🐞│bug-report

[umbral whale]

Fixing Twitter issue? Can't bind to anything else if I can't switch to it in first instance.

[placid marten]

Please contact customer support to help you with issue.

[umbral whale]

🤔 as I am not only person with issue would a global fix not be better

[sleek bronze]

Can someone please explain how TC says it randomly selects people for a squad with highest CP and then only selects 11 out of 35? Why wouldn’t 35 members be selected but yet we only had 11 selected for squad a

[fiery trail]

Yes

[plucky blade]

What does system tell you?

please double check these factors. Also please send me a DM, there is slowmode here

[onyx frigate]

Something wrong happen with the monster desciption. Happened in Vietnamese mode

[plucky blade]

Gotcha, thank you!

[steep jungle]

About TC Participation Eligibility
When I signed up, I was in Alliance A. After I signed up, I left and moved to Alliance B.
Then Alliance A entered TC just now
I can't get in
Is this a bug?

[fickle mesa]

Can't link account to discord. I copy the code from the game and paste it in the bind account channel but it doesn't trigger in game. I've tried several times.

[placid marten]

You can send DM to me, so I can see what you're doing wrongly

[covert palm]

$50+ for 1% Gathering speed? These stats are not in line with all the other decor sets, which provide 5% at each level, and the pricing is also way out of line. The pieces in the newer Decor Set Store are around $10 each, 800 tokens each.

[modern geyser]

thank you so very much ! I was about to buy it and level it up . thank you so very much one more time 🤗

[ocean blaze]

Let’s just hope they lower that instead of increasing the ones in the decor set store, otherwise alot will stop spending 😂

[muted spoke]

Titan canyon matching needs some work, this is getting to be every event lately

[hollow oyster]

I didn’t received titan canyon received,it is been more than 8 hours

[raven cave]

I'm with Zeke, the matching has been horrible. Our average was around 40cp while we go up against Vivid servers that are pushing over 60mil CP

[proper fossil]

U get it when both squads are done with their battle as some rewards are given on the basis of best results out of the 2 squads battle

[grave creek]

Can't view friends base inside titan canyon, used to be same issue in odin now problem is in tc, game totally freezes Everytime, needs to force restart game.

[magic hazel]

Not sure if it is a bug or not, but mechanicals missiles is costy and so slow because of the animation, like when i need to stop someone's base from moving i use the missile then he run away while the animation still running, and that is it i lost 4 days of collecting matrials and 2 days of waiting, as well as all other missiles, please make it instant without 10 seconds animations

[halcyon oar]

It’s 5% for each level increased Thank you for reporting! We are fixing it

[tacit geyser]

This happened in titan canyon , he has a shield all the time attacking ,Facilities and bases , and jumping all around the map without losing his shiled, is this a glitch or hack!!

[solemn vine]

Я заметил баг , сколько вы заплатите ?

[neon totem]

In TItan canyon. My HT died but defense is not auto deploying unit. Lost battle 5-6 times for same reason. My march is 200 but only 178 fought in defense. Fcking annoying. Give me my gems back wasted on repair.

[neon totem]

One more. Had 222 ships but only 164 deployed?

[wheat gorge]

Please fix radar. Haven't received a 5* in over 2 weeks for clearing it.

[plucky blade]

clear it when it lasts more than 10mins and you will have free 5* mission

[plucky blade]

please DM me, I dont think it's a bug, some defend set-up misunderstanding.

edit: yeah the first march was the main march in War Hall set up, it missed HT slot and didn't autofill that slot, my bad for misunderstanding, was too fast-read 🥹

[grave creek]

I don't think it's a bug either, but there should be a system in place like: if main set up isn't 100% available then it will default to the backup so it'll actually send out a full march instead of partial marches. Or make it so it auto fills in the empty spot in case of not 100% full like if HT is hurt it'll send replacement HT or replacement troop type.

Edit to reply: autofil HT only applies to round 2 and above. Not round 1 @neon totem

[neon totem]

It was defense that's why i was puzzled it shld be autofill like it does in other battles
Edit. . Ok well it sucks if it is true. Imagine loosing battles bcoz it doesn't autofill. I wonder how no one ever complaint abt it.

[willow adder]

Tamam para eror verıyorda bukadar da olmaz 😅

[potent flame]

Akatora event was supposed to start on 3119, but it hasn't.

[halcyon oar]

Could u plz dm UID and more details

[grave creek]

Vit speed no change

[plucky blade]

please restart the game

[strange quartz]

Top Trial march setup is crashing over and over again when changing a hero from a set formation. I have to restart the game every time this happens. Seems this happens when you select a hero twice across your marches

[covert palm]

Can you fix the pricing also? The price does not match with the sets in the new Decor Store, it’s over double the $$. 1680 tokens vs 800 tokens. The number of the 2 different tokens is the same per $1 spent

[strange quartz]

The prosperity indicator is so broken... S2388 asked for a server merge. There is just one alliance with a few players left. And yet, their prosperity rating is higher than the ones of servers with 3 or 4 times the players. So if one wants to transfers, this is the place to go? The rating says they are pretty active. Even if they were all very active, there is barely anyone on that server compared to a lot of others, with the same or worse ratings.

[thin berry]

Is this a bug? Don't allow me to refresh current stage? Or on specific stages you can't refresh?

[placid marten]

Message says, it's fixed setup.

[thin berry]

Yes but for what is given this 10 free refresh when I cant use it and in next day?? When I'm stuck on some level., don't make sense this. So whole event I will be stuck here becouse refresh is forbidden for every 10 stages?!

[vagrant fiber]

Hmm

[grave creek]

I think it's forbidden at the last battle of each stage, so 5 restrictions total. Basically to prove you're worthy of a victory. The message also indicates each lineup is preset and not random enemies.

[halcyon oar]

Plz dm UID

[full cobalt]

its not increasing I've killed over than 7 9 but it's still 19 showing fix this plz

[modern geyser]

??

[proud sail]

Hello , this is a new version of TC 🙏 not bugged

[hushed parrot]

Any details on what's new or different?

[plucky blade]

#1138025713161740381 message

[arctic kernel]

Merged level 15 chip stats are bugged! Please fix this.

[placid marten]

It's swap gold chip. It's for use in overclocking as a compensations for overclocking before new overclocking system, not for use in HT now.

[arctic kernel]

So I need to swap this, when the event returns? When can I expect it to return and do I get my used materials back, because it wasn't clear at all that this was the case?

[placid marten]

As it's just finished, in about 3-4 weeks probably. You should get 65% of invested experience back. If not, please contact customer support to check why you don't get 65% materials back.

[arctic kernel]

Shouldn't it be 100% because it's lacking communication that this skill wasn't supposed to be used on the ht?

[placid marten]

Chips lose 1/3 of experience value when used ,so no. But, you can contact customer support, see if they can do something about it.

[thin berry]

That's not the point of event, becouse some players will be stuck there for whole event, where is the fun, if line up is harder and you cannot pass it or even refresh it, total bug or broken new system of top trial, we're give chances only to whales :))) I through its a bug, becouse previous event we didn't had this.

[arctic kernel]

Okay I'll ask support to compensate the loss in xp

[plucky blade]

It's a new version of TC called Battle of Legend , kindly check this #✏feedback-battle-of-legends . It's not a bug

[quaint ice]

Some barracks don’t delete after deletion.

[worldly totem]

In my top trial when i tried to change out heroes the screen did this & got stuck blinking like this & then sometimes it works. Wondered if it was a bug or what? Thank you

[hollow oasis]

So I see I'm not the only one. I let it run for a smooth 13 minutes and just this. Had to close out the app completely and it still does it.

[tranquil bluff]

@proud sail bonsoir j'aurais besoin d'aide s'il vous plaît

[plucky blade]

salut, vous pouvez d'abord envoyer un message au mod France
@slate ice

[worldly totem]

If I hit the back button on my phone i can get back to game with no issues but I cannot play top trial when again until I restart also.

[rose cradle]

Lately there's too many bug and lag on the game . Most of it they already complain here , please do something and thanks for your hardwork 😊

[rugged quest]

So I don’t get to play/sign up for the new game or is it already broken?

[modern geyser]

UI bug, plus no explanation of why I don’t qualify

[proud sail]

Hello , it was fixed, pelase relogin and check thx for repoting~

[gusty pier]

HELLO I HAVE PROBLEM WITH MY ACCOUNT I CAN NOT OPEN

[modern geyser]

Hello, please send a dm to me

[rugged quest]

Transfer system is broken. please fix so I can be top 5 of some random server to partake in this new event.

[plucky blade]

it's not a bug, transfer is closed till the end of this month.

[dreamy hazel]

Why after 4 years is the music playing all of a sudden... Yes I have it off in settings

[terse quartz]

Vip status not showing and I cannot claim daily vip gifts.

[mortal pulsar]

Stop silent nerfing of heros, just to force us to buy a new hero. A trigger rate of 20% of Maximo is a bad joke!

There were 5 opportunities for maximo to shoot and it did shoot 1x... the last time. Not long ago Max triggered 4x at least under the same circumstance !
If you would do it to balance all hero, I would understand it but we are at the point where your greediness becomes unbearable. As a product we bought is altered after sale , this is clearly a bug!

[modern geyser]

Hello, please tap at profile picture -> Settings -> Settings (again) -> and turn on this 👇

Hello, please use this channel for its purposes. If you want to give feedback about mod(s) please contact with Lev0 @wild ibex

[cyan bolt]

Most heroes triggers are rng (%) based, Maximo needs to hit Number 30 - 100 to trigger, and having in mind it is completely random, sometimes it may hit below 30, which doesn't triggers, on that case 4 out of 5 times the rng choosed 30 or lower, resulting in that low amount of triggers, bad luck only so not a bug

[modern geyser]

Your feedback can be shared in #📮│game-suggestions @void sapphire 😊

[swift carbon]

I didn't know I get 29 attacks

[proud sail]

plz dm uid

[modern geyser]

can't accesss the browser version it's stuck here

[placid marten]

It might be issue with internet connection? Try to start it more than once. On bad internet connection, it takes more time (I have right now really bad connection, so I know).

[raw lotus]

ongoing supply and i couldn't attack the crate telling me not enough time left to intercept eventho truck was still going for almost 3 mins and i was right next to him

[plucky blade]

Thank you, will report to the team

[short hull]

I cannot swap over to my account linked to Game Center. I click the button, it buffers and then the menu to confirm the acct your swapping to never appears. I’ve reset the app several times to no avail

[proud sail]

Thanks for letting us know 🙏

[plucky blade]

please DM me

[wind harness]

Alot of servers are on el and cannot do the heartthrob as none are here on the map

[half breach]

Hello i purchased the bravery trail premium pack, money is also deducted; however i’ve not received the pack, please help

[plucky blade]

please DM me

[dark pecan]

I get 3 shards lvl2 for striker, yet it didn't merge

[plucky blade]

you mean having 3 decor Striker lv2? Please send me details through DM

[thin vapor]

I can not farm, mine, or get oil if I try it locks up the game. can anyone help with this?

[modern dagger]

Hi guys, has the gold equipment chest been removed from cupid arrow event ?

[strange quartz]

Orange armor and weapon choice chest are in the rotation.

[mighty surge]

Does binding account to twitter just not work?

[grave creek]

Twitter is not a company so no.

[pliant wagon]

Missing item name in SvS ranking

[plucky blade]

gotcha, sending to the team

[coarse jungle]

We are in EL at 2735. we have the heartthrob event. I kill them in EL, but they don’t give any points. Do they only count on the home server? That must be a bug. Please fix. Thanks!

[placid marten]

You have to be VIP 8+ to be able to get gold equipment in cupid event

[fleet pagoda]

I registered for the individual event in Titan which I qualified for and now it’s saying I didn’t and the battle is going on. I’m guessing I’m just screwed.

[potent laurel]

A bug that should be fixed is the report button actually getting looked after

[long zephyr]

Formation boxes from Battle of Legends do not include defence. This is a bug I hope.

