community-support

[charred imp]

Yep 83%. Tarkov is using around 45%. I can’t tell what’s using it other than that

[quiet summit]

And your frames are less than 10?

Is it steady?

Or is it only dropping

[charred imp]

dropping. I’m usually at 60-90 FPS but with constant drops and long freezes

[quiet summit]

I would reset any settings on your nvidia control panel for the game

And reset your Tarkov game files (You can revert if this doesn't do anything)

Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Move Game.ini & Graphics.ini to your desktop (Or somewhere you want to keep backed up)
Then go to your launcher and verify integrity

[grizzled badger]

I'm still running into the same issue went to uninstall to reinstall but still was denied

[slim spruce]

an antivirus is causing this problem

Also, what error when you tried to uninstall?

what does it look like?

[grizzled badger]

Access to the path 'C:\Battlestate Games\EFT\EscapeFromTarkov.exe' is denied

[charred imp]

how would I revert? manually?

[grizzled badger]

i have all my anti virus shut off

[slim spruce]

A windows error or tarkov error?

[quiet summit]

Read under that message

[charred imp]

ah sorry lol

[grizzled badger]

yes

[slim spruce]

which one?

launcher error or windows error?

[grizzled badger]

the .exe is a window error i believe

[slim spruce]

can you show the error?

[proper ivy]

yo idk if u remember me saying my friend cant loggin and he sent an email like u told me to and still no reply man

[grizzled badger]

uninstall error

[slim spruce]

did you reboot since turning off antiviruses?

and white listing the game and launcher folders?

[grizzled badger]

yes

[quiet summit]

Unfortunately account support you can only wait for BSG if you've tried the fixes on the forums.

[grizzled badger]

this is the launcher error

[slim spruce]

is it still installing?

stuck on that page on the launcher?

[grizzled badger]

negative it ends or keeps giving the same error

[slim spruce]

abort the install and then reboot and uninstall it if you can. Then use the manual install method in the pins here.

[tough breach]

@slim spruce the waiting season start is still happening

[grizzled badger]

it finally worked ty guy

[slim spruce]

Ok good

[slim spruce]

This is an old bug. ALT F4 and rejoin.

[stark rune]

Game keeps shutting down after raids after recent update

[tough breach]

i did

[slim spruce]

Do you have any VPNs on?

[rustic estuary]

Mhm after a day of waiting for interesting reply from support about ym account haha

Got* not for

[tough breach]

yes'

[rustic estuary]

"send us a screenshot that you cannot recover your email" even tho I explained my situation,about phone and authenticator. Added xsolla receipt for purchasing game and sending email from original email which was in account haha

[slim spruce]

Disable it as that is probably the cause.

[slim spruce]

They are most likely asking for proof from a support agent or something that you can not recover it.

Like a live chat.

[rustic estuary]

Does Gmail have that option?

[slim spruce]

"Method 2: Talk via Chat support:

This is another very easy and convenient feature offered by Gmail. Let's see, how you can directly connect with the Gmail support executive via the chat support feature.

Again, visit the Google support web page via any web browser.

Now, choose Gmail product from the list.

After then, tap on the 'Chat' option.

Wait for a minute and talk to the Gmail support executive over the chat."

[rustic estuary]

Oh I never knew that, thanks for info!

[coral cosmos]

so with turning basically everything off (closing discord, web browser etc)

i got 72% ram usage when loading into a raid

[quiet summit]

Didn't BSOD right?

You need to monitor under normal usage

[coral cosmos]

nah, with discord on its up to 74%

[quiet summit]

What you normally have open

[coral cosmos]

so i'd imagine with the browser open it goes past 80%

[quiet summit]

Yeah could be ram usage

You may try a pagefile size on your SSD if you would like

[coral cosmos]

damn wish i could

[quiet summit]

Your PC functions normally with it being max capacity?

That's wild

[stark rune]

anyone else?

[slim spruce]

Make room on C. That is the cause.

wait

[quiet summit]

lmao that emote is good

[slim spruce]

[coral cosmos]

weird cuz yesterday i still had like 3-4gb free

[runic dew]

where did my gunsmith part 13 go to lmfao

[knotty cloak]

me when wiki exists

[runic dew]

kk

[coral cosmos]

new issue, dunno if its server side or me

can't connect into the raid, just keep getting this

[grim meadow]

That happens when I'm trying to apply the new update. Never happened before. Should I be concerned? A friend of mine also got this.

[slim spruce]

which antivirus?

[grim meadow]

ESET

[slim spruce]

ignore it, it is a false positive. You could submit the file to them for more info if they support doing that.

[grim meadow]

Thank you

[slim spruce]

You can white list the game and launcher folders to avoid this

In ESET and in windows defender

[grim meadow]

Noted

[coral cosmos]

i just cant load into the raid

tried using phone internet

just keeps disconnecting me

[slim spruce]

When did this start?

[coral cosmos]

just now, 5-10 minutes ago

last raid i was doing fine till like 10m then i got disconnected and someone killed me, and now i can't join this raid at all, keeps disconnecting me

[slim spruce]

reboot your PC and also try rebooting the modem and router by power pulling for 15 seconds if it still happens

[compact egret]

anyone know how to fix this

i pressed repair and it didnt do shit

[slim spruce]

White list the game and launcher folders in your antiviruses (or windows defender), reboot, and repair again.

[jovial frigate]

I got this issue earlier today. My antivirus marked this file as a trojan https://i.imgur.com/HcyAur3.png

[night quail]

lol seems to be a problem for other people than me also- why did the update make the game get flagged by antivirus (eset in my case)?

[compact egret]

idk

[slim spruce]

what antivirus?

[jovial frigate]

ESET. it only occurred when it tried to update today

[slim spruce]

White list the game and launcher folders in ESET and reboot and repair.

[jovial frigate]

I didnt have to do that. it looks like I can still launch the game. It is just that that one file got deleted and marked as a trojan

[night quail]

wth mate my launcher just proceeds to verify and repair and when I press play it tries to but never launches

endless loop but didn't try to whitelist it yet for ESET

[compact egret]

i also got eset doesn't work with me

[sweet storm]

does anyone know a fix for this

I've cleared my icon cache and verified 3 times and items still randomly become blank

And I've re-installed on 2 different drives and still icons randomly become greyed out or TV fuzz

it just started this wipe for me, last wipe I never once had this issue

I have to manually delete these corrupted icons regularly

[slim spruce]

Please submit a bug report about this in the launcher.

[sweet storm]

I did

[slim spruce]

Then I would suggest white listing the game and launcher folders in your anviruses, especially windows defender.

And reboot.

[sweet storm]

I don't have an anti-virus and I have defender disabled completely via regedit

[slim spruce]

I'd reinstall the graphics driver with "clean installation" checked in the custom install option ("factory reset" for amd).

[sweet storm]

It might actually be the newest Nvidia driver I just installed

let me try rolling back

[slim spruce]

the reinstall with clean installation should fix, otherwise roll back, yeah.

Always do clean install

[night quail]

lol

[sweet storm]

If the nvidia driver is causing this they need to fix this on their end though, I might just wait and see what they say in my bug report first. It only happens once in like every 20 raids

One of my friends also has this issue

So it's not a me problem, multiple people are having these icon problems

[slim spruce]

it's a known bug

[sweet storm]

must be driver related, I regret upgrading now :/

[charred cosmos]

i got this problem too

ESET antivirus blocks the executable

[jovial frigate]

I simply submitted the file to ESET for analysis. Whether or not it is a false positive, I'm not really taking a chance.

[ocean wing]

There a reason why my game would run fine for like a day, using ~70% GPU, but then just revert to using 100% cpu and 20% gpu in a day or two? I haven't changed any settings...

I upped it to ultra setting the other day to jump from 50 fps avg to 100 fps average, but now I'm back down

[slim spruce]

Only on lighthouse?

[ocean wing]

No... but especially lol. But that 100fps I would get was on lighthouse

[narrow idol]

anyone else having this issue?

[slim spruce]

False positive on ESET

[narrow idol]

ok how do you/I know it's a falso positive? no info on the net on this error

[ocean wing]

because tarkov isnt a virus

[narrow idol]

tarkov is a depression

[long pelican]

seems like EFT is accessing files it shouldnt

[charred cosmos]

false positive sounds like last words 😄

[jovial frigate]

it is a variant of Win32/AddUser which more info can be found here https://www.microsoft.com/en-us/wdsi/threats/malware-encyclopedia-description?Name=Trojan:Win32/Adduser.A

[slim spruce]

It is accessing a tarkov file

[jovial frigate]

That log is saying that that file is the trojan. or rather, it detected the trojan in that file. still possible to be a false positive though

[long pelican]

file might be used incorrectly then idk

[narrow idol]

so a false positive trojan?

[ocean wing]

is there a fix to permanently have it use gpu, or just like restart the game a few times with the different settings?

[slim spruce]

Since there's only this antivirus with the error, it's safe to say it's a false positive.

[narrow idol]

how tf do you program a game to be trated as a trojan

[long pelican]

however for now all we can do is bypass EFT privileges

[slim spruce]

This happens sometimes with the game, it's not a new problem.

[elder escarp]

sadly a lot of problems happen with the game...

