#android-questions
1 messages · Page 58 of 1
if you end up in the market for a new phone at whatever point and want some advice go right ahead and ping/DM me
!picspoiler
To spoiler tag a picture, rename the file name to begin with “SPOILER_”, or (desktop only) click the “Mark as spoiler” box when you upload it. To rename on iOS, export image to the Files app > rename > share to Discord.
when i try to record a video using the google-play feature, it gives me a pop up about "exposing sensitive info during casting/recording" and i press start now, but it doesn't record and just brings up the same message. does anyone know how to fix this?
Have anybody had problem can't sign in into Sky with Google account? Because I had that problem and I don't know what to do
^nvm it seems to work now
Hello, is there some way to stop the music in Sky while listening to my own on another platform? I would love to listen to some jazz while flying around
!beatsbyelder
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
on android, it's not available yet due to the way android detects audio
So there's no way to stop the audio just yet? That's a shame, maybe they could implement a manual way for now
Thanks!
nope. tgc is working on it, don't worry.
please check the pins for troubleshooting
refresh your gms by clearing the cache, pins has more info
cleared the data?
Used to be going out of shipwreck but now is going out of graveyard. Anyone else with the prob?
Just white screen bruh moment
it's a common bug, you might want to restart your game
Yeah it's a pain at this point though
Just wanna run through wasteland properly at least once :')
it's a known issue and tgc is working on it
Gonna vibe
cleared the data?
@sly wagon
Yeah
actually, wallriding to the left wall helped me and praying before exit
I usually put a table in the middle of the way (make sure it's near the barrier), i am not sure about this but somehow it works
we all have our own tricks 
Again the same problem
@lone quarry Hmm...I've had the same problem before. It happens every time I want to update my game lol. Here's what I do, not sure if it will work.
- Close all tabs
- Open the system thing (settings)
- Clear cache and data of Google play, Google play games, and google play services.
- Close settings (clear the tab)
- Turn off your phone/tablet. (Power off, not restart.)
- Wait. (About 30-60+ seconds? Idk I don't count.)
- Turn phone/tablet on.
- Open Google play and search for sky.
- It should work, but idk.
What is IDK?
I don't know
Good...I think I already lost my 4 daily candles (个_个)
Well...Later I will send a second opinion to Google to see what the ⚡ happens
hello i want to install sky but i cant find it on play store but before i factory reset my phone i can find it on play store
But it is rare that this happens to me again
there's a direct link to the app in pinned messages mario
hello i want to install sky but i cant find it on play store but before i factory reset my phone i can find it on play store
@woven flower
Take
https://play.google.com/store/apps/details?id=com.tgc.sky.android
it say my device isnt compatible with the version
there's an info about troubleshooting that problem in pinned messages as well
it works thanks
But what? ......... the store is updating ..... ok 4 lost candles then
4 LOST CANDLES.......Why Venezuela...whyyyyy
So I tried reinstall and reset the game, but the gamepad still don't show
have you ever connected a gamepad before?
It's probably a bug, you might want to screenshot and put it in #bug-reports-android
Hi
Do you know when there's going to be the headphones? :D
Lol!
Besides, in which salon can we test betas? Please @slim heron
Which salon!? Do you mean place @frank linden
I don’t know I’ve never tried @frank linden
No problem @frank linden
Is anyone else having problems with Wasteland lately? The area is super buggy for me, especially after exiting the shipwreck area. My screen turns black and the game freezes.
When I try to go home and continue, the same thing happens even when I already restarted the game. So I went through the map again to clear the final area, but now the problem is I can't burn the dark plants anymore. 😣 It's taking so much of my time. I already don't like doing Wasteland, now I hate it even more.
@autumn orchid I've had android friends experiencing the same thing, best way is to have a friend with a stable game and rejoin them after you crash
If you say the game is Very Optimize, why don't we raid the game and see how Optimize is it ? #dare
You'll have your answer what it feels like 10K Players on one map on one server
Is anyone else having problems with Wasteland lately? The area is super buggy for me, especially after exiting the shipwreck area. My screen turns black and the game freezes.
@autumn orchid same 😔
This is a known issue for android but but sure to report it when it happens
Why there's no candles with messages?
bug
It's a bug, you can report it but it's a known issue also
tgc's aware though and they're trying to fix it
Anyone know when the next big update that was supposed to fixed the annoying bug (shipwreck to battlefield) ?
Is it after june 21st?
Hope they will fixed most of the known issues especially the bugs..
they are working on it, please be patient
I am patient...that is why i said hope they will fixed most of the bugs so that the wait is worth it... Thanks
Anyone still facing shipwreck issues?
Yep
I find that forging a candle as I progress from shipwreck to battlefield helps push the game forward from black screen. Has worked 2/3 times so far.
Android is still overheating a lot. It was not like this when I've started playing this game. So sad.
When I try to go home and continue, the same thing happens even when I already restarted the game. So I went through the map again to clear the final area, but now the problem is I can't burn the dark plants anymore. 😣 It's taking so much of my time. I already don't like doing Wasteland, now I hate it even more.
@autumn orchid
Yes. It happens to me 98% of times.
please know that tgc is aware of these issues and are working on it from home 
How usually long does it take to sync progress?
depends on your internet connection
I have a bug that I can't see any other player , and I can't reach to my friends everytime I wanna to join them the game told that ur friend in place u can't go right now
But they are at home
They show just for a second and disappeared
you need to update your game I think 
Can anyone help
older versions may disrupt multiplayer features
a new update was rolled out just yesterday
Yesterday I deleted and install it
It makes the same
I massage them for that bug but they didn't answer
in accordance with the notice in #known-issues, wait times are now around 6 working days depending on your language. this is due to a large backlog of support questions following bugs. I'd say you should manually restart your app a few times, and after that you'll have to wait for an answer sadly
Another cause of that problem could be an unstable internet connection.
Are you using Wi-Fi or Data?
Wifi
Are you getting internet problems pop ups?
No
Do you have another device compatible with Sky?
