community-support

[slim spruce]

Increasing page file may help but if not, buying more RAM. The same exact modules would be ideal.

[true yoke]

So he did that test. with memory pulled up it was at about 39% and didnt change before BSOD

[slim spruce]

What was the name of the alienware program?

[true yoke]

Alienware Command Center

hes reinstalling now because I suspect maybe the issue has something do with overclocking. I guess the alienware command center controls overclocking

[slim spruce]

possibly

[opaque otter]

anyone know how to get tarkov news in your personally discord?

[bleak perch]

Hello, I am having issues logging into my tarkov account. I have emailed the support account at battlestate games twice, but havent received a response for months. Is there a way to contact anybody at battle state, or do I have to wait for the email. From everything I have read online, there is never a response. Just wondering if anybody has any tips, ty!

[slim spruce]

there's a follow button in #eft-announcements

bottom of the chat box

[true yoke]

What happens if you launch the game without the launcher?

Cuz if he runs the exe it doesn’t crash but it’s like stuck at the blank loading screen

Man we have tried just about everything. Disables the full screen optimization, set virtual memory higher, updated drivers, verified game file/ redownloaded the game

[quiet yarrow]

https://discord.gg/

Standeloun#0259

[quiet summit]

What?

[light socket]

So this will be my first time of playing within the first month of wipe, are there usually any problems getting into the game? Like is there a queue that you have to wait in?

[barren hemlock]

anyone know if i can use 2 giftcards to purchase eft?

[steady cosmos]

First week or so is usually a clusterfuck of server issues

[gentle sinew]

Are they fixing that intell won't spawn on reserve next wipe?

[patent arch]

For the first week-ish youll probably get into extremely populated servers with a long Q time. But on day 1 and maybe 2 of wipe, good luck even getting in

The amount of players that try to connect to the servers it forces downtime nearly every wipe, so you might not even be able to play unless you get a lucky slot

[frozen widget]

Hi i need help! I'm having trouble accessing any other map than factory, everything else crashes the game and my PC... i used to be able to play sweet as. I'm on the Prepare for Escape edition and live in New Zealand. I've tried installing it with and without firewalls, contacting EFT and couldn't get them the files they needed, not sure what else to do. really want to play!

[clear mantle]

dose anybody know how to fix low gpu usage

[desert barn]

im getting error 201 after every raid once i extract and it kicks me out to the launcher

anyone have a fix?

[quiet summit]

Crank settings up

[quiet summit]

What are your specifications?

[quiet summit]

When do you get this error message?

[bleak perch]

Can anybody help me with an account issue?

[quiet summit]

No account/official support here

However we can give it a shot.

What issues?

[bleak perch]

I bought the game last year and played it for a few months and then took a break. A couple months ago I wanted to get back on so I try logging back in. I type in my username and password and then it says it sent an email with a code to authenticate I guess. Problem is, Im not getting an email. When I try signing in online my email is not recognized by tarkov. I have the receipt from tarkov on my email, but for some reason the email is not working.

I emailed the support email from battlestate games a couple times but havent gotten a response in months.

[quiet summit]

Ah yeah, nothing we can do as far as that goes

Out of our control

[bleak perch]

No problem. Is there any way to contact battlestate games besides waiting for an email? Ive looked online and every post I see says they never respond.

[quiet summit]

DM

[warped kite]

Can anyone help me install tarkov on my external drive?

[quiet summit]

What is the issue?

[warped kite]

Ive been trying to install the game to my external and it just says this

but now it says its downloading?

[quiet summit]

You cannot install in root directory

Please create another folder within that directory

d:\Battlestate or something

[warped kite]

thank you 🙂

[quiet summit]

[dire badge]

Anyone can help me with a hacked account

[slim spruce]

huh?

[dawn mist]

Question can i move my tarkov to a different ssd just by copying the files or would i have to redownload it from the launcher

[rigid shuttle]

yeah you can, then when the launcher shows install, there should be an option to locate already installed files

alternatively you can copy the game files onto a different drive and in launcher settings you should have an option to change game directory

[dawn mist]

ahh ok thanks because i remember trying it a long time ago but it did not work but i did not know you had to change the directory in the launcher big thanks

[vivid briar]

is onlyone else having a problem with traders?

no trader is selling ammo

[quiet summit]

Current event, barter things only

[vivid briar]

how long will it last?

[quiet summit]

[mossy shadow]

i keep getting kicked from lobbies saying connectivity issues.. ive restarted my pc and my router and the game and it still happens

it doesnt happen in the scav mode though...

[narrow hedge]

me and 2 friends all just dc at the same time from a raid all can’t reconnect n walking in place is there server issues ??

[ruby hatch]

Does anyone have the problem where you can't buy anything from the traders and can only trade items for things and any thing that cost money is gone from that trader like I can't buy ammo

[slim spruce]

It's an event. See pins in #eft-chat

[polar shale]

im having an issue where every time i try to boot up tarkov it gives me a bsod that says kerel security check failure

it didnt start happening until today

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[tawdry osprey]

I have a bug where I cannot purchase or barter for anything from the traders, even if I have the required items.

[slim spruce]

Check the white check box for "fill all" in the blue banner

[tawdry osprey]

thanks, it works now. I tried checking the box manually, so that's why I thought there was a bug.

[stoic stirrup]

I used to be able to buy items from traders for RUB but now I can't I'm not sure if I accidentally tinkered with a setting or something

[median ruin]

New event

[stoic stirrup]

Thank you

[median ruin]

The new event is:

All traders are now only accepting barter items as trades, Fence is as normal.

Flea is available however prices are extremely high.

[woeful hound]

game decided to go windowed, and now I can't open settings what do I do?

[granite egret]

press alt+enter

but first press alt+ f4

[woeful hound]

actual saint <3

[ancient geyser]

Just sold a broken ratrig for 250k can confirm

Like literally

[olive temple]

ok i have an issue and dont know where to address it but literally all the servers for me are above 200 ping and nothing i do fixes it

@slim spruce

[slim spruce]

When did this start?

[olive temple]

today

I was playing normally this morning now all of a sudden the servers are high ping for me and unplayable

@slim spruce

It can't be my internet because it seems to be running normally but it might

[slim spruce]

This sounds like an ISP re-routing issue. What region are you in and do you have a VPN enabled by chance?

[olive temple]

im west. let me check if I do because I shouldn't

no its off

[slim spruce]

If it's an ISP re-routing issue there may not be a way to fix this. Make sure no VPNs are enabled for sure though.

[olive temple]

Yep 👍 thats all deactivated I never really use it

it might fix later when everyone at my house is off the wifi but im not sure thanks though

[slim spruce]

Sometimes it's time based and fixes itself if it's an ISP routing problem, sometimes it's permanent. You might need to use a VPN.

like find the closest server to you on your VPN

Usually this happens for only Tarkov due to connections to Russian servers

[olive temple]

Oh I see. I'll give that a try if not hopefully it changes!

[dusky mantle]

What is the last event about?

[marsh roost]

Is the name that shows up in the top right of the bsg launcher your login username?

[vivid briar]

guys was there an update that affected the nvidia settings yesterday or today ? i had limited frame rate on 60 fps and i was doing very well but now i get 120 fps and the nvidia fps limiter no longer works (not even the vsync in tarkov) and i get like 120 frames and it makes my pc sound like a jet engine

[maiden ermine]

I need help I keep getting this message The process cannot access the file 'C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.12.15.18772.bsgp.mcd' because it is being used by another process. and another error whenever the installation is done stating that I dont have the correct update.bsp or whatever

[junior crypt]

yeah pretty sure

[lucid lake]

Heh @slim spruce I recently upgraded from 8gb ram to 16gb and the game works fine! Ty for the help 🙂

[somber cloak]

Where can i report someone for chat abuse

[coarse crater]

#discord-mod-mail

[somber cloak]

Thank you

[balmy ferry]

how to change email?

[slim spruce]

This can't be done, unfortunately.

[slim spruce]

reboot and try again. If not still, white list the game and launcher folders in windows defender and other antiviruses and reboot and try again.

[silent trail]

How do i stop blue screening every time i try to raid

it always blue screens when im loading map

[umbral dagger]

@slim spruce the pinned message doesnt have the latest update , where else can i find it

[slim spruce]

1 moment

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.15.18772_70dbb354-dcb3-43ab-af36-8e1a8ca72d50/Client.0.12.12.15.18772.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

we good now

[umbral dagger]

thanks

[silent trail]

What does “VirtualAlloc remapping failed” mean

[slim spruce]

sounds like you ran out of ram and virtual memory messed up

When ingame see what your ram usage is. If it's above like 85% that is the cause.

