#community-support

1 messages · Page 769 of 1

slim spruce
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Wasn't there but it's there if you would have scrolled down.

golden briar
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ah, meh boot me lol it takes a cmd command to change my ip

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thanks tho

slim spruce
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🙂

wicked zealot
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anyone else having the issue that after you die the screen gets black and you just "audio spectate" your killer and need to alt f4?

summer jacinth
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how long does it take for support to respond to bug reports?

slim spruce
undone cipher
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hey i had some items including an altyn helmet in a backpack and i used that backpack to make a scav backpack now the altyn and the rest of the items are gone what am i supposed to do?

slim spruce
undone cipher
slim spruce
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Sorry, friend.

undone cipher
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damn

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that's sad

boreal compass
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my game is struggling with this patch

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really bad stutters, tried updating my drivers, and re-installing the game

boreal compass
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ryzen 5600x, 16gb 3600mhz, tarkov on an m.2, gtx1070

slim spruce
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@vivid briar Can you try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" ? Not repair, uninstall and reinstall from microsoft website. This usually fixes this issue with the launcher not opening.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

You're looking for "x64: vc_redist.x64.exe" on that page
The latest supported Visual C++ downloads

slim spruce
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nice

summer jacinth
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if I reinstall tarkov will I keep all my items n keybinds?

slim spruce
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Items are stored on the servers, keybinds are local.

summer jacinth
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ok

slim spruce
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It shouldn't erase that file but it could.

plain tiger
robust grove
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@slim spruce so with my stuttering and all that i just went ahead and bought 16gb more ram to see if that is the issue

robust grove
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me freaking too lol thanks for trying to help

karmic olive
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Is there a reason I´m allways getting left raid early, even when looting being in the round 34 minutes and killing a scav?

karmic olive
slim spruce
karmic olive
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I´have been in the raid for 34 minutes, gotten over 1000xp and killed a scav

slim spruce
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Did you extract?

karmic olive
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yeah

slim spruce
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Do you have a screenshot of this?

karmic olive
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Is it allright if i cencor out my name when posting public?

slim spruce
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Yeah

karmic olive
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but like always with my stuff its in german^^

slim spruce
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That says survived

karmic olive
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But its the text for finished early not extracted succesfully I think it should normally say "überlebt"

slim spruce
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You must have uploaded the wrong image

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it says überlebt

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I see now

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It says Early termination at the top

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Submit a bug report about this with a screenshot and they'll fix it

karmic olive
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Aww man I gladly would but still can´t login on my browser because that bug with me not getting my acces code isn´t fixed either....you know the one from weeks ago

slim spruce
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The bug reports are in the launcher

karmic olive
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oh I can, sorry I thought it ran through the forum as well^^

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now it says I have reached my daily limit, haven´t submited anything for weeks. Sometimes you really get the feeling that their just messing with you

slim spruce
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limit is 1

karmic olive
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per what? month?

slim spruce
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day I believe

karmic olive
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yeah, like i said. I have not submitted anything in like 4 weeks

slim spruce
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hmm

slim spruce
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Such as gmail.

karmic olive
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did all that for days, just not working. Not in gmail not on other clients

slim spruce
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If you changed your email to another provider and it still does this I don't know what to tell you besides it is likely on your end or this provider is blocking it too.

karmic olive
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I personally think something has to be with my account, my provider doen´t block the forgotten password emails from bsg for example

slim spruce
karmic olive
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I hope that works, but I can allready smell the next fuckery from a mile away tbh

broken gorge
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can i ask a question about rep for traders?

boreal compass
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should i have automatic ram cleaner and physical cores on with 16gb 3600mhz and a ryzen 5600x?

mint swan
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is anything being done to cheaters or not for the time being?

vivid briar
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has the game started stuttering lately for anyone else?

summer jacinth
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still having this issue, support hasn't helped apart from saying its a "known issue that is currently being worked on" and has been floating around for ages without any fix posted on reddits, forums and change logs

surreal shadow
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Best place to find a GPU nowadays?

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Other than the tech-stores on Interchange, they're trash.

summer jacinth
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tech stores is the best chance for it

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unless you want to search PC blocks for a 1 in 80 spawn chance

surreal shadow
meager hound
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I've been doing so many interchange runs and i never find graphics cards anymore

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dynamic loot and all

slim spruce
livid jungle
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Does reshade work with Tarkov? I'm on a roll making games look great with Reshade and Tarkov is one on my list but i can't find what rendering api it uses

safe acorn
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Yeah, so, this late into the wipe it's literally impossible to do Stirrup. No matter where I go, the person in front of me shoots first every single time and I die instantly. At level 19 and still can't do this quest. None of the pistols I have access to can penetrate more than class 3, and that gets me nowhere. I need some tips on this quest.

teal sand
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help what do

nova gyro
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there a kid going around team killing name is aelk112 in tarkov plz report him for me

simple cosmos
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20 Minute+ matching times for woods U.S. servers?

tough hound
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what can i do to stop my game from crashing so much?

slim spruce
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and then tab again and enter

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or see if you can drag that window's bottom lower.

safe acorn
coral python
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Do you loose scav karma if you kill gluhar?

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Or his guards

fervent kite
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i have no fucking clue how to play this game anyone wanna help me out?

timid mulch
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@fervent kite yes?

long canopy
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how can i report some one

timid mulch
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@long canopy after match at the screen where it shows who killed u there is a small sign at the left of the name u can report from there

distant trellis
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Hello, I have problem with loading into the raid... It used to work normally, but now it doesnt (it stopped working for me a few updates ago) 😕 My game "freezes" on "loading map 100%" - even for 3 minutes, but the loading wheel is spinning 😄
Any ideas on what to do ? Thanks

patent sedge
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what do i do if i lost connection and lost my stuff?

frozen forum
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@coral python As a scav, yes.

@fervent kite If you're new to the game, giving the following channels a look might be the way to go:#beginners-assistance #pvp-lfg #sherpa-info

@patent sedge That depends on whether the issue is on your or BSGs end, as a lot of people encounter the issue and it's not their fault. It seems to be a problem with certain ISPs and the way you connect to BSGs game servers, but that's just a wild guess. You can check out the big FAQ / Troubleshooting that's pinned in this channel and see if the solution stated there work for you. If not, tough luck, sorry, you can report it as a bug nonetheless and hope they manage to fix it once and for all at one point.

@distant trellis Is any of your parts on high usage when it happens? Especially your disk / RAM, that could be the culprit. So it's technically not freezing your screen / PC, it's just not loading past loading map 100%? I assume you've already verified your game files through the launcher and reset your graphic settings by deleting the .ini files that are stored in your Documents folder? Keep in mind that the latter step will reset your keybindings and graphic settings, including PostFX, so if you want to keep it, make a backup before deleting them. Upon starting the game again, they'll get created again. If that doesn't do the trick, see if starting the launcher and game as admin does the trick, while also disabling fullscreen optimization for the game's .exe file. You can also see if changing the compatibility mode will solve your issue and if not, see if GeForce Experience (if you've it) made some changes and if so, revert them. If it still doesn't work, try to revert to an older driver or do a clean installation of your graphic drivers, even if it doesn't seem to be connected to it, but my guess is that it's failing to loading certain files that are necessary to get into the game.

paper flint
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is this normal?

frozen forum
paper flint
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i think it used to use less

frozen forum
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You can give the game more CPU priority via TM and see if that does anything

paper flint
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how?

summer jacinth
frozen forum
# paper flint how?

TM > Details > locate Tarkov's .exe > right click > Set Priority > High or Realtime, depending on how it impacts your performance

silent bane
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Morning everybady! https://prnt.sc/1tknd4v I have been getting this error this week after I bring the launcher up from my taskbar. I've restarted my computer and it didn't go away.

Lightshot

Captured with Lightshot

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It started happening after I launched the game at the same time as an nvidia experience update.

frozen forum
# silent bane Morning everybady! https://prnt.sc/1tknd4v I have been getting this error this w...

