android-questions

[fast hearth]

I already tried all of them

[keen dock]

i must also mention not all devices support overclocking

and it still requires rooting which voids warranty

[fast hearth]

True, but oldphone already had void warranty

[prisma iris]

also, discussing ways to get around the incompatibility might fall under breaking the ToS and should not be discussed here

[keen dock]

it's probably agaisnt terms of service too

[fast hearth]

Nope its not

[prisma iris]

Sky is a very graphics-heavy game, so it doesn't always run properly on some phones

TGC is working on ways to fix some issues

the pins are helpful to see what's going on and look at compatibility

[fast hearth]

@prisma iris are you sure, not to mention my GPU maxed out while my CPU is using 25% usage

[keen dock]

as many issues as TGC might fix in the future, a low end chipset simply will never be able to run Sky properly

even with "hacks"

[prisma iris]

sure about what

[fast hearth]

I blame the game engine compability on this one

[keen dock]

it has nothing to do with the engine

[prisma iris]

Ktjn has put a lot of useful info in the pins for android users

[keen dock]

it's got to do with how graphics intensive the game is

no engine can fix that

the game is pretty and that comes with a cost

[fast hearth]

@keen dock i already told you it uses, same game engine as the IOS version

[keen dock]

I know

[fast hearth]

But don't worry

[keen dock]

but you cant compare Apple's chipsets to Android

they're superior

[fast hearth]

I got news that AMD will make a GPU for samsung exynos

[prisma iris]

I think TGC built the game engine from scratch for Sky

for both devices

[fast hearth]

362 Shader Cores !!!

[keen dock]

It's likely the same engine as Journey or a custom engine based off of it

as a developer myself, i tend to re-use snippets of code for multiple projects

[prisma iris]

probably something like that. All I know is that TGC built it

[keen dock]

yeah

that they did

it's surely the same engine for both android, ios and the switch

[fast hearth]

All I can hope is waiting samsung releasing there new Galaxy S Series with AMD GPU on it

android is catching up to IOS very quick

[keen dock]

not so fast lol

[fast hearth]

U sure ?

[keen dock]

The best Apple chipset, the A13 Bionic, still beats every Android chipset

by far

though yes android is getting better

which is awesome

[fast hearth]

When i check the Benchmark AMD RDNA Compare to Adreno 650 still beats more than 58% of the performance

Not lying at all

Its a huge improvement

But this is only for samsung Exynos chipset, which is quite sad

[keen dock]

you're saying the Adreno 650 beats the A13?

[fast hearth]

no AMD RDNA dude

the will use AMD RDNA

[keen dock]

oh i gotcha

[fast hearth]

Samsung Ditch ARM

I heard the news since 2018 or 2019

[keen dock]

I'll have to read about it later

the rdna isn't arm tho

most apps on android are arm and arm-64

some are x86

[fast hearth]

there is a way

is same as people using VM

[keen dock]

every developer will have to port their apps to rdna

thats quite time consuming

rip Mali anyway i suppose

[fast hearth]

Yep

but this is history we can now play Destiny 2 in our phone, since the performance is close to GT1030

[keen dock]

yeah right

you'd likely have to pay over $1k for a new samsung phone with rdna

for that price ill just get a pc with a better gpu than that lol

[fast hearth]

I hope Smartphone can reach 1024 Shader Cores it will be a big breakthrough

Oh yeah it will not be around 1K$, GT1030 price around 50 or 25$ or more

[keen dock]

i meant the phone will cost $1k+

[fast hearth]

Depends on samsung

Not AMD

[keen dock]

im calling it rn

its gonna be pricey as hell

[fast hearth]

Anyway, 2 more years I'm going to OC my phone before the performance plumet

CPU: SM8565 (Snapdragon 625)
GPU: Adreno 503 (530 Mhz)

[oak gyro]

Hello...is there a way to record gameplay without the UI?

[fast hearth]

ASK YOUTUBE NOT HERE

Depends on the game tho

[keen dock]

if you tap on the lower right corner of your screen it should show you the screenshot button and the record button above it

i think it has to be the lower right corner specifically

[oak gyro]

Yes and it's all good...but when I record it shows the wing wedges,icons and texts? And I've seen some record without all that

[keen dock]

maybe it's only possible to record without UI on iOS then

I haven't tried the record feature myself

[fast hearth]

@keen dock I tried using My main system Screen Recorder, but you can't remove UI so as same as Third Party version

[keen dock]

oh wait, you probably need to adjust your controls

[fast hearth]

@keen dock you can't adjust Controls on android version

[keen dock]

yes you can

i've done it myself day one

i didnt like one handed mode

[fast hearth]

Of I thought you mean moving the controls

*Oh

[keen dock]

one handed mode does hide the joystick thingy

but i prefer 2 handed mode

[meager raft]

You have to record the ui on andorid because the screen recording function is through the google play api

[keen dock]

android limitation then

rip

[fast hearth]

But i can tell you my screen recoder ever Record The Internal Audio

Is a android bug on MIUI

[meager raft]

Also a little late but sky was made using an engine built from the ground up while journey was made using one of Sony’s game engines

[keen dock]

i cant imagine the headache the developers had to go through to manually port the game for all the platforms

big yikes..

[fast hearth]

@keen dock at least you don't need to do it

[keen dock]

i couldn't possibly do it without using something like Unity or Unreal

and let's not forget the Switch is also getting a port

quite impressive

[fast hearth]

@keen dock but you can actually make 2D game engine yourself

[keen dock]

Sky is 3D lol

plus, iOS uses Metal, Android uses Vulkan/OGL, idk what switch uses for graphics (probably Vulkan)

its not one single codebase

[fast hearth]

@keen dock I'm using OpenGL not vulkan

[meager raft]

Android version doesn’t use OpenGL

[keen dock]

there are many androids capable of using opengl and vulkan

[fast hearth]

@meager raft Older version of android use it

Older Android: Uses OpenGL 2.1 and 2.0 (Android 5 to android 6)
Newer Android: Uses Vulkan (Android 7 and beyond)

[keen dock]

sky only runs on android 8.0 and up

[fast hearth]

@keen dock Like Fortnite

[keen dock]

my phone runs OGL 3.0 and Vulkan

idk about fortnite lol

[fast hearth]

@keen dock android have fortnite

using UE4 same as PUBG Mobile

This is my phone full specification

[solid garden]

so uh

hi

is there a way to get the game working on an emulator? I guess its because my bluestacks runs android 7? But I can't seem to find any reccomended android emulator with 8.1+

[upper sail]

Using emulators is against the Sky TOS, @solid garden. Please don’t use or discuss emulators here.

[solid garden]

OH

okay

well nvm i guess

[winter quiver]

OpenGL and Vulkan are only about API to use GPU for graphical drawing stuff. No need to worry about that. Since OpenGL is compatible by every GPU(?) Not sure.

I just wondering, maybe Android version 8 was chosen for the minimum requirements was all about the Android features. Like things about security that make Android 8 safer than the previous version.

Maybe I was not clear, but I just wanna tell that I'd like to know if there's a link between GPU model and Android version for the minimum requirements. They're two different thing. So the game needs to check both individually.

Here's a good article about Android version 8 requirements: https://source.android.com/compatibility/8.0/android-8.0-cdd Which doesn't even mention the GPU model or OpenGL / Vulkan version that should be supported.

@winter quiver actually, any CPU would have a harder time displaying graphics on a screen compared to a GPU as GPUs are more powerful and specifically designed for graphics related tasks. Hopefully you enjoy reading your OpenGL book by the way!
@keen dock Exactly. It might be I was not clear. I just trying to explain that no need CPU to working hardly. Since all of the graphical computation are handled by GPU. I mean, if we're talking about gaming.

These are very interesting discussion. For I have been interesting about graphics since about 1 month ago. Please tell me if I was wrong or miss at something. 😁

hi i can play this game before the new update with my xiaomi mix 2s, but now I already try to relog google play and reinstall my sky but suddenly it was say my phone was incompatible, someone have similar problem？
Also please consider the case which his/her Android version is 10 and it is just weird not supported by the game on the latest update.

I mean, there are some more complicated stuff here on supporting Android version. Idk what.

