community-support

[silent bane]

ping spikes again like yesterday. Do I have to wipe my PC like damn

I load into raid 100% fine, it takes not even 2 minutes to load map, loot, and loot pools. This is so weird

As soon as I get into raid and start doing things my ping spikes into the thousands and i d/c instantly then eft doesn't lag anymore inside the menu and traders and flea market and hideout. it's perfectly fine what is going on

I swear it's been since the last update

[grim hatch]

We have fixed the issue causing the launcher to lock on the asian server list even if you were not located in this region.
We would need you to try again and check, it should be back to normal. Thank you for your patience.

@olive linden
That was impacting you I believe

You too @molten anchor

[silent bane]

Why does it take 1 minute and a half for the map to starting loading when loading into a raid. It does it for half of my raids.

This problem has to be eft servers. I don’t understand why I only lag when I’m playing in a raid?? It’s not my internet I can load webpages perfectly fine and other games are fine. I’ve lowered my graphics settings to lowest and it didn’t change anything

Is there still a data leak in eft files? I’ve seen the flicker of previous raids I’ve played when I’m loading into raids. That could be causing a lot of the issues being brought up.

[grim hatch]

I'm not sure what you meant by data leaks though no data were leaked

[gaunt topaz]

Hi guys how i can fix this ? i m waiting 10mins and nothing

AV,Firewall is off

[vivid briar]

Just wait

[prisma lodge]

Is there a way (maybe by putting in an request to the admins or something?) to change my display name on the forums? I named it when I bought the game, but I got some bad memories to that name and changed my overall gaming-name.

[next robin]

It's still happening for me. I've reinstalled the game and restarted my router. Is there anything else I should be doing to get it to behave?

[next robin]

Ah, hang on; starting the game with the asian servers, then closing the game and relaunching it has brought the proper servers back! Hopefully it'll stay this way.

[cosmic narwhal]

Every time I boot tarkov it kills my internet does anyone know anything about this?

[slim spruce]

If it's been about 15 minutes close the launcher and check the integrity of game files. If still not see the pins for another way to download.

[grim hatch]

nice

I have seen your ticket at the support and answered it I think, if it remains this way, feel free to close it 😉

[boreal knoll]

What file type is Tarkov meant to be when it installs?

I've been trying to install Tarkov again for a while but I'm always getting a checksum error when it completes, and no matter what I do, I cannot get it to finish it because it wants to delete and completely restart again every time.

[boreal knoll]

Anyone?

Oh I just checked Pins :P

[cosmic narwhal]

They tend to ignore people asylum

[slim spruce]

Yes it's a zip file from that url.

[boreal knoll]

Yeah I'll give that a shot

[lean hornet]

🤡

[slim notch]

Hi, im having terrible lag spikes every time I start to fight with pmc, sometimes scavs too. Sometimes it also happens before the fights but my connection is always fine. Any advice?

[vivid briar]

whats your texture setting at?

[slim notch]

Rn it's the lowest but it was happening on highter too

I changed it hoping it would fix the issue

[vivid briar]

k cuz it would do thta for me on high

send ss of your settings

[vivid briar]

hmm

[slim notch]

🤔

[steady locust]

🤔

[next robin]

I'll leave it open for a couple of days just to make sure it's all staying working, and then I'll close it. Thank you guys for letting us know it was being sorted, and for the updates. 🙂

[vivid briar]

no idea

[slim notch]

Soo anybody had the same issue?

[quiet summit]

You're having frame drops or your ping is actually spiking?

[steady locust]

he freezes, and for me, his partner, he just lags out

[quiet summit]

@steady locust Are you having a consistent high ping?
@slim notch How many gigs of ram do you have?

[steady locust]

wdym? He mentioned already that the ping is fine, same for me (mine is under 50, his is under like 80)

[slim notch]

I have 16gb of ram

[quiet summit]

Oh you're saying you both have the same problem

[steady locust]

umm no?

[slim notch]

What no im having a problem

[quiet summit]

?

[quiet summit]

Oh only you're having a problem

[steady locust]

yep as I said, he gets a freeze on his end, while on my end - he just lags out in place

[quiet summit]

Ah, Fem are you getting shot back to the menu or are you actually still in the game?

There's situations where the PMC is standing still, but the actual player is still moving around

So on his screen you're standing still, but you can see him moving and you're moving as well? @slim notch

[slim notch]

I'm still in the game, most of the time dead

But no, I am still in the game

[quiet summit]

I didn't know that problem still existed.
Do you have the "Auto ram cleaner" ticked?

[slim notch]

I had but it didn't solved an issue

[quiet summit]

Yeah you don't want that checked off, it will chug your game in some situations
So you're having a stutter, not a ping spike when you desynchronize with him right?

[slim notch]

It's not connected with us playing together, I have the issue when playing alone too. My game freezes for 0.5 to 3 seconds and I cant do anything.

[quiet summit]

Did you have this problem prior to 12.11.5?

[slim notch]

I had it before, but not soo often, not sure rn.

I was hoping that it will get fixed with updates but it wasnt and its more annoying then before

[quiet summit]

So there was someone that was having issues with FPS/stutters on this channel before, they followed this video https://www.youtube.com/watch?v=nowRW4riy-Y
It requires messing with your registries though

[steady locust]

Oh this one.. Basically he did that (everything mentioned in the video, around 2 months ago) all the way back when we were just starting to play together - at the time the guy had 8gbs of ram, because of what the performance was terrible and he often could not load into a raid. Afterwards he just upgraded the ram and cooling, which helped for a while, however then we noticed this issue, which wasnt too serious at the time. So yes he did do it, although question is - do u have to redo all the shenanigans with registries after each update in order for it to be working?

[quiet summit]

That, I don't know, I haven't ever had to do it. Though I haven't seen anyone come back after doing the fix

Does it happen on all maps?

More specifically like Factory/Customs versus Reserve/Woods

[steady locust]

Seems like it I guess. Today we have only played on factory and customs - on both it happens, perhaps more serious on customs, but neither him nor me can clearly distinguish much about that*, so not stating anything there.

[quiet summit]

Has he already tried a clean reinstall?

He hasn't tried to run Reserve before has he?

[steady locust]

Lol, about reserve, we didn't really run it a lot (its first wipe both for me and him, I just started playing bit earlier), but when we did it on scav raid, he would be loading for 10 mins and I would just usually spawn in like 7 mins before him and die to scav on scav violence XD, but about the question itself, we only ran reserve for a few times (on scav) and it was a long time ago. Didn't complain about anything like that though - and rn says that it was fine, so I'd guess that was not so big of a problem at the time.

[quiet summit]

If he's having a performance chug similar on Factory & reserve then I don't know if it's specs.

[steady locust]

no no, I haven't mentioned anything like that - I only mentioned that the load times on reserve are the worst for him, nothing about it being close to factory load times (its quite the opposite, no problems with performance on factory plus loads pretty quick)

[quiet summit]

mmmmmmmmmmmmm

Does he have the game on an SSD? Oh and the earlier question, has he tried a clean reinstall?

[steady locust]

ssd, he is doing a clean reinstall rn

[swift flax]

What is it point of the fanny pack?

I got it and I can't do shit with it

[slim spruce]

Log out and in, in the launcher.

[quiet summit]

Wow. it exists - It's a container ; replaces alpha container

[slim spruce]

@glass oracle What ended up being the problem?

[glass oracle]

im trying to figure it out now

believe it was an account error

[slim spruce]

How so? @glass oracle

Any error codes?

[glass oracle]

no i mean with the email on my account

[slim spruce]

Not getting the verification code?

[glass oracle]

i did, something was sketchy about it though as my account was randomly not working. im changing password and such now just in case somebody got into it

[slim spruce]

With authorization error try verifying integrity of game files, reinstalling the launcher and maybe even reinstalling the game if still nothing.

[glass oracle]

will do

[stoic sequoia]

my homie is banned after he got hacked? anywhere for him to appeal

[slim spruce]

People are responsible for actions done on their account. Only appeal is through battleye if it's for hacks. https://www.battleye.com/support/

[stoic sequoia]

ah rip thanks for ur help

[swift flax]

Ik that but I have epsilon so what am I supposed to do with it? It's the rarest useless item ever

[quiet summit]

It's an extremely rare item, useless to you though lol - Flex points I guess

[swift flax]

I can't sell to any traders or the flea

[slim spruce]

Relic of a long time ago.

[quiet summit]

You can try Peacekeeper perhaps? not sure

[swift flax]

That's what I was told by everyone else. My friend said he would trade red card for it which is why I'm sad

[quiet summit]

Haha yeah.

[swift flax]

And nobody takes it

[quiet summit]

Just keep it in your stash and stick some stuff in it

[swift flax]

Yeah I guess

[quiet summit]

How did you get it exactly?

[swift flax]

85k case

[quiet summit]

Welp, spamming that for the rest of wipe.

[swift flax]

I got it right before getting off and I went bat shit crazy

[quiet summit]

Oh so you already knew that it was rare lol

[swift flax]

Oh yeah

I only saw it once on eftwtf and that was it

[quiet summit]

Hey Sess, are mutes recorded in the server?

