#community-support
1 messages · Page 769 of 1
🙂
anyone else having the issue that after you die the screen gets black and you just "audio spectate" your killer and need to alt f4?
how long does it take for support to respond to bug reports?
I usually get a response within 24 hours
hey i had some items including an altyn helmet in a backpack and i used that backpack to make a scav backpack now the altyn and the rest of the items are gone what am i supposed to do?
If you used the backpack for a craft the items in it are gone.
can't support do something about it? :')
They don't replace lost items.
Sorry, friend.
my game is struggling with this patch
really bad stutters, tried updating my drivers, and re-installing the game
PC specs?
ryzen 5600x, 16gb 3600mhz, tarkov on an m.2, gtx1070
@vivid briar Can you try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" ? Not repair, uninstall and reinstall from microsoft website. This usually fixes this issue with the launcher not opening.
You're looking for "x64: vc_redist.x64.exe" on that page
The latest supported Visual C++ downloads
This article lists the download links for the latest versions of Visual C++.
thx that fixed it
nice
if I reinstall tarkov will I keep all my items n keybinds?
Yes, those are stored in the my documents/escape from tarkov folder in the shared.ini file if you want to back that up.
Items are stored on the servers, keybinds are local.
ok
It shouldn't erase that file but it could.
support these nuts
@slim spruce so with my stuttering and all that i just went ahead and bought 16gb more ram to see if that is the issue
Hope it works!
me freaking too lol thanks for trying to help
Is there a reason I´m allways getting left raid early, even when looting being in the round 34 minutes and killing a scav?
you mean a run through?
What do you mean by run through? I may have translated it wrong,
a run through means you haven't been in the raid for 7 minutes or got about 200 xp
I´have been in the raid for 34 minutes, gotten over 1000xp and killed a scav
Did you extract?
yeah
Do you have a screenshot of this?
Is it allright if i cencor out my name when posting public?
Yeah
but like always with my stuff its in german^^
That says survived
But its the text for finished early not extracted succesfully I think it should normally say "überlebt"
You must have uploaded the wrong image
it says überlebt
I see now
It says Early termination at the top
Submit a bug report about this with a screenshot and they'll fix it
^
Aww man I gladly would but still can´t login on my browser because that bug with me not getting my acces code isn´t fixed either....you know the one from weeks ago
Can you get it for the launcher?
The bug reports are in the launcher
oh I can, sorry I thought it ran through the forum as well^^
now it says I have reached my daily limit, haven´t submited anything for weeks. Sometimes you really get the feeling that their just messing with you
limit is 1
per what? month?
day I believe
yeah, like i said. I have not submitted anything in like 4 weeks
hmm
About this problem you'll need to use the website then. If you've done all troubleshooting available you will need BSG to change your email changed to another provider as the email provider is likely blocking the email.
Such as gmail.
did all that for days, just not working. Not in gmail not on other clients
If you changed your email to another provider and it still does this I don't know what to tell you besides it is likely on your end or this provider is blocking it too.
I personally think something has to be with my account, my provider doen´t block the forgotten password emails from bsg for example
Most people with this problem get one email but not the other, like only from the website but never for the launcher.
I'd contact BSG at support@battlestategames.com to see if they can help you further.
I hope that works, but I can allready smell the next fuckery from a mile away tbh
can i ask a question about rep for traders?
should i have automatic ram cleaner and physical cores on with 16gb 3600mhz and a ryzen 5600x?
is anything being done to cheaters or not for the time being?
has the game started stuttering lately for anyone else?
still having this issue, support hasn't helped apart from saying its a "known issue that is currently being worked on" and has been floating around for ages without any fix posted on reddits, forums and change logs
Best place to find a GPU nowadays?
Other than the tech-stores on Interchange, they're trash.
tech stores is the best chance for it
unless you want to search PC blocks for a 1 in 80 spawn chance
Thank you
I've been doing so many interchange runs and i never find graphics cards anymore
dynamic loot and all
sure
Your scav case is stuck?
Does reshade work with Tarkov? I'm on a roll making games look great with Reshade and Tarkov is one on my list but i can't find what rendering api it uses
Yeah, so, this late into the wipe it's literally impossible to do Stirrup. No matter where I go, the person in front of me shoots first every single time and I die instantly. At level 19 and still can't do this quest. None of the pistols I have access to can penetrate more than class 3, and that gets me nowhere. I need some tips on this quest.
help what do
there a kid going around team killing name is aelk112 in tarkov plz report him for me
20 Minute+ matching times for woods U.S. servers?
click in the username box and hit tab 3 times and then hit enter
and then tab again and enter
or see if you can drag that window's bottom lower.
False alarm, Stirrup is optional. Go to hell cringe man who makes everyone hate me
i have no fucking clue how to play this game anyone wanna help me out?
@fervent kite yes?
how can i report some one
@long canopy after match at the screen where it shows who killed u there is a small sign at the left of the name u can report from there
Hello, I have problem with loading into the raid... It used to work normally, but now it doesnt (it stopped working for me a few updates ago) 😕 My game "freezes" on "loading map 100%" - even for 3 minutes, but the loading wheel is spinning 😄
Any ideas on what to do ? Thanks
what do i do if i lost connection and lost my stuff?
@coral python As a scav, yes.
@fervent kite If you're new to the game, giving the following channels a look might be the way to go:#beginners-assistance #pvp-lfg #sherpa-info
@patent sedge That depends on whether the issue is on your or BSGs end, as a lot of people encounter the issue and it's not their fault. It seems to be a problem with certain ISPs and the way you connect to BSGs game servers, but that's just a wild guess. You can check out the big FAQ / Troubleshooting that's pinned in this channel and see if the solution stated there work for you. If not, tough luck, sorry, you can report it as a bug nonetheless and hope they manage to fix it once and for all at one point.
@distant trellis Is any of your parts on high usage when it happens? Especially your disk / RAM, that could be the culprit. So it's technically not freezing your screen / PC, it's just not loading past loading map 100%? I assume you've already verified your game files through the launcher and reset your graphic settings by deleting the .ini files that are stored in your Documents folder? Keep in mind that the latter step will reset your keybindings and graphic settings, including PostFX, so if you want to keep it, make a backup before deleting them. Upon starting the game again, they'll get created again. If that doesn't do the trick, see if starting the launcher and game as admin does the trick, while also disabling fullscreen optimization for the game's .exe file. You can also see if changing the compatibility mode will solve your issue and if not, see if GeForce Experience (if you've it) made some changes and if so, revert them. If it still doesn't work, try to revert to an older driver or do a clean installation of your graphic drivers, even if it doesn't seem to be connected to it, but my guess is that it's failing to loading certain files that are necessary to get into the game.
is this normal?
GPU bottleneck and yes, the game is known for RAM leaks for some.
i think it used to use less
You can give the game more CPU priority via TM and see if that does anything
how?
yes
TM > Details > locate Tarkov's .exe > right click > Set Priority > High or Realtime, depending on how it impacts your performance
thanks
Morning everybady! https://prnt.sc/1tknd4v I have been getting this error this week after I bring the launcher up from my taskbar. I've restarted my computer and it didn't go away.
It started happening after I launched the game at the same time as an nvidia experience update.
