community-support

[hasty hinge]

ohh so its not a lobby

so you have no idea how many pmcs spawned. lol thats sick

[hybrid edge]

Why is it everytime i now join a server both PMC and scav at some point it will kick me out saying server connection lost and will continuously do it, both my PC and internet are not the issue.

i was fine for the first 2 days playing and now it just does it

[vague lava]

do anyone have the same problem as me i cant login and i cant reset mt pasowerd it keeps on setting me on cool down and dosent send me the mail to chance my password

pls help me if you had the same problem or somone know how to do it

[slim spruce]

Do you get any errors? Or what is happening?

[thick gust]

Are there any monitor and or in game resolution and aspect ratio limitations I should not go above? I have an ultra wide monitor that's 3440x1440 is this going to conflict or cause any issues?

[ripe veldt]

good shotguns for punisher part 4?

[valid echo]

I was using a bluetooth headset and my sound quality was trash. That's not the same as a wireless headset that uses a USB dongle, right? Can I used a headset with a mic that has a USB dongle and get good quality audio?

[slim spruce]

bluetooth has a quality difference with codec choices and bandwidth that is different for cheap and expensive headsets.

A 2.4Ghz based wireless headset should be better quality but I would really suggest 3.5mm wired for best results.

[valid echo]

Appreciate it.

[opal bridge]

so im curious. i installed Tarkov but theres 2 folders now on my pc, Battlestate Games (12.1GB) and Escape from Tarkov (25.3GB). is there a reason for this or did i mess up the installation somehow? xD

[slim spruce]

There's the launcher and then the game. The launcher temp folder is probably full.

Battlestate games is the developer and the game launches through that launcher.

[opal bridge]

so can i delete the temp folder or something in the battlestate games folder? idk why even the smaller folder is 12.1gb

[iron wagon]

i dont see the looking for group tab

[slim spruce]

#pvp-lfg

[opal bridge]

so do i need G:\Battlestate Games\Temp? or can i delete this?

[slim spruce]

You can delete the files in there after the game is installed.

[opal bridge]

ok thanks!

[nova urchin]

all my stuff got un-insured after I left pressed back when it was still loading (had forgotten a thing), is this deliberate or a bug ?
I still have 0% Leave-rate

[hexed zodiac]

Anyone know how to fix this?

[slim spruce]

Add the game and launcher folders to windows defender white list and reboot the pc.

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

The folder, not a single file.

[trim brook]

@slim spruce you got a fix for being stuck on awaiting session start?

[slim spruce]

This is usually only on scav and it's a problem that comes and goes, from what I know. There's no solution on your end if it's what I think it is.

ATL F4 and rejoin.

It may keep happening over and over though.

[trim brook]

its on my PMC as well

[slim spruce]

That's different.

Do you have many servers selected?

[trim brook]

yeah i have like 5

[slim spruce]

Try more.

[trim brook]

didnt work

How do i request a refund?

[slim spruce]

There are no refunds

[trim brook]

yeah there are, You have to email their support team

[leaden thistle]

My game won't download.

[late swan]

Is anyone able to assist me w my fps issues? I have a high end rig, this makes no sense

[bitter igloo]

wait a few minutes, if nothing close the launcher and open as admin

[burnt wharf]

Is it not possible anymore to get empty servers? I set my location to nowhere-ville so I could get a quest done, which I had done a few wipes back, but I've been in "Matching" for 7 minutes. It doesn't seem to want me to get an empty map at all.

[tough orchid]

cant figure the quest out for the mechanic for the mp133 shotgun i have everything it says and wont let me turn it in could use some help

[paper barn]

only time I get empty servers is night raids and then there are still a few players, just easy to avoid

[slim spruce]

@toxic drift please use #discord-mod-mail with proof

[toxic drift]

i wasnt recording but i got 2 witness's

is that enough

[slim spruce]

We can't use witnesses, unfortunately.

[toxic drift]

wait one sec

one of my buddies had medal open

[inland rock]

Any place to send in video of suspected cheating?

[lunar wren]

having the same issue, reinstalled the entire launcher, ran as admin, waited 20min and still 0/0 MB :/

if anyone has any other suggestions for this it'd be greatly appreciated

[leaden thistle]

@lunar wrenLook at the pins, you can download it using that link

[thick gust]

Been getting this error often after raid is over and it crashes the game

[lunar wren]

well idk what i did but after resetting my computer and just doing the same thing over and over it just kind of worked? no idea but i can at least play now

[thick gust]

I recently started getting this error as well

[vale umbra]

Please fix the Overlay issues... (they exist since 2-3 days) everybody is having Problems with Steam/Discord/Nvidia Overlays recently and nobody Acknowledged that there is a issue. They do not work anymore after some time. Discord Streaming / Who Speaks Overlay crashes after 2-3 Minutes too.

[leaden thistle]

My game keeps crashing. It's not RAM, it's not CPU, it's not the temps. I can run it fine on high settings, even crashes on lowest settings.

The screen freezes, and I can move my character while the screen is frozen, but when I tab out, crash.

It happens randomly while I'm in a game. Every game. And when I load back in, it just crashes again after 5-40 seconds

[frozen trench]

anyone else having problems matching?

[thick gust]

Hello
Please make sure that the Virtual Memory(paging files) is active and configured correctly(Configured to use SSD(if possible) and with a fixed amount allocated equal to twice your physical RAM).
You must verify the integrity of the files and clear the cache. If necessary, re-install the game.
We also recommend that you check that no other program is interfering with the game's smooth operation. It is also necessary to have permission in your antivirus for the game to work perfectly.
Please disable any overclocking configured on your PC(CPU, GPU and RAM). Check that your XMP profile is configured correctly.
Thank you for contacting us!
If we answered your questions, please close this request and rate quality of our support service.
Respectfully yours, the Escape from Tarkov support service

this was a reply from one of the support tickets i entered. if there is a preferable setting to focus on adjusting let me know this seems like a lot to manage and change for me, im not eh most tech savy

[manic totem]

Hey all,

Having issues with receiving the Authentication email again. I have sent a ticket but not much help.. any suggestions?

All good i fixed by activating a VPN and then it came through immediately.

[quiet summit]

Still having issues?

[quiet summit]

Don't ask to ask lol

So what's the issue...?

Please check your junk and spam

[pliant dagger]

Hey my geforce exspirience shadowplay just turns off 5 mins after i lunch tarkov how can i fix this? Cant clip or record gameplay anymore. Have tryed unninstaling it but still dosent work

[quiet summit]

Have you tried to play the game in windowed borderless?

Also are you using a web browser while playing Tarkov?

[pliant dagger]

Yes i have, i sertch up problem and seems like more people have same with geforce exsperience, and steam overlay, dont know what they mean with steam overlay its not steam game xD but yeah idk, and i dont have browser up no

[quiet summit]

Are you able to turn it back on while you're in-game?

[pliant dagger]

If i restart game then it works again then turns off max 10 min after i go to raid or just is in gsme lobby

Im going to try with steam overlay found out how it works gonna see if that also dissepeares

[quiet summit]

Is the drive you have the directory saved to full? (Or close to?)

[pliant dagger]

Nope completyly new pc actually

My old pc coudent handle tarkov so bought new one

Only have tarkov on new computer

[quiet summit]

Go into your settings on your overlay and see if you have the privacy setting ticked

I'm not home so I can't really direct you myself

[pliant dagger]

Give me 5 min will see but settting on tarkov or bsl

[quiet summit]

Neither - On your overlay Nvidia

[pliant dagger]

Steam overlay dissepeares aswell

But no its not ticed

[quiet summit]

Are you launching Tarkov in admin mode?

[pliant dagger]

Yep

[quiet summit]

Try it without?

[pliant dagger]

Have alraddy still same

[quiet summit]

Also What does the privacy setting actually say?

Privacy control?

[pliant dagger]

Only video of desktop

[quiet summit]

Let it view your desktop too

Wait - you have the latest nvidia drivers right lol

[pliant dagger]

Yeah updated all drivers

[quiet summit]

You've reset your computer since then?

[pliant dagger]

Yep

But have updated drivers after

[quiet summit]

You restarted then updated? Haven't restarted after?

[quiet summit]

Bans are handled through BattlEye, thus any appeals are also handled through there.
https://www.battleye.com/contact/

It's worth mentioning in the battleye support page it states
https://www.battleye.com/support/
-It’s your own responsibility to ensure that no one else has access to your cd-key or account. We cannot lift your ban if you were banned as a result of cd-key/account theft.-

[pliant dagger]

I have reinnstaked windows

And updated drivers but still same#

[quiet summit]

Ok did you restart your computer AFTER the driver update?

I had this issue before btw.

