bug-reports

[desert spindle]

This channel is for reporting bugs. If you have a suggestion, post in #suggestions-discussions and not here.

[distant cave]

Chimera bug not fixed

[hearty oriole]

Twice today about 12 hours apart I was told I’d left the fight when I hadn’t and lost.

[hidden moon]

Come on guys... Literally says in his kit 'immune to stun'...

[worthy glade]

I am getting Server Maintenance when trying to login to any of my accounts on Plarium Play

[narrow lagoon]

Same

[tacit wigeon]

Serveur HS ?

[tender light]

I am as well. They probably did a quick maintenance to fix something or add something like yesterday.

[unique kayak]

same. the game works from the phone however plarium play is stuck on "maintenance"

[ionic vault]

@worthy glade @narrow lagoon @tacit wigeon @tender light @unique kayak Guys we are aware of the issue. Can you please try Re-log in a few times? It should eventually let you in. Restarting the app/device may help too

Everything should be back to normal now 👆 🙏

[worthy glade]

I am back in now tyvm

[tender light]

I am back in on my three accounts. 💪

[unique heron]

I can't get into the game

[meager flame]

Hey pretty sure this guy is cheating in seige. Against my demonspawn faction team he was resisting hp burns and everytime any of his people go they remove all debuffs from themselves and against the sir nic Noelle team when I tried freezing them it just didnt even try to apply the freeze can someone look into it

Also right after fighting his team my game crashed after every battle when I went to start a different battle and I kept disconnecting from the game. It wouldn't even let me upgrade gear after fighting him

[proven jolt]

wir haben einen spieler im clan der behaupt, das ihm die energie aufladung der täglich mission nicht gutgeschrieben wird - er kann den zwar einsammeln es passiert aber nichts, geht weder ins postfach noch kommt sie oben bei der energy an.

[silver flax]

He should make a video of it happening, because it sounds like an outlandish bug

[meager flame]

I think its a bugged interaction with lightning orb and stone skin. I had an issue a few weeks ago and posted a video about it when sir nic with Noelle hit a guy twice with no buffs or anything but lightning orb and it didnt even attempt to place his freeze. I think if you have stone skin and lightning orb even after the stone skin goes away if lightning orb is still active it acts as if the character still has stone skin so control effects dont work and dont even attempt to place.

[little vault]

Could you post a picture of his siege team? Or video?

[little vault]

And would really need video of this

[unique heron]

I can't get into the game!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! what the f have you done???????

[meager flame]

I posted a video weeks ago of the same interaction with sir nic trying to freeze a leo with the same exact problem I was experiencing here but it was even worse for this guy because his whole team was doing it. No one can be CCed on his team even after stone skin goes away unless lightning orb drops

[unique heron]

@little vault I can't get into the game!!!! The raid web pages don't work for me (Italy)

[meager flame]

It was on 4/17 I posted the video of sir nic Noelle and the same interaction. Ninja turtle team lightning cage and so scenario

[little vault]

It was sent to support, hadn’t heard anything about it since. I’ll ask about if it’s in the bug fix queue

[little vault]

Try to clear ingame cache or Flush your DNS cache

[unique kayak]

it was on PC that was causing the issue. I checked if anything was hogging bandwidth or might cause network errors nothing. closing the plarium play task from task manager seemed to do the trick

[little vault]

Support team said they had asked you for more information about this last time and didn’t get a response.

Try to send in a support ticket about it unless you can get video of it happening from you or one of clan mates

[unique heron]

Nothing related to "Plarium," websites, or Plarium Play doesn't work anymore. I'll have to uninstall the game because you made a "weird" update.
My connection works on everything except Plarium. I don't know what you've done, but it all seems excessive.

[little vault]

Your computer is unable to see the website because it’s DNS cache has been corrupted. Google “Name Resolution Failure” and it will give you instructions on what to do

[unique heron]

ill try . ty

[raven widget]

1. Read all info in #known-bugs and #announcements
2. Provide screenshots or videos of the bugs if you can
3. Follow the rules and instructions
4. This channel is for reporting bugs only

We will not be answering if it's covered in #known-bugs

[tall patrol]

i did what you both told me, still the same result

[charred mortar]

Leo aura farming mid fight when being dead

[raven widget]

1. Read all info in #known-bugs and #announcements
2. Provide screenshots or videos of the bugs if you can
3. Follow the rules and instructions
4. This channel is for reporting bugs only

We will not be answering if it's covered in #known-bugs

[old ember]

Hi there. It's 2nd time now when game is crashing on clan boss loading screen... I'm loosing key and got no score... you guys working on connection issue? Bit annoying when it crashes... ;(

[silver hull]

Clan chat keeps spamming welcome message, even when one has been signed in for a while,

unless it's set to trigger for everyone,when someone taps the clan tab , either way its annoying.

[shell flax]

Hi guys, it seems that there is a problem with seducer and temptress when used together. The game crashes every single time they are put onto the same team and sent into auto battle

[magic phoenix]

Hmm...

[heady latch]

@Berserk#3761 same thing happening in arena

[naive ginkgo]

I sent a ticket, my Romero against Magic keep boss will often crash thé game while using his second skill

[red steppe]

@naive ginkgo @shell flax Got the same issue, updated the game to 1.5.3 and it is gone.

[wild fractal]

Hello. There’s a bug in daily quests - the “upgrade hero 3 times in tavern” completes when completing another quest automatically; been so the last week

[raw juniper]

@wild fractal i am not experienced same issue, i just finished that quest with simple upgrade in tavern. What was that another quest?

[wild fractal]

@raw juniper “spend 50 energy”

[raw juniper]

@wild fractal Its not possible one of your champ are levelled under that "spend 50 energy" quest?

[wild fractal]

@raw juniper Not sure what you meant..

[silver hull]

I think i saw this too. Think it just leveld NOT in tavern and triggered quest

[raw juniper]

But right the text say in Tavern.

[wild fractal]

@silver hull think you’re right

[raw juniper]

Its seems minor bug or just need some correction in daily quest description.

[wild fractal]

Bug fix rather than description correction IMO

[zinc ember]

Crash alot when i use secound skill of anointed

Lost a bunch of eng in the magic keep....

[wild fractal]

Maybe game update

[carmine totem]

Тут переводчик есть? Приветы

[gloomy bobcat]

Мне оже интересно если тут переводчик?

[carmine totem]

Походу нет

[gloomy bobcat]

,чет искал не нашел

[carmine totem]

Нужен канал рус создавать

[gloomy bobcat]

😂

Походу

[carmine totem]

Главное чтоб флуду не было

[silver hull]

What's happening with missions, after I have a hard time with artifacts that doesn't count on missions,now I am here for two days waiting to let me move forward. I equipped 2-3 heroes with attack artifacts like they want in description, but the mission is still saying I do nothing.

You nee equip 3 attack type champions with three atrifacts .. that is 9 artifacts wit att %. you only did one as teh screeshots said. need be those three items exact on three champions ATTACK ones

I have another 3

Anyway they said to equip only one attack champion in the mission description, if my English is good enough

need 3 gauntlets , chestplates and boots with main stat att% on three attack type champions. so not support or defend

Ok, check one more time, to again 3, but my eyes see the word champion, not championS

yes its confusing. but counter says 1/3

counts champions not items i was confused too.

The counter is like from the beginning, because I have an artifact on another hero.

So, before I put in this one. I think the mission have a synchronisation bug

A week ago, I win 34 gauntlets to let me complete one mission, but in description said that I need one 😂

I equipped another two and come back with pictures

They read this . So hope description in mission will improve

So I come back, the mission is bugged. No synchronisation with game progress. I equipped 3 heroes to check your ideea, but no result.

hmm they all have att % as MAIN stat on them?

Yep.

Strange, hope the someone see that

sen din supprot ticket

can you show picture of last chmap artifacts

stats

?

I already put all 3 up

click on it like youwant upgrade it. will be on left

of teh gauntlet, chestplate and boots

Attack

Attack

yes seems fine no clue

worked fine for me and all in my clan. strange

[tropic forum]

gauntelets are ok, chest and boots should also be with atk %

if the main stat is attack without %, the mission won't get completed

[silver hull]

yup but he says all pieces are att

percentage %

[tropic forum]

could you send a screenshot of the chest?

oh lol, I though that you were the one who reported this issue, friesian

radio, just send us a screen of the chest and boots... seems that their main stat is wrong

[elfin thunder]

@silver hull the challenge is to equip an ATTACK Type champion with gloves chest and boots with attack as main % stat...so your sword helm and shield need not be attack based. which hero are you equipping these on?

[kind cove]

@elfin thunder chest, not shield 😃

[elfin thunder]

@kind covethanks soul :D

i suggest change the hero...select someone else and equip. worked this way for me.

[silver hull]

oh just one hero not 3 heroes .. that is later on😩

[silver hull]

All are attack based

I changed 4 or five heroes... I equip only attack artifacts...