This error comes from your NVIDIA driver, so it's either not properly installed, leftovers, corrupted etc. The quick and easy solution would be to download said .dll and copy paste it into your system32 and SYSWOW64 folder, so it'll registered by Windows. But if I were you, I'd check if there's an update for your driver and if not, do a clean re-installation of your NVIDIA driver, by uninstalling the old ones and then download them from the official NVIDIA website for your GPU. Also, GeForce Experience is not really needed and could cause issues, as it's always best to download drivers straight from the website and install them, but that's up to you.

surreal shadow
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Most up to date recommended settings for Tarkov? My screen is blurry asf and even worse when I pop painkillers.

ruby nebula
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Hello, normally i have around 90-120fps on high settings, but when its raining they are sometimes even dropping to 47 fps. Is this a known issue and is there a fix for it?

System:
Ryzen 5 5600x
RTX 3070
16gb 3200mhz Ram
Tarkov installed on m.2 ssd

neat wadi
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whats happening me and friends all had anticheat disconnection

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and keep rubberbanding with no ping at top

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careful on finland ukraine and bulgaria servers. not sure which one is the issue but rubberbanding and server lag seem to be affecting one of them

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took 10 seconds after extract timer to finish to actually extract

thorny sand
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I am having an issue everytime I complete a mission my game shows the loading circle in the bottom right corner but it never goes away, I can't accept any new missions or accept my reward until I restart the game. If I have multiple missions to complete this becomes quite the hassle exiting every time. Any ideas?

thorny sand
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@slim spruce Thanks, didn't realize that was common. Appreciate it

vivid briar
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been playing tarkov for a hour or two, gpu drivers crashed, my 2nd monitor doesn't work now and my gpu no longer shows up 🙂 lost 500k of loot cause of this bs

tulip root
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Was this barter removed from the game?

twilit nymph
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Does EFT support works on weekends?

slim spruce
kind wraith
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I've got a 1660 Super, a Ryzen 5 3600, 16g of DDR4 but the game doesn't want to go over 50 fps, at times dropping all the way to 45. Is this an issue on my end or is the game that badly optimised

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Changing graphical settings barely effects performance as well

slim spruce
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Textures, I mean.

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The game still needs optimizing, and some areas are better than others.

pearl hazel
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Any news on the bug where handing in a task bugs out your game enough that you have to restart?

slim spruce
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Still working on it.

pearl hazel
slim spruce
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You could submit a bug report if you'd like, in the launcher.

pearl hazel
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Alright, appreciate it thank you :)

regal crescent
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is strength leveling bugged for me? I go into raid over weight, air filter is turned on, pop SJ6 and run until stam is empty and it says my endurance is going up and strength is going down???

gleaming sluice
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@here Anybody here knows how to fix the issue when you turn in a task the game just get bugged and keep having the loading spining circle everywhere u go ? I didn't have this issue before

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@slim spruce Do you know anything about this ? ⬆️

slim spruce
simple patrol
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@here I've been having an issue today that when i get dc to daya and when i reconnect the game boots me back out intsantly show a white and black screen behind the sever connection lost message. Is there any why to fix or midagate this

unreal perch
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My PC has been black screening and rebooting every time I get into a raid after about 5-10 mins (crashes the game) GPU and CPU temps are not high, everything in Nvidia control panel is set to maximum performance, all game setting are low. PC specs: Zotac 3080, Ryzen 9 5900x, TUF x570 , 32gb Ram. I don't have this issue with any other games. I have had this issue for a bit, and have not figured anything out.

simple patrol
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Im now losing connection to sever every time I join a raid

summer jacinth
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BSG have any plan to fix this by the end of the year? support has done nothing to help apart from saying they've been working on a fix since february

slim spruce
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It happens extremely rarely.

exotic willow
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Who do I message for an image appeal

slim spruce
clear raft
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anyone have reserve map please im new i need 1 thx

slim spruce
clear raft
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thanks man

hollow mason
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trying to buy eod for tarkov, and when I try to verify it I am not sure whether I type in the amount of money it deducted or the amount I have in my card after deducting need help

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I have been denied after trying both of these options two times

paper barn
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You should type in the amount it charged to your card @hollow mason

hollow mason
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yea it charged me in cents, and I dont know how to select cents

wheat kayak
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0.##

hollow mason
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shit

wheat kayak
hollow mason
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great

hollow mason
paper barn
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The .22 cent charge should disappear

hollow mason
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thank god

astral viper
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anyone know how I can resolve this please? Keeps happenning every time

balmy knoll
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is this chat only for eft and not the discord

brazen rivet
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my game consistently crashes on a daily basis and it completely screws up my raids alone and it screws over my friends when i play with them. I have a pc with good enough specs to run plenty of other games without crashing. wth do i do

kind wraith
timid mulch
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@brazen rivet have u tried checking the integrity?. also do u alt + tab a lot?

brazen rivet
signal nest
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So question? Can hackers/cheaters cause your game to freeze before killing you? I killed a 3 out of 4 pmcs on customs on what I assume was in a group. As soon as the last person pushed my game totally froze but I could hear the once running up to me and killed me. My game then automatically crashed. My team got all got head eyes. From across the map and they were way behind cover. So I know there was a cheater in my lobby. My games never randomly crashed like this before

solar adder
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not sure where to post bugs but the playground equipment walls are like ghosts, where you can go through the walls

brittle patrol
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i was tyring to delete stuff on my ssd and i may have touched the bsg launcher and now whenever i try to launch the launcher i get thu

timid mulch
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@brittle patrol open the folder where it says then launch the game from their if there is no problem then make a shortcut from that launcher and paste it in desktop

slim spruce
frozen forum
sharp crescent
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hey, i have a clip of someone i was in a squad with teamkilling me and taking my kit. Is this allowed in the game?

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i know it will get you kicked from discord groups, but can I do anything to report the player to the BSG staff?

slim spruce
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A teamkill in this discord gets their discord account banned from here.

slate thunder
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cant sell shait

slim spruce
slate thunder
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what ?

slim spruce
slate thunder
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ihave money cases

slim spruce
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You need empty squares for the money

slate thunder
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oh yeah il check thanks. i have so much stuff to sell over 4 junk bocxes haha

left surge
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my ping is 50 or less

slim spruce
stuck ledge
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any devs here?

slim spruce
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For what?

stuck ledge
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I think I may have found an exploit that should be pached

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It has to do with selling ammo

slim spruce
stuck ledge
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ty

heavy patio
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Hi guys

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is anybody up for some interchange? you can help me get the logs in goshan and oli i dont need loot

bitter haven
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can someone tell me what I am going wrong gun smith part 14

queen radish
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Question guys, a friend of mine has the EU version of Tarkov but currently lives in Thailand (originally from UK). He has no servers other than asian ones (not even greyed out ones with high ping) Is there any way it can be resolved? bit long for him as he paid full price for the game. I think it may have been a key though not from BSG. if anyone does know anything let me know 🙂

obtuse flare
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hi, can I run eft 60fps avg with 1650 and ryzen 3 2200g (16gb ram)

chrome girder
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Encountered a bug if you could call it that. I was hiding my friends stuff at one of the corners at the fenced area at the weather station on Shoreline. It was in the southeast corner of the water is to the south. The problem was that the bush I hid the stuff in was closed in by boxes and since I was standing in a bush I could not jump out if there. So in short, I got trapped in a corner by boxes and a bush. I have a video of it aswell

weary pebble
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why cant i turn in gunsmith part one ive done everything correct

bitter igloo
hardy apex
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Does anyone know where I can find the credits for the game? I'm trying to find out who is responsible for sound design and music production. Thanks!

vivid briar
hardy apex
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Thanks!

earnest umbra
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Np

vivid briar
ivory hollow
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do I need both?

vivid briar
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yes

twilit nymph
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Is it possible to install launcher on HDD and game on SSD?

vivid briar
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maybe

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but why

hollow mason
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some person who we queued up with in the beginners chat stabbed me with the cultist knife, I am sad

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the verification system test still hasn't refunded since yesterday when I tried to buy eod, is this normal?

upper yoke
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does anyone know how to fix the error when you try to sell to traders?

fallen kettle
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What is the point of the Auto selection when the sell something on the flee cus I just sold a killa helmet for like 5 k

fallen kettle
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What

frozen forum
# queen radish Question guys, a friend of mine has the EU version of Tarkov but currently lives...