If you did, I would have suggested installing it on the other device to see if the same problem occurs. Since you don't, try restarting your phone. There's like a 30% chance this will work.
Wait, you mean there's nobody in game as if no diamonds when you call or no?
Because the stranger diamonds is deleted after 0.9.2 update
Right
Can you see any dark sky kids (unlit ones)?
However that doesn't explain the inability to find his friend.
No Dirk kids
Yes, internet problems, ping, jitter, or anything can mess up with the game, I've had that problem with a friend as well
All of my friends when I wanna to reach them the game told that ur friend in place that u can't reach
Have any of your friends tried to join you?
You can actually be disconnected from the game servers for over a minute before it'll throw up error messages.
Huh, seems like it's a problem with your internet provider? (I'm not sure)
The problem could be any number of things. I personally wouldn't have jumped to the internet provider.
So what I can do burn my internet or wht?
Yeah DreamFyre is right, it's probably not the provider
What does that website show for you?
It will show you your upload, download, and ping.
1.2mb
There is a show more button. However that is awfully slow.
Ping 100
Oof
Here's my cheap internet for reference
Not terrible, but you want 40 or less
We need more graphic option for low end
100 ping is unbearable in some games, so sky might have some like minimum ping filter, because most online games does
:( I just want smooth performance
@ivory kayak what phone do you have?
That's a nice suggestion, you might want to put it in #wishlist-and-ideas-archived or send a constructive feedback to #live-feedback 
Hmm
Do you have anything downloading or anyone else using your internet right now
How far are you from the signal source? (The router)
@ivory kayak the GPU in your phone is one set up from the one I use. Lol
If you are really far or blocked by some walls, you might want to invest in some repeaters
It's literally lagging in the forest and up
:( it'll be nice if I don't lose my wings because of lag
Nora, if you're playing on 60 fps lowering your framrate may help with lag. also removing your phone's case if it's overheating
It's is on the lowest setting
Fps average?
Finding the FPS is rather difficult on Android.
Around 10-15 I think
I have a redmi note 5 and averaging between 30-45 on boosted def mode
I get around 15 to 30. Unless I'm in the bad areas.
Some game boosters app shows fps nowadays 
What's the difference between the 30 fps and boosted?
Huh?
Also the lowest graphic, (power saver) will lock your fps somewhere around 20fps
It's smooth on isle and praire tho
I lowered the internal resolution of my device to 480p.
How?
I used ADB commands
Oh wow, you tinkering with your device a lot,
that's nice!
If you want to try it I would recommend being careful because it can mess with your UI a little bit.
I don't understand all of this tech stuff
My device handles it well. I have encountered other devices where some default apps would not open at all with the resolution lowered.
But those were just the old ones
My recommendation is don't do it if you didn't know what you're doing, since some of it could brick your phone if you do something wrong
But if anyone really want to do it, you might want to dm DreamFyre and Cobalt here, they're really good at this kind of stuff 
Yes, modifying things within your phone can cause problems. Do thorough research before proceeding.
Oh ok
What is sky app build number ?
Side note. you'll probably notice sky is a lot less sharp than your actual screen is usually. That is because sky does not render at the resolution of your screen. In fact it's quite a bit lower. @ivory kayak at least on any mode that is not Max Graphics.
The one inside the parentheses, 0.9.4 (149650) <- this
Thnx
My current version.
Hiii! I have a question and I really don't know what to do. Today morning a played with the game without any problem but now when I wanted to open the game it didnn't load fully and it leaves me before the character appear (above the water). I tried to delete the game and reinstall it but it didn't fix it. I didn't have any problem with the game yet even with the latest update... Did anybody experienced the same? I don't have any idea what should I do...
How much storage do you have available on your device?
60Gb still, I have almost nothing besides this game.
Hmm... Try restarting your phone.
I had a few heart attacks but now I found the problem, I restored my phone to default, deleted every app that wasn't on the phone and runned a search for updates, then it appeared that for some reason not all the updates were done fully.
I totally thought it wouldn't be work. Sorry for wasting your time.
||What's this boat in praire? Has it always been there? Is it a scrapped idea or preparation for a future update?||
pretty sure that boat has always been there
I think the little building is a shipmaker's home
I think it was an old beta content, the texture was removed to save space iirc
The boat was visible during beta and limited live pre-iOS global. Now it’s just some unused assets and candles. The clock on the dock used to show the times it would appear at that dock for you to sit on like you do in your picture 
Hi, is this a normal issue when I'm goin to take a screenshot with the game option?
Yes, mine is fixed after i take another screenshot
Oh thanks!
Hey, anyone experienced issues buying the ||office|| cape? My friend wants to puchase it, but it seems that the shop is working anywhere but in ||office||.
That’s intentional, the founders pack only appears in the shop when you’re in the ||office||
I'm sure this has been said, but I listen to music a bit on my phone and the game never gives me headphones. Another problem I have is entering Battleground in Wasteland, it crashes my game frequently when entering that area. Where do I report these problems?
!beatsbyelder
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
currently, the bug reporting channels are down for maintenance, but you would normally report it in #report-a-live-bug
You’re telling me you didn’t do that 
I know
, was trying to be quippy but it came off kinda quoppy 
why we don't have this helmet on Android yet?
!beatsbyelder
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
see the message at the bottom of the pins for why they're not on android
it's the bottom message in the pins
Often I am looking for an option to cut the game music but I can't
ah, it's not currently possible on Android yet
and it's really not an option on iOS either, though there's a couple more workarounds on it than Android (has to do with the fact that Android detects external audio differently)
Hii everyone! I don't know what to do, today in the morning I played normal and now it stays this way. I already tried to restart my phone and reinstall the game and norhing
am i the only one who is ALSWAYS alone in the vault ??
i can't event open a 2 person door
You’re not actually alone in vault, it’s just very hard to find other players there now with the call change
i swear there is nobody
well maybe you're right
but i think they have to change something
at least in the vault
candle run takes hours...
