🐞│bug-report

[placid marten]

Probably 4th module isn't one of 4 basic modules that make it activated. If you got module from boxes, it's not counted toward 4 basic modules

[strange quartz]

Alliance Defence: Units just instantly returned, giving me a mail, saying I was too late, because the attacks were already running. Since I went away from the PC after sending them out, I lost all Individual rewards. 😫
I didn't switch alliances for weeks. I was just 20 minutes late.

[unkempt zinc]

I accidentally deleted my regular skill march size... can this be recovered?

[placid marten]

If you're VIT 5+, you can contact Customer support immediately and ask them to return it to you.

[placid marten]

Fort probably was full, and you couldn't put your march in it

[strange quartz]

Nope. This is not the first either that this happened in our alliance. The wording of the message does not make sense at all.

[odd cloud]

how'd i got the combat module from chest when it is not even given in chests and if anyway i got too then why it can't be equipped. it automatically opening that page where 1100/1200 is going on

and even after having 4 modules equipped i can't access to HT yet 🤔

[plucky blade]

@modern geyser Please do not send that kind of content in our channels. See this as your last warning too, thank you ❤️

[placid marten]

From your images, you still work on 3rd basic module. You have to have all 4 of basic modules, only then you'll be able to use 3rd HT.

[placid marten]

From what I guess, you have sent your march from far away, and someone who was closer sent enough units to block you entering in fort. But, as you went away from game, we can't know for sure what happened. You should be able to send march in forts even after event has started. We all do that to repair damaged units.

[odd cloud]

if getting first 4 basic parts is the way to get it then howcome i got 1 of the 4 basic part from chest and that can't be equipped too.

[placid marten]

I guess that part might be a bug, you should be able to get only upper modules from boxes, and basic from doing chores.

You can open ticket #🛠open-report-ticket and post images there, so devs can see if you got basic module from boxes, and now you can't equip it.

[hidden tusk]

I've got this message if the Mecha is already marching towards fort while trying to enter. Once the wave ends it's possible to go in.

[last rapids]

I have a server error 2120 it won't let me add the heavy troop module I got from a chest

[high grove]

One of my friend have a bug - pass on vip 13 but the game don't recognise the passage + don't speak english but italian - what need to do?

[modern geyser]

Please ask your friend to contact customer support

[high grove]

In which language?

[modern geyser]

They can speak in Italian too 😊

[steel yoke]

Why can't I use the module found in the chest

[placid marten]

You'll be able to use it once you finish basic 4 modules

[mild stag]

The Dark Legion Intelligence Box appears on top of the item list, even though it was not selected as a "favorite" item, and it not EL in 1248.

[slate ice]

@near helm please English only

[mellow swallow]

Obtuve 3 módulos que ya tenia en mi HT, y no me dieron gemas en compensación, algún motivo para que haya sucedido esto?

[minor yew]

Hello if you got same modules then you can see them in your bag

You need to use from bag to claim as gems

[hushed parrot]

No Alliance Chat

[hollow orchid]

Just say “complete module” Vs “you need 4 pieces” Cause I have 4 without the legs and it won’t work. Work on y’all’s translations, or work on actually explaining what you mean.

[modern geyser]

At least during any event/activity make sure your system is/will work better....
How disgusting is that kind of bug...

[gusty geyser]

Fix the bug where lineup shark formation slot resets randomly and/or with patches. I saved them last night again and this morning they were not set. IT IS GETTING EXTREMELY FAWKING ANNOYING TO PLAY THIS GAME WITH THIS BUG.

[ripe turtle]

I had a shield and was out of event area and it deactivated

[astral hazel]

Probably expired

[simple wharf]

Same here 😔

[alpine moth]

This for real? Lol

Also. I got the Aquachill System for new HT through a purple HT chest and when I click the wrench to attach it. It says aomething about transition piece needs to be inserted?

[onyx frigate]

You need the basic leg module through the research event, the Aquachill System is kind of updrage version of the leg.
Basically you need the basic leg first then you can equip the Aquachill System.
And the monster Hp maybe about 0.4% or something like that the system will automatically round down 0%.

[twilit frigate]

Awaiting solution from past one year....

i was Regularly spending money for Transformer Event.
I have 618 transformer emblems.
Spent large amounts to purchase the base skin, and also reported to game authority that i didn't receive base skin.
Game authority give choice to select base skin.
So that I have selected 'Super Miner' base skin in replacement of my transformer emblems.
But yet not received it.
After multiple emails send to support team as well as developer team, i need my refund amount against them.
Please do it urgently, as i am awaiting from past one year.

[placid marten]

Please, open ticket here #🛠open-report-ticket

[winged jungle]

In this small short video, in principle, the whole essence of the problem is clear.

[placid marten]

You can increase it only up to certain limit with repairman certificates. I have over 1k of them by now.

[swift carbon]

I mistakenly converted base effect box to gems, can it be reversed

[proud sail]

plz raise a ticket to ingame support

[alpine moth]

I thought repairman certificates dont work anymore...

[winged jungle]

Oh, I didn't know. Thank you very much for your answer.

[craggy goblet]

A few days ago i got this module from chest and when i had completed research (transmission research module 1200) the same equipment was given for free and the old one deleted automatically and i didn't got anything for it 🙄 TW should work on it golden chests are not easy to get and specially players get irritated when we get same thing and there is no compensation for it pls work on it and fix it so that everyone can enjoy the new HT also when i got this module it go directly to HT and didn't shown into my Bag.

[minor yew]

If you Recieved same module you should see that in your bag which can be claimed as gems upon using.

otherwise contact in-game customer support to check for missing item

[cold elbow]

Please cancel the auto refresh to the rally feed, it is not possible to get into specific rally, it jump around and make our eyes hurt, and more importantly if I want to join to help my friend in a terror rally I'm pressing on his rally but because of the auto refresh, I'm inside another rally, and i dont always have time to join the rally I've intended , and it make a situation where we lose troops and Vit because of that,
Please change it back thank you

[stable obsidian]

Why is slattern an SR decor rather than SSR when it does literally the exact same thing as Otachi? My OCD is going nuts.

[craggy goblet]

I'm not able to see the duplicate module in my bag that's why I'm asking for help. And i had already filed my issue in-game as well

[craggy goblet]

Lol how can someone from 770 can move to 795 territory when there is no Fight going on 😂 this problem had occured some weeks ago too. Today there is no fight then how can someone move here? A bug? Also there are other peoples who can see him in our server

[cedar moon]

I bought Diana but didnt recieve the Hero, sent a ticket already but where can I see if it was answered?

[torpid rampart]

Do you have the shards as you need to open her then you can use her in battles

[cedar moon]

It is showing 0/10 shards, I got apple receipt on my email and I sent to them via ticket but no answer in 6h so far

[placid marten]

Hello, some purchase can not be registered correctly by system. You can try to repeat purchase, but do not pay, it might trigger system to recognize payment. And CS have 72h to respond, so please be patient.

[fresh osprey]

Issues with Formation/lineup.

Woke up this morning to do my Kaiju's, found that my main march button ( I use 2 ) isn't placing all my heroes. ( Can confirm that the third hero [ Shinji ] is free and available ).

Upon pressing "2" I am presented with Kum N Hazel and Maximo but no Shinji.
Having checked the Lineup through "Save formation" it is correct and should have Shinji.

It's only a mild inconvenience as I can still manually add Shinji.

But the quick button "Lineup" mechanic ( E.g hitting "2" below "Quick Deploy" ) isn't functioning as it previously has, or as I believe it is intended to.

Edited : Was going to add images before realizing I didn't have auth to do so.

[modern geyser]

open a ticket... as our new friends ask too 😅

[proud sail]

kindly open a ticket and a video of the bug plz🙏

[upbeat mica]

I just opened up a few Legendary Ht chip chest and received legs and body for newest HT troop but won’t let me equip it???

[modern geyser]

Same

[placid marten]

When you will finish all 4 basic modules, you'll be able to add those additional modules.

[torpid rampart]

just a normal day in topwar

[dreamy hazel]

Its not a huge issue, but buggy. Click on base says cp34.7 real cp 34,878,283

[torpid rampart]

If you just changed your cp then it dosnt update immediately.

[grave creek]

Nobody probably cares but, you can't attack dark legion radar from Frontline base.

[modern geyser]

I received the module in a gold chest and don't have it. But I can't use it!

[harsh mango]

(Je vois que tu es français je me permets donc ;)) c’est peut être un module de niveau 2 ! (Il te faut donc d’abord les jambes de niveau 1 , débloquable dans l’onglet Recherche de module SL , sans événement régulier) 🙂

[stable obsidian]

Is there an issue with the blaze reinforcement slot not saving properly as part of a preconfigured march? I think it’s not persisting properly when you restart the game..

[modern geyser]

yes

[proud sail]

you must have one already so this is an extra

[proud sail]

It is a bug, we will fix it, thank you for reporting it

[placid marten]

Hello, it actually does appear. You need 36 shards for one sub level, and you are offered to add either 2 (34 you already have plus 2 you need for sub level), or 38 (34 you already have + 2 + 36 for completing 4 ⭐).

It's slider for making universal shards in specific hero shards, so you see only how many universal shards you need for upgrading.

[proud sail]

Kindly log in again , should be refreshed already

[proud sail]

plz dm uid

[night thorn]

where can I report an accidental deletion of a character due to switching?

[fringe flint]

I don't have the event

[proud sail]

Thank you, will fix it soon

[proud sail]

The Alliance Monster feature: Requirement: It will be available in warzones that have previously participated in the Frontier Clash.

[dense canyon]

I restarted it twice and waited 5 mins

[proud sail]

uid plz

[dense canyon]

I'll dm you

[fringe flint]

But I participated

[placid marten]

Please contact customer support in game, if you don't have any character after deletion, you can create new one, and contact CS from it.

[halcyon oar]

Plz dm UID🙏

[plucky blade]

@ebon bramble hi, the shield ur talking to is from the yellow HT's ability . Please kindly check again and since it's not a bug I'm going to delete this message. Please continue this topic in #📱│game-discussion or in my DM if you want to ❤️

[scenic shell]

Not sure if it is intentional but striker hero seems to have a bug. Skill is written that damage shared is based on damage taken but if attack is greater than the health of entire stack taking damage the damage shared is based on the damage issued not damage taken. This seems silly as your entire march can in fact take more damage than usual. Is it intended this way? I doubt the shield and damage reduction make up for it.

[quasi blade]

The picture with the dust is from a server above 1000 then picture without is from below server 1000. Is there a reason not all servers have this in the alliance store?

[split nimbus]

Some people on a server can see it, some can't, so um yeah...

I should have said same alliance 😉

[placid marten]

It's always possible that damage is overkill. Only some targets in specific situations allow only maximum possible damage made (for example, last hit on droids will allow damage only in amount that droid needs to be killed).

So, as damage can be overkill, you also share that overkill damage.

[scenic shell]

But that is not how the skill is described. It is described as damage taken. It also says the damage is shared which suggests a reduction from on unit and applied to the back row unit which also does not seem to be the case. It appears to be damage duplication. Hard to tell as i dont have complete formula but certainly looks that way

[placid marten]

If you want that we discuss more on the subject, you can tag me in #🖐│player-to-player-support , please leave bug channel from discussion how it works, as it's not a bug.

[gusty geyser]

Fix the lineup shark formation bug, already. This is extremely annoying having to reset a saved lineup over and over and over again

[torpid rampart]

Why is i kust bought in 4 farming marches and the ali total gathering for the new monster went up by 0??

[twilit frigate]

i was Regularly spending money for Transformer Event.
I have 618 transformer emblems.
Spent large amounts to purchase the base skin, and also reported to game authority that i didn't receive base skin.
Game authority give choice to select base skin.
So that I have selected 'Super Miner' base skin in replacement of my transformer emblems.
But yet not received it.
Please do it urgently, as i am awaiting from past one year.

[proud sail]

plz dm uid

[proud sail]

plz dm uid , customer service usually request 1-3 days to process a case

[grave creek]

All research completed, please stop highlighting them

[snow rivet]

No stellar dust from lvl6 fields. Gathering started yesterday after reset.

[hexed mist]

Can confirm this, no dust from rrs6 while it said it will drop.
It drops from mechanics facilities only

[torpid rampart]

If you have a second account And you did it there then you can't do it on your main as well. It's a pain I know

[dawn dune]

I have only one account.

