#🐞│bug-report | Top War Official | Page 22

hexed mist Jul 19, 2024, 7:55 PM

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gaunt bane Jul 19, 2024, 8:44 PM

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wtf this is so unfair? Older servers still play this game? @crude kayak @eternal ocean

placid marten Jul 19, 2024, 10:06 PM

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gaunt bane wtf this is so unfair? Older servers still play this game? <@897367806797045761>...

Older servers have this:

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Check rewards. So, while new servers don't get this, they get other way of obtaining free pinballs.

hearty zenith Jul 19, 2024, 10:08 PM

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Is anyone else having issues purchasing gold blocks?

placid marten Jul 19, 2024, 10:08 PM

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hearty zenith Is anyone else having issues purchasing gold blocks?

Hi, send me DM about it.

gaunt bane Jul 19, 2024, 10:11 PM

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placid marten Older servers have this:

Ohhhhh so newer servers get it easier but we still have a way to get equal ish rewards

nocturne field Jul 20, 2024, 12:02 AM

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Was there an answer on this? We have 2 people this happened to also.

modern geyser Jul 20, 2024, 12:22 AM

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Not so far. Sent a CS ticket in game as well

nocturne field Jul 20, 2024, 12:33 AM

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modern geyser Not so far. Sent a CS ticket in game as well

Ok thank you 🥰

nocturne field Jul 20, 2024, 1:58 AM

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@placid marten can you please advise on these … these some of our players don’t have discord 🥰

modern geyser Jul 20, 2024, 2:20 AM

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modern geyser Not so far. Sent a CS ticket in game as well

They fixed mine

nocturne field Jul 20, 2024, 2:42 AM

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Thank you 🥰 as are ours

sonic wasp Jul 20, 2024, 3:23 AM

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Fcking dumb. I can’t join in any alliance

astral hollow Jul 20, 2024, 5:02 AM

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so you're saying that it's not a bug? then why do old servers not have that? for a f2p, 15 pinball is a huge amount

plucky blade Jul 20, 2024, 5:37 AM

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sonic wasp Fcking dumb. I can’t join in any alliance

Acording to the rule, we can’t join the event after the registration stage ends

void sapphire Jul 20, 2024, 5:48 AM

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plucky blade Acording to the rule, we can’t join the event after the registration stage ends

Jelly, I know this doesn’t belong in bug reports, but I know you are smart and game knowledgeable, also having contact with the devs. Can you explain to the new team how common it is to shift alliances in organized servers? I can’t fathom they are doing this intentionally, but it’s a huge frustration for player on multiple aspects of the game.

plucky blade Jul 20, 2024, 6:10 AM

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void sapphire Jelly, I know this doesn’t belong in bug reports, but I know you are smart and g...

as a player, I can imagine that this rule is to make the matchmaking as fair as possible.
and players can still play this event by following the previous alliance they have registerred in.
let's discuss this topic further in #📱│game-discussion ❤️

placid marten Jul 20, 2024, 6:12 AM

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astral hollow so you're saying that it's not a bug? then why do old servers not have that? for...

Please see my message above about free pinballs #🐞│bug-report message

rugged quest Jul 20, 2024, 6:19 AM

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It says match complete but haven’t played anything yet so is this just poor translation? If so, when is the actual first event?

magic apex Jul 20, 2024, 6:24 AM

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rugged quest It says match complete but haven’t played anything yet so is this just poor tran...

After the "matching" stage, there will be a settlement stage that allows us to put troops into buildings to defend, then after that will be battle stage, the actual fight will happen. Just wait and follow the stage like it stated, all in description. It has 5 rounds and lasts 2 days each so just treat it like a 14 day event that needs 4 days of preparation.

Screenshot_2024-07-20-02-23-47-632_com.topwar.gp.jpg

Screenshot_2024-07-20-02-23-53-075_com.topwar.gp.jpg

Screenshot_2024-07-20-02-24-01-127_com.topwar.gp.jpg

plucky blade Jul 20, 2024, 6:25 AM

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rugged quest It says match complete but haven’t played anything yet so is this just poor tran...

I'm not a native english speaker but I would understand it means "matchmaking complete".
we can check the battle time at the event page with 1 round every 2 days. I would guess it's tomorrow because Matching stage ends today -> Deployment stage next in tomorrow.

sleek reef Jul 20, 2024, 6:33 AM

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Hi Jelly. It should be Matching complete. Match complete can also means that the battle is over.

astral hollow Jul 20, 2024, 6:36 AM

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@placid marten I couldn't reply to you earlier due to slowmode. I disagree, because the mechanism of how to get those pinballs is clearly different. In old servers, it requires you more participations (at least 3 rounds) to get equal-ish pinballs, not to mention the timing factor (what if I'm busy when that battle event occurs). Whereas with new servers, it's clearly friendlier since I can kill df anytime I want

midnight patio Jul 20, 2024, 7:41 AM

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sleek reef Hi Jelly. It should be Matching complete. Match complete can also means that the...

reported, thank you for the feedback

placid marten Jul 20, 2024, 9:46 AM

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astral hollow <@651060708884348990> I couldn't reply to you earlier due to slowmode. I disagr...

Hi, I don't want to discuss the subject with you in bug report channel, if you want, you can send me DM, or start discussion in #📱│game-discussion , #☕│off-topic #🖐│player-to-player-support etc.

Just to say shortly, we all have different opportunities and circumstances depending of our account's age. For example, I have almost all heroes, 3hm, 5 HTs, I'm working on gold equipment (VIP 9, 3yr old account), etc. People on new servers, they don't have that, even if they already spent a lot of money. We are all in a bit different situation. Thus, I see it just as one of the many differences between old and new players.

Please, use any of before mentioned means if you want to discuss it further with me.

dim spire Jul 20, 2024, 11:18 AM

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I can't get into the fortress during Alliance Defense

Screenshot_2024-07-20-13-17-40-447_com.topwar.gp.jpg

sonic hull Jul 20, 2024, 11:59 AM

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Look at the video. you will se intercept button and share buttons were gone. this has happend a few times while the loot raiders were on the server. find attached screenshot on how the loot information window should look like

tepid pier Jul 20, 2024, 12:02 PM

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Its clearly time why wont it work

hardy steeple Jul 20, 2024, 12:02 PM

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dim spire I can't get into the fortress during Alliance Defense

Please check quantity of units Garrisoned, march may be in excess of available space.

modern geyser Jul 20, 2024, 12:03 PM

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tepid pier Its clearly time why wont it work

I second this

gaunt bane Jul 20, 2024, 12:03 PM

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yet another stupid event that you can't make work! should have gave us the same as the newer servers

half heart Jul 20, 2024, 12:03 PM

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sonic hull Look at the video. you will se intercept button and share buttons were gone. thi...

9462km from base. You crosser server border. You found some other server loot raiders far from your home server.

high ember Jul 20, 2024, 12:05 PM

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There is still 4 hrs on the matchmaking timer, so I assume the battle is tomorrow?

full geyser Jul 20, 2024, 12:10 PM

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Beachside Challenge needs a proper timetable.

How long is matchmaking? "Match complete" is clearly confusing.
How long is deployment?
Which days are battle days? +11 fight first or -4 fight first?
The server is dealing with Masters, TC, Alliance Defense and this ridiculous Beach event this weekend. And when members ask, I have no clue how to answer. I do not know now whether Battle is tomorrow so I cannot make announcement.
And some members came online today all panicked thinking battle is starting. Expensive event with zero thought going into the instructions or planning.

vocal tree Jul 20, 2024, 12:11 PM

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It says match is from 5am to 6am today. I woke up early for this.

To the mods: thanks in advance, I know your getting a lot of frustration directed at you. We appreciate your support and understanding. You do a great job.

rich crag Jul 20, 2024, 12:15 PM

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vocal tree It says match is from 5am to 6am today. I woke up early for this. To the mods:...

They don’t listen at all and deliver broken stuff consistently. They can do better.

tawny isle Jul 20, 2024, 12:18 PM

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hardy steeple Please check quantity of units Garrisoned, march may be in excess of available s...

we should be able to do it already

hardy steeple Jul 20, 2024, 12:23 PM

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tawny isle we should be able to do it already

Alliance Defense? I agree.

tepid owl Jul 20, 2024, 12:34 PM

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Beachside challenge did not start.

young blade Jul 20, 2024, 12:41 PM

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Beachside challenge broken?

strange quartz Jul 20, 2024, 12:42 PM

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young blade Beachside challenge broken?

Just the menu, as it is totally confusing. We should garisson with the next phase, and a day later attack. Witht he time set, that should be monday

wraith cargo Jul 20, 2024, 12:44 PM

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gaunt bane yet another stupid event that you can't make work! should have gave us the same ...

It’ll be next day probably. You have to set Garrison Marches and then battle it’s still the Matching Phase

sweet raptor Jul 20, 2024, 1:15 PM

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So is there actually an answer to when the event is. Everyone has a different battle time listed on our server and no one has any idea what is happening. It’s chaos

eager edge Jul 20, 2024, 1:29 PM

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tepid pier Its clearly time why wont it work

Check the battle stage time. Above green text “match complete”. I’m assuming that’s when you start but then again this event start is as clear as mud because we’re dealing with developers that are completely useless at doing the simplest of tasks.

knotty nebula Jul 20, 2024, 2:15 PM

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Stop pairing us against the Chinese all the cowards do is team up with each other grow a pair and fight

magic apex Jul 20, 2024, 2:29 PM

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sweet raptor So is there actually an answer to when the event is. Everyone has a different ba...

Then people need to learn basic correctly, its not bug everyone's time differently. The time show is local time depending on where the people are hence the difference. Just use the term base on reset time to know correct time of event.

Again, the basics are reading. Its all in description about event but i agree that no schedule timetable is kinda messing up. But nothing is confusing if we read the description.

There are 5 stages : registration, matching, deployment, battle, and settlement. We are currently at matching stage. So no worries about missing anything since the next one is deployment, NOT battle yet. So be patient is the key. Its a 14 day event same time as 14 days of pinball so no point of rushing to be mad about this.

full geyser Jul 20, 2024, 3:04 PM

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magic apex Then people need to learn basic correctly, its not bug everyone's time different...

People need to know how long is Deployment time. I myself assumed when planning that Battle will be tomorrow, but apparently it's 1 day later though no such info anywhere accessible to us. Members need to know early enough to plan their days especially on an international server. Imagine waking up to "Match complete" on screen too, of course players are upset.
Stop giving TopWar and devs a pass, and then scold people here. Event not working as it should; it's a bug. Especially if even mods have no clue when is what. Jelly replied that match is tomorrow lol

sage otter Jul 20, 2024, 4:04 PM

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Very informative time planning
If there are only two hours left on the timer, then it should start in s hours and not in 6
Now the event seems to be running and we have AD 😶

wild ibex Jul 20, 2024, 4:07 PM

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knotty nebula Stop pairing us against the Chinese all the cowards do is team up with each othe...

Mods be like “this is a bug channel blah blah blah” (I’m being paid to silence people) post in discussion where it’ll get swallowed up…

plucky blade Jul 20, 2024, 4:46 PM

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full geyser People need to know how long is Deployment time. I myself assumed when planning ...

I wasn't sure so I tried to make guess about it on behalf of a player. But still, it's a wrong guess and I'm sorry 590510875132035094_

full geyser Jul 20, 2024, 4:51 PM

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plucky blade I wasn't sure so I tried to make guess about it on behalf of a player. But still...

Not your fault. You didn't know either, that's my point. No worries.

formal sonnet Jul 20, 2024, 5:06 PM

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Topwar web isn't working giving error to check proxy or something

tranquil ginkgo Jul 20, 2024, 6:02 PM

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magic apex Then people need to learn basic correctly, its not bug everyone's time different...

Do you know if I can use the same march I intend to attack with in one of the garrisons? The instructions aren't explicit about this.

magic apex Jul 20, 2024, 6:04 PM

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tranquil ginkgo Do you know if I can use the same march I intend to attack with in one of the ga...

I dont think, we cant use the march we defend, otherwise only a certain big guy can have 4th, 5th strong lol to be atk. No way. May higher rank mod will have more detail info about this.

low basin Jul 21, 2024, 3:49 AM

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How can I intercept a loot quest that have more than 5 people and 5 is the max. If it's a translation error I just beat a loot with 5 players and this didn't increase

plucky blade Jul 21, 2024, 4:55 AM

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low basin How can I intercept a loot quest that have more than 5 people and 5 is the max. ...

Your understanding: Intercept a loot quest which has more than than 5 participants. and 5 is the max.

What it is saying: in a loot quest which is being intercepted by more than 5 people, be the last one to attack and win.

strange quartz Jul 21, 2024, 10:34 AM

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I'm in TC right now and this unplayable... the lag is SOOO huge. My march returned to base like 10 seconds ago and I still get an error message that I cannot teleport. I got burned 2 times already because of this. It cannot be this hard to have the core gameplay working after 4 years...

sweet needle Jul 21, 2024, 12:09 PM

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Still cannot attack in beach side

plucky blade Jul 21, 2024, 12:15 PM

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sweet needle Still cannot attack in beach side

It should be tomorrow 🥰

placid marten Jul 21, 2024, 12:55 PM

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sweet needle Still cannot attack in beach side

Beachside Challenge schedule (based on server time, UTC +8)
⌛ Registration Stage: July 18 to 19 (Friday)
⌛ Matching Stage: July 20 (Saturday)
⌛ Deployment Stage: July 21 (Sunday)
⌛ Battle Stage (Fight at selected time)
🔹Round 1: July 22 (Monday)
🔹Round 2: July 24 (Wednesday)
🔹Round 3: July 26 (Friday)
🔹Round 4: July 28 (Sunday)
🔹Round 5: July 30 (Tuesday)
⌛ Settlement Stage: July 31 (Wednesday): Summary and group ranking rewards

gaunt widget Jul 21, 2024, 1:16 PM

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Does customer support not doing their job count as a bug?

runic star Jul 21, 2024, 1:16 PM

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placid marten Beachside Challenge schedule (based on server time, UTC +8) ⌛ Registration Stage...

Not official information Alan 😂

midnight patio Jul 21, 2024, 1:37 PM

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sweet needle Still cannot attack in beach side

i just follow the timers 😄

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if i assume right we will be able to attack in 2:21 hrs that means server reset

grave creek Jul 21, 2024, 5:21 PM

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midnight patio if i assume right we will be able to attack in 2:21 hrs that means server reset

Reset +11😂

Screenshot_2024-07-21-13-20-52-00_58459e5e000b278a2d3f604f41369197.jpg

hollow oasis Jul 21, 2024, 5:29 PM

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Just logged on and i noticed that this is already an issue. The week reset already, considering it started back up on the 14th. It says 5 available but no ability to purchase. Damn, cant even fix the things when we want to spend. lel

plucky blade Jul 21, 2024, 5:41 PM

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hollow oasis Just logged on and i noticed that this is already an issue. The week reset alrea...

heya, mine is working fine, can you please try to restart game/device to see if it's still an issue ?

hollow oasis Jul 21, 2024, 6:19 PM

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plucky blade heya, mine is working fine, can you please try to restart game/device to see if ...

I restarted the game and device and it is still grayed out.

plucky blade Jul 21, 2024, 6:21 PM

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hollow oasis I restarted the game and device and it is still grayed out.

please send me your UID in our DM ❤️

harsh boneBOT Jul 22, 2024, 10:42 AM

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edward_1975

UID:
trumpy75

Device model and os version:
Android

Game version:
1.482_1.485.1.489

When did the issue happen:
often

Description:
when deploying march preset in truck event, particularly with heist, the HT is not applied and the slot is left empty

harsh boneBOT Jul 22, 2024, 12:14 PM

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bull1035

UID:
why?

Device model and os version:
android

Game version:
topear

When did the issue happen:
last night

Description:
why are you asking for UID and posting them publicly? seems a good way to have accounts stolen

harsh boneBOT Jul 22, 2024, 1:02 PM

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fyreworm

UID:
nah

Device model and os version:
Iphone 15

Game version:
Current

When did the issue happen:
Today

Description:
bug report channel is bugged

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agent000_4873

UID:
American Express

378282246310005

Device model and os version:
Doesn't matter - Webversion

Game version:
1.485.1.852

When did the issue happen:
Summer event, combat phase

Description:
The description of the summer event says that we only lose 5% of our units. So these get the red wrench and downgrade after healing.
The reality is very different tho. I have seen players losing up to 60% of their units.

There seems to be no difference from playing SvS or EL. Once the hospital is full, which happens with the first loss in a battle, units break. It is not capped at 5%.

It also begs the question why we have to lose units in the first place before AND after an SvS weekend. This is horrible game design in general.

Without losing units, it would be a nice regular event!

There is no need to try to rework the combat system for a single event that we play for a week. Just do simulated battles as with Time Clash and SvS Warzone.

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marshall.minion

UID:

Device model and os version:
Browser

Game version:
1.485.1.852

When did the issue happen:
Today during Beachside Challenge (S1545 - S3ARCH vs S1313 - West)

Description:
The last 10 units for middle building could not be killed for the last 20 min or so. Battle report shows victory but message showed defeat. Looking at the battle it looks weird with the reinforcement units and a lot of players had this same battle report.

harsh boneBOT Jul 22, 2024, 1:40 PM

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bull1035

UID:
OU812

Device model and os version:
Android

Game version:
latest

When did the issue happen:
today

Description:
can't up vote on bug channel or game suggestions

inland agate Jul 22, 2024, 1:58 PM

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Edit

harsh boneBOT Jul 22, 2024, 2:07 PM

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secretaznman144

UID:
no

Device model and os version:
doesn’t matter discord issue

Game version:
discord issue

When did the issue happen:
when you started this new submittal form

Description:
I am not PUBLICLY SHARING MY UID ON THESE FORMS.

placid marten Jul 22, 2024, 2:28 PM

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Thread

harsh boneBOT Jul 22, 2024, 2:50 PM

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loseplz_51109

UID:
Simba

Device model and os version:
iPhone XS max

Game version:
Can’t get in the game

When did the issue happen:
Last night

Description:
I had my game account bound to my twitter, but I deleted them with my google account, can I still find it? I tried to open a ticket for twitter issue, but it says can’t access

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percival4880

UID:
#IwontTellYou

Device model and os version:
None of your business

Game version:

When did the issue happen:
Today

Description:
My alliance has defeated all the opponent strongholds within 30 minutes. Then we got this stupid bug of not being able to defeat the last march in the final stronghold. I'm sure many other alliances faced this

I DON'T NEED COMPENSATION

My final result should have been 3-0. Instead it's 2-1. IT'S ENTIRELY YOUR FAULT. FIX THIS DAMN THING AND SHOW THE CORRECT RESULT

PS: FFS, once in your lifetime release an event without bugs

harsh boneBOT Jul 22, 2024, 4:26 PM

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kumo0

UID:
kumo🙏

Device model and os version:
not saying

Game version:
i don't know

When did the issue happen:
beachside event

Description:
when you get into the Summer event and trying to see the ranking you scroll down then try to get into the alliance tab for the rewards then it start to glitch or bug.

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artuntaure

UID:
artu

Device model and os version:
Browser

Game version:
1.485.1.852

When did the issue happen:
Started about 5-10 minutes ago

Description:
Chat seems to be broken. Getting the red dot but not getting any actual chats.

strange quartz Jul 22, 2024, 4:54 PM

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Thread

plucky blade Jul 22, 2024, 6:13 PM

#

Thread

harsh boneBOT Jul 22, 2024, 7:44 PM

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kotgham

UID:
figure it out

Device model and os version:
Nokia 3310 windows XP 7

Game version:
top war

When did the issue happen:
just now

Description:
the bot seems to be broken in game-discussions. we can’t upvote anything which is the point of all this is it not. I’d rather deal with a useless mod than a useless bot. a mod will at least be able to communicate something back

harsh boneBOT Jul 22, 2024, 8:39 PM

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shari868

UID:
xxx

Device model and os version:
xxx

Game version:
xxx

When did the issue happen:
this morning

Description:
we received the little compensation for the issue this morning in beachside challenge will you be fixing the ranking as well because right now 1545 still shows second place with only 2 strongholds captured and all three should have been captured with 20 minutes left

harsh boneBOT Jul 23, 2024, 4:30 AM

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paijo3408

UID:
xxx

Device model and os version:
Windows Browser

Game version:
xxx

When did the issue happen:
Now

Description:
Open game with browser take a long time, after the game opened, my CPU up until 90%, the game fell slow.. close the game, and my CPU back to normal under 10%..

gaunt bane Jul 23, 2024, 5:43 AM

#

Web browser

vernal iris Jul 23, 2024, 6:03 AM

#

Thread

harsh boneBOT Jul 23, 2024, 6:27 AM

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scotty5

UID:
N/A

Device model and os version:
iPhone 12 Pro Max 17.5.1

Game version:
1.485.1.244_ 1.485.1.244

When did the issue happen:
Today

Description:
If you recall your troops before they arrive at a turbine, you are not refunded the repair counts you did not use.

harsh boneBOT Jul 23, 2024, 9:24 AM

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bob7979

UID:
no

Device model and os version:
IOS PC

Game version:
No vesion, just using website from google.

When did the issue happen:
Alway empty Festival celebration

Description:
I tried to reload 3 times for trying to open to be shown but it didnt works for pc. please fix.

plucky blade Jul 23, 2024, 10:09 AM

#

Thread

#

Thread

plucky blade Jul 23, 2024, 12:10 PM

#

Thread

harsh boneBOT Jul 24, 2024, 10:46 AM

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ice2k2

UID:
No

Device model and os version:
All platforms

Game version:
?

When did the issue happen:
All the time

Description:
When you upgrade things like suppression and other things that costs OIL/FOOD, if you do not have enough Ressources, it will allow you to open ones you have in your inventory.

But for some reason it does not allow for you to open the 10K FOOD/Oil they are not shown, you have to manually remember them, i assume that's a bug.
works fine for the 1M, 500K, 100K etc... but not the 10K

harsh boneBOT Jul 24, 2024, 3:18 PM

#

tdeezer

UID:
421282530687

Device model and os version:
PC Windows 10

Game version:
1.486.0.853

When did the issue happen:
Today 15:00 BST

Description:
No supply drop rewards where available for alliance members, despite collections being made

plucky blade Jul 24, 2024, 3:24 PM

#

Thread

harsh boneBOT Jul 24, 2024, 4:18 PM

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warriorj1

UID:
Nah

Device model and os version:
It's the game

Game version:
🤷

When did the issue happen:
reset

Description:
Throb vouchers say April and not July (see thread)

#

aroha1

UID:
7646433577851

Device model and os version:
one Plus 8T oxygenOS 14.0

Game version:
1.485.1_1.486.0.491

When did the issue happen:
July throb vouchers

Description:
i can't able to purchase items from vouchers

#

gramerdim

UID:
NO

Device model and os version:
Samsung Galaxy S8

Game version:
1.421.1_1.486.0.491

When did the issue happen:
today

Description:
throb voucher store requires vouchers from april

#

geniussakuragihanamichi

UID:
612799182136

Device model and os version:
oneplus

Game version:
1.485.1_1.486.0.491

When did the issue happen:
after reset today

Description:
Throb event is having problems. after hitting throb, we are getting July vouchers but in the store it's not counted as store shows April vouchers.

#

warriorj1

UID:
Nope

Device model and os version:
the game

Game version:
🤷

When did the issue happen:
Reset

Description:
The oceanic store has the same reward but at different prices (see thread)

#

bouncy2197

UID:
n

Device model and os version:
Iphone

Game version:
Bruh

When did the issue happen:
Today

Description:
Heartbrroh vouchers not working. We get huly vouchers from killing heartthbrobs but the game needs april vouchers t trade in items, pls fix

#

daddybad

UID:
NO

Device model and os version:
iphone 13 pro max

Game version:
mobile

When did the issue happen:
now

Description:
Throb voucher show april instead of july

#

janneman_8

UID:
no

Device model and os version:
Samsung s24 ultra

Game version:
1.486.0_1.486.0.1293

When did the issue happen:
heartthrob store ans vouchers not not working

Description:
I cannot buy stuff in the heartthrob store. I've ran throbs and getting vouchers but they are not reflecting in the store

#

hokyiko

UID:
421234738558

Device model and os version:
PC

Game version:
1.486.0.853

When did the issue happen:
just after the event dropped

Description:
on the new event where you need to buy rockets to shot a boat my boat with the base effect spawned with 4000/3500 health if you cant do the math thats 500 more than it should be so that means it will tank more dmg so i need to buy more rockets... like for that just give it to me.... xD

#

balzonya

UID:
no

Device model and os version:
.

Game version:
.

When did the issue happen:
now

Description:
heart throb showing April vouchers instead of July.

harsh boneBOT Jul 24, 2024, 5:04 PM

#

letmecookrealquick

UID:
464416146950

Device model and os version:
iphone 13 version 17.5.1

Game version:
1.485.1.244_1.486.0.381

When did the issue happen:
when i tried to create a new character

Description:
when i go to select a server for my character, the screen is blank. i have a screenshot if needed.

plucky blade Jul 24, 2024, 5:10 PM

#

Throb

harsh boneBOT Jul 24, 2024, 5:23 PM

#

butcher779

UID:
no

Device model and os version:
I pad

Game version:
butcher 779

When did the issue happen:
today

Description:
where is the new sea area as stated in mail

plucky blade Jul 24, 2024, 5:38 PM

#

Thread

harsh boneBOT Jul 24, 2024, 5:39 PM

#

benypsilon

UID:
08/15

Device model and os version:
x

Game version:
x

When did the issue happen:
today

Description:
It's best if you bring more events. That the bugs are worth working on. You can see it today on the Ba Bumb.

harsh boneBOT Jul 24, 2024, 7:31 PM

#

nuroston

UID:
na

Device model and os version:
na

Game version:
1.486.0_1.486.0.1293

When did the issue happen:
when oceanic event started

Description:
There are no world enemy aircraft carriers visible on server 973 for players, but there are three aircraft carriers visible on 1952 at the exact same time. So 973 seems to have a bug as world enemies are not visible.

strange quartz Jul 24, 2024, 7:43 PM

#

Thread

harsh boneBOT Jul 25, 2024, 2:16 AM

#

artuntaure

UID:
nope

Device model and os version:
all

Game version:
1.486.0.853

When did the issue happen:
Beachside Challenge

Description:
Alliance members were registered with our alliance and participated in round 1 perfectly. They left the alliance after Round 2's Deployment Stage but before our battle timeslot and came back shortly after. Their marches were kicked out of the garrisons and they could not put marches back in. They also did not get defense rewards. Nowhere in the event information does this say this will occur. People should not be missing out on defense rewards in this case.

harsh boneBOT Jul 25, 2024, 8:38 AM

#

lordd2513

UID:
no

Device model and os version:
samsunung s23 ultra

Game version:
Version No.: 1.486.0_1.486.0.1293

When did the issue happen:
10:38 july 25

Description:
cant upgrade the new march size decor aircraft carrier

harsh boneBOT Jul 25, 2024, 9:25 AM

#

cheese1992

UID:
send me yours rivergame!

Device model and os version:
no you!

Game version:
2019

When did the issue happen:
when do you think?

Description:
radar details says 8km, map says 12km

plucky blade Jul 25, 2024, 9:37 AM

#

Thread

placid marten Jul 25, 2024, 11:25 AM

#

Thread

harsh boneBOT Jul 25, 2024, 5:52 PM

#

danie0

UID:
.

Device model and os version:
android

Game version:
1.486.0.1293

When did the issue happen:
since yesterday

Description:
march queue limit exceeded

harsh boneBOT Jul 25, 2024, 6:45 PM

#

bull1035

UID:
Bull1035

Device model and os version:
Android latest

Game version:
Bull1035

When did the issue happen:
today

Description:
this morning purchasing was fine now it keeps declining! (yes there is sufficient funds available in account) not sure if this is a good or bad thing to not be able to purchase 🤣

plucky blade Jul 25, 2024, 8:06 PM

#

Thread

harsh boneBOT Jul 26, 2024, 9:55 AM

#

arjun1981

UID:
537758905258

Device model and os version:
android

Game version:
1.486.0_1.487.0.492

When did the issue happen:
3:20

Description:
I was using my perks n I had 11 perks, the game got hang n I pressed a couple times and my 8 perks were gone, I need my perks back.
it took me so long to collect perks books.
I'm vip 9 n I need my perks back anyhow

plucky blade Jul 26, 2024, 11:03 AM

#

Thread

harsh boneBOT Jul 26, 2024, 4:26 PM

#

just_jessie

UID:
NO

Device model and os version:
NO

Game version:
Latest

When did the issue happen:
Now

Description:
Full defence formation in hot deals can't be bought and is 0, fix this bug, seem to be getting bugs daily, about time you got your act together or got some new developers

#

kotgham

UID:
stop asking for this

Device model and os version:
No

Game version:
hot deals

When did the issue happen:
now

Description:
defense formation is showing 0 and can’t be bought. I and everyone else should get these for the listed price of zero due to your continued incompetence

#

frlz

UID:
8408402529809

Device model and os version:
iOS

Game version:
Latest

When did the issue happen:
Today, 7/26/2024

Description:
Dear TopWar Support Team,

I hope this message finds you well. I am writing to request a refund for a recent purchase I made in the game TopWar. Unfortunately, I accidentally acquired a base, which I did not intend to purchase.

Details of the Purchase:

In-Game Username: frlz
Purchase Date: 7/26/2024
Description of the Issue: I mistakenly got a base while navigating through the game. This purchase was not intentional, and I would like to request a refund for this transaction.
I would appreciate it if you could process the refund and provide confirmation once it has been completed. If there are any additional steps or information required from my side to facilitate this process, please let me know.

Thank you very much for your assistance and understanding.

Best regards,

frlz / Server 3601

#

officialteej

UID:
896916757031

Device model and os version:
iPhone 15 pro iOS 17.5.1

Game version:
1.486.0.245_1.487.0.382

When did the issue happen:
when trying to redeem great offers

Description:
purchased great offer cyber tokens, I have 4.9k in inventory, but the game won’t let me redeem anything.

harsh boneBOT Jul 26, 2024, 5:05 PM

#

jkarlololeng

UID:
figure it out

Device model and os version:
deck

Game version:
1

When did the issue happen:
today

Description:
I can't claim my free formations chips on bargain... fck

#

z._._._.

UID:
NO

Device model and os version:
NO

Game version:
NO

When did the issue happen:
After Reset

Description:
Why are you suspending players for the bug your own incompetence created? Terrible business practices, releasing updates without testing full of bugs. Pick a struggle.

#

lordd2513

UID:
no

Device model and os version:
samsung s23 ultra

Game version:
Version No.: 1.486.0_1.486.0.1293

When did the issue happen:
after reset

Description:
the great offers event shows full defence breakdown items for 0 coins but we cant claim it

#

nis_5

UID:
no

Device model and os version:
iphone15

Game version:
current

When did the issue happen:
26.07. 19:20

Description:
i can’t purchase from the Event

harsh boneBOT Jul 26, 2024, 5:51 PM

#

penney3756

UID:
NO

Device model and os version:
Realme Narzo

Game version:
Current

When did the issue happen:
26-07-24

Description:
After reset i can't purchase anything from Great Offer Event

#

fds0596

UID:
no

Device model and os version:
iPhone

Game version:
1.486.0.245

When did the issue happen:
today

Description:
great offer event shows the cost as zero. when I click it says feature temporary disabled.

#

fatherzee

UID:
911637199451

Device model and os version:
Samsung Glaxy S24 Ultra | Android

Game version:
1.486.0_1.487.0.492

When did the issue happen:
Since day 2 of beachside event

Description:
I can't garrison in the beachside event as I left alliance in the first few days but rejoined and still I'm having issues and can't garrison. Can someone please look into it? I know others had this fixed by CS.