[silent trail]

Would the ram cleaner help that

And I couldn’t even get in raid

[median ruin]

If you were to use a ram cleaner, I recommend an external one, not the one offered in the settings

[slim spruce]

maybe, but unlikely if you are running out of ram

[silent trail]

I just checked and i have 32 GB of ram, does it really fill up that easily?

[slim spruce]

with 32 you should be fine

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[silent trail]

Theres a ton of application failures

One windows failure

And 3 miscellaneous failures

[slim spruce]

look for a tarkov one at the time of crashing and also hardware errors

[silent trail]

InstalledPackagesAgent.exe stopped working along with BEService.exe

And there was a windows hardware error

[slim spruce]

yes that one, what does it say for the code?

144 or what?

[silent trail]

193

[slim spruce]

This is a graphics driver error. Please reinstall the graphics driver with a clean install in the custom install option. "clean installation" for Nvidia and "factory reset" for AMD.

[silent trail]

How do i do that

[slim spruce]

Download the driver again or use geforce experience in the driver tab > one of the 3 dots at the top right to reinstall.

Instead of clicking express, choose custom. Then check clean installation.

[silent trail]

How do i unistall it

Do i uninstall it

[slim spruce]

reinstall, not uninstall it

While reinstalling click custom install and then check clean installation

[silent trail]

Okay

Im in the geforce experience and the three dots says scan for games & apps and optimize all games

I see it

[slim spruce]

there's 2 sets of 3 dots at the top right of the driver tab. It should be the lower one.

it says reinstall

[silent trail]

Its at the bottom of the drivers tab next to my game ready driver

It says it failed

[slim spruce]

failed to reinstall?

[silent trail]

I click reinstall and it says driver reinstall failed

[slim spruce]

Download the driver from the website

https://www.nvidia.com/download/index.aspx

geforce experience or the driver you have now could be corrupted

[silent trail]

Im on my phone because my discord froze on my pc btw

And when i close and open it back up its still frozen in the same spot

[slim spruce]

reboot and try from the nvidia website

[silent trail]

So the geforce game ready driver right?

[slim spruce]

yes

[silent trail]

Ok its downloading

I also found out recently that 300 GB of my 450 storage was being taken up by videos

Yikes

[slim spruce]

If your drive is full that could be another cause

but it does seem your graphics driver is corrupt

[silent trail]

I would complain about how long its taking to download 700 MB but im also reinstalling tarkov at the same time

Okay its installing

everything works now, thanks for helping @slim spruce!

also quick question, how do i leave labs

[slim spruce]

There are various exits, the safest being in the sewer

At least in my experience. A button must be pressed and the water must go down.

[silent trail]

it says theres no exits

[slim spruce]

Hopefully that's not the case.

[silent trail]

parking gate didnt work and neither did hangar gate

im stuck in main elevator now

bruh

[slim spruce]

the doors must be open

[wicked coral]

Hi, when I try to download escape on the launcher, a message tells me that the version is not up to date.
Does anyone have a solution?

[slim spruce]

sometimes those buttons don't work also

[slim spruce]

What error exactly?

[silent trail]

i meant the door toggle wouldnt work

[slim spruce]

Are you choosing the install button or the "choose existing install" button. Don't choose the second one.

The second one is if you have the game installed already

[silent trail]

i disregarded it because theres the off chance but now im stuck in main elevator

[slim spruce]

There's 2 elevators

you pressed the button?

[silent trail]

yes

[slim spruce]

Well you're stuck then if the door is closed.

[silent trail]

i did everything as if i were gonna extract

[wicked coral]

this folder does not contain the correct version of the game. Please check the specified installation path and try again

[slim spruce]

Send in a bug report in the launcher after this.

[slim spruce]

You are choosing the wrong button to install the game. Please press the large install button.

[wicked coral]

yes but when I launch the installation nothing loads

[slim spruce]

At 0/0 you mean?

[wicked coral]

yes

[silent trail]

theres a raider outside the elevator

[slim spruce]

Let it sit there for 5 minutes it will fix itself.

at 0/0

[wicked coral]

ok thank you for your help

[silent trail]

i get the dot when i get close to the corner where the button is to open the elevator doors

theres also a tiny slit i can see through

oh well guess ill die

ooh i can shoot through it

[vivid briar]

https://www.youtube.com/watch?v=GA-gixZPSQg

HELP!!!!

[quiet summit]

^Being taken care of

[sinful crest]

Not sure if this is the best place to ask this but I just got a brand new PC and I’m trying to log in to install the game and this is what I get…any ideas why it’s not letting me through.

[slim spruce]

re-sync your windows time and make sure it's correct with the correct time zone and refresh.

[sinful crest]

Wtf 😂😂😂 I didn’t even notice that. Thank you.

[slim spruce]

👍

[slim spruce]

What do you need to know?

[abstract sandal]

not to good with hotkeys and basic editing, dont really know what the effects do and the interface is a bit confusing

plus i have a pirated version so idk if i can add plugins

[slim spruce]

[abstract sandal]

yeah i know right

[slim spruce]

All you need to do is know how to split and most of the work is done

S is split when you are on the time line

[pulsar yoke]

I need help with something

[abstract sandal]

fr? what if i want to do like, velocity type edits is that possible on vegas 18?

[pulsar yoke]

When I download the game it’s doesn’t download it just stays at 0mb/sec

[abstract sandal]

skill issue tbh

[slim spruce]

Changing speed can be done, yeah

[pulsar yoke]

It doesn’t move

[abstract sandal]

do you have space on your drive?

[pulsar yoke]

Ye

[abstract sandal]

whats the best effect for it?

also what are some good plugins that are free?

i tried to install like twixtor but that didnt work too well

it wasnt free plus i think thats for premiere

[abstract sandal]

try to reinstall the launcher?

[pulsar yoke]

I did multiple times

[abstract sandal]

hmmm maybe let it run for a bit, how good is your internet?

fresh install its gotta build a file location and do all the fresh install stuff

[slim spruce]

If you need to slow something down just hold CTRL and stretch the end of the clip forward for slower and back for faster

[abstract sandal]

oh ok thanks

[abstract sandal]

and to make like a rainbow back round type deal on a clip is there an effect for that?

[slim spruce]

background of what?

[abstract sandal]

like an RGB color changing back round around a character or something

[slim spruce]

This is advanced editing that I am not sure I am qualified to answer

[meager notch]

mods

[abstract sandal]

ohu thats ok thanks for yoiur help tho!

[slim spruce]

huh?

[meager notch]

idk if theres a way yall can tell who just left my server but he just came in asking if we wanted cheats

[slim spruce]

if you have proof like a screenshot of dms send it to #discord-mod-mail

[granite egret]

wtf

[meager notch]

fuck haha it was just in vc

[pulsar yoke]

YESS DINALY IT WORKED

[hidden geode]

how do i make abug report

[slim spruce]

@vivid briar To use mod mail you must have dms enabled for server members

we know.

[vivid briar]

fair enough, thanks.

[gloomy harbor]

Tarkov using 15.8GB of ram for some reason (Figured it out my pc set the game to power saving mode so I turned it back to high preformance it’s fixed) lil upset cause simpliest of fixes and took me 3 days and several hours to figure it out….

[zenith dust]

where we can found promo code to by edge of darkness edition before the wipe ?

[slim spruce]

There is no such thing as promo codes, only full game keys and the extremely rare item key.

There are however sales, but there's not been an announced one for some time.

[zenith dust]

that's steam summer sales, i hope they will made a sale before i spent all my money on steam

[coarse crater]

Click the dropdown thing in the top right of the launcher

[blazing lily]

How do I delete EFT I cant find a thing that says to.

[median ruin]

"Add or remove programs"

Search for that in the windows search-bar

@blazing lily

[blazing lily]

Thank

[shut trench]

ANY ADMINS ON?

