#📋︱feedback-reporting | State of Survival | Page 1

polar plover May 24, 2023, 2:48 PM

#

Observation: 
Players constantly complain and quit the game daily due to excessive issues / bugs / glitches 

Consequence: 
State of Survivals issues, bugs, glitches result in years worth of lost progress in mere seconds of in game play

Suggested Solution: 
Fix "issues / bugs / glitches" , starting with the oldest known "issues / bug/glitches" before releasing updates or content
State number
86```

muted zodiac May 24, 2023, 5:20 PM

#

Observation: Players dislike Labyrinth and want Underground back

Consequence: Labyrinth has poor rewards and is extremely time consuming. Time required does not come close to equaling rewards available.

Suggested Solution: Either return to Underground, or massively improve the rewards for Labyrinth

ebon pumice May 24, 2023, 5:52 PM

#

Feedback is submitted in repetitive cycles and variants with no further responses given on any issues which are a priority for the players.  Studio's priorities are pushed foremost often misleading players on easily verifiable statements. 

Consequence: 
Feedback is seen as a useless diversion to pacify grievances rather than dealing with them, another outlet for player issues to be stonewalled.    
 
Suggested Solution:  Have a team comprising representatives from game design, user research, and finance interact monthly with player elected representatives for forging a roadmap of development that caters to interests of both the players as well as the studio. Alternatively, have the same team hold a direct live interaction with the community at large in a monthly q&a session.    

State number
Doesn't matter at all.```

rough summit May 24, 2023, 8:28 PM

#

Observation:
After maxing out all Points Races and all other playable (non-cash) means of getting energy drinks (except for "Use biocaps" and "use speedups") I will fall about 500 energy drinks short of the full basic rewards tier (I still have 100 energy drinks to go on today's Points Race). That means I would have to buy 5 Suckerpunch bundles just to get all the basic tier rewards.

*Consequence: *
This is an apalling middle finger to all players - but especially F2P (which I'm not - I've spent about $60 in the 28 days that I've been playing).
Having to pay to reach the full BASIC rewards tier even if you max out all playable options for getting rewards is not just disrespectful.
It sends a clear message: "We do not care about your enjoyment and achievement unless you spend massive amounts of cash on our intangible products with zero guarantee."
This is unexcusable.
I would have bought both reward booster crates in Festival Pass if I were able to reach full basic tier "simply" by playing diligently and maxing out all playable options.
Spending ~50,000 biocaps in one go produced a grand total of 33(!) Energy Drinks.
500 minutes of speedups (sometimes) produced 3 energy drinks.
You can bet your buttocks that I won't buy the booster crates now.
Or ever, for that matter.
This month has been the first - and very likely the last! - that I've spent real life cash on this game - unless this changes.
Definitely not rating the game highly on Google Play either, for that matter.
And seriously considering leaving entirely.
The frustration that to enjoy even basic rewards of a "free-to-play" game I must pay cash, is hard to express.
There are many, many F2P games available - why should I choose yours?

Suggested solution:
KG - you need to do better.
Make the basic (unboosted) rewards tier accessible by simply playing the game without having to spend cash.
And generally, let people experience a sense of achievement without having to fork over wads of cash.

winter pilot May 24, 2023, 11:58 PM

#

Observation:
King of the hill is the same day as SvS

Consequence:
We cannot do 2 things at the same time 😐 and as we need to choose a minimum of 4 time options from the 5 it has a very high chance to have the event while SvS is ongoing

Suggested Solution:
Have the event in the alternate weeks to CC/SvS, when we have no event on Saturday

State number
All states

cold thicket May 25, 2023, 1:06 AM

#

Observation:
[this is the issue / topic or event you are considering in this feedback]
Why do you keep implementing random "gates" into Labyrinth City? You already force players to upgrade each part of the excavator once before you can upgrade it again, which forces a lack of creativity on players. But you have now forced an upgrade order even on players who already started upgrading a different part. In this case, I was upgrading my Complex Cockpit 38/50 but now I have to upgrade my Alloy Drill 0/50?

Consequence:
[How does it impact you, your alliance or the player base - negative or positive]
This is already a not well received event, and now the miniscule amount of creativity (choosing upgrade order) is further stifled. This makes progression in the way I want nearly impossible, especially since I have an large imbalance on upgrade material.

Suggested Solution:
[If needed, what change could lead to a positive outcome]
Stop forcing players to play a certain way. Let us choose how we want to upgrade the excavator to actually make this event playable. Only 4 players on my server have made it to Hallway 4, and I am 2 of them...

State number
[fill in your state number here]
See name.

crude yacht May 25, 2023, 1:41 AM

#

Observation:

Showing the state average is inflated causing players to think they are behind to entice spending on parts needed.

Consequence: This is considered false advertising and is a claim in the current lawsuit.

Suggested Solution: State the correct state average and do not inflate numbers to mislead your player base.

sour hawk May 25, 2023, 5:33 AM

#

Observation: the introduction of a huge number of new features, despite the fact that many f2p players have not upgraded even half of the old features. A lie on your part that you are closing the gap between f2p and big spenders while you are making it bigger and bigger. In a short period of time, the game was introduced: a dinosaur, a new aviation system, several new statues, etc.

Consequence: a lot of players, including average spenders, leave this game. I used to donate to the game (probably not so much that my opinion was taken into account, but still), but when my donation was no longer enough for me to be a +- average player, I stopped investing in the game. After the league, many of my acquaintances left, including big spenders. I also plan to leave the game soon, because SOS is not about the pleasure of the game. This game is about humiliation at the hands of those who have a lot of money.

Solution: make fewer new features that only INCREASE the gap between players. Increase the number of free rewards. Listen not only to the spender, but also to other players. LEARN TO LISTEN F2P, who suffer the most in this game from inadequate functions. Stop making statues!!! Stop. You don't give statues for free, only for money. So stop. F2p it is impossible to raise the basic attack, while the spender has it already 2-3 times more (as an example). And there can be many such examples. Do not kill your own game, and if you have already planned to close it, tell us about it so that we stop spending time on it.

All states, all players.

fleet sparrow May 25, 2023, 9:54 AM

#

Observation: 
Another statue

Consequence: 
There are too many new features even high spenders are becoming overwhelmed and losing interest in the game - people are quitting quicker than ever leading to many states ‘dying’ - merges do not fix this

Suggested Solution: 
Listen to the community, slow down on releases, implement better ways for people to catch up before new features - work on retaining players.

 let f2p be able to get the 1st statue tickers  easily and cheaply now since they have so many now it is time to backtrack . Let f2p have at least one maxed statue by now and has more keep coming backtrack the 2nd etc

]```

lyric badge May 25, 2023, 11:17 AM

#

Observation:
The game is not intellectually challenging, there is no sense anymore that with superior tactics you've outsmarted an opponent and managed to get good rewards for that. Upgrades are either bought for money or (for very old stuff) given out to everyone for minimal effort. Events which used to require some degree of planning, such as the underground, have been removed.

Consequence:
The consequence is that this game has essentially become a social media platform. Most players play it because they socialise with people they've got to know online. However, in those circumstances, there is no reason for groups to stay in this game or move to another en masse....

Suggested Solution:
Improve rewards for events in which good strategy/teamwork can result in a high placement - Azurtane Heist, Underground, Infected Horde. Bring back Shadow Underground.

Things not to do: just give out more stuff or put out tedious 'grinding' events.

storm flame May 25, 2023, 12:07 PM

#

Observation:
Mods and dlmods defining players feedback as chatter

Consequence:
Multiple players including me feel that our feedback or bugs reporting have no importance to some memebers of the moderation team as it represents an inconvenience to them as you can observe in the attached screenshots.
According to the Oxford Dictionary Chatter means to talk quickly and continuously, especially about things that are not important.

Suggested Solution:
Mods to be careful and trained on what kind of language and words they use

State number
1013

fleet sparrow May 25, 2023, 12:23 PM

#

storm flame Observation: Mods and dlmods defining players feedback as chatter Consequence...

Hi green, this refers to reports within this channel, the feedback channel itself can be used to discuss feedback, raise ideas etc, THIS channel must follow the format as you have correctly posted hug

spiral field May 25, 2023, 1:00 PM

#

Observation: Intel becomes less useful once you're past level 30, even with Plasma drops
Suggestion: If we could upgrade our Intel Post past level 30, that might help with Plasma Inteligence. And it would add to the game. As you upgrade you get better finds, less of the Blue, and more of the Gold, and eventually even Red.
Consequence: A mid-game activity that even Free players can use, but Paid Players can still skip straight past. You know, if they want to. The current Intel zombies are just Level 22 at tops, even though zombies go up to level 30 anyway.
Reason: 25 blue troops? Seriously?

mystic sedge May 25, 2023, 5:18 PM

#

Observation:
[Intel missions. A lot of useless Intel coming from MIGO which gives nothing whatsoever]

Consequence:
[Negative outcome. We spend a lot Chief stamina and time for few rss or Elite / Epic hero fragments which do not have any use]

Suggested Solution:
[Intel rescue missions should be free, additional tasks from MIGO should bring red crystals]

State number
[704]

dense blade May 25, 2023, 7:30 PM

#

Observation: Repeatedly bad/unfair matching and broken heroes across events.

Consequence: Players aren't heard. Events aren't fun due to poor matching. Players lose rewards because of unfair matching.

Suggested Solution: Consider the feedback. Sort the matching systems across events so there is fair gameplay.

All states

cold thicket May 25, 2023, 9:11 PM

#

Observation:
There needs to be more clarity on the strength of Infected Horde waves. We should be able to view how the battles went, and why they were lost.

Consequence:
It greatly inhibits the ability of alliances to gauge the proper level of Infected Horde to do 1-11 (mainly younger servers). This directly impacts ranking, and as a result rewards. We have done many Hordes, and we lost a defence that should not have been lost.

Not only did we lose, we lost the wave really badly. Level 11 Horde, Wave 19, according to Wiki is 526,463 T9 units.

Context: See image.
Infantry: ♤ÅŇĐŘØÎĐ♤ 125,000: P2. DJ 69 Greece: 44,946 P3. Genjioffering: 44,152 P1.
Riders: DJ 69 Greece: 44,946 P2. Genjioffering: 44,152 P1.
Hunters: DJ 69 Greece: 44,946 P2. Genjioffering: 44,152 P1.

Total: 392,294 troops. Infantry: 214,098. Riders: 89,098. Hunters: 89,098. (Not including what StevBZH had home)

Suggested Solution:
The ability to replay the battles (in Infected Horde) to see what actually takes place, and what actually contributes to the fights. Is it Infantry like most defenses? Is it Hunters like for Influencer Trap? Is it for some odd reason, riders? Thus making them (Riders) remotely useful?

State number
See name.

lone igloo May 26, 2023, 9:23 AM

#

Observation : Intels that aren't done covering the completed ones

Consequence :
Hard to claim rewards especially when the entire Intel icon of the completed ones are being hidden by the useless ones

Suggested Solution :
If possible separate the Intels but don't make Intels too far from the base and the completed ones should be above the ones that aren't done in case this happens so that rewards can be claimed easily.

State number :
744

floral rain May 27, 2023, 9:36 AM

#

Observation : If I send troops to gather the instant gather skill is automatically put on cooldown

Consequence :
If I recall by error or if an ally gets before me, I cant use the skill until the cooldown ends

Suggested Solution :
The cooldown should only start when troops actually gather and not before they arrive

State Number : 636

quaint charm May 27, 2023, 9:40 AM

#

Observation:
Maxed players are far too powerful than average player. Gap is so huge that millions of troops can be killed with a solo march of a maxed player.

Consequence:
This abnormal disparity is incentivating bullying behavior: maxed players enjoying destroying in a few seconds literally years of games of other players.

Suggested Solution:
Introduce aggressive diminishing returns (in points/rewards) for attacking weaker players, using best march power as a measure. There should be also big incentive (points/rewards multiplier) to attack players of higher power.

State number
81

grizzled mantle May 27, 2023, 11:53 AM

#

Observation:
The doomsday event which is now over is still on the screen. It needs to go. It needed to go a month ago but now will do

Consequence:
Aside from being useless for 99% of people it also interferes with useful gui features like quick heal

Suggested Solution:
Get rid of it. Permanently. Never put it on screen again

State number
Not important

shadow plinth May 27, 2023, 2:14 PM

#

**Observation:**New SvS format is pretty unplayable due to start times,new features and bad matchmaking

**Consequence: **Due to the start times some time zones cannot even play and therefore miss out on the rewards.
With bad matchmaking even those that still spend end up not even being able to play because their joiners are zeroed quickly and they have no one to join the rallies and smaller alliances cannot even participate because of the same reason of getting zeroed as soon as they drop their bubble.

**Suggested Solution:**have more choices for start times to cover most time zones and not just a few,slow down on new releases so f2p and mid spenders can play the event, and adjust the hq attack rule so that f2p and mid spenders aren’t being zeroed as soon as they try to join rallies.

State number: all states

formal perch May 27, 2023, 2:57 PM

#

Observation: The censorship. Below the words burn person and Japanese are starred.

Consequence: could be worse. Comes across as rude or insulting even. Would put a bad name for the mods if they attempt to troubleshoot with a player in game and “Japanese” is a word that they supposedly need to use. Probably get bashed for it, more than they usually do.

Suggested Solution: Instead of introducing more broken systems fix the ones already in place. Not just censorship. The lag, mining mayhem and the million other things wrong with this game

State number: 584

fathom palm May 27, 2023, 5:33 PM

#

Observation:
Maxed players are far too powerful than average player. Gap is so huge that millions of troops can be killed with a solo march of a maxed player.

Consequence:
This abnormal disparity is incentivating bullying behavior: maxed players enjoying destroying in a few seconds literally years of games of other players.

Suggested Solution:
increase the size of the recruiting office and the hospital much more

State number
375

topaz bay May 27, 2023, 7:04 PM

#

Observation: 
 No LLG1 frags obtainable 

Consequence: 
Mid and low spenders cannot max that gen and skip the next (Trish and Jeb weren't even good back then so players didn't even have them) and get anihilated because synergies cannot trigger if not all are your 1st march

Suggested Solution: 
Give us the possibility to get the current gen AND the gen before

State number
54

untold raft May 27, 2023, 7:29 PM

#

__Observation : __
I don't mind that they won the SvS, they payed a bunch of money for that - it's just the extreme difference.
In the past, before the gorillas started, it was always a tight fight, with rally tactics and timing, it was intense and every mistake gave the other side an advantage, you had to communicate and time rallies with different alliances and players, time reinforcements and all this. You were fighting the full time, and it was fun, when you won you had the feeling of a big achievement.
Now it's simply a boring "stuff your big gorillas in this rally and it's done". 😔
It's boring and frustrating that you can't to anything to change the outcome of a battle, as long as the stronger side just stupidly keeps sending troops.
Last months we had almost the same result, just with sides switched, but it was still boring.

__Consequence : __
I͟t͟'͟s͟ ͟j͟u͟s͟t͟ ͟B͟O͟R͟I͟N͟G͟!
Players are quitting spending and also leaving the game in masses.
Having to decide if you spend more money for the newest pet or the newest research feature isn't exactly the definition of a strategy game.

__Suggested Solution : __
Stop releasing new overpowered features that no one wants, let others catch up, including F2P.
This includes releasing already introduced stuff like Limitless heroes to those states who didn't get it yet and are not totally burned down.

State number :
589

grizzled mantle May 28, 2023, 12:37 AM

#

Observation:
The prizes on a precision chip need to reflect the effort/time/money taken to get one. Ie don't give me mercenary influence. I have 7000 red hats this isn't a prize

Consequence:
Nobody needs these after playing for 5 months. They certainly don't after 2 years.

Suggested Solution:
Remove them from the precision prize pool. Maybe add them to the normal one.

State number

small flume May 28, 2023, 10:29 AM

#

Observation:
All new events (labyrinth, behemoth trials,…) are on a screen without being able to see the chats.

Consequence:
We are mostly playing to spend time with our friends. We show as online but cant respond, because we are stuck on a screen without chat for at least 10 minutes. This leads to people not enjoying the new mini-games.

Solution:
Make chats (state-chat, alliance-chat, personal-chat) also available in the minigames - like it is with path of water, or rr or heist…

State:1000

terse creek May 28, 2023, 11:59 AM

#

Observation:
The "Spectate" option for Doomsday battles was fun.

Reservoir Raid now allows alliances to send two different teams into battle (Legion 1 and Legion 2).

Consequence:
We now know that it would be fun to watch our alliance-mates battle in RR and cheer them on.

Solution:
Enable the Doomsday "Spectate" option for RR battles, at least for your own alliance's fights.

State: 785

hushed stump May 28, 2023, 12:57 PM

#

Observation:
Polymerized plasma takes a long time to get due to current conversion from plasma cores (20+ plasma cores to 1 polymerized plasma, etc.).

Consequence:
The non-whales will take a long time to complete other plasma building upgrades and p8 advanced plasma research, further widening the power gap among players.

Suggested Solution:
Reduce plasma core conversion to get polymerized plasma (20 -> 10, 35 -> 15, 50 -> 25, 100 -> 50), or drastically increase the amount of polymerized plasma from the plasma leakage event (2 -> 50+).

State number:
121

marsh minnow May 28, 2023, 1:37 PM

#

hushed stump Observation: Polymerized plasma takes a long time to get due to current convers...

Not the correct way to feedback report but just jumping on this.

Or maybe make a green poly just like they did with green plasma! Use it for all poly research purposes and keep buildings with blue.

pearl moth May 28, 2023, 1:44 PM

#

Observation:
SvS
Due to the power creep the devs are pushing

Consequence:
Due to the massive power up brought on by the behemoths, limitless, and force formation svs is just not possible for f2p and low to mid spender. These joiners are getting zeroed while joining rally and this knocks them out of SvS

Solution:
Make the gray zone a area where settlements can’t be hit so joiners and everyone is safe and free to play.

State: 251, anonymous

shadow plinth May 28, 2023, 3:28 PM

#

Observation: RR after DD has caused matching to be even more unbalanced than before

Consequence: Players are being matched with either way stronger or weaker alliances that they shouldn’t even be matched with. This causes the event to become boring and it makes players not want to play it anymore.

Solution: fix matchmaking algorithm to make more competitive or at least fair matches where one alliance isn’t overpowering another. Take into account all the new features to determine raid score (limitless,behemoth,tactical analysis,etc) Players want matches that are exciting and fun to play.

lilac valve May 28, 2023, 7:02 PM

#

Observation:
Getting 180k solo points in RR impossible if no opponent shows up.

Consequences:
Players missing out on rewards they would have obtained but they are depended on players of another, unknown alliance

Suggested solution:
Change point system. Adjust it somehow so players are able to get points on their own.
Whether it's a bonus send out by system, an adjustment of the points the buildings give or dialing down point requirements doesn't matter 🤷‍♀️
State 493

Screenshot_20230528_205535_com.kingsgroup.sos.jpg

Screenshot_20230528_205546_com.kingsgroup.sos.jpg

inland flax May 28, 2023, 8:22 PM

#

Observation:
Too many entitled mid-sized sheeps who paid no more than 4 figures are complaining that they are being matched against VIP teams in RR.

Consequences:
All the whining hinders the spirit of rapid OP content deployment that bring in easy money. They have also on occasion swayed some whales and led to unnecessary spending boycotts. Furthermore, their settlements take up unnecessary computation power on KG servers.

Suggested solution:
(1) Release new OP content
(2) Wait 1-2 weeks for all whales to invest
(3) Kick all weak players, knowing most whales will have a hard time quitting after such a big investment
(4) Merge states and save on server cost
(5) Match all maxed players with maxed players

kindred totem May 28, 2023, 8:24 PM

#

Observation: players are zeroed in the first minutes of raid making it impossible to fight

Consequence: Raid is not fun. Players don't want to play. Impossible to get points due to being zeroed.

Suggested Solution: Do not allow settlement hits for the first 30 mins of raid to make it a fight about building first rather than players focused on how many troops they can kill

inland flax May 29, 2023, 12:16 AM

#

Observation: Logged in at roughly 12:13am utc on Monday. Tried to exchange showdown's 3h speedup rewards, which I bought out last week but have become available today. Got this. Saw this for weeks.

Consequence: I think KG's programmers are getting more incompetent. Big boss wouldn't want players to lose faith in their programmers' technical ability.

Suggested Solution:

Stop making changing that players have not and do not ask for, focus on the things we raise, shout and cry about daily for the past so years.

Actually speak with the community, this shouldn't even need to be raised as it should be done day 1 with it only getting better, not worse. It'll get to a stage where KG won't even bother to put update notes in and just ship a "surpise" update for players to figure out, as we tend to do mostly currently.

State number

597

shadow plinth Jun 6, 2023, 8:43 AM

#

Observation: 2 out of the 3 planned state transfer events are yet again during svs gov periods.

#🎬︱developer_feedback message

Consequence:

You have many spending players been holding their breath giving the game 1 more chance to see if they improved on the shambles it was last time to allow them to move. If they can't.. Well, figure it out. More and more quitting in groups daily

Suggested solution:
please feedback that this is a MISTAKE and they need to adjust the dates

This event should ONLY be active during the reign of a regular capital clash governor.

unreal hemlock Jun 6, 2023, 11:35 AM

#

Observation:
When region 847-851 get state merge? I saw we skipped again 😡.

Consequences:
State really empty, no competition, hard to win big events like svs, and others.

Suggested solutions:
Merge. Dont skip us like we are nothing.

calm girder Jun 6, 2023, 12:17 PM

#

Observation:
azurtan limited hours and excess players per schedule

Consequences:
many weaker players are unable to make the MIGO score because we currently have an overcrowded Azurtan at the times we can participate, which is usually only one or two, as we still sleep and work during the week

Suggested solutions:
you could use the second day of the event which is currently useless to include more schedules, or put the event on Saturday and Sunday (two days too since the problem is overcrowding)

chrome walrus Jun 6, 2023, 1:28 PM

#

Observation:
Match making for PoW and allowing players to team up is killing the game. Those states that have not been test states got penalized for it by being demoted for 2 leagues/ranks in PoW instead of 1

Consequence: Big players are teaming up and killing the small players that are trying to get something out of it.

Suggested Solution: Return PoW to the way it was. The Christmas edition was way better and much more fairto all the players and doesnt only cater to the bigs

State number: 146

fervent perch Jun 6, 2023, 4:46 PM

#

Observation:
826 hasn’t merged only transfer event which failed.

Consequence:
We still want to play with our alliance and transfer event isn’t viable with the bps of our players. Also the transfer passes were supposedly going to be more easily available yet still one a week . Can guarantee no change to prices to transfer even if could without enough gov invites.

Suggested solution:
Many of these states getting transefer event better to get first a merge.

fickle arrow Jun 6, 2023, 6:27 PM

#

Observation:
Player in the group around state 530 got again the burden of being disadvantaged of a decision devs did. First the AoO Event, then merges, and so on and so on.

Consequences:
Player are tired of being treated like that, player quit on a daily base, states are dying faster than we can try to hold them, because for what? To feed the greed of devs?

Solution:
Compensate the affected states in a proper manner, limitless 1 got skipped for limitless 2 and we've no chance to get them up. Issue fragments for limitless 1 and 2 so we see we are still valued and to have same chance as the other 1000 states that didn't get skipped or got 3 Gens of heroes at once

sullen badge Jun 6, 2023, 6:29 PM

#

Observation:

New Path Of Water Gives a significant advantage to Spenders compared to F2P players

Consequences:

Big spenders from different state can create a team and join hands for the Event and it subsequently gives others players a disadvantage thus making the event less enjoyable for F2P and occasional Spenders.

Suggested Solution:

As game releasing new behemoth(Dino) reward/points should have them included as well.

fickle moth Jun 7, 2023, 8:02 PM

#

Observation
Unable to scroll older chat history (observed on android and ipad after the update)

Consequence
People log on after a long day expecting to know what happened in alliance. There are times people in other timezones log in and not find anyone online to talk to, and backreading is their way of still getting in touch with the alliance events. They sometimes leave responses before they log off. Being unable to do so kills this little window of relationship built between alliance members. Without being able to scroll the chats, busy people basically will miss a lot of things not knowing what happened or what is being talked about. People will feel further left out of conversations this way.

Suggested Solution
Fix this problem ASAP.

State number
385 and 782

sage turtle Jun 7, 2023, 10:27 PM

#

Observation:
enlistment/SvS troop revival

Consequence:

•As I have said it takes the whole 3-4 weeks between SvS for my enlistment to empty. I think I’ve emptied half of it now.

• What if you got zeroed and couldn't log in for the next 2 days? All troops gone forever...

• I'd rather have the dead svs troops sent to the dead troop section that can be revived after the event. I had 1m in enlist from one svs... took a month

Suggested Solution:

Bring it back either to 10 or allow players to choose one of three limits, 5, 10, 15 accordingly so we can set the limits.

This is mainly as not each allaince will have the players or least the active players at the time that someone might want to run these which can cause lose of rewards if not enough join.

This can be countered by having farms / alts join but is inconvenient. Having an option to choose per spawn will make it more suitable depending on the situation per player / allaince.

State number

597

void palm Jun 8, 2023, 11:52 PM

#

Observation: Olly in PoW event

Observation: Olly is too powerful in the event and it will scare players away to continue playing it.

Suggested Solution: Nerf the hero in the event to allow players to stand some sort of chance, it's already given the players such grief with the power difference implemented.

State number: 98, 1000

fervent perch Jun 9, 2023, 10:55 AM

#

Observation:
The rr matching is terrible. This has been said for months still nothing is done to balance the matching

Consequence:
Legion 1 being matched with legion 2 giving an unfair advantage to legion 1. The raid score calibration and then the matching with opponents with way higher raid score and number of participants in both legions. I feel like stronger alliances are being matched with weaker ones on purpose.

Suggested solution:
Changing the RR matching system.

mystic sedge Jun 9, 2023, 4:11 PM

#

Observation: 
 [New adjustments to State Warfare]

Consequence: 
[Negative:
1. Adjustment change ZERO in what you done by creating current power misbalance
2. What for whales should spend money in this game, if they can’t use it?  ]

Suggested Solution: 
[1. Reduce gap between average players and whales with updating in game resources to new features:
- Update hero search to current generations
- Upgrade Infected  and Infected Fiend levels and rewards
- Upgrade Intel level and rewards
- Update all in game stores
- Update all rewards for CC, SvS, Showdown, Plague Zones and other classical events
2. Find PROFESSIONALS who can do this, current SOS developers are just incapable to do anything, specifically game development]

State number
[704]```

noble dawn Jun 9, 2023, 9:08 PM

#

Observation:
Players are going days, if not weeks without a response from CS.
Tickets are closed and told to open in the correct category.

Consequences:
It is frustrating enough that many players are leaving the game.

Suggest solution: Bring back the position of cs representative in mod team.

(sent for player)

#

Observation:
"Set out when rally team is full" would be more helpful in other aspects of the game

Consequences:
waiting 5 minutes for a rally is too long when everyone has joined/it's full

Suggested solution:
Add feature to pvp rallies as well

(sent for player)

bleak oasis Jun 9, 2023, 10:19 PM

#

Observation:
States are becoming too stagnant, big players quit because there is no action. Smaller players quit because big players have no one to play with and get hit.
Consequences:
Dead states, big spenders get bored and quit, smaller players get zeroed and quit

Suggest solution: Speed up state mergers, make transfer tickets easier, create a free (within a state time frame) to port FarmVille state and free to port “hell on earth” state. So that players can experience action when they desperately need action.

(state 970)

plush olive Jun 10, 2023, 4:33 AM

#

Observation: 
 Path of water times are not good for me. 

Consequence: 
I am unable to play most times I’m at work or sleeping 

Suggested Solution: 
Keep path of water open so anyone can play when they have time 

State number
307

rose otter Jun 10, 2023, 5:25 AM

#

Observation: crap ton of people quitting from all paying demographics
Consequence: many but going to focus on the SvS matchups when all the top spenders in a state quit because this game is biased
Suggested solution: listen to the players who are speaking for their alliance in how bad this game is going in the toilet and do something to fix it
State: All

shadow plinth Jun 10, 2023, 8:20 AM

#

Observation: very quiet states, lots of quitters
Consequence: even more players quit
Suggested solution: speed up state mergers, we need more active players even in states like 900+, if state merger can be within the year it will keep alot of spenders in game

fresh gate Jun 10, 2023, 8:26 AM

#

Observation :
The capacity of the hospital has been increased (and consequently the enlistement) it is good news but it's not enough.

Consequence :
In the old states it is possible to have 10M troops in f2p, a single pvp attack is enough to fill their hospital and their enlistment and make them almost 1M dead.
Even with 10M troops they cannot protect themselves so they are sure to lose if attacked. If they are zero the losses are too huge to continue the game

Suggested solution:
Increase the hospital to 3M (to save at least the troops from the first defeat in defense)
Or better yet, change that unfair percentage of 35% loss when defending. This would also make it possible to play rr or svs for example for longer.

coarse lagoon Jun 10, 2023, 9:27 AM

#

Observation: Can't change the resonating heroes for Capital Clash due to participation in King of the Hill event
Consequence: The wrong heroes are resonated, which causes loss in stats during Capital Clash.
Suggested solution: I have no idea, the only thing I can come up with is don't lock the resonating heroes.

dry heron Jun 10, 2023, 1:38 PM

#

Observation:
there are players who continue to pass matches in POW

Consequence:
it is a form of cheating. this influences the results and also game experience

Suggested Solution:
add an option that punishes those who skip matches a lot

State number
N/A

dry heron Jun 10, 2023, 1:58 PM

#

Observation:
State Warfare adjustments for some players is bad news.

Consequence:
they couldn't zero everyone even players in same strength as them.

Suggested Solution:
add an option that allow big players to attack each other

State number
N/A

sullen badge Jun 10, 2023, 2:40 PM

#

Observation:
State Warfare mechanism to adjust hit from big players broken?

Consequences:
Even with same or low level Hq/plasma hitting big level Hq/plasma the game still says big power gap. Player being P4 tried zero a P6 which was a success but due to the game new mechanics, player didn’t get a single point for warfare stage while hunting. ZERO fun for Players who like to hunt.

Suggested Solution:
Return the old Game Mechanics with some adjustment, if Big whale are Hitting low Level or same level with better research and behemoths, the defense gets an automatic shield after 3 hits.

State Number
852

sullen badge Jun 10, 2023, 4:06 PM

#

Observation :
Big players hit makes a lot damage to F2P

Consequences:

During Svs, while getting hit or F2P takes a lot of damage or zeroed. 10% of 5Mil troops is 500 k troops dead unable to get back and if the same scenario repeats during other Svs, the player will lose a lot of troops and creating frustration.

Suggested Solution:

To make a buff so, the defense part dont loose more than 10% of his troops when ever the situation.

State
207

pliant bridge Jun 10, 2023, 9:59 PM

#

Observation:
[ reward from all event compared with time spend on event and money are nothing. just garbage]

Consequence:
[ spending players will stop their spend cause reward had a poor impact comparing wuth money spent. for me i wont spend a lot to rank 1st during svs or soft for 400 hero frags and hq skin that give 3% attack. 400 hero frags not enaught even to make hero 3 star. and 3% attack is just A needle in a haystack ]

Suggested Solution:
[ give better reward during event. give better reward from intel. increase the possibility to get good reward ]

State number
[794]

ornate plaza Jun 10, 2023, 10:07 PM

#

Observation :

State Warfare Adjustments changes with no detailed explanation on what has change ?!?

Consequences:

Due to state matching many players use the 4 hours free for all to boost there migo rank. The game is now able to identify if a player has a unknown strength gap. The previous -/+ rule was very clear and reminded players they wouldn’t get points if outside these parameters. Personally if the game is able to identify this strength gap on a 1-1 bases it should be applied in other events to help with matching. I do like the idea that a vastly weaker opponent has some form of protection even though I enjoy attacking, but there needs to be some indications to the attacker, before they attack. Not after while they reviewing the report. A clear indicator is required, without will lead to more confusion and frustration. Resulting in the target along with many more targets being burnt. With or without points. There needs to be a clear explanation of what is a large “strength gap”.

Suggested Solution:

If the game can identify a large strength gap it could apply a automatic short temporary bubble to give a visual aid to the attacker and prevent both parties from unnecessary loss. This will allow the settlement to remain open for challenge when faced against a more equal party, the rule should also be applied equally. (Rally and or 1-1). If they could apply it to other events too it would also save a lot of game politics.

State

530

paper ridge Jun 10, 2023, 10:33 PM

#

Observation: No pop-up message telling you there's a power difference attacking during SVS. Should only apply to stronger players attacking, not weaker players attacking someone stronger.

Consequence: You don't know if you're even going to get anything from attacking someone until after meaning you lose troops for no reason. Weaker players should be able to attack those that are stronger and get points and resources.

Suggested Solution: Add a pop-up message before attacking.
Defender should always earn points if defender is lower hq level
Attacker should earn points and gain rss if attacking higher than hq level.

shadow plinth Jun 11, 2023, 2:21 AM

#

OBSERVATION: Adding more items to the weekly store is great but it still needs some improvement with the amount of daily coins acquired and the price of the new item crates in the store.

