🐞︱bugs-discussion

[hybrid solstice]

Did it only start today ? Or i missed it yesterday ?!

[plucky goblet]

Days 4 and 5 have been swapped (power play) 😂

[strong latch]

Hello so where is the action points from the bundles? I started out at 100 energy in the merge event. They just took it from us?

[grim marsh]

Hey, it does seem the energy was missing once the event did begin today as I also only started at 100 and didn't have the extra 80 energy from the pass. I suggest making a report to customer service about this.

[plucky goblet]

Why did the news about v1.25.500 disappear so quickly? What's wrong with the new version again? 😂

[lavish blaze]

This 48B is gonna have a lot of useless stats for sure

[weak sparrow]

is this legit? 😄 rewards mainly from previous collab? 😄

[lean horizon]

V1.25.500 update information can be found here.
#📌︱game_updates message

[lean horizon]

Azazel that's what I'm seeing as well in game I'll look and see If I can find any additional info when it comes out and DM you if I find anything.

[whole sierra]

New bug on game

[fluid cypress]

Yes, for sure. Another factor is that the march power displayed in the truck screen does still not agree with the march power shown in the battle report.

According to the figures shown in the truck screen, my march's BP is about 9 % lower than the one of my opponent.

But according to the battle report my march's BP is 13 % higher.

There are 2 issues here. The relative difference in march BP as displayed in the truck event and the actual battle report do not agree at all.

If taking a look at the result it becomes obvious that march power calculation in general is rather messed up.

[hoary niche]

Hi, are you still experiencing this problem? If so, please create a bug report via your in-game profile > settings > help&support. It looks very frustrating.

[strong latch]

They arent getting a 5 star review cause they suck but its a start

[dreamy rivet]

I wonder why Rare Training is more expensive than Epic Training?

[pure ferry]

That is because it is easier to finish the rare training. At least that is how i perceive it. You have to make sure you have enough speed for the epic or your building is locked for a long time.

[lavish blaze]

the epic training card takes around 100 days to train though, cheap to buy, expensive to speed up

[young ether]

His escort team have more BP than your because of operative resonate Hero..

Battle report is working different u are better because u have better stats mby or better tempest or better genes better or better mecs or behemoths etc there are many factors

Spending on Operative Hero is not always a solution... Most of the time they are useless of u don't have the rest things...

The power is decent now actually now is more decent than was before and the report is more and more detailed than was before

Trust me I have almost 7 years of this game spending money in what need is better than spending in something what not many have ...

[wheat shard]

Game is fk bugged

Was in royale just now and died even though my antidote was running and i had 2 more and it counted as me dead

Devs need to fix this glitchy 💩

Also how in the hell can you be hit with a sniper in stealth mode? <@&628563208164081690>

Game says 3 peace flares gone after beingbhit with sniper while in stealth mode, but that doesn't fit the criteria on sniping. Also why does it take ao long for the sniper shot to go and then its used but then when you go to face the march they are still alive

[hoary niche]

Hey Chiefty, I've also experienced getting sniped in stealth mode, but for the last 3-4 times, it randomly selects a march

But for antidote please make a bug report just like i did 3-4 days ago because I experienced a very similar situation; I clicked, the number decreased, but there was no effect. I clicked again, and it gave a "you cannot use it" warning. After CS replied my bug report, I haven't experienced it again.

[wheat shard]

I believe i know what happened

I was checking the logs as i was marching and what happened was i was in stealth mode and had 2 to 3 more antidotes and was sniped before game kicked me out of royale

2 of my marches were dead but 3rd was kicking alive until the snipe so yeah i will send in a report because it was just unlucky for me to get that bug

[hoary niche]

I completely agree, it's been a series of unfortunate events. It might have been a bug for just one round, but the fact that we're experiencing similar situations doesn't seem like a coincidence.

[wheat shard]

Well the sniping while in Stealth mode is not just random but consistent. Just mentioned this in alliance chat and i have 1 other saying the same thing

Sniper has 2 issues which is shooting while the target is in Stealth mode and then lagging before hitting. Like why does it have to wait 4 to 5 sec before hitting, and then when it snipes there is a possibility that it doesn't kill the march. It should be 1 sec instantaneous. They need to forget the whole red line and shooting animation

[hoary niche]

Perhaps it's calculating the air conditions and the trajectory of the bullet before firing. Let's look on the bright side.

[pure ferry]

To add to my lovely mod, it has been in my experience that I have been able to snipe those in stealth mode if they are revealed by a drone. That is the only time I have been able to do so.

[wheat shard]

But this wont make sense

As Drone only reveals the location once they have set foot inside the building not while they are roaming the wilderness. But i do agree that sometimes there are random flashes once they leave and thats when someone can use that window glitch opportunity to snipe someone despite the stealth

[pure ferry]

I have had it reveal stealth marches as well. I don't know if it is a bug or a game feature. I will do a little more research on it when I get the chance.

[wheat shard]

Any bug in this game is a feature. But whether or not it is good or bad depends on the player. For me it was bad for the other person it was their chance to victory

[pure ferry]

So you can still be hit by a sniper in stealth mode if they have used a drone. If you dont have the 3 peace shields then itll do damage to you. I dont think it is a bug as all the features there are working as intended. If you had peace shields and you died through it then that would be a bug. Drones reveal all marches in the vicinity not just those in buildings.

[wheat shard]

So drones show people marching?

Let me check the royale event

Drone reveals marches for 30 sec i see that

Ok i can see how customers service will respond to this but they need to address the issue of it can only be used when person is marching, and making the snipe faster. I know i entered a building a didn't move and snipe still hit me

[pure ferry]

I believe if the snipe animation starts it is guaranteed to hit, even if you enter a building. It seems more like an animation issue and maybe more of a feedback issue, and less of a bug issue. If you'd like we can make a feedback for you?

[copper dune]

Is there a new pet battle system coming... if not it seems the raccoon has beef with the kangaroo 😅

[hoary niche]

This is in my top 3 funniest bugs I've ever seen.

It usually fixes itself when you restart the game... But it's so funny.

[pure ferry]

The racoon is just jealous of that maxed kangaroo!

[desert pivot]

Just like Tidal event, Survivor Royale this week was also laggy. It took me a few seconds to gather loot in the buildings. Did anyone else have the same problem?

[wheat shard]

That or it still showing time to reach destination. so basically im still marching to the building with 0 sec to be there. Had to march to another building and back just for the loot box to appear

[desert pivot]

Yeah I also noticed it as well. It becoms tricky especially with Barricade and rockets. Sometimes game is not fast enough and I am trapped in barricade

[hybrid solstice]

Bug ? Should'nt it be 14 general frags ?

[tacit cargo]

Hello, the use of normal resonate frags increases the cost of upgrading, this can result in different requirement then only using the hero specific fragments

[honest rune]

Try to use '+' icon on right side, You should be able to exchange 14 general frags.

We all see that devs are quite 'less' with math.

[subtle otter]

Why can’t they fix the missing behemoth at KotH marches????
I checked them yesterday evening before going to bed and still I have one set of behemoth missing. Stop creating tons of new things and start fixing the existing things FGS.
(Maybe wrong channel, no idea and I do not care actually. Just need to get rid of this somewhere) 🤬🤬🤬

[crystal hamlet]

Hey Aku, I'm sorry to hear you had missing behemoths in your KOTH marches. I've been there and it's super frustrating. To submit a bug report here, you'd need to have a ticket number from submitting it in game first. If you'd like to report feedback about the marches resetting, or maybe the timeframe of when you can update marches - you can do that here https://discord.com/channels/555639568053829632/1110345161323585606. If you need help, feel free to reach out to myself or any available MOD

[subtle otter]

No thank you. I do not see any sense in opening a ticket. Last times I did this, it wasn’t helpful at all. I just needed to vent.
I gave up on seeing those things being solved.
But thanks for the answer.

[crystal hamlet]

Of course, and if you do change your mind we're here to help as best we can.

[gaunt zephyr]

Hmm I think dog and tiger were jealous of my raccoon... they ate him 🫣

[hoary niche]

They were definitely having a paw party
Usually a restart solves this problem and hopefully the issue is resolved.

[hoary niche]

Hey Darkness, please double check Tidal Escape - Abyssal Skirmish - Lightbringer League(in some brackets) and even trucks.

[gaunt linden]

I did 10 times he’s not in anything

Keeps saying this I haven’t used him for anything and he’s not in any marches

Is says this in hero training also I don’t get it

[hoary niche]

it's mentioning here but i don't think that's the problem

Please feel free to open bug report via in-game profile > settings > help&support.

because you are sure that he is assigned not anything

[gaunt linden]

Yeah I can’t take him out of arena either , I made a report already and they said check you skirmish march and closed the case

[hoary niche]

Let's wait a few hours then. If the problem persists, please create another report.

[gaunt linden]

It’s been ongoing for a few days now

[hoary niche]

Is he assigned to Hero training arena ?

[gaunt zephyr]

Lol yeah a restart fixes it just found it funny 😂

[hoary niche]

Nice to hear, but to be honest pet's are going crazy these days and it looks so funny

[gaunt linden]

He’s assigned to hero training arena

[hoary niche]

Please try to remove him, and try again

[gaunt linden]

That’s what it says when I try to take him off

[hoary niche]

When you try to remove him from the arena, is it giving error ? because i just checked and i can remove him without any problems

[gaunt linden]

This is what it says

I can only resonate bobby on ada

[hoary niche]

can I dm you ?

[gaunt linden]

Yeah

[low lion]

Desert survival, is it just my stumpy fingers or has blow up roads stopped working? Been like this a while for me.

[strong wadi]

I have a puzzle for you guys 🙂
Something is wrong in this pic ... what is it?

[lavish blaze]

the extraction points look like a heart ?

your boat is missing ?

