#community-support
1 messages · Page 783 of 1
Probably a stupid question but you've restarted your PC since the driver update right?
multiple times
Are you on a laptop?
no desktop
Has it worked better before?
Try clearing the game's cache in the launcher. Also disable options in the graphics settings ingame you don't need like supersampling, change that to 1x
i have cleared the cache and set all ingame settings to low
What does task manager performance tab look like when the game is running?
in lobby i have 20% cpu usage and 11% GPU
GPU0 or GPU 1
in game i have 33% cpu usage and 3% GPU
let me check
i only have 1 GPU - ryzen doenst have onboard video
When you said 5 fps do you mean 5 fps?
go to the nvidia control panel and go to 3d settings > select escape from tarkov and reset those settings to default
`set the settings to default - now loading in an offline game
i;ve loaded ingame and now i have 3 fps
taskmanager stats: CPu 19% - memory 8 gb / 15,9 gb no SDD activity - GPU 0 (nvidia 2060 ) 2% at 37 °C
I'd try reinstalling the graphics driver with a clean install in the custom install option.
yesterday i reinstalled NVidia drivers, but it did not do anything
before reinstalling i've wiped everything using DDU
Without more information this is all guessing. I do not know.
which information would you like?
I am not sure as I have no clues yet.
If you're really at single digit FPS that's a wild problem.
yeah really strange... it started after i installed windows 11. i've wiped my PC . reintalled windows 10. Upgrades every driver and AMD microcode. reinstalled tarkov and the same thing . last time i played tarkov was about 5 months agos ( just after wipe) and it ran great (as is has been doing for 2 years)
That is something. Windows 11 is new and the game wasn't designed for it.
I have no suggestions as I have not touched windows 11 yet.
You went back to windows 10?
yes i went back - en before reinstalling windows 10 i've wiped everything
why cant i sell anything
Flea market event, closed temporarily
the funny thing is- when i leave game and go back to lobby then my FPS increases to 25 and upwards to 53 (with CPU 20% and GPU 8% usage)
for how long?
Not announced
can someone show me how to install the game i cant figure it out
You download the launcher from your profile page here and that installs the game https://www.escapefromtarkov.com/profile
ive done all that but when i select a file it just wont install
What error?
it doesnt even say anything it just doesnt install
Can you explain? Are you pressing install or select an existing installation?
@pure talon
idek im super confused
Send me a screenshot of your problem.
it started working but now its saying not enough space even tho i have tons of space
How much space is on C?
idk what that means lmao
How much space is on your C drive with windows on it?
not enough ur right but i thought i could download it where i have extra space but ur right
The temp folder is on C so you need at least 25GB of space on it
hey i just bought brand new m.2 ssd 500Gb to try to solve the issue with loading loot way to slow after hitting 54%+ and it still didnt help and does the same thing just loads in slow af i rly need to solve this before the wipe since its unplayable, ANY suggestions i dont have anything else on the new ssd other then tarkov launcher and the game
i made a ticket from BSG launcher and just got a replie that its known issue and they working on it even tho there is nothing on the internet about it and dont tell me it takes 2-1 months to solve this if its that known
Loading loot seems like a network issue. Since they told you it's known I expect they are still working on it.
i am just surprised that i am the only one i know who has that problem and it hasn't been solve after a month
I have known of others with this problem.
ok thank you at least some hope 😄
i had just resset my pc, now i am trying to download EFT but i am in a endles loading screen and can't download EFT from website. anyone with any suggestions
You can't load the website? Try another browser.
i did
Can you use this link? https://prod.escapefromtarkov.com/launcher/download
lemme try
it worked ❤️ u
2nd problem
my pc keeps automaticly restarting whenever i start up bsg or eft
it doesn't happen to any other games (that are heavier) like COD or Ark Or rust just anything EFT related
this has been happening for 1 or 2 weeks
and i tried restarting and cleaning pc
i also tried any settings that make my pc turn off by lets say: overheating or overuse of anything. it shoudn't turn off for any reason at all
can anyone help me please 😦
Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
Can you see the above message and see what is causing the crash?
What is the file name for that?
doesn't say
wondering if theres any settings wizards here. id like the mostr optimal settings for my pc. I7 9700k 1080ti
16gb 3200mhz ram
It happens every time you heal? No other time?
im just looking to eliminate studders and have the smoothest gameplay possible
well it happens sometimes when im playing, the game starts crashing a lot. it keeps crashing whenever i go back into the game and heal
I'd suggest checking integrity of the game files in the launcher, clear the game's cache in the launcher, reinstalling your graphics driver with a clean installation in the custom install option, and watch your RAM % and make sure it doesn't go above 80% during the game.
got it, thank you
Do you know why it says i need lvl 99 to sell and buy on flea
pre wipe event
Hi trying to reach out to a mod cause a friend got hacked on discord and eft discord banned him trying to see what he needs to do to get it fixed
Have him DM GTB79#7979 or Silverballer#0131
Thanks so much
Yo
What sort of errors are you getting?
i need some help as my launcher is not installing my game
very helpful but i dont know where pinned is
Click the 📌 in the top right
Top right next to the friends list, thumb tack
the game download will take 14 hours off the file link in pinned...
ouch
Yo whenever I try to buy the game it says it’s debited less than $2 to my bank what do I do?
Should I just use PayPal instead?
It asks for that amount as a test
You put that amount in, on the website to verify your card
How do I find the amount
Check your banking website for a pending charge
I did but nothing is there
You can try paypal then yeah.
