community-support

[wise ridge]

@slim spruce is there any information i can attach?

My internet connection, footage of the ping spiking and me being kicked? Would this be worth attaching?

[slim spruce]

You can attach that as an unlisted youtube video if you want.

[wise ridge]

Thanks for your help, sorry for my whinging, but im sure you can understand my frustration

[slim spruce]

I understand.

[wise ridge]

@slim spruce I have never submitted a bug report before, can i submit the report without supporting evidence, go play the game and record me getting 250 ms servers and getting kicked and adding it to the report later?

[slim spruce]

You can add to it later. You can access your ticket on the support website to add to it.

[wise ridge]

thks

[misty surge]

Plz tarkov people. I need help :( submitted a bug report already and checked Google with no answers. I can't be the only one with this happening to me

[slim spruce]

Have you tried rebooting your modem and router?

[misty surge]

I haven't. So far all I've tried was restarting game, restarting computer, changing servers. I'll go try that right now and update you on if it works

[slim spruce]

Also, are you using MSI afterburner or Dragon Center? If so, don't have those running.

[misty surge]

I checked and don't have either installed

[slim spruce]

Ok.

[misty surge]

Gimme a min to try out the modem thing

Nvm can't try it out for a couple hours. I'll @ u when I test it or I can just send an update in the chat. Hopefully it works and if it doesn't thanks for trying to help 👍

[slim spruce]

Ok. I'd suggest trying a VPN next to see if it's an ISP issue. Another thing to try is disabling IPV6 on your windows network adapter.

[pastel musk]

does anyone know how to fix the issue where everytime i join a game it keeps saying server connection timed out

[misty surge]

I'll try all three and hopefully one of em will fix it. Thanks for all the help :D if I find out what worked I'll let u know for future victims

[feral granite]

Hey guys so i just killed Tagilla and got a green keycard. I'm curious what i should do for trying to sell it. Roubles seem to be out of the question so what barters might reasonably get sold for? my friend proposed 20gpus

[slim spruce]

I'd get a thicc items case and some gpus

[misty surge]

@slim spruce rebooting my router worked. if anyone else has the problem at least we know the solution for sure now

[slim spruce]

Ok great

[sage needle]

OCE servers are wack, all my friends and i get 200+ ping on it

[autumn willow]

Scammer bot spotted on here.

This is very illegal

He is on this server

He is literally committing credit card theft and selling it to others.

[weak forum]

@autumn willowUser was dealt with thank you,

[autumn willow]

Thanks 👍

Get this scum off here.

[slim spruce]

Please use #discord-mod-mail guys

[autumn willow]

I did after the first msg. Sorry about the pics.

[lethal fiber]

oh i didn't even notice that my bad

[misty surge]

correction it fixes it until the modem does whatever it did to break it. back to game aborted try reconnecting error message. very fun

[quasi badger]

does anyone else have issues with the captcha logging in to battlestate games?

im in an endless loop

[pale hull]

nice try robot

[misty surge]

ipv6 thing didnt work, dont feel like buying a vpn since i cant find a free one, reseting modem fixed it for a scav raid and 2 pmc raids and then it stopped working

[finite ivy]

anyone OCE getting constant high pings?

[sage needle]

p sure oce servers are fucked rn, all my friends and i get high ping and ive seen others around australia get high ping too

[sweet frigate]

Yeah somethings going on with the au servers, its a gamble wether you get an actual au server or not rn

[finite ivy]

yeah getting constant 280+ ping and continously kicked, good fun

[sweet frigate]

yeah started yesterday 1-3 raids itll happen

[finite ivy]

it's probably thrown me in an overseas server or something

[sweet frigate]

nah if you refresh the server list the aus one will appear to be 250 plus ping

ive been submitting the bug reports hopefully they figure it out soon

[loud fox]

How do I fix an issue where I can't buy from traders/barter? I have verified integrity, cleared cache, and re-logged.

[wise ridge]

@loud fox Im not certain but i think you can only buy a limit of items from traders every time they restock

[late cypress]

OCE SERVER ISSUES

If you are having issues with high ping to the OCE server it is being investigated by the team.
It looks to be a routing issue between certain ISPs and one of the Tarkov Servers in a specific Datacenter (not all the sydney servers are in the same location)

This isnt an issue with the BSG server specifically just the routing some providers are using

Providers affected:

• Optus
• Telstra
• TPG
• iiNET

BSG are working on the issue but its outside of their hands as its ISP routing problems

If you are experiencing this issue please submit a bug report, the more connection logs and data the support team have the better

Alternatively you can attempt to play on any other servers with less than 140ish Ping (Singapore, California, Hong Kong etc) as these routes dont appear to be affected.
OR Use of a reputable VPN service like Exitlag to connect via their Sydney endpoints.

[wise ridge]

Finally. Thank you @late cypress

[sweet frigate]

thanks for this reply, sick of being told to reset my modem lol

[late cypress]

But did you try resetting your modem?

[wise ridge]

i mean technically are they wrong 😉

[sweet frigate]

aha

[wise ridge]

trent ur a weapon thx heaps for this

[late cypress]

I joke, but i know its a pain in the arse, hopefully these ISPs can sort out their routing soon

[sweet frigate]

yeah a bit of a pain losing kits to it cant wait to get back in the action

[torpid pier]

my game keeps crashing whenever i am loading into raid, this is since i updated my graphics card driver, has anyone got any idea

[loud fox]

There is stock, it would tell you if they have run out of stock for an item. Picture 1 shows 0 RUB, and picture 2 shows that I do indeed have a PFilter to trade.

Might I add, I can barter/buy through the flea market. Just not on the trader screen.