[strong wadi]

nah .. its tricky and about numbers 😉

[lavish blaze]

Not enough extraction points

[strong wadi]

you need more than 28? 😅

[lavish blaze]

But there aren't 28

[strong wadi]

right

[lavish blaze]

it says there are, but there count the points

[strong wadi]

only few of them are active.
i started the game with 22 marked extraction points, all of them inactive

in the past weeks the map only showed active extraction points.
Now the number of extraction points increases with every game 😂

[mint ocean]

😂

[strong wadi]

you are the leader in "who has the most inactive extraction points" 🥳

[mint ocean]

they added some more 🤣🤣

[strong wadi]

after playing 100 games, the full map is yellow 🤣

[mint ocean]

😂

[signal lantern]

[verbal sonnet]

They are being quite generous have you done a bug report for this issue?

[strong wadi]

i thought this is a serious "find a bug" minigame 😳

[signal lantern]

I was unsure if its a heart, a clover or something else

[verbal sonnet]

Did you happen to complete an in game bug report? We can also do a report here on discord. It’s always best if we let them know when stuff like this is happening

[strong wadi]

well, i guess the event is over next sunday.
So its not worth creating a bug report.
a.k.a. im too lazy to file a bug report 😂

[verbal sonnet]

I’d be happy to do it for you if that’s okay

[strong wadi]

sure, id love it 😍

[austere olive]

I started the game tonight with 24 fake extraction points. Rebooting my iPad cleared it initially but the fake extraction points kept creeping back with each successive game I played.

[hoary niche]

Hi Honeyweather, this appears to be a purely visual bug. Could you try a quick cache clear and then try again? If that doesn't fix it, a repair (fresh install) would be better.

[subtle otter]

Happened to me too. I opened a ticket and got the standard-reply that I should restart or make more space for the game….

[subtle otter]

A „repair“ after every round? 🤣

[hoary niche]

No need to do after every round, one will be enough

[supple wadi]

Is this a bug? I got banned for 10 years for been reported for selling rss. I haven't even shared rss inside the alliance

I was contacted by a scammer that wanted to make "friends" and wanted me to join on her discord. So I trolled her and said sure, send me your name. But there where no talking of buying or anything.

Seems like the bot was the issue. Another from the same state that was contacted by the same girl is banned

[hoary niche]

Hello Zinzy, for this situations please contact with the customer support. They are the only option that can support you in this situation.

[supple wadi]

Yea... I guess no more play for me then..

[hoary niche]

[supple wadi]

Worst part.. not the only character on the acount

[rotund nebula]

😂

[strong wadi]

that would totally help 🤣
At least they didnt ask "Did you switch on your device?" 😅

[brazen saffron]

anyone keep having random pets show up on the screen ?

[bold imp]

Hi Meow, yes. it seems to be a common visual bug.
should be fixed with a restart 🤗

[brazen saffron]

i did then it came back

😄

seems it happens radomly haha

[bold imp]

oh no, have you reported it to CS? 😅
you can do so if it's occurring even after the restarts

[brazen saffron]

not yet. not fully awake 😄

[bold imp]

i have a raccoon on mine. but it goes off after the restart

no problem. if it's still there after the restart, you can make a report on it. after you're awake of course 😂

[brazen saffron]

shall do

aww no gifs 🙁

[bold imp]

yes no gifs allowed here unfortunately
you can use this channel for gifs https://discord.com/channels/555639568053829632/1185742923258663032)

[strong wadi]

bears love salmon.
Its just realistic 😇

[gilded hazel]

do we know how much tickets we need for transfer?

<@&628563208164081690>

[bold imp]

Hi, assuming it's the same as previous round, this will be the number of tickets needed for each tier

Grandmaster - 40
Master - 35
Elite - 30
Rising - 25

[gilded hazel]

they do mentioned this time it would cost fewer

[bold imp]

yes, they did mention that too. but we will have to wait and see as there is no official info at the moment

[gilded hazel]

and how can i see in which tier im in?

[bold imp]

Your tier will be sent to you via in game mail. And they did this about a week before transfer began in the last round. So keep an eye out on your in game mail

[gilded hazel]

okay thanks

[distant helm]

To add on to my awesome comod,
Here's the player tiers from last transfer, we unfortunately don't know yet if the same numbers will be used this time arround but you will have an estimate of which tier you will be in for this transfer

[hazy kestrel]

Hi Jack. This definitely looks like a visual bug. Have you created a bug report in game?

[rotund nebula]

i cannot, the link to report in game is broken. I never managed to fix it 😅

[hazy kestrel]

Does it not show up on the loading screen when you open the game?

On the loading screen there is an option to ‘Contact Support’ if you click on that it should let you open a ticket to customer services

[rotund nebula]

only in the fishing challenge event. I restarted the game, now here is the display

[rotund nebula]

i tried everything 🥺

[hazy kestrel]

Oh dear. Have you got your account bound?

[rotund nebula]

yes, i have 😊

[hazy kestrel]

Perfect. If you uninstall the game entirely and then reinstall it should work

[tall atlas]

Too add to both of my lovely co mods, the official info should also show up soon in #📌︱game_updates but maybe they give to us for free again

[swift root]

ticket 773266. they said it is a my problem. like when you suddenly reload hundreds of unread messages in your inbox (but in reality there isn't a single one to read), and then just as quickly as they appeared they disappear.

[hoary niche]

Hey there, clearing cache on my phone help me to get rid from this issue, please try it

[tough bone]

HQ combo isn't working for me 🤔

[worthy tree]

I just checked, everything is working fine for me... Could you put the settlements as showed in the preview of the effect (side by side on the X axis)? That is, the Abyssal Archfiend HQ needs to be moved lower and to the left

[brittle niche]

We have another sotf next week instead of svs

[tough bone]

I will try thanks for your help

[brave whale]

any idea why that happen ? even i remove the heros from abyssal and lightbringer

[bold imp]

Hi, is the hero deployed in trucks?

[brave whale]

no

truck with rambo and logan, but still cant resonat turtle ninja with penelop

[bold imp]

okay. might be a bug. give me a few minutes to double check and i'll get back to you

[brave whale]

i could still resonat the turtle with other heros just with pene and ed, those two was in lightbringer and abyssal but still cant even i romove all my marches from those events

[brave whale]

i appreciat your help, thanks

[bold imp]

okay, i've checked and the only other event that could prevent from resonating is the total annihilation event. any chance you used the hero there?
if not, i would proceed to submit a bug report.

[brave whale]

i open a ticket from game, will wait for the answer but i appreciate more help, thank you

[bold imp]

no problem. i double checked too and don't see any other reason why the resonate wouldn't work. have you tried restarting the game? sometimes that fixes it 😅

[brave whale]

yes restart and repair still the same here is some vids show that i m not using those heros any where

[bold imp]

oh that's great that you took screen recordings. that will definitely help. i'll keep checking to see if i missed anything. i'll reach out again if i find something. do you mind if i tag you in the reply?

[bold imp]

do you by any chance have KOTH this weekend? that can affect the heroes deployed as well

ok ignore that. i checked your screen recording and see you have RR 🤗

[brave whale]

🤗 thanks

[brave whale]

no we have rr

[bold imp]

you've done everything you can. so hopefully cs will be able to resolve it for you 🤗

[bold imp]

also, my lovely co-mod @pure ferry has reminded me about tiles. any chance the hero is out? gathering or out of settlement?

[brave whale]

sadly not. i m not sure but look like a bug related to lightbringer. an other friend who was using yellow turtle on 2nd march cant use him on 3rd march but still can use him on every other hero

[bold imp]

okay. seems to be a bug then. would you like me to submit it here for you as well?

[brave whale]

i will wait for dev answer. then if they did not solve i will tag you here or any other mod to help with it. thanks for your time and help

[bold imp]

no problem. and you're welcome TchiTchi 🤗

[wheat rover]

why it not appear in maison? i cant place them, it worked some week ago

[clever bramble]

I believe if you've placed them on the island/settlement then you cannot place them in your mansion and vice versa

[wheat rover]

its not placed, 1/1

it appears everywhere else but maison, i just removed it because i got a new statue and wanted to rearrange it

[clever bramble]

I'm assuming you're trying to place it inside your settlement? You might not have space to fit it there so it doesn't place

[wheat rover]

i have place.. its bug

i removed 7 of christmas statues from here, i just wanted to rearrange, but them not appear now

[clever bramble]

I've just tried it out and yes it does seem to be a bug. I have the statue placed on my island but it shows 1/1 when trying to place on my settlement. It should show 0/1 because it's already placed

[wheat rover]

it doesnt even appear in the maison for me

[clever bramble]

I think this might only be able to placed on the island because I can't place it elsewhere

[wheat rover]

they were here, for sure, I collected them here, where the red frame is, I removed it now, when I got the 10th statue from the set.. LOL

[clever bramble]

Are you trying to place it back in the mansion by itself?

[wheat rover]

this is what I'm trying to explain with my bad English, that I can't see it, because it doesn't even appear in the maison

ect

the last in the island

with priceless filter

[clever bramble]

I will pass this on to another mod who might know more about this issue

[wheat rover]

thanks!

[clever bramble]

[mint ocean]

i've got a 2nd acc set up like it says there but the combo effect doesn't activate, they're still doing theyr own effect
what else i need to do?

[wary pulsar]

Both accounts have the correct and matching skins?

Sat in the shown position and I think they have the to accept the "effect"

[mint ocean]

in status shows they do

where do i accept the effect????

[pure ferry]

If you are in the overworld (or outside your settlement) if you click on their base, it should have an icon that says "Pair"

[mint ocean]

Thank you 🥰

[pure ferry]

Did it work for you?

[mint ocean]

yes

[pure ferry]

Great!

[pure ferry]

Are you trying to assemble the set in your mansion?

[mint ocean]

you have to do it on only one of the accounts, no accept from the other needed, devs should add these info

[pure ferry]

It is a little tricky sometimes. Now you know though for the future if they add another skin like this.

[mint ocean]

i'm sure they will 🤣

[rotund nebula]

🤣

the T-800 changed its look

[wheat shard]

<@&628563208164081690> wtf

Running on the buffs and this 💩 is happening

[tough bone]

Please explain to me why my 2nd march is stronger than 1st after lunching rally

[karmic sundial]

Hi Angelica, your specter is contributing a lot.