[slim spruce]

[shut trench]

nvm the guy left

LFG labs 16, guy keep entering in coming back to spam notification noises

[slim spruce]

Ok

[slim spruce]

dm me the name

[shut trench]

if he comes back I will

[young girder]

Seems like theres a bug with gun zeroing, every gun at 50 or at 300 is shoowing low, tried on wall inf actory and in hideout to make sure it isnt a hide out bug
[5:52 AM]
My friend tried and had same issue, so it wasnt just me, only noticed since the patch
Also seems guns/scopes sit further back and take up more screen space lol.

[timber matrix]

anyone else having trouble loading in?

[vivid briar]

whats the event today?

[proven pendant]

anyone know how to fix this? a couple times a day my game does this, i will be playing, normally, just like any other raid, and suddenly screen goes white or black and makes buzzing sound and i cant do anything but turn off and then turn back on my pc

[quiet summit]

See #eft-chat Pins.

[bitter igloo]

Could be a whole bunch of reasons, distance, elevation, caliber/velocity, sight over bore, etc.

[lofty stone]

theres a guy leeching dms with scams

can a mod help me please

[median ruin]

#discord-mod-mail

[last edge]

how come i can only trade stuff to get stuff from vendors?

non of these items i can buy with money

[vivid magnet]

So is max fence rep still 6.00? I just got that and when I click on fence, the max rep tab lights up for a second then goes away again

[vivid briar]

ANYONE CAN HELP ME GET RID OF THE PIXELS

[vivid briar]

it's holes in the clouds and those are stars (I think)

wait nevermind

Oh my lord are you on painkillers?

[vivid briar]

I mean it shows me some pixels like im playing through an old tv

i want to make the game clear without them

[vivid magnet]

wtf is your sharpness at

[vivid briar]

what does it has do be

is on 0.6

[knotty tiger]

guys why is the viewmodel capped at 30 fps??????

@loud moss

this discord is useless

@loud moss

[loud moss]

If I knew I would help you.

[buoyant umbra]

Getting "Awaiting session start" on every join. My teammates can join but i can't. Lost two slicks and two flirs already with it.

Anyone know what's going on here?

[slim spruce]

Does it work without being in a group?

[buoyant umbra]

I think I just figured it out. For some reason my VPN was running as a service but not as a main app. It was the fact that the VPN was active.

[slim spruce]

Ok

[sonic cradle]

since all bosses are spawning on customs right now, does that mean that they arent on their original map? I wanna know if im gonna get ass pounded by shturman on lumber yard right now

[slim spruce]

@vivid briar) To use mod mail your dms to server members must be enabled

[grim sandal]

can you show me a pic of the settings

[soft smelt]

I haven't been able to join a game. I load all the way through up until Awaiting session start. Then after about 5-10min it wil DC me. If I manage to connect then I didn't last more than five minutes before I lost connection and wouldn't be able to join again. This happens to my PMC and scav equally. I have a VPN but was using it before and had no issues until recently. If you have any advice on how to fix this or if this is just a BSG issue, pleas let me know!

[silk pewter]

Can a mod remove ponglenis from #722945455079686284 hes not bad or anything, just afk and not talking and never even said anything and has been here a while now. can you move him to an afk channel please

[slim spruce]

Ok

[silk pewter]

thank you

[stone herald]

my launcher will not launch its say suspicious behavior but my pc hasnt been turned on since monday of last week i played the game before i left and it logged me in fine can someone help me

[slim spruce]

What is the error exactly?

[stone herald]

error on post

[slim spruce]

Are you on a VPN?

[stone herald]

no

[slim spruce]

Try rebooting your modem by unplugging it from power for 15 seconds.

[stone herald]

ok will

[stone herald]

this didnt work

[silk pewter]

ALSO CHECK FOR Corrupted files

verify files/clear cache

[slim spruce]

This means your IP address is temporarily or permanently blocked from the website.

[stone herald]

how do i verify them

[slim spruce]

Please contact support on the website in a ticket if you can, or email [e-mail] with your IPV4 and IPV6 addresses

[stone herald]

ok

[vivid briar]

its film grain (noise) go to settings> graphics> and then uncheck noise at the bottom, and its gone. it really annoyed me aswell.

its to make the game more "cinematic"

[soft smelt]

I haven't been able to join a game. I load all the way through up until Awaiting session start. Then after about 5-10min it wil DC me. If I manage to connect then I didn't last more than five minutes before I lost connection and wouldn't be able to join again. This happens to my PMC and scav equally. I have a VPN but was using it before and had no issues until recently. If you have any advice on how to fix this or if this is just a BSG issue, pleas let me know!

[harsh magnet]

What does it say when u get dissconetectd

[soft smelt]

it just says you have been disconnected try to reconnect and when i reconnect it still does the same thing

[harsh magnet]

Does it say a reason?

[soft smelt]

connection lost i think im not on cant remember

i could check

[harsh magnet]

Like disconnected for poor conneqtion quality?

[soft smelt]

yea i think

[harsh magnet]

Well that means ur internet is shit

[harsh magnet]

What does the ping counter say in top roght?

[soft smelt]

?

[harsh magnet]

Yeah but in tarkov did you have ping issues?

Are you sure it was the poor internet quality error?

[soft smelt]

Nope its been fine until recently. No new changes to my internet the game just wont let me in. I guess

im going to check the game now

after 9 min

[harsh magnet]

Oh well that might be bad bsg servers

Or bad routing

[soft smelt]

I hope with the new wipe it fixes

[exotic briar]

brev why does bsg still keep operating after being closed, what is this russian spyware shite

[slim spruce]

what?

[lilac vine]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.15.18772_70dbb354-dcb3-43ab-af36-8e1a8ca72d50/Client.0.12.12.15.18772.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

ok so my friend did the above, but with the new patch, he needs to update the game but he cant update, it goes to 65% and stops working so he uninstalled and reinstalled and it still doesnt work

here is what he sees

[open veldt]

losing connection on labs and only labs, constant connection loss only on that map

[mighty juniper]

I just got perma banned for no appernt reason. How do i create a ticket for EFT

[stuck pewter]

anyone lost sound in Tarkov before? (all other sound works outside game) i'm running an integrity of files check now...hopefully that fixes it. (integrity file check didn't fix it)

[void shoal]

every time I open the launcher

[slim spruce]

what is below that in the error?

scroll down

[void shoal]

nothing else

the game is working, but I get that

[slim spruce]

The game is working?

[sharp ingot]

Submit a bug report.

[slim spruce]

Do an integrity check on the launcher for the game files in the top right on your name > integrity check.

If that doesn't help please reinstall the launcher.

You can re-link game files with "choose an existing installation..."

[void shoal]

yep

[slim spruce]

Odd. The error usually means something is not installed properly or something is on another drive it should not be, or the game can't check the game folder for integrity

Running it as admin or white listing the game and launcher folders in windows defender and rebooting may help

[vagrant turtle]

i'm having some issue, i'll remove the game and reinstall

if i just remove the game but keep the launcher, do i keep my keybindings, settings and such?

[slim spruce]

what issue

files for keybinds are here to back up but it should not be removed when uninstalling the launcher. C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

uninstalling the game does not mess with this

[vagrant turtle]

@slim spruce been 2 raids ( 1 offline, 1 as scav, both on factory day time )
that after few minuts, my left clic don't work to shoot ( works in inventory to grab object )

my keyboard number don't work neither ( to change weapon )

if i alt-tab to another software, everything outside of eft is working well

[slim spruce]

You could delete the control.ini file in that folder above if it's corrupted, but this will reset your binds. Otherwise it could be a problem with the keyboard software.

Otherwise this could be a hands busy bug

usually only ALT F4 and rejoining helps that

[granite egret]

@quiet summit

[quiet summit]

ty

[wispy jetty]

Guys. I upgraded my monitor. But the game is laggy for me now. What can I do to decrease the lag? I had no issues on my old monitor

Thanks for your help

CPU Ryzen 7 3700X
Motherboard Asus PRIME X470-PRO
GPU ASRock Radeon RX 5700 8G

Monitor iiyama G-Master G4380UHSU-B1 Red Eagle

Also maybe to clarify. It is not really laggy. It is more like it is not smooth anymore. I feel like there is a delay on everything I do

[median ruin]

Did you make sure you set your refresh rate to the highest

[wispy jetty]

Yes it is

It used to be 60ghz, now it is 120ghz. But it feels like it is halved instead of dubbled.

[median ruin]

Double check your resolution in and out of game, Gsync etc

[wispy jetty]

Resolution was not the same. Will check ingame now. Gsync, not sure what to check there

[median ruin]

Dw about the gsync or whatever if the resolution wasn’t the same

Focus on that

[wispy jetty]

That was the issue yes. Thank you!

