can go in game and report it there. If they don't answer just pm a mod here. Know that in game support can take up 75 hours and don't count the weekends.

[split nexus]

@gilded wolf post it here? Or should i pm u?

Its a screenshot. Can i report it in game using a picture? @gilded wolf

[foggy wharf]

One time there is lvl 3 one time lvl 5 what now

[gilded wolf]

One time there is lvl 3 one time lvl 5 what now
@foggy wharf its a lvl3.

[modern geyser]

Hej there i got a bug ingame i got 3 LVL6 critical attack... But i got already 4 pieces.. And it shows only 1 in the backpack, so i cant upgrade it to lvl7.. 😕 Greets and thanks for help

[gilded wolf]

Remove them from all 4 pages then you can upgrade it @modern geyser

[modern geyser]

Thx @gilded wolf it works. 🍻

[gilded wolf]

@modern geyser read the #📖│server-information buddy, I would suggest you edit your message. I can understand it is no fun when you reqruite and you get muted. This is to protect us so bots don't spam chat.

[weary gulch]

My Tsura is broken/violated.

If not fixed I wish for refund.

[brazen plover]

<@&651622161219584000> major bug

Tsuru seems to be overwritten by some other hero

[oak salmon]

That is Basically Wade Special

[uncut maple]

Uhh

[shrewd wren]

I'm working at the moment but developers have been made aware of tsuru bug 👍

[pale wave]

Is there any way to get the messages/reports to stop randomly going to the bottom of the message inbox? I’ll hit someone and then I’ll have to scroll forever to see the report if it even shows. Only way to get around it is to completely close the game and reboot.

Also private messages...when you receive one and open the chat it always starts at the top of the chat. Some that can take a while to scroll to the bottom...not game busting bugs, just annoying little things that keep popping up.

[forest iron]

Where do I find another monthly pack I purchased when I collect rewards? And why is there a march missing? I purchased two monthly and 1 permanent. I’m supposed to have 5. But I only have 4 at the moment.

[gilded wolf]

Where do I find another monthly pack I purchased when I collect rewards? And why is there a march missing? I purchased two monthly and 1 permanent. I’m supposed to have 5. But I only have 4 at the moment.
@forest iron did 1 montly run out? So the days passed. Because you can't have 2 monthly and perm package anymore if the one you have stop

[forest iron]

How do I find out when the two monthly ran out? I just collected daily didn’t really keep track of them.

[keen knoll]

@forest iron There’s a countdown on the days left if you open the page

[obtuse kraken]

Had catysha Max 4 Star and Upgradet her to get final 5 Star now she is 4 Star Stepp 1 again.

[hidden epoch]

@forest iron Click at same place youncollect Each Day, you gonna saw countdown

[keen knoll]

@modern geyser Make sure it’s not equipped on other pages

[modern geyser]

Oh, sorry @keen knoll thanks😅

[magic lily]

At the beginning of the event it said you get 3 boxes with a lvl 5 Skill, now you can get only 3 boxes with a lvl 3 skill. Please fix that!
Many players on our Server invested lots of gems to get the lvl 5 boxes, you can't change the benefits while the event is on going!

[uncut maple]

@magic lily Nah the name of the box has been lvl3 from the start, only some saw the description which said Lvl5 and now they fixed it.

[magic lily]

@uncut maple it's not only some players. All German players on our server saw lvl 5 and many of them invested extra money to reach 50k gems to get 3 lvl 5 marches.
And now they changed it to lvl 3.
That's scam!

[rugged grove]

Just got that twice. Rewards after opening mail from dead guards. Blank description bubble as well, when you click the blank "Lv 5" reward.

[jagged patrol]

The word "tard" in French is censored.

[last gale]

trying to setup my VN-1 Guardian skin, but it is not doing it anymore. It keep switching to forerunner

[radiant lantern]

@last gale you perform this from the world map and there is a cool down between switching

[last gale]

cooldown between switching, why is that, did not use it at all today

[keen knoll]

@last gale It’s 1 minute cooldown for everytime you switch the skin

[fresh schooner]

Hi, I want to report the dissapearance of tax center in our server 685.

I dont know how to finish this now.

Pls help because this is so unfair for us players. Tomorrow is last day.

