wave-audio

[lilac sparrow]

oh it fixed itself

[solemn wyvern]

Don’t ever need to touch the windows audio mixer

That will likely cause you trouble fighting with wave link.

[lilac sparrow]

yeah its windows trying to fight the channels for some reason. It was doing it before i tried the windows mixer method lol

[solemn wyvern]

If an app has internal settings for its output and input device, go ahead and use those so the app doesn’t try to fight you.

But want link routing is a front end for windows app routing. So no need to ever look at that windows sound mixer panel

[lilac sparrow]

Yeah windows is trying to ignore it, it would seem and use its own eternal drivers. Wish we could disabled windows built in audio crap cus it always causes me problems lol

Its starting to figure it out though so I probably just need to give it a minute to update where the stuff has been added

like i set to lock default devices and windows doesn't seem to care. Its forcing a mic I don't even use as default even after I change it. I feel like a old man yelling at the clouds lol

Its windows thats the problem here lol

[solemn wyvern]

Drivers isn’t the right word. But yeah, windows is a major issue

If you look in mmsys.cpl
Do you see differences in what is selected as default? And go ahead and set the default communication devices the same way

Because could only ever cause issues. Your computer isn’t a phone…

[lilac sparrow]

Yeah its just forcing itself even after i change the defaults it switches back. 15 years since I started using windows for playing games. Some things never change 🥲

it all works now though so no more problems on the wavelink side just windows. Thanks for the help.

[solemn wyvern]

Hmm ok.
Maybe it’ll settle down once the devices are created and stop changing.

It likes to jump when it sees a new device. Which I’m sure is a loved feature for people who aren’t using mixer systems like this and just want to have headphones work when they plug in…

[lilac sparrow]

Yeah Im hoping its just freaking out cus its a bunch of new virtual audio devices all at once

on a postivie side obs understands the new audio devices instantly so thats a plus lol

[lyric quiver]

Hi, I just downloaded Wave Link 3 and I was wondering if the app can see multitrack from Audio interface. I have a Zoom F8n Pro and I want to bbe able to see my 8 inputs, is that possible?

[livid geyser]

Hello, I have a problem with Wave Link since the latest update : my microphone output only goes in my left ear (don't know how to explain it better 😅 )
I joined a screenshot of my setup, tried removing the plugins (it didn't fix), tried removing the microphone and resetting it again (it didn't fix), tried setting another microphone like my webcam for example, and the bug isn't present, only when it's using my HyperX microphone.
And the problem isn't from the mic, because I can use it on OBS directly without problem

Does anyone know how to fix this ?

[solemn wyvern]

This is a known issue for third party multi-channel devices, and even started doing this on wave devices for some users as of the full release.
It was recommended to reinstall fresh, to see if that works.
If it doesn’t, then you can use a free plugin with panning capability (like protility) to pan it back to center, until a patch comes.

[raven spire]

I'm seeing some videos where creators have more than 8 channels. Is that because they have a wave product linked that they "unlock" more or is this something that was changed in the full release?

[solemn wyvern]

I’m not aware of a limit

[raven spire]

Weird. I'm only able to create 8

[livid geyser]

Alright, I'll uninstall/reinstall and post a message here to let you know the outcome

Thanks for the quick answer 🙂

[solemn wyvern]

It’s not supposed to have any locked features like that. Or at least I haven’t heard of any.
But that’s just what I heard, I guess

[raven spire]

Interesting, thanks for the insight

[solemn wyvern]

If you could call it that…

Apparently

[raven spire]

haha

[vagrant nimbus]

Hey! Quick routing question for Wave Link 3.
If I add the individual Wave Link channels (Music, Game, Mic, etc.) directly into my streaming software instead of using a Stream Mix. (Like for my mic i use the mic output, and for game i use the game output)
But when I adjust the volume inside Wave Link, it doesn’t seem to change the level in my streaming software. I knew Wave Link 2 did not allow this, but was not sure if Wave Link 3 did that, just trying to understand how the channel outputs behave

[solemn wyvern]

This is the same with wl3.
And it always will be. Wave link is a mixer, so its effects and volume changes will only ever be heard on its outputs.

[vagrant nimbus]

Ah ok! Thank you for letting me know

[trim comet]

the driver installer doesn't seem to work anyone got a clue why?

[craggy stag]

has anyone found the Amazon listing for the wave:3 mk.2 yet? i saw the XLR but not the mic

[solemn wyvern]

Only vague guesses. Windows configurations is really the Wild West…
But the suggestion will be to remove it completely and restart, verify any existing wave link drivers and virtual devices are removed on a fresh boot, then try the installer again.

[trim comet]

will try, thanks

[icy cargo]

the new wave link 3.0 should we download it or can we update wave link already installed, because i tried to check for updates and i dont have new updates

[gritty jackal]

You need to remove Wave Link 2 and then install Wave Link 3. 3 is a completely new app if you install it while 2 is stil installed they will conflict and cause issues, and you'll have to remove both and reinstall 3

[icy cargo]

thanks a lot for the help, cheers

[solemn wyvern]

They said the installer will remove wl2 for you, now…. But I’ve seen some reports of that not going right.
And either way you have to download it; the only in-place update is if you were already using the beta.

And again, some are having to install fresh to avoid bugs anyway

[icy cargo]

thanks

[livid geyser]

Okay so i uninstalled/reinstalled, everything worked well
But when i tried to add back my plugins, GForm specifically which is a VST2 plugin, the bug came back

Steps to reproduce : fresh install Wave Link, see that the bug isn't here, install GForm (https://gvst.uk/Downloads/GForm), set the VST2 folder in the "Effects" settings tab, try adding GForm on the microphone effects : bug appears (tried it 3 times just to be sure)

[viral orchid]

SAMEEE, just joined the server because of this issue. VST2 plugins have no effect. Using ReaPlugs

[livid geyser]

for me the plugin has the correct effect, it just makes my microphone sound only come from the left 🙁

[mortal chasm]

Not in my case... I had to uninstall WL2 by myself

[solemn wyvern]

Vst2 is a pretty old standard, it might not be compatible with some of the things wave link is doing under the hood.

I can’t say for sure that this is why, because it might be specific to that plugin only, but… would generally recommend vst3 versions of plugins. Anything made in the last few years will be vst3

And also, some people reported this happening without any plugins. So

[livid geyser]

alright, i'll search for a similar plugin in vst3 then 😉 thank you

[viral orchid]

The thing is, ReaGate is recommended on Elgatos site https://help.elgato.com/hc/en-us/articles/4410914582797-Wave-Link-Recommended-VSTs#h_01FPJZ89FG78RAC9KW6VVPY0FH

[solemn wyvern]

Uh huh, that page is from around the release of WL 1.4

A lot has changed and I stand my what I said.

The reaplugs are especially old and were abandonware even before vst3 was the place to be.

[feral gale]

hmm how would you verify any leftover of wave link drivers are totally gone before a new try? 👀

[solemn wyvern]

That no wave link audio devices exist on the system after a fresh boot. Look at device manager.

But I’ve not done this. My windows computers are on win10 so I haven’t touched wl3 at all on windows.

[feral gale]

I´ll try it.. ( just a bit annoyed that I can´t get the drivers installed and any progress while trying to install the WL3 )

[viral orchid]

Thank you for the info. For the time being I will stay off wave link 3 since if the app has the option to use VST2 plugins, then they have to work in my opinion.
But it is great to know that if I ever desire I may come around by using VST3 plugins, so thank you

[trim comet]

unfotunately nothing works, I uninstalled everything fully old wave link wise and it still doesn't work, welp
I found the driver installer in the appdata folder and running it displays a windows error :/

[solemn wyvern]

Each plugin is made by a developer and needs to be kept up.
If you’re using a plugin that isn’t being kept up, it might fall out of compatibility with other software.

[solemn wyvern]

Then follow the trail the error gives you. Might have some missing dependencies like .net framework being out of date or something.

As I say, it’s the Wild West and your config can differ in 10k subtle ways from the next user.

[opaque charm]

guys is there a way to submit a feature for wave link 3? i want to be able to set the mixes tab to open by default, but i cant find an option for it

[solemn wyvern]

This is basically day 1. It’s been wild in here…

[trim comet]

"The installation package could not be opened. Please contact the application developer to verify that this is a valid installer package." is the message

[feral gale]

on the particular folder shown in the logs, where the driver should be downloaded by elgato, this one is showing windows error to you? ( I´m about to try that step too, will report back how the reaction on my side was.. I´m just trying actually if it work with disabled firewall if that might be an issue somehow )

[trim comet]

yep

[feral gale]

Same issue here with the exact same error message.. and in the logs there was some words about a token after task/ installation was canceled..

"Driver installation was canceled
Driver update was canceled
System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Diagnostics.Process.WaitForExitAsync(CancellationToken cancellationToken)
at Elgato.BaseClasses.Core.DriverUpdate.DefaultDriverUpdateDefinition.ExecuteAsync(IProgress1 progressHandler, CancellationToken cancellationToken) at Elgato.BaseClasses.Core.DriverUpdate.DriverUpdateModel.ExecuteAsync(IProgress1 progress, CancellationToken cancellationToken)
"

[manic linden]

anyone just gettting this screen constantly?

[feral gale]

Trying to find the old kind of device manager in Win11 but as I looked so far and found so far, seems nothing left on anything from WaveLink 👀

[true tinsel]

Why is it, in this case, firefox showing unavailable for audio routing, even though its playing audio currently?

[kind ermine]

Mine was named Elgato
But you can change the name

Firefox Elgato

[pure jolt]

dont know what it is but i dont think WL3 is crashing, it just closes when i close another app or game. I just closed factorio then boom, WL3 is gone as well
but thats it for me. switching back to WL2. It was so much better and stable imo.

[short briar]

Does the affects matter in what order you add them?

[kind ermine]

This is good question.
In the music producition, when you use a DAW, it does matter how you stack plugins
since the system is reading them from top to bottom.
Not sure how does this works in the WL3

[solemn wyvern]

Signal flow. Top to bottom

[versed salmon]

Hi I have a question regarding the Wave 3 mk2, will the pop filter accessory that I bought for wave 3 work with it? or is it not even needed?

[solemn wyvern]

We aren’t sure yet. Somebody noted this morning that the dimensions look like 16mm wider… so maybe not

[tropic mulch]

Hello! what is the spec for headphone ohms for the wave xlr pro? I know the current wavexlr I have can not output enough for my headphones

[solemn wyvern]

They said yesterday that they were running 600ohm headphones on it with no issues. It’s been upgraded.

