📋︱feedback-reporting

[dusk jay]

OBSERVATION

During Raid, Wall Defense heroes who are in settlement, particularly Limitless, disappear.
This happens after sending a rally - keeping those heroes behind for defense - while also being attacked.

CONSEQUENCE

Player settlements are left to defend with lesser heroes, despite having their Wall Defense Limitless in settlement, which causes loss of battles against attacking players using their own Limitless heroes. The continued disappearance of placed Wall Defense heroes causes players to become frustrated with the lack of updates and well-tested defense mechanics, which leads to those players becoming less engaged in Raid, and causes their alliances to experience reduced registration and future success.

SOLUTION

Review the mechanics for the Wall Defense as it appears within Raid
Determine what is causing heroes placed as wall defense to go missing when they have NOT been deployed
Correct this issue POST-HASTE
Implement rigorous testing to ensure instances like these are not continuing within Raid and other PvP events

[dusk jay]

OBSERVATION

There are very few pathways still for free and low-spending players to gain meaningful items such as resonating fragments, limitless components, and certificates of honor.

CONSEQUENCE

Players lose interest when they aren't getting enough items to upgrade their heroes and gear in order to best serve their teams. With many of these items being based upon ranking rewards which often seem to prioritize spenders or require purchase, team members who don't buy-in often feel left behind and become uninterested in the game and its events

SOLUTION

Bring back the challenge style which was implemented for the Walking Dead collaboration, in which hero Daryl traveled through a stylized story mission, interacted with other game characters, needed to maintain food/water/morale, and could actively assist other members of the state along the way.
Instead of hero Daryl, who is no longer available to many due to IP licensing, allow for the player to choose a hero from ones they already have.
Rewards can include resonating fragments (perhaps the ones which offer a choice between three heroes), limitless components, and certificates of honor. For non-Limitless states, appropriate rewards can be substituted for their available hero generation.

[rain coral]

Observation:
Mining Mayhem is bugged a lot, matchmaking is ridiculous and rewards are not worth playing it.

Consequence:
People are frustrated with this event since the day it was started. They are forced to play because they need to support their alliance. So overall gameplay is ruined, people are fighting between themselves because they are loosing, and it ruins relationships between alliance members.

Suggested Solution:

Remove this event because obviously it can't be fixed.

State: all affected

[shadow plinth]

Observation:
For now sentinel fragments become useless when you pull the 'full' sentinel

Consequenses:
A lot of various sentinel fragments become useless

Suggested Solution:
Make an event where you're able to swap sentinel fragments for general sentinel fragments

State number:
All states

Player ID:
snort#8139

[flint aurora]

Observation: 
 Some of official sos content cannot be posted on sos discord because it breaks server rules

Consequence: 
This is a double standard and confusing as why it is that way for players 

Suggested Solution: 
Clean up official sos content to match sos server rules. Example: Rusty cursing in game

State number
Multiple

[urban abyss]

Observation:
Player would like to suggest ways to improve state transfer process as they dislike the current system. It is unbalanced and needs work.

Suggested Solution:
Step 1. Calculate weakest state in SOS.
Step 2. Calculate weakest state less than 90 days age difference
Step 3. Every SVS, merge these 2 weak states.
Step 4. calculate weak state for transfer

consequence:
Players feel less inclined to play or continue paying for paid features of the game

State number
1

[pliant panther]

Suggestion:

Multi-State SVS

Long standing suggestion of mine. No, not the Bloodsport SOTF where we only fight for points with the other states, but like an actual battle event. Players are done and bored with regular SVS with a single state. With so many new events coming out, why not evolve the current SVS format and add in a Multi-State SVS. Here are some additives as below:

• 4 States Multi-State SVS. Where each state fights to capture the Capital of the other.
• Standard SVS rules of occupancy and Capital Clash applies.
• State with the most points on the board will be the winner of the Mutli State SVS and get the better rewards. Maybe higher level of RSS tiles for few days, or 5-10 Diamond harvest tiles pop ups. Or maybe additional Migo tiles. Something along the lines.
• During the Battle Period, players from each state will be able to port to the other state. Four Ports should be given to each player for free at the start of the match so they can easily port atleast once to the other state. This will encourage people to participate.
• Standard SVS kill points structure applies.
• This could be done after Bloodsport SOTF. Taking Bloodsport SOTF as SVS prep week.
• Winner of SOTF Bloodsport will get the reward of being able to invade the other states one hour before the rest. States being invaded, will have to defend against the invading State during this time and will not be able to invade the invader state in return. Only after the initial first hour is up, will the borders of Invading (Rank 1) state will be dropped and other three states can invade.

[dense blade]

Observation:
King of the Hill requires 4 out of 5 matching times to be selected.

Consequence:
Players aren't and don't want to be available all day Sunday. Matching is not improved.

Suggested Solution:
Reduce the number of matching times we are required to pick to 3 out of 5 like Raid.

[polar plover]

Observation:
King of the Hill requires 4 out of 5 matching times to be selected.

Consequence:
Players aren't and don't want to be available all day Sunday. Matching is not improved.

Suggested Solution:
Reduce the number of matching times we are required to pick to 1 time slot. If matching is not found for several alliances, ask those few alliances to vote on time slot. Majority vote wins.

[knotty folio]

Observation:
The auras/skin effects surrounding the HQ are really too bright and very flashy.

Consequence:
It really makes your eyes hurt the more you play, its hard to focus with all of that going.. with +30 settlements all with flashy effects

Suggested Solution:
Create an option to turn off the settlement effects at least for you.. just like theres a switch between old and new graphics.

[west heath]

Observation:
Reservoir summit rewards

Consequence:
Current global transfer event occurs while reservoir summit is still ongoing(though it was supposed to be 12weeks its already 17/17

Suggested Solution:
Send rewards prior transfers OR let players play two more matches after transfer ends.

State number
795(but it doesnt matter in that case)

[zinc glen]

———————————————————————————

Observation:
The new RR talent points are unable to be reset once allocated.

Consequence:
Reduces event impact factor towards player quality of life.

Suggested Solution:
Enable the new RR talent points to be reset for free once allocated.

State Number:
902

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Observation:
Specific aircrafts are unable to be saved alongside troop formations in preset marches.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Introduce a mechanism to enable aircrafts to be saved alongside troop formations in preset marches.

State Number:
243

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Observation:
There is a low prevalence of high point-yielding AT tasks with respect to the increasing resource demands needed to make any particular combat upgrade.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Increase the prevalence of high point-yielding AT tasks such that it is on par with the increasing resource demands needed to make any particular combat upgrade OR enable the “stacking” of multiple low point-yielding AT tasks.

State Number:
885

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Observation:
Currency obtained during the Lucky 777 Spin event is no longer transferrable / redeemable in subsequent event instances.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Enable currency obtained during the Lucky 777 Spin event to be transferrable / redeemable in subsequent event instances.

State Number:
781

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Observation:
Certain statue bundles have continued to remain in the bundle store for longer than is typically seen.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Regulation and limit the duration at which statue bundles remain in the bundle store such that other (older) statue bundles can be made more (re)available.

State Number:
953

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[shadow plinth]

Observation
Treasure Capsule only for Low Spender or Higher

Consequences
F2P Can't join this event, and this happen multiple times

Solution
Delete this useless event for F2P or make Treasure able to purchase with Biocaps than just pay

State:
All

Observation
Effortless Progress doesn't appear this month

Consequences
Reduce player impact, and upgrade items still doesn't enough at all

Resolution
Bring that event back, so F2P player and low spender can grow their progress

State
All

[grizzled mantle]

Observation
Reminder that the new scoring system for sotf is horrible and in some cases the items used are a horrendous choice

Consequence
People don't enjoy this event and cannot reach the prize goals. We also dislike the event

Suggested solution
Look at the things people can actually earn and use. Base the scoring around that and make the event easy to complete

[pulsar hound]

Observation
The time is very short and the number of lucky cards is limited

Consequence
People cannot get what they want

Suggested solution
Increase the time and make the way to get the lucky card easier

[worldly lily]

Observation
When wanting to sent a group message to leadership only in game you have to uncheck everyone else. So in case of a full alliance that is a big task.

Consequences
Anyone that wants to sent this kind of group message is discouraged from doing so as it is just annoying to uncheck everyone.

Resolution
Make an option in the group message screen to uncheck everyone

State
All

[sterile girder]

Observation:
It’s difficult to obtain hero capsules, especially when a new generation is already launched.

Consequence:
It’s difficult to upgrade limitless heroes. Players aren’t able to upgrade previous limitless heroes further.

Suggested Solution:
Allow us to exchange Gold Fragments for Capsules at 1:1. As we can use Gold Fragments as a 1:1 Substitution for frags when upgrading skills, we can basically assume that both have the same value. Anything other than 1:1 ratio would be illogical.

State number:
317

[lucid mulch]

Observation: current reality for state, 251 is a couple spenders are dominating and burning the entire state to lower state battle power.

Consequence: as a consequence, pay to play players are heavily overpowered and able to destroy all other players without restriction, the overwhelming majority is extremely unhappy, and feels trapped.

Suggested solution: perhaps implement some way to get our troops back outside of Svs. please pay attention to us. We believe you are working towards a solution. Whatever it is please hurry.

State : 251

[timid mulch]

Observation: The gap between whales and smaller players is too big

Consequence: With all the features being released, 250k troops with maxed behemoths, aircraft, and gems are doing more damage than an army that normally would have done 30x more damage. Because of this, many players are losing millions of troops to one solo hit and quit because there is no way to recover from those losses. Behemoth fragments are almost impossible to get f2p and it's destroying the game. This is a team game, and rally leaders can't win on their own without joiners. The game will lose even more players if this gap isn't fixed.

Suggested Solution: Offer more free materials for the behemoths, aircraft formation and energy conversion units in the event stores. Make the behemoth intel easier so players aren't stuck at the same level for weeks. It makes sense for whales to be stronger than f2p/low/mid spenders, but it should never get to the point where years of troop training can get wiped out in under a minute. Please make the gap smaller, and make sure all events are playable.

[versed mauve]

Observations : the game becomes more and more ridiculous you prioritize rich players while most players are low paying means or f2p, it becomes absurd to see that paying updates, the gap has become unbearable and the whales are becoming a enjoy dominating weaker players

Consequence : many players are getting tired of the game and will soon leave because of your updates for the rich

Suggestions solutions : stop giving advantages only to the rich and think of the average small payers and the f2p because it becomes really really unbearable to play

[dusky cove]

Observation:
Merge, ranking and farms

3 states were merged last year,our alliance ranking was 7 turn 12
and in less than a year, we were merged again this week
And we turn 26!!

The place they chose for us on the map has no level 9 farms!!

No MM for us!!!!!!!!

Consequence:
Big and small players left the game. after the first merger alliance turn from 12 to 14 ranking in months because they left.

The reason is the ranking in events!! After they were between 20 or 50, they became 100-150+!! No rewards!!!

After the last merger, there are players who did not come and said that they have no hope of any event at all!! Medium strength players!!

It was also difficult to find farms lvl 9 to gathering
And now there is Literally no farms!!!

Suggested Solution:

1. Add level 9 farms to all the maps in a big way!!!! What do you lose if you do that?

2. Stop making new updates and demanding requirements every short while!!

**3.**Improve ranking rewards!! This point is very important, even 150+, give them good rewards!!Encourage them to stay!!
I don't know how you do things that make people run away from your game?!

Finally, I have more than one account and I played two and a half years, but if you do not look at these consequences seriously, I will leave the game, as there is no hope for me and other in any event!!

[split lotus]

Observation:
Skin sets, collecting impossible due to short migo season and lack of coins. F2P hurting way more than spenders

Consequence:
Can't finish off collections.

Suggested Solution:
Open all the old migo stores permanently and have aa currency that is the same for current and old migo stores at all times. This will help and motivate people to do migo to get their favorite skins they missed out on.

State number
763

[fervent perch]

Observation:
The MM matching is not fair

Consequence:
Players are bored of unfair matching and eventually many will stop playing.

Suggested Solution:
Fix the event matching

3 🔼--1 🔽

[muted zodiac]

Observation:
unable to watch the final of Mining Mayhem if you did not finish 1st on either bracket follow recent change that most peopled enjoyed doing.

Consequence: People losing interesting Mining Mayhem stratergies

Solution:
Make it so people can join and watch the fight but be unable to attack any buildings. This would make it so the people who still want to watch can and everyone who doesn't wont have to join

[weary sedge]

Observation: 
Some Announcements are made on other Platforms only or way earlier then on Discord.  

Consequence: 
Informations are sometimes late for Players, cause they mainly use the Didscord and no other Platforms

Suggested Solution: 
Use Discord in the first Place for announcements. 

Player ID:.smolpauly ```

[stray chasm]

Observation:
Settlement Research side menu (Screenshotted), annoying popup saying "get to the research lab"

Consequence:
It's just annoying to have to open this side menu to remove the notification, when I know for a fact all research has been completed.

Suggested Solution:
Change the "Idle" to "Completed" and remove the popup telling you to action research, for those players that've completed all research.

State number
267

[lime hatch]

Observation:
The topic under consideration is the need for a feature that enables the copying of talents from the previous RR (Reservoir) week, along with a request for a reset button for skill points.

Consequence:
The current setup, where talents need to be reset manually each week in RR, has potential negative consequences for the user, their alliance, and the player base. It can be time-consuming and could potentially disrupt the gaming experience. Players might find themselves spending a significant amount of prep time on resetting talents, which could otherwise be utilized for more strategic activities.

Suggested Solution:
Introducing a functionality that permits players to copy talents from the previous week, coupled with the option to reset skill points if necessary, could lead to a more positive outcome. This enhancement would streamline the process of talent selection, making it more convenient and efficient. As a result, players would have more time to focus on gameplay and strategic decisions, ultimately enhancing the overall enjoyment of the game.

State Number:U/K

Observation:
The topic concerns the request for early access to the reservoir in order to allocate talent points more effectively.

Consequence:
The current lack of early access to the reservoir could have a negative impact on players' talent point allocation. This limitation might result in rushed decisions and suboptimal gameplay strategies.

Suggested Solution:
Enabling players to enter the reservoir earlier would provide the necessary time to make thoughtful talent point choices, leading to improved strategic gameplay.

State Number: 1072

[urban abyss]

Observation:
Players highly dislike the hero generational skips-- they feel as if they have to play catch up in order to play the game/ compete with other players. It is unfair to them.

Consequence:
Players have to fully level both elite and epic limitless characters to compete with states that have them generally.
Players are not going to spend on skipped generations they are given, they would rather spend on the latest generation and ignore the others.
This causes a lack of desire to play for players because states that do not have hero generation skips start with a nearly completed limitless hero.

Suggested Solution:
Treat our states [with hero gen skips] as if their [Without hero gen skips] heroes are general, or make our gen skipped heroes general for us

State number
688

[fervent lintel]

Observation:
MK II's Intel is impossible to beat.

Consequence:
F2P can't pass the level even after almost 1 month of waiting, especially now that the difficulty doesn't decrease from 35%.

Suggested Solution:
No matter what you suggest, they won't mind anyway😆

[lime hatch]

Observation:
The issue being discussed is the lack of progress points after a victory in a game of RR. Players are questioning whether this is a bug or a deliberate feature. The absence of progress points has prevented players from reaching the desired Diamond tier, and this concern has been raised multiple times.

Consequence:
The absence of progress points after a victory of RR has negative consequences for players and their alliances. It prevents them from advancing to higher tiers and can be frustrating when trying to achieve certain goals. This situation hampers player motivation and overall enjoyment of the game.

Suggested Solution:
Addressing the issue of missing progress points after victories of RR is crucial for maintaining a positive player experience. Clarification from the development team on whether this is a bug or intended behavior would provide players with a better understanding of the game mechanics. Implementing a fix that ensures progress points are granted appropriately would help players advance through tiers without unnecessary barriers.

State Number:U/K

[naive plover]

Observation:
Postponing the release of things like hero, aircraft, helicopter, behemoth) that should be released on time by a few months

Consequence
Widening bp gap in some neighboring states

Suggested Solution:
As per the schedule, the release of the due date

[timid basin]

Observation:
I have noticed that there are very few epic (purple) and elite (blue) heroes available in the game. The developers seem to have designed many different heroes that never get released or get removed even.

Consequence:
This lack of purple and blue heroes has a negative impact on new players who are at a disadvantage compared to older players who have access to stronger heroes. It also limits the variety of heroes available for players to choose from, making the game less interesting and engaging. Each gen brings a new stats limit, then why not the blue and purple ones

Suggested Solution:
I suggest that the developers introduce at least 2 blue and 1 purple seasonal hero for each generation of heroes. This would give new players a new base of stats from blue and purple heroes for each generation, reducing the generational gap. It would also make the game more interesting by providing more options for players to choose from.

State number:
781

[shadow plinth]

Observation:
Can't set trap or horde sometimes, in any device. But those in Europe can.

Consequence:
Highly negative experience: This thing has been here for a few years already

Suggested Solution:
Fix it please. Thank you

State number
338

Player ID
breadwithpineapple

[twilit musk]

Observation:
Prices of bundles in store are not equal for everyone, when you buy them with $ they are cheaper
Consequence:
Why should i spend 150% of price that someone else is paying
Sugested solution
Price of bundles in store should depend on exchange rate of dolar $ to other currencies
state 822 (all?)

[shadow plinth]

Observation
Some other language like (Bahasa Indonesia) doesn't have , (Comma)

Consequence:
Not all other language like (Bahasa Indonesia) can read numbers without comma

Suggested Solution
Why not they put , (Comma) in number example 694201337 becomes 694,201,337

State
All

[sullen badge]

Observation:

Friendly alliances in the same state tends to not hit each other during KOTH event.

Consequences:

Opposing alliance find themselves as 2v1 during the event and they have hard time to compete for 2nd or even 1st place.

Suggested solution:

Make alliances hidden before the match starts and only to reveal it when the match begins so that no treaty can be done beforehand.

State: General

[zenith plume]

Observation:

This is the one I am looking for. Thank you so much...actually even if they are not on the same state..the other state contacts the R5 or R4 of the other and connive against the third team.. How low they can get to win🤦‍♀️

Consequences :

The opposing alliance find themselves in a 2v1 event

Suggested solution:

Make everything hidden and just reveal it once the fight starts

State: General

[fervent lintel]

Observation:
Effortless Progress doesn't appear this month

Consequences:
Reduce player impact, and upgrade items still doesn't enough at all

Resolution:
Bring that event back, so F2P player and low spender can grow their progress

State:
All

[sacred hamlet]

Observation:
New look of gen 7 - 12 limitless is horrible. Pink and purple coloured barbies.

Consequence:
I can't imagine I will be having fun sending marches out with these heroes, so the motivation to keep playing will decrease.

Suggested Solution:
Complete remake of the visual presentation of the heroes. Try to get rid of the Barbie theme.

State number
333

[urban abyss]

Observation:
Player dislikes that people who are signed up for KotH, but do not show up for the event are still counted as present in game, and are auto-assigned for food.

Consequence:
It is a waste of the resource, and players can not play effectively because their ressources are being wasted on players who are not participating in the event.

Suggested Solution:
The same mechanism in RR should be used in this event: where only the players online can be seen.

State number
88

[haughty carbon]

Observation:
In king of the hill, rulers of buildings gain more foods. Only R4 or R5 members can edit this role.
 
Consequence:
This food booster role feature disadvantage many R3 members during KOTH. R3 members cant do anything if they run out of food and its harder for them to get a good ranking on the leaderboard if the R4 - R5 members in that alliance are greedy and take the role on all buildings since they are the only ones allowed to choose who gets this role. This is unfair. Many players did quit or do not play KOTH anymore due to this feature. They feel like the event is a waste of time since they will never get a high rank and good rewards as R3.

Suggested Solution: 
Remove the ruler food boost that only advantage alliance leaders.

State number 
335, 338 & 765

[untold raft]

Observation:
CPU/GPU overload thanks to settlement effects. All the statue effects are heavily loading CPU/GPU. Attached a CPU usage diagram from the PC version. The game slows down extremely if not running on the latest and expensive hardware.

Consequence:
Sluggish playing, not able to join rallies quickly, annoying lag. Players lose interest in the game because it's so unpleasant to fight the technical issues.

Suggested Solution:
Optimize your code and disable all those effects when switching to Lite mode.

State number
589, but that doesn't matter at all.

[haughty carbon]

Observation: 
Mushi migo ended tonight and store closed at  reset while the store was supposed to close in 7 days after the event.

Consequence: 
Some players have a lot of credits left from the migo that they didn't spend because they thought the store would still be open after the event. 

Proposed Solution: 
Reopen the migo store so players can buy the items they want with the credits left. 

State number
627

[grizzled mantle]

Observation
Some things are worth using quickly like flares or relos. The game makes this pretty difficult

Consequence
Can't react to a changing situation or save yourself from a close range incoming attack

Suggested solution
Add 2 8 and 24 hour peace flare as well as random relocator. Assuming you have them of course to the skills menu

[chrome walrus]

Observation:
This email below regarding the removal of Ray's place is not sufficient to explain what the change is for, why it’s only announced 1 day before Rays. The final part of the message suggests you’ll get them via ranking but we need a lot more clarity!

Consequence:
People are unsure of what are they supposed to do for those missing potions/frags this week?

Suggested Solution:
Do not bring changes a day before without proper explanation. Players need to know IN ADVANCE or AT START OF EVENT, what are the rules and the expected rewards so we do no either miss a day of tasks that costs us a ranking, or unnecessarily use our upgrade items for nothing.

State number
33, 653

[storm spindle]

Observation :

State Mergers are delayed a lot. 800ish states do not have activity. Especially States till 864 are gettting all the new features and we do not have time to consume them. We are just in the edge with the realeases and we get them all together. We are getting returners who quit the game because "it's a dead state" . Nobody is going to pay for state transfer to a dead state when the prices are that high.

Consequence :

People quit daily , running low of activity , can't compete , 2-3 alliances per state

Suggested Solution:

State mergers. 3-4 States per Merge , include from 812 up to 864 BEFORE MIGO. We can't wait another 3 months !

[fleet sparrow]

Observation -
Games of chance aren’t fair, games are set in favour of high spenders and seem to be very little “chance” to it

Consequence
Negatively impacts f2p and low - mid spenders as games are favoured to high spenders

Solutions

make sure the odds in their games of chance is fair. Instead of rigging every single one.

Observation -
Games of chance aren’t fair, games are set in favour of high spenders and seem to be very little “chance” to it

Consequence
Negatively impacts f2p and low - mid spenders as games are favoured to high spenders

Solutions

Publish correct odds including chances based on specific conditional plays/draws within an event, offer enough draws for one run through from game events similar to the pearls offered in festive bazaar and the like.

[fiery lava]

Observation:

RR has been always a problem with must choose 3 random time and being pick random by the game system. With the system must choose 3 time that even we cannot do but no choices.

Consequence:

It is hard to play with full team if the match time came out with unexpected time, time pick by first choice is useless as the choice came out in second or third pick.

Suggested Solution:

Bring back old RR system which allows to choose only 1 time, as we have 2 Legion, it is easier to pick different time for what we want. Not only for RR, for whatever events that have random time as well.

[stuck flint]

Observation:
State is stuck for weeks at Gen 9 Heroes ... when Gen10 Heroes will be released ? It's ridiculous, that Developers releases a lot new stuff to sell packages but don't enable the next Gen of Heroes, so no one can get rewards needed.

Consequence:
A lot of active Players already maxed Gen 9 Heroes, so it's senseless for them participating in SvS Prep or SOTF because the rewards are Gen9 Shards.

Suggested Solution:
Release Gen 10

State number
795

Player ID
Frozen

[dire solar]

Observation:
Would like a stream lined reporting process for submitting feedback

Consequence:
It's a chore to provide simple feedback. Visiting multiple channels, obtaining a template just to be able to begin the process.

Suggested Solution:
By making submitting feedback a simpler process perhaps more players would use it, as it is, many players feel like feedback is a waste of time based solely on they feel nothing is done when they submit.

State number
59

[chrome walrus]

**Observation: **
**1. Matchmaking Discrepancy: **The matchmaking pool has players within a specific range, but there is a significant disparity in the available characters. One player in the pool has the "joker" character, while another player has both "joker" and "Daryl."

2. Unfair Advantage: The presence of "joker" in the 971 player's arsenal has led to an unfair advantage. This advantage has directly impacted the outcome of matches, including an important RR match, Koth, and the Finals of MM.

3. Frustration: The lack of fairness and the repeated losses due to an opponent's advantageous position has caused increasing frustration among the team.

__Consequence: __
1. Fair Competition: Ensuring fair and balanced gameplay contributes to a more enjoyable experience for all players, fostering healthy competition and satisfaction.

**2. Player Retention: **Addressing player concerns and frustrations can prevent them from becoming disheartened and leaving the game due to perceived unfair advantages.

**3. Game Reputation: **A game that's known for its fairness and responsiveness to player concerns is more likely to attract new players and maintain a positive reputation within the gaming community.

__Suggested Solution: __

1. Balanced Matchmaking: The matchmaking algorithm should ideally ensure a more balanced character availability among players within the same range. This could prevent scenarios where some players have significant advantages over others.

2. Character Unlocks: If certain characters are unlocked at specific levels or through achievements, it's essential to consider the timing of these unlocks to prevent imbalances in matches. It might be worth revisiting the character unlocking system.

State number
986

[main holly]

Observation:

Not happy about rays palace won’t be available during sotf/svs

Consequences

We plan our upgrades, and usage of items depending on schedule, and with rays not being part of ways to earn points. Have made it difficult and in some cases impossible to earn all minimum points for day2-3

Solution:

Compensate us, with rays vouchers which we would have been able to buy via rays which can be redeemed next time, plus ways that minimum targets are achieved for affected days

———————-

Observation:

Mining mayhem matching needs drastic improvements

Consequences:

How can we continue playing when matching is so off, or encourage alliance members to participate when this are the scores from start.

Solution:
Improve march making

By player= diabilis

upvote= 5, down vote=1

[wicked whale]

Observation:
Recent Rays place changes are a " big fat slap in the face of every f2p player and low spender."

Consequence:
Question, is it really necessary to make these changes during the week Ray’s should be?
How they think that f2p players and low spenders will get their points in SotF/SvS? How they think these players will get stuff for limitless heroes?

Suggested Solution:
Devs should give answers, now!
Things like this should be better timed considering events

[torpid kite]

Observation:
Heroes at barricades switches as you send out , when all troops return the heroes still may not be best heroes or the heroes you wanted

Consequences:
Weak or wrong defensive heroes espicially with the new update coming on the barricade can make losses much greater

Resolution:
Let us be able to lock in the heroes we want on the barricade

State:
All

[main holly]

Observation:
Customer support needs drastic improvement

Consequences:

We complained that we were able to capture the first building in mm and then the system said we couldn't continue playing. That is the answer ???? Are you kidding us??? We play the game over three years !!!!!

Solution:

Do a major upgrade to your customer support, have members who is knowledgeable behind the screen to reply and stop closing tickets until it’s resolved or solution has been provided
By= Thor
upvote 8, downvote 1

[winter dome]

Observation:
The Feeding frenzy event is in general very unfair to both skilled and F2P players

Consequence:
More F2P, and in general players will chose to quit.

Suggested Solution:
That the minigame is actually winnable/progessable for F2P players

State number: 555

Extra details:
I wouldn't say I'm any sort of master of this sort of minigame, but I enjoy them, quite a lot, and I've been trying to progress.. But it is simply impossible for a F2P player to even get past stage 2, or maybe 3 if you're superbly lucky, I haven't been "lucky"
I've played this maybe in the triple digits always ending in the same result, or somewhat close, an impossible situation, even with your added free shuffles and removals.
This is a specific feedback about this, but I got similar complaints about similar things.. I understand you want and need your money to keep existing, but I'm decently sure you rely on F2P players just as much as the whales, I'm not a whale, but I've been nicer with you than a AAA game 🙂

[shadow plinth]

Observation: Cut scene text during events like Gol Gorath doesn’t need to be there.

Consequence: Since this event is a timed event having the cut scene wastes precious seconds because the timer still counts down while it’s there.

Suggested Solution: Remove it entirely as it wastes time and most don’t read it anyways.

State: 243
IGN: JackDan

[grizzled mantle]

Observation
Labyrinth is a poorly balanced grind with terrible rewards. The people who don't need the rewards do better in it than those that could use them. It becomes a game of repeat the level over and over till you earn enough to win then repeat

Consequence
Player engagement is reduced. Nobody really tries they just go through the motions. Nobody would bother spending for this

Suggested solution
Fix the lag it has then make it a super easy time trial within the state. Fastest completion of 5 floors or something. Easy enough that hq 1 can beat it

[fervent perch]

Hi
I totally understand your feelings, it's frustrating ..
We have a form pinned here in this channel about the feedback report so let me rewrite what you posted for you.

Observation:
State transfer has many restrictions, starting with the amount of ticket needed for the transfer.

Complications:
Devs say that you care for players and you want to help them play with friends and enjoy the game. That's what State transfer was supposed to represent. So I'm asking, why so many restrictions? Even my tiny account of lv. 26 and 50 mil bp needs 4 vouchers (which costs 700k coins each). I personally don't care about bp, hero gen and all the rest. I just want to join friends and play along... And I'm asking again, how do you think you're helping? I'm looking forward to see your way of thinking.

Suggested solution:
Lower the transfer costs and let the players to join there friends and play together.

3 🔼 - 1 🔽

[fervent perch]

Hey
Good point, let me get this forwarded in the correct format.
For the future feedback please check #📋︱feedback-reporting message since feedback here should be posted in that format. [ Observation, consequences, suggested solution]

Observation
Small comment on video guides and write, they are all in English.

consequences
They are absolutely useless and disadvantage all players who do not have access to English.

Suggested solution

• Add subtitles in different languages
• Make the videoes in more than 1 language

[rain ginkgo]

Observation:
The point counter + the timer mode are frozen when i send my troops somewhere (6 times in a row i needed to restart)

Consequence:
Need to restart the game. No need to say that it's a pleasure when you have 30 minutes to do more points as possible

Suggested Solution:
Think with your brain and not your wallet when you have to optimize a game

State number
A lot

[naive plover]

Observation:
Due to the state transfer event, strong players have started flocking to one state. Because of this, some states are at risk of dying

Consequence:
Because of this, the f2p, low-spending players who can't get passes are helpless because they don't have strong players.

Suggested Solution:
Setting up a f2p, low-cost player state transfer system very quickly, or running a state merge event quickly

State number:
Dead state

[shadow plinth]

Observation:
Feeding Frenzy event still bugged stack of cards, it's already 4-5x since event release

Consequence:
Skilled Mahjong F2P, General F2P, Rookie F2P choose to quit and never play this again

Suggested Solution:
Fix that bug card stacked and rework that event than just Pay for useless card item to complete level 2

State
1000, doesn't matter state

[ashen smelt]

Observation:
State transfer is one thing, whether we are happy with it or not, this will obviously change the strike powers of many states.

Consequence:
What I notice is that some States find themselves weakened while others are getting stronger and it would be very unfair to find themselves facing these same States in svs.

Suggested solutions:
Even if the matchings were already very ridiculous. Maybe you should now quickly consider the changes due to this event for the next svs and stop pitting migo states against each other that were already unbalanced and are even more so now.

State 891, the forgotten.

[sly heart]

Observation:
Our warehouse doesn't protect anything, we need upgraded warehouses that can protect way more resources than what we currently have.

Consequence:
Players can loose Billions of resources in a few minutes and receive thousands of attacks when they forget to shield leading them to quit

Suggested Solution:
Been able to upgrade the warehouse from lvl. 30 to P13

State number
217

[tame gate]

Observation:
Due to the state transfer event, strong players have started flocking to one state. Because of this, some states are at risk of dying

Consequence:
Because of this, the f2p, low-spending players who can't get passes are helpless because they don't have strong players.

Suggested Solution:
Setting up a f2p, low-cost player state transfer system very quickly, or running a state merge event quickly

State number: 922
Dead state

[strong raptor]

Observation -
What is the whole point of the svs matching system when states are allowed to recruit AFTER the matching ends and when svs preparation stage is ongoing?

Consequence
The already unbalanced gameplay is now stretched to its limits and becomes even more unbalanced. States with once 3 maxed players have more than 5 now. It is impossible to do anything (compete in warfare stage) against them.

Solutions
Lock players in their states and prevent state transfer in for states with ongoing svs and limit the number of players transfering into one state.

State number:
30

[tiny magnet]

Observation:
Lightweight Aircraft Materials have been introduced for some time. But, they do not give points in events like svs/SOTF.

Consequence:
Since the materials are generally used by small players who are still find behind in aircraft, they will not be able to score the point mark needed as well as get points in that event. Those players will be forced to use other items which will lead them to not have enough items for corresponding point mark.

Suggested Solution:
Verify if it is a bug. If not, fix it as soon as possible such that people upgrading aircraft with lightweight materials can score points.

State number
187

[long pewter]

Observation :
Compensation of 20 chips for going rogue and closing Ray is not enough

Consequence :
Almost every player use bios in Ray's Place and do the 120 spins which provides at the very least 115 featured hero frags just in opening the spin crates.
By "compensating"with 20 chips, you deny the results of 100 more spins.

Suggested solution :
Be fair, send 100 more chips.

State number :
All states

[grizzled mantle]

Observation
New update went live at random time with no warning and half of it isn't available telling us to update the game which is impossible

Consequence
Well. We can't play and the devs manage, against all odds to look more like muppets than the muppets after a show has gone off the rails

Suggested solutions
Whole company probably needs to learn how to run a project and release schedule correctly.

[shadow plinth]

Observation
The latest update changed a all heroes to "completion" based on rank, without warning.

Consequence
Players with gold fragments in backpack now just lost all use of them! Further, since completion is based on rank, everyone who didn't spend all their fragments already also is in a serious disadvantage powerwise. This hurts especially much for F2P who might have saved up fragments to spend in events.

Suggested solution:
Either let players use fragments to keep upgrading hero rank, or offer a good conversion of gold fragments to the new systems upgrade materials.

[Edit] in subsequent update there is now use for the old fragments in the skill update. Still, the power output per frag on skills seems very low compared to using them for rank boosts pre update. And the actual skill upgrade window is very poorly explained. Like, if you press the big green "upgrade" button, it will use general fragments before hero-specific ones!

[shadow plinth]

Observation: 
The required number of transfer passes was changed in less than 24 hours. 

Consequence: 
Obviously, the players who took time to earn and save those transfer passes and waited for this event cannot move. 

Suggested Solution: 
Change it back, like how it was yesterday. Better if you can lower the number of passes needed.

State number
190```

[mild forge]

Observation
Gen 7 to 12 heroes have been changed to "completion" with no advice to use saved frags or proper notice and explanation of the impact to power.

Consequence
Massive confusion across the game community, loss of used of saved materials when we have been stuck with the same gen for months waiting for August 28, unable to use gold frags for gen 10, nerfed hero power, SvS in 3 days will be a mess

Suggested solution:
Test your releases fully before inflicting the damage on your customers. Provide clear guidance for changes well before the update, not the cryptic 1 minute videos nobody can understand. Allow content creators time for testing so they can advise us because you never do. Give generous conversion tools for the materials that were saved up. Stop killing the game

State no 823

[rigid flint]

Observation:
Stuck in an endless Hero Explorer having beaten all the infected the countdown just restarts.
Consequence:
I had to exit the challenge and and lost all the rewards and progression.

Suggested Solution:
Fix your game!! How does this happen on an vignette that has been deployed for months!

State number
276

[surreal canyon]

Observation

• Updates are released horribly. Everything is unorganized. i.e., some Androiod users have the update while most of them don’t, and some iOS users have the update while others don’t, and don’t get me started about the Windows version.

Consequence

• A really unhappy playerbase; an extremely buggy game; and the potential loss of event points, troops (via settlement hit); or other valuables. All caused by an improperly released update, meaning that player’s schedules are potentially severely affected.

Suggested Solution

Here’s what they should do:

• FunPlus pushes out the update to Android, iOS, etc.
• Update doesn’t change the game immediately, no in game loading nothing.
• Wait a few days.
• Once it’s 00:00, force refresh everyone’s games and begin the “additional data loading” process (yknow how sometimes we have to load additional data)
• Load the new information, shouldn’t be taking up extra storage because the update already added it but kept it hidden.
• Everyone gets the new stuff at the same time, or whenever they login again. No additional annoying download is required after the update. Everyone is happy.

Here’s an example: Gen 15 are set to release on the 28th. With my suggested solution, the update will be pushed out on the 25th/26th. The update will take about 200-500mb (example!). Upon updating, nothing has to reload once the player logs into the game; all the new data is kept hidden. On the 28th, at 00:00 the data is then unhidden and everyone playing at the time will be refreshed, meaning they’d need to relogin. Upon logging in, they’ll receive the new heroes or data instantly, no need to download additional resources as it’ll have been downloaded with the update.

State Number

266 (affects all states obviously)

[abstract sand]

Observation

• Mid transfer phase an update was released that increased seemingly the migration points
• Due to increased paper power, the migration score went up and more tickets are required to transfer

Consequence

• Whoever planned to transfer needs more tickets now. Which can only be solved by buying bundles if one had required tickets amount before. Which leads to very unhappy player base

Suggested solution

• Restore original amount of migration points so original amount of tickets required to transfer is displayed. It is not player's fault that FP decided to roll out a major update in the middle of SOTF/SvS and transfer week. The need to buy tickets now is a scam

State number
88 + all other states

[fervent perch]

Observation:
Ray place compensation is not consistent throughout the states.

Consequences:
Some states do get 20 tokens from Ray's place and others don't. When the Ray Place yesterday did not work in any. The same thing happens with the finished capsules. In some states you give away 20 from Ram, 20 from Codi and 20 from Lori and in others nothing.

Suggested solution:
Be fair and send to all affected player an equal and worthy compensation.

State 448
2 🔼 1 🔽

[shadow plinth]

Observation:
Players gonna quit cuz y'all a bunch of dumdums releasing gen 7 to 12 limitless with t-rex coming, new airplane feature.

Consequence:
KG is gonna cry. Many players will quit or stop spending. U wont be getting my 1500 euro a month anymore thats for sure 😂

Solution:
Stop changing so many things, give new states time to grow before introducing a new thing.

State:
KG headquarters

[magic fable]

Observation: 
Can no longer use fragments for the troll squad.

Consequence: 
Some of us have been saving our Gen 7 fragments for months thinking our next heros would be Gen 7 as limitless, only for last minute changes. So now Gen 7 are not our next hero, we could have used these saved fragments for the troll squad. But now we can no longer use fragments, only capsuels?

Suggested Solution: 
Switch it back and allow us to use our fragments.

State number
314```

[jaunty karma]

Observation: 
You have us fill out this form that no one cares about or reads

Consequence: 
Nothing changes. More and more players will leave 

Suggested Solution: 
Actually read and make the changes we are requesting

State number
All

[paper echo]

Observation:
i have ios and i cant upgrade the game

Consequence:
i cant use ray place, i cant take rewards collection, i cant see my heroes (are black frames) etc etc

Suggested Solution:
release this big update at same times for everyone or give compensation

State number
ios players

[severe ether]

Observation Loss of strength and power due to reversal of purchased frags

Consequence. Yet again, game experience is subpar, even for paying players.
Suggested solution Either refund those of us that paid for frags or give us the needed capsules to upgrade

State 650

[steep vigil]

Observation: SvS preparation round messed up in multiple ways. First the “how to earn points” list is incomplete and other ways to earn points are hidden in the details which seems unnecessary. Second, after our so called “leading state” was matched with a non-leading state they were able to bring in big players in the middle of SvS prep to-win the rewards?? Why would that be allowed in the middle of an event? We as a “leading state” are handcuffed to that status and unable to do anything as far as recruiting..and Third a update was introduced in the middle of SvS preparation that only half the players could access, given them advantage in points from reintroduced Ray’s place.

Consequence: SvS preparation round has become a farce, and those that spent money to try and place higher for rewards have been cheated of their money and rewards. It’s events messed up this badly that make people quit this game

Suggested solution: Learn how to not mess things up so badly. No state transfers allowed during SvS..No “leading state” status. Clear and full instructions on events..and last, don’t introduce updates until all players can access them and definitely not in the middle of a 5 day points event.

State: 30

[warped temple]

Observation. Bugs on bugs. This time Ray’s office disappeared during bloodspot event. Later no new event for iOS users.
Consequences. Lost points, lost rewards, bad mood and strong desire to leave the game after al, this bugs every time
Suggested solution. What can you do now, after I lost time and events? As always, ups sorry, it wasn’t us. Maybe finally start doing your job properly? But it is not an option for you.
State 1137

[midnight iris]

Observation:
iOS is still missing the update.

Consequence:
Players are missing events.
Items are missing from backpacks.
Ray's is missing.
Points for SotF and SvS are not attainable.

Suggested Solution:
Return to iOS users

• The losses of frags from rays place…
• The losses of points and thus rewards for SOTF or SvS prep
• The losses of using other stuff then to score the needed points…
• The loss of a day of an event, all those potential rewards…
• The time lost on reporting these issues, while we should be ingame scoring
• All the Rewards and points
• all the capsules from the rewards tasks from the sotf or svs day
• also should give at least 200 pearls from the sentinel event day missed
• syringes potentially lost from being unable to compete in SvS prep

[chrome walrus]

I have observed that the game has undergone significant changes since its original release. These changes have led to the diminishing of key strategic elements that were once central to the gameplay. Features such as perfectly timed rallies, ghost rallies, and the complexity of double, triple, and quadruple rallies have been overshadowed by newer mechanics.

Consequences:
As a result of these changes, the essence of strategic planning and cooperation has been lost. The previous level of engagement, where players were required to think critically about their actions, has been compromised. Additionally, the shift from 24-hour State vs State battles to the current early-morning timeframe has limited the accessibility of the gameplay. Players like myself, who value Saturday mornings for rest, find it difficult to actively participate.

Suggestion:
I strongly urge the reconsideration of the game's direction to embrace the foundational elements that were originally present. Bringing back the strategic intricacies of perfectly timed rallies, ghost rallies, and multi-rally tactics would restore a sense of depth to the gameplay. Reintroducing 24-hour State vs State battles would allow for extended strategic thinking and coordination, providing a fair opportunity for players across different schedules. Furthermore, I propose a reevaluation of the battles for the capital. By removing overpowered units like gorillas and planes and emphasizing victory through sheer tenacity, battles would once again become a test of strategic prowess rather than reliance on overwhelming strength.

In conclusion, my intention in submitting this feedback is to advocate for a return to the original essence of the game that drew many of us in. These changes would not only invigorate the experience but also foster a renewed sense of camaraderie within the player community.

State number
127 & 98```

[balmy zealot]

Observation: 
Operation Festival gets worse each time. It is very expensive to get the Sentinel, and this time the rewards for this rallies are ridicolous low. Im actually frustrated I bought it. 

Consequence: 
With that low rewards you push away everyone who still wants to spend even tho the game is full of Bugs and everything!

Suggested Solution: 
Imrpove the rewards in the Operation Festival Event so buying the Sentinel atleast makes sense! 

State number
1012```

[knotty folio]

Observation:

This game lost its meaning. It used to be a strategy game. now its just a bunch of features that no one know what they do. And a bunch of wallet measuring competition.

Consequence:
Grear job devs, thank you for ruinning the only game that was at least fun.

Suggested Solution:
Keep going.. dont fix those bugs.. keep ur flawed events going with glitches and lags im sure more people will not quit like ur top player did 🙂

State
838

[fervent perch]

Observation
Heroes converted to limitless don't have limitless hero challenge

Consequences
how we supposed to upgrade completion level?
Or whats the way to get those?

Suggested solution
Fixing this by giving more info about how we going to get those and in which events. Since we as f2p will need forever.

State
890

Observation
I have 2 acc in state 555, one seems like everything okay, on other top gen heroes become powerless!

Consequences
I am very angry on last upgrade, can`t play anymore, main match power super low!!

Suggested solution
Switch things back and fix this

State
555
8 🔼 1 🔽

[smoky helm]

Observation:
This new SVS schedule is absurd and needs to be changed ASAP.

Monday - Plasma speedups/badges
Tuesday - Rays place (which was inactive), hero frags, plasma cores, speed up, GATHERING.
Also Tuesday was Points event, kill infected.
Wednesday - Badges, Behemoth, aircraft, Hero fragments and rays place. (rays place was still disabled and due to bug, ios users was unable to use golden frags of new heros)
KILL INFECTED POINTS EVENT ENDED.
Thursday - KILL INFECTED,** hero gear, behemoth and aircraft.
Friday - Chief/hero gear, plasma, speedups.

Points event during gathering stage...
Points event finishes, then starts kill infected stage...

Consequenses -
You need to pick and choose in which event to participate. You either need to gather, or kill infected for POINTS EVENT. at the same time, you have decide if you want POINTS EVENT rewards or score points in SVS during Kill infected stage.
During SVS, rays place first day gives more points and on first day it was unavailable.

Suggested Solution:
Put gathering stage on Monday (usually no hordes and etc on Monday)
Put Points EVENT of KILL INFECTED TOGETHER with Kill infected SVS stage, this way players will be able to participate in MORE events. It's really not that hard to put proper schedule. Look I even made one for yall.

State Number:
State 941

[lime hatch]

Observation:
The suggestion being presented is the implementation of a log accessible to all players, recording the movement of players during state transfer events.

Consequence:
The absence of a comprehensive log tracking player movements during state transfer events could result in confusion and missed opportunities. Players may struggle to keep track of who is entering or leaving a state, which could impact alliance strategies, communication, and overall gameplay.

Suggested Solution:
Introducing a universally accessible log that documents all player arrivals and departures during state transfer events would have several benefits. It would enhance communication and coordination among players and alliances, ensuring a smoother transition between states. This log would provide valuable information for alliance leaders and members to make informed decisions, plan strategies, and adapt to changes effectively.

State Number:
State 1072

Observation:
In light of the recent succession of updates marred by multiple bugs, it becomes apparent that reconsidering the compensation provided to players is warranted. The prevailing level of compensation appears to be notably inadequate when juxtaposed with the disruptive consequences these glitch-ridden updates have on the game.

Consequence:
The current minimal compensation seems to insufficiently acknowledge the mounting frustration and discontent among players arising from the prevalence of updates that are fraught with bugs. The compromised enjoyment of the game due to these issues underscores the need for a more substantial compensation, as the current offering fails to appropriately address the magnitude of the problem.

Suggested Solution:
The proposition to recalibrate the compensation strategy offers a promising avenue for improvement. Rather than adhering to a token compensation approach, the introduction of a more substantial reward, such as 500 diamonds or free packs, could align more congruently with players' expectations. This revision not only underscores the developers' dedication to elevating player satisfaction but also furnishes them with a compelling incentive to enhance update quality control.

By adopting a compensation approach that acknowledges the gravity of the impact that malfunctioning updates can inflict on players' overall experience, developers can effectively showcase their commitment to cultivating a positive gaming environment and preserving the trust that players place in them.

State Number:
State u/k

[midnight iris]

Observation:
For a period Tactical Drill levels became very easy and many people online reached lv200. The bug was then fixed.

Consequence:
Unfair game play and frustrated player base.
Some people got many rewards due to a "bug" not everyone had access to.

Suggested Solution:
Either
Revert all progress to what it was prior to the 'bug'.
or
Allow everyone access to the 'bug' and the rewards.

[wet hound]

Observation: Since introducing T12 troops, the amount of resources needed to upgrade and train troops has increased tremendously.

Consequence: having to constantly gather, but still running out of resources

Suggested Solution: can we get lvl 10 resource nodes with higher amount of resources to gather.

State : 782

[worldly pollen]

Observation:
Effortless Progress doesn't appear this month

Consequences:
Reduce player impact, and upgrade items still doesn't enough at all

Resolution:
Bring that event back, so F2P player and low spender can grow their progress

State:
All

[mild forge]

Observation:
The RR season is finally coming to an end after 19 games, most of those 2-weekly. We are due our rewards which are…..drumroll……160 GOLD FRAGS

Consequence:
Gold frags are now pretty much completely useless. We need the materials for the new hero completion.

Suggested Solution:
Don’t give gold frags. Give us the materials and potions we can actually use please

State number
823

[wide breach]

Observation: Anytime a group message is sent in game, the message show as a new message in the inbox.

Consequence: In order to keep track of important messages, you have to clear the 100 red dots. Really annoying & time consuming

Suggested Solution - don't count sent messages as a new incoming message. Fix the code to only recognize incoming messages.

State: 307

[wide breach]

Observation: Need the developers to slow down and perform proper QA prior to releasing updates and/or new features. Yesterday's update has the following
reported bugs (all related to new update)
bp loss
stats loss
purple brain not accessible, skills not accessible
missing explo missions
big increase in needed transfer tickets
rays place gone for some states who still had it yesterday
missing fragments
troops being stuck, not returning home :attention: some troops finally returned, maybe fixed
intel lost (were there before update, now gone)
all statues are missing, cant be seen anymore on island after update
buffs from island messed up
rays place gives weird capsule choice crate (Tina, Hank, Cardini, Inessa(?), Derek)? not sure if that's bug, one hero unknown and do we have any info on why only some capsules in there?
players bought hero vouchers yesterday and now cant use them anymore
graphic bug with hero sizes in march formation screen
diamonds missing (showing -2 diamonds available, which is impossible!!!)
gold fragments not usable
bugged festival event
1 limit on frenzy officer
not receiving pearls
error when trying to purchase from festival bazaar
unable to locate hero’s even with enough old frags
operation event taking 2 chips not 1
*****New GUI flaking out, go to delete a message and have to delete it twice before it will leave. FIrst one just flashes and then message is still there. Need to delete again.

Consequence: Increase aggravation and desire to play and in some cases the ability to play at all.

Suggested Solution: Stop rushing your R&D. Get a project manager to manage features and bug fixes and roll out software that has undergone thorough testing and is free from bugs PRIOR to releasing it to the live servers.

[main holly]

Observation=

Game is lagging, effects from hq settlements are too heavy and irritating eyes

Consequences

Live events like trap, cc, svs we struggle due to lag

Solution

Allow us to have an option to switch other peoples effects for our game to run smoother on mobiles/pcs

upvote 4 and down 1

[shadow plinth]

Observation

Horde isn't playable

Consequences

Player who garrison other players will give them 0 and Horde is just useless Gacha Games

Suggested Solution:

Fix this Horde and make it fair not RNG Gacha based

State
1000, Doesn't matter State

[split lotus]

Observation:
Total absence of quality control when recycling events. Added example of "advanced battle cores"

Consequence:
It's rather annoying paying way beyond premium for a service that completely lacks quality control. Tons of "features" released at once instead of one by one making everything full of bugs.

Suggested Solution:
Stop biting over more than you can chew. Initiate testing and quality control.

State number
755.

[weary sedge]

Observation:
Reins in Horde did not give any points

Consequence:
Players get worse rewards, cause they cant get points

Suggested Solution:
Fix the Point System

Player ID: bloodyami

8 Upvotes 1 Down

Observation:
Speedups in Festival Operation arent working

Consequence:
Its hard to finish tasks if the Event isnt working correctly

Suggested Solution:
Fix the Point System

Player ID: bloodyami

7 Upvotes 1 Down

Observation:
because of delay with I phone. Those that used hero gear and badges at reset not able to collect points for festival event.

Consequences:
Its unfair for Apple Users

Suggested Solution:

Player ID: bloodyami

7 Upvotes 1 Down

Observation:
Nothing happened after reporting all of the bugs

Consequence:
Player feels not heard

Suggested Solution:
Listen to Players!

Player ID: bloodyami

7 Upvotes 1 Down

[stark carbon]

Observation:
Effortless Progress doesn't appear this month

Consequences:
Reduce player impact, and upgrade items still doesn't enough at all

Resolution:
Bring that event back, so F2P player and low spender can grow their progress

State:
952

Observation: Anytime a group message is sent in game, the message show as a new message in the inbox.

Consequence: In order to keep track of important messages, you have to clear the 100 red dots. Really annoying & time consuming

Suggested Solution - don't count sent messages as a new incoming message. Fix the code to only recognize incoming messages.

State: 952

[small egret]

Observation:
Latest update,the worst so far.
New heroes - broken
Trap - broken
Horde - broken
New skin event - broken
When march attack infected in the wildernes there is no visual effect of a battle - broken
And many more stuff broken that I can not remember right now

Consequence: game is unplayable

Suggested solution: FIX IT!!!

