capture-cards

[warped ledge]

SDR is ideal mostly. Not all HDR content comes through nice… However, if you’re making HDR content, I did make a video on it.

Are you connected to a USB 3.0 port? Are you using the elgato USB cable for it?

[lost crane]

could you please link me the video you made on hdr content

[steady sorrel]

You can find a lot of Vic’s informative stuff in #community-resources

[supple lantern]

Hi! I am considering ordering a Sony ZV-E10 to use it with a camlink. My problem is that this camera is not on the compatibility list (https://www.elgato.com/us/en/s/cam-link-camera-check) but I see people are using this combo without problem. Can someone confirms that his combo would work? This is a (relatively) new camera and my guess is the compatibility list is not up to date or Elgato just have not had the chance to test this specific device, but not sure.

[warped ledge]

If it’s not on the list, proceed with caution as there may be no help to assist, unless a future list update comes out.

[supple lantern]

Yeah, a bit risky. Thanks for your answer.

[normal chasm]

I have a ZV-E10 and camlink connects to it perfectly

No problems

[ripe temple]

With a dummy battery? What’s your setup!

[normal chasm]

MicroHDMI to HDMI adapter, HDMI cable, and Camlink for the video transfer to PC

A dummy battery kit that I bought from Amazon to keep the camera powered on

[warped ledge]

Let’s move the camera stuff to #camera-prompter

[jagged flare]

i just got the 4k60 pro mk2 and it says no capture devices found

does anyone know how to fix it?

[past basin]

Did you install the driver package for it? Does your motherboard actually have 4x lanes in the PCIe slot used (you can't just go by if the slot fits these days, especially if the motherboard shares lanes). What app are you trying to use it with?

Try installing the driver from here, https://help.elgato.com/hc/en-us/articles/360027961152-Elgato-Gaming-Hardware-Drivers and make sure if you're using Elgato Capture Software that you're using the 4K Capture Utility and not the older Game Capture HD.

[jagged flare]

the pc i have it in is the Z590 PRO WIFI

motherboard

i did the driver install already and im using obs

PCI_E3 is what it says for the lane its in

[past basin]

Hm. Manual seems to indicate that's a x4 slot. That's good

Does the card show up to 4K Capture Utility?

[jagged flare]

no it just says no capture devices found

[past basin]

Does it show up in Device Manager on Windows?

[jagged flare]

no

this is all that shows

[past basin]

Not even the sound drivers? Can you download that driver pack and reinstall it - make sure you're getting hte one for the mk2 as well - the original 4K60 pro has different drivers

The fact it's now showing even the Elgato sound capture there, nor any unkown devices is a problem

[azure hemlock]

Is the slot perhaps disabled in UEFI/BIOS?

or is the PCI lanes already taken by an NVME drive?

[jagged flare]

i just installed this one again

[jagged flare]

where do i find this in bios

[azure hemlock]

Click Advanced Mode so you see more options, then it should be in one of the menus, really depends on manufacturer and version where it's located

[jagged flare]

This is what pops up related to pci

On the msi z590 pro WiFi

[azure hemlock]

Hmm

Can you try re-seating the card? Maybe the pins don't all line up

[jagged flare]

So take it out and put it back in ?

[azure hemlock]

Yeah

[jagged flare]

Oks

[azure hemlock]

The manual for your motherboard is one of the worst I've seen, barely any usable info at all :/

Just making sure, are you using any NVME drives next to the slot? It's known to steal PCI Lanes and causing issues

[jagged flare]

how do i tell

[past basin]

Manual for that board doesn't list any PCIe splits for M.2

[azure hemlock]

The SSD's in shape of bubblegum sticks screwed onto the motherboard

The manual doesn't say a lot of things tho, nothing about any lanes

just that it "takes from chipset"

[past basin]

It does list the m.2 restrictions. Usually MSI is good at putting the PCIe split info in either the expansion slot or storage sections

[jagged flare]

The lane under the card is where I had it

[azure hemlock]

Yeah so you have an NVME right above that PCI_3 slot

underneath the graphicscard

[jagged flare]

The green

[azure hemlock]

I do hope you have your Windows install on the NVME under the heatsink next to the CPU cooler, if so then mind removing the NVME SSD under the graphicscard, plug in the capturecard again and see if it shows up in devicemanager?

Also, what graphicscard is that actually?

[jagged flare]

It’s the 1660 ti

[azure hemlock]

Ok yeah that should clear the requirements

I really hope the 4K60 shows up after the nvme is removed

[jagged flare]

That nvme ssd is the only drive I have so my windows is on it

[azure hemlock]

Then you should have it above the GPU

underneath that heatsink

Black little heatsink between graphicscard and your Hyper 212 cooler

You'll also get faster speeds generally

[jagged flare]

If I move it to above my gpu and reinstall the capture card it should work ?

[azure hemlock]

Hopefully yes if my hypothesis is correct

[jagged flare]

There was nothing above my gpu

[azure hemlock]

Yep 😄

[jagged flare]

So all I have to do is just move my ssd to there and it’s all good

[azure hemlock]

that's the slot

yeah 🙂

[jagged flare]

I don’t have to do any like transfers or anything

[azure hemlock]

And the heatsink will also help with some temperatures also, remember there's usually a plastic film you need to remove from the heatsink

[jagged flare]

This?

[azure hemlock]

yeah 🙂

[jagged flare]

Do I remove it or keep it

[azure hemlock]

Install the nvme in that slot, remove the plastic film, and then put the heatsink ontop of the nvme and screw it into place

[jagged flare]

Oks

Never exchanged any parts in my pc myself so I’m learning

[azure hemlock]

It's good knowledge to know how to build your own PC, makes it cheaper to upgrade and also troubleshoot if something stops working or making noise or something

It's basically adult lego's, they've designed most things so they only fit one way ^^

just more expensive lego's

[cinder hemlock]

Hello, I currently use a HD60s+ with a PS5 where I then stream to my laptop in OBS. Whenever I change scene for example to facecam only, the capture freezes and audio cuts out. Is there a solution to this problem?

[jagged flare]

i tried to screw it in but the screw just isnt long enough

[azure hemlock]

Then you're either not using the right screw or doing something wrong

[jagged flare]

There’s a block that’s stopping it from getting close enough to screw it

[azure hemlock]

Move the silver standoff that's to your left to the NVME slot where the screw needs to go in

that needs to be between the motherboard and the nvme

or else you bend the nvme to oblivion

[jagged flare]

Are you talking about the tall one

[azure hemlock]

Yes

it's in line with the other silver holes

[jagged flare]

That’s what the heatsink was screwed into

And I can’t remove it

[azure hemlock]

Oh, do you have any other standoff anywhere on the board?

Because you'll need one

[jagged flare]

Yeah there’s one

[azure hemlock]

well actually don't really need to screw in the nvme since you have a heatsink, but why not

[jagged flare]

I can remove the 2nd standoff

[azure hemlock]

if you didnt have a heatsink you would have to screw it in, heatsink keeps it down anyway

I'm mostly just concerned about getting PC up and running and hoping that the 4K60 shows up and works 🙂

[jagged flare]

So I don’t need to screw in the ssd?

[azure hemlock]

Nah skip it, keep that standoff for another NVME you'll pick up when you wanna install more games ^^

[jagged flare]

So just keep the 2nd standoff that I unscrewed and just rescrew it since I don’t need to move it

[azure hemlock]

rescrew it so you don't lose it

[jagged flare]

Ok now just put the heatsink on top of the ssd

[azure hemlock]

yeah, remember the plastic film

[jagged flare]

Ok I got it in now I’m just putting my graphics card back in

[jagged flare]

Ok I got everything back in and turned it on now what

[jagged flare]

^

[dreamy kite]

Device: Elgato, 4K60 Pro MK.2
Software and version: I’m not sure everything is updated.
Windows version: 11
Console: PS5
Questions/ Hello, I have the problem that after about 2 hours I get an audio delay. Does anyone know what the problem is?

[azure hemlock]

@jagged flare Make sure the NVME is properly seated, remove the heatsink and make sure it's all in the socket, bend it back down and reattach the heatsink. I don't generally do DM's

[jagged flare]

Oks

[azure hemlock]

https://www.youtube.com/watch?v=2UeWMgjwogU

[jagged flare]

I did it the way the video is and it’s still only booting bios

[jagged flare]

Could it be my gpu ?

That slot just doesn’t detect the ssd and I screwed in everything

[jovial python]

is anyone here to help?

[ripe temple]

Depends on what you need!

Template

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You can browse through our help articles here:
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Please remember that our members who are helping you troubleshoot are taking time out of their day to help and they are not staff. Any disrespect to them will end up in a warning/ban.

Fill this, and someone might pick it up!

[forest stirrup]

Guys i have a problem with my elgato hd60 x capture card. Is there anyone that can help?

I wanna stream but i play on my ps5. The problem that i have is that i don’t hear any game audio through my pc. I even tried the chat link pro but then i cant hear any audio from my pc.

[chilly crystal]

my card on obs keeps saying one moment after like 9 minutes

and then it doesnt comeback on whatsoever unless i reset obs

any ideas

[chilly pewter]

Have you enabled analog audio in 4k capture utility?

[past basin]

Following on what Viper was saying, the PS5 only allows one audio stream per user - if you have a headset plugged in, it'll shut off the HDMI audio. You can switch it back, but then it'll shut off your headset audio. This is why we use the Chat Link (which only works with wired headsets), because it splits the audio once it's out of the jack. But the HD60X needs to be set to use the Analog Audio jack using the 4K Capture Utility (Windows) or Capture Device Utility (macOS). The option will stay set on the card itself once changed though, so it can be used with other apps.

Beyond that if you're using an app like OBS Studio, make sure you've set the capture card's audio to "Monitor & Output" if you want to hear it on the PC, and not just feed it to your stream or recording.

[past basin]

What card are you using, what are you connecting? There's not really enough info here sorry.

[forest stirrup]

Thank you both for the reply. I have the chat link pro. And if i connect it then i do hear the game audio and its also being heard on stream. But the problem is that i dont hear any audio from my pc when i have it like that. Its difficult to explain but i need to hear ps5 audio and pc audio through the same headset. It might not be possible. I tried plugging the chat link pro into my pc instead of the capture card and it made me hear my ps5 audio and pc audio. But in the output nothing will be heard, its showing that there is audio but i tried recording it, turns out its a annoying zoom sound. I hope i explained it in a way that its understandable. My capture card goes from a Usb C to a usb C.

[past basin]

Oh, you're trying to listen to both PC and PS5 at the same time. Yeah, that gets interesting. The ChatLink cable isn't exactly direction but can only be used as an input or output at a time. You could in theory add splitters, but then you've got two outputs hooked to the same line and could run into voltage issues and in theory damage at high volume/voltage. Ideally you want additional hardware to mix things going into the headset for something like that, assuming it's pricey enough you don't want to risk like (like most capture cards are)

Personally I use the Arctis Nova pro and can hook the console to a USB on it, while plugging the PC's speaker feed into Line In to listen to both. They make that GameDac gen 2 available as a standalone now too.

I think some various mixamps like Astro's might do it too

[forest stirrup]

So the chat link pro won’t be helping in this situation? Is the problem actually coming from the pc or the capture card? Just wondering cause ppl seem to make it work on YouTube

[past basin]

Some folks just use bluetooth earbuds inside their headphones to listen to the PC too.

[forest stirrup]

I do that now yeah, it’s just not really comfortable lol

[past basin]

But you CAN try to wire it up with splitters and adapters to get it going to both - just be aware there's some risk because you've got two output sources on the same line

That can in theory damage either output, the headset or the capture card input if the volume gets turned up too high because they're only meant to handle voltage from one source at a time

[forest stirrup]

I saw the astro a50+ if im correct, it works with a mode that can switch from ps5 to pc audio but not at the same time im guessing

[past basin]

I believe it works with both actually - the A50 has a "stream" mode. On the older ones it's an aux jack but I believe on the newer ones it's a Virtual audio device you connect to over USB

(eg, the A50X doesn't have any aux connectors)

[craggy relic]

Will HD60 S work with a PS5 and a 165hz Monitor while streaming through OBS with a Windows PC?

[past basin]

Yes but only at 60Hz. The monitor will step down to work with it.

[craggy relic]

thanks! so it will automaticall adjust?

[forest stirrup]

Alright, what do you consider i should do now? It kinda sucks having a expensive capture card that wont help with the audio through pc issue

[past basin]

If you're planning to play on the captured feed, Windows will still work at the higher refresh rate and adjust for the captured video - but be aware captured video has a short delay due to the time it takes to decode HDMI to something the PC can use (like 30-70 ms usually)

[past basin]

The problem is the capture card is an input only, not an output. Most capture cards don't have audio out. If you're not using the mic on the headset you can just listen to everything through the PC

Otherwise you're looking at taking some risk and putting a splitter on the ChatLink to connect to both PC speaker out and capture card line in at the same time, or adding audio hardware

[forest stirrup]

I have a external mic, my headset does have a mic tho but i dont use it

[craggy relic]

alright so my game will be ahead of the stream by a little bit?

will it automatically capture game audio as well?