If it's not region locked yet, he can try to connect to a EU IP, but that'd probably end up with him lagging around and causing him to disconnect while playing. It's supposed to be this way as he'll have a way better connection to Asian servers now. You can try to find a server that's between the both of you and play if it works. If not, tough luck.

@chrome girder Send in a bug report via the launcher, you can upload the video as private someplace else and then include said link the the description box, as you can only attach log files and the like, not videos / pictures.

@hardy apex Already answered, but if interested, here's the OST from him for this game: https://soundcloud.com/geneburn/sets/escape-from-tarkov-soundtrack

@twilit nymph Sure.

@upper yoke What error? You mean the EBackendErrorCode/518? If so, that's because you've no more space left in your stash to receive it, so just sell something first or put stuff into bags, cases etc.

knotty beacon
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Been playing with graphics settings a little, anyone have any idea what I did wrong to make distant objects look so... Washed out and buggy?

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It's a foggy day but everything seems especially washed out :/

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Weird, switched to offline on Shoreline and everything seems fine?

lunar badge
torpid idol
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idk where to go for this and i cant find anything on the forum to fix it but whenever i load into any map my loading freezes on "awaiting session start" and wont progress until about 3 or 4 minutes later where it says ive lost connection or been killed

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everything was working fine when i started the game yesterday

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i really need some help fixing this

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if anyone wants to help me i can send my error logs

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just @ me i can talk in vc as well

daring fulcrum
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i just reinstalled the game

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oh jk it just took forever

torpid idol
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im gonna reinstall and see if it helps

slim spruce
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Top right on your name> clear cache

torpid idol
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ok

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i will do when its installed

torpid idol
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hasnt worked

finite marlin
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What trader should I focus on the most

torpid idol
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hey at some point could someone maybe hop on vc and help me with my issue?

knotty atlas
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this isnt an issue but why do those people have green names

torpid idol
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aight if this makes it a bit easier to fix ill put all the info i can here

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whenever i start as scav or pmc the game gets stuck on "awaiting session start", where everything is frozen except for the sounds which is just the general wildlife noises when loading in, it unfreezes for a second at around 7 mins of loading and freezes again. ive tried changing my dns server and adapter options, ive scanned for viruses and found none. this issue started last night where i had just installed tarkov and was playing fine. ill post my error logs here as well

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well my most recent one since i reinstalled

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ok game works fine on factory

torpid idol
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looks like a ram issue

low kettle
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Peacekeeper, mechanic and skier sell all of the meta weapon mods at ll4

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Prapor and therapist will level themselves to ll4 without you noticing it

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Pretty much cant avoid doing their quests

safe acorn
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and i'm tired of playing woods already after losing a kit trying to find prapor's convoy

deft wedge
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Hey, I just got the game. Launched the game and went into my first game. After 15 seconds an error message came up saying "Corrupted memory. The integrity of the protection failed to validate. Reinstall anticheat #0" Im not sure what would cause this because the game was just installed and nothing has been changed in the files. I have uninstalled and then reinstalled the game with no luck. Is there a solution to this error? Thanks.

warm dirge
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Hello, when i start playing tarkov, after approx 5 mins my game disconnect and my wifi crash on laptop(i need to uninstall wifi 6 driver and then reinstal laptop). Its doing just on tarkov, other games i can play without any probs. Do u know what it can be? Tried reinstal windows, turn off all programs etc, another wifi, turn off windows deffender,

frozen forum
# deft wedge Hey, I just got the game. Launched the game and went into my first game. After 1...

Do you've any programs running in the background like MSI Afterburner, Dragon Center and the like? If so, turn them off or remove them, they're troublemakers for several stuff. Also, check if your Windows is up to date and re-install BattlEye with the .bat files provided in the game's folder. If it still doesn't work, see if your AV is interfering in any way and either turn it off for the time being or exclude all of Tarkovs folders

winter dock
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hello, i have a i3 4170 and a rx 580 8gb gaming x and 16gb of ram i was wanting to know if i can do anything to minimise stutters, as ill have like 60 fps then ill drop too like 20 fps for 10 seconds and my audio will go funny then it will resume anyone know how to minimise the stutters

velvet latch
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So if someone is trying to sell cheats in discord pms, can I forward that to BSG somehow and maybe thatll help them combat the cheat?

grim shoal
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Do sfx settings hurt game performance?(on low end pc)

oak aspen
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Hi, so I was logged out from bsg launcher, I tried logging back in but it failed 3 times. Reset my password, but I have to enter a captcha, and there is no captcha in the launcher. Already tried everything in the help form on the eft wiki. Any suggestions? Contacted support as well

umbral steeple
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hey I have an issue with the missions , every time I finish a mission it gets buggy and I cannot accept other missions or start another raid. I have to restart the game to fix that

tulip knoll
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Hey guys, I just got a message offering wallhacks and so on for x fee.

Where is the best place to report the user / links so the hack can be patched up?

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I'm not even on any EFT channels, so that was a random one for sure. figure official server can lead me in the right direction

umbral steeple
formal lantern
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Should I report it somewhere else?

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Already reported on discord

frozen forum
short schooner
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I have sussy balls please help

unreal perch
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System info: Zotac 3080, Ryzen 9 5900x, TUF X-570, 32 gb Ram. My pc reboots and of course crashes the game while only in Online raids, it will happen about 3 minutes into every online raid. I have had no issues with any other game, or even offline raid's in EFT. My temps are stable while playing, 60 degrees CPU, 70 degrees GPU. Clean installed Driver' multiple times, have not overclocked anything, re-installed and updated Windows. Can't figure it out so if anyone has a similar issue Lmk!

slim spruce
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@boreal minnow Please use mod mail and not posting it here

boreal minnow
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sry

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cant send anything there

slim spruce
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Click the reaction

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and reply to the bot

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@boreal minnow

faint shale
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I'm somehow losing karma even tho I'm not killing scavs I went form haying 0.10 to now -0.50 can anyone tell me why?

slim spruce
faint shale
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i havent killed any scavs tho

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i had at the start of the wipe but then found out about the scav karma

slim spruce
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killed scav boss or boss guards?

faint shale
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nope

slim spruce
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Report this as a bug as there is no other way to lose karma

faint shale
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alright thanks anyway

merry stone
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I would like to get rid of the green on here and get an image of the altyn view with nothing in the middle. Does anyone know how I can do this?

merry stone
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I took the picture in an offline raid on customs where the green screen is

slim spruce
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Oh you want a chromakey

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with 8 bit that may be tough

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One moment

slim spruce
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or JPG?

merry stone
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i used print screen so it would be whatever format that makes it

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it looks like it's a png

slim spruce
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keep this in PNG format or it will lose the alpha channel for transparency @merry stone

merry stone
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ty, this is just what i needed

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@slim spruce I just realized that the version number is still in the bottom left, how can I cover it up without losing transparency?

slim spruce
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I can get rid of it

merry stone
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alright thanks

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I tried using Microsoft paint (because I'm dumb idk what else to do) but if I saved it with a rectangle over the words it would lose transparency even if saved as a png

slim spruce
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@merry stone

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I am using GIMP, it's free

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very advanced for free software

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Paint can't save in 4:4:4:4 format, only 4:4:4

merry stone
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okay, I will look at it

slim spruce
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It's basically photoshop but watered down a little

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I used "color to alpha" on that image

#

And set the threshold up a bit for green

merry stone
#

alright, I will try and use this for later stuff

simple patrol
#

um some of my iteams stash modles have been replaced by magazies is this a bug with a new update??