Try to lunch a rally with the same aircraft

Since your carrier is still low at 3 starts

Try both rallies with Specter or carrier (not simultaneously obviously)

[karmic sundial]

Sometimes a simple restart can be the fix

[karmic sundial]

Who doesn't like Terminator Yeti version multiverse

[wheat shard]

I know that but when you are using the buff for 600 secs even a min can cost you

Every sec counts when using catch rate increase

[karmic sundial]

Yea I know, unfortunately I can ask you only to report this.
I wish I could fix it myself

[quaint jasper]

Hi. I need help. PC client. The game freezes when loading the chief(my) info. The bar stays still and does not move. I tried "fixing the errors", but it does not help. I cannot contact the developers. The button does not work either. For some reason, the Rambo screen has changed to the standard SOS screen.
Yesterday everything was fine (700 days of daily logins to the game). But one day when I logged into the game, the power went out and my computer shut down just as the game was loading.
I think I remember that I can delete some files on my PC and the game/download will start again. Or can you tell me what to do?

[hoary niche]

Hey Kir, I experienced a very similar situation, and a clean installation from this link solved my problem : https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

[quaint jasper]

no. same

[hoary niche]

Can I dm you ?

[quaint jasper]

yeah go

[quaint jasper]

any other ideas? i still need help

please guys...it was some lifehack with files on PC to clean loading

[hoary niche]

Hello, if the solution I mentioned didn't work, please create another ticket through Customer Support. On the login screen, in the upper left corner under the "contact support"

[feral rover]

Is this known? The event just started and the tickets i collected already got recycled o.O?

[stoic ibex]

Hi Flo! When event starts this always happens. I belive they are some materials from previous round, because reset is middle of the night for me and i get this as well, even i havent been claiming any materials yet.

[quasi seal]

I have this problem, is it the same (your's is cyrillic so not sure)

[dense goblet]

So nice game keeps crashing last 10 min of rr

[quasi seal]

even full reinstall didn't help, guess there is some residual crap after uninstall

[clear rune]

i completed the collection set for rambo today but did not gain 45 morale

[static cove]

hello
sorry for the tag
do you still can't log in?

[static cove]

hello
sorry for the tag
did you get combat morale?

[clear rune]

No

[static cove]

then you should open a ticket to CS

[visual stream]

Anyone else not able to do anything in game?

[visual stream]

I deleted and reinstalled rhe game on mine. Had same issue. Then used memu emulator and no issues

[wheat shard]

Game is kicking people out

Just looked around and poof got this msg, same also happened when i clicked the seasonal coin event at the end of migo

[winged quail]

Same here. For me it only happens when I click on the lightbringer event.

[balmy ruin]

Here too, several areas cause it... even scrolling on billboard list.

[limber ingot]

Glad I’m not alone in getting this surprise.

[sharp shale]

same here, Click on Lightbringer and get it too., Scroll down the event menus, it occurs as well

[weary slate]

power play does it too.. the pooch is screwed

[dry badger]

dont open the event board

[tawny quest]

waiting for my 500 bios

[long vapor]

I can't claim the Power Play crates 😅

[dry badger]

look good

[balmy ruin]

The store is fine of course😂

[atomic bluff]

I‘m having the same issues when trying to do power play

[bold imp]

hello everyone, yes there seems to be a bug in game. Please proceed to submit your bug report in game

[visual stream]

We cant 🤣 . It force restarts wach time. I have a video up there ☝️

I can create one showing me trying to make a ticket. Wasted a half hour already. Now I have to feed the fam. Hopefully can get back on tonight

[bold imp]

i've just seen it 😅
are you able to click on contact support while its loading?

[visual stream]

Ok maybe this worked dont know for sure

[dry badger]

im used to see 1 bugged eagle now i have 2

[visual stream]

Lagging bad as well

[visual stream]

My video wont load

Oh wait its loading now

[rough sparrow]

I did send a ticket about it, hope its fix soon😅

[visual stream]

Heehee. Had some personal info on it 😂

[bold imp]

yes, i noticed that. glad you deleted it 🤗

[visual stream]

I sent ticket from contact support on load up. But cant submit when in game

[visual stream]

Very far from my first rodeo here. PTR MODS trained me well
for any reports here, i booted up the laptop and this glitch is on android and iOS

[bold imp]

Thanks Syrin and everyone who has reported.
I've reported it to leads as well. hopefully it'll get sorted soon 🤗

[next atlas]

[bold imp]

this is so cute 😍

[next atlas]

Dis a noice bug

[bold imp]

i agree 😆

[tiny badger]

Awe,so more people can't enter the event billboard

[next atlas]

Wheeee Bug party!

[tiny badger]

Lol

[wheat rover]

if you want to avoid the error, you need to buy C bundles 😄

[dry badger]

another one

[young ether]

Ofc migo end the game must be f'up in one or other way..

[hybrid violet]

I’m getting this like every minute and can’t make a report in CS

[young ether]

Nothing surprise

[hybrid violet]

Guess I didn’t read up far enough, seems to have been reported

[agile stratus]

Good morning

[young ether]

Already many report it ..

[agile stratus]

#🐞︱bug-reporting-bot message
The bug has reported in here please upvote if you face it as well

[hybrid violet]

I’ll just login in a couple hours and see if it’s better
Will also upvote that
Thanks guys

[agile stratus]

Thank you. I hope it'll be fix fast .

[quasi widget]

Thank you for everyone bringing this to our attention. It has been reported

[agile stratus]

It's working for me now without crashing. Restart the game and try too.

[rough sparrow]

Right, its working fine now so i guess its fix👍

[hoary niche]

Hey Johny, are you still experiencing same issue ? Does this black screen only occur when you join that event, or is it present generally?

because total black screen might releated to your GPU driver better to update or fresh install

[quasi seal]

yes, still can't....stops at "loading chief data"

[glad python]

Not sure if it's been asked or answered here before, but getting the message ' Hero already deployed in this event' when trying to change resonating hero. I've removed the heroes concerned from every place I know, and don't seem to have any issues doing the same action on my 2nd account, with what seems like exactly the same setup.

[hoary niche]

This situation has become quite frequent lately. If your hero is not in Lightbringer, KOTH, or Survival Royale, please perform a quick cache clear. If that doesn't work you'll need to create bug report from your in-game profile

[wheat shard]

Check if you didn't send the hero into space

[static cove]

have you tried to open the game from different wifi?

[hybrid monolith]

Another place is the train sometimes has heros linked

[sharp basalt]

Assuming this one can never be claimed again? Last i could was in September last year..

[wheat shard]

Nope

Customer service said collect once and that is all

[sharp basalt]

They said collect once per season. Also rules state once per season or something.
CS also said, rules have never changed, so saying its once and done is contradicting event rules

Because it was possible to collect it once every 3 months always

[wheat shard]

I know but they need to define season , because customer service says one things, mod may say another answer but devs will ultimately decide if they want to allow you to claim the items every time they do this

[quasi seal]

I actually reconnected through cable and changed local IP too, just to get that out of picture...one interesting thing is that even after i removed everything using revo uninstaller, game installer doesn't ask me where to install, but directly installs at same place where game was installed before, making me believe theres still some residue of previous installation even after Revo

on tablet, using same wifi it works fine

[static cove]

Installation location is default and it's not something residue of the previous installation

[charred pike]

at least they changed default location from C: drive :))

[quasi seal]

I have disks C; D: E; G: H: and E: is default? What if someone doesn't have E: disk?

[quasi seal]

fun stuff, Steam version of game actually pass "loading chief data", but creates new account and doesn't allow me to bind old one

[brave whale]

if bug solved is there any way to delet the bug report or is gonna be deleted auto ?

[stoic ibex]

Hi, you can let me know for the record what bug has been solved.

Bug bot stops following bugs after we know bug is fixed or at latest at saturday-sunday reset, when new week starts for the bot.

So even they are there after that, they are counted as forwarded bugs and bot wont let players to vote on them anymore.

[brave whale]

#🐞︱bug-reporting-bot message

That's the bug and today i was able to resonat m'y yellow turtle to penelope

[stoic ibex]

Great! Thank you for letting me know!
I will mark that bug to be fixed for you

[quasi seal]

what could be the problem when trying to bind acc to google

[stoic ibex]

Uh... does this happen with mobile or PC?

Or both

[stoic ibex]

This is what google suggest for solution

[quasi seal]

PC

I tried to copy/paste link to firefox and edge, but get the same message

they're both free from extensions, unlike chrome that I use as default browser

[hoary niche]

Hey Branco, are you still having the problem ?
just to test can you please follow this steps > On a Windows PC: Start → Settings → Apps → Default apps → Microsoft Edge → Set default.

[quasi seal]

no, i somehow managed to bind to email instad google...but still puzzled why Steam version works, and directly downloaded one won't

[hoary niche]

This may happen because the Steam and official versions use different registry entries. Last time, I was able to play on the official launcher after deleting all game-related registry files and doing a fresh install.

[quasi seal]

I used revo uninstaller to clean registry too, but that didn't help

but something definitely remains somewhere, as game always installs to e:/funcom directory, although I have 6 partitions/disks

doesn't even ask me where to install

[hoary niche]

yes last version using app store reg, that's why. Whenever you have time, can you please report this situation to customer support ?

[heavy flare]

Hi, someone have like this bugs ??? U can see Text error ???

[static cove]

I have it normal and I didn't see anyone has the same problem , do you have the lastest version of the game?

[heavy flare]

yes, latest. Updated and already reapired.

[static cove]

then you can open a ticket to CS and you can make a report here in discord after that if you want

[tranquil anvil]

I can't log in to the Funplus website.

The code that is supposed to be sent to my email never gets sent.

And since there is no way on the website to enter a password for me to use a password instead, I'm locked out.

[tranquil anvil]

And more importantly... Why isn't there a way to actually create a password for my account? (Using a username and password IS an option on the log in page as one of the options, but there is no actual way of creating a password for the account).