There really are people, but most are skipping doors in vault because it’s not worth it to wait around when you can’t see where other players are now
you can see the ones that are close to u when u honk but only when they are behind you, well for my observations
Yeah, if they’re not near you it’s very difficult to find anyone
it'd be nice if the staff like hosted a user poll to determine how the call system should work
Maybe an in-game survey? This server is just a small part of the community at large
known issue and tgc's working on it
Oh great
Well I knew they were but I was gonna ask if the fix has rolled out already
I've been away for a while
Well in that case, thanks a lot take care

I learned not to trust myself so I'd rather ask someone on top of checking
Just to be safe
I have just confirmed. Android 8.0.0 is compatible with the sky!
May I ask, which device?
Samsung Galaxy S7
I made this video to show what the adreno 530 is like.
This is my previous device running Android 9.
https://youtu.be/jCjjkXdShhY
It's hit or miss with 8.0, it really has more to do with if it has a recent enough version of Vulkan
Exactly
The Samsung Galaxy tab A. Running Android 9. is not compatible with the sky because the processor is the Snapdragon 425. Which does not support vulkan. Or Opengl ES 3.1
Really? 
I thought Vulkan 1.1 was a requirement for Android 9
Nope!
Yep
PS. I have a device running Android 7.1.1 that has Vulkan 1.1 support! AKA ZTE Blade Z Max
Anybody use the phone called Vivo v17?, I don't know if it'll support the game
1 sec, I will check
I'm changing my phone soon and I still want to play the game;-;
Like my Ipad does not support the game anymore and all my progress is somehow all gone
So yea I'm very sad;-;
There is a very very high chance that it does.
And it will probably perform decently.
No Problem!

Looking at the specifications. The adreno 612 may experience lag. But it won't be too terrible.
Can I ask another question please?
Will Vivo y50 support the game?
Asking just in case;-;

Hi, any clear steps how to transfer an account from ios to android? In my android device there’s a newbie linked account cos it was created upon starting the game. It was linked to a spare gmail but I wanna use an account that’s also on my iphone so how should I do this? Haha I’m scared it might overlap with the newbie account. 🤣
The ios acct was linked to both game center and google
The ios acct was linked to both game center and google
@dusk blaze then sign in to Google Play on your Android device with the Google account that the iOS account was linked to
Hmm it was linked to both but when I signed in to google on the android it started a new account.
I got scared so I halted the switch lmao
Checked the acct on iphone and it’s still okay tho
Sometimes you might have to manually log into your account too. Check if you’re logged into your google account in the “Account” tab under the gear icon (
) 
@karmic mesa You are able to get Eden whit your phone???
Is there an easier way to call out? When I try to do a deep call out my joystick interrupts my character from calling out
anyone been having issues with the screen just going black when going from shipwreck at the pipes to battlefield?
Yes why?@slate otter
@sudden gate yes it is very likely the Vivo y50 will be compatible with the game. 
Yes! Oh gosh I thought I would never have a chance to play with my friend I met in Sky again
Even though I have to start all over again Lol
Your phone it's better than Blade V10??
What's the most optimised graphics settings for a device with Adreno 612 ?
@south summit default 30 fps
Default or Boosted Def (30fps) ?
Default
@slate otter The Samsung Galaxy S7 is twice as powerful as the ZTE blade V10. ( approximately )
@karmic mesa thanks
Ok
Yes on (default 30 fps)
Yesterday when playing Sky, my phone (Samsung S9) overheated so much that it actually hurt me. I am afraid that this game will damage my phone. Does anyone have a way to lessen the problem a bit?
If you have a small desk fan. Play with the fan pointed at the back of the phone.
Smart! I might try that, thanks!
Take off the cover on your phone if you have one - it heats up your phone faster if it's on.
Don't play with any apps running in the background, turn down your graphics settings in-game, reduce your brightness, keep your phone away from direct sunlight, maybe even play in an air conditioned room.
@fast hearth i just don't play if i have to do all those things tho
just need a better phone
I'm playing sky like everyday, my phone doesn't get hot too much
Getting a better phone isn't an option sometimes, unfortunately.
The routine shouldn't take too long, and you won't even notice it, if you like the game enough 
The routine isn't that complicated to try. Especially since the game is way too much fun. Thank you though! 
Is it possbile to get my old account back if i delete the app data of the game?
Cuz ive been meaning to restart from scratch
But i dont want to lose my old account
If you linked your account, yes
I linked my account with google
Then you'll get the account back! 
But people said that it might go wrong and i have to use the recovery code
Just remember to save your sky id, if something bad happened
Problem with that tho
Is if i need to use recovery code
I have to contact support
And it may take like 6 days for me to get back to them
Yes, never tell your code to anyone except support
That's true as well, because the customer support is really busy right now
I have told you, buy waterproof phone and jump down the pool😹
¿Is it weird to get more stutters in graphics “saving mode” than in the default 30fps mode?
I believe the battery saver has a somewhat decreased fps as well. But Android in general do have a lot of fps issues currently
Is there a way to remove all music from the game?
Without removing all game sounds?
Like, keep krill sounds
But remove the background music?
!beatsbyelder
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
Since you’re asking in Android questions tho— yeah
Android detects audio differently than iOS so the devs haven’t gotten around to implementing it yet
They will in the future 
I was trying to watch anime on netflix, and do a candle run at the same time
Oof
But the
Aaaaaaaaaaaa
In the background is too loud
Is there a way to make netflix louder, but sky quieter?
I don’t think so
Awww :/
I recently got the weasel mask, but it doesn't fit with much lol
I currently have it with the wizard hat
And I think it sort of works
are you guys with a ghost touch as well? in the "direction pad" per say
ever since the latest update my game keeps turning me around in circles and it's driving me insane
yeah I've experienced some drift sometimes
do you guys know if turning on performance mode makes a difference?
It sure helps, keeps the network and processing focused on your game
@swift crater regarding app volume control, there is an app on google play that controls sound individually. Its called Sound Assistant (by samsung). I use it to turn off sound on Sky if i want to listen to music while i play.
