mystic sedge Jan 14, 2024, 1:35 PM

#

Observation:
[1. Players who registered for Legion 1 King of the Hill are not able to leave alliance after registration, only players registered in Legion 2 can leave alliance. 2. Because Alliance Dules Cooldown at 00:00 UTC., Thursday, players can join another alliance only Friday]

Consequence:
[Negative. 1. Majority of active players in alliances registered in Legion 1 of KOH, hence they or can't participate in State events like SvS or obliged to go to Legion 2 and in this case alliance will not participate in KOH Summit in next day after SvS, lose battle in Legion 1 and will drop down in rank. 2. Because Alliance Duels cooldown, players can't join other alliance and need to wait Friday to join]

Suggested Solution:
[Fix this. We need a solution, but this is definitely not what developers created out of their bottom, where players are like hostages in this game]

State number
[704]

last socket Jan 14, 2024, 4:13 PM

#

Observation:
The current Help and Support Menu is a nightmare. Issues that actually need tickets or help are missed because of the drive to Self Help. Many businesses are switching to chatbots which can decide if an issue needs to be escalated to a human. There are too many tickets for the people we do have to parse and answer.

Consequence:
Players perceive the in game customer support to be lacking.

Suggested Solution:
Replace the current in game menu with a chat bot that's trained to support the product. Let the chat bot handle the initial problem reporting and escalate to a human if necessary.

State:
All

fluid skiff Jan 14, 2024, 6:38 PM

#

Sumitted for player : Dåđđy

Observation: when building alliance HQ you cannot see entire surrounding area. When zooming out you cannot see the mountains and obstacles

Consequence: When zooming out you are unable to see mountains and obstacles and cannot find the precise spot to build

Suggested solution: add a more advanced zoom out feature to allow players to see surrounding areas and obstacles more clearly when building HQ

grizzled mantle Jan 14, 2024, 7:59 PM

#

Observation
Too many popups and irrelevant annoyances on screen. Banners. More banners. Other banners. Notifications beyond the red dot

Consequence
We click on what we aren't interested in. Our screen is full of rubbish thats useless and our gameplay is negatively affected

Suggested solution
Don't expand into the play area with anything. If a player can tap it by accident you're using the UI wrong.

See screenshot, stop it

hybrid plume Jan 14, 2024, 8:00 PM

#

Observastion: No Becca anywhere.
No way of completing this event - nothing about Becca ANYWHERE.

Consequence: Uncomplete event and people are upset.

Solution - FIX IT !!

last socket Jan 14, 2024, 8:46 PM

#

Observation:
Sometimes players want to change states, but they want to transfer together. There can be unexpected road bumps, such as price changes or availability.

Consequence:
Players can be separated from their friends, which can lead to loss of interest in the game.

Suggested Solution:
Create a group transfer function. Allow players to share an invite with their friends, who can join the transfer. Allow the original creator of the invitation to trigger the process. Once the group transfer is started, allow maybe 1 hour and show the full price for the group and each individual player's price in tickets. Calculate the price based on the entire group transferring, spreading out the cost in tickets for the population adjustment of the new state.

Allow each player to "pay" their own transfer cost and potentially add extra to cover the cost of friends. If the group transfer succeeds, all players transfer simultaneously, if it fails (not enough tickets collected for the entire group), the transfer is rejected and all tickets are returned. Players may try again repeatedly until successful or the transfer event ends.

State:
All

drowsy owl Jan 14, 2024, 9:00 PM

#

Posting for player: |Ω|HARD|Ω|

Observation: 
[ • The current UI animation of battle reports from "replay" button lacks crucial information to understand the battle mechanics. ]

Consequence: 
[ • Players are not able to comprehend:
1) Which hero performed better and why.
2) How rounds are determined.
3) Healing skills lack information. For instance, in the current UI, during healing, the number of troops should exceed rise, rather than take 0 damage, showing it as healing.

• As per above information, players will not be able to understand why the defeat occurred. Perhaps it may be a small number of Infantry/Riders/Hunters. However, it may also depend on the hero or many other factors. 
• Current UI prevents players from strategizing and building their formations better, that takes the overall feel of a strategy game. ]

Suggested Solution: 
[ • Change UI animation of battle from replay to the following:
1) Show total troops and a separate display of infantry/riders/hunters as a whole, rather than divided into several parts.
2) Show individual Heroes/Tempest Arms skills/Tanks/Aircraft/Behemoths.
3) Effects of skills for Hero/Behemoth/Formation System/tanks/Tempest Arms.
4) Show health of Behemoth Gorilla and T-Rex.
5) Show total rounds from 0 to x rounds. ]

(Quality example for the new UI visually represented in the screenshot below)

State Number:
[333 and All States]```

tame bluff Jan 14, 2024, 9:21 PM

#

Observation: No save button on new march screen

Consequences: Setting up march presets is more difficult

Suggested Solution: Add a save button to new march screen like the old one had

worthy delta Jan 14, 2024, 11:11 PM

#

**Observation: **
March skins in general could use a fine tuning. There is a lot of potential to make everyone more unique, leading to a larger interest in "cosmetics".

**Consequence: **
You are only able to select a single march skin to use, leading to lack of diversity between your marches as all marches use the same skin.

**Suggested Solution: **
Allow an option to be able to use a different march skin for each of the 6 marches.

I.e.,
March 1: Megalodon
March 2: Pirate Ship
March 3: Soaring dragon
etc...

And/Or allow an option for each march to use a random march skin that you own.

State number:
1246

toxic tangle Jan 14, 2024, 11:36 PM

#

Observation:
In events like Alliance duel, State vs state, Capital clash and Reservoir raid its hard for rally leads to keep eye on people who join rallies in case they talk in different languages than rest of the team or if rally is 1 minute rally or game is laggy for rally leader.

Consequence:
Rally leader is not always able to kick players from rally when its needed what may cause fight to be lost with a lot of injured troops and frustration for whole alliance.

Suggested Solution:

Allow rally leads to lock their rallies if they want to and if its needed let in only people they need for everyones good so they can win rally for whole alliance
When opening rally, rally lead will click checkmark ✅ (just like checkmark we got for instant rallies for infected) This checkmark will allow R4's to help rally leads manage rally when it's needed.

State number
All states

viral shuttle Jan 14, 2024, 11:47 PM

#


Report made for Zonn 

Observation: During Transfer events players plan States to move to. Each State has limited spots. People planning to move dont have any way of knowing how many spots are left. 

Consequence: Players have no way on their end to tell how many Spots are left which could cause them to have to change their plans and figure out more passes. This could lead to not being able to transfer. 

Suggested Solution: Add a Countdown that tells players how many spots a State has left for transferring. 

State number: 1230 but All.

rocky heath Jan 14, 2024, 11:58 PM

#

Posting for Yorkierose
Observation: there are not enough ways to get the stickers

Consequences: your not able to use enough of the battle emojis

Suggested solution: give more opportunities to earn them instead of just during pow

fiery portal Jan 15, 2024, 6:32 AM

#

Observation:
New Tactical Stickers occupying the garrisoned position and people press that button all the time.

Consequence:
Players try to press the button garrisoned and they need to leave the Tactical Emojis menu a lot of times due to their routine.

Suggested Solution:
Move Tactical Emojis button one position left and bring garrisoned and attack buttons to their old positions.

State :
845

#

Posting for Vivaldi

Observation:
During RR i received banner about Tempest Armor Craft. The screen is already small and difficult to manage during a big fight. I don't understand why we have to get everywhere that useless banner. Personally i don't care that anyone (except me) crafts a Tempest Armor.

Consequence:
Poor Gaming Experience. Annoying banners everywhere.

Suggested Solution:
Start thinking your User's Experience. Remove the banners.

State : 845

fringe bear Jan 15, 2024, 7:46 AM

#

Observation:
The time windows (restrictions) in many events are too narrow to include players from all over the world. These events include Annihilation Awaits, POW and SR to name the most recurring ones.

Consequence:
This decreases the ability of players to participate, to earn rewards and to be a part of the base available for optimal matching. Players start to lose interest in the event(s) and consequently the game overall

Suggested Solution:
Do away with time constraints as much as possible. To better accommodate this, the no. of free attempts can be limited and games such as SR be allowed to proceed with less than the max number of 40 players

State number:
All
(Credit: MadHatter/Snips & Cyan)

fringe bear Jan 15, 2024, 8:26 AM

#

Observation:
Making it mandatory for alliances to pick so many of the available time slots for events like RR, MM and KotH result in inability of the alliance to accurately plan and follow through with attendance and participation.

Consequence:
The battles are mismatched, players on both sides are frustrated, players are unable to complete the event for rewards, morale of alliance and players decrease accordingly.

Suggested Solution:
Provide options during registration. To keep things as is or to opt for a round robin skip where only 1 time slot is picked and if no match is found, the alliance gets full rewards and will not be skipped again until every alliance in the bracket has been skipped.
(In the case of MM, if there are 3 out of 4 available spots, placing an empty spot between 2 weaker alliances as a handicap for a slightly stronger 3rd alliance.)

State number
All
(Credit: Auto from State 658)

toxic tangle Jan 15, 2024, 9:07 AM

#

Observation:
In events like State vs state, Capital clash, Alliance duel, Reservoir raid, alliances are forced to make R3 rally leads R4.

Consequence:
R3 rally leads what are not part of leadership, once they get R4 mistakes can occurr like opening events like trap, horde, removing or degrading players in alliance without any reason what had bad impact on whole alliance and they cant stay in R3 for important events.

Suggested Solution:
Create a role for rally leads between R3 and R4 what will allow rally leads to manage and remove people from buildings in events like State vs state, Capital clash, Alliance duel, Reservoir raid.

State number
698 and all states

calm girder Jan 15, 2024, 12:39 PM

#

Observation: People who work, study and sleep (among other things) cannot keep up with the schedules set in Survival Royale during the week.

Consequence: many people with UTC -3 or -6 can only play in the first time of the event after the reset and even then it is complicated if you just play casually and don't want to exchange the real life for game.

Suggestion solution¹: instead of starting the event on Monday and ending it on Friday, start it on Wednesday and end it on Sunday, this way we have two days over the weekend to focus on this event.

Suggestion solution²: give the 5 tickets we received from Monday to Friday on the first day of the event, extend the event for two more days, that is, from Monday to Sunday and leave people free to choose when they want to spend their 5 chances

fossil glen Jan 15, 2024, 1:48 PM

#

Observation: Survival Royale is horrendously laggy today.
Consequence: No idea when to click, how to click in order to move to a building or get out of it. I keep getting Out of Sync error. These problems were not there last time I played. The matching is tremendously biased. Played thrice and faced an opponent so strong that his/her first march was still intact, not even half way down after battling 3 enemies back to back on an air drop.
Suggestion: Please look at the inconvenience faced by the players instead of adding tactical emoji. There's a lot of events which require optimization, kindly get them done.

shell temple Jan 15, 2024, 3:24 PM

#

Observation:
The button “complete now” to use on the Task pass on Chaos Clash SOTF is too sensitive and there’s no confirmation pop up in case you misclicked it.

Consequences:
Player lost his pass to use supposedly on the highest reward possible and not the 3rd basic reward.

Solution:
Add a confirmation pop up for the complete now button.

State:
362

bright hamlet Jan 15, 2024, 4:07 PM

#

Observation: People are quitting the state range 1101-1110 at an alarming rate.

This state is a year old and has had no transfer events. The number 1 cause of people leaving is boredom because of no new players. The stress it is putting leaders under to try organise something is making them quit too.

When states in this range are matched with states outside our range they lose.

Consequence: The entire state range will die, potentially before any merger takes place, if one isn't announced ASAP.

Suggestion solution¹: Immediately work on merging this state range together and make the details known ASAP so that players have something to look forward too.

Suggestion solution²: 1 free transfer event so that players can all consolidate in a few states and F2P players can change states too or we lose lose most of them too.

mighty cloud Jan 15, 2024, 4:33 PM

#

Observation:
Battle reports are incomplete and it’s next to impossible to see why you win or lose close battles.

Consequence:
Hard to make adjustments in events when the battle reports isn’t clear.

Suggested solution:

Players would have a more enjoyable experience not knowing that their low level farm has thousands of plasma but isn’t even a plasma level yet, while their main account can’t buy enough plasma for what the need.

Would work well with resources also, for lower level players. You run out of rss faster than you can gather, which then slows down your progress. The trading post does not give a fraction of what you would need… so trading would be wonderful.

Plasma for RSS Shark2

State number: All States

white lark Jan 16, 2024, 9:10 PM

#

Observation:
Survival royal changes:

up to 40 players
less antidots
less bandages
less rewards like crystals/crates (on the map)
less time slots

Consequence:
Player gets less rewards at all and its harder to get the tempest arms material. SO the gap between the players gets even bigger due to such events

Suggested Solution:
Bring back the old survival royal.

old 20(max 30 players)
old odds to find the named materials
give a possibility to stand the whales

State number
all

storm cradle Jan 16, 2024, 10:07 PM

#

Observation:
The revenues generated by this game have halved in 2023 from the year before

Consequence:
People are quitting because their friends are

Suggested Solution:
Keep doing what you're doing. Soon there won't be any revenue generated

State number
916

shadow plinth Jan 17, 2024, 2:55 AM

#

Observation: odds for events such as the resident evil hero fragments don't seem to match player results

Consequence: players are frustrated and less willing to spend on events with odds listed

Suggested solution: present reward possibilities without mathematical information or provide the individual player odds for each outcome so people can see their efforts come to fruition

States: all

short swan Jan 17, 2024, 4:14 AM

#

Observation: A player had their half-sized avatar and pfp picture removed even though they felt it wasn't inappropriate. Player feels that the report avatar button can be abused and prevent people from representing themselves.

Consequence: Players seem to be frustrated and upset that some images are unjustly removed decreasing their enjoyment of the game.

Suggested solution: remove report avatar buttons and make all reporting go through CS to ensure it is reviewed by CS before being removed.

States: all

fiery portal Jan 17, 2024, 7:11 AM

#

Observation :
Survival Royal is broken again without a heads-up. I had 5 tickets and i used them. I was getting every single match a maxed maxed player in random times. Also the gems are reduced so people can't get TA Ascent free.

Consequence:
Another miscommunication by the management. Not proper testing , not clearly what they had in mind. Everytime something is working okay (just okay) for the players developers have the audacity to nerf/ remove / unbalance it just because they can.

Suggested Solution:
Obviously you doing everything wrong. We all see the results daily and you see them as well with numbers. Turn 180 degrees and start listen to feedback.

State :
845 // all

sullen badge Jan 17, 2024, 8:18 AM

#

Observation:

Effortless progress has gone missing

Consequences:

A lot of players are still waiting on it for upgrades and catch up and lowering at least a little bit the Gap.

Suggested Solution:

Bring it back
Listen to players feedback

fiery portal Jan 17, 2024, 8:50 AM

#

Observation :
Broadcast Center cannot be removed from settlement and people pressing it by accident. It redirects them to another page.

Consequence:
Too much spam, banners, Pop-ups, Buttons. Not good gaming experience.

Suggested Solution:
Give option to remove that building and reduce the pop-up spams.

State:
All

eager bluff Jan 17, 2024, 9:22 AM

#

Observation:
When two players with INSTANT GATHERING sent a marcha to gather resources AT THE SAME tile, the one whos arriving last will lose the skill instant gathering because its activated the moment you send the march out for resources.

Consequence:
Many players can lose lots of resources for no reason.

Suggested Solution:
Just change the activation from when launching march to when the march arrives to the tile.

State number:
All

jaunty mica Jan 17, 2024, 10:04 AM

#

Observation:
On January 11 pluton appeared multiple times,on other days he appeared less often.

Consequence:
players can wait all day in the game to get the HQ skin,but too much time difference does not allow this

Suggested Solution:
adding times for the pluton to appear or adding same numbers appear pluton during every day.

State number
All

solid cairn Jan 17, 2024, 11:18 AM

#

Observation:
Players are unhappy submitting feedback which they feel is never listened to yet non important features are being added to the game.

Consequence:
The players feel like there is no point submitting feedback reports because they feel their important issues are not listened to/acted upon.

Suggested solutions:
Pay more attention to the issues that are really frustrating and angering the player community instead of minor changes which were not asked for/not important to players.

Also players would like to be better informed of what feedback has been listened to and implemented by either announcements/ or a channel specifically to inform of the implementation and also what has not been implemented and the reason behind it.

#

Observation:
players can press the report name button in game and not be asked for confirmation

Consequence:
Pressing can easily and accidentally be abused causing many fake reports

Suggested solution:
Add a confirmation button just so if it is accidentally pressed it can be cancelled instead of fake reports being sent

empty phoenix Jan 17, 2024, 11:32 AM

#

Observation: pluton in bounty blast

Consequence: just by making it a random appearance means that players have to stay at their devices for hours which isn't effective cause we have real life as well

Solution: for once listen to the players feedback you constantly losing even huge spenders by doing the exactly opposite

States all

calm girder Jan 17, 2024, 1:05 PM

#

Observation: In the next points event we have, can you forget about the golden frags and include other types of stuff in the rank prizes? you updated the scoring system for all events, not allowing us to score more with the same general frags that you offer as prizes FOR ALL EVENTS! This is at least suspicious, updating the scoring system and not updating the prizes given?
Consequences:...

Suggestion solution: choose between allowing us to convert golden frags into hero frags, INCLUDING NEW GENERATIONS
start giving us red frags as prizes in events including the daily VIP
or go back to considering the gen frag score in events.
ignoring this problem we've been facing for months and keeping this conflict of interest in the game itself just shows how you don't give a s... about the players (nothing New, But sometimes it's good to pretend you care)

Screenshot_2024-01-17-09-48-37-301_com.kingsgroup.sos.jpg

split lotus Jan 17, 2024, 2:15 PM

#

Observation:
Dev 1: "Hey let's make a decorations island, have people compete having the nicest and stuff"
Dev 2: "Great idea let's do it"

A few moments later.....
"Let's throw everything into monetization, also let's make another island for all the garbage that our players need to pay for"
"Great idea, let's do it"

Decorations is just another mocking of the playerbase.

Consequence:
Look at attached SS. This is just too dumb.
The more irrational rubbish you add, the less likely it is for players to continue spending.

Suggested Solution:
Stop treating the players who like this game like idiots.

State number
755
All states

indigo acorn Jan 17, 2024, 3:19 PM

#

Observation:
Hello,
after the upgrade of November 1st mentioned below
" Aircraft Upgrade Optimizations: Level Increased

Chiefs,
In order to enhance your gaming experience when upgrading your Aircraft, we’re planning to optimize the game on November 1.

The optimizations below are subject to change. Please refer to the final in-game content.

Optimizations:
The level of Stinger Attackers will be doubled, with the resource cost for upgrading them halved, but their overall stats will remain unchanged."

I noticed that the cost of lightweight materials did not get halved as described in this announce

in game ticket : 1131509
didn't help (see screenshot)

Consequence:
We spend the same amount of lightweight materials to do one upgrade as we do with regular materials and it nullify completely the benefit of lightweight materials,

Suggested solution:
Divide in half the required amount of lightweight material required to upgrade the Stinger compared to regular material and give back payers who spent their lightweight materials since November 1st half of what they used.

State:
45

toxic tangle Jan 17, 2024, 4:25 PM

#

Observation:
New update made names of sections in game mail hard to read

Consequence:
Its hard to read text and it looks bad.
/see in screenshot/

Suggested Solution:
Make text in sections all same size and readable for everyone on all devices.

State number:
197

rich burrow Jan 17, 2024, 5:23 PM

#

Observation:
too many decorations cluttering space everywhere, hard to manage all of them

Consequence:
it's very complicated, even as free to play to keep track of what decorations we have, which ones needs to be upgraded or built.

Solution:
Find a solution less complicated that allows everyone, both free to play and spenders, to find the decorations immediately

State number
All

undone terrace Jan 17, 2024, 6:38 PM

#

Observation:
text in mail after updating game very small

Consequence:
text almost unreadable because of size of letters

Solution:
make them the size they were before again. it was good the way it was.

torpid kite Jan 17, 2024, 7:06 PM

#

Observation:
Many complain about banners and then the devs has a brilliant idea to launch an event with many fast banners across the screen.

Consequence:
Players feel unheard and not only that opening of the blast event and all those banners makes me and other players feel overwhelmed . I also feel seeing banners like that can affect players with sensitivity issues .

Suggested Solution:
Most players does not care who got what, some players may want their luck shown but what about those who does not . There are players who hide their gears not eveyone likes to show what they have . So let players have an option to be able to take off seeing banners and their name appearing in banners but for those who likes the banners it can stay as is

State number
All

formal perch Jan 17, 2024, 8:24 PM

#

Observation: events like showdown and bunkers still have rewards that give fragments instead of capsules.

Consequence: players that would rather have capsules are unable to get them from these events because frags cannot be changed to capsules

Suggested solution: update the rewards for these frags. Either change to a type of box where people can choose if they want the capsule version or the fragment version. Or give an option to exchange fragments into the capsules

State: All

white lark Jan 17, 2024, 8:56 PM

#

Observation:
The number of reports that are favored are limited

Consequence:
PLayers must unfavour reports they probably want to keep, to favour new ones.

Suggested Solution:
Let players favour so many reports they want and dont limit that number

State number
all

#

Observation:
Value voucher only have capsules for limited hero generation.

Consequence:
Players struggle to get heroes leveled

Suggested Solution:
Make all hero generation as capsules available in there and not only limit to 2 or 3

State number
all after unlocking limitless heroes

dire solar Jan 17, 2024, 9:13 PM

#

Observation:
Tempest arms reforge cost and probabilities need a makeover
Consequence:
The ability to get an equal to or lower skill than what you already have should be removed from reforging. With the cost of the reforge being so high it just angers players when it brings 0 improvement of even worse skills. Only skills in the upper tiers should be available in reforge mode.
Suggested Solution:
Lower the price to make reforging far more common or lock out lower skills so that results are better.
State number
all states

shadow plinth Jan 17, 2024, 11:24 PM

#

Observation:
Survival royal changes:

up to 40 players
less antidots
less bandages
less rewards like crystals/crates (on the map)
less time slots

how can you do a so stupid “upgrade” to “enhance” players experience ?????
Consequence:
Player gets less rewards at all and its harder to get the tempest arms material. SO the gap between the players gets even bigger due to such events

Suggested Solution:
Bring back the old survival royal.

old 20(max 30 players)
old odds to find the named materials
give a possibility to stand the whales

State number
all

stone lark Jan 18, 2024, 2:08 AM

#

Observation:
Event: "Easy Progression" was launched without an announcement, it is not even displayed on the screen when the game is launched, and it is not in the game event schedule.

Consequence:
Today, many players have spent their stock after the game day reset without realizing the benefit of the event, resulting in nervous development conditions between players who have been accumulating supplies for SOTF. .

Suggested Solution:
Reset today's player progression after the start of the current game day and return the resources spent, make the notification of this event more visible so that everyone can spend their backpack in fair conditions.

State number
all

fiery portal Jan 18, 2024, 5:42 AM

#

Observation:
When someone max appointment or behemoth feature in Journey to Glory the person missing some good rewards because can’t do the missions.

Consequence:
Missing rewards

Suggested Solution:
Give alternatives for this event or general missions which require spending different materials.

State:
845 / All

snow trellis Jan 18, 2024, 9:35 AM

#

Observstion:
"EFFORTLESS PROGRESS" always comes unannounced, also once it goes live there is no way to know it's even active unless you check the "REWARDS CENTER".

Consequences:
Players cannot use the discounts. Personally I have spent almost 500 Gorilla fragments which I have saved up for more than half a year, ~2000 special coatings and ~8000 super alloy. I have used 1400 Energy Crystals on Monday....
Now I have nothing left, this event is practically useless for me.
Seeing this event now is just like FP saying: "Hey there you f'ed up, you wasted allnyour resources for no discounts".

Suggested Solution:
This event needs to have a fixed schedule, for example every 4 weeks or 2 weeks, or whatever fixed schedule you prefer, but not at some random day.

surreal cairn Jan 18, 2024, 11:44 AM

#

Observation:
As in the attached photo inside the red box those are big texts

Consequence:
I can read those texts while i think the game want me to not read them but still i can without glasses at age 37 brown eyes male

Suggested Solution:
Make those texts smaller!

States: S1 to S99999
Ingame name: t(OvOt)

raven sierra Jan 18, 2024, 5:10 PM

#

Observation
Bundles completely and utterly lying to us..

Bounty Blast Bundle valued at 3500%
With 320 Bullets & 200 Pearls

Shining Splendor Bundle valued at 3800%
with 200 Pearls

The Blast bundle literately has ALOT more stuff in it, but yet you are saying the value is higher on the Shining Splendor Bundle??

Consequences
You are literately lying to your players by saying the bundles are worth alot more then they are

Suluition
Stop lying to your fellow players and display the correct value..

drowsy owl Jan 18, 2024, 7:19 PM

#

Reposted for bus_b

Observation
No reward from franzy event
Support case got closed after reporting

Consequences
Players will stop playing the event as they think they’re being scammed

Solution
Give the top 100 the reward from the event, stop closing tickets before giving out the actual reward not some tomatoes and have good day.

Previously — [UP votes 2] [DOWN votes 0]

molten warren Jan 18, 2024, 7:56 PM

#

Observation:
Too many statues, too few statue permits available f2p.

Consequences:
Island is clustered with statues at lvl 1 or 2 for most players.

Solution:
Insert 1 general statue permit in skin store.
Insert 1 general statue permit in the last crate of journey to glory.

State: all

dire solar Jan 18, 2024, 8:13 PM

#

Observation:
Happy Lunar New Year/Bounty Blast trading in of silver for pearls

Consequence:
The way that the trade system has been structured for this event is actually working against players, being able to only trade in one time a day for pearls and in such odd amounts and in far too few denominations as well limits a players ability to use all that they earn

Suggested Solution:
Unlimited trade in on silver for pearls, or increase the denominations available, it jumps from 150 to 1500. There should be at minimum a 500 and 1000 as well.

State number
all states

toxic tangle Jan 18, 2024, 9:08 PM

#

Observation:
Enlistment speed is slow, not fast enough.

Consequence:
Enlistment speed is way too slow what is causing players to have troops stuck in enlisment and not being able to play other events properly and enjoy them, whats causing players to feel frustrated.

Suggested Solution:
Increase the base speed of enlistment without adding anymore researches.

State number:
All states

viral shuttle Jan 18, 2024, 10:09 PM

#

Posted for player Elizabeth 

Observation: 
Players who skipped generations are falling behind. 4 generations were introduced at once for some. 

Consequence: This makes it hard to remain competitive against States who weren't affected by this. 

Suggested Solution: Give some materials or a way for these players to catch up. These players shouldnt be facing States that dont have this same disadvantage. 

State number: 676

white lark Jan 18, 2024, 10:15 PM

#

Observation:
The limit of free conversations of crystal essence is too low.
Consequence:
Players can only save 1000 of them, not more

Suggested Solution:
Let players save as many as they want, so they can use them when they plan to

State number
all that unlocked T12

viral shuttle Jan 18, 2024, 10:16 PM

#

Posted for player 

Observation: 
Some packs in game are a Gamble and it's not clear at times that you wont get what you paid for. 

Consequence: Players are sometimes unaware how these type of packs work and can waste money on things they misunderstand. The rules make it seem as if you just join someone and then you can get the pack but that's not the case. 

Suggested Solution: 
Remove team up packs that dont give you what you pay for. Alternatively make it very clear in the instructions that this is a gamble even if you team up. Share the percentages and data so players can make decisions responsibly. Packs with percentage chances should have protection rewards. 

State number all

#


Posted for player RustyRing 

Observation: Troll Squad updates require gen 7 capsules

Consequence: Players are no longer able to update it due to those not being available in later generations. 

Suggested Solution: Add a way for players to get the needed items such as Showdown Store or similar. 

State number 685

grizzled mantle Jan 19, 2024, 12:17 AM

#

Observation
Game keeps wanting me to leave it to do something else outside of the game on your insecure website

Consequence
There is a little red dot every day until i visit the page, pointlessly, then it returns next reset. Nobody should need to leave the game to perform tasks in the game

Suggested solution
Don't turn the stuff you do on the web into any form of in game alert. Alternatively, remove Basels handbook

rich burrow Jan 19, 2024, 7:12 AM

#

Posting on behalf of Shanon

Observation:
Players are still not able to leave the alliance for events

Consequence:
This causes damage to teams instead of helping them and is completely unnecessary

Suggested Solution:
Allow players to leave the alliance and not be locked

🔼 3 🔽 1

sullen badge Jan 19, 2024, 8:50 AM

#

Observation :
UI animation needs improvement

Consequences:
[ • Players are not able to comprehend:

Which hero performed better and why.
How rounds are determined.
Healing skills lack information. For instance, in the current UI, during healing, the number of troops should exceed rise, rather than take 0 damage, showing it as healing.