[past basin]

Are you planning to watch on the captured video is what I was getting at. The instant the video passes over the USB it's captured video with all the delay, even if you're watching on the preview screen.

[craggy relic]

hmm, im not sure. i have 2 monitors so 1 will be for the game and the other for obs. hope that makes sense!

[past basin]

If you don't use the headset with the console for talking to party chat, then you can just listen to the captured audio from the PC and get both PC and console on the same headset. It does get that slight capture card delay of 30-70 ms on the audio though, to keep it paired with the video (unless you use the Stereo Line In jack on your PC's soundcard which gets around that).

[past basin]

If you're using the HDMI out on the card to connect to the second display that'll be passthrough and avoid the latency.
It should also get the audio- though if you're planning to use a headset with the PS5 there's some quirks and you'll likely need a chatlink (assuming a wired headset)

[forest stirrup]

Yeah i just don’t hear my ps5 audio through my pc when everything is plugged in

[past basin]

Using OBS or StreamLabs? If so they default the audio to Monitor Off so you don't hear it, assuming you already hear if elsewhere. Set it to monitor and output instead, in the Advanced Audio properties (gear on the audio mixer panel). That should enable you to hear it.

[craggy relic]

got it. i usually just plug my controller to external speakers for game audio. Do I need chat link if I play a game with other people?

[craggy relic]

Yeah, so I'll be plugging both my PS5 and monitor to the HD60 S.

[gleaming garnet]

2 more days

[past basin]

Chat Link will let you use a headset and pass through the headset mic. But if you don't speak to people you can just capture over HDMI or run an Aux able from the controller to the card instead.

[forest stirrup]

I tried that yes, it still doesn’t work for me which is really weird. I tried a different way and then i could hear pc and ps5 audio through my headset. Audio was shown but it was a buzzing noise

[past basin]

A buzzing noise? You weren't plugged into a mic jack instead were you? They expect lower voltage than a line in

[craggy relic]

Thanks! So HD60 S connected to speakers with an Aux?

[forest stirrup]

I hope this explains it a bit lol

[forest stirrup]

No just the headphones one

[past basin]

No, controller connected to the HD60S with aux, listen to speakers through PC feed. Or just skip the aux and listen over HDMI through the PC feed

[past basin]

Can you confirm how you have that plugged in. The end you have circled blue is the TRS end that goes into the capture card (the TRS end doesn't have a mic lead and only has 3 metal contacts as opposed to the TRRS end that's supposed to go into the controller). If it's plugged in that way it's backwards.

[forest stirrup]

So there are two different ones? Could that actually be the problem then?

[craggy relic]

Got it! Thank you! I’ll be testing my setup within the day. I’ll come back here and let you know 🙏

[past basin]

The plug? Could be - depends on the hardware used, because if it's in backwards it could short over the mic feed on some interfaces.

[forest stirrup]

Alright. Should that chat link plug always have to be in the capture card itself as well?

On the right side

[past basin]

That's where it goes, yes. Specifically the end with 3 metal bits / 2 black bands.

You can also use Stereo Line in on a PC if it has one (blue jack on the sound card). Running it through the HD60X keeps it synced with the video better though

If you unplug the chatlink from the controller though, don't forget to switch the card back to HDMI mode in 4K capture utility. Otherwise just leave it all plugged in that way all the time

[forest stirrup]

Alright. Is there a way to capture the game audio through the 4k capture utility app? Idk if thats even possible

[past basin]

Yes, it'll do that by default if you're just using HDMI

[forest stirrup]

So if i understand it right, i’m not able to hear the ps5 audio and pc audio at the same time using chat pro link? Im guessing that there is nothing i can do to actually make that work besides using a splitter which is a risk?.

[past basin]

Pretty much. The risk is small, so you'll see plenty of folks doing tutorials for the splitters, but it is still a small risk.
ChatLink Pro is meant more for getting the audio from the console, including the voice chat, rather than caring about anything form the PC

[forest stirrup]

Alright got it, so the only way to actually hear it is using a EarPod

[past basin]

You can listen on speakers and turn them up, or use earbuds. Or invest in a compatible mixer or DAC. But based on the gear you have now, probably the earbuds, yeah

[reef remnant]

"Hey there! I just wanted to share something with you. I recently bought the Elgato HD60 X capture card because I'm planning to do a live stream of PUBG Mobile from my phone. However, I've been encountering a bit of lag in the video of my game in 4k capture utility software. So i decided to watch some tutorial videos but all of them are like 4 years old. But in those videos everyone is using a software name (game capture) so i decided to install that but not available on elgato.com somehow i downloaded it but its not supporting hd60 X. Do you have any suggestions or tips on how to troubleshoot this issue? I'd really appreciate your help!"

[past basin]

That's correct, the older Elgato Game Capture HD was not updated to support the HD60X - the 4K Capture Utility is the newer version.
As for lag, what kind of lag are you seeing? All captured video, no matter what card you're using has some slight delay due to the conversion of HDMI into something the computer can use, followed by rendering it on the computer - on current Elgato cards it's in the 30-70ms range generally. The recomendation for dealing with that is using HDMI passthrough - the HDMI out port on the HD60X - to drive your gaming screen, as the HDMI to HDMI connection has no such conversion delays.

[reef remnant]

Bro I'm not really a tech person.in Most of the videos i watch about Pubg Mobile live stream from phone with elgato capture card people didn't use elgato HDMI Out port. So the question is after connecting to the HDMI out port where in my pc im supposed to plug it in in my graphics card or pc hdmi port.

[past basin]

HDMI IN goes to the phone. HDMI OUT goes to the monitor. USB-C goes to the PC. That's how it'd look in a passthrough setup. Generally these setups also use a second monitor so one can go to the source device (your phone) and the other goes to the PC so you can control your stream or recording.
That said this still might not be the issue - you haven't really descirbed the lag you're seeing - if it's input lag or just video delay, passthrough is the usual fix though.

[autumn zephyr]

Just wanted to confirm about Elgato HD60 X

It doesn't have HDMI 2.1 Ports correct?

If so, how does it support VRR?

Can someone confirm with his PS5 that the VRR is enabled with the Elgato HD60 X connected?

And do you use HDMI 2.1 for that to work as well?

[autumn zephyr]

@warped ledge or someone can enlighten me?

[steady sorrel]

https://x.com/elgato/status/1748391565276639663?s=20

Elgato (@elgato) on X

The next generation of capture. 👀

We'll see you on February 1st.

Twitter · Jan 19, 2024, 5:06 PM

2.1 is expected tomorrow. the HD60X is simply passthrough with VRR IIRC

[reef remnant]

There is a prominent video delay. Also, It's giving less than 90 or 120 fps(frame per second)

[past basin]

Usual cap on phone capture fps output is the video out adapter - they don't always support over 60fps. How much video delay are you seeing though? With a HD60X it should be around 30-50ms usually - that's expected. The HD60X is actually one of, if not the fastest capture cards out there right now in terms of video latency. You're not trying it play the FPS on the captured video though, are you? Ideally you want to use the HDMI passthrough to a second screen (or the first screen if you don't need it) to bypass conversion delays.
Additional delays can come from the software thoguh - what app are you using to capture the video? Eg, is the delay better or worse if you compare OBS Studio with 4K Capture? You'll never get rid of all of the delay as it's a hardware restriction, but you might be able to get rid of some of it. If the delay is above double digit milliseconds you may have software issues.
Phone capture isn't usually my specaility though - it would help others who might have an idea if you mention what kind of phone you're capturing though, as that can affect some of this.

[past basin]

VRR support is optional on HDMI 2.0 as well (technically 2.0b). It's part of the standard set on 2.1 though (though ironically not all HDMI 2.1 devices will support it).
It should work just fine on PS5 (though constant fps is still best performance for recording with the way most of the software works).That said if you're concerned about HDMI 2.1 the new card launches tomorrow.

That said, yes the PS5 will see VRR available

[warped ledge]

Thanks! I’m at work, so my responses are majorly delayed. I’m learning new stuff, so that has my focus currently.

[autumn zephyr]

So did I buy this right now for nothing?

Will this combo work @past basin ?

[past basin]

That should mostly be fine - though the HD60X only runs HDR mode at 60FPS based on the supported resolutions matrix. https://help.elgato.com/hc/en-us/articles/5293283235469-Elgato-Game-Capture-HD60-X-Supported-Resolutions So if you wanted to record in HDR at high refresh you might want to wait on tomorrows launch when we get the full specs on the new card. If HDR isn't an issue that card should do 1080p up to 240Hz without HDR on passthrough (though actual capture is capped at 120). Though the PS5 will cap at 120 anyway so that's not usually an issue.

Do note that people often find VRR recordings less smooth than constant refresh rates though - the Xbox will even warn you about that on it's own built in clips when you turn it on on that platform. It should work fine on the passthrough though with no effect on the display if that's you're main concern though.

So it should be fine (and possibly cheaper than the new card), with the potential caveat of High Refresh HDR (Which we're not sure the new card will have either yet).

[autumn zephyr]

What I'm most concerned is the VRR

I want the VRR to be enabled

I don't care about HDR

I want VRR to work fine

[past basin]

Yeah, it should enable just fine. Won't affect the display quality, may affect the recording smoothness though

[autumn zephyr]

Recording smoothness? How much exactly?

Like pixelated?

[past basin]

More some setups see stutters as the recording app tries to keep up with the changing framerate.

Some of that will be dependant on the PC and software you're using - you may not notice it at all.

[autumn zephyr]

but the players on the main monitor won't have any problem

it only come through the recording setup afterwards

[past basin]

Yeah, main monitor should have no issues

[autumn zephyr]

Ok

And tomorrow a new card is released which won't have any smoothness problems as well?

[past basin]

Can't say - we don't have the full spec or test results on it yet

They likely seeded review models that come off NDA tomorrow so I'm sure there will be a ton of day one reviews on YouTube and the like that'll answer questions like that though

The smoothness might be up to the host PC in most cases anyway, rather than the card. I have to admit I've not really have a chance to play with it since my own setup doesn't do high refresh rates at the moment.

[autumn zephyr]

So I shouldn't be concerned with what I have now since my PC are high end

[steady sorrel]

did you just recently get the hd60x?

[autumn zephyr]

Just now

Didn't open it yet

[steady sorrel]

might have pulled the trigger a bit too soon there, I'd check out the reviews and cards tomorrow and consider an upgrade

but thats just me

what you currently have has been working for many up until now though

[autumn zephyr]

I bet the new capture card will be over 300$ though, right?

[past basin]

At CES they said $230 US

(So if you're in Canada like me, probably $300 after conversion. Alas)

[autumn zephyr]

I just needed to test the waters mostly, so the players who will be playing on the PS5 won't have any spec of lag with the VRR enabled, while at the same time I have the feed of the game intact to either stream it or record it

[steady sorrel]

theoretically thats whats expected to happen

Make sure you set everything up correctly and you should be a-ok: https://www.youtube.com/watch?v=ZwJKJFBZAmk

[pliant dew]

https://fxtwitter.com/EposVox/status/1745580156587008291?s=20

[steady sorrel]

https://tenor.com/view/there-it-is-well-there-it-is-gif-8569483

[pliant dew]

280 for internal, 230 for external

[pliant dew]

under 300

[past basin]

Yeah, I've been assuming they'd be looking at the external given they picked up the HD60X - but good to point out

[steady sorrel]

this card is expected to just get you that 4k/8k recording no?

[past basin]

No 8K recording, but it will allow 8K passthrough.

[azure hemlock]

4K but 8K passthrough afaik

[steady sorrel]

ah ok

[autumn zephyr]

Οk then

Imma head over and try out the setup

[upbeat arch]

hey does anyone know how to make my audio not delay when i am trying to record a game on xbox series x on streamlabs obs im using the hd60s plus

everytime i try to record a certain game like rust console edition it makes the audio really delayed

and i dont know how to fix it

[past basin]

Mute the HD60S+ in your audio panel and try adding it again as an Audio Input Capture source (it'll show up as Game Capture HD60S+ in the options). This should resolve some sample rate issues that can crop up causing delay and other audio tomfoolery.

I had to do the same thing with my HD60X in OBS Studio a while back

(since pulling the audio thorugh the video in DirectShow doesn't allow sample rate changes or other options to OBS/SL as near as I can tell)

[upbeat arch]

Alr I’m gonna try that rn

BRO YOUR A W MANS BRO THANK YOU SO MUCH

IF I COULD KISS YOU I WOULD AYOOOOOOOOOOOOOOO💀

naw im jp but thank you a lot fr i appreciate it @past basin have a good rest of your day!

[past basin]

No worries, good luck with it!