#

_volt66

UID:
8420220571157

Device model and os version:
iphone 15 pro max

Game version:
1.486.0.245_1.487.0.382

When did the issue happen:
today

Description:
i got discount in this event and it reached 0 so i can get it for free but it say i cant take it

#

balzonya

UID:
no

Device model and os version:
.

Game version:
.

When did the issue happen:
today

Description:
glitch with great deals offer. received discounts but can't purchase.

placid marten Jul 26, 2024, 8:54 PM

#

Thread

harsh boneBOT Jul 27, 2024, 10:20 AM

#

cheese1992

UID:
noooo

Device model and os version:
no uuuu

Game version:
ur mom

When did the issue happen:
last year

Description:
remaining attempts doesn't fit on screen

harsh boneBOT Jul 27, 2024, 6:04 PM

#

perry6955

UID:
None of your business

Device model and os version:
all phones and versions

Game version:
newest

When did the issue happen:
since event start

Description:
In Oceanic Conquest - Global Event - World Enemies the number of the remaining attacks is of to the side. The gray number is absolutely unreadable on the gray window frame. Please fix.

harsh boneBOT Jul 27, 2024, 8:07 PM

#

brotato2121

UID:
NO

Device model and os version:
iPhone 12 Pro Max, iOS 17.5.1

Game version:
1.487.0.246

When did the issue happen:
now

Description:
Valuable events > Oceanic Conquest > Global event > World enemies > Remaining Attacks > “total” is unreadable due to an alignment problem. I will attach an image to show the details.

harsh boneBOT Jul 28, 2024, 12:36 PM

#

pettybetty20

UID:
NO

Device model and os version:
Samsung Note 9, Android v10

Game version:
1.487.0_1.487.0.1301

When did the issue happen:
In the truck event section of the Masters event multiple days and today.

Description:
Everytime I put a march in from one of the 8 preselected, there is the case where one or two of the marches will not load the HT in the march, normally my air or 2nd Navy, and when clicking buttons so fast I send out a truck with no HT. The purpose of preselected marches is so you don't have to keep pressing units to send, but if they keep leaving out the HT from what was saved, it leaves an open stack on the game. This has been occurring for a while, even before masters, but now it is happening way too often.

harsh boneBOT Jul 28, 2024, 9:21 PM

#

la.__

UID:
NO

Device model and os version:
Android Samsung

Game version:
Current

When did the issue happen:
view issue

Description:
On the Oceanic Conquest tab where you view the world enemies. There is a Remaining Attacks field but it is extremely difficult to see the number of attacks left as the light grey font goes outside of the box.

harsh boneBOT Jul 28, 2024, 11:06 PM

#

genogene28.

UID:
no

Device model and os version:
Android

Game version:
facebook

When did the issue happen:
today

Description:
the screen blacked out I can no longer log into my account. I was vip5

plucky blade Jul 29, 2024, 5:29 AM

#

Thread

#

Thread

#

Thread

#

Thread

harsh boneBOT Jul 30, 2024, 8:47 AM

#

ice2k2

UID:
No reason for it.

Device model and os version:
windows 10 pro, Chrome Version 126.0.6478.185

Game version:
?

When did the issue happen:
Oceanic Conquest - on PC you cant really see how many "Remaining Attacks" there are left since its horrible placed, maybe move it around a bit

Description:
Oceanic Conquest - on PC you cant really see how many "Remaining Attacks" there are left since its horrible placed, maybe move it around a bit

plucky blade Jul 31, 2024, 5:18 AM

#

Thread

harsh boneBOT Jul 31, 2024, 4:04 PM

#

niklas000

UID:
No

Device model and os version:
PC

Game version:
1.488.0.855

When did the issue happen:
now

Description:
The Prize pool for the Heroes Return is not the prize pool that was promised in the calender.

harsh boneBOT Aug 1, 2024, 3:39 AM

#

weakbish

UID:
NO

Device model and os version:
iOS 17.6

Game version:
1.488.0.248_1.488.0.248

When did the issue happen:
today 7/31/24

Description:
Game is not showing the skills I have. Built a new hero and my skills are not showing in skill bank. But they’re still showing in skill bank for old hero.

harsh boneBOT Aug 1, 2024, 10:19 AM

#

siir0723

UID:
no

Device model and os version:
iPhone

Game version:
1

When did the issue happen:
yesterday

Description:
shuts down

placid marten Aug 1, 2024, 1:23 PM

#

Thread

harsh boneBOT Aug 1, 2024, 3:12 PM

#

shadychewy.

UID:
I cannot access this since it won’t let me past the main screen

Device model and os version:
iPhone 15

Game version:
1.0.236(714)

When did the issue happen:
this morning

Description:
game will not load, stuck on main screen. I cannot click on support button either

harsh boneBOT Aug 1, 2024, 6:37 PM

#

itsdexx

UID:
NO

Device model and os version:
Iphone Xr 17.0.3

Game version:
1.483.0.240_1.488.0.383

When did the issue happen:
2-3 days ago

Description:
Hello I need to talk to CS about login issue where i am not being able to login the game

placid marten Aug 1, 2024, 7:00 PM

#

Thread

harsh boneBOT Aug 2, 2024, 5:19 PM

#

lululucia

UID:
NO

Device model and os version:
PC browser

Game version:
PC browser

When did the issue happen:
just now

Description:
won't let me upload image for pfp

plucky blade Aug 2, 2024, 5:43 PM

#

Thread

harsh boneBOT Aug 2, 2024, 7:04 PM

#

helwyn80

UID:
No

Device model and os version:
Android and PC

Game version:
1.489.0

When did the issue happen:
Today

Description:
Won't let me upload a new PFP on either device.

placid marten Aug 2, 2024, 7:27 PM

#

Thread

harsh boneBOT Aug 3, 2024, 9:52 AM

#

rathod795

UID:
565859021906

Device model and os version:
Redmi 12 5G

Game version:
1.489.1_1.489.1.1310

When did the issue happen:
Yesterday before reset

Description:
I am unable to Upload my Avatar/Profile picture since yesterday, I had tried all methods and also contacted in game CS but bug not fixed till now.

placid marten Aug 3, 2024, 12:16 PM

#

Thread

harsh boneBOT Aug 3, 2024, 4:05 PM

#

poeskast

UID:
NO

Device model and os version:
sumsung s22 and web

Game version:
1.489.1.857

When did the issue happen:
after server reset

Description:
selected hero pack has item_decs5400033 as a description but not what is inside the box

hardy steeple Aug 3, 2024, 5:05 PM

#

Item Description Error

harsh boneBOT Aug 4, 2024, 5:27 AM

#

skooterz10

UID:
no

Device model and os version:
iPhone 14 Pro Max 17.5.1

Game version:
1.489.0.249_1.489.1.385

When did the issue happen:
yesterday

Description:
Not able to upload custom avatars

placid marten Aug 4, 2024, 9:15 AM

#

Reply

harsh boneBOT Aug 5, 2024, 8:24 AM

#

fruciu

UID:
7882537012348

Device model and os version:
Chrome latest 127

Game version:
1.489.3.858

When did the issue happen:
After reset 5.07

Description:
In the latest Chrome I don't have the red/blue player selection.
Blank white area under the caption: "Please click on the soldier ..."
When I log in in another browser I see a new account

hardy steeple Aug 5, 2024, 8:36 AM

#

Team selection/new pc commander

harsh boneBOT Aug 5, 2024, 8:48 AM

#

sugartronxo

UID:
8115403197765

Device model and os version:
pc browser

Game version:
1.489.3.8588

When did the issue happen:
4 August at 21.01 clock

Description:
I have used 1200 universal upgrade guides and got 0 points for the event,i have got points from other tasks. i already have contact in game but still not solved and since is an event giing points each day with a ranking i really hopes it can be sollved in time to let me know if should use more items to get more points or not,because if not done today issue will be bigger

placid marten Aug 5, 2024, 9:01 AM

#

Answer

harsh boneBOT Aug 5, 2024, 9:22 PM

#

letmecookrealquick

UID:
no

Device model and os version:
idk

Game version:
the most recent one

When did the issue happen:
when i spawned a refugee camp

Description:
refugee camp merged with treasure guard

harsh boneBOT Aug 6, 2024, 1:18 AM

#

bigxan420

UID:
NO

Device model and os version:
S23+

Game version:
1.489.1

When did the issue happen:
2 mins ago🤣

Description:
arms operation premium recruit voucher task doesn't count after using 15 premium recruit vouchers

harsh boneBOT Aug 6, 2024, 5:44 AM

#

redkite9098

UID:
NO

Device model and os version:
all

Game version:
On server 3688 - But I suspect all servers that have the hero kills are limited by star level - i.e the gold famine servers.

When did the issue happen:
ongoing

Description:
You have pushed back the start of the Decor Set Store. Previously it started when you reached level 60. Also, we have players with VIP7 and Lv 71 who cannot see it either. CS says it might appear after TA or EL.
The lack of gold boxes and gold universal shards is crippling this server. Please do one small thing and allow the decor set store to open as per the previous servers (when players reach Lv60)

harsh boneBOT Aug 6, 2024, 12:09 PM

#

rado2608

UID:
Unrelevant

Device model and os version:
Android

Game version:
Current

When did the issue happen:
Permanently

Description:
The truck in the second row right cannot be shared.
Bug report within this bug report:
Why we cant share pictures here?

grave creek Aug 6, 2024, 12:42 PM

#

Picture

harsh boneBOT Aug 6, 2024, 2:49 PM

#

fyreworm

UID:
ligma

Device model and os version:
iPhone 15

Game version:
probably the current one

When did the issue happen:
about a year ago

Description:
still no use for alliance monster, when will this “feature” be available for use?

spice nova Aug 7, 2024, 9:00 AM

#

Thread

harsh boneBOT Aug 7, 2024, 4:08 PM

#

lordd2513

UID:
no

Device model and os version:
s23 ultra

Game version:
1.490.0_1.490.0.1316

When did the issue happen:
now

Description:
kungfu page is glitchy

#

cheese1992

UID:
Kung fu panda

Device model and os version:
no

Game version:
nooooo

When did the issue happen:
when do you think?

Description:
display text glitch

#

warriorj1

UID:
No

Device model and os version:
No

Game version:
No

When did the issue happen:
today

Description:
Event stores glitchy

#

beowulf992

UID:
NO

Device model and os version:
phone

Game version:
who knows

When did the issue happen:
now

Description:
game is buggy as a buggy thing that's feeling extra buggy, you've too much stuff going on and it's making the game play unplayable

#

claus2015

UID:
no

Device model and os version:
no

Game version:
the latest terrible one

When did the issue happen:
now!

Description:
all event tables are flashing!!!!!!!!!

#

niklas000

UID:
NO

Device model and os version:
PC

Game version:
1.490.0.859

When did the issue happen:
at reset

Description:
Where are our rewards from the "Blue vs Red" Event? We haven't gotten them yet!

harsh boneBOT Aug 7, 2024, 5:09 PM

#

z._._._.

UID:
No

Device model and os version:
Android

Game version:
...

When did the issue happen:
After Reset

Description:
You guys are asking 999 scrolls for QUEUE SKIN in Kungfu event?! Please tell me it's a bug.

#

agent000_4873

UID:
🍰

Device model and os version:
Web Version

Game version:
1.490.0 .859

When did the issue happen:
Kung Fu Panda Event

Description:
Villager Task doesn't trigger.

The issue has been known in the first Kung Fu Panda event as well.

plucky blade Aug 7, 2024, 6:51 PM

#

Thread

harsh boneBOT Aug 9, 2024, 12:23 PM

#

jkarlololeng

UID:
gimme 50

Device model and os version:
0.5

Game version:
1.5.00

When did the issue happen:
today

Description:
i have seen bug that i can skip someone id??? but function failed

harsh boneBOT Aug 9, 2024, 9:42 PM

#

edward_1975

UID:
na

Device model and os version:
Android

Game version:
1.482 491

When did the issue happen:
started today?

Description:
into the unknown, old signal tower has no buttons on the bottom of the screen

hardy steeple Aug 9, 2024, 10:09 PM

#

Signal tower issue

harsh boneBOT Aug 11, 2024, 3:13 PM

#

pi523k

UID:
NO

Device model and os version:
pixel 8

Game version:
newest one

When did the issue happen:
all the time

Description:
when the matchmaking gonna be fixed? What's the point of matching servers 1500-2100 with servers 3,3k+ when matchmaking is based on CP? it's ridiculous! it's obvious that 50m people on new servers will be way stronger than 50m on old servers!

harsh boneBOT Aug 11, 2024, 5:35 PM

#

_cheeksss_

UID:
No thanks.

Device model and os version:
Android

Game version:
Newest

When did the issue happen:
Reset

Description:
Loot Quest Operation store shows the option of being able to get the T-Rex when your still actually buying the Demon Dragon. So someone's going to buy thinking they're getting the one and not.

harsh boneBOT Aug 11, 2024, 9:32 PM

#

sezamekk

UID:
NO

Device model and os version:
pc w10

Game version:
NO

When did the issue happen:
.

Description:
are you for real asking 100 papers in this event for 1 chi?????? 300 vit(with diana!) to make a single hit on trainer???? around 5-6k vit to spent to max tech and then this, you cant be serious

harsh boneBOT Aug 11, 2024, 11:53 PM

#

kumo0

UID:
no

Device model and os version:
top war

Game version:
Idk

When did the issue happen:
SvS

Description:
it shows the defense area when you swith to the offense

harsh boneBOT Aug 12, 2024, 2:42 AM

#

fire2ashh

UID:
Not needed

Device model and os version:
iPhone iOS 17

Game version:
1.489.0.249_1.491.0.388

When did the issue happen:
August 10th I noticed it

Description:
i have not changed any settings and my settings are still set up the way I have them. So I would get notifications from alliance chat and private chats when not in the game throughout the day. Now I don’t get any notifications throughout the day of any chats? Is this a bug or has something changed!?

harsh boneBOT Aug 12, 2024, 6:09 PM

#

vny_sn

UID:
NO

Device model and os version:
Pixel 8 Pro. Android 14

Game version:
1.491.0_1.491.0.1323

When did the issue happen:
Now

Description:
Arms Operation Event Glitch

harsh boneBOT Aug 13, 2024, 7:10 PM

#

really4551

UID:
NO

Device model and os version:
android

Game version:
current

When did the issue happen:
today after reset

Description:
if i order lvl70 units from alliance, i dont get them. cant find them in bagpack nor anywhere else

plucky blade Aug 14, 2024, 1:58 AM

#

Unit

harsh boneBOT Aug 14, 2024, 9:45 AM

#

warriorj1

UID:
No

Device model and os version:
WIndows computer

Game version:
Recent version

When did the issue happen:
Now

Description:
Visual bug with the recruit trial skin it is showing the golden pavillion skin instead (images in thread)

harsh boneBOT Aug 15, 2024, 11:28 AM

#

cutefox1677

Name & server number:

Device model and os version:
oppo reno7 android 13

Game version:
1.645.0_1.492.0.499 are you serious we have type this ourselves with no copy paste options for mobile phones

When did the issue happen:
7:26pm gmt+8

Description:
profile picture broke

placid marten Aug 15, 2024, 12:11 PM

#

It's known issue

harsh boneBOT Aug 15, 2024, 12:28 PM

#

chri2627

Name & server number:
1922

Device model and os version:
Windows any Version
any browser
Android
iOS not tested

Game version:
web: 1.492.0.861
Android: 1.492.0_1.492.0.1328
same with: 1.492.0_1.492.0.1330

When did the issue happen:
Exact time unknown. It was noticed sometime in the last few minutes

Description:
Profile pictures are no longer displayed.

They are still displayed in the profile and chat.

Probably from the browser cache.

But not in other places.
Alliance members, all statistics (e.g. arms race, pop star...), .... you only see the standard in-game pictures.

On Android, the pictures are not displayed at all, not even in the profile and chat.

The usual measures: restart the game, restart the device, clear the cache, ... were carried out and did not bring any improvement

This is not an urgent problem, which does not seriously affect the course of the game.

However, it would be nice if a function that you have to buy with the Black Card would then work.

Thanks for your effort

#

ohrihime

Name & server number:
S372

Device model and os version:
redemi Note 12

Game version:
1492.0_1.492.01328

When did the issue happen:
today

Description:
you can no longer set private profile pictures

harsh boneBOT Aug 15, 2024, 1:27 PM

#

theog4658

Name & server number:

Device model and os version:
iOS

Game version:
default

When did the issue happen:
today

Description:
I can’t change my pfp to anything custom

harsh boneBOT Aug 15, 2024, 2:06 PM

#

groot2119

Name & server number:
2462

Device model and os version:
redme

Game version:
1492

When did the issue happen:
not available upload photo

Description:
what happened why can't upload photo?

harsh boneBOT Aug 15, 2024, 9:08 PM

#

reaperxp1731

Name & server number:
REAPERXP 2610

Device model and os version:
Samsung Galaxy

Game version:
idk

When did the issue happen:
today

Description:
unable to upload gamer photo

harsh boneBOT Aug 16, 2024, 1:01 AM

#

solidmerc

Name & server number:

Device model and os version:
Android

Game version:
1.475.0_1.492.0.499

When did the issue happen:
Today

Description:
"Extra Surprise" boxes missing from Match Treasury

harsh boneBOT Aug 16, 2024, 10:59 AM

#

mato0706

Name & server number:
Mato 3714

Device model and os version:
IOS

Game version:
1.492

When did the issue happen:
Now

Description:
I don’t have access to po, my account ,however, is older than 7 days old. i would like the possibility to buy it

placid marten Aug 16, 2024, 11:18 AM

#

Reply

harsh boneBOT Aug 16, 2024, 12:20 PM

#

yilantian

Name & server number:
all

Device model and os version:
all

Game version:
new

When did the issue happen:
see pictures

Description:
My friend did not make any move to change the national flag but it was changed inexplicably. This is very disrespectful behavior. Please change it as soon as possible.

harsh boneBOT Aug 16, 2024, 12:43 PM

#

lioness67

Name & server number:
Lioness 1687

Device model and os version:
Nokia t20

Game version:
no odea

When did the issue happen:
15 augist2024

Description:
profile pictures taken away, I purchased black card 3 years ago for the right house my own profile picture, I want it back, yesterday you stole that, and you shortened the ,message boxes, fix both please

harsh boneBOT Aug 16, 2024, 1:19 PM

#

valar_._

Name & server number:

Device model and os version:
PC, win11

Game version:
1.493.0.862

When did the issue happen:
august 15 2024

Description:
Profile picture is broken, can't upload my own pfp's anymore

harsh boneBOT Aug 16, 2024, 2:26 PM

#

ana0040

Name & server number:

Device model and os version:
laptop Windows II pro

Game version:
1.493.0.862

When did the issue happen:
last week

Description:
When I go into the world, I see nothing, I can't look for anything

harsh boneBOT Aug 16, 2024, 2:58 PM

#

theog4658

Name & server number:

Device model and os version:
iOS

Game version:
idk

When did the issue happen:
yesterday

Description:
profile pics still downs I paid for it and I hope y’all fix this pronto

plucky blade Aug 16, 2024, 3:38 PM

#

Thread

#

Thread

#

Thread

#

Thread

#

Thread

harsh boneBOT Aug 16, 2024, 6:49 PM

#

secretaznman144

Name & server number:
secrtazn 1508

Device model and os version:
iPhone

Game version:
good question

When did the issue happen:
today

Description:
trying to attack the leader for the panda event. their health isn’t going down past 94%. I don’t see any minions to attack either to full damage the boss

harsh boneBOT Aug 16, 2024, 7:20 PM

#

lululucia

Name & server number:
GIVE US BACK OUR PFPs

Device model and os version:
GIVE US BACK OUR PFPs

Game version:
GIVE US BACK OUR PFPs

When did the issue happen:
GIVE US BACK OUR PFPs

Description:
GIVE US BACK OUR PFPs, WE PAID FOR THIS, YOU THIEVES.

torpid rampart Aug 16, 2024, 7:50 PM

#

Thread

harsh boneBOT Aug 17, 2024, 5:14 AM

#

black.341

Name & server number:
GIVE US BACK OUR PFPs

Device model and os version:
GIVE US BACK OUR PFPs

Game version:
GIVE US BACK OUR PFPs

When did the issue happen:
GIVE US BACK OUR PFPs

Description:
GIVE US BACK OUR PFPs, WE PAID FOR THIS, YOU THIEVES.

#

notwhy.

Name & server number:
Why 2197

Device model and os version:
IPhone 17.6.1

Game version:
1.493.0.257

When did the issue happen:
Today within the last hour

Description:
during loot quest, we failed multiple code breakers because our teammates chats weren’t showing up even though they had typed their number. For something we spend money on to play, this is not okay.

harsh boneBOT Aug 17, 2024, 9:26 AM

#

lordd2513

Name & server number:

Device model and os version:
samsung s23

Game version:
1.493.0_1.493.0.1333

When did the issue happen:
last 3 or 4 days

Description:
when do we get our profile pictures back its been days now no way takes so long to fix while you all can keep adding spend events so easly give back what we paid for

harsh boneBOT Aug 17, 2024, 3:59 PM

#

werewolf1

Name & server number:
WereWolf 1035

Device model and os version:
Galaxy Fold Android 14 One UI 6.1

Game version:
1.493.0_1.493.0.1333

When did the issue happen:
Today after the PFP's were allowed back

Description:
There is now some sort of filter for pictures, which is great. But, what is the filter itself? Why are normal pictures being denied? We have people being denied their actual selfies. Please explain and fix.

plucky blade Aug 17, 2024, 5:34 PM

#

Thread

placid marten Aug 17, 2024, 6:12 PM

#

Thread

harsh boneBOT Aug 17, 2024, 7:10 PM

#

.yogotshoot

Name & server number:
DOOM 869

Device model and os version:
iPhone ios16

Game version:
1.493.0.257

When did the issue happen:
happened today during titan canyon

Description:
I took a tower but it was saying it was there’s but at the same time showing it was ours I don’t know if it’s a bug or not

cunning osprey Aug 18, 2024, 4:58 AM

#

Just game lag

harsh boneBOT Aug 18, 2024, 6:21 AM

#

cutefox1677

Name & server number:

Device model and os version:

Game version:

When did the issue happen:

Description:
remove your stupid pfp filter, it allows dirty jokes and a literal dog's behind but denies something all women have

harsh boneBOT Aug 18, 2024, 4:57 PM

#

kama1174

Name & server number:
Kama 1174

Device model and os version:
doesn't matter

Game version:
new one

When did the issue happen:
now

Description:
alliance Duel chat need a slow mode. I can't read or write anything

#

agent000_4873

Name & server number:
2118

Device model and os version:
Web version

Game version:
current

When did the issue happen:
with the start of the alliance duel

Description:
Alliance duel chat is for all western servers... this is not just the alliance we are matched with, it is everybody. And the amount of messages in this chat is causing trouble with other chats.

harsh boneBOT Aug 18, 2024, 6:55 PM

#

akshaypatel57987

Name & server number:
simba 1515

Device model and os version:
one plus 9pro

Game version:
1.488.0_1.493.0.500

When did the issue happen:
i accidentally dismantled my gold equipment

Description:
i accidentally dismantled my gold equipment

cunning osprey Aug 18, 2024, 8:22 PM

#

Contact customer support

harsh boneBOT Aug 18, 2024, 9:18 PM

#

puzzledew

Name & server number:
f22 3090

Device model and os version:
current

Game version:
1.493

When did the issue happen:
at reset

Description:
no mastery available

#

cheese1992

Name & server number:
no

Device model and os version:
no

Game version:
no

When did the issue happen:
no

Description:
can't discard 5 wan!

harsh boneBOT Aug 19, 2024, 5:10 AM

#

lioness67

Name & server number:
sajakity

Device model and os version:
Nokia t20

Game version:
latest

When did the issue happen:
trucks should be 3 blue and 2 green

Description:
can you see 3 blue and two green? I don't, I see a waste of units defending grey trucks, it's another bug, slamming 4 events back to back it's working for you either, I'm honestly so close to done, this seems like there's a new bug every 3 or 4 days, we are all losing interest, if I don't get my golden gun back then you won't hear from me again, that's how close I am, 3 VIP 11 accounts, and customer support need roller blades, I am not waiting long, can't do warzone, can't do trucks, can't attack, 👍 great fun

harsh boneBOT Aug 19, 2024, 5:44 AM

#

lioness67

Name & server number:
lioness 1687

Device model and os version:
Nokia t20

Game version:
latest

When did the issue happen:
trucks, you see the difference 4 blue one purple

Description:
trucks bugged

harsh boneBOT Aug 19, 2024, 6:00 AM

#

z._._._.

Name & server number:
.

Device model and os version:
Android

Game version:
.

When did the issue happen:
Since I received MASTERS rewards

Description:
Cannot load the emojis I received from Masters rewards. They're in my inventory, but when I click on them, they show "parameter is incorrect"

plucky blade Aug 19, 2024, 6:21 AM

#

Thread

harsh boneBOT Aug 19, 2024, 8:23 AM

#

domsan

Name & server number:
Dom 1332

Device model and os version:
iPhone 14 Max pro 17.6.1

Game version:
1.493.0.257_1.493.0.257

When did the issue happen:
craft equipment

Description:
please fix the „tab to continue“ function once you crafted an equipment. at the moment you have to tab the „Equip“ button and head over to equipment section instead of staying in craft section.

plucky blade Aug 19, 2024, 8:48 AM

#

Thread

harsh boneBOT Aug 19, 2024, 12:57 PM

#

holdmybeer0337

Name & server number:
muffin 3453

Device model and os version:
apple

Game version:
current

When did the issue happen:
match making

Description:
your matchmaking system seems to be broken and should be addressed immediately…

harsh boneBOT Aug 19, 2024, 10:00 PM

#

wtfgoose

Name & server number:
goose 1 244

Device model and os version:
android

Game version:
current

When did the issue happen:
today or yesterday

Description:
lost a lvl 10 Hit component, I have looked at all tabs to see if it was placed there nothing, I can't find a place that it can be deleted by mistake. any help would be great.

harsh boneBOT Aug 19, 2024, 10:44 PM

#

cheese1992

Name & server number:
no

Device model and os version:
no

Game version:
no

When did the issue happen:
no

Description:
how you gonna put slow mode on game suggestions and I gotta wait 20 minutes to create a thread for it and add pictures. think shit through next time.

grave creek Aug 20, 2024, 12:52 AM

#

This has been resolved

harsh boneBOT Aug 20, 2024, 4:14 PM

#

edward_1975

Name & server number:
trumpy75 3342

Device model and os version:
Android

Game version:
something

When did the issue happen:
no Titan available, at 0, start of exchange event

Description:
no picture attachment?

sweet needle Aug 20, 2024, 4:32 PM

#

Exchange event

harsh boneBOT Aug 21, 2024, 11:22 AM

#

rado2608

Name & server number:
See DC Name

Device model and os version:
Android

Game version:
1.448.3_1.494.0.501 (The latest one)

When did the issue happen:
Just now

Description:
Can you please display which modules are maxed out?
By the way: 10k of Points is a ridiculous low amount when being maxed out at all whilst the need of achieving a total amount of 1.2M points

spice nova Aug 21, 2024, 11:32 AM

#

Thread

harsh boneBOT Aug 21, 2024, 7:05 PM

#

pettybetty20

Name & server number:
Yummy 1508

Device model and os version:
Note 9/Android v.10

Game version:
1.493.0_1.494.0.501

When did the issue happen:
Today @ 1455 EST

Description:
The alliance dual event states it will give 3.2 million (3200000) points and I am still sitting at 1.21M. The math aint mathing all of a sudden. 🤔 I did one chip overclock, one advanced overclock, and one top tier overclock. Somehow its not adding up right and we are either being lied to and the pints all of a sudden are not the same value or someone needs to fix it.

plucky blade Aug 22, 2024, 7:56 AM

#

Thread

harsh boneBOT Aug 22, 2024, 10:16 AM

#

danie0

Name & server number:

Device model and os version:
android

Game version:
1.494.0.134

When did the issue happen:
svs interface

Description:
svs interface

harsh boneBOT Aug 22, 2024, 11:37 AM

#

rumpel_98

Name & server number:
Rumpel 3469

Device model and os version:
laptop

Game version:
siroovenramasamy

When did the issue happen:
since yesterday

Description:
i cant buy any 20 dollars packs

harsh boneBOT Aug 22, 2024, 2:59 PM

#

jamheadart

Name & server number:
S3713

Device model and os version:
Samsung Gakaxy A23 android 14

Game version:
1.494.0.555

When did the issue happen:
last week

Description:
PAID for 90% Diana deal. Money was taken but did not receive item. When I try to re-buy the item the price shows 0.00 but the transaction can't be completed.

harsh boneBOT Aug 22, 2024, 5:09 PM

#

_mamasky

Name & server number:

Device model and os version:
Samsung Galaxy

Game version:
Android

When did the issue happen:
Now

Description:
When I hit refine option, it shows that somehow it refined already another titan gear. Which I never selected.

#

domsan

Name & server number:
Dom 1409

Device model and os version:
windows 10 edge

Game version:
1.494.0.863

When did the issue happen:
Refine Titangear

Description:
There is no option to abort a refinement? You need to confirm but there is no other option that hitting the "Replace" Button. This makes no sense.

plucky blade Aug 22, 2024, 5:41 PM

#

Thread

#

Thread

#

Thread

harsh boneBOT Aug 23, 2024, 6:37 AM

#

warriorj1

Name & server number:
WarriorJ

Device model and os version:
🤷

Game version:
🤷

When did the issue happen:
I just saw it now

Description:
visual bug in the svs points reward claim section mastery papers are hanging over the claim button

Screenshot in thread

harsh boneBOT Aug 23, 2024, 7:28 AM

#

agent000_4873

Name & server number:
2118 - all servers

Device model and os version:
all versions

Game version:
1.494.0.863

When did the issue happen:
SvS opponent preview

Description:
We cannot scout our alliance duel opponents properly!

Due to SvS being this weekend, we cannot explore other servers and link locations in chats. The only server we can scout is the one we are fighting in SvS.

This is just another reason why events should not be mixed up with each other.

harsh boneBOT Aug 23, 2024, 11:44 AM

#

z._._._.

Name & server number:
.

Device model and os version:
.

Game version:
.

When did the issue happen:
Noticed it a few minutes ago

Description:
The censoring on chats is suddenly broken now. It's now censoring innocuous words like "game" "ice" "system". Cannot chat without **** popping up everywhere.

harsh boneBOT Aug 23, 2024, 12:58 PM

#

balzonya

Name & server number:

Device model and os version:
.

Game version:
.

When did the issue happen:
within last few days possibly

Description:
unable to message server leader.

harsh boneBOT Aug 23, 2024, 1:33 PM

#

mike_hfd

Name & server number:
nukem & 1508

Device model and os version:
galaxy s24

Game version:
newest?

When did the issue happen:
today

Description:
the words test and game are censored

#

secretaznman144

Name & server number:
secrtazn 1508

Device model and os version:
iPhone

Game version:
idk

When did the issue happen:
recent

Description:
the word “game” is censored in game chat.

harsh boneBOT Aug 23, 2024, 3:20 PM

#

artuntaure

Name & server number:

Device model and os version:
Chrome browser

Game version:
1.495.0.864

When did the issue happen:
today

Description:
The words "game" "info" "making" are censored, yet "ass" is not

harsh boneBOT Aug 23, 2024, 4:24 PM

#

eieiohhhh

Name & server number:
HNIC, 1952

Device model and os version:
iPhone 15 Plus , 17.6.1

Game version:
1.494.0.258_1.495.0.392

When did the issue happen:
Reset EST

Description:
The match store with the vouchers, it had 24 hours left on it (the usual extra day to spend) It's no where to be found. The 1K vouchers I have are still in my bad near the top of my inventory. Where can I find that store before it expires in the next 24 hours? Note, I am not talking about the store where you spend silver from the trucks etc. Thank you.

harsh boneBOT Aug 23, 2024, 4:44 PM

#

artuntaure

Name & server number:
artu, 3355

Device model and os version:
chrome browser

Game version:
1.495.0.864

When did the issue happen:
today

Description:
The Match Exchange Store had 24 hours left on the counter and yet it has disappeared. This is completely misleading and the store needs to be back online for people to finish using their vouchers.

plucky blade Aug 23, 2024, 5:01 PM

#

Thread

#

Thread

harsh boneBOT Aug 23, 2024, 8:20 PM

#

mooncat1767

Name & server number:
Moon🐾月猫, s1550

Device model and os version:
ipad

Game version:
Application, I'm busy so I haven't checked the version.