If you farm here you fi d all attack artifacts you need for this mission.

@elfin thunder if you look the photos I share upper in the chat you will see that all the artifacts have that sword.

In total 9 atk% artifacts on 3 attack heroes.

[elfin thunder]

@silver hull most likely a synch bug then.

[silver hull]

Yes I wait for an update, maybe they will fix this issue...

Thanks anyway guys for your time and tryin to help me!

[calm vessel]

Is anyone else still having issues trying to log into the game? I've installed 1.5.3 and still can't log in.

[raw juniper]

@calm vessel Your issue is still persist?

[calm vessel]

@raw juniper yep still a problem, have cleared cache and reinstalled still not working

[raw juniper]

Your internet is stable a already checked wifi and or 4g connection?

[calm vessel]

Yep tested both on 4g and WiFi

[raw juniper]

what abt with your device? the game neesed minimum 1GB memory but recommenced 2GB.

[calm vessel]

Using Samsung S8 has 4gb memory. Game was working fine until 1.5.0 updated not been able to get in since

[raw juniper]

That mean you cant login from yesterday.

[calm vessel]

Not been able to log in since 21st Feb have raised a number of support cases

[raw juniper]

You already contacted with support?

[calm vessel]

Yep they said should have been fixed with 1.5.3 release but it hasn't

[lost solar]

There is one HUGE bug in this game-no function to instant farm areas that u done with all stars. We all have real life, dear devs, fix it!

[raw juniper]

@calm vessel I think you need to contact again with support from your problem is still persist. 😟

[calm vessel]

Yeah will do 😀

[raw juniper]

Great thank you for your support 👌

[dense kite]

hello!,

I have already fused Justicar but it is not registering in achievements. pls help. is this going to be fixed in a future update?

[prime perch]

If you're referring to the mission, you must fuse him after mission was started. It doesn't track any fused before.

[karmic oxide]

Hey @dense kite do you mean you just completed the Fusion today and you have the pending quest for Justicar or you previously fused him before and you are expecting it will be completed right away?

[deep ridge]

@lost solar not a bug as designed so far

[elfin thunder]

BUG REPORT FROM FORUMS:

Since I started using Leprechaun I keep crashing while running campaign on auto.

The crash text is as follows:

ViewModel [ViewModelException "v": BattleViewContext]

[NullReferenceException]

Edit: After more playing I've seen that this happens no matter if running on auto or not. It seems like it only happens when using his normal attack. It doesn't happen every time you use the attack.

Thia happens no matter the device used, I have tried Pixel XL, Pixel XL2, and several emulators.
UTC +0:00

[warm bough]

Already posted on forums but here I am again. Taurus, an epic Skinwalker, dies from an unknown cause. His 3rd ability supposedly takes away 99% of his current HP to have an 80% chance to put poison buffs on the target. Although not having any debuffs, my champion still dies from nothing. Here is some video evidence.

https://youtu.be/NVWvZ-dWYiY

skip to 0:35 for his tragic death

[quasi briar]

this is really starting to get to me....

cant even open a ticket anymore cus the support button doesnt work

and constantly getting disconnects during and at the ened of dungeons

I lose energy and I didnt get a reward just now for finishing the green dungeon. Ne new potions or shards

games becoming unplayable for me

[elfin thunder]

@quasi briar switch to ur mobile network if u r on wife and vice versa. need a real stable connection for RAID to run

[dense kite]

@karmic oxide I have gone through the pain of fusing him before. Are we seriously expected to go through that again? Or is there an update fix coming to check to see if he has been fused. As santa fusion disappeared when fused.

[prime perch]

@dense kite expected to do it again, just like getting potions and gear in challenges. It's not going to be retroactive.

[karmic oxide]

@dense kite yes, please check @prime perch reply. It's currently the setting for the said Quest.

[silver hull]

@quasi briar did you solve your issue?

[kindred hollow]

I need help, every time I try to do the 5-6

I get this

Always happens the same

can't end it

[elfin thunder]

@kindred hollow have u tried changing ur internet? mobile data to wife and vice versa?

[kindred hollow]

nop, only wifi

[elfin thunder]

also, try to clear game cache and let it update itself

[kindred hollow]

on both emulator and phone

[elfin thunder]

try on mobile data and see if it works. if not, then clear game cache on mobile

[kindred hollow]

ok, I'll try it now

same with mobile

let's see cache

neither

I'll try to reinstall the game then

fail again

[raw juniper]

@kindred hollow what is your emulator are you use?

[kindred hollow]

I'm using bluestacks on pc and my phone has android 8.0

[raw juniper]

i use bluestacks 4 too without any problem

[kindred hollow]

Yeah is weird

the whole game runs absolutely fine, except that stage

[upper lantern]

Hey, Nemure. Are you still experiencing the same problem?

We had a server reboot recently, and some things have been fixed.

[kindred hollow]

ok, let me try

I was farming since a while

[upper lantern]

Thanks!

[kindred hollow]

interesting 😆

is fixed, everything went fine but on the other hand was a lot harder

monsters where stronger LMAO

[upper lantern]

Huh, that's weird

[kindred hollow]

indeed xD

[upper lantern]

But glad that it was fixed!

[kindred hollow]

thanks!

[tall sinew]

😂

[silver hull]

What's the difference on ascending the skill?

[fierce olive]

Loving this game so far

[tall sinew]

Seems no difference ...

[silver hull]

@silver hull thanks for pointing out, I will send this to devs, its probably just a wrong description.

Yup.. Thank you :)

[devout idol]

Guys, who do I have to thank for this awesome game!!

R4gn4rsson! You are from Iceland? If yes have you been to Spain? 2007, Alicante?

Eric?

[prime perch]

@silver hull it should read 15% increased chance at a critical hit I believe. Used to be "debuff will be placed even if a Weak hit"

[shell flax]

Elanril wastes her third skill (explode all poison damage instantly) on auto when there are no poison debuffs present. Her third skill seems to trigger at any debuff.

[shell flax]

Also theres a pretty consistent crash that happens during the start of elenaril's turn, usually during a boss fight.

[hollow cloud]

Can halp me?

[short garden]

@hollow cloud приветствую. Улучшил именно 6 вещей или одна вещь была уже улучшена до начала задания?

[worthy fox]

Constant logout during stage 10 magic keep... Frustrating

[upper lantern]

That issue has been contained for now and is under investigation, we had it handled yesterday.

[worthy fox]

Awesome...

[shadow scarab]

Hi, I have a problem with mission update. I completed maybe 10 stages (new player) maybe more, but since yesterday game moved me back to mission 4 (upgrade life artefacts) and since I did it on day one it does not allow me to update mission again. So basically i'm stuck.

[silver hull]

@shadow scarab I am stuck also on one mission for 3-4 days, I have to equip an attack champion with 3 attack artifacts. Seems that the missions synchronization is bugged., especially the ones that involves artifacts. I submit a ticket, but no answer.

[shadow scarab]

I did same, and replay to ticket was to come here or read forum

[silver hull]

You are not the only one with that problem, and we can't help each other since is definitely a bug here. We have to wait for an update and be patient, it's still beta...

[silver hull]

@shadow scarab @silver hull guys are you sure you are equipping the right artifacts? Can you please provide a screenshot of the mission?

I already do it yesterday, you can find the picture above @silver hull

The counter is 1/3 because I have another artifact on my leader champion. That artifact was there when the mission started. After this everything I do, doesn't count. I equipped 3 champions like this, no chance...

Can you please screenshot the chestplate details please?

Are you sure it has atk% as main stat? Regardless of being an attack piece?

Ok thats the problem

The piece has hp% has mai stat

Look at this piece

Under rare, the main stat is atk %

Thats What you need yo achieve the mission. Its not a bug

I try to find a chestplate with attack but after I have win 20 or so, I didn't find one.

@silver hull you dont need to use an attack one, the one i postrd works fine or other set as well

I will try then to look on other heroes and move it to an attacker. Or I try to farm one.

Thank you @silver hull

This game have so many hidden things...

[shadow scarab]

Mission and hero

im sure i got this mission updated before and got rewards, did few more misions after this one as wll

now im back to this and even when i again upgraded this set from +8 to whatever it does not update again

@silver hull

[silver hull]

@shadow scarab ah ok thats an issue. But before waiting for the ticket, thats my suggestion: do it again. I know it sounds awful as you did it but I would do that. Upgrading till level 4 is not painful at all and it would be the best time management solution

[shadow scarab]

i did it on another hero as well just to try it. didnt work

[silver hull]

Ah ok, I'll send this to the right place keep the ticket open and let's follow-up this situation.

[shadow scarab]

ok thx

[silver hull]

@silver hull I do how you said, I have 3 artifacts, but the counter count only 2.

Yes the second is HP as main stat

Now you miss only boots

This is hilarious, I already put in this mission 200k on changing artifacts :)

@silver hull 😰

[naive ginkgo]

200k, when it's not 2m to upgrade +12 you'll never use...wait for high rank artifact quests...

