#community-support
1 messages · Page 871 of 1
Page file may help but otherwise you will need to upgrade your ram or lower settings to get ram usage lower.
Hello, I've had a problem since yesterday, where I get a black screen shortly before spawning on a larger map, but I still see part of the get ready writing in yellow. I've had the problem for a long time, but at the time it only happened once a day, but since yesterday it's been happening all the time. sometimes the pc doesn't crash, but the program closes with an error message. I wanted to ask if you know a solution to the problem and I wish you a nice day
Can you go to Start > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
where in the launcher or in the game?
ok wait a second
hi i just blue screened in tarkov when i was loading into a match
See the above to see hints at what is causing it.
pk
Radeonsoftware no longer functional is the error @slim spruce
do you have any idea how i can fix it
There's nothing else?
yea windows is no longer functonal but i think that is because i needed to shut the pc manualy down
Am i able to get some support, suddenly im getting massive FPS drops in game, iv checked my drivers are up to date, cleared cache and vertified my game files
iv only been having this issue since yesterday
im running a 3070 8gb , i9 computer
16 gb of ram no idea why this is suddenly happening
First try a reinstall of the graphics driver in the custom install option with "clean install"
What is your ram usage ingame?
Is it near 85% or higher?
Virtual memory may help if you have a fast SSD but otherwise you may need to upgrade your ram.
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
So 16gb suddenly isnt enough
It happens. You could also try lowering settings.
Its like full sutters and then game crashing
i put auto ram cleaner on this also doesnt help
Like its became totally unplayable
Any suggested settings?
im struggling to understand how my 30708gb card and my 16 gb of rram is suddenly not good enough
Lowering resolution if you're on 1440p to 1080p, maybe lower textures. This happens after patches sometimes, where 16GB is not enough for some people.
@slim spruce i found the problem but anyways thanks for your help
What was it?
i dont know how but my grafic settings were on ultra
Ok
maybe because the new update or something
I hope that's where the error comes from
Seems alot of people got ram issues after this patch
This seems to happen after every patch.
Iv never had anything like this before.
Most don't get it, some do. With ram suddenly not being enough.
i lowered settings its gone down to 78% usage
ok with this still
its like im audio bugged, sounds appearing late in the game , general stutters going from like 80+ frames to 12
How would you get something like a sicc docs case found in raid?
cause the barter doesn't
You cant
Docs case can be found in marked rooms, sicc case can only be bartered for
then why do people put offers up for it found in raid then?
Screenshot?
I just closed the game, check red keycard and blue keycard barters
Im not at my pc. And If people are putting stuff up and wanting sicc for it thats them being stupid, and not someone selling one
they don't know.
And because FIR is a newer system, BSG never went back to limit it to only items that are actually possible to be found in raid.
he didn't know
Thats a stupid person wanting a sicc for a red he found. Wont be sold cause Sicc cant be FIR
any fix for low gpu usage got like 20% on my rtx 3070ti and low fps
so someone has put up a green keycard for 40 bottle of vodkas but its the 1st one in that screenshot, is that a bug or is the 1st one just like super rare that no one is selling them?
@brittle canyon theres one super rare fake methanol vodka batch that has instant death chance
how can i change my email if i've lost access to it?
You can't change email addresses on Tarkov accounts. You can contact support for more info.
i've contacted support and they said they wont be able to change my email at this time
Have you contacted the support of your email about getting access back?
yeah i have
There's not much else that can be done.
What does it mean when I get kicked for “Server connection lost” as I know it’s not my internet so I’m not sure what else it could be.
I'm currently in Poland originally from the US how can I get the game to work?
i think you have to upgrade to europe edition on the preorder page
it's like $10
kinda cringe
oh ok thx
Hello i need some help please and thank you
my flea market for some reason when putting up an item i cant set my own price its only stuck at 1,000 is there any fix to this?
my account got hackked is there any way i can get it back?
or do i have to buy a new account
if its still on your email you could just reset the password
they changed mail
and password
contact support, if they dont help then L
where can i contact support?
i didnt find what i was looking for, but thanks anyways
click the contact button and you can type whatever
its not just the categories
ohhh
wait where is contact button
do i have to log in
okay i guess i have to log in
rip
yup
Did you clicked the number?
You need to upgrade to the Europe version for around $10-15 usd
to change or set the price?? yes
If you are set to roubles on the top part of the offer (not the bottom with the 3 places for barter items) click the number and enter the number amount.
can i get in a VC and share my screen with someone?
I'll call

it happens to all of us
🤣 thanks for the help i usually use my num pad and ig it just quite on me
numlock?
no it wont even work anymore
nice
Can someone help me get my battle eye working?
I haven't been able to play for months
@stark scaffold To use mod mail your dms to server members must be open
What error?
Battle eye wont install
It's error 4, 1000000 I think
Battle eye just refuses to download on my pc
During the install of battleye or the game?
Like the launcher is installed now?