[quiet summit]

[vivid briar]

SOMEONE TELL ME THEIR GRAPHICS PLZZZZZZ

[coarse crater]

turn off noise

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.15.18807_987d62ce-d422-4183-95a1-525430319445/Client.0.12.12.15.18807.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[proven pendant]

lethal toxin is so bullshit, you have less than 10 minutes to get out anywhere

[lilac vine]

my friend did this method and it work BUT with the new tech patches, he cant update his game and it looks like the below

can u pls help

he uninstalled and reinstalled to try to fix the update not working but still no fix

[slim spruce]

If you get the problem with the checksum error you'll need to manually install every patch. I don't see that error so we can try something else.

white list the game and launcher folders in windows defender and reboot.

And then run the launcher as admin

[rare echo]

just used a xtg but it didn't remove my toxin how come?

[slim spruce]

it resets the timer

[rare echo]

ahh

[slim spruce]

should be around 8 minutes

[rare echo]

would have been good to know before i used it 😛 feelsbad

[soft smelt]

I haven't been able to join a game. I load all the way through up until Awaiting session start. Then after about 5-10min it wil DC me. If I manage to connect then I didn't last more than five minutes before I lost connection and wouldn't be able to join again. This happens to my PMC and scav equally. I have a VPN but was using it before and had no issues until recently. If you have any advice on how to fix this or if this is just a BSG issue, pleas let me know!

[white iris]

Wait is eft down or smthn the launcher is stuck on the loading screen for me rn

And it keeps popping up with an error saying cannot establish server connection

[slim spruce]

no. What is the error exactly?

[slim spruce]

Hmm. Try rebooting. This is unusual.

[white iris]

I thought my Internet was down but it’s clearly fine rn

[white iris]

Rebooted thrice

[slim spruce]

This is an error the launcher comes up with?

or the game

[white iris]

Launcher

Also can’t access the website bc it won’t load but I can go to other websites like YouTube

[slim spruce]

Are you on an internet like hotel or school wifi?

[white iris]

Nope home wifi

[slim spruce]

VPN enabled?

[white iris]

Nope

And I didn’t get ip banned bc I think they send out an email if you get banned

[slim spruce]

This looks like either a firewall or an ISP blocking the website.

Make sure your router doesn't have any protection filters on it.

[white iris]

How do I check that?

[slim spruce]

If you didn't do it manually it's unlikely.

You could reboot your router and modem by power pulling for 15 seconds

[white iris]

Already rebooted my modem

Windows firewall is also disabled

[slim spruce]

CTRL F5 on the website

[slim spruce]

You do not have a public network connection, that is the cause.

[white iris]

It just started working again

[slim spruce]

after ctrl f5?

[white iris]

Nope

[slim spruce]

weird

that network connection is odd, not having access to public

[soft smelt]

Can you help me? I haven't been able to join a game. I load all the way through up until Awaiting session start. Then after about 5-10min it wil DC me. If I manage to connect then I didn't last more than five minutes before I lost connection and wouldn't be able to join again. This happens to my PMC and scav equally. I have a VPN but was using it before and had no issues until recently. If you have any advice on how to fix this or if this is just a BSG issue, pleas let me know!

[sage drift]

friends game keeps crashing every raid can anyone decipher error logs?

[night violet]

hi i cant upgrade my account

it says i need to log in but i already logged in

[proud crest]

hello can any 1 buy my terragroup armband on fleamarket my name is Willski2kdc

[slim spruce]

Are you logged in on this page? https://www.escapefromtarkov.com/preorder-page

[slim spruce]

No telling what that means as it's very broad. Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[young anvil]

can somebody help me everytime i put in my email to register it declines it

[median ruin]

Use a gmail

[young anvil]

oh ok

thank you 😢

[median ruin]

It’ll save you from many problems in the future

[kind obsidian]

i dont recieve any email from bsg

i cant login anywhere

any suggestions?

[slim spruce]

Tried the tips here for the launcher? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[kind obsidian]

the problem is its not just the launcher

[sage drift]

sure one moment

[kind obsidian]

its the website too

[slim spruce]

what email service?

[kind obsidian]

gmail

[slim spruce]

make sure your gmail doesn't have any filters or redirects for the tarkov emails

[slim spruce]

Anything else? Harware errors?

[kind obsidian]

i checked it already everything is fine

[sage drift]

no just escapefromtarkov.exe

[slim spruce]

reinstall the graphics driver with a clean installation in the custom install option

[sage drift]

how do i do that in amd`?

[slim spruce]

custom install, "factory reset"

[kind obsidian]

i even tried it with my phone

i dont recieve anything

[slim spruce]

If nothing works you will need to email support (or use a ticket on the website if you can) for more help. [e-mail]

[kind obsidian]

no wipe day for me i guess

[slim spruce]

[sage drift]

ok one sec

[slim spruce]

tried resetting the password?

that never came through either?

[sage drift]

i cant find this custom install button in the software?

[slim spruce]

during the install do you see "factory reset (optional)"?

on the same screen as the install location

[echo bough]

yo, the tarkov page has been stuck on "awaiting payment submission" for a couple hours now. Has this happened to any of yall?

[sage drift]

ok one second

[sage drift]

no i do not

[slim spruce]

Try another web browser like edge or internet explorer. Make sure you are not charge on your payment method yet and that you don't own the game on your eft profile.

[sage drift]

i have no idea what i am looking at it does not look like that for me

[slim spruce]

that might be old

[sage drift]

the top one or mine

[slim spruce]

the one I posted

[sage drift]

hmm so what do i do

i have reinstalled windows cause this kept happening before today

[slim spruce]

I have never used AMD software so I have no clue

If you reinstalled windows recently it can't be that

[slim spruce]

What is the ram usage during gameplay up before the crash?

Like 85% or higher?

And do they only have 16GB?

[sage drift]

64gb and 10 gb used or so

[slim spruce]

What is the ram speed set at?

If they are on an AMD processor?

[woven blaze]

Hey, has anyone purchased anything from the tarkov merch store lately?

was looking at getting the killa helm and i dont want to purchase it if its suspended and such

[slim spruce]

It ships fine. If you have more questions please email their support as BSG doesn't handle the store directly.

[sage drift]

they are on amd and i think 3200

[slim spruce]

It could be a ram speed issue. I'd do a bios update first and make sure after that bios update you enable options like XMP 1 for your ram and above 4g decoding (resizable bar) if you have a newer graphics card.

[echo bough]

Hey, tarkov won’t download. It is stuck on 0/0 MB and keeps restarting itself

[slim spruce]

let it sit trying on 0/0 for like 5 minutes

[heavy hornet]

Where is the merch from the tarkov store sent from?

[soft smelt]

Can you help me? I haven't been able to join a game. I load all the way through up until Awaiting session start. Then after about 5-10min it wil DC me. If I manage to connect then I didn't last more than five minutes before I lost connection and wouldn't be able to join again. This happens to my PMC and scav equally. I have a VPN but was using it before and had no issues until recently. If you have any advice on how to fix this or if this is just a BSG issue, pleas let me know!

[quiet summit]

Have you tried without the VPN?

[soft smelt]

Thank you for Responding. No i haven't but im sure that's the answer thank you very much

[quiet summit]

What's the problem with it?

[eternal oak]

Hello has anyone been having an issue with constant server disconnects?

[golden hawk]

i get to 100% loading map and instantly disconnected as a pmc

why is this happening?

[eternal oak]

No clue, I just keep getting into raids and run for 5 seconds and disconnect immediately

[high sigil]

im having an issue where when ever i load into a raid i crash instantly the game loads just fine i can do what ever but go into raid as soon as i do i just crash could anyone help me out

[keen berry]

a guy named pluto just teamkilled all of us

[worn flame]

nice

[winged ember]

has the date of wipe been announced yet

[coarse crater]

No

[kind obsidian]

@slim spruce i fixed it really easy. And I think i found a new way for a fix instead going for the support. You just need to register with an new account so you recieve an e-mail.

