#android-questions
1 messages Β· Page 77 of 1
Sorry I can't read properly at 5am
leave them both off
I don't think the second one would help but I'm 100% certain the first one would slow you down
Purrrfect thanks. I did leave them off.
The 2nd option will slow you down as well. It is meant for testing purposes.
The first option will likely not do anything to the game at all. As it only affects OpenGl ES 2.0 not 3.1 or Vulkan.
The second opinion will cause the device to work harder when using apps like Facebook. Still may have no effect on Sky.
Can anyone let me know to use PS controller to play SKY on android and on Television?
Please tag me while answering.
Can anyone let me know to use PS controller to play SKY on android and on Television?
Please tag me while answering.
@spark citrus Dual shock 4?
Yes
You sure can pair a Dualshock 4 with your android phone. After you paired the controller with the phone. Then you will need any kind of screen mirroring to your TV via Chromecast or screen mirroring via casting tab in quick settings. I think it will lag a lot as there is latency and delays when screen mirroring.
If your device can connect via HDMI it would be better.
@spark citrus
You sure can pair a Dualshock 4 with your android phone. After you paired the controller with the phone. Then you will need any kind of screen mirroring to your TV via Chromecast or screen mirroring via casting tab in quick settings. I think it will lag a lot as there is latency and delays when screen mirroring.
@fast hearth thanks Skykid
@spark citrus Press the PS button + Share button at the same time, when the controller starts flashing white, turn on bluetooth on the phone and then pair the controller.
After that you can mirror the screen to the TV or use HDMI connection if available in your phone/tablet.
@spark citrus Press the PS button + Share button at the same time, when the controller starts flashing white, turn on bluetooth on the phone and then pair the controller.
After that you can mirror the screen to the TV or use HDMI connection if available in your phone/tablet.
@fast hearth Ima try right away! Excited. π€©
Good luck! Also you can play on the device directly π
It works. Yayyy
It works. Yayyy
@spark citrus Excellent ;) enjoy.
π
Taking screenshot using in-game toggle, takes me out of the game to app-info section. Is there any solution to this?
Taking screenshot using in-game toggle, takes me out of the game to app-info section. Is there any solution to this?
@quartz flint Android 10 - OnePlus 7
maybe permission for storage access @quartz flint
or it's for that light mode
maybe permission for storage access @quartz flint
or it's for that light mode
@obtuse nebula yup permission thing never came into my mind lol... It's working now thanks
Why Cant you download This game on Samsun Galaxy A10 (My friend wants to try it out)

it's not compatible ig
ok
what'ss pinss preciouss?
@spice lagoon The A10 has a 32-bit operating system. Sadly, Sky requires a 64-bit operating system.
Hey I have device with 4GB RAM
64GB ROM and packed with android version 9 pie how can I still not download sky in it ?
There are more requirements to Sky than just that.
Sky requires Android 8 or higher
ARM 64bit with Neon
At least 1.5gb RAM
OpenGLES 3.1 Extension Pack
Vulkan Version 1.0.3 or higher
Vulkan Level 0 or higher
up to 3gb storage to download and install all levels
If you're unsure which version of opengl or vulkan your device supports, there are apps in the play store that can tell you.
Make sure the operating system is 64-bit. Sky WILL NOT run on a 32-bit operating system.
https://play.google.com/store/apps/details?id=com.tgc.sky.android
Device name : Vivo 1901
Unfortunately, that device has an unsupported GPU.
Supported GPUs include the Qualcomm Adreno and the Mali GPUs.
Thanks I was searching for this answer.

How can i record with the sound?
Some manufacturers have a built-in screen recorder. Those are pretty much the only screen recorders that can record internal sound.
hey
i have a question
i go to settings and then i change FPS it doesnt reach until third click its only two clicks what i mean is
the maximum fps of my android sky is 30 fps i cant unlock the 60 one how will i unlock it?
u have to keep clicking till u get the 2 lighting symbols lit up
and itll say boosted mode
it only has two i need to unlock the third one the 60fps
dont think its possible
how?
no...

its 30fps power saving in me..
It means your device most likely isn't powerful enough to run 60 fps
is there a way?
Every time you open the game, sky grades your GPU. If your GPU passes the test, the third lightning bolt, AKA 60fps will be available. If it fails then you will be locked at 30fps.
/hey gΓΊy
/wil a galaxy s7 run the game?
/lemme find the specs, i still have 0 idea what these mean
You may check the pins here @prime oasis . There's a minumun requirement of specs for android device
/oh shooot im on the lower end side of phones
U may try to download it first in the playstore. Most of the time there will be a prompt messages wether u can download/play it or not. One is on the playstore and the other one is when you are now trying to access the game itself.
S7 can still running games without too much problem imo (take care of battery life & overheat issues tho)
And maybe not to hold too many players at one time 
/oh, okay, but i heard of problems of google store telling you're not compatible even tho you probably are
/i have the "Not compatible message"
If you find the game on play store but it says it's not compatible, you can try the troubleshoot that is in the pins in this channel!
/anyways, thanks everyone! 
I have played sky on the Samsung Galaxy S7... (Snapdragon variant) you'll need to make sure that the S7 has been upgraded to Android 8.
hello, can we adjust touch sensitivity? im new and im have a hard time flying