Ok go to the launcher, game and game_be exe files and right click and go to properties and go to compatibility and check "run as administrator" for all 3
Then try to launch the game again
If still not go to the battleye folder in the game folder and run Install_BattlEye.bat as admin
See this page for their standard fix https://www.escapefromtarkov.com/support/knowledge/397
You might need to move the game folder to program files (x86)\
If it's a rights problem
It's never been an issue before. It only started popping up recently after an update
If this works ur a hero m8
If it's a rights problem, moving it to the program files folder should fix it easy without anything else
You will need to re-link it in the launcher but you should probably reinstall the launcher to the program files folder too
I have a question about promo codes
yeah?
so apparently theres a code (Kazam ) that gives "Full refund on purchase" so I wanted to know if that basically means the game is free if used or is this for something in game or what?
Those are fake. There are no promo codes for money off the game.
That promo code place is for gifted full game codes and the extremely rare item code.
so the only way of getting the game as of right now is buying it full price on the official site?
Correct.
Did you move the game folder to c:\program files (x86)\ (any folder here) and also reinstall the launcher to that folder too?
Also disable windows defender and other antiviruses
Ah alright I'll try that
I've seen windows defender do this, along with it being in like C:\EFT and that doesn't have the same permissions as in the program files folder.
Is this a comman issue?
Rare
If you have another antivirus running that could be the cause
Or windows defender is stopping the install
my launcher is stuck repairing the game, what do I do?
If you just re-linked the game folder it will scan it
with the "choose existing install" button
But otherwise if it says that it means you may be missing files
Im planning on buying Tarkov and paypal is giving the option of making 4 payments every 2 weeks if i choose that will i still have full access to the game immediately
If this is a loan through paypal it should let you own the game now, yes.
I have never seen someone do that though but I would not assume it would not allow you to play.
That
When you move the game files folder you will just see "install" in the launcher. When you have that, there's an option above the install button to choose an existing folder.
So once it's moved to the program files (x86)\ folder you can re-link without having to redownload the game.
OK I've got it all working
The only issue is that something is halting battle eye from being installed
You tried manually installing it in the battleye folder?
Yea. That's where the issue arrises
White list the game and launcher folders in windows defender and reboot
Then launch the game as normal
whats your guys opinions on 2666mhz ram? is it to slow for tarkov? i run on 2666mhz DDR4 16gb of ram and i always get these micro stutters when running around, it gets a bit worse when i get shot at/start shooting? any idea on how to at least help with these stutters?
@slim spruce you said "must be level 2" but i have him UNLOCKED already without doing a single quest or raid
Jaeger?
Check to see if your quest on mechanic is done.
lucky, I'm too lazy to unlock rn
Try to buy anything from jaeger.
Sure
where do i join
@slim spruce Hi! I was informed by a fellow user of tarkov that you could help me with my issue
Ive recently replaced my motherboard and other components and now im having trouble getting the email confirmations from the BSG website and launcher. Could you help me out here? Ive checked out multiple forums and possible solutions but none work.
You've tried things here? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
i just seen the message
reading it now
is this where i go for help
i just downloaded the game and it says repair but it wont
Nothing here as worked, thanks anyway
What email service do you use?
Right after you downloaded it it says repair?
yeah
its a very odd email provider they go under the name Luuku. I was once able to receive reset emails and others but since the new mobo ive only been able to receive the reset pass emails
Try white listing the game folder you're installing to and also the launcher folder in windows defender and other antiviruses you have as those programs are probably removing some files.
After that reboot and repair or reinstall.
does the repairing process take a long time. it says repairing the game and calculating time
yeah it can take a while sometimes. I'd suggest using the manual install method in the pins so you can extract the zip every time instead of reinstalling or repairing, trying to fix the problem.
It's in the pins.
do i uninstal my game on the launcher
you can attempt to uninstall in the add or remove programs in windows but it might not work if the exes are missing
I'd just erase the files in the game folder
anything else you can suggest?
Check your game files folder right after you install it and after you try to start the game.
If you are missing files compared to this
That means an antivirus is removing them
lmao my issue is tarkov not sending the confirmation codes
Oh wrong person
About that, the only other thing is to see if it works on another pc on your connection.
If it does, a bios update may fix it on the main pc if it's a hardware id problem.
is tarkov launcher available for mac? thats the only other pc i have unfortunately
No
Otherwise you will need to contact support at support@battlestategames.com if you can't log in on the website.
thanks
If you buy EoD do you get more stuff in the beginning of a wipe?
Hey I am a bot and I need help I just got Merked by 5 scavs
You'll find better help in #beginners-assistance / #beginners-chat / #pvp-lfg
anyone else have this issue of the game constantly crashing or crashing the pc. its my second wipe and this didnt happen before. always when i am loading into raids it either crashes my discord and the game or i just get a black screen while loading and my pc restarts or even blue screens. im assuming this has to do with my pc as ive changed many settings trying to fix this. im running a 2060 super with a 3700x 16gb of 3600 speed ram 600w supply. ive been thinking its a power issue but it only happens on tarkov. pls help
could you press the windows key and type dxdiag so i can see the rest of your specs?
the whole system screen in the first menu you will see and along the top you will have display 1, please take a picture of both
@analog finch
@loud moss I didn’t buy it yet. I’ll see if the seller will do that for me.
is sugar worth keeping, or should I sell it?
If it's FIR
Keep it to sell on market
60k+ usually
damn
alright thank you, I'm having trouble finding out what I should keep so I'm just selling everything that I don't need right now
Ah
I would recommend tarkov-market
One moment.