• As per above information, players will not be able to understand why the defeat occurred. Perhaps it may be a small number of Infantry/Riders/Hunters. However, it may also depend on the hero or many other factors.
• Current UI prevents players from strategizing and building their formations better, that takes the overall feel of a strategy game. ]

Suggested Solution:
[ • Change/ Update UI animation to provide more battle information from replay to the following:

Show total troops and a separate display of infantry/riders/hunters as a whole, rather than divided into several parts.
Show individual Heroes/Tempest Arms skills/Tanks/Aircraft/Behemoths.
Effects of skills for Hero/Behemoth/Formation System/tanks/Tempest Arms.
Show health of Behemoth Gorilla and T-Rex.
Show total rounds from 0 to x rounds. ]

Player: 1_hard_1

pine matrix Jan 19, 2024, 9:24 AM

#

Observation:
King of the Hill

Consequence:
Match making is a disaster. We were matched with an opponent who has !!! 73% !!! more battlepower than the other two alliances.

Suggested Solution:
make matchmaking fairer and assign opponents equally

State number
All

reef drift Jan 19, 2024, 10:31 AM

#

OBERSERVATION:
Change of amount of players in Survival Royal from max 30 to now 40 is no where an gameplay improvement towards the player. No update of rewards for the ranks, no increase of crystals in the houses and collectable crystals in the backpack.
CONSEQUENCES:
It is rather a cutoff reward chances for everyone. More player, harder to collect any material at all, less rewards for every player on the battle field

Suggest Solution:
CHANGE BACK to 30 by keeping the rewards it was! or increase massively the rewards (for good - really good - not your understanding of "good or improvements") per rank and within the houses as well as backpack limit for crystals e.g. per Spot in Backpack up to 1k per spot in backpack.

formal perch Jan 19, 2024, 12:50 PM

#

Observation:
Working through the branches in the t12 building, the amount of splinters needed increases dramatically. The first few red splinter bundles sometimes isn’t even enough to upgrade 2/3 of the base health/defence/lethality nodes and shield enhancement nodes.

Consequence: the percentage of f2p or even low spenders completing all of t12 research is close to 0%. This means for the f2p players, the power gap can only be closed but at a heavy cost. New features and events are being added yet features that still need work on are being ignored. When will players see beccas roadmap to closing the power gap and making this game enjoyable for the f2p?

Suggested solution: increases the amount of red splinters earned from events. In stores, decrease the costs of the splinters whilst increasing the buy limit. Have a regular schedule for the effortless program.

State: All

fiery portal Jan 19, 2024, 1:48 PM

#

Observation :
Sometimes the chat double the messages and it's really annoying. You have to restart so the messages won't appear twice.

Consequence:
Difficult to read or to reply to messages.

Suggested Solution:

add a button to change the settlement effect that the statue gives and give a choice of which effect will be active for the statue, level 7 or 10.

Player: .insane__
State: All

** 107 upvotes & 2 Downvote **

manic glacier Jan 19, 2024, 6:16 PM

#

Observation:
Journey of Surprise and Star Ascension isn't the event

Consequences:
F2P won't able to play kind of p2p events

Suggested Solution:
Remove it or Move it to Bundles or Give option F2P to play

5 Jerry Cans for 1000 Biocaps
1 Stellar Token for 1000 Biocaps and Remaining: 3

State:
All

worldly tusk Jan 19, 2024, 6:43 PM

#

Observation:
States 794 - 864 will skip next season a hero generation and receive gen 12 and 13 at the same time. Hero generation 12 and 13 have different material (potions) to level the heroes.

Consequence:
The states have a big disadvantage, since they will miss a 3 months long season to develop a complete hero generation. materials from events like: rays place, treasure quest, MIGO store, flash duels and hero challenges are not available for these states. At the same time these states are in the same matching pool as states that had a season long time to develop generation 12 heroes.

Suggested solution:
Find a way to compensate for the missing material for the skipped hero generation to have fair matchmaking.

States: 794 - 864

Player: neverdie7413

#

Observation:
no more Mining Mayhem = no free rewards for participation in this event.

Consequence:
The event was not the best but it was easy possible to get free plasma and air craft materials by simply playing the event. It was easily possible to get in the top 100 kill & gathering list and get 200+ free plasma cores and 200+ aircraft parts. Without MM these rewards are not available anymore.

Suggested solution:
Find a way to compensate the missing rewards. E.g plasma wheel event and an rondom zombie kill event that reward us with aircraft materials.

States: all states

Player: neverdie7413

novel storm Jan 19, 2024, 7:53 PM

#

Observation:
2024 "New feature"

Consequence:
For all the 630+ states, you added generations 13-16 at once without receiving the slightest help in terms of upgrades for a complete generation. And now, you're introducing generation 17. The fact that you don't listen to player and community feedback will make you lose the last remaining players. Nobody asked for new features... we just asked you to reduce the enormous gap created between players, to make the game accessible to everyone and to make it functional. So far, nothing...

Suggested solution:
Nobody asked for anything for free, we're asking for a functional game, we're asking you to stop releasing features every week/month... we're asking you to reduce this gap between players and to create events for everyone, not just for those who spend money.

States: all states

novel storm Jan 19, 2024, 8:14 PM

#

Observation:
2024 "Old feature"

Consequence:

VIP STORE - I've been VIP 12 for over 3 years, and this shop hasn't changed at all... VIP 12 has become useless, it's nice to have VIP 12, but that's it... for over 4 years, nothing has changed.
BIOCAP STORE - Same story, same items..nothing change.
HERO GEN FRAGS - And now comes the most painful part... all players throughout these more than 4 years have been accumulating more and more fragments after each hero generation, which are now useless... we can't exchange them for general fragments (even at a rate of 5:1 or even 10:1), we can't use them or recycle them..

Suggested solution:
Give us the chance to no longer waste the materials we've gathered over the years in this game. I'm not the first, and I might not be the last to provide such feedback and yet nothing seems to be happening. When will you start caring about our opinions?

States: all states

toxic tangle Jan 19, 2024, 9:58 PM

#

Observation:
Players feel down when they play Alliance duel and they get nothing for it, doesnt matter if they win or lose. Waiting whole migo for reward is way too long and its not helping as players are losing interest to play that event.

Consequence:
Players are refusing to play Alliance duel as they get no rewards from it besides rewards in end of migo. They always spend more, and waste biocaps then get in the end what is making this event not worth playing.

Suggested Solution:
Bring weekly rewards for players in Alliance duel, just like players recieve weekly rewards from RR or KOTH or MM. Like this players who participate in event will get rewards and players who dont will not get them. This will make players more interested in event and game.

State number
All states

formal perch Jan 19, 2024, 10:41 PM

#

Observation:
Level 2 of Feeding frenzy is pretty much impossible without having to spend on it.

Consequence: non spenders are unable to complete the task of clearing the level as they have not spent on it, as they are not obliged to. In order to obtain stickers also you must rank high. Again this is very very difficult for non spenders.

Suggested Solution:

Rallys must give at least the same amount of points as solos.
A filled rally must score the same or even better than a half full rally.
Reduce the march times to 10 seconds.

State number
589 and many more

fiery portal Jan 23, 2024, 5:28 AM

#

Observation:
Another Pop-up which can’t be removed while we asked for less.

Consequence:
Very poor gaming experience.

Suggested Solution:

Change search maps, supply crates and chief XP for something what is worth it, make it less outdated
Add 2 chances daily to buy with biocaps for all on top of event reward chance

State number
All states

last socket Jan 30, 2024, 11:33 PM

#

Observation:
Sometimes our friends get zeroed they have lots of Enlistment.

Consequence:

Our friends are sad. We'd like to help.

Suggested Solution:

Let us donate un-needed duty coins to our friends. Let our friends post a link in alliance chat so that we can donate duty coins if we have them and don't need them.

State number
All states

upper osprey Jan 31, 2024, 12:48 AM

#

Observation:
Hosting States and Merging States in State Merge

Consequence: Currently, the hosting state is decided by numbers, whatever state is younger will be merged, which leads to some following consequences:

We can only accept the fate? If the state hold the last position (youngest) state in the bracket, they will 90% be merged into any other state above every State Transfer no matter how hard they tried to keep their state growing strong, being active, etc. which I think it is quite not fair to everyone.
Numbers do matter. There are players intentionally chose the state number when they started, or after a long time playing, they just liked the numbers. The state layout is the same to every state, yet the numbers do matter.

Suggested Solution:

We can choose by the power of the states. Whoever has stronger power (stats, number of leads, etc.) will host the merging group. It is kinda like a power recognization for those spent more effort
We can decide by an SvS for the group of 2. For the group of 3, we can either decide by 2 SvS or by the number of victorious SvS

From then to now, the history is written by the winners. After the war, the weaker sides will be merged. This is a war game, as we always mentioned in every coversation, so this kind of thought is very common in players.

We all know the devs always tried very hard to keep players active by designing a state transfer after the state merge. However, as I mentioned, numbers do matter. Players can’t transfer back to the erased states. So I strongly hope the Devs Team can put my request into a highlighted consideration

State number
All states

grizzled mantle Jan 31, 2024, 3:42 AM

#

Observation
Koth icon is still problematic and more annoying that it was previously. This message pops up every time you enter your settlement whether from the event menu or wilderness or just re-entering the game

Consequence
Takes up screen real estate, blocks tapping of anything underneath it. Basically all around excellent example of terrible UI design

Suggested solution
Get rid of this feature. We don't need it for RR, why do we need it for Koth

fiery portal Jan 31, 2024, 9:32 AM

#

Observation:
We reported the Dreadbeasts event (during MIGO) ended and we losing Vehicle items. Still we didn't have any solution to this problem. The items we losing are essential for f2p and low spenders. Everyday passes we losing rewards.

Consequence:
Losing items which you could get daily and free it's a big issue.

Suggested Solution:
Give comp of the lost items, Increase the ratio and add them on Infected lvl5 like other items you added.

State:
All

#

Observation:
MM is gone while ago. We missing the rewards and we didn't have any other event to get the rewards.

Consequence:
Removing MM to "fix" the issues could be great idea but in return we losing rewards.

Suggested Solution:
Comp max rewards for all players. It was not players fault that the event was glitchy and buggy.

State :
All

sharp schooner Jan 31, 2024, 10:31 AM

#

Observation:
In new bounty blast event players stopped spending due to the high rate of points we need to achieve to get certain rewards. It so hard to achieve high rank in event like these because ranks count between large state pool

Consequences:
Players unable to get most of rewards due to minimum required points being too high.

Suggested Solution:
Lower the minimum required points for rewards.
Reduce the state pool that counts towards the cross-state ranking

State : 314

IGN : Canadian Moose

#

rapid quest Jan 31, 2024, 11:39 AM

#

Observation:
The glory rewards

Consequence:
I just got the glory (CHAOS) rewards today, Don't Dev. team think? This rewards gived a bit to late. M.I.G.O. event end last MONDAY

Suggested Solution:
Glory coins all player will use after event its end, Much be very better next time give a same date, Thanks

State number
178

toxic tangle Jan 31, 2024, 12:29 PM

#

Observation:
No event points from Lightweight Alloy and Carbon Fiber

Consequence:
Players are able to buy and use Lightweight stinger parts more than Titanium Alloy and Carbon Fiber Panel what is not easy to obtain for mid spenders or f2p, what means players are not able to obtain points in event days where is needed to use stinger parts.

Suggested Solution:
Allow players to score points in events with lightweight stinger parts. At least half of points of normal stinger parts.

State number
All states

toxic tangle Jan 31, 2024, 12:49 PM

#

Observation:
Healing speedups

Consequence:
There is not enough chances to obtain healing speedups what are very needed after big fights with such a short amount of time between events.

Suggested Solution:
Add healing speedups to weekly deals and intel. Give us more ways to get them.

State number
All states

shadow plinth Jan 31, 2024, 1:22 PM

#

Observation:
Rumoured states 1054 & 1055 are set to merge

Consequence:
Players will transfer and or majorly QUIT! these are two dead states you are rumoured to be merging. 1055 of which I have two alliances filled with previous 1055 players that transferred into 1054, 2 transfer events ago. All spenders. PLEASE DO NOT LET IT HAPPEN. You will lose spending and F2P players from both states as soon as a confirmation is given.

Suggested Solution:
Do not allow this merge. Nor with state 1052. This is not a matter of indifferences between the two states. But a matter of the fact that between the two states there is 2 if not 3 full active alliances within it thus not even logical to forge a merge with these states. We do not expect a super state but a average state of activity is appreciated.

State number
1054

zinc mauve Jan 31, 2024, 2:34 PM

#

 Developer has to reset the use of glory points that players have used so they can get better ones.  

Consequence:
it will ruin player morale if the devs don't do that reset. 

Solution:
Please consider this feedback 

Player:
DeeDee#9902 

State:
All state

15 upvote & 1 up down```

winged oyster Jan 31, 2024, 2:46 PM

#

Observation:
During SVS the quick heal button allows for ONLY one hour batch heals.

Consequence:
On average players can batch heal 3,000 troops in WAR Talent and 4,500 in ECO. Based on 20 seconds per batch, that is only 405,000 troop heals at FULL 30 minutes (in ECO) and generally speaking there are a LOT more injured troops and Rally Leads would be in WAR.

Suggested Solution:
Allow for a customized box to be set as default number of troops to heal as opposed to default time (i.e. 1,500 / 7,500 / 10,000 troops) so that each subsequent batch heal is the default number of troops. At minimum, my account can take up to 56 helps and at 3.5 minutes (it is more) per help, that is 196 minutes. Even if I can only get 40 helps, that is 140 minutes which translates to 10,500 troops per batch. By not being able to customize, players are missing the opportunity to heal 80 minutes worth of troops per batch. - If a box to set as default number of troops is not feasible, allow for a simple checkbox to set as default after each player chooses their own number of troops using the sliders.

State number
All states

shadow plinth Jan 31, 2024, 8:53 PM

#

Observation: rewards from bunkers, fiends, and Intel are often outdated with regards to hero generation and progress.

Consequence: rewards are not so rewarding and core game play elements are becoming outdated

Suggestion: update rewards to match state progress and current hero generations.

State: 1-700 and potentially up to 1100 as well

north meadow Jan 31, 2024, 10:13 PM

#

Observation:
Limitless Hero Profile Gear (items) are not able to be obtained for limitless hero’s from prior generations and the generic gear is not obtainable at all.

Consequence:
This prevents hero profiles from being leveled up to max levels. This is especially true for returning players that were not on the game during the timeframe that gear was able to be acquired for earlier generation limitless hero’s. This puts the individual, alliance, and state at a disadvantage in regard to hero power.

Suggested Solution:
Implement a method to obtain any limitless hero generation profile gear up to the latest hero generation available in the state. This could possibly be done through additional story missions, hero challenges and/or adding the ability to select what generation items you get when opening the crates in the backpack. The generic gear should also be available to get through similar methods.

State number:
889

short swan Feb 1, 2024, 12:56 AM

#

Observation:
Players are extremely unhappy with the compensation received in-game for being a top 3 for solo ranking for the recent Migo Event. Players should have received 199 glory points based on their position, however, were only awarded 135.

Consequences:
As a result, player feels disrepected by the game and customer service for both the inadequate compensation and lack of resolution by the CS team. If this issues isn't resolved, players who had spent on this MIGO event and placed in the top 3, will choose to no longer spend.

Suggested Solution:
Increase the compensation for those players to meet the 199 glory points expected (additional 64) and leave the glory store and extend the buying window once the fixes to the MIGO store are completed to allow players to spend their glory points. Also, better, interactions and dialogue with Customer Service.

State:
All with Chaos Clash MIGO

fiery portal Feb 1, 2024, 6:39 AM

#

Observation :
T12 red crystals are difficult to obtain. We have only few available as f2p.

Consequence:
The gap is already extreme with all the new features and the T12 feature is expensive. You can't really focus on something specific.

Suggested Solution
Include Red Crystals on Intels. Let people choose their rewards at intels. Instead of Plasma give them a box to choose between plasma and red crystals.

State:
All

#

Observation:
New Bounty Blast State's Progress is raised by a lot. Even the most active states straggling to reach the last rewards.

Consequence:
Missing rewards.

Suggested Solution:
Make it like before. Also make state brackets. Don't include all states. It's impossible to compete like that.

State:
All

#

Observation :
Tempest Auction is very very expensive. The Store Refreshes every 30 days and to get Tempest Essence it's also very expensive.

Consequence:
Not enough resources to get good materials from Auction/ Store.

Suggested Solution:
Overall the idea is nice but it needs a revamp. The Store's prices need to be decreased and give us the option to get more tempest Essence Fragments. 5 are nothing.

State :
All

toxic tangle Feb 1, 2024, 8:53 AM

#

Observation:
Certificate of honor

Consequence:
There is not enough ways to obtain certificate of honor what is slowing down growth of players accounts.

Suggested Solution:
Add certificate of honor to in game store (not just bundles), events or for example horde. Give us more ways to obtain it.

State number
All states

strange cloak Feb 1, 2024, 9:11 AM

#

Observation:
The custom tab in settlement buffs has been “coming soon” for 4+ years.

Consequence:
Players have been waiting far too long for the ability to use custom buffs.

Suggested Solution:
Let the wait be over. Activate the tab for use.
A single buff that combines all/multiple combat buffs that can be preset by the user. This would save time when prepping for events.
A single buff that combines all of the rss production buffs.
A buff that reduces materials needed for upgrades, akin to Effortless Progress.
The possibilities are endless, put it out to the player community to gather additional suggestions.

State number
All

sudden sluice Feb 1, 2024, 9:20 AM

#

Observation:
In state merger, the oldest state is always the hosting state

Consequences:
When a super active state gets one of the Lowest states in activity which is often the case, there is a possibility that the gov of the hosting state is unresponsive or doesn't cooperate, which is exactly the case for us in 1072 right now and we cannot get a hold of 1060 gov , their migration rating is set on the lowest and we also need the invites, which we cannot get thanks to this merger and it's rules, and I'm sure this has been a problem before and will continue to be the case for many other states if it doesn't change

Suggested solution:
Make the most active state also be the hosting one, anyone higher in ranking host, that is fair and logical and makes way more sense than going with the oldest state, and it would prevent said issues because they more active state will not be unresponsive

State number
1072 & All

woven crystal Feb 1, 2024, 11:00 AM

#

Observation:
Quick Heal Button

Consequence:
Having to manually adjust batch healing during battles outside of SvS can be cumbersome and players might miss out on important instructions, joining rallies etc.

Suggested Solution:
Please make this feature that automatically sets batch healing available during other events where there are battles and healing is needed, such as CC and RR.

State number
All states

shadow plinth Feb 1, 2024, 11:24 AM

#

Observation:
State Merge Gov issue

Consequence:
Potentially missing state transfer due to unresponsive governor in older state. We have a whole alliance moving to another state and the governor there has the limit at its lowest meaning most of our players will not be able to transfer. We have tried banners recons sending one troop attacks etc to get the Gov to respond and nothing. We have until reset tonight for the transfer score to be increased or hundreds of players will be stuck and will potentially quite the game. I myself have a VIP 12 account and am one of the players that will just stop spending and quit if I cannot transfer as I have planned for months now together with my alliance.

Suggested Solution:
Please match the transfer rating that the state that’s merging has and not honour the one that the hosting state has. Change it to higher or many will suffer and quit. The active state should make the Governor decisions and not the dead state it’s merging with. This is currently the case with 1060 and 1072. Please help!

State number
All states

sharp schooner Feb 1, 2024, 11:39 AM

#

Observation :
Current transfer event leads to states with abnormal amount of power. People have less opportunities to get good outcome using transfer event, specially F2P players

Consequences:
Some states becoming so overpowered. It's so hard to compete against them. F2P players stuck in same states due to high amount of transfer ticket requirement.

Suggested Solution:
This suggestion will be more balanced, But still people will have tons of opportunities to make a good competitive teams and have all of their friends with them

Delete leading state status but:
Make limit of 900+m players in state for 5-10 players
Make limit of 800-900m players like 20-30 players
Limit of 700-800m score players like 40-50
Limit of 600-700 60-70
Players can transfer to state if this states still have place due to their score
F2p players can transfer freely where they want

State : All states

chrome walrus Feb 1, 2024, 1:14 PM

#

A player in State of Survival has expressed interest in having a unicorn added to the game as a new type of behemoth.

Consequence:
The introduction of a unicorn could potentially increase player engagement and excitement, as it would offer a new and unique gameplay experience. It could also spark creativity among players in strategizing how to utilize the unicorn's abilities effectively.

Suggested Solution:
To address this request positively, the developers could consider introducing a unicorn behemoth as part of a special event or limited-time promotion. This could generate anticipation and enthusiasm among players, while also allowing the developers to gauge player response and gather feedback on how to integrate unicorns into the game more permanently if desired.

State: 1094```

white lark Feb 1, 2024, 1:27 PM

#

Observation:
State 1072 is merging into 1060

Consequence:
The governor of 1060 doesn't respond and the transfer limit is set to 100 M which doesn't let players join the state like it is planned

Suggested Solution:
Just swap the states. Let 1060 merge into 1072 and everything should be ok.

State number
1072

modern iris Feb 1, 2024, 2:09 PM

#

Observation:
Pearl Store not open but we are still getting pearls in bounty blast

Consequence:
Not being able to spend the items we are receiving.

Suggested Solution:
Please bring back the pearl store so we can use the items we are getting.

State number
1024 but affects All states

zinc glen Feb 1, 2024, 3:10 PM

#

———————————————————————————

Observation:
The KotH chat is disruptive and redundant.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Remove the KotH chat.

State Number:
481

———————————————————————————

#

———————————————————————————

Observation:
Limitless potions for Gen 7-12 are the same price as advanced limitless potions even though they contribute to lower overall powered heroes.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Reduce (possibly halve) the cost of Gen 7-12 limitless potions.

State Number:
481

———————————————————————————

#

———————————————————————————

Observation:
Accessing the Migo digging feature via the event section is an unnecessary extra step, discontinuous, and laggy.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Incorporate the digging feature within the intel radar.

State Number:
929

———————————————————————————

fossil glen Feb 1, 2024, 3:58 PM

#

Observation:
Too many of these 'chance' based bundles/chests etc turning up now.

Consequence:
Why would I to pay and take a chance at getting my desired items ? If I want to buy something, I would expect it to come into my inventory 100% not 5,20 etc percentages.

Suggestion:
Please do not UNALIVE the game like this. Already pay-to-win events are plaguing for quite a while. Players want a slow down as well as a stable game. Please listen to all the people who are buying bundles if not the free to play players, thanks !

clever nacelle Feb 1, 2024, 6:39 PM

#

Observation:
New Battle reports bury vital percentages/information that are needed readily available during battles. Many overall stats have been removed or are now so convoluted you cannot find any previously provided troop stats. In addition, replays no longer show when tempest skills are activated.

Consequence:
Graphics actually hinder the ability to properly provide clarity to the reason the battle outcome ended the way it did. Why remove the stats/information that this entire game is centered around? Everything from tempest, collections, statues, and heros provide percentage increases to overall troop stat percentages, and you completely removed that metric. I do not want to add 20 different percentages together to calculate what was previously provided and the foundation of this game.

Suggested Solution:
Stats first, graphs later. Bring back the original battle report, overall percentage details, and previous overview that are foundational to the battle outcome and bury the charts and graphs in details. Not the other way around.

State number
What should stay the stronger and more active state of the two merging states, but is not, 1090.

worldly tusk Feb 1, 2024, 7:54 PM

#

Observation:

State transfer limit

Consequences:

State limit fixed by Gov but sometimes Gov is missing somehow and cannot adjust the transfer Bp limit

Suggested solution:

To set transfer limit at max by default and if Gov is around it can be adjusted

white lark Feb 1, 2024, 7:57 PM

#

Observation:
Instant gatherer has been part of nearly all MIGO in the last years

Consequence:
Players get used to it, appreciate that features and uses it frequently

Suggested Solution:
Make it part of any of the researches and available as talent like emergency recruitment or mega march

State number
all states

39 Upvotes 1 downvote

elder sequoia Feb 1, 2024, 8:48 PM

#

Observation:
Blue and purple hero frags haven't been included in recycling center for long now.

Consequence:
Players liked to regularly recycle those frags once they no longer found them useful and their heroes got maxed, especially since its easy to obtain them daily via intel and hero searches. Many times it used to appear during events that those frags when recycled used to give points in. Now players have build them up massively since last time when this was available and those frags are acting as a waste in their backpacks.

Suggested Solution:
Please bring this option back to recycling center and let it appear regularly like it used to before, so that players who have too many frags can recycle them 1.for useful points in certain events again, 2.for skin tickets to obtain their wanted skins in skin store sooner or 3.exchange them for more useful frags and capsules

State number:
492/Any

scenic breach Feb 2, 2024, 1:49 AM

#

Observation:
Survival Royale frustrations. Firstly, people spam barricading you (multiple times) so that you get stuck in poison and there's nothing you can do about it. How is that even a feature?

Then you have people loading up on poison resistance, waiting for the end game, and then running off into the poison hoping to outlast everyone.

Finally, you have the people who pinball between buildings without actually entering the buildings, avoiding PVP altogether.

I like the minigame in principle but it would benefit from an update.

Consequence:
Players get annoyed and frustrated with the minigame and don't want to play.

Suggested Solution:
Add a small cooldown to buildings that have been barricaded to prevent them from being spammed. This would make deploying barricades more of a strategic decision.

Improve balancing so players don't feel like they need to use these tactics to compete.

State number:
Any

eager raptor Feb 2, 2024, 2:32 AM

#

Observation: 
 KOTH TIME CHOICES doesn’t suit Australian time zones!

Consequence: 
WHY DO WE HAVE TO PICK FOUR TOMES WHEN ONLY ONE SUITS OUR COUNTRY? Instead we are FORCED  to choose four time slots when only ONE given works. Now we are registered for 16 utc which is 2.30am so no one in the alliance will join!

Suggested Solution: 
REMOVE FORCED TIMES TO PICK FOR PLAYING EVENTS! No one turns up. We have two opponents in one team and three in the other 
Guess no one will be participating - why run an event that no one can join?
State number
133 Australian alliance

chilly crystal Feb 2, 2024, 2:45 AM

#

Observation : Lucky slots token, oracle, and all auto converted into rss pack

Consequence : A player who forget to login or as a hoarder, value slot is the best way to get materials for upgrade, but with token slot getting recycled automatically it's like not worth to play. We have some coins left that we can use, but if we late "boom" it is converted to rss pack. It is waste the rest of coins that we can use

Suggested Solutions : Let lucky slots, power cells, and oracle gems roll over. Why do items convert to resources … i think it doesn’t hurt to let the items roll over to the next event. So many events happening and sometimes we get busy and don’t have time to spend just let it roll over!!

State : All state

dawn coyote Feb 2, 2024, 8:31 AM

#

Observation:
Cross gen transfer is available during the current transfer event yet govs are not able to send invitation to lower gen players exceeding migration limit (not leading state so can send invitations)

Consequence:
Can’t send special invitations to players in cross gen states who are above migration limit

Suggested Solution:
Enable gov invitations to cross gen states as it should be working since players are able to transfer to upper gen and govs need to send invitations to them

State number:
All States

lilac marsh Feb 2, 2024, 8:58 AM

#

Observation: 
Both legions of Koth in one alliance is again scheduled at the same time.

Consequence: 
Players that registered their alts can’t play in legion 2 and the alliance and players lose points

Suggested Solution: 
First chose legion 1 time before legion 2. exclude the chosen time from legion 2

State number
All states```

mortal yarrow Feb 2, 2024, 11:12 AM

#

Observation: You allow state merges for states that are more active and stronger than ours, which makes them even stronger.

Consequence: We have lost trust in the developers because we have only a few players who play this game in our state, yet we haven't been granted a state merge.

Suggestion: Please consider allowing us to merge our state as well.

State number: 115.

wintry comet Feb 2, 2024, 11:47 AM

#

Observation:
New merger list came out and 322 as a very dead state in our mind isn't on it.

Consequence:
As there are no merge, P2P players leave to more active states or leave game at all, as I see that every day as R4 of 1st rank alliance in state, F2P players probably stay and became more inactive, stay gonna be like ghost

Suggested Solution:
Add 322 to the merger list

State number
322

terse summit Feb 2, 2024, 12:56 PM

#

Observation: You allow state merges for states that are more active and stronger than ours, which makes them even stronger.

Consequence: We have lost trust in the developers because we have only a few players who play this game in our state, yet we haven't been granted a state merge.

Suggestion: Please consider allowing us to merge our state as well.

**State number: 155

shadow plinth Feb 2, 2024, 1:40 PM

#

Observation: tempest arm auction market closure occurred with no warning

Consequences: items listed with no bids cannot be bid on and sellers will have financial loss as a result

Suggestion: provide very obvious advanced notice of closures and allow sellers to retract items without penalty.

States: those with tempest arms

terse summit Feb 2, 2024, 2:36 PM

#

Observation:
State mergers algorythm is not well crafted. Some states got skipped multiple times. Also some other states merged with already dead states and they also dead by now.

Consequence:
Mass quits, bad gaming experience, inactive alliances and many more.