nvm. someone answered we cant. i just have to get used to it then

But where to write if you have not given a donation?
I invited my friend to play sky after completing isle he sent me a friend request. On my constellation it shows that he is offline even though he is online. After us both restarting the game twice I only see him for a second and he goes offline. What should I do?
I want to join beta version...........
#beta-faq for more info, you'll get pinged when invites open if you react to the role
@fast hearth hmmm, you may have to check your internet/wifi connection
No, both of our connection is fine.
I thought of that as a possibility as well
We have been trying to join each other for an hour
Hmmm, weird
I dont know if finishing only isle has something to do with it, maybe it does ?
I'm not sure really, that's why I asked
Im not qualified for this 
But you probably have to finish till Valley
Okiee
@fast hearth No, you shouldn't need to finish till valley
are you guys both on the latest update?
I was gonna ask also if one of you sees anyone else in game, or if one of you sees no one
Hello, If somebody remembers me, I'm the one who is asking why did the wingbuff from the current TS doesn't add up. ||I was already 47 before the TS arrives and now im still 47?and if you look and listen closely the last Wing Buff didn't count in my Video tho it should add up.||
Yes, that wl seems currently bugged, please report it in #report-a-live-bug 
How do you change selections on a controller in menus like this?
The location of your character and direction of your camera.
They really should have buttons for that... I fight with that everyday... I usually end up giving up and reaching over and pressing it with my finger. XD
@dense pecan the right stick, which is annoying
I can't seem to find the sweet spot :v
I've been wiggling all around this guy for 5 minutes
I don't get why they don't just use the dpad for menu navigation and the control stick for movement, you know?
or if not that then let us map the dpad to emotes or something
I imagine controller support will substantially improve when the switch port comes out
Hopefully
I use a PS3 controller... It has to be wired so I'm not too far from the phone.
I like hooking up my phone to a TV and playing, but yeah I've been having to tap my phone, and my cord isn't that long. A small hassle
Yeah...
I wanted to ask... I have asked this before but I didn't really get a straight answer... Has anybody witnessed any weird mapping issues with Xbox controllers on Android? Every controller I have and I have official and off brands... They all have the same mapping issue on every phone I've tested them with. Whenever pressing the right trigger button it acts as if I'm holding the right stick permanently in up direction. It makes every game unplayable. I'm forced to use the PS3 or PS4 controller.
I tried looking it up online and... It's as if the problem doesn't exist.
I'm using an Xbox One controller. Haven't had an issue like that in this game, but had something similar in Fancy Pants Adventures
I haven't had that happen that I can remember
maybe it's an issue with your phone specifically
Where the stick would act like it was just held left constantly
All of them?
I use a Steelseries Stratus Duo, so basically a 360 controller
I haven't tested the Xbox one controller... I can give that one a try...
As it is I have to keep the PS3 turned off, otherwise simply plugging it into my phone and using it will turn the PS3 on.
As in unplugged.
I wonder what keyboard support looks like, lol
Haha probably similar to Journey
reading that reminded me of some other issues I have with controllers
threw a text wall in #wishlist-and-ideas-archived message
anything you think I should add?
I just straight can't get to that second menu item with a controller. Right stick isn't doing anything to it at all, and I have tried every position possible around him. (This isn't tied to just this spirit, mind. Every "in world" menu does this for me)
A controller options menu is the top wish for me. Sensitivity adjustments, and custom binding if we're thinking ambitiously
@upper thicket @fast hearth @hollow juniper Thanks for the concern, I was able to join him after a few hours.


is sky available on the samsung revvl 4
@junior lily check the pins to see which devices are compatible 
There is a very high likelihood that phone is not compatible. @junior lily
yeah that's what i thought
sucks cause my friend got that phone and still not compatible 
I have yet to see a device using a powervr GPU play sky.
Guys is it true that sky will never run on 32bit devices? Like the support for it will never come out?
If it is its such a shame my other phone has 64bit processor but not os
32-bit applications can run on a 64-bit OS, but a 64-bit application cannot run on a 32-bit OS. The developers would have to recode Sky from scratch in order to rebuild it for 32 bit. Considering the issues they are having with the current build, it is very unlikely they're going to add yet another layer on their shoulders.
Most devices that have a 32-bit operating system likely won't play the game well or at all.
(assuming someone put a 64-bit operating system on them)
It's not the fault of Android... In fact the Google is pushing to have 64-bit for all devices.
No i mean i cant upgrade my device to have 64 bit os just all because of andoid terms
The fault is the manufacturers. It's cheaper to develop a 32-bit operating system then a 64-bit operating system. So in order to save on money they put a 32-bit operating system on their mid-range and low tier phones.
I have to go throught manual rooting and download unofficial mod roms to do that
Which may or may not work properly
Very bad im salty just because they had to make my phone 64bit as a tease lol
It doesn't break the terms of service for sky but it is rather complicated and most users can't do it. So to save on simplicity we don't give instructions here.
What phone do you have?
I know its alright ik how to do it its just a real fuss
I dont thinks its against andoid either since they allow rooting they allow mods i said unofficial because they have lots of imperfections
Anyways thanks for talk ill go save up for a new phone
Thank you sm ΓΊwΓΉ ill probably set on samsung again because i like its modules
make sure you don't buy anything with an Exynos processor
depending on where you live, Samsung's flagships come with that
it's hot garbage
I'd recommend looking into OnePlus
Suprisingly at where i live they sell both versions
Its true snapdragon one is a bit expensive
Snapdragon SoCs tend to be a bit more powerful than the Exynos of the same Gen.
Tho Samsung is catching up... sooo that rule may not always be true.
Id buy oneplus but i look more into price alternations samsung flagships sell way cheaper
Hmm...
Oneplus is indeed more powerful but meh ill can live with that
hi is sky compatible for samsung note 10?
Yeah i had lenovo once 2015 that had snapdragon that baby could take the same weight as this exynos samsung im using 2017
Yes @dusty wedge
oki thamketh
Can someone suggest me the best mid-range phone where I can run sky on full settings? Or is there any?
The Google Pixel 2 has the minimum requirements to run Sky at max settings. It can be gotten for 1-3 hundred USD depending on where you look.
As far as mid-range goes... I can't think of any. but there are a few flag ships that are several years old that should be able to pull it off.
Is adreno and mali higher than qualcom snapdragon?
no
Can someone suggest me the best mid-range phone where I can run sky on full settings? Or is there any?
@untold wolf buy yourself a OnePlus 5 or 6, if you want my advice
make sure it works with your carrier though
I don't know what I'm supposed to do from here. Clicked on link, followed instructions, but I still didn't find the app version in the app info.. Plz note that I'm using a Galaxy S7 Edge
Snapdragon is a type of SoC. That means system-on-a-chip. Adreno is the GPU found inside of Snapdragon SoCs. Mali is also a type of GPU. And is not comparable. Adreno can be compared to Mali.@smoky anvil
Oh so my snapdragon's gpu can be different? Like a another type of gpu?
What phone do you have?
This is unfortunate
no
I'm in the same boat. Haha
Questions about Game Plugins! What's your ideal settings for Sky?
game what now
Game optimization tool for Samsung devices
Sorry I should've include that in my question
ah
@ashen mesa (apologies for the ping
)
These are the settings enabled for my device. The first helps a lot with managing battery use, the second lets me know if my phone is about ready to descend into the fires of mordor.
Ah thank you! Sorry to be specific but would you mind to share your settings in Game Booster Plus
No worries! Here's mine for Sky
:o oooh!
I go for battery saving over everything else bcs I value the longevity of my phone over performance on Sky
How does the graphic and flight controls works for you?
Im on the bare minimum. So graphics is pixelated, but playable, and flight controls are flawless, but I also use a controller bcs the phone heats up.
If you dont mind me asking, whats your phone model? I could recommend settings for you.
And np! Always happy to help!
Mine is Note 10 Lite, although I've experiencing a flying control problem (with in-game buttons) or significant lags with lower resolutions / battery save or balanced mode atm 
Might be my phone problem if power saving is running well on yours
Hmm in that case, I'd say opt for the lowest graphics settings in Sky and enable battery saver for Game Booster
okie I'll try that! Thanks
Np! Hope it helps 
if it says is incompatible here: http://bit.ly/SkyForAndroid then there's nothing we can do... maybe recommend you to buy a more powerful device if power is the problem
Dont ever enable any sort of battery saver mode on your device while playing any game, it will limit the usage of your processor and slow you down considerably, especially if your device is not very powerful to begin with.
Battery saver is only helpful for well, saving battery and cooling down your device.
But it comes at a cost, performance.
yeah I'm back from severe lags even just staying at home space
Thanks both of you anyways! I might stick to balance mode for now 
Ah, sorry to hear that Saki. It's possible that you may be experiencing lags due to insufficient memory space. To help, try force quiting background apps before you launch Sky. Alternatively, do check your internet connectivity. Sometimes a choppy connection leads to lags as well.
When I pass through eden I collect all 39 spirits. Then there are another 6 travelling spirits. How come that adds up to 44 ? I have a video of you want to see.
There has been some issues with the wingbuffs recently, plase report it at #report-a-live-bug
Tysmm 
okay does anyone here play sky in samsung galaxy tab s7? i want to buy it but i need some suggestion
Woah... Let me look up to see if that thing's actually been released...
oh dang... i just realizee s7 just got released august-
now i know why its so pricey-