[wise ridge]

Yeah i know there is stock. Not what im saying. Even though there is stock, i thought that within the traders restock cycle

You personally have a limit of how many u can get, regardless of in or out of stock

[loud fox]

It says 0 (Max 1)

I have basic reading skills :/

[onyx wagon]

hello guys , i want to report a bug about karma system , now when you kill scavs as a scav you don't get notice of (0.1 -rep) , this is why most of scavs are killing each other now , pls fix this .( killing PMC as scav is work norml and i get notic +rep) , thanks.

[bitter igloo]

Submit bug reports in launcher not here.

[short anvil]

how do i upgrade the version of my account to 1 version on bsg?

[white panther]

ok i download tarkov and couple moths ago and it recently stop working and saying corrupted files and asked a hole bunch of friends and they couldnt help dose anyone know a dev that can help with his problem

[mental mason]

can someone tell me what they mean by this please

[mental mason]

have u tried uninstalling and reinstalling? i had the problem at one point too

[white panther]

yes i have more then 5 times

[mental mason]

rip sry then i cant help, when it happened to me i just reinstalled and it worked

[white panther]

tuff thanks anyways

[frozen forum]

Well, what it says. They need to see the receipt with whatever payment method you've purchased Tarkov with. Be it PayPal, Credit Card, Bank etc.

[scarlet ingot]

Could someone explain why tarkov has loaded up with a strange filter that outlines all colours?

[mental mason]

ive sent a recipt from paypal and thats what they responded with

[frozen forum]

Then from your Bank or Credit Card or whatever is linked with PayPal, as they'll deduct the same amount from said linked payment

[mental mason]

oh ight ty

[limpid moth]

Hey so I just went interchange night time and rushed office on spawn, the tech spawn in IDEA, and killa was standing right next to office and killed me. Is this a bug? Did they change Killa's spawn?

[jaunty pecan]

So i got a problem with the game after last update.... I get sound bugs en frame lags alot, when i zoom in or shoot my game just freeze's up. I did not have this problem before.... Maybe anyone got a solution

[tender shard]

click the blue checkbox at the bottom

[finite raft]

Yo, I never had problems naming myself "Pischki" in Tarkov, has no other meaning and has been fine for many years on Tarkov and every other game, why is it now that my nickname is apparently "invalid"?

[slim spruce]

Is the blue check box selected in the middle bottom of the screen?

[slim spruce]

Could be blacklisted for several reasons. No way to know.

[vivid briar]

hey i bought tarkov standard and i got the e-mail how do i download the game from here? i tjust says: you will get a digital version prior to release

[slim spruce]

You download the launcher on the website on your profile page here: https://www.escapefromtarkov.com/profile

[ruby parrot]

When I load into a raid my audio turns to shit and sounds like im playing this game with 30 year old headphones and the audio is all robot like. But its only on tarkov... anyone know a fix for it?

[vivid briar]

thanks ive actually got it sorted now 🙂

[lusty estuary]

Hey! When I try to login to the website I get stuck on the CAPTCHA reloading every time I press verify. Anyone know how to fix this?

[slim spruce]

Go to your time settings in windows, turn off auto sync and then re-enable it. Try again on the website.

Refresh before trying again.

[lusty estuary]

Didn't work! Tried two different browsers and refreshed/closed/opened etc.

[slim spruce]

Disable your antivirus software. This is the other usual cause.

[lusty estuary]

That worked! Thanks a lot, bro!

[slim spruce]

👍

[vivid briar]

will escape from tarkov team gonna sport geforce now or not?

[slim spruce]

The streaming service? Probably never.

[night path]

Been trying to play Tarkov for a while, but every time I load into a map the game crashes, and freeze both my google chrome and discord so I'll have to restart both applications before being able to use them again. I've tried checking for game files integrity but that's about it.

Stopped playing Tarkov for a couple of days, never had these problems prior.

[slim spruce]

RAM size?

Also, I've had people reinstall their graphics driver with a clean install to fix that problem.

[night path]

I'll try and re-install/update drivers. I've got 16gb of ram, but usually it's never been an inssue.

[slim spruce]

You could increase page file on an SSD

16GB might not be enough

[night path]

It's currently on my SSD already.

[slim spruce]

Ok

[night path]

I'll try and reinstall my drivers, and I'll let you know 🙂

[night path]

Game still crashes and freezes everything.

[slim spruce]

How much page file do you have?

[night path]

How would I go around to check that.

[slim spruce]

https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
I'd change it to manual 8000 min and 15000 max

[night path]

Before I make any changes, what would this do to pc. Obviously I know it aint not harm, just curious.

[slim spruce]

Page file is space on your drive that is used as RAM

It could help your issue which is probably RAM related, if it's not the game.

[hushed whale]

I can't launch the game nor, Can I go the the tarkov forums

[slim spruce]

If verifying integrity of the game files doesn't fix this (in the launcher, top right) can you try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" ? Not repair, uninstall and reinstall from microsoft website.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

x64: vc_redist.x64.exe on that page

[hushed whale]

and when it does load i get this

[slim spruce]

Hmm

If this isn't a network problem it's with c++

[slim spruce]

There's some region issues with the website now.

[hushed whale]

😦

[slim spruce]

Try the above steps for your launcher.

The game should work even though the website doesn't for you.

[hushed whale]

okay 😗

[solar adder]

does putting my game from my hard drive to ssd help with load times?

[slim spruce]

Putting it on an SSD will improve load times, most probably yes.

[hushed whale]

yes it does

[slim spruce]

Copy paste the game folder to your SSD, change or delete the name of the folder where it currently is, on your HDD, and use the launcher to point to the SSD folder as an existing install.

It will scan it, let it do its thing.

[solar adder]

ok thanks

do i copy the launcher as well or does that not matter @slim spruce

[slim spruce]

Launcher can stay on C, no problems

[solar adder]

ok

[slim spruce]

If you move that you will have issues though.

[hushed whale]

@slim spruce it didn’t work it’s the same error message for the launcher 😦

[slim spruce]

Reboot your modem and router

[hushed whale]

I have done that

[slim spruce]

are you on wifi or wired?

