wave-audio

[solemn wyvern]

These issues are usually usb, so check that fast boot is off and usb selective suspend is off.
But when those are the issue replugging …usually… fixes it.

So if all else fails we have people uninstall and then delete the wave link folder at $user/appdata/elgato/
Restart, then reinstall.
This will wipe out your settings o be careful of that

[lime latch]

try using another usb port

[solemn wyvern]

Move your backups if you want them

[lime latch]

my first time using elgato wave link none of the sounds were working i just switched usb ports and it started working

[distant phoenix]

I’ll try that when I get back to my pc

[distant phoenix]

It didn’t fix it

[rancid blade]

Anyone have suggestions or tips while using a A50X. It has 2 channels and I can’t get rid of the echo without losing audio to OBS.

[solemn wyvern]

Are you using wave link?

[pearl relic]

Does anyone know how to prevent Wave Link audio effects from turning off after every PC restart?

[solemn wyvern]

They are not supposed to.
They disable when a channel mutes but enable when unmuted.
Are you using fast boot or usb selective suspend? Sleep?
Not sure a fix for this but it’s not typical behavior.

[pearl relic]

No, not using any of those. Fast boot is disabled and I fully shut down the PC each night.

Been looking around at reddit posts from people who have had the same problem, but didn't find an answer there so figured I would see if anyone in here knew. Thanks anyway 👍

[obsidian tinsel]

I've been having issues with my Stream Deck + and Wave Link software.

Issue: When I turn on/off computer or open/close Discord (or open any media on the Windows media player - i'm on Windows 11 PC) my Music routed for the stream instantly raises up to 100% every single time. It's the one circled in red. The Music for my side (which is Music via Monitoring) is unaffected.

I have been trying all kinds of things and can't seem to fix it, curious if anyone else has had this issue! Help is greatly appreciated.

[placid drum]

Hi guys! I have a query for sometime now. I've been using the virtual channels for 4 months on my Rodecaster pro 2 with KRK Rokit 5 as my output but i recently have to unused my Rokit 5 for some reason and use a JBL quantum speaker (BT) and after transitioning in using the JBL blutooth as for my output the virtual channels doesn't work on my PC anymore 😦 I hope someone can help me! thank youuuu

[solemn wyvern]

Personally, I’ve seen this happen exactly one time in my multiple years of using my wave xlr.
I would ask #official-tech-support if this is happening regularly to you. Figure out what’s different about your config.

[solemn wyvern]

This is something that turned up with a recent stream deck update. Something is changed under the hood and
I think the solution turns out to be deleting and re-creating your sd key/control. once created within the latest version they behave as they should.

[solemn wyvern]

This is the Elgato discord; you should ask RODE about rodcasters.

[obsidian tinsel]

Could you elaborate what ya mean by recreating my SD key/control? Not quite sure what that is, I just built my new PC a few days ago and started from scratch with my StreamDeck stuff so i’d imagine it was already created in the latest version since everything downloaded is up to date and I double checked.

[solemn wyvern]

Oh hmm. Yeah that’s what I meant. I was seeing reports from people who had working setups and then after the 6.9 update this 100% volume thing.

If you didn’t use sd before 6.9, I’m not sure.
Did you use the button to create your wave link profile on stream deck?

[obsidian tinsel]

Yeah the 100% volume this is infuriating as i’m trying to learn all the inner workings of the SD+ with its dial actions and what not then of course this is my luck lol

I did use SD for the past few months. I tried to import my old settings when initially installing but it wasn’t doing it properly so I deleted it all and just started fresh

[solemn wyvern]

I think you’re not following me:
in wave link there is a button at top right which is the stream deck icon with an arrow. This creates a sd profile of your wave link setup automatically.

[obsidian tinsel]

Ah my bad, sorry I’m still getting familiar with terminology and kind of a lot to dial in. I’m not sure if I have, should I go ahead and do it, even if i’ve already done it before?

[solemn wyvern]

I don’t actually have a stream deck on the computer that uses wave link… but I think it makes a new profile. But anyway backup your sd profiles so you can restore if something messes up

[lime latch]

@solemn wyvern yo do u know why everytime i boot up my PC for the first time of the day my sounds dont work i gotta restart it for it to work

i was told that it has problems working with windows 11 and i think thats right because i just recently upgraded to windowns 11

[solemn wyvern]

Maybe. I’d be suspicious of usb ports booting up funny.
Nothing I’ve ever experienced and not commonly reported.

[late jackal]

did i set this up wrong becs i hear elgato studio and the capture card at the same time and i get echo/ audio 2 times

[solemn wyvern]

Elgato studio you shouldn’t be monitoring at all. Is it routed to system? If so that’s where your loop is.
You’re nearing the console on the channel labeled “switch”.

[late jackal]

all i did was load up studio haven't change a thing

[solemn wyvern]

But if you’re hearing switch audio twice, then elgato studio is set to monitor the audio, not just receive it. It’s likely using your windows default audio device.

[late jackal]

its set to default

[solemn wyvern]

Which is…. System? So that’s routing back into wave link.

Anyway, as I said, you shouldn’t be monitoring from Elgato studio at all. The fix is to turn monitoring off in that app.

[late jackal]

System goes to here in wave link

[solemn wyvern]

Your default input should also be microphoneFX. Since you shared that

[solemn wyvern]

I know….
So if Elgato studio plays sound it comes back to your ears on that channel, which is an echo because you’re already hearing it on the capture card channel

[late jackal]

yes

https://tenor.com/view/wtf-what-do-you-mean-obama-huh-what-gif-12344531

[solemn wyvern]

This is what I’m telling you. That’s why you hear an echo

You need to turn off the audio monitoring in Elgato studio

It should not be playing sound

[late jackal]

ok how i dont see where to

[solemn wyvern]

Dont know. I haven’t used Elgato Studio.
In the sittings somewhere!

[late jackal]

nope!

[solemn wyvern]

Well I can’t find any info about the app, since it’s a beta and I’m on my phone.
Is there a volume slider on it or any audio controls?

Your recording app’s audio input should be the stream mix, and then it should not be monitoring audio back to you.
Or if it’s monitoring audio back to you intentionally, because there are alerts sounds you need to hear, the channel they monitor to should have the stream mix muted, or it will echo on the recording.

But you don’t want to hear your game audio after the recording app’s in any case since that will have more latency.
So don’t listen to audio “from” Elgato studio.

[late jackal]

but that would turn it off in recor- never mind i roat it to obs

[solemn wyvern]

What is this screen shot? It’s cropped so I can’t tell what you’re trying to show me.

[solemn wyvern]

Ah ok. Yup, so… try turning that down; make sure it’s still capturing audio.

I don’t know much about the Elgato studio beta, but from what I see my fellow motm talking about as they try it… there are many missing features.

Like audio monitoring setting, maybe

[trim mist]

hey i recently got a new pc and moved over my settings with backup and restore method but for some reason the audio cuts out continue if i open / close any apps connected through the elgato softwares (camera hub, wavelink, stream deck, etc etc etc)

I am not sure if its caused by wave link but it's the closet thing i could think off could cause the issue.
system info: Windows 11 pro 24H2

[solemn wyvern]

Hey there.
You said “continue”; is this an ongoing problem? It would help to have the context and details about the system and setup. And please forgive me if I don’t remember a previous interaction. A lot of stuff comes through these channels.

[trim mist]

yes continue, as in the past 2 hours im setting up my newly build pc like it feels like windows connects and disconnects stuff

info about the system:
Ryzen 9 9900x, 2x32gb corsair ddr5 6400mhz (with xmp turned on).
windows 11 pro build 24H2 version 26100.4349
The headset im using is the sony 1000XM5, microphone wave 3, the cam is the facecam, 15key stream deck (the older version) and the 4k x, also some light but that doesn't connect directly to my pc.

if i open a program windows tries to set the audio for it in the correct channel but the audio i hear through the headset will sound like it's on bass boost and sounds very loud while in windows i specified to only use wave link system as default for audio and communications same goes for the microphone, so theoratically it shouldn't be doing that

[solemn wyvern]

Ok, so not an issue that existed previously.
sounds like things are being put in the right place but something… maybe windows is doing is screwing it up.
System defaults should be output: a wave link channel, and input: microphoneFX.
I think you have that right.

I wonder if there are some audio enhancements or spatial effects that aren’t disabled.
To check that open mmsys.cpl and check the properties of all the audio devices.

I’m also curious if the headset could have something that’s effecting or interfering with the audio. Is this a usb device?
Do you have an analog headphone you can connect to the wave3 to isolate that variable? (Or a different one, if it’s already analog)

[trim mist]

Its not an usb headset its completely wireless, but i have still an astro a40 laying around which i can plug in the wave 3

[solemn wyvern]

Ah ok, yeah check for spatial, enhancements, any of that stuff in the device properties, and then try an analog wire, set the monitor mix to the wave3 headphone port. See how that changes anything.

[lofty thicket]

helo
i have a mic setting question
I bought the shure sm7db and connected it to my stream deck + with the xlr dock.
I feel like i sound very nasal heavy and a little unclear and idk how to fix it.
I looked through a few different tutorials and these are my current effects.
Does anyone have a specific tutorial that helped them out?
or maybe even a preset?
i just want to sound crisp :(

[gritty jackal]

Quick and easy way for most of it - turn on Voice Focus there on the top

That'll essentially tune a bunch of stuff automatically

Though don't double it with those other addons except maybe EQ if you need to tweak that after, it should cover most of those bases

[solemn wyvern]

Yup! Like Arcsane said, that’s step one and should get you a closer starting point.
But that also sounds like a pretty typical description of the sound of SM7b. It’s a broadcast voice mic and the sound you hear is ideal for that situation! 😎

I do have this tutorial showing how I go through a mic setup.

https://discord.com/channels/581549424518365226/1345520825717227551

only other thing I would add is consider additionally checking how you sound on a recording that has game sound in it. And compare that to another creator you like the sound of, with game sound. (If you use game sound, of course)

[lucid forum]

I have setup my mic using this helping video. https://www.youtube.com/watch?v=7UqqtGOmiek

i have set up everything completely fine, the only issue im having that the pc fans are really loud in my oppinion. and way i can fix that?
(I am using the wave dx)

[glass phoenix]

Stream Deck XLR
Wavelink software version 2.0.6 (3780)
Windows Version
Recently updated my wavelink software to the newest version and since then all of my audio inputs have been noticeably low. I've made sure to turn up all audio settings between wavelink itself but also on windows. Any troubleshoot suggestions?

[solemn wyvern]

Move computer away from mic, like to the floor and so on.
Turn on voice focus.
(Modern noise reduction is very powerful but I always suggest doing what you can to lower the actual noise first to get the best quality result. More noise means more damage to your voice in cleaning it)

[solemn wyvern]

If all the devices in mmsys.cpl are at 100% and all audio enhancements and spatial effects are disabled there…
Then it might just be a problem needing a reinstall.

[glass phoenix]

just reinstalled and noticed the headphone output volume was lowered smh i almost bashed my head on my desk lol

thank you tho

[flint helm]

hi, Yesterday I just recognized, I don´t get Audio out of my Stream Mix. In Wave Link the is a visual signal of the Stream mix. In OBS I can listen to the Stream mix itself, but if I try to route this audio of the Stream Mix out to my Speaker i don´t get a signal at all. Any Ideas how to Fix this?
(I did already reinstall it / OS: Win 10 / Wave Link 2.0.6 installed)

[solemn wyvern]

Is it that you’re trying to route the stream mix in wave link to a speaker? Is it the same speaker your monitor mix is routed to?

If you want to audition the stream mix, click the ear icon next to it, rather than routing it to your listening device.

[flint helm]

Yeah i try to route the Monitor mix to my headphones and the stream Mix to my speaker
Until the weekend it still works, but then not anymore

[solemn wyvern]

Does this happen when OBS is open?
There’s a couple things I think this could be: wave link tries to protect feedback from happening by muting a mix if the open mic channel is included in it, from being played out on speakers.
Also wave link stream mix virtual device only functions if the stream mix is not routed to a hardware device instead. So maybe the virtual device is in-use in OBS so the change isn’t being allowed until OBS releases it?
Just guesses. I feel like there’s a detail I’m missing.

But anyway, this isn’t a typical intended use.
To change listening devices between headphones and speakers you’re listening to, change the monitor mix device, instead of routing the stream mix to the other listening device.

[flint helm]

Ok, thanks I will try to figure out if any programs use this Channel as well. But usually OBS is closed. I just used it to try if the channel works at all.
Programms open (with audio) spotify, browser and wave link
Everything else is closed.

[solemn wyvern]

Wave link also won’t let the two mixes be routed to the same device

[solemn wyvern]

If you’re wanting to listen on speakers, select the speakers in the monitor mix selector box. That’s the intended use. Stream mix virtual devices is meant for recording/streaming apps or capture cards.
If you want to check what the stream mix sounds like, use the ear icons next to the mixes to switch which mix is being played through the monitor mix device. (To audition it)

[flint helm]

Thank you

[wise ruin]

Hello there is a click on my audio along with a bit of digitalization at some points. I use a wave xlr with a Shure SM7B at 45db without vsts or voice focus. I have changed the buffer size and swapped around USB ports. I have even swapped out audio recording software be it adobe audition, obs, meld, audacity etc to see if its a software issue all give me the same issue. I have no clue what is causing this anyone willing to help. On the second 1 in the clip i send the audio clicks and it almost sounds like a mouse click though its not.

[solemn wyvern]

Sounds like a raw SM7b.
I hear a mouse click near the start. Nothing "digital" in there. Mentioning that, I was expecting to hear some kind of robotting or some digital error, maybe clocking errors. but nope. Your audio is clean.

Turn on voice focus to clean up the background room noise, reduce the mouse click, and slightly smooth out some of the SM7b's typical nasal bump. Then add a compressor and then put an eq in front of the compressor if you want one after listening to it compressed a little.

[wise ruin]

alright ill add that thank you for taking a look at it

[solemn wyvern]

I made a video tutorial in community resources if you want a guide for the process.

[wise ruin]

ill check that out

[pulsar cobalt]

Anyone have experieince with thought about spray painting their wave 3? I saw a video a while back on it but don't necessairly want to take it apart

[solemn wyvern]

You’d need to take any foam out of the basket once you get it off.
Very thin spray passes over many angles. It will be tough to avoid buildup; a steady, experienced spray hand highly recommended.

I wouldn’t recommend it unless you’re experienced. (Audio engineer and was a painter and cabinet coatings professional before that.)

[pulsar cobalt]

Yeah I am a bit leary about it. I mean if I bothc it, I am only out $150 and would ahve to get a replacement. I think I will batch record soome content before attemptin in case things go wrong.

I would love it if Elgato would come out with a colored line of Wave 3 mics. I know they do special editions from time to time and and they did like a pink wave 3 a long time ago that had a limited run.

[full rock]

Im having a reoccurring issue where my audio will start crackling in my output for whatever reason. I have tried using a different source, and if I just go strait from any device instead of through wave link, the crackling disappears. I am also able to remedy this by uninstalling and Re-installing the program.

Its never consistant either. When it starts, I have to do this several days in a row when I boot up my computer, but then one day it just works fine, and I'll go months without knowing HOW it got fixed.

Anyone know what may be doing this?

[torpid echo]

Starting to notice something now that I'm playing music on stream. Even though my camera is set to 30fps, same for overall stream, the audio going into my mic from my guitar has a slight delay as to what's being captured on screen (a video on youtube I'm playing a long to). in my headphones there is NO delay with the monitoring, but the delay is there on stream and in recordings. This occurs when there is NO processing/effects applied to my mic as well.

is this a common thing with Wave Link?

[pulsar cobalt]

When audio is being captured from a different device separate from video, there is usually a delay. You will have to set an audio offset in OBS to correct this. Take a recording and put it into a video editing software and count the number of frames that the audio is off from the action. Say something like 6 frames. You would to that number multiply it by your fps (in this case 30) and that gives you your audio offset value in milliseconds.

[torpid echo]

seriously, THANK YOU for tip on how to get the offset timing. I'll give this a go tomorrow 😄

[pulsar cobalt]

Sure thing! Full calculation would be 1,000 (milliseconds in one second) /fps then X number of frames off .

[raw tusk]

Anyone know why i cant hear my wireless headphones at all after splitting the audio through wave link? I have been trying to fix this for an hour now with tons of different videos and none of them worked

[solemn wyvern]

Do you mean you can’t hear audio played through wave link in them?
Show a screen cap of your wave link, pls.

[raw tusk]

Its showing theres audio coming from these but i dont hear anything from my headphones

[solemn wyvern]

Yup, looks right.
And you just switched from something else, so I assume you do hear it when routed to the built-in wave headphone port…

If you open mmsys.cpl and check the properties of devices in there, make sure all the levels are at 100% and enhancements and spatial effects are disabled.

Does that headset have any software package that runs it, or just a hardware device? Some times headsets with some kind of mixer software could be interfering in weird ways.

[raw tusk]

They are all at 100% also this headset does have a software for it but i have never used it

it used to work perfectly fine but one day it just stopped for some reason

[solemn wyvern]

You might uninstall that software so it’s just the audio device.

Did you check the enhancements and spatial effects?
Next I would wonder about the allow exclusive control in those device properties. If that software or something else is taking exclusive control, togging those settings might be a solution.

[raw tusk]

no spacial sound either

never even had the headphone software installed either

[violet trench]

I need big help here, i exported my settings for wave link, then i reinstalled my window and installed wave link again.

but everytime i import my settings wave link crashes, im pretty sure its because of the vsts but how do i find out ?

[solemn wyvern]

If the plugin needed to restore the backup isn’t present on the system, that might cause this. Make sure you install them all the way you had before!

[violet trench]

i found the culprit

EQ by elgato is what is crashing my wave link, every other vst plugin works fine

yea for some reason the EQ from Elgato crashes my settings when i import

[gritty jackal]

It may be that there's an older version in place. You can try going into the folder you've setup for your VST3 plugins, and remove the EQ plugin, then download it again from Marketplace. In rare cases I've seen the update not overwrite and older version

Manually removing it and adding it back should resolve that though

[violet trench]

i tried removing it and redownloading it from the website but still crashing

i deleted it from the vst3 folder

[gritty jackal]

huh. That's definitely an odd one - you might have to take that up with #official-tech-support since it's a first party Elgato plugin. They might be able to see what's going on in the Wave Link logs and get it corrected.