Scroll down halfway
It wil tell you if the item is needed FIR for a future quest on the right side
If not ; check the left portion on the top
I've had a look there, I just don't want to pay $5 a month to see all the items I should keep you know
If the trader sell value and the fle avalue is around the same
Just vendor it
5$ is just to see the chart
You don't need the chart
You can see all items without paying
This is what you want to be looking at
So you can see you need 2 FIR for a future quest
If you get extras, it's worth selling on the flea market
Rather than vendoring
hmm alright, so I just search up every item I have and look at that to see if I should sell it or keep it
yep, thank you very much man
Sure thing
nvm, searching is only for patreons apparently, unless I'm looking at the wrong place
Type it in the search bar
Then click on the "title"
ah alright, I was looking in items to keep, that's why, thank you
Can anyone explain to me why my game needs to stutter every time I open a crate or get into a gun fight. It just proceeds to freeze
It's your computer lol
What are your specs?
Nvidia gtx 1650 super, 16gb ram, Intel i7 9700k
You can set your pagefile size and give that a shot if you would like
Helps with majority of people stuttering with 16gb ram
Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your game and give it another go
As long as you have that set though, that amount on your SSD will not be available
Keep that in mind
Alright thank you very much
It didn't stutter last wipe, don't know why it's happening now
Could be a plethora of things
You're running more apps than before, you're running different maps
etc
Could even be on Tarkov's side
That's what I'm thinking
If you're going above 85% ram ingame that is probably the cause.
Check that.
Then if so, try page file and and after that you may need to buy 16GB more ram.
IF the problem is your ram filling up.
From my side it stays at a solid 65%
Under heavy load?
Wdym
my cousin's pc was hacked. after he fixed it he was banned from tarkov is there some thing he can do to get unbanned
He will have to reach out to BattlEye for assistance, as they handle bans. https://www.battleye.com/support/
BattlEye Contact Link : https://www.battleye.com/contact/
To add, he most likely won’t be unbanned as account security falls on the player
should I keep SMG's such as the MPX, MP5, and UMP?
Sure they're solid guns early level
You could try #beginners-assistance for more help
oh yeah, I didn't notice that channel before, will stick to that from now on :D
Is server whipe happening this thursday?
No one knows, most likely no
i have exactly same issue i sent email to the support but they didn't change my email. I don't know what to do, i tried everything( forum, support website, things post on discord) . I don't receive emails and can't login to the website because of the verification code. have you found a solution?
tomorrow
how soon is wipe?
I will ask once again when will it be fixed that bullets get removed from your inventory when you leave the raid ?
Not announced
Every time I get shot near train tracks on customs, my feet get stuck in the ground and i cant move. Anyone else have this problem'
you're probably wandering out of the map and getting killed by the invisible sniper
is that in the bottom right of customs?
if you follow those train tracks?
yeah maybe im just getting lost down there
if you walk down those train tracks you die to nothing and it just says "sniper bullet" in the health screen
it sounds like an svd
ik i just said that because the message i sent before it kinda made it sound like you just drop dead
lol yeah i hear shots from who knows where and then i die lol
I lost a lot of good loot that way
im also new so that maks sense why i would go that way
@drifting flare Please do not discuss anything related to that here.
sorry
All good!
should I mail?
You mean modmail?
should I send an email to BSG support in relation to that?
Oh, yes that woud probably be the place to reach for that
thank you and sorry again, I do not want to be a bother 🙂
I was not sure that it was also in relation to support and loading game questions in that area 😇

hi one last quick question i am unable to buy tarkov with debit card if i make a paypal account will i get the game right away instead of having to do additional verification because with the debit card it never allows me to verify
Maybe
I am not sure. I do not believe paypal can do the verify thing.
ok because whenever i try to purchase i never get the bill for the verification so its impossible to buy the game lol
so im not sure if i make a paypal it will work then
Contact xsolla for support about it not working.
my launcher wont start
i tried launching normally, and as admin, i tried restarting my pc, nothing
no, I look in task manager, shows up as a background process for about half a second, then it closes again
reinstall it
can i do that without reinstalling the game?
The launcher is separate from the game
bsglauncher and escape from tarkov
You just have to reconnect the launcher to the game folder after installing it again
ah thats what i was asking about
Yeah, the "choose existing install"
thanks very much
If it still doesn't work I have some things to try
do i just delete the file?
uninstall it from the add or remove programs list
okay
It didnt even need to have the "find install folder" thing donhe
It's all good now?
yup
I just had my game minimize mid raid in dorms. Any reason why it might have done that?
ghosts in the machine. Something popped up to be on top on windows.
Any fix? I couldnt tab back in so im reloading now. Luckily im not alone but we arent well equiped
ALT Enter may have helped
but otherwise make sure it didn't go to another monitor
I only got one. But ill make sure to try next time
When will Tarkov next come on sale? (not asking a definite answer, just a rough estimate.)
There has been a Summer sale in August 2-5 some times ago. Not confirmed, though.
