#🐞│bug-report
1 messages · Page 44 of 1
All your units that died in the battle get downgraded if u r the attacker in air supply and base attack.
No, just the 38 unless you were attacked another time and perhaps deleted the report, or maybe had other destroyed ships from previous attacks. If this happened recently you may be able to check the battles logs and see (Alliance > War > Battle Log)
Why removed +march queue on level 60?
Nag top up ako 300php para sa 300 points potik diko nakuha reward
Please fix my problem sayang yung nagastos ko.
Hello.. Some my member top up today then they not get the reward ad gems for top up they say scam... Plss fix this
Hey - ive bought a couple of speed up packs for repairs and they dont seem to be working - ive used about 30 hours if not more on my repair centre but it seems to be stuck on 7 hours
I bought another pack to check i was doing repair all and the same is happening
Very annoying - please can you look into it asap
i havent recieved any rewards on WB event and this isnt the first time, help
I recharge 600 points for valuable event today but i did not get point recharge. my server 479
This also happens to me
I said yesterday that there might be a bug with hammer is not normal that I start making 16M damage and end making 300k (not dodged) in level 7-10 in expedition
I would look it up just in case because it doesnt seem normal
The game won’t let me find the new area to unlock so I can’t get the second air garage.
Anyone else getting these weird characters? It’s to the right of my green timer. As far as I know I have my settings on English/USA
@pulsar garnet That is a translation bug. Everyone has it. Its also in the world boss report.
@kindred nexus Oh okay, thanks.
If you come back from lock screen all the missed requests to join appear, even if they are not longer valid.
If you select 10000 tech boxes and tap the - you will see the slider go to the middle and not where it is suppost to go.
@kindred nexus you can only do 10k at a time
Yes i know.
But the slider should not go to the middle if i can only collect 10k at the time.
True will report it
I think its because the developers are going to change that max number.
Possibly
I can explain why i think that the max amount will change if you want. In #☕│off-topic
Anyways keep discussion in #☕│off-topic please lol
@long oracle if you go to base and back to map it'll disappear
My troops have been showing one set of health prior to battle then decrease when I start the battle
Noted
Aliance donation in fort not count as constribution ranking in aliance member. I hope it will be added...
Why is a HIT 9 SECONDS AFTER 12 causing us to lose CW?
<@&651622161219584000>
This is entirely NOT okay.
Speed up the march?
Look at the timestamp
It say 00:00:09
Which means it was 09 seconds after the CW should be ended.
I got 6 of those marches that came in after the hour
If the 5 minutes control counter has not reached zero at midnight then sudden death round starts and the next alliance to take control of the capital will get an instant win
Thats a stupid way to do it. If an alliance maintains control when the timeframe of CW ends, Victory should be decided.
The timer shouldnt have to reach 0 if the timer for the event itself ended.
Sorry not it's midnight for everyone. When the two hour contest time is up and you still have time left on the control counter it goes into sudden death.
It's stated in the rules and has been that way since day one
Its the point that the two hour time frame runs the same for everyone regardless
i upgrade my tech but my building level still the same i just wasted a whole bunch of coin please fix
@bright trail all that does is allow you to make it right away to 65
slm turk varmi
how do you use this
i add it to a hero but do i need to use that hero to go farm gold or something
HP on units change from loading the march and the replay vs wild boss.
24 hour sheilds no longer last 24 hours? Whats up with that!?
Suppression bonuses for air units seem not working when you attack marines units.
For french svs rules some probleme, half half French and Chinese
Noted
I know it rounds your exp up. Maybe do fast combat a couple times and see if it pushes you over?
Will do thanks
Pioneer trials info is in chinese
Reported
I haven't received my gems from the pioneer trails
@willow river it will be in your inventory
yea I opened them but it dont show up I even restarted the game just in case
same i didnt get my gem from the pioneer trial
and the tip is in chinese
this is after i completed a mission for pioneer trial the event only give chest no gem
all three server i play in show the same thing as reward just the chest rewards
#🐞│bug-report. I cannot read the pioneer description...
What language is your game set to
#🐞│bug-report When using refugee letters, Super amass checks that you have 20 Stamina when you select it, but only subtracts 5 when you launched it...
(hope to hear that is a feature, not a bug )
@atomic meadow English. It hasn't changed.
Did you update this morning?
Did you close the game after updating?
Closed it before updating. Opened it after it finished.
Just checked mine it's the same will make sure it is reported
👍 thanks
This is a lvl 69 mob
this is a lvl 70 mob
Explain to me, how 480M became 16 B in one level
Both of them are the same type of mob
Is it so wanted that you still have to reset the new island battle from the previous day?
I actually understood it to have two resets, three runs. Because you have to use a reset to start the island fight in the first place, there are only two rounds per day.
Or is there a way to start the island battle every day without using up a reset?
Thank you for your help
Ye seen it xD
Figured I would make sure. Lol
Thanks
Press to Buy and cancel item gonna show
I tried to merge my level 43 tanks. I got a message “merge unsuccessful “ or something like that. When I tried again, all my merging items were gone. This has now happened 3 times. Any advice ? I reported to support with no reply. Thank you.
Restart your game
Could you send a screenshot if possible
I could not capture the error. It left too quickly. But as you see, my money to merge is gone.
This is my second time missing my weekly premium. I am yet to claim my gems but theybsay they are already claimed
Super amass on refugee camps says it costs 20 VIT but only takes 5 VIT
@languid glacier note here mate you got directed to #676621550924988421 for a reason
CVN-68 and other base skins aren’t giving the bonuses. The using or owned ones
@sinful stream do you mean the troop production bonus?
No the hp and attack bonuses
Could you test two attacks 1 with it using and one without and send me a screen shot
Want me to send it directly or post here?