State:193

[lean cave]

Observation:
Legendary Hero fragments are useless now and there is tons of people was hoarding them for next gen now useless
Suggested solution:
Just let us exchange our legendary fragments with the new stuff or just bring the old system back

[atomic condor]

Observation: I have observed the fact that no statement or update on what has happened to the game, or what is being done about it, when it’s being done, or what compensation will be given and to whom. Bare in mind a lot of lost points in Rays Wheel due to FunPlus breaking Apples ToC leading to the delay in them publishing the update so as FunPlus are at fault, iOS uses deserve adequate compensation for those lost points in terms of final placement rewards in the rankings. That is just 1 of probably 100 issues that ALL players have had to endure over the last 3 days and the fact you’re still pushing out new bundles show where your priorities lay.

Suggested Solution: It is 100% clear on this discord that you have a problem. A big problem. The first and most striking is your spineless attitude in giving the community any information. Instead you have let your mods take the full force of the mob, including from me at times. You are giving them no information to pass to us and therefore not giving them the tools to do their job. You should be ashamed of yourselves for that. 3 days. Let that sink in. 3 days for a company to completely ignore their consumer and for that you get zero respect. I, and the entire community will WANT to see compensation equivalent to what people have lost and I can assure you it’s a lot, especially iOS uses who couldn’t get points in Prep/Sotf versus Android uses who could. Once again you have shown yourselves to be spineless, bad at your job, and disrespectful to the entire community including your mods.

State: On behalf of every state.

[grizzled mantle]

Observation
Compensation for your incredible mess around the entire game does NOT match or make up for what people lost. Trap was broken for people. The prizes are chests or hero gear parts and designs. Horde broke for people. The prizes for that are chief gear materials.

Consequence
Loss of whatever trust people still have left. Disadvantage in progression. Quitting. Not spending more money on a ripoff

Suggested solution
Compensation needs to be what you would have earnt. That or start giving us diamonds. This is insulting after everything else you've thrown at us

[atomic condor]

Observation: Myself and the entire community have observed the fact that you are going to play the disrespectful card against the community. Congratulations on actually fixing another bug, huge accomplishment, but that’s the end of my sarcastic congratulations. Many people lost aircraft parts, hero gear, hero appointment parts to name but a few and your idea of compensation is in the image below. Compensation that is useless and not wanted by anyone and does not compensate for what is lost due to your incompetence as a development team.

Suggested solution: To stop taking the community for idiots and compensate better. I will not collect the current compensation out of protest against your disrespectful actions to the community.

State: On behalf of every state

[thorn shuttle]

Observation:
Thank you very much for that generous compensation for the few minor bugs reported for the past days 😌

Suggested solution:
Keep pushing in that direction, I think community (customers, payers, wallets, idk how they're actually called) is really thankful for the game development strategy 😃

[ebon pumice]

Observation:

We are able to login,and start events, sometimes we even get to finish them.

Consequence: we spend less time looking through packs and deciding what to buy.

Suggested solution: remove all events or introduce 5 minute breaks after every 2 minutes spent in game where the screen is only filled with menus showcasing each pack we could get for optimised growth the Funplus way. Add a top-up button directly at login screen for highest optimised convenience to auto complete and autowin the day's events.

[left vale]

Observation:
Compensation with useless items for bugs is an insult to the community and encourages the devs to release more bugged features.

Consequences:
Unhappy players with the increasing amount of bugs and careless devs. More players will leave the game or stop spending.

Resolution:
Set 499 Diamond as compensation for every bug to be deducted from the salary of dev team leaders. This way they will test more before any release and everyone will be happy.

State:
All

[snow trellis]

Observation:
Gen 7-12 conversion to limitless according to hero ranks, without prior notice.

Consequences:
If I had known, I would have had upgraded them to col. With my Gold fragments. And no, I don't use Gold Fragments to upgrade skill levels, for me it's useless to upgrade the level of a skill if I can't upgrade the skill (with the 600 potion upgrade).

Suggestion:
Whatever is a fair compensation for this miscommunication.

State: All

[toxic schooner]

Observation: 
 Compensation for broken horde and trap events. 

Consequence: 
Players finished much lower than normal and lost many gear materials, not a single gear item was sent in compensation and what was sent was just an insult to the players. 

Suggested Solution: 
Send proper compensation to reflect the items that was lost. 

State number
938

[snow trellis]

Sorry if this was already announced somewhere before and I just didn't see it,

Observation:
Gen 7-12 have automatically been adjusted to a certain completion level according to the heroes rank.

Consequences:
If I had knows that we could get completion levels for the heroes I would have used all my Gold Fragments to upgrade my heroes to at least col 1... So that the automatic completion level would be higher.... upgrading limitless heroes is extremely expensive for f2p and "quasi" f2p.

Suggested solution:
Let us upgrade the heroes with the normal fragments and convert them again!!!

[toxic schooner]

Observation: 
Removal of Leviathan lullaby sentinel, ok it was a program mistake but those getting it had to buy with skin tokens. Me included. Compensation again an insult especially as skin tokens used to buy it was not returned. I think it was 200. Compensation returned 5?. 

Consequence: unhappy people that thought they got a sentinel that by normal means was hard to get. 


Suggested Solution: 
Perhaps send a sentinel in compensation to effected people, even with no stat buff as a sign of good faith. 

State number
938

[golden jungle]

Observation:
“Ask Becca” was pre-update….
Information asked about the update. These questions were not answered pre-update, making those mostly useless now.

Consequence:
The players feel betrayed.
They wanted to prepare themselves for this update, for instance upgrade their heroes with the golden frags, which are now nearly useless.

Suggested solution:
Inform the players base well before doing an upgrade with such an impact…
Get back to the old version, give the players a chance to prepare and then try again (preferably with a well tested version without bugs)
Or give them the needed materials to upgrade, since the older states got gens 7-12 limitless simultaneously.

State:
Basically all

[toxic schooner]

Observation: 
 MODS not being given information by the development team to be able to answer questions in this discord. 

Consequence: 
People vent anger and frustration on not getting information. The Mods after all are players like us all here not employees, who also want answers. 

Suggested Solution: 
Keep them updated

State number
All states.

Had to send that one. Thankyou Mods

[golden jungle]

Observation:
Censorship ingame is a laughing stock….
FP pretends to be a game for players of 13+, while they have gambling aspects in their game and while they present their female heroes in kind of an erotic manner.

Consequence:
Young players are seduced to gamble and spend real money, while people get banned over funny stuff on state chat. Even while others are being plainly rude and offensive.

Suggested solution:
Stop the censorship.
It is ridiculous, at least 95% of the players are adults, plus it is the responsibility of the parents…
Perhaps also make it 18+? Due to the gambling aspect in the game?

State: all

[empty bone]

Observation:
The update has failure in many areas, horde , trap, heroes. frenzy officer . People are having problems in Apple through Facebook, samsung android, and etc...

Consequence:
People vent anger and frustration. Unhappy players bad for your business
Suggested Solution
Check updates on all platform prior to pushing out.

State number
All states.

[golden jungle]

Observation:
Many times we ask for information and timelines. We simply don’t get it, we are ignored.

Consequence:
Players can’t prepare themselves for the future.
Items in the backpacks get useless.
Players could have been stronger when informed.
Players get frustrated.

Solution:
Inform the players community…
Also when it only affects a part of the players….
For instance: “Is my state going to skip hero gens?” “No” or “yes, your state will skip these gens”
This way the players can adequately build their HQ. Nowadays the uninformed states, where things change, are less prepared and less properly built then the younger states.

States: all

[shadow plinth]

Observation
The update is just a huge failure from Horde,trap,heroes,frenzy officer, and Fiend

Consequence:
Player went extremely angry and frustation and Unhappy because of bugged Horde is Gacha and would bombing this game with *1 in App Store/Play Store with this nonsense and useless compesation

Suggested Solution:
Give player damage to Horde like 25 Chief Gear Part pack (400,4,1) + Trap and Not just give them 100% useless compesation ever

State
All

[snow trellis]

Observations:
Effortless progress no announcemt that event is live, nor any indicator in game for the event.

Consequences:
I have upgraded chief gear 7-8 times, for which I havw saved up resources for months, just to know that this event is live AFTERWARDS..... I feel cheated, hiding it so that we cannot take advantage of it...

Suggestions:
Make it pop up when you open the App. Nobody needs a pop up for aircraft missions, daily logins, food frenzy, water path or the million bundles. Just name a few

State: All

[fossil glen]

Observation:
Allow players to recycle sentinel fragments into general fragments.

Consequence:
The previous sentinel frags are USELESS once the event is over and a new one comes out. They will just stay put in our inventories. Let the players at least exchange them for general fragments so that it can be useful later.

Suggested Solution:
Allow players to recycle sentinel fragments into general fragments.

State number
1090, affects all states and all player bases.

[grizzled mantle]

Observation
After all the talk about the new heroes and their new states like defence etc it amounts to absolutely no change in a battle. If someone slightly larger hits you its still 800k+ troops hospitalised and enlisted. You literally achieved nothing

Consequences
Kinda none? This is status quo. Congrats for breaking the game for 4 days straight to fail though

Suggested solution
Try again i guess. This time with testing and not breaking the rest of the game for 4 days

[winter dome]

Observation:
The game is no longer fun because of the recent state merges. The power difference between Highly active f2p players and p2w players are too stupidly large.

Consequence:
Fun no longer possible

Suggested Solution:
Adjust the state merge logic so, either players can choose to join with other players closer to their own power level, or whatever the **** logic you're currently using.
Or, split your servers so f2p players aren't playing with p2w players, or make an option available for this.

State number
irrelevant

[golden jungle]

Observation:
Game is bugged like never before. Big update not tested properly and thrown in life servers. FP doesn’t fix old bugs and introduces new bugs, FP ignores the players

Consequence:
Players are annoyed and don’t get their moneys’ worth.

Suggested solution:
Give all bundles for free until the game is fully repaired, this way we know it’ll be done soon and the players will be able to grow without investments into a buggy game

All states

[fervent perch]

I hear you let me just retype this in the correct format for you as the one pinned here.

Observation
After reducing behemoth, attack defense status doesn’t mean any thing any more ,
Troop formations etc

Consequences
One player with strong behemoth can control any event ,
Not even 1/2/3/4/5 rally’s can kick one player out .
If SOS won’t bring back the old style where is areal competition between states and alliances then kiss goodbye to this game

Suggested solution
We need old style back. This should be corrected

32 🔼 1 🔽

[magic fable]

Observation: 
 Get rid of the Enlistment Office cutscene thing.

Consequence: 
Today in SvS, someone ported next to me and solo hit me which after already fighting, sent me into my EO. Instantly I get a pop up which forces me into my settlement and I have to waste time skipping through Beccas dialogue before I can do anything. By the time I've skipped the dialogue and left my settlement, another hit has landed.

Suggested Solution: 
Get rid of it. We need to be able to port away instantly if necessary.

State number
314```

[main holly]

Observation=

Before, in Ray 's place event, every 3 month there was a rotation heroe between infantry, hunter and rider. It was great, the game was more balanced. Now it is always rider, very unbalanced 😔

Consequences

It’s not helping with reducing power gap, it’s hindering the process

Solution

Rays palace needs to have rotation of heroes from infantry/hunters/ riders

7upvote 1 downvote

Observation

Hi, I do not know if it has been posted yet. But I believe the game is missing général unlimited fragment : for F2P mainly it is useless to try to improve a hero knowing that the limited frag provided in the game is not enough. As we could do time to time with old heroes was to use legendary frag this to complete an event and improve an heroe of our choice . We cannot do that anymore.

Consequences

Increasing power gap

Solution

Rebalance the game

5upvote 1down vote

[midnight iris]

Observation:
I have observed that the game has undergone significant changes since its original release. These changes have led to the diminishing of key strategic elements that were once central to the gameplay. Features such as perfectly timed rallies, ghost rallies, and the complexity of double, triple, and quadruple rallies have been overshadowed by newer mechanics.

Consequences:
As a result of these changes, the essence of strategic planning and cooperation has been lost. The previous level of engagement, where players were required to think critically about their actions, has been compromised. Additionally, the shift from 24-hour State vs State battles to the current early-morning timeframe has limited the accessibility of the gameplay. Players like myself, who value Saturday mornings for rest, find it difficult to actively participate.

Suggestion:
I strongly urge the reconsideration of the game's direction to embrace the foundational elements that were originally present. Bringing back the strategic intricacies of perfectly timed rallies, ghost rallies, and multi-rally tactics would restore a sense of depth to the gameplay. Reintroducing 24-hour State vs State battles would allow for extended strategic thinking and coordination, providing a fair opportunity for players across different schedules. Furthermore, I propose a reevaluation of the battles for the capital. By removing overpowered units like gorillas and planes and emphasizing victory through sheer tenacity, battles would once again become a test of strategic prowess rather than reliance on overwhelming strength.

In conclusion, my intention in submitting this feedback is to advocate for a return to the original essence of the game that drew many of us in. These changes would not only invigorate the experience but also foster a renewed sense of camaraderie within the player community.

State number
127 & 98

[graceful kettle]

Observation:
CC and svs time is complicated for western USA players.

Consequence:
Depending on daylight savings events start either 1-3am for pst and it’s hard to participate in these events.

Suggested Solution:
I strongly request we rotate times to make it easier for people in the US to participate! We all buy bundles just like everyone else and would like to have some say in the time.
Maybe even a vote or start at a different time?!

State number: 555

[lime hatch]

Observation: 
Game mails announcing beginning of event doesn't announce the time of event reporting the kill phase time efficiently.Having erroneous information in official announcement can indulge wrong decision that can erase alot of time consuming efforts 

Consequence:  Players could be 
Be indulge in costly mistakes resulting in bad planning/decisions , and show a bad organization from the developers 

Suggested Solution: Review times mentioned in game announcement and make sure the formatting is proper and highlighted on important matters and correct information is given.

State number u/k

[empty phoenix]

Observation
RR/koh

Consequence
We play rr after svs-cc where we are full of hospital/enlistment and we do koh after TD week

Solution
Change the weeks so we do rr in TD weeks

State all

[weary sedge]

Observation:
Its not good that the State Transfer is in the Same week like SVS

Consequence:
Matchmaking for State vs State is done before State Transfer starts, so they got matched and after people transfer in or out. This makes it unfair.

Suggested Solution:
Make the State Transfer Event not in the SVS week.

Player ID: Riohey#6505

1 Upvote O Downvotes

Observation:
You dont get points for using capsules in the Festival Operation Event

Consequence:
Its hard to get points in the Festival Operation Event if you dont get points for Capsules.

Suggested Solution:
Give points for using Capsules aswell.

Player ID: -SiC-#8902

[zinc glen]

———————————————————————————

Observation:
The Migo Glory currency is non-transferable across different event iterations.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Make the Migo Glory currency is transferable across different event iterations.

State Number:
481

———————————————————————————

———————————————————————————

Observation:
The Hidden Treasures event is inaccessible for free-to-play players.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Make the Hidden Treasures event is accessible for free-to-play players.

State Number:
180

———————————————————————————

———————————————————————————

Observation:
Whilst an ingame mail was sent out informing of the decision to temporarily pause the Rays Place event as a means for earning SotF event points, there was language in the events Stage landing page that indicated it was still available; this disconnect in communications led to significant confusion, especially given there was no advance notice.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Ensure any changes are made simultaneously across all information relay points and provide some advance notice such that mass confusion is avoided.

State Number:
127

———————————————————————————

———————————————————————————

Observation:
The broadcast center building is not used on daily basis like other buildings and uses up a considerable amount of hard-to-come-by space in one’s settlement.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Make the broadcast center building hide-able.

State Number:
1132

———————————————————————————

———————————————————————————

Observation:
Upgrades using light weight aircraft materials and first generation behemoth materials do not earn points during the SotF / SvS prep events.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Enable upgrades using light weight aircraft materials and first generation behemoth materials to earn points during the SotF / SvS prep events.

State Number:
556

———————————————————————————

———————————————————————————

Observation:
There are often times huge power disparities amongst Path of Water participants that leads to instantly imbalanced, unfair matches as of event start.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Introduce an element that normalizes and controls for power disparities amongst Path of Water participants.

State Number:
1005

———————————————————————————

[main holly]

Observation

Operational Festival event did not earn me points when I exchanged gold shards for Laura today

Consequence

Wasting my resources

Solution.
Fix your game, and allow such conversions to earn points

By= wolfer

**upvote 1 and down vote 1

Observation

I never get the blue raid airplane tickets even after going in and out taping them over and over. Also last night I had 600 pearls to buy 3 state tickets…. I was only give 2 and the care team on the game is just bots… who do I writhe to?

Consequences

Customer service is no help, where do we go?

Solution

Test your update before making it live, bugs are no fun….and customer service bot is no go

By= mad_maxie

7upvote, 1down

[hushed stump]

Observation:

1. RR talents need to be set right after joining the battle.
2. Sharing coordinates in the raid chat now has a cooldown time (~25 seconds).

Consequence:

1. Instead of porting to their assigned buildings, players have to invest additional time to distribute their skill points, which can cost occupying a building at the start of the battle.
2. Players can’t port to their assigned buildings right away if multiple coordinates need to be shared simultaneously.

Suggested Solution:

1. Once the alliance has been matched, registered players should be able to set their RR talents prior to their scheduled battle, like KOTH where we can pre-set 3 marches/troop formations.
2. Get rid of the cooldown and optimize sharing coordinates without waiting for some time in order to properly strategize with the alliance. Some things are better left untouched.

State number
121

[weary sedge]

Observation:
Effortless progress accidentally miss clicking an item

Consequence:
Was not able to switch to the item I wanted to select in effortless progress

Suggested solution:
Having a warning when clicking to make sure correct one is chosen

State 102

[weary sedge]

Observation:
Not getting any reply from help and support tickets ingame

Consequence:
Any problems we have are not answered

Suggested Solution:
Reply to all submitted tickets with something more than automatic replies

State 102

[hushed stump]

Observation:
Throwdown rewards like purple frags, search maps, and legendary badges, are irrelevant to older states.

Consequence:
Throwdown as a whole doesn't actually promote player growth.

Suggested Solution:
"Optimize" these rewards with more relevant items like gold frags, plasma cores, polymerized plasma, red crystals, behemoth frags, increased biocaps (in the thousands), Limitless potions, Limitless capsules, etc.

State number
121

[atomic cloak]

Observation:
Irrelevant items with new limitless release. VIP store, RR, and everything else needs updating.

Consequence:
Some of the rewards are terrible and no one likes them.

Suggested Solution:
When considering releasing a new cash grab, please update all reward stores to keep them relevant and worth using.

State number
739

[jovial ferry]

Observation:
With new hero completion stuff. It says if we want completion potions or chips we need to do Hero Challenges, Buy Nikola Daily Deals, Lucky Value Vouchers, or State Warfare. I have played 35 Hero Challenges and not a single potion was given to me, which tells me we won't be getting any unless we buy them.

Consequences:
With new hero completion out and can't get those potions or the chips through the Hero Challenges except through buying, many people who are small spenders and F2P might stop playing all together. ALSO, how is anyone supposed to level up their heroes now, if we can't get the potions or chips? And some of us have a hard time participating in SvS.

Solution:
Give us those chips and potions from the wilderness tasks of Squad Exploration. Or actually put them in the Explorer Challenges where it takes you when you press go to do a Hero Challenge.

State numbers: 924, 547

[sullen badge]

Observation:
Path of water not working properly. Players not getting points/ Stars

Consequences:
Players cannot get points to get stuff from the POW store.

Suggested Solution:
POW should be fixed at the soonest

** upvote 8 & down vote 1

From:
Southern Cross

Observation:
POW is unplayable due to bugs. Instead of getting Stars and crates when players win, it gives nothing.

Consequences:
Disrupt the Fun with friends or alliance and takes off the gaming experience and creates frustration

Suggested Solution:
Fix the bugs, work and test them properly before releasing any event.

**Upvote 10 & Down vote 1

From:
Ranger Rick

[shadow plinth]

Observation: 
 Same stickers in Sticker Custom Crate from Path of water

Consequence: 
It’s a reward at the last crate in Path of Water so could you atleast give us the good ones. Some of us have those 3 nanami stickers already. 

Suggested Solution: 
Unlock other stickers! 

State number
All States

[grizzled mantle]

Observation
Not everyone wants to get smashed constantly in path.

Consequences
We don't play path very much. Its not fun

Suggested solution
Provide 2 paths. One thats competitive and ranked with prizes using your personal bp/march. And a casual one where everyone has the same bp and marches. Casual has no ranked prizes but you can make your way to diamond still. Might provide a reason for some people to play again

[lament rock]

Observation:
The new path of water time change is horrible.

Consequence:
The new time range in 300-2100 utc which is 11pm-5pm EST. I would be playing from 0000-0300 previously since I need to sleep and be on site for work which basically eliminates my ability to play POW.

Suggested Solution:
Change the time range to include 000-300.

State number
739

[ornate garden]

Observation:
Path of water schedule is 3:00 utc to 21:00 utc

Consequences:
People who live in North America who work cannot get online to play events until 22:00 till 3:00 utc so we can not play path of water event!

Suggestion:
Make the path of water event 24 hours a day so everyone in every region of the world can actually play the event.

State 698 & 858

[jovial ferry]

Finally got the right Hero Challeges but now:

Observation
Hero Challenges take forever for what little rewards you get.

Consequences
Why would I spend 10 minutes for a Hero Challenge for such little rewards for the time spent. Just another reason for the power gap to grow bigger and bigger because no one can level up their heros anymore like before unless you are filthy rich.

Solution:
Give us those chips and potions from the wilderness tasks of Squad Exploration. Or actually put them in the Explorer Challenges where it takes you when you press go to do a Hero Challenge.

State numbers: 924, 547

[midnight iris]

Observation:
Only specific stickers unlock.

Consequence:
Why show us stickers we could have when there is no opportunity to unlock them?

Suggested Solution:
Allow us to choose to unlock whichever sticker we want that has not been unlocked yet.

[merry light]

Observation:
delete 3h windows on annihilation awaits events

Consequences:
This event always open in work day. everyone have different time zones & work time. People who can’t join will lose their attempts & rewards from this event because 3h windows & schedules not match with their time zones.

Suggested solution:
Make this event time open without 3 hours windows, with player have attempt for this event same like usual.

State: all state which have regular annihilation awaits events

[midnight iris]

Observation:
Old heroes were rereleased as limitless with zero information on how upgrades work.

Consequence:
Players have no idea what will happen when they upgrade something. Wasting materials is an extreme possibility. We are being asked to spend expensive hard earned materials for things that may have no value or be reset.

Suggested Solution:
Put forward a clean understandable road map before massive changes take place.
Test throughly prior to release.

[empty phoenix]

Observation
RR/koh

Consequence
We play rr after svs-cc where we are full of hospital/enlistment and we do koh after TD week

Solution
Change the weeks so we do rr in TD weeks

State all

[grizzled mantle]

Observation
You do the very opposite of what we want. We'd like the screen not to fill up with events. Especially not events that aren't even running

Comsequences
Loading up bits of the game we're not part of or don't want to use.

Suggested solution. ONLY put up icons for events when they are actively running.

[haughty carbon]

1115 has been dead for months, 'cause 1 alliance killed the state.. they keep getting matched with other dead states in svs so it looks like it's a good state, the one time they didn't they got 1120 and 1120 killed it further...

Consequence: 
Many people quit and transfer out of state... The state is dead even if it's not a very old one.

Suggested Solution: 
They need to get faster at merging dead  states...I just think there is a better way for them to do the merge thing..it doesn't matter if the states are new or not.. If it's dead then it's dead

State number:
1115```

[naive plover]

Observation:
No matter how much feedback we report, it is not seen that the sos developers respond to it

Consequence:
Gamers lose faith in developers

Suggested Solution:
Developers should respond to these reports and complaints

State number:
All state

[atomic condor]

Observation:
Despite a multitude of complaints, since the update in regards to the never ending bugs, we are yet to receive any information at all. Anytime we ask for it, we are met with “we will update when we know”. We are approaching a week since the update. Since then, many people from every state have suffered losses in terms of rewards and/or playability that costs final placement rewards. The community of iOS users are still yet to receive any and adequate compensation due to not playing Rays Wheel during its points stage in Prep and SOTF which impacted the final ranking and of course lowering their reward tier. You lied to the community about fixing Operation Festival. Not only was it not fixed but the event is almost over with again, people missing out on circuit chips and pearls. Joint exercise is still buggy. No adequate compensation for lost Trap or Horde parts. Limitless heroes just sat there doing sweet FA because you released them too early without the means to upgrade. The list is endless but you do nothing and say even less.

Consequences:
People have quit. People still don’t have their rewards. People still don’t know what, why, or when this will be remedied.

Suggested Solution:
Grow a pair and get it done. Stop releasing more crap when the last crap still isn’t fixed. Communicate with your mods and the community instead of being spineless.

State: Every state

[ornate garden]

Observation:
Since game update 1.19.70 The Intel post Legendary Rescue Survivors now gives lessor prizes than before. Now gives 2 Epic Hero Fragments and 300 Level one troops. (Previously it gave legendary hero fragments and level 8 troops)

Consequences:
There is now no reason anyone to spend any stamina doing intel and now there less ways to get legendary fragments. (which are still used for upgrading skills on limited-less.

Suggested Solution:
Either go back to the way it was previously before the 1.19.70 update or revamp the whole intel reward system to include prizes that users past level 30 can actually use. Besides plasma most other rewards are useless. No one needs epic or rare hero fragments past generation 1 or 2. And the troops given no one really uses. Give at least gen 8-10 as minimum. Maybe give crates where users can pick the prizes they most can use, similar to the race for arms crates.

States: 698 & 858

[blazing moon]

Observation
Fortress rewards

Consequence
We are receiving rewards in fortress that we cannot even use . For example , the purple frags that cannot even be recycled and used in events to score.

Solution
Change the rewards from fortress ; old states doesn't need purple frags, blue books

State all

Observation
Backpack

Consequence
Backpack is full of unused items from past events that we cannot use anymore
Solution
Recycle unused events items that won't be to be used anymore

State all

[abstract sand]

Observation:
With more and more statues and features released, march capacity increased significantly while reinforcment capacity stayed same for 4 years.

Consequence:
While some claim 'You should just rein your teammates then', this has no effect whatsoever on a maxed kraken who can zero someone in just a few solos. The 840k reinforcements don't do anything and if your alliance has no whale itself, they are obsolete anyway.

Suggested solution:
Increase reinforcment capacity significantly (10B would be adequate with all the limitless hot butter knifes, Behemoths and what the hell else). 11M troops on your own don't mean anything anymore, so give defenders the means to defend themselves from overpowered attackers.

State: all states

[sullen badge]

Observation:
Players cannot claim path of water daily sign In

Consequences:
Players are frustrated with so many bugs and event not working properly.

Suggested solution:
To better test their game before releasing it.

Player: Troublemaker

**3 Upvote & 1 Down Vote

State: General

[weary sedge]

Observation:
Sos did not inform players adequately to changes in their system, this breached their terms of service set fourth and yet they want players to abide by them 🤣
Players were uninformed of proper procedure and consequences for not upgrading hero rank prior to update.

Consequence:
Players have hundreds of fragments but not able to use them because of the lack of potions and lack the ability to convert fragments to completion capsule.
This is a breech of service and a complete disregard for player enjoyability

Suggested Solution:
Allow players to upgrade heroes using the old hero system until the hero reaches general rank. Every hero rank upgrade will automatically give hero completions for Limitless progress.
This will make it fair between player who did upgrade and those who did not upgrade prior to the update.

Player ID: мᵤ𝒻ₐₛₐ₈₆#6480

**Upvotes 31 Downvotes 1 **

[dusty void]

Observation:

After the release of the update, before that there were 200 maximum rounds, and now 101. An announcement was also made in the PTR that there would be a new combat engine.

Consequence:

101 rounds will break many PvP, because if the limit reaches 101 rounds, there will be survivors on both sides, but it will not be clear who exactly won. And also about the battle engine, at the moment 7-12 generations of limitless heroes have come out and as a result of this, players will not be able to understand through this [first picture]

Suggested Solution:

Please pay attention to my last suggestion [first and second picture] make it look like similar this [third picture] so many players will understand the scheme of not only heroes but also Behemoth and aircraft system

1. Bring back a maximum of 200 rounds
2. pay attention my last suggestion

CM, pls pay attention to this

[rose otter]

Observation: since the update there have been multiple bugs reported. CS tickets are going unanswered, nobody is acknowledging the bugs either.
Consequence: players cannot play the game properly.
Providing Screenshots of a bug yet to be acknowledged and lack of CS response.

[main holly]

Observation=
Limitless old hero’s

Consequences
Making old heros which majority have it at greneral is good way to start

Solution

It would be good if limitless sarge is released

By player= Dhananjaya#4783
upvote2, down vote 3

Observation

I reset some of my power conversion units today. After that, I didn't have enough crystals to make the same amount of units again. So I did a quick count of how many crystals I lost. Around 10K crystals are lost. There can also be a few more.
I wanted to raise this with support. But I don't have any screenshots of it. What the hell can be so difficult to look up in your databases?

Consequences

I can't take screenshots of everything I do. I don't have that much storage space. You want money for every fart, and then money is also embezzled by bugs in the game. Are these bugs intentional?

Solution

Sometimes, players can’t get screenshots, because we do not screen record every move we make in game….check your database and solve the issue

By player= 1st_stranger

upvote 4 down vote= 1

Observation

Why did Troll Squad get switched to completion capsules with everything else?

Consequences
There's no changed functionality there, all rewards for troll squad gen characters are still for fragments, and before we could use legendary fragments to work on troll squad. With no prior information about it changing, it was changed.

Suggested solution:
Allow us to use fragments and completion capsules for troll squad interchangably, and preserve a way for us to convert legendary fragments into Magnus, Grimm and Cardini fragments still.

By player= .m.a.r.c.
upvote 7 downvote1

Observation
Pow=match making needs improvement

Consequences

Inspite of being 3-21 utc we can’t play all hours, when we do we stuck with bad matching

Solution=

Improve match making for pow

By player= spork#4922

upvote1 down vote 1

[jade jungle]

Observation
Effortless Progress lasts 30d, you can only pick 1

Consequences
some might max what they picked and can't use it anymore for the rest of the month, only if you pay you can change what you picked and 5USD is too expensive to swap no one who really needs effortless progress will pay for that

Solution
let us at least swap weekly, if someone wants to pay for it they will still pay and there are so many bundles FP won't miss out on money

[devout cedar]

Observation: 
In PoW Matching Players don’t confirm / decline the matching several times. It steals time and fun

Consequence: 
You see the name of the Player that dont confirm. It’s annoying, steals time. Looks like Player want a better matching for himself 

Suggested Solution: 
If a player decline few times in a row, the player should get a timeout

State number
1082```

[empty viper]

Observation: 
 [In Reservoir store 1 potion can bee bought with 2500 RR coins and it is insane.]

Consequence: 
[This impacts all the states that they don't get enough coins to buy crystals or any other thing how the hell you think we all will be able to buy these OVERRATTED priced potions??]

Suggested Solution: 
[make it like Doomsday store 1 limitless potion for 100 silver coins so in Reservoir store 100 rr coins for 1 limitless potion.]

State number
[All States]```

[random axle]

Observation:
CM’s and FP employees are shown as being online on an SOS only Discord, whom we are told have nothing to do with SOS.

Consequence: we, the customer, are led to believe that our views count and that CM’s and FP employees on this channel are there to help, but just ignore us. This is causing huge frustration and annoyance from the players, which is leading to poor customer relations.

Solution: remove anyone not directly connected to SOS.

State: all.

[lucid mulch]

Observation: player has observed a need for the troop formation calculator.

Consequence: as a consequence, the player is left with negative feelings about the game, and the game is less enjoyable.

Suggested solution: the player suggests that the developers leave the troop formation calculator in the game permanently.

[alpine viper]

Observation:
there is a fault with the gen 7 - 12 hero challenges causing the need to restart several times

Consequence:
because the leader-board is time sensitive, players lose position and therefore they also lose rewards as they are lower on the leader-board

Suggested Solution:
take bug reports seriously and fix the bug. Directly address the issue with an in-game apology and compensation which directly links to the event

State number:
All

[fair barn]

Observation: Remove the team option in POW, keep only “solo matches” option

Consequence:
The amount of teams composed by maxed players that made it impossible to win or even fight is disturbing for players and makes them lose interest

Suggested Solution:
Player suggest to keep the teams for the Tournament or only alliance premade teams

State number
781

[sullen badge]

Observation:
New time schedule is making it hard for American Players or any other player related to their time zone to participate in POW.

Consequences:
Those Players are frustrated with the new time schedule and would love to participate in the event as much as other players from different time zone do.

Suggested Solution:
Make POW available 24/7

From Player ID: mrswhitekta
** 1 Upvote & 1 Down Vote

[earnest meadow]

Observation:
I would like to report the issues we’ve been having in Path of Water. Lately, the past matching has been unfair to us. We’ve been matched to p4 and above players with red gears and higher gen of heroes. We are on gen 2 heroes and our max hq is p3.

Consequence:
Because of this me and my team are lossing interest in playing PoW. We love PoW before because it has been our source of fun as our alliance practice team play. Hope you guys will figure it out to have a fair matching in PoW.

Suggested Solution:
Fix the matching so players get matched within their own age and features. No older no younger.

State number
1161

[fossil glen]

Observation:
Screenshots of your base isn't the most impressive with all the HUD and messages and stuff.

Consequence:
When you want to just enjoy the base after spending some time decorating it or want to show-off it to others, the HUD comes in it's way.

Suggested Solution:
Introduce a photo mode, so we can take photos of our base and share/show-off. Many players spend a lot of time in-game, this might be a little cherry on top for many !

State number
All !

[sullen badge]

Observation:
Players could not claim daily sign in rewards from POW. Some players thought it was a Bug but the claim button was not accessible/visible enough for players to claim reward.

Consequences:
Players who was not able to claim reward may miss the final reward due to the claim button confusion.

Suggested Solution:
Give away the rewards or prolong the event for 2 more days for players who couldn’t claim.

From Player: Troublemaker

State: General

[sterile girder]

Observation:
Settlement is crowded.

Consequence:
We need to remove previous migo buildings so we have enough space for the new migo building each time.

Suggested Solution:
Allow us to build previous migo buildings on the island.

State number:
547

[fossil glen]

Observation:
Purple/Blue hero frags available on intel missions, also T3-4 troops etc.

Consequence:
Absolutely useless for any player/state which has played in the state which is > 20weeks of age.

Suggested Solution:
Either let us recycle them for legendary frags/badges or change the rewards for current +- 2 generation heroes of the state.

State number
All

[fossil glen]

Observation:
The battle cores awarded in the previous Operation Festivals were valued very differently compared to the pearls that is being rewarded now.

Consequence:
The pricing trade-offs are very different and difficult to map. Rewarding the players with 2 pearls up to a max of 3 times a day and frenzy officer twice, given you have the sentinel, is a little too less.

Suggested Solution:
Please fix the trade-off pricings and rewards, it will benefit all the players.

State number
All !

[desert horizon]

Observation:
The devs add more and more bugs with every release. Things that worked before dont work after updating the game

Consequence:
Players get mad. They just laugh at devs for being unable to manage the game.

Suggested Solution:
several options:

1. Introduce a QA department that would easily find 99% of the bugs reported here
2. Pay players to be your QA department
3. Teach your devs how to maintain existing software

State number:
All state

[silk karma]

Observation: Now read twice what i will say, my state and obviously many other states got skipped/no news about migo 10, then we been told migo 11? aka fungal tides are cancelled for us too.

Consequence: So i will ask again, what happens to these migo’s rewards? Skins for stats? Migo 10 shop? Migo 11 shop? All events rewards that comes with migo10, And most importantly free 120 or so Certificates of honor since migo’s is the only place to get them for free every 3 or so months

So other states already had migo 10, and other states still had longer or shortened versions of migo 11

Many states got all these rewards from stores and different events, so what happens now for those that didn’t had migo10 and still got cancelled on migo 11 fungal tides

Suggested solution: Give compensations with items and skills that we missed for not having 2 migo seasons

State: all old states

[fair mural]

Observation: Player says that matchmaking in POW is off. They are always matched with states 200 numbers below their own.

Consequence: Player never win a battle as the difference is too big, opponents are impossible to beat.

Suggested Solution:
Fix the matchmaking so that opponent states are in the same strength category

State: 428

[silk karma]

Observation: So whats up with some states getting 20 rays spin tokens in mail

Consequence: other states didn’t got anything
+during the time those states got 20 spins, at same time IOS users didn’t had rays spin event at all for those 2 days and it’s literally was during svs/sotf stages where you get points from spinning….

Suggested solution: Give 20 rays spins for states that didn’t got them for whatever reason

State: all old states

Observation: we getting paired in most events with 200-400 higher than us lol

Consequence: we get screwed either way 1 rally lead with the only gold monkey can’t win agains alliance with 5 big leads and 20fillers with gold monkeys and strong dinos can it lol

Suggested solution: Fix matchmaking

State: all old states

[faint canopy]

Observation:
State merger, be clear on what and when this will happen, mergers are still happening yet we have state transfer instead which is not what alot of players want.

Consequences:
Players are getting frustrated, we now have the big spenders leaving and the low and ftp players stuck and unsure what to do

Suggested Solution
Be more clear when states are going to be merged
Provisional dates of when this could happen

State Number 819

[untold raft]

Observation:
With the introduction of Limitless gen 7-12, suddenly and totally unexpectedly fragments can't be used to upgrade heroes anymore.

Consequence:
Many players saved hundreds of fragments to rank during events, but now they can't use them anymore, and their heroes will stay weak and useless forever, since the new potions/capsules are too hard to get. They feel screwed, and for some it's the final push to quit.

Suggested Solution:
Upgrade heroes with fragments as before, until the hero reaches General rank.
Alternative: add an exchange from fragments to completion capsules / potions with an exchange ratio which makes it equivalent to the old hero upgrade system.
MAKE FRAGMENTS GREAT AGAIN!

State:
589

[shadow plinth]

Observation:
Once the release notes of the update are mailed, not all platforms have the update. Apple and Windows are always late. Same goes for Facebook.

Consequence:
The consequence is that if all players are not on the same update across all platforms it can be detrimental to the player experience. The events which depend on timing and the team experience is affected - which is negative.

Suggested Solution:
Delay the events that come with the update until all platforms have the update. Gives everyone the opportunity to start as one.

[velvet fiber]

Observation:
Reservoir league being replaced by POW league

Consequence:
POW league event is like 90% designed to cater for big spenders – if you’re not within the top 50 players within ur region, you got no shot at advancing passed preliminaries.
RL event was an inclusive event, allowing a larger pool of players to participate and enjoy.
Bigger teams and more interactive gameplay.
Many players have also expressed a notable preference for Reservoir Raid events over POW, finding them to be more enjoyable and engaging.

Suggested Solution:
Schedule the POW League event at a time that avoids any conflicts with the RL timing.
This would ensure that participants can fully engage in both events without any scheduling clashes

[drifting fiber]

Observation:
Enlishment duty rate is very slow since a month and specially since state vs state just gone.all tasks are being done yet no changes in duty

Consequences:
Players who is a rally leader will have no troops left in a little time due to recovery rate is very slow.

Suggested Solution:
Fix duty rate as it was previously if you cant do any better than past times.

Player- State: 199

[solid folio]

Observation:
Devs are not interested in players well being. They only care about financial gains and will continue to do so as long as players keep spending.

Consequence:
It's causing a lot of frustration and distrust between players and game devs. It's also causing players to quit the game.

Suggested Solution:
Address the issues that have been brought up by both the free to play players & the big spenders.

Player - State number
1068

12 🔼 1 🔽

[modern scroll]

Observation:
MODs have to add a weekly plea to Devs to listen to their player base and weekly feedback on the same issues because feedback is constantly ignored

Consequence:
We have to type out and/or vote on the same feedback issues over and over. MODs have to create new posts saying the same thing over and over ad nauseum.

Suggested Solution:
Devs actually listen and make requested change - nah sorry I was joking with you...... :D. Allow MODs to cut and paste standard weekly feedback about lack of strategy, poor matching, constant new features, the ftp/ptw gap and ongoing bugs. It will save us writing the same feedback all the time and help the MODs too.

Player State
669

[lucid mulch]

Observation:
I began playing this game in 2019-ish in State 187. I had to quit for REASONS I am not going to explain. I recently came back and now play in both States 187 and 459.

This is my take on how the rapid changes to the game, (both since I left and since my return to the game a little over a month ago), are affecting my gameplay as a NEW PLAYER, once again.

Lots of changes have happened in the 3-4 years that I was gone. But that was to be expected.
And lots of changes have happened in the month since my return to the game.

When I left the game all we had in the way of Heroes were ... Rusty, Ghost, Sarge, Chef, Eva, Mike, Jane, Travis, Maddie, Nickola,and Lucky. And Ray was just being introduced into the fold.
And since I wasn't able to play for very long, the first time around, NOT A ONE of my Heroes were max Level or Rank. I returned to the Game and State 187 to find that it's been made even harder to get frags for what used to be some of the best Heroes in the game. Then I have Gen 10-12 Heroes thrown into the mix. Okay, no problem!
I start working on getting frags for my Epic, Rare, Gen 1 (a few Maddie and Nickola frags were all I was able to get. And no Lucky frags were to be found.), and Gen 10-12 Hereos.

But I still had tons of questions concerning some of the changes that were made during my absence. I joined the SoS discord, and was greeted by a very nice person whom took me under her wing in hopes to help me. And so I moved to state 459 and started all over.

Now mind you, on State 459 the Heroes I have on there are somewhat different than I have on State 187.
On State 459, I have Gen 1 and Gen 9-11 and was just starting to get frags for Gen 8 and 12. And of course none of them are MAX LEVEL OR RANK, being that I have only been back for a MONTH.

Then you suddenly and totally unexpectedly come out with Limitless gen 7-12!???
Which cover my Gen 10-12 Heroes I have on State 187 and my Gen 9-11 Heroes I have on State 459.
I had NO TIME to get any of my Heroes to General yet. Wasn't even close!

Consequences:
What frags I had managed to get (some I paid money for) for Gen 9-12 are totally useless because they can't be used to upgrade heroes anymore. And I can no longer use Skill books on them to Level them up :/
My Gen 9-12 heroes are now forced to stay weak and YOU just made a vast majority of my Heroes ... shall we say PRETTY MUCH USELESS.
And in my eyes...this is very UNFAIR to me and possibly for many other players.

Why, for me?
Because I can't afford to BUY the horrendous amount of Completion Potions that are needed to finish Leveling and Ranking them up!
AND,I must add, I live in the USA and the timing for EVENTS for us is ATROCIOUS.

Strike One!
I feel frustrated and unsure as to whether I want to continue playing any more!

Suggested Solution:
Choice 1: Allow us to be able to upgrade heroes with fragments as before, until the hero reaches General rank.
OR
Choice 2: Add an Exchange so we can change frags into Completion Potions with a fair exchange ratio that is equivalent to the old hero upgrade system.

And slow down on the Updates unless they are for bug fixes or stuff like that.

My States: 187 and 459
And All States.

[shadow plinth]

Observation:
When events get stopped for updates in multiple states, only a few states receive compensation (Ray's Place) or if something gets added in game (Gen 7-12 Completion) Some states don't get the materials use the features even after 2 updates.

Consequence:
States can't progress with the lack of materials

Suggested Solution:
When sending compensation and adding new events make sure every state affected gets the required items or updates (still not gen 7-12 completion in Ray's Place) to use the features

State number
450 but multiple states are affected

[fair barn]

Observation:

We were forced skipped Gen13’s with no way to upgrade them, thrown to the wolves as fodder. Compensation was hero appointment parts, was given 12 weeks to upgrade gen 14’s while every cross state event we got slaughtered. Ignored by the dev’s even given them multiple ways to alleviate the issue. But was told it be fixed by the 28th! To only find out the next batch of states will get all the help we were denied.

Consequence:
This makes players lose interest in The Game

Suggestion:
Give players ways to update their heros, give better compensation and give them a chance equal with The rest of The states.

State
530

[dire solar]

Observation:
Strategic drill levels 200-250. It seems that when the extra 50 levels were given it was for a 24 hour period on an easier mode, allowing many players to complete all 50 levels in one sitting.

Consequence:
Anyone who was not aware that the 50 levels had dropped or was unable to go in and play those levels has an unfair disadvantage.

Suggested Solution:
Setting it back to easy mode and leaving it there, perhaps doing an additional 50 levels if resetting is not possible.

State number
536

[left vale]

Observation:
Events like SvS require cheif gear and badge upgrades.

Consequence:
Many players had already maxed chief gear and badges. This prevents them from completing the tasks.

Suggested Solution:
Request using the materials instead and allow us to recycle them.

State number
Old states

[unkempt garden]

Observation: First generation limitless items are no longer available in the hero searches leaving limited opportunity for players to complete this generation

Consequence: Some players are unable to complete an entire generation of hero, while others had the opportunity leading to unfair matching

Suggested Solution: Bring that generation back to the hero search function

State Number: 19

[shadow plinth]

Observation
Hidden Treasure only for Spenders

Consequences
F2P Can't join this event, and this happen multiple times

Solution
Delete this useless event for F2P or make Treasure able to purchase with Biocaps than just pay, I'm so tired for Copy Pasta many times

State:
All, Include new state

[solar folio]

Feedback:
Several weeks ago my personal throwdown tasks changed and I was getting mostly large bundle tasks (25k, 50k which I have never bought) and virtually no troop power tasks. I deleted the bundle tasks and never accepted them, and after about 3 cycles of throwdown, the personal tasks went back to how they were before. This week I bought some bundles and immediately the personal tasks changed back to big bundles and virtually no troop training. My P8 and P9 accounts are still getting lots of troop power tasks, more than they can keep up with.
Consequence:
This disincentivises people from buying during throwdown week. It reduces the number of personal task points I can get and hence the ranking I can achieve for myself and for my alliance.
Suggested solution:
Stop fiddling around with the personal tasks throwdown algorithm please!!!

State number 335

[urban abyss]

Observation:
Players feel it takes entirely too long to address in game issues. Whenever too many rewards are given, it's fixed immediately, but when bugs occur, it takes days or weeks.

Consequence:
Players feel unheard and consequently want to stop playing the game or no longer want to spend money in the game because they feel the devs only care about money.

Suggested Solution:
A faster system needs to be established so that players know they are being heard rather than letting questions and issues pass by for days at a time.

State number
192

[novel storm]

Observation
Hidden Treasure only for SPENDERS

Consequences
F2P Can't join this event, and this happen every singe time

Solution
Delete this useless event for F2P

State:
Old and new states

[fossil glen]

Observation:
Hidden treasure event is only targetted for spenders.

Consequence:
The F2P community is completely left out. Even small/medium spenders who do not wish to spend will be left out.

Suggested Solution:
Biocap pricing should also be introduced in this event, just like the value vouchers event. The value voucher event is equally accessible for spenders and F2P community and it really helps ! PLEASE, JUST DO IT. 😇

State number
All !

[empty phoenix]

Observation
Tactical drill

Consequence
When first release you could do the 50 lvl extremely easy now you can't thus many players make it all the way to 250 while others didn't

Solution
Let everyone go up to 250 easy

State
All

[ebon pumice]

Observation:
Reservoir summit rewards for the previous season were previously announced by mail to be sent across on 28th of August in a mail dated 4th July. The summit rewards were however preponed and delivered without any warning or communication to alliances on Aug 25.  Additionally, players reported missing rewards as well if they transferred between states and played requisite number of matches as well as not getting the correct tier based rewards as notified in event. Additionally, the preponing of reward delivery affects all players who moved to an SvS alliance early or who based their alliance movement on the basis of prior communication from funplus  on the issue. . 

Consequence: The last 2 weeks  have been a blast of an experience in sub par content and service delivery, even exceptionally well below the already exasperating performance by the gaming company leaving several players frustrated regarding the lack of any planning or regard to prior communication sent across by the company itself. 

Solution: Compensate players with what they earned on 28th August as previously disclosed. 

State: all

[rain coral]

Observation:
Game always picks same time slots for KOTH. It's either 3utc/12utc(if you skip 14utc in your selection) or 14utc(if you include 14utc in your selection). We have freedom to choose over numerous time slots but it all comes to 2 times.

Consequence:
Players that have multiple accounts in the same state are usually having the same time on both accounts, making it impossible to play. This makes it so frustrating, not because rewards, those are so low that it's not motivating anyone to play, but because they are letting down their alliances.

Suggested Solution:
Just remove this event since you stated that you wont be fixing time slots issue. Bring back RR every week, it seems that matchmaking in RR is little better with time slot selection(it was the worst before KOTH was introduced, so it's now less worse).

State: all

[final lark]

Observation:
Material you get from recycling had been changed again and the amount of what you get now has drastically been decreased!

Consequence:
It takes f2p Players longer to obtain skin tickets to purchase the massive amount of skins you only got in older events.

Suggested solution:

Redesign recycling, xp books, chief xp badges, purple heroes, blue heroes, dont give us ressources… we need material to upgrade behemoth, planes and so on and be on an equal level not to bubble 24h while svs

State:
All

[lucid mulch]

Observation: player has observed that gold fragments have become obsolete.

Consequence: as a consequence, free to play, players are unable to obtain material needed for upgrading heroes .

Suggested solution, player suggests implementing an exchange program to exchange gold fragments for capsules.

State: 402

[crimson vapor]

Observation : Unable to recycle old hero fragments especially epic heroes.

Consequences: Too many old heroes fragments and keep getting it everyday.

Suggested solutions: Allow members to recycle the old heroes fragments to the latest items for heroes upgrades

State : ALL

[mortal tangle]

Observation: Soooooo many charts and guides are posted in the #📖︱official_guides and #📖︱official_en_content channels.

Consequences: Even with using keywords and searching, it's awful trying to find a particular chart or guide that you're looking for.

Suggested solution: It may be too far gone at this point, but consider using threads in the channels to help organize the guides and charts in a way to make it all more accessible and user-friendly.

[weary sedge]

Observation: 
Matchmaking in Path of Water is very unbalanced!

Consequence: 
Players loose interest in Playing POW cause they cant get a good ranking

Suggested Solution 
Make the Match making according to the strength of the Player and not according to the rank ! 

Player ID: kami_86```

[visual shore]

Observation:
No explanation on how players are going to locate heroes with the limitless transition.

Consequence:
Self-explanatory. How are players supposed to use their new limitless heroes if they can’t locate them

Suggested Solution:
A decent explanation without the ambiguous fluff

State number
763

[weary sedge]

Observation: 
After registration for King of the Hills ended a Timeslot for the fight was given, which was not selected by the alliance ! 

Consequence: 
A lot of Players cant play KOTH because of the wrong Timeslot matching and losing the possibility for rewards. 

Suggested Solution: 
- Only choose a Timeslot from the ones the alliance selected!
- Compansate the Players cause they cannot play the Event!

State number
209

[weary sedge]

Observation: 
Players have to choose from 4 different time slots for King of the Hills Event. This is too much!

Consequence: 
Its hard to make a proper planing for the Event. Especially for International Alliances its hard to get a suitable time slot

Suggested Solution: 
Reduce the timeslots to only 2! 

ID: king6324

2 Upvotes 1 Downvote 

[atomic cloak]

Observation: 
 Formation parts are not allowed to be counter swapped for aircraft parts

Consequence: 
Someone that is finished with formation "research" can not use parts to finish off aircraft, even though the inverse is possible

Suggested Solution: 
Expand swap option, including swapping from one part to the other

State number
739```

[tough geyser]

Observation:
Boxes purchased

Consequence:
I no longer need contents of box. It just stays in my bag.

Suggested Solution:
I want to be able to gift boxes in my bag to my alliance friends. Please provide this.

State number: 1139

IGN: Quit

[pseudo hound]

Observation:
The clickable part for this PoW Summit event rewards is not wide enough. You need to click the part where it states Day #.

Consequence:
Was not able to claim the rewards from the previous days because I thought it is a bug.

Suggested Solution:
Allow all players (who logged in these days) to claim the rewards before the events starts.

State number
369

[unkempt garden]

Observation: In Path of Water: The Summit, the rewards must be manually clicked on which was not clear from the event billboard.

Consequence: Player did not obtain rewards for daily sign ins

Suggested Solution: Provide Sign in rewards when players sign in, without them having to take additional actions

State: 317

[dire solar]

Observation:
Removing the ability to attack bunkers and ff without a rally

Consequence:
Most states have rules against this since first occupancy rewards are often better than the actual rewards.

Suggested Solution:
Just remove the attack ability and leave only rally

State number
1150

Observation:
A skip button for explorer trails

Consequence:
Many times players do not have the time to do the dailies, the intel, the explorer and whatever events are open that day as well. This would allow the player to get more from his time in game.

Suggested Solution:
Put a skip button similar to the plane/helo skip allow players to pay a bit more in food.