[slim spruce]

Also, reinstalling the C++ redistro might fix this. Make sure you try that.

[misty surge]

@slim spruce so i found out the actual fix to my problem which i can dm you the instructions for but its a more complicated then it realistically should be

[slim spruce]

Sure dm me

[vernal hull]

What is this error

[slim spruce]

Got reshade or something else that changes colors or handles sound oddly?

Some common causes of this are:
Reshade
VMWare
Hyper-V
Old GeForce Experience versions

If you have none of those running try an integrity check of the game in the launcher.

Virtual machines are also flagged.

[vernal hull]

Oh yeah

Im a using VM

[hushed whale]

@slim spruce which redistro packages?

[slim spruce]

just the one named "Microsoft Visual C++ 2015-2019 Redistrutable (x64)"

uninstall. reboot

then download it and install from here https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

x64: vc_redist.x64.exe

[dire tree]

i got locked out of my tarkov for 24 hourrs is there any way i can fix this

[hushed whale]

@slim spruce still didnt work im getting the error

[slim spruce]

Already checked integrity of game files?

[hushed whale]

yes

[slim spruce]

And the website doesn't load?

[hushed whale]

the main website doesd

but thew forum doesnt

[slim spruce]

Do you have access to a VPN by chance?

[hushed whale]

@slim spruce so the forum does work on a vpn

[slim spruce]

Ok great. Does the game launch properly?

[hushed whale]

unfortunately it doesn't

im still getting the same error message

@slim spruce

[slim spruce]

hmm

[slim spruce]

When did this start, exactly?

And which antivirus do you have?

[hushed whale]

i have window's defender

all stock windows

[slim spruce]

Can you add the launcher and game folder to the exclusions?

And also, when did this start?

[hushed whale]

this started 2 days ago

and will add all together now if thats was your asking

@slim spruce

[slim spruce]

This is probably related to the server issues in the NE USA

[hushed whale]

also I am na east

[slim spruce]

I would suggest sending in a bug report about this, copy paste the text of the error to the bug report.

[hushed whale]

I've sent the bug report back to BSG where do you assume there will be contacting me on? Via email or will they just try to fix my problem with out notifying. Sorry i'm unfamiliar with this sort of bug reporting thing, never had to doing it.

[slim spruce]

There's a bug report feature in the launcher, you will get a reply notification in your email that links you to the eft support page where the tickets are located.

[warm gate]

hello tarkov community question here, what is the most expensive item to sell to traders besides bitcoin?

[slim spruce]

For what purpose?

[warm gate]

@slim spruce was thinking about selling black keycard by flea barter trades since the fee is 2 to 3 mil

[slim spruce]

GPUs are probably number 2

That or Thicc, if it's worth that

[pure oriole]

Game just closed and wont re open any ideas? Edit: I used the integrity file check and it repaired the issue.

[hushed whale]

im sad i cant play my favorite game 😦

[slim spruce]

See battleye's tips for this if a reboot doesn't fix it: https://www.battleye.com/support/faq/

[zenith kraken]

hello i got a problem downloading the latest update its just stock at 97% and a forever 9 mins left

[boreal hamlet]

does anybody got AMD RADEON 5700 XT i need help optimizing

im only getting 60fps and my cpu amd ryzen 7 1700x.

[hushed whale]

@slim spruce My buddy fixed it there are no guides or any accurate information on this issue, The fix was downloading a System.ValueTuple dll and manually dragging it in to the C:\Windows\Microsoft.NET\assembly\GAC_MSIL\System.ValueTuple\ (directory)

[slim spruce]

interesting

[quiet drum]

I was trying to kit out my mpx w some parts I already had and noticed the tan RBG doesnt go on the same rail that the black RVG does. Is this a bug, or is there a really obscure reason as to why this exists

[slim spruce]

Could be a bug. Send in a bug report to be sure.

[quiet drum]

where would I do that?

[slim spruce]

In the launcher, top right on your name > report bug

[amber vigil]

hey I've been trying almost every way to get onto the Tarkov website to buy the game, and i just get a blank white screen or a blank grey screen. Dose anyone know how to fix this?

@slim spruce

[slim spruce]

Can you try a VPN? Some places have an outage regarding the website.

[amber vigil]

I'm going to have to look for a VPN, but thank you for responding and letting me know about the outage

[vivid briar]

scav?

[slim spruce]

yeah

[vivid briar]

someone else shot him oof

Anyone here use open back headphones? Im looking to upgrade my Arctis 5's to the Philips SHP9500 and wanted some opinions on open vs closed back especially in tarkov or other games that are sound dependent

[limber halo]

I cant access the forums or main site either. But I also sent a email to support and they emailed me back that way. Im in the NE US as well

[winged lotus]

does anyone know how to fix discord overlay in game, tarkov is the only game I've been having problems with it on

[frozen forum]

It's not working anymore

[flat halo]

hey anyone know how to get verified? my buddy is having trouble

[frozen forum]

Verified for what?

[flat halo]

the discord for the lfg channels

he said he had to go online and do some stuff on the forums, but that was hours ago

[slim spruce]

You need the PMC role to use the LFG channels.

You should get it automatically when you join.

[flat halo]

how does he get it though?

[slim spruce]

What's his name?

[flat halo]

kaviolarah

[slim spruce]

@flat halo He has the PMC role. If he has verified with his phone on the discord he should be able to use the channels.

[flat halo]

ok

what do you mean by verified with phone?

[slim spruce]

You have to have a verified phone number on your discord account to talk in this discord.