[pliant dagger]

No

[quiet summit]

Please restart.

[pliant dagger]

Restart what?

[quiet summit]

^

[pliant dagger]

Oh ofc i have restarted it xD

Sorry not englich xD

[quiet summit]

Oh

I recommend re-installing GPU drivers

[pliant dagger]

Alrady done

[quiet summit]

I'm all out of ideas

[brittle canyon]

So I made my game windowed by accident but now I can't access the settings wheel to change it back, any advice?

[quiet summit]

Alt+Enter

[brittle canyon]

thanks

[quiet summit]

Sure thing!

[brittle canyon]

how come borderless does't work as borderless as well

[quiet summit]

I'm sorry?

[pliant dagger]

Same 😦 guess i just need to play without clips xD

[sharp ingot]

iiiiiii

[scenic wadi]

What is with the constant server connection lost for some people, me and my partner use the same network yet only he has this issue, like 3 disconnects per raid

[quiet summit]

I suggest you guys go on your launcher, and use a manual selection of servers - Select half of the ones under 100 ping, if you still DC, try the other half

[untold igloo]

They arent sending me email to login in, ive searched it up and tried everything, is there any way they can manually send it to me?

[full mist]

If you’ve tried everything you can just email their support email and they will probably get back to you sooner or later

[untold igloo]

I cant send a support email because I can’t log in

[full mist]

Not a support ticket

Just an email like you would email anyone else

[untold igloo]

Ok

[untold igloo]

Whats the email

[full mist]

[e-mail]

I may be slightly off it’s been a while

Just look it up but that’s what I remember

[untold igloo]

Thanks

[bitter igloo]

@untold igloo@full mist All contact info is always up to date on third pin

#community-support message

[frozen crane]

Does bsg have any kind of support? Been locked out of my account for going on 6 months now. Emailed support 6 times and not gotten so much as an automated response.

[full mist]

Look just above you

It will answer all your needs

[sharp canyon]

Eyo, any suggestions? When i try to open my BSG launcher nothing happens. To clearify, i cant come onto the launcer - So i do not have an error message as reference 😛

[bitter igloo]

Uninstall and reinstall the launcher?

Unless you already have the game installed it shouldn't take long

if game is installed and launcher was working in the past there are other methods to try to fix

[sharp canyon]

Reinstalled the launcher, got to open it once. and it automaticly started verifying the game files. Took 2 houres just to get ''An error has occoured while verifying game files''. so i pressed ''Repair'' which closed the lancher

so i tried to reboot my computer and now i cant open it

[bitter igloo]

Restart your computer, right click on launcher and click "Run as admin"

If that does not work, browse your document folder for the .exe

[sharp canyon]

Dont work. tried it...

[bitter igloo]

C:\Battlestate Games\BsgLauncher

I moved my install folders so my directory may look different

If opening that does nothing, just to prevent future issues I'd do a clean install and manually delete every associated BSG folder

Check your program folders, %appdata%, documents, etc.

[slim spruce]

You should white list the launcher and game files folders in windows defender

[sharp canyon]

Possible to hop on a call so i can screen share lol?

[zealous ether]

i need help.. this game has become largely unplayable for me since about a month ago.. i constantly get 201- auth errors or SSL after most raids.. including when i die.. which makes therapist healing impossible, seeing if i hit anyone during a battle, etc

i've cleared my game cache, redownloaded the game, unauthed, relogged in to the launcher, my computers time is fine, my modems time is fine

[dim berry]

so i have an issue my tarkov in game runs 30-40% gpu usage and i have a 3080ti pushing fucking 60-70 frames with low everything anyone have any advice?? shits pissing me off

[slim spruce]

It may sound weird but can you try highest textures?

[slim spruce]

Try disabling IPV6 on your windows network adapter

[zealous ether]

Thank you for responding and trying to help. This is already off.

[slim spruce]

You are not on wifi?

[zealous ether]

Directly to modem

[slim spruce]

You may need to contact your ISP and get a prioritized ipv4 connection as your ISP may be IPV6 only. This type of connection has problems with tarkov servers.

[zealous ether]

My external IP address is a v4 address

[slim spruce]

Being IPV4 only on your end is not the problem, it is between your ISP and the tarkov servers.

A VPN to test this with could confirm if it's an IPV6 only problem

[dim berry]

I will try when I get back home currently out

[slim spruce]

The game still needs optimizations. I run on all high on 1440p and get 70-80

3080 12900k

32gb 6000mhz

[dim berry]

I just check rn with my Remote Desktop and I’m running high textures I run 1440p ryzen 7 3700x

[slim spruce]

Try toggling physical cores only.

[dim berry]

But here I’ve seen those with 1080ti’s run 150+ FPS

[dim berry]

It’s toggled already

[slim spruce]

performance on this game is totally random from what I know. Some lower end machines can get higher fps than the best money can buy.

I have never really seen fps above 120 on this game from anyone

[dim berry]

Hmmm maybe I’ll try swapping my 2070 super and mess with it

[slim spruce]

It's more about the CPU

the game is more CPU intensive than other games

[formal hare]

getting harrased in vc again

[full mist]

Record and send to mod mail

That is the only way

[zealous ether]

Suggestions for VPN?

[slim spruce]

I have no experience with VPNs as I've never needed one. Sorry.

[dim berry]

Yaaa i knew that but a 3700x isnt bad at all 8 cores should suffice enough

[slim spruce]

@harsh shell in the discord here?

If not, please report them ingame and not here.

[harsh shell]

👍

[slim spruce]

What error?

Also, no personal info please.

[raw field]

Was anybody successfully able to change their email through support?

[cloud creek]

Does BSG customer support always take this long?

[ornate bramble]

does anyone have a map list they could send me, lost my map folder

[slim spruce]

many maps on the wiki

https://escapefromtarkov.fandom.com/wiki/Map_of_Tarkov

[cerulean dragon]

Does any one know how to fix ssl error code?

[thick gust]

@cerulean dragon I have been having the same issue been trying all kinds of setting changes so far no such luck

[lavish compass]

i took a break from tarkov for a good amount of time and when i came back i did not recall film grain in the game and i cant find a setting to turn it off

[tight wing]

My buddy and myself were just team killed by a team of 2 in this discord. We loaded in and they just shot us down, looted us and said ban us we will make a new discord...

currently in channel 15

[nimble breach]

you got screenshots?

[tight wing]

i got a video of them looting my body after killing us...

[nimble breach]

submit it through #discord-mod-mail

[green spindle]

guys?
I noticed that elite level Strength dosn't work properly
It says guns/arrmor/Rigs are weightless

Rigs/Armored Rigs aren't weightless

Is it a bug?

[ornate bramble]

Ty

[coarse crater]

f

[upbeat finch]

Is there a way to disable the ping thing on the top right corner?

[quiet summit]

It will go away if you are under 100 ping.

[slate wagon]

Hey @slim spruce , are we getting a new link 🙂

[slim spruce]

1 minute

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.15.17349_b8830506-8e9a-4781-9ba0-3a7fc479632c/Client.0.12.12.15.17349.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

got it

[slate wagon]

Thanks man

[brave ridge]

lvl 39 repaired everything? is this a bug

[solid yarrow]

Is there any way to check which server hub u are using in-raid

[slim spruce]

no

[copper forge]

hi guys, information .. a friend of mine was banned because his account was hacked and he was banned perma. can you buy the game back and use a new mail?

[slim spruce]

This is something that can't be answered 100%

I would count on it being no.

[copper forge]

can you answer 50%? ahahaha

[slim spruce]

No

[copper forge]

can he do anything to recover the account?

[slim spruce]

If it was banned for hacking, the account is gone.

[copper forge]

was banned for violating the 4.3.4 law of the regulation

the password recovery email (from the cheater) arrived in the spam section of the email ... so he couldn't stop the hacker

[copper forge]

the pc was banned?

[outer moon]

Anyone playing Tarkov on Windows 11 run into error 86 SCEP Cert enrollment initialization failure? https://www.reddit.com/r/EscapefromTarkov/comments/tsmzgu/scep_cert_enrollment_initialization_error_86/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

[slim spruce]

Is the FTPM enabled in the bios?

[outer moon]

Yes.

[slim spruce]

This is an AMD/Microsoft issue. Please wait for a system update.

[outer moon]

Will installing a discrete tpm fix it? An update might be available in May, but I’d like to play before then.

[slim spruce]

Probably not. I would suggest downgrading to windows 10

[outer moon]

Ok. Thanks for your help.

[outer moon]

It will have to be a clean install—it came with windows 11 when I bought it.

[carmine path]

can someone that has VOIP working ingame help me out? my predator headset works on everything else except voip ingame.

