#community-support

1 messages · Page 871 of 1

weak pivot
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yes when I was in game thats how much it got to

slim spruce
cunning junco
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Hello, I've had a problem since yesterday, where I get a black screen shortly before spawning on a larger map, but I still see part of the get ready writing in yellow. I've had the problem for a long time, but at the time it only happened once a day, but since yesterday it's been happening all the time. sometimes the pc doesn't crash, but the program closes with an error message. I wanted to ask if you know a solution to the problem and I wish you a nice day

slim spruce
cunning junco
slim spruce
#

The start button

cunning junco
winter slate
#

hi i just blue screened in tarkov when i was loading into a match

slim spruce
winter slate
#

pk

cunning junco
#

Radeonsoftware no longer functional is the error @slim spruce

cunning junco
#

do you have any idea how i can fix it

cunning junco
upper zealot
#

Am i able to get some support, suddenly im getting massive FPS drops in game, iv checked my drivers are up to date, cleared cache and vertified my game files

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iv only been having this issue since yesterday

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im running a 3070 8gb , i9 computer

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16 gb of ram no idea why this is suddenly happening

slim spruce
slim spruce
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Is it near 85% or higher?

upper zealot
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Yes

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This is only been a problem since the new update

slim spruce
# upper zealot Yes

Virtual memory may help if you have a fast SSD but otherwise you may need to upgrade your ram.

upper zealot
#

So 16gb suddenly isnt enough

slim spruce
#

It happens. You could also try lowering settings.

upper zealot
#

Its like full sutters and then game crashing

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i put auto ram cleaner on this also doesnt help

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Like its became totally unplayable

upper zealot
#

im struggling to understand how my 30708gb card and my 16 gb of rram is suddenly not good enough

slim spruce
cunning junco
#

@slim spruce i found the problem but anyways thanks for your help

cunning junco
#

i dont know how but my grafic settings were on ultra

slim spruce
#

Ok

cunning junco
#

maybe because the new update or something

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I hope that's where the error comes from

upper zealot
#

Seems alot of people got ram issues after this patch

slim spruce
upper zealot
#

Iv never had anything like this before.

slim spruce
#

Most don't get it, some do. With ram suddenly not being enough.

upper zealot
#

i lowered settings its gone down to 78% usage

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ok with this still

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its like im audio bugged, sounds appearing late in the game , general stutters going from like 80+ frames to 12

brittle canyon
#

How would you get something like a sicc docs case found in raid?

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cause the barter doesn't

steady cosmos
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Docs case can be found in marked rooms, sicc case can only be bartered for

brittle canyon
#

then why do people put offers up for it found in raid then?

brittle canyon
#

I just closed the game, check red keycard and blue keycard barters

steady cosmos
brittle canyon
#

lemme load it back up

tender jay
#

And because FIR is a newer system, BSG never went back to limit it to only items that are actually possible to be found in raid.

brittle canyon
#

he didn't know

steady cosmos
# brittle canyon

Thats a stupid person wanting a sicc for a red he found. Wont be sold cause Sicc cant be FIR

magic grove
#

any fix for low gpu usage got like 20% on my rtx 3070ti and low fps

brittle canyon
#

so someone has put up a green keycard for 40 bottle of vodkas but its the 1st one in that screenshot, is that a bug or is the 1st one just like super rare that no one is selling them?

manic cobalt
#

@brittle canyon theres one super rare fake methanol vodka batch that has instant death chance

hard falcon
#

how can i change my email if i've lost access to it?

slim spruce
hard falcon
slim spruce
hard falcon
#

yeah i have

slim spruce
#

There's not much else that can be done.

brittle canyon
#

What does it mean when I get kicked for “Server connection lost” as I know it’s not my internet so I’m not sure what else it could be.

haughty delta
#

I'm currently in Poland originally from the US how can I get the game to work?

coarse crater
#

it's like $10

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kinda cringe

haughty delta
#

oh ok thx

somber wyvern
#

Hello i need some help please and thank you

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my flea market for some reason when putting up an item i cant set my own price its only stuck at 1,000 is there any fix to this?

glad lily
#

my account got hackked is there any way i can get it back?

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or do i have to buy a new account

coarse crater
glad lily
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and password

coarse crater
#

contact support, if they dont help then L

glad lily
#

where can i contact support?

glad lily
#

i didnt find what i was looking for, but thanks anyways

coarse crater
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its not just the categories

glad lily
#

wait where is contact button

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do i have to log in

coarse crater
glad lily
#

okay i guess i have to log in

coarse crater
#

rip

glad lily
#

yup

slim spruce
somber wyvern
#

to change or set the price?? yes

slim spruce
somber wyvern
#

can i get in a VC and share my screen with someone?

slim spruce
#

it happens to all of us

somber wyvern
#

🤣 thanks for the help i usually use my num pad and ig it just quite on me

somber wyvern
coarse crater
random spire
#

Can someone help me get my battle eye working?

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I haven't been able to play for months

slim spruce
#

@stark scaffold To use mod mail your dms to server members must be open

slim spruce
random spire
#

Battle eye wont install

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It's error 4, 1000000 I think

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Battle eye just refuses to download on my pc

slim spruce
#

Like the launcher is installed now?

random spire
#

It says I have it when I search my files but tarkov won't launch with it

slim spruce
#

Ok go to the launcher, game and game_be exe files and right click and go to properties and go to compatibility and check "run as administrator" for all 3

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Then try to launch the game again

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If still not go to the battleye folder in the game folder and run Install_BattlEye.bat as admin

random spire
#

Aight I'm doing it

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What do you think the problem is?

slim spruce
#

You might need to move the game folder to program files (x86)\

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If it's a rights problem

random spire
#

It's never been an issue before. It only started popping up recently after an update

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If this works ur a hero m8

slim spruce
#

If it's a rights problem, moving it to the program files folder should fix it easy without anything else

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You will need to re-link it in the launcher but you should probably reinstall the launcher to the program files folder too

snow briar
#

I have a question about promo codes

slim spruce
snow briar
#

so apparently theres a code (Kazam ) that gives "Full refund on purchase" so I wanted to know if that basically means the game is free if used or is this for something in game or what?