[narrow idol]

any ideas how to bypass it?

[slim spruce]

white list the tarkov game and launcher folders and repair the game as it prompts

[charred cosmos]

or its the only AV that catches it 🙂 idk but maybe it is work for the devs and update the file

[jovial frigate]

you can add the file to ESET's whitelist https://i.imgur.com/thQhrEe.png

[narrow idol]

damn thats sketch, well i hope some devs/programmers wil llook into it

[slim spruce]

You can restore it, that would work.

[narrow idol]

thanks dude, much appreciated

[slim spruce]

Please submit it for analysis so they can fix this.

[narrow idol]

in the report bug option?

[slim spruce]

No, on ESET

[narrow idol]

oh, ok. thanks, I will

[slim spruce]

In the quarantine section you see there, submit for analysis

[long pelican]

not necessarily, what i mean by that is that if a new vulnerability is disclosed it will get implemented in antivirus programs so it might not be implemented in other thus other antiviruses are not detecting it but guess we still have to trust it if we wanna play. Yet i believe its more of a BSG issue doing something they shouldnt or in a incorrect (triggering) way rather than poorly implemented antivirus

[jovial frigate]

TLDR; The only thing you can do is submit for analysis and either accept the risk or wait the long wait

[narrow idol]

well the option to "Submit for analysis" is grayed out for me in ESET

[jovial frigate]

Do you pay for ESET?

[narrow idol]

yes.

[jovial frigate]

that's odd that it is greyed out. You're right clicking the entry?

[charred cosmos]

i restarted PC and it looks fine now

[hollow cove]

where is the best place to find the hard drives for the skier quest because i cant find any

[narrow idol]

yes, and I have repaired the game in launcher several times, maybe that caused something for it to be grayed out

[jovial frigate]

if the file is restored, just navigate to it using the "Submit sample for analysis" tool on the tools main page of ESET instead of through the quarantine page. Otherwise, I have no clue. I was able to submit mine

[narrow idol]

ok so I restarted my PC and looks like tarkov is running, but damn that was sus AF

thanks for all the help tho, really aprreaciate it

[jovial frigate]

👍

[amber tide]

Had the same problem, I just clicked repair and everything seemed to work correctly

[opal musk]

this new update fucked me up i get like 5 frames now and i take 6 mins just to load loot and map

[terse willow]

came here for eset as well, both BSG devs and ESET probably want to look into it. Never had a problem with ESET before in my eight years of using it (except for ACTUAL viruses) so it weirds me out that I have to do this.

[gloomy elk]

Okay I'm not going crazy, someone else has the exact same problem. Yeah I run ESET and I can't seem to open Tarkov, keeps deleting the files.

[terse willow]

there's some way to whitelist the file or the directory, trying to find that now

[jovial frigate]

this. also you can edit your can settings

[night quail]

where do I find the activity log for ESET?

[jovial frigate]

under tools > logs. To see what is in quarantine, tools > quarantine

[gloomy elk]

Restoring the files fixes the issue.

[night quail]

thought it should be there but isn't there- guess I'll reboot the pc aswell

[gloomy elk]

@jovial frigate Appreciate the response.

[jovial frigate]

I do suggest submitting the file to ESET even if you are fine with restoring it

[gloomy elk]

Already did, they better get their ass on it.

[jovial frigate]

It'll probably be a good long while before ESET even figures anything out if anything at all. They'll either file it away in their databases as a false positive or actually find some malware and continue to block the file. If the later is the case, then it is on BSG to fix that

[terse willow]

or press f5 and then do this

[thorny lily]

Tarkov just updated and now game gets killed by antivirus , wtf?

[balmy cedar]

So sad ye :/

[thorny lily]

Is it safe to whitelist on ESET or is Russia hacking me via Tarkov? 😄

[jovial frigate]

I dont think anyone has an objective answer to that

[balmy cedar]

hmm i restored file from quarantene and game started up.

maybe is file loaded only when client boots up

[slim spruce]

what is your ram usage at? And also please change your name to not be invisible

[slim spruce]

It's a false positive. Please submit it to ESET and restore the file.

[thorny lily]

Trust some discord internet dude with my PC security?

[hushed lynx]

https://www.reddit.com/r/EscapefromTarkov/comments/w2vjw5/todays_update_flagged_as_threat_by_eset_antivirus/

[thorny lily]

Trust some reddit internet dude with my PC security? 😄

[terse willow]

it's up to you in the end whether or not to trust it. I went ahead and whitelisted it but you don't have to trust the admin if you don't want to. it obviously is a vulnerable file (I haven't ever had a false flag from ESET before) but I'm sure BSG will patch it next or ESET will get our reports and if it's not a problem, whitelist the file on the program

At this point it's trust the file or don't play the game /shrug

[thorny lily]

Shrug, Cringe, Internet 2022

[surreal crystal]

You could just not play

[harsh oasis]

yes

[neon burrow]

bro can someone help me when i open bsg it says i need to repair and after that i hit play it loads for a couple seconds then closes

[slim spruce]

verify integrity of game files

[neon burrow]

it does that when i hit repair

[slim spruce]

Is your ram or cpu at 100%?

[slim spruce]

white list the game and launcher folders in your antivirus and windows defender, reboot and try again.

[heady reef]

can anyone tell me how i can put the game files into sfm for an animation?

[slim spruce]

reverse engineering the game is bannable

[heady reef]

ill credit the crators and everything

[slim spruce]

No

[heady reef]

oh

[hardy cloud]

Hey, someone knows whats wrong with my game? It starts on the wrong monitor but the right one is selected in settings

[slim spruce]

make it windowed in settings and drag it to your right monitor and then set it as fullscreen again. Restart the game.

[neon burrow]

how do i whitelist in eset

[hardy cloud]

Hmm somehow still starts on the wrong monitor weird

I switched the monitor to a wrong one in the settings and now its on my main monitor, thats weird

[gilded karma]

hey i am having a problem with switching scops when i press LCRL-RNB and even rebining it to P didnt work

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And delete graphics.ini and restart the game.

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

@hardy cloud

[slim spruce]

I am not familiar with the program to answer that.

[blazing crow]

5800x3d is amazing, totally worth the 450 dollars i paid for it

i have a 1660 super, and was 40-60 fps with 1600 af as cpu

right now i'm 100 or more fps in any map

lighthouse for instance, always 100> fps, i play on 1080p

[hardy cloud]

Okay i will, thanks 👍

[hardy cloud]

Yeah its awesome, got it about a month ago and it boosted my fps a lot. you need a good cooling system for that tho. It has high TDP

[zealous cove]

Would ya'll wanna help a bortha optimize graphic setting for a... less than perfect set up?

https://www.reddit.com/r/TheScavLands/comments/w2zrki/recommended_settings_for_a_1050ti_i_built_a/

[gilded karma]

didnt work

[slim spruce]

ingame it is set to the wrong monitor?

[gilded karma]

i have only on monitor

[slim spruce]

oh wrong person

which scope do you have ?

[gilded karma]

HAMR

[slim spruce]

Do you have the delta point separately installed on top?

it's not there by default

[opal musk]

so like i said in eft chat its already on false

[gilded karma]

huh

[slim spruce]

ok hmm

[opal musk]

and i already ran the guru3d

[slim spruce]

yeah no deltapoint

[nova crystal]

Ok. Can someone assist me?
I have bought new Graphics card. Amd radeon 6900 XT.
Since latest patch brought lots of “Optimisation” I needed to change my GPU. So, if before patch I had stable 80-100 FPS , after patch I had 10-30, with fixing it up to 30-50. New GPU with same settings returns me 80 FPS.
I wrote down this info in TARKOV Discord (RU) with all my indignation, because how is it that in order to return the old picture quality, I now need to install more powerful card. It's a mess with optimization. And I got banned.
Now this new GPU shows me artefacts on Lighthouse. Play as sniper 10 minutes and you will receive white lines and the quantity of these lines will increase. So, what should I do? Delete TARKOV?)

[slim spruce]

it needs it on top

[gilded karma]

huh

[slim spruce]

on every map? And what is your ram and cpu usage?

[slim spruce]

buy this and put it on top https://escapefromtarkov.fandom.com/wiki/Leupold_DeltaPoint_Reflex_Sight

[gilded karma]

reallly

[slim spruce]

yeah

[opal musk]

only tryed lighthouse but its even in me stash that it laggs and doesnt load stuff wich has never been a problem for me

[gilded karma]

wtf

[opal musk]

and ram and cpu no idea tbh

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[opal musk]

ill try

[quaint bone]

anyone know how to resolve a multi monitor issue?
Post update, seems as though EFT thinks that my LG Ultragear monitor is actually a HP22F, and viceversa......... so when i go to change the monitor in game settings, keeps reverting to the wrong one> /

[neon burrow]

dog you cant switch sights when theres nothing to switch to. the hamr messeed me up to when i first started playing but you need to fit a sight inside the hamr to swithc

[blazing crow]

Yes, i have air cooling, similar to a noctua

[slim spruce]

Please submit a bug report in the launcher about this first

[quaint bone]

Thanks. Have done so now.

[slim spruce]

So in the drop down menu the names are switched and it always picks the wrong one?