i wnat to buy tablet to play sky, but i have two choices : Samsung Galaxy Tab S7 or Apple IPad Air 3
iOS devices are pretty much guaranteed to run Sky smoothly
i tend to choose android since im more familiar with it but i also want to buy apple--
apple is so expensive here eee
but samsung s7 is expensive too-
would you consider buying a used/older tablet if you just want to play Sky on it?
You will have nearly no issues running the game on the Tab S7. It is currently one of the most powerful Android devices in the world.
@prisma iris well not only to play sky tbh... its also for drawing practice and college
ah, then an Apple iPad is a good choice, and DreamFyre says the Tab S7 is great too
oh well i will settle for samsung s7... im more familiar with android anyway lol
if you're more comfortable with Android, it may be better to stick with that
also for some reason... sky items in ipad is more pricier than android? idk why
conversion rates sometimes differ between the two companies
some people have reported the opposite
ah... of course 
bruh i mean in rupiah ios is 5000 pricier than andro
thats makes a big difference tbh
wait what there is already s10-
I asked Ktjn about the price difference a while back
https://discordapp.com/channels/575762611111592007/696838813506470013/719673817391300660
The S10 lite should play sky fine.
would it be lag free dreamy?
Yes
i think snapdragon 855 will be fine since tab s7 have 865 plus-
It should even support 60 FPS
i dont even know what snapdragon is
these kind of things are not my specialities-
60 fps is like the highest resolution is sky rite?
The Snapdragon 865+ is the best Qualcomm SoC as of now.
yeah
aw yiss oh well im gonna grind for more money then-
i should can get the tab at the end of this year
thank you.

thank you for your help guys


60 fps is like the highest resolution is sky rite?
60fps is the highest framerate. This is correct. Sky plays at the resolution of your phone. (Pixel density, not frames per second).
Battery saver is only helpful for well, saving battery and cooling down your device.
@keen dock i remember someone here saying that battery saver actually increased their performance because it stopped their phone from thermal throttling
which is really funny to think about
Our phones try to light up our skykids also... That's my reasoning why our phones turn into little hand warmers...

i can't find the message unfortunately haha
That could work if your device is pretty powerful I guess
nah, it would have to be a weak phone for something like that to happen
because there's still an inherent slowdown from turning on battery saver
Pff
If you turn on battery saver youre limiting clock speed tho
My device doesn't get hot on either of the settings... Then again... It doesn't even get hot on the benchmarks.
You're limiting cpu clocks, yes. Not so much gou clocks with battery saver
Clock speeds don't change for me at all...
It depends on the manufacturer
My Huawei phone struggles with Sky if I enable battery saver because it turns clock speeds down as well
But even if I set Sky to the best graphics settings it runs it just fine
Then that's a bad implementation of battery saver as that isn't how stock Android behaves.
I honestly like how it is
So I dont mind
Its more efficient
You dont need your processor to kick in hard for say facebook lol
Battery saver is supposed to shut off all non-essential services or the foreground app. I would suspect foul play from a manufacturer who doesn't follow stock procedures like that. What services are they not shutting off in the background? That's the real question.
And if youre using battery saver while playing, thats just nonsense
Schedutil should alleviate that, unless they are using an archaic scheduler like on demand or something, your processor shouldn't need that kind of throttling when battery saver is kicked on
My phone is weak enough as it is... I can't afford to limit anything... 
Its a matter of preference after all
Ofc the best thing would be to have both options available
The standard android battery saver and an additional saving mode with clock speed limiting
Put in a bug report.
Try taking another screenshot
Any ideas why
See if it fixes that
Oh my :/ did you restart the game?
Ok..
please file Γ bug report in #report-a-live-bug
Ok
Huh, like soon after?
After taking an ss
Oh so every time you take one
You can also report Android specific bugs here #bug-reports-android
I have seen cases where it has worked in the past. I have not personally encountered this issue, so I cannot vouch.
its written below that its googles problem 
It happened to me once. Couldn't download the game for over a week. Then the game appeared on the store out of nowhere, even tho I did the steps a while back. Waiting is the best option if you're sure that your phone can run the game.
If you wanted to send me what type of phone you have, I could give an estimation as to whether or not it could play the game.
how do i make this light go down? this green light is not going down, I don't know if you have to do something
oh, that doesn't go down
the green light will drop eventually
green light is on a manta
Hey yβall how do u get that long Mohawk ponytail hair thing
is available as the elder hair for Wasteland
you'll need to buy everything from all the Wasteland spirits - all blessings, emote upgrades, cosmetics, etc. - to get 100% completion
in the future, game questions would fit better in #questions-and-help as this is more for device questions 
Hey, i have a motorola z2 play. I am aware that the game works on android 8.0 and so on, so why (after so many trials) the app is still unavailable? You guys can help me?
That phone fits the minimum requirements to play sky from the spec sheet. However you may need to check whether or not it is 32-bit or 64-bit. There is apps on the play Store that will tell you which one your phone is.
A quick warning though. If the phone were to play sky, it would not play it very well. @wise hamlet
This is your phone right?
Yes
If it isn't 64 i have no chance to play, right?
Exactly, Sky cannot and will never run on 32-bit devices.
Thank you for the help