slim spruce
#

That promo code place is for gifted full game codes and the extremely rare item code.

snow briar
#

so the only way of getting the game as of right now is buying it full price on the official site?

random spire
#

OK so the problem persists

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I've done everything and nothing changed

slim spruce
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Also disable windows defender and other antiviruses

random spire
#

Ah alright I'll try that

slim spruce
#

I've seen windows defender do this, along with it being in like C:\EFT and that doesn't have the same permissions as in the program files folder.

random spire
#

Is this a comman issue?

slim spruce
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Rare

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If you have another antivirus running that could be the cause

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Or windows defender is stopping the install

proven quail
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my launcher is stuck repairing the game, what do I do?

slim spruce
#

If you just re-linked the game folder it will scan it

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with the "choose existing install" button

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But otherwise if it says that it means you may be missing files

snow briar
#

Im planning on buying Tarkov and paypal is giving the option of making 4 payments every 2 weeks if i choose that will i still have full access to the game immediately

slim spruce
#

I have never seen someone do that though but I would not assume it would not allow you to play.

random spire
#

Wait you said something about re linking it to the launcher

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How do I do that?

slim spruce
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So once it's moved to the program files (x86)\ folder you can re-link without having to redownload the game.

random spire
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OK I've got it all working

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The only issue is that something is halting battle eye from being installed

slim spruce
random spire
#

Yea. That's where the issue arrises

slim spruce
#

White list the game and launcher folders in windows defender and reboot

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Then launch the game as normal

weak rose
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whats your guys opinions on 2666mhz ram? is it to slow for tarkov? i run on 2666mhz DDR4 16gb of ram and i always get these micro stutters when running around, it gets a bit worse when i get shot at/start shooting? any idea on how to at least help with these stutters?

tall compass
#

@slim spruce you said "must be level 2" but i have him UNLOCKED already without doing a single quest or raid

tall compass
#

yes

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i can show you

slim spruce
weak pivot
#

lucky, I'm too lazy to unlock rn

tall compass
#

its not done lol

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but hes unlocked

slim spruce
tall compass
#

i can buy stuff

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want me to screenshare?

slim spruce
tall compass
#

where do i join

vivid briar
#

@slim spruce Hi! I was informed by a fellow user of tarkov that you could help me with my issue

Ive recently replaced my motherboard and other components and now im having trouble getting the email confirmations from the BSG website and launcher. Could you help me out here? Ive checked out multiple forums and possible solutions but none work.

vivid briar
#

i just seen the message
reading it now

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is this where i go for help

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i just downloaded the game and it says repair but it wont

vivid briar
slim spruce
slim spruce
vivid briar
#

yeah

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its a very odd email provider they go under the name Luuku. I was once able to receive reset emails and others but since the new mobo ive only been able to receive the reset pass emails

slim spruce
# vivid briar yeah

Try white listing the game folder you're installing to and also the launcher folder in windows defender and other antiviruses you have as those programs are probably removing some files.

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After that reboot and repair or reinstall.

vivid briar
#

does the repairing process take a long time. it says repairing the game and calculating time

slim spruce
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It's in the pins.

vivid briar
#

do i uninstal my game on the launcher

slim spruce
#

I'd just erase the files in the game folder

slim spruce
#

If you are missing files compared to this

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That means an antivirus is removing them

vivid briar
#

lmao my issue is tarkov not sending the confirmation codes

slim spruce
#

Oh wrong person

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About that, the only other thing is to see if it works on another pc on your connection.

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If it does, a bios update may fix it on the main pc if it's a hardware id problem.

vivid briar
#

is tarkov launcher available for mac? thats the only other pc i have unfortunately

slim spruce
#

No

vivid briar
#

thanks

upbeat remnant
#

If you buy EoD do you get more stuff in the beginning of a wipe?

tribal dock
#

Hey I am a bot and I need help I just got Merked by 5 scavs

cobalt hollow
#

anyone else have this issue of the game constantly crashing or crashing the pc. its my second wipe and this didnt happen before. always when i am loading into raids it either crashes my discord and the game or i just get a black screen while loading and my pc restarts or even blue screens. im assuming this has to do with my pc as ive changed many settings trying to fix this. im running a 2060 super with a 3700x 16gb of 3600 speed ram 600w supply. ive been thinking its a power issue but it only happens on tarkov. pls help

loud moss
#

could you press the windows key and type dxdiag so i can see the rest of your specs?

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the whole system screen in the first menu you will see and along the top you will have display 1, please take a picture of both

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@analog finch

analog finch
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@loud moss I didn’t buy it yet. I’ll see if the seller will do that for me.

narrow mango
#

is sugar worth keeping, or should I sell it?

quiet summit
#

Keep it to sell on market

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60k+ usually

narrow mango
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damn

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alright thank you, I'm having trouble finding out what I should keep so I'm just selling everything that I don't need right now

quiet summit
#

I would recommend tarkov-market

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One moment.

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Scroll down halfway

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It wil tell you if the item is needed FIR for a future quest on the right side

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If not ; check the left portion on the top

narrow mango
#

I've had a look there, I just don't want to pay $5 a month to see all the items I should keep you know

quiet summit
#

If the trader sell value and the fle avalue is around the same

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Just vendor it

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5$ is just to see the chart

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You don't need the chart

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You can see all items without paying

#

This is what you want to be looking at

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So you can see you need 2 FIR for a future quest

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If you get extras, it's worth selling on the flea market

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Rather than vendoring

narrow mango
#

hmm alright, so I just search up every item I have and look at that to see if I should sell it or keep it

quiet summit
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Yes, until you start to remember the items

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Memory game for items

narrow mango
#

yep, thank you very much man

quiet summit
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Sure thing

narrow mango
#

nvm, searching is only for patreons apparently, unless I'm looking at the wrong place

quiet summit
#

Type it in the search bar

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Then click on the "title"

narrow mango
#

ah alright, I was looking in items to keep, that's why, thank you

warped nacelle
#

Can anyone explain to me why my game needs to stutter every time I open a crate or get into a gun fight. It just proceeds to freeze

quiet summit
#

What are your specs?

warped nacelle
quiet summit
#

Helps with majority of people stuttering with 16gb ram

warped nacelle
#

Page file?