[proud sail]

plz dm uid

[quasi blade]

It’s appeared now. Thank you though

[real spindle]

@proud sail star dust doesn't drop from ruins resource tiles, please fix asap

[astral plume]

Lol none of our squad can get in Titan canyon in 2311. Everyone gets the same message @proud sail

[limpid blaze]

Dear @proud sail we cant enter the battlefield @2350

compensation yay! 🥳🥳🤣🤣🤣🤣

[halcyon oar]

We are fixing the TC, plz give us a minute

[plucky blade]

devs already confirm they're fixing TC's bug .Please be patient in the mean time We will also delete the same reports from now on. 🙏

[red ingot]

same

[proud sail]

Sorry guys , we are working on the bugs , later we will send out compensation 🙏

[hearty trellis]

I got kicked out from event

[earnest moth]

So is the two time slots of Titan Canyon still happening or not?

[halcyon oar]

We found the problem and fixing now. The later two slots will happen as scheduled

[earnest moth]

👍 🆗

[unique fern]

No angel dust from level 6 tiles. Fix it

[halcyon oar]

Plz dm UID🙏

[narrow marlin]

I think Titan Canyon was just broken 😂
~2216 Squad A got matched with three 2216 alliances and one 2503 alliance
~During Squad B we discovered that you could port to any of the locations and base hit no matter what. It didn’t matter who even owned it.

[vestal mist]

Same problem with expedition base

[lofty cave]

Highest possible collection of stellar dust is 250 per day and daily donation cost is 60*10 the math doesn't match.

[unique fern]

This is broken. Won’t let me collect more rewards purchased.

[barren violet]

I can't buy this Packet I restarted 2 times

[queen basin]

Me too

[minor yew]

Thanks 👍 it is reported to devs have Patience

[sudden basalt]

This bug make navy

[halcyon oar]

Fixed. Sorry for the inconvenience

[halcyon oar]

Fixed too🙏

[proper fossil]

I am not able to add the module I got from chest to the robot

[halcyon oar]

Need to reload the game😭

[languid crane]

not sure if its a bug but in the new event u didnt even have to touch or port to an enemy buildin and you could zero all there bases makin the hr event pointless for most lol

[plucky blade]

Hi, personally I could claim those extra reward before, not sure what is happening now . Please kindly open a ticket in https://discord.com/channels/648871024250716180/1087987481984639058 and report your issue ❤️

Update: just checked with the team, devs are fixing it. Kindly wait for them in the mean time and sorry for your inconvenience!

[ivory phoenix]

Hi kann mir einer helfen komme nicht mehr in mein Account rein und habe heute morgen noch investiert was das für ne Scheisse 😡

[compact whale]

Hallo, bitte schreib mir eine PN

[fiery trail]

Hello, the new hero Cherno's exclusive dmg decrease buff does not show up in reports

[midnight patio]

@young latch , @humble quartz Hiiii 🤗 it seems you have complaints about cs , that can be understandable but this channel is for bug reports and as you know your problem isn't a bug , you can discuss at #☕│off-topic 🌸

[carmine brook]

Hello. I just got the aqua chill system for the HT out of a chest. However when I try to use it nothing happens

[wheat gorge]

Did the same to me. I got nothing from it either.

[compact whale]

@proper fossil @carmine brook @wheat gorge first you need the "normal" module (legs) before you can add the special module

[wheat gorge]

So when I got the legs the next day, how come it didn't kick in?

[carmine brook]

Thank you

[prime arch]

Necesito ayuda. Realice una compra y no me llegan los artículos. Salió error

[prime arch]

El dinero fue cargado a mi tarjeta. Y aun no obtengo los articulos 7669254785947 ID

[low quail]

It won't let me equip the legs, is it a bug?

[proud sail]

You should have the leg already , the extra one will go to your inventory

[prime arch]

Hola
Me ayudarán con lo de mi compra??

[low quail]

I'm still in the arms, then I think the leg is next...

[high grove]

Where is the inventory? I think we cannot see it

[pearl perch]

What is up with breaking the friends list? You can’t send reports to people that aren’t friends? And it’s in some random order where it used to be who you contacted last was on top. With limited friends list inability to send reports to non-friends can be an issue. It’s not new it has been this way for about a month but it is super annoying.

Edit: Oh you are supposed to use ‘Recent Chats’ now. Well that is still stupid I feel like. Change sucks. Carry on everyone going back to my corner.

[modern geyser]

very ture

[high grove]

You just message not friends so the contact get on top and then share with them something

[vestal mist]

Please, stop highlights for players who completed all stages in expedition base, people with OCD have eye twitching because of this

[finite comet]

Rockfield's skill "Punisher" does not ignore "Shield" effects except hero skills. The skill damages are calculated with pure HP without Shields, but actually the damages hit HP with Shields, so we can never give damages as the skill description says. The skill damages are attenuated by Shields.

[coarse jungle]

I have 3 level 8 crit components, but can not merge them to one level 9. When I have one equipped I see no option to merge them. When I take off all three I do not see them in my inventory tab, only one. I see all three again when I try to equip them to individual spots on the component page. Anybody else had this and knows how to fix it? I already tried via all the other plan pages and no success. 😦

[modern geyser]

Check all of your plan pages please and remove that component if it’s there, if you tried that and still you’ve issue please open ticket https://discord.com/channels/648871024250716180/1087987481984639058

[coarse jungle]

Thanks. Removing it from ALL plan pages did the trick.

[quiet bobcat]

Same here🙃

[stuck lichen]

Both Stores are not there... the Ticket store is Not availeble too

[steep yoke]

Where is kaiju store?

[midnight patio]

The store has moved under valuable events tab, you can reach from here

[snow rivet]

I can't see how many golden coins I have.

[midnight patio]

Reported , thank you

[chilly ginkgo]

😕 took an arrow .. not took and arrow .. correct it

[balmy thicket]

I crafted this traps long time ago, it says that the will activate with attack… I’ve been in several battles, I’ve been hitted and yet they haven’t worked at all.

[wintry gale]

You gotta select them in the march

[grave creek]

still a countdown after claiming 5 free

[balmy thicket]

👍🏻

[hexed mist]

can't see how much mistic tokens i have on polish website version

[high grove]

I don't found anymore green star ash on farm ... is there any changes? Because after gathering i get none..

[wintry gale]

Limit 100 per day from farming dude

[quiet bobcat]

Hello, I have a problem that my screen always turn to all green when I accessing world map, I've tried several tips like:

1. Clear cache
2. Restart my device
3. Reinstall TW app

It was more than 1Day and I keep trying different ways & tips but problem not fixed.

Note: Everthing is OK when I am play inside base (city) also my device/phone does not hang or freeze when the problem occurs

[somber talon]

[lilac crane]

1432 super laggy

[granite wharf]

The lag is such aids!!!

[grim carbon]

MASSIVE LAG DURING EVENT!

[proper fossil]

Plz explain how to play, when all is crashed

[solemn cove]

1432 so lag, we need big reward..

[proud sail]

Sorry for the experience, it is better now ?

[frail leaf]

The HP has not gone down for 20 minutes. What is this lag?

[grave creek]

Could be defense

[solemn cove]

yes better😊

[brazen tiger]

So new decor set not working

[brazen tiger]

Tried resetting the game nothing works still only have extra 4 slots on only plus 2 March

[modern geyser]

Hello, please open ticket https://discord.com/channels/648871024250716180/1087987481984639058 🙏

[brazen tiger]

I have but what’s the point in a big report if you then have to create a ticket anyway

[elfin blade]

We have this glitch in alliance chat since this guy wrote in fraction chat. Server 1054.

[modern geyser]

Hello, it’s not a bug, please contact with customer support for furthermore information @steady zenith

[craggy goblet]

It costed me move even when i moved into Void Matrix Move area

[indigo sapphire]

Isn't these boxes contain 3 types?

[hard pumice]

No there is a formation choice chest (new) that has all 3 options

[rain brook]

Last area opened, but CP not changed 😦

[midnight patio]

Hello @rain brook , this is not a bug , you can share at #📱│game-discussion or #📮│game-suggestions

[torpid rampart]

If you are going to add mountains make them consistent because ein my option you shouldn't be able to add a ps on top of rock 🤦

[plucky blade]

Hi, it's not a bug. To set-up your defend, you need to check out War Hall . Please continue your discussion in #📱│game-discussion or ask in #💡topwar-qna . You can DM me too if you still can't set it up . 🥰
@lone fractal

@twin arch Please contact our CS in-game . It's also not a bug so I need to delet your msg.

But personally I would just keep them still cause Crit Damage is not very important and CS can only help to redo it once every 3 months - better save it for bigger mistake.

[severe pollen]

Its doesn't show all the base buffs. There should be a shatterdome and an Atlantis icon with those and I think one more. Unsure If the buffs add up too. Seems to cap at 100% no matter what but its been 110% a few times

[plucky blade]

@gusty geyser Hi, it's not a bug. Kindly wait a bit please

[plucky blade]

Ark and Shatterdome don't add up .
Atlantis you can't see but it still add to your stat (check Battle report) .
Please continue our conversation in #📱│game-discussion or in my DM 🥰

[fiery trail]

@plucky blade do you know where Cherno’s “not needed in battle” stats show up?..

[swift carbon]

Is this supposed to be like this ?

[honest dew]

This surely must be a bug right, there ain't no way in hell u guys release another fight event meanwhile UD is going on ?
How much time do you think people got on their hands competing in UD, seriously ?
People are still rebuilding from the brute fights they had on Saturday, wake up a bit.

[split nimbus]

I came here for this too... WoO was stopped till the end of UD, surely this shouldn't start till after UD finishes?

[ruby thunder]

Double coupons are not working with super gem box pack again

[placid marten]

It might be a glich, you shouldn't be able to purchase Diana again, after you already purchased her, please try to restart the game

[fiery trail]

Bro.., if it’s woo .. You keep your troops …..unless they changed it… also wrt to bases being only halfway ready - applies to everyone doesn’t it?

[honest dew]

That's beyond the point, if you actually read what I wrote you would see sense to it.
A base that can hold close to 2k or more troops ain't nearly half way through rebuilding since Saturday, going into a fight that is unimaginably poor thought.
Not only does it put people at a disadvantage but also makes the game incredibly boring to not being able to recover before the next shit storm starts.

[proud sail]

Hello, please kindly participate in Titan Canyon and give us some feedback 😊

[haughty mountain]

Nope. Not at these times which are terrible for European workers. Let it happen later or play alone. UD is already terrible timing, but Titan Canyon is the worst timing ever.

[deep summit]

How we should play when we must work 😅

[boreal pendant]

I’m at work too when this event is on. Not great. And it’s even worse for the American players on server.

[hushed parrot]

I'm pretty confident when I say in my alliance I'll be lucky to have 6 people online to take part in Titan Canyon the times are absolutely ridiculous

[spare umbra]

Lol they don’t want us to make money but spend money on their game… it’s so wack 🤣😂 how do we get the money to spend if the event is during the times we work…?!! Can’t even expand the timeslots?

[haughty mountain]

You are very lucky. I asked my 140 players today and all of them answered with: no. Not at these times.
So I won't register for any battle as long as we do not get much better playable times.

[hushed parrot]

Funny enough I just suggested as a server we boycott it, not that one server doing that will matter but at those times it's a useless event

[cerulean eagle]

I haven't noticed this before... but why is hero order and skill order different?
Shouldn't they match or is there a particular reason why they don't match? 👀

[modern geyser]

Hello everyone, I don't know if someone mentioned it here but we have a bug: the shatterdome skin when you activate your buff the ARC is inactive is that normal!?

[placid marten]

Yes, Ark and Shaterdome lvl 2 have same skill and share same cooldown time. It's in description of skill, please check it

[swift carbon]

Can that be removed, it's irritating

[graceful hinge]

Wart

[frigid mesa]

When i use Ark skill that is all i get. We were all made to spend 700 tokens to upgrade a base for buffs but get nothing from said buff if we have Ark base already. Furthermore all other buff bases cost 1000 token and this one we got stung for 1700…. They need to seperate the skills to have their own buffs and buttons and not rip off those of us with Ark base

[next jetty]

Am I doing something wrong... Or

[modern geyser]

So it means that they were taking advantage of the players' money deceived

[torpid rampart]

Black square item hmm

[balmy sand]

All correspondence says battles 6th July. Yet sign up times and dates for the battles says 5th July. Have you done the closing times for sign up rather then when the battles are?