slim spruce
simple patrol
#

@slim spruce thx

green kernel
#

Hey guys, is there anything I can do if the server suddenly potatoe'd and keeps throwing 200+ ping?

slim spruce
#

Windows updates could do that.

green kernel
#

I'm sure nothing is downloading 😦

#

It kicked many player scavs aswell, seems I'm not the only one

#

Rip loot I guess

safe acorn
#

What's with the raiders on Reserve when I scav? Sometimes they do absolutely nothing when I'm around and other times they shoot me on sight

hearty delta
#

im having issues with the installation of the game can someone help

hearty delta
#

so when im trying to install it telling me it wrong pathway but ive sat for a few hours and idk the issue

slim spruce
#

Does it say C:\ ?

hearty delta
#

wait im purpose messed the file up so its repairing it so when its done ill see if it works

#

@slim spruce fixed it

slim spruce
#

Ok good

candid furnace
#

Fine people, the game is more and more unstable lately on my computer, freeze screen that forces me to task manage tarkov. It allways happened time to time but now it is multiple time per day, am I the only one?

prime robin
#

p

distant mica
#

I changed my gpu and I cant get verification e-mail.

slim spruce
tulip condor
#

Anyone having the issue where you turn in a quest and then the UI bugs and you can't interact with anything?

sacred lagoon
#

anyone feel like running thru some troubleshooters with me /

frozen forum
sacred lagoon
#

getting unity crash and bluescreen crash from time to time

#

only on tarkov no other game

#

having crashing issues if anyone can help 1

true oak
#

Are the servers having issues?

gleaming sluice
#

Anticheat connexion failed error message ruining two straight nights in a row
@here I saw some reddits posts from 2019/2020 with people that had this issue after a certain hotfix deployed by BSG and Nikkita ended up asking for their IDs, anybody knows what solution he provided with or if there's actually a fix for it ?

#

I have tried every "solution" out there : Ran it as Admin/reinstalled battleye/reinstalled the whole game/deactivated antivirus/activated antivirus/deactivated firewall/rebooted internet/Tried to play with a VPN... tried everything, getting this issue with an average of 6 to 12 ping. Please help

quasi eagle
#

need help learning to mod, i have level 2 peacekeeper but i suck at missions

frozen forum
gleaming sluice
#

@frozen forum what are those

wet spire
#

hello i have a problem with the game i have just downloaded it and it says repair and stays on repairing forever

#

it says warning game launch impossible integrity files

abstract lynx
#

i live in the middle east and the game gave me the US region for some reason. idk why

#

help me please

worthy grail
#

any solutions for the problem: backend error certificate validation error yet? ive tried reinstalling the game and disabling firewall. still having same problem for about a month now ..

pearl hazel
#

I don't exactly have performance issues but I'd like to run the game better
I run the game at medium settings for most, and textures on high at 1080p on borderless windowed mode (no im not switching to fullscreen)

My specs (none are overclocked) are
R5 3600 CPU
16GB of 3200 MHz Corsair Vengeance RAM
GeForce GTX 1660 Super GPU

I get around about 55-60 fps stable on Shoreline but Reserve is only at about 30-40 fps, any idea what part I should upgrade to get better performance?

abstract lynx
#

thats a pretty good build. is the game that intensive? is this a laptop or a PC

pearl hazel
#

desktop

abstract lynx
#

maybe the cooling is dropping your preformance? MSI afterburner is good for checking temperatures

pearl hazel
#

temps are good

frozen forum
slow moon
#

not sure if this is the right place to ask this,
every time i hand in a quest my game will not work and i get this loading circle spinning in to bottom right. i have to close my game to keep playing ?
Any one know how to fix this ?

slim spruce
slow moon
pearl hazel
#

The thing is its really hard to fix something you can't reproduce :I

subtle sinew
#

pls someone help i press the del key by accident and it deleted a whole bag full of ammo. is there any way i could get it back

twin wren
#

was trying to download the game again but i got an error message saying there are no live channels for download

#

anyone know how to fix this

slim spruce
slim spruce
twin wren
#

nah

#

let me try that

#

well the download started again but i also cant log into the website the login bar is just greyed out

frozen forum
#

@slim spruce

twin wren
slim spruce
#

ok good

abstract lynx
slim spruce
#

That's on the preorder page right under your edition.

#

The game is region locked to the place where it was bought, so you must have either been in the USA or used a VPN to the USA when buying it.

abstract lynx
#

sir i am sure i wasnt using a vpn. i live in iraq. does that have any effect

slim spruce
abstract lynx
#

ok. is the europe verson extra

slim spruce
abstract lynx
#

well if support doesnt respond ill have to buy it

slim spruce
#

Yeah

wintry rapids
#

guys when i want to login it says that they sent a code to my email but there is no email but when i login with website it actually sends a code wtf should i do tried changing password and everything

distant mica
#

still dont get verification email

slim spruce
distant mica
manic hound
#

hey im going to build my first pc is gtx 1650 4gb i3 10105f 16 gb ram gonna be alright for tarkov?

slim spruce
#

I've seen people with less play fine

#

The processor is your strong point.

#

the gpu is a little weak

manic hound
#

well rn i have geforce 940mx lol

slim spruce
azure wyvern
#

Why dies my game required to restart every time I finish a quest?

slim spruce
thick meadow
#

every time I load up the game this screen infinitely loads. i have tried to reinstall and even reset my player data to still no fix. any sugestions?

slim spruce
#

top right on your name > clear cache

thick meadow
slim spruce
#

Run the launcher as admin and disable your antivirus and also windows defender

#

@thick meadow

thick meadow
#

still no luck with all my firewalls disabled and my antivirus and also with admin

slim spruce
#

Can you make sure the files "local.ini" and "shared.ini" in my documents / escape from tarkov are not read only in the right click > properties?

#

@thick meadow

#

If they are not read only delete local.ini and restart the game.

#

Also, do you have bit defender?

thick meadow
#

they are read only what do I change them to

coarse crater
#

After reinstalling it said I didn't have enough space to unpack so i cleared it up then it just infinitely says this now

#

what do

vivid briar
#

is it okay for my friend to bring me a twitch rivals armband in raid ? and drop it for me

vivid briar
#

will he not get banned ?

coarse crater
#

its just an item

#

people do red card giveaways and dont get banned i doubt an arm band would get him banned

vivid briar
#

can i then pay him when he puts like an hk on the flea and i pay him with thicc weapon case and some med cases ?

coarse crater
#

if you want to
thats all in game trading it doesnt matter
its only bannabe if you pay him real money and bsg finds out

vivid briar
#

we want to avoid the stupid amount of fee u get for the armband

coarse crater
#

a 416 might also have a big fee because its based on trader price, theres some other factors to it though so im not sure

frigid sleet
#

if i do armband for trade its 916k hk is 316k

coarse crater
#

go for it then if you want lol

vivid briar
#

@slim spruce hello kind sir do u think we'll get bonked if we do this ?

cosmic raptor
#

got a question, I got 1.62 scav karma but gluthar is hostle and shoots without warning. my buddies have less than me and he will leave them alone. Is this a bug or?

coarse crater
cosmic raptor
#

gotcha thx

slim spruce
slim spruce
#

@coarse craterI've seen repairing go so long it went overnight for some people.