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What's that

quiet summit
# warped nacelle Page file?

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your game and give it another go

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As long as you have that set though, that amount on your SSD will not be available

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Keep that in mind

warped nacelle
#

Alright thank you very much

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It didn't stutter last wipe, don't know why it's happening now

quiet summit
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You're running more apps than before, you're running different maps

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etc

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Could even be on Tarkov's side

warped nacelle
#

That's what I'm thinking

slim spruce
#

Check that.

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Then if so, try page file and and after that you may need to buy 16GB more ram.

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IF the problem is your ram filling up.

warped nacelle
quiet summit
warped nacelle
#

Wdym

weak sentinel
#

my cousin's pc was hacked. after he fixed it he was banned from tarkov is there some thing he can do to get unbanned

quiet summit
median ruin
#

To add, he most likely won’t be unbanned as account security falls on the player

narrow mango
#

should I keep SMG's such as the MPX, MP5, and UMP?

quiet summit
narrow mango
#

oh yeah, I didn't notice that channel before, will stick to that from now on :D

quiet summit
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😛

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Meet you there

kindred yoke
#

Is server whipe happening this thursday?

median ruin
sturdy hazel
#

i have exactly same issue i sent email to the support but they didn't change my email. I don't know what to do, i tried everything( forum, support website, things post on discord) . I don't receive emails and can't login to the website because of the verification code. have you found a solution?

granite egret
nova fable
#

how soon is wipe?

exotic ledge
#

I will ask once again when will it be fixed that bullets get removed from your inventory when you leave the raid ?

quiet summit
#

Not announced

random turtle
#

Every time I get shot near train tracks on customs, my feet get stuck in the ground and i cant move. Anyone else have this problem'

coarse crater
random turtle
#

is that in the bottom right of customs?

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if you follow those train tracks?

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yeah maybe im just getting lost down there

coarse crater
#

if you walk down those train tracks you die to nothing and it just says "sniper bullet" in the health screen

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it sounds like an svd

quiet summit
#

If he's trying to get around he won't know what an SVD sounds like

coarse crater
#

ik i just said that because the message i sent before it kinda made it sound like you just drop dead

random turtle
#

lol yeah i hear shots from who knows where and then i die lol

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I lost a lot of good loot that way

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im also new so that maks sense why i would go that way

quiet summit
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@drifting flare Please do not discuss anything related to that here.

drifting flare
#

sorry

quiet summit
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All good!

drifting flare
#

should I mail?

quiet summit
#

You mean modmail?

drifting flare
#

should I send an email to BSG support in relation to that?

quiet summit
#

Oh, yes that woud probably be the place to reach for that

drifting flare
#

thank you and sorry again, I do not want to be a bother 🙂

quiet summit
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Oh you're totally fine no bother

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It's just anything related to that is under a NDA

drifting flare
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I was not sure that it was also in relation to support and loading game questions in that area 😇

quiet summit
steady aurora
#

hi one last quick question i am unable to buy tarkov with debit card if i make a paypal account will i get the game right away instead of having to do additional verification because with the debit card it never allows me to verify

slim spruce
#

I am not sure. I do not believe paypal can do the verify thing.

steady aurora
#

ok because whenever i try to purchase i never get the bill for the verification so its impossible to buy the game lol

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so im not sure if i make a paypal it will work then

polar dragon
#

my launcher wont start

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i tried launching normally, and as admin, i tried restarting my pc, nothing

slim spruce
#

won't even open?

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@polar dragon

polar dragon
polar dragon
slim spruce
#

bsglauncher and escape from tarkov

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You just have to reconnect the launcher to the game folder after installing it again

polar dragon
slim spruce
#

Yeah, the "choose existing install"

polar dragon
#

thanks very much

slim spruce
#

If it still doesn't work I have some things to try

polar dragon
#

do i just delete the file?

slim spruce
polar dragon
#

It didnt even need to have the "find install folder" thing donhe

slim spruce
polar dragon
dusky yacht
#

I just had my game minimize mid raid in dorms. Any reason why it might have done that?

slim spruce
dusky yacht
#

Any fix? I couldnt tab back in so im reloading now. Luckily im not alone but we arent well equiped

slim spruce
#

but otherwise make sure it didn't go to another monitor

dusky yacht
#

I only got one. But ill make sure to try next time

sick locust
#

When will Tarkov next come on sale? (not asking a definite answer, just a rough estimate.)

slim spruce
frail hollow
#

Any ideas? Already restarted, verified game files, deleted cache

fiery cargo
#

At the bottom

slim spruce
frail hollow
#

MOTHER TRUCKER

fiery cargo
#

Lmao

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Happens

frail hollow
#

Who played a sick joke on me

slim spruce
#

@vivid briar you need dms on to server members to use mod mail

foggy crown
#

is there someone where specific im supposed to ask about issues with how my game is runing on my pc i have a pc that is a good bit better then my friends his game runs decent but mine crashes pretty often

robust bone
#

what is the ideal gpu usage

terse cipher
#

Anything sub 99% so you don't get gpu bound input lag in any game

young plank
#

I reinstall the game just for it to finish and say game needs repaired to i repair it just to install the game over and over please help

boreal depot
quiet summit
barren socket
#

trying to log into forums with the password i just reset, it keeps locking my account, any reason why?

slim spruce
barren socket
#

gotcha

pine bay
#

hey guys does anybody know the best possible way to trim and convert a .mkv file into something that i can post to youtube? i didn't realise i was recording as .mkv so will change it but i need this one clip.