If that doesn't work contact their support https://help.xsolla.com/i-cant-make-a-payment
Ok
PayPal doesn’t wanna work
Says for security reasons u have to use bank/prepaid card blah blah blah
You will need to contact xsolla support.
They take like 5 hours though
i keep getting " server connection lost", this never happens...anyone else?
If in more than one raid see here for tips #community-support message
@slim spruce ram comes the 16th sadly I will miss wipe day but I can play early wipe hopefully I will tell you if it works once I get the ram
I heard it was the 12th'
Not confirmed.
^^^^
It might be one steam after final release.
when will final release be
or just have it put in your credit card info then perss purchase then boom done that easy
Usually it's that easy. Sometimes there's problem with xsolla or the card company blocking a purchase to Russia.
Or some other cause.
i came here for that...buyed a gift standart account via skrill...using xsolla and the backend of tarkov web never recived the payment.
But on skrill the transaction it's complete...
3 day's ago...trying to talk to all the support's and it's all shit...nobody know's where the money is...and idk wath to do...
Xsolla and BSG support?
bsg support said:
There is no gift pre-order on this account.
Please, contact the support of Xsolla - help.xsolla.com
and xsolla said:
Hello,
our apologies for the delay with our response. We hope to get back to your request in the nearest time. But in the meantime is it possible you were able to resolve the issue without our help? Please let us know if you still want to hear from us. Thank you.
WTF of useless support response is that?
Of course i reply saying that no,i couldnt solve my problem.
They cant even change emails
wath? fuck..i speak spanish... i replied this:
No.
I work from home on the BlockChain tecnology.
I tried all posible fix's.
The state on Skrill it's Proceed.
The money was discounted but on the Tarkov page the money didint
The money was discounted but I never got to the tarkov website. In the tarkov tab I was waiting for payment confirmation for hours. If I try to buy again, it takes another order, the first times it showed me waiting for payment but it never arrived. Please check the transaction and figure out what happened with that money. Either they give me back the money or they find a way to make the payment and they give me the copy of the game I bought
Unfortunately BSG and we can't help much in this situation. I would suggest contacting xsolla again.
ok ty.
I've been trying to upgrade my tarkov version from standard and when I'm logging in from what I understand it should say upgrade instead of pre order, does anyone know what to do about this?
Make sure on your profile page on the website it says you own the standard edition. Then, on the preorder page, you can upgrade to another edition.
It does say that I own the edition and I've had it since 2017 but the pre order page still doesnt seem to turn into upgrades
If it is of any relevance I did get my edition of tarkov in a give away from the official tarkov twitch channel in Klean's chat
When you got to purchase one of the editions does it say the correct price by lowering it by the amount of your edition you own?
The price remains the same as if I didnt own an edition
I meant in the purchase process
It should say a discount
It doesnt seem to no
Does it say "preorder" for the edition you own?
It does
How did you redeem the edition you own?
So they posted a link in chat that contained the keys and then it had to be redeemed on the tarkov website
You got a trial code right?
Those are valid for 14 days since redeem
Try logging into the game now
Ive been able to play for the past 3 years

I can log in and play I've even played this wipe
Can you try this on another browser?
Yeah give me a sec
No difference on firefox I'll try Edge
Oh I think the website has detected me logging in on different browsers as 'unusual'
Oh wait it let me in
It happens.
Still no difference though
Are you sure you're logged in with the correct account on the website and launcher?
Contact BSG in a ticket on the website as this is unusual as it seems to me you own a version of the game like a trial and it's expired.
That or free redeems can't be upgraded for a discount.
Or the preorder page is not detecting your game.
I was thinking that it may be something along those line so I'll give them an email, thank you for your help though!
Oh sorry yes
how do i add someone to my raid?
Be in the same lobby and have both click the button to look for group.
And right click your friend's name and invite.
This a normal thing to happen?
Run the launcher as admin and then try rebooting your PC and then try rebooting your modem by power pulling for 15 seconds.
Thanks papi ❤️
ban lmao spawned in on factory night with the boys picked up a rando and we droppped every1 a nightvision and homie was givin me a million dollo gun and he dropped all of us lol
a rando in this dc btw ^ i think he left the cord
@vital junco
HE IS THE KID THAT DID IT AND HE IS A FUCKIGN SCUM DONT PLAY WITH THIS WEIRDO
<@&551452465233657859>
i was banned for using my correct password for the log in for the launcher and now it says im banned idk how long for tho anyone know a fix?
why is it taking me so long to load out of a raid it takes like 10 minutes
normaly this doesnt happen didnt start happening until pre wipe
Where do I get pmc role so I can send photos in #screenshots?
11/10
I love this game, is there any way I can work here?
when is wipe AUS time?
Is there a wipe tomorrow?
Anyone know how I can fix this? First it shows 'Anticheat connection failed about 15mins into a raid'. After I reconnect it's fine. Then 10 mins later it shows up again and this appears the moment I reconnect. It's happened the past 4 raids Edit: Gonna try reinstalling BattlEye
Tarkov won't open now, it keeps immediately kicking me back to launcher
Gonna just reinstall
currently doing a fresh install but has anyone else has issues launching the game since the last patch? was working fine other day. Mine requires a hard reset on win11 when i try to play.
You have it now
when is wipe?
Can I report a team killer
Yes, to #discord-mod-mail
]=[Z]=[#1872
Question, is anyone having "Backend error: SSL CA certificate error" or know how to fix it?
Make sure your computer's time is correct, and disable auto time sync and then re-enable it. Then check your router to make sure its time is correct too.