[vivid briar]

anyone else havin issues loggin in, the thing says I'm supposed to get something on my email, like verification but i don't get anything man

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[vivid briar]

thanks man

[grim magnet]

ayo, how and where do i report a boosting service/website? found one when searching up a quest (dont wanna say which quest cuz i dont want people to find the boosting service)

[slim spruce]

If it's a discord use #discord-mod-mail

[grim magnet]

nah, it's a website

[slim spruce]

ignore it

[grim magnet]

oof

[proud shard]

Does this mean FSR is releasing!?! I need this!

[quiet summit]

[proud shard]

Is there an estimate when next wipe will be? Considering me and my friends bought the game mid wipe and my friends have lost all hope since then. they get stomped by better guns and it is very hard to progress when you are behind.

[pale crest]

mid-summer probably

rough estimate is july - september

[left mortar]

anyone know how to fix a bug whenever i leave a raid make it our or not my game closes and brings me to the launcher

[pliant dagger]

Why cant you trade Pouch cases?

[slim spruce]

That is forbidden.

[pliant dagger]

xD my friend bought for me waste of a million xD

BUT ALLRIGHT THANSK TY 🙂

[whole pagoda]

Do scav runs and get the gear out, wait the intervals and sell or use the stuff.

[slim spruce]

@rocky mulch please report teamkills to #discord-mod-mail with video evidence. Not in public.

[fathom vector]

They did the exact same thing to me last night

[slim spruce]

@brave ridge thanks please use mod mail next time

[rotund lance]

I did the xsolla confirmation but now my screen is saying “awaiting payment submission” it’s been loading for a while is this normal?

[slim spruce]

Please refresh the page and if you still have issues please contact xsolla as they handle the payment system. https://help.xsolla.com/i-cant-make-a-payment

Don't resend if it asks, in any popups.

[vivid briar]

Game update installation error

ERROR: 104006

The process cannot access the file 'C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.12.15.17349.bsgp.mcd' because it is being used by another process.

Wtf is this shit.

[slim spruce]

White list the game and launcher folders in windows defender and reboot and run the launcher as admin.

[vivid briar]

How do I whitelist it. I'm about to lose my shit.

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

[grim magnet]

somebody please by the thicc weapons case i just put on the market, im poor and used all my money on market fees 🥲

[valid echo]

I cant hear anyone on Discord. I can hear sounds from the app when joining / leaving channels, tho??

Ah, I think I got it

[jade pivot]

i do and ookla speed test on my internet and everything is fine. but as soon as i load into a raid im racking 1000+ ping and get "game aborted. try reconnect"

but when im not attempting to enter a raid my internet is just as normal

anyone having a similar problem?

[slim spruce]

Australia?

[jade pivot]

nope US west coast

[slim spruce]

Are you on a VPN?

[jade pivot]

nope

[slim spruce]

Any other games have similar issues?

[jade pivot]

it began after i restarted my pc

and let me check if other games are having this issue

[slim spruce]

windows 11?

[jade pivot]

windows 10 home

[slim spruce]

The first thing that could be causing this is ISP routing issues

If no other games have this problem.

[jade pivot]

i might have a alternate fix one sec

[jade pivot]

i think my wireless adapter got shot or something cuz i just connected to ether and i think im fine

[slim spruce]

Sounds good.

[woven anvil]

How do i report someone for tk'ing lol

[coral elk]

video evidence with discord overlay in #discord-mod-mail i believe

[woven anvil]

Aweee i need to record it lol

Thats wack ty

[sterile otter]

well, i'm so new that i just bought the game tonight

the only problem is that i can't even install it, getting the 0/0mb bug on the launcher. went through all the google fixes so far and no dice

[austere hedge]

does anyone have a couple of the resort buildings and water treatment plant buildings on lighthouse have glitched textures?

[craggy pilot]

hey does anyone know why I cant get a verification code from the launcher to sign in? Ive changed my password but that didnt help

[tame tulip]

i forgot to hit the button to report after death but i have video of a hacker killing me and another guy

[tight wing]

yup... and unfortunately i didnt get a video of them actually killing me so mods cant do anything... didnt have instant replay active....

[coarse crater]

can't report with videos anyone, the only thing you can do now is the report button

[tame tulip]

I forgot to hit it :(

[tiny hedge]

I get dced with server connection lost every 3rd raid about is there any fix to this shit

[alpine iris]

Is there any way to suggest ideas for the game?

[fading cosmos]

Can anyone open dorms marked so i can mark it for a quest?

[subtle schooner]

no one play with dr weezle / weezle ttv ingame just got finished w a game of labs and he tk'ed 2x at elevator

[mighty spade]

yeah he tked us

[graceful wraith]

Does anyone know how to get rid of pixilation around light like this?

[sweet walrus]

Hey does anyone know how tf i can cchange my mail , I need to change my mail since its compromised rn and i need to switch to different mail. As long as i know if i prove its mine i can change it but did sb tried or not ?

[shell folio]

i also have the same issue, awaiting for a response too!

[vivid briar]

Trying to log into my account however I am not getting the verification code email. Are the servers having issues?

[wary atlas]

was air filter fixed in this latest patch ?

[steady cosmos]

Increase anti aliasing i think

[coarse crater]

Do you have the noise setting on?

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[full ore]

Hey there!
I recently dowloaded and installed EFT again, after deleting it from my PC. But now, after the install, when i try to open the BSG launcher, it says "A part of the path 'D:/BsgLauncher/Temp' could not be found".

Anyone knows how to fix it??

[slim spruce]

Make sure that folder still exists.

[full ore]

When i open up my folder, i can find the folder, where everything i just installed is. so yeah

[slim spruce]

That folder exists on D?

Or another drive?

[full ore]

1 sec

Actually no lol, its on my C

[slim spruce]

Change the temp folder in the settings

top right on your name > settings > change the temp folder

[full ore]

Where do i find the settings?

[vivid briar]

Requested an email change with BSG... Hopefully they can do it.

[slim spruce]

I wish you the best.

[vivid briar]

whats the best 5.45 ammo you can get on flea?

[coarse crater]

Bt I think

[vivid briar]

I've been running bp cause it has more flesh than bt but people call it trash

[coarse crater]

Penetration is more important than damage in most cases

[full ore]

I think the problem is:
My D folder is an external SSD, which i dont want my games installed on.
and my C is the internal HD on my PC. Which is where i want my game installed.
So i downloaded the game and saved it on C, but i says its missing in D, even though it is not even plugged to my pc?

[vivid briar]

its not that bad of a trade for more flesh cause the pen isnt much higher

but I have mag dumped a kid completely and not killed them with a 95 round drum mag

[slim spruce]

If it was installed there the launcher thinks it's still there.

[coarse crater]

Either way it's a 2 shot to the body, a higher chance to penetrate the body armor is very useful

[full ore]

Anyway to fix? Because i now plugged in D, but i have uninstalled and deleted the files from there. So there is no BSG launcher at all on D?

And also, plugged in D and now i can open the launcher, but it is stuck on 0/0 MB on the download?

[slim spruce]

about the 0/0 please wait about 3 minutes

[slim spruce]

To fix this uninstall it and delete the folder of the launcher on D and reinstall to C

[full ore]

Ok thanks mate! Appreciate the help

[slim spruce]

You may need to reinstall it where it was and uninstall it to complete the registry removal.

But there's other methods but that is easiest.

[zealous ether]

@slim spruce about to try your VPN suggestion from a few days back, I'll let you know how it goes

[slim spruce]

If that works, to a nearby location, you should contact your ISP and ask about prioritized IPV4 connection. It might cost but it should allow you to play.

That may need tier 2 support

[zealous ether]

I know its my ISP/modem for sure, my SSL connections to other apps will randomly not work either..

[slim spruce]

[zealous ether]

I have a ticket with tier 2 support already, waiting for them to call me back.

[slim spruce]

time on pc and router fine?

[zealous ether]

yup

[slim spruce]

It could be an ISP problem if this happens on another machine

[zealous ether]

100%, happens on my work laptop, and the problems i experience here i do not experience at work

[slim spruce]

ISP problem it seems.

[zealous ether]

fingers crossed

worst part of it, i think this is why it takes so long for my vendors to load sometimes.. i watch people stream this game and they're blasting past vendor screens.. mine always load

[zealous ether]

not to get my hopes up, but that was the fastest my game has loaded "profile data"

[zealous ether]

stuck on syncing w/ other players for an odd amount of time now

[slim spruce]

That could be someone else's pc being slow

[zealous ether]

im probably dead 😭

[spiral plaza]

my game keep crashing while im loading into night time lighthouse

[slim spruce]

RAM size?