[dark pecan]

Why the aurorae coin is sold out in the store while I didn't buy any?

[proud sail]

Thank you ,this is the right item, we will make adjustments 😊

[astral drum]

Is there a glitch with the Titans Canyon rewards only giving out 2 types of formation papers?

[plucky blade]

No, it's the right item. They will make adjustment later

[modern geyser]

issue is not with the internet, but once i cleard my cached of browser it worked 🙂

[midnight patio]

Hello, already answered here
#🐞│bug-report message

[broken willow]

🐛 Hey i think the entire game is broken not sure if this is classed as a coding error but maybe someone can look into it because its sure bugging me . There's items and features ingame no one wants and other things we want but not getting 🤣

[nimble palm]

Yea new things keep coming. But never updating the stores/rewards.

[restive lynx]

Auto deploy to a lvl 6 facility is still sending a full march of regular units. Facilities only last 10hrs, so surely it should only send enough units for 10hrs Gathering.
Just checked lvl 3 Odinium mines on the map as well. This also sends a full march for the maximum 800 Odinium.
Thank you for removing Formation Tech on Gathering Marches, I requested this when Formation Tech was introduced. 😀

[strange quartz]

Right after the update, nothing changed. Even restarting the game after a few hours did nothing. Currently the march goes out without valhalla units and without formations. So far, so good. But as beav said, the march size does not match the time one can gather in the facilities. Full marches go out.

[crude stone]

I got dis black square after changing my pfp. it's killing me. Pls help. It don't. :[

[placid marten]

Does restarting the game helps? Or, if not, try to reboot phone.

[wintry gale]

The black square is the new world

[brisk tree]

The new patch has helped with deploying troops to gathering resources, except for gathering from facilities. Still sending full march, not accounting for expiration time of the facility

[restive lynx]

Already noted on my and Agent000's post above.

[torpid rampart]

intresting

[plucky blade]

restart the game/phone please ❤️

[modern geyser]

I think the Drop rate in "into the unknown" is broken please fix it!!

[wild ibex]

Drop rate of Amalia boxes is broken too…..

[ocean blaze]

is this meant to reset? Yesterday it was 40-200 on this particular square

[lucid tendon]

I can not see the missile gained by me by stepping on the stone. All I could see the missiles collected from the Bravery Trail. It should display every missile that I gained same as my team mates

[maiden harbor]

As server leader, I can give recognition gifts to others but not myself. This is correct. 1) However, the staff officer can give gifts to themselves as well as others. This position should have the same restrictions as the server leader. 2) In addition, the system allows multiple gifts to the same person, gifts should be restricted to one per person. 3) Please note when clicking on the base, the button doesn’t say recognition, it says “Pack”. For someone new to the position, this is difficult to decode. It would be helpful if the label of this button could be changed.

[proud sail]

Thank you! Will report to team !

[proud sail]

This tab is for collecting . You can check the sending record in team up tab

[proud sail]

There’s a chance rate to get 40-200 damage missile, most of them are 20-100

[terse harness]

Where is the team up tab?

[shrewd bolt]

help me with this bug everytime i go to world it always goes blank green or blue, i cant play properly, ive been idle every 2 days or 3 days because of this bug, ive tried everything, un install, reset, etc

[plucky blade]

please check DM

[lime oasis]

Base favs not working now

[torpid rampart]

it says recruit why cant i do it? when i click on the base skin shards

Then remove the recruit rubbish now because all them bases all the way and my other bases at bottom

[modern geyser]

👀👀👀

[plucky blade]

maybe for incoming "mystery" event.

edit: oh there we go, thanks Svan

[strange quartz]

This is still a bug, since the whole order in the menu is screwed up. My Favs are somewhere in the middle, between the new skins at the bottom and the olders one at the top, which we can "recruit".

I guess the Glorious Citadel from Top Trial shouldn't be recruitable with skin shards either. Same with leader's Demeanor or the EL skins

[modern geyser]

Someone mentioned that the skins selection is messed up ? All favorites are down and the recruit is not recruiting anything.

[strange rapids]

Base fav all messed up

[full geyser]

Base skin order all changed.
The ones we don't have are on top, then the faves, then others we have.

Change it back. So inconvenient.

"Recruit" with shards don't work either.

[placid marten]

Hello, this is reported to devs, we are waiting for fix.

[grave creek]

#🐞│bug-report message

[wintry gale]

Please can you address the annoying short march hang generated by crystal cabin? Why does is effectively increase the march time by hanging for 4secs, it also causes real frustration when trying to select towers. Can you make priority selection apply to towers and your own march at least so I’m not constantly stuck selecting my own march when I’m trying to be fast? @placid marten as per discord video attached. It’s mad annoying…

[grave creek]

Main navy march was out, so they chose army heroes instead? But then the 2nd round chose navy heroes for the rest of my navy troops? Make it make sense.

[modern geyser]

The rendering of the text is not well aligned with the frames

[hardy steeple]

Full text only available in landscape mode

[plucky blade]

thanks guys, goona report this now

[proud sail]

Got it

[grave creek]

New ruin walk marches for event don't have destination coordinates, and their name disappears when you click on them.

[wheat gorge]

This game

[twilit barn]

New ruin from this new event landed on my farm and it vanished. Can’t collect or demolish it

[plucky blade]

please wait 20 minutes later and try to demolish again

[twilit barn]

It demolished itself but I got nothing for it. All the rss gathered are gone. I was trying to demolish the barn. The oil refinery was in the process of being built.

[plucky blade]

please DM me your UID

[round lion]

Hello, I have a problem trying to link the account to the discord, I have been working on this for days and I have no solution

[placid marten]

DM me, so we can sort it out

[broken willow]

This drop rate is messed up

[native jasper]

What's the problem the with decors? Whenever i slide them to the right in a hurry , it sends me back to the first decor. It is so annoying. Because of this i have to slide very slowly so it doesn't slide back 🔙. Fix it!!!

[wind garnet]

😂

[winged jungle]

It seems to me that the description is slightly out of bounds.

[native jasper]

Whenever i replay the battle reports of Expedition levels, the troops are still and not fighting. Fix this please!

[proud sail]

plz dm battle report ID

[modern geyser]

I did more than 7 researches , maybe 9 or 10 but i only got 7 chests. Someone mentioned don’t do it too fast because it will only counts once which i did before. It happened in all my accounts #🐞│bug-report @plucky blade what do you mean by make sure of your actions ? Yesterday i had 9 shards in each type and i researched and got only 4 chests and today i did the research slowly and i got 1 chest for each press. So I’m missing some chests

[plucky blade]

Hi please make sure with your action in-game and check before/after items if you're not sure.

Personally, I claimed fast too with multiple clicks at the same time too and I got all chests I needed.

[mild spear]

Oh no

Refugees broke, was just about to work through a few

[wind harness]

Yeh resce letters are not working in 2683 please fix

[hushed parrot]

Same on 1300

[placid marten]

Yes, there's a bug with refugees.

[plucky blade]

it was reported, thank you

It's normal again guys ❤️

[placid marten]

Hello, refugees can be used again. Please restart your app, or browser, whatever you use, to be able to get refugees again

[modern geyser]

Hi, it’s already fixed , if it’s showing same for you please update your game 🙏

[iron crown]

trying to switch accounts and getting this error: Everything is logged in correctly

[plucky blade]

please DM me

[solemn phoenix]

Dear, please use the correct channel https://discord.com/channels/648871024250716180/1136869649468899359

[solemn phoenix]

PM me please.

[warped sigil]

Top war, every time I select the option to contact you, the game restarts which is preventing from receding assistance with my issue

[modern geyser]

Funny, tired that link and it did what it says: No access. Made me smile. But if we don’t have access now can we use and why ? Don’t have actually a problem but in case I would it’s nice to know where to,go.

[rough pumice]

It's the arabic qna channel. So logically you'd need to choose arabic from language select first to be able to see its specific channels. If you use English then don't worry you're in the correct section

[plucky blade]

please send me a DM

[hollow lintel]

No dark forces?

[clear valve]

Monster_name6 1_1? What's that 👀

[scenic valve]

Can’t share RTG or base to alliance or world chat - but only to friends

[proud sail]

plz dm uid

[proud sail]

is your game up to date? 1.395.0

[proper dome]

Share positions only possible to share with friends since update

[proud sail]

received , working on it

[strange quartz]

The update is still being rolled out? S2118 is still on 1.394.0.701 [webversion] and 1.394.0_1.395.0332 [app] after an update. No shopping cart in sight here. EDIT: webversion moved on to 1.395.0.702, but still no shopping cart

[wheat path]

Why is the donor the last to return? Before the update it was different

[high burrow]

Have same issue

[wheat path]

😂

[ivory parcel]

Vip4 says - gold harvest qucik collect +2 times. I can collect only 1 time. Have 10 mines that are top level.

[errant owl]

Please fix unable to login to my account
I need to login before reset today

[strange quartz]

It means you can speed up with gems 2 more times. Just get every unused hero to level 20 and stick some gold mine boosters on them

[hasty bronze]

Go to contact us and contact the ingame support. That’s they only way to unlock this acc.

[sturdy adder]

I can't use my heroes who are in the mines

[hasty bronze]

Please open a ticket and show us with a video. #🛠open-report-ticket

[weary cove]

Decor vanished after upgrade. Not on base , not in inventory or decor set inventory. Just gone. I’ve been in contact with support still no fix.

[ocean blaze]

i’ve had this happen a few times, luckily bad decor. But definitely an issue

[ivory parcel]

Ohh well bagger. Live and learn). Thx for the note.

[hasty bronze]

Did you check the index? There you should see or can remove if it is somewhere placed

[weary cove]

By handbook do you mean index? If so yes I see it in my index but there is no option to place or remove it when you select it.

[hasty bronze]

Yeah index o meaning. Please open a ticket #🛠open-report-ticket show us by screens thank you

[stark sentinel]

hi can I use google play gift card to top up in top war also amazon gift card?

[torpid rampart]

where is shopping cart?

[plucky blade]

later reset in-game

[strange quartz]

No shopping cart 🫠
Yeah, value pack progress is gone 😡

[fossil lance]

Value pack purchases have been reset, even though they were reset on Sunday

[split nimbus]

Same on both my accounts on different servers

[halcyon oar]

Got it. We are checking it. Thank you for reporting!

[steel yoke]

Why did my package progress disappear

[proud sail]

Thanks for reporting , checking now

[proud sail]

Plz dm uid

[fringe crypt]

Same

[frigid grove]

Same here

[upper valve]

Same...

[modern geyser]

Value pack progress is reset !!! #🐞│bug-report @full cobalt you need to add 4 chips to overlock , not only 1

[full cobalt]

why i can't able to overclock

[steep forum]

Value pack progress reset… s2556

[hushed parrot]

Value pack progress reset s1300

[clear valve]

Why can't I claim the free gift

[timid flame]

👆🏻 major issue

[mild spear]

How much later?

[spare oxide]

I see others have posted abt this.. why not another. Please rectify this

[languid karma]

why did this got swapped? am i trippin or was this the other way around before?

[muted prairie]

Where is the cart for all the other servers?

[tight prawn]

😦

[chilly ginkgo]

For until the time the value pack progress + free gift from value pack is fixed, please disable the red dot over it .. it shouldn't be there if we can't claim it.

[narrow vigil]

I was able to claim my free gift…

[sand spear]

Same. S2XXX+ facing same issue

[jagged plover]

Bro whats going on with value pack store, out here spending for nothing

[proud solstice]

Ya I am having same issue with Valu Pack Progress

[azure bough]

Value pack progress gives function locked error

[torpid rampart]

value pack issue-dont think anyone said anything about it

[karmic ocean]

Cart 🛒 option is not showing

[full cobalt]

i meant swap option

[cyan bolt]

Value Pack issue is a bug, it has been reported and devs are working to fix it We need to wait for them to fix ix.