And now it refuses to send the verification code because of abnormal user behavior... THE STUPID WEBSITE CREATED THE ABNORMAL USER BEHAVIOR BY REFUSING TO SEND ME THE VERIFICATION CODE IN THE FIRST PLACE!!!!

[tranquil anvil]

<@&628563208164081690> Can anyone help with this?

[karmic sundial]

Hi Kirby!

One moment let me reread

Ok first question, when you log into the game, under bound accounts, what does it show for FunPlus account? Email or phone number?

No need to put ss here

@tranquil anvil

[tranquil anvil]

It does show the email address that is bound to the Funplus account.

(As well as the Google account as it was the account used to originally create it).

I bound an alias email I had to the Funplus ID so I could start getting the Funplus Zone rewards as well.

But because I can not use the Google bound address to receive Zone Funplus rewards, I had to bind an email address.

The major pain of the deal is the fact that I have 3 separate accounts because I'm not sure of a way to simply combine all 3 accounts into 1 account with multiple accounts without losing my progress.

(And being able to Multi-Instance.)

The simple matter is... as of right now on the Zone Funplus site... the code verification system is completely broken.

Because it never sends a code to email addresses now.

And I need it to push the six digit code to my email address so I can login to the Funplus Zone.

But it won't.

While it can push codes to phone numbers... my 3 accounts all use the same phone number... and I get an error message claiming my account isn't bound by phone number... so the codes sent to my phone fail.

[karmic sundial]

Just to be clear, I am asking about this window

[tranquil anvil]

I can't use a username and password because there is no place actually set up a username and password.

FUNPLUS ID il***[e-mail] FACEBOOK Not Bound (which is correct) GOOGLE (my name) VK Not Bound (which is also correct)

So, email.

But I have 3 separate accounts. 😐

[karmic sundial]

And do you have access to that outlook id? Because that's the one your account is bound to

[tranquil anvil]

Yes.

[karmic sundial]

Or at least that particular you are trying to login

[tranquil anvil]

I have 3 email addresses, all going to the same account.

(Same email account)

[karmic sundial]

When you in the FunPlus zone, make sure it's this email you put in for ID verification because it doesn't care for google and other, just the FunPlus ID

[tranquil anvil]

Yes, I know this already. I do this all of the time, and usually it works just fine.

Now, normally, I'd click on it to send the verification code to my email and I have to wait 60 seconds and click Resend and then it sends it successfully...

Tonight, no matter how many times I click Resend... nothing sends.

And that isn't just this account.

[karmic sundial]

Let's move the conversation to dms so you can share some reducted screenshots to what you are doing and I will try to guide you better.

I know for my FunPlus account it's my phone number so putting in the google one doesn't work despite it being a google account.

[tranquil anvil]

On my second account, it also never sends it.

So, something Funplus server side is faulty here.

The Funplus server for whatever reason tonight, can not send email codes for verification.

I was able to login successfully with the one account I primarily use on my phone because its login (by default) is the Funplus ID, and therefore the Funplus Zone did not require an email to be sent..

[wary pulsar]

Keep trying

I normally have to

If its enough to make you quit then so be it

But you can get tempest items from behemoth patrols

[tranquil anvil]

Behemoth patrols?

I don't think I have that.

But no. I've kept trying repeatedly for hours...

I'm thinking part of the issue is that it is a dual bind... (not just Funplus ID, but a Funplus ID + Google bind or Facebook bind, as I didn't originally start out with Funplus IDs on my original accounts).

My third account was created solely as a Funplus ID, so no other binds and it worked fine with that one.

My other two older accounts were originally bound as Google and Facebook, before adding in the Funplus account to gain access to the Zone.

But yeah, those accounts can not be verified right now because no verification email ever gets sent to the email addresses associated with those accounts.

And since it is multiple accounts this is happening to, it is a server issue, not a player issue.

[clever bramble]

You will need p18 and upgrading your behemoth institute to get that

[hoary niche]

PC login issue has been reported, feel free to upvote #🐞︱bug-reporting-bot message

[golden kestrel]

Has the visual bug pertaining to wings on the new HQ been reported yet?

[stoic ibex]

Hi, i dont remember that i would have seen one before.
If you have reported it in game, it would be nice to have it reported at #🐞︱bug-reporting-bot as well

[south basin]

The rambo tasks don't load for me.

[grand arch]

Hi Mollie, have you tried restarting your game? Most times a quick restart fixes the issue for me.

[south basin]

Restart worked. Thanks

[grand arch]

That's great.

[tranquil anvil]

#🐞︱bug-reporting-bot message

I have made more observations in regards to this.

1. It isn't dual-bound accounts causing the problems.
2. Funplus is currently unable to send emails to OUTLOOK addresses.

My gmail email address (which is also bound to Facebook) is able to receive the Funplus emails with the verification codes like normal. My outlook email addresses (which are my two other accounts are unable to do so). One of my outlook Funplus IDs is only bound via Funplus (not dual bound) and it can't receive the verification codes either.

This is an issue in regards to email addresses connecting to outlook (and possibly other Microsoft email addresses).

[verbal sonnet]

Hi Kirby! Just curious… if its outlook giving the issues, is it possible the firewall is blocking the emails? Maybe a work computer or network you’re using? Could be that the sender is marked as not trusted or something since it’s an automated email? I had that issue before.

[tranquil anvil]

This is happening on my home network (I don't have / or use a work email).

But outlook is (for some reason) making emails from funplus disappear so entirely, they don't even appear in Junk. They just never arrive.

However, I DO have a gmail (with POP3 sync with my outlook) and those emails come through fine.

[verbal sonnet]

The ones to Gmail… are they popping up IN the outlook app you have it attached to? Or only on the Gmail app?

[tranquil anvil]

They appear in the Outlook app (after being forwarded from Gmail to Outlook)

[verbal sonnet]

That is so strange.

[tranquil anvil]

It's almost like Microsoft exchange is silently deleting them.

So, I guess that means... to Microsoft.

[verbal sonnet]

Have you tried going into settings>mail>junk mail> and adding the funplus email address you see in your Gmail into the safe sender area?

Microsoft algorithms can be extremely touchy. If you ever ignored the message even just once on accident it could trigger it to automatically delete the messages instead of even sending it into the junk/spam folder. I’ve seen it happen.

[tranquil anvil]

I marked the whole domain as safe.

Still blocked.

[verbal sonnet]

Try copying and pasting the email address itself from Gmail

Even if the domain is attached, sometimes it needs specifics

[tranquil anvil]

I did that already. I was getting the emails just fine until last night. So, this change just... happened out of the blue.

So, I had the email addresses from previous ones that were successfully sent.

[verbal sonnet]

I’m sorry, I wish I could be of more help this might be a Microsoft support question unfortunately

[tranquil anvil]

More than likely, I'm going to have to just change my email addresses... unfortunately that means losing all of my progress in the Funplus Zone.

Or at least get someone at Funplus to help me change the email addresses so I can actually log back into them.

Or for Funplus to actually contact Microsoft and get them to stop blocking them. (Which I really don't see happening)

[verbal sonnet]

Sorry you’re going through this. I really wish there was more we could do.

[tranquil anvil]

If there are others who use Microsoft... they might be dealing with it too.

[tranquil anvil]

I have been talking with Support so hopefully they come up with a solution.

[swift root]

thank you. I have the same problem. and a lot of bad bad bad words are flying to the DEVs. 🎶 🎶 🎶 🎶 🎶 I sent a ticket, as you done.

[soft sequoia]

I play on iPad and have the same issues.

[soft sequoia]

I received notification that the issue was fixed, but I still did not receive the verification code. Has anyone had any success with a Microsoft email?

[soft sequoia]

Scratch that….just received the code.

[hazy kestrel]

How are you getting on Sparkx? Any luck yet?

[soft sequoia]

I finally received the code. Took a half hour for some reason.

[hazy kestrel]

That is a long time for a code. Sometimes they just don’t come at all and I have to check I’ve got the right details.

[oak drift]

Morning 😊 ☕ ☕ we are suppose to get merger today so far nothing is happening

[hoary niche]

Hello, yes there was supposed to be a server maintance this morning, but it didn't happen. I couldn't see any definite information. Please let's wait a little longer.

[oak drift]

Thanks Silent just checking😉

[long vapor]

Sometimes I get stuck in Story Missions while using Auto mode. 🥲 Need to check every level. 😅

[cinder lake]

Anyone else have an issue in their individual tier rankings? Grandmaster tier wasn’t supposed to be until 1.6B, but yet has me listed there with only 700M

[static cove]

hello
you mean the red tier?

[cinder lake]

Yes

[static cove]

this is the top tier quota and all of us are top tier 🤣

it seems it's a visual bug and you can make a bug report

[cinder lake]

I did. Now I just sit back and wait on the approval for the report.

[static cove]

ok

[analog bobcat]

Is it a bug

[crisp linden]

It looks like the merger didnt clean all up, because i keep getting troubles with placing my buildings when it should be clear. State 989

[oak drift]

We dropped off the list no merger they do know its 3 march right?😂 😂 😂

Or SoS have a different calender?

[stoic ibex]

Hi! I just checked that i dont have this issue on my account.

Have you made bug report in game to Help&Support?

If yes, feel free to add it also to #🐞︱bug-reporting-bot so we can send it forward too🤗

[elder quarry]

Nah devs announced wrong list the first time and didnt care to edit it. Now they changed the list and removed some states.

[oak drift]

Yes i m aware the don t care part is very clear

Better laugh about it right😉

[elder quarry]

Exactly laugh about it is better then staying salty about it, it will only ruin your game experience. 😉

[oak drift]

After a full day off building try that again?😂 😂 😂

But don t loose my sense off dark humor😉 😎

[elder quarry]

Dark humor is the way to keep things fun😎

[hollow swallow]

Why does my intel show treasure but on map it’s just a red skull ?

[snow zenith]

Hi, i need a mod please, my bug report going nowhere and it affect a whole state...

