community-support

[sterile harbor]

sad

[tight ice]

Tarkov life lol…

[balmy egret]

if BSG said "we need to turn the game off for 24 hours to fix our servers. they are on fire"

Maybe id respect that. instead its this bullshit spun on and on and on with worse and worse communication.

Set expectations. christ

[copper siren]

@slim spruce @quiet summit what do i do lol

[slim spruce]

oops wrong person

[tight ice]

50k in the queue again now… Lol 😳

[quiet summit]

What was your issue again?

[sterile harbor]

me too

[slim spruce]

what do you mean?

[copper siren]

you said it had my ip in it

[slim spruce]

Oh it's nothing

[balmy egret]

I spent £120 on a game that I haven't been able to access reliably for the pass 2 weeks. LUL

[quiet summit]

Oh, just dont post the error - It's a server error ; just have to be patient and wait it out

[copper siren]

it wont let me play something about my profile data not loading

[slim spruce]

Everyone has it

[quiet summit]

The error message contains your IP which is why he removed it - just wait it out

[copper siren]

thank you

[quiet summit]

You spent money to get into an early development game is all I can tell you

[balmy egret]

Tarkov is in beta purely for tax purposes. you cant change my mind.

[wispy bay]

i spent money and i can't even get in.

[balmy egret]

this isnt a beta anymore. its a AA game. it has more revuene and players than most A series games.

calling it a beta is insulting.

[wispy bay]

thats not true at all

[quiet summit]

Just because a game has revenue doesn't mean it becomes a AA game. lmao

[balmy egret]

name a game in beta with at LEAST 60k concurrant players. ill wait 🙂

[wispy bay]

this game has no microtransaction and therefore doesn't make anywhere near what you think it does.

[balmy egret]

any game that blows up to the level tarkov did. goes live within 12 months.

Squad being the biggest one i can think of, went from beta to full release after a playbase exploision.

Been playing tarkov for nearly 4 years now. this isnt beta. this is game development lmaop

[quiet summit]

Having a large amount of players that play in your beta doesn't suddenly make it a AA game, what sort of thought process do you have? What a joke

[balmy egret]

i would prefer tarkov being a S.A.A.S because it would mean they had revenue to hire staff to fix their mess. and release the game.

[wispy bay]

they spend it all on that stupid mini series

[balmy egret]

Having a small team after recording nearly 50m USD in profits over 4 years is a joke My dude.

Stop accepting this shit when BSG are rolling in millions from EOD accounts

they will only hire staff in Russia. and only staff who travel to Moscow.

Theres the crux of the issue. no growth. playbase is growing at 100's of %'s a year and the team doesnt.

[copper siren]

@balmy egret your no Jedi!

[quiet summit]

I'm not arguing with you, talking to a wall.

[balmy egret]

Only a sith deals in absolutes

[balmy egret]

I'm not arguing lmao. im spitting facts. Ive been here since 0.7 nothing has changed. the playerbase has exploded. the team has stayed the same size.

[dusty cargo]

wait is there going to be another wipe?

[quiet summit]

No, there isn't, not soon anyways

[balmy egret]

0.7 - 0.12 has gone from like 5k concurrant users to nearly 100k and the same old issues still appear

[quiet summit]

Let me rephrase that, Not soon

[balmy egret]

at what point do we as a playerbase go "enough is enough. this is taking the piss"

[copper siren]

Have you ever heard of the tragedy of Darth @balmy egret The wise? It's not a story the Jedi would tell you

[wispy bay]

they don't care. they even gone as far as blocking people who don't deserve it.

[balmy egret]

It's a Sith legend. Darth Plagueis was a Dark Lord of the Sith, so powerful and so wise he could use the Force to influence the midichlorians to create life… He had such a knowledge of the dark side, he could even keep the ones he cared about from dying.

[crimson lance]

"awaiting session start" bug still exists

[balmy egret]

yup. also the reloading bug.

Stutters are back BADLY.

[wispy bay]

where is he now

[balmy egret]

Also seeing how piss poor lighthouse runs. make me release streets of tarkov was nowhere NEAR release. and they lied to us for 6 months in 2018. it doesnt run on online servers. only offline

if lighthouse runs THIS badly, with how many copied assets it has, and the low texture mountains

How is streets of tarkov ever going to work?

[wispy bay]

it was probably a short clip made in blender.

[balmy egret]

you joke but i think you're 100% correct. it must have been a render.

[wheat mauve]

There's no good reason to lie about it. Seems pretty reasonable that such a map is exceedingly difficult to make work in reality. Might not even be possible in the end, but definitely the biggest challenge so far.

[crimson lance]

same

[charred fog]

The timer is still going

[quiet summit]

#eft-announcements PIG-Mathieu [VOIP GANG] — Today at 2:21 AM
We have started the next stage of backend server maintenance. This process will take approximately 24 hours, but may be extended if required. The game will not stop, however players might experience various issues until maintenance is over. This maintenance is very important for further stabilization of the backend under high load without queues. Thank you for your understanding.

[wispy bay]

you guys know that all assets in this game have been available for free on the unity asset store and non have been made buy anyone at BSG

[wheat mauve]

If that were 100% true (and it's not) doesn't matter to me.

[wispy bay]

it is 100% true

[velvet portal]

CAn they at least add where you skip the line if you already were in and you crashed O.o

[hollow mountain]

ya'all are stuck in main menu too? or is it just me?

[wispy bay]

i tried to make a game once

[charred fog]

Yea when u are flash banged and can't see its also in zero hour

[potent maple]

i got stuck left the game and now theres 80k que

[glad elk]

like just the background?

[wheat mauve]

There have been issues all morning, but it does seem like the entire shebang just took a really big dump for everyone.

[hollow mountain]

yup

[charred fog]

What did u do?

[glad elk]

same

[wispy bay]

i just mean the objects. i don't know about the animations

[crimson lance]

just waited some more errors poped up and game crashes

[wheat mauve]

You'll be kicked out soon for authentication errors and get to join the queue again! :hurray:

[wispy bay]

pp poo poo

[crimson lance]

tarkov in nutshell basicly

[hollow mountain]

im just looking at the cam in the background menu and the cam is looking at me, it's like.....we're falling in love

[glad elk]

at least the swinging lightbulb looks cool

[strong hawk]

wtf with this Q ?

[balmy egret]

Exactly. why lie. i ask myself that question everytime BSG go back on a statement or release date

[wheat mauve]

I don't think that's what happening, was my point.

[quiet summit]

#eft-announcements
PIG-Mathieu [VOIP GANG] — Today at 2:21 AM
We have started the next stage of backend server maintenance. This process will take approximately 24 hours, but may be extended if required. The game will not stop, however players might experience various issues until maintenance is over. This maintenance is very important for further stabilization of the backend under high load without queues. Thank you for your understanding.

Chernobyl_52 — Today at 10:42 AM
Dear players! As part of the work on the backend servers, we will need to stop the game for 30-40 minutes starting from 19:00 Moscow time, today.

ShiroTenshi — Today at 12:35 PM
Technical work on the backend servers has been extended for some time. We will inform you as soon as the situation stabilizes. Thank you for your attention.

[balmy egret]

are we all forgetting that BSG set a release date for streets of tarkov? not an estimate. a complete release date. then a week before they went "yeah its not happening"

[quiet summit]

You guys can't expect the servers and queues to be working normally with all these announcements

[balmy egret]

i feel like alot of people forget this happened.

they made a huge deal back in 2018 about how streets was coming out. and the exact date. and there would be a wipe

Then 7 days before they went "Oh its delayed"

Then a few weeks later they wiped and went "yeah streets isnt coming. Soon"

[wheat mauve]

No, but you can be disappointed or upset about it. These are not mutually exclusive

[balmy egret]

The announcement said players would face issues or difficulties. not game is literally unplayable but still up.

[quiet summit]

Referring to these comments asking what's going on

I never said you can't be upset about it

[wheat mauve]

You did not say that, no, I've just been watching you and a few others give players a lot of flak about being upset about it.

[quiet summit]

Giving them flak?

[wheat mauve]

Yes

[quiet summit]

Please do quote me

[wheat mauve]

I'm not going to get into a back and forth about it, so no I won't do that. It's perfectly reasonable, though, for something to be both expected and disappoint/upsetting.

[copper siren]

I just crashed right when I extracted. Will I keep my loot?

[earnest monolith]

my que just went from 26,000 to 27,111 and i didnt leave the que

[wheat mauve]

that can vary pretty widely depending on what kind of crash.

[quiet summit]

You extracted as a PMC?

[wheat mauve]

If you got a server error vs. if your game crashed on your PC

[copper siren]

yes as pmc

server error

[quiet summit]

If there was no hiccup with the server while you crashed, you should still have your things - a lot of rollback type of things happening during server errors though

[wheat mauve]

and the servers do seem particularly cantankerous in the last hour

[balmy egret]

"the game will not stop"

[crimson lance]

hope once we go tru this pain we can play without getting error left and right

[wheat mauve]

the previous "modernization" work that was done in the last week seemed very helpful compared to what we had since around the first of the year. I'm not entirely sure what this current work is about and why it's so troublesome.

[arctic sierra]

oooof tarkov

[frozen trench]

is anyone getting kicked out of que

queue****

[wheat mauve]

Yes, many people are.

[balmy egret]

really enjoying the new update to tarkov of queue simulator. 10/10

[frozen trench]

smh i was in a que of 7 k and was sent to the back of the line again 😭

[balmy egret]

as a brit im so immersed.