[tropic mulch]

sweet, I think im getting an upgrade

[versed salmon]

I hope someone at elgato can give an answer

at least say it works with x accessory on the main product page

[solemn wyvern]

Ask in the stream that just started

[versed salmon]

like the arms and shock filter

also is it even worth it to upgrade to the mk2 or wait for a better version

[north smelt]

As a GoXLR replacement, would anyone suggest getting the Wace mk2 with the streamdeck + xl?

[solemn wyvern]

Absolutely, to both. It's a hardware refresh, increased quality for all the parts of the circuit. And the new ones have DSP for the 5 effects on board, as well as VST insert for super low latency for the host-based effects; low enough that apparently you can monitor them.

[shadow delta]

For the wave XLR pro early access - it still says I am already subscribed but on stream said its not via creator newsletter it's via something else. But the link still directs me to creator newsletter. Any ideas on what is the right link?

[low abyss]

How does this make sense?!?!

[stone kayak]

I'm having issues in Wavelink 3.0 hearing audio from my bluetooth headphones when they are disconnected and then reconnected to my system. I didn't have this issue with Wavelink 2.0, so I thought I would see if anyone had any information on this.

Basically each time my headphones reconnect to my PC I have to use the "Main Output Device - Toggle" function on the stream deck to cycle back and forth between my headphones and speakers then back to my headphones for the headphones to start transmitting the audio.

For clarification, the headphones are only connected to the PC, other access points are disabled; and this doesn't happen when the computer starts. Also, Wavelink does recognize the device as connected and shows it transmitting audio, screenshot included.

Thank you for anyone's time on this matter!

[solemn wyvern]

That sounds pretty normal to me. but maybe something they can improve in later patches.
If you're up for it, send a ticket to #official-tech-support so they can collect your logs and maybe improve this behavior.

[stone kayak]

For sure, it's just that in Wavelink 2.0 this was not an issue. I'll see about reaching out to tech support, thanks

Actually I think I may have found a temporary fix.

In task manager, under details, I set Elgato.WaveLink.exe priority to High (not Realtime so as not to interfere with system processes); but now it connects like a charm.

[fringe dust]

anyone can help me here? Spotify is running

ok nevermind now it works lol

[stone kayak]

I had to close out wavelink using task manager the first time around, then reopen so it updates connections

[austere silo]

Btw.. if people don't hear there output you need to turn it ON! (it's not dummy proof)
You need to hoofer over your mix

I think people will walk to this problem tbh (I did haha)

[stone kayak]

Are you talking about this?

[austere silo]

Yess

its off by default

at least it was for me, I was thinking oh no..

[inner quartz]

Does Wave Link 3 have separate routing tables and other settings for different users on a pc? I have a specific user account that I log in to while streaming, which I would want to have a different setup to other users.

[austere silo]

It was Like this @stone kayak

[stone kayak]

Oh right because you have to hover over it lol

[austere silo]

And in wave link 2.0 you just need to change it at the top corner on the right:

[austere silo]

Exactly 😛

[stone kayak]

I'm not sure about user accounts, but I do know you can set up the stream deck to have a button that switches to different mix outputs

or different buttons for different mixes even*

[austere silo]

From a programmer perspective its a '' duh '' but from a consumer perspective it's a 'how the h*ll can I get my 'soudn on my headphone ''

Well.. I had my first crash (pc crash with wavelink 3.0) couldn't see the error tho

[bleak sapphire]

in the discord settings, i dont see Wave Microphone FX this happend after update to wave link 3.0

any solutions?

i use sm7b +wave xlr

[stone kayak]

When you switched did you first uninstall wavelink 2.0 and delete settings?

[bleak sapphire]

yes

[stone kayak]

Did you already try restarting wavelink and/or your pc?

I had to do at least one restart after setting things up

[bleak sapphire]

yes, maybe i should reinstall tyhis

[austere silo]

i had the same thing

uninstall 2.0

uninstal 3.0

restart pc

and then reinstall 3.0

[bleak sapphire]

Ty : )

[stone kayak]

This is my current setup, instead of it saying microphone fx it is whatever you set the mix name to be *

hopefully that helps

[bleak sapphire]

okay, ty so much

[versed salmon]

we need an answer…

[inner quartz]

I wouldn't want (for example) my wife to have to manage the audio settings that I would need for streaming. For her, I'd just want a single input capturing everything and sending it out to a single output.

[austere silo]

There are also 2 types of way to close a window? Right above and right under

[stone kayak]

Oh gotcha, yeah sorry I can't help as I only have the one user account*

[inner quartz]

It's easy enough to create a local account if you fancied testing it. If not I'll give it a go in a VM tomorrow

[austere silo]

another question!

[stone kayak]

ah sure why not, I like testing

[austere silo]

Wave xlr is always 50/50

I want to hear my vooice 100% but also my game 100% and not 50/50, why is this not possible?

Like mic/pc mix

[stone kayak]

so here is my login

and this is the new login, so yeah you can have completely different setups

@inner quartz the only note I have is that I had to install wave link on the new account but not the stream deck app

[low abyss]

Yes please

[austere silo]

I'd have this bug for ages..
'' Open wave link '' and it is open?

I thought at 3.0 it would be gone but no

[grave matrix]

@austere silo Hi Sjaak, I have a question for you too: does the mic output in a mix only come out on the left side? Because my microphone only comes out on one side when it goes through an output, even though it's in mono.

[austere silo]

No for me its left and right @grave matrix

What mic do u use? @grave matrix

[grave matrix]

wave xlr and wave dx

[stone kayak]

did you remove the old plugin for wave link and the install the new plugin from the marketplace?

[austere silo]

You need to update that 2?!

holy..

[stone kayak]

yeah lol

[austere silo]

Okay I need to remove it, but how? just in windows delete it?

[austere silo]

If its wave xlr, there should be no error because its from elgato itself, try restart the app and restart pc

@stone kayak it works, life saver

[grave matrix]

I already tried that, I'll see if reinstalling fixes it, but it's a nightmare because I have to configure everything again :/

[austere silo]

hahaha yea I know the feeling.. @grave matrix

just un install everything from wave link

and then reinstall it

that was for me the best thing to do

[grave matrix]

yep :,v

[stone kayak]

right on

[austere silo]

But there's now more routing tho..

[haughty jolt]

Just to make sure I'm not missing anything: There's no backup/restore option for Wave link 3.0 yet, right? At least not the same way we used to have on previous versions https://help.elgato.com/hc/en-us/articles/23241485123213-Elgato-Wave-Link-Backup-and-Restore-configuration

[austere silo]

mix output decive output control and main output device..

Oeh oeh @grave matrix check this: https://help.elgato.com/hc/en-us/articles/23241485123213-Elgato-Wave-Link-Backup-and-Restore-configuration

maybe to late now tho.. xd

[frozen helm]

wave xlr pro release date?

[stone kayak]

Yeah I can't find anything, looks like I'll have to help set my friends' ones up manually lol

[austere silo]

Nice now i dont hear my personal mix, only stream mix

[stone kayak]

what are you trying to do Sjaak?

[austere silo]

It's nice to have all these output, but now I dont know if stuff is broken, or that im doing stuff wrong

I just want to toggle from my wireless headphone to my headphone with cable

but only for the personal mix

[stone kayak]

use this function

It's called Main Output Device, use the toggle function and set up both devices

[austere silo]

lemme check

and what if I have a 3rd one, for instancem y speakers?

with wave 2.0 I just set output

[stone kayak]

Yeah you can set too, see the type area

you can make three different buttons, one for each output devices with each set to each

[austere silo]

Ahhh! i seeee

But i dont hear my personal mix, only stream mix

when I toggle it in wavelink

[stone kayak]

make sure this is set to your personal mix:

[austere silo]

it is

[stone kayak]

the little ear?

[austere silo]

yess

restart? xD

I reckon restart xd

[stone kayak]

yeah if you changed any names of outputs or added any outputs I would restart

[austere silo]

cool

one sec

okay lol got it

[stone kayak]

also make sure you delete the old wavelink plugin

[austere silo]

change something restart your pc

[stone kayak]

basically, because it's configuring virtual audio devices on the computer and needs to update them

[austere silo]

facts yea

makes sense actually

[stone kayak]

is it all working?

[austere silo]

yessirskies!

Thanks broski

still one thing

maybe you have a work around..

the Mic/pc 50/50

[stone kayak]

What's up?

[austere silo]

I want it 100/100

I dont know why company's always think 50% chat 50% game

[stone kayak]

You talking about these?

[austere silo]

You have a wave xlr?

[stone kayak]

I do not, but I think I can help, just trying to understand the issue. wym 50/50?

[austere silo]

Well.. I want to hear myself thats possible with no latency with headphones connecten to the wave xlr

But

It only give you 50% of your mic sound and 50% of de pc sound

or you can do 60% mic 40% pc

It's actually this or that

You see mic/pc mix

[stone kayak]

Not from my experience using the mixes for that, I would turn that mix off on the xlr real quick; do you have a screenshot of your wavelink setup?

[austere silo]

Well thats not possible

[stone kayak]

just hear me out haha

[austere silo]

because if you want to hear your mic with no latency you need to do it via there or no?

[stone kayak]

mm, with no latency, I see

[austere silo]

yeaa

[stone kayak]

I see what you mean, yeah no I don't like hearing myself so I haven't had this issue haha

I'll let someone else help with the XLR stuff

[austere silo]

hahah gotcha more people dont like that

[stone kayak]

It's good for streaming I'm sure

[austere silo]

It is yea

[stone kayak]

a lot of singers do it too

[austere silo]

Yea, i was a radio dj host, And i'm used to it

[stone kayak]

right on, well I would just repost the question now so that someone else can help lol

[austere silo]

I asked elgato like 100000 times, just let us have full control over the mic/pc mix

but even in the stream they ignore it 🙁

[eager dust]

Does anyone else have this problem?

[gritty jackal]

Update your plugin from marketplace - you might have one of the older versions installed. If it won't update it, go into your VST3 folder and delete it and download it again

[narrow current]

hello, i have a small problem, i updated into wave link 3 from wave link 2, whenever i streamed on discord my screen there was no audio from discord and just audio from the desktop apps, now that i do that there are both audio from the desktop and discord, how do i avoid this?

[chrome valve]

does anyone have a wave3 mk2 that could tell me how it sounds from 2 feet away? or even the OG wave 3

[agile crypt]

Hello, I have been using the Wave Link 2.0
Can I just install the new Link 3.0 and then uninstall 2.0, or first uninstall?

[rain goblet]

Uninstall first so you don't possibly run into any issues

[agile crypt]

Okay 🙂

No need to restart?

[rain goblet]

always restart between uninstall and reinstall, no matter what it is, because Windows in general loves to keep stuff in temporary files etc that could interfere

[agile crypt]

Okay

I figured as Link is creating virtual audio device, so it might want that

[rain goblet]

yeah 🙂

better safe than sorry ^^

[agile crypt]

Thanks

[rain goblet]

[agile crypt]

...and is it stable?