Your device seems to be 32-bit
Holi :3
Chances are it will never run Sky sadly
Motorola is bad about that...
Well, the luck is that i have another device , i only have to repair the screen (it fell down the stairs today)
Oh, i played on my samsung, it goes very well there.
Now i only have to repair it
Oh that's nice then

I have a friend who says the app doesnβt appear in the store for them at all
And we canβt figure out why
Read the pins on this channel. There's a list of requirements that must be met before the game can show up on your play store
Here is a copypasta I have created.
Sky requires Android 8 or higher
ARM 64bit with Neon
At least 1.5gb RAM
OpenGLES 3.1 Extension Pack
Vulkan Version 1.0.3 or higher
Vulkan Level 0 or higher
up to 3gb storage to download and install all levels
If you're unsure which version of opengl or vulkan your device supports, there are apps in the play store that can tell you.
Make sure the operating system is 64-bit. Sky WILL NOT run on a 32-bit operating system.
https://play.google.com/store/apps/details?id=com.tgc.sky.android

Try this
Hmmm okie
If that doesn't work, try this
Am on Samguge to
π
I have rather unfortunate news... Seeing as I know you, I know your device... Sooo
It looks like you need a new phone
@tame comet do you know how to fix it?
π
Anyone know if the game works correctly without Google services? For example, newer Huawei phones.
i don't think so, since to get sky, you need to download the game from Google Play Store, and the additional game files is downloaded via google servers too (unless you're in mainland china)
there's alternative app stores, like Aurora Store for accessing Google Play Store. I'm thinking once it's installed, the only thing that'd be broken in in-app purchases, but I'm not sure.
most likely you can't download maps, and downloading the game from 3rd party app store is against the ToS
how is it accessed in China? what's the official method there?
how is it accessed in China? what's the official method there?
Sky is released by NetEase there, you can download it via NetEase's website iirc
Kavai, Samsung A20 meets the minimum requirements but expect lags/stutter
@tame comet do you know how to fix it?
nope. Other than checking apps that have administration rights... Settings - security - device admin apps
the android questions chat is so technical the heck
, used android phones for my entire life & i never knew that there are different bit operating systems
If it's Android-only you can ask it here
If it's include both ios and Android it's better to ask in #questions-and-help
So i was trying to buy for my friend pass but this happened even though i just put my money in today, i use android and paying by mobile and it said the paying have been denied?

ed
@grizzled sparrow Use SIM card buy on play store more price
@grizzled sparrow like 19$ in sky but u need to pay 22$
it might be a south-east asia thing: i've heard from a few friends that they've got options to use phone credit for google/iOS store purchases
one company had that option in my country
Hmm don't get me to lying...
i don't know enough of the details to comment on it, just that i've heard enough to believe it's a thing in some places (not most western countries though)
Like the US
Uhh im pretty sure i didn't miss a wl on my run today but somehow im still level 123??? I don't know what's happening last week I was supposed to be 124 so this week im supposed to be 125.. whats happening??
Is this an actual bug or something??
the most recent travelling spirit's wing buff appears to be bugged and not adding to the total for a lot of players
i don't have an answer for the other one you're missing though unless it's one of the existing bugs about winged lights randomly not showing up or counting properly even when tapped on
I usually make sure they're counted but tbh the game does feel a bit bugged.. i mean i see candles i already collected respawn as if i never collected them.. so now im just doubting if i forgot it/miscounted or it really is not counting it
it's hard to tell for sure, yeah; the silver lining here is that the 1-2 winged lights aren't enough to impact your wedge count at least
Finally my google pixel 2 xl is showing a cute icon after the update! Yay!

ππ
Put it in bug report then?
me too
I don't like the change to the fly button. It's too close to the edge of the screen.
Maybe they will.
how is it accessed in China? what's the official method there?
@dusty ermine
They can play chinese server o international server...
I really like the UI change for the flight mode button
although they put it too low/close to the jump button
Sooo ummm
Help?... Is anyone try to open the game multiple times and somehow it keep Crashing Everytime!?
Or am the only one?...
;-;
i never felt so sad ;-;
Thank you ;-;...
Yeeee
Me and this other guy venom are experiencing the same issue
Oh my :0 ...
I think this maybe because of our Abdroid versions.. as my other phone (Android 9) worked perfectly fine. The
Bruh my Android version is 10

