🐞│bug-report

[rotund zodiac]

your not reading the exclusive level 5 part which is what I added to the text so people could see what the exclusive says

[ashen shuttle]

Doesn’t matter. Then the description of the exclusiv skill is wrong or not correctly written. The main hero description is correct (like akatora „when regular attack launches“). So the only bug I see, is an wrong written description of exclusiv skill.

[rotund zodiac]

nope that's the description of the passive skill not the exclusive that you highlighted there is a big difference between the 2 meaning exclusive level 5 is a bad translation or a bug

Read exclusive level 5 I posted does not say any thing about launches it states "when taking a regular attack,there is 100% chance og gaining rage points "

[ashen shuttle]

Gaining rage is his passiv skill, the aktiv skill is the result of using 7 rage points.

[still kernel]

Nothing major, but you can drop the quick collect into of the dimensional mines. Tried on 2 different accounts.

[rotund zodiac]

please read the text of how it's said and then make a comment about that and not a completely diffrent text which is the passive that you keep going on about as I stated the exclusive level 5 many times nothing to do with passive skill

[hidden forum]

Aka gains rage when launching a regular unit attk. Not 3 rage case navy hits 3 targets. Same with Yuu. Crom still gets her 1-2 rage per attk or 2-3 with lvl5 even if navy launches. Gira only gains 1 rage no matter the troop that hits her. It's per attk not per unit taking dmg

[magic hazel]

People names, chats names, everything names is weird, i tried to restart the game but nothing happen

[magic hazel]

Reinstalled the game and it works fine now

[warm monolith]

You should go #📱│game-discussion ppl have real test results on sspray, forget what’s said on that description, like many other things in this game, it all just “ oh well, it is what it is”

[modern geyser]

Has a developer responded to this at all?

[modern geyser]

@next storm Sorry to tag you but has there been any word regarding the level 5 exclusive related to what Boycey is say in this channel?

[rotund zodiac]

using aka as a example they have worded it correctly with him as it states when your unit launches a attack specifying its not from a regular attack its per a unit attack on seaspray exclusive it doesn't specify unit attack it says when taking a regular attack this is why I say there is bad transaction or a bug for exclusive level 5

[marsh laurel]

Please can you have a look at this, it’s a bit of a joke

[rugged drift]

@marsh laurel please don’t post DMs here. This is for bugs not moderator requests. If you require moderation please contact a mod and DM the issue to them

[marsh laurel]

I’ve already been told by another mod no probs

[hidden forum]

Its a typo on the exclusive happens almost every hero release. Exclusive is an enhancement of regular skill.

There was a time when this typo was so bad. Top war even offered refunds.Neried on release said 15% reduced dmg taken not required to be in battle.
Give it till mid next week and typo will be fixed. And unless it's something added on like not directly related to the hero skill. Always assume it's the skill version enhanced.

[ionic sun]

Hey its me again, Can we have an update on seaspray ?
Currently exclu 1 to 4 give 100% chance when you are hit , its proven with multiple video and report check, is it intended or it id an issue just like with saker ?
If its intended that mean the 100% extra rage from exclusive 5 is supposed to be another one on top of the first ( so +2 when you are hit ) and a chance to +3.
If its anything else everyone would definetly appreciate some info about it . Thanks ☺️

[olive merlin]

Why take the ability to see who got hìt out of Alliance Chat? We just got several boop attacks and not one of them showed up in Alliance Chat. What happened if they were actual attacks We can be looking at Alliance Log every 5 seconds to see if someone gets hìt or not. Can yall fix this? Please and thanks.

[broken depot]

Marching time needs to be addressed. This unintentionally gives gives people WAYYY to much time to port in pvp situations. attacking a unit or players base next to your base should not take the same ammount of time as attacking someone 8 squares away.

[rugged drift]

Lokiney already replied to your previous post

[rugged drift]

They weren’t removed

[olive merlin]

Well I can't see it in alliance chat. You're supposed to be able to see it in alliance chat. It was there yesterday but bot there today. So, can you explain that? And no one else in my alliance can see them.

[ionic sun]

And we had a discussion this morning on #📱│game-discussion showing something is wrong Somewhere, his answer was basically what the exclusive Say but its not how it work , thats why im asking again since now we have video and multiple battle Replay review that show there is something wrong ☺️

[narrow vigil]

Can’t see attack notifications in alliance chat. They show up in the Battlelog section, and battle reports, but no notification in alliance chat.

[short rune]

I still can't use my Google play balance. Been 48 hours now

GP_ERROR_CODE_3 it tells me after that

[peak rover]

I have a player from another server who wants to join one of the new servers with us, but the option isn’t coming up to join that server with a new account. Any ideas why?

[tender garden]

From the screenshots you posted it seems like it might be a Google Play's issue. Have you already contacted their Customer Support? What can you also try instead is restarting your phone or wiping Google Play's cache and data

[short rune]

Wasn't Google. I could use it on other games. Was a tw issue. I can use it now as of 20 minutes ago.

[tender garden]

Maybe the server is too young (from young servers visible are only those servers that are marked as recommended). Another option is that your servers are in different regions

[short rune]

But how do I get my lost 48 hours of counter plan rewards?

I messaged support on game too about lost rewards. From time I posted my ticket. Is fair. They can see what I bought today. Is what I wanted it for.

[tender garden]

That's great you've contacted them because they're the only ones that can answer this question 😅

[short rune]

And my screenshots in background they can see what I was trying to buy as well. 48 hours + ago.

Thank you for the help though sooshara

[peak rover]

Even setting up a brand new account? It’s not showing on the “Hot” list

[tender garden]

Yes, even when choosing a server for a new character

[peak rover]

He has even checked on a new device where no accounts are linked though. As have I on another device.

[tender garden]

My best guess would be that if you start anew (meaning that you install TW for the first time on a device) it would automatically assign to the newest server (or one of the newest) but I never tried that so I can't confirm, it just sounds pretty logical. If someone has a TW character already though, he can only create additional characters on hot servers or the ones that are old enough. For example, the highest server I can go right now is 2197, which is a server that was created on 30th of June

[peak rover]

He is trying to get to 2219. Which me and two others were able to set accounts up on over a week ago. Which is why I’m confused.

[modern geyser]

I don't know if it's a bug but the Marine Hero Bellevue activates her effect 0 to 1 time in 10 turns. unlike Katyusha who activates her effect almost every turn... none of the above heroes have special effect buff. either Bellevue is not a 5 star hero because she sucks or the chance that she activates her effect is 1% in contrast to the other heroes. Please change this misunderstanding. And another question. would it be possible to write the % for heroes with a CHANCE to activate their effect? because something like there, is a chance, doesn't mean anything to me...

[prisma drum]

Payments don't work here too. Seen DC mention it above too, any ideas what to do?

[minor yew]

Clear game and play store cache. Restart the game

[strong quest]

If you’d like to request that feature to be added go to #📮│game-suggestions and as for your question, Bellevue triggers randomly, I’m not sure on the chance %, but it’s not a bug. I’ve seen her activate numerous times or almost not at all.

[lone sierra]

Have you looked at if they have exclusive skills?

[soft mural]

It says gira activate 12 times??

[tawdry bluff]

@upbeat night this chaneel is for bug reports only, please read rules of each channel before posting there.

[sudden kraken]

I accidentally used all my vit in one shot. Is there a way to recover them?

[marble pendant]

If you used vit capsules and haven't used any vit afterwards then you can ask in game support for help

[tame trout]

Please this channel is to report bugs in game, refer to channel description

[sudden kraken]

Then I’m screwed. I still have over 20,000 vit on hand

That sucks. I might as well use them up to get something out of it

[gaunt needle]

That was a bug where the server numbers are not displayed properly...

[prisma drum]

Nope tried, doesn't work.

[proud sail]

Kindly contact ingame support , they will help you to get those VIT capsules back

[maiden hinge]

I'm posting in the middle of svs because lag is bad enough to allow the time to

[proud sail]

Which server ? Uid plz

[granite bone]

Svs is glitching bad it's kicked me out twice now

[amber dome]

I need of a mod, I connected my facebook and claimed 200 gems. During my svs march I get disconnected and once I got back on I started from 0 with a new account

[next storm]

which server plz and did you manage to make an ss or video about it?

[granite bone]

442 no video

[ripe turtle]

Hello?

Also translating is broken when you go to the opposite server

[granite bone]

I give up with this svs

[amber dome]

No reply yet sadly

[stone prawn]

Zero points earned via reinforcing own server's ruin.

[ripe turtle]

You know what this means ||compensation||

[granite bone]

🤭🤭

[floral river]

So... It was a lag or its a game play... S2153

[round cradle]

please pay attention ... the game slowed down a little ..... I don’t know who the provider is to blame or someone else ... but please pay attention to this ... for better fun in the game during the event

[old timber]

Issue with text

[magic hazel]

This red dot on alliance chat never disappear, its so annoying i tried everything, even reinstall the game, but nothing works with me, it supposed to go when i read the chat but it doesn't

[sick orchid]

i have used my 198 Cybertron disk and it didn't give me any op or mega statue #🐞│bug-report

[charred oyster]

It's just guaranteed to get all normal decorations, mega and optimus are still lucky to get

[sick orchid]

Thank you 🥰

[astral drum]

While on offence during 779 vs 736
A number of us from 779 could not view alliance chat or share coordinates was super frustrating
This was all that was popping up

[native pelican]

While on attacks with 779 during SvS we also got multiple reports where the enemy attacked first without any weakening visible nor in Battle Reports and they attacked first whats wrong with this ??? We have checked all reports and multiple people had the same issue

[modern geyser]

Sintesi rapida su pc windows sono 4/5 giorni non funziona da quando avete tolto altri bug

(Quick summary) on windows pc it is 4/5 days it doesn't work since you fixed other bugs

this message comes out but it doesn't work

[charred oyster]

@hoary yacht selling your account is against the ToS of topwar, stop it

[hoary yacht]

they stole my account i want support from top wars

[charred oyster]

Dm me @hoary yacht

[late sedge]

Why am I losing gems after entering transformer event, it has happened 2days in a row now

[rugged drift]

This has been dealt with 😄

[normal rain]

Yo Teddy. Is this bugg know ?
When I am the attacker I get the extra % dmg from the morale BUT the defender gets 0% extra dmg from his morale

[drifting meadow]

Unicron leaderboard showing people to be in servers they aren’t in

[rugged drift]

They show OG servers when merges are done. We are aware.

[rugged drift]

Do you have SS of reports?

[normal rain]

Yes. It’s absolutely confusing: the morale (extra dmg ) ONLY is added to the attacker. In this screenshot we both have +6 morale

[rugged drift]

Had you lost morale by that point?

This is a defence (left) from the last SVS

My morale went up and down with victories and defeats up to my limit

[normal rain]

Yes, my hero. BUT CLICK on Navi damage increase (in our case we test navi vs Navi ) on ｉ. The attacker has 18% dmg from morale …the defender has 0% and we both have +6 morale

[rugged drift]

But it builds and falls with wins and defeats.
+6 = 18% potential but it must build

Are you saying you believe you have active 6 morale and it didn’t take effect?

[normal rain]

That not the point I have 6 now. He has 6 now …if he is the attacker he gets the 18%. And I have 0% as defender

[rugged drift]

Was this the same for SVS?