This error comes from your NVIDIA driver, so it's either not properly installed, leftovers, corrupted etc. The quick and easy solution would be to download said .dll and copy paste it into your system32 and SYSWOW64 folder, so it'll registered by Windows. But if I were you, I'd check if there's an update for your driver and if not, do a clean re-installation of your NVIDIA driver, by uninstalling the old ones and then download them from the official NVIDIA website for your GPU. Also, GeForce Experience is not really needed and could cause issues, as it's always best to download drivers straight from the website and install them, but that's up to you.
Most up to date recommended settings for Tarkov? My screen is blurry asf and even worse when I pop painkillers.
Hello, normally i have around 90-120fps on high settings, but when its raining they are sometimes even dropping to 47 fps. Is this a known issue and is there a fix for it?
System:
Ryzen 5 5600x
RTX 3070
16gb 3200mhz Ram
Tarkov installed on m.2 ssd
whats happening me and friends all had anticheat disconnection
and keep rubberbanding with no ping at top
careful on finland ukraine and bulgaria servers. not sure which one is the issue but rubberbanding and server lag seem to be affecting one of them
took 10 seconds after extract timer to finish to actually extract
I am having an issue everytime I complete a mission my game shows the loading circle in the bottom right corner but it never goes away, I can't accept any new missions or accept my reward until I restart the game. If I have multiple missions to complete this becomes quite the hassle exiting every time. Any ideas?
This is being worked on.
@slim spruce Thanks, didn't realize that was common. Appreciate it
been playing tarkov for a hour or two, gpu drivers crashed, my 2nd monitor doesn't work now and my gpu no longer shows up 🙂 lost 500k of loot cause of this bs
Was this barter removed from the game?
Does EFT support works on weekends?
What do you need help with?
I've got a 1660 Super, a Ryzen 5 3600, 16g of DDR4 but the game doesn't want to go over 50 fps, at times dropping all the way to 45. Is this an issue on my end or is the game that badly optimised
Changing graphical settings barely effects performance as well
Can you try high settings if you're using lower settings?
Textures, I mean.
The game still needs optimizing, and some areas are better than others.
Any news on the bug where handing in a task bugs out your game enough that you have to restart?
No, sorry.
Still working on it.
All good, any way one can help? Like maybe sending logs or anything
You could submit a bug report if you'd like, in the launcher.
Alright, appreciate it thank you :)
is strength leveling bugged for me? I go into raid over weight, air filter is turned on, pop SJ6 and run until stam is empty and it says my endurance is going up and strength is going down???
@here Anybody here knows how to fix the issue when you turn in a task the game just get bugged and keep having the loading spining circle everywhere u go ? I didn't have this issue before
@slim spruce Do you know anything about this ? ⬆️
Yes it's an issue they're working on. Restarting the game should fix it temporarily.
@here I've been having an issue today that when i get dc to daya and when i reconnect the game boots me back out intsantly show a white and black screen behind the sever connection lost message. Is there any why to fix or midagate this
My PC has been black screening and rebooting every time I get into a raid after about 5-10 mins (crashes the game) GPU and CPU temps are not high, everything in Nvidia control panel is set to maximum performance, all game setting are low. PC specs: Zotac 3080, Ryzen 9 5900x, TUF x570 , 32gb Ram. I don't have this issue with any other games. I have had this issue for a bit, and have not figured anything out.
Im now losing connection to sever every time I join a raid
BSG have any plan to fix this by the end of the year? support has done nothing to help apart from saying they've been working on a fix since february
If it's taken that long I would assume they haven't found the cause of this bug yet.
It happens extremely rarely.
Who do I message for an image appeal
GTB79#7979 or Silverballer#0131
anyone have reserve map please im new i need 1 thx
thanks man
trying to buy eod for tarkov, and when I try to verify it I am not sure whether I type in the amount of money it deducted or the amount I have in my card after deducting need help
I have been denied after trying both of these options two times
You should type in the amount it charged to your card @hollow mason
yea it charged me in cents, and I dont know how to select cents
0.##
shit

great
because of the stupid verfication system now my bank declined the purchase and now 0.22 cents are deducted from my account
The .22 cent charge should disappear
thank god
anyone know how I can resolve this please? Keeps happenning every time
is this chat only for eft and not the discord
my game consistently crashes on a daily basis and it completely screws up my raids alone and it screws over my friends when i play with them. I have a pc with good enough specs to run plenty of other games without crashing. wth do i do
So after some setting changes it looks like its just reserve
@brazen rivet have u tried checking the integrity?. also do u alt + tab a lot?
i do alt tab but sometimes ive tried it where i dont do it while loading into a raid and it still crashes. also i havent checked the integrity but i will do that thanks
So question? Can hackers/cheaters cause your game to freeze before killing you? I killed a 3 out of 4 pmcs on customs on what I assume was in a group. As soon as the last person pushed my game totally froze but I could hear the once running up to me and killed me. My game then automatically crashed. My team got all got head eyes. From across the map and they were way behind cover. So I know there was a cheater in my lobby. My games never randomly crashed like this before
not sure where to post bugs but the playground equipment walls are like ghosts, where you can go through the walls
i was tyring to delete stuff on my ssd and i may have touched the bsg launcher and now whenever i try to launch the launcher i get thu
@brittle patrol open the folder where it says then launch the game from their if there is no problem then make a shortcut from that launcher and paste it in desktop
If the launcher directory was changed please reinstall the launcher and that should help.
Check the big FAQ / Troubleshooting guide that's pinned in this channel, you can try the solutions that are stated there and report back
hey, i have a clip of someone i was in a squad with teamkilling me and taking my kit. Is this allowed in the game?
i know it will get you kicked from discord groups, but can I do anything to report the player to the BSG staff?
Teamkilling is only against the rules if you are playing with them in this discord.
If that is so, send proof to #discord-mod-mail
A teamkill in this discord gets their discord account banned from here.
Alright, thanks!
Make room for the cash
what ?
You have no room for the money
ihave money cases
You need empty squares for the money
oh yeah il check thanks. i have so much stuff to sell over 4 junk bocxes haha
Try rebooting your modem and router by pulling the power for 15 seconds
any devs here?
For what?
I think I may have found an exploit that should be pached
It has to do with selling ammo
send in a bug report on the launcher. They reply usually within 24 hours
ty
Hi guys
is anybody up for some interchange? you can help me get the logs in goshan and oli i dont need loot
see #pvp-lfg
can someone tell me what I am going wrong gun smith part 14
Question guys, a friend of mine has the EU version of Tarkov but currently lives in Thailand (originally from UK). He has no servers other than asian ones (not even greyed out ones with high ping) Is there any way it can be resolved? bit long for him as he paid full price for the game. I think it may have been a key though not from BSG. if anyone does know anything let me know 🙂
hi, can I run eft 60fps avg with 1650 and ryzen 3 2200g (16gb ram)
Encountered a bug if you could call it that. I was hiding my friends stuff at one of the corners at the fenced area at the weather station on Shoreline. It was in the southeast corner of the water is to the south. The problem was that the bush I hid the stuff in was closed in by boxes and since I was standing in a bush I could not jump out if there. So in short, I got trapped in a corner by boxes and a bush. I have a video of it aswell
durability has to be above 60%
Does anyone know where I can find the credits for the game? I'm trying to find out who is responsible for sound design and music production. Thanks!
do you want to send bomb to their house?
Jesus, no... Maybe some bomb tracks lol
Thanks!