I think they just Forgotten about us ....
Which is sad tbh... Last 2 updates my game is working pretty fine with no crashing at all
Till the last last update...
When I update I usually clear cache and user data from the game then restart phone and open the app. Try that.
Same...
Same D:
I hate this cake
I wanna go to the good ol days when season of sanctuary just started
No crashes at all!
What device ya'lls got 
What phone? 
Version is android 10
Phone is Tecno Camon 15
Ram 4 gb
Model is TecnoCD7
Its a phone which was launched just 3 months ago
Hmm, both are PoverVR GPUs 
Yup
And some others I forgotten..
I donβt have the update
Hey mark hows jack lmao?
His fine lol, still trying his best in fall guys
Never lol
PowerVR isnt good or bad, just incompatible with Sky in particular. (For now at least)
...hnmm
suxks...
I wonder when is the next update...
Like i can run codm and pubgm but it just won't run sky
Codm and pubgm take more ram and gpu power lol
They'll probably add PowerVR support if not this year the next
XwX
A WHOLE FRICKING YEAR
@mortal nebula calm down lol
SKY ON SWITCH YESSS
I wonder if there's a computer version of sky...
TwT
Sad life....
Who could run Sky before this update?
They haven't mentioned PC release in ages
How much time could it take to atleast get rid of this crash issue tho?
I can deal with the lag no worries
What crash issue
Well...
Whenever i open sky it crashes
After the last update
Thats why ae are here
Is your GPU PowerVR
Yup
Thats why
Me and bear both Crashing before the update
I know power vr sucks
Somehow it got ...worst
Is it crashing right when you start the game? 
HOW DO I UPDATE MY GAME
Yep...
Pls
Weird tho but it actually happened
Weeeeeelllll....
Welcome to the victim zone mark
I've updated to 0.15 long ago
Update gets to different parts of the world at different times 
Iphone
Thx
That's new
You just have to wait
iPhone 8
Iβm android

I think ios users get update later than android
Wow mark turned from iphone 8 to android fast lmao
Hey owly
Don't lose hope
I have faith in the devs
They will fix it hopefully
Lol
I wonder when is the next update...
I have two phone Iβm helping my little sister too
Best bro ever
Mine is updating how about hers
Older android
Donβt know the exact thing or whatever
Is it compatible still in her older android?
Be sure to check for an actual System Update for people getting crashing 
We looked at the store, it hasnβt said update..
Like in general settings
I checked already
Oh ok
Mark i think im not sure but your phone miht not be compatible anymore
@mortal nebula PowerVR is not supported. A system update won't change your GPU model duh
You have to switch devices
Sucks a lot
Sheβs ganna kill me it wonβt work lol
No no, just wait 
Can she still play without it
If it was supported before, it will be supported now 
Oh ok
Its hard to catch bugs like this with so many different devices
Iβll tell her to hold off for now, besides she just got in trouble lol
Right now
Mark you can log out of your account and log in with her account in your device
I just want a hug ;-;.
Updates don't go online at the same time everywhere. Some people have to wait a little longer
Be patient
Probably in 2 weeks or somethin.
Or 24 hours 
Hotfixes get pushed out fast
Hooooo
I can use a vacation from ubering then
Krills goes AAAAAAAAAAAAAAA
I better let my friends know I'm having a bad time now...
Whats your issue
It won't let me download sky on Android 9 it's saying it's not compatible
DreamFyre created a copypasta of required specs
https://discordapp.com/channels/575762611111592007/696838813506470013/752327439287320656
Ty
you may not be able to run Sky if you have a 32-bit device

oh hi

PowerVR GPUs lack certain microcode to handle some advanced rendering Sky uses. Sorry to say this, but I'd rather have the better looking game than support a sub-par GPU. 
All the software fixes in the world won't fix a hardware flaw
I made that connection a while ago...
At first I thought it was the Helio processors... But after further research I found out the PowerVR GPUs where the problem.
I'm going to update my copypasta to include the incompatibility.
Ah damn
Where can I find free boat and Lenten spells after updating?
the boat guy in home i think?
uhhhhhhh
probably at Ark then
Ok will check now
oh hmmm
Restart the app still no boat man .π
@coral heath thats the next reset in 6 hours
I did an update, but there is no sleepy boat
N e x t r e s e t I n 6 h o u r s
Haha
@fast hearth than how some people got those boats ? π€
@karmic mesa nope
Yes
huh, weird
Indeed lol
I got the boats from ark... 6 candles for 3 boats.
The shop towards the back of the boat.
Left side if looking from quest giver
6 candles
Haha
Oof updated and now I cant even open the game past tgc logo 
Cool cool cool cool
Aww I see . They r buying boats ππ
Reported, just crying sadly here

I can see exact same bug reported by another person running an Oppo phone so RIP us I guess
Seems all PowerVR phones are having the crash issue looking at the phone specs of each person reporting.
Wait... So there is phones with a PowerVR GPU that can run Sky?
The Oppo in reports, the Samsung A21, realme, etc
They used to run but had crashes in game. 0.10.5 made them crash on loading assets in home. Most likely a render call on the boats that isn't in the driver of the PowerVR GPU
I saw that
Since... It's impossible to start the game without being bombarded with boats right now, lol
Right
Yeah Oppo ran brilliantly when I started, began crashing now and then in the last few weeks, slowly increasing
Weirdly it would run prairie, wasteland and vault and most of eden ok, but repeated bug out in forest, valley and orbit...got stormlocked for a while
Odd question, but when we had the funky strobe lighting, did your phone crash as often? I think it might be due to how the game asks the GPU to render lighting or shadows that is causing PowerVR to crash as it lacks the proper formula in the kernel to handle lighting requests in Vulkan.
If i could see strobing, I wasn't crashing
Could be due to reflections in lighting also
If everything looked pretty, liklihood of crashing was high lol
zeke or someone posted about turning the camera to the player to get past repeat crash points and that worked quite well in some areas
Then yeah, it might be something with the lighting requests. Sadly, unless they reduce the quality for the rest of us, there isn't much they can do to fix it
Options to toggle it off in the graphics setting? Like, if you choose to play on low graphics, you also drop some of the light physics? Or would untangling that be too difficult
That said the light makes Sky beautiful so 
Only other solution I can think of is them forcing you to battery saver and removing that renderer call in battery saver
I'd take it tbh
Oppo runs an inbuilt game booster that limits other things/heating up etc, i could roll with a little lag over full crashes
Question: when this crash happens, is it fatal enough where there is a pop up from crashlytics to send report?
Not for me, but my phone doesn't offer me that on any apps
If so, please use that as those crash logs get send to TGCs Google Play developer account.
Dang
I actually thought it must be my device/storage/fault for ages as I couldn't find any actual indication in my phone of what was happening, it was just as if I'd chosen to exit the app
But Oppo has some quirky UI /settings compared to other Androids I've had anyway
Sad they didn't share this in the patch notes. The default circle notification was getting a little annoying... Finally sky has a personalized minimal notification icon! 