I am quite happy with 2.0, dont want jump ship to just experience pain and suffering 😄

[rain goblet]

Been using Wave Link 3 since Alpha, haven't really had any gamebreaking bugs since October?

[agile crypt]

Awesome, will upgrade after I finish transcoding

[ocean sequoia]

Been using Wave Link 3 as a Beta and the program is really nice and more customizable. I just wish that Elgato can allow us to sort these channels.

Does the Wave XLR Pro come with Wave FX features like in the XLR MK2

[rain goblet]

You can, you need to drag the channel on the absolute left, next to the Icon

And yes, Wave FX is in all Wave Next products

[ocean sequoia]

I meant vertical/columns not rows.

[agile crypt]

Oh there is Mk2 and not just new Pro?
What features are you talking about?

[rain goblet]

Wave FX is onboard DSP, effects running directly onboard, makes it sound waaaay better and with no latency

[ocean sequoia]

Oh, before it wouldn't let me, that's interesting, thanks for letting me know.

[hard crown]

guys, so now we leave wavelink 2 and move to wavelink 3?
or wavelink is just free version of wavelink 2?

[rain goblet]

No problem

[quartz edge]

hi everyone! i'm a first time user of any type of elgato product and i'm having trouble installing the wave link 3.0 audio drivers? whenever i press next it just does the rotating cursor thingy but doesn't actually do anything

[rain goblet]

Wave Link 3 is free for everyone, Wave Link 2 was only for people that had it unlocked through Wave mics, Wave XLR or the Stream Deck+

[amber monolith]

I have been needing help trying to connecnt Wave link to my stream deck it jsut keeps telling me To open wave link when its already open Ive updated Both stream deck and wave link to the newest virson but still getting the issue

[agile crypt]

Did they announce price of the XLR Mk2?

[rain goblet]

Yes, it's all on the website

[agile crypt]

Found it, same as Mk1

[agile crypt]

Not for me, I guess region based.

Had to go here:
https://www.elgato.com/us/en/explorer/products/wave/wave-xlr-vs-wave-xlr-mk2/

[hard crown]

i currently still in wave v2. so i better update to wave 3 for the new feature?

[quartz edge]

any help here?

[rain goblet]

The much better mixing, more mixes and channels etc in Wave Link 3 makes it worth it yes

[hard crown]

okay, thankss

[spare oyster]

hopefully streamerbot will update their wave link integration soon

it does not work on WL3

[tawny bone]

Is there a way in Wave Link 3.0 to make a stereo input into mono?

[viscid fern]

I started a thread in their discord a while ago. With WL3 just being released they are finally able to start.

They weren't going to do anything until the official release.

[spare oyster]

yea, gotta wait longer. But even then I'm hearing WL3 is just as buggy as during the betas, according to some people, so I might wait for another update or two on WL3 before I consider updating

[viscid fern]

I have had minor issues every 3 weeks or so but been using it daily since the first beta release.

[rain goblet]

People that never have any issues never speak up, while people with issues are loud 😛 so you always have to try things yourself and not listen to a vocal minority

[amber monolith]

im still getitng the issue with connecnt wave link to the stream deck

[quartz edge]

ANY HELPP??? i'm a first time user of any type of elgato product and i'm having trouble installing the wave link 3.0 audio drivers? whenever i press next it just does the rotating cursor thingy but doesn't actually do anything

[spare oyster]

believe me. I tried the first beta, then waited to beta 3 and still had bugs. So I reverted to 2.0 and never looked back to 3.0

[unkempt arrow]

Just downloaded and installed the new Wave Link. Any idea why it keeps renaming the Browser channel to SFX?

[viscid fern]

Do you have any other windows that might be in the background asking you to approve the install? Can you alt-tab to check; they may not show up in the taskbar.

[quartz edge]

no

[quartz edge]

i checked with alt tab, taskbar, even the mini bar next to the internet thingy

[viscid fern]

Have you cancelled the install, uninstalled, rebooted and tried to install again?

[quartz edge]

ill try uninstalling and reinstalling one sec ive only tried restarting

[thorny roost]

this also keeps happening with me!! hoping for a fix, I also don't see my game + discord channel

[unkempt arrow]

Why SFX? And it won’t let me rename it. It keeps resetting back to “SFX”

[thorny roost]

i actually had to end stream because of the audio issues after the new release ><

[viscid fern]

The icons (the list you have open) cannot be renamed. If you change the name at the top left and then close/reopen WL3 does it keep the name?

[tawny bone]

Is there a way to change a stereo input into a mono input?

[thorny roost]

just to add above, i don't even have the SFX channel and it is still picking it up

[unkempt arrow]

I just renamed it - for the 3rd time. Closed WL and reopened it. It kept the name "Browsers" - but I'm not sure how long that will last.

[unkempt arrow]

I think it finally took...I notice my stream deck is now seeing "Browsers"

[viscid fern]

Windows doesn't like virtual audio channels being renamed :( That's one of the few issues I had.

[unkempt arrow]

well...here's the thing if you look at my picture...I selected "Browser" and the software renamed it itself to SFX

[viscid fern]

In your screenshot, you are selecting the "Browser" icon for the channel, not setting the name.

[unkempt arrow]

Yes, and I'm saying when I select Browser the name in the box appears as SFX

[viscid fern]

Those two are entirely unrelated fields.

[unkempt arrow]

Well I selected Browser...it started off as Browser, and after I select all my browsers the title box changed from "Browser" to SFX...okay, case closed, it's keeping "Browsers" in there now.

NEW QUESTION...in WL2 the capture card came up under it's own channel <?> as HD60+. Do I have to use the "Elgato 4K Capture" now?

[steep canyon]

When I start my pc, the volume of my personnal mix is set to 0 in my windows 11 settings and I need to manually raise it back up to 100 to be able to hear anything going on. How could I fix that?

[tacit moth]

I have a question regarding the wave xlr pro. One of the features is “real time monitoring”. If i like to use wireless usb headphones (Steel Series Nova Pro), but still want real time monitoring, if i have my headphone receiving audio over usb there would be delay right? Would the workaround be to use either the headphone or line out into the base station of the nova pro, and then that should give me real time monitoring?

[elfin tartan]

Hello - I'm trying to add effects to my mic but they just won't show up here. I go to Marketplace, click "Open in Wave Link" on Equalizer for example and just nothing happens. No errors, doesn't download anything, nothing - not really sure what to do

[vale field]

how can i download wave link 2 again i cant find it in their website

3 is baaadddd full of bugs

my mic filters dont work and my games sometimes dont work and the voice sometimes get to bad quality

[high valve]

I believe it has been deemed End of Life

[stone kayak]

are you signed in on the stream deck app?

[loud parrot]

https://edge.elgato.com/egc/windows/wavelink/2.0.6/WaveLink_2.0.6.3780_x64.msi

[stone kayak]

I just did it myself and was able to download the elgato equalizer from not being signed in to signing in downloading/installing/and then adding to the mic.

The only note I have is that it has multiple pop ups requesting elevated permissions, if you're not seeing those may be good to exit wavelink from the taskbar and then launch as admin

[elfin tartan]

Sorry had to do something real quick - I am, tho is that related? Are those two apps connected in any way? I didn't think it would matter - but I am signed into both

[stone kayak]

gotcha, did you get the pop ups for admin priv?

[elfin tartan]

Nope

[stone kayak]

I would try doing what I recommended here

like go to the task bar right click exit*

[elfin tartan]

Just tried that, still doesn't do anything. No pop ups

[stone kayak]

which plugin are you trying to add?

[elfin tartan]

Equalizer

(Tho everything I try has the same effect)

[stone kayak]

yeah rip, and then after "open in wave link" it goes back to this?

[elfin tartan]

No it does literally nothing

[stone kayak]

this pops up after I click it again

[elfin tartan]

That's me going back to it to check if it added

[stone kayak]

yeah

Personally I would reinstall WL3, but you can always submit a ticket through #official-tech-support if you prefer as well

[stone kayak]

yeah that's wild

you're not on linux are you? xD

[elfin tartan]

Nope

Windows lol

[stone kayak]

and this is your version?

[elfin tartan]

Yuppers

[stone kayak]

does that path look the same?

can also try that button at the bottom

[elfin tartan]

Yup, I have the bottom thing checked but

[elfin tartan]

That crashes the app lol

[stone kayak]

mmmmmmm

see there's an issue

what's in that path folder

this is mine

[elfin tartan]

I have this in here

[kind ermine]

The Elgato EQ import/export will kill the program as well

[stone kayak]

click in there

in the folder*

[stone kayak]

I would delete both of those personally

but maybe copy them just in case

[stone kayak]

because see how mine is a folder, I'm wondering if you need to just reinitiate it

[elfin tartan]

Yeah tried deleting them, deleting the whole Elgato folder, redoing it, nothing changed

[stone kayak]

yeah my personal last resort is a nuke of the whole program, which I know isn't the best news lol; otherwise that official ticket like I mentioned earlier

I can also send those files if you want

[elfin tartan]

Oh hold up there's a log file

[stone kayak]

yur, for the support

[elfin tartan]

2026-03-04T14:30:18.063-0800 2            .Core.Marketplace.MarketplaceUserManager [INF] User is logged in 
2026-03-04T14:30:18.064-0800 2            aseClasses.Core.Marketplace.TokenManager [DBG] Token retrieved successfully
2026-03-04T14:30:18.318-0800 2            ketplace.MarketplaceNetworkAccessManager [ERR] Request failed: BadRequest
2026-03-04T14:30:18.321-0800 2            ketplace.MarketplaceNetworkAccessManager [ERR] Failure info: {"error":"invalid_grant","error_description":"Offline user session not found"}
2026-03-04T14:30:18.323-0800 2            aseClasses.Core.Marketplace.TokenManager [ERR] Failed to refresh token
2026-03-04T14:30:18.325-0800 2            lgato.WaveLink.Helpers.MarketplaceHelper [ERR] No valid access token, cannot start to download asset

[stone kayak]

hmm, have you already tried restarting your PC?

like restart not shutdown*

[elfin tartan]

Yeah, I restart it every day - this has been an issue for weeks

[stone kayak]

looks like one of the admin pop ups I was talking about earlier might have accidentally timed out and now it's blocked

I would go to your firewall and make sure elgato and elgato wave link are allowed

also quick plug, the game ECO is goated

[surreal notch]

Don't know if this is the right place but I an issue with discord sharing my full screen on wave link 3 and people hearing me twice and my mic unfiltered

[stone kayak]

What do these look like on your side:

Discord:

[hard crown]

guys, does in Wavelink 3.0, it still has Microphone FX?
because rightnow, My OBS Can not pickup Microphone with Filter on.
it only capture "raw" mic

[stone kayak]

@surreal notch

WL:

[stone kayak]

same as fluffy, what do those two screenshots look like

for you*

[stone kayak]

any luck @elfin tartan

[real pawn]

the issue Im running into atm is that when the computer restarts or even after a while it stops picking up audio from spotify or voicemod

[stone kayak]

on WL3 or 2?