Does it only crash out when you're trying to import the settings? You might be able to get away with importing everything else, then manually setting up just the EQ again

[violet trench]

i imported the settings, wave link crashed, i then deleted the settings to default and started removing 1 vst at a time untill it didnt crash with the import and the only vst that it wont work with is the EQ.

i will try and ask in the tech support

[brave seal]

same issue here

[violet trench]

interesting @brave seal im guessing newest wave link version to ?

[brave seal]

yes

[violet trench]

i wonder if its a bug in the newest version

[somber matrix]

My wave 3 isnt connceting ?

[solemn wyvern]

restart, try different ports, different cable, try removing other devices, make sure fast boot and usb selective suspend is disabled.

[next quarry]

wrong one haha 😉 this is for wave audio not capture cards

[azure pulsar]

lmao

[wet briar]

Heya! I have a question, Soon I will have to reinstall windows completely (getting new parts) How can I save my current configuration of Wave XLR (Mixer) for everything included mic extensions and configs etc

[gritty jackal]

https://help.elgato.com/hc/en-us/articles/23241485123213-Elgato-Wave-Link-Backup-and-Restore-configuration

You'll need to reinstall plugins after the wipe but this will get all the settings.

[wet briar]

Thank youuuuuuuuuuu

[gritty jackal]

Doesn't hurt to use the effects menu to export your effects chains either. The backup also gets those but I like having my effects chains backed up on their own in case I ever botch a setting 🙂

[brazen jackal]

Hello. I just bought an Elgato Wave XLR unit and a Røde Podmic for my Streaming on Twitch. I am using it with my Macbook Pro M1 and using the Wave Link app and OBS. After streaming for some time about 1 hour I sometimes get alot of sound issue in the stream like noise and static sound. I don't hear it my self, but the viewers does. Last night I tried closing and opening Discord while I was streaming and it fixed the problem for some time. Anyone know If there is an issue with Discord and Wave Link? I have tried making sure to disable echo and Krispy sound inside Discord, and have set the wave to 48.000 hz.

Anyone who can help me check If my system is setup corretly with the new Wave Link?

[solemn wyvern]

Sure, can you share pictures of your wave link config, OBS advanced audio settings, and discord audio settings?

[violet trench]

be aware that there might be an issue with restoring if you use the Elgato EQ VST, so take a screenshot of it just in case so you arent stuck at figuring it out again as i am

[stone anchor]

odd Q i can't seem to login to elgato to sue market palce for wave at all

[brazen jackal]

Here you go 🙂 Wave Link, Discord, Mac Audio MIDI and OBS

[solemn wyvern]

Thanks, ok let’s see if anything leaps out… (and remember the original question)

Everything seems right except your discord output… seems to be routed directly to the headphone instead of routed to a wave link voice chat channel.

I also see that they are set to “standard” (which would be “default” in English). That isn’t a problem most of the time but it will allow discord to change the audio device if you were to disconnect a device or change the audio assignment, which you usually wouldn’t want to be allowed.

But all your OBS routing is right and I don’t see anything that could be causing a static noise…. Unless…
What plugins do you have on the mic channel? If one of those is making static then you wouldn’t hear it. Could be a plugin in demo mode.

[brazen jackal]

I have the outputs you see on the screenpicture. Is Elgato wave XLR not the right one?

[solemn wyvern]

Oh I think the issue is how it works differently on Mac. I don’t use wave link on my mac so I’m less familiar with it? does the audio appear on the voice Chan channel? If so then you have it right.

[brazen jackal]

Well just had satic noice again but restartet Discord and all is great again. And that was with outoput "Elgato Wave XLR". Then i changed it to Wave Link aggregate output and then the people in discord was all static inside stream but not me. Changed it back into Elgato Wave XLR and it is fine again. Think there is an issue with discord and Elgato or OBS or something 🙂

I will be in in my upcoming twitch video when done streaming 🙂 https://www.twitch.tv/sarcasticdk

[brazen jackal]

Big thanks for helping m8 😉

[solemn wyvern]

Huh. Ok… does seem like it’s some interaction there.
Did you check the plugins on the mic Chanel?

[brazen jackal]

No filter on the Elgato audio channel in OBS

[solemn wyvern]

No no, in wave link. The mic channel had plugins on it.

[solemn wyvern]

Get rid of noise removal at the end.
For one thing, noise reduction should always be at the start of the chain.
But also voice focus totally replaces the old noise reduction. It’s obsolete now.

But again, I don’t think any of that could be causing noise.
I thought it might be a third party plugin in a demo mode, which sometimes blast noise when they are in that mode, until you pay for a license.

[brazen jackal]

Thankls noise filter is now removed. Yes it is super annoying that i randomly like 1 hour into stream get discord noice static audio problem

but a quick discord restart fix it

[solemn wyvern]

Strange. Not heard of that before, either.

[iron barn]

When is Elgato going to get their White Wave DX microphones back in stock?

[grim verge]

My Wave:3 decided to stop working, it is plugged but nowhere recognized or found by my pc.

[grim verge]

Soemtimes my streamdecks reset and i feel like it get in conflict with my pc.

[obsidian tinsel]

When are they going to fix the damn audio automatically shooting up to 100% or not being able to access your Microphone FX in Wavelink when your PC goes in and out of sleep mode?

[solemn wyvern]

sleep mode has always been problematic with peripherals. There's some inherent things with the way x86 processor topology was designed that makes it difficult to make reliable, and if you have problems seems to vary with different motherboards. Generally not recommended to use sleep if you find your system is one that has issues.
(this is even true on mac, and happy that Arm processors don't have the same issues with processor states so things have gotten better there)

[solemn wyvern]

usually this is a usb issue or a GPU driver hang that some devices don't recover from when the GPU driver restarts.
Is the mic channel gone from your wave link mixer? if it's still there, then it will not appear in this list for adding a channel.
Restarting the computer should bring things back in line. If it happens a lot I would be looking at the USB system, how stressed it is for power for the devices, or if there's some stability problems particularly with the GPU driver. Windows event viewer might be able to give you a clue.

[obsidian tinsel]

Well hopefully they can deliver some kind of patch, it's really my own real problems with the Stream Deck.

[pearl summit]

Having some audio trouble with Wave Link and Discord. If anyone is good at fixing these problems, please let me know. Specifically, Discord is not showing up in Wave Link at all in the Voice Chat channel. Tried all the fixes I could find through searches with no luck.

[brazen jackal]

Any Mac OS users who can direct me in the right direction? Inside Discord should I as "Output" choose Elgato Wave XLR or Wave Link Aggregate Output. Inside Audio MIDI on my Mac I can see that "wave Link Aggregate Output" is a mix of the Elgate Wave XLR and Wave Link stream

It seems like it have to be Output "Elgato Wave XLR" for the sound from Discord to come into the Wave Link app

[iron barn]

When are those white Elgato wave DX microphones going to come back in stock? I don’t even see any used ones on sale on eBay or anything. Elgato posted a picture of a white wave DX Mic, it is listed on the main website, but it says out of stock although it has been out of stock on that website for ages and I’m not even sure if it’s a discontinued product or not.

[solemn wyvern]

We don’t get notified about stock

[solemn wyvern]

Are you using discord’s internal settings to select the voice Chan channel?

[torn sandal]

Anyone tried using other audio routing apps in tandem with wave link? Kinda need more audio channels :3

[oak dagger]

random question but is there anyway at all that i can get console audio to come thru my pc since the wavexlr only has 1 input

even if its another device that i can pair

[solemn wyvern]

Sure; any audio device in the computer can be added to the wave link mixer in place of one of the two aux channels.
So just add your capture card.

There is some latency this way, of course; as there always is with watching the capture preview instead of the passthrough to a tv or direct from the console to a headset.
Minimize that by using the wave device on board headphone port as your monitor device.

[oak dagger]

i see thanks for ur help i greatly appreciate it 🙂

[stray pulsar]

Anyone got the new beta wave cast working yet I got it downloaded on both pc's but it not picking up anything on my streaming pc from gaming pc

Gaming pc you can see a output

Streaming pc nothing coming in and it second box from left gaming pc which was aux 1 just changed name

[stray pulsar]

Cancel above i had to restart both pc's after setting the setting to start on power on and all working now I so wish this was out year ago after all the head backs I had over the years with audio

[jolly marsh]

Hi, I have a problem with the Wave3. I had some problems and formatted the computer, but now I have the mic working lights come on etc. and install the software, but it is not detecting that it is connected, is there any solution?

[jolly marsh]

I have disconnected, changed the port and tried to update the drivers, etc. but nothing.

[solemn wyvern]

Did you restart the computer? Did you wait to connect until the installer directed to you do so?

if it's not connecting after restarts try uninstalling and installing again, being careful to follow the directions. USB could be the issue, ports acting funny or cables starting to fail, or not passing enough power. Make sure fast boot and USB selective suspend are disabled.

if all else fails the install might have gone sideways and you need to uninstall and then wipe out the wavelink folder in $user/appdata/elgato/
Restart then reinstall.

[jolly marsh]

thanks so much i`m try again

[jolly marsh]

yes i did

[jolly marsh]

Make sure fast boot and USB selective suspend are disabled. where is this?

[solemn wyvern]

Find directions with Google

[opaque latch]

I just downloaded it and it's working fine so far for me. Waiting to see if while playing a game where sound is more visually noticeable to see if there's any sound lag. Just built my first PC and have been trying to find a way to get shared audio between PCs without having to get some expensive mixer. This came out just in time 😆

[vivid heath]

anybody know the best eq for rode pod mic

[hearty sandal]

For Wave Cast
I can get "All Audio" to work and send audio to the remote PC.
But I can't Get "Elgato Wave Link" app audio to send to the remote PC.

Does Wave Cast take the "Stream Mix" of Wave Link?

[pearl summit]

i do have it set in Discord Video and Audio settings for Voice Chat

[solemn wyvern]

Same. Doesn’t seem to have full audio device access yet. So we can’t select the stream mix for example

[solemn wyvern]

I made a video about hot to set up your mic in community resources.

https://discord.com/channels/581549424518365226/1345520825717227551

[solemn wyvern]

Mmm that’s right. And it doesn’t work after restarting and everything? Is wave link trying to send it someplace else?
Maybe try the deep uninstall I suggested to another user above.

[pearl summit]

nope, been like this for a while. i can hear people in chat just fine, but when streaming, the chat can't hear anyone in discord. so it's a weird one-sided convo

[solemn wyvern]

Oh oh, the issue is STREAM can’t hear them.
In that case either you’re not routing voice chat channel to stream mix, or your stream app is not using stream mix as its audio source.

[pearl summit]

it still doesn't explain why Wave Link itself shows no input coming from Discord in the Voice Chat channel. even when not streaming, that channel is dead

i can do a voice call to show it, if that would help

[solemn wyvern]

So you can hear it but it’s not showing up in wave link?
But it’s routed to wave link in discord settings…
So the only way you should hear it is if it’s in wave link and your monitor mix is routed to your headphones.

I think something is fishy with your routing. Or your headset has some additional software that’s interfering.

[solemn wyvern]

Can we see a screen shot of your wave link mixer?

And just to make sure: you don’t have anything in windows sound devices set to “listen to this device on”, do you?

[pearl summit]

don't think there's anything for "listen to this device on" but where do i check that?

[solemn wyvern]

Win key , mmsys.cpl

The bottom of this is cut off

Also, you have a wave mic; why was a headset mic selected as the system default input? That’s what discord was using.

[pearl summit]

sorry

[pearl summit]

yeah something freaked out all my settings earlier, fixed that. thank you for noticing

[pearl summit]

is this correct?

[solemn wyvern]

That’s fine, though exclusive mode usually defaults to on.

The way the monitor device is worded “…headphone” like there is more than one audio device in the headset makes me wonder if this headset has some virtual devices or a software manager of its own.
Stuff like that sometimes conflicts with wave link.

I would next try this setup with a simple wired headset connected to the mic’s headphone port.
If it work as expected then, we have narrowed down the issue.

[pearl summit]

unfortunately don't have that available

[tulip leaf]

Does anyone know if I'm able to have any steam game auto add itself to the game channel on wave link or is there a way i can make a button on the stream deck that would take the focused app/game and when I press it, it adds it to the channel i've set the button to? I've seen someone do it on youtube but I don't know where it was from and I can't find it anymore.

[solemn wyvern]

There is a way to make a button to add the in focus app to a channel, but I don’t remember what it is. Pretty sure it was in an Elgato video so check #1298388635254521886 or ask in #stream-deck
But I actually recommend using wave link game as your default audio channel. That way all games will appear there by default and not need to be routed at all, which also fixes the issue of games that don’t follow the rules and refuse to route to anything other than default device.

[stuck fog]

The help is greatly appreciated. I just built a new pc ,I have the wave dx, stream deck plus , and I’m trying to get my audio settings set up correctly. I’m trying to get voicemod to work hand in hand with discord etc. I’m at work so feel free to message me. Thanks in advance !!

[solemn wyvern]

What interface is powering the mic? (Doesn’t really matter which mic it is for xlr mics; the computer sees the interface)

Voice mod is kind of a clumsy animal. To use that you’ll need to send it your mic, so microphoneFX, and then have any app wanting your mic to use voice mod’s output. And accept the latency there.
If you want to include voice mod in your wave link for stream mix, you’ll have to add voice mod’s output into wave link also.

[stuck fog]

Sorry what do you mean which interface is powering the mic ?

[solemn wyvern]

Wave dx is an xlr mic.
So you need an audio interface to connect that to a computer. Interfaces have a mic preamp to power the mic and control its gain, and a digital audio converter to turn the analog audio into digital and send it to the computer, usually over usb.

USB mics contain the interface inside them, but they have this too.

So what interface are you using for the wave dx?
It doesn’t really matter to the rest of what I described about voice mod, but I it’s important to understand your audio setup.

[stuck fog]

I’m just using the stream deck plus with the xlr plug in and the wave link software. Sorry audio goes a bit above me. I can send you more information or send you pictures of the setup once I get home.

[solemn wyvern]

Ok so the wave xlr.
Elgato’s audio interface. Got it.

Ok well my first reply described how to arrange looping your mic audio through something like voice mod and then into discord.

Let us know if you have questions once you do it.

[stuck fog]

Will do I’ll reach out when I get home. Thank you.

[peak cape]

So I was directed here from the OBS discord..... In v31 of OBS in portable mode, its not seeing the virtual sound devices, it recognizes other Wavelink Elgato hardware devices but none of the software. It works when not in portable mode but unable to get it to work in portable. Do you all know?

[solemn wyvern]

If the difference is portable mode, I expect that could just be the way it is. Surprised they sent you here since they know what’s going on with OBS is the difference in this case… Wave link's virtual devices appear to the system the same no matter what.
Does launching elevated make any difference? (Launch as admin)

[stuck fog]

maybe im not getting it, this crap is over my head.

[solemn wyvern]

Your discord output is going direct to your headset instead of going to wave link. Which isn’t a problem unless you’re wanting to include it in a stream.

And Input into voice mod should be microphoneFX, not mic in.
Mic in is the raw microphone device, microphoneFX is the mic output from wave link, so it includes the effects.

You’re routing back out to sfx, which might not be right. Probably give it its own channel.

Depends if you’re wanting to use the sfx channel for anything else.

[stuck fog]

probably wont be streaming , more so jsut want the sounds from the sound board to play through discord so others hear it, what should my output be in voicemod

[stuck fog]

so these are the settings now, the system tab i just added, i removed the sfx tab, but wasnt sure which tab to assign voicemod

[solemn wyvern]

Well now you’ve swapped it all around so discord is no longer listening to voice mod and instead voicemod is sending your effected voice back to the voice chat channel.

I made this video for explaining wave link to people who don’t have any previous understanding of how mixers work.

https://discord.com/channels/581549424518365226/1322205177142317186

[stuck fog]

i switched everything back just to have it on normal sounds for wavelink since i couldnt get voicemod to work

[gray glen]

does all audio send your mic through wave cast?

[solemn wyvern]

Questions and discussions about beta software is probably best posted on the beta section of the Reddit. That’s really where all the beta stuff happens.

To me, all should mean all,
But I wasn’t really able to get wave cast to work on my systems, and right now it’s really not meant to be used with wave link for some reason; doesn’t seem to recognize virtual audio devices. Seems like it’s meant for people who don’t have wave link, at this point.

[austere rock]

Hi, is there a solution by now to keep the music unmuted for the livestream (for VOD purposes) without having to create separate dials for everything? I would really like to keep using the Wavelink dials. (It works with the mic too, after all.)
I've been using the Stream Deck for 2 days now and switched from Voicemeeter.
The fact that there's no third submix, or that the music channel doesn't work like the mic channel, is really driving me crazy.
The Stream Deck is absolutely awesome, but I'm honestly considering going back to Voicemeeter just because of this. 😦

Adjusting volume works. But muting doesnt work for this. When i try to mute the volume in the stream goes to 100%. With the Microphone works it fine.

[solemn wyvern]

You might have two separate issues here.
About the volume going to 100%, reports of something like this happening seemed to start with a sd update recently. Some users said deleting and recreating their SD control fixed it. But you might ask in stream deck for more detail about that.

Regarding separating music for a VOD track, no there is no third submix. (A massively requested feature that they know about, but have told me they are working out UI confusion issues, is why they haven’t added that yet)
But you don’t have to make separate mix controls for everything; just the music.
Anything you want included in the VOD can be sent through the stream mix, so you only need to separate music and control volume of the music on stream through OBS; all other volumes can be controlled with wave link still, and the full monitor mix as always.

[austere rock]

Tanks for the Infos:)

The UI confusion solution could be this one: only for Music Channel a switch (called: Music Submix) like a low latency switch at Game Channel

Yes the lower Part i guess.

[solemn wyvern]

Personally, if they are going to implement a third output, I’d rather they make it flexible so it can be used for other things like separate mic channel for side chain ducking, for example. Like how Beacn and some others does it. A matrix, or just a third button on each channel and a third output on the bottom. (Would also need some network audio paths for dual PC, which hopefully wave cast is on the path toward)
As they described it, they’re worried about even more support requests from users who get even more confused by mixing in general.
And I don’t blame them considering the confusion we help people with in this channel daily.