Any ideas? Already restarted, verified game files, deleted cache
Click fill items
At the bottom
fill items check box
MOTHER TRUCKER
Who played a sick joke on me
@vivid briar you need dms on to server members to use mod mail
is there someone where specific im supposed to ask about issues with how my game is runing on my pc i have a pc that is a good bit better then my friends his game runs decent but mine crashes pretty often
what is the ideal gpu usage
Anything sub 99% so you don't get gpu bound input lag in any game
I reinstall the game just for it to finish and say game needs repaired to i repair it just to install the game over and over please help
check the pinned message in this chat to see if it helps
it's this one, a guide on installing the game without the launcher #community-support message
Please launch your launcher in Admin mode
trying to log into forums with the password i just reset, it keeps locking my account, any reason why?
Please make sure the password is right when you try next. Make sure caps lock is off.
gotcha
hey guys does anybody know the best possible way to trim and convert a .mkv file into something that i can post to youtube? i didn't realise i was recording as .mkv so will change it but i need this one clip.
and everything i try nerfs my video quality
hand brake or using a video editing program
You could use hand brake to convert to mp4 and then cut in a NLE of some sort
We can't have support here about mail we don't receive (hotmail email ) ? i tried everything post here, on forum, on support website. Nothing work
Have send an email to support to change my email but no answer and they didn't change the email. I tried to contact them from the launcher ( hopefully im connected to the launcher). I think they answer me but i can't see the message because i need to be connected on the website. I stuck here because i can't get emails from them.
Cheers! I'll check that out when I get home
Did not work
anyone knows about coming out of raid and a stack of bullets disappear ?
got it a lot, seems to always be 1 stack.
lost more this time it seems, 2 stacks of quakemaker and 2 stacks of rip
Current bug, the devs know about it
just wondering if it is a known thing
Yes
In the meantime, try and keep the bullets in mags, from what i've heard it does help some
Sorry that it happened

Can you log in on the launcher?
i keep getting kernel heap corruption everytime i try to load in a raid its really annoying
basically cant play tarkov at the moment and my friend told me to update all my drivers and it said they
are all updated so does anyone have any idea what this is ?
Are you overclocking your system?
What are your system specs?
Is FSR out?
No, not yet.
Is there an expected date?
Hmm, I don't think so
Dam
I would imagine this year?
Sorry for the very vague prediction lol
You know BSG =p
Also not announced
Bsg really hidden so much
First iteration of Streets Niki said around Autumn hopefully
I would guess wipe would come with streets
Could be wrong
Ok👌
yessir
no im not
And when you waited an hour it did this again? Or can you try another browser?
8 gb ram nvidia geforce gtx 1070
its done this every time
You do not have enough ram to run most maps well
The only map you might be able to run is Factory
ive been playing tarkov for 1200 hours on every single map fine
Oh?
8gb can very barely handle the game if you're lucky,
Yes 16GB is mostly needed these days. When you play on 8GB it may work but eventually it will not be enough.
yep
First time hearing that actually
well not needed for me
1 moment
It has finally failed
why would it fail doesnt make sense it worked for 2 years and its just gonna suddenly stop ?
dont think its the ram
This happens after updates a lot.
suddenly the ram is not enough
@barren socket you can log in on the website profile page but not the forums?
ye
Please contact the website support about this on the profile page.
i have now 
@slim spruce I got it I had to reset my pc but I got it thank you so much very good help
I can’t say I how much I appreciate this

Great
i deleted the game and cant reinstall it any1 know whats wrong
What error are you getting?
on the website there is no install button
you dont have this on the profile page?
hit install
wtf lmao
i see them
restart your pc
@quiet summit um 
Can you access the site in Incognito mode?
Do you own the game on this account?
once i went back onto the site i was logged in on that account
let me check if i have another account
Re-log in on the one you play on.
How do you report bugs?
In the launcher.
I found some m61 on a vepr hunter scav, I unloaded clips and put his rounds in my bum and I extracted and they vanish
Second time this has happened to me, I'm unsure if this is normal
I shall make a report thanks
hello i have uninstalled battlestate games without uninstalling EFT first and when i reinstalling battlestate its has the install eft button back instead of play. whenever i go into my computer to just uninstall it out of storage it gives me an error. if someone can help it would be greatly appreciated
Is the game currently installed in a folder?
Like the files are all there somewhere?
none that i can find. i can find where it is but my storage says its still installed
check c:\battlestate games\EFT
If the game is there, in the launcher, click "choose existing..." above the install button and it will link the game files.
You need to choose the folder where escapefromtarkov.exe is at
It tells me windows cant find c:\battlestate games\EFT
Is the game installed there?
Check in explorer
I can find battlestate, but no eft. Ive deleted battlestate before and forgot to uninstall eft, so im trying to uninstall eft now since its taking up about 30gb
Im sorry im probably explaining it really weirdly. Idk much about pc and crap
If the game was just deleted without uninstalling it you will need to install it to the folder it was previously in and uninstall it. I can however give you a link to a troubleshooter that may fix this for you without installing, but in reality you can just reinstall and the problem won't cause issues.
so if i just reinstall the game it wont download it a second time and take up more space?
If the add & remove programs page says it's taking 30GB it must be somewhere.
Yeah it will, if the game is still installed. Look around for the game folder.
Like in C search for escapefromtarkov.exe and let it search everywhere
However it could just be a ghost entry in add & remove programs and not really be installed.