[real pawn]

2

[elfin tartan]

I did a full reinstall - that actually worked. I've had WL3 since it was like, the first beta version so maybe something just got borked along the way - that's my guess

[real pawn]

no no meant 3

[stone kayak]

oh sick, right on

[real pawn]

I just installed 3 today

[elfin tartan]

Thanks 👎

Oops

[stone kayak]

did you fully uninstall 2?

[elfin tartan]

Bah this server blocks external emotes

So my emote I expect first didn't show up

[stone kayak]

haha no worries, ofc!

[elfin tartan]

👍

[real pawn]

I havent

doing it now

[stone kayak]

Probably a problem haha

[unique comet]

anyone having issues since updating wave 3 on voice chat audio

[stone kayak]

negative

[unique comet]

it picks up the sfx but not voice chat

[stone kayak]

what do these screenshots look like for you?
#wave-audio message
#wave-audio message

[stone kayak]

oh oh, have you exited wavelink like this yet?

[kind ermine]

I just tried to add a few VST's, no issue on my end

[unique comet]

tysm for tryinf to help

[stone kayak]

ofc, try to exit wave link

[unique comet]

how do you mean?

I will close and reoopen

[unique comet]

ye yee

[stone kayak]

no no, you gotta do this exit button

okay cool

yeah now relaunch and see if it updates

[unique comet]

close now

[hard crown]

if i set my microphone to specific channel.
it shows left audio only. idk why

[unique comet]

still cant hear myself

[stone kayak]

oh oh have you uninstalled WL2?

[unique comet]

pretty sure

lemme check

[stone kayak]

double check that, then set your mic in to wave link chat mix

on discord*

[stone kayak]

Sorry if this is XLR I can't help :((((( I don't use those unfort

[unique comet]

i assume just the different icon 1

[stone kayak]

uninstall that second to last one yeah

delete settings aswell imo

[unique comet]

doing it

[real pawn]

yea removed w2 and yea it wont pick up spotify unless I re add it

[hard crown]

nah, its usb.

how about your wavelink 3.0. is it has microphone fx?

[stone kayak]

It's not called microphone fx anymore, that should be gone after uninstalling WL2

[stone kayak]

interesting, and people can here you double?

do you have WL2 uninstall?

[surreal notch]

no, i can try that quick

[stone kayak]

you gotta relaunch WL3 possibly by exiting this way#wave-audio message

[real pawn]

Restarted the pc but nothing

[stone kayak]

gotcha, and what does your WL look like?

[stone kayak]

what does spotify look like?

this is mine*

[unique comet]

ok still no voice chat thingy

[stone kayak]

on mic in?

check the thing to the left not right

[unique comet]

mic works and registers

[real pawn]

tried adding the app and also with an empty channel as well

[stone kayak]

on microphone it should be chat mix

[unique comet]

and this is what I see and hear when I spam the deafen button and hear the sound fx for it

[hollow fulcrum]

Anyone here avid in Wave 3.0? I am curious about the software but have questions on the capabilities specific to my audio flow. I am currently using Voice Meeter Potato [paid version] and would like to know if it is possible to fully make a switch. I would like to do a discord meeting versus typing it all out here if anyone is able to meetup. I appreciate it in advance!

[stone kayak]

microphone should be chat mix and speaker should be personal mix

[stone kayak]

I can do a call to show you anything

[unique comet]

personal mix is not an option

[stone kayak]

for speaker?

[hollow fulcrum]

that would be great!

[unique comet]

yes

[stone kayak]

oh right sorry it should be voice chat

[stone kayak]

just add me 👍

[unique comet]

thats not an option either

[stone kayak]

and WL2 is gone?

[hollow fulcrum]

will do!

[unique comet]

yes sir\

last time i checked device manager voice chat was disabled

[stone kayak]

hmmmm

[stone kayak]

give a few, I gotta do something rq

[unique comet]

okie

[lofty sigil]

Just wanted to say thanks to whoever decided to release 3.0.... it has completely borked any and all audio on my system. Told people for years how good 2.0 was and now with this pile of garbage software I can't in good faith recommend 3.0. I literally am using the default channels (game, sfx, etc) and yet I have three different game options in OBS, a n option for gaming which isn't nor was ever created as a channel. And somehow is creating new channels based on the game being played.
Ridiculous software "update" .

[unique comet]

maybe not a great place to vent this tbh

it will fall on deaf ears

[real pawn]

is just not reliable yet, it auto disables the audio by itself

[stone kayak]

@unique comet you still here haha

[hard crown]

idk what happen in wavelink 3
i can not figure out how to insert Microphone(with Filter to OBS)

• if i make a specific channel for obs. the Obs only capture left channel audo. (my mic is usb)
• if i set my obs input to (my mic name), it capture the raw audio without vst (and of course its stereo)

previously in wavelink 2, it has MicrophoneFX,
put it in my obs, and it works perfect.ly.

[real pawn]

it wont enable any of them

[unique comet]

yup

[dreamy spruce]

Hey, question if anyone perhaps knows a fix for this.

I installed the Wave Link 3 today. Then it asks me to install the Audio Driver. Then i click the button, it asks for admin perms, i accept. And then the button just grey's out. and does nothing (for like 10 minutes), when the button turns clickable again and repeat.

Thanks in advance for any possible tips i can try to fix this

[stone kayak]

so here's my next thought, the voice chat and game are disabled, do you know how?

[unique comet]

just renabled them via this

[unique comet]

here

[stone kayak]

okay sick, restart WL and check discord again

[unique comet]

reopened everything

voice chats now hidden again

same with game audio

[solemn wyvern]

Show your wave link?

[stone kayak]

hmm

[stone kayak]

it's right here

@solemn wyvern

[unique comet]

I can vc

[stone kayak]

Yeah I can do a vc, give me like 5-10

[unique comet]

oki

[solemn wyvern]

So they are supposed to disable when they aren’t in the mixer.
I assume they don’t work right… coming into the conversation late.
I would do a reinstall at this point. And if it’s not working after that send a ticket #official-tech-support so they can get logs.

[unique comet]

is there anyway to reinstall but keep my settings/levels

[solemn wyvern]

Don’t know. Too new.

Install over the top.
But it might be settings which are corrupted

[stone kayak]

Okay I am ready @unique comet

[kind ermine]

What's up with this active process once the WL3 is closed (not minimized)
Headphone out is not working, but the routing does.
I couldn't switch output to db only

[real pawn]

at this point it wont even boot up

[stone kayak]

Veny, would you be up for a call, it's a lot easier to help over a screenshare

@real pawn

[heavy vessel]

Anyone know why the Elgato EQ wouldn't have settings? There's no menu whatsoever in it.

[whole spruce]

anyone else having random crashes with wave link 3.0? was not experiencing them on the last beta but am on the full release.

[stone kayak]

this one?

[stone kayak]

did you fully uninstall WL2?

[whole spruce]

yes.

[stone kayak]

what's your version?

[whole spruce]

I was running the wave link 3.0 beta for 2 months without issues, only having issues since the full release. same version as your screenshot.

[stone kayak]

and is your PC crashing or just the software?

[whole spruce]

the software.

[stone kayak]

when you moved from the beta to full release was a new setup or did it kinda sync things up with how you had it in the beta?

[whole spruce]

I updated, had crashes, wiped everything, fresh installed, same crashes.

[stone kayak]

when you say same crashes, what's happening when it crashes? Is it like during a game, or changing the settings in the software, or is it just randomly shutting off?

[whole spruce]

it is random

[stone kayak]

does your firewall have privileges enabled?

[whole spruce]

yes

[stone kayak]

what kind of equipment are you interfacing with? like mic headphones speakers etc

and/or other software*

[mortal galleon]

Haven't changed any of my settings in a year, but after updating to the latest version I'm now getting multiple Wave Links,. The two at volume of "1" I can't do anything with. Idk what's going on

[stone kayak]

you say latest version, do you mean you installed Wave Link 3?

because those are from Wave link 2

[mortal galleon]

I got a pop up for an update so I assumed it was the most recent version of Wave Link 2

[stone kayak]

yeah mine kept sending it in Wave Link 2, and it wasn't going to 3, I had to uninstall and then install 3

[stone kayak]

also did you update your plugin on your stream deck for the new Wavelink?

[mortal galleon]

Ahhh I see. I'll give that a try. Ty

[stone kayak]

make sure you fully uninstall wave link 2 before going to 3. Lmk if you need help setting up 3; I think i'm gonna dedicate my whole night to helping people lol

[mortal galleon]

Haha for sure! Uninstalling right now, I'll let ya know.

[whole spruce]

I don't use a streamdeck

[stone kayak]

oh gotcha, what other software are you using for audio?

and are you using any plugins on WL?

[stone kayak]

Did you ever find the menu? It should pop up after adding it to a channel

[mortal galleon]

Up and running with no shenanigans. Thank you again!

[stone kayak]

Right on!

[alpine olive]

just discovered a bug with wave link 3 and the new stream deck plugin

where can I report it?

[stone kayak]

https://discord.com/channels/581549424518365226/842491937038925865

pretty sure they take bugs

what's wrong with it?

[alpine olive]

I'll post it there. but basically when using toggle control for mute on my wave xlr it automatically sets the output volume at max when i unmute

[stone kayak]

You can use it to mute the mix vs the device, it shouldn't mess with the channel levels when used that way

[alpine olive]

yeah theres already a toggle set up for it to mute the channel vs the device. but just to note that when I mute the device it shouldn't max the volume after unmuting

[stone kayak]

fo sho

which button is that?

prob the wave control for the xlr, was just looking to test it but I guess I would need an elgato mic/device for that

[surreal wraith]

Quick question: with wave link 3 theres no more microphoneFX right? the vst's applied on the mic are on mic in?

[stone kayak]

yeah, it's the Mix you use now

my "mix" is Mic Output and then I have the noise suppresion applied to the Microphone channel

[surreal wraith]

got it okok

[stone kayak]

yee yee

[thorn lintel]

Is anyone else getting a 1-2 ms delay for audio monitoring?

[serene rapids]

Is there a way to re-order the channels?