[modern geyser]

Press on the chip you inserted in the top left and it should return to your collection to swap. If you mean the other swap , it should be in the advanced middle choice , when you participate in previous overlock event , it gives you 1:1 chance to swap with overlocked one

My value pack progress was reset and locked.

[grave creek]

Can't claim gift

[plucky blade]

the value pack progress was noticed by devs and being fixed. Please wait in the mean time

[frozen pecan]

One of my marches isnt shown in the march list as soon as the march comes back from exploring the ruin; but when i go to my base and then back to the world its being shown again

[vocal tree]

It was working earlier, but now getting the function locked message too.

[quaint lagoon]

685 - come on...🙁

[rose sinew]

problem problem ‼️‼️⚠️

[flint willow]

So less people have complained ... so I will do it too

[steep yoke]

This button doesn't work for players below vip17. topwar is getting more greedy

[fringe python]

I can't collect it say it's locked

[modern geyser]

Hello , the problem is forwarded to the devs. They’re working to fix it

[olive ocean]

Well this is an issue

[modern geyser]

Value Pack reward bar bugged with Function Locked.

[modest plinth]

I haven't bought anything and it's showing 27 xp points

[austere dome]

Anybody else also have problems with updating the game?

[wild ibex]

Like many others. Value pack rewards reset to 0 then wouldn’t allow me to collect (I could spend though surprisingly lol). Also shopping cart hasn’t shown up.

[frigid needle]

Fixed

[serene jungle]

Atlantis from my neighboor should give a buff to me, right? 👀

[civic sandal]

So now it’s marked as claimed but I did not get any of the items

[runic gate]

Same

[narrow vigil]

Me too

[strange rapids]

Same I did not tap the gift just automatically checked it

[modern geyser]

Guys, please give a little bit more time, it will be fixed

[kindred grove]

So before it wouldn’t let me claim and now it claimed them but those red boxes aren’t in my inventory. What kind of crap is this? Guess I get screwed once again

[modern geyser]

#🐞│bug-report message

@kindred grove @strange rapids @narrow vigil @runic gate Please check dm’s

[glad scarab]

no, that give a buff if you get a target in the aura of the wave

[fair raptor]

Still not quite right lol

[full geyser]

You guys didn't give me my last chest. Couldn't claim just now cuz of "function locked" but now it shows as claimed without giving me anything.

Obviously I've spent at least 6 points + 1 free point today... so if I now have 34 points at it shows, I should be getting the 30 point reward chest TODAY. Where is it???

[modern geyser]

Hello, please send your UID in dm’s and I’ll forward it to the devs.

[uncut cliff]

Devs, you did not reimburse the free daily points on the Value Pack for this week. Both of my accounts are missing 4 points.
You only reimburse/fixed points for my purchases.

[modern geyser]

It will be fixed , thanks for your patience 😁

[ocean blaze]

i’m missing points, i’ve bought at least 1 pack/day, plus the +1 everyone gets yet i’m only on 5. I believe i should be on 8/9

[modern geyser]

Hi, please dm me your UID

[plucky umbra]

…

[fair raptor]

Nope not fixed.

[modern geyser]

The developers team are working to fix Value Packs progress bar points and claimed status for items , please give to them a little bit more time.

[modern geyser]

Hello, it’s not a bug 😊 please use this channel for its purposes

[rose sinew]

is it fixed yet ? cuz it shows they were collected but i cant find them anywhere

[vocal tree]

Same, marked that I already claimed the gifts. Where are they?

[modern geyser]

Hi, please dm to me

[modern geyser]

Hi, please send a dm to me

[zinc bobcat]

Same here, it says already claimed the gifts when i didn't

[modern geyser]

Hi, Please send a dm to me

[grave creek]

Where my gifts too, seems all top war missing gifts

[shadow elm]

The PC version is too slow to load data. When entering various tabs, switching maps, clicking objects, and so on, all data loading segments within reach react slowly.

I don't think it's my personal network problem.

ver. 1.395.1.703
win 11 (22H2)
chrome 116.0.5845.97

[coarse jungle]

Hi. Shouldn’t we have the shopping cart function after the last update? I don’t see it in my finance center. Server 2735. Thanks!

[shrewd fossil]

No direction arrows are showing and happening continuously

[austere viper]

My server 2748 no shopping cart

[placid marten]

Shopping cart is postponed for now.

[plucky blade]

reported it , thank you

please send me your UID

[proud sail]

Will relogin fix this issue? kindly dm uid

[vestal juniper]

Is my angel coming down

[uneven escarp]

When did I get my rewards or should i book my money back with PayPal? I won’t wait 2 days for a bugfix from a not tested patch!

[proud sail]

Hello , the bugs were fixed, It might be a little confusing . we have recovered the points first , then the progress🙏

[kindred grove]

I haven’t received mine either. For it being fixed, it hasn’t gone into effect yet I’m guessing

[abstract schooner]

Check your dm please

[kindred grove]

This would have never happened if Tara was still here 😭

[modern geyser]

Hello, please talk with @modern geyser @vivid socket

[midnight patio]

Hello @elfin snow , i can understand you but this is not a bug, please feel free to share at #📮│game-suggestions

[cold bough]

I only could claim the shard today where is the other stuff?

[wild ibex]

Another reset and still no shopping cart which was supposed to be placed on all servers yesterday. Is this a bug or are we simply not getting it?

[kindred grove]

Still no red boxes in my inventory……….great job taking our money but not giving us what we are due TW

[jade wharf]

Can’t buy a pack👀

[strange quartz]

Just realised that my decor vouchers were not converted into gems. It seems they still work.

[proud sail]

Received 🙏🙏 thanks a lot

[buoyant flame]

Pls DM me 😁 all of a sudden my save is gone😭

[kindred grove]

What’s the eta on the value pack items?

[proud sail]

In 5 mins

[proud sail]

Could you plz check again 🙏

[strange quartz]

Claimed from the menu. works fine now

[proud sail]

❤️❤️❤️

[earnest dragon]

Is it bugged that "cart feature available across all warzones" yet 2816 does not have cart feature

[placid marten]

It's postponed for now.

[wild ibex]

Why not tell us all officially then?

[jade wharf]

Still not working for me? Any info?

[modern geyser]

Hello, please write to customer support in game

[full belfry]

Hi! I tried to log into my TW account (that I created on Android) in the browser and it ended up linking a new account to my Google account. Now I can't access my real account from either my phone or browser. I submitted a support ticket through the app, but didn't receive any confirmation that my ticket was created. Who can I contact for help? Thanks!

[placid marten]

Hi, you can send me DM, to see if I can help you. If not, you'll have to wait for customer support

[ancient hare]

Can someone help me !

[rugged quest]

Bug

[delicate python]

and if you try to use it, it opens the build gold mine dialog

[cyan bolt]

Instead of showing name it is showing the ID of the new ultra vals

Update: It has now been fixed 👍

[fossil osprey]

What are these if I may ask?

[grand rose]

New update made the game so laggy

[strong monolith]

game is laggy, i assume its the magic-VFX effect on the screen edges (alpha draw on top of UI is bad)
But who knows - please fix!

[proud sail]

kindly relogin and check

[proud sail]

hello you can not unlock it right now, please kindly wait

[oak dome]

Item name needs to be fixed

[proud sail]

kindly try log in again

[delicate python]

The name is fixed 😉

[strong monolith]

Unable to reach level 100. Seems like a bug.

[shadow elm]

The 831 version (mobile) is experiencing extreme lag right now. In the browser, it is marked ver. 703, and there is no lag.

[upper valve]

There is too much lag in game.. please remove that purple thing on screen

[merry abyss]

I cant do anything anymore...

[fickle phoenix]

Hi, Resource farms rewards are not counting towards quest. Two barns expired today, so over 6mil, but none of it counted towards my quest.

[thin berry]

If I'm not wrong at the new event, when donating essence should give you the new items, not this old stuff tech boxes and rd ? We're is useless,

And another fix your lag with this new event it's super annoying

[candid spruce]

@thin berryit is meant to be like this I think

[strong monolith]

Event makes no sense. please fix.

[placid marten]

You can DM me

[worldly trench]

Xsolla payment error

[mild spear]

Lost the ac wc chat at the bottom

[left cloud]

When your base is next to the ruin tower. The location is hard to see on the minimap. Can you chance that thx🙏🏻

[plucky blade]

their own tubin give Essence too.

it's not a bug so i'm going to delete this message, please feel free to DM me if you have further question.

[torpid rampart]

It means others have collected it and there is a limit to each one just means you were to late. Try another person's one.

[gusty lantern]

There is a lot of lagg, in the game since the launch of the event. Maybe because of the purple flame effect on the screen.

[elfin blade]

Game is nearly impossible to play because of the lag from the new event. 🙄

[solid junco]

There are lag issues on mobile. PC seems a little better

[terse kraken]

I have Terror-4k level 1 unlocked but the Terror option doesn't show up in Auto-join menu.

[plucky blade]

please relogin

[frail leaf]

The game is lagging. Do something about it or quit your job.

[terse kraken]

I already tried reinstalling the game. I don't see any logout option. How do I relogin?

[plucky blade]

pleae DM me

[strange quartz]

The turbine placement is really buggy. I have to tab several times on a tile to get the option. Sometimes I have to tab on other tiles and then the one I want to move to, to get the option.
The next problem is that the option sometimes shows up, but THe game says it is not possible to move there.

[inland needle]

Rare treasure guards not displaying correctly since update

[proud sail]

We have a new update to improve fix the lag in game, please kindly relogin and have a try , if you still experience lag plz dm🙏

[astral drum]

Why am I getting this when others have been able to collect more from other people, shows in this ranking? Says I have maxed the amount I can claim? This makes no sense? If there is a limit why do others have more?

Edited: Im still collecting from my own, but this ranking is specifically what people have collected from other people not there own Turbine.

[strange quartz]

I paid no attention really, but I think the amount could differ a bit. Also, you can still collect from your own.

[snow beacon]

You claim it from your own

[craggy goblet]

Showing this Incorrect Parameter second time 🙄 restarting again and again is Irritating option

[proud sail]

You will get 2/3/4 randomly

[proud sail]

plz dm uid

[hollow fractal]

please fix the lag

[strange quartz]

@proud sail We figured the turbine placement bugs out.
1] There is an issue for Combat Elites only. First 2 screenshots: As a CE one has to put on the basic small skin to place a turbine in a space that is not big enough for ones base. As an MM it works. Guess that has something to do with the fact that MMs can place facilities on a single tile. A bit of coding that is missing with CEs.

2] The option to place the turbine is not always showing. [Screenshot 3 and 4] Sometimes it needs a second tap on a tile, but it might take some random taps around the area to be able to place it where one wants it. The issues seems to be that the building option is carried over from the tile one had selected before. Being at the very edge of the sector, this gets frustrating. If you tap on a tile outside the sector and then on one inside, you get no building option. This also works the other way round. If you have the building option and want to move to the sector border, it will still show the option, while building there is prohibited.

[untold dune]

Hi

[modern geyser]

Still bad

[split nimbus]

I do not have all Valhalla unlocked and now I can't unlock any at all as they are gone from the AI command center and the new Valhalla thing is locked 👀

Please make it possible to continue to unlock Valhalla that's already been in game for ages

[frail leaf]

There has been no dust since yesterday.

[strange quartz]

Probably maxed out at 100 after you recalled marches earlier.

[dire pumice]

You can still unlock them from the super weapon building, no?

[trail epoch]

March system overlaps with other buttons. This is a similar issue to what happens during Titan Canyon.

[flint basin]

Laggy marches not showing up in Que under mini map … taking a a few seconds . Hope this doesn’t translate into svs lag . I’d go ahead send compensation before we break Discord when it happens 🫣🫣

[strange quartz]

Just checked with an old character, interacting with the purifiers is possible while being below level 40. Sending a repair march and collecting resources work.