[finite bobcat]

Hey everyone, I’ve been having lots of headaches trying to set up gsync with the hd60x. I followed the guide somewhat without success. GSYNC only works in borderless full screen with capture card plugged in. After following Blur Busters' G-SYNC 101 guide, I've been having excellent results with G-SYNC. However, after introducing a capture card (HD60X) into the setup, I noticed that G-SYNC only works when my games are set to full-screen borderless or windowed borderless. Typically, I play games in Fullscreen Exclusive mode when not using the capture card. Is this normal? I'd prefer playing in fullscreen exclusive with the capture card and having GSYNC to work as well.

[gleaming garnet]

One more day

[warped ledge]

Did you change the EDID to Display?

[gleaming garnet]

0 more days

[pseudo oak]

4K X Ordered ❤️

[gleaming garnet]

4k pro is 280

[gleaming garnet]

180 for external

Nvm it's 23p

[azure hemlock]

230 for external, you're looking at HD60X, bit older model

[gleaming garnet]

230

It auto defaults to hd60x for some reason when showing both

My bad

[azure hemlock]

It's ok

[warped ledge]

How?! It’s not up yet!

[azure hemlock]

IT IS

Stop slacking Vic :3

[warped ledge]

I’m not slacking I had to refresh and it was there!!!

Ordered! https://www.elgato.com/us/en/p/game-capture-4k-pro

[azure hemlock]

WOOOO

[warped ledge]

This part makes no sense…

Why the Dash, if it does 4K144

I get the external dash with the - 8k but the pcie is that a typo?

[gleaming garnet]

Maybe it's not 🤔 prob is

[pliant dew]

LFG

[gleaming garnet]

Nice Im poor rn and finishing my pc and streaming pc so

[warped ledge]

No. I got clarification. The internal PCI card is going to provide pass-through for 144, and the external is going to be able to capture 144.

[gleaming garnet]

So the internal can only capture 4k60

[warped ledge]

Most online stuff does only 60 anyway

[gleaming garnet]

True but external being able too 🤔

[pseudo oak]

It is now 😉

just looked at my previous elgato orders and just realised how much stuff I have ordered for elgato

*with

[warped ledge]

Same… lol

So much stuff

[warped ledge]

I’d say go with your gut both are great cards. for portability 4KX is great.

[fickle dragon]

Depends on the input signal type, same recording options as before for 4K60 Pro MK.2 pretty much. Up to 60fps at 4K. Up to 144fps at 1440p. Up to 240fps at 1080p. But when you're working with 4K120 input, or 1440p240 input, that's where things shift a little.

4K Pro is based on the 4K60 Pro MK.2 platform, inheriting some of that behavior.

[dark ruin]

Not seeing any info about audio passthrough. What’s the tech specs for that?

[gleaming garnet]

Ah new one is 1440p240 ain't it and 240 passthrough

[azure hemlock]

1440P144hz for capture on the new ones

[paper brook]

Stereo audio only for 4K X and 4K Pro. We are looking into adding 5.1 surround sound passthrough and capture to 4K Pro at a later date.

[gleaming garnet]

Does 4k pro not have 1440p 240 passthrough

@paper brook just wanna ask to confirm sorry for bugging u

[fickle dragon]

It does. Just not 1440p240 capture

[gleaming garnet]

Ah it'd just not shown on product page

[pseudo oak]

Holy moly, was not expecting to get this, after only ordering it 2 hours ago. Elgato is quick 😉

now the waiting game haha

[gleaming garnet]

Nice

[fickle dragon]

We have more planned for the site.

[astral mason]

Is the 4K capture utility being updated to reflect 120/144fps recording? Or is OBS the only option for that

[gleaming garnet]

[fickle dragon]

That's gonna be an OBS thing for now.

[astral mason]

Ah fair enough

[fickle dragon]

Which I'd love to have a video up showing how to do HFR in OBS.

[warped ledge]

Ideas,but for which card?

[astral mason]

Yeah, the day YouTube eventually starts supporting 120fps uploads will be huge for gaming content creation

[fickle dragon]

Just a general video since you can do 120/144/240 on multiple cards now.

[warped ledge]

Also, I’m saving for a 5090 so I have to do these in segments for the pricey products

My 3080Ti chokes on a few workloads

[pseudo oak]

Which streaming sites support 120fps?

[warped ledge]

Twitch can do 1440p/144 last I played around

[pseudo oak]

oooo niceee

[last meteor]

Does the 4k X work on macbookpro m3?

[fickle dragon]

Officially no, but Twitch definitely is experimenting

[fickle dragon]

Yes

[pseudo oak]

Can't wait!

[warped ledge]

It’s buggy if you want an option, but they are playing with AV1.

[fickle dragon]

I got into that enhanced beta, but haven't had time to try it.

[warped ledge]

I don’t think I got in, but yeah others say it’s good.

No. Maybe Crest can help on that.

[fickle dragon]

I can report the issue at the very least, but not sure.

[warped ledge]

Thanks Brett!!!

[fickle dragon]

As long as you got the confirmation it should be fine. Did you get a second email or was that a message on the site?

[ripe temple]

Getting some major issues while broadcasting with the 4k X USB card

My screen keeps freezing.

(on OBS)

[warped ledge]

I wanna help, but working. What are your OBS settings?

[faint monolith]

I have this problem can someone help me

[ripe temple]

What are you looking for, Ill screenshot the tab

[warped ledge]

Best to ask in #camera-promter

[finite bobcat]

Yes, changed it to display

[warped ledge]

Any better?

[warped ledge]

Change this to custom, keep the resolution 1080p, see if the video format can be set to default, and disable buffering.

[ripe temple]

It can be set to any

[warped ledge]

Yeah

[faint monolith]

I did not understand your question

[finite bobcat]

I meant I had already changed it beforehand. Like I said in my op, it works 1 time out of 10 in fullscreen exclusive (always works in borderless mode).

[ripe temple]

Youre asking a camera related question @faint monolith

[warped ledge]

We were talking about this earlier, and Bowles’s seems to be the correct way for that to work.

[pliant dew]

Does tracking start with 1ZW or 1Z4? 1ZW ships from Geogria and 1Z4 ships from California

[ripe temple]

I plugged in my hd60X for now

[faint monolith]

oh I have this camera

[warped ledge]

I can get with you after work. It’s gonna be late/early. I am in central time so I get out at seven CST.

[finite bobcat]

Bowle’s? Sorry what is that?

[warped ledge]

Sorry auto correct… Borderless

[finite bobcat]

Oh ok!

[pseudo oak]

I am from UK

[ripe temple]

sounds good!

[pliant dew]

oi bruv

thanks!

[finite bobcat]

Well thank you!

@warped ledge

[sharp wing]

Is it true that a PCIe capture card might limit my Graphics Card? Is there any chance to check this before buying it? 🙂 My current Mainboard states this in the manual. Iam using a 3080Ti

[warped ledge]

Which card?

[sharp wing]

The 4k Pro

[warped ledge]

Hmm… I’ll have to check a few things during break.

[gleaming garnet]

I wonder how long till they are on amazon

[warped ledge]

More than likely will stay on, but maybe they change the ad.

[frank pivot]

does the new 4k pro seriously not capture 4k 144?

[frank pivot]

ok upon looking it up, they have a matrix that says I think it can pass through the signal at least, but sad the usb card provides more than the more expensive pcie variant

[fickle dragon]

PCIe E3 looks like it would work without limiting your GPU

[fickle dragon]

4K Pro: Up to 60fps at 4K HDR

With a 4K144 input signal it will capture at 1080p144.

[frank pivot]

got it, not that big of a deal considering it looks like it also handles HDR which is nice. I think a big reason to get these is the VRR support.

[warped ledge]

No, but it does passthrough

[warped ledge]

Which platforms can handle 1080 144hz? Also, what OBS settings can achieve this? I can’t wait to thinker around!!!

[frank pivot]

im watching some reviews right now, debating if I even need to upgrade from my mk2 tbh

[fickle dragon]

None afaik. And for OBS just need to change the FPS value in the video tab to 120

[real quarry]

Only for passthrough which is the situation I am in

[warped ledge]

You just made my future video easy. also, I’m still gonna pick up the 4KX but in a month or so.

Finances…

💸

[frank pivot]

i just need a comprehensive chart comparing the two lol, afaik the big thing is these new cards support capturing above 4k60 in vrr, which is something i’m definitely interested in

[warped ledge]

4KPro

4K X

[real quarry]

These articles contradict each other the tech specs for the 4K Pro here says up to 2160p60 passthrough https://help.elgato.com/hc/en-us/articles/23710571317517-Elgato-Game-Capture-4K-Pro-Technical-Specifications where as the product page says 4K144 passthrough https://www.elgato.com/uk/en/p/game-capture-4k-pro

[frank pivot]

yeah but apparently the matrix for the 4kpro isnt even complete based on elgato’s comment on another video

so its skewing the device a little negatively lol

[real quarry]

If you've got time to comment about it

Time to update the product pages 😄

[fickle dragon]

The team on the product page has been working on it.

[frank pivot]

but I want it now

[fickle dragon]

Something nuanced is that it is VRR passthrough. The video being captured is converted to a CFR / constant framerate video feed. So you can play and enjoy VRR on your TV/Monitor but the video will be constant like 29.97, 59.94, 120.00, 144.00fps etc

[warped ledge]

I just got the info on the update hence my screen shots.

[warped ledge]

https://tenor.com/view/i-want-it-now-charley-and-the-chocolate-factory-tantrum-willy-wonka-gif-14590840

Same!

[frank pivot]

thank you for the response @fickle dragon, i’ll look more into it but right now i’m leaning towards need for my series X and ps5 console streams.

[warped ledge]

What resolution or capture rate are you wanting?

[frank pivot]

TBH I mostly stream so the thing i’m concerned about is pass through VRR support at up to 4k 120, which if I remember correctly the 4k pro mk2 can only handle up to 1440p 144hz vrr support

[warped ledge]

So you only care about passthrough vs capture? What are you outputting?

[frank pivot]

1080p60 since i’m only an affiliate on twitch

[fickle dragon]

Oh I think I misunderstood your message at first. But yea we're fixing things across articles and product page that slipped through in the last few hours of launch.

[warped ledge]

Honestly if it’s passthrough what are the needs external/portability or setup not portable?

I think depending on portability or not would be a choice. I think the external is an ideal buy. Personally I wanted a pcie upgrade, but I’m still planning on the external for my iPad. for those nights I want to be in my bedroom.

[frank pivot]

I don’t think my MOBO has a usb c 3.1 port, so the pcie card is preferred

[warped ledge]

Keep an eye on those Matrix as they are continually being updated. like another just came through.

[warped ledge]

Do you have a usb-c?

[fickle dragon]

If you have a Type A 5Gbps port that can work too.

Just won't hit the top level bandwidth 4K X offers

[warped ledge]

Unrelated but any reason why using usb-c would require to unplug, and plug back in for the Facecam pro/promter, or capture card?

[frank pivot]

there is a port on there but the random times I tried to use it (charge my phone or another device) it never worked so I just pretend it isnt there

[warped ledge]

I understand kinda why I asked Brett this question about type c

this is with official power supported cables!

[fickle dragon]

Not specifically. It's not required for any reason. if there was an issue with an app locking onto the device and not letting go, reconnecting can help.

[frank pivot]

I will say, upon watching epos’ video review, the feature that really stands out here on the new card is tonemapping HDR content to SDR capture, because currently when I capture HDR content on my mk2 its pretty dark. So that’s another win in my book.

[fickle dragon]

UVC with some apps get clingy

[warped ledge]

I was thinking maybe it’s a windows 11 thing… something about the timing for things to load.

[sharp wing]

So the 4k X might be better for me? As I can't be sure that my Mainboard is enough that my GPU is not limited by the 4K Pro?

[fickle dragon]

Without knowing more about your specific system, I think 4K X would be a safe choice.

[sharp wing]

I can provide mor details if that helps. What would you need ?

[frank pivot]

hm my motherboard actually has a usb 3.2 port… maybe the usb card might be the way to go

[fickle dragon]

Sorry I was getting mixed up with someone else. Nothing in that document shows me that your GPU shares PCIe lanes with anything. Top slot is the GPU, everything else runs through your chipset lanes. Basically separate connections

[warped ledge]

Sweet!!!!

[brave bluff]

Tried the beta version 1.7.11 still didn’t work

Lowkey strange

[brave bluff]

@warped ledge you got any other ideas?

[warped ledge]

Possibly but it’ll have to wait till I get out of work.

[brave bluff]

Ok

[full leaf]

https://www.tiktok.com/t/ZT8WmXEdn/

[bronze turtle]

So difficult to find a straight answer to this question... does El Gato Pro Mk2 CAPTURE in 1080p120?

[fickle dragon]

4K60 Pro Mk.2? yes.You'll need to use something like OBS Studio for 120fps though.

[bronze turtle]

So other software that uses the cap card won';t be fed 120 fps?