[wicked sentinel]

Are Android players able to have the "headphones" on their character while listening to music on the device they are play on (ex: Spotify)

[prisma iris]

currently no

the issue is that Android detects external audio differently than iOS, making it more difficult to implement

[wicked sentinel]

I understand. I'll wait and see if it gets added. Thank you for thr speedy response!

[clever relic]

It would be awesome if we could have those too UwU

[reef onyx]

Hi everyone, when I want to go to the battlefield area in wasteland via the stairs/shipwreck pipe, the game will be stuck at the black screen or crash

Anyone experienced this?

[winter quiver]

Ya, it is the common bug on Android. Try to wrap with someone, people told me that it'll reduce the posibility for getting stuck on there.

[sly wagon]

it's wayyy too often

[winter quiver]

Ya, I have tried 3-4 times sequentially just only to get there. XD

By return home and then back again and again...

[sly wagon]

i refreshed my game and went oob through dat gate

[reef onyx]

Ok thanks

[sly wagon]

no problem @reef onyx !

[hexed orbit]

Which mobile u use?

[reef onyx]

Samsung

[hexed orbit]

https://thatgamecompany.helpshift.com/a/sky-children-of-the-light/?l=en&s=known-issues&f=crashes-in-forest-wasteland-and-eden

[winter quiver]

It doesn't matter which phone is used, I would say.

[hexed orbit]

Yeah, but huawei is way more problematic

[winter quiver]

But, of course, it's completely frustating me... T_T

[hexed orbit]

With the Glitches and crashes

But, of course, it's completely frustating me... T_T
@winter quiver Get the feeling bro

[winter quiver]

I often lose all of the HUD text also.

[sly wagon]

I often missing all the HUD text also.
@winter quiver same, weirdly enough nothing triggers it for me, its random

[winter quiver]

Ya, it's random.

[pastel cape]

hi i have a friend who wanted to know if the possibility of the game in the future being compatible with his device

his device and a Huawei v20

[sly wagon]

i'm not sure about future compatibility though its possible

if the specs meet the requirement on the pins, it could be

[pastel cape]

[analog escarp]

I think may be there is problem with google play too, like my phone was compactible to play i was even install and play it before this 0.9.1 update

[sly wagon]

what's your phone?

[analog escarp]

Xiaomi MIX 2s

[sly wagon]

isn't mi MIX is the high end ones?

[analog escarp]

i Still have 39.3gb free memory, 6gb ram, Android 10, snapdragon 845, octa core2.84gz

[sly wagon]

yep, it's high end

[analog escarp]

but now i can't even reinstall from google play

[sly wagon]

have you tried clearing google play's cache

[analog escarp]

ya i already tried it several times

[sly wagon]

or have you logged in to other phone with your play account?

[analog escarp]

even restart so many times

no i just one phone

used

it was just happen after update to 0.9

first i can't download the new map level

[sly wagon]

though i wouldn't recommend that

[analog escarp]

then there is White box said eror from google play

ya i tried using apk

and can install

but the things i Still can't download new level map

[sly wagon]

what's the white box told you?

[analog escarp]

from prai

from prairie to the other map can't download

[sly wagon]

oof, have you logged in to the game tho?

[analog escarp]

ofc

thats why my progress Still there

but just can't download the map

ohhh never think this way may be possible

i'll try

[sly wagon]

or the data

the obb is empty

i'm not sure where they put the map files, but normally games put it on obb or data

[analog escarp]

I'll try to search for Google too thank you

[sly wagon]

no problem!

[pastel cape]

I already had a connection error, but I hadn’t seen it

[analog escarp]

Haha it was so weird like if my phone not compatible why i still can open and Installed the game with just apk

and even can Installed from Google play before this new update

[sly wagon]

have you tried changing your play store region?

[analog escarp]

Oh it can change? I thought once you connect payment can't change region

[sly wagon]

if the error message said the app is not available in your country though its worth a shot

[analog escarp]

Let me try this way too haha

[pastel cape]

my colleague installed the game from another source and had this problem

[sly wagon]

Oh it can change? I thought once you connect payment can't change region
@analog escarp yes you can, but you need to change the whole google account region if i'm not wrong

[pastel cape]

and when you go to the playstore the game is not compatible

[sly wagon]

what kind of phone is your colleague use?

[winter quiver]

@analog escarp I just wondering. Surely, just wondering. Maybe there's a problem with your Google Play Games? Not Google Play Store.

[pastel cape]

Huawei v20

[sly wagon]

oh, someone mention a problem with huawei devices, let me look it up

wait wrong ones

welp, there's a lot

if you hit search for huawei in android question, it'll show up quite a lot

[analog escarp]

I think I'm not alone in this problem then

[sly wagon]

i don't know what game engine sky is using, but there's probably some issues with huawei

especially the ones that uses kirin

[winter quiver]

Is it an issue with Google Play product related?

[analog escarp]

I was even turn off my miui optimization

[sly wagon]

I was even turn off my miui optimization
@analog escarp i always turn this off, this made a lot of problems with background apps

[analog escarp]

Haha yep

[pastel cape]

my specifications are these so far I have had no problems

[sly wagon]

snapdragon and adreno works nice for this game

Mali-Gs has problems

and kirins? i guess?

[winter quiver]

@pastel cape What's the version of Android you're using?

[pastel cape]

9

[analog escarp]

Ok guys i success

Using the obb

Thank you so much @sly wagon

So i think it was just problem with the Google play services

[pastel cape]

[analog escarp]

Not the device

Now the map can enter again hahaha

[pastel cape]

send request there

[analog escarp]

I dunno if this on topic

I download the map obb from here

[pastel cape]

@pastel cape your friend could try that also
@sly wagon ok

[analog escarp]

Haha ok let me delete it

[pastel cape]

send in private

[analog escarp]

Ok I'll pm you

[edgy crag]

please refer to the #rules discussing hacks is not ok here. requesting hacks is not ok here. sharing them privately not ok

[sly wagon]

told you it wasn't allowed

[edgy crag]

these actions may get you banned from the game and this server if you continue

[honest depot]

does the game work on a SA10?

[analog escarp]

Haha then why the Google play can't work

[limber moss]

Hi anyone always get this error message? I always get this error but my data is stable, it get worse the day after yesterday, and now its getting worse and worse

[winter quiver]

@analog escarp I just wondering again, if you can update the game from Play Store.

[sly wagon]

does the game work on a SA10?
@honest depot try the link in the pinned message

[honest depot]

ok ty

[sly wagon]

Hi anyone always get this error message? I always get this error but my data is stable, it get worse the day after yesterday, and now its getting worse and worse
@limber moss yes i did, only on high ping / slow connection tho

[limber moss]

And i cant play it well, i also tried to reinstall the game and restart my phone like a million times

[analog escarp]

@analog escarp I just wondering again, if you can update the game from Play Store.
@winter quiver then i don't need try to install obb hahaha

[limber moss]

@limber moss yes i did, only on high ping / slow connection tho
@sly wagon but my connection is stable, theres no problem when i play other games

[winter quiver]

@winter quiver then i don't need try to install obb hahaha
@analog escarp No, I mean, after your success with the OBB, do you still get a problem when you try to update the game from the Play Store?

[edgy crag]

if you download APKs from any source other than Play store, you won't be able to download levels

[sly wagon]

since APKs doesn't meet the play protect rules by play store

[pastel cape]

@limber moss it must be because of the shared service or something because I already had this problem a lot

[winter quiver]

@analog escarp No, I mean, after your success with the OBB, do you still get a problem when you try to update the game from the Play Store?
@winter quiver This is important because once the game gets an update, it won't be playable until you update it.

[limber moss]

@limber moss it must be because of the shared service or something because I already had this problem a lot
@pastel cape what do you mean by shared service?

[sly wagon]

that's why i won't recommend downloading from 3rd party

[limber moss]

When i play this game i only open the sky game app and exit all of my running apps

[meager raft]

Downloading from third parties is against tos anyway

[pastel cape]

@limber mosswhy do you play with people from other countries

[sly wagon]

No discussion, images, videos, or links of hacks and exploits. We remind everyone that hacks and exploits are against our Terms of Service. This includes discussing emulators and obtaining game files from sources other than iOS App Store and Google Play Store.

referring to #rules

[upper sail]

Using emulators is against the Sky TOS, @sly wagon. Please don’t use or discuss emulators here.