The most common place is c:\battlestate games\(a folder here)
Or in program files (x86)\escape from tarkov
If you find where escapefromtarkov.exe and escapefromtarkov_be.exe are, that is the game folder
My pc says it cant find a escapefromtarkov.exe
It must have been deleted from wherever it was, unless you have another drive
Go ahead and install it to c:\battlestate games\EFT
It's not taking up that space even thought it says that
Ok and yeah i have a d drive, so im wanting to uninstall the game. Is it most likely just saying its there but it isnt
Ok 1 moment
see here for a fix to the entry that says it's still installed https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
Why are you uninstalling?
cuz i have final fantasy 14 on my c drive. couldnt get it to move to the d drive so just uninstalling and moving stuff to the d drive
Ok. You can try that program troubleshooter in that link to get rid of the entry in the registry that says it's installed
If you can't find the folder than it's not taking up space
So in reality you can ignore that
ok can i just ignore redownloading it to my c drive then as well?
Yeah just ignore it
It says it's taking up space when it's not.
so i got the game not too long ago and cant run it, is it possible to recieve a refund?
i tried the things on the website didnt help
There are no refunds, unfortunately.
how come?
It was agreed to in the Terms of Service
are u crashing whenever u load in?
no, i genuinely cannot run it
What are your specs?
im surprised i cant run it, i have ryzen 5 5600x and a rx 550
supposed it should be fine
yeah i went cheap on gpu
You won't be able to play on that unfortunately.
so theres nothing i can do
You could upgrade your GPU
yeah man i gotta have the money first
hey sessamy im using the troubleshooter thing but it didn't detect eft in the list on stuff. just gonna ignore it then
The only way to fix this is to reinstall the game to where it was and uninstall in windows
but its just visual right?
Yes
sessamy is there nothing i can do man cuz of taxes it costed me 45$, and many users on the forum mentioned that many companies make such claims but no TOS or EULA can actually defy your country’s consumer protection laws.
Battlestate Games are located in Russia, and Russia as well has consumer protection laws protecting the right to a refund.
ok tysm have a good one
supposedly they should give a refund
You can contact support on the website for more information.
i will
the game would crash for me when id load into the game. you could try putting everything on low. and a friend suggested turning on dlss if u can
DLSS is not enabled for non RTX cards
yeah
FSR 1.0 will, when it comes out.
they friend request and DM GTB79#7979 or Silverballer#0131
My friend has but has gotten no response from them in over a week silverballer hasnt even added him back
Then I'd consider it denied
whats youre friends discord?
so after some raids today i tried loading in as pmc and my game crashes with some unity error and just crashes but when i load in as scav its fine can anyone please help i cant do quests bc i keep crashing as pmc.
restart pc
Can you go to Start > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
ya that to
in the launcher?
In windows
ive tried
im confused go to where my files?
The start button and then type view reliability history and click that
wheres the start button im vv confused
The windows icon on windows?
ok
right click on windows icon?
Left click
so u want me to left click on windows icon
Yes
Click it and then type "view reliability history"
Look for entries when you crash such as escapefromtarkov.exe (or hardware error) crashing and click on details and look for the fault module name. Like unity.dll or another dll file.
i dont see any tarkov errors
No other entries at the times tarkov crashes?
Did it wipe?
no
Oh
like my whole pc just freezes abd all apps close and then open up again except tarkov
Can you see your ram usage while playing? You said it works in a scav raid, go into a scav raid, minimize and open task manager and see how much RAM you're using.
If it's over 85% or so that may be the reason.
how do i seee my ram usage
can i get help?
ok i’m resetting pc bc tarkov won’t open up
What with?
i pre ordered during beta didnt like just shelfed the game wanted to come back to it and i cannot access my login to download it, im using the same email i registered with and purchased under ive reset password but all it says is email or pass incorrect.
You reset the password and got the email?
Are you typing the email in, in the launcher and not a username?
yes
what is the error code exactly?
83 percent
16GB of ram right?
yes
i dont get one it just says ive hit my limit..
You could try adding virtual memory to see if that helps. Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
If this doesn't help you will need to upgrade to more ram - ideally buying the same module(s) with the same model number.
@vivid briar ^
alright
Limit of wrong entries?
yeah
what i don’t get it was working just fine earlier
but its not wrong m8
This happens after patches, making some people's 16GB of ram not enough anymore.
If you can log in on the website, a ticket would be ideal there. Otherwise you will need to email support@battlestategames.com
when was the last patch?
i have its been 2 days..
and my friend has 16gb and is doing fine
i cant log into the website..
5 days ago
see i’ve been running perfectly fine till today
It depends on each system and software configuration. You could try lowering settings and resolution.
i’ll try taht
The email would be what you need then.
ive emailed 2 days in a row..kinda annoying theres no actual help..
im not getting an email from tarkov when i try to login through the launcher
Have you seen the tips on this page? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
word pre order the game play it once and get left with a shrug when going thru the only support page..smh if i was dr lupo though thered be an answer...
just loaded into a pmc raid with nothing on factory and i loaded in fine
i lowered my resolution
With 8GB of ram you can get by on factory alone, usually.
ok should i try woods? customs?
Any other than factory
ok
does this game shadow ban?
because i just sat in que for 30 min 2 times in a row
Do you have your server selection on Auto?
i have auto na on
lol
Select any servers under 100 ping
You'll match in no time
Manual
Metro, your only avenue of support is official BSG
We do not have the tools for account support.