[hazy kestrel]

Hi there. How can I help?

[snow zenith]

Well, we got merged (184+29 became 29) and since we are unable to build our trap

[hazy kestrel]

Hi Princess. I’ll pop you a DM if that’s ok?

[snow zenith]

Only a few of the "little" alliance have managed to build their trap but at least the top 10 of the alliance in the state are trapless

[hazy kestrel]

This has definitely been reported and we’re waiting for a response from the developers. Sadly I don’t have much more information currently.
I’ll push further for an answer for you. I’m sorry this has happened.

[snow zenith]

Because i opened a ticket, got a reply "it has been solved" but it's a lie 😅 nothing is solved so i was wondering if i missed something

[hazy kestrel]

Did you click ‘unresolved’ at the bottom?

This will have them look at it again.

[snow zenith]

Yup, send new screenshot and video recording an hour ago

There is nothing more that i can do right ?

[hazy kestrel]

There’s also this if you want to invite your alliance and state players to upvote it also.

#🐞︱bug-reporting-bot message

[snow zenith]

I did it, already told everyone in the state 😇

[hazy kestrel]

I’ll push again for an answer on it. You’re also welcome to submit a new bug report if you have your in game details. You can do it through the bot too.

Ohh. Sorry I see that’s your report?

[snow zenith]

Yes 😁 use every tools to try to solve the problem that affect the entire state

[hazy kestrel]

I believe it’s not the only state this is affecting after the recent ‘excellent’ state merge. Have you also sent it by email?

[snow zenith]

No i didn't, can you give me the email please and i will send one, first thing in the morning if the patch at 3 am didn't solve the issue

[hazy kestrel]

Of course. It’s [e-mail]

I’m also hoping this is what the patch notes will fix but until it’s done we won’t know sadly.

Have you also updated the game again? There’s an update available too.

[snow zenith]

I did, repair, update, repair, demolish hq, rebuild hq in another place, repair the game again and nothing work 😅 it's display as already built in the alliance menu, but if i press on it, it send me in the "all black map of state 184" where it was before the merge 😅

[hazy kestrel]

I imagine neither of us will be awake at 3am but please let me know if it changes, or doesn’t. You’re also welcome to DM me anytime

[snow zenith]

Thank you for your time 😍 i will be awake around 5 utc so i will tell you if it's solve for real this time 🫂

[hazy kestrel]

No problem. I’ll be up around 7utc so I’ll check as soon as I’m around

[hollow swallow]

Sure

[wintry stag]

Anyone know if this has been reported? Monthly pass automatic collection. The system automatically sends a march to the nearest available Level 9 farm if the user is offline. Unfortunately, it doesn't detect when another march is taking place or if someone else is already gathering on tiles. I reported it.. Case#795601

[stoic ibex]

Hi! I think this is "new old" bug.
If i remember correctly this bug was around when VIP autogathering first came up.
So now its with monthly pass?

We dont have report for that, so if you have made report in game, please also add it to #🐞︱bug-reporting-bot

[cinder gust]

nice

[wheat rover]

PC version: I stuck here,.. reinstalled ect.. it works on droid..

[static cove]

You use the same internet source for both of them right?

[wary pulsar]

Anyone same issue, for rambo

[static cove]

There were other players who have the same problem but with agent 47 and terminator

[wary pulsar]

Might it be linked to transfer event, as that was one thing said to me as possibility

[static cove]

It was a week or 2 ago

So you need to open a ticket to CS

[wary pulsar]

I shall pest them more than ta

[static cove]

🤣

[daring cove]

Hello, can anyone help me, I don't have zoom at all, thanks

it doesn't even work in the state

and I don't have the LITE button

[hoary niche]

Hey Skeleton, for PC if the lite button not there for a while, you can go to your profile > settings > game and turn on/off from here

Also for zoom, it works normal on my side, but please try with these combinations: ctrl + mouse wheel or Lalt + mouse wheel

[daring cove]

ok thanks

[daring cove]

i need help from all mods,The game doesn't work, it doesn't zoom and it's slow, I can't do anything, I've downloaded the game 8 times, I've done everything I could, it still doesn't work, I had RR and couldn't play, that's why I'm asking for help

[static cove]

are you using the official client?

[daring cove]

official client?

[static cove]

you play on PC or mobile?

[daring cove]

pc

[static cove]

then can you uninstall the client you are using now and download this one
https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

[daring cove]

ok I will try that too

[daring cove]

thanks herald, it's working fine now

[static cove]

you are welcome

[quasi seal]

i had same problem, nothing worked for me except removing standalone version and installing Steam one

[glacial marsh]

Why were the Champions Capsules removed from the Migo store? There were always 60 capsules available for riders.🤔

[worthy tree]

Hello, I'm sorry for the tag, but have you seen this feedback about the Migo store yet?
#📋︱feedback-reporting message
Click on the up arrow (🔼) if you agree with what is written

[plain drift]

been away for over 400 days and still can’t place decoration items due to this bug #🐞︱bug-reporting-bot message

[strong latch]

Anyone else have t12 bugged in sotf?

[burnt dome]

but did you earn points when you trained them? if you did, then it is a visual bug

[cedar dirge]

I am sorry to hear you are having issues with this bug, have you reported it in game?

[plain drift]

multiple people have reported it an opened bugs for it for years

[strong latch]

Another bug. My island broke again

[hoary niche]

Please create a bug report for this, I am sure that customer support can fix this, after your ticket you can create one here too #🐞︱bug-reporting-bot message

[cedar dirge]

But have you reported it in game in the past? I know CS have helped players who reported this issue before

[steep bone]

Macos user here, I had an update, after installing it, I get grey window

[vale rock]

Has anyone already reported this bug?

Loaded the game up 5 times now...

[brisk marsh]

Hey ghostPaws! I see some older bug reports for this issue. Would you like to make a new one that’s current? I can help you with that. If you like too!

[lone flame]

#🐞︱bug-reporting-bot message

pls vote guys @everyone

[charred pike]

same bug is in mansion for decorations

[vale rock]

Morning, Just woken up Sure

[vale rock]

Its weird.. I had the same issue with the normal buildings.. After i relogged everything was back to their old spot.. Then i didn't have any issue and with those 2 little spots for the path it started again but i can't place a single thing there 😅

[swift root]

did you solve your problem? I nave another player with the same, after an update with a MacPC.

[steep bone]

Nope

[tacit cargo]

hello, did you try to repair your game ?

Sorry for the late response

[golden anchor]

also can't get the macos game client to work. app just throws exception about error during starting. This is happening after game client update

[brisk marsh]

good morning to you. sorry for the late response. have you created a in game ticket? sorry for the tag.

[vale rock]

No 😅

[brisk marsh]

is it ok to dm you?

[vale rock]

I will Dm you 😅😂

[brisk marsh]

even better lol see you there

[swift root]

I know that the player who told me about the problem, did it (the ticket). "We could notice that there is a problem, try to see your connection or try to change device". this was the answer.

[tropic frost]

keep sending the tickets until they realize it is a problem, and not due to connection

[swift root]

and change device? 😏

[tropic frost]

same thing: if enough people report the problem, then it also can't be a device issue

or, at least, not a specific device issue (not if it's happening on multiple devices in different places)

[brisk marsh]

hey there. im not very firmiliar with macros. can you tell me what devices you are using or they are using?

[steep bone]

I reported the bug also here and on Cs, here they merged with the one thats on the list. I received a link for PC version only, which is not working for me.

[golden anchor]

It’s about MacBook laptops. After client update we still can’t login into game because it’s broken on the start of game launch process. So the issue came definitely with that game client update for MacOs devices

[golden anchor]

For those who have issue with client on MacOs: reinstalling the game client helped me. Apparently it was some big during update. Try you too just to delete your current client and download the new one.

[brisk marsh]

Oh good glad to see you got it working and thank you for letting us know what you did to fix it!

[drifting storm]

The Rambo event just disappeared in 1434 😧

Well not gone entirely, the part thats on the top of the screen is gone, only the bundle center and the rewards center is left on top of the screen

[static cove]

You are the only one experiencing this problem or the whole state?

[supple wadi]

Same happend to me in 1431

[drifting storm]

The whole state

[supple wadi]

Same here it seems

[static cove]

Then you can only open tickets to CS and here in discord after that if you want

[supple wadi]

I need to do my Rambo matching 😬

[static cove]

😅

[drifting storm]

Same, im missing out on dog cooldowns 😅

[static cove]

Then tell the whole state to make bug reports the more the better

[steep bone]

It didn't work for me. Reinstalled many times, restarted, cleaned the cache.. still having same issue.

[hoary niche]

Could you please check whether all drivers are up to date in System Settings > General > Software Update.. I know you can seperately update or reinstall gpu drivers on MAC, but it's worth to have a look because on a windows os I resolved this issue the other day by uninstalling and reinstalling the gpu driver.

or can you please try these steps : System Settings > Network > Firewall > Options, click “+”, add the State of Survival app and set it to Allow incoming connections. This will give priority to the launcher, so it might help.

[steep bone]

I have the latest version running Tahoe 26.3.1

[steep bone]

Done it didnt helped

[hoary niche]

These were just things I hoped might help, in that case, it looks like there may be an issue with the macOS launcher.

[steep bone]

I run with terminal and it said "Failed to load dynamic library libfpxcore.dylib
incompatible architecture (have 'arm64', need 'x86_64')"

Devs need to check before deploying. I have to wait for next update prolly.

[hoary niche]

Are you tring to download the game from App store or offical webpage ?

[steep bone]

Lol

[hoary niche]

can i DM you for further ?

i think it's not allowed here

[hot sentinel]

Rambo event is complitely gone

[soft sequoia]

As well as SOTF.

[hot sentinel]

yep

just wanted to add

[sand bay]

Rambo gone but still have sotf in my case

[hot sentinel]

this is SOTF to me

[soft sequoia]

The kwality programming just keeps getting better and better…

[cerulean spindle]

Rambo gone for me too

[soft sequoia]

I just restarted and they are both back.