[flat halo]

ah, he has

turns out, works great when hes looking at the right discord

[pure otter]

HOW TF does tarkov kick me out of game, I try and reconnect then my bud says i insta die and it marked me as AWOL

hey bsg if your active, id like to know what caused this and if needed proof ill show yall. I get its still in beta but atleast like help your community out. I emailed yall constantly and nothing. Whats the deal with community support if there isnt a support

[glossy pewter]

stop crying its a beta what can do BSG when u have bad internet... U said your frinds havnt a problem

[acoustic rivet]

I thought that loosing karma for killing raiders was removed? Killed 3 raiders, one scav who aggro'd on me(which I should have lost karma for) and then one who shot me first, then lost .08 karma. Am I missing something?

[gritty vine]

Nikita, consider putting names on scavs or putting some kind of a rating system aside from the karma system. It doesnt work. There are people that still want to be pieces of shit due to the anonymity. There has got to be a way to make people who kill friendlies on PMC or scav alike have some sort of designation. Either, when you target them or when you party up. It should be known. The way the system is set up now it breeds bullshit activity.

[unkempt forge]

i9 10900K, ASUS ROG RTX 3090, 64GB DDR4 3600MHz.
Getting ~40FPS on Customs. Had a break for about 3 weeks and was getting 80-150 FPS before. All other games are still getting high FPS as before. Any ideas would be appreciated

[bitter igloo]

This is community suupport

no BSG activity here

You can check pins

[frozen forum]

What's your FOV, PostFX and graphic settings? The more FOV you've = less FPS. The next most logic thing to do, would be to re-check your settings as some updates might change what settings are best to use for said game. Also, you can check if anything critically changed regarding your power settings for your PC, within the NVIDIA Control Panel and the CPU priority for this game.

[still sigil]

i have some tech issues i have an ds60 corsair headset but when i shoot for longer periuods it just lowers the sound or goes straight to earrape it only does it in tarkov help....

i have a recording of it aswell

[frozen forum]

That headset does not exist when googling it. The video would be more helpful indeed.

[still sigil]

hs60 sorry

wtf is this @frozen forum

why does it do that fucking awfull earrape when i shoot

@frozen forum thats the video btw

[frozen forum]

Hm, that's weird indeed. The only thing I'd suggest trying, is to delete the shared.ini file in your Documents\Escape from Tarkov location. Keep in mind, that this will reset your keybinds, audio and PostFX settings. So if you want to keep that, make a backup of the file first, then delete it and see if that worked. Also, could you test it with another headset if possible? Even though I doubt it's that, but who knows.

[shut prairie]

anyone been getting that recent error that makes ur close the game

[white copper]

Anyone good with OBS ? im trying understand how set up the donate thing and pop ups when someone followers 😄

[frozen forum]

Probably best to look on Streamlabs or simply google it, there are enough well explained tutorials for that, you need widgets in order to make it work.

[acoustic rivet]

I thought that loosing karma for killing raiders was removed? Killed 3 raiders, one scav who aggro'd on me(which I should have lost karma for) and then one who shot me first, then lost .08 karma. Am I missing something?

[devout prawn]

Whats wrong with servers rn? Game is downloading very slow

[frozen forum]

Try this: #community-support message

[vivid briar]

How long does tarkov technical support take to answer you?
I have been hacked

[slim spruce]

with the email it shouldn't be more than a couple days

[vivid briar]

and at the battle state web page?

[slim spruce]

Usually they get back to me within a day on the website tickets

[vivid briar]

thank you bro

If the hacker sold all my inventory and they check that is true they will give me all what he sold?

[slim spruce]

We don't have a policy to return items, unfortunately.

[vivid briar]

So no? there isnt any possibility?

[slim spruce]

If you lose your container you can reset your account to get it back.

I'd suggest getting 2 step verification on your account as soon as possible and also putting it on your email. How did you get hijacked?

[frail sequoia]

Hey guys, my computer keeps freezing and bluescreening after cca ~5 minutes of being frozen. This most often happens while I play Tarkov. My rig isn't amazing but it's absolutely capale of running tarkov on recomended settngs according to sys requirements lab. I feel like it's because of battle eye but I'm not sure, as it's happened before while battle eye was booting. Any suggestions?

[slim spruce]

Specs?

[vivid briar]

I dont know how but they fcked my account now i need to start from 0 because now i havent nothing

[frail sequoia]

Nvidia GeForce GTX 1660 Ti (laptop model), i7 2,6-4,2 Mh boost, 12 gig ram, anything else I'm missing?

[slim spruce]

I'd reinstall windows on my main pc as it might be infected with something. Backup data onto an external hard drive of course.

[slim spruce]

i7 2000 generation?

[frail sequoia]

i7-9750H

[slim spruce]

ok good

The cause is probably RAM limits on your system. I'd try putting virtual memory/page file onto an SSD at 8000 min and 15000 max.

https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

make sure there's only 1 page file

[frail sequoia]

I also have a mostly clean windows install after tarkov deleted my files (long story). I'll look into it, haven't heard of this before

[slim spruce]

12GB of ram is not enough for high quality gaming unfortunately

16GB is sometimes not enough

[frail sequoia]

Ram is expensive sadly 😦

Scratch that, I thought I had 8+4, I have 2x8 gig ram

[slim spruce]

I'd still do the page file

[frail sequoia]

Can't hurt to try, right?

[slim spruce]

I'd try it 100%.

This helps many people with crashing issues.

[frail sequoia]

I'll drop by if the issue keeps happening for sure lol I'll test it later and throughout the week, currently have an exam to study for. Thanks for your time. 🙂

[smoky leaf]

why is the performance in reserve so bad?

[tired sierra]

what is the document case good for, why everyone bring it with them?

what can u stash inside?

[vale onyx]

from the wiki

[unreal storm]

they website escapefromtarkov.com is nnot working and cannot download the game.

[slim spruce]

There's an outage for some regions. Can you try a VPN?

[unreal storm]

na est?

any idea when it'll get fixed or if they are working on it?

[slim spruce]

They know about it, not much more info

[unreal storm]

ok cool

thanks for the info.