State number
1150

Observation:
Presets for troop marches should be able to be named

Consequence:
Players have to remember which preset is for what event or activity

Suggested Solution:
The presets could still be numbered but having the ability to name them such as trap, 60/10/30 etc would be very helpful

State number1150

[grizzled mantle]

Observation
Tactical operations broke in the last update. A minority of users were able to benefit from a mistake by the devs. Rather than leave the mistake in place it was updated to work as intended, then later 50 more level were added that didn't work properly, a minority benefitted then it was updated to work as intended

Consequence
You disadvantaged people arbitrarily for your own mistake and in rectifying actually made it worse for them.

Suggested solution
If you make a mistake you have 2 choices. Roll it back, which i admit can be hard if people have used the resources or just deal with it, it is your mistake, its not the fault of the players and you don't get to punish them for it. Test better next time so you don't make it again. Take the loss as a learning exercise

[fervent lintel]

Observation:
Hidden Treasure is not an event, it's a bundle sale. It shouldn't be on event page.

Consequence:
Devs are agitating players.
Since it's already 3rd or 4th time and always with countless complaints of players, it only proves how highly ignored players feedback is.

Suggested Solution:
Move the Hidden Treasure sale to Bundle interface. It's not supposed to be anywhere else.

State number:
All

[stark matrix]

Observation:
A grouping of states have been skipped for mergers.

Consequence:
States that are skipped are dismayed and frustrated.

Suggested solution:
Just merge the states already! Don’t skip us please! We’ve been waiting for months!

States:
I believe 898 to 906 or 907.

[hidden ingot]

Observation:
The number of aqua tickets awarded per PoW match is insultingly small and the daily limit makes playing more than 10 matches in the entire event nearly pointless.

• It takes 6-7 minutes to find a match. Then if you're lucky enough to get all 10 players to confirm on the first try, a single match can take over 15 minutes. We are limited in how many matches we get rewards for per day and you get fewer tickets for losing, but even at max rewards we're still having to play for nearly two hours every day to get enough aqua tickets to buy TWO Tactical Analysis Manuals. Those are worth 0.14 cents. We're playing for hours per day to earn 0.14 cents worth of items when you give us 7x that much for free every day with raid passes. It's insulting.

Consequence:
Nobody wants to play PoW for hours every day for such minor rewards. Our efforts are not being rewarded. The store has useful items but we can't buy them. You gave us the ability to play the game for the whole day, but there's no benefit in doing so and there's hardly a benefit in doing the absolute minimum. A lot of players refuse to play more than the 10 matches required to get their crates, buy a handful of crystals, and be done with it. With many players refusing to participate the matching pool is smaller and takes even longer, discouraging others from playing because who has time to sit around for 7 minutes waiting for 10 other people to maybe play the game when all you're getting for all your effort is a fraction of a reward?

Suggested solution:
Increase the aqua tickets awarded per match and increase the daily limit of how many matches give rewards. It's super simple.

State 783

[naive plover]

Observation:
A grouping of states have been skipped for mergers.

Consequence:
States that are skipped are dismayed and frustrated.

Suggested solution:
Just merge the states already! Don’t skip us please! We’ve been waiting for months!

States:
Death state 890 to state 960
Copied

[shadow plinth]

Observation: 
 [100 contacts are not enough.]

Consequence: 
[Player dont get a chance to have friends to come online and play Pow with them, they will stop playing this events]

Suggested Solution:
[Please raise the contact limit to each players]

State number
[338]

Player ID:
[susss.]```

Observation: 
[KOTH registration is not working. selecting 4 times out of 5 with no priority order means we get matched at times half of the team cannot play.]

Consequence: 
[Mostly KOTH timing dont match with Player's time zone and because of that they will stop playing it.]

Suggested Solution: 
[Either choose one time for registration (preferred) or make it like Reservoir Raid, 3 with priority order.]

State number
[338]

Player ID:
[susss.]```

Observation: 
 [Its Hard to invite friends in team to play path of water with them.]

Consequence: 
[Player cant see the friends who are online in game when inviting for teaming up. Matchmaking is so bad and random's are so bad player's.]

Suggested Solution: 
[Shows who's online or move them on top of the list.]

State number
[338]

Player ID:
[bhabye23]```

[visual bronze]

Observation:
Many players have no excess to convert golden frags to red capsules while other states have!

Consequence:
Golden frags are no longer useful since it makes less sense to update the hero skill with half of the possible stats. Golden frags give no points for SvS or Soft and hence are useless to score for these events.

Suggested solution:
Make it for every state possible to confert general golden frags to red capsules.

States: 848 and many others

[weary sedge]

Devs have removed hero materials from circulation

Consequence
Nobody can complete upgrades on older heroes or features and anyone new to the state is locked to the current generation and purple/blue heroes.

Suggested solution
Stop being greedy, let people *play* the game, stop railroading them into stuff, you might actually earn more money if you would let people grow```

Observation: 
Lower players meet a lot of Big Spender Teams in POW

Consequence: 
Its impossible to win against the full Spender Teams 

Suggested Solution: 
Delete the premade Team Function in POW so atleast big spenders cant all play together. 

Player ID:yhmichelle ```

[weary sedge]

Observation: 
Noone asked for King of the Hills, People love Reservoir Raid and dont like King of the Hills

Consequence: 
People are frustrated that they have to play it, but would feel little better if it would be in svs week not in Throwdown week.

Suggested Solution: 
If King of the Hills have to exist change RR and KOTH weeks

[weary sedge]

Observation: 
Noone asked for King of the Hills, People love Reservoir Raid and dont like King of the Hills

Consequence: 
People are frustrated that they have to play it, but would feel little better if it would be in svs week not in Throwdown week.

Suggested Solution: 
If King of the Hills have to exist change RR and KOTH weeks

State number

Observation: 
POW during Christmas was excellent. People played non stop. Then the event got changes. Stats count, Timeslots changed, bad matchmaking. 

Consequence: 
People dislike this Version of the Path of water

Suggested Solution: 
Bring back the old version. Stats should not count. 

Observation: 
Its hard to be a Part of a Group cause of the time schedule in Path of water now 

Consequence: 
Players cant play together with the people they want to play 

Suggested Solution: 
Change the Time schedule of POW or make it a 24h Event

Observation: 
Players have to select 4 timeslots in KOTH, this is not even possible in an order like in other Events 

Consequence: 
Players get a bad timeslot to play KOTH, a lot cant participate.
Planning is hard, cause you dont know when the Match will be. 

Suggested Solution: 
Let the Players chose one specific time for the Event. 
Or atleast reduce the Timeslots Players have to chose to 3. 

Observation: 
The matchmaking in Events like RR, KOTH and POW is very bad.

Consequence: 
Players loose interest in the Events. 

Suggested Solution: 
- Fix the Match making or figure out a good method of assessing strength and apply a Bonus of some sort to the weaker team

- Make indivual Power less impactful

- Make different classes for the Alliances - low - mid - high to improve the Match making 

- Max out the research, Planes, behemoths instantly of the weaker Team for the Event. 

Observation: 
Matching Times in Events are bad

Consequence: 
A lot of Players cant play several Events 

Suggested Solution: 
Make Events a regional Competition. Let the alliance Set their Region and matching gives preference times to that Region. 

[fossil glen]

Observation:
Showdown rewards are just useless given our alliance ranking and state age. Snapshot for reference. The coins might be okayish but still sub-standard.

Consequence:
Players are not rewarded generously.

Suggested Solution:
Revamp the rewards structure for this event.

State number
All !

[fiery warren]

Observation:
Due to the devs plans for 28th August, a lot of states that were supposed to have svs next week, will have soft bloodsport and cc for the second time in a row

Consequence:
The winning states from the states that get skipped on svs next week won't be able to get the svs store exclusive goods, missing on rewards

Suggested Solution:
Open the exclusive goods items in svs store for all states this week

State number
All !

[shadow plinth]

Observation:
Blocking Feature

Consequences:
That button is effective against state broadcast spammer, but if you were in same alliance is make them lost motivation and choose to leave and move new alliance with less blocked contact

Suggested Solution:
Just delete the Block button and change it to Mute (that more effective than just blocking players), But Rally and PZ Invite will show in AC but invite via DM doesn't visible and pinged anyone

State:
All

[midnight iris]

Observation:
Tactical Exercises is broken. Again.

Consequence:
If left how it is currently the players at lv200 will miss:

900 tactical manuals
2, 394,000 formation xp
4,680,000 bloodsport score

Suggested Solution:

1. Auto complete all levels for player
2. Add 50 more levels
3. Increase state average to 500.
4. Send compensation to negatively effected players including the items they missed out on during this bug.

[hushed stump]

Observation:
Throwdown rewards like purple frags, search maps, and legendary badges, are irrelevant to older states.

Consequence:
Throwdown as a whole doesn't actually promote player growth.

Suggested Solution:
"Optimize" these rewards with more relevant items like gold frags, plasma cores, polymerized plasma, red crystals, behemoth frags, increased biocaps (in the thousands), Limitless potions, Limitless capsules, etc.

State number
121

[lean cave]

Observation: Make Legendary Hero Fragments useful

Consequence: People was saving ther Legendary Hero Fragments for months now they are useless

Suggested Solution: Let us exchange Legendary Hero Fragments for hero capsules. Stop ignoring players

State number
All states

[lean ember]

Obseravtion

Pow summit, daily sign-in... Design is such a fail that after all this days is when people figured out that you have to click on words to claim rewards!!

Consequences

Players missed out on free rewards, inspite of being active and playing everyday this is unfair why do players always have to suffer due to shortfall from game team

Solution:

• make words clickable and bigger so people know that's where they have to click or put some kinda indicator make those words "day1, day2 and so forth as a button and different colour!
• compensate players will auto collect before event ends this is so unfair

[bright hamlet]

Observation: King of the Hill Matchmaking put an alliance in 1110 with 2 alliances from 1061 which was 4 months ahead of us.

Consequence: Both alliances colluded and only attacked the 1110 alliance. So it was 2v1.

Suggested Solution: make sure matchmaking doesn’t allow 2 alliances from the same state.

State number: All states.

[tame ruin]

Observation:
[matchmaking not working / SVS , RR , KOTH matchmake 530 r DIE 521 and to top all that ( all of these after state transfer which they were far stronger from the already strong DIE ]

Consequence:
[lose 2 svs in a row after that RR after that KOTH - positive]

Suggested Solution:
[make matchmaking work please ]

State number
[530]

[winter matrix]

Observation: The lagging in KoTH is APPALLING. All of our players are struggling to even get marches moving.

Consequence: Terrible gameplay, players unwilling to participate again

Suggested solution: Fix it!

State: 1064

[rose stone]

Observation: king of the hill event allow seeing the tags of other alliances and there states when matchmaking is done .

Consequence: alliances ally against 1 alliance contacting the 2 to organize a 1 side . And the idea is spreading.

Suggested Solution: hide the tags and the alliances informations when finish matchmaking.

State number: 796

[royal blade]

Observation: I played Survival Royale and survived until there were 2 players, 3 of my marches were still alive, while the opponent was only 2, he ran away after I attacked his first march.

Consequence: The Poison mist made my 3 marches die at once. Is it fair that he is rank 1 because he has more healing speed up? And my 3 marches are still alive while he has only 2 marches.

Suggested solution: The Poison mist should let the first march die first then the second march and the third march. Not all at once!!!

[jade jungle]

Observation:
CoH is hardly obtainable

Consequences:
red badges can't get upgraded

Suggested Solution:
add them as rewards somewhere and add weekly crates with CoH, World Event store is not enough

[polar plover]

Players who beat join exercise level 250 during the poorly coded developer job.

Consequence : players stuck trying to beat 201 are at disadvantage in every aspect. Battle strength, rewards earned from bloodsport etc. Picture below, how much 250 has advantage over players stuck trying to beat 201.

Suggested Solution :
Auto complete everyone to level 250. Give all players the rewards for beating the levels (like it was done for airplane event years ago).

[main holly]

Observation: LAG XD, across all live events

Consequences = results in poor gaming experience

Suggested Solution: BUY NEW SERVERS XD

By= niatex

Upvote 8 down vote1

[stark carbon]

Observation:
CoH is hardly obtainable

Consequences:
red badges can't get upgraded

Suggested Solution:
add them as rewards somewhere and add weekly crates with CoH, World Event store is not enough

[visual bronze]

Observation:
Golden fragments dramatically lost their value and can now only get used to update limitless skills but not to level up the hero stats.

Consequence:
Players are frustrated since it's not possible to get a good hero without dropping money on it. We get the feeling golden fragments are now a worthless and a pointless reward.

Suggested solution:
Implement a new crete that allows the players to choose between red capsules / resonating fragments / golden fragments. Replace the golden fragment rewards of all events and VIP with this crete.

States: all states

[dire solar]

Observation:
Changes that need to be made in order for KOH to be improved.
Matching algorithm needs to limit matching for not more than 2 players difference in registering.

Consequence:
Otherwise its imbalanced.

Suggested Solution:
By keeping the match making close in player count it allows a more balanced play, considering each player brings 3 marches just having as many as 3 or 4 extra ppl playing is too much

State number
63

Observation:
Changes that need to be made in order for KOH to be improved
We need option to set teams and keep it available up to 24 hours after matching is done, and each team should have it's own chat. It does not work well to use the alliance chat or a combined event chat. Should be more like rr's chat

Consequence:
Teams being able to be fine tuned after matchmaking allows for updates as needed.

Suggested Solution:
event chat and access to teams after match making
State number
63

Observation:
Things to improve KOH
Players who don't join 3 minutes after the event has started will become NPC and could march to their team targets (without fast reviving or march speed). and if that isn't possible then
players that didn't join the event shouldn't be in the building assigning list.

Consequence:
The building assigment takes too long and doesnt work half the time.

Suggested Solution:
removing the payers who arent active in the event would make assigning much faster

State number
63

[empty phoenix]

Observation:
Things to improve KOH
Players who don't join 3 minutes after the event has started will become NPC and could march to their team targets (without fast reviving or march speed). and if that isn't possible then
players that didn't join the event shouldn't be in the building assigning list.

Consequence:
The building assigment takes too long and doesnt work half the time.

Suggested Solution:
removing the payers who arent active in the event would make assigning much faster

State number
All

[zinc glen]

———————————————————————————

Observation:
The Path of Water event matchmaking system insufficiently takes into account each players respective strength level when determining teams.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Re-optimize the Path of Water event matchmaking system such that it sufficiently takes into account each players respective strength level when determining teams.

State Number:
1106

———————————————————————————

———————————————————————————

Observation:
The ingame event calendar does not take into account the more recent event additions.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Improve the ingame event calendar such that it takes into account all the more recent event additions.

State Number:
547

———————————————————————————

———————————————————————————

Observation:
Numerous players had saved up many legendary gold fragments prior to the recent limitless release and were given little to no notice that said fragments would no longer be capable of ranking of up heroes.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Enable players to use and or possibly convert legendary heroes such that they’re once more capable of ranking up heroes, as before.

State Number:
1

———————————————————————————

———————————————————————————

Observation:
Random solo players in the Path of Water event are often times matched up against players from the same alliance wherein there is a major power difference.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Update matchmaking such that random solo players in the Path of Water event are not matched up against players from the same alliance.

State Number:
146

———————————————————————————

———————————————————————————

Observation:
There is no graphic / tool available that defines the real-time event schedule of any one particular state against another, and similarly across ranges of states.

Consequence:
Reduces event impact factor towards player quality of life.

Suggested Solution:
Develop a graphic / tool that defines the real-time event schedule of any one particular state against another, and similarly across ranges of states.

State Number:
995

———————————————————————————

———————————————————————————

Observation:
The a numerous item-spending events wherein slightly different types of materials under the same category of upgrades (Behemoth 1 fragments vs Behemoth 2 fragments) are required to earn points for bonus rewards.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Update all item-spending events wherein slightly different types of materials under the same category of upgrades (Behemoth 1 fragments vs Behemoth 2 fragments) are consolidated to earn equal points for bonus rewards.

State Number:
886

———————————————————————————

———————————————————————————

Observation:
There are too many random, redundant text popups in the main screen.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Remove the random, redundant text popups in the main screen.

State Number:
918

———————————————————————————

———————————————————————————

Observation:
The communications in the Effortless Progression event is misleading as to how many times a selection can be changed prior to declaration.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Spell out how many times a selection can be changed prior to purchase or increasing the number of times it can be switched (but ideally both).

State Number:
833

———————————————————————————

[grizzled mantle]

Observation
Update is buggy on release and key features don't work

Consequence
Lost trust. Hopefully less money for you

Suggested solution
Go back to school

[unkempt garden]

Observation: It takes too many tickets to buy new generation of heroes with the Aug28th update

Consequence: we can't do the new explores

Suggestion: Reduce the voucher cost and make heroes more available to f2p and c2p

State: all affected by Aug 28th hero update

[unkempt garden]

Observation: Airplane parts and some other desired items were removed from Platinum coin shop

Consequence: the f2p/c2p and spender gap grows

Solution: Give more items, not fewer

State: All affected with Aug 28th shop update

Observation: Older states do not have access to hero completion through MIGO shop

Consequence: f2p spender gap grows, new explores cannot be done, players feel the attempt is being made to force spending

Suggestion: Make items necessary for gameplay be available to all players

States: 600 and below

[unkempt garden]

Observation: MM finals are scheduled during Capital this week

Consequence: Players can't do both so one will be sacrificed

Suggestion: Change the schedule to allow players to participate in events

State: 520,539 & more!

[midnight iris]

Observation:
States were expecting to get the next world event in order. Instead they got Metamorphix

Consequence:
Missed rewards including CoH, skins, frames and more.

Suggested Solution:
Release the World events in order and do not skip.

[midnight iris]

Observation:
Metamorphix requires a TON of stamina.
5 dread + 5 fiend + 20 each assign on troop drill + intel

Consequence:
Players do not have this stamina at their disposal and so cannot complete the daily tasks for rewards thus increasing the power gap.

Suggested Solution:
Triple the free stamina given daily via the Event billboard

[unkempt garden]

Observation: New MIGO in older states missing certificate of honour

Consequence: Difficult to progress in badges

Suggested Solution: Put them in MIGO or make obtainable more easily elsewhere

Observation: In past updates, players received 10 fragments free in order to locate the heroes initially - this did not happen with the most recent update

Consequence: f2p and c2p are finding the gap between them and heavy spenders increasingly widen

Suggested Solution: When heroes are released, send the 10 frags required for unlock so all can enjoy the new content

[midnight iris]

Observation:
In new migo the "Claim" button and the "Complete Now" buttons are way too similar.

Consequence:
Players will miss click and waste resources.

Suggested Solution:
Change the color of the "Complete Now" button so it is easy to distinguish

[atomic cloak]

Observation: 
State 739 and several other states were made to suffer through the crappy 6 week migo and skip the botanical migo.

Consequence: 
We were not able to obtain the titles and rewards from the previous migo, the prizes in the shortened migo were just terrible. We will not be able to win enough points in the migo season to finish our collection, for collection points (another genius innovation from our dev overlords), and it’s just not fair.

Suggested Solution: 
Reward the states that were forced to skip the previous migo, the lower point set for free… which most free to play players would have been able to get anyway. 

State number
739```

[merry light]

Observation:
Weekly deals store.
Get material supplies from weekly deals store where player can exchange it using platinum coins it’s really help for f2p, low spender or player who can’t join event because their schedules not match to get materials.
Before 28 aug on weekly deals store we can exchange it to get material like aircraft, tactical guide, gears (hero, chief gears, chief badge) & speed up. After 28 Aug 2 material like aircraft & tactical guide disappear from weekly deals store, left only gear (hero, chief gears, chief badge), speed up & rss.

Consequences:
Player who can’t participate on event like (koh or rr every weeks) or any event (which required certain schedules times to play) because event schedule not match with their schedules included F2p & low spender who still not max their aircraft and hero appointment feel disappointed because they can’t get more material to upgrade from weekly deals store

Suggested solution:
Add more items we can exchange on weekly deals store using platinum coins with cheaper/reasonable price to exchange it. Suggestion items to add on weekly deals, a bit similar with items on RR or koh store like behemoth material, gears (hero, chief, badge), tactical guide, plasma, aircraft, tactical analysis, crystal splinter.

State: all state

[chrome walrus]

**Observation: **
The current practice of adding a significant number of events at once has led to several issues within the game. These problems include overwhelmed users, increased server load, hence the bugs, and a diminished overall user experience.

**Consequence: **
To address this issue, it's recommended to adopt a more staggered and balanced approach to event implementation. Instead of introducing a large number of events simultaneously, consider spreading them out over time. This approach allows users to fully engage with each event without feeling overwhelmed.

**Suggested Solution: **

1. Enhanced Event Quality: With more focus on each event, developers can ensure that they are well-designed, thoroughly tested, and free of critical issues.
2. Improved User Experience: Users will be able to participate in events without feeling rushed or overwhelmed. This will lead to higher satisfaction and engagement.

State number
178

[ebon pumice]

  
Consequence: The demanding schedule of events in the game warranted provision of such a feature to make flexible scheduling easier , for eg, for those unable to make it to an RR match, However, progress within the game is a balance between paying up to win, and grinding out progress. By making these tokens available in larger quantities via purchases specifically, the company "yet again" establishes that core gaming isn't its focus area, printing money is. Additionally, those grinding out progress now have a worse gap than before, since any progress lost for spenders via not grinding out a route becomes accessible for said spenders. 

If significant game events can be completed via purchases, the company should stop with the farce of calling this a game. It has long since ceased to be one. 

Solution: Either make the token quantity be obtainable only via playing game events i.e rewarding playing the actual game, or do away with the farce of "balanced strategic gaming" and enable swiping to pay up at login screen to enable a player to auto complete the day's events without bothering to login.

[ornate garden]

Observation:
Hero Challenges can not be done without having one current hero. Gen 12 was just released in our state today, but no hero frags or cells have yet available without spending money. Even spending bio caps only give half of requirement of items to locate hero.

Consequences:
All non spenders or low to mid spenders who spent money on other items this week. Can not play in hero challenges until we can gain enough fragments to locate hero. Already heard several people wishing to quit over this nonsense.

Suggested Solution:
Allow the use of any heros for Hero Challenges.

State
698

[rain coral]

Observation:
There are numerous features added at once in our bracket of states. Behemoth MK-II, gen 8, formation system, new migo. Our state is grouped with states that are a month older and have joker.

Consequences:
People are being overwhelmed with features and in a week we have anniversary event too. Lot of them will stop spending completely or stop playing. No matter how active you are, it doesn't matter anymore.

Suggested Solution:
Please add more features, this is not enough. Make most stubborn players quit this game and then you can finally end it and make a new one. Hopefully you'll learn on your mistakes.

State
958

[calm girder]

Observation: Our state did not have MIGO Twisted Evolution

Yesterday after almost 4 months without MIGO the new version was released in my state, and what was my surprise when in the list of completed MIGOs was "Twisted Evolution" that never even appeared in our state, and while we face many states in KoH, RR, SvS that already had or were having this version, our state remained without MIGO, without explanation, without compensation, WITHOUT BEING REMINDED!! I think it's really lacking in respect for players not taking the trouble to send an email explaining, it's not just about skins, it's about a store with stuff that helps players to progress that we didn't have, but that during that time we all had to face other Alliances that had, you really don't know what you are doing,

Consequence: due to so many bad decisions just this week in my Alliance 3 people stopped playing, after 6 months of a state merger the state is already dead again with only 4 Alliances really active, people don't want to dedicate themselves to a game that devs don't care about being fair and fun and just how much they're going to earn

Suggested Solution: ...

State 244

[weary sedge]

Observation:
New Events appear ingame, without any Informatation in the game. Even in Discord there is very less Information about the new Events.

Consequence:
Players see new Events coming up and dont know what they have to do. This is frustrating.

Suggested Solution:
Give us more Informations about new Events !!!

State number
all State

Observation:
Everyone has a lot of Bread left in their Backpacks, but Stamina is always hard to get.

Consequence:
Players lack of Stamina and have a lot of Bread, which cant be used properly

Suggested Solution:
Change Stamina to Bread in troop training missions. That would help

State number
all States

[abstract sand]

Observation
PoW Summit activities: your progress for daily tasks doesn't count towards the completion of the daily/ weekly tasks.

Consequence
Even if you did all the mentioned tasks, you can't complete them fully/anymore.

Suggested solution
It would have been very easy to put a red dot there so people are aware of this since we face red dots practically everywhere in game weather we like it or not. Give compensation in regards of finishing all tasks for those who miss out now because they simply didn't open the event tab (maybe because there's like 16393629 things to see today in game)

State number
All

[weary sedge]

Observation:
Limit of Coins amount in Weekly Store got increased, Events added to earn more platinum coins. Good things so far. But the Items got decreased then.

Consequence:
We will earn more Platinum Coins but cant spend them on good Items cause they got removed. That will lead to wasting the coins for unnecessary Items to not go past the Store Gap.

Suggested Solution:
Bring back all Items to the Weekly Deals store like light aircraft material and other light materials, gold cases, tactical Guides etc.
Also add Behemoth Crates for Platinum Coins in the Weekly Deals Store.

State number
all

[weary sedge]

Observation:
Its not possible to see what is in the chests in the Store of POW: The Summit Event

Consequence:
If we dont know what we get for being active in the Event we wont have any motivation to play !

Suggested Solution:
Let Players check what rewards are inside the boxes, so they know what they spend their time for !

State number
All States

Observation:
The goal in Operation Resurgence is on 600.000k Points that is way too high. How should a not super active State be able to do that ?

Consequence:
Players cant get the Rewards of that Event, cause the needed Points are set way too high.

Suggested Solution:
Reduce the Points needed to reach a goal in Operation Resurgence

State number
all States

Observation:
Needed Stamina in Troop Drills changes from 20 to 5. Which is a good change. But people who did it before the change had to use a high amount of Stamina !

Consequence:
Players lost a big amount of Stamina duo the cost of 20 Stamina in the beginning !

Suggested Solution:
Compensate Players that used their Stamina before the change from 20 to 5 !

State number
All States

Observation:
Alot of Events need Stamina now

Consequence:
Players dont have enough Stamina to do all the needed Events.

Suggested Solution:
Please give us more Stamina to finish all the Events
Give us 200 Stamina for final hope instead of 80

State number
All States

[sonic quartz]

Observation:
You have released Operation Resurgence in a dead state, which you for years have refused to merge with other states.

Consequence:
The maybe 80 active players we have left in the state needs to do 250 donations of resources per day for us to complete stage 1 and get the bonus, that is for example 250 x 2.5M = 625M wood donation per day for every single player in the state, players who don´t have many resources. Alternative every player can just donate 250 x1250 = 312.500 biocaps per day and then save their resources.

Suggested Solution:
You are hurting us plenty by refusing merge, stop taunting us as well by releasing events like this in our state.

State number:
14

[limpid mauve]

Observation: 
If you send a group message to the alliance then close the game and reopen it you'll receive a notification for every message you sent.

Consequence: 
It takes a long time to clear out the notifications, because you have to click on every chat individually and it automatically scrolls back up to the top.

Suggested Solution: 
1) Prevent getting a notification from sending a group message (best solution)
2) Add a "mark all as read" button (might enable players to mark all as read and ignore alliance group messages)
3) Speed up the process by not making the chat scroll back up to the top when you leave it (worst solution, only speeds up something that shouldn't be a problem and it's annoying if you scrolled very far down unless you add a "to the top" button)

State number
1211```

[icy nimbus]

Observation: 
Incubator notification hidden by capsules

Consequence: 
We aren’t reminded to retrieve our incubators correctly and it is hard to remember without the bubble over the building. 

Suggested Solution: 
Prioritize the incubator notification above the treasure capsule notification on the research lab

State number
778

Observation: 
Can only use one of the incubators at a time. 

Consequence: 
Feels like we should be able to use all of them, not just one. 

Suggested Solution: 
Allow us to deposit biocaps into each of the incubator options. We are getting way more biocaps from other places, so may as well allow us to get it from all of the options in the research lab 

State number
778

[shadow plinth]

Observation:
Hero challenges force you to use a newest generation hero. Upon doing the math, it is impossible for any F2P to be able to participate in the event effectively. This is an unfair advantage and promotes an environment that caters to a paying player. With the amount needed to fully upgrade new heroes, it does not hurt to give F2P players more to at least be valued in the game.

Consequence:
Decisions made like these sends a message to F2P that they are less than and not wanted, which will cause players to quit in large quanitites. Similarly, paying players feel forced to spend money to adequately participate in events to stay on top of things. Mixed with the large amount of events released at once, it will overwhelm players out of the game.

Solution:
Give F2P more abilities to participate fairly and effectively in events and not cater to a spending player!

Observation:
Players were not provided with adequate information to properly play newest events, specifically Hero Challenges. This confusion hurts F2P and mid to low spending players as they are not able to effectively utilize event, as it is their only source of free upgrading.

Consequence:
This issue creates confusion amongst players and agitates players frustrations on how to properly and effectively utilize events. This can cause players to feel they are not being treated fairly and will lead to player quitting.

Solution:
Guides and information should be released at least a week prior to the event release so that players can properly manage and plan their goals and needs from these events.

[supple sphinx]

Observation:
Entire alliance not able to earn gold coins since State merge

Consequence:
Alliance is out of gold coins and unable to buy Support crates and build towers

Suggested Solution:
Fix bug so alliance can start collecting gold coins again and compensate for months of lost coin collection

State number
649

[grizzled mantle]

Observation
RR is only available to 60 people in any alliance at once. This guarantees that forty people in a full alliance will miss out.

Consequences
Either 40 people always need to spend 3 tokens to complete this task disadvantaging them for other parts of the event or simply miss out

Suggested solution
Make it cost 1 token. Decrease RR to 25 people in a legion and have 4 rrs per week or the preferred option, remove RR from Migo as it is an inherently unfair event to add for points.

[half jay]

Observation
MIGO in younger states requires less money to complete tasks and gain statistics than in older states where very few to no upgrades are available for free but packs are offered.

Consequences
Players are extremely discouraged and refuse to buy packs unless they are very high spenders, increasing the already huge distance between non/low/mid-spender and high spenders. Players quit and old states die off.

Suggested Solution
Don’t put all statistics increases behind a paywall, especially when it is inconsistent across states depending on age.

Example: I have not spent on MIGO in either of these states, 628 is first and 1070 is second. There is a wildly big difference between the free progress in these two states.

[eager raptor]

Observation: 
 Migo and Path of Water

Consequence: 
Migo Chat- not working, Path of Water rewards started a few hours ago so anyone that did dailies earlier received NO REWARDS! 

Suggested Solution: 
Compensation for the whole state with a broken upgrade with all Migo and Path of Water

State number 430

Observation: 
 Weekly Deals

Consequence: Rewards have been removed, quantity has been removed 

Suggested Solution: 
Rewards need to be returned F2P players will quit as they refuse to spend
State number 430

Observation:
Hero Upgrades! How many do players need in such a short time? Rewards for plague Zone still suit early playing not todays playing

Consequence:
F2P and P2P players are fed up! We are a merged state and not even got to 12 months Anniversay and the state is dead! Why? Because of all the $$$ upgrades. You have forgotten about the game!

Suggested Solution:
You know the solution but you are ignoring players! STOP with all these hero upgrades, if people feel it’s hopeless they will move to another game! SOS is not what it used to be! All the events lag, drop out and cause points issues! STOP being greedy and FIX the game! You add another Behemoth watch everyone leave in days!

State number 430 once a thriving merged state, now due to too many upgrades it’s dead!

Observation:
EVENT CENTER

Consequence:
PLAYERS OVERWHELMED

Suggested Solution:
PEOPLE WORK NOW. People only have so much time to play the game. So many events atm is over the top!
Troop Drill, Operation Resurgence, behemoth trials, path of Water, flash duels, hero challenges, treasure quest, material race, tactical drill, SOTF, rays place, horde? Really you expect all this to be done in a week?

State number 420 the states exhausted thanks to Developers

[golden jungle]

Observation:
Loads of new events. But no information. Events weren’t open to all players at the same time. Unclear where to get some of the rewards…

Consequence:
Frustrated players, plus, uneven rewards for the people that are able to play all day and players that have to work. I just spend nearly 7 hours ingame and haven’t finished it all, partially because I had to report bugs as well.

Suggested solutions:
Give more information upfront.
Do proper testing.
Don’t do so so much new stuff in one day.
Update the game for all players at the same time, communicate this time upfront.

[urban abyss]

Observation:
Players dislike that the game is constantly changing models.
Players have saved many gold hero frags, but it takes a long time to accumulate because they aren't offered in events

Consequence:
the current rewards aren't worth the attempt

Suggested Solution:
Include the gold frags in more events

State number
755

Observation:
Players dislike microtransactions

Consequence:
It makes players feel as if their opinions don't matter, and the game was only designed for money grabbing rather than creating a good game.

Suggested Solution:
Reduce microtransactions , implement a subscription based model instead

State number
855

[worldly pollen]

Observation:
Drastic decrease in frag in Ray's Place crates

Consequence:
It is very hard for F2P players to get bios for Ray, and when they do, the amount of fragments is drastically reduced, leaving the gab bigger and bigger.

Suggested Solution:
Increase the amount of frag gained from spinboxes

State number
Unknown

[urban abyss]

Observation:
Players want a more balanced game model

Consequence:
Currentl model makes players want to quit rather than continue to spend or play.

Suggested Solution:
Create private servers that have a higher based subscription for those that want exclusive content, instead of bundles

F2P Servers/Low spending servers /High spending servers

State number
855

Observation: Players feel that gold frags aren't offered enough in the game for the amount that is needed for consistent game play.

Consequence:
both communities suffer because in F2P community it's hard to keep up/ compete, for spenders, they do not want to continue to play because not enough is offered in bundles.

Suggested Solution:
Boost rewards by giving the ability to trade gold legendary hero fragments for limitless ones

State number
630

[shadow plinth]

Observation: Give same points for general gold frags as legendary frags atleast without any conversion.

Concequences: currently there is no way to do conversion for gold frags to any form where can be able to get points with them.

Solution: give same points for use of general gold frags as for legendary frags of heros.

State 258

[fossil glen]

Observation: Why stop giving a couple of chips for free from the daily task crates event tab that came along with this event ?
Consequence: F2P unfriendly ! This is not done, we are sharing feedback to make events a little more friendly w/o spending and the absolute opposite is being done (?).
Solution: Share the couple chips via daily task crates. Folks who need/want skin will have to pay anyway via the event... So why limit them or stop them at all ?
State: ALL

[wintry timber]

Observation:
Who's idea was to create 2 potion types for limitless heroes? Was it too easy to upgrade the previous limitless or what? Also the cost of purchasing the potions are too big for how many of them we need to do any upgrades to limitless and after we got 20 new limitless which needs to be all upgrades with 2 separate potions type.
Why new players are punish for the new change of t7-t12 (or which generations of heroes where change to limitless)? They all need potions and also 2 separate type of potions

Consequence:
Why every time when you do something good than you need to take it back and f… the game 10x more? When you will proceeds with this path more players will leave. Be less greedy, you already making f… insane money from players on it. With these changes all the time will just make people leave this game and make less money.

Suggested Solution:
Try to balance this game more so also f2p and also p2w players can enjoy this game. Why 2 type of potions? Make it just one and reduce the cost of purchasing it from events and reward more of them in paid options. We will need millions of them to upgrade all the heroes which you put in the game (expecialy new players).
Also getting fragments for other 20 limitless heroes will be insane difficult try to balance that and also the cost for it.
And don’t worry this will not reduce your earnings

State number
211

Observation:
What was the reason to remove the extra creates with materials which could be purchased for platinum coins? (too "free" upgrades?). Also I saw some screenshots in here that some states had more creates that in my for example, wtf? How is this fair?
Also one good thing about Ray’s Place was that people could “easily” get some potions and limitless heroes fragments. Now you remove it and swap it for create from which you could choose, which is not so bad bud you reduce the number of fragments which can be obtained from it 10x at least. Are you kidding me?
Also why health speedups are not counting in all events where speedups provides point in it?

Consequence:
Why every time when you do something good than you need to take it back and f… the game 10x more? When you will proceeds with this path more players will leave. Be less greedy, you already making f… insane money from players on it. With these changes all the time will just make people leave this game and make less money.

Suggested Solution:
Try to balance this game more so also f2p and also p2w players can enjoy this game. Give people more option to upgrade without spending thousand of $ in the game and still suck because it’s not enough money.
Ray’s Place put more creates or rise the number of fragments received from one create. We don’t need the potion in them if it means to get less heroes fragments.
Bring back the creates with materials which could be purchased with platinum coins. And also put the same number of create and choices in all states. Not that some have more that other (it’s unfair). Also I saw that you reduce the platinum coin rewards from daily task. Bring it back please. And don’t worry this will not reduce your earnings

State number:
211

[stray chasm]

Observation: SOTF - unable to use hero specific frags to gain score
Consequence: All the spending I did years ago, is wasted due to having thousands of hero frags that cannot be used to gain points. (They used to contribute)

Suggested Solution: Add back the way to gain points in SOTF via hero specific frags

State number
42

[jade jungle]

Oberservation:
my state is on G15 yet still has old and outdated Maddie Frags, we are not in 2019 anymore

Consequences:
those are gathering dust in backpack

Suggested Solution:
update to something useful like current hero gen capsules

Observation:
flash duel gives previous hero gen capsules

Consequences:
even tho most still need them many won't use them because it's a waste to spend potion on old gen when you need it all for current gen it's not like we get enough for 1 hero and also they give no points in any event

Suggested Solution:
change it to current gen, with the small amount we get everywhere it won't harm fp in any way

[fossil glen]

Observation:
The platinum coin store is a shame, we only got 1 free XP manual (LOL) and a few gear chests (very valuable <3). There is nothing else to buy here using coins, just a couple of resource chests ?

Consequence:
Active players will easily out number the limit and the coins will get wasted.

Suggestion:
Either increase their limits or introduce more items that can be bought via COINS and not BIOCAPS !

[dark thunder]

Observation:
Many events give general golden fragments which were used to upgrade any hero in the previous way of heroes were built. Now with limitless they are barely useful, only for upgrading hero skills which can be done by multiple other things (limitless capsules for example) too. There are no general limitless capsules though, which can be used for all heroes. You always need the specific ones.

Consequence:
It is possible to save a lot of golden fragments through the time but it is impossible to save capsules through some events and use them on later hero generations since there are no general ones. It is impossible to use older generation capsules to get points for sotf (and I guess svs prep). Players who don't spend an unbelivable amount of money won't be able to upgrade any hero above the first levels.

Suggested Solution:
Replace golden general fragments with general limitless capsules in every event and every store. Make it possible to play strategic and plan ahead. Add former generation capsules to sotf and svs points.

[small flume]

Observation
General Frags as rewards for RR summit, throwdown, daily VIP crates, RR store, KOH store, SVS store….. but no possibility to use them anymore, since suddenly gen7 is limitless.

Consequence:
People were saving frags for months, just to realize now we cant use them anymore. There are not enough ways to get limitless potions. All f2p, low and mid spenders are screwed.

Suggestion: let us exchange general frags to potions. Exchange rewards in ALL stores. Change daily vip crates to potions.

[shadow plinth]

Game suggestion to be submitted to graphics team please

Observation:

given how clear it is that Funplus do not intend to stop hero releases I suggest the following

No Polynesian or Pacific Islander type hero’s. Please Release one!

Consequence: rather than a negative it is a possible positive that will further expand your target market moreso amongst the pacific as well as further highlight the ‘multi cultural’ image you guys have as a whole.

Solution:
For the next Reso hero or limitless hero, produce a Māori (New Zealander) or Polynesian type character similar to that seen below. If need be free of charge I would be kind to even design the cultural tattoos correctly as to not culturally appropriate.

[torpid kite]

Observation: 
 getting frags from ray's spins are too little.

Consequence: 
This is from 121 Ray spins not even half of frags for the spins used.  Even though the crated will add more frags it is not a sin to help f2p have a better gaming experience espicially since the usage of biocaps keeps increasing and ways to obtain them has decreased .Let the Frags from ray have an increase possibility from the spins itself. 

Suggested Solution: 
. Increase frag possibility in rays
. Will be nice to include potions in spins
.increase bios in fiends
.increase bios in daily crates 
. Add some bios for doing intel


State number
182

[midnight iris]

Observation:
New heroes were released with very few ways to obtain them especially for low spend/f2p. Ray's place has old hero frags and less output to prior also.

Consequence:
Players cannot level these heroes. There is no way to get the capsules and so cannot do the daily things like hero challenges to slowly start to rank them.

Suggested Solution:
Fix rays
Until rays is fixed and compensation is sent - scrap the leaderboard in Hero Challenges, give everyone the frame as long as they do at least 1 challenge, with max rewards to everyone.

[midnight iris]

Observation:
States that have SotF heroes below G15 only have 1 hero available to rank for points on day 2 of Sotf.

Consequence:
It is impossible to make points. Players waste capsules trying to make points that then don't count.

Suggested Solution:
Allow points for all THREE current heroes. Like what is done for G15

Observation:
With limitless G7 - 12 released the gold frag has become less then useful. With the added rays and sotf bugs it is impossible to get the correct capsules needed for working on a specific hero.

Consequence:
Players cannot progress. They have a couple of one and a few of another = a whole set of partially leveled heroes, which is useless.

Suggested Solution:
Make a new frag similar to the gold frag or to the general resonating frag, usable on to replace any of the specific limitless frags. Allow hero specific frags to be swapped for these and vice versa

[fervent lintel]

Observation:
Drastic decrease in frag in Ray's Place crates

Consequence:
It is very hard for F2P players to get bios for Ray, and when they do, the amount of fragments is drastically reduced, leaving the gab bigger and bigger.

Suggested Solution:
Increase the amount of frag gained from spinboxes

State number:
Unknown

[midnight iris]

Observation:
States 546-624 got G13-14 simultaneously with G15.
Within 12 weeks they’ll be matched with older states who had them longer….
IF you missed one of the G1 and 2 heroes you are not able to upgrade the entire gen heroes

Consequence:
If players did not "find" these heroes before G15 was dropped there is no way to obtain them now. Hero Challenges cannot be completed. Rays/SotF ect are all G15. There are now 2 generations of heroes that we have zero access to.

Suggested Solution:
Provide fragments to 'find' these heroes.
Give way more capsules and potions for Hero Challenges/Explores so that we can rank them.

[storm spindle]

Observation: At Ray’s Place we receive outdated generation of limitless hero. Currently people who are Gen8-12 receives ONLY outdated heroes as rewards from crates at roulette. It is totally unacceptable. We received NO information and it was again shady move.

Consequence : All savings , bios and legendary fragments all the hard work is done now. 0 value and we can’t even obtain a single hero. Getting outdated heroes is worthless. Change it back to normal. Why we getting outdated heroes?

Suggested Solution :

Increase the fragments from total spins or make the boxes from Ray’s with a current gen ( or both!)

[main holly]

Observation = world event being matched with states who have unlocked plasma 5 vs who did not

Consequence

I am the Governor of 1152, but this also applies to 1151. We have been joined in SvS battles with State from our ARBOR MIGO group. Yesterday, on the first day, it turned out that our rivals have an open opportunity production HQ and troops 4-5 stars, and our 1151 and 1152 unfortunately not, which destroyed the scoring of our SvS. This is unfair and also affects the ARBOR classification. Why in the same ARBOR group opened yesterday 4-5 stars and our State did not do it? is this a mistake???

Solution

Do better matching svs, ensure they are of same age states together
By= elprof.jack

5 upvote 4down

[floral rain]

Observation : When unpacking custom hero completion capsules crate the name of the hero we want to get capsules for doesn't show

Consequence : I have to go back to heroes interface, remember the hero's face (only to forget in a few seconds) and then back to the crate

Suggested Solution : When clicking the hero the name of the hero should pop up like when we do it for the first time and the "Don't show this again" shows

State : 636

[raw trellis]

Observation: SvS times are very inconvenient for those residing in the United States its 4a.m.. This time frame is ridiculous ! Midnight for others !

Consequences : Players who want to play get no sleep. Players are to tired to play well or do not show up at all .

Suggested Solution: Please change the time frame to a more player friendly time . Allow states to chose between a few choices instead of this rigid SvS time which is unfair to so many.

Almost every event you get to choose time frames, and based on the votes, a time is provided. Example: fortress, bunker, Mining Mayham, King of the Hill, etc. Svs is arguably the most important event so it would be great if you either alternated State versus state times or at least, gave us a choice to vote on a time frame.

IGN: ScreamN Demon
State :1013

[fair mural]

Observation: States in the same battle zone (961-1014), with same hero generation, same plasma level and Behemoth don’t get the same items in the Migo Store

Consequence: The states with more items to choose from have an advantage over the states with less items, even though they might get matched in various events.

Suggested Solution: Make the items in available stores for states of the same battle zone equal.

IGN: Rubzn
State: 1011

[small flume]

Observation:
Trollsquad requires potions now (new gen 7 release)

Consequence: low and midspeder are not able to make any progress, since general frags cant be used

Suggested solution: let us at least upgrade troll squad with general frags.

IGN: Tsuki
State: 1000

[shadow plinth]

Observation:
Lots of languages spoken by players.

Consequence:
Players wont bother to use the translation button everytime as its a hassle, and it doesnt even translate properly.

Solution:
Get a feature where a player can select all chats in their own language, so it'll be auto translated. For example, an arabic player will be able to type in arabic and we'll get it translated automaticly in the language the player sets it on, that way the arabic speaking player gets everything in alliance chat, state chat etc translated to arabic too without clicking each time. That boosts activity.

State: all

[main holly]

Observation
In multi national alliances the translator is an issue. Event names do not translate to their equivalent title in other countries game.

Consequences
When alliance members receive event instructions or ask for event help,instructions are ignored or it takes several attempts to give help because we are talking different events. We end up referring to the water thingy or the hero whats'it etc. Players give up trying to decipher any messages,frustration rises for all parties

Suggested Solution
If the naming translation cant be fixed,give each event a suffix that relates only to that event. E.g. Showdown becomes Showdown -A Resevoir becomes Resevoir-B. Now group messages or individual messages can refer to the Suffix which i believe translates in most languages
Ozark s23
By player= mucho6611

upvote 8 down vote 1

[small egret]

Observation:
New infected fiend dreadbeast dont count in migo event score

Conseguences:
So we need to kill 3 regular fiends and 6 dreadbeasts and infected to get all rewards to progress in migo but there is not enough daily stamina to do all that oh yeah not to forget troopdrill also needs stamina

Suggested Solution:
drastically increase daily stamina to compleate what events requires of us,otherwise it makes no sense to play events

State:all

[fossil glen]

Observation:
Elite and normal Infected Lurkers use up a lot of stamina and give absolute POOP rewards

Consequence:
Useless keeping such events which will NEVER CONTRIBUTE to player growth in states more than a month's age !

Suggested Solution:
Either make the fragments drop 100% of time, keeping the number random (like it used to drop for Travis) or just remove the hunting event. It has just lost it's essence !

State:
ALL

[golden jungle]

Observation:
States 546-624 got G13-14 simultaneously with G15.
Within 12 weeks they’ll be matched with older states who had them longer….

Consequence:
These states need to rank 9 heroes in 12 weeks (the grace period), after that we’ll be matched to older states who had more opportunities (value vouchers and Ray’s place for instance) and therefore had more materials to rank their heroes, since the needed potions for G13 and 14 are the same as for G15.
This gives and uneven playing field.

Suggested Solution:
Give way more capsules and potions for Hero Challenges/Explores so that we can rank them.
We are still waiting for the easy ways to acquire them.

[weary sedge]

Observation:
We need too much Stamina per Day now to make all Tasks/Events

Consequence:
Players have a lack of Stamina or have to pay for it. This causes frustration!

Suggested Solution:
let us recycle the useless stuff we have in backpack in exchange of stamina

State number
All States

[weary sedge]

Observation:
Operation Resurgence was added to events in the middle of the first day of the new Migo. description said we will have 3 days to fill the line to max, but we have 2,5 days.

Consequence:
we won't be able to finish it! I checked on other states at our Migo group and the progress of all states is +/- the same. It's not our fault.

Suggested Solution:
we need that additional 12hrs or less than 600k limit for day 1. report this to devs, please
or do not limit time at all. so if you don't do it fast you won't even unlock last goal

State number
all States

[weary sedge]

Observation:
No one or only a very few Joiners of the rallies get Martha Fragments in Hunting the Hunter Event. See Screenshots below

Consequence:
Players still lack on Martha Fragments and cant upgrade her. Especially F2P Players need them !

Suggested Solution:
Make all Players get the Hero Fragments for Martha if they join a Rallye to Infected lurker and elite infected lurker !

State number
State 1013

[left vale]

Observation:
Alliance duel looks like an unfair bunker fight event. How can you expect an alliance to win against another alliance with 5 levels above in state rank? Most alliances don't fight for bunkers anymore as no one wants to spend the weekend tap-tapping.
Consequence:
Another unfair unwanted and forced event to the heavily loaded schedule.

Suggested Solution:
Use fair matchmaking system based on alliance power and allow instant healing (like MM) and troops revival. Replace other useless events with it to not overwhelm most players who keep asking for less events.

State number
All

[sharp dock]

Observation:
Operation Resurgence is not viable and Devs clearly did not look at the math for this event, as yet no state has or will achieve this goal. So the event is not realistic. Why create a white elephant.
Consequence:
Causing inter alliance conflicts, with everyone trying to get it done but it is not viable.

Suggested Solution:
Go back to the drawing board and either add more days, reformulate the maths for the event or lower the score. But we all know writing information here falls on deaf ears.

State number
All states

[fervent lintel]

Observation:
Fake discount at RR store

Consequence:
I've been playing this game for over 3 years and it's always been 250 coins to buy speed up at RR's store. Now KG$$ wants to trick us saying it was 1000 coins? WTF is a joke

Suggested Solution:
Stop trying to trick us into thinking we're 10 year olds and give us the right discount.

State number:
All states

[floral rain]

Observation : I noticed that there is a big difference between how much hero gear parts I have and how much hero gear design

Consequence : I'll likely max hero gear and have an excess amount of hero gear design that I may never use, which would be a shame to recycle given that I will get nothing from that

Suggested Solution : Add a way to convert hero gear design to hero gear parts, like plasma purifier. Maybe you can update that building to another one that will have every couple of materials that can be converted :

• Plasma Poly conversion
• Frags/Capsules conversion
• Hero Gear/Design conversion
• etc

Already sorry for people who have maxed their hero gear, who probably have thousands of unused hero gear design, but for those who havent, this could save them a lot of time as they will get a decent amount of hero gear parts from conversion

State : 636

[unkempt garden]

Observation: States without Gen13 heroes have the adv completion potions in Summit Betting Store

Consequence: Players can't use the rewards immediately and do not have faith the upgrade system will not change before they are able

Suggested Solution: Put Generationally appropriate rewards in the event shops in each state

[sonic quartz]

Observation:
Time for stage 1 in Operation Resurgence is too short

Consequence:
Impossible to complete stage

Suggested Solution:
Extend stage 1 from 3 to 30 days

State number
14

[floral rain]

Observation : Turning gen 7-12 heroes to limitless was surprising given how much frags I had been saving, forcing me to continue upgrading using completion capsules

Consequence : There is no point getting gold frags at this point if you cant upgrade use them to upgrade heroes, atleast for gen 7-12 heroes because the lower gens will still be weak even if you max them

Suggested Solution : Just like the plasma/lightweight substitution, we should have a frag/completion substitution so that we can use frags first and the rest is capsules

State : 636

[dire solar]

Observation:
The new alliance duels event and the lack of knowledge shared prior to new events in general.

Consequence:
Many players have concerns that stem solely from the lack of information given about this event and other new events. There are fears that include being unable to protect them selves, being forced out of the game by developers and whales alike.

Suggested Solution:
Simply put out more information about this event including, is it mandatory to play, the criteria by which the 5 up or 5 down is chosen. What happens if a player is zeroed? We need far more information about all brand new events not just this one.

State number
755

Observation:
Healing and alliance duels

Consequence:
Please provide vouchers for healing similar to svs and also make healing while in the event like mm

Suggested Solution:
If you provide healing that doesnt break rss banks and or zero us then many of the fears that players are having now would be dealt with easily.

State number
848

Observation:
Alliance duels and in game bugs
Consequence:
Based off of the number of bugs we have encountered in just the last couple of weeks you should not start other brand new content but fix the bugs themselves.

Suggested Solution:
Fixing existing bugs first would make your player base happier, might even earn some trust.

State number
121

[last socket]

Observation:
Dropping an event on us during the work week while most of our alliance leadership is working. The event will also be played while most of the alliance is working or sleeping.

Consequence:
It appears that the developers have no respect for our time or lives.

Suggested Solution:
Stop doing events during the working week, Monday to Friday. Give more notice about events. Remember that only functioning adults with functioning lives are able to buy bundles, we can't just take time off on workdays with so little notice.

