community-support

[slim spruce]

gpu-Z would tell you the specs of the card.

It's the desktop version

[willow whale]

disappointed gbut not surprised, not like i could see shit on a laptoop screen anyways

[warm sand]

my game likes to stutter alot, anyone know why and how i can fix it?

[limber dirge]

hey could any1 help me with the instalation of my game?

[azure depot]

any fix for the tarkov going super gray w radeon cards

[slim spruce]

What's the problem?

[slim spruce]

It's a game bug.

[fresh bay]

Damnit are you kidding me?! Thanks for the update man they haven’t replied to me yet. What a joke, stole our $100, didn’t give us what we paid for, and now want us to restart our accounts a few weeks after wipe? Going to lose all my progress I’m almost level 20. What a joke. This is the last time they will be getting any of my money.

[deft rock]

Regarding the Email authentication problem, I just heard from the support.

They told me exactly everything that you can read on their homepage. As if I have not checked my spam folder or whitelisted their E-mail adress
They propose that I contact my email provider regarding this issue. I guess they will not fix it manually for me or any of us at this point. It is a letdown and a disappointment

[orchid vector]

hallo i have not bought the game but 100% plan to im just wondering if there is a way to pay in GBP rather then euros as that is the only currency i see on the site and cant seem to find an option to change this

[full wren]

you need to request an email address change. They are really slow, but might be faster then waiting for a fix

@deft rock and you need to send some stuff with it. payment order, account creation date, account name and changes, old and new mail address, your ip

[junior rampart]

how?

do they seriously not have a fix for it? I can't even reach support.

[full wren]

send a mail at [e-mail]

[slim spruce]

Paying with a credit card it may convert for you automatically.

[junior rampart]

Still waiting on a response from them from 2 months ago.

[full wren]

idk when they will fix it. we are all waiting

[junior rampart]

fucking irritating

[orchid vector]

so im assuming my paypal with a linked card will work just fine? and is there a type of upgrade system as i will start with standard edition and potentially buy some of the more expensive ones

[slim spruce]

Couldn't hurt to try. The bank should convert automatically.

[fresh bay]

If I email bsg support can they reset my account manually for me before Jan 2nd? Because waiting until the 2nd to reset my account to get my gamma and upgraded stash doesn’t sound fun

[tepid hearth]

I'm the same I have a gpu and everything

[deft rock]

Thank you for providing that information. I will however not likely be doing that.

It is ridiculous at this point

[junior rampart]

Absolutely. They need to get on top of this. An absurd amount of people cant even get as far as logging in to the website

[full wren]

i know. but they didn't give any info about the verification problem. so.. what else can we do

[tepid hearth]

I don't think soo, you could always try but they told me I had to wait til the 2nd

[coarse osprey]

Does extracting with a pm as a scav doesnt give reward anymore?

[wanton zodiac]

anyone having the issue where when you accept or turn in a quest it takes like 30 seconds to register. or if you click ready on a raid it does the same thing?

[tepid hearth]

Yes, I had it earlier just presumed server lagg

[wanton zodiac]

or items doing the same thing when moving them in your stash

[wanton zodiac]

so something i cannot fix?

[tepid hearth]

I dont think soo

[wanton zodiac]

okay thanks

[arctic sierra]

okay so tarkov servers getting fucked again?

[restive badge]

the point is iv got one email with auth numer aut of 100 times , just it was to late and code was already spammed few times so the problem its on theyr end also every other mesage other than that from balestate iv received with no problem

[formal sail]

Is the negative rep for the people who finished chemical 4 before the fix really not being given back? Already stopped playing this wipe because of it

[fading yew]

anyone have crashing issues trying to load pmc and scav on lighthouse and only lighthouse? every other map works fine for me, but every time i try lighthouse the game crashes and locks up my pc

[deft rock]

Do you know, why they have to know the IP?

[full wren]

Of course it is. The problem is here since more then a year. They just never fixed it. I told them already nearly a year ago.

[full wren]

No, they just wrote me today that they need the ip too

[native abyss]

are the servers being slow again or is it me

[grand tangle]

hey for the factory map purchaseable from therapist, it says there are a lot in stock however it also says its out of stock, not sure whats going on there

[deft rock]

I am so put off at this point, I really am not sure if I want to get back in this game

[broken charm]

everything is slow for me, buing items etc

[modern tiger]

is anyone willing to help me unlock jeagur through the quest?

[sly fox]

my rig disappeared lol https://streamable.com/eug2e4

[broken charm]

restart your game, should help

[restive badge]

+i mean we spent 50 euros on nothing... and they r not even sorting this out ffs

[hearty wasp]

Items are lagging hard when you move them in your stash

[deft rock]

IPv4 or 6?

[native abyss]

heyo whats the easiest way to get a docs case

[full wren]

2ip. io . go there. thats what they told me

[hearty wasp]

Therapist Lv. 2

[native abyss]

appreciate you.

[brisk elbow]

Servers slow for anyone? It's been lagging in the menu moving stuff around and random menu errors

[broken charm]

yeah

[mortal pawn]

Looks like they resolved the fog/rain issue for AMD GPUs?

[junior acorn]

why do i keep getting d/c due to poor connection when the ping is less than 60

[mossy berry]

\

[junior acorn]

and traders selling and buying takes like 2 minutes to register

[dusky scaffold]

What does the operator tag mean on the discord?

[plucky gulch]

an issue ive noticed from long ago and i dont know the cause of, what the hell is with the screen tearing and artifacting i only get when playing tarkov

[shy moss]

My game has been crashing in the menus, lately whenever i play tarkov my computer just crashes, my screen freezes for about 2 seconds and then my pc just fully crashes. it only ever happens in the menu and i really need to know if anyone else has this problem

[eternal burrow]

anyone know how i can get a verification email to send?

[halcyon cairn]

hey guys! I am just wondering if there will be a free christmas weekend or maybe a sale or something similiar? would like to play with my friends but a little too expencive for me at the moment. Game looks very interesting though!

[deft rock]

I tried everything I can think of at this point, none worked. So probably you can’t do anything to get an email to be send to you

[worldly dove]

i cant sell my mpx on flea wtf is this shit?

[deft rock]

Support didn’t help either.
The only way I can think of is the way @full wren supposed

[deft rock]

This way of manually letting your e mail be changed by the team

[gilded sand]

is farming part 4 worth it?

[full wren]

if you don't get it from launcher or website, there is nothing you can really do. you can request a mail address change or wait for a fix.

[humble oxide]

gunsmith pt6 fix? anyone know?

[quiet elk]

i cant even load in just keeps crashing

[worn patrol]

Howdy, I tried to reinstall my game today and when I clicked on the install link that I got in my emails I instead was sent to a error page and its made it impossible to download the game again. anyone able to help cause its a pain in my ass rn

[hollow mica]

guys i think i'm going insane, game keeps freezing when entering combat and i can't find any fixes online.
ryzen 5 3600 16gb ram gtx 1660

[quiet elk]

dude i cant load in past 20% when loading a map it just crashes and freezes

[worldly perch]

I guess if i got killed by either a hacker or possible HEAVY server issues then im not getting my stuff back, right?

[hollow mica]

(yes, game's on ssd)

[slim spruce]

Take the ammo out. It has banned ammo in it.

[slim spruce]

No

Sorry.

[worldly perch]

But what the hecc even happened

[abstract hollow]

servers need to restart tehy are being laggy as fuck right now

[worldly perch]

either a hacker can just give you heavy bleeds and stuff, or the scavs kept shooting me without eye contact without even shooting me

[unborn kiln]

was there a kickstarter for this in the early stages of the game? played since release and never thought to ask

[quiet elk]

id like to know why i cant load in

was working fine before 12.12

[mossy fjord]

I vote to restart servers

[dreamy imp]

servers poopy

[wispy marlin]

so any updates regarding not getting verification email issue? I haven't been able to login to the website or launcher for months..

[grave coral]

cant load in awaiting session start forever never had this problem before i restart my game restart my pc clear the cash clear the temp folder only thing i havent done is delete and reinstall can someone please give some fix or are the servers just fucked? my friend is able to play fine I payed $40 for a game i cant fucking play i need some support

[full wren]

maybe request a mail address change if you don't wanna wait for a fix. we just talked about it if you scroll up

[grave coral]

how do i contact the support team

[wispy marlin]

I just joined the discord, so I didn't see you guys talk about it. I emailed their support, but haven't gotten a reply in weeks for an email change or anything for that matter.

[full wren]

"you need to request an email address change. They are really slow, but might be faster then waiting for a fix. you need to send some stuff with it. payment order, account creation date, account name and changes, old and new mail address, your ip"

[slim spruce]

What for?

[worldly dove]

ahhh i see thanks man

[grave coral]

i cant play the game im forever awaiting session start

been like this since yesterday

and i been posting in here and creating support request and noone is giving me any answers

[thorn crown]

why is the server so slow? is anything going on?