Post here is fine
It just worked fine on world bosses. So idk. I do have one from supply contest that shows they aren’t applied so idk
Supply contest remember tho lowers your stats so that may the case
Must be what it was then. Thank you. Only other thing I posted the other day. And don’t think I got a response on was it shows one set of hit points prior to starting battle and then once I start it, it shows another. That I do have screenshots for
Oh ok
I got a problem of my private chat is keep missing
Anyone have the same problem? 😭
I have the notification but when I’m back in game, no chat there
And to be honest, it’s in Chinese so I need the translation to able to understand it, notifications won’t help
Potential bug with Alliance Mail:
When sending alliance mail that includes a date and time, the system seems to process it strangely. Please see below images.
When using Edward and Ricardo i noticed Edward's strength and anger ability wasn't doing any extra damage... they did same damage whether the ability went off or not
got another bug... if I sent a march to a farm, it says occupation time 10hrs 2 minutes, when I am there the actual occupation time is 8hrs 51 minutes...
This is only when Kate Curry is a part of that march, right, @odd grotto ?
correct
2-starred her, but it looks like her CP is miscalculated, triggering the gathering time to descent
question, i just collected now my free pack on my monthly package.. is it correct that i suppose to have 300gems together with stamina and techbox with.. i hve existing 491gems on my account.. plus the free 300gems so i supoose to have now 791gems.. but no 300gems was added tk my account..
Yeah I reported it when she was released, it does not seem to deduct her gathering speed from the display when you send her to battle, @odd grotto .
can anyone help me out with my concern?? thanks in advance..
Try to ask in #☕│off-topic , @neon salmon
thanks babadook
@empty flame not the place mate, can share in #676621550924988421 if no #📖│server-information broken
I think this is a basic treasure guard right?
You need use crit, hit,special hero skill ...
You can see what do you need if click to guards
different guards have different features
Like this
For this guard you need use ssr special hero skill
Yeah if you use crit dmg and crit change component
You can kill easily
I believe it's a bug that has been reported several times, not treasure guard related but the X0 (10, 20, 30 etc) showing up way harder monster than in reality.
Just attack it with normal units and look at the battle report, it's in fact just 3 opponent monsters. It's visual bug, believe also forwarded on here a few times.
@rigid dew and @heavy trout
Thanks Badadook...😃
Calculated time for rss farming is still incorrect, i think there's a bug with the super miner skin
@wide summit I'm having the same trouble as you
March disappears once you get into launch tower.
@gaunt moth I don't have power plant city skin.
@wide summit I don't think it's the problem of the skin, just a general bug with the timers
I tested it with my other skins and all the actual timers were less than what was shown
it happen since 2 weeks ago.
I haved bought growth fund but why did not gems i receive???????
@vocal rune have you checked in your inventory?
Yes but still not there, what should i do??
@vocal rune can you post screen shot?
What screenshot? Inventory or what?
growth fund page
in the top pic it says collect. Have you collected?
are you try to collect?
@vocal rune we can see your personal infos can you delete this photo
Hi
Yes i haved try, but back to buy packet again
try restarting game and delete photos from play store posted 6.14
@vocal rune screenshot deleted
excellent @vocal rune
Hello been level 80 and unlocked all my land and still shows that i need to open it?
that bar across bottom of screen is annoying
Are you sure unlocked all of your land?
If possible could you send a video of showing your whole base dm me it if you like
hod do i send a video??
Are you able to do this on your phone?
There is always a notification saying "param is Error" in the cross server chat. what is it?
Certain words that are not allowed there give you that message
@heavy sand Perhaps they should revise their censorship settings than. I know they really like to censor things, but most players prefer the freedom of speech.
We just tried to make normal conversation about Star Wars without any insults or curse words but "param is Error" appeared all the time to some players. 🤷♂️
Noted
I keep getting "param errors" frequently while trying to type in cross chat
No swears btw
Is there anyone else having an issues using the translation function?
In alliance chat and world chat
yes translation isn't working
Translator is not working
yeah broken on all servers
Not all servers.
Translator doesn’t work all the time for me s362
It broken on many servers.
Broken in my server as well
@gaunt moth Bug already reported yesterday,
We just have to wait
Translate is bashful today
It has been reported @sand latch
Thanks FonFon
This aint right😂
@nova talon I've passed it on
Please tell me how is Simon capable of using other Heroes exclusive skill *** Nonsense . Apart from that a great update 👍🏻
- Update on Simon I found him working exactly with the same skill set as Rambo would
Cant do same on one hero 2 times.
@obtuse kraken da gibts selten und normal ... geht Save
Sollte vll drauf hingewiesen werden. 🤔.
@obtuse kraken u can do 2 at same time, one of them has to be “ rare “ the other has to be “ normal “
When u kick people it says “ left alliance “ not kicked as if they leaving by themselves.
<@&651622161219584000>
Haha mauvais endroit@desert wing
Oui xD
@ancient valley submit
Yo is it possible to merge two servers?
@modern geyser yes, there have been multiple rounds of server merges
Maybe they come up, when you have the effect of max 30%ATK addition
Pretty sure they'll show up, this way, see one, which has light effects ;-)
When opening a private chat. Most times you get a blank screen. Once you touch the screen the history shows from the beginning and you have to scroll forever to get to the bottom.
Simon is on 2 spots.
@kindred nexus been reported
Reported
I need help I purchased the predator skin pack 2 of the 99.99 I used the vouchers to exchange for the skin I didn't get the skin I reported it in game and they told me I didn't have enough vouchers when the screenshots I sent showed the voucher was exchanged already, I didn't hear anything from support so I disputed the purchase , as soon I disputed the purchase the skin magically appeared with me account now being negative 19873 diamond which is over $300 for a skin that I paid $200 for
@kind pawn another person in our server had that happen after the first svs
You dont understand how mad I am right now @quasi compass
I can only guess, if you don’t hear from them then dispute it with Apple or whoever you downloaded the game through
There is an exchange for Predator Castle skin with red June tickets. However, players get only blue June tickets, which can't be exchanged anywhere.