State number
658

[void obsidian]

Observation:
Alliance duel buildings require Plains location AND next to Alliance Territory.

Old states have neither Plains HQ building nor alliance towers to put up between current HQ location and Plains area

Consequence:
Control buildings and towers cannot be constructed, so alliance will automatically lose any wars declared.

Suggested Solution:
Devs should do better research and testing before releasing this to all a states…

State number
82

[sullen badge]

** Observation **
Operation resurgence’s target in 3 days does not seems feasible. We start each day with 20 donation I believe. Then, they tell every half hour. If my math are correct, each player can give 67 times per day. Each donation accrue the number by 10..... so each player can only give 670 per day? Let's say we have 250 active players in the state that do this religiously, that's a total of 167500 per day. That gives us 502500 for the 3 days period.

** Consequences **
May raise Alliances conflicts as players won’t have the actual numbers of who is donating more or less or contributing and participating.

** Suggested Solution **
I believe the 600000 needs to be lowered, or the time to perform the first part of this event needs to be extended.

From player : Frenchie#9271
State : 971

[twilit beacon]

**Observation: **
In the Effortless Progress event, a Conversion Voucher is required to change the selected path.
The Rules says: "After selecting the initial development path for relief, each switch to another development path will cost a Conversion Voucher". The problem is that the Conversion Voucher Bundle can only be purchased once.
Consequence:
A problem in the description of the event can lead to frustration for players who wanted to change the selected path several times.
Suggested Solution:
Please remove the restriction on the purchase of Conversion Voucher Bundle or indicate the information on the number of purchases in the event information.
Since the event lasts for a whole month, consider giving players at least 1 free Conversion Voucher.
State number 530

[storm spindle]

** Observation :**
Alliance Duel is not a good event. We have no information about it and the whole idea is not good. Even if you have a good , active alliance without whales you can't do anything because the mechanics favorite whale teams and you lose all the rankings. Clearly another bad move to favorite the high spenders. The event it's like Mayhem. No plan , no counter play just spend more.

** Consequence** :
More people will quit overall. That's what historical data show us and that's what will happen.

Suggested Solution :
Since you want more pvp to make people interact more in App make SvS like Mayhem. 4 teams(states). 4 States at prep stage (12 states brackets means 3 svs instead of 6). Like that no extras adds-on on already heavy schedule. 4 States svs can bring back tactics , gameplay. Loser state losing gov for 2 week winning state gaining extra rewards and gov buff and the other mid states keeps gov and get some rewards according to ranking. Rewards could be increased x2 ( 2 states to 4 = x2) for all ranks. More pvp , more fun , people still interract with App and we do not add another 1 hour weekly to our heavy schedule.

**State **: 862

[west dust]

Observation:
WE NEED A CHANNEL FOR ALLIANCE DUEL

Consequence:
us PTR smols can share screenshots and info

Suggested Solution:
gib us a noice channel for alliance duel am i doing it right?

State number
445

[shadow plinth]

Observation: 
 [KOTH assign ruler is not working. 2 players sees different rulers and buildings at the exact same time.]

Consequence: 
[we do not know who is the correct ruler, we can't continue playing with this]

Suggested Solution: 
[Please, fix it]

State number
[338]

Player ID:
[breadwithpineapple]```

[grizzled mantle]

Observation
Alliance duel is new and your record of bugless releases is poor. A new event should not drop into migo until its proven functional. Look at your release of king of the hill if you want to say this is incorrect. It is also not open to all, this is unfair.
Edit: already one bug, patch, and comp sent for this event. You really want to continue?

Consequence
We probably have a failed event and a bad experience. You have MORE annoyed people as you're good at that and theres a 99% chance you have to send us compensation again

Suggested solution
Take it out of migo, at least that way its less important to world event progression and if its buggy we don't miss out on progress so much. Or give us the comp now to save time later

[dusk jay]

OBSERVATION:
The Limitless Generations 7-12 are undesirable to many players.
The previously saved materials cannot be used unless heroes are already Purple, which makes many players feel frustrated and angry about the developers forcing them to upgrade heroes with money in order to use the materials they had saved.
The gold fragments for upgrading also no longer grant points for those players.

CONSEQUENCE:
Growth and success are more difficult and it feels like advancing at any degree requires a monetary investment. This is unattractive and predatory toward a majority of the player base who do not supplement their games financially, choosing an investment of time instead.

SOLUTION:
Allow players to use their saved materials - like normal fragments and general gold frags - when Limitless 7-12 are still Blue in order to advance those heroes. Potions should not be a primary upgrade material at this stage.
When the hero goes Purple, then Limitless materials should be used for upgrades. Previous "normal" hero fragments should have a conversion option to upgrade to Limitless.
Expand access to those older gen materials as well as capsule materials in order to facilitate more growth, versatility, and stability within the hero upgrade and combat systems.

STATE:
N/A, spans many states

[dusk jay]

OBSERVATION:

MIGO skill talents were reset, which resulted in some players having less points.

CONSEQUENCE:

Players are suspicious this feature was nerfed and they are missing points they may have earned. This shows the company is untrustworthy, and contributes to the negative opinions of the game and its development team.

SOLUTION:

If there is a bug or error with a feature such as MIGO Talents, players should be notified that the feature will be altered prior to resolution.
Players should receive detailed communications regarding what the issue was, how and why it was changed, and how it helps to promote better, more comprehensive, and more balanced gameplay between demographics.

STATE:
Any

[fossil glen]

Observation:
A variety of events are using stamina along with the daily tasks. 1xPlague Zone, 5xFiends, Hunters, Lurkers, 10xIntel, 5xSeasonal Boss, 5xTroop Drills.

Consequence:
Players do not have a vast limit of stamina, it's limited to 200 only.

Solution:

1. Either reduce the amount of stamina required to participate in these events or increase the bar of stamina to a matching level.
2. Increase the output from Final Hope supplies, 80 stamina can be burnt through in a second !

Observation:
The final hope supplies from intel helicopter - 5min speedups are really funny !

Consequence:
Even though there is strength in numbers, 5min speedups do not significantly contribute to anything after the state age is more than 6 months.

Solution:
Scale the rewards along with proper time intervals, so that players grow, be it F2P, P2P or P2W ! 😇 Everyone gets to enjoy the rewards.

[grave hornet]

Observation: Full patch notes aren’t released along with every update.

Consequence: Players aren’t given the full information and it’s not fair to them not knowing all the information of the new updates.

Suggested solution: Release full patch notes with every update.

State: All

[grave hornet]

Observation:
game keeps redownloading data with no information as to what is being downloaded

Consequence:
this is causing confusion with players as they don’t know what is being downloaded and why.

Suggested solution:
Stop bringing out random downloads without informing players beforehand.

State: ALL

[naive quest]

Observation:
The new surprise event "alliance duels" and the lack of knowledge shared prior to the release as well as Healing problem.

Consequence:
A lot of players have concerns from how much this event lacked of information .
There are fears that include being unable to protect themselves, it's like forcing  small players out of the game .
This will lead to more people will quit overall.

Suggested Solution:
●it's mandatory to put out more information about this event. Like,  what happens if a player is zeroed? Is it a monthly event or every 2 weeks ? We need far more information about all brand new events not just this one.
●Please provide at least vouchers for healing similar to svs or just make the event like RR or KoTh
●Please slow down a bit , we need to adjust to the new events already.

State number
739

[main holly]

Observation
Events to be during work days (Monday to Friday)

Consequences

Better in work week in the weekend everybody is lazy and not playing

Solution

Leave it the way it is currently

By= dobby1608
upvotes 4 and down votes 1

[fossil glen]

Observtion:
Even when the research labs have completed the full line up of researches, they keep displaying an annoying message in the HUD, which asks the player to start a research. It pops up every time the screen is changed and won't go unless the left pane is opened and closed.

Consequence:
Low 'quality of life' in game.

Solution:
Please avail us a mute button inside the labs, just like that of heroes.
OR
If a player has completed all the research at their current HQ level, stop showing it unless there is something left out.

[unkempt garden]

Observation: The wording in SOTF Phrase 2 is "Improve Hero Completion Upgrade". Players upgrade hero completion but do not receive points. GM reply that only Scope hero completion capsules will count.

Consequences: limited options to gain points in SOTF resulting in lower base SOTF rewards PLUS issues attaining MIGO ranks ... ALSO wasted items that are bought/ worked hard for

Suggested Solution: Fix the wording/ fix the SOTF/ Fairly compensate players for wasted items and lost rank potential

[unkempt spruce]

Observation:
The bluish / purple tint in the new update is hurting players' eyes, and the new SFX whenever you tap a button is super annoying.

Consequence:
Players' eyes are hurt and they are irritated by the SFX.

Suggested Solution:
Revert to the previous color scheme and button tap SFX.

State number
536

[grizzled mantle]

Observation
Stamina remains an issue and it would be good to have more.

Consequence
Can't play all of the game, constantly using stamina packs because you don't get to save a surplus

Suggested solution
Actually suggested this before but it remains a good idea. Chief level now goes to 100. For each level over 60 you gain 5 max stamina. Basically double current. This has the following benefits. Chief XP is useful again and people can use it. If its in any bundles its actively useful and it is not involved in any points event so you aren't giving any real advantage it just lets us stock a bit more up. Adjust the 5 as required. Anywhere between 2 and 5 would be fair

[fathom palm]

Observation: the game is boring.
Consequence: players leave the game
Suggested Solutions
Make the rewards more significant so that every player can enjoy the game. Make sure that any player is important in the game. When you make a new event, think about all the players: those who play rarely and those who often, who buy everything in a row and those who do not buy anything. Make it so that everyone is interested in playing.
State: 375

[weary sedge]

Observation: 
Too much Stamina needed in the Events + Daily Tasks now. No way to get the Stamina needed.

Consequence: 
Players cant make all Events or have to use Biocaps. 

Suggested Solution: 
- more Daily Stamina for free 
- reduce Cooldown for Final Hope Supplies 

State number
509```

Observation: 
Since Hero Generation 7-12 is limitless now aswell we need too many Completion Chips. 

Consequence: 
Its not possible to Upgrade your Heroes with the free ones you get. 

Suggested Solution: 
- activate Hero Missions again, so we can get free Completion Chips !

State number
509

Observation: 
Rewards in Events etc. are usually only a specific Hero Capsule.

Consequence: 
Players cant Upgrade all of their Limitless Heroes 

Suggested Solution: 
- more chances to get Limitless Hero materials
- Add Hero Completion Custom Token to Events, not specific Capsules for only one hero !

State number
509```

Observation: 
Its not possible to buy Statue Tickets in Skin Store anymore.

Consequence: 
Players can only finish Statues if they purchase the Tickets

Suggested Solution: 
Please bring back Statue Tickets to the Skin Store. 

State number
509```

Observation: 
There are too many Events starting at once or in a very short time. 

Consequence: 
Game is way too time consuming, Players are overwhelmed

Suggested Solution: 
- Slow down with new Features
- Bring the Events one by one and pot all at the same time

State number
509```

Observation: 
Alliance Duel is only an Event for Strong Pay to Win Players. This is okay,cause the Big Spenders need Events for them aswell. But Its not okay to force everyone to play it and loose troops !

Consequence: 
Everyone who dont wanna play, cause they might loose a lot of troops is forced to play, cause you loose World Event Points duo the Event. That will hurt espacially small alliances. Gives the feeling DEVS wanna get rid of the free to play Players. 

Suggested Solution: 
Make the Event, but make it seperate from MIGO so noone is forced to play it

State number
509```

Observation: 
In the Insect Store this time there is only the Set available for the many Glory Points. The lower one got excluded in this World Event. 

Consequence: 
Free to Play Player or Low/Mid Spender could always get atleast the smaller one with some effort, this time they cant get a full set. 

Suggested Solution: 
Please go back to have both Sets in the World Event Store for Glory Points. So everyone has a chance for a full set. 

State number
509```

Observation: 
Too many Heroes getting released at once

Consequence: 
Players lack of Materials to Upgrade them, dont have enough time to Ugrade their Heros

Suggested Solution: 
Slow down releasing new Heros

State number
509```

Observation: 
Players get more and more the feeling that only Big Spender opinions count and Devs forget about F2P Players or Low/Mid Spender. Every Player is needed. 

Consequence: 
F2P, Low/Mid Spender getting very upset and the Gap is increasing. They feel worthless. 

Suggested Solution: 
Make sure every Player feels being heard and being appreciated. Only like that you will stay with a good amount of Players. 

State number
509```

Observation: 
There are to many bundles to buy. Prices are too high to catch up. 

Consequence: 
Players getting forced to make purchases or they stop playing, cause it is too much. 

Suggested Solution: 
- Slow down with releases and bundles.
- decrease prices for bundles.

State number
509```

Observation: 
Rewards are getting decreased everywhere. This is so bad. 

Consequence: 
Players cant get the Items they need to increase their Power

Suggested Solution: 
Increase rewards for Events 
or lower prices in Stores !

State number
509```

Observation: 
Too many changes in Events we already had before, for example World Event research. Its hard to get the Buffs like Instant Gathering etc.

Consequence: 
The game is very confusing now, Players tend to quit because of that. 

Suggested Solution: 
Dont change the actual Events, espacially dont make them worse !

State number
509```

Observation: 
Time Slots in King of the Hills are bad. Alliances with Players from different countries cant really get a time to play together. 4 or 5 Times to pick is way too much. You can also not choose in an order. 

Consequence: 
Alliances lack on Players to play KOTH
Frustration cause you cant pick specific times

Suggested Solution: 
- atleast decrease to only 2 or 3 timeslots that have to be taken
- Make an order System like in other Events so alliances can pick their preference as first choice

State number
509```

[sullen badge]

** Observation **
Many people saved legendary fragments to update the next generation, but in the end the legendary fragments could not be used for the sotf event.

** Consequences **
Players are unable to get points In events such as SOTF/ SVS

** Suggested Solution **
Remove limitless hero or release two types as limitless hero and normal hero.

From Player : Dhananjaya#4783
State : 922

[fossil glen]

Observation:
The fortress fight rewards for participating in rallies are very insignificant for states with age more than 2-3 months.

Consequence:
A player on way to P2 feels the rewards are "useless" and doesn't impact or outcome to good "growth".

Suggestion:
Please scale the rewards according to state age so that the players still have interest to fight or participate in fortress fight event.

[hot merlin]

Observation: F2P are struggling against big spenders, not able to keep up with any of them.

Consequences: Big spenders can max everything out so fast, F2P players can’t keep up and leaving the game.

Suggested Solution: make F2P states and Spenders have their own states, make states fair and challenging for players.

From player: ukbunty72
State: 217

[torpid kite]

Observation:
Alliance duels should not be attached to migo and players should only take part if they feel like it

Consequence:
Too many events and the truce will most likely be set for when the majority of players sleep so what about working , school, errands or just wanting time with the family ? If things do not change it will also bring permanent troop loss which is disgusting to release an event like this that players are forced to play and even if things change and troops are not affected we don't want another time grueling event . We want enjoyment not work and more work on a " game"

Suggested Solution:
.Let this stupid event be out of migo ranking
.No troops affected to your real troops
.Let an allaince be able to not register for it instead of loosing by default
.Stop introducing more time commitment events
.Offer an alliance truce time and personal player time so a player can further increase their truce time for their personal preference .

State number
182 but feedback is for All states

[shadow plinth]

Observation:
Many mistakes in soloing bunjers at Fortress Fight

Consequence: limited opening rewards

Solution:
Remove solo possibility at FF or make a warning button / poping screen info / thick info while someone wants to go solo to double-check

State : 1083
Player Strong OLy

[main holly]

Observation

777 spin coins

Consequences =

I did not manage to use them and they got auto converted into rss, why? Where as I have tons of items in backpack which need exchanging but do not have option and here you wanna convert my coins without even asking

Solution=

Let us carry forward our 777spin coins

By= giovanne2004

**1upvote and 1down vote

[ancient bane]

Observation:
It's chief gear day of SOTF....and my gear is maxed.

Consequence:
I'm missing on points opportunities.

Solution:
Allow exchange of chief gear for the same amount point you'd otherwise get from using the items.

In fact allow us to trade everything in the backpack at anytime.

[deep frost]

Observation:
Do something about Heroes in the Archive.

Consequence:
I would assume that the Heroes potion of the archive is supposed to eventually reveal (for Decrypt) some of the lore of the Heroes in the game. As long as I've been playing the game, I have not seen a single piece of Intel about the Heroes, and next Gen heroes are getting added. As I, personally, am a story-driven person who loves a good narrative, seeing this area being neglected is kind of annoying me.

Suggested Solution:
In between State Events, just (even if it once every so often) drop some Hero related intel. I'd like to see more Intel involving the heroes we are playing as, as long as we have located the hero. The fact that I have seen absolutely NOTHING, is a shame.

State number
I would assume it affects all states, but maybe old states got more of this content than those of us in the newer states got? Don't know. (1127 here).

[verbal cave]

Observation:
RR matching time got us timing we didn’t choose during the registration, as 90% of our member wont make it

Consequence:
a lot of our members will not play and this is given us a very bad game experience.

Suggested Solution:
let us choose a fixed RR time, Choose a fixed time or dont assign us to a match if none is available during the time slots we chose

State number
244

[zinc glen]

———————————————————————————

Observation:
There is no easy way for the average free-to-play player to earn slot coins for free.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Incorporate slot coins as daily mission rewards for the duration of the event.

State Number:
919

———————————————————————————

———————————————————————————

Observation:
The new Rays Place event no longer offers current generation as rewards from the main wheel and is misleading in its implication.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Revert the new Rays Place event back to its original iteration such that it offers current generation as rewards from the main wheel and is not misleading in its implication.

State Number:
629

———————————————————————————

———————————————————————————

Observation:
New heroes are significantly harder to locate given the updated hero ranking system.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Provide all new heroes for free and then continue to require fragments for subsequent ranking, as normal.

State Number:
249

———————————————————————————

———————————————————————————

Observation:
The recent world event update introduced many more stamina-heavy features for which the existing stamina sources does not cover.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Introduce a faster stamina regeneration rate, more ways to earn stamina, or a reduction in the stamina cost for new (and old) related features.

State Number:
597

———————————————————————————

[dusk jay]

Observation:
After the patch 1 September, aircraft mission rewards have been reduced from their previous amount.

Consequence:
Players are angry, who spent time to do all 250 levels, and feel they have wasted that time for something which doesn't reflect their effort.

Solution:
Restore aircraft rewards to their previous totals. We deserve our hard-earned rewards.

State:
Any

[fossil glen]

Observation:

1. CC is too long
2. Doesnt have breaks
3. No pre-selected healing

Consequence:
Feels like a drag to fight for so long.

Solution:
Make it like SvS, people will have a moment between fights to heal and take a break ! 🙂

[grizzled mantle]

Observation
We haven't had a bug free update for a month and most of the bugs are detrimental and/or game breaking. This last patch has had 12 inline updates since release and it still has issues across the board

Consequence
People quit. People won't pay you for a buggy game. You look more unprofessional if that was at all possible and we all get peeved at the state of things

Suggested solution
Test in house. See what ptr actually comes up with and if there are issues do not release it fix anything thats a problem. Mini patches should be for balance, not to make the game function in the first place.

[fervent perch]

Observation:
The lmitless heroes release

Consequences:
Due to the advent of limitless hero f2p people are not able to update them, which keeps them way behind and increase the power gap.

Suggested solution:
Remove unlimited hero or release two types as limitless hero and normal hero.

[mild forge]

Observation:
CC is tired and boring

Consequence:
It’s a completion event with a predictable outcome. Everyone is bored

Suggested Solution:

1. Please refresh the gameplay, something like the new alliance wars or even SvS.
2. Allow reinforcements to be sent to time with attacks. If the tower or centre is full, nothing can be sent after the rally starts marching. Yes we can send a one hour farm rally, but we shouldn’t have to.
3. Improve the rewards, a handful of badges and bios is poor for 4 hours effort. Behemoth pieces please.
4. The timing is terrible for full hospitals the day before RR (I know this has been raised many times already).
5. Allow the governor to advance schedule weekly state buffs
6. Give us the quick heal button

State number
823

[ancient bane]

Observation:
The State event chat (MIGO) allows an individual to broadcast messages across multiple states.

Consequences:
Abuse of this mechanism causes great annoyance to others in the affected states. There is nothing so important that people need to hear from another state that it should be brodcasted.

Solution:
Remove broadcast feature from state event chat, or at least give the individual the option to switch it off.

[main holly]

Observation

Aircraft solo and coordinated operation

Consequences

Solo assault runs Monday to Friday and coordinated is on weekend, but still under development

Solution

Let us have all 7days for solo assault until coordinated operation is ready

By player= petojj

upvote 6 downvote 2

Observation

Capitol clash needs almost same amount of quick healing as svs

Consequences

Wasting precious seconds to enter settlement- hospital- select the time frame for batch healing

Solution

Provide quick healing button for cc.

By player= major_m

upvote 9, downvote 1

[potent finch]

Observation:- CC is too long and too boring

Consequences:- Most of the players donot play it as it gets too long and monotonous

Solution:- Make changes in the time schedule of the CC

Observation:
No way to know the required amount of tickets for the state transfer

Consequence:
Player can't pre plan for the state change as there is no chart or exact way to know the tickets requirements

Suggested Solution:
There should be a ticket calculator available in game so the players can plan accordingly and have the chance in changing the state

[stoic dawn]

Observation: It's still too difficult to get state transfer tickets.

Consequence: People are stuck in states where they are unhappy, because they can’t gather enough tickets.

Solution: Add them to even more accessible places, such as weekly deals and the biocap store.

[heady glacier]

Observation: The "Redeen" (i.e. merge three to upgrade) feature in the Hero Profile (item equipping) for the heroes of Magnus' generation and subsequent, is difficult to use because we have to scroll through dozens of things we can't upgrade looking for the one or two that we can.

Consequience: takes unnecessary time, adds irritation, for no apparent reason

Solution: display only the sets of three that we can upgrade

[hidden ingot]

Observation:
You didn't consider what a speed run contest at reset for the most valuable items in the game would mean for your traffic.

Consequence:
Your servers are crashing and players will demand compensation for being unable to participate in an event because of your error. And they'll deserve it, because we all waited for reset to be able to compete. We spent a week doing explorer trails to get to this very moment right here. And you botched it.

Solution:
I don't know, it's not my job to come up with a solution to a problem you created. That's your job, maybe you could do it.

[frosty ridge]

**Observation: **
Escort Mission was extremely buggy. Many alliances members were unable to Garrison the train. The train would randomly disappear. And we could not attack infecteds and collect rewards at the same time. Marches would seem "stuck" when they were attacking for about 5 seconds. Randomly mid event it sent one member back to hive randomly. Many players games crashed in the middle of the event.

Consequence:
Players missed out on rewards due to being unable to join to train, see the event on the map, or for some even join. The glitches made the thing overall confusing since none of us were seeing the same thing. At times players couldn't attack infecteds, even if they were on the train, cause nothing would happen when they would try to click.

Solution:
Fix the bugs so we can participate and all see the same thing so that we can actually do the event 😅

[rustic veldt]

**Observation: **
The issues in SOS are completely ridiculous. The devs’ ineptitude to fix this game is not acceptable. Because of their inability to fix the bugs which have been accumulating across the game for an extended period of time the issues are just getting worse.

The only thing the devs successfully “fixed” was submitting tickets for issues because now it is nearly impossible to report issues in game. On the rare occasion a ticket is submitted, it is brushed off with a generic automatic response and nothing is done to resolve the issue reported.

Consequence:
Because of this, we the people who play SOS and spend our hard earned money on this game are constantly getting frustrated with these accumulating issues which are severely affecting our game play which has led to a lot of people quitting the game.

Now because of this login issue, a lot of people are going to be penalized for SotF since one of the tasks is gathering. So thanks for causing us to lose out on rewards. We all can’t wait to see what minimal rewards we are given for compensation for this game issue. I wonder how many hero searches it will be this time 🤔

Solution:
Instead of creating new game content which is buggy too, the devs need to fix all the issues within SOS (including being able to submit tickets in game and actually resolve the issue) so everyone can play the game with little to no issues.

Jmac from state 967

[ornate garden]

Observation:
The game is given many event rewards of completion potions 🧪 for gen 13 or higher heros but we just received gen 12 heros this week.

Consequences:
Because of this there a very limited chance to upgrade gen 7-12 hero that we just received without spending a thousand of dollars. Making the current generation of heroes only accessible by the top 5% of players. And the free 2 play and low spenders unable to upgrade heros at all.

Solution:
Give all states that yet have gen 13 heros, hero parts for their current heros. For Completion Potion 🧪 give the current hero not future ones. This so everyone can compete on a more even playing field.

state 698

[ancient bane]

Observation:
Is this a joke? 981 consecutive days....or 2.6 years. My state is actually about 4 months older than that. There is no reason we should still be receiving uslesss crap like this as "rewards".

Consequence:
Missed chance to receive useful items.

Solution:
Start to give hero rewards no older than 1 generation below the current generation.

[calm crag]

Observation:
Soft rules are saying that we spend hero fragments we get points. But you dont get points because in „earn points board” u dont have points for this.

Consequence:
Durning whole soft event players dont get points for using gold fragments - they are useless now and still dev say they are value item - thats not true

Solution:
Give option to use gold fragments and earn point in event.

[royal snow]

Observation: 
Lack of stamina

Consequence: 
Bad feelings for not beeing able to do all events 

Suggested Solution: 
Let us use squad stamina too for intel and other events

State number
All

[weary sedge]

In Operation Resurgence Part 3 you can exchange old Materials to others, which is good. But they included the Completion Potion (Adv.) for States that just got Limitless Gen 7-12. 

Consequence: 
Materials cant be used in that state age. 

Suggested Solution: 
Include Limitless Materials that can be used in the specific state!

State number
969```

[fossil glen]

Observation:

1. RR healing is a pain in our butt. Select, speedup etc etc.. We want to fight more, spend time on healing less.
2. The puddle pickup, doesnt respond half the time causing either self or opponent to miss.

Consequence:
Bad quality of life in RR gameplay.

Suggested Solution:

1. Upgrade it to SvS like quick heal, also include helps for quicker reinstatement of troops.
2. Optimize the game's response with either clicking the puddle or the number (?) for us to send in a team. AH has a okay system for picking up gas.

[unkempt garden]

Observation: Reservoir matching is still way off balance

Consequence: The event is frustrating and players are discouraged

Suggested Solution: Revise the matching system for a more accurately competitive event

Observation: Alliance Duels has the potential for too much troop loss

Consequence: Players are already finding the event worrisome and not a fun new addition

Suggested Solution: Make the troop loss mechanic like reservoir raid or mining mayhem without permanent loss

[fervent perch]

Heya
Let me rewrite this for you 🤗 agree this matching is horrible
And for the future feedback please consider the form pinned here

Observation
Reservoir Raid match today was bad.We had no chance at all, doubling raid score.

Consequences
Bad matchmaking is ruining the game play for many, sunday is precious day and wasting time is not what we are looking in a game like this.

Suggested solution
Fix the event matchmaking
And please dont give us maps and 500 bios, give us a decent compensation/rewards.

[regal galleon]

The statement for the heroes converted to limitless is incorrect: Hero Challenges do NOT pay out frags for Lori, Codi, Hank etc. Only in Hero Searches when it doesn’t kick out a purple hero frag. Will the voucher store ever be expanded so players can upgrade heroes like Strings?

Consequence: 
Right now Players are stuck because there are no adequate means of updated frags.

Suggested Solution: 
Reward for hero challenges should be fix```

[merry light]

Observation:
New SOTF task for multipoint phase 2 & phase 7 at part improve hero completion upgrade need to change.
There is impossible for f2p or low spender to upgrade their hero during event especially for new hero. (They can upgrade it if they like but no points added on sotf)
On the picture can be seen using completion potion to upgrade new generation hero on blue brain & reach min purple brain can use completion capsule.
When using completion potions, points not added on event (all type player f2p & p2p disappointed)

Consequences:
Player disappointed, they can’t upgrade their heroes (except for spender) & they can’t reach high points they want reach on event.

Suggestion solution:

• make this task become completion capsule without using specific hero need to upgrade.
• make completion potion include on points for event.

State:
All state already have NEW SOTF.

[urban abyss]

Anonymous

Observation:
Players feel as if the rewards for MIGO aren't satisfactory because even though they participate in the event and purchase MIGO related bundles, they still rank poorly

Consequence:
Players feel as if it is a waste of time and do not wish to continue purchasing bundles in order to compete.
Desire to play decreases because they can't compete with people who are able to spend regularly.

Suggested Solution:
Give better reward incentives at a more consistent rate for MIGO.

State number
1054

[weary sedge]

Observation: 
State Event Task Passes are a good way to still get the points in Migo, even if you missed something. But they cant be used to finish all tasks, for example SOTF ranking tasks. 

Consequences: 
They can help you to get faster points or get points for missed Events like Azurtane Heist. But in the Events that make a big difference espacially for low/mid spenders in their Ranking, it is not possible to use them. 

Suggested Solution: 
Make State Event Task Passes usable for all Events/Tasks, so low/mid spenders could get good migo rankings aswell. 

State number
1012```

[weary sedge]

Observation: 
There is an official guide bot, which gives you Informations, what will be released in your state when. But things get changed without any Informations! We got Plasma 10 3 weeks too earlie. 

Consequence: 
Players are overwhelmed and frustrated. Even Spenders are willing to quit, its just too much!!!

Suggested Solution: 
Slow down and atleast give us correct Informations and early announcements if something changes! 

State number
State 1012```

[weary sedge]

Observation: 
Some States had to skip Twisted Evolution Migo and didnt get any Compensation. The Skins are now available in the new World Event Shop. 

Consequence: 
- Players dont have enough Points to get both Sets (from previous and recent one) and have to decide which they buy
- Players in those states have disadvantage compared to other states! 

Suggested Solution: 
- make it fair for everyone
- if its not possible to make the World Event, atleast give the States that missed it the missing points as a Compensation so they can buy the Twisted Evolution Set and the Metamorphix Set! 

State number
985&1026 and all other states that skipped Twisted Evolution Migo```

Observation: 
The alliance rewards in the recent World Event are very different in different States. Some have the possibility to get full Sets for alliance ranking, other States only get Glory Points. 

Consequence:
It gives advantage/disadvantage to specific states! Its not fair and is ftustrating. 

Suggested Solution: 
Give every State the same rewards for the same Event to make it fair ! 

State number
985&1026```

[weary sedge]

Observation: 
State Event Task Passes got released without clear Information. Players spend on them and cant use them for all tasks. 

Consequence: 
Lack of Information causes Frustration. Money got spend and Item cant be used on certain tasks. 

Suggested Solution: 
- give clear informations BEFORE releasing, so Players can decide if they buy it or not! 

State number
794

Observation: 
Gold Fragment Task in Throwdown is still there for states that got limitless heros. 

Consequence: 
Its not possible to make that task, cause the Fragments for Skillupgrades doesnt count!

Suggested Solution: 
Adjust Throwdown tasks according to the State age! Include Limitless Materials for example. 

State number
795```

[past void]

Observation:
You are throwing us dead with all the events again.
We are just one week into the new MIGO and you are giving us:
Throwdown, Showdown, Annihilation Awaits, Flash Duels, Alliance duels, Hero Challenges, Mining Mayhem, KOH, Material shortage, Azurtane Heist, POW the summit, Operation Resurgence, Troop Drill, Trap, Journey to glory, Dreadbeasts. Probably I forgot a few here, I apologize in advance for it.

Consequence:
After all the complains of too many events, you lowered the amount of events and I think everyone was happy for some more breathing room. Now you are giving it back x5, these are 16 events in one week, where multiple events are multiple days!
You want us to spend the whole day on SOS? Because people have work and lives they need to attend.
Or maybe you just want people to spend on all the missing items they couldn't get in the events?
Your events make me feel disgusted and make me feel like I wanna skip 90%.

Solution:
Listen to the feedback of your players for once, many many feedback has given about the amount of events. Where are the days that you would just have throwdown, RR, SvS and SOTF bi-weekly?!
We don't want 16 events in one week

[ebon pumice]

Observation: The sign in rewards for anniversary are too extravagant and spoiling us with the riches 

Consequences: Players have been able to max out, without spending, from all the riches bestowed upon us leading to lowered pack purchases. 

Suggested solution: Remove the sign in rewards and direct players via banners to purchase a 100$ Maddie pack instead. Help us, help Funplus. We are very thankful to Funpuss for continuing to run the servers for another year and look forward to financing a yacht for Shandy Wrong 

[tropic jay]

Observation:
Stamina isn't enough during Migo event to clear all intel, 3 fiends plus 5 dreadbiests.

Consequences: players get frustrated by not getting all F2P rewards without spending biocaps they usually save for Rays place or need for other events to speed up marches.

Suggested Solution: Either give extra FREE stamina during migo events or include dreadbeast into the "beat 3/5 fiends" tasks of Migo and throwdown.

State number: 981 (and probably all other migo states)

[fossil glen]

Observation:
Seasoned boss rewards are pretty well balanced, even gives out hero frags. Hero hunter is absolute trash rewards gen 3 onwards.

Consequence:
Good balance for new season boss.

Suggested Solution:
Make hero hunter rewards similar to the season boss.

[abstract sand]

Observation:
All the effects from HQ skins, sentinel, statues, marches etc pp slow down the game a lot and half of it can't be turned off with light mode kicking in.

Consequence:
Aside of the many bugs many events provide, it's a real pain not only to 'watch' most of the settlement effects, it makes the game slow and unplayable.

Solution:
Give the option to switch off all effects in game settings. The players can decide then on their own if they want to see the settlement effects or not. So those who make videos/ have the newest of the new phones can still see it while others who don't can switch it off.

State number: 88 (and all who are facing same issues)

[dusty plinth]

Observation missing events like material shortage, plasma leakage and missing items from the platinum shop.

Consequence free to play players loose out on valuable items need to upgrade.

Suggested solutions if younger states have plasma leakage, material shortage etc have those events also in the older states.

State. 215.

[potent finch]

Observation:-
Decrease in the amount of rewards of the events

Consequences:-
It's so difficult for the f2ps to get any materials to have any competition which is leading to people quitting more

Solution :-
Increase the amount of rewards we get in events like sotf etc

[oblique meadow]

~Observation: ~
Issue with how matchmaking works with Mining Mayhem & registered players.  Where the top 30 players are all counted towards the registration, where some of those top 30 players will not be able to attend due to circumstances known to them & time zones.

~Consequence:~
▪︎The consequences of the top 30 players being used for matchmaking causes significantly unbalanced matching.

▪︎Another reason of how it can cause unfair matching is for exmaple; the way Reservoir Raid & King of the Hill works.  We have 2 legions for a reason: time zones & availabilities.  How does this work in Mining Mayhem? Only half can show but the other half is matched?

▪︎We shouldn't have to keep kicking out our players before registration because they cannot make the event times or cannot participate this time due to life commitments.

~Suggested Solution: ~
A system similar to RR where we can choose to unregister players that we know won't show without the need of kicking them from the alliance every time MM is live.

~State number~
249```

[main holly]

Observation

Pow summit, music keeps playing inspite of old settings

Consequences

Frustrated as to why would an update change basic game setting players had already configured

Solution

Any way to turn it off? Just turn it off

By player= angella0192

upvote 16 down vote1

[fervent perch]

Observation
(Matchmaking of MM)
Due to the matchmaking strategy of counting the strength of ur top 30 players.. with like 25% of them not even doing the event.
The matchmaking is flawed.. and theres no dispute abt that.
We keep getting improved system and optimized this and optimized that.. but when we play the game is the same issues always.

Consequences
We end up in a mayhem with 3 alliances who clearly with the best rally lead cant even do 70K damage to them.
Thats all fine.. until your alliance power rank is high because you have so many active players but the rally leads dont match the rank they put you in. and im certain more than half of the players feel the same way about mayhem matching

Suggested solution

• Dev need to take in account the strength of the real top 2-3 players in each alliance.. not just total of so many playersIs there a matchmaking that isn't, Do you have any suggestions of detailed ways to balance it better?
• They could use the raid score of the 5-10 top players in an alliance. Well, there's no guarranty that those players will show up in the event, but still better than counting top 30 players in bp
• Count the score of less than 30 players.. maybe top 10 or if you want to keep the top 30.. give the alliance the option to exclude some players.. and these players cant participate in the event..these are all better options than whats being done.
  11 🔼 0 🔽

[ornate garden]

Observation
Every time there throw down event there ends up zero community tasks available to do. This because r4 and higher endlessly clear all tasks only looking for golden fists.

Consequences
Most users don’t get the maximum opportunities each day to do many tasks. Leaving us with not enough points.

Suggested Solution:
Make it so the individual user tasks is way more than just two tasks at a time. This given us individuals more control how we each interact with tasks for the event. And Not just a trigger happy higher ranked player.

[timid mulch]

Observation
Hero challenges/Behemoth trials are too time-consuming

Consequences
Most players don't have the time for this. 3x speed for the hero explorer trial is nowhere close to fast enough and it still takes more than 10 minutes to complete one level. For behemoth trials, you'd have to play the entire thing multiple times a day and we end up spending hours on this. Players have to choose between spending hours doing all this stuff or skipping those tasks and losing limitless and behemoth items.

Suggestion Solution
Add a 10x speed option on those time-consuming tasks. Make it possible to do all this stuff in a few minutes instead of hours.

[fading jewel]

Observation: Fortress Fight Rewards Are Outdated

Consequence: Since you abandoned having Magnus, Cardini, and Grimm for Gen 15, their fragments in fortress fight are beyond worthless, and thus provide no value for players.

Suggested Solution: Replace those fragments with newer generation hero fragments.

[true trellis]

**Observation: **The Summit POW sound is no longer disabled when going to another tab.

Consequence: After the most recent update, entering Path of Water: The Summit plays the audio and it no longer fades out when leaving the Path of Water tab/section. Players are getting annoyed with sounds they cannot turn off or control. Revisiting the tab starts the audio over again thus leaving users no choice but to exit the game entirely to stop the collage of unsynced music.

**Solution: ** Revert the interaction with The Path of Water: The Summit to the way it was before. The audio should fade out when the user leaves the tab.

[rotund briar]

Observation: MM matchmaking is terrible.

Consequence:
Our alliance hasn’t stood a chance as far back as I can remember because we ALWAYS get matched in higher division than we are actually ranked in.

Suggested Solution:
Match only within divisions. MAKE FAIR MATCHMAKING. It’s not that hard. You have power raitings right there. Just use them.

State number
763

[wintry timber]

Observation:
Whose amazing idea was to force music in the new path of water: the summit event? It plays loud music even I have music turn off in the setting

Consequence:
It’s incredible annoying

Suggested Solution:
Let the music by possible to turn off or behave on base of music settings in whole game.

State number
211

[wintry timber]

Observation:
As a new player with lvl 22, why low lvl players dont get also plasma from intel task (infected), also the rewards seems to be pretty low corporate it to players which have high lvl. I have the same current max strength level on the radar as on plasma 10. So I’m biting the same infected in intel as on plasma 10 but don’t get same rewards

Consequence:
“Little” bit unfair

Suggested Solution:
Let low lvl players get same rewards in intel task/infected if they bit same strength level infected as players with higher levels. This could be also better experience with leveling later when plasma is needed

State number
242

[sour hawk]

Observation: too many game events... STOP DOING SO MANY GAME EVENTS AT THE SAME TIME.

Consequences: People get tired. People really get tired of so many events. I remind you that the players have a personal life, they have a job, there is just a desire to take a break from the game. But you don't give us free time, so the players just leave.

Solution: Reduce the number of events. No one wants to spend 3-5+ hours a day in the game. And it's sad that events are needed for MIGO or something else.

All states.

[thin ruin]

Observation: no easy way to message your POW summit team. 7 individual messages or alliance group message lottery

Consequences: too much time taken up with messaging

Solution: team messaging option

[regal frigate]

Observation:
We have recently had gen 7-12 limitless released in state 866, yet there appears to be no way to get completion capsules for Magnus, Grimm, Cardini, Hank, Courtney or Tina outside of voucher store.
And we can’t get profile pieces for them anywhere!
Essie, Arthur & Derek can be obtained through some events, but most events are giving out gen 13 completion capsules and potions. We don’t have these heroes yet.

Consequences:
States with these heroes have no real way of upgrading, and heroes are now somewhat useless.

Solution:
Release items relevant to state age/progress so that players can continue to grow and enjoy gameplay

[fossil glen]

Observation:
Fortress rewards for hero fragments ✅
Bunker rewards are a little outdated (purple frags), change it to something useful like gold frags. ❌

Consequence:
Good balance, helps F2P / P2P.

Solution:
Rotate/upgrade the rewards based on state age, helps a lot !

[wintry timber]

Observation:
Amazing matching system in the path of water: summit event. Whole team can beat any one of the opposite one

Consequence:
“Little” bit unfair

Suggested Solution:
Fix it

State number
211

[sharp dock]

Observation:
Path of water summit remove the music completely, it is not required and a massive pain. Then sack whoever picked it, added it or got paid to include it.

Consequence:
Literally the most annoying music ever added to any game ever created ever in the history of planet earth, if the person/s who are responsible are not sacked they will continue to make idiotic mistakes and ruin even more of the game.

Suggested Solution:
Remove the music entirely it is not required or needed, none of the music is needed, and sack the person/s responsible

State number 1072

[rain coral]

Observation:
Azurtane heist gives low rewards, servers are crowded, time slots are not flexible at all and it feels like a chore every Tuesday because we need it for MIGO points.

Consequence:
Players are annoyed and frustrated by this event. They often insult each others in game which makes toxic atmosphere surrounding this event.

Suggested Solution:
Fix it or just cancel it. Nobody needs to waste Tuesday for some MIGO points and 40 badge tags

State number
all

[sullen badge]

**Observation **
Matchmaking is really hard against whale team.
** Consequences **
It is really hard to hold towers with whale Players who can wipe out the whole team alone.
** Suggested Solution **
POW summit Matchmaking should be fixed at the soonest as it disrupts the fun and gaming experience and increases frustration for F2P players for not being able to compete as much as they would like to.

Player : troublemaker6969
State : General

[midnight iris]

Observation:
Path of Water Summit brackets are very large and include vast range of strength.

Consequence:
Only the very biggest teams will have any chance of ranking or competing at all.

Suggested Solution:
Create sub categories/tiers like doomsday to allow every level to compete fairly.
and/or
Remove the event and return Reservoir League so a wider pool of people can benefit from the rewards.

[mighty fiber]

Observation:
No button to cancel reservation in trap

Consequence:
If you move trap timer by mistake it can't be cancelled or opened before reservation timer

Suggested Solution:
Add cancel reserve button or allow R4 to open it manually even if there is reservation

[golden notch]

Observation:
Too Many Weekly events. Mining Mayhem, Dino, Path of Water, Colloseum, metamorphix(can be counted as 1-3 events), Hero Challenges, alliance throwdown

Consequence:
Players become exhausted and leave the game

Suggested Solution:
Limit yourself to one event that you have to play for each week and 1 event that you can do while playing:
Eg. Mining Mayhem & Alliance Throwdown
Dino & One of the Metamorphix Events

[lean ember]

Observation

Ingame translation!! Most of the alliances in any state is multi cultural!!!

Consequences

Constantly hit translate is just pain in d bottom!! There is game setting of choosing our preferred language!! How hard it is to be part of alliance chat in fact any chat windows?

Solution

Preferred language of game setting= should automatically be able to translate each and every group message/chats/ broadcast

[icy nimbus]

Observation: 
New things require regular stamina, but “small squad stamina” goes untouched by new features that could use it 

Consequence: 
Reduces the amount of regular stamina we have to use for events 

Suggested Solution: 
Use small squad stamina for more hero-oriented events, like Troop Drill. Also, allow for some sort of redemption of small squad stamina that gives items or regular stamina packs.  

State number
778

[steel junco]

Observation:
Path of Water Summit brackets are unfair and the gap in the matching is way too much. This is an event for p2w and only for them, is impossible to win or compete unless you have at least one or two high spender in your team.

Consequence:
Medium or small teams don't have a minimum change to compete here only the very biggest teams will have any chance. This is not an strategy event is just plane strength.

Suggested Solution:
Create sub categories like the last doomsday where the matching was against equals and the competition was fair.

[shadow plinth]

Observation: 
[FF/Bunker capacity for max 20 players isn’t enough]

Consequence: 
[Player's don't get a chance to get infected kill rewards from Fortified Facility or Bunkers they will get tired of it and quit]

Suggested Solution: 
[Please raise the limit to atleast 30 people]

State number
[338]

Player ID:
[ruddlie]```

[visual bronze]

Observation: Some Pow matches are useless to play since the power gap is too big. After one minute you see the outcome already (e.g. all opponents have golden monkeys/dinos)

Consequence: we need to wait too long till the match is over and we get bored sitting in our home base.

Suggested Solution: Add a give up button to the teamleader. It is boring for both teams to wait 5 min till the match is over. It allows us to play the next game faster and maybe we are lucky and get some opponents with similar strength.

[solid raptor]

Observation:
There is no type of matchmaking in the new event , Path of water (The summit). All groups or teams play against each other simply at random, not by power or level.

Consequence:
Groups or teams of intermediate or lower players do not have a chance to win games. It's impossible to have fun and it's impossible to qualify for the next rounds. You can see how on the first day there are already groups with more than 30 stars when the rest of us don't have even one.

Suggested Solution:
We need you to please make power bands or categories, it's no longer about winning, it's about having fun. Regardless of the rewards, we want to play and have fun, it cannot be that just one player with two gears eliminates up to three players with two gears each.

State number
188

[fallow stag]

Observation:
I have lots of the previous Recruitment token's remaining and have sadly been made unusable, due to the instant change to limitless

Consequence:
Lot's of players will be in the same situation and can't like spend them and have higher ranking characters

Suggestion:
Reactivate them so we can use them on legendary Frags or the gold frags, or can we a straight swap for Biocaps to use another time

[eager raptor]

Observation: 
POW - The Summit

Consequence: 
Waste of time, cannot get team together due too time zones

Suggested Solution: 
Should be available 24 hours so a team can join when everyone on!
Yet another useless event controlled by times!
Quitting the game is becoming so easy now.
SOS death by Developers

State number
430

[toxic schooner]

Observation: 
 People have been asking for ages for this deluge of events to be stopped. Even the strongest players went on strike to demonstrate against the devs. What happened. More events with hundreds of flaws and bugs. Followed by even more events with their generation of flaws. For instance Magnus Cardini and Grimm went unlimited. A week later they released the next generation of unlimited heroes. You couldn’t write this catalogue of catastrophes in the best horror novel. To spend time to do all events now means you have to be out of work with no life now. 

Consequence: 
Just more and more people will leave game. It’s not a game. It’s a burden. New servers will die quickly when plasma arrives and people have to flash their credit cards. 

Suggested Solution: 
Listen to your players who for months have been asking for a change to what is seen as a cash grabbing enterprise now with absolutely no customer relationship to the people who actually pay your wages. 

State number
Every state still active while they remain active.

[ornate garden]

Observation
We currently have 30 events going on at one time. This includes Mining Mayhem, Path of Water Tournament, Alliance dual and endless more items.

Consequences:
Most of us can not play in more than one event per day because most people have jobs or school. 30 events is overwhelming and impossible to complete.

Suggested Solution
Fire the developers that made this happen and hire someone that can give a realistic amount of events a week that people can play.

[past void]

Observation:
Surprise! 16 events were not enough, so we will add 3 more on the day that most events clash on the same day!
Consequence:
People/I can’t attend all events, which will result in missing half of the migo events
Solution:
Just listen to your players
We don't want 19 events in one week!

[ornate garden]

Observation:
Path of Water Summit has no indicator to show what users are currently online or a way to chat with teammates. (some of us playing with multiple of states worth of players.)

Consequences:
Doing 60 matches in 3 days near impossible without way to chat with team and see who is currently online.

Suggested Solution :
Beta test such event before releasing to public to Iron out such issues ahead of the live event.

[flat belfry]

Observation:
A cursor in the in-game chat is black.

Consequence:
It's hardly visible because the background in the in-game chat is pretty dark.

Suggested Solution:
Make it white, please and thank you.

State number
716

[grizzled mantle]

Observation
There are barely any state event task passes available. There are only 5 in the entire f2p line and 25 available total if you spend. This is not enough to pass through 2 koth and RR events, you pick one to complete and then potentially miss out for the rest of the event. These tokens are only available from material collection race as well

Consequence
40 people in a full alliance miss koth. 40 people miss RR. Any number of people may miss alliance duels assuming you made them work and anyone may miss AH as well. We cannot complete these with what you made available.

Suggested solution
Give us more of them, add them to the prizes for conpleting tasks inside daily events and put a few in the exploration crates. Or take them out altogether and give us different prizes so we at least have to accept missing out rather than being more peeved at an unfair system

[rain coral]

Observation:
With the introduction of limitless heroes for gen7+, Alliance Throwdown rewards are not worth getting at all. They were poor before, but now completely useless.

Consequence:
Since rewards are not relevant for current game progress, most players are just playing for MIGO points. Overall gaming experience is ruined as usual. You have introduced so many features but failed to align all events for them.

Suggested Solution:
You should consider chaning rewards to something worth getting or just remove this event.

State number
all

[ornate garden]

Observation:
Path of Water Summit on iOS plays music very loudly even when in game settings Audio and Music is set off. There no way to stop 🛑 without forcing quitting app.

Consequences:
No way to play game without fully muting devices. Which removes access to other devices sounds to end users for Phone, Weather alerts, alarms, smart home security monitoring , other non game notifications etc.

Suggested Solution:
Hire staff that understand what beta testing is. And to test on every device type and operating system you support before releasing to user base. This is a very annoying bug, that should have been addressed before a public release.

[warped moth]

Observation:
$800/8 tokens(no way for f2p to get) for 1st level of Dinosaur ultimate? $1000 for 2nd skill ultimate??? WTF?

Consequences:
By the 4th behemoth, 1 level of skill will be 5000 USD?

Suggested Solution:
Delete game

[ornate garden]

Observation:
Path of water Summit team sizes to small. Out of 8 players very seldom to find 5 online at one time to play event.

Consequences:
Impossible to play anywhere close to 60 times.

Suggested Solution:
For next time, should increase team size to at least 12. or Have each player wishing to play select certain times they can play like with events like Reservoir Raid. This way team organizers can better make teams of players that will be online at same time as others.

[fair mural]

Observation:
The Festive Bazar in Hopefest has some older frames/skins. One of which “Light of Survivor” is worth 4000 pearls, this is robbery. The cyan Warrior being only 800 pearls, Sakura warrior 2000.

Consequence:
Players spend hard won pearls on frames that aren’t worth it, maybe even without knowing.

Suggested Solution:
Make the prices more accessible, especially for older skins that don’t even bring Combat Morale

State number
246

[wicked swift]

Observation:
In Reservoir Raid every time a building is lost or gained a large notification of it pops up in the middle of the screen. Player is unable to "click through" it and it takes your screen to that building if you happen to be tapping there.

Consequence:
If you're trying to relocate to grab water puddles, reinforce a different building or relocate to escape attack, you have to be fast and if this notification pops up in that part of the screen while you're trying to do that, too bad for you! That pop up will take you somewhere else. I can’t tell you how many times I have tried to get to the water puddles or to escape an attack and as I’m tapping the relocate button that pop-up gets in the way.

Suggested Solution:
Make the notification a "click through". There is already a map in the corner to go to the building that just changed sides if I want to go there.

[fervent perch]

Observation
This year anniversary event is the worst. I understand game is about spending, but that much events which is all about buying thing

Consequences
From me you get thumbs down. And probably deinstalation of app.

Suggested solution
Make the events available for all types of players not just spenders. Adjust it so everyone can take part of the event.

[fossil glen]

Observation:

1. Research lab UI has a close button on old GFX mode, not available in the new one.
2. Old GFX mode runs more stable (without lag) than the new mode.

Consequences:
People prefer the old mode more than the new one.

Suggested Solution:
Keep either of the modes not both. It will help reduce the game size and also reduce lag and battery drainage; not everyone has flagship devices.

[naive quest]

Observation:
MM is Broken .

Consequence:
we got stuck in r1 without making any damages even doing rallies , consequently we 0 points .

Suggested Solution:
Please find solution quickly , it's not fair for most alliances .

State number
739

[ebon ginkgo]

Observation: The new “Alliance Wars” event being part of MIGO when no one has any experience in the new event. Also, the ability to use the “Skip Tokens” on the event is unavailable?

Consequence: Many players are very confused about the event itself, and are losing MIGO sprays, permanent troop loss, and ruining the hard work and dedication that players put into MIGO.