Still having errors unfortunately. I do not have access to reset router time and date
What antivirus do you have?
You might need to add the game and launcher folders onto a whitelist.
And you're not on a VPN, right?
No AV. I've allowed BSG Launcher through my firewall, I have a feeling its the routers and systems in the place i'm at.
I'm also not on a VPN
What's interesting is it'll sometimes let me in. Ill have a few minutes/hours where it connects just fine, but then the error appears and kicks me out
It could be server issues on our end as well.
I haven't heard or seen anyone having issues with this particular thing, but I suppose its possible
The last forum post about this problem was from 2018
I'd suggest sending in a bug report in the launcher.
They should get back to you soon.
👍
Hi, I load up the launcher and go to install with my drive that has 300GB available, then it says "Unable to download the File" When I press Abort it says "Not enough space on disc C:" However I selected my D drive not my C drive?
If there's not enough space on C and your launcher is located on C, you will need to change the temporary directory of the launcher to another drive's folder like D:\TEMP
Top right on your name in the launcher > settings > change temp folder.
Or you can manually install in the pins in this section.
That makes sense considering the Launcher is located on C, Thank you mate
can't seem to be able to log in to my battlestate account, tried password resetter and everything, any help?
Which error?
so a friend wanted to start playing for next wipe and apparently his account is locked and his support requests are being ignored?
Ban appeals go to Battleye, nobody else can help you.
he didn't say his account was banned, just locked
Which error code?
he says he was able to reset his password but when he tries to log in he gets "this email is not connected to an account"
And when he logs into the launcher?
im assuming he isn't able to log into the launcher for the same reason
Try the launcher
Hey its me he is talking about LOL i just came here for help as well
lel
thanks @silent egret but yes I cant even download the launcher cause i cant log into my account to download it off the website
no error
That got the launcher up thank you but still cant log in there. Now I am getting error 230 though says i have to wait 48 minutes to attempt a relog lol
You have reached the maximum amount of attempts to log in. Please try again later.
hey fellas I’m getting a crash after I hit play on the launcher. It loads up and shows the initial loading screen and then crashes to desktop. Game was running fine this morning. Anyone know how to fix?
Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
ty I will. Currently restarting PC
i am going to say it lol when is the wipe lol is it 12;12;21?
Don’t think it’s confirmed yet
i cannot login to my account on the website it wont send the email to verify
how do i fix that
just think if its was i be stopping up lol
somebody plz help
Also try letting BSG through Windows Defender and other firewalls
how long have you waited for the email as happened to me long time ago and was like 2 hours after
still nothing working
i cant get the launcher becasue i cant login to my account on the website]
traders broken or something? cant sell anything
anyone knoe how I can make my update go faster?
Stop all running instances and you should be fine.
How long does it take for support to respond
Its been the hour and I relogged but got this error instead
Are you 100% sure you're on the right email? Can you find some tarkov emails in that address?
1000% I have my xolla reciept and even reset the password on the account today with that email.
Please email support@battlestategames.com about this for further support.
That’s what I had to do too
I did that 5 days ago, But thanks for your help.
I’m not getting my verification email
guess I wont be playing this game lol
The launcher works I just can’t login to my account on the website
can someone help i repair it for an hour then i need to redownload the game
but then it does it allover again
You might need to redownload from scratch if the repair didn't help.
i allready have
How about the manual method in the pins?
whats that
Does support awnser emails on weekends
@merry sail Please resubmit the poster. My mistake
Will do thanks!
anyone know any other way to verify authentication when logging in? Its my first time coming back to the game in a while, but everytime I put in the login info I need email verification which never shows up. I have tried resending the code multiple times and to different emails but they never appear. Anyone else have this problem?
https://i.imgur.com/2ofmSM1.jpeg
All non-barter goods have the price of 2 rubles for me. Is this normal? Or is this a bug or something? I also can't sell most of my goods, no idea why.
see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
@unkempt umbra
This is always done before a wipe
Everything is cheap
Selling is probably disabled to stop infinite money
ooooh alright @slim spruce thx
does anyone know if prewipe events occur in offline mode?
you cant buy anything off fence right now it just says already sold
I can access the website it says my ip was blocked?
Suspicious activity or what error?
Unusual traffic
What was the message?
Our systems have detected unusual traffic from your computer network your connection has been blocked temporary
Make sure you're not on a VPN and try again in an hour or reboot your modem by power pulling for 15 seconds.
Does support awnser emails on weekends
I am not sure
Is their anybody in the discord that could help me
No. Please wait an hour and try again.
We don't offer official support in the discord, unfortunately.
Apparently my friend is having an issue when he tries to download the game. It says something that has to do with he doesnt have enough space but he has about 40-50 gb free. Any Ideas on whats going on?
How much space is on the drive where the launcher is installed?
That is where the temp file goes.
In the launcher settings you can change the temp folder to another drive or you can use the manual install method in the pins above.
One of my buddy’s bought tarkov and tried to play it but got instantly banned with out even loading into the game. I’m very sure that the computer he’s bought to play tarkov is hardware id banned is there anything he can do to play tarkov ?
Nope.
Only appeals go to Battleye
So he has to Appel through battle eye ? To remove it ?
The only support for this is to contact battleye. They will only unban if it's a mistake and I've only seen one unban in over many years.
Ok no problem thanks for the help
My download wont start...
wait 5-10 minutes
okei dokei
so my friend has been poinsed by the cultists and he can not do anything as the flee is down so he can not buy the injector or buy the ingredients to craft it and he can not go into raid to get those items as he is dead due to poison.