[spiral plaza]

16gb

[slim spruce]

Try adding 16000MB minimum and 25000MG maximum page file to an SSD as shown here: https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[spiral plaza]

the only thing i could thnk of is storage but idk how that would have to do with it if it wasnt my ram

[heady laurel]

Anyone else having major sound issues with tarkov? It’s only in tarkov an it’s muffled so bad!! I did everything so it’s gotta be tarkovs most recent update that broke thx spatial for razer headsets

[slim spruce]

You will need to make more space or use another SSD

[sharp valley]

me and my mates went into a game yesterday and as soon and we spawned in we got beemed down by a hacker called --HyperRatTTV_ and when i got back ino my stash i saw that my red rebel was gone can anyone explain how this is possible and what to do next ?

[slim spruce]

It's not possible.

[sharp valley]

well then tell me how it happend ? i have vid proof i had a rebel and im waiting for my mate to send the clip from yesterday all i know is tha i log in today and my rebel is just gone ...

[slim spruce]

We don't have item replacement policies. Sorry, friend.

[grim magnet]

Does there spawn less scavs at night-time or something? trying to do long road and overpopulation, so i went on a night-time raid so i could do it in peace, but after running a route that went up past both chalets and down to mayors house then along the highway back up to the chalets, i only found a single scav

there were no dead scavs left behind from other players either, just that one single scav after about 30 min of running

normally it's swarming with scavs (especially by mayor's house and gas station), atleast when i scav run there

[woeful heart]

Hey guys, I'm having an issue where I don't get a verification code in my email when trying to log in through the launcher. I can log in on the website just fine, however. I've tried uninstalling and reinstalling the launcher, as well as running the launcher as admin. Using a live.com email as well in case that matters.

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

https://www.escapefromtarkov.com/support/knowledge/384 also here

[woeful heart]

Thanks, Ill give those a try

None of those worked. I keep getting an error in the launcher logs saying "LoginWindow.error({"exception":{"type":"UnauthorizedApiNetworkException","code":209,"data":null,"message":"Error on POST https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.11.1.1846. Authorization failed. API Code: 209. Status code: OK"}})" any idea what that means?

[slim spruce]

where did you see this?

oh

[woeful heart]

C:\Users\AppData\Local\Battlestate Games\BsgLauncher\Logs

[slim spruce]

I do not think that is related to your email issue

[woeful heart]

Well every time I try to log in it creates a new line in the log saying that same message

[slim spruce]

Since you can't log in yet you get that error

The code from the email gets you through that

[woeful heart]

I was even able to log in on the website and change my password. So I get emails from BSG, just not from the launcher for some reason

[slim spruce]

If none of those tips help from the forums you will need to email support for further help.

This is not a rare issue.

[woeful heart]

Alright, hopefully it'll get resolved soon

[unborn skiff]

I get an error whenever I try to edit my in-game maps

[fresh canopy]

Check out my video! | Captured by Outplayed
https://outplayed.tv/media/D7x4Vv

no

[modern quail]

I've literally joined because i'm getting this same issue

No verification emails coming through

[slim spruce]

please see the tips in the forum link above and if still not, email support

[woeful heart]

I dont know what fixed it for me. Most likely just time. I went and watched youtube for 30mins and then tried again and it just worked

[modern quail]

Just had my friend try on his end to login on his PC, the verification code came straight through to my emails using his launcher.

[slim spruce]

On your account?

[modern quail]

So it's clearly local to just certain launchers

Yeah, but i couldn't use that code as it was just for his pc for my account, so it was incorrect for me

[woeful heart]

The theory I heard was its an issue with the server the launcher is trying to use at the time

[slim spruce]

If it works on other machines you could update your BIOS to get your hardware ID to change and it may send, if you have tried other tips here first https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[modern quail]

Well he tried and it worked instantly, I'm trying all sorts on my end

[unborn skiff]

Getting an error message whenever I try to edit my maps?

[woeful heart]

I would try giving it an hour or so and then trying again before doing anything with your BIOS if you arent 100% sure what youre doing there

[modern quail]

Been trying for over an hour now as it is, getting nowhere. It's even more frustrating as it works perfectly fine on another PC, just not mine

[slim spruce]

Updating your bios does fix this for this certain situation, at least for others I've talked to that have it work on other machines.

[modern quail]

Still no joy from doing all those fixes in forum suggested

This is crazy poor system really, why on earth are so many having this problem

[slim spruce]

I would suggest looking up how to update your bios. You will probably need a USB drive formatted to FAT32

[modern quail]

Ok i'll have a look into it now

how recent does the bios update need to be? I updated it around 6 months ago?

[slim spruce]

It can be any bios update

Usually those only go up.

[modern quail]

Weird how this can affect a verification email :S

[unborn skiff]

Getting these kinds of messages when I try to edit my maps?

[slim spruce]

editing the paper maps?

like adding something to it?

If so please submit a bug report in the launcher.

[unborn skiff]

Editing paper maps.

[slim spruce]

Please report the bug in the launcher.

[unborn skiff]

How do?

Found it, thank ya

Sent it in.

[slim spruce]

Ok

[modern quail]

Fixed the issue

[slim spruce]

?

[modern quail]

No idea how though, did a restart, checked my BIOS, it was at latest version. Launched the launcher again as admin, tried to login on a complete whim (semi sulking) and it just came through immediately

[unborn skiff]

For a moment I thought he meant the map issue

[modern quail]

No sorry

[unborn skiff]

and I was going to pog

[modern quail]

not pog for anyone sadly, can't even offer a 100% guide on how to fix this verification issue that a lot seem to have a problem with!

[slim spruce]

You are very fortunate. Usually when people have this problem there is almost nothing to do besides emailing support.

[unborn skiff]

Do we have a confirmed day for the wipe?

[slim spruce]

No. It's probably a long time away.

It's only been 3 months into this wipe

[slow owl]

Are Battlestategames looking into the overflow of cheaters in the game? its getting unplayable. every 4th game me and my friends are getting killed in very wierd ways. now we got killed with less than 2 seconds apart being several hundred meters away from eachother. i was on the ground moving slow towards two players and my friend was overwatch with a thermalscope. just bam bam. fucking killed us both is less than 2 seconds. just one hit kill.

[median ruin]

Like every day people are getting banned

[pliant dagger]

??

[slim spruce]

Could be packet loss. Make sure you're on wired.

[hollow steppe]

Does anyone also have a problem that the fps indicator shows only 30fps and not more ?

[pliant dagger]

Happening over and over again 😦

and i am on ethernet cable

[slim spruce]

not downloading or uploading anything? Also no windows updates happening?

[pliant dagger]

everything up to date

[slim spruce]

When did this begin?

[pliant dagger]

today

[slow owl]

they need to up the bans

[slim spruce]

It could be an ISP routing issue that changes mid game.

Try a VPN or reboot your modem and router by power pulling for 15 seconds.

[pliant dagger]

it is my wifi

i think, the app says it slow'

[hollow steppe]

Hi, I have a problem with the fps indicator in the game it shows me that I only have 30 fps i tried lowering graphic in game nothing worked so far any fix ?

[slim spruce]

Which app?

[slim spruce]

computer specs?

[pliant dagger]

Google home says my internet is like shit

[slim spruce]

Can you do a speed test on wired and is it weird?

oo don't show that

[pliant dagger]

xD f

Dident think about that

[slim spruce]

It seems a lot lower than it should. If this is on wired I'd reboot the modem and router for 15 seconds and try again. Then make sure nobody is using your wifi without your permission and perhaps change the password to the wifi.

If it's still that low I'd suggest resetting the router to factory defaults. Also make sure you set your network adapter back to default as well.

[pliant dagger]

Okey thanks i wil try my best, it has happened twice in fight now so im gitting kinda mad, lost good items bacause of death 😦 But i will try theese tips thnaks

[slim spruce]

If that doesn't fix it and you're still on wired, I'd contact the ISP about it.

[wet lion]

when yall gonna fixed the bugged lobbies with having to restart your game, and wait 10 minutes to reconnect back to the main screen?

this isnt new, cmon bsg

[zealous ether]

0/3 on connecting to a raid with NordVPN ;\

[raw field]

EFT support sent me a 2ip.io website is that safe?

[unborn skiff]

Any idea what's causing the map glitch?

The paper maps not saving changes

[slim spruce]

Please submit a bug report if you get a backend error.

[unborn skiff]

Now I'm getting a repeated critical error 228.

And not just when I try to move the map.

[slim spruce]

what one?

[slim spruce]

restart the game

[unborn skiff]

I just booted the game up but okay

[trim brook]

With Express VPN i cant connect to servers and with NordVPN I can but I get stuck at awaiting session start. I just want to play lol

[zealous ether]

same actually, just got NordVPN today

[drowsy anvil]

is anyone else not able to click the flea market search bar?