[frozen trench]

shouldnt have cheated

[quiet summit]

Is it possible another one of your accounts with a game that uses battleye was hacked? Battleye does global bans

[wheat mauve]

Lots of people are waiting in queue and being moved back, or waiting and being removed altogether (as just happened to me again). It's all over the place.

[earnest monolith]

Looks like Tarkov needs to hire people that know what theyre doing

[frigid crane]

I just been sitting in that 90 queue for almost a hour just for it to stop, what a joke, now I’m starting back at the bottom 😑

[earnest monolith]

they have a good vision, and they know how to code, but they have absolutely no idea how to plan properly or organize shit

[quiet summit]

Yes everyone is getting their position bumped

[coarse minnow]

I just got out of a raid with loot as a PMC, then game crashed, is my stuff ok?

[frozen trench]

i cant even queue up anymore

[shell lantern]

they probably have the best they can get. all the other big tech companies scoop up the best programmers and theyre an indie company in russia

[crimson lance]

here we go again

[quiet summit]

No one can give you a definitive answer.

[earnest monolith]

Dual Universe is an Indi game based out of france with about half the funding and half the player base. They went and hired coders from another similar game, they didnt even offer them better pay. They now have like 10 Devs from Eve Online and ever since they did that ,they have seen no errors in their server updates

[coarse minnow]

ah lovely, can't get back in either

[frozen trench]

maybe shit, maybe not so shit. youll have to wait until you load back in

[wheat mauve]

It actually does seem to have just completely broken just now.

[crimson lance]

war thunder, fortnite?, rainbow six siege and prob many more

[hushed sandal]

says on the Launcher now Technical works are Exteneded for indefinite time

[frigid crane]

It’s not working at all now I keep getting Error:106015

[crimson lance]

it like go to anti-cheat thats kinda trash but at least something

[coarse minnow]

yeah seems like that lol

[earnest monolith]

They fucked up coding something, and went from "Servers wont go down, this is a 24 hour update" To "Servers wiill go down for 30 mins" to "servers are down indefinitely". Thats not good planning

[quiet summit]

Six siege/Arma/Pubg/Fortnite/Some tom clancy's games

[hushed sandal]

they exteneded the tech thing for "Indefinite time" now @earnest monolith

[wheat mauve]

Yeah, seems to have gone from mostly not working/kinda maybe sometimes to just not at all in the last few moments.

[quiet summit]

I wouldn't rule out a false ban, just going to have to wait and hear back from Battleye support unfortunately

[wheat mauve]

Someone above suggested you look at the Battleye cheat detection software to see if someone somewhere else was causing issues for you. It's worth looking into to.

Oh, that someone. Sorry.

[quiet summit]

Yes battleye is a mandatory installation for any of their supported games.

[wheat mauve]

Yes, that is true. It's a legitimate software, but they do maintain credentials on users that someone else may have affected for you. That's what was being suggested you try to look at.

[quiet summit]

I found it - It could be a case of someone else that's used your account on another game to cheat. Unfortunately if that is the case they do not lift the ban even for that

[wheat mauve]

Wow that's....awful practice lol

The CD key portion I kinda get, but account theft?

[quiet summit]

It is but in battleye's defense, what if it was their friend that "hacked" into that persons account to cheat? Free cheat lift

[median ruin]

2FA 🙏

Strong password 🤝

[quiet summit]

I'm talking about other battleye supported games that you haven't touched in a long time

[wheat mauve]

Yes, I'm sure it can be abused. It just seems best to err on the side of users, or perhaps develop a more direct system. Most people don't even know that BattleEye has an "account" for them that they need to look out for.

[quiet summit]

I feel you

I didn't until I started looking at ban appeal requests lol
Kind of crazy to ban across multiple games tbh

[wheat mauve]

Do you mind if I send you a PM?

[median ruin]

I guess they think “once a cheater, always a cheater”

[quiet summit]

If someone hijacked that account or something, Destiny, other games

[quiet summit]

I don't see why not

I bet it was a heartsinking feeling, I've had my entire origin library stolen one time - I'm sorry that I can't help you with it

[wild forge]

is there some sort of insurance bug? i cant insure anything

[quiet summit]

It could very well be a shotty ban, just have to wait

[marsh pond]

I bought the standard edition, then I upgraded to Left Behind edition. A few days later after purchasing the Left Behind edition I get a refund from Xsolla and my Left behind transaction went away and now it says upgrade to Left behind. Why did my purchase go away?

[quiet summit]

Servers are experiencing problems due to backend server maintenance - Please try again later

I'm sorry for laughing lol - Maybe it's detecting some kind of software it doesn't like on your computer

[quiet summit]

It might be Xsolla just doesn't like the payment method you provided ; do you have another way?

[quiet summit]

She got wiped off the face of the planet

[median ruin]

Oof

[quiet summit]

Thanos snapped

[median ruin]

May they rest 🙏

[coarse minnow]

I got it 🥳

[vivid briar]

Anybody here able to help me with tech support

[quiet summit]

What's up cupcake

[vivid briar]

I’ve been struggling to run heavy games like tarkov and rust for almost 3 years, I’ve even bought a new computer and both had the problem

[quiet summit]

What are your specs? CPU/GPU/RAM

[vivid briar]

I finally figured out that my standby ram was filling up which caused my gpu to go to zero usage constantly and stutter

I5 11600kf
Ssd
16gb ram
1660 super

[quiet summit]

How's your ram looking while you're running Tarkov?

[vivid briar]

If I close chrome and only have tarkov, discord, and voice meter open then I reach like 70-80%, when I check my ram description with where it is my standby cache keeps filling up till it gets to 0mb free so none is being used on tarkov, I downloaded ram map and was able to figure that out, a temp fix I did was downloaded a script that clears my standby every few minutes but I’m trying to find the source of it

[quiet summit]

Oh so this is a technical problem with your ram specifically

[slim spruce]

Try adding 16000Mb minimum page file and 20000MB max https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
on an ssd

[quiet summit]

I think Sess might be able to help
Speak of the devil

[vivid briar]

Yes, it’s just I can mainly/only see it in tarkov so I am asking here

[vivid briar]

Currently at school but I’ll try when I’m home, what’s the difference between virtual memory and normal memory

[slim spruce]

virtual memory/page file is really fake ram that is on your ssd/hdd

normal memory is on your ram sticks

Virtual memory is slower but can sometimes help

I've seen many times where tarkov is unplayable before page file was added

If that is the case adding more real ram will help more than page file

[vivid briar]

Yea my game is constantly stuttering every second to 5 seconds, I’m also planning to upgrade to 32 gb ram but I’m trying to see if I can fit it because my cooler is very close to my ram slots and I can’t tell if it will overlap

I have a cyber power prebuilt pc fyi

Also, would overclocking my ram help at all with this

[slim spruce]

XMP would be the best you could do if available

Try to get the same exact sticks if you get more.

Or invest in better ones like 2x 16GB

[hazy quarry]

Hey

[quiet summit]

Oh @slim spruce, just curious did you have a chance to get back with this guy^ 32GB ram, with a 3060 and he says he was getting 4 FPS and it looked like his GPU wasn't being used at all

He had already reinstalled his GPU Drivers

[hazy quarry]

I’ve learned my lesson

[quiet summit]

How did you get back in here lol

[hazy quarry]

Racism is bad and I got banned for 16 hours

[quiet summit]

Oh a timer ban, they went easy on you

[hazy quarry]

First time I’ve gotten banned

[slim spruce]

Sounds like his integrated gpu is being used

or a glitch of some kind

[vivid briar]

I think I have it overclocked slightly, I was also looking at the identical sticks

[agile geode]

can you still do the barter for dorms marked even if the PKPM is at 1/25

[slim spruce]

I wouldn't suggest doing anything but the built in xmp profiles for stability

And you could try a bios update

[vivid briar]

I don’t know how to check that, and how can I check for a bios update

And thanks for the help, I’ll test all this when I’m home

[slim spruce]

In the bios there will be an option somewhere for XMP profiles that your ram says it can do. A bios update can be done with a file from your motherboard manufacturer's support website and may require a USB flash drive formatted to FAT32.

bios updates can help with a wide variety of things, especially ram performance

But be careful to follow the manual for your motherboard when doing a bios update.

[vivid briar]

Okay, I haven’t done a single manual bios update since I got this like a year ago

[slim spruce]

It would be wise to do every so often.

[quiet summit]

Oh interesting

[bright lake]

I somehow can't turn in my postman pat part 1 for prapor (already turned it into therapist)

[grim magnet]

it's a known bug, been stuck like that for me for about a week or two, they're working on a fix

[bright lake]

Perfect, it's been like that for a while now lol

[quiet summit]

Yes this was sent to the dev team, has not been fixed yet

[grim magnet]

luckily it doesnt lead to any new quests, just locks you out of kappa until they fix it

[bright lake]

oh that's fine, no plans for kappa yet

[grim magnet]

so you atleast dont have to grind like 7 more masochistic quests after it

[bright lake]

haha great lol

[vast idol]

why wont this quest go away i already turned it into therapist

[frozen trench]

I just lost all my backpacks when i turned in a pilgrim to rag man

[vast idol]

u didnt read the warning?