[silver hull]

I give up.... This is not a rpg, is a puzzle

@silver hull but later on silver is easy to farm

[raw juniper]

@silver hull if you use lower rarity artifacts the changes are cheaper

[crude turtle]

I'm also having issue with that mission

[tall sinew]

Do you upgrade these artefacts before or after the quest was activated? @crude turtle

You have to upgrade life artefacts after the quest is popping up :)

[crude turtle]

I think before,I just went to 5. So go to 10?

[tall sinew]

You just have to upgrade 6 more life artefacts up to lvl 4 for this quest ^^

[silver hull]

@crude turtle Dont go up to 10, try wih brand new artifacts, the counter starts as quest is active!

[crude turtle]

I did that, the conundrum is that I have to spend alot of silver to equip this crap to get reward

Is this gonna be every time or is this a one time mission?

@silver hull

So hard lesson learned.....you have to equip the gear first.....them lvl up to 4. Yeah I didnt do that....

[dire ocean]

+4 isn't that much of an investment and if it bothers you to re-quip stuff do it on a trash champ

[tall sinew]

You can click on quests like these to get more information. here it says it has to be a rare supp champion which you have to use for this quest.

[prime perch]

Warpriest is a rare support. So that was covered. But yea, it clearly states that the artifacts need to be equipped then upgraded.

[prime perch]

@buoyant glade if you have a champ that has steal buff remove it and crashes will stop.

[waxen dust]

I am sorry I found it in my inbox

[plucky maple]

Please fix it, can't progress in missions

I have upgraded 6 items to 8 level, it is not counting it

[prime perch]

Where they level 1 items when you started the mission and were they already equipped when you started leveling them @plucky maple

[raw juniper]

@plucky maple The already equipped items not counted. I have one more tip try to equip one cheap common level 1 offense item up to 8 after change this item again to one level 1 common and up to 8 and do it 6 If i remembered well its works for me try it 🙂

[prime perch]

You only need to level them to 4 not 8.

[plucky maple]

Are you crazy man? It is too much silver to trush, i will not do that, I made mission and it must be counted

Fix it please

[dire ocean]

roughly 36k for all 6 pieces together, that's not really something to call someone crazy for

[plucky maple]

For now i have not got that 36k, and it is not my mistake, it must be fixed, i leveled up my items on hero, but the mission come after it, it is real bug of game

[prime perch]

If you leveled them before mission started then I don't believe it's a bug.

[dire ocean]

I mean for once the mission was already shown earlier so you could have checked and planned for it, that aside it's really just an optional reward thing, certainly it could be improved in terms of Qol but then again if you don't like as it is atm idk man you asked for a quick fix, people gave you one, so what gives you the right to insult them lmao

[plucky maple]

Hey people, I want answer from administration, please don't write anything if you are not from it

[warm bough]

Hey Saga

The thing is

The mission has to be completed when you receive it

[plucky maple]

If this sheet happening in early game it can happen in late game in other content of game, i just want to look how fast administration giving answer, and what would be their answer, if it will be like your that thanks God i didn't donate to game

[warm bough]

some missions can't be completed before

[plucky maple]

The thing is i didn't know that there is the mission like that will come

Where is my fault?

[dire ocean]

the woes of a candy crush player

[warm bough]

It's not your fault per say

That's just how some missions are

Like the mission you have right after you complete this one

will automatically give you the reward if you already finished the campaign

[plucky maple]

It is not working like that in many many games, and if it is working like this in your so this game sucks, sorry

Where's administration?

[dire ocean]

😂

[warm bough]

They're away atm

[plucky maple]

@dire oceani am not talking with you man. What's wrong with you?

[prime perch]

Sezzy and Alpha are mods. Which is the next thing to admin. I assure you administration will inform you that not all missions are retroactive. That is by design.

[plucky maple]

Apocacrux, with you i am not talking also

I understood that it is by design and it is normal thing in this game, but i want fix of this sheet, in my opinion it is not right thing

It is not so hard to fix it

[warm bough]

Just as @prime perch says. That is how our game runs at the moment. In the future, there may be changes to the progression missions but as of now, some of the missions need to be completed when you receive it.

But that's how the devs want the game played

[plucky maple]

I am devs costumer, and i want it other way, i am not asking for something hard, and not asking for something bad for their product

[dire ocean]

Hey devs costumer, I am Keksekopf

[warm bough]

But Saga, we can't change a big portion of the game because of one player.

[plucky maple]

Is it a big portion?

[warm bough]

If you still think it's unfair and should be changed, you can write a suggestion on the forums

I would say it is, since a lot of the missions need to be completed when you receive them

[plucky maple]

Ask it for game designers, i don't think it is big portion

[warm bough]

If you believe so, I would recommend writing something in the forums

[dire ocean]

I am just waiting now for something among the lines of "Why did I get two rares from my blue shards, I think I should have gotten a legendary" wouldn't surprise me to hear that. Great job on keeping your cool alpha, I don't envy you on this kinda stuff

[plucky maple]

Ok, now i understand your politic for customers) thats all i want to know. It was funny, guys sorry if i make trouble)

[warm bough]

Don't worry about it Saga. No biggie. If I have the chance, I'll try suggest something on the forums

suggesting*

[potent gulch]

So for some strange reason I can't use support in game anymore. And my game froze when I was buying something from the shop and it bought it twice, can I please get a refund on the 2nd buy.

My game id *

264569

[warm bough]

Oh that's worrying

Um right now, the Managers and Support seem to be away

Would you be able to write something in the forums?

[potent gulch]

I coudent find any way to get support for this game on the website... It's all for the other games not raid.

I'll try n look

[warm bough]

Saga if you're still trying to complete the mission, I would recommend putting attack artifacts on a different champion

[dire ocean]

well yea, so that you don't just switch gear one team for everything but actually get a big rooster of champions and equip them individually

[warm bough]

It will be a lot less costly

[dire ocean]

well you just started the game

this is a gacha game

the gem mine starts being profitable after 100 days

you are expected to play for a while longer than 1 week

dw man I have higher standards in my love interests anyway

[warm bough]

Hey guys

Tone it down

Saga just a warning, there is consequences for profanity

[plucky maple]

Ok, but if someone will interrupt me, write something "clever" when i am not speaking with him i can't say that i will be polite, because they are not polite

[warm bough]

Kekesekopf, if you could not respond to Saga that would be appreciated since he just wants to talk to admin

But at the same time, there should be no reason to use profanity Saga

[potent gulch]

Is there anyway to stop the for example the pop up starter pack buy me. It's quite annoying to be spammed by things what pop up in your face. Have to be careful I dont hit it or my sister's.

[silver hull]

@plucky maple Sorry but this kind of language is not allowed, Im going to moderate your comments.

[warm bough]

@potent gulch At the moment, there is no way to remove the popup. In the future there might be. I can talk talk to the admin about it maybe offer a suggestion

[potent gulch]

I think once uve payed money to the game then it should remove it.

Like pop ups. Like errr ad free for vips who buy.

You should get the admin to create a pop up to link discord. Speaking with you guys is quite helpful and mind calming 😂

[silver hull]

@potent gulch thw game is already ad free!! The offer that pops up is just a click away to the game! Yep sometimes I did press " buy" 😋

[potent gulch]

Yeah it's still blam in your face I know you've already seen me a 1000 times but here I am again 😋 😅

[silver hull]

Ahhahaha lol yes I forgot that i play feom bluestack lol

And its on desktop so most of the time I just leave it open, 😅

[potent gulch]

Ahhh. Yeah it's because I'm always clicking in and out of the game also i dc a lot so I have to restart a lot. Probs not a problem for someone who dosent restart the game so many times hahaha

[warm bough]

@potent gulch Haha I'm glad talking with us is mind calming and helpful

[potent gulch]

Yeah, getting messaged back in a 2way conversation is a much better way than all the other communication methods.

Stops miscumanciation and also it's a step back from throwing your phone out the window because of your bug problem or something 😅

[cerulean folio]

Im here just to point out that this stage has artifacts bug on graphics:

Samsung tablet SM-T700 playing with 30 fps and high graphics.

[elfin thunder]

@cerulean folio thanks but can you please elaborate what do you mean by artifact bug?

[shell flax]

Lost points on a win

[cerulean folio]

@elfin thunder look at the water at the picture.

[waxen dust]

Artifact in graphic visualization right

[elfin thunder]

@cerulean folio got it thanks! might be a localization bug though. reporting it!

[fervent quest]

Hello! I purchased the beginner pack from the pop-up window but no items appeared in my inbox and the purchase limit states 0/1 still. The money has been reserved on my bank account. User id 1199754

I've opened a ticket as well in-game. :)

[elfin thunder]

@fervent quest hey theradon...tried refreshing the game?
The ticket will be responded to soon.