Np
ok noob
yes
Is it possible to install launcher on HDD and game on SSD?
some person who we queued up with in the beginners chat stabbed me with the cultist knife, I am sad
the verification system test still hasn't refunded since yesterday when I tried to buy eod, is this normal?
does anyone know how to fix the error when you try to sell to traders?
What is the point of the Auto selection when the sell something on the flee cus I just sold a killa helmet for like 5 k
no
What
If it's not region locked yet, he can try to connect to a EU IP, but that'd probably end up with him lagging around and causing him to disconnect while playing. It's supposed to be this way as he'll have a way better connection to Asian servers now. You can try to find a server that's between the both of you and play if it works. If not, tough luck.
@chrome girder Send in a bug report via the launcher, you can upload the video as private someplace else and then include said link the the description box, as you can only attach log files and the like, not videos / pictures.
@hardy apex Already answered, but if interested, here's the OST from him for this game: https://soundcloud.com/geneburn/sets/escape-from-tarkov-soundtrack
@twilit nymph Sure.
@upper yoke What error? You mean the EBackendErrorCode/518? If so, that's because you've no more space left in your stash to receive it, so just sell something first or put stuff into bags, cases etc.
Been playing with graphics settings a little, anyone have any idea what I did wrong to make distant objects look so... Washed out and buggy?
It's a foggy day but everything seems especially washed out :/
Weird, switched to offline on Shoreline and everything seems fine?
who doesnt?
idk where to go for this and i cant find anything on the forum to fix it but whenever i load into any map my loading freezes on "awaiting session start" and wont progress until about 3 or 4 minutes later where it says ive lost connection or been killed
everything was working fine when i started the game yesterday
i really need some help fixing this
if anyone wants to help me i can send my error logs
just @ me i can talk in vc as well
im gonna reinstall and see if it helps
try clearing launcher cache first
Top right on your name> clear cache
hasnt worked
What trader should I focus on the most
hey at some point could someone maybe hop on vc and help me with my issue?
this isnt an issue but why do those people have green names
aight if this makes it a bit easier to fix ill put all the info i can here
whenever i start as scav or pmc the game gets stuck on "awaiting session start", where everything is frozen except for the sounds which is just the general wildlife noises when loading in, it unfreezes for a second at around 7 mins of loading and freezes again. ive tried changing my dns server and adapter options, ive scanned for viruses and found none. this issue started last night where i had just installed tarkov and was playing fine. ill post my error logs here as well
well my most recent one since i reinstalled
ok game works fine on factory
looks like a ram issue
Jaeger quests give a lot of xp easily and you need ll4 for sicc case
Peacekeeper, mechanic and skier sell all of the meta weapon mods at ll4
Prapor and therapist will level themselves to ll4 without you noticing it
Pretty much cant avoid doing their quests
Jager quests are super specific in my case though
and i'm tired of playing woods already after losing a kit trying to find prapor's convoy
Hey, I just got the game. Launched the game and went into my first game. After 15 seconds an error message came up saying "Corrupted memory. The integrity of the protection failed to validate. Reinstall anticheat #0" Im not sure what would cause this because the game was just installed and nothing has been changed in the files. I have uninstalled and then reinstalled the game with no luck. Is there a solution to this error? Thanks.
Hello, when i start playing tarkov, after approx 5 mins my game disconnect and my wifi crash on laptop(i need to uninstall wifi 6 driver and then reinstal laptop). Its doing just on tarkov, other games i can play without any probs. Do u know what it can be? Tried reinstal windows, turn off all programs etc, another wifi, turn off windows deffender,
Do you've any programs running in the background like MSI Afterburner, Dragon Center and the like? If so, turn them off or remove them, they're troublemakers for several stuff. Also, check if your Windows is up to date and re-install BattlEye with the .bat files provided in the game's folder. If it still doesn't work, see if your AV is interfering in any way and either turn it off for the time being or exclude all of Tarkovs folders
hello, i have a i3 4170 and a rx 580 8gb gaming x and 16gb of ram i was wanting to know if i can do anything to minimise stutters, as ill have like 60 fps then ill drop too like 20 fps for 10 seconds and my audio will go funny then it will resume anyone know how to minimise the stutters
So if someone is trying to sell cheats in discord pms, can I forward that to BSG somehow and maybe thatll help them combat the cheat?
Do sfx settings hurt game performance?(on low end pc)
Hi, so I was logged out from bsg launcher, I tried logging back in but it failed 3 times. Reset my password, but I have to enter a captcha, and there is no captcha in the launcher. Already tried everything in the help form on the eft wiki. Any suggestions? Contacted support as well
hey I have an issue with the missions , every time I finish a mission it gets buggy and I cannot accept other missions or start another raid. I have to restart the game to fix that
Hey guys, I just got a message offering wallhacks and so on for x fee.
Where is the best place to report the user / links so the hack can be patched up?
I'm not even on any EFT channels, so that was a random one for sure. figure official server can lead me in the right direction
check the official site and report there , submit a ticket or something reporting that
@formal lantern @tulip knoll Use #discord-mod-mail
I have sussy balls please help
System info: Zotac 3080, Ryzen 9 5900x, TUF X-570, 32 gb Ram. My pc reboots and of course crashes the game while only in Online raids, it will happen about 3 minutes into every online raid. I have had no issues with any other game, or even offline raid's in EFT. My temps are stable while playing, 60 degrees CPU, 70 degrees GPU. Clean installed Driver' multiple times, have not overclocked anything, re-installed and updated Windows. Can't figure it out so if anyone has a similar issue Lmk!
I'm somehow losing karma even tho I'm not killing scavs I went form haying 0.10 to now -0.50 can anyone tell me why?
There's almost no way to lose karma besides killing scavs as a player scav
i havent killed any scavs tho
i had at the start of the wipe but then found out about the scav karma
killed scav boss or boss guards?
nope
Report this as a bug as there is no other way to lose karma
alright thanks anyway
I would like to get rid of the green on here and get an image of the altyn view with nothing in the middle. Does anyone know how I can do this?
This is in the hideout?
I took the picture in an offline raid on customs where the green screen is
Is this a PNG originally?
or JPG?
i used print screen so it would be whatever format that makes it
it looks like it's a png
keep this in PNG format or it will lose the alpha channel for transparency @merry stone
ty, this is just what i needed
@slim spruce I just realized that the version number is still in the bottom left, how can I cover it up without losing transparency?
I can get rid of it
alright thanks
I tried using Microsoft paint (because I'm dumb idk what else to do) but if I saved it with a rectangle over the words it would lose transparency even if saved as a png
@merry stone
I am using GIMP, it's free
very advanced for free software
Paint can't save in 4:4:4:4 format, only 4:4:4
okay, I will look at it
It's basically photoshop but watered down a little
I used "color to alpha" on that image
And set the threshold up a bit for green
alright, I will try and use this for later stuff
um some of my iteams stash modles have been replaced by magazies is this a bug with a new update??
To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.
@slim spruce thx
Hey guys, is there anything I can do if the server suddenly potatoe'd and keeps throwing 200+ ping?
Make sure you aren't downloading or uploading anything on your local network.
Windows updates could do that.
I'm sure nothing is downloading 😦
It kicked many player scavs aswell, seems I'm not the only one
Rip loot I guess
What's with the raiders on Reserve when I scav? Sometimes they do absolutely nothing when I'm around and other times they shoot me on sight
im having issues with the installation of the game can someone help
What issues?
so when im trying to install it telling me it wrong pathway but ive sat for a few hours and idk the issue
What's the error exactly?