[frozen trench]

sad day

[frozen trench]

no 😭

[vast idol]

@frozen trench atleast you dont have a quest that wont go away after its done

[median ruin]

Submit a ticket to BattlEye

[small sinew]

anyone know when you unlock "special equipment" quest? i tought it was after "the cleaner" but i got "trophies". Wiki doesnt give me answer

[buoyant peak]

Hello 😄 I did build a Scav case and I got some error, thinking is backend again I just clicked continue. When I returned to the hideout, I spotted that I still got all my stuff to build scav case and I have this error 🙂 Anyone have that before maybe ? 😄

[static walrus]

"Fixed a bug that caused the damage of some ammunition to drop excessively depending on the distance to the target."

Are the charts located on this site
https://tarkov-ballistics.com/charts/5-45x39mm/5-45x39mm-bs-gs.html

not valid anymore, or they are actually work like this now?

[small sinew]

just keep restarting game and make sure your scav cases are empty, it can use one of the scav cases that has stuff inside

[slim spruce]

Go into hideout, go into first person by pressing "enter", then tab to open inventory. Put the scav boxes you want to save in your sorting table, press tab, then walk over to scav case and manually build it. If that doesn't work please empty each one, one by one, as it's trying to take one with items in it. It should be trying to pick the first one you bought/crafted.

[buoyant peak]

Thanks for the tips luckily i spotted with one he took. I have 3 almost full and I bought special one for that but I will transfer all to the latest one and I will try again 🙂

[flint locust]

@grim hatch

[static walrus]

bump. Is ballistics back to pre-12.12 now?

[buoyant peak]

Thanks again mate 😄 is working 80h left 😄

[slim spruce]

Ok great

[vast idol]

how?

[fleet jewel]

does anyone need the 60 round mag for gunsmith?

[vivid briar]

were is dorms 114

[flint locust]

in customs

[vivid briar]

i know that but 2 or 3 story

[flint locust]

near the bus stop

try your luck

[valid wedge]

hi, so my wife was banned for nothing. She is new to pc (had about 4 months ) Came on last night seconds before the update to her account being banned. she has no third party apps, no nothing. she doesnt cheat. she plays 2 weeks out of a month. she is a complete bot. When she commented in here she was banned later on. She just upgraded to EOD for 140 bucks to get banned not to long after. its her first wipe. what do we do. these people dont asner

[flint locust]

did you tried to message support?

I guess you do but I want to be sure

[pallid needle]

rip support is useless in this game u just lost ur account

on a different note we all need to realize the market rep is horrible and hopelessly unattainable to sell 3 items at once you need market rep of 30? i cant imagine anyone except RMT users can hit that much

its like this game doesnt want cheaters but literally the only way to get your market rep to 30 is to RMT

[flint locust]

I think fence rep system is sucks

[pallid needle]

not fence rep. market rep

[flint locust]

market system is acceptable but fence is not I think

I know I know I just telling my opinion like you

[pallid needle]

ive done over 200m in market transactions and my market rep is only level 7

you need level 30 to sell 3 items at once how is that acceptable?

[flint locust]

all you need to do is wait for sell items

its not a big problem I think

[pallid needle]

youll never see level 30

[flint locust]

why 😄

[valid wedge]

yeah we messaged them. makes no sense. if she was cheating i would have said sucks for you. but she wasnt and doesnt cheat. she only plays this game to play with me when i am home.Its crazy you can ban someone without word after they have spent 140 on a game. then ban them from the discord as well without word.

[flint locust]

I need 20k exp for 30 I will see it about 2 hour

[pallid needle]

you are so dumb

[flint locust]

I have 8 market rep its not so hard

[sharp canyon]

anyone know how i can unbind a bind? @everyone

[pallid needle]

stream ur game and prove it

[flint locust]

ok I will write you when my game finishes

I don t exactly remember but its 6 at least

[sharp canyon]

anyone know how i can unbind a bind? @everyone i forgot what button

[mystic depot]

Anyone know the solution to this is what i get in full C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.12.11.16440.bsgp downloaded file checksum does not match

ERROR: 108003

[supple valve]

Ey, JulianSavage fucking sucks, couldn't proper kill me that lil cunt even with cheats.

[nimble frigate]

looking for a chad to take me to labs and get 2 injectors I need for a quest paying a bitcoin

[flint locust]

and yes I have 6 rep I can prove

its not so hard just like I say

[slim spruce]

Appeal with battleye. We don't handle bans.

[sudden oracle]

Anyone think they could help me with the delivery from the past I gotta place the folder in the Break room been stuck on it for a hot minute

[flint locust]

I am not a chad but we can try if you are giving a keycard

[spiral oak]

How do I a report a cheater who is dumb enough to stream himself cheating?

[vivid briar]

is postman pat a dead end quest? I cant turn in part one.

[quiet summit]

You accept the quest through Prapor and hand it into Therapist

[vivid briar]

yes, you get a reward from both and have to turn both in, i cant turn in part one

[quiet summit]

Do you have access to part 2?

[vivid briar]

Yeah i got the reward from 2

[quiet summit]

Postman pat part 1 not being able to complete is a known bug and has been forwarded to the devs - you will have to wait for them to fix it, many people have this issue

Luckily there are no other quests behind this, so it's not stopping you from doing anything

[vivid briar]

its just really annoying me i want my beta 2

[shrewd plaza]

has anyone else had problems with being in a raid. the screen freezing to the hideout screen, but still having in raid audio and being able to move, and then the game crashing?

[quiet summit]

Is this an issue that has just started today?

[shrewd plaza]

no its been happening the last couple days

[quiet summit]

So your screen sees the hideout while you're still in raid?

[vivid briar]

is it normal to go from 90/100 frames up to 130 then back down to 90/100
like I get massive jumps in frames then drops when just running around in factory

[quiet summit]

This game has extremely unstable frames when moving from area to area and when scavs are spawning in

[vivid briar]

alright

[shrewd plaza]

yes ill be mid raid then it will freeze and show my inventory hideout screen. but i will still have in game audio and be able to move. the game will crash after it happens but will take 2 seconds or 30 seconds

[quiet summit]

I can't say I have seen that - Have you cleared your cache on your launcher yet?

[shrewd plaza]

I will give that a try. so far ive made sure everything is up to date, re installed the game, udjusted my setting lower...

ive played the game for about 3 wipes and it just started happening the last couple days

[quiet summit]

Yeah a lot of weird things happening to peoples files ; let me know if it doesn't help you - Also verify your files on your launcher

[shrewd plaza]

awesome i will try all that, thanks for the help

[quiet summit]

[thorn sleet]

We updated the charts almost 4 hours ago

[vivid briar]

does eft work with a vpn? i kept getting disconnected with it on

[manic badger]

Is there any way I can lower ping and reduce lag I love the game but I hate how I always get dc every 3-10 minutes?

[quiet summit]

Do you have a manual selection of servers?

[manic badger]

Most of the time when I try and change them it's crashes my launcher but I've been able to select the lowest ping servers

[earnest monolith]

my past 10 deaths go as such: Disconnection, Disconnection, Disconnection, Disconnection, Rogues, Disconnection, Disconnection, Rogues, disconnection, Disconnection. These are real statistics

[quiet summit]

If you're disconnecting without the high ping sign on the top right, please select half of the manual selection, and try again - if you're still disconnecting, try selecting the other half you had unselected
Keep in mind they're still doing server maintenance

[earnest monolith]

They need to close the game and fix it. they were on to something there when they shut it down earlier today

it needs to be drawn back into alpha damn near with the amount of changes being implemented

[manic badger]

On good day I'll hover around 70 and that's all good but on most days but on most it start at 115 and I've seen it jump up to 4135

[quiet summit]

If it jumps that high, it's you or even the server that you're on that has ping spikes, not just you

[earnest monolith]

i disconnect when my ping is so low its not even registering on the top right of my screen

it doesnt say high ping, or packet loss, its just "Server connection lost" with no reasoning

[quiet summit]

Like I said, the servers are undergoing maintenance.

[earnest monolith]

this has been going on for like a week

[quiet summit]

Then please do as I suggested to Triduck earlier

[earnest monolith]

lol techinically, its been like 2 years

I've done all that. im down to 3 selected servers, ping is far from my issue

[quiet summit]

I never said it was ping

Unselect those three and select three higher ones

[earnest monolith]

ive unselected and selected servers over and over for the past 2 years

[manic badger]

All my other games have decent ping. And thank you @quiet summit for the help

[earnest monolith]

its a temporary fix that only works a fraction of the time

[quiet summit]

Have you played with only one server selected?

[quiet summit]

No problem, sorry we couldn't get it sorted, hopefully it'll iron out after these backend updates

[earnest monolith]

i've played with 1 server selected, 4 servers, 3. I've selected just east coast, just west coast, a mix of both. i've tried selecting east cost when its 1am in the east cost, and west coast when the traffifc is low in the morning

this is the only game that has this issue that i play, and im in several early beta games

[quiet summit]

Have you reset your router and given it a minute to fully reset?

[earnest monolith]

its not my router....

[quiet summit]

Have you done it.

[earnest monolith]

Several times. ive tried 2 internet providers, 2 different computers, in 2 differnt towns

cox and verizon, amd and nvidia

[quiet summit]

Have you tried to disable IPV6?

[earnest monolith]

i have not

[quiet summit]

One moment

Sending you a DM since this place doesn't like links lol

[earnest monolith]

no worries i appreciate your time helping

its just extremely stressfull that i have to rely on people that have nothing to do with making the game to help with issues ive had for 2 years

[quiet summit]

I feel you, I've been angry at this game before and felt helpless - No worries

@slim spruce Hey Sess, do you know of a fix for when the game stutters hard for a second when changing zooms on a variable scope?
I've already disabled fullscreen optimizations and overriden the high DPI scaling.