Possible solutions: (1) Remove “Alliance Wars” from MIGO. (2) Allow use of “Skip Tokens” in MIGO on the Alliance Wars. (3) Disable permanent Troop Loss and MIGO spray loss until people gain an understanding of this new event.
Please address this issue quickly before it ruins many players hard work 😓

[maiden sorrel]

Observation
transfer passes not enough for big battlepower

Consequences
will be forced to leave friends behind.

Suggested solution
allow players to share transfer passes, “donate passes” it would help a lot tbh

[fallow lava]

Observation: On past anniversaries, there was an opportunity to get useful things for pumping. Now on the anniversary there is no way to earn pearl for a f2p player without donating to buy anything in the event store. Even the recent events with the guardians have been more generous.

Consequence: Many players are very confused by the event itself and your greed. ANNIVERSARIES have ALWAYS been more generous.

Possible solutions: To remake the event is not an anniversary, but a mockery of f2p players.

[inland leaf]

Observation:
Alliance Duel matchmaking needs to be looked at as it wasn’t as per what was announced which was that the enemy alliance options listed would be from 5 ranks above or below.

Consequence:
The difference in rank and power would prove to be lethal to an alliance and unfair especially with an event where settlements can be zeroed and troops permanently lost.

Suggested Solution:
Work on the matchmaking process and narrow down the gap between the alliances power difference. Introduce revival vouchers or some a specific number of heal buttons which help heal troops in hospital similar to what we have in MM.

State number
Many States.

[sullen badge]

Observation:
MM match making is unfair

Consequences:
Alliances with 160 K MM points at Elite Rank are matched with Alliance having 365 K mm Points. Players are frustrated with the match making system and it made the whole game lost its beauty. Player even gave up playing MM halfway into the event.

Suggested Solution:
Players would like to have a good match without bugs or unfair matching. It should have been fixed log ago if developers could listen to player’s feedbacks.

Player : rexlotus
State : General

[kind mason]

Observation:
Path of Water Summit: team registration was a week ago. Players then don't play and no option to substitute them for active players

Consequence:
Game play is impossible as cannot get a team together when players register for a team but then go inactive

Suggested Solution:
Allow team captains to remove team members at qualifying rounds and replace with active players

State Number
1078

[calm girder]

Observation: I'll be quite honest, I found it absurd that this new event scores points attacking seettlements with the gaps created by you between F2P, light spender and spenders, we're talking about 2M troops killed in a solo attack, we're not living in the same world as 2 years ago, creating an event like this can only mean that you want to eliminate players who don't spend, you want to make them stop playing and never come back and you don't even need this event for that, because SvS every month is enough

consequences: without joiners and with dead states the P2Ws will also stop playing

Solution: don't be crazy, be empathetic

State: 244

[modern iris]

MM was bugged. We were getting no points not even for mining. Killing zombies gave points but it didn’t show in the end. State 1024 alliance PuB.

We are going to need more than your normal crappy minuscule skin tickets and resources you love to give. You wonder why there are lawsuits and people quitting left and right. Can’t figure this out but can figure out how to sell more and more packs just fine.

Solution: Give us something worth all our trouble and stop giving us crappy Im sorry gifts. Show us you actually give a crap about your players and Get it together!

[desert horizon]

Observation:
Every new update has more bugs that the one before.

Consequence:
Players get mad.

Suggested Solution:

1. Start a "find a bug" event. For every bug found by a player give a reward of 10 limitless potions to the player.
2. make sure the limitless potions cap in the backpack is increased to 1 billion

State Number
all

[grave hornet]

For feedbacks which are the same as a previous one please press the 🔼 arrow to add your vote to it otherwise other feedbacks need to be in the format shown in the pins or in #📋︱feedback-how-to

[sullen herald]

Observation:
Only 3 times for rain event.

Consequence:
Not convenient for certain time zones and people who work during that time. I was unable to participate today and missed out on rewards.

Suggested Solution:
Do not limit to three times. It makes no sense to limit this event if it is individual based.

State number
1212

[drifting fiber]

Observations- we need bigger island attached to settlement since we get statue after statue almost every second day. someone being greedy while only paying attention to big spenders and not caring about mid to low spender.

Consequences
Killing the game themselves as power gap increases every second instead of monthly or weekly

Suggested Solution
Please allow people to breath in properly. Give time in between things 😊
Greed is good but Dont be over greedy
State- going to be dead

[shadow plinth]

Observation: This frame from first anniversary, which only gives a 1k march capacity buff... is worth more than getting multiple permanent HQ skins

Consequence: Too damn expensive given that is given to the newer states for free basically...when it was top 60 in 1st anniversary event...

Suggested Solution: Reduce the cost by a lot...

State number: 485

[fallen vessel]

Hello 😊, please, to discuss Feedback here https://discord.com/channels/555639568053829632/925537952652730368, and to submit a correct Feedback, always following the format https://discord.com/channels/555639568053829632/1110341802520748132.

Observation: 
Too many events at same time. 

Consequence: 
The alliances of the oldest states are left empty, as players cannot play all the events and lose interest. 

Suggested Solution: 
Plan better the schedules for events. 

State number
334```

[fleet sparrow]

Observation: 
Vials have been removed from POW store without warning

Consequence: 
Many players use these stores to help maximise the rewards from the events, removing useful and high value items out players at a disadvantage 

Suggested Solution: 
Reinstate vials **and leave them there** ```

[chrome walrus]

Topic: Magic Die from the new event. The current system only provides enough dice for one lap daily, which limits the progress players can make in a day

Consequence:
Players can only make minimal progress each day, which can be frustrating and may discourage engagement in the game or activity. This limitation can also slow down the overall pace of the game, reducing player satisfaction.

Suggested Solution:
To address this issue, it is suggested that the system be modified to restock dice daily. By doing so, players would have a chance to make progress bit by bit each day, enhancing their engagement and satisfaction with the game or activity. This change can encourage daily participation and create a sense of achievement as players gradually accumulate progress. Additionally, it can help maintain a lively and active player community. Therefore, daily restocking of dice is recommended to improve the overall experience for players.

State number
331```

[visual bronze]

Observation: We have countless stores with different currencies at different locations. Its super hard to find all stores and the overview is missing:
Pow summit store (2 Currencies), Alliance store (1 currency), Migo store (1 currency), Bazaar store (1 currency) , Astro wheel (4 currency), Journey to glory (1 currency), Alliance showdown store (1 currency), weekly deals (2 currency), Biocaps store (1 currency), VIP store (1 Currency), Skin store (1 currency), RR store (1 Currency), $v$ store (1 currency). KotH store (1 Currency) That are 14 stores with 17 different currencies!

Consequence: We lost the overview!!!!!

Suggested Solution: Reduce the number of stores and currencies by combining the stores to one big store. Display them at the same location to have easy access. Add countdownds when the deal ends. Thank you!

[sand atlas]

[Alliance Duel as a WEEKLY event: They can burn and zero anyone on a weekly basis. There is no way that people can heal that fast. What is worse, no way to recover permanent lost troops]

Consequence: 
[Many players were and will be zeroed.  How are they able to play anything else? They don't even have the chance or time to heal any significant number of troops for next scheduled events. Especially when this is scheduled on a Thursday and SvS/CC is on Saturdays. It would also affect to team planning and the number active players will decrease exponentially because the vast majority will loss their interest to play]

Suggested Solution: 
[Please, at least make the defenders' (any settlement that was attacked by another player) hospital infinite so they can heal little by little. Ideally, they would be able to recover everything easily, just like in RR or MM. This is a weekly event that we are supposed to enjoy happily. as an addition of the other events. 
Also, for this first round: please let the affected (defender/any settlement that was attacked) players to recover their troops. Most people are still learning about the event, and many rules were unclear.
We strongly believe that these changes would greatly help to maintain game engagement and participation. So please, take our suggestions into consideration in your optimizations. Helping the affected players would improve the overall experience for all of us.]

State number
All states```

[quick linden]

Observation: 
 Sentinels - in the process of trying to earn them you can accumulate a number of frags for them, then be given one free in a challenge. For example, satellite I collected 18 and then got a free one in a crate. Now stuck with 18 useless frags that cost money to get. 

Consequence: 
We spend money to collect things then they become useless. We can’t use them, gift them etc.

Suggested Solution: 
Allow us to gift to someone, or better allow us to recycle them into general sentinel frags to use for new ones. These cost money and sit idle. Not good enough. 

State number
209

[fair snow]

Hello !
If your suggestion is like this one you can react with 🔼
#📋︱feedback-reporting message

if you need helps, feel free to dm me.

[rain coral]

Observation:
Alliance duel is unfair for weaker alliances. Lot of people have their real lives and they forget to shield. This event makes it easier for them to lose all troops permanently, because attacking side won't get enough migo points from building hits.

Consequence:
You will lose most of fun-to-play players that spend occasionally or don't spend at all, but they make numbers in their alliance/state. This is best way to ruin lot of older states if this event continues with the same rules.

Suggested Solution:
Either make points from buildings enough to hit final stage of MIGO event, or make troops go to enlistment once hospital fills up.

State number
all

[torpid kite]

Observation: 
 No player want allaince duels

Consequence: 
Friends, team mates , players who grind and clock in hours are left in shambles with no recovery from whales who are not even playing but just zeroing players

Suggested Solution: 
Remove the event 
NO TO ALLIANCE DUELS

State number
All states

[velvet latch]

Observation: Nobody needs a duel war as an event at all. We have enough events where we encounter other states. Now the duel war is an absolutely "raw" ill-conceived event as players have no options to recover lost troops.

Consequence:
Players are zeroed and will eventually quit the game.

Suggested Solution:
I propose to completely exclude this event, remove it forever. Return for revision.

[grave hornet]

Observation: Events aren’t thought through enough before launching them. Especially alliance duels.

Consequence: Players won’t want to participate in events.

Suggested solution: Plan the events better before launching them.

[magic tangle]

Observation: Get rid of alliance duels it’s one of the most stupid and ridiculous events you put out there in sos. No one wants your stupid new events as there’s already too many bugged up events. No losses back from alliance duels which is YEARS of troops wasted from accounts who have built up troops.

Consequence: Players will quit from getting permanent losses, alliances will boycott the event, devs have successfully made a great asset to their ‘How to kill our game’ plan.

Suggested solution: REMOVE THE EVENT ALTOGETHER.

[torpid kite]

Observation: 
 These are all different times I have set only for SoS events , I stopped the 4:30 am one for svs cause I stopped cutting sleep short to take part( and the ss does not even have all)

Consequence: 
Sos has way too much time grueling events that players need to commit coming in set times , multiple times a day for rewards , items and points.  This is not good for our health and unfair when we can't be on at certain times and have to do without rewards  and we let down the team because without a full team or a Lead it is like a sure loose or you can't play  . Many juggle real life and event after event during the week and still we are getting more events that we have to be on at set times and not just do things at our convenience. 

Suggested Solution: 
Yea some team events are needed and fun but there are too many that rely way too heavily on our presence at set times for personal score as well as allaince . Stop making all these events that is player heavy and rely on time dedication . It is not fun to have a long list of events and alarms going off just to make sure you don't miss it
Trap 
Heist 
Behemoth 
Horde 
Cap
Svs
Allaince duel( stop allaince duels now)
Mm
Special events like supply hub
Special anniversary event have to log on once in 3 set times so another alarm for that 
RR
Koth
Those special events when bosses appears 
Throwdown multiple log ons for 7,500 migo points .
Regular dailies
Hero exploration 
Joint exercises

Events done like collosium is more needed or the new time of POW when players has almost a whole day to play at their convenience .


State number
182

[mighty fiber]

Observation: We can't grab more than 100 packs

Consequence: Less rewards. It's anniversary event, give us fun playing this mode and do not cap the rewards

Suggested solution: Let players grab more packs, remove the cap for the rewards

[weary sedge]

Observation: 
The PTR Server is not used enough to test Events/Releases thorough. Events go live without testing them. 

Consequence: 
A lot of Bugs, misleading/unclear descriptions in Events. 

Suggested Solution: 
Please test Events/Releases before you bring them to the live Server. 

State number
All States```

[weary sedge]

Consequences: removing these specially for those people and in new states, unless you give similar events/bundles but with also nice value per buck, means these people would be left with not so good bundles that they have no use for

And solutions: leave them as is, or have better valued ones that they can easily customize as well...

State 1232```

[solid raptor]

Observation: There is not enough time to perform the events.

Consequence: Today my alliance is experiencing trap, alliance duels and MM. We have them all in a row, 20-21-22 utc. It is impossible to play any event in conditions, it is impossible to have fun. Tomorrow we will not be able to fight the bunker because we will not have enough troops and the hospitals will be full, consequently we will not be able to fight the Mining Chaos at night.

Suggested solution: Separate the events in time, try to make war events not coincide in the same week, it is preferable that some be monthly than having to play it every week and not being able to do it. In addition, it is necessary that the schedules be adjusted more, when choosing the schedules you give us 4-5 options and we must choose 3-4, so it is impossible to know which one to choose because it could be at any time.

[long pewter]

Observation : we won Alliance Duel without fighting (auto win)

Consequence : we didn't get MIGO points (at least?)

Suggested solution : fix the event and provide MIGO points in compensation

Server 946

[distant gazelle]

Observation: 
 Alliance duel is the worst event ever released by the devs. Matchmaking sucks, the event sucks.

Consequence: 
It will kill most of f2p/low/mid spenders. Good job devs


Suggested Solution: 
Remove this event and bring back RR every week, KoH also sucks.

State number
309

[white basin]

Observation: 
 [Alliance Duel will destroy the game, it is the worst event ever you could do, you didn't fix the gap between low spenders and big spenders only, no, you destroyed what people were building for the last 3 years in 1hr, my alliance lost 7B bp and 6 players quit...]

Consequence: 
[Players lost troops they built last 3 years in 1 hrs and now all of them quitting]

Suggested Solution: 
[Listen to the players and just remove it everyone complains everywhere just listen to your players / clients..]

State number
[459]```

[sullen badge]

Observation:
Players got announced that MM will be fixed but it was all lies. No points were obtained from Rally, No points were obtained from gatherings moreover while hitting buildings there no damage were done to monsters.
Consequences:
At the end of the day players are just frustrated with the amount of problems they encounter and need to report everyday. They need a place to take it easy, relax after a long and tiresome day but instead they are faced with more problems.
Suggested solution:
Better test should be run before making an event go live and announce that they’re fixed.

Player : troublemaker6969
State : General

[subtle elm]

Observation: 
 [Mining madness after a mistake in the game is in the hands of only one union.The rest of the buildings could not be captured.]

Consequence: 
[We just waste our time knowing in advance that nothing can change this time]

Suggested Solution: 
[Refund of points and awards to everyone or reset the rating]

State number
[065]```

[sullen badge]

Observation:
MM at 18 utc : 10 minutes after the start of the game, the scoring was resumed. The capture of the mines became impossible. For all players on the map. In a new event in the memory diary, the "share" button does not work. After clicking next, nothing happens. After updating the game, the problem is not fixed. Betting tickets are available, but they cannot be used to place a bet. The "place a bet" button is not active. Could not get any damage points.

Consequences:
Players are unable to enjoy the game fully with the amount of bugs present in the game.
Suggested solution:
All bugs should be identified and fixed at the soonest.

** Upvote 8 & Down vote 1 **
Player : midnight_0203
State : 895

[gusty prawn]

Observation:
[From an alliance that has just won the Alliance Duel - this event is utter trash - the developers at it again without using their brains. Releasing events that destroy the player base by removing the rug from under them. An event that destroys everything a player has worked for in the last 3 years]

Consequence:
[Players quitting. Permanent losses for F2P and P2P alike. Distrust in the developers.]

Suggested Solution:
[Remove the event totally and shove it where the sun dont shine]

State number
[342]

[maiden cairn]

Observation:
The alliance duel event that just got released ruined the game, Many people will stop playing as they got zeroed due to a new event that was only tested once and nobody knew exactly how it worked. Lots of people lost troops either due to being forced to attack settlements as the other alliance was doing it or being zeroed.

Attacking settlements gives more points for migo and for the duel event itself, why are we even worrying about these random buildings we had to build for the event as we can just win by attacking settlements. This is really the worst idea the devs had. Lets put a midweek random kill event between 2 alliances where they can zero eachother settlements for one hour straight. You can win this battle when you have the least amount of unbubbled people in your alliance.

This was an event that has a big permanent impact on people setllements, troops etc. It isnt just a buggy event we have to play which doesnt have a permanent impact on peoples settlements. Devs didnt listen to feedback players gave after the PTR testing. It was only being tested in PTR once, and hasnt be thoroughly tested further.
Consequence:
Nobody is going to play this event next week. Everyone being zeroed will quit the game and yes you will lose a lot of people.

Suggested Solution:
If the devs really want to solve the issue of the alliance duel. They will perform a maintenance after reset, give everyone their permanent lost troops back. This means that once players clear enlistment and hospital they will have the same amount of troops as they had wednesday 23:59 utc. Besides fixing everybody their troops back, i think everybody expects some compensation from devs for releasing an event that has a big permanent impact on players settlements.

The event should go back to PTR, it should be removed from migo. the migo featured leaderboard should be reset and a new event can be chosen by devs to decide the featured leaderboard on.

State number
336

[mild forge]

Observation: 
Alliance Duels is not worth the losses for either side of the battle. What were you thinking dev?

Consequence: 
Zeroed players on both sides

Suggested Solution: 
Restore all lost troops, attackers and defenders. Remove from Migo. Bin the event

State number
823

[fickle blaze]

Observation:
Alliance Duel is the worst and stupid event ever!!!!!
All hard work destroyed in one hour. There is no fair matching and we even haven't had the opportunity to decline the oponent which should have been possible. We lost more then 10 places in migo ranking for this event, for nothing!!!!

Consequence:
Players lost troops they built last 3 years in 1 hrs and now all of them quitting.
Many troops in hospital not even possible to heal for next event. Don't mention the ressources you need

Suggested Solution:
Cancel this event!! Give zeroed players troops back.
Think about it carefully and and set it up newly maybe like RR. But please not once a week!!!

State number
[555]

[sullen badge]

Observation:
Alliance duel event should be taken down at the soonest. Mid Spenders/F2P Players does not stand a chance in this and sustained a lot of damage and troops loss while trying to reinforce teammates against whale.
Consequences:
Some state are dead already this event is making player quit. 16 alliance members got zeroed today and has no wish to play the game anymore.
Suggested solution:
This event should either be taken down or provide vouchers for the dead troops or make event like RR

Player : troublemaker6969
State : General

[karmic plover]

Observation : The matchmaking in the Water Summit event is TOTALLY messed up. I was our strongest player in the team, and i get slaughtered by everyone in the opponent team. How the heck should this be fun? We did worse than the BOTs in the normal game. 3 Player had 0 kills on our side.

Consequence : Fix the matchmaking for fair matchups!

Suggested solution : Set the teams for the match on average player in the team, and not whatevery methode you are doing right now...

Sorry, but this was only ONE match out of 6. And ALL ever looking like this.
One more Edit. When 4 of our opponents are stonger than our best player, there is REALLY something wrong in the matchmaking!

[bright fjord]

Observation:
Topleft game interface corner Time indicator NOT VISIBLE!

Consequence:
Cant see time clearly, even on dark background, especially on small smartphones (like iPhone 12 mini).

Suggested Solution:
Do it in contrast colors - black on white background under time indicator or revesed (white on black)

State number
406
Zeer

[plush wigeon]

Observation: 
 Our alliance won alliance duel by 337849383 points to 33722661 points yet no one got more than 70k individual points towards Migo and only 2 players hit the minimum score required for the first Migo rewards. 

Consequence: 
No one wants to spend an hour playing the event for no rewards, therefore no one will join again leaving our alliance vulnerable to attack in future events and likely to lose alliance Migo glory ranking.

Suggested Solution: 
Make burning towers and control centres worth something and make the points total at the bottom of the screen actually match the points being rewarded to players. Or cancel the whole event.

State number
781

[shadow plinth]

Observation:
Alliance Duel is most nightmare event in History

Consequence:
Losing troops on BOTH side

Suggested Solution:
Delete Alliance Duel, just delete this

State Number
All

[bright fjord]

Observation:
Rallies listing in game and they’re sorting method.

Consequence:
When open rallies listing, all NEW AND LAST rally appears at bottom of listing and need tooo much scroll to bottom.

Suggested Solution:
Change rallies listing sorting method like all new and last rallies will appear at top. Even if you just open rally listing or keep it opened.

State number
406
Zeer

[midnight iris]

Observation:
Path of water summit store was nerfed

Consequence:
The items left are much lower quality.

Suggested solution:
Add back potions, and other high value items like - capsules, behemoth stuffs, CoH etc

[potent haven]

Observation:
Alliance Duel is killing SOS game.

Consequence:
No one wants to spend an hour playing the event and lose 1M+ troops for just some glory rewards.

Suggested Solution:
Return all troops from before Alliance Duel event. Make burning towers and control canters worthy something.
or, even better, cancel the whole event.

State number
795

[fervent terrace]

Observation:
Alliance Duels will be the death of this game if it continues.

One hit from a super whale to a p8 resulted in over a million troops DEAD. No vouchers means no recovery.

The alliance that declared war on us is a Super Alliance with 3 or 4 Super Whales. My alliance is the strongest alliance in my state and yet we could barely make a dent in the points. At one point, we had a 1/10 of their points. It was a landslide. No contest.

The time of our Alliance Duel was 12utc which is in our 12 hour Truce Time. We also had no option to enforce a truce. You know when a sports ref gets paid by a strong team to let them break the rules and beat the ever-living daylights out of a smaller opponent? That's what this feels like.

Both our opponent and the time of the Duel should have never been allowed. EVER.

Then 5 minute rallies?!? Really?! Even Bunker fights have 1 minute rallies.

Our march times and rally times were way off.

I played 80% of the Duel, garrisoned towers and center and was in quite a few rallies and did not get the minimum points for Migo rewards.

Consequence:
People are already quitting over this event. How fast do you want your game to become nothing? If you want to tank the game, keep the event. You will have no players left to play.

Suggested Solution:
Get rid of Alliance Duels for good and restore all troops and resources lost to ALL players within the state, not just the two alliances since the bugs of your event allowed non-alliance members to be hit to have troop and resource losses there.

State number
668

[weak kindle]

Observation:
No one likes or wants alliance duels

Suggested solution
Think about your players for once and not the bank balance.

[hard mantle]

Observation:
Alliance Duel is insanely poorly thought out and gives no rewards for potentially losing everything.

Consequence:
People will quit. We won, spent an hour fighting and despite being the strongest in the alliance and having never stopped playing, I got 0 points! Why should I use my buffs and bios, not to mention my time to get nothing back? Where's the fun in this?!

Suggested Solution:
Give back all dead troops, and make towers give points and not just settlement attacks. Better yet, cancel the event! Worst thing you ever released!

State number
1000

[summer oxide]

Observation:
Alliance Duals attacking the towers and winning gives no points. You only receive points for attacking players. So why have the towers and center? Who cares if you win there are no rewards in winning and only migo points for attacking settlements. What is the incentive?

Consequence:
Loss of players do to zeroing. Loss of bios and buffs for no reason and no rewards. This will weaken struggling states more.

Suggestion:
Remove this event asap!!! If you refuse to remove then add rewards that make it worth our time and make event like MM and Rr no troop loss. Also make it so that migo points are received when attacking or defending towers and center and not solely based on attacking settlements. BUT GO WITH 1ST OPTION REMOVE THIS EVENT!!!

[lean cave]

Observation: You are updating stuff just for whales, Adding point limit to SOTF for chief gear&badges, hero gears and hero appointment

Consequence:
It will just make players more mad at you and quit your game you dont give any value to F2P players

Suggested Solution:
Just remove the limit for points... Its easy

[main holly]

Observation

Can we get a definition on how the migo repellent works for alliance duel. Said we was supposed to get 20 percent of the losing alliance points state event alliance board. We won and only received 2 million repellent from the losing side, other alliance gained 12 million repellent from alliance duel, there’s not even a alliance with that much to give that many repellent.

Consequences

How do we plan when information is not clear

Solution

Provide clear information to asked question

By= hova3966

up vote 5, down vote 1

[last socket]

Observation:
The alliance duels seem like we want to kill off all the smaller players. It's not very efficient.

Consequence:
It takes too long.

Suggested Solution:
Create a version of the Annihilation Awaits event where a developer controls the Behemoth and it can roam around the map and eat players. Call it Annihilation Is Done Awaiting.

[unkempt garden]

Observation: Players are frustrated with the cutaway scene after being hit, and Hospital is filled. The announcement from Becca taking you back into your settlement to show you enlistment is a detriment to efficient gameplay.

Consequence: The consequence of this is that you are hit and damaged, potentially many more times during the cutaway scene, which is not optional.

Suggestion: players suggest removing the entire cutaway, scene informing you of enlistment, or create toggle off switch so that players can turn it off if they choose.

[atomic cloak]

Observation: 
 Alliance duel is only within our migo group

Consequence: 
There may be better alliances to play with in another migo group that is closer in strength

Suggested Solution: 
Widen alliance duel declarations to all states with the same hero gen

State number
739

[turbid ferry]

Observation: KG has created a bear market and people don't want to take the risk and buy more. Their monthly profits are steadily declining as they try to force their profits up.
Consequence: They create a cross state KE event alliance duel so people will spend more to recoup their losses. This has an opposite effect- more people spend less and their profits keep declining.
Suggestion: Everyone in KG/FP take one semester of economics 101 and/or consider hiring a business school grad from UPENN.

State number:
This would probably benefit all fp games.

[dawn phoenix]

Observation: 
Alliance Duels: We destroyed 3 towers, we destroyed the central building, we won the Alliance Duels for full 1 hour fights, but we cannot even earn enough points for Migo… only attacking the opponent's settlement allows us to have full Migo points, is it normal ?

Consequence: 
We have only 1 hour, but people need to attack settlements to earn enough Migo points instead of a simple duel fighting on buildings… many players who did not even get their duels Migo points’s rewards, although they participated in full 1 hour duels fights, only because they didn't attack the settlements, it’s unfair!

Suggested Solution: 
More Migo points for beating duels buildings (towers + center), less points for KE

People can choice to earn the Migo points by permanently losing their troops and attacking the settlements, or just enjoy the real duels building fights and the teamwork 

State number
399```

[fickle arrow]

On behalf of -KING-/S.209

Observation: march times get wrong displayed in Alliance Duel.

Consequence: timing rallies or marches to reinforce cant be calculated properly.

Solution: fix the march time to either slow march or normal march so that the timer matches the march time

[blissful wing]

Observation: The Management team running SOS consistently ignores player feedback and has been repeatedly making decisions that are driving players to leave this game en mass.

Consequence: State are dying and losing players at an incredibly fast rate. This is killing this game very fast.

Solution: Fun Plus upper Management needs to Terminate the employment of those responsible for these decisions for Gross Misconduct and Lack of Managerial Judgment. They are then to bring in new managers and if needed new developers with a goal of returning this game to what it used to be and improving player engagement.

State 429

[flint fiber]

Observation:
Path of the Water summit is not playable for everyone at the qualifying stages

Consequence:
People dont have a chance to gain rewards from this as when they seem to get ahead and win 1 match with a weaker team or someone on their level the next 3 are against teams who have big spenders on it.

Suggested Solution:
There needs to be a way to sort or filter out the teams. There has to be a way to be able to determine the big spends vs F2P.

State number
260

[regal galleon]

Observation:
The mini game "Rich of Rains" in Hopefest is frustrating.

Consequence:
There is only a small time window to play the game

Suggested Solution:
There should be an opportunity to play the game more than once a day. In addition, the rewards should be a bit more attractive, as F2P players feel disadvantage

[shadow plinth]

Observation: 
[There needs to be a way to mute migo chat]

Consequence: 
[People get tired of useless banners and broadcasts and will quit soon]

Suggested Solution: 
[There should be a setting where a player can mute a chat like migo or Sc. Or atleast we need a button to block banner/broadcasts]

State number
[338]

Player ID:
[not.lara]```

Observation: 
[Players need polymerized plasma to count for points in Svs prep stage or Sotf events]

Consequence: 
[People use lot if stuff and its too bad when ppl use lots of polymerized plasma and get 0points for them. It will frustrate them and they will lose interest in game.]

Suggested Solution: 
[Please add points for polymerized plasma in events]

State number
[338]

Player ID:
[doomys23]```

[peak turret]

Observation:
Alliance duels is so bad and not worth participating in. Its absolutely not fun, we kill troops, we don't even get to revive % of them like in SvS via vouchers, and it's not even motivating us to participate in it due to the lack in rewards or compensation. At least in SvS we get some badge materials (debatable if that's even useful at this point). Simply saying it's just horribly executed event and its just a downgraded version of SvS and even CC.

Consequence:
Loss of alliances, players, and motivation to play this game. Due to the lack of rewards and compensation for wasted resources and horribly executed events.

Suggested Solution:
At this point it's a worse version of SvS and no matter what i see it as having a repetitive event with worse playing experience. This event needs a serious revamp. For starters, make it that we don't lose so much troops like SvS. You can let players get points easier and add a special store to exchange materials.

State number
704

[dire solar]

Observation:
alliance duel issues

Consequence:
This event forces players to go kill many troops in order to receive a good amount of points, which causes permanent losses on each side. While damaging or destroying towers give almost no points. The time given is not enough time to destroy towers and the core building as well .
Suggested Solution:
Re balance points between tower/core vs settlement attacks. Allow enlistment, give revival vouchers or change to a no permenant damage event . Some players have millions of losses which has destroyed months and in some cases years of effort in only one hour. You also could subsequently call it a huge mistake, that would be refreshing and just give back the lost troops and fix the event before next time

State number
653

[late matrix]

Observation:
Rain of riches all in a 10 hr period.

Consequence:
Leaves time zones out or only with the ability to do one.

Solution:
Make the times 8 hrs apart.. add different times but you can only do 3 a day. Open it up for players who aren't available in those few hrs this is a global game!

State 178

[raw kestrel]

Observation:
POW The Summit time slots advantage certain time zones, screw over others. Times you can play is already capped so time zone restrictions are unneeded.

Consequence:
There is only a small time window to play the game, if at all.

Suggested Solution:
There should be an opportunity to play POW against teams in ALL time zones, not just the ones favored by the SOS devs. State: Irrelevant

[thin creek]

observation:
limited task to get pearls and dice (especially f2p and low spender) that we need to buy items on festive bazaar and to use at future tycoon.

consequence:
we could buy a small quantity but its not enough and 6 dice per day is also not enough.

Suggested Solution:
Give us a task to get pearls and dice (like in the festival operation event).

state:
all states

[dark plover]

Observation:
Alliance Duel is the worst and stupid event ever!!!!!
All hard work destroyed in one hour. There is no fair matching and we even haven't had the opportunity to decline the oponent which should have been possible. We lost more then 10 places in migo ranking for this event, for nothing!!!!

Consequence:
Players lost troops they built last 3 years in 1 hrs and now all of them quitting.
Many troops in hospital not even possible to heal for next event. Don't mention the ressources you need

Suggested Solution:
Cancel this event!! Give zeroed players troops back.
Think about it carefully and and set it up newly maybe like RR. But please not once a week!!!

State number
[180]

[earnest saddle]

Observation:
Alliance Duel is not an event, it's a disaster. 10 million troops which need 3 years to build get killed in 30 minutes. Enlistments give back only 2.5 million. Is it still a fun game?

Consequence:
People are quitting.

Suggested Solution:

• Give back the troops.
• Cancel this event until you have better planning.
• Be sensible when designing events, and test them carefully before launching.

State number
[547]

[hot merlin]

Observation: alliance duels complaint. Being away at work, went to log into account and was zeroed. Loosing almost 200k troops permanently.

Consequence: troops are permanently dying, no way to get them back. Players are being zeroed in under an hour, worse than SvS. A lot of Players could leave the game because of this.

Suggestion: allow us to not loose troops permanently like RR. SvS least gives vouches to revive 90% of our troops. But it’s not fair to be permanently loosing so many troops especially got F2P players State 504

[main holly]

Observation
Alliance Duels, Perm Troop Loss is Unacceptable
While I appreciate the new AvA/SvS battle event, this was a disaster. Worst event ever. So many losses.

Consequences

We have about a half dozen in the alliance that got absolutely wrecked, and they’re talking about quitting. These are spenders that have been playing for years. We can’t sustain any more losses in the state. I have asked that they take some time and see if the devs recognize what has happened here and attempt to correct it. Trying to recover from a million (or more) troop loss is just not a road folks are willing to travel. Quitting the game is simply easier. (And cheaper). I was lucky to be on the defense side (bubbled). If I lost half my troops I don’t think I would be up to trying to rebuild. It would just take way too long. If nothing changes, none of us in our alliance will ever play this event again. It’s just not worth the loss.

Solution

• the alliance we were matched with was substantially more powerful (doubled our points) and we’re no slouch (#1 in the state). This is completely unfair. I’m begging you to do something.

• You have to prioritize protecting player investment in this game. Years of time and money just destroyed in a single event. It’s crazy that you would let this happen. These are your customers, and they should be treated as such.

• I get it… this was a new event rollout and there was bound to be some sort of issue. It’s just how things go. I can certainly appreciate this. But the damage caused was substantial and it needs to be rectified.

• Please implement Troop Revival, for this past event, ASAP. What has happened here is absolutely stupid.

By player= theflint
State 611.

upvotes 52, down vote 1

Observation

Like many people here, I hate alliance duels and believe it will cause so many people to quit the game. The majority do not want another SvS kill stage

Consequences

what makes this far worse is that it has been incentivised by encouraging players to kill troops to gain points in Migo. Either kill your own, another or both player's troops to gain Migo points, or you won't rank.

Solution

• No points are given to players who defend or attack empty alliance duel

• towers or control centres (unlike in SvS where occupation time reaps the most rewards).

• No recuperation vouchers are offered (although quite frankly, I'd rather it just be like RR or MM where all lost or injured troops are returned to players afterwards. Add to this, that if

• alliances decide to completely bubble up, and not participate, then no Migo points can be scored by the opposing team. Inter-state alliance duels could cause so much state disharmony too.

I call for SoS to replace this event with Escort Missions (totally boring but at least it encourages alliance co-operation, no troop loss and some rewards too), and Return all lost troops and resources.

State 481
By player= queenjoss

upvotes 34 down vote 1

[fervent lintel]

Observation:
lucky cards again starting late ( 3 UTC )

Consequences:
Players who complete tasks quickly do not receive their tickets.

Suggested Solution:
-Start event 00:00 as always.
-Reward players who have completed all tasks.

[main holly]

Observation

Please re-evaluate Alliance Duels.

Consequences

Our state is dying or dead as is, this is another blow. I don't even feel happy about winning the last round of duels since the alliances on top of us are just double in terms of power... So it will be a slaughter. As if SvS wasn't enough for the older states, you gave us one more thing to cry about

Solution

• People who decided to stay back and defend towers gained absolutely nothing! No Merit Points, which is so stupid considering there should be some amount of occupation time=points. What a waste of 1 hour on a workday for someone who decides to skip work and play for the alliance only to not gain anything.
• It is only promoting killing more troops, either your own or the opponent's. Nothing to do with demolishing towers & centre. No way of reviving our months of hard work!
• The entire event is 1 hour --- now destroying each tower is 15 mins... Considering we did not rally any of the three and managed to take it by soloing-- at 45 mins mark we should be able to get into the main centre... Which is another 45+ mins? And, if you end up rallying --- min option is 5 mins... It doesn't add up!

(State #1)

By = avi_02

upvotes 11 down 1

[untold raft]

Observation:
Lucky Cards delayed start compensation: last time everyone got the same amount of tickets

Consequence:
Those who did their tasks later the day had 2x the tickets, which is pretty unfair to those who did their tasks earlier.

Suggested Solution:
do the lucky cards compensation correctly this time - don't give everyone the same amount, give them what they missed.

State number
589

[weary sedge]

Observation: 
Alliance duel, the new weekly Event. People have to attack other settlements to get points for the World Event
- anyone could attack any settlement in either state while the event was happening
- no rules and boundaries attacking settlements irregardless of level

Consequence: 
- Everyone can get burned/zeroed
- no way to heal all troops that fast
- no recovery for permanent troop loss
Players are very frustrated

Suggested Solution: 
- recovery like in RR for troops 
- vouchers like in Svs
- no permanent troop loss 
- rules which settlements can be attacked 

Player ID: 
Quietman73#0834

74 Upvotes 
1 downvote ```

[steep vigil]

Observation: 
Alliance duel, the new weekly event is a mess. No points hardly for defending or attacking towers, just big points for killing settlements. That wasn’t supposed to be the way to get points. 
Consequence: 
- Everyone can get burned/zeroed
- no way to heal all troops that fast
- no recovery for permanent troop loss
Players are very frustrated

Suggested Solution: 
- recovery like in RR for troops 
- vouchers like in Svs
- no permanent troop loss

[weary sedge]

Observation: 
Alliance Duels is not a fun Event!  

Consequence: 
People loose a big amount of troops during this one event. Causes a lot of Frustration. 

Suggested Solution: 
- shut down alliance duels
- give the troops back to those who lost them!

Player ID: mr.niceguy1 

86 Upvotes 
1 Downvote ```

[hot merlin]

Observation: SvS time frame is hard on quite a few players, especially in United States. Offering different times for SvS, would be more beneficial as more players could participate in the events.

Consequence: SvS has been only available at 10utc. Multiple players/ states can not join due to bad timing.

Suggestion: Rotate between a few different options for times for SvS, so more players can participate in the event.

State: 334

[ebon pumice]

Observation: SoS marketing and CM team is lying to players and acting like they did not know the consequence of the duels battle mechanism. When in fact the event has been lifted out of their oldest game where it's ran for 6 years. That event had no permanent losses. No forced rankings. No focus on settlement hits giving more points. No stronger alliance who's able to match a weak alliance by themselves. All this was changed specifically for SoS while copy pasting the core gameplay. It's a deliberate ploy to get rid of small spenders and ftp. And the game team should be disgusted with themselves for denying or saying they're observing the results when 6 years of game data would have shown what this event would bring with the specific changes made.

Consequence: most think right now that you're just incompetent. Some will start to think that you're not incompetent as a team, but specifically applying predatory gaming practices willingly and knowing the consequences.

Suggested solution: don't act like fools in your marketing. We know you aren't. If cross state ke was to be brought, advertise it as such. No point playing around the bush.

[olive bison]

Observation:
No player want allaince duels

Consequence:
Friends, team mates , players who grind and clock in hours are left in shambles with no recovery from whales who are not even playing but just zeroing players

Suggested Solution:
Remove the event
NO TO ALLIANCE DUELS

State number:
All states

[ruby idol]

Observation: Path of Water Summit: Registration was a week ago. We were so mismatched that our whole team was killed in a matter of minutes.

Consequence: Playing was impossible as most of the team gave up and we could not get a new team together. We have busy lives, and no one wants to take time out just for it to be wasted.

Suggested Solution: Allow captains to remove team members and replace them with new players.

State Number
1011, 1012, 1013

Observation:
Our alliance and the one we challenged followed how it was supposed to be played and did not attack settlements.

Consequence:
We all received no points for MIGO.

Suggested Solution:
Cancel Alliance Duel or make it to where they are unable to attack settlements. Remove it from MIGO or give the points so we don’t lose out or waste our completion coins.

State number
1011, 1012, 1013

[strong python]

Observation:
Alliance duel: 1. ppl taking part defending towers not under attack doesnt score 2. All hq in alliance under real threat to be permanently zeroed, 3. Scoring problem and focus out of buildings

Consequence:
Simple - we are not participating while event stays like this

Suggested solution:

1. During fight, an auto bubble should be raised on all setts in alliances..like after update. Only a started attack or rally or rally join should trigger the bubble to pop -that means the player is online AND taking part in battle
2. The scoring should change COMPLETELY: players sitting in tower even not attacked should get occupation points, enough to score min to complete migo - so defending troops get rewards to even take part in event. Wounded rate in towers should be like it is now on setts, and vice versa, attacking setts that participate (thise who unbubbled) should give now tower rate..same for points. That way the focus is on buildings not hqs.
3. Revive vouchers MANDATORY. 100% revival rate. Are u seriously expecting ppl to permanently loose tens and hundreds of thousands of troops WEEKLY, attacking or defending???
4. TEST THE DAMN THING BEFORE RELEASE

State number
All states

[grave hornet]

Observation- alliances are using towers, statues, settlements and other alliance buildings to block access to their buildings

Consequence- the opponent team won’t get a chance to go there

Suggested solution- Don't allow alliances to block access to their buildings using towers, status, and settlements and towers from different alliances.

[karmic plover]

Observation: Yes, once more about the Alliance Duel.
A little summary of what we found out so far after this first mess.

1. if there is no center build, you cannot port over. If you cannot port over, you cannot make points. If you cannot make points, you miss the Migo (Metamorphix) rewards.
2. the wounded troops in the tower/center fights are extremely reduced. We could fight for these the whole hour, and had only a few hours of healing.
3. if you are doing the event as intended (fight for towers and the center), you don’t get enough points for the Migo reward.
4. you get points from killing/wounding troops. This means attacking settlements will give way more points than all fights for the towers/center could do.
5. Attacking on gathering nodes is possible, even though the text says only attacks on settlements.
6. you should rename the event to "cross state kill event". Because basically this is it.
7. the best way to get your points is to set up tents, and let the opponent attack these. this is how our small alliance made the max Migo points in 5 minutes without so many wounded troops.
8. Maybe change the name of the event to “Tent war” or to “Cross State Kill Event”? Just an idea. Because this would fit the current event way better.
   .
   Consequence: No one is playing this event as it was intended. Heck, you cannot even play it as intended, because you don’t get enough points from it.
   This whole event is just a big kill event, where you get more points in attacking settlements, and not fighting for the towers. Basically it is a total failed design, unless the intention was to kill players and troops.
   It cannot be intended, that someone who fought for one hour over the towers get less points than someone who just attacked 3 tents with troops.
   .
   Suggested Solution: Disable the attacks on settlements. Disable the attacks on gathering nodes. Disable the attacks on Tents. Only allow attacks on the Towers and the center.
   Increase the points by at least the factor 100.

[lucid panther]

Legendary fragments
We should get point by using legendary fragments in SOTF AND SVS.
More than a million people left because of such silly mistake developers did. If million people use 5 usd per day , it’s 5m usd.

Change your policy. What else remain all will be gone.

State all

[west jewel]

Observation:
It’s not possible to gain any points in Alliance Duel when one team forfeits and removes their buildings before the battle starts.

If two alliances do go to war, scoring points means zeroing players which is pointless when you need a whole state to participate in SVS.

Consequence:
Two whole alliances cannot complete MIGO for the week and are unable to compete for the featured leaderboard, the alliance that removed their buildings dictates whether the other alliance can get individual points for MIGO.

Those that can compete risk getting zeroed just so they can participate in the event.

Suggested Solution:
Get rid of the event or make it optional to participate - not fundamental to the world event ranking. I’ve literally not seen one positive thing about this event.

Alliance duels should be an optional event at the very most.

State number
All of them

[sullen badge]

Observation:
Compensation after the bug is totally worthless, players has spend a considerable amount of money for the anniversary event and they only got 990 pearls as compensation for the bugs which was not the player’s fault to begin with.
Consequences:
Player are frustrated and lost hope on this game because of all the problems they are facing.
Suggested solution:
Survey should have been conducted to screen all the players who spent real money to buy items from the anniversary and Compensation should have been given according to the amount the player spent.

Player : rexlotus
State : 571

[hoary knoll]

Observation: 
 During an Alliance Dual in our state that our alliance was not part of, and had no awareness of as it was not our dual, the visiting alliance from another state was able to hit our players while gathering on tiles. 

Consequence: 
Many of our players had full hospitals from tile hits they were unprepared as no one was warned this was possible, (we don’t really have tile hits very often in our state) before our own Alliance Dual, making the event even more of a mess. 

Suggested Solution: 
Get rid of Alliance Dual. It’s a broken mess. We get more migo rewards from rallying fiends for 4 days and we don’t lose troops forever in the process. 
(Bug report sent in-game with screenshots)

State number
493

[sullen badge]

Observation
No damage were registered vs shard monsters or only 1 damage point were registered
Consequences:
Player couldn’t fill enjoy the game as they should have
Suggested solution:
Bugs in MM should be Fixed

Player : twochae
State : 429

** 9 Upvotes & 1 Down votes **

[ornate garden]

Observation :
Feeding Frenzy event is impossible to finish level 2 or higher without spending lots of money.

Consequences:
Only paid to play players can win any level above 1 of this event. Making it another event only accessible to the top 5% of players. Making any game only winnable by buying x amount of something is extremely boring and not fun. People have lost interest in this event already.

Suggested Solution
All events in game should be based of off strategy not how much money you have spent. Items bought can improve odds of doing better but should not be only way to win.

[long tusk]

Observation:
Woke up yo compensation from the Mm fiasco. And while I will admit it’s better than normal, it isn’t anything near what we lost. We missed out on the daily rewards for 2 days, are starting behind for day 3, were set back 9600 points from day one, had a 30 minute delay on day 2 due to needing to control the r1 and r2 still first through no fault of our own, meaning it was impossible to get a r3, and even more impossible to go for the r4, meaning that we cannot possibly be in the running for 1st place for the week or the top level for place 2-4 rewards, will be lucky for any with the glitch to move out of the bottom tier.
I am more than happy to sit down with a pen and paper to do the math for the correct rewards we need to be compensated for by the devs, but that just would be too easy.
Consequence:
When you take back more than you lost when you make a mistake in our favor but can’t even give back people what they lost when you make a mistake in your favor, you push more and more people out of game. So many people already upset that they set time aside for yet another event to have to make due with the incompetence of the devs, and then to find creative ways to still get on solo boards for kills and gathering so it isn’t a complete waste of their time because they know the devs won’t do the right thing in their fix is just one more reason for everyone to leave, spenders and non spenders alike.

Suggested Solution:
Since we are already in day 3, there isn’t anything that can be done to level the playing field, meaning the compensation should be distributed based on what everyone has gotten or not gotten so far, no giving everyone the same thing so people without the bug get double the rewards, but everyone should be compensated for full daily control rewards for day 1-4 and rank 1 alliance rewards. You currently have no way of knowing who really would have controlled what so you need to act as if everyone would have won.

State number
893

[next wharf]

Observation:
Universal fragments been one of the most coveted items in the game since it was launched. For a long time people collected them to use on SvS prep or SOTF.
And in one day you devalued them to ZERO. But you still selling them (and they still expensive) in different events stores. You still giving it in a VIP bundles. VIP. Is it a mockery?)) Game overall becaming worse and worse, it’s not funny anymore. Players need work hard daily to get rewards which someday and somehohow turns into ash.

Consequence:
None of them. You can do whatever you want. You can change rules daily without notifications. You can ruin our plans. It was mockery)) Real consequence is one: people will quit and never come back. Game will die.

Suggested solution:
a) Start to listen you players finally! Hire people to improve (establish?) clients relations department. Don’t forget - we are your clients!
b) Give us opportunity to convert universal frags to new heroes. At least to Troll Squad.
c) Inform players regarding changes a month before you will change something, especially if such changes making thing worse (or inform us each time, its almost same).

[subtle elm]

Observation:
[You said in the letter that an amendment was made, everything remained the same.This game is lost with an unrealistic score, the timer still shows an error]

Consequence: 
[We are just wasting our time, knowing in advance that nothing will change this time, left us without headquarters skins and personal points. We ask you to distribute the awards adequately and among all those who took part, now it looks unfair.Both by the total score and by personal indicators in the rating]

Proposed solution: 
[Refund of points and awards to everyone or reset the rating]

State number
[065]```

[stoic seal]

Observation: 
Alliance duel, the new weekly event is a mess. No points hardly for defending or attacking towers, just big points for killing settlements. That wasn’t supposed to be the way to get points. 
Consequence: 
- Everyone can get burned/zeroed
- no way to heal all troops that fast
- no recovery for permanent troop loss
-nonparticipating because of work or illness got 0'd
Players are very frustrated

Suggested Solution: 
- recovery like in RR for troops 
- vouchers like in Svs
- no permanent troop loss
-maybe safe zone is participating zone, can only hit HQ in it, but minimal points or none like RR, not more than actual events. Gives whales some fighting HQ with other whales. 
--all troops auto revive

[shadow plinth]

Observation: multiple feedbacks and bug reports submitted on discord and unsure if they’re received or being worked on

Consequence: Members of discord losing faith in efficacy of reporting and less inclined to write up feedback or bugs.

Solution: consider compensation for first X number of players reporting a bug. Also a channel with threads showing reported bugs or feedback and the most current status of the work being done would help reassure players and focus their reporting efforts.

State: 242

Submitting on behalf of Slother, 242

[north bear]

Observation:
In Hopefest Handbook it shows 100 level points for completing 1 level in Feeding Frenzy. Once level 1 is completed you do not get any points.

Consequence:
Players are cheated out of level points and forced to pay money to attempt to pass level 2 to aquire points.

Suggested Solution:
Allow players to get the points they deserve for doing what you say in the game. The ony way to get the points is to spend causing f2p players not to want to even attempt.

State number
1065

[sullen badge]

Observation :
Alliance duel- Players have to attend real life responsibilities and sometimes they do not have the time to login and put a shield on.
Consequences:
During the event, they are easy targets against strong Rally Leads. Some got zeroed in 2-3 hits.
Suggested solution:
Allow the alliance R5 to activate a shield for the whole alliance and those who are active and wants to participate can break the shield and join the battle.

Player: Fist of Fury
State: 249

** 58 Upvotes & 1 Down vote **

[main holly]

Observation

Alliance duel is end of this game

Consequences

Quitting is easier then even playing such events

Solution

Observation: Just quit this game. During an anniversary event where we should celebrate 4 years, you are invited to quit with alliance duel

By player= mowglyro

upvotes 40, down 1

Observation
Alliance duel

Consequences

This event has made me quite game
I thank you for showing me how STUPID I HAVE BEEN for wasting my years playing this game that you keep coming up with new ways to confuse and destroy players
Once I am able to leave my alliance I will uninstall this garbage of a game you all have been putting me through
IN SHORT FORGET YOU

Solution

Stop ruining the game

By player= _blacktim

upvotes 31, down vote 1

[sullen badge]

Observation:
Alliance duel is terribly bad only stronger alliance can survive.
Consequences:
Small alliances are easy target and gets burned easily and are unable to defend themselves.
Suggested solution:
Alliance duel event should be taken down or revised to make it mid/F2P friendly

Player : gjk1056
State : General

** 39 Upvotes & 1 down Vote **

[zinc sand]

Observation:
The game don't have enough duo player events.

Consequence:
Being unable to do events with my partner takes the fun out of the game. Partners and friends need more events to do together.

Suggested Solution:
Just add more events doable by two players. JE was doable by any number of players, we could queue by two. Add this option to POW, don't force a 5 player queue. Also make POW doable at all times not just occasionally.

State number
670

[fickle arrow]

On behalf of S530 ЯęD ЯiDiПg вǞDs

Observation: PoW: The Summit matches are ridiculous and kill the fun and purpose of the event. It looks like the Matchmaking itself determines already the winner for next rounds.

Consequence: alliances do it one time and never again, so its not even worth to spend time on the event as its frustrating and defeating the motivation of alliances.

Solution: make zones as similar as possible and brackets that gives everyone a chance to play the tournament. The number participating will decrease majorly if not.

[main holly]

Observation

Alliance duel

Consequences

The new alliance duel event is a state event no? Winner gets chunk of the opponents migo-points. It should be our state vs other states. Just wondering why its open for own state to challenge its own alliances? Would be interesting to know the thoughts behind this event, as far as I can see just another way of bigger fishtanks to kill off the smaller ponds.

Solution

Stop same state to challenge its own or atleast some adjustment in same size span that you can declare war upon, or just make the mechanics of choosing so that it gives the advantage to the smaller alliances. Basically you created another way to bully a way smaller alliance. We also had a lot of tilehits and burning settlements to get ”points”.

By player= mazacey

upvote 12 down vote 1

[boreal ice]

Observation: frenetic nourishment event impossible to complete
Consequences: me and maybe more other player can t take rewards because we try over 50 times but impossible to win level 2
Suggested solution:
Compensation for this bug for to much player
Player: Gaara
State: All
Photo Is of today...other attempts Yesterday....

[compact cloud]

Hello,

Observation
Sos is using the word "tile" for resources only, while a tile can also be a tent, etc.

They said that "tile attack" wasn't available during alliance duels, while it was available since "we" could attack tiles such as tents. It would be great to use words according to their real meaning.

Consequences
It's confusing and therefore a lot of people missed important solo points, or lost a lot of troops for nothing.

Solution
Use the right and appropriate words.