@sacred gazelle can you show me your research center
@glacial wolf Blue June ticket can you show me print screen of that?
Already answer haha
That was for slides and such
Event finish at refresh and the New one start, and if you look dont have same name
Assuming it’s vividarmy exclusive content or something, but we should at least see it 🙂
@iron oyster can take longer than that sometimes.
@frail karma and btw thats friedman hertz
and it has been reported
Guys, i have a problem, i hit a lot of monsters, my report show i get loot from them, but when i open my backpack nothing changed
I killed about 30 monsters with no profit:((
Not being able to attack a world mob even though there is enough stamina. Even restarted the game.
@fair gale please restart your game
@brazen plover no change even after restarting the game. Finally could attack one after trying 10 others
Had initially tried restarting the game
@fair gale in my experience sometimes due to connection issues the stamina isnt correctly updated
@brazen plover connected to gigabit internet so internet connection is not an issue
@brazen plover I am network certified and work on web servers. I constantly monitor my network traffic. Did not see a drop or dropped packets
Since you know network you know that speed and bandwidth are separate but this issue does happen from time to time and they haven't found the cause yet
9/10 times issues pop up because of bandwidth issues
Lvl 70 always Do that
@lime furnace any hero can have any perk
Switch em heda
@heavy sand so there's nothing wrong with that?
@pastel hawk I don't have enough gem
Please keep conversations in #☕│off-topic please
Was able to be attacked 2 hours prior to shield expiring
@visual shale you got to share shield log, that photo could simply be a shield you activated after being hit and then manually took it down
I guess maybe the notification just came late? ( i was asleep).... my apologies.... I thought it was expiring later
Hyper link not working in arabic 😂
noted
Empire berserker mecha report is without a title...
I have bought 4 packages on my account and have receipts in email but they are not showing up on my account
@empty flame well that's clearly not allowed please check #📖│server-information
Had Russian players in my alliance stating that translate doesn't work in AC since updating
Have they tried (and I know it sounds dumb) refreshing their game
Lol, I'll ask
I have bought 4 packages on my account and have receipts in email but they are not showing up on my account
Message the in-game support to help you with the purchases.
reported
the issue with selected summer gift packs has been reported
What was the rules for the treasure guard
What did it say here
On ship ones only really you have to use a commander with an exclusive skill that attacks. Commanders that hit 2 enemies like Hedo won't work either since there will be just 1 left and the skill won't proc properly.
I spent 1k gems on a perk swap and didn't get the perk! I need a refund!
I don't see it.
When you change a perk you have the choice to keep it or not did you press the X?
What? 1k gems and it just disappears if we elect not to use it? Are you all crazy? If we buy a talent book for that price , then we should be able to save it and use for other heroes that actually matches that perk. Most of us active players here spend a ton of money and we don't need to spend on something that we can't use, that is stupid.
It warns you?
Didn't see the warning. I still don't think that you should charge any of us for something that simply disappears if not used. That's one way to make players leave the game. I want a refund.
There is a reason why there is a warning because sometimes people don't want to swap to the perk they got given
Oh, please. If you allow players to keep the perk then we can eventually use it for other heroes. No one in their right mind would not want to save that perk. I want a refund or give me the perk that I paid for and allow me to use it on the hero that I choose.
I didn't want to save the perk and so many others but if you want to refund you will need to speak to customer support
You didn't want the perk because you're not allowed to transfer it to a different hero, outbid you can save it and be able to transfer it to a different hero would still not want it? If you say no, then you're crazy.
As I said if you desire a refund you will need to speak to customer support
And this chat is useless then.
It's not a bug as I said it's part of the game but please don't make conversation in here take it to #☕│off-topic
Alliance gift is not working for some reason. I have been able to get zero since restart (9 am local time)
Nevermind I don’t reset for an hour. I’m an idiot
This is embarrassing but please correct my country name. Philippine is Philippines with a letter s at the end. You only use Philippine if it is followed by the word Islands. As in Philippine Islands or Philippines without the word Islands after it Thank you.
My google play is updated.
@sonic prawn Do you use officiel apps to Play. i know some players use clone apps and Do same thing
Official apps from google play.
Its linked. Can i uninstall it and install will it not lose?
What i mean my account
Jhy you will keep your account if you are sure you linked it properly. You could also save your player id and level to help you when you lose your account.
Thanks. I'll try to delete and install
@kindred nexus Thanks for help i can buy monthly now. 🤣
Nice
When I activate superminer skin. I see the total it can collect change. But the amount per hour shows the same. With a different base skin.
Depending on which merge box you used, you will always loose purple shard and have, or maybe not have, the chance to get an orange shard.
There is a 100% or 20% chance box
hi guys im lvl 64 and on area 39 to open next there is a guy on lvl 64 and on area 37 any idea why that is?
@dusk sundial Different players unlock different areas. Some areas let you unlock a new one the next level. This means you have unlocked more of those areas.
Explaination please:
I can not interact with anything if the enemy has all terretorys. I take the terretory but he can still attack me?
Why?
Its concerning the battlefields.
I Hold the battlefield and get attacked, they hold the battlefield and i cant even interact with my allies why?
I mean why can they do it but not me?
I made a report about some purchases I made 26hrs ago and still no response from in game help.. how long does it take for them to respond?
I even sent pictures of the receipts it should be an easy fix
Hello
S435 I took our capitol back shortly befor the end of SvS but the Capitol is Empty why?