[restive python]

@fresh schooner click on summer event quest that says tax center press go it should take you there but it is to late to complete all of it but coins does help alot

[fresh schooner]

Hi Sensei, thanks for replying. I dont think its too late because im already 38/50. I did it by using tax center because it works earlier but after a update from the game. Its gone now and re-directing me to gold harvester.

My concern now is my capability to finish it because gold harvester has a limit of just 9 times and not to mention I will be spending more gems comparing to the gems I will spent using tax center.

[restive python]

@fresh schooner ahh yesh that no good buddy they should adjust it and yuor welcome buddy we had same problem in 663 with this one could not complete all of it and we only saw the the fix in last day

[modern geyser]

I already buy Tywin but I not get Tywin ?

I already sent report to cs but they not respond this ?

[fresh schooner]

Sensei, how do they usually go about this because I spend and make a effort to get all bubble but with the update that happened last day it didnt give me the chance to adjust and complete the event.

[modern geyser]

I already relog game but not get Tywin

Please fix this 🙏🙏

[restive python]

@fresh schooner well i dont realy know they do need make adjustments for the events atleast for newer servers that is

[fresh schooner]

Ok, thanks. I will try and reach them via in game report.

In game support is really bad.

[errant hawk]

I have completed the recruit quest 65/65 but not get the castle skin, and quest also showing 63/65

[glass carbon]

Says Kuruzo and shows shards for Tsuru

[bronze shale]

Server s686

Not getting missile

After killing dark army

Please fix the glitch and give us time again for registration

Its very big disadvantage for us

[tender garden]

Same on S685 ⬆️

[untold vapor]

Am I going to get Tsuru shards or Kuruzo shards?

[compact kernel]

The new hero 😜😜😜

I think he is gone to buy something 😂😂😂😂

[fallen quarry]

Not big but I have the red dots on my effectiveness when I can't actually upgrade it

[true knoll]

7 day log in event only lasted 16 hours

[nimble brook]

Así se queda cada ves que intento ver videos que te dan diamantes

[nimble brook]

when I try to watch a video to get diamonds the same video is repeated over and over again so several times at the end it stays dark and does not let me do anything

[merry dagger]

I cant attack dark army-navy-air force while I have 3 energy.

[glossy mortar]

Crit chance is not showing in total overall base stats

[atomic latch]

crit chance? thought its just dmg up👀

[astral hare]

Tsuru got an interesting makeover

[young steppe]

Very poor copy paste job. Got the name all wrong

[sage otter]

Is it intentional or a bug that after the 50 warhammer joins there are no more rockets for beach landing?

If it is wanted and the fulfillment can only be achieved with p2w, then the rewards are more than just weak.

[still shore]

is there still an issue with apple/itunes? i bought 3 packs my credit card has been charged but i haven’t got any items from TW ... i raised a case with TW but no reply- do i need to raise a case with apple to get refund of my payments?

[merry dagger]

I cant attack dark army-navy-air force while I have 3 energy.

[livid aurora]

is there still an issue with apple/itunes? i bought 3 packs my credit card has been charged but i haven’t got any items from TW ... i raised a case with TW but no reply- do i need to raise a case with apple to get refund of my payments?
As I told you before, contact support in the problem and they will see if it is common then they will fix it

[rich night]

Is anyone else having a chat issue where the input box is hidden by the keyboard? We had a game update and I had an Android update around the same time so I'm not sure which caused this.

[still shore]

As I told you before, contact support in the problem and they will see if it is common then they will fix it
@livid aurora well i got the solution- i just tapped on the purchase again and got straight the items ... seem the is an issue for feedback from itunes back to TW ... nvm topic closed

[cedar topaz]

When I leave to help alliances with their Droid summons, sometimes my alliance chat from my main alliance will still appear well after I joined the new alliance

And it continues to update with their chat until I speak in chat. So if I stay quiet I can spy on the last alliance I was in

[finite hazel]

I cant attack dark army-navy-air force while I have 3 energy.
@merry dagger you can attack Monsters when you have at least 5 energy and at least 10 energy for Warhammar, rest 2 will be saved afterwards

When I leave to help alliances with their Droid summons, sometimes my alliance chat from my main alliance will still appear well after I joined the new alliance
@cedar topaz It happens with me as well, so I guess it's same with everyone
Restart game, problem solved

[cedar topaz]

@finite hazel yeah i know to reset for myself but it’s still a chat bug that should be fixed.

[finite hazel]

Bug not yet solved, yeah

[merry dagger]

@finite hazel what does reduce mean?