[robust gorge]

seems servers are shitting again

[grave coral]

all i wanna do is play the game i payed for

[fallow basin]

all had tons of lag?

[gusty rune]

I dont no why but its giving me the same daily tasks from yesterday and it wont let me start them either

[vivid briar]

Anyone having an issue with moving stuff? Just takes ages to move shite

[fallow basin]

yeah, a lot of lag, maybe ddos

[vivid briar]

So annoying...

[elder schooner]

why is the game so laggy right now, it takes ten years to buy anything and same with packing mags

[nova burrow]

servers are shitting themselves

[olive roost]

Is it normal that it takes a long time to put ammo and sell things?

[prisma lodge]

Servers are being useless again

[nova burrow]

no its not normal, data base overload again

[olive roost]

Damn that sucks

[humble island]

@atomic field you still playin tarki?

[vivid briar]

The servers are overloaded right now is my guess, just wait an hour or two for them to fix it

[quiet elk]

I get to here and crash

[robust gorge]

can anyone else not accept quests?

[quiet elk]

I feel like my issue is more important

[slim spruce]

Known issue

[robust gorge]

ah okay thanks mate

[quiet elk]

Anything to do with my issue

[restive flax]

well I cant complete it and gave the document to therapist....restarted the game a bunch of time

[slim spruce]

Please submit a bug report

In the launcher.

[covert estuary]

The game slow for anyone else?

cant buy shit right now

[slim brook]

I'm getting error 228 when fixing or reorganizing my stash, whenever I move some items around i sitll get it, anyone know if there is a fix to it, i tried reinstalling, verifying integrity, clearing cache, selling guns, clearing a lot of my stash and nothing

[sterile scaffold]

loading profile data for me, anyone else?

[slim spruce]

Might be because of server issues now.

[slim brook]

I really hope so it has been doing it since yesterday you think I should just wait it out then?

[opal kestrel]

having 400+ping nice servers

[sterile scaffold]

every time i write a goddamn problem in this channel it fixes itself

[keen basin]

does anyone have a problem with loggin in?

[robust gorge]

yea took me like 2-3 mins

[keen basin]

my father is trying to but it says that it doesnt regonize his e mail

[slim spruce]

What error?

[keen basin]

no error number locked him out and he cant get in

[slim spruce]

Any error message?

[keen basin]

it just said error loked him out and doesnt let him log in

[dapper root]

help i just lost my belt combo after trying to put my items away that was in my sorting table

[fathom summit]

the flashing happening to the pile of meds happens to other items when i move them around, is there a way to fix this?

[dapper root]

my game just gave me like 10 errors

[slim spruce]

I need an error message or something.

Is there a timer counting down?

[keen basin]

no

[slim spruce]

@keen basin Send a screenshot with any personal info censored

[vivid briar]

Any1 got a promo code for tarkov?

[slim spruce]

Are no promo codes. There might be a sale soon at New Years, but not confirmed.

[vivid briar]

im trying to buy the Eod it says 75 euros but taxes plus "25 euro"

[keen basin]

We have done de caphte multiple times

[slim spruce]

VAT is not something BSG can control.

[vivid briar]

yea ik

[slim spruce]

click the white box next to "I'm not a robot"

[vivid briar]

but 19% vat is alot

[keen basin]

already did that its almost like it doesnt his account

[slim spruce]

If it doesn't check it makes you do a captcha.

[dapper root]

can someone help me

[rose spoke]

I can't even sign into the website rn. I haven't gotten a email from them. Is there a problem using outlook? Anyone else having this issue?

[dapper root]

with my belt combo just being gone

[vivid briar]

Is lag still bad?

[sterile scaffold]

jeez everything's so slow in the menus

[keen basin]

did it then says that its the wrong email or password

[sterile scaffold]

also what happened here

[vivid briar]

please fix the fucking servers

[dapper root]

can someone help me

i have a cilp of my items going away

[sterile scaffold]

it appears i got the same tasks i had yesterday

[alpine mortar]

Am I the only one who's inventory is laggy af? like 4 or 7 second delay after buying/moving something into or out of your inventory. My brother also has this problem

[dapper root]

yes

[alpine mortar]

okay thank you @dapper root

[dapper root]

i just lost my stuff cause of it my belt combo just left after trying to tranfer my crap into my loot i was a scav

[covert estuary]

Servers having issues for anyone else?

[vivid briar]

everyone else

[covert estuary]

Cheers thought it was my dog shit internet

[stone linden]

so uhh, i was buying stuff for my hideout and spent proably 30k out of my half mil, then restarted app now im down to 45k

[vivid briar]

No its Nikita's dog shit internet

[thorny tiger]

yep , im already waiting 7 days

[alpine mortar]

spanish servers are running on windows95 atm

[stone linden]

idk if all the failed attempts at buying stuff glitched becacue the lag or wha

[alpine mortar]

it happened to me to. Sign in through TOR explorer. They work on some countries but not some others.

[sterile scaffold]

oh noo its getting worse

[frozen trench]

have they fixxed the amd bug?

[rose spoke]

They don't do jackshit to help do they

[flint cape]

Still no ETA on the email verification huh? We just gonna continue ignore the problem

[alpine mortar]

dont text me through dm dude. I wont answer there. search for TOR in google, its an internet explorer but that uses vpn so you can see the website as if you were from another country. I had the same unusable website untill i used tor to get in through germany.

[thorny tiger]

couldnt you come in to launcher etc to?

[dapper root]

ima just get off and do hw

[alpine mortar]

I just changed from spanish to german servers in the server selector before joining the game and the incredibly slow inventory is fixed. It seems like some servers are trash at the moment and you just cant use them. So basically, at least in spain, website + game servers are experiencing incredibly slow performance. If you're experiencing the same issue just change servers from the server selector in the launcher. Nikita pls fix spanish servers

[waxen spruce]

anyone else getting this error? trying to accept operational task

[hushed sandal]

servers havinbg some massive lag problem today or is it me? like stuff spinning wheel of death none stop when using mail or anything from flee etc

[stone wren]

severs dying rn

[alpine mortar]

read my previous message. TLDR switch servers in server selector before joining

[hushed sandal]

Clearly because this spinning wheel stuff is annoying AF been going on all morning

[alpine mortar]

germany works fine, i dont know about other servers you will have to test and try

of all the games I know tarkov is the only one that every time i play every few months there is always some kind of problem smh

[vivid briar]

Where can i have a Labs access keycard?

[quiet elk]

i love how i keep getting completely over looked.

[alpine mortar]

swap servers

[quiet elk]

if that works i will send you beer money

[glad leaf]

yea dude its crazy, its been a week

[alpine mortar]

sure hahaha

[little gulch]

sure

[latent trout]

I literally cannot load in to a raid just now, get kicked and my game crashes to desktop, anyone else having this issue? Only started when they brought the servers back online yesterday.

[distant iron]

does anyone know if chemical part 4 is fixed?

[summer zinc]

everything is slow af, is that servers or is there a fix to it?

[summer zinc]

it should be, i didnt have an issue with it

[distant iron]

ur rep isnt tanking into the negatives?

[remote ibex]

@distant iron its fine to do

[distant iron]

thanks

[jagged inlet]

I cant move a damn thing in my inventory with out this popping up

[dapper root]

same

my stuff is gone i need tech sopport

[jagged inlet]

looking the announcements it looks like they know this is going on already so hopefully soon it will be fixed

[orchid ember]

i started getting dupped loot becasue of likea time delay with equiping gear

[junior acorn]

this wipe is brutal, connection issues, server outages, infinite load times, when the hell they going to improve the servers and bugs instead of adding new content on a broken game

[slim spruce]

Can you confirm they are duped and send in a bug report?

[orchid ember]

took me 22 mins to find a match

i already did along witha few other buggs i encountered

for me the loot that was duped was the class 6 vest from factory boss guy

i equiped it and it was showing like a laoding process and then i see it in stash and on my character

[slim spruce]

Can you send me the ticket number of the item dupe?

[orchid ember]

let me see how do i go back to previous ticekts

[slim spruce]

https://www.escapefromtarkov.com/support/contact

[orchid ember]

Backend error: HTTP/1.1 503 Service Unavailable
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<head><title>503 Service Temporarily Unavailable</title></head>
<body>
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<hr><center>nginx</center>
</body>
</html>

actaully i dont htkn i reported the gear dupe i know how it happened tho

[slim spruce]

Can you do it again then send in a bug report?

[orchid ember]

not something i can redo but under the right circumstances i can repeat

[slim spruce]

Usually it's one specific item doing it

[orchid ember]

ok i can try again i still haev the vest i sold the duped one i belive because i was cleaning out nmy stash and i still had my vest

ill try and recreat and just screen record and submit

[rich sinew]

any update on verifications?

[tired elk]

One message removed from a suspended account.