CONSEQUENCE: the new item crates are overpriced. You can acquire 42,000 coins a week but that only gives the opportunity to buy less than half of the items in the weekly store. (To buy 20 item crates it costs 30,000 which only leaves 12,000 coins)

SUGGESTED SOLUTION: Either lower the price of the crates or give more coins when completing daily tasks. Players should be able to buy more things from the weekly store instead of only being able to choose a few things every week.

grizzled mantle Jun 11, 2023, 3:28 AM

#

Observation:
Operation festival is bad. The UI is clunky and buggy. The prizes for completing the track are poor. The mechanic for earning the chips is fair to nobody. The methods to earning points for chips is poorly thought out. The changing around of fragments and introducing a new sentinel destroys progression. Stick to the generics.

Consequence:
Event as a whole is not fun.

Suggested Solution:
Rework pretty much everything.

State number
Unimportant

shadow plinth Jun 11, 2023, 3:29 AM

#

Observation: New limitless heroes - 2nd gen just got released in state 482. And there are no vouchers for gen 1 heroes available in value vouchers
Consequence: how to upgrade gen1 now?
Suggested solution: fix it

hot storm Jun 11, 2023, 9:07 AM

#

Observation:
"Morale" speedups are useless for veteran players who have maxed buildings and research, and can't be recycled or used for event points.

Consequence:
A useless quantum of nothingness that takes up a spot on the 'use speedup' window

Suggested Solution:
Change these useless Morale construction and research speedups to Training, or HEALING speedups since there's a much bigger hospital now and the new SVS needs an insane amount of healing.

State number
19

Screenshot_2023-06-10-23-10-28-711_com.kingsgroup.sos.jpg

shadow plinth Jun 11, 2023, 10:58 AM

#

Observation:
During the path, I consistently get matched against opponents with fully maxed monkeys, This vast difference in power renders me virtually powerless and unable to compete. It feels unfair and frustrating.

The game seems to be increasingly catering to high spenders, leaving the rest of us unable to enjoy the events. It would be great to have a better balance where everyone can participate and have fun. Despite the developers' claims of working to improve the situation, I have yet to see any significant progress. Each upgrade only seems to widen the gap even more, and the matchmaking system remains incredibly unfair.

I hope you take this feedback into consideration and strive to create a more inclusive and enjoyable gaming experience for all players.

Consequence:
More people quit the game

Suggested Solution:
Players should able to compete in their own range power, don't allow 5 Max monkeys create a team that destroys everyone

State number
744

thin ivy Jun 11, 2023, 11:06 AM

#

Observation: 
 The format of SvS has changed for a while now adding the 4 facilities as extra buildings to score points. Unfortunately the wall destroyer is still only available in the redzone around capital.

Consequence: 
The wall destroyer is a very usefull skill to outplay stronger enemies. It is really a pity that it can't be used on the redzone around facilities. It would add a new strategy to the event.

Suggested Solution: 
Make it possible to use wall destroyer in every redzone during events. So around capital and around facilities during SvS. But even for bunker fights it could be added to make it more interesting.

State number
836

dry heron Jun 11, 2023, 11:34 AM

#

Observation:
KOH rewards have not been sent

Consequence:
this causes a lot of discomfort to the players and also dissatisfaction. What's the point of playing if you don't receive the promised rewards

Suggested Solution:
you have to send in-game emails explaining the cause of the delay.

State number
N/A

sullen badge Jun 11, 2023, 11:54 AM

#

Observation

Player experiencing harassment/pedophilia/ their personal information leaked but is unable to contact Customer Support Services directly or Upload any information about the problem faced

Consequences

This create an insecure environment and disrupt the gaming ability, taking all the fun off the game should have been providing and creates mental health issues of not being safe even while playing. Gaming should be fun and in a conducive environment.

Suggested Solution:

Reduce the amount of event running for a week

State
N/A

spring sage Jun 12, 2023, 3:14 PM

#

Observation:

Restrictions around resonating/unresonating heroes if a hero is busy in Path of Water are really annoying when you have other events going on like mining mayhem/influencer trap/capital clash/svs/azurtaine heist

Consequences:

The lock makes playing multiple events feel like even more of an awkward chore/job than they already are.

Suggested Solution:

Get rid of the restriction entirely, you don't even get a big advantage even if you were able to resonate multiple heroes to the same one in Path of Water and it's really annoying.

State
407

mystic sedge Jun 12, 2023, 5:10 PM

#

Observation: 
 [POW crashing every 2nd time on different devices]

Consequence: 
[NEGATIVE. Players can’t confirm during 1 min confirming period or can’t enter battle zone, because game just frozen and we need reload it almost every 2nd or 3rd time]

Suggested Solution: 
[1. FIX your game.
2. Find new developers]

State number
[704]```

fervent lintel Jun 12, 2023, 10:25 PM

#

Observation:
It's almost impossible for a f2p to get potions for the new heroes, so it should increase the RR rewards like doomsday or put new places to get some free ones.

Consequence:
No f2p or low-spender player can keep up with the new heroes every 3 months and with that many players are giving up playing the game.

Suggested Solution:
Give more potions as rewards in RR, put in daily shop to buy for coins or in other events.

State number:
Unimportant

torpid kite Jun 13, 2023, 12:21 AM

#

Observation: 
 Too little materials to upgrade limitless for f2p

Consequence: 
Players have not even finished the lucky story mission due to weak heroes  and now with limitless gen 2 , those story missions  are forgotten and unfinishable . Players are unhappy not being able to complete a main/ primary game mode that all players should be able to complete .

Suggested Solution: 
Please continue to lower difficulty of  older hero story missions even if a new gen comes out or with the launch of a new gen all previous story missions will  become extremely easy so players can complete them

State number
182]```

frail phoenix Jun 13, 2023, 3:19 AM

#

Observation: Azurthane Heist has become an event that is no longer enjoyable for all players. The power Gap between those F2P and P2W make it impossible for F2P to have an opportunity to place high on leaderboards.

Consequences: This impacts those F2P the most which makes up the majority of the player base in SoS. This event has become more of a dreadful task to do every week to earn points towards migo rather than an actual fun event players enjoy participating in.

Solution: Make the event 2 days long allowing for additional Time Slots to accommodate all players, Readjust matchmaking based of different criteria such as BP, MIGO ranking, Players Stats, or any other way that allows for a more evenly balanced gameplay.

State 449

dim token Jun 13, 2023, 7:10 AM

#

Observation:
Call of duty is gone

Consequence:
We have event overload with new events all the time and then one of the most useful features for F2P/low spenders that doesn't take a lot of time gets removed. This is another way of holding back F2P/low spenders.

Suggested Solution:
Bring Call of Duty back

State number
530

remote steppe Jun 13, 2023, 7:32 AM

#

Observation: 
 KOTH rewards and store are an embarrassment compared to RR'

Consequence: 
Ftp will have significantly less opportunity to get rewards (golden frags, limitless potions, red crystals)

Suggested Solution: 
1. Cancel KOTH and bring back RR
2. a. Significantly improve KOTH store, speedups and golden frags aren't enough
2.b. Overwhelmingly boost personal rewards so it guaranteed that palyers will get decent rewards matching RR

State number
457

fathom palm Jun 13, 2023, 7:36 AM

#

Observation:
Store of King of the Hill

Consequence:
This store is a mockery of the old states.

Suggested Solution:
It's not a store, it's just an empty form. Add items that match the age of the state.

ornate plaza Jun 13, 2023, 8:25 AM

#

Observation:
Call of duty is gone

Consequence:

F2P - Mid spenders are restricted in ways to upgrade there hero appointment. The only place to get material now is trap, fiends and the new platinum store. There isn’t even any bundles ?!?! It’s still very much on the list of features to upgrade for F2P - mid spenders…. Today to gain points for JTG is to use an excess amount of these manuals. Without call of duty or relating bundles we can’t even get points to obtain other material to help our growth, unless you have a backpack full before the event and bundles were removed. It’s not very thought out. The goal is to reduce the gap not increase it!

Suggested Solution:
Bring Call of Duty back and relating bundles.

State number
530

grizzled mantle Jun 13, 2023, 9:38 AM

#

Observation
You keep putting beta events in game. Worse when you make them important

Consequence
Everyone finds it unprofessional . The event is buggy. People are disadvantaged at random when things don't work

Suggested solution
Stop it! Leave this stuff in ptr or a dev server till it works and release it to production as a functional event. Or if it has to go in never ever include it in state event or anything

State
Unimportant

tribal delta Jun 13, 2023, 10:39 AM

#

Observation
In some states, a few extremely powerful and aggressive players, (who know they are untouchable) are allowed to create an environment of extreme bullying by threatening, hunting and zeroing active players. This occurs outside of kill event and SvS.

These players actively enforce a ‘no rules’ State.

Consequences
Highly active players and active alliances are being destroyed. (Many of our rally leads and strong joiners have been targeted)

The level of cruelty shown is highly distressing to those targeted, and this is upsetting to witness.

Active players who have invested a lot of time and money into the game (and who love playing all the events) are being forcibly removed from the game.

Any person asking on State chat why they have been attacked will be zeroed, and their alliance may be zeroed also.

Loss of revenue to SoS by the forced expulsion of large numbers of active, paying players.

Suggested Solution:

n/a
State number
458

dire solar Jun 16, 2023, 12:08 AM

#

Observation:
King of the Hill/ RR weekly switch off timing

Consequence:
Why put King of the Hill in Throwdown weeks, when our hospitals are empty versus in Reservoir Raid week with CC and SvS when our hospitals are full. This could potentially leave players unable to do well in KOH due to lack of troops

Suggested Solution:
Switch them as soon as possible so that there is not an event the day before designed to damage our troops and fill our hospitals and enlistment

State number
718

river timber Jun 16, 2023, 2:38 AM

#

Observation:
King of the Hill matching with a guy over 6b when our strongest have 1.7b

Consequence:
I won't play the next Time.

Suggested Solution:
Fix your matching systeme... It still s**k

State number
670

hexed girder Jun 16, 2023, 6:42 AM

#

Observation: Allow players to set the times of events such as RR and KOH and take away them being set by the game

Consequence: Players can’t plan and subsequently don’t turn up

Suggested solution: Stop the game setting the times, go back to letting us do it ourselves

sullen badge Jun 16, 2023, 8:42 AM

#

Observation:
KOH matchmaking

Consequences:
A lot of Alliances need to face other alliances who is stronger than them. It takes the fun, creates frustration with the event and makes players loose interest even though it’s one of the newest event brought forward.

Suggested solution:
Match making issue was brought up since long ago, it should be fixed as the soonest.

torn vigil Jun 16, 2023, 10:13 AM

#

Observation:

With raising the hospital, the higher class troops we have now. I note that the ability to heal is difficult. We just had 1 Fortress fight, hospital 640k troops heal time 14 days in ECO

Consequence:
with the amount of events out there, you're constantly healing.... Not doable.

Suggested Solution:

A good start would be to increase the instant heal function.,. 10% is outdated in my opinion, and not very useful in this day and age.

State number
[244]

abstract crow Jun 16, 2023, 3:01 PM

#

Observation:
MM Matchmaking. Non-Joker states vs Joker states/State who have had a new generation of for almost 3 months vs a state who received those heroes 1 week ago.

Consequences:
The little amount of people who still like MM will stop playing. It already has trash rewards and no use for bigs because they are already maxed.

**Suggested solution: **
MAKE RESTRICTIONS!!! You did it for DD!

State Number:
960

dry heron Jun 16, 2023, 3:13 PM

#

Observation:
RR after SvS is not a good idea.

Consequence:
after svs, players lose a lot of troops + the hospital is full etc.

Suggested Solution:
KOH should overlap with SvS

State number
S1026

maiden sorrel Jun 16, 2023, 3:44 PM

#

Observation:
Why are we only allowed to trade tomatoes wood gas and metal when plasma is under the resources category as well?

Consequence:
it would make people take care of their alt accounts more often, + it would make people who work and play 24/7 feel like their time is being spent well in terms of productivity.

Suggested Solution:
add plasma to trading post. it would make a difference than having accounts with over 3k plasma 5k plasma that will never be used. plus it would allow bigger players to help smaller ones to grow.

State number
doesn’t matter, this might be a hard reach but eh worth to ask.

slender sundial Jun 16, 2023, 7:22 PM

#

Observation:
Mining Mayhem matchmaking is based on your whole or at least part of your alliances strength, which obviously does not account for who will actually be available for the event.

Consequence:
Alliances with mixed timezones are penalised. If the strongest/stronger alliance players have commitments outside of the game at the given time the event is a write off for another month.

Suggested Solution:
A registration similar to RR, even King of the Hill has this now. Would probably need to be a larger list for 60 or more particpants but similar in principle. Its an alliance based event, we should be able to say who will participate and not put pressure on those who may not be able too. Deciding a time is not enough to determine this.

State number
603

tiny magnet Jun 16, 2023, 7:26 PM

#

Observation:
Mostly due to bunker participation and horde, it is difficult to join the rallies when 20 people are already inside the rally. This denies players to join the rally leader when rallying the bunker for first crate.

Consequence:
Although it is competition inside a game, players are unable to join rally or garrison when more than 20 are

Suggested Solution:
Increase Max number of people that can fit in rally or send garrison in building from 20 to higher. As raid have people's participation number increased from 40 to 80 via 2 teams that can participate, it would help in events like bunker or alliance horde to get the extra speeds or extra points in horde when the max number of people inside the rally/garrison is reached.

State number
187

fervent perch Jun 16, 2023, 10:38 PM

#

Observation: KOTH matching is not fair.

Consequence: where is the meaning of this event? we've been matched with alliances with at least twice our power😒 it won't be fun to play with this power difference.

Suggested solution:
Change the matching system for the event.

Screenshot_2023-06-17-00-18-37-143_com.kingsgroup.sos.jpg

Screenshot_2023-06-17-00-18-41-186_com.kingsgroup.sos.jpg

Screenshot_2023-06-17-00-18-45-973_com.kingsgroup.sos.jpg

Screenshot_2023-06-17-00-18-53-206_com.kingsgroup.sos.jpg

worldly pollen Jun 16, 2023, 11:38 PM

#

Observation: KOTH matching is not fair ²

Consequence: Most people hate this new event and with this matchmaking I don't even want to play anymore.

Suggested solution:
Fix this machmaking.

dusk jay Jun 17, 2023, 12:12 AM

#

Observation: Feature event item only accessible through purchase, unable to be earned through in-game interaction.

Consequence:
You will lose players and players will be angry, dissatisfied.

Suggested solution:
Make items accessible to f2p and casual by placing them in daily mission crates.

State:
180

random fractal Jun 17, 2023, 5:01 AM

#

Observation:- Hidden Treasures Event Bundles aren't 3000% if you clearly see them. 1 Compass For INR:-8900 Few Crystal splinter, plasmas, and Stupid resonating fragments.. FALSE ADVERTISEMENTS of bundle..

Consequence: No one will Buy this bundle.. if someone do than they are stupid.

Suggested Solution: Increase Compass Count, Crystal Splinter and plasmas..

State number:
54

elder summit Jun 17, 2023, 6:03 AM

#

Observation: There are 4 times out of 5 to chose in KoH and there is no way to set a preference.

Consequence:
Due to the wide range a lot of players can’t participate by time zones and a loss is granted by getting matched against alliances with more flexible people or people that live in similar time zones. In our alliance one legion got 20:00 and one 18:00. there is no sense behind it.

Suggested solution:
Make it at least same as RR/MM with 3 slots and preferred times. Best solution would be to limit it in all events to one or two times.

State:
570

ebon pumice Jun 17, 2023, 6:48 AM

#

Feedback is submitted in repetitive cycles and variants with no further responses given on any issues which are a priority for the players.  Studio's priorities are pushed foremost often misleading players on easily verifiable statements. 

Consequence: 
Feedback is seen as a useless diversion to pacify grievances rather than dealing with them, another outlet for player issues to be stonewalled.    
 
Suggested Solution:  Have a team comprising representatives from game design, user research, and finance interact monthly with player elected representatives for forging a roadmap of development that caters to interests of both the players as well as the studio. Alternatively, have the same team hold a direct live interaction with the community at large in a monthly q&a session.    

State number
Doesn't matter.```

shadow plinth Jun 17, 2023, 6:52 AM

#

Observation: Developers seem not to care feedback of players top wishes. One of the most given feedback is that there is too much events. And then devs answers to that feedback by bringing new event that nobody wanted.

Consequenses: Lot of players quit because they feel they are not heard.

Solution: maybe the solution is for the Devs to post a timeline of proposed changes, for a vote on whats actually wanted, test it properly, then introduce it into the game

State: 759

shadow plinth Jun 17, 2023, 7:12 AM

#

Observation:
Too many old stuff
Bunker rewards/Plague zone rewards/ Horde event rewards actually useless

Consequence:
No fights at bunkers due to bad rewards.
Hard to find a joiner for Plague zone.
Horde is basically so slow it makes people sleep.

Suggested Solution:
Add behemoth or new feature stuff to bunker rewards instead of epic hero fragments,combat manual and hero skill books.

Instead of only maddie and Jane hero fragments and hero skill book from plague zone change them to current generation hero fragments, 1 generation old hero fragments or legendary hero fragments.

Fungal insurgence horde was actually better it was fast and wasn't time consuming and tactical gear design needs to be in rewards instead of trying to find them from around and horde rewards can get some improvements.

State number
1002

verbal cave Jun 17, 2023, 8:49 AM

#

Observation:
RECICLE CENTER
It'd be nice if every event that rolls over the currency of a previous event gave you the ability to redeem that currency. I didn't use all my helicopter raid passes. They now sit in my backpack,It'd be friendly if i could turn them all into the new passes. The rate can be awful if you want. Just let me swap them for something useful that isnt rss

Consequence: we recycle then they come out with something that uses what we just recycled like they did with hero gear

Suggested Solution: maybe if they gave us something better than just skin tickets

State number:759
Ign shadowLord

outer vigil Jun 17, 2023, 9:22 AM

#

Observation: Hidden treasure event item only accessible through purchase, unable to be earned through in-game interaction.

Consequence:
You will lose players and players will be angry, dissatisfied.

Suggested solution:
Make items accessible to f2p and casual by placing them in daily mission crates.

State:
1144

Screenshot_2023-06-17-14-18-32-257_com.kingsgroup.sos.jpg

Screenshot_2023-06-17-14-18-21-723_com.kingsgroup.sos.jpg

mystic sedge Jun 17, 2023, 9:48 AM

#

Observation: 
 [Hidden Treasures event]

Consequence: 
[Negative. Open guaranteed 15 rewards cost 610$:
1. Whale will not go for this, since rewards are crap for them, and top up not counted anywhere
2. Low and mid spenders will not go for odds of 2-5% of get something
3. F2P will not go for this, since they are F2P
Is it too mentally challenging to do simple math for SOS developers?]

Suggested Solution: 
[1. Make at least SOMETHING F2P friendly
2. Events such as “Hidden treasures” shouldn’t : a) Exist b) Be in Event center at all, since it’s 100% based on top up. Move it to rewards center]

State number
[704]```

mystic sedge Jun 17, 2023, 10:04 AM

#

Observation: 
 [Nothing to spend research speedups without adding additional materials in old states ]

Consequence: 
[Negative:
1. In old states we don’t have anything to spend research speedups without adding additional rss such as plasma or crystal splinters
2. Recycling available only during some rare events, and recycling for few skin tickets is not productive way to spend resources such as speedups
3. A lot of us struggle to close events such as Alliance Throwdown]

Suggested Solution: 
[Or invent new researches in Research Lab without additional rare resources (plasma, crystal splinters and so on) or allow recycling or exchanging for something more useful rather then skin tickets, which will be counted during events]

State number
[704]```

verbal cave Jun 17, 2023, 10:43 AM

#

Observation:
Rays place SOFT

Consequence: players like ray’s place and many players use rays for points in soft , game will lose players and many players are angry

Suggested Solution: Bring back Ray’s place as a way of earning points in the “improved” SOTF

State number
549
938

mystic sedge Jun 17, 2023, 11:07 AM

#

Observation: 
 [No Ray’s place tasks in “significantly improved” Survival of the Fittest}]

Consequence: 
[NEGATIVE! This is do not bring any positive game experience for many reasons, which SOS developers have problems to understand]

Suggested Solution: 
[Just return Ray’s place tasks in the Survival of the Fittest ]

State number
[555]```

verbal cave Jun 17, 2023, 11:16 AM

#

Observation:
No Rays place in soft

Consequence: If we are only given half the spins per season at least let us spin double the number for the same price so we can still get the same rewards😄

Suggested Solution: Well if they want to remove 50% of the rays place they better make it 750 biocaps per spin instead of 1500

State number
700

dry heron Jun 17, 2023, 11:36 AM

#

Observation:

the recent changes announced in SOTF look bad. and, the material that we have from old events or heroes and that we want to recycle gives us so little.
recycling joker frag for 400 bio is unacceptable

Consequence:

Recent updates and the pace at which they are being introduced has caused old updates such as The Joker to die so quickly. and not only the joker, even the new hero etc. what's the point of investing in something that will die in 2 months.

Suggested Solution:

you have to rethink all the events.
ensure that old material related to old feature will be recycled for something of value

State number
794

shadow plinth Jun 17, 2023, 12:18 PM

#

Observation
Food frenzy is almost impossible to even get past 1 level without paying money

Consequences:
People are going to start getting mad and hateing tje developers and the game because ita frustrating to play 26 times in 1 day and not even get past level 1

Solution:
Dont make it a pay to play game where you have to spend minimum $20 just to beat 1 level

State: N/A

dry heron Jun 17, 2023, 12:53 PM

#

Observation:

Hidden treasure is exclusive for big spenders.

Consequence:

hard to beleive that the game is seriously working to close the power gap
*"*Nice to see the latest attempt to 'close the power gap' Festival is exclusive to spenders only and basically means the biggest spenders will get even more powerful.😂

Yes, yes, you got to make money and players needs, fun and good game play are secondary to profit. But seriously, can you make it less obvious you just don't care about FTP or low spenders who have played for the last 3 to 4 years?"

Suggested Solution:

you have to rethink the way you see the game and the players.
give more access to F2P in all events.
regain the trust of the players and try harder to save the few players left

State number
216

#

Observation:

even with stats above 3000%, you can't kill Trex intel lev 114.

Consequence:

the difficulty is high for so little rewards.

Suggested Solution:

make it easier. and gives more rewards.

State number
S81 - S207 -

#

Observation:

there are many packs to buy. but, in this perspective that you announced "closing power gap" we have noticed some small changes. but it is very insufficient

Consequence:

players are a little happy with the weekly deal. but, it remains very insufficient and does not give material for the features which are the most important in the game such as aircraft and behemote

Suggested Solution:

to truly make it a F2P game, make that the monthly value pack can also be purchased in biocaps not just real currency

State number
1027

vague thorn Jun 17, 2023, 2:44 PM

#

Observation:
New version of Blood spot event.
There is no “Ray spins” tasks in Blood spot event in test states with new version of this event. And no task "Train troops", only "use train speed ups".

Consequence:
A lot of F2P players earn points in Blood Spot with Ray spins tasks. Now Devs would to delete this task? Why? To make in-game life more "comfortable"? We need normal way to earn points.

Suggested Solution:
Do not delete Ray Spins tasks from Blood spot! It’s very important task for each player! And back "train troops" tasks!

State number
555

shadow plinth Jun 17, 2023, 2:55 PM

#

Observation: Kill infected day and treasure capsules for rally enhancement seem to have been removed from SvS prep week.

Consequence: a lot of spenders and f2p use the kill infected day to gain lots of points for prep if they don’t have anything else to upgrade. F2p and mid spenders save their treasure capsules to get points in prep. By removing these entirely from SvS prep it makes it harder for players to get points especially if they are f2p.

Suggested solution: Add them back into SvS prep and stop changing things that help players gain points easier.

IGN & State: SHANKS 353

spiral egret Jun 17, 2023, 3:14 PM

#

Observation: Fusion of states and transfer of states

Consequence: I have seen the new state fusion and state transfer function, it does not work, that solution only lasts for a certain time, the states die again, at a certain time, players stop playing for various reasons or the greatest of them is time, You are merging states without thinking about their regions, merging Asia with Latin America etc, so the alliances are multiple regions, it means that the schedules for the events are very unbalanced.

Suggestion solution: They should improve that, how?, easy, let the players join any alliance at ease between their range of generation of heroes, etc., in order to have equality, in this way open more active alliances, more active states, more people playing and that it will be more difficult to stop playing since you can join an alliance according to your region, it will be beneficial for you as well as for us players.

Captain America #178

dense blade Jun 17, 2023, 3:25 PM

#

Observation:
Missing Gen 1 has cause players in the 517-546 state range to give up due to wild power gap.
Missed 12 weeks of overall development, dino intel, normal intel, rays etc.

Consequence:
Players are leaving the game rapidly.
These states are now outmatched with older states, put in the same area together, while the gap is too wide.

Suggested solution:
Allow these states to have limitless gen 1 with the missed rewards for upgrading them too. Allow these states for the missed rewards due to the faulty matching as well….

sour hawk Jun 17, 2023, 6:23 PM

#

Observation:
SVS, you SILENTLY changed the schedule in SVS without notifying the players.

Consequence:
Players will not be able to score enough points, especially f2p, since you have REMOVED killing the infected from SVS.

Suggested Solution:
DO NOT change the SVS schedule, especially not silently without warning the players. Bring back the old schedule!

State number:
258 and all states

sullen badge Jun 17, 2023, 6:38 PM

#

Observation:
KOH Multiple time Slots

Consequences:
With multiple time slots players have more chances to have time clash from Legion 1 & Legion 2. Also the probability of them having the least preferred time increases consequently. Less players gets to participate if the time slot isn’t the one they’re free or preferred.

Suggested solution:
Decrease the time slot to at least 3 possible choice prioritizing good matchmaking.

State:
In General

dense blade Jun 17, 2023, 11:02 PM

#

Observation:
Ally crates expire and you need a minimum number of crates for the claim all button to be enabled

Consequence:
For players in alliances with middle to no spenders they have to wait a lot for reaching the minimum, and sometimes they have to manually claim all when the crates are about to expire before the claim all button is enabled. Players lose rewards that would help them grow if they can't play for a few days.

Suggested Solution:
To promote player growth while also allowing them to have lives - send the fiend and bundle crates automatically.

winged sedge Jun 17, 2023, 11:43 PM

#

Observation :
States 547-624 are currently open to 12 generations of heroes. But if 15th generation heroes are unlocked on August 28th, when the State Event (MIGO) starts anew, State 547-624 will unlock all 13th generation, 14th generation, and 15th generation heroes at once!
Then State 547-624 needs to train 13th, 14th, and 15th generation heroes in a short time. Isn't that more unfair than State 517-546?

Consequence :
On August 28, a massive departure of players from State 547-624 is expected, with 13th, 14th, and 15th generation heroes all at once.

Suggested Solution :
State 517-546, which skipped one generation of heroes, also received a lot of backlash, but I think that state 547-624, which skips two generations of heroes, is too unfair.
And the hero generation skip reward that states 517-546 received was not appropriate. States 517-546 did not receive hero growth-related reward items. Did you reward us like this on purpose?
I think the state appropriate range for unlocking 15th generation heroes on August 28th is 1-546, 687, 688, 689, 692, 693, and 695.

State number
521

#

Observation :
I found it while writing feedback, and it was confirmed that state event (MIGO) Fungal Insrugence is currently in progress for state 555 and twisted evolution for state event (MIGO) is in progress for state 566.
Both states end their state event (MIGO) on July 16th.
So, does the range of state events (MIGO) with state 555 start a new state event (MIGO) without proceeding with Twisted evolution?
Does the state event (MIGO) range with state 555 skip the state event (MIGO) twisted evolution?

Consequence :
If State Event (MIGO) Twisted evolution is skipped, wouldn't the State Event (MIGO) range with State 555 have no chance to get rewards related to State Event (MIGO) Twisted evolution?

Suggested Solution :
If I skip State Event (MIGO) Twisted evolution, do I have a chance to get rewards related to State Event (MIGO) Twisted evolution from Mushroom Waves?
It looks like we need to take measures.

State number
521

untold raft Jun 18, 2023, 2:30 AM

#

Observation:
Locked resonated/resonating heroes in events like Path of Water and now King of the Hill mess up marches in other events like trap, where you need different heroes. It doesn't make any sense - in Showdown we also send our heroes, and they don't lock them for other events.

Consequence:
Playing trap with wrong heores results in broken saved formations and lower points. OR you remove them from KotH to play other events during the week, and miss to register them BEFORE the last reset - in that case you play without heroes, which is total nonsense.
In both cases, lost rewards and angry players, another step closer to quitting because of bugs, flaws and bad event design.

Suggested Solution:
Remove the locking for resonance between unrelated events!
As a quick fix, allow change of marches until KotH actually started. There's no good reason to lock them earlier.

State number
589

potent finch Jun 18, 2023, 3:01 PM

#

Observation: 
bring back raid & Throw away KOTH. It’s beyond buggy & boring. 

Consequence: 
KOTH has lots of bugs and affects the game play of the players

Suggested Solution: 
Bring back RR 

State number
775

calm girder Jun 18, 2023, 3:06 PM

#

Observation: KoH is too long an event for us to do the same thing for 1 hour

Consequence: within 20 minutes of the event, boredom sets in

Suggested solution: shorten the event to 30 minutes, only in the weird brain of the devs will this event replace the RR, RR is much cooler and it's ok to last 1 hour, but this new event is a twisted version of WAR

dry heron Jun 18, 2023, 3:11 PM

#

Observation:
RR-KOH schedule must be changed

Consequence:
this way there will be less pressure due to the need of healing after the cc/SvS fights. And King of the hills does not require all troops - it uses assigned marches instead, so this event is more suitable for cc/SvS weeks

Suggested Solution:
put RR on Throwdown weeks instead of cc/SvS weeks.

State number
S165

#

Observation:
KOH is an event that is not up to RR in terms of reward and fun

Consequence:
a real disappointment. the event is a failure. bad game experience and an other reason for player to loose faith on this game

Suggested Solution:
delete it or makes it playable in term of reward and in gameplay "FIX THE BUG"

State number
S160

hushed stump Jun 18, 2023, 3:20 PM

#

Observation:
King of the Hill in its first release is full of lags and bugs, and the frame that comes with it is timed (7 days).

Consequence:
Players can’t play and enjoy the event. We shouldn’t be punished for suffering the consequences.

Suggested Solution:
Make the frame permanent and compensate all affected players with a greater number of Completion Potions, KOH coins, gold frags, and advanced relocators.

State number
121

dry heron Jun 18, 2023, 3:23 PM

#

Observation:
Skipping 2 Gen of limitless heros is a very bad idea. it forces players to quit the game

Consequence:
a huge disadvantage for those who will be forced to skip 2 Gen.
"by skipping two generation we will have disadvantage for example in rr or water path so huge, that we basically can not even play this events
thank you developers, i long though to quit, thank you for clarifiying my mind
i think new states with gen 1 also should start with gen 15 by 28 aug, just for fun"

Suggested Solution:
limitless heroes are already one of the main reasons for this power gap.
instead of forcing players to have them, just stop at the 2nd generation and rethink your matchmaking system

State number
597 state, Verwulf

red hedge Jun 18, 2023, 3:31 PM

#

Observation:
Remove KoH, it is buggy, laggy, looks ugly and gets boring after first 20 mins. There is little strategy, you just sent marches in to grab a building and wait. Can't really pick which enemy march you are gonna fight like in RR so for a player it is just total random.

Consequence:
Players are not enjoying playing this event and on top of that it gives terrible rewards.

Suggested solution:
If you really want to stick with this event at least give decent rewards for it. Getting 7-11 mk1 behemoth frags and few golden hero frags after 1h of boring clicking where you have no control over which enemy march you are exactly gonna fight against just does not feel like it is worth the effort.

subtle tree Jun 18, 2023, 5:36 PM

#

Observation:
[KoH instead of RR]

Consequence:
[Negative - nobody interested in playing this event]

Suggested Solution:
[Put KoH on other day of the week or cancel it , bring back RR on every Sunday]

State number
[1080]

west pewter Jun 18, 2023, 5:57 PM

#

Observation: The event itself is good, except for the lag. However, the rewards are kinda lacking.
Consequence: Not sure if some of my members would still play or what
Suggested Solutions: Adding rewards in Koth store would be nice (Either red crystals or blue potions for limitless

My opinion for RR

Observation: We got times that we prioritize 14 UTC but get 18 UTC instead, or vice versa on both Legion 1 and Legion 2
Consequence: Some members couldnt attend the RR/KotH due to time. My current alliance is diverse and some of us are available on 14 UTC but not on 18 UTC, and some at 18 UTC but not on 14 UTC
Suggestied Solutions: Selecting Time per Legion would be great for all alliances

State 314

maiden sorrel Jun 18, 2023, 7:21 PM

#

Observation:
what a crap of event on a beautiful Sunday. no player wants to spend an hour of their weekend on this event. also what are those rewards…. and the screen freezes more times than i can count literally everytime i open to march it froze. same with everyone in my alliance.

devs do your job for once😖…. ui ux designers do your jobs for once. ask yourself, are you satisfying the user? and the answer is NO (in case you didn’t take the hint from thousands and thousands of complaints.)

Consequence:
removed RR an overly loved event through out all states for a crap event that i dont even wanna describe because it just sucks and i’ll probably be banned. we dont even play path of water because 10 mins for it is too much time you bring it in the form of king of the hill for a whole hour…. remove it. bring back RR. stop releasing more events. and fix the lags and glitches of your original events. instead of suffocating your players to a point where we don’t even know what to even complain about because there’s so many wrongs.

