#community-support
1 messages · Page 843 of 1
Can this 'Clear Chache' help inside the launcher?
It probably won't do anything but you can do it. Please set your pagefile size and give it another shot
Ah I gotcha
If I’m running solely the binaural audio on tarkov
It sounds like there’s a low synth running behind all the sounds. Lol
Causes them to distort.
I've never heard that, or maybe I just don't notice it
Gonna reboot without the binaural on and see now
What does the "Binaural sound" checkbox change exactly? I can't tell a difference with it on or off.
It's a more advanced audio system ingame.
@runic canopy DM me this
Thankyou.
are the servers fucked right now?
If they are then you're the first to say so
I feel like this guy is a dickhead .. but hey he has a cool guitar
Happy to see upgrades finally rolling out, hoping my friend finally gets his today been 7 days and hasn't received an email or response back of any kind
Feeling good about today though after seeing ligitas getting his and a few others
I was extremely confused at first LOL.
Let's hope your friend gets his butthole expanded. HIgh hopes!

Yes high hopes indeed, but yeah that name had me rolling
they're always fucked
uh why is this always happening
quick can i get run trough as scav?
Have you tried to manually select servers on your launcher?
3
yes ive had no other choice but to play with fucking european servers when i live on the east coast
Yes, rarely happens though
was trying to do that one jager quest where I dehydrate in a bush, get disconnected.
glad I didnt bring any good gear
doi have to wait for 7 min or something like that?
No, what's the raid timer?
I've gotten a runthrough before
if its cap i hate you
Scav*
I think you need 200 XP or something small like that
omg i love you ❤️
It's definitely possible to runthrough as a scav, i've done it twice
well now im mad
Was it on factory by any chance? if you can get a runthrough the threshhold as a scav is much much lower than a PMC
I have loaded in spawned with a tank battery and took the extract 1 minute away without getting a runthrough
On Factory it's near impossible I think
It depends how early you spawn in, the 7 minute timer thing might apply to scavs too, just the timer is start of raid not when you spawn in
Some dickhead is typing 
also on an unrelated note, any advice on how to minimize the frame drops from magnified optics
Not being a dickhead helps
Magnified optics are PIP, unfortunately not much you can do about it
I have like, 20fps max most of the time
the magnified optics are making the game unplayable most of the time
Lmao sorry had to @winter bramble love the name
especially in high foliage areas
Take a pic of all your graphics settings and post em here
they are all minimal lmao
Also what cpu/gpu you running? 16g of ddr4? ddr3?
I am laptop gaming so I have a mobile card, a ryzen R7, and 36gb of ddr4, game is on an SSD
Is the laptop with integrated graphics from the cpu or does it have a nvidia chip aswell?
it has an AMD chipset, which as proven does not like this game
so like is there an actual fix to the infinite awaiting session start or is it one of those things that the devs have just neglected to fix
Is the tarkov exe set to use the high performance GPU in the nvidia control panel?
Try and select fewer servers, select half of what you have right now
Ahh ok so on the laptop I'm unsure with AMD graphics how to set the computer to only run on dedicated graphics and not the cpu, I'm hoping someone here with knowledge of an amd laptop can maybe put in an imput
dont have nvidia, just said that
I assume AMD has a similar thing.
That's what I was going at @slim spruce , Not sure what AMD would use on a laptop
it may actually be integrated at this point, im starting to think asus just lied about what this thing had in it
What is the model of your laptop?
a viviobook
like it runs okayish, like its playable on all maps except woods and lighthouse
@worthy hatch Sadly you just have to ALT f4 and restart with a new scav, Scavs on customs seem to do it more often than on other maps
okay i was on factory
What is the model though Dickhead? Should be on the bottom of the notebook
not on it it would seem
Alright in the bottom left hand side search bar type in system information
not much I can do at this point since ive optimized basically everything I can
Start > msinfo > look at system model
Also check task manager performance tab
Try and select half your servers, if you still DC try the other half
undid most throttles and set everything I can test to make tarkov run best, im just gonna need to accept woods is unplayable
I have had some friends running AMD graphic cards that said turning texture from low to medium actually gave them better frames aswell, also I see that you are not running 1080p from your picture and with the specs your computer has I would assume it has a 1080p screen. Now nvidia has the pixel upscaling that AMD came out with first, are you using that upscaling for tarkov?
@slim spruce why did the chicken cross the road
at this point my only hope is that BSG makes the game actually run on the listed minimal settings lol
Also what power mode are you running on your laptop? Are you set to balanced or did you turn it to performance?
im absolutely too lazy to record and edit the bug but if you load ammo from a container into a revolver shotgun it makes ammo disappear and makes the count for ammo in the shotgun weird
performance
Alright and are you using AMD's image scaling?
Did anyone get the manual upgrade
it was enabled, whoops
Lol
let me test some stuff
but right now the big issue is that foliage is lagging the fuck out of my game
Another thing I would strongly strongly recommend @winter bramble is to check if your board has a BIOS update as from what I'm seeing all over the web the laptops with the R9's had a lot of issues in games that were fixed over time by amd with bios and chipset updates
I'm going to send you a list of steps that a user took to get much better results in games he played and not post it here to look like spam
Sne it your way let me know if after trying those steps you're still having issues, no reason why other than high laptop temps should you be getting 20 fps on woods
I'm debating if I'm going to do a windows reinstall right now or not so if I decide on doing it I'll be back on here in about and hour or so
Whats the deal here its like the SCAV had no hit box behind the MG
they become invincible sometimes
Like i was so confused
A scav once ate 5 AP-20 rounds to the neck/face area before. Russians are tougher than most people think
First 3 shots were misses, the others however looks about right
Was it a new VPO?
209
Yes, was it new?
Y^eah but durrability wise?
With AP-M
.. Yes was the durability new, 100%?
I dont remember i had other kills no issue before this in the same raid
Did you get it off of a scav?