Does it say C:\ ?
wait im purpose messed the file up so its repairing it so when its done ill see if it works
@slim spruce fixed it
Ok good
Fine people, the game is more and more unstable lately on my computer, freeze screen that forces me to task manage tarkov. It allways happened time to time but now it is multiple time per day, am I the only one?
p
I changed my gpu and I cant get verification e-mail.
How long has it been?
If it's been longer than an hour and it's not in your spam folder try reinstalling the launcher and then see here for more tips: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
Anyone having the issue where you turn in a quest and then the UI bugs and you can't interact with anything?
anyone feel like running thru some troubleshooters with me /
What's the problem
getting unity crash and bluescreen crash from time to time
only on tarkov no other game
having crashing issues if anyone can help 1
Are the servers having issues?
Anticheat connexion failed error message ruining two straight nights in a row
@here I saw some reddits posts from 2019/2020 with people that had this issue after a certain hotfix deployed by BSG and Nikkita ended up asking for their IDs, anybody knows what solution he provided with or if there's actually a fix for it ?
I have tried every "solution" out there : Ran it as Admin/reinstalled battleye/reinstalled the whole game/deactivated antivirus/activated antivirus/deactivated firewall/rebooted internet/Tried to play with a VPN... tried everything, getting this issue with an average of 6 to 12 ping. Please help
need help learning to mod, i have level 2 peacekeeper but i suck at missions
Check the big FAQ / Troubleshooting guide that's pinned in this channel and try the provided solutions stated there.
@gleaming sluice Have you already tried to give the solutions that are provided in BattlEye's FAQ a shot?
@frozen forum what are those
hello i have a problem with the game i have just downloaded it and it says repair and stays on repairing forever
it says warning game launch impossible integrity files
i live in the middle east and the game gave me the US region for some reason. idk why
help me please
any solutions for the problem: backend error certificate validation error yet? ive tried reinstalling the game and disabling firewall. still having same problem for about a month now ..
I don't exactly have performance issues but I'd like to run the game better
I run the game at medium settings for most, and textures on high at 1080p on borderless windowed mode (no im not switching to fullscreen)
My specs (none are overclocked) are
R5 3600 CPU
16GB of 3200 MHz Corsair Vengeance RAM
GeForce GTX 1660 Super GPU
I get around about 55-60 fps stable on Shoreline but Reserve is only at about 30-40 fps, any idea what part I should upgrade to get better performance?
thats a pretty good build. is the game that intensive? is this a laptop or a PC
desktop
maybe the cooling is dropping your preformance? MSI afterburner is good for checking temperatures
temps are good
Have you bought a key for the game from a 3rd party website or purchased it directly with a US VPN? If so, it's locked to a certain region. If that's not the case, open a support ticket and hope that they can help you with that.
not sure if this is the right place to ask this,
every time i hand in a quest my game will not work and i get this loading circle spinning in to bottom right. i have to close my game to keep playing ?
Any one know how to fix this ?
7 votes and 5 comments so far on Reddit
Known problem that's being worked on.
Thanks yeah sat here doing the gunsmith quest having to close the game every 30sec 😦
The thing is its really hard to fix something you can't reproduce :I
pls someone help i press the del key by accident and it deleted a whole bag full of ammo. is there any way i could get it back
was trying to download the game again but i got an error message saying there are no live channels for download
anyone know how to fix this
Unfortunately we don't return lost items.
Are you running the launcher as admin?
nah
let me try that
well the download started again but i also cant log into the website the login bar is just greyed out
@slim spruce
worked like a peach thanks man
ok good
I have purchased it directly. I am sure I did not use a VPN
You can upgrade your edition to the Europe edition, so you can play anywhere, for a tiny bit more.
That's on the preorder page right under your edition.
The game is region locked to the place where it was bought, so you must have either been in the USA or used a VPN to the USA when buying it.
sir i am sure i wasnt using a vpn. i live in iraq. does that have any effect
No. You will need the Europe version to play with the NA version you have now.
ok. is the europe verson extra
It's $10.61 USD with tax for me to upgrade to eu
well if support doesnt respond ill have to buy it
Yeah
guys when i want to login it says that they sent a code to my email but there is no email but when i login with website it actually sends a code wtf should i do tried changing password and everything
see here for tips if it's been an hour or so and hasn't come yet, and isn't in spam folder: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
Did you try everything on the help page above?
Yeah and doesnt have an issue until 2 days ago. I just changed my gpu and cant logon to my account lol .d
hey im going to build my first pc is gtx 1650 4gb i3 10105f 16 gb ram gonna be alright for tarkov?
you may struggle but may be able to play at low or medium low at a decent fps
I've seen people with less play fine
The processor is your strong point.
the gpu is a little weak
well rn i have geforce 940mx lol
the 1650 is about 4 times faster than that mobile chip
Why dies my game required to restart every time I finish a quest?
They are looking into fixing this as we type.
every time I load up the game this screen infinitely loads. i have tried to reinstall and even reset my player data to still no fix. any sugestions?
Clear cache in your launcher.
top right on your name > clear cache
done still no luck
Run the launcher as admin and disable your antivirus and also windows defender
@thick meadow
still no luck with all my firewalls disabled and my antivirus and also with admin
Can you make sure the files "local.ini" and "shared.ini" in my documents / escape from tarkov are not read only in the right click > properties?
@thick meadow
If they are not read only delete local.ini and restart the game.
Also, do you have bit defender?
they are read only what do I change them to
After reinstalling it said I didn't have enough space to unpack so i cleared it up then it just infinitely says this now
what do
is it okay for my friend to bring me a twitch rivals armband in raid ? and drop it for me
yeah lol
will he not get banned ?
its just an item
people do red card giveaways and dont get banned i doubt an arm band would get him banned
can i then pay him when he puts like an hk on the flea and i pay him with thicc weapon case and some med cases ?
if you want to
thats all in game trading it doesnt matter
its only bannabe if you pay him real money and bsg finds out
we want to avoid the stupid amount of fee u get for the armband
a 416 might also have a big fee because its based on trader price, theres some other factors to it though so im not sure
false
if i do armband for trade its 916k hk is 316k
go for it then if you want lol
@slim spruce hello kind sir do u think we'll get bonked if we do this ?
got a question, I got 1.62 scav karma but gluthar is hostle and shoots without warning. my buddies have less than me and he will leave them alone. Is this a bug or?
hes only 100% non hostile at 6.0 karma
gotcha thx
Can you uncheck read only?
"In order to avoid permanent bans, temporary bans and other misunderstandings - we recommend that you refrain from large and constant distribution of items in raids to other players. All this will be regarded as boosting, which is prohibited in our game. Thank you for understanding."
@coarse craterI've seen repairing go so long it went overnight for some people.
I'd restart the launcher and try again from scratch if it's been like 15 minutes
I just reinstalled again lol
It was going for like 20 minutes
can he put an item on flee market like an hk for a thicc weapons case and medcase ?
yeah unchecked read only and it works thank Allah and thank you my guy
It says "large constant distribution" so I don't think one item would be banworthy
Then again I'm not 100% sure so
<@&551452465233657859> this game is too rich for my blood
<@&551452465233657859> do u want to provide me with game in exchange for compliments
what lol
sorry im not gonna compliment you.
you forgot your meds
cant have meds when im not playing this expensive g ame
$45 lol
yep, i heard the staff would buy me the game if i complimented them
no lmao
compliment me
sub zero. i know ur drip is colder than the arctic. but somehow the love you have for me excites my wooden stick
when will tarkov fix its shitty anti cheat
Bruh an extra 6 gb past the actual size of the game isnt enough somehow
reinstalling with an extra 16 gb open this time i hope it works 
i just clicked install and it took up 14 gb without actually installing anything what
No.