[austere rock]

Thank! Maybe we get a professional solution to control our Audio 🙂 i prefere a Mixer like this 😄 (thanks chatgpt its not perfect but looks good for first time -> elgato could do this some times better <3) 😄

[solemn wyvern]

Yeah that looks fun.
The faders discussion has come up a few times. The trouble there is they need to be motorized and that is super expensive.
Hence why Elgato chose rotary encoders.

[austere rock]

The rotary solution is more flexible for everyone. But i think in future we got a solution with faders for users they want more. for normal users is a cheap solution with rotarys the best solution. I can use rotarys in Photoshop and co.

[hazy thistle]

not sure why but i use a shure mv7 and it wont detech my microphone, i do use a stream deck xl,ifine audio mixer, and a beacn and cant seem to get microphone to be recognized

[empty sleet]

Hi everyone. I need help fix some audio issue. I have pull my headphones in dock and now my obs is not pick game sound and there ego of my voice

[solemn wyvern]

You’ve got quite a lot of overlapping things there… probably some conflicts and at least some confusion. what exactly is not being detected? I see a channel called microphone there… the yellow error icon on the stream mix is concerning. Could be a bad install or a virtual device conflict.

[solemn wyvern]

If you pulled your headphone out of the port while windows is allowed to change default devices, the computer may have reverted to a speaker for its output device, which would then echo through your speakers.
But that’s just a guess.
Here is a video I made for people who are new at audio mixers.

https://discord.com/channels/581549424518365226/1322205177142317186

[empty sleet]

i had bluetooth headpone befoe but i switch wire one. everything mess up

[solemn wyvern]

That video is the best I can do. You need to understand how it all works so you can know how to set it up and drive it. That’s what the video is for.

[stray barn]

Hello everyone, I want to ask how to use Wave3 to make my voice sound better?

[kind ermine]

You can add the vst plugins like EQ, Compressor, De-Esser and Noise removal by Elgato or any other similar vst's (you need to set a correct path to the installation folder and the wave link will read it) / settings > Audio Effects

[exotic knoll]

Hi Everyone, I am trying to play SFX in Microsoft game chat. My levels are fine when testing in the windows chat audio settings but for some reason the people in my party can’t hear the sfx. I have wave link stream set as input. Any thoughts?

[solemn wyvern]

My video on this subject

https://discord.com/channels/581549424518365226/1345520825717227551

[solemn wyvern]

Sfx channel can be routed to the microphoneFX channel with a tick box for purposes like this, so you don’t have to use the whole stream mix. Though that will work, too.
When using the stream mix make sure sfx is routed to stream mix and that it is visible on the meters when you play a sound and you can hear it when auditioning the stream mix (green ear on the stream mix fader at the bottom right of wave link)
If that’s correct then the Mac game chat might be doing some voice isolation that is muting out the sound effects.
This is common for systems meant for voice. Discord, for example does noise reduction by default to try to keep non-voice audio out of their voice channels to keep it clean.

[exotic knoll]

Thanks for the reply. I do have “route through microphone” check box ticked in my sfx box. I do have SFX routed through stream mix and i can hear the sfx when green earring the stream mix. I thought maybe it was a voice isolation issue but when using other SFX software (Sound Pad) router directly through a headphones (Astro a40s) it did not isolate the SFX. Very strange. Maybe the bitrate on the SFX needs to be lower?

[solemn wyvern]

The thing doing the voice isolation must be the app you’re having a problem with.
If you test with a different app and it works… then you’ve isolated the problem!

And if you tick that box, that means your sfx is being routed to microphoneFX, so all voice apps can have the sfx at the same time as your mic.
MicrophoneFX should be your default system input already.

[crude cosmos]

That actually looks pretty awesome! 😎

[teal kernel]

Uh guys, so my Wavelink application keeps crashing immidietely when I load my preset for some reason. I want to use this preset, can someone send me like another preset to test see if it crashes or just give me the default preset as a file.

[heavy portal]

I just got my elgato wave 3 today, and I've been trying to tweak the settings a bit, so I can use it as a voice over, and streaming mic. After an hour of watching tutorials and tweaking it, it still sounds really... bland? A lot of reviews said that the mic would be great for the uses im using it for, and I have it in the propper position, but it still feels a bit cheapish (I know its 3 years old, but still). I bought this as an upgrade from my razer seiren v3 chroma, and I'm assuming it may just be my settings. Are there any settings I can change here or change on OBS that would make this sound premium?

[whole bridge]

Is there a way to stop this portion from spinning? Mic keeps flopping all the around downwards

[kind ermine]

Hi, as someone who recently purchased the same mic but only for meeting purposes (speak and record via OBS) - I have followed "Make ANY Microphone Sound Professional in Elgato Wave Link 2.0" on yt.

Looks like that you have followed the same tutorial based on your screenshots. How to set correct 'Voice focus' fader length, how to set compressor and boost the gain in order to reach 'peak' between the -5db and -10db even when whispering etc.

One thing that I have found in other yt (can't remember which one) video is to set the "Wave Link MicrophoneFX (Elgato Wave:3)" as the audio input in the OBS. That input will rout all previous set effects from the mic section in the wave link. Also, the order of added effects in wave link is important since the signal travels from the top to bottom. The EQ should be last and followed by the compressor which will do it's thing. Tweak the EQ and test it via local recording on the audio effect pop-up in the wave link.

[sweet ocean]

Just plugged in my wavelink device (SD+) and it's not regonising the device on wavelink but my streamdeck app is. What can I do?

I restarted my pc and stuff

[solemn wyvern]

Here’s my video on the subject.

https://discord.com/channels/581549424518365226/1345520825717227551

don’t copy anybody else’s preset; you need to make your own by listening.
Looking at your pictures, voice focus totally obsoletes the old noise removal plugin. So start over and start with that.
And as the other user said, make sure you’re using microphoneFX as your input for recording and voice apps, or they won’t hear your effects in the first place.

[solemn wyvern]

Tighten it?
I’m not sure I understand the question.

[iron barn]

Those White Wave DX mics. Are they just for show on ElGatos side? I don't see any on the market, not on eBay, never in Stock. Are these things not actually for consumer use yet?

[solemn wyvern]

We don’t know anything about stock besides that it varies by region.
Email sales support to get the best answer.

[teal kernel]

I have a Wave:1

[teal kernel]

Please guys, just give me your setup or the default 😭

[heavy portal]

I already did the obs thing, but I’ll try rearranging the order like you recommended, thanks!

[heavy portal]

My apologies, but what is voice focus? And since sending the screenshot, I have tweaked the settings with the noise gate a bit, but I am not sure how to tweak the EQ, as I am not that tech savvy 😅

[solemn wyvern]

Presets that aren’t made while listening to your voice won’t do you any good.
Follow the video I shared above (from #1291136160676188172 ) for a rundown the method

[solemn wyvern]

That’s what the video is created to explain.

[heavy portal]

Oh sorry! Didn’t even see the video, it said “# unknown” and I didn’t even think to click!

I’ll make sure to check that when I get home, thanks!

[solemn wyvern]

Oh yeah discord (mobile at least) tends to not parse links right.
It’s pointing within the discord server! It’s legit help, I promise!

[teal kernel]

No like just so I can see if the app starts

I'll just use nvidia broadcast

[solemn wyvern]

Broadcast is pretty low quality compared to what’s possible these days with regular plugins, and especially compared to voice focus.
But anyway, you have a corrupted preset? Nothing much we can do there. But there are continuity shared eq presets on the marketplace if you want to try them. I just don’t recommend presets as anything more than a starting point for learning what eq does.

[teal kernel]

I don't know if its corrupted, it loads and words for like a bit but then it crashes

so yeah ig i do

i was js asking for a preset to see

if my thing starts at all

or if its mainly and only my preset

[solemn wyvern]

Ok I see.
I would suggest loading it and removing one plugin at a time to figure out which one is causing the crash.

[teal kernel]

Also, just a general question, should I use the Nvidia Broadcast Noise Removal plugin or Elgato Noise Removal?

(Idk if the first one even exists in the marketplace anymore)

[solemn wyvern]

I think they finally removed broadcast plugin. It was horribly buggy and caused even more latency than the broadcast app, if you can believe it.
But voice focus obsoletes either of them for anyone with a wave device.

[heavy portal]

Oh dw I believe you, and I just tried it XD thanks btw!

[teal kernel]

Oh yeah, about that, is that like just noise cancelation renewed, because I used that + noise removal plugin on my mic

[solemn wyvern]

It’s noise reduction plus reverb reduction and some spectral shaping to reduce the sound of mic distance and peak y frequencies. It replaces other noise reduction.

[whole bridge]

Was already max tightness

I fixed it tho

Disassembled it and readjusted where the ball sat in the clasp

Then retightened

[kind ermine]

The auto volume changing for the input device on Windows PCs is driving me crazy. I need some help.
The 'Wave gain lock' has been checked, and the 'Allow application to take exclusive controls of this device' i unchecked for every listed playback and recording device under the Windows sound settings. I have reinstalled the Wave program and restarted the PC after changing the properties in the sound settings, but nothing has changed.

[kind ermine]

I was able to fix it for now
brave://flags > "Allow WebRTC to adjust the input volume" > disable
Same for chrome

[solemn wyvern]

Gain lock is just for the wave device gain, not the virtual device levels or fader levels in wave link, if any of those were the issue.
Glad you found the app that was doing it. Super annoying when they do that…

[heavy portal]

I appreciate the video, and I did learn a lot from it, but sadly I still do not fully understand the EQ (for example, I dont understand what each dot does, where i should put it to to achieve certain audio aspects), but I really do appreciate it thanks!

I might just look into an XLR/dynamic microphone instead, but I'll definetly look more into the software!

I also found that the microphone sounds best with just the default EQ (downloaded from the wave link website), and voice focus at about 59%, without the other filters

[kind ermine]

The issue was a Google Meet AGC control over the Wave link's mic input gain. Since I'm not a streamer, I will use the Wave 3 mic and OBS for meeting purposes.

As can be seen in the video above, the volume level of the input gain will be reduced due to GMeet AGC control. My voice is not that loud when I speak normal, so I had to boost the input gain in order to reach dB level between -10 dB and -5 dB.

[kind ermine]

Hi, I suggest you find an explanation on yt what EQ can do with your voice.
For example, my voice is a little deeper than normal, so without the EQ, it will sound bassy and unclear. With the EQ, I can cut lower frequencies (bass) and change my voice to be brighter and clearer for speaking. The dots that you have mentioned are just spots on the frequency scale that can be chosen to clear out your voice even better.
Here is the example chart: https://unison.audio/eq-chart/

[solemn wyvern]

If it’s changing the gain of the mic gain lock will prevent that. Maybe you didn’t save the settings to the hardware? Those mic settings save to hardware so wave link doesn’t even have to be running. Could connect it to a different computer or a phone or something and it would remember those settings.

[solemn wyvern]

In this image it looks like the app might be adjusting the microphoneFX device, which is not the mic, it’s the output from wave link.

[solemn wyvern]

As I described in the video, eq is a process, there is no shortcut or setting anybody else can offer… it has to be set while listening to your voice.
The Elgato eq has those words in different sections of the frequency spectrum describing what sort of sounds can be boosted or cut there. And then boost them up to hear the effect and sweep to find the frequency that’s annoying you.
As I demo’d!!

But at the end I had you turn the eq off just to make sure it was actually better. So if you decided that a flat eq (no changes) sounds best… then congratulations! You have correctly eq’d your voice.

Eq is a corrective process. So if your sound doesn’t need changes, that’s fine. Good, even!

And voice focus does include some spectral processing so it might be doing some subtle eq changes already along with its noise reduction and reverb reduction.
That might be enough to sound great on its own; that’s not super surprising. Good!

[kind ermine]

Hi, I've set this input to be routed as the input mic on the Google Meet because of the FX on the mic channel on the Wave.

In the OBS, I've set the input micFx as well, and as a output the voice chat (Brave) browser - in the source section (global audio devices audio, audio 2 and Mic/Auxiliary Audio (all) are disabled) per your recommended experience.

Once the GMeet is launched, the AGS will kick in and reduce the input gain.
The Wave Gain Lock was indeed checked but didn't do anything for the GMeet's AGS...
I'm not sure if I should set micFX as a default input (like in picture), or should I set the Wave Link Stream for GMeetings with added mic effects?

[solemn wyvern]

You have it right!
MicrophoneFX is correct to be the system default mic and selected in any app that wants the mic.
But it’s a shame they don’t have a setting for disabling auto volume in some apps. Yeah… game lock would only work for the actual mic gain (which is still important since it could change how your effects sound

I bet developers save more support calls by having auto volume… but they aren’t considering users like us who have advanced audio systems.

[kind ermine]

I agree. Thanks 🙌

[solemn wyvern]

It’s lazy to not have a user option for it.
And it would be fine if they made it just for their app, but if they change the volume of the device it changes in any other app you might be using at the same time. Which annoys me.

I am often using multiple things to record backups and stuff like that.

[hazy terrace]

Whats the deal with these .log files, and any clue how to stop them from being created?

[gritty jackal]

They're diangnostic logs. They sholld not be getting that large - that implies they're most likely logging an actual issue - you might want to have support take a look at it thorugh #official-tech-support

[honest hawk]

is it normal that sometimes I find the effects on wave link deactivated?

[opaque latch]

Anyone else having issues where if your PCs go to sleep then you can't re-open Elgato Wave Cast? It's giving..

[solemn wyvern]

The effects deactivate when a device they are on is muted, but activate again when un muted.
In normal operation you shouldn’t have to turn them back on yourself.

[solemn wyvern]

This is a problem with some computers; depends on how your system is handling sleep state.
Generally sleep is problematic on x86 systems, especially for peripherals. So this is very common. Unfortunately if your system is one that isn’t handing it well, there is often nothing you can do besides not use the sleep or hibernation state.

[orchid lava]

Hello guys!! Never had this issue before but all the sudden my wave link wont open. On windows audio settings it recoginize my xlr dock from stream deck plus but when i click on wave link to iopen nothing happen. Anyone had same issue and fixed?

[solemn wyvern]

What troubleshooting have you done so far?

[orchid lava]

only thing i did is unplug and plug the stream deck plus, run compatibility windows troubleshooting and trying open on admin mode

i also try restart the pc

i think this happened after i install latest update

[solemn wyvern]

Ok reinstall wave link over the top of itself and restart.

[orchid lava]

ok i will unistall from and reinstall.

[orchid lava]

Ok i did reinstalled and it wont open as well. the version i have on qave link is 2.0.6

is a way to go bacl to 2.0.5?

i think could be the update for me

[solemn wyvern]

In that case it’s probably files not being updated correctly. In this case we fully remove the old files. Make sure to move any settings backups you want to keep and then:
uninstall
then delete the wavelink folder at $user/appdata/elgato/

reatart, and then reinstall from scratch.

[orchid lava]

ok doing this now

[orchid lava]

Ok i did exacly that . App still refuses to open but i have wave link inputs recognized on win audio settings

on output it shows but all disable probably because it cannot open

[solemn wyvern]

Disabled because they aren’t in the mixer.

So there isn’t any message or anything when you launch?

[orchid lava]

no actually . i click on the icon to open and nothing happen no error code no message nothing i can see

[orchid lava]

Ok so i reinstall the version 2.0.4 i had initially. I did installed but when it ask to rerstart the pc after that still not able to open the software at all

[solemn wyvern]

Yeah, I don’t think it’s a version thing. Wiping out those files and installing usually clears up the corrupted files, then none of the wave link processes start up with the computer when it’s restarted. Whatever is getting stuck is gone, and so it can be installed fresh.
If you really got all those files cleared and restarted it should be fine to install from scratch. I would try that again and if it doesn’t work I guess take it to #official-tech-support

[waxen helm]

Quick question, is there a way to get Elgato Wave 3 working through Nintendo Switch 2 GameChat? It doesn't seems to be recognized as a microphone or USB headphones like on PS5

[orchid lava]

Yes i just open a ticket there . You right , i dont think is the version as in my laptop wave link is working fine there after the update

[solemn wyvern]

It’s a UVA device so it will work on any computer device that follows the standard. Phones and all.
If switch 2 doesn’t, that’s up to Nintendo to fix.

[solemn wyvern]

Wonder what the hang up is…

[waxen helm]

Not necessarily, Switch 2 works with other USB mics I've tested so Wave 3 might just need a firmware update to work. It needed one to be compatible with PS4/5 back in 1.1.4

[solemn wyvern]

Well if that’s how it went down it means Sony didn’t make PS UAC compliant and required a specific driver, I guess?
(Still kind of seems like it’s their fault but)
Anyway, Elgato doesn’t tell us about future products or features so if they are working on something similar, we don’t know.

…and why can’t companies just make their systems compliant with standards?

[waxen helm]

yeah that'd be preferable, is there a place I can at least request that as a feature?

[rapid moss]

Just wanted to say that I love Elgato Wave Cast so far! Just wish it would introduce a way to mute my microphone from going back into my headset so I can hear OBS without myself.

[solemn wyvern]

If you’re monitoring OBS, you just set audio devices you don’t want to hear to be “output only” in advanced audio settings panel.
If you’re routing all your audio through a single device there is no way to separate it.
But in that case your headset should be connected to the game computer anyway; wave cast is sending a copy of your audio to the other computer. They are intending you to be listening to the game computer, not the copy.

[solemn wyvern]

#feature-request

[waxen helm]

Awesome, I'll be sure to put in a request thank you!

[rapid moss]

If I route obs as the audio source to my headset on the other computer it doesn't matter if the microphone is monitor off, it still comes through as the stream output.

[solemn wyvern]

If a mic source is set to output only in OBS, it will not play out into the monitor device.
If you’re hearing it, the sound is either set to monitor, or you’re hearing it from somewhere else.

If you’re having an issue, maybe describe your setup in detail so we can help.

[rapid moss]

I'll have a look over and get back to you

The microphone was in fact not set to monitor off.... Rookie mistake, my bad.

[solemn wyvern]

It’s always the one thing you didn’t think of!

Or it’s a catastrophic bug….sometimes it’s that.

…but not usually.

[wise ruin]

https://vxtwitter.com/FoulPlayzYT/status/1937219359367102923 I do have EQ and compression on.