I think you might've landed maybe three hits from what I can see frame by frame - if they all landed in the arm it wouldn't have killed
Doesn't help that the PK-06's MOA dot is bigger than the sun
I mean I see at least 4 Head/Thorax. But it is what it is.
any ways to fix freeze stutters after a few raids
How much ram do you have? Are you running autoram cleaner?
16 gb and i ticked that option yeah
Please disable the autoram cleaner and see if that helps
ill try it out thanks man
something happend with my game and shadow completely turned off and i was on reserve in the bunker and i was able to see everything xd
I turned in the letter to therapist but forgot to finish it for prapor yesterday. Now I it doesn't let me complete it
can anyone tell me why my mouse cursor loves to stick into the middle of my screen and doesnt go away its so fkin annoying
I just extracted as a scav on Lighthouse with a fully kitted M1A gun and a good rig. After i extracted i put the weapon and rig + other stuff in my inventory. After that a couple of error messages showed up and when i looked in my stash the weapon and rig was gone. It's really suspicious since i other stuff like the helmed and bag i extracted still remains.
Anyone have a clue on what could have happened?
Can anyone help me with the the shoreline task signal 1
@orchid junco It is a know bug and being worked on, possibly might have to open a ticket, @tidal mural Tried alt tabbing out then back in if you are using hdr tab out slower and back as hdr in fullscreen can cause a few issues if that doesnt work try to go into hideout press tab and close out of the window see if that fixed it, @turbid notch Yes it seems like there was a backend server hiccup since the mainframe of the game runs on HTML and sometimes gives an error that reverts to what you had prior to the hiccup, it happens sometimes and was very unfortunate on the timing for you
ive tried all of those, the only fix so far is restarting the game so in raid im stuck with it
Hmm that is a weird one I haven't seen that one happen before, the only time I saw it happen was in the hideout and that was fixed about a week ago
completed postman pat with therapist but on prapor it is still marked as active?
I have had that issue you need to click complete on therapist I think? or prapor
Or turn in the item
Yes I turned it in for therapist and completed it so its gone for her but I cant do it for prapor
Hello! Postman pat part 1 is a known but that has for some reason returned, if you've completed "Postman Pat Part 2" on Therapist, please report a bug via your profile.
that's what we call the get fucked
It’s pretty simple task but I’m gonna guess you don’t know where it is, one is top of the red building in center of the map called the health resort and it’s on the left wing roof, and the other is at the weather station
i had eod purchased for a week now and dont have my upgrades from it. and ive had a support ticket in for that long also any suggestions?
Please be patient for support to get back to you.
Scope issue, anyone have a fix? notice how lighting is completely fucked when in scope, is like this on all maps for me and only since about 4 days ago
does this with every scope in the game
it does this with magnified optics only, any holo/red dot is fine
wouldn't hurt to try but idk how they'll go about the ban though
At least you enjoyed it while it lasted, hopefully they can figure out some solution if there is one. You could try pinging one of the mods and see if they now anymore than I do about bans in general
Can sum 1 help me, I just got post man pats letter and extracted(didn’t go on another raid) and it won’t allow me to turn it in
Therapist wants the letter. Prapor wants you to give it to her, hand it in to therapist first
Oooo i forgot bout that, thanks
if i kill a rogue
will my i lose scav karma?
@calm elm no
Does anyone have problems receiving the verification code? Can't get into the game and still no code sent.
If for the launcher, see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
Anyone has any idea how to check daily or weekly reset?
It is different for everyone when they reach lvl 5.
Yeah i get the idea that its different to every player, but i wonder if you can actually find it somewhere, i did my weekly a couple days back, so no idea when is it due
Look at the weekly quest when it expires.
The weekly task that i completed couple days ago and turned it in?
yeah, see if you an see completed quests
Oh aight, found it thanks chief
figured id ask this here since support is taking a while. so i upgraded to EOD last week & still have not received my upgrades/ingame message. any help?
im pretty sure all of them are processed manually, so it'll probably take a while. a lot of other people are having the same issue as far as im aware
then again im not entirely sure
i have been waiting on a response for my ticket for a week
New ram seemed to fix my problem, thanks everyone !!!
Go fuel your masochism now
So what's the deal with cheaters man
Are there any promo codes, before I buy the game?
if you report someone and they get banned, will it tell you?
I've already seen the post that they made about it being manual but has anyone received a account upgrade yet?
what does the event going on mean in terms of losing rep? the translation doesn't really help and I just lost 1.03 for killing a pscav
if you are talking about scav quest, when you are bellow 0 rep you get special quest that gets you +1 rep
no, i just lost 1.03 rep for killing a random pscav on my scav
killing a friendly pscav is only supposed to lose 0.1 unless that was changed recently
what was your rep?
6.94 or something
the higher the rep the more you lose
actually? ive never heard of or noticed that
thats why i never shot scavs as i am 6+
i thought he was killing AI so
xd
never shot with 6+ scav rep
even if scav kills other scav it can bug out because of poor coding and you lose rep
Atleast ur close to 6+ rep again
is 6 rep good
yes
any perks
good scav rep is money printer, 6 rep gives you: bosses are now friendly, new tab on fence that sells not insured stuff very cheap
other than standard rep bonuses: you can scav faster, scav case comes back faster, better gear on scavs
pulling around 500k+ every scav raid on Usa servers
and cheaper car extract but that not really much
Gtx 1650
I5 12400F
32gb 3200mhz ram
Can i play this game ?
yes you'll be fine
Ok thanks
Hello, i have two PCs at home, can I install and play tarkov on both PCs obviously not at the same time, or can I only play on one PC?