Like for spamming

[stoic salmon]

how do you not spawn under the map?

[quiet summit]

I never knew that was an issue.
@stoic salmon Is it a normal occurrence?

[stoic salmon]

no first time it happened to me

[quiet summit]

Alt+F4 and reconnect

[stoic salmon]

tried 4 times

bro i dont even care about the loot only want me key card back holy

[fickle gulch]

For some reason, when my friends and I try to do PMC runs, it kicks us from the group as soon as we start to queue. It prompts us with "Leader has disbanded the group". This only happens when we try to load in with a PMC. We are still able to scav in together. Anyone else come across this before and/or know how to fix it?

[slim spruce]

Can you PMC alone?

[fickle gulch]

Yes. Just not with group.

[slim spruce]

Make sure everyone sees everyone on their screen in the group before launching.

[fickle gulch]

Just tried it, and it still kicks us. Only the group leader is sent into raid. Everyone else is booted back to the menu.

[quiet summit]

Have you all restarted your games?

[fickle gulch]

Yes. It started this on Sunday. This is the first time trying to play this week, and it's still doing it. I didn't report anything on Sunday, as I just thought it was possibly some issue that would resolve itself.

[quiet summit]

In your game settings
Do you guys see Notification channel type? ; if so what is it set to

[fickle gulch]

Yes

Default

[quiet summit]

Have everyone set it to "Web Socket" and restart game
Make sure you save.

[fickle gulch]

Did it and it still separated us.

[quiet summit]

Did you all restart game after that?

[fickle gulch]

Nope. One sec

[quiet summit]

You guys have tried different party leaders i'm guessing?

[fickle gulch]

We have. We just restarted and tried again, and it's still the same result.

[quiet summit]

Hmm.

You said you guys played with each other before? And each person can load into solo raids right? How many people?

[fickle gulch]

Correct. We can all solo, but it won't allow us to group up. It sends only the leader into raid, and sends the rest back to the menu. It's 3 of us.

[quiet summit]

Have you singled out to see who has the issue?
You queue with 1 friend / queue with the other after

[fickle gulch]

We're working on that right now. One of them tried to re-install the whole game. He's got 2mins left.

[fickle gulch]

Still did it. It did it with all combos, so no one was able to be singled.

[quiet summit]

Oh really o _ o
1+2, 1+3, 2+3?

You guys are all in the same time zone right?

[fickle gulch]

2 of us are

2 of us are central and one is mountain.

[quiet summit]

I'm honestly puzzled
Only other thing I can suggest is you guys go on your launcher, find servers that are under 100 ping for all three of you and try like that

[fickle gulch]

Okay. We'll try that.

[quiet summit]

You're not using cracked versions of the game or anything like that right?

[fickle gulch]

Nope. All EOD editions from BSG's site.

Sorry. 2 are EOD and one is standard.

[quiet summit]

Mmmm
Any one of you have bluetooth on your PCs?

[fickle gulch]

Nope

[quiet summit]

er not bluetooth
wifi sorry

[fickle gulch]

Nope. Not wifi either. All hardwired.

[fickle gulch]

So we all did the server thing, and now it seems to have singled me out.

[quiet summit]

Interesting.
They can queue together right?
And the server(s) you have selected is under 160 ping?

[fickle gulch]

Correct.

[quiet summit]

Do you have access to a VPN?

[fickle gulch]

I do not.

[quiet summit]

What I don't get is you can queue together as a scav lmao

[fickle gulch]

That's what I'm saying...it's the weirdest thing...

[quiet summit]

Can you try and restart your router?
Might take a hot minute

[fickle gulch]

I'll give it a shot. I'll message back in a few.

[fickle gulch]

I'm back. Working on loading up now.

[quiet summit]

Come on internet don't fail us now.

[fickle gulch]

Still didn't work...

[quiet summit]

Uhhhh, try restarting in safe mode

[fickle gulch]

Okay

[fickle gulch]

I'm in safe mode. Now what?

[quiet summit]

See if you can queue like that
Did your antivirus and stuff launch?

[fickle gulch]

It won't let me launch.

No graphics card driver.

[quiet summit]

Your computer is a special one isn't it

[fickle gulch]

No. Doesn't safemode stop drivers?

[safe coral]

same thing is happening to me but i can not pmc alone

[quiet summit]

Not that I know of, i've had people that run safemode fine - I meant it as a joke by the way

[fickle gulch]

All good. Lol

[quiet summit]

I'm running out of cards my friend, I guess back to regular boot up - try and disable antivirus/firewall

[fickle gulch]

Let me restart. One sec.

Still didn't work. 😦

Like, how can I scav...

[quiet summit]

[safe coral]

same how can i scav but no pmc, ive tried everything you have said but nothings worked

[fickle gulch]

It's unbelievable.

[safe coral]

i load for like 10 seconds hear the game sound then back to the main menu

[quiet summit]

Gengar you're having a problem with loading into PMC ALONE?
That's so sad

[safe coral]

Alone and with group

yea i can ONLY scav atm

[fickle gulch]

Welp, now I can't PMC alone either.

[safe coral]

WTF

[fickle gulch]

I get to "Generating Item Pools" and it gets stuck at 0%.

[quiet summit]

[fickle gulch]

I'm literally clueless.

[quiet summit]

Does your scav still work?

[fickle gulch]

Yep

[quiet summit]

[fickle gulch]

Wait. Nvm...

[quiet summit]

Uh oh
What's it saying for scav?

[safe coral]

im trying right now

[fickle gulch]

Brings us into queue together, and leaves me at 0% on "generating loot pools".

[quiet summit]

Are you just sitting there or does it bring you back to menu?

[fickle gulch]

Sitting there. I waited for about 40 seconds, and just backed out.

[quiet summit]

eh.. Try turning the web socket thing back off (To default)

Web socket seems to help some people and hurt others

[quiet summit]

lmao matching for fraction of a second

[fickle gulch]

Still nothing.

[quiet summit]

What's the highest ping server you have selected?

Ping wise

[fickle gulch]

50-60 ping

[quiet summit]

' ~ '

Might be a random question but, do you have a dogtag case in your container?

[fickle gulch]

Nope.

Docs case is all.

[quiet summit]

Try to start scav, manually hit back and start again

You and your friends have some mad patience btw
Normally people would've given up like 15 minutes ago

[fickle gulch]

I am...inevitable. 😂

[quiet summit]

How much money is in your docs case?

[fickle gulch]

500k

[quiet summit]

I am. The holy one.
Take out 400k
Into your stash
Try and queue

Give me good news

[fickle gulch]

BOIII

[quiet summit]

You got it bb

[fickle gulch]

You da man

[quiet summit]

Money limit is 150k, don't go past it, i only recommend you hold 100k max

[fickle gulch]

I backed out, but it didn't kick me.

[quiet summit]

[fickle gulch]

I'll go into a raid broke from now on if I have to. LOL

[quiet summit]

That explains why PMC and not Scav

[fickle gulch]

Wait.

[quiet summit]

uh oh

[fickle gulch]

Scav isnt working now. LOL

[quiet summit]

You reverted back to defautl right?
notif channel

[fickle gulch]

yES

[quiet summit]

Is scav kicking you back to lobby?

[fickle gulch]

No. Stuck on generating item pools

[quiet summit]

What else did we change... I think that's it, channel type and server selection

[fickle gulch]

I have to go for a bit now. 😦 I'll message you later if it begins to work or not, if that's okay. Thanks so much for all of the help though.

[quiet summit]

Sounds good, hopefully it'll get sorted with a restart Good luck!

[safe coral]

I think it fixed it for me too!

[quiet summit]

Two birds one stone - glad it fixed it

[safe coral]

it wrokeddd

[quiet summit]

[safe coral]

[shrewd flare]

is the bug where u cant uptate / install ur game getting fixed or

[quiet summit]

^ Try this Snkeu

[fickle gulch]

@quiet summit Just reset the game, and it seems to have worked! Thanks again. You're the bomb.com. 😄

[quiet summit]

Good luck in those raids!

[shrewd flare]

ive been doing it for the past 2 dats ahah

[quiet summit]

[light ibex]

Ermmm
My game isnt downloading

Just came back to try and play it again, but it's not downloading at all. I tried the original file that its supposed to go into in my SSD, and i made a new one in my HDD, neither are downloading

I don't get an error, it just says "0/0 MB 0 MB/sec"

nnneevermind it's downloading now
oops!

[marble spade]

what does this mean?

[slim spruce]

move the helmet or eye pieces to another square and try again

[light ibex]

i cant buy shit in game
why lmao

[slim spruce]

Is the white check box in the blue bar at the bottom of the buy screen checked?

[light ibex]

nnno?

[slim spruce]

If it's not you can't buy anything

[light ibex]

....dawg when did this become a thing
I've been away from the game too long

[slim spruce]

hehe

[marble spade]

thank youu

[solemn coral]

Why does my game keep crashing after loading into the menu?