[karmic olive]

Can someone help me my game crashes always about 2 minutes into an online raid, offline works fine. I tried everything in this list already, so I don´t know what to do anymore

[slim spruce]

@karmic olive unity crash? And RAM size?

[karmic olive]

the only error i get is in the event viewer and 16gb

[slim spruce]

This is most likely due to a lack of RAM. Increasing page file manually might help but you may need to upgrade your modules or play at a lower resolution and quality.

For some people 16GB is not enough

Especially if you play at 1440p

[karmic olive]

allready did that, played for over 2 months with 16gb with no problems, the performance is good.

[slim spruce]

Is your page file on one drive, and is it an SSD?

[karmic olive]

My game runs around 40-60 fps with a mix of low to high settings

[karmic olive]

yea

[slim spruce]

@karmic olive What is the error in event viewer? Make sure there's no personal info.

[karmic olive]

I´m not sure there is any personal info in the codes

[slim spruce]

hmm. Can you reinstall your graphics driver in a clean install? If you already did a clean install, can you try the nvidia studio drivers, which are more stable.

[karmic olive]

Allready did that, now that I think about it I think you gave me the tip a few days ago. I downloaded the most stable driver for my AMD card and did a clean install with DDU no luck. Its alwys around 2 minutes thats so strange. I can play a whole game on reserve with bots and have a single lag, but 2 minutes online and BAM

[slim spruce]

I would suggest sending in a bug report at this point.

[karmic olive]

I did this morhing, but from all the posts of poeple having the same problem and not getting answered I suppose its not going anywhere, I even sent the list as to not having to deal with the basic stuff.

[devout prawn]

Fix this dog shit game Tagilla is broken he took 31 rounds of AP wtf

[simple sapphire]

if you get stuck on "Awaiting session start" when scaving in (been like that for 10 minutes), is restarting the game the only option?

[slim spruce]

ALT F4 and rejoin. You're probably in the raid already by like 1-2 minutes of that

[simple sapphire]

good idea, trying that

[tight prawn]

Hey, just got home from work and was going to play a bit, but as I often do, I didn't check if caps lock was enabled and typed the password incorrectly.
Previously this sent me on a 2 min wait to log in again, but this time it went straight to 1 HOUR. Is there any way to enable authenticator or something else because this is excessive

[median ruin]

Nope, just have to wait

[slim spruce]

Got to wait an hour. Sorry.

[vivid briar]

how make tarkov use more cpu, ram and gpu

[slim spruce]

If you really need it to, use supersampling

like 2x

That will render the game at 2x resolution and downscale it, making it sharper

it will use 2x the resources, though

Otherwise, the game still needs optimization.

[vivid briar]

i turned on ssr and hbao to get my gpu usage up a bit so i could run the game better will try super sampling

[mossy nacelle]

Hi, I'm sure this question has been asked but why there is a 30 mins delay when sending auth / validation emails? I'm not able to even buy this game...

[slim spruce]

Did you get the emails?

[mossy nacelle]

yes, 30 minutes later

[slim spruce]

Good. There is a problem of never getting them at all. At least it's not that problem.

[mossy nacelle]

I'm literally not able to even purchase the game

[slim spruce]

Is the code expired before you can use it?

[mossy nacelle]

Yes.

Well, it tries to auth me again... I guess even the website is timedout

[slim spruce]

The website is not loading?

[mossy nacelle]

No. It is actually reloading instead of accepting my code... I guess it is because the code gets expired

I should get the auth email in max 60 seconds.

[slim spruce]

Are you refreshing in your email or just waiting on a sync from your phone?

[mossy nacelle]

I'm checking on my email on my phone and also straight on my email server. Any other email gets to me instantly...

[pale heath]

does anyone have the keys for diesise history?

[spring kraken]

Hey guys, so i'm soon upgrading to 16 GB of RAM and a Ryzen 5 5600x but i'm gonna have to stay with a 1060 3GB for a few months as i'm still working on getting a 30 series GPU. But mean while, a Ryzen 5 5600x, 16GB RAM and 1060 3GB will be my specs, will all maps run over 60 fps with no drops? (I play on low settings usually)

[mossy nacelle]

Fixed. Somehow, I got the email instantly and I change to Google auth. Hopefully no more waiting for emails. Cheers...

[slim spruce]

Ok good

[simple bluff]

i upgraded to the highest version of the game and i didnt get most of the stuff the says i will get pleas any help

[slim spruce]

Look for messages from System

ingame

[tranquil trellis]

real quick question. does anyone know if they ever plan to add a way to know what you got hit by and how much damage it did to you for offline or scavs? i can understand it's the healing menu for an online raid but i was just wondering if they planned to add a diffrient menu that gives details of what you were hit by and if that was healed and if another bullet hit you after it was healed and tells you what killed you and did the most damage. do they plan to add a new menu for damage indication that isn't relied and cucked by the healing menu? because the healing menu doesn't show bullets that hit you if you fully healed after that bullet same with if i was shot in the leg and fully healed my leg that bullet wouldn't be showed in the damage indication on end of raid.

[simple bluff]

@slim spruce i did but only give me some stuff not everything

[slim spruce]

What did you not get?

The gamma should be automatically upgraded, not in the message

[simple bluff]

like 5000000 rubis didint get the food most of the gun didnt give me

[slim spruce]

I would like that for scav, not sure why it's not done unless they think it doesn't matter, which it sort of doesn't, I guess.

[tranquil trellis]

@simple bluff i was an alpha player then upgraded. some rewards are shared throughout all of them

[simple bluff]

and the army

[slim spruce]

This is true

[simple bluff]

what nu mean

[tranquil trellis]

@simple bluff if you buy all of them the only things you will get that isn't duplicated rewards like money is the guns they come with or even meds and ammo

[slim spruce]

Some of the items you get with EOD are also given to you at the start of a wipe with standard account. You don't get those again.