[earnest monolith]

just the same issue for 2 years straight with no results

[slim spruce]

Zooming in is picture in picture, double rendering

[slim spruce]

there may not be anything you can do

[quiet summit]

I gotcha, you would think top of the line gear could survive a variable scope

[void sinew]

Matching for eternity

[left crescent]

what did i do wrong tho

[edgy gust]

Nvm

[left crescent]

yeah but it still no work

[edgy gust]

Is it the 34mm scope?

[left crescent]

yeah and a nightforce right?

[edgy gust]

Scope mount doesnt matter

[left crescent]

got any ideas why it no work tho?

[edgy gust]

What’s the durability

[left crescent]

\

[edgy gust]

Wrong scope

[left crescent]

oh yeah huh srry and thanks

i will get nightforce must of put wrong scope

[edgy gust]

[left crescent]

maan i got both but got them mixed up ig but thx

[solar stream]

Im trying to do gunsmith part 11, ive done something wrong here but im not sure what

nvm it was the laser

[exotic dome]

If someone is joining the discord chats and team killing

who do we tell?

[spare wind]

is anyone having issues with discord chats recently? everytime i enter a raid i cant hear the disord call anymore

just tried reinstalling discord, hoping it helps

[willow dew]

Sometimes when I am in the process of loading into a raid my computer freezes up and sometimes it is so bad it causes server disconnect. This is more prevalent on light house. If i dont server disconnect when this happens then it will just but really choppy and drop frames. ive tried closing background apps and only having tarkov run but it still feels like im dropping frames(to the point of unplayability). i would think its a hardware issue but i am using a brand new comp with a 3070 and 11th gen i7. any ideas on the cause and/or how i can fix this issue?
#SorryForTheLongPost
edit 1: other games run just fine. only EFT has this issue.

[bitter igloo]

Read #discord-mod-mail before submitting a ticket

[green spindle]

What is the best 12 Gauge shotgun?
and ammo for the named 12 gauge shotgun?

[orchid wasp]

Anyones game died?

[proper grotto]

yeah 2 times in row

[lament prism]

@hidden nexus have a good one cheater

[velvet anvil]

Hello I bought the Edge of Darkness Limited Edition pack but it doesn't activate in the games help me

[harsh magnet]

You need to reset you account

U have to start all over all the quests

[velvet anvil]

I have a friend who didn't need to do it why?

He just upgrade and he dont need to reset @harsh magnet

[lament prism]

that the way it works if u want the stuff that comes with EOD

[wheat mauve]

That user is incorrect. You do not have to reset your account. It has not been that way for probably 18 months or more. There is an issue now, however, with some accounts not properly updating, and it's a known issue. You'll probably want to check the forums for details.

[harsh magnet]

Oh well my bad then

[velvet anvil]

I looked on the forum but nothing helped me.

[elfin coral]

is game down?

[harsh magnet]

Am i allowed to change my brightness settings in nvidia control panel?

[wheat mauve]

Yes. See #541725983544180769

[lament prism]

swear these stupid fuckin devs always do update and shut the server down on my days off from work

[tranquil epoch]

How long has it been taking you guys to get responses from BSG support? I'm on 12 days and counting and don't know how much longer I'll have to wait.

[wheat mauve]

It's been a very long time since I've had to submit a ticket, but I imagine right now is absolutely their worst response time since the game is seeing the largest traffic it ever has and it's after a series of major events.

Perhaps the forums can give you an idea of how long others are waiting?

[tranquil epoch]

Thanks for replying, I'll check the forums

I found someone saying about 14 days in case anybody else is looking as well

[keen light]

I can't purchase/upgrade to anything on the website, it keeps telling me, "3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support.". anyone know a fix?

[wheat mauve]

The game is completely down at the moment while they work on backend stuff, so that may be the issue. Otherwise, I'd just check to see if whatever source of funding you used had any issues. A lot of people have their banks reject purchases because of an origin in Russia.

[keen gulch]

why my new rtx 3090 not working

i bought it from wish and it came today

[keen light]

are servers still down?

[trim mirage]

si

[sharp haven]

they are up

[balmy egret]

Why is the backend WORSE after the maintenance?!. unreal

[weary wigeon]

not anymore

hey can anyone help me i want to change my refresh rate but i cant, trying to follow this video but theres nothing else in my documents>eft folder except for screenshots
https://youtu.be/UPlh_NK8sIs

[tame wasp]

wtf Game aborted try reconnect :S what is this nonsense now

was only trying to scav run, re joined and now i just got server connection lost... Are servers still dead?

Can anyone please tell me if this is a network thing or a game thing at all?

[cinder wave]

why are my servers ping so high now, they used to be under 150 but now they're above 400

[sterile harbor]

I can't buy anything again

[green spindle]

Guys tell me this please
Can a AP-20 1 tap rashala and his guards?

[vivid briar]

my cpu is at 1.78ghz running tarkov but idle it's at 4.2ghz

how do I improve clockspeed when playing tarkov

[astral bison]

How do u fix post man pat part 1 glitch?

[green spindle]

Wdym?

[vivid briar]

how to improve this

I'm running ssd, it never took this long

[wooden crane]

what can i do against thes moving item errors

whats this sh't

[vivid briar]

nothing to do about it

[wooden crane]

nice so i let this shit keep closing my game and so

letting me also chrash my game

[worn linden]

anyone knows how can i get past this? 1 flea market post that was sold is "stuck" there, essentially lowering the amount of items i can post. But there is nothing there so i can "remove" it

[vivid briar]

Hi anyone know what this error is? Every time I want to create a scav case, the same thing appears even after restarting the game ;v

[vivid briar]

this game unoptimized as fuck

[quiet summit]

Good Morning! Do you have an empty scav junkbox?

[vivid briar]

Yes I do

[quiet summit]

Please enter hideout, hit [TAB] - click sorting table, move the scav junkboxes containing items to the sorting table. Leaving the empty scav box in stash. Hit [TAB] again and click contruct, done.

[quiet summit]

Have you already tried to remove it?

[worn linden]

there was no option for it. But restarted the game and it fixed itself. No Q, thankfully! Cheers

[quiet summit]

Hello, it's a really difficult error to fix - I can help you after I get off work but it's not for a really long time. (1830 EST)

[quiet summit]

Perfect good luck!

[quiet summit]

Postman Pat Part 1 is a known bug and has been sent to the dev teams, please be patient.

[vivid briar]

It works, thank you very much for help ^^

[quiet summit]

Are you having trouble getting the verification email?

[quiet summit]

[scarlet oxide]

Whats up with Tarkov giving me a dead pixel but i just did a dead pixel test and i dont have any dead pixels

Its so annoying when it happens especially in woods

[coarse crater]

I get that thing sometimes too

[leaden valley]

Anyone else getting this error? I have been trying to build my lucky scav junkbox since last night

[coarse crater]

I think it's the loot detector crosshair thing glitching out

[scarlet oxide]

Probably it also shifts colors when it goes to another color like blue and black

[next stag]

Hey guys really needing some help here. Game has worked fine since the start of the wipe but the last two days all of a sudden it’s just braking. I’m getting constant game crashes which make my PC BSOD. Come times I get the error message “Files Checking Failed” before I blue screen. At first I thought it was a memory leak but according to the task manager that’s not happening. Verified the game files and had to do a repair but it’s still happening. Anyone have any ideas on how to fix this? I’m pretty lost

[coarse crater]

If it's an anticheat ban you can appeal at battle eyes website

lmao

[quiet summit]

It's not a dead pixel, you'll notice when you walk to a dark area that white spot disappears

[quiet summit]

Hi! Do you have an empty scav case?

If you are banned in the game
Bans are handled through BattlEye, thus any appeals are also handled through there.
https://www.battleye.com/contact/

[strong lintel]

Anyone stuck at 1st in queue?

[quiet summit]

Please restart your queue, it is bugged for you.

[strong lintel]

Thx

[quaint oxide]

anybody know how to fix the launcher not sending verification email?

[quiet summit]

Have you tried the below?
https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[quaint oxide]

yeah i tried pretty much all and everything on the recommended post

[tawny mantle]

does the different fractions give different stuff? And if so what is different?

[wooden crane]

any think to solve this problem ist so freaking annoying

[quiet summit]

@wooden crane

[lone pelican]

[quaint oxide]

is outlook a bad email for tarkov

[quiet summit]

Yes please only use gmail if possible, all other domains have many issues especially hotmail

[formal dagger]

[quiet summit]

o.o sorry someone else got him

[quiet summit]

[terse jay]

Is there any news on the official forums becoming available again? they've been down for me for more than a week (Well they respond but load as if there is no CSS styling).

[quiet summit]

The forums have been working for me.

[terse jay]

hmm. This is what I'm getting:

Forum in Chrome

[quiet summit]

Have you tried to view the site in incognito mode without extensions?

[terse jay]

Yes, and here it is in Edge.

Not noticed this with any other site.

Their Tarkov home page works fine.

[terse jay]

ok, v. wierd...

[quiet summit]

Can you access it from your phone?

[terse jay]

good shout...

[tired sorrel]

Any ideas why i cant scav on light house I usually scav into any map in 5 minutes but lighthouse I get consistent 15 minute queues and never find a game

[quiet summit]

Do you have automatic server selection on?