[quaint bone]

Exactly that.

[slim spruce]

Can you pick the other one and does it fix it?

[quaint bone]

It does. Which has been my short term rectifcation. I just wonder about application of Nvidia graphics etc...

[slim spruce]

And it's fine now?

[opal musk]

@slim spruce didnt work :/

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[opal musk]

will try

[quaint bone]

it's working ok. Just wondered if it was a setting on my end that i'd managed to adjust erroneously.....? Or if it will have an impact on my end with graphic clarity etc. the HP is a 'work' monitor....whereas the LG is a 'play' monitor, with much higher refresh rate etc

[slim spruce]

There is a bug in the game that can cause the monitor names to be incorrect. This is probably related to that. It should not affect other applications.

[vivid briar]

I have encountered a weird thing i dont know if its considered a bug but my Eset antivirus flagged one of the games files as a virus and removed it 🤦‍♂️

[slim spruce]

Yes there's many with ESET that have this problem today.

Please restore the file in the quarantine and verify game files in the launcher.

[vivid briar]

well hoping bsg is not putting viruses on our pc's (but i doubt that)

also another question i have heard some breif news that unity is having some problems with Tarkov (is that true?)

[neon burrow]

how do i do this

[slim spruce]

It would be somewhere in the ESET program.

[jovial frigate]

tools > quarantine > right click entry > restore

[neon burrow]

ty

[vivid briar]

wtf tarkov so much cpu

[jovial frigate]

If anyone is curious about the whole ESET thing, https://twitter.com/remyvdnouweland/status/1549421756343091202?s=20&t=O3RVB0jDzp5N21RGQBFvsA
I want to believe this guy is legit. I did google for his linkedin and it looks good to me, but if he is to be believed, ESET is looking into it

Remy van den Nouweland (@remyvdnouweland)

@erik_hallqvist @tarkov Hi Erik, I work for ESET The Netherlands, we are currently investigating this issue. I had the same issue, our lab is taking a look at the code and trying to come up with an answer tonight on what it could be.

Twitter · Jul 19, 2022, 3:51 PM

[nova crystal]

Is there any answer for this issue?
Don’t think that 64 Gigs of Ram and 3950X is a bottlenecking me.

[real delta]

since new update my sound is bugged anyone else having the problem that surround sound doesnt work anymore?

[neat patrol]

Recently when i try to load in to a game, i start hearing the game sounds (wind) then the screen freezes on a frame from a whole diffrent raid and then i get a pop up on my monitor saying searching for signal which means that my GPU either crashed or something happened to it, this is the 2nd time any idea why?

[slim spruce]

This is normal (mostly), the and it sounds like the GPU is losing signal during a time of heavy loading

[grizzled talon]

40% maybe

[slim spruce]

only lighthouse?

[neat patrol]

so is there a way to prevent it somehow?

[slim spruce]

I'd try reinstalling the latest graphics driver with "clean installation" checked for nvidia in the custom install option and "factory reset" for AMD.

[neat patrol]

Ive tried doing that but still the same thing, and i started to get really slow loading times. Before i would load it really quick even with an HDD but now im with a SSD and it loads in slower than the HDD

i hope that makes sense

[slim spruce]

Is windows on a HDD ?

[neat patrol]

no

[slim spruce]

pc specs?

[neat patrol]

gtx 1660 super, i5 9600KF, 8gb ram

[slim spruce]

The 8GB of ram is almost definitely the cause. You really need at least 16GB to play well on all maps.

[neat patrol]

i see

[vivid briar]

tarkov still using an ungodly ammount of cpu even after update 🙏 please fix

[plush escarp]

god damn the mp-18 irons have to be some of the worst fucking irons

[tawdry quiver]

guys since the update i keep getting an error msg and the launcher telling em to repair any ideas?

[sacred cedar]

Hello guys, i have a problem:
today i started launcher and it said need update , i updated it and when i wanted to start a game it said u need to check files , i did check files i wanted to start a game and it says: Warning Game launch impossible, game files integrity is compromized, repair required! ... Can anyone tell me what to do? I did check files already and its the same...

[tawdry quiver]

this is the same problem im having

[hoary thunder]

how do you report a player?

cause a player killed me and there was no name from someone killing me, but my friends killed him, his name also doesn't pop up when you search for a player, his name is SD_AR_TM

cause a player killed me and there was no name from someone killing me, but my friends killed him, his name also doesn't pop up when you search for a player, his name is SD_AR_TM

[jovial frigate]

Do you have ESET AntiVirus?

[sacred cedar]

Yes eset 32

[jovial frigate]

refer to this. all you can really do is whitelist the affected file in ESET if you are fine with the risk. The contents of a file for today's update is triggering ESET to mark and delete the file as a trojan.

[sacred cedar]

Oh lol do you know which file is it , or how to check it which file is it ?

[jovial frigate]

if you wish to restore the file

this should be the affected file

[tawdry quiver]

why would eset show something as a trojan if it wasnt ?

[sacred cedar]

For now im reinstalling the game... Its fiinishing, But i think im gonna try delete this file before opening the game, i mean notdelete, ignore it by eset... But funny thing is ESET didnt notice me about anything werid, just the game launcher itself with its warning

[jovial frigate]

Most antivirus software have a catalog/database of known malware and uses algorithms or even AI to inspect file contents/code against known malware to see if patters or indications of malware emerge from said content. It is perfectly possible for Antivirus to flag something as a false positive.
With that being said, that is a very high level of how it works. antivirus software is often complex.

[naive bronze]

I wish the ESET issue was what was going on with my game. I can get to everything except a raid….. I select any map load it start looking for a match and disconnect with game aborted. Go to reconnect and it says your charter is still in raid. Both pic and scav. I have uninstalled and reinstalled no warning of any kind not blocking g on network traffic just me crafting in hideout

[sacred cedar]

Thats even more weird than my issue with ESET32 / game files

[boreal depot]

adding to that: some/most (nowadays) antiviruses even create a mini virtual machine-like space and run the executables and see how they interact with memory and stuff like that, and if they try to step out of their bounds, they get flagged. Tarkov (supposedly) has some memory leak issues, which would technically be a way of accessing memory outside of it's supposed space, which can be flagged as suspicious behaviour.

this is similar to how a virus would exploit memory to copy itself to parts of the sistem where it wasn't before

[jovial frigate]

indeed.

[sacred cedar]

Omg guys after installation have another issue now...

Thats getting worse and worse hehe

[jovial frigate]

the particular trojan variant ESET is reporting though is kind of concerning though. I sure hope it is a false positive, but if it isnt, then there is concern for system permissions to be abused by an external user

[naive bronze]

Yeah I woke up and closed launcher that was left open last night and reopened downloaded update and issues ever since

[boreal depot]

try using C:\program files\bsg as a path, instead of C:\bsg directly

[jovial frigate]

that is the file that was removed by ESET. You have to restore it

[sacred cedar]

So what u proposing, right now make exception for whole EFT folder and then try to install it again??

[jovial frigate]

well actually, first you need to tell ESET to not delete it by removing it from the scan, but you need to deal with ESET before you are able to launch the game

[sacred cedar]

so i need to now make exception and then install game

[jovial frigate]

yes but you dont have to install it all over again. you just have to reinstall the update

[sacred cedar]

alright let me see

[jovial frigate]

that is if you are willing to accept the file deletion as a false positive

[sacred cedar]

is okay to make exception for c:/battlstate games ? whole folder ? i guess ill try

[jovial frigate]

yup

[sacred cedar]

yea ive set path to game and its checking integrity files, without complete reinstallation again

we will see

after checking files , launcher still ginving me the same error .... i have this exception for EFT folder already set...

[jovial frigate]

click repair

[sacred cedar]

i need to restart pc i guess after making exception?

[prime pawn]

I JUST WITNESS THIS DUDE TEAM KILL 2 OTHER DUDES

jacksonfriend#4673 WHILE ECTRACTING

[jovial frigate]

you might. it doesnt hurt to reset at the very least

[sacred cedar]

i clicked repair it done very fast, now i can click PLAY im gonna try to open the game , before it was opening after repairing and closing fast . let me check arn

[slim spruce]

@stoic river send video proof to #discord-mod-mail

[sacred cedar]

Ok guys officialy I opened the game for now menu is working, i made an exception for whole EFT folder and didnt restart PC, just needed to click repair again on lanucher and it works. So want to say thank you for all helpers, very kind of you,.

Now, please, let me go back to my addiction (eft )

[slim spruce]

😄

[vivid briar]

day 1.5 of asking for high cpu usage fix in game update🙏

[next juniper]

How long is mip streaming disabled for?

[ebon tulip]

I updated my NVIDIA drivers and since then, the game is unplayable

Anyone with the same issue?

[dry kettle]

I’ve been disconnecting from raids left and right with low ping. I can barely play a raid, it just kicks me out ever time and then I can’t load back it

Nothing I do to my internet helps the issue and Alt F4’ing doesn’t do anything either

[ebon tulip]

I personally can’t launch anymore a map and either have 5 fps or get disconnected. Takes forever to load the map and I have a 3070 RTX

[median ruin]

If that’s when it happened, go back to the older driver

https://www.nvidia.com/en-us/drivers/driver-rollback/

[waxen stratus]

My antivirus prevented the game from running, I have no idea why. Gonna try to exclude it, but thought I'd put this out there

[ebon tulip]

Yeah that or installing ad-aware?