When did the issue happen:
It's very puzzling that words that seem like they have no reason to be banned have suddenly become banned words.
(In the TOPWAR app)

Description:
The currently known mysterious banned words are... *Game *System, *Items, *SF.
And if you put a space between the letters in [ur]. Example:you read.

Please cancellation these banned words as soon as possible. SF has long been used widely as an abbreviation for 'strengthening facilities', so it would be inconvenient if it were banned.

harsh boneBOT Aug 24, 2024, 12:11 AM

#

lilac.lilac

Name & server number:
Lilac 2734

Device model and os version:
All devices. PC Google Chrome, Rivergame plugin via chrome, iOS 17.6.1

Game version:
Cannot get into account to view

When did the issue happen:
8/23/2024 approximately 6:00pm EST (+6 game time)

Description:
When opening the game plugin, I was not logged in like usual. I logged in with my email and it took me to a new base. Clicked pfp to change character but 2734 was not listed. I then went to my phone and opened the game application, same thing happened, new base and 2734 not on the list of other characters. I have my UID and several, several payment receipts and screenshots. I have submitted a ticket into support over 2 hours ago no with no reply. I submitted the ticket through s3722 name WhatHapp. Please help, I am the capital leader for our server!

harsh boneBOT Aug 24, 2024, 2:04 AM

#

_mamasky

Name & server number:

Device model and os version:
All models

Game version:
Curent

When did the issue happen:
Today and before

Description:
Censoring regular words is ridiculous. We can't talk normally. What is wrong with words: "You return", " Simple" "Making" why they are stared? When people want to curse they can easy do it with symbols. So staring regular English words is silly and inconvenient for normal polite communication. Fix it!

harsh boneBOT Aug 24, 2024, 5:08 AM

#

ronstahmonstah

Name & server number:

Device model and os version:
android

Game version:
1.494.0_1.495.0.502

When did the issue happen:
yesterday and today

Description:
your censorship of the English language is all messed up suddenly. the words game, info and .com along with a whole bunch of other perfectly acceptable frequently used words are all censored it is making it very difficult to communicate clearly with eachother.

midnight patio Aug 24, 2024, 5:43 AM

#

.

#

.

#

.

#

.

#

.

#

.

#

.

harsh boneBOT Aug 24, 2024, 6:09 AM

#

redkite9098

Name & server number:
censoring words

Device model and os version:
all

Game version:
latest

When did the issue happen:
today

Description:
t.e.s.t is now a banned word, it is no longer acceptable in polite conversation. TW believes it is being used offensively. Like "TW please t.e.s.t your work before releasing"

midnight patio Aug 24, 2024, 6:16 AM

#

Alt Başlık

harsh boneBOT Aug 24, 2024, 8:50 AM

#

nashi395

Name & server number:
1054

Device model and os version:
iPhone

Game version:
fully updated

When did the issue happen:
yesterday

Description:
why is the word - system - starred out as rude ?

midnight patio Aug 24, 2024, 9:20 AM

#

Alt Başlık

plucky blade Aug 24, 2024, 11:40 AM

#

Thread

harsh boneBOT Aug 24, 2024, 12:25 PM

#

npc71551

Name & server number:
3407

Device model and os version:
Browser/Android

Game version:
1.495.0.864

When did the issue happen:
24.8.2024 15:00

Description:
Server 3407 have still Global master match event HP and attack attribute buff active. Other servers seems to not have it anymore.

harsh boneBOT Aug 24, 2024, 3:05 PM

#

npc71551

Name & server number:
3407

Device model and os version:
Browser

Game version:
1.495.0.864

When did the issue happen:
SVS 22:00-23:00 server time

Description:
SVS mini map. When i click any ruins on enemy server that are inside home server battle zone during SVS it will change back to home server.

#

spiff5649

Name & server number:
1473

Device model and os version:
phone

Game version:
no clue

When did the issue happen:
during. svs

Description:
I got no points during svs even though I was hit by people from server we were facing and the also the server from alliance duel

harsh boneBOT Aug 24, 2024, 4:13 PM

#

edward_1975

Name & server number:
trumpy75 3341

Device model and os version:
Android

Game version:
na

When did the issue happen:
alliance duel

Description:
in week against Turning point 3145, my alliance was winning until day 5 with good margin, then no reason it just flipped. then last day I had 14.9M points to their top, Storm, with only 12M and yet he was listed in finally winning of day?!?!

harsh boneBOT Aug 24, 2024, 4:28 PM

#

cheese1992

Name & server number:
alliance duel

Device model and os version:
prizes

Game version:
missing

When did the issue happen:
alliance duel weekly rank prizes not sent out

Description:
hurry up

harsh boneBOT Aug 24, 2024, 6:32 PM

#

sw0rd7499

Name & server number:
2691 SW0RD

Device model and os version:
yeni yapılan haftalık etkinlik için hafta boyunca ve hafta sonunda herhangi bir ödül alamadım gerekçe olarak haftanın herhangi bir günü ittifak dışına çıkmam olarak belirtilmiştir . gerekli bilgiler için kontrol edebilirsiniz ve hafta boyunca ve hafta sonunda verilecek ödülleri istiyorum

Game version:
ver:1.494.0_1.495.0.502

When did the issue happen:
1 hafta

Description:
topwar yetkili olan kişilerden yardım talebinde bulunduk ancak herhangi bir gelişme yada telafisi olmadı lütfen acil çözüm istiyorum

plucky blade Aug 25, 2024, 5:05 AM

#

Thread

midnight patio Aug 26, 2024, 4:10 AM

#

.

harsh boneBOT Aug 26, 2024, 9:01 PM

#

agent000_4873

Name & server number:
2118

Device model and os version:
Web Version

Game version:
1.495.0.864

When did the issue happen:
After Loot Quest - Missing rewards

Description:
The points rewards for loot quest are missing again. I checked my mails and can see that we got No. 7 with the space ship, but the looting points rewards are missing.

harsh boneBOT Aug 26, 2024, 9:25 PM

#

cheese1992

Name & server number:
advanced upgrade decor

Device model and os version:
no

Game version:
no

When did the issue happen:
when do you think

Description:
advanced upgrade doesn't upgrade your CP but you get all the benefits of higher boost stats. need this for alliance duel

harsh boneBOT Aug 27, 2024, 4:05 AM

#

plankton4119

Name & server number:

Device model and os version:
N/A

Game version:
1.495.0_1.495.0.1347

When did the issue happen:
yesterday

Description:
Loot quest rewards, we haven't gotten the warzone status rewards yet

harsh boneBOT Aug 27, 2024, 5:00 AM

#

benypsilon

Name & server number:

Device model and os version:
iPhone Current

Game version:
Current

When did the issue happen:
today

Description:
Profile pictures can't be changed again. Keeps saying it's against the rules. I don't know what is wrong with a chair or table. Please fix it, I paid for it.

midnight patio Aug 27, 2024, 2:21 PM

#

Alt Başlık

harsh boneBOT Aug 27, 2024, 2:50 PM

#

_mamasky

Name & server number:

Device model and os version:
Android, windows

Game version:
Curent

When did the issue happen:
During alliance duel " kill enemies day"

Description:
It was issue with people shields expiring in 20 min. or 2 hours. And no they did not build towers or attacked anybody. They all used either 4 hours and 8 hours shields after vein mines expired and multiple people lost shields at random time for no reason.

harsh boneBOT Aug 27, 2024, 5:21 PM

#

jo.sun

Name & server number:

Device model and os version:
IPhone 15 pro max iOS 17.3.1

Game version:
1.495.0

When did the issue happen:
Today

Description:
Hello, in Kung Fu Panda event, for villagers tasks it asks to win the big prize with arrows. I did it but the task is still locked.

harsh boneBOT Aug 27, 2024, 7:27 PM

#

cheese1992

Name & server number:
higher class CP increase doesn't increase duel points

Device model and os version:
no

Game version:
no

When did the issue happen:
when do you fkin think

Description:
class CP increase doesn't increase duel points

harsh boneBOT Aug 27, 2024, 11:05 PM

#

edward_1975

Name & server number:
trumpy75 the one and only in top war

Device model and os version:
Android

Game version:
1347

When did the issue happen:
today

Description:
no timer for new hunting guild tasks

harsh boneBOT Aug 28, 2024, 12:41 AM

#

artuntaure

Name & server number:
artu

Device model and os version:
all

Game version:
1.495.0.260_1.495.0.260

When did the issue happen:
today

Description:
the Reward Quest chest preview is incorrect. it shows the new puzzle pieces but hides the gems. this has led to multiple players complaining the gems are gone, yet once you actually claim the last chest, you get 100 gems. screenshots in thread.

midnight patio Aug 28, 2024, 8:25 AM

#

.

harsh boneBOT Aug 28, 2024, 11:17 AM

#

l0rdi3

Name & server number:
🤡

Device model and os version:
🤡

Game version:
🤡

When did the issue happen:
sending gathering marches

Description:
please fix gathering preset bug for players lower than vip10. we can't send preset marches for gathering

#

veit1103

Name & server number:
Veit S997

Device model and os version:
iPhone 14

Game version:
latest

When did the issue happen:
after you patched the game today

Description:
When I want to gather on a barn or oil refinery, I can not choose my saved lineups 1-8 anymore. I can only choose 9-16. I can not set line up 9-16 in the hall because I am only VIP7. How can I access my old setups 1-8 when gathering?

harsh boneBOT Aug 28, 2024, 12:05 PM

#

ronstahmonstah

Name & server number:
my new gathering ques have stopped working

Device model and os version:
android

Game version:
1.495.0_1.496.0.503

When did the issue happen:
just now

Description:
I am above VIP 10 I set up all of my gathering marches in the new slots however now it says these slots do not unlock until commander lvl 10, 20, 40, 60, 80 (for reference I am already level 100

harsh boneBOT Aug 28, 2024, 1:02 PM

#

balzonya

Name & server number:

Device model and os version:
.

Game version:
.

When did the issue happen:
today

Description:
when going to gather it shows the extra marches, but when in the war hall i cant see the extra marches or adjust them.

fossil pawn Aug 28, 2024, 1:41 PM

#

Pictures

harsh boneBOT Aug 28, 2024, 1:51 PM

#

slack_965

Name & server number:

Device model and os version:
1

Game version:
1

When did the issue happen:
now

Description:
I'm showing the new gather presets for mech buildings but still original presets for single tile gathers

harsh boneBOT Aug 28, 2024, 4:07 PM

#

npc71551

Name & server number:

Device model and os version:

Game version:

When did the issue happen:
Lizzie: Attention, Commanders! A friendly reminder that we are less than 2 days away from the end of the KFP Collab event. Additionally, the Base Skin Store and Decor Trade Store will be closing in less than 3 days' time. Make sure to take advantage of these limited-time offerings before they're gone!

Description:
KPF Base Skin Store and Decor Trade Store missing. Should be open another 24h.

harsh boneBOT Aug 28, 2024, 5:12 PM

#

maui1170

Name & server number:
Maui S988

Device model and os version:
iPhone

Game version:
?

When did the issue happen:
gathering march presets not available when attempting to join a member's facility

Description:
gather

plucky blade Aug 28, 2024, 5:13 PM

#

Thread

harsh boneBOT Aug 29, 2024, 5:52 AM

#

5t3114r0n_hvnt4r

Name & server number:

Device model and os version:
android

Game version:
current

When did the issue happen:
now

Description:
facebook login, Authentication Failed: Failed to authenticate current user

midnight patio Aug 29, 2024, 10:58 AM

#

.

#

.

#

.

plucky blade Aug 29, 2024, 3:29 PM

#

Thread

harsh boneBOT Aug 29, 2024, 7:37 PM

#

andru2816

Name & server number:

Device model and os version:
Huawei P30pro

Game version:
1.496.0_1.496.1.504

When did the issue happen:
almost all day but now it doesn't work at all

Description:
Cant log in ,account binded with Facebook

harsh boneBOT Aug 29, 2024, 8:00 PM

#

ronstahmonstah

Name & server number:
Monstah 1542

Device model and os version:
Samsung s23 ultra

Game version:
1.496.0_2.496.1.504

When did the issue happen:
today

Description:
I am completely unable to log into my account. the account is connected via Facebook and when I log in it says that authentication failed.

#

shrek5901

Name & server number:
tom 2877

Device model and os version:
android

Game version:
can't get this as I can't log in

When did the issue happen:
randomly over the past few days, constantly today

Description:
unable to log into account bound to Facebook. receive following message. "Authentication Failed: Failed to authenticate current user.". really be nice to be able to get my account before is is wiped out during alliance duel tomorrow

placid marten Aug 29, 2024, 9:47 PM

#

Thread

#

Thread

#

Thread

harsh boneBOT Aug 29, 2024, 10:22 PM

#

cheese1992

Name & server number:
no

Device model and os version:
no

Game version:
no

When did the issue happen:
when do you think

Description:
dim mines showing steals available but they're not

harsh boneBOT Aug 30, 2024, 1:04 PM

#

ldcelectric1

Name & server number:
LDC 1417

Device model and os version:
iPhone

Game version:
don’t know

When did the issue happen:
a few weeks ago

Description:
when I try to buy a $4.99 pack it comes up from Topwar $0.00 none of the rest do just the $4.99 pack

plucky blade Aug 30, 2024, 3:36 PM

#

Thread

harsh boneBOT Aug 30, 2024, 11:56 PM

#

seebo1

Name & server number:
Nerris 2297

Device model and os version:
iPhone

Game version:
1.496.0.261_1.497.0.396

When did the issue happen:
about an hour ago

Description:
some 48m cp guy got 2B in alliance duel. Must Ben cheating

#

seebo1

Name & server number:
Nerris 2287

Device model and os version:
iPhone

Game version:
1.496.0..261_1.497.0.396

When did the issue happen:
about 1 hour ago

Description:
a 48m cp player got over 2B hit points in KE

harsh boneBOT Aug 31, 2024, 2:45 AM

#

zanzibrella

Name & server number:
1508

Device model and os version:
OnePlus 7

Game version:
.

When did the issue happen:
today

Description:
no special resources spawned since reset for 11 hours for duel event

magic apex Aug 31, 2024, 3:48 PM

#

1281 lv48 player that CS claimed its normal

harsh boneBOT Aug 31, 2024, 5:44 PM

#

redkite9098

Name & server number:

Device model and os version:
PC

Game version:
all

When did the issue happen:
Usually happens in the school holiday

Description:
level 48 player, created a bot to train units repeatedly. He used opencv and pyAutoGUI. The trick is to train a branch of the military that has not been researched. You can get 10 points a second * 100 (not available to Lv100 players)

The same technology that enabled a player to switch from hyperion, attack, and switch skin to bear of hearts in a fraction of a second

harsh boneBOT Sep 1, 2024, 2:05 AM

#

jeremyspokeinclasstoday

Name & server number:
JEREMY | 1297

Device model and os version:
iPhone 14 | iOS 17.6.1

Game version:
1.497.0.262

When did the issue happen:
Today

Description:
Cannot assign Capital positions or distribute Capital gifts. Buttons to do so are completely missing.

harsh boneBOT Sep 1, 2024, 2:42 AM

#

cheese1992

Name & server number:
no

Device model and os version:
no

Game version:
no

When did the issue happen:
no

Description:
knocked off tile in TC but it still green and can't attack opponents

visual shale Sep 1, 2024, 6:14 AM

#

Okay to delete report

harsh boneBOT Sep 2, 2024, 1:03 AM

#

bbyodakins

Name & server number:
BBJedi 622

Device model and os version:
Samsung Galaxy Tab A7

Game version:
1.497.0_1.497.0.1357

When did the issue happen:
Sept 1, 2024 7-8pm CST

Description:
crafted over 100 green blueprints and only after did i discover my Alliance Duel Theme Score and Rank remained zero despite previous successful weeks

strange quartz Sep 2, 2024, 1:30 AM

#

Thread

harsh boneBOT Sep 2, 2024, 3:41 AM

#

njshaver

Name & server number:
NJShaver 913

Device model and os version:
iPhone

Game version:
doesn’t matter

When did the issue happen:
pets event

Description:
When claiming crystals for pets xp you CANT claim them in groups, only one at a time. if you claim multiple at once you lose xp!!

#

.dronex._.

Name & server number:
don't want

Device model and os version:
samsung note 9, android 10 maybe

Game version:
lastest game version

When did the issue happen:
enigma beast crystals didn't add up the exp when being open in bulk

Description:
enigma beast crystals didn't add up the exp when being open in bulk, which is means opening 200+ crystals doesn't converted into beast exp

harsh boneBOT Sep 2, 2024, 4:28 AM

#

cheese1992

Name & server number:
dumb pets

Device model and os version:
dumb pets

Game version:
dumb pets

When did the issue happen:
when do you fkin think

Description:
your dumb pets need to be clicked on to get rid of the yellow button. make it go away after opening the building

plucky blade Sep 2, 2024, 5:06 AM

#

Thread

#

Thread

harsh boneBOT Sep 2, 2024, 2:24 PM

#

cheese1992

Name & server number:
ssr rarity pets

Device model and os version:
no

Game version:
no

When did the issue happen:
2023

Description:
mission says to get pets with SSR rarity but none of the pets are labeled with any specific rarity title like that, and don't make us assume. label it like it should be

harsh boneBOT Sep 2, 2024, 7:07 PM

#

redkite9098

Name & server number:
GUI 101

Device model and os version:
all

Game version:
Latest

When did the issue happen:
today from reset

Description:
you zoom out to a point where you can still see icons for all bases and resources . BUT YOU CANNOT SEE THE NEW MINES.

you learnt this mistake with the burger bar and loot quest. The product team should not be releasing obvious usability bugs

harsh boneBOT Sep 2, 2024, 7:44 PM

#

edward_1975

Name & server number:
trumpy75 3341

Device model and os version:
Android

Game version:
na

When did the issue happen:
cannot finish quest

Description:
received a purple box, opened it, and even took purple beast out of my inventory. still not finishing it

harsh boneBOT Sep 3, 2024, 2:51 AM

#

gungi.tw

Name & server number:
gungi 1640

Device model and os version:
n/a

Game version:
n/a

When did the issue happen:
n/a

Description:
This is a bug report because you broke the game. I used to be able to play when I want, upgrade when I want, and enjoy seeing the immediate return. You’ve broken the game cycle by introducing alliance duel, rewarding hoarding, making it impossible for older accounts to get points while rewarding newer servers for simply upgrading things old accounts did years ago. I now have to use my gears on a specific day, upgrade my heroes on another, only ever touch decor on another day, oh yeah, save up radar so you can do that another day, this is nonsense. Let me play the game when I want on my own time. Don’t force me to do what you want me to do on every single day. I just want to upgrade stuff when I sit down to play, don’t make me think about if it’s the right day to do so.

plucky blade Sep 3, 2024, 3:44 AM

#

Thread

harsh boneBOT Sep 3, 2024, 5:46 AM

#

veit1103

Name & server number:
Veit S997

Device model and os version:
IPhone 14

Game version:
latest

When did the issue happen:
2 hours ago

Description:
Hi. I started the enigma quest bounty to open one purple enigma best box, then opened a purple beast box (got an eagle), but it did not count for the bounty quest. Can you please help to set the bounty quest as fulfilled? Thanks

harsh boneBOT Sep 3, 2024, 8:52 AM

#

warriorj1

Name & server number:
WarriorJ 869

Device model and os version:
...

Game version:
up to date

When did the issue happen:
now

Description:
when opening the elite pet box for the bounty it says I haven't done it (vid in thread)

harsh boneBOT Sep 3, 2024, 9:25 AM

#

jannes111

Name & server number:
S1774 Jannes

Device model and os version:
Samsung A53

Game version:
1497.0.1357

When did the issue happen:
Bounty quest doesn't work

Description:
the same quest is passed in rush task but not in bounty store. I tried it several times

harsh boneBOT Sep 3, 2024, 11:04 AM

#

ice2k2

Name & server number:
2287

Device model and os version:
All

Game version:
newest

When did the issue happen:
always

Description:
Under Alliance Tech > Develop > Fast Combat.

If you open the skill and want to donate using Gold, you only have the donate x1 option availiable.

once you press it you all of the sudden get the x10 option... Why not just have both options availiable without pressing? - since you end up pressing the x1 and have 199 attemps left, leaving you at 9 in the end having to manually press the 1 x 9 times...

plucky blade Sep 3, 2024, 11:05 AM

#

Bounty

#

Thread

harsh boneBOT Sep 3, 2024, 1:55 PM

#

cheese1992

Name & server number:
don't ignore me

Device model and os version:
don't ignore me!

Game version:
don't ignore me!!!!!

When did the issue happen:
don't ignore me!!!!!!!!!!!!!!!!!

Description:
this class CP mission doesn't work it didn't work last week and I was just ignored!

harsh boneBOT Sep 3, 2024, 9:39 PM

#

jkarlololeng

Name & server number:
take 1590

Device model and os version:
advance

Game version:
updated

When did the issue happen:
today

Description:
oot quest tab is on event tab... i look spaceship in capital area.. no where to find, i click on the loot quest tab... it goes to negative coordinate

plucky blade Sep 4, 2024, 4:32 AM

#

Thread

harsh boneBOT Sep 4, 2024, 8:58 AM

#

polson4113

Name & server number:
Polson S770

Device model and os version:
iPhone 12Pro IOS 17.6.1

Game version:
1.498.0.264

When did the issue happen:
today after new update

Description:
I lost the gathering march preset. It used to show when you click on gather or when you wanted to build a facility, but now I only have my fighting presets.

placid marten Sep 4, 2024, 12:29 PM

#

Thread

harsh boneBOT Sep 4, 2024, 4:28 PM

#

.silicondragon

Name & server number:
Silicon1

Device model and os version:
PC Browser

Game version:
1.498.0.869

When did the issue happen:
server time 09/05 00.27

Description:
Daily tasks for field exploration includes to Spawn 1 enigma beast.
This feature has not yet been implemented so is impossible to complete.

harsh boneBOT Sep 4, 2024, 4:55 PM

#

agent000_4873

Name & server number:

Device model and os version:
Web version

Game version:
current

When did the issue happen:
Start of individual defense.

Description:
It is impossible to start ID while you are gathering in the special veins...

harsh boneBOT Sep 4, 2024, 6:26 PM

#

laloji

Name & server number:
Lalo
2158

Device model and os version:
OnePlus 10R
android 14

Game version:
1.498.0_1.498.0.1364

When did the issue happen:
from past 2 months

Description:
super miner base skin equipping buf is not available for my ID.
please fix this problem.

tiny quartz Sep 4, 2024, 6:49 PM

#

Base Skin Buff

harsh boneBOT Sep 4, 2024, 7:10 PM

#

_pada0

Name & server number:

Device model and os version:
iPhone and iPad

Game version:
1.498.0.264_1.498.0.264

When did the issue happen:
just now

Description:
can’t pay…I think this the highest priority for you sharks.. why can’t I add the screenshot?

harsh boneBOT Sep 4, 2024, 7:44 PM

#

e404_red

Name & server number:

Device model and os version:
iphone 15 - ios 17.2.1

Game version:
latest version

When did the issue happen:
two hours ago

Description:
an error happens when I try to buy any packs

harsh boneBOT Sep 4, 2024, 10:51 PM

#

glennga2

Name & server number:
PANZER

Device model and os version:
ios 17.6.1

Game version:
1.497-1.98

When did the issue happen:
today

Description:
que 9-18 dosen’t shows up anny more when i click on a rescouce but shows in war hall VIP 13

harsh boneBOT Sep 5, 2024, 10:24 PM

#

pixie_1987

Name & server number:
pixie 1640

Device model and os version:
Apple iphone15

Game version:
1.498.0.264

When did the issue happen:
been happening for a few weeks

Description:
censored words!! words like dang. ice. triangle! the censorship is getting ridiculous. please take it off.

midnight patio Sep 6, 2024, 1:35 PM

#

Alt Başlık

midnight patio Sep 6, 2024, 1:51 PM

#

Alt Başlık

harsh boneBOT Sep 8, 2024, 10:11 AM

#

andbook

Name & server number:
andbook s2570

Device model and os version:
mobile web chrome

Game version:
1.499.0.870

When did the issue happen:
yesterday as i know. may be earlier

Description:
I can't buy anything

harsh boneBOT Sep 8, 2024, 12:03 PM

#

cheese1992

Name & server number:
enigma realm

Device model and os version:
you

Game version:
suck

When did the issue happen:
stop releasing events without testing them we can't even send troops to the team

Description:
wtffff

#

fred2386

Name & server number:
all server

Device model and os version:
all

Game version:
all

When did the issue happen:
TW

Description:
TW itselft is a BUG.
please remove it.

placid marten Sep 8, 2024, 12:33 PM

#

Answer

harsh boneBOT Sep 8, 2024, 1:13 PM

#

qofyk

Name & server number:
Qofyk 2687

Device model and os version:
Iphone 15 pro max , ios 17.6.1

Game version:
1.499.0.265

When did the issue happen:
Since i bought iphone 15 pro max

Description:
In game chat is broken since i bought iphone 15 pro max

harsh boneBOT Sep 8, 2024, 5:43 PM

#

npc71551

Name & server number:

Device model and os version:

Game version:
1.499.0.870

When did the issue happen:
9.9.2024 00:00 reset

Description:
Field exploration have daily task "Get 1 Enigma Beast(s) by spawning"
Feature is not yet released to game.

harsh boneBOT Sep 8, 2024, 6:38 PM

#

coredump_

Name & server number:

Device model and os version:
iPhone SE 17.6.1

Game version:
1.499.0.265

When did the issue happen:
7/9/24 (L20) & 8/9/24 (L30 & L35)

Description:
Festival Celebration/Endless Treasure:
The instructions imply you will get a "Supreme Endless Treasure Chest" AS WELL as the results of the spin on opening the Premium chests at L25, L30 etc.
I did not receive those chests in my Inventory.

harsh boneBOT Sep 9, 2024, 3:04 AM

#

cheese1992

Name & server number:
really?????

Device model and os version:
.

Game version:
.

When did the issue happen:
13 hours and 30.minutes = spawn after reset. how are we supposed to complete the daily mission today?????? THINK SHIT THROUGH!

Description:
WTF

harsh boneBOT Sep 9, 2024, 1:38 PM

#

cheese1992

Name & server number:
spawn doesn't work

Device model and os version:
noo

Game version:
.

When did the issue happen:
.

Description:
can't complete daily mission

harsh boneBOT Sep 9, 2024, 2:40 PM

#

lilo29

Name & server number:
language

Device model and os version:
we can no longer speak to each other with every words they are ban

Game version:
..

When did the issue happen:
..

Description:
do something else like explain your events well

harsh boneBOT Sep 9, 2024, 3:06 PM

#

cheese1992

Name & server number:
no

Device model and os version:
no

Game version:
no

When did the issue happen:
2009

Description:
avatar frames have been glitching for at least a week. sometimes they're turned on and sometimes not even when they're actually turned on

#

zaganakatacocat

Name & server number:
tacocat

Device model and os version:
Galaxy S22 Ultra - latest

Game version:
latest

When did the issue happen:
Recently

Description:
the mining icon sits at the same location (bottom right) where friend requests come.

plucky blade Sep 10, 2024, 5:59 AM

#

Thread

harsh boneBOT Sep 10, 2024, 8:32 AM

#

lordd2513

Name & server number:

Device model and os version:
samsung s23 ultra

Game version:
1.499.0_1.499.0.1368

When did the issue happen:
breeding pets

Description:
when breeded an pet in base and claim it it does not apear in the enigma ecological park it is no where?

harsh boneBOT Sep 10, 2024, 3:55 PM

#

pi523k

Name & server number:
Godfathe 2009

Device model and os version:
newest

Game version:
newest

When did the issue happen:
now

Description:
Why does your system show 2 different march powers of the same player at the same in warzone? if your matchmaking is based on this shit I'm not surprised why we face twice stronger enemies than they really are!

plucky blade Sep 10, 2024, 7:38 PM

#

Thread

harsh boneBOT Sep 10, 2024, 9:53 PM

#

minne5849

Name & server number:
bbyMinne 1275

Device model and os version:
iphone, unsure.

Game version:
app

When did the issue happen:
last few pop stars, not sure exact date.

Description:
pop star leaderboard doesn’t show for in server.

placid marten Sep 10, 2024, 11:21 PM

#

Thread

harsh boneBOT Sep 11, 2024, 1:37 AM

#

riot6247

Name & server number:
Bug 🐞/ 2024

Device model and os version:
samsung a55 , android 14

Game version:
1.499.0_1.499.0.1368

When did the issue happen:
Mastery level didn't increase

Description:
i upgraded my airforce mastery level from 13 to 14 but only the resources and the cp increased not the mastery level. It's still level 13.

plucky blade Sep 11, 2024, 7:07 AM

#

Thread

harsh boneBOT Sep 12, 2024, 7:27 PM

#

warriorj1

Name & server number:

Device model and os version:
Computer

Game version:
newest

When did the issue happen:
I saw it just now

Description:
On the new map feature there are buttons overlapping....

harsh boneBOT Sep 12, 2024, 10:23 PM

#

cheese1992

Name & server number:
.

Device model and os version:
.

Game version:
.

When did the issue happen:
guess

Description:
when merging 2★ pets it always says they have higher potential notifications, I always prioritize the higher potential when merging so even inside those two stars it's not possible

harsh boneBOT Sep 13, 2024, 4:35 PM

#

kelsh.

Name & server number:
2749

Device model and os version:
android last version

Game version:
last

When did the issue happen:
NOW

Description:
connection issue + 8 sec lag...like all week end event FIX YOUR GAME ,WE PAY FOR IT

harsh boneBOT Sep 14, 2024, 3:39 AM

#

drlife.

Name & server number:
drlife

Device model and os version:
amd win 11

Game version:
drlife current available if i can reinstall

When did the issue happen:
game was uninstalled at last nights shutdown or this mornings startup

I am unable to reinstall using
https://www.rivergame.net/en/default.html?

It looks like your download screens have be replaced by non operable 'download' button

Description:
my startup icon on desktop and in win11 start bar were missing. I tried to reinstall by going to
https://www.rivergame.net/en/default.html?1648441890461 but got the screens shown nothing that works
I am unable to reinstall using
https://www.rivergame.net/en/default.html?

placid marten Sep 14, 2024, 9:11 AM

#

Browser version

harsh boneBOT Sep 14, 2024, 2:41 PM

#

jasodb

Name & server number:
kola

Device model and os version:
pc

Game version:
browser version

When did the issue happen:
today

Description:
since when did titan canyon kill points get included in alliance dual .

harsh boneBOT Sep 14, 2024, 4:30 PM

#

weedman3779

Name & server number:

Device model and os version:
apple

Game version:
current

When did the issue happen:
today

Description:
my Facebook login screen pops up then goes blank, I can not switch accounts currently. have reset my device and checked app is up to date 👀 is this a bug?

placid marten Sep 14, 2024, 5:45 PM

#

Thread

plucky blade Sep 15, 2024, 7:21 AM

#

Thread

#

Thread

harsh boneBOT Sep 15, 2024, 2:52 PM

#

specialz999

Name & server number:
Special

Device model and os version:
Web Browser

Game version:
1.501.0.872

When did the issue happen:
during this week Beast Realm event 9/15

Description:
can't march into last boss platform if that spot is empty, can only march to spot that others player occupied

harsh boneBOT Sep 16, 2024, 1:32 PM

#

fantastheduck

Name & server number:
fantas 2683

Device model and os version:
iPhone 15 plus

Game version:
….