[silver hull]

Please give info to curent boss which debuff are allowed,i spend big time to up artifact and lvl up hero but this curent debuff not working,big mistake.....Example:Epic Lich Undead hordes:skill 3rd enervation not working,this hero is useless,or Rare Temptress undead hordes 2nd skill flying daggers is too useless i lvl up yesterday and no working in boss grrrrrr

[opaque thistle]

Any ETA on a performance patch? Its a real struggle to play if the game looses connection every 5 min.

(Wifi and data, samsung galaxy s8 up to date, i should meet the requirements)

Also, i dont have any Music in silver stage arenas in case no one said anything yet

[elfin thunder]

@opaque thistle devs are working on it however most d.c issues have been looked after.
have you tried using vpn? try it and see if it still disconnects

[opaque thistle]

Bit much efford just for one single game that has these problems innit? Sounds more like a game related problem than one on my end.

[elfin thunder]

@opaque thistle try vpn and report. just giving you one of the solutions bro :)

[opaque thistle]

Ill keep reporting it, but using a VPN is not a solution in my opinion^^ we'll see how it works with Bluestacks on pc once i got my PC back up and running.

Thanks for response though

[elfin thunder]

@opaque thistle thats another solution yes. thanks for being patient :)

[opaque thistle]

Well it is a Glorious game apart from that one problem. A game i would be willing to pay money for even. So good job so far o7

[silver hull]

@opaque thistle well there has to be something, I have no problems on s8 , on BS and tab. Is there something you do ingame and kicks you out?

Maybe using a certain skill, or doing a certain level.

[opaque thistle]

Nooe, randomly looses connection with too notch wifi and 4g data bith the same. Resulting in me having to relog like 6 times

Sometimes while chatting, with diffrent compositions, while being in the market, during and after battles

[silver hull]

I'm telling you thet because two skills are under investigations as they were causing this issue.

@silver hull if its not your case, lets wait a bit and proceed eith a ticket

[opaque thistle]

Hrm, have a new set of characters, a second squad so to say. Would ve quite unfirtunate if i had one buggy skill in each of my squads^^

Will keeo posting screens of errormessages o7

[silver hull]

@opaque thistle The skill are "steal buff" and " remove buff"

[opaque thistle]

Hrmm dont have those in my mainsquad, so probably not the cause for me

[naive ginkgo]

i thought it was only steal buff

[silver hull]

How to fix the problem purchase error that prevents me from playing please

[raw juniper]

@silver hull pls take a screenshot from zhe issue.

[silver hull]

This?

[raw juniper]

@silver hull yes

[silver hull]

How can I do this?

[raw juniper]

And also pls open ticket in game support too i still dont know

[silver hull]

Okay thanks

[silver hull]

@silver hull yes please Taiko, use the assistance button and let us know

[dreamy ruin]

This mission is bugged, I have the things needed in the right champion and yet it doesnt complete the mission and i’m stucked

[warm bough]

Can you take a screenshot of the champion equipped with the artifacts?

@dreamy ruin

[cerulean folio]

@dreamy ruin you need to start from the beggining for that one. Had the same problem and just farmed a +0 Common item each and equip and upgrade

[dreamy ruin]

@cerulean folio Did it and did not work. They all need to be of the same type? (common, rare etc...)

@warm bough

I cropped the photo because for some reason the full one was more than 8gb

[dire ocean]

did you level them before you had the mission?

[dreamy ruin]

I don’t remember

[dire ocean]

you need to do it after you get the mission

[dreamy ruin]

Anyways I did it with other character right now and I couldn’t do it

Okey i did it now, with the same star and type of artifact and it worked

Peeersonally I think it would be nice to detect if you already have the set upgraded so we don’t spend money

[prime perch]

You spending money is kind of the point. it would be great if missions were retroactive. But it likely won't ever change. I recommend looking ahead at missions so you don't complete certain ones before you get to it.

[silver hull]

@dreamy ruin no thw meaning of the mission is to do a certain task, not have it done. Mind for planning next mission as they have great rewarda. Organization is the key!!!

[tall elbow]

Hi, I bought a package of 3 crystals + 60,000 silver for 270 rubies. but didn't get them, what should I do?

[elfin thunder]

@tall elbow Hi, please raise a ticket in-game ASAP! post screenshots of purchase history and check your inbox. You might want to restart the game.

[tall elbow]

Thanks

[fringe ether]

team strength changes after a fight

[silver hull]

I have the 4 champion max for the fusion of Nicolas but the fusion it s impossible.??????????????

The fusion does not work,how to do????please help me???

[waxen dust]

Let it go. You are too late

[silver hull]

No i have tring since yesterday and i did not succeed when the fusion was disponi le

Was disponible

[spare goblet]

Nibiras it was clearly in game written till 4th of March, it is kind of a bug

[fringe ether]

Greetings, everyone!

Due to a number of technical difficulties that we have faced in the past couple of days and in appreciation of your patience, we are going to give everyone a few extra days to fuse Sir Nicholas. He will remain available until 23:59 UTC, March 3rd.

[spare goblet]

Yeah that was written in forum but I'm sure only a few percent look into the forum like I said in game was written 4th of March and in my country that includes the 4th.

[viscid acorn]

Are the event points supposed to reset or not? Cause mine didn't

[dire ocean]

check the duration of the event

it will probs reset once it's less than 2 days left

it says 2 days 3h for me so probs in 3h

[spare goblet]

#Marius please overthink your opinion, I see your point but you need to see ours, most people just don't watch into the forum or discord for them it feels like a scam.

@Marius

I don't get it XD

[viral field]

Where did you get scammed on free content @spare goblet

[silver hull]

no scam its more of a communication noise errors on teh line

[spare goblet]

Yeah sorry my English is not perfect :D i mean it's just a horrible feeling when you have everything done and it took a few days and than it's just gone and you were sure 4th of March means 4th of March.....

How is this @viral field work

Ah got it :D

[spare goblet]

@upper lantern hey Marius, could you please watch at this and have a break so you can have a factual view on this because I think both sides are kind of right and if so, you should make your customers happy as long as it's not unfair and I think it isn't. I don't want to keep those 4 champions a whole year to use them at sir Nicholas, I'm sure you can understand.

[raw juniper]

@spare goblet pls use #game-discussion channel thank you we use this channel for bug reports 😊

[spare goblet]

The problem was made by a kind of bug?! Like Marius said the server is one day in front of the real date. I would call that a bug

[viral field]

I understand now thank you

@spare goblet

[spare goblet]

@viral field im glad I could make your mind up, if it's ironic I'm not glad

[viral field]

It's good man GLHF

[prime perch]

@spare goblet It is not a bug. It stated it was UTC for the timezone of the 4th. If your 4th didn't line up with that then it's very unfortunate, but be mindful that all times in the game are UTC.

[earnest rover]

When i win 4* gauntlets with HP% in hard Kareok ,chalenges the task is not over yet, and the gloves have been dropped twice

[elfin thunder]

@earnest rover try refreshin the game. raise a ticket if it persists

[earnest rover]

Hmm thank you for your advice, but try to spend so much energy again than they fall again to find out if it's going to be a nice break.

[elfin thunder]

@earnest rover i understand. i havent touched those missions yet for the same reason

[shell flax]

Elenaril's base crit damage is only 30. No other champ seems to have this number. Oversight?

[digital mist]

My grinner has a base cd of 30%

[prime perch]

Also true for Grinner.

[shell flax]

That's weird. I wonder why

[viral field]

There is an achievement artifact challenge for a certain number, perhaps it is part of an implementation of Hard Capping the statistics to prevent overages ?

Just speculating

[elfin thunder]

Not a bug though. Just a target challenge of equipping Crit based artifacts to raise Cr and Cd stats to 75% and 150%

[viral field]

👌

[prime perch]

I've made a support ticket and scoured the forums, with no avail, so I am posting this problem here. Nethril, the Undead Legendary has an ability called Bat Swarm that reduces the enemies turn meter for 75%. The problem is it not used at all on auto for any single target, most notably bosses. Making it far more difficult to complete "stage 13 on auto" quests. It's been two update and the AI for this move has still not been fixed

[elfin thunder]

@prime perchnoted. will try replicating it first

[swift lynx]

So on progress mission number 90 unlock 3 tier 2 masteries for 2 champions I did but the mission says 0/3

[viral field]

Put a screenshot of the two champions that you unlocked 3 second tier masteries on

@swift lynx

[silver hull]

Hi everyone I need help in one mission. In my opi ion I do everything OK, but that seems not working or is bug involved. I attached some photos to help you express your opinion about this.

I canoot send the picture of the hero, because is saisd that is an explicit content out there 🤔

But is an attack hero

I have the same combination on another hero, so in totally I have the both hero equipped like the mission required.

[prime perch]

It needs to be ATK % not ATK. @silver hull

Guantlet and chest plate are only ATK. Needs to be % like boots

[silver hull]

I will try this combination also, but last time I have the same kind of mission but without levelled artifacts. That works with no problem...

And I bet I have mixed artifacts. Not only %. Anyway, thank you @prime perch I will try like this.