You should be able to play on two just fine
Ok thanks 🙏🏻
how do i reset the targets in the shooting range?
you cant it resets after some time
Is it normal when joining as a scav that the connection fails on log in and your stuck on the waiting for other player loading bit...
you mean awaiting session start?
never heard about stuck on waiting for other player on scav
Hm happens to me 1-2 times out of every 5
awaiting sesion start stuck is quite common bug and its well know since pretty much start of the game, later i was fixed for 2-3years but the bug came back
never heard of waiting for other players stuck while loading on scav, only on PMC
Hey guys, I need some chainlets for my weekly, ofcourse I don't find the last 2 at the moment, is there a scav case money run that gives a chance on chainlets?
i know that items have rarity and all scav cases give different number of items of each rarity
idk what rarity is chainlet tho, cant find spreadsheet i used
i got stuck on awaiting session start twice yesterday after a conection DC and it wouldnt let me reconnect. Is BSG aware of this/has this happened to other players or is it just my game?
Still no game upgrade ggs
i said that here
@delicate wharf
lol same
@slim spruce Can we get a new link? and can you tell me why are you the only one uploading the link
support also sends fixes like him
but on discord it seems like he is the main guy for comunity support
thx!
send issue to support with logs to hopefuly get the issue fixed faster
thats all we can do rn
I allready have a ticket open 🙂
when did you bought ?
i received upgrade yesterday
they said its know issue and they are working on fix
i bought 02/02
do i have to do something to get the pmc role
i got it same day
they said after a day they will upgrade
hmm, i'm sure you will get it today, because i received it yesterday evening
I upgraded on 03/02 put a support ticket in on the same day, received a message from them at 10pm GMT on 08/02 saying about them working on a fix and I'd be upgraded manually if a fix wasn't available after a day, checked at 2am 10/02 and still hadn't been upgraded after 28 hours since support replied, really hoping it's done today!
i have the same thing i bought it on the 2nd
like will it just be upgraded manually i don’t have to submit more tickets right
Did you get a reply from support saying they'd upgrade manually?
they said to wait a day like couple days ago or whatever abs then it will be upgraded manually
And yours still isn't upgraded? Have you left items in your secure container? I hope I'm not waiting this long
nope items are not in there
@signal pike can we get a new link up?
Just because I read that they can't upgrade while manually while items are in it. Damn, hope I aren't still waiting in a few days considering several others got upgraded a day after the message back
what is a pre-order bonuses accrual?
Basically, if you upgrade your edition, you won't get the upgrade automatically, you will have to wait about a week or so for them to do it manually
u get items
i just want my 3x3😭
That's all I want, and the stash space 😦
ah~~~ ok thx
Yeah it's been over a day for me, I'm not resetting my game profile though, fuck that!!! A lot of wasted hours, I'd rather wait a little longer
ye for real fuck that im not going to do all those quests again
yea reset and lost 2 mil and a lvl 9 player
You can, and it works. But I personally wouldn't unless you've only played about an hour or two. A LOT of time wasted
Fuck that, that's too much work to spend ages doing again
Damn, you got some mad luck
Usa servers are pog
overall, i am very dissatisfied with the company and its lack of progress on the matter. waited 7 days overall.
Way better?
yeah people say restarting works but i ain’t doin that
I mean it sucks but like 25% of them have covid and they're dealing with thousands and thousands of tickets, while also still fixing bugs and stuff
idk dude i switched to usa servers from Oceania and get a gpu every 2 raids my scav runs make 500k+ everytime
I'm normally EU but might give it a try. Where you finding a GPU every 2 raids?!
Pc blocks
on top of that i asked for some sort of compensation for my troubles and was INSTANTLY replied to saying no.
Damn, I always check PC blocks lol
I mean, I'm sure you knew that was a long shot when you asked. I've been nothing but polite and had no trouble with them
Interchange run by any chance?
or reserve
yessir
sure, but when someone spends 200$ and has to wait a week, any other game developer would of given me a in game package for my troubles. its happened before
only level 9 but thats still pre decent progress
ea would say fuck you
Have you met EA or Blizzard, or half these other shitty developers? They wouldn't lol
so you are comparing eft devs to ea devs? lmao point made.
This community is always slating the devs, they work hard, cut them some slack
i would man but
You said any other game developer? Many wouldn't, that's my point. In fact, I doubt many would at all
im kinda pissed their was no info on the situation for a while and was just discord mods and shit telling me what to do
Yeah but I don't think the scale of the problem was truly realised for a little while, then more people started raising support tickets and once they knew how widespread it was, the message was posted on the launcher and profile on their site
in the end i got my stuff and didnt lose too much, but i sure wont recommend this to anyone else who asks
I paid the same money as anyone else in this situation, but I also have compassion for other humans and I know that shit like this isn't easy and fast to resolve
i shouldnt have to read a discord server for solutions.
Imagine having to resolve for each person manually, while having 25% of your workforce off due to covid, and also having other bugs to be fixing too
I mean, surely it was kinda obvious that you needed to put in a support ticket? That's just sort of common sense IMO, don't need to read a discord server for that
The point is, these guys are just doing their job
over a week of problems and silence from them untill today with the message on the laucher. no response to anyones support tickets .
Do you know how overworked game devs can be
They were replying to support tickets....
not according to this chat
What you are saying is false
took them 6 days just to say anything on mine
No, you have read people moaning that expected a response instantly because they lack patience and understanding. Don't people realise that there will be a backlog and they go through tickets in date order
Are you surprised? You do know they get tens of thousands each day right?
excuses
Simple logic
How are you expecting them to go through 10,000+ support tickets in a day, reading, replying and actioning each one
lets be realistic here
You realise they aren't a company with thousands of employees right????
@grim hatch Can we get a new link up?