[tired sorrel]

yes I am pretty sure

[quiet summit]

Please disable it and select manual servers under 100 ping

[terse jay]

no, same on the phone

[tired sorrel]

ok thanks i will try it

[quiet summit]

Ok now turn off your wifi and give it a shot

[terse jay]

ok, I was expecting that to then work, but no. Still teh same issue.

[quiet summit]

Interesting o-o

Even closing the browser and reopening it on your phone while wifi is off?

[terse jay]

Do they have a geographic CDN for the server?

yeah. Super odd.

[quiet summit]

That I do not have the answer to - Oh! Try a browser with a built in VPN

[terse jay]

another good shout...

[quiet summit]

I think Opera has one

That was fast lol

[terse jay]

no just installing my VPN now, this is a fresh Win 11 install.

Which region are you in to check (as we know yours works)? I'm UK/EU.

[quiet summit]

NA

[wooden crane]

@quiet summit pls help me its not possible for me to play i get kicked when i want to collect the loot of my scav so i lose it and its just annoying

[quiet summit]

Tobias are you reading any of the messages i'm sending you

[wooden crane]

i was taking a walk with the dog

[quiet summit]

^

[sly portal]

Has anyone else been getting killed far behind cover? Thought it was just due to the work they were doing on servers yesterday, but i keep falling over after i reach cover

[quiet summit]

Like a fraction of a second after taking cover?

[terse jay]

lol, after all that the Forum's server isn't allowing VPN connections.

[quiet summit]

Saddddd

[terse jay]

Do you have the ability to report this to BSG? I suspect the Cloudflare service they're running is having a CDN issue in the EU region.

[sly portal]

It feels like around a second

[quiet summit]

It may just very well be desync, they still see you walking into cover on their screen

[quiet summit]

I probably do but I can't submit a ticket for another, sorry!

[cloud bolt]

Is this a bug? how come i cant select it. same goes for standard G28 and Mutant

[quiet summit]

So there's a bug currently with barred items on flea - Any items barred from flea, presets will not work

[terse jay]

No worries. I'll @ one of the crew listed here.

[quiet summit]

RSASS/.308 MDR included

There is a workaround to get through to presets I think through your handbook though - just takes a bit longer

I can't guide you as I'm not home to see the interface

[terse jay]

@languid burrow sorry to @ you, but there is a problem with the Tarkov Forum in the UK. I cannot access it, it looks as though it is a CDN issue handling the CSS files. you can see the efforts to test this in my messages on this board above.

[wooden crane]

@quiet summit i belive i found the problem and i just sold all folded weps problem is no longer there

[quiet summit]

Did a weapon appear where it wasn't supposed to be?

[wooden crane]

idk i just sold ald folded weps and now all working okay

[crimson lance]

https://youtu.be/54JmyK3_JAE 4:54

there you can find workaround guide

[quiet summit]

You may run into it later, if you do end up running into it i'll help you later - I just can't do it right now as it takes too much attention lol

[wooden crane]

now i got some mags i dont had befor some sb.5 mags

[quiet summit]

Oh, then you might've actually found it

There may be multiple items stuck underneath there though - I've worked with someone for 3 hours and found 2 backpacks and 2 weapons bugged in his stash

[wooden crane]

okay thats a long time xd

is at reserve a car exit

[quiet summit]

Reserve does not have a car exfil

There is, however a co-op exfiltration if you're trying to attain scav reputation

[wooden crane]

ah okay ty

[gloomy sandal]

Hey, trying to get a email verification email, but it’s been maybe 3-4 minutes, does it normally take this long? Using apple mail

[quiet summit]

Oof, apple mail may have some issues ; you can try these below
https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[gloomy sandal]

Is there any way to change the email? I have a gmail one as well which may work

[quiet summit]

Gmails is 100% the better choice but, they have disabled the change email function unfortunately

[coarse crater]

Gmail verification emails are like instant

[gloomy sandal]

Darn, okay I read the docs, do I just wait until I get a email?

[quiet summit]

You got down to reading the post by Philb0 right?

[cursive berry]

Just did a operational task where i handed over 10 dog tags and completed the task but i havent recieved a single thing but lost 10 dog tags?

[plain prairie]

I have gmail and have been waiting for a verification email for a month 🙂

[quiet summit]

You hit complete and don't see anything in your messenger?

[quiet summit]

Junk/Spam checked?

[cursive berry]

Exactly

[gloomy sandal]

Yes

[quiet summit]

Have you already reset your game?

[plain prairie]

Yessir. I actually heard back from support but they just said "Make a new spport request" lmao

[cursive berry]

Yep

[quiet summit]

I can't help you then

[plain prairie]

;-;

[quiet summit]

You submitted a support request and they said submit a new support request?

[plain prairie]

"Hello!

For this problem, please create a new request through the Launcher or the Support section of the official website."

[cursive berry]

Peacekeaper has done me dirty there

[quiet summit]

If you've followed all his steps and it' still not working, yeah all yo ucan do is wait

[quiet summit]

Where did you submit this one?

[plain prairie]

I mean, the website doesn't seem to have an actual support ticket option so I may have just emailed support directly

But again, I don't see any other option. Can't go through the launcher either cause I can't log in to reinstall the launcher kek

[gloomy sandal]

I tried a friends account, Gmail, sent instantly

[quiet summit]

Yeah it's only on certain users for some reaosn

[gloomy sandal]

There’s no way to change email?

[quiet summit]

There's no way from your end, no they have disabled it - They may be able to on their side, but I wouldn't know

[gloomy sandal]

Hm, I wish I was able to change email

[quiet summit]

Oh you know what, you can try to log onto a new PC/IP and try to force a verification email from a new device

[gloomy sandal]

Okay, I’ll try that

[plain prairie]

Tried that on my end, no luck. Maybe I'll have a buddy try it from a different network

[quiet summit]

[wooden crane]

@quiet summit the problem is back i just put all stuf in my backpack and look in every slot and so

if i can find the other items

[quiet summit]

This is why I said i'll help you when I get home, it's a difficult problem to fix

[rough ruin]

my first time on in a couple of months... my first game is scav and been in lobby matching for 16 mins now. this normal?

[quiet summit]

These couple days they've been doing maintenance, also I've seen a handful of people stating server issues for the past hour ish - Might not be you

[wooden crane]

@quiet summit idk what i did or so i took everything /most of the stuff out my inventory and rejoined now i stuffed all back in and auto sorted problem is gone i donknow what made the erro aper what item but its now fixed

[quiet summit]

Great!

[tender geyser]

Anyone with troubles getting into raids as Scav?

[quiet summit]

Servers are having a moment, not just you

[tender geyser]

Nooo, and just when my scav spawned with a Pilgrim

[echo robin]

took a mag case out of my mag case bag and couldnt get it back in and now i cant put any mag cases in any bags? what happened

[quiet summit]

Yes they've removed all cases except for ammo cases in bags

[echo robin]

when?

[quiet summit]

Most recent patch

[echo robin]

so dumb

can get 1 tappped thoraxed to a rogue on a mounted mg 300+ meters away but cant put mag cases in my bag in my stash any more

sadge

[quiet summit]

Lol sounds about right

[raw crow]

has anyone gotten a resolution to the email domain error? i havent been able to switch the email tied to my account because i can't log in, rather not buy the game again

[slim spruce]

That error is only during account creation.

[south hedge]

Any solution to the awaiting session start bug for scavs? Lost several scavs today from it

[quiet summit]

Is it just today? Servers are having some hiccups these couple days

[raw crow]

i made my account a long time ago but i can no longer get emails when i used to, this is an ongoing issue

[raw field]

^

I’ve contacted the support email several times over the past month and still no response.

[south hedge]

Nah, I've been having it on and off for the last couple weeks, there's like a 1 in ~5 chance it gets locked on that for upwards of 15 minutes, when I restart the scav goes back on cool down

[quiet summit]

If you ever get "Awaiting session start" on a scav for more than 5 minutes, you can restart confidently that it's bugged
Do you have automatic server selection?

[south hedge]

I believe I do, how'd I check that?

[quiet summit]

On your launcher next to the play button

[south hedge]

It's on auto USA currently

[raw field]

Is anyone here available to help contact the support team? I’ve tried several times with no response

[quiet summit]

If you have it on automatic, change it to manual, and select half of the servers under 100 ping - this will help you significantly with matching times too. Then test it out and get back to me

[south hedge]

Aight, appreciated. I'll be back soon then

[quiet summit]

Sounds good! glgl

[gloomy sandal]

Yup, still no message for verification :(

[quiet summit]

[muted flume]

Did you place a ticket on the site?

[raw field]

Yes

[muted flume]

Usually they get back to me within 2 days. How long ago were they placed?

[raw field]

Well I sent one today. But I’ve sent their email support several times this month with no response. Can I ask how long ago you sent that ticket?

[muted flume]

About a month ago. I got banned for having an account on multiple pc’s. I had to send it multiple times because the first 2 times they gave me a TOS violation as a reason even though it wasn’t close to a TOS violation. They got back to me within a day or two.

But after a week I was unbanned with them saying nothing lol

BSG is a strange company to work with

[raw field]

I wished they had a US based center to help

[inner pine]

Hi guys, who should I contact if I got a mistake bann?