You can also use augmentin in raid
will that cure it?
Yeah
Having some issues getting my game to run, just reinstalled after a long time from the game. I played a few raids on factory a few nights ago without issue. Now ive been trying to solo into Customs and no matter what, scav or pmc, I will get to the "loading map" "loading loot" etc screen, and the game with always crash before I can enter the raid. So far, it has been crashing before I can officially enter the sever, but just now I was able to get a Scav stuck in-raid (did not actually get to control him at all) and cannot rejoin the raid or else it crashes. Any tips?
Have already verified the game files with no issues
Can you go to "view reliability history" in windows and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.
Also check RAM % during loading
Its showing no application failures or other failures for Today and none of the ones in the past week are related to Tarkov
@slow kraken do a error scan on your OS drive and the drive the game in installed to. (if different). It will be a good idea to post here some specs of your PC.
If you updated an old copy of the game, it might have bugged, so a fresh reinstall works as a charm.
Core i5-7600k, GTX 1080, 16 GB Ram, Win 10
@slow kraken that`s good enough.
I would suggest more page file but otherwise, the game is not tested for windows 11 I believe.
8000 min and 20000 max https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
Meant to type win 10
Try more page file
@slow kraken fix the page file to 16 gigs.
Also video card drivers were updated last night, same issue before and after
no errors on main or tarkov drive, will try the page file
And don`t let OS change the size.
Do you know when I’ll be able to go on the website again
It's either 1 hour or 24 hours
Or never, if your internet address is blocked, like if you're using a bad VPN
this seems to have fixed the issue, thank you for the help!
I`m glad it helped. Also it will reduce the stutters if you have any.
And always be sure the game is installed on your OS drive, as the pagefile (virtual memory) or you might have some weird experience (additional bugs).
my friend got hit by a cultist today and he cant purchase the stuff to get an antidote bc the flea is closed, what should he do bc he cant go into raids without dying, what should he do
He should heal a little and then take augmentin in raid
unknown toxic is only cured by the antidote i thought?
Augmentin as well
okay, thank you
My game corrupted during update and now it wont reinstall, I uninstalled everything BSG related and it still wont install, any tips?
What error?
There's always a manual install in the pins also
Game update installation error
ERROR: 104006
The process cannot access the file 'C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.11.7.15680.bsgp.mcd' because it is being used by another process.
see here #community-support message
got it downloading, thanks!!
so i used to have normal 60+ fps when scoping in but after i reinstalled windows and the game. now i get 30, is there any fix for it?
Do we know for sure if wipe is tomorrow
No
anyone know about "game launch impossible" and the repair loop on the launcher?
If you can't repair you'll need to reinstall completely
ok, i have uninstalled launcher and game and redownloading now, hopefully works thanks
healing out of raid doesent work
anyone know where the rumour started that the update is released at midnight?
Tarkov just crashed 3 times in the same raid. Looking at the crash report for each one
First, Second, and Third: Fault Module Name: UnityPlayer.dll
Yeah from what I have heard unity is causing a lot of problems not sure why though
Is there a way to fix this? Cuz I would really like to play the game without crashing 3 times a raid lol
have you tried like closing the game + the launcher?
yes, this has been happening over the past few days
Does your ram fill up to above 80% during loading?
I was fine playing and then suddenly these last few days when the wipe event started coming out my game suddenly started crashing
I doubt it considering I have 32GB ram, but how would I check that
task manager I think
Since 32GB it's unlikely.
Yeah I mean I am pretty sure I am running 16 and im fine so yeah its unlikely its due to ram
Ah okay, I thought he meant through a crash report or something
Reinstall your graphics driver with a clean install in the custom install options of the driver install.
I will give it a try, I had a BSOD last night as well after tarkov crashed, and it was a faulty hardware error, but its not my ram cuz I ran a check and it performs fine. It very well could be an outdated driver for my GPU
anyone know what the downtime is for the wipe + update? like what has it been like on other wipes.
Hello, im trying to access the official website to purchase the game but im stuck at the loading screen. has anyone had this issue and is there a way to fix it? thank you in advance
\
I cant sell anything and everything is hella cheap any fix?
End of wipe event. Always happens.
What loading screen?
Ag got it. Im new
when is wipe?
Try another browser
Not sure yet.
Maybe tomorrow (no one knows)

BSG is full of surprises, could be tomorrow, could be Monday, could be Thursday, who knows
thank you 🙂
been having some issues with updating tarkov
on steam i get 25mb/s but tarkov i get like 50kb/s
Might be due to server congestion on the server side.
We can't sell to traders rn right?
thats what i was thinking
but my freind in the same town was getting good speeds so idk
why is the downloading in launcher really slow? like 200 kb/sec
Can you try the full install manual method in the pins?
didnt help reinstalling
I meant the install method in the pins
Downloading a ZIP folder
i redownloaded the launcher and that didnt help
it just jumped up to 3mb/s tho
nvm lol
did it help?
Can you download the game in the link in the pins?
That downloads the whole game, though.
im doing it now
Is it faster?
yea
any americans who have purchased an item from the tarkov store, how long does it normally take to ship?