When did the issue happen:
recent

Description:
got a bugged out Enigma beast with no stats or potential, was told to report it

harsh boneBOT Sep 16, 2024, 7:09 PM

#

theog4658

Name & server number:
taza💣 779

Device model and os version:
iOS

Game version:
1.501

When did the issue happen:
today

Description:
I never got my alliance duel daily rewards. I have not changed alliances in over two weeks.

harsh boneBOT Sep 16, 2024, 9:32 PM

#

mike_hfd

Name & server number:
nukem 1508

Device model and os version:
galaxy 24 ultra

Game version:
newest?

When did the issue happen:
today

Description:
when I click on "support my Enigma Beast" from a friend it says I'm not friends with them. I'm able to click o thier profile, visit vase, and support that way though.

magic apex Sep 16, 2024, 9:43 PM

#

Reward or ranking?

plucky blade Sep 17, 2024, 4:10 AM

#

Thread

harsh boneBOT Sep 17, 2024, 6:42 AM

#

daydreamin_diva

Name & server number:
1869 - Luci

Device model and os version:
motorola edge 5G UW (2021), Android 13

Game version:
1.501.0_1.501.0.1378

When did the issue happen:
after 8/28/24 Hunting Guild update

Description:
Hunting Guild No longer has notification dots for when others spawn treasure guards & treasure stores. Also missing the one that was previously there for when I have enough pieces to merge. Not sure if this is a bug or intentional in the update.

harsh boneBOT Sep 17, 2024, 8:52 AM

#

cheese1992

Name & server number:
no

Device model and os version:
no

Game version:
all

When did the issue happen:
too late

Description:
pioneer trial didn't start at reset it started at +12(or sometime after I was sleeping already)

harsh boneBOT Sep 17, 2024, 4:20 PM

#

lauriepops

Name & server number:

Device model and os version:
samsung galaxy

Game version:
would help if we could copy/paste...

When did the issue happen:
now

Description:
not able to collect daily rewards for oceanic conquest. dealt 1k damage to ship and progress showing 0. have reset game twice.

plucky blade Sep 17, 2024, 4:33 PM

#

Thread

harsh boneBOT Sep 17, 2024, 4:59 PM

#

cheese1992

Name & server number:
no notifications of boats being active!

Device model and os version:
make it easier to find like enigma veins!

Game version:
no notifications of boats being active!

When did the issue happen:
make it easier to find like enigma veins!

Description:
no notifications of boats being active!

harsh boneBOT Sep 17, 2024, 6:22 PM

#

cheese1992

Name & server number:
all

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
visual glitch doesn't show the prizes go into bag, but we do get them from oceanic conquest event

harsh boneBOT Sep 18, 2024, 9:08 PM

#

cheese1992

Name & server number:
.

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
not available now? it's literally the only time it is available

harsh boneBOT Sep 19, 2024, 5:48 PM

#

spiff5649

Name & server number:
Server 1473

Device model and os version:
iPhone

Game version:
No clue

When did the issue happen:
Just now

Description:
Can’t claim the new hero because system claims that she is already lvl 120 because of the hero testing event. Come on rivergame do you actually test any of your updates!!

placid marten Sep 19, 2024, 6:16 PM

#

Thread

harsh boneBOT Sep 19, 2024, 7:51 PM

#

edward_1975

Name & server number:
trumpy75 3341

Device model and os version:
Android

Game version:
.1378

When did the issue happen:
today

Description:
not showing any march presets as set. yet they are set and useable in March to DF

sweet needle Sep 19, 2024, 10:02 PM

#

Hero trail

harsh boneBOT Sep 20, 2024, 6:15 PM

#

dakota1021

Name & server number:

Device model and os version:
android

Game version:
last one

When did the issue happen:
reset yesterday

Description:
can't see video new hero

placid marten Sep 20, 2024, 8:27 PM

#

Thread

harsh boneBOT Sep 21, 2024, 7:39 AM

#

asura_indra

Name & server number:
2798

Device model and os version:
IOS and on Pc

Game version:
1.500.0.871

When did the issue happen:
in heroes page

Description:
pinning of heroes is not working

plucky blade Sep 21, 2024, 8:39 AM

#

Thread

harsh boneBOT Sep 21, 2024, 5:15 PM

#

cheese1992

Name & server number:
fort placing

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
when placing forts it shows the default smaller border, not the upgraded tech you have researched.

harsh boneBOT Sep 22, 2024, 1:54 AM

#

hamza99119911

Name & server number:
hamza2085

Device model and os version:
SM-A325F/DS

Game version:
buy gold chart

When did the issue happen:
Today at 6 am

Description:
Why I can't access my account???Please fix it as soon as possible.I am not able to participate in important events and loosing rewards!

harsh boneBOT Sep 22, 2024, 8:20 AM

#

im_kratos11

Name & server number:

Device model and os version:
realme 8s

Game version:
1.502.3

When did the issue happen:
22 September / 9:00 AM IST

Description:
I am facing this problem,

TW app is not showing me in my phone.

I reinstalled twice but it doesn't show me

what can i do?

placid marten Sep 22, 2024, 11:02 AM

#

Answer

#

Answer

proven hearth Sep 22, 2024, 5:51 PM

#

Here is your problem - early game

harsh boneBOT Sep 22, 2024, 6:14 PM

#

veluna2687

Name & server number:

Device model and os version:
apple not sure what os version i have

Game version:
1.502.0.269_1.502.3.404

When did the issue happen:
just now 14:00 est

Description:
i just upgraded my fortified formation using 2500 formation 101 paper so I can get 1m points for alliance duel, but it didnt reflected on my alliance duel score

plucky blade Sep 23, 2024, 3:52 AM

#

Thread

harsh boneBOT Sep 23, 2024, 8:50 AM

#

rahultw

Name & server number:
venom 2222

Device model and os version:
phone

Game version:
india

When did the issue happen:
my old base box is gone

Description:
my old base box is gone

harsh boneBOT Sep 23, 2024, 6:35 PM

#

cheese1992

Name & server number:
.

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
no prizes but shows notification

harsh boneBOT Sep 24, 2024, 3:35 AM

#

cheese1992

Name & server number:
loot

Device model and os version:
quest

Game version:
decor

When did the issue happen:
don't

Description:
don't change your CP but still give buffs, creating fake CP and bad matchups

midnight patio Sep 25, 2024, 3:31 AM

#

Alt Başlık

harsh boneBOT Sep 25, 2024, 5:10 PM

#

cheese1992

Name & server number:
.

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
upgrading a hero from 0 to 1 stars doesn't give alliance duel points, video shown. you worded it this way, accept it.

harsh boneBOT Sep 26, 2024, 1:33 PM

#

soul2913

Name & server number:

Device model and os version:
?

Game version:
?

When did the issue happen:
last few days

Description:
I can't log to my account by Facebook, it connected for 100%, just not login to Facebook app idk why

plucky blade Sep 26, 2024, 4:12 PM

#

Thread

harsh boneBOT Sep 27, 2024, 12:47 PM

#

georgeh.02

Name & server number:

Device model and os version:
?

Game version:
?

When did the issue happen:
Today

Description:
In game-spoiler it showed that empire relics would now have a 5x feature, which works. But it also showed the rewards being 100 gems + lvl3 cpnts in the image. Where are these rewards? They’d be much better for everyone who’s completed the Command Centre.

#

badberi

Name & server number:
Badberi 1313

Device model and os version:
iPhone 14 Pro - ios18

Game version:
1.503.0.271_1.504.0.406

When did the issue happen:
27/09/2024 20:53 server time

Description:
Discrepancy in alliance duel points on “Today’s theme” page and rankings page. Today’s theme shows 441k rank 12, but ranking page shows 765k as my points. but it hasn’t unlocked the 640k milestone reward

harsh boneBOT Sep 27, 2024, 2:39 PM

#

npc71551

Name & server number:

Device model and os version:
Both browser and android

Game version:
1.504.0.876

When did the issue happen:
Today

Description:
Decor set store: Decor set "Home, Sweet Home" page is empty.
Not actually sure if this is bug or something that is coming soon.

harsh boneBOT Sep 27, 2024, 5:21 PM

#

kelsh.

Name & server number:
kelsh 2749

Device model and os version:
galaxy tab A9+

Game version:
last one

When did the issue happen:
now

Description:
lag lag lag .....like all weekend for inter server event

harsh boneBOT Sep 27, 2024, 11:51 PM

#

paijo3408

Name & server number:
Paijo3408

Device model and os version:
Windows 10

Game version:
1.504.0.876

When did the issue happen:
All The TIme

Description:
"Gifts On The Way" queue skin, holding in stock effect not working.. it says "Repair Factory Capacity +3" but when not using the skin, my repair factory capacity still the same number.. please fix it.. thanks..

magic apex Sep 28, 2024, 1:35 AM

#

.

harsh boneBOT Sep 28, 2024, 5:47 AM

#

soul2913

Name & server number:

Device model and os version:
?

Game version:
?

When did the issue happen:
Still continuing

Description:
I still can't log my account by Facebook, my account connected only to my Facebook.. and Facebook says that they have problem, how to solve the basic issue and log to my account? it continues to be offline all that time I'm trying to log in...

harsh boneBOT Sep 28, 2024, 7:11 AM

#

warriorj1

Name & server number:

Device model and os version:
.

Game version:
.

When did the issue happen:
Now

Description:
A guy has 2 rare march size skills equipped

placid marten Sep 28, 2024, 8:39 AM

#

Help

harsh boneBOT Sep 28, 2024, 4:24 PM

#

weedman3779

Name & server number:

Device model and os version:
iOS

Game version:
up to date

When did the issue happen:
noticed today but could have been ongoing

Description:
the breast breeding, my friend put up a request to cheer. I hit the ok to go and it says we are not friends but we are, click on his profile and went to base to cheer.
think the button that is shared is broken and needs to be investigated. I have pictures to prove as well showing same person in pictures

harsh boneBOT Sep 28, 2024, 5:31 PM

#

voveer

Name & server number:
Bover. 2341

Device model and os version:
Honor X8. android

Game version:
1.504.0_1.504.0. 1400

When did the issue happen:
27/09/24

Description:
My marching power decreased by 0.5 Million. I checked my components, checked my base appearance, checked the skills of the heroes and even the pets. everything is the same. The only thing I have as evidence is the war zone defense, since on September 26 my marching power appeared with 19.8 Million and on September 27 for no reason it was modified to 19.1 Million. I hope you can help me. Thank you.

magic apex Sep 28, 2024, 7:32 PM

#

.

placid marten Sep 28, 2024, 9:56 PM

#

Thread

harsh boneBOT Sep 29, 2024, 7:00 AM

#

poeskast

Name & server number:
Poeskast 2197

Device model and os version:
All versions

Game version:
1.504.0.876

When did the issue happen:
I looked at the decor store today to buy some decors and realized there was a bug

Description:
Decor set store is empty for a decor pack home sweet home. if you press on a decor from that store the window which displays is not correct, I suspect the decor set in question has not been changed from the one coin to the different decor set coin

harsh boneBOT Sep 29, 2024, 1:52 PM

#

shrek5901

Name & server number:
tom 2877

Device model and os version:
android

Game version:
1.504.0_1.504.0_1400

When did the issue happen:
29 September 0815

Description:
nobody on our server could enter enigma realm. when team is full and Go is pressed, it does nothing and get Parameter Incorrect error

harsh boneBOT Sep 29, 2024, 2:15 PM

#

earzz

Name & server number:
striker 1113

Device model and os version:
idk on my cell phone

Game version:
whatever the latest is

When did the issue happen:
when enigma realm started today 9-29-24

Description:
didn't let my group in enigma realm, said parameters incorrect. tried restarting game, wouldn't let me log back in, restarted phone same issue. this the only app i cant get in

#

inferno6827

Name & server number:
inferno 779

Device model and os version:
ios 17.7

Game version:
newest

When did the issue happen:
10:15

Description:
the boss in enigma was bugged

#

loci5456

Name & server number:
LOCI 1003

Device model and os version:
no

Game version:
no

When did the issue happen:
TODAY

Description:
Enigma Realm couldn't start,for me and all my teammates

#

bhupey

Name & server number:
2913 bhupey

Device model and os version:
na

Game version:
can't check

When did the issue happen:
during enigma realm

Description:
can't log into game at all

plucky blade Sep 29, 2024, 2:28 PM

#

Thread

#

Thread

#

Thread

harsh boneBOT Sep 29, 2024, 2:29 PM

#

rathod795

Name & server number:
RATHOD, s795

Device model and os version:
Redmi 12 5G

Game version:
latest

When did the issue happen:
today

Description:
engima boss was bugged for 10-15 minutes

#

katiee0100

Name & server number:
Katie 817

Device model and os version:
Samsung android 14 V

Game version:
top war

When did the issue happen:
today

Description:
During enigma realm , we couldn't see the truck, and kept getting stuck we couldn't pet the beats, and neighbours the middle one

#

ronstahmonstah

Name & server number:
Monstah 1542

Device model and os version:
os

Game version:
1.504.0_1.504.0.1400

When did the issue happen:
during enigma realm

Description:
the centre boss continuously died and resparned then stated we had lost dispite killing it many times

#

33iroh

Name & server number:
Iroh on s906.

Device model and os version:
iPhone 15

Game version:
most recent

When did the issue happen:
during enigma field. center battle showed no damage

Description:
center battle showed no damage for full attack time.

#

npc71551

Name & server number:

Device model and os version:
Browser

Game version:
1.504.0.876

When did the issue happen:
Every sunday enigma realm

Description:
Enigma realm: When capturing enigma beast, interaction buttons appear with 20-60 sec delay.

#

horizons7690

Name & server number:
hurz
server 2845

Device model and os version:
web and phone app (android)

Game version:
1.504.0.876

When did the issue happen:
before enigma realm started.
i wanted to start as a group leader but there was an error shown (incorrect parameter) when hitting the go button.

Description:
i couldn't start the enigma realm as a group leader.
error was shown. tried to restart my web and re-login as the error shown mentioned (try again later and login again) and couldn't.
There are multiple of my server which can't login. from completely different countries. It all started with that the enigma realm couldn't start and it said something like try again and re-login.
The TW server can't withstand the hammering of all the login requests due to that so many can't login any more.
Fix that stupid enigma realm and make it up available in different time slots.
Then the load is spread and more players are happy because they didn't want to play in the middle of the night and are more frustrated when they even can't login after an error.

#

580.ikke

Name & server number:
ikke 437

Device model and os version:
ipad pro 2024 latest ios

Game version:
latest

When did the issue happen:
today

Description:
during engima event, the screen isn’t alined well. can only see half of chat and the mini map is located in the center of the screen instead of the left side. really anoying

#

just_jessie

Name & server number:
Unable to send to boss in Enigma realm

Device model and os version:
Samsung S24

Game version:
The latest

When did the issue happen:
This past Enigma realm

Description:
Unable to send to boss in Enigma realm changed onto phone from laptop and was still the same. Red flashing screen constantly, constantly clicking and did nothing eventually worked

#

just_jessie

Name & server number:
JJ 1508

Device model and os version:
Samsung S24

Game version:
Latest

When did the issue happen:
This past Enigma realm

Description:
Name & server number:
Unable to send to boss in Enigma realm

Device model and os version:
Samsung S24

Game version:
The latest

When did the issue happen:
This past Enigma realm

Description:
Unable to send to boss in Enigma realm changed onto phone from laptop and was still the same. Red flashing screen constantly, constantly clicking and did nothing eventually worked

#

therev750

Name & server number:

Device model and os version:
Mobile phone - Android

Game version:
1.503.0_1.504.0.515

When did the issue happen:
Enigma realm event

Description:
I couldn't receive messages from Enigma team members. The issue was solved after restarting the game during the event.

#

species.85

Name & server number:

Device model and os version:
Samsung S24 latest

Game version:
current

When did the issue happen:
enigma realm

Description:
no one was able to join enigma realm, parameter incorrect… now still nobody is able to login anymore…

harsh boneBOT Sep 29, 2024, 3:27 PM

#

madhav7553

Name & server number:
Pain 2222

Device model and os version:
Realme

Game version:
Don't know

When did the issue happen:
the game is not opening

Description:
The game is not opening since the engine realm

#

mm110412

Name & server number:

Device model and os version:
iPhone 11

Game version:
newest version

When did the issue happen:
today

Description:
running the enigma battle quest says parameter is incorrect and crashes your game and makes you stuck on the loading screen with 99% progress on the yellow bar

#

pikachu89

Name & server number:
Pikachu, 2444

Device model and os version:
Vivo Y77 5G, Android 14

Game version:
I cannot login to account

When did the issue happen:
29/9 @ 9.30pm

Description:
当我们组队参加秘境要进入秘境地图时，突然回到原本地图，然后我们尝试重新登入游戏，但没能成功登入

tiny quartz Sep 29, 2024, 3:39 PM

#

New Bug - 🐛 Login Issue

harsh boneBOT Sep 29, 2024, 3:48 PM

#

bhupey

Name & server number:
2913 Bhupey

Device model and os version:
latest

Game version:
latest

When did the issue happen:
Today -3 reset continuously

Description:
I cannot log on now. Due to stupid updates, this seems to be a regular thing. here is 50 gems as compensation. not really happy with you mess up and give us compensation which is more like a kick in the teeth. how about everytime there is problem give us 1k in compensation. seems more fair. or is this just to stop free to play getting extra march size?

#

tospik.6

Name & server number:

Device model and os version:
iPhone 15 Pro

Game version:
1.503.0.271_1.504.0.406

When did the issue happen:
During enima realm team creating

Description:
First it started during enima realm team creating, then i coundt login back my account. its last day of svs warzone, some daily taks waiting, gems waiting. amazing timing

#

cheese1992

Name & server number:
1508

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
you forgot my other rewards from ship

hasty mica Sep 29, 2024, 4:30 PM

#

Enigma bug

harsh boneBOT Sep 29, 2024, 4:34 PM

#

alena06123

Name & server number:
Alena - 2142

Device model and os version:
Samsung Galaxy S22 - One UI 6.1, Android 14

Game version:
1.504.0

When did the issue happen:
Unable to update or install Game.

Description:
Game is not updating at all. tried installing game but same error coming.

harsh boneBOT Sep 29, 2024, 4:59 PM

#

alexandroscaglione

Name & server number:
Alex 1866

Device model and os version:
1.504.0.570

Game version:
1.504.0.570

When did the issue happen:
Servidor caido desde que quise ingrezar a Zona del Evento Enigma 10:15 horas 13: 59 hora local ahora- Parametro incorrecto unico error

Description:
Servidor caido desde que quise ingrezar a Zona del Evento Enigma 10:15 horas 13: 59 hora local ahora- Parametro incorrecto unico error

midnight patio Sep 30, 2024, 9:32 AM

#

Alt Başlık

harsh boneBOT Sep 30, 2024, 4:13 PM

#

swampy_dave

Name & server number:
Swampers S3477

Device model and os version:
Playing on the browser app

Game version:
1.504.0.876

When did the issue happen:
Every day since the new supply simplification was added

Description:
When I click Claim All in the Supply Center box after reset, it runs rush mode twice on the island. I get all the normal rewards except for the points for the Island Store. Today, I had 850 Island Store points before reset and still had 850 after running the process

harsh boneBOT Sep 30, 2024, 5:33 PM

#

badberi

Name & server number:
BadBeri 1313

Device model and os version:
iPhone 14 Pro, ios 18

Game version:
1.504.0.272_1.504.0.272

When did the issue happen:
since Wednesday new events

Description:
Events tab keeps showing “New” even though all tabs have been checked and actioned upon

#

deadshot4130

Name & server number:
warshot6 S2655

Device model and os version:
ROG phone 6D Android14

Game version:
1.504.0.570

When did the issue happen:
everyday since last week, latest is today

Description:
cannot purchase lowest value value packs.

#

deadshot4130

Name & server number:
warshot6 S2655

Device model and os version:
ROG Phone 6D Android14

Game version:
1.504.0.570

When did the issue happen:
after I got my heroes, such as abad, jester etc.

Description:
I cannot get the rewards on my heroes after I watched the videos

placid marten Sep 30, 2024, 10:31 PM

#

Thread

#

Thread

harsh boneBOT Oct 2, 2024, 7:36 PM

#

zaganakatacocat

Name & server number:

Device model and os version:
na

Game version:
Current

When did the issue happen:
Oct 2

Description:
I got zero points for Alliance Dual recruiting the new hero. You'd think 10 shards, activate the hero would get you something.

I'd think this should be a bug.

harsh boneBOT Oct 3, 2024, 8:31 AM

#

ryba1912

Name & server number:
Ryba 1668

Device model and os version:
android - newest

Game version:
newest

When did the issue happen:
right now - kartz trial

Description:
defeat and victory icon are switched for some reason, please fix

harsh boneBOT Oct 3, 2024, 5:14 PM

#

_mamasky

Name & server number:

Device model and os version:
Android

Game version:
1.504.0_1.504.0.1400

When did the issue happen:
Curently persistant

Description:
I keep setting alliance chat as default but after each log in it changes to group chat and I have to constantly change it because it does not stay where I am ✅️ setting it to be.

placid marten Oct 3, 2024, 10:22 PM

#

Thread

harsh boneBOT Oct 4, 2024, 11:42 PM

#

friendsofdonr

Name & server number:

Device model and os version:
galaxy s24 ultra

Game version:
1.504

When did the issue happen:
alliance duel

Description:
traps (super magnet and muccus) not working against cross server opponents. used from multiple accounts against different accounts. same effect, march was not slowed AND opponents were able to teleport away

plucky blade Oct 5, 2024, 4:38 AM

#

Thread

harsh boneBOT Oct 5, 2024, 2:56 PM

#

.tintaglia

Name & server number:
Tintagli

Device model and os version:
Oneplus 10Pro, oxygen 14

Game version:
1504015040.1400

When did the issue happen:
During Svs 5th October, 2024

Description:
Can't build a second strenghtening tower

placid marten Oct 5, 2024, 7:07 PM

#

Thread

harsh boneBOT Oct 6, 2024, 2:33 PM

#

npc71551

Name & server number:

Device model and os version:
Browser

Game version:
1.504.0.876

When did the issue happen:
Enigma realm beast interaction buttons missing/disappearing

Description:
Enigma realm beast interaction buttons missing and keep disappearing. During middle boss buttons flashed 1sec and disappeared even while boss had over 80% health left.

#

pi523k

Name & server number:
.

Device model and os version:
Pixel8

Game version:
newest one

When did the issue happen:
Enigma realm

Description:
During the enigma realm, my team was on the platform before the boss fight. After the battle started, there was a huge lag, I was trying to send a march towards the boss but there was an info "Already marching" and apparently, we didn't hit the boss!!!

#

fohlen11

Name & server number:
F🟢hlen & 2197

Device model and os version:
iPhone XS iOS 17.6.1

Game version:
newest

When did the issue happen:
Right now - enigma realm

Description:
I was team leader and the chat didn’t worked for me. I only could see what i wrote and nothing from my team. so I couldn’t see for example all the scouts they used on the animals and so on

harsh boneBOT Oct 6, 2024, 3:33 PM

#

warfare0732

Name & server number:
during enigma real was realy glicthy and I didn't know if we hit wb there it showed up I hit a players and I lost lots of rewards as well

Device model and os version:
Samsung tablet

Game version:
Green Bay

When did the issue happen:
enigma realm

Description:
lost out on rewards

harsh boneBOT Oct 6, 2024, 4:08 PM

#

ledche

Name & server number:
Ledche 2587

Device model and os version:
iphone xs max 17.6

Game version:
1.388.0.60_1

When did the issue happen:
today

Description:
im stuck in Kartz trial lv 49 i beat it 5 times and cant get past just resets itself

plucky blade Oct 7, 2024, 5:01 AM

#

Thread

#

Thread

#

Thread

#

Thread

harsh boneBOT Oct 7, 2024, 6:13 PM

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bull_1257

Name & server number:
Bull 1272

Device model and os version:
Android

Game version:
lastest

When did the issue happen:
Sunday and yesterday

Description:
Enigma Realm was extremely laggy again!! for a times event makes it a disadvantage! also maybe chup for Duel this week is a joke at best! top alliance vs 3rd, 5B more CP, and 169 members vs 89??? there's NO competing!

harsh boneBOT Oct 11, 2024, 2:45 AM

#

cheese1992

Name & server number:
all

Device model and os version:
.

Game version:
.

When did the issue happen:
5 years from now

Description:
profile pictures not working again

#

angelack

Name & server number:
3119 angela

Device model and os version:
Apple latest iOS

Game version:
I don’t know

When did the issue happen:
just now

Description:
pfp disappeared

harsh boneBOT Oct 11, 2024, 3:13 AM

#

maverick231.

Name & server number:
The Great Cornholio of 2311

Device model and os version:
Android

Game version:
idk 🫠

When did the issue happen:
recently

Description:
pfp's are broke again 😂... maintenance means maintaining, not breaking it 🫠

plucky blade Oct 11, 2024, 3:51 AM

#

Thread

harsh boneBOT Oct 11, 2024, 5:19 AM

#

jaceforpresident

Name & server number:
2609

Device model and os version:
Samsung Flip Z⁶

Game version:
All google devices running version 14

When did the issue happen:
4 hours ago

Description:
my entire servers profile pictures were changed back to the stock top war images and we have no idea why because there was no update sent as to changing of profile pictures. please help. in the past (about 3 weeks ago) there was a release to try and enable. gif (moving pfp) and that did the same thing. please have a look at server 2609 as an example. Thank you very much for your time. PS. I've downloaded the latest version on the game on all my devices, and instructed the server to do the same, as well as closing and opening the app again, the problem persists across mobile devices, Apple and Google affected.

hazy sail Oct 11, 2024, 6:12 AM

#

PFP’s

harsh boneBOT Oct 11, 2024, 8:44 AM

#

mrtrix7770

Name & server number:
2044

Device model and os version:
IPad

Game version:
Versione No. : 1.505.0.273_1.505.0.273

When did the issue happen:
11 October

Description:
no personal image

harsh boneBOT Oct 11, 2024, 10:07 AM

#

shyzowltermirashcheburator

Name & server number:
1547

Device model and os version:
tecno pova neo 2

Game version:
1.504.0_1.505.0.516

When did the issue happen:
now?

Description:
pfp is back but there still no button to upload custom avatars. so who changed it have standard and who don't change have custom but can change only to standard

harsh boneBOT Oct 11, 2024, 11:26 AM

#

ubum

Name & server number:
ubum - 3740

Device model and os version:
IPhone 11 Pro Max, 17.6.1

Game version:
1.504.0.272_1.505.0.407

When did the issue happen:
Start of today for me

Description:
When I logged into topwar today the ability to change my profile picture to the customised one wasn’t there. For context I have bought the pass and always used a custom profile picture since, and today I logged in and the ability to do so wasn’t there. Is there a reason for this?

harsh boneBOT Oct 11, 2024, 2:27 PM

#

dr.rbkurd

Name & server number:

Device model and os version:
PC

Game version:
1.504.0.272

When did the issue happen:
today morning ( +11 reset time )

Description:
I’m aware that there was a bug for pfp, so I change my pfp to one of the hero’s avatar. when I woke up, everyone had there previous pfp on, but I couldn’t change mine. I tired on 3 different devices but still can’t change em.

#

kee8763

Name & server number:
1035

Device model and os version:
samsung galaxy fold 6

Game version:
1.505.0_1.505.0.1406

When did the issue happen:
today

Description:
i can't change my pfp and the "upload" button wasn't there

#

cheese1992

Name & server number:
1508

Device model and os version:
.

Game version:
.

When did the issue happen:
guess -.-

Description:
can't zoom out far enough on new world map

harsh boneBOT Oct 11, 2024, 4:32 PM

#

artuntaure

Name & server number:
artu, s2610

Device model and os version:
browser

Game version:
1.505.1.878

When did the issue happen:
today

Description:
Mail for attacking HT in new HT event is incorrect. Will attach screenshot.

harsh boneBOT Oct 11, 2024, 9:15 PM

#

odin3821

Name & server number:
odin 1677

Device model and os version:
dont know

Game version:
dont know

When did the issue happen:
since reset

Description:
there is a bug with the new ht. have to spend money to get him. also the new chip set. seema like the new ht treasure isnt working. try it with the old ht event. that works really well

#

6ai_1096

Name & server number:
6AI
1096

Device model and os version:
Galaxy S22 Ultra
Android 14

Game version:
1.505.0.1406

When did the issue happen:
yesterday

Description:
can't upload pfp, but everyone can do it in my server.

plucky blade Oct 12, 2024, 2:29 AM

#

Thread

harsh boneBOT Oct 12, 2024, 5:12 AM

#

.super.sic.

Name & server number:
SuperSic

Device model and os version:
S22+

Game version:
latest

When did the issue happen:
yesterday

Description:
My profile picture is still standard while the others on my server have theirs back again! that is discriminatory! My gaming experience is spoiled! I demand the function back that I had to activate with money! So you are committing a breach of contract! I expect a decent compensation and I'm not talking about 50 gems!

harsh boneBOT Oct 12, 2024, 7:11 AM

#

kuruptaf

Name & server number:
KuruptAF 913

Device model and os version:
Galaxy s21 ultra

Game version:
1.505.0_1.505.1.518

When did the issue happen:
October 12th

Description:
Unable to upload profile picture after I have already paid for it. If I am unable to do so further on, I would like repayment for loss of the ability.

harsh boneBOT Oct 12, 2024, 5:00 PM

#

angelack

Name & server number:

Device model and os version:
iPhone 16 & latest iOS

Game version:
505.0.273-505.2.410

When did the issue happen:
you tell me

Description:
nebula circle is not giving the march speed +15%, please see photo.

harsh boneBOT Oct 12, 2024, 10:17 PM

#

aka6650

Name & server number:
ΩμέγΑ, S1465

Device model and os version:
Redmi Note 12S, Android 14

Game version:
1.505.0_1.505.2.519

When did the issue happen:
Today

Description:
I went to create Gathering Facility on oil and barm in the map and couldn't do that. On the other hand I can do that with Gold and Odinium Mine. That happened after today's SvS. I didn't participate, I put shield but I create barm and oil refinery, as well as gold mine refinery. The only difference was I had the same person GaryL from S735 for attacking me twice on my facilities. I didn't take any measures of protecting my facilities like moving far away from the map, because this is a war game and having to fix some units was easy peasy. Look what happened and fix it please. Thanks in advance.

harsh boneBOT Oct 12, 2024, 11:59 PM

#

chestyp1

Name & server number:
ChestyP 3439

Device model and os version:
Galaxy S22 Android 14

Game version:
1.505.0_1.505.2.519

When did the issue happen:
10/12/2024

Description:
I cannot upload personal profile pic. This was a privilege that was purchased. Please fix or refund.

harsh boneBOT Oct 13, 2024, 3:15 AM

#

_mamasky

Name & server number:
2085

Device model and os version:
Samsung/android

Game version:
curent

When did the issue happen:
Few days ago

Description:
Part of our server people are able to have custom pictures and part of people are not! You charged money for this and you broke it. We already lost it for days in the past and now again. Please fix it and compensate people for your failure to provide what people paid for.

harsh boneBOT Oct 13, 2024, 2:29 PM

#

artuntaure

Name & server number:
artu, s2610

Device model and os version:
browser

Game version:
1.505.2.879

When did the issue happen:
today

Description:
Enigma Squad Chat does not work on PC. i could type and others could see, but i could not see anything anyone else typed. it made driving very difficult.