It doesn't even give an error code, or crashdump report

this is giving me the shits 🇭 🇪 🇱 🇵

[wraith leaf]

Game is running like shit since new patch

Anyone know how to fix this? I have Ryzen 7 3800x and Rx 480 8GB and 16 GB ram. Game used to run just fine before

[left surge]

I can t complete gunsmith part 5 for some reason

yea nvm,I m an idiot

[covert shuttle]

BSG you want to know how to Kill RMT.]

PROVIDE THE SERVICE YOURSELF AND GET MONEY TO HELP FUND Development

There will always be people that want a short cut

EFT is very unforgiving, not everyone is a streamer that can play hour upon hours a day.

Sell us USD, Rubles, keys. Basically anything someone would buy from a hacker.

and boom You guys have funding and wipe out the reason to hack

Other than your a shitty person

[vivid briar]

Yo guys im looking for the roadmap patch that tarkov released a couple months ago that kinda shows what they are planning

[grim hatch]

The team so far refuses to provide such an advantage to others for real money and it will most probably remain this way.

[covert shuttle]

Great Keep hackers in the game

Good Plan, Make the game Deader than it is already

[grim hatch]

It's not really the place to debate if the game is dead or not, #eft-chat is better suited for that

Oh and btw, insulting staff will not be tolerated

first and last warning

[flat mulch]

How do I check what module caused it

[pseudo heron]

awaiting session start for 11 minutes, hoqw to solve?

[frozen forum]

Alt F4 and reconnect

[pale prawn]

Just got a support ticket reply saying the UK Vodafone region locked to Asia has been fixed.... run launcher, still only got Asian servers :(

[proven kelp]

Anyone been having any issues after switching to Windows 11, couldnt load into any raids on day 1, fixed on day 2 but then this new update wont let me load into any raids again.

[vague lava]

Is there a way to detect if my raid is a real one or an offline one? I might have had it checked by accident but I want to be sure before I exit fully

[wide helm]

Ping I suppose is one way to tell

[amber moon]

Is the ETS not up currently?

[slim spruce]

There should be a details option on the right side.

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.11.5.14896_1181695b-346d-4bba-a38f-3ed0f786451d/Client.0.12.11.5.14896.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section. While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[violet yacht]

What could be causing my game to have screen tear? It was perfect yesterday and now the screen is tearing like crazy. 144hz monitor, 144 max fps in settings, no vsync enabled

[slim spruce]

Being under 144hz can cause tearing. I'd try vsync.

[violet yacht]

It's a tad bit better with vsync, but did not eliminate it

[coarse grotto]

is the support email the only way to get a hold of someone at BSG? 😅
Sent my ticket some days ago but haven't been able to get a hold of anyone

[coarse crater]

They're very slow

[coarse grotto]

aaaaaa that's not kind to my heart haha :(

[violet yacht]

Restarting my PC did the trick for some reason

[finite wren]

can we get an admin to remove gloopie from our call, hes literally just arguing with us and we asked him to leave and hes just arguing

[slim spruce]

ok

[vivid briar]

i've noticed weird freezes when someone comes into my vision sometimes, never used to do that, no idea why it does now, but they did something to kill fps

[vivid briar]

if its so dead and filled with hackers go play something else, maybe this game isnt cut for you

[lean hornet]

ultimak cover

[lean hornet]

Stupid idea, won't solve anything.

[coarse crater]

^

Man unironically says "make tarkov p2w"

[lean hornet]

Yea, and then people will complain even more about Tarkov being “p2w”

[dusty onyx]

this is moreso about the digital books
why are the digital copies of say, 'Predator', fully out of stock?

[velvet basin]

on a scav run to reserve i got shot in the thorax by a player scav who had a mosin infantry rifle dealing 76 damage and breaking my kirasa armor so i killed him with my op-sks with ps ammo. i decided that i should go to armored train but i died by a pmc while waiting for departure. in the death menu i saw that i lost 0.43 reputation during that raid but i only killed the scav that shot me. is this a bug or is this intentional for people who have max scav karma? can i not kill player scavs even though they shoot and hit me?

[vivid briar]

Scav karma is broken, it was most likely a bug, it should not revoke karma for killing a scav who killed you, I think

[velvet basin]

he didnt kill me (obviously) he shot me and then i killed him

[night jasper]

where do i send a clip of what i think is a hacker killing me

please answer

[covert shuttle]

@vivid briar @lean hornet, eventually they are going to have to do something to keep development going. People will eventually stop buying the game, which currently is the only income the Dev team has. RMT is a Million dollar business. I dont understand why they would keep it where hackers are providing the service.

[slim spruce]

There is no place to send such a video unless it's a clip of his hacks from his screen. Report them ingame.

[covert shuttle]

Not everyone is a streamer that can put 100 hours in a week.

[lean hornet]

what are you talking about lmao

[night jasper]

that's just why this game has a problem with cheaters

[lean hornet]

just because you're not good enough and you keep dying doesnt mean BSG should start selling ingame resources thats just stupid.

you really are an odd fellow

[covert shuttle]

actually i have a 67% survival rate.

and have almost 60million

[lean hornet]

then wtf are you crying about?

[covert shuttle]

stash - over 200million

are we or arent we helping BSG make this game?

[lean hornet]

This isnt helping, you're just being stupid.

[covert shuttle]

We are supposed to be giving ideas and feedback

[lean hornet]

Okay thats fair, but what you've just said doesnt really classify as an idea.

[covert shuttle]

so as is BSG is missing out litterally on millions of dollars.

[lean hornet]

Theres ideas and theres stupidity.

[covert shuttle]

I get they get money back when someone gets banned.

but they could make so much more.....

[lean hornet]

How do you think BSG got the funding to make the game?

[covert shuttle]

preorders

[lean hornet]

Before that lmao

[covert shuttle]

and dumbasses like me that spent 150 on a unfinished game

[mortal oak]

Hey i lost a 700k kit which when i got off last night was on my character but is now gone

[covert shuttle]

I been in since alpha wave 1

There was no funding that i know of before then.

[lean hornet]

I really dont have the patience to deal with your flawed logic dude, your idea is stupid and i 100% guarantee you every single other person here thinks the same.

[covert shuttle]

unless its from contract wars

Good thats your opinion

/slowclap

[bitter igloo]

This is #community-support

not #business-ethics

[vivid briar]

any admins on? there is a hacker here

[wide gorge]

hey i think i found a discord selling cheats, anywhere i can report it?

[undone wagon]

#discord-mod-mail send their game name and screenshot of the cheat (with the raid code)

[stuck sage]

anyone else's game keep crashing when they try to load in raid? tried restarting my pc but didnt work

[old pewter]

so i know that mechanic has a barter for the black key card, but is anyone actually able to get it? i have max ranking with him and all of the items for the trade but when his timer resets i never see the card become available. Ive tried 6 times today to no avail.

[old pewter]

Go unplug your router and modem for like 15 sec and plug them back in. Its probbaly you ping, you can also check that on the launcher were it shows your servers on the bottom.

[paper geyser]

Before the latest update, once the countdown for the raid start begun (PMC) or you spawned into the raid (scav) the game would automatically maximise whilst tabbed out, since the update this is no longer happening which is annoying now that I'm used to it.

Does anyone know how to get Tarkov to start doing it again?

[slim spruce]

clear the game's cache in the launcher to probably fix ALT TAB issues.

Top right on your name > clear cache. It won't pop up and say it did.

[quaint lily]

I cant get into a raid as a pmc. It starts loading up but around the 10 mark the game takes me back to the menu. I can play as a scav normally but for some reason the game wont load me in as a pmc.

[slim spruce]

Make sure you don't have more than about 200k of cash on your character

Then check integrity of game files in the launcher.

[quaint lily]

ok that fixed it! Didnt know I had that much on me. Thank you!

[slim spruce]

[slim spruce]

How much did you have on?

[paper geyser]

I'll give that a try, I cleared temp files when I checked the launcher to see if it was a disabled setting but I didn't see clear cache.

[slim spruce]

clear cache is an option on the first tab you see when you click your name when the game's not running.

[paper geyser]

That didn't seem to hhelp, still not tabbing me in on raid start.

[boreal knoll]

Ok so, I downloaded the file from the pins, put it where it needs to go, launcher says it needs to repair and it obviously takes hours. but it got to 24% earlier, and didn't move for an entire hour, so I restarted it, then it stopped at 55%, and both times it just got stuck with (Calculating time) for the ETA. I just now had to restart it for the third time, any idea why it keeps getting stuck?

[boreal knoll]

Just happened again at 7%

[vestal dew]

Hey guys, do you maybe know the ping limit before it kicks you out of the servers?

[static apex]

yo does anyone actually know the answer to the question above? like is it around 180? 200? 250?

[wintry perch]

I need help, I'm trying to log into my Tarkov through the launcher and its asking for me to confirm its me with the code sent to my email. Problem is I dont have access to this email BUT I do have a backup email linked on the account. I can log into the site fine but I cant log into the launcher because of this. :/

[trim nacelle]

160

[gleaming bane]

hello guys i can't seem to get an email verfication code from either the launcher and the website kinda odd haven't played for a year wanted to come back and nothing

[slim spruce]

You unzipped it to a folder?