[glass bison]

Sorry if this is a repeat. I looked at several posts but didn’t see it. Does anyone know how to get the upgrade 6 life artifacts to level 4 or higher mission to work? I had a 3 star set at +6 before this came up so I tried getting a fresh set and upgrading it. I’m not having any luck.

[viral field]

They are correct all items must be attack % not standard attack - primary stat is the white text located under common (top most stat) @silver hull

@glass bison please show screenshot of mission and items you are trying to upgrade

[viral field]

Relog , equip a random character with 6 new life artifacts (not from the quest chest)

Indeed looks like a bug , but that should work on a diff hero with items obtained via campaign

[glass bison]

Alright I’ll give it a shot. Does it need to be 3 star or anything?

[viral field]

Nope but those epics are the ones rewarded , not obtained via campaign correct ?

Different item ID would be my guess

So going unrecognized by your quest

[fringe ether]

@glass bison artifacts must be new

[glass bison]

Yeah they are from the quest

[viral field]

Just equip some random champion with 6 new ones and do it again

[glass bison]

Cool thanks guys

[viral field]

Np

[glass bison]

No luck. Tried a full set I already had and also tried getting some pieces and trying them. No progress made 😦

[glossy basin]

This is the first healer new players get and focus on and her Ascension is broken. Lose a lot of players over this. Should be top priority. New players judge a company and game by this stuff

That added CD is a lot

[dire ocean]

how do players lose interest over this?

[raw juniper]

@glass bison Try my recipe just equip one brand new artifact upgrade to level 4 after change another one brand new not necesarry to different just equip one i used common gery stuffs coz cheaper to change :) i think it worked for me.

[viral field]

What do you mean her ascension is broken ? @glossy basin

[raw juniper]

@glossy basin What is the problem with warprirst?

[viral field]

Did you ascend her ? Lol , mine works fine

[glossy basin]

It’s adding cooldowns

It was confirmed by support

[viral field]

Idk mine works as it seems to be intended have screenshot of this ?

[glossy basin]

Yes. I do. Support said it’s not intended.

So it’s a bug.

[viral field]

Oh I see what you mean

It's 4 turns not 3

[dire ocean]

oh now i see it, the 3 times aascended one

has 2 more turns cd on it

[viral field]

Well the games been out a week

[dire ocean]

okay yea that's odd

[viral field]

There will be bugs

[glossy basin]

Goes from 3 turn CD to 5

[viral field]

But thanks for report

[raw juniper]

ah yes you already posted to support?

[glossy basin]

Game has been in soft launch for 9months or so

[viral field]

Yah but just released now

Takes a lot of work to develop stuff like that, especially free games

Let's hope people aren't too salty and upset so easily

And support the devs instead

[glossy basin]

Still missing the point. New players get this hero for clearing campaign early and they work this as their healer first if they don’t pull hexwaever or maybe they like warpiest and than they grind to ascend her and they realize wtf she’s adding cooldowns. It’s bad for business.

[viral field]

That's how we can get forward with the enjoyment we want

You're missing the point , everyone has had no roblem getting there

Let them fix it and keep going ?

Don't even need a healer with the gear

My priest is overpowered too

So let's hope they keep the cooldown high

[glossy basin]

Not sure why your chatting in bugs. Bye.

[viral field]

Characters always need rework in games too

It's bug related bye

Hope it didn't ruin your day

Thanks for the info though!

[raw juniper]

@glossy basin That bug is already reported to support if understand well right?

[glass bison]

@raw juniper Hey thanks for the response. Sorry it took a while to respond. Work. Bleh. Anyways, so I’ve tried using a new artifact and upgrading it to +4 but nothing moves the progress bar at all. I’ve done 3 full sets of 6 items to +4 so far. I don’t think it’s meant to be. I have a ticket open in game. Hopefully I’ll get a resolution.

Holy balls. I think I found what I’m doing wrong. So if you click on the mission it tells you it has to be equipped on a rare support character. Unfortunately my only one already has +6 so it won’t work and I can’t afford to unequip all of it lol. Sorry for wasting your time guys :/

[plush lichen]

Good evening gamers,i have this litle bug again ,i had complet those huge misions but after that misions complet the reward it's been procesed.please any helpeme.

Resume the misions has been bug and i Lost energy and time for this anormal bug.

[elfin thunder]

@plush lichencheck stats of the artifact

[plush lichen]

THX ,zincro i checked a Lot times this misions and always see this problem,the stats of the artifact are specific.

[plush lichen]

THX i resolved the problem .

[sinful otter]

Any help with this?

[warm bough]

@sinful otter For this mission

You have to complete when you receive it

You can't upgrade your armor before you get the mission

[wise shoal]

500 crystals for 1 crystal every 5 hours
oof

[sinful otter]

@warm bough tbh I tried everything for that challenge its just not working

[silk vault]

@sinful otter have you tried exiting game then clearing cache and then rebooting?

[sinful otter]

Yes @silk vault

[silk vault]

That sucks man.

[warm bough]

@sinful otter If nothing works, I would recommend submitting a ticket to support

[viral field]

@LowTheDonz#4714 but if you multiple that by a year you get how many free crystals ? Think long term gain, definitely not a short term game

[silver hull]

blue shards in the market, ive seen ppl getting 2-3 in the shop at once and fast after each other, and other ppl going weeks without 1

[prime perch]

@silver hull that's not a bug, it's completely random, like pulling a legendary from a shard.

[indigo violet]

@sinful otter hi I have the same issue with a first mission of artefacts. @warm bough . Spoke to plarium support they send me link to this chat.

[dire ocean]

did you upgrade them befopre you got the mission?

and before equipping them?

[indigo violet]

@dire ocean did you mean if I have upgrade the artefacts? Yes.

[dire ocean]

well for the mission you have to equip them and then level them up while they are quipped

common problem lot of people including me had so i just took a bad set and equipped it on a champion i didn't use

[indigo violet]

I got a new rare hero. And equip him with artefacts and upgrade them.

Haven't work for me.

Can I use any rare attack hero. For this mission. Or I need use a first I got in a first time?

Thanks. I competed the mission with another attack hero.

Well done.

[lusty fjord]

I already finish level 7 of that , and I can't do the mission

I put heal reduction on her on stage 2 , I finish stage 7 but nothing rewards

[prime perch]

You need to use heal reduction on stage 7

@lusty fjord none of the champs you used on stage 7 have heal reduction abilities.

[lusty fjord]

It says before to finish stage 7

Not during stage 7

[prime perch]

Yes, as in you must use it on that stage, but before the stage ends

They should have worded it as during.

[silver hull]

Hello gusys

[lusty fjord]

Yes, they have a lot mistake like this ,

It's difficult to understand what have to do to finish missions

[prime perch]

True. They should definitely be more clear in the mission descriptions.

[tropic robin]

Any fixes for linking account in multiple devices? Have my main account on iPad can’t ever log in on iPhone, stuck in new account atm

[prime perch]

Did you link your main to a Facebook or plarium account @tropic robin

[tropic robin]

Plarium @prime perch

[prime perch]

So when you use the plarium account on your phone what happens?

Did you log out of new account on iPhone first?

[tropic robin]

I type in my information but log in and it just sits there. No loading wheel nothing. I logged out of my iPad tried logging in on my phone and still nothing. I have a 2 month old iPhone Xs so my device is more than capable

[prime perch]

Have you tried reinstalling the game on iPhone and logging in after?

That is strange though. Usually it just automatically logs you out of other device when you log into second one.

[tropic robin]

Yup uninstalled reinstalled multiple times. I can create a new account but obviously I want to be able to access my current one with progress while out of the house

[prime perch]

Oh for sure. I'd say make a ticket for that. One last suggestion, have you tried logging in on iPhone with wifi turned off and using data instead?

[tropic robin]

Haven’t tried that, I’ll give it a go 👍🏼 If not I’ll send a ticket into support. Thanks I appreciate it @prime perch

[elfin thunder]

@tropic robin Tried bluestacks?

[tropic robin]

@elfin thunder that’ll be my next step if I can’t find a fix or if support can’t figure it out either haha

[fathom horizon]

Ok I dunno if it’s common prob or it is just in my iPhone 5s, m a new player and I linked it with Facebook, after every few minutes it disconnects and asks me to relogin.. which is reaaaaaally annoying .. it says it might be my connection prob but YouTube works on 720p without any buffering so I dunno how that works out..

Any ideas why is it happening ?

[raw juniper]

@fathom horizon Did you try to switch beetween Wifi and 4G?

[weary shore]

Been hearing a few reports about players using FB to login and getting glitched, I’m using standard guest account for now being that’s it’s a new launch

Also, found out on some games soft reboot, most actually, before I play avoids crashes

[fervent ridge]

Not sure who I talk to but I just started, bought the $30 starter pack, got charged for it and then it never showed up in my inbox

[raw juniper]

@fervent ridge Rise ticket asap to support in game.