Suggested Solution:
remove this event. stick to path of water for those 2% that even like the event. and start listening to the users, its gotten to a point where it feels like we have no choice but to quit because y’all dont care!!!

State number
all.

fallow lava Jun 18, 2023, 7:30 PM

#

Observation:
King of the mountain, optimization or complete cancellation is needed, no one has the desire to play in the current form.

Consequence:
It is impossible to play in the current form

Suggested Solution:
Remove the lags, it was impossible to enter in the first 10 minutes, remove the requirement for resources to restore the march, make an automatic restoration of the march at home as in the path of water, remove the possibility of buying march accelerations and bugle. Increase rewards.
Or the complete cancellation of this event

State 242

frank prism Jun 18, 2023, 7:46 PM

#

Observation: 
we are ranked 11th. the other 2 teams ranked 1st and 3rd? how is this fair

Consequence: 
It’s not possible to play with this matchmaking 

Suggested Solution: 
More fairness, better match making 

State number
794

mystic sedge Jun 18, 2023, 8:19 PM

#

Observation: 
 [Price for Behemoth materials in King of the Hills store too high]

Consequence: 
[Negative. If SOS developers pretend to be trying to bring some balance in game by giving more behemoth materials in game, they are not very successful.]

Suggested Solution: 
[Reduce price for behemoth materials in King of the Hill store by 10 times and bring more of it in store]

State number
[704]  ```

#

Observation: 
 [Price for crystal splinters in Reservoir Raid store too high]

Consequence: 
[Negative. Best case scenario we get around 14K coins from RR. 1 crystal splinters in store cost 1K coins. Now, with RR only every 2nd week players will be able to buy only 28 crystal splinters per month, if they are lucky, when for T12 research we need 34K]

Suggested Solution: 
[1. Reduce price for crystal splinters in RR store by 10 times
2. Double the amount of RR coins rewards from RR ]

State number
[704]  ```

noble flower Jun 18, 2023, 8:30 PM

#

Observation:
[this is the issue / topic or event you are considering in this feedback]
King of the hill incorrect food at start until re entered the event.

Consequence:
[How does it impact you, your alliance or the player base - negative or positive]
it made some players late in figuring out how to move.
Suggested Solution:
[If needed, what change could lead to a positive outcome]
fixing this.
State number
[fill in your state number here]
450

lean lotus Jun 18, 2023, 9:34 PM

#

Observation:
King of the Hills rewards are too low for the amount of time spent in it and for the amount of admin we have to do ahead of it.

Consequence:
People will continue to complain and feel they have wasted time even though the rewards for RR are also terrible. Less people playing overall and it will continue to dwindle which will NOT be resolved by forcing people to do it for MIGO. (Please do not make this mandatory for MIGO!!!!)

Suggested Solution:
Increase all rewards. Give everyone who plays some potion for their solo rank and please add it into the store. Increase number of coins etc and items in the store. Be more generous with frames.

State 420

shadow plinth Jun 18, 2023, 11:41 PM

#

———————————————————————————

Observation:
There is more time doing into releasing more events than optimizing existing ones.

Consequence:
Reduces event impact factor towards player growth and enjoyment.

Suggested Solution:
Spend less time releasing more events and more time optimizing existing ones.

State Number:
178

———————————————————————————

#

———————————————————————————

Observation:
Inability to earn points in the Sentintel Event via behemoth mark 2 material redemptions.

Consequence:
Problem with utilizing resources to full degree.

Suggested Solution:
Introduce the ability to earn points in the Sentintel Event via behemoth mark 2 material redemptions.

State Number:
251

———————————————————————————

#

———————————————————————————

Observation:
Below par experience and bad store rewards in the King of the Hill event.

Consequence:
Reduces event impact factor towards player growth and enjoyment.

Suggested Solution:
Improve the event experience and store rewards from the King of the Hill event.

State Number:
180

———————————————————————————

#

———————————————————————————

Observation:
Poor communication and too many options in the event timing process in the King of the Hill event.

Consequence:
Reduces event impact factor towards player event awareness and availability.

Suggested Solution:
Improve communication in the event timing process and reduce the number of time slots in the King of the Hill event.

State Number:
687, 310

———————————————————————————

#

———————————————————————————

Observation:
The killing counter-attack provides reduced points in the Fungal Insurgence event.

Consequence:
Reduces event impact factor towards player growth and enjoyment.

Suggested Solution:
Increase points earned from the killing counter-attack in the Fungal Insurgence event.

State Number:
243

———————————————————————————

#

———————————————————————————

Observation:
The timer for a full rally continues to count down in the Sentinel Event.

Consequence:
Reduces event impact factor towards player enjoyment.

Suggested Solution:
Void the remaining timer for a full rally in the Sentinel Event.

State Number:
334

———————————————————————————

#

———————————————————————————

Observation:
Less rewards are earned from those who enter the AH event late.

Consequence:
Reduces event impact factor towards player awareness and growth.

Suggested Solution:
Notify those who enter the AH event late so as to raise awareness the likelihood of lower rewards.

State Number:
445

———————————————————————————

#

———————————————————————————

Observation:
The notification that appears when a rally is full is unnecessary and repetitive.

Consequence:
Reduces impact towards player enjoyment.

Suggested Solution:
Remove the intuitive notification that appears when a rally is full.

State Number:
481

———————————————————————————

#

———————————————————————————

Observation:
The ranking point requirement in the Sentinel Event is unrealistic and high.

Consequence:
Reduces event impact factor towards player enjoyment and growth.

Suggested Solution:
Improve the ranking point requirement in the Sentinel Event to make it more equitable.

State Number:
886

———————————————————————————

#

———————————————————————————

Observation:
The Lucky license is not available within the statue custom crate.

Consequence:
Reduces item impact factor towards player growth.

Suggested Solution:
Include the Lucky license within the statue custom crate.

State Number:
571

———————————————————————————

#

———————————————————————————

Observation:
Legendary hero fragments cannot be converted to hero capsules.

Consequence:
Reduces item impact factor towards player growth.

Suggested Solution:
Allow legendary hero fragments to be converted to hero capsules.

State Number:
699

———————————————————————————

#

———————————————————————————

Observation:
The existing number of troop formations that be saved is insufficient.

Consequence:
Reduces item impact factor towards player enjoyment and quality of life.

Suggested Solution:
Increase the number of troop formations that be saved.

State Number:
932

———————————————————————————

river timber Jun 19, 2023, 12:32 AM

#

Observation:
The new systeme of points for soft

Consequence:
Need to open the wallet for sure to have 5level of points. All f2p and low to med spenders will leave

Suggested Solution:
Erase your game

**State Number:670

unreal mauve Jun 19, 2023, 7:21 AM

#

Observation:
The new points system for SotF is utterly unrealistic for f2p or limited spenders.

Consequence:
The majority of people in my alliance & State - even the whales - are feeling ripped off & are talking about how this level of greed from the devs may be the final straw in making them quit the game.

Suggested Solution:
By all means add in an additional level for the spenders to hit, which gives them more advantage during MIGO, but revert to a more reasonable points level for the other levels which are achievable for "normal" players.
I just used 13+ days of speedups & 200+ crystals & 400+ plasma & I barely scraped past level four. Ridiculous.

State:
560

mystic sedge Jun 19, 2023, 7:37 AM

#

Observation: 
 [Due to the reduced frequency of Reservoir Raid caused by the new Kings of the Hill event, we supposed to see lowered ranking victory requirements:
1. Not 10+ Victories BUT 5+ Victories
2. Not 7-9 Victories BUT 3 Victories
3. Not 4-6 Victories BUT 2 Victories
4. Not 1-3 Victories BUT 1 Victory
More, We supposed to see:
- Reduced points requirement for Rank promotion
- New single victory points

WHERE IS THIS?!]

Consequence: 
[At this point our game satisfaction and experience level is below ZERO, since SOS team proving every time what they not able to do anything right]

Suggested Solution: 
[DO the changes what was announced 15.06.2023 via in game mail this week.]

State number
[704]```

tranquil aspen Jun 19, 2023, 10:52 AM

#

Observation: 
Recent promised SOTF points scoring “optimization” is awful.
All the f2p-friendly sources of points are removed (like Ray’s, troops training (not speedups, but troop count), now most of the tasks require spending.
Amount of biocaps from daily SOTF goals is reduced.
Points for materials spending are reduced - plasma by x10 (down to 200 from 2k for 1 plasma), speedups spending reduced by x3,6 (500 points for 1h, down from 30 points for 1min, which equals 1800 for 1h speedups) and **limited** by 120k points, points for crystals also reduced to 1k from 2k.
But 2 reward tiers are added - 500k points and 1M points. And they provide not that amusing rewards.

Consequence: 
Before F2P players could complete all daily goals to get all rewards. Now it almost impossible to score all the goals up to 1M points, even if you hoard materials for a couple months. And rewards are not that worth the hassle. Players who hoarded plasma, planning to score high in the event, now getting crap points.

Suggested Solution: 
Revise all the SOTF tasks and points scoring, return f2p ways to score points. Right now this event is destroyed and is highly demotivating not only to spend (even to those few who continued), but to play whatsoever.

State number
628```

tender wasp Jun 19, 2023, 11:05 AM

#

Observation:

By introducing KoH event and reducing the RR to once every two weeks, number of crystal splinters that can be obtained from RR store was cut in half, since KoH store doesn't have them.

Consequence:

Crystal splinters are incredibly hard to get for free, and RR store was one of the main sources of free splinters for F2P players. Cutting the number of crystal splinters that can be obtained by half will significantly affect F2P players and their game experience.

Suggested Solution:
Either reduce price of crystal splinters by half in RR store or introduce crystal splinters to KoH store.

State number
249

dry heron Jun 19, 2023, 11:47 AM

#

Observation:
limited points for speedups in the new SOTF

Consequence:
another huge disadvantage for F2P and Midspender

Suggested Solution:
give back the old SOTF

State number
658

floral hull Jun 19, 2023, 11:53 AM

#

Observation:
The point system for the new SOTF is not achievable for F2P or limited spenders. The removal of points gained from green plasma and limited number of speed ups you can use, again makes obtaining points from this event even harder.

Consequence:
The new updated event only launched today and the topic of conversation has turned from excitement over an update to SOTF event to complaining about devs and how players want to quit the game.
Players are unable to hit targets, which means less rewards, which means less progression in the game. Even players that horde specifically for SOTF are struggling to hit targets and are having to spend crystals they are trying to save for t12s just to hit the 2nd or 3rd rewards.
However, players are enjoying the new crates that can be obtained through keys (if they can actually obtain the keys).

Suggested Solution:
Return to a more reasonable points level which are achievable for F2P and limited spenders.
Add additional point levels above the reasonable point levels for big spenders to allow them to obtain higher rewards.
Keep the crates earned through keys as this seems to be the only good part of the updated SOTF event. But adding the chance to receive hard to earn crystals from these crates would be nice.

State:
636

dry heron Jun 19, 2023, 11:55 AM

#

Observation:
how can a F2P complete the tasks for the new SOTF?

Consequence:
F2P has lost another source for certain rewards. a nice way to tell F2P that your place is not in SOS

Suggested Solution:
give back the old SOTF or change the points system

State number
628

torpid kite Jun 19, 2023, 11:58 AM

#

Observation:
Governer duties are limilted soley on one person ,putting a strain to that player

Consequence:
If anything happens to the governor and the player can't log on to the game on time or can not log on in 24 hours means no state buffs or personal buffs. It is also more of a chore having to log on at set times to distribute buffs.

Suggested Solution:
Let state buffs have an optional automatic distribution system so a governor can set the next buff to automatically start .
Let the governor have a secretary, sub governor or whatever you want to call it so if something happens in real life to the governor this person can help in the duties .
Lessen personal buffs to 20 hours so time to distribute from player to player will be easier and if for some reason the governor was late to give a buff it won't make it be shared late the following days .
Players are real people first.

State number
182

dry heron Jun 19, 2023, 11:59 AM

#

Observation:
They turned sotf into throwdown.

Consequence:
5k plasma used will get you crates of hope which favor bad reward drops.
So it doesn't matter when you use the 5k plasma. You can't collect it back within a time frame of the next sotf. And the rewards you get from using it isn't worth the time and the material you use.
this is called a waste of time and also a waste of effort and material collected for a long time to end up with nothing

Suggested Solution:
give back the old SOTF or change the points system.

State number
N/A

#

Observation:
SOTF point are very hard to get

Consequence:
another huge disadvantage for F2P and Midspender

Suggested Solution:
Remove the point limit for speedups. Make it 2k points per plasma and 4k per crystal like it used to be

State number
676

#

Observation:
no one ever complained about SOTF. why you changed it

Consequence:
one more proves that you don't listen to the players

Suggested Solution:
read what people ask you to do, like fix matchmaking problem, power gap, MM RR .. bugs ..
no longer touch the events that the players like and which help them to survive a little with all these too expensive new feature that appear every 2 seconds

State number
652

#

Observation:
They keep trying to control event out comes and I am done, F2P it is!

Consequence:
They just need to put this event back! Removing speed up limit only fixes this event for those who have speed ups. It has been hard for the medium spenders as it is, and now it is impossible! I have maxed out cheif gear and badges, and used all my speed ups day 1 of event to use crystals. This event has always been hard for me to place for MIGO, now it is impossible! You use to get way more points for plazma

Suggested Solution:
give back the old SOTF or change the points system. give more rewards ..

State number
S671, bringin S*xyback

#

Observation:
instead of all the request of the real game optimization that players keep asking for, we got SOTF changed into a nightmare.

Consequence:
We've asked for throwdown not to suck. Labyrinth to be worth it. Trials to be easier. Path to go back to xmas. SvS cc not to be stupid. Remove KOTH. Make the matching in RR and AH better.
What we get. Ruined SOTF

Suggested Solution:
read what people ask you to do, like fix matchmaking problem, power gap, MM RR .. bugs ..
give the players what they want.

State number
481

floral rain Jun 19, 2023, 1:23 PM

#

Observation : You can only get one state transfer pass each week and the transfer event only lasts for a few days.

Consequence : The event will likely close before you can get the required transfer passes for the target state.

Suggested Solutions :

Increase the number of transfer passes you can get from the alliance store, atleast 5 per week
Add transfer passes to the supply convoy, so that players can send them to their friends and join together

State Number : 636

tame lintel Jun 19, 2023, 3:43 PM

#

Observation:
SOTF new version for the lucky states that have used all the luck of their life in a week event. Yes we have fun with the old SOTF, and yet it changed.
Quote by Cardi B “What was the reason? What was the reason? WHAT WAS THE REASON?”

Consequence:
It impacts our cards, our willingness to play a game. Your genius mind put the investment as top priority in a game. I play to find fun, peace, stress release, and now in order to play a game, I need to think of the number in my cards and work my ass up, to buy bundles, to spend and provide you as you’re my sugar baby? Hell no Jesus, I need a sugar daddy, not becoming one.

Suggested Solution:
Take a step back, and listen to us. That’s all we need.
My neighbor came up with a plan, a schedule ahead of time before birth. So that she can have 3 kids in peace and a loyal husband. Or she would decide to have birth-control and live with cats. So it is to do or not to do, there’s no beta alpha omega in this case, we’re not writing a novel.

State number
627

mystic sedge Jun 19, 2023, 5:27 PM

#

Observation: 
 [New SOTF 1st day. To close all targets in 1 million points, we need to spend for today:
- 1200 hrs speedups (since 1 hr gives 100 points, not 500)
- 4400 plasma or 440 crystal splinters
2. No Ray’s place in SOTF
3. No infected and infected fiend tasks in SOTF]

Consequence: 
[Negative. This is not “optimization” if developers not aware about this:
1. F2P, low, mid spenders need forget about rest events and farm for 4-6 months plasma and crystal splinters just to close 1 DAY targets in new SOTF
2. Maxed players can’t close minimum targets in some days because no Ray’s place or Infected and Infected Fiend.]

Suggested Solution: 
[1. Return to old points scoring system in SOTF
2. Return Ray’s place in SOTF
3. Return Infected and Infected fiend in SOTF
4. Send developers to math courses or better find new ones]

State number
[555]```

mystic sedge Jun 19, 2023, 6:06 PM

#

Observation: 
 [New recycling feature where we supposed recycle expensive resources for 1K rss crate  (food/wood/metal/gas)]

Consequence: 
[Negative. There is no “excitement” to recycle hard earned materials like behemoth materials, plasma, crystal splinters and so on, for which a lot of us paid real money and paid a lot, for 1K tomato’s. This is slap to our face from developers… Recycle 4400 plasma for 4400K tomato’s?! Just to close bare minimum in your brand new SOTF? ]

Suggested Solution: 
[1. Remove this recycling for rss crates
2. Recycling should be only for skin tickets in reasonable rate, not what developers took out of their
3. For more than a year we asking to expand skin store, add more items such as statues certificates and other thing which helps player in their journey 
4. Find developers which, actually, like and know their job]

State number
[555]```

fervent lintel Jun 19, 2023, 6:30 PM

#

Observation: The new SOTF is one of the worst things I've seen in this game.

Consequence: How do you increase the points and decrease the amount we earn by using the resources? WTF.. you are killing all the F2P and other players who will never be able to open the crates and score in events like MIGO or get minimal rewards.

Suggested Solution: Go back to the old SOTF, or just improve the rewards without increasing points and decreasing the amount we earn by using resources.

cloud linden Jun 19, 2023, 9:30 PM

#

Observation:
Triangular tasks with a dinosaur on the radar are too strong. Why complicate it so much? We are stuck on one level and cannot beat it. It's the same if we couldn't beat missions with plasma on the radar. It is not normal. It shouldn't be that hard.

Consequence:
The strongest players will pass it without problems, and everyone else (who really needs these items!) will unsuccessfully try to complete at least one of these tasks every day. This is a problem of every gaming day, it is very annoying. This 1%, by which the task supposedly becomes weaker every day, does not work at all. We just wait every day for the right moment to activate the mass march and try again to defeat him, but to no avail. And then, one fine day, you add a new animal and these tasks will simply disappear, as it was with the tasks for the monkey. If you managed and managed to get all these awards, then you are lucky, and if not, then you won’t get anything else. It's not fair because there's no way we can collect these awards even though we try every day.

Suggested Solution:
Please simplify this! Do these missions like normal plasma radar missions. It should be available to any player, small and large. So that any account can beat it every day without stress. It shouldn't cause so many problems day in and day out.

State number
[249]

untold valve Jun 19, 2023, 9:30 PM

#

Observation : Multiple shops for each new event

Consequences : Every event released is added along with a new shop then if you forget to use said currency they stay in your backpack to recycle

Suggested solution : Add one store and each new event make it give the same currency that way we can keep track of it and not miss out on potential rewards and make it easier for f2p players

State number N/A

fathom palm Jun 20, 2023, 7:02 AM

#

Observation:
There is not enough exchange of resources in the labyrinth city

Consequence:
It is impossible to use the resources due to the fact that accidentally the same resource is given in roulette

Suggested Solution:
Add an exchange office to the labyrinth city

lost topaz Jun 20, 2023, 2:51 PM

#

Observation: The new point system for SoFT is the worst in the history of mankind. Even paying players can not hit the point totals. And forget about F2P or low spend. Consequences: you will kill the game yourselves. F2P players will quit. That will leave servers with fewer players. And even the paying players don’t want to sit on a server with just 10 active players. And poof. You have a dead server. Compensation: bring back the old SoFT. Second. Grant all players a minimum of 200 red crystals for this epic screw up.

fervent lintel Jun 20, 2023, 3:17 PM

#

Observation: The new points system in SOTF is totally dishonest and hands down the worst thing that DEV's have ever done to this game.

Consequence: It is impossible for anyone to get the minimum points to open all the boxes, thus making everyone give up playing.

Suggested Solution: Go back to the old points system and leave the new rewards to help players

timid mulch Jun 20, 2023, 4:13 PM

#

Observation: In the new Survival of the Fittest, the points players can get from using materials are ridiculously low.

Consequence: Players need to use thousands of plasma/crystals/capsules/fragments to get the basic rewards for one day of SOFT. It is impossible for f2p players to even play the event because there is no way we can get enough materials every month. You are also limiting the points we can get from using speedups, which is a big mistake! What if a player doesn't have many plasma/crystals but a lot of speedups? Is he/she not supposed to get basic rewards? And a chief badge upgrade giving less than 1K points... are you kidding me?

Solution: Keep the sources of points like they were before the update, and remove the point limit for speedups and other materials (if there were limits on those too). The new rewards are good, and it would be nice if players could actually get them.

fading jewel Jun 20, 2023, 5:01 PM

#

Observation:

The introduction of Limitless heroes has thrown the balance of power completely askew. F2P have no real chance to upgrade these new generations of heroes.

Consequence:

The gap between P2P and F2P widens, which always and I mean always leads to people leaving the game. If P2P leave, then F2P have no rally leaders. If F2P leave, then there are no rally joiners. Alliances and states die, and you lose potential revenue.

Suggested Solution:
Offer more limitless frags and completion potions in stores/events. Set it up so that F2P can get enough items to get their limitless heroes to complete the purple brain. A good F2P should have the opportunity to max a Gen 13 limitless when Gen 15 is the top hero.

State number
343

red hedge Jun 20, 2023, 5:05 PM

#

Observation:
Events like Azurtane Heist and Infected Horde have heavily outdated rewards in older states

Consequence:
Players are rarely playing those events or they just hop in to get minimum points needed for migo task and thats all. For some states its been years, people have long finished maxing their chief gear and badges or the only material they are missing is certificate of honor. They no longer need more chief gear materials or badge tags.

Solution:
After state hits certain age change rewards in those events for something players actually need. Make those forgotten events once again attractive for players. You managed to do it with trap rewards, similiar thing can be done here. Horde and azurtane Heist can offer as rewards crates in which players could pick if they want to get badge materials, chief gear materials, aircraft materials or maybe even behemoth stuff. This would make players from all states once again engage in playing those old events. Put in crates with multiple different rewards to pick from, let players choose something they actually need

plush knoll Jun 20, 2023, 6:32 PM

#

Observation:
Existing SvS does not give SvS warfare points if you attack a HQ greater than 3 levels difference, however it does not prevent such attacks and the attack still gives kill points.

Consequence:
Some players attack and easily zero players with a HQ greater than 3 levels difference for the kill points or ‘because they can’. This effectively means that P6 and below cannot take part in the fight at the capitol or fortresses because they are zeroed almost immediately.

Suggested solution:
Option 1:
Make it impossible / prevent a player from attacking a HQ with greater than 3 levels difference.

Option 2:
If a player attacks a HQ with greater than levels difference, the attacker loses troops, but the HQ being attacked does not lose troops.

fervent lintel Jun 20, 2023, 9:01 PM

#

Observation: The amount of potions given in the game f2p is practically insignificant and you cannot evolve any hero.

Consequence: the gap between players is getting bigger and now because of the new heroes no f2p or low-spender player can evolve the heroes mainly due to the lack of potion and fragments.

Suggested Solution: Increase potion rewards for players like they did on doomsday or give more options for F2P players to get potions easily.

fervent perch Jun 20, 2023, 10:05 PM

#

Observation: number of pass tickets in the alliance store is low.

Consequence: many player were stashing the coins to buy tickets pass for transfer event but the store gives 1 ticket a week.

Suggested solution: make it 5 tickets a week so players can transfer easier.

heady flume Jun 20, 2023, 10:15 PM

#

Observation: Newly announced SvS changes will be live in test states, making the result "round-based" rather than "point-based."

Consequence: As a state who once lost the first two rounds and came back in the third round, determining the winner based on rounds seems like an artificial representation of which side performed better, and is a pointless change.

Suggested solution: Leave the current SvS points system as it currently is.

fervent perch Jun 20, 2023, 10:22 PM

#

Observation: KOTH event, we could'nt get in at first... but we enjoyed playing it, so nice to have an event where you don't need to use your bios and ports .

Consequence: we were late to join. We need to be able to share coords. Markers don’t help.

Suggested solution: fixing problems and allowing us to share coordination

fervent perch Jun 20, 2023, 10:41 PM

#

Observation:
There were connection issues, There was lag in selecting marches, certain screen getting stuck over others, couldn't march at the start cause had negative food. In the millions.
The rulers assignment is too complex to keep track of and needs to be reset everytime you lose a building. We couldn't assign certain people at all. The inability to zoom out of the map and the random checkpoint names are confusing. There was no time to use it between marches starting next fight.
The centre rules were unclear that the big points came only at the end but meanwhile it still gives you points per sec. The advance function wasn't explained and seemed to send the marches in random directions. It also worked at certain times and not others, which was difficult to keep track of. Same for the retreat option. It's next to impossible to track who is in what building. So you may end up feeding marches just to die cause there is a strong guy in. The use of speedups wasn't explained and if they're limited
The rewards aren't good for spending a full hour. I mean the MVP frame is invisible
The time of the match bugged. We had both legions at 14utc while the mail said 14 and 18utc.

Consequence:
People couldn't join, game play was effected, noone could follow where exactly they are going. The discharge option was useless if you were waiting in queue. The lack of ability to select time or at least time preference is insane. We couldn't secure full garrisons unless people were willing to block their entire Sunday for this.

Suggested solution:
Rules assignment should be auto based on the latest winner of said building, for example
The recruit option should be automatic.
Needs better visibility. More instructions.

shadow plinth Jun 21, 2023, 5:29 AM

#

Observation: With the last additions to game and the power gap bigger everyday, during war events is almost impossible reinforce decently your mates and most of the times defense fail

Consequence: Players zeroed faster and easier, alot are massively quitting, unable to be competitive due to lack of active players

Suggested solution: Increase the reinforcement capacity to help our alliance member to survive the big guns attacks

plush olive Jun 21, 2023, 6:47 AM

#

Observation: 
 Dino level 97 was 80 now Dino level is 200? 

Consequence: 
I’m having a hard time getting further that is a huge gap 

Suggested Solution: 
Only go up in increments of 20

State number
307 war kitty

tranquil aspen Jun 21, 2023, 6:59 AM

#

Observation: T-Rex intel behemoth challenges are nearly impossible to beat for majority of the players.

Consequence: 
Only whales can faceroll all current Trex behemoth challenges, while F2P and lower spenders are hopelessly stuck midway on 70-80ish levels, unable to pass further. They can’t get any new frags that they require so much to evolve behemoth further, to “bridge the gap” (c).

Suggested Solution: 
DO stop that joke of a challenge you started with gorilla intels! Why the challenges are SO difficult, that only whales can complete them, if these challenges are supposed to give frags to f2p? Instead f2p are stuck behind and whales go further and further. Devs, THINK a split second!
Make ALL LEVELS OF ALL those challenges doable for ANYONE with plasma 5 hq and higher and t10 troops! Right now even p10 with all t12 troops are struggling, if their own behemoths are not purple and higher!

State number
628```

versed mauve Jun 21, 2023, 12:33 PM

#

Observation : the event the horde has become useless boring and unplugged by the players

Consequence :
players don’t even play it and don’t fight for the leaderboard because the rewards are ridiculous and it’s a waste of time

Suggested Solution :
Putting the same horde as the FUNGAL migo that had a boss and boxes containing gold frags and biocaps ca would help increase the playability of the vent and it will attract both f2p and p2w to have a good stock of frag and biocaps in the future
And update rewards in classement for example :
1st : 50 gold frags and 25k biocaps
2nd : 40 gold frags and 20k biocaps
3rd : 35 gold frags and 15k biocaps
4 - 50 : 30 gold frags and 10k biocaps
50 - 150 : 25 gold frags and 5k biocaps

dense blade Jun 21, 2023, 9:53 PM

#

Observation:
Hospital capacity is still too small

Consequence:
F2P and low spend players fill the hospital after 1-2 hits - troops then go to enlist however that is also capped.

Suggested Solution:

Increase Hospital Capacity by 500% on eco - (no matter the level of the Hospital Building)
Increase Hospital Capacity by 250% on war - (no matter the level of the Hospital Building) - OR split 150% Hospital capacity and 100% enlist.

#

Observation:
Settlement size is too small for all the things we need to fit in.

Consequence:
Players have run out of space and cannot fit new buildings or decorations. Player frustration.

Suggested Solution:

Stop pushing out so much paid content and let the power gap close slightly between big/mid/none spenders. Actually listen to your players when they’re saying you’re demanding too much.

(If you let that gap close a bit you’ll see more people spending as they become more competitive)

Give us a break please 🥹

State number:
599

dry heron Jun 27, 2023, 9:08 PM

#

Observation: 
 Too much events going on.

Consequence:
It is not fun at all. And, the rewards are still not enough or almost nothing. We need to pass a long time in the game doing all these event
"*Listen, I’m in a new state, and honestly we have events being thrown at us at every direction, we can’t keep up, people are quitting left and right, people are just so over it, half of our state has quit, others are quitting cause everything needs money and half of us can’t afford any of these things. Our state is so overwhelmed with so many events please chill on the events, maybe a skin event once a month, not 3 in 3 weeks. It’s becoming way to much and we’re all just burnt out and over it.*"

Suggested Solution: 
- stop with these new events anf feautures and make rewards system interesting 

State number
1085-178

weak void Jun 27, 2023, 9:11 PM

#

Observation:
[all events except start ones]

Consequence:
[on most events you litteraly are forced to pay for slightly better rewards. It’s litteraly impossible to get astrowheel without paying ]

Suggested Solution:
[make the events more including by adding actual tasks that are difficult to get better rewards. Ext kill 100 infected fiends for coins in events or skins. Inclusive to poor players]

State number
[ 1183]

fervent lintel Jun 28, 2023, 1:39 AM

#

Observation:
Give more potions to F2P players

Consequence:
No F2P player can evolve the generations with this minuscule amount of potions that the game offers, even having frag of the coliseum and the ray

Suggested Solution:
Put potion from the weekly store, increase the amount in the RR and put it in other stores like the showdown

queen tree Jun 28, 2023, 5:40 AM

#

Observation:
A lot of states can only win svs by making an svs alliance. Reservoir Raid is part of migo so many don't want to miss it. Only way to do rr in this case is to do it inside the svs alliance, which means leaving your alliance for a week and you're not garantee to have a place in rr since there's only room for 30 players.

Consequence:
Many players/alliances prefer to not join the svs alliance due to rr. In some states it means it's harder or even impossible to win svs since there's not enough rally leaders or joiners in the svs alliance due to them staying in their alliance doing kamikaze attacks for points due to migo. Missing trap is already a big reward lost for players, missing rr too makes it worst.

Suggested Solution:
Remove reservoir raid from migo tasks during svs week or put it during throwdown instead and put king of the hill during svs since its not in migo

State: 1017 and 1090

mystic sedge Jun 28, 2023, 10:36 AM

#

Observation: 
 [Feeding Frenzy. All tasks for event itself (Complete 1 game, Attempt 2 games, Use items) are money tasks, since without top-up player can pass only level 1.]

Consequence: 
[Negative. This is not a game competition, this is money competition, which is far from fun and entertaining where for each step starting from step 1 you pressured to spend money]

Suggested Solution: 
[Event items (Remove, Shuffle, Undo) should be cumulative same way as stamina  with some items received from beginning as welcome]

State number
[704]```

jagged ore Jun 28, 2023, 1:36 PM

#

Observation:
POW matchings are still not equal.

Consequence:
It’s boring for the weaker players when all 10 of our players cannot beat 1 march of the other team. People will quit and not play anymore.

Suggested Solution:
Power teams need to face other power teams. Not a team of maxed monkeys vs a team of level 120 monkeys.

State number
871

obtuse beacon Jun 28, 2023, 3:16 PM

#

Observation:
F2p player need more stuffs ( gear, badge, coin, plasma, red crystal, bios, etc ) to increase their power.

Consequence:
With gap power now, its difficult for f2p to face the game. They more and more behind the others, even though with low spender.

Suggested Solution:
Most player has 2 account. One is main, the other is for farming. Make they can transfer item between this 2 account. Dev can limited just with 2 account registered and same state, but with All item can transfered ( Include bios, all kind of coin, etc ). So, we hope that main character can grow up faster.

State number
250

torpid wolf Jun 28, 2023, 4:36 PM

#

Observation:
[Players receiving same rewards from events and task that were received when state was first created.]

Consequence:
[Players have backpack full of useless items such as elite and epic frags and badges. Bad rewards make players not want to participate]

Suggested Solution:
[Update rewards by state age. That goes for daily intel, infected fiends, Plague zone, trap, infected horde and hero searches. Hero searches should give frags from previous generation. The exchange should allow to change 100 epic frags for one legendary general. ]

State number
[907]

spice jackal Jun 28, 2023, 6:44 PM

#

Observation:
Koth registration have us pick 4 times out of 5

Consequence:
Too many possible times so hard for players to know if they will be available
Suggested Solution:
Pick only 3 and with priority like rr (pick only 1 would be best but the answer would probably be "efficiency of matchmaking")

State number
739

shadow plinth Jun 28, 2023, 9:27 PM

#

Observation:
All the new events or features demands money to even get the lowest tiers or basic milestones. Example feeding frenzy and Astrowheel are pretty much pointless unless paying extra. Also the "revamped" SOtF.

Consequence:
F2P or low spenders might as well leave, since they can't even get the lower tier rewards despite putting lots of time in. It is one thing that spenders get top tier and the chance of super exclusive rewards (although would it hurt so much to open up like 1:10 HQ skins so they are achievable by playing the game not just spending and ranking?), but when F2P get almost nothing at all for all their effort it has gone too far.