We're just other players like you.
but that little amount of info is all i needed lol..
@quiet summit @slim spruce someone in begginers 17 is earaping

thanks
i tried and it said file checking failed
and my pc shut off
so many trolls and cheaters in this discord
To repair game files?
cheaters where?
the 3 i already reported to you
it just said file checking failed and my pc reset
On windows or the game?
ill let you know if i find any more
the game
Your pc reset when checking the game integrity?
it said file checking failed and my pc just shut off and reset
when it's booted back up go back to the view reliability history thing and see if you see hardware errors
This behavior means either your pc is unstable, there's a driver issue or a hardware issue.
last one is from almost an hour ago
Some things you can try is checking windows file integrity and a bios update and making sure you don't have any overclocks enabled.
Go to start and type CMD and right click command prompt and run it as admin
type sfc /scannow and then press enter
i have a amd rx 5600xt 16gb of green an and i710700f
This doesn't matter, it's at the software level
i just updated my drivers when it first did this
i thought that was the issue but it wasn’t and my graphics card
which driver did you update that caused this?
ok so my pc said it needed updates and i reset and do updates and then after that is when this started
You said you did drivers
and then i updated my drivers after it started crashing
i updated my drivers after i crashed three times
but it started after i did a windows update
graphics
Reinstall your graphics driver in the custom option and check the "factory reset" option in the amd driver.
This will cleanly install the drivers
The AMD website yes
download the driver and go to install and choose the custom install option
You will have the option to "factory reset" the driver
i’m finna load into a customs or try too
omg tysm it’s working now 🙂
nice
i can finally get quests done thanks again bro
anyone here have a good set of settings that are good for just overall visibility and contrast? im having problems seeing literally anything in the dark without a flashlight
and it seems everyone can see me without a flashlight
@slim spruce theres someone in beginners 17 thats not even on tarkov and i would prefer the spot for someone actually trying to play hes driving in his car
ok
BRO JACOB DIDNT EVEN WANT HIM IN THERE HE JUST WANTED TO SEE ME MAD
you can move to another call I was just causing issues being there
you should’ve just moved him out isnt that vc actually meant for people playing tarkov
Alright
he couldve went to chit chat or some other vc
you're gone?
we moved because no one wanted him in there
alright
we need more people for labs we have 3 right now
something is still wrong i think it is taking up more ram i can’t play lighthouse even as a scav
Try the virtual memory thing from earlier and also, you may need more ram. I'm off to bed now.
alright thanks
Can someone help me I just downloaded and need help learning settings and stuff
has anyone leraned how to fix error 208?
Your account is region locked
You need to launch the game in your purchase region
I’m new anyone wanna help me out learn the ropes?
#beginners-assistance #sherpa-info Beginners assistance from other players, sherpa hub sets you up with volunteering players that are very experienced
Having issues with MULTIPLE servers 'Timed out' and we (my team) cannot get into a raid.. It's been over an hour and we have been trying over and over again... Doesn't seem to matter what we do 😦 Is this a known issue?
my friend bought the game and has been on google and tried everything to get the sound working. it just doesnt. uninstalled and reinstalled. played with sound settings. i was just womdering if anyone else had similiar problems and if you were able to fix it
Ok hear me out
Does he have the game muted on his Volume mixer?
is he deaf?
💀
I have a problem, yesterday I tried to buy the game and it didn’t work. I have two waiting payment on paypal, one of 47,38$ and one of 54,85$. I still don’t have the game
Contact xsolla https://help.xsolla.com/i-cant-make-a-payment
i just wanna put a video in here for people that have problems with frames and cant fix it no matter what you do i found this video and it helped so much
https://www.youtube.com/watch?v=MvP9GFgGX74&t=262s
With the addition of NIS (NVidia Image Scaling) to the latest driver update, I knew low-end GPU users would get an absolute kick out of the FPS this setting can give. Tell me your results in the comments below! (If you need any help or have any other tips, join my discord! https://discord.gg/EYQmYejx7U )
Twitch: https://www.twitch.tv/klem3802
...
if my account is region locked is their a way i can change it
Region locked how?
it says region locked in europe
but also i never bought it in europe so idk
The Europe version can be launched anywhere
ik
It's actually a more expensive version of the game. What is the problem?
but im trying to upgrade the game
You can't do this on the preorder page?
im trying but it wont let me
How come?
keeps giving me an error
What error? Transaction cancelled?
can anyone check my clip on videos, Idk why I can never hear people die in this game
3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support.
thats what it says
That error means you are blocked from buying with xsolla, most likely from a forced charge back.
Contact their support https://help.xsolla.com/i-cant-make-a-payment
i tried with my card and paypall
It's xsolla that blocked you, not a payment method.
oh
NEED MOD HELP
huh?
What with?
WERE IS HELP DESK
For what?
NEED MOD
Stop using all caps. What is the problem?
NO PROBLEM JUST NE TO TALK TO A MOD FAVORE
I am a mod. Also, stop the caps.
It has a spot open.
plz
Please join, it has a spot.
chit chat 1 22 ppl
CTRL R to refresh
The Seattle server has the best ping for me since I live closest to it, but ever since I’ve changed out my servers to ones that are in the middle of the US, I’ve been getting a game abort message or server lost connection message every few raids, even though my ping never goes higher than 60. Is there something I can do that can alleviate this issue, aside from going back to coastal servers?