Why do I keep getting this error
I get this error all the time when trying to update tarkov
And this when I click abort...
anyone else getting crashes? played fine yesterday now i ctd everytime it gets to "awaiting session start"
I had that for abit and it only stopped after I moved my launcher to my ssd Idk but maybe that’ll help
Same as me
I think it’s because it’s missing or can’t locate a folder properly
@random glen yo i found a solution
when its start to update click fast on Pause then wait till it show you the size of the update then Continue downloading
how
I GOT FLEAMARKET BANNED
hello people
SAME
and for some reason my role got removed
there are scams in this game? xDDDDDDD
I've been playing since 1st January 2017 and never did any shit how tf is this possible
same
my friend got flea market ban should he submit a ticket??
i have not done a single scam in eft ever. i dont even know how you can scam on flea
yeah I got banned from flea market as well for no reason
it just banned me from flea market wtf
I've read that it's made for bots that snipe high demand items, but the problem is.... IM NOT A BOT
ive never done anything sketch on the flea market
game bugged lol
i restarted and it still says it
why is my FUCKING role gone for some reason too xDDDDDD
XD
i got banned from the flea market for selling an electric motor for 54999 roubles
and buying a MBSS backpack
i put a green keycard up for t h i c c weapon case and got banned
first time ive ever found a keycard worth something
i selled aesa for 199k roubles
I'm glad to see I'm not the only person who has been wrongly banned from the Flea for SEVEN WEEKS
seven weeks? rookie numbers
oh oh lord Nikita broke the fleamarket
luckily im not alone
Wait what? What happened LOL
is random flea market ban a bug or what?
No idea! I just extracted from Woods and got a friendly message saying I'm banned from the Flea Market
This has to be a bug, since we are clean like nuns. xD
Same. So did my Duo.
Trust me I am pissed too.
Definitely bug. really bad one jesus
Funny bug
i hope when they fix it, we get some compensation, because im literally poor ratta
You’re not gonna get compensation lmao, just your ban will be removed
BSG isn't really known for giving out comp stuff lol
I guess we'll have to wait and see if this is a widespread issue
You haven’t lost anything really
It's more of an asian thing
they did once for me
asian? im from eu and im banned from flea
No i mean comping players for bugs is an asian thing
Same.
but can someone explain to me... why is my role gone for some reason
You've had it before?
same happend to me
yep
so the recent update could be causing the flea ban bug?
Definitely
thank you
i cant post attachments without it
Flea market ban issue has been fixed
what

Pog Pog PogU
i restarted game and im not banned anymore
Can you slap a role on Rjx o:
done
uwu
Cheers
For people who have the issue, restart game
thank you very much loves @viral granite @quiet summit
np
Loves 😳

thanks mods for the info, legends
i keep crashing anytime i load into raid or at awaiting session start what the fuck
im still banned, even after restarting
Try one more time and clear your cache
@viral granite Might be something to note
@viral granite Thank you! It's fixed ❤️ Thanks for the fast response!
Yeah just said to try that again

gotta wait, slow pc my man

All good
You didn't restart hard enough rjx.
KEKW
Put in rice next time
Gotta alt-f4 and instaload
works like a charm, fixed thank ya
i pulled the plug

Hello
i received a flea ban for 48d without any reason?
Is this a know issue ?
although for the 20 mins of not being able to sell on flea, i demand 1% of every sale in the game ever from now on, if denied you shall hear from my lawyer
Restart
hah goteem
Thanks, you saved my day !
People going ham on the forums 
I got Autmodded 
lol for 10 minutes or did someone remove it?
Neither, just a deleted for 6 emojis
i'm very impressed how quickly the devs resolved it tho
It’s probably not that hard to fix tbf
still some games take weeks to solve a simple map bug (ahem csgo ahem)
Bsg be trolling at this point
(?) 
Hi, ever since the update, I can't enter any raid without getting the unity error. I have cleared the cache, checked files integrity, performed all outstanding windows updates, reinstalled my graphics card drivers (NVIDIA RTX2070) and still no joy, any ideas anyone please ??
If you have problems downloading/installing the update/game :
We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.15.16770_21e4f16f-2b7a-43b6-8574-2daa3a4920c0/Client.0.12.12.15.16770.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe
After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.
Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.
@floral lava same, was fine yesterday now i cant load into raid / hideout without crashing to desktop. tried everything as well with no luck
Sessamy! Hero of the people!!!
Forwarded the unity errors and constant game crashing issues.
mod squad best squad
@barren arch sort of glad it's not just me, let's hope someone on here can provide some support for us both.
@slim spruce are there any other place then here that i can find the link? just to avoid the 4h wait next patch 🙂
I find it in the logs when I attempt to download the full game, but that may be harder for others.
Yeah... cant do that -.-
Somewhere in the second to last log in C:\Users\%username%\AppData\Local\Battlestate Games\BsgLauncher\Logs
So I change my game folder to tarkov old and then download the full game again and stop after I get any %
And that log shows me the url
It starts at /client
After any updates I try to put the newest one up there in the pins.
Do you have any contact to the devs?
For what?
I have an issue with the account, I want change email to a different one bcs my old email was pwned and this option on site is unavailable it’s grayed. Can anyone help me?
Might be a good idea to let them know, so that they might do it everytime they update so you dont have to do it 🙂
or they can put in the link in the patch notes in the launcher
Matthieu does it sometimes.
Can anyone help me?
not sure if this is mentioned already but is anyone else having issues after the update where you get into raid both for pmc and scav and you cant move or dont have a weapon?
Have you tried contacting support?
How much time I must wait for a response
Please contact support about this.
We can't help here.
Bcs I need asap help I want be scammed
Until they give you one. They're probably inundated with support requests right now.
If you have 2FA it's unlikely anything will happen, if you don't have 2FA, you should activate it.
You should secure your old email and add 2 step verification to it
Ok thanks guys
Is there a chance to change email to new if the sign on site is grayed an unavailable
I do not know. Please contact support on the website.
@slim spruce im not sure that link is good... i just used it.. the file name says 12.12.15.16770 but when i launch it it says its 12.12.11.16432 i have tryed to download it 2 times now... still the same
Does the game launch?
You need to set the folder as an existing installation and it should be updated.