Suggested Solution:
Rebalance so that F2P get something worth while in all events.

State number
555

spring sage Jun 29, 2023, 12:09 AM

#

Observation:
Managing statues/upgradable decorations is really annoying because you have to build them and tap on them in the settlement, and people who are pickier about what they want to display in their settlement/their settlement's outside appearance need to hide/unhide them. You can already upgrade other things like HQ skins, frames, march skins from the collection menu.

Consequence:
People have unused decoration stuff in their backpack.

Suggested solution:
Allow upgrading the statues/decorations from inside the collection.

spring sage Jun 29, 2023, 2:06 AM

#

Observation:
Alliance Throwdown having an internal competition between alliance members for the solo ranking is counterintuitive to the idea of it being teamwork.

Consequence:
The more you compete, the more you end up wasting other people in your alliance's resources (speedups, upgrade materials, biocaps).

You are rewarded more of the limitless capsules for just doing it in a smaller alliance and competing with nobody.

Suggested solution:
After the existing initial 25 solo and total alliance based point rewards, give a solo reward chest (choice of or random capsule, potion, other upgrade items) for every <insert amount of points here>, and an alliance reward chest (choice of or random capsule, potion, other upgrade items) for every <insert amount of points here>.

After <some number amount> of chests, give biocap chests/speedups if you want to limit how many upgrade items they can get.

orchid portal Jun 29, 2023, 3:36 AM

#

Observation: since the introduction of the new feeding frenzy and stock market events the game has become very unstable. There are constant game crashes, in the middle of everything. RR, trap, fiend rally, farming, or even just doing nothing.

Consequence: People who are already fed up with the uselessness of the events and the horrible roll out of everything will just become more frustrated and quit. Why would anyone spend money on a game that clearly seems to be on its way out with failure after failure?

Suggested Response: get rid of these useless mini games that serve no purpose other than to make the list of events impossible to scroll through, which will hopefully reduce the frequency of the game crashes.

wanton hinge Jun 29, 2023, 9:38 AM

#

Observation:
In the Feeding Frenzy game, there is a button labelled "i" in the top right corner of the screen. When you click it, it says "you can only stack 4 cards here!". But other than this piece of info, it does nothing else. Note that this is different from the "you can only store 7 cards!" message in the bar at the bottom of the screen. So does that mean we are supposed to be able to move cards to the side temporarily? Second point: one of the "food items" is a box/crate (with a x1 in it) that when you complete a trio, it jumps to where the shuffle/undo/remove buttons are. Are we supposed to receive one of these buttons randomly as a "reward" for completing the trio? There is a only a limited number of these cards so it should not give players too many of the help buttons but should aid gameplay.

Consequence:
Without these features, Feeding Frenzy has been extremely frustrating gameplay for most of the player base as many cannot get past even Level 2.

Suggested Solution:
The reason why these observations are put here and not in the bugs section is I'm not sure if these are indeed bugs. Can the developers please clarify this?

State number
1152

paper ridge Jun 29, 2023, 11:42 AM

#

Observation: Feeding Frenzy gives platinum coins to states without a weekly store

Consequence: We don't get anywhere to redeem what we've earned

Suggested Solution: Give us a store to spend them on or convert to something else(not skin tickets)

mild forge Jun 29, 2023, 11:49 AM

#

Observation: 
 HQ is limited to 20 chiefs garrison

Consequence: 
In an active alliance not everyone can get in to reinforce for horde. Everyone wants Migo points for horde


Suggested Solution: 
Increase number of chiefs to 40\50

State number
823

dense blade Jun 29, 2023, 4:59 PM

#

Observation:
KG expanded matching times for Raid, MM, and KotH in hopes of improving matchmaking. This has failed. Now matchmaking is still horrible, AND we have zero control of when we will play.

Consequence:
Players do not want to live in game - especially for poor rewards and bad matches. Player testing has shown no matter what time you register for - the time selection is random - and matching is bad.

Suggested Solution:
Immediately return to 1 matching time selected - across all alliance events.

fervent lintel Jun 30, 2023, 1:26 AM

#

Observation:
Olly is totally unfair in PoW

Consequence:
When the match starts and I see that the enemy team has Olly I already know that I lost. The hero is totally unbalanced and makes matches unfair.

Suggested Solution:
Remove Olly from PoW

rugged elk Jun 30, 2023, 4:36 AM

#

Observation:
Capital Clash / SVS Warfare starts at the same time, every time. Why is this the only event that doesn't appear to have any option of alternate start times?

Consequence:
This system is wildly unfair for people in certain time zones, especially West Coast, USA. Only certain players, depending on where they live among other factors, are able to be present for all 8h of CC or even the shorter SvS Warfare event. As an example, for me in PST/PDT time zone, CC ALWAYS either starts at 2AM or 3AM. That's too late to stay up for and too early to wake up for. I am typically only able to join by the time the first 4-5 hours are done, and as the strongest rally leader in my alliance, we tend to lose CC because it's already decided by the time I wake up. I'm not going to manipulate my life around a game, nor should I be expected to in lieu of a fair system.

Suggested Solution:
For CC, the top X alliances in each state should vote on start times just like is done for FF or RR events. This can also be done while matched for SvS as the Prep stage ends. Or alternatively, simply stagger the start time by 12 hours each time CC rolls around so it at least changes who gets adversely affected by the unfair time slots. Or make it start 6h later each time and put states in timed rotation groups for SvS. We only go up against the same 4 or 5 states in SvS anyway. There are several options here to come up with a workaround to stop unfairly impacting the same people every single time. Changing the timing of the event will change how impactful different groups of players can be from each state for the same reasons as listed above. This will also help change the outcome so it's not the same dynamic every single time.

State number
846

sturdy pumice Jun 30, 2023, 9:03 AM

#

Observation:
States that got gen 1 limitless skipped (Nicola, Lucky and Maddie) can´t get "completion capsules" to uppgrade fully. Only limited from "story missions" and a few for Nicola from "flash duels" at the moment.

Consequence:
This is unfair because second rally is worse than enemies second rally will be after we face older states after august update. In RR etc. you will have an huge disadvantage. Older states will win easier.

Suggested Solution:
Possibility to purchase capsuels for Nicola, Lucky and Maddie.

State number
523

elfin sandal Jun 30, 2023, 11:42 AM

#

Observation:
Bunker rewards have to change in order to keep up with the player's needs in state. Rewards like purple fragments and xp books for example are useless for older states.

Consequence:
Bunker events and their rewards become useless, unimportant and uninteresting.

Suggested solution:
Replace the rewards with items that are actually interesting and important for the players (like plasma cores, red crystals, fragments of the new generation of heroes etc).

State number
215

mighty fiber Jun 30, 2023, 12:10 PM

#

Observation:
Rewards from events (most of them) are coming in email instead of Reward Stash (Event billboard building where you obtain stamina if someone doesn't know)

Consequence:
We have spam in ,,Reports" section in our email. Aircraft reports, intel reports, fortress rewards etc. To many things here

Suggested solution:
Stop emailing rewards and send them via "REWARD STASH" (like rewards from CC ranking)

State number
520

sick echo Jun 30, 2023, 12:14 PM

#

Observation:
I did an experiment and found a vulnerability related to state of survival accounts. Let's say our account was stolen, right? You, as the owner, can change the personal data of the account and automatically the person who stole your account will be disconnected from it. BUT, beware, it only disconnects if connected on a mobile device. Unfortunately, if it connects from the sos launcher on the computer, even if you change the account data and all the information, it will still remain on the account and will not disconnect regardless of what you change.

Consequence:
It has a negative impact for everyone, in case someone hacked your account, or found out your data and connected even if you change your personal data, it will not kick him out of the account if he connected from computer, in the case of mobile phones it is not like that.

Suggested Solution:
Fix this thing as quickly as possible, when you change the personal data, log the individual out of the account on that pc sos launcher.

State number
1106

dry heron Jun 30, 2023, 12:28 PM

#

Observation: 
forcing to select 3 to 4 differents time for an event is a bad idea.
Consequence: 
we can not know what time we are going to play and also sometimes the time chosen by the game is the most inappropriate.
*To add to the above we are a European alliance with members from SE Asia and Australia/NZ. We have always selected 18, 20 or 22utc for RR and got our first choice 80% of the time. The last 3 weeks, since KOTH, we have had 14,14 and now 12utc. Nobody can play at these times! You are destroying any sense of alliance and teamwork, and at this point it seems deliberate*


Suggested Solution: 
 Please go back to selecting ONE time only.

State number
S33```

#

Observation: 
there is little communication between the community and the game creators

Consequence: 
The communication from dev team —> CMs —> mod team —> players is almost non existent. Mods sharing informations they have, but that’s usually the same the players have too

Suggested Solution: 
Talk more to your community 
State number
29

mighty fiber Jun 30, 2023, 12:39 PM

#

Observation:
I think they changed the time pick in KoTH and RR event because the game is slowly dying (people leave because of too many added features at once) and it's harder for them to match players. Therefore, among other things, gen 1 limitless in states 517-545 was omitted and will be omitted in another states. As a low spender my monkey will be maxed -> never cuz I can't obtain Stabillizers without spending my montly gains.

Consequence:
Even more people leaving. The gap between those who spend a lot and those who spend little (not even talking about F2P, it's something like 15 years of the game).

Suggested solution:
Slow down. Let us improve the old stuff first. F2P players don't even have red gear after 3 years of playing.

State numer:
520 - affected by skipping gen 1 limitless.

worldly plume Jun 30, 2023, 4:04 PM

#

Observation: 
Account deletion process is a hassle and is often difficult to proceed. Some accounts are made for certain purposes and then forgotten - they are meant as a throwaway, so why is it so difficult to throw them away after using it? It's not possible for the player to remember the account creation date as well since sometimes, those accounts may not have purchases done so there isn't any receipt that clues us into when the account was made.

Consequence: 
Player is not able to delete account when they are not able to recall the account creation date, even when the account was created for a specific purpose with not much monetary or time investment.

Suggested Solution: 
Allow a simpler or more flexible process for smaller BP accounts, we understand that for security purposes, you may require the account creation date in order to verify our ownership of said account, but that would only make more sense for accounts with more value (in other words, more BP) in it. For such small accounts with no use and not important to us, we just want to clear out the old abandoned accounts that we barely remember.

State number
249

worldly plume Jun 30, 2023, 4:23 PM

#

Observation: 
Current emoticons are unhappy and sad.

Consequence: 
They look unhappy and sad, why not introduce live emoticons and have more fun???

Suggested Solution: 
Add animated emojis for players to use to make chat more fun. Please stop adding the large stickers.

State number
312

late bridge Jun 30, 2023, 6:34 PM

#

Observation:
Players from newer states are struggling in path of water (boat wars). We often get matched with players some 30-40 states before us, an entire generation ahead. For example, even some of the best players in our state were no match against the ppl in older servers, we had lower boat wars rank and troop/hero power but got matched against older states where their weakest player can easily kill our strongest. They have two/three-star Gen 2 heroes our state hasn't even unlocked.

Consequence:
States on the newer end of boat war match-ups suffer due to the difference in power dynamics, and are discouraged from the game. Everyone in these states are disadvantaged, from F2P to whales.

Suggested Solution:
Fix boat war match making, stop matching us against states whole generations ahead.

State Number
1178, but applies to newer states in general

raw trellis Jun 30, 2023, 11:43 PM

#

Observation: We need more hide-able buildings as we are running out of room.
Consequence: Settlement uniqueness is compromised as we must constantly remove things to fit new buildings and statues.

Suggested solution: provide more space or make more buildings hide-able like the bunker and lookout tower.

State 566
Added for anonymous

mossy tiger Jul 1, 2023, 12:32 AM

#

Observation: 5$ Formation system Bundle just got reduced in value with the change to a crate where you have to select item.
Consequence: Now we are getting 5 items less for 5$ than before. You can only exchange 35 boxes and before you got 25 and 25 of each item. Still showing the same 2000% by the way.

Suggested solution: If you change the bundle to selection box (which is good) at least give as the same amount of items like before.

State 593

mystic sedge Jul 1, 2023, 4:43 PM

#

Observation: 
 [New SOTF moved on all live servers without any announcement and without any notification what damage control was done. Some states got Ray’s place on day 7 of SOTF, when Ray’s opened on days 2-4 only]

Consequence: 
[Negative. With all negative feedback provided last time during testing on live servers, new SOTF pushed on all servers without any improvement anyway.. Ray’s on day 7?]

Suggested Solution: 
[1. Remove new SOTF since nothing was changed or improved after last tests]

State number
[704]```

dry heron Jul 1, 2023, 4:54 PM

#

Observation: 
Behemot intel is very hard. 
Everyone is stuck at some level
Consequence: 
The difficulty of the intel comparing to the lil amount of behemot part players get is exgerated.

Suggested Solution: 
Make it easier and give us more behemot parts.

State number
all states

rich kelp Jul 1, 2023, 6:15 PM

#

Observation:

New SOTF changes have come to 597 and far as I know all other states without informing anyone.

Consequence:

The first time KG tweaked this even though no one asked them to, the new point requirements we're absolutely absurd and frankly unobtainable by the majority of players, to a point where you'd need to basically invest everything you have to meet the base point requirements and screw yourself in other events.

Then, after the outcry from the player base KG decided to make it "easier" for us, they added rays which again still doesn't help given bios are nonexistent for f2p and even small to mid spenders.

The reduction in the minimum points as well and the item usage also made a minimal impact to help players to even achieve these rewards.

Suggested Solution:

Revert the minimum points back to how it was before they even changed SOTF including a limit on the amount of items that could be used.

Keep the updated rewards and if anything expand upon them, give players more incentive to push for better rewards and not make them less likely to bother pushing in events and being competitive with unrealistic requirements.

State number

597

mystic sedge Jul 1, 2023, 7:37 PM

#

Observation: 
 [King of the Hill store prices and developers feedback with FAKE information]

Consequence: 
[Negative. Feedback says what player can get “Legendary hero fragments, Chief gear materials… PLUS LOTS of Behemoth Serums and Behemoth Cells” Which player will never able to get: 
1. Total value of King of the Hill store is 172.500 coins, maximum in 2 week period player can get 16.000 coins, which is 9% of store value
2. Total value of behemoth materials in store is 53.000, so player can get only 30% of this in best case scenario]

Suggested Solution: 
[1. Reduce prices in King of the Hill store by 10 times
2. Learn finally math and open dictionary]

State number
[704]```

verbal cave Jul 1, 2023, 8:39 PM

#

🦋Observation:
We need to get skin ticket instead of rss when recycling items

🦋Consequence:
With the new collection feature, player need to get more skins

🦋Suggested Solution:

My suggestion is to give us skin ticket for recycling these thing .. like last time, And let us recycle old hero frags .. like we used to do in the past
(see screenshot)

🦋State number:207

fervent lintel Jul 1, 2023, 8:44 PM

#

Observation:
The new SOTF is totally unfair, especially for F2P.

Consequence:
No one will be able to make the minimum rewards with this new points system in SOTF. You are destroying the game more and more.

Suggested Solution:
Go back to the old way of earning points and keep the rewards fresh.

verbal cave Jul 1, 2023, 9:22 PM

#

🦋Observation:
there is not enough information about the new transfer system.

🦋Consequence:
Players feel lost. They need more details so they be prepared for the state transfer

🦋Suggested Solution:
Give players more details before the event start

🦋State number: s180

timid mulch Jul 2, 2023, 4:23 AM

#

Observation:
The Hidden Treasure event isn't playable without spending money

Consequence:
The "event" is trash. Players are upset and you will lose even more players if you exclude f2p players from participating in events.

Suggested solution:
Give f2p players a chance to play the event. Let us get some of the items without having to spend. You can add some compasses to daily missions.

dire solar Jul 2, 2023, 12:19 PM

#

Observation:
The matchmaking for cross state events are extremely skewed one way far too often.

Consequence:
[Lowers morale of players to constantly be given opponents who can not be beaten. Makes players wonder why they play in some cases leads to long time players leaving the game

Suggested Solution:
While I can appreciate that in some situations there just isnt an available match up that would be similar and give players a fighting chance it certainly does seem like there is no actual matchmaking involved across the board. Matchmaking needs to become a larger concern for the company.

State number
For Ryan state 881

quasi mural Jul 2, 2023, 3:04 PM

#

Observation:
King of the hill is one of the worst events ever

Consequence:
More and more players fed up with the game. Losing out on reservoir raid (the game most people enjoy) and lose the will to play

Suggested Solution:

Increase the amount of potions gained in RR.
Put potion in the weekly shop.
Give other options for players to get potions.

grizzled mantle Jul 4, 2023, 12:53 AM

#

Observation
New Sotf remains garbage. Maxed players can only recycle frags for rss which is a poor compensation. F2p players can't use them at all

Consequence
The new event remains poorly thought out and people hate it

Suggested solution.
Just go back to the old one.

inland flax Jul 4, 2023, 12:56 AM

#

Observation:
Today's points events should award 3 points per fiend rally. I joined 6 rallies, launched after reset, and received 0 points. Not the first time this happened. See attached.
Update: A fellow player informed me that there is a seemingly deliberate 15-minute pause at reset before this event starts.

Consequence:
Wasted stamina and frustration.

Suggested Solution:
0️⃣ Interrogate whoever placed the 15-minute pause. I, your gamer base, and high level managers need a clear explanation.
The ones below still stand, as KG's most reliable contribution has been its unreliability. Basic QA needs to be relearnt.
0️⃣ Find me a manager who understands what's wrong with the numbering of these suggestions.
0️⃣ Give me 18 points.
0️⃣ Give me 10 food packets, 100 biocaps, and some search maps, taking extra care to add them properly this time.
0️⃣ During your technical interview for programmers, make sure your interviewees can program basic math reliably.
0️⃣ Repeatedly test-rally random numbers of fiends 1,000,000 times before releasing this event.
0️⃣ Fire any tester who reported a failed test as passed.
0️⃣ Pause the development of any bs new mini games until you've accomplished these.

State number: 198

inland flax Jul 4, 2023, 12:05 PM

#

Observation:
RR has been the only enjoyable and bugfree event for 3 years. Now skills similar to those of the bugged mining mayhem are being introduced

Consequence:
Players fear what will happen to the only event we stay for

Suggested solution:
Please, please, please, thoroughly test this one before release. Put all your testers on it. And pay them overtime 🙏

State number: all

mystic sedge Jul 4, 2023, 2:13 PM

#

Observation: 
 [So, developer able to create island but not able to update HERO SEARCH in 3 years?!]

Consequence: 
[Negative. 3 years we see hero generation 1 in hero search and even that search twisted to the point what in 99.99% cases we get Maddie ]

Suggested Solution: 
[Update hero search as per existed hero generation in state’s groups, remove all elite and epic heroes, manuals and other stuff what is not relevant in current gameplay]

State number
[704]```

stark robin Jul 4, 2023, 3:47 PM

#

Observation
VIP 12 utility is not being enjoyed by many customers who have spent significant time in game.

Consquence
Feature is under utilized

Solution
VIP rewards should increase past 500 points for logins, Maybe
100 days =1k VIP Points per day
300 days = 5k VIP Points per day
500 days = 10k VIP Points per day
700 days = 25k VIP Points per day
900 days = 100k VIP Points per day

rain coral Jul 4, 2023, 4:16 PM

#

Observation:
Transfer event is unfair to all states that didn't have governor during previous state transfer because there's no single sign if they will get that event again

Consequence:
States that had lost governor during previous transfer event couldn't set BP limit for incoming players. So it was impossible to get decent players. Now most of those states are excluded from new transfer event. Some of them are already falling apart, people are quitting and spenders/rally leaders are getting frustrated because they can't handle the pressure of being few of those who need to carry the state on their back during every event.

Suggested Solution:
Include those states in some of near-future state transfer events

State 958

teal halo Jul 4, 2023, 4:24 PM

#

Observation:
SOTF today is not giving points for badge upgrades, even though it is one of the tasks.

Consequence:
Many players are holding their upgrades for use today, upgrading and not getting points.

Suggested solution:
Either fix this issue and give these players the points they deserve, or reimburse them generously for the items they have basically wasted.

State 217

west jewel Jul 4, 2023, 5:56 PM

#

Observation:
Skin tickets replaced with resource packs

Consequence:
For most people the only way to get hq skins in the store is through recycling their old gear. Almost everything has now been downgraded to resources. Anyone that is recycling hats, signs etc do not need resources as rewards. It makes no sense to trade such a high value item for such a low value reward and now it is almost impossible to get skin tickets without spending.

Suggested Solution:
Give us a break and let us have at least one thing where you give semi decent rewards without having to face a paywall..

State number:
599

fervent lintel Jul 5, 2023, 1:07 AM

#

Observation: New SOTF again.

Consequence:
Several days of the new SOTF it is almost impossible to make points for F2P players. Where are we going to get dino fragments if the only way to get them is to buy them? They need to put in other ways to score on those days with only 3 options. And most importantly INCREASE THE AMOUNT OF POINTS YOU EARN BY USING GAME RESOURCES.

Suggested Solution:

Put new ways to make points
Increase points by using game resources
going back to the old way of getting points by creating troops and not using speed up.
remove the point limit when using speed ups, plane items and etc.

earnest spear Jul 5, 2023, 8:04 AM

#

Observation: 
 The new RR bonuses will not level the playing field for the event unless the matching algorithm is set up to match even numbers on each side. If the numbers are not balanced the side with the most people will always win as power will not be an advantage anymore.

Consequence: 
The event will become a waste of time for smaller alliances as they will always lose

Suggested Solution: 
Fix the matching algorithm so it will always match teams with the same number of players registered.

State number
837

potent finch Jul 5, 2023, 9:32 AM

#

Observation:
Confusion regarding the required amount of passes for the state transfer.

Consequence:
The players fail to collect the required amount in time and then can't change the states.

Suggested Solution:
Create both an in game or external ticket calculator for us to access, similar to the gear calculator.

State number
1054

shadow plinth Jul 5, 2023, 10:04 AM

#

Observation:
Many spenders have tons of VIP points left after hitting VIP12 because they keep buying bundles.
I myself have 2.683.150 points worth of VIP points which i cant use or trade in except for crates of resources which we paid money for to obtain.

Consequence:
Players feel that their only getting an item which they paid for, while they were rewarded with VIP levels in the past. But there is no benefit on holding the points anymore, many of us feel neglected while we pay alot of money.

Suggested Solution:
Create a new VIP level, or make the current VIP12 upgradeable by offering new features which you can unlock while spending your left over VIP points.

State number
953

dry heron Jul 5, 2023, 11:34 AM

#

Observation: 
CS responses are slow and sometimes unclear and even insufficient

Consequence: 
players feel lost and even angry because when it comes to a game problem etc. a MOD will suggest them to go to CS while for them the experience of CS is really full of dissatisfaction

Suggested Solution: 

CS's menu is a bit complicated. makes it easy to get to the current problem. try to respond to players faster
State number
N/A

shadow plinth Jul 5, 2023, 1:13 PM

#

Observation:
Players have lots of stuff they dont need when they're maxed out, but lack in items for other categories.
They cant focus on everything at once, some even continue stacking up on items which they dont need while others do.

Consequence:
f2p and mid spenders will grow slower compared to whales, as whales can buy everything they need, while f2p and mid spenders need to farm everything one by one. They'll feel demotivated and quit.
Whales will be buying more bundles for just one or two items, while the rest sits in the dust which other players could use very well.

Suggested Solution:
Enable a trading function, where u can trade items with other players in the game like a real survivor. Pay a fee of a few million rss or what ever, to keep them motivated. Making them feel like a real survivor.

golden jungle Jul 5, 2023, 1:53 PM

#

Observation:
King of the Hill is full of bugs. After the first koth with bugs and lags, now there's still lots of issues. This time I wasn’t even able to login, game mentioning the team was full, while it wasn’t.

Consequence:
It's frustrating. Our experience, a good moment with our team, is ruined. I looked forward to play with my team, but logged off, disappointed.
Our team had also too little people able to join, causing us to be with less participants as the opponents.
Up until now me and my team haven’t received a compensation at all.

Suggested Solution:
For now, I would suggest to compensate us as if we won. And as if we played.
Further remove this event, fix it, test it (in the TEST servers) and implement it again when it is BUGFREE.
IF you’ll implement it again, do the KOH on the Sundays after SvS and cc, RR on the other Sundays…. But I prefer to keep RR tho.

State number
549

inland flax Jul 5, 2023, 2:17 PM

#

Observation:
SOTF phase 3 was already difficult at reset, when the points requirement was around 300k. Mid-day, it was increased to 1.5 million. Many of my alliance members wasted everything trying to reach 1,500,000 points. Many failed. The points requirement was then rolled back.

Consequence:
This is ridiculous. Many weeks' worth of materials saved for future events were wasted. As a result, many good players now have no hope of completing any behemoth-related tasks for the next 2 weeks. Most players are frustrated. Also, having gone through this bs in phase 1 and re-experienced it in phase 3, players are losing faith in KG's ability to manage their own games.

Suggested solution:
ALL THE WASTED MATERIALS NEED TO BE RESTORED BEFORE NEXT WEEK. DO NOT SEND US THE USUAL COMPENSATION PACKAGE OF 100 BIOCAPS, MAPS, AND FOOD. THAT WON'T SUFFICE.
If you can't figure out what everyone used, use this formula for a good estimate:
excess_points = actual_earned_points - last_point_requirement
behemoth_cells_to_compensate = excess_points / points_awarded_per_behemoth_cell

Furthermore, we need an explanation and a guarantee this won't happen again. Please relay this situation to the manager responsible, the developers, whoever "optimized" the points to 1.5 million mid-day, and the QA team.

State number: all

main holly Jul 5, 2023, 2:27 PM

#

Observation = members are disappointed in pricing differences for the packs, across operating platforms and countries.

Consequences = we feel scammed, as certain countries prices of same pack show 50% higher even after converting to usd. We need explanations as to why prices increases over night and what are exchange rate calculations to justify such a huge difference in bundle prices. And if there are any other logistics invloved.

Solution= provide us with detailed information as to why prices differ from one operating system to another along with countries and how are the exchange rates calculated. Another option bring back equal pricing

topaz bay Jul 5, 2023, 9:02 PM

#

Observation: 
 Gathering for plasma lab:
I send gatherers out the night before. They come home after reset (my daily tasks say that) but the gathering part (5x 5 million) is still empty

Consequence: 
I'll have to gather on kill event day

Suggested Solution: 
Make the timing right.

State number
54

inland flax Jul 5, 2023, 10:11 PM

#

Observation:
Intels and Reservoir Raid have been released for 3 years. Azurtane Heist and Mining Mayhem have been released for 2 years. Behemoths have been released for a few months. That is to say, everyone knows how the related marches work.

No one needs to be reminded that they're sending an uneven march, sending a march to a tile someone else is going for, sending a march to an azurtane tile/infected/coins, or sending a march without behemoth.

Yet, march warnings still show up every day.

Proposals to have them removed have been rejected multiple times. I can only speculate that the developers think it's undoable, as there is no benefit for having them.

Consequence:
3 years after this issue is widely reported, daily march warnings continue to be dismissed with an eye roll every day, and any real-time event discriminates against players with laggy devices.

Suggested solution:
A programmer's step-by-step guide for removing these warnings is provided below. It only needs to be followed:
On every device, whenever a character is logged in, if this is the first time the character is logged in that day, if the character's state is over 2 weeks old, first identify every type of warning. Then, loop through them and set "don't show this message again today" to True.

Even a partial implementation, if some warnings cannot be easily identified and/or dismissed*, would do a lot to raise players' confidence that KG has our backs.

* = If this happens, the programmer in charge of these warnings needs to go through code review as they clearly can't write modular code.

State number: any state older than 2 weeks

inland flax Jul 6, 2023, 1:11 AM

#

Observation:
I'm tired of submitting and reading SOTF feedbacks every day. SOTF is only halfway through.

Consequence:
Everyone's tired.

Suggested solution:
Do as all the SOTF feedbacks suggest. They're all good.
Deduce what players would say about how much the rest of the event sucks based on what you've learned.

State number: all

random fractal Jul 6, 2023, 3:35 AM

#

Observation:-
Day:-4 Troops Training day. We won't get any points to Training or upgrading Troops.. 60 minutes = 200 points.. well done..😒

Consequence:-
P2P and F2P Players won't like this event.. Because many players train Troops with general speedups..

Suggested Solution:-
Bring back old SOTF.. if everyone think practically its impossible to get points.. also INCREASE POINTS IN NEW SOTF....

BTW.. please delete this FEEDBACK CHANNELS.
I DIDN'T SEE ANY RESPONSE HERE OR IN-GAME..(PEOPLE ARE STUPID.. BOYCOTT NEW SOTF)

State Number:-
Secret

warped tide Jul 6, 2023, 8:14 AM

#

Observation:
SoS developers lack game intelligence.

Consequence:
Multiple failures in all aspects of the game. Complaints fall on deaf ears.

Suggested Solution:
Follow the yellow brick road and ask the great Wizard of Oz for a brain.

State number
What difference would it make ?

fickle arrow Jul 6, 2023, 9:20 AM

#

Observation:
At the moment its simply uncomfortable. Just 3 exception invites from Governor for overpowered Player. Other players have to wait for month to migrate. Game start getting boring. Player left back stop playing and spending because they lose friends over this Migration.

Consequence:
In server 1-442 are many dieing server. Every day another player quit the game. On many server are just a couple of player that are not able to compete with other States anymore.
The current Migration is a torture for those server.

Suggestion Solution:
to make Migration more faster.

Every Alliance (lvl ?) can invite 30 player from other states.
The all over invite limit is 200 max.
The state rating can stay, governor have maybe a Veto right. get rid on the 3 invite rule.
The work get split between alliances.

Result is:
Alliances that play since years together, can stay together.
They don't have to jump over multiple month
no wait for luck to get invited by governor.
In the older states are already multiple player with high battle power (+2.1B) and pay to win. And they want to stay and play together.

The tickets are honestly already hard enough to collect. And the State rating makes it already hard to jump to migrate in high rated States.

This alternative Migration system can be held in States of Old System Server 1 - 442

I hope I get many pro votes for my idea. 🔼

dry heron Jul 6, 2023, 12:14 PM

#

Observation: 
After the update the pc version is horrible. Lag too much

Consequence: 
*please fix the game in PC version, it can't play smoothly, it's too lag, lag lag.... this is tedious, playing cheat is a pain, going in and out of menus is a problem, so what have a fast pc, fast internet, if the game is slow, lag, and the update server is too slow... do something about it please*


Suggested Solution: 
Fix it asap pls.
* hire testers, there are many ways for testers to be respected.*

State number
N/A

#

Observation: 
Compensation rewards are very bad.

Consequence: 

When a player loose a lot of material that he saved for an event and that not work and, he do not get any good compensation that will make him angry and dissapointed 

Suggested Solution: 
Change the compensation system asap. 
Give very good material as a compensation like : new aircraft material, behemot material etc

State number
N/A

#

Observation: 
The recent change in recycle center is very very very bad. 

Consequence: 
You are maken it worst especialy for F2P. How can a F2P get a skin now that u changed almost everything that we can recyle from skin ticket to very useless rss.

Suggested Solution: 
1. Give back skin ticket there for material like : hero frags or badges material
2. *yep, i want a better recycling system like 2 monkey frags for one Dino frag or plasma to splinters or hero frags into limitless materials or whatever. Skintickets was not much but ressources now is not funny anymore*

State number
N/A```

calm girder Jul 6, 2023, 12:52 PM

#

Observation:
I come here once again to express myself about how the new Soft is harmful for F2Ps, light spenders and for the game in general, this just proves how hard the devs are trying to make a game just for big spenders, which is impossible based on the state I'm in that even after a few months of a state merger, there's only 1 big spender left in our state and those who are keeping the state alive are still the light spenders and F2Ps (be aware if you are devs)
we are going to compare with the old Soft on the day of the training that I barely spent speedups to release all the prizes and now let's compare with this one that to release all the prizes I need to spend 180 hours of speedups, someone really gets all this monthly without having to spend money? if so, do you only spend on Soft?

Consequence:
Many people are disheartened by the game because this was still an event that an F2P or light spender saving stuff for months could rank, now they barely manage to release the daily prizes.

Suggested Solution:
return to the old Soft points system, nobody gets so many stuffs monthly to spend on a single event, you're just showing how much you don't understand about the misery of stuffs you make available to players.

state: 244

mighty fiber Jul 6, 2023, 12:58 PM

#

Observation:
After the update the PC version is lagging.

Consequence:
It's hard to do intel tasks, obtain rewards, playing is a pain.

Suggested Solution:
Maybe it's some memory leak or something like that. Check it and fix please

State number
N/A

fervent lintel Jul 6, 2023, 4:00 PM

#

Observation:
Impossible to play on PC version, too much lag.

Consequence:
You can't do anything in the game, intel, use speed ups, trap... the game is completely lagged after the updade

Suggested Solution:
Fix this bug FAST.

atomic cloak Jul 6, 2023, 9:05 PM

#

Observation:
Receiving gorillas frags when dino is needed and vice versa

Consequence:
I have useless items in my bag from paid events like Alliance Bonanza

Suggested Solution:
Allow a 2:1 conversion from from gorilla frags to dino frags like you do with airplane parts.

State number
739

#

Observation:
States 715-746 are much less active than surrounding states that we will eventually start matching in state events.