[delicate venture]

is there a reason why i only get 60-70 frames with a 3060, i7 11700k, and 16 gigs of ddr4 ram? or is it just the optimization of the game?

[slim spruce]

In all areas or just some?

[delicate venture]

well in all maps but when i look in certain areas on all of the maps my frames drop to 60 or 70, but when i look in others they go higher, around 80 to 90

i think on woods, where the village second marked circle is, i get the lowest, ive seen it drop to 55 when i was there

[slim spruce]

That's normal to fluctuate like that.

[delicate venture]

alright thanks, i hope the next patch will help, when dlss and unity 2019 comes out

[boreal knoll]

Yeah, I had unzipped it, I left it going all night and it finally fixed, but now it keeps saying user action required when I hit play.

[slim spruce]

About it's corrupted?

[boreal knoll]

Not sure, just "User action required. Please try again later."

Oh wait, just restarted the launcher and now there's a red bar talking about a game launcher update.

[slim spruce]

Can you send a screenshot of what you see?

[boreal knoll]

Sure.

https://gyazo.com/2c7eeabe6b4ba8853dfe21223d78873b

The red bar showed up after I restarted the launcher, I think that's why so it's just the update?

[slim spruce]

Happens for me as well. It's probably about the update happening now.

[boreal knoll]

Yep, alright. Hope I don't miss my insurance deadline.

[eager flume]

will it wipe after the update?

[slate sleet]

It shouldnt!

[slim spruce]

No

[kindred cargo]

anyone getting bsod by eft recently

[slim spruce]

That's not usually caused by the game. What did the error say?

[kindred cargo]

uncorrectable error

[slim spruce]

Open CMD as an admin and run sfc /scannow

If that doesn't help there may be more troubleshooting needed.

[kindred cargo]

but only in tarky i crash

i did that they said they repaired corrupted files but now i cant test it out in eft cos update xd

[wintry perch]

I need help, I'm trying to log into my Tarkov through the launcher and its asking for me to confirm its me with the code sent to my email. Problem is I dont have access to this email BUT I do have a backup email linked on the account. I can log into the site fine but I cant log into the launcher because of this. :/

[coarse crater]

regain access to the email

[wintry perch]

The email doesnt exist

[coarse crater]

You should probably get the email on your acc changed

Also what happened lol

[bitter igloo]

Shoot their support an email and they'll figure that out with you

[fierce belfry]

isnt eft down rn?

[bitter igloo]

Yeah but he should be able to get login still

[wintry perch]

thanks bro

[wintry perch]

it cant be changed, contacted support multiple times and that "feature" isnt available as of right now

[coarse crater]

Lmao

[bitter igloo]

The feature is currently down for a everyone

I cannot promise but if you emphasize you'll no longer have access they should be able to transfer

It's on heavy lockdown for security and if you don't give a good reason the first time they'll flag it as sus and won't do it

[wintry perch]

😦 Is the email no longer existing a good reason? I also have a backup email on the account so I feel like they would just switch it to that or something

[prisma lodge]

Is there a way to change tarkov forum name?

[slim spruce]

It should be as the same as your ingame name.

You can change that every so often.

[prisma lodge]

My tarkov ingame name is Puppie and on the forums it is Kefvski, I'd want to change it to Puppie actually (forums)

[slim spruce]

They should be the same. Make sure you're on the same account.

[prisma lodge]

I am 100% sure, only have 1 and no one else uses my computer

[prisma lodge]

Tarkov ingame name is the name of my PMC right? (Which is seen in the lobby for example?)

[undone wagon]

yes

your scav will get a random name, but in lobby it will still be the PMC name

[prisma lodge]

Okay then I am 100% sure my tarkov ingame name is different from my forum name. Is there a way to fix it so my forum name matches?

Or should I change my name ingame in the hopes it will change on forum aswell? or?

[undone wagon]

i think you should change the forum name, cause ingame name can be changed at any time (i believe with a 1 or 2 week cooldown)

[prisma lodge]

I don't know how to change my forum name. Because that was my original question/problem 😆

[undone wagon]

hrmm, yea maybe you should change the ign to your forum name. Cause i dont see a change option for display name.

[prisma lodge]

Aah ye

what delay is there on changing your ingame name? Do you maybe know?

[undone wagon]

I think it is instant ign change, you just get a 1 or 2 week cooldown

i may be wrong but does not hurt to try

[prisma lodge]

Ah ye, then ill change it to something similar as I have now (ingame name). And if I want to I can change it back after the cooldown

[undone wagon]

[prisma lodge]

Thanks 🙂

[undone wagon]

np hope everything works out for ya

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.11.6.14943_1123eb91-8194-4c21-9c59-c98626a42787/Client.0.12.11.6.14943.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section. While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[grim hatch]

Please beware that the installation of the update is ongoing and as such, the installation may not be available yet and it may cause issues

[hardy rivet]

hey my bitcoin farm doesn t produce any bitcoin

[summer hamlet]

same here

[grim hatch]

Do you have details?

a video or an image maybe?

[neat wadi]

its just stuck on the same time even tho it says farming. so it isnt actually producing any and power is on

[grim hatch]

the timer at the top is not moving?

[neat wadi]

na it doesnt have the wheel spinning at the bottom either

see how intelligence does coz im crafting something

[grim hatch]

can you try to turn the power off and on?

perhaps it will help it

[neat wadi]

i have

[grim hatch]

understood

I'll send it now

[neat wadi]

ty

[grim hatch]

If you have a video it would be better than an image for this

otherwise it will be fine

[neat wadi]

is this ok

2 secs just uploading

[grim hatch]

thank you vm

[neat wadi]

its not uploading can i pm it to you

[grim hatch]

can you do it on youtube perhaps?

It's safer for me to share files with devs afterwards

[neat wadi]

ok

just uploading to youtube 2 secs should i send you the link in dm or on here?

https://youtu.be/hdi9kPrTpi4

[grim hatch]

thanks a lot

[neat wadi]

no worries

[vernal crane]

my mate got banned for no reason, need an admin asap

[ocean sluice]

I accidently deleted my stuff in the game. Can I receive them back?

[slim spruce]

in game?

[vivid briar]

Anyone else having issues with their games hanging on the loading screen after the update?

[vernal crane]

he cannot join the launcher anymore

[slim spruce]

Any errors?

[ocean sluice]

yes. My Epsilon, guns and armors

[vernal crane]

229 error

[slim spruce]

He will need to contact battleye as the ban is for cheating.

https://www.battleye.com/support/

[vernal crane]

okok thx m8 .. this anticheat is a fart.. bans legit players and cheaters still rekt my ass everyday KEKW

[vivid briar]

As i mentioned before, my game is hanging on the main loading screen with Shutrman, anyone else had a similar issue after this update>

[slim spruce]

So you never get to the main menu?

If so, please go to my documents / escape from tarkov / and delete local.ini and restart. If it doesn't work go back there and delete both local.ini and shared.ini. These files store your graphics and binds settings and one might be corrupted. Local.ini stores graphics settings.

[vivid briar]

Understood

doing that and verifying install

[slim spruce]

Ok

[vivid briar]

@slim spruceIt looks like that did it! thanks man

[slim spruce]

👍

[neat wadi]

Any idea on how long the bitcoin fix will take?

[pulsar kite]

I dont recieve the authentication mail. Is there any help here? I'm waiting for 2 days now

[slim spruce]

Can you try the tips on this page? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[pulsar kite]

@slim spruce Trying to reset my password, but dont recieve the mail yet. I'll wait a few hours. Ty anyway

[fierce belfry]

every match i try to plat it says server connection lost
game is unplayable now for me help

[slim spruce]

How often?

Like right as you spawn or after a while?

[boreal knoll]

I can't even launch the game. It won't even bring me into the main menu or the loading screen. It shows up for a literal split second then brings the launcher back up as if I had never even hit play.

[edgy fox]

https://cdn.discordapp.com/attachments/521626362251837451/901213433255591946/unknown.png

What are those logs. They have ingame raids and stuff?
I'm trying to report a behavior of ingame attachment

[fierce belfry]

every match. scav and pmc

[bronze dune]

My bitcoin farm isn't farming?

[fierce belfry]

that normal, they had an announcement saying its messed up

[slim spruce]

Try disabling IPV6 on your network adapter in windows

[bronze dune]

ah, i missed it ty

[fierce belfry]

this only started happening recently though u sure its ipv6?

[edgy fox]

Night Vision and IR Searchlight Attachment count as Gameplay or Weapon?

[slim spruce]

When this happens it's probably IPV6 related

[fierce belfry]

cool

[slim spruce]

gameplay

[fierce belfry]

just to clarify this every time

[slim spruce]

Yes, try IPV6 disabling. That solves it instantly for some.

reboot also

[fierce belfry]

will do ty

[boreal knoll]

Any fixes for it or am I just fucked?

[slim spruce]

Did you install the recent update within the last 2 hours?

[boreal knoll]

Yeah.

[slim spruce]

So the launcher opens correctly, just not the game?

[boreal knoll]

Yep. Launcher works perfectly fine, game can't even make it to a loading screen.