[waxen stratus]

Never had problems before this most recent update

Any devs or someone knowledgeable care to explain?

[coarse crater]

Antiviruses shit their pants about a lot of random programs

[median ruin]

My antivirus is chill when I downloaded a Trojan

Non virus? WOKE

[waxen stratus]

I can't seem to find a way to make the game work now, I've tried excluding all of the Battlestate Games folder from detection but it still deletes the file :/

[leaden trail]

anyone know why tarkov's new update isnt working with eset security?

or how to fix it safely?

[steady cosmos]

scroll lol

[coarse crater]

The guy above had the same issue lmao

Just use Windows defender tbh 🛌

[steady cosmos]

windows defender is more than enough unless youre an idiot

[coarse crater]

"Hmm perhaps I will click every link in my spam mail"

[median ruin]

Real

[astral mason]

Hunter quest isnt showing up anyone know why?

[waxen stratus]

That's not a solution

[jovial frigate]

if you trust that ESET is detecting a false positive, go into ESET | tools > quarantine > right click the file in the Battle States Game directory > Restore. Press F5 in ESET and then add it to the ignore list.

https://i.imgur.com/nLzY7Cx.png

[waxen stratus]

That's what I thought I did, am I supposed to exclude EFT.exe itself?

[jovial frigate]

no, just the Battle State Games directory

you also have to restore the file itself since it got deleted.

[waxen stratus]

I'll try it again but I swear that I just did that

Oh ok

[jovial frigate]

yeah, restore it AFTER you set the exclusion, my b.

otherwise, the file will just constantly be deleted

[waxen stratus]

Ok so my problem was that I was selecting C:\Battlestate Games instead of C:\Battlestate Games\ *

The * signifies the whole directory

[jovial frigate]

yup sounds good.

[waxen stratus]

Thanks for the help 👍

[jovial frigate]

No problem 🙂

[hybrid rivet]

Hey guys, is anyone else experiencing random game crashes? Usually it happens every second or third time as soon as I get deployed but just now my whole PC restarted (first time) and it keeps happening immediately when I load in to a map. Before the recent updates everything was fine and I was running the game no problem. Maybe there is some kind of hot fix for this and I am not the only one? Any help is appreciated!

[waxen stratus]

Now here's to hoping Battlestate doesn't become a malware distributor 😅

[jovial frigate]

There was a tweet from a dude who claimed to work at ESET saying that ESET are looking into whether or not it was a false positive. I have to assume the guy was legit because his linkedin profile looked notable

[uncut rover]

I dont have eset what do I do?

I have the same issue

[jovial frigate]

I'd check which ever antivirus you are using to see if it is also deleting the same file, Perat

[vivid briar]

Is everyones game running fine?

[uncut rover]

no

[uncut rover]

aight imma look

[vivid briar]

Game is just stuck on menu

[harsh oasis]

Cpu usually is, idk how to check ram

[jovial frigate]

What ever BSG did, the addition either looks like a trojan to AV or actually is a trojan so..... I'd like to believe the latter

[slim spruce]

Try lowering your settings.

[uncut rover]

I have windows antivirus and it did not detect anything

[cunning depot]

Hello just curious if someone could help i used to be able to run lighthouse perfectly fine but right before the wipe maybe like a few weeks I started getting really bad stutters and freeze almost like it was at 4 fps. I run every other map perfectly fine but when it comes to lighthouse its almost impossible. PC specs: cpu-I7 12700K, ram-16gb 3200 mghz, ssd- samsung ssd 970 evo, gpu-rtx 3080. none of my settings are maxed out and i still have this issue. yes all of my drivers and windows are up to date.

[jovial frigate]

well then I dont know. Try checking the integrity of the game files via the EFT launcher. If that doesnt work, reinstall the game

[uncut rover]

I did all that

[jovial frigate]

then what exactly is the error you are getting? just that the launcher says the integrity of the game files have been compromised?

[uncut rover]

I cant join a raid it just crashes after todays uppdate

[jovial frigate]

that's not the same issue as the ESET stuff. I don't know what is going on with that

[uncut rover]

wellp rip

[slate torrent]

I have an AMD build (Ryzen 7 5800x, Radeon RX 6600XT, 32gb RAM 3200MHz)

Whenever I shoot my gun my game just freezes for about 1/4 of a second. And when I try to fire full auto it just freezes completely. I've tried lowering settings and clearing cache and nothing works :(

Anyone able to help?

[uncut rover]

anyone else have the same issue??

[pale crest]

does anyone know the exact file with the presumed false positive?

[jovial frigate]

https://cdn.discordapp.com/attachments/521614489884295169/999057157943197736/unknown.png

[pale crest]

thank youj

i cant find any information on the virus itself too

[wispy stratus]

I have integrated graphics on my computer but i want to use my 1660ti. I have everything set so tarkov uses my 1660ti and yet it still uses my integrated graphics

am i missing something?

[jovial frigate]

It supposedly is a variant of this https://www.microsoft.com/en-us/wdsi/threats/malware-encyclopedia-description?Name=Trojan:Win32/Adduser.A

[cunning depot]

i just wanna play the new lighthouse ;-;

[slim spruce]

What makes you think it's using the iGPU?

[wispy stratus]

Task manager says that, and Alt+R doesnt show the 1660ti

[pale crest]

published 2006 lol

no information on what it does either
huh

[slim spruce]

Your 1660ti is not showing up in task manager?

[wispy stratus]

It shows up in task manager, but EFT is using Gpu 0 (iGPU), not GPU 1 (1660ti)

[slim spruce]

And your cable is plugged into the graphics card ports?

[wispy stratus]

Using a laptop, forgot to mention

[jovial frigate]

From the context, I would imagine it sets up user permissions for an external user to use. As for date published, doesn't mater. That's why I said variant.

[slim spruce]

Go to nvidia control panel and go to 3d settings and program settings, set escapefromtarkov.exe to use high performance graphics

[slate torrent]

I have an AMD build (Ryzen 7 5800x, Radeon RX 6600XT, 32gb RAM 3200MHz)

Whenever I shoot my gun my game just freezes for about 1/4 of a second. And when I try to fire full auto it just freezes completely. I've tried lowering settings and clearing cache and nothing works :(
Anyone able to help?

[slim spruce]

When's the last time you updated the bios?

[slate torrent]

today :(

[jovial frigate]

It most probably is a false positive. As this is probably something analyzed by ML/AI, BSG must have done something that looks pretty close to a trojan if you want to assume the case of a false positive.

[slate torrent]

Latest BIOS for my MB

[slim spruce]

see the second pin in this channel

[wispy stratus]

Already done that, I also have updated drivers, everything

[slate torrent]

Gigabyte B550M DS3H
BIOS Version F15c

[slim spruce]

What is exactly showing the game is on the igpu or are you just getting like 10 or less fps?

[slate torrent]

[slim spruce]

is physX processor the gpu in nvidia control panel?

Also use windows' option

right click the desktop > display settings

[wispy stratus]

Already doing that. I assume my task manager is lying to me bc i get 60 fps but lots of stutters

[slate torrent]

@slim spruce So ummmmmmm... I did it... and now 2 of my 3 monitors dont show up :(

[brazen rivet]

can i uninstall amd software to fix it or is it completely unsafe to begin with

[shadow stone]

might have to go back and set those up

[slim spruce]

If you are AMD did you choose the amd things in the ddu program?

[slate torrent]

I unselected them but I think it still uninstalled my AMD software

cuz I cant open it anymore

[slim spruce]

You were supposed to choose all the nvida things as in the picture shows

Even if you have amd

[slate torrent]

I did, I unselected the AMD stuff that was preselected and selected the Nividia stuff

[slim spruce]

followed the other pictures perfectly?

[slate torrent]

Yep

[weary radish]

He did I watched him do it on discord. Not sure what happened after pc restarted but his 2 of 3 monitors don't show up and his resolution went down to like 1024x720

[slate torrent]

wait-

I know what I did, I was a stupid

[slim spruce]

Can you send me your bug report id about this monitor switching?

[slate torrent]

imma reinstall my drivers and then fix my dumbass mistake

[weary radish]

We figured it out lol. He selected the AMD not Nvidia gpu

[slate torrent]

shut-

[weary radish]

Achievement get. All 3 monitors work.

[brazen rivet]

To fix the "The version of AMD Software you launched is not compatible with your currently installed graphics driver" issue AMD said to do something like uninstall their software. is where im at correct/safe?

[slim spruce]

yes

[brazen rivet]

ok so i go through with the uninstall process?

[slim spruce]

yes

[brazen rivet]

ok thanks

[slate torrent]

@slim spruce It worked :D Thank you man

[floral aurora]

does changing aspect ratio give any fps benefits in tarkov?