It can take a while. If you think downloading the full game again would be faster, around 13GB, you can try that or the manual method in pins.
i tried 13 times (no cap)
my pc keeps crashing whenever i drag my mouse over play button (also no cap)
and if i am lucky and get into the game, the second i go into raid my pc autorestarts
and my pc is up to date and all my setting correct and my pc shoudn't restart for anything not even overheat
can someone assist me or direct me where to go for help regarding downloading tarkov, my game stays stuck at 0
Does anyone have a solution to receiving email verifications? I always can't seem to receive any codes for my account recently even though I have in the past but I don't have any senders blacklisted and have looked at my junk mail. Also, I have tried submitting a support ticket, but it just says "error 403" and there seems to be no other way to submit a ticket .Other than that I also tried running it as administrator, uninstalling/reinstalling, and I also made a new account without the game. With the new account I can receive email verifications but for some reason I can't on my main, which doesn't make sense cause I logged in using the same email in the past.
Took me 20 min
Does anyone have a solution to receiving email verifications? I always can't seem to receive any codes for my account recently even though I have in the past but I don't have any senders blacklisted and have looked at my junk mail. Also, I have tried submitting a support ticket, but it just says "error 403" and there seems to be no other way to submit a ticket .Other than that I also tried running it as administrator, uninstalling/reinstalling, and I also made a new account without the game. With the new account I can receive email verifications but for some reason I can't on my main, which doesn't make sense cause I logged in using the same email in the past.
@digital ridge Just spam it. Try to log in and log out few times and you gonna get the email if you log in, website gonna block you but if you refresh it its gonna work
Im currently having a problem with downloading the game. The launcher indicates "Downloading Files (...)" but it is stuck at 0 mb
Couple of hours, could be short and according to plan or takes a while
does anyone know how to fix error code 108003 when trying to update and re install the game?
@median ruin Thank you
How long is a temp ip ban from website
Hey everyone. I'm trying to download the launcher and the website is stuck on the eternal load screen : ( Anyone have any advice? I've tried a few browsers and a free vpn, no luck.
My game is stuck at 0/0 mb trying to download anyone know a fix?
what do I do about labs being broken and flashing lights at me? Like unplayable
I have tried everything, Reinstalling, Updating drivers etc
What do I do>?
Has anybody come across this issue before? or know how to fix it?
anybody else have a loading loot problem it goes so fast until it gets to 60 it just stops takes 3 minutes to get to 90 and zooms again anybody know a fix?
i takes me 11 minutes to load into labs takes my friends 3 mins :l also i have no fps problems what so ever
Anyone have any tips for beginners? I really want to get good at Tarkov and learn the ropes. Anything I should invest time into or keep in mind?
😐
check your system time and make sure it's correct and disable and enable auto sync. Then disable your antivirus.
I cannot start the game?
Might be because patch is being applied to servers
I see.
can we get more stylish customizable characters options , Russian translation in game from other players who are Russian? could be implemented with a proximity or decibel meter after so long of talking with text to speech as well, grenade rigs, water updates to all maps, more backgrounds and cutscenes, or collectible cutscenes from challenges in game, more account based statistics and in depth options, transport chopper with LZ implemented on some maps, wave mode, custom offline options
Question: I have seen this program called Ratscanner and basically in game it shows you the prices of items and it says on their site that its not considered cheating by BattleState but I just wanted to double check on that, does anyone know if it is?
If it interacts with the game files I wouldn't suggest it.
Could get you banned.
@thorn cavesame problem
It doesn't alter the games files from what i can see, it just downloads its own
3rd party programs that give you an advantage is a good way to get banned
I wouldn't suggest using it.
Are you aware of the website TarkovTracker?
Hey! So if we don’t have a minimum of 50 members on the discord server we can’t advertise it?
why is my download like 82kb
https://gyazo.com/a2862750c384bd1455a940d5e41a32f1
I'd suggest the full download in the pins if you have a quick download speed
Manual install of full game
checked for updates, nothing
Apparently they have a quote by BSG saying they didn't find anything wrong with it and I tried looking up people who have gotten banned from it and can't seem to find any so not sure if i will or not yet
In the bottom right it still says .12.11 so its still under maintenance most likely
i see, thanks
because usually developers give patch notes after the update is released
Be patient
True
I'm really wondering what is and isn't allowed VoIP wise, our PMC's yell all kinds of profanities, can we use those words as well? Shit like "HEY F# YOU MOTHERF#ER" is that allowed? Will I get banned if I reply to a PMC voiceline with the same amount of profanity?
That'd be dumb if that is the case
Yeah I agree but I dont wanna risk my account ya feel
Facts
when server back
yo anyone know how to fix the herrendouss downloading speeds?
bro ive been trying to contact xsolla cus they blocked my acc for no reason and they have done nothing i just want to buy EOD man does anyone know what i schould do?
Xsolla handles the payment system, BSG can't help with that.
You'll need to contact them.
I have yet they have done nothing to help me out and have blocked my acc from buying stuff I’m just sad I won’t ever have EOD
My ping is normal as before, but whenever i get to connecting to server, it usually disconnects me. Takes me a few tries to reconnect to lobby, but sometimes it doesnt and im kicked out of raid. tried reinstalling but didnt work
I have lil issue , for some reason my downloading speed of this patch is terrible 30-70kb/sec. Is it problem on my side or it is caused by amouts of people downloading the patch? Normally my download speed is much higher and it looks fine on steam/origin
Downloading the game manually in the pins might be faster depending on your download speed
So I had to make a new account how am able to play the EFT on the new account without having to buy it again?
Why did you make a new account?
I no longer had access to the email on my old account and when I went to log in its asking for verification which I can't do because the old email is literally deleted. I only started playing tarkov again like a week ago and completely forgot to change the email over to my new one.
You will need to contact support about the email problem.