[thin berry]

Please fix this lags with the flames lagging the game a lot, it's totally. Bugged, even after the update is super laggy, or. Give us option to disable them!

[compact badger]

Makes it a bit difficult to do the "purchase" achievement for toxic and forest event 😂 but it saves me .99 🤷

[lavish compass]

When I'm in the base, the entire edge isn't filled with the "dirty air"

[fossil osprey]

Is this supposed to be showing the levels past 80?

[lavish compass]

pls fix

[steep forum]

Invisible Treasure Guards...

[warm quiver]

the march queues tracker under the minimap response to interactions in 1 second delay, fix it or i escalate

[modern geyser]

Hi, please contact with customer support in game

[midnight patio]

Reported thank you

[modern geyser]

You can open Super Weapon Lab 🧪 pick there valhalla unit which you wish to unlock, tap at ➕ , Train and research it from there 😁

[modern geyser]

Hi, it’s not a bug 🐜

[little silo]

Hello
Server transfers not working. Why?
It says open in servers

[modest plinth]

Game has been soo laggy from the start of this event

[kindred grove]

Still did not receive my boxes. No wonder why more and more are quitting. Maybe I should just follow suit. Not in inventory. Not in mail. Absolutely nothing

[wispy warren]

Game lag is awful, at some time barely playable since the new update, already checked my connection with other games and apps 😔

[steep jungle]

Game is so lag

[steel yoke]

game is so lag and treasure guard disappear

[split nimbus]

Not logical though, and definitely not somewhere anyone would think to look because it's locked 😉

[autumn monolith]

I can't login to my account

[raw bramble]

Same problem on Server 869

[plucky blade]

@hardy steeple@strong monolithThank you for clarifying. About new levels, please be active in event and wait for next incoming stuffs. Kindly continue discuss in #📱│game-discussion .

[plucky umbra]

Same here

[last swift]

Isn’t ideal for the treasure guards to be invisible. 🤦‍♀️

[dull hatch]

Weekly pass I didn't collect for this they but it's 0 in value pack I purchased but the bar not moving

[clear valve]

Like a ghost 👻 ... its a bit confusing when my marches sometimes dissappear. Do I need a game restart?

[cerulean eagle]

Report very buggy, round 2 is very laggy and there is a delay of around 5 seconds between each attack even on x4

[placid marten]

Hello, try to work through training levels, till you can access settings->manage character. There you should find your old character. If you can't, you can send me DM, or contact customer support

[autumn monolith]

thanks, The bug was fixed, I just restarted Internet

[ripe junco]

Please fix the big Purple bar. Up the screen it’s not comfortable to see and just annoying

[dull hatch]

The building was gone if I visit my base I wait a few minutes to see all 😔😔

[marsh fiber]

where it go

[eager edge]

Still only granting 40 at lvl 2

[drowsy crypt]

Still only 40 please fix it says 50 should be 50

[minor yew]

you will receive upto 50 amount of essence
check latest update at bottom for 40 essence you might have received upto 40 random draw

[mellow pollen]

The game has been laggy ever since the event has started. Can we just turn off the flames so the game would stop lagging/buggy

[sharp imp]

Invisible tgs, several people said same

[round moon]

Fix the lag before we lose more people 🤣

[candid spruce]

2lvl tower gives 40 essence even doe it says it should be 50

[minor yew]

you will receive upto 50 amount of essence
check latest update at bottom for 40 essence you might have received upto 40 random draws in previous claims

[runic gate]

I couldn't claim value packs's progress rewards. But TW's customer relations accused me said lie

[torpid rampart]

Nothing to research

[modern geyser]

my turbine is suddenly gone. Health was at 95% and my repair team just returned from it. Now it says it doesn't exist. Was a lvl 2 one.

Update: someone found it on the map but I can't collect essence. Says "parameter incorrect".

[placid marten]

I'd try to restart game, then reboot phone, and if it doesn't help, contact customer support.

[modern geyser]

It has resolved itself. No idea why. Some others reported the same on my server. Maybe just a temporary glitch on the server side.

[placid marten]

You get 39 only if you rally it, if you attack it, you get 26. Do rallies

[placid marten]

You have limited amount of repairs of others turbines, as well as limit of number of points you can repair your own turbine. In short, you have limits on everything, per day. It's not a bug

[grave creek]

When opening game and immediately going to world map, turbine doesn't exist,have to go back home and let pack feature pages load and then x them out then go back to world map.

[eager edge]

I don’t think you understand so let me explain it to you … again … turbine is lvl 2 which states we get 50 essence (supposedly). On the first draw of lvl 2 it still gives 40 essence then starts giving 50. You’re not helpful but then when is a mod or dev ever helpful

[strange quartz]

The 40 was probably still accumulated when the turbine was level 1. The other possibility is that you had 50 ready and other players claimed [stole] some of that. Up to 3 times, 1 to 4 units each.

[eager edge]

This was when I had already hit lvl 2. I had 823 points and then it gave another 40 points then it started giving 50 each round. Once it hits level 2 it should be 50 each round

[craggy goblet]

Every time i report the same issue everytime you guys ask me Mobile Model, My UID, no compensation at all what is the purpose of spending my resources on game? You guys can't even Fix it during events like TC 😑

[eager edge]

Also no one stole anything because 1. at that point in the day everyone was out of claims. 2. I’d watched the bubble countdown with a minute left. 3. Nothing was in the report

[proper fossil]

Just came out of Titan canyan, it says need to build a new tower but trying to one a new one won't allow me. Previous one still at its orginal place but can't do a thing it won't show up in facilities tab. Cannot collect from the previous ones too

[modern geyser]

Hi, please restart your game and check the version of application, if it needs to be updated, please update it

[strange phoenix]

can you please do something about the lag? the game is playable but its really annoying

[grave creek]

Weakening facilities aren't made properly. 2 sides of the square go out by 3 mini blocks, and the other 2 sides go out 4 mini blocks. Should be 4 all the way around so it makes a square not a rectangle

[drowsy crypt]

Love how it says st level 2 you collect 50 but never seems to give 50. They say it's up to but no where in the details does it say that fix this, and stop making poor excuses for a bad launch.

[modern geyser]

Hi, please check dm’s

[fossil osprey]

During titan when I was teleporting it doubled my base and others can see my doubled base too.

[rugged quest]

My group chats struggle to load whether I’m on wifi or not. I have to constantly reboot the game to view them

[mellow pollen]

I didn't receive my rewards from Titan Canyon it been 34 minutes

Edit: oh thank for telling me that

[strange quartz]

Squad B has to finish before they are mailed out. The alliance rewards picks the best ranking of both matches

[left haven]

Topwar app on android tablet won’t open, says “JavaScript not enabled for browser” but it definitely has been enabled for the browser. Any ideas?

[placid marten]

It's an issue with Twitter. Try to bind your account with something else besides twitter.

[verbal sparrow]

this is a bug right? you wouldn't possible lessen the effects of one of the only pros to being a mech, right?

[grave creek]

It was a new update, they don't see the benefit of being a good mm, they should delete the class and call it what it is, money grab city only. The whole point of mm was to be useful in other ways than strength and they're slowly killing the ways. First with ht speed, now this. Soon CE have all options to nullify mm, if not already.

[tawny niche]

Ht speed doesn’t out trump weakening tower, Only war beast does. Traps being lessened in TC makes sense else you could spend the entire game under mucus potentially 🤣

[nova parrot]

My purifier disappeared and I was not able to build it again I got it after sometime but still reporting it

[grave creek]

Some people have 6 chips with atk speed, outperforming this by a large margin.

[wintry violet]

my both team have finished tc last night. still havent gotten my tc rewards yet 😕

[warped field]

I maxed out a chip and the bonuses are below 1%.

[faint slate]

just something funny i found, the purple thing dont extend to the full screen, ipad mobile web version of the game.

[mortal pulsar]

Morale is not restored after TC.... fix it!

[placid marten]

Do you repaired it regularly? It's losing its strength over time, and each day you can repair it by 50% by yourself

[placid marten]

It's swap chip, you get these as compensation for using gold chips in overclocking before we had new overclocking event. They are not meant to be used in HT, just for overclocking now in better gold chips

[astral drum]

Please fix the delay with sending marches ever since new world started it takes a couple of seconds to show the march queue,

[nova parrot]

It's not about repair I belive as I got it back as soon as I restarted the game. A few people with 99%health have also face the same problem.

[placid marten]

Okay, so it's some kind of glitch in communication with a server

[astral plume]

We are seeing a slight lag in game play in 2311

[tight pilot]

Not sure this qualifies exactly as a bug, so I apologize up front. It is a potential serious issue, and not sure where I should report it. I recieved an unusual request from TopWar support through the built in game support messaging that was requesting some private information. It sounds VERY suspicious. I would think that coming from in-game support, it is legit. How can I verify that it's not a scammer or hacked message. Is there a place I can report and share screenshots with devs or mods to verify its not a hacker or scammer coming through their own system? It sounded interesting, but VERY suspicious. TopWar can already contact its players directly, so a request for personal information for direct contact just comes across as VERY suspicious to me.

RE: Yes, it was a request for personal mobile number for WhatsApp. Is that a known scam or legit?

RE: Thank you, Cheese!

[grave creek]

Are you talking about the WhatsApp thing? You are a VIP player and they want your input directly from you., You must spend a lot of money. Also I see you typing edit your message to respond

Response: it seems legit, I'm free to play so I don't know. If you use the search bar on the top right here just type in WhatsApp and you'll see everybody talking about it.

Response #2: You're welcome StuDog? Lol?🤣🤭🤗

[faint slate]

It is the latest version of the game, iphone 10 why does this happen? happened 3 times in a row already

[plucky blade]

yes, it's legit ❤️

[placid marten]

It's legit, topwar is asking if you want to be contacted by WhatsApp. If you want, you can decline, no harm done.

[tight pilot]

Thank you! I just had to be sure this wasn't a scam. I recently got contacted by Google Play about a photo app that was sending scam advertising. I promptly uninstalled it. I needed to make sure something else wasn't going on. It seemed very suspicious up front, so I was being cautious. Thank you for clarification.

[haughty mountain]

There is a bug in the balancing in TC. The system always sends at least one whale into TC who wins battle alone. The fighting has stopped as soon as the whale enters battlefield. The same for the fun. Please fix this asap

[tender carbon]

Hi

[merry abyss]

I have to say... It doesn't work on my main phone but on my other phone which I use for tw... It must be more due to the new generation of phones

[muted magnet]

Gift codes

[flint basin]

Dunno if a bug or what but please fix the lag the game takes an extra couple seconds to show a march on the move in march Que under mini map . If it’s lagging with normal gameplay what’s going to happen with SvS ? Please acknowledge and fix it .

[placid marten]

Devs are informed and we are waiting for fix

[candid spruce]

add ability to retreat repair march to air fix towers its annoying to wait for them to reach it before being able to retreat march

[warped field]

Ok gotcha. I wish they were not upgradable if that was the case. - Thank you again for the tip.

[thin berry]

Please fix this lag! Even effect and in titan with 3 seconds delay when sending marches!, remove this flames out of my screen or give us a possible to remove them. Since this update begin lagging is disgusting in events! This flames on screen is totally bugged to play on mobile

[kindred grove]

Never received my red boxes in value store. This is bullshit. No help whatsoever.

[potent flame]

This hasn't been resetting today.

[high grove]

It is a breach of privacy in some country

[placid marten]

No, it's just asking people if they want to be contacted on WhatsApp. You can always say no. 😄

[strange quartz]

Missing red dots here in the menu. Once the boxes turn yellow, there is no indicator that there is something to claim. And the animation for the items moving into the inventory is also missing.

[grave creek]

X5 df, black image

[grave creek]

Added proof here

[wispy oasis]

The lag on the servers keeps getting worse

[deep brook]

To follow on from whats Kat's added +1 and happening here too.

[wooden fiber]

Please resolve the lag issue it's too much irritating 😡 can't even play so resolve this issue first.