FoulPlayz (@FoulPlayzYT)

Any audio people know how to fix this digitalization. I also get random clicks in my audio. I use a elgato wave link and a blue sona. (i have the same issue happening with a beacn microphone and Shure sm7b) @elgato @ElgatoSupport

▶ Play video

vxTwitter / fixvx · Jun 23, 2025, 6:41 PM

my compression is at -20

EQ (using harris heller's preset)

[solemn wyvern]

Nothing wrong with your audio here. Besides using a scooped eq that isn’t appropriate for your voice. You should use your ears to make any eq adjustments to your actual voice instead of slapping on a preset that was made by somebody else to correct the frequency response of some other situation.
If you’re hearing any digital pops/clicks that sort of thing is usually buffer errors and could be related to cpu headroom or driver translation troubles with different audio hardware not playing nice…they aren’t obvious in this recording so I can’t say anything besides… sounds fine! Scoop the eq less and it will sound better.

[ripe plank]

just wondering, is there a way to have a hotkey mute the monitor mix on wave software at all? or so it just mutes one source like game input?

[kind ermine]

Did you mean like this?

[ripe plank]

kind of but more so it can be done from a hotkey over a button press on the stream deck

[kind ermine]

When I press that button, my monitor mix is muted.
You can also mute both, monitor and stream, or on any other channel

[ripe plank]

yeah which is fine if i was using a stream deck, im after a way to mute it without using a stream deck like a hotkey press

[kind ermine]

Ah, I see

Maybe you can try some workaround with the AutoHotkey implementation:
ChatGPT info:
Steps:
Mute Monitor Mix via Windows Sound Settings (Steps):

1. Right-click on the sound icon in the system tray.
2. Click "Sounds" or "Open Sound settings" (depends on Windows version).
3. Go to the Playback tab.
4. Locate the device labeled something like "Monitor Mix" (e.g., "Wave Link Monitor Out").
5. Right-click and choose "Disable" or adjust volume to 0.
6. Click Apply / OK.

[ripe plank]

is more im after a "1 button press" and its done, it just might not be able to be done at the moment

[kind ermine]

When you run the script it will do all the steps

[ripe plank]

yeah but is very long winded, i want like a mute button for it over go into this menu that menu

i appreciate the help but looks like its not something than can be done natively and simply

[solemn wyvern]

Stream deck is the hotkey system that wave link uses.

[kind ermine]

Yeah, I agree. That's why SD is for - to minimize the steps and hide those steps behind a single button.

I saw the news that Virtual SD will be available with any mobile membership.
With the hotkey, you can launch the vsd and do the trick with a mouse click

[solemn wyvern]

Really doesn’t integrate any other way

[ripe plank]

is what i was assuming
wanted something chat could use to remove a sound source from me so i couldnt hear my game for a few minutes

[kind ermine]

AI:
No, Wave Link software by Elgato does not natively support hotkey functions on its own — at least not in a full-featured way like you'd get with Stream Deck hardware or Stream Deck software.

This is the hotkey from vsd

[ripe plank]

is the route im looking at, nearly got it but it might not work with all games is the issue

on console games it will work perfectly as dont need the mouse and capturing through the cap card, but some pc games can get a bit glitchy with it

hence why the autohotkey

[kind ermine]

I'm not sure how different media devices are integrated and binded with the Elgato ecosystem, but I think that everthing at the end has to be connected to the main computer which controls wave link. And, where is the wave link a vsd and a mobile will help you, but not sure when. One tap and you are good. No need for mouse.

[ripe plank]

got it working though, just a bit more work than i wanted to do lol

[kind ermine]

This voicemod plugin is the pain.
I've installed their app, certificate, and done the firewall settings, and the server keeps failing. And all servers are up and running.

[ripe plank]

using my bot, it starts off pressing the keys to display the vsd, http request moves the mouse instantly, emulates the mouse click and starts a 5 mionute timer where i cant hear game audio, delays it for 5 minutes then repeats the process to redo it all again in reverse

i never got on with voice mod myself

[kind ermine]

Just wanted to try it.
Look's, I won't.

To prank my fellow colleagues at work

😄

[ripe plank]

if you dont prank them at work whats the point right?

[kind ermine]

Yeah

[raw tusk]

anyone know why i just cant hear audio?

everything works perfectly fine when its just the headphones getting audio

[solemn wyvern]

In the screenshot there is no audio playing on any channels routed to the monitor mix.
If it doesn’t work when audio is visibly playing in one of these channels, connect a wired headset to the wave device and route monitor mix to that, to isolate what the problem might be.

[raw tusk]

yeah i turned everything off

but when it was on it was showing theres audio

but i also dont have any wired headphones

it was working fine before but i guess and update broke it

[solemn wyvern]

Have you just, restarted the computer?
Some updates might require you to reselect the audio output devices for apps to send audio to the wave link channels, but it… looks like… that isn’t the issue here.

Trying a wired headset is a good troubleshooting step to narrow things down, but if you don’t have one, the next thing I would say is open mmsys.cpl and check all devices to make sure their level is at 100%, enhancements and spatial effects are disabled, and finally you might try changing the allow exclusive control setting, though that’s less common so I would do that last.
(And really you’d want to check a different output device first. )

[raw tusk]

yeah its been like this for months

i found some wired earbuds and they work

but they were free airplane earbuds 🤣

[solemn wyvern]

Ok, if wired headphones work, then you’ve proven the issue is with your corsair headphones.
Check if they have any software the might be interfering, maybe a mixer of their own, and check that control panel that they might have some wrong settings.

[raw tusk]

ive never even installed the corsair app

ill try the control panel

yeah nothings working

[solemn wyvern]

If you checked all that, you could try uninstall, restart, and install from scratch… but since it works when routed to a different monitor mix device (the wired headset) that points to the issue being with the Corsair device.

[raw tusk]

yeah ive already tried uninstalling and that didnt work either

and these headphones dont have away to make them wired

[solemn wyvern]

Don’t know anything about that headset, but the fact that it specifies “earphone” suggests it has different devices, some of these are intended to have mixers and receive multiple sources from the computer… I imagine something in that setup is going wrong.
Best guess at this point.

[raw tusk]

thats so strange

i never downloaded any programs for it

[solemn wyvern]

If the software is the only way to change the settings —no on decide buttons— then maybe you’ll need to.
But again, I don’t know anything about this product. Just a guess. Check its features; ask corsair.

[willow phoenix]

As soon as I add a Realtek Line-in to Aux 1 in Wave Link it causes my PC to stay awake and never enter sleep. I have a RCA to 3.5mm cable going from the Stream PC Headphone Amp > Ground Loop Isolator > Gaming PC Line-in on mobo. I then added Realtek Line-in to Wave Link for the Aux 1 channel and it prevents the PC from sleeping. Tried all powercfg /requestoverrides options and it still happens. I use a Stream Deck+ with the XLR Dock. Any ideas or work arounds to get the gaming PC to sleep while still being able to hear my Stream PC through Wave Link?

[solemn wyvern]

This is could be up to your motherboard or OS settings. (Which you said you already checked)

This doesn’t happen on my setup, so it’s not just something wave link does… for what that’s worth.
I don’t use sleep state because of all the other issues those processor states have on x86.. but my screens still turn off so I know nothing is keeping them awake.

[willow phoenix]

Yeah my screen turns off. Just the PC stays awake. I'm going to try just using Listen to this device in Windows sound settings, or I'll try WaveCast. I'll keep digging into it.

[solemn wyvern]

Oh interesting. I guess I can’t say for sure that mine isn’t acting the same way, then!
Since I have displays turn off but disable sleep.

[dreamy abyss]

Am I the only one that has issues getting Wave Link to work well with Stream Deck + and XLR Dock (with Wave DX mic) in the OBS environment?

[solemn wyvern]

you should just explain the actual issue with details of your setup.

[dreamy abyss]

you know the equipment, trying to feed sources into WL and then ship them to OBS as source. As soon as I patch one item, another gives out. Now getting echo on my microphone (subtle, but there,) and I can no longer differentiate the inputs for control in OBS.

[solemn wyvern]

If you have separate channels in OBS, those are no longer controlled by wave link, because OBS is listening to the input of wave link instead of the output.

[dreamy abyss]

correct. It appears that it is multiple input volume for the same source (browser volume, to WL broswer volume, to OBS volume output.) Is just going to need a lot of fine tuning.

[solemn wyvern]

If you want changes to the mix in wave link to impact what OBS hears, you need to add the stream mix as a source in OBS.
If you add separate channels, then your mixing is in OBS and not wave link.

[glad patrol]

So I was trying to do some cable management (below my desk look at least half way descent). I powered off both of my computers (dual pc setup) and when I did it I unplugged my HD60S which I use for chat to see my stream and hear my audio. I plugged everything back in and powered the computers back on. Now for some reason no audio is going through Wavelink or OBS.

[glad patrol]

Music, browser and game audio are going through just not my voice

For some reason my music is also coming through twice once though my music source and the other through my alerts source. So somewhere my settings are messed up just not sure where.

Never mind I figured out why my music was coming through twice. Now I just have to figure out why my mic isn't coming though Wavelink.

[solemn wyvern]

Show a screenshot of your wave link window?

[glad patrol]

I’m at work at the moment, but as soon I get home I’ll do just that

[solemn wyvern]

It seems like what must have happened is your routing to the stream mix was reset… don’t know why cables being pulled would do that…

[amber tiger]

wave link lässt sich nicht installieren

[willow phoenix]

So I don't think it's a Wave Link specific issue. If I turn on Listen to this device in Windows for Realtek Line in the issue happens even without adding it to Wave Link. I think it has something to do with S0 and S3 idle states because my mobo only supports S0 and not the Legacy S3 idle state.

[solemn wyvern]

We are English in this discord, sorry.

[eager tangle]

Cant help you, sorry

[trail sorrel]

i got destiny 2 on game https://i.imgur.com/iUZLkJD.png

tho this game is a bit dum made so. When people talk in voice chat it picks up whatever widnows has set back to te playback sound. And for me that is my headset but if i change it to "game" it works can i somehow fix this

without having to change obviously

[solemn wyvern]

First check that the game doesn’t have settings in its menu for where to send game sound and chat sound. Some do, but if not, when a game (or app) was coded lazy and isn’t following the rules… the only workaround is to set windows default to where you want it to turn up.

My windows default is the game channel so I never route any game, for example.

[trail sorrel]

destiny dont sadly

[night zenith]

For anyone who is wondering and/or having the same issue, with @solemn wyvern suggestion I created a ticket and ending up with full product replacement.

[gritty jackal]

Note this is a community channel not the official feedback. You're talking to other users and volunteers in here, not Elgato Staff for the most part.
As for the config try loading one of the auto backups it makes every time the app closes. https://help.elgato.com/hc/en-us/articles/23241485123213-Elgato-Wave-Link-Backup-and-Restore-configuration

Fair enough - you were addressing them though, so I kinda assumed you'd rather they saw it, instead of just other users.

Assuming it's wave link, that link above shows how to load a backup. The app makes them automatically as a .wavelink file

You're basically looking for this down on the system tray though, when you right click Wave Link.

Should get a popup like this

[red summit]

lol yeah I just had google ai tell me the same, yes thank you that worked omg that was smart of them

Ok I take my coments back

thank you

sorry I panicked

[gritty jackal]

All good, glad to hear you were able to get it restored. If it dumps settings again you can check with #official-tech-support and they can check to see if they can tell what happened

Usuall it's related to something like Windows updates or hardware changes

[red summit]

i think my usb ports might be over loaded

[gritty jackal]

Ah, if things crashed out and came back with a different ID when the USB all restarted that could do it

[red summit]

Elgato's backup and restore, Okay I love this. Saved me. Keep up the good work

[gritty jackal]

Glad to hear it, good luck with it!

[solemn wyvern]

For what it’s worth, wave devices are perfectly happy running on a powered hub, though I’ve moved mine to a direct connection so the lights don’t stay on while the computer is off.
But if you are concerned about strain on the ports, that’s almost always an electrical current issue, not data; so a hub with external power supply is a great solution for peace of mind.

[red summit]

Thank you

[sour pawn]

noob question but where is the Advanced Mode in the EQ ?

[solemn wyvern]

Now aware of an advanced mode

[solemn wyvern]

Ok, this all looks correct.
I see a mic channel and looks like an app is routed to that channel also, what is that? The mic should be a hardware device, right?
If it’s not appearing in wave link maybe it’s a privacy setting.

[deft marten]

Hey, I wanted to update my WaveLink Software, but I play FPS games and don't want to miss out on the LowLatency feature. Is it already patched/added?

[solemn wyvern]

It’s not added back yet.
Honestly if you are concerned about latency you should use wired headset to the wave device, which has lower latency than that mode ever did anyway.

[deft marten]

Thanks. I already have my headphones pluged into may waveXLR. I thought it would change something haha. Thanks! Then I'm good to go!

[solemn wyvern]

Ok good.
(You might be surprised how many people say they care about latency but then use wireless headsets)
Anyway, the latency of your monitor mix in on-device is about 25ms. Below the threshold of awareness. I’m actually not sure if low latency mode was reducing that at all… might have but since it’s already low enough you can’t really tell without setting up a recording system to measure and compare.

The low latency mode did help when routing to an external device. But not sure if it was doing anything for the on-device monitor mix… is what I mean.

Since this setup doesn’t do an entire device hop

[glad patrol]

It’s the Voicemod software

[solemn wyvern]

Ooooooooh

You didn’t mention voice mod

So is it a third party mic, and that channel is the output of voicemod?

[glad patrol]

Yeah it’s not an Elgato mic if that’s what you’re asking

[solemn wyvern]

So voicemod has your mic as input, then you added a channel in wave link which is voicemod’s mic output…. Right?

[glad patrol]

Yeah, did I did I do it wrong?

[solemn wyvern]

That is correct. So what is not happening?
Follow the signal. Where does it stop?

Mic has sound? Voicemod has input? Wave link has output from voice mod?

[glad patrol]

Could it be Voicemod? Maybe the somehow the mic input on voicemod got changed. Could that affect wavelink?

[solemn wyvern]

Follow what I said.
Follow the signal chain.

Mic > voicemod
Voicemod > wave link
Wave link > stream mix

Watch the meters and find where the signal stops.

[glad patrol]

K I’ll get back to you when I’m not working.

[brisk flicker]

Elgato Wave Mic:
Wave 2.0.6 (3780):
Windows 11 Home:
I have been using Elgato wave for a year for gaming and streaming no issues all of the sudden I'm experiencing issues where all my audio is muted when my mic is plugged in. Additionally I can only hear anything when my headset is set to Stream mix. Im unable to hear anything from monitor mix.
I have restarted multiple times, udpated wave, Im almost to the point of uninstalling.

[solemn wyvern]

Usually a restart should clear up stuck devices. Does the wave device fully power down when you restart? Maybe not if it’s got a powered hub.
Does it behave differently if you route monitor mix to the on-board headphone port?
Wonder if windows did something nasty to you.
Open up mmsys.cpl
And check the devices for having their level turned down, and make sure enhancements and spatial effects are all disabled.
Maybe toggle the allow exclusive control settings.
Or I think this is probably not it but make sure a privacy setting wasn’t changed to disallow something… but I think that wouldn’t have these symptoms.

[spice ibex]

Hello @solemn wyvern, I hope you don’t mind me reaching out. I’ve seen you helping out a lot and wondered if you could share some wisdom and perhaps help me work out why I’m experiencing issues.

At the moment, while using Wave Link, I’m suffering from audio problems ranging from popping, to audio repeating, to chopping when using the virtual devices. My setup is a Beyerdynamic DT 770 into a Focusrite Scarlett Solo (3rd Gen), which then connects to my PC via the USB cable it was supplied with. I’m using Wave Link to route my audio as the software was intended, yet the issues persist.

I even went to the effort of buying a new USB 3.0 PCIe card, as I suspected having my Wave:3 and Scarlett on the same USB controller might be the cause but I was disappointed to find the problem continued. I’ve run LatencyMon to record when the issue occurs, and it reports no latency issues or any clear faults.

So far, my only workaround is to disable Wave Link altogether and listen directly through the Scarlett audio device, which obviously isn’t ideal. I realise this is a big ask, but if you can spot anything I might have overlooked or suggest any ideas to try, I’d be extremely grateful.

Ive provided a recording of the issue on my phone if this helps at all 🙂

One other thing, I have adjusted the buffer size on both Wave link and Focusrite to attempt to help and neither did.

[solemn wyvern]

Hey there, Sure I'll give some educated guesses from what I know.
First, there's some known compatibility issues with some versions of the scarlett interfaces. What I know about seems like it's something to do with sample timing, because the main symptom was a buildup of latency over time to the point where you'd end up with multiple whole seconds of latency if the system was left on for a few days without rebooting.
No idea why, and I think I was told that this might vary depending on which version of scarlett (are there 4 now?)
It sounds like you're playing music into the scarlett; have you tried the workaround of instead of adding the scarlett to the wave link mixer, add an aux channel, and then open mmsys.cpl and tell the scarlett device to "listen to this device on" .... and select the wave link aux channel.

This will add some additional latency before it got to stream, since it's adding a hop between audio devices, but you could measure and compensate for that in OBS just as we always do.

Besides trying that to put some separation between the scarlett driver and wave link, I don't know what to do besides.... try a different interface. You could ask #official-tech-support to see if they have anytihng new for you, but I'm not aware of them declaring scarlett to be compatible without issues now.

And wave link really is not designed for music production at all. no ASIO drivers, etc. People wanting to do that I generally suggest using a different interface that has it's own monitor mixer for the music mix aspect of things, and then looping a stereo output from the 3rd party mixer into wave link for sharing on streams.

[spice ibex]

This is brilliant thank you, I am kinda pulling my hair out over the whole thing tbh! I think I may have said the wrong thing audio is coming from my pc, the only connection is my headphones to the interface itself so all the audio is playback if that makes sense?

[solemn wyvern]

Ok so you're not using the scarlett 's mic/line inputs for microphones or anything? A wave device is ideal for your headphones since it will get the latency of wave link down to 25ms... but any headphone port on the PC could work just fine...
Only real reason to have a scarlett is for the inputs, I would think.