Ideally, a ticket on the website. Or support@battlestategames.com
will they actually be able to help me? Ive had this problem with ubisoft and they basically said I had to buy my ubisoft games again
How do I start the 12.12 patch update? Opening the client doesn't start it?
It's not up yet
Ah ok, cheers.
Anyone got a problem where Fence has empty shop, I cant interact with anything when I click on him
Bruh the game server is down
My game is stuck downloading at 0mbs not moving at all does any1 know how to fix
is it normal to not get your password reset for 2+ hours
Leave it for 5-10 minutes
Check spam folder
i did
Ok thanks what if that doesnt work?
see here for a command to maybe make it work: #community-support message
And if still not, see the pins for a manual install
It worked after 5 mins thanks anyway must just be high traffic on the servers
?
I am looking to purchase the eod edition, will there be a sale because of the 12.12 update or only on Christmas?
prob only on christmas @coral compass
maybe anyone has the link for bsg launchers direct download? not receiving verification email so cant download 😦
is there a link for downloading on browser
When I check fro update I get this_
I most likely play the same servers as Wolf fr cause I see he is french and I am too
Maybe it's a server issue?
cant even open launcher and this doesnt seem like a tarkov error lol some people are insulting me cause i was worried about the error
Someone pls help I've been waiting for 20 hours for this wipe
I'll try again
Still going for me
I get this now
yes
Now it's taking 20 days for the searching update to be done
This now
After looking for updatew
Also getting getting post error after updating
Another POST
I closed the launcher during update, and now this shows up when I open the launcher.... Any fix?
Same
They forgot to update the launchers version number I am guessing
please wait
it has not yet been announced completed - you may have problems like this one atm
should i launch
There was 2 launcher updates
Hpw long do you think it will take for it to be ''completed''
hey everyone, i got logged out of my launcher, and apparently cant sign back in, and when i try to reset my password it doesnt show anything
is it normal to not even be able to open launcher without getting the white squared errors like mine?
I'm checking rn
I had this error too
@grim hatch Seems to be working now for me?
everyone has this problem lol
got the same thing, tried to log in and i get that
try restarting it
for somee reasoon my account ws loggedf
i did restart it and not fixed
i continued spamming and it finally launched the launcher but no update download yet
done that multiple times nothing happens LMFAO
@regal kelp just login it work
ok
We should wait, it could be a server issue
we might just need to wait a bit guys
now it wonnt acceept thhe coode froom my emaill fucking annoying
Guys, I just kept closing process and restarting, and now it works, all good
And now I have this guy trying to troll me
been over an hour now since i got my error lol
yeah same
still the same ❤️
LMao
@grim hatch I had this error at first, then I restarded launcher, and it showed me there was a critical launcher update, it installed and restarted the launcher, and then the same error showed up. I guess it's not fixed?
what do i do im trying to reset my password but im not getting a email
nothing but this D:
Now it's even worse I can't even open the launcher without getting this
u guys have to wait, dont change pass or nothing else
x2
Plus now imma have to install it with 50 kb/s
guys i ahve the same error waht is tihs?
yea as always servers died
tis is an er or
it could be a server issue, everyone has the same issue
Error on POST https://launcher.escapefromtarkov.com/launcher/config?launcherVersion=12.11.1.1827. Status code: BadGateway
is every1 here for the bad gateway stuff riiiiip
is there a fix for the badgateway error>?
Not everyone.
stuck on searching for update lmao
bad gateway error cant log in
cool, lucky people then
bad gateway error cant download
What servers you play on?
i just think their launcher servers went brrr
same
USA
EU
nothing loading?
let's just wait guys
Oh ok I play on french
bro we have been waiting for 5 hours
I like this new login queue system kekew
hipe go brrrrrrr
plus, they just said installation was released
what the ehll is this Error on POST shit laucher doesnt want to open
decided to uninstall my launcher because it said wrong version... now the website asks me to log in to download the new launcher but wont send me the verification code....
launcher no work
fr :(
after i updated. but every of my freind has it and tis working
tarkov big fucky rn
reinstaling the launcher doesn't work
no
@bronze prism POST is a HTTP method when you want to send data to a server ie login info
i just wait for servers to cool down because they are on fire rn
who is sitting on the servers im tryna play my game homie get ur fat fucking ass off my fucking launcher
so servers are fucking itself, great
its not about servers
so much for starting early

they just wont buy new servers just for one week
we all updated the launcher 2 times no ?
I guess damirka
thanmks and what the hell can i do with ttihs?
how i can fix it
it is bc his fat ass is sitting on my launcher rn
you cant, tbh
just by waiting
u cant rn
ok
Buyanov ate the servers
@bronze prism we wait for the congestion to go down and let the server handle all the auth requests
i just kept restarting and it just started downloading
should i just keep opening the launcher? or atleast trying to until it works?
had the same error as you
big feels bad i just want to be a goblin please nikita
Keep restarting the launcher until it works, worked for me this way
half the time it doesnt even give me an error code, just doesnt work
Get somoenes fat fucking ass off my launcher cant even load the dfamn thing bc nikikta bent damir over sideways and fucked the server cords
i downloaded the launcher again, it's not even letting me login
nikita tripped, once again
working
facts
anyone know how to fi the bad gateway
started working
farewell brutha, have fun
@tight kiln we dont fix that. We wait for the congestion to go down. We overloaded it
time to grind customs
got you, thank you!
bad gateway problem?
get them tasks 😔
or spam the login until you get in 😉
wait when is the wipe ?