[sly wagon]

sorry

[winter quiver]

Hahaha

[meager raft]

You were just repeating the rules skybot is just super eager

[sly wagon]

[pastel cape]

try restarting the game or clearing the cache

[limber moss]

try restarting the game or clearing the cache
@pastel cape i already did. But i keep on getting this error, i also tried to put my another sim card trying to figure out if its only my network but it still the same

[pastel cape]

@limber mossmay be a bug or error connecting to the server

[static ridge]

try powering your device completely down after clearing cache, not just a restart.

[winter quiver]

Hi anyone always get this error message? I always get this error but my data is stable, it get worse the day after yesterday, and now its getting worse and worse
@limber moss Probably, it seems to be a server issue.

[static ridge]

If it's a network error on our side, the error message would be different, and we'd be getting thousands of reports of it.

[winter quiver]

Ah, Ok.

[limber moss]

try powering your device completely down after clearing cache, not just a restart.
@static ridge i also did this. I shutdown my phone for less than two hours

[pastel cape]

when this error kept showing I continued to play many times when changing maps it stopped

[sly wagon]

@static ridge i also did this. I shutdown my phone for less than two hours
@limber moss tried using wifi?

[limber moss]

@limber moss tried using wifi?
@sly wagon i dont have wifi since im staying in my dorm. The first week playong this game, i dont have any issue like this, then it happens but not all the time, but now i cant even play well cause it happens like for minute by minute

[fast hearth]

if you download APKs from any source other than Play store, you won't be able to download levels
out of curiosity, does the isle of dawn come with the play store APK or is that an external download? if i get ADB to cooperate with me i was thinking about cloning my play store install from my phone to an APK and installing it on my chromebook to see if it would run

purely for testing purposes, trying to use a touchscreen that big would be a nightmare

[sly wagon]

if you download APKs from any source other than Play store, you won't be able to download levels
out of curiosity, does the isle of dawn come with the play store APK or is that an external download? if i get ADB to cooperate with me i was thinking about cloning my play store install from my phone to an APK and installing it on my chromebook to see if it would run
@fast hearth it's against TOS

android is like an open sandbox unlike closed environment of iOS

[fast hearth]

in this particular scenario i am downloading it from google play though
and like i said i wouldn't be using it to actually play, just to see if it runs
besides i wouldn't be able to go anywhere outside the isle of dawn if my guess is right

[winter quiver]

@limber moss Have you tried to reset the network configuration on Android?

[sly wagon]

i don't know about that

sorry

[edgy crag]

trying to move the game to hardware that's not officially supported is not an activity we can support or discuss here

[fast hearth]

well yeah, if it turns out it manages to run then hopefully chromebook support could officially be opened up without too much hassle
since from me asking around earlier it doesn't sound like the team's tested on chromebooks before

[edgy crag]

trying to move the game to hardware that's not officially supported is not an activity we can support or discuss here

[winter quiver]

@edgy crag Can I remove my Sky account game? Of course, "accidentally" I was connecting to false Google Play Games account.

[limber moss]

@limber moss Have you tried to reset the network configuration on Android?
@winter quiver not yet, since i dont get any problems on my other games or apps about connections and my ping on my other games is good. Only in this game.

[winter quiver]

@winter quiver not yet, since i dont get any problems on my other games or apps about connections and my ping on my other games is good. Only in this game.
@limber moss Then give it a try. It's save.

[sly wagon]

@winter quiver there's a sign out option on account

[winter quiver]

For I am not telling to reset app preferences, only reset wi-fi, mobile & bluetooth

[limber moss]

@limber moss Then give it a try. It's save.
@winter quiver ok ill try it now. I'll give a feedback later soon after i reset my network configuration

[winter quiver]

@winter quiver there's a sign out option on account
@sly wagon And should it entirely removes the app from Google Play Games list?

[edgy crag]

i'm not sure what you mean naru. if you mean start fresh with the same account, no I don't know if you can do that. if you mean start fresh with a different account, yes you can do that

[sly wagon]

@winter quiver you should do that through play games

[winter quiver]

No @edgy crag, I am currently just playing with one account. But by accidentally, I have two account instead. Of course, it was a different Google account. But still on the same device.

People has told me recently if it would againts the TOS(?)

[edgy crag]

having 2 on the same device won't cause any trouble. if you don't want one, just don't sign in to that one in Sky anymore

[winter quiver]

Okay, thanks. That's clear to me. 🙂

So I wouldn't get banned, uh?

[edgy crag]

no. imagine siblings sharing a tablet. each needs their own account

[winter quiver]

Yay, that's awesome.

@winter quiver you should do that through play games
@sly wagon Uh, I'll try it.

@winter quiver I believe you can remove game data from your Play Games account, but what shows up in your list is the list of games installed on your device
@bright coral Thanks for the info.

[analog escarp]

@winter quiver i try to uninstall again, change my region, clear all the 1.google play store 2.google play 3.google service framework data and cache
Open again my play store and the incompatible warning is not there anymore and install from google play again

[winter quiver]

So glad to hear that. 🙂

[analog escarp]

So is not just clearing the google play data

But all the Google servie

Services

[winter quiver]

Yup, I forget to mention the Google Service framework.

[analog escarp]

Ok case clear, i think for others that have same incompatible problem can do clear data cache from that 3 google service from your phone setting

[sly wagon]

deleted my messages, hoping no one will see that again

[winter quiver]

Don't be sad @sly wagon . We're trying to help each other as much as we can. Your involvement is very appreciated. 🙂

[sly wagon]

no i'm not sad, i'm scared

[winter quiver]

Your emoji has shown me that you have been sad. Lol

[shut fractal]

is it my phone? my network? or the sky server?

[near iris]

I get that when my wifi cuts off

[sly wagon]

Your connection, there's no server problem right now

[near iris]

^^

[shut fractal]

but i have like the best reception

look at the signal strength almost full bars

okay so its not the best

[sly wagon]

4G+ doesn't guarantee good ping and bandwith

[shut fractal]

but i shouldn't be getting this error so frequently

[near iris]

I usually play with good reception, but sometimes it cuts off for a few secs, enough to pop up that error screen

Especially if I'm using my own data and not wi-fi

So it might be that

[sly wagon]

this screen pops up when i was chased by a krill, so i quit the game instantly

[limber moss]

I still get the error

[near iris]

[limber moss]

After i reset the network settings

[shut fractal]

when there is few hours left before reset and you're doing candle runs as quickly as possible and this happens

[near iris]

Is Android suffering Apple's crash now?

[sly wagon]

it'd be like that sometimes

[shut fractal]

🤦‍♂️

[sly wagon]

@near iris

fortunately no

i'm in game

[winter quiver]

Oops

[shut fractal]

I still get the error
@limber moss what's the network you're using?

[near iris]

Thank god. If it's not the connection then I'm not sure

[limber moss]

@limber moss what's the network you're using?
@shut fractal a local network in Philippines 'smart' i also tried globe

[winter quiver]

look at the signal strength almost full bars
@shut fractal Usually I get full bars, but get 10000+ on PING. That's make me parkour.

[shut fractal]

@shut fractal a local network in Philippines 'smart' i also tried globe
@limber moss knew it off the bat from your nickname... smart user here as well

[limber moss]

This error always comes

[sly wagon]

kindly ask your network provider maybe?

[shut fractal]

also just know that wax aren't actually being collected when this error appears... even when the wax appears to be collected, they are not.

[limber moss]

But i really dont have any problem on my other apps about my data connection

[sly wagon]

stars aren't collected as well

[shut fractal]

But i really dont have any problem on my other apps about my data connection
@limber moss hell yes! same here man

[limber moss]

I only get prob in this game

Its getting annoying and gives me hard time to play

Does it always happen, or occasionally showing?
@fast hearth always

Like minute by minute

[shut fractal]

got in... tsk. expecting the error to come again. for sure.

Like minute by minute
@limber moss im quite thankful to know Im not the only one experiencing the same

it means its not my phone... could be our network

[limber moss]

@limber moss im quite thankful to know Im not the only one experiencing the same
@shut fractal same here.