Suggested Solution:
Make state mergers more frequently. Change the algorythm not based on activity but based on ranking factors like activity during SvS or during events. Make state mergers with 5-6 states together. Reduce the tickets required for people who do not like their states so they can leave if the algorithm can't be fixed. Make the factors for mergers more visible to players

State:
All

pallid rune Feb 2, 2024, 5:45 PM

#

Observation:
There are many events lately that require the use of biocaps to complete task. Sometimes these events don't even clash
Bios are hard to get for f2p.

Consequence:
Many can not complete tasks in time as they are forced to choose on which main event to spend the bios.

Solution:
Give a chance of growing more biocaps in the Incubator. The 6.45 k is like that even before SoS launched I believe.

State number: All

dusty void Feb 2, 2024, 5:52 PM

#

Observation : 
UI battle report replay, animation of battle needs improvement 

Consequences: 
[ • Players are not able to comprehend:
1) Which hero performed better and why.
2) How rounds are determined.
3) Healing skills lack information. For instance, in the current UI, during healing, the number of troops should exceed rise, rather than take 0 damage, showing it as healing.

• As per above information, players will not be able to understand why the defeat occurred. Perhaps it may be a small number of Infantry/Riders/Hunters. However, it may also depend on the hero or many other factors. 
• Current UI prevents players from strategizing and building their formations better, that takes the overall feel of a strategy game. ]

Suggested Solution: 
[ • Change/ Update UI animation to provide more battle information from replay to the following:
1) Show total troops and a separate display of infantry/riders/hunters as a whole, rather than divided into several parts.
green scale line of infantry/riders/hunters
2) Show individual Heroes/Tempest Arms skills/Tanks/Aircraft/Behemoths.
3) flashing skills effect for Heroes/Behemoths/Formation System/tanks/Tempest Arms, each skill should flash its own color
4) Show blue line scale own's Gorilla/T-Rex and red line scale enemy's Gorilla/T-Rex 
5) Show total rounds from 0 to x rounds. ]
6) Show max tier troops and T12 skills
7) Show the strength of aviation, yellow scale
8) Show animation speed, 1/4, 2/4, 4/4. Restart and finish buttons

I will show you a picture for an example of the new UI replay

Player: 1_hard_1
State: all

west widget Feb 2, 2024, 8:30 PM

#


The new battle reports are not showing troop Attack/defense/health  stats  

Consequence: 

Not able to see what their stats are like in the old reports. Now we need to tap a magnifying glass on each section takes more time and is annoying. The list that showed stats was easier.

Suggested Solution: 

Return to old report stats list.

State number all states```

toxic tangle Feb 2, 2024, 9:08 PM

#

Observation:
Outdated blast shelter, not useful

Consequence:
Blast shelter is not even a bit helpful for people who got millions of troops and 6 marches is not enough to keep all troops out of settlement when its needed.

Suggested Solution:
Make blast shelter capacity bigger, its way too low to even keep this building in settlement, or at least let us get rid of this building.

State number
All states

#

Observation:
Lightweight plasma cores

Consequence:
Lightweight plasma cores are stuck in our backpacks and theres nothing we can do with it. Its waste of material and space.

Suggested Solution:
Allow us to purify Lightweight plasma cores into polymerized plasma or recycle it to plasma cores or both.

State number
All states

grizzled mantle Feb 3, 2024, 9:03 AM

#

Observation
Quick heal is hidden. Koth icon is useless

Consequence
Poor experience. Koth is awful

Suggested solution
Throw koth into the trash, and its icon. Fix up your icon priorities.

white lark Feb 3, 2024, 12:40 PM

#

Observation:
Matchmaking for SvS is again beyond fairness

Consequence:
Players lose their motivation to even play that event

Suggested Solution:
Make a fair matchmaking that allows a real fight

State number
429 and all others

white lark Feb 3, 2024, 2:02 PM

#

Observation:
Players keep getting blue and purple hero fragments

Consequence:
They stack unused (since there is no possibility to use them) in the backpack

Suggested Solution:
Give players the possibility to exchange them for portions for limitless heroes

State number
all with limitless heroes unlocked

main holly Feb 3, 2024, 3:21 PM

#

Observation

Quick heal button hidden

Consequences
during SvS fight is Quick heal button hidden due too much event symbols which are not nessary at this moment

Solution
During svs ensure quick heal button is actually a quick access not hidden like it has been today

By Luna

Upvote 23, downvote 1

stray sedge Feb 3, 2024, 5:33 PM

#

Observation: 
Valor Supply as its now is really slow to do

Consequence: 
Collecting these annoys many players as its really slow to do with only 1 march at the time.

Suggested Solution: 
Can we please get 4 of these on the map similar to supply hubs (15 chances, can send 6 marches at once to it to collect, it doesn't run out or rewards like how the supply hubs do)

State number
All states```

golden jungle Feb 3, 2024, 5:52 PM

#

Observation
Quick heal button hidden under “other events”

Consequences
The Quick heal button very useful. The main goal of the quick heal button is to have as little clicks as possible.
During SvS I use the quick heal button a lot, tbh I never use the KotH button during svs.

Solution
The quick heal button needs to serve its purpose more then today, make sure it is never hidden under the “more events” tab.
It is the most used button of all, even more then the several SvS buttons. The KotH button is never used during SvS warfare.
Not only put the heal button in immediate acces, but hide the KotH button until the day of the actual fight.
We don’t have an RR button all week (we don’t need that either), so why a KotH button?

short wigeon Feb 3, 2024, 6:12 PM

#

Observation
Reforge Tempest chance is very low and very limited and reforging is only 1 time .

Consequences
pain and suffering !, it has never been so frustrating on my whole gaming life experience like trying to reforge a decent Tempest equipment
getting a good Tempest stats is like 1 in 1000 or paying 3000 usd to be one of 30 who will get it
then comes the 2nd forging issue
I understand its again random
But for the love of god , why I got to suffer more after getting decent stats
Then try my luck and its 80% to get horrible skill
And on the top of that ! use a 300 USD extremely limited Green Reforge and again fail.

Solution
Have a Pity system !
Remove the Reforge limit .
Increase the chance of Reforged tempest skill rare chance

they say a picture worth a 1000 words . just watch how painfull it is to look at these

fiery portal Feb 3, 2024, 6:18 PM

#

Observation:
During SvS the healing button was hidden and we had KotH button.

Consequence:
Not good usage of healing and had an extra useless button to our screens.

Suggested Solution:
Remove KotH button and give us from settings a way to activate PERMANENT quick healing.

State:
All

#

——————

Observation:
During SvS people complaining about getting disconnects and lags even if they used Light-Mode.

Consequence;
Poor gaming experience.

Suggested Solution:
Fix the lags and optimise better the game. It’s impossible to play like this and enjoy it.

State:
All

fiery portal Feb 3, 2024, 6:35 PM

#

Observation:
New reports are very unfriendly. It’s impossible to understand them. The old report was way better and more clear.

Consequence:
We have no idea what is going wrong

Suggested Solution:
Go back to old format.

State:
All

dry sleet Feb 3, 2024, 7:43 PM

#

Observation:
Legendary Resonating Hero Fragments not available in Resonating Hero Store

Consequence:
We are forced to select Resonating Heros only listed, despite having other Resonating Heros.

Suggested Solution:
Bring back Legendary Resonating Hero Fragments in Resonating Hero store events.

State number
Applies to all states, all are impacted.

elder sequoia Feb 3, 2024, 7:49 PM

#

Observation:
Many events up to date have red dots displayed on them constantly and some of them have those dots showing up all the time no matter what, Bounty Blast is the most recent example of such events.

Consequence:
When you see a red dot on something you are likely to click on it as you think that you either might've forgotten something there or that something waits on you. If this dot doesn't stop appearing you gonna click on it multiple times whenever you look at it. Clicking frequently on the same thing with same results each time thrives mad and dissapoints the player where they eventually get sick of such dot still appearing. This player ends up as frustrated.

Suggested Solution:
Please fix this issue and once the event has ended or player has reached all the rewards tiers in that particular event make the red dot stop appearing until that event will come next time and is going to be open. Players wont have to click on those events anymore after they are done and wont need to be frustrated.

State number:
492/All

white lark Feb 3, 2024, 8:22 PM

#

Observation:
Fortress fight - button, Koth-button and others sent the quick heal button into the more events button

Consequence:
PLayers need to click more button to do quick heal then actually nirmal healing needs

Suggested Solution:
Make quick heal button always as first and remove wrong and unneded buttons, as Fortress fight

State number
530 and all

14🔼

tardy breach Feb 3, 2024, 10:39 PM

#

Observation:
There are not enough bacon related objects in game. Bacon is a staple within many countries and it should be respected. Some cultures even worship bacon on an altar, as they believe it provides nutrients and sustenance to their lands.

Consequence:
Players that have never experienced life with bacon, have never truly lived. It is believed that Bacon can even help to cure common ailments (Scientific Research Pending), as well as bring joy to the breakfast and brunch tables of many cultures around the world.

Suggested Solution:
Introduce the following items:

In newer states. A state wide 20% Bacon Aroma Buff, where it provides increased food production for 48 hours.
In older states. A state wide 10% Crispy Bacon Buff, where troops are energised and feel engorged, providing increased health and lethality.
A bacon inspired HQ
A Kevin Bacon Statue, made from strips of Bacon that can be levelled providing an Oasis of Bacon around ones settlement (also an ode to the 6 Degrees of Kevin Bacon)
Bacon Sentinels
Bacon March skin
Bacon Decorations
A new event that produces Bacon capsules for purchase of the above items, called the Baconator.

[Disclaimer] Where bacon isn't commonly accepted in some places, or by some denominations, this could be replaced with a bacon like substitute, such as Tofu, Plant Based or even Turkey Bacon

State number
Al States.

clever nacelle Feb 4, 2024, 6:24 AM

#

Observation:
Angelica is not providing the correct stats (Hero final damage taken reduction)

Consequence:
Fraud. You are not proving the stats both advertised and paid for, thus conning players out of their money.

Example: at level 7 resonance, Angelica should be providing a Hero Final damage reduction of 20% - however Reports clearly state a reduction of only 15% (level 6) - at $1,000 for Level 7 Resonance and the extra 5% Hero Final Damage Reduction - you have literally stole $1,000 from those players without providing the stat increase.

Players - please cross reference your star resonance level and the hero final damage reduction (10%, 15%, 20% etc) it provides with the percentage on your battle reports.

Suggested Solution:
Correct the issue and provide compensation, as they have not been provided what was promised and paid for.

State number
What should stay the stronger and more active state of the two merging states, but is not, 1090.

manic glacier Feb 4, 2024, 9:05 AM

#

Observation:
Recently there were adjustments to the the Dig em Up - Gameplay which doesent support Free2Play Players anymore. When clicking the Billboard it just leads to a P2W event with no free options.

Consequence:
The event can’t be played without investing into bundles. This broadens the gap between Pay2Win and Free2Play Players and creates more dissatisfaction within the community. F2P players get cut of more and more Free2Play options and make them quit game faster.

Suggested Solution:
Pls change the gameplay back on how it was, as players enjoyed it that way and provided sufficient f2p content.

State number
All

stray sedge Feb 4, 2024, 9:21 AM

#

Observation: There is too much events in game atm

Consequence: There is out dated events and nowdays even more p2p events running. Those events are not for everyone.

Good example of outdated events is Points Event that has only one task that works for all in old and middle aged states.
Most of players can only use plasma on day 1 but for day 2 there is tasks:

Use hero fragments -> we have limitless so ways to use normal fragments are really limited.
Use chief gear-> most of active players, even f2p has already maxed their chief gear.

Solution: Make event visible only for states that actually have possibility to do the event or refresh tasks.

As there is lots of events already, first choice would be better.

State: States that have been open about 2 years or more.

stray sedge Feb 4, 2024, 10:20 AM

#

Observation: act against governor abuse

Consequence: sometimes chosen governor is inactive for days and isn’t helping the state as they should ,therefore leaving the state without benefits of buffs , which leads to unhappy players . Or the governor is being a bully with applying debuffs to players they don’t like , leading to a state misbalance and anger .

Solution: If winning alliance from CC/SvS has chosen governor that do not have states well being on their mind, state should have possibility to vote out the governor.
If majority of players vote against current governor they should be stripped from governor role and winning alliance should choose new governor from other alliance.

To prevent abuse, choosed player must have been logged in consecutively for 30 days and received 7 daily crates daily.

State: -

west dust Feb 4, 2024, 10:45 AM

#

Observation:
New tempest Arms are literally nightmare for even spenders, the stats are huge, the effect of these new arms are way beyond something we even ever imagine Devs could design!
Consequence:
It’ll changes everything, no matter what Moral points players have, or Behemoth, or their Hangers, Vehicles and even old style Tempest Arms, this new release will changes everything… more people will quit, the Merge won’t even fix anything with these things!
Suggested Solution:
For the Love of God stop releasing such things in Live, people still struggling to make their TA lvl10 or find enough essences to use them on their Arms, not everyone in this game are Super millionaire with unlimited amount of money to waste, ppl barely enjoy events thanks to many things that was supposed to be released slowly, as Devs promised and like always forgot
State number:
all states

fleet sparrow Feb 4, 2024, 11:31 AM

#

Observation: 
 Introducing the Roses Valentines event again

Consequence: 
This event was previously introduced a couple of years ago and the player base raised a huge amount of concerns that it was promoting the sharing of non family friendly pictures in exchange for roses. 

The game is advertised in many different countries as under 18 and we feel this event promotes immoral and illegal activities both outside and inside of the game, even resulting in stalking/harassment and threats by some players, not just the offering of pictures. This could result in legal issues not just game issues. It’s sexting and that’s illegal in most countries.

A player who won the 2022 Valentine’s Day event has even stated ''the amount of creepy messages I received that week was appalling. Even more disgusting they brought it back''


Suggested Solution(s): 
- remove the event - replace with a more suitable re run of a different event
OR 
- Swap it over. Give prizes for giving roses not receiving them and don’t allow profile pictures to show in the event

State number
all```

toxic tangle Feb 4, 2024, 11:43 AM

#

Observation:
Broadcasting office needs change as its badly made.

Consequence:
Broadcasting office is making no sense at all, its hard to move it and it keeps taking us out of game against our own will. Why do we need new button in left top corner next to VIP and this building as well at same time like this. When we want to check new we will, this is doing us no good and mainly when game is freezing and we have fight and we click on it by accident and by time we get out of all of this loading we may end up being for example attacked in events like svs. Its waste of space and badly made.

Suggested Solution:
Change building so we can click on it and it will not open news right away, make is to it will open like any other building and give us choice to move it, hide it or go to news. Or delete this building as its purpose is basically nothing. We got news in top left corner next to VIP we dont need it to take space in settlement.

State number
All states

#

Observation:
Ultra rare and rare fragments are useless

Consequence:
Ultra rare and rare fragments are useless and outdated, theres no way to recycle them or use them at all.

Suggested Solution:
Allow us to exchange ultra rare and rare fragments for legendary fragments.

State number
All states

sturdy pumice Feb 4, 2024, 2:28 PM

#

Observation:
Koth is garbage

Consequence:
Boring gameplay

Suggested Solution:
Delete the game mode

State number
523

thorny parcel Feb 4, 2024, 3:36 PM

#

Observation:
KotH is lagging too much. We see marches in map. We are stucking in preb stage.

Consequences:
Getting angry during game.

Solution:
Fix the problems. It has been 4-5 months since event started. I love the event but it can be better event.

State 199

shy oak Feb 4, 2024, 3:51 PM

#

Observation:
It said "Permanent HQ skin" 90 days are not permanent.

Consequence:
The skin was active until i changed to another one and i can't use it anymore. It was a lot of work to get it.

Suggested Solution:
Let us use the skins without the set effects

State number
all states

rich burrow Feb 4, 2024, 5:10 PM

#

Reposting in behalf of ChaosRaine

Observation: 
Adjusting MIGO coins.

Consequence: 
After most people have spent the MIGO coins, they don't have enough to buy even the cheapest frame after that they were adjusted

Suggested Solution: 
There should be an option to reset what was bought and buy new with the adjusted coins.

State number
All states```

🔼 9 🔽 1

buoyant frigate Feb 4, 2024, 6:12 PM

#

Observation: King of the Hill gameplay is debilitating/painful for the majority of players

Consequence: After completing another King of the Hill season today, I’ve finally decided to take the time to post how glaringly bad the gameplay is in King of the Hill. It is important to point out I am not talking about the actual matchmaking which has actually been “ok” albeit the general balance issues with special heroes. The issue is the fundamental core gameplay of KOTH – Having to progress down fixed paths. If Player A is stronger than Player B, C, D then players B, C and D will spend the whole game achieving zero. There is no alternative gameplay option available!

For example, in recent King of the Hill matches:

Top 10 players all 200+ kills, 20-30 deaths, 100+ assists.
Top 11-20 players 100+ kills, 20-30 deaths, 100+ assists.
Everyone else, 0-10 kills, 50+ deaths, 0-10 assists.
20 Players out of 90 can actually play the game, the rest can’t do anything.

Suggested Solution: Whole core mechanics needs changing, add in special abilities like in Path of Water, for example the Support role, so that weaker players can play useful role. Personally just remove the event until its changed, it is neither fun nor rewarding.

State number 481

eager raptor Feb 4, 2024, 6:19 PM

#

Observation: 
 VALENTINE EVENT GIFTING ROSES

Consequence: 
THIS EVENT PROMOTES STALKERS AND TROLLS!

Suggested Solution: Disgusting event that promotes sexual predators! It’s not fun at all and being personally stalked by trolls during this event and after was distressing!
You don’t allow certain avatars that promotes violence but you allow this event for predators! Disgusted I will boycott this event! I have filters on all my discords now so I cannot even vote because of this Valentine event from two years ago!
State number
All

tepid ferry Feb 4, 2024, 8:15 PM

#

Observation:
During PvP if after an attack my hospital gets full and then troops go to enlistment that cretin of Becca starts talking and forcefully brings me inside the settlement to keep blabbing the obvious facts..... In the meantime my attacker keeps having fun sending more and more marches to increase the dead troops until I can finally either put a shield or go back in wilderness and relocate

CONSEQUENCES : my dead troops count increases exponentially because I have no control of the game in an emergency situation

SOLUTION : Remove Captain Obvious Becca and let players handle the situation without a tutorial mansplaning... Or just have a small semi transparent Becca give you the news WITHOUT forcefully entering the settlement.
State number
What does it matter?

tepid ferry Feb 4, 2024, 8:42 PM

#

Observation:
During SVS and RR the pop up window that notifies who took control of whatever building it prevents any player to keep doing whatever they're doing in a war.

CONSEQUENCES :
if I need to recall reinforcements I sent to garrison = I CAN'T
if I need to relocate because I'm under attack = I CAN'T
If I want to keep doing my warlike stuff = (guess what?) I CAN'T
I can't because you can interact with that stupid pop up window and that disrupts the whole gameplay

SOLUTION:
Make the window smaller and on the corner and/or not interacting

State number
State of insanity

formal perch Feb 4, 2024, 10:07 PM

#

Observation:
The best rewards in this game go to the people who don’t need them.

Consequence:
Players that rank high in events usually don’t need the rewards, so they are collecting items in their bag that have no use to them. Smaller players that need these rewards more are unable to achieve a higher rank than a person that has a specific feature maxed out, e.g. behemoths during annihilation event.

Suggested solution:
Open up a store where players are able to trade their items with one another. If not trading then a buy/sell feature, making the currency easily obtainable for players that include the f2p community, like resources. This would allow people that no longer need items to trade them with players that do need them.

chrome totem Feb 4, 2024, 10:15 PM

#

white lark Observation: Fortress fight - button, Koth-button and others sent the quick hea...

Observation:
1 hr quick heal option isn’t available in cc and the time given is normally either to much or not enough.

Consequence:
Not having quick heal in cc slows gameplay and healing abilities. Not having multiple time options result in long healing times if not enough people are online to help with 1 hr. And 1 hr time is to short if a lot of people are online.

Suggested Solution:

Add quick heal to cc and offer different time options to lock in. Such as 30 minutes, 1 hr, 1.5 hrs, 2 hrs, 3 hrs

State number
All

torpid kite Feb 4, 2024, 10:26 PM

#

Observation: 
 I saw a post from a player who missed the Migo Hq skin by 1 point,  I can imagine how sick she must have felt and her description was this hurts .I can imagine how much players has lost a skin by 5 or less points 

Consequence: 
Players feel hurt and frustrated,  some may even loose enthusiasm especially since luck could have made a difference from the precision chips .

Suggested Solution: 
I do not want to take from those who work hard to obtain migo skins but at times a player may miss it by so little points it is discouraging,  maybe let players can be  able to buy 5 or for the most 10 migo points with bios ,it will help more players  . This will  also make players feel like their hard work and time did not go in vain and not wonder why they were not a little more lucky .

State number
All

clever heart Feb 5, 2024, 12:02 AM

#

Observation: KoTH marches have to be registered within Saturday.
The marches registered lock heroes in so you can’t swap your heroes for the various events during the week, previous to KoTH, you can’t unresonate etc.

Consequence: If you, for any reason, forget to register your marches before Saturday you can’t do it on Sunday and you will play with 3 empty marches, handicapping your whole team.

Suggested solution: make players able to change heroes outside the event without having to deselect marches every time. OR enable players to register their marches whenever they want. OR BOTH. (Like Pow or SR)

State Number: All

shadow plinth Feb 5, 2024, 12:13 AM

#

Observation: Numerous events, like "Dig 'Em Up" and "Journey of Surprises," exhibit pay-to-win (P2W) characteristics. Despite depositing numerous feedbacks, no action has been taken to enable free-to-play (F2P) participation, such as incorporating biocaps and limitations. In the new Migo event, unlocking it in the processing plant requires spending.

Consequences: This lack of responsiveness to feedback may lead to frustration and player leaving the game, particularly when these concerns are disregarded.

Suggested Solution: Introduce free chances through mechanisms like biocaps or task completion or using their current vip lvl. Eliminate the spending requirement in the processing plant in new Migo event.

manic glacier Feb 5, 2024, 1:41 AM

#

Repost due to @summer talon incorrect reaction

Observation
Event Billboard when it clicked it shows Incorrect Event not Important Events

Consequences
The event [Dig'em Up] can't buying without buying bundles, and [Annihilation Awaits] or [The POW] is 100% Free to play without Bundles, this makes F2P players get cut more and more options and make them quit slowly

Suggested Solution
Revert changes to Dig'em Up from 0 Free Plays to 5 Free Plays and Events Billboard tab must showing Correct event that important like they click it and Shows [Annihilation Awaits] or [The Path of Water] not [Dig'em Up]

State:
All

violet ferry Feb 5, 2024, 2:43 AM

#

Observation: POW is unfair in that we are to choose between either solo or team. Yet if one was to click solo they are still faced with the fact that a team option as their opponent. And its very odd that this report is not listed as top 10 in feedback.

Consequences: People who have chosen the solo option are faced with the fact that the TEAM option they are matched with are overpowered and are most likely top ranked, having over 160 stars in Diamond rank. They will constantly lose stars because of the inadequatcy of Devs to respond to overall gameplay

Suggested Solution: for regular pow remove the team play option as the rewards for instate and overall state do not merit this one sided, rigged POW MATCHUP. Update the rewards to make it worth the competition. Leave the solo button so its fair all throughout. And leave team matchings options for POW SUMMIT LEAGUE, as their are no option for that to go solo for high exclusive rewards.

State: All

night quarry Feb 5, 2024, 8:42 AM

#

Observation: using golden frags to update hero skill doesn’t count towards tasks that require you to use golden frags (for example in throwdown).

Consequences: player end up spending 70 gold frags for 10-20k bp boost and can’t even get extra rewards from events since it doesn’t count.

Suggested solution: start counting using gold frags for hero skills towards tasks that require it.

State: all.

fiery portal Feb 5, 2024, 10:37 AM

#

Observation:
The maintenance clock is reseting every hour.

Consequence:
We can't do dailies , losing events , timers , stamina , gathering, throwdown, POW and more.

Suggested Solution:
Give to all people a good compensation. End the maintenance. Some people lost too much resources because of it.

State:
All

tepid kernel Feb 5, 2024, 11:12 AM

#

Observation:
Most rewards, even in game compensations, are outdated. Players are frustrated (more ways than one) about current rewards. We do not need blue/purple badges or frags or hero search maps!

Consequence:
Player has more useless material in backpack.

Suggested solution:
In game compensation ~ Player receives at least 6 current generation hero capsules and 12 hero potions.

Bunker rewards/CC/SVS/trap/showdown ~ include hero capsules, hero potions, behemoth frags (both monkey and dino), behemoth biobatteries, behemoth green potions, tempest arms materials (all), vehicle parts (all).

(Please note: this is not an exhaustive list, feel free to add more current/relevant rewards to the list).

State:
ALL

jaunty mica Feb 5, 2024, 12:23 PM

#

Observation:
developers are constantly adding new things which eat a huge amount Biocapsle, plasma, crystals, relocators and speed ups.
Players have trouble getting this in normal game mode [Without Big Events On]

Consequence:
players' nervousness even those who spend large amounts of money,F2P players' frustration is bigger. tasks/events that could help the player no longer help due to the number of newly added events/things that consume a lot of things [Observation]

Suggested Solution: add more things [observation] more low cost,for example, adding more plasma to Intel.
in intel it would also be nice to see other. awards I wrote,but the problem concerns a large number of events. The recycling center may also have the function of replacing some items to see something really useful than just RSS/skin tickets

State number ALL

jaunty mica Feb 5, 2024, 12:42 PM

#

Observation:
Epic and Rare intel has no value

Consequence:
more things to do in the game, currently only takes up space for something useful.
Epic/Rare intel it doesn't bring any good things to the people who are in the old state

Suggested Solution:
change rewards for the better

State number ALL

#

Observation:
skin store has almost always useless items for a decent collector

Consequence:
people who have been playing the game for a long time have already the current items from Skin store

Suggested Solution:
Add more new things to store

State number ALL

#

Observation:
garbage accumulates in the backpack

Consequence:
lack of transparency in the backpack,many things cannot be disposed of in the recycling center

Suggested Solution:
provide greater opportunities for disposal of items

State number ALL

brittle viper Feb 5, 2024, 1:13 PM

#

Observation:
Nanami stickers as reward for POW are outdated. Those stickers keep stacking in backpack, and becoming as useless as stuff from previous events.

Consequence:
People are just disappointed, cause cant obtain rewards that they would like.

Suggested Solution:

Replace Nanami stickers with Maddie, Sharky, Rusty or Lucky stickers
Let players have an opportunity to recycle/change stickers in backpack to those they would like to have, but they missed it. (f.e. - trading nanami for maddie)

State number: Most of them, who have full set of nanami stickers

drowsy owl Feb 5, 2024, 2:45 PM

#

Posting for player: rion0707

Observation: 
 [Major delay in some bundles appearing in store such as Effortless Progress Event]

Consequence: 
[ - Many players login the game at reset and usually checks all bundles, however given the noticeable issue lately, some bundles have been appearing mid day. This is extremely inconvenient and unfair for players who plan ahead of the day. A delay of 5-10 mins is fine but 12 hours is way too long.
- Effortless progress event, when it appears usually in SvS Prep Stage, should be appearing at reset and not when half the day is passed and when all items are used and lost. This affects negatively to mid-low level spenders since it’s an opportunity costed to reach an extra height with less cost and higher rank because the activity time did not match the facts stated, provided in the screenshots below.]


Suggested Solution: 
[- Add an additional tab on the events calendar which shows upcoming bundles.
- Bundles should make an appearance at reset and cooldown should start from reset.]

State number
[845 and All States]```

hybrid gale Feb 5, 2024, 2:57 PM

#

Observation:
Enlistment office doesn’t give an estimated time to reach full duty or rather when it will be empty.
Consequence: during state transfer events when enlistment needs to be empty - there is no estimate of how long it will take to clear out the office.
Suggested solution: add an estimate of when troops will be all cleared. Similar to a hospital where you know how many days , hours are left till you will get all your troops out of the enlistment.
State: 140+

mighty fiber Feb 5, 2024, 4:31 PM

#

Observation:
State Transfer tomorrow, some players needs more tickets

Consequence:
Not enough tickets for transfer

Suggested Solution:
Give us bundles to buy with tickets before reset

shell glacier Feb 5, 2024, 4:41 PM

#

Observation:
Not having events during state merge
Consequence:
No events for a whole week
Suggested solution:
Gives us little of everything so F2P can upgrade there base so they not behind when Play to win players are up there

earnest spear Feb 5, 2024, 4:58 PM

#

Observation: 
 Path of water has turned into a bad event with ridiculous matches.

Consequence: 
Players will just stop playing it

Suggested Solution: 
Introduce a combined team power limit so matches have a better chance of being even and worth fighting.

State number
All

strange cloak Feb 5, 2024, 7:03 PM

#

Observation:
Player has observed that rookie relocator is no longer available.

Consequences:
Player is unable to move a new account to the state of their choice.

Suggested Solution:
Bring back rookie relocator so players have a way to move new accounts to other states.