NOW
right now @pulsar lake
now lol
i mean i cant even boot up the launcher, i get the error
restarted launcher no kidding proabbly 75-80 times...nothing
OMG
I'm not getting the verification code by email... this is great
BadGateway error still
Y'all, I got an issue with the launcher. Trying to start updating the game, launcher doesn't work right, and it's thinking that the game's still 12.11.
Says
"Error on POST
https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.11.1.1827.
Status code: BadGateway"
OMG I WAITED FOR SO LONG
you cant fix it as of rn, just wait
guys it is not our problem, we cant fix that, we have to wait till they fix it
We are aware and working on the "Error on POST" problem in the launcher.
Thank you for your patience.
searching for updates
Looks like the SLB is fucked. Someone wanna fix it @vivid briar ? 😄
can we not pin stuff herer?
I can
thanks @grim hatch
get er' done 🙏
can you try to help me with my issue so far i havent seen anyone else with my error
what is it?
is that from the launcher?
reinstall
yeah it was after the launcher update
IT WORKS...
yea try to reinstall and whitelist it in your firewall
mathieu, any reason I'm not getting my verification code in my email when I try to sign in on the launcher? is it linked to the general overload?
help
Nah it will just restart your launcher and same error will show up lmao
ooo yeah i forgot to try that will let you know after
Getting the same
devs are on it
Can someone help me?
@snow bloom look at the pinned message. Its not on your end. We overloaded their auth process
i did like 5 times but didnt whitelist it from firewall
**
ah sht
@autumn lagoon contact BSG support
Hi I can't log in due to "a task was cancelled"
so i just gotta wait
no server connection? i cant login to the launcher
I can't even enter the launcher to download the patch, Error on post badgateway error and the like
@plush dew check pinned message
i mean did you cheat
@autumn lagoon good luck lol
how come for some ppl it's now working and not for others lmao
lmao no
@grim hatch its the same error 💔
searching for updates
Make a ticket in the website, I'll check there if possible
there is going to be a lot of load there
ayo no extracts on shoreline show up in double O
im still waiting on my email activvationn ccode for the last30 minutes
anybody have a zip file link for the patch yet?
btw my laucher doesnt even want to start before the laucher 2ould start i get this bad getaway shit. every of my freind is already palying.... but not me...
not yet
aight
Got you, Any ETA on fix
@bronze prism that im not sure. MIght need a reinstall
task manager end task on launcher and start for sheperd
getting this whenever I try to log in
last time when i reinstalled the game i could not play 6 months dude. i had to reistall my whole system to make it work.
not yet
Everyone is xD
announcement coming
so many people pasting the same shit error here and not even trying to read posts two scrolls above....
check pinned message
i get the same error 😦
literally eveerywipe nnon streameers cant play for hoours acccept we usualy hhavev all weekennd to play
people are getting bad gateway
fix ur fuking game ffs
🙏 🙏

i haven't seen anyone with "task cancelled"
Wait we all have this problem lmao?
This is pretty status quo for wipe day. im just hoping when launcher works again we dont have 26 min queue times (ptsd to .11 release)
I had that before
Streamers > Regular Players all over again.
@remote ibex its not streamer prio its more like they got their early before the congestion started. Have patience
won't update game
What is badbadgateway error
my laucher doesnt even want to load 😄
me, but i didnt upload image
i no engrish but hao 2 fuhk tarkov
@wicked egret was literally thhere the excat seconnd iit came up lool
so what? reinstall only the laucher? or how?
Task manager end task on launcher and start it again
Error on POST https://launcher.escapefromtarkov.com/launcher/config?launcherVersion=12.11.1.1827. Status code: BadGateway
please help
i know i tried. but on that moment when it would start i get the bad getaway
@bronze prism not sure how to fix your launcher issue
Well yea alot of ppl are getting it if you read
Try to log in and have this
just liek that guy before mine
these servers are about to make me intervene
this guy has the same like me. his laucher doesnt load. like mine
Yes alot of ppl are having it including me
yaeh thats mine as well
broke launcher gang wya?
And just like the guy before the guy before you
@bronze prism i say just wait a bit and try again later.
broke launcher GANG GANG
its an overload just wait on further updates be patient guuys
HERE
And just like the guy before the guy before the guy before you
i cant even have updtae becasue my laucnher dont start 😄 how to wait for an update? 😄
And just like the guy before the guy before the guy before the guy before the guy before the guy before the guy before you
@bronze prism Paitence
504 error
can we get one of these direct zip download links?
welp looks like well miss most of thhe only day we cann grind
theres alot of people with the same issue, they are working on it allready
to fix that issue is really not that hard, just add a que and the servers wont be fucked
what's with all the bad gateways
hard to have it when all of my friend are already in a rad .... i am watingfro this sicne 6 moinths i could not play with this shit since the last update, beacsue it is just Tarkov. 😄 hard to have the p...
@grim hatch Tu en sais plus ?
me when servers are broke cus new update 
typical tarkov moment
I get this shit every major wipe while I simultaneously watch streamers play to their content.
I think they allow only some amount of people to get in the game for now
its a server problem not a client problem
yes
bingo
thats complete bullshit
no. from my friend i was teh first one who downloaded and wanted to go in the game. after me 4 of my friends downlaoded it and could start it....
it wont let me submit ticket like what seven posted @grim hatch i guess ill wait a couple hours but i dont think my error will go away
my bois in, then theres me kek
I fucking know its the same with me, the thing I am saying is true
Openeing the game after patch blue screened my pc
New one
@nova valve u got too patch
:DDDDDDDDDDDDDDD
I did both client patches and the 3gb update
thats not new cuzzo
most probably something is wrong with the system or the program, if reinstalling it doesn't fix it, updating the system and drivers may
@grim hatch How long do you think it will take for them to fix this issue
couple hoours
unknown eta
bad gateway
lool
OH ok thanks
lol... so the email thing has been an issue for a whole year with no fix? thats nice, guess I'm shit out of luck
so is it a confirmed server or client based issue?