[shut fractal]

off to continue my candle ruuuuun! 😅

[limber moss]

it means its not my phone... could be our network
@shut fractal weird thing is we dont have any problem with other apps or games. Only in this game

[sly wagon]

i don't have any problem as well, it was probably bandwith issues

[limber moss]

Oh i see. The error message happens to me too. But randomly
@fast hearth i get it randomly too before, but now it gives me everytime i play

[winter quiver]

I figured out that this is a common problem on Android. It has been there for years.

[limber moss]

I figured out that this is a common problem on Android. It has been there for years.
@winter quiver what do you mean?

[winter quiver]

Some apps couldn't get the internet connection while the others are perfectly fine.

[limber moss]

Some apps couldn't get the internet connection while the others are perfectly fine.
@winter quiver ahmm... Then there must be something in sky app?

[winter quiver]

Are you using VPN, by the way?

[upper sail]

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

[winter quiver]

Of course, thatskybot. I already know it. XD

[limber moss]

Are you using VPN, by the way?
@winter quiver no i dont

[upper sail]

Using a vpn is not recommended or supported by TGC. Please don't recommend, discuss, or seek help with VPNs in this server

[winter quiver]

Since I think the Sky game is might be always synchronized with Google Play Games account, probably there's an issue on the Google Play Games app. Have a tried to clear the cache like pusskucing said beforehand?

[limber moss]

Since I think the Sky game is might be always synchronized with Google Play Games account, probably there's an issue on the Google Play Games app. Have a tried to clear the cache like pusskucing said beforehand?
@winter quiver believe me i already did that

[winter quiver]

I mean, for Google Service Framework

Don't worry, I believe in you.

[limber moss]

Hahaha

I tried all things i can do, clearing caches and data

But i really cant figure out what causing the error

[teal obsidian]

Bad internet is causing the error.

[winter quiver]

If I know how to PING the Sky server, I'll tell you to do it. 😦

[teal obsidian]

Mobile data in the Philippines is spotty unless you're in a populated city.

[limber moss]

Bad internet is causing the error.
@teal obsidian my internet is doing fine on my other games and apps, only in this game

[teal obsidian]

Try wifi.

[limber moss]

Thats another problem i dont have wifi so im always using my data

[teal obsidian]

Your phone is communicating with a game's server. That's why internet connection can vary between games.

You can try playing in non-peak hours or find the best spot in your house that has full Smart signal bars. And pray. 🤣

Or try using Globe

Mobile data < Globe / PLDT / Smart at home wifi < wifi

[limber moss]

Your phone is communicating with a game's server. That's why internet connection can vary between games.
@teal obsidian ahmm.. Then its hard to communicate with sky server?

I already tried globe but still the same

[teal obsidian]

If you're always playing at home, try playing the game when you're in the heart of the city. It might fix the problem.

Data is not reliable basically :(

[winter quiver]

If you're always playing at home, try playing the game when you're in the heart of the city. It might fix the problem.
@teal obsidian But not a solution. XD

For we'll get arrested when we don't stay at home.

[limber moss]

If you're always playing at home, try playing the game when you're in the heart of the city. It might fix the problem.
@teal obsidian the problem is the quarantine 😂

[teal obsidian]

Lol I forgot.

[limber moss]

Hahahaha

[fast hearth]

I used to have an app that monitored connections that apps send out but I think Android 10 broke compatibility with it or something

[limber moss]

I used to have an app that monitored connections that apps send out but I think Android 10 broke compatibility with it or something
@fast hearth aww im using Android 10

[fast hearth]

if anyone has Android 9 or under and wants to play around with it I think it's called App Snitch or something

[winter quiver]

Ouch, I've been searching for an hour. XD

[limber moss]

Im also trying to search for a solution but i haven't found anything yet 🤦‍♂️🤷‍♂️

[fast hearth]

Depends on the phone your using, that is

[limber moss]

The last thing im thinking is a problem with bandwidth connections with the sky server

[winter quiver]

Or it might be you put the game in the network restriction app list.

I just kidding, but not really.

[limber moss]

Ahmm.. This thing making me crazy

[winter quiver]

So I am. But I am already interested in to fix that. XD

[shut fractal]

🤦🏽‍♂️

here we go again

[winter quiver]

Oh, you have a friend again @limber moss

[limber moss]

here we go again
@shut fractal feel yah

[shut fractal]

good thing the only wax left to collect is at || the office ||

[sly wagon]

spoiler

[shut fractal]

sorry lol realized too late

[winter quiver]

Oh no... I have read that. T_T

[fast hearth]

Try re installing

[limber moss]

@shut fractal whats the model of your phone?

Try re installing
@fast hearth tried many times

[shut fractal]

POCOPHONE F1 @limber moss

[winter quiver]

Ouch, that's a flagship one.

[limber moss]

POCOPHONE F1 @limber moss
@shut fractal im using huawei nova 5T

[fast hearth]

@shut fractal I experienced this many times , i just go airplane mode for 10 sec. then retry

[sly wagon]

nice phone, dayum

[winter quiver]

I couldn't afford to bought it, so I bought Redmi Note 7. 🙂

[fast hearth]

@shut fractal wow

[sly wagon]

redmi note 5 here

[fast hearth]

Xiao Mi users!

[shut fractal]

I've done a lot of things including airplane mode. sometimes it even worsens the issue. but that wasn't 10 sec. long. Imma try 10 thanks. @fast hearth

😁

[fast hearth]

Best of luck , haha , there are lot of bugs they say about android 10

[limber moss]

I tried so many things trying to find the root of problem. The only thing i didnt try is to smash my phone with big hammer 😕🤷‍♂️

[fast hearth]

What version of MIUI installed?

[shut fractal]

😅

[fast hearth]

Or OS

[winter quiver]

I tried so many things trying to find the root of problem. The only thing i didnt try is to smash my phone with big hammer 😕🤷‍♂️
@limber moss No, don't do that. T_T

[fast hearth]

@limber moss hahaha

[shut fractal]

What version of MIUI installed?
@fast hearth its not the latest. 11.0.5

android 9 @fast hearth

[fast hearth]

@shut fractal were the same.

btw my phone is Mi Note 10Pro

[limber moss]

Mine is android 10
Emui is also 10

[winter quiver]

Nope. Huawei doesn't have MIUI.

[fast hearth]

@winter quiver yeah

[limber moss]

EMUI I MEAN 🤦‍♂️

Kill me! 🤦‍♂️

[winter quiver]

Best of luck , haha , there are lot of bugs they say about android 10
@fast hearth I don't think if the issue would be on Android 10. For it seems there's no changing on the mobile data, see https://source.android.com/security/enhancements/enhancements10. Not sure. But who knows. I am not a developer. XD

Kill me! 🤦‍♂️
@limber moss The krills will do perfectly.

[shut fractal]

lol

[fast hearth]

@winter quiver hahaha maybe.. just they say, i dont know about networks

but if the internet was the issue, i would have a hard time logging in, right?

[limber moss]

Speaking of developer! Let me check the developer option of my phone, maybe i can find something.
Idk🤷‍♂️

[fast hearth]

Im using mobile data ,and ISP from Philippines too

[shut fractal]

nice

[winter quiver]

but if the internet was the issue, i would have a hard time logging in, right?
@fast hearth Not sure. Since the Sky game app send requests to 4 different hosting on AWS.

[limber moss]

Speaking of developer! Let me check the developer option of my phone, maybe i can find something.
Idk🤷‍♂️
@limber moss found nothing

[fast hearth]

@winter quiver yeah, were not all sure here, we're just giving some advices that hope will work 🤣

[winter quiver]

@winter quiver yeah, were not all sure here, we're just giving some advices that hope will work 🤣
@fast hearth Indeed, I just trying to keeps the discussion going. 😄

[limber moss]

@fast hearth Indeed, I just trying to keeps the discussion going. 😄
@winter quiver me too, i dont want to loose the topic since im getting this error

Yes, im still waitinf for there response

[winter quiver]

@limber moss Do you have another person who is next to you? Maybe you would like to get a tethering.

[limber moss]

@limber moss Do you have another person who is next to you? Maybe you would like to get a tethering.
@winter quiver i have my other phone, im thinking about that earlier but i have doubts, cause most of the time tethering is more slower than your own data

But who knows? Let me try

[winter quiver]

I am waiting for the result.

[shut viper]

What are the devices available to download sky

[winter quiver]

Try to figure it out by searching the app in Google Play Store.