[simple bluff]

still didnt undrstant

[mossy nacelle]

So I was able to buy the game and download the launcher. I also change to Google Auth. Now as I log in I again need to wait for the email auth code, which is not coming again... But if I request a password reset I get the email in an instant

[slim spruce]

You just get what is extra to EOD.

[simple bluff]

oh i seenow

[tranquil trellis]

edge of darkness doesn't give you all of the rewards. so in a way the game is alittle pay to win because people who have everything start with more gear. but in a reality if your a bad player this increase in gear doesn't mean shit xD

[slim spruce]

You only need the auth code once for the launcher.

They could be slow today.

[mossy nacelle]

ok

[simple bluff]

but they didnt say that when i upgraded

[tranquil trellis]

@slim spruce as for what i was saying in gen about the damage and health healing after raid. i find it anoyying af to not know what hit me if i fully heal after a gunfight. not to mention i get shot from out of nowhere sometimes and survive and fully heal not knowing what i got shot by.

[slim spruce]

Oh I get it. When you heal ingame that damage is deleted from the end of raid damage screen.

That might be a technical limitation.

[tranquil trellis]

if there going towards realistic i can understand. but if that's the case why give exact ammo used?

like if i was getting shot at how da hell do i know it's ap or fmj. if i'm shot i should be shot and not know. for example i should be able to tell if it was a smal caliber medium caliber large caliber birdshot or darts.

[slim spruce]

Well if the ammo is still in you, at an autopsy you could see what it was

[tranquil trellis]

@slim spruce that leaves me with a better point of view tbh. ap zips right through you. so how could they tell? fmj and ap have a chance to zip right through but then armour can stop or slow down bullets meaning fragments should be left behind. but how do you tell a bullet from another bullet just from fragments?

[slim spruce]

[tranquil trellis]

this game is going in the right direction but in russian logic. if they had a realistic doctor giving them tips about how to determon what bullet is what then it'd be way cool not knowing what i died to. only way i should know is if it was a small bullet or bb's or even a massive fucking bullet that sends a shockwave through my body with me some how surving xD. bullets don't even feel like they have any weight to them. for example. if i was running at a gun on painkillers bullets don't slow me down. but in reality getting shot should slow you down alittle bit or even dead stop. tell me you can run at a guy full sprint and keep running when a guy mag dumps you with tracers xD

yes there's weight to bullets when firing but not getting hit by them.

also when is game overlay gonna be fixed xD

[slim spruce]

When you're shot you get your stamina lowered, so you can't run as much sometimes.

If you get mag dumped with armor you lose all stamina

[tranquil trellis]

but then why not just lower the speed which your running aswell?

[slim spruce]

I hope there's falling over in the future also.

[tranquil trellis]

same tbh

[slim spruce]

like if you get hit with a 7.62x54r you might fall over

[tranquil trellis]

can't wait for the DayZ downing system

blood bags might have a use for once

[graceful chasm]

hi soo i have a pc that i wanted upgrade soon and my budget is around 300 dollars, i got told to upgrade my ram but and he did not specify what mhz or cl i should pick & i did not want to make a bottle neck with picking to good ram for my pc if u can?

heres my specs

CPU:
Ryzen 5 2600 overclocked to 4 ghz

GPU:
Asus geforce gtx 1060 oc

Ram:
hyperx 8x2 GB 2666mhz cl 16

[tranquil trellis]

@graceful chasm your computer mother board should tell you what kind of ram you can have just by looking at it.

not an expert though

[graceful chasm]

i already know what ram i have

[tranquil trellis]

can i dm you? i want to talk about specifics

[graceful chasm]

sure

[white quartz]

I've scrolled through and seen some similar issues but not quite the same.

My duo partner has been having issues on reserve and interchange where as soon as I get to the countdown screen his game crashes and is unable to join even after force closing the game.
Tried Uninstalling and the issue went away for a few hours and came back. Any ideas or extra information I could provide to maybe help him find a fix?

[lean ermine]

Heyo, I'm really interested in buying this game but cannot load onto the website for some reason. All it does is load. Tried restarting my router and it didn't work. Tried changing browsers and that didn't work either. I also don't have a VPN.

[slim spruce]

@white quartz This is a somewhat uncommon new problem, usually it's RAM related. I'd suggest increasing page file to 8000 min and 15000 max on an SSD. https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[slim spruce]

This is an ISP issue in some regions and we don't have much more info. Usually the only fix at the moment is using a VPN.

[lean ermine]

RIP

[white quartz]

I will have him try that or drive an hour to help him with an upgrade. Thanks for the reply hopefully the raids will be back in full force soon.

[slim spruce]

make sure there's only 1 page file

like only one drive has it

[white quartz]

Noted

[pale viper]

am i missing something? gunsmith 9

nvm wrong dust cover

[normal crystal]

Hey so about every 3/4 raids I try to load into the game crashes and makes all my screens go black, sometimes resulting in blue screens of death, I have triple checked that all my drivers are updated. Does anyone know a fix?

[mortal summit]

I guess if the only way around it for the time being is a VPN, is VPN discussion off limits here for free purposes?

[formal dagger]

Nop, you're good to talk about VPNs

[glacial haven]

Is the BSG website down?

[frigid helm]

Hello, anyone could assist me with gunsmith part 12? i swear im doing exactly what i should but cant give it to him

https://gyazo.com/a41f952433b14abbba0a16109280a6a9

[dry kettle]

Is website down?

[frozen forum]

You've the wrong AFG grip, needs to be olive dark or smth like that.

@dry kettle @glacial haven #community-support message

@normal crystal For the crashes: #community-support message

for the BSODs: #community-support message (.dmp file phrase)

[dry kettle]

Bruh wtf I don’t have a vpn

[frozen forum]

There are enough free and good VPNs

[glacial haven]

thank you

[frozen forum]

ProtonVPN for example

[glacial haven]

just cancel one

like the sub

[dry kettle]

K

[frozen forum]

If you don't want to use a VPN, you can try to use Google's or Cloudflare's DNS to see if that does the trick for you.