[slim spruce]

no

[bitter dew]

price of dollar is wrong

[raw lotus]

i got 2 cheaters in my labs lobby lol
got me and my mate holding elbow
Dwaynetherogue is my ign if any mods interested lol

[slim spruce]

@raw lotus report them ingame, not here

[slate kestrel]

does duo scav runs just not work? I've been in queue for 17 minutes

[slim spruce]

Reserve is a long wait since everyone scavs that.

[slate kestrel]

yes but last night it was only a 5 minute queue, 20 minute queues seem a bit.. long?

also there are like nobody in the looking for group section for scavs

[raw lotus]

didnt die to them so i couldnt, i reported voip tho so idk if that will help

[remote karma]

anyone know how to stop the stuttering on the menu screen and hideout?

[slim spruce]

it's not ingame?

[remote karma]

in game yes, in raid No

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[icy ivy]

Is anyone having problems with going on to lighthouse? Everytime i try I get connection lost to server and lose my kit. Every single time.

[light yew]

Its Probleam my email steal and my acount is change password how i get back tarkow profile?ho need write?

[slim spruce]

You can not change email addresses on tarkov accounts.

[light yew]

yes i know buut if i not get back my email?

New game buy? 😄

[slim spruce]

What is wrong with your email?

[light yew]

Someone stole,hacked and I can't get in anymore

[slim spruce]

Please contact your email's support to regain control.

[charred fog]

Can these devs do anything right ? My game keeps crashing on launch after the small update today

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/435

[bright arrow]

When I get into a raid with a group of players, one of the players right at start kill me....

😭

I didn't know they could do that in a group :(
I just wanted to play together

Why do players kill even knowing they're at the same group?

[quiet summit]

Is this through our LFG or in-game?

[shadow stone]

down bad for loot

and dog tags

[orchid yoke]

what do i do

repair doesn't work, uninstalled everything, wiped my pc clean, reinstalled only discord and tarkov, still same issue

[slim spruce]

white list the game and launcher folders in windows defender and then reboot and then repair again.

[orchid yoke]

idk how to do that

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

Add the entire folders where the game and launcher are installed.

Usually C:\battelstate games\ (here) by default

This behavior is usually windows defender or another antivirus removing game files

[bright arrow]

in-game

[quiet summit]

Oh, yeah you dont' want to do that

That's highway to death

[slim spruce]

[quiet summit]

^

lmfao that.

[bright arrow]

Yeah.... I noticed

[quiet summit]

TK's are not against Tarkov TOS

But they are against the rules of this Discord LFG

If you want to find teamates do so through our LFG

[bright arrow]

Ok thx

[quiet summit]

We recommend recording to protect yourself against rule breakers though just in case.

[bright arrow]

I have 6 days left of my trial version, so I'll make some good use :)

[slim spruce]

nvidia geforce experience or amd raedon relive

[quiet summit]

Ooo you got a trial

[shadow stone]

steelseries moments,medal

[quiet summit]

Hope you're suffering with some joy

There is no Tarkov without suffering

[bright arrow]

Yep, died a lot

[quiet summit]

[bright arrow]

I reached a point of scav on scav

[orchid yoke]

i have eset

[slim spruce]

Oh, you need to restore that one file that was quarantined

that was a problem since today

[orchid yoke]

yeah the thing is it only allows me to add it but gives me the same issue

[slim spruce]

You restored that one dll and repaired?

[orchid yoke]

yeah

[slim spruce]

Can you exclude the game folder as well? One moment.

#community-support message

see that guy's picture

And add C:\battlestate games\ if that is where the launcher and game is at

[orchid yoke]

i import it right?

[slim spruce]

No, there should be an exclude option

[orchid yoke]

there's not

it's working tho since i sent it to import

[orchid yoke]

yeah i pressed add and pressed ok then the window flashed and said you need to select either import or export so i pressed import

[slim spruce]

[orchid yoke]

TY THO

[slim spruce]

have fun

[orchid yoke]

you too

[swift pebble]

is anyone else having graphics/stutters issues after the recent patch?

[leaden trail]

anyone know if eset is or tarkov is gonna fix the files getting blocked?

[swift pebble]

my game will go from being fine to huge delay and graphics look like dirt

[leaden trail]

or is it safe to allow it?

[slim spruce]

it's a false positive. See above this morning for many others with the problem.

#community-support message

[lucid mural]

could someone remove legit from lfg shoreline 1 hes been afk in here for like an hour

[slim spruce]

ok

[charred hound]

so do you guys allow clip reports? that would be a great idea had a guy tell my friends my kd and theirs and then kill me and them. or a message system the player you reported has been banned would be great too.

[slim spruce]

yeah send clips to #discord-mod-mail

We ban teamkillers very often

well, not too often

If you mean about cheaters, we only take clips if they are streaming it in here.

[charred hound]

oh gotcha yeah it was cheaters telling my friends their kd's

and mine

[slim spruce]

report the voip and report them if they kill you

on the death screen

[charred hound]

yeay my whole 5 man voip reported and and death screen but it would be great if messages would be sent letting us know when players we report get banned if they do, would just be satisfying knowing our reports work

[leaden trail]

could i get rid of the tarkov exception on eset once i start the game?

[slim spruce]

maybe but it may quarantine it again

[lime blaze]

anyone know how to fix terrible stutters on lighthouse

stutters every 3-4 sec

[slim spruce]

only on lighthouse and how much of your ram is being used?

[lime blaze]

only on lighthouse, didnt check ram usage but have 32

was fine around the shoreline of it, as soon as I headed towards the townhouses it became unplayable

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[lime blaze]

interesting, currently set to 13523mb, ill bump that up to 24000

[ebon tulip]

Is this normal? My game is slow since yesterday or so, low fps and I get disconnected often.. I reinstalled NVIDIA drivers and the game, removed anti virus and added the game as an exception for the defender. But still having same issues especially on Lighthouse

I also noticed those errors in the console

[spark sail]

Hey guys, any idea why whenever i stream my game on discord, it works for like 5 minutes then the stream starts just showing the main menu loading screen?

[vivid briar]

Re install eft mabye but I think those for thrown are for grenades?

[compact egret]

Did the devs fix the anti virus problem or do I gotta fix it on my own?

[topaz leaf]

bro you are the best thanks alot

[sonic sable]

Myself and many other people in this community are experiencing game disconnects at "Awaiting Session Start."

The majority of the problem happens in scav raids where you get the issue 90% of the time. It happens one out of every few PMC raids as well.

No one was having this issue until we had the small update like a week ago, and nothing fixes the issue.

[ebon tulip]

Same

[swift pebble]

anyone good with graphics and such im having major issues choppy and grainy screen late inputs and i just stood walking in place.

also is there no actual tech support for this game?

[topaz basin]

I have a question if this is a bug or not

so twice now, ive done a scav raid, and in the end screen after the raid is done, i dont move any equipment to my inventory, then i pass out and my game closes to to inactivity in the survived raid screen, next day I wake up and my next scav that i can go into raid with is the same scav i got out with, equipment and everythhing

[spark sail]

Yeah that's a bug

[elder escarp]

none

[stone tulip]

Is there a workaround for the sound bug that sounds like someone walking, fiddling with equipment or opening inventory are not heard from the right direction?
At first everything sounded like it should be, then I heard people walking behind me that I saw in front of me, then I heard someone fiddling with a stash on my right front sector when the stash is on my left front.
I did take my time and turn around a bit, the sound came about 90 degrees opposite where the sound source was on, depending if I was facing the person fiddling with the stash.
After some testing I just shot him, the death sound came from behind me.

Has this something to do with that biauranal sound setting, it was turned on for some reason, I have not played tarkov in about a year so idk what is happening.

Map was Woods, various different headphones and without headphones raids.

[pearl hill]

I have a video of a Toxic player(Tezy) Team Killing me and another teammate (Cyrus#2858) on purpose with malicious intent, making inappropriate comments, being extremely rude and drunk and 2 witnesses (Cyrus#2858, BigBraids) i am ready to show it to a mod on discord i recorded everything over like 35+ minutes on streamlabs
The offending player is Tezz#2588

[boreal depot]

If you made a group from this discord, played together, and then those things happened, gather the evidence and send a #discord-mod-mail

[teal mountain]

Yo guys, any reason why (Since the latest wipe) I've got this really weird blur that creates itself around other players / NPC's at a distance? It's actually incredibly offputting

[stone tulip]

It seems to also appear under/near shadows(?) in the distance.
For me it helps a bit to fiddle with faxx, supersampling and textures.
It does not go away but kinda is less noticeable. Damn disturbing to look closer at a blob and notice an enemy "camouflaging" itself in front of a spruce tree.

[teal mountain]

That's happened to me so much, I saw a guy going up some stairs at Water Treatment and it looked like a ghost

[stone tulip]

Yup. I am not sure but it has something to do with shadows. If you are in/under one, something is fcky. I do not see it in lit-up buildings or open spaces. But 75% of Woods is suspicious, shifting muck like I would have some slime in my eye. Literally lost my squadmate from my sight the moment he stopped from running and aimed at a scav --> ran straight into him in the small forest next to sawmill and checkpoint.
He just blended in the shadow-y ground and trees.

[leaden tulip]

tryna reinstall the game but whenever i try to install it it sits like this for a minute before cancelling the install, anyone know why?