State: 1289 and all states

worn bloom Feb 5, 2024, 7:15 PM

#

Observation:
Behemoth, formation system and Vehicles

Consequences:
players quit
and that's cause others problem in game

Suggested Solution:
remove Behemoth, formation system, vehicles..
that's will fix too many things..

matchmaking will be more balanced
will close gap btw whales and most spenders / f2p
battles will be more balanced and more fun ( will depends on stats only and could win with double rally )

State:
all states

scenic breach Feb 5, 2024, 8:50 PM

#

Observation:
Behemoth skills interface doesn't have a reset skills option to refund spent biobatteries. If players make a mistake when spending biobatteries, they don't have a way of correcting the error, leaving them severely disadvantaged.

For most, behemoths are a new feature, and so the liklihood of spending hard earned biobatteries inefficiently is high.

Consequences:
Mid to low level spenders, and F2P players, must live with the fact their behemoths won't be able to compete, and are unable to correct the problem.

Suggested Solution:
Add a reset option for behemoth skills which refunds biobatteries at the cost of biocaps, similar to vehicle and talent resets.

State:
all states

white lark Feb 5, 2024, 9:49 PM

#

Observation:
Players have useful tempest arms in their backpack, unused

Consequence:
F2P player have less good tempest arms

Suggested Solution:
Give players a possibility to gift their unused tempest arms to another player in the alliance, and/or a completely trading option like the supplie convoi for the chief gear

State number
all

jaunty mica Feb 6, 2024, 12:36 AM

#

Observation:
since the introduction of limitless heroes, older limitless gens are impossible to improve. For gen 12 state, gen 9 is only available via search, but that will close as soon the state moves gen 13. No way to impove your limitless heroes for gen 8 and 7.

Consequence:
no possibility to upgrade the old generation

Suggested Solution:
adding the ability to obtain fragments

State number 725

#

Observation:
bonus intel from state events has no value except during plasma leakage event

Consequence:
a pointless filler in the game

Suggested Solution:changing it to something better

State number all

#

Observation:
hero challenges has broken skill "alarm" that can make infected unkillable and fails your attem

Consequence:
wasting time + no possibility of killing

Suggested Solution: Repair Skill "alarm"

State number All

#

Observation:
hero challenges has broken skill pick up sequence, where infected are killed out of order. For example: Ice pick throwerer stays alive and you kill the next wave before it and then there is a runtime error when you should be able to pick up the skill, but you cant anymore. And after that you cannot pick any skills no matter how many waves you kill.

Consequence:
Gameplay not working properly,frustration,Error which shouldn't appear if everything for it to work properly

Suggested Solution: Giving more importance to sequence + fixing an existing problem

State number All

#

Observation:
if the player upgrades the hero to the maximum should be able to gift the collected fragments for the person who needs them. general fragments should also be able to be given to people in need because the game is constantly adding new things so players want to help the weaker

Consequence: fragments of most generations are unobtainable new players or people who returned to the game they have no way to get fragments for the old generation.New or returning people have trouble keeping up with new events so gift frags should be a priority

Suggested Solution: possibility of giving fragments to other players

State number All

unkempt spruce Feb 6, 2024, 1:06 AM

#

Observation: 
There are not enough transfer pass bundles, and not enough that are worth buying. 

Consequence: 
It is more difficult to obtain sufficient transfer passes. 

Suggested Solution: 
Please offer more transfer pass bundles, especially bundles worth buying. 

Submitted on behalf of 
☆丸む真むす☆
State number
839```

round badge Feb 6, 2024, 2:22 AM

#

Observation:
During State Transfer, the Governor didn't know that setting the BP limit was possible. (State was not a leading state and State won SvS defense).

Consequence: BP limit was set to 50million BP by default, which hurts the state because lower BP players would not join and higher BP players cannot join.

Suggested Solution: If state is not a leading state, the BP limit should be set based on the average BP of top 100 players of state. This would help if Governors are deliberately or accidently not setting the BP limit for State Transfer.

Submitted on behalf of state 1196. We need developers to manually override the BP limit for state tranfer and increase it to 250m-300m.

mystic isle Feb 6, 2024, 2:35 AM

#

What the developer connected to 697 state behind the scenes

697 State says the developer never intervened
-> False.
How 697 State got out of the lead
-> The average player thought it was in the top 70 in terms of rating, but people in 697 State got information from the developer that it was in the top 70 in BP.
Starting Saturday, they left the alliance and started killing people. And BP ranking manipulation. Manipulating state ratings using BP rankings.
A definitive answer to whether 697 State could have escaped the lead.
-> It was confirmed that the developer gave the 697 state person an Excel sheet containing information about previous ratings.
What did they say to the person who gave the invitation at 697 State?
-> 100%. We can leave the leading state, so we tell people who will come to the 697 state to prepare for state transfer.
-> Due to the last rule regarding the leading state, most of the 697 people and those planning to go to the 697 state requested a refund. -> The developer seemed to ignore their words, but fooled the eyes of regular players and told them all the methods.
-> In the end, 697 State took all the mega players.
-> Birth of megastate.
What was VIP Talk and GM’s response?
-> I asked to know the pre-state rating and the rating from places other than the leading state, but they said they could not tell me due to game regulations.
-> It is still not taught to general players. However, the developer deceived regular players and sent information containing individual ratings to people in the 697 state in an Excel file.
-> VIP Talk and GM's response: Since the developer did not make the connection, we cannot inform you due to game regulations. So, the answer is to ask the person in 697 State directly how he got out of Leading State.
-> In the end, an ordinary consumer checked and found out that the developer helped with the 697 state behind the scenes.
Even though the game company divides the players and provides information and looks after them, the developer only claims that they did not intervene.
-> Although the developer said that they could not inform general consumers due to game regulations, they actually provided all information to some consumers, and despite the fact that the game company deceived consumers, they are ignoring players who request refunds.

This is what I have uncovered so far. I have already decided that this game is not worth spending money on. Any game with developer involvement is a scam. A state that is not fair. I put up with all the bugs and unfair content.

strange cloak Feb 6, 2024, 2:52 AM

#

Observation:
Transfer invitations were sent to specific players but they were unable to transfer as uninvited players got in first and now it is a leading state.

Consequence:
Invited players are unable to transfer in, leaving players unable to play with their friends, very discouraged and wanting to quit.

Suggested Solution:
Allow invited players a certain amount of time to transfer first prior to regular, uninvited, transfers.

State number
596 but all states could potentially have the same issue

strange cloak Feb 6, 2024, 3:27 AM

#

Observation:
Having a merge the day before a transfer event causes too many issues.

Consequence:
It is near impossible to organize and prepare for new transfers when two major events happen so close together. In addition, having a merge first completely changes the dynamic of a state and it doesn't make sense to create a possible leading state situation right before a transfer event.

Suggested Solution:
Have more time between the two events, with transfer event first, so that states and players can plan accordingly.

State number
596 and all other merging states

chrome walrus Feb 6, 2024, 3:50 AM

#

Observation: Players are dissatisfied with the leading state status in certain states, preventing transfers to other states.

Consequence: This discontent negatively impacts player satisfaction and potentially disrupts the alliance dynamics and overall player base engagement.

Suggested Solution: Implement a fair and consistent policy across all states regarding leading state status. Consider either removing leading state status altogether or applying it uniformly across states of similar size and activity levels. Transparency and communication about these changes will be crucial to maintaining player trust and satisfaction.

State: Everyone

polar plover Feb 6, 2024, 4:58 AM

#

SOS uses vague terms and phrases

Consequences:
Players are confused

Solution:
Define the vague terms sos use, including but not limited to:
Activity, optimization, transparency, what is "determining" leading state moderate lively crowded trailing states.```

jade jungle Feb 6, 2024, 6:28 AM

#

Observation:
3 times 1h added to maintenance, some weren't able to do their dailies in the morning to make stamina grow again so they lost all the stam, then we got compensation today with stamina for explorer everyone drowns in

Consequence: lack of stam as usual

Solution: Compensate us with the Stamina we need

eager raptor Feb 6, 2024, 7:11 AM

#

Observation: 
 Valentines event is offensive. We cannot have offensive Avatars but you have this event which has trolls hounding people 

Consequence: 
Delete this event that trolls have access too

Suggested Solution: 
Stick to your game rules of no offensive material . This event is offensive and will be boycotted
State number
All states

main holly Feb 6, 2024, 7:26 AM

#

Observation:

Members have lost interest in the game due to the rapid launch of events/features, making it challenging for players to catch up.
Free-to-play players experience a growth rate of 20%, while heavy spenders enjoy a 100% growth rate, resulting in an imbalance in competitive and exciting gameplay.
The iOS platform faces issues with the Diamond store, which has been announced to be under improvement, but no solution has been implemented yet.

Consequences:

Decreased player engagement and interest in the game.
Unfair competition between free-to-play and heavy spender players, affecting the overall gaming experience.
Frustration among iOS users due to prolonged issues with the Diamond store, impacting in-game transactions and user satisfaction.

Solution:

Introduce in both live and test servers a new in-game store with resources (RSS) as the currency to provide a fresh and balanced gaming experience.
Adjust the pace of event and feature launches to allow players to participate and enjoy the content without feeling overwhelmed.
Prioritize the resolution of issues with the Diamond store on the iOS platform to enhance user satisfaction and ensure a smooth in-game economy.

inner blade Feb 6, 2024, 12:01 PM

#

Observation:
Registrations for Doomsday is from 02/12 to 02/18, qualifiers start on 02/19.
But our Transfer Event starts on 02/12 too and will end before Doomsday battle stage starts and ends.

Consequence:
People who wants to transfer won't be able to play this event.

Suggested Solution:
Reschedule the event (and don't cancel TE ! )

State number
1111-1128

flint fiber Feb 6, 2024, 1:18 PM

#

Observation:
Annihilation Awaits Event and those states who have merged not getting the play the event

Consequence:
Alot of Players depend on this event to level up their behmouth. With us not being able to play people will miss out on these rewards/

Suggested Solution:
If we cannot play we should be able to be compensated the rewards. That includes the ranking rewards and the boxes that you get from making the donations.

State number
250

balmy jasper Feb 6, 2024, 1:39 PM

#

Observation:
State transfer is a mess. Leading states were able to invite 5 people to join the states, yet invited people can't join the states. What the point of transfer event then?

Consequences:
Dead states remain dead, leading states allowed to lose players but can't bring players (100 million migration rating is a joke).

Suggested Solution:
Let invited by Gov people join leading states, it doesn't ruin the game, merge dead states to make them crowded.

State number:
All states

proven tapir Feb 6, 2024, 2:02 PM

#

Observation: State 1196 and 1198 Merged the day before a Transfer event opened, resetting the state to no governor.

Consequences: the state is unable to invite people to join during the Transfer Event

Suggested Solution: Don't overlap Merge and Transfer events. Merge event first, and then Transfer event to allow people the option to move after the merge if they don't like who they've been merged with. Additionally, state 1196/1198 should be offered another transfer event sooner than the end of their next MIGO to make up for this transfer event being messed up.

State number 1196

spiral phoenix Feb 6, 2024, 3:07 PM

#

Observation:
Group message system is horrible, message get cut off or send half or not send at all (no not passing the character limit, which is absurdly low.)

Consequences:
Group messages cannot be taken seriously as they are broken.

Suggested Solution:
Find a much better way to deliver messages in general, many other RTS games do a much better job then sos, it is not that difficult. No not everyone uses Discord.

State number:
All states

dense ore Feb 6, 2024, 3:49 PM

#

Observation:
Super strong players form a super team in Path of Water which makes the game completely imbalanced and ruined

Consequences:
Impossible to play POW when they form such a team

Suggested Solution:
Only allow them to match with a team of similar power or they could never be able to find a match at all

State number:
All states

manic glacier Feb 6, 2024, 5:08 PM

#

Observation:
State Transfer item (Transfer Passes) is very expensive to move and its very hard to obtain it

Consequences:
F2P who want move States but its very expensive to move either live in dead states/conflict states

Suggested Solution:
Expanded Limit Purchases and Discount it during State Transfer time

Alliance Store:

Remaining from 1 to 2
Alliance Coins from 700k to 350k

Festival Bazaar (Pearls Store)

Remaining from 10 to 20
Flawless Pearls from 200 to 100

So F2P can buy Transfer passes too than force to buy Bundles that $10 or higher

State:
All

eager veldt Feb 6, 2024, 8:11 PM

#

Observation:
Annihilation Awaits Event and those states who have merged not getting the play the event

Consequence:
Alot of Players depend on this event to level up their behmouth. With us not being able to play people will miss out on these rewards/

Suggested Solution:
If we cannot play we should be able to be compensated the rewards. That includes the ranking rewards and the boxes that you get from making the donations.

State number
250

sullen vigil Feb 6, 2024, 10:32 PM

#

Observation: states with unfair advantages manipulating the game to get what they desire has royally screwed every other alliance and every other states this shouldn’t be allowed for the health and prosperity of this game.

Consequence: therefore making the game more unfair and more saturated which in turn is making players quit and it will come out no matter how much people try to hide it and lie about it and for their sake and the people who helped them for their integrity

Solution : re roll transfer to prior Tuesday 6th February 00:00 utc plan maintenance to send every player who transferred states back to their original and give their tickets back as compensation and properly recalculate the state power ratings

#438

solemn lynx Feb 6, 2024, 11:01 PM

#

Observation: The block list in game only supports 50 names

Consequence: For players that are in game a long time the list gets filled with trolls and harassing players, and you are unable to add any other people to list that are needed to be blocked

Solution: Expand the amount of players that can be blocked or remove the limit entirely

rocky dragon Feb 7, 2024, 12:32 AM

#

Observation:
There are no events that provide points for crafting energy conversion units. There is no incentive for players to buy the energy bundles or upgrade their energy conversion units.

Consequence:
This is just another feature that was added to the game that only spenders care about.

Suggested Solution:
Add points criteria to SotF and SvS Prep for using Conversion Unit Fragments and for refining Energy Conversion Units

State number
719

golden kraken Feb 7, 2024, 12:36 AM

#

Observation:
R4/R5 need a teleport function like what the govenor has for state merge. Also it is a major pain to set up with no instant gathering.

Consequence:
When setting up a new area with 99 players there is a lot of chaos and people generally port in wherever they can and it's a mess, and there is no way to get people to move.

Suggested Solution:
Add a teleport function and instant gathering for state merge.

State number
517

icy nimbus Feb 7, 2024, 2:23 AM

#

Observation:
Potions for heroes are not very available to acquire and we need a lot of them.

Consequence:
Not able to easily upgrade heroes, as a result some just don’t upgrade at all

Suggested Solution:

have potions more available for purchase in event stores or able to acquire as a more common item during events. Such as Azurtane Heist or Fortress Fight?
2)Allow for potions to earn points on hero upgrade days in events

State number
778

worldly tusk Feb 7, 2024, 5:05 AM

#

Observation:
Unpopular request probably but here we go. When you first released feeding frenzy we got the event quite often, and now it’s rarely there

Consequences:
Players are missing an event full of fun

Suggested Solution:
Please give us feeding frenzy more often. The rewards are not useful at all, but at least those who like it, can play it all day. Only reason I want to spend hours in-game

Submitted on behalf of
Crumbzie #825

Player: crumbsicles

7 upvotes & 6 downvotes

manic glacier Feb 7, 2024, 7:52 AM

#

Observation:
I summarized events that Devs screwed since 2022 and theres no way F2P can play those even almost extinct all F2P friendly events because of greedy devs

Consequences:
Many F2P players fed and upset about the events and devs team involved all events becomes P2P and now players quitting chance are very high

Suggested Solution:
All of this example should reworked and devs team should be ashamed to make many players quitting

List of Fake Events and Options to obtain it:

Hidden Treasures
Treasure Detector Items

20k Biocaps
Side Quests (Ex. Daily Crate 0/21)

Star Ascension

1 Stellar Tokens for 1000 Biocaps (Remaining: 3)
Side Tasks (9 Event different tasks)

Journey of Surprises

5 Jerry Cans for 1000 Biocaps (Remaining: 2)
Remove $1 bundles

Dig'em Up

Re-add 5 Free Digs option
Side Events

Astrowheel

1 Fortune Sphere for 1000 Biocaps
Side Tasks (Ex. Chief Chef)

Mystery Frenzy

1 Blue Tickets for 1000 Biocaps (Remaining: 1)

Feeding Frenzy
Level 2 is really P2W, Level 2 is beatable

Free Undo/Shuffle/Remove from 1 to 5

Value Slots+

Always add side task Challenge: The Most Industrious Chief
Increase Remaining with Biocaps from 2 to 5

Lights and Colors
No. 16 = Unlucky number
Replace task with

Rally Infected Fiend 25x
Complete Daily Crate 0/35
Spend Stamina 1000

Bounty Blast

10 Missiles for 500/1000 Biocaps
Add Side Events

Behemoth Trial

Unlocked 2x Speedups for F2P and Reduce time from 6 m to 4 m, & reduce Final Boss HP 50%
Unlocked 3x Speedups for F2P but no changes
Unlock 2x or 3x but dont fix pause button

Lovestruck event

Hide all players pfp
Cancel it

Ferris Wheel

Side Tasks
1 Topper Star for 1000 Biocaps

Crowbar Event

1 Crowbar for 1000 Biocaps and Purchase limit 1 to 10

Lucky Gashapon

Remove Bundles and keep it old Style (2nd Anniversary ver.)

Transfer Event

Make F2P options to free Transfer (once a year)

State:
All

golden jungle Feb 7, 2024, 9:46 AM

#

Observation
The valentines event has been a hot mess in the past, it seemed to provide a platform for harassment. FP decides to redo the same event, not learning from the past. While it was clear to the devs on February 25, 2022 (see ss)

consequence
While FP preaches a family friendly and a safe gaming environment, they re introduce the event that provides a platform for harassment, knowing the consequences, yet leaving it to the players to deal with it.

solution
Come up with a better event for Valentine’s Day or choose to have no event during that time. The well being of your players (12+) is more important then your revenue.

tidal quarry Feb 7, 2024, 9:51 AM

#

Observation:
a squad with an airplane and 3 tanks moves at the same speed as a regular squad without equipment.

Consequence:
This is not logical and violates the physics of the game and reality.

Suggested Solution:
A squad with an airplane and three vehicles should move a little faster. At least 10% faster than a regular squad without machines and planes.
p.s. and leave the speed of the squad with Travis the same.
ty

torpid kite Feb 7, 2024, 9:52 AM

#

Observation: 
 
So the devs insist on the event that they know is problematic , that caused disgusting behaviour and other players feeling bad and they solution is just RePoRt it. This is very disgusting. 
Also newsflash all events are voluntary but if we do not take part espicially as f2p , spend countless time in game and have to continuously pause real life to clock into sos at set times we will have no chance at sustainable growth .
You all promised not to have this event again it is like the intention of the devs is to make players quit

Consequence: 
Players has no enthusiasm to play, players feel cheated and lied to. It makes players not even want to open the game

Suggested Solution: 
Never do an event of this nature again , do not do anything similar,  give players what they want

State number
All

polar plover Feb 7, 2024, 10:01 AM

#

Observation
Sos is promoting players to break their own terms of service with the valentines day event
.
Roses are virtual goods.
I buy roses.
I gift "transfer" roses to another player. This is against sos tos
Consequence
SOS should not have this event
Solution
Remove the event.

drowsy owl Feb 7, 2024, 10:56 AM

#

Posting for player: fordf100_

Observation: 
[Unable to recall marches from R4 in the absence of R5]

Consequence: 
[An alliance has only one R5 and could still have many R4s as part of leadership. R5 may not be online at all times for certain events or specific times. This prevents active R4s from recalling other R4s that are offline and inactive garrisoned inside a building as it’s limited to only R5]

Suggested Solution: 
[Allow R4s the privilege to recall other R4s from buildings]

State number
[All States]```

#

Posting for player: fordf100_

Observation: 
[Lacking option to stack shields when going offline for prolong time periods]

Consequence: 
[Some of us get extremely busy with real life or sometimes need time off for vacation or an emergency leave for a couple of days, therefore 24 hours of shield is not enough given the circumstances of not being able to come online for a prolonged period]

Suggested Solution: 
[Offer shield stacking for a longer shield duration, for instance, 7 days shield with a reasonable cost of biocaps along with a 1 month cooldown starting from the day it’s activated]

State number
[All States]```

alpine viper Feb 7, 2024, 2:11 PM

#

Observation: gambling within Doomsday and other events

Observation: There is a proven link between online gambling in games and addiction to other forms of gambling in later life, this is an unnecessary thing within SOS

Solution: Remove the gambling on the outcome of battles

stark robin Feb 7, 2024, 2:14 PM

#

**Observation: **
After the state merge, many events that other states continue to have are not available this week. This includes the new style Alliance throwdown, and behemoth events.

Consequence
The players in the merged states fall further behind those in non merged states.

Solution
Provide compensation equal to the rewards from these events (i.e. bio batteries/ behemoth boxes, and the various throwdown rewards we missed)

States
597, but any merged state

worthy lantern Feb 7, 2024, 3:27 PM

#

**Observation: **
In path of Water, players are penalized by having stars deducted if they lose twice in a row.

this is absolutely disrespectful to the players who invest a lot of time in the event
it is often not their fault that they lose if the whole team is bad
the rewards for the time invested are ridiculous.
the game balance is horribly bad

Consequence
Frustration about such an unfair Event in every way

Solution
-No star deduction when you lose.
-better game balance
-better rewards

States
All

merry seal Feb 7, 2024, 6:03 PM

#

**Observation: **
Enlistment duty rate is to low...After SVS I had 600K troops in enlistment and after 3 days I could only get back around 100k

Consequence
There's not really consequences but it's frustrating having troops stuck there for 2 weeks

Solution
Make duty rate faster

State
1185

Screenshot_2024-02-07-17-55-30-685_com.kingsgroup.sos.jpg

safe junco Feb 8, 2024, 7:19 AM

#

Observation: 
 [jemma the joyous used to have a cool mod name. Now it’s boring and not hades related ]

Consequence: 
[there is a lack of hades in the sos discord. This effects me painfully as we are such a small minority we are constantly outnumbered]

Suggested Solution: 
[Jemma the joyous starts the revival of the once great names of hades by first reverting and referring to herself as her old mod name The Hench Man of Hades]

State number
[All States]```

jaunty mica Feb 8, 2024, 9:40 AM

#

Observation: Path Of Water should be open 24 hours

Consequence: players may be unavailable during these all hours when PoW is open,leading to non-participation in the event

Suggested Solution: allow players to have free access to the event without waiting for a specific time

State number All

chilly crystal Feb 8, 2024, 11:23 AM

#

Observation: Lack of emoticon in this game

Consequence: We can't be creative and it is hard to describe things. We need to have a good emoji to actual interpret of something. I'm in state with a lot of granny, I want to able to use it

Suggested Solution: Add more emoji, or let us use emoji from our phone in games

State number :
All ```

sullen badge Feb 8, 2024, 12:08 PM

#

Observations:
Vehicle parts

Consequences:
One free per day is not enough

Suggest Solution:

To add more ways to get
to include in infected rallies
to include in weekly store and all other stores

elder merlin Feb 8, 2024, 1:41 PM

#

Observation:
View Damage only lists the damage that the top 10 on the leaderboard have done

Consequences:
Everyone else outside of the top 10 cannot gauge how well they are doing during trap, and if they should stop joining rallies if they have achieved the maximum rewards.

Suggested Solution:
Add a display of the current damage that the current player has. It can be placed inside the area of the red circle in the attached picture

State:
all states

pastel bridge Feb 8, 2024, 2:50 PM

#

Observation:
📋feedback-reporting doesn't work.

Consequence:
Many people waste their time submitting feedback and 99.99999999% of all the feedback given is ignored

Solution:
I dunno delete the game? (I would say listen to the feedback but I know this will be ignored)

shy oak Feb 8, 2024, 5:32 PM

#

Observation:
Trap time cooldown is 1 day 23h, many alliances have players from different timezones and therefore also 2 traptimes which they switch

Consequence:
We can only go back 1h per trap, so it often takes a few traps to get to an earlier time. We have times that no one likes until we get to the one we want.

Suggested Solution:
Make the trap cooldown 1day plus the remaining time to 0utc like horde, so a traptime change can be done in one cycle.

State number
all states

simple robin Feb 8, 2024, 6:19 PM

#

PurpleFlame Observation:
The most of us have way too many frags in our backpack (especially frags from the oldest gen of heroes) that we don't need anymore and we can't currently recycle them.

WhietFlame Consequences:
By recycling the frags that we didn't need, we could earn skin tickets for skin store or even benefit with points from it .

PurpleFlame Suggested solution:
Give us the option to recycle fragments again. it would benefit all the players.

WhietFlame State Number:
ALL

#

PurpleFlame Observation:
During the alliance showdown, many players don't follow the instructions of their r4s and r5s and they don't move to the other lines.

WhietFlame Consequences:
We have high chances to lose the match in showdown because we don't have the option to move them to other lines.

PurpleFlame Suggested solution:
Give to the R4s and R5s of each alliance the option to move their alliance player from a lane.

WhietFlame State Number:
ALL

toxic tangle Feb 8, 2024, 9:13 PM

#

Observation:
Profile picture and Half picture, players profile, name

Consequence:
Normal profile pictures are boring and not even saying that we need to wait 3 days to change it if we dont like it. We cant use many fonts, some names are invisible and profiles event with half picture look boring

Suggested Solution:
Add animated profile picture and half picture Let us use any fonts we want and allow us to change name color and color of our profile or give us some effect what will be from our frame or title.

State number
All states

#

Observation:
Legendary Resonating Hero Fragment bundle

Consequence:
2 days is not enough for this bundle.

Suggested Solution:
Make this bundle last 5 days instead of 2

State number
All states

#

Observation:
3days, 7days, 14 days HQ skins

Consequence:
Skin tickets given for recycling this nonpernament skins are not enough.

Suggested Solution:
Give us at least 500 skin tickets for recycling 3 day HQ skins, 800 tickets for 7 day HQ skins and 1000 tickets for 14 day HQ skins.

State number
All states

#

Observation:
Daily rewards

Consequence:
Chief XP, Epic and legendary hero badge, Advanced and Epic search map, Legendary skill book are useless for many players.

Suggested Solution:
Remove them and add more healing speeds, vehicle parts, more plasma, biocaps and crystal splinters

State number
All states

dire solar Feb 8, 2024, 9:21 PM

#

Observation:
The algorithm for POW is a complete failure, how can a team with a total strength of 350 million play against a team with a total strength of 1.5 billion? you could say it depends on the rank in the event, but there are screenshots of bronze teams playing against diamond teams. Players are no longer playing this because there is no balance in the event . If strong players want to unite and play POW together, then let them wait for a match until an equal opponent is found, but there is no need to feed them food in the form of weak players.

Consequence: Players are not participating and in fact quitting the way things are now. Why even spend money on the game if you have 2 PVP events a week and even there you can’t do everything professionally? Path of water was one of the few PVP events that made it possible to enter the game and play immediately without waiting for a certain day of the week

Suggested Solution: You could consider a system in which at the start of pow each player will be given 10k coins, for example, with which he can rent heroes, equipment, and aircraft. This at least would make the event more interesting for players.

State number
all states

formal perch Feb 8, 2024, 9:35 PM

#

Observation:
The higher the troop tier gets released, the more resources they consume for training and healing.

Consequence:
Sometimes the level 9 tiles aren’t enough to be gathering from. People run out of resources and are in a dilemma.

Suggested solution:
Release more higher level gathering farms. Reduce the farming time across all tiles so higher level ones won’t need like 2 days to gather from.

random axle Feb 8, 2024, 11:31 PM

#

Observation:
Newly merged states do not have Showdown, Throwdown, Journey of Glory or Behemoth rallies this week.

Consequence:
Players have missed out on a lot of rewards from the missed events, which is not their fault, and creates a sense of unfairness.

Solution:
Provide all players with the rewards for the missed events. This is the only fair outcome and would show the players that FP are listening.

States: all those newly merged.

edgy girder Feb 8, 2024, 11:53 PM

#

Observation:
Peace Shield we can purchase up to 1 day

Consequences:
People who lived in conflict state and they busy irl and didnt open the game for many days, and ended zeroed in conflict state

Suggested Solution:
Add Peace Shield 7/30/90 days so they are safe from conflict state, or if they aren't shielded during conflict state, Add temporary buff that can Increase Troop Lethality and Health for 3000% and the effects will gone once inactive + unshielded players online

State
All

jaunty mica Feb 9, 2024, 12:28 AM

#

Observation: add daily counter here, how many fiends have i killed, since there is a scale where 5 gives the most rewards, upto 8 gives purple frags and after that just rss and speedups

Consequence: players may forget how many fiends they have killed which wastes stamina checking it out

Options for this one READ

1 Blue Ticket for 1k Biocaps Remaining: 3
1 Purple Ticket for 3k Biocaps Remaining: 1
1 Gold Ticket for 10k Biocaps
Remaining: 1

If you keep that name but still P2P?
Add Options to rename 3 of it or just delete entirely

Mystery Frenzy ⭐ (MyF)
Vending Mystery (VM)
Mystery Box Mania (MBM)
Delete this useless event and fix Mining Mayhem (Very Recommended)

States:
1-1290

white lark Feb 10, 2024, 9:01 PM

#

Observation: Event Path of Water - You are teamed up with weak players, loose, and penalized by thier poor play.