#

and everything i try nerfs my video quality

slim spruce
#

You could use hand brake to convert to mp4 and then cut in a NLE of some sort

sturdy hazel
#

We can't have support here about mail we don't receive (hotmail email ) ? i tried everything post here, on forum, on support website. Nothing work
Have send an email to support to change my email but no answer and they didn't change the email. I tried to contact them from the launcher ( hopefully im connected to the launcher). I think they answer me but i can't see the message because i need to be connected on the website. I stuck here because i can't get emails from them.

pine bay
drifting flare
#

anyone knows about coming out of raid and a stack of bullets disappear ?

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got it a lot, seems to always be 1 stack.

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lost more this time it seems, 2 stacks of quakemaker and 2 stacks of rip

quiet summit
drifting flare
#

just wondering if it is a known thing

quiet summit
#

Yes

drifting flare
#

awesome, I will move on in life

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thank you 🙂

quiet summit
#

In the meantime, try and keep the bullets in mags, from what i've heard it does help some

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Sorry that it happened

slim spruce
slender pelican
#

i keep getting kernel heap corruption everytime i try to load in a raid its really annoying
basically cant play tarkov at the moment and my friend told me to update all my drivers and it said they
are all updated so does anyone have any idea what this is ?

quiet summit
#

What are your system specs?

proud shard
#

Is FSR out?

quiet summit
#

No, not yet.

proud shard
#

Is there an expected date?

quiet summit
#

Hmm, I don't think so

proud shard
#

Dam

quiet summit
#

I would imagine this year?

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Sorry for the very vague prediction lol

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You know BSG =p

proud shard
#

I know lmfao🤣

#

What about wipe

quiet summit
#

Also not announced

proud shard
#

Bsg really hidden so much

quiet summit
#

First iteration of Streets Niki said around Autumn hopefully

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I would guess wipe would come with streets

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Could be wrong

proud shard
#

Ok👌

barren socket
slender pelican
slim spruce
slender pelican
barren socket
#

its done this every time

quiet summit
#

The only map you might be able to run is Factory

slender pelican
quiet summit
#

Oh?

loud moss
#

8gb can very barely handle the game if you're lucky,

slim spruce
#

Yes 16GB is mostly needed these days. When you play on 8GB it may work but eventually it will not be enough.

barren socket
quiet summit
#

First time hearing that actually

slender pelican
#

well not needed for me

slim spruce
quiet summit
slender pelican
#

dont think its the ram

slim spruce
#

This happens after updates a lot.

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suddenly the ram is not enough

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@barren socket you can log in on the website profile page but not the forums?

barren socket
#

ye

slim spruce
barren socket
#

i have now peepoblush

fair crag
#

@slim spruce I got it I had to reset my pc but I got it thank you so much very good help

#

I can’t say I how much I appreciate this

quiet summit
slim spruce
#

Great

main mango
#

i deleted the game and cant reinstall it any1 know whats wrong

quiet summit
main mango
#

on the website there is no install button

coarse crater
covert slate
#

hit install

coarse crater
#

wtf lmao

main mango
#

it donst let me send files

coarse crater
#

i see them

covert slate
#

restart your pc

main mango
#

but it just says You are receiving email updates

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all that below donst show

coarse crater
#

@quiet summit um bruhcat

quiet summit
slim spruce
main mango
#

let me check if i have another account

slim spruce
upper zealot
#

How do you report bugs?

slim spruce
upper zealot
#

I found some m61 on a vepr hunter scav, I unloaded clips and put his rounds in my bum and I extracted and they vanish

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Second time this has happened to me, I'm unsure if this is normal

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I shall make a report thanks

earnest berry
#

hello i have uninstalled battlestate games without uninstalling EFT first and when i reinstalling battlestate its has the install eft button back instead of play. whenever i go into my computer to just uninstall it out of storage it gives me an error. if someone can help it would be greatly appreciated

slim spruce
#

Like the files are all there somewhere?

earnest berry
#

none that i can find. i can find where it is but my storage says its still installed

slim spruce
#

check c:\battlestate games\EFT

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If the game is there, in the launcher, click "choose existing..." above the install button and it will link the game files.

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You need to choose the folder where escapefromtarkov.exe is at

earnest berry
#

It tells me windows cant find c:\battlestate games\EFT

slim spruce
#

Check in explorer

earnest berry
#

I can find battlestate, but no eft. Ive deleted battlestate before and forgot to uninstall eft, so im trying to uninstall eft now since its taking up about 30gb

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Im sorry im probably explaining it really weirdly. Idk much about pc and crap

slim spruce
earnest berry
#

so if i just reinstall the game it wont download it a second time and take up more space?

slim spruce
#

If the add & remove programs page says it's taking 30GB it must be somewhere.

#

Yeah it will, if the game is still installed. Look around for the game folder.

#

Like in C search for escapefromtarkov.exe and let it search everywhere

#

However it could just be a ghost entry in add & remove programs and not really be installed.

#

The most common place is c:\battlestate games\(a folder here)

#

Or in program files (x86)\escape from tarkov

#

If you find where escapefromtarkov.exe and escapefromtarkov_be.exe are, that is the game folder

earnest berry
#

My pc says it cant find a escapefromtarkov.exe

slim spruce
#

It must have been deleted from wherever it was, unless you have another drive

#

Go ahead and install it to c:\battlestate games\EFT

#

It's not taking up that space even thought it says that

earnest berry
#

Ok and yeah i have a d drive, so im wanting to uninstall the game. Is it most likely just saying its there but it isnt

slim spruce
#

Ok 1 moment

earnest berry
#

cuz i have final fantasy 14 on my c drive. couldnt get it to move to the d drive so just uninstalling and moving stuff to the d drive

slim spruce
#

Ok. You can try that program troubleshooter in that link to get rid of the entry in the registry that says it's installed

#

If you can't find the folder than it's not taking up space

#

So in reality you can ignore that

earnest berry
#

ok can i just ignore redownloading it to my c drive then as well?

slim spruce
#

It says it's taking up space when it's not.

earnest berry
#

ok then ill use the link then

#

tysm man

drowsy prism
#

so i got the game not too long ago and cant run it, is it possible to recieve a refund?