[onyx lava]

VN-1 forrunner won’t transform into VN-1 guardian

[gilded wolf]

@onyx lava when your outside click your base

Then press transform

Can't do it from castle skins

[onyx lava]

Got it thank you

@gilded wolf thank you

[finite hazel]

@finite hazel what does reduce mean?
@merry dagger it means make less in quantity obviously

[turbid cedar]

Cest ici pour signalé un bug ?

[modern geyser]

@turbid cedar oui c'est la

[turbid cedar]

Mais je parle pas anglais moi mdr 🤣

[modern geyser]

Pas besoin de parler anglais il on plusieurs nationalité de modo et il y a des français

[austere needle]

In server 673 Tsuru disappeared before the 7:th day log in.

[visual star]

Same thing with Tsuru in 676, left two days before 7 day login was done

[open oriole]

Is supply down tonight

Like 22 min nothing

Nothing after 925pm

Server 319

[cold kernel]

When will this be fixed? Extreme disadvantage......... Can I at least have the same option to hide my heroes?

[keen knoll]

@cold kernel This isn’t a glitch/bug

[jaunty fern]

I don't receive the points..pls fix
TiA

[cedar topaz]

Tap the item again it should claim

[shut sigil]

this happens a bug #🐞│bug-report

where is the skin even though the points are already 65/65 and I continue to claim but suddenly the points decrease to 63/65 and the skin doesn't exist?

[dense geode]

This is in AUD . The $0.99 pack is $1.49 AUD AND A$99 skin shard is $159.99AUD. Isn’t that a rip off already ?can we get this fixed please ?also , why we don’t have a option to use US dollar as if I use today’s exchange rate the skin shards would only cost me $129.99 including exchange fees . Please help . Thank you

[lime valve]

Hello, I paid Money for the set, Money was withdrawn, but I received nothing, please help me

[merry dagger]

@merry dagger it means make less in quantity obviously
@finite hazel then I should able to attack when I have 3 energy.

I cant attack dark army-navy-air force while I have 3 energy.
@merry dagger who is authorized person here? Didn't get any reply yet. When this bug will be fix?

[finite hazel]

Hello, I paid Money for the set, Money was withdrawn, but I received nothing, please help me
@lime valve try clicking on that again, maybe it help

@finite hazel then I should able to attack when I have 3 energy.
@merry dagger well, but you can't

[lime valve]

@finite hazel to write off the money again?

[finite hazel]

Nope

[lime valve]

@finite hazel thanks, helped

[finite hazel]

You're welcome^^

[modern geyser]

I have a mission in chapter 8 about the sandtable exercise where i have to try it once but i did it before the mission came, i believe its kinda dumb that it didnt remember i did it before i came to the chapter cause now i had and still have to wait before it refresh.

[finite hazel]

Just wait till the refresh^^

[modern geyser]

but i had to wait like 24 hours

and now i cant rly progress in the game

[finite hazel]

There's no other way 🤷

[modern geyser]

as im in need of the upgrades to the HQ

little bit stupid ngl but ig youre right just wished there where something to do

@finite hazel do you know when and how many hours before it reset?

[finite hazel]

7 hours 45 minutes remaining

[modern geyser]

bruuuuuuh

[finite hazel]

Don't decide gender yet xD,
btw what happened @modern geyser

[modern geyser]

Wdym?

@finite hazel

[rain linden]

The name of exclusive skill shard have "/n" in the name

[heavy sand]

Please keep discussions in #☕│off-topic

@rain linden reported

[modern geyser]

I just made a ingame purchase and didnt recieve this

[heavy sand]

Did you try refreshing, and checking for updates? @modern geyser

[modern geyser]

ye

Updates wdym about that

[heavy sand]

If your missing a update for the game @modern geyser

[finite hazel]

Click on go again, or restart game

[modern geyser]

Downloaded it last night

Just restarted the game havent got it

[finite hazel]

Report in in-game support

Real quick

[modern geyser]

how?

[gilded wolf]

Press your avatar and then contact us right bottem side @modern geyser

[modern geyser]

done

[still hawk]

After todays Patch i can not log in anymore.. whenever it is fully loaded it just closes the game

[gilded wolf]

@still hawk is your account linked? If so try a reinstall

[still hawk]

i will try it later when i get home...