[rich sinew]

yea well i cant even login to the website because of it

[cedar pier]

+1 to this- day 7 since the wipe closed me out of tarkov and i still am not receiving verification emails

If you can't get the verification, you cant log into your account on the website to change your email address or performan anything else, including submit a ticket

No email response from BSG support, not public announcement that they are awar of the problem or working on it

[thorny tiger]

SAME MAN

[rich sinew]

a week with no response on emails.... sounds like bsg

[thorny tiger]

only respons is you should contact email provider

[rich sinew]

email provider said its on bsg

[glad leaf]

yeah my provider said the same

[thorny tiger]

Same

but they say send me proof i do but nothing happens

[cedar pier]

I planned to buy EOD edition this patch and have one last hurrah of fun with a friend before he has his first child, and here we are 7 days later missing out on the best part of a new wipe

[thorny tiger]

Im really thinkin to buy EOD again but is so ridiculous

[cedar pier]

I refuse to spend any more money on this company, its not professional - at least publicly let us know you are aware of the issue and are working on it

[rich sinew]

i refuse tp buy again

[cloud coral]

eod not worth

[thorny tiger]

Me to but the motivation to play again is high

[tired elk]

One message removed from a suspended account.

[cedar pier]

but if we buy we are rewarding them for not doing a good job

[rich sinew]

i gaurantee other peoples support tickets and emails get responded to. they are likely told to ignore any about verification

[tired elk]

One message removed from a suspended account.

[thorny tiger]

Listen , some people just can change their email , and we cant why...

[final rover]

EOD have had it since it was available to buy

[rose frost]

Does EFT know about the invisible Rogues bug on Lighthouse?

[jagged inlet]

anyone else wait 8 min to leave a raid?

[open flax]

operational tasks now not being accepted

[royal summit]

Hey my daily quests started stacking up rapidly, i am at 8 daily quests right now!

[formal sail]

is that bad for some reason?

[royal summit]

I have a screenshot its kinda silly

Its not bad at all but its unusual, i don't know who i should contact

[formal sail]

No one bro just grind them out and get unethical amounts of xp like me

[royal summit]

XD

Still i think someone should take a look at this cause its bugged

[thorny tiger]

Can some def say something about verifcation issue?

[fathom forge]

does anyone have server connection lost issue?

[thorny tiger]

@grim hatch Verification code? Status?

[hollow delta]

Yo anyone know what to do if a quest just goes missing?

[arctic nexus]

a whole week and i cannot login nor reset my password BSG cannot find my email, yet it states whenr egistering that an account already ahsm y eamil

[royal summit]

Check it out lol, i've just submitted a bug

[junior acorn]

cant get rid of the ak stuck on my screen

[slim spruce]

clear your cache in the launcher.

[mighty merlin]

does anyone know how i can fix this?

[arctic nexus]

Im still getting a 206 error despite my email existing on my account

[slim spruce]

see here about the battleye error https://www.battleye.com/support/faq/

[ancient burrow]

getting around 2 fps in all screens, havent loaded a game yet. is this the bug they are talking about in the launcher?

[errant peak]

One of my friends is curious about Tarkov and wants to try the game before he buys, are trial keys still a thing?

[wispy shore]

For some when I boot up Tarkov and reach the main menu the FPS is near 0 ... was playing the game yesterday without seeing this issue.

[ancient burrow]

Okay, im not alone at least. GPU?

[wispy shore]

RX 470

[ancient burrow]

Im on amd as well

i wonder if its related to the glitch last night w/ the rain

[native abyss]

when do we unlock farming part 1

[wispy shore]

maybe, I noticed someone earlier saying that issue was fixed

[vapid fulcrum]

devs really hate AMD users huh

[wispy shore]

Double check your drivers ... I just did a updated and it's fixed the FPS

[vapid fulcrum]

2 days and the game breaking problem with AMD hasnt even been acknowledged, let alone hotfixed

[raw salmon]

Any solution with infinite loading screen after match?

[arctic nexus]

does anyone know of a better way for me to recover my account?

ive sent 2 emails at this point with no response a week apart

[tranquil trellis]

did anyone else get a weird error code flash on there screen and disappear instantly?

@slim spruce Is cursing in voip bad, or just things like racist slurring?

[slim spruce]

I'd say be good and don't say bad stuff. Thanks.

[tranquil trellis]

aight

[quiet elk]

i swear this game gets more broken each time

[slim spruce]

Don't post those errors as they have your IP in them.

[quiet elk]

ah

well the game is broken and i wish i could get my money back at this point.

i literally cannot load into any map i keep crashing

[sterile scaffold]

its just the servers taking a dump, check #eft-announcements they're working on it, calm your horses everyone

[frozen trench]

What about the amd glitch 😦

[fluid viper]

its been about a week and they still havent fixed the verification code? i dont know if its just my email

[quiet elk]

The severs taking a dump shouldnt crash my game when I try to load into offline

[thorny tiger]

its my email to man, they dont do anything about it

[quiet elk]

It was literally working the other day

[fluid viper]

yea its crazy i know it wasnt me but you would think they would have fixed it by now

[quiet elk]

Before this patch they put out

[fluid viper]

it makes no sense for me to uninstall the game if they dont even send it on the main website

im sitting here like 👁️ 👄 👁️

[thorny tiger]

Same

[normal crag]

What can i do to increase my frames to stay above 60fps consistantly

i did the manage 3d settings and everything youtube gudies say

and here i am running with a ryzen 9 3900x and a 3070 running the game like shit

how am i supposed to fight when i play a slideshow

[dapper wave]

thats strange, r2600x / rx 580 70-90 fps

[normal crag]

thats why im confused

[coarse crater]

i have a ryzen 7 and 6700xt and my game runs around 90 fps on all maps but lighthouse

the optimization is weird asf, sometimes better specs do worse

[dapper wave]

nah thats not a good explanation

[dapper wave]

how much ram

[normal crag]

32gb

[coarse crater]

lol

[dapper wave]

tf

[normal crag]

indeed

[dapper wave]

ssd?

[normal crag]

m.2 ssd

[coarse crater]

the developers hate you in particular

[keen ridge]

Anyone keep disconnecting after loading into raid?

[normal crag]

my friend with a 1070 is running this game better than me

[coarse vault]

has anyone else had the issue when downloading the game, the launcher will refuse to use the folder it automatically choses. Making it impossible to download the game lol

[normal crag]

i wish a bsg crew memeber can explain it to me

[dapper wave]

have you tried using process lasso to disable multithreading

[plucky gulch]

mechanic is not taking my aks74u even if it fills the requirements

[normal crag]

process lasso?

[plucky gulch]

oh its the aks74UN not the u?

[normal crag]

is that in the 3d manage settings in the nivida control panel?

[vivid briar]

wasnt there someone you could give your GP to, and get guns?

[coarse crater]

#weapon-modding

[dapper wave]

no it's a 3rd party cpu monitor program that forces settings that tarkov doesn't enable properly

[pure tulip]

if I die with a vortex ranger 1500 rangefinder will i loose it?

[dapper wave]

you put it in the compass slot, no if it's in the compass slot

[humble notch]

anyone else having issues with not getting the verification code ??

[deft bramble]

My game is stuck at 0gb download, anyone know why?

[molten cypress]

Scav with no gear???

[normal crag]

thats no scav thats a chad

[cedar pier]

Can anyone help me try to find out if BSG knows that verification emails are not sending? They have made announcements about other issues but they have not said anything about verification emails

[rich sinew]

they know.... "there working on it"

it will be fixed when the game releases lol

[cedar pier]

in the year 2028

[thorny tiger]

For people from verification code, i got 10 people that already waiting 6 months

so im going to chargeback

[cedar pier]

I was able to play EFT the day before 12.12 patch

[thorny tiger]

I was able to play wipeday

[cedar pier]

but as of the 12.12 patch i cant get verification emails and cant play

[thorny tiger]

Just do an charbeback on your account you will get your money back

[celest path]

Is support not working for the holidays? I'm literally one message away from them changing my email so I can play and they just stopped responding.

[thorny tiger]

hahahah same man, what was the last message you wrote?

The proof of contacting provider service?

[celest path]

I sent them all the stuff they asked for: email, purchase etc...

[thorny tiger]

En what was your problem?

[celest path]

no verification to change email

[thorny tiger]

Jep same , how long are the already not answering?

[celest path]

almost 2 days now

If it was more then 1 message a day, it probably would've been resolved, but time zones 'n shit

[vivid briar]

mechanic

[plain flare]

I have a question, the translators in this game does work via localise.biz ? or another platform ?

[deft bramble]

but when I download it, it instantly takes up 10gb on my drive

[slim spruce]

The game still needs optimizing

[normal crag]

i know

[molten cypress]

All is good though because BSG apologized for the inconvenience

[fallen zealot]

does this mean i lose my items?

I did 😦

[normal crag]

lol

[idle nest]

Every raid I try to join I just get stuck on Awaiting Session Start - PMC or Scav.

[limpid moth]

Is it true that the P90 rounds SS190 are about twice as fast as the SB193, which should be around 300m/s ?
I checked the ballistics wiki and it says that htey both have the same speed, at somewhere around 700 m/s. Is this info wrong?