Consequence: After 2 loses, you are demoted.

Suggested Solution: Incentivize the MVP of the loosing team by not counting that loss as a count towards demotion. That way even if the team sucks, the better players are motivated to still do their best.

State Number: 866
2 upvotes

worn bloom Feb 10, 2024, 10:11 PM

#

Observation:
Mining mayhem

Consequence:
players see that..
Devs fix bundles bug which give benefit to players and ignore all others bugs which players asking for it

Suggested Solution:
fix mining mayhem before Migo .. or just bring it back... no need fix anything

State Number:
All states

strange cloak Feb 11, 2024, 1:53 AM

#

Observation:
The Value Slots event has the Pull button placed at the exact same position as the Purchase Lucky Coins bundle. As soon as the coins are used up, the purchase dialog pops up and if you don’t stop tapping fast enough, you buy the bundle.

Consequence:
Unwanted purchases

Suggested Solution:
Have a confirmation pop-up for all purchases, regardless of method of payment. Or allow this to be reversed.

State number
589

grizzled mantle Feb 11, 2024, 9:01 AM

#

Observation
The tooltip for duty is a lie. Duty doesn't work how you say at all and remains a mystery and annoyance to all players. See screenshot. Point 1 is untrue and a load of lies.

Consequence
Nobody knows how it works. Customer support cannot explain it. Your troops don't return in the manner expected and the duty rate fluctuates wildly.

Suggested solution.
Do away with all forms of weird math on how it increments or decreases. Just set the duty rate to 25000 at all times and let the dailies grant a boost. No more complexity or misunderstanding.

plush pasture Feb 11, 2024, 10:47 AM

#

Observation:
Sometimes you want to redo your HQ or island and remove al boulding and decorsting

Consequence:
Removing has to be don 1 by 1 or it's a road or pad, where you can select 1 line only.

Suggested Solution:
1 button you can press to remove al boulding and decoration in HQ and island with the quesion if you really want to do this

State number
All states

unkempt bear Feb 11, 2024, 12:21 PM

#

Observation: Todays RR. Me with one of strongest account in that alliance can't kill even 10% of enemy building with my full rally. They have 4-6 players that size. We are all f2p or just low spenders but meet people with all red heroes. all resident evil heroes with frames. monkey skins, red behemoths and permanent wings? on top of that marchtimes still displaying random stuff sometimes

Consequence: first RR in 4 years I quit before the end. you push more and more players to quit the game with this broken matching. waiting two weeks for favorite event to then just get fed to payers.

Suggested solution: should be obvious. fix matching. fix your bugs. SHOW ANY PRIDE IN YOUR WORK AND TEST STUFF

shy oak Feb 11, 2024, 1:21 PM

#

Observation:
No general fragments in the Value Vouchers shop.

Consequence:
No chance for F2P to upgrade for example the Resident Evil heros. And you could even buy vouchers, so also no income for the developer from this shop! 🙈

Suggested Solution:
Bring back the general fragments in this shop so F2P can at least get 10 of those each round.

State number
All states

rich burrow Feb 11, 2024, 4:41 PM

#

Reposting in behalf of hackleberry

Observation: 
 Players in POW sometimes blocking the game, as they don't confirm any matches 

Consequence: 
When this happens, players then get bored and don't play POW 

Suggested Solution: 
Punish the players did this. Give them ban for 10 minutes to play or make them lose double points. 
State number
All states```

🔼 1 🔽 1

Screenshot_20240211_163814_Doomsday_Shelter_Survival.jpg

fluid skiff Feb 11, 2024, 5:12 PM

#

Posted for player: grumpygandalf

Observation: Trap highest level is very weak.

Consequence: we kill the monster with the first wave.

Suggested Solution: add higher levels with stronger monsters.

State: 387

#

Posted for player: grumpygandalf

Observation: Horde highest level is very weak.

Consequence: no one burns anymore, not much need for reinforcing anyone

Suggested solution: Addbhigher levels that are stronger

State: 387

rain coral Feb 11, 2024, 5:28 PM

#

Observation:
Tactical emotes are useless feature

Consequences:
I know it took lot of time and programming skills to introduce those into gameplay but features like these are almost never used and not helpfull to any player.

Suggested Solution:
Remove them and compensate us with rewards because we had to watch announcements like it's some kind of breakthrough, while it was useless feature.

State:
all

green iron Feb 11, 2024, 7:39 PM

#

Observation: 
 Rallies against Behemoths do not appear in alliance chat like regular rallies.

Consequence: 
Alliance members are not notified that a rally against Behemoths has been started. Results in missed points for the alliance due to lower participation.]

Suggested Solution: 
Include Behemoth rallies into the state chat and offline notification like all other rallies.

State number
309 and all.

toxic tangle Feb 11, 2024, 9:25 PM

#

Observation:
Capital Clash

Consequence:
Rewards in Capital Clash are outdated

Suggested Solution:
Remove old rewards and update Capital clash rewards based on state age,

State number
All states

rocky heath Feb 11, 2024, 9:43 PM

#

Posted for multiple players in state 1000
Observation: there is no option to add your own sound effects to different parts of the game.

consequence: there are no consequences. It would just make the game more fun because we don’t really need more stickers.

Suggested Solution: Instead of adding more stickers, they should add sound effects for different parts of the game like Intel, recon, attacks etc.

State number: 1000 (ALL States)

#

Posted for KingBob’s Banana
Observation: there are no red crystals in the POW store.

Consequence: we cannot collect them in advance for T12 that we are getting tomorrow.

Suggested Solution: add them into the store for states that are close to getting it.

State: 1000

toxic tangle Feb 11, 2024, 9:47 PM

#

Observation:
Path of water

Consequence:
Sticker custom crate is same every single time path of water returns

Suggested Solution:
Give us different sticker crates for different hero and allow us to exchange or recycle spam of nanami custom sticker crates we got in backpacks

State number
All states

toxic tangle Feb 11, 2024, 10:22 PM

#

Observation:
Buldings what are taking space in settlements for nothing

Consequence:
Blast shelter, tower lookout, broadcasting office, this buildings are just taking space in settlement and there will be soon no space as new building keep on arriving.

Suggested Solution:
Allow us to hide blast shelter, tower lookout and broadcasting office

State number
All states

#

Observation:
Feeding frenzy

Consequence:
There is no way to win this event as F2P

Suggested Solution:
Change it so players can actually win this event at least once without spending.

State number
All states

wide breach Feb 12, 2024, 12:23 AM

#

Observation: Angelica/Selina are impossible to get as it is only for the top 5-10 players which are always Whales who spend 100's of 1000's of dollars. There is no way for moderate spenders, let alone F2P to obtain these fragments.

Consequences: Playing RR today against a team who had a bunch of players with one or both of the heroes were able to burn a P13 with over 14M troops with one march. That is absurd. I am close to 6B BP and get wiped out despite having top heroes/tempest arms/apes/dinos etc... First time in a long time, that I wanted to leave RR in the last 15 mins as I was out of troops.

Suggested Solution: Sadly, I am asking for a package that offers these heroes at a normal rate like the rest of the heroes. They have been out long enough and the whales who are already incredibly strong do not need the extra power to wipe out an alliance with one player. We shouldn't have to sell a kidney to be competitive, none of us are trying to be number 1 as no one can keep up with those players who get free diamonds/bios/frags/upgrades etc...

State Number: ALL

split bay Feb 12, 2024, 1:02 AM

#

Observation:
Many states have a TON of dead alliances with players who have been inactive a year or more. Example attached.

Consequences:
States appear more active than they are, have a higher BP than truly exists. This gives a poor picture of states that would benefit from a merge.

Solution:
Remove any account that is inactive more than 1 year from the states. You don't have to purge the account from SOS. Put them into a dummy state or something to that effect.

toxic tangle Feb 12, 2024, 1:43 AM

#

Observation:
Value vouchers

Consequence:
Legendary resonating hero fragments are gone from value vouchers

Suggested Solution:
Add Legendary resonating hero fragments back to Value vouchers store.

State number
All states

sullen badge Feb 12, 2024, 6:44 AM

#

Observation:
Feeding frenzy event is over

Consequences:
It’s been added in Migo and the event is over already

Suggested Solution:

Compensate players for point loss as not everyone can buy state event task pass

split lotus Feb 12, 2024, 8:29 AM

#

Observation:
Releasing 5 generations to align all states without compensating us. Doomsday will be so much fun with this setup!

Consequence:
I will have an ok first march. Mediocre second march. 3rd - 6th march will be utterly useless/crap/bad - whatever description fits

Suggested Solution:
Make them into equal old general as you have been told a dozen times already!

State number
755

stiff breach Feb 12, 2024, 8:49 AM

#

Observation:
There are no mines on the map.

Consequence:
if there are no mines, there will be no crystals-we will not be able to buy out the Migo store.

Suggested Solution:

let people NOT registred for Doomsday still register for normal RR
compensate every 2 weeks for missing RR oppertunity
just fix stuff instead of always breaking it..

State number
All states

inland flax Feb 20, 2024, 4:02 AM

#

Observation: Many players can only participate in Azurtane Heist (AH) at 2utc. We make every effort on Throwdown Tuesdays to register at reset and secure our spots. However, for at least 3 times while MIGO is active, Azurtane Heist was missing from the events list at reset and remained missing until we gave up searching. We miss the 2utc fight, and we are still expected to find time for AH after 2utc when the event shows up on the list.

Consequence: Players who have made every effort to participate in the one slot that fits their schedules miss AH and MIGO rewards, because KG could not keep their events list updated.

Suggested Solution: Players should not be expected to check for fixes to the events list throughout the day. If KG misses an event at reset, it should be skipped and every player compensated.

State number: 198

simple robin Feb 20, 2024, 5:09 AM

#

Submitted for fireki77en

PurpleFlame Observation:
There are way too many icons on the screen from events.

WhietFlame Consequences:
It becomes harder to access to useful icons this way.
It's annoying and frustrating because many icons do not add value, since they are linked to non-urgent tasks that players can easily look up.
Some useful icons/buttons,like the fast healing button for example, extend into interactive icons which makes makes the whole healing process slow.

PurpleFlame Suggested solution:
An improvement would be to hide all non-urgent/unhelpful icons.
Digging,fast healing button during SvS and SvS scores can stay. Events happening right this moment (like RR and KOH during the 1 hour when the fight is going on) and dino rallies (only when you have more attempts) are important. Just about everything else can go. We don't need things like Doomsday, KOH,crystal mines and AH staying there for days.
Otherwise, please give us a way to hide all of the icons we want.

WhietFlame State Number:
198 & for ALL

manic glacier Feb 20, 2024, 9:18 AM

#

Observation:
Lucky Ferris Wheel unplayable some newer states

Consequences:
F2P cant even try Lucky Ferris Wheel due to not side event like Valentine Event

Suggested Solution
Add Side Events that rewarded Stamina and Star for Lucky Ferris Wheel

State:
1289-1290

stoic seal Feb 20, 2024, 2:53 PM

#

Observation:
No heist rewards. Says not achieved
It has been over 10 hours. They should be there.

Consequence:
Played but not get rewards

Solution:
Fix so I get rewards.

STATE

raven mesa Feb 20, 2024, 7:30 PM

#

Observation:
Azurtane heist gives very limited rewards, barely any use for older states as they have to much badge tags and they useless for them now

Consequences:

Players benefit less from this event and will participate less , some wont even attend this event

Suggested solution:

Add new kind of system like pearl shop or doomsday store or pow store where we can choose from many items , behemoth frags aircraft components hero potions etc.

States:
All states

mystic sedge Feb 20, 2024, 8:11 PM

#

Observation:
[12 months passed and new Doomsday season started and No Reservoir Raid Legion 2 for Alliances participating in Doomsday... And what SOS developers did so far? NOTHING]

Consequence:
[Negative. Players who are not participating in DD lose 2,5 months of progress in MIGO either they stay in their Alliance which signed for DD, go to another alliance for all DD season or rotate between 2 alliances... trap, Alliance Throwdown, Alliance Showdown, Trap, Alliance Dules, King of the Hill... since only alliances who are not signed for DD are dead alliances with not high ranking / progress in mentioned events ]

Suggested Solution:
[There is no change which can lead to positive outcome already.... FP just one more time showed how they "care"]

State number
[704]

toxic tangle Feb 20, 2024, 9:36 PM

#

Observation:
Azurtane Heist

Consequence:
Players are not interested to play event with outdated rewards and bad matchmaking

Suggested Solution:
Update rewards based on state ages, make this event worthy to play and fun with good matchmaking.

State number
All states

#

Observation:
Value vouchers

Consequence:
Not enough value vouchers for biocaps

Suggested Solution:
Allow us to get at least 200 value vouchers for biocaps instead of 100

State number
All states

torpid kite Feb 21, 2024, 2:33 AM

#

Observation: 
 The devs continue to insult the players with false hope and lies,  and the only time they make something easier it Is because  they make something harder or introduce something new.

Consequence: 
Besides All the topics I will just mention throwdown.  The golden fists never decreased in troop score so no one wants it , fine we got to live with it but why are f2p alliances smothered with bundle tasks that we keep  deleting ? 140 tasks which are a waste pops up in abundance as well when the 210 points makes the most sense to do . It is not about algorithms or what players want but kg trying to increase spending and item usage .

Suggested Solution: 
Let golden fists go back to how they were
Increase 140 point tasks to 210 points without increasing the requirements 
Let the 210 points tasks become 310 points without increasing requirements 
Increase the frequency of higher gathering , explorer, infected  and fiend tasks 
Lower the frequency of bundle tasks 

State number
All

livid loom Feb 21, 2024, 2:45 AM

#

Observation

Screen rotation

Consequences

Can you please restore the auto screen rotation function as before? It's been months and you haven't restored this feature.
Tbh, this makes me uncomfortable when playing because I have to make my phone stay in that position.

Solution
Please enable screen rotation

State
All

manic glacier Feb 21, 2024, 9:31 AM

#

Observation:
Dev team is really ignorant

Consequences:
More P2P event and more F2P players will quit this game

Suggested Solution:
Please read every useful feedback

State:
All

pastel bridge Feb 21, 2024, 10:06 AM

#

Observation:
It was said we would get compensated with 300 Completion Potions (adv.) because devs put Potions for Gen 7-12 in Operation Resurgence store when the state is already at Gen 17. I wake up this morning and find I did not get any potions in my mail only to find out I had to buy the Gen 12 potions to get the compensation. HOW DOES THAT MAKE SENSE???

Consequence:
Those who did not buy the Gen 7-12 potions did not get Adv. Potions.

Solution:
Maybe you should've just sent all the states with Gen 13+ the potions instead of only to those who bought the Gen 7-12 potions. Because now states that do not have Gen 13+ have Adv. potions.

State:
All

calm girder Feb 21, 2024, 1:10 PM

#

Observation: I honestly think you should remove MIGO tasks that only 60% of a full Alliance can complete without spending the coins to do so. and this 60% also has to have a specific free time to be able to complete this task, because we don't choose the RR and KoH times, you who choose, making it even more difficult for people to plan for this event.
The amount of free coins you provide to escape 2 KoHs and 2 RRs monthly is not enough (more or less 20 until the end of MIGO)

Consequence:..

Suggested solution: trade these tasks for other weekly tasks that any player can complete, examples: "participate in 1 PZ " (also taking advantage of the opportunity to improve these prizes from 3 years ago) "kill 30 fiends" many things can be done, and it would not be generating so much stress because of the DD (just a little stress)

haughty carbon Feb 21, 2024, 3:36 PM

#

Observation: Hero challenges take too much time. 20 minutes for one level is a lot.

Consequence: It can take 1h just to finish 3 levels especially at higher levels. This is a daily event and we have many other events to do + intels, dailies etc. It's too much. Making events so long doesn't help. Some already can't do all events. It's even worst for people with other accounts.

Suggested Solution: Make hero challenge less long. I think something like 5 minutes per level should be more appropriate. This can be done by reducing the number of waves or making it in 1 section instead of 2 per levels.

State: 973, but apply to all states

fast topaz Feb 21, 2024, 3:59 PM

#

Observation: 
Major events like Alliance duels, Doomsday, etc need to not be on the same days and SHOULDN'T be during the week when most people are working.

Consequence: 
Players are unable to join events due to real life. Unless you start paying us to play this game, we can't quit our jobs to play this game. You need to be considerate to your player base and not push major events to weekdays. This causes players to feel left out and they quit playing the game. Which will lead to loss of revenue on your part if no one is left to play the game.

Suggested Solution: 
Doomsday should replace rr on Sundays. Alliance duels need to have multiple days for options so it can be adjusted appropriately based on other events going on. 

State number
1095 but effects everyone

pallid rune Feb 21, 2024, 4:32 PM

#

Observation:
Skin recycles after maxing them gives poor skin tickets in most cases

Consequence: many f2p can not even complete 5-6 collections neither have a good chance at Island buffs.

Suggested solution:
Allow us the option to gift skins/statues once we maxed them.

State number:
All

shadow plinth Feb 21, 2024, 5:06 PM

#

Observation: some terminology for statistics in the events can be a bit ambiguous, such as rate. Rate could mean more products in a fixed time or a fixed production in a shorter time.

Consequences: people are confused about the game mechanics and not getting the results they expect in new events

Solution: add a description of terms used in a glossary or definition format in the event main page.

States: all

stoic dirge Feb 21, 2024, 9:19 PM

#

Observation:
The player would like to have an option to delete messages in game.

Consequences:
The player sent a message in the wrong chat and would like to delete it.

Solution:
add an option to delete in-game messages on chat.

States:
All

short swan Feb 21, 2024, 10:00 PM

#

Observation:
Concept of AD is very goo d as it allows for players to battle alliance v. alliance in other states however there are some issues with interface and other features.

Consequences:
Becomes a less involved event as some alliances don't even build buildings and makes for clumsy and pointless to bet and pick alliances to fight with no buildings to fight.

Solution:
Assign auto wins as the rules allow for in AD or don't include alliances that don't even build the buildings.

States:
All

#

Observation:
Bidding system is poor and too quick. Alliances with leadership not available at reset run the risk of being put against other very strong teams that they can't compete with or against teams without buildings.

Consequences:
Sometimes leaders are unable to even choose an opponent if not on in time or have to pick an opponent that can't fight or too strong. Lost morale, points, and/or rewards what is lost and even worse, players begin to not want to participate.

Solution:
Please revamp and improve the bidding system for picking opponents in AD.

States:
All

rose sedge Feb 21, 2024, 11:42 PM

#

Observation: Doomsday should be how it was last year and on Sundays.

Consequences: Doomsday on Thursdays is almost impossible. Its a workday/school day and most don’t have the ability or luxury to put work aside to play the game which could potentially cause a loss for the alliance. Theres also just too many events during the week, we already have Alliance Duels on Thursdays, Horde maybe even trap etc and then MM eventually. We have too many important events during the week. The weekend needs to be utilized more.

Solution: Doomsday needs to be how it was last year. RR on Sundays and if theres a loss then the alliances have the chance to make it up on Thursdays. Also, can showdown rewards get an update?? Quick healing for CC?

States: 907 but impacts all states.

jaunty mica Feb 22, 2024, 1:52 AM

#

Observation:
Lime/coal it should be something separate from crystal mine

Consequence:
People F2P and Players who don't spend a lot time can't they have a problem with expanding the number of mines in a project. It's hard for a player to choose what they need more because lime/coal will be useful for upgrading buildings to gain extra % of stats. and crystals are needed in the store therefore it should be something separate or at least cheaper in project.

Suggested Solution:
reduce the cost of mines in the project or change the crystals to be a separate mine that lime/coal does not affect

State number
All states

elder sequoia Feb 22, 2024, 9:17 AM

#

Observation:
Refresh for exchanging aircraft/heli parts seems to appear only once a week with a limited number of available attempts per exchange.

Consequence:
Those who have a cool bunch of either type of parts find it hard to use them up because of this. Its really annoying having to wait for sufficient amount of materials needed for each upgrade this many days. This doesn't allow players to get their points from events which require you to upgrade either aircraft or heli as you end up not having enough materials to get those points, such as usage of Special Coating in Journey to Glory event.

For example with this many of Superalloy and being able to get max 5 extra Special Coating per week its impossible to fairly continue upgrading your heli as the higher level of components you have the more materials it requires per upgrade and this way its not always possible to get enough Special Coating for even just one upgrade, it takes 2-3 weeks on average to get a single upgrade done.

Suggested Solution:

Please change the weekly refresh to daily refresh for exhanging those materials.
Please increase the available limit of exchanges to for example 20 from current 5.

Those 2 ways would let players who struggle to get sufficient amounts of materials via exchanges to get them sooner by like 3-4 days lets say instead without the need of feeling pressured by time and it will be easier to get points in such events. Also this will let those having a lot of either material to use it up faster.

State number:
492/All

haughty carbon Feb 22, 2024, 11:23 AM

#

Observation: No opponant found in AD. This is a problem many face since the event exists and it's still not fixed.

Consequence: Lost of points.

Suggested Solution: Find a way to make sure we all get opponant by making a better selection system.

State: 973, but apply to all states

zinc glen Feb 22, 2024, 1:47 PM

#

———————————————————————————

Observation:
The large march skin animations within KotH does not add any value to an already bogged down (graphically) event.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Adjust the marches such that the skin animations are minimized, toggle-able (like settlements effects are), and or just outright disabled within the event map.

State Number:
1000

———————————————————————————

small flume Feb 22, 2024, 5:25 PM

#

Observation:
Automatic Bubble when getting hit during AD

Consequence: attacks on settlements
are not possible anymore. So devs removed the best part of AD.

Suggested Solution:
Remove the automatic bubble again. People can bubble by themselves, if they dont it‘s on them.

State number:
1000

stoic dirge Feb 22, 2024, 5:27 PM

#

Observation:
There is a lack of variety of HQ skins for sale.

Consequence:
The player would like to buy HQ skins but has no options.

Suggested Solution:
Put many HQ Skins options for sale.

State Number:
All

open pier Feb 22, 2024, 6:15 PM

#

Observation:
There is too much going on all the time. You're throwing a handful of crap at the wall hoping to see what will stick. Change is amazing in moderation. SoS cannot survive on just whales and mega whales. You need to middle and low spenders.

Consequence:
Your player numbers will continue to drop drastically, you already killed Free to play, and low spenders. You are now squeezing out the mid spenders. Your rally leaders need joiners.

Suggested Solution:
Slow down, or drop your prices so everyone can keep up. At least at a pace where super whales can at least catch up. You just released new aircraft when we have mega spenders that havnt even maxed their previous systems..

State Number:
All. 1200 will soon merge with 100 at this rate 🤣😏

sacred hamlet Feb 22, 2024, 6:18 PM

#

Observation:
There are so many heroes (way to many i.m.o.) with different skills and now also different hero types (Berserk, Control, Resilience) where it is completely unknown which combinations of heroes works best, or which tempest gear works best on them or what the effects are against different opponents.

Consequence:
I have no idea what I'm doing when sending a march and often the outcome of a battle is very unclear to me.

Suggested Solution:
Create a building where we can do (free) testing of our marches.
In this building we can select a virtual opponent where we can assign heroes, skill lvl, completion lvl, tempest gear, behemoths, etc...
Next, we can attack it with our own selected marches.
And we get detailed reports to perform our analyses.

State number
333

thorny parcel Feb 22, 2024, 6:58 PM

#

Observation:

Developers demand money constantly but they do not give equal fight oppurtunity in events.

Consequence:

Less people attend events. Mid-size allies matching double size of them and losing events.

Suggestion:

Change matching settings in raid, doomsday, KOTH and others or cancel events and give us a peace.

lilac marsh Feb 22, 2024, 7:37 PM

#

Observation: 
Alliance duel:
5 min rally time, extra long marching, maximum 3 marches possible

Consequence: 
Player can’t help in all towers and reinforce, in the 55 min ongoing event we lose the half in waiting for rallies marching and then watch the march like we are at the CC slow like a snail

Suggested Solution: 
Give us 4 marches, 1 min rally and a normal marchtime so that AD can be a fast funny fight

State number
530, but probably all```

vagrant monolith Feb 22, 2024, 10:07 PM

#

OBSERVATION:
Hero challenge.
The hero challenge has a delay/ hook/ and freeze. During the hero challenge it gives issues with delay or freezing even at times kicks a player out.

CONSEQUENCE:
Causes the player to not set towers or use abilities of heroes when needed in challenge to survive. When the game kicks you out more then 3 times in one day, yes you get your chance back, but you are so frustrated from retry that you rather just give up even if you try 1 speed. Yes Normally I do 3 speed exploration.

SOLUTION:
Rework and debug the hero challenge, check the coding and smooth the play.

STATE NUMBER:
1105 , not sure about other state but happens on both my accounts in this state and know of others experiencing same issues in this state.

dire solar Feb 22, 2024, 11:14 PM

#

Observation:
Rushing out events leads to bugs, break downs in the system and disappointed and unhappy players

Consequence:
Players encountering what seems like a poorly planned and executed event then have to deal with the ramifications of the bugs/break downs, in some cases causing loss of rewards and or items. This in terms reinforces the belief that the DEVS do not care to many within the player base.

Suggested Solution:
Take the time to make sure that you have ironed out all the large bugs before releasing new events or items in game. Spend more time fixing the things that has been repeatedly reported as broken and less time releasing more and more
State number
all states

karmic wharf Feb 22, 2024, 11:26 PM

#

Observation:
The game is very busy it feels like a part time job!

Consequence:
Some events get missed, some people can’t make it due to real life.

Suggested Solution:
Make it so there is less events in the week!
Remove events no one really likes!
Don’t double book events

State number:
All

torpid kite Feb 22, 2024, 11:45 PM

#

Observation: 
 The game offers so much red dots , icons and waste of time pop ups

Consequence: 
Since the introduction of treasure capsules , the incubator no longer indicates that it is finished( not sure how many players are affected but I only know one who says he sees the bio cap icon as well) ,troop drill no indication that you can send troops no count down for  your time to join AH  on the screen for your desired time but warning a,bundle is expiring soon.  

Suggested Solution: 
Let players see the biocap icon like before for the incubator 
Let count downs be on your screen for AH ontop the icon or on it
Troop drill can also have  a message that you have an attempt available. 
Makes things that benefits players easy accessed and have reminders 

State number
All

edgy girder Feb 23, 2024, 12:02 AM

#

Observation
Mystery Mania keep added for nowhere

Consequences
This causes F2P angry and more quitting

Suggested Solution:

Add Gen 2 Tempest to the regular crafting pool without design data needed or give back the design data when dismantling them, so you can try for a good piece to ascend again.

State number : 365

tidal quarry Feb 23, 2024, 1:13 PM

#

Observation:
All people are using gold essence and strives for it. Purple essence is useless and accumulates in everyone's backpack.

Consequence:
Another item accumulates in a backpack, takes up space and is an eyesore.

Suggested Solution:
add the ability to sell or exchange these fragments and essences for coins for the TEMPEST ARMS store. or convert them to gold essence somehow. PLEASE!

chilly crystal Feb 23, 2024, 5:27 PM

#

Posting for player - rena - 

Observation: Sharing material in game from another player

Consequence: For F2P it is hard to get materials like gears, badge. And for higher players, they will easily get it. I know we can get it from supply convoy, but it is a little amount. High player always get higher rank in CC or SVS and they collect more badge but they're maxed. It is not that useful for maxed player but useful for F2P. 

Suggested Solution: Let us share inventory/backpack, or make number in supply convoy more bigger and have more option. 

State Number : 925 but for all state

hollow kettle Feb 23, 2024, 6:47 PM

#

**Observation: **

Since the game's release in 2019, numerous technological advancements have been introduced for individual players. However, the overall environment (state) has experienced 0% change, with infected levels capped at 30 and field levels at 5, reflecting conditions from the outbreak.

**Consequences: **

The existing game environment lacks excitement, and the wasteland feature seems to offer little engagement. Daily activities have become somewhat predictable, leading to a subtle decline in the overall enjoyment of the game. While the presence of friends adds a positive social aspect, there is a notable opportunity to enhance interest and satisfaction within the game.

**Solution: **

Introduce a free upgrade system for each state. Allow alliances to internally collaborate to enhance their territory and then foster inter-alliance cooperation to upgrade their state with new technologies. These state technologies could yield items for individual and alliance upgrades. Additionally, implement the use of state technologies in strategic svs battles against opponent states.

Benefits:

-> Encourages collaborative efforts among players.

-> Eliminates the dull and purposeless state environment.

-> Introduces strategic planning elements to the game.

-> Increased player interest and satisfaction may lead to sustained spending, indirectly boosting revenue for Funplus through enhanced player engagement.

stoic dirge Feb 23, 2024, 8:32 PM

#

Observation:
CS service for lost/hacked accounts is very slow and poorly optimized.