Consequence:
Our states will unfairly lose prep every time if matched.

Suggested Solution:
Allow a second 2 state merge. Let each state vote on who they want, majority rules.

State number
739

grizzled mantle Jul 6, 2023, 10:18 PM

#

Observation
New survival of the fittest shoukd be considered an abject failure. Free to play and pay to win players both have limited options to score points and every mitigation for people trying to rank highly serves for a worse experience. After 2-3 more of these free to play simply won't be able to do the event at all any more

Consequence
People will leave. Or stop playing this event. Including spenders and your income will drop further

Suggested solution
Either use the old style of points and the old stages with some new stuff mingled in. Or return in bulk to the old system. This new one has been nothing but complaints since release

State
Pretty much all of them but especially those that got shadow updated with no warning.

worldly pollen Jul 7, 2023, 12:37 AM

#

Observation:
The new SOTF sucks for everyone, not just F2P.

Consequence:
We are in the 5th stage of SOTF and it is obvious that the event is consuming an absurd amount of resources just for minimal rewards, which makes it almost impossible for the medium and long term to have enough items for other events. Next week there's Journey to Glory, another SvS and so on. The game is getting worse and worse and making people quit, just like TOP 1 BP quit and TOP 10 said live that they will quit soon too.

Suggested Solution:
- Go back to the old SOTF style, but with the reward improvements, just doing that will make the event fair.
- Stop these changes for the worse that nobody asked for.

State number:
429

wintry hamlet Jul 7, 2023, 2:45 AM

#

Observation

The new SOTF is terrible. It became difficult to complete tasks and score points.

In the backpack now exchanges expensive items for tomatoes.

Consequence:

This would involve that players, although already involved, began to leave the game. Because it is very expensive, and they do not see the point in the game after such costs.

The exchange in the backpack devalues purchases. Which also involves players leaving

Suggest Solution:

To return everything to its original place (old SOTF), so that players would not go away from such changes, as it became very difficult to play.
Return the normal exchange - the same certificates for tickets, but nothing for tomatoes

State number
27/23

#

Inequality

empty phoenix Jul 7, 2023, 8:23 AM

#

Observation:
New sotf

Consequence:
Day 5 have the same multiple as day 1 do devs rly think we have that many materials? Why didn't they put plasma instead

Solution:
Don't have the same item multiple more than once day in sotf

State :
All

dry heron Jul 7, 2023, 12:30 PM

#

Observation: 
Give us chance to recycle old hero frag for real usefull material not rss 

Consequence: 
*When it will be possible again to recycle hero frags? Since last time this hasn't been going on for much longer than its supposed to tbh... It would also be nice to recycle golden hero frags in different ratio or exchange them for resonating hero frags, if like me there are people who either no longer can upgrade their lrgandary heroes or are happy to keep them at their current upgrade they got them to. For resonating heroes it takes massive ages especially for low spenders and f2p cause for those normal heroes its easy to get deafult frags and change them into those of a particular hero non stop, where for resonationg heroes you have to wait for vouchers event to appear and that doesn't happen often.*

Suggested Solution: 
Let us choose btw skin ticket or usefull material like limitless potion or behemot material when we recycle things in recycle center instead of useless rss

State number
N/A```

shadow plinth Jul 7, 2023, 3:53 PM

#

Observation: 
Summit falling on svs week

Consequence: 
States who join other alliances for svs forfeit half their summit wins now 

Suggested Solution: 
Have king of the hill on svs week instead if were forced to have this event in.

State number
947

fading jewel Jul 7, 2023, 4:55 PM

#

Observation:

The change to SOTF points is entirely too stingy when it comes to points, thus making it difficult for F2P to complete tasks.

Consequence:

SOTF is one of the events that a F2P can rank high in based on saving items in their backpack. However, with the new changes, you are clearly forcing people to purchase bundles to make daily rewards and compete. This is just another way of pushing F2P out of the game, which then leads to P2P players quitting, as their teammates all leave the game.

Suggested Solution:
Adjust the points to be more favorable for items that aren’t 2x, especially things like troop training, which needs to go back to number of troops trained and not training speedups. That change has made the governor and individual training buffs worthless, and is a slap in the face to those who have accumulated significant amount of general speedups, aka us P2P who pay all your bills. In addition, remove the limitation on number of points for items.

State number
343

inland flax Jul 7, 2023, 6:09 PM

#

Observation:
SOTF bundles sell speedups. SOTF limits speedup points.

Consequence:
Players buy less bundles.

Suggested Solution:
Just sell SOTF points. Players gain nothing, which means KG loses nothing.

State number: all

steel saffron Jul 7, 2023, 6:35 PM

#

Observation:
Recycling centre outdated.

Consequence:
Players receive resources that they can easily achieve in game.

Suggested solution:
Update to RELEVANT rewards such as items required for chief/behemoth/plasma upgrades.

State No. :
ALL

fervent lintel Jul 7, 2023, 11:30 PM

#

Observation:
Impossible to play on PC version, 2 days broken and they still haven't fixed it.

Consequence:
You can't do anything in the game, intel, use speed ups, trap... the game is completely lagged after the updade

Suggested Solution:
Fix this bug FAST.

atomic cloak Jul 8, 2023, 12:32 AM

#

Observation:
VIP points are useless once you are VIP12

Consequence:
VIP points are worthless

Suggested Solution:
Allow us to use VIP points as currency in the VIP store

State number
739

fervent lintel Jul 8, 2023, 12:54 AM

#

Observation:
SOTF AGAIN ²

Consequence:
This SOTF is horrible, every day is worse. Each stage is more difficult to make points, I wanted to understand this logic of this new points system.

Suggested Solution:
Go back to the old points system and just keep the new rewards, it's simple.

State number:
All states with this horrible SOTF

empty phoenix Jul 8, 2023, 12:58 AM

#

Observation:
New sotf

Consequence:
The training troop day required to use training speed so basically they made general speed ups and the gov buff useless

Solution:
change it to give points with the the troops you train

State :
All

potent finch Jul 8, 2023, 3:11 AM

#

Observation:
State transfer event tickets requirements

Consequences:
No idea about the requirements beforehand, makes it impossible to transfer and get the correct amount at the right time. Many fail to transfer because of that reason.

Solution:
Kindly bring up an in-game transfer ticket calculator or on any external platform so that it's easier to calculate.

State:
1099

wanton stone Jul 8, 2023, 6:24 AM

#

Observation:
Removal of in game streamers

Consequence:
Players have fewer streamers to learn from and have to leave the game to find videos. Players enjoyed being able to watch streamers between events, get a view of others game play or playing the mini games with the streamers. It was a feature that brought the community together and set SoS apart from other games. Players miss this fun and helpful feature.

Suggested Solution:
Bring back the in game streamers. Get players who are willing to help others and engage the community to become the in game streamers.

State number
759

sour hawk Jul 8, 2023, 9:59 AM

#

Observation:
Leading states cannot invite ANY players.

Consequence:
You talk about preventing the creation of mega-states, while I see the opposite. Some states received at least 3 strong top players, while the Leading states were left WITHOUT PLAYERS in principle. The Governor cannot send an invitation because we are the Leading State. No one can fly to us, because the system has set a limit on BP - 50 million. Is a mockery!!!

Suggested Solution:
Or give the governor the ability to invite players, even if the state is the Leading state. Or remove the BP limit from us. We also want to get new players!

state number:
258 and other Leading States

flint fiber Jul 8, 2023, 11:22 AM

#

Observation:
Having to go into your settlement during CC to heal.

Consequence:
It takes more time to get the healing started

Suggested Solution:
Give us a quick heal button to help us not have to take so much time. It cant be that hard to incorporate it using the SvS coding.

State number
260

split lotus Jul 8, 2023, 1:30 PM

#

Observation:
Quick heal button is not good enough. Healing is still too slow

Suggested solution:
Raise it to two hours or make it adjustable by the single player.

State number:
763

dusk jay Jul 8, 2023, 5:04 PM

#

Observation:
To the listening walls;

For the last nearly four years, players in this community have come together, built families, supported each other through times of pain, loss, hope, and celebration.
For that same time, the developers of this game - and by proxy, the publisher - has routinely abused, misled, gaslit, ignored, and taken advantage of that same community.
We have come together multiple times through player protests, dev chats, and even legal avenues in order to make both entities see that we want to play this game and continue on together, but only through equitable and legal treatment of players.

Solution:
STOP with the over-monetization of features, STOP with the vanity updates, STOP with the willful ignorance and deliberate schadenfreude, and STOP GIVING OUR FAMILIES REASONS TO LEAVE.

If you ask us what we are willing to pay for, what we think is a fair price in our region compared to similar products, how we can work together to help develop something which has integrity and can change the market and how games are developed entirely, and actually listen to US - your player communities - instead of your greedy shareholders who are happy to throw you away as you have done to us... We could have the compassion and empathy you lack.

You gave us these spaces, and these families. Let us keep them.

State number:
180

dusty plinth Jul 8, 2023, 8:09 PM

#

Observation:

state transfer runs straight after the last svs of the migo season. This means that loosing states can not change the transfer battle power limits.

Consequences:

states that require new blood can never have people transfer as the default limit is 50mil bp. Most farms are above that limit so noone can move into that state - meaning the state dies quicker.

Suggested Solution:

Clear description of what acts are considered consuming the mentioned items and broaden the scopes (formation system item conversion and recycling should be valid options)
Rather than discount on further actions, we will get in game mail same day for a rebate of the used items, instead of a "reduction"
There should not be any requirements/restrictions. Whether a player consumes 1k items or 100 items, they get a rebate of 20 - 50% back through the system mail.
Align and lengthen the effortless event more properly to match other events in game.

State number
831

tardy lake Jul 15, 2023, 6:16 AM

#

Observation: devs want to skip 2 limitless gens of heroes for several states.

Consequence: this group that does not receive Gen 1/2 limitless will be massively at a disadvantage. Other states we fight that have these gens will have stronger backup heroes (or if our state isn’t maxed on Gen 3 limitless, a maxed Gen 2 from enemy state will win).

Solution: do not skip and keep things fair for all players, giving us equal chance and time to grow this important set of heroes. If you do skip, you must give us free maxed (or close to it) Gen 1/2 limitless heroes for the disservice and disadvantage skipping them would put many players at.

State 549

potent finch Jul 15, 2023, 7:24 AM

#

Observation: 
Second merge for 549 when we already had a merge in April.

Consequence: 
There is no need of a second merge for a state which is already very active, how are we supposed to fit in all the new hives and new players when the state is full already.
There are states which need merger more than the us.


Suggested Solution: 
Don't merge the already merged states but focus on the others who need it more, some states are waiting for their merger.

State number
549```

floral rain Jul 15, 2023, 7:39 AM

#

Observation :
Poly Plasma purification requires a lot of plasma cores and the conversion rate keeps increasing significantly, leaving you with no choice but to wait for the conversion rate to reset which takes a long time, or wait for plasma leakage, which is only twice a month

Consequence :
Having to wait so long to upgrade will eventually push the f2p to quit, especially with p11-p13 out.

Solution:

Decrease the conversation rate for poly plasma purification
Allow up to 5 conversions per day using rss, just like plasma cores.

State Number : 636

dry heron Jul 15, 2023, 11:37 AM

#

Observation: 
All features should be made in a way that F2P mid spenders get decent material just from activity and RLs can push to next level. This way the game can get some balance.

Consequence: 
**what I don’t get like rally enhancement. you get free stuff from trap and it is first half for fillers and 2nd half for whales since it only effects rally leads. Why can’t features just be like that. you get a decent amount by activity. you can have better progress than F2P by low/mid spendingand okay whales have to spend but it does not hurt the rest of players. that was easily possible for all features**

Suggested Solution: 
Give more materials for F2P that are active daily

State number
[570]```

#

Observation: 
Recycling items or material such us VIP or badges etc should be to get skin ticket not rss 

Consequence: 
Give chance to f2p / midspender to get skins especialy now with the bonus from the collection feature

Suggested Solution: 
Give us skin ticket for recycling items and material 

State number
N/A``

shadow plinth Jul 15, 2023, 1:32 PM

#

Observation: State transfer and other events keep changing dates. These announcements are only posted on discord and in the broadcast office in game.

Consequence: Players miss announcements and due to typos or confusing wording they end up frustrated because it’s hard to keep up with event dates when they change so often. Also when clarification is asked for it usually comes too late to make a difference. This is causing more tension within the player base and making more players think about quitting or quitting all together.

Suggested Solution: When big events like state transfer have date changes there needs to be an official system mail that goes out in game to every player with these date changes.

lucid mulch Jul 15, 2023, 1:50 PM

#

Observation: Player has observed the loss of the rookie relocator.

Consequence: As a consequence of the rookie relocator being unavailable the player, was unable to join the desired state.

Suggestion: player suggests to bring back the rookie relocator or find another way to make accessing other states, without having to create a new account. The player also notes that having to go through the prologue is excessively frustrating and unnecessary.

winged summit Jul 15, 2023, 3:36 PM

#

Observation:
Recently, developers have been focusing on the "State transfer" event. The "State Merge" event, on the other hand, seems to be losing importance.

**Consequence: **
State transfer cannot replace state merge. If 3 states with perhaps 150 or 200 active players merge, the new state has around 500 players. In a transfer event, a state with 150 active players ideally becomes 200, but in reality the number is certainly much lower.
But if states are in danger of dying out, then only a state merge can help.

Suggested Solution:
State transfer can fill a niche when friends want to come together. For this exceptional situation, perhaps the purchase of tickets is also understandable (But please at prices / conditions that can also accept F2P).
I suggest bringing State Merge back to the forefront. Still as a free event.
Perhaps audacious, but an exciting thought: State Merge is added to the regular calendar, possibly with an opt-out clause: During a state's week XX, the need for a state transfer will be considered. This has the advantage of being prepared. "Merge" becomes something normal. Which is good, it's usually inevitable anyway.
In past merges, the numerical proximity of states merged has regularly increased. The developers have done a good job. It would be a pity if this event would not be improved even more.

State number
889

vivid dust Jul 15, 2023, 5:03 PM

#

Observation:
No way to know the required amount of tickets for the state transfer

Consequence:
Player can't pre plan for the state change as there is no chart or exact way to know the tickets requirements

Suggested Solution:
There should be a ticket calculator available in game so the players can plan accordingly and have the chance in changing the state

State number
1102

polar plover Jul 15, 2023, 5:59 PM

#

Observation:
No way to know the required amount of tickets for the state transfer

Consequence:
Player can't pre plan for the state change as there is no chart or exact way to know the tickets requirements

Suggested Solution:
State transfer feature should always be available to view the state, view the cost. View what states can be transfered too, view what states are considered leading/weak. but only be able to transfer state at specified times allowed like currently designed

State number
1

polar plover Jul 15, 2023, 6:43 PM

#

Observation:
State of survival said Hanks original skill was over powering and this removed strategy from the game so Hanks skills were changed to bring strategy back and make events more enjoyable

Behemoths removed strategy from game forcing 60/20/20 formation design

Olly is more overpowering than hank ever was and nothing has been changed to olly.

SOS releases ISLAND with bonus, benefits to settlements to avoid burning in few attcks because of ollys absurd amount of strength.

Consequence:
Players who do not have absurdly powerful heroes and behemoths are rendered completely useless attacking settlements in state for kill event, state warfare, reservoir raid, mining mayhem, everywhere essentially you're allowed to attack a players settlement

Suggested Solution:
Give hank his original skills back
Stop releasing absurdly overpowering heroes & upgrades in a short period of time in state of Survival.
Modify the bonuses earned from the island to accommodate players of different strength appropriately

State number
1

#

Observation:
State of survival said Hanks original skill was over powering and this removed strategy from the game so Hanks skills were changed to bring strategy back and make events more enjoyable

Behemoths removed strategy from game forcing 60/20/20 formation design.

Consequence:
Behemoth ruined "strategy

Suggested Solution:
Remove the forced 60 20 20 formation. Allow players to choose the values they want

State number
1

rustic imp Jul 15, 2023, 7:05 PM

#

Observations
The game is not innovative even for newer state, I'm speaking from a newer State point of view.

Consequences
The updates seen in older state can slowly be pushed into newer states to keep the game alive. The way the game is going with the main aim to get players to spend will be the downfall of SOS.

Suggested soluton
state 968 hasn't seen new heroes since last year please include new.
I can personally see basic updates that would improve the game and maintain player activity such as a new level for flash duels and new level of infected fiend from 6 -8.
The price of bundles should be reconsidered.

State 968

rugged elk Jul 15, 2023, 7:41 PM

#

Observation:
MM final battle has no strategy involved. The first 3 days of MM leading up to it are heavily influenced by strategy with R2-R4 labs and roads between them. The final battle is purely a function of the matchmaking system. Whomever has the single strongest rally will win. The only way to stop the stronger alliance from being able to build the winning rally/garrison is to burn their settlements to remove their troops. Burning settlements isn't a useful strategy either, as it would take well over 200 successful settlement attacks to render an alliance unable to fill their strongest rally. This calculation considers 1/3 of troops are wounded in a failed defense of a settlement. Most opponents (for us) have 3M+ troops. A full march is about 200k troops. That takes 8 successful attacks to bring a settlement under 200k. Considering they can fully heal at least three times, you'll have to burn them 8 times over 4x as well, so that's 32 successful attacks. Scale that by a conservative estimate of 12 players (rally joiners) that's 384 attacks needed to cripple an opponent using outright settlement attacks. Not to mention the attacking team is still LOSING (not wounding) their own troops which are unrecoverable for MM, even when successfully attacking a settlement.

Full power double rallies are not only impossible in MM(you can't join a concurrent rally on the same building if you're already in one), but basic double rallies are also ultimately useless, considering that these need to be coordinated against a single strong opponent who only needs a single rally to re-take the building. The fact that 100% of wounded troops can be fully healed 3x within 1 hour removes any semblance of strategy from this CC ripoff. Just throw bodies at the R5 building and the strongest rally build will win.

The gathering element is neutralized here as both teams have equal acess to the tower abilities, so this is offsetting. The minerals are scattered and numerous enough that attempting to hoard them isn't a viable strategy either.

These observations come from being on both sides of the win/loss outcome several times. We've held R5 and the other team was just throwing everything at us with zero effect. They can hold towers all day long and it means nothing. They gathered minerals freely and we couldn't tell a difference. When our members burn we can just tell them "relocate if you want or someone can reinforce, but don't worry about it until you can't fill a march, then use one of your heals".

Consequence:
Final battle of MM is anti-climactic with no strategy behind it. It's a cheaper, weaker version of Capital Clash where all it takes to win is a single strong rally/garrison.

Suggested Solution:

Drastically improve the value of holding towers to make at least SOME strategy inherent to the final MM battle. Have them fire faster, and wound far more percentage of troops in the R5.
Add literally anything to make it more interesting than just holding a single garrison.

State number
846

mental acorn Jul 15, 2023, 8:54 PM

#

Observation:
We got matched vs states that recived Plasma 13 capability befor us In Mining Mayham.

Consequence:
This made it impossible for us to be competetive in the event sins we are always at a dissadvantage compared to the states that recive new tiers of upgrades befor us..

Suggested Solution:
Match states and alliances so they are on the same progress of plasma and heros or hinder theese benefits from impacting the individual event.

State number
555

shadow plinth Jul 15, 2023, 9:18 PM

#

Observation:
Lots of states still want to merge. 300+ doing a transfer is implausible. We are United we won’t transfer

Consequence:
People are quitting and staying in the state community discord. Some started playing other games to still be together. Eventually more dead states.

Suggested Solution: Start doing state merges again.

State number
819

ancient bane Jul 15, 2023, 10:34 PM

#

Observation:
Useless messages informing players that there are too few riders in a march and the march capacity is too large to fit into the rally.

Consequence:
These messages are not only useless but more often than not, they cause us to miss a rally entirely. Never once in 3 years have i wanted to add riders to a march. And 99% of the time, I'd rather fit a smaller march in a rally rather than not at all.

Solution:
Kill these messages entirely. Or at the very least, allow us to toggle them off.

fleet sparrow Jul 15, 2023, 11:23 PM

#

Observation
Current game size is 5GB+ its very huge compared to other similar games in playstore

Consequence
Takes up too much space on user devices

Solution
At plasma age they need to remove all old stuff like State events, books collection etc. People can't able to do anything after this stage. This will reduce game size along with this as I mentioned rewards and stuff like purple and blue hiro intel should also removed.

worldly pollen Jul 16, 2023, 12:17 AM

#

Observation:
More potion for F2P.

Consequence:
No player can have enough potions to evolve heroes. It's "easier" to get capsules than potions.

Suggested Solution:
-Put potion in the weekly shop
-Increase the amount of potions in RR and KOTH
-Provide other options for players to get potions.

State number:
429

grizzled mantle Jul 16, 2023, 12:42 AM

#

Observation
No confirmation that sotf is going to change back. We have not forgotten how bad it is. This is reminding you that WE haven't forgotten how bad it is and rolling out new features won't make us forget.

Consequence
Same as before. People will hate you for not listening to players. More players will quit. You lose revenue

Suggested solution
Bring back the old points system. Nobody ever complained about old sotf

State number
Probably all of them

plush shell Jul 16, 2023, 1:09 AM

#

Observation: 
King of the Hill march assignment isn't available on D-day (Sunday). This week we have events like underground, azurtane heist, trap, MM.. all of them need a different set of heroes. It's annoying having to take out the heroes from KOH first to switch the resonate.

Consequence: 
I ended up forgetting to set KOH heroes. All marches are empty. I might come to the battle without hero. 😭 

Suggested Solution: 
King of the Hill march assignment should still be available until before the battle starts.. or even better, still changeable mid battle.

State number
628

keen chasm Jul 16, 2023, 9:25 AM

#

Observation:
There not enough rewards in events for F2P to keep up with rest.

Consequences:
F2P playerbase is slowly decreasing, low spenders also getting tired.

Suggested solution:
I actually like how new SOTF is done. Give old events better rewards even if it means increasing demands - without devotion there is no development.

State number
248

arctic notch Jul 16, 2023, 10:44 AM

#

Observation:
only backward running timer in king of hills and only UTC start time display in RR

Consequences:
Confusion about the start time and not enough players online as a result

Suggested solution:
it would be better to see a backward running timer AND the UTC time when the fight will start in King of hills and RR.

State number
190

tame sluice Jul 16, 2023, 10:58 AM

#

Observation: Trap timer can’t be set before reset of new week every 2 weeks.

Consequences:
Confusion of member about when is next trap. Losing a good tool that is working great rest of the time.

Suggested solution: Make it work all the times as it should

State number
353

dry heron Jul 16, 2023, 11:08 AM

#

Observation: 
What players really want is not new features every day. They want just to play the game where there is no stress (too much events is stressfull) + they want you to fix the game issues and problem. 

Consequence: 
``
This game is a mess, since the update, many complaints about march power drop, including myself, most people in my alliance are complaining that knowledge is power, get to the lab is annoyingly popping up, yet all labs are actively upgrading. King of the Hill flashing up in the corner telling me the event is about to start, yet we have another 10 hours to go.(annoying).Mining Mayhem needs scrapping and a mayor fix of all the issues. The game is quick to release new events, but they cause too many issues. But, I can say one thing, there’s never an issue when it comes to spending money, that seems to work fine! 😉

Suggested Solution: 
Stop adding new feautures at least for one year.
Listen to the players feedback
State number
N/A

dense mirage Jul 16, 2023, 1:19 PM

#

Observation:
KoH matching teams with significant differences in player numbers. I.e. 24 v 19 v 16.

Consequence:
The alliance with 10+ extra players now has 30 more marches to attack with, which gives an enormous advantage over the other teams. This in turn makes the other teams question if it’s even worth the time and effort.

Solution:

Match teams with similar amounts of players

State #: N/A

lucid mulch Jul 16, 2023, 3:55 PM

#

Observation: player has observed that the event king of the hill is not a desirable event.

Consequence: as a consequence, the player is enjoying the game less.

Solution: the player suggests the removal of the king of the hill event, and the reinstatement of reservoir raid weekly. State # 194

steel junco Jul 16, 2023, 4:27 PM

#

Observation: Food in King of the hill is now way too slow to fill, it's almost impossible to keep your 3march going.

Consequences:
Confusion and make the game slow.

Suggested solution: stop "fixing" what doesn't need to be fixed and bring back the old food system in KoH

State number
629

polar plover Jul 16, 2023, 4:40 PM

#

``observation: if you are a selected member for a legion in king of the Hill. The fight time display for legion 1 & legion 2 are shown based on the legion you are selected to play

Consequence: its an annoying display error that has caused confusion because players looked at the time and announced to players the same start time, when it was not. Therefore players missed the event.

Suggested Solution : fix the "battle start time" to display correctly when looking at the legions

State number:
1``

#

``observation: King of the Hill Banner announcing "the battle has begun", when the battle has ended hours ago for both legions

Consequence: annoying Banner that interrupts gameplay in other areas of the game

Suggested Solution: Code the game so the banner will stop appearing when the battle for the legion is over.

State number:
1``

#

``observation: the average mobile game life expectancy is 3 years. It has been 3 years 10 months since release. Sos has constant bombardment of "bundles", extremely expensive upgrades, extremely low rate of earning materials freely

Consequence: Sos is drastically declining in player enjoyment and revenue on a constant bases.

Suggested Solution:
reduce the bombardment of bundles.
Drastically reduce the cost of materials to upgrade new releases
Drastically improve rewards for events with newer, more updated, harder to obtain items, WITHOUT increasing the stage target value, and WITHOUT reducing the points earned in the event using items.

State number:
1``

dense mirage Jul 16, 2023, 5:04 PM

#

Observation:
Player logged into their account a few days early after trying to move it to a different state. So they do not have the move to a new state feature.

Consequence: they have to wait another 61 days to move to a different state, which will put players even more behind their counterparts.

You put a feature in the game but do not allow players to use it easily.

Suggested solution: Have a feature that tells players how long their account has been offline for.

Player: Red.540
State: 721

polar plover Jul 16, 2023, 5:07 PM

#

``observation: many bugs, glitches, errors, have caused tremendous lack of growth in the game. This also has caused and continues to cause Lack of trust in state of survival.

Consequence: I used to spend a decent amount of money weekly, now I have stopped

Suggested Solution: use ptr to test the update like a ptr is designed for, fix the bugs & glitches & errors, re-release the updated version in ptr to test again for quality and functionality before releasing to the entire game.

State number:
1``

zinc glen Jul 16, 2023, 7:40 PM

#

———————————————————————————

Observation:
Chat banner function from MIGO chat are too disruptive and can be easily abused.

Consequence:
Reduces impact factor towards player enjoyment.

Suggested Solution:
Enable a toggle to mute or silence chat banners from MIGO chat to make their effect less disruptive and abusive.

State Number:
570

———————————————————————————

#

———————————————————————————

Observation:
The current Twisted Evolution (behemoth) attack periods are still not convenient for some.

Consequence:
Reduces event impact factor towards player and growth.

Suggested Solution:
Change the current Twisted Evolution (behemoth) attack periods such that attacks can anytime during the day.

State Number:
699

———————————————————————————

#

———————————————————————————

Observation:
The spawn rate of certain AT tasks seems to be drastically different (and in an unfair way) between two individuals wherein the only difference is the amount of real-world $ spent.

Consequence:
Reduces event impact factor towards player growth and enjoyment.

Suggested Solution:
Improve the transparency of the Alliance Throwdown event as it pertains to AT task probabilities and likelihoods, so as to provide players a better understanding of the refresh mechanics.

State Number:
30

———————————————————————————

#

———————————————————————————

Observation:
There are redundant, unnecessary event info popups visible at the bottom right hand side of the game screen.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Remove the redundant, unnecessary event info popups visible at the bottom right hand side of the game screen.

State Number:
149

———————————————————————————

#

———————————————————————————

Observation:
There is no way to delete multiple, specific ingame mail messages without deleting them one by one.

Consequence:
Reduce impact factor towards player quality of life.

Suggested Solution:
Introduce a way to delete multiple, specific ingame mail messages without deleting them one by one.

State Number:
1170

———————————————————————————

#

———————————————————————————

Observation:
The MM skin rewarded during MM has not been updated in a long time.

Consequence:
Reduce event impact factor towards player enjoyment.

Suggested Solution:
Update the MM skin rewarded during MM.

State Number:
716

———————————————————————————

#

———————————————————————————

Observation:
Content is being released way too fast.

Consequence:
Reduces impact factor towards player growth and enjoyment.

Suggested Solution:
Significantly slow down the release of new content.

State Number:
1110

———————————————————————————

#

———————————————————————————

Observation:
There is no easy way to quickly change settlement effects.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Introduce an easy way to quickly change settlement effects.

State Number:
530

———————————————————————————

#

———————————————————————————

Observation:
The Underground event item store is outdated.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Update the Underground event item store to include material that is useful, such as behemoth and aircraft items.

State Number:
739

———————————————————————————

#

———————————————————————————

Observation:
The cumulative number of troops one has seemingly bears little to no impact on the outcome (survivability) of an incoming settlement attack.

Consequence:
Reduces impact factor towards player growth and enjoyment.

Suggested Solution:
Introduce a battle mechanic that adds more weight to the cumulative number of troops one has in order to more meaningfully impact the outcome (survivability) of an incoming settlement attack.

State Number:
886

———————————————————————————

shadow plinth Jul 16, 2023, 8:51 PM

#

Observation: I find KOH boring and not enjoyable to play

Consequence: Find the event boring so will be less interested in playing it compared to other events.

Suggested solution: Replace KOH with weekly RR instead

State number: 458

tame bluff Jul 16, 2023, 10:05 PM

#

Observation: I and many of my alliance members love KOTH but it has too many bugs. Today there were many fights where I could not see any opponents. Also the map does not update unless you exit and re-enter. Additionally last week we had too much food and this week not enough. Find a good middle ground please.

Consequence: A good event is being given a bad reputation because of bugs.

Suggested solution: Fix the issues from my observation.

State number: 1082

polar plover Jul 16, 2023, 10:41 PM

#

``observation: excessive buildup of "short time" settlement buffs. It will take me 236.5 days logging in every 2 hours to use this.

Consequence: will never be able to use all the buffs I own. And constantly logging in to apply a settlement buff is making gameplay not enjoyable

Suggested Solution: allow ALL settlement buffs to be stackable in duration.
(example of a buff below: allow me to apply all of them at once for 236.5 days worth of bonus)

State number:
1``

inland flax Jul 17, 2023, 12:37 AM

#

observation: there's nothing effortless about paying $185/day. However, there is something effortless about getting this paycheck per day.

consequence: players notice a misnomer

suggested solution: correct this to "effortless paycheck"

state: all

burnt forum Jul 17, 2023, 4:43 AM

#

Observation:
states 895 to 906 have missed the last two state transfers, and are now missing a further 2 through to August. Additionally we should have had State merges in the last 2 months.
Consequence:
Most states have low activity larger state events are a joke and is zero competition as no activity.
Suggestion Solution:
Complete the state merges to inject some activity to dieing states.
State 900 on behalf of our 895 to 896 migos States.

dry heron Jul 17, 2023, 12:02 PM

#

Observation: 
Matchmaking is very bad. New state get matched with older state, even big spenders cant win bcz of hero gen difference etc.

Consequence: 
"Sadly, I've spent a disgusting amount of money, the function of Matchmaking is to pair our alliance up with much older states so it fully negates any amount of money I could spend.   We've been matched up with F2P farm accounts in the past for RR who had heroes our state hadn't unlocked yet.
That's what matchmaking does for you though.  Spending only *really* matters for within-state events.  That way, your opponent is always predetermined."