#

i tried the things on the website didnt help

slim spruce
drowsy prism
#

how come?

slim spruce
#

It was agreed to in the Terms of Service

earnest berry
drowsy prism
#

no, i genuinely cannot run it

slim spruce
#

What are your specs?

drowsy prism
#

im surprised i cant run it, i have ryzen 5 5600x and a rx 550

#

supposed it should be fine

slim spruce
#

an rx 550 is pretty old

#

like ancient

drowsy prism
#

yeah i went cheap on gpu

slim spruce
#

You won't be able to play on that unfortunately.

drowsy prism
#

so theres nothing i can do

slim spruce
#

You could upgrade your GPU

drowsy prism
#

yeah man i gotta have the money first

earnest berry
#

hey sessamy im using the troubleshooter thing but it didn't detect eft in the list on stuff. just gonna ignore it then

slim spruce
slim spruce
drowsy prism
#

sessamy is there nothing i can do man cuz of taxes it costed me 45$, and many users on the forum mentioned that many companies make such claims but no TOS or EULA can actually defy your country’s consumer protection laws.
Battlestate Games are located in Russia, and Russia as well has consumer protection laws protecting the right to a refund.

earnest berry
#

ok tysm have a good one

drowsy prism
#

supposedly they should give a refund

slim spruce
earnest berry
slim spruce
#

DLSS is not enabled for non RTX cards

drowsy prism
#

yeah

slim spruce
#

FSR 1.0 will, when it comes out.

worthy wolf
#

Hello how do I appeal a ban from the escape from tarkov discord

#

asking for a friend

slim spruce
worthy wolf
#

My friend has but has gotten no response from them in over a week silverballer hasnt even added him back

worthy wolf
#

at least send a message then it would be appreciated

#

@slim spruce

vivid briar
#

so after some raids today i tried loading in as pmc and my game crashes with some unity error and just crashes but when i load in as scav its fine can anyone please help i cant do quests bc i keep crashing as pmc.

covert slate
#

restart pc

slim spruce
covert slate
#

ya that to

slim spruce
vivid briar
vivid briar
slim spruce
vivid briar
#

wheres the start button im vv confused

slim spruce
#

The windows icon on windows?

vivid briar
#

ok

vivid briar
slim spruce
#

Left click

vivid briar
#

so u want me to left click on windows icon

slim spruce
#

Yes

vivid briar
#

it doesnt do anything

#

im on windows 11 if taht means anything

slim spruce
#

Click it and then type "view reliability history"

vivid briar
#

ohhh

#

ok now what am i looking for

slim spruce
#

Look for entries when you crash such as escapefromtarkov.exe (or hardware error) crashing and click on details and look for the fault module name. Like unity.dll or another dll file.

vivid briar
#

i dont see any tarkov errors

slim spruce
#

No other entries at the times tarkov crashes?

vivid briar
#

Did it wipe?

slim spruce
#

no

vivid briar
#

Oh

#

like my whole pc just freezes abd all apps close and then open up again except tarkov

slim spruce
#

If it's over 85% or so that may be the reason.

vivid briar
#

how do i seee my ram usage

slim spruce
#

CTRL ALT DEL and click task manager

#

Performance tab > memory

glossy jacinth
#

can i get help?

vivid briar
#

ok i’m resetting pc bc tarkov won’t open up

slim spruce
glossy jacinth
#

i pre ordered during beta didnt like just shelfed the game wanted to come back to it and i cannot access my login to download it, im using the same email i registered with and purchased under ive reset password but all it says is email or pass incorrect.

slim spruce
glossy jacinth
#

yes

#

ive changed password twice

slim spruce
glossy jacinth
#

yes

slim spruce
#

what is the error code exactly?

vivid briar
slim spruce
vivid briar
#

yes

glossy jacinth
#

i dont get one it just says ive hit my limit..

slim spruce
#

You could try adding virtual memory to see if that helps. Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

If this doesn't help you will need to upgrade to more ram - ideally buying the same module(s) with the same model number.

Windows Central

If your device is running low on virtual memory, you can adjust the size using Settings and Command Prompt, and here's how to do it.

#

@vivid briar ^

vivid briar
#

alright

slim spruce
glossy jacinth
#

yeah

vivid briar
#

what i don’t get it was working just fine earlier

glossy jacinth
#

but its not wrong m8

slim spruce
slim spruce
glossy jacinth
#

i have its been 2 days..

vivid briar
#

and my friend has 16gb and is doing fine

glossy jacinth
#

i cant log into the website..

slim spruce
vivid briar
#

see i’ve been running perfectly fine till today

slim spruce
vivid briar
#

i’ll try taht

slim spruce
glossy jacinth
#

ive emailed 2 days in a row..kinda annoying theres no actual help..

native abyss
#

im not getting an email from tarkov when i try to login through the launcher

glossy jacinth
#

word pre order the game play it once and get left with a shrug when going thru the only support page..smh if i was dr lupo though thered be an answer...

vivid briar
#

i lowered my resolution

slim spruce
vivid briar
#

ok should i try woods? customs?

slim spruce
vivid briar
#

ok

covert slate
#

does this game shadow ban?

quiet summit
#

Shadow ban?

#

Like matchmaking? No not that I know of

covert slate
#

because i just sat in que for 30 min 2 times in a row

quiet summit
#

Do you have your server selection on Auto?

covert slate
#

i have auto na on

quiet summit
#

lol

#

Select any servers under 100 ping

#

You'll match in no time

#

Manual

#

Metro, your only avenue of support is official BSG

#

We do not have the tools for account support.

#

We're just other players like you.

glossy jacinth
#

but that little amount of info is all i needed lol..

covert slate
#

@quiet summit @slim spruce someone in begginers 17 is earaping

slim spruce
covert slate
#

thanks

vivid briar
#

and my pc shut off

covert slate
#

so many trolls and cheaters in this discord

slim spruce
slim spruce
covert slate
vivid briar
#

it just said file checking failed and my pc reset

slim spruce
covert slate
#

ill let you know if i find any more

vivid briar
slim spruce
vivid briar
#

it said file checking failed and my pc just shut off and reset

slim spruce
vivid briar
#

nah nothing

#

there’s not even one from when it crashed

slim spruce
vivid briar
#

last one is from almost an hour ago

slim spruce
#

Some things you can try is checking windows file integrity and a bios update and making sure you don't have any overclocks enabled.

vivid briar
#

i just did i don’t have anything

#

overclocked

slim spruce
#

Go to start and type CMD and right click command prompt and run it as admin

#

type sfc /scannow and then press enter

vivid briar
#

i have a amd rx 5600xt 16gb of green an and i710700f

slim spruce
#

This doesn't matter, it's at the software level

vivid briar
#

i just updated my drivers when it first did this

slim spruce
#

Oh really?