[plucky blade]

@wispy oasis @wooden fiberheya, devs said they will have fix lag issue in next update ❤️

[lucid tendon]

Unable to collect from the turbine and got the message as shown in the image. It also gives error that I need to build a turbine and when I tried to do that it says it's already built.

[placid marten]

Please try to restart game, or if it doesn't help, try to restart your phone.

[torpid rampart]

Visual bug in TA-Total War

[wooden fiber]

@plucky blade that's great thank you for response I appreciate it

[wispy oasis]

In the past hour the turbines skipped handing out essence. Ive been online waiting for the essence to appear and the bubble never appeared and the countdown on a new bubble appeared

[candid spruce]

@wispy oasis if energy at 20 or under that it stops working
then idk

[wispy oasis]

Energy was never below 50. So thats not it, and several players have mentioned the same for that same time span

[noble dove]

I don't have (chip swap ) what should I do? I made sure to update to the latest version

[elfin blade]

Same for me yesterday. Already contacted customer support. Waiting for an answer...

[undone rivet]

Any wise person or dev that can help me with a bug in forest adventure?

[plucky blade]

please DM me

[grave creek]

Cart not working properly

[plucky blade]

you set up for 90 svs points but you only have 66 , can't purchase, please continue discuss in my DM since it's not a bug ❤️

[placid marten]

Swap chips are just for those that overclocked before, to compensate for that, as we now have different overclocking, with better rewards. You didn't overclocked before. If you have, please contact customer support to check why you didn't receive your compensation

[craggy goblet]

I had reported this issue two days ago and still facing this issue again pls fix this

[plucky blade]

can you please try to rebuild it please? tap to somewhere in that zone and press couple times to build it again. Also if it still happens, please DM me

[proud sail]

plz dm uid

[broken burrow]

L3 Turbine still giving 50 essence.

[placid marten]

It might be old essence, collected while it was still lvl 2. To get 60, it needs to be started with lvl 3

[broken burrow]

I'll rephrase, its the second time i've collected for just that reason and still 50

[lavish compass]

these two photos do not match...this problem has existed for a long time

[pliant wagon]

Browser Experience Survey has a spelling mistake in there

[modern geyser]

In the last hour my turbine has skipped letting me collect essence, it's also not adding my donations to me either

[plucky blade]

heya, i'm answering you in your ticket ❤️

[proud sail]

thank you , received!

[rose cradle]

Sorry i cant rally tower of disaster ? 🤔

[serene sigil]

Paid for the “extra march” and can’t send more then 3…. Keeps giving me this error

[earnest dragon]

not receiving crystal disks anymore? i got a bunch, then did 50 DF val and got 0

[candid spruce]

cant sent more than 1 march to own tower fix please also whats the point of having more marches when you still can repair just 30 points to others towers kinda dumb to not increase limit with those premium passes

[fossil osprey]

There is a 2000 limit I think

[onyx sapphire]

why this message to create team ? later or relocate ?

[proud sail]

plz dm uid

[drowsy crypt]

I can't use my formation even with no march out

[onyx sapphire]

it said vit has been filled but in reality it did not increase

[violet ruin]

Shark formation is in use with 0 marches out

[maiden thorn]

same shark formation is in use no marches out, it happen after recalling troops from turbine garrison

[analog flume]

It does fill

[onyx sapphire]

it didnt for me twice

[pliant wagon]

Is this supposed to be like this? I have only one march out...

[astral drum]

All of our troops we have been hoarding from the unit ruin are all for nothing now. Please upgrade the troops in our stash

[modern geyser]

Hello @violet ruin @maiden thorn @drowsy crypt , if it isn’t fixed , please send to me a dm . 🙏

[candid spruce]

whats the point or making a team with this air cleaning towers? theres no option to send units from it nor we get any rewards from killing df normal way (or we are supposed to kill something else?) (theres no option to go as a team) I am missing something or we missing some options with it? because theres like 0 info about where we can use it and whats the point, is it a bug or just poorly explained

lvling up refils like 65-75 energy no? someone forgotten how it was at low lvls XD

[deep creek]

i upgraded tech to level 81. game said my vit was refilled but it did not refill. that's 297 vit i should've gotten.

[frigid gulch]

Upgraded for 5 levels and got a 2 star 😂

[dense dagger]

I leveled up my al command center to level 82, but instead of increasing cp my cp went down by almost 15000

[golden lake]

Yeah I did it twice and no 5 star open after restart

[onyx sapphire]

please note compensation mail compensation boxes did not include inventory troops. please include them

[placid marten]

Happened to me too 😔. It's reported to devs

[flint willow]

Same for me

[hasty bronze]

Level 80 troops remain level 80 troops. See here: https://discord.com/channels/648871024250716180/1143745945834639413

[astral drum]

The Army Commander statue is not working since the new update where you get free units randomly already trained

[hollow lintel]

Any reason why I'm not getting crystal discs from the Valhalla army which is supposed to provide them? Not on any server. Have done a lot and not received any

[proper bridge]

Morale is bugged hard.. I have been hit 150+ times and I’m still at 4/7. My server lead wasted all her troops trying to help. Please fix this asap, paid a lot of money for each of those 3% dmg inc.

[hasty bronze]

What level was the attacker? Level 80 or lower

[hasty bronze]

Please check the screen before you start attacking. It’s limited if the counter say 0 you get 0 Cristal

[timid crane]

Can’t gain morales

[hasty bronze]

Please dm me your server and ID

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[proud sail]

We are checking now , thanks for reporting @timid crane @proper bridge

[split nimbus]

Have this on my other server too, 100+ attacks with a varying number of troops and no change unless they burned the alt to a crisp

[wheat path]

When I merged my units, I didn't get the units back from the system like other players did. Why?

[hasty bronze]

It’s only for units that you created with +1/+2 chest. Not free created units.

[hasty bronze]

DM me the UID and server from that player who have moral problems.

[proud sail]

Morale bug fixed @proper bridge @timid crane🙏

[hasty bronze]

Please check my message @turbid lagoon

[fringe python]

I had a full base (like 1700 troops niv 81) and i had like 170 units ? I don't really get the " in your base unit"

[visual heron]

Please fix that, you can't expect us to recall all marches for simple research.

[onyx sapphire]

Why only the leader is getting mystery boxes? the members getting only tech boxes

[timid crane]

Thank you!

[wintry gale]

It’s needed as the unit level in base increases…

[visual heron]

For defense stats of units that I don't even own?

[hasty bronze]

Just posted in #📮│game-suggestions but for now you need recall all

[torpid rampart]

Well i got 100+ lvl82s and 64 lvl81s and had nothing in there so i dont think its calcualted of that

[modern geyser]

Hi, please send a dm to me

[strange quartz]

vals and +2 are refunded. The items in your inventory just do what they say, +0, +1 or +2

[abstract meadow]

I can't able to my turbine

[ripe glade]

Crystal disks available 0 for the correct DF units

[covert palm]

Is it correct that members of a Turbine team are not getting rewards from the team leader hitting DF Valhalla? They just get regular tech boxes? what’s the point of joining a team?

[hasty bronze]

It’s limited

[primal basin]

Is that turbine march in your turbine ? Or someone else's?

[thin berry]

Please fix this, should not be only for the leader of turbine, but for all in garrison right? All the team members inside, when lunch a attack on df and spending vit for it, the another members don't receive any rewards for it, don't make sense to be only for the leader.

[candid spruce]

you lucky you getting something on 740 I didnt get anything having a turbine team

[split nimbus]

I cannot leave a team by moving my turbine, the option to move it is missing, it's still available on my account without the healing towers but on this account with healing towers the turbine option is not there

I tried going small base as well but it made no difference

[quiet mantle]

Commander statue does not seem to be working. I have trained thousands of tanks since the update and have not had a single activation of the instant tank training

[hardy steeple]

Judging by you screenshot, you are not able to place your Turbine in that location. Look for an spot in Mild Pollution Areas for the "Move Turbine" option. In Some cases, relocation of your Base May be required as well for cross-map Relocations.

Please See below Screenshots:

[foggy hazel]

There seems to be a problem with the description of Combo Assault for the Ultra Valhalla. It reads: "...Additionally, in consecutive battles, for every victory, the Damage Increase decreasess by 20%, with a minimum increase of 0%" Do you actually intend for the forces to get weaker for consecutive battles, which is what this description states.

[covert palm]

The damage increase may go up each time and stay, and be worded poorly, but as it states, these Vals are terrible. Bring back my G-10 Warthog

[modern geyser]

is this a bug or why I can't see how often I tap on a Rocket field?2nd question /problem 3600 hp had the Treeguy I send rockets - 100 and nothing happens that's Bullshit it had to go to 3500 anyone else had this Problems😒😡😤🤬

[split nimbus]

That wasn't the issue but thanks, it decided to work again 🤷

[cerulean cave]

Hcjeuuzhe

[abstract meadow]

No in my turbine there is no march

[primal basin]

Please try when all matches are at home. Just to cross it off the list. Feel free to dm me as this has a 30m cooldown

[knotty spear]

Thank you for +1 compensation
What about my +0 from UD

[modern geyser]

Lol why did you open it now?🤦🏻

[strange rapids]

Have a friend that is on iPad that this building not showing up she has cleared everything and restarted several times still nothing is the iPad update slow or something

[knotty spear]

I opened it at first SvS didn't ever expect this thing will happen

[dark pecan]

I don't find the odium that I get from the legion store in my items

[ocean blaze]

that’s your own fault

[wintry gale]

Awards you items with 0 left…?

[drowsy crypt]

Just leveled to 84 did not refill my vit please.fix this as this is my 4th level I have not gotten my vit refilled.

[candid spruce]

#🐞│bug-report message it refil just 75 never to full

[strange quartz]

Why are these radar missions different for players? Some get crystal disk, other do not? I was called crazy when I said I get disk from these, but I can confirm, some get it and others do not :/

[steep forum]

The repair screen does not seem to be filtering out heroes that are unavailable…this worked yesterday

[torpid rampart]

Check your mail

[cold imp]

Not sure if this a bug or not but if you level up your ultra Val tech passed your normal units level you can’t make Val’s.

[ocean blaze]

left screenshot is a player with about 6.2% training speed more than me, including army training speed, training lvl84 units. Right screenshot is me, training lvl83, with the tiniest bit less training speed yet i have to wait 2h more/per unit for -1 level? Surely this is a bug. I’m all updated btw

[fringe python]

If he is lvl 84 or lvl85, and have buy the event pass, you get a %production speed bonus

[proven steeple]

Je peut pas renitalise mes valalha, esque une autre personne à eux se problème ?

[wintry gale]

Not a bug you need units within a certain range of the vals to make it

[cold imp]

I just think it’s a little strange that it allows you to level up your Valhallas past your ability to make them. But I suppose that’s what I get for clicking buttons.

[strange oar]

Why is this disabled? Is it a bug?

[modern geyser]

Hello, it’s temporary closed , please check system mail in game for further infomercial

after leveling up your VIT refills by 75 , it’s not a bug

[modern geyser]

Hi, please open ticket #🛠open-report-ticket here 🙏

[jagged plover]

It was working last night, whats going on

[primal basin]

It's closed for patch work

[wintry gale]

You don’t you just haven’t merged your units to have 1 level 84

[cold imp]

Yes, I understand that but I guess what I’m trying to say is I was able to make the Val’s at level 83 and yet it still let you upgrade your Valhalla’s past that and then you end up sort of screwing yourself out of making vals until you level up your main units again. So pretty much I just should not have leveled up the ultra Valhalla’s until my merge cap was higher.

[candid spruce]

its supposed to work like this ? team leader gets gifts and others dont?