Consequences:
The player was hacked more than 10 days ago and CS did not solve his case, so he stopped playing along with several other people, as he lost a lot of time and money on the account.

Suggested Solution:
Optimize CS response time to solve this type of problem.

flint aurora Feb 23, 2024, 9:38 PM

#

Submitted on behalf of: Gidi 492 aka realgidi
Observation:
During event be more specific on when the actual event ends and when the store for that event closes

Consequence:
It is very confusing when an event actual ends but the countdown still shows time because the store is still open.

Suggested Solution:
Have a countdown for the event and a separate one for the store

State number
492

tawdry wedge Feb 23, 2024, 10:54 PM

#

Observation:
Intel, bunkers, daylis, fiends, explorer rewards r outdated
Consequence:
People r annoyed

Suggested Solution:
Update rewards from this events

State number
All

manic glacier Feb 24, 2024, 12:02 AM

#

Observation
Journey of Surprise keep added for nowhere

Consequences
This causes F2P angry and more quitting

Suggested Solution:

Please either get rid of that option in migo store completely, change it into the completion potions Adv. or increase the amount of available completion potions Adv. in the migo store by another 1 or 2 options showing up there for old states that use those potions and have gen 13+ ongoing.
If we still have to buy those old potions from migo store as the only available to us option there, please make some sort of available material exchanges going on in either backpack's recycling center or via regularly appearing exchanging event like those we used to have in good old days where players used to exchange something no longer useful to them to much more useful stuff those days. The old potions could be exchanged there into the newest ones by either way in case players may purchase them, with no need for them to feel like stepping backwards with no success or being put down.

State number:
492, but this applies to all states that have migo going on currently.

cosmic meteor Feb 27, 2024, 2:29 PM

#

Observation: 
The Lucky Slot Pass will display 30 Value Coins and 3000 Tokens at 100% progress. But you only get 20 value coins and 2000 tokens.

Consequence: 
Free items are counted in and give the players the impression they get more items then they actually get. Players are deceived that way or at least get mislead about the package content.

Suggested Solution: 
Show the right amount of contents or distinguish at least between the free content and what’s bought.

State number
420 / all states

stoic dirge Feb 27, 2024, 2:42 PM

#

Observation:
little variety of stickers/emojis

Consequence:
The player doesn't have many sticker/emoji options to use in their conversations.

Suggested Solution:
Add more varieties of emojis/stickers

State:
All

manic glacier Feb 27, 2024, 3:37 PM

#

Observation
Hidden Treasure keep added for nowhere on random days

Consequences
This causes F2P angry and more quitting

Suggested Solution
Remove this event or Add Pass that gain 1 Treasure Detector

State
All

sharp schooner Feb 27, 2024, 4:42 PM

#

Reposting in behalf of Max Bure

Observation:
Rewards for mini games in state of survival official website is really low. Players are unhappy due to low tier rewards

Consequences:
Players don't feel motivated to play mini games, because rewards are not worth the time they spend playing mini games

Solution:
Make rewards are bigger and valuable to players

State : All states

🔼16🔽1

keen ledge Feb 27, 2024, 6:44 PM

#

Observation:
[suggestion for PC version of the game]

Consequence:
[decided to try pc version of the game, but noticed, that when trying to install the game, it won't let you chose different than default disk drive for installation]

Suggested Solution:
[please add this option in the future update of installation file, it is important to lots of people]

State number
[any state]

karmic wharf Feb 27, 2024, 8:03 PM

#

Observation: 
To many players it feels like Reports, feedback, suggestions, and more are being ignored 

Consequence: 
It is pushing away players, players done want to report feedback anymore because they feel their voices aren’t being heard 

Suggested Solution: 
1. bring polls to discord.
2. Show people they are being heard 
3. Provide more information and updates on, ongoing tasks
4. Provide a 24 hour quick response team for certain situations. 


State number
All states```

rain coral Feb 27, 2024, 9:01 PM

#

Observation:
Ray's place is rewarding players with so little actual generation hero fragments/completion capsules per biocaps used.

Consequences:
Most awaited event for every player in this game has been ruined, lots of players are frustrated.

Solution:
Since rewards are now nerfed, cut the price of biocaps needed per spin. from 1500 to 750 would be fair.

State : All states

flint aurora Feb 27, 2024, 9:19 PM

#

Submitted on behalf of: black04358
Observation:
Alternative way to buy packs such as exchange program for biocaps to diamonds or allow pack purchases with biocaps

Consequence:
Some items can never be obtained except through purchases

Suggested Solution:
If able to purchase packs with biocaps, this would make everyone happy

State number
All

sullen crescent Feb 27, 2024, 11:45 PM

#

Observation:
Ray’s Place gives less hero fragments now

Consequence: It’s increasingly harder and harder to max out heroes, especially for players that rely heavily on Ray’s Place.

Suggested Solution:
Increase the amount of hero capsules that can be optioned through Ray’s Place. Maybe give 200 hero capsules per 120 total spins

State Number:
All

rocky dragon Feb 27, 2024, 11:47 PM

#

Observation:
Gen 15-17 heroes do not have the option to convert generic gold hero frags into character frags, unlike Gen 7-11 did.

Consequence:
Players can no longer earn points in events such as SotF and the hero fragment points event for using generic gold fragments.
Generic gold fragments continue to be a big part of the game. They are awarded as event rewards and they are available in the stores. Not allowing players to score points for using these items further separates the ability for F2P players to participate in events.

Suggested Solution:
Add the use of gold, purple and blue generic fragments back to the point scoring criteria for SotF, SvS Prep and the hero fragment points event.

State number
All states

west dust Feb 28, 2024, 7:11 AM

#

Observation:
After Turtle Ninjas we need Sonic too
Consequence:
why not?
Suggested Solution:
we need sonic and spc shadow, like shadow for spenders and sonic for F2P so we can ran away from whales faster
State number
all states

abstract sand Feb 28, 2024, 8:39 AM

#

Observation:
Writing down feedback and voting on feedback is useless.

Consequence:
FP is wasting everyone's time.

Suggested solution:
Make official announcement that feedback is being ignored, hence submitting is useless so we don't waste time anymore and FP wouldn't lie in our faces for once.

State number:
All

fleet sparrow Feb 28, 2024, 9:40 AM

#

Observation: 
 Collabs 

Consequence: 
Players have no input into what collaborations happen with sos, some are not relevant to the game itself - players have no voice in collabs 

Suggested Solution: 
Put out community votes, ask the community what collabs we would like to see, Aka give us the illusion of a choice ```

#

Observation: 
 Emojis in game

Consequence: 
We need new / more standard emojis in game (not stickers)

Suggested Solution: 
Give us fire emojis! (Pink preferably but even red will do) & bacon emojis… ```

vale scroll Feb 28, 2024, 10:43 AM

#

Observation: Collaborations aren't with current/ relevant characters

Consequence: They don't attract new players or excite the current players.

Suggested Solution: Do a collaboration with Marvel/ MCU

manic glacier Feb 28, 2024, 3:08 PM

#

Observation:
Emojis in game

Consequence:
We need new / more standard emojis in game (not stickers)

Suggested Solution:
Give us fire emojis 🔥, Skull Emoji 💀 < not crossbones one, Vomit emoji 🤮

sullen badge Feb 28, 2024, 4:33 PM

#

Observation:
We need a Harry Potter collab / Migo theme

Consequences:
Making potions and casting spells

Suggested Solution:

Make the rules and instructions clearer.
Make it plausible to obtain keys via free to play methods.
Lower Biocap spending.
Increase rewards from Search maps and rss to better rewards.

States:
All states

unkempt bear Mar 1, 2024, 3:44 PM

#

Observation: After first Bounty Blast the few Items not spent stayed and some people thought the stuff will stay like Flawless pearls and saved some stuff on second Bounty Blast. Now WEEKS AFTER second Bounty Blast out of nothing a message that it is over and all Stuff expires. This seriously feels like another SCAM.

Make it look like it stays without saying it will.
See people save some of the stuff
Let it stay and then some random time later delete it

ADD: Just saw post of rules where they told bullets carry on to next session. But can't remember they told anywhere they end after second session. They did already similar scam with that food stock market, make it look like returning event and now having rubbish in backpack

Consequences: Players will quit and spend less if Developers keep doing this stuff. This gets worse in a dramatic speed

Suggested Solution: TELL what you are about to do and stop acting like you flip a coin for every single decision you do on how the games future should look like!

rich burrow Mar 1, 2024, 5:24 PM

#

Reposting on behalf of RichardS23 WAF

Observation: 
Bunker rewards are still the same even in old states

Consequence: 
 Lots of epic frags as rewards for bunker, that aren't used or needed in our state, for at least 2/3 years

Suggested Solution: 
Change bunker rewards depending on State needs and age.

State number
23```

🔼 7 🔽 1

vernal tartan Mar 1, 2024, 6:44 PM

#

Observation:
We need more t9 - Lime, Coal, Crystal mines.

Consequences:
There is to few Mines that state have to battle over a mine to keep progressing, its stupid when there is +20 players fighting for 2-3 mines. Its an event in migo that shouldnt have to be with big battles, people spend bundles to progress but cant because they cant occupy mines since they already taking by own alliance players.
There is same amount of mines like last migo, but there is now 3 different mines and all need a lot lime + Coal in the start. So simply add more of everything, leads cant even get in because everything is taken on t9.
Solution:
Add more mines.
State : All states

old vine Mar 1, 2024, 7:23 PM

#

Observation:
Forts and bunkers are to easily defeated by solo marches. It doesnt even make sense that they are able to be defeated with ez by weak marches. We currently have a person who logs in only during Fort days to grief the state and steal their first occupancy reward. Going to cost devs money when people get annoyed and quit.

Consequence:
People get annoyed and quit. Allows a singular person to grief an entire state. Costs devs money.

Suggested Solution:
Increase difficulty of Bunkers with each gen of heros. Make it nearly impossible to solo due to required strength to defeat or require a rally so at minimum they have to beat out others to win first occ.

States:
All

karmic wharf Mar 1, 2024, 9:54 PM

#

Observation: 
Younger states events like state vs state prep stage max players struggle to make gear points.
Recycling center[gear unavailable]
Rally enchantment [feature locked]

Consequence: 
Svs points lost
Svs rank lots
Migos ranking lost duo not being able to make Svs prep points
Unable to help the state on prep stage 

Suggested Solution: 
Make Gear available on recycling center

State number:
1185

toxic tangle Mar 1, 2024, 10:55 PM

#

Observation:
Crystal mines occupation

Consequence:
When player is attacking crystal mines sometimes it is very hard to see if someone is occupying it already or marching to it what causes players to kick each other from mines by accident. This is creating conflicts noone wants.

Suggested Solution:
Make crystal mines more crystal clear so we can see more clearly if someone is already in there or not or if someone is marching to it.

State number
244

#

Observation:
Crystal mines gathering time

Consequence:
24 hours as gathering time is way too long and sometimes it ends when we are not online so we cant send another gathering, noone is going to keep looking when 24 hours ends with 3 different mines at once.

Suggested Solution:
Make gathering time shorter and faster.

State number
244

fleet pond Mar 1, 2024, 11:06 PM

#

Observation:
Totally pointless calculation of points for Escort Mission
When a mission is completed by only a small number of players (i.e. an alliance with little activity or number of players. They will receive many more points for completing it than an active alliance with more activity. It is not tens of points but hundreds of points, sometimes up to 1000 points difference for one mission played.

Consequences:
Total impossibility of competition in MIGO-FEATURED
Players from these alliances do not need much participation in the SOLO section - it is enough if they use (State Event Task Pass) in SVS and Bloodsport Evet and complete the normal daily tasks.
In this way, easily and almost without effort, work or investment, you will get the necessary points for obtaining Elite Sets, which are in MIGO as a reward.

A suggested solution:
I have no idea, I don't know the way to calculate points in the Event.
Maybe a time limit to complete, much more to increase the number of points with respect to LVL completed

State Number:
all

stoic dirge Mar 1, 2024, 11:21 PM

#

Observation:
Increase accessibility of the Bio-hunt event

Consequence:
Do it only once per week could lead to some players who missed it cause of issues in real life to lose very good rewards and have to wait another week

Suggested Solution:
Make the Bio-Hunt event accessible 3x per week.

State All

toxic tangle Mar 1, 2024, 11:31 PM

#

Observation:
Value cards

Consequence:
Value cards are outdated and useless bundles for old states

Suggested Solution:
Change value cards, make them worth it.

State number
All states

stoic dirge Mar 2, 2024, 12:45 AM

#

Observation:
More itens attainable in game.

Consequence:
Make free items available throughout the game play, instead of spending to get these items, will make the game a more equal environment between players. Furthermore, it can become an attraction for new players.

Suggested Solution:
Make more items attainable through gameplay instead of just spending.

State number
All states

manic glacier Mar 2, 2024, 6:27 AM

#

Observation:
Paywall, paywall, and paywalls are release everyday in this game

Consequences:
More F2P players will quit, quit, and quit because of huge gap

Suggested Solution:
Remove PAYWALL EVENTS or JUST QUIT THIS GAME because devs are arrogant and dont listen to very useful feedback from fellow F2P players

I read Becca's Roadmaps in #🎬︱developer_feedback and still very useless since they dont fix paywalls

State:
All

short swan Mar 2, 2024, 11:29 AM

#

Observation:
Devs said that quick heal would be moved from from more tab and made accessible on the screen, however it appears it isn't.

Consequence:
Annoying to player and makes it require additional steps to use quick heal. Players are also mad that the quick heal was moved as devs promised.

Suggested solution:
Actually move the quick heal button as promised.

States:
All

sour drift Mar 2, 2024, 11:47 AM

#

Observation:
The message from Becca that appears about enlistment when you have lost an attack on your settlement prevents jumping away before a second or third attack

Consequence:
Players are not able to jump quickly and get hit 2 or 3 times before we can get rid of that stupid message and jump away losing way more troops than necessary

Suggested Solution:

A fair SVS matching, close or equivalent in powers
A strict rule to be implemented to ensure that the players won’t be attacked before the start of SVS]

State number
[1158]``

formal perch Mar 2, 2024, 8:28 PM

#

Obersavtion: matching making is still flawed. No matter how many times people have complained and asked for this system to be checked, fixed and rechecked, states are still pairing with other states that are severely mismatched

Consequence: states that fall victim of the terrible match making begin to lose interest. If there’s no chance of winning why should they even go on?

Suggested solution: fix the match making system. If it’s based on bp then get rid of it. Create a score that accurately measures a persons strength. Similar to the migration rating when transfer event is on.

State: All

formal perch Mar 2, 2024, 8:36 PM

#

crude vortex Observation: [SVS matching making is still flawed. After state transfer is finis...

Hey there! Could you check your dms please, I may be in your message requests

drowsy owl Mar 2, 2024, 8:38 PM

#

Posting for player: coni_coni0423

Observation: 
[A more convenient method of navigation in Bagpack.]

Consequence: 
[Even though the bagpack consists different categories, sometimes it is very difficult to navigate around to find the exact item you were looking for, especially when you have several items cluttered. This makes it inconvenient to find a specific item in an instant when you need to make calculations for events or to keep track of what you have.]

Suggested Solution: 
[- A quick search function where you can type in the name of the exact item.
- Providing the option to sort out multiple items of your choice to easily keep track.]

State number
[All States]```

toxic tangle Mar 2, 2024, 10:27 PM

#

Observation:
Quick Heal

Consequence:
Players would welcome to have quick heal button for at least 1 day after State vs State and as well have this quick heal in Capital clash.

Suggested Solution:

Leave Quick heal for a longer period of time after SVS not just 2 hours after warfare.
Add Quick heal to Capital clash

State number
All states

toxic tangle Mar 2, 2024, 10:56 PM

#

Observation:
State warfare store

Consequence:
State warfare store is crying to be updated as it is outdated and most of rewards are useless, the only good thing at the moment are plasma crates.

Suggested Solution:
Update Warfare store, give us more variety to pick from and add items based on state age.

State number
All states

sharp sundial Mar 3, 2024, 12:03 AM

#

Observation:
During State War battle stage, the reports from missiles hitting the Capital will flood our inbox.

Consequence:
Analyzing battle reports is something that needs to be done. Deleting 100+ missile hit reports is impossible without deleting all the read reports.

Suggested Solution:
Allow people the option to turn off the reports from missile attacks in the Capital fight.

State number
All

edgy girder Mar 3, 2024, 4:04 PM

#

Observation
Aircraft Assembly is Mini-games but sometimes it rigged and they jumped for no reason

Consequences:
Players will hard to get final rewards

Suggested Solution
Fix this game and dont jumpin there is still plenty of empty spaces

State:
All but include mini-games

dusk jay Mar 3, 2024, 5:32 PM

#

OBSERVATION

Group message limit for alliance communications is too low.

CONSEQUENCE

Alliance leaderships cannot transmit vital communications and event information to their alliance members accurately or coherently as the character limit for Group Messages is only 250 characters. This results in miscommunications, multiple part messages, and a decrease in alliance efficiency and tactical/diplomatic planning.

SOLUTION

Raise the Character Limit of Group Messages to allow for better communications between Alliance members

STATE

180/multiple

viral shuttle Mar 3, 2024, 5:54 PM

#

Please remember when posting feedback to use the format below. Thanks everyone.

#

Observation: 
 [this is the issue / topic or event you are considering in this feedback]

Consequence: 
[How does it impact you, your alliance or the player base - negative or positive]

Suggested Solution: 
[If needed, what change could lead to a positive outcome]

State number
[fill in your state number here]```

little relic Mar 3, 2024, 6:11 PM

#

Observation:
Tempest arms stats range changes in multiple hero generations. Game is forcing players to redo tempest arms multiple times.

Consequence:
Players spending thousands of dollars on getting better ascended skills, now if you force players to redo their tempest arms again, then many players will give up and quit the game all together. Also, this information is not available anywhere, players getting shocked to see this and feel cheated.

Solution:
Auto update the stats of existing tempest arms to new stat range. or alteast make this information available somewhere, so others know what to expect.

State:
1180 & All

#

Observation:
Tempest Arms feature have too much gambling involved. Gambling is addictive and unhealthy especially inside of a game, it could spoil some people lives

Consequence:
Players gets disheartened very easily and loose interest in game. Especially by seeing other players get ultra rare skills easily by pure luck.

Suggested Solution:
These are some suggestions that can help players a lot.

Guarantee atleast an rare skill after ascending 4 to 5 times.
Increase the probability of getting rare/ultra rare skills with every ascending (even if it's little, still helps). Currently Ultrarare skill probability is 4%, after using one Legendary tempest essence, the probability increases to 8% from 4% or something similar and this increase stacks.
When reforging a common skill, there should be a guarantee that we get at-least a rare skill in return. When reforging, skill should never downgrade.

State number
1180 (any state with tempest arms feature)

grim kraken Mar 3, 2024, 7:45 PM

#

Observation:
Quick heal button and buffs

Consequence:

Quick heal button should not be hidden in SVS and should be also added to CC
Buffs shown in left corner should be hidden as it is covering big part of screen

Suggested Solution:

Add Quick heal to CC and do not hide it in SVS
Hide buffs what are covering our screen

State number
All states

worldly tusk Mar 3, 2024, 8:49 PM

#

Observation:
Players unable to change the roster after elimination stage in doomsday

Consequences:
Players unable to register to the doomsday after elimination stage started, this is huge disadvantage on player side

Suggested solution:
Add a roster change after elimination stage end (before final stage begins)

State : All states

rocky heath Mar 3, 2024, 9:29 PM

#

Posting for Valhalla

Observation: Market stall supplies are outdated and need to be changed

Consequences: players do not need resources anymore and people are not requesting them. This causes issues with trying to get alliance silver faster

Suggested solution: change the options in market stall to plasma, airplane parts, red crystals, and especially hero potions for heroes

State: 1000

wide breach Mar 3, 2024, 10:02 PM

#

Observation: RR/DD Ranking reports should list the participants who did not play and/or reservists who did not play just like KOH.

Consequences: R4's have to manually go through and determine who is showing up for events by comparing the teams to the rankings. Would be so much easier if it was like KOH where the players who didn't show get 0 points.

Suggested Solution: Expand the ranking reports to include all players registered as participants and reservists to make it easier to manage participants.

State: All

#

Observation: Angelica/Selina frags are nearly impossible to obtain and when they are available you need to spend close to $5k to obtain the heroes.

Consequences: Power gap increases immensely. If our one player that has Angelica isn't available to play that day, it is almost always a loss as there is no way to properly defend against the alliances that have 1 or more players with them. Vying for top spots in a cross state event is insane as there is no way to keep up with the 15-20 accounts that are consistently at the top for all events. Even if you try and get ranked in top 10 or so where the fragments would be a reward, players still are denied the fragments because they didn't earn 35M points despite reaching the stretch goal of top 10 ranking.

Suggested Solution: Add the option to obtain the fragments to an event that doesn't require you to be in the top 10 to get the heroes. We all see the same people at the top spots each and every event. They are the true whales that have money to burn or access to free items. These people go for the top to max out their accounts and to prevent the moderate spenders from getting access to the fragments. You aren't enticing moderates to spend more, you are convincing them that it is a waste of money to try.

States: All

modern pine Mar 3, 2024, 11:14 PM

#

Observation: 
When playing on a phone, it is very easy to trigger unintended taps on the edge of the screen with your fingers just from holding the phone like a gaming controller. The bezels on phones are so small now.

Consequence: 
Players are annoyed by these unintended taps.

Suggested Solution: 
Add a tap dead zone on the left and right sides of the screen for mobile players. Have it be at least half a centimeter. Perhaps this could be an option to turn on.  Make sure all clickable HUD elements are moved off the dead area.

State number
All```

karmic wharf Mar 3, 2024, 11:19 PM

#

Observation: 
Lack of resources since T12s released 

Consequence: 
Can’t even do basic upgrades.
Not able to heal or build anything anymore. 


Suggested Solution: 
Reduce the cost of building and training troops
Up the amount of resources on tiles to be collected but keep the collection time the same 
Reduce the amount of time it takes to collect resources from tiles 
State number
866 ```

rocky heath Mar 3, 2024, 11:31 PM

#

Posting for a group of players in 1000

Observation: during KOH, you have to use food to send out marches, revive marches, and speed marches. You also have to assign players to buildings to gain more food.

Consequence: players run out of food fast and are no longer able to march and play the game. Using auto assign doesn’t always work properly. Especially when players don’t show up and no longer need to be put into buildings.

Suggested solution: Take away the food completely. make it possible to march without food like you can in POW. Create either a skill or use bio cap to speed up marches. Find a different way to allow players to revive their marches or make the revive time less.

State: 1000

tame epoch Mar 4, 2024, 2:17 AM

#

Observation: One of the custom tasks in throwdown is to use Mercenary Influence. When this throwdown version went live it was possible to recycle these parts and earn points for throwdown. This isn’t possible anymore.

Consequence: This custom task can only be selected by players who hasn’t maxed their medals.

Solution: Bring back Mercenary Influences in recycling center during throwdown and make recycling giving points, so all players can select this custom task.

State: All states

potent haven Mar 4, 2024, 4:19 AM

#

Posting for a group of players in 795 but I think this is unanimous in the game.

Observation: Events, like Doomsday, is what make the game fun.

Consequence: a pathetic matching make made players just quit. Is worthless spend and play when you get a matching with 2x your rating.

Suggested solution: Made a FAIR matching between alliances.

State: all states.

final shuttle Mar 4, 2024, 5:29 AM

#

Observation:
In the Judgment Day event, you clearly have an error in the formula for selecting an enemy, we have already come to terms with it in the main event, BUT the difference in strength is 3.5 times in a fun race - don’t you think this is an overly obvious mistake on your part???!!

Consequence:
Lack of desire to play in the event, since we see from the strength of the enemy that the chances of winning at least something are reduced to a very minimum.

Solution:
Correct the enemy selection formula in accordance with the strength of the alliance participating in the event

State Number:
All

Report game: 1216152

coarse mist Mar 4, 2024, 10:01 AM

#

Observation:
For alliances with many active participants, it is impossible to put everyone in legion 1 for KOTH. However legion 2 doesn’t provide the same rewards such as koth tokens, etc.

Consequence:
Players are quitting due to the unfairness of the rewards for different legions.

Solution:
Ensure both legions give the same rewards and undergo the same challenge. Make Legion 2 just as important as Legion 1.

State Number:
All

main holly Mar 4, 2024, 10:09 AM

#

Observation
Enlistment office.

Consequences
Duty rate accumulation do not seem to work as instructed ingame. It’s infuriating to continue playing heavy PVP events without having opportunities to clear enlistment

Solution

Have a static higher duty rate (remove current algorithms and maths from it)
add duty coins part of the daily mission
or make it instant revival (every 24hour should be able to claim 20% troops)
change system to have enlistment free coins sent by alliance members to help similar to revival vouchers during svs
reduce cost of bios= allow players to buy 10 duty rate for 1bio cap

coarse mist Mar 4, 2024, 10:14 AM

#

Observation:
For alliance duel, truce times aren’t respected. Alliances are able to declare war (e.g 18 utc) on alliance that has set their truce timing (14 utc - 1 utc). There is also huge solo point gaps between players as well making it hard for lower lvl players to enjoy.

Consequence:
Active players will not be able to enjoy the event at all as they simply can’t make it. Players who are able to make it won’t enjoy playing as well if they are unable to squeeze into any towers during successful occupation.

Suggestions :
It should be made impossible to declare war during the truce time of an alliance.
Have other ways to obtain solo points so that weaker players or players who wasn’t able to occupy the towers or alliance center can have other ways to get solo points.

stuck flint Mar 4, 2024, 10:50 AM

#

Observation:
The whole Doomsday Event is not matched/selected by Alliance Strength or by Raidpoints.

Due to this every Alliance is matched either with way to weak or with lot too strong opponents right now.

In fact -in our State Range- there are only 2 Alliances (Statetransfer Superwhales) will be able to win the whole Event.

Senseless for all other Alliances to participate due to strength gap. No one else except the 2 Superwhalealliances will be able to reach final or win the Event.

Consequence: Why participating in Events you can't win ? Why spend on a game when you face 30 Topspender/Rallyleads which was formed in Statetransfers with your League of 2-3 Leads and Rest F4P ?

Result will be ppl not participating in this kind of Events, quitting and more Leads to change to SuperAlliances and let a lot States do die behind.

Suggested solution: Different Doomsday Tournaments sorted by Strength of the Alliances participating.

State: all states.

dark sleet Mar 4, 2024, 11:29 AM

#

Observation:
Rewards for rating and 10 battles of the Path of Water event are too irrelevant and low

Consequence:

constantly the same stickers with nans, resources, several golden fragments of heroes - you don’t want to play for such repetitive and low rewards - interest in the event and the game is lost and fewer players play

Suggested solution:

make the rewards relevant, for which players will want to fight [for example: plasma, crystals, hero improvement capsules]
-and to select rewards for 10 battles, not only the ever-repeating nanami stickers, since when they are received again with new games, they are not counted towards rewards if players have already opened them. That is, make more stickers to choose from

Government number
All states

warped thorn Mar 4, 2024, 12:42 PM

#

Observation: Not enough mines for all the active players in state

Consequences: players need to find lower level mines or attack each other on current mines which is not great. Not to mention that sometimes we need to walk 10min to a free mine

Suggested solution:

fix the matchmaking as fast as possible

State 1185

normal ingot Mar 5, 2024, 3:41 PM

#

Observation :
There is still no skip tutorial button after 4 years

Consequences:
Is really getting annoying to start in new states for those who done that more than 3 times.

Suggested solution:
Add a skip tutorial button.

State: All

nimble axle Mar 5, 2024, 3:55 PM

#

Observation:
New Sticker in the POW event

Consequences:
It's getting boring and repetitive, more than 5 months and the event is only promoting figures like Nanami, as they are old Sticks from over 1 year ago, not even Shark is doing any more and with so many new Sticks the game could at least try to change so it doesn't get so boring and tiring.

Suggested solution:
Use new Sticks to encourage people to reach the gold level and improve the store

Status: All

subtle dagger Mar 5, 2024, 4:01 PM

#

Observation
A bunch of players who were registered for Doomsday (DD) left the alliance to join another alliance for SVS on Saturday 2 March 2024. These players came back to the alliance to participate in the DD but did not receive the DD rewards even after participation.

The players who were registered for DD, but did not leave the alliance however did receive rewards for DD.

Consequences:
Player was advised previously by game support that leaving the alliance would not impact DD or King of the Hill events, hence it is unacceptable not to receive any rewards after spending relocators, bios, buffs, RSS to participate in the DD.

Suggested Solution
Disburse the reward to affected players who has participated in DD.

State
863
Submitted for ༒༽Sᴄᴀʀʟᴇᴛ༼༒

undone lynx Mar 5, 2024, 5:11 PM

#

Posting for player: Mallow

In POW event you must form a team of 5 to start matchmaking

Consequence: 
Players, who can't form a full team, can't enter matchmaking to play with their teammates. 