[fickle dragon]

4K60 Pro MK.2 will send 120fps to the software, but the software needs to be able to actually process and encode at that speed. 4K Capture Utility supports up to 60fps. OBS Studio can do 240fps I believe. So you just need a program that can handle that framerate.

[warped ledge]

ready?

[brave bluff]

Yes

Sorry that I’m late

[warped ledge]

Ok

[warped ledge]

go ahead and DM me. 🙂

[brave bluff]

Kk

[brave bluff]

I can’t dm you

Looks like we both got our dms closed

I’ll open mine up temporarily

Try to dm me now

[warped ledge]

Called

[warped ledge]

#official-tech-support will be able to help with the 4k capture utility app issue since it's not opening.

[tropic depot]

any compare 4K PRO VS 4K 60 PRO mk1 vs 4K 60 PRO mk2 ?

[past basin]

The original 4K60 Pro and the Mk2 only have a few changes - smaller card (with low bracket option), the ability to be used by more than one app at a time, and HDR support (with tonemapping). I'm not aware of many comparisons on the new one yet though, but I'm sure they'll pop up during the next couple days if you don't want to manually compare them yourself. The basic idea is they're largely the same but with higher resolution and refresh rate support to match the HDMI 2.1 bandwidth.

[maiden jay]

A new line-up of capture cards released, Congratulations! But where do we fall? I'm someone who's experiencing BSOD issues with my 4K 60 Pro MK2, which I bought brand new with the same enthusiasm & energy back then, but I've been so frustrated since last 2 months now. Elgato x Corsair, two big names, and not a single person to tackle this issue professionally? It's literally screwing up my entire streaming experience, I own a bunch of corsair & elgato devices and never been into any such issues, this is the only device that has given me such nightmares, will someone ever help me genuinely to fix this issue?

• I upgraded my RAM from 16 to 32 just because of this issue
• I've updated the bios to the latest version
• I'm using a very high speed 8K HDMI cable

I've tried everything, including reverting the drivers to previous versions, also to a beta version provided by one of the staff members, still the same. Multiple support emails, searched whole Internet but still no luck, I can't even return it as its bought an year ago, what am I supposed to doA new line-up of capture cards released, Congratulations! But where do we fall? I'm someone who's experiencing BSOD issues with my 4K 60 Pro MK2, which I bought brand new with the same enthusiasm & energy back then, but I've been so frustrated since last 2 months now. Elgato x Corsair, two big names, and not a single person to tackle this issue professionally? It's literally screwing up my entire streaming experience, I own a bunch of corsair & elgato devices and never been into any such issues, this is the only device that has given me such nightmares, will someone ever help me genuinely to fix this issue?

• I upgraded my RAM from 16 to 32 just because of this issue
• I've updated the bios to the latest version
• I'm using a very high speed 8K HDMI cable

I've tried everything, including reverting the drivers to previous versions, also to a beta version provided by one of the staff members, still the same.

Multiple support emails, searched whole Internet but still no luck, I can't even return it as its bought an year ago, what am I supposed to do now?

[real quarry]

4K X and 4K Pro over the 4K60 Pro Mk.2 allow better passthrough framerates but you sacrifice capture quality. With the 4K X you lose the ability to capture HDR at the higher refresh rate of 4K144 and even 4K60 and with the 4K pro at 4K144 or 4K240 passthrough you lose the ability to capture in 4K and have to capture in 1080p. EposVox out a nice video explaining all this good mess 🙂 https://youtu.be/BMEGV7ltc2Q?si=k7cSiXfk4RvcrbY0

[robust elm]

alr my capture card (Hd60 x or wtv) has been buggin on my ps5. tom clancys rainbow six seige is like 14 fps and the ps5 says its like 120-140

and fortnite on 120fps mode

ive tried changing the settings resetting the settings and uninstalling n reinstallling

ion know

and i got a 3060ti that aint bugging

[past basin]

What resolution are you playing at? The HD60X can only do 4K capture at 30fps max (though it allows 4K60 passthrough).
Since it's an fps I'm assuming there's a monitor hooked up in passthrough - is that also affected, or just the captured video?

[split burrow]

Hi, I have a question about a stutter sound problem during my stream on Dayz, I use a double pc streaming, equipped with elgato HD60 pro, windows 10 for both PC, latest software version for obs and elgato game capture.
Here is the video with the stutter sound problem: https://clips.twitch.tv/UnsightlyAssiduousClipsdadBrainSlug-gWzOD-xGtOkIJFrj
Thanks a lot for help

[mortal crescent]

my elgato is not working

i have a new usb 3.0

my hdmi is not broken pls help

[mystic basin]

What is the BSOD error code that you get? You can find it in event viewer if it goes by too quick

[maiden jay]

SC0710, driver IRQL less or not equal.

[mystic basin]

Yeah that’s definitely a driver level issue, I’m guessing you’ve force removed it through command prompt and tried a reinstall?

[maiden jay]

Yeah, not through command prompt but through device manager.

[real quarry]

Watching some of the videos from Elgato on these new capture cards. I understand HDMI passthrough bandwidth being capped at 40Gbps is limited I guess by the card and not the HDMI port. Also I understand that the capture quality such as the 4K X being capped at 4K144 SDR and the 4K Pro having to scale anything 4K60+ down to a quarter of the resolution (e.g. 8K60 down to 4K60 and 4K240 down to 1080p240) are both limited by their interfaces such as USB 3.2 Gen 2 and PCIe 2.0 x4 respectively. Is there a way software/firmware updates could remove these caps in the future? Such as using USB 3.2 Gen 2x2 increasing USB bandwidth to 20Gbps? PCIe 2.0 16Gbps cap to 3.0 32Gbps? They use the pinout I think? isn't it just different encoding?

[past basin]

Generally that's not something that can be patched as it's definied in hardware by the chipsets used.

If the card were designed with say a USB4 chipset and only enabled for 3.2 or something it could in theory be possible, but that's an extereme rarity to happen

[warped ledge]

I’ll be getting both soon. I’ll be able to help with them.

[thick leaf]

Anyone else get issues where obs will have a green screen or a super colorful static screen from the 4K capture utility? I either have to restart my ps5 or unplug and plug the hdmi cable to reset. Using 4k60 pro

[limber mist]

these are hardware limits, by hdmi and by the cards, we're still working on the devices and they might support something more here and there but we can not double the bandwidth

[robust elm]

1080p idk its just really laggy

and no its just whats being captured

[past basin]

Does it lag on the preview window too or just recording/stream?

[warped ledge]

I do from time to time, but closing out and reopening seems to do the trick. Hopefully the newer cards don’t have this issue. I’ll be playing with them soon enough!!!

[brazen pasture]

I just found out my 4k60 pro isn’t compatible because I have a Ryzen 5 instead of a 7, it’s still usuable, but every now and then I’ll get a blue screen

[warped ledge]

Yeah hardware limitations. It has to meet the requirements for it to work optimally. If it’s working that’s great though. Might be time for a pc upgrade.

[gleaming garnet]

So ryzen 7 is needed or is it the generation that matters like 3800 vs 5800

@warped ledge idk if I tagged u cus I'm genuinely curious sorry if double tag

[warped ledge]

I hope this helps! https://help.elgato.com/hc/en-us/articles/360055661032-Elgato-Game-Capture-4K60-Pro-MK-2-System-Requirements

[limber mist]

that belongs, we made the hardwarespecs before the ryzen 5 3xxx came out, we're investigating bluescreens right now - you can feel free to check out our latest driver which is still a beta but hopefully helps: https://edge.elgato.com/egc/windows/drivers/4k60-pro-mk2/Game_Capture_4K60_Pro_MK2_1.1.0.202.exe if you send me your dumpfile i can have a look what caused the crash (can't see everything but sometimes this can be caused by a side effect)

[brazen pasture]

Ok I literally just bought the cpu about 3+ weeks ago cuz I my pc had an amd fx in it before. I will check it out when I get home from work today

[limber mist]

so 3. 5. or 7 ryzen gen?

not first or second

[heady hare]

Can I operate more than 1 4KX with 1 PC to support several cams? Or can I operat 1 4K PRO and 1 4K X together for at least 2 cams on one PC?

[wanton cliff]

Cameras or PCs/Consoles? If cameras what resolution and frame rate are you trying to capture?

[wanton cliff]

Yeah I ended up cancelling my 4K Pro and going with the 4K X because 95% of the time I'm using the gaming pc which is 1440p240. Frame rate capture is not a deal breaker to me over resolution. So the 4K Pro only doing 720p240 with no option of higher resolution 120/60fps options was why I switched my order. Will be perfectly happy with 1440p60 capture with 1440p240 pass through. If the next version of the 4K Pro can do that I'll move to that, much prefer internal cards (my setup really doesn't need more cables and boxes 🤣).

[runic radish]

Does anyone know if there’s a way to record my Xbox using my hd60 x but only with one monitor and just have my pc record it on a different hdmi

[frosty badge]

Greetings to everyone. I am currently using two different computers. I want to purchase Game Capture 4K60 Pro MK.2 to be able to record 4k 60FPS. I use AMD for gaming. The Intel one is for broadcasting and other operations. After purchasing this device, I am thinking of using it for an INTEL device. Do you think the system is sufficient for recording or broadcasting? Can I register comfortably? Do you have any recommendations?

Thank you so much.

[gentle rapids]

So the new 4K X is pretty awesome, I’ve been playing with it a bit, mostly with my gaming PC running at 4K120 HDR and that’s been working great. But my PS5 which is also hooked up to the same HDMI 2.1 AVR as my PC, is showing a black screen

Signal path is PS5 > AVR > 4K X > LG OLED

same PC hooked up to the AVR works with 4K120 HDR and G-Sync activated

[brazen pasture]

It’s a Ryzen 5 5500

[north light]

I ended up going for a 4k Pro because I’m currently saving up for a 4k 240hz OLED monitor and it can do 4k 240hz passthrough, 1080p 240hz capture. Though I wished that it could do the same capture as the pass through though lol

[signal thicket]

Need some help. Just got the HD60x so I can have VRR from my ps5. I use an Astro mixamp for my headset and it worked perfectly with the HD S, but the set up for the HD60x is making the screen split. What can I do?

[gentle rapids]

You should consider buying one of the new capture cards (4K Pro or 4K X) so that you can enjoy higher resolution and frame rate while gaming. But that computer build will definitely be amazing for encoding a stream. EDIT: I agree with @north light below me though about the Intel CPU being better for gaming.

[north light]

For sure the new capture cards will be really good with your setup. As for choosing between Intel and AMD, I’d choose Intel for gaming and AMD CPU for streaming as your encoder in OBS because they deliver the best quality for a dual PC setup.

[wanton cliff]

Yeah I've had the UltraGear 1440p240 OLED since launch (likely was the first US order since they accidentally had the page visible to search engines but not their main site at midnight launch day). It's right next to a 27" 4K and honestly I don't see any difference when gaming. Love that picture OLED gets. Gamed on a CX55 OLED that was set back to a distance that resulted in the same perceived size as a 27" monitor at my normal gaming distance before I got the UG.

[north light]

Oh yeah, the UltraGear monitors I heard have been incredible. I’ve been using a 1080p 240hz monitor for 3-4 years and decided to skip the 1440p route and have gone with 4k since OLED is becoming a thing for it now.

[wanton cliff]

Only time I notice the difference is photo editing. Which is when I use the 4K. (I wish there was a mount that allowed me to just rotate/swap which one was in the middle of my 3 monitor setup 😂) . Looking to upgrade the 4k to one of the 4K UltraFine OLED LG's for editing.

[north light]

That’ll be something! 👀

[warped ledge]

I’m thinking maybe next pcie card may be a fully loaded card that can do amazing capture, with the new tech in the 4K X. it’s just hunch, and passthrough is 100% fine. I got both cards though. I’m saying I deserve it, and I’ll be able to make videos on them. I’m actually excited to use my Rommie’s Mac m2 chip for the 4K X.

[north light]

Oh?! Many people that I’ve talked to were pretty much saying the same thing. It seems that the 4K X got more hyped than the 4K Pro. And that’s also good to hear with how Apple Desktops/Laptops and iPads are coming to play with these cards too.

[warped ledge]

Yeah, I’m kind excited to test on my iPad if my iPad doesn’t meet the specs, I may need to upgrade in the near future. I’ve been meaning to upgrade, but other stuff I wanted first.

[north light]

Ah I see. It’s all about trial and error and meeting those expectations 100%. And of course, the budget.

[warped ledge]

Yup!!!

[north light]

That’ll be exciting news to see how certain iPads will play out from these new cards.

[warped ledge]

If I upgrade I’m getting the 12in one. I want a bigger screen.

size matters

[north light]

Agreed!

I’m all for singleplayer and exploration, so I’m looking to go for a 4k display at some point.