[viral coral]

f2p!

[abstract skiff]

It’s messy, lots of things wrong

[abstract skiff]

Just restarted but no change

[sharp reef]

Rambo event its gone 😑

[hasty sorrel]

Bug???

[sharp reef]

I think yes bug

[soft sequoia]

Crap…gone.

[hasty sorrel]

Great -_-

[hoary niche]

Events went to hiking to get some fresh air, they'll be back later

Also store is closed, finally my wallet will be happy for a while

[vernal whale]

[hoary niche]

[sharp reef]

The most important thing is not to tamper with the jungle gems... I fear that the developers have fighting with the AI ​​and that the AI ​​has hidden some events.🤣 😆 😂

[hoary niche]

Also i believe no one noticed yet but alliance members are gone too

no one at the hive

[barren eagle]

Rambo event is gone for everyone in 910

[hoary niche]

Hey Velouria, he is at special mission right now. Will be back shortly

[chrome plinth]

Yup it's gone

[hoary niche]

during that time please report him to customer support via bug report

[sharp reef]

We all in my state too

[night nest]

Game broken 🤣

[tawny sand]

Same here

[dire rain]

Same in 1290, but some still have it (i think maybe people that stayed online through reset still have it?)

[hoary niche]

Also please upvote this about rambo event #🐞︱bug-reporting-bot message , thanks in advance

[sharp reef]

Also soft not working

[mild crypt]

Each survivor should be compensated 500 ⚡

[night nest]

Why’d I already buy any bundles before looking 🤦‍♀️

[hoary niche]

Report link fixed

[whole gazelle]

Diamonds would be good as well though

I keep dreaming

[whole gazelle]

[summer pike]

Bugs again. Most of the missions gone missing today....

[hoary niche]

Sam! please upvote the bug report, it's been reported as urgent!

I can report the link here : #🐞︱bug-reporting-bot message

[summer pike]

Already did. This is not mission impossible by Tom cruise. This is missing invisible by SOS

[thick shadow]

Migo ?

[summer pike]

Everything gone

Rambo also gone

[thick shadow]

Chat ?

[shy vessel]

Cannot believe how stupid this is.

[thick shadow]

Koht ?

[dire rain]

MIGO stuff just disappeared for me too, but was there a minute ago 🤔

[shy vessel]

This is what you get when you don’t test things

[hoary niche]

Hello Serdar, Yes most of events are gone. Feel free to upvote bug report which is reported as urgent. : #🐞︱bug-reporting-bot message

[shy vessel]

Can’t wait for the purple hero frags as compensation

[vernal whale]

Don’t forget skin tickets 🥳

[cerulean spindle]

My chat is also messed up and can’t see SotF and other stuff

[hoary niche]

please don't forget usually there will be some biocaps too

it seems like developers wants us to go out and get some fresh air

[shy vessel]

Spinning fist, play for a minute, restart game, play for a minute, spinning fist, restart game……..

[winged thorn]

Someone finally deleted the game

[cerulean spindle]

Stuff keeps going in and out, it’s annoying they can’t do stuff right.

[fair anvil]

Is Rambo event gone or been deleted?

[thick shadow]

Let's find him and thank him.

[brisk marsh]

Hey there! this has been reported already. atm we are unsure but here is the link to the bug report for upvoting #🐞︱bug-reporting-bot message

[shy vessel]

Is the spinning fist a new resonating hero?

[supple wadi]

Not just Rambo gone in 1431. Even locate Jane, all stuff on top

[brisk marsh]

Yes this is reported aswell here’s the link for upvoting #🐞︱bug-reporting-bot message

[supple wadi]

And all I got from customer support is to change the network and reinstall the game🙄

[elder rock]

I just restarted my game and Rambo event is back

❤️

[supple wadi]

Can no longer upvote

[brisk marsh]

Imagine if it was it would be maxed for all players by now

[brisk marsh]

Hmm your right let me find out why and I’ll get back to you

[supple wadi]

On the process of a new reinstall. Hopefully reset fixes something

[elder rock]

Hope so too and I hope you had your acc bound !

[supple wadi]

No worries. It isthe same bug as rest of it

[hollow ridge]

Devs probably realized how much they are going too have to pay Stallone for using his film

[supple wadi]

If they fix Rambo, most should be ok

[elder rock]

I still have some small glitches but the events are back ❤️

[supple wadi]

It looked promising when I suddenly got a "buy this bundle " on top. But that went away again

[elder rock]

Also works for me after restart now

was buggy for me aswell before I restarted

Did you try restart your game ?

[supple wadi]

Reinstall takes so loooong

[elder rock]

Unfortunately yes :x

[supple wadi]

My 2nd today to try a different fix. Fingers crossed

[opaque bane]

[dire rain]

last restart work for me, hopefully stays this way, thanks

[elder rock]

Fingers crossed for you

[thick shadow]

It's fixed.

[elder rock]

Was same for me, the restarts before didnt help

[elder rock]

Im glad ❤️

[supple wadi]

Yessss

Finally!

[elder rock]

Everything works ?

[supple wadi]

Seems so. Had to restart after the reinstall 😆

[fair anvil]

Seems to be back now

[supple wadi]

Missed a whole day of matching 😒

[brisk marsh]

Yes yes I see this now lol thank you

Zinzy I’m still waiting on why the upvoting isn’t working hopefully soon I can let you know! Sorry about this

[supple wadi]

No worries. It is all fixed now🤗

But do figure it out so you know for next time 😊

[brisk marsh]

There seems to be a possible issue of time and day of that report. Did you want me to resubmit it for upvoting for you? That should fix the upvoting issue

[mild pumice]

I hope they fix Rambo I have alot of frags to use

[elder rock]

Did you try to restart the game? For me everything is back up again ❤️

[weary slate]

what's going on with all ofthe blank screens in the game now?

[brisk marsh]

Have you tried rebooting? We seemed to have lost some events and just recently got them back with some reports of glitching

[supple wadi]

New glitches 😅

Got kicked out and can't get back in😅

[brisk marsh]

Let me see if I can. What happened when you try and enter game again?

[supple wadi]

It isn't my report really, so I can't decide that.

Just spinning and get the no connection symbols

I will try again tomorrow. I was just gonna match those puppies real quick before bed😆

[brisk marsh]

What device? It seems to be working fine on iOS

[supple wadi]

Android here

[brisk marsh]

I get that but we can make a new one since you also had the issue and this report is buggy lol

[supple wadi]

What is your device?

[brisk marsh]

Hmm can you see if there is an update for the game on play store?

[brisk marsh]

iPhone 15

[supple wadi]

I ment soulcather

[brisk marsh]

Unfortunately the only device I don’t have is an android :/

[supple wadi]

I just reinstalled the game, so that would be odd

I am off to bed, will try again tomorrow 😆

[brisk marsh]

Ok good luck if it still not working tomorrow feel free to dm me I’ll try and help you some more! Have a good night

[warm torrent]

Oh really? That’s odd. Maybe the game needs some time to sync after reinstalling.

[warm torrent]

:No problem 😆 Have a good rest and we’ll try again tomorrow.

[low shuttle]

Would pet crates missing from pearl store be categorized as a bug? It's the second time they're gone..

[worthy tree]

I would say that this should be reported as feedback rather than a bug report... Pet crates (Power Up Custom Crates) are not always part of the Pearl store (they are in one session and not in another... Perhaps it depends on the event that accompanies this store, or there is another reason...)
We already had feedback on this topic once (#📋︱feedback-reporting message), it probably makes sense to post it again, while adding that Pet crates should be part of this store on a permanent basis, as it is with plasma, for example

[low shuttle]

Okay, thank you!

[warm torrent]

Haha, no worries 😆 Get some rest, and we can try again tomorrow!

[quasi seal]

i had so strange (buggy) tidal that its actually hard to describe

i went to crate near extraction point and hit into someone stronger than me...so decided to bail out and go for EP with my last march...but somehow got "locked" on EP

like this, stayed until the end (timer 00:00)

so i thought guy followed me into EP; but there was no battle animation or anything, except:

would be interesting to find out what numbers here mean:

so, tidal ended and I waited for few minutes, and it was this screen forever, so used "away" in lower left corner to exit...just to find my loot didnt disappear

so, lots of frustration, and happy ending

[karmic sundial]

Hey

This feels more like start of event bug on PTR

Can you please report this bug?

[strong latch]

A new one for the bug team

[bold imp]

Hi, have you tried a restart and if possible please repair game (ensuring your account has been bound before you do so).
If it's still the same, please report this bug in game

[kindred prism]

After the maintenance we can’t leave the desert team …😒

[strong latch]

Cs tried to gaslight me so I made another video

[bold imp]

Hi baseball. I'm sorry to hear that you're frustrated. Do you mind sharing CS response? Just so I can understand what their suggested solution was. You can send it in DM if you prefer

[bold imp]

Hi Starlight, i think your group was probably already matched. I hope its resolved now...hopefully 😅
If not, maybe try a quick restart and try exiting again

[kindred prism]

No is not resolved and restart is not fixing the issue I even open a ticket and everyone is telling me restart the game like I already is didn’t tried that

Even now that the event started again I can’t do that

[bold imp]

I'm sorry to hear that Starlight. Opening a ticket was the right move. In the meantime, let me try to look for other reasons this could be happening.
I have experienced this for POW but never for desert. Please give me a few moments and I'll get back to you shortly 🤗

[bold imp]

Hi Starlight, can I just double check that your os and app is up to date? And also have you tried clearing cache, this can help sort things out at times

[kindred prism]

I resolved the issue by myself.. but would be very helpful and this is not against you is just in general if the first thing that you guys say wouldn’t be restart the game 😅 because if we got to ask here or to open a ticket for sure we did tried that or at least I hope people tried that..

The fix is in case someone have the same issue ~ as a team joiner you can leave but the only moment you can leave as a team leader is when the all the members from the team left , after that you can leave too and you will no longer get the error.