[normal rain]

In svs i did NOT see it work. In the stats. I had +6 morale and was hitting (winning 3-4 fights in a row). The extra damage from morale : 0%

[rugged drift]

Ok DM me your UID

[winged elk]

How is attack unicron still a task, yet it can’t be completed?

[cold tapir]

you can still attack unicron, just click the challenge button

[winged elk]

Game finally updated. Before it wasn’t letting me challenge

[iron salmon]

Why are the emblem boxes so skewed between people? Open 67 boxes and get 50 emblems. Others have opened less than 40 and gotten multiple 100 emblem boxes.

[ionic sun]

Chance to get reward are per box, they dont add up, meaning you Can open 100 box and have nothing or open 10 and got 10x100.
luck is the only factor

[rugged drift]

That’s RNG

[frozen quartz]

emoji broken on pc/browser version

[tawdry bluff]

@frozen steeple please don't tag a dev without reasoning. if you need a dev contact in game customer support or send a DM to any mods to help you with info about how solve it .

[random lodge]

Hi 👋 I changed hero perks between Bassel and Violet and now the last row of Violet which was full is empty now. That’s about 420+ gold shards gone.

@charred oyster don’t know who else to tag 😂 can you help please 🙏

[charred oyster]

😅contact the customer support if it was full they can fix that

[random lodge]

I did in Game. Can I reach them here too?

[charred oyster]

Was the perk full when you changed it from bassel to violet or were violets perk full?

[modern geyser]

No

[charred oyster]

Ingame is enough for now

[random lodge]

I think I know what I did wrong. Violets last row wasn’t unlocked yet with gems. I did that after I changed. I thought the last row, which was full at Bassel would stay then but it didn’t

Still a pain to lose 420+ gold shards 😑

[rugged drift]

This doesn’t matter. Please wait for cs to respond

[rugged drift]

You were attacked meaning the fired first. Likely AKA and navy damaged through frontline fast, meaning your troops had less opportunity to fire. You Katyusha 7 is irrelevant unless you have lots of chances to fire.

This isnt a bug.

[next storm]

tyvm. would you plz kindly share with me your uid?

[modern geyser]

Hi. I have problems with servers on my account. 2 days ago I wanted to change servers to 2255 but I only could change to 1-2197 servers. And game add me only one server everyday.

[shrewd tangle]

I'm unable to get the lvl2 advanced base skin. I restarted the game couple of times 😒

[rugged drift]

What is your UID

[distant apex]

I have a problem

@rugged drift

[rugged drift]

That’s likely as you are in bug report

[distant apex]

I had a negative value of diamonds .. due to the refund .. but today I bought diamonds with the same value and so far the account has not been blocked@rugged drift

[rugged drift]

Are you able to contact support?

If yes you just need to drop them a message saying you have rectified the balance and they will unlock it

[distant apex]

Yeah but they don't answer me @rugged drift

[rugged drift]

When did you message?

[distant apex]

@rugged drift They set the money that I have to pay..After I pay I have to send the bills...I did it from morning until now no response from them

[rugged drift]

They have service hours, you are currently outside those hours. They will respond

[onyx sapphire]

The revised lvl5 skill description says 100% chance for rage + 1 rage than why I am getting only 1 rage when I attack on sandtable?

[rugged drift]

1 + 1 chance

[onyx sapphire]

1 from normal attack + 1 with 100% chance thats 2 rage but when I use it on sandtable I get only 1 rage per attack with or without lvl5 it's the same

[charred oyster]

The 100% counts for the 1st Rage...so you definitely get 1 rage with the chance of getting a 2nd

[onyx sapphire]

That is incorrect response read hero description. There is no chance on 1st rage from attack. You messed up by changing lvl 5 exclusive description . Please fix the mess

[charred oyster]

@wraith cargo @onyx sapphire will put the wording forward 🤞🏻

[onyx sapphire]

The 1st rage normal than chance for 2nd rage. Lvl 5 gives 100% chance so it should give 2 rages after every attack. However on sandtable it gives only 1

[charred oyster]

The skill also says you will have the chance of an additional rage when the enemy launches an attack so not after each of your attacks

But dm me pls 🤞🏻

[mint lion]

Sandtable only fires 1 time per 9 attacks. So you gain 1 rage only

[charred oyster]

This too yes but the problem was on another part 🤞🏻

[fallen ether]

mei and seaspray not mentioned here - but labyrinth skill does work on them

[fiery trail]

Why was it changed today?

[crystal moss]

Please don't tag devs

[wild depot]

Same on all the reports of everyone in WZ

[slate adder]

Привет

[modern geyser]

Nemo is broken. Just started using him, if I read correctly, his skill will silence rage-based attacks and attack-triggered attacks. Yet if I fight an opponent who has one hero that has neither rage nor attack-triggered skills, Nemo will target the one hero that can't be silenced. For example, I attack Nimitz/Nereid/Yuu march. Both Nereid and Yuu can be silenced by Nemo but his skill won't target them - it will target Nimitz virtually every time, which is jacked up. Nimitz can't be silenced by Nemo, so why does he target him almost 100% of the time. Same for heroes like Dante, Amalia, Bassel, and Villiers. If they are in the opponent's march, they will be targeted almost every time even though Nemo's skill can do nothing to them. And the other two heroes who could be silenced will rarely ever be targeted. Granted, I am looking at small sample of about 30 battles of this sort but it is almost 100% certain that Nemo will not target a hero he can silence unless all 3 heroes in march have rage/attack-based triggers.

[charred oyster]

Seasprays lvl 5 gives rage with 100% when receiving an enemies attack - as the description is now and was when getting released...in between there was unfortunately a bad wording which lead to a different understanding 🤞🏻

[strong quest]

If you read his description, once he gets 7 rage he silences a random hero. Not a bug but if he silences one that has an active attack skill, it won’t be able to for 3 rounds.

[unique agate]

Now you're finding out why most people don't use him... Without level 7 he's just silencing a useless hero 60% of the time. At least with level 7 he gives 80% dmg increase during the silence period.

[winged obsidian]

Hello. I have an ongoing case with cs. However they aren’t addressing the issue nor are they responding to my questions. I reset my class tree. Got 6637 plates back while I should have gotten 6812 plates back. All cs is saying is: “you got 6637 plates please confirm…..” can I please get in touch with someone who can actually look into this issue rather keep trying to get a decent answer from cs

[golden sky]

Forget my last posting I deleted it.

[pure stag]

Can't change the flag now

[eternal brook]

I also cannot change the alliance banner

[little vine]

I can't refuse the transfer claim with the new update... Please add a rejection button

[hidden forum]

It's there very upper right corner. But tiny

[native lotus]

Cannot change alliance flag after update

[hidden forum]

Look very close little x

[little vine]

Thank you 😇🙏.. I didn't notice it

[severe pollen]

I have over 600 chats, when I get a message from someone their message doesn't show at the top so I have to scroll forever to find it. Please fix this.

[void moon]

Cannot change alliance flag after update

[cerulean adder]

Please fix asap

[oblique mirage]

My chat was broken. Now I can barely read the messages and reports are too large. It should be the exact opposite. 🙏

[umbral hamlet]

Hello

I'm having a problem with the purchase

[digital granite]

Can’t delete private messages anymore

[placid marten]

I have lost so many of my conversations with this update. And especially pinned ones. Also, messages aren't sorted by time.

This update is very bugged

[strange tree]

Please fix this event in calendar.

[white stone]

Anyone else been having trouble with deep sea I bought a $50 pack with 160 1 hour speed ups and it used all my speeds on 3 detection chests which adds up to 18hrs

In-game support said it's random and we're sorry nothin they can do

[vital drift]

the "delete" option for private chats has disappeared... am i missing some other way to delete them?

[white stone]

Is there any devs or someone that can help me

[charred oyster]

Rn it's just available if you aren't friends with that person, but will put the change forward - the new system is as said new so changes can get made 🤞🏻

[charred oyster]

Pls dm me 🤞🏻

[white stone]

Sent

[winged obsidian]

Maymi, could you poke someone to take a look at my report a bit up the posts. Not connected to this current update. Not getting anywhere with cs. Seems we don’t understand each other 😬

[umbral hamlet]

I made a $240 purchase, but the items I bought didn't arrive.. Can someone from the support team help?

[charred oyster]

Dm me too pls, it reminds me of another report recently 🤞🏻

[short depot]

Cannot see when friends were online last time after update

[elder halo]

Yes , please flippy

[strange tree]

Clear cache and try again.

[icy bramble]

Added money to my Google play account and now I'm getting GP_ERROR_CODE_3 when I try and make purchases is anyone else having issues

[marble pendant]

It's on top the chats 😐

[fiery trail]

Thanks 🙂

[charred oyster]

@silver crest pls still stay respectful in here, but yes as said the "battle log, alliance log"... is now a chat named system

[silver crest]

Well that's some customer service. That was not there 20 mins ago 👍

[umbral hamlet]

Payment has been processed. Money gone items not arrived

[strange tree]

It will be reversed if items are not delivered, don't worry. But take a while, please check in with the built in support mechanism. Please do keep receipt number handy of your payment with screenshots.

[modern geyser]

I have a complaint about the font size, after the latest maintenance. it's very small. anyone feel the same?

[stuck plinth]

Can't remove the golden banner from the top of alliance chat after update

[minor yew]

Commanders this is New Design Update it will take time to rearrange the codes give some time to devs all error has been checked and reported. Thank you 😊

[rugged drift]

Click again but don’t buy, sometimes they get stuck

[rugged drift]

This doesn’t sound right, send me your UID

[white stone]

Sent

[left yew]

I summoned a rare Treasure Guard, but after I attacked and after the time limit, I still cant recieve any rewards

[rugged drift]

Needs to be killed. If the time expires you get nothing

[left cloud]

Hello, I'm a player on s871 and one of my members lost his game progress because he can't access his phone anymore. He tried to get in contact with game support 2 days ago using another account but no response yet. Anyone here that can help

[minor yew]

Tell your member to contact personally to any of mods here.

[left yew]

But it said summoner and attacker can get at least 3 and 1 box respectively

[rugged drift]

If the TG is killed yes

[left yew]

bruh

thx btw

[lunar kindle]

Bonjour j'ai du faire un resset sur mon téléphone et quand j'ai installé de nouveau top war je ne pouvais plus accéder à mon compte
Pouvez vous m'aider
Merci d'avance

[rugged drift]

avez-vous lié votre compte à un réseau social ? si oui, connectez-vous et votre compte sera là. si non, créez un nouveau compte et contactez l'assistance en jeu pour sauver le compte

[lunar kindle]

Non mon compte n'était pas lié à un réseau
J'ai demandé de l'aide à l'assistance mais aucun retour depuis 2 jours

[rugged drift]

le support dispose de 3 jours pour répondre. si tu n'as pas de nouvelles demain envoie moi un message

[lunar kindle]

Je te remercie de ton aide

[onyx sapphire]

Did TW discontinue flip card ?

[final silo]

you have used all you tries for today

[floral kelp]

Ah crap just saw that, ty

[strong quest]

There’s no official information regarding this yet

[cosmic idol]

I bought 1 package but I was charged twice at the same time. Please fix it for me 🙏🙏🙏

[queen arch]

Do not receive notification for private messages

Do not receive notification for private messages.

[placid marten]

I have lost numerous chats, including pinned ones.

Chats aren't sorted by time too.