[shut viper]

Its not there.........

Well any idea on how to get it?

[winter quiver]

So, it was not compatible for your devices.

There's no idea. The 3rd party application repository would againts the TOS.

[shut viper]

Ok ty

[eternal bramble]

Omg ive encountered the same thing. I thought I was the only one experiencing this 😭

[winter quiver]

Ok ty
@shut viper Whenever your phone gets an update to Android 8.1+, you might wanna give it a try again.

[pastel skiff]

Vulkan or openGL?

[winter quiver]

Wait, what do you want to say?

[pastel skiff]

Which renders better?

[sly wagon]

depends

[winter quiver]

Vulkan has better performance on most cases.

But it's harder to build an app with it. It is more way complicated.

[analog escarp]

Well any idea on how to get it?
@shut viper if your device was andro 8++ and have ram more than 2 gb but still incompatible try my way, clear all the google data and cache all app that you found google name on you app setting, also try to move google play region, may be then gou device can download it

[shut fractal]

What are the devices available to download sky
@shut viper there are more info for you to dig-in on the pinned messages... check them out. though it's not extensive as there thousands of android devices, unlike iPhone/iOS, there's only one.

[limber moss]

I tried the tethering but still getting the error

Omg ive encountered the same thing. I thought I was the only one experiencing this 😭
@eternal bramble what thing? The error communicating in server?

[winter quiver]

I tried the tethering but still getting the error
@limber moss Uh

[eternal bramble]

Yup. That thing constantly pops up.

[limber moss]

Looks like more and more android users are getting the error, my 2 friends also getting the error

Im afraid for sunday in eden.

Its such a waste if it pops inside the last stage of eden.

[eternal bramble]

Well is there a way to at least resolve this ? Or this has something to do with the connection ?

[winter quiver]

Its such a waste if it pops inside the last stage of eden.
@limber moss Maybe, you could get a partner for do it.

[limber moss]

Well is there a way to at least resolve this ? Or this has something to do with the connection ?
@eternal bramble were trying to figure it out this thing since this morning

But it gives my mind craziness

[eternal bramble]

This thing is obnoxious it wont let me play through and I have to restart the game. Imagine encountering this during your eden run. Id probably throw my phone across the room

[limber moss]

@limber moss Maybe, you could get a partner for do it.
@winter quiver there is no problem with partners, the problem is when youre inside the last stage esp in the 2nd phase of last stage where the flying stone dont stop and this error message pops up, my winglights will be gone for nothing

[winter quiver]

Ah, I missed that.

[limber moss]

Im in eden to help a random player to get to the top, and i get this error message. Now i dont know what happen to her 😕😣😔

[winter quiver]

A child will grow by itself. 😄

[limber moss]

Yeah same as this error grow by itself lmao

[winter quiver]

True. T_T

[teal obsidian]

What if you restrict internet access to all the apps in your phone except Sky?

[sly wagon]

well.. any other apps internet is restricted except sky

[novel halo]

How much space does the game take up in total?

[sly wagon]

it says 3 gigs in pinned message

[novel halo]

I had not seen 😅 thanks

[short edge]

You need 3 gigs free storage to play the game normally

It actually takes up this much space. "for me"

[novel halo]

I asked because before installing on google play it says occupy only 151mb, I found it strange

[short edge]

Yeah

But youll need to download all the gates too

Realm gates

[sly wagon]

the maps wasn't included

[novel halo]

For me it actually takes up this much

[sly wagon]

it uses 809 MB on my phone

[novel halo]

I saw that with each map some download is done

[short edge]

Yes

[novel halo]

Thanks for helping me :))

[short edge]

:)

Always here if u need help

[rare topaz]

hi guys

how i can change language?

[sly wagon]

i think sky uses system language

[rare topaz]

ok thanks

[magic spoke]

!er

[upper sail]

The Eye of Eden resets once per week.
Next reset is on Sunday May 10 at 00:00 PDT (In 1 day 20 hours 23 minutes 2 seconds)

[keen condor]

How to turn off vibration. I don't see an audio setting

[sly wagon]

have you tried disabling haptic feedback/vibrate on touch on your device?

[drifting needle]

Sorry for interuption, I'would like to ask if anyone here experiencing some lags when playing any instruments?

On my device (samsung s8), the lag between touch and sound is around 200ms, which makes it a little hard to play freely...

[keen dock]

do you experience any other lags while playing the game? if not then that's really weird

not sure how you know the exact milliseconds of latency tho lol

[solemn crypt]

Well, you kinda just learn how much a fifth of a second is after long enough

[drifting needle]

hahaha... I measure it by tapping on the exact time when I hear the last note, and count how much notes for a second...

sometimes it lags a little, but not for every maps and places

[polar harness]

@lethal dragon we be here now

[lethal dragon]

Just chat them, I'll be back

[polar harness]

k

[lethal dragon]

It has pink down at the back

[polar harness]

Can you tell me the model number?

Ex. CPH1931

[lethal dragon]

1902

[polar harness]

uhm

wheres the letters

[sly wagon]

what am i looking at rn

[polar harness]

what am i looking at rn
@sly wagon We're trying to identify his phone.

[sly wagon]

oh my god

you can look it through about phone,

[polar harness]

He said Vivo Y17 then Y7 then idk

[sly wagon]

or CPU-Z

[polar harness]

YES IK

[lethal dragon]

Idk what letters are u talking about?

[solemn crypt]

Oh god...

[polar harness]

like mine

[sly wagon]

[solemn crypt]

Good luck

[polar harness]

the frikin model number ;-;

WHYYY

[sly wagon]

oh my god lol

[polar harness]

hoq do you not know this fellow android user.

[sly wagon]

@polar harness

[lethal dragon]

It's 1902 I said that already :/

[polar harness]

well I guess since you used iOS first.

[solemn crypt]

But the lettttttteeeerrrrrsss

What are the letters before the numberrrrrr

[topaz reef]

are you sure your phone isn't the vivo y17? because the phone in this link matches the photo you sent and has a model called v1902 https://www.gsmarena.com/vivo_y17-9666.php

[polar harness]

ok tell me the full name of your phone

fk it

[lethal dragon]

Yeah my mom said it's Y17 then I realized...

[polar harness]

just restart ur phone and tell us everything you see

[lethal dragon]

Ok

[sly wagon]

chill lol

[polar harness]

@sly wagon stap laughing ;-;

THIS IS DUMB

[solemn crypt]

Good luck, guys

[polar harness]

am laughing rn

lol

[lethal dragon]

Done rebooted

[polar harness]

what did it say

i told you to make a detailed explanation of what you saw

@lethal dragon

[lethal dragon]

It's just a logo of my phone

[polar harness]

before that

there should be a vivo something something

before the boot screen

[solemn crypt]

...

[lethal dragon]

Just showed up my home screen

[polar harness]

why the hec is this ao hard

[lethal dragon]

Imma say goodbye to Sky

Goodbye... Sky friends

[polar harness]

nuuuuuu

[lethal dragon]

[polar harness]

ROOT YOUR PHONE AND OVERCLOCL OR FLADH A FIRMWARE PLEZZZZZ

;-;

[topaz reef]

sorry we've failed to help there may still be hope though, if you have energy to try again later

[polar harness]

NUUUUUU

;-;

[lethal dragon]

It's too late

[polar harness]

I guess this is what happens if a Apple user converts to the Green side.

[topaz reef]

😔

[lethal dragon]

My Mom sells the IOS cause she not used to it

[polar harness]

iOS sucks for people who like to do random things like fladhing a custom recovery

[lethal dragon]

I'm trying not to scream out loud before going to detention

[polar harness]

oh

ur in school

[lethal dragon]

Goodbye...

[polar harness]

why are you in school

there's quarantine

[lethal dragon]

I'm not in school hello! It's quarantine!

[polar harness]

WHAT DO YOU MEAN DETENTION

[lethal dragon]

I'll be fun if we stay in school with our friends

[polar harness]

cri you shoulda stayed with le iphone

[lethal dragon]

That's my new word "Punish"

I searched it on Google and Youtube... I mean WT-!?

I just waste all of my candles 16 candles left...

GOODBYE SKY AND THATGAMECOMPANY

[solemn crypt]

That’s not what detention means tho. To be detained is, to quote the dictionary “keep (someone) from proceeding; hold back.”