[stone kayak]

yeah just grab and drag

you gotta grab on the right kinda

not the left

sorry, just the edges*

[serene rapids]

Oh geez. Is there a place to make recommendations? Cause that's not intuitive at all.

[stone kayak]

yeah it would be nice to have a little grabby thingy, but I think they take suggestions on reddit

[serene rapids]

I'll go looking

[stone kayak]

https://www.reddit.com/r/elgato/comments/1rjq40a/megathread_introducing_wave_next_wave3_mk2_wave/

here's the megathread to leave feedback I believe

[shrewd yoke]

does anyone know if there is a way to switch between monitoring your personal/stream mix with the stream deck? I've looked but I cannot find the button

[stark bobcat]

hey how do i route my game audio with the new wave link

[stone kayak]

yeee

[stone kayak]

do you have it all set up already?

like this?

[shrewd yoke]

so I JUST figured this out. In my PC settings it showed up as "SFX" which is what I had the "Game" channel previously named

[stone kayak]

I think he's just getting it set up, not sure there's a bug on his side yet

[stark bobcat]

in wave link

[stone kayak]

@stark bobcat is your WL set up like this yet?

[bright yew]

If you click on the icons in the mixes, it will open up a new window where you can add applications to that channel

[stark bobcat]

i just added the mixes

[errant hull]

Hi, just updated Wave-link and don't see the "create channel" button anymore, anyone got an idea what's happenning?

[stone kayak]

cool, yeah just follow what Hyper said

[stone kayak]

you can only have 8 and then 5 mixes

is it full?

[errant hull]

ty, gonna have to get creative then, yeah got 8 channels

[stone kayak]

fo sho

[surreal wraith]

im adding vst plugins and for some reason its not applying

[stone kayak]

they did download though right?

when you open that top folder is the plugin you're looking for in there?

[surreal wraith]

i've applied them already, just that for some reason my mouse clicks are still going through when on the preview they arent

[fading timber]

I'm running into the issue where certain apps that I can change audio outputs in are sending audio to other channels except the ones I'm selecting--like I use the empty channels for System, Browser, Voice Chat, Music, SFX, and an Aux one specifically so I could route appropriate apps to those channels.

Except Teams thinks Voice Chat is System, and another app I use thinks System is SFX.

Anyone having this problem and found a fix?

[stone kayak]

Hmm, did the popups for the effects pop up when you added them?

[surreal wraith]

yep

changed settings and things too

[stone kayak]

I've heard people having issues with the app thinking one channel is another, i found they have had best results removing the channels, restarting wavelink from the task bar, adding the channels back, then restarting wavelink from the task bar again

[fading timber]

I'll need to try that when I'm not working, then

[stone kayak]

so just to make sure I understand correctly, you're saying you can hear your mouse clicks come through your mic?

[surreal wraith]

yes

[stone kayak]

how is your noise removal set up?

[surreal wraith]

i have voice cuz and nvidia broadcast noise removal set to max

[stone kayak]

this is mine

[surreal wraith]

but my keyboard is clear as day, when previously it was not audible

[stone kayak]

have you tried restarting wavelink from here?

[surreal wraith]

yessir

[stone kayak]

also that is a lot of effects haha, do you have time for a call? It might be easier to help

[surreal wraith]

i was just messing around with them LOL

yes i do that'd be great

[cloud apex]

Hey guys, I can't seem to get my spotify to mix to my "music" channel instead of the default (which i have set in windows to my "system" mix). This wasn't an issue before the full release. any assistance would be great.

[stone kayak]

I can help, would you prefer a discord call or over text?

I've been typing a lot which is why I ask, it's also faster haha

[cloud apex]

I don't mind that, sure.

[versed salmon]

got an answer on the pop filter.

[magic lava]

Can the Wave XLR power a DT 990 Pro headset?

[stone anchor]

debating about trying to use new software again it was refusing to use nold wave

[stone kayak]

if you need help just reach out

I'm helpin all night tn

[stone anchor]

yea i tried it and was not picking up my wave 3 mk1 at all

reisntlaled multiple times

[stone kayak]

well if you're down for a call I can try my best lol

[stone anchor]

sure im down

[heavy vessel]

Mine is just sitting on "Starting wave link" forever. Great stuff, fine program.

[alpine olive]

any chance 96khz is gonna make a comeback? 🙁

[ripe quartz]

Reboot your PC.

[junior nest]

Hello need some help with Wavelink 3. im coming from wavelink 2 and im having an issue with discord not using the FX that is enabled on my mic input. before i would select wavelink FX as my input so that i can use my mic with the softwares effects instead of using discords krisp. now with wave 3 i dont have that option anymore or at least i dont know how to get that option back and my mic effects is not working in discord. when i use direct monitoring on wave 3 i can hear the effects working but discord does not. any suggestions please and thank you

[heavy vessel]

I had to reboot it multiple times but it finally started.

[heavy vessel]

No settings button. Can't adjust anything.

[stone kayak]

I can help here in a min

[junior nest]

thank you take ur time

[ripe quartz]

The way to do it now is to make a Chat Mix that you can then route your mic and any other channel to. Then you can add the channel you want your fx to be on. See image for example

[stone kayak]

did Goobn8r help or would you be up for a discord call?

[stone kayak]

control click in the area where the chart is, it adds points to manipulate

[heavy vessel]

Is it just not supposed to have a menu anymore? I need to select a preset.

[stone kayak]

Would you be up for a call?

[heavy vessel]

I'll just see if I can go back to the previous software.

[stone kayak]

I can show you the presets

that top right thing is where you access them and make them

[heavy vessel]

Neither one of these brings up any settings or preset menu.

[stone kayak]

have you added anything to the equalizer

try double clicking in the middle

[heavy vessel]

So there's no settings menu? I'm just trying to select a preset.

[stone kayak]

The presets come from what you make

[ripe quartz]

Try uninstalling the plugin and reinstall it. It could just be bugged when it got moved over from wave 2 to wave 3

[stone kayak]

is this on WL3?

Yeah I was just about to say it looks like the old one

[heavy vessel]

Okay but you can download presets and I can't find where to select those.

Literally a video I was watching showing this shows a button and a settings menu. Mine just doesn't have that.

[stone kayak]

click on market place and then eq presets

I just grabbed that podcast one and can now add it

[heavy vessel]

With what button? What menu? I've tried multiple times to download one and still no button or menu.

[stone kayak]

like goober said you should probably delete that plugin and reinstall it

go to that top folder and delete it

[heavy vessel]

The video I'm watching shows stuff mine doesn't have.

[stone kayak]

again.

clear the plugin, then reinstall it

delete the eq vst3 and then redownload it from marketplace

[ripe quartz]

After you install I would do a system reboot. Wave 3 seems to behave better when you reboot after installing plugins. Just so it forces the program to re load everything.

[stone kayak]

yeah fr

[gritty jackal]

To clarify, that was a feature added later on, older versions of the plugins don't have it which is why they're suggesting you remove it and re-add it. Odds are the update on it failed at some point.

[frozen helm]

I'm getting an issue where the start app at login keeps turning off

[quaint violet]

Does the nvidia broadcast effect work for yall?

[stone kayak]

what does it say in task manager

[stone kayak]

is this in WL3 or 2?

[quaint violet]

wavelink 3

[stone kayak]

I helped someone else earlier and it was working fine for them. Did you competely uninstall 2?

[quaint violet]

Not yet

[stone kayak]

that may be your issue

[quaint violet]

i'll try that

[frozen helm]

So i enabled it in task manager, then i went to wavelink 3.0 and tried to turn startup at login on but it keeps turning off. So i went back to task manager and it turns off even though i initially turned it on in task manager

[whole spruce]

okay, I have more info on my crashes from earlier with wave link 3.... they seem to trigger when I close an application randomly. it has happened when closing a game and my web browser.

[stone kayak]

I definitely recommend having WL3 install only after WL2 is completely gone

[stone kayak]

hmm, did you come from the beta? also did you have WL2 / have you uninstalled it if so?

[frozen helm]

I came from beta but i recently uninstalled and reinstalled wave link 3, but still same issue

[stone kayak]

I would reach out to #official-tech-support and give them your logs

[leaden valley]

I’m pretty sure someone has asked this question before, but I’m not sure where to ask it, but is Elgato just not having any plans on ever having its software Linux compatible? I’ve been using my Steam Deck as my main computer for both gaming, and whenever I just wanna dock it and chill with the homies, and while I can still use the Wave XLR as an audio interface, the software is just inaccessible unless I have a Mac or Windows PC, neither of which I have. I’ve also had the XLR since it released like 4 years ago

And before someone says “just get a Windows PC” it stopped working the moment the RAM crisis started, so it’s too expensive to fix

[stone kayak]

hmm, do your apps have permission in windows defender?

@leaden valley you may have better luck on reddit for people to back you up and hopefully bring it to their attention

[quaint violet]

uninstaleld wl2, booted up wl3, had me remove the virtual driver then re-install it. Same error

[stone kayak]

would you be up for a call?

[quaint violet]

sure

[stone kayak]

sent a msg req

[gritty jackal]

I would suggest for now looking into third party tools that can use it like Bitfocus Companion. Iirc t hat has a linux version and can make use of the Stream Deck hardware. There are no currently annouced plans for any linux support so at the very least I wouldn't expect it in the near future.

[whole spruce]

can you point me to where logs are stored?

[stone kayak]

under settings>help>addtional resources

[void raven]

Has anyone else had issues with their headphone audio quality after installing the new Wave Link? Everything is tinny and slightly distorted as well as randomly panning the audio

[forest grotto]

Is it recommended to un-install wave link 2.0 before installing 3.0? DIdnt see any warnings or anything on the website so just wanted to make sure.

[stone kayak]

I recommend it, otherwise you end up with a bunch of virtual audios

[forest grotto]

Ok thats what I was thinking. Wasnt sure if it would create all new nonsense or replace what was existing

Thanks for the heads up

[stone anchor]

Question after update my wave 3 is now registered as a ejectable device how do i fix that

[void raven]

I figured it out. I needed to disable to mic on my XM5s

[heavy vessel]

I don't understand why I'm not hearing this.

[ripe quartz]

There is an updated noise removal plugin. This one no longer works. Uninstall it and look on the elgato marketplace for the new one.

[ripe quartz]

Can you send a screenshot of the entire routing table? Also what is your default listening device in the top right corner?

[heavy vessel]

Listening device is correct. Any time I direct something to the personal mix I just, don't hear it anymore. So I'm just not even trying to use it ATM.

[storm escarp]

Same here

[ripe quartz]

Ok. Try this. Open your personal mix and remove the headphones you have linked to it. Then click the little ear icon next to the personl mix on the routing table. What ever listening device you have set as default in the top right hand corner is tied to that ear icon. Once it is turned on on the mix you want you will hear the audio. You can then change your monitoring mix by changing which mix has the ear next to it.