I was listed as owner till i reset my game cause i wondered why i didnt have the skin
So there is a bug during SVS that my farms didn’t bring in the supplies
After 16 hours of farming it didn’t register that they were returned. So I got no rewards
I have 7 energy but it won’t let me attack a wild boss... keeps telling me to buy energy... have restarted the game too and still does it
@forest ginkgo lvl 70 Wild boss have this bug
Noted
Is it a bug that when you attack a castle and burn them, their displayed CP does not change until they heal or demote their troops? When I get burned my CP changes immediately.
I need a moderator
I have gone to in game help and now it has been almost 48hrs and they have not fixed the problem nor responded to me
What's the issue@spice inlet
I made some purchases and have receipts in my Google account which I did post with report and never got the stuff
I bought the video the twin thing for 10 dollars and rambos package and another small one
Tywin*
Via not video
I can give the account if you neef
Need
@spice inlet You should messages the in-game support. They will help you with any problems about your purchases.
I have messaged them they have not replied and it has been 48hrs
I don't want to lose my money here
Did you send them a nice looking message?
Yes even sent pictures of the receipts in my gmail
Then i would just recommend waiting even more. I know that waiting even more is annoying but i dont think you can really do anything.
I can respect that just don't want to lose the money
And get nothing
All together it was close to $40
Yes you would not want that to be spend without a rewards but i dont a mod can help with any purchase problems.
thank you will keep waiting
This achievement does not trigger after victory as the achievement say. Change the text or make so it does 🙂
(We won by areas yesterday but didn’t get it)
@clear dove if you Click on (i) talk by capital
Thats not 100% clear of course haha
I’ve seen that too. But I’m talking about the text and what I wrote. Still valid 🙂
Yep
Mods?
I have the same thing ^^
Yes.
@atomic meadow we took capital during SvS as it shows in the screenshot but was never awarded the achievement. There is only two level 4 alliances in our server and we are about 6 achievements off from level 5.
This area is taken by my alliance. But it say its occupied by a player from a other alliance
🥴
Been reported
Thank you @heavy sand
No worries 😁
@arctic crane if you press full server ranking and then press back onto server ranking it fixes it
@heavy sand thank you!
No worries 😁
Hey y’all, Is there a limit on how many roses you can send someone during pop star?
Does it depend on vip?
My b, thanks
This one increases the first marked line.
Don't know, what increases 2nd marked line.
but i used gold production skill
@atomic latch the upper marked one says gold output, the lower one says gold production
Renforcement et non reinforcement
#📝│translation-suggestions @rotund barn
Ok merci @hidden epoch
Saved up legion store points for a talented book again. went to swap talent for rambo finally got one I wanted. Clicked it, asked if I was sure I said yes, then it only gave me the option to "think about it" thought that was weird, had to click it being that it was the ONLY option. Now I have no legion points and no talent book and it did not swap the food production perk for the new all unit hp perk....
@steel tiger If you want your perk book or legion points refunded message the in-game support. Also a mod will probably come soon to say noted.
I did message in game support. Waited 2 hours for a response and have yet to recieve it. Was referred to this discord for help from alliance members.
The in-game support has alot of messages to reply to. This means your message can take a while to be processed and responded to. Also we should continue in #☕│off-topic
In game support can take 24-48h, i send your bug request only thing to do is Wait for answer of both Side.( Here and game support)
@steel tiger
And it's not just I want a perk book or the points I want the hp bonus roll I got, the bug is it didnt work it only gave option to "think about it" and then took the book and left the old perk anyways
I'll be patient lol
To continu like Tranqii Say #☕│off-topic
The first time I got a perk book I did not want the swap that was offered. Now this is the second book I've got and I did want to swap, then it doesnt work -_-
@steel tiger after you swapped the perk and got a new one, did you exit that screen?
It asked if I was sure I wanted to swap it I said yes then another screen popped up with only one button saying "I'll think about it"
I remember we can only send 1 march to Wild Boss, but i can send both my march on the same Wild Boss. After the first march defeat it, my second march got recalled and i got a mail for invalid enemy that mention i'm late.
Been reported
If a Japanese player uses the new spaceship castle (for non Japanese that ugly car), people not from Japan just see the “normal” castle skin.
Other way around is working. So if a non Japanese uses that car, they see the spaceship
Philippine is with letter s in the end. Correct spelling is Philippines. The only time Philippine is used is when word Islands is attached to it. Philippine Islands (Plural) or Philippines (plural too) if used alone.
Please correct the spelling because it is insulting.
cant see heros from japanese players
@gritty crane you have enough space on sea?
Bug with Avatar. Change pic From another players, scroll a bit and good pic replace
Umm small bug in recruit charging. I completed the whole task (3000 pts) But for some reason it still completing tasks. Unlike the other one where once you completed it it stopped doing the tasks (can’t remember what it was due to it’s gone)
@modern geyser yes, i had just merged everything accept 2, that one and 1 out side at sea
No way to turn off auto join
I WANT MY UPDATE
The hero skill overflowed and cannot be completely seen
With the new update you can't turn off auto join. Please fix.
Is it possible that you dont get any Ally rewards for fighting World Boss when you personal just hit once? My Ally always Ranks #1 or #2 against WB but i dont get any rewards when i fight only one time
I still don't have the Warhammer simbol inside my base on my Galaxy S9 but it's there when I log on my old S7E.
Hey... they updated the auto join feature but got ride of the ability to turn it off. Please add
Is this a bug these are 2 losing battle reports how can I lose to 3 single ships lvl 41 watched the replay it only does -1 damage each hit
Cause you auto defeat after 35 rounds, its not a bug.
Why only -1 damage each hit then
@cloud jetty need to look at the monsters special property, some force you to use crit comps or skills etc.
Because you didn't use heroes that require to do more damage to the enemy so you will do no damage
last SVS winning didn't add up to the respective achievement quest
Okay I’m actually really pissed off right now. I had the lucky pig March decoration. And I get on this morning and it’s changed into a drunk alpaca.