[spark stream]

Ayuda aaaa no puedo ni mover mi torre ni me aparece en el campo qué hago

[high grove]

When you attack dark force there is a limit daily to get crystal disk

[candid spruce]

Ok so I figured out fix for this move your tower so it dont align with anyone make team set it to private put march inside (garnison) (diana works btw)(have to attack 1 by one valhalla dark forces to use garnison from tower) and you can get that gifts giving extra discs or gold box

@spark streamyou cant have any repair march inside when you wanna move it

@high groveyes but I talked about that gifts not discs, you can get them only using march from tower and even if someone claimed 10/10 discs still should be able to obtain that gifts but for now only leader, owner of tower can get them so teaming up for now is useless

@reef laurelthey give more the higher lvl your gold mine is
@reef laurelat 80lvl my mine were making 80ee I believe at 84 lvl gold mine it jumped to 1,5ff so it goes up alot, box gives 6ee now,
first few updates are cheap but gold mine building 83>84 costs 2,2ff so most likely the higher it goest the more it will need

[reef laurel]

Was there an issue with the old gold boxes? Traded in 5k yesterday for less gold than the 800 I did today

@candid spruce Or my new boxes where bugged ofcourse, but got 10ff from 800 boxes, this is way more than usual. Mines are only 1 lvl higher than at the moment I handed them in yesterday

Hmm, guess it just makes exponential jumps from certain lvls

@placid marten Yeah 2 lvls higher, stopped at 82 yesterday, my level is 84 now

[placid marten]

Gold box are dependant on your level, not on level of your gold mines. Is your level higher today then yesterday?

[magic apex]

Each lvl gold from box x2, So 5k from 2 lower lvl is less than 800 2 lvl higher make sense

[modern geyser]

One of my alliance members are getting an error when trying to join my Turbine team: error message “unable to build or move a tube to current area” What can we do?

[strong monolith]

bug: pop cant be upgraded with universal gold shards

[wet quest]

[strange rapids]

Make sure the 4 squares of the turbine are inbounds

[proud sail]

was it the last time you got it ?

[proud sail]

plz let us know if you still have this issue

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[chilly hill]

👨🏻‍🦯

[proud sail]

I understand your concern, the Ultra Vals better than the old Vals in terms of balance

[pseudo marten]

I have an issue.
I'm originally from server 814, currently in 18++ server.

My base doesn't fit as much ships as other players.
I can only fit maximum of 77-78 ships while other players can fit over 90 ships in their water.

I have talked to the topwar customer service via game multiple times, and i had to explain total 6-7 times to different different customer service guys,

Yet they said everyone and everything is same as if i don't understand what i'm complaining about.

nearly 15 ships difference is a huge deal.
I need help and need this fixed

[plucky blade]

heya, did you delete most of the Shipyard? To optimize space in "water space" , please hold the unit to see which space is empty so you can arrange it again. If you still can't increase your number of ships, please send me a DM

[ruby cairn]

Please solve this before svs we don’t want to lose some Odinium for nothing

[elfin blade]

Purifying Turbines are bugged, unable to collect orbs after countdown ends. Happened on all my accounts.
Happened around 7 a.m MEST.
Anyone else having this problem?

[pseudo marten]

I didn't every possible thing I could think of. I'll DM you

[lethal silo]

The bug where we cannot reset old valhallas needs to be fixed before we can have an svs or other fighting events. What are players who only have old valhallas supposed to do? They can't reset them. They can't train new normal troops since there is no space on island. The old valhalla cannot be promoted level above 83. But level 83 old valhalla will get trashed by just normal new troops at level 85/86, let alone new valhalla. What are we supposed to do until the bug is fixed?

[olive sage]

Works here for me

[raven veldt]

On server 3199 we have this event and it is strange that we do not get any discount coupons for bargain for lower price. Will we get in 6 days??

[hasty bronze]

You don’t have the Monster/WH Event for Tickets?

[raven veldt]

No we do not have this event for tickets and this event Great offers do not see it in calendar if should be??

[placid marten]

This one, "limited time reward"

[valid sapphire]

training of Valhallas (normal and ultra) is onlzy at Level 83. How to build new ones, when i have only lve85+ units?

[unreal fiber]

Please go to Super Weapon Lab -> Odinium Tech -> Ultra Valhalla Tech -> Ultra Valhalla - Defense and upgrade the Ultra Valhalla - Defense Level, this will shift unit levels that you can use to train ultra valhalla from

[raven veldt]

Really we do not have it

[placid marten]

Okay, I have notified devs about it

[amber minnow]

Hello, I have a problem since yesterday. I can't see my profile picture, and I can't get links to reports in the alliance chat. Also, I can't see any participation I make in the alliance chat. When will the error be fixed? I updated the game a while ago and the problem still exists. Here is a simple example in the image below 👇

[placid marten]

Please, try to reboot your phone

[high grove]

Do we need to do reset or there is any possibility to transform old valhalla for new?

[dire marten]

You have to reset

[wanton forge]

Can't log in, this screen show on, i reach 83 %then i kick it off

[steep forum]

When merging units in the dock/garage/hangar for the first time, I don't get the free unit. But if I merge in my base outside of the buildings, I get the free unit.

[modern geyser]

Hi, update your game to the latest version and check your connection

[modern geyser]

Hi, that’s the only possibility to receive back resoursces and speed ups, with that refund you can unlock new valhallas and speed up their trainings

[cerulean solar]

SL chip box....is it normal that Green boxes gives Green chip and blue boxes grey chip ?
Btw can you unleash rng drop rate for HT part.. that s totaly out of any stat...random ? 🤣🙄

[hasty flare]

Did 1 reset on valhalla and got nothing back!

[modern geyser]

Resoursces ( odinium/food/oil) aren’t going in inventory, it directly adding to your total balance of each resoursce. Please check it . If you’re sure that you haven’t received smth, contact with customer support in game, they’ve logs and can check it for you.

[hasty flare]

I saw eventually 😂

[tepid pier]

Moral does not work in legend of dooms day challenge

[thick needle]

💯

[lavish juniper]

This Valhalla transition feels very sloppy. Having reset the useless VH, and all of my units now being 85+ how can we build new UVH when the slot only accepts low-80s regular units?

And the Odinium tech tree - is it now obsolete? Aside from a couple of functional buffs, the combat buffs only applied to VH units, not the UVH? Is this working as intended because it’s a huge waste of our time and resources.

[placid marten]

Did you rised level of Valhalla units?

[raven veldt]

Thank you that you notifie devs and now we have it

[soft cosmos]

Radar seems broken, multiple days I've gotten it to 5 bars then my next mission will reset my progress bar and I'll only get a 1 star mission

[lament harbor]

30%%

[modern geyser]

Reported, 🙏

[pliant wagon]

the red dot isn't going away, please remove it for me

[modern geyser]

Hi, it’s reported and will be fixed tmwr . 🙏

[proud sail]

Sorry for the inconvenience ~

[ripe glade]

Disk pack erroring and not giving the crystals. Happening on many servers

[modern geyser]

Hi, please dm me your UID

[long zephyr]

Clicking inside the offer and exiting from menu removes it for me

[lethal silo]

is there problem with summer selection packs? when i press, it says I have already bought. but no. It is the same message strangely as the one above, about purchase and restore for free, but it is different pack

[modern geyser]

Hi, please send to me a ss and your UID in dm’s

[tulip eagle]

You have to increase ultra Val defense level

[modern geyser]

Thats it. Thank you

[mossy terrace]

Where is the reset option in Odinium tech?

[neon totem]

It says whole team gets reward. But only team leader is getting chests. If teammates doesn't gets chests. Then making team looses its meaning

[pearl plume]

Same

[graceful gust]

Ye aswell as the payment window isnt loading 🙃 no more money from me unfortunately 🤣

[patent reef]

Problèmes avec les packs Étoile Super Chanceuse

[sterile bridge]

These boxes are shown in my battle report from doing a rally with my team in the current event. These boxes are not shown in my inventory. And no, I did not open them already…

[stable cobalt]

Not true

[trail epoch]

Not sure if this is a bug or not, but multiple people can click on this to send a march simultaneously. This wastes a march that can be used to help someone else on the server.

[graceful gust]

Same here it does say it will be restored… yet it hasnt happend slightly annoying

[stable cobalt]

Could get my building merge to 85 and be training 85s but instead wasting half of my time only able to train 84s because of a bug

[torpid rampart]

It's saying I can build a barn when I am already building one this is the same with towers

[graceful gust]

Ever heard how fast you get banned when you make a call back on the invested money with apple payment? Lol wonder if they act with the same speed to actually give back the cash or the items

[sterile bridge]

…

[magic gyro]

Have the same , others on 1300 to

[modern geyser]

Hi, please send a dm to me

[modern geyser]

Hi, please send a dm to me

[modern geyser]

Hi, please send a dm to me

[modern geyser]

Hi, it’s reported and will be fixed. 🙏

[lusty bough]

Just had my account suspended because system thinks I'm using an auto clicker. Set the phone down with screen facing down on a bag, must have simulated touching the screen. Please unlock my account ASAP. Server 2116, user Donkey

[modern geyser]

Hello, please write to the customer support

[lost ginkgo]

Transfer system is down

[sterile bridge]

………….^^^^

[dire pumice]

Is it just me, or looks like Pop's exclusive skill is not working to increase repair slots?

[minor yew]

copy the battle report and contact ingame customer support

[minor yew]

pop exclusive skill at level 3 it increases repair slot please check skill level and its description

[minor yew]

that's not bug, just place in base and merge them

[plucky blade]

@undone walrus heya, if it's not a bug, please continue discussing in #📱│game-discussion ❤️

[plucky blade]

@acoustic prairie heya since it's not a bug, can you please re-send it to #📮│game-suggestions
@frail leaf it's not a bug too, let me delete it and ask the team

[merry abyss]

i dont have a march Outside... Only repair... But this doesnt need Troops...

[dire pumice]

I did. It's working now, but it wasn't working yesterday.

[strange phoenix]

how am i supposed to build the new valls?
EDIT: thanks @torpid rampart

[torpid rampart]

You need to level up the val level ( in odium tech you find this ↓)

[nimble palm]

No idea what it is 🤷🏻‍♀️

[plucky blade]

please update / restart your game

[proud sail]

uid？

[modern geyser]

same here, empty field , no change after update/restart. Next Update, now I can see 500 timelimited units in the system news, but they are stuck. Cant take them.

[grave creek]

Heroes not shown in use in heroes page, specifically when repairing

[torpid rampart]

<@&667607304300134430>

[modern geyser]

Hello

[faint slate]

new function not appearing, game latest version

[cedar minnow]

I can’t to reset all valhalar

[strange quartz]

It is about hero skills NOT hero exclusive skills. Why would you break down an exclusive skill? You can only use on one hero...

[modern geyser]

You can dismantle (break down) exclusive skills too. @faint slate please make sure that you’ve latest version of app

[modern geyser]

Hi, please open ticket #🛠open-report-ticket

[faint slate]

already latest version of game

[grave creek]

Updates never happen until reset

[pliant wagon]

I reported this yesterday, it is still not fixed as promised by Rubes, please do something...

[hushed parrot]

Is anyone else unable to make a purchase?

[split nimbus]

Same issue, did app store update, fully restarted game, opened each offer (which reduced the number from 12 to 6) and they are still there

[broken willow]

No crystals today 😢 never mind some how a few things just fixed it self 😀

[modern geyser]

Even after val reset and unit upgrade I see some old troops in island battle assigned I don’t have in inventory. Not that it matter too much but looks off a bit

[plucky blade]

@gusty geyser heyaaa, it's a general reward for every players, since it's not a bug, I'm going to delete it. You can ask for better reward in #📮│game-suggestions ❤️

[gusty geyser]

Hey 372 buddy

[soft rover]

Can someone please explain what is this?
Cause I see absolutely nothing new in the skills tab.

[sturdy adder]

Where are the rewards ? My partner and me had the same problem

[astral pagoda]

.

[grave creek]

Only leader gets rewards. Best option, everyone be their own leader with absolutely no members. Odd? Yes, welcome to top war.

[primal basin]

You can dismantle skill back down to their original level 1 in case you made a mistake, so you can same way you normal break them for chips.