Ty

[flint aurora]

Observation: 
Full backpack 
Consequence: 
Excessive items in backpack that others could use

Suggested Solution: 

allow to transfer or gift items from the backpack to others

State number
Submitted on behalf of: Leywin, state 331

[frank silo]

Observation- Too many pay events to become strong

Solution- Utilize Behemoths skill strengths and team efforts for a month at least

State number
All

[shadow plinth]

Observation
In the recent developer feedback, the developers are only “considering” reducing the earnings from attacking another players HQ.

Consequence
It will not stop the bigger players from hitting settlements to earn/obtain points needed for event/MIGO.

Suggested Solution(s) (can be as either multiple choice or as one)

• Remove the event at its entirety
• Remove it from MIGO featured ranking
• Prevent the settlements and tiles being hit
• Have it as an environment like RR, no losses and
• see if any extra points can be obtained whilst under bubble reining the tower/control centre

State: All

[shadow plinth]

Observation:
BIGGEST NONSENSE EVENT ever invented is Alliance Duels and what info is said about adjusting in newsletter is also rubbish. We had more than one person zeroed due to getting attacked, gathering tiles attacked, tenting troops attacked. Interest of destroying the towers was limited when top 1 in our own state picked us just to bully. And they profited from it too.

Consequence:
Fact is that players left game due to coming online and being nothing left. People have a life, not all can be standby to jump on game at any given time. Several of us are thinking of leaving as it is absolutely absurd with a completely filled hospital AND enlistment. I been in game since start and worked hard as many others, we pay/buy bundles but dont invest as a whale, and repeatedly we are showered with events but this event is the worst I ever seen. State event means challenge OTHER state, not your own. And on a weekly basis for how long??? Then for the winner to take 20% of your migopoints is beyond words, whats the meaning with that really? We worked hard for our migopoints, and dropped from 11 to 20 just by an event we dont want. We dont stand a chance against an alliance thats four times stronger than us. Fair fight? Its a joke.

You made an official event to give people reason to bully AND profit from it. You made sure that the target will always be the smaller alliance where people that stick together enjoying game gets ruined. For what? Answer me that, for what? As said above, we are your customers, we deserve better. You cant run this with whales spending alone, you need the small and medium spenders AND the F2P too.

And in game reporting is a joke as you shut it down right away, so dont tell us to report there. We arent listened too, plain and simple. Im tired of getting shutdown. I dont want to see more people leave.

Solutions

1. take away the option of choosing your own state, its a state event and migo, it shouldnt be even an option to choose same state. it was used against us to teach us a lesson for "daring" to challenge a bunker that was "theirs" and we had an audience in state chat enjoying it. Top 1 is four times bigger. ALSO even things out in who you can challenge in terms of size.

2. It shouldnt be a reward taking migo-points from the other. we worked hard for our ranking. let the smaller alliances thats actually growing steady but in their own pace have a chance of keep enjoying the game. We cant all speed by paying our way to power, we work hard for our growth.

3. dont hit settlement or gathering tiles/tents, increase points in the actual buildings. we had several zeroed and one quit the same day. more is talking about it.

4. we are all your customers, start listening, you cant run the game by whales alone, we all count (whales AS WELL medium/low spenders and free to play). doing reports in game regardless of what it is about is a joke, you get shutdown and left without help regardless if you have screenshots to prove it.

State: 391

[ornate garden]

observation:
There still no way to receive gift codes for iOS or iPad OS users. There for a limited while was a way to use a website but that no longer is available.

Consequences:
This game is not fair to all players on all platforms. Certain platforms have huge advantages than other platforms. This creates an unfair playing field based upon device platform used.

Suggested Solution:
Make all aspects of the game the same on all platforms. Be it unlocking gift codes or discounts on bundle packs. One platform shouldn’t have an advantage over another gaining free or lessor costing resources than another platform. Make it 100% the same on all.

[fossil glen]

Observation:
No use pricing Becca at 100k Alliance coins. A hero which gets deprecated every new generation is absolutely useless to be worth that many coins in the first place.

Consequence:
Even though the hero is one of the main story characters, very very few people has her active.

Suggested solution:
Reduce the cost of getting Becca in the alliance store.

[fossil glen]

Observation:
There is no active event suddenly for 2 - 3 days which would help players get some free dice for the future tycoon board game.

Consequence:
Players missing out on rewards. It's only available for spenders.

Suggestion:
Enable players to get dice from more events like daily tasks. There are a Lot of on going events, why not include it there?
Not only spenders can get some dice, free to play players will get some too!

[frank prism]

observation : showdown you can only move the full lane and not just a single person as some do not read group.msgs sent to them and its frustrating

consequence : not able to equal each lane and lose the battle

suggestion: make it so that the r4s or r5 can move one person from one lane to another without having to move the whole lane

state: all

[molten warren]

Observation:
Rain of Riches is good!
It gives great rewards and just takes 30 seconds, not hours of running in circles or other repetitive boring game play.

Consequence:
Happy players.

Solution:
Make it a weekly event.
Maybe make the rewards pool bigger: poly plasma, crystal splinters, aircraft / behemoth materials.

State: All

[mental hound]

Observation: Mining Mayhem did not work for many alliances first round and then, it lagged the whole next rounds and did not adhere to its scoring system for points the rest of the unreasonably long and relatively boring event this week.

Consequences: Alliances and individuals lost permanent rewards. Many felt pressured to appear in this event it takes too much time to play for people who work. Unlike some newer events like KOTH, not one person enjoyed this event.

Solution: Remove the Event and maximize events that we enjoy, like the board game with the dice becoming a more permanent fixture or extending Pow team events.

State: all

[shadow plinth]

Observation: Newer states have had a merger already. State 1110 has not been offered this despite being older. We have had CC twice in a row. Twisted Evolution is ending and now we have SVS again. Still no state transfer.
Consequences: Some active players have commented on this and have left the game due to no state transfer.
Solution: State 1110 is offered a merge
State: 1110

[mystic sedge]

Observation: 
 [No Legion 1 and 2 for states on gen 12]

Consequence: 
[Hundreds of players lost 2.5 months progression with new MIGO from 1st week of MIGO and progression in RR summit for next 12 weeks]

Suggested Solution: 
[What solution can be, if SOS developers still not able to say “”Yes, you did not have RR because our mistakes, yes, you lost 2.5 months in game progress because of our professional inability to do anything right”? ]

State number
[704]```

[fair mural]

Observation:

States 1101-1110 didn’t get transfer event like other states did. SvS has been reset to CC next week, while every other state have SvS. World Event “Twisted Evolution” ends on Sunday and no news whatsoever about a new World-event.

Consequence:

Players are bored and feel left aside. Some would say like the unwanted stepchildren of SoS. It is frustrating to see that other states have events we don’t get, especially since the only fun events we currently have are RR, KotH or SvS(that got skipped) There is a major risk of players simply stopping to play, which will be a shame as some of our states are still active.

Suggested Solution:

Add us to the next state transfer and allow us to play the same events as anyone else. At least let us know the reason why we weren’t included.

State:
1101 - 1110

[main holly]

Observation

Alliance duel

Consequences

If I have to put myself in CEO shoes. I can definitely say that Alliance Duel is killing the business. The amount of money you are losing because players quit, having lost everything is too high. I remind you that the success of this game was that players do not lose no more than 10% of their resources with fast recovery. This event is killing your business : both spenders (10%) and non spenders need each other to enjoy spending money in this game !!!

Solution

Ensure fast healing and only 10% loss of troops to be max

By player= mayo007

upvotes 18, downvote1

[alpine viper]

Observation:
Match-making is terrible in The Summit players no longer want to take part

Consequence:
Players want to leave The summit because the match-making is fixed so the powerful alliances will win every time.

Suggested solution:
Allow players to withdraw from teams to end this misery

[dusty plinth]

Topic path of water summit

Observation parameters for taking part is insufficient numbers and set up as a whole

Consequence players do not want to take part or are unable to take part due to other commitments.

Suggested solution make the registered team pool bigger like 50 or so player.

Have each team pool able to take part in multiple matches : able to field 10 or so teams at a time.

For star total allow each match team to add to the overall amount : 1 team shares all stars amongst all player in a team. No stars are removed.

[eager hatch]

Observation:
I have approx. 4000 Tycoon anniversary tokens taken away from my backpack by FP, when reporting it I get my tickets closed with copy-pasted message, and no response from the GM. I purchased all bundles both in Stage 1 and 2 of the event.

Consequence:
I feel robbed and feel I am not able to report this. I spend real money but get frustrated when I’m not helped.

Suggested Solution:
If a problem occurs, I would suggest that players are seriously helped. CS and GM’s that solve problems and give answers.

Platform:
iOS

State:
547

IGN:
Roar Menashe

Game version no:
v1.19.85.2026

Ticket submitted in game:
897116

[raw trellis]

On behalf of yhmichelle

Observation : The march icon( the hero picture) makes the new balloon marches look ugly !
Consequences : The people don't want to use them cause the march icon ( hero picture ) are too big making them look ugly.
Solution : make march icon( hero picture) smaller or attached differently to improve appearance

yhmichelle
State:781

[mighty fiber]

Observation : Nexus crystals are useless unless you have 3 of them
Consequences : Players who only collect 2 crystals (or any number not divided by 3) will not be able to purchase anything in the store, and after the event ends, the crystals will be converted into skin tickets
Solution : Add a conversion from Nexus Crystals to something else to your store. Stop giving us useless tickets for rare items that cost a lot of moneys

[eager raptor]

Observation: 
 Negative SVS points

Consequence: 
SVS matching with 457 who have finished MiGo?

Suggested Solution: 
Not worth fighting as we won’t actually get any points for MIgO? Who does the matching? Do developers actually understand the game? Or do their crayons only color $$.
State number : 430

Observation: 
 Murder by Developers

Consequence: 
More players leaving! Game lags, poor MM matching, upgrades, game lags, poor POW matching, upgrades, game lags, RR poor matching!

Suggested Solution: 
Ears or for listening, continue to open up new states while others are failing is not a successful gaming experience as is advertised.
State number
1-2000

[fossil glen]

Observation:
The anniversary event is seeming to be less rewarding each day.

Consequence:
Player-base is feeling little too tired of all the HEAVY P2W/P2P events.

Suggested Solution:
Make at least one event where full player-base can enjoy and get rewarded without paying (?). It's the game's anniversary, make it great again like last time ! 😇

[ancient bane]

Observation:

406 merged roughly 1 year ago. This merge briefly injected new life into a very old state. Now we're basically back where we were pre merge:

1 mega alliance dominates the state, there is my alliance and 1 other active alliance and 2 semi-active alliances....that's it. 406 was a state where any alliance in the top 10 could win CC, and the top 20 were quite active as well. I know it's basically the same story for virtually all states under 1000.

Consequence:

Once again the few remaining active are holding on by threads.

Solution:

Another state merge. At least 3 states, and possibly as many as 5 states should be merged. 2 merged states is a very temporary solution.

[fair mural]

Observation:

F2P and low spenders feel left behind. Every event in the game, anniversary included, looks designed to help spenders get even stronger and spend more, while low spenders and f2p just can’t follow anymore. Having to constantly upgrade after thinking you reach to top and never getting there because it doesn’t exist, is disheartening instead of an accomplishment.

Consequence:

More and more players will simply stop playing as they don’t have fun anymore. They play the game to forget about irl problems and settle down. If they don’t see themselves evolve, they won’t enjoy it anymore. Alliances are losing players, more and more states are dead, it has to stop.

Suggested Solution:

You already have the ground work to keep the whales interested with behemoths. The skills will determine win or lose. The alliance with strong behemoths wins, which is currently effective. Alliance events should play a bigger role as a whole, with adequate rewards to help every player evolve, instead of individual gains that only profits big spenders. It would make the game as a whole more enjoyable.
Events should give a realistic chance to f2p and low-spenders of getting good rewards instead of clearly profit only big-spenders.
Ultimately you would create a fun for all game environment without prioritizing or jeopardizing anyone.

State: every state

[worthy marten]

Observation:
There is a Beast Lab with 2 events at the once

Consequence:
Players cant get any rewards. Getting Rewards of 1 event.
There is a 2 event!

Suggested Solution:Need increase of those type of Rewads

[torpid kite]

Observation: 
 MIGO tokens to claim something you missed is too little and puts f2p at a bigger disadvantage unfairly

Consequence: 
Spenders will always be at an advantage with more items to use over f2p but now that a spender has access to more tokens not only they can easily rank higher they can use these tokens to go higher with no effort and push f2p ranks lower . With the little tokens f2p get they may only be able to get rewards for 2 important  events  that they missed while others can claim much more without worries . This is very unfair 

Suggested Solution: 
Increase migo tokens freely and do not have them for purchase so it is fair to all players to manage the usage of them

State number
182

[grim prism]

Observation:
State Kill Event - most state now don’t join or participate in the said event.

Consequence:
Event is useless, boring and not fun to play with.

Suggested Solution:
Activate cross state kill event and more useful rewards 😉

[ebon pumice]

Observation:

So far this month:

SoS developers have "slowed down" by adding 25k$ more for the month's content over the normal 20k$ content

Read our feedback on alliance duels- by considering lowering points gotten from hq hits so that more hq hits are done. They will pretend they didn't know this.

Given us an anniversary event - we can pay to play it. Else we get rockets to throw at someone's hq.

Read our feedback on mayhem: it is non-functional now. No rally glitches when the entire map cannot play beyond r1.

Read our feedback on the difficulty of heroes: we get Anjelica, harder to upgrade and available only via spending substantially.

Read our feedback on colossal game size; we get patches every day now. Some might be 300MB.

They have also noted our concerns on game being updated without much details: no patch notes accompany any updates now.

Consequence: Marketing team sounds like a politician up for an election every time they write something.

Suggested solution:
Fire the marketing & PR team and replace with AI. More cost savings, better worded communication which might not be a parody of their real actions within the game.

[formal pawn]

Observation: 
[Crystal Splinter no longer available in the reservoir store]

Consequence: 
[I and maybe others as f2p still need Crystal Splinter available at the reservoir store]

Suggested Solution: 
[I hope the devs will return the Crystal Splinter back to the reservoir store]

State number
[676]```

[earnest spear]

Observation: 
 Migo featured glory points are rewarded for fighting in alliance dual. If you opponents don’t build their buildings you get no glory points.

Consequence: 
Yet another unfair reward system that will further disillusion those people already getting tired of badly thought out events and reward structures

Suggested Solution: 
Use king of the Hill and RR for features points NOT something that not everyone can get

State number
837

[knotty bough]

Observation: We have a persistent stamina deficit

Consequence: Excluding Plague Zones, Fortress Fights, Mining Mayhem, Infected Cleanup, SvS Prep/CC infected elimination days, venture and electrical infected intel, and probably other stamina-consuming tasks, I calculate that we currently have a 51 stamina/day deficit just to do our Intel, Infected Fiends, Dreadbeasts and Troop Drill. This is unsustainable for most people for the length of the Metamorphix world event

Suggested Solution: Please boost the stamina recovery rate (preferred), or provide more at the Intel Post

States: all

[shadow plinth]

Observation: Players aren’t properly notified of events that affect players upgrade schedule. (E.g. effortless progress)

Consequence: Players spent their materials without first turning on the effortless progress event and wasted thousands of materials that didn’t need to be spent. This makes players feel anger towards the game and makes them not want to try anymore.

Solution: Have an announcement for an event like effortless progress or a disclaimer window before upgrading gear or plasma notifying the event is active.

States: All

[eager raptor]

Observation: 
 King of the hill

Consequence: 
DATA OUT OF SYNC, game lagging and throwing out players 

Suggested Solution: 
Fix the damn game or get rid of KoH
State number
430

[lucid mulch]

Observation: Today our alliance was subjected to playing KOTH while being barrage by a myriad of data out of sync messages when trying to March or revive troops, I probably personally received the message 100 times..

Consequence : as a consequence of this bug, the entire alliance was extremely vexed, and we lost the match, because none of us had troops to send in a timely fashion. We lost first place specifically because of the bug.

Suggested solution : please repair the bug. Or maybe consider scrapping the entire event and giving us reservoir raid every week. Thank you.

[desert horizon]

Observation:
Data out of Sync

Consequence:
not able to play KOH at all

Suggested Solution:

1. learn something about network programming and latency / distributed data synchronization
2. If youre not able to do that, discard such events from your game

State:
All

[worldly pollen]

Observation:
Missing MM rewards

Consequence:
More than 2 days and I still haven't received the rewards for the alliance ranking. What players get every day are just bugs and more bugs.

Suggested Solution:

Just give the rewards to the players.
I don't waste 1 hour of my life on MM to not receive anything at the end of the game.

[shadow plinth]

Observation:
KOTH
Lagging 60 mins out of 60
Dead and cant revive, marching cant speed march, speeding up battles nothing happens, beside wasting food.

Consequance:
We lost one hour of our lives on this not sure how to call it.

Suggested Solution:
Stop being smart, give us back RR every week, CLOSE THIS EVENT.

[thorny parcel]

Observation: KOTH
I know that event is in baby steps still and u want diffirent market for behemont. Fine by me. But for the love god, is it so hard to fix bugs? Every week, we have same data issue, same lags and getting kicked from game.
Solution: sit on your butts and fix event or give us RR with 3rd legion option and merge event markets.

[weary sedge]

Observation: 
Too many new Releases in the last months! Players need a break! Every Release came along with Tons of issues and bugs! 

Consequence: 
Players are overwhelmed with all the new Events/Heros/Releases. 
A lot of Bugs/Issues occur with all the new things!

Suggested Solution: 
Slow down! Stop Releases for a good amount of time! (6 months) and fix all the known bugs !!!

Player ID: .smolpauly```

[cobalt elk]

Observation: 
The developer is hiding behind MOD & DM who have no power whatsoever to implement any of our ideas or fix issues with the game, their standard respond we will inform the developer!!

Consequence: 
Many spenders from all sizes and f2 player have already left them game, with many more following every day, SVS is broken , KOTH Broken , the crystals are broken , heroes are broken , battle reports are not accurate , RR broken , airship broken , POw broken , beside purchases , nothing function in this game, with all those costly updates the f2p players , even medium spenders have already lost any hope of feeling relevant, with this lack of respond more players will leave the game. 

Suggested Solution: 
We need the developer to speak directly with us, not MoD not DM. 

State number
[521]``` EROS

[kindred marlin]

Observation:
The game is riddled with bugs, errors, glitches and poorly designed. The developers are either incompetent and lack the expertise to address the game's issues or happy with the earnings and DO NOT care if players are having a bad gaming experience
Consequences:
Players are wasting money on irrelevant upgrades with a promise of gaming enhancement and more and more are realizing this game is nothing but an absolute scam and quitting in droves. 
Suggested solutions:
Either hire expert developers and gaming experts to fix the issues or just disappear like the other mediocre games preceding this game. But before you do that, The dev should  compensate adequately all players who have never received value for their expenditure.

[shadow plinth]

Observation:
KoTH Schedule is still 4/5
Consequence:
Not all players will playing 24/7 some of them still working
Suggested Solution:
Make King of the Hill only 1 Schedule not 4 + random possibly 12/14/18/22
State
All

[zinc glen]

———————————————————————————

Observation:
Purchased and obtained ingame items are often times removed from one’s inventory without any notice of why and or how many of said items were removed.

Consequence:
Reduces impact factor towards player growth and quality of life.

Suggested Solution:
Provide a detailed explanation of which items are removed from one’s inventory in the event of an unforeseen adjustment and provide the rationale change.

State Number:
583

———————————————————————————

———————————————————————————

Observation:
The alliance duel building contest times do not leave a reasonable amount of time by which rallies can be set, etc. Additionally, there is no mechanism by which player settlements are bubbled automatically by event onset.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Optimize the building occupancy timing in the alliance duel event such that there is a reasonable amount of time to rally buildings, etc. Additionally, enable auto-bubble at event onset.

State Number:
310

———————————————————————————

———————————————————————————

Observation:
The alliance duel event is occurring way too frequently.

Consequence:
Reduces event impact factor towards player quality of life.

Suggested Solution:
Reduce the event reoccurrence such that it is not on a weekly basis.

State Number:
269

———————————————————————————

———————————————————————————

Observation:
The alliance duel event occurs on the normal game map.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Optimize the event such that gameplay takes place on a separate, disconnected map (similar to MM).

State Number:
481

———————————————————————————

———————————————————————————

Observation:
The are numerous periods during which there are way too many events happening at once.

Consequence:
Reduces event impact factor towards player quality of life.

Suggested Solution:
Reduce and or limit the maximum number of events that can be ongoing at any one time.

State Number:
888

———————————————————————————

———————————————————————————

Observation:
Certain march skins cannot be recycled.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Make all match skins recyclable.

State Number:
63

———————————————————————————

———————————————————————————

Observation:
The sign in rewards for the anniversary event are basically useless.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Adjust the anniversary event sign in bonuses such that items obtained are more universally useful and relevant.

State Number:
886

———————————————————————————

———————————————————————————

Observation:
Universal gold fragments have very limited uses following the recent limitless harmonization update.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Update universal gold fragments such that they can be exchanged at some ratio for hero-specific capsules and or limitless potions.

State Number:
886

———————————————————————————

[tranquil ginkgo]

BLUF (Bottom Line Up Front)
Most people are at the point where they play this game because of the friendships they made over COVID and after. That isn’t going to carry your company for much longer with your disregard for us as consumers. I highly suggest devs reading this and everyone upvoting to get their attention.

Observation:
Complete lack of concern for what your customers think or want.

Consequence:
The game dying.

Suggested Solution:
FIX YOUR GAME… Delete MM, Delete KOTH, Delete Alliance duels and do not reintroduce them without pinging customers that put money in your pockets approval of the ideas.

START LISTENING… your game is broken, you refuse to fix issues that have plagued the game for far too long. Your prices are horrible, not affordable at the rate of content drop. Your servers are crap and need upgraded, you bring in too much new content all at once and you are the least transparent company on the market for gaming. When your biggest update rolled out with generation 15 heroes there was changes made multiple times to what that consisted of within just a few days of it happening. BE TRANSPARENT… tell us what is coming, stop trying to hide behind the mods here that try their best. It’s awful that you leave them here to fall on the sword while you continue to screw up over and over.

State number
688 but I assume many will agree from all over.

[raw trellis]

On behalf of Vanni

Observation: Daily sarge frag in alliance store is out dated and unusable as most have finished sarge .

Consequence; too many unusable sarge frags in backpack.

Solution : please replace with a general gold fragment or limitless serum.

Vanni
State 636

[royal blade]

Observation:
ALLIANCE DUEL

Consequence: We played for an hour and we won. We didn't burn our opponent's settlement and vice versa. But our points didn't even reach 20,000. I as the rally leader only got 16,000, does this make sense? Migo points are refreshed every week and we lost points in the last week for not burning the opponent's settlement. Even in my second account, our alliance won automatically because the opponent removed the Alliance Duel’s building and we didn't get any points in migo.

Solution:

1. REMOVE ALLIANCE DUEL (We have enough events).
2. Compensate the migo points that we lost last week.
3. Fix the event, change the points like svs, which should give more points for towers and control centers than killing points (burning settlements).

State: ALL

[shadow plinth]

Observation:
My Epic Heroes Fragment already stacked more than 2k

Consequences:
Players already have maxed any Epic Heroes and Can't upgrade further

Suggested Solution:
Convert Epic Heroes Fragment to Universal Legendary Fragments 1:10/Limitless Capsule specific 1:10/Completion Potion 1:5
State
All (especially Gen 7+)

[karmic condor]

Observation:
Alliance duel: We defended our buildings we burned the opponents buildings and we lost😅 . The only way I made the MIGO points was by attacking opponent HQs. My second account did not attack any HQs and did not make the MIGO points. Those not online lost a lot of troops

Consequence:
No points, loss of troops

Suggested Solution:
Change the point allocation system, change the effect on troop loss

State number: 116

[main holly]

Observation: anniversary event memorial book which celebrated part of the game that kept most of us playing despite numerous complaints and technical issues , friendship and the friends we made in SOS

Consequences: other than keeping people playing , it is a good marketing strategy, consider it a player to player giveaway

Solution:

Allow us to gift our friends our unused valuable backpack items that can help improve their game experience and gameplay such as statues tickets, decorations, frames , march skins , fast passes for gear and badges, chief gear and hero gear materials

By player= marrie1992
upvotes 9, downvotes 4

[long tusk]

Observation:
You sell a pack to be able to get rewards for doing tasks above and beyond but then you cap the number of tickets that can be earned in general, rendering the purchase pretty much useless.

Consequence:
Devs are again seen as scammers because… they are!

Suggested solution:

Take the cap off tickets one can earn. We work hard and capping while simultaneously selling a pack that only has value if you don’t cap to make a quick $5 is slimy.

State 893

[dusty plinth]

Observation introduction of gen 15 heroes has caused a lot of problems with shops and events.

Consequences A lot of free to play and small pay to play player have missed out on items greatly needed.

1. Items removed from path of water shop. Now returned
2. Red crystals removed from reservoir raid shop. Although new gen heros added why not have both?
3. Plasma leakage missed out on its alloted week. It was available on other states.
4. Material shortage same as point 3.
5. Gold explorer intel now back to Mike frags everyone in the states affected has enough frags to max out 2 or more Mike's why do we need more?

Suggested actions dont removed items from the shops, don't remove events like plasma leakage we need those events and improve the rewards from intel.

[shadow plinth]

Observation:
Megaphone in migo chat...

Consequence:
Annoying players/trolls spam it for no good reason.

Suggested Solution:
Remove it from migo chat, not needed and never was. Was only used to either troll/annoy people or to wish someone happy birthday once in a blue moon...

State number
485

[rose otter]

Observation: teams that don't qualify in Summit on first round get ranking rewards each day they don't qualify. Those who qualify in first round only get rewards for the one day.

Consequence: Those who win get excluded simply for doing well.

Suggested solution: start the rankings off on round 2 as rewards for rank 65th instead of 1.

State: 726

[dire solar]

Observation:
Tactical Drill final levels

Consequence:
The last level of tactical drill is impossible to beat.

Suggested Solution:
Please take a closer look at the final few levels and make adjustments, many are saying they can not beat the final ones.

State number
407

Observation:
The final level for Jeb and Lucky are far too hard and the difficulty jump from the previous ones is too great..

Consequence:
Even the strongest members in some alliances are unable to finish Jeb and Lucky, this is a huge disadvantage

Suggested Solution:
Please take another look at the difficulty on Jeb and Luckys final level and adjust to something more realistic

State number
all states

[subtle elm]

Observation: [There are a lot of inactive accounts in the game]

Consequence: 
[If in the future something related to the territory is implemented in the project, then afk players without a clan will cause inconvenience, then they will have to be forcibly removed]

Suggested solution: [Clean up dead p.s. accounts.. I would like us to be able to discuss many issues directly with the developers before the global update (for example, voice communication) something like the "communication with developers" event and ask questions directly, say, once a month before the update]

State number
[065] FROST```

[dire solar]

Observation:
The stamina amount required for the increased intel in MIGO, the Dread Beasts and the crystal intel has left everyone short on stamina.

Consequence:
Players are having to pick and choose what they can hope to do in a day with the increased demand for stamina, causing many to fall behind

Suggested Solution:
Give us more ways to earn stamina, think outside the box for ways to increase our ability to earn more stamina, perhaps recycling for it or increase the amount we can earn in the same time frame during MIGO.

State number
929

[midnight iris]

Observation:
In Ray’s Place states with g7 - 12 have crates with old hero capsules in them. The newest current capsules are missing.

Consequence:
Players cannot upgrade the most recent heroes.
Widening of the power gap

Suggested solution:
Add the latest generation hero capsules to Ray’s Place

[scenic otter]

Observation:
Explorer Trail has become one of the forgotten features in game. Each run takes too much time, few players only spend time doing this.

Consequence:
Excessive Squad Stamina. By now most players have ludicrous amount of Squad Stamina and it just keeps piling up since the trail runs take too much time.

Suggested Solution:
Add a blitz feature. An option to consume stamina faster by allowing speed runs or allow multiple runs at a time.

State number
1118

[fossil glen]

Observation:
Only 1 item that can be redeemed for platinum coins, that too is limited to 20 pieces per week.

Consequence:
Waste of platinum coins since the max limit is easily reached.

Suggested Solution:
Add more items to the weekly store that can be redeemed with the platinum coins.

State:
1090

[royal blade]

Observation: No points for fragments in sotf and svs!!!

Consequence: We saved a lot of gold fragments to use during sotf and svs. But there are no more points for fragments, only capsules. Then why are we always rewarded with fragments if they are no longer useful?

Solution:

1. Bring back fragment points in sotf and svs!!!
2. At least exchange gold fragments for serum or capsules
3. Change vip rewards to serum or capsules

[left sapphire]

Observation: didnt get runner up skin from mm, while others in other states got it.

Consequences: thats kind of obvius. I have less skins, just 1 runner up left in my backpack.

Solution:

1. Start treating players fairly
2. explain your mechanism so people can play on understandable and equal grounds

[shadow plinth]

Observation:
Issues about Rain of Riches, This game only get 2 dices for 140+ playing

Consequences
This will AFFECT F2P/LOW SPENDER and reduce player Impact to grow

Solution:
Give More Dices and don't even dare give use fewer dices and don't put tons of Skin ticket

State
1001

[bright fjord]

Observation:
Buttons in limitless heroes items exchange window.

Consequence:
Not an intuitive to know, what ready to exchange!

Suggested Solution:
Make all buttons disabled (in gray color), where not enough parts to exchange. All other buttons remain active (color green), where parts number get limits or more.
So when user opens exchange window, he’ll see what he can to exchange.

State number
Zeer
406

[floral matrix]

Observation: there are major bugs in game especially for events like heist, koth and MM. it is crazy how the game is fine and then when you’re about to start the event it starts to crash or kicks you out or simply everything in the screen becomes invisible.

Consequence: We end up losing interest and players start to simply not care about events considering the constant bugs and unfair matching.

Suggestion: fix your bugs, it shouldn’t be too hard to fix and please stop giving 5 skin tickets, 200 bios and an epic search map and own your mistakes. Most alliances including mine have stop caring about events due to the huge amount of bugs, for instance MM last week, on day one we had a lot of people joining and the event simply crashed and froze. Then the next day we got half of those players to join the event. People are continuous quitting the game because you guys are making it imposible for f2p or low spender to participate and get rewards or simply it’s hard to play with the massive amount of bugs.

State Number:
1009

[fossil glen]

Observation:
Today's AH event was a laggy disaster. Game was lagging at least a second or two behind my clicks. Marches lagging, display lagging, timers lagging. Threw me out twice during the game.

Consequence:
The event gameplay was affected, ranks got affected, outcome rewards got affected.

Suggested Solution:
Please OPTIMIZE it. I am a regular AH player, this lag did not occur last week!

State number
1090

[fossil glen]

Observation:
iOS updates are always late to appear in the app store compared to the updates pushed to PC/Steam/Android.

Consequence:
iOS players are much affected as the fixes/new content/optimizations are late for them. It is sometimes late by days.

Suggested Solution:
Please release the updates simultaneously, +- 2-3 hours is acceptable but days is defeating the purpose.

[cobalt bear]

Observation:

• "Featured Leaderboard" in MIGO = the individual amount of Merits a player collected during Alliance Duels.

During the first round of Alliance Duels some players realised that the only way to obtain a high amount of Merits was through settlement attacks. Other players did not realise this untill after the battle was over.

With the changes being made to Alliance Duels players will no longer be able to obtain high amounts of Merits through settlement attacks.

Consequence:

• Unfair difference in ranking in "Featured Leaderboard" in MIGO.

Suggested Solution:

• Reset the "Featured Leaderboard" to 0 so everyone has a fair chance.

[high spoke]

Observation:
Some State had Migo and Svs skip for 6 months which resulted in skin, frames and may more loss rewards such as certificate of Honor
Consequences:
By bringing all players in the same pool, those who had Migo skip has a disadvantages regarding stats compared to those who actually had migo and Svs.
Suggested solution:
States who had migo and Svs skip should be duly compensated with Skin, Biocaps and Svs shop coins.

Player:

State: All migo and Svs skip states. I am from 560

[west pewter]

Hi, I will DM you now. Please leave this channel for feedback reports only that all should follow a format stated in #📋︱feedback-how-to

[main holly]

Observation:
Some State had Migo and Svs skip for 6 months which resulted in skin, frames and may more loss rewards such as certificate of Honor
Consequences:
By bringing all players in the same pool, those who had Migo skip has a disadvantages regarding stats compared to those who actually had migo and Svs.
Suggested solution:
States who had migo and Svs skip should be duly compensated with Skin, Biocaps and Svs shop coins.

Player:

State: All migo and Svs skip states. I am from 560

By player= mrclaude.560

upvote 5, down vote 1

[empty phoenix]

Observation
Alliance duel

Consequence
New rules and all the changes are a great gesture from company players are happy

Solution
Keep it this way we really like it

States
All

[golden jungle]

Observation:
Matching pools are thinning out. Therefore younger states are put into matching with older states.
The younger states are very much in disadvantage, Because they just didn’t have the same time to develop, less rewards in events due to less events.

Consequence
The younger states will be significantly weaker then the older states.
Even tho perhaps the younger states have gotten heroes (for example) fast rolled out, it has no use when they didn’t get the same opportunities to upgrade those…
Meaning, that even tho the whales might be comparable, their fillers aren’t.
In heist, RR, MM, KotH and many more events, the players in the you younger states will loose from the moment they’ll be put into the matching pool of the older states….
A higher rate of players quitting or just not participating will follow, leaving FP in the same situation soon after they enlarged the pool. Meaning all efforts were meaningless.

Solution:
If you want to enlarge the matching pool, give the younger states the means (free, since those are the missing rewards of the less events they had) to upgrade more to get them on a similar level as the older states.
This way the younger states will be competitive to the older states and the enlarged matching pools will be more durable..

States:
All the states that will be added in a new matching pool, now and in the future..

Observation:
Players see items from their backpack missing, this due to a bug since funplus has the business model of rolling out events without proper testing….
Problem is tho, items that have been obtained with using money is taken as well.
In response CS closes tickets with an auto reply and GM’s are ignoring the players when they are asked about it.

Consequence
Players are frustrated, angry and are loosing faith in FP.
Stop buying packs even, because they are not sure they can profit from the items bought.

Solution:
Give back the items taken away.
Test new events properly.
Some people were lucky and could take advantage of the bug, this is a result of not testing.
Either you test properly and these major mistakes are prevented OR you own your mistake and people keep their stuff…
But never ever take away randomly, guessing what could have been items that people got from the bug….
Reimburse all the items you took from people’s backpacks.

[gray furnace]

Observation:
Some State had Migo and Svs skip for 6 months which resulted in skin, frames and may more loss rewards such as certificate of Honor
Consequences:
By bringing all players in the same pool, those who had Migo skip has a disadvantages regarding stats compared to those who actually had migo and Svs.
Suggested solution:
States who had migo and Svs skip should be duly compensated with Skin, Biocaps and Svs shop coins.

Player: Pluisie

State: All migo and Svs skip states. I am from 560

[golden jungle]

Observation
The game is so heavy for a mobile game, it nearly starts to get impossible to play.
What I assume is happening is:
They have lacked good programmers for long now…
Patches are being used to solve problems….
But they are never truly repair afterwards, the patches are kept.
Then with each update, patches are accidentally ripped off, so new patches are made, the old ripped off aren’t taken away either….
This all causes a program that keeps following the maze of routes created by the patches, thus making this game so so heavy….

Consequence
The game gets laggy and players are being kicked from the game more and more…
For instance, during RR 9 times, during trap 2 times and scouting the map became impossible…
Players get frustrated, can’t compete in events, aren’t able to act quickly when this is needed.

Solution
Truly fix the patches, make the game less heavy (without the patches I assume it’ll be half the size it is now).
Make the game run smoothly again…
Test updates properly upfront, in an exact copy of the current game. So no issues arise and therefore no new patches are needed..

State: all

[hushed stump]

Observation:
Dr. Yamazaki making too many "groundbreaking discoveries."

Consequence:
Weekly or bimonthly game updates, which introduce features we don't necessarily need that are also riddled with bugs.

Suggested solution:
Dr. Yamazaki needs to take a break and allow devs to hold a weekly "bug bash" to fix lags, crashes, and bugs in conjunction with these game updates.

State number
121

[digital yarrow]

Observation:
Some State had Migo and Svs skip for 6 months which resulted in skin, frames and may more loss rewards such as certificate of Honor
Consequences:
By bringing all players in the same pool, those who had Migo skip has a disadvantages regarding stats compared to those who actually had migo and Svs.
Suggested solution:
States who had migo and Svs skip should be duly compensated with Skin, Biocaps and Svs shop coins.

Player: Chris K

State: All migo and Svs skip states. I am from 560

[shadow plinth]

Observation: 
Path of water has too many bugs and issues:
1. Connection issues: Some players cannot play due to bug and are not able to join the match until it ends
2. Matching system: sometimes it matches weaker teams against very strong teams
3. Scheduling: some western players can only play after work (21UTC - 3UTC)


Consequence: 
Overall, all the problems cause discomfort and disappointment to players. We can understand the uncontrolled connection problems, but the matching system without a ranking or bracket system like in RR or MM is very discouraging for players. Sometimes it even feels like a lose of time when we play certain events like this. On top of that, many players from western countries cannot even play during the only time they are able to, as they finish work right after 21UTC. As a consequence, many players are not directly playing this event or any similar ones. To improve players engagement to the event, here we proposed some solutions.


Suggested Solution: 
1. allow players who are disconnected or did not join due to a bug to be able to get back into the match after its restarted.
2. give the option to concede the match when players are matched against a very strong team. Its hard enough to play 30 matches when 20 events also going on that you have to waste time playing unwinnable matches.
3. make the time schedule later than 21:00 utc so it's fairer on the western players who have to work.
4. have brackets based on team ratings and more equal matchmaking. Can be less rewards compared to elite bracket but at this way all teams can have some fun.

State number
All

[rocky heath]

Observation: we are getting a  March to use a behemoth in but we do not have an aircraft in our third March 
 

Consequence: the aircraft spot in the third March will be empty

Suggested Solution: create another aircraft for the third March 

State number
[ALL States]```

[bright wyvern]

Observation:
T12 Red Crystals removed from RR store

Consequences:
Keep losing players in droves because we are honestly sick and tired of asking yall to listen

Solution:
I have seen that this is likely to be due to the release of Gen15, shouldn't matter. Besides, 744 just released gen11, so bring back the Red Crystals. Add the blue cubes for T12 research as well. Stop gatekeeping necessary upgrade items to remain even somewhat relevant. No matter what, P2W will always be ahead of F2P, stop making the gap even wider.

State: 744, ALL STATES

[shadow plinth]

Observation:
Some State had Migo and Svs skip for 6 months which resulted in skin, frames and may more loss rewards such as certificate of Honor
Consequences:
By bringing all players in the same pool, those who had Migo skip has a disadvantages regarding stats compared to those who actually had migo and Svs.
Suggested solution:
States who had migo and Svs skip should be duly compensated with Skin, Biocaps and Svs shop coins.

Player: Traal

State: All migo and Svs skip states. I am from 560

[sullen badge]

Observation:
Players who already maxed chief and hero gears and badges are still getting them from events like CC/Heist and they are unable to use those items obtain resulting in a huge number of unused chief gear, hero gears and badges.
Consequences:
Players who were once getting points during events like SOTF/SVS are unable to get enough point for better rewards off the leaderboard.
Suggested solution:
Players would like to recycle or be able to exchange those items like we can exchange Hero Gears for Rally enhancement materials and getting event points.

Player: abelroman
State : General

** 4 Upvotes & 4 Downvote **

[eager raptor]

Observation: 
 STATE OF SURVIVAL IS A BROKEN GAME

Consequence: 
STATES ARE EMPTY - even merged states are empty!

Suggested Solution: 
STOP THE GREED AND EXTORTION AND USELESS EVENTS THAT ARE BROKEN! STOP DESIGNING MORE HEROS BECAUSE YOU LIKE TO DRAW! DOES SOS HAVE A GAMBLING LICENSE? THIS GAME IS BECOMING NOT S GAME BUT S GAMBLING ADDICTION GOR STATUS!

State number
01-2000

[lean ember]

Observation=Everything is behind paywall!!
Consequences=With all new updates tons of features, Heroes, events items required to upgrade am not talking maxing but just basic decent level were you can stand a chance to defend is outta window!! Why are players being forced to suffer consequences of companies incompetence & greed
Solution=1. Slow down with releases, give ample time between each new feature and hero gens (4-5months) so f2p- low spenders do stand a chance to compete
2. Provide more opportunities to earn needed materials!!! Fine have your bundles 100000000 of them but normal basic game play should have enough material to upgrade said features and heros
3. If you are too greedy, divide your whole game. Provide free transfer passes for free to play players so they move to xyz states and they are match in those state brackets and another bunch of states for spenders!!
4. Anniversary event is suppose to be you showering your loyal customers with free goodies instead we end up with pay pay pay fk pay to play!!! So scrap those annoying events/mini games and make our time worth while for playing your stupid anniversary event!!
5. Hero searches= advance or epic both need to have latest hero’s. remove unwanted purple/blue frags badges and rss instead give state age appropriate & on going event items!!
6. You create the bug!! Compensate us better, acknowledge okay we messed up here is full rank1 rewards to all!! Why do we have to suffer consequences of your incompetence.
7. Thousand of players are constantly asking company to listen and make changes appropriately so players growth is not affected yet some how you always manage to do opposite of what’s needed in this game for it to survive= so come down your pedestal and listen to all feedback posted here!!
8. There are tons of small changes that needs doing to help with majority of this issues

• upgrade rewards= intel,SD,TD,MM,Trap,pz, fiends,svs,soft, basically everything
  -chat language translation to be auto

Observation

So many stores with tons of different currencies

Consequences

It’s messy, coins get wasted plus tons of clicking to identify where is what

Solution

Make it easy for us and you!! One giant store which is not locked behind any level or ranking one currency for all events and let people decide what they wanna get plus this store to have each and every item!! From all ongoing events! Current and past feature!! And before new feature is launched that should be add here on same day or advance

Observation

Daily sign ins

Consequences

Again so many different places for get your daily sign rewards from vip to board cast to behemoth to anniversary to path of water summit and much more!!

Solution

The moment you enter game there should be one place and that should do all sign in and get our rewards!!! Save our time!!!

Observation
Stop working on everything new
Consequences
Fix what’s needed right now & stop making us waste our time
Solution

1. Chat should auto translate to players default language no need to press translate for each and every comment
2. Dead alliances/settlement (90days of inactivity) should result in such things to be invisible on map
3. Behemoth trials= should have raid clear, it’s annoying to waste precious minutes on completing each level just to advance where as there as tons of events and only so many free minutes humans have to spend of game!
4. Mute option= able to have zero limit on block and mute people this should extend to megaphone usage even
5. Doxing, harassing, pedo so much happening ingame and yet as per your tos you do nothing= banning of such accounts should be your go to punishment 3rd strike should be ban of account
6. Behemoth trials, hero challenges, aircraft, explorer missions should be auto running in back ground like rapid passes which clears all levels as per player’s strength no more wasting our 5minutes each
7. Free transfer passes= should be ways to move out of toxic or dead state without spending real money or kidney for that matter

**Observation **
Gifting of items

consequences
Allowing players to have their own choice

solution
Backpack items, troops should be giftable!!

Give us option to undo our hero/chief gear

Convert our used hero frags back to general

And everything and anything should be able to be giftable let us decide on who we wanna share it with and should be free of charge!!!

[grave hornet]

Observation: intel rewards aren’t useful to older states

Consequence: players are receiving rewards from intel that they no longer require which means they can’t be used.

Suggested solution: Update intel rewards based on state age.

[shell temple]

Observation:
The laps in the event is too expensive. But players do not know how much is the
True cost of the Angelica resonating hero.

Consequence: Whether you are P2P or F2P, eventually, everyone will quit and hate the game.

Suggested Solution:
Player is asking for transparency on the true cost of Angelica resonating hero. Release the cost and make the laps in the event less expensive.

State number: 333
IGN: NoliferQ8

_ _

Observation:
The new hero Angelica is too expensive and hard to get.

Consequence: Mid spenders/f2p will have a huge disadvantage in the POW League. First they released Dylan, now they released another hero.

Suggested Solution:
Make the new hero easier to obtain and much cheaper.

State number: 333
IGN: NoliferQ8

[fallen vessel]

Observation: 

Most events require spending real money to win or get the rewards. And in some cases an exaggerated amount. 

Consequence: 

Player is unable to stay competetive with many as he cannot afford to pay out literally hundreds of dollars for Diamonds  to stay viable and keep up ingame.

Suggested Solution: 

How about creating some nice events that we do not need to pay to win. 

State number:

1045```

[noble ice]

Observation:
The new hero Angelica is too expensive and hard to get.

Consequence: Mid spenders/f2p will have a huge disadvantage in the POW League. First they released Dylan, now they released another hero.

Suggested Solution:
Make the new hero easier to obtain and much cheaper.

State number: 219
IGN: ・MOHA ・

[paper ridge]

Observation: Chef Maestro statue effect doesn't look the same as the preview displayed

Consequence: Players feel they have wasted money on something they've not received. The Statue effect is barely visible that you can't even tell there's an effect.

Solution: developers tweak the effect so it is more visible, similar to dragonball (a lot of players would prefer this) or devs refund me for my wasted funds.

[cobalt elk]

Observation: 

The majority of rewards in game are out of date and out of touch with the current game updates, from bunkers rewards (out of touch hero frags, combat manual etc.) without any consideration to quantities despite state merges, to event such as plague zone (3 years in game and still Jane frags prevails), infected lurker (Jarvis reign), 2-4 relocator in RR, SVS preparation stage (1k bio, 4 relocator, 8 hours march buff), dailies with 1 dino/gorilla frags that will take f2p/low spenders to see a handsome behemoth just a little after thy kingdom comes.

Consequence: 

No alliance in this game is made purely of 100 spenders, the majority of our alliances are formed from F2P players or low/medium spenders.

It might be true, from an income perspective, that those categories of players are insignificant to the developers, however, to the majority of us the spenders, this game is an extension of our social network, and the main reason many of us keep going, most of those insignificant players are either a second half, a healing heart, a brother, a sister or a dear friend, and it pain us seeing them leaving because of their frustration and struggle in being relevant. 

Suggested Solution: 

It cost nothing beside few coding to change those rewards, 5 dino frags instead of 1, replacing jane and Jarvis with limitless hero frags, improving alliance rewards and make them more relevant to current state hero level, dino etc.

It is your anniversary let be a gift from you to them.

Thanks,

State number: 521 
EROS

[torpid kite]

Observation: 
 We are so tired of these mudane, repetitive and silly time consuming tasks of the circuit board which is also included in the anniversary event , this goes for any event of similar nature. 

Consequence: 
Since vip 12 takes years to get (after 4 years most players are not even close) players are tired of talent reset and been asking for an easier way to reset talents , what was done is force players to do it even vip 12 which is annoying and a waste of allaince coins buying talent resets just for this .
No one wants to sit down and rename their behemoths 15 times,  no one wants to waste 2 AR to port to exact  cords on the map. Removing 50 decorations to put back is just silly 
Suggested Solution: 
Stop those tasks and let all the secret tasks be something simple , easy and not annoying like killing infected that intel adds on to points  , changing avatar,  talking to a contact , doing a few fiends are all okay .  Just stop with the senseless ones that are wasting time and items to do or is  just stupid like behemoth renaming

State number
182

[shell temple]

OBSERVATION:
The Angelica resonating hero being available in a gen 3 state.

CONSEQUENCE:
The new states won’t be able to use the Angelica hero that they paid for. Player stated that you can resonate her, but player won’t be able to upgrade her skills - which is pointless to a reso hero that needed to be level 4.

SUGGESTED SOLUTION:
Player is suggesting to have the hero Angelica to be removed and possibly refund the diamonds to people who bought the Angelica pack.

STATE #: 1180
IGN: M47

[fallen vessel]

Observation: 

The Duty Calls and Rays place are not spinning as expected. 

Consequence: 

Issue on players getting their rewards from spinning. 

Suggested Solution: 

This is a game bug, must be fixed. 

State number
1120

4🔼 0🔽

Observation: 

Behemoth trial and Path of Water events are always displaying data out of sync during the game. 

Consequence: 

Issue on players getting unconfortable on playing because of this bug. Every upon clicking, the game shows data out of sync. 

Suggested Solution: 

This is a game bug, must be fixed. 

State number
1120

3🔼 0🔽

Observation: 

Data Uploaded, must restart game and several crashing issues on the game. 

Consequence: 

Issue on players getting the trap rank because of too much crashing of the game. This not only happen on trap activities but also during CC and SvS, which is really irritating. 

Suggested Solution: 

This is a game bug, must be fixed. 

State number
1120

0🔼 0🔽

[unkempt garden]

Observation: All new events are RNG and gambling based

Consequence: Players cannot see the true potential cost of the rewards and are more inclined to spend additional amounts for the chance at a good deal. This leads to players essentially spending more for items than they were previously valued when available in bundles with transparent pricing

Suggested Solution: Stop the randomly decided rewards or make the average value of the rewards equal to the money being spent

[unkempt garden]

Observation: With the release of all the new generations of heroes and the revamped heroes so rapidly in the last few weeks, and the hero frag/potion updates, players do not have the requisite items to unlock heroes they didn't have

Consequence: Players within the same state/state range are on very unequal footing regarding hero options

Suggested solution: Provide a conversion option for hero fragments/capsules OR unlock all older generation of heroes

Observation: Berserker, Resilience, Control tags are invalid

Consequence: Players cannot clearly create strategies based on the game information provided regarding these "features"

Suggested Solution: Provide clarity, Fix the intended function, OR remove those tags from the hero generations/vouchers where they are attached

[torpid kite]

Observation: 
 Too many events tied to migo rank 

Consequence: 
Too many events are linked to migo rank that requires online  activity  at set times and if you can't make it because of real life responsibilities or time differences your migo  glory points suffer . One of the most important migo points is svs ranking which players need to log on for all or most of the duration to get a top spot , then we have rr, and koth which takes an hour . Alliance duels was added another hour event.

 Thank you for lowering heist rewards for migo espicially since it is a weekday  and it is very hard to attend and still it is an event easily missed since it is synced with so many events   and with real life there are always players missing that event so remove it from migo all together. 

Suggested Solution: 
Stop having so much events for migo , let sos feel like a game and not work.
Let migo just be based on dailies and main events like sotf and svs like how it used to be and not having every single event that players may not even want to play be attached to it  even with the changes to allaince duels,   many players  does not  want to play it or can not play it due to time  zones or commitments and it is unfair when active  , loyal players' migo ranking is affected because of real life or time differences.

State number
182

[split bay]

Observation: alliance duels one or 2 days prior to SVS or CC is a burden on state preparation for these more important events. You've given stronger opponents the ability to decimate a lower level alliance that has been matched for SVS.

Consequence: Even with the recent changes, settlement hits will happen regardless of no points for this action. The potential to go into SVS or CC with a full or nearly full hospital is high. Participation levels will be lower in these events as a result.

Suggested solution: if you must continue this event, time it for opposite weeks of SVS and CC. Eliminate settlement hits all together and increase point values on tower/building attacks and defense. Make recovery of wounded/losses like RR if it must be a weekly event.

State 740

[final swift]

Observation:
Resonated heroes can only be leveled up to a decent level by spending a crazy amount of money. They are also released way too often.

Consequence:
This creates an imbalance in the game as F2P and low/mid spenders have no chance of competing. Even big spenders are getting fed up and stop spending or quit altogether.

Suggested Solution:
Firstly slow down the pace of releasing resonating heroes. Back when we had Daryl and Joker, Mikoto etc there was a reasonable amount of time to build up the hero. Also, bring back events for these heroes where fragments can be acquired. Daryl, Wacko, Joker, they all had dedicated event with tasks and challenges that kept players engaged and rewarded their efforts with fragments.

State number
539

[shadow plinth]

Observation:
4 of member players were inactive in middle of POW Summit

Consequence:
We cannot play POW Summit until week 3 since I don't have option to kick members/invite members

Suggested Solution:
Let us kick 1 members and invite 1 member who didn't have team than accepting AFK/Inactive players just for rewards

State
1001

[cinder radish]

Observation:
March capacity is raising and therefore people sending large amount of troops to trap rally, 260k, 270k and even 300k+

Consequence:
Most rallies can only fit 4 joiners, can't even send a full march to weak rallies if you have slow fingers

Solution:
Expand trap rally capacity exclusively for trap

State number
248

[bright wyvern]

Observation:
As states grow, and more players become increasingly frustrating with the devs and their antics, more accts are being abandoned. We are limited in the amount of forced evictions we have per governor term.

Consequences:
Possibly losing more returning players who may have had to been burned out of their previous alliance's hive. Not necessarily the devs fault they didn't communicate their actions before leaving the game for a period of time but real life happens.