[fervent ridge]

Thank you Sezzy, didn’t realize I could do that from the game itself

[waxen dust]

@raw juniper where and how?

[crimson cosmos]

Can you move the refresh button from the proximity of x button. I have just accidentally been charge gems for refresh when I was trying to leave this screen.

Has this been done on purpose?

[weary shore]

@fervent ridge I’m not a GM, but I’d wait 4 hours is the usual for cash purchases for mobiles, some have taken 12hrs 🙄

@fervent ridge unless it states differently

@crimson cosmos yeah noticed that too, I think it was purpose 🙄😒

[raw juniper]

@waxen dust

[waxen dust]

Woo i am so ignorant😅

[raw juniper]

i try to help. :)

@waxen dust And what is rian posted battle victory with minus score not bug the result is ok.

[waxen dust]

How come? Is there any explanation?

[foggy locust]

Guys this champion seems to use its combust skill even when no one has any poisons on auto this is a bug because it makes it so that she practically looses a turn and does nothing, perhaps they should add atleast some basic damage to the skill so that it does something besides pop poison. Like karams rot away skill.

[silver hull]

That is not a bug. That is the draw back of using auto. If you want optimised spell casting u need to do it your self

[silver hull]

Not sure this is bug or a technical issue but it started for me approximately 8 hours ago and keeps recurring every 2d or 3d battle. I get disconnect on the 3d wave of the battle in Campaign, Dungeons, and Clan Boss. Put in a ticket in game but figured maybe post here as well. I have checked for updates, unistall/reinstall, tried manual battles versus auto battle and get disconnected still. Error code I get is as follows:

ViewModel [ViewModelExceptionWrapper "v":BattleViewContext][ClientLogicException "I":Generic_KeyNotFoundInDictionary "f":False][v1.5.5 um806256 792627 s06 UTC Date and Time]

[raw juniper]

@waxen dust Its comn from atk and defense in same time in arena and the game calulated the result.

[waxen dust]

Oh it is not separated

[raw juniper]

@waxen dust in that case thats what happened.

[waxen dust]

Okay thanks

[silver hull]

Is this a known bug? Or am I missing something?

Got it on 5/6

[lusty fjord]

Need 4 level champion bro

[silver hull]

The gear has to be level 4. It’s stuck on 5/6 so it did not count 1 gear piece

[lusty fjord]

Lol sorry , you got to put them on 0 level , after that to upgrade to 5

[prime perch]

@silver hull the artifact needed to be under level 4 when that mission started. If you have another rare support champs just equip them with one life artifact and upgrade it to 4. Must be equipped first before you start upgrading it.

[silver hull]

@prime perch ah think it went wrong there. Thanks, no rare support at the moment so will have to wait till I get one.

[prime perch]

If you have the silver you can always remove one piece and equip another

[silver hull]

Didnt think about that. Got it done, Thanks alot!

[prime perch]

Great! Glad to help.

[silver hull]

would there be a reason the dev do not respond to my ingame tickets or on this forum? They just keep closing them without any response

[raw juniper]

@silver hull Your in game ticket already closed?

[silver hull]

yes

[alpine oak]

Iam new the game

[next vine]

Me to

[raw juniper]

@alpine oak @next vine check out channels ask from community. Sure welcome here.

[next vine]

@Sezz
@raw juniperadd me

[raw juniper]

@silver hull Please check your phone do you have enough free memory storage when you play? What phone do you use?

[silver hull]

I am on PC using BlueStacks..had no issues whatsoever until 2 days ago when I got Zavia. If she is in my party the game disconnects when her third ability is used. When I remove her from the party all works well.

[prime perch]

Sounds like the bug they had with steal buff abilities. So it's the ability that deals all poison damage at once right? Definitely sounds like a real bug, I'm surprised you never got a response, unless they already know and are working on it.

[silver hull]

yes it the deal all posion damage ability

As I have tested it multiple times..if I include her in the party and go manual battle instead of auto..then do not use the third abiity..I stay connected..so the issue revolves around the mechanics of the third ability

[alpine oak]

Hi

[topaz silo]

Help ! What am I doing wrong?

[silver hull]

has to be percentage not just the straight number

[topaz silo]

Oooh

Thanks 😪

[raw juniper]

@silver hull That issue already known with buff.

[severe parrot]

Hey

[worn vessel]

Is there a player report? Lol

[warm bough]

@worn vessel Wow that's quite a few words

At the moment there is not player report but I'll take it to support to get him banned

[worn vessel]

K thanks lol. He went on to threaten to kill us but we just laughed at him

[quaint crest]

How about Jotuns hp burn that almost never works on cb.. is that a bug or should acc be like 500+?

[waxen dust]

@quaint crest same here..

Is it normal to get two legends in a row?

[crimson cosmos]

Yes

[jagged warren]

Is the game working ?

[glacial timber]

connection issues?

[fallow gorge]

I’m having them

[jagged warren]

Won't sign in

[jovial jolt]

+1

[craggy siren]

servers are down

probably crashed

[nimble gust]

Yup me too

[jagged warren]

Roger that, thanks

[craggy siren]

just stop trying to relog so they have an easier time fixing the issue

[jovial jolt]

never XD span reconect

[craggy siren]

lol

[wicked badger]

Good I'm not the only one lol

[waxen dust]

It might be due to those legend cheaters/abuser🐳

What would happen afterward? Server down when opening ancient stone

[crimson cosmos]

Lol

[tacit radish]

No arena reward?

[prime perch]

I got mine

Check inventory to see if you have new gear

[tacit radish]

Ah..
Haven't check the inventory..
Checking mail and arena don't really get anything

[prime perch]

It would just go automatically to artifacts. It's never in mail or arena.

[waxen dust]

From 3, after server down, it become 1

<@&550640575888621569> help please

[tacit radish]

Your champions are increasing by 2

You probably had summon it during the server down

Probably check it @waxen dust

[cosmic depot]

Hi, I'm sorry to disturb, but during the server down, I was taken my arena reward chest. So, when the site was back, no chest at all and nothing nowhere... Could you please help me?

I'm French, so, sorry for my bad English...

[waxen dust]

@tacit radish so i got 2 put of 3 while i opened 1 when server crashed?🤔

@cosmic depot let's report it to support

In game

[cosmic depot]

Where could I made that, please.?

"in game"

In forum section? Would you please help me to find out?

[waxen dust]

@cosmic depot click you profile pic at home position. From there you can find support button

😂

Sorryu

[cosmic depot]

Thank you Nibiras. Good night 🌃

[tacit radish]

@waxen dust well. I don't really get what you mean.
But as I see, you have 3 blue shards and 73/80 on champions
After the server down it became 1 blue shard and 75/80 on champions

I assume you open 2 blue shard and got 2 champion

[elfin thunder]

@waxen dust See below :p

@tacit radish You the mvp!

[waxen dust]

@tacit radish yess

[waxen dust]

The problem was I only click one yet I got two😁

[lone iris]

Lol

[waxen dust]

Maybe the server assumed/registered it as two times 😊

[radiant abyss]

Hey, nice game, but cant make progress towards the mission that needs me to upgrade life artifacts

Still 0/6 after farming an extra set and upgrading it

[dreamy steppe]

Are they equipped to a rare support

[radiant abyss]

The mission does not state that as a requirement

[dreamy steppe]

It did when I did it

[dreamy steppe]

Did they start at 0 or below 3

[radiant abyss]

Im stuck now and cant progress

At 0

[dreamy steppe]

Hmm try equipping them to a rare hero

Rare support hero

[radiant abyss]

Thats gonma cost me like 120k coins so no thankyou

[dreamy steppe]

Are they already equipped to some1

[radiant abyss]

I tried upgradin unequipped and equipped items

[dreamy steppe]

And they all belong to the life set?

[radiant abyss]

Yes

[dire ocean]

@radiant abyss you have to equip them at 0 to a rare chmpion with I think it was atk or support (it says it when u tap the mission) and it worked for everyone who came here no matter how often they said "I tried that already"

[radiant abyss]

Then the mission tooltip is wrong

And should be fixed to state that as a req

[dreamy steppe]

Have u clicked the misson or just gone via the first piece of info?

@radiant abyss

[radiant abyss]

Ahh

Well

Uninstalling then

Cant afford to swap equipment on my only rare support

[dreamy steppe]

Most games show a short tooltip then more info when clicked or interacted eith

Grind some silver out

[radiant abyss]

Great game, will return when they take away the silver cost on equipments

[dreamy steppe]

Alot of games have it. And considering you can farm 20k in a mere 10 to 15 energy

[elfin thunder]

Silver is by far the easiest commodity to earn in RAID. The cost is there to help players make informed decisions about which artifacts do they want to invest in 😃

[dreamy steppe]

^^^ it is a hindrance while learning but gotta learn somehow

[karmic oxide]

Hey guys and @elfin thunder found a serious bug when in Clan Boss. I used Kael and Karam. When I had too many Poison Debuff on the Boss and then wanted to use Karam's last skill, I always get disconnected.