Extract that zip to something like program files\EFT and set that as the existing install folder in the launcher.
Nope i just open the launcher and i can see in the buttom right corner what build it is...
Did you set the folder with the zip files extracted as the existing install?
The button above the install button.
I have it in \games\EFT
Does the game launch? I'm confused.
No the game dossent launch... just a sec...
Delete any game files before you do this, and extract it to where you want then click this
And choose the folder with the game files.
hello support,
I went to login to the battlestate game today for the first time and it told me I had used the max number of attempts and has given me an excessive wait time
Are you on a VPN?
no
How long?
7 hours
Please wait and before logging in again reset your password on the website.
Ok, thx 🙂
hey so i been having problems with my verification code sense December and now i need it no matter what cause of the new launcher update
anyone good with tech shit?
23:31:01: Starting BattlEye Service...
23:31:12: Launching game...
23:31:14: Note: File blocks can be ignored if they don't cause problems with the game. 23:31:14: [INFO] Blocked loading of file: "C:\Windows\SysWOW64\kernel.appcore.dll".
23:31:14: [INFO] Blocked loading of file: "C:\Windows\SysWOW64\kernel.appcore.dll". 23:31:14: Failed to launch game.
keep getting this error trying to boot up Tarkov looked for 4+hours online and nothing.
can anyone help
see battleye's FAQ on this issue https://www.battleye.com/support/faq/
thats the thing i have no clue what to do nothing on the FAQ helped
I got similar error after update, "16:50:07: Starting BattlEye Service...
16:50:07: Failed to start BattlEye Service (1392).
16:50:07: Installing BattlEye Service...
16:50:08: Failed to install BattlEye Service (4, 50000570)."
Make sure the game, game_be and launcher exes are all running as admin in properties > compatibility tab > run as admin. Also, white list the game and launcher folders in windows defender and other antiviruses.
didn't work
Does the escapefromtarkov_BE.exe exist in your game folder?
yes
reboot
still nothing
after integrity check :
"Game file integrity is compromized!"
Repair required
Repair fixed it
Ok
hey so i been having problems with my verification code sense December and now i need it no matter what cause of the new launcher update
Did anything help here? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
im trying rn
Can someone help me? my game crashes in awaiting screen
After that last update my game keeps crashing when loading into raids, is that happening for anyone else?
I did everything and its still not working
I did that too and it still didnt work
i just wanna tarkuv 😦
i mean ive looked at my pc stats while loading in too, so doesnt seem like a hardware issue
Idk what to do about it
Have you tried pmc?
Why am i crashing every time im in a raid. I have lost everything in the last 3 raids becausethe game crashes. WHY????
ive only tried scav
That last update did something weird
yep, might actually have to wait for next patch for us
Hello! My friend has a problem. Every time he updates the game, he has to reinstall it. This error pops up every time
Integrity check error 109002 error
is this the same one being discussed earlier?
Anyone having issues loading into hideout? Game crashes every time I try to go to my hideout
My game crashes at shooting range when spraying
Someone wrote that there is no problem when they turn off the discord and enter it.
Have they checked file integrity in the launcher?
Interesting fix.
no didnt work i still gotta try thr vpn and download software in a new pc and see
Won't give the option to. Everything except "settings" is greyed out
And play button says install
Then reinstall the game if they did not change the install folder name.
That means the game is not installed. Check the game files folder.
But he has to do it everytime there is an update?
The game disappears after every update?
Apparently so
i did a reinstall of tarkov and still getting this
12:11:33: Starting BattlEye Service...
12:11:41: Launching game...
12:11:47: Note: File blocks can be ignored if they don't cause problems with the game.
12:11:47: [INFO] Blocked loading of file: "C:\Windows\SysWOW64\kernel.appcore.dll".
12:11:47: [INFO] Blocked loading of file: "C:\Windows\SysWOW64\kernel.appcore.dll".
12:11:50: Failed to launch game.
Antivirus off? Launched launcher in admin?
yea
Tried their FAQ for this problem? https://www.battleye.com/support/faq/
he made a bug report
Is the windows update updated with all the updates and feature updates?
yea i have no clue what to do
My game ran perfectly until this update, now it crashes with in 2 seconds of loading into a raid or scav raid
upgraded to eod today and got it instantly
It's been over a week since my weapon maintenance skill has moved, no matter how many weapons I repair, anyone else having that problem?
can someone help me?
What with?
in eft i have stutter which is driving me up a wall, i have meet specs and somthings not right
How often, the stutters?
when i shoot and run around
System specs?
Is anyone else having this load in and crash issue? i've changed launcher.exe to admin rights but its only since this update today, game ran impeccably up until this update which now crashes no matter what on a raid within 2 seconds
i havent tried hideout i'll test now
When you get a stutter is it GPU activity spiking?
yes i think
Yeah me too, it doesn't seem like its everyone though so patch will take a while i imagine
is there a work around
could be
I made a bug report to BSG
AMD Radeon?
cpu
or AMD CPU? I have AMD CPU and Nvidia card
I guess no one else is having a problem with certain skills not advancing?
Bios updates, reinstalling graphics driver with a clean install in the custom option.
There's not really a fix if it's the game.
my game keeps crashing while loading in to a raid, i dont even get into matchmaking it just immediately crashes
Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
Wrong, Lord Nikita
Nice! Grats!
You're not still stuck there are you?
"there are no reports in this view."
i saw that it can be caused by running out of memory and or storage but ive got 16gbs of ram and have 50gbs left on the ssd
Mic initialization failed wont work for me
Add virtual memory. 16000MB minimum and 25000 max https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
Select Start > Settings > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on. And allow it for the tarkov game there.
What happens when you toggle?
Also, turn off the antivirus temporarily.
Is your microphone bluetooth? And are you plugging in your microphone after you launch Tarkov?