#

I'd restart the launcher and try again from scratch if it's been like 15 minutes

coarse crater
#

I just reinstalled again lol
It was going for like 20 minutes

vivid briar
thick meadow
coarse crater
nova stone
#

<@&551452465233657859> this game is too rich for my blood

#

<@&551452465233657859> do u want to provide me with game in exchange for compliments

nova stone
#

sorry im not gonna compliment you.

coarse crater
#

you forgot your meds

nova stone
#

cant have meds when im not playing this expensive g ame

coarse crater
#

$45 lol

nova stone
#

yep, i heard the staff would buy me the game if i complimented them

coarse crater
#

no lmao

vivid briar
#

compliment me

nova stone
#

sub zero. i know ur drip is colder than the arctic. but somehow the love you have for me excites my wooden stick

hidden storm
#

when will tarkov fix its shitty anti cheat

coarse crater
#

Bruh an extra 6 gb past the actual size of the game isnt enough somehow

#

reinstalling with an extra 16 gb open this time i hope it works Pepe_smile

#

i just clicked install and it took up 14 gb without actually installing anything what

safe acorn
#

So I've come to the great realization I can't sell the red card I found for Rubles, so I instead opt to wanting to barter it for something along the lines of a container. What is a container(s) that is similar in price to the Red Keycard?

dark nexus
#

red kc is probably the highest value single item in the game, anything you barter for will need to be multiples

safe acorn
#

Figures. I was thinking like 3 THICC items cases but my brain told me i’m overpricing

knotty beacon
#

Has BSG responded to the community about the issues around desync? Are there plans to actually address this?

bitter igloo
#

They've addressed it several times, it'll get fixed more with optimization which is something they're doing with every update

abstract lynx
timid mulch
#

@modern zephyr only bsg can now

pearl palm
#

whats the fix for the quest bug where once you complete a quest you have to restart your game to accept or complete another quest??

neon plume
#

What are the Fence rep awards nowadays? I just did a scav run, killed a PMC, extracted successfully, only got 0.01 rep.

slim spruce
#

The car extracts and coop extracts on PMC also, but they get less each time.

#

I wouldn't suggest going for traitor kills unless you're 100% sure as you lose 0.1 for a scav betrayal

#

Or more, not sure.

plush oriole
#

thank u syrreal

tulip tinsel
#

LoL, wtf was that?

plush oriole
#

ban, he was being toxic for no reason

safe acorn
#

I wanna know why there’s so much awful 5.45 ammo in the game, especially since they often come in the boxes that clog up all of the good ammo boxes that could be spawning on reserve. Why is there so much awful 545 ammo?

safe acorn
#

lul “Oh wow! I like how modular this AK74U is. Let’s load the mags with US gs. Nothing bad can happen, right?”

bitter moth
safe acorn
neon plume
neon plume
#

Personally I’d probably suggest it be: +0.03 for a renegade Scav kill, +0.03 for a PMC kill, and +0.05 for a PMC kill if they had killed Scavs.

slim spruce
neon plume
#

That would check with what I’ve noticed, which is kinda bs if you ask me.

#

I’ve personally only seen a friendly PMC once, and only once

#

That’s why I suggest 0.03 for any PMC kill, and 0.05 for killing a PMC that’s killed Scavs. PMCs are usually much harder to kill as a Scav than a renegade Scav is

placid narwhal
#

Yo every time I want to update Tarkov this message comes up "There are no available channels"

slim spruce
#

If that works, add the launcher and game directories to your antivirus' (And windows defender's) white lists.

#

And maybe make the exes run as admin all the time in right click > properties > compatiblity.

placid narwhal
#

okay thank you i´ll try it

vivid briar
#

Why is escape from tarkov main page aint loading?

slim spruce
vivid briar
#

no

slim spruce
# vivid briar no

Can you try on a VPN if you have one? And what do you need, just the launcher?

quiet summit
long axle
#

this is a new error :\

#

@pliant jolt

slim spruce
long axle
#

no it was first time

#

i just sent it for that got checked by the bsg team my game is now working as well as past

slim spruce
#

This happens randomly. If it's over and over I'd think more about it being a problem.

supple flax
#

Hi is there a fix for the g;itch when you finish a task the game just stops working and cant claim any rewards or start or quest the only fix i know is restart the game

supple flax
#

Is there any news on it? because ive had this problem for 3 weeks

slim spruce
#

I don't know of any updates.

supple flax
#

i know its not your fault but this glitch is ridiculous and makes the game so unplayable for tasks especially people trying to get kappa

tulip tinsel
#

@supple flax I have not tried this myself yet, so do not take my word for it, but I heard from someone on reddit that uninstalling and reinstalling the game will fix the problem.

#

If you try this and can confirm that it fixes the problem please report back and let us all know.

winged haven
#

I am in a perpetual cycle of using public SMS's and not getting codes for verification, please help

gleaming sluice
#

Anticheat connexion failed error message ruining 4 straight nights in a row
@here I saw some reddits posts from 2019/2020 with people that had this issue after a certain hotfix deployed by BSG and Nikkita ended up asking for their IDs, anybody knows what solution he provided with or if there's actually a fix for it ?
I have tried every "solution" out there : Ran it as Admin/reinstalled battleye/reinstalled the whole game/deactivated antivirus/activated antivirus/deactivated firewall/rebooted internet/Tried to play with a VPN, gave a shot top the solutions that are provided in BattlEye's FAQ .. tried everything, getting this issue with an average of 6 to 12 ping. Please help

#

@slim spruce Please save me ⬆️

abstract lynx
sturdy flax
#

I completed this last SCAV kill on reserve instead of shoreline? Why did it work? It clearly states it needs to be completed on Shoreline?

gleaming sluice
#

Same here it's apparently a known issue that some players have we just gotta wait for them to fix it some day ... but hey they gotta implement more Gun jams animations first.

timid mulch
#

@summer jacinth oh welcome to tarkov hope u have a rough day

summer jacinth
slim spruce
# gleaming sluice

Can you manually add the game and launcher directories to all of your antivirus white lists? Also, disable windows defender as it's active when antivirus are disabled.

tulip tinsel
#

Someone on Reddit has mentioned that uninstalling and reinstalling the game fixed the issue for them. If you try this and it works for you, let us know.

gleaming sluice
clear talon
#

Can anyone help me out with this? I have no clue whats going on. The only server I can barely play on its Miami and this is happening , I Straight up can't understand whats going on, I cannot play with my friends either, my ISP its alright , The ping to my provider is Alright, the dowloading speed its alright too, Firewall is off, Services are off, even I am not using my phone either

clear talon
#

SA The server I am playing on is Miami

slim spruce
clear talon
#

Nope

#

Just tarkov

slim spruce
clear talon
#

It happends around time

#

the ping in the server list its always 140 to 150

slim spruce
#

do you mean all the time?

clear talon
#

Mean i dunno, Its just happends around time to time, Right now it went down, but still there are lag spikes and can't even play

#

Could be in the morning, evening or at Night, Already died to this so many times, its just not fun lol

#

I got suggested to try a VPN and I am but does not do anything either (Express VPN)

#

I think I might die again to starvation cus can't run straight for 1 minute, There has to be a way to at least stay in raid, this is insane omg

slim spruce
thorn crown
#

man do something about asia servers man, freaking infested with china hackers... every 1/2 games theres one just speed hacking and headshoting the entire squad. Literally unplayable

nova burrow
thorn crown
#

Entire Asia is fucked.

pastel bloom
#

No clue how to avoid this bug

thorn crown
#

wait a year for BSG to fix it

gray gulch
#

@slim spruceI have a problem when i lunch the bsg luncher nothing happens

slim spruce
# gray gulch <@!410534625044201493>I have a problem when i lunch the bsg luncher nothing hap...

This can be solved by reinstalling "Microsoft Visual C++ 2015-2019 Redistributable (x64)" - not repair - uninstall and reinstall from the Microsoft website, which is linked below. You will be looking for "x64: vc_redist.x64.exe" on that page. Reboot after installing it and you should be good to go.
https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

slim spruce
#

👍

gleaming sluice
slim spruce
gleaming sluice
# slim spruce Disable IPV6 in your windows network adapter settings and reboot modem/router, t...