@sturdy adder
If your the leader. Tell your friend to send a march into your garrison in turbine and you do the same.
Then click on a Valhalla DF and select -5 (1 hit) and then send from turbine.

[sturdy adder]

Thanks everyone for your answers, but I don’t talk about leader’s rewards or DF Valhallas

[magic apex]

If you talking about discs, then everyone only have 10 daily, after no more disc gonna drop, in screenshot, its clearly say 0 already. After 10 chance daily, dark vals just like normal df, nothing different

[drowsy crypt]

I noticed the timer for the tower is being odd how has 5 mjns passed in game but only a couple mins on timer

[haughty atlas]

Killing dark forces from the purifier doesn't count towards any target. Not to blue radar missions, not to guild tasks, and not to legion tasks. Killing the same forces from the base does count. Please make them also count from the purifier.

[ivory parcel]

Hi. I have 5star simon and 4star diana. The issue is, that i can apply lvl4 march size(rare) only on simon. On all other heroes you can see/aplly only lvl3 march size(rare). Is this skill only for rare heroes? Or is it a Rare skill and should be available for all heroes, if this is the case, than i believe there is some bug
Thanks.

[modern geyser]

Hello, each hero has 2 skill pages, please remove the skill from all pages and try again

[tawdry bluff]

bit error in display

[grave creek]

I started a repair march to my turbine. 15 seconds later I decided it was too long for March and there is no retreat button. So instead I moved the turbine which forced my March to start heading back home. But it was a 6-minute March back home and I just sent it out 15 seconds ago...

[hollow geode]

No svs overlay to show what ruins have been taken? I've tried to hard reset game as well

[placid marten]

On own server, use minimap.

[tranquil laurel]

Im not able to build facility during svs is on going

[plucky blade]

hi from pic 2,3. I see your facilities were being built ?

[craggy knoll]

Just leveled up and my vit meter didn't get filled up like it normally does.

[placid marten]

Now we get only basic 75 VIT, and it overflows over maximum VIT too. So, it's bit different than before. Or, if you didn't get any VIT at all, please contact customer support.

[fossil osprey]

I don't think this is how it is supposed to look I'm just wondering

[tardy mirage]

The prices have to be a bug $72 for 10 power cores

[hot egret]

Wow

[plucky blade]

Reported , thanks 🙏

[plucky blade]

It is being fixed, thank you

[modern geyser]

We should have 10 crystal disks to collect

[foggy wharf]

they did a typo and put a 0 too much here pls fix

[olive ocean]

Tried to buy it. Says -2400 of 800 charged me 4800 tokens for 10 cores. Yall need to fix this ASAP. And refund us for what we spent

[hallow gorge]

Is this a bug or a joke?

[plucky blade]

it's being fixed . please wait for them in the mean time, we're going to delete every same reports

[urban badge]

I just got the best discount out here 🥱😂☠️

[tranquil laurel]

I try to build during svs these facility are before svs

[drowsy crypt]

I can't buy in the great offers.

[ocean blaze]

£120 for 10 cores? Like morale doesn’t cost enough, £120k for warbeast?😂😂😂

[proud sail]

Hello, problem received , will handle it asap🙏

[proud sail]

Power core ?

[wheat gorge]

New skin isn't available in holography.

[proud sail]

Thx we will send the feedback

[flint willow]

Don't know what to do

[foggy wharf]

yes (btw if you ask question some cant answer because the cooldown)£

[proud sail]

Hello you account has some data needs to be fixed , if you had further questions plz dm

[astral plume]

This is not a bargain

[lost tusk]

Negative tokens lol 😂 unfortunately you don’t get free powercores and/or cybertokens

[haughty jolt]

Yes

[proud sail]

Plz try log in again ?

[proud sail]

Try login again plz ~

[olive ocean]

I appreciaye the message saying it was fixed and being refunded on the excess spend. However, I am now unable to buy more power cores

[proud sail]

Plz dm uid

[drowsy crypt]

Please help I'm still having same issue I cam nit buy cores or anything in great offers

[fossil osprey]

Whenever I use auto deploy it does fill all the slots, even though I more than enough units to fill the slots

[proud sail]

It will be reopen again later , maybe in 30 mins 🙏 we are sorry for the inconvenience

[shrewd fossil]

When can you guys fix this?

[urban badge]

Smh is still broken 😔

[lost tusk]

Thanks for your support. It won’t let me buy them but we still have a lot of time until reset tomorrow 😉

[proud sail]

Kindly try again

[midnight patio]

Hello @modern geyser it is not a bug, you can share your question at #📱│game-discussion

Hello @shrewd fossil , @drowsy crypt the problem is fixed , please try again

[shrewd fossil]

👍 Thank you

[livid solar]

These two photos were taking only about 2 hours apart my powercores cost 7k now after being 4800. I also seen a player on my server who got them for 480. It seems there is a glitch in the powercores cost

[midnight patio]

Hello @livid solar , was discussed above and the problem is fixed, if you purchased earlier with a high amont and still havent got a system mail for compansation please contact CS

[livid solar]

Thank you I didn't purchase yet, just thought it was odd with me having high price and wanted to post it🤗

[midnight patio]

Thank you for your feedback 🌸

[cloud timber]

What a joke 😂

[midnight patio]

The problem is solved already , please restart your game and check manually if it is updated

[grave creek]

First click on building doesn't show # of buildings, have to click 2 times.

Edit: @hasty bronze app version 1.398.0 August 25th
Phone restarted, still persists. Try on your app by going in and out of world map like I did.

[hasty bronze]

Please Check if your app is up to date. After than please restart your phone and if you use wife than the wife too. Looks like an connection lost.

[tulip flicker]

Bargain store full of bugs 😅

[strange quartz]

So either the price is a bit off and should be more like 60 coins, since the skin is pretty much WORTHLESS or you have the wrong skin in the shop. And it is not only the "great offers" the "time limited reward" event shop also has some crazy high asking pices for items.

[cerulean eagle]

buggy reward on capital defense, chapter 4, wave 30

[magic apex]

Was that march go to rss tile ? If it is , they have just updated the function when you quick select for gathering, it will only pick enough troops for the tiles.

[fossil osprey]

yea it was i didnt know they did that

[proud sail]

Kindly check if your game is up to date ?

[grave creek]

It's the same for me, click the red building in the middle, go to chapter 4

[urban badge]

It’s still not working it’s been like 7 hours and this still not fix 😒

[arctic canopy]

Not being able to use formation in Doomsday challenge since yesterday night . Can use the formation in all other activities except the mentioned one

[plucky blade]

heya please refer the "red line text" . Seem like you have equip the Shark formation in other march , please scroll down the set-up page and check other marches too

[cerulean eagle]

No new update in play store.
Seems to be bugged in both android phone and browser (PC).

[hollow lintel]

There is an issue with the power cores in the great offers

[plucky blade]

heya Jessie, it was reported and should have been fixed already, please try to restart/update your game/phone

[ocean blaze]

morales dmg+ is not applying when attacking the ‘Tower Of Disaster’. And yes, i did have morale when i hit.

[uneven escarp]

I cannot dismantle any Skills. After merging and clicking it go always back to lvl 1

[proud sail]

Click again you should be able to dismantle it into chips

[placid marten]

Skills higher than lvl 1 dismantle into lvl 1 skills. Lvl 1 skills dismantle into chips.

[devout knot]

9 notifications is bugging me

[plucky blade]

pls also check other sections

please try other heroes

[torpid rampart]

its not that, its because he has 9 tasks completed for the next days event tasks which is why its showing. If he has all the days open then im not sure.

[strange quartz]

The red dots returned 😭

[lucid tendon]

This happens everyday after reset and it takes at least 10 to 15 mins of waiting to get it resolved. Why can't devs fix such silly issues. Please don't say that update the game etc it's already upto date. All is needed here that proper fix.

[drowsy crypt]

Why is this set of 2k points no fate coins. Every other set had coins why you messing up the count.

[tulip flicker]

Why is this like this? I havent deployd any valhallas.

[torpid rampart]

You need to recall all marches not units this includes repair marches for turbines.

[frank wind]

Why I can't see the bargain message? It's there if I open it with web

[placid marten]

Did you maybe disable option to see it on your phone? Please check event's screen

[frank wind]

Thank you 🥲 I forgot about that

[grave creek]

March transports across the map causing the walking time to extend for 6 minutes because that's where my turbine is. It should just turn around and be home in 30 seconds because that's when I sent it out. Check minimap to see it.

[visual sluice]

Can't place +2march decor in base while there is clearly room to place it

[plucky blade]

you can check out "real" space by hold decors and see how much space left. To me, I can there are still plenty space you haven't unlocked yet at that corner

[dull hatch]

Wt hell happening I can't see anything only trees 🎄🎄😲😲

[plucky blade]

please restart/update your game/phone, clear ache the app 🌲 🌲 🌲 🌲

[snow warren]

These poor refugees look like they're drowning. I summoned a treasure guard, then a refugee camp, and they're occupying one of the same spaces:

[ocean blaze]

issue still isn’t resolved where morales dmg+ doesn’t apply to Tower of Disaster. Many pay for those attributes and can’t even use it, potentially making them wait another 5h for that round🤷🏻‍♂️

[covert palm]

New Walden event is live, but Rubes had posted it starts tomorrow

[minor yew]

29 August and timings is also mentioned
#👀│game-spoiler message

[round moon]

Okay?🤷‍♂️

[plucky blade]

reported!

[proud sail]

will fix soon

[old magnet]

🔴These events where only leader and vice can start are ridiculously limiting.
TW needs to fix this.
Our r5/officers are MIA, and we all suffer.

[proud sail]

wake him up..

[plucky blade]

please try to delete one of those lv0 charater and check Manage Character again in the Setting ❤️

[plucky blade]

please keep discussing in #📱│game-discussion , since it's not a bug i'm going to delete our current convo

[fossil osprey]

So in the garrison for the carrier it shows promote on everyones heros is that a bug or no?

[high grove]

Why after reset we are at zero? Do you reset every time at 5 am CET? Please fix it otherwise write properly - feedback n.c.

[wintry gale]

Various bugs with the transport from the well:

1. Spawn the blocker on the mountains = try to attack blocker and results in
   5min march to the destination ruin to hit it

2. Spawning the blocker on the resource fields = absolute nightmare selecting the actual blocker who appears to be nowhere near the actual graphic

3. Calling BS on the ‘damage’ which contributes to the load, comparing very small player vs very big is practically same load. At least be transparent if it really isn’t important and it’s actually just a volume of players because it’s capped or set in such a way

[grave creek]

Dark Valhalla doesn't count as dark forces🤦‍♂️

[high grove]

Bug - no attack only gathering

[swift carbon]

Can't chat in game discussion

[midnight patio]

@swift carbon hello, this channel is for only game bug reports, but as an answer to your question, channels are restoring meanwhile for a short period they can be closed for sending messages

[swift carbon]

Ok thanks, I won't send these reports here again

[high grove]

Please fix

[proud sail]

Hello , the reset time is still 0:00 server time, but the event won't end at 0:00, it is not bugged🙏 sorry for the confusion

[torpid rampart]

make the event start and at at 0.00 as thats when everything else resets and only makes sence to do it!!

[high grove]

The task are for yesterday need to reset at 0:00 of the server - it is bugged / there are 2 way to communicate: with picture or with writing - you don't understand picture (i was crystal clear) the 2 times 😱: have to be 1 - reset 0:00 of the server / as usual you make a mess

[proud sail]

🙏 Thank you we will let team know , sorry for the inconvenience

[placid marten]

@cosmic dust post only real bug reports

[heady snow]

Drobnostka, ale jest. Błędne tłumaczenie na język polski. Jest "Oczędzić cię? " a powinno być "Oszczędzić cię?"