Just curious if anything has been talked about in regards to dlss causing low res or blurry sights? Seems like the PIP rendering doesn’t account for upscaling or gets skipped in the upscale pass.
You have reached the maximum attempts
but I didnt attempt to login many time
Reset the password on the website to your email and then try again in an hour and then if still, wait until the timer if there is one.
Timer is telling me to wait for 5days and 17 hours!
Check back later, it will probably lower.
It usually does.
Please try a paypal purchase with the card as a payment method on paypal. If it still doesn't work please contact xsolla as it's being blocked somewhere. https://help.xsolla.com/i-cant-make-a-payment
😄
Tarkov just works normal in home screen, but as soon if i load in a game my hole pc just crashed
anyone knows what the problem can be?
What is your RAM usage ingame up until the crash and how much space is left on your C drive?
Dont know, will monitor is if im playing. But there is 21GB left on C
So my game won’t start. When I load the launcher it says repairing game and it never dose anything
Can someone please help me
White list the game and launcher folders in windows defender and other antiviruses, reboot, and reinstall the game.
anyone else having issues with raids i jsut lost 150 rounds of ap 6.3 when i extracted from my raid. first time this has happened to me and i am not sure what caused it. i unloaded the mags in raid and i put a stack in my gamma. i lost the ammo that was still in the mags as well some how
known bug, try to keep ammo in mags to avoid the issue
\
I lost 100 rounds of m61 a few days ago too 
reboot your pc and try again
thanjks it worked
I dont have anything installing or using a lot of connection and I am still getting that a lot , can't even Fking play
i tried all the things to get my email sent. I got it to work on my laptop but it wont work on my computer.
Since it works on another pc on your network try updating your main pc's bios
That has fixed this for some in the past.
The hardware id needs to change.
change to waht
To anything else. A bios update does that.
does anyone know why I keep getting this error? I've even tried to check the integrity of the files and also checked to see if it is being blocked by my antivirus and even tried to run it in admin. Thanks
Possible server issues at the moment.
its been like that for 3 days
Really?
I've even reported through the bug report
There are server issues at the moment that are likely causing this.
oh ok
What was your bug report number?
#15459192
Thanks
no. thank you
Don't risk it. You will probably be banned.
If you do, you will probably be banned and there will be no appeals that will work if the machine is banned.
you prolly need a new pc
Likely so ^
To be safe you will need a new pc with no parts from the banned one.
I would not play on a machine I knew a hacker got banned on.
idk if your brother is hwid banned or something else but, if it is then the game wont even launch. Rather not risk it and just play on a new pc
You can have him try and appeal his account if you want.
No. the machine is probably banned. You could have him appeal though, but if he's cheating it won't be granted.
i believe my network is the problem. ive allowed it through the firewall and disabled the firewall as well. neither worked.
The problem is your hardware ID in some way. I am certain since this works on another pc on your network.
Updating the bios is fairly simple.
it was a different network when i tried it on my laptop earlier today.
Please try a bios update according to your motherboard's support website.
You will need a USB flash drive formatted to FAT32
Is there a known issue where accounts get reset after technical updates? My brothers account has been reset to 0 after the last couple of updates and he's starting to get really upset
Every update resets his account? Like game update?
Like the last one on the 2nd?
So it happened 2 weeks ago after an update and it was reset back to 0 today when he logged in
Please have him send in a bug report and let me know the ticket number
Ok I will get that from him
he hasnt responded yet but his account name is FreedomIsWon if that helps
i tried the bios update and its still having the same issue.
Tried the tips on this page? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
i think at this point im just going to try to brute force it and try every 30 minutes.
I have seen this work as well.
See all tips on that forum page though.
Yes. I have tried them, I'll continue to look through the thread. Thanks for your help. I'll let you know if there's anythign else.
i do and i just lost 3 ash magazines full of 12b and im saddened now i dont have anymore 😦
If the PC is banned you can not use anything in the pc that is banned.
Maybe the case with no RGB devices.
how fic
Its been doing this for thirty minutes and its a fresh launcher and everything
nevermind just started working
can anyone help me with introduction jaeger quest?
@rare torrent In order for modmail to work, you need to open DMs
@summer sequoia is a team killer. waited for me to extract just to tk lmao
ngl being racist + team killing is not cool
didnt know eft was this hard if you want to team kill
have fun with it lmao
fr
- ur gay for tking
I mean if this were real life and you needed this for your fam i would understand
get a life pussy
lmaooooo, but this is a game. oh well
This kid is hilarious
how to tell someone that you are bad at game without telling anyone that you are bad at game
We need bums to play the game, if this is what they do every now and then. if it keeps the game alive, im okay wit hit
lmao ggs kid
do it in a real game when we are supposed to kill each other lmaooooo
wait whats going on
you were in on it too
how
you all left at the same time
i dont even know who you are
had no reaction when it happened, its all on video
can you send video in my dms?