Suggested Solution: 
Fix matchmaking by taken on consideration hero gen, gorrila levels, aircraft etc of each player that in both team

State number
```846

young aspen Jul 17, 2023, 3:00 PM

#

Observation: 
 When you report a problem in the bug reporting channel and someone answers the question, the answer is deleted by mods. When asking why it is deleted, mods answer I need to copy the answer in my question post. 

Consequence: 
People can't read the answer and keep having the same problem and report it again. More people unsatisfied, more work for mods.

Suggested Solution: 
The answer needs to be given clearly by devs/mods on the same page as the question. Not deleted by mods or written afterwards in the question by the one who asked.

State number
159

night harbor Jul 17, 2023, 4:29 PM

#

Observation:
For f2p players, p13 is more than a year of collecting polymerized plasma. Even if you get 40 polys in the exchange per week, you have 160 per month. So a year won't even give you 2000. Some f2p don't even have polymerized research unlocked,ì and here we have more buildings that require polymerized plasma. How are f2p players supposed to catch up on old things if they constantly have to choose between one and the other?

Consequence:
if a F2P can't catch up with plasma, could become too weak to partecipate in battles and lose interest in game, cause he/she'll be always too far behind to be competitive enough with p2p

Suggested Solution:
Include polymerized plasma in daily intels missions

State number
33

potent finch Jul 17, 2023, 4:31 PM

#

Observation:
Confusion regarding the required amount of passes for the state transfer.

Consequence:
The players fail to collect the required amount in time and then can't change the states.

Suggested Solution:
Create both an in game or external ticket calculator for us to access, similar to the gear calculator.

State number
1112

light condor Jul 17, 2023, 8:05 PM

#

Observation:
[this is the issue / topic or event you are considering in this feedback]
When doing behemoth intel, previously the difficulty would decrease over time. since the release of the Dino intel the difficulty level does not seem to decrease at all.
Consequence:
[How does it impact you, your alliance or the player base - negative or positive]
The impact is players can no longer get free frags or progress further in behemoth intel. This will have a negative impact on all f2p, low to mid spenders as SOS/FP seem think people can spend thousands to line they pocket. This causes a feeling SOS are greedy and basically change the mechanism of the game to increase profits and revenue.

Suggested Solution:
[If needed, what change could lead to a positive outcome]
reintroduce the lowering of power which was previously seen in the ape intel. This will allow players to advance in Dino intel.

State number
795
[fill in your state number here]```

light condor Jul 17, 2023, 8:25 PM

#

Observation:
[this is the issue / topic or event you are considering in this feedback]
Since the introduction of the new island, the only decorations taking into consideration are the ones you purchase with money. This makes all other decorations null and void and worthless.

Consequence:
[How does it impact you, your alliance or the player base - negative or positive]
This provides a negative impact on SOS and the skin store, meaning people will not acquire decorations from the store as they serve no purpose at all now.

Suggested Solution:
[If needed, what change could lead to a positive outcome]
Give all decoration splendor points so as to add value to for acquiring them from the skin store. Hence people may acquire more skin tokens.

State number
[fill in your state number here]```
795

untold raft Jul 18, 2023, 12:55 AM

#

Observation:
No free Level 9 resource tiles, even on normal days.
At SvS/SOTF gathering days it's even worse.

Consequence:
Wasting 10-20 minutes to search for 5-6 tiles is the most boring action in the game, even the worst events are better than this frustrating experience.

Suggested Solution:
Add more level 9 tiles!
Reduce or remove lower level tiles, no one needs lower levels in a 2y+ old state.
For a quick fix, at least change the gathering speed of lower levels (6-8) to the same per minute rate as the level 9.

State number
589

analog hazel Jul 18, 2023, 4:52 AM

#

Observation:
The game becomes boring and you get stuck with a few people after most quit. Those few who stay are mainly the ones who made the others quit.

Consequence:
Almost everyone I started with has quit or are waiting 60 days to get a transfer. It's been almost two weeks since I logged and i was second strongest in my state and spent thousands and still don't care to stay.

Suggested Solution:
Allow people to have one free transfer or at least offer transfers sooner.

State number
1115

sour hawk Jul 18, 2023, 5:11 AM

#

Just a small suggestion.

Observation: If I'm not playing AH, the event icon hangs all Wednesday on the game screen (bottom right).

Consequences: This icon is very unnerving for me personally. And interferes. Especially when there are: KOH, Dino, MM and other events that are brought to the game screen during the week.

Solution: remove the AH icon from the screen on 00:00 utc Wednesday. If the player doesn't collect rewards, send them to the building where you always send rewards (if you don't already).

State: 258

fickle moth Jul 18, 2023, 8:06 AM

#

Observation:
We have repeatedly said you have added too many things the last year. There is too much to do and the areas to change is ludicrous when in the end the little difference they add to your power don't matter at all in a march.

Consequence:
People are getting tired and running out of interest. You can't keep interest by adding more things, you expect us to have ADHD. We already have much on our plate with our real lives, only for you to pile on to the things we have to take care of. People are quitting because your greedy schemes aren't working and your only solution is to add more things SMH.

Suggested Solution:
Get better game and business analysts.

State number:
Not needed

west pewter Jul 18, 2023, 3:47 PM

#

Observation:
Winning doomsday Leauge was terrible rewards, the team who lost every second fight and came in second got much more rewards overall.
And i bought everything in store and is stuck with 48000 betting coins

Consequence:
Players are less interested in this event and don't have anywhere to spend bettings coins

Suggested solution:
Improve the shop and add more items to be bought to it and fix the rewards for dooomsday league

polar plover Jul 18, 2023, 3:49 PM

#

observation: Most items in game are exchangeable to ONLY one or two items Consequence: Players have to pick and choose which system (formation system, airplane star level, etc) they want to upgrade. Drastically hinders growth Suggested Solution: Allow all items to be exchangeable for any item in the game. State number: 1

lucid mulch Jul 18, 2023, 3:53 PM

#

Observation: player would like a trading system for items in the backpack, to trade with others in the alliance for hero tokens. The ability to swap out for gold, purple, or blue hero tokens.

Consequence: items in the backpack are not useful to one player, but could be useful to others as a result items are wasted or traded for more items that are not needed. Current system is in efficient.

Suggested Solution: create a system of trade within the alliance walls, where players can utilize items from another players backpack.

State: All states

dry heron Jul 18, 2023, 3:56 PM

#

Observation: 
Skin store is a very good features.
But, we should wait a lot to be refreshed 
Consequence: 
Some players will have to wait for months to get the skin they want

Suggested Solution: 
Add a refresh option in skin store 

State number
N/A```

hidden ingot Jul 18, 2023, 6:01 PM

#

Observation:

Reservoir Raid is scheduled on CC weekend while KotH is scheduled on empty weekends. So we have extensive healing and enlistment less than 24 hours before an event where having your full army is vital. And we have no healing at all on a weekend with an event that has fixed marches and your entire army being dead would not matter at all.
(Solution: Flip RR & KotH weekends)
Mining Mayhem matching always pairs 1 weak team against 2 medium teams and 1 overpowered team. We know who the winner is as soon as we see matching. Taking the top 30 active players in an alliance and assigning them a raid score for matching is nonsensical because very rarely are the top 30 players going to show up.
(Solution: Base MM matching on raid scores of registrants just like RR and KotH)
We need more alliance markers.
(Solution: Give us more alliance markers)
The new features are coming in too quickly even after you said you intended to slow the releases. Instead of slowing them you added P13, Research Enhancement, Splendor, Collection Sets, Special Forces Engine, revamped State Transfer, and revamped SotF all in the last couple weeks. This is the opposite of what you promised.
(Solution: Stop. )
The new SvS is awful. The battles are too fast to adjust tactics; the healing break is too short to make any difference; the 5 minute rally for Capital is ridiculous because if you can't get your team in there first with solos then you've immediately lost 25% of control time and cannot catch up; and the hours long hunting period is just giving people the opportunity to zero even more players that go on to quit because they have no troops the next day for the only event they actually like.
(Solution: SvS battles should be twice as long - three 2 hour battles with 30 min breaks with 1 hour cross-state hunting before battle and afterwards. That gives more people time to play, more time to change tactics and work on strategy, and still 2 hours of hunting time split before and after battle.)
You have two different PTRs and test features in various live states before releasing it globally but everything is still released with unacceptable bugs. Not visual bugs. People do not lose 8 million troops due to a visual bug. You are clearly not testing appropriately or enough and it is unfair for you to keep releasing buggy features, make us pay for them, and then compensate us for your errors with a handful of pitiful items we cannot use.
(Solution: I'm not a game developer but I'd suggest starting with more extensive testing of every feature before you release it globally. Aside from actually releasing a quality product that doesn't push players to riot or quit, testing things for longer than 3 days will hopefully space releases out to a more sustainable schedule.)
The discord is so messy and unusable that players have created their own servers to replace it. You have dozens of mods here that can help organize and slim down all the unnecessary junk here but they are relegated to copy + pasting "Thank you, I will report that bug for you" and like ??? That's not helpful. Helpful would be creating a discord where all the information that you fail to provide us in the game is easy to find and discuss. Mods that can help explain the game and direct us on how to solve issues, not just be yelled at.
(Solution: Revamp and clean up the discord with uniformity and use your mods to make this a valuable resource instead of a horde of angry players screaming into the void and mods that can't do anything to help us.)

Consequence:
We are all very unhappy.

Suggested Solution:

Discontinue King of the Hill and Mining Mayhem due to their lack of appeal.
Revive the old SVS format, reducing its duration to 4 hours, and use buildings like the Fortified Facility as point boosters for teams unable to engage at the capital.
Refresh and upgrade legacy events like Throwdown, Showdown, Trap, and Horde.
For RR improvements, prioritize community feedback. It's vital to tune into the players' voices, as their perception of fun should guide the game's evolution.

haughty carbon Jul 19, 2023, 6:32 PM

#

Observation:
State transfer is set after state vs state and in svs its possible to loose governorship

Consequence:
Without governorship we cannot set limit for state transfer which mean there is a risk that big players come to our state to zero players

Suggested solution:
State transfer should be set after capital clash instead of state vs state

State:
995

tardy lake Jul 20, 2023, 12:31 AM

#

Observation:
549 / 555 merge canceled without notice and after going 1 week with canceled events.

Consequence:
Players lost a lot of rewards. Players from all time zones were waiting around, as we did not hear any warning or notice after game maintenance. Some were up very late and everyone wasted their time, causing stress, as we did not know of merge would be fixed in a few hours or what.

Solution:
Compensate players the week worth of rewards that they lost. Compensate further for the time lost waiting around for merge, the extensive planning that happened prior to state merge trying to work out agreements and state rules, and for no notice, which was a disrespect to our time.

State 549

wanton stone Jul 20, 2023, 2:59 AM

#

Observation:
Official SoS server is too cluttered and difficult to navigate

Consequence:
Some people aren’t that familiar with discord and would be completely frustrated trying to find anything here.

Suggested Solution:
There are way too many channels, way too many categories and it needs to be more organized and user friendly.

State number
10, 23

wanton stone Jul 20, 2023, 3:23 AM

#

Observation: 
Special forces Engine

Consequence: 
Players have been selecting the train button for a long time, it's muscle memory at this point on clicking the building and the train button but now the train button is in a different location and they end up on the wrong screen. 

Suggested Solution: 
Remove icon from troop buildings. Add those "icons" inside the gem craft/dismantle area.

State number
1

hybrid plume Jul 20, 2023, 3:34 AM

#

Observation:
Too many steps to heal troops during certain events or just clearing intel radar

Consequence:
Causing time spent going from wilderness to settlement to hospital then healing - then back out to wilderness to send attacks, just to start that cycle over again. Over & over until the event has timed out.

Suggested Solution:
A HEAL icon on the wilderness screen. Not an icon that will send you to another screen to heal - just a direct HEAL.

State 1081

shadow plinth Jul 20, 2023, 10:46 AM

#

Observation:
Migo pools are completely imbalanced in term of active ppl
and spendings
Consequence:
Matching inter migo range is imbalanced and events like SvS RR MM KoTH are suboptimal
Demotivating ppl.
Suggested Solution:
State transfer should give option ppl to transfer inter migo states matching their game preferences. Locking ppl in imbalanced migo range creates bias. Transfer event should allow ppl move to wider range of states. Leading states engine should be sufficient to avoid concentration of ppl so wide inter migo transfer has only benefits to keep game balance

State 898

sour hawk Jul 20, 2023, 1:44 PM

#

Observation:
It's very hard to get polyplasma in a game for f2p players (P.S. who don't donate AT ALL).

Consequence:
The gap between spenders (whales and average spenders) and F2P players is getting bigger and bigger with every innovation that needs to use polyplasma. We have an 8-star laboratory, a 10-star laboratory, which is almost impossible to upgrade due to the SMALL amount of polyplasm that we can get in a week. So now you have given us 11-13 stars, which require a lot of polyplasma. I'm afraid to imagine how many years players need to upgrade only the laboratories.

Suggested solution:
Give more events for FREE getting polyplasma in the game, so that we have the opportunity to at least quickly upgrade the lab 8 stars, I will not say anything about the 10-star lab...

State: all states.

shy temple Jul 20, 2023, 5:09 PM

#

Observation:
There needs to be a gift envelope developed.

Consequence:
It will allow players to further help one another.

Suggested Solution:
I suggest creating a gift envelope that can be bought in game as I've seen on other King's Group games. Players can purchase them for 400 biocaps then be able to send other players gifts.

State number
Implement in all states

hybrid plume Jul 20, 2023, 7:55 PM

#

Observation:
⭐ Game Developers, Moderators, Support and Customers are getting overwhelmed. Customers are leaving the game.

Consequence:
1️⃣ Developers are getting stressed out with trying to deal with bugs, updates, while trying to add more & more. This causes so much scrambling confusion, stress and frustration. A harsh work environment is not a happy place to be.

2️⃣ Support and game moderators are overloaded with trying to field all the complaints coming in on a daily basis, WHILE trying to stay on top of learning things as they are being added to the game. They may be getting overwhelmed and stressed - again, not a happy place to be.

3️⃣ Customers are getting overwhelmed with everything being added, tech issues, seeing the game being a pay-to-win, failing updates. While waiting for tickets & questions to be answered - they grow impatient and angry. Players are just walking away - BIG negative impact on the financial front.

😉 Add all these together - you have a tsunami of negativity and anger.

Suggested Solution:

🅰️ STOP adding anything else - Take time to look into all your servers and states and weigh the number of actives to the number of inactive. The activity of states too. Some states are barely hanging on or they are already dead. Wipe out all the inactive that have been away for 30 days and longer , then look at what is left. And start condensing everything.

🅱️ Give all players a grace period to relocate to another state within their current states age range. ( Example: states 1180 - 1185 or even 1180 - 1189. Depending on the number of actives total ) And please do not make it something they should pay for. Way too many money grabs in the game. This will give the dev's less servers & states to deal with for awhile, but you can slowly add more as the population grows. Be able to deal with tech issues and game bugs faster. While being able to deal with customer complaints in a faster & more efficient manner.

#

💪 When you do things to create a positive experience for customers & employees. You will have a better work force and a better, positive, financial impact

haughty carbon Jul 20, 2023, 7:58 PM

#

Observation:
The player have noticed leading states burning people to try to not be leading.

Consequence:
Making it hard to move to leading state is one thing, making it impossible makes people desperate. The player's state is about to play KE for the first time since they have merged, and it will drive people from game. The state has always valued peace, but it is not possible anymore

Suggested solution:
Double the ticket amount to enter the state instead of closing it off completely. At least people have an option if they truly want to move.

State:
739

fading ice Jul 21, 2023, 3:53 AM

#

Observation:
Cannot craft sakura Garden into Golden Pavilo

Consequence:
This would allow players to have a better chance of getting the better skin.

Suggested Solution:
Be able to craft Sakura Garden into Golden Pavilion HQ

State number
199

grizzled mantle Jul 21, 2023, 7:53 AM

#

Observation
Marches and aircraft are incredibly important now and for f2p can be the difference between burning and not burning. With how fast paced rallies can be making sure you're not sending your helicopter or keeping specific heroes on the barricade is excessively difficult

Consequence
Harder to join rallies. Leave yourself exposed. Get generally annoyed at what the game forces you to do

Suggested solution
Let us pin/save a march to our barricade. The plane or heli won't leave if pinned. The heroes aren't options in a march if pinned. Locked to the barricade where they can keep you safer. Can unpin if you wish. This should not be a mandatory feature

State number
X

dry heron Jul 21, 2023, 10:07 AM

#

Observation: 
 Players have an impression that their feedback is not usefull and that devs team do not read it 

Consequence: 
If feedback were as important as everyone keeps insisting, we’d see the results of that feedback. Developer feedback never is as described: it’s what they’re releasing next to widen the power gaps. 

Suggested Solution: 
Genuine feedback would be:
Section A: the player concern
Section B: the response. And if the response is “no” then at least we know. 
Anything else is not feedback.

State number
33```

#

Observation: 
general comment about gameplay and new changes and features 

Consequence: 
I would prefer
- MIGO with a F2P and a spenders component
- Horde permanent as it was in the Mushroom MIGO
- Events with a better F2P component... its up to big spenders to decide if they want to pay that money for skins
- Better rewards for mini games that eat my time like labyrinth city
- less events same time in general
- more claritiy. Currently I got the feeling I am reading more in DC and ingame explanations than actually playing
- the stop of bringing out new stuff before all bugs are fixed
- stop of changes on RR... the only event none was complaining about
**I am aware my preferences won't happen, so i need to ask myself why I still stick around. lol**

Suggested Solution: 
Give more info and details about any new feautures.
Talk to the community and find a better way to communicate with the players and answer the most important subjects

State number
N/A```

shadow plinth Jul 21, 2023, 12:53 PM

#

Observation:
Morale doesnt do lots for the amount of money being spent on it.

Consequence:
Players like my self feel scammed due to having 35 morale while the enemy rl has 0 morale, still capable of kicking me out while the difference in stats in minimal. I wouldve been able to kick the enemy out if i spent the money i threw on the astral event on my behemoth for example.
Players will stop going for morale boosts as they dont add any power compared to the money being spent on it.

Solution:

Make the morale worth the money being spent on it.

rough swan Jul 21, 2023, 2:25 PM

#

Observation:
In active/top alliances, there are almost always over 20 players online for rallies on facility/bunker.

Consequence:
Not everyone can join the rally and they will miss out on first occupancy rewards.

Solution:
Increase the limit of 20 players in a rally to 50 players or remove limit completely. There is still the rally capacity anyway.

State:
196

dusk jay Jul 21, 2023, 2:35 PM

#

Observation:
Sitting in a Bunker for 30 minute occupation time is boring.

Consequence:
Players who battle in these conditions grow tired of little movement and low engagement, making the weekly event uninteresting. This has led to lowered numbers fighting in the event.

Solution:
Reduce the time needed for occupancy to 10 minutes. This will allow for more intense competition while fighters attempt to gain control of Bunkers and Facilities. This will also create more strategic play as alliances will have to prioritize and plan their strategies further.

State:
180

dense blade Jul 21, 2023, 5:20 PM

#

Observation:
State transfer is after SvS. Settlements cannot transfer with enlistment. Enlist duty rate is broken and incredibly slow.

Consequence:
Players cannot transfer without disbanding troops because the lack of planning on the dev's side and the broken duty rate.

Suggested Solution:
Fix the duty rate.
Count the BP inside enlistment as a factor in the transfer rating/ticket requirement however don't make removing the troops from enlistment a criteria to be able to transfer.

wild basin Jul 21, 2023, 8:55 PM

#

Observation:
Governor invitation is useless, if the only benefit is invite people with bp over limit is not great thing.

Consequence:
Players give up buying transfer tickets because the range of states is short and governor invitation doesn't help with it

Suggested Solution:
Give to governor invitation more benefits, atleast they would be able of inviting players from other group of states.
Or do the range according to the player and not for state

late bridge Jul 21, 2023, 11:29 PM

#

Observation:
Newer states are dying at a faster pace

Consequence:
Players more likely to leave a dying state

Suggested Solution:
Slow down the creation of new states, so more people can be put into each state

dense mirage Jul 22, 2023, 1:31 AM

#

Observation: The players that a governor sends an invite to, still need to have enough tickets to transfer to that state

Consequence: if a chosen player does not have enough tickets, they are out of luck and the governor from the target state, wastes an invite

Suggested Solution: Allow players who are invited to another to transfer there without any ticket requirements

zinc glen Jul 22, 2023, 2:01 AM

#

———————————————————————————

Observation:
There are no events that reward points for poly plasma usage.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Introduce events that reward points for poly plasma usage.

State Number:
105

———————————————————————————

#

———————————————————————————

Observation:
There 100 person ingame contact limit is not enough.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Increase the ingame contact limit.

State Number:
701

———————————————————————————

#

———————————————————————————

Observation:
There is no way to see how strong (in bp) a state is relative to others.

Consequence:
Reduces event impact factor towards player growth and quality of life.

Suggested Solution:
Introduce a category in the world rankings list to see how strong (in bp) a state is relative to others.

State Number:
428

———————————————————————————

#

———————————————————————————

Observation:
The RSS and skin ticket rewards given as compensation are useless.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Replace the RSS and skin ticket rewards given as compensation with diamonds instead.

State Number:
1204

———————————————————————————

#

———————————————————————————

Observation:
It’s unclear and confusing which ingame features contribute to which stats in a battle report.

Consequence:
Reduces impact factor towards player growth and quality of life.

Suggested Solution:
Introduce an educational system for delineating which ingame features contribute to which stats in a battle report.

State Number:
530

———————————————————————————

#

———————————————————————————

Observation:
Free item refresh features within the game are unnecessarily long and inconvenient.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Minimize or entirely remove free item refresh features within the game such that they are available immediately, in bulk.

State Number:
86

———————————————————————————

#

———————————————————————————

Observation:
The position of new toggle in the training center is too close to the standard troop training button and is disruptive.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Move the new toggle in the training center to the other side.

State Number:
165

———————————————————————————

#

———————————————————————————

Observation:
Battle reports from the KotH event are not generated.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Add battle reports to the KotH event.

State Number:
63

———————————————————————————

#

———————————————————————————

Observation:
The food generation rate in the KotH event is unbalanced.

Consequence:
Reduces event impact factor towards player enjoyment.

Suggested Solution:
Optimize the food generation rate in the KotH event.

State Number:
960

———————————————————————————

wanton stone Jul 22, 2023, 5:51 AM

#

Observation:
Labyrinth ranking and rewards are terrible

Consequence:
in an older state if by some chance you do well as f2p rewards are not enough for half an upgrade. If you're a spender they are only good for recycling. There's no incentive to play or do well.

Suggested Solution:

Winning just about any event should come with options. Something amazing for f2p that a spender simply wouldn't want. Or an acceptable win in spender land for stuff they'd possibly want more of. Otherwise its more like denial of service in every event. Base the rewards on stage age. Younger states may be happy with plasma or gold hero fragments for f2p while spenders would love to see some resonating hero general frags. Older states wouldn't be as impressed and would be happier with items for newly released items.

State number
481

pulsar lance Jul 22, 2023, 1:08 PM

#

Observation: 
 Our state was matched in svs with a state who has Fungal Insurgence boosts.

Consequence: 
20 states older and still no match at all, full P5 with T11 cant burn a P1. 

Suggested Solution: 
Proper matching. Adequate compensation. Acknowledgement of the mass mistakes made all the time. 

State number
1076

split lotus Jul 22, 2023, 1:21 PM

#

Observation:
Blue, red and orange rings kills processing power and makes it laggy during events and trap.

Consequences
Lag, freeze, dc. Especially during MM and SVS.

Suggested solution:
Make it possible to turn off these visuals just like lite mode.

State:
763

lucid mulch Jul 22, 2023, 3:26 PM

#

Observation: Player has observed discontentment with the cutaway scene after being hit, and Hospital is filled. The announcement from Becca taking you back into your settlement to show you enlistment is a detriment to efficient gameplay.

Consequence: The consequence of this is that you are hit and damaged, potentially many more times during the cutaway scene, which is not optional.

Suggestion: player suggests removing the entire cutaway, scene informing you of enlistment, or create toggle off switch so that players can turn it off if they choose.

lucid mulch Jul 22, 2023, 8:38 PM

#

Observation: player has observed intense damage done to players under plasma 9, during state versus state onslaught. currently there is a three headquarter level difference in state versus state to receive resources and points, even with this level of difference between attacker and defender damage is catastrophic.

Consequence: Severe loss of interest in Game and despair of players. Players work very hard to build, and grow only to be destroyed swiftly during State versus state. 90% troop. Revival rate is nice but recovery of resources is also important. Resource requirements for hire Plasma levels, construction, healing is massive.

Suggested Solution: The suggested solution is to create balance, and a capability of recovering, not only lost troops, but lost resources, as resources are very time consuming to farm, with the resource requirement being so high for healing, and building. current game play is highly tipped in favor of larger more powerful players.

State: anonymous

hazy tiger Jul 22, 2023, 10:08 PM

#

Observation: 
My bag has lot's of time limited hq skins which I will never use.

Consequence: 
Your database and my bag both seems heavy by this, also new collection always shows Red dot of this and it's irritating on my profile 

Suggested Solution: 
Recycle those with skin tickets 

State number
#982

sturdy pumice Jul 23, 2023, 9:55 AM

#

Observation:
One player is spamming in migo positions and using the megaphone. Peoples blocklist get full because he has lots of accounts. This has been reported and nothing happens. Its been a year now with this spam.

Consequence:
Disturbs peoples gameplay with nonsense messages and ruining migo chat.

Suggested solution:
Remove migo megaphone (Nothing can be that important to share over several states), expand blocklist, moderate more.

State:
523 + migo

grizzled mantle Jul 23, 2023, 10:32 AM

#

Observation
Duty or the tooltip remain broken and have been broken for the last 3 years

Consequence
We're all bored of trying to empty enlistment with a useless system that is either abhorrently slow OR doesn't do what it says it does. Players get annoyed. Devs and support look stupid.

Suggested solution
Lowest rate you can have is 10000 and make the emptying of hospital and enlistment actively speed it up

State
X

wild basin Jul 23, 2023, 4:12 PM

#

Observation:
Nobody likes King Of The Hill event

Consequence:
The event is boring, no one enjoy it and we are lossing RR rewards for an event with no sense... Even if you say you will improve rewards, still are not good rewards.

Suggested solution:
Remove the KoH event and bring RR again weekly

sturdy pumice Jul 23, 2023, 4:17 PM

#

Observation
The banner covers the number window

Consequence
Makes it slower and hard to click to change amout to heal

Suggested solution
new banner system or move it slightly

State
X

torpid kite Jul 23, 2023, 5:36 PM

#

Observation: 
 The  settlement Button that returns you to your settlemt   hides behinds icons and mini maps

Consequence: 
Makes returning to settlement difficult especially for mining mayhem and heist , worst when it is behind a map.
We either have to zoom the map, move around dragging the screen or follow a march line to return to your settlement  , this results in valuable time wasted and just being an annoyance 

Suggested Solution: 
Make the return to settlement icon stationary and remove all those useless icons as well

State number
182

#

icy nimbus Jul 23, 2023, 6:28 PM

#

Observation:
RR talents are not easy to read and set in the few minutes before the march starts

Consequence:
No idea if any of our players are using or know if the talents exist

Suggested Solution:
Allow for talents to be seen and set during the week on the RR screen so that people have time to know what they want their points to be in.

State number
[778]

torpid kite Jul 23, 2023, 6:37 PM

#

Observation: 
 Too many things to do and can be easily forgotten 

Consequence: 
Besides the overhaul of events we have so many things to remember to do  for free growth but is so easy to forget and now we even have a free gem to craft daily. We have expiring soon on bundles that has no benefits to majority of players and things that does are easily missed

Suggested Solution: 
Ontop of the skill talent button have T12 available  or something like that when we can use the skill .
Let the gem Station have a diamond to remind us to craft the   free one then turn back to the current design. 
Have also a one time pop up or a one time board cast that an event is finishing today when a player logs in . Please if implemented don't have it constantly popping up  just once is sufficient because players still gets confused with times and event endings 

State number
182

wanton stone Jul 23, 2023, 9:47 PM

#

Observation:
Making changes to the new gems is a pain for players

Consequence:
Wastes time and if they don't remember to change them back or have time, it can cause a negative gaming experience

Suggested Solution:
Add a quick set change for them, similar to what used to be in game for chief gear. Have it as part of one of the VIP levels or just available at a certain HQ level.

State number
63

snow trellis Jul 23, 2023, 10:06 PM

#

Observation:
Game Resolution is not optimized for bigger handheld devices.

Consequences:
On my Tab S8 Ultra the state buffs and the other icons are overlapping with each other. See screenshots.

Suggested Solution:
Whatever is needed to make the UI function on a bigger screen/higher Resolution.

State:
317

noble briar Jul 23, 2023, 10:43 PM

#

"Observation:
I think it's time to review the reservoir raid event, it's one of the most important events in the game but it's not fun anymore, it's not possible to design strategies that allow an alliance to compete evenly, the reservoir raid today, like many SOS events are limited to alliances that have 3 or 4 maxed players, the reservoir raid has become a carnage of troops that only favors maxed players, it's so Illogical and ironic that we see alliances that enter the event with only 15 players and another that enters with 30 and the result favors the 15-player alliance just because it has 3 or 4 maximized player s, each event is supposed to be played under the premise of team logic and strategy, but what we see lately is an event that is won only through individual effort regardless of the number of participants

Consequences:
The most important consequence or that most affects the players and the alliances is the demotivation of many alliances, multiple defection of players leaving the states alone, alliances that do not want to register in the reservoir raid event due to the impossibility of competing because only a few alliances can win or compete with dignity, that wi ll be reflected in that many players will stop spending money and logically end up leaving the game

Suggested Solution:
I think that a logical and sensible solution would be to update the reservoir raid in such a way that attacks on settlements are not allowed as happens in the azurrante, in this way the logic of the event would be recovered, giving more importance to the strategy that each alliance develops in order to get the greatest amount of purified water and not the greatest amount of individual points for killing troops.

State:" 195

slender knot Jul 23, 2023, 11:19 PM

#

Observation :
Bad time selection for RR. Giving the legion 1 time for Legion 2 and Vice versa when an alliance wants a different time.

Consequences :
people cannot participate

Suggested Solution :
Allow alliances to chose the time they can actually do

State :
250

ancient bane Jul 24, 2023, 12:35 AM

#

Observation :
I know i am not the only one that literally has 1000s of frags for heroes that are already maxed out and sure enough, you cannot recycle them and get credit for events like SVS prep, SOTF, and skin events.

Consequences :
Buildup of useless items.

Suggested Solution :
a) stop giving useless rewards. My state is over 3 years old. There is no reason we should still be getting blue and purple hero items. Obviously the best solution is to update rewards for every event to reflect state age.

b) Barring that at the very least, let us recycle this useless crap.

State :
406

jaunty karma Jul 24, 2023, 1:38 AM

#

Observation: 
 POW matches with older states that have P8 compared to P5 max. States that just got red badges and aircraft a week ago against ones that have had it for months 

Consequence: 
Newer states (1080’s) have no chance to win against older states (1030’s). We die almost instantly 

Suggested Solution: 
Keep matches for events within states that have same levels of plasma and other equipment 

State number
[1085]```

lime hatch Jul 24, 2023, 8:55 AM

#

Observation:
1 - Too many changes on already working features of the game.
2-Game releasing new options and features without fixing the ones not working.
Consequence: Players lose interest in the game as they dont see improvement on existing bugs and changements on the liked features.

Suggested Solution:
Fix bugs , keep liked features as it is and stop releasing new features option until old problematic are resolved.

State number
U/K
ՅՅկ 丅ᗴ丅ᗩᗷᗯ and S759. ShadowLord
https://discordapp.com/channels/555639568053829632/925537952652730368/1132943240383975524

dry heron Jul 24, 2023, 9:35 AM

#

Observation: 
RR matchmaking  became more and more unbalanced and unfair. 

Consequence: 
"2 times almost, 17 vs 30. Even I did experiment this time and our main rally lead went to Legion 2, it didn’t make any difference for Legion 1, we’ve got full 30 on other side again😏
People do not want to come already, they do no want to leave safe zone, they just want to do that 180K points and forget about this stupidity"

Suggested Solution: 
Find a solution that make it fair. Likr looking into the team real stats and behemot level etc and match them toghter.

State number
704```

dense blade Jul 24, 2023, 12:48 PM

#

Observation:
Path of Water store has decreased its quantity/availability of items

Consequence:
Players enjoyed the last path of water store because they could use all their tickets AND the store had items they need.

Suggested Solution:
Return to the last iteration of the path of water store. Why change a recent ‘improvement’ that players actually liked.

dry heron Jul 24, 2023, 2:06 PM

#

Observation: 
The matchmaking in POW is unbalancef and not fair. F2P is facing maxed players.

Consequence: 
Very bad game experience,
No fun;
Wast of time
No chance of wining

Suggested Solution: 
Fix it. 
Match people that have the same level of behemot aircraft etc toghter.
And f2p with f2p etc

State number
N/A```

deep frost Jul 24, 2023, 2:39 PM

#

Observation: 
 There is not a way to check state age in game.

Consequence: 
A lot of players who join an already existing state do not have a way to check the age of state in game.  Not all players use Discord or would otherwise find it inconvenient to join Discord or contact a Mod in states that do not have Moderators.  Since a large chunk of resources and features unlock at certain state age thresholds, providing a way to (at the very minimum) check the state age in either the mobile or PC version of the game would be quite helpful.