[idle nest]

Close out and re-open and it says I'm in raid. Try to re-join. Same thing. Waited an hour. Still the same thing.

Clearing cache and doing Integrity check now.

Still says I'm in raid after almost 10 mins. Lets see if that changed anything.

[torpid scarab]

how do i get access to gunsmith part 2?

[hoary iris]

if u team with someone can they just kill u right off the bat?

like before u load in on PMC

[formal sail]

My trader rep is still in the negatives since day one. BSG fixed other big streamers rep, why aren't they fixing ours? Do we have to contact support directly? Just curious need it fixed to progress any further

[idle nest]

I mean yeah. If they load in first, they are going to see you load in and can shoot you.

There is no spawn protection.

[hoary iris]

i just thought it wasnt allowed cus we teamed before anything started yk? like the lfg

[slim spruce]

lvl 11

[junior acorn]

@slim spruce are the Devs aware that the Raiders are doing USEC voicelines right now on reserves?

[dapper wave]

sessamy if you are in contact with someone bsg please ask them to investigate the arm / weapon sway stutter that can be noticed by mouse turning quickly

[slim spruce]

There are USEC raiders. Not a bug.

[slim spruce]

What do you mean?

[junior acorn]

theres usec raiders on reserves???

[dapper wave]

it's been unaddressed for years, it doesnt matter the hardware or graphics settings, it looks like the arm / weapon sway animation is locked to 30 fps

[slim spruce]

raiders are USEC or BEAR

[slim spruce]

Can you make a video?

[junior acorn]

oh ok

[dapper wave]

no but i can link one displaying what i am referring to

[slim spruce]

Ok

[idle nest]

Fixed my own issue by rebooting my computer.......shoulda started with that...

[desert zephyr]

Guys i have a question, can i get banned in the game cuz of my nick Nikita-Buyanov ?

[slim spruce]

No

But they might make you change it.

[desert zephyr]

Probably ll do that, earlier i got banned on the official RU discord, from that's reason

[slim spruce]

[craggy dove]

Sess is there any updates on teh yahoo authentication key not sending?

I'm not seeing much and I really wanna play

[dapper wave]

these are 2 videos showcasing what i am referring to but you have to pay close attention to how the gun / arms look when turning, it looks like the anti-aliasing is lagging or something: https://youtu.be/5JbLixBbag8?t=40 and https://youtu.be/1-yOmEVoVag?t=46, this has been present for years and gone unaddressed please i beg you to ask BSG to at least look into it

you can also find numerous reddit and tarkov forum threads via google discussing this matter with no present solutions

[slim spruce]

Looks like fps issues are causing tearing

[dapper wave]

it looks like it yes but it's not fps, the game runs fine it's just the specific animation for the arm / weapon sway

i have been trouble shooting this for years and there's no hardware or graphical solution it's something more inherent to the game

[slim spruce]

I didn't really see anything that stood out to me.

[dapper wave]

oh the vids didnt time stamp on the 2nd vid watch from 0:45

[slim spruce]

I still don't see it.

[dapper wave]

fullscreen, the edge of the weapon looks like it's clipping through the movement when mouse turning left and right

it's like during the sway it bounces, but the animation of the bouncing is running at a lower framerate then everything else, so when you turn quickly it's more evident

and something that highlights this is the reloading animations do not suffer from this issue, it's purely related to the animation of horizontal mouse movement

[mighty harness]

Hey guys, could someone tell me what settings are right for my setup since the last patch I cant get over 50 fps and the game feels soo choppy its unplayable

i5-4460 3.4ghz
GeForce 1050 TI 4GB DDR5
16GBs DDR3
SSD

What do I put more load on, my cpu or gpu?

I did just about every fps boost guide there is

[dapper wave]

16gb ddr3 does not run eft well and you need a system upgrade to ddr4

[slim spruce]

Are you sure you are on DDR3?

I don't think that processor supports that.

[mighty harness]

So ram is fucking up my fps?
Yes 100% sure its ddr3

[slim spruce]

DDR3 is bad. Also, I'd get a GPU before CPU

[dapper wave]

yeah i upgraded from a 16gb ddr3 build to a 16gb ddr4 sys and the difference was quite significant

[slim spruce]

Yeah that processor is ddr3 only

weird

You might actually want a whole new pc

[dapper wave]

eft was bottlenecking my ddr3 ram to 14.5gb/16 it's basically unplayable

[slim spruce]

To get a graphics card you're gonna have to buy a prebuilt

I'd suggest prebuilts on newegg

[dapper wave]

gpu isnt necessary

[mighty harness]

is there even a motherboard that supports ddr4 and has a 1150 socket?

[slim spruce]

ddr4 doesn't work with lga 1150.

[dapper wave]

no

sessamy plz ask bsg to look into it plzplzplzpz >.>

[mighty harness]

welp, gonna have to wait then till I save up for a whole new setup

[slim spruce]

Everything nowadays even on the low end is lga 1151 at the least

[dapper wave]

gpu isnt a necessity, im using an rx 580 and gfx isnt an issue, but something with 6gb vram and a ddr4 sys will do u better

[mighty harness]

I was hoping there was something I could do in the meanwhile to make it a playable experience

[dapper wave]

mate i played eft on a ddr3 sys for like 2-3 years and it was the biggest mistake of my life

[mighty harness]

but before the wipe I had 60fps most of the tme

[dapper wave]

the only thing you can do is turn everything to low or off and turn off every background program / app and avoiding CQB PvP

[mighty harness]

Tarkov uses around 12 out of 16 gbs for me

[slim spruce]

You could look into buying a used 6700k prebuilt on ebay and that would be a good upgrade for cheap-ish. Probably won't have a graphics card.

or even 7000 or 8700k

[mighty harness]

it doesnt cap out and I run a ram cleaner progeam

[dapper wave]

have you tried reinstalling your gfx driver

[slim spruce]

With everyone upgrading to 12900k you might could find some good deals

[spring ridge]

Can anyone confirm or deny the amd bug has been fixed?

[slim spruce]

I don't know yet.

[mighty harness]

the gpu driver?

[dapper wave]

havent experienced it yet and im on a full amd sys

[slim spruce]

Not all AMD users have it.

[dapper wave]

knocks on wood of AK

[slim spruce]

AMD GPU btw

[spring ridge]

Yeah, I run intel with an amd gpu lol

[dapper wave]

rx 580 with 120mm noctua fans btw

[buoyant pulsar]

Will the HDR setting be accessible again please? The ads destroy the fps

[slim spruce]

hdr?

[buoyant pulsar]

There was an .ini file in you document folder, and if you set hdr to 0 the lag when ads was gone, with 12.12 the .ini file is gone

[slim spruce]

ini files are now in C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And named differently

[eternal burrow]

Hey @slim spruce how can i get a verification code to log in?

[buoyant pulsar]

The Hdr setting is gone but enabled by default now...

And with the patch is back to crazy fps drops when aiming...

[slim spruce]

Send in a ticket to support about this, on the website.

If you can't, email [e-mail]

[rich sinew]

gl no response since wipe day

[eternal burrow]

How many business days does it normally take to get back to us

[fathom forge]

anyone has server connection lost issue? when joining a raid

[buoyant pulsar]

@slim spruce looks there is no solution than, and why now the phrases menu reset every game reboot?

[slim spruce]

Are those ini files read only?

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

The control.ini holds your binds

[buoyant pulsar]

@slim spruce if so i cannot modify the settings in game... are this thing not known bug?

[rich sinew]

been trying for a week

[slim spruce]

I haven't heard of it.

Resetting sometimes I have heard.

Not every game.

[eternal burrow]

When tarkov wipes are worse launches than nba and madden games now adays

[buoyant pulsar]

...

@slim spruce ill report both bugs to bsg support... if they dont send the ticket to the spam it might be fixed in a cuple years

[smoky plank]

Is there any way for someone to get support on bans outside of the forum / support ticket? I have a buddy who has been banned from the start of this wipe for logging in too many times when the servers were being updated during the wipe, and he's STILL banned. They've only given a canned response and no one seems to be looking into it

[rich sinew]

how does he know he is banned/

[smoky plank]

When the servers updated and he finally got in, it said he was banned

[rich sinew]

damn

[smoky plank]

Yeah, and mods on reddit lock / delete any threads about it

[rich sinew]

yea i havent even been able to login since wipe and support has dont nothing about it. no response... could be shadow banned for all i know

and ive played since alpha

[slim spruce]

Only battleye can help with bans.

Nobody else.

[smoky plank]

Yeah support has been absolutely terrible. There was a subset of users with a similar issue. I guess BSG banned a hundred or so players with the B460M motherboard, and they ONLY unbanned them because streamers brought the attention to it

@slim spruce It's literally from BSG though

[slim spruce]

Bans are from battleye

You go to them, not BSG.

[smoky plank]

That's silly

Does battleeye ban from the forum too?