I have suspicion what is causing at my computer tarkov to crash, its my BT headset
if im turning it off, then the game is normal and doesnt crash
Bluetooth microphones and audio systems cause problems
the problem started with latest patch
Yeah I think it has something to do with VOIP, did you have VOIP enabled before this?
before it was working fine
yes I was using VOIP from 12.12 when it was enabled at first day
Interesting
Nah found out eft doesnt like my antivirus so
fucking finally lmao
Grats!
Is the game and launcher folders whitelisted on your antivirus and also windows defender?
Why the fuck am i getting an error everytime i drink milk
shits infuriating since im hungry and thirsty
o _ o new one.
literally only problem when i drink a milk thats on my player
Can you drink it in stash?
no
still not me😢
i literally have to bring it with me on raid lol
..Interesting, milk specifically?
yes since hot rod had no problems
...hum.
bsg dont want me to drink daddys milk
o
i would get the error if i drink the milk and then head to main menu
Interesting..
What was your hydration?
yeah lol
Started this yesterday but - Trying to figure out why I'm getting, what I feel to be, low FPS with my new 3080 Ti. Ryzen 3900x, 32GB DDR4 3600. Graphics settings maxed, full screen (1440p). I'm getting 60-65FPS in Customs on offline raids. CPU and GPU are not being fully loaded.
CPU GPU utilization is just Tarkov not being optimized
Sorry reading is fundamental
me who plays tarkov at 1440p with a 5600x and a rtx 3060 and gets a nice constant 75fps and in customs i get a nice 85fps
What are your settings set to?
Oh I was more asking @limpid panther
Mine are maxed, full screen
I tried bringing some settings down and it doesn't really change the FPS
Even after reset?
Correct
What’s your average gpu and cpu utilization
Standby I have a screenshot
Screenshot taken during offline Customs raid
anyone know how to fix this bs ive crashed like times with the same error
Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
what exactly am I supposed to be looking for?
click escapefromtarkov and see what it says
phanon.dll, now what
@vivid briar ayo same as me, been crashing whole day with no end in sight
Did it start today?
@quiet summit yeah, yesterday was fine so i think todays update borkd something
You aren't using any sort of bluetooth by chance are you?
That is related to steam audio. Try white listing the game folder in your antivirus and windows defender.
how do i do that lmao
@quiet summit i do have a wireless headset and mouse, they have their own dongles so im not sure if it counts as bluetooth
But you're not connected using bluetooth right?
Please press ALT+A and check if your bluetooth is on
@quiet summit considering my mobo doesnt have bluetooth im pretty sure it aint bluetooth thinking about it
Have you been able to get through a raid without crashing?
@quiet summit nope, crashes in hideout too. hideout crash is instant if i turn on NV for some reason
Do you by chance have a secondary headset that isn't wireless?
@quiet summit nope, gonna try connecting it directly through 3.5 and see if it help, also added rules in firewall to see if that helps
Yeah try it without the wireless function
Literally same!
Probably not just steelseries, anytime there's a break in audio connection i think is causing people to crash, thanks for letting me know
this didnt work
Nothing shows in the view reliability history for the crashes?
Are you using some sort of wireless/bluetooth headset?
is it supposed to reset the Insurance on equiped stuff after one restarts the game ??
No, it shouldn't
still crashing
Are you using some kind of wireless/bluetooth headset/microphone?
yea
Please change to a wired connection on both.
Hey Sessamy, for a lot of these recent crashers it seems to only happen when they're using a wireless/bluetooth Microphone. Recent patch just crashes users when the audio is unstable I think.
I just dmed like 6 people saying they had crashes and all of them were linked to it
Either wireless or bluetoooth
Does it happen when the wireless device is removed and bluetooth disabled?
Removing wireless earbuds fixed mine
wireless headset
I told them to just plug it in a 3.5 or something wired. Just has to connect audio using non-bluetooth
Can you submit a bug report about this with the headset plugged in @vivid briarand give me the ticket number?
And get it to crash?
i submitted one earlier
Ok
Even non-bluetooth things like the Steelseries wireless where it connects to a dongle causes it
It's any sort of unstable audio I think
USB dongles or bluetooth internal?
@slim spruce #14138155
@slim spruce steelseries usb dongle in my case
And it crashes randomly or when?
@slim spruce if i go into hideout and toggle nightvision on it crashes 100% of the time
Probably the nightvision sound
I had submitted one earlier Its not letting me submit another
it is kinda strange though because if i load into raid it takes some time to crash, with toggling nightvision in hideout its instant
I got an email saying its the request ID is that what you need?>
I'll leave the rest to you sess Gl, hopping off work
Ok
nope
WOOOOOOOO I GOT MY 3X3
🤝
both myself and another person in general chat have wireless headsets and game keeps crashing
I've escalated this. Please send in a bug report.
See if it crashes when enabling night vision in the hideout.
Been getting the Unity crash reported followed by a CTD ever since the update today
@modest tree wireless headset?
Yea
really wierds
@modest tree yeah try using it with a cable
Steelseries Arctis 7, I'll try that
Uncheck everything at the bottom
I've used a wireless headset for literal years in this game, is this a new issue multiple people are having/
Put texture quality on high
@modest tree started today for me, todays update probably broke something
Or medium, increase visibility to 100
following!
Just tried reconnecting for the 18th time but this time while I'm plugged in and uh
I Have fps problem with tarkov
Works fine with Razer Blackshark V2 wireless
@modest tree did you unplug the dongle?
Yes
i have the visibility at 1k and textures at high, is that all?
Untick the stuff at the bottom if you haven’t already
@modest tree strange i have the same headset, unplugging the dongle and connecting it with a cable worked for me
I Have an i7-8700k with a Gtx 1080 ti with 16gb ram at 3200mhz +ssd
if i will add another 16gb ram?
what headset do you guys have?
alright, then its set then. i just want to have it at the best preforming way possible cause i do stream on the server so i dont get tk'd or blamed for it

how do you know im a bear? 
obvious only bears TK by accident
Bears stink a lot
USEC only tk for profit
might help Tarkov is somewhat RAM hungry
When i play i use 13gb of ram
minimum between 10 and 13GB of ram when i play
i play in 1080p
ye tarkov uses a bit of RAM
odd question, what do I go into to see my comp's hardware?