Tried it wired directly to the wall without going through router / tried wired with router / Tried wifi .... The problem it's that it is not something that happens 24/7 I will play couple games without any issues then this will happen, sometimes it will let me go back in and finish my game some other times it will let me go back in but still disconnects me with the same error message a couple minutes later and sometimes when I logg back on it tells me Server connection lost and I can't ever go back into the game

slim spruce
slim spruce
#

Also, do windows updates and check file integrity of game files, even if you've reinstalled.

gleaming sluice
slim spruce
#

Then I'd see if the game can reinstall battleye correctly by deleting the battleye exe and folder in the game directory and checking file integrity

gleaming sluice
#

because of this issue

thorn crown
#

does battleeye even do anything lol

gleaming sluice
slim spruce
gleaming sluice
slim spruce
gleaming sluice
slim spruce
gleaming sluice
slim spruce
gleaming sluice
slim spruce
#

Try uninstalling that temporarily.

#

Or add the game and launcher files to the white list

#

The folders.

gleaming sluice
slim spruce
#

I'd try uninstalling it to see if that helps.

#

You can always reinstall it back.

gleaming sluice
slim spruce
#

Ok

gleaming sluice
#

Thanks

slim spruce
#

Make sure to add the game and launcher folders to the windows defender white list as well

#

Defender has problems with tarkov.

gleaming sluice
#

Already done

slim spruce
#

@winged haven Do you mean your phone is not getting the text message?

winged haven
#

it wouldn't take my phone number

slim spruce
#

Do you have anyone with another phone that you can try it with?

winged haven
#

but if I typed in a SMS then it worked

slim spruce
#

You need a phone with SMS for this to work.

slim spruce
#

What do you mean by "a SMS"?

winged haven
#

so like an app?

slim spruce
#

No, SMS means text message

winged haven
slim spruce
#

If you do that and if you need account help in the future, you won't be able to get help because of this.

winged haven
#

i see

#

I just typed in my phone number and won't even let me "authorize"

slim spruce
winged haven
#

k

#

I cant get into my profile

#

I've used all the numbers i could @slim spruce

slim spruce
edgy shadow
#

would anyone now why unity crashes all the time when i am loading tarkov or end a raid and also why my pc with blue screen randomly

slim spruce
#

@edgy shadow What does the blue screen say?

edgy shadow
#

@slim spruce its a mix i get watch dogs
memory management
oh and system hardware failure or something like that

slim spruce
gleaming sluice
glass barn
#

I cant start my launcher how can i fix that?

slim spruce
glass barn
#

Yes

#

Taskmanager brake the shit

slim spruce
#

@prime kestrel Don't talk about that here

glass barn
#

I unistall en dowload the launcher its not works

slim spruce
#

Join the discord in the announcement section @prime kestrel

prime kestrel
#

alright I'll try to find it

slim spruce
#

Should be one of the first ones

#

@glass barnWhen you try to start it what happens?

glass barn
#

Nothing he stoping the launcher instant

slim spruce
# glass barn Nothing he stoping the launcher instant

Try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" ? Not repair, uninstall and reinstall from microsoft website.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

You're looking for "x64: vc_redist.x64.exe" on that page.

This usually fixes this.

gleaming sluice
glass barn
#

Thnx!

slim spruce
#

There are probably other things you could try but I think you've tried most.

#

I'd google it and look up common fixes on the subreddit and the tarkov forums

gleaming sluice
slim spruce
#

Bug reports in the launcher.

slim spruce
edgy shadow
slim spruce
edgy shadow
#

ok thanks

crystal venture
#

could someone help me with error 104006 "no availiable channels"?

i can install tarkov because of this

peak wedge
#

Is 8 GB of RAM not enough for tarkov? Have some serious issues with performance, but the build I have apparently works for people

#

For reference, I have an i5-4460k and a GTX 960.

safe acorn
#

I don't have a screenshot unfortunately but yesterday i was in a fight against some dude. I only landed one shot of SNB from a supressed baby mosin to the thorax (i assume.) He made an audible sound of pain, he killed me, then I went to the results screen. It said I dealt 7 damage and the other 68 or so was absorbed by armor. What kind of armor was this monster wearing to have possibly absorbed SNB that efficiently?

warped forum
#

Are there any bsg staff or support here? I can't log in to my account. And the e-mail that I linked with my account was unable to use. Are there any way to change the e-mail?

mortal ginkgo
#

Hello

#

I put the game on download last night and left it and since then it still hasn't downloaded what is the problem I still can't figure it out

pearl hazel
peak wedge
#

Odd then, cause I can barely run factory, let alone another map

mortal ginkgo
peak wedge
#

I'd assume the best upgrade or fix I could do would be to get more RAM atm?

pearl hazel
pearl hazel
peak wedge
#

Mem spikes to 90-100%, CPU/GPU are around normal like 60-70% afaik

#

so I assume it's the memory

pearl hazel
#

Whats the speed of your memory?

mortal ginkgo
peak wedge
#

How do I check that?

mortal ginkgo
#

Is there a place where I can open a ticket and get support?

pearl hazel
#

Should look like this

peak wedge
#

Speed is 1600 MHz

pearl hazel
#

Alright that should be 3200MHz then if im not mistaken, some dual-channel fuckery going on with them numbers
but yeah then it seems more memory would be the solution

#

ive got two sticks of 8gb @ 3200mhz in dual channel, and i have no memory problems in tarky

peak wedge
#

Ah, such a pain. I've also been told that overlocking my memory would work too, but for someone with no tech experience, should I just get more RAM instead?

pearl hazel
#

That's probably not a good solution unless you know someone who can do it for you

peak wedge
#

Gotcha, thanks for the advice

pearl hazel
umbral swan
#

anyone elses game gets "stuck" after turning in a quest?

warm dirge
#

hello, i just unwanted delete Secure container Epsilon. is there a ny way to get it back?

frozen forum
vivid briar
#

How do I get a hacked account back?

#

I’m still signed in so I have the username only

slim spruce
slim spruce
vivid briar
#

Compromised

slim spruce
#

They have access to your email?

vivid briar
#

Yeah

#

And they changed the email to it but I still have access but can’t change anything

slim spruce
#

You can't change the email manually anymore.

vivid briar
#

Well I don’t have acces to the email I got completely hacked on the gmail I’m locked out

slim spruce
#

Before they change your password and you lose access to everything, let support know with a ticket on the website.

#

To change your email you will need to provide them proof of ownership such as receipts

vivid briar
#

I don’t have the receipt anymore it’s on my email and I don’t have acces to it anymore

slim spruce
#

This is unfortunate. Wait for their reply. I would add more info on why you need to change the login email.

#

You can add to the ticket on the website.

long axle
#

when u mode this gun exaclty like this and then u put a m61 in that chamber it will transform to this gun 😕

#

to this

slim spruce
# long axle to this

To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.

vivid briar
slim spruce
vivid briar
#

They won’t respond

slim spruce
slim spruce
vivid briar
#

3 or 4 days

slim spruce
#

You will need to wait for their reply.

vivid briar
#

I sent one and they just said I need to regain access to a email I’ve lost to the same guy who hacked me

#

And I’m offering the hacker money as we speak a lot of my friends are saying I’m lying but apparently he bought my cookies I hidden key-logger in one of my downloadeds

slim spruce
#

I wouldn't count on them honoring this. I would suggest buying a new account and being more careful next time.

#

30$ is basically a new account.

#

@vivid briar

vivid briar
#

45$

slim spruce
#

Don't show personal info please

#

Submit that in a ticket to support and they may be able to change your email.

#

If that is proof you own the account.

#

You will need to write it down in text for them since it's in Hebrew.