Suggestion: 
Incomplete teams should also be able to enter matchmaking if they want to and randoms fill up the rest of the spots. 

State number:
All states.

stoic imp Mar 5, 2024, 6:47 PM

#

When creating a new account or character there is no option to skip the tutorial

Consequence: 
Players get annoyed especially after creating a couple of characters in new states. It gets repetitive and long

Suggestion: 
Provide an option to either skip the tutorial or eliminate it fully after you have already done the tutorial once

State number:
All states.

subtle dagger Mar 5, 2024, 7:06 PM

#

Observation
There are some concerns regarding account security as it relates to accounts, purchases, and fraud. There were some accounts that were hacked, resulting in identify theft and account used as a conduit for financial crime. Instead of supporting these players to retrieve their accounts, Funplus banned their accounts or to purchase packs instead.

Consequence
Players do not feel supported on matters through no fault of theirs. Their accounts and effort to play were wasted, because of hackers.

__Suggested Solution: __
Additional protocols on account security should be in place, such as two-factor authentication and tighter site security for FunPlus accounts, Basel Handbook and Diamond Store.
Funplus should also extend support to the players who were victim of hackers to retrieve their accounts.

State:
180 / All
Submitted for Liannin

stoic imp Mar 5, 2024, 7:07 PM

#

It is easy to miss events when you are not in the game as there is no notification for upcoming events.

Consequence: 
Players might forget about events and miss them and possibly miss out on rewards and migo aspirations.

Suggestion: 
Enable a Pop-up Notification option 15min prior to upcoming events on the devices to notify Players  so they don't miss it. Addionally an option to turn it on/off for the Players that don't want notifications.

State number:
All states.

sullen badge Mar 5, 2024, 8:17 PM

#

Observation:

A bunch of feedbacks, yes!

First of all;
Stop fooling us

Your announcement says:
"We received an abundance of feedback recently requesting that the FA-1 Specter and the FHS Ark CV-1 be made available in the Doomsday Open."

I'm wondering what kind of conversation your project team is actually having there? Something like that maybe:

Did we give them enough time and events to improve FA-1 and Carrier?
No, but we gave bundles.
Eh whatever, activate them for Doomsday. But write "an abundance of feedback" to announcement. Let's force them to buy more.

You have a very large database with a very detailed log information that includes every actions of every players. Ask one of your interns (I suspect if you ever have a senior dev there) to run a simple query: How many players maxed out these new airplanes yet? Then add an another condition; how many of them actually made it 2 stars? 3 stars? 4 stars? Did you ever check it? We all know the answer. A big no. People may even have been delayed those upgrades for later times because of their NON-existence during DD. So stop changing things or rules on last second.

Again; "We received an abundance of feedback"

** Consequences: **
You are receving millions of feedbacks about riddiculous bugs in the game. Send Dr. Yamazaki to a vacation so he will stop doing researches for new features. Focus on bugs instead of bringing new bundles.. i mean features!

** Suggested Solutions:**
Stop changing things or rules on last second.
Send Dr. Yamazaki to a vacation so he will stop doing researches for new features. Focus on bugs instead.

State:
All
Player: viper.14
** 20 upvotes & 1 downvote **

chilly crystal Mar 5, 2024, 8:26 PM

#

Posting for player - Rena -

Observation: 
Azurtane Heist need a new prize

Consequence: 
A lot of people feel doesn't want to play it anymore cause the prize is not useful that much

Suggested Solution: 
Increase or change the prize

State number
All```

subtle dagger Mar 5, 2024, 8:34 PM

#

Observation
There is an extremely huge gap between Free-to-play (F2P) players and Kraken/whale players. It is almost impossible for F2P players to even participate in any aspects of game play, except being a pure joiner or being attacked and burn by these Kraken players.

Consequence
F2P players gets relegated, stops playing because their interests were not taken care of. As a result the pool of player base shrink, leaving many state empty/inactive. This would result in more frequent mergers.

__Suggested Solution: __
There should be an event that F2P players with rich of materials as most of events are outdated. Some examples are:

Showdown Shop should add Behemoths/Plasmas
Plague Zone rework it and changed Jane Fragments to Limitless Capsules
Killing Infected (Material Shortage) Increase from 5 to 20 would be nice
Market Stall, Keep relocator prices 38,4/38,4/7,68/1,92 but add Behemoths and plasma with rss
Update VIP Store for Gen 7+
Update VIP Crates from Legendary Frags to Completion Capsule Token

State:
1001/1290 / All
Submitted for miyu_osu

chilly crystal Mar 5, 2024, 8:54 PM

#

Posting for player - kati -

Observation: 
It's often to activate an event by a mistake, especially an event who can be activated by R5/R4 only

Consequence: 
A mistake can happen, but alliance member not happy if they lost their chance to play because of a mistake

Suggested Solution: 
We need button to confirm or reassurance with the detail if that is would be activated for the entire Alliance. Example for Alliance Hall event right now, or for bio hunt (if there's another collab). 

State number
All```

flint flume Mar 5, 2024, 10:38 PM

#

Observation:
Player thinks red is bad color for mod pfp. Says blue is a more calming color.

Consequences: players feel more calm if color was blue.

Suggested solutions: change color of mod pfp to a more calming color.

State number: 1007
Submitted for Motörhead

dusk jay Mar 6, 2024, 12:04 AM

#

Observation:
More events locked behind paywall.

Consequence:
We are tired of these paywalled events which give no f2p access! Players are not heard and become even more likely to quit.

Solution:
Stop these paywalled events and give something to f2p for access, whether a Biocap purchase option, a task list, or something else.

State:
180/all

edgy girder Mar 6, 2024, 12:05 AM

#

Observation:
New Paywall

Consequences
I speechless about it

Suggested Solution
Remove THIS EVENT ENTIERLY

State:
All

short swan Mar 6, 2024, 1:02 AM

#

Observation:
Not enough mines for crystal as well as all other mines such as coal and lime.

Consequence:
Players are fighting and taking losses so f2p players have very little chance of benefitting from any further outpost development. Players will therefore not participate in this activity and lose out on some minimal MIGO benefits and rewards.

Suggested Solution:
Make more mines available or unlockable through state or individual tasks.

States:
All

short swan Mar 6, 2024, 1:21 AM

#

Observation:
More and more p2p events are coming along week by week and frustrating a number of players. These events range from giving good rewards to barely enough. There has been much feedback historically, but the pace of pay-to-play events seems to be increasing.

Consequence:
Easily the widening of p2w and f2p players grows ever more and is very apparent with these events. The faster rate of these events dropping make already frustrated players even more frustrated about the use of p2w events in the game. A number of players have provided feedback on this topic and do not feel heard they continue to quit or stop playing the majority of what the game has to offer.

Suggested solution:
Many options are available: slow down the pace of these events, enable "free tries" on some of these events to allow all to be able to enjoy these features, or remove altogether.

Submitted on behalf of a number of players.

States:
All

mystic sedge Mar 6, 2024, 4:41 AM

#

Observation:
[Keys of Fortune on the Event Board]

Consequence:
[Negative. Why top-up, only top-up, where you can't do anything without top-up on Event Board ?]

Suggested Solution:
[Since asking to do something available in game for F2P or just for gaming itself is useless, because SOS apparently is Pay to Play only, move it top up center. Put on all apps stores already what SOS is pay to play, stop misleading people]

State number
[704]

subtle dagger Mar 6, 2024, 11:52 AM

#

Observation
Player in certain states have upgrade Gen 13 and 14 when it first released. Biocaps were spent on Ray’s place and some players have also purchased fragments to upgrade these heroes.
However, when generation skip was released, these heroes were reset and players in the affected states had to upgrade these heroes once again.

Consequence
Players basically have to upgrade the same gen hero twice, but all previous spent biocaps and money to obtain the fragments were not returned.

__Suggested Solution: __
Adopt either one of the solutions:

Return the biocaps used in Ray’s place to obtain the hero fragments & compensate equivalent amount of potions/capsules to upgrade affected heroes to an equivalent power before generation skip.
Map the progress of the affected heroes before generation skip to put players in the same hero rank as if the generation skip had not taken place.
Compensate enough potions and capsules to players to upgrade the affected heroes to the same rank as before the generation skip.

State:
88 and All affected by skipped gen
Submitted for lexie1171

mystic sedge Mar 6, 2024, 12:20 PM

#

Observation:
[Developers feedback dated by 8th of May 2023: "Upgraded Special Offers: A new weekly Crate of Behemoth upgrading items can be redeemed by Platinum Coins. This will be available to States that have been active for at least 74 weeks."]

Consequence:
[Negative. 1 year soon and we see nothing]

Suggested Solution:
[Stop giving empty feedback]

State number
[704]

flint flume Mar 6, 2024, 5:33 PM

#

Observation:
Updates the path of water. It takes too long and the rewards are not good. When losing, you lose stars gained.
Consequences:
Few players make it diamond level. More players could make it if there wasn’t this system in place.

Suggested solution:
When players lose don’t take stars away. The players will enjoy playing the Path of water more.

Submitted on behalf of Jim
State number: all states

flint aurora Mar 6, 2024, 5:39 PM

#

Submitting for: ikuyo_kita aka: Bocchi

Observation: Some events have the same time and players with multiple accounts and sometimes in different states, which makes playing the events difficult

Consequence: Missing out on events when the player has multiple accounts

Solution: Add a split screen option

States: All

full scarab Mar 6, 2024, 7:02 PM

#

Observation: The addition of P2W events (Keys of Fortune, etc..) in the event center that are only available through the purchase of bundles.

Consequence: Players are frustrated that these events pop up with nice rewards only to find out the only way they can participate is through purchasing the associated bundles.

Suggested Solutions: For all mainly P2W events, add in a feature that will allow F2P and low spenders the ability to participate once daily or by completing certain tasks throughout the day or week are able to gain the necessary items to participate in the event.

Submitted on behalf of ♡E♡
State number: 676

winged marsh Mar 6, 2024, 9:13 PM

#

Submitting for player Liannin

Observation:
Time slots for events like Azurtane Heist are stressful and on hours which people are working.

Consequence:
Players become angry, feeling like they are being pressured to engage quickly.
This creates a sense of missing out and stress, which will then passively force players to either shuffle their schedules around to join these events, play them at times when it isn't ideal, or pay money to compensate for missing them.

Solution:
Make the event available 24/7 and have matchmaking like in Path of Water.

State: All states.

devout rivet Mar 6, 2024, 9:18 PM

#


Observation: Doomsday event is on Thursday, which interferes with Alliance Duels.

Consequence:
Players have to pick and choose if they want to participate in the doomsday event or in alliance duels as they are overlapping each other, which leads to players loosing rewards. And also if we dont play Alliance Duel we loose on Migo Points & Rewards. 

Suggested solution:
Have the doomsday event on Sunday, if not possible have it on Monday or Wednesday whilst there are no events.

State number: 1010```

winged marsh Mar 6, 2024, 10:07 PM

#

Posted on behalf of player

Observation: 
Bounty coins from the last Bounty Blast were recycled without notice, into resources. 2 days later there is a new Bounty Blast event. 

Consequence: 
A lot of players find it frustrating that a lot of coins were recycled without notice. Many were saving for a skin or sentinel but the removal of coins ruined that.

Suggested Solution: 
If the coins have to be recycled every time, I believe the prices of the items should be lower so people can get an HQ skin or sentinel before the event is over.

If players won't be able to save for skins, the price for pearls should be lower. (We could get over 1K pearls (sometimes even 2-3K) from other festival events with the same duration)

State number
676 (but affects all states)

devout rivet Mar 6, 2024, 10:17 PM

#

Posted on behalf of player


Consequence: This makes players from cross-gen states upset. It is not fair to fight opponents who had one extra year on upgrading limitless heroes. Limitless heroes are one of the most powerful features of this game. When you take that away from cross-gen states, they are at a disadvantage that makes it impossible to play unless you can buy 2 marches and max all their skills, which is too expensive for most players.

Suggested Solutions: Fairer matchmaking in PoW, do not match states with different generation of heroes nor states with significantly different conditions; for example a state that skipped gen(s) and a state that didn't skip any gen(s).

State number: All states```

hot storm Mar 6, 2024, 10:26 PM

#

Observation:
Heaps of unintended hits on occupied Coal/Crystal/Lime mines are occurring.
The 'hitter' can do this without needing to click through a confirmation box, can easily miss the distinction between an occupied and unoccupied slot, and are unaware when they have done it, as their report is the same as hitting the infected in an unoccupied slot.

Consequence:
Increasing suspicion and disharmony between players, arising from unintended conflict

Suggestions:

Do not have "Unoccupied" and {occupied by player from another alliance} in the same grey text in the same spot, making it easy for inattentive eyes to miss the distinction between the two
Add a "yes I want to attack this occupied mine slot" confirmation for a player to click on, as there is when you march to a tile with someone already on the way
Give the 'attacker' a report so they can know when it has happened and who they hit, so they can reach out in advance of the often indignant and occasionally offensive message from the 'attacked' party

raw trellis Mar 7, 2024, 12:28 AM

#

Posting for Ryuker01

Observation : The rule regarding tagging means I cant reply to someone whose never messaged in here or if I wanna ask them permission to send them a DM .

Consequences : When I first joined a state, they told me to find them and tag them in this server first so they can provide a state invite now I can not do that.
Furthermore I believe promoting peeps to go to dms is just gonna open the other issue women already have with getting harassed by other members of this server. I can only hope that them leaders of this server see the issues they themselves are causing.

Solution : Allow people to reasonable tag other people and mods in the server without consequences.

zinc glen Mar 7, 2024, 12:52 AM

#

———————————————————————————

Observation:
There is no efficient way of earning fragments for older, limited time heroes such as Ray and Becca.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Improve the (free) availability of the fragments across all event stores and perhaps within the event’s themselves.

State Number:
929

———————————————————————————

#

———————————————————————————

Observation:
The Nanami stickers awarded via the PoW event have not changed since the events’ inception and new ones are long overdue.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Add new stickers and or introduce a way to recycle / exchange the abundant stockpile of Nanami ones for other (shark) ones.

State Number:
1040

———————————————————————————

#

———————————————————————————

Observation:
Every task within the Petal Poetry subevent is blocked behind a paywall.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Modify the event (now and later) such that tasks are accessible to non-spenders and award bullets (for free).

State Number:
886

———————————————————————————

#

———————————————————————————

Observation:
The cost of the march skin within the Bounty Blossoms store (relative to the other available skins, but just in general too) makes no sense and is far too high.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Adjust the cost of the march skin such that it is more in line with the benefits gained relative to the other non-march stat skins.

State Number:
555

———————————————————————————

#

———————————————————————————

Observation:
The same map been used in RR since the events’ inception.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Implement a map randomization system to RR (including DD and RL) so as to improve the strategic gameplay element. Furthermore, consider implantation of this to other map-based events, along with the state map itself (possibly post merge).

State Number:
644

———————————————————————————

safe junco Mar 7, 2024, 1:44 AM

#

Observation: 
 [behemoth rewards]

Consequence: 
[The Dino event that happens once every 2 weeks contains very minimal rewards for the whole community. Even the rank 1 rewards are pretty bad considering a whale would be getting it too. Rewards should atlest be adjusted accordingly to the state age/ length of time the Dino has been released in a state. Right now even on a free to play account this is what basically not even half the needed fragments for an upgrade? Of course festival bizzare and migo along with KOTH and other events contain fragments, bio batteries and serum but for a “Dino event” this is pretty laughable. Those rewards contained in other events aren’t really the best either..  ]

Suggested Solution: 
[Rewards need to be updated by double per rank along with including a top 21-50 tier. That still wouldn’t be a lot but it would be better. Also if this is the Dino event why is there only 2 of the 3 required materials. Along with doubling the rewards add atlest 200 serum just for the ranking 200-500 players and more so as it goes up]
State number
[all states with behemoths including ape.]```

mystic sedge Mar 7, 2024, 4:56 AM

#

Observation:
["Our latest update (Version 1.19.20): Foodie Coins Exchange
Foodie Coins can be exchanged for Hero Custom Crates, Aircraft Custom Crates, Behemoth Custom Crates, and other Rewards." There is nothing mentioned in this update in Feeding Frenzy Store. Where the f*** is it? On top of the fact what it's still pay to play event ]

Consequence:
[Negative]

Suggested Solution:
[SOS developers should think about selling bananas business, for sure game development is not their strongest]

State number
[704]

full scarab Mar 7, 2024, 5:03 AM

#

Observation:
Player left alliance and joined another in an attempt to quell a feud/war in the state, left the secondary alliance and is now unable to rejoin either alliance and is essentially stuck in the wilderness. Player was not able to join a farm alliance either who was not participating in AD.

Consequence:
Player will miss out on many potential rewards (FF, AD, Annihilation Awaits, MIGO points, etc..) due to being in limbo, leading to frustration regarding several ongoing events which could greatly affect the overall ranking of the player for the rest of the MIGO event.

Suggested Solution:
Reduce restrictions regarding joining/leaving an alliance during the Warfare stage of Alliance duel or provide some sort of confirmation so chiefs understand the ramifications of leaving the alliance even hours before the duel is set to take place.

Submitted on behalf of: Mordor
State number: 492

quasi mural Mar 7, 2024, 6:52 AM

#

Observstion:
Too many events/too many things to do/too much monotony.
There is a lot for a player to do in a daily, weekly and monthly basis. Intel, trap, RR, CC, etc...
Apart from the number of events, the admin of it is tiresome. It is great thay we can have hospital capacities close to 2m now, but even with improvements to healing, it takes an eternity.
Usually a player can batch heal painlessly over 1 week to have most, if not all troops back before RR, definitely within 2 weeks for CC/SVS. With doomsday, we have a shorter window for recovery, and the process to heal takes up a lot of time that could be used to actually enjoy the game.

Consequence:
Players dont want to give everything at CC. They pull out of towers to avoid hits, they dont fight for cap, they get their rewards and then hide away for the rest of the day. The state lacks competition and dies a slow death

Suggested solution:
Permanent quick heal.
It has been implemented for SVS, why make the effort to amend the code to remove it?
The basic, 1 hour heal can always be there to use and speed up a long-winded process. You could even add an option to amend the time as a permanent pack, similar to the second builder one at the start of the game to allow a 30m and 90m quick heal as well.

Trottay
429

toxic tangle Mar 7, 2024, 2:57 PM

#

Observation:
Lacking ways to obtain skins, frames, statues

Consequence:
There are several parts of the collection sets that was never added to any event, bazar or even the boxes we get for frames and march skins like frame name Stay cool from Summer paradise collection, for this theres no way to finish or upgrade collections with problems like this.

Suggested Solution:
Add all HQ and march skins, frames and statues to bazaar, boxes, skin store etc. Give us way to upgrade and finish our collections

State number
244 and all states

final shuttle Mar 7, 2024, 4:18 PM

#

Observation:
In the Union Trap event, the timer hangs at 00, the march does not start, and it is not possible to create a new raid.

Consequence:
Did not receive an event reward in the event

Suggested Solution:
Check the game server, there are clearly some problems in the game!!!

State number
420

tacit obsidian Mar 7, 2024, 4:34 PM

#

Observation: 04/07/2024 at 16:00 UTC A trap was launched, but after 2-3 minutes the server began to slow down, and the raids did not go through, that is, they remained in the settlement, because of this the raid took not 5 minutes, but 8-9 minutes

Consequences: Players were unable to receive the maximum rewards for the trap that they could have received for damage points

Suggested solution: Restore the Server from severe slowdowns, and give a small compensation for this incident

State number: 1247

mystic sedge Mar 7, 2024, 4:35 PM

#

Observation:
[For whom this "event" Aircraft recearch? Do we get any materials to actually do this stupid Aircraft research, except $$$ obviously? No... Are developers aware about this? Yes]

Consequence:
[Negative]

Suggested Solution:
[Go to selling banana business, because you can develop sh***, but you good in selling, apparently]

State number
[704]

formal perch Mar 7, 2024, 5:29 PM

#

Observation: another aircraft has been released as well as a carrier, but without the joint exercise event.

Consequence: currently there is no way to obtain the parts for the third aircraft WITHOUT buying them. A major disadvantage for the f2p players. How are they supposed to upgrade the aircraft when they can’t even obtain the parts for it?

Suggested solution: Bring back joint exercise missions! Put crates that contain these new parts into stores like the weekly deals store, RR store etc.

States: All

main holly Mar 7, 2024, 7:23 PM

#

Observation
Connection issues

Consequences
Being locked out from the game, even if we manage to login not able to play there are tons of errors from marches getting stuck to not able to join rallies. missing events trap, horde, doomsday and much more.

Solution
Fix it, and compensate

dark thunder Mar 7, 2024, 8:16 PM

#

Observation:
Game keeps crashing, freezing not having any connection. Makes it impossible to play a good doomsday, trap, duel or any other event.

Consequences:
You stare at loading screen instead of playing. Marches don't return and just get stuck somewhere. You can't join rallys. You get error. Game just shuts down.

Solution:
FIX. YOUR. GAME.

dire solar Mar 7, 2024, 9:07 PM

#

Observation:
POW hours available not very friendly for North Americans
Consequence:
Large groups of players from North America are unable to play pow as the hours stand now, this creates hardship for players who just are not able to participate.

Suggested Solution:
Consider doing away with POW only being available at certain times or increase the hours for POW

State number
all states

blazing junco Mar 7, 2024, 11:08 PM

#

Observation:
Used your subpar migration option to try to move from Doomsday to SoS and my account poofed. Doesn't exist in Doomsday or SoS, and after 5h of reporting from 3 other accounts in Doomsday and SoS, and sending half a dozen emails, I did not get a single reply.

Consequence:
Missed the trap, doomsday (lost), set of intels and daily MIGO requirements and rewards

Suggested Solution:
Help recover my account ASAP and reimburse losses since it happened during the scheduled migration for what seems to be no explainable reason

State Number:
1184

10 🔼 1🔽

edgy girder Mar 8, 2024, 12:16 AM

#

Observation
Hidden Treasure keep added for nowhere on random days

Consequences
This causes F2P angry and more quitting

Suggested Solution
Remove this event or Add Pass that gain 1 Treasure Detector

State
All

edgy girder Mar 8, 2024, 12:31 AM

#

Observation
Paywall, paywall, paywall AGAIN HOW MANY PAYWALLS you did until this game?

Consequences:
Many players fed up for Paywall events, Unstable network, unstable games, unoptimized AD/CC/KOTH/MM, and more prefer to inactive or quit this game than continue

Suggested Solution:

Please increase the limit to 20 or 25 characters so that players who struggle to fit in their wanted chief name aren't as limited
Remove the limit of characters totally, players then could put in for themselves whatever name they feel good with without having to be limited to its lenght. If number of characters will exceed the usual amount then player's name will just decrease its font size to still fill that gap and size will depend on number of characters used by that particular player

State number:
492, but this applies to all states

unborn citrus Mar 9, 2024, 11:26 AM

#

Observation: a small number of high-level mines.

Consequence: Every person have at least 1 march, in one alliance 50-100 ppl. In state 200 and more players, when lvl 9 have like 5 spots! So players need to fight in state and even in alliance to take high level mines.

Suggested Solution: Make more spots in all mines!

State number: All

fervent perch Mar 9, 2024, 12:35 PM

#

Observation
General resonating fragments

Consequence
Only available in bundles and f2p can't buy them.

Suggested solution
Add General resonating frags to Value vouchers so f2p can buy with biocaps.

mystic sedge Mar 9, 2024, 3:27 PM

#

Observation:
["Heroes after hours" event... another pay to play event, which just shows how far SOS developers from SOS... Because, come on, whales not gonna buy heroes gen 15-16, since they maxed, small spenders - when you need around 1.1K this capsules, you really think people will fail for this 5$ for 10 vouchers to get 10 capsules in the end?! Seriously? ]

Consequence:
[Negative]

Suggested Solution:
[There is no solution just constatation of how low fell SOS and FP since we saw FP logo on SOS]

State number
[704]

buoyant frigate Mar 9, 2024, 4:08 PM

#

Observation:
Power Surge within Enchanted Sakura event is not working as intended.

Consequence:
Lack of players in our state grouping investing the Power cell Battery means the HQ rounds just reset every day.

Suggested Solution:
Number of Invested Power cells to "charge" the HQs needs massively reducing, even the frame at 1800 is barely happening. (5/115 today!!)

State number
481

noble epoch Mar 9, 2024, 6:53 PM

#

Observation: There is a discrepancy between the bundles adds that pop up during the post-log in phase of the game, and the actual bundles that are available in the game. There were 299 diamond bundles (limit 3) that were shown in the pop up, and then could NOT be located in the "All Bundles" portion of the purchasing center.

Consequence: Players who were desiring to purchase the three bundles, but first needed to check their diamond levels and/or purchase diamonds, can not purchase the 3 , 299 diamond bundles, but are referred to the 2, 499 diamond bundles. This is a bait and switch, and is viewed as largely dishonest, which drives players away from making purchases at all. It calls into account the integrity of those who established the purchasing system, and why they would think it okay to bait and switch their patrons. It also lends significant credence to the idea that Pay to Win is becoming the new norm; and not an acceptable one.

Suggested Solution: Place ALL of the bundles available for purchase in the appropriate place within the game, and allow the players to choose the 299 or 499 diamond purchases for themselves.

All States

formal perch Mar 9, 2024, 7:08 PM

#

Observation: rallies on settlements take 5 minutes, longer than what it should be

Consequence: takes too long, events like svs more points can be made if rallies were made shorter

Suggested solution: let the rally start marching immediately after it has been filled

State: all

winged marsh Mar 9, 2024, 7:15 PM

#

Posted on behalf of player Fire Queen

Observation: 
Stage 3 and 7 in the Sakura event has the same ways to get points. 

Consequence: 
Uneven ways to get points which makes it harder to get points if you don't have particularly much of those specific items. 

Suggested Solution: 
Even out the ways to get points in these events by adding perhaps chief gear and resource gathering. 

State number
1201```

#

Posted on behalf of player Fire Queen

Observation: 
A lot of players now have excessive amounts of specific hero fragments in their backpack. 

Consequence: 
This causes frustration and annoyed players. 

Suggested Solution: 
A way to Exchange the specific unneeded hero fragments to other fragments would be appreciated by a lot of players. 

State number
1201 (but affects all states)```

elder sequoia Mar 9, 2024, 10:00 PM

#

Observation:
In some states RR store seems to contain capsules of a wrong hero gen, not the one that's currently ongoing but earlier. Many players especially those who spend little or no money face major difficulty in upgrading their heroes, potions on their own aren't enough to make your hero limitless

Smh other states like 492 (which is example of mine) seem to have capsules of currently ongoing hero gen contained at RR store and the store there stays updated all the time regardless of ongoing gen

RR is one of those very few free options where such capsules can be obtained and buying capsules of heroes from previous gens is useless if you have them already maxed and/or upgraded to satisfying stage. Its disrespectful to have such difference between certain states

Consequence:
Its difficult to obtain enough capsules for current heroes in those states, which means that its practically impossible to obtain sufficient materials to upgrade those heroes at least to the stage where you unlock the purple brain if not further

Its unfair that states which don't have their RR store up to date have to struggle in comparison to those that have it up to date, that's making those players feel ignored and frustrated. That's a perfect discrimination. Its been about a month now and I have 1 out of 3 heroes luckily upgraded at this stage cause I was able to obtain her capsules at migo store, other 2 are stuck at their current stage since over 2 weeks now

Suggested Solution:
Please put capsules of the correct gen (currently ongoing) at RR store and keep the store updated all the time. Players of all states have to get equal chance of obtaining necessary materials for their current heroes to be able to upgrade them sooner or later

State number:
811/All that face this issue

severe sage Mar 9, 2024, 11:07 PM

#

Bu oyunda oyun arkadaslarina neden hediye etme sansi yok
Mesela bende su bilgeli 10 level bide naomi tusunami full
Su bilgeligi heykelini bi arkadasa verme sansi veremez mi oyun

toxic tangle Mar 9, 2024, 11:10 PM

#

Observation:
Material shortage

Consequence:
With how many crystals we need is once in a while and 5 per day crystals during one week not enough

Suggested Solution:
Change it from 5 per day on 10 per day

State number
All states

#

Observation:
Instant gathering

Consequence:
Players find instant gathering very useful and time saving and they would like to keep it after MIGO end as well.

Suggested Solution:
Allow us to keep instant gathering out of MIGO

State number
All states

#

Observation:
Recyclation of hero fragments is nowhere to be seen

Consequence:
Players backpacks are spammed with hero fragments they can no longer use and they cant even recycle or exchange them

Suggested Solution:

Allow us to recycle all hero fragments
Allow us to exchange hero fragments to capsules

State number
All states

bold geode Mar 10, 2024, 10:51 AM

#

Observación:
There are more and more heroes, more Skins, more frames, more different types of coins, more statues, more different types of statues. it's complicated

Consequence:
backpacks filled with endless items and too much difficulty in knowing which one you have complete and which one is missing.

Suggested Solution:

Have the option in rewards with general aspects of Marcos, statues, heroes... and of course start using a single currency for all stores.