[proud sail]

You are actually using this base skin right ? not Holography

[proud sail]

The announcement is using UTC timezone, please refer to your device time

[next jetty]

Correct! I always have it equipped as I go offline for 1+ days due to chronic illness regularly so I shield (when I can get on) hence my confusion it's not a big issue just a general confusion of what is going on since it usually works and gives me a 32h shield not a 24h

[balmy sand]

Oh ok. Funny that I am only one hour ahead of the UTC timezone then in the UK, 😂 not a full 24 hours behind. Wow I’ve really entered a time warp on topwar.

[frigid turret]

Why this happened?

[limpid blaze]

i have the same problem too.

[haughty mountain]

Hello @halcyon oar , @proud sail and all others who are active here.

The new event, Titan Canyon, looks interesting, but, as written before, so the times do not fit at all.

Setting it to 3 specific times excludes almost 100% of all players on my server alone. For example, if I try to choose a team now, as soon as I choose team B, I get a message that I can't choose B because team A has less than 30 players. This is shockingly low. I suspect it won't look much different on other servers.
Why is that? Simple. There are people who work, have families, and hobbies that aren't TopWar. These are prioritized. It's as simple as that.

Times that exclude these players kill this event before it even launches.

Please keep in mind that 90% of all players are not sitting at home playing in their crotch all day.
Be considerate of the mass of players. Listen to them. There is also no point in moving the event to Saturday if the 3 times are to remain. Give the players and servers the opportunity to actively participate in this event, and open the event to free choice of time. Anything else is simply stillborn.

[modern geyser]

Hello everyone, please use this channel for its purposes

[proud sail]

plz dm uid

[proud sail]

Yes it could be misleading , we will add GMT time🙏 Also more time slots will be added

[haughty mountain]

@modern geyser If this is the wrong section, please link to the correct section.
But please don't come with feature request, as this is just nice to have, but the topic of changing the timing of the Titan Canyon event is a must have.

[modern geyser]

#✏feedback-tc 😊

[halcyon oar]

Hello, sorry for the less consideration of the global time zone. We added 3 more time slots to fit more players. Plz kind check. And while it officially realeased, it will be available on weekends, just like the WoO. Thanks for your support.

[balmy sand]

Please keep it midweek! Just with the added time slots! It’s becoming increasingly boring gameplay throughout the week. Least with woo, no actual losses so then able to fight at weekends in an Svs. It’s my one constant suggestion to tw.

[olive idol]

When can optimus prime return?

[proud sail]

kindly post it to #📮│game-suggestions 😊

[placid marten]

@limpid blaze you have to finish all 4 basic modules first. Only after that you'll be able to place additional modules on HT.

[limpid blaze]

Oh I see. so it's gradual. ok Alan thanks for the help always. 🍟

[swift carbon]

What is this, where does my level 5 skill go ? Please reply

[placid marten]

Probably on second skill page. Check them.

[haughty night]

Was there suppose to be only 3 time options or 6 options to choose from for titan canyon? I seen last night that there was 3 options which were pretty early but there I check on it again and seen there was now 6 options with 3 options being at a more reasonable time. But since we seen there was only 3 we already selected out of those 3 as an alliance to see who all would be active during that specific time.

[placid marten]

It's changed 😅 #📌│bulletin-board message you can select new time, until registration is closed

[dusty scaffold]

Okay.. either this is a bug, or these are actually 2 different stats with no way to distinguish the differences between the two.... Please fix. (This is just what I am getting from Decor, this is not Overall Stats).

[sly apex]

Both lead and vice leader unable to add people to teams. Help.

[inland vortex]

They have to tap on Select button and it opens the selection screen where they can put members on both teams

[sly apex]

I know then when you make the selection it takes you back to this screen and shows this message

[placid marten]

Please try to restart game

[sly apex]

tried that all day 😅

[placid marten]

Send me DM, so we might see what's going on

[earnest igloo]

There is no time limit on explanation of the new woo, yet new alliance joiners aren’t in participants list ??

[grand marlin]

what happened to these rewards?

[placid marten]

Did you maybe changed alliance?

[grand marlin]

Not

[placid marten]

Then open ticket #🛠open-report-ticket

[proud sail]

plz dm whole ss and uid

[swift carbon]

She's already bought, please remove her

[median blade]

The hero skill description needs to be improved, for example these 2 Attack increases don't mean the same thing but maybe one of them should be base ATK and the other just ATK

[median blade]

I am genuinely confused as to which ATK is this one, is it the base ATK or the simple ATK increase

[craggy goblet]

In between battle field this is happening and you'll suggest to restart it again 😑

[stuck sparrow]

there problem in . Valley of the Kings War. The game freezes war

[craggy goblet]

Second time 😑 3rd time as well how should i fight when this is happening in every 5-10 minutes 🧐 and enemies are 60M+ 🤫

[split nimbus]

Umm... I think the rewards are bugged in Titans Canyon

It tried to reward us several times DURING the event and each time it was 20 - 2 gems

Times are CET, battle started right after 3rd wb

Edit: it's been more than 30 minutes and no normal rewards have been given

[craggy goblet]

Lots of problems 😑 third time faced same thing and also shown the timing of that IST :-7:25 pm (third time faced this issue). All devs are busy in their own game. What should we do when we have to restart everytime when this happens the only thing devs suggest is to restart. It doesn't matter that we are in battlefields or where. 🙄 if you can't fix just tell us so that we can find any other game to play 😑. First you guys give whales in front of Fish secondly can't manage over crowded servers they always glitch. How will you manage 835,591, 779,770 all in one territory this week 😂 i hope game won't crash but be ready with heavy compensations 😂😂

[quasi salmon]

Titan event issue. Components not equipped or in bag to equip

[grave creek]

New hero glitch

[strange quartz]

Titan Canyon: people can hit bases on the battlefield from the safe zone? Teleport aura from Void matrix skin is not working?!

[dusk carbon]

Straight after new canyon event and this happens.....game is stuck

[halcyon oar]

Plz DM uid🥹

[halcyon oar]

Got it. We will upload it soon🙏

[halcyon oar]

Plz DM details, uid and device information plz

[drowsy crypt]

Why can players hit bases from safezone this makes zero sense. They should have to port out also. Please fix this.

[civic sandal]

The match making remains as broken as ever.. if not even worse

[torpid rampart]

In my repair base when I go to speed up it says 700 gems but when I come out it says 3k what is the actual value.

[normal fog]

unplayable Titan Event

[proud sail]

Hello, this is all ATK increase

[proud sail]

The skill of the hero is better than base ATK. Exclusive lvl 3 is base ATK, We will optimize the skill description in the future, sorry for the confusion🙏

[prime arch]

Hi plz helpme

[somber talon]

May be a bug but morale dmg + isnt included in the tc event. Without morale in tc whereas with morale outside.

[plucky blade]

@prime arch hello, please report your bug problem.

• For QnA please visit our #🖐│player-to-player-support or #📱│game-discussion .
• Any further details you can also DM to me

[flat hearth]

My account bounded to facebook but having this error

[ripe flume]

I can't switch to my Facebook account too. Says it dosen't linked to anything.

[native dirge]

Unable to switch account via FB, says there is no linked account, i played TC yesterday in that account.

[surreal drum]

same here 🥹

[ornate dagger]

I can’t login to my account in Facebook, can anybody help me

[plucky blade]

Hi, issue is reported . Seem like FB having log in issue , usually it comes from FB acess policy but let's wait for dev's response. 🙏

[modern geyser]

I have the same problem

[strange mountain]

Any word on facebook logins? I'm stuck, too.

[burnt inlet]

Just submitted a ticket but I can't log into my Facebook bound account

[ornate dagger]

Can you push FB to hurry up? We are in the middle of TA

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[proud sail]

plz dm uid

[native dirge]

How? I cant login, dont have UID 😅

[proud sail]

plz dm uid

[modern geyser]

Facebook link in gone #🐞│bug-report from the app and browser

[plucky blade]

kindly send Rubes your UID please

[modern geyser]

We can't

[burnt inlet]

Sadly I cant

[woven comet]

hello

[bright vector]

Hello same over here i cant log in to the game via fb

[green ermine]

same problem

[olive sage]

Ohh I’m not alone with this problem 😅 and I think I lost my account 🥹

[thorn grove]

Same here … can’t switch from mini to main🤮

[umbral whale]

Yeah wish it was main I was stuck in. Same problem

[waxen tinsel]

Sadly I don’t know my uid 🥹

[proud sail]

From Facebook:
Major disruptions: Platform Status
Jul 6 2023 3:42 PM GMT+8
We’re aware of an issue impacting Instant Games. Our engineering teams are actively working to resolve the issue as quickly as possible.

[green ermine]

Same here i dont have any screenshots of my uid

[ripe flume]

Once we get our city's back. Take a screenshot of it for future problems. I did that last time we got a simular issue

[round girder]

Never share UID with anyone they will probably take your account

[astral drum]

That’s not really possible anymore

[torpid rampart]

The guy is rivergame staff he's not going to hack your account 😂😂

[thorn grove]

Luckily I have access via desktop app

[rose cradle]

So everyone having problem with fb

[modern geyser]

Yea🥲🥲🥲

[charred bolt]

Sir, why can't I log in to my account? it says login failed, verify you account and check the current network

[median blade]

Not just the skill Rubes, but same way as you have DEF and HP, you should have the same split for the extra good ATK and for the Meh one

[deep bear]

Thank God am not the only one facing this issue

[jaunty arch]

yeah, me too sadly

[light hound]

Same here I can't log in

[broken topaz]

My Facebook account are not login

[marble badger]

Same here I can't log in

[deep bear]

3 hours it's been

[proper fossil]

Nice, if topwar fails to mess up a single day, it will be a disaster for them. My main is login with Facebook and sub with Google, now can't login to main account

[torpid rampart]

It's not topwar's fault it's Facebook servers. You can still login on the computer if you have done it before. For once I will back Top War as it isn't their fault.

[wraith cape]

Even Me just now I just click then it came out of this issue .

[hollow wedge]

same here i can’t login via facebook

[thorn grove]

Luckily me... my desktop app works

[charred bolt]

This problem arises when there is a TA event

[native dirge]

Blessing in disguise? 😆

[light hound]

When will they fix it

[modern geyser]

At reset maybe?

[arctic thunder]

I’ve spent way too much money on this game and thought I lost my account but see everyone is having same issue

[proper fiber]

We need solution on this, and i mean permanent solution. Like a personal launcher or something.

[gusty mirage]

i can't login topwar ,which is a successful bug product

[modern geyser]

+1 Facebook 🤢

[proud sail]

Dear folks , please kindly wait for one more hour🙏 Facebook is working on it

[inner mulch]

I can't neither.i sent through the app

[modern geyser]

Ok!!! I hope it will be fixed very soon!!!

[swift carbon]

How long until Facebook resolved

[placid marten]

It should be within one hour, please be patient 🙏

[thorn grove]

according to Rubes: another 30 Min...

[ripe forge]

Having a same issues 😢 luckily my other account is bind with game centre

[modern geyser]

I think it should be fixed by now

[swift carbon]

It's done thank you devs 😊

[gusty mirage]

thanks, it fixed...but not at all on store?

[torpid rampart]

It's fixed for me 😀

[proud sail]

you can login now ?

[thorn grove]

Yes it’s working

[proud sail]

✅ Thank you

[torpid rampart]

Yes ♥️👍 Thanks for the responce

[hollow wedge]

the issue solved thanks 🌹

[keen aurora]

When I entered the Titan Warzone last night I was getting killed. When I checked my comps, I noticed they were all missing! I tried to add them, but only comps that were not assigned were available. When I returned to my warzone, I looked at my comps and they were all back. Has anyone else had this happen? Battling with no comps is no bueno!

[waxen tinsel]

@keen aurora Mine were fine for whole event

[torpid rampart]

Mine were aswell but there was some questionable amount of damage I was hitting compared to normal server.

[spare oxide]

This Xmas Tree in point store once bought, got changed into that one in the second pic. Both aren’t even named the same! One is Xmas Tree, while the other is Christmas Tree.

Ps: in response to Alan’s reply - then both should be the same because this graphics change is misleading. One is SSR background, the other is an SR background. I had bought it thinking it’s something I didn’t have and now I feel I wasted $ to get an SR decoration which I already had.

[placid marten]

It's a bit different graphics, but it's same decoration. You can check it in decoration's index, there's only this Xmas tree.