[stone tulip]

Idk the reason, installed it this morning and it did that twice. 3rd. time I just pressed the pause/stop button, brewed coffee and came back, continued and it succeeded.

servers toss me and my mates off, might be too much traffic.

[leaden tulip]

oh weird, everytime i press the pause button it wont let me unpause it

oh nevermind, literally as you said that it started downloading XD

[stone tulip]

ö.ö
Weirdinen.

[leaden tulip]

you are a magic man sir

[stone tulip]

It's the Finnish superpower, the ability to rant/complain about everything. And when you do AND someone else sees it, the whatever works perfectly.

[mossy breach]

Anyone else experiencing very high cpu usesage this wipe?

I’m getting consistently 100% in raid

Using 3600x, which did not run anywhere close to 80% last wipe

I have another 2 friends facing the same problem this wipe, although they do have more outdated CPUs

I have tried all the new fixes that BGS announced

Tried reinstalling Tarkov, change power plans, and some other methods

[jovial frigate]

@slim spruce Not a question, but probably good to know incase you encounter anyone else with the ESET issue. https://twitter.com/remyvdnouweland/status/1549656428486459392?s=20&t=3-SOt16M8VEWSghHmY3YLQ So... confirmed FP and they already have a fix that'll be pushed out next ESET update.

I also can confirm that ESET no longer flagged the file once I updated ESET.

Remy van den Nouweland (@remyvdnouweland)

Some people had EFT not working caused by a false positive, we have fixed the issue and after the software gets updated you can play again!

Twitter · Jul 20, 2022, 7:24 AM

[floral fable]

Yea because they disabled mip streaming i yhink you were using it it helped a lot

I was sure using it and now my cpu its tanking but it still playable but begore 2 patches was unplayable

[teal cairn]

Got this issie again

[mossy breach]

I never used mip streaming, and Im pretty sure it helps GPU performance for the most part

[vivid briar]

guys wtf

[floral fable]

Restart your game

[vivid briar]

i did

[slim spruce]

you are on like 5.99 and it's rounding up. Get one more 0.01

[wary wasp]

lighthouse the only map give me hell,,its run very very BAD and buggy from 2 fps to 70 fps back to 2 all the time,,its make the whole pc lagging and freezing,it wasn't like that in the previse wipe.

[somber venture]

got a bug also on lighthouse it was fine before they added this update on the 19th i believe i was running light house fine but now i load in on like 2 fps then instantly get server connection lost, only on lighthouse, every other map is fine any ideas how tort this

[surreal crystal]

so i have eod but still have the normal alpha pouch and stash size

[boreal depot]

did you check after than 15-30 minutes? it can take a short while

[slim spruce]

Do you have the gold name?

[surreal crystal]

its been like 2 days

[surreal crystal]

is this the gold name you mean

[slim spruce]

Yes. Since you have the gold name but not the items in the mail from SYSTEM, please submit a ticket on the Tarkov website about your account and they will manually send you your upgrade items.

[modest birch]

anyone experiencing high cpu usage? me and my friend just noticed that tarkov is running 70% plus cpu usage

have anyone found a fix for it?

[boreal depot]

It's been a common topic the past few days, yes. In comparison to what some are experiencing, 70% is almost low, no single Wunderfix™️ has been found yet

[modest birch]

glad to hear we`re not the only one~ thank you sir!

[rancid gorge]

Is anyone's game freezing at Awaiting session start?

[boreal depot]

Full on freezing or simply an infinite Awaiting sessions start?

(Does the timer continue running, for instance?)

[clear depot]

I was able to run tarkov fine last wipe on high graphic settings but when i started playing this wipe every time i load into a raid my discord heavily lags or there is just no audio and this does not happen with any other games and at the end of every raid the game crashes and an authorisation error displays. I have tried resolving this by changing some discord settings that were recommended by others with the same issue and also updating my graphics drivers to see if that would help but i still have the same problems, anyone have any idea how to solve this?

[rancid gorge]

Freezes for a long time, works for couple of seconds, freezes for a long time.. and during all that time, I am spawned in game..

Last wipe was perfect for me.. It started happening this wipe

[rancid gorge]

It started the same for me, but now it became just an AWAITING SESSIONS START freeze fest

[slim spruce]

What is your ram and CPU usage during thses problems?

[clear depot]

100% cpu 94% memory damn

is there anything i can do to fix this

[slim spruce]

Lower settings for the cpu issue and raise page file as shown here about the ram:

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[clear depot]

yeah thanks i shall try that but any idea why it is playing up this wipe and not the previous

[slim spruce]

The game's performance changes with fixes and additions sometimes.

[neat patrol]

BRO I CANT WHENEVER I TRY TO LOAD IN TO LIGHTHOUSE MY FUCKING GPU CRASHES EVERYTIME

I LITERALLY CANNOT DO TASKS

[vivid briar]

my friend's game also crashes each time he tries to load into lighthouse

every other map works perfectly

[onyx prawn]

Can you put a SLAAP plate on a fast mt and also have a face shield?

[maiden elbow]

umm this just started popping up and restarting the game this doesn't fix it.. I can not mod any guns as they reset back to default after getting it

https://i.imgur.com/FIFI2OH.jpeg

[slim spruce]

You need to move the gun part around that is glitched and also do it manually. If you find the glitched item you may need to sell or delete it.

[granite oasis]

?/

Literally been like this for 15 minutes, everytime I click ok it just comes back. Ive reestarted both the game and my rig.

[slim spruce]

You may need to wait until that match ends.

[granite oasis]

I extracted with 3 minutes left

Its been 15 minutes since then

[slim spruce]

Wait a while and try again.

[modest jetty]

how to fix stuttering in tarkov?

@slim spruce

[slim spruce]

depends on what kind of stutters

[fathom gulch]

Hi wondering if anyone can help.

I can load offline games PVE absolutely fine and get about 45/50 fps. When I try to load online games, it’ll load for 10-14 mins and then give me server disconnected message. Any advice?

[slim spruce]

What part of loading does it get stuck on, if at all?

[fathom gulch]

It goes all the wait time awaiting start session. Takes a long time loading loot and freezes the timer multiple times doing so then jumps to where it should be

[slim spruce]

Does it say game aborted or what?

[slim spruce]

You may actually be in the raid and then disconnect when you die. ALT F4 next time you get stuck on awaiting session start and reconnect.

It may be the old bug

[fathom gulch]

It’s done this every time. Could it be a hardware issue? Does it take more processing power to run an online game? My pc meets all minimum requirements and specs

[slim spruce]

It seems like a network problem at the most

Try rebooting your modem and router by power pulling for 15 seconds.

[fathom gulch]

Okay man thank you

So if I can run offline, I can defo run online if network is okay?

[slim spruce]

Also disable IPV6 on your network adapter

[fathom gulch]

How do I do that?

[slim spruce]

https://answers.uillinois.edu/uis/page.php?id=99981

Reboot after

[fathom gulch]

I’m windows 11. Same process?

[slim spruce]

mostly yes

[fathom gulch]

Got it thanks for your help 🙏🏻

I’ll let you know if this works

[slim spruce]

Ok

[leaden trail]

anyone know why when i load into raid it makes everything else on my pc lag really bad

like google chrome discord and stuff

[nova crystal]

So, i have wrote bug report with 5 bugs after upgrading GPU. And deleted game with all files. Will start DDU and Audio driver installation. Perhaps this will be solution of my issues.
Did someone else have white line artefacts on Lighthouse?

[modest jetty]

wdym

[slim spruce]

Does it only happen when you shoot, all the time, only in the menu, etc?

[modest jetty]

every 5 seconds in lighthouse

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[slim spruce]

only on lighthouse? What does it look like?

[nova crystal]

white lines "blink" on monitor. Quantity of lines increase each second i stay on hill and camp people/bots on Rogue territory. At the end FPS goes down. Solution = run out off Lighthouse. But still, after this I have met white lines on other maps, but not so frequently as on Lighthouse

In other games, even in 4K have not met with such issues.

[slim spruce]

Can you send a picture?

[nova crystal]

how?) i have deleted game.)

and it would be better to film it...

[slim spruce]

It would help to see what you mean.

[vivid briar]

I have an old desktop that i want to strip the hard drive out of and install on my current desktop, does anyone have a guide for how to do this?

[nova crystal]

i might do it for you, after installing the game and playing LightHouse.
Perhaps on Reddit might be some examples

[slim spruce]

Do you care about the data on the drive now?

[vivid briar]

No, i want to fully wipe it and use my version of windows and all my files on it. All the data should be deleted

[slim spruce]

So you are using it as a storage drive and not the boot drive on this pc right?

[vivid briar]

Correct, i have an internal ssd that has my windows boot on it, i want this one to be a storage drive

[modest jetty]

do i increase it by command prompt aswell?

[slim spruce]

Unplug the pc from power and plug it in on the pc you want to use it on and then boot up. Once in windows right click start and go to disk management and scroll to your drive and right click all the partitions on it and delete them (make SURE this is the correct drive!) all until you see a black bar and "unallocated space" and then right click that and make simple new volume > NTFS and full size. Format. Done.

[slim spruce]

No that is another method of doing it.