[heavy vessel]

And now the mic suddenly doesn't work with seemingly no reason at all, worked literally 20 seconds ago. I hate this software so much.

[ripe quartz]

Have you checked out this video yet

https://youtu.be/cP2GiyVLZSY?si=YFCCDPnTCD7xeiTk

I can also hop on a call with you to try and help out where I can

[heavy vessel]

After restarting the PC, while not touching literally a single setting, it magically works again.

I didn't change anything.

[ripe quartz]

lol. That seems to be the main solution with this software. I think the issue is during the beta there were a lot of users to ran into one bug and instently rolled back. This is the first time this software has been used in mass so I am not surprised new bugs are showing up. If you run into other issues you can DM me since I have been running this for months now and know a few tricks.

[patent brook]

so far my issues with this release is i cant resize the columns for the outputs. they have alot of padding for no reason meaning i cant use it on my vertical screen.

also between beta and release for some reason the whole application became really buggy and output channels just stop working randomly.

the beta worked better than this, im rolling back to 2.0.6 at this rate

it could also be a issue with the new driver that was inforced between now and the beta im not sure.

the ux/ui of the application just isnt there how ever. alot of dead space that just prevents power users from being comfable. it really does feel like it was nerfed down

[ripe quartz]

I forgot about the amount of space it takes up. I ended up moving it to my horizontal monitor on the right and moved OBS to the bottom 1/2 of my vertical monitor. I ended up making a virtual stream deck that gives me the ability to monitor my levels during recording or streaming. Doesn't solve the problem but it is a nifty solution to check levels at a glance

[patent brook]

from my understand virutal stream deck needs you to own a streamdeck. i only have the wavelink mic i got as a gift.

i do like the new per app controlls of wavelink3 but the ux just kills it for me currently. i need to see all my output channels on my vertical screen.

simply allowing users to resize colums and hide the side bar to the right since we dont need to change tabs all that much would do it for me

[ripe quartz]

You mean on the left? Where you can change between mixes and elgato products or settings?

[patent brook]

ye sorry

didnt do the hand trick to tell my Left from right

[ripe quartz]

If you hit the hamburger menu in the top left you can minimize the left column

You can also hit the button I circled in the top right to have a minimized view of the mixes

[patent brook]

that helps a bit then. then just adjusting the colums and maybe the rows since the ammount of padding around the volume metters is kinda silly (or just made the whole box a slider?)

[fallen monolith]

okay this is absolutely infuriating. I had everything working just fine with wave link 2.0. Now none of my game audio is going through OBS to where my stream can actually hear it. I don't even know what the heck I am doing wrong in 3.0. This is beyond confusing.

[ripe quartz]

Did you go through the tutorial in the bottom right and follow the steps? Also look at my screenshot above. That is my whole routing setup and it works with obs no issue. I can help further if you need me to

[fallen monolith]

what tutorial?

[ripe quartz]

Also watch this video

https://youtu.be/cP2GiyVLZSY?si=YFCCDPnTCD7xeiTk

[lavish crag]

WaveLink 3.0 is a godsend! I can finally clean up my audio without it going through many different things for effects or VoiceMeeter

I just wish that we had the option for 96kHz instead of 48kHz . Maybe that feature can come eventually

[gritty jackal]

You could suggest it thorugh the link in #feature-request

[zenith hornet]

Hey there
I've already looked up some posts here and didn't see anything about that.
After going from WaveLink 2.0 to 3.0 everything nearly works fine. Of course some things but nevermind.

But I do have an issue with the Gaming-Channel (again)
There are some Games, which I can attach to that channel. Also there are Games which I can't, which previously worked on 2.0.
The Game is open but it says "Unavailable"
It does not work via WaveLink 3.0 directly neither via StreamDeck and the WaveLink Action "Attach open Window to channel xy"

If I go to the Win Soundmixer I can manually attach the Games to the channel. So the channel itself works. But this is very inconvenient. Especially when streaming.
Is this a known issue?

[gritty jackal]

Some games have internal audio settings that override Windows mixer and wave link. I'd check if those titles have sound settings in their own menus that you can assign to the Wave Link virtual devices for the channel

[zenith hornet]

Already checked that. Even though - on 2.0 I could attach nearly 95% to the Game Channel by just adding the game to the channel or in my case by press of a button. Even for games with these setting possibility.

For example: Yesterday I played MIO. On 2.0 it was on my game channel and everthing worked fine. On 3.0 I could attach the open game but then it told me "unavailable".

And this game does not have internal audio settings

So I had to route it via Win Sound Mixer, which worked

[heavy vessel]

So what's the solution if I'm trying to add a game to a a channel but despite the game running, it isn't in the list? Does that game just not get to be there?

[zenith hornet]

As I mentioned above as a workaround. You can use the windows soundmixer and route it manually to the game channel

What i wanted to know, if this is a known issue/bug

[heavy vessel]

It's Tainted Grail The Fall of Avalon, Fall of Avalon.exe, and it's being detected as my browser Floorp.

I just the Floorp audio there and it works 🤔

[ripe quartz]

Have you rebooted your computer since setting up all audio channels and mixes? Rebooting seems to be a pretty consistent fix for a lot of these early issues.

[zenith hornet]

Two times in my case

[ripe quartz]

Did you fully uninstall wave 2 before installing wave 3?

[zenith hornet]

Yes. And so far everything works. The only issue is, that Games are "unavailable" and can't get rooted via WaveLink to the Game Channel. Spotify, Discord etc. works fine

[ripe quartz]

Have you tried closing both stream deck and wave link via the task bar then opening them back up?

[zenith hornet]

Did that as well 🙁

So you do not have those issues with the games?

[ripe quartz]

I remember running into the same issue yesterday but I can't remember what I ended up doing to solve it.

[zenith hornet]

damn xD okay

[covert plume]

Are you adding your games thru the channels?

They'll show as (unavailable) until theyre running I believe...

[zenith hornet]

Yes. And all my games are listed there.
And when I add them before opening or while opening -> "Unavailable"

Even when the game is open and I freshly add them they are "unavailable"

The are listed but the audio is not routed.
When I go via Windows Soundmixer I can route them to the games channel and that works. So the channel isn't broken itself.
The routing via app does have some issues/bugs there?!

[ripe quartz]

Maybe try this. Remove that game channel.

Create a new channel as an empty game channel.

Reboot computer then route your games to that empty channel.

I think that was I ended up doing. I made all the channels I wanted as empty channels then I started assigning programs as needed.

[zenith hornet]

I will try later that day. Thank you

[covert plume]

yeah the new software is a fickle pain in a few areas unfortunately for now at least

[zenith hornet]

I also do miss the "linking" between mixes. So that for me e.g. Games on 100% and for the Stream 80% and when I lower the 100 for me it automatically lowers for the stream in the same ratio. I'm really missing that linking between the mixes

[ripe quartz]

That link still exists. Notice how when I am changing the channel volume it is changing the other mix channels at the same time?

[zenith hornet]

Aaahh okay... lowering the channel itself lowers all channels in the same ratio... got it

ty

[ripe quartz]

np

[covert plume]

oh nice, are you able to select which channels are affected?

or specify I guess is the better term

[zenith hornet]

It seems the channel is global for alle mixes. So you cant say only Personal and Stream mix but not the recording mix

[ripe quartz]

It would just be what ever channels are picked on the routing table. See how nothing is happening in Chat mix since it isn't routed.

[covert plume]

gotcha, maybe something that could be tweaked in future releases but good to know it does travel across all Mixes

[ripe quartz]

Trying to make my routing as efficent as I can. I want to a make sure that when I record offline I can still have the option to control individual channels audio levels in case there is an issue with levels. Right now I have a Record Mix and then the same channels split out as their own channels so I can have them on different tracks in OBS for the actual recording. Do I really need the Record Mix if it is the exact same as the Stream Mix? I mainly added it so it was its own name but is this efficent or am I over complicating things?

[zenith hornet]

So when your Stream mix is 1:1 the same as the recording mix you don't need it.
When you for example have music or alerts, which you want in the stream but not the recording, then it would make sense
Also you could, if you want route everything "correct" in WaveLink. Then you could mute the channels for the respective mixes and then, as you did, you just add all the seperate channels to OBS for the track stuff there

There is a video by Nilson1489 on youtube (German) on the old BETA. He describes quite convienant what you can do and what "new features" for routing you could use

[normal oxide]

Can someone tell me why when I have 'headphones elgato wave xlr' selected in wave link, windows, for everything the audio is going directly to my wireless headphones and not the audio port on the wave xlr

[zenith hornet]

Have you selected this output source in the mix?

[normal oxide]

Yep

[hollow fulcrum]

Does anyone know WHY when my PC restarted EVERYTHING that I setup in Wave Link 3.0 reset back to scratch?!

2hrs GONE

[ripe quartz]

Go to the settings in wave 3 and set up the default input and output. Then remove all listening devices from your mixes. Set the default listen device in the top right to the device you want to use. Then click the ear icon on the mix you want to monitor. That should ensure audio is routing in the right way

[oak dagger]

is WL2 still downloadable or nah?

[zenith hornet]

Elgato Homepage -> Downloads -> WaveLink under 3.0 is "Versions"

[oak dagger]

thought so i was just curious coz someone told me it wasnt

and im not on pc to check

[zenith hornet]

https://help.elgato.com/hc/en-us/sections/4913442828941-Wave-Link-Release-Notes

[visual yew]

help me please!! while share screen on discord but microphone mute sound microphone on in my share screen

[tough shadow]

Anyone know where to find instructions for uninstalling Wave Link 2.x on macOS? It seems upgrading to 3 left around some virtual devices

[rapid zodiac]

https://tenor.com/view/aladeen-news-doctor-doctor-hiv-news-doctor-news-the-dictator-doctor-gif-21008689

[spice ocean]

Hi folks, I installed Wave Link 3 and updated the Wave Link plugin for Stream Deck to the latest version, but it isn’t working with Wave Link 3 on Stream Deck Plus

Any solution?

[zenith hornet]

I've deinstallted WL 2.0, Restart, Installed WL 3.0, then installed the Plugin vor StreamDeck, Restart
Everything works fine between StreamDeck and StreamDeck+ and WaveLink. Could add all functions

I have not deinstallte the WaveLink (Legacy) Plugin for StreamDeck

[spice ocean]

Thanks! I fixed it by installing the older Wave Link (Legacy) plugin.