I didn’t spend $50 to look at a drunk alpaca. I spent $50 for a cute pig
The fact that they didn’t even warn me or ask if I was okay with that.l, is ridiculous
I won’t be using this March and will change to the default
I can’t get my troops off autojoin. I’ve lost control of them.
There’s no “close” button.
You need to update your game and close it that will fix it
Working on that.
But all the hammers are gone now while I HAVE TO fix their ‘update”
Well it only took 20 minutes to update. The nearest war hammer is now 273 k away and already had someone else going after it. They changed something that didn’t need changed. A simple toggle has been replaced with having to enter a menu to turn it off. They need to change it back. This is Stu pid.
its been like this for an hour 🤬
With the new update you can't turn off auto join. Please fix.
@magic lily you have to tap close button
How long is the support line right now
I sent in a request just before 9am EST and haven’t heard back
Apart from the fact that the rewards for BaBump are getting poorer, it would be nice to get the vouchers at all.
Noted
A few of us on server 411 don't have end time for personal defense
Been reported
Ty goku
Np
Same problem in 445 thx
Been reported for all
@karmic peak yeah, now they fixed it. When i posted there was no option to do it
👍
Did you not get a system message ingame saying they are working on it?
Wheres my fortress? 😆
Group chat bug. Text does not show up until keyboard is minimized.
Really hate the new auto join, unnecessary complicated. Old one was just fine. Bring it back!
Hospitals coming up at the most stupid places always the first few steps. Who needs it then. Never get them when you need them.
@nova vale hospitals are @ random, so you can be (un)lucky with their placement yes... that's not a bug
I was just saying that the new auto join is confusing and crap never sure whether I'm in or out 🤔
hit "close" on the autojoin tab, it is bad translation for autojoin "turn off"
open = turn on
they should have just ticked a box with either V or X, as it does not require translation
Starting supply setup at 0900 for our Asians causes us to get the event only half as often.... please fix timing so we can accommodate our Asian players
@fleet oxide see #☕│off-topic , supply event time is set by World leader, or by vote - if no world leader. (Unless I misunderstood you)
The name of lucky pig has changed back to lucky pig but the icon is still the alpaca. I have updated to latest version
when fast drag is disabled, you can no longer move units that are repairing, as it links directly to you repair factory rather than begin able to drag it
Hey so I complained on here yesterday about the loss of the pig march and was told by MODs in game to contact customer service. Which I did.
The response I got was “thanks for your feedback”
I’m just completely insulted now
If they are going to ignore all I say to send “thanks for your feedback”
Ironically I complained about the lack of customer service in this game yesterday
Just saying, Might as well have responded with "wdfc"
@supple estuary all the complains have been heard and is now a exclusive skin no longer able to buy but you can use the pigg stil if I'm correct
Yeah I just got the message in game
When i can use Sarah as my profile??? It is still blank. I send this several time anyway.
Lors des tache de récompense, j’ai rempli la mission collectionration500000 mais pas possible d’agir pour récupérer la récompense.
Icons on hero list jitter for some second after scrolling.
@modern geyser that's because you start with 2
@heavy sand yes but i when i want to take the 5th it will kick us automatically
they could not take the 5th lvl 1 lvl 2 or lvl3
What happened to the vip gem bonus you could get 20 times a day in item shop?
Why there is only 2 rows of troops remaining at the beginning of battle in boss 13 stage of Island battle?
So it will not reset even you survive in other stage?
im not sure but i think at least one a row have to suvive
I think its a bug Should have reset all troops every stage because your life gauge only depends on destroyed troops
maybe
Unit travel lines
During normal stuff the travel lines of ur clan are a different colour. The travel line to a supply camp is the different colour but when u collect it now the line is like and enemy colour. Can this be changed so we can tell clan or not? Cause even clan prefix is removed on the transport it’s just the player name...
Could the images of buildings be on the right fields 😜
i reported this issue for 3 weeks now and still not been fixed!
i stopped buying because of this lack of responce!
im level 80 all my land is open and still reads i need to unlock it?
anyone actually care to fix issue?
Second time now i dont get rewards from World Boss. I finished 9th this time and nothing in my inbox from last nights attack (20:00 utc)?
@modern geyser rewards from WB come one time per day, after the last WB before reset (3 hours before reset).
Thanks @frail karma 👍
@compact flicker The warhammer number is rounded so you should just wait for your alliance to kill some warhammers.
Okay. So it will pop up later then, right? @kindred nexus
Yes you should get the achievement soon.
Okay, thanks @kindred nexus 😊😊
@modern geyser as long as you have your land I don’t see this as a problem.. it’s not like you’re getting 1ff gold from those tasks.. I can see how it would be annoying, but the only thing that is actually gained is more land space.. not the 2 and a half k gold
Fats combat donations doesn't give anything as a reward for donating
Not even at ranking...
I had a battle for supply drop and couldn't deploy a march. The error said "cannot find march" or something like that. It cost me big, I'm upset. Feel like quitting if the game doesn't perform when time is critical.
I think my first march I sent out disappeared. So it showed 0/2 when it was actually 1/2.
Been reported
Ok sorry, I didn't see it.
No it's fine don't worry just letting you know 😅
Invisible fortress after update. Try to relog but same
Thank you been reported
If you play on two servers and you want to collect the items from the expedition on both accounts you get “clicked to often”.
The Arabic interface is beautiful.@hushed onyx
This isn't a bug I think @hushed onyx
Yes🌞
But 134aa are cute 😂😂😂
we cannot take our 5 territory fortresses while we have the technology
@modern geyser what's your tech level at can I see it please
Because the max number of areas you can hold is 7 the number of fortresses you can build is 5
@atomic meadow
every time we want to take the 5th fortress at the end of 1 hour we get fired as if we could take only 4
I'm sorry I'm driving right now I'll check back in in a little bit aejae will take over helping sorry again
it is impossible for us to recover the 5th fortress while we have the technology
Have you met all requirements to build fort 5?