Yes drift is still a common thing. They tried patching it in the last few updates, but with minimal success. I use a controller to play and oftimes drift at laggy areas can reaaaaally test a persons patience 😂
Yes, it does, sadly. Gw and forest are the biggest culprits. Though it doesnt lag as much as it used to
💔
regarding app volume control, there is an app on google play that controls sound individually. Its called Sound Assistant (by samsung). I use it to turn off sound on Sky if i want to listen to music while i play.
Does it works for other brands or samsung only?
Android is overheating since the last update, please fix it.
#live-feedback @normal osprey
Hello.. how can you hide the control buttons?
We can't, yet
Does it works for other brands or samsung only?
@sly wagon I have no idea, but I found this
https://play.google.com/store/apps/details?id=com.spycorp.appvolumecontrol
could be hit or miss
oh nevermind
all this does is automatically change the global volume upon entering an app
that's lame
That's super lame ngl
you know what you can do, which I wouldn't recommend unless you have more uses for this than just Sky
is do what I do and have headphones that can connect to multiple devices at once
so like I'll have the headphone jack plugged into my Switch for gameplay and have a Bluetooth connection going to my phone or laptop for voice chat
I did that actually, i use my laptop for audio chats, and sky just uses the speaker
Where should I warn the devs I have been having issues?
They said it was on tt or discord but I dont have tt and don't know which group to write
😅😅
Thank u!!
Visual bug
Is there a skip button for cutscenes?!!
@gaunt vault yes, but some cutscenes are unskippable
you will know there is a skip button when its in the top right corner of your screen
A friend of mine did mention this... But I'm still having trouble finding one
Is it a bug?!
if it is a bug, its a new one
Does it works for other brands or samsung only?
@sly wagon yes, it works for android phones other than samsung. You'll need to toggle the volume for sky everytime you launch the game anew. Works like a charm.
Anybody else having their screen turn to black when existing Shipwreck?
Lol yeah almost 70% of the time i crash when i try to go to or leave the shipwreck
Yeah, but the latest update should have fixed that though
Should be 0.9.4 (149650-ish)
Also my game isn't downloading the eye of eden feature, got any suggestions ?
Uninstall and reinstall the game
a. Make sure you have your account linked to google and grab your recovery code
b. Make sure you have 3gb or more of free space with Sky installed
c. Uninstall the game and restart your phone
d. Reinstall Sky
Make sure you submit a bug report at #report-a-live-bug
Already did the reinstalling, will report the bug
i got a similar visual bug, making an ingame screenshot fixed it
my boyfriend have troubles to download sky – google play store says that his device is not compatible with this version. he have xiaomi redmi 8a. what can we do with that?
Try this
thank you so much 
Hello... ever since last update I dont see candles on the meditation spots and cant read ppls messages.. is this a known issue? Is there a solution pls?🥺
That issue started recently, and I'm pretty sure everyone has that problem
Oke.. thank you
at least it's not my device thank god
whats the minimum android version for the app
rip this phone is stuck on android 7 😔
when they come to ps/pc, android 7 phone cant play... sad
play station, personal computer
recently bought ps4 and got journey for free, thn saw this company got this even better game, but my phone also stuck at android 7, cant play
I’ve been experiencing my game crash multiple times lately. Why is that? ><
ah yea F
We with my friend got into a suspicious pipe, and it suddenly became this
Newest version
@frigid canopy you might wanna let the devs know by putting it in #live-feedback of #report-a-live-bug
Black screen of the Wasteland is getting old 
Is it only chats that disappeared or all text on screen?
chats! like usually when you typed something, it appeared above your head too right? it didn't appear for me and i couldn't see chats from other players as well.
Yes, it's happening for me as well, chats delay, all text missing, text staying on screen, if you want to, you can file a bug report in #bug-reports-android !
To fix them, simply restart the application
will do just that! thank you😊😊
No problem bud!
I'm switching ios to Android temporarily, I have gmail signed into the Android version, but when I push recover nothing happens
I try to go into the battlefield from the shipwreck in Wasteland and just get a straight black screen, this had happened several times. I've had to close my game and resume my journey, and end up back at this screen
It's a known bug, happened to me too
Although I haven't faced it as much after the update
You should report it in #report-a-live-bug
anyone with Huawei P30 lite? please ping me
Erm that phone may have problems with the game...
@median gate 👆
yeah it’s my friends phone 😭💔
she couldn’t take her first wing, game keeps crashing
so i thought i will ask anyone if it got better with the updates!
The problem with that phone is it has a really weak GPU.
I also have a question so uh
Does anyone have an idea on why Sky might not be available for me? I checked the website and my phone meets all the requirements mentioned on the website so I figured Id ask here
What is your phone
Samsung A10e
Q: What about x86 support?
Honestly I haven't a clue. It has the same processor and GPU as a Samsung Galaxy a20 (which can and does run the game) the only difference is 2 gigs of RAM instead of 3. I have run into compatibility issues with devices that have been used a really long time. So it may become available for download if you factory reset.
oh yes i forgot
Ty,, Ive only had this phone for a few months so Im not sure thats it but Ill try anyway
If you do get it to work, fair warning, it will lag quite a bit. (I know from experience)
That doesn't mean much
MALIs are slow
It's somewhere at the level of snap 4xx
I tried to fake the model and keys, but performance was not good
Like 1-2 fps
I did all the comparisons to snapdragon. The one in the Galaxy a10e is comparable to the adreno 506.
Yeet 
I did all the comparisons to snapdragon. The one in the Galaxy a10e is comparable to the adreno 506.
yes that's slow
really slow
those phones can't even run terraria 1.3 @ 60 fps
only 25
@quasi glade https://youtu.be/jCjjkXdShhY
This is a video of my Samsung Galaxy a20 playing sky.
What's your CPU & GPU&
Also, i now have just one question: how can adreno 530 perform the same as adreno 506?