Hello, is someone experiencing an issue of unable to join because your sky app is not updated? But when i checked on google playstore, there's no update to do??
Updates can take a while to reach all devices, app stores, and countries. It'll come to you soon 
Hello anyone having home button or using spell issue after the update?
Hi Kirara! Can you explain the the issues youre having?
Let me send the video
Video from KiraraZM
This happen right after the update and i couldnt use spell eitther
Home button via the Settings menu works just fine,and I used a chibi spell earlier, so thats fine too.
Give me a moment to check if Home via Emotes is bugged for me too
Home button fron setting working fine
Back. Home from Emotes is working fine for me, but I'm on android.
It's possible that you had some sort emotes menu softlock occur. The next time this happens, I recommend you restart your game.
And if you have the time, please report this bug in #report-a-live-bug
Im not sure what u mean by emote menu softlock. But yeah i restarted fewtimes already. Anyway thanks!
Its when you can seem to interact with your emote menu. It's "locked". And np!
Oh i see. Nope theres none lol. Might just ;3 interface display problem π
When i try to use spells or the home button in my emote menu i don't get the option to use them, should i uninstall and reinstall the game.? Does anyone know if that will work
Hi, Ileenb, you appear to.have the same issue as Kirara above. Try restarting your game. If it persists, try a fresh reinstall. Then report the bug if you have the time
Puugoo, please check pins to overcome compatibility issues. There is a fix there.
Thank you. I will.
Anyone here have problems updating the game? Google play wont let me 
They say it might be problem with regions so imma go ask
When i try to use spells or the home button in my emote menu i don't get the option to use them, should i uninstall and reinstall the game.? Does anyone know if that will work
@fast hearth happens to me~ but i dont uninstall just yet.. it was right after the update. i wouldnt want to waste my data to download back again
The problem with android is that the buttons are too close to the edges. Is there anyone like me?
@naive pollen thank you i already reported it, and did try a reinstall, i have the option to use the spells and home button but no words on them. Oh well it's something at least
Updates can take a while to reach all devices, app stores, and countries.
Try refreshing the update app list. It'll come to you soon, don't worry.
Hmm, it that case all we can donnow is wait for a fix. Sorry about that Ileenb. But if you must know, home via settings still works fine
@naive pollen thank you
Np! 
Is it just me or who happens to have the same problem after the game updated and tried to log in but it kicks out off the game?
Yup, some are experiencing that as well, Aoiari. Sadly, we dont have a work around atm save for switch from wifi to data and vice versa
hi, is there a way to mute the sky music or at least lower the volume without lowering other media?
Are you using Samsung?
Nice. Let me get you a link
thanks!
This app allows you to individually mute apps on your phone. With Sky you will have to mute it everytime you startup Sky
wow! thanks for your help!!!
Np!

Saki, do you have a question? 
Do you have the same problem as me, the button is too close to the edge of the screen?
Hey guys, a friend suddenly can't play on her Phone saying that the game is no longer capable of running Sky. Did they upgrade specification requirements?
Hey guys, a friend suddenly can't play on her Phone saying that the game is no longer capable of running Sky. Did they upgrade specification requirements?
@steep cedar what android ?
Hmm I should ask her sec
Guys Im havin change server a lot of time after the update... Is it only me

I was missing 3 winged light after my Eden run and I don't know why, is that a bug?
I was missing 3 winged light after my Eden run and I don't know why, is that a bug?
@errant verge its known bug
Guys Im havin change server a lot of time after the update... Is it only me
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@olive veldt they already trying to fix server change issue
@steep cedar Take a look st pinned post in this channel! Theres is a solution for not compatible problem
well that suck
@errant verge its known bug
@sweet lotus is there anyway to get them back?
@sweet lotus is there anyway to get them back?
@errant verge nope just wait for fix and do the eden again ( i guess )
@sweet lotus ah
My friend who ran with me got 2 missing winged light
@errant verge nope just wait for fix and do the eden again ( i guess )
@sweet lotus well then qwq thanks a lot though
okay
Does anyone have the issue that the game is now laggy after the update?
Does anyone have this problem that with the new update the game says that your mobile isn't compatible? Like, I was playing normally before this
The server seems to be broken since me and my friends got separated a lot, plus i cannot purchase the lantern to :( it says i have no sufficient money to make purchase but i already top up more than i should- does anyone have same problem?
The server seems to be broken since me and my friends got separated a lot, plus i cannot purchase the lantern to π¦ it says i have no sufficient money to make purchase but i already top up more than i should- does anyone have same problem?
@silent cipher yeah server error
@vestal briar Take a look at pinned post here!
Scroll down for a solution for not compatible issue
Does anyone have the issue that the game is now laggy after the update?
@forest steppe laggy? I don't even can open it
Hello. Anyone else experiencing a super buggy game? The graphics go berzerk.
my friends and i kept splitting for like 10 time consecutively, is this a bug?
Hello, I'm wondering if other people's game kept crashing after the TGC logo because mine does and I'm kinda sad that I can't play the game anymore
my friends and i kept splitting for like 10 time consecutively, is this a bug?
@narrow prawn I think yea, my irl friend who can still play the game said she kept getting seperated from her sister
@narrow prawn yes, its listed in #known-issues
Hello, I'm wondering if other people's game kept crashing after the TGC logo because mine does and I'm kinda sad that I can't play the game anymore
@spare cloud wow I think im the only one-
The server seems to be broken since me and my friends got separated a lot, plus i cannot purchase the lantern to π¦ it says i have no sufficient money to make purchase but i already top up more than i should- does anyone have same problem?
I also have the same problem π
I also have the same problem ):
@spare cloud wow I think im the only one-
@green grove aw this sucks tho :(
I was waiting for the event but the game is unplayable
My problem stills showing up
Yeah...At least devs are trying to fix it, they'll keep us update when it got fixed 
@vestal briar Even after those steps?
Yes
Is it just my phone that crashes on tgcs logo and it won't open?
@winter chasm you're not alone. Ever since the update, i can't log in to the game. It force closes immediately after showing the tgc logo. I guess this issue is for Android 10 devices, as my other phone which is still on Android 9 works perfectly fine
Yea. Hopefully this gets fixed before the refresh tomorrow.
Yeah ;-;
@winter chasm its already known issues
Ohh ok thanks
hey, anyone's application wont open after the recent update?
it always stops at the tgc sequence and then closes
hey, anyone's application wont open after the recent update?
@brazen hollow you too?
I- atleast im not alone here :(
server error maybe you can try later
I hope they solve it today
Mine is android 10, can't login the game because it exits itself.
Mine is 10 too it seems that is the problem
i have no problem playing after update in Android 10