[mighty spade]

got teamkilled again by drweazle he changed

names

[twin socket]

anyone having an issue with not able to get the verification code email?

[amber nexus]

where can i find patch notes from yesterdays update

[coarse crater]

This always shows the most recent update, idk if they record past ones

[twilit tangle]

Guys, is there a reason I drop massive frames when I aim with a scope? I usually run about 75 frames, the moment I ADS with a scope, it drops down to 20-22. Worst part is I even tried using the Elcan which has Iron sights in addition to the 1x-4x variable, and even the iron sights on this scope have the frame drop. That said if I use a normal red dot / holo or the iron sights on the gun itself, I don't notice any frame dropping.

[coarse crater]

It's because when you ADS with a zoomed scope it's rendering the game twice over, it's a weird system but it's just how this game is

[twilit tangle]

Damn, is there a way to counter that other than getting a better pc? I’m currently running two 1070s SLI’d, an i7 9700k and 32GB of ram. Not the best but not the worst. I feel like I should get more than 20-25fps.

[coarse crater]

Might just need to lower some settings, idk

[tiny hedge]

can anyone help me with fps

tryna to max out as much as i can but rn my amd counter is showing higher fps then my tarkov one so idk which one to go off of

[sharp ingot]

Anyone else having really bad lag issues recently?

My ping 3 days ago was consistently at around 14 with no other programs running. Its now spiking up to 120 randomly. Im getting a lot of frame drops etc.

[graceful wraith]

I've tried increasing anti aliasing didnt work unfortunately

[graceful wraith]

Noise setting? I dont think so.

[graceful wraith]

Turning noise eliminated some of the pixilation on my flashlights, but for regular lights its still present and it added a bunch of grain.

[unkempt bramble]

hey my game is 255gb and wont allow me to delete it

[unkempt bramble]

mf i need help @grim hatch

[steady cosmos]

Don’t ping mods for that. Just leave your question and youll get answers. Server is kinda on the low atm, itll get picked up soon

[unkempt bramble]

brotha i cant uninstall and its capping my ssd

idgaf

[steady cosmos]

If you’re that pressed restart into safe mode and just delete the entire game folder through file explorer

[wary atlas]

air filter still bugged ?

[tawny sapphire]

i dont get the verification code when i try to get in the launcher but i get it when i log on to the website

[loud moss]

@unkempt bramble if it really is at 255 gigabytes use something like treesize and check the drive directory to see how much space is taking it up, where did you find it to be taking that much space?

[coarse crater]

Having it on makes the game grainy so I thought you had it on

[loud moss]

just what the game refers to as film grain

[elfin copper]

Is it well known that sometimes when you back out of the raid que your gear loses its insured status?

[soft roost]

I'm having the same problem you had any solutions?

[tidal quail]

@slim spruce whats this mean

[slim spruce]

packet loss

[tidal quail]

ohh

[vocal prism]

Does anyone have any suggested gfx settings for these laptop specs. Can’t seem to get any higher than 45-55 on most maps. Factory is around 90-110. Looking for 60fps on maps if that’s possible

[slim spruce]

With that setup the only thing holding you back would be the CPU

Or if the GPU is mobile and not full sized

[wooden schooner]

Im having a problem trying to update my game. Whenever I try to update it nothing happens

im having trouble updating the game. Everytime I hit update, nothing happends

[slim spruce]

Try running the launcher as admin

[wooden schooner]

the same thign happened

[slim spruce]

verify game file integrity in the launcher

[vocal prism]

It’s a laptop so gpu would be mobile. Running low/medium- high settings doesn’t change the fps much drops 10ish must be the cpu bottleneck

[slim spruce]

Unfortunately with laptops it's usually the CPU limiting you.

I have a 2070 full size and i7 9th gen and I get about 40-50 on lighthouse but good everywhere else

On my backup laptop

[wooden schooner]

ok lemme try that

it didnt do anything 😭

[slim spruce]

If your internet speed is fast you could redownload the game OR reinstall the launcher, if you are sure the email for the code will come.

[wooden schooner]

fuck ok illtry to reinstall the game

[vivid briar]

yo lvl 26 here

how do I get good ammo for guns like m4s

I've been running m856a1 then I realized its pretty crappy ammo for the price of crafting

pens deecently though

I was just wondering how I can get stuff like m855a1 at my level

[icy ravine]

you cant really , to be honest i wouldnt run m4s rn , much better option is an ak101 which you can mod out for 120k and the recoil is pretty good, but if you are looking for ammo that will slap - either 7,62 BP or M81/M62 those are the best rounds overall. A cqc alternative would be MP7 with FMJ/Subsonic

[coarse crater]

trader levels

[tiny hedge]

Could someone help me optimize my game for most fps

[icy ravine]

show us your settings

[vivid briar]

I'm running mdr kits

Fuck m4s

Tarkoc just crashed my fucking pc

[icy ravine]

ayeeeee gg breeky

[icy ravine]

fuck m4s, SCARs and aks are much better

mdr are medicore but will do the job for the lowest price

[tiny hedge]

i5-10400f, 16gb ddr4 2666 ram, rx580 8gb

[icy ravine]

turn V-Synch off for sure

[tiny hedge]

i have my fps un cappeds

[icy ravine]

mip streaming wont do much as youhave 8 gbvram

[tiny hedge]

i get more frames with it

[icy ravine]

oh ok

[tiny hedge]

some amd thing idk

[icy ravine]

show the Game tab

[tiny hedge]

i have ram cleaner off and the other one off 2

[icy ravine]

what are the other two, coz i dont remember

[tiny hedge]

only use physical cores

[icy ravine]

ah yes

how old is that intel cpu, i have an amd , no idea what cpu u have

[tiny hedge]

its pretty new its the new generation of the i5s i think

[icy ravine]

alright

[tiny hedge]

its better then the 2600x by a little

thats y i went with it

[icy ravine]

do you have PostFX on? take can take like 5-15 fps

[tiny hedge]

i do but i cant play without it lol

[icy ravine]

similar to mine 3600 i guess

[icy ravine]

why thooo

[tiny hedge]

u dont use it?

[icy ravine]

i dont

[tiny hedge]

what fps u get?

[icy ravine]

mpff depends on what map ofc

[tiny hedge]

on customs thats the map im benchmarking rn

[icy ravine]

but like 70-80 lets say. but mine options are like balanced. lemme send a ss

[tiny hedge]

as long as he isnt paying im pretty sure ur fine

[rustic reef]

oh ok thank you

[icy ravine]

no why would it be, as long as you dont sell any items for real money

[rustic reef]

so basically i was broke

[rustic reef]

and i gave my stuff to my friend the rest of it

[tiny hedge]

shaders??

[icy ravine]

oh and um , turn on the physical cores

[icy ravine]

wdym

[tiny hedge]

doesnt that tank fps

[icy ravine]

i can load in on an offline sesion and quickly check how much do i have

[tiny hedge]

yeah that would be great

[icy ravine]

no, quite the opposite

[tiny hedge]

im doing a offline with no ai scav gives a close to a online fps

wanna hop in a call?

[icy ravine]

cant really right now /:

later maybe would be nice

[icy ravine]

how do you know btw, or you just compared

[tiny hedge]

i compared

and because online has server so ur pc isnt loading pmcs and ai just loading into a map

with a offline ur pcs loading the map,ai,ai boss

[icy ravine]

oh , yeah makes sense

im in, just let me turn on the fps counter

[icy ravine]

actualy , the ingame counter does lower the fps a bit

[tiny hedge]

yea i dont play with it on

[icy ravine]

never gone below 77

[tiny hedge]

loading back in

[icy ravine]

al right in those bushes it gets worse

Hight TAA couses this but i rather have smother image and less frames than the opposite

[tiny hedge]

thx

[icy ravine]

last one

[tiny hedge]

whats ur gpu

[icy ravine]

gtx 1060 3gb

[vivid briar]

and cheaper

and if I'm spending enough money on an m4 or scar (without traders) I might aswell just buy a mutant

I can build a 60 recoil akm for 150-200k

or an rpk aswell

[icy ravine]

what level are your traders

@vivid briar ?

[vivid briar]

like 2 and 3

depending on the trader

figured out what just crashed my pc lmao

[slim spruce]

@cosmic stump Please report this in the launcher as a bug report.

[cosmic stump]

why my screeshots are automatically deleted?

[slim spruce]

They are still there.

[cosmic stump]

okey I refreshed discord and i can see them

sorry for spam

[somber hinge]

I can

Download won't start when doing manual install using the link from pinned messages.