[slim spruce]

Please go to my documents / escape from tarkov / and delete local.ini and restart the launcher. If it doesn't work go back there and delete both local.ini and shared.ini. These files store your graphics and binds settings and one might be corrupted. Local.ini stores graphics settings.

[boreal knoll]

Alright.

[fierce belfry]

Still fucked

[boreal knoll]

Didn't work.

[slim spruce]

Reboot your modem and router by power pulling for 15 seconds and if still not see here #community-support message

[slim spruce]

Verify integrity of game files in the launcher.

[boreal knoll]

I'll try it again

Still didn't work.

[slim spruce]

I'd try reinstalling the launcher. Then point to where the game is installed so you don't need to download it again. If still not, reinstall the game.

[boreal knoll]

I can't reinstall that game. Took me a literal day just to get it to repair.

I doubt reinstalling the game is going to work because with my luck, it'll get right back to the same point.

[fierce belfry]

@slim sprucei managed to load 1 match and now i cant load anythign again wtf is going on

over 1k hours i never had an issue like this ever

[boreal knoll]

2021-10-22 16:43:16.607 -05:00|0.12.11.6.14943|Error|FilesChecker|Consistency ensurance failed. File not exist. File: "EscapeFromTarkov_Data\app.info". ElapsedMilliseconds:300

[slim spruce]

Your ISP might have switched over to pure IPV6. Some people in the EU, mostly EU, need to contact their ISP and ask for prioritized IPV4 to their modem.

IPV6 doesn't play well with the game servers.

[slim spruce]

It couldn't verify integrity?

[boreal knoll]

It goes through just fine with no repairs needed, but checked a log folder and that's the only error that shows in every single one.

[slim spruce]

If it plays fine ignore the error

[boreal knoll]

It doesn't.

[slim spruce]

I'd reinstall completely, maybe even with the method in the pins

[boreal knoll]

That's the method that got me here in the first place.

[slim spruce]

Did you use the updated version or the version before that one I posted today?

[boreal knoll]

Downloading through the launcher always gave me that stupid Checksum error.

[slim spruce]

Try unzipping with winrar or 7zip

[boreal knoll]

Wait you mean I need to redownload that whole file?

[slim spruce]

I thought you said you did that?

[boreal knoll]

I had downloaded it from pins last night :/

[slim spruce]

That is outdated, if you can't patch the game with the patch from today it won't play.

[boreal knoll]

This sucks, I spent 8 hours just trying to get that in, now I gotta spend another 8 to have it download the file, then another 12 for it to repair the missing shit.

[slim spruce]

It shouldn't repair that long if you just unzipped everything.

What program did you use to unzip, and did you run the launcher as admin after unzipping?

[boreal knoll]

I did unzip everything.

[slim spruce]

You only unzip that one file from pins, nothing more

[boreal knoll]

9zip I think?

[slim spruce]

You can use the file you got last night, but it will require an update

Unzip and then run the launcher as admin and then set that folder as an existing install.

[boreal knoll]

The only issue is, that file is gone, it was unzipped into the game folder.

[slim spruce]

So you can't update or play now?

[boreal knoll]

I'm looking to see if I can find the file rq.

[slim spruce]

You just unzip that one file once and everything it unzips you just put into one folder and that's it.

There's zip files within it but don't unzip those.

[boreal knoll]

Trying it all again.

[neat wadi]

@slim spruce dont know if this is known or not but the bitcoin timer goes down while not playing the game. it only seems to freeze ingame. hope that helps

[mellow pagoda]

can't claim quest

[neat wadi]

did you restart game?

[mellow pagoda]

i will do it right now

[neat wadi]

might not work but when i had that issue before a restart fixed it hope it helps

[slim spruce]

If it happens again after a restart please send in a bug report.

[mellow pagoda]

ok

still doesn't work

[mellow pagoda]

where do i send the report?

[slim spruce]

The launcher.

[mellow pagoda]

ok

[mellow pagoda]

yeah....

[slim spruce]

That is an older message.

[mellow pagoda]

so why does it still appear

[slim spruce]

Does it keep showing over and over?

[mellow pagoda]

yeah

[slim spruce]

Can you play if you click close?

[mellow pagoda]

i will try closing the launcher in task manager

now it seems to work

[slim spruce]

Does it count down normally or does it jump faster?

[neat wadi]

so if the game is closed the timer seems to go down as normal. but while the game is open it stays stuck. ill try to check if leaving it for 5 mins then close and reopen the game if the 5 mins while game is open still counts

but when i sent the video earlier it was on 3 hours something but its now on 11 mins while i had the game closed to watch netflix

just tryna help

but im pretty sure the countdown goes normally from what i can tell while game is closed

[slim spruce]

Thanks.

[neat wadi]

but i was just able to get a bitcoin so it is kind of working as long as it times out while game is closed

[craggy roost]

@slim spruce any help with tarkov low gpu and cpu and ram utilization?

@delicate venture needs some assistance

[neat wadi]

try run as admin

[slim spruce]

You could use max textures or even use supersampling.

[craggy roost]

@delicate venture I gotta do something people here will help you

[craggy roost]

He’s getting low frames tho

[delicate venture]

im getting low frames and here is my task manager

heres ingame settings

[craggy roost]

Tarkov takes up 13 gigs in raids for me 2 gigs is not normal

[delicate venture]

it only dips when i look into certain areas, it dips as low as 45, and when i dont look in the areas, it gets to like 95

[slim spruce]

turn off anistroscopic filtering and enable mip streaming. Also try disabling nvidia reflex

[slim spruce]

That's actually normal behavior.

[neat wadi]

yeah you dont want per texture

[delicate venture]

yeah, that makes sense

[neat wadi]

how much ram in total do you have?

[delicate venture]

16 gbs ddr4

[neat wadi]

yeah defo try turning off per texture and tweak each setting one by one to see whats causing issues. try do it in a scav run so you dont lose kit

[pulsar kite]

Is there an other way to download the installer?

[delicate venture]

alright ill try then let yall know, thanks for help!

[pulsar kite]

So i can download the game already?

[neat wadi]

@slim spruce ok so from what i see leaving the game open also affects the bitcoin timer so it is working fine but it doesnt show it going down until you restart the game

[slim spruce]

Ok

[neat wadi]

then when you restart it shows the actual time but is still stuck so it isnt as bad as i thought lol

[delicate venture]

alright, i turned it off, i am getting more frames, however my gpu usages goes up to like 70 or 80% and my cpu still stays at 20 to 30% and ram at 50%, is that normal? or is it not?

[neat wadi]

how much frames are you getting?

[delicate venture]

goes up to 95 frames, then dips down to 70 frames in some areas but that's normal i know

[neat wadi]

did you use mip streaming aswell? if not give it a try while still in the scav run and see what difference that makes. its easier to tell if its benefitting you or not while in game

also in game settings have you got only use physical cores on? and what cpu are you running

[delicate venture]

ive tried it before, but it makes my game look like everything is playdough so i turned it off, and yes i have auto ram cleaner and use physical cores on, i have i7 11700k

[pseudo heron]

scavs can drop grenades on death without any sound or warning?

[neat wadi]

ok so im guessing you have a decent gpu? as mip streaming is best used with gpus with little vram

[delicate venture]

i have rtx 3060 with i think 8 gigs of ddr6 vram

[neat wadi]

have you got nvidia geforce experience downloaded yeah? if so right click on your desktop and go to nvidia control panel, go to manage 3d settings, then find power management mode and make sure it is set to prefer maximum performance. then also you can try go to texture filtering - quality and change that setting to high performance. hopefully that might boost frames just a little bit if you havent already done that

might not boost your frames but worth doing that anyway tbh

[delicate venture]

Ive done that, mip streaming significantly incresed my frames im getting 100 and it dips down to 85 every now and then

[neat wadi]

ok that seems more reasonable to play with

[delicate venture]

yes it does lol, the only bad thing that will come with it is my game looks like playdough in some areas

[idle wedge]

@grim hatch Related to your request but not exactly the same.. What even is this madness? How do I complete THIS?

[neat wadi]

if so try turn mip streaming off but make sure the game is running in full screen mode

as it says on the other pic it is in borderless, full screen mode lets the game use more of your pc's power than borderless

[delicate venture]

alright ill try that, also do i need to disable the full screen optimizations or do i need to enable them?

[neat wadi]

id leave it as is for now and just make sure its not on borderless and that it is on full screen just lemme know how it goes should hopefully give you playable fps while not looking so tacky

[delicate venture]

alright cool i will let you know 👍

[delicate venture]

alright, the game seems to be running pretty smooth with full screen even without mip streaming, im getting about the same amount of frames as i was when i had mip streaming on

[worldly raft]

what this mean

[neat wadi]

sweet id say youre good to go then bro

[neat wadi]

check the tasks bar when on the character page, it will tell you the location you need to survive

yours wont necessarily be labs tho fyi

[worldly raft]

so i only have to just play the match

[neat wadi]

yeah you just need to survive a raid. ie no mia or death

[worldly raft]

and exfil on that map> nvm

[delicate venture]

all thanks to you, i appreciate it 👍

[neat wadi]

no worries bro good luck out there

[worldly raft]

where is jaegers camp

[neat wadi]

you looking for the letter?