whyyyy I just wanted to play with my friends
maybe this one can help
[Android]
There is a known issue with Google Play sometimes showing a "Device is not Compatible" error on devices that are compatible, especially after a game updates. Please give the following steps a try:
-Force close all applications.
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find βSettingsβ in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat the above steps for Google Play Games and Google Play Services.
-Completely power down your device (do not hit the Restart button).
-Launch Google Play Store and try reinstalling/updating Sky.
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.
We're still waiting to hear back from Google as to why this is happening for some devices; we have made no changes to compatible devices.
[iOS]
There is a known iOS bug that has caused issues with various games, and can cause Sky players to get stuck on the loading screen when they open their Sky app. If you encounter this, please try the following steps:
- Close all of your apps.
- Put your device on airplane mode.
- Turn your device completely off.
- Turn your device back on.
- When the device has powered back on, navigate to the Settings app and scroll down to the Game Center menu option.
- Sign out of Game Center.
- Turn off Airplane mode and then turn on your Wi-Fi.
- Log back into Game Center.
That doesn't work for me.
I have a reaosn as to why it might be crahsinf
Okay, I found out as to part of the reason why the game is crashing.
For some people, the reason why the game is crashing cause of an error,"unsupported renderable internal format" you can find it in the system log right after your game crashes.
Basically, it means that your device is missing a component that makes it possible to load the game. Or your device/the game fails to activate it.
So you don't bave a way to fix it, we'll need to wait for the next update/patch
Or, your device has it, its just not being set off properly.
Or the coding for the rendering doesn't work properly with your device
So if anyone is wondering why your game is continuously crashing in 0.10.5 (153939) , this could be the reason why
I'll look through the log a bit more to see if there's another reason
I am sorry to ask this
But will there be an update in the future where android users will get a pair of headphones too in skyπ« π« π«
So far, no.
Cause the way Android and apple devices recognize sound from another app are different
So for now, its only ios
Sry about thay
That*
Thank you for the help
Sry about thay
@slow ginkgo
Np!
Hhmm... not sure, maybe? I'm pretty sure its easier to add small things to apple devices
But I might be wrong
Ok np i will wait for any further updatesππ
Okay, I did some more digging. I dont rly understand code and stuff very well so, I might be misinterpreting it. But, from what I can sorta figure out (from my crash) is, ny device isn't baving something work properly, maybe the loading for the intro area? (Like, with the water)
That caude also be an issue. Cause I see a lot of false stuff >->
dont mind it being yellow, I bave a vkue light filter on
The fun font truly raises this to the next level lol
I would not be surprised if the issue is occuring to render that opening water screen, as its right before that my device gives up
The compatibility steps I have done them but it doesn't work...
Hhmm.... what is your phone model?
Like, is it older or newer?
And system version?
(so im guessing thats a newer phone model??)
The latest system js different for all devices
It's almost one year old the phone
Example, my old phone. The latest system for that was.. i think android 8 or 9, and my phone currently is android 10
It's just that my phone uses MIUI system
Okay, maybe it has something to do with the app.
How much space/storage do you hvae?
Like, a whole lot
I guess android 8, 8.1 or 9 can open sky..
The newest version has been unstable to Androids (your phone would, i think, be considered androids)
Some android 10 can open sky
And they're mostly galaxies
It is powered by android so x,d
Yeah, so 153939 has been unstavle for androids
We'll have to wait till next oatch to see what happens
Same;-;
My friend and I has the same phone type, but why am I the only one who can install sky ? In his google play, Sky is incompatible with his device, while it's just fine with mine. Can someone please help me, i am so sad that he can't play Sky :(
That's the same problem I have
Yeah, so 153939 has been unstavle for androids
@slow ginkgo
Doesn't rly matter what device you have, its been unstable in general.
We gotta wajt till next patch
[Android]
There is a known issue with Google Play sometimes showing a "Device is not Compatible" error on devices that are compatible, especially after a game updates. Please give the following steps a try:
-Force close all applications.
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find βSettingsβ in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat the above steps for Google Play Games and Google Play Services.
-Completely power down your device (do not hit the Restart button).
-Launch Google Play Store and try reinstalling/updating Sky.
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.We're still waiting to hear back from Google as to why this is happening for some devices; we have made no changes to compatible devices.
[iOS]There is a known iOS bug that has caused issues with various games, and can cause Sky players to get stuck on the loading screen when they open their Sky app. If you encounter this, please try the following steps:
- Close all of your apps.
- Put your device on airplane mode.
- Turn your device completely off.
- Turn your device back on.
- When the device has powered back on, navigate to the Settings app and scroll down to the Game Center menu option.
- Sign out of Game Center.
- Turn off Airplane mode and then turn on your Wi-Fi.
- Log back into Game Center.
@sweet lotus
This could also help
He already did that 5 times, but the problems still occur
Gotta wait till next patch/update then, sry about that
;-;
If anyone else any questions about crashing, either @ or dm me and I'll try to help
AAAAAH FINALLY IT FIXED UP I THINK
Yay!
Okay, I just realized. When I Uninstaller the app the moment rhe game started tk crash, and installed bacn in. Update 0.10.5 wasn't included in the installation >->
So ima see if it happens again
Edit: it didn't happen again
No my problem with the compatibility thing
@vestal briar
Did you do something that is not listed above ?
No, I only did the steps about clearing the data
sometimes after clearing data you need to uninstall the games and reboot you phone
because sometime it still there in you phone
because there is known issues i think you should wait it fix first then try again
If anyone else any questions about crashing, either @ or dm me and I'll try to help
(Ima be off for now :D)
Already restart and clearing the data for several times
google play refuses to let me install sky updates. i have enough storage and ive reatarted phone and cleared cache.
Try shutting your phone off fully
Not restarting up, but fully shutting it off
Then Turing it back on
have you tried turing it off and on again
153939 has been unstable
Its not your device, I think
Its mostly the game not activating certain components properly for your device
Hi does anyone know how to disable wind walls please
Hey guys, is anyone experiencing the overlapping of friends name on the constellations?
Hi does anyone know how to disable wind walls please
@silver sapphire i think you can`t
you can do it in some places but not all :(
you can do it in some places but not all :(
@silver sapphire yeah
Hey guys, is anyone experiencing the overlapping of friends name on the constellations?
@sharp axle yes its a known issue :(
Okay good! At least it's a known issue
yeah its already known issues
Sometimes it just stuck on the screen and wouldn't go away unless you restart the game T.T
I- atleast im not alone here :(
@green grove I'm so glad I'm not alone either. π
i have pocofone f1 but the game doesn't show up in play store?
try this directlink first
Sky App Directlink in Play Store:
https://play.google.com/store/apps/details?id=com.tgc.sky.android
if it displays a compatibility msg try these steps:
Link to Troubleshoot Google Play Store Non-Compatibility
#android-questions message
Can pocophone X3 run sky?
young T... You have to restart the phone so that sky will appear in Google play store
ah o can i get help for crashing? i have just opened the app and it keeps on crashing
yes i do :o
i think I'm seeing a pattern, this mostly happens with Android 10 users
I have android 10 too
ahh ;-;;
ah o thank you for replying, i will wait for the next patch (Β΄ . .Μ« . `)
I hope i still havetime to get the manta cape 
it opened for a second, gave me a "update to new version of sky!" Notice, then died again...
Not all with android 10 can't open sky.
how do I switch accounts owo?
If you used Facebook to save your Sky progress, you can unlink it yourself.
For google email, you'd have to ask Customer Support to help you to relink. I'm not sure if they can do that currently though 
Is anyone here from indonesia not able to purchase the lantern pack