I just checked because I was curious, my phone has Adreno 506. Sky runs smoothly enough to not crash so I guess that's good 
It's WEIRD
But I bet Adreno 530 is waaaayyy better
I have snap 821, it heats up like a toaster and runs game like in the video
Not 338% better
Optimization is wonky for Sky right now tho 
Latest update did improve my framerate a little tho so I guess they're gonna work on that
There is actually a logical explanation for this. The adreno 530 has more video RAM than the adreno 506. This means the adreno 530 has to work harder then the adreno 506. you can actually see this in game for textures or not quite as sharp.
So adreno 530 blits slower?
Performance on adreno 530.
https://youtu.be/XJzNiDIuSFw
Sorry for russian text
Performance on adreno 530.
https://youtu.be/XJzNiDIuSFw
@karmic mesa i can't get that prefomance on LOWEST settings
Guessing Samsung did a good job optimizing GPU drivers
Lemme download screen recorder and record my perf
Ok
OMG, I didn't even know there was an update. Apparently there was two days ago.
I disabled auto updating because my WiFi chipset is broken, so GP will not spend my taffic
I think theres a problem with the winged light of the traveling spirit this time. Last week when i finished eden, i got 39 winged lights. That time i didnt use any ascended candles to unlock the previous traveling spirits. But, i finally did in the last thursday or friday. Seems like it didnt gives me the bonus winged light of the traving spirit this time, after i finished eden of this week a few hours ago, the winged lights i recieve is 39, nothing changes
Did you purchase this spirit before? It did come back once before I believe
@near iris no i havent, i first playing this when it's official releas in our android version
Then go to #bug-reports-android ! Sounds like a bug to me
You can also contact support by DMing ThatHelpBot
It says i dont have permission
Hi. Can anyone help me? I wanted to install Sky on my phone, but for some reason it says that my device is incompatible. I checked the requirement on the website, everything should be fine. My phone is Blackview BV9100 (Android 9)
@zealous zealot oh wait i got it
@buoyant yew there’s some notes in the pins on compatibilites. do you have enough storage for instance?
also @zealous zealot did you get the ||winged light in orbit this week?||
@buoyant yew if I had to guess, probably the GPU
from what I saw when I looked up the specs
@desert isle Yes, storage shouldn't be the problem. Thanks for the reply
@fast hearth What GPU is required? I guess I missed that... Thanks for help
check pins
there's no one specific GPU that's needed, but considering i'd never even heard of your phone's brand and neither PhoneArena nor GSMArena even had it, it's probably just that your phone's hardware isn't mainstream enough for the devs to have optimized for it
...or something
Too bad... Thanks anyway
are the devs planning on adding headphones for android 🥺
The headphones appear on your character when you play music or audio in another app while playing Sky. You can use them any time by putting on some tunes! (iOS only, until it's implemented for android)
alrighty then
Will Sky ever be available for the majority if not all android versions?
Wdym
I mean
Sky currently isn’t available for all android versions
It’s complicated
I’m wondering if it ever will be
You mean old versions?
Idk I got an iPhone so I know very little about androids
I think sky is not available for older android versions since it came out like a month ago for android
They might make it for all versions tho
It's complicated since there are a lot of android devices
Anyways it's on Android 8 and above
So it won’t every be available on older versions?
For now sky is available only for android 8, 9 etc.
8, 9, and 10, as well as 11 when it comes out and everything after that
And that probably won't change if anything it will need newer versions in a couple years
Np
👌
Ah ok
And I want them to play with me
What phone is it?
Idk they don’t know either
Tell them to go into the settings
Then the about phone section
Do they know what brand?
Lol surely there is the brand name somewhere on the phone
Did they search for it in the play store
I’m
Is there anyone here who knows enough about android that can guide me on the next phone i should get?
I'd suggest DMing @/Cobalt#9258 or @/DreamFyre#3037 when they're online
I'll try to remember them, thanks
I have been summoned
http://www.antutu.com/en/ranking/rank1.htm
-list of the most powerful Android devices out there, updated monthly
https://phonearena.com
-site to look up individual phone specs
-avoid anything with an Exynos processor
@urban linden
Perfect, thank you @fast hearth
Yes, 124 is our max rn
How many do you need to have in ||orbit|| to reach 120?
I currently can get ||40 wing buffs in orbit|| but not sure if I need more to reach 120
40 wing buffs is enough
||Just make sure not to skip the credits too soon so you can grab the star there||@fast hearth
yeah that's including the star
||Wait, you have 40 including the star in the credits? If so, you will need to ascend a traveling spirit||
awww
That means you could only get collect the rest of the 79 collectible wl, so you’d be at 119 without another wing buff
well, they said in questions and help I can upgrade two constellation spirits twice
wave and cry?
Yes
how many ascended candles do you need for the 2nd upgrade?
2 for each, so 4 total
Too late 
ahh but I need to unlock the previous nodes with regular candles
which I currently do not have enough of
bleh
oh well
hello! i made a google play purchase for $10 a while ago to buy the $9.99 candle pack. however, my google play states that I didnt have enough credit (at $1.55), even though my google play credit is currently at $11.55. does anyone know how this can be fixed?
traveling spirit ends today and i would really like the mask, but due to this issue i am currently unable to purchase the item.
i have tried uninstalling the app and reinstalling, force-stopping the app, logging out of play store, restarting phone.. but none of those options seem to work
I think it needs to be 4$ balance
One of my friends had the same problem :/
did your friend ever get it fixed?
she couldn't buy anything for a week, idk how but she fixed it
hopefully before travelling spirit ends it will work
Try doing what @hexed citrus said... Maybe it will work
Try to make your balance a 15$
Or try another way
Bcs theres a tax the more expensive you buy the more the tax gets bigger
well i already made a purchase to my google play account, so the $11 is stck there
well yea but i think 11.55 will be enough including tax for something thats 9.99\
@hexed citrus why the tax tho ;w;
and the problem is that when i go to make the purchase, it says my play balance is 1.55, which was before i made the $10 purchase to my account
No i mean i bought 10 usd and they took 11.98 from my wallet so probably 12 usd +
Try to make your balance to 13$
Then buy the 9.99$
if the balance said 11.55 it would make more sense
but that was the amount i had in my GP account before i bought the 10 so the transaction didnt go through into the app im assuming
So you cant add 2$ more? Then theres nothing i can help . It might not gonna work if you add 2$ so dont do it . But if you want to risk the 2$ then try to do it
thank you for trying at least.. I just want to figure out if there would be any fix to the problem as it is before having to risk putting more money than I have to
if i need to, i will just make a direct purchase through credit card before time runs out
Ok goodluck man
I had another android pay issues earlier (solved though). It seems the finger print authentic function doesn't work on my device, it forced game to vertical screen and just won't read, then it turned back to horizontal. Later I disabled the finger print in Google Play, then use password instead, then everything went well. Hope this may help someone with similar issue.