This just doesn't work, you just make our gaming harder. Instead better and easier

[rain vortex]

I have problem when my friend attack someone the location will show on the chat when i click on it nothing happens 😊
Check vedio

[placid marten]

Messages in new chat system don't get sorted by time.

I show you that I write message just now, and it still doesn't show anywhere.

This system just don't work. With whomever I talked, it should be accessible, like before. I lost so many conversations, including pinned ones

[maiden hinge]

How much VIT has been wasted.....? Diana doesn't work on Unicron??

[ashen pilot]

With this update to chat, once you drop from an alliance, we don't see any way to set preference from world to alliance. Previously it was with the gear on the chat interface. The option isn't there now. Has anyone found where it is?

[torn dawn]

Logging with Twitter seems to be broken, please fix it, i get error 401

[rugged drift]

Swipe on game screen to set preference

[rugged drift]

Unicron is not dark forces, warhammer or heartthrob

[rain brook]

No one answered at qna, so I copy paste it here:
I just noticed something wrong with Sid hero skill. It isn't targeting units, which was affected by regular attack during current turn. Why?

Illustration:
https://youtube.com/shorts/z69CLYkVkMw?feature=share

[spare umbra]

My marches that are out are no longer at the top of the heroes page, is this a bug?????? Or did y’all change sth????

[charred oyster]

It got changed in today's update - you also can favorize heroes which are then shown at the top🤞🏻

[spare umbra]

But I have 6 sets of farmers 3hm…

[raw dome]

You can’t unfriend someone who has left the server.

[placid marten]

The system is totally broken. I have someone contacting me, but who knows who, as messages aren't sorted by time.

[gleaming otter]

Spacing and format of the chat on my phone is a little clunky (Samsung S21)

[strong quest]

It says “ chance to become area attack “

[formal mango]

I tried that a dozen times and it's not working. I can not set alliance chat to view by default.

[static ice]

Did you take the option to change default chat from alliance/ world/ other from settings with latest update? I no longer see the option in chat settings

[placid marten]

This new chat has serious bug, but I guess that it affects only those with a lot conversations.

I don't get to see who sends me a message, as the messages don't get sorted by time.

I suppose it's because I have over 1800 conversations.

Please, report it to developers, now I can't communicate in game with people, I have to guess who has sent me messages. It's really serious and whole commutation part is unusable.

On this image you see I have new messages, but I don't know from whom, as they are static, they just stay like this, no matter what.

[split nimbus]

You no longer need to use settings, just close the chat and slide the chat window left or right till you see the desired chat in the preview window, then it should stay as default 😊

[static ice]

Yea thank you, I tried that and it reverts back to world chat today after changing alliances on server. I’ll keep an eye out and see if it does the same. Appreciate the help

[split nimbus]

Yes, it does that when you change alliance because between alliances you have no AC to see. Np 😊

[tender ingot]

Which server ur 😀

[quasi flare]

In S2198 we're no longer receiving tech boxes to lvl up buildings

[median silo]

I have an Account that was created on Wartime (Espritgames). Is it possible to port it over to Topwar?

[minor yew]

Tech boxes you get from doing warhammers and Dark forces

And for warhammers you can join others rallies only 50 times after that you wont receive any tech boxes from joining
You have to do your own warhammers

[red trench]

Hey , So I got a rare level 4 march increase on my rambo. However when I unequip it I can't see it in my inventory or equip on any other hero other then rambo ! This a glitch or is there something I don't know !

[verbal sparrow]

Check the second skill page for Rambo, you might have it equipped in there as well.

[red trench]

Omg it worked lmao thank you was so confused!

[rugged drift]

What’s the issue?

[wheat island]

The timer, it shows that the event finish🙈

[minor yew]

Its last day
After next reset it will show time left to claim rewards

[wheat island]

The event started 2 days a goo 😂😂

[minor yew]

On 22/7?

Dm

[stiff apex]

Hello, Is someone working on the new chat system bugs? I have 325 "Temporary MSG", and when someone sends me a PM I have to scroll through all 325 to find the randomly placed message so that I can reply. It's nearly impossible to use.

[minor yew]

Just give refresh or restart the game your message will be up

[stiff apex]

I've reloaded the game, tried different devices, rebooted device, tried from browser version. All the same. The person I'm trying to converse with is half way down the list with a red dot that i have to look for. I tried pinning them too but they don't go to the top no matter what I try.

[minor yew]

Let the ingame customer support know this so they can check accordingly with the issue

[stiff apex]

Will do, thanks

[rugged drift]

Thanks we are aware of this issue.

[dreamy creek]

Hi, i recently redeemed my emblems for Nemesis during the Transformer event but was not able to get the base skin. Can someone please help? Also, i don’t get rewards when joining refugee camps.

BTW, i already refreshed the game.

[rugged drift]

The base will be added to your inventory

it has to be activated from there.

[rugged drift]

Rewards for refugee camps are no longer boxes, they are items.

[dreamy creek]

Hi, it has not been added to my inventory.

[rugged drift]

This is your inventory

you will have the nemesis tile in there. That needs to be activated to be added to your base skins

[dreamy creek]

Where is that located? Sorry i cant find it

Oh, i found it now. Thanks.

[rugged drift]

We are aware of some new launch issues and they will be patched shortly.

[rain brook]

s721 is my home server, video recorded at s2242. Why?

[rain brook]

It would be nice to get answer, thanks.

[tender ingot]

I checked ur yt in one video i saw ur server 721 and i shocked that ur still in 2hm now i got clarity btw gud videos keep it up 👍

[rain brook]

A random person here made me try new server by comment like "why new servers looks so nice" 😅

Thank you for kind words, bro 💪

[solemn tapir]

Doesn’t allow me to merge

[charred oyster]

Is the skill equipped on the 2nd skill page?

[solemn tapir]

Nope

I merge from the inventory and not from hero page and it works.

[modern geyser]

Hey Top War u need to fix being able to delete private chats with people from your friends list. Currently all we can do is delete temporary chats. We should be able to delete ALL private chats.

[rugged drift]

We are aware thanks

[rugged drift]

have you reported your concerns to in game support?

[quaint trail]

This is inappropriate to share here, if there is any problem with the player you can dm me. If it is a translation problem then it's from google translator not the game. @mighty totem

[vague swallow]

I am unable to make my alliance chat the default chat. Is this a bug or am I doing it wrong?

[mighty totem]

Thank you

[lime lily]

I am also having the same problem. Is WC now the only acceptable default chat?

[vague swallow]

Someone just pointed out that you can slid it below here and it should stick

[charred oyster]

@lime lily @vague swallow pls keep the chat clean otherwise go to #☕│off-topic much appreciated 🤞🏻

[placid marten]

It's not, I reported it here, it happens to me. Check my messages here.

I think that key is having more than some number of messages, and then sortin by time just doesn't work.

You can see it on image which I'll repost. The game is restarted over and over.

Something is messed with new system, messages aren't sorted by time, they just appear like they are, but if I scroll through messages, you see that it's sorted by who knows what key

[minor yew]

Thanks its reported 👍

[prisma folio]

Can’t default alliance chat anymore…s935 please fix

[verbal sparrow]

Does swiping chat at bottom of the screen to “alliance” help?

[loud cliff]

770

[sudden hare]

Ok so heros losing their skill allocation has been reported right?

[full geyser]

The deep sea hunting is forever giving a red-dot notification now, even though there's not enough chests to merge & no new one completed. It's so distracting. Notifications are supposed to help gameplay, not frustrate us.

[minor yew]

Red dot means chest/reward is available to open. You can give suggestions to customer support regarding this if u not want

[south lichen]

I can click on a ship yard and even though it tells me *there's not enough room around," the counter for that shipyard still increments.

[kindred birch]

I just noticed that the training skin still only gives me 1 fast combat trained unit instead of the 8 it’s described to give.

[full geyser]

It's a truly bad design. Because when the new chests are actually completed, the notification count remains the same. As such, I kept missing the new chests. Yes, I've already sent feedback/suggestion.

[modern geyser]

Anyone else having this problem?

[modern geyser]

Ok so im not the only one

[green stump]

You're not

[quasi forge]

I’m sure we’re just early to the game

[modern geyser]

Oop they took it out

[hasty bronze]

We know the bug with the invisible building. We reported already. No worry it will be fixed soon 🤗

[cold sparrow]

it might be something in a futher update?

[hasty bronze]

Guys please remember - here only bug reporting for talk move to #☕│off-topic. Thanks 😊

[stuck owl]

Some packs don’t activate correctly and their attributes cannot be used: ATK, HP, etc

[tepid pier]

Cant see new building when i place it?

[odd jackal]

Refresh the game by restart ur phone , if you use an android try to clear game cash from the settings, if iphone just restart the phone , if both didn’t work delete the game and install it again

[proud sail]

Thank you 😂

[odd jackal]

Most welcome dear rubes long time know see dear nice mood

[tepid pier]

I did now the building is totaly gone wassent it meant to be released yet then?

[prime ridge]

Having problem getting into game after server maintenance. Loadscreen goes to 60 or 87 or 90% and then kicks me out. Been like this for past 2 months, reported it also to game support but keeps happening. Have cleared cache, switched off and on, reloaded update from App Store, but keeps happening. My iPad mini3 is supported and up to date. Anyone else having this problem? Where else can I escalate too? Thanks

I still get the alliance chat pop-ups coming through, but can’t get into the game. Extremely frustrating 🤬🤬🤬🤬

[odd jackal]

Dear friend most of the errors of the loading and crashes its most if the time happened from the ram of the Gadget that you use , did you try to login in another phone ? Also there is a new update to game release did you update it

[charred oyster]

The building wasn't meant to be in the game yet🤞🏻

[lucid plume]

so i bought the daily diamonds pack yesterday which supposedly gives 600 diamonds but i just got 300, why is it?

[rugged drift]

Is you have a dispute with a purchase you have to contact in game support

[gloomy plinth]

Vip code is not working many time in #🤖│bot-spam

[maiden hinge]

Long press Chat options, ( reply ECT) are sometimes getting hid behind the messages

[untold compass]

Yea that’s happened to me as well it’s super annoying

[crystal moss]

It's been reported.

[turbid lagoon]

Morale dmg increase only applies to attacker in warzone. Not sure if that’s meant to be that way or a bug.

[jaunty aurora]

Ok so my lucky numbers event has reset itself? I checked my other account and it has not reset and still has the higher numbers. So do I have to restart from scratch instead of part way though r is this a bug?

[crystal moss]

The lucky event does not reset at reset. You keep multiplying the numbers until you reach 100k. Once the round reaches 100k points it resets to start the next round. Any points that are earned beyond 100k do not roll over to the next round.

[fathom kraken]

Why are there no new servers here?

[mellow elk]

On server 2083 ,floating colosseum was released only today...when you click on tickets to redirect you to buy floating colosseum voucher , it redirects you to War of Odinium page

[rugged drift]

It’s being fixed

[ashen raft]

Server 736

[jaunty aurora]

Well I’m sure I lost mine then because I definitely wasn’t at the start, but I never got close to finished.

[untold vigil]

My account got unlinked of Facebook so I can't switch (Et7f3 in 1575). What reason could make it unlinked ? Should I contact in game support (i don't know where it is).

[charred oyster]

Yes if you start the game again and you're starting on an lvl1 account then pls contact the ingame customer support - available when clicking on your profile picture a small icon bottom right

[split aspen]

Why can't I choose my own avatar in the web browser game??