#

Which ones?

vivid briar
#

i thought that was the issue but it wasn’t and my graphics card

slim spruce
#

which driver did you update that caused this?

vivid briar
#

ok so my pc said it needed updates and i reset and do updates and then after that is when this started

slim spruce
#

You said you did drivers

vivid briar
#

and then i updated my drivers after it started crashing

#

i updated my drivers after i crashed three times

#

but it started after i did a windows update

slim spruce
#

Which driver did you update?

#

Graphics, chipset, etc?

vivid briar
#

graphics

slim spruce
#

Reinstall your graphics driver in the custom option and check the "factory reset" option in the amd driver.

#

This will cleanly install the drivers

vivid briar
#

do i just go back to the website?

#

and reinstall

slim spruce
#

The AMD website yes

#

download the driver and go to install and choose the custom install option

#

You will have the option to "factory reset" the driver

vivid briar
#

working on ur

#

it*

#

ok it’s installing now

#

pc is resetting

#

ok should i try now

vivid briar
vivid briar
slim spruce
vivid briar
#

i can finally get quests done thanks again bro

cunning frigate
#

anyone here have a good set of settings that are good for just overall visibility and contrast? im having problems seeing literally anything in the dark without a flashlight

#

and it seems everyone can see me without a flashlight

covert slate
#

@slim spruce theres someone in beginners 17 thats not even on tarkov and i would prefer the spot for someone actually trying to play hes driving in his car

slim spruce
#

ok

covert slate
#

BRO JACOB DIDNT EVEN WANT HIM IN THERE HE JUST WANTED TO SEE ME MAD

slim spruce
covert slate
#

you should’ve just moved him out isnt that vc actually meant for people playing tarkov

slim spruce
#

Alright

covert slate
#

he couldve went to chit chat or some other vc

slim spruce
#

you're gone?

covert slate
#

we moved because no one wanted him in there

slim spruce
#

alright

eternal hemlock
#

we need more people for labs we have 3 right now

median ruin
vivid briar
# slim spruce alright

something is still wrong i think it is taking up more ram i can’t play lighthouse even as a scav

slim spruce
vivid briar
#

alright thanks

outer coyote
#

Can someone help me I just downloaded and need help learning settings and stuff

sharp grove
#

has anyone leraned how to fix error 208?

quiet summit
#

You need to launch the game in your purchase region

sharp grove
#

i have tho

#

i log in the same way evry time

outer coyote
#

I’m new anyone wanna help me out learn the ropes?

steady cosmos
bronze kestrel
#

Having issues with MULTIPLE servers 'Timed out' and we (my team) cannot get into a raid.. It's been over an hour and we have been trying over and over again... Doesn't seem to matter what we do 😦 Is this a known issue?

calm rain
#

my friend bought the game and has been on google and tried everything to get the sound working. it just doesnt. uninstalled and reinstalled. played with sound settings. i was just womdering if anyone else had similiar problems and if you were able to fix it

quiet summit
#

Does he have the game muted on his Volume mixer?

pale crest
#

💀

daring bloom
#

I have a problem, yesterday I tried to buy the game and it didn’t work. I have two waiting payment on paypal, one of 47,38$ and one of 54,85$. I still don’t have the game

clear mantle
#

i just wanna put a video in here for people that have problems with frames and cant fix it no matter what you do i found this video and it helped so much
https://www.youtube.com/watch?v=MvP9GFgGX74&t=262s

With the addition of NIS (NVidia Image Scaling) to the latest driver update, I knew low-end GPU users would get an absolute kick out of the FPS this setting can give. Tell me your results in the comments below! (If you need any help or have any other tips, join my discord! https://discord.gg/EYQmYejx7U )

Twitch: https://www.twitch.tv/klem3802
...

▶ Play video
severe salmon
#

if my account is region locked is their a way i can change it

slim spruce
severe salmon
#

it says region locked in europe

severe salmon
slim spruce
severe salmon
#

ik

slim spruce
#

It's actually a more expensive version of the game. What is the problem?

severe salmon
#

but im trying to upgrade the game

slim spruce
#

You can't do this on the preorder page?

severe salmon
#

im trying but it wont let me

slim spruce
#

How come?

severe salmon
#

keeps giving me an error

slim spruce
#

What error? Transaction cancelled?

meager stone
#

can anyone check my clip on videos, Idk why I can never hear people die in this game

severe salmon
#

3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support.

#

thats what it says

slim spruce
severe salmon
#

i tried with my card and paypall

slim spruce
#

It's xsolla that blocked you, not a payment method.

severe salmon
#

oh

idle saddle
#

NEED MOD HELP

slim spruce
#

huh?

slim spruce
idle saddle
#

WERE IS HELP DESK

slim spruce
#

For what?

idle saddle
#

NEED MOD

slim spruce
idle saddle
#

NO PROBLEM JUST NE TO TALK TO A MOD FAVORE

slim spruce
#

I am a mod. Also, stop the caps.

idle saddle
#

sorry caplock didnt see

#

can you move me to chit chat 1

slim spruce
#

It has a spot open.

idle saddle
#

plz

slim spruce
#

Please join, it has a spot.

idle saddle
#

chit chat 1 22 ppl

slim spruce
#

CTRL R to refresh

toxic crest
#

The Seattle server has the best ping for me since I live closest to it, but ever since I’ve changed out my servers to ones that are in the middle of the US, I’ve been getting a game abort message or server lost connection message every few raids, even though my ping never goes higher than 60. Is there something I can do that can alleviate this issue, aside from going back to coastal servers?