[grave creek]

Heads up, he replied by editing

[placid marten]

Hello, to reply to your edit:

I have also checked in index, to see if I have it, or not, before making decision to buy, or not. In index you can see it's one decoration. But, you can open ticket, so we can inform devs about it: #🛠open-report-ticket

Graphics is a bit vague, even if index solves it. I personally always check index, to see if I have something or not, because it's very hard to find some decoration in your base, especially now when we have showcase. So, if you want, open ticket, and we will see what devs will tell

[spare oxide]

I did in fact check my index and there were cases of decors I missed that didn’t appear (I don’t recall which ones specifically cos it was sometime back) hence that’s why I had made a purchase thinking it must be another decor that I had somehow missed. Appreciate the response.

Graphics is not a bit vague if we put both side by side as reference. Both are completely different not just by looks but also background color and names.

[mossy swallow]

Can't buy Stellar Dust. It gives me an error saying that the item has reached limits. I was able to buy 9 because I didn't buy those 9 the previous day. I think the purchase counter is either ignoring my timezone or it's just not getting reset after server reset.

[rocky pecan]

When I’m changing 2 skills between polik and megatron it’s disappearing can’t equip what was on megatron to polik please can someone help me resolve this thanks

[dusk pebble]

not sure if this is a bug or not sorry, i have a HeavyTrooper chip that was my first lvl 25 gold one. but i have just noticed that its somehow now gained a purple socket gem and reset to lvl 0

[placid marten]

Please, check second skill pages, you probably have skill on both pages

[modern geyser]

thats from chip reloading or something like thAT

[grave creek]

Open all button doesn't work properly

[clever patio]

must be the bag limiter causing that since you can only open 99 at a time in the bag

[burnt inlet]

Probably available to obtain after reset.

[torpid rampart]

Update game.

[swift carbon]

Why don't I have shark hologram??

[mellow pollen]

That would be nice if it was an actual thing

[thick swallow]

Why no Dust drop in level 6 MM Buildings ?

[swift carbon]

What's this????

[woven gale]

The Event Trade Store shows up blank like the above picture even after maximum donations. Several users on my server are also reporting the issue.

[mellow pollen]

I don't see nothing

[swift carbon]

Please fix the bug

[steep forum]

I have the same bug, as do others in my alliance. Server 2556.

[balmy thicket]

It shows a banner saying “not enough items” when obviously there’re items and currencies

[rough hull]

@swift carbon @mellow pollen @woven gale @steep forum
They are currently fixing it, so please wait until the fix is complete. 🙏

[swift carbon]

Ok thank you very much for reply , please can you tell when it will be fixed?

[steep forum]

Thank you. I see items in the stores now.

[plucky blade]

100 dust limited /day from gathering only, please also check previous gathering marches too

[mellow pollen]

Thank you

[plucky blade]

@south dagger it's a bug channel , let's keep discussing in #📱│game-discussion ❤️

[mellow pollen]

It still called by this lol

[south dagger]

Idk what you call a bug, but heres the definition if youre confused

A software bug is an error, flaw or fault in the design, development, or operation of computer software that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.

[craggy goblet]

I had reported this same thing last week Saturday and now again same issue 🙄 ( Note:- Game is Updated, also cache is clear😑)

[thick swallow]

why is it so low to be honest this Sucks

[torpid rampart]

Please explain to me how someone can hit more in weekly than overall?

Weakly 1.24aa
Overall 627T

[modern geyser]

your overall resets after you leave the allince, your weekly does not

[grave creek]

Middle monster never appears, side 2 monsters show properly.

[torpid rampart]

Well that's stupid 🤣

[neon totem]

Huh. My cp is 41mn and he flew me twice. Any explanation?

[limpid lagoon]

Why did Topwar decide to mess up my defense that i had set up? There was like 6 seconds between getting hit and my garrison was correct, my defense all set up correctly, but then topwar put Crimson into my army defense and therefore Erinyes into my navy defense! Why?!

[grave creek]

2 battles at the same time, same second even. 2 marches headed towards same person. The defeat was the first battle, but is improperly listed as u can see the 2nd battle was a victory. Just a sorting bug for when battles happens during the same second exactly.

[plucky blade]

looks like your garrision set-up was messed up , please DM me to help you checking it

[wise verge]

i didn't use an extra queue

[swift carbon]

Lucky 👀

[light hound]

Can't log in in fb again 😭😭

[torpid rampart]

Inflated cp ,wrong def he's just stronger with less cp

[tiny quartz]

Is this a bug 🪲🐛 ? Please fix the decors

[light hound]

Another black screen in logging in fb 😭😭

[chrome trellis]

I get this after 2 weeks not playing

[wise verge]

did someone stole ur acc

[chrome trellis]

Probaly not bc i use crazy dumb long passes

[onyx frigate]

Free 15 gems claim button doesn't exist in web version

[hollow oasis]

What is this? I couldn't collect before reset. Restarted the game and now its this. I am owed the 10 from today before reset. And where is this lvl 110 at?

I want the 10 I am owed from before reset. This needs to be addressed.

[swift carbon]

What's this

[mellow pollen]

Lvl 110 but the max lvl is 80

[rugged quest]

What’s this 110 level stuff? @proud sail thanks for the response

[proud sail]

Kindly log in again🙏

[sturdy orchid]

Opponent heroes overlap with trap selection. And the top part on top trial where it shows 1,2,3 teams is actually outside of the viewable screen area on newer versions of iPhone

[abstract meadow]

I am not able yo upgrade new formation

[proud sail]

Plz dm uid

[quasi needle]

Unable to join warhammers or 4k, all I get is paramete incorrect

[proud sail]

Checking now

[proud sail]

Plz dm uid

[merry abyss]

I cant use my Scorpion? parameters incorrect?

@proud sail After your message... Still can't activate it! I restarted but still doesn't work

[proud sail]

Checking now

[cedar moon]

I cant upgrade scorpion, cant join Ark fight on TA. Keep getting param error

[somber kestrel]

Can't do df or upgrade scorpion

[proud sail]

Same issue, we are working on it , when it fixed , login again can solve all the problem , we will keep community informed, thank you 🙏

[strange phoenix]

do you guys even test a new feature before implementing it in the game? cant upgrade scorpion

[neon totem]

Umm you might hv missed it but his cp is 1 and he still has plathora of troops in base. So i was kindoff confused. How is it happening.

[obtuse vale]

For me too... In Huawei AppGalery app, in Google play store app and in clone app (my second account too)

[torpid rampart]

the troop power doesnt instantly change you need to give the game some time

[heavy quest]

I also cant upgrade scorpion formation or do any march towards dark forces. Plz fix.

[proud sail]

Plz kindly log in again to upgrade scorpion formation , same as join WH. Both fixed 🙏

Sorry for the inconvenience everyone 🙏

[crystal cape]

I can not attack or join another member to run WH and another else. It said the parameter is incorrect

[modest plinth]

I have the module but won't let me insert that module it says I need

[strange quartz]

The top trial menu constantly bugs out and I have to restart the game :/

[merry abyss]

Thank you rubes 💕

[obtuse vale]

Thanks for the scorpion bug correction! 💙
There's still a problem with my Huawei AppGalery app. I can't install the last update from yesterday. I already sent a report in the game support, but maybe you'll be faster. 😏
I checked my Google play store app too, the last update there was on 7th, 2 days ago.
Thank you very much 🙏💙

[languid crane]

couldnt see how to change units and used all the refresh attempts without realising what it does because nothing appeard

[torpid rampart]

Where has this gone @proud sail you can't leak something and then not release it 🤦‍♀️ And if you went going to release it you should say it won't be getting released.

[vagrant breach]

Hello everyone, if you are given the error "Paramert error" that is capable.

1. Re-visit if it doesn't help
2. Refresh the page or exit the game if it doesn't help.

It helps me and works

l am russian (l am no english)

[chilly ginkgo]

Had 12 and 2.. yours and mine totally different 👀

[thick edge]

My game froze when i was setting heroes at top trial, now always stuck at %90

[torpid rampart]

It was a leak that rubes posted earlier which has now been deleted

[rugged quest]

This Blue hero square is Miss leading when I went to attack. please fix the interface so I know who I’m facing. I’ve restarted my game already a few times.

In addition why does the Enemy get to use Crimson Typoon twice to my one if I wanted. That’s unfair fix the AI bot. They should only be able to choose the hero once like me. Your already catering to the whales of the community in the Top Trial Event give me and the rest of the community that isn’t super strong a fighting chance.

[torpid rampart]

Why is the lower level cost more resources than the higher level?

[silent nebula]

Is there a number I can call for support? I just logged in an my acct was reset back to "new"

[grave creek]

https://discord.com/channels/648871024250716180/1087987481984639058

[placid marten]

If you're on browser, probably your cookies were deleted. You can try to play through intro, and go to profile->settings->manage character.

If it won't help you, please contact customer support within game.

[lime oasis]

This has to be a bug right? The game should not be able to use two of the same sets of heroes if I can’t

[modern geyser]

ur marches are amazing btw

[placid marten]

It's random, game can use same heroes

[strange tree]

I got one module from HT chest and I cannot add it

[dusk pecan]

After every won battle

[crisp parcel]

Stronomy silence not working in the new event

[halcyon oar]

Hello, we are checking this issue on browser version, plz give us a minute to fix. Sorry for the inconvenience🙏

[strange tree]

I am unable to add the HT module, i got it from the HT chest but research is not complete.

[placid marten]

Hello, you have to finish basic 4 modules through event, to get HT activated and available. Then you will be able to add all additional modules

[strange tree]

I have got the module before I could complete the modules🙄.. it is a bug.
The icon ⚙️do you see appears only when you have a module .. who made you admin?
coding has a bug then 🤣.. not caught under UAT.. too bad for a product design..

[placid marten]

Hello, according to your image, you don't have legs on your HT. It's 4th basic module

[placid marten]

I'm mod. I'm trying to help people.

You can get additional modules, and some of them can be added on HT, but addition to legs have to wait for 4th basic module.

Also, you can't deploy it till you finish it through event. It's how it's coded

[abstract meadow]

Some heroes graphic ate so bad

[minor yew]

clear game cache and Restart

[quick vale]

Why am I not able to put a lvl 6 March size skill on diana i was just able to yesterday. anyone know what's going on?

[plucky blade]

kindly check the other skill page of Diana too

[quick vale]

I did and figured it out thank you!

[wintry gale]

Stupid decor advanced upgrade I put 10 to create using decor shards and it max created using every single shard i have… really good new system, no validation whatsoever just poof gone

[placid marten]

It might be a bug, but you can contact CS asap, so they see if it's a bug, or to give you back decor shards. You have a right for one refund every 3 months if you're VIP 5+

[wintry gale]

Bug or not, might be nice to have some kind of warning if it’s about to spend a few thousand decor shards… Another day in the top war office

[torpid rampart]

Vip 5 for refunds what smh

[dire pumice]

In 5 days of playing, I have received exactly 1 purple access card from the "into the unknown" thing. In what universe is this supposed to be a 50% drop rate? Am I missing something?

[plucky blade]

50% drop rate also mean 50% fail to get . Happened to me couple times too 🥲

[dire pumice]

So 1 in 10 is supposed to be 50%? Interesting math....

[robust gulch]

I don't know if it's a bug or not but if you are going to do the event again...you better let us collect it again

[barren crater]

Hallo! Ich habe die Übertragung aus den Boxen bekommen und kann sie nicht verwenden! was ist das Problem? Wie man es repariert?

[craggy goblet]

This Option of clicking base snapshot is not working on my device. Need help with it

[dreamy hazel]

Location of reset above the claim causes an issue if task is completed it still allows reset🤬🤬🤬

[dusk pebble]

attacking frontier clash boses during silo wars means the bosses kill themselves with silo items lol. we got f2p basic heroes with 42 x lvl77 planes ranking with 150 3hm hero in damage in Rankings 🙂

[random hawk]

Guild task: defeat 5 dark forces - why does terror 4k not count towards that? It counts ro radar events. Could be a bug?

[modern geyser]

Du hast den Aufsatz, nicht das Modul… sobald du das Modul hast kannst du es mit dem Aufsatz gleich verbessern…

[severe kindle]

I can't get food

[empty plume]

Everyday Update 😆, but no changes. Always attach OPTIMIZATION AND BIG FIXES in your Update, but no improvement. Please focus to Delayed and Lagging the, don't focus to 📈 🤑big cost for additional Graphics and Effect in the game's , . 😆😆😆

[hexed mist]

Wtf happened to zoom option on server map? You cant control where you zooming

[muted spoke]

Why does it show a green arrow for dmg increase if it's not changing?