Solution:
Allow R5s a number of evictions every month. Leaders should be able to handle their own hives. They handle everything else when it comes to building, organizing and promotion of growth of their alliance, this should be included.

State: ALL

[bright wyvern]

Observation:
Since the release of Limitless Heroes, SVS/SOTF Hero Frag task has been replaced with Hero Completion Capsules. Frags, Capsules AND Completion potions are all required to level up our new gen heroes now, yet only the capsules count for points. Additionally, most tasks repeat over two days, why are you limiting the use of Crystal Splinters and Treasure Capsules usage for points to only one day of the SVS/SOTF week?

Consequences:
More frustrated players, especially F2P/Low/Mod Spenders, which leads to less activity

Solution:
If you are going to completely change how you require hero/gear/building/research upgrades, please include all important factors to point breakdown. Similar to how Hero gear parts and Hero Gear designs garner different points, so should Hero Completion. As well as, allow the use of Crystal Splinters/T12 Research and Treasure Capsules to span at least two days of the cross state events.

State: 744, 887

[main holly]

Observation:
Every day there are more people who abandon many to have 4-5 or more alternative accounts that take up a lot of time or simply abandon everything, making their ghost account help alliances to be higher in the rankings without real players.

Consequences:
Affecting game play

Suggest solution:

1. clear inactive character states,
   90 days inactive alliance expulsions and relocation
   180 days inactive character removal
2. Give the opportunity to donate backpack and character troops to another before deleting character
   I think that these options would free up the servers and reveal the real number of people in each state

State 182
By player= Tocho#8188

upvote 8, down vote 4

Observation:

Hey devs, what the hell are you guys doing with Duel Alliance?? Rank 2 can fight Rank 12?? What the hell is going on here?

Consequences

Affecting game progress

Solution:

Improve matching rank2 can’t be matched against rank12 how is that fair

By player= rexlotus

upvote9, downvote 1

[manic bane]

Observation

On 28 August SOS released 3 Gens of Heroes Gen 13-15 in States 546-624 after skipping those States on the normal release cycle.

546-624 are being given a 12 week grace period to upgrade these heroes before joining the wider matchmaking pool some of which would already have had these heroes for some time.

SoS said“they would introduce ways to acquire gen 13/14” To date, we have received nothing meanwhile we move toward the wider pool in 2 1/2mths.

As an additional insult – The Gen 13/14 heroes that were held already were transferred to Limitless as full Rookie resets – even though they were General rank before.

Consequence

• States 546-624 at a major disadvantage at having to update 9 Limitless heroes in the normal 3 month release period. Other states have received these heroes and had time to work on them in a normal cycle, making them useful in 2nd, 3rd, 4th marches etc.

• Gen 15 was released along with Gen 13/14. No additional materials were given. Simply put – there are not enough obtainable materials to upgrade 9 heroes together and is unfair

• Story missions cannot be started as many have not even located early heroes like Jeb, Trish or Lucky, further pushing back their development. If they can be done - later level Story Missions fail as the heroes have not been ranked yet.

• Correct Resonating heroes cannot be paired – some have not located Wolfe or Jeb, devaluing the purchase of the resonating hero

• States 546-624 are denied the benefit of having a normal 3month release cycle to work on the heroes – others states received that benefit

Solution
Devs need to help these states they rushed through by providing materials, story missions and locater capsules just like every other State has had the benefit of receiving.

• Correct transfer Rank of existing Gen 13/14 to reflect previous Ranking
• Provide locator capsules asap so Story Missions can be started
• Provide materials to upgrade gens 13/14

[rich topaz]

Observation:

alliance duels. Matched with a dead alliance that hasn’t even placed the buildings. Also matched with alliance that decided to tear down the buildings before the warfare stage.

Consequences:
Alliance can’t fight and get migo points. Loss of migo points for everyone.

Solution:

To match for duels, alliance should place the buildings. Once the buildings are placed and matchmaking has started, buildings cannot be removed. That way nobody will match with an alliance that haven’t even placed the buildings. And any other alliance won’t be able to tear down the buildings and leaving everyone without points.

[eager raptor]

Observation: 
 Alliance Duals

Consequence: 
Getting kicked four times in thirty minutes! All players

Suggested Solution: 
Fix events or just delete them, what a waste of time!
I spend more time reporting errors than I do playing the game 
State number
430

[rotund glacier]

Observation: 
 Alliance Duals

Consequence: 
Not receiving 100% losses back after event

Suggested Solution: 
Do better 

State:
763

[eager raptor]

Observation: 
 Alliance Duals

Consequence: 
Game kicks you then asks for 4000 biocaps to cross state to play again? You have to be kidding me! I have plenty of relocators. It’s a joke ! Oh and the scoring froze! ANOTHER BROKEN DUMB EVENT

Suggested Solution: 
COMPENSATION! We should have won easy but kicks players then asks for biocaps to renter! Scrap it another useless frustrating event 
State number
430

[late shard]

Observation:
To have and use Stamina is an essential part of the game. That means we need Stamina to grow, progress and do all these nonsense repetetive events, that suck our Stamina to zero, and the rate at which it refreshes is way to little way to slow.

Or we are forced to use Biocaps to have enough Stamina and or we have to buy them for real currency. This game is, the way it is made, is only for High Spenders, which will not carry this game that far. It is getting boring. Better is, list this game as Pay to Win and not Free to Play. There are other games Pay to Play that are cheaper than this game

Consequence:
This impacts many many players, making it hard for them to compete against the High Spenders, making the unattractive, and therfore leaving, as a result this game is not growing, it is stagnating

**Suggested Solution: **
Raise the rate at which Stamina refreshes (time & amount) or get rid of 50% of the crap events that suck Stamina and trying to FORCE us to spend money we do not have to spare. Or reduce the Stamina costs for Rallies from 25 to 15

State number
SGT Pain R4
State 1045

[iron peak]

Observation:
A big mess. Some examples:

• Rename behemont task in Hopefest. We got no behemonts...
• Players P6, P7 in RR. We only got P5 yet
• getting opponent in (previous) SvS which is about twice as strong as we are and (probably) has some state event running giving massive buffs (unlike us)
  ...

Consequence:
Players frustrated, game unplayable

Suggested Solution:
Think carefully about all consequences when you try to "improve" the game
Significantly redesign your pairing algorithms.

State number
1065

[vernal lava]

Observation:
Dreadbeasts do not give svs points for killing infected

Consequence:
Players wasted stamina for no points as they assumed they did

**Suggested Solution: **
Include dreadbeasts in killing infected

State number
BFF Glow R4
State 718

[shell temple]

• OBSERVATION:
  According to player, Why does the game developers need constant, repetitive feedback about the same issues that hasn’t been fixed?

• CONSEQUENCE:
  Players are accepting broken gameplay and left to workout how to work around game issues.

• SUGGESTED SOLUTION:
  FP to fix game as per their previous announcements.

• STATE #: 33

[torpid kite]

Observation: 
 Surprise tasks are unfair and a waste of items

Consequence: 
Why are some players doing the tasks and getting the task completed as it should while others have to do double or triple the task for example today I needed to use 8 talent resets to get my crate , that's 8 resets wasted , time wasted,  coins wasted just for some bios. Fix your game. Stop these stupid tasks that require item usage and are annoying espicially since you all lack the brain cells to make it work properly 

Suggested Solution: 
Fix  your game 

State number
Affected players in all states

[azure canopy]

Observation:
Setting a maximum experience per stage in the Hopefest Handbook is a silly thought from the point of view of a player that is either F2P or just a mid-spender. Even as a F2P or mid-spender, those 1200 points are easily reached in no time.

Consequence:
If those players (F2P and mid-spenders) are not buying any levels, they are at a disadvantage to the regular spenders because they will have to wait for the stage reset.

Suggested Solution:
Remove the points cap in that event and let the players perform their tasks without restrictions so they can keep up with every other player.

State number
244

[pseudo hound]

Observation: Rally times for Plague Zones (PZ) are changed to minimum of 5 minutes and maximum of 1 hour
Consequence: PZ duration is only 30 minutes and won't have enough time to finish for bigger levels and points
Suggested Solution: Revert to the old times of 1, 2, 3, and 5 minutes.

[river timber]

Observation:
Alliance Duals is an useless event

Consequence:
Match with alliance who don't fight... how you want to have the hard points for migo???? Another useless even for the "rewards" it give

Suggested Solution:
We have enough event.. remove this one

State number
670

[ocean crest]

Observation:
Alliance Duel connected to Featured MiGO points

Consequence: The first week of Alliance Duel gave so much advantage for whale players to burn lots of Settlements, giving them huge points for Featured MiGO points. The second week you put zero points now when we hit settlements, we only getting very low merit points

Suggested Solution. Reset the Featured MiGO points to be fair and square for F2P to Mid players. Compensation as well because your Set as Leader Button when doing garrison in Alliance Duel Towers and Control Center is not working, leaving only the stats of the first member went inside the tower

State Number
216

[shadow plinth]

Observation:
Android and Apple don't have update in same time , this has already created a disadvantage in the past

Consequence:
Creates a gap of several days between versions

Suggested Solution:
apple approved before releasing on android as it looks like not fair for apple players with a 2-3 days delay

State number
314

[calm girder]

Observation: 12 hours shield
Can you consider including 12 hour shield in the game? the 24-hour one is very expensive and the 8-hour one lasts a short time, time zone UTC - want to have a peaceful night's sleep before SvS without having to spend 4k on the 24-hour shield.

Consequences: me sad spending 4k bios or being burned because I wanted to sleep more than 6 hours on Saturday and didn't renew my shield

Solution: 12 hours shield

state: 244

[abstract sand]

Observation:
The garrison leader change feature has been 'temporarily' disabled.

Consequence:
The fastest person will be in whatever building first not the strongest. I don't think I have to explain why this is a disadvantage for every event, even more with SvS and reservoir raid coming. Rally initiators have an easy win because by the time you kicked everyone out so strongest person is on garrison (if you are even able due to the glitches), buildings are empty, half empty or still the fastest person and not the strongest is on garrison. Rallying it back takes 5+ minutes in which the enemy can gather points easily.

Suggested solution:
Bring back the feature asap. It's unbelievable it's even disabled for such a long time.

State: all

[torpid kite]

Observation: 
 No talent reset in store 

Consequence: 
Makes no sense to spend 6000 biocaps to complete the task or more cause some players had to do more than 3 times . Again this  shows how silly this is, imagine forgetting to buy a few resets in store  for this and stayed on for the start of surprise task to see the warning of this

Suggested Solution: 
Stop this task and the other tasks that require valuable item usage 

State number
All states

[wicked swift]

Observation: 
Our little alliance finally decided to give the Escort Mission event a try.  What I observed was that any chests that dropped only had a limited number of loot attempts.   Until your march returns to the train, you’re unable to loot a chest even if you did the most damage to the zombie that just dropped the chest.

Consequence: 
Limiting the number of times a chest can be looted while also disallowing someone to loot a chest because they have not yet returned to the train does not promote teamwork.  It gives incentive to others to stop fighting so that they can loot immediately.

Suggested Solution: 
Make the chests that drop lootable by all members of the event - or at least by all the members that contributed damage to the zombie that dropped the chest.

State number
1110

[weary sedge]

Observation: 
- Hitting the towers/Center gives a very less amount of points. 
- Not all members fit in the buildings and can get points

Consequence: 
People getting bad Rankings in Featured Leaderboard and are not able to get better Rankings cause of the low amount of points you can get. 

Suggested Solution: 
- bring back solo points for hitting tiles and HQs (we are getting 90% of Troops back now) 
- Solopoints for Occupation time in Center and towers 
- reset the featured leaderboard, so everyone has a fair chance for a good Ranking
- increase hospital capacity

Player ID: .smolpauly```

[dusty plinth]

Observation migo poits stolen from alliance during alliance duels is a silly idea.

Consequences as per usual the matching in alliance duels is as excelent as ever. (Sarcasm inserted) top alliances are going against weaker alliances as the matched are nor within a rank of 3 from your rank. This is disheartening to small free to play and small time pay to play.

Suggested solution remove this feature altogether and restore migo points and rank to alliances.

[shadow plinth]

Observation: update said less losses for castles under attack, but enemy attacked our unbubbled members even though there were no points, and they lost 700k troops per hit. Even with 90% back, thats a big loss. And 2 days before svs, our hospitals, enlistment is full.

Consequence: more players quitting

Suggested solution: fix alliance duels to give proper points for towers and center, no settlement attacks

State number: all states

Observation:
Alliance battle gives way too few points compared to MIGO requirements. Even if joining several rallies, garrisoning in a tower under attack, plus several solo attacks (which give pretty much nothing and actually hurts the score I learned) I still only got around 1/4 of the points needed for the MIGO milestone. I could not join more rallies or garrison more towers because we are a big alliance and, well, they fill up fast! Also due to game mechanics weaker players are not wanted in rallies anyway.

Consequence:
It discourages players (especially "weaker" ones) from working on MIGO completion. There is no reason for the milestone point limit being that high. All other milestones (apart from ranking milestones) are achievable by just consistently playing the game.

Suggested solution:
Lower the score limit by like a lot.

State number:
555 (but affects all with the latest MIGO).

[lean ember]

Bravo just bravo!!!

Observation

No one NO ONE RECORDS OR TAKE SCREENSHOTS OF EVERY CLICK THEY DO IN GAME

Consequences

You have stupid way to submit issues ingame…. Go through 1000 hops to get one ticket submitted which is not auto answered and closed…. Then finally you get a reply and asking for screenshots or recording just how? How do you expect a person to provide a screen recording of tried to update gear and did not give points for svs, and now all the gear materials gone bloody onions allllllll gear materials gone!!!!

Solution!!!!

STOP BLOODY ASKING FOR SCREENSHOTS when u can easily check from your backend!!

Bravo the person already quit the game deleted his troops and emptied his account!!! This kind of incompetency is what’s driving people away from your bloody game!!! This was last nail for him!!! Customer service is no help…. Inspite of saying unable to provide screenshots and recording reply is we can’t help???? Like seriously????? Guy spend tons of money on this game and this is what you do JUST A BLOODY BRAVO

[thick stratus]

That and get rid of that "special reso hero" you can only get by spending $50k on this game!

[safe sun]

Observation:

1. Alliance Duel still isnt working as an event. Within a few rally's hospitals are full and enlistment is stacking up, most players were done after 5 mins

2. March times were also screwed up, the launch button said one time and the actual march time was super slow and at least 1 min longer (like walking across grey in CC)

Consequence: Players dont want to play duel, literally get the point for migo and then done. It over in 10 min

Suggested solution: Fix march time bug, and better solution for hospitals and players loosing loads of troops

State number: all states

[clear matrix]

Observation:
For the second time Alliance Duel does not work as promised. 90% of troops returned is not the same as all troops returned, and such a promise has led many to either kill their troops unknowingly or to the more sceptical of event promises to spend weeks worth of speedups. This leaves alliances and players, particularly weaker ones, in a very bad position just before weekend events, and costs resources that take a lot more than one week to recover. Setting up healer bots and spending should not be a solution to the problems this event creates.

Consequences:
Already the rapid increase of events tires players. This events adds a cost in time, resources and for many actual money, and leaves participants severely diminished for facilities and capital. Troops are not healed or replenished in such a rate that, short of massive spending, the setbacks can be recovered without it making the game experience even more frustrating and unfair

Solution:
Cancel this event and give appropiate recovery items to the affected. And don't relaunch the event until the issues that plague it are fixed. testing it live, and misleading people on how it will work, is not a good approach and is angering a lot of players.

State Number: 878, 1000, affects all states with the event

[desert horizon]

Observation:
The new PoW tournament only allows 8 players to join a team.

Consequences:
In older states, where many same-timezone players quit due to the pricing model of SoS, the remaining people are forced by the game to found a new inter-timezone alliance. With only 8 people in a PoW team, the chances are pretty high (100%) that not all people share the same time zone. So its pretty hard (i.e. impossible in our case) to get 5 people joining a match.

Solution:
Allow more players in a team.
Think about such consequences beforehand.

State Number: I guess mostly old states

P.S.: alternative FP solution: limit the number of members to 5, and let us pay 4,99 for each missing player to be replaced by a gorilla-dino-robot 😏

[torpid kite]

Observation: 
 Forcing players to play alliance duels will cause players to quit also the timing of the event  is stupid,  today is Wednesday and svs is Saturday when we need empty hospitals and enlistment . Match making unfair. 

Consequence: 
Matched with an alliance whose rallies could not budge us , filled  their hospitals fast and it made no sense for them to continue . Match making is so screwed up. It is insane expecting players to use all thier heals or stay on to heal before svs. It is also disgusting forcing players to playing this  event  due to migo and other mini events in game  like heist , rr , koth that players don't even want to play.


Suggested Solution: 
For the very least remove alliance duels  from migo ranking
But the best thing to do is remove the event entirely from the game since it is laced with negative feedback of all shorts 
If you guys want to keep forcing it on us let rewards be for the entire alliance and not individuals because 
1 not all members can fit in rallies and towers
2 time restraints ,some can't play but still deserve rewards cause it is unfair for players to miss rewards cause they cant play at set time. (An allaince chooses a time where the majority can play and it sad a handful of people keep missing out on good and needed rewards because of real life or time zones 
3 no hospital or enlistment,  let it be like mining mayhem or rr and normal troops are not affected 
4 players opt in to play so players who does not want to play stay safe

Stop, just stop with new events no one asked for and no one wants. 



State number
All states

[jade jungle]

Observation:
Alliances hide their alliance duel building territory behind tower walls

Consequences:
impossible to fight, uneven fight, one side can't attack and get points, almost similar outcome as if one side removed buildings

Suggested Solution:
just delete the event, remove importance in world event, let only alliances play who want to, don't force each and everyone

[lucid mulch]

Observation: player has observed dissatisfaction with alliance duels. Rules about enforcing truce are unclear. And times for war declaration are not written in rules.

Consequence:
As a consequence, players are being picked off and matched with alliances, they do not wish to fight. It is unclear whether or not the enforce truce button ever existed because the window for using it is so small.

Suggested solution: players, suggest, clarifying rules, or reducing the number of rounds a team can be declared war upon. Using the enforce button also after being picked by an alliance or use war stamps also in other rounds to have a better matching.

[unkempt garden]

Observation: Duels are 1 day before bunkers, which are 1 day before svs, which is 1 day before reservoir

Consequence: Players cannot participate properly in any event as they need to hold troops back for the following day so as not to have everything enlisted, hospitalized, or dead

Suggested Solution: Stagger the popular events properly and eliminate the events players don't want to participate in

[regal galleon]

Observation:
The Descriptions of Event Alliance duel troop return is different in game vs on discord. Player don’t know, if they will recive all troops (like in rules in game) or 90% of dead troops (which was actually the case and posted on discord, or mail after alliance duel)

Consequence:
The players don’t know if they will get back all troops or not.

Suggested solution:
The information about this event should be the same on all channels; it is misleading. if rules are changed, players should be informed

[dire solar]

Observation:
Alliance duels viability

Consequence:
This event provides 1 side absolutely nothing, and is skewed in that stronger players will always pick weaker players to attack, they have more coins and can outbid the smaller players. You may change the rank to within 3 but sometimes the gap in between even the next in line is immense. You can not take something so broken and apply a quick fix with a few tweaks, if it's completely broken tweaking just leaves it mostly broken still. This event may have started out with well intentions to bring entertainment and enjoyment to your player base but you have had thousands tell you for a week now they do not want it.

Suggested Solution:
Simply chuck the entire event out the window, its worthless to every losing alliance and alliance member. If you feel you have to proceed with it then figure out a way to not have days and days worth of repairs, enlistment and some lost troops right before svs and rr. Provide a reason for putting up with that kind of loss to the losing side as well because it is definitely not worth it right now.

State number
881

[remote carbon]

Observation: Alliance Duels Troop Loss

Consequence: The way it is now the player has 1.6 mil in enlistment and a full hospital after facing an opponent of unequal power. This is especially problematic due to svs in just a few days

Suggested Solution: Restore troops such as with reservoir raid and also fix the matching process. This way troops are returned and the matching will be equal.

State number: 367

[rocky heath]

Observation: gear upgrades being maxed in older states. Ie: chief gear, hero gear, badges

Consequence: people are collecting so many parts for those gears and have nothing to do with them. They are also unable to use them for points during events.

Suggested solution: create new levels of gear or give the opportunity to recycle them with better rewards.

State number: all older states

Observation: you have to use regular stamina for explorer missions in intel instead of the bread for the other explorer missions.

Consequence: you run out of stamina for intel and end up having to use bios to complete them or skip intel.

Suggested solution: allow for bread to be used for intel explorer missions instead of regular stamina so that it can be used for other missions.

State number: All states

[unkempt garden]

Observation: Some speedups become less valuable to players at different stages of the game

Consequence: backpacks full of things not needed and empty of things needed

Suggested solution: conversion for speedups to other types

[rose sedge]

Observation: the matchmaking is no longer working and hasn’t been. (Too many have complained about this and we are continuously going unheard.)

Consequences: we are constantly being matched with states for svs (don’t get me started on other events) that we clearly don’t have the power to truly fight. It seems top inactive players are being taken into account when it shouldn’t be. Why hasn’t this been fixed?

Solution: take the inactives in a state into account with matchmaking. Give us a state merger rather than state transfers. Some states actually have decent spenders that are attached to their state and want to keep spending IN their state. I understand money is more important to some, but give and take. Game takes too much with giving VERY little.

[storm spindle]

Observation : State mergers stopped

Consequences : Players are forced to spend for transfer tickets or buying them forcing them to slow their growth rate.

Solution : Bring Em’ Back !!!

[small flume]

Observation:
The changes regarding 90% troops back for Alliance Duel are great. But we cant attack settlements and also get not enough points in towers.

Consequence:
When event-buildings are not attacked, people dont get points.

Solution: let us hit settlements and also add points for occupation time. Then this event could really be fun

[eager raptor]

Observation: 
 Alliance Duals / expensive waste of time, players have days of healing before SVS? Complete disadvantage! Most players couldn’t gain points! Then! Take Migo points from loosing alliance/ that’s rude!

Consequence: 
No one will register- it’s cheaper to buy those Migo points than play Alliance duals

Suggested Solution:  Delete Alliance duals  

State number
133 & 430

[mystic sedge]

Observation: 
 [Alliance Duels is just big waste of time with no benefits or enjoyment whatsoever]

Consequence: 
[Negative. Players spend time, rss and not able to close minimum for MIGO. I personally got 47K points and 5 days of healing. For WHAT? And I think this question asking all SOS community right now. And right now in top ranks for this event are players who were burning settlements in 1st week and this not gonna be changed because this event doesn’t work]

Suggested Solution: 
[1. We know SOS just adopted this event from another games, since they are not able to do anything creative, hence… Put some loot/rewards in that buildings which we attack and protect. 10 crystal splinters per minute per player for example from tower and 20 crystal splinters per minute from Control Center, or another valuable rss, make it worth something … because right now this event is big WASTE 
2. Or remove this event completely ]

State number
[704]```

[strong python]

Observation:
0 score in alliance duel after 1 hour attendance and play. We played only towers and cc as agreed with opponent. Towers and cc can't be destroyed in 1 hour time, maybe only if u dominate heavy and do 3 towers simultaneously right at the beginning. Points were acquired only in fight so AGAIN our defending team didn't score if there was no attack on our towers..thats a huge issue for me. Those players took their valuable time to attend and play and guard and got nothing for it. 0. Why would they attend ever again?

Consequence:
They won't play any more, specially weaker players that can't get in to a rally

Suggested solution:
Occupation points MUST be introduced. Its not their fault opponent didnt hit our buildings - they played thus they have to get something for it. Basicly, u score only if u attack and ONLY if opponent is willing to play. Our opponent withdraw at one point and there was no way to score

State number:
All

[fair mural]

Observation:
As most of players put all their decorations on the island without taking the time to arrange said decorations, most islands look like my grandparents attic. The problem is, islands are crowded and to upgrade a decoration we still have to click on it first, which is complicated with so many different statues.

Consequence: players lose a huge amount of time trying to upgrade their statues. Time they need to play especially with all the events currently ongoing. That is frustrating.

Solution:
Allow players to upgrade their decorations via the build tab, that is already existing. It would be faster, easier and would ensure no one misses an upgrade they might actually need.

State: 530 (and all other)

[fair mural]

Observation:
Alliance Duel still needs some adjustments to ensure a better and fairer game. Truce times aren’t respected, huge power gaps, solo points are hard to get and no real motivation for players to participate.

Consequence:
More and more alliances will simply skip the event and alliances who actually want to play have a hard time of finding a worthy match.

Suggestions :

• It should not be possible to declare war during the truce time of an alliance. The alliance select the truce time due to activity and is most like only limited online at this time. Hence war declaration is auto approved.
• Interduce buffs like RR talents to close the huge power gap.
• Interduce ways to collect solo points e.g., allow tile fights or special solo fights buildings.
• Interduce auto heal / enlistment after the event or send us RSS & Speed ups / enlistment coins for healing / enlisting.
• Interduce +/- 3HQ level settlement hits for points
• Defender should get 100% troops back and the full amount of plundered RSS
• Add rewards for play the event. E.g., AD store
• Don't change the rules during the war day like you did yesterday (14/09/23). e.g., reduce troops back to 90% but in game message says 100%! This is very confusing and not really fair

State: 1-1014

[hushed stump]

Observation:
Alliance Duel is an event that doesn’t follow its own rules.

Consequence:
Player frustration, unnecessary number of days of healing, uses actual Speedups to heal troops back.

Suggested solution:

• Keep minimal wounded the same as the first Duel iteration
• No settlement or tile attacks
• Appoint Leader option reinstated
• More points garrisoning towers

State number
121

[lucid mulch]

Observation: player has observed a need for the assembly point to be upgraded.
1 . Current taps are becoming inadequate for the need of T12 troops. As it stands one tap is worth five minutes and 20 twenty seconds.
2 . The maximum capacity of reinforcement is 839k while maximum rally attacking the settlement maybe 1.8m.

Consequence: The consequence of the current assembly point lvl 30 is:
1 . That it is helpful on T10 (HQ30) but not efficient to heal T 12 troops on downtime in between events.

Suggested solution: Player suggests, allowing the upgrade of the assembly point from level 30 to level 43, this would allow for time duration Per tap as opposed to the current 5:20 we have now, and more reinforcement capacity for defending our friends at least equal or close to the maximum rally capacity.

[alpine moon]

This channel is for feedback reporting. Discussion should happen here please: https://discord.com/channels/555639568053829632/925537952652730368

[sullen badge]

Observation:
Purchasing bundles for star ascension, players aren’t 100% guarantee to win while playing the event.
Consequences:
Players are frustrated and feels cheated as they spent money but most of the time they get nothing as rewards from the event.
Suggested solution:
Fix the draw rate to increase the chance of getting reward for this event.

Player : rid3rs123
State : General

** 3 upvotes & 4 down votes **

[hidden carbon]

Observation:
I wonder if it really takes a lot of work for developers to update bunker rewards? Why after almost 4 years of playing in the bunker we get purple fragments and XP books that are garbage. Is it really that hard to put better rewards in bunkers? A similar situation in the rewards in the capital. Almost 4 years, we've been getting medals that even f2p players don't need. Is it difficult to add medal certificates, plasma, monkey parts there?

Consequence:
The rewards from fortress are outdated and are things that players from older states don’t need anymore the rewards should be something that progress just like how the state progress

Suggested Solution:
You can add many types of rewards, each will be better than what we have now. Plasma/Poly/Crystals/Medal Certificates/Behemoth parts. There may be even more speedups but please remove these worthless rewards like purple fragments and xp books. It should be a shame for developers that after a few years we still get the same rewards in the bunker and the capital... and the rewards should reflect on the age of the state and should be things that the players in that state needs

State number
33

[fresh merlin]

Observation:
Alliances duels, all the event is the issue

Consequence:
1- Seems like the event wasn't tested correctly, was brought on and many corrections were made after it was live.

2- One third of our hive got burn to zero, why should this be allow. Some players are tired and think about quitthe game.

3- Matching is really bad, how can we beat or defend against an alliance with 6-7 big players, when we only have one big player.

4- Now how can we are supposed to do CC and RR this weekend, when everyone hospital is full or overflowing.
My hospital as 900k capacity and is full, plenty players have smaller hospital.
And it seems that troops get injured easily in that event compared to other.
We have too many event and not enough resources and speed-up to recover between each of them.

5- All those troops injuries for what rewards actually??

Suggested Solution:
1- Better tested before bringing it live, devs always seems to be rushed.

2- Event is about attacking 3 towers and one main building, why not limit the attack to those and or settlements inside that zone. Everyone outside that zone, cannot reinforce building and cannot be attack.

3- Perfect the matching system.

4- Do like RR, bigger hospitals for the event and all troops are healed right after it is over.

5- Only give MIGO points, what's the point of spending all that time and having all those injuries for ZERO reward.

State number
196

[mild forge]

More alliance duels feedback
Observation:
Alliance duels. Again. The points awarded are not clear. The defending team struggle to achieve enough points for the Migo tasks. Whilst the losses are now controlled, there are way too many wounded troops for the rewards. Players have full hospitals with SvS just 2 days away and no time for healing. The glory points were not reset from the previous week when excessive points were earned from troop settlement kills.

Consequence:
Migo points and glory points are unbalanced. Players are demotivated and unhappy with the effort v outcomes

Suggested Solution:
Remove glory points from settlement attacks in week 1. Equalise defending points and make it worth players’ time to defend buildings. Most benefit more from simply skipping the event with the cheat coin. Please bin this event from future Migo
State number
823

[true light]

Observation:
Tasks required in bring them back event are not matching the current game events

Consequence:
Tasks cannot be done

Suggested Solution:
Update the tasks

State number
All of them

[main holly]

Observation

In Alliance Duel, it should not be possible to declare a war to an alliance that did not build the center / towers.

Consequences

Auto wins do not give any Migo points

Solution

Alliance duel= alliances which did not behold towers should not be part of matching pool

By player= hu52ar

upvote 13, down vote 2

[sacred hamlet]

Observation: Completion capsules for gen 7-12 are very hard to get.
Consequence: We are not able (anymore) to upgrade these heroes, since gold fragments can't be used anymore.
Suggested Solution: Implement Explore Story Missions like was done for gen 13 + 14, so we are able to collect capsules and boxes which are need to upgrade their completion-stats, -level and -profile.

[river raven]

Observation

Intel Post, receiving T2 troops as a reward for gold coloured rescue.

Consequences,

I end up having thousands of useless troops that I have to waste time and resources upgraded to T12.

Solution,

Amend the rewards to make it beneficial to complete the task.

By player, Chappers

State, 821

[sinful night]

*FEEDBACK^
Observation:
Please take away sharing delay in Alliance chat

Consequence:
During SvS we can not share who needs reinforcements quickly

Suggested Solution:
Put it back to how it was

State number
Affects all states!

[spice turtle]

Reporting

Observation

All of my HQ skins from 3 years are missing. They aren't the permanent ones rather the 1 day, 3day 7 day and 15 day ones. I never used them and they are all just gone many of which I bought.

Consequences,

I have lost my ability to use them if I choose and gain collection points for them. It also makes it hard to trust the devs when several of those were purchased as part of a bundle in events at the time.

Solution,

Return my hqs or compensate with equal value skin tickets because I could have traded them in at recycling in bag for skin tickets if I didn't want them.

By player, $ami

State, 54

[solid raptor]

 Observation:
  Given the latest developments in the game, it is impossible to defend the attack of a "strong" player, whether in solo or regiment against a "normal" player.  An attack by a P13, with full heroes/plane/dino against a p10 with a high level but not full, with reinforcements from all the strong players in the alliance, p10 and high levels to be F2P.

 Consequence:
 Thousands and thousands of dead troops, hospital and enlistment full of both that player and all those who reinforce him.
 Suggested Solution:
 Let's see if you can find a solution once and for all because it is impossible to play like this.  No event is possible if there is a P2W player of these characteristics.  It is impossible to try to defend.  We are not talking about losing an attack and losing some troops, we are talking about that player attacking and leaving the attacked player at 0 and the attacker barely has 2000-5000 wounded troops.  can't play

 State number
 188```

[weary sedge]

Observation: 
Changing garrison lead function is disabled. Even during SVS!
Setting Leaders is essential to setting the size of the garrison!

Consequence: 
Players cant Set garrison leads in their favour.
- capacity loss in garrison
- Stats loss in garrison

Suggested Solution: 
Bring it back as soon as possible !

State number
All States```

[fossil glen]

Observation:
SvS lagged for the first time and it was horrible !

Consequence:
Players unable to strategize properly (double rallies, heal, recon etc)

Suggested Solution:
Fix the game please !
Make it optimized, I am running it on a 12core CPU, 32GB RAM.
Someone suggests to clear cache, do this, do that, oh please, I run AAA titles on full graphics! The game was running fine before the war began. The last SvS was smooth, no such problems arose.

[split bay]

Observation: Matching in RR has become ludicrous! How is this an equitable match???

Consequences: yet another event that people will stop participating in.

Solution: FIX IT and all the bugs and glitches while you're at it. Had to restart the game multiple times in the middle of SvS this morning! Gaming experience has been lacking lately!

State 740 and all the rest getting matched like this

[torpid kite]

Observation: 
 Skin collection for morale since it is a,thing now

Consequence: 
Now leads and players who may not be interested in a certain skin has to spend tickets or event items on a skin they may not like just to complete a set

Suggested Solution: 
Stop increasing set skin collections numbers , we have enough sets already and whales are already strong enough to solo all f2p and low spenders so no need to further the gap of players with  something like skin collections 

State number
All

Observation: 
 There is not enough level 5 fiends and about time levels raised or rewards 

Consequence: 
Killing fiends for infected day is frustrating being put to rally a fiend with a rally on it already.  Sometimes resulting in doing lower fiends and even doing 3 fiends depending on the time you do it many times there is no available fiends 

Suggested Solution: 
Increase fiends amount
Faster spawn rates
Increase fiend levels to 10 or increase rewards for level 4 and 5

State number
All

[dire solar]

Observation:
While garrisoning buildings during events all players should be able to tell the composition of approaching rallies

Consequence:
Allows for a more accurate way of defending and not a rock paper scissors approach

Suggested Solution:
allow all to see the composition of incoming rallies, place it on the war tab

State number
407

Observation: fix recon reports, we have to manually do the math to know how many troops are garrisoned
Consequence:
slows down battle times

Suggested Solution:
show an over all total of troops inside any building being garrisoned

State number
407

Observation:
During pvp events there should be a limit of just 1 behemoth counting not 8

Consequence:
makes f2p less valuable and unable to partake in events

Suggested Solution:
by making pvp events use only one behemoths stats then f2p would be able to once again participate fully in those events

State number
676

[weary sedge]

Observation: 
Tasks im bring em back arent doable. Players cant participate in Events or Events are not running at the moment. 

Consequence: 
Tasks cant be done

Suggested Solution: 
Add only Tasks that are possible to do !

State number
744```

[untold raft]

Observation:
In a busy state we are constantly running out of level 9 resource tiles. Even during normal days.
And it's extremely annoying during gathering days in events like SvS, where you often have to search manually for 15 minutes to find a free level 9 tile - this is a highly frustrating waste of time.

Consequence:
Annoyed players, not enjoying the game

Suggested Solution:
Span more level 9 tiles, remove the lower level tiles in those areas. No one needs level 1-8 when they have a much lower gathering rate.

State number
All states affected, mine is 589

Observation:
Several events require to recall all marches from gathering or other buildings, some more even automatically do this without any warning.

Consequence:

• Half empty tiles left behind
• Reinforcements withdrawn
• after events more time is wasted with sending back those marches
• can't quickly do those events, because of above issues
• Those events are less likely being played
• Annoyed players, not enjoying the game

Suggested Solution:
For all events which use a separate map, ignore all marches in the normal map.
It already works for some events, why not for all?

State number
589

[sinful night]

Observation:
Please look at reinforcement situation….

Consequences:
Someone can be rallied (6-7 people in rally) then those players can all send 5 solo marches.

The person who is reinforcing an alliance member can not help or send more until their 1 march is back. So many do not bother helping after the rally hits.

And the reinforcement capacity at 864,100 is a fraction of the rally size and solo marches hitting especially when maxed players can wipe out over 1 million troops in one hit.

Suggested Solutions…
Allow people who are reinforcing to send top up marches, if they win against the rally/solo hits, without having to recall and resend.

Allow more than 1 march to be sent so no one has to wait for a march to get back before resending.

All states are affected.

[sullen badge]

Observation:
State who had Migo Skip

Consequences:
Players missed Hq skin, Frames and many other rewards from migo store such as certificate of Honor thus having their stats affected compared to those who actually had migo.

Suggested solution:
Players would like to acquire the last migo’s skin and frames they’ve been missing in the new migo store and would like the previous skin set to be included into the ongoing Migo.

Player : Dhananjaya#4783
State : Every state who had migo skip

[nova cape]

Observation: 
48h peace flare is still not available! 
For years, many players wanted the 48h peace flare, from time to time it can happen that a player cannot be online for private reasons.

Consequence: 
Players get attacked, cause they cant login in the short term of the peace flare

Suggested Solution: 
- Solution 1: Please give us a 48h bubble.  
- Solution 2: Makes it possible to stack the bubble effect.  
- Solution 3: Give every R5 the opportunity to activate a bubble for players once

State number
[509 and all States]```

[weary sedge]

Observation: 
RR us always after CC or SVS - Alot of Troops are in Enlistement or Hospital. KOTH is in the other weeks. 

Consequence: 
Players have less/almost no troops to fight in RR (Hospital + Enlistement), it leads to very tough fighting for them
- Unfair Matchmaking cause Raidscore is calculated before CC/SVS - possible to fight someone who didnt loose any troops

Suggested Solution: 
Change the Weeks of KOTH and RR 

State number
1028```

[sturdy pumice]

Observation: People spam migo with the megaphone function. This has been going on for years... Blocklists are limited to 50 and get full fast

Consequence: Disturbs gameplay and frustrates players. Gives people reason to quit. Blocklist full.

Suggested Solution: Remove or make it possible to deactivate individually.

[shadow plinth]

Observation: Rewards for returning player rallies have changed, reduced drastically.

Consequence: We can't keep up with the stamina that is provided. It is simply not enough for daily tasks anymore. We used to get 500 biocaps when we joined rallies which returning players also joined.
Now we get 10 biocaps.

Suggested Solution: Bring back the old rewards please.

State number : 861

[lean ember]

Observation

Servers are so over loaded can’t login during live events

Consequences

Every single time….like literally every single time, whenever there is live event like rr, svs,cc, koth,mm if you are not in the game before the event starts you are done for…. I keep getting network error, which is fake my network is working fine

Solution

Repair/maintain/ upgrade your servers, buy better server

[unkempt garden]

Observation: we no longer get shards for "purple brain" completion and bundles don't have sufficient shards to complete the new generation of heroes within a reasonable amount of time

Consequence: We can't max the heroes

Suggested Solution: return the shards rewards for "purple brain" or add them to another f2p rewards

Observation: There is no separate chat channel for svs/Clash

Consequence: Alliance members participating in fiend rallies, general chatter, trap, other events clog up the only chat available for a major event

Suggested Solution: Create a strike team style chat that people in your alliance can join for svs/clash specific chat to keep the communication clear during that event

[fossil glen]

Observation:
Too many named sentinel fragments sitting idle in my backpack.

Consequences:
Useless items.

Suggestion:
Let us recycle them for general sentinel frags.
Affects ALL players !

[plush knoll]

Observation: 
 Speed of healing troops is very slow.
Previously this was annoying but workable, but with the introduction of Alliance Duels it means that you cannot clear hospitals in between events without spending an incredible amount of time in game batch healing.

This is particularly problematic when going from Alliance Duels to fortress fights to CC / SvS on successive days.

Consequence: 
The game is very time demanding as it is, with multiple events each week. Forcing players to spend nugatory time batch healing lowers the ‘enjoyment’ factor and has a negative impact on players willingness to participate in events. 

Suggested Solution: 
Double or triple the speed of healing, and provide more (free) healing speeds from bunker rewards, alliance duels rewards and rallying fiends / attacking infected.

State number
370, but this applies to most if not all of the older states

[shadow plinth]

Observation:
Change Profile Picture every 3 days is way too long to wait

Consequences:
If profile picture is uncomfort and no choice to change pfp again since its cooldown

Suggested Solution:
Make it Unlimited tries or just make it 1 day than 3 days, and since Font unreadable to see cooldown pfp make it visible

State
1001 and all states

[fair mural]

Observation :
3 weeks ago, lvls 201-250 were added to tactical drill. As we all know the add brought a bug, from which some players were able to take advantage of, and they could finish those levels in no time. The bug got fixed with the result that 10-15% of players were at level 250 while everyone else had issues finishing levels 201-245.
Therefore, a little later the state average got augmented to 250, to give everyone else the chance to reach said level. Unfortunately most of the players are now stuck at lvl 248

Consequence:
The players who took advantage of the bug (not blaming anyone) can since it happened raid level 250 for which the rewards are better then for level 245 (which is the level everyone stuck at 248 can raid)
Without mentioning they could get those rewards the whole time while others reached lvl 248 only recently. This creates a big power and upgrade gap between the players and that gap is ever growing.

Solution:
Without jeopardizing anyone the best solution would be to put everyone on the same level, ideally 250, and let them move forward from there. With a correct compensation for the players that were left behind the past 3 weeks. At least the difference between raiding 245 (screenshot 1) and 250 (screenshot 2) 2-3/day for 21 days. And, in order to make up for the first 7 days, reinstall the original rewards (screenshot 3) for level 250, with a compensation of 1 raid/day on that level for the first 7 days at the old and hopefully reinstalled rate.

State: 536

[ornate garden]

Observation:
Reservoir Raid didn’t allow us to change talents before the start of the event. It kept the last talents we had from 2 weeks ago.

Consequences:

This was very bad as people are on different teams each time we play and that requires different talents. Like me for example, 2 weeks ago I was on water collecting team because I had many advance relocations. So had all the yellow talents. This week I was on the building crew and needed blue and red talents but the game would Not allow to change the talents from the yellow ones from 2 weeks ago to something different.

Solution:
Reset the talent pool each Raid event and allow us to set it before the event starts like it was before.

[upper frost]

Observation:
Migo featured score is not increasing at all

Consequence:
Reduced reward by the end of migo

Solution:
Give affected players points based off ranking on previous events

[shadow plinth]

Observation:
Change pfp with Take Photo about to set pfp, and files isn't in gallery after I checked

Consequences:
If pfp was about to set and the game suddenly loading and photos from take picture isn't visible and disappear for good

Suggested Solution:
Make change pfp from take photos is saved to gallery like 1 year ago and dont even think to disappear, I lost my moment to take photos

State
Any

[unkempt spruce]

Observation:
Matching is skewed for multiple events such as bump and bounce. Newer states are matched with other states that have obvious advantages such as behemoth and aircraft bonuses.

Consequence:
Younger states don't get equitable opportunities for rewards and it hurts the morale of players.

Suggested Solution:
Fix the matching algorithm to produce more even matches

State number:
1213 and other newer states.

[fervent lintel]

Observation:
BUMP N' BOUNCE store is trash.

Consequence:
The store is different in other states, containing crystals and other useless things for F2P. But in my state the store doesn't contain anything useful.

Suggested solution:
Make all stores contain the same items, be fair to everyone.

[torpid wolf]

Observation: lower plasma cost announced in v1.19.85 Patch Notes, but wasn’t rolled out to everyone. All attempts to follow up on the situation ignored.

Consequence: uneven advantage to those who may have received the update to the purification center. Lost in faith of mods for ignoring questions on multiple occasions,

Suggested Solution:

Update the purification center for everyone.
Provide updates on known bugs.
Mods should attempt to answer all serious inquires and not pick and choose.

State number: 919

[ornate plaza]

Observation:
BUMP N' BOUNCE

Consequence:

Test states are on stage 3 but in the bump and bounce event are rewarded with Stella coins for an event that has finished?!?

We are able to earn aqua tickets in many different ways. Either by rank achievements, amount of games played or the out come of the match. There is a minimum amount of items in the store compared to new states. We are missing many high value item's and the store currently is a joke. This will result in player's having more aqua tickets at the end of the event to available items in the store!!
What are we meant to spend our aqua tickets on?

Suggested solution:
Make all stores contain the same items across all states, or have state age appropriate item's in the store. Update the rewards with either additional dice or peals for test states.

State number
530

[sterile girder]

Observation:
Small pow time slots.

Consequence:
There is no way to line up time zones so the best will not be there at the end. Waste of what could have been a good event.

Suggested Solution:
Make pow available the whole day.

By player:
dadisthebest

upvote 4, downvote 1

[tulip crest]

Observation:
Tactical Drill was bugged and very easy. A Lot of people got on lvl 200. Now its very hard even on lvl 29.

Consequence:
Very uneven and unbalanced . Very Low Bonus For the ones that didnt Had time that one day it was bugged and very easy.
Suggestion:
Make it easy again so everyone is able to get to lvl 200,.

[fervent perch]

Observation: skipped migo 10
Many people expected to get the rest of migo 9 in migo 10 but they released migo 11 without migo 10 so they couldn't complete the migo 9 skin set.

Consequences:
Earning migo points is a very difficult task for a f2p person. Usually for a f2p a hq set like this is a dream, the only way for them is the migo store.and now it won't happen.

Suggested solution:
Add migo 9 skin to migo 11 store. And allow a fair chance for f2p to get the sets.

[rain coral]

Observation:
the amount of intel in game has increased because of new MIGO. there are no events that award us with stamina packs except Travis event which is very low on those.

Consequence:
people are struggling to finish all intel to get plasma crates. it now requires buying stamina with biocaps to finish all of it. it makes gaming experience frustrating and boring.

Suggested Solution:
do something with intel tasks, basic concept has been unchanged for years. and reintroduce events that award stamina packs.

State number
all

[empty phoenix]

Observation: throwdown

Consequence: the vast majority of players get from exclusive tasks the troop training ones yet we have to keep deleting and deleting and deleting the same tasks over and over again. It's extremely time consuming and frustrating

Solution: make the probability of getting troop training task in exclusive tasks way higher so we get them easily

State: all

[shell temple]

OBSERVATION:
Before you only fight within your state range. Now new state players fought old state players.

CONSEQUENCE:
The newer state have a huge disadvantage here.

SUGGESTED SOLUTION:
Fix the matching in POW

STATE #:
1185

[midnight iris]

Observation:
Path of Water has good rewards for top 20 only

Consequence:
1200+ states and 20 rewards do not make sense.

Suggested solution:
Expand the rewards pool to fit the amount of people playing - top 50 or 100.
Increase the PoW store rewards to include behemoth, limitless hero items (potions and capsules), red crystals, and more- so all players can benefit from playing even if they do not rank.

[zealous thorn]

Observation:
Players cannot leave PoW teams once qualified.

Consequence:
Players who are not going to be able to contribute to the team any longer cannot be removed from the team, leaving the team down a player.

Suggested Solution:
Allow players to leave or the team leader to dismiss them during all rounds of PoW or at a minimum during the off-season

State number
1038

[plush olive]

Observation:
We have 8 players on our POW team. We have found that it is very hard to get the timing right so we can play.

Consequence:
We spend more time getting people on to play than playing POW

Suggested Solution:
In off season we should be able to evaluate our team and adjust accordingly. Taking players out and adding in players.

State number
307

[sonic canopy]

Observation:
Free to play events do not work.

Consequence:
It makes the game crash with connexion issues.

Suggested Solution:
BRING BACK THE PAY TO WIN EVENTS

#PATH OF WATER

[fervent lintel]

Observation:
BUMP N' BOUNCE it's unfair

Consequence:
The store is different in other states, containing crystals and other useless things for F2P. But in my state the store doesn't contain anything useful.

Suggested solution:
Make all stores contain the same items, be fair to everyone.

[rich loom]

Observation:
Too many events requiring stamina: intels, material shortage, infected fiends, troop drill, dread beasts. But the stamina given per day didn’t change.
Consequence:
People start to use biocaps to finish the tasks or ignore many tasks due to the shortage of stamina

Suggested Solution:
Increase the daily stamina given to the players

State number
864

[simple sun]

Observation:
I am trying to finish the level 2 puzzle piece locate Maddy? I am being subjected to escalating demands for money to finish this puzzle

Consequence:
I am beginning to think this game is a boondoggle.

Suggested Solution:
Spread out the demands for money so the players don't give up in disgust.

State number
Survivor.203721......I hope.

[eager raptor]

Observation: 
 RAIN OF RICHES

Consequence: 
EXCLUDES AUSTRALIANS!
10-11,14-15,18-19, if we are still awake we get 10 utc to play, otherwise we sleep through the whole event-again!

Suggested Solution: 
EVENT TIMES SHOULD BE INTERNATIONAL! Australians to play have to set alarms constantly to be competitive.
Would be nice if some events are at 00-09 utc, let everyone else set alarms for a change.

State number
All states with Australian players

[eager raptor]

Observation: 
 AZURTANE BROKEN

Consequence: 
FROZE ON ENTERING, now nothing

Suggested Solution: 
Fix the bugs
State number
430

[reef dirge]

Observation:
AZURTANE BROKEN
It's a migo requirement to do AZ some players are free to play and some cannot reschedule the time this is the only time available for them to do it and the completion coins are a precious resource

Consequence:
FROZE ON ENTERING, now nothing

Suggested Solution:
compensation mail should include bypass coin
State number
All

[ornate garden]

Observation:
New Heros gen 7-12 no longer qualify for hero training once they are upgraded past rookie level.

Consequences:
Our hero are weak again and the only way we can upgrade them higher is by a super limited item only available to people that rank super high in the hero challenges. With in it’s own right is now impossible to pass level 900 so most mid spenders or lower can not even gain these items.

Solution:
Either Make the hero training area work for all heros or let us get these new items to increase heros in more ways like in daily intel and etc for all states that have gen 7 or higher.

[shadow plinth]

Observation:
Lite Mode doesn't even remove settlement effect.

Consequences:
The Mid-range from 2020s or older and Flagship from 2018s or older struggle with the lags cause of settlement effects (Example: When I go to big alliance hive, my game is laggy due to settlement effect with lvl 7/10 statues even with Snapdragon 720G)

Resolution
Rework the Lite Mode to completely remove any settlement effect like Statue effect and Guardian/Sentinel Effect, not just Marches

State
Alll

[cosmic veldt]

Observation:
We did not have to play Azurtane Heist on Tuesday

Consequence:
It was the best Tuesday on the game in weeks

Suggested Solution:
Remove AH or make it less frequent so we can have this joy more often

State number
251 but i think i speak for everyone

[fossil glen]

Observation:
AH is closed today, mail was sent out.

Consequence:
Players are satisfied that the event is taken down and under going maintenance, a notice was also shared for the same.

Suggestion:
Please optimize the event, take out bugs and then re-launch it. Players will be happy to play a bug-less, lag-less event. It would be really appreciated if other events like KOTH, MM are taken down, maintained, optimized, bug-free'd and relaunched.

State:
All

[jade jungle]

Observation:
Heist temp shut down

Consequences:
some may have used completion token before lag was known what leads to an advantage for them in ranking

Suggestion:
add those points to all who haven't used those token

[visual bronze]

Observation:
No information about Merges since weeks and there is also no channel, we can request information.
Consequences:
Peoples feel ignored and this cause frustration.
Suggestion:
Provide information if states merges are still planed.

[sinful night]

Observation:
You removed heist, sent out mail…. Then suddenly it’s back!

Consequences:
Some people can only do it at certain times and have now missed the opportunity and do not have tokens to claim in MIGO, most f2p don’t!

Suggestion:
You should have kept it off this week as now players are disadvantaged.

[shadow plinth]

Observation:
Azurtane Heist came back to the game after being temporarily disabled due to connection issues. Now we are locked out of the game.

Consequence:
Azurtane Heist rewards are not obtainable in MIGO and the ranking/solo rewards.

Suggested Solution:
Compensate for the MIGO points and compensate for the Azurtane Rewards. Also for the time we have locked out of the game.

State: All

[plush knoll]

Observation: 
 Azurtane Heist is not working today. The first matches after reset were bugged, Funplus sent out compensation and restarted AH at 0900 utc, and that was bugged too.

Consequence:
Inability to collect points for migo and rewards from the match.
Reputational damage to funplus for reopening the game after it had been reportedly fixed

Suggested Solution: 
Give every player full AH rewards as though they had received 150k points (hats, tags & tech speeds), and full migo points.
Apologise, and promise to relaunch next week when repaired.

State number
370, but it’s affecting everyone

[sullen badge]

Observation:
Azurtane Heist unplayable/blank screen, Players cannot get out from the event despite countless reloading.