[bold imp]

I'm glad it's resolved. and i really appreciate your feedback.
We just like to check if all the basic troubleshoot steps have been done.
Thank you for sharing how to resolve the issue 🤗

[tropic frost]

being asked to restart the game first has been the standard for decades, and, for most cases, it works (same with asking if you have hit the machine 😛 )

[narrow sapphire]

Anyone else has problems entering the game? Am stuck on loading screen.. tried restarting game + phone, tried repair game nothing works

[hasty galleon]

Hello, I can log in without any problems. If you still have the problems and cache clearing, repair game doesn't help, you should try to reinstall the game.

[narrow sapphire]

Looks like my wlan dont work with sos anymore… data and other wlan are fine, mine nope 😑

[sly horizon]

Seems many had issues getting into the game... my game is usually open always... but got kicked out... took me over 15 min to manage getting back in... and my internet worked fine for everything else... just the game didn't load

I was about to do a game repair... and suddenly I got in... 🤣

[wraith gust]

This is also an issue for me

[hoary niche]

Seems like second slot only works at normal research screen, not on the Potent Healing screen. Whenever you have time please create a bug report regarding this

[lone flame]

Thanks all mods specially Silent Scholar @hoary niche for help and support my issue is solved today by remote assistence

[hoary niche]

I am always happy to help

[lavish aspen]

the number doesn't go away unless you restart.. but at least we can get rid of the wristlink

[worthy tree]

Hello, here's a report regarding this issue. It really disappears after restarting the game, but it comes back if you complete another daily task
Hopefully it will be fixed soon: #🐞︱bug-reporting-bot message

[wheat shard]

Tidal escape bugged

No volcano erupted and its last 7 mins in

Rather it opened all 4 volcano siting when the last 2 were supposed to be opened

[hoary niche]

Hey Chiefty, If the problem persists, please report it with a bug report. I played at 03:48 UTC and there was no problem at our session..

[tropic frost]

not getting that at all, what version are you playing?

[tropic frost]

oh, that's the Missions stuff

... why have that stupid side-tab when you still have the Missions tab along the bottom?

[lone flame]

@hoary niche @stoic ibex pls check dm it's urgent

[brittle niche]

Will they ever going to fix the bug in trucks/trains when we raid and take 2 of the same item we only get one?

[distant helm]

Did you try to restart the game to see if it got added after the restart?
If that doesn't change the amount of chests i would suggest sending a ticket to CS and in addition to that make a bug report here #🐞︱bug-reporting-bot

[brittle niche]

I have 2 open tickets one 2 different times it happened to me just this week, probably happened 10 more times in the past they just need fix it

[distant helm]

Yes it should be fixed as that are alot of items you're missing out on.
Did you also make a bug report here #🐞︱bug-reporting-bot ?

[brittle niche]

No, I'm not doing this S... you guys should stop with that stupid idea of voting on bug fixes they just need to be forwarded and fixed

[distant helm]

On bug reports it's not actually a voting system, the "upvoting" actually shows how many players are having the same issues

[brittle niche]

Everyone have this issue the question is if they know it or not

[distant helm]

You're probably right about that.
Making a bug report will make it a little bit that maybe more players will pay attention to it aswell
I could make 1 for you if you want

[unkempt meteor]

I'm stuck on this, is there an issue with the game?

@distant helm

[distant helm]

I haven't had any problems logging into the game just now.
Have you tried trying to forcefully restart the game again to see if it will start the way it should?

[unkempt meteor]

yes I did, I tried checkin on my IOS and it works I only find this error from my samsung version

[distant helm]

You can try to repair the game but make sure to have your account bound

[unkempt meteor]

I tried everything even reinstall now I'm stuck at this

[distant helm]

Let me see if i can find a MOD with experience with the samsung version, i'm more of a PC player myself

[brisk marsh]

Hey there Mitzh! How’s it going? Is your game still causing you issues with loading?

If you’re still having issues feel free to dm me I’ll do my best to help you! Or tag me when you’re back! Thanks

[unkempt meteor]

still ongoin

[brisk marsh]

Good morning and sorry to hear.! I see you have already reinstalled the game and all! How is your storage space on the Samsung? This includes all text messages and video saved and over all storage space! If it’s over 3/4 used try clearing old text messages/videos and older apps not used!

[potent shale]

Nope I don't

[brittle niche]

It is not the same you have one lvl2 and one lvl3

[potent shale]

Trucks don't have 2 same kind/level

[brittle niche]

Can have 2 of the same item

[potent shale]

Not the ecu. Only potions for limitless

[brittle niche]

And it will work the same, every time you take 2 of the same you won't receive one of them

[ionic gull]

The game has so many bugs that have never been fixed. More and more bugs keep appearing, and they'll probably stay. In my opinion, the programmers at FunPlus are too incompetent, and I think an external company programmed the game, and the FunPlus team only knows the bare minimum and only ask the external company for help when there are serious bugs. Otherwise, the bugs just remain. 🙄

[hoary niche]

Is there a bug you’ve come across repeatedly lately? If so, maybe you could share it. Sometimes a simple trick can solve the problem

[ionic gull]

I've been playing since 2019, and bugs have only been fixed in very rare cases. I'm just talking about the standard bug on the exploration path; anyone who doesn't know that one doesn't know the game. In addition, there are numerous bugs in the settlement and in the wilderness.

[hoary niche]

I haven’t been able to view any reports related to this issue recently, there was only 1 form at 8/17/23, 11:36 AM. Saying “it’s a bug” isn’t really a solution, unfortunately. Could you please create a report based on the exploration path you believe is causing the issue when you have a chance? Also, for settlement problems, i always made a ticket and got fixed in couple days. Esspecially there was a bug *" This plot already contains a building." *

[ionic gull]

I'm playing the Windows version, and the support isn't working; I only get stupid answers to my emails. Everyone knows that if you let the exploration path run automatically, it sometimes just stops or rewards aren't collected. The bug has existed from the beginning, and I'm surprised you're asking.

[hoary niche]

Alright, that’s correct, and the Auto button in the Missions tab has that bug; this situation has been reported, and I will post here once the bug report is ready.

[orchid kestrel]

Is there something wrong with the new release of the Windows version?

[stoic ibex]

Hi su! There has been problems in PC platform at least on login lately. What kind of problem you have had?

[orchid kestrel]

I can't log in, the game prompts "Connection Error" while loading

[stoic ibex]

Have you tried basic troubleshooting for PC already?

But yes, sadly login issues have rised up in many different forms with PC players lately

[orchid kestrel]

I only tried to terminate SOS and restarting it, any other measures?

[stoic ibex]

I'm not using PC but we have troubleshooting steps for PC so let me search them up and if you dont mind, i could send them by DM as it has lot of information

[orchid kestrel]

Whatever suits you, if they are written anywhere you can just drop the link here

[stoic ibex]

Here is list for different situations and possible solutions.
There is also login issues mentioned
#1185871219380211793 message

And if troubleshooting wont help game team have provided zip-file for game, that have helped some of the players.
But i would start with troubleshooting first.
https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

[orchid kestrel]

None of the troubleshooting addresses a network error

[orchid kestrel]

Is there an option for a live troubleshooting with tech support? I know where the problem is, I just have no idea how to solve it

[south relic]

Hello, it seems my co-mod is offline. But i will try to help you

You said you know where is the problem. Can you tell me exactly where do you think it's coming from?

[tropic frost]

there's your problem: you restarted it after terminating it 😛

[orchid kestrel]

Yes, there's a network issue, but the connection is successful. The game just can't load resources

[south relic]

Did you try to clear your cache and repair game (please make sure your account is bind before attempting a repair)

[hoary niche]

#🐞︱bug-reporting-bot message Auto mod bug has been reported, feel free to upvote.

[orchid kestrel]

clear Cache?

After repairing the error changed from 100000 to 120000

[south relic]

Okay then would suggest you try delete the game, then you should try to deleted all the back up files as well - Under " Program files or Program files (x86) " and delete everything Funplus and State of survival related and then install it again and then see if that helps anything

[elder quarry]

Dont forget the binding part

Oh you did earlier already i see now 🙈

[south relic]

Thanks skull yes i already mentionned it before repair the game step

[elder quarry]

I missed it 🤭

[south relic]

You are right it's really important so better to mention it twice

[orchid kestrel]

I will lose access to some accounts if I do

[south relic]

Some of your accounts are not bind?

[orchid kestrel]

Yes, they are not

[south relic]

Ok, can you take screenshot of the error page and send me in DM. I will still try to see if we can find a solution without deleting the game

[uneven bison]

👀

[orchid kestrel]

Just error code 120000

managed to solve it after repairing 2 more times

[south relic]

Is that working fine now ?

[brisk marsh]

Just checking in to see if you got it working or not. Dm me if you still need help! Thank you!

[solar pumice]

Anyone elses skirmish ship thing reset to zero?

[brisk marsh]

Hey there pickle! I asked around about this a fellow co mod has informed me that The ship will not reset during this Migo. Next Migo, if we have Abyssal again, the boats will reset. Hope this helps.

[solar pumice]

Ah so its a bug if mines is now zero 😅

It was not on Saturday when i looked then

[brisk marsh]

Ok did you want to make a big report about this? If so please head into game start a in game ticket and let me know your ticket number, player id number, in game name , device used, state number. And I will be happy to submit it here for you aswell!

[tough iron]

Getting really annoyed with how much this game now lags. I have an iPhone 17 pro, iPad mini 7 and a pc running a 14700k and all 3 show big fps drops at all times even on ultra lite mode. Just for reference I’m not a new player. I have logged in this game consecutively for 1891 days and it’s never been this bad.

[south relic]

Hello

Have you tried adjusting your game settings on 30 fps too ?

It helped players who had lag while playing events as trap in addition to ultra lite mode

If, despite the ultra-light setting and 30 fps, you continue to experience lot of lag. Maybe you can also try to clear cache

[weary slate]

MIGO is not showing completion for Trap.. what's going on?

[south relic]

Hello, I'll try to find out more and get back to you

[tough iron]

Tried 30fps too. Actually makes it worse. Cache isn’t an issue, but I have tried that.