[stiff kayak]

Hello i am asking about Linux support for tarkov

I recently bought eod for bro who is Linux native and battleeye spergs wen he tryed to connect to live server

[boreal depot]

short answer: eft isn't linux compatible; long answer: it's not officially supported, it runs, you can get it to run just fine, but not battleeye, which prohibits online play, so in conclusion, it won't run on linux, unfortunately, as far as I know

[median ruin]

Join the Linux server in #❌〡community-servers

[crystal pond]

For the life of me i cannot download the game, not even to a separate file/move which ive already had to do before. Ive deleted all roaming and local, still nothing

[harsh magnet]

why does he run linux bad computer hardware?

[shell hedge]

my game keeps saying this anyone help

[vivid magnet]

So I guess this is a bug from the events but for some reason it doesn't count Tagilla as a boss anymore. I've killed him twice and his "nametag" thing on the post match report has him as a boss but you don't get the boss XP for it. and I just noticed it didn't count towards the quest. I already handed in the boss cap and it still shows I need to kill him. Killa however did count as a boss and I got a kill towards "The Stylish One". Not sure if it's worth even filing a report about because it's probably just the event screwing with it but not sure

[quiet summit]

Hmm, I wouldn't worry about it since this is probably just a temporary event.

Feel free to submit a bug report though.

[quiet summit]

Have you tried to verify integrity on your launcher?

[vivid magnet]

alright. does it need/would it help if I include clips or screenshots of it or is that not an option

[quiet summit]

If you are able to, it would definitely help

More information is better

[vivid magnet]

alright. assuming that offline raids would work the same as the online raids in that sense so i'll just load up an offline and fine both of them quick

[wooden narwhal]

Anyone knowledgeable in tech support? My friend is having an issue where he has a for sure good enough system to output more than 60 fps but struggles to go above 35 all while his gpu usage is about 30% and below... Would be a great help.

[boreal depot]

this game focuses strongly on single-core cpu performance, he might be hitting a cpu bottleneck and not gpu

[wooden narwhal]

All benchmarks seem to have zero issue with the game, hence why i seek help here. He's got an i7-3770 and a 1660S

[boreal depot]

the cpu has integrated graphics, that can be disabled through bios, also, ram speeds are important (which are rather slow on that cpu) as well as general ram size (should be at least 16gb, 8gb is almost impossible to run tarkov)

btw, is it just consistently slow fps or does it stutter as well?

[normal mural]

Anyone experiencing game crashes recently?

Like every raid, i get multiple crashes

and its not only tarkov

[quiet summit]

What type of crashes?

Error codes?

[normal mural]

just crashed, and no error report

i will screenshot as soon as i see one

[boreal depot]

@quiet summit least suspicious message i've ever seen... in Support

[quiet summit]

bruh

[wooden narwhal]

Consistently low and stutters. He's got 16 gigs of ram. Will try disabling igpu soon and see if that fixes things

[slim spruce]

does your game folder look like this?

[snow walrus]

anyone having this when tryng to connect to a game?

offline game working

[slim spruce]

On every single raid?

[quiet summit]

What's the memory usage at normally?

[wooden narwhal]

It draws at max about 8 gigs. I'd have to confirm with you on that but i think 80%

[snow walrus]

yep

[slim spruce]

Do you have a VPN you could try for a second?

[snow walrus]

every, scav

[umbral dagger]

@slim spruce link

[slim spruce]

what?

[snow walrus]

vpn same error

[slim spruce]

Do you have a VPN that has a unique IPV4 address?

Most of them you pay extra for that.

[snow walrus]

idk

[slim spruce]

If you have troubleshooted everything else, like rebooted modem and router by power pulling for 15 seconds, and other games don't do this, it could be an ISP issue related to IPV6. This is not something you can fix, even disabling IPV6 on your pc's end. You will need to call them and ask for a prioritized IPV4 connection or otherwise called "dual stack".

The tarkov servers don't like a pure ipv6 connection.

Some isps are moving away from giving people unique IPV4 addresses and that is the cause.

[snow walrus]

yesterday working fine

[quiet summit]

80%?

[slim spruce]

This can happen overnight with a modem firmware update or something. I'd contact your ISP and see if they know about problems with Tarkov.

[quiet summit]

You can try setting your pagefile size and seeing if that helps

[boreal depot]

@wooden narwhal how about cpu values? usage and temps after a minute or two? I'm still suspecting something between ram and cpu

[dark escarp]

Hey so i cant buy EOD for some reason Xsolla just wont send the under 2 doller bill any help

[quiet summit]

Please get in touch with xSolla as they handle our billing
https://help.xsolla.com/i-cant-make-a-payment

[dark escarp]

they wont respond

[quiet summit]

Are you using their live chat?

[dark escarp]

i tried that

[slim spruce]

@untold relic To use mod mail you must have dms to server members enabled.

[quiet summit]

Please try again

We cannot assist with billing issues unfortunately.

[wooden narwhal]

Cpu's about 50-70% which i thought was abnormal, temps are what you'd expect, about 60 celcius. I believe he has a stock cooler too

[boreal depot]

(also @wooden narwhal , not just usage would be interesting, but at what frequency the cpu sits, as i'm sure temps will be "ok", but frequency will have dropped to the floor by then)

[wooden narwhal]

Turbos at 4.03Ghz

[boreal depot]

hmmm, but it could/should even be higher if it was strong throttling

yeah, but does it actually sit at 4.03GHz under load and at 60ºC?

[wooden narwhal]

Mhm while playing tarkov it's just a constant value between 50-70% usage and sits at the same temp for however long he plays.

[umbral dagger]

the download link

theres a new update

[slim spruce]

oh ok

[slim spruce]

It's up to date

[willow reef]

yeh sorry @wooden narwhal has been speaking for me

ill start up the game real quick and send u the frequency range

[boreal depot]

much appreciated

(dreaming) if you could graph frequencies/temps over time that would be golden

most "problems" can be diagnosed by staring at hardware values long enough

[willow reef]

ill see what i cn do with msi afterburner

i dont have a different graph program any recommendtions?

[boreal depot]

(in afterburner) as long as it shows the charts where cpu freq and temp is shown, it would be enough probably

[boreal depot]

HWInfo, but it's complicated, to say the least

(the graphing function, not the program itself, it's just tedious to set up the graphs, I only bother if I'll be spending more than 1 hour staring at values)

[willow reef]

so to explain idk whats going on with the temps but tis been doing this for quite a long time and i tried putting it into a different motherboard and there it was fine

so im assuming the sensor is ded but yeah idk how to fix that

[boreal depot]

yeah, that shows some heavy throttling, not even reaching 3.8GHZ almost, that's some serious thermal limit there

might be time to think about a new cooler

on the other motherboard, conditions were the same/close enough? i.e. stress test or tarkov and look at the values?

[willow reef]

the thing is the cooler is not even hot too the touch it almost feels cold

[boreal depot]

oh... bad tension in springs or cooler mounting device

or could be bad thermal paste application/air pocket

[willow reef]

it was most of the same components just different mobo and we ran apex back then

[boreal depot]

then something changed between that swap, possibly a fluke with the paste

[willow reef]

but another thing to mention my speed when im normall running turbos up to 3.6 3.7 but as soon as i start trkov it refuses to go bove 3.1

[boreal depot]

shit happens, if you really believe the cooler stays cold while it shows those temps, then reapply paste

[willow reef]

it was lready running this hot before the swap thats why i tried the swap

[willow reef]

ill get some new paste soon and ill try that

[boreal depot]

tarkov is hella intense, try to check how temps/freqs look when running superPi

[willow reef]

super pi?

[boreal depot]

superPi calculates X amount of digits of Pi, pure cpu and ram test

tiny program that does just that, let it calculate a couple million digits and check temps

it will use absolutely everything it can from your processor

(i'd run 16M or 32M, so it's long enough, those should take at least a couple of minutes)

[willow reef]

aight ill send u the results of 16 nd 32 respectavly

[boreal depot]

just do 8 or 16, just checked the record for 32, you'll take close to 10 minutes (or aboev)

[willow reef]

16 is running now lmost done

[boreal depot]

but really, it's all about temps and freqs reaching an equilibrium and seeing at what values they land

[willow reef]

so heres the result

i dont really see any significant drops relly

not like it did before at least

[boreal depot]

yeah, the cpu is optimized for tests like this, as it's close to the official hardware tests run by manufacturers, so it's a bit cleaner result, temps still get massive though

[willow reef]

so i just wiggled the cooler and its running a whole 30 degrees lower i might wanna reapply the paste and the cooler soon

[boreal depot]

I'd say check cooler

[boreal depot]

madlad, I love it

[willow reef]

might just have been two faulty cooler installs i guess??