#

send the picture as well

#

@vivid briar

zenith hearth
#

was in a server discord crashed now its full and i cant get back into the discord mid game

coarse crater
coarse crater
#

In reality he'll probably just "actually give me another $30" until you give up

tacit kestrel
#

anyone any idea? why the fck can i not install tarkov? I get error 10046 or something and it says there are no channels or it says there are no live channels

#

104006 there are no live channels, anyone any idea? can't find anyth anywhere

silver dagger
#

Can anything be done about player scavs killing other player scavs ?
75% of my scav raids end in me being killed by another player scav, my karma is 0.66.
It's getting really annoying because I make quite good money from scavs and now it's basically impossible

coarse crater
silver dagger
#

It's not that I'm being confused for a PMC

coarse crater
#

Your servers are full of meanies

silver dagger
coarse crater
#

I've heard Florida is certified rat servers so I guess they're all sympathetic to my poverty

silver dagger
#

Does scav karma decrease when I kill a player scav who killed an another player scav ?

tacit kestrel
#

anyone any idea? why the fck can i not install tarkov? I get error 10046 or something and it says there are no channels or it says there are no live channels
104006 there are no live channels, anyone any idea? can't find anyth anywhere

silver dagger
tacit kestrel
#

and then never hear from them again

silver dagger
frozen forum
# tacit kestrel anyone any idea? why the fck can i not install tarkov? I get error 10046 or some...

A: It's likely that the servers the launcher is trying to get the files from are having connections issues, thus failing the installation. You can either try to download the game/update with a VPN enabled or go into C:\Users\YOURUSERNAME\AppData\Local\Battlestate Games\BsgLauncher\Logs, open the latest log (not cef.log) the launcher created with Notepad or similar and get help in the community-support channel. Please don't attach this file to a public channel as it contains private information! If this is for an update, if it's been stuck for a long time (>30 minutes), X out the launcher and reopen it and run a file integrity check from the menu at the top right > click on your name. Then try to update again after it is complete.

coarse crater
#

Youre supposed to kill bad scavs

sharp field
#

`1245ERTYU36780.053467

tacit kestrel
#

think its the shitty servers

lament vector
#

Hey, can someone help me?
"anticheat connetion failure" how to fix it? any tips?

vivid briar
#

when i try to download the launcher it all works, but I dont have an EFT folder. my game wont download please help...

coarse light
#

best us servers to not get hacked on?

#

been on atl and its every other raid not even hiding it

coral veldt
#

ive been having issues with my raids since i bought the game . its unplayable at this point. ive been changing regions everyday and i dc twice almost every raid and lost my stuff. mainly sudden 60%+ packet loss in the middle of the game for no reason. any help would be appreciated

slim spruce
#

If that's what you mean.

#

When you say it won't download can you explain?

vivid briar
#

hi all i am wondering why i cant get access to my tarkov

#

keeps saying i cant access as its trying to send a email but then there is no email registered

floral plover
#

I’ve had an issue for a while, where every time I complete a quest and turn it in, I have to completely close and reopen the game to be able to do anything. Does anyone know of a fix for this?

slim spruce
floral plover
#

Thank you! I was wondering if I had messed up my setup or install or something

vast sandal
#

game keeps saying i need to find correct place of installation on reinstalling it ive tried lots of things and nothing works anyone know how to fix?

vast sandal
raw moon
#

anyone else having constant crashing now suddenly?

stone wren
#

my game freezes and all gpu usage from the game goes to dvr any fixes? (happens even without other apps open)

frozen forum
vast sandal
hasty trout
#

sorry to bother, buti found a AR15 handguard for my adar and it works, got a new stalk and grip that works too. but it still shows up red. the most i figured out was i needed a gas block, but the default triangle sight cant go on at the same time as the ar15 handguard. any info on other gas blocks that work?

restive nymph
#

goodafternoon 😊

#

is there a way to acquire trial keys of the game ???

dusky bear
#

Are there any known issues with accepting tasks from traders?
Everytime i finish a quest & new quest appear i click accept & nothing happens.
When I return to main & back to trader I keep^getting the last msg from finishing the last quest i did

#

gamecrashes afterwards when I try to move stuff or receive quest reward

frozen forum
#

Yes, it's a known issue

dusky bear
#

kk, thx! then I won't make a call for it

violet yacht
#

How come my game freezes with these parts on lowest settings, but battlefield runs as smooth as butter on ultra?

loud moss
#

@violet yacht the game isnt optimised well, dont use the lowest settings. every rig is different and you need to find the correct settings to off load stuff from your cpu to have less stress on it and use the gpu more, med to high texture settings, shadow settings, etc

violet yacht
loud moss
#

i honestly doubt it with what tarkov is like, you're really best off just doing it all yourself, can take some time but the performance difference can be huge

violet yacht
loud moss
#

that can work, something like customs/reserve and toy with the settings from there, but you cant change texture quality in raid last time i checked and with your gpu id suggest starting with medium

violet yacht
#

Yeah the texture settings you have to restart the game, that's why I was curious of where to do it

#

Also, I read from either from eft forums or reddit, that overclocking can cause issues too - is that true?

loud moss
#

i highly doubt that. even with tarkovs nature

violet yacht
#

Okay that sounds wonderful, I'll play around with the settings a bit. Thank you!

violet yacht
loud moss
frozen forum
#

Check the big FAQ / Troubleshooting guide that's pinned to this channel

slim spruce
tulip hawk
#

anyone else got this if you're below level 20

slim spruce
tulip hawk
#

i had the ability to sell items on the flea, so i tried it out as part of the new event i assumed

#

i couldn't see player items though. Oddly enough the sell option was enabled

#

if you look here, i have the ability to sell

slim spruce
#

What is your level?

#

@tulip hawk

tulip hawk
#

18

slim spruce
tulip hawk
#

sure will do

#

nope still there

slim spruce
tulip hawk
#

yeah it happened again

slim spruce
#

Or are they greyed out?

tulip hawk
#

Hold on, I'm eating right now I'll check later

#

no i cant, restarting again

#

yeah still the same @slim spruce

crimson pilot
#

hey guys

slim spruce
#

What's up?

crimson pilot
#

so im installing tarkov and every 20 minutes or so the download crashes and i have to restart it

crimson pilot
slim spruce
crimson pilot
#

dont think so

#

is it because im installing the game into a folder with other game folders?

slim spruce
devout prairie
#

hi how can i see my log file?

crimson pilot
#

heres my games folder

slim spruce
#

You might have put it there.

crimson pilot
slim spruce
#

And that's the game folder

#

It's not in that folder

devout prairie
slim spruce
#

Wait, is it even installed yet?

slim spruce
devout prairie
#

i have allways conection lost problems

slim spruce
devout prairie
#

and i wanted to see logs

crimson pilot
#

no, the install keeps crashing every 20 minutes, thats why im here

crimson pilot
slim spruce
crimson pilot
#

full game install

slim spruce
#

Disable antivirus software and especially windows defender and try again.

crimson pilot
#

also is the game 12 or 20 gigs for standard edition?

slim spruce
#

about 12.5GB initially before unpacking

crimson pilot
#

oh nice

#

so its 20 after unpacking, but 12 install

slim spruce
#

How much disk space do you have?

crimson pilot
#

120 gigs

#

out of 2 TB

slim spruce
#

Should be enough. Clear the cache and temp folder in your launcher and try again.

#

Click at top right on your name > clear cache and then go to settings> clear temp folder.

crimson pilot
devout prairie
slim spruce
slim spruce
devout prairie
#

only in tarkov

slim spruce
devout prairie
#

and in all my raids

slim spruce
#

Try disabling ipv6 on your network adapter in windows and try again. Then reboot your modem and router by power pulling for 15 seconds.

crimson pilot
#

i cleaned the temp folder, what now?

slim spruce
slim spruce
# devout prairie i disabled ipv6 alradey

If you're in Europe this may be an ISP issue with them being IPV6 only, You might need to contact them and ask for ipv4 priority with their tier 2 support, if nothing helps.

crimson pilot
#

how do i clear the cache

slim spruce
#

Try wired only as well.

slim spruce
crimson pilot
#

the option is blacked out

#

basically i cant

slim spruce
crimson pilot
slim spruce
#

Turn all firewalls and antivirus off, and also windows defender, or add the launcher and game directories to a white list on them.

crimson pilot
#

i did

#

its still giving me that

#

GOD FUCKING DAMMIT IT RESET THE DOWNLOAD

slim spruce
#

Delete all files in the temp folder in your launcher directory and also the bsg folder in start > type %TEMP% and hit enter. Delete that bsg folder.