[modern geyser]

Thanks 🙏, forwarded to the team

[sharp ember]

hello, reporting bug on the new well supply run event

[merry abyss]

Hello! I found a big bug.. I have the new skin from the New World event and the marching limit +5 is not given as a buff! My march limit is 212. With this skin it should increase to 217, but it doesn't.. with the Peotry skin, I have a normal 217 marching limit.. but it doesn't work with the new skin!

[gusty geyser]

I’m so confused. Is Rubes the hacker? Which is the right discord

[astral plume]

You are in the right one and it has the green checkmark

[primal basin]

This is the correct one If it doesnt have the green tick. It's wrong

[analog locust]

if a hover barrier sits on the border between the two warzones during Well event, marches to the barrier loook like they are all going to the destination ruin, even though they are still going to the hover.

[plush totem]

Every time I open New World, I get this animation again. Really annoying clicking through it every time. Any fix for this?

[proud sail]

Plz dm uid

[heady snow]

Coś się dzieje z awatarem i ramką. Jest to ranking wkładu w realizację zadań ruin. Co ciekawe awatar poprawny jest na liście ale nie powinno być ramki. Za to u dołu jest zły awatar ale jest bez ramki.

[heady snow]

Więcej materiałów. Tym razem jestem na pozycji 12. Wystarczy przesuwać listę i się ramka zmienia.

[plucky blade]

hi, please try to restart and update your phone/game.
also we only use english from most of our channels, for polish please use #🌍│language-select channel and select Polish flag.

[prime trench]

My account is gone

[plucky blade]

please DM me

[serene dock]

I can't log in

[prime trench]

I tried sign in the account it did not work

[midnight patio]

@serene dock @prime trench hello, please check your game is updated and can you send me your uids and phone model if problem still exists

[prime trench]

i not remember it

[drowsy crypt]

Will this work in all of the towers and the well of sanctity. Or just towers.

[amber swallow]

Getting an Account Temporarily Suspended message when I try to open the game. A couple others in the same server are getting the same message.

[tawdry lava]

I can’t open the app after the new update just get the 1% and then screensaver.

[hasty bronze]

There is an contact us button. Write the CS, only way to fixed.

[hasty bronze]

Take up to 48h. You will receive an answer. @amber swallow @serene dock

.
@twilit creek this channel is for bugs not for feedback or talk. Use #📮│game-suggestions or #☕│off-topic thanks

[plush totem]

I DM’ed my UID. I got an update for the game, but still seeing the same issue. Can you please help

[stark sentinel]

its so unfair for us that buying daily supplies we have a lot of empire relic fake emblems and wecannot use it

[fossil osprey]

Game is very laggy and it's not loading how many rounds we done

[full geyser]

Why are our own top players attacking our Capital lol
Is that a bug or just typical Top War nonsense

[static glen]

I did not get the boxes.. even though I played all the rounds

[sly apex]

A lot of people can't collect rewards.

[uneven shuttle]

Was active for all 50 waves and I have the same. No rewards.

[odd cloud]

no rewards:)

[sleek prairie]

Also no rewards!

[full geyser]

Rewards had to be claimed before 50 waves end.
Those who stayed in & fought all 50 waves but didn't claim boxes before end now cannot claim anymore. PLEASE TELL ME IT'S A BUG.

Also, win or lose, exact same rewards, for everyone, every server. Win 0 waves, no difference.
Stay inside Capital for 30 waves yourself or not, same rewards.
Even if just 1 person stays in Capital for 30 waves, everyone can claim all boxes.
Next time imma just send my lvl76 alt for my whole server & keep it in for 30 waves 🤷‍♀️ and whole server can claim all rewards. YOU GUYS DON'T SEE HOW LAME THAT IS?!

[proud sail]

@sly apex @uneven shuttle @odd cloud @sleek prairie @full geyser Please login again and see if you can claim the rewards

[astral drum]

Transfer option is not coming up, and when you go to click it, takes you back to the world map

[proud sail]

dm uid and a video would be appreciated

[modern geyser]

Applications for transfers are not working properly not showing up for cap holders to approve or deny

[deep brook]

^This

[proud sail]

pls zm uid and a ss

[abstract robin]

Seriously, waiting for months, and it still doesn't work when it's supposed to be opened?

[robust gulch]

OUR TRANSFERS CAN'T APPLY TO OUR SERVER...FIX THE PROBLEM PLEASE (S2610).....FIXED THANK YOU RUBES ❤️

[rocky pecan]

Transfers don’t work

[proud sail]

fixing now

[worn nymph]

Transfer option isn’t even showing

[proud sail]

dm uid and ss plz

[proud sail]

try again plz

[rigid dune]

Fixed 👌

[proud sail]

ok

[proud oyster]

Approved to transfer but go button is not working

[proud sail]

kindly re-login and see if it can be fixed

[dusty geyser]

Once you pressed go, you need to check now all criteria met and press apply to transfer again. Couple of warnings and your over. I’ve just done it myself

[pseudo granite]

Few players send application to my server (1772s) and I do not see it. Please fix it 😔

[torpid rampart]

I don't know if this a bug but it said we defended nothing but we got all rewards

Ps @proud sail still says defended 0

[proud sail]

dm uid and ss

[proud sail]

re-login

[heady snow]

I updated and restarted the phone. there was no game update. the bug is still there.

[plucky blade]

please send me UID

[wide summit]

my android play store couldn't update Topwars , fail to install

[hasty bronze]

Try an phone update + restart. If doesn’t help than contact the phone support of your brand for feature help

[broken willow]

This is a big issue

[modern geyser]

Evo, come to 2218

[molten umbra]

Before: highest level units (legacy Val’s) go to garage/dock/hanger first after pressing Hold All. Now: some Ultra Valhalla units don’t go into the garage/dock/hanger after Hold All. Please fix. Ty

[somber jungle]

With al do respect, that the purifiers get reset after a server transfer is already annoying, but that people need to get all points again but the already reached rewards stay the same is just not right. This way people need to gain twice the amount of orbs in order to get where they were, that is not fair!

Is it really that hard to sync the purifier data between servers? This is such a major hazzle and takes so much time!!!

[flint willow]

Especially after the transfers have been closed for such a long time

[vivid harbor]

Is there a reason why my new Valhalla units are capped at lvl 83 when my regular troops are lvl 86?

[strange quartz]

Ultra Valhallas can be leveled up. In the super weapon lab, under Odinium Tech, the second tab: "Ultra Valhalla tech". You are not supposed to use the other valhalla unit anymore, since they are capped at 83.

[high grove]

Well of sanctity issues on task (5 points each task) 1 player give 10 points to the clan meaning 1500 points for day is 150 players - please fix it

[north jasper]

I can’t make an account on a old server. It says server is full. It can’t be true cause people just left it

[plucky blade]

we currently can't make new character on old severs

[limber island]

안녕하세요

[jade wharf]

Cannot create new character, says server is full?

[red ingot]

So now all the sudden the Not New Servers are full?!

[modern geyser]

#🐞│bug-report message @jade wharf @red ingot

Hi, First ss shows the amount of SvS Battle Cards you’ve, second shows the amount of the SvS Battle Cards you need to spend go get that item(s) which are in your cart 🛒

[jade wharf]

Thanks svan👍, so not bug but disabled for some reason?

[worldly quartz]

Server down?

[plucky blade]

@final wadi please send this to #📮│game-suggestions cause it's not a bug . I will copy this chat to your DM so you can send it again

[plucky blade]

it's normal for me, please restart your game ❤️

[primal ginkgo]

where free gems?

[long zephyr]

March size is wrongly calculated in reports after latest update. Report id is “3233339453716414469”

[modern geyser]

Hello, please send to me your UID

[proud sail]

plz dm uid

[granite ferry]

Same issue

[proud sail]

plz dm uid and report ID

[plucky blade]

heya if you're using FB gaming or H5 version then there is none gem section that tab. Only on phone app

[torpid rampart]

say what?

[glass bronze]

Visual bug of troop number

[wispy scaffold]

I go to apply and yes the server leader knows I'm coming and it just kicks me back with no error

[tacit geyser]

Where is the free daily 300 gems?? It disappeared 😵‍💫

[primal ginkgo]

free gems 🤔

[placid marten]

On your image leader of the server didn't approved your application. It's red. It means that leader has to approve you. Please, verify with leader that he actually approves you.

[wispy scaffold]

Leader didn't get the application it flashes a message I cant even read and go right back

[placid marten]

You can open ticket, so we can try to see if you're doing something wrong, or it is a bug, but according to image you posted, you still needs approval by the leader

[modern geyser]

Hi. This isn't a bug. You can purchase the weekly gem box to receive 1400 gems instantly and then 600 per day. Which is 5000 gems total for the week.

[primal ginkgo]

no i mean 300 free gems take 15 for 20 times for vip3 and up

[modern geyser]

Try this page. Please

[midnight crater]

Radar is showing mystery rewards but not giving anything when completing radar tasks

[somber panther]

On occasion the numbers in reports are coming up as wrong for a few players

[fossil osprey]

I sill have it?

[primal ginkgo]

after last update today it's gone

[fathom wraith]

Bug report for discord. We are posting in the join us channel. Posts are not showing up, yet we get put on slowdown mode.

[pliant wagon]

can't see which skins are in my list of favorites on the Web version

[fossil osprey]

My game is updated

[delicate drum]

the free 300 gems disappeard in Huawei version

[wintry gale]

I had same thing in PvP zone earlier

[placid peak]

hello, where are the advertising awards ?

[lucid valley]

hunger game not working

[void juniper]

Hunger games are down

[rugged quest]

https://discord.com/channels/648871024250716180/1009659187443281920

No hunger game?

[dense musk]

As it says there's a change to get a reward, it is there for the mutated hero's, the items are a change for when you do not have all yet

[languid gorge]

Allowing only 1 help

[midnight crater]

I have all of my mutated hero’s already, have since they came out, this is the first time I have seen this

[dense musk]

You may not have seen it, it's not hard to miss, I have seen it all long. It was also used for the first heavy trooper. If you read the details closer it says "chance to get a mysterious item used in "Global intelligence."" You can see the global intelligence box at the bottom of the radar screen, picture attached below.

[pallid spade]

Idk what happened here lol

[torpid rampart]

Text overlapped

[fossil osprey]

Yea it's mobile only on computer it's fine You have to like choose a language for it to like become smaller

[plucky blade]

thank you, reported!

[grave creek]

Timer after 10 minutes isn't free if u claimed 5 already, stop showing it.

[quasi blade]

Disassembling skills not giving correct skill chips. Rare usually give 243 but on this occasion only giving 81. Secondly I broke down 6/7 chips mixture of rare and not and didn’t receive the skill chips

[plucky blade]

heya it's 81 lv1 skill, not skill chip

[placid marten]

This is new system. First step, if you have skill lvl 2+, it breaks down to lvl 1 skills. After that, breakdown of lvl 1 skills is in chips. And Jelly is faster. 😄

[modern geyser]

Is the avatar pfp frame thing not working for y’all, I can’t change my profile picture

[primal basin]

sometimes it doesnt accept it, give a try a couple times

[ripe junco]

Is this a bug?

[narrow vigil]

Can’t bind account

[turbid lagoon]

Unit count is showing incorrectly in battle reports

[rugged quest]

Um shouldn’t my units show my full March size in a Warzone report?

[modern geyser]

Hello @rugged quest @turbid lagoon @ripe junco , Please send your UID to me

[steel yoke]

Why can’t I get all the rewards on the roulette wheel after buying all the gift packs?

[proud sail]

We are checking on it

[proud sail]

Did you follow the guide video?

[strange quartz]

There is another pack. Hit the + button next to the emblem counter

[narrow vigil]

Yes. I spoke with @primal basin and a ticket was created.

[drowsy crypt]

Trap worked on player shielded how and why this has to be a bug please investigate.

[wheat gorge]

Purifying zone - when attempting to donate by clicking on the purifying zone tab at the bottom, it automatically opens the mild purified zone instead of the moderate zone despite mild being 100%.