It looks like there are implicit dependencies to old version

[zenith hornet]

That would be.... well.... xD

[shadow dagger]

Hi,
After installing WaveLink 3.0 and its drivers, the sound from my WaveDX and WaveXLR microphones suddenly became delayed. At first, I thought it was only in WaveLink 3.0, but connecting the mic directly to OBS or listening to the microphone in Discord also causes this delay. I've seen two or three people have this problem before – has anyone found a solution?

[shadow delta]

First lot of wave next shipments due tomorrow 👀👀

Obviously the wave 3 MK3 is not due for shipping for a few weeks yet, and I am fine with that 😊😊

[zenith hornet]

wrong channel?! This here is Community-Tech-Help

[fallen monolith]

Ty

[shadow delta]

this is not wrong channel. I was just sharing my excitement about my first shipment arriving soon ❤️

I know that the Wave 3 MK2 won't be shipped yet and thats fine! 🙂 ❤️ I was emailed last night about that shipment with a possible shipment date.

[pure wing]

it's ok for this, she's excited! A lot of people are.

[pure wing]

I'm wondering if the updated plugin is release yet

https://marketplace.elgato.com/product/wave-link-3-beta-aa41150f-9645-4275-b064-7642ba6a17ae

looks like it

[shadow delta]

will probably need to download that @pure wing before I end up going stupid haha

[pure wing]

please do!!!

[sage crag]

Is there anyone that has the issue that on startup wave link unmutes all mixes?

[livid spoke]

odd question will WL3 get added to winget ?

im unsure how the winget stuff works

[pure wing]

I haven't encountered this.

[pure wing]

idk if it's a winget thing, but I wouldn't rule it out, as all my others get updated. I'm wondering the same.

[livid spoke]

btw is there solution for the Discord screenshare echo thing. not from Elgato side i mean by some user

i did find a reddit post but im not sure if it works

https://www.reddit.com/r/elgato/comments/1r5tohg/wave_link_causing_echo_on_discord_full_screen/

oh yea i think this makes sense now i think

hmmm

[hollow fulcrum]

Resolved. I figured out how to backup wave link 3.0 manually so that if it ever resets I can restore it back to its prior state.

[ripe quartz]

There should be no dependencies on the legacy plugin. Did you do a restart after installing the new plugin and wave 3?

[solemn wyvern]

There's been a longstanding issue with the way discord captures audio for screen sharing... they have changed this a lot over time and without notice, but much of it comes from discord not showing the option to select an audio device to capture for the screen share. I think they give the option if you have Nitro, but not otherwise... or maybe they hide it in a weird spot.
Ultimately, they need to give the option for users to select which device is the screen share audio source... and then you can simply select the mix you want it to use.

[livid spoke]

ah

also think im having a weird issue

not capturing any audio

unless i need to restart my PC

i just installed it after long time

[solemn wyvern]

I don't have nitro right now and I just checked... and the only way to get an option to select audio device as the source, is to choose "devices" from the discord share screen dialog. (applications, or entire screens do not give the option)
If you select a device, then you can select the audio device also in the settings cog of that same window

[livid spoke]

it used to be an option

[solemn wyvern]

device, will include OBS virtual camera.
So that would be the best workaround unless discord gets their "stuff" together

As I say, they change this often and without notice, over the years.
But that's what it is right now... I just checked

[livid spoke]

thats how it used to look like

[solemn wyvern]

they're very annoying... you don't have to convince me

[solemn wyvern]

anyway, about this.
you need to select this as the computer's default audio output

[livid spoke]

This would work too I think no ?

[zenith hornet]

That helped - for now.
I've deleted the Game Channel.
Added it new.
Now all Games are routing to that channel, without the workaround through Win Soundmixer. By a touch of a button (StreamDeck+) the open Game is routed to the Game Channel

[solemn wyvern]

Uhhh... well I usually recommend not doing things like that for sake of the confusion they cause.
you'll need to remember to go back there and adjust it again or you won't have sound when you revert back to normal.
Because you're doing some mixing outside of wave link. So this will be confusing later

[livid spoke]

i did soemthing similiar with voicemod cuz i had echo on screenshare and that seemingly fixed it

[solemn wyvern]

the word seemingly is why I say what I say.

If you're an expert in this stuff, then likely you don't need my advice on routing and such.
If not and you're asking here.... well, just keep that in mind when you do things that will result in future confusion.

I think that sounds a little elitist phrase it this way, and I don't mean any harm! Just try to keep people in the zone for understanding what they are doing, and why; with their routing. So they can solve issues when they come up.
Enough goes on in here that I can say there is real value in routing being as straightforward as possible.

So I'm not going to mince words with discord and they way they hide or disable settings for this stuff.

[livid spoke]

I tried it now with @oak dagger and it does fix the echo

[oak dagger]

can confirm it worked for him

[oak dagger]

ill test it on my pc for my wave later

[solemn wyvern]

again, not saying it won't work.
I'm saying it's going to be confusing if you forget that you did this... Remember to check it when something isn't showing up in wave link some days from now

[plain cypress]

hey guys, im interested in this new Wave XLR Pro device.
i dont really stream and slightly make youtube videos.
just want my headphones to be properly powered and retain mic monitoring.
my headphones are the Arya Organic

https://www.elgato.com/us/en/explorer/products/wave/wave-xlr-pro-give-your-setup-superpowers/

[thick moat]

hey all, not the most experienced with Wavelink but i started with it using the beta 3. everything was stable and running great till the full release. Now i have no output sound at and the gain lights arent picking up anything on my pc, just on my mic.

Win 11
Yeti X
Streamdeck +
i7 13th gen
7900 xt

anyone able to point me in the direction of troubleshooting? I have spent an hour doing everything i could think of.

[pure wing]

are you doing a dual pc?

[solemn wyvern]

if you don't need the dual mic dual headphone capability, the regular wave xlr mk2 is probably all you need. But tune in to the deep dive broadcast later today

[pure wing]

agreed

[plain cypress]

i am not, so this may bee overkill for what i need.

[plain cypress]

i also do not need dual mics

[pure wing]

probably. the mk.2 might be ideal for you.

it's pretty great!

[solemn wyvern]

first, make sure you try fully removing it and reinstalling fresh. there was some reports of weirdness on in-place updates

[plain cypress]

ok thankyou, i feel i jumped the gun on my amp paired with my headphones then.
i purchased the WA7 firefly gen 3 to power them. but found out afterwards it does not have aux ports for mic monitoring.

[thick moat]

i was indeed having Loadlink errors so that was the first thing i did, Fresh install and then fresh set up all of the mic effects, added all my channels , and then added it to my stream deck+ (OUTSTANDING new feature btw). Getting gain green bar on the mic but nothing on the channels and no sound coming through the headset (which is shown as the output)

[solemn wyvern]

check out the stream later today for xlr pro. but yesterday was about the regular one. they all have the same new headphone amps

[solemn wyvern]

other checks... make sure windows hasn't turned the devices down or muted them, and make sure it's not enabled any enhancements or spatial effects.
Other than that.... reinstall and restarts are our only move at this point. So send a support ticker #official-tech-support so they can get your logs and work it out.

[plain cypress]

ok will do. this is what im working with.

still learning correct pairings, but im a sucker for very quality gear.

[thick moat]

awesome! Thank you so much for your help and super fast response. I really am impressed with Elgato.

[thick moat]

yeah the app keeps crashing.

[solemn wyvern]

that's only 16 ohm.. any consumer amp will power those just fine.... I thought you'd be talking about some super high impedance thing

[chrome valve]

q: any idea when wave3 mk2 will hit amazon? i have amazon credit i want to use for it and unfortunately not money elsewhere. so i could really only pick it up once it hits amz.

[plain cypress]

I guess the guy i copied for my amp just really liked it.
The WA7 FireFly gen 3

Duo tub amp

[solemn wyvern]

maybe it's a nice amp! But 16ohm headphones will perform just fine on basically anything. that's quite low impedance

[compact tree]

Anyone help with this. Have just updated to the new Wave Link 3.0, have downloaded the plugin but it just tells me in stream deck to open wave link....

So confused

[covert plume]

Legacy refers to Wave Link 2.0, so its looking for the wrong version

https://e.lga.to/WaveLink3Plugin

[compact tree]

ahh ffs......thanks dude

[covert plume]

All good!

[compact tree]

Like all new things...just going to take a while

[covert plume]

Personally I'd uninstall Legacy 2.0 things first and then load this up if you can

[compact tree]

Noted

And on it

[covert plume]

even then you could still run into hiccups 😆

[compact tree]

promises promises 😂

[idle crater]

Do any1 have a fix for how to get the eq etc to work in 3.0? i have added it but it seems like it do not respond (also i have a weird buzzing sound in discord when checkin the sound there)

[fickle rune]

Is anybody else also facing the issue that whenever you try to update the firmware of the Wave XLR MK.2 to version 1.0.15, the app freezes?

[severe night]

Anyone have issues with the Wave XLR new software, the audio output is no longer working after using the new software :(

[thorny hare]

wave link doesnt seem to be detecting my new speaker output if i turn it on - any ideas?

[sturdy torrent]

Does anyone know if the old external plugins for Wave Link software are working with the new version?

[solemn wyvern]

If it was newly connected to the system, likely the app needs to be restarted

[solemn wyvern]

vst3 plugins should all work. if you use any VST2, they might... but that's getting quite old now so no promises about future support for plugins out of development.

[solemn wyvern]

if you're using that discord "check mic" button, don't rely on how that sounds. It's only good for if there is signal present. Use sound check in wave link to actually hear what your mic sounds like.

[solemn wyvern]

firmware update fails, generally we suggest trying different usb ports until it works.

[sturdy torrent]

Alr, thank you very much. I believe I were using the VST3 plugins

[solemn wyvern]

and as always... this is like day 3 of launch of a totally new app. Have some patience and if you upate a system that is mission critical... you are taking a risk.

[fickle rune]

My mainboard only has 1 USB-C port..

[solemn wyvern]

connector type doesn't matter

[fickle rune]

Well the Mk.2 only has a USB-C cable included

[cursive scroll]

My issue right now is any VST3 plugins from Waves I load, completely locks up Wavelink to the point where I have to reset it to even access the UI. Puts it in a loop.

But some cursory searching says that it started happening with the final release, so hopefully it's just a regression.

[wind veldt]

Also having issues with Waves plugins, It won't even scan the vst3 folder for me

[solemn wyvern]

Waves plugins specifically?
Please do report this to #official-tech-support since they will need to get it working with the waveshell…

[cursive scroll]

It'll scan and enumerate the list for me, just adding a plugin causes the frontend to crash. I do need to test when I get home if the audio engine keeps working in the background or if that goes kaput too.