These are high powered devices yet struggle with this game.

[south relic]

If your account is bind maybe try the repair button

And if it's still not better then you can try open a bug ticket in game. By providing them screenshots they might be able to help you if troubleshooting step don't help

Once you get you ticket number we can also submit a bug report in discord

[south relic]

Is the trap showing in your migo completion but locked or that don't show trap at all?

[earnest musk]

Has anyone else's warship for abyssal Skirmish reset all components to 0?

[hoary niche]

Here looks and there's no reset button that someone could accidentally click. Could you please create a bug report?

If you haven't lost any rss, you can upgrade again.

[lucid hatch]

same here, we had almost maxed Hull before reset...

[earnest musk]

I have reported a bug! Seems to have happened to most states in our bracket 🥲

[lucid hatch]

perfect

[earnest musk]

I only realised as haki asked me so 1340 up is affected for sure

[lucid hatch]

will check in 1330

looks like it didnt reset there, so yea, our bracket only i think

[potent shale]

All time. Our backpacks full of Epic & purple hero frags are too heavy and servers are overloaded

[stoic ibex]

If you reported in game could you also please add the report to #🐞︱bug-reporting-bot ?

Or we mods can also do that for you, if you provide some info.🤗

[weary slate]

In the MIGO window trap says "not started" and is showing locked

[south relic]

Hello can you send me screenshot in dm please ?

[woven cave]

Anyone else having the below issue with upgrading Rambo. It is not deployed in Tidal as per screenshot

[sharp basalt]

but the hero it's resonated with may be

[bold imp]

Hi! I didn't have any issues with this today. And there shouldn't be an issue to upgrade even if hero is deployed. Can you try a quick restart and ensure game and os has been updated and try again?

[woven cave]

Sorry, wasn't clear with upgrade - I meant the following:

Collect fragments

[bold imp]

ok it's this part. I know we have multiple events ongoing now - koth, tidal, storm arena, immortal. Can you double check that rambo isn't deployed in all these events and try again

[woven cave]

Removed it everywhere except for shipping/freight truck as it's still underway. I'll try in a few hours once the trucks have arrived, although strange it refers to tidal event

[bold imp]

Sure no problem. i do know the trucks affect the resonates. Please try again and do reach out if it's still a problem 🤗
And yes, it's very strange that it refers to tidal event.

[woven cave]

Thanks, and will do

[desert pivot]

Does anyone have enemy truck not showing on the map when you click to loot? Seems like a glitch

[woven cave]

Found a fix by assigning him again, save and then remove him.

[tall atlas]

Hi! I wanted to add even though a bug has been reported, it would be useful if other that are having the same issue, report in game. I am hoping by now its been fixed for you tho

[bold imp]

Thank you for sharing Winti. I'm glad it was resolved 🤗

[lucid hatch]

Yea, a lot of ppl reported a bug, yesterday they closed event for us, fixed and opened again with old warship levels, so luckily it’s fixed 🙂

[tall atlas]

Oh great! I know that definitely shocked alot seeing it all reset! Im happy thry fixed it!

[lone flame]

@hoary niche Bro check dm

[young bane]

Anyone having trouble signing in to the signing benefits?

[bold imp]

Hi Keiffa, sorry for the delayed response. I had no issues with sign in but i see you are not logged in. Sometimes it auto logs out and you have to log in again to claim the rewards 🤗

[young bane]

I have tried to log back in. It won't let me. Everything else works but that. I keep getting this response.

[bold imp]

Let me check with the team on this and get back to you 🤗

[bold imp]

Hi Keiffa, I've checked with the team and my amazing co-mods have advised to clear your cache and also to try logging in on a different device. This helped fix the error on their end 🤗

[brazen meteor]

all it needs is activate funplus ID inside the game by bind account . on game settings and the site will read the account and character

[fair anvil]

Hi Can we see proper detailed battle reports in new showdown , would be nice to see how one player went thru all our top players even though our biggest was near double his power

[brazen meteor]

its on game mail😎

[fair anvil]

A real report? I have been hunting for ages trying to find anything 🙄

We have reports that give no info I see but there is reports it says

Is there somewhere we can see stats etc ?

[pure ferry]

I have not been able to find any detailed reports either. It might not be in this event yet

[fair anvil]

Reading reports is easy if we can find them

Well so far to us new showdown seems to be broken

[brazen meteor]

meybe soon more details will be add

[fair anvil]

Can you even make sense of that ? 😬😅

[brazen meteor]

its report 😂 for event

[fair anvil]

Oh and btw Last week the game has been running like a bag of broken bottles, is that dodgy dev been rehired? I was enjoying smooth game for first time in 4-5 years 😭

[fair anvil]

Of course it is, but you can understand why you lost?

[brazen meteor]

not my jop to undrestand that

[fair anvil]

And there is a clearer copy of that with play ▶️ and replay etc It still makes no sense tho

[fair anvil]

What’s your job?

[brazen meteor]

new infos will comes soon , its renewing event

[fair anvil]

I mean it’s maybe not my job too Who do I ask 🤔

[brazen meteor]

the event debend on alliance together not everyone solo

[fair anvil]

But seriously If your looking to win battles or see where things are wrong you need to understand the game and to understand what’s happening read reports, alter and retry There are lots of big players out there that only P2w this is how we bet those guys

[brazen meteor]

ask on feedback to add more infos its not bug

[fair anvil]

Tbh I am losing interest in sos I only posted because the guys are confused Maybe someone else can be bothered 😂

[brazen meteor]

you want full detail battel report for ech battel order right ?

[brazen meteor]

yes it comes and goes . its normal feeling 😂

[fair anvil]

Yes like old showdown

[brazen meteor]

yes it will be very soon tests didnt end yet stay tuned for updates and fixes

[clever bramble]

Hello, you should be able to see a report like the old version now. Have a look

[fair anvil]

Yup Thank you very much Now I think is time to quit or we need bigger bullets or bombs or something The defeat is easy to see the reason 😂

[humble crescent]

If it gives us coins it ain’t broken

🤣

[tranquil agate]

Is there any existent bug report about the promotion of alliance members? It always close the rank and goes back to r4, so it is just annoying to promote people

[stoic ibex]

Hi Caya! This bug has been reported before but at the moment there is no active report.

If you will report this in game, please also add it to #🐞︱bug-reporting-bot or feel free to drop me a DM and i can report it here dor you🤗

[native sinew]

Not sure why but I cannot leave KOTH map immediately after it ends. I am stuck inside for at least 3-5 minutes while everyone else is already out.

This isn’t the first time, every KOTH it is the same, just doesn’t reload. Even if I close the game and reopen, it doesn’t do anything.

[sharp basalt]

It sometimes takes more than 5min..

[hoary niche]

Hello did you ever create a bug report regarding this ? I never had a issue like that and i am playing on Android and PC

[sharp basalt]

this issue has been reported before. it's quite an old one

not everyone is affected, but a vast majority who participate in KotH usually are

[hoary niche]

Thank you for the information

[tiny bramble]

i cannot login at all today on my PC i am stuck with this , please help

i am from state 1433

my user name werewolfxv

[hoary niche]

Hey Roch, did you bind your account ?

[tiny bramble]

yes

faecbook and email

[hoary niche]

Perfect, please uninstall the game

[tiny bramble]

i did that i uninstalled and re installed

[hoary niche]

https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe and download from this link

Mostly this link fixes any login issues

[tiny bramble]

oh ok let met try

still the same

[hoary niche]

have you made any changes or updates to your pc ?

[tiny bramble]

no not at all

it was ok this morning

[hoary niche]

let's try to flush your dns and ip;

• Open Command Prompt as Administrator
• Type ipconfig /flushdns and press Enter
• Type ipconfig /release and press Enter
• Type ipconfig /renew and press Enter
  and
• Open Windows Defender Firewall with Advanced Security
• Click Inbound Rules → New Rule
• Select Program → click Next
• Choose This program path and browse to your State of Survival .exe file
• Click Next → select Allow the connection
• Apply to Domain, Private, Public (or choose what you need) → Next
• Give it a name (e.g., State of Survival) → click Finish

[tiny bramble]

ok

[tiny bramble]

still not working

[south relic]

Good evening Roch, i'm sorry i think my co-mod is busy.

If all the previous step haven't helped. Maybe you should open a bug report ticket in game.
Can you log in game with any other devise ? Or do you want the mail adress to contact support ?

[tiny bramble]

please help me with the email address

[south relic]

Of course ! Here is the official adress mail
[e-mail]

[tiny bramble]

thank you

[south relic]

Most welcome ! I hope that will be solved soon

[sharp basalt]

New bug or just me?

Tap wherever you wish but the battle screen does not dissapear.

[south relic]

Hello, have you tried restarting the game, or if your account is bind you can use the repair button and let us know if that went better

[stable heart]

Perfect update once again. Fast heal button disappeared

[elder quarry]

Only showing for me when i have troops in hospital.

[pure ferry]

I didnt have it either but when I reset my game, it came back.

[stable heart]

Reset or restart?

[pure ferry]

Just closed the app and opened it again

Aka, I came to discord, and then went back and it was fine

[stable heart]

Nope, doesn't work

[elder quarry]

Yeah it for me it popped up when i send a march out to infected removed all extras and only send a few troops to it to get some wounded right after the hit the icon popped up. Try that maybe it works for you too.

[stable heart]

Didn't work for me

@mild plank fix my game please

[mild plank]

empty your hospital. Problem solved

[stable heart]

[mild plank]

don't thank me 😌

[stable heart]

Rude dev

[elder quarry]

Tap there to speed it up 👀
@stable heart

[mild plank]

talking to yourself again ?

[stable heart]

You are the dev here

[elder quarry]

Try repairing the game clearing cache touch some grass outside that should fix it. 🤣

[stable heart]

Maybe I should touch your troops and rss a bit

[elder quarry]

Im poor

[elder quarry]

Joked aside there is something wrong with it tho as you can see. First attempt it was normal when i wanted to record it it did this.