[proud sail]

plz dm uid

[plain salmon]

Not sure giving my id to you is a good idea. I have no idea who you are

[torpid rampart]

the guy is a staff member if you want anything sorting out give it to him. If you dont want anything sorting out then don't give it him. And giving a playert your ID dosnt mean they will hack you as you need payment info aswell.

[plain salmon]

They already pushed me to request the refund.

[plucky blade]

she is a developer , you can trust her

[fossil walrus]

she is the queen of topwar on discord

[modern geyser]

Since this afternoon's update, every time i start the app this appears for 1-2 minutes with nothing happening before starting (and lagging). Anyone else? For clarification: nothing gets actually downloaded

[storm temple]

there is a problem with the island store :D. it doesnt refresh

[earnest iron]

that is just a you problem, mine is fine on both accounts

[cerulean eagle]

Make this decor filters more understandable...
Took me a while to understand that it's actually 2 different filters and they are and/or filters.

You can filter out Place/Not placed/both decors and then the second filter is decor/decor set/both.

At the moment it looks like 4 individual filter options which is very confusing, took me a while to understand it 🙃

[upbeat flower]

When I enter world the game ui disappears

[proper fossil]

Is the access cards for into the unknown fixed at 2 per day at the reset or is it a bug???? For some time now, i am only getting 2 a day at reset in both my accounts. If u change the way to give cards why have a timer and all for 12hrs.

[placid marten]

Does it helps if you restart browser?

[midnight patio]

yes only 2 between reset ,you can collect all other rewards when they pile up max is 72

[worthy birch]

There doesn’t appear to any way to give points to anyone who is not in the Top 10 of the Alliance Pinball Challenge. Please fix this or tell how it can be accomplished? Thanks

[split nimbus]

I hid the spam because it was annoying and got this instead (names hidden, that's not a bug)

When I hid the messages I was expecting to see nothing at all of it, the time stamps is just weird

[unborn ravine]

Why did the emoji box in the event store come up with an option to choose an emoji but then gave me a random one 😭

[hearty zodiac]

There are times when I don't receive world boss rewards at all

[hidden tusk]

WB rewards comes only once a day, 15 CESTish

[hearty zodiac]

Okk

[spare oxide]

@proud sail just a gentle reminder … the ticket I raised was closed and you mentioned it’ll be rectified by Wednesday & I guess with all the changes you guys are doing, this got overlooked since the event ended and it’s already Thursday.

[tiny void]

Why wouldn't this event allow us to donate to people not in the top ten ?

[halcyon oar]

Plz dm UID🙏

[torpid rampart]

This is how it's intended as I think this the same for everyone.

[sage otter]

When trying to configure the Titan Canyon squds, a message appears
"The parameter is incorrect"

Currently there are 25/35 in Squad A. Squad B is empty.

Players cannot be added or removed.
Game already restarted.
The error occurs in both the web and mobile versions.

As soon as certain players are added, the error message appears or some of the players are removed from the list.

The error can be reproduced with individual players.
means: if one of these players is on the list, subsequent changes are no longer possible.

EDIT:
After removing all players from the list and adding all players to Squad A in one go, they were taken over.

I also added all players to Squad B in one go.

After that, players in Squad A were missing

I currently only have 23 players in A and 35 in B.
I wouldn't have been able to set up B if A wasn't full yet.
If I now try to make changes to A, the message comes up that I should first empty B.

EDIT2:

Now I'm completely trapped.

If I want to change something in A, I get the message that I first have to completely delete B.

If I want to delete B, I get the message I have to fill A completely first.

🥴

[proud sail]

plz dm uid

[proud sail]

Please get basic 4 modules through event first then you will be able to add all additional modules

[fossil wedge]

How to differentiate between rare and common items....in given pictures I click 2 different items and you can see 1 is rare and 1 is common but how to differentiate between 2

[shut finch]

@stoic field

[spring laurel]

Tmm

[languid karma]

they will spam every chat on this discord. not your best idea <@&667607304300134430>

[dim radish]

Hello everyone

[smoky widget]

Bruh 😐

[plucky blade]

yeah we're trying our best to report to devs

[high oar]

Omg guys stop now

[reef mason]

Guys STOP

[clever birch]

Guys stop

[wind garnet]

😂

[thorn night]

The binding isn’t working

[high oar]

Guys its not working here

Please wait that the channel #🔌│bind-account-here is open only there is it working

And only with the /bind_top_war command

[sacred elm]

You guys are bad at programming bots 🥱 (and worse at directions)

[cerulean eagle]

Command seems to work now... I guess they tried the usual solution, turn it on and off again 🙃

[proud sail]

bot quit

[hearty zodiac]

It's working now

[midnight patio]

**ok all, please dont share the bind codes here or at another channel than https://discord.com/channels/648871024250716180/1127878043839516672 **

it wont work at other channels , and the bot is working now

[warm quiver]

No

[gaunt bane]

So I binded and it said “player not found” then tried again and this -_-

[solemn vine]

Заметил баг героя 😁☝️

[steep dragon]

Can't see my free emoji

[strange quartz]

@proud sail I would like to report a bug on the TW discord. Someone opened a bot command channel and forgot to disable user messages. So people spam like there is no tomorrow and the instructions cannot be seen. Hit me up for my 5 gems reward 😄

[glacial folio]

I did not get the reward despite after linking my account

[torpid rampart]

It's in your bag

[willow salmon]

I can't get this

[proud sail]

did you bind it successfully? we have close the banner will open soon

[modern geyser]

really bad job guys really bad

[rose ravine]

Can't. How to get the binding code?

[mint cove]

I’m not allowed to write in the bind channel, which makes this hard

[idle moth]

my reward to that is gone and i dont get it

[proud sail]

we will open it soon so you can claim it , please hold on~

[strange quartz]

Yeah, maybe I was wrong and you need to have message permissions to use slash commands. "The behavior of requiring SEND_MESSAGES as well as USE_APPLICATION_COMMANDS to be able to use commands (slash, context, etc) is an intentional choice that arose from having to make a decision in a gray area." --- The reasoning doesn't make any sense really, but it is what discord said

[elfin snow]

Combat orders now format to read right to left instead of left to right 🧐 is this intentional?

[swift carbon]

Where's the bind code????

[mint lion]

Cant find the verify page for discord verification

[halcyon oar]

We are currently redo the binding code, event page will be back while it done, and unclaimed rewards of binding could be shown. Plz kindly give us a minute🙏

[lavish compass]

I found this...is this a bug or what is it?

[halcyon oar]

Plz DM UID

[halcyon oar]

Discord binding page is back, plz kindly check🙏

[modern geyser]

O

[gritty badge]

Your chat for binding account keeps deleting the code we post

[modern geyser]

During WOO my iPad is giving sounds like a message received in alliance chat but nothing visible there. I assume that acoustic signal is caused by messages send within WOO/TC warzone. Please mute for those in regular alliance chat and signal only to those inside the event. It’s very misleading. I see it more as a. Guess compares to feature hence posing here.

[native yew]

/bind_top_war code:F9h9lUVfgO4LH/7b9jenDz5qnF8sb4X8nHBcVvheQF0=

[cedar moon]

Says my player doesnt exist /bind_top_war code:RR6joK5wUWadGh9Sa0+fhnLxyFUVWafzcMVez1m1SnIRaHe+7icjk3YNW9ZEXlmg

[light tundra]

I have the same issue where it sais "Disable double binding" but in app it still shows Verify button

[gleaming cape]

Bug man

[upbeat stratus]

I mean it is top war maybe you got to pay to get it verified

[eternal wigeon]

bind link takes me to discord/return link takes me back to account but does not verify

[wise grove]

Same

[raw bramble]

Not working bind

[runic palm]

Bind didn’t work /bind_top_war code:+O6gO9sTdWaPrGSmfPheWbbevB12UnUWxCV9UIT1f38RaHe+7icjk3YNW9ZEXlmg

[tough moat]

Hi top war! What after? Link took me here!

[strange quartz]

You need to go to #🔌│bind-account-here type /bind AND select the command. Then paste the code

[kind salmon]

How do we Disable Dounle Binding?

[tiny quartz]

What bot is thinking 🤔 for so long.

[late juniper]

issue with Titan Canyon event. There were two hours left until the end of the registration phase. But when I tried to register the alliance, the event refused to register the alliance and was saying that the registration time had ended !!

[patent badge]

Linked to discord under command centre and it won’t let me claim the gems and emoji. Just wants me to copy and link again which I cannot

[patent acorn]

Hi

[wintry dew]

code:JgRjZ+VYOZBBNcKOKObyfg+rzORQlSiqNK1xWSbEy+o=

[lime wraith]

https://discord.com/channels/648871024250716180/1127878043839516672 I think here can help

[modern geyser]

it says "binding encoding error, please check"

#🐞│bug-report error message when i try to bind the game to discord . SOLVED. @crude juniper don’t type anything on the channel. The game already added the / and code for you so you just move from game to here and press enter

[crude juniper]

Getting the same error

[gentle raven]

Guys how do we disable double binding? help out please 🙏

[next lotus]

Same issue here

[cerulean trout]

First attempting of discord binding resulted in a Player not found message
Repeated attempts after result in a Disable Double Binding message

[wicked kiln]

The first time it said error then Disable double binding :(

[cedar moon]

Same as me

[autumn bough]

I think it bugged and didn’t give me points for one of them

[tacit geyser]

Resources ruin glich

[daring torrent]

👍

[onyx sapphire]

i submitted the bind at game didcussion by mistake what to do now ?

[pliant wagon]

Can't buy stellar dust

[acoustic jay]

Pasting the code to bind my account buts its coming back with an error code

[modern geyser]

Restart the game please

[chilly ginkgo]

Same, please restart the bot @modern geyser If possible... Tried 5 times till now
Edit: sorry for multiple ping @modern geyser I think i found the issue, the in-game thing is copyijg the command along with code, so we should not type the command again, just directly paste the entire thing into that channel, and make sure that the command is seen as a command instead of text.. Thanks for looking into it and also for restart. 🙂

[modern geyser]

Hello, please try again now @chilly ginkgo @lusty hornet @low stump

[modern geyser]

Bot is restarted, please try again now and if it won’t work dm to me

[livid latch]

top-war-bot
BOT
— Today at 7:18 PM
player not found
Only you can see this • Dismiss message

[placid marten]

Hello, please read the rules of the pinball challenge:

[mighty idol]

Hi

[pliant wagon]

Doesn't work, even after restarting multiple times

[modern geyser]

#🛠open-report-ticket register the ticket here please or write in game customer support

[south dagger]

Not working

[prime arch]

Hello, I already made the link for discord. but I don't get the reward. they help me

[quiet turtle]

I have the same problem, can’t get rewards for join to discord

[modern geyser]

Restart game please

[modern geyser]

Hi, please send a dm to me

[north gust]

Done thanks 👍

[modern geyser]

Hi, please send a dm to me

[modern geyser]

Hi, please send a dm to me

[modern geyser]

Hi, please send a dm to me

[proper fossil]

Already tried 10+ times to paste the code, but it keeps on getting deleted. What to do now??

[modern geyser]

Send a dm to me please

[open orbit]

it's supposed to get deleted, you go back to topwar and then copy the link again, then paste it again into #🔌│bind-account-here and then once it says it's binded, you get the reward @proper fossil

[compact gate]

…

[shrewd mica]

I've copied and pasted my "link account code" and no reward given... how can I fix this?

[modern geyser]

Hi, please send a dm to me

[acoustic grove]

binding account to Discord is not working

[modern geyser]

Hi, please send a dm to me

[jolly sentinel]

I joined a new Alliance when my old one became defunct overnight. Now I cannot move my fort to the new Alliance Territory. The Leader of the new Alliance says he's sent me an invitation... but I can't see it.

[tranquil seal]

@modern geyser Seems binding is officially broke

[narrow lance]

"application not responding" trying to bind account

[mint steeple]

Chat completely blank even after app restart. Any ideas?

[vestal vigil]

Titan Canyon troop repair showing some very weird numbers

[potent kernel]

Bind account currently not working for myself, I’ve also seen a few messages from others saying it’s not working for them either

[jade widget]

Yeah I got some weird things too

[modern geyser]

Hello, it should work now please try again, If you do not succeed feel free to send dm to me. @jade widget @proven vessel @potent kernel @narrow lance @tranquil seal @wide steppe

[ornate brook]

When you do one of the" into the unknown " challenges and press the back button of your phone instead of the one from the game , it goes into freeze and to change the page you have to hard close the game from background

[boreal viper]

I got BW-3 legs from the HT box but I cannot insert it into the robot. It showing message "Transmission module need to be inserted."