[warped ledge]

I was gonna wall mount my tv in my office for games and movie night. Or maybe look for a 4k240hz vrr allm tv/monitor

But first a 5090

That is my next big purchase

[north light]

I have a 4090 so I’m chilling. A 5090 whether it’ll come out this fall or next fall would be something!

[north light]

I know that Alienware recently released a 4k 240hz vrr allm for $1200 on Dell’s official website. And the feedback from YouTubers were generally impressive. I might get it as well down the line, I know a buddy of mine recently just got it, so I’m waiting to hear back from him once it arrives at his doorstep.

[warped ledge]

I would love a 4090, but since I’m aware 5090’s are coming I can wait.

[north light]

And their protection plan is really good.

[north light]

That’s understandable. And recently starting with the 3090s, the performance now hits the last generation pretty hard.

[warped ledge]

My 3080Ti gets mad at me.

[north light]

My 3080 was like….

[warped ledge]

I can relate!

[north light]

At least I don’t have to upgrade the WHOLE rig!

[warped ledge]

Very true! Same! just my GPU!

[north light]

It’s honestly such a blessing.

I’m mostly in for the 4k 240hz stuff on the new capture cards.

If I was going to do 4k 144hz, then I would’ve chose the 4k X.

[warped ledge]

I got both to see what I would use what for.

[north light]

I wished to get both too because I love testing tech stuff! But I’m going after that Alienware 4k display.

[warped ledge]

There are 4 contest that I know going currently! Enter them!!!

I’ve won a few times for other products, you never know! Anyone could win!

[north light]

Hold up wait a minute!

[north light]

All RNG, I’m not surprised.

[warped ledge]

It’s not rigged! I swear! It was awesome to even win a Corsair Xeneon monitor!

[north light]

Oh?!

RNG is never rigged, I had to grind hours upon hours upon hours to get a god roll weapon and armor stat, and of course I would in the end after like 16 hours of doing the same activity nonstop.

[warped ledge]

It’s an awesome monitor! It’s the OG version though, They have a few new ones!

[north light]

Is it really?

[warped ledge]

Yes!!! But it’s 165hz and amazing!

Great colors too!

No hdmi 2.1 but it slaps!

I also love my Samsung Ultrawide

[north light]

Nooooooooooo!

But still that’s awesome!

[warped ledge]

My tv has 2.1 on all ports and has vrr in n all 4

So I’m good!

[north light]

Oh yeah you’re straight then!

My current is 2.0, but will be getting that Alienware one for the PS5 and dual PC setups that I currently have.

[warped ledge]

I may be rocking Dual soon as I get a 5090. my 3080Ti Will be used for streaming.

At some point I maybe get a 4080super or 4090 for it, but way after the 5090 comes out. But then prices should drop.

[north light]

That’s a great setup! However, there’s an AV1 encoding beta test that’s currently going on with Twitch and in order to get AV1 encoding, you’ll either need a 40 series GPU, AMD 7000 series GPU, or an Intel Arc GPU.

[north light]

That’s a smart move in my opinion.

[warped ledge]

Yeah, I’m aware. I just have to budget and by the time a 5090 comes out, then I can look for a 4000’s for my amd build.

[north light]

Ah I see! Overall it is a great time and plan to evolve!

[frosty badge]

I am currently using HD60 X as a capture card. Because my graphics card was too big, I couldn't buy M.2 4k Pro. I will soon receive the equipment that I can put in a vertical position for the 4090 graphics card. I think this way I will be able to access the M2 slot.

[gentle rapids]

Get the 4K X.

[frosty badge]

I was always using the graphics card as an encoder while broadcasting. I'll show you the setting I used while recording as a screenshot. I have made 4K uploads to the EY Gametv YouTube channel before. Can you please help me review and choose and if there is better video quality?

[north light]

These settings are also really good. And if you’re on YouTube, then you should stick with the GPU as your encoder because it supports AV1 encoding.

[frosty badge]

I did not change the bitrate and chose the AV1 encoder as you said. I will try to add a new video today using the processor. I've never tried anything like this before. After choosing the processor encoder, I won't have any problems if I set the bitrate to 140K, right?

[north light]

Correct.

[frosty badge]

I will try this. Thank you. I'll add a video soon.

[gray narwhal]

My HD60X will no longer capture my ps5. I unplugged the power cable from the computer one time and now it wont work anymore. It used to show a white light and now all i ever get is a blue light. This is a brand new capture card.

Anyone able to help? This has been rough

[north light]

Have you tried unplugging all of the cables and plugging them back in, switching cables, and getting the latest update for the HD60X in 4k Utility?

[gray narwhal]

When i plug in the cord that goes to the ps5 to the elgato it goes from white to blue. It only happens when i do that. Do i need a new HDMI cable?

[past basin]

Blue light indicates good HDMI signal.

[north light]

Hmmmm. Which hdmi cable is that?

[past basin]

What happens on the PC when you try to use it?

[north light]

I use all of the hdmi cables that come in the box.

[gray narwhal]

its the hdmi in i believe

its the hdmi from the ps5 to the capture card

when i unplug it it goes back to being white

nothing. my hd capture shows no signal

[past basin]

HD Capture? You're not trying to use the HD60X with the older Game Capture HD are you? That app was never updated for the HD60X - it should be used with the 4K Capture Utility instead

[north light]

Do you have another hdmi cable that you could use and test it out just to see if it’s just the cable?

[gray narwhal]

im using 4k capture utility. I changed the cord still the same problem. no change

[north light]

Are you trying to capture 1080p60, 1080p120, or 4k60, 4k120? As well as 1440p120?

[gray narwhal]

whatever is the setting straight out of the box

[north light]

You’ll need to disable DHCP on the PlayStation

[gray narwhal]

I have done that

[north light]

In your PS5 settings, is your 120hz output set to automatic or off?

[gray narwhal]

still no signal. but i can see the pictue in the input

[north light]

It could also be connecting it to a different USB port in the motherboard as well.

[gray narwhal]

i need to try and plug it in to a different usb

[north light]

Try that. I connected mine to the blue color USB port of the motherboard.

[gray narwhal]

i unplugged one of my usbs and it started working again. goodness

not sure what thats about lol

[north light]

Yeah it’s weird. But I’m glad you got it resolved!

[north light]

@warped ledge Apologies for the ping, but where are the giveaways located at?

[warped ledge]

2 on Twitter! Blerp, and One directly from Elgato! There is a Discord one, and I think there is one more. Maybe it was these 3.

https://x.com/elgato/status/1753477489283010774?s=46

https://x.com/blerp/status/1753458034989568087?s=46
#giveaways message

Elgato (@elgato) on X

🎉 GIVEAWAY 🎉

To celebrate the launch of our new capture cards, one lucky winner will get their choice of either 4K X or 4K Pro.

To enter:
1️⃣ Follow @elgato
2️⃣ RT & ♥

Winner will be chosen February 8th.

Twitter · Feb 2, 2024, 5:56 PM

Blerpy (@blerp) on X

Free stuff Friday!

We’re giving away this El Gato HD60 Capture card!

To enter:
• Like this post
• Tag another creator
• Tag elgato and see if they’ll give us another one to give away 👀

Must follow @blerp and @elgato

Twitter · Feb 2, 2024, 4:39 PM

[north light]

Oh wow thanks! This is juicy! 👀

Yeah I only did the Discord one, not on Twitter.

[warped ledge]

https://tenor.com/view/doja-cat-star-wars-gif-25078126

[north light]

[quartz spindle]

I have a question, What's better to get? A external Capture card or a Internal?

[north light]

That depends on what you’re doing and what setup you have.

[quartz spindle]

It's for gaming

[warped ledge]

https://tenor.com/view/dungeong-gif-3654754744145897317

Based on the username, They want the BEST IN THE WORLD!

JK about the meme! Seemed funny, not intended to be hurtful, but playful! They love taps!

[quartz spindle]

LOLL

[warped ledge]

It really does depend on what your end goal is. What kind of videos are you wanting to make, and what resolution do you want to capture, output, or passthrough

[quartz spindle]

I'll be very honest..... I only know about capturing in 4k idk too much about outputs and Passthrough

[warped ledge]

So 4K X is probably ideal for 4K Capture. Did you know it can Capture 4K 144!

[north light]

[north light]

Here’s a chart if you want to see it, but the 4k Pro chart is all blue, not a single green.

[warped ledge]

https://tenor.com/view/masters-of-the-universe-skeletor-mot-u-gif-5430301619065962680

I need sleep! See y’all tomorrow!

[quartz spindle]

so the 4k X can capture 4k60

[north light]

Yup

[north light]

Good night!

[quartz spindle]

i might go with that 1

[gentle rapids]

Only in SDR

[quartz spindle]

What's the difference between SDR and HDR?

[gentle rapids]

One is SDR and the other is HDR

The difference is in the dynamic range of luminance. Hence the words that the letters stand for

[north light]

High dynamic range and standard dynamic range. On console it’s beautiful with HDR, but with Windows I’m not a big fan. But that’s just my opinion.

SDR still looks beautiful on both

[split burrow]

up

[limber mist]

that's fine in general, could you open up a ticket if you see issues at help.elgato.com for documentation and help?

[limber mist]

you can also find a quiz on our site the "quality capture guide" https://www.elgato.com/us/en/p/game-capture-4k-x https://www.elgato.com/ww/en/p/game-capture-4k-pro that should be easy to use and answers what you can capture with your source

[limber mist]

the 4k pro can also capture 4k60 and also in hdr if the input is 4k60 hdr - like the 4k60 pro mkII, what device fits to your needs can be found on our page, some people want higher resolution (4k pro), or higher framerates (4k x), some people prefer a lower price and that's also fine if they just need 4k60 or less (hd60 x/4k60 pro) we hope that we have a device for everyone

[gentle rapids]

I'm having trouble getting the 4K X to capture my PS5's signal. It captures my RTX 4090 PC at 4K 120 just fine. Cables all work at full HDMI 2.1 and work at 4K 120 HDR without the 4K X device

the 4K Capture Utility shows no signal coming from the PS5 and there is no passthrough either

[limber mist]

please make sure hdcp is off on your console we respect this copyright protection and won't show any picture while this is active

[next oasis]

Anyone here plays console through OBS windowed projectile with Elgato 4k60 pro mk2? If so do you have stuttering? I feel sudden fps drops in preview window whenever playing and using ps5 included hdmi cable which should not have issues.

[gentle rapids]

Yep, that was it. Thank you

[gentle rapids]

This is an issue inherent to the OBS preview screen. There is no way to fix it. I've tried and have asked everyone about it.

[next oasis]

I'm testing it now with gta again and it seems in runs in 60fps and then drops to catchup or something.

[gentle rapids]

it will always do that with everything.

[next oasis]

You recon new 4k pro will work better?

[gentle rapids]

the OBS full screen projection will always have frame drops. it doesn't matter what hardware you use. It'll be smooth for a while and then get choppy.

[next oasis]

Roger thanks 😄

[gentle rapids]

I tried using that to clone my PC display in HDR to my HDMI output and could not get around the frame drop thing.

[mild hawk]

Hello guys! I was thinking on buying the shure sm7b, but I dont know if the preamp I have chosen goes with it. Could someone tell me? preamp: https://www.amazon.com/MAONO-Cancellation-MaonoCaster-AMC2-NEO/dp/B0CC886Z84/ref=sr_1_3?crid=1UNEI9QOTWVFI&keywords=One%2BPodcast%2BInterface%2Bfor%2BSolo%2BContent%2BCreators&qid=1706969359&s=musical-instruments&sprefix=one%2Bpodcast%2Binterface%2Bfor%2Bsolo%2Bcontent%2Bcreators%2Cmi%2C172&sr=1-3&ufe=app_do%3Aamzn1.fos.18630bbb-fcbb-42f8-9767-857e17e03685&th=1

[runic radish]

Does anyone know if there’s a way to record my Xbox using my hd60 x but only with one monitor and just have my pc record it on a different hdmi

[past basin]

Not really a question for Capture Cards - or the Elgato discord in general really.
But you'd be redlining the preamp in that interface for a SM7B. Reccomended gain to aim for is 60dB on the SM7B (may vary a little based on your setup). That setup caps at 60. It might work but you'd be better off with something with a bit more room - like the Wave XLR's 75dB. Rule of thumb is you get the least noise if you can keep the preamp under 80% of max (not that above that is unusable, we're just talking optimal)

[past basin]

I'm not sure I understand the phrasing here - is there just one monitor total between the Xbox and the PC?

[runic radish]

Yeah I only have one monitor

[past basin]

You can in theory just capture the Xbox to the capture card and watch it on the captured video feed - there's a short latency of like 30-40ms there though with the HD60X, so I wouldn't suggest it for FPS for Soulsborne style games. Works fine for stuff like RPGs and the like though.

Alternatively if your monitor has two inputs you can switch between them.