[lethal dragon]

That's my word I wrote it on my mind now GOODBYE BEAUTIFUL SKY REALMS!!!!

[topaz reef]

i hope you can rejoin us in the sky soon

[mortal gale]

How to do sitting and lying emotes?

[lethal dragon]

This is what I searched to Play Store for the first time...

[topaz reef]

if you can't find sky in the play store, try visiting this link on your phone, it may work https://play.google.com/store/apps/details?id=com.tgc.sky.android

[lethal dragon]

OMG...

I'm ded

[topaz reef]

oof

[lethal dragon]

TGC should see this :(

[topaz reef]

there is a slim possibility that your device is compatible but google play is confused. there's trouble-shooting steps to check for that in the pinned messages of this channel. it'd be a little tedious but it may be worth it, and i don't know anything else you can do

[sly wagon]

@lethal dragon i have some suggestion but it's a bit advance

[topaz reef]

here's those trouble-shooting steps:

`There is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:

-Force close all applications
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat steps for Google Play Games and Google Play Services
-Power your device completely down (do not hit the Restart button)
-Launch Google Play Store and try reinstalling/updating Sky
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.

We're still waiting to hear back from Google as to why this is happening for some devices, we have made no changes to compatible devices.`

[sly wagon]

you could clear up gplay services

or that^^^

[lethal dragon]

Okay

I clear all the play services

[sly wagon]

@lethal dragon any updates?

[lethal dragon]

Om-

Im- And I oop-

[edgy crag]

What's the issue? games with similar names?

[topaz reef]

if it's still not showing up, try that link i sent again

this one i mean: https://play.google.com/store/apps/details?id=com.tgc.sky.android

[edgy crag]

or compatibility? a change in compatibility notice, or just not compatible on a new device?

[topaz reef]

it's a new device, i believe

[lethal dragon]

AND I SAID "HEYEYEYEYEEEEEYYEEEEEEEETTT!"

[edgy crag]

because the steps Joshur outlined above might still help. Clear cache from all google services. But I don't understand what the screenshots are meant to show

[mortal gale]

Why my friend cant download sky?

[topaz reef]

most likely, their device isn't powerful enough to run sky

[winter quiver]

Or if the phone has upgraded recently, it might be an issue on Google Play service caches. That's why it should be considered to clear all the cache.

*the Android version has upgraded

[mortal gale]

What cache should she clear? @winter quiver

[winter quiver]

here's those trouble-shooting steps:

`There is a known issue with Google Play sometimes showing devices as not compatible when they really are. Give the following steps a shot:

-Force close all applications
-Pull down the notification bar on your Android device and hit the gear-shaped settings icon, or find “Settings” in the application tray.
-Navigate to Apps, or App Manager.
-Scroll down and find Google Play Store.
-Tap Clear Cache and Clear Data.
-Repeat steps for Google Play Games and Google Play Services
-Power your device completely down (do not hit the Restart button)
-Launch Google Play Store and try reinstalling/updating Sky
-If it still shows up incompatible, close the App Store again and wait a little while before checking back.

We're still waiting to hear back from Google as to why this is happening for some devices, we have made no changes to compatible devices.`
Up. From @topaz reef

[mortal gale]

Ok thanks

[winter quiver]

That's all

Good luck!

[tight ermine]

I have a problem with sky..

Idk if this is the right channel

[long sierra]

it probably is

if its for android

[tight ermine]

Hmm.. Yee not the right vhannel ;-;
Am sorry

[long sierra]

#questions-and-help

[vital edge]

Hello.. Staff.. Please add 60FPS mode to the Adreno 618 GPU

[meager raft]

Your gpu isn’t powerful to handle 60 FPS, the devs won’t activate it

[verbal steppe]

Just wondering if this was normal: I'm on Huawei P30 Lite so I understand Sky is very hard on my device. But I often crash, at least once per play session, but often multiple times in 2 hours. There's also this visual bug where my game flashes in negative colours (like the game looks like it's having a seizure). Is this because my device is overheating/can't handle Sky's graphics? or is it bug?

[twilit harbor]

Are we gonna get the headphone mechanic like it's has

IOS

[topaz reef]

tgc is working on making the headphones work for android, but it could be difficult, not to mention tgc has a very long list of things on their to-do list and they’re a tiny game studio. hopefully it can be added to android soon!

[empty silo]

Hey guys, my friend has an android 8.1 and has tried all of the steps @topaz reef provided, but she still can’t download the game and she still gets the message that her device is incompatible. Any ideas how I can help her?

[haughty birch]

Hi guys, I have two Android phones. the game cannot start on Nexus 6p (Android 8.1). the other one works fine.

[empty silo]

Ah, okay. But I thought 8.1 was compatible?

[meager raft]

Gpu plays a big factor, just meeting software requirements isn’t enough

[static ridge]

what's the device type?

[wicked cipher]

Bare minimum does not guarantee compatibility. Also 8.1 is just the operating system version. While important, compatibility is based much more on the power of the device gpu rather than os.

[empty silo]

Okay, thank you so much. I’m asking for the device type right now.

[static ridge]

Huawei Nexus 6p should be compatible. It's on the lower end, but above the minimum reqs.

[empty silo]

Her device is a Samsung Galaxy j3 prime

[wicked cipher]

That won’t be powerful enough I’m afraid

[empty silo]

Does it work on there?

[covert trellis]

my friend has Android 9 with ASUS ColorOS 6 i believe, but it says the app is not compatible? does this have something to do with the device or something else..?;;

[static ridge]

j3 prime is not compatible.

[empty silo]

Aww okay, thank you for all your help!

[haughty birch]

Huawei Nexus 6p should be compatible. It's on the lower end, but above the minimum reqs.
@static ridge Actually, I cannot start game. it shows fingerprint issue. no idea about this.

[static ridge]

not sure what device colorOS 6 is nothing comes up in the catalog

[covert trellis]

ah, alright. i'll ask him when he comes on

[static ridge]

oh, ColorOS is a proprietary OS derivative of Android 9.0, looks like it was developed by OPPO, which is even more confusing that it would be on an Asus phone. Unless it's the Zenfone 6, which may or may not be suppported depending on which specific device model it is.

@haughty birch can you post a screenshot of the fingerprint issue you're experiencing? Sky should work even when fingerprint gestures are enabled.

[haughty birch]

@static ridge sure, I will post screenshot later. my phone is charging right now.

my phone dropped to ground several times.not sure if there is any hardware broken.😂

the other apps work fine. 😅

[static ridge]

no worries, please @ me when you post it so i can send it over to the team to look at. I know there's an issue with 3-finger gestures causing trouble (the workaround is to disable them temporarily) that is fixed in the next patch, but the on-screen fingerprint scanner seems like a new/different problem.

[haughty birch]

thanks a lot. I will discuss with you later once I got screenshot.

[near iris]

Quick question, is a Samsung J7 Prime compatible?

[hollow spindle]

I think so, it's a good phone

[static ridge]

some j7 prime models are.
Correction, one j7 prime model is compatible: on7xltechn
it has the Adreno 506 GPU

[torpid parcel]

Hey, when I am talking to an in game friend, the messages just displays as "..............". I am facing communication troubles.

@static ridge

[static ridge]

have you unlocked chat with that friend?

[torpid parcel]

@static ridge Umm I guess so. Just downloaded yesterday and I'm still playing for hours non stop. The only trouble I was facing was this.

A newbie here

[near iris]

I can usually chat with my friends without unlocking private chat. But I befriended someone from Asia and their text wouldn't show up unless I sat at a bench, it might be that?

[torpid parcel]

It's like that, but when I sat at a bench, it only showed for the first time and then the "..........." continued

[hollow spindle]

Friends you add via qr codes have the chat unlocked

Right?

[torpid parcel]

I still I have much more to learn though

Just installed yesterday

[static ridge]

yes. chat is blocked between players until it is unlocked, requiring consent from both players. If you add someone via QR, chat comes unlocked, because QR codes are meant for people you already know and trust.

[hollow spindle]

@torpid parcel try checking your friend tree and make sure the chat is unlocked, it deviates from the hug emote

[torpid parcel]

Okay, thank you for that.