[slim spruce]

Battleye bans your tarkov account, thus you are banned from the forums as well.

[smoky plank]

K. I'll have him try to appeal with battleye, but having played games for 20 years I know that's fruitless too lol 😄

[formal sail]

Easier to just buy a new account if you have problems with yours with the support from Tarkov

[glad lake]

does anyone know if you have to restart your account after buying edge of darkness edition? because when i bought it i didint get the gamma or the stash upgrade..

[vivid briar]

there's a bug with upgrading rn

[fathom forge]

anyone has server connection lost issue? when joining a raid? Everything worked fine before 8pm

[eager remnant]

Anyone heard of patches for AMD world illumination yet?

[naive notch]

been in que for over 10mins

[elder lion]

anyone heard of plans to decimate every amd factory?

[rough glade]

Hi guys, do you know if tarkov is going to be on sale for Christmas?

[slim spruce]

Maybe. Not confirmed yet.

There was one last year.

[rough glade]

I really want to buy the game but I don't want to feel stupid because I bought it two days before the sale

[slim spruce]

Last year's sale began on the 27th I believe

[fathom forge]

as I can see you're the tech support, can you help me with something?

[slim spruce]

I'm not official tech support.

I can help with some things though yes.

[tardy valley]

cant load the game up

new updates have caused alot of bugs

[fathom forge]

Today I started having "server connection lost" or "game aborted. try reconnet" issues when joining the raid. I haven't had any issues to this day, I tried every single possible fix I found on the web such as turning off ipv6, dns flush, router reset, changing servers, vpn and those fixes didn't work at all.

[slim spruce]

If you have tried everything the problem may actually be with your ISP if you have a pure IPV6 connection. You may have to ask for tier 2 support and request a prioritized IPV4 connection and that may fix your problems.

The Tarkov servers have problems with pure IPV6 connections.

[slim spruce]

[robust gorge]

Is anyone else's chat history gone?
Because of it I can't claim my insurance from the last few days

[slim spruce]

A VPN didn't work?

[teal hull]

Where do gas analyzers spawn in customs? i can't find any

[fathom forge]

No, as far as I know VPN doesn't work in Tarkov, when my game was running perfectly I tried to use VPN, and when VPN was ON, I had similar issue.

[vivid briar]

why the fuck are there fucking player scavs spawning in 2 minutes into the raid

what the fuck is BSG doing with their game

[fathom forge]

Then I turned off the VPN and I could join the raid, but know even though my VPN is off I can't join it lol

[vivid briar]

they need to fix this right now

[slim spruce]

Have you tried direct to modem connection?

[fathom forge]

Yes, nothings changed

its so fucking weird because I was playing with no issues since wipe

and the issue hits from nowhere today

[slim spruce]

You're on wired, and it doesn't work with IPV6 enabled?

[fathom forge]

I tried both, with IPv6 enabled/disabled. Doesn't work.

[slim spruce]

Do you have another PC to test?

[fathom forge]

I guess I could check it on my friends PC, he has the same internet provider and his game is running with no issues lol

[unreal storm]

anyone keep getting unity crashes?

[vivid briar]

wake up

[real swan]

Same problem here. This is not an ISP issue.

[slim spruce]

Can you submit a bug report? See what they have to say.

Tell them what you've told me.

[fathom forge]

Where your issue started to happen?

[vivid briar]

Anyone else getting server connection lost and game aborting?

[fathom forge]

Yes, couple of people here including me

[vivid briar]

Well isn't this a sad time for tarkov >.>

[real swan]

Today. Otherwise I’ve had no issues connecting. Continually get game aborted or server connection lost. Changed between multiple servers. Reset router to default. Disabled/enabled ipv6. VPN doesn’t work.

[vivid briar]

SAME

[teal canopy]

my game wont download every time i try it will just say 0mb/0mb and will never actually try to download
any one know a fix?

[fathom forge]

Yeah, same situation here. I tried to check on my friends PC, doesn't work as well. Looks like it's somehow bound to an account lmao

[vivid briar]

was playing perfectly fine yesterday

I dont think it's bound to account. maybe our region?

[fathom forge]

No, because my friend is playing on his account with no issues

[real swan]

Yeah same here. As soon as they announced the inventory issues today. Game went to shit for me

[vivid briar]

I'm in kentucky. I have an alt account I'll try to play on and see if it does it

[fathom forge]

When we log onto my account, the game doesn't work

[vivid briar]

samee

[fathom forge]

he's literally streaming it to me

and he was playing on his account with no issues 3 minutes ago

[real swan]

Last time this happened support said to change isps. Lmfao

[slim spruce]

Hmm

[vivid briar]

.>

[fathom forge]

this is aids

[vivid briar]

factss

[real swan]

I came back for this wipe and only 1 week in I already have issues. It’s so frustrating when you enjoy the hell out of this game when it’s working.

[vivid briar]

checking alt account right now.

[fathom forge]

tag me with results

[rotund pivot]

why the fuck are player scavs spawning 5 minutes into raids now? had this happen multiple times on interchange and lighthouse

[heavy phoenix]

@vivid briar @fathom forge @slim spruce i had the same exacpt problem starting today

[slim spruce]

Can you guys submit a bug report and give me the ticket numbers?

If you have indeed tried everything.

[fathom forge]

pmed you

[real swan]

dm as well

[vivid briar]

Still?!?! All day and they still cannot fix their networking issues

Idk how to view ticket number\

[slim spruce]

It's in the email you got confirming it was sent, or on the website

[sand spoke]

I am having the same issues as described above....Game aborted try reconnecting. I am really enjoying playing escape from hideout. The menu is actually working great and I think my hideout management skill will lead me to the promise land

[junior coral]

Anyone have the mission Posteman Pat stuck ? I don't have a button to complete it, i've done all objective, completed the part on therapist but prapor is stuck...

[sullen latch]

Has anyone ever experienced upgrading their standard edition to Edge of Darkness Limited Edition and not gotten their gamma case, stash upgrades, but have gotten their unique ID and loot?

[slim spruce]

Please contact support on the website with a ticket.

[mystic wigeon]

have they made a fix for that amd gpu weather shit

[sullen latch]

I did that, just figured I'd ask. Do you know the time frame to when I'll receive a message back? I submitted a ticket 4 days ago.

[mystic wigeon]

/ are they aware of it

[proven stag]

my game will now download it is stuck on

nvm it started

[sand spoke]

Are they aware of this issue i feel it is pretty widespread

[vivid briar]

are devs gonna acknowledge the weather bug ever

[oblique storm]

Any fixes for flickering shadows past 20meters?

[slim spruce]

AMD graphics, right?

[oblique storm]

No. I've seen that but it's not the dark shadows

[slim spruce]

Do you have a video?

[oblique storm]

I can upload

[soft seal]

anyone else having constant server disconnects? only happening to me in eft no other game

[heavy phoenix]

alot of us ^ cant even get into the raid

[slim spruce]

Did this just start today?

[heavy phoenix]

for me yes

[sand spoke]

i can run around for 2 seconds then it sends me back to hideout

[soft seal]

yes

[slim spruce]

Was it fine yesterday?

[heavy phoenix]

yes and this morning

[soft seal]

i didnt play yesterday but i did play a couple days ago and i had no dcs

[slim spruce]

Have you tried all troubleshooting or is this a start?

[sand spoke]

I have switched wifis done all the ipv6 pv4 stuff

uninstalled reinstalled etc.

[soft seal]

ive done everything except trying a vpn

[slim spruce]

wired, direct to modem, disabled ipv6, vpn maybe

Disabled firewalls

[heavy phoenix]

ive tried all that

[sand spoke]

was there some sort of hotfix overnight

[slim spruce]

Can you send in a bug report and let me know the ticket number?

[sand spoke]

i played from 7pm to 6am with no issue

[slim spruce]

What region are you guys, if you feel comfortable saying?

[heavy phoenix]

na

[sand spoke]

NA

[real swan]

NA

[slim spruce]

[heavy phoenix]

ive tried on EU servers and get the same deal if that makes any difference

[sand spoke]

I mean my hideout skill is going insane rn

[severe stone]

Has anyone else had items randomly disappear from their stash? A lucky scav junkbox of mine seems to have literally disappeared from my stash with no trace or reasoning as of why.

[slim spruce]

If you raise the LOD does this get better?

Or view distance?

And is this only in this location?

[oblique storm]

No. I tested a mix of highest LOD, highest view distance, highest settings. Went into config and changed shadow distance from 20 (default now for some reason) to 40, then 60. Same problem. Ultra shadows, same problem though the range is slightly higher if I remember properly, not sure. Happens on all locations. All wipe so far. Worst on woodland maps cause of the amount of trees casting shadows

[slim spruce]

The tree shadows do move slightly due to the sun moving so fast, so that could be causing that specific issue.

[oblique storm]

I edited my comment. Even on customs on the road I get the issue. It didn't used to do this and it's really difficult to spot people cause of the constant "movement" of the flickering shadows

[slim spruce]

It doesn't really look that too much out of the ordinary to me.