[dry kettle]

How do u change the dns on google

[frozen forum]

https://i.imgur.com/I4Z0byz.png

[dry kettle]

Will there be a website fix coming soon though? @frozen forum

[frozen forum]

I'd assume so, but I'm not part of the team so I wouldn't know

[dry kettle]

Ight

[earnest vine]

So i've tried loading into a game with no success, just keeps telling me server connection lost, squadmate still does not see me in game, I am only able to load in for maybe 5 secs, with no ability to move, then boots out

[vivid briar]

so who we contact about cheaters?

[frozen forum]

No one, you can only report them in the death screen via the red triangle. But if you're talking about getting dmed by someone selling cheats for Tarkov, use #discord-mod-mail

[vivid briar]

nah i was tryna show a clip and report someone.

just got LASERED from across lumber in woods and died.

[slim spruce]

The only way to report cheaters is ingame at the moment.

[vivid briar]

friiiiiickkkkk man

dude said he had an sks with a reap and were literally 150meters or more and he didnt miss a shot on me. died in like 3 seconds.

[blazing spade]

can someone help me with my launcher, there is this graphics bug and it is always there when ever i open the game

[fallow nebula]

alright every time i aim down my scope my game crashes, any help on this

[slim spruce]

what shows in the game?

[blazing spade]

nothing it is fine

[slim spruce]

How about clearing the cache in the launcher? Top right on your name > clear cache.

[blazing spade]

i did that and i checked game files

[slim spruce]

Any similar problems in other programs or games?

If not, I'd suggest reinstalling the launcher. Make sure you can access the website first to download it again.

[deft prism]

I was wondering if anyone knew how to fix a bug within tarkov with right click being ads there is a delay i changed it to another key and no delay im having no issue in the tarkov menu but only with ads and outside of tarkov no delay with right click i also overrided high dpi scaling behavior and no fix

[slim spruce]

The last person I helped with this had the issue fixed by resetting the keybinds. You might have a wrong setting like "release" set for a key.

ADS should be "press"

[deft prism]

@slim spruce thanks I’ll try it out when I’m back on later and let you know

[vivid briar]

@slim sprucecan you check who just left our party? it is lfg 2 customs

[slim spruce]

If it's a TK please send proof to #discord-mod-mail

[vivid briar]

i dont have proof because overlay isnt shown in discord. Can you tell me his nick i want to ask him if he can bring stuff

[somber fern]

i just lost over 300 rounds of Bp in 2 raid with the Fuck

[hexed fractal]

I pray to god weapon jamming is taken out of the game

[deft prism]

@slim spruce it worked thx

[slim spruce]

ok great. Have fun!

[drowsy narwhal]

I keep having issues with connecting to a raid, every time I try to connect I get a connection error message, even after I match. I end up having to leave the raid, but I still have my stuff, any fixes?

[slim spruce]

Just connection lost or something else?

[drowsy narwhal]

give me a sec imma check the exact message

"Server connection lost"

[slim spruce]

The behavior of this error combined with still having your stuff points to server side issues or maintenance. I'd try checking integrity of game files in the launcher.

[drowsy narwhal]

Didn't work 😦

[slim spruce]

Change your server selection in the launcher temporarily.

[drowsy narwhal]

I changed to the London server I normally play on nae servers, I got the farthest I've ever gotten in the connection phase reaching "awaiting session start"

[slim spruce]

That usually means you're already in the raid. ALT F4 and rejoin.

That's another issue, long time bug

[drowsy narwhal]

how long should I have to wait for my game to un-fuck itself

[earnest light]

Been swapping servers for two days, spent countless hours loading up scavs to see if I can even play, and haven’t played at all. Very cool that I also just upgraded

[slim spruce]

What is your region?

[drowsy narwhal]

Nae

[slim spruce]

Please submit a bug report about this.

In the launcher.

[drowsy narwhal]

ok, thank you

[lusty spruce]

website not working?

[slim spruce]

ISP issues for some regions. Can you try a VPN?

[craggy roost]

i find vpn to Russia works for the website

[quiet spruce]

Looking for someone to play Tarkov with No sweats and no trash mics Looking for someone thats chill

[slim spruce]

#pvp-lfg

[tranquil reef]

Is there any way to solve a RAM memory leak? it seems like my friend is having it, he couldnt start his game for about a month or so, everytime he does it the game just crashes his entire game into a blue screen... Already reinstalled the game and did the "Clear Cache" or "Verify Cache" thing

[crystal arrow]

i need help, my bsg launcher does not work, ive tried everything from restarting to disabling antivirus and pretty much anything you can think of. i opened event viewer and this is the error I get
Application: BsgLauncher.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at CefSharp.Cef.EnableHighDPISupport()
at Eft.Launcher.Gui.Wpf.App.Main(System.String[])
with error id 1026.
I also get a KERNELBASE.dll error with error id 1000. I saw one reddit post with a guy who had the exact same issue and he couldn't find an answer. Is there anyone out there who can help?

[frozen forum]

Try to run the command sfc /scannow via CMD and reinstall C++. So uninstall it and then install it again with the following link https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

[crystal arrow]

lol i already ran that command but i'll try to reinstall c++ real quick

@frozen forum LETS GO it worked thanks bro, i've been working on this for like an hour.

[brazen plover]

Hi, I'm from India, and I purchased this game about two months ago. Until the last two weeks, my friends and I were able to play the game on Singapore servers with an average ping of 70-80, which was very playable.

The ping for the servers has been extremely high (200+) for the past two weeks. I thought it was my Internet connection issue, but we tried four other ISPs and mobile networks and got the same ping of about 200+.