[boreal depot]

press down on the cooler and see if temps improve (I've never done that one before )

[boreal depot]

yeah, most likely... shit happens, paste is cheap unless you're using grizzly

[willow reef]

yeah ill get some t my local store and see what i can do

[willow reef]

sometime primitve ways work the best XD

[boreal depot]

what mounting system does the cooler use? the infamous intel springs that snap in place or actual screws?

[willow reef]

its and aftermarket antec cooler with springs and screws

[boreal depot]

alright, even spread paste or blob in the middle, press the cooler down ONCE on the cpu/paste blob, no lifting from that point onward, screw in crossed-corners

that's how you get good paste application, screw all of them 80% in, then half turns jumping from corner to corner crossed, so in this order 1-4-3-2, if you were to number them top left 1 to bottom right 4

bad paste simply happens, redo, should help (hopefully fix)

good luck

[willow reef]

okay my temps are fine now but my gpu is still only being used for 8/14 percent any idea how i fix that cause it caps my fps at round 40 low 50

[brave nacelle]

is anyone else randomly dying to scavs in game?

its happening on both my PMC and Scav runs. no one is around. no sounds. no gunfire. i just suddenly die and the game tells me a scav kills me

[wind snow]

my game keeps crashing when i load into raid, like as soon as 'awaiting session start' comes up i get a black screen and then the game closes. this has never happened b4 in 1700 hours, any thoughts? ive done an integrity check and there is nothing wrong... apparently

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[wind snow]

thanks sessamy ill have a look

[wind snow]

it seems like its battle eye thats causing it

[slim spruce]

the game crashing is not a battleye issue

[wind snow]

ah

[slim spruce]

Try reinstalling your graphics driver in the custom option with the "clean installation" box checked. (factory reset for AMD)

[wind snow]

ok thanks ill give it a try

[cloud sentinel]

is there anyway to set up the game to automatically update?

[slim spruce]

Only when you launch the launcher, there's an option for automatic updates

[tawny cypress]

anyone else unable to buy shit from traders???? ive restarted game, intergrity check, update check, gone through 3 raids nothing works

[cloud sentinel]

i just enabled it will it update even if the launcher is closed?

[slim spruce]

only when you open it when a patch is there

[vivid briar]

ok

[cloud sentinel]

Ok so if i leave the launcher open over night it'll automatically update right?

[slim spruce]

I do not believe so. It gives you a cool down if it keeps checking

[cloud sentinel]

Ah alright well that kinda sucks. But thank you

[zealous geyser]

How do you fix error 3032 when trying to buy the game?

[slim spruce]

xsolla error 3032 means you are blocked from purchasing due to a problem like a forced charge back. You will need to contact xsolla to fix this: https://help.xsolla.com/i-cant-make-a-payment

[thorn pollen]

Haven't touch the game in a while and my account got locked out in 6 days how do i get my account back?

[slim spruce]

wait about an hour or two and try again, the timer usually lowers

reset the password on the website if you are not 100% sure you put it in correct

[thorn pollen]

I've reset my password multiple times and I know it is correct but the incorrect email/password is still popping up

[slim spruce]

Can you log in on the website?

[hollow finch]

Tried logging into my account for the first time in like 6 months and it says my email does not exist.
Anybody know a faster way to get in contact with BSG?
I heard it takes months for them to respond to emails and I really want to play on wipe

[thorn pollen]

yes i can

[slim spruce]

With the same login info? And on your profile page it doesn't say you are banned?

[thorn pollen]

yep same login info but no ban

[slim spruce]

you are using the email and not the username and caps lock is not on?

[slim spruce]

If so, please contact support on the website in a ticket from your profile page as your account might be locked.

[harsh magnet]

what is this glitch when i cant do anything at all in game cant change or drop weapons cant drag anything wtf

cant reload or shoot

[slim spruce]

hide and ALT F4 and rejoin

[harsh magnet]

well i died already it happened in factory when i was pushed

[tranquil trellis]

If my friend buys standard, if he goes to upgrade to EOD is it cheaper?

and will the game be on sale soon?

[slim spruce]

Yes, you only pay the difference in cost for upgrades. You do pay tax again, though.

[tranquil trellis]

so game will be on sale soon?

[slim spruce]

No clue

[quartz siren]

I cant go into any raid and when I try to it says "Exceeded the limit of xtg-12 in the inventory (0 max)"

[celest pecan]

how do i get out of factory

[celest pecan]

you cant go in with an xtg

[quartz siren]

I DONT HAVE AN XTG

[celest pecan]

check stims case

[quartz siren]

FUCK YOURE RIGHT

THANK YOU

[winged ember]

does lethal toxin kill me after the timer is over

[wooden palm]

I just gifted a copy of the standard edition to a friend and purchased the Europe version even though they are located in the US. I'm an idiot. Is he going to get the error 208? Hoping support can assist if so.

[visual tendon]

im struggling to even buy the game. i have the whole under 2 dollar temporary charge but the charge isnt ever hitting my account so i cant find it? would love any help yall can provide

[median ruin]

Europe version works anywhere

[median ruin]

Your bank may be blocking the charge, call up and check

[visual tendon]

changer bank notification settings and got it to pop up. pog

[wooden palm]

thanks he's all set!

[copper verge]

My friend is dumb, how does he redeem the a gift version of Tarkov?

Nevermind, I'm the dumb one here. Thank you.

[median ruin]

[elfin briar]

🐒

[gleaming zinc]

I'm trying to buy the game but I keep getting this "THE EMAIL ADDRESS ON THIS DOMAIN CANNOT BE REGISTERED."

[desert cairn]

Game blackscreens sometimes, especially when combat happens. Does it in offline mode as well as online. Results in CTD usually. Anyone else had this?

[spark flame]

I can’t buy from traders, it says I don’t have money but I have all the money? Anyone else? Help.

[undone pasture]

everytime i try to launch it shows this ?

can i please get some help this has been driving me insane

[kindred basalt]

How do I contact support when it randomly says my account has been permanently locked on the website?

Last played a few months ago and was working fine then, now it wont let me back in.

Ah nvm I found the e-mail

[small matrix]

will we get stats of the wipe?

[prime marten]

is this an issue on my end or server end?

[feral rose]

I've got that as well, trying to install previous updates as I've not played in a while

[gritty venture]

yeah same

[quick kite]

Tarkov depends heavily on your CPU & RAM preferably over your GPU. Utilize this for maximum performance by pushing the load to your GPU by setting all your settings to the most maximum, shifting the load from your CPU -> GPU instead.

A further way to go all-the-way, is to use Process Lasso, and set escapefromtarkov.exe to the second highest priority and setting, High, and Bitsum Highest Performance, for CPU priority. For CPU affinity, set all CPUs from CPU 0 to the number of physical cores you have.

For NVIDIA Control Panel users, setting the Virtual Reality pre-rendered frames from 1 to 2 helped my micro-stutters and eliminated them.

[steep mulch]

the servers are all down due to wipe

[slim spruce]

update all windows updates and feature updates

If still not, open CMD as admin and run "sfc /scannow" (no quotes)

[radiant kettle]

When can I change the bound email address?

什么时候才能修改绑定邮箱地址？

[slim spruce]

This can not be done.

You will need to secure your email and request a password reset.

[radiant kettle]

I can reset the password but he will change it again

我可以重置密码 但是又会被他改掉

[slim spruce]

If they can do this then your email may be compromised. Check for redirects and filters that send tarkov emails to another email address.

And change the email password from a machine that has no malware.

And make sure you add 2 step verification to the email.

[radiant kettle]

I don't have any way I choose to repurchase the game..

我没有任何办法 我选择重新购买游戏..

[slim spruce]

Your email is compromised as well?

[radiant kettle]

yes they can see my mail

是的 他们可以看到我的邮件

[slim spruce]

Can you see your email?

[radiant kettle]

I can they can and I can't change my email password

我可以 他们也可以 而且我无法修改我的电子邮箱密码

[slim spruce]

You will need to contact the support of your email provider to recover it.

[radiant kettle]

Sorry my email is anonymous... no provider

很抱歉我的电子邮箱是匿名的... 没有供应商

[slim spruce]

This is unfortunate. There may be no helping this problem. Please email support or contact them on the website if you can. [e-mail]

[maiden summit]

Hey, I'm having some issue with the forum it looks like this no matter what I do. I'm getting an error 504 on all the JS and CSS of the forum. The website works fine. Has anyone had this issue before?