[neat wadi]

its here by the crashed plane on woods

[slow swan]

hey i have been getting error while completing daily quest any ideas?

[neat wadi]

try restart the game, someone else had that issue and was hard to fix tbh

[slow swan]

yeah didnt do that yet thanks

[neat wadi]

If it doesnt work id report a bug in the launcher

[wise cedar]

did anyone else have an issue of losing insurance when the got the gift from parpor? I had like 5-7 insurances i never got anything back, was running higher end classes as a solo player so i figured alot would get taken. Didnt think much of it, but noticed after like 4-5days nothing was coming back at all which usually you always get something back. So i went and checked my messages again to make sure, scrolling up completely and noticed about 5 that said time expired for me to pick them up. I know i didnt miss them, because iv been getting on atleast 1 raid a day so i would notice the prompt, and i also did quests and got him from level 2 to 3 within those days, after completely i quest i always hit "receive all" and it never once showed i had insurance until it was expired

[neat wadi]

Hmmm now you say that i had a load of stuff that said out of time that im sure i actually claimed. Especially as some were from drops

[plush valley]

Restarted game and everything not sure what to do

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.11.6.14949_115cf735-e938-4231-97e5-30e0830b8b23/Client.0.12.11.6.14949.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section. While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[neat wadi]

need to report bug in launcher

[unborn kindle]

anyone else getting constant server connection lost? never had a issue before today

[calm dune]

I'm trying too fix 707 can't turn in quest is there a fix?

[high sparrow]

@fluid gate ?

[fluid gate]

👍

[high sparrow]

So?

[fluid gate]

I've dealt with them appropriately

[regal vessel]

while playing tarkov if i so much as open a photo on discord it burns that photo into my monitor. the problem is this only happens on one monitor and only while playing tarkov and with discord images. it resets if i restart my pc. what the fuck is going on. has anyone experienced anything similar

[modern condor]

I have a friend that forcefully gets logged out in his client every once in a while and wont let him log back in without resetting his password. this time it happened again but this time he cant log in anymore even when he reset his password. you guys know any fix? he uninstalled the game and the client hoping reinstalling it would fix the problem but he cant even log in the website with his account anymore.

[frozen forum]

You won't get banned when playing with a cheater, so must've been something else. And yes, there are manual and HWID bans. Only way is to contact BSG and BattlEye directly in order to solve this, they'll be able to tell you more than the community can.

[earnest geode]

I found a redkeycard what should i sell it for

[forest root]

Hello,
I have a problem signing in Tarkov. Try to google it but I didn't find any soultion

[grim hatch]

should be fixed now

[slim spruce]

Make sure the time on your PC and router is correct. Undo and reapply auto time sync on your PC and also check your router.

[slim spruce]

It's possible, since the files are being moved. Also, never defrag an SSD.

[pulsar kite]

Defragmentation on an ssd could kill the ssd

[slim spruce]

fragmentation doesn't affect SSDs

slightly, maybe, since not sequential reads

[frozen forum]

No

[pulsar kite]

Im 39 now, next year 40. Will i get a response before my 50?

from BSG?

[slim spruce]

defragging an ssd puts a lot of wear on it. It won't kill it but it's not good for it.

[pulsar kite]

after 3 days still no response for my mail authentication

[slim spruce]

It could take 3-5 business days

Did you ask them to change your email if nothing worked on the tips page about this?

[dry charm]

I have problems joining a game and getting "Server Connection lost" errors for 2h now, i am certain that its not my internet connections fault, are the servers having problems currently?

[forest root]

Router and pc has same time - 10 seconds difference

[slim spruce]

Disable antiviruses and firewalls, especially windows defender. Or white list white list the game and launcher directories.

[grave aspen]

Screen freezes but game still running and responsive

any ideas why?

[toxic kestrel]

I have a problem with a jaeger daily quest (kill 8 scavs with an headshot), it doesn't count the kills (already restarted the game) anybody else having trouble with this?

[quaint jewel]

I cant uninstall escape from tarkov I dont have battle state games downloaded and also Uninstall.exe does not exist in that folder

[haughty rivet]

you cant manually SHIFT+Delete the game files?

[hexed dagger]

did you do it as a scav or is it possibly map restricted

[hexed dagger]

happened to me starting yesterday

it happened before and i fixed it running some avira driver scans but now thats not working

[frail fjord]

Hey i have a question: Why is there no armor? Event or?

[proven pendant]

@frail fjord yea im noticing the same, idk why

[toxic kestrel]

nah as pmc, already tried on shoreline,factory and customs

[vivid briar]

can someone help me im new and my tarky wont load

[forest root]

didnt help

[cyan needle]

Why is it that when I join a discord chat with someone in it it instantly disconnects me

[covert estuary]

It wont let me put the pt-3 on any ideas?

[paper barn]

You need to put the ptlock on first @covert estuary

[dry mica]

does anyone think its feasible to launch escape from tarkov on a 2019 13 inch macbook pro to JUST get my insurance during the week? I'm a college student and I leave my desktop at home and am home on friday nights to sunday nights

[noble sedge]

For d2 camping

[bitter igloo]

Start using Therapist maybe ?

[dry mica]

I wish I could, but I think the timer will JUST expire as I get home haha

[bitter igloo]

Rip, I'd presume so just don't abuse the laptop too much lol

[wintry perch]

When support asks me to provide proof of an email being deleted and non existent is this enough? I'm not sure how else I could proove it, if anybody knows pls let me know

[bitter igloo]

Shoot them an email

[wintry perch]

Im talking to them right now but when they finally responded I answered immediately and its been like 11 hours since with still no response lol

[sour needle]

Theres a bug with selling items, if you have a item which a merchant accepts but it is in a backpack, they wont accept it even once you take it out the packpack, but if you leave the merchants menu and return to it with the same item outside the backpack, they will accept it.
Not sure where to report bugs so this feels like the best place to leave it

[bitter igloo]

Known, future bug reports can be reported in the launcher

[night quail]

Any idea why the installer stops for my friend?

3992 / 4002 MB etc. and does not proceed

I mean the download on launcher

[safe acorn]

Game keeps getting stuck on "Loading data files... 100%" and doesn't load the game. I'm gonna try verifying the game cache

That works

[sour needle]

Thx vro

[dim thicket]

Anyone got kotton beanie on scav?

[azure turtle]

does anyone know how to fix user action required notification after lounching the game

[flat laurel]

already reset my game twice and it wont work

[vivid briar]

If i upgrade right now from standard to EOD, do i receive everything right after purchase, including the 0.2 trader rep?

[white torrent]

if i have video evidence of someone streaming there cheating and then wait till i see there EOD username, does anyone care and do something with it, or should i have not bothered?

[vivid briar]

i doubt it

[white torrent]

seems like it

[flat mulch]

Changed pagefile and tarkov still crashes on awaiting session start

[limpid rover]

The Traders didnt Refresh They're Items like Armors and Backpacks

[muted willow]

I keep getting, "checksum file not found" whenever I reinstall tarkov. Any ideas?

[stark elk]

Silence liberal

[lusty hawk]

is anyone form oce i need help beginning

[frozen forum]

#beginners-assistance #beginners-chat #sherpa-info

[sour mica]

Why is everything with Ragman showing out of stock?

[eternal nebula]

who knows lmao

its saying that for me too

[undone wagon]

@sour mica @eternal nebula There is a textile shortage event. You can check the pinned in #eft-chat for a more detailed explanation

[wise maple]

Having an issue with reinstalled tarkov, the launcher installed with no issue. Trying to install the game it just says downloading files 0/0 MB and 0 MB/Sec for download speed any suggestions?

[lilac brook]

I am also having the same 0/0 MB issue

[wise maple]

I let it sit while I ate and well it ended up working. its not like I was putting it on a HDD lol put it on my NVME and was like hmmm

[lilac brook]

Omg....https://www.reddit.com/r/EscapefromTarkov/comments/dnxi4a/fix_for_launcher_not_open_cant_download/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

This fixed it for me!

[frozen forum]

Try this #community-support message

[fringe dagger]

how much should i put red key card on market, idk 😦

eft flee market on google is trash and ik its not accurate for 800k

[wintry perch]

Its been 22 hours and support still hasnt replied to me, i dont even know what to do anymore

[void forge]

why tf have i not spawned in with a back pack for 5 consequtive round now? wtfffff

[bitter igloo]

It's the weekend...

Typically allow 2-4 business days for most supports, business days doesn't include holidays / weekends.

[wintry perch]

gawdamn sry bro i thought it was thursday LOL

[twin condor]

hey idk if this is the right spot for this but its been 4 raids now in a row and my audio in game just completely disconects randomly 5 minutes into the raid. ive tried restarting the game and its would bring the audio back but disconect again in raid.

ive tried it with and with out binary sound checked on and it still does it.

[vivid briar]

cAN YOU POST YOUR STREAM LINKS ANYWHERE ON THIS SERVER?

sorry for caps

[bitter igloo]

No.