Suggested Solution: 
On the Chief screen, it lists what State you are a member of.  A chief should be able to long-press on their state number (or even just click on it if that is convenient) to have a small context box appear that provides valuable state information (age, [other useful state information]).

State number
1127 (but the feature should be implemented universally)```

obsidian field Jul 24, 2023, 3:40 PM

#

Observation:
[MATCHING IN PATH OF WATER]

Consequence:
[Literally took my favorite event and transformed it into something that is not even worth trying to play. Matching is a joke. How do you find it fair for a team with 1 plasma 2 to go against plasma 5's fully maxed in POW?? Literally a team full of P5's. The power differences is too much. This is not the only match I've faced. This has been 6 games straight back to back that my team has faced a huge power difference.
Sad i been patiently waiting for this event, enduring those other useless events just to not be able to enjoy the event like I did before the update. Highly disappointed. ]

Suggested Solution:
[Please balance out the matching system. Return POW to the previous version before the update.]

State number
[STATE 1151 - BUT THIS SHOULD BE FOR EVERY STATE!]

wanton stone Jul 24, 2023, 6:02 PM

#

Observation:
Too many events in game

Consequence:
Players are getting tired of playing because they are being overloaded with events each week.

Suggested Solution:
Reduce the occurrence of events. Examples - Path of Water and Azurtane - once a month or every other month (do path of water in July, Azurtane in August) RR - run this every other week, preferably not on Sotf/SvS weeks and open the registration to Saturday or Sunday. Get rid of King of the Hill, scrap it and move on. Throwdown, either scrap this as well or run it once or twice a year. Don't start new "Holiday" or "Seasonal" events on random days, either line them up with Sotf/SvS prep or run those on opposite weeks as Sotf/SvS prep. Players want events, they enjoy competition and free items but not to the point that is all they feel like they are doing and the events need to have achievable reward levels, not ones that require spending to collect all the stages. Let players enjoy the game itself not feel like their only goal is one event after another, with no time to have fun playing a war game.

State number
481, 739, and many others

haughty carbon Jul 24, 2023, 10:15 PM

#

Observation:
When the transfer event started, state 216 was a non leading state and the Gov set the bp limit to 5bil, then we won SvS and suddenly have a leading state tag. There is nothing leading about state 216.

Consequence:
The player says is state is dying and that all the power of his state is concentrated into only one alliance. They would like to revive the state but for it they need new players, but they cannot since they are a leading state.

Suggested Solution:
Look at the actual life and activity level of a state, rather then just going off bp. Since we all know by now bp means absolutely nothing.

State:
216

The discussion starts here: #state-transfer-merger message

lime hatch Jul 25, 2023, 5:05 AM

#

Observation: Matching iin POW s unfair, oftenly , players get matched versus people overwhelmly stronger than them, group of players too strong to be defeated join together and cumulate victories and materials

Consequence: unfair battles, players get discouraged to not have a chance to win and get the rewards.
Suggested

Solution: going back to previous matchup way game was using, having a max level instead of unlimited top player with 80 stars , it would give other people a chance.

State number: 819
ign :Hammering Zombi

shadow plinth Jul 25, 2023, 9:26 AM

#

Observation: VIP points sitting in the backpack go to waste. Only way to recycle them is by throwing them away for rss crates.

Consequence: Players that buy bundles feel neglected once they hit VIP 12. Only way to make use of the points u got by spending real life money is to recycle them for rss.

Solution: Give us different ways to make use of the millions of VIP points we got stored up in our inventory. Maybe a new VIP level, maybe being able to recycle them for skin tickets or what ever.

State: All

shadow plinth Jul 25, 2023, 11:35 AM

#

Observation: We end up with unused sentinel frags when we've already unlocked them

Consequence: Waste of money for unused sentinel frags to be laying around in ur inventory for no reason

Solution: Make it a thing that we can trade in the sentinel frags which we already have unlocked permanently for general frags to use for the next sentinel

State: All

#

Observation: Stop releasing new things so fast.

Consequence: F2p players wont be able to catch up, p2p players will soon need to spend 2k a month minimum in order to be a decent rally leader

Solution: Give us time to power up / max out the features before pushing them down our throat every few weeks. Example with the new nanami statue and the new maddie statue.

State: All

#

Observation: We keep giving feedback 100 times a day but we dont see anything from it

Consequence: People will start leaving even faster

Solution: Start listening to ur players that play the game daily and do or do not spend money on it.

State: KG

weak shore Jul 25, 2023, 12:55 PM

#

Observation: 
 The festival pass event does not have a leaderboard, and this style of event usually does have a leaderboard that grants the top players HQ skins and guardian wings.

Consequence: 
Bait is given in golden crates for the supply rush event but is absolutely useless because the festival pass event can easily be completed without the additional bait.  So the highest tier crate has the most useless item that is given frequently.  Also, the bundles that contain bait are completely unnecessary because they do not increase the value of the bundle at all, so there is less incentive to purchase them.

Suggested Solution: 
Establish a leaderboard with high level rewards for the festival pass event, or replace bait in all of the bundles and golden supply crates with a useful item.  There is still time before the event is over!

State number
986```

shadow plinth Jul 25, 2023, 12:58 PM

#

Observation:
Old features/icons on workshop

Consequence:
Very positive effect, people won't forget to do the free searches per day

Suggested Solution:
Can the Energy conversion unit icon overtake the other icons on the workshop? Just like rally enhancement, to highlight new features.

State: 338(but the feature should be implemented in all state's which have it.)
Player: breadwithpineapple

sturdy pumice Jul 25, 2023, 2:17 PM

#

Observation: Refreshing new "Alliance Throwdown" missions has to be done manually by r4/r5

Consequence: If no r5/r4 is online nothing refreshes. Takes time from r5/r4

Suggested Solution: A timeout that can be set for automatic refresh if nobody has accepted the mission.

State: All

dense blade Jul 25, 2023, 4:35 PM

#

Observation:
King of the Hill is full of bugs.

Consequence:
Players are un able to judge if they actually dislike the event - or are just unable to play it due to bugs, which leads to overall dislike and frustration.

Suggested Solution:

Make the event work properly, no issues with login, lag or bug.
Improve the rewards
then let us decide if we like the event of not.

#

Observation:
Players do not like the King of the Hill event due to bugs and overall game play.

Consequence:
Player frustration and loss of interest.
Event feels like it was taken from another KG game.

Suggested Solution:

remove this event or give x5-10 better rewards for the wasted time to make it at least worse losing rr on this week
rewards should be appropriate to state age (1. more coins/currency for the store. 2. Current items ie. rare paid items not easily gotten as a f2p. 3. Current hero stuff per state age - potions for limitless etc)

alpine viper Jul 25, 2023, 5:30 PM

#

Observation: As time goes on and alliances get stonger, the old horde is becoming less relevant

Consequence: The old style horde is out of date in many old/middle aged states. players don't want to or can't wait around for 40 mins for little or no rewards. so less people take part it becomes a set and forget event

Suggested Solution: use the Fungal Horde as a base model taking 30 mins for 25 levels, with stronger levels and revamped rewards, putting in crates giving maxed players more choice will encourage them to take part, the new style horde would also give the chance for the Devs to add bosses and the reward crates to the horde during events

State 759

strong python Jul 25, 2023, 6:39 PM

#

Observation: in POW created teams matched with random teams

Consequence: members of created teams know each other even if in diff states or alliances, thus they can agree upfront their strategy and plan. They usually select strongest ppl and can plan out who is in which ff for all maps. Random teams don't have that advantage and don't know each other strength. Even without huge discrepancies in power (check screenshot, 4 out of 5 created team members were that strong), that advantage should be a disqualification for matching random with them.

Suggested Solution: created teams CAN NOT be matched with randoms, no matter the strength

State all

haughty carbon Jul 25, 2023, 7:31 PM

#

On the labotary the pop up blocks the biocaps incubator.

Consquence:  
We forget to restart the incubator

Suggested Solution:
Prioritize the pop-up of the incubator rather than that of the treasures

State: 
365 ```

[#🐞︱bugs-discussion message](/guild/555639568053829632/channel/925537726223237180/)

trail ferry Jul 25, 2023, 7:51 PM

#

Observation:
Players waiting to play POW keep getting matched with the same player(s) over and over who don’t accept to accept they’re ready to play.

Consquence:
Teams are often waiting for a very long time to be matched with a different group of players.

Suggested Solution:
Give players who continually don’t accept to start the game a 5 minute block on playing more games.

State: all

#📋︱feedback-discussion message #📋︱feedback-discussion message

torpid kite Jul 25, 2023, 10:18 PM

#

Observation: 
 Hideous , more clicks than needed  event tab

Consequence: 
We are stuck with the new event tab which is very long and is a jumble mess of events,  not only that you have to click certain events then open a new page to do the event.  It is extra clicking after having to take your time looking for an event

Suggested Solution: 
Have no event that you have to click "go to event main page "but have all events open when clicked on the event tab example throwdown , feriss wheel.
Why do we need to double click just to see if we killed 5 infected for t12 crystals or for points events click event tab, points event, go to event main page just to see points . Stop being lazy and once the event tab is open let us be able to see everything on this page,  no need for extra clicks.
Ss is what we do not want to experience 

State number
182

rancid otter Jul 25, 2023, 11:47 PM

#

Observation:
Koth legions 1 and 2 match at the same time and yet we don’t have separate chats for the two teams

consequence:
Player frustration as no one has anyone idea which legion the other is speaking of

Suggested solution:
Make two legion chats for the teams

main holly Jul 26, 2023, 6:06 AM

#

———————-
Observation

The matchmaking of teams in pow, is never gonna be fair, but for solo match is relatively fair (just relatively)

Consequences

Do not enjoy this event, affects players game play

Suggested solution:
Then the solution is easy, if people make a team and team match, all their march set to same and they compete in a fair way, then for solo match people can keep their power, whales can enjoy killing f2p and mid spenders in solo match , but also in a relatively fair way, then everyone can be happy, this might also solve the problem of people not confirming.

State= 715 player= winter_soldier_boy

had 1up vote and 1down vote

shadow plinth Jul 26, 2023, 7:44 AM

#

Observation:
Game is too laggy, even on the newest phones while other heavy games run on max settings without any lagg

Consequences: People that do not like lagg or fps drops will quit playing.

Solution:
Spend some money ur getting daily to hire someone that can actually improve the game

State: KG

dry heron Jul 26, 2023, 10:54 AM

#

Observation: 
KOH Time is a mess. L1 and L2  plays often in same time

Consequence: 
We uselly select L1 and L2 depend on players timezone. So, by not given us chance to choose prioroties it is maken it hard to play. Loosing bcz of players didnt join bcz of time is not fun

Suggested Solution: 
We should have 2 different priorities for the first time selection for EACH Legion .
State number
811```

deep frost Jul 26, 2023, 11:57 AM

#

Observation: 
 There needs to be a way to improve rally times.

Consequence: 
Launching a rally takes too much time before it launches.

1) Alliances with less that 5 people can not wait until it is full to take off.  (An alliance of 3, for instance, is full at 3, not 5).

2)  Not enough people online to join the rally, so it is full when everyone online has had an opportunity to join.

Suggested Solution: 
At the very least, everyone in the alliance has joined the rally.. it is as full as it is going to get.  Assuming the start rally when full is checked... SEND IT.

Medium level solution - If everyone is the alliance who is online has joined the rally... as long as start rally when full is checked... SEND IT.

The BEST solution - If you know precisely who is going to join the Rally and everyone you know is going to join it has joined it, provide a button to Launch the rally before the timer is up.  Having to wait 5 minutes every time is pain on certain events (Hunting the Hunter, for instance, as I have to wait 5 minutes every single time with only two people online).  That event becomes painful when you can't just launch the rally when both people have joined. 

State number
1127 (but the feature should be implemented universally)```

silk karma Jul 26, 2023, 2:22 PM

#

Feedback on behalf of player, based on discussion in sos-discussion:

Observation: The player feels like maybe governor invites should decrease the cost for some people transfer ticket numbers

Consequence: Players who are already under the bp limit in a non-leading state could have a discount for transferring by governor invite

Suggested Solution: Anyone under the limit gets a discount of 5, 10+ if going to a weaker state

State: 407
IGN: Emotional damage

dusty prism Jul 26, 2023, 5:39 PM

#

**Observation: **
Matchmaking in the Path of Water event sends players with very different Strength into the same battle.

**Consequences: **
Many players fail to earn points and move up in the rankings.

Solution:
Match players with a similar strength indicator.

**State: **
All states

distant basin Jul 26, 2023, 10:11 PM

#

Observation: developers do not take any feedback on board.

Consequence: your game is dying as you widen the gap between P2W and F2P and drive people away with scam events like feeding frenzy

Solution: wake TF up and actually listen to your playerbase. Fix all the broken things that you have abandoned. Go through everything with a fine tooth comb and polish your game. It’s a coding abomination.

State: 1119

plain sapphire Jul 26, 2023, 11:09 PM

#

**Observation: **
Collection of no longer needed hero pieces in inventory once they are fully ranked up.

**Consequences: **
Continued collecting of no longer needed items in inventory.

Solution:
Allow for no longer needed pieces to be recycled into another heroes' pieces that yet need to be ranked up. Also, once they are finished, perhaps they can also be recycled into materials for other projects.

**State: **
All states

fleet yoke Jul 26, 2023, 11:39 PM

#

observation:
King of the hill registration process requires too many time sections while leaving out preference ranking. Unlike other scheduled events.

Consequences:
Often times getting members to commit to KOH is difficult especially those who are multiple alliances/states or who don't live in conductive timezones for the times that keep being selected. Seeming by default.

solution:
Allow for alliances to rank time preferences and chose less. Like the other events.

State: All

wanton stone Jul 27, 2023, 3:03 AM

#

Observation:
Purchasing extra challenges for Alliance Throwdown doesn't auto accept a challenge when you try and select a challenge and it takes you to the purchase screen because you are out of free challenges

Consequence:
Players don't always notice that they didn't accept the challenge and then if it is an alliance challenge, someone else can grab the challenge or it could be refreshed by an R4/R5. Also, if the player doesn't realize they haven't accepted the challenge, they go and use the items and it doesn't count.

Suggested Solution:
If a player tries to accept a challenge and they have none available and it redirects to the purchase more challenges screen, have the system auto accept the challenge they were trying to accept, get rid of the necessity of going back and accepting the challenge.

State number
481

bold gull Jul 27, 2023, 3:51 AM

#

Excellent match-making. Thanks. So much fun.

#

raw trellis Jul 27, 2023, 6:28 AM

#

Observation: 
March 15th in the path of water events since players with very different strengths into the same battle this is unfair


Consequence: players are failing to earn points and move up in the ranking because of the bad matching

Suggested Solution: 
Repair the matching 

State number
620
 
2 down votes  1 up vote

#

Observation: 
 Purchased 2 green cyan warriors to combine but was unable to because I activated one. The directions were unclear 

Consequence: I was unable to combine the warriors to make the red one so I am losing out on bonuses 

Suggested Solution:  please allow activated green warriors to combine to make one red one. 

State  :

rose otter Jul 27, 2023, 12:15 PM

#

Observation: Path of Water "matching" is really just a matter of who clicks to play. Not actual matching.

Consequence: we are tired of hearing there is a matching system that's clearly not working. Gameplay is not fun when getting the built teams back to back to back.

Suggested solution: remove the ability to create a team since the "matching system" is clearly unable to be fixed.

State: 726

trim smelt Jul 27, 2023, 12:43 PM

#

Observation:
Bot in CS closing ticket in a matter of minutes with a "we will come back later to you" (nope they wont)

Consequence:
2 tickets, closed, for a bug already massively reported on an event about to end implying store token

Suggested Solution:
Not forgetting our wallets need ours hands ready to open them, which we are less and less ok to do. Could be a good motivation and maybe then it would appear having a real CS could be profitable to king group. If the CS is too stressed with tickets, then maybe having a real test run with new update before their release would help a fair bit, maybe

State number
366

wanton stone Jul 27, 2023, 3:49 PM

#

Observation:
Throwdown exclusive tasks can be difficult to use due to them constantly giving tasks players can't do

Consequence:
Players who need to complete tasks spend time staring at the task screen waiting for tasks to refresh versus doing rallies, play Path of Water or doing other things. Or they don't participate because they don't want to sit and wait for refreshes.

Suggested Solution:
Either give players 3 options to choose from on each refresh, similar to the statue chests. Or list out the different tasks and have players choose 3 or 4 types of tasks they want. Those who want spending tasks could select the bundle tasks and other tasks they want (troop training, plasma use, etc) and non-spenders can choose things they want such as troop training, using speed-ups, etc. This could generate more participation in the event and make it a little less of a chore.

State number
781

lime hatch Jul 27, 2023, 5:21 PM

#

Observation: Players express discontent with the current state of the "Path of Water" (PoW) tournament in a game, stating that many participants only engage for ranking purposes and take turns winning and losing to progress quickly. They believe that a significant number of players avoid the tournament because they do not find it as enjoyable as other game events like Reservoir Raid (RR) or Azurtane Heist (AH).

Consequence: The dissatisfaction with the "Path of Water" tournament arises from its current format, which allows talents and results in imbalances, making it less of a strategic event. Players suggest that the tournament has become focused on catering to spending players (whales), creating a gap between them and free-to-play (f2p) and low-spending players, thus reducing its accessibility and enjoyment for the latter group.

Suggested Solution: Some players propose a solution to address these issues by reverting the "Path of Water" tournament to its original format during the Xmas event. They suggest disallowing talents and ensuring that all participants have the same strength, similar to how Reservoir Raid (RR) was held. This change is believed to restore the tournament's strategic essence and level the playing field for all participants. Additionally, players express the desire for the entire tournament, not just the casual fun week, to follow this revised format, much like Azurtane Heist (AH). Removing advantages based on settlement power is seen as crucial to creating a fairer and more enjoyable event for all players involved.

State : U/k

stoic dawn Jul 27, 2023, 6:40 PM

#

Observation: SoS are breaking their own terms of service by favouring newer states/players above older ones.

Consequence: This causes an unfair advantage which is breaking the terms of service set fourth by state of Survival. It also causing a horrible gaming experience for the remaining community.

This gives other states more items to upgrade faster which bring battle stats / more items to use / convert in events / more items to recycle for points and for crates for skin tickets to obtain more headquarter skins faster, which brings battle stat bonuses and leaderboard ranking. This is hugely unfair.
Stop disrespecting your original player base with your lieing cheating scamming disrespecting hatrid favoritism and bugs

Analysis center construction speed
Analysis center research speed
Analysis center fighting rewards
Analysis center everything 😔

At first implementation this was a great way to help players catch up to older states, but with the amount of time many of these states have had these analysis centers, They surpass the amount completed research for older state players who do not have these features.

New states and old states that have plasma 10 research, plasma 13 headquarters, etc, players in New states with analysis centers can easily complete their buildings and researchings faster than old state players.

And the daily deals store. Are you serious....

No wonder most states who rank in the top are in the 300s +

Suggested Solution: With the huge design gap between state, players without analysis centers should be able to move for free to any state of their choosing.
Old states should get analysis centers and be able to register them like bunkers in old states we do not want the tower system only the bonus feature analysis center

State number: 1

3 upvotes, 1 downvote

torpid kite Jul 27, 2023, 6:45 PM

#

Observation: 
 Supply hub is hated by majority of players

Consequence: 
The first time made states extremely toxic and cause players to be bullied and burned.
Changes made which resulted in surplus of brown crates and fights for gold and silver crates.
Now transport changes are decreased and can take up to 4 accounts to spawn 10 crates which people fight for. Most players just have 2 accounts while others have multiple making another unfair point. 
Sometimes bu the time you switch from farm to main someone comes in and takes the crates 


Suggested Solution: 
1. Stop forcing us to do this event that has almost all negative feedback and never bring it back again 
Or
2. Make it an allaince event where the hub can be opened and raided  multiple times and the crates are there for all members to claim like the way fungal infected horde is.
Once the hub is opened let it stay open for 6 hours so time zone differences will not be much of a deal or let an allaince spawn a hub every 3 hours with 2 hours to claim crates.  

State number
182

shadow plinth Jul 27, 2023, 11:55 PM

#

Observation:
Too many left over sentinel frags without having any means in trading them in for general frags.

Consequence:
People will not buy them in full which makes u lose money

Solution:
Make it possible to trade in extra sentinel frags (if you already have unlocked them) for general sentinel frags which u can use on the next sentinel event.

State: All

manic glacier Jul 28, 2023, 12:06 AM

#

Observation
Treasure Capsule only for Low Spender or Higher

Consequences
F2P Can't join this event

Solution
Delete it or make 1 item for high amount Biocaps

State:
All

Screenshot_2023-07-28-07-02-40-726_com.kingsgroup.sos.jpg

torpid wolf Jul 28, 2023, 1:41 AM

#

Observation
Hidden Treasures has chief gear fast pass as a reward that is useless to some players.

Consequences
Players will not participate out of fear of receiving worthless item.

Solution
Create a chest that has chief gear fast pass as an option along with other options, such as a chief badge fast pass, but also include something like plasma that everyone can use no matter their level in the chest so no matter what everyone gets something useful.

State:
All

fervent lintel Jul 28, 2023, 5:13 AM

#

Observation:
It's past time to change the rewards of some events

Consequences:
Many events have rewards that no longer make sense with some states older than 3 years. Rewards must be changed or added according to the age of the state.

Suggested Solution:
Add new rewards like potions or certificate of honor.
rewards that are hard to get mainly for f2p

State:
All

purely illustrative image

patent mica Jul 28, 2023, 7:01 AM

#

Observation:
Jane frags as reward for plague zone neutralization, daily rating and weekly ranking.

Consequence:
The rewards are useless for everyone who already maxed Jane.

Suggested Solution:
Update plague zone rewards with more recent hero gen frags.

State number:

dusk jay Jul 28, 2023, 11:18 AM

#

Observation:
Some portions of Festival Events don't give enough time to redeem the items earned within them at their stores, such as Ferris Wheel. They are immediately converted to things like rss without giving the players who save them up a chance to use them.

Consequence:
Players will be less likely to engage in these events if they cannot use the items they are saving up. They will feel as though any investment of time or money will result in either making unwise choices in order to beat the timer, or unwanted items at the end of the event.

Solution:
The timers can end on their date, but add another "redemption" timer for players to use their earned items which extends for 24-48 hours per the weekly/monthly/world event scheduling. Reconsider the values item conversion at the end of the event for unused items to allow for a wider variety of "randomized" rewards, such as 100 Biocaps, skin tickets, rss, and 1 or 5 minute speedups.

State:
180/505

small flume Jul 28, 2023, 11:29 AM

#

Observation:
New water-sentinels placement is terrible. One of them is right in the middle of the hq (or even above the hq, depending on the skin)

Consequence:
It looks stupid.

Suggested Solution:
Change it to the same placement as the other sentinels (next to the hq or in front if it)

State number:

snow trellis Jul 28, 2023, 11:40 AM

#

Observation:
Unclaimed (completed but not claimed) tasks are gone, won't be counted towards the progress.

Consequences:
No Progress for the reward crates. And rewards will be lost.

Suggested Solution:
Make it so that the tasks are automatically claimed if players forget to do so.

State:
317

shadow plinth Jul 28, 2023, 11:44 AM

#

Observation:
Morale does too little

Consequence:
Players wont pay extra for skins as the boost / buff it offers is very minimal. Doesnt do much for the money ur throwing against it.

Solution:
Give a better buff for when ur morale is higher than the enemy. Buff can become more when u got more morale than the enemy.
Isnt that what people are paying for?

State: All

ocean echo Jul 28, 2023, 1:49 PM

#

Observation:
free to play and low spend people are not able to get past level 1 without spending money.

Consequence:
it is unfair for them to suffer just because they don't spend.

Suggested Solution:
Allow methods for players to pass the levels in Feeding Frenzy without spending. (ie more freebies are needed for this to be possible)

atomic cloak Jul 28, 2023, 2:30 PM

#

Observation:
Bunkers and fortified facilities are as dumb as this feedback format.

Consequence:
HQ 16-26 trolls are able to get the better part of the rewards because they are jerks and speed solos into each building.

Suggested Solution:
Remove first occupancy rewards - add them to the prize for the entire alliance. Or make it so that the buildings can not be attacked without a rally.

State number
739

shadow plinth Jul 28, 2023, 4:41 PM

#

Observation:
Loot boxes where you cannot even participate without spending being listed as an event. Example "Hidden Treasure" where you can't even earn a single open just by playing.

Consequence:
It is stupid to have loot boxes being advertised as an event, makes KG look even greedier and is demoralizing for F2P players.

Suggested solution:
Any "event" that is 100% for pay only should be squarely located in the shop. Or give F2P some way to get at least some whacks at the pinata.

State number:
555

merry sandal Jul 28, 2023, 4:50 PM

#

Observation:
Official SOS discord server is counted like LEADING discord server. Too many dead accounts, too big biopower.

Consequence:
It is stupid to write and suggest anything here. No good ideas are used by developers as looow amount of good suggestions are seen in monthly feedback.

Suggested solution:
Delete all chanels here except game announce, giftcodes and general international chats.

State number:
428

trail ferry Jul 28, 2023, 7:47 PM

#

Observation:
Pop up adverts every time you log on.

Consequence:
It’s frustrating having to close pop ups every time you log into the game. Even if you have claimed the rewards in the pop up.

Suggested solution:
Stop pop ups every time you log in. Maybe reduce it to first log in of the day. Or if you have already claimed the rewards stop the pop up altogether.
State number:
127

#

Observation:
No matches for RR, and insulting compensation

Consequence:
Players losing interest in the game.

Suggested solution:
Give alliances a match even if it’s outside their chosen timings. Players just want to play.

State number:
All

lime hatch Jul 28, 2023, 11:40 PM

#

Observation: Player would like to have R4 and R5 able to move the marchs of showdown participating players , to ensure efficiency while having to move some marchs in some different line.

Consequences: sometimes players are unavailable on the moment we need to move their Marchs and the R4/R5 have to try getting those players attention to move their Marchs , which is very time consuming.

Solutions allowing R4/R5 to move the marchs from one line to the others in showdown event.

State number: U/k

hushed stump Jul 29, 2023, 12:20 AM

#

Observation:
There are not a lot of selections at the Skin Store to the point that they repeat over time. Marches and frames also repeat over time.

Consequence:
F2p and low spenders cannot catch up obtaining these HQ skins, marches, and frames, which boost their troop defense and other stats. Big spenders already have the advantage by purchasing them when opportunities arise to remain competitive.

Suggested Solution:
Make all available HQ skins, marches, and frames available at the Skin Store simultaneously since the beginning of the game, so players have plenty of choices to spend their skin tickets on and actually knowing which ones they already own. Moreover, if an item is already owned at the store, there needs to be indication of this as well (e.g., “Already Owned”).

State number
121

shadow plinth Jul 29, 2023, 2:47 AM

#

Observation:
Daily crates not sent to mail if forget to collect manually.

Consequence:
Lose out on lots of resources despite putting in effort.

Suggested Solution:
Automatically send daily crates to mail like every other event.

State number
917

polar plover Jul 29, 2023, 2:49 AM

#

Observation:
Journey to glory daily tasks are lost if not claimed

Consequence:
Lose out on lots of rewards despite putting in effort.

Suggested Solution:
Automatically credit the player with points earned, like every other event.

State number
1

dense blade Jul 29, 2023, 4:17 AM

#

Observation:
Mini games are a knock off of something we all played on Window's 98.

Consequence:
If we wanted to play these game's we wouldn't be playing State of Survival.

Suggested Solution:
Remove all knock off mini games especially those that are pay to win

We downloaded a zombie game. Let us play that.

dry heron Jul 29, 2023, 11:00 AM

#

Observation: 
 Ray's place give same hero type everytime.

Consequence: 
this isn’t by far the worst event, same type of hero now constantly in rays stops a lot of low middle level players getting better combinations of general heroes- limitless heroes totally ruined game for everyone but whales 

Suggested Solution: 
Give other type of heroes in that event

State number
N/A```

#

Observation: 
 limitless heroes ruined the game for everyone 

Consequence: 
limitless heroes totally ruined game for everyone but whales 🐳 plus the apes and trex

Suggested Solution: 
Give F2P and midspender more option to get limitless heroes material

State number
N/A```

#

Observation: 
Stock Market store is very poor. they need better rewards

Consequence: 
yes rewards are poor in store but look at most stores for their events they are very poor rewards that give anyone not a whale no chance to catch up even if they play hours a day getting all the free stuff from events

Suggested Solution: 
Change rewards system in all event and give players good material and good number of it ofc

State number
N/A```

verbal cave Jul 29, 2023, 12:35 PM

#

Observation: 
Unity conversion units took us time for nothing.

Consequence: 
Make us waiting for 30 min is not fun

Suggested Solution: 
Remove the time cooldown btw conversions

State number
365```

solemn venture Jul 29, 2023, 2:29 PM

#

Observation:
[Having to choose 3 or 4 time slots for group events such as raid, king of the hill, and mayhem severely limits participation. Players have lives outside this game and cannot commit to being available at 12, 14, 18 and 22utc.]

Consequence:
[Many players cannot dedicate a 10 hour time frame to potentially be available for events, therefore many registered participants end up not able to play.
Event participation is therefore low, because we can't plan for exactly when we need to be available for an event.]

Suggested Solution:
[With the widening of the matching pool, reduce the number of event time slot options to 1 or at most 2 selections. There is no reason we should not be able to find suitable strength related matches across 700+ states within the time slot we select select per legion or per alliance.]

State number
[262]

dusty void Jul 29, 2023, 4:19 PM

#

Hello everyone,

If there are players back in those days when there were no behemoths, they know what was the "old battle engine" or "battle animation" and some probably studied the skills of the heroes through it and did analyzes why there was a loss, etc. [First picture]

Now after the appearance of Behemoth, this "battle animation" [second picture] has changed a lot, it is not clear how much damage was dealt per round, even the rounds are not correct [1/5 as the screen shows, but this is 0 out of 5 rounds], the damage numbers are not correct. it is impossible to know and see how many troops are healed with the help of heroes as:

Wacko/Kira/Martha/Tweak and other who have skill which healing troops

It is also impossible to know how much additional damage was dealt through the heroes as:

Magnus/Nicola limitless/Maddie limitless/Lucky limitless/Trish limitless

This is done in such a way that new and old players are endowed only with donations and so that devs are only happy with new money, and not like we enjoy the game or maybe from tests of who does it

I repeatedly offered them ideas to implement a new "battle animation" such that everyone can clearly understand what skills work and what heroes are best and in what events.

[third picture]

My version for the new version of "battle animation" and added:

Shows the total number of troops
each number of troops to the type of infantry / riders / hunters
shows initially rounds, how many in total, etc.
shows the amount of damage dealt per round
shows the total health of the titans
make skills flicker so that you can understand in which round they are active and in which they are not
the color of the damage in small font in red, the additional damage inflicted in large font in red. Green color when healing troops or revitalizing, show 0 damage if some skill activated as a damage block or skip taking damage. blue color of damage, if it is damage from titans, etc.

dense blade Jul 29, 2023, 8:30 PM

#

Observation: New statues Tidal Guardian and Skywheel have massively overpowered stats (see photo)

Consequence: This wildly increases the power gap - exactly what we have not been asking.

Suggested solution: Reduce the stats provided by these statues

ancient bane Jul 30, 2023, 1:20 AM

#

Observation: Is this a joke? What are devs playing at here? Can they at least pretend to create relatively competitive match-ups? There is no excuse for this.

Consequence: obscene match-ups like this are part of why people grow tired of this game. Both of these teams are top ranked globally.

Suggested solution: put some actual effort into creating a competitive match-up. This is pure laziness.

ancient bane Jul 30, 2023, 2:48 AM

#

this screenshot puts the above into better perspective

tame epoch Jul 30, 2023, 2:53 AM

#

Observation: New resonating hero is released (but can't be located) without any announcement or tests on PTR or PTR2.

Consequence: Players don't have any information about this new hero, especially if he's useful or not. And players will spend money on him because of guessing he will be usefull and maybe also limitless.

Suggested solution: 1. Communication, 2. Testing, 3. Release in live game!

plain sapphire Jul 30, 2023, 6:25 AM

#

Observation: No means to get a clear screenshot of our city, be it by external software or game function.

Consequences: Unable to get a clear, clean and full view of one's city as a screenshot, to share or create a personal wallpaper.

Suggested Solution: A button or option to take a screenshot of what's in view without any button or information, or even better just the view of your city saved with all of the detail.

State: All

urban ingot Jul 30, 2023, 8:41 AM

#

Hello

Observation:
[I saw many of the event store has offered MKI Fargments, instead MKII which isn't Good for any category of players]

Consequence:
[Because of this player can't compete with opponent like in svs or in other events]

Suggested Solution:
[Put Boxes instead fragments like giving in Intel, So user has an option to choose what he like to upgrade and this will help any category of player specifically for F2p.]

State number
[249]

feral trellis Jul 30, 2023, 10:11 AM

#

Observation:
Dylan Resonator in the PC version of the game. Underloaded files.

Consequence:
No way, you just can't see the pics lol

Suggested Solution:
Download the additional files to the PC version.

State number
122

torn nebula Jul 30, 2023, 1:16 PM

#

Observation:
This new resonating hero seems like bait so that biggest whales spend on him to win PoW tourney.
Limitless heroes are already by themselves a problem and require way too much to upgrade, low spenders cabt max them

Consequences:
But now you kinda need to upgrade both limitless AND their resonating hero
So basically now every new generation we need to work on 6 heroes
Or get destroyed

Suggested solution:
Stop increasing p2w content to force spending and increase the gap between f2p and p2w

States :
All

formal perch Jul 30, 2023, 1:48 PM

#

Observation: yeah it’s nice to get these extra heli parts from the stinger supply crates in the weekly deal store to go towards the stealth module but what on earth will I do with 699 parts of one type when I have none of the other?

Consequence: people may stack up on one type of part but not have enough of the other. I know this frustrates me so it must do others also.