ok and i was dead
you left with him right after, its cool - as long as yall keep p;laying the game i'm happy
lmao I got these from actually playing without tking my teammates. this is the only way yall will have fun playing the game. I'll let yall tk me every night with that kind of loot if yall keep playing
im cool with it
just keep playing, and stay in the discord. even if you switch accounts
someone's cool
hey guys, anyone know the way to change my email linked to my account? recently my email was cancelled and now i cant access my account
cant cause no
lmao im hopping off after this one
@granite egret well shit
hit me another time
LMAOOOOOOO, of a kid that doesn't kill anyone until he reaches extract
does that mean i have to buy the game again? XD
i would just contact bsg
yeah i tried but that didnt help
what'd they say
then kills his tm with the easiest headshot of all time from 5 feet away. Next time ill give u all the loot but run a few raids and ill actually show you how to play
gn and ggs
basically that i need to change my email, but to do that i need access to my account
you cant change email even if you have access to account
@summer sequoia you didn't even have the balls to stay in the lobby with me after that tk lmaoooooo. good laughs though im glad we had fun with it
yeah idk im stuck
how many meta guns do you have in your stash? and how many of those did you actually earn? lmaoo, gn bro
show your stats
idk man i turned off my pc, but its def better than yours. that was the only raid you lived in lmaooo
i mean we both know that is the case but alr
the trolling is pretty good, it would def make most people want to kill u lmaol
i'd engage in friendly banter when you get older
idk where that came from but okay
out of all the raids you lived once and you came out fat. im happy for u, genuinely
lmaoooooo ggs i'd even follow u on IG fr
and pass u a chick (if u were old enough and not awkard)
opinions are opinions
idk what she looks like but everyone is beautiful in their own way
bro that is not your ig
lmaooooooo
😂
LMAOOOO
yooooooooo, this is the best mf laugh i've had all night
you wouldn't believe me if i told u who i was
yo, on some real talk - dont give up on ur dreams... have a gn kid
anybody else having the issue with the game closing 50% of the time every time you leave a raid?
I haven't received Tarkov mail for 4 days. Problem solving...
anyone knows how to overclock your pc right and can help me with my grafikcard dont want to ruin my pc
I heard the word overclocking rubs hands gleefully, gonna send you a dm, so we don't clutter support chat
or better yet, send me a dm, or add me, etc @exotic moth
@boreal depot i did
Help i have perfectly normal ping under 70 but i keep dis connecting constantly. I go to raid and it loses server connection after 10-30 seconds. I lost my best kit because of this
skill issue
What are your specs?
What error are you getting?
r 7 4800h and gtx 1650
Ram?
8 gigs 3200
You need more ram unfortunately
oh
Only a very small amount of people are able to run Tarkov with 8gb ram
is there any other way?
No you cannot get past hardware limitations unfortunately
Sure thing
can anyone help me out with this
message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}
cant log into my account to reinstall tarko
Please try again in an hour
If you have a VPN, you may try that
iv tried again
Just do not use something out of your region
You can turn off your router for 30 seconds and turn it back on to try and get a new IP
Otherwise get in contact with support on the website.
ight thanks for the help
Sure thing
now its just saying {"message": "access denied"
On the website?
Do you have Wifi on your computer?
yea
You can hotspot to your phone and try that
If you don't have a VPN
DC from your network wifi
Then hotspot to your phone
i mean PC
I give it ago now
nothing works still gives me the {"message": "access denied"
iv tried going on hotspot and vpn
cant even get on the fourms now either to contact support
Going to have to try later then
If you are trying on other network connections and still are blocked I'd suggest to try another browser on another network again.
Being blocked on more than 1 IP makes me think it's something your browser is doing.
When do yall think wipe is comin?
I have no idea why its doing it never had this problem before
today
just wanted to reinstall the game and had this issue sinve
Tarkov low GPU and CPU usage (~40% for 100FPS on Factory, sometimes it goes up to 70%)
Is it Tarkov or is it because i am Ram bottlenecked ? (16GB)
Ping me for an answer
Well are you using all your ram ingame?
Also, I've never heard of RAM bottlenecking. The game still needs to be optimized.
Yeah, 15.5GB ? usually it goes down mid raid to about 14.8GB
You could add virtual memory.
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
My friend recently upgraded to 32GB and uses 21GB for Tarkov alone
Error. Server connection lost.
Do you have Automatic server selection enabled?
I had selected the 5 lowest ping servers. All of them were bellow 60 ping and i never had the high ping thing pop up.
I suggest you try by pairs
👍
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA
Ok. I'll Try that
I have the same problem ;c
using chrome
Used vpn and new browser it doesnt work, what if it doesnt work before i am able to put in the codes?
cause the codes wont work anymore after stream right?
@ivory ginkgo I have found a fix.
set up a hotspot on your phone with 4G internet (data from provider)
connect it to your pc and it should allow you to log in.
Using a vpn that is not blocked should also work. You can also try rebooting your modem and router to see if you get a new IP.
so... if i purchased EOD. best edition. i still have to pay for arena? or does it come with EOD
Arena comes with EOD
okay sweet
I lost access to my old email is it possible to change the email on my account I reached out to support a few times but they are very very low iq and haven’t been much help
Emails can't be changed unfortunately.
Please contact your email provider to get back access.
It’s not possible I don’t know all the details but the email doesn’t exist in their servers anymore is there a backup phone number I could somehow hook to the account?
I don't know what you mean.
Never mind is there anything I could do or have I just lost the account
Contacting support and your email provider is almost everything you can do.