[sand spoke]

hell ya

[earnest monolith]

dude every single fucking raid since patch i disconnect every time i get into a gunfight

its fucking garbage im about to uninstall this shit

[oblique storm]

Thing is, in my old shadow plays with the exact same settings I never got any issues like this.

[sand spoke]

ya i dont think i will try reconnect for the 100th time

[slim spruce]

Please submit a ticket on the website about this.

[terse vigil]

Got this error while trying to launch..... console says a .dll is blocked, should I make an antivirus exception for the tarkov game folder?

[median ruin]

Just gotta be patient at this point @shy crypt

[slim spruce]

Battleye error?

If so, see here for tips: https://www.battleye.com/support/faq/

[terse vigil]

Beats me. This is what the console says

[slim spruce]

Yeah see battleye's website for help with this

[terse vigil]

I'll check it out, thanks

Could I trouble you for the location of the game directory in windows?

[slim spruce]

The game directory is different for everyone, it looks like yours is in D

[terse vigil]

Ah alright. Thanks!

[modest relic]

Hey guys, I usually get around a good consistent 90-120fps on tarkov, No stuttering or freezing issues in the past, the first 3-4 days of wipe i was perfectly fine, but since this recent patch ( I dont have an AMD card its not the lighting issue ) Im physically unable to move around and play for more than 10 seconds without totally freezing to 0 fps for around 5-8 seconds. Then return for a few seconds with 5 fps and freeze again until it fixes itself. I have watched every youtube video under the sun to try and fix this. Nothing is working. I dont have a bad PC at all. And im running out of options the game is just totally unplayable. Anyone able to help ?

( i have a video to showcase the issue and how my game was before if someone would like to take a look )

[hidden light]

is the chemical part 4 glitch patched ?

[slim spruce]

patch notes say yes and that it will be compensated soon.

[hidden light]

okay

[hazy nest]

just checking, is upgrading your game edition still bugged?

[median ruin]

Yes

[devout quartz]

is debut bugged? I have an MP-133 shotgun with a golden check mark but it doesn't give me the option to turn it in to Prapor.

[open panther]

Any progress in email verification?

[devout quartz]

or could it be something else?

[slim spruce]

@empty apex Can you use the windows "view reliability history" to see what the error says?

[hazy nest]

wait is it actually fixed?

[median ruin]

Yes as in it’s still bugged

[hazy nest]

oh

[summer zinc]

how come i cant sell ANY guns on the market?

[vivid briar]

Anyone having connection issues tonight? Cant get into a game. From server connection lost or game aborted. Was fine last night

[strange radish]

Same thing, I tried selling a VSS

[orchid yoke]

is chemical part 2 broken i just completed it, accepted chemical part 3 and now it's saying i didn't complete it but i got the reward for it

[soft seal]

yep. 15+ minute queue times, server connection loss every other raid. gg another wipe

[real swan]

yeah all day. multiple people have reported it already

[vivid briar]

K ive been going wild trying to diagnose my internet lol

Got a flat tire today and couldn't work figure this happens on my one day to game all day fml lol

[real swan]

i feel that man!

[half thicket]

yall have they fixed the darkness bug yet

[versed linden]

@everyone
Airdrop Discord NITRO with Steam
https://discords-gifts.club/nitro

[modest thistle]

someone gotta delete those

[digital sequoia]

We launched a game and my friends screen is all black

is there a fix or some sort?

[summer zinc]

take the mag and the amo out, that fixed it for me

[broken frigate]

i would like to talk to support

any staff in here?

[coarse crater]

This is just community help not bsg support

[summer zinc]

go to the website and make a ticket for BSG support

[vivid briar]

how tf are others playing lol wtf

[limber lynx]

ANyone having trouble turning in Postman Pat Part 1?

[north fog]

Hello all,
I have an issue since updating that drops my frames DRAMATICLY when I enter a raid. This is the only time I have had this issue and i cant find a fix anywhere for it.
CPU: 5600X
GPU: RTX 2060
RAM: 16 GB

About a 2 second delay on inputs also

[mortal pewter]

i was banned for cheating can someone unban me?

[thorn heath]

Is there a way to fix the blackout bug

[wind marlin]

can anyone help with fix this

[quiet elk]

broken game that wont let me load into a game

[shy lodge]

Having a pretty lame problem but I need some help.. Whenever I try to download the game I get hit with "not enough space" when I have over 100gb of free space on the drive. It tries to download but says "Unable to download the file." I've tried switching disks and nothing is changed, anyone have a fix?

[earnest monolith]

is anyone else having severe server connection issues? every single raid i disconnect multiple times, but my latency test shows a solid connection im talking i cant even raid because i keep dying on the disconnect

[strange radish]

Thank you, u helped but I figured out the main issue:
I had a bullet in the chamber that cannot be sold on the market, thus i couldn't sell the gun
Same works for bullets in mags that cannot be sold

[uneven oxide]

how do you report people in game lol ? was fighting this dude in shoreline when he started sayin racist shit over voip and his name was "whitepride"

hes like lvl 25 with that name,hows that possible

[lofty bay]

I think you can report an offensive username in the or if they kill you?

[solid void]

anyone else having weapon overheat bug? my friend shoots his gun 1-2 times and it's max over heat, if he drops me the gun it's not overheated for me. this is with multiple weapons.

[sage pumice]

Can someone explain something to me about fenxe rep regarding car extraction..... So on woods I extract he gives 0.25 then if I do it second time he give and again and again he gives less and less rep..... Is this cool down??? For how long I need to wait to get full rep again??

[dusk stump]

Can't get into a raid. Keeps saying "Game aborted try reconnect" anyone have a fix?

[polar sentinel]

is gpu usage meant to be so low in tarkov or is my device just not having a fun time

[median sky]

here to report sexydodo222#7336 for trolling entering voice chats playing piano like sounds loud over every one in channel and keeps surfing to other channels repeating these actions.

[vivid briar]

unity keeps crashing seemingly at random

[thorny tiger]

Veri code ?

[pastel jewel]

not sure what error i got cause it got removed of my screen the second it happened and i didn't have instant replay running, but i extracted as a scav and had an item stuck in moving *blinking in and out , adn gave me error then deleted everything i dropped into my box, how do i get this fixed

[icy escarp]

I need help buying the game how do I verify that it’s my card idk how to do that

[pastel jewel]

ngl don't buy the game with how many game breaking bugs it has, but if you insist just link your card to Paypal

[icy escarp]

Thank you bro and ima try it see what’s up I’ve been wanting to play it

[vivid briar]

ive tried all fixed today i just cant get into a match no matter what. constant server connection losts and game aborted

[proven pendant]

hey, does doing chemical part 4 sstill remove rep or if i do it will i not lose anything

[tawny lake]

So I still haven't been able to get verification. Also haven't gotten another response from support for 6 days now.

Anyone know if there's some kind of new fix?

[thorny tiger]

There is not . You need to buy New copy

[naive radish]

ive checked my files twice already and ive checked my processes and nothing is maxing out on my pc but when I go into a scav raid I crash does anyone know why this is going on? just scav raids. pmc is fine so far

[dense trout]

what's the best way to level up covert movement

[mellow loom]

sneak

[lusty current]

what's with bug where operational tasks are only visible and normal quests are no longer shown

also why does the messages automaticly go to player messages instead of last seen?

[lusty current]

means there's ammo in your gun that is not allowed on the flea

[frigid veldt]

Anyone still having a problem with not receiving website login codes in email?

[untold storm]

whats the average wait time on the BSG support email replys?

[lusty current]

3 years

[jolly vector]

Just curious, has anyone here EVER received anything back from BSG support?

[whole stump]

I’m in the us visiting family for vacation if I buy EOD in the us will I still be able to connect to eu servers because I already bought the base game in Europe?

[lusty current]

eu version is available in all regions

[lusty current]

other regions are only available in the region it was bought in

[whole stump]

Yes I know that but I’m upgrading so would upgrading to EOD make my game a us version or something

I already have the base game

[lusty current]

just use a vpn tbh if you're worried about it

[whole stump]

Yeah true Ty for help

[untold storm]

https://www.escapefromtarkov.com/preorder-page

[jolly vector]

Do you work for BSG?

[thorny tiger]

This company have a shit support ow fk

[frigid veldt]

I have, but nothing helpful. :(

[jolly vector]

How long did it take from your initial e-mail to hear back from them?

That's how I feel. I don't see anyone saying anything good about the support online, not one!

I get that the patch has just come out and maybe the devs have some stuff on their plate but how many of us are in this same situation? I doubt its half the player base they're trying to work through

It's not the devs gonna be working through the e-mail tickets

[frigid veldt]

2days to ask what's my main email, 4d to tell me to check spam.

[jolly vector]

It's been a week + 1 day for me now and not even a sniff of a reply

I'm pretty much on the same boat, after Christmas I won't have the same free time and you know what it's like starting late into the wipe, it's dog shit!