[muted flume]

Ah, same boat as me? Okay, first send a report to battleye

You can do that through the battleye support page. Then send a report to BSG itself asking for an answer

[quiet summit]

Bans are handled through BattlEye, thus any appeals are also handled through there.
https://www.battleye.com/contact/

[muted flume]

Yeah, if battleye says it was an accidental ban then you’ll most likely be unbanned within a week at most

[quiet summit]

"No details about your ban (including evidence) will be revealed. Hackers would love to have access to this information and therefore we cannot disclose that."

[inner pine]

Thanks a lot:)

[quiet summit]

Best bet is just to submit and wait for a reply

[raw field]

Do you guys know what the respond time is from BSG support through ticket?

[quiet summit]

You were using one account on two PCs?
And they banned you? o-o

[muted flume]

3 PC’s. I’ve swapped computers in the last couple years and one was a laptop for when I’m traveling

[quiet summit]

That's... Interesting

[muted flume]

They banned me for sharing accounts but unbanned me once they realized I was simply playing on a new system

[quiet summit]

Ah I gotcha

[muted flume]

Doesn’t help that one of the systems used to be my brothers who uses an account as well

So understandable by them, I’m glad their support team was quick

[quiet summit]

You're lucky you didn't run into the trouble while the ticket system is the way it is now xD

Backed up further than Costco release day in China

[raw field]

How long is it

[muted flume]

Oh yeah. It still took me a battleye ticket and 4 bsg tickets. They kept citing 6.4 violations and wouldn’t even tell me until I literally told them they’re wrong af and explained it lmao

[quiet summit]

They claim up to 14 days, i've seen like a 5 day response time for some people

[muted flume]

1-2 on a good day, 5 on a slow day

They used to have a lot worse support ticket times but we still get shit like this every now and then

[raw field]

I made a temp BSG account and submitted a ticket regarding my main account. Idk if that’ll change the circumstances

[quiet summit]

Just make sure you don't bump the ticket - from what i've been told it puts it in the back of the queue

[muted flume]

Did they give you a login error code when you were banned?

[quiet summit]

Sending you a dm please read before you finish that sentence

[raw field]

No I wasn’t banned. I’m trying to get my account back because I no longer have access to the email that I used. So I’m trying to get them to change the email.

[muted flume]

For example, the code I got was a 404 one I believe, which would imply It was not an automated ban

[quiet summit]

Oh ok

[muted flume]

O ye, they’re usually good about e-mail change

[raw field]

Yeah I still have the login information and successfully get through the login phase but not the verification that I had placed on my account using email. - can’t get the code from the old email

[muted flume]

Idk about you, but I have a phone number attached to my email

[gloomy sandal]

Hey @quiet summit! Your other pc trick worked, tysm, me and my brother can reunite in the ruins of Russia!!

[muted flume]

So if I ever forget it somehow I get a simple text when I hit “forgot my password”

As an option of course, theirs other ways

[quiet summit]

LET'S GO!!!!!

[ocean canopy]

the game keeps saying buy and not play i have had this game over 3 years

[south hedge]

Worked so far, thank ye kindly.

[quiet summit]

[plain prairie]

@gloomy sandal Are you on the same internet? Still not getting mine 😭

[gloomy sandal]

Log in from the account on a different pc, I had same internet, and then log in from your computer and it will send new hardware code

[ocean canopy]

dont have 2 pcs

[gloomy sandal]

Get a friend, was getting my brother the game and used my pc

[plain prairie]

I still don't get the verification code on my laptop unfortunately

[quiet summit]

Same windows user?

[quiet summit]

You probably logged on with the wrong email address/account

[plain prairie]

@quiet summit I don't believe so

[ocean canopy]

????????

[quiet summit]

What am I looking at sir

Please crop the focus lol

[plain prairie]

I've had to do 8 capchas in a row. maybe i am a robot

[quiet summit]

LOL.

[coarse crater]

Probably the buy button

[quiet summit]

oh lmao

[coarse crater]

I've never seen that lol

[quiet summit]

Again, you probably logged on with the wrong email address/account - Or you were playing with a temp promo code key

[bold sable]

Anyone got any problems loading in as a scav been like 10min and still loading

[primal bear]

Just had a cheater on Shoreline Flying above the map with wall hack.

Headshot a buddy through a wall. while flying above. LOL

When will BSG fix that shit? use a reall anti cheat

[lofty mortar]

just bought the game downloaded the installed and now im getting this error

[quiet summit]

Have you reset your PC since you installed the launcher?

[lofty mortar]

now its stuck like that

[wooden crane]

is mit possible to not alow scav player with -3 karma or less to bann from scav becaus its stupid u cant even play normal no loot runs and than thes freakers come and kill u and they only lose 0.01 karma

they think 0.01 is nothing and thats the problem

[muted flume]

The only way you somehow get -3 karma is if you’re killing scavs and bosses and not doing a single car extract

[real scaffold]

My game lags at moments when I aim down sights and I have an optic, do you think there is any setting I could lower or work around to stop that from happening? It's really consistent on lighthouse but it happens on other maps as well...nothing else really causes any crazy FPS drops

[quiet summit]

What kind of optics? Like PSO 4x's? Variable scopes?

[real scaffold]

the one that pissed me off was a 2.5x just now, tried to aim at an enemy and game froze for a second or two and my character was just probably standing still and got headshoted lol, was really consistent happened almost every 2nd time i would ADS

[quiet summit]

Locate your exe file for Tarkov, and make sure full screen compat is off - As well as override high DPi scaling behavior

[wispy bay]

WOOH IM BACK

[real scaffold]

my screen mode is borderless right now in the ingame options, any ingame options you think i should look at, or should I do what you described through windows explorer?

[wispy bay]

do the thing Kwon said

[real scaffold]

@quiet summit is that good?

[quiet summit]

Also disable full screen optimizations

[real scaffold]

should the override behavious be permofmed by application or system? I appreciate the help btw

[quiet summit]

Whatever is default - It's what i'm here for~

[vivid briar]

tarkov down?

cant load into games

[quiet summit]

Are you having issues with your scav or PMC?

[vivid briar]

PMC

[chrome mirage]

For the "Swift one" can i do armored vest or not even that?

[quiet summit]

Are you having extremely long matching times, or are you getting errors?

[quiet summit]

No Armored vests also count as armor, what most people do is they load into raid anyways, and just drop the equipment before engaging

[vivid briar]

matching timeess

[quiet summit]

Wow quest reward for that has an armband? Interesting

[chrome mirage]

Yeah that makes sense, yeah Train hard

[quiet summit]

Map specific?

[vivid briar]

lighthouse

[quiet summit]

Yeah lighthouse is extremely popular at the moment - Do you have automatic server selection ticked on your launcher?

@vivid briar

If you have it on automatic, change it to manual, and select the servers under 100 ping. On previous wipes I had auto and changed it to manual with under 100, went from 7-12 minute matching times to 3-5 minute ones

[olive brook]

Hi , i just wake up and i opened my bsg launcher and i got banned for hack , but the problem is i dont hack and i think hacking is stupid ... i would really need help because i love tarkov alot and i dont want to pay an other 200$... i already contacted bsg i wait for an answer but im really upset because i dont hack and i never hacked... please help a man in need

[novel sinew]

anyone else having really bad ping after this morning today?

ping is just spiking outta nowhere

[grim magnet]

Werent they working on servers for like 24 hours?

[novel sinew]

yeah but they done now apparently

[iron lagoon]

Anyone else not able to download the launcher?

[left palm]

anyone get frame drops whenever the click something in the menu? like a trader or your character?

[iron lagoon]

Just got a new computer and it says the "captcha" cache is cleared and won't show up every time i try to log in

[prime marten]

I keep lagging out and my game crashing mid raid. Is this just me or is it others bc this is the only game that does it

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download

[quiet summit]

What sort of crashes are you getting?

[quiet summit]

Bans are handled through BattlEye, thus any appeals are also handled through there.
https://www.battleye.com/contact/

[quiet summit]

Yes it's normal to lag a tiny bit when moving from window to window

[prime marten]

Just crashes and server disconnects. I’m mid raid rn and dying bc I have no energy due to disconnecting

[quiet summit]

Yes what sort of crashes? Error codes?

[left palm]

ah ok thanks for the reply

[iron lagoon]

THANKS! Got it working

[slim spruce]

Great

[prime marten]

I don’t remember it happened once now I’m stuck at 4K ping and perma disconnected

[quiet summit]

Do you have manual server selection on?

[prime marten]

nevermind I figurered it out it was on my end. the wifi kept disconnecting and reconnecting mid sorry

[crude yarrow]

Still getting this since the wipe. How fix? Happening on every map except factory

[kind flame]

Got a question, is there any way to fix directional audio, idk if its an issue that im just having but audio coming from one place will sound like another

[dim vigil]

hey guys i was wondering if you guys could help me with buying a new cpu
im stuck inbetween getting a amd 5800x or a i5-12600k

[slim spruce]

intel this gen for sure

AMD will have something in a couple months probably though

@vivid briar no trading anywhere, sorry.

[sacred comet]

hey im getting extreme fps drops on every map when i get shot at or shoot at someone or a something like a grenade goes off my frames drop to 1 fps its this is seriously annoying i have died coutless times at this point anyone have any idea what could be causing it ?

[raven saffron]

is anyone able to unlift time restricted accounts due to logins/ IP changes? ive since reset password and added google auth. but im itching to play tarkov and dont feel like waiting another 22 hours

[slim spruce]

There is no way to skip those times. Sorry, friend.

[raven saffron]

quality

but why did i get max restriction at first?

i never got any failed attempts or anything along those lines. just a instant 24 hour lockout

[slim spruce]

It's a mystery for me.