[vivid briar]

I am planning on doing this later today, I will tell you if i have any questions

[slim spruce]

Ok

There is a slight chance it could boot on this old drive

So there's that

If that happens you would have to reorder boot order in the bios

[floral aurora]

is vsync worth having on in tarkov

[slim spruce]

only if you are having screen tearing issues

[floral aurora]

what about TAA should i have it on high or just TAA (antialiasing)

[slim spruce]

using it on high will use a lot of gpu power

taa is fine

[floral aurora]

which is the best for fps?

@slim spruce

[slim spruce]

off

[plain rose]

Do the dorm mark rooms no longer have chances to spawn containers like holodiniks because you can’t put them in any backpack?

[lime blaze]

i did see minor improvement, but still some major stuttering only on lighthouse

[hollow notch]

@tiny flower it’s right on the first page when you log in.

[slim spruce]

not everyone has this free one. only really old accounts.

[hollow notch]

[modest jetty]

its a bit better but it still there

is this related to memory or gpu usage cuz the game only uses 2% of my gpu

[vivid briar]

well thats quite nice from bsg

[modest jetty]

@slim spruce is there anything more i can do to fix this?

[slim spruce]

see the second pin in this channel for that

sorry for the delay

[modest jetty]

it works on nvidia cards?

@slim spruce

[slim spruce]

The second one (in the second pin) does

If you had mip streaming enabled last wipe

[modest jetty]

i checked, anything else?

[slim spruce]

The one about DDU is for AMD cards only

hmm

Are you on a laptop?

[modest jetty]

pc

[slim spruce]

so it can't be a igpu problem then

Do other maps work?

[modest jetty]

i only get sutters on light house and sometimes on shoreline

last wipe stutters were not at all present

[slim spruce]

by sometimes do you mean rarely?

[modest jetty]

yes

[slim spruce]

Because the game is known to have rare stutters that is a bug in the game

Even the perfect of pcs have the rare stutters

[modest jetty]

im talking about lighthouse having so many stutters that its unplayable

[slim spruce]

do you have a mechanical hard drive or an ssd for windows?

[bleak arrow]

idk if this is only me but i cannot get into a raid, i get stuck in matching every time for up to 40 minutes one time and ive done everything, i changed servers 3 times, validated my game and cleared my cache is it just that servers are full from wipe?

[modest jetty]

yes i have tarkov on my ssd

[slim spruce]

Is the C drive an ssd?

[modest jetty]

yes

[slim spruce]

16GB ram?

[modest jetty]

yes

[slim spruce]

you did the virtual memory thing for C?

[modest jetty]

yes

[slim spruce]

and rebooted?

[modest jetty]

yes

[slim spruce]

Is your ram at 100% usage or really high like 85% on lighthouse?

[modest jetty]

85 ish

[slim spruce]

This is a known problem, with lighthouse using more ram this wipe than usual

The page file thing is almost all you can do besides lowering settings

or buying more ram, but that is overkill

[modest jetty]

but like i have 85 ish on everysingle map

accept factory and labs

[slim spruce]

this could be a memory leak then

Try enabling the ram cleaner ingame

[modest jetty]

i think its a memory leak aswell and i do have ram cleaner enabled

like even in the menu i have 50% usage

[mossy breach]

sucks so bad when I can't do anything about the high CPU problem

[slim spruce]

lowering settings and maybe resolution can help that

[winged dock]

hey, anyone know how/where to get the topographic map for intel station 1?

[bleak arrow]

can someone please tell me why im stuck on matching

[winged dock]

been happening alot lately, just wait or requeue

[bleak arrow]

ive been waiting for hours and i requeued like 10 times

[winged dock]

restart your game maybe? @bleak arrow

[bleak arrow]

did that and changed my servers multiple times

[hearty needle]

my friend got banned can you add his discord?? SLUG#9914

[elder viper]

i just have a question why did i get kicked from a server where i had 60-80ping, tried to reconnect and it just said server connection lost i tried 5 times and it was the same pop up i lost a lot of stuff and gone broke, any ideas?

[slim spruce]

appeals go to the head moderators GTB79#7979 or Silverballer#0131

[hearty needle]

ok thanks

[tidal hearth]

Anyone experiencing issues with crashes mid raid after update? Game does not crash in normal menu screens only in raid. I checked my log files and all I'm getting is the following error. |0.12.12.30.19078|Error|Default|no foldable found on weapon_izhmash_sv-98_762x54r_container(Clone) - which is odd considering I wasnt using an SV98. The unity crash tool popped up each time the crash occured. Each error was submitted to BSG.

[noble solstice]

yes that happened to me a couple time but I'm never good enough to survive that long

[misty bough]

I have a gaming laptop with a i7 9750h and a gtx 1660ti with 16gigs ram. Obviously I can upgrade parts but I'm wondering why I'm still getting 50 to 60 fps in game. I have all the graphics low and a gpu usage is at like 60 percent. The cpu is 6c 12t at 4.0ghz with usage at like 70 80 usage. I have use only physical cores and auto ram cleaner on. Are there any other optimizations I can do to get better fps.

[slim spruce]

Please wait for a reply to your bug report. If that shows at the time of the crash it seems like a bug in the game.

[misty bough]

@winged dock just buy it from flea it's cheap now.

[tidal hearth]

Thanks! I'm baffled. I just upgraded my ram to 32gbs but it doesnt happen with any other game.

[winged dock]

i dont have flea yet lol

[misty bough]

Bruh

I find them in weird places sometimes mainly on customs and woods. Also they spawn on the ground alot

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[scarlet orbit]

is there something wrong with this game everytime i try to download it i just get stuck verifying game files once its done for hours and then it fails and tells me to completely redownload and ive been going in circles like this trying every few months for actual years

[slim spruce]

You need to white list/exclude the game and launcher folders in your antivirus (and windows defender - that causes this) and then reboot and then repair again.

[halcyon tusk]

anyone know how to fix my screen freezing everytime i shoot

never had this issue before, but i just redownloaded and it started occurring

[cursive moss]

What is the fix for error 299

[slim spruce]

PC specs?

[slim spruce]

How long have you had this?

[tidal hearth]

I was getting that every once in awhile with my machine on specific maps. Found that it was maxing my ram out.

[cursive moss]

Just got it after finishing a scav run.

[halcyon tusk]

1660 super, i5 10400f, 16g of ram

[slim spruce]

Wait a while. Only fix.

[cursive moss]

All good. Thanks for the help.

[tidal hearth]

Only errors during the time were that I got a critical error "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e" qucikly reading up on this, found its due to the NIC driver crashing. So the game appeared to have caused my NIC driver to crash mid game. very strange considering I havent touched the NIC card and drivers are up to date.

[plush escarp]

can mip streaming be causing issues even if you have a high end gpu?

[slim spruce]

Yes, because there is a bug with it still being enabled. See here if you had it enabled last wipe: https://www.escapefromtarkov.com/support/knowledge/435

[lime blaze]

also it now looks like an email is required to log into eft website, i have it and just reset my pw but still wont let me log in? i used to use a username only

[winged dock]

alr thanks, i'll keep an eye out

[slim spruce]

You are using an email to sign in?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[lime blaze]

Tried email (which i just used to "forget password") and tried my username as well

same account is logged into launcher

[slim spruce]

It still says wrong password or email?

Any errors in the launcher?

[lime blaze]

correct, same email. no errors on launcher; only on website it gives me trouble

[slim spruce]

Please email support at [e-mail] for further help on this

[lime blaze]

kk will do, ty

hit me with a pog emote pls

[slim spruce]

[lime blaze]

❤️

[slim spruce]

[lime blaze]

[slim spruce]

[lime blaze]

man has em all lmao, got the pokidex on pogs, pogidex

[slim spruce]

[vivid briar]

yo whenever i try loading into lighthouse my game gets stuck on awaiting session start and stops responding?

[warm zealot]

Optimization for new intel graphics cards

[vivid briar]

lol wym

[slim spruce]

It will maybe happen. We'll see.

[tired garden]

mods or someone may know but is scav timer per .10 rep with fence or 1.00?

as i got intel 3 just now and noticed its 11m 30s after dumping into the stash on the post-raid screen, i remember it used to be 5m 40s pre-wipe with 6+

[trail quail]

i'm trying to gain access to the LFG text channel. Someone told me i have to accept the Rules first. I know I probably have to interact / react with something but I don't see that option in any of the rules channels. Can anyone help?

[slim spruce]

try now

#pvp-lfg

[tired garden]

there should be something on the left near the top @trail quail iirc, or like above all the channels on that left panel

[warm zealot]

[tired garden]

or that @slim spruce is all over it the chad 😛

[slim spruce]

The bot missed him

[tired garden]

bot has gear fear....ill be quiet now as off-topic 🤣

[trail quail]

thank you! glad it wasn't me being dumb😆 @slim spruce

[neat remnant]

why does my game say server connection lost when i try to go into game?

[halcyon tusk]

thanks man ill see if it helps

[grizzled talon]

anyone fixed this?

[slow inlet]

@slim spruce still havin the same problem with server connection failed and im using multiple server have it on my main drive and everything and it crashes every game and i just uninstalled it and reinstalled it

[dull vector]

Hi any ideas how to fix this error ? (it shows sometimes after the raid is over)

[wide kindle]

how i get a mod to help me

[median ruin]

What’s your issue?