Task manager and then the second tab next to processes
task manager performance tab
click on the processor, ram, graphics and look at the top right
task manager shows only memory of one stick (i think its only if ram is running in dual channel tho)
hdd in 2022... awful
?
hdd is just so slow and ssd are very afortable nowdays
how to report someone to mods?
Idk
oddly enough after totally unplugging everything for my wireless headset and plugging earbuds in the game works
so I have one head set, I am in desperate need of someone showing/walking me through getting it to work without the dongle and with it being plugged in
@slim spruce im about to build my scav case and i dont know witch junk box i bought first.
thoughts?
finally got upgrade lets go
what kind of headset do you have? @short moat
a razer
one sec and i'll tell you the specifics
razer nari ultimate
nope
and also no bluetooth
Maybe u got reported too much
well it appears uninstalling and reinstalling the game did the trick i cant recreate the crash anymore
Do you guys know any promo codes I could use before I buy the game?
fuckyounikita123
support
also voip ban block only your voip and doesnt ban your entire account i am pretty sure
Well nothing u can maybe u just lying here
or anticheat detected something on your computer it identified as cheat, like antivirus or something
anyway you prob wont get unbanned
do u cheat on any other games with battle eye
they can but most devs just never unban ppl
Well probably have to buy the game again
Send an appeal through battle eye and bsg
unless you make a big hustle about it in comunity like guy banned by gajin did and got unbanned
most probable there is software thats detected as cheat so if he comes back into game he will get banned again
The code didn’t work
ur gonna need support if u buy the game rn

Wht happend do him
do u get banned from discord if u get game banned to?
That happens
ok but thats bf2042 for god sake
When it sees something on your computer that is nit even related do the game and freaks out and bans you
and anticheat is uselles because: "game is so bad even cheats dont work" - cheat developre
and this is not meme its accualy true they cant make cheats for this game because its so bad
If he didnt actually cheat i feel bad for him
i mean yeah it sucks but it's very unlikely
battle eye is pretty damn reliable
reliable but trash
Jesus please do something with the fucking random disconnects. it almost always happens in the middle of the open space or in high traffic area
Yeah that happens
but it's only in Tarkov
hey did you uninstall the game and the launcher?
its your issue then, servers now are stable
No it's not my issue, in every other multiplayer game i have no such horrible experience
If it was my issue i would have such things in other games
Some dude said once that EFT has problems with IPv6
If you keep disconnecting over and over with no problem on your end, it could be an ISP ipv6 only issue. I've seen several people request IPV4 prioritized support and solve the problem.
I'll give a shot, because it's hyper annoying to die on disconnect
This is over and over right as you spawn.
Not like randomly. Not usually.
If you disconnect often otherwise, try wired and try direct to modem connection.
Or other servers in the launcher.
Tried both wired and wireless
hello, I can't access my account, and to reset the password it tells me email not found
@slim spruce do you know if bsg is completely against player tradings via sources that aren't the flea? Like trading and stuff nothing rmt related?
Against yes. It can trigger RMT flags, dropping things ingame.
Ah. even if its trading? Like a key for some btcs or whatever?
Yeah I figure. I'm not on about trading with anyone in the discord
was just wondering the stance on trading in general, but appreciate the reply was just wondering
is it bannable to take the stuff of your friend whos quitting
See above
Ah thankyou. Got it
Anyone else having server ssues?
Gun glitchs, major lag, ect.\
the game still wont even let me into raid lol
my partner just DC then came back with all his gear on his PMC in his stash. He scaved in, came back and his PMC gear was gone???
Hello not getting e-mail with verification code anyone know a fix?
see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
cheers i will give it a try @slim spruce
So friend cant give me bag of screws if i need them?
see here #community-support message
Alright thank you
is it just me
or are NVGs way harder to see through, like I cant see anything through the static
Why the game have to has fog?
and the PVNs used to be semi clear and now I cant see anything
Is there a way to get daily quests to show up after the previous ones fail? I always have to restart the game or do a raid
well that no work GGGGRRRRR
like this sucks since I love doing NVG raids
but I cannot see anything at all, like my visibility is actually better without the nvgs
if you got PostFX on, turn it off when running NVG raids, normally works for me
none on, I can load into an offline raid to get a screen shot of what im seeing
without nvgs
with NVGs
at this point im not even sure if this is a bug or intended feature
The monocle is more clear in my opinion
I know, but this is so bad it cannot be intentional
Everywhere?
yeah everywhere
Do you have postfx enabled?
nope, disabled them because of preformance issues a while ago

its just constant and blinding and really started a few days ago
infact ive been seeing a ton of noise in general while playing
In graphics setting un ticj the box noise
ok so for some reason
which I do not understand
I had "only use physical cores enabled" and it was causing the issue
anybody got the fix for the raid loading?
Do we know when the next merch sale will come?
my game is crashing and burning are u getting the unity error when you start to crash
yeah crash happens around the time that you load into raid
yea and when i try to reconnect it crash's again
yesterday it worked fine
Are you using a wireless/bluetooth headphone or microphone?
On your launcher, clear your cache, then run an integrity check. After that, on your Nvidia control panel ; hit 3D settings, go to your power management mode and change it to prefer "maximum performance" then hit save.
Check if it works afte that?
nah still broken
And you said your game was working fine prior? No other bluetooth connections?
every time i load up i cant get into my hideout
Yesterday I played for probably 8 hours straight no problems I've been playing this game for quite a while with no problems I have never used a Bluetooth device on my computer I have only used wired devices, this morning my game updated was about I think it said it was a 20 MB update my game seems normal at first in the menus it wasn't until I try to join a game my game just closed itself out so I would reopen it and it would close itself out again and I would reopen it for a third time at that moment my game would freeze and a little window a box would show up in the middle of my screen bunch of letters and numbers and the word Unity with a loading bar and then my game would crash once again I can't even launch my game without the little box saying Unity crashing my game
Have you set your pagefile?