@slim spruce could you check the link?

[slim spruce]

works for me. Try in another browser

copy paste the link to another browser

[brave imp]

I keep getting this when trying to register a account THE EMAIL ADDRESS ON THIS DOMAIN CANNOT BE REGISTERED. ive tried with yahoo ive tried with hotmail whats going on?

[slim spruce]

Please try a gmail account. Some domains are not allowed as they do not receive emails from BSG.

[brave imp]

is that a recent thing? my main account is registered with a yahoo account. I bought another copy of the game for a hardcore account

[slim spruce]

The allowed domains can change, yes.

[brave imp]

ok gmail works appreciate the help

[rotund lance]

Can anyone help me my left alt key does not work in escape from tarkov and no the key is not broken

[vivid briar]

do items spawn outside of the circle in marked?

my last two customs marked runs have been pistols and a ppsh

I just fucking found an mk47 in a 2nd floor key before I found one in marked

it was just chillin in 218

[unkempt bramble]

I used tree size and look at the properties of my ssd it’s really taking up 255gigs

[slim spruce]

@rapid blaze To use the mod mail service your dms must be open.

[bitter igloo]

2nd floor has quite a few loose loot/weapon spawns

If you can provide specifics of where you're finding this check the room on wiki, if it still seems weird let me know

[narrow totem]

Hey, I have a standard account right now but want to upgrade to EOD. Does that wipe any progress I’ve made?

[tropic wraith]

is the mk47 "Mutant" good this wipe? I've read a few threads about it, about the cost, rpm, ammo, and comparisons to other weapons such as m4, mdr, sa58, and I can't really say I get it, can someone please explain it to me with like evidence or actual reasons other than bias opinions?

im new so please be nice

[vivid briar]

No and it gives you the bonus loot and all that

It doesn't reset ur account

[vivid briar]

That guns fun to run but it's expensive and sounds like it could get boring

I don't run it I've ran it like twice

[steady cosmos]

it is the best 7.62x39 gun no contest, and 7.62x39 is one of the best rounds atm. so yeah, id argue its up there with the best guns in the game

it fires a super strong round, especially compared to 5.56, 5.45 and 7.62x39, at a decent firerate (650 RPM) while being very controllable

[steady cosmos]

I don’t think theres a place here. Maybe support? Im not sure tbh

I mean remember what you insured and just look at whats gone. And you can figure that out yourself. Rigs with big inside space, meta guns, and good repair armors will almost always get taken

[real mist]

Hey.. my account got hacked somehow few weeks ago and I've lost access to it now, I've sent few mails to EFT support but still no answer so far.. anyone knows how long does it normally take to hear back from them? (sorry if not the correct channel..)

[quiet summit]

Usually takes from a couple hours to 2 weeks (I know big window) - You've sent the email to '[e-mail]'?

[real mist]

Yeah, sent the first email on 20th of March.

[vast python]

I cant update eft, it checks for update for 5seconds and then pops the update up but it wont start downloading

[quiet summit]

If there hasn't been a new update since April 1st, please try the download from pins

[mossy seal]

anyone playing eft on i7 3770 and 1050ti. how much fps are you getting and if its playable?

[vivid briar]

You could play it on that most likely

Maybe not maps like lighthouse

Games so poorly optimized it would probably run just as good as a way better pc

[tawny sapphire]

i dont get the verification code when i try to get in the launcher but i get it when i log on to the website

[slim spruce]

See here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[balmy tangle]

somon know how to fix it ? did all the suuport suggistenons and tryed agian for like 6 hours any one have a fix?

[slim spruce]

Tried what? When did this start?

[balmy tangle]

like 12 hours ago and i did this:https://www.drivereasy.com/knowledge/server-connection-lost-in-escape-from-tarkov/

• changed servers in tarkov server lists

[slim spruce]

VPN didn't help?

[balmy tangle]

no

it worked this whole wipe just happend today

thank you for the help btw

[slim spruce]

If this problem is not a problem with your connection in some way, you may need to contact your ISP and ask them for a prioritized IPV4 connection.

[balmy tangle]

i did disible the ipv6 still had a problame unfochantly

[slim spruce]

Disabling IPV6 on your end does not make your connection between your modem and ISP IPV4 only

[balmy tangle]

if i force it to id dose as i make the router only avilable in ipv4

[slim spruce]

Usually this problem happens when an ISP is making more use of IPV6 than ipv4 or phased out ipv4

[balmy tangle]

ok il take a look thank you

[slim spruce]

Your ISP will need to make this change on your end for you

[balmy tangle]

ok im makeing the call thank you

[slim spruce]

The tarkov servers don't really like IPV6 only connections

@balmy tangle What you need to ask for is "prioritized ipv4 connection" as a game you play is having issues with IPV6 only connection from the ISP.

This may need tier 2 support as your ISP might not know what this means.

[brazen swift]

im having problems with the game not recognising my G keys for use as hot keys. i've confirmed that the G keys work in other programs just not EFT. does anyone know if this can be fixed? it was working yesterday but not today

[slim spruce]

Are the G keys mapped to a regular key?

[brazen swift]

i never had them mapped before

they keyboard was completely as it was out the box

[slim spruce]

Special keys like that are not mapped to a regular key. You need to map them to a key in the software that is made to control it and then it will work properly.

[brazen swift]

ok ill try that thanks

it was just weird that it worked one day and not the next

[slim spruce]

Like map it to K or something and then that will work as K in the game.

It will act as the K key to map binds in the game as well.

[brazen swift]

easy fix , thanks

[vivid briar]

Does doing a cclean get rid of tarkovs cache or something? I notice after a cclean tarkov icons and player models in the loading screen take extra long to load

[tough nexus]

Anyone know why im not getting the email to verify my account?

[raw river]

anyone know why i get 0 audio on scav runs but i get audio on pmc

[dry ice]

Hey guys, i have a problem with my EFT, i have tried everything and i cannot seem to fix it. my game keeps crashing and gives me to pop up ''user action required'' error

[dark vault]

Hey so I just got tarkov a couple days ago and I just can’t have fun on the game. Plus it runs poorly on my pc even though I have better than the system requirements. Is there a way to request a refund.

[median ruin]

#discord-mod-mail with video evidence

Don’t witch hunt

[slim spruce]

@maiden totem use #discord-mod-mail with the video as evidence.

[dry ice]

Hey guys, i have a problem with my EFT, i have tried everything and i cannot seem to fix it. my game keeps crashing and gives me to pop up ''user action required'' error

[slim spruce]

What error below that?

[bitter kindle]

any mods online that can dm me

[slim spruce]

use #discord-mod-mail

[bitter kindle]

gotcha

[late maple]

What am I supposed to do when I've been trying to get in contact with support since the beginning January but they wont respond to any of my emails?

[dry ice]

the game has terminated.. something like that

[slim spruce]

Can you go to Start > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[coarse crater]

Free my man he ain't do shit

[oblique helm]

if i buy EOD do i need to reset my acc for it to work?

[quick kite]

Nope

[graceful wraith]

for sure thanks for the suggestion

[spark swift]

what is happening

[spark swift]

fixed with vpn apparently tarkov servers dont like huawei or something

[golden zodiac]

when can we change emails on our accounts?

[quiet summit]

It's probably not coming back - If you need to change it it's better to contact them about it. The feature has been disabled for a good amount of time now

[golden zodiac]

i did contact support and they told me to contact my email provider but i lost my old number and cannot get it back

[sand mesa]

Hey, could anyone help me get the best settings for my setup? Got Ryzen 5 2600x, GeForce GTX 1660 Super, 16 GB RAM and the game is on SSD

[bitter igloo]

You should be able to run basically on anything you want, other than potentially PostFX

The biggest settings that matter is autoram cleaner ENABLED, and "Only use physical cores" DISABLED (but if you have a CPU that does have hyperthreading - you can enable it; if you don't know try swapping them both, if there is a major difference keep it disabled (as it barely provides any benefit)

[stuck star]

Is there any way can I report cheats?

I have video proof.

[slim spruce]

No. Report them ingame please.

[stuck star]

I did

[slim spruce]

That's all you need to do.

[stuck star]

I was playing labs Region italy. And there was Altyn chines cheater, I am not sure about his aimbot but he had wallhack and started talking to me before he saw me / hear me.

[slim spruce]

No. Chill.

[stuck star]

That was joke. I am not raging its all good.

[outer ice]

this has happened 5 times now. i restart and reconnect and after 30 secs it says 50% with 3 squares at the top and then kicks me

how do i fix?

[slim spruce]

That means packet loss

Are you on wifi?