I've also seen people use a tablet or phone to remote into the PC to control OBS while it's not connected to the monitor

[runic radish]

Yeha that’s what I used to do on obs but I wanted to change it so I could get better fps

[mild hawk]

I dont want to spend over 600$

[runic radish]

By 2 inputs do u mean hdmi?

[mild hawk]

Im trying to keep it under 600

[past basin]

On both mic and interface? I'd suggest not aiming at the SM7B if you're on a budget - it's a nice mic, but overkill for most streaming setups. Maybe aim for hte MV7 if you're not interested in the Elgato mics. SM7B will need a beefy interface to run.

The MV7 can drive right off it's own USB

That said that question is better aimed at #general or #wave-audio if you're interested in any of the Elgato audio stuff. Not capture cards

[runic radish]

Nevermind I got it thanks for trying to help buddies

[mild hawk]

Does a 75db preamp under 90$ exist?

[past basin]

No idea. The audio folks might know, but you're asking in capture cards, on a discord aimed at Elgato products specifically.
But driving a $500 mic through cheap no-name interface kinda defeats the point in a lot of cases. Especially if you haven't already invested in acoustically treating your recording space first.

There a reason your focusing on the big mic first?

[mild hawk]

Its because I dont want to spend thousounds of dollars on diffrent microphones. I want to buy a microphone that lasts a long time and is good quality. I heard the shure sm7b lasts up to 10 years.

[ripe temple]

Then why not spend an extra 100$ for a better interface

It’s like buying a Van Gogh and framing it in plastic

[past basin]

10 years is lowballing it. Most brand name XLR mics in the pro space should last that easily. MV7, SM58, SM57. Most of the Rode lineup. I would expect the Wave DX to do it too, if it had been out 10 years for us to have the data

[warped ledge]

Let’s move this to #wave-audio

[signal thicket]

Can anyone help me with some elgato HD60x and ps5 issues?

[north light]

I was looking for this too, haha thanks for the link!

[north light]

What’s up?

[signal thicket]

So I’ve used a HD S for the longest time. And I use a Astro mixamp to capture audio from teammates etc. because PS5 audio is dumb. But I got a HD60x so I can use VRR and it look better but when I connect everything the screen is splitting.

[warped ledge]

Did you change the edid to display?

[signal thicket]

I’m not sure. I’ll have to check.

[mild hawk]

Ok thanks! I got a better preamplifier

Is the Vocaster One Podcast Interface good

?

[ripe temple]

Idk do your research I’d say

[past basin]

Check with the audio guys in #wave-audio . Capture cards are for video capture. It's a Focusrite and meets your gain needs so probably. But again you're asking the video people here :p

[signal thicket]

Even on display I tried it and the screen blue screened. The video went through on the 4K but my monitor blue screened.

[past basin]

All I can say is I've been using the Focusrite 2i2 with my MV7 controlled though my StreamDeck+ for a while with good results

[signal thicket]

Yea it didn’t do anything

[past basin]

Your system blue screened with the HD60X? If you check in settings in 4K Capture Utility, what firmware version are you on (if Vic didn't already ask earlier).

If the card is having stability issues it might have an older firmware

(since it uses the OS's UVC drivers those should be pretty stable)

[signal thicket]

Yea it’s updated. It’s going through a and switch different things. The screen either splits, blue screens or when I switch an input it’ll say VRR not supported. Which is kinda the whole point of the HD60x

[warped ledge]

Sorry stepped out! Had to go get essentials

[north light]

What’s your monitor?

[signal thicket]

It’s does over 200fps easily when I stream on PC using the elgato HD S+

[past basin]

What happens if you try the EDID set to Internal instead of Display or mreged?
I've seen the split screen thing before I think (happen to have a screenshot?) and last time I saw it, it was related to VRR

[north light]

Does this monitor have HDMI 2.1 support?

[past basin]

Internal will send the cards EDID only to the PS5 which should only let it use HD60X supported VRR spec

(this might throw if off on the monitor though - we're doing it mostly to test)

[signal thicket]

Yea it seems to be with VRR but isn’t that the entire point of the HD60x.

Hold I’m switching some cords around. And I’ll take a screenshot if it comes up.

[past basin]

The HD60X also bought in high refresh rate support, but yeah VRR was a big feature for it.

[signal thicket]

This is with it on internal.

I put it on “display” it automatically turns off VRR

[slender tundra]

Hello, can somesome tell me if I can use the 4K X with USB Type A port that is 3.2 Gen 2?

[past basin]

That's unusual - in Display mode the EDID for the screen itself should be passed to the PS5. If the screen has VRR support it should still kick in, though the HD60X might have dropped out. VRR works fine on the PS5 and the screen without the card, right?

[north light]

According to your monitor specs, your monitor has HDMI 2.0 support, not 2.1. Your monitor needs to have 2.1 support in order to capture VRR.

[past basin]

The HD60X is also HDMI 2.0. VRR is optional on HDMI 2.0, it's not just part of the 2.1 spec

specifically the 2.0b revision

[signal thicket]

That’s correct.

[north light]

My monitor has HDMI 2.1 support and it captures VRR without any screen splitting. That’s my best guess.

[past basin]

And on Internal, what does it do? Same splitting?

[signal thicket]

Yea same problem. Or it turns off VRR completely.

[north light]

You can get a HDMI 2.1 splitter for the HD60 X for that as well. And you’ll need a monitor that has 2.1 support for it.

[signal thicket]

I have a strong feeling the problem is going through the Astro mixamp connection as well. There’s just so many connections happening. But from what I’ve seen that’s one of the limited ways to catch teammate audio.

[north light]

I do think that it’s NewsCaster’s monitor and other things related is the main cause. According to Internet research, you’ll need a monitor that has HDMI 2.1 support, and an HDMI 2.1 splitter that goes with the HD60 X. I don’t think I’ve ever seen 2.0 monitors capturing VRR. But that’s just from my observations.

[past basin]

You really shouldn't if the monitor supports VRR over 2.0. I've seen a number of folks with it working fine on 2.0 in passthorugh - but in the event of a compatibility issue the splitter trick would bypass it all.
That said it might be worth reaching out to official support on this too - http://e.lga.to/help. I've seen it crop up enough lately I'm sure they have internal help docs on it

[north light]

That’s good to know, thanks! I just never seen or heard of VRR supporting 2.0 monitors rather than 2.1 monitors.

[signal thicket]

Thanks guys. This is driving me insane.

[forest heart]

If anyone has the new 4K Pro, does anyone know how many apps it can stream to maximum? Unsure if it was ever specified. Unsure if resolution and frame rate have a factor, but I’d like to know if it’s possible to stream to more than two apps at a time.

[warped ledge]

What do you mean by how many apps?

[forest heart]

Sorry for the small delay,

For example: In my setup, I run one instance of OBS to stream and record my VODS. This VOD contains my entire overlay and I was looking to also record my raw gameplay on the side. I want to be able to stream my gameplay to my Discord friends as well, which should theoretically be possible with the multi-app support. What I was curious about was whether or not I could stream the feed to one instance of OBS and Discord, but also to a third app. Possibly another instance of OBS to just record raw gameplay for editing.

[warped ledge]

So I know 4K capture utility can rec. OBS can stream/rec at the same time, but idk if throwing Discord into the mix will have issues. I mean you can test it but remember your gpu is encoding.

[hot jolt]

I was wondering if I would have any delay or issues using a hdmi switcher with my hd60X

[forest heart]

Sounds good, thank you so much!

[forest heart]

This is going to 100% depend on your switcher. I use an HDMI Switcher to switch between PC, Switch, and Xbox gameplay. My gameplay for all three through a switch is nearly instant to almost exactly the same. I've had no issues.

[hot jolt]

Copy, it would be for a duel pc setup. My streaming pc had all 4 inputs on my graphics card filled so I was thinking throwing one of the monitors that i play on with gaming pc on a switcher with the capture card

[forest heart]

Oh that should work good. Unsure if you bought an HDMI switcher, but if not, I can recommend you the one I purchased

[hot jolt]

I have not. I just now thought of this issue Lmao. I would love a recommendation

[forest heart]

https://www.amazon.com/Ultra-Switcher-Audio-Extractor-Remote/dp/B07K6WH9V7/ref=sr_1_3?crid=3AZBN17UZRUE4&keywords=orei%2Buhd-401&qid=1706993228&sprefix=orei%2Buhd-401%2Caps%2C110&sr=8-3&th=1

[hot jolt]

♥️

[warped ledge]

I'm so stoked! Since most stream are still 1080p I'm ok with this! Passthrough is awesome! (Forgets to turn off HDR. lol)

[viral frigate]

Not detects

[warped ledge]

is that a micro usb, or usb 3.0?

[past basin]

I think the original Game Capture used a USB 2.0 Mini B. But if it's not the original cable make sure it's rated for USB 2.0 speed

[warped ledge]

I'm hopping out for the day. I'm gonna be testing my Xbox Series X and PS5. Then Persona 3 Reload!

[past basin]

Persona eh? See you in a week then?

or two

[warped ledge]

Nah, I get bored easy, but low key play off stream after the first few streams.

Revisit it over time.

Sadly there aren't a lost of console games out that do 120 😦

PC on the other hand... YES

[past basin]

That doesn't tell us if it's a USB 2.0 (hi speed) or USB 1.1. Can you download and run USB Tree Viewer? https://www.uwe-sieber.de/usbtreeview_e.html That'll give us an idea what's going on with the card's connection

[warped ledge]

ok toodles!!!

[past basin]

good luck with it!

[past basin]

Good, what does it show on the right side there?

[past basin]

Good, it sees the card and is connected at the correct speed. That's a good start. Now we can start poking at why Game Capture isn't seeing it

First off what version of game capture is installed there?

[viral frigate]

how i see that

[past basin]

I think either the info icon on the top right or in settings under about

It's been a while since I used Game Capture, so I can't recall where offhand sorry

[viral frigate]

now detects but only appears my monitor

.-.

in bucle

[past basin]

Check that you've got things plugged in, in the right order. The HDMI IN on the card should be connected to the console (or whatever other thing you're trying to capture). to get the screen up there you'd have to have it connected to the HDMI out of a comptuer

(unless this is a dual pc setup?)

[viral frigate]

is a laptop

[past basin]

Yeah, check they're plugged into the right sides of the card then. They're probably just flipped

[past basin]

I can't read the ports from that. Check that the console is plugged in the HDMI in and not the other way around.

Also is this hooked to another monitor in the passthrough?

[viral frigate]

it finally got detected

phew

[past basin]

Glad you got it sorted

[viral frigate]

ty for the help arc

[past basin]

No worries. Good luck with it

[viral frigate]

i came back

[sleek viper]

Hey guys, I've searched the entire internet but found nothing. However, could it be that the 4K X on OBS (Mac) not have XRGB 4:4:4 as an input format under Video Device Support, but only on Windows, for example, at 1080p60?

[past basin]

That just means another app is trying to use it at the same time. It shows up as a camera so if any other app like Discord, Teams, OBS Studio, etc, is trying to use it as a camera, that'll be the error that pops up in Game Capture HD (other apps will just get a black screen)

[past basin]

It's possible, but I don't know for certain. I know the Mac lacks certain colour formats when used with things like webcams and capture cards which is why the 4K X can't do HDR capture on a Mac.

(OBS won't eve list the P010 10 bit format as an option)

[viral frigate]

how i fix delay btw (?

[past basin]

All capture cards have a delay - the game capture HD being one of the older ones I think the delay is about a quarter second, as opposed to newer ones were it's only like 30-70 milliseconds.
Some of the delay might be software, you can try another app like OBS, but most of it is just hardware. It takes time to convert HDMI into something the PC can make use of. Typically this is why folks use the HDMI passthrough (the HDMI out on the card) plugged into another monitor - the HDMI to HDMI connection doesn't get the same delay.

actually game capture might be closer to a half second now that I'm checking on it.

[viral frigate]

i see

[warped ledge]

Hope everyone has a goodnight! I’ll be helping tomorrow.

[north light]

Have a good night!

[warped ledge]

You too!

[blazing quiver]

Is it better to clone my monitor or pass through from the card? 4K Pro. I feel like my Warzone frames are suffering since upgrading. I’m playing 1440 240.

[past basin]

It can vary based on your setup - even something as simple as driver versions can affect cloned display performance. I prefer to clone when I can, but sometimes passthrough will work better. The easiest way is to try it the other way with your own setup and see what happens.

[severe ore]

Hey i have a math ish question,
Im thinking to buy the 4k pro in the near future but i am wondering if its going fit in my pc with my gpu
My gpu is the rtx 4070ti from msi the trio gaming x variant or something (3 slots)
And my motherboard is a msi mpg b550 gaming edge

[north light]

What are you trying to capture? A PS5? Xbox Series X? A PC? And do you have a dual PC setup?

[severe ore]

all the above

but don't have a dual pc setup (yet)

[north light]

You can send a picture of what the inside of your PC looks like

[blazing quiver]

So I'm trying passthrough and my monitor is just a black screen. I adjusted the resolution to match my monitor but I'm still not getting any video.