I'll check that

[static ridge]

If you have not unlocked chat with someone, their friendship tree will look like this:

[torpid parcel]

I'm grateful for this

Thanks alot guys

[hollow spindle]

Ktjn can you pin the whole friend tree? There's one in #questions-and-help

[static ridge]

if it's pinned in #questions-and-help that's sufficient.

[fast hearth]

It isn’t compatible with android

...

Hmmmm

@hollow spindle I can screen shot and dm u pictures of the friend screen if u want

[hollow spindle]

@fast hearth I have it, thanks!!

[fast hearth]

Ok

Do androids have specific versions to them?

Or is it the game

My friend can’t play sky

[near iris]

Android phone's specs can vary a lot, even on the same type of phone

[fast hearth]

sigh

What a bother

[near iris]

Devs are working on Android optimization yet, there's recommended specs for a phone to play Sky in pinned messages

[fast hearth]

Ok

[near iris]

You can also DM ThatHelpBot (one of the developers will answer your questions) and ask if a specific part of the phone is compatible with Sky

[fast hearth]

Dually noted

@static ridge will the android players get to buy the previous seasons cosmetics?

[static ridge]

Yes, that's what the Traveling Spirit is for.

!travelingspirits

[upper sail]

The next Traveling Spirit is scheduled to arrive on May 14 at 00:00 Pacific Time (UTC -7:00)
You can read how Traveling Spirits work here: http://bit.ly/TravelingSpirits

[lethal dragon]

My friend shared his Sky to my phone and... I opened it the screen is black and the music is playing and the birds are...

[jaunty temple]

just restart game

or if it still prevails check if u have enough space on ur phone. Preferably at least 3gb free space on phone

[fast hearth]

@lethal dragon and now you've discovered why your device is marked as incompatible

[covert trellis]

hi it's the same person from this question :,o

my friend has Android 9 with ASUS ColorOS 6 i believe, but it says the app is not compatible? does this have something to do with the device or something else..?;;

he actually has RMX1941 with Android 9, sorry for the misinformation :'
but id like to ask, if his device is actually incompatible for the game?

[bold cloud]

if it shows up in playstore and says that the device is incompatible in the red font... then it is incompatible unfortunately.

apart from android version, the game requires a GPU that can run it

[covert trellis]

awh :(

either way thank you :'

[placid breach]

can you guys play 3 notes on piano at once? i have seen players do that but me and my friend can't do that

[static ridge]

Unfortunately the Oppo realme c2 is not compatible. The GPU PowerVR GE8320 is not powerful enough to run Sky.

does your friend have 3-finger gestures set up for screenshots? there's a known issue with that right now but is fixed in the upcoming 0.9.2 patch.

[placid breach]

okay, its enabled...i will try disabling that. Thank you! edit: it worked

[static ridge]

huzzah

[placid breach]

now i can play and learn music correctly!

[fast hearth]

@static ridge when will the season of rythm spirits visit as a travelling spirit?

[jaunty temple]

it's random

can't be said which spirit will come

does your friend have 3-finger gestures set up for screenshots? there's a known issue with that right now but is fixed in the upcoming 0.9.2 patch.
@static ridge

ah i should try that. cause i have that on and i can't play 3 fingers at once

thanks

[fast hearth]

@static ridge Let me rephrase. Will the season of rythm spirits visits in this season? A lot of people probably player on ios said the season just ended and it is not fair for the rythm spirits to visit. So tgc don't include rythm spirit as a travelling spirit in this time.

[jaunty temple]

cool it's working now

[bold cloud]

uhh hey guys, please try to refrain from pinging ktjn too much with regards to this topic.

it’s in rules... try not to ping/dm devs unless specific circumstances

[static ridge]

The order the spirits appear is random, but spirits from the immediately preceding season will take a short break and will not appear until after the current season has concluded.

In other words, Spirits from Rhythm should not appear until after Season of Enchantment has concluded.

[fast hearth]

it’s in rules... try not to ping/dm devs unless specific circumstances
@bold cloud im asking a specific question that only devs can provide answer.. Thanks for the reminder.

[static ridge]

wyiott's correct, this isn't a pressing enough question to ping me directly.

[fast hearth]

Thanks devs... Helpful..

[static ridge]

emergencies and exceptions are just that... cases of spam or harassment or asked to specifically.

[jaunty temple]

(I didn't even realize I pinged a dev smh)

I was too excited that I finally found a solution to the 3 finger issue

[bold cloud]

s’ok, discord’s quoting ability is to blame tbh. I’ve quoted before and forgot to break the @ to aviod a cold ping

[static ridge]

the quoting thing is handy but it means you automatically ping whoever you're quoting, unless you delete it before hitting send, lol.

[novel halo]

I had less than one GB of free memory for months

but as soon as I found out about the game I became so interested that I went to release it, I can't stop playing

it's very addictive

[fast hearth]

Have you played Journey on PS4? It was given for free.. It was by tgc.. Cool graphic too.

TGC games are like drugs.. Addictive. Haha

[novel halo]

I don't have a console and my pc wouldn't run either :(

[heady pulsar]

What happens if two sky accounts are linked to the same email?

[meager raft]

You can’t do that

[winter quiver]

now i can play and learn music correctly!
@placid breach Hmmm... I can't even play. There's a delay on each pressing. Idk why...

[heady pulsar]

Do you mean if one of the accounts is linked first to the email, then if you tried linking the second account to the email it'll simply not link? @meager raft

For instance, opening the sky app fresh and new on a device, then recovering the email it'll only display the first account binded to the email right?

[meager raft]

It will log into the account that is already linked

[heady pulsar]

So technically the second account is "lost" unless you link it to a new email?

[meager raft]

Yes

[hearty wraith]

!er

[upper sail]

The Eye of Eden resets once per week.
Next reset is on Sunday May 10 at 00:00 PDT (In 1 day 4 hours 24 minutes 20 seconds)

[heady pulsar]

Oh I see tysm!

[winter quiver]

So, I wondering what kinda having multiple account which against TOS?

[meager raft]

What do you mean

[winter quiver]

People has said that having multiple account againts TOS.

[meager raft]

It is

[heady pulsar]

But what if you first started playing on ios then wanted to transfer your account to android but then screwed up everything

[meager raft]

Contact customer support for help

[heady pulsar]

Hmmm...I have this plan in mind on transfering accounts and whatnot, but if it doesnt work i guess I'll contact support....

[winter quiver]

Hmmm...I have this plan in mind on transfering accounts and whatnot, but if it doesnt work i guess I'll contact support....
@heady pulsar There's a pinned post from Ktjn about step by step to transfering account from iOS to Android.

[heady pulsar]

Thanks for the help, but my situation is a bit more complicated...

Wait wait wait I have a few more questions-

If I have the first account linked to an email, can I unlink it from the email and then use the same email to it link on a second account?

That'll lose the progress of the first account right? (Like abandoning it)

And my second account to be saved?

[sly wagon]

i don't think you can unlink, yet

i'm not sure tho, could be wrong

[heady pulsar]

Is "signing out" and "unlinking" the same thing...? (In this situation)

[meager raft]

You can’t unlink you have to contact customer support

[quiet mortar]

When will the 0.9.2 patch be released?

[meager raft]

We dont know

[quiet mortar]

Thank you for your help

[high turtle]

The new update has no size?

Also it's stuck at downloading

[subtle lion]

Is this the 10 april update?

[sly wagon]

just wait, there was an update for sky that said 147 mb or so and downloaded 700-800 mb

wait

there's an update?

[high turtle]

Yeah

It isn't happening at all

[subtle lion]

Just checked theres an update on my play store too

[high turtle]

Bruh

@subtle lion check if it's downloading

[sly wagon]

i pressed on the update

[subtle lion]

Stuck on waiting

[sly wagon]

same

[subtle lion]

No official word about it too

[near iris]

Aw honk, here we go again

[sly wagon]

aw hecc

[subtle lion]

I guess it finished

[near iris]

Same here, stuck on waiting, and the download icon pops in and back off

[woeful jasper]

Give it a bit of time, the issue is on google's side

[sly wagon]

download icon justkeep showing up and backing off by itself

[near iris]

Oh wow

Done!