Is your game crashing? What do you mean by not being able to enter your hideout?
if i click on hideout it will crash before it loads in to it
Do you play with a wireless/bluetooth headset?
yea but i dont think that would be the problem because i was playing the game yesterday
and it was fine
You would think that, there was a patch this morning.
Please relaunch the game using a wired connection on both. Audio instability is causing most people to crash after this latest update.
@craggy saddle Assuming you haven't, please try the following.
Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under perfomance hit settings
Advanced again, and change the paging file size
Untick automatically manage paging file size for all drives
Use 8000-16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
Do this on your SSD
WHAT THE FUCK HOW DID THAT FIX IT
Haha it has to do with your hideout making a bunch of noise, the more noise it makes the more chances it has of crashing the game (Over a wireless headset) No problem!
That's why when some people hit the NVG button in hideout, it makes the nightvision sound and it instantly crashes their game.
weird im supprised they havnt fixed that
I'm sure they don't know about it yet, brand new bug, I think Sessamy has elevated though

i need help it wont let me download the game to my hdd
i had the crashing issue earlier the only thing i got to work was uninstalling and reinstalling the game and now i havent been able to recreate the issue
What error is it giving you?
Interesting, and you were using a wireless headset as well?
Your game directory cannot be in the root of a harddrive, please create a new folder and name it "Program Files", then install it in that folder.
yeah after reinstalling game works just fine still using wireless headset
Great to know, thank you ; i'll update on forums
Try D:\EFT or any other folder.
now it says this
i have clicked retry meny times
Did you run launcher as admin? Try that
Also please tempoarily turn off your antivirus.
i did that to
Would it be possible for you to reinstall the launcher? Preferably on the same drive you're installing to? You've created a folder that's not in root correct?
ok will do
it worked thank you
Awesome! Not a problem!
im having crashing issues as well
- reinstalled
- Integrity check
- put on different drive
- checked firewall
anyone have any thoughts? I crash everytime i drop into a raid or a scav 😦
dleate in redowload
did it 3x
ok
Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
okay wow - i am the worst computer person ever - dont know where that is haha
Start > type view reliability history
got it...in there now
Click on the tarkov entry and see what the fault module is.
phonon.dll
Are you using a wireless mic?
i am
There is a problem going around with wireless headsets causing crashes.
Just plug it in and you're good~
if i disable it and try to run it and see
There was someone that reinstalled tarkov and that has also gotten their wireless headset to work with the game. You can try that if you want.
If you don't mind the wired connection temporarily, that will fix the crashes until they fix it.
okay
this is awesome thank you all so much for pointing me in the right direction
i will try some of that and see what happens
If you do decide to reinstall please let me know. Sure thing friendo~
i will for sure hit you up
If tarkov is on my SDD aswell as all my other open apps, like discord, opera where I have twitch open, will that stress my ram and CPU more than if it were seperately on my HDD?
No I don't believe so..
my ram been cooking today and I have no clue as to why - tarkov lags at peaked ram
Do you have 16 gigs of ram or less?
i got 16
Have you set your pagefile size?
nop where & what is that
Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under perfomance hit settings
Advanced again, and change the paging file size
Untick automatically manage paging file size for all drives
Use 8000-16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
Do this on your SSD.

lol
What virtal memory should I p[ut in
Use 8000-16000 minimum and 25000 maximum
What's the difference
Set it to 8000 for now, try higher if it's not doing anything
so if my ssd is 500gb, any reccomendations for size
Just set it to the above.
8000 as initial and 25k as maximum?
Yes.
@quiet summit @slim spruce thanks for the tips everyone - i think i may have gotten it to work - it might have been a setup issue with my headset (like you both pointed me to!) - if something changes, i will let you know if i need more ❤️
Sounds good! Good luck out there~!

I was thinkin Khell was gunna say "No Mayo! Don't let them mine btc on your pc!"
@quiet summit Ran a raid and had no issues, thanks for the help 
Absolutely ^^ Happy to help.
Hey I was one of the people having wireless headset issues, and am still having the issue after a full reinstall of the game and launcher. Any other tips?
So the reinstall didn't help you, noted - You're just going to have to use a wired connection for now, thanks for letting me know.
Sounds good, sadly I don't think the Arctis 7 works without the wireless adapter plugged in
Ah nuggets, let me see what I can come up with
Yeah it might just not be my day to play Tarkov, but obviously I'd like to exhaust all other options
By chance are your drivers updated?
I did a full check earlier today, they are
Would it be possible for you to reinstall the drivers?
Longshot but better than nothing for you I guess
I could give that a try, any in particular I ought to try first?
GPU driver specifically
I'll try that, although I didn't update my GPU driver until AFTER the issue, so I'm not optimistic
Fingers crossed!
I'll let you know, but I imagine I'm just gonna be out of luck until tomorrow
anyone here not being able to load into any raids? scav or pm, my game closes right when loading screen reaches awaiting session start
Does it give you an error?
no error codes the game just closes completely
Are you using a wireless headset/microphone?
i am
Please relaunch the game using a wired connection on both. Audio instability is causing most people to crash after this latest update.
my buddy's game is stuck on 0mb/0mb ive looked up the issue and done most of the fixes but he's just sitting there now waiting for it to move. anyone got any ideas?
Any advise is helpful thank you
wow okay, well i dont have a wire for my headset only to charge them.
Yes that's common, please have him just leave it open on his screen for ~15 minutes, it will start soon by itself.
Wait about 5 minutes, otherwise run the launcher as admin. If still not please see the manual install in the pins here.