Hi everyone, i wanna ask is it possible to play 2 different account in 1 device? Because I can't logout my account 🤔
there was no fingerprint id
it just said my pay balance was lower than it is on my actual account
does this happen on all applications, or only sky? because it could be a problem on google play's part 
yes better send a ticket to address the problem
the saved gameplay doesn't get affected when you clear cache right
You can feel free to clear the cache. If you have your save saved to a Google account you can also clear the data and you will not lose your progress. Clearing the data is effectively reinstalling. I know this works because I've done it myself. Also, you won't even have to sign back in it will still remember you even if you clear the data. @errant atlas
My friend is using an Oppo phone and she wants to download the game but it shows her this-
Why can't she download it?
tell your friend to change her device, or you can download it from apk store & install manually
sky needs min android 8
@simple flame Please don’t encourage users to download apks of the game. Besides, if it’s not compatible it’s most likely hardware, and it probably would barely be playable that way
It is against the TOS to use third-party apks.
Also which Oppo phone is it.
It’s just not a good option? No one is being overly aggressive
Judging by the location of some UI elements within the picture, my guess is that the phone is running Android 9.
Also that aspect ratio is something to behold. 😂
@digital bone what is the model number of the phone?
@digital bone what is the model number of the phone?
@karmic mesa is there any minimum requirement to install this game beside android version?
Yes
how about 2GB ram?
There are some pinned requirements here, but it’s mostly dependent on the processor/gpu
ah i see
A device running Android 8 9 or 10 that Google Play says is not compatible. Theoretically could install the game via APK. However there are obvious reasons for why the Google Play Store would not allow you to download it. These reasons are for support that you may not know exists. Such as the graphics API vulkan. If you attempted to install the game on an unsupported device, it will likely run very poorly or not at all (most common outcome). If you want to play the game, it is highly recommended to buy a device that is compatible. If you don't know if a device is compatible, simply ask
Additionally you could just wait for the Switch release this summer.
@karmic mesa She owns an A13 Oppo
Meizy X8 support in Game?
@karmic mesa apks , not apk.
Download all packed Sky: Children of The Light https://www.xran.ru/share/19508756480/769576858?hl=en
To Install using https://play.google.com/store/apps/details?id=com.aefyr.sai
This is how we test devices. When installing manually.
the same is true with the Beta version, but I won't send the link. And it works for everyone, even if you are not registered as a beta testing participant
The problem is the GPU. That phone has adreno 506 which supports vulkan 1.0. however the game requires Vulkan 1.0.3 @digital bone
I am fully aware that the game is a split application. 
and I am very disappointed that perhaps next year, sky will not work for Huawei users :(
Yes the Meizy X8 should support the game. However it will struggle.
So do non of the tunnels from the shipyard work? I just tried going back to the graveyard and got the black screen of death 
@rancid sequoia it's so random. You gotta quickly rerun till battlefield via graveyard
Better than restarting
@karmic mesa why does it needs vulkan , can't we play with open gl ?
Vulkan is a low-overhead, cross-platform 3D graphics and computing API. Vulkan targets high-performance realtime 3D graphics applications such as video games and interactive media across all platforms. Compared to OpenGL and Direct3D 11, and like Direct3D 12 and Metal, Vulkan is intended to offer higher performance and more balanced CPU/GPU usage. Other major differences from Direct3D 11 (and prior) and OpenGL are Vulkan being a considerably lower-level API and offering parallel tasking. In addition to its lower CPU usage, Vulkan is also able to better distribute work among multiple CPU cores.
Literally copied and pasted from Wikipedia
Inshort we'd have more performance issues if it was rendered in opengl.
Hello, where can I see how many lights I have left?? I just faced the dragon
Very hard to hoot with the navigation sometimes it overlsps it seems
Tap the top left corner of your screen. It will display how many currencies you have as well as your winged light.
This is a question for #questions-and-help
@near walrus what happens if you toggle it?
when u tap it the wing number appears under the wing icon@karmic mesa
Um, I knew that. I was talking about the force opengl es button
What I'm more interested in is whether or not the game runs worse, better, or the same.
It will likely increase stability, but decrease FPS.
maybe
Opengl has a crap ton of error checking
Info says vulkan beats opengl es like piece of cake@karmic mesa
Yeah because Microsoft copied after Vulkan when they created DirectX 12. Lol
Hi, I wish to know how do you guys record in game scenes without the controls overlay?
Currently only iOS can do that.
andriod couldnt?
Not for now.
still in development?
I don't know. Should to ask android beta users
@fast hearth u shouldn't discuss this here, and plz delete that message
U can discuss in beta
Oh okay sorry
I think I accidentally downloaded the beta version??? 😅
But idk
They both just say "sky"
you can’t download the beta version. if you mean sky: light awaits that’s just an older and way buggier version of the game
No like
This
I'm confused
It doesn't seem to be working tho
When I open it, it does the logo and music
But gets stuck there
I accidentally uninstalld the live game, then tried to reinstall it, and then I saw it was blue?
you need to officially become a tester by signing up for the program to access it. there are only select slots
go to the pins in #beta-discussion-android, may have relevant info
thats how the beta works
really? is that how it's supposed to work? for me it just says I can't download it because I'm not in the beta, so I'd assume those who can download it should have access :thonk
i have android 7 if i use custom rom like lineage os to get anroid 9 will this game work?