#

weedman3779

Name & server number:

Device model and os version:
iso

Game version:
up to date

When did the issue happen:
today

Description:
engine realm had a few issues:

summoned beasts with baits summoned but didn’t show location, beast was lost 😭
truck GPS would not work, lost my truck multiple times. zoomed out and in multiple times then it finds it.
beast petting, couldn’t pet beasts. would show us attacking the beast but no pet option.
laggg: our game was super laggy

#

rathod795

Name & server number:
ꋪꋬ꓄ꁝꄲ꒯, 795

Device model and os version:
REDMI 12 5g

Game version:
latest

When did the issue happen:
today in Engima Realm

Description:
Even after attacking the Beasts in centre our attack was glitched and did not considered as participation in fight and we did not get any rewards like those stones nearby it. also I sent my march on an empty tile in the Main Beast attack where we were thrown back to shop without any reason.

#

la.__

Name & server number:
LA 3051

Device model and os version:
Samsung

Game version:
not sure

When did the issue happen:
Tiday's Enigma Realm.

Description:
As the driver today I could see no chat from anyone else, including pet scouts and spawns. This has 100% caused me to miss out on taking the full 8 purple pets out of Realm as it made all scouts done by other players totally useless!

#

npc71551

Name & server number:

Device model and os version:
Browser h5

Game version:
1.505.2.879

When did the issue happen:
Enigma realm last 3 weeks.

Description:
Enigma realm beast interaction buttons missing and many other thing.
How bug appear:
If you team is marching towards new beast and start capture meanwhile you are other side of map checking boss spawn time or looking something else.
What bugs the bug causes:
Game will not display your team location, no mini map, won`t display beast interaction buttons or have any indicator towards your team location. Sometimes everything return normal by waiting 20-60sec but most cases you need to wait until your team finish capturing beast.

#

nle109

Name & server number:
nle109 1257

Device model and os version:
samsung

Game version:
1.505

When did the issue happen:
realm

Description:
we were marching toward a spot for main beast attack and then somehow got transported to one of the 4 big stores. no march. just ported there. we missed the entire battle.

harsh boneBOT Oct 13, 2024, 4:55 PM

#

midgebla

Name & server number:
Meisie 1257

Device model and os version:
Samsung

Game version:
1.505.0_1.505.2.519

When did the issue happen:
when you broke it

Description:
Fix the flippen avatars on 1257, no option for changing pictures. Why make people pay for things that you're just gonna mess up down the line!

plucky blade Oct 13, 2024, 5:16 PM

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Thread

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Thread

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Thread

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Thread

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Thread

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Thread

harsh boneBOT Oct 13, 2024, 6:20 PM

#

falcon3972

Name & server number:

Device model and os version:
iPhone 14

Game version:
1.505.0.273_1.505.2.410

When did the issue happen:
profile pic still cannot update

Description:
no profile pic option to update

harsh boneBOT Oct 14, 2024, 6:38 AM

#

redkite9098

Name & server number:
new servers

Device model and os version:
PC web

Game version:
whatever is latest

When did the issue happen:
7:30 UK time 14 Oct

Description:
just died - no warning about update. Black screen and on reloading we have the river game logo and the blue progress bar is ~99% complete. Yes I have tried restarting my computer

plucky blade Oct 14, 2024, 7:02 AM

#

Thread

#

Thread

harsh boneBOT Oct 14, 2024, 10:43 AM

#

reaper_369.

Name & server number:
Reaper☠️ 2197

Device model and os version:
Samsung

Game version:
1.505.2_1.505.2.1413

When did the issue happen:
a few days ago

Description:
Several of us have lost the ability to upload our own PFP and have been reverted back to a standard avatar. we have all tried multiple devices and cleared storage caches as well with no fix. please help.

harsh boneBOT Oct 14, 2024, 11:53 AM

#

rathod795

Name & server number:
ꋪꋬ꓄ꁝꄲ꒯, 795

Device model and os version:
Redmi 12 5G

Game version:
latest

When did the issue happen:
Unable to upload profile picture

Description:
It's been almost 4-5 days and still we are not able to put our Profile picture even after applying all tips and tricks. Please do something or simply refund my money and take your pfp option back if you can't manage it.

harsh boneBOT Oct 14, 2024, 2:30 PM

#

pi523k

Name & server number:
whatever

Device model and os version:
whatever

Game version:
whatever

When did the issue happen:
always

Description:
WHY CANYON LEGENDS IS AVAILABLE ON VIP SERVERS ONLY

torpid rampart Oct 14, 2024, 3:13 PM

#

PFP

plucky blade Oct 14, 2024, 3:55 PM

#

Thread

harsh boneBOT Oct 14, 2024, 5:40 PM

#

damianarex_

Name & server number:

Device model and os version:

Game version:

When did the issue happen:
October 15th 1:37am

Description:
cannot login with Facebook

harsh boneBOT Oct 14, 2024, 9:31 PM

#

sparkles0226

Name & server number:
Every player, every server

Device model and os version:
Doesn't matter

Game version:
Newest

When did the issue happen:
On Friday the 11th of October

Description:
You have removed the pfp option completely even from the black card offering. That does not work. We bought it simply to have our pfps. You are in contravention of the terms of commerce. You have decided you will.bo longer allow pfps and are now tak8ng away what all of us paid good money for. This is not acceptable and I'm sure we will all report it. Fix it and act with honor or we will get our own refunds by reporting this.

night spindle Oct 15, 2024, 12:06 AM

#

Wtf?

harsh boneBOT Oct 15, 2024, 12:13 AM

#

fantom9

Name & server number:
Fantom9 & S2687

Device model and os version:
iPhone 13 and 17.7

Game version:
Fantom9 - 1.505.0

When did the issue happen:
October 11, 2024

Description:
I reported this in game, the loss of functionality for uploading an avatar. Also, this was paid for and not sure what is wrong with fixing it. Furthermore, based on responses to other users, who is determining g what is a big or not. Finally, this is a bug to most users because it was working and no longer is working as expected. Please advise asap, TY!

harsh boneBOT Oct 15, 2024, 4:41 AM

#

theog4658

Name & server number:
TazaFace 2641

Device model and os version:
iOS

Game version:
idk

When did the issue happen:
today

Description:
I can’t access my squad center. I had it in 779 but I transferred out and it’s broke now

plucky blade Oct 15, 2024, 6:08 AM

#

Thread

harsh boneBOT Oct 15, 2024, 6:09 AM

#

redkite9098

Name & server number:

Device model and os version:
latest all

Game version:
latest all

When did the issue happen:
ever since you prevented users adding 2 skills to qa hero by using only EXP

Description:
The ghost offer is broken on new servers. 1.99 4.99 8.99

The offer was designed when a user could unlock 2 skills slots with just EXP. This enhancement was a mistake and should be reverted.

The problem is that players cannot use Ghost with the extra march in the 1.99. and you are prevented from using the second skill slot in the 8.99 pack

harsh boneBOT Oct 15, 2024, 7:47 PM

#

_mamasky

Name & server number:
All servers!

Device model and os version:
All versions

Game version:
All

When did the issue happen:
When TW developers decided to break the law.

Description:
We purchased PERMANENT OPTION of custom profile pictures...the key word with our purchase was " PERMANENT " this means that you can't take it away. Or you should refund it in full, because you did not deliver full promised goods with our purchase! You should refund ALL PEOPLE because it is not legal to take money, deliver goods and then take it back. You never stated when people paid money, that you will take it away. This is not legal!

harsh boneBOT Oct 15, 2024, 8:55 PM

#

_yashal_

Name & server number:
All servers

Device model and os version:
all versions

Game version:
all

When did the issue happen:
When did the issue happen:
When TW developers decided to break the law

Description:
We purchased PERMANENT OPTION of custom profile pictures...the key word with our purchase was " PERMANENT " this means that you can't take it away. Or you should refund it in full, because you did not deliver full promised goods with our purchase! You should refund ALL PEOPLE because it is not legal to take money, deliver goods and then take it back. You never stated when people paid money, that you will take it away. This is not legal!

plucky blade Oct 16, 2024, 2:41 AM

#

Thread

harsh boneBOT Oct 16, 2024, 8:02 AM

#

bhupey

Name & server number:
2913

Device model and os version:
,

Game version:
latest

When did the issue happen:
now

Description:
Trouble logging on

plucky blade Oct 16, 2024, 9:10 AM

#

Thread

harsh boneBOT Oct 16, 2024, 11:55 AM

#

carnage1976

Name & server number:
carnage 323

Device model and os version:
iso

Game version:
1.505.0.273_1.506.0.411

When did the issue happen:
avatar upload

Description:
it’s now been nearly a week since you broke this function this is a service we had to pay for please sort as asap and issue compensation for the error

harsh boneBOT Oct 16, 2024, 8:23 PM

#

m.e.s.s.y.

Name & server number:
Messy S3040

Device model and os version:
iPhone 14 iOS 18.0.1

Game version:
1.506.0.274

When did the issue happen:
Early last week

Description:
The option to upload photo as avatar no longer available. Reported many times and each time the response was ticket submitted. Nothing was done to fix. Please fix this ASAP. Thanks.

harsh boneBOT Oct 16, 2024, 10:05 PM

#

pi523k

Name & server number:
Name & server number:

Device model and os version:
Devide model and os version:

Game version:
Game version:

When did the issue happen:
When did the issue happen:

Description:
BRING PROFILE PICTURES BACK OR REFUND MONEY!

TOPWAR SCAMMERS!

harsh boneBOT Oct 16, 2024, 11:45 PM

#

doc2469

Name & server number:
Doc

Device model and os version:
iPhone

Game version:
411

When did the issue happen:
7 days ago

Description:
My buy button disappeared, maybe you can fix it when you fix my avatar button problem.

harsh boneBOT Oct 17, 2024, 12:47 AM

#

bouncythumper

Name & server number:
1668

Device model and os version:
Ipad 17.7

Game version:
1.505.0.273_1.506.0.411

When did the issue happen:
5 days ago

Description:
Can't upload an avatar picture. In game support is basically ignoring me and putting me in line. I paid to be able to upload a picture, and most if the sever seems to be able to, but not me. Get it fixed.... Please.

harsh boneBOT Oct 17, 2024, 1:56 AM

#

spiritj

Name & server number:
Spirit💫 1866

Device model and os version:
iPhone 13 Pro Max

Game version:
1.503.0.271_1.506.0.411

When did the issue happen:
today

Description:
Awards for hitting angels do not agree with published drop rates. in game the stated drop rate/probability of food/oil chests is 52.5%. the team was reporting to me that they were getting more chests than the 52.5%. I decided to test this and did a survey of rewards from angels. Today 10/16/2024 from 15:52 to 18:10 pacific time I got 16 rewards for hitting angels. of those 16, 15 of them were food/oil chests. At 52.5%. the expected result would be 8 or 9. because it’s random, there can be some variance. but this seems to be consistently the result. please tell me if you need more information. thank you for looking into this

harsh boneBOT Oct 17, 2024, 2:14 AM

#

zaganakatacocat

Name & server number:

Device model and os version:
Samsung Galaxy S22 Ultra / updated

Game version:
Current

When did the issue happen:
On-going

Description:
The published drop rates are not accurate or there is a problem with your algorithm.

With today's Angels that have been hit, the drop rate should be just over 52%. However, I am regularly getting far worse. Today's current drop rate is 79.5% (44 angels got 35 boxes)

Please resolve this discrepancy.

plucky blade Oct 17, 2024, 6:50 AM

#

Thread

harsh boneBOT Oct 17, 2024, 7:05 AM

#

rathod795

Name & server number:
ꋪꋬ꓄ꁝꄲ꒯ , 795

Device model and os version:
redmi 12 5G

Game version:
latest

When did the issue happen:
since the end of BOL

Description:
not able to see my moral on base as well as it gets reset every time i login

plucky blade Oct 17, 2024, 7:42 AM

#

Thread

harsh boneBOT Oct 17, 2024, 10:37 AM

#

redkite9098

Name & server number:
latest - more specifically younger servers

Device model and os version:
latest - all

Game version:
latest

When did the issue happen:
probability and hero skills. ongoing

Description:
probability and hero skills. I mentioned above that the Ghost deal was broken. Also the VIP3 Kuruzo deal is broken in the same way. When you buy Kuruzo you cannot use his special skill. You have given us the 10 Exp to unlock the first hero slot but now you also need an extra 20 shards (available at VIP4).

please revert the change where you need to be 2 star to add a skill and 3 star to add a 2nd skills . Previously you could unlock 2 skills slots with just EXP . This is killing the younger servers.

The published Guardian Angel blad drop rate/probability is not what it says. The algorithm is appears to reward players with specific characteristics.

harsh boneBOT Oct 17, 2024, 12:27 PM

#

shrek5901

Name & server number:
tom 2877

Device model and os version:
android phone

Game version:
1.506.0_1.596.0.1415

When did the issue happen:
now

Description:
can not change profile picture. I paid for the option to do this. fix it or refund my money. with all the big spenders in this game you would think a few would be big shot lawyers that would be willing to sue you for breach of contract.

harsh boneBOT Oct 17, 2024, 1:47 PM

#

jenirawr

Name & server number:
1427

Device model and os version:
Galaxy 24ish

Game version:
Latest

When did the issue happen:
More than a week?

Description:
I bought the forever pack only so I can have dinosaurs for my picture. And you've stolen that from me 😭 When is this going to finally get fixed? It's way more important than the weird pet sex and the weird heros that don't do anything new and the Halloween event. How could I possibly play Halloween event if I can't have my dinosaur holding a pumpkin????

harsh boneBOT Oct 17, 2024, 6:30 PM

#

redkite9098

Name & server number:
3752

Device model and os version:
all =- PC

Game version:
latest

When did the issue happen:
just now

Description:
auto join is broken. my best hero is Edward (1 star Lv 40) Auto join picks Edward and Richardo (Purple 1 star lv1). But it fails to pick up Edward & Chloe (orange hero Lv32) . It looks like it has taken my best hero (air) and then matched it with the 2nd best airforce hero.

Recardo has a unit Atk of 0.454% and Chloe 6.12% attack

you should be paying us a bug bounty for all these problems we are finding and reporting

proven hearth Oct 17, 2024, 6:46 PM

#

devs are not having a good day

harsh boneBOT Oct 18, 2024, 5:04 AM

#

angelack

Name & server number:
no you don’t care.

Device model and os version:
iOS

Game version:
do you really care?

When did the issue happen:
a week?

Description:
we can change our pfp🙄

harsh boneBOT Oct 18, 2024, 6:15 AM

#

warfare0732

Name & server number:
Green Bay 1952

Device model and os version:
Samsung 15 a5g

Game version:
not sure

When did the issue happen:
two days ago

Description:
not able to change my avatar to a different look

harsh boneBOT Oct 18, 2024, 8:15 AM

#

redkite9098

Name & server number:
3754

Device model and os version:
All

Game version:
Current

When did the issue happen:
2 Moths

Description:
Abnormal nickname (please fill in accurate):Moth
When did this happen:now
Please describe your problem in detail:I am on 3754 and reached level 54. I have run out of gold. I have 10 mines. I would normally put rare and common gold production on my heros. when you designed the game you allowed 2 hero skills to be opened with EXP. for just this reason. Now you are forcing us to use shards (20 for 1 skill and 80 for 2) for gold production. But I have exactly 2 gold 4 purple and 7 blue in my inventory. I am a VIP3 and cannot play this account. The new designers of the game do not understand the game mechanics

BTW I only use my abnormal nickname in the transvestite nightclubs in SOHO and only at the weekend

harsh boneBOT Oct 18, 2024, 1:23 PM

#

jkarlololeng

Name & server number:
take/1590

Device model and os version:
Secret

Game version:
1.506_1.507.1.522

When did the issue happen:
Today

Description:
The dragon impact queue skin is bugged, if a player sends a march, the other's pov is a black square marching like a glitch. I have screenshots for evidence.

Please compensate us

harsh boneBOT Oct 18, 2024, 4:15 PM

#

spiff5649

Name & server number:
1463

Device model and os version:
Idk

Game version:
Most recent one

When did the issue happen:
This week

Description:
Matchmaking is unfair, how is our tiny server going up against a whale Asian server for alliance duel. It’s unfair and makes all of us want to stop playing

harsh boneBOT Oct 18, 2024, 6:46 PM

#

secretaznman144

Name & server number:
1508

Device model and os version:
iPhone

Game version:
you don’t like to work to fix our issues I’m not going to check for that info.

When did the issue happen:
a week to two weeks ago

Description:
when are the profile pictures being fixed? it was a PAID FEATURE to be able to upload custom pfps. give the community a better update on when you will get your thumb out of you butt and fix what we pay for instead of bringing us another shitty Ultimate Dominators

placid marten Oct 18, 2024, 6:50 PM

#

Answer

plucky blade Oct 19, 2024, 3:04 AM

#

Thread

harsh boneBOT Oct 19, 2024, 12:00 PM

#

edward_1975

Name & server number:
trumpy45 3467

Device model and os version:
Android

Game version:
507...502

When did the issue happen:
today

Description:
using VN-1 guardian base skin, to boost shield time by 30%, extra time not applied to Central Barricade's 1-hour shield

harsh boneBOT Oct 19, 2024, 2:41 PM

#

spiff5649

Name & server number:
Spiff / 1473

Device model and os version:
iPhone

Game version:
Recent one

When did the issue happen:
During svs

Description:
During svs opponents of our alliance duel were able to take our buildings and cause us to loose points, why are people that should not be able to participate in our match be able to participate. Seriously fix your system we only want to be worrying about 1 server but now we have to worry about 3.

plucky blade Oct 19, 2024, 4:23 PM

#

Thread

#

Thread

harsh boneBOT Oct 20, 2024, 1:24 PM

#

niklas000

Name & server number:

Device model and os version:
PC Version

Game version:
1.507.2.883

When did the issue happen:
now

Description:
In the "Legendary Squad - Join Squad" the Squad Invitation has a red dot, but there is nothing shown. Please fix this.

harsh boneBOT Oct 20, 2024, 2:34 PM

#

rathod795

Name & server number:
ꋪꋬ꓄ꁝꄲ꒯, 795

Device model and os version:
Redmi 5G

Game version:
Latest

When did the issue happen:
Today in Engima realm

Description:
It is said that once we occupy a tile (first one to occupy) then those who send their marches after us will automatically get back to shop but in my case i was the one to occupy the tile yet the second march got that tile and we were thrown out.

harsh boneBOT Oct 20, 2024, 3:39 PM

#

_mamasky

Name & server number:
2085

Device model and os version:
All

Game version:
Recent

When did the issue happen:
Today

Description:
During Enigma real, the game was gliching constantly, with animal dissapearing during petting stage and after we hit second WB During petting, we received pop message " operation error, please try again later" and we were kicked. Also when we use purple bait and post it in chat it says " unknown rarity" which is confusing.

harsh boneBOT Oct 20, 2024, 9:26 PM

#

kepa24

Name & server number:
Kepa 2687

Device model and os version:
iPhone 18.0.1

Game version:
1.507.0.276_1.507.1.413

When did the issue happen:
Today at about 6am eastern time

Description:
Game will not get past this initial download screen when opening app.

placid marten Oct 20, 2024, 9:42 PM

#

Thread

harsh boneBOT Oct 21, 2024, 2:02 AM

#

kurdi770

Name & server number:
.

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
Fix the fkin pfp bug

harsh boneBOT Oct 21, 2024, 3:49 AM

#

00jammer00

Name & server number:
𝔍สϻϻҽr 2682

Device model and os version:
iPhone 15 iOS 17.7

Game version:
1.507.0.276_1.507.2.414

When did the issue happen:
October 10th

Description:
There was an update that changed everyone’s avatar back to one of the game hero’s and some people got the ability to change their avatar back but I haven’t. I have messaged consistently for the last 10 days and I still don’t have the ability to change my avatar! I have been patient waiting for this feature to return but I’m getting very frustrated at the lack of response now.

harsh boneBOT Oct 21, 2024, 10:06 AM

#

pele1986

Name & server number:
Pele 1175

Device model and os version:
Android

Game version:
Handy

When did the issue happen:
Too long

Description:
GET BACK MY FCKING AVATAR

harsh boneBOT Oct 21, 2024, 11:07 AM

#

balzonya

Name & server number:
.

Device model and os version:
android

Game version:
current

When did the issue happen:
yesterday

Description:
in Legendary Squad event. the squad vouchers do not match up with the squad store. shows i currently have over 500 squad vouchers, but in the squad store it shows i have 0.

harsh boneBOT Oct 21, 2024, 4:31 PM

#

edward_1975

Name & server number:
trumpy45

Device model and os version:
Android

Game version:
507.523

When did the issue happen:
today

Description:
special forces, legendary champions. cannot set march

harsh boneBOT Oct 21, 2024, 5:08 PM

#

katiee0100

Name & server number:
Katie 817

Device model and os version:
Samsung S22 - Android version 14

Game version:
Game version 1.507.2

When did the issue happen:
Today

Description:
There's an error if I want to buy yhe second pack from events managed to get the first one. Afterwards it mentions error, I checked if the game is updated, I restart, nothing works. It happened this a long time ago the same issue and it was something from the game.

foggy shard Oct 21, 2024, 5:47 PM

#

Screenshot

harsh boneBOT Oct 21, 2024, 10:51 PM

#

monakurs

Name & server number:
Red server 3686

Device model and os version:
PC windows

Game version:
1.507.2.883

When did the issue happen:
Today all day and yesterday evening

Description:
Unable to view scout or battle reports. Screen comes up just saying loading. Unable to view other people reports can’t view battle reports in game or warzone. Can’t view scout reports of buildings or people or stations.

harsh boneBOT Oct 22, 2024, 12:17 AM

#

torin3844

Name & server number:
Wolverine 3781

Device model and os version:
iPhone 12 IOS 17.6.1

Game version:
1.507.2.414

When did the issue happen:
October 20, 2024

Description:
The skin does not perform as advertised.
Wheels spin while shooting sparks and front opens to reveal flames. When placed on the world map it does nothing! Only the rear prop rotates. Must be the reason I have not seen this skin anywhere on any map. Please fix so it functions correctly.

plucky blade Oct 22, 2024, 3:09 AM

#

Thread

harsh boneBOT Oct 22, 2024, 7:26 AM

#

ryba1912

Name & server number:
Ryba 1668

Device model and os version:
Android newest

Game version:
Newest

When did the issue happen:
When they introduced the Titan gear customisation

Description:
Titan gear setup for Airforce ATK hero doesn't make sense please change runes

harsh boneBOT Oct 22, 2024, 9:30 AM

#

just_jessie

Name & server number:
JJ 1508

Device model and os version:
Samsung S24 latest

Game version:
Latest

When did the issue happen:
Today,

Description:
The Halloweem event continually has red dots and shows my team as having 0 missiles when we would have many. I can't claim anything despite there being red dots. I have to clear out cookies in order to see this and when logging off and on again the same problem happens. Everytime I clear cookies I start a new server, I don't want to waste my time doing this everytime I want to play, Please sort this out as you are rolling out so many events and just grabbing for money without checking for bugs and errors in your programming.

harsh boneBOT Oct 22, 2024, 12:47 PM

#

swampy_dave

Name & server number:
Swampers 3781

Device model and os version:
Internet Browser

Game version:
1.507.2.883

When did the issue happen:
Since a couple of days ago

Description:
The server is less than 1 week old, but Loot Quest has appeared in the radar. This is confusing a lot of players

harsh boneBOT Oct 22, 2024, 5:58 PM

#

malcolmsh85

Name & server number:
3051

Device model and os version:
iPhone IOS 18

Game version:
Top War

When did the issue happen:
More than a week

Description:
Can’t change the profile Picture

harsh boneBOT Oct 22, 2024, 8:05 PM

#

.fmaster

Name & server number:
S3769

Device model and os version:
Chrome - Latest version

Game version:
1.507.2.883

When did the issue happen:
From the start of the server

Description:
Profile picture cannot be uploaded

harsh boneBOT Oct 22, 2024, 11:05 PM

#

.karalou.

Name & server number:
2842

Device model and os version:
iOS18 iPhone15

Game version:
1.507.0.276_1.507.2.414

When did the issue happen:
22 October

Description:
My profile picture randomly changed and it won’t let me change it back. Now I have a random ugly game avatar. There is no option to upload my own picture. Put the option back!

harsh boneBOT Oct 23, 2024, 1:13 PM

#

npc71551

Name & server number:

Device model and os version:
Browser h5
Phone(android) work fine

Game version:
1.508.0.884

When did the issue happen:
Today after chat update

Description:
New chat: Pop up menu show there is new message but none of channel have red dot to show where new message actually is.

harsh boneBOT Oct 23, 2024, 1:47 PM

#

rome9305

Name & server number:
Luck✓ 3649

Device model and os version:
Мобильный телефон

Game version:
1.507.2_1.508.0.524

When did the issue happen:
Пару дней назад

Description:
Выдает ошибку когда нажимаешь что-то купить в игре, есть ли другой способ совершать покупки?

harsh boneBOT Oct 23, 2024, 3:20 PM

#

polson4113

Name & server number:
Polson S770

Device model and os version:
iPhone 12 Pro IOS 18.0.1

Game version:
1.507.0.276_1.508.0.415

When did the issue happen:
Today during TC battle

Description:
Since the first attack until the end of the battle I had the red screen even while my base was out of the battlefield and no march was coming at me.

harsh boneBOT Oct 23, 2024, 4:17 PM

#

z._._._.

Name & server number:
z, 2216

Device model and os version:
Android

Game version:
.

When did the issue happen:
After Reset

Description:
Bargain event, but there's no way to earn bargaining tickets 🫠

half heart Oct 23, 2024, 4:35 PM

#

Ketju

harsh boneBOT Oct 23, 2024, 4:53 PM

#

mb1175

Name & server number:

Device model and os version:
Pixal

Game version:
Latest

When did the issue happen:
Today

Description:
No limited time store....shits broken

harsh boneBOT Oct 23, 2024, 5:26 PM

#

rayray204

Name & server number:
1640

Device model and os version:
LG android

Game version:
Current as of Oct 23, north america android

When did the issue happen:
can top war please fix the ability to kick a legendary squad leader if they are inactive? our squad leader is AFK and we cannot even leave the group please fix and provide compensation for this silly oversight for the event

Description:
can top war please fix the ability to kick a legendary squad leader if they are inactive? our squad leader is AFK and we cannot even leave the group please fix and provide compensation for this silly oversight for the event

harsh boneBOT Oct 24, 2024, 3:57 AM

#

kurdi770

Name & server number:
.

Device model and os version:
PC

Game version:
1.508

When did the issue happen:
.

Description:
Fix the fking pfp you absolute dim

plucky blade Oct 24, 2024, 4:47 AM

#

Thread

#

Thread

#

Thread

harsh boneBOT Oct 24, 2024, 6:30 PM

#

nass1445_92928

Name & server number:
Darks 3618

Device model and os version:
Iphone 15

Game version:
#1

When did the issue happen:
2 weeks ago

Description:
THE PFP is gone 😑

harsh boneBOT Oct 25, 2024, 1:02 AM

#

purplemmagirl

Name & server number:
Purps - 779

Device model and os version:
PC

Game version:
No clue

When did the issue happen:
Been going on for ages, not able to upload a profile pic.

Description:
I paid for this service and I have not been able to utilise it. I would like a refund and an ETA of when it is going to be fixed.

We paid for a service and should expect to get it

harsh boneBOT Oct 25, 2024, 10:31 AM

#

malcolmsh85

Name & server number:
Dragon 3400

Device model and os version:
iPhone

Game version:
Latest

When did the issue happen:
Been weeks

Description:
How you can charge us for something and then take that away I’m asking for a refund and an ETA about when this is going to be fix… we already pay Rivergame and stay stock with the PFP you offer is a reason for why we pay for that service.

harsh boneBOT Oct 25, 2024, 1:44 PM

#

_lafix

Name & server number:
LafiX S3713

Device model and os version:
Galaxy A34 5G Latest

Game version:
Latest

When did the issue happen:
A 3 Weeks +- ago

Description:
We cant change our pfps anymore even though we bought the black card... I spend 20€ for that and I expect to get what I am promised... Fix your Game Rivergame!!!

harsh boneBOT Oct 25, 2024, 5:05 PM

#

geniussakuragihanamichi

Name & server number:
Sakuragi - S2641

Device model and os version:
OnePlus 11 5G, OxygenOS 14.0

Game version:
1.508.1_1.509.1.527

When did the issue happen:
Today server reset

Description:
Not able to redeem discount vouchers from throbkins store.

harsh boneBOT Oct 25, 2024, 10:48 PM

#

shrek5901

Name & server number:
Tom 2877

Device model and os version:
Android

Game version:
1.508.1_1.509.1.7

When did the issue happen:
Continuous for 8 days

Description:
Can't change pfp. We paid for this. Fix it or refund money. Don't let a few that make bad choices ruin it for everyone. If it won't be fixed then let us know. Shouldn't take weeks to fix some code when you can pump out stuff we don't want so you can make more money.

harsh boneBOT Oct 26, 2024, 4:09 AM

#

j_lay

Name & server number:
jlay 348

Device model and os version:
iPad 17

Game version:
1.507.0.276_1.509.1.418

When did the issue happen:
today

Description:
Where is my profile picture that I uploaded? it has disappeared. There is no option to upload it. This is a feature that was paid for.

harsh boneBOT Oct 26, 2024, 4:16 PM

#

bigmike1073

Name & server number:
Kazuto 2687

Device model and os version:
iPhone

Game version:
Super long can’t copy

When did the issue happen:
Reset

Description:
Did not receive realm ticket

placid marten Oct 26, 2024, 5:26 PM

#

Thread

harsh boneBOT Oct 27, 2024, 3:28 PM

#

lilo29

Name & server number:

Device model and os version:
All

Game version:
Last one

When did the issue happen:
Today

Description:
Can't change my pic with one of my galery

harsh boneBOT Oct 28, 2024, 12:02 AM

#

_yashal_

Name & server number:
3491

Device model and os version:
Samsung

Game version:
Last

When did the issue happen:
11 Ottobre

Description:
The avatar customization was fine as it was and I don't understand why while waiting for YOUR improvements you don't restore what we always had and paid for. It bothers me a lot and from the numerous complaints, you are only fueling general discontent. I therefore ask for the restoration of the "old" avatar loading and customization system while waiting for you to have what you talked about ready.

harsh boneBOT Oct 28, 2024, 4:23 AM

#

leftwookie

Name & server number:
Idk

Device model and os version:
iPhone 13

Game version:
Idk

When did the issue happen:
2 weeks ago

Description:
The picture stoped working so I hit the hero avatar by mistake and now I can’t get my custom picture to come back up, what is the point of buying the $20 pack for a picture we can’t even use. This bug has really mad me think about quitting if stuff like this happens and the devs don’t do anything about it.

harsh boneBOT Oct 28, 2024, 4:51 PM

#

zaganakatacocat

Name & server number:

Device model and os version:
Samsung Galaxy S22 Ultra / current

Game version:
Current

When did the issue happen:
Today-ish

Description:
The new Alliance Dual method where it says "join 250 wahammers/terrors"... it stops counting joins after 50 each day. If you "join" any more than 50 each day it doesn't count t them. It will count more than 50 if you start them yourself.

Either this is a bug, or the instructions aren't correct. Please fix. Thanks.

harsh boneBOT Oct 28, 2024, 5:36 PM

#

groot2119

Name & server number:
2462

Device model and os version:
MI 9

Game version:
1.506.0_1.509.1.527

When did the issue happen:
Can't upload pictures

Description:
What happened why can't upload pictures?

harsh boneBOT Oct 29, 2024, 2:46 AM

#

h_u_m_i_l_i_t_y

Name & server number:
Newdemo3524

Device model and os version:
Note 20 Samsung

Game version:
Latest

When did the issue happen:
Since a long time

Description:
I payed for the custom avatar and I can't upload.i have been on customer service for like weeks now about the issue yet nothing has been fixed.if you take it away please refund my money for me.i can't pay for something am not getting.you only care about your pocket and not the players.