It's more than just tech required to build each fort
Zone area
Ahhhh area towers. I'm following now
Let me see the map of the areas you own and are trying to take please
and after 1 hour we are fired as if we could only have 4 while everyone shows that we can have 5
whether lvl 1 or 2 and even 3
What numbers you occupy right now
server numbers or zone numbers
Area numbers
Holla AT20
3/lvl3 1/lvl2
So you can take the area and then one hour later it removes the ownership from you?
Am I understanding that correctly?
Yes, that's it
Have you sent anything to in game support yet @modern geyser
yes no answer
How long ago?
I haven't ever heard of that happening before
About 3 days
I really have no idea on this without actually being in game to see
yes
Thanks
Thank you for your help
You really need to be more précis with your discriptions!! Just lost 2000 gems cuz I thought you could exchange perks between heroes! Who in their right friggin mind want to shift all of them? Apparently I thought I could exchange one to one!!’
We cannot see our alliance fortress even thought it is there:
Bug already submit @modern geyser
Ok neo, you’re the fastest, we all know it 😉 @hidden epoch
Can you change the text Color to anything else but white?
Thank you!!
i somehow cant merge my tanks
nevermind... after closing app and start it again my issue is fixed. but it still looks funny, doesnt it😏
On S566, I didn't get the option to claim the free carrier for VIP...
@stiff wagon already submit@stiff wagon
Cool... didnt feel like scrolling 🙈
Haha
@soft tinsel when you click off that menu it will be towards the right of your screen
They need to look at the cross attacks with vivid and top war
It seems like vivid has advantages
When I level up and do the unit and building upgrades, somehow my existing buildings are at the new level without merging. And if the buildings are in the middle of training units, they're training units at the new level.
Screenshot (Jun 21, 2020 06:44:19)
For some reason all the alliance forts are invisible
Isn't personal defense supposed to be until the end of today's server day? I can't register, the timer is on zero. Or did I miss out on something?
Server matching for SvS is bugged. We S491 with highest player lvl73 are matched against S225 with at least 60 players lvl 75+. This is a joke
Server matching for SvS is bugged. We S491 with highest player lvl73 are matched against S225 with at least 60 players lvl 75+. This is a joke
@formal anchor
We experienced that with our last last SvS. We’re server 448 and was matched up with server 262. Reported to mods, but the SvS still pushed through. Majority of us just shielded
Server opponents in cross server batte will be selected based on the points of accumulated by server in the last cross server battle.@formal anchor
I know that sometimes (often it becomes enormously uneven) but with so many servers it is difficult to code an algorithm that takes all of them into account
@hidden epoch the individual points or the server's SvS points? The latter is still a 16 points lead for S225.
Server kills points
It ends an hour or two before reset cause rewards are at reset and your defense can potentially last for near an hour. @somber hazel
@frail karma duh, thanks! I tried to start it 1,5h ago. I'm trying to figure it out since then.
So just an input. The code that was put out for fathers day is an old code.......
Kinda dumb
Translater broke again..
Why can I not find server 310 on the join another server list? Servers 301-310 seem to be skipped/missing
Droid is showing wrong health
I just bought the weekly premium for 5.49 €
In the value added, the description of the points shows that € 5.49 equals 500 points. But only 300 are rated.
500 are there. Look at the next row, 500/800, @sage otter
Oh sorry, my mistake. Thanks for the hint.
Ok
Is there any bug for auto harvest
Always charge at least 3 bar sleep and wake up finish
Charge again 3 or 4 bar 4 hour finish again
chat seems always empty if i open it
but if i tap on it i have to scroll down for hours
I got the same.. and customer service said it working correctly..
Charge for 24 h at 7am and come back at 3pm and it's out of time.. lol
Same issue but with World Chat and Alliance Chat. I can’t see but they can see my posts.
@peak talon have you tried restarting your game
I have tried deleting the game and reinstalling. Restarting the iPhone and several other combinations.
It seems to come and go since the last game update.
Tried cleaning cache?
My only option is to delete the app, and I have tried that.
What about offload? @peak talon
I tried the delete app and reinstalled but got the same results. I can try again.
That’s not what we want.
I can't change my image to Sarah. Sarah (hero) is blank
cc: @atomic meadow
How do I report players that share accounts
@supple estuary here if you can have proof send screenshot to any modoreator
I’ve literally got a screenshot where he admits it
@supple estuary people lie though
I've told people I was hacking on cod to get them more tilted when in reality I just have good aim
@cyan robin this guy literally sends out messages to his alliance referring to two different people
At first we thought he had a personality disorder, because he’d randomly change his name and act like a completely different person
So we asked because he was an R4 and he said he was sharing the account with his cousin
Named “Alex”
Idk if you’d make up a whole story and personality to piss some people off
Can’t change alliance badge. Says alliance name is invalid
Alliance name didn’t change for last 6 months..
@gaunt marsh the name of your alliance?
Hello . Is this where I can ask a moderator about a problem in top war game ? I've levelled 2 components to level 7 and both have disappeared entirely so it seems ..
Yes @lavish knoll this is the place.. did you merge them into a lvl 8, or are they already equipped?
Oh hi . It was 2 level 6 components merged to a level 7 . And this has now happened 2 times in total . So I'm missing 2x level 7 components.
I never got a chance to equip them as they vanished so fast . I only saw the purple of lvl7 in that moment of merge process
Hmm.. that is weird
@cyan robin cause the guys a complete a**hole
Always butting in everyone’s business
So can you help or do I need to contact developers or what next ? The developers website connect be found as it is a broken link from Google play
Hey I have an issue. I just used a perk book to switch my perk and it didn’t save. I spent the book and it gave me Navy attack and it didn’t save. I still have same perk.