I have a question
The game doesnt work anymore
like im stuck in a sort of homescreen my skykid look like a newbie,there is no control to move and the gate for the world(ex:Isle) arent open
Is anybody's game laggy? More so than before? Might be just mine tho...
Someone standing /waiting for me to get my heart today in Sanctuary, and they ran up and grabbed my heart. I didn't get one and it says I collected it. ππ
I wish they make a retake of this scene. Mine got photobomb. π₯Ί
Is anybody's game laggy? More so than before? Might be just mine tho...
Vault was really laggy, I had to lower my graphics :(
Good day everyone. Someone here have a samsung S9? Im looking for a cellphone to run Sky in 60fps, without lag
153939 has been unstable
I don't know what you mean by unstable. From a "closest to stock Android" phone, like Pixels, the game runs flawless, even on the latest Google security updates. Sadly, due to OEMs putting in their own custom code or forgetting key rendering components, the game has issues. That isn't TGCs fault or the game's. I do commend them for trying to fix these issues, but at the same time, the beauty of the game is reduced due to trying to get more devices, like PowerVR GPUs to work with Sky. (The current game crash being a rendering driver in Vulkan that is missing in PowerVR GPUs)
There's a little delay with the new flight control. It's not as responsive as it was after the update.
My game is still crashing, Is anyone whose the game crashed can open a game yet?.
You guys experiencing the same problem ?
anyone been experiencing overheating since the last update? my android friend says it's unusually hot after updating
Yes there's some graphic glitch in recent update, hopefully those will be fixed soon 
Ok cool-
If anyoje is wandering about this game crashing, I sent this earlier.
Okay, I found out as to part of the reason why the game is crashing.
For some people, the reason why the game is crashing cause of an error,"unsupported renderable internal format" you can find it in the system log right after your game crashes.
Basically, it means that your device is missing a component that makes it possible to load the game. Or your device/the game fails to activate it.
Or, your device has it, its just not being set off properly, or Or the coding for the rendering doesn't work properly with your device .So you don't bave a way to fix it, we'll need to wait for the next update/patch.
So if anyone is wondering why your game is continuously crashing in 0.10.5 (153939) , this could be the reason why
This might not be accurate since I cannot read code or any sort of thing, this an assumption
But from what i was able to read. This seemed like part of the reason
AKA the main reason why PowerVR GPUs crash on the game.
The game is calling for something the default Vulkan renderer can handle, but PowerVR GPUs don't have it in their microcode.
β-β
Can anyone help me i've been crashing a lot when i open the app??
That was literally just discussed.
Please search "{phone model} specs" in your search engine of choice. If your phone has a PowerVR GPU, the issue is discussed above.
I'd like to give yall a quick thanks and good luck with questions. Every time I pop into this channel I understand nothing so I really appreciate yall.
A good chunk of phone models with a Helio Processor and PowerVR GPU: Oppo Reno, Oppo V series, Samsung A21, and a few other mid-range to "budget" class phones.
Help!.. after update, i want to hide the paper boat, after pressing X.. there is no confirmation to hide option and im stuck.. unless i press chat.
You can't cancel the paperboat
@lost coral u can't hide it?
Guys i want ask about paper ship, can i got love per ship or just 1 heart 1 day.?
You can read about how message candles work at: https://bit.ly/MessageCandles
Ohh okey thanks
@lost coral u can't hide it?
@west wave do you want to put your boats in a hidden place or want to cancel it and save it for later?
I have asked about this before, but no official response. In the EULA, it states: "You may not use any unauthorized third-party software that intercepts, βmines,β or otherwise collects information from or through the Game, including without limitation any software that reads areas of RAM used by the Game to store information about a character or the game environment; provided, however, that we may, at our sole and absolute discretion, allow the use of certain third-party user interfaces;"
Does this include using Android's built in logcat when reporting a bug?
Since logcat does give pretty much all information the game asks for at a system level?
If ahyone is baving crashing problems, scroll up a bit, you'll see basically the reason why
wait, does it mean when your phone uses PowerVR GPU, u cant do anything about the crashing problem on Sky?
It looks like it.
damn. welp, tgc better patch this quick, cuz im kinDa a bIt TilTed lmao

nope. Other than checking apps that have administration rights... Settings - security - device admin apps
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