#

h_u_m_i_l_i_t_y

Name & server number:
3766

Device model and os version:
Note 20 Samsung

Game version:
Latest

When did the issue happen:
Since you screwed up

Description:
payed for the custom avatar and I can't upload.i have been on customer service for like weeks now about the issue yet nothing has been fixed.if you take it away please refund my money for me.i can't pay for something am not getting.you only care about your pocket and not the players. Jelly has been replying a lot of bugs report now y'all are silent about this.the fact that rivergame is quiet about this is even making it more annoying.

harsh boneBOT Oct 29, 2024, 6:39 AM

#

redkite9098

Name & server number:
TA and TA2 EL

Device model and os version:
all

Game version:
latest

When did the issue happen:
today

Description:
when we release a Treasure Gaurd TA it is miles away.

proven hearth Oct 29, 2024, 6:41 AM

#

Treasure Guard long walk in TA

harsh boneBOT Oct 29, 2024, 10:17 PM

#

nashi395

Name & server number:
Ciupa - 1054

Device model and os version:
iPhone 17os

Game version:
Latest just updated

When did the issue happen:
Last couple days

Description:
Cannot create a March in canyon legend - cannot add hero cannot add troops all greyed out

placid marten Oct 30, 2024, 2:38 AM

#

Thread

harsh boneBOT Oct 30, 2024, 4:12 PM

#

agent000_4873

Name & server number:

Device model and os version:
All versions

Game version:
All versions

When did the issue happen:
Titan Canyon Champions.

Description:
Same problem as last week, we get thrown into the wrong chat. The Alliance TC one.
We cannot share reports or locations there, the combat messages are missing as well. But we can share these things to the world chat for example. This makes no sense.

The Default chat should be the camp chat. The one that we share with the other 2 teams on our side.
Get the combat messages in there, and make it the default one for the battle phase.

We need a working chat!

plucky blade Oct 30, 2024, 4:45 PM

#

Thread

#

Thread

harsh boneBOT Oct 30, 2024, 4:52 PM

#

candyman3634

Name & server number:
Candyman

Device model and os version:
Huawei

Game version:
1.510.0_1.510.0.238

When did the issue happen:
Blessing event

Description:
25 gold gear made and 0 runes while having 7 blessings available... Fix your game guys it's crazy to waste all those resources to get nothing... What a waste of money

harsh boneBOT Oct 30, 2024, 5:52 PM

#

laplongejr

Name & server number:
laplonge - 1542

Device model and os version:
Android

Game version:
1.454.2

When did the issue happen:
Titan Canyon - Legendary Champions

Description:
The bonus calculation of the central building is broken (or wildly unintuitive at least)
The total given to an individual member is below 100, while on regular TC that bonus is several hundred or even over a thousand

Previous TCLC : 55 points (losing team in general)
Last TC : 650 points (losing team in general)
This TCLC : 80 points (winning team in the ark, 2nd in general)

harsh boneBOT Oct 30, 2024, 6:25 PM

#

megumin0932

Name & server number:
Yue 1827

Device model and os version:
Samsung A53

Game version:
last version

When did the issue happen:
TCL special march bug

Description:
When deploying the special march queue if the player who sends this special march is killed then forcefully teleports the special march continues to attack while the player has returned to its spawn area.

This march should not be able to work which is not the case.

harsh boneBOT Oct 31, 2024, 2:10 AM

#

cheese1992

Name & server number:
All

Device model and os version:
No

Game version:
No

When did the issue happen:
Always

Description:
Give us a preview of the total cost. Other purchases have it, so yes, it is a bug.

harsh boneBOT Oct 31, 2024, 1:30 PM

#

angelack

Name & server number:
Servers

Device model and os version:
Devices

Game version:
Multiple

When did the issue happen:
Awhile

Description:
Two words- profile picture

harsh boneBOT Oct 31, 2024, 9:04 PM

#

jenirawr

Name & server number:
Jeni 1427

Device model and os version:
All phones that have TW installed

Game version:
Fully updated

When did the issue happen:
A month ago

Description:
It's Halloween and my PFP can't be updated to have a pumpkin.

Why even bother playing.

😕

harsh boneBOT Nov 1, 2024, 9:50 AM

#

lilo29

Name & server number:
1054

Device model and os version:
Android

Game version:
Last one

When did the issue happen:
About 2 weeks of other players is more

Description:
Can't change my avatar pic with one of ma galery.

harsh boneBOT Nov 1, 2024, 11:21 AM

#

ceasarsalad.

Name & server number:
Cloudius, 1363

Device model and os version:
All devices

Game version:
Last one

When did the issue happen:
Since ages ago

Description:
I paid for the black card, give me my profile pic upload option back

harsh boneBOT Nov 1, 2024, 2:41 PM

#

fire_bucket

Name & server number:
FyrBckt - 1951

Device model and os version:
Android - latest

Game version:
1.510.0_1.511.0.529

When did the issue happen:
+1 month ago

Description:
No custom PFP

harsh boneBOT Nov 1, 2024, 6:59 PM

#

perry6955

Name & server number:
Catch me if you can...

Device model and os version:
all

Game version:
newest

When did the issue happen:
ongoing for 1 month +

Description:
It's unbelievable that you are not doing anything to fix the profile picture issue. This feature has worked for about 4 years through all versions - and all bugs - you introduced to the game. Then you mess it up TWICE in a short time and won't fix it?!? That's sooo pathetic!

harsh boneBOT Nov 2, 2024, 2:09 AM

#

_mamasky

Name & server number:
All

Device model and os version:
All

Game version:
All

When did the issue happen:
When you tried to ban regular English words and few weeks ago with profile pictures.

Description:
Word Scrappy is banned. If you try to write it, it disappears, and pop message appears " mind your language." I don't need to mind my language, Google it! Please Google word SCRAPPY meaning!
Instead of fixing what is broken in the game, you are working to add more broken and ridiculous restrictions!
It makes us question developers' proficiency. Do TW developers qualified to actually manage the game?
So far, profile pictures are not available for weeks, and we received a small game currency as " compensation," but we paid real money for it, so this is not fair compensation. Try to fix insane matches instead! Concentrate on improving gaming experience, not annoying more and more people with broken events and poor gaming experience.

harsh boneBOT Nov 2, 2024, 2:56 AM

#

zaganakatacocat

Name & server number:

Device model and os version:
Current

Game version:
Current

When did the issue happen:
Now

Description:
Legendary Squad Awards just received in mail, but the store is now gone. Thanks.

harsh boneBOT Nov 2, 2024, 10:01 AM

#

redkite9098

Name & server number:
latest

Device model and os version:
all

Game version:
latest

When did the issue happen:
now, specifically in TA

Description:
hi, In TA, I am running warhammers with 3 mins delay. However you are sending autojoin players with greater than 3 mins walk.

Suggestion to fix bug: don't autojoin a player to a rally if they cannot get there in time

proven hearth Nov 2, 2024, 10:03 AM

#

autojoin sending troops when its not possible to reach in time

plucky blade Nov 2, 2024, 10:40 AM

#

Thread

#

Thread

#

Thread

harsh boneBOT Nov 2, 2024, 10:53 AM

#

_yashal_

Name & server number:
Yashal♨️ 3491

Device model and os version:
Samsung

Game version:
last

When did the issue happen:
31 ottobre

Description:
Since yesterday many innocent and commonly used words in Italian have been censored, making it very annoying to communicate. Even in English some words that were previously used are now censored.

And to always keep your attention active: restore the avatar customization we paid for.
Thank you

hardy steeple Nov 2, 2024, 12:07 PM

#

Incorrect censorship - Italian

harsh boneBOT Nov 2, 2024, 2:09 PM

#

kama2315

Name & server number:

Device model and os version:
Samsung s24

Game version:
Android

When did the issue happen:
Svs

Description:
Wrong svs zone... the zone is in a different area than the leader has chosen

harsh boneBOT Nov 3, 2024, 5:49 AM

#

primedeity

Name & server number:
s3477

Device model and os version:
MIUI Global
12.0.26

Game version:
1.511.1_1.511.1.1453

When did the issue happen:
November 1

Description:
Pixels distort making it unable to see buttons properly , it is only seen in this game and not the device , it makes the game difficult to play as i cant see things properly, i tried various different settings , uninstalling and re installing the game but nothing fixed it

harsh boneBOT Nov 3, 2024, 7:43 AM

#

queen_4201

Name & server number:
Queen420, Server 1866

Device model and os version:
Model: SM-G998U, OS: Android version 14

Game version:
1.511.0_1.511.1.530

When did the issue happen:
A couple of weeks ago

Description:
I am still unable to change my profile picture in game, yet everyone else seems to have theirs back.

harsh boneBOT Nov 3, 2024, 8:43 AM

#

yato0700

Name & server number:
Name. 🚑🚑🚑 Server 3630

Device model and os version:
Model :1.0.5. 0UGPIDXM Version : Xiaomi HyperOS

Game version:
1.511.1_1.511.1.1.1453

When did the issue happen:
About 2 days

Description:
Problems with changing profiles

harsh boneBOT Nov 3, 2024, 2:49 PM

#

rob_2.05m

Name & server number:
ᛏR🍭Bᛏ S1035

Device model and os version:
iPhone 13 IOS 17.6.1

Game version:
1.511.0

When did the issue happen:
During enigma realm

Description:
Game kept zooming. Couldn’t do anything. Eventually a restart of the game was needed to play again.

plucky blade Nov 3, 2024, 3:50 PM

#

Thread

harsh boneBOT Nov 4, 2024, 12:40 AM

#

zaganakatacocat

Name & server number:
Not needed

Device model and os version:
Not needed and current

Game version:
Current

When did the issue happen:
Recently

Description:
I appreciate your attempt to sensor curse words, there are plenty of dictionaries/tables available in the market that will do that.

However, why in the world are you not only censoring innocent words, you're not censoring the entire comment. Why? I understand hashing out the word, but why the entire comment???

For example, "Thumper", who is the name of one of our members, we are unable to use the name in a comment because it censors everything.

Why in the world would you censor Thumper?

Don't you know that Thumper is the cute and joke telling little Bunny who is one of Bambi's and Pooh's friends and one of the characters in Winnie the Pooh Meets Bambi. He's the nephew of Rabbit and Bugs.

In any case, thank for listening.

placid marten Nov 4, 2024, 2:23 AM

#

Thread

harsh boneBOT Nov 4, 2024, 4:33 AM

#

genogene28.

Name & server number:
3769

Device model and os version:
I don't know

Game version:
I don't know

When did the issue happen:
Often but recently today

Description:
The bug is this.... I left my alliance and started a rebelion. I got the rebel tag. My rebellion alliance won and we conquered the server. We took the capital and destroyed the alliance that opposed us. We made the 3rd alliance second. This is ongoing. When we conquered the capital the rebel plague was gone or removed and I was given alliance appointment of strategic affairs for the server. So I got the blue silver shield. Every other message now that I send still shows me as having the rebel tag even though I appointed the leader of our old alliance the person who placed it on my head on him. So in 3769 the rebel appointment is stoner, luigi, and blizzy. I am officer of strategic affairs, I am Thanos. But every other message it shows I have the rebel plague, then it will show my blue shield the rebel flag over and over.

harsh boneBOT Nov 4, 2024, 7:27 AM

#

leebananas

Name & server number:
LiBanana

Device model and os version:
Reno10 Pro ColorOS14.0

Game version:
1.511.1_1.511.1.1453

When did the issue happen:
3/11/2024

Description:
Bought pipe & smoke decor from decor store. It was in my bag, the items section, clicked on it and it disappeared. Did not go to the decor section. Did not place in my base.

hardy steeple Nov 4, 2024, 11:36 AM

#

Decor missing

harsh boneBOT Nov 4, 2024, 4:59 PM

#

angelack

Name & server number:

Device model and os version:
Topwar

Game version:
Topwar

When did the issue happen:
Since it started

Description:
Enigma field hunt. The drop rate doesn’t add up? Terrible written? drop rate should reflect by each level not overall of 4 tiers. Also even if we unlocked the 4 tiers. Overall probability is 99.9% 🤨

harsh boneBOT Nov 4, 2024, 6:14 PM

#

h_u_m_i_l_i_t_y

Name & server number:
Colt 3781

Device model and os version:
All

Game version:
Latest

When did the issue happen:
Yesterday/today 11-12 nov

Description:
Inability to use both armor HP buff,along with attack speed(high rate of fire).this problem is encountered by players who haven't reached level 60.they can't use the armor buff which is in slot 1 then use high rate of fire in slot 3.it wont let you.

plucky blade Nov 4, 2024, 6:53 PM

#

Thread

harsh boneBOT Nov 5, 2024, 4:29 AM

#

kurdi770

Name & server number:

Device model and os version:
PC

Game version:
Newest version

When did the issue happen:
A while

Description:
Fix the fkin pfp you absolute goobers

harsh boneBOT Nov 5, 2024, 3:45 PM

#

secretaznman144

Name & server number:
secrtazn 1508

Device model and os version:
doesn’t matter

Game version:
doesnt matter

When did the issue happen:
over a month ago and on going

Description:
when will profile pictures be fixed? you’re aiming to release another collaboration, but can’t fix the profile picture. players paid for that feature and your weak compensation for that 1 time should be like liquidated damages. every single day it’s down you should send everyone a reward because YOUR TEAM DROPPED THE BALL. FIX IT!

prisma oar Nov 5, 2024, 10:43 PM

#

或许是作弊者

harsh boneBOT Nov 6, 2024, 8:53 AM

#

jo.sun

Name & server number:
JohnWicK 3528

Device model and os version:
iOS 17.3.1

Game version:
1.511.0

When did the issue happen:
Today

Description:
Every time I go in mail box for gathering, the game freezes and I have to restart the game. It’s pretty annoying with a red dot on that mail box and seeing how many money we give to you! The more we spend, the more we find bugs! Fix your game!

harsh boneBOT Nov 6, 2024, 11:57 AM

#

pi523k

Name & server number:
FIX YOUR GAME

Device model and os version:
fix it!

Game version:
expensive one

When did the issue happen:
.

Description:
The screen is freezing while in "gathering" messages. Game requires hard reset

harsh boneBOT Nov 6, 2024, 1:01 PM

#

saria_gaming

Name & server number:

Device model and os version:
OnePlus & 14

Game version:
1.511.1_1.512.0.1

When did the issue happen:
When we open Resource Gathering Mail Box

Description:
When you open Resource Gathering mail box, game hangs with a blank page .

#

linneap.

Name & server number:
2219

Device model and os version:
Samsung galaxy 22

Game version:
Lates

When did the issue happen:
Updated the app with latest just now

Description:
When going in to check mails from gathering resourses, the app freezes and ypu have to restart. One other person mentions this exact same problem in our alliance chat. So there is an issue woth your latest update

#

linneap.

Name & server number:
BoomMF, 2219

Device model and os version:
Samsung galaxy s22

Game version:
Latest version

When did the issue happen:
When updating to latest version

Description:
When checking resource gathering report, it is completly blank and the app freze. You ahave to close the app and restart game. Others in my alliance have the same issue. Just sent you this, but dont know if i pushed send, or if i deleted the report

harsh boneBOT Nov 6, 2024, 2:07 PM

#

weedman3779

Name & server number:

Device model and os version:
I phone 16

Game version:
Up to date

When did the issue happen:
TC today now!

Description:
TC clicking hover station freezes game and has to reset… haven’t even started yet

#

.brigou

Name & server number:
Brigou 2287

Device model and os version:
Iphone 18.1

Game version:
1.512.0.285_1.512.0.285

When did the issue happen:
Now

Description:
Legendary squads event battle, unable to send a march to hoover station. Game doesn’t offer option once clicked on the building and then frooze

#

black_d.

Name & server number:
Black D 1175

Device model and os version:
Android

Game version:
Latest

When did the issue happen:
Now

Description:
Selecting gathering reports freezes the game, hover station freeze the game.

Titan is unplayable in this way

#

dpm563

Name & server number:
Dpm

Device model and os version:
iPhone 16. iOS 18

Game version:
TopWar

When did the issue happen:
Today

Description:
Legendary TC. Game freezes every time you click on Hover Station. I paid 4000 gems and I can’t even play TC!

#

cosi_cosi

Name & server number:
2687

Device model and os version:
iPhone current OS

Game version:
1.511.0.282_1.512.0.1

When did the issue happen:
Now

Description:
Major issues in TCL. Cannot send to hover station, when I click on the building my game freezes. My game is also freeing when clicking other buildings to attack.

#

satoru0251

Name & server number:
Satoru 2445

Device model and os version:
Xiaomi T11 android

Game version:
1.511.1_1.1512.0.1

When did the issue happen:
TCL start

Description:
Clicking on Hover Station freezes the Game

#

jo.sun

Name & server number:
JohnWicK 3528

Device model and os version:
Last iOS

Game version:
Last version

When did the issue happen:
Now

Description:
It’s the third time in less than 5 that the game freeze in legendary TC!!! Fix that! It’s insane we can’t enjoy a game that we pay so expensively!!!

#

inferno6827

Name & server number:
inferno 770

Device model and os version:
latest

Game version:
latest

When did the issue happen:
9 am est

Description:
clicking center building in TCL for ark battle freezes game. cannot participate in ark battle while others can creating unfair advantage. your game sucks

#

linneap.

Name & server number:
BoomMF 2219

Device model and os version:
Samsung galaxy

Game version:
Lates

When did the issue happen:
Now, in squad tc

Description:
All frezez in squad tc!!!! Super frustrating and sad!!!

#

ronstahmonstah

Name & server number:
1542

Device model and os version:
Android

Game version:
Up to date

When did the issue happen:
Now

Description:
Clicking the hover station causes the game to crash

#

dolle1

Name & server number:
S1510

Device model and os version:
Android

Game version:
Aktuellste

When did the issue happen:
Cant go in Hoverstation in BOL

Description:
I can't put any units into the hover station during the event, instead the game freezes and I can't play anymore. I have to restart to be able to participate again.

#

schnecki.

Name & server number:
Schnecki s2619

Device model and os version:
iOS Tablet

Game version:
Latest versions

When did the issue happen:
TCL

Description:
Frozen screen going for the middle

#

john319.

Name & server number:
John 1668

Device model and os version:
Apple

Game version:
Updated

When did the issue happen:
Can’t touch Hoover, game freezes up

Description:
Too many glitches this morning

#

guvness

Name & server number:
Guvness 2842

Device model and os version:
iPhone 13 ios 16

Game version:
Can’t find it

When did the issue happen:
Today reset -2

Description:
When clicking on the hover station it freezes the whole game. You have to restart it to get back on

#

sandman6205

Name & server number:
Sandman 1771

Device model and os version:
Samsung galaxy

Game version:
??

When did the issue happen:
8:45 am

Description:
When trying to send troops to hover station during tc, game freezes

#

_serefina_

Name & server number:
Serefina 1668

Device model and os version:
Galaxy s20

Game version:

When did the issue happen:
15:05 Till now

Description:
Game freeze when Touch hoover station or klick on reward Button in tc lc map

#

retnev

Name & server number:
Retnev 2315

Device model and os version:
Huawei Android 12

Game version:
version 1.512.0_1.512.0.1461

When did the issue happen:
Just before and during TC

Description:
Major issues in TCL. Cannot send to hover station, when I click on the building my game freezes. My game is also freeing when clicking Mail - Resource Gathering

plucky blade Nov 6, 2024, 3:00 PM

#

Thread

harsh boneBOT Nov 6, 2024, 3:13 PM

#

colhogan3978

Name & server number:
ColHogan 1508

Device model and os version:
IPad Air 3gen 17.6.1

Game version:
1.511

When did the issue happen:
During TLC reset -3

Description:
Game froze trying send to hover station. Missed third or better due to this.

#

squalli

Name & server number:
Squalli 1951

Device model and os version:
Xiaomi 13T Pro

Game version:
1.1510.0_1.512.1.2

When did the issue happen:
TCL 15h15 16h

Description:
Unable to access the middle building where the turn-based battles take place. The game remains blocked and forced to restart top-war entirely. A loss of points for the duel, personnel and gems

#

fuzzy1981

Name & server number:
Fuzzy1804

Device model and os version:
Samsung galaxy s20 5g

Game version:
Legendary squads

When did the issue happen:
During squad battle

Description:
Unable to get into hover station during legendary squads, mechanical players also report that they were unable to use potions, spells or build towers

#

akshaypatel57987

Name & server number:
Simba 1515

Device model and os version:
One plus 9 pro Android

Game version:
1.512.0_1.512.1.2

When did the issue happen:
During legendary titan

Description:
Could not be able to send troops to hoover station

#

warfare0732

Name & server number:
Greenbay 1952

Device model and os version:
Galaxy tablet

Game version:
Updated

When did the issue happen:
Today hover station pause my game a few times eastern players got to go us western could not

Description:
Bugs in game

#

ellyc

Name & server number:

Device model and os version:
Apple

Game version:
Titan Legends

When did the issue happen:
Today

Description:
Couldn’t send march to hover station, game froze up.

#

kerim2424

Name & server number:
MrK & 2535

Device model and os version:
Xiaomi Tablet android

Game version:
1.511.1_1.512.0.1

When did the issue happen:
Heute, 15 uhr

Description:
Im Titan Event friert das Spiel ein, einen Marsch in das Center zu senden war nicht möglich

#

cerdic1173

Name & server number:
Cerdic 1173

Device model and os version:
Motorola G30 Android 12

Game version:
1.511.1_1.512.1.2 (this is the number quoted in settings).

When did the issue happen:
6th November 2024, 14:00 UTC, during Legendary Squad Titan Canyon.

Description:
Each time I attempted to send a march to the Hover Station the app would freeze and I had to close and reopen it. Eventually I gave up on the hover station. Sending marches to other buildings worked fine.

#

rob_2.05m

Name & server number:

Device model and os version:
iPhone 16

Game version:
Newest

When did the issue happen:
During TC legends

Description:
Couldn’t send troops to Hoover station. Game froze when I clicked it.

#

evoloves

Name & server number:
Evolve 935 & 1175

Device model and os version:
Samsung s23 android 14

Game version:
1.511.1_1.512.0.1

When did the issue happen:
Titan Legends today

Description:
Couldn't send march to hover station on either server, game froze and had to reset game.

#

mighty3031

Name & server number:
Bettles S3307

Device model and os version:
iPhone 15 Pro Max iOS 18.0.1

Game version:
1.511.0.282_1.512.1.2

When did the issue happen:
November 6th, 2024

Description:
The game froze every time I clicked the hover station during tc- legendary. It also froze when I got ported to safe zone. Game also freezes every time I click on resource gathering mail

#

angeledwards8292

Name & server number:
Queen🔪 Queen❤️. 1473 and 3119

Device model and os version:
Galaxy Tab S7

Game version:
Latest version

When did the issue happen:
During the TCL

Description:
Couldn't go to center

harsh boneBOT Nov 6, 2024, 5:04 PM

#

howler31

Name & server number:
Howler31 server 3051

Device model and os version:
Honor Magic 5 Pro, Android 14

Game version:
1.5.11.1_1.512.1.2

When did the issue happen:
Today at reset -2hrs during the TC-Legends battle

Description:
Every time I tried to enter the hover station the game froze and I had to reboot it. It also froze when I tried marching from the safe zone during the battle

harsh boneBOT Nov 6, 2024, 8:13 PM

#

kiwi7840

Name & server number:
S2479

Device model and os version:
OnePlus 9 pro

Game version:
1.511.1_1.512.1.2

When did the issue happen:
It has been weeks now

Description:
The custom avatar issue has still not been resolved. And now the description for the "Supreme Privilege" or "Black Card" has been changed to no longer include the custom avatar. What is happening and when is this getting fixed?

#

.rhino281

Name & server number:

Device model and os version:
Huawei

Game version:
R

When did the issue happen:
From the last update!

Description:
The letters on the pictures are foggy!

harsh boneBOT Nov 7, 2024, 1:11 AM

#

pi523k

Name & server number:

Device model and os version:
x

Game version:
x

When did the issue happen:
good question

Description:
ENCIRCLEMENT AND SHARK FORMATION
Why units in the 10th slot do not trigger ENCIRCLEMENT while using shark formation?
Description of encirclement says that 2/3 troops of different type needs to be in a MARCH.
"Spare" troops actually ARE in the march.

harsh boneBOT Nov 7, 2024, 8:58 AM

#

lp0966

Name & server number:

Device model and os version:
chrome

Game version:
web

When did the issue happen:
now

Description:
Ruins buildings do not load on map and from alliance tech or alliance territory tabs.
Cleared cache already, makes no difference

harsh boneBOT Nov 7, 2024, 10:36 PM

#

riacle

Name & server number:
850

Device model and os version:
iPhone 15 with latest OS

Game version:
Latest version and all previous versions during the last months

When did the issue happen:
Weeks ago

Description:
You messed up the profile picture and never managed to bring a silly feature back that just involves uploading an avatar picture for my account.

I payed for this feature in the past and you are removing this privilege from the black card while other users still can use it.

harsh boneBOT Nov 8, 2024, 4:58 PM

#

.shi_thead.

Name & server number:
...

Device model and os version:
...

Game version:
...

When did the issue happen:
...

Description:
If you're not planning on fixing the issue with the pfps then don't you think you should refund us? You keep bringing out expensive events but yet still can't fix the one thing we all want. Refunds please

plucky blade Nov 8, 2024, 5:28 PM

#

Thread

harsh boneBOT Nov 8, 2024, 8:47 PM

#

agent000_4873

Name & server number:
2118

Device model and os version:
Chrome

Game version:
current

When did the issue happen:
Zombie Event registration

Description:
We cannot register for the preferred time slot. We did so before, but our countdown timer jumped up. We moved from Saturday reset +30 minutes, to Sunday reset - 5:30 hours.
Almost all of them are taken. The text line says 1/2 is taken, but the dot next to it is red. What kind of nonsense is this menu again?

harsh boneBOT Nov 8, 2024, 9:54 PM

#

spiritj

Name & server number:
Spirit💫 1866

Device model and os version:
iPhone 13 Pro Max latest software version

Game version:
1.506.0.274_1:513.0.3

When did the issue happen:
today

Description:
when trying to set the time for Zombie Onslaught, one time is already selected and cannot be unselected.
that time is “Local Time:
2024-11-10 02:30.
it also says:
Server Alliance registration: 1/2
even though nothing is checked

harsh boneBOT Nov 8, 2024, 11:24 PM

#

2prnt2p

Name & server number:
warlord 3453

Device model and os version:
Apple

Game version:
doesn’t matter

When did the issue happen:
today

Description:
zombie onslaught. our leaders chose a time to start on Saturday. that automatically got changed for it to start in 2 hours instead. When half the server will be asleep. Do better.

plucky blade Nov 9, 2024, 2:54 AM

#

Thread

harsh boneBOT Nov 9, 2024, 7:26 AM

#

poeskast

Name & server number:
Poeskast 2197

Device model and os version:
All versions

Game version:
All versions

When did the issue happen:
Selecting time for zombie attack event

Description:
The selection of times for the zombie attack event is to narrow and a person can't set the time to a proper timing for the server. And the slots open are also not correct.
Don't get me wrong I understand why there is slots to have server load not maxed out like when we had the transformer event where we got attacked and some players devices heated up or even disconnected.

sonic hull Nov 9, 2024, 7:54 AM

#

Thread

harsh boneBOT Nov 9, 2024, 3:12 PM

#

leebananas

Name & server number:
Profile photo bug

Device model and os version:
Oppo reno 10 pro / colorOS 14.0

Game version:
1.512.1_1.513.1.4

When did the issue happen:
Few weeks ago, after update

Description:
Cannot load profile pic anymore. Only pre uploaded photos from game. Before i could upload

harsh boneBOT Nov 10, 2024, 4:05 AM

#

bigxan420

Name & server number:

Device model and os version:
Samsung s23+ and version 14

Game version:
1.513.1

When did the issue happen:
For a while now

Description:
Special event tab says that there's a new event even tho I'm in the Special event tab every day and I checked everything and "new" still shows up. Please fix this!

quick vale Nov 10, 2024, 4:15 AM

#

New Thread

harsh boneBOT Nov 10, 2024, 2:35 PM

#

z._._._.

Name & server number:
2216

Device model and os version:
Multiple devices

Game version:

When did the issue happen:
Just before Enigma

Description:
Some players cannot be attacked. Multiple people sent marches to player for morale. Marches go there, and return, without any battle occuring. No report, no death.

harsh boneBOT Nov 10, 2024, 4:03 PM

#

agent000_4873

Name & server number:

Device model and os version:
discord

Game version:

When did the issue happen:
giftcode

Description:
The shared gift code is formatted which the game does not accept. Copy-paste does not work.

#

brandonsu86_42931

Name & server number:
Phatkidd s3690

Device model and os version:
Facebook

Game version:
1.513.0.6

When did the issue happen:
Today and previous times

Description:
Not getting in app purchases and when try to make same purchases say parameter incorrect

#

kama2315

Name & server number:

Device model and os version:
Samsung galaxy s24

Game version:
Google play

When did the issue happen:
Now

Description:
No translation... just look at photos

#

brandonsu86_42931

Name & server number:
Phatkidd s3766

Device model and os version:
Facebook

Game version:
1.513.0.6

When did the issue happen:
Today along with other time

Description:
Not getting in game purchases and when trying to buy more it says parameter incorrect

#

slay3r0479

Name & server number:
Woody | 3722

Device model and os version:
iPhone 14 | iOS 17.6.1

Game version:
1.513.0.286_1.513.0.286

When did the issue happen:
At reset and continues.

Description:
When I click the “view” button for Leon from the purchase hero page, it is a black screen. And I don’t see him in hero list like you can the other hero’s you don’t have. Clair is in the hero list greyed out (for obvious reasons) but her name is “hero_name233”. Where can I send pictures or screenshots?

plucky blade Nov 10, 2024, 4:35 PM

#

Thread

#

Thread

placid marten Nov 10, 2024, 9:19 PM

#

thread

harsh boneBOT Nov 10, 2024, 9:24 PM

#

.iamnoobie

Name & server number:

Device model and os version:
Iphone 12

Game version:
.

When did the issue happen:
Profile Picture still not working

Description:
.

plucky blade Nov 11, 2024, 4:03 AM

#

Thread

#

Thread

harsh boneBOT Nov 11, 2024, 5:06 AM

#

jenirawr

Name & server number:
PROFILE PICTURE

Device model and os version:
Profile pic

Game version:
Profile pic

When did the issue happen:
Profile pic

Description:
Why would I ever pay for anything again if you steal back the profile pic I paid for? You think I give 2 shakes about zombie dumb stuff when I have to use bad art instead of my dinosaurs?

harsh boneBOT Nov 11, 2024, 4:11 PM

#

just_jessie

Name & server number:
JJ 1508

Device model and os version:
S24

Game version:
Latest

When did the issue happen:
Reset

Description:
Tried to summon droid and there is a three hour wait, could someone tell us why?

harsh boneBOT Nov 11, 2024, 6:42 PM

#

prodigy4527

Name & server number:
Acehunt 3453

Device model and os version:
Galaxy s24 ultra

Game version:
1.513.1_1.513.1.1469

When did the issue happen:
Today

Description:
"Every Monday at reset time, Commanders will be bound to their alliance. After participating in the event with that alliance, they will be eligible for ranking rewards."