See food collection. I used a book and it still is the same perk. It shows 19 chances now
First photo shows the same perk and one less chance as second photo
Anything to be done? To fix?
@Coke So can you help or do I need to contact developers or what next ? The developers website connect be found as it is a broken link from Google play
How can we ask for a server merge? The server I’m on is dead. Only 2 active Alliances.
Flags (personal) are all the same now. I have updated and restarted. Not only one, all I have asked see same thing after update.
@atomic meadow @radiant lantern major bug report flags are all gone and the recommended blue flag is active for all the choose flag tab has continents yet no flags
@junior whale it asks you if you want to save the new perk and exiting that page discards the new perk it also warns u before exiting so if u didnt see that page and warning u should contact in game support
warhammer search switches back to level 10 everytime u search
Same with searching world monsters, please bring back how it used to be
Wtf
Why did our server became NATO
What
I want my pirateflag aye
I'll share the bug i notice
After the Battle Is started, always enemy power is shifted up or moltiplied :)
The warhammers keep resetting back to 10 when u search for them
Same.... WH search levels resetting after each use
@hidden epoch it's russian word - Инквизиция
After update searching is broken it reset every enter. I choose L60 when I search again it shows L10 normaly it must show L60
After update can not select mechanics mines. It doesn't react on click. Neither for gathering, nor for attack
searching reset bug is very important. You have to fix it quickly.
Why is hammer search defaulting to level 10 everytime? Why can't it remember last level like enemies. When fixing, please fix default rally time. No one needs 4hours!
When are you going to fix the search default bug. It is urgent.
It's been reported give them time
Not sure if it's on purpose but this guy is named "tian mu" in english but "Amaki" in german version.
After the update, each time we search for a warhammer or love bangbang, the level resets to 10 instead of remembering the last searched level.
already noted... i think...
Oh yeah it’s been on the thread. Thank you! Sorry for repeating it. 🙂
dont worry
Not a bug
still waiting fix for searching bug. We dont have to wait it. Please fix it quickly.
They are currently working on it please be patient
@merry dagger while we understand the desire to adjust this and it should work as you describe this is not an urgent issue. This bug has been reported but bare in mind there are other issues that are more pressing
@viral nest try to close the app ( completely) and restart the application. Also ensure you are running the latest update. We have seen this from time to time and usually resolves itself with a new instance of the application or an update (if one is available)
@spiral current please try and close the application and open a new instance. Also please be sure you are running the latest update. I'm not seeing an issue from the screenshot you posted. Do you have "any" troops training?
Restarted helped, I had 1 troop training in all buildings.
98
thx
@merry dagger while we understand the desire to adjust this and it should work as you describe this is not an urgent issue. This bug has been reported but bare in mind there are other issues that are more pressing
@radiant lantern Yes this is very urgent issue. If we are spending lost of money for this company they have to fix it quickly.
@merry dagger this is not inhibiting your game play more of an annoying experience. The issue has been document and will be addressed if you feel that there is a need for discussion please message me directly and leave conversation out of the bug channel. Thanks!
Never replying with the predator error. The stack buff does have an effect on the world boss. I’m not sure if it works at all.
@haughty steppe we have tried this with several members and the buff does work on WB from what we have seen but the ATK increased from the base skin is the buff on your overall base stat for ATK
the difference is negligible from what we have seen in the initial day of the base skin release. It has been a while since I or our alliance I am a member of have tested this
buildings slightly bugged, combined 8 baracts and 4 new level and 4 old level were there...the 4 old level didn't work and were like stuck images you couldn't do anything with
(restart game fixed it)
We still are having issues communicating with the other server from our server merge. Cross server and private messages work, but world chat doesn’t.
@wide epoch can you please PM me so I can get details about your two servers that have merged
thanks!
New bug... when you go to the warhammer submenu the level now reset every time. This is time wasting. Can we restore the old fixed choice once chosen
@dense stratus been noted a already documented
We haven’t seen any BangBang’s since this afternoon, while the event is still ongoing?
The event is over but you can still exchange your vouchers
Translater is broken. Again...
Hi, the Warhammer search bar is always reseting to lv.10, its not like before. Please fix this 🙏🏻
Been reported
Why are the love bangs gone already? They just reset and 0
@heavy sand thanks
Search bug reported but still didn't fix yet. They don't care to fix their mistake. It is very serious bug. I dont have to wait them. Who can I talk about it. I need an authorized person to talk with.
I have already said they are working on this please be patient
I waited enough. Who can I talk about it?
Just got new update. It is fixed with new update.
@south swift the event ended yesterday today is day to claim all rewards
Ummm what's going on with my gems
@potent mountain Do you ask for refund
IDK how to report stuff like this. But it said it deducted gems for something but the screen faded fast
All.time i saw that. The players ask for refund ( credit card, Google Play store) but already use the purshase
What the last thing you Buy?
hi may i ask where can i find the list of servers to be merged?
Anyway you need to use ingane help to have more info
@potent mountain
@hidden epoch thanks
@dire quartz #☕│off-topic for that Kind of question
@potent mountain you got the items than canceled your payment, in game support ticket... luck
Has something happened very unusual I leveled up a common increase March from level four to level five.
When I checked my March before the level up it was 85 now after level up of that skill it's 82 went down by 4. Server 271 character scar
Can a server merge multiple times?
@misty nest Server can be merged multiple times. It is very unlikely but it is possible.
Next time ask the general game questions in #☕│off-topic or in a language chat. #🐞│bug-report is made to report bugs not to ask a question.
One of my alliance members had this happen to them. Not sure if it’s a bug with the report or with the warhammer in general
@sinful stream I don't see any issues with this?