Tocho
182

fair barn Mar 10, 2024, 1:46 PM

#

Observation: When starting a new character in a state or when you install the game on a new phone you have to do the tutorial, it is very long and people don't have a way to skip it

Consequence: Players don't always need it, and they feel it's a lose of time.

Suggested Solution: Give a way to skip the tutorial, or remove it.

sick marsh Mar 10, 2024, 6:48 PM

#

Reposted for LittleSelin

Observation: Events like RR are not balanced at all and there is no information as to how the events are being matched

Consequence: Todays match of RR was not balanced at all. Opponent had alot of p3 players while the players alliance had 1 HQ that was a P1 and the rest 29/30 level

Suggested Solution: Make match making more balanced and give out information as to how the matchmaking is done.

State number: All

Previous post: 7🔼 1🔽

safe roost Mar 10, 2024, 7:28 PM

#

Observation: Events like RR lack balance, causing frustration due to unclear matchmaking.

Consequence: RR's current matchmaking leads to feelings of unfairness, with lower-level players consistently outmatched by higher-level ones.

Suggested Solution: Improve matchmaking algorithms and provide transparent information on factors considered. Consider input from players like Lianin for better matchmaking.

State number: All

safe roost Mar 10, 2024, 9:00 PM

#

observation:

The way states are matched in events like RR and DD isn't fair. Some states have skipped important upgrades, while others haven't. This makes the matchups uneven and causes frustration among players.

Consequence:

Players are unhappy with how unfair the matchups are in events like RR and DD. It's not fun when the teams aren't evenly matched. This takes away from the enjoyment of the game.

Suggested Solution:

We need to fix the way states are matched in these events. We should consider more than just numbers. Things like how states have developed and their strategies should also be taken into account. Being transparent about how matches are made is important too. Players should share their thoughts on how to make things better through feedback channels. Working together, we can make events like RR and DD more enjoyable for everyone.

gaunt moth Mar 10, 2024, 9:45 PM

#

Observation:
Chests for Path of Water only require participation

Consequence:
People go in PoW and stay afk just to get the chests

Suggested Solution:
Instead of requiring participation to get the chests, make it so you need 10 wins. This way people will actually try to play and win instead of going and afk to waste other people time.

State number
744

lost basalt Mar 10, 2024, 10:37 PM

#

Observation:

Daily intel rewards and Fortress Fight rewards need to be updated. No one in older states needs Maddie etc. they are useless and is just wasting stamina for even trying to do explorer missions. In Fortress fight we get Magnus frags but no way to get capsules. The fragments we get from fortresses we’re unable to use. We get Magnus fragments, but you can’t upgrade with them because they’re not Magnus capsules. When they made dessert generation 7 through 11 we never got any way to upgrade them the entire time it’s been limitless. I have not been able to upgrade any of those heroes because there is no way to achieve any of those fragments. I can’t even do troll squad it’s stuck on 20%.
Consequence:
Unable to use frag rewards given. This leads to people not wanting to play these events.

Suggested Solution: Update daily intel rewards as states age and give capsules as a reward in fortress fights or daily intel.

State number: 348

flint flume Mar 10, 2024, 10:42 PM

#

Observation: need new hero’s

Consequences: everyone could have same heros.

Suggested solution gen 18-22 realesed to everyone

State: all

Submitted for la.lisa

frozen shale Mar 10, 2024, 10:42 PM

#

Observation:
The price range for selling tempest arms / putting them on auction is unrealistically high even for average tempests

Consequence:
Those tempest arms are not really usable and nobody will buy them for such a high price so you are stuck and wasted a tempest essence

Suggested Solution:
Either allow Players to set their own price or lower the range to make it a bit more realistic and more likely to get sold to other Players.

State number
All

#

Observation:
When using the reforge essence Players get the same skill they previously had

Consequence:
Players waste one reforge essence on the same skill that they wanted to change in the first place

Suggested Solution:
Ensure that the same skill is not in the poll anymore
Addition: Either make the reforge essence cheaper (since you have to use one tempest essence in the first place) or ensure that the skill you get is at least a rare skill

State number
All

toxic tangle Mar 10, 2024, 10:50 PM

#

Observation:
Hero search

Consequence:
Players got spam of Elite and Epic hero fragments in both Advanced and Epic hero search while (for example) gen 14 capsules got removed from there and theres only small usefull resource of capsules in hero search

Suggested Solution:
Add all gen capsules to Hero search instead of Elite and Epic hero fragments

State number
All states

toxic tangle Mar 10, 2024, 11:21 PM

#

Observation:
Tempest arms chests from MIGO Astro store

Consequence:
Players are not getting new generation of tempest arms from this chests.

Suggested Solution:
Add new tempest arms generation to chest what can be bought from Astro store

State number
All states

upbeat surge Mar 10, 2024, 11:25 PM

#

Observation: State Merge and State Transfer

Consequences: It makes no sense to merge states and then start the state transfer event a short time later. Many active players then change states and the problem of state inactivity starts again, which means that states have to be merged again, a vicious cycle begins that does not end

Suggested solution: Blocks the state transfer event for recently merged states, for example for 6 months, so that the merged states can get to know each other and rebuild the state before it is torn apart again right at the beginning.

State: 1065 and all other states

Submitted for Wilma [1.065]

toxic tangle Mar 10, 2024, 11:30 PM

#

Observation:
Broadcasting office

Consequence:
Broadcasting office is just taking space in settlement and its hard to move it as clicking on it automatically force us to go on site or sometimes even during events players click by mistake and may end up zeroed while they are forced to go where it takes them against their will

Suggested Solution:
Allow us to hide broadcasting office and click on it without being forced to go automatically on website

State number
All states

frozen shale Mar 10, 2024, 11:38 PM

#

Observation:
Some Players confirm in pow matches and then don‘t play or intentionally don‘t play to make one side lose

Consequence:
Players have a harder time to compensate the absence of that one Player and the chances of losing are higher

Suggested Solution:
Introduce punishment for those Players that don‘t play or give a „report Player“ button to report the Players that confirm and don‘t play or intentionally make one side lose.

State number
All

toxic tangle Mar 10, 2024, 11:39 PM

#

Observation:
Hidden treasures, star ascension, dig em up

Consequence:
Players dont need events what are taking more than giving and not everyone is able to play it as almost all of them got free tries removed.

Suggested Solution:
Give all players chance to do this events and not just forced bundle way. Give players free way as well.

State number
All states

teal pond Mar 11, 2024, 3:43 AM

#

Observation:
Older states are unable to locate pre Gen 9 heroes but Bunker/Fortress/Alliance Showdown and Hero Mission rewards still include pre Gen 9 frags as rewards

Consequence:
Players who do not have Trish, Jeb, Wolfe, Magnus, Grimm or Cardini (maybe others?) capsules are unable to get them - hence not only making it impossible to locate these heroes, but also making the Bunker/ Fortress/Alliance Showdown hero rewards invalid/useless. In regards to Trish/Wolfe/Jeb it is impossible to complete hero missions without them.

Suggested Solution:
Update fort/bunker rewards to things that can actually be used. Include a "new player" mail that includes all the various hero capsules needed to locate heroes needed for Hero Missions and locating heroes used as fort/bunker rewards. Make this mail a system one that any player receives after they have completed the beginners tasks.

State number
States that use capsules to locate heroes.

grizzled mantle Mar 11, 2024, 7:39 AM

#

Observation
You keep messing with decorations. Sometimes people want a decoration to be just that. It doesn't need to provide a benefit, its just an item.

Consequence
You mess up the base buildng for people. You force the cluttered island to be more cluttered. You literally give yourselves more work. This is an easy one to implement

Suggested solution
Leave decorations alone. Don't mess with them. You can just not do that work, maybe spend the time on fixing the alarm bug in explorer trail thats existed for over a year now instead.

safe junco Mar 11, 2024, 10:06 AM

#

Observation: 
 [the developers are illiterate and not really able to comprehend there own game mechanics and how to really operate said game]

Consequence: 
[do I really need to get into that? Any player here with half a brain has seen the impact. Mass quitting. People who just barely play anymore. States reduced to a sliver of their once former glory. ]

Suggested Solution: 
[LISTEN to feedback devs. There’s nothing else to it at this point. The player base here could quite littlerly fix this game. So hence fourth dramatically slow down and halt any more big updates. (For the rest of migo ATLEAST) Start actually reading feedback and doing something about it. And assign people who are actually going to focus on this game instead of tossing it aside and working on a new game @. Funplus ]

State number
[All States]```

elder sequoia Mar 11, 2024, 10:49 AM

#

Observation:
The way hero challenges are is unfair for some players. How often the difficulty level resets, once a month? That's too much time to be waiting for another start from zero there. Weaker players have weaker heroes and/or may not have their resonating heroes upgraded enough to resonate them for better strenght of normal heroes

Consequence:
Weaker players can only complete challenges to certain difficulty level and no matter what nothing is going to let them get further. Their strenght is limited to certain amount and because of this they can't get to enough fair difficulty level, for example mine is 700 and I cannot pass anymore cause halfway of first series through 800 beats me no matter how many times I try to pass it in various ways. I got this 700 in not even a week of time

This results in those weaker players not getting enough potions and/or completion chips to upgrate their heroes enough well and make them stronger. Its time consuming and not so efficient cause in the time those players wait for another reset they could get more of such materials to upgrade their heroes sooner

Suggested Solution:

Please let the hero challenges reset their difficulty level every 2-3 weeks instead of 1 month to let every player obtain sufficient hero materials from them, no matter what strenght each player would have it takes up to a max of 2.5 weeks to complete all possible levels since there are 3 chances to use up each day, there is practically no need to wait for something as simple up to a month of time, its a total waste of time
Let every player reset the difficulty themself after they have passed all possible to them difficulty levels and the certain one they meet as unbeatable. This is going to let every player obtain pretty fair amounts of materials for their heroes regardless of their strenght, everyone will get equal chance here

State number:
492/All

visual bronze Mar 11, 2024, 11:01 AM

#

Observation: Frontier Outpost has no option to collect alliance time helps

Consequence: We need to use tons of Speed ups to update the Tundra Exploration Center

Solution: Add the possibility to ask for alliance time helpers

All states with source of strife Migo

simple robin Mar 11, 2024, 12:22 PM

#

PurpleFlame Observation:
There are way too many events in game lately.

WhietFlame Consequences:
The game requires to much time which makes our players missing events and they end up staying behind in progress.
If you miss an event sometimes you have no chance to catch up again unless you decide to spend money.

PurpleFlame Suggested solution:
Please slowdown with all these events and give us better rewards

WhietFlame State Number:
182 and for ALL

#

🌃 Doomsday 🌃

PurpleFlame Observation:
The matchmaking system is bad. Many alliances were matched with alliances that had the double score than we had.While the score sometimes means nothing,the fight was there to prove that the system was not fair. While they could give us fair matches they matched weak alliances with strong alliances.

WhietFlame Consequences:
Unfair match system costed us the chance to win some good rewards.
There was not really a fight for many states since they couldn't fight even if they wanted. There is no strategy that can help us if not even 1 march or double or triple rally can win the opponents.. Which shows how bad the matching system is..
It makes the event boring and disappointing for the people who spent their time on the event.
We'd also add that the already reported connection issues that we all faced during our Doomsday fight,didn't help either the most of the alliances since many players couldn't access the game,couldn't rally or send reins and we all had to restart the game multiple times.

PurpleFlame Suggested solution:

Please give to all the alliances a second chance due to the lagging issues
Please improve the matching system.We want fair fights.

WhietFlame State Number:
182 and for ALL

sick marsh Mar 11, 2024, 12:39 PM

#

Observation: Players don't want Epic search maps in Showdown store

Consequence: Backpack gets filled with Epic search maps they don't actually need

Suggested Solution: Make it that instead of the Epic search maps players can either buy:
-Angelica or Selina fragments
-General resonating fragments
-Current generation fragments/ capsules (have it pull from the same selection as Ray's Place, so it would automatically keep up to date with current gen)
-Include an option or AI bot that sees if you have something maxed like chief gear or hero gear that you get other reward options

State number: All

mystic sedge Mar 11, 2024, 1:08 PM

#

Observation:
[Developers feedback: "We’ve updated the Rewards in the State Warfare Store by adding a limited number of Polymerized Plasma items.

We’ve updated the Rewards in the Alliance Showdown Store by adding a limited number of Epic Search Maps."]

Consequence:
[Negative. Just how SOS developers came up to the idea what after 4 years all what Alliance Showdown store need is Epic Search maps to get more outdated trash from mentioned Epic Search? Or all what State Warfare store missing is another what? 50 plasma? ]

Suggested Solution:
[Find new developers ]

State number
[704]

chilly crystal Mar 11, 2024, 4:30 PM

#

Posting for player -Roxie-

Observation: sos event is too fast like nonstop every week without a break. Give us a breathe without spend, or make it worth it to spend.

Consequence: We need time to break from spending too! If we skip, then we will lose some upgrades for better stats. 


Suggested Solution: Make a good bundles, or stop events that we need to top up to keep it up. Really need a break or make the bundles worth the price.

State number : All ```

shrewd oak Mar 11, 2024, 5:29 PM

#

Observation:
Plague zone rewards are irrelevant for older states.

Consequence:
People don’t do PZs in older states because their Jane is maxed and they have thousands of her fragments in backpacks.

Suggested Solution:
Adjust PZ rewards in accordance with the current hero generations available. Make rewards worth PZ’s stamina costs.

State number
1010

wide breach Mar 11, 2024, 5:37 PM

#

Observation:
Mining is causing some problems in our state as we have a low of number of active players so we have only a small amount of each level of mines.

Consequence:
Players are either forced to abandon mining, mine from low level mines or knock people out of the higher yielding mines. Slows the progress of upgrading the Tundra and catching up to our competitors with more active states.

Suggested Solution:
Increase the # of mines available or increase the number of players who can mine simultaneously.

State No: 307/ALL in this round of MIGO

simple robin Mar 11, 2024, 5:48 PM

#

PurpleFlame Observation:
The sticker crates in Path of Water rewards contain only the same Nanami stickers all the time.

WhietFlame Consequences:
This way we ended up having many Nanami sticker crates that we can't use anymore since we have already unlocked them all.

PurpleFlame Suggested solution:
Give us the option to recycle the crates with the stickers that we already have or let us swap the crates for other hero stickers that we don't have. Otherwise please offer different hero stickers in the pow crate rewards

WhietFlame State Number:
182 and for ALL

wide breach Mar 11, 2024, 5:54 PM

#

Observation:
RR/DD notices are interactive, so if you are in the process of sending reinforcements to a building, if someone else takes a building, the pop up can occur just as you go to click Send Troops, which then takes you to the building that was just attacked.

Consequences:
The pop-up notices redirect the player from the activity that they were in which causes delays in sending rallies, reinforcing buildings etc. I can't tell you how many times this past RR, I was trying to send reinforcements and got redirected to another building just because of the pop-up notice that I didn't care about. I had to then go back to the map and get back to the building I was trying to reinforce and send troops all over again. Some matches this is the difference between defending a building and losing it. If you wait for the notices to stop, you also are missing precious time to reinforce during an attack.

Suggested Solution:
Do not put the notices in the middle of the screen, put them at the top or have a pane where they can be displayed. The other alternative would be to make them as information only and not be interactive. Lastly, have a setting where you can hide notifications during RR.

States: ALL

stray sedge Mar 11, 2024, 6:34 PM

#

Observation: No colosseum event active in 1276 state.
States 1275, 1285 etc around us have it.

Consequence: We are missing rewards that could help us in SvS that will start most likely in 2 weeks.

Solution: Make again scedule for Colosseum-event so players can easily know when event will open.
And fix that info in self help section of Help&Support that says that event starts in 3 weeks old state please.

State: 1276

dusk jay Mar 11, 2024, 9:16 PM

#

Observation
The amount of paid features and collaborations is undesirable.

Consequence:
Players feel overburdened by frequent releases of collaborative features/events and vanity, or aesthetic, items. The frequency and price associated with these events reduces the enjoyment and satisfaction of the overall player base, leading to reduced engagement for the players and reduced revenue for the company.

Solution:
Reduce the amount of collaborative events per year, focus on quality of gameplay and game stability.

State:
180/all

toxic tangle Mar 11, 2024, 9:34 PM

#

GhostHeart Submitted for player YH Michelle

Observation:
Trading post - Supply convoy

Consequence:
Supply convoy is only allowing us to do so little as giving each other small amount of rss or chief gear material while it got so much potential and can be so useful for players if more things are added to it like plasma, stinger and helicopter material, advanced relocators and crystal splinters.

Suggested Solution:
Allow players in alliance to give each other in Supply convoy advanced relocators, plasma, aircraft material and crystal splinters

State number
All states

safe junco Mar 12, 2024, 12:23 AM

#

Observation: 
 [rays place has been nerfed to what feels like 2 times in the last couple months]

Consequence: 
[even with migo fragments it is nearly impossible to make much progress at all on the current gen 17 heros without spending heavily on them😅 i maxed rays place last time with saved up biocaps and the fragments I received where pitiful in exchange for over 600k biocaps along with most of it being from migo fragments]

Suggested Solution: 
[why are you making this game harder? Now I don’t mind that you include the gold chests for old heros but at the very least there should be the 5 custom crate option for spins. Stop nerfing actual good features. Players will not spend and you will continue to lose more people. Rewards need to be buffed and updated. Immediately. Stop nerfing good features that help the community and completey ignoring bad features/ bugs that need to be fixed. Fix your priorities and your game fartplus]

State number
[All limitless states]```

sullen badge Mar 12, 2024, 10:02 AM

#

Observation:
Mines - 8+ Lime mine

Consequences:
there are no more and it is not enough.
Currently all occupied for level 8
I haven't been able to collect level 8 lime for 6 days.

Suggested Solution:

To increase lvl 8 lime mine or
To add more mines

** 3 upvotes & 1 Downvote **
Player: issei8075

cold lake Mar 12, 2024, 3:07 PM

#

Observation:
Survival Royale

Consequence:

Having 40 people packed into a single royale is honestly too much. Unless you are a big account and can melt most people you are not having a decent time. Myself and a lot of others do the 3 matches required for migo and don’t touch it for the rest of the week because it’s just not fun to run around and get little out of it because the game is so over crowded.

Suggested Solution:
Bring back the normal number of players, 30 people per map.

State Number:
338

edgy girder Mar 12, 2024, 3:09 PM

#

Observation:
PTR isnt start very early and they do stupidly starting on Live server instead of PTR

Consequences:
Players dont know what they see in future events on Live server

Suggested Solution:
PTR first not live how terrible Developers is when they create new events on Live instead of PTR

#PRIORITIZEPTR #WeHateLiveServerBeingTested

State:
All include PTR

flint aurora Mar 12, 2024, 4:03 PM

#

Posting for Chari76
Observation: in game mail and reports are date/time stamped with local time instead of utc
Consequence: this is confusing when everything else is in utc
Suggested Solution: make reports and system mail date/time stamped in utc
State number: ALL

mystic sedge Mar 12, 2024, 4:48 PM

#

Observation:
[Custom Competition Crate give a choice for Hero competition Crate which contain 1 Competition Capsule and 10 Potions OR 10 Potions ]

Consequence:
[Negative. How 10 Potions are equal to 1 Competition Capsule PLUS 10 Potions? What math is this?]

Suggested Solution:
[Custom Competition Crate should give 20 Potions or Hero competition Crate (1 Capsule & 10 Potions) to choose as minimum]

State number
[704]

jaunty mica Mar 12, 2024, 4:55 PM

#

Observation:
Doomsday Shop have serum only for max 12 Gen hero

Consequence:
after implementing several generations at once this Gen 12 serum is not needed,we need a lot serum for Gen +13

Suggested Solution:
add serum to Gen +13

State all

winged marsh Mar 12, 2024, 5:02 PM

#

Submitted on behalf of player MitraKingdom

Observation: 
Level 8 and level 9 crystal mines have very few slots and there are also very few of those mines. 

Consequence: 
Unnecessary fighting occurs on a daily basis. States and players which try to stay away from fighting outside of CC/SvS/Fortress Fight and so on, can't do that now.

Suggested Solution: 
- Add more slots to active level 8 and 9 mines, or
- add more level 8 and 9 mines

State number
1203```

upbeat surge Mar 12, 2024, 7:08 PM

#

Observation:
With a 10 spins in the Event Ray´s Place, you get little or no fragments

Consequence:
It is demotivating to participate in this event as it is a waste of biocaps. Since the update the event no longer makes sense as the goal of 150 spins was to get as many fragments as possible to upgrade the Heroes

Suggested Solution:
Reinsert a greater chance of fragments or delete the event

State number
all states

Submitted for Dimitry

flint flume Mar 12, 2024, 7:21 PM

#

Observation: instant gathering has no way to recall if accidentally used.

Consequences: players waste instant gather on low level or not full gatherings.

Suggested solutions: ask if you are sure you want to use instant gathering on said gather or give ability to recall before it uses the instant

State: All

Submitted for Allfather

shrewd oak Mar 12, 2024, 8:44 PM

#

Observation:
Dialogues in Joint Exercises are unnecessary and time-consuming

Consequence:
Since you cannot skip them, an action that can be done in 15 seconds, takes 45 seconds instead.

Suggested Solution:
Remove the cut scenes/dialogues from Joint Exercises.

State number
1010

#

Observation:
After maxing a vehicle you keep getting its fragments that are completely unusable.

Consequence:
If you have most vehicles maxed, you still keep getting their fragments, as chances of getting the fragments of the ones you still need are low.

Suggested Solution:
Stop giving the fragments of vehicles that are maxed OR let players convert fragments of one vehicle into another OR allow recycling them into something useful, meaning not resources.

State number
739 and all states with vehicles

jaunty mica Mar 13, 2024, 7:38 AM

#

Observation:
Alliance log don't have options to see which R4 I make changes to events.
Like who choose time,who register/unregister people and more things which is missing in the alliance log

Consequence:
some R4s may do something by mistake/intentionally. which leads to disputes and unclear situations

Suggested Solution:
add to the alliance log any activity that requires the R4/R5 role

State number
All states

subtle dagger Mar 13, 2024, 9:56 AM

#

Observation: 
The release of Behemoth II is released much earlier when state is only week 64-65.

Consequence: 
Behemoth II is released prematurely and putting pressure on players in the newer states.

Suggested Solution: 
Follow the old schedule and only release Behemoth II at week 72.

State number
1114 / All

brisk linden Mar 13, 2024, 10:38 AM

#

Observation:
in the resource extraction event in the mines: Limestone and crystals, there is an insufficient number of mines of levels 7 and 8

Consequence:
the strongest and fastest players capture all available mines, actually threatening with destruction those who try to intercept the mines from them
There are not enough resources from the alliance mine at the moment

Suggested Solution:
increase the number of mines for the extraction of Limestone and crystals of levels 7-9

State number
all states with this event

shadow plinth Mar 13, 2024, 12:13 PM

#

Observation: 
The release of Behemoth II is released much earlier , it should released when gen 8 but it got released with gen 7 and it's hardly 8 weeks monkey released in our state 

Consequence: 
Behemoth II is released prematurely and putting pressure on players in the newer states. And it's totally senseless to even spend since it's getting ridiculous. F2P and mid spender will stop playing faster

Suggested Solution: 
Release things slowly and keep schedule same as before where behemoth II release during gen 8 

State number
1127 and all

dusk jay Mar 13, 2024, 12:37 PM

#

Observation

Some players feel the Community staff doesn't communicate or integrate well with the player community, particularly when relaying information or responding to concerns.

Consequence

When Community Staff responses are unsatisfactory, sometimes caused by a lack of relevant information or what seems to be translation or cultural differences, players can feel misrepresented or misunderstood. Sometimes outright ignored or dismissed.
This has allowed the presence of roles such as Community Manager to be met with frustration and an undesirable, unfriendly atmosphere.

Solution:

Create a Community Representative role for select players to work alongside Community staff roles to ensure responses and communications are clear, translate well to players, and are more transparent.
A Community Representative would have a specific chat channel with CMs and one or more Lead Moderators present, to ensure channel compliance and encourage cooperation, allowing Community staff to gain real insight regarding addressing the player community, transmitting statements from Community staff (such as any posts regarding bug fixes), and ensuring communications address the issues as best they can with transparency and regard to maintaining community values, rules, and communications.

State:
180/all

rich burrow Mar 13, 2024, 12:37 PM

#

Observation: 
During the SvS war stage, players are often attacked by max or very strong opponents

Consequence: 
After receiving several hits, injured players are left with a full hospital and enlistment  Not only  they can not continue to participate in the battle until they clear the hospital (and it takes a long time to heal over a million troops), but after that they spend months trying to get the troops out of the enlistment Duty rate accumulates slowly and even after doing everything necessary to increase it, we still see a figure of 5k, which is approximately 50,000 troops per day

Suggested Solution: 
Please deal with duty rate because an active account, completing all daily tasks and even more, cannot spent days or weeks trying to recovery all the troops.
Or give free duty coins  after each SvS so that people do not live constantly with a full enlistment

State number
All states ```

mystic sedge Mar 13, 2024, 1:47 PM

#

Observation:
[Level 6 Infected Fiend with recommended strength which 6000% higher compare to lvl 5 with 3 daily extra rewards?]

Consequence:
[Negative. 1. Difference between lvl 4 & lvl 5 Infected Fiend is around 200%, lvl 5 & lvl 6 6000%?! You are out of you mind... which is stupid question, you are SOS developers. 2. Required strength not for average players and we can't use Travis to save chief stamina 3. Limits to 3!? Doesn't matter, even if you limit to 5 Infected Fiend per day]

Suggested Solution:
[1. Decrease BP required for lvl 6 Infected Fiend 2. Increase daily limits, it shouldnt be 3 or even 5. 3. Find developers who can count to 10 as minimum, I suspect they will be recognized as geniuses in SOS development team]

State number
[704]

strange osprey Mar 13, 2024, 4:54 PM

#

Observation
Some states have been pushed foward 5 months ahead of their release time, forcing players to feel pushed and forced to quit as they cannot keep up with the release dates anymore.

Consequence
YOU ARE LOSING MONEY, the main consequence isn’t just for us it’s for your company as a whole, the more you sped releases and push the gap between low/mid/high spenders the more people will quit, it’s impossible at the release dates we are at now to keep up in any form unless you are a mega whale spending thousands a month. Many players are quitting and you are speed releasing to force group brackets together which in consequence is now making MORE PLAYERS QUIT. Your states are becoming more inactive and your player base is decreasing.

Solution
The only solution to fix this issue is for our next releases to be skipped, and not have anything new released until we are caught up to week 74 when Dino was supposed to be released, if you do this then you have already grouped the brackets you wanted together and you also get players to NOT QUIT, as if you keep releasing things too fast you will not get your intended result, skipping our migo bracket also fixes our transfer event issue as you can start the next one on time with others, DO NOT TOUCH OUR STATE FOR 5 MONTHS AND EVERYTHING IS FIXED. It’s a easy solution to a problem that we shouldn’t have had.

State Number
Bracket 1057-1128.

tawdry wedge Mar 13, 2024, 5:24 PM

#

Observation: 
We keep getting useless rewards from hero search and bunkers 

Consequence: 
Players r annoyed and wants those rewards be changed. We don't need those purple frags or hero exp books

Suggested Solution: 
Update rewards or let those frags to be transformed to something useful for f2p... please 

State number
 1-999

old vine Mar 13, 2024, 6:15 PM

#

Observation:
Releasing state age based milestones sooner on newer (1000+) states
Consequence:
The gap between spenders and everybody else is becoming more and more apparent. Free to play or low spending players arent even good for joining anymore with the need for joiners to have high troop lvls, good tempest, behemoths and vehicles.

Limitless - P10 - Chopper - Carrier - Trex and more all within weeks of each other with no feasible way for mid or low spenders to even come close to upgrading them even minimally do to scarcity of required material. Some can't even be upgraded without paying.

Low/f2p only good for taps and you don't even make that efficient unless it is svs.

This is obviously resulting in f2p players quitting which causes pay to play to get bored and quit also. It is evident in how quickly states need to merge/transfer that the current path isn't going to work for long.

Suggestion:

Slow your roll. Introduce more free to play friendly options. The more popular the game the more you'll make. At this rate you're driving off a cliff.

edgy girder Mar 13, 2024, 6:20 PM

#

Observation:
Players cant stand with rouge whale

Consequences:
F2P player is disaster if Rouge whale attacking someone

Suggested Solution
Add Lethality and Health 1000% for all F2P for better protection or Upgrade your Blast Shelter capacity to 10k% and Increase duration from 8 hours to 1-3 or Indefinite until Players manually withdraw troops from Blast Shelter

State: all

flint aurora Mar 13, 2024, 6:29 PM

#

submitting for $tate of $pending
Observation: New level 6 Fiends difficult to kill and stamina not returned if the attack fails.
Consequence: Many troops in the hospital and loss of stamina.
Suggested Solution: Low the amount of troops injured but most importantly return the stamina if rally fails.
State: All

#📋︱feedback-reporting

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