I just want to jam a 2A on Discord for the people with... loud mics to say the least. 🙂

[wind veldt]

Same 🫡

[manic night]

Hi there, I'm currently running a GoXLR but wanting to switch to a Wave XLR + Wave Link combo. I've been playing around the software (without the Wave XLR as I do not have this yet) and I'm struggling to figure out how to have Wave Link act in the same way as GoXLR.

For reference, I'm not a streamer, but I will use screen sharing in discord to watch videos with friends, currently with GoXLR I can have my windows audio turned up all the way so that my friends can adjust themselves and not need me to turn it up and blast my ears. With the mixes in Wave XLR is there a way to do a similar thing, I'm, currently only finding ways to have different virtual outputs but my understand is this wouldn't work the same way for screen sharing as it just uses the system audio.

Any help will be much appreciated

[solemn wyvern]

I rely on a couple waves plugins for my wave link setup right now.
And while the new hardware dsp ….might… replace those. I don’t have that hardware yet and I probably wouldn’t dream of switching to wl3 until waves issues are sorted out.
Following with interest.

[solemn wyvern]

The issue with discord is a discord issue…. Unfortunately.

With screen sharing. They dont allow options for the audio source for the screen share.

In most cases

[wind veldt]

I reported it

[cursive scroll]

I have a Beacn mic with similar DSP built in. It's fine, neutral coloration, good enough for me, but I find myself wanting to process other people more than me 🙂

Will do some more testing on my end, and start a support thread when I get home and see if they can replicate.

[severe night]

Anyone with Wave:XLR having issues with their audio output no longer working on it since updating?

Gonna try to uninstall and reinstall completely, but the headphone output on there no longer works for me since I updated :/

[manic night]

Which for my current set up, works fine, I can turn down a fader so I hear it less but the system audio remains unaffected meaning that discord "hears" the untouched system audio, I assume then this is not achievable with wave link?

[solemn wyvern]

The trouble is that discord is hooking your system audio at all. Instead of letting you choose the wave link mix you want to use as its source. (Unless you have nitro and then it sometimes gives you different options, or if you stream a device instead of an app or screen, OBS virtual camera can work for that)

So the only workaround is to dip into windows volume mixer and turn down the thing that’s echoing back to the discord users. Just remember to undo that change later.

[burnt umbra]

I saw a huge reduction in latency, after uninstalling, wavelink 2, and re-installing the drivers.

[honest terrace]

hey, anyone see issues with the new wave link (3.0 I gues) not being able to make mic go to both channels? People hearing me only in the left speaker 🙂

[solemn wyvern]

Yes many reports. Suggested to uninstall and reinstall fresh from a download, if you updated in place. Might help even if you didn’t

[honest terrace]

🙏

[hearty kestrel]

Glancing through people's messages and searching here, but didn't see my exact issue, which is upon updating, my mic now is incredibly low volume with static.

**Setup: **

- uninstalled wave 2.0, installed 3.0
- disconnected all wires, replugged in, tried different XLR cable
- rebooted pc
- downgraded back to 2.0```

Replacing the XLR cable and downgrading back to 2.0 marginally improved the sound, but still facing a low volume and static feedback.  After racking my brain for all sorts cable issues, I'm at a loss. Any ideas?

[solemn wyvern]

Did you check any of the OS settings for the mic device? Windows may have turned it down without permission, or enabled some "enhancements" or spatial effects.

[hearty kestrel]

I checked for gain, which was normal, I'll have to double check advanced settings for spatial effects

[solemn wyvern]

Ok, windows doesn't call it gain, for what that's worth.

open mmsys.cpl which is the legacy sound devices panel. Windows added a new one but didn't fully switch so sometimes things can be found there.

[hearty kestrel]

Yeah, Mic In levels register normally and are tied to gain adjustments, so currently at 100 just to make the mic barely audible

All enhancements off

[vague bough]

Hey Guys, i have a question. i have the streamdeck plus + the slr dock. i set up my rode podmic. i went through the setup phase in the wavelink 3. but whenever i want to tune my monitoring the whole audio will be turned down along with it.

[velvet dirge]

Hello, I have the Wave 3 desk mic. For some reason my mic volume keeps automatically turning itself down. Anyone that can help?

[solemn wyvern]

Some other app is doing that to your mic. Enable gain lock on the mic to prevent it.

[velvet dirge]

how do i do that?

[solemn wyvern]

What do you mean "tune my monitoring"? What control are you adjusting?

[solemn wyvern]

click the mic channel name in wave link to show the device settings

[velvet dirge]

Got it. Ill give this a try. Thank you for your help.

[vague bough]

when i click on the xlr dock on the left side of the app under monitoring there is a output volume slider that i turn down

[surreal notch]

Hey, I kinda figured out my issue with discord screen share, it seems like discord is hearing all the audio from elgato virtual cable for some reason, i found a temp fix but was wondering if you knew how to complete fix it

[solemn wyvern]

Turning down an output volume would lower the volume overall. This sounds like it's working as expected.

[vague bough]

this one. if i turn that down the whole audio will be turned down

if that is the case how do i only turn down my monitoring?

[solemn wyvern]

Do you mean the mic monitoring? Can we see a screenshot that isn't cropped?

[vague bough]

yes i am talking about the mic monitoring

[solemn wyvern]

right. So this control is a balance control, balancing between all mic on the left, and all PC mix on the right

[silver knoll]

That screenshot doesn't seem right

[solemn wyvern]

Or, is there another set of controls under the settings tab?

[vague bough]

which means the way it is now i should have no monitoring right ?=

[silver knoll]

THere should be a third slider there

[solemn wyvern]

seems like we are missing something

[vague bough]

oh why isn't the slider there than ? i just downloaded the app an hour ago xD

[solemn wyvern]

I wasn't sure, but Brett is confirming... the new style controls should work on the original XLR as well?

[vague bough]

how do i get the slider ? or is it actually because it is the xlr dock mk.1 ?

[solemn wyvern]

It looks like, if it was a balance control, it would be labelled differently, but Tell me this: if you pull that slider all the way to the left, do you hear the mic, but no PC mix?

[vague bough]

if i put it all the way left i hear nothing

no mic nor the intended output like a video or something

[solemn wyvern]

Hmm. so this seems like something is not installed right... I guess I would uninstall, reboot and confirm it's all gone, and then install fresh.

[vague bough]

alright i will do that and get back to you

shall i uninstall wave link and the wave link driver ?

[solemn wyvern]

yeah, I would take it down to nothing. Just not sure what's wrong in there.
It should be two different controls for PC monitor and Mic monitor.

Or if it was the old style it would be a crossfader... but you have not completely either.

[stone kayak]

Yo! did you get this fixed, I can still help

[vague bough]

i will do that now and confirm with you afterwards

[visual socket]

I swear wave cast is going to be the death of me. Everything was working fine, computers turned off because of a power surge and now nothing works.

I've uninstalled wavelink 3 from both computers, wave cast from both computers, removed all drivers and did a fresh install of just wave cast and still no audio. 🤦🏼

[silver knoll]

Yea should be way more on a XLR Dock mk1

Yea I'd reinstall or disconnect it, remove it from the mix and reconnect

[solemn wyvern]

Thanks for confirming.

Is there a firmware update to make the mk1 devices compatible with this?

[static trout]

anyones 3.0 stuck, if i restart pc it works but then if i close it just does the same

i ended up removing the legacy version and restarted still no luck

[livid atlas]

I cant get past the install driver. just freezes up.

[kind ermine]

I had a troubleshhot blue screen today in the middle of the working time

[vague bough]

it is still the same

[kind ermine]

The MX keyboard and mouse were completely cut off

[vague bough]

what does it mean remove it from the mix ?

do you mean to detatch and reatach to from the streamdeck ?

[sleek laurel]

how to use vst/AU plugins in wave link macos?

[vague bough]

okay guys rebuilding it did the trick

[livid atlas]

Check this.
"Settings > System > Storage > Advanced storage settings > Where new content is saved"
New apps will save to: needs to be "C:"

[static trout]

i got it to work i just rebooted and reinstalled again. weird but double reboot did the trrick

[solemn wyvern]

I believe what he intended was to remove the device input from the wave link mixer. Then re-add

[livid atlas]

Well I had to check where it installed apps. Did yours put a shortcut on your desktop?

[static trout]

no no shortcut

[livid atlas]

Yea one more issue that needs to be addressed.

[runic tangle]

Anyone have a duel pc set up that is having problems using wave link and wave cast with the elgato products. I can get it to work but then it glitches out and i end up with no sound.

[thorny hare]

yes correct that worked. surprised as wave link 2.0 seemed to work fine by plugging a speaker in and it detected new inputs

[solemn wyvern]

Shrug.
Totally different app; totally new code.
Maybe the behavior will be improved over time.
Submit a ticket. #official-tech-support

[rare geyser]

Whoops, didn't realize this was a channel. Gonna move the message to here instead of general:

Trying out Wave Link 3 and noticing some small issues and wondering if anyone else is experiencing the same thing as well.....

I set up my mixes similar to how I had it with the previous version of wave link- Browser, music, games, voice chat, etc.

When I add an application to voice chat, and choose discord. The audio won't come out of that channel, BUT it will come out of music when it's not added there?

I've checked windows sound mixer, and discord sound settings, and both are routed to Voice chat, so unsure where the problem is that's making it route to Music.

Any ideas?

[solemn wyvern]

This sounds like a mixed up routing table.

Did you fully remove wl2 including the drivers before installing wl3?
Either way, do so again. Fully uninstall both and then reinstall wl3

[rare geyser]

I didn't tbh, I assumed it would do that itself (I should've known better given I work in IT 🤦‍♂️ )

Let me try that and report back. Ty for suggestion.

[solemn wyvern]

They said on the stream that the installer is supposed to be doing this for you, but we have seen reports of this failing.

[rare geyser]

Fair enough fair enough.

[gritty jackal]

whoops sorry about that ping

As I was saying I usually suggest a reboot when you remove the old versions too, before reinstalling it

Removing 3 is also 2 parts - Wave Link 3 itself and the Driver package for Wave Link 3. You need to remove both

[rare geyser]

Yeaaaa, I hope that can help with possible audio channel changes though? Specificially when discord updates, always had to change it back to voice chat.

[rare geyser]

That did it, ty again

[ripe quartz]

I had to do a full uninstall of Wave Link when I updated from the beta to the stable release. Just ensure you also uninstall the Wave Link Driver. If you go to the settings on Windows and go under apps you can see your programs and uninstall them. Just search Wave and uninstall both. Should solve the issue

[valid ledge]

Is it a good way to set up the Wave DX ?

Or is it better to have the side with « less holes » on top ?

[gritty jackal]

You speak into the top for DX so that's a good way to go

[surreal wraith]

When I screenshare in Discord, people can hear my voice thru my screenshare, even if I don't hear my own mic coming from wave link