[slim spruce]

Try another browser like Edge or Internet explorer

[maiden summit]

Already tried Brave, Chrome, Firefox and Edge. I just tried on Brave with Tor and it works! Seems like the web asset server doesn't allow connections from France and other countries. Kinda weird if I have to use Tor or a VPN to access the forum.

[maiden summit]

To anyone having the same issue with the forum, I changed my DNS on my computer to Quad9 DNS service (Swiss-based) and now the forum displays correctly without any missing images or style.

[midnight thistle]

Hey guys, i'm not receiving the verification code in my e-mail, tried lot of things in e-mail configurations and no matter what i do, this never arrives. I didn't changed the e-mail, since i formatted my computer i no longer receive emails from launcher and website, i'm tryng for 6 months to log in the game and nothing, i have send letters to BSG and they do not respond.

sry the bad english

[slim spruce]

You've tried things from here? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[spark flame]

Is there any way I can see the new USEC and BEAR clothing so I know which faction to choose?

[midnight thistle]

Yes

[slim spruce]

You don't get the emails from the website?

[midnight thistle]

Nop

[slim spruce]

You need to email support and wait for a reply.

[e-mail]

[midnight thistle]

When I formatted the computer the website disconnect and when I tried to log in again to download the launcher I couldn't log in anymore

[midnight thistle]

Ok, 6 months and no reply until now, THX

[opaque mica]

I bought tarkov back in august the 17 2016 and i dont have the alpha armband, i have already written to support about it and they havent responded, what can i do other than wait.

[cloud sentinel]

@wooden palm

[wooden palm]

Hi

[sage grail]

hey anyone know where i can downlaod the game client via winrar , launcher never worked for me and they removed the pinned link

[slim spruce]

I will post a link after it's live

[sage grail]

thank you

[gusty iron]

does anyone know should i keep e-cores on for Tarkov? i7 12700K

[true halo]

can we get the direct link to the update plz

my installer always fails like 90% though

@slim spruce gib link plox

[slim spruce]

one moment

[true halo]

❤️

[slim spruce]

more cores help, leave them on

even small ones. They can do smaller things

task scheduler will sort that out

[true halo]

drop the link so i can go make coffee!

pretty please with semechki on top

[torn lintel]

hello, i need support

I am complaining about escape from tarkov's turkey discord. I was unlimitedly banned without any warning for posting gif.

[silent trail]

can i get some help @slim spruce pls

the update is buggin when i download

[silent trail]

i have the same thing

[true halo]

he will post a link to download the patch directly in a min

[vivid briar]

any help pls

[silent trail]

oh

[vivid briar]

does that mean it will get fixed ?

[true halo]

it means what i said

[vivid briar]

hi. I got european version of game so I can play anywhere. But It only shows ASI servers and only JP. HK.Singapoor avaliable. anyone know how to fix?

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.30.18876_522efdde-63e2-4311-bbef-08c22d439ff0/Client.0.12.12.30.18876.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[sage grail]

thx dude

[slim spruce]

@silent trail

[silent trail]

thanks

[crimson saffron]

why will my game not repair, it is just stuck on calculating time

[crimson saffron]

it will take over an hour to repair the game, thanks tarkov, make sure you have plently of room in your drive

[mossy pendant]

still doesnt work

[slim spruce]

What doesn't work?

[mossy pendant]

nvm it just worked, bruh

ty my man , saved my wipes as usual

[silk wave]

fixed it

[silent trail]

@slim spruce do you know if you have to shoot the flairs up for it to drop an airdrop

[restive mulch]

Anyone having trouble with the launcher?

[zealous lava]

yeah im getting an error after it downloads the files

[restive mulch]

I hit update and now my launcher has disappeared off my system

I downloaded the new launcher from website and it wont install

says .dll files missing during the install lol

[wanton zodiac]

which fat fuck took my name, is there a mod or sum named baren?? it’s been 3 wipes i’ve been trying to get it lmao

[silent trail]

mlad in #eft-chat

[vivid briar]

pain

[restive mulch]

Anyone getting these errors installing launcher?

[tall tapir]

how can I speed up unpacking game files? stuck at +1 hour left but game is on ssd

[final raven]

Anyone else 5fps raids?

[worn rapids]

why does my Launcher keep closing when it opens? and the task turns red

[thick prairie]

as an IT-technician, I've always wondered in detail what causes these types of problems

[slim spruce]

You may need to fully reinstall with the launcher on another drive

[sterile totem]

anyone else getting 3 fps when entering the raid?

[obsidian ravine]

anyone got the game opening on the wrong monitor? :S

[final raven]

Yess

[worn rapids]

my launcher keeps closing as soon as it opens

[sterile totem]

hate you hype

[tall tapir]

i have the sam issue

[mortal hemlock]

Yes, its quite annoying.

[worn rapids]

my launcher keeps closing as soon as it opens

[haughty horizon]

is anyone having trouble with loading profile data

[lament prism]

yep because their servers are shit

makes all this money off us buying their game cant even make proper servers

[tepid willow]

i just got in

[rocky drum]

anyone else having infinite loops at Loading Profile Data?

[vapid cedar]

these loading screens kinda long aint they

[worn rapids]

MY LAUNCHER WONT OPEN

[tranquil nimbus]

anyone else getting backend error?

[versed widget]

LOADING PROFILE DATA

[agile pine]

Is it safe to alt f4 or will i lose everything i had when i extracted because of the loading screen?

[tepid willow]

backend error while in queue

its gonna be buggy at first so just be prepared to not play for a while

[keen pulsar]

Hello, i have a problem, before the update i had around 100 FPS.
After the Update (First Raid, i barely get 5 fps, i restarted 3 times already)

[ornate sigil]

Stuck at loading profile data any fix to this?

[brittle meadow]

is there a reason i can only download at 200kbps when task manager says the launcher is using 1.5MB/s

[analog quest]

Several players are reporting to be stuck at the "Loading profile data..." part it seems. Please be patient, servers are overloaded.

[slim spruce]

The server's available bandwidth is the limit for your download speed.

[keen pulsar]

I restarted my computer, checked Graphicscarddriver, changed settings, nothing works yet (I7-11700k, RX 6800)

[brittle meadow]

ok so its not just my shitty internet

[fresh epoch]

anybody know?

[rocky drum]

i get the same

[versed widget]

Got the same shit like 10 times now

[cerulean crest]

Anyone know why fsr 1.0 performance is grayed out but the other options are not?

[gray veldt]

Why is my name "TacoCatGaming" invalid? other names work though...

[slim spruce]

1440p and 4k are needed for two options on DLSS

[tepid willow]

because everyone knows cats like burritos

[agile pine]

Could be taken already

[gray veldt]

its does not say that for that variation.

[tepid willow]

looks like you need to rebrand now pal@gray veldt

[cerulean crest]

So I need to run in 4K to run performance mode?

[slim spruce]

Most likely, yes.

If you are on 1080p you have 2 less options in DLSS

[gray veldt]

sadge

[cerulean crest]

oh I see, I have a pretty bad gpu so I will stay on balanced. Thanks for the clarification. Appreciate it 🙂

[dusk eagle]

yee how we fix this

[gray veldt]

burrito works. 😥

[agile pine]

Try CatTacoGaming

[cunning shell]

brent new voice line?

[gray veldt]

why does that work lamo

[agile pine]

lol

[vapid cedar]

i’ve been on the white circle spinnin’ (main menu, created character, now stuck with the circle) for about 20, 25 mins. should i restart the game or just wait it out?

[tepid willow]

close game re open

it will work it depends on things out of your control

[polar parrot]

anyone stuck on this?

[merry olive]

hi, I'm having an issue with my monitor and the game not launching onto the correct one. If I choose the monitor in game settings it moves to the wrong monitor, Alt+Enter trick doesn't work, Windows+Shift+Arrow Keys trick doesn't work.

[tepid willow]

going in raid right now

[polar parrot]

curious if this is a server bug ,or files are messed up on my end

[vapid cedar]

it’s 1 hour since wipe, only natural for servers to be overloaded

[thick prairie]

bruh cant even install

[vapid cedar]

Likely outta space. Check your storage

[thick prairie]

i have space

[vapid cedar]

damn. probably servers again then?