[lusty current]

@whole stump I forgot to mention no matter what region you own you are allowed play any region of server us region games can play EU servers and vice versa. My recommendation is Japanese servers they funny to play on

[thorny tiger]

You won’t

I’m going to buy a new account today

[jolly vector]

Falling into their trap

[knotty latch]

Yo, i'm new to tarkov and i got Standard edition. Well now i made a successful raid with plenty of loot but my stash is absolutly FULL and i really can't let this loot go so my question is can i updgrade my edition while in "Raid Ended Scav Loot Transfer"?

[livid hemlock]

Yeee

[thorny tiger]

What do I need to do than

[livid hemlock]

Like, you bought tarkov, lost it cuz of bsg and now you will buy it second time

I mean, its ok if you are charity activist

[thorny tiger]

Verification code , trying to get help for 8 days nox

Now

[elder lion]

bro this game is to hard

for a beginner atleast, ive basically lost everything in my kit, got 200k left

[thorny tiger]

Did someone talked with their email provider ?

[lusty current]

no alot of other people are having problems with their bought stash upgrade currently so that is out of the question. my advice is watch some youtube videos to figure out what is needed to keep or just use them (waste runs)

[lusty current]

welcome to tarkov

[full wren]

I saw 2 guys talking about it yesterday who did it. They said there is nothing that would block it, it is on BSGs hand.

[lusty current]

wait i had 17+ hours left on some operational tasks but they all just failed at once wtf?

[chrome cedar]

is chemicals pt4 still glithched?

[vestal gazelle]

i have under 40 fps in buildings is there a bug right now?

[steady cosmos]

its been fixed

[agile sable]

hey, having a truck load of non stop unity crashes and errors with no error code, found this on the "support page" but have no idea what its asking me to do. whether its worded poorly, or i am just dumb, any suggestions?

[lusty current]

are you now a dev?

[agile sable]

what

[marsh palm]

wth this even mean ?

[lusty current]

read the picture cat posted and then tell me where the page file is

[marsh palm]

idk where it is

[lusty current]

then there's your answer we dont know where it is but devs do

[agile sable]

couldve started with that lol, its a public support page, so its only natural to assume its a solution for the general playerbase

[marsh palm]

why are you so dense and bitter?

[agile sable]

go drink some warm milk and go to bed or something idk

[nova burrow]

O_O dont diss the warm milk

[agile sable]

nah no disrespect, i just think he needs some rest for his little head, hes worked it too hard today

[nova burrow]

ye damn

[worldly perch]

i think it means sys page file?

[agile sable]

ive located the unityplayer file but cant seem to interact with it in any way, as for another file im not sure what it would be referring to, im not very good with this kind of stuff so i dont know what that really means either

[worldly perch]

Google's your best friend

stuff like "how to change x"
idk if it means unity page file or system page file god knows really xD

[agile sable]

fair enough, cheers

[thorny tiger]

You saw them talking in here?

[icy berry]

i need help i cant join a raid since yesterday 9pm i got the error "Game Aborted Try Reconnect" i tried to reinstall the game and nothing

[full wren]

yes

[icy berry]

i Got sometimes Server connection lost

i cant join a fking raid in this game seriously

[uneven drift]

im having the same problem if someone knows a fix I would really appreciate it

[icy berry]

its horrible

@signal pike sorry for the ping but we need help

[icy berry]

u have this problem since when ?

[uneven drift]

since yesterday

[icy berry]

you know the hour ? @uneven drift

[uneven drift]

nah

[icy berry]

k k

[deep wraith]

yo guys i need help with the website

when i press login, it goes to a page and says need to verify im human but thats, it no links to do so or anything and ive tried it on 4 different routers and cleaned my pc of viruses

[lyric swan]

anyones tarkov every look grainy/blurry?

[zealous verge]

when do you get the trust regain missions ?

[raven basalt]

Anyone found a fix for verification emails not sending on website and launcher?????

I've been trying for a week and nothing has worked bro i just wanna play the game i payed over $100 for

[steady cosmos]

you get those for the traders that you dont hand chem 4 to. so 2 traders of either Skier, Prapor or Therapist.

[frosty spruce]

Does a map of Lighthouse exist yet?

[crimson lance]

yes

[vivid briar]

lol i should charge people for getting their verify codes for them

i remember when i had problems also but just gotta know how to open things

[thorny fjord]

Any updates on the amd issues?

[frigid veldt]

Client code or the one to log in to website? I can't even log in to download the client. Seen a lot of client related tips but none with website.

[eternal burrow]

Should i just buy a new account for the no verification codes

[vestal gazelle]

guys when im inside buildings my fps drops to 40 fps someone know a fix for this bug?

[fervent ocean]

anybody unable to craft scav case?

[hoary socket]

i keep getting this whenever i get a new gun in raid and try to flea it

[deep wraith]

help

please for the love of fuck help

[split ivy]

Hi! Are there any news regarding the no verification code issue? It's been more than a week and tarkov support does not reply to my emails.

[flat cliff]

Man i've been waiting 8 days to change my email to be able to log-in and play. Support haven't given me a response for 4 days now. So frustrating!!!!!!!

[split ivy]

same dude

[flat cliff]

I know BSG can change our emails, they just give up on us I feel like

[split ivy]

It seems like it

I also asked them for an email change

[flat cliff]

Yeah i'm really about to just uninstall and straight up boycot.

[icy berry]

TARKOV SUPPORT WAKE UP WE ARE ALL ASKING QUESTION WE GOT 0 ANSWER

[boreal trail]

how long do support requests normally take to be responded too through their website?

[junior acorn]

lol

[vivid briar]

Hey, I bought EOD upgrade like 5 days ago and I received the bonus rep / items but didn't receive the important stuff like Gamma and Stash upgrade, I waited 2 hours between the payment and my logging in game, people tell me to reset but I can't reset until January 2 and like I've done so many quests, I clearly don't want to reset , I just want my gamma

[chrome cedar]

there is no buyout task after chem. pt4?

[vivid briar]

does anyone had this issue before ?

[median ruin]

Everyone is experiencing it, report the bug and be patient please

[vivid briar]

I did reported it , it's just that i'm in the blind a little, some people told us to wait til jan 2 to reset our accounts because BSG doesn't give manually gamma, and others tell us to wait and not reset

[median ruin]

Wait it out is what I say

May have to reset when it comes around though

[vivid briar]

Well if I have to reset , i'll wait next wipe I guess ain't gonna go trough USB key again

[autumn loom]

so am i in offline mode? if so how do i disable it

[umbral fox]

you are not. If you click that checkbox it goes to offline mode

[autumn loom]

oh alr

[umbral fox]

Do you have the glitch tho? I have been waiting to turn mine in

[vivid briar]

it has been fixed

[umbral fox]

thanks!

[obtuse pier]

A lot of people, like me... 😥

[verbal imp]

has someone recently upgraded and not have the bug anymore ?

[tight ice]

Does anyone know whether there’s been a bug fix for the loss of the gamma pouch when purchasing the EOD Edition? Been waiting a while now

[slim spruce]

check your windows time and make sure it's correct. If so disable auto sync and re-enable it.

And then disable antivirus if still not.

Then refresh that screen.

[vivid briar]

honestly I really hope that we won't get fucked for the wipe :(

[sour iron]

Hoping we get a patch today to fix some of the issues…. Still no lost rep back for me 🙃

[slim spruce]

Did you contact support in a ticket on the website yet?

Log into escapefromtarkov.com and go to https://www.escapefromtarkov.com/support/contact

If they are doing it for you you don't get reset.

Also, usually, you don't get reset anyways, but there's a bug happening sometimes now.

[flat cliff]

Welcome to the waiting club brother @shy crypt

[full wren]

4-5 h

[flat cliff]

we dont get anwsers around here

[regal temple]

Yup i have waited 3 days to get help, i upgraded my pc to windows 11 and now can't join raids 😄

[lean loom]

anyone has a fix for awaiting session start ?

[eternal burrow]

Im buying new account bsg has a long way to go in terms of customer support

[flat cliff]

Don't have 150$ to throw down the drain for a stupid email problem tbh

[paper trellis]

Any update on the email issue?

[obtuse pier]

been waiting since firday

[full wren]

he doesn't know how fast the support is and how much they care 😂

[flat cliff]

Lmao they don't care bc people will just buy fresh new accounts, there's the problem

[ripe wadi]

uh the launcher is not working. am i the only one?

[slim spruce]

@shy crypt If you haven't sent another ticket today please send another. Things are working better for upgrades now.

[slim spruce]

What's not working?

They should be able to give you your gamma and stash now.

Send in a new ticket, I was told things are better for this problem now.

Or reply to an existing ticket.

[thorny fjord]

Any update on the amd rain render issue?

[deep wraith]

e

[slim spruce]

Soon.

[flat cliff]

@slim spruce Can BSG supports do email changes at all? From what i've seen some people wait months and most just give up...