[spice ibex]

I feel like I have a egg on my face. I was not using it for microphones or anything of the sorts. Just the audio, I was sold that I was buying this so it would make the audio quality better as it was not handled on the system itself but your making me feel like I was lied too hahah

[solemn wyvern]

hmmm. Who told you that? nevermind, doesn't matter. The scarlett doesn't do any processing of any kind, it's a audio interface; a two-way digital audio converter. It's has inputs for microphones or instruments that it converts to digital, and then takes digital audio from the host computer and converts that back to analog for playback.
Some interfaces do have on-board processing but it's usually for inputs like running effects on the interface instead of the host computer. In the streaming world examples are Beacn and GoXLR.

So the scarlett as just a headphone interface... it's a fine one, don't get me wrong! It's just that particular one is known to have compatability issues with wave link. Since that's the mixer you're using, you would probably be better off getting something different.

You said you have 770's... So the main consideration is powering your headphones well... DT 770 pro is a 48 ohm impedance. That's not high at all so yeah the wave devices can power those just fine.

You must have a SD+ since you're using wave link. The ideal thing would be the XLR dock, which you can connect a xlr mic to if you want to sue one. Or wave 3 or wave neo if you'd rather have a USB mic. any of those are made to work with wave link. (though really most 3rd party interfaces to, aslo... scarlett is just a known problem and happens to be extremely popular since the value is so great for small musicians wanting to record.

[spice ibex]

I really appreciate this, from what this has taught me for my current setup as I am using a wave 3 is to connect my headphones into to my wave mic and disconnect the Scarlett altogether even more so if you say its a known thing for both wave link and this scarlett to have issues. Then if future me wants a XLR then I will just get the XLR dock as you suggested. The crazy thing about this whole thing is that I have been using this setup for nearly a year and no issue and then I replaced my PSU and weirdly the issues appeared. I will say while you have been helping I have plugged it into my mic and so far no issues so you may have saved me more hair loss

[solemn wyvern]

That’s very weird…. Makes me wonder what could have made it suddenly mess up… but yeah I really don’t see any reason to have the Scarlett be part of this at all so, should be good after that!

[spice ibex]

Thank you again and I will let you know tomorrow if tonight goes well!

[spice ibex]

As I said I would, I have had no issues since the change so thank you very much!

[solemn wyvern]

Great!

[hard wigeon]

Hi guys im using Wave Link 2.0.6 (3780) and i don't seem to have the "Update Firmware" button under general, is this because 1.3.1 is the latest version?

[solemn wyvern]

Yeah that’s been missing since the 2.0 update. They are aware of it.

Isn’t 1.3.1 the latest, though? Anyway, if you need to update unfortunately you need to install wave link 1.9.11 to do so, and then update back again.

[stuck fog]

not sure if anyone knows the fix for this, but anytime i adjust the audio levles for wavelink using the dials on my stream deck plus, the volumes will go back to 100% if i mute one channel then unmute it or if i click over to a different monitor then back to my main gaming monitor

[hard crown]

hello, is there anyone encounter this issue, where all the setup disappear?
i didnt update the wavelink, didnt update the windows

[solemn wyvern]

Right click the tray icon and restore your latest back up.
I’m not sure why it does this to people sometimes, doesn’t seem to have ever happened to me, but the auto-backup will save you.

[hard crown]

woaah thanks

i just know there is backup feature

[solemn wyvern]

There are reports of this lately; we don’t know. Sending to #official-tech-support

[glad patrol]

Still not working

[gritty jackal]

You have this flipped. Voicemod's output needs to be set to Wave Link, which then feeds to your stream mix inside the app. You have it taking your mic from wave link and going to whatever that jlab gear is

[glad patrol]

That's weird then because the only thing that is showing up is Wavelink Aux 2

My speakers aren't even showing up in my input settings

The Jlab is my mic

[gritty jackal]

Yes, so that should be the input device going INTO voice mod. The processed audio from voicemod woudl be an output that needs to go to an input in Wave Link. If Aux 2 is all that's showing up and you have more inputs than that setup in Wave Link reboot the computer (don't forget the list can scroll too - a lot of people miss that)

That said I haven't used that app in a while - you may need to check that it doesn'lt have it's own audio input and output selections that override the Windows defaults

[glad patrol]

I even uninstalled Wavelink and reinstalled it and still no audio coming through

[glad patrol]

Could it be the latest update?

Because even when I close out of voicemod I'm still not getting anything

[glad patrol]

Nope that did nothing

[glad patrol]

All my Wavelink settings

[iron barn]

I want to route my SFX with my Mic so when I play some games online I can use my Stream Deck sound board on people. It doesn't seem I can route my ElGato Wave DX Mic using Wave Link in two categories. What I was initially planning was to add my Microphone to my SFX Panel in Wave Link but I cannot. Does anyone have any ways to do this?

[solemn wyvern]

The mic input for voice to games and stuff should be microphoneFX. And the sfx channel has a tick box that adds it to the microphoneFX specifically for your purpose.

[covert wagon]

When I install plugins for my mic like EQ, noise removal and etc, even after setting them up properly for some reason they don’t work when I join voice chats on Discord with my friends or other, But it works when I put ‘MicrophoneFx’ What’s the Issue? Should I not put the elgato XLR as a default mic and put instead the microphoneFX?

[covert wagon]

and what's the problem here I don´t understand?
It´s already open

[gritty jackal]

If you updated it, restart the Stream Deck app (from the system tray near the clock, not the task bar). If that doesn't clear it, restart Wave Link fro the same spot next

[azure echo]

so i have a wave xlr. some reason the audio stops working coming thru my headphones . i have to unplug the usb and plug it back in then it works fine. anyone know what this issue is?

[solemn wyvern]

This is working as intended. MicrophoneFX is the direct mic output from wave link and should be selected as your system default input (and for all apps that use the mic, like discord)

[solemn wyvern]

This is usually a usb issue. Check that fastboot and usb selective suspend are disabled, and if that doesn’t help, your port might be straining to provide enough power to all the devices on that usb controller. If that’s the case a usb hub with external power supply should help.

[solemn wyvern]

Note that wave link audio hides the channels you’re not using in the mixer. So you need to add a channel to the wave link mixer before it will show up as an available selection for apps to send sound to. And you might need to restart those apps also

[fallen ether]

Evening everyone. Hope you’re all doing well well. Is there any way to add the goxlr game channel into wave link? I’d like to use that channel to utilize loudness EQ. Thank you.

[glad patrol]

Another input channel? Sorry I am terrible with this whole audio stuff

Wait I may have got it, but I am now hearing my own voice

[solemn wyvern]

Mute the channel receiving from voicemod from the monitor mix.

[glad patrol]

Yeah the mic input channel wasn't muted

Thanks a lot for the help

Sorry for being a pain 😂

[glad patrol]

Hopefully this is the last question, but this is how to had to do voicemod. Is there a way to mute the channel through the stream deck + when I am not using the channel so I am not coming through twice and I don't have to go in and out of game to mute the channel? The green one is my mic the orange one is voicemod.

[honest hawk]

why after starting the pc all the effects are off and if I try to activate them they don't work?

basically the problem seems to occur when you restart the pc with the microphone muted

[iron barn]

When I re-route my mic to the SFX sub category is there any downside to just having it routed there at all times? When it isn't routed I can still live stream with my sound board and mic on without any problems but i'm wondering if I just leave the setting to route my mic to SFX if it adds any issues for live streaming. This just solves me from having to click it on or off when I'm using it or not using it

[solemn wyvern]

Of course, controls for wave link using stream deck are in the stream deck plugin wave link. Just create a mute button for that channel.

[solemn wyvern]

Wave link disables all plugins on channels when they are muted. The plugins enable when the channel is unmuted. This is intended behavior; to same resources.

[honest hawk]

seems to not working after reboot

seen a lot of reddit posts about it

[solemn wyvern]

Once I found they didn’t come back on for me and I had to manually toggle the effects, but that’s just once in years and years of use. Toggle mute and they should work.
Does your system always boot with the mic muted? Mine seems to remember its mute state.

[solemn wyvern]

Hold on, you seem to have this backwards.
The mic isn’t routed to sfx, the sfx is routed to microphoneFX so they can be heard by apps which are receiving your mic.

But anyway, there’s no harm in leaving sfx routed to the microphoneFX channel. If for some reason you don’t want sound effects you trigger to come through the mic to your apps, wouldn’t you… not trigger sounds at that time?

[glad patrol]

I already have the Wavelink plugin installed on my stream deck if that’s what you’re talking about. I just have to figure out how to create the mute button. Thanks I’ll look into it when I get home from work.

[pure wing]

either this for the button, or this for the dial.

[pure wing]

if you're looking for a mute to SFX... Button here or the dial here

[flint turret]

hi guys good day... has anyone experience this and able to fix.

Ive record my gameplay with my friend while we are in discord but only my comms was captured. i have set my wave link settings correctly but not sure why my friends comms from discord was not captured.

[gritty jackal]

You've output your discord voice output to your MixAmp - Discords voice devices override Windows Sound Mixing (and this Wave Link software routing) so in that config I think you'd only capture notifications from discord itself.

Since you already have the mixamp as your monitor device set the discord output in voice and video settings to voice chat so discord routes its own audio there too outside the windows mixer, and you should be good

[flint turret]

so i should select to Wave link stream?

oh my bad. i understand now

that makes sense

thank you so much - it makes sense now. i just came back to gaming and forgot the settings. I was sure this was working before. Thank you so much!

[gritty jackal]

No worries, glad to hear it sounds like it's working

[vital steppe]

I was wondering if i could get some help with Wave Cast? So i have it on my Window's PC and i have a Macbook Pro that runs a Windows virtual machine. Would wave cast work with this method or not?

[glad patrol]

Thanks I appreciate it

[solemn wyvern]

You’ll have to tell us when you try it.

[vital steppe]

Well thats why im asking. I tried it and it didnt work so i was asking for help

[solemn wyvern]

Didn’t even really work for me between my two windows computers that I already play/record with.

Beta

Virtual machines are typically sandboxed and won’t have the same outside network access by default anyway.

[pure wing]

I would recommend trying it through virtual machine and see if it recognizes it if it does that is an awesome workaround for Mac users, because wave cast is not designed for Mac at this time. It only works on windows I’ve asked, and this was the response that came directly from Elgato’s Julian via X.

[vital steppe]

Yeah i know it only works via windows. Thats why on my mac im running a windows virtual machine but no option shows to connect to my main windows machine which is weird

[lofty zenith]

wavelink doesnt show db level?

it only shows green bar?

trying to adjust gain so id like to be able to see db level

[gritty jackal]

It shows the dB when you've actually cliked on the slider to adjust

eg

[lofty zenith]

im not sure whats going on or which end is causing the problem but the wavelink eq and monitor doesnt sound the same in an obs recording

[lofty zenith]

and i ment the input level, like when you look at obs. you can see what number you're peaking/clipping at

[solemn wyvern]

Level isn’t the same as gain… for what that’s worth. But no, there are no graduations on the level meters is wave link.

If OBS audio sounds different from the monitor mix, then it must be listening to the wrong source.
OBS source should be stream mix, if you want the whole mix, or microphoneFX if you want just the mic with wave link’s effects.

[late jackal]

Wave Link keeps crashing and freezes my mouse for a few seconds. After that, Wave Link won’t reopen, even if I end the task in Task Manager. When it happens, my cursor disappears completely and I can’t click anything until it comes back. The only way to fix it is a full reboot, but sometimes I can’t reboot because I might be in a meeting or something.

Here's the only screenshot I could get to show anything since the app doesn't go into a “not responding” state, it just silently dies and kills all my audio.

Looks like my CPU spiked? I’m not sure, but at the time, all I had open was Wave Link, Spotify, and Elgato Studio Beta. I was playing on my Nintendo Switch 2 in fullscreen through the 4K X.

I've already disabled USB selective suspend and moved devices to different ports. I’m on a Ryzen 5 5600G with an RTX 4070 Super, 32GB of RAM, and an MSI A520M-A PRO motherboard.

[tidal bolt]

@unique nymph Selling services is not permitted here.

[solemn wyvern]

try disabling any plugins on channels in wave link; bring them back in one at a time to figure out which one is the problem, if that seems to solve it.
If not, check windows event viewer to see if anything coincides with that CPU spike and wave link freezing. There's a number of things that it could be, even a GPU driver issue, so we want info to narrow it down.

[late jackal]

i dont have plugins unless u count wave link stream deck plugin

also i had to restart my pc to get the audio back so idk if i still can check that

[late jackal]

ok just happned agin this time i couldnt move my mouse untill i restarted and no audio from wave link untill i restarted my pc (had to use power button)

does this matter?

[solemn wyvern]

Why is it set higher than the default medium?
Without more info I really can’t say anything.

[late jackal]

i dont remember i prob set it in 2023 i cant remember

[solemn wyvern]

Higher buffer sizes are a way to give the cpu more time to process the audio in real time. Generally that would be needed if the cpu doesn’t have enough headroom to keep up with the audio processing without errors.

[late jackal]

i set it back to medium

also @solemn wyvern how do i like give u more info idk how to?

[solemn wyvern]

Check windows event viewer, check turning off other softwares that could be involved. Removing devices… troubleshooting by removing variables to narrow down what’s left.

[late jackal]

I came here asking for help because I’ve done everything I can on my end.

I’ve already given all the info I could, switched ports, disabled USB suspend, checked settings, and reported exactly what happens.

[solemn wyvern]

But the whole system is hanging…we need to work out what’s causing that. No other info at this point. You’re assuming it’s wave link because wave link audio is effected by the hang, but that might just as likely be wave link is among the victims. We don’t know.

Could be a GPU driver hang

That would cause pretty much exactly what you said you observe.

That’s all I can say from where o sit until there is any other narrowing it down or crash report info from viewer.. I wasn’t ignoring you, there’s just nothing I can do besides advise, from here.
Start a ticket with #official-tech-support
They will have you do this same stuff. But they. Can also use a tool to capture your wavelink logs, if they decide that’s appropriate.

[late jackal]

“You’re assuming it’s Wave Link. Maybe Wave Link is just a victim.”
Yeah, except Wave Link is the only app that refuses to reopen after the crash, and it’s the only thing that completely loses audio until I reboot. Since I use Wave Link to handle all my system audio, when it crashes, I lose all audio. My mouse freezes, the cursor disappears, and when it comes back, everything else works, except Wave Link. If this was a GPU hang, I’d expect screen issues or visual glitches, but that’s not what’s happening here. I’ve already done everything I can, so I’m just asking for something actionable that helps figure this out.

[solemn wyvern]

I hear you. But I’m just saying from the perspective of a lot of troubleshooting experience… something is causing a hang, computer pauses taking input presumably because the cpu is maxed all-core or close enough, and probably crashes one of wave link’s background services.
That will cause usually needing a reboot to get wave link back. Unless you can get whichever process to close and reopen. There are a couple background tasks that are part of wave link. That’s what you’re resetting when you reboot, I bet.
But why is the cup spike being caused? No idea.

If you want to try fully nuking and reinstalling wave link.
Uninstall, then go delete the wavelink folder at $user/appdata/elgato/
then reboot.
Then install fresh.

If the issue is some corrupted wave link settings file, that will solve it.
But a total guess if that’s actually the problem in this case.

[late jackal]

does that help @solemn wyvern

[solemn wyvern]

I won’t be able to read that until I get to my computer later this morning.
Is that from event viewer?

[late jackal]

TimeCreated : 2025-07-02 20:39:38
Message : Unable to start a DCOM Server: {GUID} as Unavailable/Unavailable. The error: "2147942402" Happened while starting this command: "C:\Program Files\WindowsApps\App\App.exe" ----AppNotificationActivated: -Embedding
Id : 10001

TimeCreated : 2025-07-02 20:24:31
Message : The mutual authentication between the local Bluetooth adapter and a device with Bluetooth adapter address (xx:xx:xx:xx:xx:xx) failed.
Id : 16

TimeCreated : 2025-07-02 12:02:20
Message : The ElgatoVirtUsbAudioEmu service failed to start due to the following error: A device attached to the system is not functioning.
Id : 7000

TimeCreated : 2025-07-02 12:02:13
Message : The ElgatoUsbAudio service failed to start due to the following error: A device attached to the system is not functioning.
Id : 7000

TimeCreated : 2025-07-02 11:59:41
Message : The Elgato Low Latency Server service terminated unexpectedly. It has done this 1 time(s).
Id : 7034

now can you?

[solemn wyvern]

Hmm. Ok… so it mentioned a problem with the windows Bluetooth system, a device not functioning, and also mentions the low latency server.
What version of wave link is this?

Wait you already showed me that

Oh nevermind it’s not on that buffer screen

I thought low latency server wasn’t used anymore as of wave link 2.0… maybe they still run it?

So let’s make sure you’re up to date, should be 2.0.6

And after that, try removing any Bluetooth devices from the system, or disabling Bluetooth completely to test.

[late jackal]

it was this becs i sent it to elgato support this morning (havent herd back yet)

[solemn wyvern]

Ok good there. Yeah I think next thing is try taking the Bluetooth out of the equation.
I’d turn Bluetooth off in the os and test that.
I’m assuming it’s a headphone? But sometimes keyboard and mouses are Bluetooth also

[late jackal]

TimeCreated : 2025-07-02 12:02:20
Message : The ElgatoVirtUsbAudioEmu service failed to start due to the following error: A device attached to the system is not functioning.
Id : 7000

🤔🤔

[solemn wyvern]

Yup. And see above that a Bluetooth device fails…

So like, yes, an Elgato wavelink process crashes, it does so seemingly because a Bluetooth device fails,

[late jackal]

but nothing was connected to bluetooth

[solemn wyvern]

You’re sure? Because that’s what happens before this part of the error log.
What channels are in your wave link mixer?

(I would just disable Bluetooth in the OS at this point, to test)

Bluetooth device/adapter fails, then wave link background service fails because a device attached to the system isn’t functioning.

That’s the chain I’m following here.

[late jackal]

did that and still crashed (turned off bluetooth)

TimeCreated : 2/07/2025 11:05:20 PM
Message : This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration.
Id : 3095

TimeCreated : 2/07/2025 11:05:19 PM
Message : The previous system shutdown at 23:04:28 on 02/07/2025 was unexpected.
Id : 6008

TimeCreated : 2/07/2025 11:03:48 PM
Message : Get Device Descriptor failed.
Id

[solemn wyvern]

Different error log, though..no Bluetooth messages or wavelink services crashing.

No idea about what is here.

Maybe that means it’s not Bluetooth, but whatever the actual problem is, it’s crashing the Bluetooth service. And that leads to the rest.
Just a guess. I don’t know what to say about this workgroup stuff.