So I've come to the great realization I can't sell the red card I found for Rubles, so I instead opt to wanting to barter it for something along the lines of a container. What is a container(s) that is similar in price to the Red Keycard?
red kc is probably the highest value single item in the game, anything you barter for will need to be multiples
Figures. I was thinking like 3 THICC items cases but my brain told me i’m overpricing
Has BSG responded to the community about the issues around desync? Are there plans to actually address this?
They've addressed it several times, it'll get fixed more with optimization which is something they're doing with every update
pretty sure thats boosting isnt it
@modern zephyr only bsg can now
whats the fix for the quest bug where once you complete a quest you have to restart your game to accept or complete another quest??
What are the Fence rep awards nowadays? I just did a scav run, killed a PMC, extracted successfully, only got 0.01 rep.
0.03 for a PMC that killed scavs, 0.03 for a traitor kill and 0.01 for extracting I believe
The car extracts and coop extracts on PMC also, but they get less each time.
I wouldn't suggest going for traitor kills unless you're 100% sure as you lose 0.1 for a scav betrayal
Or more, not sure.
thank u syrreal
LoL, wtf was that?
ban, he was being toxic for no reason
I wanna know why there’s so much awful 5.45 ammo in the game, especially since they often come in the boxes that clog up all of the good ammo boxes that could be spawning on reserve. Why is there so much awful 545 ammo?
to confuse new players duh
lul “Oh wow! I like how modular this AK74U is. Let’s load the mags with US gs. Nothing bad can happen, right?”
woah US gs, its the third highest damage of 5.45x39 and it gives -25 recoil too, must be a top tier ammo
one customs raid later
-1 player count
Oh I know, basically even if I’m shot at by a Scav I don’t fire back, but once I get hit, they’re gonna wish they had killed me with that shot
So you don’t even get anything for a PMC kill unless they killed a Scav beforehand?
Personally I’d probably suggest it be: +0.03 for a renegade Scav kill, +0.03 for a PMC kill, and +0.05 for a PMC kill if they had killed Scavs.
I believe it is 0.00 for a pmc that hasn't killed any scavs and 0.03 for one that has killed a scav. I am not 100% sure though.
That would check with what I’ve noticed, which is kinda bs if you ask me.
I’ve personally only seen a friendly PMC once, and only once
That’s why I suggest 0.03 for any PMC kill, and 0.05 for killing a PMC that’s killed Scavs. PMCs are usually much harder to kill as a Scav than a renegade Scav is
Yo every time I want to update Tarkov this message comes up "There are no available channels"
Right click the launcher shortcut and run as administrator
If that works, add the launcher and game directories to your antivirus' (And windows defender's) white lists.
And maybe make the exes run as admin all the time in right click > properties > compatiblity.
okay thank you i´ll try it
Why is escape from tarkov main page aint loading?
Do you see an error?
no
Can you try on a VPN if you have one? And what do you need, just the launcher?
What browser are you using?
no it was first time
i just sent it for that got checked by the bsg team my game is now working as well as past
This happens randomly. If it's over and over I'd think more about it being a problem.
Hi is there a fix for the g;itch when you finish a task the game just stops working and cant claim any rewards or start or quest the only fix i know is restart the game
This is being worked on.
Is there any news on it? because ive had this problem for 3 weeks
I don't know of any updates.
i know its not your fault but this glitch is ridiculous and makes the game so unplayable for tasks especially people trying to get kappa
@supple flax I have not tried this myself yet, so do not take my word for it, but I heard from someone on reddit that uninstalling and reinstalling the game will fix the problem.
If you try this and can confirm that it fixes the problem please report back and let us all know.
I am in a perpetual cycle of using public SMS's and not getting codes for verification, please help
Anticheat connexion failed error message ruining 4 straight nights in a row
@here I saw some reddits posts from 2019/2020 with people that had this issue after a certain hotfix deployed by BSG and Nikkita ended up asking for their IDs, anybody knows what solution he provided with or if there's actually a fix for it ?
I have tried every "solution" out there : Ran it as Admin/reinstalled battleye/reinstalled the whole game/deactivated antivirus/activated antivirus/deactivated firewall/rebooted internet/Tried to play with a VPN, gave a shot top the solutions that are provided in BattlEye's FAQ .. tried everything, getting this issue with an average of 6 to 12 ping. Please help
@slim spruce Please save me ⬆️
dumb question but ddid you chechk your internet
I completed this last SCAV kill on reserve instead of shoreline? Why did it work? It clearly states it needs to be completed on Shoreline?
Indeed it was a dumb one ... I'm running a 1.5 GBps and only my computer and phone are on it so not an internet issue ...
Same here it's apparently a known issue that some players have we just gotta wait for them to fix it some day ... but hey they gotta implement more Gun jams animations first.
@summer jacinth oh welcome to tarkov hope u have a rough day
Thanks, have a miserable day yourself!
Can you manually add the game and launcher directories to all of your antivirus white lists? Also, disable windows defender as it's active when antivirus are disabled.
Someone on Reddit has mentioned that uninstalling and reinstalling the game fixed the issue for them. If you try this and it works for you, let us know.
Yes already tried it doesn’t fix it
Can anyone help me out with this? I have no clue whats going on. The only server I can barely play on its Miami and this is happening , I Straight up can't understand whats going on, I cannot play with my friends either, my ISP its alright , The ping to my provider is Alright, the dowloading speed its alright too, Firewall is off, Services are off, even I am not using my phone either
What region?
SA The server I am playing on is Miami
No other devices online at your place? Nothing downloading or uploading, nor windows updates?
Is this high ping at all times and it disconnects you?
Mean i dunno, Its just happends around time to time, Right now it went down, but still there are lag spikes and can't even play
Could be in the morning, evening or at Night, Already died to this so many times, its just not fun lol
I got suggested to try a VPN and I am but does not do anything either (Express VPN)
I think I might die again to starvation cus can't run straight for 1 minute, There has to be a way to at least stay in raid, this is insane omg
I'd contact BSG first in a bug report in the launcher.
man do something about asia servers man, freaking infested with china hackers... every 1/2 games theres one just speed hacking and headshoting the entire squad. Literally unplayable
welp, people cheat unfortunately, maybe you could play in a different server around that vicinity and try that
Entire Asia is fucked.
wait a year for BSG to fix it
@slim spruceI have a problem when i lunch the bsg luncher nothing happens
This can be solved by reinstalling "Microsoft Visual C++ 2015-2019 Redistributable (x64)" - not repair - uninstall and reinstall from the Microsoft website, which is linked below. You will be looking for "x64: vc_redist.x64.exe" on that page. Reboot after installing it and you should be good to go.
https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0
This article lists the download links for the latest versions of Visual C++.
Thanks It worked
👍
Any other advice @slim spruce this didn't work
Disable IPV6 in your windows network adapter settings and reboot modem/router, try modem only without a router?