[quasi finch]

Binding account doesn't work for me.

[warped trail]

@quaint trail

[modern geyser]

hello, if you trying to bind an account, please copy code and paste it directly in https://discord.com/channels/648871024250716180/1127878043839516672 . After that restart the game to claim rewards 🎁 * do not add anything in copied text, just paste and send it

[modern geyser]

I got a bug to report... transfers should open after UD ends..

[jolly juniper]

i got a bug to report. The discord connection process isn't working. I am in the Top War discord, but it won't let me claim the rewards. I've tried everything; closing the site (top war and discord), the browser, opened them again, and tried again 4 times. It won't work. It also says binding code error

[lyric narwhal]

Good job with the notifications, they arrive an hour after having carried out the action (attacks, droid, or any other)

[atomic furnace]

Discord binding still not working for me either

[strange tree]

The game is lagging like hell, marches sent and returned with delay.. world map is also delayed in opening. S2156
...

Also sending chat messages in chat is delayed 🙄

[proud sail]

Which server plz ?

[light hound]

Why can't I log in in facebook

[graceful wagon]

chat completely stopped working. Even when completely close app.

[worn tree]

I can’t get into game… “server loading”…since update

[placid marten]

Try to restart the game, you need to force close it, then start again

[terse harness]

Was Amalias chests nerfed because I no longer get gs for the past week

[pallid sparrow]

Currently, experiencing a problem producing planes, tanks, or ships. The Barrack, Shipyard, or Airbase appears to queue them to be created, but it is no longer creating the shadow vehicle. All battles I am failing to win since I am currently low on everything. Not sure what to do

[void sapphire]

Small issue, but titan canyon chat only shows your alliance members messages. This was tested with both different alliances and different servers.

[modern geyser]

I press the app on my phone and I don't get in the game. Put me out. Press and out

[modern geyser]

Hello, please try again in #🔌│bind-account-here @sour fjord

[merry abyss]

You need his legs first to be able to use the improved module! I had this too, and now that I've got his legs the enhancement is working too

[ashen cairn]

Do we even get gift codes anymore

[finite panther]

Hello. Our alliance is showing for some reason that we don't own the ruins (we own 6). The rest of the servers alliances are displayed correctly.

[modern geyser]

Hi, if you trying to bind an account, please copy code from game and paste it directly in https://discord.com/channels/648871024250716180/1127878043839516672

[modern geyser]

Seeking mod help

[plucky blade]

got you , let's continue our discussion in your ticket report

[grave creek]

Pop star doesn't update every 5 minutes like it says. It's more like every 8 minutes 💀

[terse harness]

Same issue as Resolve above. We own 7 ruins but zero are showing on the monster thing.

[proper fossil]

Hello, I wanted to ask, in case I leave the alliance after the reset that is timer for top trail was over and move to a secondary allince. But I got the reward as per secondary allince. Should it be as I was in the main. As well as the timer still shows as results will be out later.

I think this consititutes as a bug

[narrow lion]

Hi

[pastel kindle]

Seems many have problem just wanted to add us on the list 2682

[modern geyser]

Hi, you’ve to wait for ruin reset

[hexed grove]

ｈｇｔ

[tawny terrace]

Hi guys, i just wanted to ask if there is any open spot for a QA?

[weary imp]

This event is glitched for me

[rain brook]

Last area opened, but CP not changed 😦 Small account test screen record 🙂

https://youtube.com/shorts/wTvzlC1iQBU?feature=share3

[rancid light]

Not getting stellar dust from the facility Mechanical Engineer make. Is that supposed to happen?

[grave creek]

World ranking blank, tried everything

[glacial holly]

What is this?

[weary maple]

We been through multiple ruin resets

[languid karma]

on one question of the new survey there is a bug where you can only continue if you pick "None of the above". else it will tell you to please pick an answer even if you pick one or more

[modern geyser]

Hello, you’ve to pick 3 answers to that question to move on 😊

[languid karma]

minimum or exactly?

[wheat gorge]

1. "Aura of the Ocean" base skill is not sharing to other members of the alliance.
2. Radar 5☆ isn't available after clearing it (21 missions).

[signal forge]

What's the issue here? Can't buy stellar dust

[minor yew]

Restart the game check if u can claim

[signal forge]

Did that and didn't work

[torpid rampart]

This needs sorting out thanks

[molten canyon]

Assassin

[next jetty]

No visual Atlantic buff still

[hollow vapor]

Is Coyote Danger supposed to lose effectiveness for 5 stars, or is this an error?

[hollow vapor]

It's just. 5% and 2%, but still a loss...

[modern geyser]

Hello, please copy code from game and paste it directly in #🔌│bind-account-here channel, if you have any questions feel free to send a dm to me . @celest ruin

[placid marten]

War and Def attributes from heroes affect it, CE has higher WAR and DEF stats, and having hero at lvl 120 also affects those stats. Hence, you can see them higher, depending on hero, stats, etc.

[modern geyser]

Hello, before leaving from alliance you received a warn tab , also it’s mentioned in event description. Your message can be addressed as feedback to the devs. Please post it in #📮│game-suggestions @strange quartz

[craggy goblet]

What's wrong with individual score? 🙄 does it reset Everytime i complete one task 😑?

[modern geyser]

Hello,if you haven’t left alliance during Summer Carnival event and your scores reseted , please contact with customer support

Hi, please read #📖│server-information @cursive willow

[dusky orchid]

Pretty sure the event store charged me 4x instead of the limit 2x for the shark resonator... is there any way to check?

[modern geyser]

Hello, please contact with in game customer support @dusky orchid

[slate ice]

@minor yarrow don’t send links without approval

[wise verge]

is top trial and recycle the tech thingys event for 80+

[lean geode]

This my problemo

[modern geyser]

Hi, please send a dm to me

[modern geyser]

buon giorno

[rotund cargo]

I didnt select this emoji

[austere viper]

I don't think you get to choose ain't it random?

[plucky blade]

It's random from that gift box ❤️

[rotund cargo]

Ohhhh ok. Sorry

[hallow geyser]

Hey, after using the swap function. Am i missing something or this looks bugged

[rugged flower]

Tbf i don’t know where to write this but I used a weeks worth of tickets in “into the unknown” (so 14) and did not get a single purple card to open the vortex levels can we fix this? There’s no way I get nothing from 14?!

[ornate dagger]

Hi, I just found out all my soldiers +0 packages was missing, I have more than 400 packages, please check for me, thank you

[placid marten]

For that, you have to contact in-game customer support. They can see what happened.

But, if they are +0 units from EL, or TA, or UD, they are removed by the end of event, if you don't use them while event is still on.

[left lion]

Any reason why i dont have the “swap” button in the chip overlock event tab

[fading osprey]

i cant see swap of chips

[hexed mist]

Where rewards?

[proud sail]

July 23rd

[hexed mist]

This message is missleading as heck, how we are supossed to know that store is reward? For past three years there was never shop as "reward" from system messages

[chilly ginkgo]

Hey Rubes, can I DM you? I need a bit help with switching my tw account from one Google account to another, due to something 😬😅

Edit: a mess between my payment Google account's game profile vs the Google account linked to my tw account , and how Google Play games beta on pc works.

[proud sail]

Only if you used those gold Amethyst Chip before you will have swap chances

[orchid sleet]

Can u fix the topwar browser pls? It uses my cpu to %100 this could be vug

[modern geyser]

Ho problemi quando compro pacchetti. È da tempo che faccio acquisti e il livello vip non cresce più come non mi viene restituito la piccola parte di cash back che dovevo ritrovarmi. Qualcuno può fare qualcosa?

[honest dew]

@proud sail
The times for TC must be a written mistake no?
⏳ 10:00 GMT (July 22nd)
⏳14:00 GMT (July 22nd)
--->⏳15:00 GMT (July 22nd) <----
⏳22:00 GMT (July 22nd)
⏳02:00 GMT (July 23rd)
⏳06:00 GMT (July 23rd)
⏳10:00 GMT (July 23rd)
⏳14:00 GMT (July 23rd)

Why is there a time 14:00 and 15:00, the 15:00 must surely be meant to be 18:00 as all other times are more or less 4 hours apart?
If this is a mistake please correct it asap for leaders to start planning.

[trail epoch]

Do you mean that to get a swap, you would have to overclock an amethyst chip before this event?

[proud sail]

yep

[faint slate]

how to get gold amythist chips?

[limpid lagoon]

Are you freaking serious?! I just paid $80 to choose a chip with navy atk, navy damage increase and navy hp, only to have it NEVER upgrade the navy damage increase ONCE? NOT A SINGLE TIME? IT STAYED AT 2.24% are you fkn kidding me! This game is seriously fkd up!

[chilly ginkgo]

This issue has returned... Is there a solution for it?
Edit: in game support asked me to link with twitter due to an another issue 😕

[placid marten]

Sorry, no, it's a problem with Twitter. If you use other services, then there's no that issue.

[runic hornet]

**everyone with visual bug of the new hero, please update game using app store before posting **
Apple store -> search -> TopWar -> update
Google Store -> search ->TopWar -> update

(not reset device needed nor closing app)

will write it again 🙂

[stable cobalt]

I am getting a binding code error but I’m following the directions exactly. Where can I go for help with that?

[lost tusk]

Multiple players in Europe encounter the same

[placid marten]

You have some helpful messages, videos and instructions here: #🔌│bind-account-here

[placid marten]

Please check you google playstore, maybe your device needs reboot to restore google playstore

[lost tusk]

Not an android user.

[mild stag]

If you're using iOS, the game might need to be on its latest version. Please check the App Store if the game needs updating.

[mild rune]

A few people in my server are receiving a piece for their shark heavy trooper and it is not letting them equip it. It is actually saying it is redundant and offering them 1000 gems for it.

[placid marten]

It's possible to receive redundant modules.

[placid marten]

It's not tied to the game itself, but something with your device. You can open ticket here: #🛠open-report-ticket

[stable cobalt]

This happens every single time

[placid marten]

Just copy code, don't start yourself / bind command

You should do pure copy and paste, without anything else. You're messing with code by manually invoking bind command by yourself

[opaque walrus]

After doing swap i got the worst overlooked ht in the entire game

[modern geyser]

Hi, if you still not able to bind it, please send a dm to me @stable cobalt

[rain locust]

Not sure where to put this so i'm gonna put it here. We just got our match up for the upcoming eternal lands and it seems very unfair. There really is no match up it's a joke I feel like we are rabbits being thrown into a lions den. After all the effort (and money that we have spent) to grow to have fun and compete. We are taken as a joke and treated as mice for the snakes to help the larger grow. Can something please be done about this it is causing a lot of good active players to quit the game. There has to be a way to make a window. So players can't be too far over as well as too far under. They make it even playing field on tons of other platforms. Why is it so hard on this?

[hasty bronze]

@rain locust just copy this text here than move to #📮│game-suggestions and remove here. There is better placed 😃 maybe you add also more facts Servers and so. That devs know where is something to improve

[pale steeple]

Swap option is given since you have used amethyst chip as an fooder before update.. swap gives you options to get amethyst chip so you can use them to upgrade it to opal. It's not for the use . It can be used for getting opal

[rapid scroll]

game won't load at all on pc

[chilly ginkgo]

Adjust the game login on Google Play games. It doesn't have the login option and just creates a new profile linked to Google Play games, instead of logging into connected Google account.
Other games have the option to use Google account from within.

In other words, add the account tab regardless of the platform being used.

Note: added a ss from other game, but it's chess, entirely different gener.. and to show the platform independent login options that other games give in-game
Edit:@placid marten , nope, mine just took like 6 new characters, never took the original one.. but Facebook, Google on phone and Google on tw browser edition. Facebook web edition ( launched from within Facebook) all works

Edit2: it's not about character settings, but about account setting itself

[placid marten]

After you play through training levels, you should be able to access profile, settings, manage character option, and there you should be able to find your character

[quick rain]

After I select the names in squad A it’s still show empty and I can’t adjust squad B because it’s show squad A less than 35

[runic palm]

@proud sail still getting this for bind

[sleek bronze]

When selecting members for Titan Canyon, it is showing 9 r4s but there are only 8 names showing. One member of leadership would like to join but he is not showing up on the list and was in the alliance prior to registration. Can someone assist please?