This error seems to reference OS user account stuff. I only ever have one user on my computers and that’s admin, just home edition, nothing fancy.
Did you install this OS? Makes me wonder what’s going on.

[late jackal]

i installed the os.

me and my dad built this pc in 2021 and upgraded the gpu this year

[solemn wyvern]

Gotcha.
I don’t even know if my setup wouldn’t have the same “as a workgroup” thing. I really don’t know what that’s trying to tell us at all.

If you’re still waiting for a reply from the support ticket, you could update them with this as happening after disabling Bluetooth.
But you might also try that super uninstall procedure I mentioned above. Never know.

[torpid echo]

is it normal to have a small delay when using Link and having the Monitor Mix set to a wireless headset like the Virtuoso Max?

Cause it's literally unusable lol

[gritty jackal]

Yes it is. The delay if you use the 3.5mm jack on a Wave Mic or Wave XLR interface is much, much shorter though as it doesn't have to take steps to route it back to windows audio and can send it to the device directly.
That said using a wireless headset makes it worse too, since that already adds 20-30 ms of latency (more if Uuing Bluetooth instead of a wireless dongle). You'd generally not hear that on it's own, but it'll stack with the other latency causses making things worse

[torpid echo]

welp, I'll be sending it back then. such a shame. was supposed to review it, but if I can't actually use it there's no point

thanks @gritty jackal

[gritty jackal]

No worries -there's more info on it here: https://help.elgato.com/hc/en-us/articles/360045490111-Wave-Link-All-About-Latency

Going from the wired jack latency would be about 25ms, about the same as what you'd get in a wireless headset on it's own. Going through a wireless headset is about 80, plus the latncy from the headset itself so it'd probably hit around a tenth of a second. That'd be noticeable if you're trying to game with it.
There was a Low Latency mode for the Game Channel in previous versions, but it had compatibility issues on some systems that could essentially drop the audio on the channel, so it's being reworked but no word on when we'd expect it to return.

[tired yew]

Been using Wavelink software for a long time, suddenly 2 days ago ANY audio i send to AUX1 just vanishes into thin air. it doesnt show in the volume meter, doesnt hit the monitor or stream mix and i can't hear anything. I've toggled monitor and stream mix on and off, i've removed the channel, re-added it, i've moved the same audio source(s) to other channels and they works fine.... Anybody have any kind of an idea what would cause this?

(removed my post in #general , somehow i didnt see these ones when i joined sorry )

[tired yew]

i guess sometimes it takes posting in a public forum to finally find your own answer...

Anyone else running into this same thing, for SOME reason the volume bar on this screen was set to muted. I don't understand how/when/why that happened, and i didnt even know this was here but alas... problem fixed.

[gritty jackal]

Usually when my audio gets randomly messed with like that it seems to be after a windows update. Not 100% sure that's the cause, but I do see a lot of audio issues in the days after some update cycles. . .
Glad to hear you found the issue though

[solemn wyvern]

Yup, that’s what I was gonna check on ya. Windows loves to do this kinda crap. Or turn on the “enhancements” without permission.

[dapper torrent]

Would anyone happen to have any idea as to why I am unable to open the wave link software? I downloaded it today and i have a stream deck plus plugged which I was told I am able to use to be compatible with the software however it doesn't open. It doesn't give me a message or an error it just simply doesn't do anything. I've tried to reinstall the program, has anyone ever experienced this before if so what did you do to fix it?

[rain goblet]

did you reboot your pc afterwards?

[dusk flower]

Hey, is there anyone that could potentially help me redo all my audio? It’s not coming out the way that I want to for my videos that I’m trying to do

[solemn wyvern]

Do you mean configure your mic effects to polish the sound?

I have a video for that.

[dusk flower]

Yes cuz it’s not sounding good

[solemn wyvern]

I made this one just for this question. Cpaterized to skip right to the mic setup part if you want.

https://discord.com/channels/581549424518365226/1345520825717227551

[dusk flower]

Thanks

[dusk flower]

Also so I’m looking to moving soon and what to build a recording studio what would be the best option to make the room more sound proof and have no echo

[solemn wyvern]

Room choice is big there, if you have any choice… square rooms are bad, irregular walls are usually good, and just furniture to break up flat, parallel surfaces.

After that you want to hang acoustic treatment on the walls to absorb sound before it bounces around. Elgato wave panels are decent for the size and ease of use. If you might want/need more than that, thicker panels made from fiberglass insulation are the best. I like GIK acoustics in the USA , and you could find similar products in your area if you’re not in North America.

Acoustics is a huge topic

I’ve built several studios and I’ll just say this is a way too short answer but there are good resources about studio building out there.

[manic mauve]

Hello i have a Stream Deck + XLR dock and I would like to buy a Beyerdynamic headset — is that possible?

[solemn wyvern]

You can buy any headset you want!
Choosing one with not a very high impedance will generally make it work better with Elgato equipment. Anything less than 250ohm should be fine. 80ohm is probably ideal.

[dapper torrent]

Do we know if its possible to use the BEACN Mic with the wave link software?

[solemn wyvern]

Well, wave link can add any audio device on your computer to the mixer, in place of an aux channel. (Individual testing notwithstanding)
If you have a wave device, that will always be the mic in wave link, but with a SD+ you can assign the device which will be wave link’s mic.
Or if their mic can be an xlr mic then it would certainly work with wave xlr.
All that said, running their mixer software along with wave link will be complicated at best and possibly cause issues. Can’t say from where I sit how bad or if any problems would happen.

[dapper torrent]

what might be the reason for this? because I go to add my beacn mic and it closes the app

[dapper torrent]

I know of someone name Harris heller that has actually done that setup before though

[normal basin]

Hey everyone! Can anyone help me? I just got the Elgato Stream Deck XLR, which is awesome. However, System is not listed in my playback devices. Did anyone run into this issue upon download and instillation? And if so, what should I do to help navigate around that?

[solemn wyvern]

Yeah that looks like a crash to me.
Software and drivers are complicated. It works with most audio hardware but some stuff has conflicts for whatever reason. I tend to think additional software layers makes it even harder.
If Harris did it why aren’t you asking him?

[solemn wyvern]

Do you mean the wave link system channel is not listed as an available selection for an app to send sound to?
Wave link channels become available only when you add them to the wave link mixer. So click the plus and add a channel before trying to use it.

[normal basin]

Ah, that makes sense. My issue is it is not showing up on my PC itself as a sound source. It shows XLR Dock, and whatever channels I have added--but System does not show up. I hope that makes sense. Thank you for working with me on this!

[solemn wyvern]

Again, system won’t show up until you add it to the mixer.
You also might be confused about where these things appear.
The wave link channels appear as speakers to the system, since apps need to be able to send sound to them.
The mic, microphoneFX output, and the monitor mix and stream mix output appear to the computer as microphones, since apps need to be able to receive audio from them.
Make sense?

[normal basin]

I can't add it to my mixer because it doesn't show up as a sound setting on my actual PC outside of the application itself. When trying to select the + sign on the Wave Length, it is not an option as well. Sorry if I am making this confusing

[solemn wyvern]

Oh how many channels have you added? There is a max number it can have at a time. 9 I think?

[dusk flower]

Ok thanks

[undone yacht]

Anyone having trouble getting the wavecast to reconise the license key??

[dapper torrent]

because he’s not active in his discord so I figured I would ask here.

[opaque latch]

Anyone else have issues with the wave cast where if you minimize the app sometimes you can't get it to come back up? It's open but you can't get the window to pop back up?

[pure wing]

please keep in mind it's in beta

[pure wing]

there is a reddit forum you can update the issues you're having so they can work on it. 😉

[elfin magnet]

Someone here from the Elgato Team? Your AI Assistant is gaslighting me and ignores whatever i write in the mail :)

[solemn wyvern]

No, this is a user help channel; we are volunteers.
Edit: I guess that's not to say that there strictly isn't anybody from elgato here at all. But that's not what the channel is for and they don't monitor it for that.

[elfin magnet]

Someone here on Wavelink version: 2.0.5 (3755) and can drop me the .msi file since i cannot update or even uninstall it due to that - mine is missing somehow.

[dapper torrent]

anyone happen to know why I might be experiencing a slight slight delay with the mic monitor on wave link?

[gritty jackal]

Some delay is normal - especially if you're not monitoring through the output on a Wave device, since it has to hand off the audio back through Windows again to get to third party audio setups, which adds like 60 ms.
Applying effects also increases delay if you have any processing going on there.

[dapper torrent]

is there any good work arounds for this?

[gritty jackal]

There was a low latency mode specifically for the game channel in some of the older versions - but it was temporarily pulled due to issues on some systems, especially on older builds of Windows. So you could try going back to Wave Link 1.11 and trying your luck with that until they bring it back. But aside from that there's not much way around it as it comes from multiple sources (eg, just using a USB audio device like a headset or a interface adds some for USB transmission - though not usually perceivable at that point, once you start adding on software processing, and handoffs between apps and drivers on the computer, it can start to add up).

[maiden jasper]

Hiii can someone help me i can't setup my Wave DX on obs the sound is so weird... ! I need to put a Noise gate or something like this bc we can hear my fan 😢 help pls

And this thing make me a very weird noise... "Speex / RNNoise"

[maiden jasper]

Ping me if someone can help pls.. we dont hear me really well but my gain on my scarlett Focusrite is at the maximum and if i put it more high ion obs we hear my fan..

[cold marsh]

For my mic input when I'm streaming (OBS), would it be better to do Wave Link Stream or MicrophoneFX? I was using the Stream input without issues but I noticed there's like loud feedback issues among other things during intense fights when I was streaming Stellar Blade. I dunno if it's because of my filters or what

[vagrant flax]

anyone else have issues with VST's randomly not working when you turn on your computer? sometimes i can just toggle the mute icon to get it to work, but a lot of the time i have to remove and readd to get it to work, and it's frustrating as hell.

[cold marsh]

I apologize, I now see in a very old message you don't want DMs 😅

[solemn wyvern]

Thanks, this is the channel to post details about your issue, and as people come in and out someone will be able to help

[cold marsh]

I'll try to compile everything here that I can, I apologize again

I'm new to the Wave Link software and the Wave: 3 so I'm not really sure what I'm doing wrong here but I wasn't having issues when I first got it (like 2 days ago lol) after adding filters and stuff. However, yesterday I was streaming Stellar Blade and my friend noticed that MOSTLY during intense boss fights there's just a bunch of extra noise and clicks and beeps and stuff. I have no idea what this could be, and you can even see in the menu when I scroll and press on stuff there's just a bunch of extra noise that shouldn't be there.

I hope this format is allowed, I have no idea why it says 11 years ago but it's the only way I could post them without streamable lol

the audio level always stays around that level in the first image even when I'm doing nothing, I'm not sure if maybe my room just isn't the best for the mic setup I have or not. These are the FX I have on though.

I feel like I'm definitely overlooking something though

I do use Steelseries GG since my headset is from them, I have the mic muted though (I don't know if that helps with anything). My headset isn't connected to my Wave: 3 either.

[maiden jasper]

Can someone help ? :c

[cold marsh]

to further add to this, this is the noise that happens when I'm doing absolutely nothing with my mic. Is this my fan? I turned up the gain so it's even louder but it makes this noise with only around 1-2 levels of gain on the mic

[maiden jasper]

Yeah its sound like the fan

If you have an RTX try the nvidia noise supressor ?

[cold marsh]

I do but I'm not seeing that on the marketplace anywhere

also, what about all that extra noise in my game clips?

[maiden jasper]

Need help ?

[cold marsh]

Yeah 😅

[maiden jasper]

You have a GPU NVIDIA RTX Or a GPU NVIDIA GeForce GTX ?

[cold marsh]

RTX 3080 Ti

[solemn wyvern]

yes that sounds like your computer fan, is your case on the desk? maybe the same desk the mic is attached to?
Yeah.. get the computer away from the mic and definitely not on the same surface as the mic is.

After that, don't bother with nvidia plugin, it was always buggy and they eventually removed it.
Voice focus, which is built into wave link as of 2.0 is superior to the older noise reduction.

looking (listening) to the other videos... I don't really know what this game is supposed to sound like so it's hard to say, but it sounds like maybe it's just distorting. Do you have any effects on the game sound channel? I would remove those if so.

If you're needing a better understanding of how mixers, and wave link in particular, work. I made this video for that. https://discord.com/channels/581549424518365226/1322205177142317186
It was based on the old version but the principal is the same.
Then this video was about wave link 2.0 and goes over mic effects configuration.
https://discord.com/channels/581549424518365226/1345520825717227551

[cold marsh]

I fixed that, as for the game clips disregard that. It ended up being a strange bug with the controller I had plugged in for that game only where it vibrates into the game audio for some reason. Thank you so much!

[rustic night]

where can i get some help with wave link set up?

[gritty jackal]

Volunteers are in and out thorugh the day - you're best off describing what issue you're having with the setup and if someone knows how to fix it, they'll get back to you

[rustic night]

Can someone please help me

[next quarry]

As Arcsane said, please describe where exactly you have an issue in the setup of wave link but also make sure to check out the tutorial in Elgato Content under #1291136160676188172

jnTracks even linked his tutorial again if you scroll up slightly in here, it is really helpful and should help you setting up your wavelink

[hard crown]

i just instal the newest wave link, is this a bug?

[solemn wyvern]

Don’t see anything wrong.
What’s the issue?

(Why won’t anybody actually describe their problems today? )

[hard crown]

The icons just feels different

But it works anyway 🗿

[solemn wyvern]

Those are the normal icons

[hard crown]

🤔 maybe i forgot, sorry

[solemn wyvern]

[eager tangle]

i couldnt even unlock the wave link

[vague hatch]

I am using my Stream Deck as a Soundboard with SFX via Mic-FX. I have the problem, that the Sounds are always way louder than i here them and i am not able to handle the volume of the sounds. Am i able to make the SFX more quiet when transferring to the Mic-FX? Or is this not possible and i have to handle the volume completely via the sound setting at the stream deck?

[solemn wyvern]

I would suggest making the sfx channel volume slider for monitor mix 100%, and then adjust each sound’s volume in stream deck to taste. (Balancing for the volume of your sound files; having properly leveled source sound files will help a lot)

This way you hear it how others will hear it.
If you turn down the monitor mix volume of sfx channel, you’re hearing less volume than others will so it will be hard to judge.

[vague hatch]

everything is on 100% and it is still not the same

[vague hatch]

it is really weird tho, i cant figure it out.....

[vagrant glade]

Hello, I have a Stream Deck + and thanks to it and the Wave Link software, I manage my PC's sound. Unfortunately, I don't know why Wave Link no longer detects my Stream Deck, and I don't know what to do. I've uninstalled and reinstalled Wave Link, and nothing has changed.
Do you know what to do?

[solemn wyvern]

Try different usb ports. If this happens a lot, your ports might be set to go into low power mode, or you might be better to use a usb hub with an external power supply.

[eager tangle]

A powered usb hub

[solemn wyvern]

What are you trying to tell me with this ping?

[red summit]

So how come if mutting my wave 3 with stream deck it does not change the status of mute on my wave 3?

[solemn wyvern]

What is your stream deck key actually muting?
If you mute the mic device it will do the same as the hardware or software mute buttons.

[red summit]

Wave 3 input on stream deck Stream deck wavlink input, then input wave 3 output all

[eager tangle]

if he doesn't understand what usb hub with a external power source means

[solemn wyvern]

I don’t understand… the key is doing 3 things?

[red summit]

no that is the summary

Again trying to get the following situation to work u can mute/unmute the wave3 on StreamDeck via "Wave link"/"Device"/"Hardware Settings"/"Toggle Mute" - This WILL be the same mute as the capacitive mute button.

[solemn wyvern]

I think that’s not the right key… you’re muting the mic channel feed to monitor mix and stream mix… not the mic device itself

Did that text come from the Elgato documentation? I think….
I think to do a hardware decode mute you use the built in audio control plugin, not the wave link plugin. Because you’re muting the hardware, not anything actually in the wave link mixer.

[red summit]

got it thanks, it's the device

[solemn wyvern]

Ah there we go. Yup

Muting the device.

Ok so the wavelink pluggin can do it.

[red summit]

Yes. Thank you though as you triggered the discovery with mentioning device lol

[solemn wyvern]

I don’t have a stream deck on the computer that uses wave link, so a little bit of playing with virtual stream deck is my only experience with those commands.

[red summit]

ah ok, either way we figured it out

[atomic star]

How can I stop Wave Link from randomly clearing its data? Thank god for the automatic backups but man. Running 2.0.6 (3780).

[solemn wyvern]

Don’t know because this has never happened to me. Over the years, now and then somebody comes in who this happens to pretty regularly but I don’t know what was special about their configuration to cause it.
Maybe ask #official-tech-support and please let us know what they come up with as a resolution!

[vernal crypt]

Hi i have q aquestion have a new streamdeck + i set every invidual audio channel so music is not going to VODS but the music channel is loud i have try to set the music slider down in obs and wavelink but still loud on stream at 10% 🤔 have test it with mods and mobiele mobiel at 100%

[lucid forum]

quick question, i never have wave link opened in my taskbar. so when i need to change something i open the program by pressing a button on my streamdeck +. after that all the audio channels on the touchscreens stop working. any way i can fix this from happening

[solemn wyvern]

Any channels you remove from stream mix and add separately to OBS, are not being controlled by wave link. You’ll have to turn those down in OBS.
Anything still included in the stream mix, changes to volume in wave link will be reflected in any app listening to the stream mix.

The idea is, wave link receives audio and mixes that into its outputs.

If you add the music channel to OBS, you’re telling OBS to listen to the same source that wave link is listening to, instead of the output from wave link.

[solemn wyvern]

I’m not sure I understand.

Do you have wave link closed? Or do you have it minimized to tray?
It still fully works when minimized to try, you just can’t see faders or make changes with the mouse. Stream deck should still be able to adjust mix levels without the window being open.

[lucid forum]

it starts up when turning on the pc, so its minimized

[vernal crypt]

hehe thanks i had set it lower in obs but it was enough now its good i have tested it thanks for you reply and help 👍

[frozen gust]

Hey everyone,

I recently upgraded from a Wave:1 to a Wave XLR Dock with Wave DX, and have a Steelseries Arctis Pro Wireless. I'd like to know how I can use the headset to monitor the XLR Dock from the 3.5mm monitor output.