[cold kernel]

@keen knoll It is a glitch for us non vivid players. Do you think it's a huge disadvantage they can see my heroes before attacking in arena and I cannot see their accessorized barbie heroes? 😆 At least place the names on the pictures if i cannot see them.

[cerulean summit]

Since one of the last few updates my marching speed decorations have no effect. Is this happing with others? I went from 157.8% increase on one to 57.8%. then I merged some and it stayed the same.

[gilded wolf]

Did your monthly card run out? @cerulean summit

[cerulean summit]

How does that effect the max effect of tiles and benches.

Yes one card did.

[gilded wolf]

100% faster marching speed

In the top one

@cerulean summit

[cerulean summit]

Dang your right. That makes me sad. Thanks for the help. They didn't re offer it to me

[gilded wolf]

@cerulean summit when your second one runs out you can get the new monthly card. Then it will be back

[cerulean summit]

Awesome thanks. I have to wait a few more days then.

[stone ice]

Chat input is now covered up by keyboard in Android 11.

You can't see what you've typed already.

[quaint lichen]

@still hawk Restart your phone. I haved same and after restart its running

[modern geyser]

Hi. Guevara / Nibelungen

I dont earn the Energypoints 10+. 100+. But not in storage and also build in the line of energie last 2 days

[barren mesa]

Fix the VN-1 Forerunner. I did not buy this skin for it to be nerfed with a cooldown timer and reduction in repair slots.

[modern geyser]

Same ally AGrimmi. Autojoin donot work

[fading swan]

I just spent £48.99 on 3280 points and haven’t received the points yet the money has gone out what should I do?

[stone ice]

Just saw there was an update for the game. After the update the keyboard no longer covers the chat input.

[indigo crescent]

Why i couldnt merge my component of the same kind and same level?? I have 3 i even took the three out but on my stack i only 1 component but on the component tab i have 3

I already reported it to you but no feedback yet

[nova talon]

@indigo crescent #659267108386897921

[indigo crescent]

I already done that how many time i remove i even restarted the game but still it couldnt merge

When i remove it on my stack i only have 1 high rate fire components

But i could use them or put them at the same time

[modern geyser]

When will the energybug be fixed.

I donot see the batteries in storage and also not in front off my energyline

[flat tundra]

Hey guys, I'm facing a problem in hunting event. if I attack a treasure guard and if treasure guard gets killed before I march there, my 10VITS is not getting refunded(I didn't used recall). However I'm getting mail like this.

[modern geyser]

@flat tundra i believe thats normal. You start attack sso they are gone also when momster is gone befor you fight

[flat tundra]

No for dark legions and WHs we get refund

[modern geyser]

Is that battary for energie or not????? When i earn them i can not find everywhere

@flat tundra ok thx. I never got them back

You know what is that battery (1pic) ??

Evertime i earn them last 3-5days i cannot find them anywhere

[merry dagger]

I cant attack dark army-navy-air force while I have 3 energy.
Still didnt get any reply. Who is authorized person here? When this bug will be fix?

[weary gulch]

I want to see Tsura available to defend the base as army commander as well as air commander as she doesn’t hold any type specific traits. Even Nimitz to defend as Army to take advantage of the gold hero shard investment.

[gilded wolf]

Still didnt get any reply. Who is authorized person here? When this bug will be fix?
@merry dagger that is no bug. You still need 5 stamina to start it, or 10 for Warhammer. Ones you started it will count the reduction in stamina.

[mortal swift]

We had capitol war and our strongest player wasn't able to join an amass (over 400 of over 700 troops in amass)!!!!!!!!!

[lofty eagle]

Солдаты что спрятаны в ангаре не должны принимать участие в обороне, это глупо!

Все мои солдаты были в ангарах. Почему они принимали участие в обороне?

[vale ferry]

Потому что они на базе)

Атакую базу, защищается вся база

[lofty eagle]

Это глупо, должно быть два режима, сдать оборону и защищатся

[vale ferry]

Это разумно

[lofty eagle]

Нет глупо, в аналогичных играх эта система продумана

[vale ferry]

Чего ты переживаешь?

Тебе их выличить секундное дело

[lofty eagle]

Не переживаю, просто это не логично

[vale ferry]

И всё тут нормально продумано. В защите берёт учавствие вся база

Что именно не логично?