[raw thicket]

fix game

its just a screenshot but theres supposed to be trash all around me it dissapears when i go in this corner

[forest ore]

is there an isseu with the scav kits or like an event? i keep getting an idea rig a gun and some mags and apart from that sometimes a piece of armor, what is going on

[forest ore]

yes you get anything that is included in the upgrade in an insurance like menu

[vivid briar]

my game says that i need to repair but when i try to it says ''game launch impossible game files integrity compirmised repair required'' i need help

[ashen valve]

What's up folks, Just completed a daily and it isn't giving me the option to turn in. I did do a run through so i wonder if that's why.

[hazy glade]

how do you stop memory leaks

[slim spruce]

Please see the FAQ on this problem on their website https://www.battleye.com/support/faq/

[wise verge]

cant we queue for raid while browsing flea and hideout stuff

[coarse crater]

No

[wintry perch]

is there a way to see all the usernames i've used on my tarkov account since its been created?

[vivid briar]

yo anyone have a fix for constant stutters in the game? allways when people are near me i freeze even tho im at like 50-60 fps constantly with no drops

[coral musk]

heyy, I have this weird thing, where I got the money, but I can't anything from the traders, dose someone know how to fix it?

[vivid briar]

fill items at the bottom

[wintry perch]

check the fill items box

[coral musk]

oh, thanks a lot, I didn't know that 😅

[wintry perch]

dont worry about it hahah, I made the same mistake when I first started lol

[vivid briar]

I have this mission, I already escaped but they did not give me valid, eye escape without killing anyone, is that why they did not give it to me?

[bright frost]

Hi guys where i can report a 100% cheater ?

[vivid briar]

https://www.youtube.com/watch?v=nXjIcPIEm9k

like this one

[lime summit]

How do I fix this bug? I get like, 15 times

[wintry perch]

how are you sure he's cheating? I know he tried to wall bang you behind the door but your gun could have been poking through the door because of how close you were to it, or maybe your clothing was glitching through. I've killed many people because of that happening to them before.

[vivid briar]

ARE YOU KIDDING ME?

he wiped and looted the full lobby in under 2 mins

[wintry perch]

kk nvm then

[bright frost]

You know:/

But like level 13 with igolnick… wallbang me on fucking CUSTOM

[plucky epoch]

do I need a role to join channels

[stoic salmon]

can you validate the files? like steam? my game freezes a lot and makes weird sounds when it does

[coarse crater]

Golly I sure hate igolnick on custom

[coarse crater]

Yeah

It's in the dropdown in the top right

[restive jetty]

what would be the cause of my PC blue screening when i play EFT or any other game?

[regal vessel]

What are your specs

[stoic salmon]

tyty

[coarse crater]

Maybe one of your drives went fuck mode

[regal vessel]

Make sure you have latest drivers installed

[restive jetty]

everythings updated 😭

[regal vessel]

Anything consistent about the crashes like when it starts to go under load?

[restive jetty]

the game starts but it blue screens before the start menu

[regal vessel]

This for every game?

[restive jetty]

i managed to play one match of CS but it blue screened when i finished the match

i tried apex, also same problem

[azure turtle]

how do i fix this

[nocturne nebula]

After formatting the PC I reinstalled EFT and now I can't recieve the code verification to unlock account, does anyone know if there's issues atm?

If I login on the website

i get the code instantly

but if I try to log on the launcher I simply dont recieve the code

[azure turtle]

try using the same code

[frozen forum]

Analyze the .DMP file Windows created (if enabled), then you'll see what caused the BSOD and go from there to fix it

[nocturne nebula]

doesn't work

[hoary brook]

if i upgrade to edge of darkness will i need to reset my account to get the items?

^scam

[azure turtle]

nah its real

[hoary brook]

the url is dLiscord

[flat mulch]

how can i refund my game

it dosetn work and i cant play, it just crashes every time, i want my money back

[stray epoch]

Hey, I have this really weird thing i've never seen before, but when I try to Join a raid, it crashed my internet and it won't come back until i stop trying to join the raid? It kicks me off everything, Discord, browers ect nothing works. But the wifi is fine cause my phone ect still works. Im so confused, but it stops as soon as I join and works as soon as I quit

I'm in UK and my friends america, so my ping is probably high but surely should just stop me joining, not boot my internet

[frozen forum]

You can't. You can try and get in touch with the official support, but it's mentioned in their ToS that you can't refund it

[flat mulch]

bruh

nothing will fix it, ive tried firewall exemption, lowering graphics, pagefile exect.

[frozen forum]

Have you tried the mentioned solutions in the FAQ / Troubleshooting guide that's pinned in this channel?

[flat mulch]

lemme see

[bitter igloo]

@bright frost @vivid briar Just use the in-game reported method

[bitter igloo]

Could be for a variety of reasons, contact support and they can help troubleshoot

[flat mulch]

alright

it worked perfectly fine a few months ago but i took a break and nows its screwed

[nocturne nebula]

Can someone help me

it's been 3 hours and I cant recieve the code to unlock the launcher?

[wise cedar]

Anyone getting a problem with quest rewards/insurances saying "Time expired" to collect them? iv collected all insurance and quest rewards right after finishing them so theres no way they got missed. iv had it with multiple quests (Daily and Regular) and iv had it with at least 4 different traders now. Or is it just a glitch and not showing "received" status?

[bitter igloo]

Check pins

[frozen forum]

So his payment method gets blocked plus it's also not legal, good idea

[flat mulch]

Hey dude, just wanna say thank you so much, I did my first raid In months! I'm getting back into learning the map

[frozen forum]

Which solution worked for you or you tried all and then started?

[flat mulch]

Updating drivers and removing full screen optimisation

[frozen forum]

Nice

[tender marten]

how do i report a guy who tks?

[topaz basin]

everytime i shoot in tarkov this white box appears

[bitter igloo]

@slate torrent No witch hunt

[bitter igloo]

#discord-mod-mail

[zealous socket]

Tarkov is going from 50%+ cpu and gpu usage down to 15% for like 5 - 10 seconds every 30 seconds then comes back up to 50%..

Looking online for a whole year and tried almost everything there is to try, you list a guide ive most likely tried it.. i dont know whats going on, and it frustrates me to no end.

[bitter igloo]

PostFX off - autoram cleaner on - only use physical cores on

if you overclocked that might be an issue as well

[zealous socket]

unlikely to work as 90% sure already tried. but ile try again, not OC

i dont even use PostXF

I tried upp ing GFX just to see if i could force gpu to kick in more, and maybe bring up the cpu. but still happens

[smoky nexus]

Good luck boss

[smoky nexus]

Flash indicator. Check settings. Good for seeing input lag

[zealous socket]

Ive been trying to get this fixed, almost everyday for months now. its driving me mad. i just dont understand why my cpu and gpu usage would drop so drasticly causing me huge fps drops.. it makes the game completely unplayable.

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.11.6.14969_11ac00f4-788f-46f5-8b62-4a952661ec4c/Client.0.12.11.6.14969.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section. While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

If you guys get a 13GB update it shouldn't be that big, that's the whole game. Please stop the download and restart the launcher. If that doesn't work go to the launcher at the top right on your name > settings > clear temp folder. Not cache (although it wouldn't hurt). Then restart the launcher and update again.

[hexed dagger]

How do i fix constant disconnects its been happening ever since the daily task update

[slim spruce]

First try rebooting your modem and router by power pulling for 15 seconds, then try disabling IPV6 on your windows network adapter.

[vapid matrix]

earlier on had this issue when trying to download the new patch

and shortly after redownloading it this happened. ouch

oh, right

all i had to do was scroll 2 messages up lol

[vapid matrix]

nvidia reflex flash indicator my brother

[slim spruce]

If you guys get a 13GB update it shouldn't be that big, that's the whole game. Please stop the download and restart the launcher. If that doesn't work go to the launcher at the top right on your name > settings > clear temp folder. Not cache (although it wouldn't hurt). Then restart the launcher and update again.

The buttons and lever problems are known.

[polar sentinel]

my cpu is at 2.5ghz, what should my avg fps be because i feel like it shouldnt be as low as it is

[snow coral]

So I’ve had the quest for surviving factory two days in a row (12x first day, 7x second day) and each time no extractions count. Is this something that is known or anyone else experiencing this issue? Just sucks bc it would be an easy quest :/

[vapid matrix]

2.5ghz is really bad, and cpu frequency isn't even that significant compared to other factors.

@slim spruce^^^

[slim spruce]

We'll get them

[polar sentinel]

it can go higher but i haven’t testedt at what point my cpu becomes an oven

im sticking with 2.5ghz as its the safezone of my cpu

[vapid matrix]

enough people have fallen to it even in that 20 seconds they're there, happened to a guy i know lol. people are stupid if they fall for them but still

[slim spruce]

Yeah we try to get as soon as possible, the bots aren't fast sometimes.

[vapid matrix]

what is the name of your CPU and the name of your GPU, how much ram and at what frequency is it at and how much fps are you getting with what in-game settings

bruh

[polar sentinel]

ill just dm if you dont mind

[vapid matrix]

go on

[nocturne nebula]

It's been almost 24hrs and I still can't get the code, i checked pinned messages and the only option is changing email? Are you serious?