Tried it wired directly to the wall without going through router / tried wired with router / Tried wifi .... The problem it's that it is not something that happens 24/7 I will play couple games without any issues then this will happen, sometimes it will let me go back in and finish my game some other times it will let me go back in but still disconnects me with the same error message a couple minutes later and sometimes when I logg back on it tells me Server connection lost and I can't ever go back into the game
Running both the launcher and game EXEs as admin in properties>compatibility?
Yes sir
Also, do windows updates and check file integrity of game files, even if you've reinstalled.
Windows updates all good and I do integrity check almost every day ...
Then I'd see if the game can reinstall battleye correctly by deleting the battleye exe and folder in the game directory and checking file integrity
because of this issue
does battleeye even do anything lol
Did that as well couple weeks ago, it didn't fix the issue
Do you have bitdefender?
No what is that
Then you don't have it. Is the battleye EXE allowed in the windows firewall for public internet access?
Just double checked, yes both public and private
Are you on wifi or wired?
Wired 24/7, but as I told you, I tried wifi just for the sake of seeing if it fixes the issue but it doesn't
Sorry if this was said before, what antivirus do you have?
Karspersky
Try uninstalling that temporarily.
Or add the game and launcher files to the white list
The folders.
Already done
I'll do that and monitor over today
Ok
Thanks
Make sure to add the game and launcher folders to the windows defender white list as well
Defender has problems with tarkov.
Already done
@winged haven Do you mean your phone is not getting the text message?
it wouldn't take my phone number
Do you have anyone with another phone that you can try it with?
but if I typed in a SMS then it worked
You need a phone with SMS for this to work.
What do you mean by "a SMS"?
so like an app?
No, SMS means text message
sms like this https://smsreceivefree.com/country/usa
Receive SMS online for free with temporary SMS and disposable virtual phone number for USA and Canada. Receive anonymous activation online for phone verification.
If you do that and if you need account help in the future, you won't be able to get help because of this.
reset your password and try reinstalling the launcher
I would suggest contacting BSG support on the website if you can. Otherwise at support@battlestategames.com
would anyone now why unity crashes all the time when i am loading tarkov or end a raid and also why my pc with blue screen randomly
@edgy shadow What does the blue screen say?
@slim spruce its a mix i get watch dogs
memory management
oh and system hardware failure or something like that
In start > view reliability history, Do you see any errors at the times you crash?
Didn't work .... Just played 3 games normally and 4th game started having the issue again
I cant start my launcher how can i fix that?
Does it not even show?
@prime kestrel Don't talk about that here
I unistall en dowload the launcher its not works
Join the discord in the announcement section @prime kestrel
alright I'll try to find it
Nothing he stoping the launcher instant
Try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" ? Not repair, uninstall and reinstall from microsoft website.
You're looking for "x64: vc_redist.x64.exe" on that page.
This usually fixes this.
@slim spruce any other ideas ... ?
Thnx!
I would personally reformat my PC after a proper backup at this point.
There are probably other things you could try but I think you've tried most.
I'd google it and look up common fixes on the subreddit and the tarkov forums
Yea I did everything on forums ... The only thing that intrigues me is an old reddit from 2019 where some players had the same issue and Nikita actually replied to the subreddit asking for the guys infos and other people commenting their ign on the subreddit as well as they had the same issue. But no fix is shown there
You could submit a bug report as it could be server sided. They get back to you usually within 24 hours.
Bug reports in the launcher.
no i have not
When you're playing does your ram fill up in task manager?
yes a little bit but i have 16 gig should that not be enough
Sometimes it's not. I'd first suggest updating your graphics drivers and then increase your virtual memory size to 8000 min and 15000 max on an ssd as shown here https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
ok thanks
could someone help me with error 104006 "no availiable channels"?
i can install tarkov because of this
Is 8 GB of RAM not enough for tarkov? Have some serious issues with performance, but the build I have apparently works for people
For reference, I have an i5-4460k and a GTX 960.
I don't have a screenshot unfortunately but yesterday i was in a fight against some dude. I only landed one shot of SNB from a supressed baby mosin to the thorax (i assume.) He made an audible sound of pain, he killed me, then I went to the results screen. It said I dealt 7 damage and the other 68 or so was absorbed by armor. What kind of armor was this monster wearing to have possibly absorbed SNB that efficiently?
Are there any bsg staff or support here? I can't log in to my account. And the e-mail that I linked with my account was unable to use. Are there any way to change the e-mail?
Hello
I put the game on download last night and left it and since then it still hasn't downloaded what is the problem I still can't figure it out
8 is probably a stretch but it could work, I know people who play tarkov on much worse machines.
what does the status mean?
Odd then, cause I can barely run factory, let alone another map
The time stays in the calculation, my friend.
I'd assume the best upgrade or fix I could do would be to get more RAM atm?
When you play, how high is your CPU / GPU / memory usage?
Load into offline factory and have a look in task manager
Hmmm odd
Mem spikes to 90-100%, CPU/GPU are around normal like 60-70% afaik
so I assume it's the memory
Whats the speed of your memory?
I didn't understand, I tried something but it didn't work
How do I check that?
Is there a place where I can open a ticket and get support?
Go into task manager, click performance and then go under Memory and send a screenshot
Should look like this
Speed is 1600 MHz
Alright that should be 3200MHz then if im not mistaken, some dual-channel fuckery going on with them numbers
but yeah then it seems more memory would be the solution
ive got two sticks of 8gb @ 3200mhz in dual channel, and i have no memory problems in tarky
Ah, such a pain. I've also been told that overlocking my memory would work too, but for someone with no tech experience, should I just get more RAM instead?
That's probably not a good solution unless you know someone who can do it for you
Gotcha, thanks for the advice
Honestly I have no idea how to fix that issue - I've googled a bit and I found this which seemed to work for some
https://forum.escapefromtarkov.com/topic/137918-launcher-not-downloading-game-and-error-after-stopping-the-download/?do=findComment&comment=1825989
let me check
anyone elses game gets "stuck" after turning in a quest?
hello, i just unwanted delete Secure container Epsilon. is there a ny way to get it back?
Nope
How do I get a hacked account back?
I’m still signed in so I have the username only
Run the launcher as admin
What is hacked?
Compromised
They have access to your email?
Yeah
And they changed the email to it but I still have access but can’t change anything
You can't change the email manually anymore.
Well I don’t have acces to the email I got completely hacked on the gmail I’m locked out
Before they change your password and you lose access to everything, let support know with a ticket on the website.
To change your email you will need to provide them proof of ownership such as receipts
I don’t have the receipt anymore it’s on my email and I don’t have acces to it anymore
This is unfortunate. Wait for their reply. I would add more info on why you need to change the login email.
You can add to the ticket on the website.
when u mode this gun exaclty like this and then u put a m61 in that chamber it will transform to this gun 😕
to this
To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.
They won’t let me
You can't view this page? https://www.escapefromtarkov.com/support/contact
They won’t respond
How long has it been?
Try running the launcher as admin. That usually fixes this.
3 or 4 days
You will need to wait for their reply.
I sent one and they just said I need to regain access to a email I’ve lost to the same guy who hacked me
And I’m offering the hacker money as we speak a lot of my friends are saying I’m lying but apparently he bought my cookies I hidden key-logger in one of my downloadeds
I wouldn't count on them honoring this. I would suggest buying a new account and being more careful next time.
30$ is basically a new account.
@vivid briar
45$
Don't show personal info please
Submit that in a ticket to support and they may be able to change your email.
If that is proof you own the account.