delicate vessel
#

Just curious if anything has been talked about in regards to dlss causing low res or blurry sights? Seems like the PIP rendering doesn’t account for upscaling or gets skipped in the upscale pass.

iron flare
#

my account is locked with error 230

#

what can i do?

slim spruce
#

The message I mean.

iron flare
#

You have reached the maximum attempts
but I didnt attempt to login many time

slim spruce
iron flare
#

Timer is telling me to wait for 5days and 17 hours!

slim spruce
#

It usually does.

slim spruce
#

😄

north meteor
#

Tarkov just works normal in home screen, but as soon if i load in a game my hole pc just crashed

#

anyone knows what the problem can be?

slim spruce
north meteor
#

Dont know, will monitor is if im playing. But there is 21GB left on C

spice harness
#

So my game won’t start. When I load the launcher it says repairing game and it never dose anything

#

Can someone please help me

slim spruce
cyan lantern
#

anyone else having issues with raids i jsut lost 150 rounds of ap 6.3 when i extracted from my raid. first time this has happened to me and i am not sure what caused it. i unloaded the mags in raid and i put a stack in my gamma. i lost the ammo that was still in the mags as well some how

loud moss
#

known bug, try to keep ammo in mags to avoid the issue

fresh iris
full mist
slim spruce
fresh iris
mild crow
#

I dont have anything installing or using a lot of connection and I am still getting that a lot , can't even Fking play

native abyss
#

i tried all the things to get my email sent. I got it to work on my laptop but it wont work on my computer.

slim spruce
#

That has fixed this for some in the past.

#

The hardware id needs to change.

native abyss
#

change to waht

slim spruce
icy void
#

does anyone know why I keep getting this error? I've even tried to check the integrity of the files and also checked to see if it is being blocked by my antivirus and even tried to run it in admin. Thanks

slim spruce
#

Possible server issues at the moment.

icy void
#

its been like that for 3 days

slim spruce
#

Really?

icy void
#

I've even reported through the bug report

slim spruce
#

There are server issues at the moment that are likely causing this.

icy void
#

oh ok

slim spruce
icy void
slim spruce
icy void
slim spruce
#

Don't risk it. You will probably be banned.

#

If you do, you will probably be banned and there will be no appeals that will work if the machine is banned.

icy void
#

you prolly need a new pc

slim spruce
#

To be safe you will need a new pc with no parts from the banned one.

#

I would not play on a machine I knew a hacker got banned on.

icy void
#

idk if your brother is hwid banned or something else but, if it is then the game wont even launch. Rather not risk it and just play on a new pc

quiet summit
#

You can have him try and appeal his account if you want.

slim spruce
#

No. the machine is probably banned. You could have him appeal though, but if he's cheating it won't be granted.

native abyss
slim spruce
#

Updating the bios is fairly simple.

native abyss
#

it was a different network when i tried it on my laptop earlier today.

slim spruce
#

You will need a USB flash drive formatted to FAT32

polar dirge
#

Is there a known issue where accounts get reset after technical updates? My brothers account has been reset to 0 after the last couple of updates and he's starting to get really upset

slim spruce
#

Like the last one on the 2nd?

polar dirge
#

So it happened 2 weeks ago after an update and it was reset back to 0 today when he logged in

slim spruce
polar dirge
#

Ok I will get that from him

#

he hasnt responded yet but his account name is FreedomIsWon if that helps

native abyss
#

i tried the bios update and its still having the same issue.

native abyss
#

i think at this point im just going to try to brute force it and try every 30 minutes.

slim spruce
#

See all tips on that forum page though.

native abyss
#

Yes. I have tried them, I'll continue to look through the thread. Thanks for your help. I'll let you know if there's anythign else.

cyan lantern
slim spruce
#

If the PC is banned you can not use anything in the pc that is banned.

#

Maybe the case with no RGB devices.

grand yoke
#

how fic

#

Its been doing this for thirty minutes and its a fresh launcher and everything

#

nevermind just started working

winter slate
#

hi so when ever i get into a raid i get a bsod

#

code 13a to be specific

vocal fulcrum
#

can anyone help me with introduction jaeger quest?

quick kite
#

@rare torrent In order for modmail to work, you need to open DMs

ashen sluice
#

@summer sequoia is a team killer. waited for me to extract just to tk lmao

granite egret
#

ngl being racist + team killing is not cool

ashen sluice
#

lmao for some in game loot

#

i mean its in game loot buddy

granite egret
#

didnt know eft was this hard if you want to team kill

ashen sluice
#

have fun with it lmao

spice portal
#

fr

ashen sluice
#

lmaooooo im being weird

#

says the guy that tked just for some loot but okay

distant inlet
#
  • ur gay for tking
ashen sluice
#

I mean if this were real life and you needed this for your fam i would understand

distant inlet
#

get a life pussy

ashen sluice
#

lmaooooo, but this is a game. oh well

distant inlet
#

im telling u 7N

#

low life pussy

ashen sluice
#

This kid is hilarious

granite egret
#

how to tell someone that you are bad at game without telling anyone that you are bad at game

ashen sluice
#

We need bums to play the game, if this is what they do every now and then. if it keeps the game alive, im okay wit hit

#

lmao ggs kid

#

do it in a real game when we are supposed to kill each other lmaooooo

dusk fractal
#

wait whats going on

ashen sluice
#

you were in on it too

dusk fractal
#

how

ashen sluice
#

you all left at the same time

dusk fractal
#

i dont even know who you are

ashen sluice
#

had no reaction when it happened, its all on video

granite egret
#

can you send video in my dms?

dusk fractal
#

ok and i was dead

ashen sluice
#

you left with him right after, its cool - as long as yall keep p;laying the game i'm happy

#

lmao I got these from actually playing without tking my teammates. this is the only way yall will have fun playing the game. I'll let yall tk me every night with that kind of loot if yall keep playing

#

im cool with it

#

just keep playing, and stay in the discord. even if you switch accounts

dusk fractal
#

someone's cool

mighty sandal
#

hey guys, anyone know the way to change my email linked to my account? recently my email was cancelled and now i cant access my account

ashen sluice
#

lmao im hopping off after this one

mighty sandal
#

@granite egret well shit

ashen sluice
#

hit me another time

#

LMAOOOOOOO, of a kid that doesn't kill anyone until he reaches extract

mighty sandal
#

does that mean i have to buy the game again? XD

spice portal
#

i would just contact bsg

mighty sandal
#

yeah i tried but that didnt help

spice portal
#

what'd they say

ashen sluice
#

then kills his tm with the easiest headshot of all time from 5 feet away. Next time ill give u all the loot but run a few raids and ill actually show you how to play

#

gn and ggs

spice portal
#

oh literally?