No clue.

[raven saffron]

do you know if they recently updated the login security. to auto lock with a ip or HWID change? i game between 2 computers and i travel and game from the laptop. been playing for quite some time. and this is the first time thats ever happened to me

[sacred comet]

@slim spruce would u have any clue what could be causing this ?

[slim spruce]

RAM size?

[sacred comet]

16

its only eft that does this

[slim spruce]

add 16000MB of page file minimum and 20000MB max https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

Make sure it's on an SSD

[sacred comet]

ok thank you i will give it a shot

[silver mantle]

caught a cheater fly hacking, name ASG-Tiba

have a 500mb video i can send

[chrome kiln]

How can i fix this bugged quest?

please someone /w me

[flint locust]

you cannot we all waiting for a fix

[chrome kiln]

aight thx

[flint locust]

your welcome

[reef dock]

I have 2mil rubles and when I try to buy stuff from traders it says I have 0

any idea how to fix this?

I already restarted the game

[flint locust]

did you filled items?

[silver mantle]

theres a check box in a blue with the word" fill items", check it

[reef dock]

damn I'm dumb. Weird things I have to remember thanks to getting a new computer lol

[flint locust]

😄

[unkempt bronze]

guys whats the magic fucking pill that lets me create scav case? every time i construct it i get an error

[pallid needle]

Can everyone open support tickets on the site asking them to stop letting raiders 1 tap with bullets which dont do 1-tap damage. please and thank you

[brazen sparrow]

I keep getting authorization error upon opening game. has a 30 second countdown then it closes itself

[unborn kiln]

DID THEY FIX THE BUG WITH M4 CALIBERS?

oops caps been a week or so since i played so was curious

[fierce glacier]

can i pliz build my scav case in hideout? i have no space cuz of the items now

[quiet summit]

Haha that's good

[quiet summit]

Do you have an empty scav case in your stash?

[fierce glacier]

yes

[quiet summit]

And a full one i'm guessing?

[fierce glacier]

3 of them

[quiet summit]

I gotcha - Please enter hideout, hit [TAB] - click sorting table, move the three scav junkboxes containing items to the sorting table. Leaving the empty scav box in stash. Hit [TAB] again and click contruct, done.

[quiet summit]

They did fix some drops on some calibers yes - The 5.56 rounds are probably good now!

[quiet summit]

Did you get it fixed Dutch?

[quiet summit]

What's the error code you're getting? Have you gotten it fixed yet?

[fierce glacier]

thanks so much :3 cnt even imagine how many times i reopened game trying different things! cheers

[quiet summit]

Not a problem man! ^^

[rough ruin]

is there still issues on loading times or all is okay now?

[quiet summit]

They shouldn't be having too many issues right now - The game will be down in 3 hours though

[rough ruin]

okay cool. thanks!

[real scaffold]

I think 10:00 Moscow time is in about 6 hours 45 minutes from now

[quiet summit]

LOL I'm sorry i converted it backwards - ^

[brazen sparrow]

There was no error code, but yes, launched game like 5 times!

[quiet summit]

Yes meaning you got it fixed?

[unkempt bronze]

no

[quiet summit]

Do you have an empty scav case in your stash?

[unkempt bronze]

yes

[quiet summit]

Do you have only 1 other junkbox that is not full?

[unkempt bronze]

no some dude told me to take everything except what i need out of the first case i ever bought

[quiet summit]

So you have two empty ones now?

[unkempt bronze]

dude just tell me what i gotta do, this thing is so fuckin stupid

[quiet summit]

The fix is different depending on how your junkboxes here, i'm here voluntarily please don't get angry lol

You have two empty ones and no other junkboxes?

[unkempt bronze]

i have 3 junkboxes

[quiet summit]

2 containing items?

[brazen sparrow]

Fixed!! But yeah, just had hang time on profile data loading then it opened up a menu Saying auth error with a countdown and then self closed game!

[unkempt bronze]

i had 2 containing items, bought a third empty one from therapist

[quiet summit]

Ok enter hideout, hit [TAB] - click sorting table, move the two scav junkboxes containing items to the sorting table. Leaving the empty scav box in stash. Hit [TAB] again and click contruct, done.

[unkempt bronze]

ok that worked, thanks

[quiet summit]

Great

[lavish minnow]

Any one doing gunsmith part 6? i can help

[quiet summit]

🥇

[pallid needle]

has everyone filed their daily support ticket requesting that the market rep requirements be reduced ???

[quiet summit]

Haha

[icy slate]

yo how much time does it take for the battlestate support email to respond?????
Its been like 10 days already

[quiet summit]

From 5-14 days - I've heard people that have gotten a response in 3 days, some 28 days

[icy slate]

lmfao battlestate email support more like mail support

[quiet summit]

What issues are you having? Maybe i can help if it's not account related

[icy slate]

yes its account related

[quiet summit]

Sorry

[icy slate]

thx anyways

[quartz elk]

is there no category for anyone to post their streams/twitchs? got a billion other categories 😛

[gilded fractal]

anyone having trouble loading into scav run

cause ive been awaiting session start for so long rn

[slender olive]

i randomly got banned even though ive never hacked or played with a cheater, what should i do

[vivid briar]

fix your fucking game

cant believe i paid for this shit

[spare pasture]

i cant understand this situation, my scav case i cant construct , every time broke help me

[vivid briar]

empty junkboxes

[spare pasture]

no its game issues

[vivid briar]

yeah the servers are dogshit, devs only care about first time buyers

[spare pasture]

I'm installing it gives an error

[ocean wasp]

Hey so my budfdy just got the game and is having trouble installing it. keeps saying incorrect path. It looks like it may need to be installed on the c drive but he said his c drive isnt big ewnough

[spare pasture]

I gave my salary to this game can u fix that omg

[quiet summit]

You're having trouble with building scav case?
Do you have an empty case and several ones with items inside?

[spare pasture]

no i can building but game gives an error 10 times

[quiet summit]

Sorry? So you've built it already?

[spare pasture]

i try 10 times and that getting a bug

[ocean wasp]

does the game have to be installed on the c drive or is there a way around it?

[quiet summit]

So you are having a trouble yes? Do you have an empty scav case and several with items inside?

[spare pasture]

yes im sure

if u want i send video

[quiet summit]

Is english your first language? (I'm not trying to be rude)

[spare pasture]

no

it might be a little bad

[quiet summit]

Oh I see, please enter hideout, hit [TAB] - click sorting table, move the scav junkboxes with items inside to the sorting table. Leaving the empty scav box in stash. Hit [TAB] again and click "contruct", done.

let me know if you have any questions

[spare pasture]

bro omg i know

this is my 3 wipe , its game broke

[quiet summit]

Please follow my instructions.

It doesn't matter how many wipes you have played, this is a new bug.

[quiet summit]

Were you following what I asked you to do?

[spare pasture]

yes

after staying like this

[quiet summit]

Dming you

[unborn kiln]

spray a man with a full clip of 55a1 and didnt do shit. was like bruh what

[inland sluice]

new to eft, but im having problems with framerate, sudden dips and inconsistent all the time

[median ruin]

Gotta hit them in the right places still

[unborn kiln]

no armor 22 shots hit i did 300 damage with 55a1 to thorax and face lol

dude shouldve died in like 4 shots

[twilit tangle]

Guys do we know a fix for the "awaiting session start" error? I've even filtered servers but it's still happening. I haven't been able to get a Scav run going for a week

[lost grove]

same issue here, tried several times after multiple restarts

[unborn kiln]

sounds like moar pmc runs lol

[twilit tangle]

With the way I play I need a way to fund them PMC runs 🤣

[opaque gazelle]

Stuck in awaiting session start again for my scav run. This is the third time in 3 days

[twilit tangle]

Only thing I haven't tried yet is a reinstall, though I don't see why that would fix it

[lost grove]

this worked for me, thanks a ton

[quiet summit]

His was fixed too haha, he was a stubborn one though!

[fleet imp]

What setting is it to make it so flashlight don't blind yourself?

Coz whenever I try to use one it just blocks my sight more than it actually help me see

[quiet summit]

I would recommend you bring a flashlight into an offline raid, enable Post FX and play with the settings

Just hit Visualize and it'll be a live preview

Bruh are you promoting in a Community support channel? Wtf?

You're not even allowed to advertise your channel

[fleet imp]

Looks like it's only Interchange, suppose the lightning is completely fucked in the parking lot

[dusty ruin]

can someone help me i have a problem where i can hear everything on windows but i hear nothing at all in tarkov nothing in the menu nor in raids

[quiet summit]

Sure, do you have a sec?

[dusty ruin]

uh yea i just also tried to reset my pc so i’m getting back on it rn so give me a sec

[quiet summit]

Ok

Ring me when you're ready

[quartz elk]

can message every 60 seconds or can make a channel for people post their Twitch 1 time every 24hrs. whats so wrong with that?

[quiet summit]

Huh?

[glossy patrol]

i have a bug where my headset disconnects when the game starts loading loot

[smoky sundial]

anyone else stuck as first in queue?

[quiet summit]

Please restart your queue, bugged.