[marble pendant]

Because in Web browser you can't see profile pics. It's not a feature yet

[split aspen]

and that's pretty good because I've never seen it-

[charred oyster]

U are able to see pictures from others but aren't able to choose one for yourself rn,
Unfortunately this feature isn't available so far but it's getting worked on

[split aspen]

then, TW hurry up, you know it's not essential but it's more fun 🙂

[cunning carbon]

Found a new glitch/bug: if you use a emoji/text, it won’t go away.. at all even if you closed the game and reopen it, it’s still there.

[charred oyster]

Thanks will put it forward🤞🏻

[tepid pier]

Is it right that during alliance defence everyone enjoys encirclement buff? If not here to report a bug😅

[somber talon]

Just started AD and we have 4550/5000 hp

[untold compass]

I’m having the same problem

[modern geyser]

victory battle reports aren't showing up

[grave creek]

Click the emoji smiley face button again you'll see a red x

[cunning carbon]

Oh didn’t know that was there, thanks and my apologies for misunderstanding on thinking it was a bug.

[tawdry bluff]

this is a bug report channel for players to get help and fix stuff, please read rules. @narrow vigil

[chilly trail]

hi, today i cannot entry war of odinium because have unit damage. My unit damage is vahalla unit, at emergency repair during last svs, i not repair because not enough odin...so until now system still show my unit damage, i ask my friend he say this bug so how i want clear this bug?

[tame trout]

New update allow players to enter WoO with damage Vals

[wispy scroll]

Hello, a little while ago I bought a vit in the game, which was not given to me, but I was charged

[tame trout]

Confirm type of unit damage, please

[chilly trail]

navy valhalla unit at emergency repair last svs...

[tame trout]

Last SvS, emergency repair?

🤔

[chilly trail]

yes

not at normal repair slot

[elder wren]

This has been going on since yesterday morning after reset.

Both screens are showing a reward somewhere, but nothing is available.
⚔️

[crystal moss]

Should be gone by reset.

[light hedge]

Anyone can help? My prices should in £ not $ and I keep getting this error

[lean bluff]

Same here

[light hedge]

I should have tried this before posting here - restart your device, fixed my problem.

[inner sandal]

Sharkticon search is not showing

[charred arch]

also to me

[coral ingot]

Same for me. I’ve closed the app and reloaded at least 5x’s. Still not there.

[kind solar]

Same Problem

[vernal condor]

Developers you rams do normal heroes your heroes do not use skills. Already infuriate your game so much spent this garbage that to get pleasure and not nerves

[rugged drift]

What is your bug?

[jaunty garnet]

Getting this error everyto e I try to buy packs. Just tested the app store on other apps and it works.

Tried deleting game cache. Google ay cache. Phone restart. All the stuff I found on Google.

[rugged drift]

Have you contacted in game support?

[odd jackal]

Delete the cash of the game from the settings of ur phone and try it again if not sign out and sign in again to game- if both doesn’t work delete the game and install it its seam’s you have some data that not complete or some missing data

[jaunty garnet]

If I delete the app. I won't lose my game.

[odd jackal]

If you link it with Gmail or Facebook or other you will not lose it , and by the way this is an error poplar in android i will give you some tips should solve 👇🏼👇🏼👇🏼 Solutions For DF DFERH 01 Play Store Error

Hard Reboot The Phone
Check For The Updates
Clear The Cache Files On Android Devices
Manually Fix The PlayStore
Try Resetting Google Account
Enable The App & Google Play Services
Check The ‘Run In Background’ Settings
Uninstalling The Updates

[jaunty garnet]

Is a hard reboot just restarting? I have gone though the updating and clearing cache. I a bit of and old fart and not really that tech savvy.

[odd jackal]

Hard Reboot The Phone
.Press and hold the Power Button with the Volume Down key for a couple of seconds. You won’t have to select an option. It will automatically reboot your phone.

[craggy flicker]

Battle report showing this in system menu. Displays fine when clicked on

[odd jackal]

You are most welcome any time just but your issue here and u will get help

Note for the reviews the issue was fixed by logout the palysotre email and logback again with deleting cashs of the android store ✅✅

[jaunty garnet]

Yes. The log out and back into play store seemed to be the fix. Bit I forced stop, cleared cache, logged out of the at store then logged back in. I think the log out was the important bit as I had done the rest before. But to be safe. I did them in that order as per the instruction. And it worked. Big thanks.

[blazing moss]

War of Odinium today at 2pm EST had the worst lag I’ve seen in the game. I would get hit in buildings/tiles when no line was showing. Multiple “failed to March” errors. Players march ques skipping across the screen so they hit before you could recall. Everyone in my team experienced it. Server 1731. In game name CapZolfo

[odd jackal]

@jaunty garnet happy to hear that thanks for your time to text here helping others

[odd jackal]

My advice 2 you Mention your name in game and the details of the server so the mood can investigate properly

[plain cove]

@jaunty garnet no gifs in this channel please

[jaunty garnet]

Sorry. It was just a thank you to one of the mods.

[odd jackal]

I’m not mod yet 😅 you can see the tags for the moods I’m just simple IT + player see u need help and helped you

[plain cove]

No problem, i understand but gifs are not allowed in this channel 🙂

[placid marten]

One more bug related with new chat system, when I want to share some location with friends, friend list is still on old system.

I mean, friends, ie people with whom I was exchanging messages are still sorted by old chat system and I can't find latest discussions to send them link, as it was working before.

For example, latest discussion was just now, and I can't find that person on friends list. It is there, but sorted who knows where, instead at first position.

[lime raven]

Sharktikons not appearing in search menu.

[serene canyon]

I can't buy a pack ... Already tried in others app and all working only in TopWar I'm getythis issues
I already deleted game cache , uninstalled and installed the game , reboot the phone ... And the message still showing up

[icy copper]

If I try to reinforce a ruin that is already has the shield down (at war) and I have my shield up on my base. I will have to have my shield removed to send reinforcement to the ruin (that is owned by my alliance).

[verbal sparrow]

yes, if it is at war you will drop your shield when you reinforce.

[icy copper]

idk kinda weird as I am not the one attacking it, but reinforcing it. Oh, well.

[hidden forum]

Always rein before it goes to war. Shield no drop. Once at war you must expose your base to protect it

[modern geyser]

currency for topup purchases. change to another country's currency. what is the solution? already reinstalled

[jaunty garnet]

If you scroll up there is a fix. I had the same lroem yesterday. Darius sorted for me.

[odd jackal]

Just scroll up a bit you will find the fix you need more explanation let me know here

[odd jackal]

It’s depends on your store currency what phone you use iphone or android

[subtle latch]

I don’t have a clear screenshot but the heroes bookmark function seems to be bugged. I have already bookmarked my favourite heroes but unexpectedly after refreshing my app, the ⭐️ bookmarks are gone. I know this is just a new function, but appreciate if you can look into it. Thanks

[modern geyser]

Sharcticon Search is not available 🙄🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ Bug War what's wrong with you!?!?!?

[jagged sparrow]

I can't choose the order of heroes to defend my base, for over 2,5 months at least.
Correction: I can choose, I can save it but game changes heroes order during saving. https://www.dropbox.com/s/1tfgs5o7n6ebont/screen_recording_20220731-114430_top war battle game.mp4?dl=0

[placid marten]

Same, but I found out I can't link location to people with whom I chat, as they are sorted as it was before, so they didn't even try to couple "friends" list with new chat.

This is essential, to communicate with people in game, but it doesn't work 😞

[odd jackal]

I will try to advise you if accept as a player, did you try this &happened many time or only one time ?

[subtle latch]

I think twice or hrice cause i always wonder why the heroes i bookmarked are not on top.

[odd jackal]

This is a stack order try to delete the cash of the game in phone settings and log out from the game and login its will gone this not from the game its only happens with you

[hollow tundra]

Having trouble logging in to my account from Facebook what’s on the go with that

[odd jackal]

I will answer u soon as helper from players to players I’m helping everyone with out any mod rank or admin just simple player

[modern geyser]

I send a bug report ingame and they close it after 24h without answering me

[nimble badger]

Why can’t I join Odinium?!

[charred oyster]

Search for a red shining unit in your base not in your repair factory

[trail osprey]

I have completed my payment but still not receive rewards

[nimble badger]

I had no damaged unit anywhere, base or even within buildings

[rugged drift]

Click stats you will have damage somewhere

We are aware of the bug, it will be updated in the next update

[rugged drift]

DM let’s get that fixed

[rugged drift]

Double click on the item (but don’t pay), sometimes it gets stuck.

[rugged drift]

Order of heroes doesn’t impact gameplay.

[jagged sparrow]

Actually there is a difference. And so suggest the description of the heroes' properties and skills - some do more damage if they attack a unit that got a debuff before.
And besides... even if it wouldn't matter... why does game just doesn't save my settings at that place where it does save my preferences anywhere else, and it works as expected with many others.

[rugged drift]

All buffs/debuffs are applied before the Atk. So there is no difference.

[neon summit]

These messages don't disappear anymore 👀
Only when you manually delete them. Is that intended?

[tall terrace]

Will be gone soon

[inner sandal]

They never fixed the missing Shakticon search so when I saw that the Sharkticon Loot Store timer got extended for another day I assumed they're extending the event to compensate for it. Apparently, I was wrong to hope they'll fix the issue and not screw us over.

[eager zodiac]

My favorited hero’s every other days reset and nothing has the star checked off and I have to do it again.

[rugged drift]

It’s been reported

[charred oyster]

It's been since the new update, you need to manually remove it by the new remove button coming when clicking on it again

[steel stump]

Ever since the update recently on radar small bugs have been happening like this I’ve had some lvl 10s bug out as well

[quaint lagoon]

The server is busy.? Wtf

[severe flower]

Why is the game is not entering?

[rugged drift]

Check your connections, make sure you are running the latest app, reboot and try again

[static hamlet]

Hi, can somebody please let me know why my game has reset to level 1 and how I can get my old game back?

[minor yew]

Have you checked manage character in settings?
Check also if your account connected to exact social account

[thick cradle]

How can i delete one of them? Where is the button?

[proud sail]

plz dm uid

[proud sail]

Thank you , I will keep you updated about this issue

[glossy flicker]

Sorry but from when ?!!

[rugged drift]

From reset to reset you can only claim 20

[charred turret]

Mu fake emblem is taking 12 hours to get, but it should take 4 hours

[severe flower]

It's not working my wifi is strong

[hushed parrot]

I have a red dot on my profile picture that I can't get rid of no matter what I do, any help please 🙏

[hollow oyster]

Go to profile then tap on account then come back.red dot will disappear 🤷🏻

[hushed parrot]

Tried that like 50 times since it appeared on Friday 😂 still bloody there

[hollow oyster]

Did you able to see gift 🎁 then touch on it!

[proud sail]

your uid plz ~

[keen bronze]

Did you tap on stats already ?

[compact whale]

It's a translation issue, it should say every 12 hours below. Thanks I will pass it on 🙏

[solid ruin]

Está corrigido . O texto foi mal traduzido . O correto são 12 horas . Peço desculpa pelo erro

[formal junco]

Can I get some simple help? Top Wars customer service is none responsive.

[charred oyster]

Contact me pls

[upper nexus]

I can’t seem to buy stuff

[jagged gazelle]

Oh NO, it's AN OIL SPILLL🥴

[small pivot]

The reward was not correct, I received something else instead.