Attack against a war hammer with no allies or rewards
Did noy get yellow shards wjat gives?
*not
I exchanged for yellow shard but did not get any
This isn't a bug. But it is terrible and has driven countless players off of the game.
My server has not been merged yet due to our population. Because we have not been mean as the willing alliance and weeded out the non spenders.
Ruling alliance
For the last 3 svs battles (including this one this weekend) we have been faced with merged servers.
We are dealing consistently with double the number of people that spend money on this game as we have.
And it guarantees a loss every time.
We are hemorrhaging paying players by the day and it is because of two things
You have lost the entirety of North America as a result of the time change for svs fights
I've lost count of the number of players that have quit over that alone
And the meeting of servers had made it so that unmerged servers will never win a svs battle.
Sorry for the wall of text and trust me that my level of frustration drives me to us a slew of expletives, but I have held back in the hope that maybe this will be taken seriously.
We went from a time for svs that was great for the Americas, to a time that was only good for China and Japan.
This should have come to the middle instead.
Want to make it fair move it forward about 6 hours. Put it right in the middle. Americas will still be at work and the Chinese and Japanese will have to sacrifice a little sleep
Notice I'm saying Americas instead of Americans. I've got a ton of Canadian/others in my alliance faced with this same issue
This is what I was sent out before I upgraded common March increase from level four two level five
And this is what it looks like after the level up of the common March increase. That's the only difference between the two. It should have raised it to 86 units. Not dropped it by 3 to 82.
You merged your lvl 4s to a single lvl 5 thats why you lost 3 instead of gaining 1 4+4 - 5 = 3
@viscid compass Clean the data.
@viral nest if you have multiple ships training out of the same shipyard then you have to complete the training of the first one before you can speed up the next.
@lost umbra not a bug report. Please remove the message from this channel. If you feel it's an unfair match up overall more of a #☕│off-topic topic
@radiant lantern you agree, that you can see two shipyards.
Do you see, that they produce anything?
Im not. (Green)
There are 2 ships (Black) still in Produktion....
How can that be if i only have two shipyards whose obviously didn't produce anything?
I have only 2 shipyards
In the Produktion list you see 1 ship, no more no less (Red)
How can that be?
And of course i think this is a Bug
Can you close the app (force quit) check to see if you have an update and try again
@viral nest
Uhhh I’ve force quit the app like 3 times this is still bugging up tho
Nevermind turns out that’s our server troll pretending to be the steelers with the gold VIP frame
Sollten da nicht Städte stehen?
At lvl 72, 3.2k babumps were worth 10.6ee. At lvl 73 only worth 9.33ee. Seems that the value of these boxes changes randomly They're supposed to go up with lvl not drop in value.
@daring trellis bump box value depends on your tax percentage. Once you're at 100% tax again for lvl73 chests will be worth more again. Welcome to reply to me again in #☕│off-topic if any further issues :) but that should be it
Ok that makes sense thanks
Hi is it bug problem if i have 3 march before join alliance and after join alliance the march was reset back to 2 march only
Last SvS i could be attacked even tho i had the Battlefield so why cant i attack people when they have the battlefield??
and i got massive laggs to the points of not even beeing to write ._.
How do you obtain maximum points in SVS, you hold fortress, capital, and no mans landmark.
And burn people like crazy?
Seems there is a glitch in the points system
Especially when your limited to 4 marches you really can't do much more
@gritty crane You get 5 points for every military supply you deliver.
You get 350 points for being inside the stronghold.
Also next time ask it in #☕│off-topic.
I thought it would be a bug
Either way if that the only way u gain points, the math does not add up to 1100
I did all requirements to obtain full 1100 rewards and only got 800 points had reinforcements in both strongholds, was in enemy battlefield and held capital. And did the full amount of donations during the week
@atomic meadow I atk battle field, surely win, but report said lose. And there is no broken or dead of any my troops.
@spiral jewel there is a limit to the rounds if you didn't clear all the troops within 35 rounds it will be a loss
Still can not change alliance badge. Shows message about alliance name. Yes, it's written in russian, but everything works until last 2-3 updates
Game support doesn't answer already 1 week...
Are you the R5?
Only r5 can change
Of course i'm
@atomic meadow thx for explanation
@atomic meadow thx for explanation
@spiral jewel no problem
Of course i'm
@gaunt marsh just had to ask and with the rock refunds in game may have a longer delay what did you hit for in game support tho?
@atomic meadow you mean what type of issue i used?
Yes
@fleet shoal u seem to be new
U usually have a temporary march
That lasts 48h
So that might have expired
U will get a 2nd permanent march at level 30
Hello
@atomic meadow i've only russian options. I think it's something like report bug. Option 5
Killer option 5 is "improper behavior Report"
@kindred nexus oh... Anyway i used it😁
Ok
@wheat tree ?
@atomic meadow i've only russian options. I think it's something like report bug. Option 5
@gaunt marsh that one is the wrong one lol won't get the right people
@wheat tree ?
@atomic meadow The upgrade bar for the Allianz gift is 5.40m / 5.40m but it has not been upgraded yet
Most likely needs a small amount less that .01m
Ok
Hola como puedo buscar informacion en español?
@floral hull espanol channel in menu
Bug Report: If you use all the resets in the newest island battle, when it resets it uses one to start off
@brazen plover i purchase the monthly so have 1 more march correct which made it total 3 march ?
@fleet shoal yes
@brazen plover but i only have 2 march now
@atomic meadow what option is right then?
Can this message please be removed? I opened all areas on the map and there are no more areas popping up when I click it.
It been months I've been waiting on someone to reach out to me in regards to my issue to this day no one has!!!
Hartman is spelled with two n’s in the island store whereas his name is spelled with one “n” in the hero list.
@modern geyser it be like that sometimes
@fleet shoal when Do you Buy it?