Suggested solution: in the exchange store in the hanger include these parts too so we can swap one type to the other instead of stock piling one. Or give us an option to choose from either part like they do with plasma boxes. That way we can choose the part we need more. Oh and include these parts in events like sotf and svs so it includes all 6 plane parts instead of the original 4.

weak gate Jul 30, 2023, 3:07 PM

#

Observation:
POW 1. strategic aid skill makes it just stupid. Whatever you do you just killed in 1 tap. BP, stats, heroes etc nothing matters - one tap and you gone. Team of 5 players with strategic aid skill - no chance. They have no power in battle, eliminated 8-10 by 1 march. But with that skill...
POW2. DO SOMETHING AGAINST CHEATERS. Cant be matched for ages becouse some cheaters trying to get their own teams matched. Same people, same alliances Not confirmed, not confirmed, not confirmed and it starts over and over and over.

Consequences:
Turns into annoying event. Cant get in for long time then get killed by a noob with strategic aid skill.

Suggested solution:
Remove that skill either make it to reduce opponent by the bp of who applies.
Make a delay for each not confirmed match. 1st time - 1 min, 2nd time in a row - 3 mins, 3 times - 30 min.

States :
All

inland flax Jul 30, 2023, 3:35 PM

#

Observation: a month after I recruited Sarge over 3 years ago, he began to lose every fight. I won't even let this general lead anymore. His brother, Dylan, who recently joined us, showed me what a true member of the Sarge family is capable of.

Consequence: Sarge has systemically underperformed throughout the past years. I think he's just incompetent and/or lazy.

Suggested solution: strip of his ranks. Make him serve as a hunter.

State: all

patent mica Jul 30, 2023, 4:07 PM

#

Observation:
King of the hill event is boring and too long.

Consequence:
Players are not motivated and/or don't like to play king of the hill.

Suggested Solution:

Make the event 20-30 min instead of an hour.
Skip the NPC killing part would make it less boring.

State number:
848

polar plover Jul 30, 2023, 5:42 PM

#

It would be great if marches registered for king of the Hill were like showdown.

I am unable to change my resonating heros.

Make registration like showdown marches

1

polar plover Jul 30, 2023, 6:18 PM

#

Game bugs are demovating

Demotivation

Fix bugs will improve motivation

1

rigid flint Jul 30, 2023, 6:56 PM

#

Observation:
Many players are unable to progress LL1 Hero’s due to lack of Completion Capsules, either because they misspent them or did not obtain enough when they were available.

Consequence:
F2P and Medium spend players are permanently disadvantaged and unable to unlock the higher functions of LL1 Hero set. This make them wary of investing in LL2 as they don’t want to be caught again with unfinished Hero’s.

Suggested Solution:
Introduce a Completion Frag Swap event so players can trade in excess Completion Frags for those they need. It would address the common problem of players not having enough Lucky/Maddie Completion frags and being unable to progress the higher benefits of LL1

State number
276

lime hatch Jul 30, 2023, 7:47 PM

#

Observation: In the King of the Hill (KOTH) event, players find it difficult to communicate building locations, leading to confusion among team members. Additionally, the requirement to select four time slots in KOTH, as opposed to three in other events, creates unfair matchups.

Consequence: The inability to share building locations hampers coordination and teamwork, negatively impacting the player base's overall experience during the event. The uneven time slot selection contributes to unfair matches due to times being very different among all time zone , some have to play during middle of the night when game choose their fourth choice, with some teams having a disadvantage.

Suggested Solution: Implement a feature that allows players to share building locations during the KOTH event to enhance communication and strategy. Consider revising the time slot selection requirement to match other events and ensure fairer competition.

State: U/K

verbal cave Jul 30, 2023, 8:52 PM

#

Observation: 
King of the hill 

Step 1.
Remove event from game.
Step 2.
Implement RR weekly.
Step 3.
Implement suggested feedback regarding assigning marches during the whole event. 
Step 4.
Implement feedback regarding making it easier to assign captains to buildings. 
Step 5.
Fix KOH bugs.
Step 6.
Test in PTR
Step 7.
Repeat steps 6 & 7 until players do not report bugs
Step 8.
Put it in live server 

Consequence: 
Player not happy 

Suggested Solution: 

devs need to listen to the player and stop killing the fun and the game

State number
All state

fervent perch Jul 30, 2023, 9:03 PM

#

Observation:
King of Hill event
I would love to play the event.The event look/graphics is terrible is so old.

Consequences:
Old graphics/ look of the event is boring and doesn't make it appeal to play.

Suggested solution:
fix this the look/graphics of the event.
Player: naughtyspellboundervoodo
2 votes up - 3 votes down

zinc glen Jul 30, 2023, 9:20 PM

#

———————————————————————————

Observation:
The reward structure in the Labyrinth event is outdated.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Improve the reward structure in the Labyrinth event.

State Number:
831

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#

———————————————————————————

Observation:
Viewing settlement effects as a 3rd party can be visually disruptive.

Consequence:
Reduces impact factor towards player quality of life.

Suggested Solution:
Enable a way to toggle the visualization of settlement effects as a 3rd party.

State Number:
838

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#

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Observation:
The 1:1 monkey to fragment ratio within the behemoth cell custom crate does not take into account the difficulty of earning the former fragment.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Increase the monkey to fragment ratio within the behemoth cell custom crate.

State Number:
321

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#

———————————————————————————

Observation:
The reward structure across all event stores do not take into account a states’ generation / inherent limitations.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Change (improve) the reward structure across all event stores such that they take into account a states’ generation / inherent limitations.

State Number:
886

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#

———————————————————————————

Observation:
The visuals of the water sentinel avatar is not centered / aligned with one’s settlement.

Consequence:
Reduces impact factor towards player QOL.

Suggested Solution:
Correct the visuals of the water sentinel avatar such that it becomes centered / aligned with one’s settlement.

State Number:
343

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#

———————————————————————————

Observation:
The secret tasks in the operation festival event are too time sensitive and the rewards minimal considering it is across multiple states.

Consequence:
Reduces event impact factor towards player growth.

Suggested Solution:
Improve the secret tasks in the operation festival event such that they are less time sensitive and either improve the rewards considering the event is across multiple states or make it intra-state.

State Number:
886

———————————————————————————

#

———————————————————————————

Observation:
There is no way for a states’ members to give any input to feasibility as it pertains to state merges.

Consequence:
Reduces impact factor towards player growth.

Suggested Solution:
Introduce a mechanism by which a states’ members can give input to feasibility as it pertains to state merges.

State Number:
1113

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#

———————————————————————————

Observation:
The support skill in the PoW event is took overpowered.

Consequence:
Reduces event impact factor towards player QOL.

Suggested Solution:
Re-balance the support skill in the PoW event.

State Number:
786

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#

———————————————————————————

Observation:
The rewards / attempts at earning rewards in the supply hub event are too low and have led personal issues in state.

Consequence:
Reduces event impact factor towards player QOL.

Suggested Solution:
Increase the rewards / attempts at earning rewards in the supply hub event.

State Number:
929

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#

———————————————————————————

Observation:
There is a seemingly random 6 hour period in the PtW event during which players cannot enter the map.

Consequence:
Reduces event impact factor towards player QOL.

Suggested Solution:
Make the PtW event available 24/7 during the event period.

State Number:
86

———————————————————————————

weary sedge Jul 30, 2023, 11:54 PM

#

Observation: 
Player doesnt like King of the Hills Event cause there are too many bugs

Consequence: 
Player looses Interest in playing the game and is frustrated very much about the whole Situation at the moment!

Suggested Solution: 
Fix the current bugs in KOTH or remove the whole Event! 

State number
1```

#

Observation: 
Bad Quality of Events, especially the new Mini Game 'Explore Labyrinth City'

Consequence: 
Player looses Interest in playing the game and is frustrated very much about the whole Situation at the moment!

Suggested Solution: 
Improve Quality, espacially about graphic and laggs in the Events! 

State number
1```

#

Observation: 
There are too many Events at the same time or the break between Events is too short. 

Consequence: 
Player looses Interest in playing the game and is frustrated very much about the whole Situation at the moment!

Suggested Solution: 
Lower the amount of Events at the same time and allow longer breaks between the Events

State number
1```

#

Observation: 
The game gets more and more harder for average spenders. 

Consequence: 
Player looses Interest in playing the game and is frustrated very much about the whole Situation at the moment!

Suggested Solution: 
Make the game enjoyable for low - average spenders again, do not only try to get as much money as possible. Every Player matters! 

State number
1```

#

Observation: 
Customer Support Tickets get closed immediatly after opening them!

Consequence: 
Player looses Interest in playing the game and is frustrated very much about the whole Situation at the moment!
Player doesnt feel heard and taken seriously!

Suggested Solution: 
Fix the Customer Support Ticketing Service. So Players feel they are taken seriously and being heard !

State number
1```

grizzled mantle Jul 31, 2023, 12:10 AM

#

Observation
No changes made to sotf and its awful points system or anything else players voted over 3000 times to have changed.

Consequence
Event is still bad and devs don't listen to players

Suggested solution
Listen to your player base and change things. This has gone from the best event to one of the worst

State
All

shadow plinth Jul 31, 2023, 3:28 PM

#

Observation:
In the support overview the "view" option is off-screen with no indication that it is scrollable. The only way I realized there should be a view button was because I saw it on someone else's screenshot.

Consequence:
It looks like the support question was just closed without a response. Making players frustrated and probably annoying to the support staff too when they get duplicate tickets as ppl. think they aren't getting any answers..

Solution;
Change the layout so that the view button is always visible. Or at the very least make it clear that it is a scrollable window.

State
All

#

Screenshot_2023-07-31-17-22-13-51_31adc454cb6341be574a8086eb6d9093.jpg

dense blade Jul 31, 2023, 3:35 PM

#

Observation:
Players have many useless items from past holiday/seasonal events in their backpacks.

Consequence:
Frustration as money, time and effort were put towards these events and now at most they are recyclable for Rss

Suggested Solution:
Revamp the recycling center so players can exchange backpack items they don't need or want for items they do.

dense blade Jul 31, 2023, 4:04 PM

#

Observation:

Patch notes said that rr store will be improved, it was about 2 weeks ago and even now after it was just reset store is the same.
Weekly stores in old states have less materials than newer states and it seems like it has been happening for a long time.

Consequence:
Players lose faith in what is communicated from FunPlus.
Unfair playing field between old states and new states.

Suggested Solution: 
Actually follow through on the improvements you claim to be making.
Do not favor certain groups of states - this does not even the gap - it only makes it worse.

main holly Jul 31, 2023, 6:52 PM

#

Observation:
I have a good suggestion for improvement,,,,, could you expand the block list?

Consequence:
helps improve players quality of life

Suggested Solution: Limiting this to 50 is not enough in the times of transfers,,,, too many short people that you don't want to read at all

6upvotes and 2down

cobalt elk Jul 31, 2023, 9:18 PM

#

With all respect to all those ideas , all will not cut it.

From the time I started playing this game (3 years ago ) their was three main events that we enjoyed playing was CC, SVS and water raid .. three years down the road from base level 30 now plasma 13 plus tons of costly upgrade , yet we are still with the same old same events that we can call pvp strategy events.

The problem is not in the rewards or battle calculations , I doubt you even know how those battles are calculated, the problem is simply in your mentality. The mentality of 499 is far more than 4.99 x 1000.

Maybe it is time to stop a your greed ? Maybe it is time to introduce new strategy events instead of events that we can download and play for free from any App Store?

kindred marlin Jul 31, 2023, 10:09 PM

#

-Current status:
currently your way of offering bundles is border line dishonest and tricky. Players who are willing to spend ridiculous amounts to purchase cannot tell what the bundle contains or how much the final price will be. The way bundles are offered now is a shell game where a player believes one thing but the results are different. A statue upgrade bundle whereupon when someone buys the entire package does not include all the statue frags for a complete upgrade. Players need to rely on future bundles in order to max out the upgrade which at the end, they wind up with over- buying useless frags than needed. And this is not by chance. Its by design.
(well played).

-Suggestion:
Why not indicate what the bundle contains and what the final price adds up to. for example: how many total statue fragments does the bundle contain and what is the final price. STOP the rewards gained by purchase based on percentage of luck. Everyone knows this game is not chance-based. It is designed this way. If a player is willing to pay top money to purchase, allow them to get what they pay for.

-Future result:
gaining players trust and therefore loyalty by showing your loyalty to your committed players. STOP making this game about your profit only and instead, make profit by retaining loyal and committed players. Maybe your game lasts a bit longer than all the proceeding dead games. We all know what the future holds for this game. At least make it fun for now.

grizzled mantle Aug 1, 2023, 3:05 AM

#

Observation
Behemoth trials at higher levels are incredibly boring taking 20+ minutes if you get the exact right loadout. Reagent of life and momentum device are genuinely required to complete the higher levels as the bosses are so fast and do so much damage.

Consequence
Nobody wants to spend any time playing this event to run in circles for 20+ minutes

Suggested solution
I'll give you lots if you commit to making changes to this sub par event first.

State
X

stoic dawn Aug 1, 2023, 10:26 AM

#

Observation: Azurtane Heist has become unplayable due to poor matchmaking.

Consequence: HQ 29s can’t compete against P5s from much older states, so the event is not enjoyable or even playable.

Suggested Solution: Improve matchmaking to minimise the strength gap between players in Azurtane Heist.

3 upvotes 1 downvote

#

————————————————————

Observation: If the game crashes, or you step out, you lose progress is behemoth missions.

Consequence: Progress lost, time wasted, annoyed players.

Suggested Solution: Add a fail safe so you can return to the game with progress saved if it is disrupted, as there is in feeding frenzy, for example.

3 upvotes, 1 downvote.

eager remnant Aug 1, 2023, 11:02 AM

#

Observation: recycling store inconsistent. Yesterday, some items, such as hero gear recycling gave crates while others, e.g. badges only gave rss crates. Today hero gear and other items also only give rss crates.
Consequence: recycling of valuable items is not an option for rss as exchange and players have a hard time earning points in new sotf
Suggested solution: return to giving recycling crates for any material (gear, frags etc)
State 353

weary sedge Aug 1, 2023, 12:46 PM

#

Observation:
Player doesnt like the actual Duty Rate in Enlistement Center. It is too low. Its hard to get the troops out.

Consequence:
Players looses troops, cause the Enlistement Center cant be cleared between Events.

Suggested Solution:
Increase the Duty Rate in Enlistement Center.

State number
19

#

Observation:
Points scoring in SOTF was changed to a much worse way. Milestones are very hard to hit, especially for F2P Players

Consequence:
F2P Players cant get the Milestone rewards and being unhappy with the System.

Suggested Solution:
Make it easier for F2P Players to atleast hit all Milestones.

State number
19 (+ Other States that got the New SOTF)

sour hawk Aug 1, 2023, 12:59 PM

#

Observation: after the appearance of 13-14 generations of heroes, it is impossible to upgrade the hunter hero due to the lack of ways to get red fragments for the hero. For vouchers, you can only buy 120 fragments for the hero, this is very small (plus, biocapsules in the game accumulate extremely poorly after the two-day events were removed). And it is impossible to "fight" against spenders (in alliance throwdown), who easily take tops thanks to tasks for buying packs.

Consequence:
f2p players won't even have a slightly upgraded hunter hero. Personally, I have the last strong hero-hunter - 12 generations. This only widens the gap between f2p and spenders.

Suggested Solution: Give more free sources to get Hunter Hero Fragments for 13+ generations.

State number:
258

main holly Aug 1, 2023, 2:33 PM

#

Observation= There is a player in 1221 who is constantly spamming state chat about his religion and accusing anyone who disagrees with him of being Satanists and supporting child abuse. Moderators are doing nothing about it. I don't know where else to go for support. I get that you can't police every single chat message, but when dozens of players have reported him hundreds of times and nothing is done, it's ridiculous. We just want to play the game.
Consequences = disruption of game experience
Solution= when players are reported via report chat!! Customer support should be aggressive on implementing their TOS

2upvotes and 1down vote

next socket Aug 1, 2023, 2:54 PM

#

Observation:
Completion capsules for heroes from previous generations are not available anywhere and there are not enough of them for finishing the completion in standard (f2p or low to mid spender) gameplay for certain heroes.

Consequence:
Having Lucky one capsule from completion is really frustrating.

Suggested Solution:
Make completion capsules for heroes from previous generations available (via hero search, value vouchers, generic capsules in event rewards etc.)

State number
182

ocean echo Aug 1, 2023, 3:31 PM

#

Observation:
Some people are stuck in horrible states and want to leave and go to another state OF THEIR CHOICE.

Consequences:
It cost to many transfer tickets to move and it is becoming very frustrating for alot of people. Being forced to stay in a terrible state is making alot of people leave the game.

Suggested solution:
reduce or remove the number of transfer tickets required to move to another state and allow people to choose which state the want to move to

States :
All

lilac otter Aug 1, 2023, 6:29 PM

#

Observation:
Intel continues to give starting Gen 1 frags

Consequences: people stop doing most Intel tasks due to poor rewards. By gen 5, everyone has those heroes at General rank.

Suggested solution: every 35 weeks of state age, step up the gen frags offered for Intel tasks. So at 35 weeks, gen 2 frags are more common in Intel rewards. 70 weeks, Gen 3, etc.
The heroes are old enough that it won't discourage P2P players from spending but it will allow casual P2P and f2p to get frags and level up eventually.

grizzled mantle Aug 1, 2023, 11:28 PM

#

Observation
The new mail interface is not user friendly for the vision impaired and it prevents them from even reading a report

Consequence
This should be obvious but you're stopping people from getting information about the game and negatively affecting their experience.

Suggested solution
Allow a dark mode or something. Something with higher contrast for them

State
X

wicked swift Aug 1, 2023, 11:31 PM

#

Observation: 
Ever since the new interface came out, the "send" and "emoji" buttons are hidden behind the keyboard. 

Consequence: 
It takes an extra tap to send a message. When you need to communicate quickly during battle and have an extra tap for every message it gets cumbersome.  For a while I changed back to the old interface until it, too, started hiding the buttons behind the keyboard.

Suggested Solution: 
Find a way to make it stop hiding the buttons!

State number
918, 1110 and 1153 (it's all states)

torpid kite Aug 2, 2023, 1:59 AM

#

Observation: 
 Decoration dump I mean Decoration island

Consequence: 
The new island is just a money grab for people to spend on statues and decorations for splendor points and not a place to showcase decorations proudly and creativity and at the constant bundles released for it soon that to will have no space to add decorations and as usual f2p won't even have the opportunity to own most of the statues and those owned won't be anywhere near maxing

Suggested Solution: 
Stop the statue decorations 
Increase the settlement size
Give f2p more opportunities to max older statues 


State number
182

shadow plinth Aug 2, 2023, 4:49 AM

#

Observation: we would like to have cross state KE event instead of regular KE.

Consequence: many states dont do KE anymore as they are trying to hold on to every active player they have.

Solution: make Cross state KE with troop redeem system.
That way everyone can enjoy KE without making other on edge of quit.

haughty carbon Aug 2, 2023, 7:18 AM

#

Many states are waiting for state merge, but nothing is done.

Consequence:
We have only 3 alliances in our state and every alliance have 50 active players. Our rally leaders are good, but there is no joiners to play events. We never win preparation stage. After waiting for a long time for a state merge many players left the game.

Suggested Solution: 
Merge more states because the activity is very low. Many complain about a "dead" state.

State number
819```

gleaming hatch Aug 2, 2023, 9:14 AM

#

Observation:
Circles from migo sets are too bright and eye hurting when overlapping

Consequence:
There's ton of those circles in our alliance, the picture looks too bright and annoying.

Suggested Solution:
Add 'disable set effects' in game settings or simply include this feature in lite mode.

weary sedge Aug 2, 2023, 10:57 AM

#

Potions are limited. They are not included in the new hero search nor on other Events like the special Intels. 

Consequence: 
Even with the new Hero search AMD getting fragments for previous heros including the limitless ones its hard to progress without getting potions. 

Suggested Solution: 
Include Potions in Hero Research or any other Free to Play Event like Special Intels like Behemoth. 

State number
530```

plush knoll Aug 2, 2023, 11:00 AM

#

Observation: 
 F2P and low spenders struggle to get limitless potion in sufficient quantities to upgrade limitless heroes.

Consequence: 
The limitless heroes cannot be upgraded to any meaningful rank, and for some, cannot be upgraded even to the second brain in between new hero releases.
This contributes to the imbalance of power between players, and makes a significant contribution to lowering the morale (and therefore desire to keep playing) for f2p and low spenders.

Suggested Solution: 
Please consider providing a small quantity potion in one or more of the following ways:
- daily VIP crate, alongside legendary fragments.
- intel
- infected & fiends

I think the aim should be to enable a player to have sufficient potion to fully upgrade one limitless hero every 2-3 months.

State number
Not relevant. In the range 1-500

weary sedge Aug 2, 2023, 11:01 AM

#

Observation: 
The Progress in SOTF is limited, cause not all Capsules count for getting points in Prep Stage and SOTF.

Consequence: 
Its hard to make progress or hitting the Milestones in Events like SOTF, without getting points for all kind of capsules the change is counter-productive

Suggested Solution: 
Include all kind of Capsules to give points in Events like SOTF and Bloodsport. 

State number
530```

dense blade Aug 2, 2023, 3:21 PM

#

Observation:
there are new heroes in advanced searches

Consequence:
we appreciate current heroes for our state ages, however, by adding more and not removing anything like epic searches etc you are diluting the pool making for even lower chances of getting these items.

Suggested solution:
Remove the useless items so the possibility of getting things we need increases

#

Observation:
By adding current heroes you removed Maddie and Nikola frags from searches.

Consequence:
These hero frags are important for all players in leveling up limitless gen 1 heroes - especially regarding hero skills.

Suggested solution:
Return Maddie and Nikola frags.
Remove items we don't need like Hero badges, skills books and exp

shadow plinth Aug 2, 2023, 3:43 PM

#

Observation:
KOTH issues - Same problems since day 1

Having to choose 4 timeslots out of 5: many cannot play in 2 timeslots on a Sunday - Monday
Assign ruler feature does not work well: massive lag, autoassign doesn't work, even if you repeat the assignation manually several times it still does not work. Also, why are players that are not playing in the list too?
Emojis section does not go away easily
Cannot share coordinates in chat
Even if r4s mark something it does not show in AC
Thank you for the minimap, but it is not updated. It showed some buildings as ours but they were taken by others

Consequence:
We, and probably many others, had a bad experience. It did not blackscreeen 20 times this time due to the ruler feature, but still makes it awful experience.

Suggested Solution:

Allow us to set Raid talents before the event starts
Do not randomly change things in game with zero communication.
When implementing things like "raid talents" test in PTR first. Work out the issues and take on feedback there. THEN bring them to live game.

fallow stag Aug 6, 2023, 11:53 PM

#

Observation:
Something needs doing to the Achievement badge's section! On the player's I'd plenty of space for badge's,
Consequence
on actual the badge "Adjustment " screen it's so small and not well done, ( badge's squashed) and I reached my display limit. 😭

Add more Space for future badges

zinc mauve Aug 7, 2023, 6:38 AM

#

Observation: 
please remove this "king of the hill" icon. and active it only on sunday if you have to

Consequence: 
There are many other possible useful candidates like Throwdown and Underground, which require repeated visits, unlike KOH

Suggested Solution: 
Find other ways to promote an event

shadow plinth Aug 7, 2023, 8:46 AM

#

Observation:

Left over sentinel frags when u got them unlocked

Consequence:
These left over frags will be useless as people have them unlocked already while having extra frags

Solution:

Make it able to trade them in for general frags to use for future sentinels, feels like we're being scammed

mild finch Aug 7, 2023, 11:12 AM

#

Observation: Issue with the new coordinates share cool down during events.

Consequence: As a consequence players are unable to efficiently and effectively share necessary, coordinates during events, such as reservoir raid, this limits player communication.

Suggested Solution: Remove the cool down from reservoir raid and mining mayhem event atleast.

lucid mulch Aug 7, 2023, 2:06 PM

#

Observation: player has observed that it has become increasingly difficult to obtain alliance coins for the purchase of transfer passes. In addition to this transfer passes are too difficult to obtain for free to play players.

Consequence: as a consequence players, who are free to play, are prohibited from partaking in the transfer event, due to inability to obtain a transfer passes .

Suggested solution: Player suggests, considering making transfer passes, available as in events.. or available for task items earned.

sturdy pumice Aug 7, 2023, 7:00 PM

#

Observation:
Migo gets spammed like picture

Consequence:
Spam is never ok, blocklist fills up.

Suggested Solution:

Change the transfer system, making leader states not because of more BP, but because of the total number of players who will play, at least 500 players = 5 active unions, or else merge with other states again

State: all affected

tough geyser Aug 9, 2023, 2:50 PM

#

Observation:
Customer support and issues it can't solve

Consequence:
Players who left game unhappy. I opened 30 ticket. Useless answers from artificial intelligence

Suggested Solution:
Provide a solution-oriented customer support when there is a real problem. Let real people answer.Game should be fun. After spending $10,000 a month, I'm frustrated and angry.

State number: 1139

IGN:Xxx / yyy

past void Aug 9, 2023, 2:58 PM

#

Observation:

Registering for KOH is a pain, you have two legions and for both you need to pick 4 timeslots. You can't give a time preferance either.

Consequence:

People can't block 4 timeslots (might be during the day, might be midnight). This means that people won't show up for KOH since the time slots are so far off. Especially for international alliances this would mean that maybe half of the registered people are asleep.

Suggested Solution:

Give us 2 or 3 timeslots where we can mark the timeslots as a preferance (like RR)

State: all affected

urban abyss Aug 9, 2023, 4:59 PM

#

Observation:
players feel that the current system is unjust, and they believe they're being taken advantage of because alternate accounts' Battle Power is counted the same as an active character [even when controlled by the same players]. This approach doesn't make sense and has been identified as problematic by the community.
No one wants to join small states.
Players dislike the transfer event--should be allowed to transfer as they please.

It's a misconception to think that players move to smaller states just because it's easier. Most prefer to move to leading states where they can find more enjoyment and better organization. Considering the substantial investment some players have made—sometimes in the thousands of dollars.

Consequence:
Players feel cheated and no longer want to play the game
Players no longer want to spend money in order to play
Many players feel their interests are misrepresented by the CM
Players feel like the game is just a money making scheme
Players feel unheard and disrespected if the game transfer system stays the way that it is currently

Suggested Solution:
Leading states should have the option to accept 3 special invites
Notify players of the full plan of what states are to merge
Allow players to join what states they want

State number
874

torpid wolf Aug 9, 2023, 6:32 PM

#

Observation:
State transfer event is flawed and is causing a lot of players to feel that their concerns aren’t being addressed. The number of tickets needed is excessive. The cost is also excessive. The bundles start at the level 2 price of $9.99 instead the level 1 $4.99.

Consequence:
Players will quit.

Suggested Solution:

Get rid of it altogether and let players transfer when they choose. As for the transfer passes the amount needed should be halved and the cost should be halved, including the one available in the alliance store. There should be more options to obtain them for free, like in the Goods swap or one of the stores.

State: all affected

wide breach Aug 9, 2023, 6:56 PM

#

Observation:

We all know that MM is a drag on your servers. The lag is horrendous. Takes too long to try and reinforce and/or join rallies. We are forced to set longer rallies (losing time of occupancy) so we can a) get people into the rally and b) kick those players that don't have the right configuration and/or ape/dino. It would be a huge benefit for the rally leader to be able to set a min requirements setting for the rally. ie: Level of Ape, Level of troops, HQ etc.
Can you remove the tutorial from the launch of MM? We have all been playing MM long enough that we don't need click through the screens wasting more time and then stuck in the lag.

Consequence:
Difficult to get players to join the event, especially the larger players as the rewards are not enticing. Yet our matches are based on THEIR BPs and configs.

Suggestion Solutions: 1. Reduce the number of connections during MM so you can reduce the burden on your servers aka registration of sorts. (I can't believe I am saying this as I already manage RR and KOH which is a PITA)
2. Stop the event until you can fix the lags. It is beyond frustrating to not be able to click to send reinforcements or to start a rally. Let alone, just try and look at the leaderboard for an update as to occupancy length. Rewards aren't worth the aggravation for the larger players.

State: All states are impacted equally

sturdy pumice Aug 9, 2023, 8:16 PM

#

Observation:
Christmas trees are getting less useful. Old tree heals 50k and that's a pretty small portion of your hospital that can be as big as 1m(?). The newest tree increases hospital capacity by 25k for 4h. That's a 3% increase for me with an hospital of 800k+ size. (useless)

Consequence:
Christmas tree is not really useful now as the game has progressed. People payed a lot of money for the trees and feel dispaired.

Suggested Solution:
Make the trees heal or increase hospital capacity by a percentage to keep up with the game.

Player ID: Paronfesken 523

dense blade Aug 9, 2023, 8:58 PM

#

Observation:
Dev feedback was released saying that Mining Mayhem was being optimized and bugs were being looked at. Todays MM was worse then prior. Players had the laggiest event to date. Matching is equally horrible.

Consequence:
Players do not have faith in dev feedback. Player frustration.

Suggested Solution:
Use PTR. Test events appropriately until they work. Then bring them to live server.
Do not claim to make fixes that actually decrease game quality.

rain coral Aug 9, 2023, 8:58 PM

#

Observation:
A lot of MIGO skills are outdated. For example Wall Destroyer works just in the area around Capital and there was Fortified Facility fight introduced in the meantime for SVS.

Consequence:
Like lot of other features, it makes gameplay more of a chore than actual fun.

Suggested Solution:

Do some revision of skills and dont copy/paste every MIGO. Tiger was fun, but you had to go back to the old one, not sure why? Also, Wall Destroyer skill in some other events(MM for example) would make this game more of a strategy like it should be.

State: all affected

thick stratus Aug 9, 2023, 9:25 PM

#

For MM lag - To many "effects" on settlements, they should be deactivated for the event but stats and etc stay the same. Might cut down on the lag issue some.

#

Also can we please get "Registration" for MM for better matching?

dense blade Aug 9, 2023, 9:34 PM

#

Observation:
State transfer falls so that we match for State vs State with our strongest players, and then they transfer out before we actually play. The converse also applies. Some states will match and then have large players come in due to transfer.

Consequence:
Unfair SvS matching

Suggested solution:
Transfer prep week should be during SvS prep week
Actual migration should take place post SvS during throwdown.
Use some common sense, if not borrow some

#

Observation:
Vip rewards are very dated for old states. 6 general gold frags are not helpful in the same way as prior to limitless.

Consequence:
Players cannot level up heroes from vip rewards and so are at a disadvantage and require more spending. Power gap increases.

Suggested solution:
Replace gold frags with proportionately equal generic hero capsules.

Before:
1200 = maxed hero
at 6 frags a day you can max a hero in 200 days.
Skills not included as their parts are easy to obtain for f2p.

Now:
602 capsules for brains

(8 skill upgrades x 120 capsules)
x 3 skills
=3482 capsules needed (if you only use capsules for skills)

If we continue with a 3 month hero release schedule we should be receiving:
17 generic hero capsules daily from vip 12
8 generic hero capsules daily from vip 11
etc etc.

dire solar Aug 9, 2023, 11:34 PM

#

Observation:
Alliance relocators specifically for alliance leaders

Consequence:
R5 are unable to use the cheaper alliance relocators

Suggested Solution:
Creating an r5 relocator that would be cheaper to obtain just for leaders would make it easier for low spenders and f2p to relocate for bunkers, and other alliance events

State number 1000

sturdy pumice Aug 10, 2023, 8:08 AM

#

Observation:
Maddie Rusty and Mike are on the zombie side when fighting Behemoth dino. It looks weird.

Consequence:
Confusion for new players

Suggested Solution:
Change the pictures for zombie heroes instead

#

Observation:
Zombies are maxed at lvl 30 and infected fiends are maxed at lvl 5.

Consequence:
Its too easy and not very great rewards.

Suggested Solution:
Make new max levels zombies lvl 60 and infected fiends lvl 10. You already have the models for it.

sturdy pumice Aug 10, 2023, 9:16 AM

#

Observation:
Troop formation lost almost all of its usefulness since the Behemoths were introduced. Behemoths demand 60/20/20 or they won´t join for most situations. And airplane modes can´t have a preset.

Consequence:
A function that is rarely used.

Suggested Solution:
Make something else. Maybe easier healing?

sturdy pumice Aug 10, 2023, 11:58 AM

#

Observation:
Rewards in Throwdown is limitless capsules. Usually throwdown was a good way for F2P plyers to catch up with the gold fragments. But F2P players can't really use capsules because lack of potions to upgrade heroes to elite. And mid spenders and above don´t really want to spend a lot of speedups etc. on throwdown because they usually save for SVS or SotF. They only want the migo score.

Consequence:
F2P gets capsules that they can´t use. Spenders don´t want to participate in throwdown other than getting the migo points.

Suggested Solution:
Make rewards worth the effort for F2P players at least.

sour hawk Aug 10, 2023, 12:04 PM

#

Observation: very expensive tickets for transfers.

Consequence: Even average spenders cannot change state during a transfer event due to ticket prices (when their top players fly out of state).

Suggestion: reduce the price of tickets for transfers.

slender stream Aug 10, 2023, 12:29 PM

#

Observation: Roulette store closed right after the event ended.
Consequence: f2p/minimum spenders lose a lot of tokens in exchange of crappy 1k rss crates when we could've gotten something rewarding from it.
Suggestion: leave the store open atleast a day or two even if the event is done.
😡😡

dusk jay Aug 10, 2023, 12:37 PM

#

OBSERVATION

Lower level players and f2p are often at the mercy of higher level spending players in various events in the game, sometimes being completely zeroed within a handful of attacks. Higher level members of their teams have a difficult time helping them defend against attacks without also losing troops.

CONSEQUENCE

This makes the game unenjoyable and unplayable to some players, as their frustration leads them to consider quitting entirely when things like this happen week after week. Higher level players on their team have few options to help defend those players, as some aren't even covered under Plasma Cannon Defense.

SOLUTION

Expand Plasma Cannon Defense to include protection of players of very low levels, with a better defense bonus percentage, to counterbalance the added features like Squadron and pets, in order to allow players to better protect their alliance members from being zeroed in a few attacks.
Expand Plasma Cannon Defense to be activated by any Plasma level player.