[woeful jasper]

Plex just pushed an update too, and the same thing is happening. So its systemwide

[near iris]

Guess this update is fast

[sly wagon]

welp, that was fast

[high turtle]

Same

[woeful jasper]

Its not the update yet, it's pretty much displaying a placeholder while google gets its filesystem in order

Real update will be the same size as the game itself

[winter quiver]

Its not the update yet, it's pretty much displaying a placeholder while google gets its filesystem in order
@woeful jasper Ya, I think so.

[near iris]

[woeful jasper]

Gplay knows there's an update, it just doesn't know what or where

[novel halo]

Is it good to download the update when?

[lethal dragon]

I thought every Android users for those not compatible would she Google play store XD

[winter quiver]

Is it good to download the update when?
@novel halo When we cannot playing anymore because of a popup on the splash screen that tells us to get the update.

[lethal dragon]

Sue*

[novel halo]

I think it will take time to appear to me

[lethal dragon]

Aww man I really miss my Krill friend :<

[winter quiver]

I think, the game will check for the update on each opening.

So, it should appear as soon.

[near iris]

It's already downloaded for me. But since it seems that Play Store is having issues

[lethal dragon]

I'm like...

im about to beat this cook up

[near iris]

I'm worried the legit upgrade wont show up

[lethal dragon]

I hope it should be fix in the future

Imma go now bai. Just gonna play Journey on my PS4

[winter quiver]

Let's wait for the official announcement.

Err, I am guessing if it was Google Play failure. Since I'm facing the same problem on the hidden size update info for Gmail and Google Earth app. No idea then. 😩

[topaz reef]

google play be wack

[near iris]

That's a lot of updates buddy

[static ridge]

There's a patch coming soon, but not tonight, google is being weird.

[mental oar]

So is it not loading for anyone else either??

[orchid sluice]

why people on IOS had better seasons :( and they could have OG's clothes that android users will never have a chance to :'( its unfair

[wise ferry]

Past seasonal spirits will come back as traveling spirits and they are working on a method to bring back past ultimate gifts as well@orchid sluice

[orchid sluice]

NIIIIICE 😍😍😍 tyyy friend

[wise ferry]

[novel halo]

a sad thing is that less than half of people who use iphone use samsung :(

[tawdry sorrel]

uhhh hey

So I've tried asking if I can open another account in this game but it seems like literally no server can help me

[placid breach]

apple or android? if android its just about signing out of google account and logging in with new one i suppose

[wet condor]

I can't download resources anymore ; ;

android version

[tawdry sorrel]

how do i log in with a new one?

[mild otter]

sigh out of all your google accounts first

[placid breach]

you should have another google account on your phone, then go to settings and signout current one to login with different one

i reinstalled the game when it wasnt downloading resources, it worked after that

[tawdry sorrel]

....

I mean start a new game

Not have 2728 accounts for one game

I did it , reinstalled it , and guess what , Im still linked to my old same game account

[sly wagon]

change your play games account

[tawdry sorrel]

what

[sly wagon]

you're on android right?

[tawdry sorrel]

ye

[sly wagon]

you prolly have your game linked to your play games account

so my suggestion is, uninstall, change your play account, and install again

[tawdry sorrel]

..I still get my old

now I have another account but how do i restart the game now AS my new account?

[sly wagon]

there's a sign out option for the google account

[tawdry sorrel]

clicked on it

and then

does seriously nobody know how to help me

[wise ferry]

Try contacting @compact basalt, @tawdry sorrel

[tawdry sorrel]

ok

[placid breach]

then sign in with different account

add 2 play games account on your phone, signout from settings, clear app data and sign in with different account next time.

[shut burrow]

So I got a new phone and as far as I know it should be able to handle sky but the play store won't allow me to dl the game, says it's not compatible. I can't get the beta either even though I played it on my last phone. I say all that to say where can I get an exact spec check on the game?

[tiny hamlet]

There´s some minimum specs pinned here, you might want to see if your phone meets those

[shut fractal]

anybody else who can't log in because of this?

my connection is fine using the internet or other apps.

[sly wagon]

still having connection problems Reji?

[limber moss]

Do we have any feedback about error connecting to server?

Cause i still get the error and cant able to play right now.

[sly wagon]

are you sure it's not the provider?

[limber moss]

No its not.

[sly wagon]

because when i use some cheap provider in my country, even when the signal is good, i can't do anything

hmmm

[limber moss]

I tried to swap my sim to my another phone and played sky and dont get the error, i just dont like playing on my other phone cause its so low quality playing there.

[sly wagon]

hmmm, i think it's probably a problem with your google services

try clearing google play's cache, play services cache and reinstall, if you're okay with redownloading

[limber moss]

Ok ill try it now

[sly wagon]

keep us updated

[limber moss]

Still the same.

[winter quiver]

Maybe, it was a problem on DNS? I dunno.

[limber moss]

Whenever i get this error, you can see the game is still playing in the background like you see them running etc, you can even see them chatting and youre able to read their chats

[winter quiver]

Woah, that's so weird.

[limber moss]

So it means i dont get disconnected to the game

Its just this error pops up and keep on blocking me to click and play the game.

[somber flame]

Would the Headset be Available for Android in future?

[fringe plinth]

@somber flame i think they said it will come but not sure

[keen dock]

it is being implemented for Android yes

just a matter of time until we get it

[somber flame]

Oh ok

Thanks

[hollow plover]

Why when i'm playing music my children begins to run lonely?

[sly wagon]

all the music stops?

language

[tardy flint]

Sorry if I use this language but I just can't finish the eye of eden caus of the crashes '

[sly wagon]

shipwreck to battlefield?

that's a known issue if i'm correct

[raw valve]

Hello, I Have a queetion about how to lose all stars easily

And be wingless

[sly wagon]

ask away

some guides told me to ||die outside eden||

either by krills, rain or so

||then don't take the pity star after you respawn||

or warping to someone

[raw valve]

||How about going to Eden and giving all your stars to those petrified children? Does it work?||

[sly wagon]

spoiler tag ples

also no

[raw valve]

Hooow

Spoiler me

[edgy crag]

!textspoiler

[upper sail]

To spoiler tag text, highlight your text and select “Mark as spoiler”, or type || on either side of your text ||like this||

[sly wagon]

||if you die in eden you will be stuck in storm lock, you can't go to any of the kingdoms||

yes you can aero, by warping to someone (in the guide said so)

||you need to finish orbit (credits) and you'll be back with one winged light||

[raw valve]

Thanks everyone, have a great day

[sly wagon]

you too

[storm gulch]

||would storm lock happen if i pressed home while going thru eden||

[sly wagon]

yes corrin, it will

||after point of no return tho||

[near iris]

Is the new android update working now?

[topaz reef]

to my knowledge the update wasn't released yet in the first place, google play is just being really weird

[fast hearth]

I haven't seen an update

[hollow spindle]

Mine updated last night

No patch notes though

[meager raft]

It was an error on googles end, there is no update

[hollow spindle]

Hmmm interesting interesting

[near iris]

[haughty birch]

@static ridge hi, I finally got screenshot of error log when failed start sky game on Hawei Nexus 6p.

should I attach screenshot here?

[static ridge]

@haughty birch thanks for following up! I'm unable to open that file for some reason, but you are welcome to post the screenshots here.

[urban linden]

It's the screenshot, but with no extension, adding .png fixes it

[pastel cape]

@sly wagon my colleague thanks now he can play

[haughty birch]

@static ridge

@static ridge

here is one of 43 screenshots

should I send all to you?

[static ridge]

oh, i didn't realize it you had the whole system log screenshotted. I was thinking you were getting an error dialog box from within the game. The screenshot you sent should be sufficient. I probably won't hear back from the team until monday since we don't work on the weekends.

[haughty birch]

OK

Please feel free to contact me if you and the team needs more details.

I'm not expert of Android. The log is not clear to me. Some other logs mixed here. I just searched tgc.sky

My previous thought is fingerprint related. but the log shows fingerprint log is from another process instead of tgc.sky.

[static ridge]

will do! if you come across anything else, feel free to DM @compact basalt with screenshots so it doesn't get lost in this chat, I'll check back on Monday.

[gilded citrus]

hi 60 fps on p30 when ?

[tiny hamlet]

60 fos will only be enabled if your device can handle it. We have some pins with GPU’s that has 60 fps enabled