[outer ice]

Well yes and no. Im on Ethernet which is plugged into a WiFi extender

[slim spruce]

Try using pure wifi and without the extender

[outer ice]

I can’t. When I built my pc I forgot to buy a WiFi card

[slim spruce]

Are you on 2.4 or 5ghz?

[outer ice]

Idk what that is

[slim spruce]

Does this happen on other games?

And are you downloading or uploading things or using windows update?

And are other people on your network doing those things?

[outer ice]

No no and no

It’s never happened before

[slim spruce]

try rebooting your router and wifi extender by power pulling for 15 seconds

[outer ice]

ok

[vivid briar]

will my settings be reset if I uninstall the game?

Im gonna format my hard drive its been acting weird ash

[astral onyx]

is there a graphics settings guide, like which setting does what? I upgraded my gpu and I struggle to get more fps than I did weirdly :/

[slim spruce]

the settings files are located in

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[coarse crater]

Mine weren't

[vivid briar]

now it wont let me install

gonna restart my pc

[slim spruce]

Try white listing the game and launcher folders in windows defender and reboot. Then run the launcher as admin.

If that doesn't work please use the manual install method in the pins in this section.

[edgy falcon]

oh my god. I just discarded my money case that had all of my money in it

Is it gone forever?

[slim spruce]

Unfortunately yes.

[edgy falcon]

I feel so fucking dumb

[vivid briar]

my friend tortia deleted his scav junk box the other day

[edgy falcon]

Damn that sucks. Brain went on monkey mode

[vivid briar]

he just had a macro spamming Y and he was hovering over stuff

and it deleted his junk box 💀

Y and delete or something

[sick holly]

Welp, I got no validation email from the launcher

[fresh garden]

why does it not let me register an account with hotmail?? from what i can see on forums this is an issue thats been going on for 1-2+ years

[slim spruce]

Because hotmail does not receive emails that you need to log into the launcher.

[fresh garden]

abit strange that they have a guide on their page how to solve the issue of not getting email with hotmail and i know ppl that have made their accounts with a hotmail

[onyx wagon]

i lost my items be casue a game bug
https://youtu.be/gBVFXpqpKVQ

[clear jetty]

man come on Tarkov my game Crashed on me for the 3rd time in reserve when i was fully kitted! FIX THE GAME MAN because i cant get my gear and my quest BACK

[brittle canyon]

does the black keycard from mechanic restock or does it only restock on updates?

[proud shard]

Trying to download tarkov and it is stuck at 0/0MB

[slim spruce]

Let it sit for 5 minutes. It usually fixes itself.

[torpid burrow]

Anyone know how to fix Players & Scavs (even AI) stuttering/lagging when they move? Ping 5-30 depending on which EU West server I get.

Scavs Lagging: https://youtu.be/MdrDtmZU3y8
Players Lagging: https://youtu.be/oUkIBgdNUco (Old video from august, still having the same issue)

[sly musk]

Heyo, my friend got his account banned 3 days after someone threatened to "ban his account for cheating."

He hasn't used cheats or plugins at all, and if he did I'm sure we'd have much more frequent much more successful raids.

He's pissed and has reached out to both BSG and battle eye to hopefully resolve the issue. Is there anything we can do to expedite the process, he absolutely doesn't want to spend some 140usd on a new account for something that he didn't do.

[slim spruce]

Temporary bans like that are only really for VOIP, as far as I know.

If it was for cheating he'd be permanently banned.

[sly musk]

It says he's been permanently banned, error code 229.

[slim spruce]

Oh then he's a cheater. Rip.

The only appeal he can do is to battleye.

[vernal compass]

every time i try to install something on my hideout my pc restarts help

[slim spruce]

This may be a hardware problem or power problem or a lack of RAM.

RAM size?

[vernal compass]

16 gb

[slim spruce]

add 16000MB minimum and 25000MB maximum page file on an ssd as shown here: https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[sly musk]

The issue is we only really play together because he doesn't have fun doing solo raids, if he was cheating I'd be more disappointed in how prevalently he gets one tapped by rogues.

This is supposedly not a rare occurrence but I'd rather not trust strangers over why they should be unbanned.

He sent an email to battle eye and I'm positive it'll be resolved but the issue is getting bsg staff to unban.

[vernal compass]

okay ty

should i update you after i do it?

[slim spruce]

BSG doesn't handle cheater bans. It's all battleye.

[slim spruce]

Ok

[sly musk]

Welp, that's a bummer. I guess we'll just wait till he hears word back. I appreciate your time.

[vernal compass]

it didnt work

[slim spruce]

Can you go to Start > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[vernal compass]

@slim spruce

[slim spruce]

What is your specs?

And power supply size?

[slim spruce]

Do you know the wattage on your PSU?

[vernal compass]

i think 750 maybe

[slim spruce]

Does it happen anywhere else or just when you create a hideout node?

[vernal compass]

just my hideout

ive gotten bsod but fixed it by making space in my ssd where tarkov is installed

[slim spruce]

Try reinstalling your graphics driver with a clean install in the custom install option.

[vernal compass]

it didnt work

[slim spruce]

Do you have any overclocks set?

[vernal compass]

nope

[queen fable]

any tips for getting the lighthouse map to run?

[supple dew]

sniper lmao

Just gonna put this out here, reinstalling windows is the best thing that ever happened to me in terms of tarkov

could barely reach 30 fps on low and the game would freeze up all the time, now i can get 60+ fps on high no freezing at all

[sonic iron]

i cant buy the game it is saying transaction was cancelled

[slim spruce]

This is common. It could either be xsolla or your bank blocking the purchase. Contact xsolla first:

https://help.xsolla.com/i-cant-make-a-payment

Paypal could also be a better option with the card as a payment method.

[velvet zephyr]

uhhhhh anyone have this before?

[slim spruce]

try restarting the game

[sterile cipher]

In Game (Image 1/2)

In my replays (2/2)

why (same angle, latter is leaning in the door)

[plush breach]

Anyone else's fps dropping really low and having studders when in Offline Raid Mode?

[zenith plinth]

Usually performance in offline raid with AI is worse than performance in real games

[main ginkgo]

I dont have access to my account anymore the email used to login i dont have the password for what can i do ?

[verbal creek]

so i hit 60 today and completed punisher part 6 weeks ago ofc, but i dont get "The Choice" from Fence where i have to hand in the Epsilon container, any ideas why?

nevermind, restart of the game worked

[urban wadi]

is there any other way to get to support then the email [e-mail]? been like 3 weeks now and i still havent gotten an answer :/ or is there a way to get refunded the game?

[pearl coral]

Hey is there any solution to my bug
I found a flash drive in raid
Skier doesnt want to take it / there is no turn in button

[coarse crater]

Either you died with it in your container or escaped too early so it didn't count as found in raid

[median ruin]

You need both to turn it in

[flat copper]

hi all, i am trying to figure out why I can no longer "freelook and jump" at the same time, I used to be able to to allow me to jump peak while sprinting, now all of a sudden it seems like whenever I am freelooking it wont allow me to jump...any ideas?

[median ruin]

Patched out ig

[coarse cargo]

how do i get rid of the white sliders

[slim spruce]

change the game to be in fullscreen in the settings

[coarse cargo]

already did that and didnt work

[slim spruce]

borderless?

[coarse cargo]

tried that

[slim spruce]

What is below this when you scroll?

[coarse cargo]

nothing

it wont move

[slim spruce]

What is the resolution and aspect ratio?

[coarse cargo]

let me try that

[slim spruce]

The next thing to try is go to

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And delete "graphics.ini" and restart the game.

[coarse cargo]

it worked

[slim spruce]

[coarse cargo]

thank you

[slim spruce]

Was it wrong?

[coarse cargo]

the resolution

[slim spruce]

Ok

[coarse cargo]

now time to die in customs

[vagrant geyser]

Hello all.

My build: ASUS ROG Strix Z690-E | Intel Core i9-12900K | CORSAIR Dominator Platinum DDR5 32GB | ASUS ROG Strix LC RTX 3080 Ti OC | ROG Ryujin II 360 AIO | Samsung 1TB 980 EVO PRO | Asus ROG Strix 1000W Gold

I get great fps, not very stable and spikes up and down but pretty good. I also get pretty significant stutters. Been through all the optimization guides I could find, including the ones here. Done everything. Can't seem to find a cure. Anyone have any recommendations?

[slim spruce]

Are you on 1440p?

[vagrant geyser]

yeah

1440 LG Ultragear

[slim spruce]

1440p on the best hardware like that, similar to mine, gets about 60-80 fps. Try 1080p and you'll get 80-130

[vagrant geyser]

My fps is good

[slim spruce]

The game still needs to be optimized

[vagrant geyser]

the problem is the stutters

I get around 110-120 on woods for example

[slim spruce]

Can you reinstall your graphics drivers with a clean install in the custom install option?