You will need to write it down in text for them since it's in Hebrew.
send the picture as well
@vivid briar
was in a server discord crashed now its full and i cant get back into the discord mid game
Which one?
You're saving $15 for the risk of not getting it back at all lol
In reality he'll probably just "actually give me another $30" until you give up
anyone any idea? why the fck can i not install tarkov? I get error 10046 or something and it says there are no channels or it says there are no live channels
104006 there are no live channels, anyone any idea? can't find anyth anywhere
Can anything be done about player scavs killing other player scavs ?
75% of my scav raids end in me being killed by another player scav, my karma is 0.66.
It's getting really annoying because I make quite good money from scavs and now it's basically impossible
Usually sprinting everywhere and spamming F1 works so im never confused for a pmc
Every time I encounter a player I spam F1 and wiggle
It's not that I'm being confused for a PMC
Your servers are full of meanies
I don't play in the US
I do lol
I almost never die to pscavs
I've heard Florida is certified rat servers so I guess they're all sympathetic to my poverty
Does scav karma decrease when I kill a player scav who killed an another player scav ?
anyone any idea? why the fck can i not install tarkov? I get error 10046 or something and it says there are no channels or it says there are no live channels
104006 there are no live channels, anyone any idea? can't find anyth anywhere
You should probably contact bsg support
to hear 'sorry you're having this issue, we'll look into it'
and then never hear from them again
I've had good experience with bsg support so yeah
A: It's likely that the servers the launcher is trying to get the files from are having connections issues, thus failing the installation. You can either try to download the game/update with a VPN enabled or go into C:\Users\YOURUSERNAME\AppData\Local\Battlestate Games\BsgLauncher\Logs, open the latest log (not cef.log) the launcher created with Notepad or similar and get help in the community-support channel. Please don't attach this file to a public channel as it contains private information! If this is for an update, if it's been stuck for a long time (>30 minutes), X out the launcher and reopen it and run a file integrity check from the menu at the top right > click on your name. Then try to update again after it is complete.
No it actually increases
Youre supposed to kill bad scavs
`1245ERTYU36780.053467
run the launcher as admin
Does that make sense, if i spam install it keeps going for like 500 mbs
think its the shitty servers
Hey, can someone help me?
"anticheat connetion failure" how to fix it? any tips?
when i try to download the launcher it all works, but I dont have an EFT folder. my game wont download please help...
best us servers to not get hacked on?
been on atl and its every other raid not even hiding it
ive been having issues with my raids since i bought the game . its unplayable at this point. ive been changing regions everyday and i dc twice almost every raid and lost my stuff. mainly sudden 60%+ packet loss in the middle of the game for no reason. any help would be appreciated
You have to select another folder that's not in the launcher directory to install to.
If that's what you mean.
When you say it won't download can you explain?
hi all i am wondering why i cant get access to my tarkov
keeps saying i cant access as its trying to send a email but then there is no email registered
I’ve had an issue for a while, where every time I complete a quest and turn it in, I have to completely close and reopen the game to be able to do anything. Does anyone know of a fix for this?
This will be fixed in the next patch.
Thank you! I was wondering if I had messed up my setup or install or something
game keeps saying i need to find correct place of installation on reinstalling it ive tried lots of things and nothing works anyone know how to fix?
What is the error message?
It’s saying that I’m not selecting where the game was previously installed but I haven’t installed it yet
anyone else having constant crashing now suddenly?
my game freezes and all gpu usage from the game goes to dvr any fixes? (happens even without other apps open)
So you get some speed at first but it then drops? If so, try to do the following via Powershell: #community-support message
@vast sandal Are you actually clicking on Install and not on set path to existing game location? The latter would come up with such a message.
@raw moon Check the big FAQ / Troubleshooting guide that's pinned to this channel, there are some solutions you can try to resolve the issue.
I ended up fixing it idk how I did but I did
sorry to bother, buti found a AR15 handguard for my adar and it works, got a new stalk and grip that works too. but it still shows up red. the most i figured out was i needed a gas block, but the default triangle sight cant go on at the same time as the ar15 handguard. any info on other gas blocks that work?
No
Are there any known issues with accepting tasks from traders?
Everytime i finish a quest & new quest appear i click accept & nothing happens.
When I return to main & back to trader I keep^getting the last msg from finishing the last quest i did
gamecrashes afterwards when I try to move stuff or receive quest reward
Yes, it's a known issue
kk, thx! then I won't make a call for it
How come my game freezes with these parts on lowest settings, but battlefield runs as smooth as butter on ultra?
@violet yacht the game isnt optimised well, dont use the lowest settings. every rig is different and you need to find the correct settings to off load stuff from your cpu to have less stress on it and use the gpu more, med to high texture settings, shadow settings, etc
Would optimising the game with nvidia geforce experience help?
i honestly doubt it with what tarkov is like, you're really best off just doing it all yourself, can take some time but the performance difference can be huge
So where should I do it without getting any penalties for my gameplay? Offline mode?
that can work, something like customs/reserve and toy with the settings from there, but you cant change texture quality in raid last time i checked and with your gpu id suggest starting with medium
Yeah the texture settings you have to restart the game, that's why I was curious of where to do it
Also, I read from either from eft forums or reddit, that overclocking can cause issues too - is that true?
i highly doubt that. even with tarkovs nature
Okay that sounds wonderful, I'll play around with the settings a bit. Thank you!
I optimised the game with nvidia experience and just lowered the texture settings, offline mode on customs was the smoothest it has ever been

Check the big FAQ / Troubleshooting guide that's pinned to this channel
Are you choosing "install" or "an existing installation"?
anyone else got this if you're below level 20
What were you trying to do?
i had the ability to sell items on the flea, so i tried it out as part of the new event i assumed
i couldn't see player items though. Oddly enough the sell option was enabled
if you look here, i have the ability to sell
18
Can you restart the game and see if it still happens?
Keep us posted. It could be related to the event.
yeah it happened again
Can you buy offers from players in the flea now?
Or are they greyed out?
Hold on, I'm eating right now I'll check later
no i cant, restarting again
yeah still the same @slim spruce
hey guys
What's up?
so im installing tarkov and every 20 minutes or so the download crashes and i have to restart it
Any error messages?
here
Are you running the launcher as admin?
dont think so
is it because im installing the game into a folder with other game folders?
I'd try installing to a folder by itself, that's not in the launcher folder.
hi how can i see my log file?
well i dont see the game folder im installing so i cant transfer it
heres my games folder
Check inside the bsg folder
You might have put it there.
search your drive for "escapefromtarkov.exe"
And that's the game folder
It's not in that folder
.
Wait, is it even installed yet?
Log for what?
i have allways conection lost problems
Is your game even installed yet?
and i wanted to see logs
no, the install keeps crashing every 20 minutes, thats why im here
it gives me this error
Is this an update or a full game install?
full game install
Disable antivirus software and especially windows defender and try again.
also is the game 12 or 20 gigs for standard edition?
about 12.5GB initially before unpacking
How much disk space do you have?
Should be enough. Clear the cache and temp folder in your launcher and try again.
Click at top right on your name > clear cache and then go to settings> clear temp folder.
?
.
Yeah clean that.
Is this in one or many games?
only in tarkov
I mean with one raid or many?
and in all my raids
Try disabling ipv6 on your network adapter in windows and try again. Then reboot your modem and router by power pulling for 15 seconds.
i cleaned the temp folder, what now?