Grab a drink watch a show or two. Idk go on a walk
it's on our side
i updated them like around thanksgiving break i guess it wouldnt hurt to check again tho
now im getting gateway timeout
it's loaded and being worked on
Does reinstalling the client fix this?
understand, thank you for helping everyone
Nope @nova valve its server side.
why my download is sooo slow?
lucky u got the download
hahaha
@buoyant oasis Use atleast quarter of your iq and you will get it
sus
dumb ass
@buoyant oasis because everyones trying to update their game at the same time
Download done, Launcher broke. Tarkov'd
same ^
yep
@silk wren keep trying
keep crying babe
its just slow for launcher download, its capped vs a browser download
imagine lettting people preloaod the patc
Servers are overwhelmed I recon
they are either going to push a quick laucnher update to limite login attempts
I dont think it would be poss
@limpid moth yeah ur right nno other games do that
It would prob require 2 maintenances
@wicked egret you do with edge of darkness, i did the first time i brought it and its listed as what you get
it would, but it would mean temporary dissable the servers
closed the dang thing once now i cant get in smh this kind of thing wipe after wipe is getting a bit annoying like are they ever gonna fix this stuff lol
feeling eric andre, mans just trying to get in bruh
can someone tell me wtf this is?
do you get more stuff with eod now ?
you could patch leak to reduce the strain on the servers
@rare sparrow check pinned message. Its not your side. Its overloaded servers
or just let people preload it
ohh
im just waiting until someone posts a zip file link for the patch
ima vpn to eu or aus
will that bypass the launcher issue
Prob not gonna be like that bro, they are gonna fix their gateway shit on their side and we restart
@grim hatch i checked my drivers and my computer for any updates and found nothing do you think there is anything else i can do but be patient?
Same thing that PoE do
it means i can download it without having to use the luancher
server issue not reigon based
Im in eu is also fucked
Preloading will be awesome but they dont have available.
Cheers, having the same issue
I got worried because it says launcher version 12.11.0 lol
i wouldnt have beeen as annooyed if i didnt hhaee to go too work tooomorrow cause we doing a sunday wipee
i got work tomoz too but its cool, cant expect a game still in beta to be 100% ok in every situation
6 years isnt beta looo
the games still in beta
it's soooo cool that streamers can play but us can't
why being in beta in a reason for it to me shity. If they called it alpha would you be raged than
still
i have the same issue
do you know how long it takes to create a game of this size?
its overloaded servers
lets mee trhoough ask foor a code from my eemal annd i never get it
they have been working on it for a while now there is no reason it being this shity
theres obviously gunna be issues
aah
howcome some people can get in thom wtf
this is the real issue
its gonna get fixed, patience
guy do you know that how change servers witout starting the launcher?
crashes maybe people crash and other people join
some people can some people can't this is the main issue
did they just add a 1 min login attempt?
u cant
yup
its evolving
lol
so im not getting a verification mail with a code sent
you lucky man
launcher started 1111
Now I can get in launcher like before but now when I click check for update I get the post error again
NO
but still i cant dowload lol
same
asomething new now
Error on GET https://launcher.escapefromtarkov.com/launcher/game-updates?launcherVersion=12.11.1.1827&branch=live. Status code: BadGateway still lmao
@slim spruce can you post a link to the direct download for 12.12 becvause it says mine is stuck on 12.11
Whats up with that gateway
I finally got into launcher and then it said i had to repair
could we just reinstall ?
I don't have it yet.
ok, do u know when itwill be released
i need direct link because i got the download speed bug at 15kb/sec
Im getting a bad gateway error. My launcher says 12.11, how do I update the launcher?
with the direct link will i have to uninstall my whole game again?
reinstall it
NOOOOOOOOOOOO
don't guys
why not
alr guys i guess im waiting another couple hours
not the solution
what is the solution
should I uninstall my old tarkov if I downloaded from the direct link the mod posted earlier?
how long does this take to fix
not client sided
oh so it is local
Wait for the new link we will have soon
its BSG server's problem not ours
no client is you you are local
will it be posted today?
but, im already done downloading
But you should be able to update with 3~GB with the old link
am i gunna need to reinstall the whole game again every wipe?
what link?
we just wait for now
i got like a ip ban for spamming log into account
server side
tarkov server just fucked up
is the tarkov website down as well?
ohhh that wasnt 12.12
Error 260
yes there are issues with it
yay
wow
lol
true lol
give me that image again
fr
I got a warning for that lol
send it yolo
like i just wanna play XD
facts
send it from direct bro was good
lmao typical tarkov
?
If you have problems downloading/installing the update/game :
We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : https://cdn-11.eft-store.com/client/live/distribs/0.12.12.0.16029_21c81a45-6f23-422b-a397-a6257898740e/Client.0.12.12.0.16029.zip
Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe
After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.
Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section. While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.
what is this?
the whole game
Pig mathieu why you leave eft france lead ?
@grim hatch what is tht? will it update my game
It's to install the full game
read this : #community-support message
is this the full client lol?
so delete old install?
do I need to uninstall the old version or just extract over?
it will download the full game yea
you will need to uninstall
so i have to uninstall completely every wipe or little update?