[wide kindle]

kid wont leave the channel

[median ruin]

And also #discord-mod-mail

[wide kindle]

ty

[median ruin]

[dull vector]

[dense urchin]

Hello i need help with my account

[near blaze]

Ahh please help, I just purchased Tarkov on a different website and didn't even realize I was getting the EUR version instead of the NA, please don't tell me I just wasted that much money, I cannot afford to buy that again!

[sleek flower]

Refund? If not you are likely out of luck

[median ruin]

You’re fine

[loud moss]

No, you're fine. the eu version of the game has access to every region due to diff laws

[median ruin]

EU version can be launched anywhere

[near blaze]

Oh, okay.

[median ruin]

There are no refunds.

[loud moss]

If you have a diff region version im p sure the eu edition is available as an upgrade, so it can be played from anywhere, eu is an internationally available account

[median ruin]

Correct

[near blaze]

@loud moss Is it a different server than the NA server though?

[loud moss]

nah

[dense urchin]

i have the reciept of purhcase to my email but i forgot my accounts email anuhelp?

played tarkov before but i dont know login

[loud moss]

you can play on any server, just dont get disconnected from going over a ping limit

[median ruin]

You choose your server on the launcher

[near blaze]

@median ruin Oh, phew, thank you so much!

[loud moss]

I'd attempt to contact bsg through their mail. with the receipt details

[median ruin]

The game version is just where you can launch the game which doesn’t affect you

[dense urchin]

yh i have but they didnt respond in days so i sent a new one just now

[median ruin]

It takes time, please be patient

Sending multiple emails will not help

[dense urchin]

i waited a week to two so i thought i did it wrong as i idnt do it directly it was on the website

[median ruin]

It doesn’t matter if you do it from the website or just email them straight up

[dense urchin]

ok

its just i asked an admin and they said it would be much less time

[lone sonnet]

Im having an interesting situation where sometimes I boot up tarkov, it is very clear, bright, and non laggy, but when I tab out, or most other times booting it up, it becomes a bit beige and drops frames by near 20. Any idea what could be happening?

[void bay]

I'm fairly new to this game and I'm having a lil bit of trouble... if someone could help me and run a few matches with me and show me a couple of things i'd be happy!

[spark sail]

Will give a cookie to whoever can fix it

[tiny dust]

any admins or mods available atm?

[clever scaffold]

Whenever I get shot my game freezes for 10-200 seconds
sometimes less I have a good pc I don't know what is wrong

Also just general lag, Im running at lowest graphics and the problems still happen

[severe fractal]

need a mod, two people are joining trios and ganging up on a random third, tking them and taking there shit

[slow inlet]

im having a problem with server connection failed and im using multiple servers, have it on my main drive and everything and it crashes every game and i just uninstalled it and reinstalled it

[median ruin]

#discord-mod-mail

The TK needs video evidence

[stark rune]

I just had the weirdest bug, my char layed down without any reason lol

[west urchin]

can mods see logs on who joins and leaves a vc? we had someone intentionally tk us at end of raid and leave vc but can't figure out his name because he may have left or changed it

[slim spruce]

if it did not match the ingame name we can't use that. send a video to #discord-mod-mail

[slow inlet]

.

[slim spruce]

have you had a good game recently with no disconnects?

[slow inlet]

well yeah but it did lag a couple times

going over 500ping i just crashed inmy raid 5 sec ago

[slow inlet]

like i have everything closed on my computer and my regions sayin 30 and under ping with 40 matching time and im still crashing

[west urchin]

i think it did at some point but I also didnt take any pics cause I didn't care. I am not looking for it to be enforced or anything, just to find out his name

[hardy quartz]

good god there are so many fucking cheaters

[vivid briar]

I got a question

[vivid briar]

yeah bruh i want a refund

When Anticheat will be added to the game

go to "search" and click 1tap and see how many cheaters pop up lol bruh anyone know any servers with less cheaters the past couple days is all ceater vs cheater lobbys it feels

[wary wasp]

do anyone have solution for lighthouse frame issue ?
all the maps is solid +60 fps but lighthouse is not stable at all from 2 fps to 10 and its always lagging with freeze even the whole pc freeze 😔

[vivid briar]

map isnt optimised when you scope you lose 20-30 fps

all US servers are fucked

[slim spruce]

lower your settings and maybe resolution

[vivid briar]

all Auto russia and auto Asia are fked

[wary wasp]

i did and its the same issue,alos i did clear cache,re-install the game and the same issue,,my friends have the same issue.

[slim spruce]

Are your CPU usage at 100%?

[wary wasp]

70-99 not stable

[vivid briar]

what servers are bakeezy on their all dead

[vivid briar]

i just wanted to do shooter born in heaven same cheater killed me 2 times in a row

2 different maps

[vivid briar]

lol bruh last wipe i had the same cheater call my name out and let me extract, this wipe they all headeyes

2 raids in row

i guess BSG makes most of their money on these repeat customers

[vivid briar]

That makes sense

I feel banhamer behind me

my in game name is making fun of cheaters so they come for me everytime now lol

can I know it？

[nova crystal]

So... my issues with tarkov "Optimisation" continues.
For what hell a reason in hideout my new GPU fans start spinning for 100%?

[slim spruce]

the hideout is basically ingame, but a very small map

[vivid briar]

try putting fps limit

if i could get a full refund for my eod i would because bsg does not care about cheaters

[nova crystal]

@slim spruce
Isn’t there already limit in 60 FPS for hideout?
And I have limited it to 144

[lucid cloud]

Hey everyone I was wondering if anyone has any suggestions for settings to improve scope fps drops when ADS’d ( 2080 super, I7 8700k 32gb Ram) getting roughly 70-90fps on large maps but when I scope in with 1x6 I get down to 50 fps

[vivid briar]

hideout goes as in game

[vivid briar]

welcome to tarkov

[lucid cloud]

@vivid briar lol I’m loving it I’m just trying to figure out the settings that work best for my rig

[karmic void]

everytime u ads, or looking over long distances

[lucid cloud]

@karmic void I’d say it’s a mix I have overall distance set to 1000

[karmic void]

whats your resolution set to for the game, a;so on a scale of 1 to 10 how comfortabe are you with your computer, settings, graphics and filters wise. This will help in diagnosing something simple over something difficult

[lucid cloud]

1920x1080, as for comfortable I’m open to changing settings and filters if it helps

[nova crystal]

Have the same issue with ADS, and especially on Lighthouse. There if I look far too long with my scope I start catching Artefacts

[delicate frigate]

One of my friends is having issues with eft. Basically, he gets really long load times, especially during loading loot. He just recently upgraded his internet from 50MBit to 600MBit. His game also frequently lags and crashes. He's running a 1650 super, 16 gigs of ram, and a ryzen 5 3600x. its been like this since mid to late last wipe. We've been looking through forum posts, and haven't found much help.

[slim spruce]

You're in luck, I believe this fixes it: https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[delicate frigate]

he told me that he didnt see useplatformclock yes

[slim spruce]

Update the chipset drivers from the motherboard website

[delicate frigate]

i was going along with him and doing what the reddit post said also, and i wasn't able to open bcdedit

[slim spruce]

is cmd being run as admin?

[delicate frigate]

i was running cmd as admin but when i typed bcdedit it told me that the access was denied

i tried running bcdedit as admin and that didn't work either

[slim spruce]

start > type cmd > right click and run as admin

then type "bcdedit /enum" no quotes

[delicate frigate]

yep and it told me access denied

ill try it again tho

[slim spruce]

then you are not running cmd as admin?

[delicate frigate]

ok i think i got it this time

he told me that his drivers were up to date though

[slim spruce]

make sure on the motherboard website

[delicate frigate]

ok ill tell him

actually imma just add him to the server

[lime gate]

hey

im about to check the motherboard drivers rn

[slim spruce]

Ok

[lime gate]

lol theres so many options and idk what to choose, im so dumb when it comes to this

[slim spruce]

What is your motherboard?

[lime gate]

b550 pro 4 asrock

[slim spruce]

windows 10 or 11?

[lime gate]

10

[slim spruce]

https://www.asrock.com/mb/AMD/B550 Pro4/index.asp#Download

on this page find "AMD chipset driver ver:2.11.26.106" and go to the right side and click on global for download

[lime gate]

alright

[slim spruce]

double click the zip file and run the exe inside it

after it installs reboot and try the game again

[lime gate]

thank u

[sweet hollow]

im in a raid and called airdrop using flare and it says airspace is congested. but there wasnt an airdrop in this raid yet, why is it saying that?

[slim spruce]

are you a scav?

[sweet hollow]

nvm the airdrop is coming

[slim spruce]

[sweet hollow]

it just took longer than usual

[orchid wasp]

Does anyone know about this bug which forces me to restart the game in-raid. Scav or pmc for some reason i can't move anything in my backpack, but only put things in my rig.

[sturdy ember]

im stuck on "A fuel matter" quest for ragman ive survived multiple times for days now and i cant get the completion to turn in the quest

[slim spruce]

This is a network issue somewhere.