I received 5 components boxes instead, it's not correct.

[somber talon]

All of my friend’s comps went missing.

[fleet sparrow]

Reminder 🔔 please contact CS first then if didn't get any answers on 48h or have an emergency like bug in a short period event can send your issue here

[plain cove]

I had this bug before, can you reboot game and check again ?

[somber talon]

I’ll let my friend know and get back to you. Thanks. He was kicked from this discord. >.<

[modern geyser]

Good evening, since today 3:00 pm my screen displays this because of a bad manipulation. Would it be possible to remove it please?

[rugged drift]

You need to click appeal

[modern geyser]

it's done at 17h

[rugged drift]

Then wait for a response

[modern geyser]

it's too long ;;

[rugged drift]

That's unfortunate.

[modern geyser]

i can't play with my phone

[rugged drift]

Not until the dispute is solved.

[modern geyser]

how many time ?

[split nimbus]

According to the message at least 7 days

[modern geyser]

so for 7 days i can't play because i made a mistake ?

[split nimbus]

My french is terrible but that is what the message says

[modern geyser]

ahahah okok np

[split nimbus]

You need to wait for this to be solved

[hallow spruce]

Bug chat

[pallid spade]

Server 780 only has 1/2 of the island battles… in my opinion all servers should have both of them they’re really important for free to play players to get exclusive skills

[proud sail]

uid plz dm🙏

[proud sail]

uid plz

[strange tree]

WarHammer rally owner troops can be discharged by other rally members and vit is not returned.

[maiden hinge]

Had the same chat bug, restarted cleared it, till I tried to translate something

[proud sail]

same as @hallow spruce ?

[broken inlet]

Elite recruit. 10 times. All purple shard. This is theft

[wild depot]

Will the inactivity time counter for people now remain stuck at 7 days? how do you recover an alliance if an R5 has been inactive for more than 20 days but it is written that it has only been for 7 days?

In addition, the pinning of heroes is not correct, it does not follow the order given to them, a hero is pinned in 7th position and it appears in first position

Something that has always bothered me too, The Top War Emojis, they put several of them on, we have to reverse the direction when we press it so that it is in the right direction when we send the message

The August 3rd update that is due to happen, which will completely change the gameplay of the game, which will cause us to lose the resources of the troops who are collecting in the fields, has no time mentioned, it it would be good if we knew in order to prepare for it, especially in relation to the ruin Rss

[minor yew]

I hope they surely give sys mail before 1 hour or approximate time of update need not to worry

[wild depot]

Being warned only a few moments before the update schedule is not enough when you say that the resources of the troops that collect will be lost...

[cerulean eagle]

Sharing reports against people with "weird" characters/symbol as their names show up as no name and defeat even though you might have won.

[wild depot]

Also a bug on win or not visible in chat

[formal finch]

The option to choose default chat has gone.
Has it moved elsewhere as I can’t find it.
If not can it be restored?

[tender garden]

When you close the chat, you can swipe left or right on the chat miniature to switch between world and alliance chat

The one selected on the miniature opens whenever you open the chat

[charred oyster]

@formal finch should get fixed tomorrow

[swift flax]

Emojis are stuck, they are not disappearing after sometime

[charred oyster]

You can delete them by yourself with clicking on it again and on the delete button

Otherwise they stay around 30min

[swift flax]

So those players have to delete those or it stays for 30mins?

[limber pecan]

How do you fix the AC bug it always goes to wc and I can't swipe to ac

[charred oyster]

@limber pecan

[maiden hinge]

Sorry, yes

[formal finch]

@charred oyster thanks

[errant forge]

19:59

[vestal quail]

Eternal lands preview is in a different language then what i speak and what i have it set to

[south lichen]

Exactly duplicate goals? That's weird.

[cosmic dust]

I need help with my account

I just deleted Twitter from the game and just like that the account was gone!!!!! My account is Linked to google and Facebook

I opened a ticket with customer support, and i rate the 0/10000000 , it takes ages for them to respond. And when they do they don't talk with you they just give you orders , this is not how customer support works .

[rugged drift]

When did you contact CS?

[rugged drift]

That’s not a bug, duplicate goals can happen

[cosmic dust]

2days ago

[rugged drift]

Ok so they get 3 working days to respond. If you don’t have a response by tomorrow let us know and we can escalate it. Please keep in mind that CS might not be in your timezone

[cosmic dust]

I have been awake since I lost my account! This is effecting my whole life,

[rugged drift]

Well staying awake isn’t going to speed up the process. Lol.

[cosmic dust]

Lol I know, but I couldn't , anyway, I know it is nobody's problem that I am not sleeping, can I talk with you in private please ! ?

It won't take long I promise!

[rugged drift]

Sure

[cosmic dust]

Thanks

[modern geyser]

Is the worse Droprate for Premium and Elite Vouchers a Bug 🐛🐞it's getting worser and worser... change That Pls or add Goldshards to Normal Vouchers!

[tender garden]

May I ask what's the droprate you got and what is the population on which you calculated it?

[hallow jetty]

I also have a problem with the Support team. They dont want to understand my problem i guess. The problem: some mounths ago the vip 11 ( 9 and 10 too i think) pack rewards changed to 210 amalia shards and 15 exclusiv skill for her. I own the vip 11 pack before so i got the new rewards for that via ingame mail. I got her shards but the 15 exclusiv skill was missing. I send them screenshots of the mail with the non existing skill. Guess what 5 tickets later still no exclusiv shards for me. Someone else with the same problem?

i wrote support because I thought I accidentally deleted it. but this was excluded directly by the support. he know I bought the packet and the skills were never in my inventory. still, I didn't get any later. Incompetence of support

[south lichen]

This is a nonsense thing to have, duplicate goals. Wouldn't that be cool if my boss gave me ten goals to complete for the day, and I complete all of them because they are all the same.

[hallow jetty]

U get paid twice for 1 task 🙂

[slow field]

Old WoO chats are still on the alliance chat, same with SVS cross warzone (if same server opponent), is that suppose to be that way?

[rugged drift]

The chat history exists for all repeat matchups

[spare oxide]

I have a couple of accounts on different Linked FB accounts, it seems I can no longer log in to these accounts using the “switch accounts” tab? It used to show me a “log into another account” highlighted phrase after I click on the FB icon under switch accounts but now it’s not there anymore…
When I tried switching one of the accounts to link to Twitter instead, my main account is using Twitter link and when I tried to log into my alt account it shows account not linked… what’s the reason behind this?

Is this issue on TW end - some new means of cracking down accounts or on both social networking sites? If it’s only happening with FB I could understand if it’s on FB’s end but it’s happening with Twitter too? Pls advise.

[maiden hinge]

One less thing to do? Count it as a blessing. There's enough tappity tap tap to keep my fingers busy.

[rugged drift]

You can’t switch binds from FB To Twitter.
@lone oracle was this the same as the issue you had earlier?
She had a FB update to do.

[spare oxide]

It doesn’t explain why I can’t log into my other FB bound accounts?

[rugged drift]

It wouldn’t let her switch until she did a FB update

[spare oxide]

My FB is updated already 😅😅

[lone oracle]

Yea. I couldn’t switch between Facebook accounts. Updated the app. Now you have to log into the Facebook account through the app and then change to game app and switch accounts. Doesn’t give you the option to change Facebook accounts like it used to.

@spare oxide

[rugged drift]

Thanks Princess

[lone oracle]

No problem. Hope I explained it well.

[left wedge]

What is that

[solid ruin]

Will be reported and corrected

[proud sail]

Check if you have updated the app ?

[full geyser]

All the Ruins are going to war at the same time?!

[proud sail]

Plz pm details and uid

[modern geyser]

I don't need a Calculation a play this game a long time and the Droprate was much better before... And don't put stupid Purple in Elite!!! Or put gold to Premium Vouchers😏

[haughty atlas]

Please roll back the previous update and restore the database backup

[eternal coyote]

Unable to click on the reward for reaching 30 on first clear, unable to click on some of the individual awards. Update - problem only appears visible when playing on pc - when playing on the phone the reward for 30 items was highlighted and clickable, the individual awards were also clickable. Note if you advertise a game as being available in browser then you should have full functionality available there - you get lucky chest notifications in the browser but you don't actually have lucky chest as another example

[formal mango]

The game keeps force closing within a minute of opening it. I've cleared my cache, reinstalled, turned wifi off etc.

[proud sail]

your uid and phone model plz dm

[modern geyser]

I don’t know if it is a bug or not. But all ruins progress are reseted too #🐞│bug-report

[sacred elm]

1923 ruin levels all reset

[proper fossil]

It was in the mail that ruins will reset for 24hrs

[charred oyster]

@modern geyser @sacred elm pls dm me your uid and screenshots

[modern geyser]

Will be at peace , not reseted with zero progress

[sacred elm]

Yeah reset to at peace, not our progress taken away

[digital crane]

ALL RUINS RESET, BASES MOVED AND RESOURCES MINE LOST. I AND MY FRIEND LOST 10 LV6 MINES. IT'S UTTER INCOMPETENCE AT DISPLAY.

[tepid pier]

Should read game mail🤷🤦

[charred oyster]

Give the update some time to stabilise, some server may have visible resetted ruins 🤞🏻 about your gathering marches it got written that you won't get the Ressources

[languid warren]

I couldn't See any different by before and after the Update Just Ruins are all at Peace and our Bases and alliance Fortresses are replaced

[sacred elm]

Most of that was legit covered in the mail they sent

[strong monolith]

will ruins retain all their invested levels or not? They appear to ALL be back to starting bonuses. Is this intended or just a display issues?

I am viewing the ruins from the Alliance Territory interface, and from the Warzone Monument interface.

We spent tremendous effort to improve our server's ruins. This is a complete failure if they do not retain their levels. Please provide clarity.

[modern geyser]

On server 1313 all ruins are back to lvl 1 after update.

[vale heron]

You should run a alpha or beta test before doing shit… all ruins are back to lvl 1, the zoom is not working and you not even managed to set a timing for your maintenance….

[charred oyster]

The update still isn't finished pls allow it some time to stabilise, and the Zoom feature will come soon today just the ground for it was set - pls read the mail again

[strong monolith]

@charred oyster do you know the answer to my question?

I think i asked a pretty reasonable question, yet you seem to have skipped over it.

[vale heron]

Why cant you set a timing like a serious company would do?! Or is there just a random guy starting it, when he feels like to do?!

[charred oyster]

If you read above, no for some server ruins seem to be reseted which they shouldn't allow some time to let's the update stabilise..we are in contact with the devs

[strong monolith]

thank you.

[charred oyster]

Pls still send me your uid and server per dm 🤞🏻

[proud sail]

Dear all , if the ruins level back to default level , it is a bug . We will fix them all soon 🙏 Sorry for the inconvenience

[modern geyser]

Thanks

[tender garden]

Then I'm afraid it's not a bug 😅 but #📮│game-suggestions. But I get your point 😜

[full dock]

Thank you! It seems to be the case on 1700 server.

[tawdry bluff]

Hey guys please , free this channel from talks, the bugs that were discovered are being issued by the dev team, just wait for the fix soon.

Maymi said that mail should be read and was right, all written there about the other features

[charred oyster]

@balmy thicket it wasn't planned to release the feature today the bug is only about the resetted ruins..dm if you think otherwise but not in here

[robust gulch]

Server 2189
Why do all the ruins go into war at the same time?