Ангары созданы не для того чтобы прятать юниты, а для того чтобы на базе было больше свободного места

[lofty eagle]

В инфо написано, "выпустить в бой", а значить юниты в ангаре не должны принимать участие в обороне

Ну в таком случаи у игры даже нет и малейшего подобия справедливой игры. Не пополняешь баланс играй в другие игры называется)

[vale ferry]

@lofty eagle ну так не играй)

[dawn pine]

Hello everyone, i have the problem that i can‘t expand my repair factory and i don‘t know why. I should have enough certificates but haven‘t got the option to expand. Does someone got the same problem?

[gilded wolf]

You need to lvl up and upgrade in personal tech to open spots @dawn pine

[dawn pine]

Okay, i lvl up last weekend but nothing had changes, so i thought i ask here

Thanks for the answer @gilded wolf

[polar crane]

I can't equip the VN1-Guardian skin. Even if I've done the transform before equipping it, the forerunner gets equipped not the guardian.

[hoary crown]

You can only equip Forerunner, transform after that. It also have 1min cooldown between transformation.

[young steppe]

No WB?

[oak plank]

battle hall deleting your saved setup randomly happened to me and one other that I know of

[obtuse kraken]

A smaler guy on our Server still has the Rocket but, we , the bigger ones, cant unlock. How is that possible? (S372)

[gilded wolf]

I can't equip the VN1-Guardian skin. Even if I've done the transform before equipping it, the forerunner gets equipped not the guardian.
@polar crane first equip your skin. Then go to the world map. Click on your castle and press transform. You can't transform it from where you choose your castle skins.

[umbral saffron]

How does the SvS match algorithm work?
We are matched with a server whose Rank 15 player strength is equal to the entire strength of our server

[gilded wolf]

<@&651622161219584000>

[heavy trout]

👍 @gilded wolf thank you

[zinc folio]

I can't select cetus from the castle skin chest. Keeps saying parameter is incorrect. Got it from todays event

[gilded wolf]

Did you check you castle skins if it's there? Restarted your game? Cleared cache? If that don't work and your account is bonded try a reinstall.

@zinc folio

[zinc folio]

@gilded wolf I restarted the game, restarted my phone, cleaned up my phone, checked my castle skins. It keeps saying parameter error

[gilded wolf]

@zinc folio then it's best to report in game. Make sure you have a screenshot and copy your id

[hidden epoch]

@dawn pine you Reach the max amouth of repaire shop still have same but on lvl 80 and got 333 repaire ticket

[topaz lodge]

hi i have a problem for 3 days in a row the game is blocked me from typing in the game

Like im invite players

to join my alliance

I need game mod

[oak plank]

for some reaosn it isnt opening tickets for me

reason*

[austere needle]

How does the SvS match algorithm work?
We are matched with a server whose Rank 15 player strength is equal to the entire strength of our server
@umbral saffron #☕│off-topic ask it there please . Here we report bugs

@topaz lodge you have been muted by some reasons. Contact in-game support

[umbral saffron]

I am reporting it as a bug in the algorithm matching, they need to refine their matching algorithm.

[gilded wolf]

It works with brackets. If you lose x times you will go to a lower bracket. I understand it's frustrating but eventuelle you'll get better match ups. I know it doesn't change the facts about how it is now @umbral saffron. Just be patient.

[umbral saffron]

Maybe add a secondary check in the code based on server power. How is it fair that my server whose entire strength is 5ee gets matched with a server whose Rank #14 player strength is 5ee

I feel that whoever wrote the code does not play this game, it does not pass the basic testing and validation

[gilded wolf]

I understand. But with cp as a second check it's easy to manipulate. Everyone removes troops before capital and ones you have a match you will train them back. This has been discussed multiple times.
Better to talk about it in #☕│off-topic

[umbral saffron]

Do it based on maximum achievable cp at individual levels. Based on the available spots on island, each level will have a maximum achievable cp. How is it this hard to understand ?
Goes back to my point, the developers are not playing this game, just coding away. There is no proper feedback mechanism from different levels of players.

[nimble fern]

What type of offer is that ? Rs 190 pack is 35% cheaper than Rs4600 pack. Any explanation??

[vagrant field]

I think it's cheaper than original value of that pack , that's 30%

[gaunt moth]

@nimble fern all their packs are like that unfortunately

While everywhere else in the world you get a discount for buying in bulk, in top war when you spend more money you get charged for the convenience of only having to click once instead of 5 times

Its a backwards model but not a bug sadly

[nimble fern]

so how about this offer ? It seems different from above missile offer correct ?