Consequences:
AH forms part of Migo and players needs migo Points to acquire items from Migo store and Glory store. We already got a message in game that developers took AH down to fix it but till now nothing was fixed. Players are frustrated with the amount of broken events currently on. Players also took time off from lunch breaks or free time to play the event which they cannot do the same later.

Suggested solution:
All bugs should be fixed, tested, and then released after thoroughly tested. Players should be duly compensated with Migo Points as it’s not the player’s fault, they want to play but they cannot actually play.

Player : troublemaker6969
State : General

[fair snow]

Observation :
Too many bugs in the game... Players can't play events and lose a lot of rewards

Consequence : lose a lot of rewards.

Suggestion solution :

• Real compensation rewards. Not just a few biocaps and skin tickets
• first rank in Azurtane Heist for all players stucks
• migo points

Players : The players
State : all

[autumn bolt]

Observation:
Azurtane Heist - got Stuck on loading screen. tried everything from restarting game - clearing cache - changing device

Consequence:
Azurtane Heist rewards lost - Points lost for Fungal insurgence glory points / Bio ammo ---- wasted many valuable buffs and above all our valuable time.

Suggested Solution:
Compensate for the Fungal Insurgence points/glory point/bio ammo,
compensate for the Azurtane Rewards (Mining Rewards, Ranking rewards) ,
and buffs used for AH.

Please don't send some useless rss as compensation ......The value of time we lost for the bugged AH is not compensable, at least send a proper compensation for the lost in-game rewards....

And just stop making new events for awhile and fix current bugs first.. please

State: 1179 - and all other new states

[rain coral]

Observation:
Individual march capacity has grown a lot for average player. In the meantime rally capacity remained almost unchanged, or accessible only to high spenders.

Consequence:
Less people can fit into rally, making most events frustrating for lot of players that are not that fast to join. Most important, trap rallies are now subject of fight between alliance members, not to mention Devourer rallies, especially in alliances with few rally leads.

Suggested Solution:
Either increase rally capacity for all players or introduce some mechanism for players to increase it without having to pay, because this is becoming global problem.

State number
all

[main holly]

Observation

Compensation of heist not working

Consequences

It's not enough compared to what we lost, I can only play at 2h UTC because during the day I have no time! And then I activated boosts to be able to play AH How do we get Back our boost?

Solution

Provide better compensation that covers our Migo points, and all boost that got activated in preparation of heist

By player= tor007

upvotes 16, downvote 2

[shell temple]

OBSERVATION
Bug in AH.

CONSEQUENCE
Not able to play and get rewards.

SOLUTION:
Fix the game and give good compensation

STATE: 995; 186; 1187, 865, 868, 870, 888, 986, 1186, 83, 519, 156, 291, 1041, 1107, 1065, 1123, 1100

178 upvotes; 3 downvotes

[shadow plinth]

Observation:
Bug in AH, and Compesation makes players more angry

Consequences:
Nobody will able play AH this week since it encountered some bugs at 2/5/9 UTC

Suggested Solution:
For Developers PLEASE give us some worth rewards to compesate not just piece of garbage for nothing

Here's Suggested Compensation

1. Compesate them with 30 hours General Speedups, 80 Mercenary Influence, Service Badges (Depends old or newer state), 80 Chief Badge Tag, Rank 1 Frame Azurtane Heist for all, MIGO Materials

2. Give them exactly 2500 Diamonds

State
All

[weary sedge]

Observation: 
Azurtane Heist Bug, it was announced that the Event is shut down for now, but its still ongoing but doesnt work!

Consequence: 
Players try to register, cause they think its fixed but appereantly it is not!

Suggested Solution: 
If you announce it is shut down, shut it down and give us appropriate compensations!

State number
All States```

Observation: 
Azurtane Heist was/is bugged today. A lot of complaints about. 
Some hours later is still the same issue. 


Consequence: 
- Players registered and couldnt play 
- Players cant reregister
- Players dont have time later duo timezone/work

This all leads to missing rewards!!!

Suggested Solution: 
appropriate Compensation needed, which should contain
- migo points
- migo rewards
- buffs
- AH full rewards 
- Compensation for the issue and time !
State number
All states```

Observation: 
Compensation for Bugs/issues are way too low. 

Consequence: 
Players are frustrated because of the issues and they get more angry with the bad Compensation. 

Suggested Solution: 
- give us appropriate compensations for our loss!!!

State number
All states```

[long tusk]

Observation: 

Heist registration seriously opened back up without notification? So anyone who could only do it at 2 or 5 is just screwed and devs are giving them zero compensation? This is ridiculous. It should have stayed closed for the entire day. Screw over the americans who will be working their 9-5 for the remaining heist times. Definitely what I wanted to wake up to. They did the right thing by taking it down and then did the wrong thing by opening it back up past half the times. Plus I buffed once already for heist and they have failed to respond to my ticket for my items back so I can rebuff

Consequence: 
-It was not announced it reopened - people don’t know.
-People who can only play in the earlier time slots are screwed. Devs act like we don’t work but expect us to give them $$$ constantly for a broken/glitched out game that they refuse to fix and ALWAYS choose to act against the end user when it comes down to having the option to make things right. 
-This all leads to missing rewards!!! People spent all 30 minutes of heist last night trying to figure out a way in to heist, provide mods with more details and suggestions, and mods spent that time trying to calm the masses and submit tickets. We already gave SOS our time for heist. 

Suggested Solution: 
- Give people their buffs back who tried to enter at 2 utc
-Close Heist back down- no one should be playing heist today. 
-If not closed before some people now play and they are rewarded, all other players need to be matched in migo points, and receive full ah rewards both rank and the base rewards for gathering gas. There is no way for devs to know exactly who all was impacted by ah being taken down so they now must act like it is everyone. By opening it back up, they have done this to themselves. If they had left it closed there would have been next to none of this desired compensation. 
State number
All states```

[main holly]

Observation
Heist

Consequences

Too frequent, full of bugs and lag

Solution

Remove it

By= g0dkiller

upvotes 3, down vote 1

Observation

Compensation for heist issues today

Consequences

Compensate us better not only 25skin tickets, we lost more then that badges, bunions, speedups,rss, Migo points all wasted boost and more

Solution
Compensate us rewards equivalent to rank 1 in ah auto

By player= drinktowin

upvote 13, downvote 1

Observation

Heist

Consequences

Too frequent, too many bugs and lags

Solution

Remove / delete this event

By player= m7_noori

upvote 30, down vote 1

[strong forge]

Observation
Capital Clash - Gouverneur - Rewards
There is no reason at all for older states to fight for 4 hours for the capital anymore. There is no incentive for it, neither are the reward boxes nor the office of the governor.

Consequences

• no participation of the alliances in the event
• no teammates means bad healing time if you have occupied the capital, towers keep on firing
• full hospital for nothing -> bad rewards
• Even the increased hospital capacity doesn't help because the healing time is catastrophic.
• Healing time reduction?

Solution

• give the governor more power (it must be worth fighting for), e.g. buffs for all alliance members not only for 6 selected ones, no more cooldowns, no more limits, he is the boss of the state you have to be able to see that
• increase the rewards of the crates and the event (since 3 years the same useless stuff)
• reduce the healing time
• where is the quick heal button like in SvS
• add rally time 3min
• shorten the event to 2h instead of 4h occupation time

[main holly]

Observation

Heist

Consequences

Remove AH from migo
So many bugs , lag,boring and time consuming event

Solution

Remove ah from Migo

By player= v0raju

upvote 9, down vote 1

Observation

Game is full of bugs

Consequences

If they remove all bugged events, we'll be left with only intel missions 🤣😂🤣😂🤣

Solution

Take one event offline at time and repair make it bug free, lag free then re launched. We are happy to play events which are bug free

By= g0dkiller

upvote 8 downvote 1

[shadow plinth]

Observation:
Quick Timer Helps above alliance chat is appear only for 5 or more

Consequences:
If Timer Help only 4 or less it's consuming time, go to settlement and touch Timer Help on that Assembly Center building

Suggested Solution:
Make Timer Help pops up in upper alliance chat minimum 1 to appear not 5

State
All

[main holly]

Observation

Heist compensation

Consequences

WE NEED MIGO POINTS, NOT GARBAGE COMPENSATION....!!!

Solution

Give us full Migo points for ah, plus ranking rewards plus time wasted

By player= banghard8

upvote 17, downvote 1

[strong forge]

Observation
SvS
The whole event was made worse.

Consequences

• last SvS the participation was very bad, there were about 80 players from both states active, rather even less
• by the short rallies one fills the hospital very fast, little participation less healing help, bad healing time -> disaster!
• By this eternal and senseless back and forth porting one consumes a lot of transferees
• by the whole event it is no longer possible to form a super alliance, which should be but the sense in state against state
• States die out very quickly, fewer and fewer players in the states

Solution

• The governor should have the possibility to create a state alliance for SvS
• All alliances should be allowed to participate in it, without consequences for the other events!
• No limit on the number of participants
• Return to the old system SvS, without these 4 additional buildings, 4h occupation time, 3 min rallies, instant heal button
• Then also the wall destroyers will make sense and fun again
• After the event all players return back to their original alliances

[midnight iris]

Observation:
There are massive outages in game.

Consequence:
CM’s show up briefly, however leave just as quickly while the issues still occur.

Suggested Solution:
Active CM presence on server would be greatly appreciated especially in times of mass game issues.

[fluid plank]

Observation:
The recent ISP server outages have affected many players receiving rewards and points in events such as AH that have an effect on in game participation in things like World Events.

Consequence:
Players are losing out on World Event points, which will knock down their rewards in future leaderboards and it is causing severe upset and mistrust

Suggested Solution:
Either provide players with the rewards they would have missed out on had they had the opportunity to participate in AH and other events like trap during the outage.
OR
Give players a chance to replay the event in order to recieve the rewards from AH and the points towards World Event leaderboards

[stoic seal]

Observation:
Bringem back event has no instructions beyond put your code. Do they join us or become our competition?

Consequence:
How we participate if do not know , can not get established players to return

Suggestion:
Let folks know what else we can do to reach veterans who have quit. They maybe ready, let us know where they end up

[main holly]

Observation

Compensation for heists issue

Consequences

Exactly, I want the rewards he deserves. Check out our rankings and do an average of a few heists. He wants my badges. Plus I don't get awards for this event.

Solution

Give compensation as Migo points for ah, rank1 in ah, and extra for buffs, and items used

By player= Morfeusz#2482

upvote 11, downvote 1

[main holly]

Observation

Heist issues

Consequences
Lost of rewards

Solution
Compensation given not enough, give Migo points plus all the buss used plus ranking rewards

By player= tokyogari

upvote4, downvote 2

[main holly]

Observation
Heist

Consequences

Lost rewards and resources

Solution
Compensate with Migo points, ranking rewards and extra

By player= frogyfrog.

upvote 35 downvote 5

Observation
State transfer event

Consequences
It’s hard to wait on particular event to pop, especially when you have all tickets that’s needed to transfer and you wanna leave your current state.

Solution
Allow us to have state transfer on throughout, as long as we have tickets we can transfer out, and there should not be any limitations of state we wanna move to….deactivate few heros/buildings that have not be launched in state we wanna move to. But let us pick state we want
By player= devanson
upvote 2, downvote 1

[fluid forge]

Observation: 
 [State buff ]

Consequence: 
[Slowly progress]

Suggested Solution: 
I suggest improving the buff system by allowing players to buffing not only the governor. Sometimes, he is offline, so we've to wait until he's online to give us what we need (waste our time) it much helps in SOFT or SvS events . My idea is add more buffs (like queen , justice or general or others name with special effects like gathering, attack, training speed etc) who hold this buff can give to whole state players buffs like I want to training troops so I ask at state chat & sharing my location before training( I want buff that increased training speed or building or researching) I'm done move to next one  .  Each state will be vulanteers will do buffing not only the governor.  

State number
All states

[desert horizon]

Observation:
people with full real life schedule struggle to get full marches in gorilla event, when they come online.

Consequence:
they get less points, although people would join if they had free marches.

Suggested Solution:
Allow players to join gorilla raids even after they did 10 rallies, no extra points, no costs, just to help others.

State number:
I guess all 🤷‍♂️

[sullen badge]

Observation:
When AH were taken down for repairs after bugs were detected at 2 UTC those players were able to play again later but not those who were affected by the bugs at 9 UTC.

Consequences:
Players who couldn’t play at all have a great disadvantage vs those who could participate again thus creating frustration as they won’t be able to get Migo Points and all the rewards

Suggested solution:
Allow players who were affected and were unable to play a chance to participate again

State : all who were affected by bugs

[spring sage]

Observation:
The spaces around the attack button (red circled areas) in the image below dismiss the attack prompt screen.
Consequences:
This is not a good design for phones because it is too easy to fat finger out of it when you actually meant to attack and it moves your screen around in jarring ways if the infected wasn't centered (mostly an issue in azurtaine heist).
Suggested solution:
Make tapping the spaces in the red circled areas not do anything and/or make that entire area the attack button so that it is friendlier for playing on mobile devices.
State number:
Why is this even an input? 😂

[fallow stag]

Observation heist bug day

Consequence
Plenty of players Unable to get Heist rewards

Solution
Compensation should be a
Auto complete token

[next mulch]

Observation:
Some pow summit team members were chosen in a rush and later found out they won't be available during the time windows selected by the devs or some didn't fit the team dynamic and want to leave so they can't be dead weight, some players have quit in the past weeks due to your continuous mess ups and now just hold dead spots in pow teams. however leaving teams is locked for qualified teams and there is no any other chance to modify the teams.

Consequences:
Most teams' main struggle is getting 5 members online not anything related to pow itself. This is causing unnecessary frustration and causing teams to be knocked out in the future for this very absurd reason.

Suggested solution:
Allow players to leave teams if they themselves want to or if voted out by a majority of team so they can be replaced with a better fit.

[idle bone]

Observation
Alliance Duel. States with 8 towers vs 300 towers

Consequence
Players are unable to get any close at all, there is a huge wall of towers. While in the older states we don't have this, and they can park their HQ right next to our hive.

Solution
Remove these states from the same pool. Only put states in the AD list with the same alliance (tower) mechanics.

[zealous thorn]

Observation
Facebook version is extremely slow to update.

Consequences
Events end before Facebook players have a chance to complete due to slow updates which leaves them out of the ability to complete events and out anything they paid in order to try and complete the event

Solution
Work with Facebook to have updates happen in similar time-frame to other platforms.
By player: Kaykay72>Jubilation>Night_Owl#5067
upvote 1, downvote 1

[eager raptor]

Observation:
AZURTANE HEIST BUG - COMPENSATION REPORT IS JUST RUDE!

Consequence:
The game is and has been broken for awhile - - why- because FUNPLUS DEVELOPERS are using an old format that cannot be expanded to take all the new gaming events!

Suggested Solution:
DELETE the empty abandoned states, reformat and refragment the whole states, Re number the working states. STOP worrying about Funplus egos and bragging how many years and how many states you have. 2000 states but only a third are working - that’s not success! Fix the issues and compensate players with the respect they deserve or this game will not make another anniversary!
State number
ALL STATES

[vague token]

Observation: 
 Compensation about Azurtane Heist, MIGO task

Consequence: 
In my state, We don't have token system which is used to complete migo event tasks. So, we didn't get compensation about MIGO points. My rank dropped. 

Suggested Solution: 
I need MIGO points for my rank. Please compensate for this, too.

State number
1082

[spiral girder]

Observation: 
 Compensation about Azurtane Heist, MIGO task

Consequence: 
In my state, We don't have token system which is used to complete migo event tasks. So, we didn't get compensation about MIGO points. My rank dropped. 

Suggested Solution: 
I need MIGO points for my rank. Please compensate for this, too.

State number
1158

[reef sandal]

Observation: 
 Compensation about Azurtane Heist, MIGO task

Consequence: 
In my state, We don't have token system which is used to complete migo event tasks. So, we didn't get compensation about MIGO points. My rank dropped. 

Suggested Solution: 
I need MIGO points for my rank. Please compensate for this, too.

State number
1118

[grizzled mantle]

Observation
Obnoxious ingame popups and messages. We haven't registered for koth. I'm R3, what am i supposed to do? Are you expecting everyone to nag the R5?

Consequence
Game environment is more crowded with messages that 99/100 people can't do anything with

Suggested solution
Turn this message off, preferably drop the icon too but message would be wonderful

[shadow plinth]

Observation:
Compesation everyone will get Rank 1 AH Value and 150k Points + 3 Finish Now Coins for Insect MIGO as a MVP reward, but not for MIGO in Fungal/Mushroom

Consequences:
Players are disappointed since MIGO Points cant be finish now in state with old MIGO (Fungal/Mushroom)

Suggested Solution:
Give any player MIGO Points that they missed (2/5/9 UTC) that affected in Old MIGO (Mushroom/Fungal)

State
1111 or State with Older MIGO

[river raven]

Observation: 
 Unable to report abusing messages on Metamorphix broadcast

Consequence: 
A player is constantly spamming derogatory comments about alliance members families. 

Suggested Solution: 
Enable report chat on broadcasts

State number
All

[hot merlin]

Observation: all rally’s start at 5mins and longer, the wait gets super long.

Consequences: rally’s for infected fiends, HQs take so long people don’t want to do them as much.

Suggested Solution: have all rallies start at 1min and go up. 1min rally’s would be a great way to have more rally’s going, and be able to do more stuff.

From player: Murph
State: 1085

[fickle blaze]

Observation:
Story Missions are not possible to perform if one of the heroes is missing

Consequence:
Players are not able to proceed. And there is no option at all to locate the missing heroes

Suggested Solution:
Make it possible via bundles or whatever to locate the missing heroes

State number
555

[unkempt garden]

Observation: Patch notes are closer to advertisements of new features than technical information

Consequence: Players cannot see why things suddenly break that should be unaffected by anything that has been adjusted

Suggested Solution: An additional set of patch notes for the technologically inclined to give better understanding as to why we suddenly have bugs in our features

Observation: The turnaround time for CS replies is abysmal

Consequence: Players can't get resolutions in time to complete events, take part in things, sometimes even reclaim accounts

Suggested Solution: Add employees to customer service team to handle the volume

[mellow vigil]

Observation:
Item crates received in Hero Challenge are limited to only the current active generation. There are no Item Crates for older generation. If a state just started the Hero Challenges and suddenly flipped to another generation within a few weeks, then it cuts off those they were working on.

Consequence:
Players are not able to upgrade older generation heroes and are left with a surplus of Items for the current.

Suggested Solution:
Make locating the older generation Item Crates possible via bundles or whatever. Make it possible to exchange surplus with general items to be able to use on other heroes.

State number
ALL

[stiff ore]

Observation:
The "Bump n' Bounce" event AKA Path of Water has changed rules and doesnt explain the new changes anywhere. You cant select your own troops, you get path of water rewards, the ui button when you arent in the event list is Path Of Water. You now tie with every other player and is now 100% based on your teams performance and not yours. The event is also giving Stellar Tokens after the Stellar token event has ended. Other people have said that "Its a temporary event you cant expect them to update the Guide etc. There is a Rule guide for the Temporary Future Tycoon so that doesnt make any sense.

Consequence:
It makes the event really boring and monotonous, if you now tie with everyone its nothing about strategy its just a coinflip about who has the most luck. Ive never seen Ties happen in PoW before and now they are happening. Defender is useless and the only TOP TIER class is Scout. The events are supposed to be fun but this one is just send your troops, Tie. Wait for respawn. Send again. Tie and repeat. The Guide not being updated makes everyone come up with their own conclusions on the rules of the event etc.

Suggested Solution:
Make it have Path of Water rules, Same shop for everyone, No "Balanced Power" its not fun and removes certain Class perks from being used at all. If you change the name of an event and how it works please also update the guide.

State number
1208

[vague matrix]

Observation:
Compensation about Azurtane Heist, MIGO task

Consequence:
In my state, We don't have token system which is used to complete migo event tasks. So, we didn't get compensation about MIGO points. My rank dropped from 45 to 117

Suggested Solution:
I need MIGO points for my rank. Please compensate for this, too.

State number
1083

[timid mulch]

Observation:
The Bump and Bounce (Path of Water) store is awful

Consequence:
After the red crystals and aircraft formation items were removed from the path of water store, there is nothing good left and the event is simply not worth playing anymore.

Solution:
Add the red crystals and aircraft formation items back. Stop removing the items from event stores.

[shell temple]

OBSERVATION:
Bump N Bounce Event Store is not fair and not acceptable at all.

CONSEQUENCE:
Players will not be interested to play,

SUGGESTED SOLUTION:
Give better items.

STATE #: 65

PLAYER: Roj Kurdistan

31 upvotes; 0 downvotes

[lean ember]

Observation

Compensation for heist

Consequences

We had lost hope and were expecting rss and blue frags and 5skin tickets with 100bios 🤣🤣

Solution

Happy with compensation finally been given out!! Thank you for finally accepting error from company’s side and gave us fair compensation!! So thank you

[hard cape]

Observation:
Alliances rather instant lose in Alliance Duel than playing the event.

Consequence:
Players lose out on migo points.

Suggested Solution:
Give all migo rewards to the alliance who auto wins as compensation

State number
308

[inland flax]

Observation: alliance duel is active
Consequence: players are tired and wary
Suggested solution: see attached
State number: all

[drifting wyvern]

OBSERVATION:
Alliance duel, the rounds become unfair in the later rounds

CONSEQUENCE:
Smaller alliances get stuck fighting much stronger opponents.

SUGGESTED SOLUTION:
Have 2 rounds, round 1 is sets of 3 and the top bidder chosen which they fight, the 3rd is auto matched in round 2 with the next closest power group alliance that was not selected from their round 1 group of 3. So round 1: A, B and C group 1, D, E and F group 2. In round 1 A wins bid and battles C, and D wins bid and battles E. Round 2 auto matches B from group 1 and F from group 2. This way powers are kept together in groups of 6.

STATE #: 649

PLAYER: Bringin S*xyback

[torpid kite]

Observation: 
 An increase of bugs, lag , glitches and connectivity issues 

Consequence: 
Gameplay is becoming more unfavourable,  sometimes unplayable. Players grind it out just to get some rewards to help grow but it is getting to be a really horrible experience and Migo from the very first Migo to now is always some bug whether from the ranking or to a bug in the event.

Suggested Solution: 
Let Migo  be only main state events like the old migo.
Intel, fiends , throwdown , positioning chips,svs prep, svs warfare  and sotf. Stop including every last in game event to it. This will stop many migo related complaints and makes players stop the overwhelming feeling that they have and they can enjoy the game more . So when these events like heist , rr , koth bugs out or unplayable at least migo is not affected 

State number
All states

[long cliff]

Observation:
Previously, but especially now with Alliance Duels, there needs to be a bubble that is for like a week at a time. Not everyone can log in each 24hrs to update bubble during SVS, CC and Alliance Duels, Holidays, illness, lack of interest. You shouldn't have an event or series of events that can zero you without having a way to easily protect.

Consequence:
Players can be burned with great impost on time and resources unless you log in each day to rebubble a 24hr bubble.

Suggested Solution:
Either s week long bubble as an option, or auto bubble during events so players can turn them off to engage, but not be vulnerable for a silly time zone requirement, or oversight, or life getting in the way.

State number
244

[grizzled mantle]

Observation
Alliance duels is impossible to complete if the opposing team doesn't play, doesn't place the buildings or just fails to get involved

Consequence
Can't get the materials from the migo task, forced to use a coin which you may not have anyway

Suggested solution
Either remove this from migo altogether, or change the task to either "your alliance was in a duel" or "occupied a duel building"

[cold ether]

Observation: War buffs now that only offer 5% troop attack or 10% lethality..

Consequence: They will hardly do any damage... Even debuffs not even a punishment now.

Solution: Update Gov buffs/debuffs

State:215

[foggy marten]

Observation: Ability to have Stamina Recovery

Consequence: We use stamina for everything now including new migo, troop drill. There is no way to speed stamina recovery.

Solution: offer this as a tech/research. Still wondering if this will ever happen....3 years in an no answer to date

State:123

[molten summit]

Observation: 
  I didn’t even make enough points for migo in AD. Even some other alliance mates didn’t make enough. I have tried every way I could (rebuild tower, get attacked in tower, attack enemy towers) but still have come up short. I had cleared my hospital once and now have a new batch to heal. Let’s talk about my 10% dead troops and I have nothing to show for it. My alliance won the duel if it helps to paint the picture.

Consequence: 
Same as above but I will say it again. “  I didn’t even make enough points for migo in AD. Even some other alliance mates didn’t make enough. I have tried every way I could (rebuild tower, get attacked in tower, attack enemy towers) but still have come up short. I had cleared my hospital once and now have a new batch to heal. Let’s talk about my 10% dead troops and I have nothing to show for it.” Btw my alliance won the duel. 

Suggested Solution: 
Perhaps migo points, my bios, and speedups used would be nice since I did do everything I could to get the points and invested bios and speed ups. 

State number
445

[next mulch]

Observation: only round 4 qualified teams in pow summit can edit teams. They can leave teams and add new members to team even though they are qualified. Qualified teams from rounds 1,2,3 still can't do that.

Consequences: Not only that this continues the unnecessary frustration caused by not being able to modify unwanted or quitting team members or even just people who want to leave, but now also gives round 4 qualified teams an edge as they can do that.

Suggested solution: make it available for all qualified teams to modify team before play offs for a fair equal chance and to have optimal team choices instead of having the main struggle being getting 5 members online.

[leaden shadow]

Observation: there is no any rewards for f2p after 60 lvl of handbook.
Consequences: no make sense to make anymore lvls for me
Suggestion: any little or not little rewards for not purchasing players.

[cinder radish]

Observation: The matching in Alliance Duel can be highly unbalanced (f2p alliance vs p2w alliance, main alliance vs farm alliance) . I have played four imbalanced matches, which demotivated the weaker team from participating.

Consequence: They were either too afraid of being attacked or saw no reason to fight back, resulting in no battles and making it difficult for both sides to earn points. Both teams suicided ourselves just to the merits.

Suggested Solution: Bin the event, fire the developers, there are many brilliant suggestions, but devs apparently ignoring them, made zero improvements following the complaints from last week

State:248

[velvet latch]

Observation:
Too many players are spending the hour to garrison or destroy tower and core buildings contributing to the alliance win, but they get absolutely no merit points if their building is not attacked, and even when attacked, very low number of points.

Consequence:
The player's frustration to AD continues due to low merit points needed for MIGO.

Suggested Solution:
Players need to have better access to Merit points which are needed for Migo. Provide alternative ways to get Merit points.
Also, shorten the time needed to destroy towers/buildings. With the current time needed, it is impossible to complete within the hour.

State Number:
653

[nocturne geyser]

Observation:
Alliance duels marches and rallies are too slow. The event is only 1 hour but the minimum rally time is 5 minutes. Marches are slow too.

Consequence:
Makes the event boring.

Suggested Solution:
There should be quick rallies (1 min/2min)

State number
990

[unkempt garden]

Observation: There are too many daily events to actually complete per day

Consequence: Players cannot enjoy their time in the game and also cannot benefit from the free rewards for completing the daily tasks

Suggested Solution: Eliminate everyday players don't enjoy( Duels in particular), and consolidate or alternate between other daily things in the event board so that it doesn't take 2-3h minimum to play the basic things each day

Observation: Players cannot gain the stat bonuses from the high familiarity items for the new heroes as they are not obtainable

Consequence: The heroes are not reaching their potential

Suggested Solution: If they are in fact available in the hero challenges as stated, increase the drop rate. If not, add them.

[dusty plinth]

Observation alliance duel is the most pointless event ever.

Consequence settlement hits still happen and for 0 points. The ones that do it do it for the thrills and to get rss.

Having alliance duel after svs/cc and consequently before svs/cc is a really stupid idea. This means everyone has a full hospital for the 10 week migo season really has to be up there in the list of rally bad ideas.

Suggested solution. Either remove this event or make it into a sandbox event like mining mayhem.

[sullen badge]

Observation:
Compared to first time alliance Duels were brought up and now, players are taking more damage/wounded while rallying towers now than it was before ending up having full hospital.

Consequences:
With other events in game like Ac fights or KE or SVS/CC players finds it difficult to heal before those events and participate actively.

Suggested solution:
Bring back old mechanics/algorithm like it was before for rallying towers and center

Player’s Name : aka7773
State : General
** 14 Upvotes & 1 Down Vote **

[shell temple]

OBSERVATION:
Alliance Duels is so bugged that the game rules don't apply.

CONSEQUENCE:

• Some states fought 5 levels above instead of 3 levels.
• Stronger State still hit settlements for "kill points".
• Towers being take down.
• Settlement within safety zone were hit.

SUGGESTED SOLUTION:
Remove the event.

STATE #: 83

[hidden ingot]

Observation:
Exclusive Throwdown tasks are only giving 120% blue tasks for 3 days now and they are garbage.

Consequence:
We are unable to earn enough points for MIGO tasks, compete with our tier, or compete with each other.

Suggested Solution:
Remove these low earning tasks from exclusive tasks and just add them to the rest of the Throwdown tasks open to the entire alliance. Leave the exclusive tasks for higher earning tasks. And since we are only getting blue tasks for 3 days, something is clearly buggy and needs your attention.

State:
783

[sour drift]

OBSERVATION:
Alliance Duels has no rewards shop and no healing of troops after the event is over … this is one of the few events where there are no rewards for the average player other than migo points … ranking rewards are unattainable for 99% of players
Strong players are still hitting smaller players for “kill points” leaving those players with full hospitals and enlistment unable to play events properly for weeks after

CONSEQUENCE:

• players are frustrated
• players attitudes towards the alliance dual event and State of Survival are growing increasingly negative
• players are boycotting the alliance duel event
• players are quitting state of survival
• players are unwilling to sacrifice troops and progress in return for nothing
• Stronger State still hit settlements for "kill points"
• At the end of the event players have full hospitals and no measurable reward
• players are left effectively unable to play future events for weeks

SUGGESTED SOLUTION:
Remove the event.
Or implement a rewards shop where players can exchange battle merits for rewards
And implement instant healing/recovery for 100% wounded/dead/enlisted troops after the event

STATE #: all states

[winter dome]

Observation:
You apparently seem to take certain servers offline at random times unannounced

Consequence:
It causes players to miss out on events and in general gameplay

Suggested Solution:
Announce propperly well ahead of time when you need to take the services down, and compensate players for the lost events

State number
multiple, as reported in #🐞︱bugs-discussion

[fair mural]

Observation:
Alliance duel still need a lot of fixing. Once a week is too often. Points aren’t optimized. Truce time doesn’t work properly. Matching is still off. Not every alliance member wants to participate, yet there is still a risk they get attacked even if it doesn’t give points.

Consequence:
Instead of having players excited for a new event, they are discouraged to participate. Most alliances don’t even bother building the requested buildings, which means no points. No one has fun playing this event.

Suggestion:

• don’t make it mandatory for Migo
• allow players to choose if they want to take part or not. If yes, they are free game.
• make an extra hospital to heal troops during event and return them all when battle is over
• give killing and occupation points.
• give valuable rewards for both winner and looser
• respect truce time
• fair matchmaking based on participation of other events/strengths of participants
• make it twice a month during throwdown week

State: All those having Alliance Duel

[last socket]

Observation:
Alliance duels have been plagued by problems. The event was never wanted or needed and is difficult to implement in a way that will ever be welcome.

Consequence:
Lots of people are unhappy that the event is still existing.

Suggestion:
Remove it completely. Take it back to the drawing board and re-plan it in a way that doesn't permanently damage people's accounts, cause problems with other events, and can be planned and participated in by responsible adults understanding that most people require 8 hours of sleep and 8 hours of work Monday through Friday and have other competing priorities for time. Consider that events that utilize the player's actual hospital, enlistment, and resources to recover are inherently unpopular. Consider that 10% of a player's troops permanently lost because they couldn't play for 1 hour on a weekday and failed to know they would need to plan to bubble within 1 day is not acceptable. Workshop the ideas before implementing them, including engaging community voices, then return the event in test states that are fairly compensated for testing. If the event becomes popular, bring it back.

Auto from state 658.

[fair barn]

Observation: 
 There are a lot of players AFK in the new path of water, making it difficult for the team they are in

Consequence: 
Player is not happy to be playing with less people than the other team and consider it a disadvantage 

Suggested Solution: 
Automatically kick for inactive players and don’t let them join the game for a certain period of time. 

State number
227 ```

[visual bronze]

Observation:
Matchmaking system is offline. many events are over befoe they started. Examples: MM, AD, $v$

Consequence:
It is not possible to motivate ppl to play events.

Solution:
Switch on matchmaking system again

[shadow plinth]

Observation: Dev Feedback and many people are saying that first week points will be removed from Featured Leaderboard ranking. Those points were made fair and square, completely compliant to rules of the event on the WEEK 1. There is no cheating or anything, removing those points is an insult to people who read the event carefully, improvised a plan to maximize their own and their alliances benefit. You've never said that you will return the troops or change the rules, everything was done in week 1's circumstances.

Consequence: Players who actually cared about the event and their points, made time to participate will be punished for it.

Suggestion: Just leave the points as it is. In the new system only P2W's who just sit in towers will dominate stage 2 and 3 anyway. That is, if they can even find an alliance to rally them. Because there is huge power gaps between alliances, and balance is broken between every rally leader since Behemoth and a million decoration and skins already. Even people who spend $2K a month are crying while rallying someone that's spending $4K. Event in it's current state isn't optimized after changes either, I had to beg our opponent to play today so we can make some points for Featured Leaderboard. We made our main rally leaders sit idle so they could do something.

[torpid wolf]

Observation: Players don’t receive merits points from just occupying buildings during Alliance Duels.

Consequence: if opposing alliance chooses not to participate in event players can’t earn merit points

Solution: give points based on occupation, as well as kills and wounded.

State:919

[desert horizon]

Observation: in Dino / gorilla raid the strongest players having the goal to rank highest only accept airplanes to join their raids

Consequence: Since heli is usually stronger, the heli is selected in default march. That means with default march people get kicked by the strong player's marches, since they joined with a heli. manually selecting aircraft means the raid is full before you join.

Solution: Please add an option to select an aircraft type, which is then the default for the next march

State: 178

[mild forge]

Observation:
Alliance Duels again. We have an active alliance with a lot of players who are achieving good ranks and completing the Migo tasks. Our team gave an hour of their time today and the vast majority didn’t achieve enough points to complete the task. The cheat coins had to be used for around 20 of our players.

The duels are a badly designed game which doesn’t reward players. The personal points can’t be seen. There are no points for building occupation. Our opponent didn’t rally us at their base so there were no wounded points. Even players who wounded their own and the opponents’ troops had little or no points. Players on the defensive side have full hospitals 800k plus wasting rss and speedups to heal. This affected players last week particularly for SvS, wasting rss to clear the hospital before the battle.

Consequence:
Players are disappointed with no return for their efforts today. The kill points from the first weeks’ shenanigans have not been adjusted and so the Migo points on the featured leaderboard are unbalanced. There’s no incentive to join or improve.

Suggested Solution:
Bin this event, we never want to play it again. I get that it’s part of this Migo season and difficult to remove at this stage. We loved the advanced horde from the last Migo and happy to get nice crates and rewards at the end. Please make this event worth players’ time if we have another 6 weeks left to play.

State number
823

[rain coral]

Observation:
Opponent alliance is abusing game mechanics and gaining advantage in Alliance Duels by placing alliance towers and multi account settlements around Control center and towers to prevent my alliance from attacking.

Consequence:
Time and money are being wasted by our alliance and overal gaming experience is ruined because this event is being designed so poorly.

Suggested Solution:
Please do something with this event because it's counted for MIGO and it's failing badly since it's being launched.

State number
958

[mystic sedge]

Observation: 
 [Attached is  result of 1 hour of Alliance Duel today… 2000 repellent?!  On top of this 2 days of healing]

Consequence: 
[Almost non of us in alliance could close this event in MIGO]

Suggested Solution: 
[1. Compensate all players repellent which we didn’t get from Alliance duel part for last and this week 
2. Remove this event from solo Featured Glory Ranking
3. Players left enough feedback what you can change in alliance duels, do something already, because as I see it, it’s just big waste of time and rss]

State number
[704]```

[storm matrix]

Observation
Alliance Duels is disliked by majority of players

Consequences
People quitting the game after being hit and emptied of rss due to this ridiculous event. People unhappy getting no rewards, getting full hospitals, unhappy alliance members in AC and much more negativity (added) in game.

Suggested solution
As the featured ranking in Metamorphix is done in 3 days, my suggestion would be to remove the event completely from our calendar.

[patent yarrow]

Observation:
When one alliance remove their buildings and refuses to play the other alliance is unable to earn points for migo.

Consequence:
Players need points for important migo ranking.Allowing the opposing alliance to determine our migo points(or lack their of)is unfair and poor event planning.

Suggested solution:

1. Compensate migo rank the matches that points could not be earned

2. Change the mechanics so that alliances cannot limit zero migo rank by removing buidlings.

State: 83
Ign: Invictus

[dire solar]

Observation:
Alliance duels troops lost, enlistment, and hospitals

Consequence:
Alliance duel troops should not fill hospital or enlistment and all lost troops should be returned after the event.

Suggested Solution:
Make it more like RR or MM with the troops and this event might be tolerable

State number
676

[grizzled mantle]

Observation
RR and KotH have similar stores and different currency

Consequence
People can't necessarily buy everything they'd like. Some people can buy out a store and still have coin left over meaning they buy it out next time too. Your database of "stuff" also has to have a whole new entry which isn't optimised

Suggested solution
KotH currency owned by players is converted to RR coin. Stores now both use the same currency.

[hidden carbon]

Observation: 
 Please let players give away HQ skins. For example player have 2 of the anniversary premium and would rather give one to a teammate instead of upgrading it and same goes for other hq skins extras

Consequence: 
Many players have hq skins or march skins etc that they don’t need and would rather give to teammates for them to use instead of keep upgrading them 

Suggested Solution: 
Have an event or a new function for players to be able to give hq skins march skins etc that they have extras off

[ripe hemlock]

Observation: 
 Alliance duel. Alliance members are not enjoying this event. Every week is too often, take too much RSS to heal troops, and hate the loss. Matching is not really fair. 

Consequence: Members are bubbling up, not participating. Troops in hospital are affecting other events we love. 


Suggested Solution: 
We would love to have an option to join Alliance duel or not. It would be great that Dev can measure the way how much players wanting to play the event. Alliance MIGO point displays the level of alliance’s active members. I feel quite proud of my alliance. Please do not encourage retirement. 

State number
822

[zealous thorn]

Observation:
Two legions that were unable to match for KotH were given KotH coins, but no credit towards MIGO points, even though they cannot control the matching.

Consequence:
Players who go unmatched lose out on MIGO points due to a situation outside of their control and fall behind in MIGO events.

Suggested Solution:
If players lose out on MIGO points due to circumstances outside their control, such as not being matched in KotH, they should still receive MIGO points for that event.

User: Jerryrun23

[fast latch]

Observation:
States 600+ and states 200+got different pow shop .
Consequence:
Those tickets no value for nothing
Suggested solution:
Treat everyone equal!
User:kiss my axe

[golden jungle]

Observation
On one hand we get promised to slow down, on the other hand we actually have more events and releases..
It might be the devs are slowing down compared with the original plans, however we asked for less events that are life, we still get more events. After the promise to slow down, we have had hero challenges, festival event, new heroes including Angela, old heroes that became limitless, alliance duals.
Just more and more….

Consequence
Players get frustrated, they ask to slow down, but they feel you are speeding up…
On one hand this breaches the trust of the players they listened to. On the other hand they get burned up, players with multiple accounts in multiple states, drop them, since they have no time keeping up. This also results in states getting more dead.
Or players just give up all together, since the time needed is not compatible anymore with their real lifes….

Suggested solution:
If the devs say they will slow down, then truly slow down, meaning less events, less releases of new heroes, everything less then currently on the life servers…
Or, if you don’t want to slow down, don’t tell the community you will slow down….
Respect the players by telling them the truth…

State
All

[visual bronze]

Observation :
Effortless progress

Consequences:
The event was a major factor contributing players to do upgrades at lower costs and benefits the F2P also.

Suggested solution:
Bring Back the 1 month Effortless progress at the soonest with new content like behemoth discounts or formation system discounts.

Player : NeverDie#7413
State : General

[zealous thorn]

Observation :
Unable to upgrade troll squad with frags received in bunker since upgraded to limitless.

Consequences:
Harder to upgrade limitless and unusable frags from bunker.

Suggested solution:
Frag awards from bunker should be able to be used to upgrade Troll squad, along with any other old frags.

Player : Mayo
State : 73
Two upvotes, one down vote.

[unkempt garden]

Observation: Gold frags are no longer of use

Consequence: Players with gold frags have under powered heroes because they cannot use the items they'd saved/ continue to receive

Suggested Solution: Allow gold frags to be used as an alternative to the updated limitless system for the heroes existing prior to the hero patch

[hushed stump]

Observation:
Dr. Yamazaki making too many "groundbreaking discoveries."

Consequence:
Weekly or bimonthly game updates, which introduce features we don't necessarily need that are also riddled with bugs.

Suggested solution:
Dr. Yamazaki needs to take a break and allow devs to hold a weekly "bug bash" to fix lags, crashes, and bugs in conjunction with these game updates.

State number
121

[fossil glen]

Observation:
Hope Fest, Hidden Treasures and ALL new events are mainly aimed at spend to get rewards.

Consequence:
Players are irritated and losing interest.

Suggestion:
Optimize it in a manner that there is a balance between earning rewards and buying rewards.

[fossil glen]

Observation:
Hope Fest is hopeless for F2P. It is impossible to earn 1000 gold coins and redeem the event HQ skin. It is absolutely sad that even an anniversary event is mainly aimed for SPENDING to GET rewards. Each stage is designed to roll smaller numbers on dice and make laps even harder with more tiles (?!). Dice is not rewarded to players in comparison to this increasing difficulty.

Consequences:
Player base is not satisfied.

Suggestion:
At least reward the players or allow the players to earn something event exclusive for the game's anniversary event. Mend your ways.

[shell temple]

OBSERVATION:
Feedback has been changed many times, which is confusing and upsetting to players. The new style of reporting feedback is confusing and frustrating, as it is based upon a voting system and is often ignored despite meeting protocols.

CONSEQUENCE:
Players become tired of sending feedback and lose confidence in the moderation team, the community managers, the developer representative, and the developers themselves. This leads to more negative reactions overall and can result in loss of download statistics and profits, as well as more negative reviews on app clients prompting investigation.

SUGGESTED SOLUTION:
Review highly voted feedbacks, implement that which can be, and be transparent when certain feedback reports cannot be met as well as why.

STATE #: 180; 481

[timid widget]

OBSERVATION: 1135-1140. states. They did not get a transfer event when the first world event ended. In the meantime, we experienced serious strengthening due to the plasma institute and the fact that we had to wait for a long time.
CONSEQUENCE: The states are dying and transfers will be much more expensive for players within these states than any other state, as transfers will be available much later than in other states.
SOLUTION: Reducing the number of tickets required for the transfer event due to the inconvenience you have caused to the players in these regions.
STATE:1135-1140

[shadow plinth]

Observation
Hidden Treasure only for Spenders and 0 Top-up Bonuses after successfully purchase

Consequences
F2P Can't join this event, or low spenders who enjoying top up bonus is useless since its counted only 0 Bonus and this happen multiple times

Solution
Delete Delete DELETE DELEEETTTEEE this extremely useless event for F2P and Not Worth since it doesn't include Top Up Bonus more like Monthly Deals

Devs/FunPlus can you read this?

State:
All

[shadow plinth]

Observation:
Is this MOBA with AFK guy? Where is Report button?

Consequences:
Every player will extremely furious with 1 AFK players

Suggested Solution

ADD REPORT BUTTON IN POW

Are you listening Dev did you?

State:
All

[iron thorn]

Observation: Where is Olly Vouchers?how people get they fragments?

Consequences:angry people unfair game in compare with that ones that they max up ..why was remove it from vouchers?

Suggested Solution: Bring it back ...dont change something that is good...

State83

[golden jungle]

Observation
The devs made some states special, some skipped Migo, others got heroes faster, simultaneously with gen 15…..
Every time we have feedback about this (because it always caused a great disadvantage), we hear, you are a “special states”, feedback doesn’t apply for all states…..
We didn’t ask to be special, the devs made us special

Consequence
The players in the “special states” are greatly in disadvantage, players get frustrated and have not a fair matching compared to the “normal states”.
These states have been made special to help the devs. And instead of thanking the players in those states and making it an advantage, it always turns into the greatest disadvantage.

Suggested Solution
Take care of the “special states”, YOU made us special, make sure it isn’t a disadvantage.
Take care of those players!!!

State
The special states

[shy oak]

Observation:
People still get attacked and zeroed at Alliance Duel for no reason. Even with the 90% revival, months of training needed to get back to the old armysize.

Consequence:
Players get frustrated, healing and enlistment costs time and prevents us from being able to fully participate in other events.

Suggested Solution:
Make it impossible to attack settlements. Set the event in a neutral location where both alliances can fight on the same battlefield. Two towers and the headquarters of each alliance could face each other and be defended and attacked at the same time. Troops can be handled like in reservoir raid.

State number
291

[paper trench]

Observation :
Bring 'em back event would be even better if we would have an option to get those players in our states,as i and many others have alot of friends that stoped playing due to various reasons,and they would come back now if they could join us ( merging states and moving left them everywhere around ), got some top spenders aswell that stoped playing and they bought tickets now to try and get my state as a choise to transfer but they didnt

Consequences
Less ppl will come back cause state transfer is not so often and cant choose what ever state they would like

Suggested solution
Let them come with bring them back and or more often state transfer and able to choose what so ever state

[fast hazel]

OBSERVATION :
Our state 1138 is very low population. After few SvS, we meet people from the other states in our bracket and noticed all the states 1133-1136-1137-1138-1139-1140 have the same issues of low population and difficulties. Particularly my state 1138 and 1139 are VERY low. We won preparation against 1139 but lost by hundreds of millions against the others. The states before and after us had transfer event. We are forgotten…

CONSEQUENCES:
Over half the population of our states are farms, all the alliances have less and less players, there are not much cooperation/ motivation / emulation within the states.

SUGGESTED SOLUTION :
We have been reporting and asking about something to be done for some time. Please merge us.

STATES: #1138 #1139 #1133 #1136 #1137 #1140

[ornate garden]

Observation:
The King of Hill Icon on main screen has an large annoying message covering half of the main screen telling us useless info all week long. Half the week it says my alliance has not registered yet, and the other half it says it’s soon going to begin (even days before)

Consequences:
It blocks the screen from current game play.

Solution:
Remove all event icons from main screen unless the event is currently happening. Telling us messages like my alliance has not yet registered does nothing. I am not a R4/ R5 I cannot do anything to change it, please remove these annoying messages from the main screen so we can play the game and focus on the current event not one days away.

[zinc mauve]

[13 vs 18 with 2k plus power, what's up with rr matching? My alliance is constantly plagued with uneven situations.]

Consequence: 
[10 vs 30 with P4 and we with 2 P1, people are giving up playing RR]

Suggested Solution: 
[fix the matchmaking to be more fair]

State number
[1156]```

[weary sedge]

Observation: 
A lot of new Events/Features get released. Old Bugs/issues arent fixed

Consequence: 
Mora and more bugs occur. Players are frustrated

Suggested Solution: 
Fix the Bugs and issues before releasing new Features! Make sure everything is working before coming up with new content !

State number
812```

[empty phoenix]

Observation
Statues

Consequence
New statue emerges every two months while the previous remain unfinished this cause a lot of frustration and widens the power gap

Solution
Add many ways ( including f2p ) to aquire statue licence

State: All

[grizzled mantle]

Observation
Pricing of items is super inconsistent. Some items are more valuable than others and this is based around the available uses for the item. Limitless potions and Advanced limitless potions do not have the same value

Consequences
Need to make a choice too often of one or the other. Less ability to enhance older heroes further for 3rd and 4th marches.

Suggested solution
Look at how many uses the items actually has and where it provides value before deciding that its worth the same as a current item. An older hero frag should be worth less than a current one. Ditto for any items involved in the upgrade.

See screenshot. Limitless potions and advanced do not have the same value to a player and the basic ones should be cheaper by some margin.

[proven hearth]

observation :

In Migo time , the need of stamina is higher than usual.

Consequence

Players who run out of stamina cannot finish the daily tasks

Suggested solution

Every previous Migo the game used to include stamina in gift code to fix the unbalanced.
Thank you

Player : Mayo
State : 73

[shadow plinth]

Observation:
60+ days Returning daily rally rewards were changed from Chief gear parts to
speedups.

Consequence:
Without rewards that benefit the alliance, active alliances wont take returnees in as active as they used to.
Returning player is most likely to quit game again after they can get to active alliance.
Why nerf these rewards when this transfer is based on luck with state numbers anyway?

Suggested Solution:
Bring back better rewards and even update them to other important rewards based by state age (aircraft parts/behemoth/aircaft formation etc)

State number
493

[fickle socket]

Observation:
Need specific hero’s to complete Story Missions in Hero Challenges.

Consequence:
If one of those specific hero’s has not been located, you are unable to complete the Story Missions.

Suggested solution:
Allow completion capsules purchased in Value Voucher to be used to locate.

State
586

[snow trellis]

Observation:
Anniversary Event "Limited Exchange" store only open during their respective stage.

Consequence:
Low spenders and F2P cannot buy anything from the previous stages, since it's almost not possible to get enough coins during each stage when it was needed. The weaker Player base mostly has enough coins towards the end of the event, but then the stores of previous stages have been locked.

Suggestion:
Open the "Limited Exchange" store for all stages.

State:
All

[umbral wasp]

Observation:
Where is Report button? And if we report someone please block them from this event forever.

Consequences:
1 player did NOTHING as you can see in the picture. And this happened not only this time. I already had experienced several times and still have nothing to do with it.

Suggested Solution

ADD REPORT BUTTON IN POW and LET THEM CANT JOIN THIS EVENT.

State:
All

[unkempt garden]

Observation: KoTH is not a desirable event and is always full of bugs

Consequence: Players don't enjoy this event in comparison with alternatives.

Suggested Solution: Go back to weekly reservoir raid and eliminate KoTH
Edit: add 6 upvotes for additional post

[alpine viper]

OBSERVATION:
Alliance Duels causes a lot of issues with even winning alliances not able to satisfy the migo requirement

CONSEQUENCE:
players are frustrated, often not wanting to take part in the event

SUGGESTED SOLUTION:
change the scoring and instant heal all wounded/killed after the event
Suggested Scoring

1. points for occupation
2. Points for Defending/Destroying Towers
   3)Points for Occupying Centre
3. Reduced time to destroy centre
4. points for Destroying/Defending Centre

With any changes the leader board would need to be rest to zero

STATE #: all states

[unkempt garden]

Observation: 20utc has been eliminated as a potential event time for KoTH and RR

Consequence: Players who have that as an optimal balance for their alliance are unable to accommodate the players

Suggested Solution: Add 20utc as an optional time slot

[alpine viper]

OBSERVATION:
Alliance Duels causes a lot of issues with even winning alliances not able to satisfy the migo requirement

CONSEQUENCE:
players are frustrated, often not wanting to take part in the event

SUGGESTED SOLUTION:
change Migo requirement to participation only

With any changes the leader board would need to be rest to zero

STATE #: all states

[zinc glen]

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Observation:
The start and end times for limited time events (Bump n’ Bounce, Behemoth Trials) is not clearly spelled out in the event page.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
More clearly indicate the start and end times for limited time events (Bump n’ Bounce, Behemoth Trials) in the event page.

State Number:
783, 180

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Observation:
There has been no inclusion of hispanic heritage within the game.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Introduce messages and or events within the game that speak to / highlight hispanic heritage.

State Number:
1189

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Observation:
The “purchase bundle” task within the Alliance Throwdown event appears often and is not useful for a majority of players.

Consequence:
Reduces event impact factor towards player growth

Suggested Solution:
Remove and or reduce the spawn rate of the “purchase bundle” task in the Alliance Throwdown event.

State Number:
1001

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Observation:
There are no events which provide points for the use of limitless syringes.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Update existing events to provide points for the use of limitless syringes.

State Number:
86

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Observation:
The Kill Stage event incentives a disharmonious environment within states.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Remove the Kill Stage event so as to promote a harmonious one-for-all environment within states.

State Number:
427

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Observation:
Special reward crates often times do not list out specific drop percentages for the items they potentially can drop (eg special handbook event crates).

Consequence:
Reduces event and item impact factor towards player growth.

Suggested Solution:
Normalize the inclusion of item drop percentages from special crates across all events which offer said materials.

State Number:
1137

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