[fringe python]

If you have read the Last update mail, you would have know the answer already 🤷‍♂️

[split nimbus]

Yes, you can see it by looking at the timers 😊

[gloomy plinth]

I used an emote
Its not going away 😐

[tawdry bluff]

Not a bug but feature you can remove it using the new icon.
Or wait till disappear after 1 or 2 minute

[gloomy plinth]

Ok I got it, Thanks

[vale heron]

Instant alliance infrastructures? So no chance to gather alliance points?

[proud sail]

If the ruins level back to default level , it is a bug . - Will start to fix them in one hour, plz be advised 🙏

[scarlet dawn]

As a part of this update, the ruins are all without an owner - this was predicted. However, our Supply Contest time is set to a time where it would be impossible to have ruins conquered in order to actually play the Event.

pls 50 gold compensation.

[mild spear]

We lost 2 level 3, 2 level 2 and 3 level 3 ruins for 24 hrs. 1) where is the vit compensation to retake them 2) where is the lost rss, Unit and items compensation

Oh and the 7 ports I'll need

[lucid tendon]

What about the compensation for not having ruins for 24 hours. We can not collect them, so missing rewards. Those should be included as well in the compensation

[full geyser]

Ruins level bug has been fixed. Server 1809

[steep patio]

since the map update my payments don't go through, so the money leaves my bank account but it doesn't register with TW. I'm going to miss out on power drill rewards

[sacred cobalt]

This*^

[verbal sparrow]

Open a ticket with in game support. They should be able to assist you.

[frigid grove]

Used alliance port and it put me right outside the fortress area, even though there are clearly open spaces right there. Other people in my alliance had the same thing happen. S1982

[steep patio]

thanks will do

[midnight patio]

@buoyant stream hello , this channel is for bug reports only , you can share your opinion at #📱│game-discussion

[steep patio]

I've had this happen before in S1133, it's why I stopped using alliance teleports, they're too unreliable

[midnight patio]

Hello @late quarry , this is not a bug and a system mail was sent earlier to prevent this , you can share your opinion at #📱│game-discussion tho

@strange quartz hello , this channel is for bug reports only , you can share under #📱│game-discussion and please dont tag the devs, they already read all messages here

[rugged drift]

You can try clicking on the item again, but not paying sometimes that releases the item

[split nimbus]

Everything was explained in the system mail of the 1st of August, it's needed to change how some map things work. You can share your opinion in #☕│off-topic 😊

[sacred elm]

March speed no longer works. All my marches are taking unrealistic amount of time. 6+ minutes to the edge of the map, 15 seconds to dark forces visible in the same area as my base

[eternal coyote]

Supply Drop event is broken - according to this screenshot the ruins can't be attacked for another 15 hours yet supply drop is starting in 10.

[sacred elm]

I hope it drops supplies that nobody can collect 😂 like that sucks but it will be funny to watch

[charred oyster]

It will, but pls keep this channel clean of discussions ..

@eternal coyote unfortunately this isn't a bug, server where the supply was choosen later have supply others don't bc of the update

#📮│game-suggestions 🤞🏻

[sacred elm]

@charred oyster what about the broken march speed, anything on that?

[charred oyster]

@sacred elm will check it, Time difference seems low checking Diana/ vn1 and normal marches 🤞🏻

this isn't a bug tho, enjoy having more space 🤞🏻 @floral gulch

[floral gulch]

It's hot 🤦😔

[rugged drift]

@sacred cobalt watch your language you are just trolling

[modern geyser]

My warzone attacks reset before the reset time.

[rugged drift]

Weird, do have a screenshot?

[floral gulch]

I can't use this in the game

[modern geyser]

No. I'll see if it happens tomorrow. I didn't get 5 back when I used them before 48 hours

[rugged drift]

Add it to #📮│game-suggestions it isnt a game bug

[ashen fern]

Every Action ingame on 992 is laggy as hell after the Update. Switching from WiFi to Mobile Data / other device does not make it any better. Other players are reporting the Same on ingame Chat... 😐

[rugged drift]

Can you send me some details with a screen recording.

[fiery lantern]

That probably the default time for supply event if server leader doesn’t have a preferred time. Those ruins should be open before supply drop. Even you thought it is not a big, it is definitely flaw for game design. Who will schedule a meeting while everyone on vacation?

[rugged drift]

Device / OS
App Version

[rugged drift]

We are aware, thanks for raising it

[cloud hill]

Tonight the game is laggy as hell and throwing up 'connecting to server' all the time. Happening to multipule people on different servers.

[rugged drift]

Is you game up to date in the app store?

[cloud hill]

Yes.

[rugged drift]

Have you tried deleting the game and reinstalling?

[marble pendant]

It hasn't happened to me but my alliance mates said that they are lagging too

[rugged drift]

double check their game status. Im hearing some apps arent up to date and causing lag issue.

[cloud hill]

No. But as it's happening to many people it wouldn't fix the issue. It as fine at game reset

[hallow jetty]

i have also laggs

[marsh marlin]

It is really lagging, please do something after i press a Button we wait about 10 sec to open it

[rugged drift]

Many players arent running the game up to date. An update or a redownload has fixed it for many people.

[sturdy vigil]

Game lagging here too. On iOS, but also on PC. Different connections.

[rugged drift]

If you have tried that then do a screen recording with info:
Device / OS
App Version
UID

[sturdy vigil]

My alliance members have the same issue. Android/iOS/PC players. Latest version.

[marsh marlin]

Teddi we all have problem because of update … version 1.295.0 iOS device iPhone 13

[rugged drift]

I need you UID too

Ive opened a ticket, once you have done the steps above you can be added

[marsh marlin]

491909518035

[thorny jay]

1508 is lagging bad also

[rugged drift]

‼️ We have opened a ticket for unusual lag in game

If you are experiencing that lag. Please make sure: Your app is up to date (Dont assume it is), delete and redownload the app.

Once you have done this and still having major lag please submit the following info.

Device / OS
App Version
UID
Screenshot or recording of the lag.

[hallow jetty]

we all are lagging not the server! 🤣

[cursive pebble]

After the update, this error happens to me and many other people.

[cloud hill]

Ipad IOS 15.6.
App version 1.295.0
Uid 792872904772.
Uid 341449085801

[cold burrow]

😩

[quaint trail]

was fixed for me when i went close the chat and then opened it

[cursive pebble]

Does it make sense to do the same every time?

[quaint trail]

Is it happening too much? I encountered this thing one time and never again

[cursive pebble]

It happens every time I click on a chat section and it's not just happening to me.

[warm schooner]

The glitch buggin me right now is that our ruins were taken away, cant get back for 12 hrs BUT the supply event still on ????

[rugged drift]

We are aware

[warm schooner]

Thank you 👍🍺

[old timber]

Is anyone facing payment issues in game 🤔

[normal rain]

iPad iOS 15.6
Topwar: Version 1.295.0
Lag

[cloud hill]

I had that as the price was written In $ not in £. Closed the game and reopened and all was back in £ and working

[old timber]

Ok

[lapis cliff]

Where there any pauses on server transfers for the update? Our server no longer has the "transfer server" button from the world map

[rugged drift]

No should be no changes

[wicked bolt]

Ok big issue needs explanation so servers like 1618 1610 and 1636 all have this issue and there probably more then just them that have this issue but you can transfer out of the server but not in the screenshot of 1618 is taken from 1508 account then the screenshot of 1508 is taken from a 1618 account and 1610 and 1636 and other servers are exactly the same I’ll keep updating this each time I find a a server so far 1577,1610,1618,1636,1708,1731,1952

[harsh finch]

When try to change profile picture, game force restarts

[frail karma]

Have you tried with a different photo, or tried downsizing the one you initially attempted?

Could be it's so large (data size/MB) that either the app itself excepts, or the phone kills it

[harsh finch]

Tried different picture, seemed to work fine... Thank you

[steep gorge]

1868 too

[wicked bolt]

So apparently servers like 1610,1577,1618,1636,1708,1732,1952 all are in “Prep Zone”

[rugged drift]

We are aware and logged a ticket

[meager oriole]

No option to transfer to 1868

[compact heron]

Hello I am having troubles logging in is there a way I can talk to a mod in private about my issue?

[charred oyster]

If you contacted the ingame support already and they couldn't help, then yes pls contact me

[elfin sparrow]

So with the new minion stuff... I had 3 lvl 6 tiles out so I would have gotten 24 mil in resources... I got compensated 5mil corn 5 mil oil. NOT happy at all with the rubbish compensation given for a far bigger loss!

[fleet sparrow]

Was mentioned in mail to recall them otherwise will lose what you gathered , if didn't mention surely there would've been compensation 😁

[narrow vigil]

Is this a glitch or is this for real?

[keen palm]

1868 as well

[rugged drift]

@modern geyser You don’t need to copy and paste an existing bug report that isn’t helpful.

[modern geyser]

@rugged drift i understand but many ppl can't transfer because of this problem

[rugged drift]

Copying and pasting an existing bug won’t change that. We have logged a ticket and it will be investigated

[modern geyser]

@rugged drift ok ty we hope you solve it as soon as possible and sry 4 the coping i didn't know its forbidden

[verbal sparrow]

This channel is for bug reports only. If you’d like to discuss the update head to #☕│off-topic

[modern geyser]

Every major SvS for the past year.

iPhone 13 Pro
iOS 15.X
Version 1.X.X
UID (pretty sure it’s in your DMs already lol)

[plain garnet]

Can’t play supply contest because stupid update reset ruins… great job

[deep leaf]

Yep i guess supply event was a oversight by the dev team

[floral smelt]

Thanks devs

[rough garnet]

Lol yep

[rose raptor]

Great supply run that can't be done since you took all the ruins away

[plain moon]

Trying to find out why if the game upgraded last night and top war removed all the ruins from every alliance why is the supply drop still happening on 897 server. We can't even collect the supplies. 🤬🤬

[tired trench]

Staring at the gold supplies for last 15 mins I’d like to report a bug. The gold supplies flags don’t have flagpoles

[grave creek]

We can't get supplies 😭

[vagrant rapids]

Can't read

[rose raptor]

And an event "dr evil" that is absolutely useless

[lusty bough]

Why do supplies if we can't get ruins? Is this another one of the "coming soon" things

[quaint trail]

Did you try restarting the game?

[vagrant rapids]

Three times 😂

[quaint trail]

you'll get ruins in couple hours, you got compensations for that

[quaint trail]

pls DM me

[lilac crane]

Are you gone to compensate for suuply drop losts?

[dim cliff]

Supplies is now but no one can get any because you all stole all our ruins 😔

[quaint trail]

For inconvenience from the last update and moving bases

[modern geyser]

Has anyone mentioned supply yet? 😏

[quaint trail]

Will be back in couple hours, not a bug

[languid panther]

Another example of how stupid TW is.

[cloud holly]

Unable to do supply contest because the new update took all of the ruins away 🙃 server 944

[fervent folio]

Hey TW! Sure would love to go grab those gold boxes!!! Oh. But because of the reset, we can’t 🙄

[hybrid pike]

I would love to collect them as well server 442 🤦‍♂️🤦‍♂️ total fail

[dim cliff]

So will supply tents last 5.5 more hours for us to get them when we get our ruins back??? Otherwise why did tw run the event when we can’t participate…

[tulip glacier]

Ya give me some tech and r&d boxes to go with the 10 million I already have and can't use.