[worn rapids]

howcome it wont let me in the launcher and it wont let me uninstall the game

[still spruce]

Jager quest not showing for anyone else?

[polar parrot]

@hereIf anyone can't get past the first loading screen, go to C:\Users\yourpcname\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings\Graphics.ini (Make sure this is not read-only) Fixed it for me

[agile pine]

Restart the game if you are lvl 2 already

[vapid cedar]

not high level enough, or havent done some prerequisite quest probably
possible they changed it somehow

[marble flame]

my download speed keeps cutting to 0 after like 300 mbs downloaded? Is it just my shit internet?

[agile pine]

Are the devs aware that traders are missing items?

[slim spruce]

This is another issue that is not connected to the server issues

[vapid cedar]

pretty sure they just changed what they have

[hallow walrus]

Hello, does Tarkov initially DL on your C drive then unpack tot he install drive? I keep choosing my F drive which has like 900G free and for some reason I get an error that I have no space because I only have 23G on my C drive.. WHY DOES THAT MATTER???

[harsh magnet]

whats is missing

[river shale]

i bought eod but dont have anything from it can anyone help me out? also on the launcher it shows that i have eod

[slim spruce]

If the launcher is on C the temp folder is on C

You can change the launcher temp folder in the settings

[agile pine]

half of the stuff there should be sending images soon

[slim spruce]

Or manually download the game in the pins

[keen pulsar]

so after multiple testing, i still dont have over 10 fps on ANY map with my RX6800.
Is there a known Issue with AMD cards?

[vagrant turtle]

why i can't use the FSR? i thought the 10 serie from nvidia could? ( i have a 1050ti )

[hallow walrus]

The launcher is on F as well... but for some reason it keeps making a folder in the C drive.. even though I pick the install as F:Games

[agile pine]

This is mechanic right now

[hallow walrus]

My launcher is also on my F drive.. but the system insists on putting a folder in my C drive for some ungodly reason.

[slim spruce]

Go to the settings in the launcher and choose any folder like F:\temp for the launcher temp folder

and restart the download to fix

[hallow walrus]

kk

[agile pine]

The items missing seems to apply to every trader

[kind snow]

how do i reset my character that it takes 1 months to restart ?

[silent trail]

uh what do i do after installing this lmao

[keen pulsar]

https://www.reddit.com/r/EscapefromTarkov/comments/vnj7vx/5fps_on_spawn/ seems like multiple people have the issue

[thick prairie]

even after reinstalling everything

[slim spruce]

unzip the file to a folder and set that folder as your game folder in the launcher

instead of the install button

[vivid briar]

You need 1920x1080

[silent trail]

oh

[worn rapids]

The tarkov launcher broke my ssd

[vagrant turtle]

dammit

before wipe, i was able to make it in 1080, why can't i now? ( i have a 1400x900 monitor, but for reason, i can put on 1080 with some game )

[worn rapids]

Kept launching it and it kept closing, tried turning off pc over and over it worked for 30 seconds and closed again, so I tried uninstalling it and it didnt work

[silent trail]

where do i set that

[slim spruce]

"choose existing installation..." in the launcher

as in the instructions

"set path to existing"

[tender escarp]

I’m unable to match in a duo

[worn rapids]

Now it says a device does not exist when I try and uninstall tarkov

[tender escarp]

Anyone else?

[silent trail]

im not smart enough to do this

[desert cairn]

Do traders normally start with less stuff than they had on level 1 or do they have less level 1 stuff this wipe?

[silent trail]

my last 2 brain cells are melting

[slim spruce]

the pins say how to do it

[candid plank]

Shall i restart game if Preparing the Game is already on 42 min in europe?

[ashen gull]

when in raid it's extremely slow graphic wise, I played tarkov 3 days ago no problem, any ideas?

[keen pulsar]

still no fix for the lowfps issue for AMD Cards

[ashen gull]

crap

[keen pulsar]

literary amd gpu users cant play right now, Hideout, Offlineraid nor Online Raids

In the first Second i run 100FPS, and then it drops to like 4 fps

[silent trail]

uh so do i delete the previous version

[slim spruce]

reinstall the graphics driver with a clean install "factory reset" in the custom option in AMD

[ashen gull]

this is exact issue I have

is this documented somewhere?

[slim spruce]

uninstall escape from tarkov in add or remove programs or just delete the game folder

[keen pulsar]

i already tried to reinstall, BUT i will do it exactly as you said again

[silent trail]

ok

[vivid briar]

you're using 1440x900, raise it to 1080p

[granite hatch]

Anyone know the name of the broken English BEAR VA? Can't access my pc atm

[harsh girder]

I can't get past the Choose your nickname screen???

[vagrant turtle]

i can't

before wipe, i could ( which was illogic, since my monitor is on 1440x900 )

now i can't at all, it's the maximum

[slim spruce]

what error?

[vagrant turtle]

@slim spruce you said you was ok for me to ping you and send you a screenshot to show my "blurryness"

here it is

[harsh girder]

every language i try

[slim spruce]

that invalid nickname means it's either censored or taken

[slim spruce]

I don't see the blurriness

[harsh girder]

every name i try?

[vagrant turtle]

so i'm normal? looks blurry to me? or aliased?

[harsh girder]

i had the same name last wipe

[undone pasture]

any help with this i cant launch the launcher since last night and my brain is hurting

[slim spruce]

maybe some aliased, you can turn on TAA maybe

[slim spruce]

Make sure you have all windows updates and feature updates

[keen pulsar]

doesnt work

[slim spruce]

you have like 10 fps?

[keen pulsar]

at max yes, if you want i can take a clip or stream it to you

[slim spruce]

What about lowering settings?

[vagrant turtle]

already on max, so i guess i can't do more, thx

[undone pasture]

yea i made sure i did that i also uninstalled and reinstalled all visual softwars and went on cmd and re installed my .NET still nothing has changed

[keen pulsar]

i tried, still max 10 fps, makes no difference at all, just the quality changes

[ashen gull]

I have the same problem, I played 2 days ago, no problem. now extremely low fps like 5. settings already at low

[keen pulsar]

^^^^

[harsh girder]

The word \Ga\ is whats causing an issue

[slim spruce]

Please submit a bug report and let me know the ticket numbers @keen pulsar

[keen pulsar]

i could try to plug my rtx 2060 super in and use it and check if it works (if there is literary no fix at all); @slim spruce will do

[thick prairie]

i tried to download the game manually. but the folder was corrupted? lets go

[brave panther]

I have lags too :/ 3 fps I think its because of the FidelityFX right? I have AMD cpu and gpu

And for my friends game run smoothly but they have nvidia

[ashen gull]

15647187

[slim spruce]

you both have the rx6800 ?

[ashen gull]

@slim spruce 5700xt

[thick prairie]

doesnt matter where the f i unzip/extract the files right? cause it keeps getting errors on every file

[slim spruce]

You can unzip it to where you want it installed. ignore errors

[keen pulsar]

15647305

[slim spruce]

just extract it all

[thick prairie]

aaah ok. thank you

[brave panther]

I have RX570 if that information gonna help at all

[keen pulsar]

this is the reddit thread: https://www.reddit.com/r/EscapefromTarkov/comments/vnj7vx/5fps_on_spawn/

[brave panther]

And have lags

[slim spruce]

max of 10 fps or so?

[glass fog]

I have 6600xt 5-10fps in hideout/raid

[slim spruce]

please send in a bug report for me

and let me know the number

[brave panther]

2-4 fps :/

[normal knot]

am i doing something wrong or are the vehicle extracts bugged

[atomic pulsar]

fix amd please

[slim spruce]

@atomic pulsar please send in a bug report and let me know the ticket numbers

[ripe wadi]

any news on the server queue times being incredibly long?

[slim spruce]

About AMD issues with extremely low fps

[rigid warren]

I wanna be able to play this wipe:( My game doesn’t work tho

I get like two fps the second i load in then it boots me out

[keen pulsar]

@slim spruce you think it might help to find the issue if i plug in my RTX card and check if it works?

[safe musk]

yeah i think amd users cant play

[thick prairie]

ignore all errors right? i get checksum errors on c:

[pine condor]

guys how do i change the gun to automatic

[keen pulsar]

B

[slim spruce]

You could try

[marble oar]

Hello, any clue how I can remove that grey square in my middle left side?