I can see video in the 4K Capture Utility

[warped ledge]

HDCP is off?

[severe ore]

currently not

[north light]

According to the chart provided, your OBS must capture it as 720p240

[north light]

No problem

[blazing quiver]

I'm not using OBS, I switched from monitor cloning to passthrough. And video isn't passing through.

[north light]

Got it. Try switching the EDID in 4k Utility.

[blazing quiver]

That did it. Had to change the EDID (Internal) to 1440p

Ugh, not it won't go above 60 Hz. If I select anything higher it doesn't display video on the monitor.

[north light]

Can you change it to 720p?

Or anything lower for higher hz capture?

[serene marsh]

Hello, I have a HD60x and randomly it has stopped getting capture from my Nintendo Switch it it blinking red on the captuere card and ideas why it could be doing that

[frank pivot]

when i had the first elgato card that they ever released, I would delay my mic and camera at the time by 200 ms I think, that would sync up my reactions to the gameplay. Most you can do to compensate the delay on the card is delay yourself.

[crimson walrus]

How much input delay would I face using the Elgato 4K X with a switch OLED?

[warped ledge]

I'll find out 2/7/24.

[past basin]

The flashing red light can indicate a few things, but the usual is bad HDMI signal. First thing I'd try is another HDMI cable if you happen to have access to one. Since the Switch is only 1080p60, HDMI 1.4 will do, but 2.0 or higher is best.
Alternatively do you have any other HDMI devices that the capture card actually still gets signal from?

[blazing quiver]

I just can't figure out why my frames in MW are now only around 90. I switched overver from a avermedia livegamer 4k, constant 180 frames. 1440. Now i'm only geting 80-90 with the 4k pro.

running a 3080

[sharp shore]

testing out a capture card to play live on tiktok via PS5 & laptop. i'm able to get everything but the sound working. anyone know a fix? its an old elgato game capture hd i borrowed to see if i actually wanna buy one

[north light]

Have you read a comparison chart to see which capture card can do a pass through and capture with it?

With the Pro, you might need to follow the 1440p144 if you want the higher resolution with 144 fps

[blazing quiver]

I understand it won't capture at 1440, but it should still passthrough the 1440 signal. At leasts thats what was stated prior to me buying when I asked in the discord.

Again I had zero problems with an older, competitor product. This newer product should have no issues as well.

[north light]

That is weird.

[wooden geode]

Some new toys to mess around with

[past basin]

What software are you using? If I recall right TikTok studio doesn't access the card the same way as some other capture utilities. I believe a lot of folks just wind up doing screen capture for it using the 4K Capture Utility instead of calling it directly. There's some trick to getting audio through it I'm unfortunately not aware of

[terse umbra]

4K60 Pro MK2 wont show up in my device manager or capture devices in OBS. It show as multimedia with a yellow warning in device manager. Tried installing/uninstalling drivers from the website and changing slots on motherboard. Changed power options to disable fast boot and fast startup. Tried unplugging and holding power button down. Any help appreciated

[past basin]

Is this a new install or an existing one that started having issues? Does your motherboard have a full x4 PCIe lanes on the installed slot, and none of them are split off to any extra M.2's or anything? What does the status of the device actually say if you check the properties in device manager?

[hot jolt]

just bought a HD60X and im not seeing it on my displays, i know i need to clone to do a duel PC setup for streaming but its not showing anwhere for me to clone

[past basin]

How did you connect it? It should show up in Windows Display settings as an additional monitor to the gaming PC if you're doing a dual PC setup with cloning

But it also needs to be getting power from the USB from the streaming PC to power on and show

(and in a clone setup you don't use the HDMI Out port generally)

[hot jolt]

its now showing in the display settings

[past basin]

Sounds good then - all you've got to do is setup your cloned display in there, and it should show up on the streaming PC in the software. Good luck!

(don't forget to set the gaming PC to send it's audio to the HDMI or whatever other method you're setting up to get it to the streaming PC - apps like Voicemeeter, or Wave Link can be used on the gaming PC to split audio if needed)

[kind ember]

Hello I just bought HD60 X, did the tuto on OBS, I have a Mac
All the connections are OK, the blue LED is on but I get no video feedback when I select it as a source. Any ideas please ?

[hot jolt]

the hd60X isnt showing in the display so i then cant clone it. also not showing on the streaming pc either

wait, i have it from HDMI from gaming pc to HDMI in on hd60 then hdmi out to streaming PC

[past basin]

You said it's now showing in display settings though? You're cloning one of those to the HD60X, not the HD60X to something else. Was "now" a typo?
Also yeah, don't use the HDMI out - that's meant for a monitor if you're playing in passthrough.

[past basin]

https://help.elgato.com/hc/en-us/articles/360036388751-Capture-Device-not-working-with-macOS-Adjusting-Privacy-Settings Check this - sometimes macOS (and Windows) can hiccup on privacy settings for it because it sees it as a camera

[hot jolt]

i thought for duel PC setups you do passthrough

[past basin]

Nah, passthrough is HDMI passthrough - meant so you can watch on a monitor directly instead of having to watch through the captured video - and you're working around that with the cloning. Also HDMI on your PC is an output only (HDMI is directional) So leave out empty. HDMI in to the gaming PC, USB to the streaming PC to get the video

[kind ember]

It worked, thanks a lot

[hot jolt]

now my head is hurting.

[hot jolt]

are you available for a call by chance?

[past basin]

Sadly on working hours at the moment, i'll be like 6-7 hours before I'm free

[hot jolt]

okay, so RN i have gaming pc graphics card, HDMI to HDMI in on hd60X then USB to USB on streaming PC motherboard. does that seem right?

[north light]

Yes that’s right, however you’re missing out on one extra step.

[hot jolt]

and that would be?? a little magic?

[north light]

HDMI Out from HD60 X -> your monitor

[hot jolt]

wouldnt that just display to another monitor and not as in input to obs or slobs?

[north light]

It’ll do both

[hot jolt]

cause arcsane is saying leave hdmi out alone as that is for passthrough

[north light]

Ohhh

Hmmm

[hot jolt]

ye

[north light]

Unfortunately I’m also at working hours too. Try switching the EDID in the 4K Utility in settings.

[hot jolt]

should i have the 4k utility on gaming or streaming pc?

[north light]

Streaming PC

[hot jolt]

no signal on streaming pc

[past basin]

It's saying No Signal now, or black screen?

What color is the light on the HD60X?

[hot jolt]

no signal, its white

[past basin]

Sounds like good connection but no signal. Check the display settings on the gaming PC to make sure the cloned display is setup correctly. How many screens are on the gaming PC?

[north light]

Did you update the 4K Utility as soon as you got the HD60 X?

[hot jolt]

Display settings do not detect another monitor, so its not detecting the HD60X

[north light]

It could be in your display Windows settings then

[past basin]

This is on the gaming PC right? and the HDMI is going into the HDMI IN on the card specifically?

Also just to be sure you're using the HDMI on the GPU, not a HDMI from the motherboard, right?

[hot jolt]

its on HDMI in on capture card, this is the gaming pc. and yes its on the GPU not MB

[past basin]

Can you take a screenshot of that window to put here? alt+Print Scrn keyboard will screenshot just that one window. Photo will do too. I want to see if there's any options set that could be causing issues

(the display settings that is)

[past basin]

Have another HDMI cable you can try there?

Also what GPU are you using?

[hot jolt]

gaming pc is a 3070FE

different HDMI cord works!!!

[past basin]

\o/

Nice, glad you've managed to sort that out

If the cord that didn't work was the one in box with the HD60X they will likely replace that for you if you go through #official-tech-support

[hot jolt]

i got this off amazon as a refurbished one

[past basin]

Ah, yeah, that'll probably not be covered. But at least you know that specific cable is a problem

[hot jolt]

Thank you, I appreciate all the assistance!!

[past basin]

No worries, good luck with it!

[hot jolt]

best input EDID mode?

[past basin]

Leave it at default if it's all working. Otherwise for a cloned setup, you'd use Internal, since there's no monitor connected to HDMI out to get a Display one

[hot jolt]

copy!

[hot jolt]

so my streaming pc doesnt have a line in, only a line out, mic in. i cant use the wave link software on the mic in as a setting can i?

[past basin]

You can capture the audio over HDMI with the HD60X if you have to

Is Wave Link on your streaming PC or the Gaming PC? If it's on the Gaming PC you can use that, if not you'll want to use something like Voicemeeter

[hot jolt]

its on streaming pc

what about the 3.5mm jack on the hd60X? would that work?

[past basin]

Yes, that's a stereo line in jack

You'll just need to switch your HD60X to analog audio mode (in 4K Capture Utility)

[hot jolt]

copy

[terse umbra]

Shows this in device manager. not new has worked in the past no problem until I installed windows 11 and havent tried the card since then until now. M2 SSD and hard drive installed. I removed both to test if they were the problem but still doesnt show up. thanks forthe reply

[hot jolt]

got it! thank you!

[past basin]

Something about that sound familiar - like someone had to uninstall part of the card that did get drivers to get the full driver package to take? I'll see if I can dig up the specifics or determine if that was a fever dream I had or something

[terse umbra]

Thank you so much

[hot jolt]

@past basin another problem i found, ive been using my wave 1 on both pcs via the headphone jack on the back of the mic. using a 3.5 out the back of mic in the Mic in on gaming pc. now i have an issue when trying to hear using wave link.

[terse umbra]

I just saw this message when restarting my pc

[sharp shore]

Yeah tiktok studio.. Dang it

[urban charm]

4K X showing firmware as MCU : (invalid) any ideas? HDCP turned off on PS5. Have tested and changed cables. All cables I’ve used, when connected directly to the PS5, work and are HDMI 2.1 including the cable that game with the card. Software recognizes the card as well.

[past basin]

Ah, that sounds like the old core isolation issue. I hadn't heard of that in a while - you can turn that Windows feature off here: https://support.microsoft.com/en-us/windows/a-driver-can-t-load-on-this-device-8eea34e5-ff4b-16ec-870d-61a4a43b3dd5

That said, when you reinstalled the drivers did you grab the latest from https://help.elgato.com/hc/en-us/articles/360027961152-Elgato-Gaming-Hardware-Drivers or did you reinstall what you'd used before?

[past basin]

Sorry for the delay btw, been a busy day

[terse umbra]

thank you so much for the help

[still tendon]

I have an elgato game capture hd original from 2012 and when I try to use it for my Nintendo switch on my pc with a ryzen 5600x and a rx 6600xt the recordings are laggy but when I use my old laptop the recordings are fine , is this because of the hardware on my pc being to new for the old game capture hd?

[warped ledge]

Awe don’t spread yourself thin.

[warped ledge]

If the mcu is invalid, open a ticket with #official-tech-support they can help get that fixed

[serene marsh]

I just tried to use a diffrent cable with no advil and I don't think i have another hdmi device

[urban charm]

Thank you. I’ve done that. What does MCU invalid mean?

[warped ledge]

It means the firmware is borked.

[warped ledge]

Did you try updating something and then this happened?

[urban charm]

No. I installed the capture utility software and connected the card. That was it.

[warped ledge]

Yeah, the mcu is like a firmware. Reach out to #official-tech-support so they can fix it.

[urban charm]

I have. Would be my luck. Just got it and it won’t work. Thanks

[warped ledge]

They more than likely will RMA it. Probably send you a new one super fast given the issue.

[north light]

Poggers

[urban charm]

Would be interested to know where people are connecting it to their PC. I have a direct 10GB USB C connection on my MB. Capture utility does recognize the card.

[steady sorrel]

can you post some photos of what you've got in place currently

[urban charm]

Using the usb c connection next the to Ethernet.

[steady sorrel]

I see you have the second usb c on your board have you tried using that one instead?

[past basin]

Oh hey, I recognize that USB panel.

Hi Tub

[urban charm]

The second one gave me an error message. I believe that’s a display option.

[urban charm]

Hey there. Thanks again for all your support.

[steady sorrel]

hmm okay, any chance you have another pc you can give it a go using?

[urban charm]

Unfortunately no.

[steady sorrel]

I dont recognize that board unfortunately but have you checked to see that any and all updates to it have been applied? are other usb c devices working on it?

guessing its this one:

[crystal dune]

I am using a HD60 X alongside Wave Link. My general PC audio is fine I have no issues but when I am playing game from my capture card the audio goes funky. Sometimes it won't do it in a session and other it will dip multiple times like I'm in a tunnel.

Here is an example from my stream.

I had it happen on multiple different games.

Hardware
I9 9900k
RTX 4080
Z390 Master - Capture Card in USB 3.1

I originally thought it was my HDMI I have replaced all my cables and HDMI Switch. So I'm not sure what else to try.

[wooden geode]

I keep getting “Device is in use by other software” in the 4K capture utility, no idea what software is open. I’ve closed down OBS, who I thought it may have been. But I’m still getting that message. Has anyone encounter this with the 4K X?