This happaned 2 times in just a span of 5 mins

I relogged in and did the same Combo

Wasted 2 Clan Boss keys 😅

<@&550640575888621569>

It's because of this skill 😅

[elfin thunder]

after how many poison debuffs does this happen? any number or 5 plus?

[glossy basin]

connectivity issues, connectivity issues, connectivity issues and not just at reset. Often all day!!!

[karmic oxide]

@elfin thunder at the very start of our 2nd turn, once I get around 6 or more poison debuffs. But I cant really tell because the 1st time I use the 3rd skill, it crashes.

I havnt tried using the skill without poison debuffs on the boss.

[elfin thunder]

@karmic oxide try it with one or 2 poison debuffs. lets see if it happens or not.

maybe the damage from removing too many poison debuffs is not being processed and results in a crash

[karmic oxide]

@elfin thunder will do, but will sacrifice another key for that, will try once my key refresh

[elfin thunder]

yes plz.

thanks

@karmic oxide ok so this is cz of toxic set not interacting correctly with Karam. Remove toxic set and then see if this bug recreates itself

[karmic oxide]

@elfin thunder Thanks for the help. 😃

[elfin thunder]

@twin ocean this is RNG not a bug lol. we all pray to get this challenge done

[elfin thunder]

:D

can feel the pain bro

[glossy basin]

How do whales even stay in the game. Please tell me this has been addressed in upcoming update.

[twin ocean]

whales only collect legendary

[restive crest]

Legendary borders on Common artifacts happens a lot in Market.

[radiant lichen]

it's not legendary, it's unclear what it represents

I've been told it means they have "good" stats, but that doesn't seem to be true

their price often seems to be unusually low for their quality, so it might be a sale

legendary artifacts aren't even in the game yet

[restive crest]

That’s why it’s a bug.
It has the “border” of a legendary artifact, when it’s not.

Am I missing something here...?

[silver hull]

it refers to the rarity of the champ, not the gear

[radiant lichen]

but that's what I'm saying, that isn't the legendary border. It's not a bug as it occurs intentionally and has for a long time, they've just been very unclear what it actually means

[alpine oak]

😭

[radiant lichen]

and as I recall, that mastery requires you to actually upgrade the gear

if you have gear over +4 and just equip it, it won't work

you need to actually upgrade them to +4 once you get the mission

[alpine oak]

😭😭😭😭😭

[restive crest]

@radiant lichen okay thanks!

What about this one???
I’ve placed the Decrease Defense debuff before completing Stage 5 and still haven’t completed the challenge.. I even tried on Stage 4 (since I thought “before completing Stage 5” could have a double meaning) but still no success..

Omg never mind... I’m doing this in Arcane Keep and it says to do in Force Keep.. so much energy down the drain lol.

[radiant lichen]

haha I was about to say you're in the wrong keep :p

[wispy oriole]

Lol

[old cairn]

Hey guys. Only been playing a few days. Im have issue w the progression mission that says upgrade 6 offense arts. On a Atk rare champ. Ok so now i got like 3 champions that are atk and they all have lvl8 or higher artifacts on them. Why havent i got past that mission yet

[radiant lichen]

I think you have to put them on the champion and then upgrade them to the +4 while it's equipped.

[old cairn]

I did do that. From the start im getting behind in the missions cause its just not registering

Kael is my leader has had same epic gear since day 1. Every piece is at lvl 8 or higher.

[radiant lichen]

Yeah but you have to do it while the mission is active.

If it's already on and above +4 it won't count.

They don't seem to have tracking future mission progress for all missions.

If you accomplish the mission before you get the mission it won't register.

[old cairn]

Im gonna go back and round up new gear and try it again. I just summoned a couple new rare champs that i can use

I had that same thought right before u responded . Thx ill let u know in a few .

[radiant lichen]

Let me know if it works, it's come up a few times lately.

[old cairn]

Yes it worked. Thx. It makes sense now. A little confusing at first cause its so simple of a task lol

[radiant lichen]

It's not intuitively worded for sure.

Glad it worked.

[final river]

I have a Bug report, the game crashes a lot during the loading screen, any loading screens. I’m playing on an iPod touch 6th gen iOS 12.1.4

[elfin thunder]

@final river try changing internet connection from wifi to data and vice versa

[gleaming reef]

This a bug?

[plucky coral]

no i think its just rounding

you need more exp

[tropic kestrel]

I have a problem with mission

6 Artifacts 4+ level upgraded but didnt count as mission progress

[nimble gust]

Did you upgrade them before you got that mission?

Because I think it only counts on artifacts after you get the mission

[tropic kestrel]

Thats bad, cuz i will need to spend 100k+ silver Just to complete mission

To refit Artifacts and upgrade again

[plucky coral]

i dont think they need to be equipped

just farm new ones and upgrade them in the storage

[elfin thunder]

refit.yup

[tropic kestrel]

Just tried to upgrade one, didnt work

@elfin thunder dont have so much silver)

[elfin thunder]

oops. all aboard the farm train choo choo!

[tropic kestrel]

You should add condition checks in next release, thats confusing for New players

[radiant lichen]

yeah it's confusing, but you need to equip all the level 0 pieces then upgrade them to +4 while they're equipped, and it has to be done while the mission is active

[final river]

How do you create a new game? I need a fresh beginning

[raw juniper]

@Greaveracc#6556 register new plarium id after log out from existing game session and start new one the next bind again.

@final river

[shell flax]

Theres a bug that after the selling of new artifacts and switching back to old artifacts, some are automatically selected. I just sold all of my life equips due to this. We need a lock function

[quartz owl]

So, I got a little issue with the game - I've lost two clan boss keys due to the game stopping.

[digital path]

it may be intended, but it's very annoying and possibly a bug. if you are progressing through campaign you have already done with a group and enter a new act, your group switches to the last group you used in that act instead of staying with the group you were using

[acoustic fog]

ok thank you

[rocky mortar]

Seems to be a bug where the more I spend the more expensive the packs r that get offered to me. For some reason I no longer Get offered the cheaper better value packs. Is this working as intended?

[shut forge]

maybe already reported, but when I rank up a player using the same player for material cards, it should also skill up the player. I just wasted 3 material cards on this... 😦

[silver hull]

@rocky mortarwhat rank are you? That might have something to do with it. Would makes sense. They wouldn't keep offering that low packs for high players. Thier would be no money gain for the developers. But that's just my opinion.

[rocky mortar]

It's not based on rank. The fact is the cheaper packs have been proven Time and time again to be better value, heaps of posts abou tit in the old discord, seems they ran away from the issue and started this discord without answering the huge community on the other one.

Now not necessarily would it be counter intuitive to offer cheaper packs. Ppl will be mor einclined to buy cheaper packs regularly than expensive packs every now and then. But that's just my opinion anyway

[silver hull]

@rocky mortar :3 I appreciate your feedback and your opinion as well :)

[vestal sentinel]

@shut forgelevel up and skill up and rank up are all different things you can't expect to get combined effects .

[subtle ocean]

Hi can we stop this? thanks. Bye :)

No but really this is happening more often than it should

[worn cloud]

I've been having that too. A lot

[elder sentinel]

Hi i wanted to ask in the new vid in the youtube channel i saw the player gets multiple items once he finished the lvl why don't we have that or will that be coming soon

[silver hull]

think it's only on normal, when you fist clear a stage boss

*some of the stage bosses

been waiting to get that amount of loot since, and i'm almost finished with brutal... #iamdissapoint

[radiant lichen]

some stages in normal when you clear for the first time will drop entire item sets

but it's a one-time bonus

[elder sentinel]

Hmmm but in the dungeon that wasn't the case

[copper notch]

Need bugfix many people can't start the game!

[plucky coral]

still havent seen an ancient shard in market since the summon event

[desert wedge]

Haven't either for a long while. But one just dropped in red keep.

[umbral blaze]

Just came to report can't get any missions completed think it's bugged for me lvl 34 atm :)

[idle eagle]

New to the game used Gameranx link and only received silver and not my epic champion. Others have had the same story

[turbid scarab]

@idle eagle Yeah

[raw juniper]

@idle eagle what is this link?

[inland oxide]

Think septimus leader skill is wrong

They did his leader skill wrong!

Nuh!

[raw juniper]

@inland oxide why you thinkn that?

[inland oxide]

@raw juniperseptimus is a 5 star, bro his leader skill is weaker than a natural 4 star

Kallia is a natural 4 star and hers is stronger

Also septimus is the only one with 23 percent for all attack

Honestly think they screwed it up

[raw juniper]

@inland oxide thank you for your report we will check that skill 👍

[wicked badger]

Any idea when the relogin error will be fixed? I keep losing my rewards and my energy because of this. Example, just did a spider stage, completed it. When the characters turn and raise their hands, it disconnects to the relog and I dont receive my items, and the energy for the stage doesnt return.