I highly doubt it.
The fact that your phone runs Android 7 suggests it's not top tier in terms of modern day performance, which means Sky will struggle to run... a lot, regardless of which Android version you use.
Aside from performance issues, many apps detect custom ROMs and unlocked bootloaders, rendering them useless unless software native to the device is used.
It's likely that Sky has such measures, too.
apps that do that are lame
lol ok
like i get it in specific cases like pokemon go where people could use it to GPS spoof
but 90% of the time there's no reason to block stuff like that
It's done a lot on payment-related apps, such as streaming services.
I guess it's yet another form of product protection, or something 🤷
will redmi 5 can run this game?
Do you have the phone right now?
yes
it has oreo 8.1
Check this link, it'll tell you.
okie
actually in play store it shows incompat.....
Then I'm afraid your device won't be able to run Sky 😔
sad sad
Although, it may be an issue with your Google Play Store.
Try checking this link, to see if it is.
i have gaming pc tho😫
the PC build isn't out yet
ya.....
Soon, hopefully 🤞
I can use the redmi 5 plus for playing
The xiaomi redmi 5 doesn't support Sky because the GPU does not support vulkan version 1.0.3. It only supports 1.0.0
This app will tell you what version of opengl and vulkan you currently support.
https://play.google.com/store/apps/details?id=com.realtechvr.glview
is there a 4th graphical mode in sky that my phone just doesn't support?
i just have Boosted Def (30 FPS)
what is the 4th one that my 160$ redmi note 7 doesn't support lol
Well, the graphics modes are represented by the icons on the battery, are they not?
You should have three of them + 1 when none of the icons are lit up. I don't remember their exact names 😔
well for me there is no icon with all 3 of the flashes lit up
Yp
your problem?
or yeah probably?
I'm so confused lol
what?
This chat is so confusing
☠☠bruh
just answer my f question
s10 is like one of the best phones of course it has it
But I just wanna know if it has 60fps
And yall keep saying random stuff lol
😂😂
No phone can defeat 20 ultra
hey guys
I want to ask a question
Is everyone now happen bug easily when take photos after the"big update"?
(Bug situation: the view become weird/dark/different colors/(take photo again will be normal), the view is stuck(have to re login game)and kick out by game)
Yeah, some Android devices are having the screen glitch after taking a photo (i have a friend who struggles with it). You’re not alone 
Reporting it over in #report-a-live-bug would be helpful to the devs ^^
Thanks for answering, Em!
Actually it already happened for a period of time, but just recently I think it happen more often……now even make me afraid take photo because the bug🤣 🤣 🤣
Ooof
Hopefully they’ll be able to provide a fix for it as soon as possible
I've only taken a picture a few times, and it worked fine for me (S10+)
I noticed no difference in quality when I turn up to "high graphics (30fps)".
It looks the same as high performance (60fps), just at half the frame rate.
Hi, is there a way to change language for Sky on Android? My friend from Poland has japanese language set from the start and he can't play properly. Reinstaling doesn't help, he alread reported it, but does anyone heard about this issue before and knows how to change it quickly?
the language sky is in is based on the settings in a person’s phone.
Oh dear, if his phone’s default language is polish but sky is still in japanese.... there’s nothing more than can be done atm. have to wait for it to get fixed.
Is anyone else having trouble entering Battlefield? When I enter through Shipwreck my screen turns black, when i enter through graveyard my screen turns white! I have to close the app to keep playing
Yes, that's a known issue. TGC is working on a fix for it
Oh ok, thank you!
Are some android devices not allowed to download the game?
There are devices that aren't supported, yes.
Hi, so a friend of mine has a vivo android phone, but the game won't allow them to download the rest of the realms other then Isle, they have Android version 8.1.0, does anyone know why it won't work?
Ah ok thank you!
is this where i can give suggestions
#wishlist-and-ideas-archived for suggestions
oh i clicked the wrong channel
has anyone realised the deep call is an issue now? the leg UI still messes up the deep call
yeah deep call is much harder now than it was before they tried to fix it
i keep getting knocked over by crabs and stuff bc of it.
also I keep trying to find info on the glitch between the shipwreck and the last area of the goldenwastelands. is there any info on a fix for that??? its been a consistent issue since i started playing 2 months ago 😦
ah, do you mean that bug that give you a blackscreen? i also get that, on my case if i got the bug i just restart the game, also try different route, i always go upper swamp-shipwreck-lower swamp (graveyard)-battlefield, sometimes i got that bug but not everytime i transition between area, i hope this help ya!
mhm! I only get it going shipwreck --> battlefield though
I have also faced the black screen bug several times at wasteland ..and sometimes my game closes automatically at some specific places like hidden forest near left spirit entering the map..and in wasteland near the main door to temple surrounded by 4 krill's .
Etc
Clear chache and try again
@solemn crypt it still hasn't worked, and they also have enough storage, is there another way?
And sorry for the ping
Anyone know how I can get the sky stickers for texting in Android?
i think the only other place the sky stickers are available for purchase are on LINE
?
the only way to use the sky stickers on android that i'm aware of is using the LINE messaging app (and i believe you need to pay money for this) https://discordapp.com/channels/575762611111592007/575768778789617674/694685421866844190
map update? i don't believe there's such a thing?
sky hasn't gotten an update of any sort for weeks, so there can't be a new map update for eden

@stable osprey if you use desktop discord you can right click the emoji when someone sends it and open up the image, download it as a GIF, and send that
@fast hearth @topaz reef @stuck girder thank you all!
so like if I send this 
drag myself over to my laptop
right click the emote, then click open link
bam
...
the URL didn't embed
but you get the idea
the deepcall that is messed up by the UI for the leg thingy annoys me like no tomorrow
i'll be on a cr at GW and all them crabs getting at me, i cant deep call
it gets cancelled , is that on all androids or only certain phones, does anyone know
star
lol
@fast hearth i did that...
yeah the mods here made it so that people can upload images on this channel, but links don't get previewed
i'm pretty sure it's all androids since i have the same problem
it only works for me if my character just so happens to be on the right side of the screen or if i use my left thumb for moving on the control stick and the right thumb for deep calling
you could also just hold the right face button on an xbox/PS4 controller to call
i am reaaally getting annoyed with the wasteland crash issue
it's like i'm taking a 1/4 chance of going in there successfully and I have to try many times
is wasteland crash known issue?