#

And run the launcher as admin.

crimson pilot
#

And that will get me my 7 gigs that i downloaded back?

slim spruce
#

No

crimson pilot
#

why did i even ask for any fucking help

#

there isnt even a bsg folder

slim spruce
#

Ok good. This problem is directly caused by antivirus software scanning the files in use by the launcher.

crimson pilot
#

THERE IS NO ANTI VIRUS RUNNING

slim spruce
#

Try disabling that too

crimson pilot
#

its off aswell

#

what the fuck is htis

slim spruce
# crimson pilot what the fuck is htis

Open Task Manager > Performance > Resource Monitor at the bottom > CPU > Associated Handles > Look for the file with the search bar and see which process uses it > Right-click > End process.

#

The file would be the one listed in that error, in the temp folder in the launcher folder if it's still there.

crimson pilot
#

the file or the directory

#

@slim spruce

slim spruce
#

That file. Hmm. It might not be being accessed right now.

#

Try downloading again while having this open and search for it again.

#

With refreshing often.

crimson pilot
#

still no

#

now i cant even install it

slim spruce
#

What error?

vocal plume
#

Is there a way to be able to report someone you suspect of cheating? ran into a twitch streamer who the admitted it (not streaming at the time)

slim spruce
slim spruce
#

Then reboot.

vocal plume
#

can you only report someone if they kill you??

slim spruce
#

Like their screen.

crimson pilot
#

@slim spruce

tulip hawk
#

@slim spruce issue resolved

crimson pilot
#

i dont htink the launcher is 12 gigs, how can i continue the download

slim spruce
#

I'd reinstall the launcher and try again and make sure every antivirus is disabled and the launcher and game directory is white listed, to be sure.

crimson pilot
#

mate

#

i want the 7 gigs i installed to be continued, i dont want to waste anymore itme

slim spruce
acoustic herald
#

When buying escape from tarkov does pre order just mean buy now

frozen forum
slim spruce
#

You download the launcher from your EFT profile page on the website.

acoustic herald
#

thank you brudda

#

i just bought the game now what

slim spruce
#

And that installs the launcher and, from that, you install the game.

acoustic herald
#

ahhhh ty

restive nymph
#

Can my laptop run it??

#

Here is my spec
Intel core i5 6300 hq
Nvidia 960m
16gb ram

slim spruce
restive nymph
slim spruce
restive nymph
#

I am alreaady playing right now

slim spruce
restive nymph
#

Nvidia geforce 960m 8gb???

#

is that good enough???

slim spruce
frozen forum
restive nymph
#

awww

#

Sorry soryy

frozen forum
#

Also, your CPU is too weak for it, better save your money to upgrade

vivid briar
#

Dont klick on thees links guys @Maitzi#6211 acc got stolen

#

he is on this dc

slim spruce
#

@vivid briar Got it

frozen forum
#

Never click on random links people you don't know send you

vivid briar
#

ik

main nexus
#

Everytime i finish a quest it does the loading thing in the bottom corner and doesnt stop, is that normal?

slim spruce
#

@main nexusWill be fixed in the next patch.

formal cairn
#

I get "server connection lost" error before loading into a match every time and cannot "reconnect" to the server that I didn't even load into in the first place

formal cairn
#

yes

#

@slim spruce

slim spruce
formal cairn
#

This happens everytime

slim spruce
#

If you connected properly you'd be locked in until you died or the server closed

slim spruce
formal cairn
#

I did

slim spruce
#

Reboot your modem and router by power pulling for 15 seconds and then log out and into the launcher. Then try reinstalling the launcher.

formal cairn
#

On google it says this is an error with the game and need to wait for devs to fix it, but the thing is those reports are from like 2019

#

So seems gonna have to wait a while...

slim spruce
#

Submit a bug report if none of that works along with clearing cache and reinstalling the game.

#

This is not a currently known bug to my knowledge. Should have been fixed.

#

If you didn't keep your loadout this could be the ipv6 problem but since you keep your loadout that's not it.

jade cedar
#

Hi, so I bought this game a few days ago, and was charged two different times. The weird Russian pay app told me my credit card didn't work, so i used paypal, which went through just fine. However, it turns out i was charged via my credit card and i now own two copies of the base edition. I put a support ticket in, and another to update with new information, but neither have been responded to in a few days, so i'm thinking about contesting the extr charge on my credit card. Is there somebody i can talk to to make sure that this wont cause issues with my account? I'd really like to have my money back sooner rather than later.

#

Also for some reason the extra charge on my credit card is 15 CAD more than the one on my paypal, not really sure why that is.

slim spruce
jade cedar
#

yeah, that's what i'm worried about

jade cedar
#

ooh, thanks. I'll give this a shot

slim spruce
#

@jade cedar Let them know you purchased it twice and only want one refund or there could be problems with BSG and charge backs.

#

But since it's Xsolla it should be fine.

#

I'd try to make sure which one was used for your edition you purchased, and only refund the other one.

jade cedar
#

does Xsolla tend to be reliable with this kind of thing?

slim spruce
#

Xsolla is good to fix problems quickly.

jade cedar
#

thats good to hear, thank you

short cloak
#

what lvl is flea now is it still 20 or now 15? permanently

limber horizon
#

How do I raise Ragman's rep from level 2 to level 3? Just buy and sell loot items to him? Will dog tags work?

rapid whale
#

HELP!! BSG Launcher wont start the download! I get "error code 104006 there are no live channels for download"

rapid whale
slim spruce
rocky gorge
#

i keep getting server lost connection messages. i have it on auto select

slim spruce
rocky gorge
#

its happened 3 times

slim spruce
rocky gorge
#

tnx

trim beacon
#

I wasn't sure where to put this, but when selecting which raid to do, Woods still says it's a 25 minute raid.

frozen sand
#

is there a fix yet for the quest completion glitch, its been like this since last update and its really annoying cause i have to restart my game everytime i finish a quest and its really really painful for the gunsmith quests

slim spruce
frozen sand
trim beacon
frozen sand
#

np

slim spruce
#

In the launcher.

wheat cloak
#

Something wrong with my game and idk what my scav running like he's overweight but he's only 7 kilos so idk wtf is happening

wet spire
#

hello i have a problem with the game i have just downloaded it and it says repair and stays on repairing forever
it says warning game launch impossible integrity files

arctic birch
#

havent drank in over 10 raids. trying to get dehydrated for 5 mins for a quests
and its impossible
i even ate mayo TWICE

vivid briar
#

Hi i have a problem. So i gotta like restart my game everytime i complete a task in order to accept the rewards from my task or even start the next task how do i fix this (i cleared cache and did a file intergity check)

frozen forum
vivid briar
#

ahhh oklkk

pastel sun
#

why cant i login to launcher i keep getting error 206 and says wrong email or password after just resetting password ? can anyone help ????

woven bronze
#

Just completed gunsmith 4 and didn’t get the reward

humble gate
#

yoo, can i send a video to BSG to report a big bug in reserve that is really gamebreaking?

opal kestrel
#

I have a flea market bug, when I click on the flea market it always starts with the USD tag and I can't get it off it's always there

fair owl
#

anyone knows how to fix verification code not sending to email?

finite apex
#

hey guys, can u pls help me with that error

#

when i`m trying to retry its just do this error and all

frozen forum
finite apex
frozen forum
#

Did you kill your whole desktop? lol

finite apex
#

i think yes

frozen forum
#

You were only supposed to kill the process that uses that single file 😄 but a simple refresh of Windows Explorer or a reboot will do the job

finite apex
#

but, thank u, this one downloaded

frozen forum
vivid briar
#

Anyone had that bug where you have to restart game after completed task? All traders and invetory will spin icon. Fixes?

frozen forum
split burrow
#

Has anyone had issues getting items form prapor insurance? Never seen a message such as this before

slim spruce
#

@trim beacon Please submit a bug report about this, not on here, please.

#

In the launcher.