[thorny jay]

Sad panda

[sacred cobalt]

You get a gold chest. And you get a gold chest. And you get some r&d. and you get some r&d.

[stiff shard]

Wasted supply after new update for relics... No alliances holding ruins n supply coming... So wasted

[slender geyser]

Hey thanks for running supply when none of us can participate. How about you give me back the port I just wasted

[stiff shard]

🤣 🤣 🤣

[wraith rain]

🤣🤣🤣🤣 No ruins, no supplies 🤣🤣🤣

[wary gust]

Typically when map update as such happens the supply contest was cancelled, happened last map rework, this time it wasn’t, more of a oversight on the dev team, but now we have a bunch of players who can’t participate in a server wide event, and it’s not a bug? Ok 👍 submitted support ticket. I’ll wait for the compensation in the mail.

[proud sail]

uid plz

[lime oasis]

The compensation we got are not even equal to what we lost. 10 mil rss when I would have gathered 50 mil. 200 gems does not even speed up 7 units lost from unit ruin. lost a CIC and potential shard from no supply and 2 shards as repayment would have rather had the cic. Supply not being able to happen is a bug and should have been corrected the ruins should have been set to a 12 hour timer not 24

[fiery trail]

My game is full of codes like this, I’m on an iPad and live in California

#📱│game-discussion message

Couldn’t upload image in this channel, so i posted in general and linked it here

[rough crater]

After relics update gathering speed -10% looks screenshot attached 10hrs barn facility collection before relics update after relics update

[compact whale]

Did you have a gathering ruin? Then it should be increased again as soon as you have conquered the ruin again

[shrewd garnet]

Hi

I have made a purchase yesterday for the Miner base pack from Gems event ... I have been charged 2 times from my account and I didn't get the item even for once ... Can anyone help ??

[crystal moss]

Hello. Try in-game support.

[shrewd garnet]

Ohhh thanks will do ..

[shrewd garnet]

Game support is any channel in name in Here or you are reffering to game support customer service in actual game because I tried in game support but I don't see any option to raise the concern with

[crystal moss]

Go to your game and click your profile=>contact us in bottom right=headset in upper right

[compact heron]

How do you find your UID without being able to login to the game?

[crystal moss]

You're unable to unless you screenshot it prior. To prove ownership you can submit a screenshot of a purchase you have made.

[compact heron]

Copy thanks man I will do that then

[shrewd garnet]

That's correct Sir, but it gives some pre added catogaries only and not allowing to type our own issue .. I have tried it earlier

[onyx sapphire]

I'll wait for Mod to confirm there seem to be confusion. The post should include what means what

[strange tree]

Why ruins level are down by one level? we had max level for ruins - Level3 Resources, Level2 Unit and Level2 Item.

[cloud hill]

Getting ruins today. We held only 3. No level 1 and we're unable to hold the ruin. After much wasted VIT we moved on to a different ruin and are holding with no issues so there must be a glitch with that ruin.

[mint lion]

Put some gems and improve the level 🤣 🤣

[steep yoke]

The chat window is corrupted. Don't say "turn the game off and on". I'm tired of constantly turning the game off and on.

[devout wharf]

You’ll prolly get erase cache 😂🤣

[steep yoke]

I w
ill
try
than
k you
😂
(already tried, doesn't work. It happens again)

[proud sail]

P
l
z
d
m
u
i
d

[desert granite]

Salut j’ai fait un achat sur le jeu j’ai été débité mais je n’ai pas eu mon achat dans le jeu! Je fais comment ?

[split nimbus]

Vous pouvez essayer de cliquer à nouveau sur l'élément, mais sans payer, parfois cela libère l'élément

[obtuse vale]

Ladies and Gentlemen! Can you help me? According to the developers, it is quite normal not to get a red dot when you receive a new message but are reading a chat window.
I've been trying to explain to them for days that this is important and necessary and a basic expectation.
With the activation of the new chat system, this red dot has disappeared, it worked fine in the old chat system.
Please share your views! 🙏

[minor yew]

Please dm (send personal message)

[sullen barn]

Deux déconnexion/ reconnexion revenu à la normal 😉

[proud sail]

uid plz

[sacred barn]

The bugs in this update are brutal. It sent one of my marches to the WB with no heroes, it automatically changes the opponents we select for WZ attacks, and the lag is so bad the game is reaching the point of being unplayable.

[tall terrace]

Update game if you haven’t

[sacred barn]

It’s been updated

[wild depot]

the same, my game is updated, and there is a lot of lag, slowdown, freeze in the game to have fun playing, this only happens at peak times , in the middle of the night, there are a lot less but there are still

[mild spear]

Lost world chat.. I miss the abuse

[rugged drift]

What do you mean you lost WC?

[mild spear]

It was blank when I went into it

My message at the top, all history gone

On my other device we have...

[rugged drift]

Did you try rebooting?

[agile stream]

Can anyone show me where i can find this stats in a battle report? I think i do not get the extra bonus on the attack.. I have the same ATK all the time.

[rugged drift]

It will be shown in individual unit ATK. These questions can be put into #🖐│player-to-player-support or #📱│game-discussion

This channel is for reporting bugs 😄

[floral gulch]

As always
Fix this and give us some gems instead 🤙😂
Not less than 2000 gem

[sacred cobalt]

The update is a bug. Please fix

[minor yew]

Can you mention specific? So we or devs can look into it

[alpine moth]

Just happened 1610

[proud sail]

Plm dm your phone model and language 🙏

[alpine moth]

Done. Its not doing it now. But yeah.

[near gulch]

Is this where I go to complain about lag costing us SvS or do I have to wait until Saturday

[modern geyser]

I can’t add reactions in this discord. It adds and automatically removes

[agile stream]

Thank you.. but the problem is like a bug... I have the same atk stats in both battles reports.. defense and attack.. so i paid for the decors but i do not get the extra buffs.. can you show me with printscreen to check it again..

[agile stream]

Anyone have the same issue?

[opal breach]

Please respond to my private message.

[midnight patio]

Hello @sacred cobalt , this channel is for bug reports only; you can share your suggestion under #📮│game-suggestions or #📱│game-discussion

[minor yew]

What is issue?

[scarlet wharf]

Is there a reason the newest servers don’t show up anymore or is that just me

[raw gulch]

Can someone fix the keyboard? So when you type in the alliance tab, the keyboard doesn't have a black space under it. As a result, the arrow merges with the bottom keyboard and cannot press spaces and others.

[modern geyser]

Right slap bang in the middle of hive

[eternal brook]

Same on 1982

[tight rock]

I had one spawn under a fort and the fort was removed 😅

[agile stream]

The decors more ATK on the offense are not working or are not showed in the battle reports...

[visual shale]

Invisible heroes on the new relics page. Glitch between Vivid and TopWar?

[mossy granite]

Unable to buy packs withs iOS. Similar to last week

[rugged drift]

Is your app up to date?

[mossy granite]

Yes it’s.

[rugged drift]

Do you have a screenshot of the error?

[mossy granite]

Not displaying an error. The processing icon spins and nothing happens

[rugged drift]

Have you made purchases with other games?

[mossy granite]

No

[rugged drift]

Go ahead and contact apple store.

[mossy granite]

The error showed almost 1 minute after I tried to purchase a pack and only after quitting the game for a few seconds

[mossy granite]

Will try that

[brittle nexus]

Anyone get this message when your translate large amounts of text? "There is a lot of work to be said about."

[wheat forum]

I have a question about Tech CP. Even tho everything's upgraded and all 9 Valhalla units are unlocked there's still button that says IMPROVE. What else is there to improve about Tech CP? Or is it a bug?

[rugged drift]

Likely a bug. Ill report it

[rigid cloak]

On rating under breaking news, it would be beneficial to say 1 being worst or best.. can’t rate if I don’t know what 1 or 5 means 🤷🏼‍♀️

[charred oyster]

Scroll some messages above in that channel and read the last sentence ZiIntimidator wrote 🙏🏻

[rigid cloak]

Got it, my bad

[tall terrace]

I can’t see new servers anymore been for a little now

[steel stump]

This has happened multiple times I’m loosing rss every day man. There lvl 6 both of them on lvl 5 rss

[tall terrace]

Means your timer for your building is up, But yea it is super annoying

[steel stump]

So it’s a glitch.

[rugged drift]

No glitch.

[steel stump]

Wym. Usually I get 6 million rss. But it’s cutting early for something and giving me 2 mil why?

[tall terrace]

When you make a building it’s either on for 6 hours or 9 depending on research.

[steel stump]

I’m confused it ight tho

[compact heron]

Hello can I speak to an mod privately?

[verbal sparrow]

Sure. DM me

[magic gyro]

Guess this is the problem, devs have to finish it

[modern geyser]

well well, isn't this interesting

[quaint trail]

Restart the game

[normal rain]

Need support with this re-sale pack please

[rugged drift]

We are aware

We are aware of the bug that game wants players with home sweet home to rebuy.

[pine forum]

before, I had only bought the first decoration and I waited for him to come back to complete it. but he reproposes me to buy the first decoration after having bought everything.

[rugged drift]

We are aware

[civic sandal]

Just some added info… I have the full pack, and it’s offering me to purchase the €99 pack again

[rugged drift]

We know thanks

[astral drum]

Is it a bug, for the Home Sweet Home or a new feature, can you confirm so we can let our server know

[halcyon flame]

It let me buy $100 pack twice.
Can we merge? Will I be reimbursed?

[lethal silo]

Does the offer appear a second time, so that we can then upgrade to level 2? It would be so so cool if they are letting us, the decor set to upgrade

[rugged drift]

It’s a bug

Being fixed

We are aware of the home sweet home rebuy bug
At this point we believe the second purchase is a bug. Devs are aware, please send us your UID if you made the second purchase transaction.

This seems to apply to those that already had it only.

[lethal silo]

OK thanks for informing. That is a shame. It would be fantastic to be able to upgrade these decor sets they are cool

[silver prawn]

Just sent it on a private DM. Thank you!

[next storm]

Techs are working to fix this glitch right now. The repeated decors acquired will have no effect. The remedy is currently being discussed, sorry for the inconvenience.

[crude sundial]

I bought the decour that I already had

[rugged drift]

Send your UID Please

[lime oasis]

Lancaster and wade are not working correctly as well

In game bug report filled out too

[rugged drift]

You click and it doesn’t charge you

[lime oasis]

It’s supposed to show an icon too but it does not show it

[modest plinth]

Will they add back ability to buy decor after it was been fixed? ( not bug but it involves current bug)

[rugged drift]

Do you have it already?

[modest plinth]

No sir I don't I only bought the first 3 today

[solar nova]

i already buy re-sale pack home sweet home decor.. 79k rupiah, 329k rupiah, and 790k rupiah.. and when i will buy the last pack, the last pack is gone.. how about that..?

[minor yew]

What is exclusive skill level?

[rugged drift]

Ok I’ll ask

[plush rune]

@rugged drift I have bought the bundle again by mistake when I had it. How can I now get back the money or atleast get titanium instead?