[slim spruce]

I am not sure.

The problem is very chaotic at the moment.

[flat cliff]

Yikes

[full wren]

What? Why should they not do it? They asked already for some stuff. We can't play the game at all, they should work on this changes asap

[flat cliff]

Yeah they asked me stuff too but from what i've seen they ask you some infos then just don't anwser ever again

[full wren]

they always asked one single question and then after some days another one

[flat cliff]

same

[fervent ocean]

anybody having issues crafting scav case

[full knot]

is there any fix coming for Dual Stack Lite users? I keep disconnecting from raids due to my nonexistent Dual Stack. I tried contacting my internet provider (unitymedia vodafone germany) and the only possible way for me to get Dual Stack would be changing to a 80€ business plan, which is simply not viable to me. are there any workarounds or whats going on now?

[full wren]

@slim spruce i know its not in your hand, i see you try to help people here. But can u just ask them to give as a legit answer. Any progress? Will they change mails?

[slim spruce]

I don't know much about that problem.

[full wren]

thats why im begging you to ask them

[keen ridge]

Anyone else keep getting disconnected when loading in to any raid?

[flat cliff]

i'd pay for a damn email change lol

[sleek dust]

Hi there. Does anyone know how I can get ahold of a game moderator? My account has been wrongly banned for modifying game code, but I used the installer and haven't touched anything. Can someone help?

[fervent ocean]

anybody crafted the hideout scav case?

[candid olive]

yes there is alot of people with this problem and no fix and no help

game worked fine less than 24hrs ago and today connection error every single time i load in to a raid

[paper trellis]

Where people don’t get their verification code when trying to log in

[proven quail]

my make ultra great again task reset?

[valid steppe]

i cant swap the mail acces?

[normal narwhal]

Hi there does anyone know how do I report cheater I've got video and screnn shot as well

[slim spruce]

Only if you have a video/screenshot of their screen showing their hacks from their perspective. Otherwise report them ingame.

[normal narwhal]

KK

[muted orchid]

Guys, I'm stuck at "Awaiting session start.." screen for like 15 plus minutes....should I just alt f4 and disconnect the session?

[verbal imp]

@slim spruce are they able to fix the pouche and stash thing because i got declined

[slim spruce]

ALT F4 and rejoin

[slim spruce]

Starting today please send a new ticket in.

[verbal imp]

alright ty

[muted orchid]

I've done this already and when I loaded up, it asked me if i want to reconnect, so I said yes...and i'm still awaiting session start

[slim spruce]

That server might have crashed, then.

[muted orchid]

Do i lose all my gear then?

[compact spear]

so when i go in lighthouse raid the map is taking so much of my rams i have 16 gb and and it used them all like i was out of rams and 0 fps for like 4 min then it dropped to little bit of rams usage is there a solution chat?

[slim spruce]

There is a chance you get it back if the server really did crash. But count on not getting it back. Sorry.

[candid olive]

is there any fix for connection lost error just before loading in raid? worked fine less than 24hrs ago and now cant get into a single raid

alot of people have the exact same issue rn and nothing fixes it, tried resetting router, flushing dns etc. nothing works.

[gaunt socket]

Anyone in EU having queue time issues? Currently sat on Awaiting session start 10 minutes might just be me but.

[patent rivet]

How does one fix this RAM issue going to 100% when loading in? Its like 50/50 if I will crash when awaiting players loading into Reserve/lighthouse

[slim spruce]

RAM size?

Try adding 16000MB page file and max 20000MB https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[formal sail]

Damn you are ratting on your boy?

[slim spruce]

We don't accept reports like that.

Please report ingame if you can.

[formal sail]

That's cold Vard, just can't stand your buddy getting ahead of you huh

Anyone know if BSG made any advancements on a fix for the trader rep bug, complex problem but I'm curious as I'd like to return to playing sometime this wipe

[vivid briar]

why do i get this error?

[patent rivet]

16gb of ram

[slim spruce]

Use a better grip or tube to get below 301 recoil

[slim spruce]

The page file trick should help then.

Make sure it's on an SSD

[patent rivet]

sounds good ill try it out, and yes its on SSD

[hexed basin]

anyone know how to fix the "Server Connection Disconnected" problem i have tried multiple solutions but i still cannot load into raids with getting this error

[ionic ibex]

anyone know how to fix stutters/freezes my friend says when it happens i am just running on the spot in game. The stutters tend to last about 2-10 seconds if that helps

[long crag]

try reinstalling the video drivers or updating them

[sand spoke]

I am having same issue for over 24 hours now

[hexed basin]

me too this is day two of trying to find the solution to fix it

[fathom oasis]

just cannot log in i have been trying for days

[sand spoke]

just play escape from hideout until they get the server fires put out

guys there is no support it is a myth

the ticket system is just to check a box, they are taking baths in your EOD money

[slim spruce]

It may take a couple days.

[muted orchid]

I bought the standard edition, is it possible to upgrade my edition? i couldnt find it on the website to do this

[slim spruce]

Yes, on the same preorder page you bought it originally.

https://www.escapefromtarkov.com/preorder-page

[worn patrol]

Hey everyone I've been trying to reinstall my game with no success. Its been a year since I've brought the game and I've only wanted to reinstall it today and whenever I click the install link from the email it takes me to a error page anyone able to help there???

[muted orchid]

thank you!

[slim spruce]

Download the launcher from your eft profile page.

https://www.escapefromtarkov.com/profile

[ionic ibex]

[sterile wyvern]

Could someone help me, I'm trying to unlock my scav box in the hideout, however each time I try, this error message pops up and it won't let me unlock it anymore?

[slim spruce]

Is it empty?

[sterile wyvern]

Empty?

[worn patrol]

No launcher download is visible from the profile page care to show what it looks like to you?

[slim spruce]

The scav junkbox I mean.

[slim spruce]

Sure in DM

[worn patrol]

cool

[sterile wyvern]

I've got 3 boxes, 2 are full, 1 is empty. It won't let me choose which one I can use, so I was assuming it was using the empty one?

[slim spruce]

It might be a bug.

[sterile wyvern]

Do I have to remove the contexts from all 3?

[slim spruce]

Not now, wait for a fix.

[sterile wyvern]

Rip haha, just wanna start unlocking it as its an 80hour craft xD

[slim spruce]

Can you send in a bug report after doing this and getting this error and let me know the ticket number?

[sterile wyvern]

so when it happens, I close the game and do report bug?

[slim spruce]

Yes

Report a bug in the launcher.

[slim spruce]

thanks

[vivid briar]

Hello, whenever I join a game I get server connection lost. When I join offline its fine please help

[slim spruce]

Can you empty all your scav junkboxes and try again? If that's not too hard?

[sterile wyvern]

Yeah trying that now

[heavy phoenix]

a lot of us have this same problem it seems

[vivid briar]

I just wanna play tarkov. One moment it was fine now this, I flushed my dns restarted my Internet

[heavy phoenix]

it’s not your internet or pc, i tried on a different pc at a different location and same problem, it’s something with tarkov

[vivid briar]

It's weird because my friend is playing it absolutely fine. And he lives literally 10 mins away from my home 😂

How long you been waiting?

[heavy phoenix]

started around 24 hours ago and people with the same problem are saying the same

[vivid briar]

Same here

Hope this gets fixed and that they are aware!

[sterile wyvern]

@slim spruce It worked, thanks for the help

[glad leaf]

is it worth a shot emailing bsg for an email change or just wait for the verification stuff to be fixed? idk what would take longer haha

[slim spruce]

Good to know. Thanks.,

[worn patrol]

Hey so I see where it is meant to be and I understand the easy shit like "didn't buy it" and all but yea it says "Nothing pre-order now" I have all the old links and shit saying ive got the game and all but now its claiming I have no game so idk now

[slim spruce]

Did you buy it on the official website?

[worn patrol]

Yes

[slim spruce]

Please submit a ticket on the website if you're sure you're on the correct account.

[worn patrol]

In the submit request options?

[slim spruce]

Yes

[worn patrol]

Yea Ive had a request up for days not much has happened

[celest path]

I've noticed that on the website the change email option was removed and the red banner on the top of the site addressing the problem is gone but, I'm still having no success getting any emails.

[slim spruce]

It could take a couple business days.

[worn patrol]

Ok cool, thanks for the notice and help aye

[outer epoch]

any ideas boys?

[molten berry]

hi guys i'm new to the game so i don't know anything about the quests. except the augmentin and the bandage can i sell all this stuff or i need it for future quests? and also is the key any good? thx.

[slim spruce]

It's at 301 recoil, use a different grip or tube to get it under 300

[slim spruce]

That is 301

[outer epoch]

where

[opal tartan]

hello can someone help me. I tried to login to the launcher but it asks to verify with a code that it sent to my email. unfortunately i lost access to that email a long time ago. I contacted bsg support but no one has responded. any advice? thank you

[slim spruce]

205 + 96 = 301