[crystal dune]

I have had it with the HD60 X. Double Check if OBS is running in task manager. I had it both ways were 4K or OBS has not fully closed

[wooden geode]

That’s the issue, it’s not running in task manager 🤔

[past basin]

Because it shows up as a camera to any app on the PC, it's not uncommon for it to get hooked by something completely unexpected. I used to have an issue with MS teams hooking it and not letting it go on shutdown. If you're on Windows 10 or 11, the Privacy settings should have a camera section where you see what apps are trying to control cameras (inclduing capture cards) on your PC.

[wooden geode]

I’ll check the privacy settings 😃

[limber mist]

hi, is this still an issue, it looks for me like memory core isolation - that can get turned off in windows, i can also have a look, we updated the most drivers for that, these ones here should be ready for core isolation: https://help.elgato.com/hc/en-us/articles/360027961152-Elgato-Gaming-Hardware-Drivers

[still tendon]

I have an elgato game capture hd capture hard original from 2012 and when I try to use it for my Nintendo switch on my amd pc (ryzen 5 5600x and rx 6600xt) the recordings and preview are laggy on the capture studio and OBS but when I use my old laptop the recordings are fine, is this because of the hardware on my pc being to new for the old game capture hd? And will getting a elgato hd60s fix this?

[warped ledge]

Why not get a 4K X for future proofing?

[limber mist]

this could be a dying device, 12 years not bad... maybe its time to let your friend rest... but if you could send me your supportinfo i can have a look https://help.elgato.com/hc/en-us/articles/360027964592-How-do-I-use-the-Elgato-Windows-Reporter-utility - it may work better on your old system bc is has a different usb, a powered hub helped back in the days for a while

[still tendon]

yeah it works completely fine on my old laptop but my newer hardware can’t seem to run it

[limber mist]

had a look... my condolences

can work better (or worse) if you set the switch to 720p but overall the time for that device is over

[still tendon]

sad

Time to upgrade soon

[severe ore]

Here you have a picture from inside my pc, i am only not sure if the slot is useable due the huge gpu

[tall marlin]

Can someone please help with hd60x I have everything hooked up I see my ps5 screen but I can’t get it to one

Obs

[past basin]

Just seeing this now.
Have you gone through the setup guide video here: https://www.youtube.com/watch?v=27fYbUln-Vg or the text version here https://help.elgato.com/hc/en-us/articles/18421281165709-Elgato-Video-Capture-OBS-Studio-Setup-for-Windows-10-11 ? Those should cover most of it.
Beyond that make sure HDCP is turned off on the PS5 and check the setup guide here https://help.elgato.com/hc/en-us/articles/5329003032973-Elgato-Game-Capture-HD60-X-PlayStation-5-Setup https://www.youtube.com/watch?v=ZwJKJFBZAmk

Beyodn that what colour is the light on the HD60X? If it's blue, the HDMI is good (likely the case since you're seeing it on the passthrough screen). If things are setup as expected there make sure the card is in a USB 3.0 port or faster

[kind echo]

i got an hd60x for christmas but my laptop is an hp windows with intel core i3 am i cooked?? 😭😭

[warped ledge]

Hope this helps! https://help.elgato.com/hc/en-us/articles/5293623183501-Elgato-Game-Capture-HD60-X-System-Requirements

[crimson gate]

Does anyone else's audio eventually sound hollow when mapping your 4K Pro or 4K60 Pro to Wave link?

It's happening with my PS5 with the new capture card

Like this

[crimson gate]

https://help.elgato.com/hc/en-us/articles/360046620331-Wave-Link-Capture-Card-Support#h_01FW4BGXFJEC0FV1R6JY6XKMRW
following this is what causes the issue

[crystal dune]

@crimson gate do you mean something like this #capture-cards message

[lofty veldt]

I've been waiting a long time for a high htz 4k capture card. I've got the elgato 4k60 pro mk.2 and 2 cam links but I have a question I need to figure out an answer to before I order one of the new cards. I do not care about passthrough at all. I have the new dell 240hz 4k oled monitor. I've been using nvidia to duplicate that monitor with a 2nd output on my main pc that goes into the capture card. passthrough isn't being used.

Is there a separate hdr/sdr resolution support graph that covers what the max capture resolutions are when passsthrough isn't being used that differs from these pass through support graphs? Ideally i would like to set the capture card to capture at 4k240hz hdr or 4k144hz hdr and have my 240hz hdr 4k signal duplicated to it in nvidia. the screen tearing isn't ideal but it wouldn't be that bad and i would be capturing a gorgeous 4k144hz input into obs that i could use in a 4k60, 1440p60, or 1080p60 scene without disabling hdr from going to my game display.

If the 4k pro only supports a 4k60hz max capture without passthrough it provides no benefit over the old 4k60pro mk2. It seems like maybe the only thing I should consider is the 4k X to use in a duplicated 4K 144hz sdr capture without passthrough, but sadly i won't be able to game in hdr. hdr on the new monitors looks so good..

If there is a different chart with wider capture settings for non-passthrough support I would like to know. Thanks!

https://help.elgato.com/hc/en-us/articles/23479175821069-Elgato-Game-Capture-4K-X-Supported-Resolutions-and-Frame-Rates

https://help.elgato.com/hc/en-us/articles/23479165158029-Elgato-Game-Capture-4K-Pro-Supported-Resolutions-and-Frame-Rates

[crimson gate]

Yeah pretty much that. Audio starts sounding hollow. I've narrowed it down to when you add the the capture card audio directly to wave link. If you keep the 4k capture utility app open and route audio through that it's fine. There's just something that messes up when you add the capture card to wave link for some reason

[mighty trench]

I have the Elgato hd60x connected to a Xbox series X & Razer Blade 15 laptop. I’m having an issue with the light blinking red and not showing the video display. Originally I had the wrong usb-c cable which temporarily resolved the issue but now it seems to time out. Where it will show the video feed when reconnected and function properly but then go back to blinking red and freeze the screen.

[lofty veldt]

Just tested duplicating the 240hz4k 10bit hdr monitor to the 4k 60pro mk2 set to 4k60 8bit hdr. aparently when you duplicate hdr displays windows disables hdr. So for people with 4k 240hz hdr monitors that want to game in hdr they would have to use the 4k pro and live with it scaling the capture to 1080p240hz hdr. I think. I'm going to have to test if my monitor even runs at 240hz 4k via hdmi..

[crystal dune]

I found a post on reddit that might be a temp work around until elgato fix the issue.

• Go in to your Audio Settings
• Recording Tab
• Open up the property for the capture card
• Listen To This Device and select one of the wave link channel

[past basin]

So direct audio pull from the capture card sounds off? If you try recording sound from it with Windows Sound Recorder, does it have the same effect - would be good to narrow down if it's the card or the Wave Link connection that's bringing that in. It'd also be good to know if there's any audio enchancement software installed like Nahimic or Dolby on that setup - it might be applying an audio profile to the audio interface on the card, but not on the version that gets pulled through with the Video (which I think uses DirectShow and would bypass that).

If the issue seems like it's coming from the card when using the audio interface on it through WaveLink like that, it'd be worth checking your firmware in the 4K Capture Utility as well. If you hold down CTRL while opening settings it'll unlock the firmware update check on the device tab.

[meager dew]

how do i maek it so i can here my game but also it come throught the recording

[crystal dune]

I have previously gone though all the audio setting and this has not resolved it.

Been looking around reddit and found quite a lot of reports linking it to wave link and the Aux channels the capture card uses

[warped ledge]

Why not add it as a direct source into OBS?

[crimson gate]

I use the wave XLR and prefer to mix my audio through the wave link app

[warped ledge]

I do as well, but for OBS I set it as its own source. Just for this reason alone. Everything else is wave link.

[fickle dragon]

What exactly is sounding hollow? Your microhone? all audio coming through Wave Link?

[mighty stirrup]

Phil mentioned that they're working on adding 5.1 surround to the 4K Pro at a later date. Any chance it happens for the 4K X with compression or at lower resolutions? Or is it just a no-go with bandwidth limitations?

[crimson gate]

Only the capture card audio when the source is added through the wave link app like through the help article on the website: https://help.elgato.com/hc/en-us/articles/360046620331-Wave-Link-Capture-Card-Support#h_01FW4BGXFJEC0FV1R6JY6XKMRW But even then it's not a constant hollow/muffled sound, it will happen once in a while then go back to normal after a while or if the source is re-added. In this clip, it kicks in at 40 seconds: https://www.twitch.tv/videos/2056126586

Routing the audio from the 4k capture utility to the game audio source or just listening to the audio through obs works fine and didnt bring up any issues from what I can tell so far. There's no audio filters, profiles or anything that's applied, and I'm using the supplied 8K cable that came with the 4k Pro.

[ember citrus]

Hi I need help. I bought the capture card 4K X And when you connect it to the xbox and the pc you hear the sound very distorted. That happens to me both in the 4k utillity program and when I put it in the obs.
And it also happens to me that the connection of the pc to the capture card by type c does not detect it. I have to put the usb 3.0 cable that I had from the other capture card to be able to have an image. Here's a video of how the distortion sounds. I need help please 🙏 🙏

https://www.twitch.tv/guipuchi/v/2055851918?sr=a&t=227s

When I connect it through the Type-C port, the 4k x capture card doesn't detect me

[still tendon]

would the elgato hd60s work with amd newest drivers since it’s now discontinued I was wondering if that could affect it

[still tendon]

Btw i have rx 6600xt gpu and ryzen 5600x cpu

[warped ledge]

Do you have a different usb-c port?

[ember citrus]

When I disconnect it from the usb-c port and connect it to usb 3.0 it works but the sound is very distorted

[past basin]

Your recording software relies on the GPU drivers, not the capture card. That has it's own drivers.

[still tendon]

👍

[open cave]

When are the cards going to be on amazon

[tired linden]

What is different 4k pro or 4k60 pro mk.2

[past basin]

The 4K Pro supports HDMI 2.1, the 4K60 Pro Mk2 is a HDMI 2.0 card. So mostly higher refresh rate support and passthrough up to 8K

[frosty horizon]

Is it possible to use the capture card if you have a 360hz 1440p display

or will you not be able to play on 360hz?

[tired linden]

Thanks man time to upgradet

[past basin]

Check out the list of supported modes before you do - passthrough is the biggest upgrade on it, as it still caps at 4K60 for capture. https://help.elgato.com/hc/en-us/articles/23479165158029-Elgato-Game-Capture-4K-Pro-Supported-Resolutions-and-Frame-Rates

Good luck with it though!

[past basin]

I don't know if anyone has tested that yet, but it's not officialy listed as supported. The cloning method is a workarond though, if it comes to it.

[frosty horizon]

But cloning would put me down to 240 right?

[past basin]

The GPU should handle running them at different refresh rates

So the connection to the screen can run at 360 while the other one runs at whatever the capture card supports

[frosty horizon]

Wouldn't that cause tearing? @past basin

[past basin]

Depends on the setup, but it's indeed possible.
Thats said, it's possible to get tearing on a a regular setup with no capture card at all, or even with one in passthrough, depending on how things are setup though. But more complexity does increase the risk.

If you're playing at 360Hz odds are you're getting tearing anyway though, unless you're playing something like original counterstrike. Very few games are going to pump 360fps to keep up with that, and you're probably not running iwth Vsync on at that setting.

So you're likely to get mid refresh frame changes

[crisp crag]

Hi all! We are getting our 3rd PC today & need a little help / guidance on how to do a 3 PC streaming/gaming setup. We use OBS as our software. Below is all the equipment we have that we need to get figured out & setup. If you know of any videos or anything to help us that would be great!

PC 1 - Gaming PC
PC 2 - Gaming PC
PC 3 - Streaming PC
Rodecaster Duo Audio Mixer
2 Rode Mics
2 Razer webcams
1 Elgato HD60+ Capture Card
1 Capture Card (can't remember the brand)

[acoustic oasis]

Operation, an annoyingly complicated capture setup, is a success.

New 4K Pro in streaming PC. Old 4K60 pro M.2 in gaming PC and now have my PS5 and other consoles plugged into that, which I use the capture utility to play console games at full screen sent over to the new capture card in my streaming PC for streaming/capture.

[acoustic oasis]

It should be fairly straight forward, assuming you are using both capture cards to get Gaming PC 1 & 2 into the streaming PC.

The complicated part will be to come up with an overlay that makes sense for dual PC streaming sessions that isn't cluttered

[crisp crag]

We are probably overthinking it & I think once we start doing everything we will be able to figure things out. We are starting completely fresh so that will be easy. We currently have a duo / dual setup with overlays that we use now. Its just the configuring & routing that may be complicated

[static mango]

Streamer X was a disaster on the video side so I’m going back to Elgato cam link 4k, but any rumors about a usb-c version? 🙂