[quiet summit]

Your headset? o _ o

[smoky sundial]

ty 🙂

[quiet summit]

[glossy patrol]

ive tried restarting but it keeps happening idk ive changed headsets and it does it

[thin flume]

im having difficulty downloading the game

it keeps on saying 0 out of 0 mb

nvm we good

[long walrus]

I don't think this game has ever been as piss poorly optimized as it has been this wipe

Like holy shit. There's maps I would regularly get 100+ frames on that are entirely unplayable anymore

[hidden oak]

Is there a place to submit hacker reports, I have blatent evidence of two cheaters.

[hollow steppe]

Did they change something graphics wise today? My game looks different all of a sudden, darker

[dark badge]

Hello everyone, I recently bought the game and have been having issues with the loading times. Specifically loading loot. Sometimes it takes up to 15 minutes to load into a match. Does anyone have any experience with this issue that can offer a solution? I've tried a few of the solutions I could find online but none have made any impact

Map and objects load within the first 30 seconds, but loot always takes forever

[crisp depot]

Its impossible to put a flashlight on the saiga-9 right?

[lethal osprey]

Hi guys, does anyone know anything about official support? I've been waiting for help for weeks for correspondence

[coarse crater]

Lots of ak handguards fake flashlights

[coarse crater]

Put your game on an ssd if you haven't

You might just have long matching times

[dark badge]

Its definitely not long matching times, when I play with my friends they load in long before me while im still loading loot for another 10 minutes. The game is on an ssd. any other ideas?

[coarse crater]

How much ram?

[dark badge]

32gb ddr4 at 3200

[glass anvil]

can anyone help i had a house key and then the game lagged out and killed me so i lost everything please

[crisp depot]

I just lost a shit ton of loot to that ):

[glass anvil]

Ye I just love this

[loud sleet]

Hi people. I am not getting an email from the client to play the game. The client isn't sending a verification code.

My email and password are correct, and I can login to the website. But for the client, I can't login because it is requesting a verification code and it is not sending the verification code.

The log lists this:

2022.01.21 00:14:06.330 -06:00 [DEBUG] .NET->JS: LoginWindow.error({"exception":{"type":"UnauthorizedApiNetworkException","code":209,"data":null,"message":"Error on POST https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.11.1.1846. Authorization failed. API Code: 209. Status code: OK"}})

[orchid ember]

hey i was in alabs run and got a mesage saying servers going down in ten

did servers go out?

[untold lark]

I think so

I got kicked out and I have error 106015

[chilly quail]

Heyo i keep getting my mouse curser stick in the middle of my screen is there a fix i haven't been able to get rid of it pls help

[ivory arch]

@languid burrow Do we know if any of these backend updates will fix email issues?

[blissful glade]

Server maintenance has been anounced 1 day ago
It will last 3h

At least

[ivory arch]

I know this, all I'm asking is if this server maintenance will address email issues.

[ripe quarry]

My friend is trying to install tarkov but whenever he opens the launcher he gets an error saying

any fix?

[tame wasp]

Jeeze this maintenance bull has gone on and on and on... Silly really the keep claiming they have fixed and Finnished yet here we are, yet anouther 3 hours plus.

[orchid wasp]

so what time can we play again

[dusty shoal]

although you arent wrong, on the other side of the coin, it would be much worse if they simply did nothing.

[tame wasp]

This is true indeed.... True indeed

[crimson lance]

how much more time until servers are hopefuly back?

[dawn elbow]

Get him to install VC Runtime

Cant remember exactly what its called if it isnt VC Runtime but its required as its libraries are used almost everywhere

[ripe quarry]

cool thanks

[ripe quarry]

he says he already has them

[dawn elbow]

Tell him to reinstall them if possible. Then restart his computer. If both those dont work i’ll look up the error

Since access is denied I’d assume its because whatever program is managing his DPI is getting blocked.

now how do we work around that is the real question. I have absolute 0 experience with CefSharp so I’m pretty much utterly useless in this regard

[quaint oxide]

anybody know how long it takes to change email? outlook isnt receiving the email rn

[dawn elbow]

It takes a while to receive emails. Post here again in half an hour if you don’t get one, and of course, check your spam, check for any mispellings

[quaint oxide]

oh this is for my friend, i bought him the game and he hasnt received one from trying to log in on the launcher but the website seems to be sending him emails

[dawn elbow]

Oh I see. You or he should’ve received a code. Not sure exactly how it works but that’s the jist of it

[quaint oxide]

yeah like the one to verify or something, he already redeemed the game code i gave him but the one hes not getting is the one to actually log in on the launcher

authentication code on launcher

[dawn elbow]

No clue then. Wait for someone else (staff)

[junior coral]

First backend error. yay !

oh joy, second in less than 30 second from the 1st.. what is going on

And a hard crash of the game. That's it for me for the day. Good luck everyone ! ✊

[sterile harbor]

stuck on this screen

[crimson lance]

probably servers down again

[sterile harbor]

literally the moment I open tarkov... Servers down again?

[sterile harbor]

nvm I'm in

[wise spindle]

best way tp lvl after hitting 30?

[ripe quarry]

Can you please tell me how to reinstall them sorry lol

[sterile harbor]

stuck on this screen just a short while after I entered the game...

[split crypt]

server still not up ?

[sterile harbor]

it is but buggy

[weary wigeon]

Same! And this

nvm you cant see but the cursor is on the screen, i dont know how to fix it its so annoying

[cold igloo]

what

[median ruin]

🤨

[cold igloo]

ong when i went to labs offered 3 cards each just to get some loot and leave

not a scam bro

ye bro im not tryna deal with all that as soon as i said it u said you sound like a team killer thats a lie i just dont know labs wanted to go 1 raid and was going to give the rest of my cards to you guys for helping my scav rep is 3.9 so i get them alot

my b it came out wrong

[median ruin]

Me when baseless accusation

I’m fine, I just do think there’s a need to accuse people of stuff here, if something happens there’s always #discord-mod-mail. This is also community support.

[cold igloo]

ye bro i just wanted to go for some loot and give them away

kk bro :] finna make people think im a scammer when im just tryna go to a labs raid and give the rest away and wym a operator?

[median ruin]

Well mods can’t just be banning people if I say something like x just killed me. They need proof.

Operator = active and helpful or something

[cold igloo]

not to mention i get accused of trying to tk when i dident ask him abiout any gear i just asked if we can go and ill prob not know my shit and ill give them the cards for helping me

[median ruin]

No they ban for TKs

[tame pulsar]

servers die this morning? i feel like there shouldnt be a 22k queue at 6am

[cold igloo]

thank you thats what i said

this guy has no clue what hes talking about

[ripe quarry]

Where can I look for further assistance?

[tame pulsar]

ah is it to fix the dying server?

[devout nymph]

Did they shut it down for people joining? Stuck in que and nothing moving...

[tame pulsar]

lol we can only hope

[vivid briar]

so ive read about the q....but like is it stopped all the way because ive been 25k for the last 10 min

[devout nymph]

There not letting people in apparently. Something must be wrong again...:(

[cold igloo]

@devout nymph i cant load into a raid either so here we go again a month a this till they ' fix ' it and theres more problems

[devout nymph]

THEY OPENED THE GATES! LETS GO! Thank you nikita!

[vivid briar]

indeed lul our prayers have been answered

[nocturne shard]

anyone know anything about when they will allow email transfers again? still need to change mine lol

[junior coral]

since it will allow player to change the email for a fresh one and resell there account... My guess is never

[devout nymph]

how do we report cheaters? I have it recorded? Can I send it in anywherE?

or is it just the little report button at the end of raid? is there anything else

i honestly wanna quit this game. first game back after maintence and updates and i get cheated right away? What are they doing when they take down the game for hours?

Hey will I get in trouble if I broadcast my death live on twitch with it on loop?

[coarse crater]

What lmao

[devout nymph]

I wanna stream the bs I just had to go through first game back after these zillion updates and I wanna keep it on repeat all day.

[rough ruin]

did they disable voip?

nevermind

[wispy bay]

weeeeeeee

[dawn elbow]

Just by running those installers again. If they do nothing then theres no issue but if they do something there probably was an issue

[dawn elbow]

Google. Google is a computer doctor. He is not a real doctor however

[neon basalt]

how good is shotgun magnum ammo

[quiet summit]

Great

[quiet summit]

Is there something wrong with your current one?

[coarse crater]

Idk why you wouldn't be able to do that
Pretty pointless though

[nocturne shard]

yeah someone keeps breaking into it even after changing passwords to quite elaborate ones and putting multiple layers of protection on so i wanna change it
literally only has my tarkov on it now because its the only one i cant change

[unborn kiln]

servers take a shit or something? why is everyone asking if eft just died lol

[nimble sigil]

its been over a month now and i still got this ghost item bugthat everytime something happends to it my whole stash resets from when i started up the game.. anyone know how to fix this?

[unborn kiln]

wdym your whole stash resets? to like the original items you received and you lose everything else or?

[nimble sigil]

i just resets to when i started up the game.. so if i equip armor and weapons and stuff and buy some ammo.. then the bug happends and everything just gets back into place from when i started up the game

[unborn kiln]

does it say something like error 228 cant move item or some shit? if so close the game out completely close the launcher too re open it check integrity in the launcher and restart tarkov and it MIGHT fix it

[nimble sigil]

i tried that already

and its that error ye..

[unborn kiln]

out of my field of expertise then sorry pimpin, i had the same issue for about a week and it magically fixed itself after checking for updates and integrity checking it

[quiet summit]

Ah, yeah it's been disabled for a good minute - You're unable to activate 2fa Auth on your phone? Also try and change the password from another device ; could be a keylogger?

[quiet summit]

Is it error 228?