[vagrant geyser]

I can try definitely

[slim spruce]

And only change the power profile back in the nvidia control panel to high performance

[vagrant geyser]

I just built the PC, so it should be clean though

I'll re install and give it a try

with only this setting applied

[low wharf]

don't worry the game is not optimized,your pc is very very good

[vivid briar]

anyone had this before

[slim spruce]

Please submit a bug report about this in the launcher

[vivid briar]

okie dokie

[slim spruce]

About fixing it, ALT F4 and rejoin, to try to fix.

[vivid briar]

yep I did that, just yk would suck if I would die like that

[vagrant geyser]

Thanks buddy. I honestly wasn't doubting the system and know the game isn't optimized, but I watch a lot of streamers and don't notice any of the stutters on their streams. Specifically LVNDMARK. His new system is almost identical and he doesn't seem to have the same issue. Maybe I'm just not noticing it and the stutters are normal

[floral aurora]

error when opening the launcher?

[slim spruce]

make a new shortcut to the bsglauncher.exe

[covert flame]

anyone know how to fix game abort issue? I can't run pmc or scav

every once in a while I get lucky and get in on a factory scav

[slim spruce]

it says this right when you load in?

[covert flame]

I'll get to loading loot and the it gives me the error.

[slim spruce]

Does it work without issues on a VPN if you have one to try, to a location nearest you?

[covert flame]

I don’t have a VPN, I had the servers on auto and I just changed them to the lowest ping servers I can find. I’ve uninstalled and reinstalled, I’ve cleared my cache, checks file integrity, idk what else to do and I put in a ticket

[slim spruce]

Try disabling IPV6 on your windows network adapter. https://answers.uillinois.edu/uis/page.php?id=99981

then reboot and try

[covert flame]

10-4 I’ll try right now

[covert flame]

Still getting the error

[slim spruce]

When did this start?

[covert flame]

Yesterday, I moved to a hotel with better internet and everything,

[slim spruce]

oo don't post that

I think the problem is the ISP and that you might need to ask them for a prioritized IPV4 connection. To verify this is the solution you should try a VPN first.

[slim spruce]

Also, do you have a nighthawk router?

[covert flame]

No I’m hardlined though. How do I do a VPN? I’ve played the game before at a hotel just like this one and had no issues I travel for work and I’ve been playing this for over a year and haven’t had this issue before so idk what else to do

[slim spruce]

I have never used a VPN so I would not be someone that could advise you on this. I do know that free ones are not wise to use due to privacy of the data being transmitted.

[covert flame]

Copy that, every once in a while it will let me run a factory scav with no issues but I can’t do anything on any other map right now

[covert flame]

Any other suggestions? I’m free to anything

[low basalt]

Hello, I have a problem
The tarkov shuts down by itself when the raid is finished.
Is it a bug or something wrong with me?

[slim spruce]

try being wired into the modem and not a router

[covert flame]

I only have the port in my hotel room

[slim spruce]

This unfortunately means that you can't call the ISP for help with this problem because you don't own the internet connection.

You could call the hotel owners for help with this though.

[covert flame]

The hotel has an ISP number for guests

I’ll give that a shot

[covert flame]

What do I need to say?

[slim spruce]

You might need a prioritized IPV4 connection

[covert flame]

Copy I’ll see what I can do

[drowsy shoal]

hey guys i got a quest to do but i need the marked key in custom can anybody help me with it ?

[proud shard]

Is this upcoming patch going to be wipe?

[stuck briar]

No

It’s in June

[last prawn]

Hey, the game constantly minimizes again when i maximize it. it happens arround 10 times until i can finally tab in. any fix?

[tardy delta]

can someone dm me a map of customs

[slim spruce]

ok

[full mist]

so my unity keeps crashing every time i try to go in or out of my hideout

its getting really annoying

[slim spruce]

RAM size?

[full mist]

only 16

but ive been running the game fine fore like 2 year

[slim spruce]

First try clearing the game cache, then add 16000MB minimum and 25000MB maximum page file on an ssd as shown here https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

The cache can be cleared in the launcher.

[full mist]

clearing cache worked thanks i forgot you could do that

[slim spruce]

Ok great

[full mist]

if i may ask what is it that clearing cache does that fixes so many small problems?

[slim spruce]

icon cache mostly

some other things

[full mist]

so it basically just resets everything?

[steel python]

How do you report a team killer

in the server

[full mist]

if you have a video you can report them in the mod mail and they will be banned from the server

[slim spruce]

#discord-mod-mail

[kind flame]

Anyone got any idea why GeForce experience recordings or clips seem to stutter and have low frames, have it set to 60 fps in settings and doesn't happen in any other game.

[slim spruce]

what bitrate?

[kind flame]

45

tried switching that around but made no difference

[slim spruce]

Try 20 or lower, that is WAY too high

[kind flame]

Oh, let me try that

I put it at 15 and its still happening

Just tried running geforce as administrator and it seems better, dont understand how that could fix it but im not gonna complain. Thanks for the help

[slim spruce]

Ok great.

If you're on windows 11 that would make sense

[kind flame]

Yeah i am, haven't had much issues with it until recent though

[gusty tartan]

so after i updated my drivers today everytime i load into a raid my game sits loading frozen than i hear myself spawn and a minute later i can see and move but its so laggy its like a slide show....i did a clean reinstall of the game and the drivers but its still busted? send halp please

[tardy delta]

can someone help me get a intelligence folder

[coarse crater]

More of a #beginners-assistance question

[tardy delta]

ok

[loud haven]

can me and my friend get in a call with a mod or something? we believe his account was hacked and dont want it to get banned as its eod edition
or any advice on what to do regarding the issue

[bitter igloo]

@loud haven You'll have to reach out to support

No one here can help.

[loud haven]

aight like on the website

or launcher

[bitter igloo]

Check pins

[crude berry]

YO MODS, LOOK AT #fan-art
PLEASE

[loud haven]

was there a deletion glitch from the beginning of January till now?
like at any time imbetween or no cuz we havent been online since then

[quiet summit]

Goodness

[crude berry]

someone please mute him lol

and remove those messages

Thanks, whoever did it

[quiet summit]

Bork mod best mod

jk Sessamy don't banish me to the shadow realm.

[crude berry]

lol

[coarse crater]

What was it lmao

[bitter igloo]

it was just common tenor porn

[coarse crater]

average tarkov server image channel user

[glass shore]

sirstutts#8137 in channel Interchange 1 team killed me today because I asked him if he knew the map. it happened at 9:20pm PST I was in the channel. He is still in the channel now. how do i report him? I took a screen shot of my death screen.

[bitter igloo]

#discord-mod-mail - you need video evidence with discord overlay on

[glass shore]

I dont have that unfortunately so not much I can do now but thanks for the help

[balmy mason]

Is there any way I can reapply for ETS since my request is still pending and it's been ageeees. I'm starting to think my request got lost somewhere in some server data, my stats are well beyond the requirements for a ETS play tester (I'm assuming that since people with way less experience got accepted) and I don't think it would take them that long to realize it. Am I forced to wait or something on the lines of that?

[tame haven]

Its letting my put the Hera Arms CQB gripstock on my STM, but its staying completely red as if its missing a part and says "missing stock".
What gives

[quiet summit]

Do you have the buffer tube?

[tame haven]

@quiet summitwhen i linked search the CQB i dont see a buffer for it

@quiet summitthank you tho, wasnt sure you needed one ill look

[quiet summit]

That won't work, you will need to linked search the lower receiver

Sure thing! I recommend the Advanced buffer tube if you have the trader levels for it

[last prawn]

does anybody know a fix for this, its making the game unplayable

[slim spruce]

clear the cache in the launcher and try again.

[last prawn]

did, still happening.

[slim spruce]

reset the display settings to default in the game and set your settings again

Another way to do this is to delete "graphics.ini" here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[karmic jackal]

whenever i open the battlestate games page this pops up, how can i fix it?

[quiet summit]

If you are on google chrome, try accessing the site with Cntrl+Shift+N

[karmic jackal]

same result

[quiet summit]

Do you have wifi on your computer?

[karmic jackal]

yes

all other pages work fine

[quiet summit]

Might I suggest you access it through your hotspot?

Wifi onto your phones hotspot and see if it works normally

If it works normally you may have to use a VPN to access the site

If you have a VPN already then even better

[karmic jackal]

theres no difference with vpn and hotspot

[quiet summit]

Do you have another browser you could use?

Try Internet explorer if it's default on your computer

[karmic jackal]

same thing with internet explorer