[gritty jackal]

Aux cable from the back of the Wave XLR to the LINE IN on the Arctis Nova Pro wireless base. If it gets a buzzing noise, add a ground loop isolator (or add one anyway to be safe). Then depending on what you want to mointor route the Wave Link monitor mix (or system audio) to the Wave XLR jack, or turn up the mic side of the mic/PC mix for the jack's monitoring

[frozen gust]

Does a ground loop cause echo?

[solemn wyvern]

No. It’s just an in-line transformer that causes the ground connection to be floated across the transformer wiring instead of directly connected between the devices. Preventing (or greatly reducing) buzz in the case of an electrical ground loop.

[twilit marten]

So I have a stream deck plus with xlr dock and I want to add bass onto my headphones like how the widows built in audio enchantments bass boost has

[rain goblet]

You can add an Equalizer to any of the channels in Wave Link where you want to. Personally I only use an Equalizer on my Music channel and have toggles for two Equalizers for my Game channel depending what type of game I'm playing (one to hear steps better in games like CS2 for example)

[twilit marten]

Got any settings for it?

[rain goblet]

That depends on what you want, it's all personal and depends on your hearing and headphones.

just move sliders around until you're happy

[buoyant lichen]

Is there anything that you can adjust in the wave link to help with IEM? To help get better sound out of them

[solemn wyvern]

Usually when people have issues with IEM it’s because they are very low input impedance, which causes hiss when powered by an amp that isn’t well matched for them. I would hope that when someone is getting advice for specialized listening devices like IEMs that require a specialized amp to perform well, the advice would include what amp to get. But this does come up here from time to time so I guess not always.

The answer is get an amp that is a better match for them electrically. Either feed it with 3.5mm from the wave device, or it might be a DAC that is usb. 8’ which case send your monitor mix to that dac instead of the on-board wave device headphone output and accept the additional latency that incurs.

(Or use headphones that operate at more typical input impedance so you don’t need a specialized device)

[fallen ether]

Good afternoon everyone. Am I able to import an EQ to wave link? For my mic or any channel?

[solemn wyvern]

Import/export controls for the Elgato eq plugin are in the plugin gui itself. (Same with any other plugin that supports presets)

[fallen ether]

Okay. Thank you for your time. I was going to try and imprt an EQ for a specific game.

[solemn wyvern]

Yup, the eq (and other plugins) don’t care which wave link channel you put them on, so it all works!

[buoyant lichen]

Thank you for your advice. I have a nice set of headphones I normally run through the stream deck plus with the xlr dock. I recently got IEMs and run them plugged into the XLR dock on the stream deck. I will look into an amp for them and go from there.

So would you run a cable from the xlr dock to amp then IEM into the amp? What would you do? I am only gaming with them.

I thought that maybe the XLR dock for the stream deck plus had an amp built in.

[solemn wyvern]

I actually have my wave xlr (same
Thing, basically) run a 3.5mm cable to my speakers, which have a headphone jack. So I can plug in headphones or use speakers, all controlled by wave xlr knob.
It works well. So that might be a good solution when you have an amp that’s more of a good match for the iem’s. But do check that it’s even a problem first. The wave xlr has a low impedance mode which drops it to around 16ohms, which is quite low for headphones.
But going into a second amp is technically two amp stages… so that’s not like… the best way to do it from a clean signal perspective. But these are pretty high end stuff so it’s not a big deal for the function.
I prefer that to adding more latency by adding a digital hop to a different usb sound device in wave link.

[solemn wyvern]

It does have an amp. The headphone port is a headphone amp.
But not all amps are equal and if your iem’s need one with very low impedance to match them well. Then a different one might work better.

[buoyant lichen]

Thank you for the break down and help @solemn wyvern

[solemn wyvern]

The monitor mix can be sent to whatever device you want to listen on.

[pale plank]

For the Wave desk stand, with the wave XLR sitting on the weight stand how long should the XLR cable be? What’s the shortest cable I can use comfortably ?

[smoky forum]

Okay, I'm wrestling a bit with the new updates for Wavelink and Wave Central and it seems nobody has a direct answer when I search it up.

I was able to find my installed Plugins but they aren't being read by Wavelink no matter where I place them and all. Reaper, Cakewalk, Davinci Resolve/Fairlight can see the Plugins just fine with no issues and I'm slowly pulling my hair out what I'm doing wrong.

I had a Plugin from Wave Central installed called Clarity VFX and it works fine inside Wavelink until now, it's just the new ones that won't- they're called DeReverb, C4, Vocal Rider, and RVox

Any suggestions to try would be helpful and if that doesn't work I'll probably send an official support ticket.

Things I've done:

• Reinstall Wavelink
• Downgrade Wavelink
• Repair in Waves Central
• Clear Cache in Waves Central
• Re-install all the Plugins in Waves Central
• Use the organise Plugin tool inside Waves Central

Only thing I haven't done is re-install Wave Central itself-

PS: Just bought these Plugins so I've never used them in Wavelink before but I've tried them in Reaper and Fairlight so the Plugins are not the issue.

[solemn wyvern]

Hi there.
So those are plugins from waves, and since waves uses a shell layer, wave link probably won’t see the need to scan for new plugins through that. If the version of the wavesshell.vst didn’t change… wave link doesn’t get it. (Other apps like DAWs are smarter than this)
If you can force wave link to rescan that should work. If it doesn’t, you could try removing the waveshell completely and then scanning, and then bring it back.

All else fails, I should mention that clarityVX, maxxvolume, and silk vocal are the only waves plugins I have personally tried in wave link, so the others might have compatibility issues.

I just don’t know.

[gritty jackal]

Have you checked the v16 ones that just came out btw? I haven't had a chance yet

[solemn wyvern]

Mmm actually, I need to launch waves central on that computer.
I have updated on my studio rig… for what it’s worth, silk is the only one that got a background update (for a weird bug with DaVinci resolve that I worked with support on for MONTHS)
I’m not sure. But the plugins I mentioned aren’t actually changed so I’m expecting no issues.

[smoky forum]

They happen to be V16 as well-

[smoky forum]

They actually loaded once but I accidentally updated Wavelink- and it hasn't.. Come back again after even down downgrading

[gritty jackal]

Is your Wave Link pointing to the right folder for the VST3 files? There should be a rescan button there if so, which will force the rescan like JnTracks was talking about

[smoky forum]

Yes and yes

I leave my VSTs in the default folders-

[gritty jackal]

Huh. My Waves Central won't open

I cannot test this on my own rig atm.

[solemn wyvern]

Just went down to check.
Silk and maxxvolume are v15 they work fine.
Clarity is v16 installed, but it won’t show me the gui when I load it.
Seems to load and might be working, but no gui shows up.
(I don’t use it anymore; superseded by voice focus)

Try to install v15 as I know for a fact that version of clarity VX works.

(But mine does scan and show in the list)

And I’m on windows 10

[loud kite]

Guys i need help with the noise gate, there's 0 difference between 25% and 100%, there's still the same background noise etc (wave 3), i also tried voice focus or lowering the input gain but still the same (nevermind windows was tripping with the settings)

[twilit marten]

So I have an XLR dock for my Stream Deck Plus, and I can't mute my mic from the bottom of the mic, so how can I mute my mute using my Stream Deck???

[fallen ether]

Has anyone got some EQ presets for Warzone? I’m looking for ways around the loudness EQ enhancement using wave link. Thanks in advance

[solemn wyvern]

make a sd button that mutes the mic in device

[smoky forum]

Will give these a try, thank chu quq

Will share if I get it to work-

[hollow siren]

Idunno if this has ever been brought up, but I did a Linux dual boot in order to ease myself into it (I want off Windows so bad) and I noticed real quick that booting into Linux and then back to Windows completely breaks my audio entirely to the point videos won't even play. Turns out Wave Link is the problem

Reinstalling it always fixes the issue

[smoky forum]

This solution worked btw! Took a bit long to test because they only offered the V15 Offline installers in bulk- but now it's all V15 everything working swimmingly!

AKA avoid Version 16 atm they seem to crash everything apparently- 50/50 chance of crashing my DAW as well

[twilit marten]

Sd?

[solemn wyvern]

Stream deck

[normal needle]

thanks for letting me know those exsisted my settings got poofed somehow and i was all huh took a sec to figure out how to restore it

[upper geyser]

ive been having an issue where in the wave link software i cant get my music channel to be picked up by my headphones which is set to be my fiio k11 (desktop amp/dac) im using the wave xlr for my mic and the fiio k11 is for my headphones since the wave xlr had a noise floor on its headphone jack and didnt have some features i was after anyone know a solution?

i can hear my spotify if i remove the music channel entirely but i want to to be seperate from everything else

[coarse crow]

Since a few weeks I have this problem that my mic starts to cut out mid conversations, while I have changed anything? This often happens when there are multiple people in the call

[frozen gust]

Ok. For some reason, when I'm monitoring through the headset I get an echo only from the mic... regardless of Wave DX hardware mute, or the monitor mute toggles.

[solemn wyvern]

Regardless of hardware mute? First, wave dx is an xlr mic and doesn’t have a hardware mute. You must mean the wave xlr hardware mute.
Can you show your wave link window?

[solemn wyvern]

Can you please show your wavelink window. I’ll try to see what’s routed wrong

[solemn wyvern]

What input device is the call app using?

[astral warren]

Bit of a niche question but does anyone use a touchscreen monitor and control wavelink software through it?

[coarse crow]

I assume you mean this one?

[solemn wyvern]

Yup, so that device is the raw mic, without any effects you might be using in wave link.
MicrophoneFX is meant to be selected so it will sound the way you want with any effects.

If that’s cutting out, it would have to be caused by network problems, or if you have any of the discord noise reduction or echo cancellation turned on, I suppose it could be that. But that isn’t really how you described so.
I think I would assume it’s network related, which happens from time to time with discord.
(I record a few podcasts with discord so it does happen with some people’s network somewhat regularly)

You can test by running a local recording at the same time. The voice recorder app. Make sure you set microphoneFX as the windows default input so it’s getting the same audio as discord.

[rotund ember]

hey guys ive got all my audio coming from wave link into obs as individual sources, for some reason everytime i start obs and my computer up again for some reason it will mute my mic and discord again even tho my meters are still moving as if they are producing sound, any ideas ?

[coarse crow]

Was that option there always? or has that been added recently? I always thought I had to use the wave link

[solemn wyvern]

Always was that way. If you don’t listen to wavelink’s output then you’re not using wave link.

[solemn wyvern]

If you’re adding the individual channels then you’re not using wave link. Audio is being routed around it.
Add the stream mix to OBS if you want OBS to hear the mix that happens in wave link.

[rotund ember]

i used to use stream mix, i want to be able to edit individual channels in post tho, thats why i watched a video to set it up that way, audio oujtput for discord and game but audio input for microphonefx

ive got them all on seperate tracks too

works when i redo the inputs but then restart computer and its gone again

[solemn wyvern]

Ok, as long as you understand that volume has to be controlled in OBS for those channels.
(Or editing)
Anyway, I don’t know what to tell you. Those channels are inputs for wave link, so nothing in wave link can mute them. Might be windows doing something.
Or something funny about your OBS install? Is it portable mode? Launching admin mode? I don’t know. But it’s not wave link.

[rotund ember]

I might do a full obs reinstall and then restart to see if it changes anything

[solemn wyvern]

From experience with OBS…. Seems like the audio device would have to be changing ids for OBS to lose it. Which should only happen when wave link does an update large enough that the virtual device ids need to be updated.
So that makes me think maybe something is funny about OBS, or maybe just something funny about your config but I don’t know what.

[upper geyser]

this is how it is currently

[solemn wyvern]

Thanks.
I see your mic channel is routed to the monitor mix, which means it will play into your headphones, and with latency (since its host-based audio mixer) so that usually sounds like an echo.
A little bit of latency on your own voice will be the only part of the mix that sounds delayed.
Just mute that mic channel to the monitor mix and you won’t hear it from wave link.

[upper geyser]

Thank you but I don’t think I can hear myself I just can’t hear any channel I make aside from the base one so when Spotify is in the music channel I can see it’s making noise in the software at the bottom but it’s not going to my headphones

[solemn wyvern]

Hmm, then I wonder if windows has muted something.
Open mmsys.cpl and check all the devices to make sure they aren’t muted, level is turned all the way up, and any enhancements and spatial stuff is disabled.

You could also check with some wired headphones connected to the mic, change monitor mix back to that and see if that works.

[rancid aurora]

I imagine this has been asked / answered before. But can anyone direct me on fixing my audio? Ever since I switched from GOXLR -> Wave Link everything is significantly quieter. All my settings are at 100 and enabled correctly. I had to downloaded SFX to increase gain by 10-15 for myself, system, chat (discord), and music. Appreciate any help!

[obsidian tinsel]

Why is the toggle mute button not working at all? Man this software is so full of ridiculously annoying bugs. Worked fine for a few weeks and now even after deleting/redoing it on Stream Deck it doesn't work

[solemn wyvern]

Maybe your previous setup had gain on the output. GoXlr has processing on hardware and probalby has gain. So it might not be that this is quieter (digital audio is what it is, 100% is just that, can't be more) but rather the other device was boosting things in analog.
Sounds like you've already checked most of what I'd tell you to. Besides making sure enhancements and spatial effects are disabled.

[rancid aurora]

where can i see that enhancements and spatial effects are disabled?

[solemn wyvern]

I figured you were already there since you said you checked level: open mmsys.cpl > properties of each device

[gritty jackal]

And if it's not there check the Windows Settings under System > Sound > the audio device and check near the bottom. MS likes to move things based on what version of Windows you're on

[upper geyser]

I’ll look through my windows stuff when I’m home I’ll try plugging headphones back into the wave xlr to see if that works and if it does then it’s probably wave link not recognising something about the fiio k11

If that doesn’t work I’ll probably have to re install wave link and see if that fixes it

[upper geyser]

mmsys didnt seem like anything causing my issue i plugged my headphones back into the wave xlr and i can hear spotify its just quite since my headphones are power hungry so i think that the issue is wave link wants to direct additional channels to the output on the xlr not to the fiio k11

i think it also makes sense for me to not be able to hear myself if wave link isnt actually channeling my audio to the k11

[solemn wyvern]

Yes, the direct monitoring of the mic will only work on the wave device. (That’s how digital audio works)
But the monitor mix should be able to route to any sound device on the computer. So if it doesn’t work with your other amp, that’s some kind of bug or an incompatibility with your exact device.

Does it work sending to any other sound devices on the computer?

[upper geyser]

i tested both the headphone jack on the back of my pc and the front panel the back direct to the motherboard does not work but the front panel does and makes a new audio option for realtek speakers it could possibly be firmware requirments for the fiio k11

[solemn wyvern]

Ok that sounds like wave link is working but there might be a driver issue with the fiio usb device.
There are a few different types of audio drivers in windows, and sometimes a device doesn’t seem to be compatible with wave link.
You could reach out to #official-tech-support to see if they have a workaround or some trick.

Also could run a secondary amp off the wave device 3.5mm jack to power headphones you want to use, but aren’t a good electrical match because of their impedance.

[upper geyser]

thanks for all the help and suggestions so far ill try and reach out to the tech support first and update my k11 and hope my issue is resolved

[solemn wyvern]

(Or just get headphone that don’t have a super high impedance, so they will sound good with normal amps)

[upper geyser]

i have a lot of headphones but they range from being low enough impedance to get a constant buzz with the wave xlr or just not getting loud enough so the k11 just lets me use any pair i want to

[solemn wyvern]

Sounds like all your headphones are specialty things.
Wave xlr should be fine with anything up to around 250ohm, and the low impedance mode should be good to about 16ohm.

That’s a really wide range.

But, you had an amp to use them with, so you’re ahead of a lot of folks that seem to get coached into buying really high impedance headphones (I guess thinking impedance equals quality?) and then have bad results trying to use them with normal amps

[upper geyser]

i was planning to use the wave xlr as my amp and i didnt think id (outgrow it?) but headphones are a slippery slope lol

[solemn wyvern]

What headphones are they? Do they come in different ohm versions?
It’s just such a hassle to have specialty amps, and with wave link you’re also adding more latency, so unless somebody really wants wireless I try to advise going direct into the device.

But you already have them so I don’t know what I’m suggesting here…

[upper geyser]

ive got sennheiser hd600s which are 300 ohm and various iems which range from 8 - 30 ohm

i hope i find a good solution to my issue because i really dont want to have to change anything around drastically lol

[solemn wyvern]

I’ve heard people be happy with 250ohm cans, but I wouldn’t be surprised if those were already a little quiet.
Anyway, your best bet might be if the high impedance headphone amp can use an aux-in on 3.5mm cable. Feed it from wave link.
The shame about that is double amping. Which feels like it kind of defeats the purpose of having high end headphones in the first place.

Or I guess if the usb driver for the amp could be made compatible, I dunno

[upper geyser]

I’ll see what the tech support says when I get an email back realistically I can live without my music being in a seperate channel but if both my k11 and wave xlr worked together seamlessly I’d be a happy man lol thanks again for your help and suggestions it’ll probably just be tons of trial and error

[granite steeple]

Heya! Wondering if someone else experienced the same issue, as in I would try to change my Mic input from my Yeti to my Headset mic, or any other source, it would still remain on the Yeti, which is the one it launched with.
When selecting the Headset Mic, then restarting Wavelink completely it will be set on the Headset one, however not able to change back to the Yeti

In the gif I'm basically tapping the yeti mic only just to show it's still the same mic selected

[solemn wyvern]

Hmm, I don’t have an answer for you here except that, it might just be the way it is when using wave link without a wave device (since if you have a wave device there is no selecting a mic at all)

I don’t think I’ve seen anybody trying to change the assigned mic on the fly like that. So I don’t really know if it’s supposed to work better than this or if it’s expected behavior.
Maybe somebody will jump in, but I haven’t seen this question before, for what that’s worth.
I’d check with #official-tech-support to see what they say, if you haven’t already.

[granite steeple]

I'll head there then ty! Yeah generally I never really used it, but I recently got myself some wireless mics and connected them to my pc and only then found out that even tho I switched the device I was still hearing the sound from my old mic

[austere oasis]

Is there any way to check how much latency is added by effects?
It'd be infinitely less tedious than figuring out the number through trial and error

[solemn wyvern]

Wave link does have a way to show it, but you could look up the info if it’s provided by a third party plugin.
But… even then you only know that plugin, not the total in the audio path. It really won’t be accurate anyway.