[rugged drift]

Send me your UID

[wicked kettle]

I bought first pack for 4.99 then it’s gone why ??:
So it will be back or no ? I need full pack not only first one 😑

[rugged drift]

To be fixed

[rugged drift]

Please be patient while the fix is applied

If you didn’t buy the pack please be patient and wait

@solar nova this isn’t a rebuy issue, please be patient and wait

[lime oasis]

5 I did one set before reset and then went to go do the second set it was not there.

[prisma ledge]

Some people in my server are saying that they can see decor set. I am still unable to see it. I only have the first 2 packs bought. Is that a glitch that they can see and I cannot? Or is it being released back to certain countries?

[rugged drift]

It’s been removed. It’ll likely be back when it’s fixed

[prisma ledge]

Thank you

[left ferry]

Will it be enabled again ?

[finite kiln]

I can't change my pfp the game keeps restarting again and again

[rugged drift]

I believe so

[rugged drift]

Please contact in game support and let them know. They can look into your account

[undone ember]

I'm going to buy decorations....only the first pack....what about after??

[solar nova]

Thank you, Sir.. last package already appear now.. 😇😇😇😇

[finite kiln]

I couldn't do that too it keeps restarting

[rugged drift]

Delete and re download the app

[finite kiln]

Still same 😥

[rugged drift]

Send me your UID

[finite kiln]

Sent

[random abyss]

I bougt the home sweet home decor pack when i already had it

[charred oyster]

Pls send me your UID🤞🏻

[normal rain]

Guys , any ETA on when we get the refund ?

[rugged drift]

Devs are asleep, they fixed the issue, I suspect we won’t hear about next steps for a few hours at least

[sand hedge]

wake them up then

[normal rain]

Thank you , bro

[modern geyser]

I re-bought the $4.99 home sweet home decor

[charred oyster]

Send me your UID pls

[pine zinc]

If someone attacks me and lost how can his troops go to repair? there is something change?

[rugged drift]

Some of his troops get repaired. It's only valhallas that dont go into emergency repair.

[pine zinc]

One of players attacked me with 160 troops, lost and 80 of his ships go to repair

[rugged drift]

Ok

[pine zinc]

Another attacked me with 180 valhalas and 140 goes to repair

[rugged drift]

They can go to repair they wont go to emergency repair. It depends on the space in the repair bay

[warm badge]

I lost my valhalla during the defense

[pine zinc]

it looks like on today svs was opposite to normal? deff works like attack and attack works like deff?

[warm badge]

Is it normal? Never seen it before, Whole valhalla should goes to the emergency service 😑

[lusty pecan]

Hello, I was offered to buy again the first decor from the set that was released today.. and ofcourse I did buy it by mistake.. 4,99€. Any information on how this will be handled? Refund or compensation? 🤷‍♂️

[rugged drift]

Submit your UID

[rugged drift]

Looks normal to me.

[warm badge]

🤣 🤣 🤣

[rugged drift]

What is your UID?

[warm badge]

448671597184

[rugged drift]

Ive submitted it.

[warm badge]

thank you

[tall terrace]

I can’t see any new servers that are out

[pine zinc]

on 16 vip is 15% repairs, so why from 180 attacking units goes 140 to repair?

[warm badge]

Enri attacked, vip 0, no decorations, so what's going on?

[rugged drift]

We believe it was the capital region

Like I said in private we are waiting on confirmation

[frozen salmon]

@tall current

[vocal tree]

Has the bug with the decor pac reported this morning been fixed?

[vocal tree]

Thank you Ares. And thank you to whoever deleted that other item.

Huge thank you to the moderators here. Appreciate all of your time and efforts.

[rugged drift]

The bug has been fixed yes. But a resolution to those that purchased hasn’t yet

[vocal tree]

Thanks Sir T

[broken inlet]

No world boss spawning in 1162 ? It's 00:00 but timer is running and saying we can't.

[rugged drift]

It always lands late on Sat night

[broken inlet]

Yea I was finally informed. It spawned at 00:05

[pine forum]

It's just an impression but I think the Crystal Cabin skin no longer works.

[vagrant raven]

For most of the times, I can't see the chats. I have to open it again and again to get it worked. Any solution to this ?

[quaint trail]

Can you explain how you think it no longer works

[quaint trail]

Probably because of quick clicking, it will be fine when you leave the report and then enter

[quaint trail]

Try to update the game from game store + clean cache

[rain terrace]

👌🏻.

[vagrant raven]

Sure. Will try

[pine forum]

when I teleported near enemies to attack, the attack animation had changed and the impact time was extremely longer compared to before

[silver prawn]

What does this mean? I bought the $100 decor, so I’m getting the equivalent of $100 in gems? (6,480 gems)

[random abyss]

Why not offer us another decor bundle instead, the gems is a rip off, and if ii wanted a current gift pack ii would of bought it.

[quaint trail]

If there is any video, screenshot or any live video about this issue, please send it into my DM with your UID.

[quaint trail]

Please tell them what gift pack you want from the game to give you instead of the duplicated decorations (the same price you spent on that decor bunde)

[quaint trail]

Kindly wait for the next decor bundle to come out to get it.

[silver prawn]

For real, gems should be a compensation for their mistake, not a solution 🙄 there’s no pack that’s worth $100 in game that’s worth it. Why not a refund?

[crude sundial]

I agree but I lost faith in their customer service

[alpine apex]

Hi, cannot log in in top war ,after updating also, more than 2-3days this happens with me

@quaint trail

[quaint trail]

Can you DM me, need more details

[static ice]

That does not solve the issue of a system glitch that allowed purchase of a product with certain attributes the consumer was expected to obtain being resolved by gems or other gift packs that have no similar attributes as intended purchase. The gems or other gift packs were not anything like the intended purchase of the decor set. The only true fair resolution would be a comparable decor set, or full refund with no negative actions on account gems already held.

[silver prawn]

Agreed!

[gloomy plinth]

What is this and why is this 😐

[alpine apex]

Ok, but after reporting now it's working

[modern geyser]

Does this not constitute “becom[ing] unavailable before they can be provided to you”? I don’t understand why Top War/Rivergame has such an issue with refunds. It’s literally stated within their own TOS.

[rugged drift]

Let’s wait for the devs to come online and we can investigate a satisfactory response

[static ice]

Absolutely bud. And ty

[long zephyr]

Encirclement in base attacks does not appear to work as expected any more. Not sure if bug is on the report stats or actually not applied. I noticed on the battle reports. Reporting here as last time such a complex bug was reported in game support it took forever to coordinate all the technical details.

Attached is the battle report of me attacking a player that has encirclement researched. On first round (against planes) both the dmg+ & dmg- from encirclement are applied in the corresponding stats. However, on the second round neither the dmg+ nor the dmg- are applied. And obviously the player has units of the other types as you can see them in the report summary (later rounds).

The bug was noticed consistently on all similar battle reports I have saved from the past 8 weeks.

[grave creek]

Can't search other warzones, it takes you back to your own.

[copper blade]

After trying to log in on a computer it created a new account for me and it looks like it replaced my main account. Can't access it anymore. Any dev out here that could help me? Thanks in advance 🙂

[rugged drift]

Click avatar - settings - manage character. It should be in that list

[copper blade]

@rugged drift nope doesn't show. I had multiple accounts before so I know how it works. I tried logging in with my google account where my main account is connected to. Now it says the new account is connected to the google account 🤔

[rugged drift]

Is that the same on you phone?

Or does the old account exist on the phone?

[copper blade]

Yes after trying on the computer it now shows this new account that was created on the computer on my phone. Like my normal one does not exist anymore.

Should I try to disconnect and connect again via the avatar menu?

[rugged drift]

Try that, if it fails you will need to contact in game support to reconnect

[copper blade]

Will be the last one 😕

[copper blade]

Fixed. I restarted my phone and it showed again. No idea what happened. Thanks anyway!

[quaint trail]

Because of SvS

[grave creek]

Svs is over, and even if it was the case I should still be able to look at other servers

[quaint trail]

When there is the SvS tab, you can't see other servers (this feature will be temporarily canceled)
Now, the SvS tab is gone so you can see other servers

pls dm me

[grave creek]

It's working now nvm. I guess the tab stuck around a little.longer after reset. Ty!

[stray eagle]

hey, I don't know if it was intentional or if it's an actual bug but Li hongyu got nerft. She used to be able to use her passive skill threw out the entire battle no matter how many rounds. But now ever since the update she's only been using her passive skill once and it's only on round 1 she uses it. She choosing how many units get to use it on round 1 before the battle start but then never use it again no matter how many rounds there are afterward

[midnight patio]

Hello @crude sundial , this channel is for bugs only, keep the channel clean for only bug reports please

[gentle mountain]

Top war please do something for this all ruin time. We can't defend all ruins at same time. Need some time adjustment

[errant forge]

請問，用你們平台消費沒拿到道具，你們有辦法處理? 你們遊戲內客服只會叫我找銀行，我完全不知道那客服有什麼用?

[proud sail]

Plz dm uid

[quaint trail]

You can sort it out with other alliances in your server, that's not a bug

[minor yew]

@gentle mountain dont use such words here

[gentle mountain]

😂

[proud sail]

plz dm uid

[rugged flower]

You can only see warzones you play in SvS, El or in your server channel

[grave creek]

Not true, use the search bar at the bottom, u can type in any warzone

[minor yew]

You will get system mail soon regarding decor bundle bug. And Bug has been working on by devs.
Have little patience .

[normal rain]

What mail?

• I was never asked what I like in return as pack .
• the items are already removed from my inventory
  What’s your expectations on us; to learn Chinese cause your employees have massive issues understanding basic English?

[rugged drift]

@normal rain please DM @proud sail she is handling the cases that aren’t solved by Support.

Dude relax. Don’t be rude

She said speak to support first

Which you have. Now follow up with her. But stop writing rude comments about people language.

[normal rain]

TED :

1. I am not rude
2. I reported the bug. The morale extra damage hit applying on defender . You said: wait , I will get back to you . (Heard nothing from on on that again)
   3.Saturday, you told me , again: wait :I will get back to you … 2 days later I must contact rubes /support
3. with all due respect: I am not rude or are we are all 9 years old kids here

[rugged drift]

1. You are rude. Insulting peoples language skills isn’t acceptable even if you think it is.
2. The morale Dmg was changed in the update.
3. As I’ve told you a few times, management developer that were needed don’t work over the weekend. I got the answer last night while I was asleep.
   Contact support - if no resolution then contact Rubes directly.
4. Exactly we aren’t 9 so show some respect and stop insulting people.

[stray eagle]

hey, just a little bug I found. Li hongyu only does her passive skill on round 1 only 1 time but choosing how many units on round 1 can use it. no matter how many rounds there are in the battle she only does it on round 1.

[rugged drift]

Have you logged it with in game support?

[slate oasis]

Updated to latest version on iPhone and value packs etc aren’t available

[thin idol]

Me to also!

[stray eagle]

no, I was told from someone on the #🖐│player-to-player-support to report it to here after i asked if people knew if li was nerfed or just bugged out.

[thin idol]

The switch between accounts is disappeared after last app store update.. help please 🫠

[rugged drift]

Ok please log it with in game support.

[rugged drift]

What are you playing the game on?

[rugged drift]

Is you ios and app up to date?

[thin idol]

Iphone

[nimble reef]

Friends, your update is bad, the Christmas decoration is gone and other things. IOS. Request for improvement. Thank you.

[slate oasis]

Yup

[rugged drift]

@thin idol @slate oasis
Please confirm the following:
iOS version:
App version:
Phone model:
UID:

[thin idol]

In privet message or here?