I changed alliances on Sunday and I still can't participate today. Am I misunderstanding something

placid marten Nov 11, 2024, 6:50 PM

#

thread

harsh boneBOT Nov 11, 2024, 8:07 PM

#

_mamasky

Name & server number:
2085

Device model and os version:
Android

Game version:
Curent

When did the issue happen:
Today

Description:
When you hit hunting amno missile from your inventory. It leads to an event center with strobe flashing screen and crashes the game.

placid marten Nov 11, 2024, 9:57 PM

#

Thread

harsh boneBOT Nov 12, 2024, 1:24 AM

#

colhogan3978

Name & server number:
ColHogan

Device model and os version:
iPad Air 3 gen. 17.6.1

Game version:
1.513

When did the issue happen:
Five minutes ago

Description:
Tried to post this in alliance chat: “Like Clooney and Pitt.”

Got the “please mind your language” message and could not post.
Why would this post trigger the censor?

placid marten Nov 12, 2024, 5:35 PM

#

Thread

harsh boneBOT Nov 12, 2024, 6:25 PM

#

.texaport

Name & server number:
Tex 2864

Device model and os version:
iPhone 14 Pro and 18.0.1, replicated Web

Game version:
1.513.0.286_1.513.0.286

When did the issue happen:
Every other TC the last 2-3 months

Description:
Status information by minimap for what’s being applied to you appears to either have an upper max limit or breaks when too many statuses applied.

Numerous times I will be under effect of mucus, but no countdown for when it ends in the status menu, typically when there’s 10+ statuses in there. Painful as mucus is already poorly implemented for TC, have to wait and keep checking with marches to see when timer ends.

Others have reported this as well, please fix status and also fix mucus lack of counterplay in TC thanks 🙏🏽

harsh boneBOT Nov 12, 2024, 8:01 PM

#

dakota1021

Name & server number:
Yep

Device model and os version:
?

Game version:
Latest one i guess

When did the issue happen:
?

Description:
Can't write anything before censor kicks in.........WHY????????

harsh boneBOT Nov 13, 2024, 12:49 AM

#

_mamasky

Name & server number:
All servers

Device model and os version:
All

Game version:
All

When did the issue happen:
Over a month ago

Description:
When we get back profile pictures?
You told that it is a temporary bug, and never provided a time when it will be fixed. It is too long since you took away this option, and failing to provide a timeline when you are planning to give it back.
I think we hav the right to reques a refund, and once you fix it, we,may buy it again. And by refund, I mean real money, not disposable game curency. It looks like you are not going to fix it, and I think that all people should request to get their money back

plucky blade Nov 13, 2024, 4:15 AM

#

Thread

#

Thread

harsh boneBOT Nov 13, 2024, 3:43 PM

#

weltz27

Name & server number:
3051

Device model and os version:
Android

Game version:
1.513.1_1.514.0.5

When did the issue happen:
Since all the terrible chat changes took place within the last month.

Description:
I found at times when I try to reply to a person (like hold reply), when I send my message it will say Invalid Parameter which is frustrating after typing out the message. This is NOT a censor issue, but while I'm filling this out, you will lose players with where chat is headed.

plucky blade Nov 13, 2024, 4:21 PM

#

Thread

harsh boneBOT Nov 13, 2024, 10:18 PM

#

beav1977

Name & server number:
Beav🐍 2287

Device model and os version:
Samsung S20 Android

Game version:
Latest

When did the issue happen:
Any chat

Description:
Can you please review this new Language Filter ingame. Its ridiculous, I'm having a normal conversation with absolutely NO profanity. And it's blocking me.
PLEASE SORT ASAP!

harsh boneBOT Nov 14, 2024, 7:25 AM

#

realgaruda

Name & server number:
2222

Device model and os version:
Android

Game version:
Latest

When did the issue happen:
14 Nov2024 12:45pm IST

Description:
Game- Alliance Defence
Rewards of last wave is missing after clearing it

harsh boneBOT Nov 14, 2024, 8:43 AM

#

halo_5

Name & server number:
2606

Device model and os version:
iPhone latest version

Game version:
Best settings

When did the issue happen:
Weeks ago

Description:
Pfp is not working . This problem has happened to many in the server and it’s a privilege that was purchased. “Working on it” is not an acceptable answer anymore. We would like to have what we paid for.

harsh boneBOT Nov 14, 2024, 1:47 PM

#

rachel01906

Name & server number:
3524

Device model and os version:
iPhone 13

Game version:
Profile picture

When did the issue happen:
Couple weeks ago

Description:
Can’t change really annoying

harsh boneBOT Nov 14, 2024, 4:20 PM

#

balzonya

Name & server number:
yep

Device model and os version:
that one

Game version:
current

When did the issue happen:
today.

Description:
pioneer trail reward unlock doesnt work

#

genogene28.

Name & server number:
3769

Device model and os version:
?

Game version:
?

When did the issue happen:
2 days

Description:
Can't buy anything for .99cents

plucky blade Nov 14, 2024, 4:45 PM

#

Thread

#

Thread

harsh boneBOT Nov 15, 2024, 7:02 AM

#

socalgrow

Name & server number:

Device model and os version:
any

Game version:
profile

When did the issue happen:
today

Description:
why can't we upload new profile picture?

plucky blade Nov 15, 2024, 7:19 AM

#

Thread

harsh boneBOT Nov 15, 2024, 8:14 AM

#

danc999

Name & server number:
2311

Device model and os version:
iPhone

Game version:
Unsure

When did the issue happen:
Today

Description:
Radar missions are not appearing after weekly maintenance on 2311

harsh boneBOT Nov 15, 2024, 11:12 AM

#

redkite9098

Name & server number:

Device model and os version:
all

Game version:
all

When did the issue happen:
latest

Description:
pfp note working. The issue is the upload file is compressed but when loaded in-game the RAW format can be significantly larger and slug the game. 30 seconds to write some Python code to find that size and add to the upload check logic

 with Image.open(image_path) as img:
    # Get image dimensions and number of channels
    width, height = img.size
    channels = len(img.getbands())

    # Calculate the raw size in bytes
    raw_size = width * height * channels

    return raw_size

harsh boneBOT Nov 15, 2024, 12:14 PM

#

.fmaster

Name & server number:
FMASTER S3769

Device model and os version:
Chrome 131.0.6778.70

Game version:
Game Version Number: 1.515.0.6

When did the issue happen:
It has been over 30 days since the first day of the server.

Description:
We can't upload profile photo!

plucky blade Nov 15, 2024, 6:31 PM

#

Thread

harsh boneBOT Nov 15, 2024, 6:33 PM

#

balzonya

Name & server number:
Yep

Device model and os version:
That one

Game version:
Current

When did the issue happen:
Today

Description:
During this week's alliance duel my alliance has the top spot in two of the events and yet still shows we lost them.

harsh boneBOT Nov 16, 2024, 4:20 AM

#

rggc.

Name & server number:
Better fix collectivos not adding to existing ones

Device model and os version:
Galaxy Fold 5

Game version:
????

When did the issue happen:
Yesterday and today

Description:
Got some collectivos and they didn't add to my existing ones

harsh boneBOT Nov 16, 2024, 5:34 PM

#

scotty4206

Name & server number:
Scotty. Server 3119

Device model and os version:
Samsung galaxy android

Game version:
1.515.1_1.515.2.8

When did the issue happen:
During the R.P.D defense event

Description:
Waves 1 through 5 were all zombies. Wave 6 was a 3 hero march called Brady with a march size of 300+ troops. I have screenshots.

hollow tendon Nov 16, 2024, 6:36 PM

#

👋🏻

harsh boneBOT Nov 17, 2024, 3:37 AM

#

.houseofblack

Name & server number:

Device model and os version:
Device = OnePlus 9 Pro 5g
OS Version = OxygenOS 14.0 (Android 14.0)

Game version:
1.515.1_1.515.3.9

When did the issue happen:
Noticed issue since Thursday November 14, 2024.

Description:
In Warzone SvS Exercise, players Troops Power not displaying correctly. Some Examples are showing 473k, but went going into Battle, they have 3 5 star Heroes at level 120, troops are between levels 101-103 with total number of troops being between 100-150 troops. There is no way the troop power would display that much significantly less than what they actually are using.

harsh boneBOT Nov 17, 2024, 4:54 AM

#

.houseofblack

Name & server number:
Name = Malakai
Server = 3455

Device model and os version:
Device= OnePlus 9 Pro 5G
OS Version = OxygenOS 14.0 (Android 14.0)

Game version:
1.515.2_1.515.3.9

When did the issue happen:
Noticed issue since Thursday November 14, 2024 and issue still occurring after 11/16/2024 Update.

Description:
In Warzone SvS Exercise, players Troops Power not displaying correctly. Some Examples are showing 473k, but when going into Battle, they have 3 5 star Heroes at level 120, troops are between levels 101-103 with total number of troops being between 100-150 troops. There is no way the troop power would display that much significantly less than what they actually are using.

half heart Nov 17, 2024, 12:50 PM

#

Ketju

harsh boneBOT Nov 17, 2024, 1:38 PM

#

aaronvincentius

Name & server number:
deydeydey2

Device model and os version:
Iphone 13 , latest IOS

Game version:
Latest version

When did the issue happen:
17 Nov just now

Description:
I cant seem to login to my account

hollow tendon Nov 17, 2024, 2:29 PM

#

Reply

harsh boneBOT Nov 17, 2024, 3:36 PM

#

lilo29

Name & server number:
1054

Device model and os version:
One+

Game version:
Last one

When did the issue happen:
Today

Description:
Attacks on loot when the team is already leaving. we lost and lost our gifts. This is not the first time.

harsh boneBOT Nov 17, 2024, 9:44 PM

#

niya0_0

Name & server number:

Device model and os version:
.

Game version:
.

When did the issue happen:
5-6 weeks ago

Description:
Fix your damn pfp issue

You're " were working on it" isn't cutting it anymore
Fix it or pay someone who can

harsh boneBOT Nov 18, 2024, 3:55 PM

#

killer2749

Name & server number:
2749

Device model and os version:
iOS / web version

Game version:
Latest version

When did the issue happen:
1-2 weeks

Description:
The game has been very slow, it takes 10-20 seconds to open reports, chat function is also slow, attacking bases in events also slow, reporting sometimes takes 10 seconds to load, please fix thank you

harsh boneBOT Nov 18, 2024, 5:28 PM

#

floki0309

Name & server number:
$$$$

Device model and os version:
Android

Game version:
Noone cares

When did the issue happen:
For few months now

Description:
Can we get our pfps back please

harsh boneBOT Nov 18, 2024, 9:39 PM

#

lordd2513

Name & server number:
1545

Device model and os version:
Samsung s23 ultra

Game version:
1.515.2_1.515.3.9

When did the issue happen:
Sins titen legends opend

Description:
When trying to submit my march i am missing tanks i have them every where else but when try submit them there are suddenly 15 vallhalla tanks less

plucky blade Nov 19, 2024, 9:30 AM

#

Thread

#

Thread

harsh boneBOT Nov 19, 2024, 12:13 PM

#

gramerdim

Name & server number:
you shouldn't care

Device model and os version:
you shouldn't care chinese spies

Game version:
1.508.0_1.515.3.9

When did the issue happen:
ever since

Description:
Please fix when using the "AI Training" feature from the "Super Weapon" notn working/not training free units when Kuruzo's exclusive skill hasn't been fully used if even used at all. IT'S A VERY ANNOYING BUG THAT HAS EXISTED EVER SINCE YOU'VE INTRODUCED THE SUPER WEAPON BUILDING IN YOUR VIDEO GAME

harsh boneBOT Nov 19, 2024, 7:31 PM

#

poeskast

Name & server number:
Poeskast 2197

Device model and os version:
samsung, web, all types of device

Game version:
version 1.515.3.9

When did the issue happen:
titan canyon titan gear renting

Description:
Titan gear renting has bugged titan gear, there is titan gear which has effects on which is impossible to get on that piece of gear.

If I take the boot I cant put impact or searing. It looks like the boot and glove effects is swapped around.

harsh boneBOT Nov 20, 2024, 8:25 AM

#

daydreamin_diva

Name & server number:
luci 1868/shade 2655

Device model and os version:
motorola edge 5G UW (2021) android 13

Game version:
Cant get to it

When did the issue happen:
After recent maintenance and updating game

Description:
Game never loads I have a screenshot I can share. The screenshot is from mobile. The web version never loaded either

#

kama2315

Name & server number:
2315

Device model and os version:
Samsung galaxy s24

Game version:
Newest

When did the issue happen:
Now

Description:
Can't enter the game... maintenance since over 30 minutes

plucky blade Nov 20, 2024, 12:35 PM

#

Thread

harsh boneBOT Nov 20, 2024, 2:02 PM

#

darkangel8889

Name & server number:
DrkAngel 1756

Device model and os version:
Honor X7b Android 14

Game version:
1.516.0_1.516.0.1489

When did the issue happen:
Last Night and today

Description:
Can't rent a Special Forces in Legendary Squad Battle

harsh boneBOT Nov 20, 2024, 3:06 PM

#

secretaznman144

Name & server number:
1508

Device model and os version:
os

Game version:
fix the issue

When did the issue happen:
over a month

Description:
when is your developers and coders going to fix the profile pictures?

harsh boneBOT Nov 20, 2024, 4:17 PM

#

vidrohi101

Name & server number:
Vidrohi 3400

Device model and os version:
android

Game version:
latest

When did the issue happen:
Rewards

Description:
We came 2nd in TCL which is master rank but got 3rd rank rewards which is for diamond

harsh boneBOT Nov 21, 2024, 12:28 AM

#

bigxan420

Name & server number:

Device model and os version:
Samsung s23+ android 14

Game version:
1.515.2

When did the issue happen:
Now

Description:
This is broke 🤣🤦

harsh boneBOT Nov 21, 2024, 2:30 PM

#

jo.sun

Name & server number:
JohnWicK 3528

Device model and os version:
Last iOS update

Game version:
Last version

When did the issue happen:
Since yesterday last update

Description:
We can’t register new preset team and some long time registered preset teams appear without heroes, so we have to add them manually every time! Very boring and time consuming yesterday during legendary TC 😡

harsh boneBOT Nov 21, 2024, 4:59 PM

#

psych6969

Name & server number:
Name - Psych
S-2967

Device model and os version:
iPhone 6s Plus

os- 15.8.3

Game version:
1.472.0.224._1.516.1.10

When did the issue happen:
Two months ago - present time

Description:
I’ve reported this issue multiple times using the in game contact system. I am VIP 10 and am not being given the option to upload a custom avatar photo.

harsh boneBOT Nov 21, 2024, 7:32 PM

#

z._._._.

Name & server number:

Device model and os version:
Android

Game version:

When did the issue happen:
About 15 minutes ago

Description:
All chats are broken. Cannot access any channel. Been so for like 15 minutes now, nothing is loading. Not just my account.

harsh boneBOT Nov 21, 2024, 8:59 PM

#

justducky123

Name & server number:
Profanity filter

Device model and os version:
iOS

Game version:
1.515

When did the issue happen:
Now

Description:
Profanity filter is to strict. It blocks words that aren’t always profanity. It was annoying when it censored a non profane word, but blocking the entire message is extremely frustrating.
Also this is a game with the word “war” in the title. So fighting and killing is ok, as long as you don’t swear?

plucky blade Nov 22, 2024, 4:26 AM

#

Thread

#

Thread

#

Thread

harsh boneBOT Nov 22, 2024, 5:11 AM

#

mercywhy

Name & server number:
Mercy 1756

Device model and os version:
iPhone 14 Pro. IOS 18.1

Game version:
1.516.1.290_1.516.1.290

When did the issue happen:
2 weeks ago

Description:
Can’t switch my ppft only apair normal heros options and not the option to insert file and use any photo than i had paid the pack at the beggin of my gameplay

harsh boneBOT Nov 22, 2024, 10:15 AM

#

h_u_m_i_l_i_t_y

Name & server number:
Colt-3781

Device model and os version:
Samsung note

Game version:
Latest

When did the issue happen:
Since leon.s.kennedy was released

Description:
The imbalance between navy and army is very bad.since leon was released
If your playing army with slightly more stats against navy with Leon in your march suppression doesn't even exist.youd always win navy why because navy heroes available atm on the server for most f2ps are not good including ada don't stand a chance against leon.s.kennedy

Even with hero trial with suppression set to 60% since that's what's most of us have in the server army still beats navy with same stat.
Mean while doing the same test against airforce you end up around 80-90% unit alive in favour of airforce and this is with old airforce hero being Cranston and barbie.thats what's is available for f2ps
Navy is stromoy, mapelyn and ada.
And army is nelle,Leon and Bryn
When you run nelle and Leon you become invincible because Leon is too broken that suppression doesn't even justify navy.

harsh boneBOT Nov 22, 2024, 10:35 AM

#

h_u_m_i_l_i_t_y

Name & server number:
Colt
3781

Device model and os version:
Xd

Game version:
Latest

When did the issue happen:
Since a mnth

Description:
Please y'all should change the censor filter logarithm.its doesn't sound nice.if a bad word is said it's better to block the word as it was done before rather than saying mind your language and then the system deletes the whole text.is that how to treat customers.we are plsyerd but also customers without us you can't do shiit

#

h_u_m_i_l_i_t_y

Name & server number:
Colt

Device model and os version:
Samsung

Game version:
Latest

When did the issue happen:
This is addition to my first report about the heroes

Description:
To beat army you need navy.but for the f2ps in 3781,3769,3770and 3782 currently in TA you beat army with army since naval heroes are too dmn weak.since a long time the navy department in topwar are confused.the server started you gave us useless heroes like mapelyn and you made us spend on her which you know that these heroes are actually useless and later on you brought meow which can't be accessible with gems.only with $$.if you want your customers to spend thats not a bad thing every game developer wants money but at least make what they are spending for worth it.you don't expect the majority of players to spend on mapelyn and then buy meowzilla and start spending on her again from scratch..you guys are really dumb.meanwhile in the newer servers heroes like Lilia and meow are accessible with gems.isnt that injustice.now navy is load of trash can't beat army because of bad heroes.your game needs fixing

harsh boneBOT Nov 22, 2024, 2:48 PM

#

xanthu1

Name & server number:
Xanthu 1668

Device model and os version:
Android

Game version:
Xanthu?

When did the issue happen:
October

Description:
We lost ability to upload profile pics. Still not fixed.

plucky blade Nov 22, 2024, 4:53 PM

#

Thread

harsh boneBOT Nov 23, 2024, 2:03 AM

#

j_lay

Name & server number:

Device model and os version:
every version

Game version:
every version

When did the issue happen:
on going

Description:
It’s really super annoying that TW has the time & ability to fix things that aren’t really needed and implement all these new things, but have super lame excused for removing the “upload avatar/picture”. It can’t be more complicated that restructuring vip privileges. This being a feature that was paid for should make it a priority.

harsh boneBOT Nov 24, 2024, 10:43 AM

#

antgaskell

Name & server number:

Device model and os version:
NA

Game version:
NA

When did the issue happen:
1 month ago

Description:
Why do I still not have the choice of my own avatar? I paid for this service

harsh boneBOT Nov 24, 2024, 2:32 PM

#

thealex305

Name & server number:
🅰️🔪E❌ 869

Device model and os version:
Apple iPhone 15 latest iOS

Game version:
Latest. Update installed this morning

When did the issue happen:
During enigma realm, after boss fight, it would not allow me to pet boss for additional points. Got message of error in operation. Usually I am able to interact to score additional points

Description:
During enigma realm, after boss fight, it would not allow me to pet boss for additional points. Got message of error in operation. Usually I am able to interact to score additional points

#

warfare0732

Name & server number:
Greenbay 1952

Device model and os version:
Samsung tablet update version

Game version:
Updated

When did the issue happen:
5 minutes ago

Description:
The realm summon seemed to not spin around and gave me the same reward three times :.(

plucky blade Nov 24, 2024, 3:27 PM

#

Thread

magic apex Nov 24, 2024, 3:50 PM

#

.

harsh boneBOT Nov 24, 2024, 4:02 PM

#

warriorj1

Name & server number:
Dragon 3714

Device model and os version:
Android

Game version:
Upto date

When did the issue happen:
Today

Description:
When you press the share to Ali button it brings up the favorites menu

harsh boneBOT Nov 24, 2024, 6:58 PM

#

cheese1992

Name & server number:
All

Device model and os version:
No

Game version:
No

When did the issue happen:
When do you think really?

Description:
This alliance share button acts like a bookmark

harsh boneBOT Nov 24, 2024, 10:06 PM

#

loci5456

Name & server number:
Loci 1003

Device model and os version:
lastest

Game version:
latest

When did the issue happen:
Today

Description:
my alliance meets the conditions for the Residence Evil collaboration yet I'm not allowed to play.can't fortify Police Station for rewards too that means I would be missing 14 missiles that I payed for.
please fix it immediately

harsh boneBOT Nov 25, 2024, 10:00 AM

#

ovelhaum

Name & server number:
Sheep 3532

Device model and os version:
by computer

Game version:
I don't know

When did the issue happen:
started today

Description:
the game is loading, but it is not entering

#

jo.sun

Name & server number:
JohnWicK

Device model and os version:
Last iOS

Game version:
Last version

When did the issue happen:
Now

Description:
Lab battle event for Resident Evil collab doesn’t seems to work

#

chri2627

Name & server number:
1922

Device model and os version:
up to date

Game version:
web and android

When did the issue happen:
now

Description:
Lab fight -> "waiting for battles"

#

mar4819

Name & server number:
1805

Device model and os version:
android

Game version:
up to date

When did the issue happen:
now

Description:
Lab battle not working!

#

rob_2.05m

Name & server number:
All servers

Device model and os version:
iOS

Game version:
Up to date

When did the issue happen:
Now

Description:
Lab battles not starting 👀

harsh boneBOT Nov 25, 2024, 10:27 AM

#

kelsh.

Name & server number:
Laboratory is freeze , an other bug event

Device model and os version:
Galaxy A8+

Game version:
Lastest

When did the issue happen:
Now event is supposed to be on

Description:
Freeze, no battle, timerr running

harsh boneBOT Nov 25, 2024, 11:04 AM

#

hafiz2558

Name & server number:
hafiz 3528

Device model and os version:
PC

Game version:
1.517.2.14

When did the issue happen:
few hours ago

Description:
New Resident evil battle lab broken , its continues enhancing battle start time , battle CD is broke , please every server have same problem , there is no truck battle due to count down broke

plucky blade Nov 25, 2024, 5:01 PM

#

Thread

#

Thread

harsh boneBOT Nov 25, 2024, 11:52 PM

#

ovelhaum

Name & server number:
Sheep 3532

Device model and os version:
PC

Game version:
Last version

When did the issue happen:
problem is all day

Description:
My game loads, but it won't start

placid marten Nov 26, 2024, 2:11 AM

#

Thread

harsh boneBOT Nov 26, 2024, 11:13 PM

#

_yashal_

Name & server number:
3491 and many servers

Device model and os version:
Android

Game version:
Last

When did the issue happen:
long period

Description:
After this long period, in which many users like me have received only ridiculous excuses about a problem in loading the custom avatar, on which you were working; now it is clearly clear that you will not restore what many of us have regularly "paid". I believe that my trust in purchases on this game has failed and is bordering on fraud. Therefore I ask for compensation or the timely restoration of the avatar customization since the complaints will not stop until you do so. Thank you

harsh boneBOT Nov 26, 2024, 11:38 PM

#

aka6650

Name & server number:
ΩμέγΑ, 1465

Device model and os version:
Xiaomi Redmi Note 12S, Android 14

Game version:
1.1517.1_1.1517.2.15

When did the issue happen:
Since summer

Description:
Hello. Since the release of the new robot Blade Angel BA-6 around summer, I was waiting and expecting the release of the new robot, but in vain. Since the release of each new robot, you need a few days to a few weeks to make things work out and for us players have a mini event of obtaining the new upgrade of the game. But this time I was waiting for so long but no new expansion is coming in. What is going on? What happens? Having to choose our best team at Legendary Squad, we can choose the new robot with the new following chip, but otherwise there isn't any new upgrade to that system. What happens? My game have bug and can't take the upgrade or something else happens? Thanks in advance.

placid marten Nov 27, 2024, 1:10 AM

#

Thread

harsh boneBOT Nov 27, 2024, 6:54 AM

#

_nomaan

Name & server number:
Nomaan (770)

Device model and os version:
iPhone 14 and os 18.1

Game version:
151712921517214

When did the issue happen:
Today

Description:
For legendary champions,my rent for Que is showing 3200 gems and for same Que 400 gems available for my friend . If you need I can provide screenshots too

harsh boneBOT Nov 27, 2024, 1:20 PM

#

lylou_nina

Name & server number:
Lylou 3799

Device model and os version:
iMac OS 10.15.7

Game version:
1.517.0.14

When did the issue happen:
depuis le début du jeu

Description:
je joue par la plateforme facebook. Aucune des videos qui permettent de gagner 1 éclat de heroes ne fonctionnent : elles tournent en boucle sans se lancer. Il y a le même problème avec les videos de l'évènement Résident Evil 2. Je ne peux donc pas regarder les vidéos ni bénéficier des avantages qu'elles donnent. Cordialement

half heart Nov 27, 2024, 3:36 PM

#

Ketju

harsh boneBOT Nov 27, 2024, 4:43 PM

#

.tunaphish

Name & server number:
Tunaphish s779

Device model and os version:
I phone

Game version:
??

When did the issue happen:
Months ago been trying to get an answer in game

Description:
I paid for avatar a long time ago, now it’s gone fix it or refund me!! If it was the other way i would be paying you or locked out of game. It’s only fair.

harsh boneBOT Nov 28, 2024, 1:27 AM

#

kiwi7840

Name & server number:
2749

Device model and os version:
OnePlus

Game version:
Latest

When did the issue happen:
0100-0200, 28th Nov 2024

Description:
Dueling Legendary champions/Titan Canyon, after receiving my first attack, the game did not stop showing all the signals that my base was under attack. The screen was constantly flashing red for around 45 min and there was a target on my base when zoomed out, even though my base wasn't under attack or when it was in the safe/start zone. This was incredibly distracting as I couldn't make good decisions on when to repair units or when to port my base. It made the event very disappointing.
I would share screenshots, but your Big system doesn't allow me to.

harsh boneBOT Nov 28, 2024, 9:50 AM

#

vort3xgaming_

Name & server number:
Synision & S3822

Device model and os version:
RMX3624 & Android 13

Game version:
1.517.1_1.517.2.15

When did the issue happen:
About 5 minutes ago

Description:
This is in Island Battle, and it's mobile.

You can drag to do multiple options at a time, right? Well, the bug is, you do that, but, do not lift your finger off, but instead, requires 2 fingers, one for the dragging, and one to exit the island battle.

When you leave the island battle, the attacks don't happen, check the thread for a demonstration (I hope there's threads after submitting this)

plucky blade Nov 29, 2024, 5:55 AM

#

Thread

harsh boneBOT Nov 29, 2024, 3:30 PM

#

sorkyy

Name & server number:
When you gain same number of positions as your position after attack it shows it like you would loose

Device model and os version:
Oneplus 12, android 15

Game version:
Latest

When did the issue happen:
Always

Description:
As above

plucky blade Nov 29, 2024, 4:33 PM

#

Thread

harsh boneBOT Nov 29, 2024, 6:33 PM

#

poeskast

Name & server number:
poeskast 2197

Device model and os version:
all versions

Game version:
1.518.0.15

When did the issue happen:
Titan canyon +8 reset.

Description:
I will add some screenshots of the matching. Neither CP nor squad points was used for match making.

This all contributed to a totally bias in the favour of one group. the group score at the end was twice the second place.

easy fixing to the match making system is to look at the squad points and not let a camp into the squad which does not contribute like the camp 3 with 220 squad points.

Camp 1 : 580 + 750 + 540 = 1870
Camp 2 : 580 + 960 + 750 = 2290
Camp 3 : 220 + 780 + 800 = 1800
Camp 4 : 660 + 740 + 760 = 2160

Next possibility check would be is to look at the CP of all squads and if there is an event where the CP is more than 200m let the system flag the irregularity of the match.

For the people playing the game it should be fun and it cant be unbalanced because people will stop to play the event.

harsh boneBOT Nov 29, 2024, 8:50 PM

#

bigxan420

Name & server number:

Device model and os version:
Samsung s23+ version 6.1

Game version:
1.517.1

When did the issue happen:
Today

Description:
Island store says i don't have enough points to buy anything, then when I go to buy the 12 formation boxes it magically shoots back up to 2.5k points

harsh boneBOT Dec 1, 2024, 4:43 AM

#

cheese1992

Name & server number:
All

Device model and os version:
No

Game version:
No

When did the issue happen:
When do you think?

Description:
Can't transfer servers, it says svs but svs finished 12+ hours ago

harsh boneBOT Dec 2, 2024, 11:24 AM

#

grimlock1979

Name & server number:
Grim, 1096

Device model and os version:
iPhone 14, 18.1.1

Game version:
1.517.1.292_1.518.0.17

When did the issue happen:
Today personally but been ongoing for months

Description:
Personal Avatar for in-game account, working on custom seasonal ones for server and option to upload is still absent. Please resolve.

harsh boneBOT Dec 2, 2024, 2:53 PM

#

npc71551

Name & server number:

Device model and os version:
All versions

Game version:
1.518.0.15

When did the issue happen:
.

Description:
Resident Evil 2 event end December 9th 00:00 server time.
Police station defense ranking rewards are sent to mail December 9th 00:01 after resident evil 2 event have already been finished and reward "Decoding chip" will be expired and useless.
Is there gonna be new resident evil event next year?

harsh boneBOT Dec 3, 2024, 4:58 PM

#

negan1974

Name & server number:

Device model and os version:
Alll

Game version:
All

When did the issue happen:
Today

Description:
Cannot purchase level 1 module for new HT. Only level 2 modules available for purchase.

harsh boneBOT Dec 3, 2024, 6:29 PM

#

littleharry1978

Name & server number:
2587 TimidTui

Device model and os version:
oS

Game version:
293

When did the issue happen:
Today

Description:
The blade angel event doesn’t have box 1, only box 2

plucky blade Dec 4, 2024, 5:09 AM

#

Thread

#

Thread

#

Thread

primal basin Dec 4, 2024, 10:30 AM

#

Personal Avatar

harsh boneBOT Dec 4, 2024, 2:45 PM

#

cheese1992

Name & server number:
All

Device model and os version:
No

Game version:
No

When did the issue happen:
When do you think

Description:
Recent TC Legends update made it so you can attack from home building. They forgot to code it so you can collect bounty from home

#

balzonya

Name & server number:
All

Device model and os version:
any

Game version:
current

When did the issue happen:
today

Description:
When porting an idividual during titan canyon their rented marches still proceed towards your base when their standard maches are recalled.