Try to install again - and also clear cache as well.
i disabled ipv6 alradey
If you're in Europe this may be an ISP issue with them being IPV6 only, You might need to contact them and ask for ipv4 priority with their tier 2 support, if nothing helps.
how do i clear the cache
Try wired only as well.
Click on your name at top right of the launcher > clear cache.
Then you have none. Try installing to another location on the same drive your launcher is in, in its separate folder.
This is caused by antivirus software
Turn all firewalls and antivirus off, and also windows defender, or add the launcher and game directories to a white list on them.
Delete all files in the temp folder in your launcher directory and also the bsg folder in start > type %TEMP% and hit enter. Delete that bsg folder.
And run the launcher as admin.
And that will get me my 7 gigs that i downloaded back?
No
Ok good. This problem is directly caused by antivirus software scanning the files in use by the launcher.
THERE IS NO ANTI VIRUS RUNNING
Windows defender is running when your antivirus is disabled
Try disabling that too
Open Task Manager > Performance > Resource Monitor at the bottom > CPU > Associated Handles > Look for the file with the search bar and see which process uses it > Right-click > End process.
The file would be the one listed in that error, in the temp folder in the launcher folder if it's still there.
That file. Hmm. It might not be being accessed right now.
Try downloading again while having this open and search for it again.
With refreshing often.
What error?
Is there a way to be able to report someone you suspect of cheating? ran into a twitch streamer who the admitted it (not streaming at the time)
Only ingame reports at the moment.
I'd try reinstalling the launcher.
Then reboot.
thanks, its a shame because to me it was like very clear
can you only report someone if they kill you??
Yeah. If you have a first person view of the cheater that is different.
Like their screen.
@slim spruce
@slim spruce issue resolved
i dont htink the launcher is 12 gigs, how can i continue the download
The launcher directory has a folder called Temp that holds temporary file you're downloading for the game. As soon as you press download it populates 12GB in that file.
I'd reinstall the launcher and try again and make sure every antivirus is disabled and the launcher and game directory is white listed, to be sure.
mate
i want the 7 gigs i installed to be continued, i dont want to waste anymore itme
When the download is stopped that file is deleted, unless you can continue the download.
When buying escape from tarkov does pre order just mean buy now
The beta is ongoing the whole time, so ye
Yes, when you pre order you get instant access to play like everyone else.
You download the launcher from your EFT profile page on the website.
download the launcher from https://www.escapefromtarkov.com/profile
And that installs the launcher and, from that, you install the game.
ahhhh ty
You will be struggling very hard with that gpu
should i lower the graphics???
Even at lowest you might not get much fps
oh my 😢
I am alreaady playing right now
Minimum requirements: https://www.escapefromtarkov.com/news/id/11
That is a very low end mobile gpu. I would have to guess not so much.
Your card has 4GB, not 8
Also, your CPU is too weak for it, better save your money to upgrade
@vivid briar Got it
Never click on random links people you don't know send you
ik
Everytime i finish a quest it does the loading thing in the bottom corner and doesnt stop, is that normal?
@main nexusWill be fixed in the next patch.
hallelujah
I get "server connection lost" error before loading into a match every time and cannot "reconnect" to the server that I didn't even load into in the first place
Did you keep your loadout?
That means either you didn't connect properly or the server crashed.
This happens everytime
If you connected properly you'd be locked in until you died or the server closed
Check your game's file integrity in the launcher.
I did
Reboot your modem and router by power pulling for 15 seconds and then log out and into the launcher. Then try reinstalling the launcher.
On google it says this is an error with the game and need to wait for devs to fix it, but the thing is those reports are from like 2019
So seems gonna have to wait a while...
Submit a bug report if none of that works along with clearing cache and reinstalling the game.
This is not a currently known bug to my knowledge. Should have been fixed.
If you didn't keep your loadout this could be the ipv6 problem but since you keep your loadout that's not it.
Hi, so I bought this game a few days ago, and was charged two different times. The weird Russian pay app told me my credit card didn't work, so i used paypal, which went through just fine. However, it turns out i was charged via my credit card and i now own two copies of the base edition. I put a support ticket in, and another to update with new information, but neither have been responded to in a few days, so i'm thinking about contesting the extr charge on my credit card. Is there somebody i can talk to to make sure that this wont cause issues with my account? I'd really like to have my money back sooner rather than later.
Also for some reason the extra charge on my credit card is 15 CAD more than the one on my paypal, not really sure why that is.
You should contact Xsolla if you used their payment system. Also, note that if you charge back the game, that payment method will be black listed and your tarkov account could get in trouble.
yeah, that's what i'm worried about
ooh, thanks. I'll give this a shot
@jade cedar Let them know you purchased it twice and only want one refund or there could be problems with BSG and charge backs.
But since it's Xsolla it should be fine.
I'd try to make sure which one was used for your edition you purchased, and only refund the other one.
does Xsolla tend to be reliable with this kind of thing?
Xsolla is good to fix problems quickly.
thats good to hear, thank you
what lvl is flea now is it still 20 or now 15? permanently
How do I raise Ragman's rep from level 2 to level 3? Just buy and sell loot items to him? Will dog tags work?
HELP!! BSG Launcher wont start the download! I get "error code 104006 there are no live channels for download"
Run the launcher as admin
No luck with that
Try disabling all antiviruses (including windows defender) and firewalls
i keep getting server lost connection messages. i have it on auto select
In only one match or every one, multiple times?
its happened 3 times
See here for tips #community-support message
tnx
I wasn't sure where to put this, but when selecting which raid to do, Woods still says it's a 25 minute raid.
is there a fix yet for the quest completion glitch, its been like this since last update and its really annoying cause i have to restart my game everytime i finish a quest and its really really painful for the gunsmith quests
Screenshot?
Will be fixed in the next patch.
Thank you, was just going to get that
np
Something wrong with my game and idk what my scav running like he's overweight but he's only 7 kilos so idk wtf is happening
hello i have a problem with the game i have just downloaded it and it says repair and stays on repairing forever
it says warning game launch impossible integrity files
havent drank in over 10 raids. trying to get dehydrated for 5 mins for a quests
and its impossible
i even ate mayo TWICE
Hi i have a problem. So i gotta like restart my game everytime i complete a task in order to accept the rewards from my task or even start the next task how do i fix this (i cleared cache and did a file intergity check)
There's no fix for now, has been answered above already as well: #community-support message
ahhh oklkk
why cant i login to launcher i keep getting error 206 and says wrong email or password after just resetting password ? can anyone help ????
Just completed gunsmith 4 and didn’t get the reward
yoo, can i send a video to BSG to report a big bug in reserve that is really gamebreaking?
I have a flea market bug, when I click on the flea market it always starts with the USD tag and I can't get it off it's always there
anyone knows how to fix verification code not sending to email?
hey guys, can u pls help me with that error
when i`m trying to retry its just do this error and all
Try to start the launcher as admin and if it doesn't work, do the following: #community-support message
now i have nothing, but game downloading xDDD 
Did you kill your whole desktop? lol
i think yes
You were only supposed to kill the process that uses that single file 😄 but a simple refresh of Windows Explorer or a reboot will do the job
but it's funny that you need to kill dektop for the game to download
but, thank u, this one downloaded
You don't, but it worked out, so cool
Anyone had that bug where you have to restart game after completed task? All traders and invetory will spin icon. Fixes?
Has anyone had issues getting items form prapor insurance? Never seen a message such as this before