[modern geyser]

Hi, please send a dm to me

[vestal vigil]

Did they join the alliance after you already had signed up? Or possibility were in a different alliance when they signed up? Either would keep said r4 from showing as an option

[ebon iron]

A

[hollow lintel]

They still show as an option you just can't select them it says new member at the side of their name

[visual sluice]

why we pick what type of force we need the chip to be in overclock when we get nothing🤷‍♂️ where is the navy atributesi picked ?

[clever karma]

😆

[winter geyser]

Tttt

[sullen laurel]

I never received my binding code

[cerulean solar]

Dear TW, please check ht module drop rate. Open 105 purple box, 236 blue and get zero. That's ridiculous. At least open a shop where we can buy. .. 😪

[trail epoch]

Are they on the squad B roster? This is the only time I can’t see someone when selecting members for squad A

[sleek bronze]

They were not on either roster. It is a bug so I have an open ticket with them now.

[iron pulsar]

😅😅

[rose cradle]

I dont know if this is the right place , but may i know why participants name is missing ? Like it was there yesterday when i add and now its not . Titan canyon.

[serene jungle]

Level an overclocked Chip... wtf? This must be a Bug

[placid marten]

These are chips given for compensation for overclocking before this event. They are not meant to be used for anything, but overclocking now.

[serene jungle]

@placid marten i overclocked it on this event, Not before

[serene jungle]

Can i have a refund of the used Chips to Level it? As there was no explanation nor warning that this Chip is from "old" overclocking

[strange quartz]

Pacific rim items are still not moved into the item exchange store. Same with Evangelion Event items.

[proper fossil]

Isn't the titan canyon chat supposed to be inter-server allince chat channel but why different servers cannot chat in it??

[sharp ember]

bug related to titan canyon: cannot enter event as stated has damaged unit. a check in repair factory show no damage units, but overall unit status showed 10 damaged unit which cannot be identified anywhere in game

[wise verge]

why i already have at least 1 gold chip not on ht but the chip overlock doesn't show it#📱│game-discussion message (ss)

[midnight patio]

Hello @wise verge it is not a bug, please unlock the chip and remove from recorded formation

[wise verge]

thks

[mellow swallow]

@placid marten i send one ticket, please help me

[placid marten]

Send me DM, to see what ticket you talk about

[placid marten]

If you're sure it was newly overclocked chip, not compensation for an old overclocked chip, please contact customer support, to help you and compensate you. They will check your account and provenance of the chip.

[cosmic umbra]

Hello

[crystal moss]

I'm not sure this is a bug. Try sharing your concerns in #📮│game-suggestions

[runic sun]

I received the last part for the Tide crusher HT at reset. (picture) but it won’t let appear like how the other parts did to install it.
I can’t install, even though it says i received the part for it.
Do I have to wait for my research to be done, because if that’s the case, then the back tail wouldn’t be here either.

[torpid rampart]

You need that 4th basic module which you should get tomorrow and then you can equip it 😀

[cerulean solar]

I unlock tide ht at release...open more than 300 box and still stuck at 4 module. Random is really strange. Wich god should i pray

[undone rivet]

Is there any chance why people had 10 free swaps in overclocking event and I somehow only had 3? @placid marten @halcyon oar

[mellow swallow]

I do not understand how they made this selection, I have used overclock since the first time, and they did not give me the 3 changes

[tough notch]

Are there problems with sending out the titan canyon events? We have a bunch of players on 736 who didn’t got any rewards at all

[undone rivet]

The rewards only comes after b squad has fought.

[grave creek]

When claiming less than the max # of an item the blue surrounding disappears so you might forget which item you're opening

[midnight patio]

It still writes the name of the item 😊 but yes good catch, you can share at #📮│game-suggestions hence it is not a bug

[velvet prawn]

Not sure if this is a bug or a con, anyone else notice how unlucky they are on the flippy cards?
Noticed the “random flip” for prizes or gold shards always had the gold shard at the back end. After paying closer attention it was always last. I then did 6 full flips of 9 cards and it was randomly last every time.
I then video recorded a further 3 flips with it being last each time.
The random chance of always flipping the gold shard on the last turn is 9 to the power 9 just shy of 400 million to one.
Is this random or are you using loaded dice 🎲

[tepid pier]

Great titan work out cant even react when get attacked or repair with this screen keep doing this

[velvet prawn]

Incase anyone didn’t try out for themselves

[tepid pier]

When using repair speed ups in titan the cost of gems goes x4 it was only 570 orso

[wheat radish]

Ok,I need some input on this situation. I have a defense set up, and under more options I have a 2nd set of tank heros setup. But when I'm getting hit with my main heros put, it's not using the heros under more options for the 1st battle and im losing my ass on the 1st fight. Can anyone explain this to me?

[placid marten]

Flippy cards are not played like you play.

You always flip all, and only gold decks (or purple, if you're after that).

There's 7 refreshes pity counter.

If you want more help, ask in #🖐│player-to-player-support but it's not a bug

[placid marten]

Main setup will be hit first, if you have them in base.

More options setups are used for other unit types, in case you lose with main setup.

Setting different heroes for same unit type is suboptimal, because if you're using best heroes for defense in main setup, you want them in defense all the way

[placid marten]

It's reported already, thanks 👍

[alpine apex]

Hi

[vale tinsel]

Some wrong with March size down to 4 now what’s going on

[queen fern]

our team B couldn't join their fight and I think the same goes to twilight mercs team, they ended 0 point

[placid marten]

I'm not sure what you mean exactly. It's number of marches, not the size of the march. Also, you have 3 through perks tree, 2 you can buy (permanent and monthly options), 1 you can add through items, 1 if you're server leader, and 1 from EL/TA perk tree.

[vale tinsel]

I have only 4 Marches left now I had 6 last night 5 this morning now only 4 Should have 1 permanent I
purchased one from training should have some from training tree Thanks for the help

[modern geyser]

lost monthly once, and the extra the second time'

[past prairie]

Can't bind account 😞😭

[placid marten]

Please, use #🔌│bind-account-here and just paste code you copied in game there, don't do anything else

[sterile scarab]

This happened in titan event today

[split nimbus]

Server 1774, and 851 after doing Titans Canyon the HT are still in cool down

Also traps and chains are slower than they should be before working, I saw someone port with chains on yesterday

[midnight patio]

Hello,

1. One march when you start
2. LVL 25 = command center research
3. Trainee Class tree
4. Supreme perm card + permanent
5. Elite monthly card +30 days
6. Capital leader + 1 for the time having the capital
7. Items 1 day, 2 days, 3 days, 30 days - just one usable

It seems you only have black card +1 right now , so yes your march quee is 4

You can purchase monthly card to add +1 , and can use +1 items from inventory if you have

[modern geyser]

Hello, please send a dm to me @sterile scarab

[placid marten]

Hello, can you send me your UID in DM and server number, to help solve TC unit repair issue?

[gusty tulip]

Hello, any idea why i cant donate the shards? “Not enough items”

[surreal canopy]

komische Darstellung diese leeren Zeilen

[steep forum]

Alliance chat is broken. I’ve already restarted the game a couple of times.
Server 2556

[vale tinsel]

@midnight patio ty for all your help

[strange rapids]

Just type something, anything will do then post it and pull down to refresh chat

[dense canyon]

da heil is dis?

[fiery trail]

Use it to find out 😂. Jokes aside, some organization networks block topwar cdn data. Some in game image assets never load when I’m at work. Could be that

[wind garnet]

If you see something, we will get a prize from Topwar 🤣😂

[hasty bronze]

Looks like an connection problem. Please update your topwar app and after that restart your phone.

[wheat gorge]

This was my "luck" tonight. I have a special word for top war. Figured I'd try here and really test my luck to see if it's possible to get a re-roll (I know right LOL). Anyway, this has to be a bug....if not, this is abuse. Stop hurting me.

[placid marten]

Was it overclocking, or baking master chip?

[wheat gorge]

Advanced tier Overclocking with army attributes selected. I really am trying to avoid a rant on how disappointing this was, especially when I finally had a chance to select army attributes after MONTHS of nonstop navy attributes on random pulls when I am an army main. Figured this has to be either a bug or a gross way TW is trying to make me spend more. I'm leaning on the latter.

[placid marten]

Sorry, only "top tier chip overclocking" doesn't have elemental attributes. "Advanced tier" still can have them. I'd save more chips, for one superior. And, I do understand how bad you must feel right now. 😦

[jolly juniper]

reload your thing

[inner terrace]

Hi guys. I am currently in s3141 we had a summer carnival event where I got 100 ironfort shard but unable to use it. The ironfort skin also not in the list of base skin in profile.

[modern geyser]

Hello, please send a dm to me

[golden sky]

So the next time we have an event could we not have the blocked messages from the event showing up as blank link and a notification if we are in wc it’s rather annoying

[glass igloo]

Warhammer always error

[dense canyon]

i clicked use it, open now and tap to continue and the screen isnt toucable so i restart it and th reward blew away

[cosmic lichen]

Porque no puedo cambiar el nombre a Hooch ? Famoso personaje de la serie Scrubs.

[rotund locust]

Hey, i want to bind my account to topwar, so i copied the link, but when i paste it in the channel it says it doesn't work,anyone knows why?

[restive python]

Works not for me too

[stark eagle]

landscape mode on mobile glitch or update?? cant click anything outside of the search and base buttons

[modern geyser]

Hello, please send a dm to me @restive python @rotund locust

[modern geyser]

Hi, please send a dm to me

[hollow vapor]

The Shatterdome Energy Matrix skill does absolutely nothing.

It shows a timer and flashy graphic effect but that's about it.

I have been using the Energy Matrix since the event and I, others in my alliance, as well as everyone else that we encounter who has the Energy Matrix, have seen no increase in attack power.

Please fix this skill.

It is extremely frustrating to work to achieve something that is described as a benefit by the developers only to find out it doesn't work as described and the developers don't care about fixing it.

[fiery trail]

How did you enable the mode, please share 🙂

[modern geyser]

hey tiger!!

[ripe junco]

Hello I guess there is a bug here why the name plate is actually frames and the frames are name plates 😅

[modern geyser]

Hello, it’s already reported and will be fixed soon . 🙏

[spark stream]

Tengo un problema

[mild spear]

Not 100 percent this is a bug, but, on attacking wb i lose 2 moral after initiating the drone yesterday in tech

[knotty nebula]

Ummm wtf is going on with this game my march size increases are disappearing when I unequip them to move to another hero???? This game makes to much money to have problems like this I'm going to be extremely upset if my march increases don't pop back up I've refreshed the game 3 times now and my lvl 5 regular is just gone

[placid marten]

As a MM you lose moral if you lose battle and drone is used in it. It's in description of perk. Against WB you lose.

[placid marten]

Check all skill pages, they usually are on the other skill page

[spark stream]

En el evento de REGRESO DE HÉROE gaste 3k de gemas para obtener una habilidad de héroe y no me dio nada, acabo de perder esas gemas por su culpa 😖😖😖

[knotty nebula]

So I figured out the problem when I unequip it from my main heros it disappears and will only let me put it back on that hero I can't use it on any other hero doesn't make any sense but that what's happening

[placid marten]

Check other skill page of that hero

[stark eagle]

i was on landscape mode on yt then switched over and my phone glitched and it loaded in as landscape

[cosmic lichen]

Todas esas cuentas que tu ves, se me generaron al jugar topwar en un dispositivo nuevo , porque no existe una sección que antes de entrar al juego, diga Iniciar sesión / Nuevo Jugador, nos haria la vida tan facil y no tener que repeter la animación una y otra vez,es un dolor de trasero.

[mild spear]

You also lose moral if you lose as a CE but i never actually lost moral when attacking wb or droid as a CE

[placid marten]

Moral of mm works differently than moral of CE

[mild spear]

So mm's are punished for attacking wb, droid etc... Brilliant

[placid marten]

And they get moral from killing dark legion units. CE has to burn base, or win attack on own base, which is much, much harder than killing dark legion units.

Plus, MM moral doesn't affect damage to WB or droids

[mild spear]

It's daft

[cosmic lichen]

Something is wrong

[cerulean eagle]

Still unable to create new characters on servers below 2150?
I was told by support that we would be able to do it once UD disappeared 🤔

[ember silo]

Swaps in overclock are not resetting… and only got 2 swaps

[umbral whale]

We having problems switching to accounts bound to Twitter? I am

[placid marten]

Hello, it's an issue that devs a looking at. We have to wait for it to be solved. This is not UD restrictions related.