#

lmfao

mighty sandal
#

basically that i need to change my email, but to do that i need access to my account

granite egret
ashen sluice
#

@summer sequoia you didn't even have the balls to stay in the lobby with me after that tk lmaoooooo. good laughs though im glad we had fun with it

mighty sandal
#

yeah idk im stuck

ashen sluice
#

how many meta guns do you have in your stash? and how many of those did you actually earn? lmaoo, gn bro

granite egret
#

show your stats

ashen sluice
#

idk man i turned off my pc, but its def better than yours. that was the only raid you lived in lmaooo

#

i mean we both know that is the case but alr

#

the trolling is pretty good, it would def make most people want to kill u lmaol

#

i'd engage in friendly banter when you get older

#

idk where that came from but okay

#

out of all the raids you lived once and you came out fat. im happy for u, genuinely

#

lmaoooooo ggs i'd even follow u on IG fr

#

and pass u a chick (if u were old enough and not awkard)

#

opinions are opinions

#

idk what she looks like but everyone is beautiful in their own way

#

bro that is not your ig

#

lmaooooooo

#

😂

#

LMAOOOO

#

yooooooooo, this is the best mf laugh i've had all night

#

you wouldn't believe me if i told u who i was

#

yo, on some real talk - dont give up on ur dreams... have a gn kid

barren lance
#

anybody else having the issue with the game closing 50% of the time every time you leave a raid?

terse cloak
#

I haven't received Tarkov mail for 4 days. Problem solving...

exotic moth
#

anyone knows how to overclock your pc right and can help me with my grafikcard dont want to ruin my pc

boreal depot
#

or better yet, send me a dm, or add me, etc @exotic moth

exotic moth
#

@boreal depot i did

plush narwhal
#

Help i have perfectly normal ping under 70 but i keep dis connecting constantly. I go to raid and it loses server connection after 10-30 seconds. I lost my best kit because of this

winter slate
#

hi i keep geting bsod when ever i get into a raid

#

cam any1 help?

quiet summit
winter slate
quiet summit
winter slate
#

8 gigs 3200

quiet summit
#

You need more ram unfortunately

winter slate
#

oh

quiet summit
#

Only a very small amount of people are able to run Tarkov with 8gb ram

winter slate
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is there any other way?

quiet summit
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No you cannot get past hardware limitations unfortunately

winter slate
#

oh ok

#

thnx

quiet summit
#

Sure thing

ivory ginkgo
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can anyone help me out with this
message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

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cant log into my account to reinstall tarko

quiet summit
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If you have a VPN, you may try that

ivory ginkgo
#

iv tried again

quiet summit
#

Just do not use something out of your region

ivory ginkgo
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iv waited like 3hours

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still doesn't let me

quiet summit
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You can turn off your router for 30 seconds and turn it back on to try and get a new IP

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Otherwise get in contact with support on the website.

ivory ginkgo
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ight thanks for the help

quiet summit
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Sure thing

ivory ginkgo
#

now its just saying {"message": "access denied"

quiet summit
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On the website?

ivory ginkgo
#

yea

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can't do anything at all

quiet summit
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Do you have Wifi on your computer?

ivory ginkgo
#

yea

quiet summit
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You can hotspot to your phone and try that

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If you don't have a VPN

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DC from your network wifi

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Then hotspot to your phone

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i mean PC

ivory ginkgo
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I give it ago now

ivory ginkgo
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iv tried going on hotspot and vpn

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cant even get on the fourms now either to contact support

quiet summit
slim spruce
#

Being blocked on more than 1 IP makes me think it's something your browser is doing.

vivid briar
#

When do yall think wipe is comin?

ivory ginkgo
steady perch
#

today

ivory ginkgo
mighty jetty
#

Tarkov low GPU and CPU usage (~40% for 100FPS on Factory, sometimes it goes up to 70%)
Is it Tarkov or is it because i am Ram bottlenecked ? (16GB)
Ping me for an answer

slim spruce
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Also, I've never heard of RAM bottlenecking. The game still needs to be optimized.

mighty jetty
#

Yeah, 15.5GB ? usually it goes down mid raid to about 14.8GB

slim spruce
mighty jetty
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My friend recently upgraded to 32GB and uses 21GB for Tarkov alone

plush narwhal
quiet summit
plush narwhal
plush narwhal
#

👍

quiet summit
plush narwhal
#

Ok. I'll Try that

compact oriole
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using chrome

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Used vpn and new browser it doesnt work, what if it doesnt work before i am able to put in the codes?

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cause the codes wont work anymore after stream right?

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@ivory ginkgo I have found a fix.

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set up a hotspot on your phone with 4G internet (data from provider)

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connect it to your pc and it should allow you to log in.

slim spruce
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Using a vpn that is not blocked should also work. You can also try rebooting your modem and router to see if you get a new IP.

rough ruin
#

so... if i purchased EOD. best edition. i still have to pay for arena? or does it come with EOD

rough ruin
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okay sweet

whole pecan
#

I lost access to my old email is it possible to change the email on my account I reached out to support a few times but they are very very low iq and haven’t been much help

slim spruce
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Please contact your email provider to get back access.

whole pecan
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It’s not possible I don’t know all the details but the email doesn’t exist in their servers anymore is there a backup phone number I could somehow hook to the account?

whole pecan
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Never mind is there anything I could do or have I just lost the account

slim spruce