@fast hearth Yeah , but the problem with uploading emote as a photo rather than actual emote gif is that in phones the image will be stretched out , it will look huge and how do u download animated gif if u don't have nitro and also there is not someone else's comment
Like this if seen from phone
When headphones will available in android version?

@fast hearth tgc is working on it, but we can never be sure how long things are going to take, especially considering how many things tgc is working on at once

hopefully soon 
@topaz reef
I would like to at least have an option to turn of music ):
it's been suggested many times to tgc. however tgc has a lot of work to do, and implementing a toggle for music takes more time than you might think for something that seems so simple 
Is sky children of the light can be download on Android 8.1?
The game in Android still crashes and they still couldn't identify the problem. So the headphones we'll wait long for it :/ i guess
@silent jay yes, since android 8.0 is the minimum required android os version for sky, but there are also other minimum required specifications, like the graphics processor 
you can read a guideline for the minimum required specifications in the pinned messages of this channel 📌
Why there's no cutscene skip option never appears on my mobile
I've to watch all the cutscene everyday
That's awful
tap in the top right corner
Never appears@fast hearth 
if you can, submitting a bug report by following the instructions in #beta-bugs-android would help tgc fix this 
Ok I'll
doot
How appropriate. 
Is anyone got the same problem is black screen like mine when entering the Battlefield from Shipwreck of Goldem Wasteland ?
I wonder when they'll fix it after many updates
I believe each update had an attempt to fix it, but failed.
scroll up a bit to see the ktjn post, reese shared. It explains why it’s hard for the devs to fix crashes like that
Aw
Just keep in mind TGC has a small staff and they're working from home.
Well imma press F
and there are so, so many android phones. hopefully they get to yours eventually
I think scroll up a bit is a bit of an understatement.
My friends told me they got teleporting while i lead them lol, dont know if it's ping or they just lagging
it’s not that bad of a scroll up? here: https://discordapp.com/channels/575762611111592007/696838813506470013/717254614977740853
Thats not what i meant :(
oh sorry, thought you meant black screen as in a crash
so the game is still running for you but you’ve got a black screen?
Nah i get used to it, just wonder if anyone got the same issue like me
Also this...
#beta-discussion message
I haven’t heard of that kind of bug before, actually. Did you report it? #report-a-live-bug
Black screen while going from shipwreck to graveyard is a known issue.
aaa, I see. cause most of the things I heard were black screen, then immediate crash
I haven't actually seen it crash. And a couple of times my phone did manage to load in. But it took an obscene amount of time.
Time you can't really afford if you are with a group
RIP
@karmic mesa well mine took like 1 or 2mins to load or crash it when its done
Oh yeah
Find definitely took longer than 1 to 2 minutes
And i think the winged light of the traveling spirit just came got a problem too
I was able to cook supper and take a shower in the time it was loading
But then again I have a weak device
My phone more likely potato phone to this gsme xD
What is your phone?
Redmi7
Ouch
Adreno 506
0 1 2 3
Your phone is approximately the same as mine in power... At least on paper.
Real world mileage can and does very
Yeah, it only got 30fps as max, not even smooth
Hmm...
Umm
@karmic mesa i know this sounds stupid but how to upload a video on youtube app
Nvm i got it
Ok
K this is what i gone through everyday
I think it's bc ur phone's cpu is a octacore type, when mine is just quadcore
First off, the number of cores doesn't affect the game much. Secondly, I recommend you play the game on level 1.
Low quality to save space.
@karmic mesa okay, i always play with level 1,just wanna show u how awful it is when turn level 2
I play on level 2 because it's sharper than level one and there is no performance difference for me.
My screen glitches when I take a screenshot
It turns into a bunch of black boxes with some stray pixels
Yes
Well there's not much else we can really do
Reinstalling and restarting your phone is the only other two things
What happens if you take a screenshot with a different graphics setting enabled
I've been having that issue too, sometimes when taking a screenshot screens turns into a black and white static.
pressing the screenshot button again fixes it.
Same.
The first time i got really scared, but taking another screenshot solves it
So i guess it's a pretty consistent way to deal with it for now.
Hey! Sometimes I would be playing the game and then it randomly doesnt let me burn the darkness or open gates with the candle. Like I can put my candle to it, but it won't work. When I leave the app and try to come back in, it'll crash and close the app a few times.
Sometimes the gates and plants can get a little bugged. It’s happening on iOS as well. Usually waiting will solve the problem, as sometimes it’s just the game being in the middle of trying to merge you with other players 
My friends is trying to download sky on android but it displays the following message:
Is this a thing that she can fix?
You mean android, right?
Android ack sorry
Minimum specs are in the pins
Lolol no worries
If her phone can't meet the minimum criteria, then she unfortunately won't be able to play the game ;;
Okay thank you
Np
Oh, I found the correct channel.. So I got a Huawei P20 lite, and I play on Sky always out of focus in the low quality. There are solutions to get low lag? Maybe in the settings?
Generally, yes. Lag can be due to two main reasons (at least, as far as I'm aware, do correct me if I'm wrong).
1 - poor connection.
2 - high stress in memory/CPU
If you have a poor connection then you um... have to get a better connection. Make sure you're in the same room as the router, I guess.
If it's high stress on your memory/CPU, you need to close all apps apart from Sky (force close them, otherwise the continue to take up memory as they run in the background), and lower your graphics. Graphics can be lowered by clicking on the battery icon in the Sky settings.
I hope that helps, at least a little 😔
Can you clarify what you mean by "out of focus", actually? Lag is when your game jumps frames, also called stuttering sometimes.
Your issue might not be lag 🤔
Probably fps dropped