[placid marten]

Yes, this is how it is meant to be. You got swaps for chips you used before the new system.

[placid marten]

Yes, it can be. Please, bind your account to other services like Facebook, Google, whatever you can use. Twitter can have issues, or work for some

[ember silo]

Maybe it’s because I used all as fodder since they were bad, except for 2

[last shadow]

my account was binded by facebook and i click migration on the little menu and then i refresh my page and my account was gone

[grave creek]

Diana ad still pops up after obtaining her through heroes return

[fiery trail]

Take the free comps bro. That decor great too.. don’t be a ****block to folks that can exploit it

[placid marten]

Hello, I see you have opened ticket

[fast escarp]

Why do I keep getting payment failed? Has been fine up until a couple of days ago.

[placid marten]

Hi, you can open ticket here #🛠open-report-ticket , so we can see what is going on

[lofty cave]

After switching alliance, cooldown time to donate in Alliance Monsters is 24 hrs. Same for Alliance Droid too. But we get annoying red dot for those 24 hrs in Alliance Monsters only. Please remove that red dot for 24 hrs like you did for Alliance Droid.

[onyx frigate]

After I open the game it keep direct me to this page. Im fine with that but sometime it's war time so that should not appear

[plucky blade]

should be in #📮│game-suggestions

[plucky blade]

red dot issue, same feeling too but since it's not a bug , please send into #📮│game-suggestions

[spice parcel]

Yes, I have a Gamecenter account that suddenly my Twitter and Facebook binds quit working. Facebook binding from iPhone Gamecenter quit working quite a while ago, the Twitter bind just stopped within this last week. For me anyway.

[strange lake]

My game must be bugged. There's no paid event tab.

[plucky blade]

The summer Carnival store was over . Check out #📌│bulletin-board for dev's last remind.

[cerulean eagle]

Do we know when it might get fixed? It's kind a big restriction at the moment consider we have both SvS and we are unable to transfer.
Would be great to check out servers before we are able to transfer 👀 thanks.

[strange granite]

I bought the beached ship for the plus 2 when placed on base March size is the same. What am I missing here?

[fiery trail]

Did you already have the decor set? If yes, you need to get that to level 2

[potent flame]

Bruh...

[midnight patio]

Yeah it is annoying :((( happens to me too time to time but it is just abt google translate , restarting game helps mostly

[tepid pier]

Wel yea thats really what i can use during svs when getting attacked damm earning so much and yet cant make the game work normaly for years now.....

[proper fossil]

Hello, this is regarding my friend (v16) who has lost his account, already have asked support for help but no help at all. Can any one help Regarding the same.

[storm knot]

I cannot attack

[modern geyser]

Its too late for you too attack this truck

[grave creek]

Please fix same second reports in the correct order. The first loss was actually the second because I had 0 troops in that 1

[strange quartz]

Missing name here

[craggy goblet]

SVS fight was too much lagging in Starting

[proud sail]

Plz dm uid

[proud sail]

Roger that

[pliant wagon]

names on the summer selection aren't given on the web version

[proud sail]

Hello, is your game up to date ?

[modern geyser]

Ok, since others mentioned they can see exchange items I raised in-game bug and also here. FC exchange is mainly empty for me while others see items to exchange, should be consistent for everyone or explained why not consistent.

[quiet kiln]

It’s possible to infinitely buy this pack..
is it safe to buy or we can get banned for bug exploit?
<@&667608292981211136>

[proud sail]

Will fix asap

[pliant wagon]

yes it was, but 10 minutes after posting this, it was fixed

[tawny niche]

😑

[proud sail]

Plz dm uid

[proud sail]

Thx we got it 😊😊 sorry for the inconvenience 🙏

[covert palm]

Rude 😂

[rose cradle]

Thanks rubes , it is bug. It solved now after uninstall the game , refresh wont work .

[storm knot]

I cannot attack other server dusty trucks.

[dusty crest]

]

[pliant wagon]

why is there no Decor Set Tokens now?

[placid marten]

Hello, there's the bug and store is temporarily closed. It will be open when bug is fixed

[merry eagle]

When you Go at sometimes battle or clan: its green screen and when u go to ur island stuck on blue screen

[halcyon oar]

Decor set store has been fixed now. Sorry for the inconvenience🙏

[strange quartz]

-3?!

[halcyon oar]

Plz check the system mail🙏

[cobalt coral]

Got a bug here, can't make sub accounts 👋🏻

[placid marten]

You can open ticket #🛠open-report-ticket

[covert palm]

Can’t buy the $1 decor set tokens, it did not reset but the freebies did. The $1 being available yesterday should not penalize players today.

[spare oxide]

This has not been rectified yet??? Once I click on it to use, it changes to a SR decor

[rugged quest]

Why does the community have to suffer for a mistake made by a paid programmer?
The individuals that were able to buy should not be penalized for doing so.
Please do better and check each others work before releasing things that make TopWar look Greedier by the minute. Because that Negative countdown I currently have on my account makes me not want to spend any additional money on this game. Your Team is currently actively discouraging people that would spend that $5 to get ahead to not be able to

[grave creek]

There is no such thing as the ssr version. There is only 1 version. You're seeing a visual glitch. It's always been a sr decor.

[spare oxide]

Yes I know there’s no SSR version.

[hasty bronze]

There is only one classification for each deco. You will find the entire classification in the deco manual. Regardless of the colour, you will always know in the manual which classification the respective deco has. You will also find the respective values there. So clearly for each deco

[spare oxide]

Right that I do understand but the whole point of my posting is
I sent a ticket abt this about a month back, rubes closed my ticket & said it’s gonna be rectified the following Wednesday. I understand there are plenty of other stuff that the developers have got going on but this is one example that there’s no concern for something minute that is misleading to the players.

[strange quartz]

The Xmas tree has another issue, all values are missing in the decor store:

[livid root]

Lots of problems with that game😠😠

[stark sentinel]

@halcyon oar Hello World Boss Reward is delay or bug on Region 46 thank you

[spare oxide]

If minute details such as these bugs aren’t rectified, then priorities aren’t set straight. What’s the point of coming up with newer stuff when these basics aren’t looked at? There’s no point in coming up with new features or new dashboard changes when these issues aren’t rectified - it’s just driving paid customers away from the game.

[cerulean eagle]

Do we have any update to when this issue could possibly be solved?
A bit hard trying to find new servers to potentially transfer to when we are unable to create new characters on the servers to check them out.

[proud sail]

Kindly send details

[placid marten]

Hello, it's still closed for opening new accounts. I don't know when it will become available again.

[dense canyon]

what da heil? also the gems are now missing, it was 1500 last time i online, now its 200 btw im from 1510 and the [OneL] alliance is from 3088

[wheat path]

Hello, a friend of mine lost the trade button. Anyone have an explanation?

[steel iron]

I don't have this button too

[dense canyon]

had he overclocked a chip? or maybe u used it

[minor yew]

it is swap button where u can swap chip to overlocked random chip

check if your app is updated

[wheat path]

He overclocked twice today and swapped a chip once. After that the button was gone.

[steel iron]

Yes, it's up to date and I still don't have it

[minor yew]

are all chip locked? 🔒
try unlocking those chip u should see swap button

[swift carbon]

Where's swap button ?

[steel iron]

It doesn't related if the chips are locked or not, I tried it before and I unlocked all of them now to let you see..

[placid marten]

It's available only for chips you overclocked before, as a compensation for new overclocking abilities. You can receive only according number of swap chips. Once you use them, there's no more swap options.

[wheat path]

Ok thanks 😊

[craggy goblet]

Another Screen freezing Bug in TW

[mild spear]

Same account, same miner skin, gathering badge set, yet drop in yield prios to sending gathering

[merry abyss]

Yes i have the Same Problem!!

[torpid rampart]

twitter isnt supported anymore

[crude stone]

It's X. Gosh

[torpid rampart]

stfu u

[vernal iris]

Noticed a small styling item on the Contribution Ranking page of Alliance Ranking, there is a text overflow that is causing it to wrap when active for weekly and overall ranking. Also checked the other pages and they don't have it and seeing it in the App as also in-browser version

[proud sail]

Thank you😊

[keen finch]

What is this new feature call pls can you explain..... 🤣

[lofty obsidian]

I'm getting the "You were too late for the Dusty Truck" error for every single dusty truck, even if they are freshly spawned.

I'm reasonably close to the area they spawn and could previously get there comfortably in time so it is a bug, not me trying to attack them too late.

[placid marten]

They can be attacked only 3 times. Maybe that's what happens? I see a lot of interception lines

[lofty obsidian]

I don't think so, its been going on over 24hrs now and even when it's quiet and the truck has only just spawned I still get the same error.

It was fine earlier in the event

[placid marten]

You can open ticket: #🛠open-report-ticket so we can check what's going on

[midnight patio]

It seems as you used your all 10 interception rights, that maybe because of that ( at ss seems 10/10)

[lofty obsidian]

Other way around, I haven't used any

[midnight patio]

So please contact CS that they can check from the system, hope will be fixed soon 🌸

[visual heron]

When is that bug going to be resolved? It's a little suspicious that it's possible to fix bugs that could topwar potentially cost a little money in no time and we have to live with this "bug" for far longer than anything else?

[plucky blade]

It's not actually a bug. They close the feature creating alt on below severs and there is no exact date when it come back. 🥰

[modern geyser]

((((Hello, it's an issue that devs a looking at. We have to wait for it to be solved. This is not UD restrictions related.)))) This is what your own mod team said @plucky blade Why not let us create alts!

[plucky blade]

yep, because that time we mods had no clue about it. It's just not a bug and we still have to wait for it reopening. Also yes, it's not UD restriction too.

[visual heron]

Well, what is it now? In feature requests it was said to be a bug, in the post I answered to it was called a bug, now you're saying it's wanted. No matter what it is, it was said to be closed for UD (do you really want me to dig out the in game message??), UD is over. So open it and people are happy and don't quit because they don't see a perspective.

[placid marten]

Hello, when I said it, I didn't know full status of the issue, just that it was reported to devs.

Now we know it wasn't a bug, but intentionally done. Creating new accounts is closed until further notice.

[mild spear]

Have to agree here, if people aren't able to build mini account in other servers to see what they are like, they are more likely to quit than transfer to the unknown. We already jump through enough hoops to transfer

[proud sail]

Thanks for the feedback , will discuss with team about this situation 🙏

[modern geyser]

Hello, please write to customer support @stark sentinel

[cerulean eagle]

Minor visual bug on desktop (I haven't tested mobile).
Recently like past few weeks I have noticed that if you use an item in your inventory the visual selection is removed but the actual selection stays.

For example when you first select Amalia paint it shows clearly what you have selected (first image), then when you use it the visual effect (blue border) gets removed but you can still keep using it.

[restive moss]

Hii

[azure plinth]

I had 274 gold slivers that Diana accidentally picked up

[minor yew]

contact ingame customer support they can address easily

[dense canyon]

same as lancaster last year ago

[proud sail]

kindly check if your game is up to date~

[dense canyon]

yes, but still the same

[wild ibex]

Trust me, Spec. You don’t wanna see him….

[proud sail]

[grave creek]

#🐞│bug-report message look what they told me, it's quite obvious it's a bug

Edit to 4do2om0: it doesn't close the transaction as the button on the bottom still works.

[cerulean eagle]

How is that a feature not a bug (reference to mod that responded to you) 🤣
But I see that you already reported, thanks 😊

[hardy steeple]

It looks to me as if the game engine is recognizing your action as completed, so closes the action. Then waits again for user input. A good #📮│game-suggestions for sure to leave Highlighted Selection until user selects another Item in Tab.

[modern geyser]

Yeah no that happned to me while using extra marches

[neon totem]

It ain't working. I can't buy though i haven't bought it today.

[ocean blaze]

it’ll fix later, a week ago i bought some a few hours before reset, then it didn’t allow me to just after reset, even after restarting. A few hours later, i could buy it again

[stark sentinel]

Puzzle Time Patterns and Valuable Bundle Center Ultimate Power Surge Create is useless maybe you can make a reward for this like gem or whatever cuz its kinda annoying

[reef nacelle]

Is anyone else having trouble logging into the game via twitter???

[grave creek]

Many🤣, use another bind

[reef nacelle]

A bit hard. When I can't log into it at the moment 😁😁

[clear panther]

Yes

[grave creek]

Create a new account, level it up a little then contact customer support.