The best way to sync audio with a camera is just to record a sync video through your capture system, and a hand clap on camera if you’re using a cam.
Measure the offset and set that in OBS.

I use this one https://youtu.be/lEk1riUEdCQ?si=FJh8zCWXQXt5cqQA

[austere oasis]

Honestly any number from the program itself would be nice to have a rough idea.
The issue with doing the classic clap sync is that noise suppression suppresses that sometimes

I also tried using a mouse click (an abnormally loud one) to sync to what's going on on-screen, but that gets eaten by noise suppression almost every time

[solemn wyvern]

Turn the fader down on the noise reduction for this, so it’s still in the chain, but not muting the clap

[solemn wyvern]

You have to understand, a number from wave link wouldn’t actually tell you all you needed to know to sync things. Because there are more apps in the chain, and other processes like driver handoffs.
There is no way around the need to measure audio sync. So, maybe that’ll make you feel better. You will just always have to measure.

Your camera has latency, too. So does capture. And they’re all different and aren’t even the same from one computer to the next.

[austere oasis]

What a number from Wave Link would do though is tell me how the latency changes as I tweak the plugins, say it starts at 20ms, and jumps to 40, then I know to change it by 20ms down the chain

[solemn wyvern]

I suppose.

[fallen ether]

Hey everyone. Is it possible to get the goxlr game channel into wave link? I’m trying to utilize the loudness EQ. Thank you.

[solemn wyvern]

It’s usually confusing to combine two mixer systems; if you’re asking is kinda suggests you’re not an expert in this stuff, so that said… any/most audio devices can be added as a channel in wave link.
Generally I’d suggest doing it the other way around. Doing the mixing in wave link and then send the resulting monitor mix to the goxlr if you want to use its headphone output.

[fallen ether]

Definitely not an expert. I love the functionality of wave but miss the “enhancement” ability. I really just want to use the enhancement function of the GOXLR in a wave channel. Thanks for your time.

[solemn wyvern]

Is the enhancement the eq and compressor stuff?
Plugins from Elgato and third parties can be used on any wave link channels. Should be able to “enhance” whatever you need to a greater degree than goxlr’s old built in effects can.
For what that’s worth.

[fallen ether]

Okay. I’ll give that a try. I’ve seen plenty of tutorials on EQ for microphones but not for music or gaming. Thanks

[quiet lance]

Hey, I'm using a Shure SM7dB with the Elgato Wave XLR, but I'm getting a lot of hissing noise when I turn up the gain. Even with the +28dB boost on. Can someone help me troubleshoot this?

[gritty jackal]

Is 48V phantom power also on, on the Wave XLR? The built in boost on SM7dB won't work if that's off (if the light is off for 48V press and hold the dial till in, it turns on)

[quiet lance]

Ye it is on

[quiet lance]

Nah imma send this stuff back

It just doesnt work

Or @gritty jackal do you have any last idea?

[solemn wyvern]

It shouldn’t hiss, but you might be too far away, or you might be hearing hiss from someplace other than the mic self noise and not realizing it.
What is the gain setting on the wave xlr?
How are you set up?

[quiet lance]

What is the expected noise level when nothing is connected to my Wave XLR? When turning up the gain > 15 db white noise is noticeable and gets worse the higher the gain is set. There is a change at 41-42db where there is some breaking sound is there. Not sure if there is a switch to a different amplifier but there is white noise noticeable well below there is any sound level displayed. Is this normal but how should one record at decent gain settings without any noise filter?

( @solemn wyvern )

[solemn wyvern]

When nothing is connected you have an open circuit, it will probably his. Not worth testing as that doesn’t tell you anything without a microphone completing the circuit

[solemn wyvern]

Your gain is maxed out. Every preamp will have more self noise in the maxed position.
Optimal gain on a mic preamp is maybe 2/3 or 3/4 of the way up.
Set the wave xlr to 55dB. That should be sufficient for a dynamic mic.
If your voice isn’t loud enough you’re probably not close enough to the mic.
You should be basically eating it. 3 inches or less from that mic when speaking

Then you setup plugins to process the mic, you can add more gain with plugins if you need to, and those will be clean, digital gain. No added noise.

But if you have the SM7b with the built in booster, 55dB should be more than enough

I suspect you’re too far from the mic, or have lots of noise in your room and the mic is picking up that noise.

(Or you didn’t connect the mic? That’s not a valid test of anything, as I said)

This is the video I made explaining how to set up your mic.

https://discord.com/channels/581549424518365226/1345520825717227551

[quiet lance]

When the SM7DB is connected and set to 28 dB preamp and Wave XLR adds another 55 dB then noise is cleary audible. Is this too much gain and does one need noise plugins, or should the hardware be capable to have in total 83 dB gain without noise? According to my friends who have the same setup no digital plugins should be needed.

[solemn wyvern]

Gain depends on how loud your voice is. And the noise could be in your room, like I said.
Check that video if you want detail about mic setup. I use 55dB with my dynamic mic and I’m not adding with plugins. Not the exact same mic, but in the same zone.
Are you quiet or far away?
Every mic has some noise. But usually room noise is greater, especially if there is a computer with fans nearby. Is your computer on your desk?
All I can do is ask questions at this point.

[quiet lance]

The pc is not on my desk

[spring vine]

We

[shadow crest]

why cant i find "Microphone FX" as a channel anymore to apply FX to my mic?

[gritty jackal]

Continuging off the other convo, this is where the effects get applied to the mic. The same effects get all outputs, Monitor, Stream and MicFX

[solemn wyvern]

MicrophoneFX was never a channel, it is the direct output of the mic channel from wave link.
It appears to other apps in the computer as a microphone so that’s what you pick as input for the computer and apps.

[shadow crest]

my bad. im thinking of in applications to use the microphone fx that way i get the output of the effects vs dry mic

[gritty jackal]

Yeah, might just be a wording issue - MicFX is virtual device rather than it's own channel. It's basically Stream Mix, but only for the mic input.

[shadow crest]

yeah your right.. i had to look at it again.. i stopped streaming a few years ago so my qupiment hasnt been used much.. just one headset.. now i want good sound and mic back lol. appreciate it

[pastel kayak]

I use wave link to send my audio to my second pc through stream mix. In obs (second pc) can I then split up my audio into different tracks

[pastel kayak]

I know you can if you have wave link and obs on the same pc but I want to know if you can split it up on another pc

[gritty jackal]

No - once the audio feeds are mixed together, you can't unmix them

If you need multitrack audio transfer between PCs you either needs multiple lines, some sort of hardware mixer that supports it, or possibly a solution like Voicemeeter's VBAN that can transmit multiple channels over a network.

[pastel kayak]

Okay all good

[rancid aurora]

My Wave Link now picks up a constant buzzing sound from my mic... any solutions? Also why are there so many problems with this hardware?

[solemn wyvern]

Sounds electrical. Did you connect a second computer or console and create a ground loop?

Need details of the setup to be able to diagnose

[fallen monolith]

I am having issues getting my discord voice chat to not come through on my stream

I am not sure if I have a setting wrong or what

[rain goblet]

Discord has two audio channels, one for alerts such as bings when someone types something, and one for actual voices

make sure you have the right one added 🙂

[fallen monolith]

I am saying that I have stream mix disabled in the wave link software for discord, yet it is still coming through on my stream

[solemn wyvern]

What device is discord output set to.
Discord>settings>voice and video

[solemn wyvern]

Ok, and let’s see your wave link?

I’m assuming you have voice chat muted to stream mix but just to check.

And then your streaming app audio sources.

[fallen monolith]

6

[covert plume]

All your voice chat is going to the monitor mix, so its picking up on Desktop Audio in obs...

[fallen monolith]

I havent used my wave 3 for a bit so i couldnt remember how to set it up

[covert plume]

so you may just be able to disable desktop audio there and keep wave link stream and be golden

[fallen monolith]

I will have to see

then how would my stream here the sound from the game i am streaming

[solemn wyvern]

This is the problem.
You have your speakers (which you have the monitor mix going to) in OBS in addition to the stream mix.
So OBS is hearing both mixes.

Remove the audio source that isn’t stream mix

Disable that one

[fallen monolith]

So only have wavelink stream? for the mic/aux?

[covert plume]

wave link puts everything you want stream to hear into one nice little output called stream mix. Looks like your mic is set to output there too via your wavelink mixer image

set it and check if thats more in line with what youre looking to achieve

[solemn wyvern]

Everything you have mixed into stream mix, will be included in that one source

[fallen monolith]

I have not used this for 3 years, cause it was in storage

I had no way to set it up. I just got the wave desk stand

I had a mic arm that wont attach to the table my computer sits on

[covert plume]

Audio is always a fun journey to embark on

[covert plume]

, nice, do you which mic are you using? Wave:3?

[fallen monolith]

Yes I am using the wave 3

[covert plume]

https://tenor.com/view/my-man-my-man-hd-my-man4k-gif-23532578

It’s the best!

Any luck with getting your mix sorted the way you wanted?

[fallen monolith]

I dont think so

they changed the software with the latest update

[covert plume]

Who? Elgato or OBS?

[fallen monolith]

Both

this is absolutely annoying

there is no sound coming through for my chat to hear now from any game and I try to renable the audio area and OBS will not show it

[covert plume]

add the games to you game source in wavelink...

I didnt realize they werent already pathed... hit the plus sign, add the game, and your game audio should go to you monitor and your stream mix the way your wavelink screenshot showed

Are you live currently?

it is different than it was 3 years ago that is true, but imo, its alot more integrated so you dont have to do all this through windows sound mixer, which was a pain in the

[fallen monolith]

No i am not

this is very very confusing now

[covert plume]

eh, agree to disagree. Set those and it should come through. Feel free to let us know if you still have issues.

[junior condor]

Does anyone know why wave link would be crashing when adding a mic input to the channel strip?

More specifically, I have a Universal Audio VOLT 76p (4 input audio interface) and when adding Input 1-2 as an input on the channel strip, it instantly crashes the application. I can add Input 3-4 just fine, but Input 1-2 crashes. I've uninstalled and reinstalled the program (with deleting contents from %appdata% and other locations of left over data) and it still does this. I've reinstalled the Volt interface driver a few times as well.

[fallen monolith]

Okay I think i finally figured it out haha

sheesh this new way is a bit confusing but I think I finally got OBS to freaking behave with it

[solemn wyvern]

Sorry to hear that.
While it works perfectly with most, We have heard of a few strange interactions with specific interfaces.
I would send a ticket in to #official-tech-support and see if they have anything for you.

[junior condor]

Okay, thank you.
It's a new build and fresh OS install. The software worked relatively well on my previous hardware aside from minor issues that'd creep up every few updates or so that troubleshooting could solve rather easily.

[junior condor]

So I went back down a previous version to 2.0.4 (3719) and it started working for me.
Auto check for updates... now off.

[rotund ember]

is there somewhere or someplace that we can go to have our eq checked off ? i have an sm7b and a wave dx using elgato eq going for a cinematic deep tone but im constantly adjusting the eq

[tropic solstice]

I just wanted to ask: what is the current firmware version for the Wave:3?
I've read that Wave Link v2 might have issues properly updating the firmware, so before I consider downgrading, I just want to make sure there's actually a newer version available.

[covert plume]

for my wave:3

[sage thunder]

how is the elgato wave 3 when used on discord, does keyboard noise pop up a lot and loudly or is it not that noticable or at all if everything is set up right

[rain goblet]

If you have it setup correctly, close enough to you and use VoiceFocus in Wave Link, keyboard and vacuum and fans etc wont get heard at all

[sage thunder]

ty, think im sold on the wave 3 in that case

[rain goblet]

😄

[sage thunder]

honestly was the last thing i was sorta woried about, love the software and how it looks and everything

[rain goblet]

Proper distance away is about 4 inches / 10 cm

so best to use a mic arm

[sage thunder]

was planning on getting the elgato mic arm with it

[rain goblet]

Good good ❤️

Wave Link comes to its full potential wtih Stream Deck, especially the Plus model with dials

[sage thunder]

was planning on getting a plus stream deck sometime in the future for now i gotta make do with my extra buttons on my corsair k100

[rain goblet]

Stream Deck Mobile is also a cheap way to get the full functionality of Stream Deck for like a few dollars per month or I think 50-60 bucks lifetime, that way you can add the Wave Link plugin and make it so you can see the different channels in Wave Link with sliders and can easily adjust volume on the fly with your phone or tablet

[sage thunder]

id probably just wait another 3 months and get the plus and make do for now

[rain goblet]

And if you ever have any issues we're here to help

[sage thunder]

ty

[sage thunder]

also would that you would say look at this instead of the elgato one or is that the best to go for

[rain goblet]

huh?

[sage thunder]

any other mic arms you would recommend for the wave 3 or would you say just go with the elgato one

[rain goblet]

Lots of them 'perform' about the same but they're also around the same price, the best thing about the Elgato ones if the clamp for the desk, dampens vibrations and the ratchet mechanism is unique and best

unless you go for the Mic Arm Pro, noone can beat that

it has a gaspiston spring and you can move it around as you like without having to adjust any bolts and such after it's calibrated once for the weight of the mic you use

all other mic arms you have to adjust the tension of bolts to move it around or you will wear out the mechanism

[short briar]

crap i think I have mic facing the wrong way lol oops

[rain goblet]

derp

;3

[short briar]

I have the wave dx mic and I have it sideways and in the pictures on elgato site looks like everyone is talking through the top of it

[rain goblet]

yep

capsule is at top for dx

[short briar]

at least thats an easy fix lol

[grizzled tiger]

Newwer Low Profile mic arm is probably the best I seen, and don’t cost a arm and a leg 😊

[barren hazel]

ever since the most recent update, whenever i start up wavelink (after i turn on my PC) wave link crashes several times and i need to reopen it 4-6 times before it stops crashing.

is there an easy way for me to downgrade the version (to see if it stops the issue) without losing any data like my settings?

[solemn wyvern]

I would suggest removing any plugins you have in channels, to see if they could be the cause. Add them back one by one.

But wave link makes backups of mixer settings automatically and you can add a manual one by one.
Backup and restore are under the right click of the tray icon.

[barren hazel]

okay i'll try that, thank you!

[tidal acorn]

Device:OMEN by HP 16-wf1004TX
Software & Version:OBS 31.1.1 Elgato 4K X 25.2.10
Windows/Mac Version:Windows 11 Home/24H2
Question/Issue:After connecting the Japanese version of the Nintendo Switch 2 to the Elgato 4K X and checking the output in OBS, the video is displayed without any issues, but there's a problem where only the audio is not being recognized.

For the connection, I used the HDMI cable that came with the Switch 2 for the input, and the HDMI cable that came with the Elgato 4K X for the output.
As for the connection to the PC, I did not use the USB Type-C cable included with the Elgato 4K X. Instead, I used a Thunderbolt 4 cable from a brand called Anker.
This is because when I tried connecting the Elgato 4K X to the PC using the included USB Type-C cable, the PC failed to recognize the device.
All of the Type-C ports on my PC support the Thunderbolt standard.

While checking the settings screen on the Switch 2, I noticed that under the audio section, the "Current Output and Input" shows the audio output as set to the built-in speakers, and I’m unable to change it.
This is the case even though no earphones or audio devices are directly connected to the Switch 2.

I watched the following video: https://youtu.be/gnvPctcVpAE?si=4kAz8qcUxCFwG-Q1, but it did not resolve the issue.
If there are any other settings I should try adjusting, I would greatly appreciate your guidance.

(This message was translated using ChatGPT. Please forgive any grammatical errors or unintended expressions.)

[errant ore]

Hello, I have a question. I am using a shure sm7b along with Wave xlr. I been tweaking my settings alot. But no matter what I do, my mic is still picking up background noise. I even added filters to my obs but still nothing.

[gritty jackal]

Did you try the Voice Focus feature? Keep in mind that there is a point at which you need to deal with noise in your environment as well - even AI noise cancelling isn't magic and able to get everything.
Also make sure whatever app you're using it with you're using MicrophoneFX or Stream Mix, not ther raw unaltered mic feed.

[errant ore]

Okay. I switched it to MicrophoneFX. Mic is a little better. Voice Focus is on but Mic is still picking up PC fans noise, and I tested to see if it will pick up my music from my phone if I left it out in the living room. It still picks it up

[solemn wyvern]

Voice focus is about the best real-time noise reduction available right now.
Make sure you are checking recordings of the microphoneFX output, not the direct monitoring in your headphones, as that won’t include effects.

If voice focus isn’t enough to clean up the noise in your mic you must have some very loud noise. I’d suggest getting pc case off the desk and away from the mic if the fans are loud, quiet down or remove other noise sources from proximity to the mic.

Getting a clean mic signal isn’t special magic; it’s having a quiet environment with noise sources as far from the mic as possible, being close to the mic and setting your gain appropriately, and then letting modern noise reduction like voice focus get the rest.

[solemn wyvern]

Worth noting that voice focus (like any advanced noise reduction these days) is detecting human voices and working to clean that. So if you play music that has voices in it, the processor will probably let some of that through.

[fallen ether]

When using Elgato EQ VST is it possible to input the exact frequency you want?

[solemn wyvern]

You mean typing? I’ve never tried. You can make the window as big as you want, though. To make dragging easier.

Fine adjustments

[fallen ether]

Yes and okay. I notice that once transfers get to a higher frequency the increments change making it more difficult to fine tune.

[solemn wyvern]

Well, you need to understand that frequency is logarithmic.
Every doubling of frequency is one octave. So the difference between 440 and 880hz is the same as the difference between 6khz and 12khz.

The display matches that

(As all useful eq displays do)

[royal dust]

anyone figure out how let windows gui show volume meter when using stream deck plus knobs when using volume

like this

[covert plume]

Are you asking if it’ll show you when you lower or increase a wavelink channel? Because it won’t do that. That display is only for your general selected default output. It’s not going to show game/browser/six channels individually

[royal dust]

no when i lower my speaker volume

[covert plume]

Yeah the wavelink software/hardware can relay that information, I don’t believe windows will do what I think you’re asking for.

[royal dust]

it does with the button on elgato xl

damn

[covert plume]

What channel are your buttons assigned to?