#

puppy3513

Name & server number:

Device model and os version:
all

Game version:
current

When did the issue happen:
today

Description:
TCL today is the old BOL. Is this intentional on Rivergames' part?

harsh boneBOT Dec 4, 2024, 3:08 PM

#

guss3781

Name & server number:
Guss server 1409

Device model and os version:
iPhone

Game version:
Téléphone

When did the issue happen:
Aujourd’hui 4 décembre

Description:
Je me connecte, et je ne trouve plus mon compte, ça me remet à zéro

#

balzonya

Name & server number:
all

Device model and os version:
latest and greatest

Game version:
current

When did the issue happen:
today

Description:
when completing battle it showed who won the bounty reward but when i get my individual report it shows i have almost double the bounty score than the individual that won.

harsh boneBOT Dec 4, 2024, 4:27 PM

#

kurdi770

Name & server number:
Al 770

Device model and os version:
Iphone 14

Game version:
Donno

When did the issue happen:
Today

Description:
There is the upload button on the pfp section but I can’t put any picture on. It’s been like that since morning

harsh boneBOT Dec 4, 2024, 4:59 PM

#

ice2k2

Name & server number:
2286

Device model and os version:
iPhone 15pro 18.1.1

Game version:
No clue

When did the issue happen:
After tcl ended no Way to exit except to close the app

Description:
After tcl ended no Way to exit except to close the app

#

beermad

Name & server number:
Beermad 2196

Device model and os version:
iPhone 15 18.1.1

Game version:
1.518.0.293_1.519.0.18

When did the issue happen:
Today

Description:
Can’t buy anything tells me they all sold out

#

ketan572

Name & server number:
2511

Device model and os version:
Redmi note9 pro max

Game version:
1.509.1

When did the issue happen:
Recently can't say when

Description:
Whenever heavy trooper inventory is full you get less rewards for into the unknown which shouldn't be happening.

plucky blade Dec 4, 2024, 5:32 PM

#

Thread

harsh boneBOT Dec 5, 2024, 5:32 PM

#

halo_5

Name & server number:
2606

Device model and os version:
Iphone

Game version:
Latest

When did the issue happen:
Weeks ago

Description:
Can we please have an update on our customized avatars? For weeks we have been told “we are working on it” but we have no results. New events have been launched but our paid feature has not been resolved. I bet if enough people protest and stop spending on the game, you’ll fix the problem right away

primal basin Dec 5, 2024, 5:59 PM

#

Thread

primal basin Dec 5, 2024, 6:20 PM

#

Heavy Trooper

#

Profile Picture

harsh boneBOT Dec 5, 2024, 8:58 PM

#

_mamasky

Name & server number:
All

Device model and os version:
All

Game version:
All

When did the issue happen:
Finded out today

Description:
Breeding animals is an event where we are breading animals and cheering their breeding. Why word BREADER us banned then? I tried to post that we are dedicated breaders and my post dissapeared with pip notification " mind your language"...Really? Then please remove breeding event if it's dirty 🤣🤣🤣

harsh boneBOT Dec 5, 2024, 9:33 PM

#

bigxan420

Name & server number:
Nun

Device model and os version:
Nun

Game version:
Nun

When did the issue happen:
Every day🤦

Description:
You idiots still haven't fixed the bug where when I go to purchase things from the island store i have no island points and once I purchase something the points magically appear. If yall don't fix this then this shows you don't care about anyone except for the money that you bring in.

harsh boneBOT Dec 6, 2024, 4:41 AM

#

jendralpetruk

Name & server number:
All

Device model and os version:
All

Game version:
Latest

When did the issue happen:
It's been a long time

Description:
When are you guys going to fix the profile issue

hollow tendon Dec 6, 2024, 6:27 AM

#

Profile picture

plucky blade Dec 6, 2024, 7:12 AM

#

Thread

harsh boneBOT Dec 7, 2024, 11:04 AM

#

rathod795

Name & server number:
RATHOD 795

Device model and os version:
REDMI 12 5G

Game version:
Latest

When did the issue happen:
Today

Description:
My dmg. Decrease is showing less when I teleport to another server for Duel kills and in Warzone it's different. When I teleported to 1409 today and attacked a guy my Dmg dec. Was showing 303% and When I attacked someone in Warzone it is showing 333% , The difference occurred in Talent buffs which is 30% for me. also there is no difference in Dmg. Increase in both reports it's 280%

harsh boneBOT Dec 7, 2024, 12:54 PM

#

chri2627

Name & server number:
1922/2863

Device model and os version:
Browserversion

Game version:
up2date

When did the issue happen:
just now

Description:
When attacking an opponent, a notification window appeared with the content "None" and the button "OK"
The fight took place correctly, but the game closed and had to be restarted completely.

In the middle of the fight on the enemy server, a message that you probably don't want to see.

harsh boneBOT Dec 7, 2024, 2:28 PM

#

rob_2.05m

Name & server number:
S1035

Device model and os version:
Latest

Game version:
Newest

When did the issue happen:
Now during TC R-2

Description:
Earned speedups aren’t added to use in TC

#

dolle1

Name & server number:
Dolle S1510

Device model and os version:
Galaxy S24 latest

Game version:
Latest

When did the issue happen:
Today TC

Description:
Get speedups but can't use it. Have it in Inventory but unusable

plucky blade Dec 7, 2024, 2:41 PM

#

Bug

#

Bug

harsh boneBOT Dec 7, 2024, 2:49 PM

#

bella.morte

Name & server number:
Bella☃️

Device model and os version:
iPhone iOS 18

Game version:
X

When did the issue happen:
TC -2

Description:
Can’t use speed ups earned.

harsh boneBOT Dec 7, 2024, 3:15 PM

#

darkangel8889

Name & server number:
DrkAngel 1756

Device model and os version:
Honor X7b

Game version:
Latest

When did the issue happen:
The Entire hour of TC 22:00 - 23:00

Description:
Can't use speed up while attacking

plucky blade Dec 7, 2024, 3:17 PM

#

Thread

harsh boneBOT Dec 7, 2024, 3:25 PM

#

dylan_804

Name & server number:
Dylan 1302

Device model and os version:
iPhone 14 iOS 18.1.1

Game version:
1.520.0.295_1.520.1.20

When did the issue happen:
Today 12/7 9amEST

Description:
No speed ups during TC. Multiple glitches during event.

harsh boneBOT Dec 7, 2024, 6:23 PM

#

_lafix

Name & server number:
LafiX 3713

Device model and os version:
Idk

Game version:
Newest

When did the issue happen:
Since yesterday

Description:
Its not letting me get my pfps... It says its getting checked by an worker but after a 20 hours i still didnt got my pfp... i tried it with 2 diffrent pictures and its still not working...

midnight patio Dec 7, 2024, 8:31 PM

#

.

harsh boneBOT Dec 8, 2024, 7:47 AM

#

antgaskell

Name & server number:

Device model and os version:
Na

Game version:
Na

When did the issue happen:
Na

Description:
The new system for avatar is shite. Jesus didn’t think you lot could make anything worse then it was. Can’t even have a picture of a melted snowman!? What can you have?

primal basin Dec 8, 2024, 12:39 PM

#

Thread

harsh boneBOT Dec 8, 2024, 2:38 PM

#

rathod795

Name & server number:
Rathod 795

Device model and os version:
Redmi 12 5G

Game version:
Latest

When did the issue happen:
Today

Description:
In the final boss attack in Engima Battle we usually get option patting option after beating a beast but today it appeared only for 1-2 seconds and when we clicked on it disappeared immediately. A similar issue was faced by some friends too. Please let me know if it's a glitch or something else

placid marten Dec 8, 2024, 3:56 PM

#

Thread

harsh boneBOT Dec 8, 2024, 4:04 PM

#

chri2627

Name & server number:
all server

Device model and os version:
all devices

Game version:
up2date

When did the issue happen:
now

Description:
shops are not there as after every event

#

zaganakatacocat

Name & server number:
All

Device model and os version:
All

Game version:
All

When did the issue happen:
Now

Description:
Can't check in for the Year End Check In event

#

heeros1324s.2gabumon

Name & server number:
Bullit 1508

Device model and os version:
all

Game version:
all

When did the issue happen:
today

Description:
There is no way to do daily check in event

#

fantom9

Name & server number:
Fantom9 2687

Device model and os version:
iPhone 16

Game version:
1.520.0

When did the issue happen:
Today 11:00

Description:
The year end check in doesn’t allow me to check in

#

rathod795

Name & server number:
Rathod 795

Device model and os version:
Redmi 12 5G

Game version:
Latest

When did the issue happen:
Today

Description:
The check in event is not working and its red dot is irritating.

hollow tendon Dec 8, 2024, 4:26 PM

#

Check in bug

harsh boneBOT Dec 8, 2024, 4:29 PM

#

knight0071

Name & server number:
KNIGHT & ...

Device model and os version:
..

Game version:
...

When did the issue happen:
Arm Race

Description:
We are waiting for an arm race with improved rewards after a long terrifying weeks with an alliance duel event but there is no arm race available in the game.

harsh boneBOT Dec 8, 2024, 4:44 PM

#

groot2119

Name & server number:
2462

Device model and os version:
...

Game version:
...

When did the issue happen:
Today

Description:
Check in event not open

harsh boneBOT Dec 8, 2024, 5:18 PM

#

gramerdim

Name & server number:

Device model and os version:
not important

Game version:
1.508.0

When did the issue happen:
yesterday and today

Description:
end of the year rewards are not available. please smash your hammers against your keyboards harder to fix this

#

angeledwards8292

Name & server number:
2827

Device model and os version:
Na

Game version:
Na

When did the issue happen:
Today

Description:
Can't check in for event

#

alc.uk

Name & server number:
Alc 2216

Device model and os version:
iPhone 18.1.1

Game version:
1.520.0.295

When did the issue happen:
Constant.

Description:
Can’t check in to year end event

#

laplongejr

Name & server number:
laplonge and all players on the 1542 server

Device model and os version:
All devices including Android S21

Game version:
Latest

When did the issue happen:
End of year checkin

Description:
The end of year checkin should have launched worldwide on 9 december 0h00 UTC+8, but the trigger is 9 december 0h00 device time instead.

People have a red dot and can't claim the reward, unless they go in their device settings and change their device's timezone to Beijing to match the server's time

#

joins__

Name & server number:
3618

Device model and os version:
Galaxy S22 Plus

Game version:
1.520.2.20_1.520.1

When did the issue happen:
All the time

Description:
End of the year login, is not working since beginning, in arabic it doesn't show the dates

primal basin Dec 8, 2024, 6:46 PM

#

Thread

harsh boneBOT Dec 8, 2024, 9:35 PM

#

ando1978

Name & server number:
Ando 1668

Device model and os version:
S23 ultra most recent

Game version:
1.520.4.21

When did the issue happen:
Around 3pm (Jamaican time)

Description:
Unequipped a lvl5 may have been lvl6 rare skill decrease damage taken from Starscream to apply to another hero (Storm Shadow) & the game seems to have deleted the skill. Cam you please find out what's happened & reapply? Thanks

placid marten Dec 8, 2024, 11:02 PM

#

Thread

harsh boneBOT Dec 9, 2024, 12:18 AM

#

spiritj

Name & server number:
Spirit 1866

Device model and os version:
iPhone 13 latest OS

Game version:
1.516.1.290_1.520.4.22

When did the issue happen:
Today

Description:
New “Faction Management “ chat is constantly updated and shows a red dot for chat continuously. The chat is not helpful and there is no way to turn off the notification. This makes the red dot notification for communication useless for everything else. Please fix this is hugely irritating. Thank you for listening.

harsh boneBOT Dec 9, 2024, 3:45 AM

#

tirnanah

Name & server number:
Any

Device model and os version:
Doesn’t matter

Game version:
Still doesn’t matter

When did the issue happen:
All day

Description:
Turn off the faction management chat. It is completely unusable, the red dot can’t be muted, and it has not stopped all day…

#

cheese1992

Name & server number:
Resident evil

Device model and os version:
Resident evil

Game version:
Resident evil

When did the issue happen:
Resident evil

Description:
Resident evil store had a roller to last 1 more day but the tab is gone!!!

harsh boneBOT Dec 9, 2024, 9:37 AM

#

laplongejr

Name & server number:
Event ticket's shortcut doesn't work

Device model and os version:
Samsung s21

Game version:
Unknown

When did the issue happen:
This week

Description:
Usually, the "use" button on time-limited blue tickets lead to its relevant store.
However, this month it simply leads to the events tab and requires the player to navigate to the time-limited store directly

harsh boneBOT Dec 9, 2024, 2:04 PM

#

secretaznman144

Name & server number:
Secrtazn 1508

Device model and os version:
iPhone

Game version:
Idk

When did the issue happen:
Current and ongoing

Description:
Ultimate dominate enigma whatever it is called will not allow me into battle.

harsh boneBOT Dec 9, 2024, 2:25 PM

#

rathod795

Name & server number:
Rathod 795

Device model and os version:
Redmi 12 5G

Game version:
Latest

When did the issue happen:
Today

Description:
Can't find the extra troops I bought from the merit store of Ud in my bag.

#

ronstahmonstah

Name & server number:
Monstah server 1542

Device model and os version:
Android

Game version:
Newest

When did the issue happen:
During the battle (right now today)

Description:
I bought 1k troops from the denominator event store and they arnt in my infantry. How can I I engage in this battle without the promised troops.

plucky blade Dec 9, 2024, 2:45 PM

#

Thread

#

Thread

#

Thread

harsh boneBOT Dec 9, 2024, 3:00 PM

#

squalli

Name & server number:
Squalli 1951

Device model and os version:
Windows 11 23H2 - Coputer

Game version:
1.520.4.21

When did the issue happen:
Ultimate Dominator - 15h+

Description:
i have kill ~1400 valhalla unit but not count.. for the quest

#

athena.mm

Name & server number:
all

Device model and os version:
all

Game version:
all

When did the issue happen:
during UD battle today

Description:
reinforcing the ruin shouldn't consume VIT

harsh boneBOT Dec 9, 2024, 3:22 PM

#

kama2315

Name & server number:
Kama 2315

Device model and os version:
Samsung s24

Game version:
Newest one

When did the issue happen:
During ud battle

Description:
I can't buy troops in shop.

harsh boneBOT Dec 9, 2024, 3:42 PM

#

balzonya

Name & server number:
1473

Device model and os version:
android

Game version:
current

When did the issue happen:
today

Description:
during UD battle my vals didnt go to repair facility and got demoted. the notification you all sent out said that they would be sent to repair facility regardless if they attack or defended.

harsh boneBOT Dec 9, 2024, 4:54 PM

#

torwald1968

Name & server number:
s740

Device model and os version:
Apple IOS 18

Game version:
Latest

When did the issue happen:
During Dominion Fight

Description:
Crystals for the lost server don’t count obvious the people collected the 50

harsh boneBOT Dec 9, 2024, 6:14 PM

#

katiee0100

Name & server number:
Katie 1542

Device model and os version:
Android

Game version:
Top war

When did the issue happen:
During UD and Now is still not fixed

Description:
We can't get the units from the merit store , is the same for all players in the server

harsh boneBOT Dec 9, 2024, 10:35 PM

#

tuxy2158

Name & server number:
Tuxy 2682

Device model and os version:
iPhone / Browser

Game version:
Current

When did the issue happen:
Today UD

Description:
My reward page shows me 805 destroyed Val’s, while I got reports in which I destroyed far above 2k Val’s

harsh boneBOT Dec 10, 2024, 1:13 AM

#

j_lay

Name & server number:
666

Device model and os version:
iPad

Game version:
xyz

When did the issue happen:
recently

Description:
So many players are quitting because of all these money hungry trash events.

harsh boneBOT Dec 10, 2024, 4:15 AM

#

forfun9324

Name & server number:
S2365

Device model and os version:
Iphone 14 and latest version ios

Game version:
Latest version

When did the issue happen:
Redeem troop during UD

Description:
We have reedeem troop during UD but we have receives anything

harsh boneBOT Dec 10, 2024, 12:14 PM

#

rathod795

Name & server number:
Rathod 795

Device model and os version:
Redmi 12 5G

Game version:
Latest

When did the issue happen:
Today

Description:
Although the TW has started pfp option for all but every picture is being monitored by AI first and it is rejecting so many pictures that are used in general everywhere and says it's violating the rules. I tried 5 different pictures each of them is of Lord Shiva. Every picture consists of a trishul only which is his weapon. We are playing a game where weapon pictures aren't allowed but where ships and tanks are allowed to fight and game is based on fights only. We have paid a huge amount for that one PFP option and yet we aren't able to post our favourite picture as Pfp. Please refund me my amount and take back your privileges which you offered in that amount.

harsh boneBOT Dec 10, 2024, 4:19 PM

#

rathod795

Name & server number:
Rathod 795

Device model and os version:
Redmi 12 5G

Game version:
Latest

When did the issue happen:
Yesterday during UD match

Description:
I had captured lvl3 buildings as well as had reinforced them for long time but only 4 points are given in total, the second issue is regarding Valhalla counting its showing 0 Valhalla killed till now but I can share more than 10 reports where I killed around 1800+ Valhalla in total. I'm not surprised with these old bigs which are still there but can't hold my anger pls fix this and compensate or give us our scores correctly.

harsh boneBOT Dec 10, 2024, 7:13 PM

#

.texaport

Name & server number:
Tex 2864

Device model and os version:
iPhone 16 18.x

Game version:
Doesn’t matter

When did the issue happen:
Today ish

Description:
PFP AI reviews are racist, implement human checks for rejected, until you can train a less racist model

All black dudes with Santa hats getting rejected for rule violations, white dudes with Santa hats are fine

placid marten Dec 10, 2024, 7:31 PM

#

Thread

harsh boneBOT Dec 10, 2024, 8:56 PM

#

gramerdim

Name & server number:
doesn't matter

Device model and os version:
doesn't matter

Game version:
1.508.0 & unknown

When did the issue happen:
Sunday 8th December 2024

Description:
When my squad attacked 1 of the 2 "Ultra Enigma Beasts" (the 2 small bosses in the enigma realm which give relics in forms of stones in the realm map) it did NOT receive said relics from attacking 1 (one) of the 2 (two) "Ultra Enigma Beasts". Please do NOT compensate us with 50 gems

modern geyser Dec 10, 2024, 9:21 PM

#

Enigma Beast Relics

primal basin Dec 10, 2024, 9:23 PM

#

THREAD

#

Thread

harsh boneBOT Dec 11, 2024, 1:38 AM

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thealex305

Name & server number:
Alex 869

Device model and os version:
iPhone 16 latest OS

Game version:
Latest

When did the issue happen:
Since you released this 💩 new PFP review system

Description:
Your piece of 💩new profile pic system just rejects all the pictures. Nothing wrong with the pictures I’m attempting to post

hollow tendon Dec 11, 2024, 2:21 AM

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Pfp issue

plucky blade Dec 11, 2024, 4:13 AM

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Thread

harsh boneBOT Dec 11, 2024, 2:27 PM

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artuntaure

Name & server number:
artu, s2610

Device model and os version:
h5 browser

Game version:
h5 browser

When did the issue happen:
Enigma Dominators Neutral City fight

Description:
Faction allies are blue buildings, but their marches are red. This is very confusing when monitoring the map.

harsh boneBOT Dec 11, 2024, 3:11 PM

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balz2748

Name & server number:
Balz 1257

Device model and os version:
iPhone

Game version:
Whatever is on phone. Doesn’t matter

When did the issue happen:
Today

Description:
Neutral city. Players had difficulty figuring out how to get in. Red lines for allies made things confusing. No vip store to buy ports.

Should make the repair like TC so that players can actually play. Some players are still making troops from losses Monday. 1k cards from merit isn’t going to help with this dumb schedule.

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asd.2255

Name & server number:
asd 1508

Device model and os version:
web browser

Game version:
1.521.0.22

When did the issue happen:
During enigma dominators today

Description:
Stats in the reports are off the rails (atk, hp, dmg+, dmg-, march size, etc.). DEF seems to be correct.

primal basin Dec 11, 2024, 3:48 PM

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Stats During ER Dominator

harsh boneBOT Dec 11, 2024, 7:02 PM

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neel4577

Name & server number:
s1721

Device model and os version:
samsung f41

Game version:
1.508.1_1.521.1.25

When did the issue happen:
unable to login to 2nd id through Facebook...

Description:
I'm trying to login my 2nd id which is bind with my Facebook but it shows error ...

torpid rampart Dec 11, 2024, 7:53 PM

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Thread

harsh boneBOT Dec 12, 2024, 4:17 AM

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1234con

Name & server number:
3688

Device model and os version:
Samsung, android

Game version:
1.520.4_1.521.1.25

When did the issue happen:
December 11, 2024

Description:
after i reset my profession, the skill in the 6th slot disappeared

plucky blade Dec 12, 2024, 5:17 AM

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Thread

harsh boneBOT Dec 12, 2024, 10:20 AM

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mike_hfd

Name & server number:
Nukem 1508

Device model and os version:
Galaxy s23 ultra

Game version:
1.0.265

When did the issue happen:
Now

Description:
Bought 80 skill shards of storm shadow and gave me silence skill instead.

placid marten Dec 12, 2024, 11:09 AM

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Thread

harsh boneBOT Dec 12, 2024, 2:46 PM

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nle109

Name & server number:
nle109 1257

Device model and os version:
Android

Game version:
1.1521

When did the issue happen:
dominator realm

Description:
I joined a realm team but couldn't actually join the event.

harsh boneBOT Dec 12, 2024, 3:40 PM

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balz2748

Name & server number:
Balz 1257

Device model and os version:
Doesn’t matter

Game version:
Doesn’t matter

When did the issue happen:
UD rewards today

Description:
UD rewards don’t match what we got in mail. Fix your shít please.

plucky blade Dec 12, 2024, 3:47 PM

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Thread

harsh boneBOT Dec 13, 2024, 12:39 PM

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eieiohhhh

Name & server number:

Device model and os version:
iPhone, latest

Game version:
Latest

When did the issue happen:
Overnight

Description:
Hero bonds that were completed based upon a hero's XP level, not star level, that were reset overnight, as they now require star level to unlock. none of the XP books were refunded. Change log says "new attributes" were added, but, all you did was realize people could finish their bonds with XP books and changed what had been well established for years and made is based on star level/gold shards.

plucky blade Dec 13, 2024, 4:17 PM

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Thread

harsh boneBOT Dec 14, 2024, 4:34 AM

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jenirawr

Name & server number:

Device model and os version:
.

Game version:
.

When did the issue happen:
.

Description:
Censor censors non censor words.

"Hey that sucks" currently rejected and deletes everything I wrote
Sucks is the least of your worries and the censor sucks.

harsh boneBOT Dec 14, 2024, 10:30 AM

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bigxan420

Name & server number:

Device model and os version:
Nah

Game version:
Nah

When did the issue happen:
Today

Description:
Mining hub says i have 204 units in mining yet I only have 184🤣

hollow tendon Dec 14, 2024, 3:36 PM

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Reply

harsh boneBOT Dec 15, 2024, 4:15 PM

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npc71551

Name & server number:

Device model and os version:
Browser

Game version:
1.522.2.26

When did the issue happen:
Christmas event: Christmas magic show

Description:
Christmas event: Christmas magic show "magic change" have visual bug and make some bases invisible.

harsh boneBOT Dec 15, 2024, 6:48 PM

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cheese1992

Name & server number:
No

Device model and os version:
No

Game version:
No

When did the issue happen:
No

Description:
Growth fund #2 has a permanent red dot when viewing inside the tabs menu

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beav1977

Name & server number:
Beav🐍 2287

Device model and os version:
Samsung Galaxy S20 - Latest

Game version:
Latest

When did the issue happen:
Server Map

Description:
New Christmas Base Skin is not Smooth Mode compatible. Will not display.

placid marten Dec 15, 2024, 7:13 PM

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Thread

harsh boneBOT Dec 16, 2024, 3:36 AM

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brokenlight5

Name & server number:

Device model and os version:
galaxy A52

Game version:
1.522.1_1.522.2.28

When did the issue happen:
Magic show twice

Description:
Froze for unknown reason

plucky blade Dec 16, 2024, 6:17 AM

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Thread

harsh boneBOT Dec 16, 2024, 11:31 AM

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wolfin_can_bite

Name & server number:
770

Device model and os version:
iPad Pro / os version: iPadOS 18.1.1

Game version:
1.522.1.302_1.522.2.27

When did the issue happen:
When the neutral city announcement happened? 1 hour ago

Description:
None of us can see our neutral city war declarations, nor the opponent servers

primal basin Dec 16, 2024, 1:14 PM

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Thread

harsh boneBOT Dec 16, 2024, 2:07 PM

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inferno6827

Name & server number:
Inferno

Device model and os version:
iPhone

Game version:
Latest

When did the issue happen:
9 est

Description:
Cannot gain access to one of the city’s which we declared war on

harsh boneBOT Dec 17, 2024, 12:20 PM

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henn_37998

Name & server number:
2924

Device model and os version:
All devices

Game version:
1.522.2.26

When did the issue happen:
Every time we log in.

Description:
Every time we log in, there are so low amount of players, we ask Devs to merge servers, so that we can have more fun on svs events.

harsh boneBOT Dec 18, 2024, 1:13 PM

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ztb9345

Name & server number:
ZTB 2610

Device model and os version:
All

Game version:
1.522.1_1.5230.29

When did the issue happen:
Currently happening

Description:
In ED event tab, mail icon leads to map not to mail

hollow tendon Dec 19, 2024, 1:59 AM

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ED Mail Bug

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Server merges

plucky blade Dec 19, 2024, 3:52 AM

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Thread

harsh boneBOT Dec 20, 2024, 12:07 AM

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squirelchaser

Name & server number:
Rafiki 2567

Device model and os version:
iPhone 11pro max. 1.532.0

Game version:
1.523.0.303_1.523.1.29

When did the issue happen:
Since I updated with the new patch

Description:
When I open my backpack on the world map will open the construction building tab for in base building and decor builds on the world map

hollow tendon Dec 20, 2024, 3:29 AM

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Reply

harsh boneBOT Dec 20, 2024, 9:16 AM

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sp0ck

Name & server number:

Device model and os version:
Google CHROME

Game version:
1.523.1.28

When did the issue happen:
After last update

Description:
I don't get shards anymore in hunting guild to complete map.

torpid rampart Dec 20, 2024, 9:29 AM

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Thread

harsh boneBOT Dec 20, 2024, 12:21 PM

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schnecki.

Name & server number:
Schnecki , S2619

Device model and os version:
iPadOs-Version 18.1.1 , iPad Air (3.Generation)

Game version:
1.523.0.303_1.523.29

When did the issue happen:
Today after update 20.12.2024

Description:
Game not Downloading , been running on Start Page for more than an hour still shows 0% , not happy as I mainly play on my Tablet

placid marten Dec 20, 2024, 3:09 PM

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Answer

harsh boneBOT Dec 21, 2024, 3:25 PM

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npc71551

Name & server number:

Device model and os version:
All

Game version:
1.524.0.29

When did the issue happen:
Level 3 neutral city

Description:
Level 3 neutral city allow only faction top 3000 CP rank to enter.
CP ranking include dead accounts. Later when factions reach near to 60 warzones top 3000 will be filled with dead account and only handfull of people can enter to Level 3 neutral city. Same issue might be included to Void city.

Remove dead accounts (over 2 weeks offline) from faction CP ranking.

plucky blade Dec 21, 2024, 4:06 PM

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Thread

harsh boneBOT Dec 22, 2024, 1:39 PM

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cheese1992

Name & server number:
All

Device model and os version:
No

Game version:
No

When did the issue happen:
When do you think

Description:
Wrong time for realm

harsh boneBOT Dec 22, 2024, 3:03 PM

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just_jessie

Name & server number:
JJ 1508

Device model and os version:
S24 plus latest

Game version:
Latest

When did the issue happen:
In Enigma realm

Description:
Big boss in the centre was unable to send after first few tries and didn't receive any rewards for it. I get them everytime. Compensation and sort your game out please

harsh boneBOT Dec 22, 2024, 4:53 PM

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cheese1992

Name & server number:
No

Device model and os version:
No

Game version:
No

When did the issue happen:
No

Description:
Loot quest ship usually gives parts for doing radar but if someone else does your radar you don't get any parts!!

harsh boneBOT Dec 23, 2024, 11:42 AM

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alsago

Name & server number:
2275

Device model and os version:
Topwar

Game version:
Alsago

When did the issue happen:
Desde ontem a noite

Description:
Não estou recebendo materiais para a construcao do loot quaest quando ataco as dark force, nem quando cumpro as missoes do radar. Assim fica dificil de competir

hardy steeple Dec 23, 2024, 12:23 PM

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Problema com a Loot Quest

harsh boneBOT Dec 23, 2024, 5:10 PM

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ando1978

Name & server number:
Ando / 1668

Device model and os version:
Samsung 23 Ultra / most recent

Game version:
Most recent

When did the issue happen:
22/12/24

Description:
My niece deleted TW. I've tried reinstalling & retrieving using Facebook but it's not working.
Are you able to reinstate it? I've also raised a log in game

placid marten Dec 23, 2024, 9:07 PM

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Thread

harsh boneBOT Dec 24, 2024, 10:04 AM

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chaddiesel

Name & server number:
Spice - Server Number: 3824

Device model and os version:
PC - Web Browser

Game version:
Version No: 1.524.0.29

When did the issue happen:
Early Today (19:18 PST), and again Approx. 15 Mins ago (01:45ish PST)

Description:
Buff Bases are not transmitting aura buffs to people around the base using buff as intended. Specifically Atlantis. Solo buffs are functioning, just not mutual buffs. I used mine and no one got them, and DROGON used his and no one got the buff either.

hollow tendon Dec 24, 2024, 10:41 AM

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Alliance buffs from base skins

plucky blade Dec 24, 2024, 10:47 AM

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Thread

harsh boneBOT Dec 24, 2024, 4:45 PM

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laplongejr

Name & server number:
1542

Device model and os version:
Server-side

Game version:
Dominators

When did the issue happen:
At the end of round 4

Description:
It seems factions can't capture warzones whose dominant server is defeated during the same round?
1542 was member of K3535 at the start of round4
3535 lost against 22xx, 1542 lost against a 17xx server

1542 is now independant (as K3535 disbanded) despite having lost during round 4 and expected to join the K17xx

harsh boneBOT Dec 25, 2024, 12:47 PM

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ronstahmonstah

Name & server number:
1542

Device model and os version:
Os

Game version:
Denominatirs

When did the issue happen:
End of round 4

Description:
My server is 1542 In the latest faction battle. I can say with 100% certainty that 1718 took both of our buildings and our capitaland we did not even put up any defence . Our own servers battle logs have been completely erased and we have not been added to 1718s faction as we should have been.

This complaint has been logged by several people and has been raised both through the in game system and here on this discord page but no effort has been made to rectify this. I had faith that this would be fixed quickly however now I'm getting worried that my players will miss out on the rewards. Please look into this as soon as possible.

plucky blade Dec 25, 2024, 7:09 PM

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Thread

#

Thread

harsh boneBOT Dec 26, 2024, 1:37 AM

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paijo3408

Name & server number:
Paijo 3540

Device model and os version:
Web Browser

Game version:
1.525.1.31

When did the issue happen:
Today

Description:
When helping people to the Tower of Strife, I can't see Zhen in my hero march..

plucky blade Dec 26, 2024, 5:47 AM

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Thread

harsh boneBOT Dec 26, 2024, 6:04 PM

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nle109

Name & server number:
nle109

Device model and os version:
android

Game version:
current

When did the issue happen:
today

Description:
Transfers appear closed already even though we should have until the next reset. Please fix.

willow flare Dec 26, 2024, 6:18 PM

#

Transfer time

harsh boneBOT Dec 27, 2024, 4:20 AM

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knight0071

Name & server number:
KNIGHT

Device model and os version:
.

Game version:
.

When did the issue happen:
ED battle merit points did not receive on loss

Description:
I got 1 merit token in battle after losing the battle and the opponent burned my whole base

placid marten Dec 27, 2024, 11:37 AM

#

Thread

harsh boneBOT Dec 27, 2024, 5:14 PM

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zaganakatacocat

Name & server number:
1866 / TacocaT

Device model and os version:
Galaxy S22 Ultra / Current

Game version:
Current

When did the issue happen:
Today

Description:
ULTIMATE DOMINATORS - ELITE RANKING REWARDS: Two players, same warzone, same team - one of us got the email saying "Your Warzone Ranked 4", the other relieved "... Ranked 2". Regardless of being 4 or 2, they should be the same. Either both 2 or both 4.

These types of issues confuse and frustrated our players. Please resolve.

Thanks.

harsh boneBOT Dec 29, 2024, 12:09 PM

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chemicalcon

Name & server number:
Chemical S3883

Device model and os version:
iPhone 13 18.1.1

Game version:
1.524.0.304_1.526.0.6

When did the issue happen:
Today about 10minutes ago

Description:
Bought 0.99p sale and never got the items but payment has been taken