[slim spruce]

Some email providers block either one or both of the emails for the website and launcher.

Usually this can't be solved by BSG alone, and may require an email switch.

[vapid matrix]

did all of this and nothing happened, do i have to replace every single one of my files with this, and if so will it change my settings

[slim spruce]

Redownloading should first be tried in the launcher. That is a backup method.

What are you stuck on?

It won't change your settings, no.

[vapid matrix]

i already tried that, just keeps coming up with the same errors that i took screenshots of just a couple of messages above

[slim spruce]

Then you'll need to use that backup method. It's not going to reset any settings.

[vapid matrix]

alright

[slim spruce]

Go ahead and delete the old folder with the game installed that's corrupted.

[nocturne nebula]

@slim spruce I get the emails from the website instantly

[vapid matrix]

do i delete all and then extract the file i downloaded

ah alright

[slim spruce]

Yeah.

[slim spruce]

This is normal with the instances of this problem I've seen.

And they never get the launcher ones.

If you've tried all tips on that page and maybe tried another machine, you may need to change your email with support's help in a ticket.

[nocturne nebula]

If we get the emails from the website instantly how is the problem the email provider? xD

[nocturne nebula]

If i try other machine, it will not solve my problem

[slim spruce]

True

[solemn shuttle]

!GAME SUPPORT! Hi lovely creators what happend the game? bc i cant extract at d2 and Hermetic WHY? btw im dead. Im waiting some recompense bc this is your fault . See match and give me back my stuff
https://kepkuldes.com/image/u6pi6m
https://kepkuldes.com/image/u6pLtV
https://kepkuldes.com/image/u6pxie
This 3 pics are a Proof i will publish these if u cannot give me some recompense THANKS!

[slim spruce]

It's known.

Will be fixed soon.

[vapid matrix]

"and give me back my stuff" they aren't going to do that chief, it's a well known bug and they're working on fixing it

[solemn shuttle]

Okay so im dead its okay? for a bug?

[slim spruce]

Unfortunately we don't have an item return policy.

Sorry.

[nocturne nebula]

You'll lose gear every day in this game, get over it.

[solemn shuttle]

yes lose gear every day bc players kill me and revers die in bullet not bug

never mind Thanks your support -.-

[fierce hornet]

im at d2 right now and its bugged

[slim spruce]

Known issue.

[fierce hornet]

how do i escape now run thrue the whole map to hermetic?

[slim spruce]

That isn't working either.

[solemn shuttle]

@fierce hornet Hermetic is to bugged

[fierce hornet]

train?

[slim spruce]

That should work.

[fierce hornet]

noice then vid and chill because 20 mins waiting

since when is it know? with the latest updated because yesterday it wasn't

[slim spruce]

This problem started after the patch this morning.

[fierce hornet]

ah server shutdown are they fixing it now

[slim spruce]

Hopefully

[polar sentinel]

should i only use physical cores or untick that (for more fps)

[slim spruce]

if on intel use only physical cores

But you can try both

[polar sentinel]

alr ty

[zealous socket]

Any idea why my CPU - GPU Usage goes from 50% down to 15%?

i go from 60fps to 10-20

for like 30 seconds, then will spike back up for a minute or so before doing it again. over and over, all raid. but only on maps other than factory, factory i seem to play okay, perhaps because when it does drop its perhaps not noticable enough. but on larger maps (custom/reserve/shoreline) i cant even play these maps, due to just dropping to 5-10-15 fps every 30 seconds.

[edgy wagon]

after the small update i have fps drop and freezes

and it loads me in to the game 3x longer

[coral musk]

We'll I got an rtx 2080 and r5 5600x, and I get barley 60-70 fps, no matter the setting, but my gpu usage is around 30% and cpu too, I have no idea why is that, I have heard that eft favors amd hardware, but I don't know if that's true

actually I would want to know, why on such high end hardware the game is running so poorly

[zealous socket]

see mine runs at 50% when i start a raid

but it drops to 15% over and over again, every 30 secodns or so

its bizzare asf, and makes no sense to me

[crimson lance]

Sessamy said that engine doesnt like multithreaded cpu, eft is poorly optimized so thats probably why

[vivid briar]

wherer to report and ban someone from the group have aclip of someone joing are lobby and then team kkilling us all

[crimson lance]

"However, we cannot enforce this rules without you! A good way to help the moderation of this server is to use a passive recording software, like shadowplay, and send us a replay to @Mod Mail, with discord overlay on . This kind of software doesn't use processing power until you ask it to compile the last minutes of gameplay, so be sure to have one on! "

[vivid briar]

Dont worry got it clipped on my stream

[crimson lance]

send it to @feral dragon Mail account

[vivid briar]

ClearIntegratity#8612

[crimson lance]

@mellow tundra

[slim spruce]

huh?

#discord-mod-mail

[slim spruce]

send it to #discord-mod-mail

[vivid briar]

Will do just clipping it now @slim spruce

[bitter sky]

i have gotten item move fail error five times now and yes i have restarted my game

nvm i think it just fixed itself

[sharp ingot]

The world border is fucked when i play the game on shoreline. I think some game files got corrupted but the launcher shows all files intact. Any idea what could be wrong?

It happens even after a hard restart

[stray epoch]

I am having a problem where Tarkov crashes like 30 seconds after I launch the game, no matter what I do. No given reason why. Any ideas?

[slim spruce]

Before it gets to the main menu?

[stray epoch]

I can get to the main menu, and can more or less do everything I normally would. However, maybe 15-20 seconds after I load into the main menu, it crashes

[slim spruce]

in windows reliability history do you see any errors at this time?

[stray epoch]

yes @slim spruce

If it would help to upload a screenshot of the reliabilty page I can

I have already uninstalled and reinstalled both the launcher and game and there has been no change

[slim spruce]

DM me it

[vale onyx]

does anyone know how much rubel a red keycard worth is?

[hexed dagger]

Didnt work :(

[slim spruce]

what was the problem again?

[hexed dagger]

Frequent disconnects in raid

[slim spruce]

The next step is to contact your ISP and ask for priority IPV4 access as this problem is most likely your ISP being IPV6 only which is a problem for connecting to tarkov servers.

This usually happens in EU

[hexed dagger]

Im NA

[slim spruce]

Well it's happening here as well.

EU is just doing it faster

[hexed dagger]

Ok

[slim spruce]

Phasing out IPV4 for pure ipv6

That might need tier 2 support as they may not know what you're talking about

[slim spruce]

If this isn't a local network issue like wifi or something causing this, it's IPV6 related

[hexed dagger]

Ok i found a reddit thing about it thanks for telling me

[slim spruce]

👍

[flat mulch]

dont worry mate, got it fixed again

i didnt even get to level 2 before i had the problems but now it works just fine

only problem i have is some screen flashing when i alt tab

[slim spruce]

@cyan osprey see #community-support message

[edgy wagon]

I have problem with my game, even if i have 1050ti or 2080ti i cant get more than 70/80 fps and its freezes every few seconds
AMD ryzen 5 2600, 16gb ram, ssd nvme m.2
I reinstalled the game, system is new, divers are updated and hard drive is new

CPU is used 50% max on both GPU's

[slim spruce]

Sounds like you're GPU bound if they're maxing out. Try a lower resolution or texture setting. 1x super sampling and no AA

[edgy wagon]

I tried To change the graphic settings and it helps only with Fps i m getting 10/20 fps more but the freezes are still in my game and CPU usage is still MAX 50%

[slim spruce]

Try toggling physical cores only

[edgy wagon]

Did not help

[slim spruce]

Which GPU are you using now?

[edgy wagon]

1050ti the 2080ti Was from my friend

[slim spruce]

Is the memory ddr3?

[edgy wagon]

ddr 4

CL 15 2733 I think?

[slim spruce]

Well the GPU is underpowered and the cpu is pretty good. You might have to use a lower resolution or reset nvidia control panel as something may be messing up.

Try high textures, weird, but try it.

[edgy wagon]

I'm on high right now and lowering it helps only with the fps

and forgot if i was lowering the Texture quailty there was less freezes but the cpu usage was still 50%

[slim spruce]

If the GPU is maxed it won't use more CPU

You need a better GPU

[edgy wagon]

the rtx was 70% max but on the 1050ti is maxed out

[empty bloom]

hey can someone help me out. Everytime i launch reserve my game crashes. When its hits "loading map 60%" it crashes. Is anyone else experiencing this?

[slim spruce]

In windows reliability history do you see any entries when the crash happens?

[empty bloom]

No

[nocturne nebula]

Does anyone has any idea what's the average time they answer a ticket?

[slim spruce]

maybe 3-5 business days. About bug reports I get a reply within 24 hours

even before mod

[empty bloom]

also i think i got sorted i intergity checked

[distant berry]

@slim spruce hey back again. So my friend has gotten the game installed technically, but it doesn’t have an install path. He has a path already there, it just refuses to save to that path or anywhere else. Any ideas?

[slim spruce]

What is the path, without personal info?

Oh

Where he unzipped it, set that as an existing install

So I'd suggest moving that folder to somewhere permanent like in program files