Has happened multiple times, saw people complaining about it. I kept quiet to not flood with same issue.

[slender pagoda]

Hello

This is actually not a bug report

It is a payment report

Can I write it also here or there is an extra page for it

[raw juniper]

@wicked badger Are you reported to support?

[slender pagoda]

Yes I did

Still no answer

I spent 109 Euro to get 1 yellow splitter, 1 pink splitter, 5 epic book and 3200 diamond

But I've just got only 400 diamond

Sorry my fault, u were asking to giggler

[raw juniper]

No problem :) When you reported?

[slender pagoda]

This morning 11 :48

Almost 4 hours ago

[raw juniper]

Please be patient our support will reply soon :)

[slender pagoda]

Hope so :D

[quaint crest]

They dont fight just stuck

They are just standing there

Cant even leave the battle

[jagged plinth]

They agreed on alternative battle

Whoever blinks first, loses

Just be patient

[quaint crest]

Lol

[winter mural]

You solved the french problem of traduction for the crit rate in the character panel, but it continue in the items where

[lavish magnet]

La traduction est déjà demandé 😃

TKT

[winter mural]

Okay

[desert wedge]

@winter mural what is the problem?

[lavish magnet]

Translation

That was a Crit Rate %

And in french it's mean Crit Damage

[naive ginkgo]

loool they fixed half the problem... i turned the game in english just for this bug.

@CCB lool the item may boost Deg C. But in the stats it will boost Taux C. .... lol

[lavish magnet]

J'ai fait pareil @naive ginkgo terminé les erreurs au moins ahah

[wicked badger]

@raw juniper next time it happens I will report it

[silver hull]

yo so i just completed a mission but it said i didn't even though i met the requirements. its annoying bc its a progress mission. it is upgrade 6 life artifactss on a supprt to lvl 4 which i have done. can someone help?

[umbral blaze]

Same bug for me cant do any missions and am a lvl 35 account

[silver hull]

it really needs to get fixed bc i just started yesterday and i cant continue progress missions

[plucky coral]

did you upgrade it to level 4 before or after you equipped the champion?

[silver hull]

after

[plucky coral]

is the progress bar like 0/6 or something?

[silver hull]

yeah

0/6

[plucky coral]

the life artifact as in the +15% hp set?

[silver hull]

yeah

and it is on a support rare

[plucky coral]

ah, strange. i dont remember having any issues with it

[glossy basin]

Bellowers ascension is taking epic quality starting mats compared to all other void rare.

[desert wedge]

@glossy basin yes that's one of the few rares using medium ptions right from the start. I tjink i had another but can't check once they're ascended so i don't know which.

[wicked badger]

@raw juniper reported it.

Two different errors. I been trying to do spider for progress mission only to lose my energy, and end of battle drops, and not get credit towards the progress mission.

[neat epoch]

Hi, i want to ask about Ironclad pasive skill. It is intended to trigger only once per round?

[raw juniper]

@wicked badger are you already reported to support in game?

[copper mulch]

All my reserve attack gear disappeared, this included a rare body lvl16 and art %. Also feet lvl12 epic att%

Was maybe 4-5 other peices as well. Lot of work went in to those 2 prices was literally about to put them on athel.

[raw juniper]

@copper mulch Are you reported to support?

[copper mulch]

Yes

[raw juniper]

@copper mulch great soon they will replY

[copper mulch]

Thanks

[wicked badger]

@raw juniper yes last night

[copper mulch]

This could be the issue Ref Flag points it out.

Have noticed this but never lost gear, now I have.

[copper mulch]

@wicked badger yeah this has happened to me support where no help unfortunately.

[wicked badger]

@copper mulch smh, I uninstalled, maybe a fresh install will correct it.

[junior pawn]

I cant seem to claim my weekly price, anyone knows if i can still claim it?

[neon zenith]

This just mean you already claimed it

In 2 days it's gonna reset

@junior pawn

[elfin thunder]

@neon zenith You the mvp!

[neon zenith]

Why is that?

[elfin thunder]

OR..maybe he hasn't. Let's see what he says

[neon zenith]

Im new on this platform.. I didnt know i was in bug report lol

[elfin thunder]

khe khe. happens

[native sluice]

If you have artifacts equipped on a champion that you use to upgrade it seems like you lose all your gear. Is this right? Lost an epic 16 lvl ring

Can’t find it

[radiant lichen]

Yes, any gear on someone you sacrifice is lost.

[junior pawn]

@neon zenith i really thought i havent claimed it yet... but now i am really in doubt 😦

[elfin thunder]

then it must have been claime 😉

[junior pawn]

Yea i guess so... thanks for the help though 😅

[kindred sparrow]

Not sure if this is a bug or a feature 😃 I had a full 5 star epic set on one of my heroes then I used him as fodder to rank up another hero. Now all those items are gone.... I would think after a year of being out there would be a warning message? Cost a lot of $$$ for that set lol I'm going to miss it 😦

[stuck saffron]

Its like thag, there should be a warning prompt

[glossy basin]

Need a lock function for gear badly.

[lucid sluice]

Not sure if a bug or intentional but he also puts the buff on self, when no hero left, making him unkillable

[silver hull]

Not a bug. Why are you leaving him as last to kill? He can be beaten 1v1 by many characters as well

[radiant lichen]

he's not unkillable, he's just tough

I can easily nuke through it, if you're not strong enough to get through it, it's not a bug, he's just stronger than you

[lucid sluice]

It doesnt matter if I can beat him or not, description clearly says on “an ally”

Also he was lower level than my heroes, so its not about strength. He was regening faster than my executioner was cutting him.

[radiant lichen]

a lot of people count as their own ally

most, in fact

buffs placed "on an ally" can almost always be self-placed

and there's more to strength than levels

I don't really see a bug here.

at worst, it's imbalanced, though I completely disagree with that

but it's functioning as intended

[lucid sluice]

Well, fair enough, but I let developers decide. My side is to bring it to their attention, its for them to see if its an issue or not. @radiant lichen

[copper mulch]

Paragon has an ability that for ally's but can cast on self. Similar situation self last kinda deal.

[sweet cave]

Hey guys girls Is also available in German???

[narrow kestrel]

What do I do if I won a hero from a mission but never got it?

[radiant lichen]

it's probably in your inbox if your hero inventory was full

check there

[narrow kestrel]

@radiant lichen thanks I'll look there

That's where it was!

[lyric tinsel]

Is this intentional or a bug? My friend had the $50 pack pop at level 30 yesterday and mine just popped but is a different pack for $100?

[radiant lichen]

based on spending habits

you've probably spent more than your friend

[lyric tinsel]

Interesting. Fairly certain I have not but I'll ask him, thank you.

[kindred sparrow]

ouch the 50$ is a much better deal. Sorry you got a 100$ deal instead

[silver hull]

For level 40 I have got a worse than the one you got for level 30! lol

Your friend’s pack is amazing!

[kindred sparrow]

THis game is so weird with IAP. They could double their profits if they didn't offer dumb packs. Also the in game shop is a complete ripoff who would spent 100$ on 5 void shards? Make it 80 for 10 Void and I guarantee people will buy.

[silver hull]

Yes. It seems that there are a few good deals. Who knows what they are thinking!

[kindred sparrow]

I'm holding onto $$ right now HOPING they offer me something lol.

guess i'll spend it elsewhere

[lyric tinsel]

He's actually spent slightly more than I have, so it seems really odd and I won't be buying that knowing that he got a significantly better pack value wise at a $50 cost. =/

[hot lance]

Is this a known issue? Sometimes claiming daily quest says it rewards me with Full Energy even if its not the 5arema quest

[elfin thunder]

have you checked if it actually increases you energy? if no, then it must be a visual bug

[glossy basin]

It’s getting really cramped in here. Where is our inventory space?!

[hot lance]

It doesn't @elfin thunder

Just visual bug

Still annoying though

[desert wedge]

I'm with @glossy basin ! We need an increase of inventory and vault space urgently! 200 each would be way more in line with the game.

[glossy basin]

I mean I'm not even going to buy a 10 void pack! This is madness @desert wedge out of all the hundreds of app games I've played, I can honestly say I've never seen this problem before. Crazy!

[desert wedge]

I've seen it in Legendary Game of Heroes, but storage space hard limit would be raised sometimes with updates. Gems of War gives you unlimited storage space for your toons...

[glossy basin]

limited sure but it's always inline with a large base vs heroes in game and does get expanded as the game progresses. Hope it's soon man.

[desert wedge]

200 hard limit for a game with 300+ heroes is dowright ridiculous.

[glossy basin]

I need space for my fodder as well. opening all these greens and leveling them takes some space.

[desert wedge]

That's why Im saying 400 at least. So you can at least keep one of each of rares and up and still have space for food

[glossy basin]

perfect! = ) works for me.

[desert wedge]

Paying gems for expanded space is a bit of a scam but i can live with that as long as you can end up with a decent total space.