2 different maths for exactly same offers it's hilarious 😆 🤣 😂

Is that an intentional bug ? 🤔

[mortal swift]

Same for us with server war we didn't get a merge since now we have 24 80s and we have to play against 73 level 80s 💞💓

[gilded wolf]

Same for us with server war we didn't get a merge since now we have 24 80s and we have to play against 73 level 80s 💞💓
@mortal swift tell them what server you on

[mortal swift]

361

[unkempt current]

Since kuruzo has been released commander statues have not triggered an auto build of tanks. I do 80-100 at a time and have not had a trigger since.

[dawn pine]

@hidden epoch> @dawn pine you Reach the max amouth of repaire shop still have same but on lvl 80 and got 333 repaire ticket
@hidden epoch @hidden epoch
Thanks for your answer, makes sense to me. Bit i thought it‘s kinda unlimited

[true knoll]

Lol treasure guard is marked dark army

[hidden epoch]

@dawn pine some skin can upgrade the number of slot

[dawn pine]

@dawn pine some skin can upgrade the number of slot
@hidden epoch okay, these are too expensive. So i‘ll wait until i‘m leveling up 😊

[hard badger]

Beach assault is rigged cost 5000 gems but have to spend a bunch of $ to complete it

[cold kernel]

@hidden epoch Fighting ghosts again. Will this ever be addressed?

[hidden epoch]

@cold kernel Vivid army look, but these are the same heroes we have. This has already been sent to the dev, more than expected.

[cold kernel]

If they alter the look. I dont need to see a cute barbie doll. Just replace picture with stock photo or name for non vivid players. Unfair advantage when i scout and am guessing who I'm attacking.

Send again, and again, and again. Tell him I'll pay $.99 for the permanent fix. 😅

Cannot be that hard. We do not see their godzilla march looks but see a non vivid marching troop. ......

[hidden epoch]

Vividarmy, and TopWar two seperate game, i guess some.issus with hvivid for the name/picture. But i Will personnel.send a pm to a Dev about that@cold kernel

If you have anything else to Says Côme on pm,

[clear dove]

You are able to use extra march item and it is consumed but you don’t get it past 5 marches. I want mine back!!

[wicked dew]

Game isn’t loading properly

It’s froze on that screen and I’ve restarted multiple times

[solid ether]

Is it normal that i can't see the Crystal Store?
Is VIP based? Or level based?

[keen knoll]

@solid ether It’s been removed

[unborn jolt]

Are this bug

[flint wave]

Lol

I also see that bug

If u quit the game while loading u probably get that bug

[unborn jolt]

Yes fixed

[flint wave]

Good

[mellow thicket]

Two things, I’m glad you sorta fixed the “size” censorship. But what is this? 🤔

[true knoll]

I’m surprised how “furry” isn’t censored but “poop” is
Like why is poop censored 💩, also our warzone found a way to bypass the cecorship

[mellow thicket]

Got the system mail but can’t use it

[flint wave]

Same

I can't use it

[mellow thicket]

same prize as G123_vividarmy maybe?

[flint wave]

Idk

[heavy trout]

@mellow thicket @flint wave
G123_vividarmy and EternalLand is same codes

[barren maple]

None work for me

[flint wave]

Uhhh ok

@barren maple lol

[gilded wolf]

None work for me
@barren maple did copied exact same? With the capitals

[winged coyote]

When typing in any chat box, it’s white, which blends in with the white background, unable to see what your typing till you post it... worked fine before last update.

[sudden laurel]

Noted. Will be addressed and has been pushed up

[graceful isle]

Server 577

[heavy sand]

This event issue has been reported devolpers are currently looking into it please be patient 🙏🏼
Edit:- been temporarily removed until fixed

[still hawk]

1999/2000 befor sale begins

guess that is a good start

[radiant lantern]

@still hawk In order to have the ability to purchase the "Limited Availability" your server needs to complete the Missions. 100 Unique players on your server need to make a minimum of a 99 cent purchase. The "Limited Availability" is a pool that is many servers not just yours.

Minimum is 30 players on your server make a purchase in order to be able to purchase the 49.99(Gems/Level 5 Comps)
Minimum of 50 players on your server make a purchase in order to be able to purchase the 99.99 (Gems/Shards)
Minimum of 100 players on your server make a purchase in order to be able to purchase the 99.99 (Gems/Rare Skill Choice box)