Most community players from India are experiencing a similar issue, and they are paying for additional software to reduce ping (which I am not sure is legal/ethical).

I'm looking forward to hearing from you. Thanks

[frozen forum]

Nothing the community can do about it, you'd need to open a support ticket via the launcher and report this problem.

[vivid briar]

my game has been working great but yesterday it just startet to freak out and get like 10 fps from when in a lobby to a game. any ideas?

[brazen plover]

Okay thanks, I've opened a ticket for it 😄

[brisk forum]

Help me i bought tarkov yesterday bank took my money already and stil dont have it on my profile???

[cursive cloak]

Does somebody know when you get textile part 1 and 2. Like after what task

[frozen forum]

Lvl 40/42 and need to finish Sew it good - Part 4

[sturdy flax]

Okay so, my girlfriend has the default version of Tarkov. I want to buy her an upgrade to "Edge of Darkness" for her birthday. How do I do that?

Is it possible, without logging in to her account?

[frozen forum]

Not possible, no, only gifting the full game is possible

[sturdy flax]

And buying her the full game is more expensive than the upgrade, I presume?

[frozen forum]

When upgrading, you pay the difference between the two versions

[sturdy flax]

Better hack into her account then lelele (I'm joking)

(I know her password, don't need to hack her)

[frozen forum]

Probably the best option then

[sturdy flax]

Also another question: What happens to her current progress when I buy her the upgrade?

[frozen forum]

Nothing, everything will stay the same, she'll just receive with what the edition comes with, not what she already has

[sturdy flax]

Aight thanks man

[frail sequoia]

Tarkov is still causing frequent bluescreen crashes and freezes in game and in menus. My specs are good enough to run the game and I even tried the virtual memory trick. I'll add a picture of my system performance as seen at the moment of the crash. Note the SSD usage spiking up to 100%, memory usage going all the way up to 26,5/28,8 gigs, ethernet spiking to 100% and GPU and CPU suddenly plummeting to 0.
All of this following a fresh repair of windows and install of tarkov and drivers.

Also, I managed to catch the bluescreen error message this time, it's listed as "Unexpected store exception"

[graceful chasm]

hi soo im about to buy some new rams and i wanted to know if this is good for my system or should i get 3800mhz instead
https://www.pricerunner.dk/pl/38-5029450/RAM/G.Skill-Trident-Z-Neo-RGB-DDR4-3600MHz-2x16GB-(F4-3600C16D-32GTZNC)-Sammenlign-Priser

CPU:
Ryzen 5 2600 Overclocked to 4ghz with a NZXT KRAKEN COOLER

GPU:
ASUS GTX 1060 OC 6gb and i have overclocked that a litte while i benchmarked it

RAM;
Hyperx Fury 8x2 GB 2666mhz CL16

Motherboard Asus rog b450-f gaming

[frozen forum]

Your mobo doesn't support 3800mhz, so max mhz you can buy is 3600

[spice quartz]

is the event still up?

[fierce cove]

guys what am i missing?

[pure cloud]

Im trying to re-download Tarkov but keep getting this "The process cannot access the file 'C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.11.2.13771.bsgp.mcd' because it is being used by another process" anyone know what it means ?

[frozen forum]

#community-support message

@fierce cove https://escapefromtarkov.fandom.com/wiki/Chemical_-_Part_1

[fierce cove]

ty

[copper moss]

hi everyone 🙂 ... i cant log in via launcher. websites service is working fine for me. on launcher log in i receive an error "Error on Post | https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=12.9.0.1521. | Status code: Forbidden"

Pls help 🙂

[silent bane]

Is there a known bug for the hideout not loading? I've been reading it was paired with the awaiting session start bug? I can't get my hideout to load in from the main menu screen no matter what I do.

[lone pine]

Having an issue with Server connection lost every time i load into a raid right at the start
I have tried

• Increasing Vram
• Using a vpn
• using different regions
• turning on automatic ram cleaner
• lowering tarkov settings
• diffrent version of windows
  Im wondering if anyone has a solution to this, Thanks

i have 16gb of vram

[frozen forum]

Are you login from the country where you've purchased the game from? If so, try to login with a VPN

[vivid briar]

hey hey im tryina install tarkov into a specific folder but it just says incorrect installation path could i get some help

[frozen forum]

Are you trying to install it into the launchers folder?

[dark whale]

Silly question, but have you cleaned out your PC recently?

[frail sequoia]

Yes, it is otherwise working perfectly fine,and averaging out at around 70 degrees on gpu

[vivid briar]

Sorry my discord wasn't working there but yeah I'm trying to do that @frozen forum

So I should make another folder for it then right

Okay that fixed it thank you so much

[frozen forum]

You can't install the game where the installer is, that's why

[vivid briar]

Alright thanks for that

im also trying to change the temp directory from one drive to another but this comes up

[frozen forum]

Start the launcher with admin rights

[vivid briar]

okay

same things happening

[frozen forum]

Then you need to make sure you've full admin rights for your drive(s) or that specific location as it's due to missing admin rights

[vivid briar]

right

[frozen forum]

Task Manager isn't the best "tool" to monitor usage, it tends to show inaccurate data. But this sounds like one of your components is either overheating / faulty or it can't allocate the power needed for certain parts. Also, are you sure it's actually using your GPU and not the integrated graphics? You can also manually give it more CPU priority via Task Manager and change certain settings in the power management section, but this will also require more power, so make sure your PSU is capable of that. I'd check if any of your parts are faulty and start with the disks > RAM > CPU > GPU > PSU.

Have you reset the virtual memory settings? Leaving it on custom settings will cause issues sooner or later, especially with only 16 GB of RAM

[copper moss]

i was able to log in from a computer 10 km away without vpn. do you think it would still help to use one for my pc?

i was able to log in yesterday from my pc too

[frozen forum]

Sounds like your IP got shadowbanned or smth like that. Use a free VPN like ProtonVPN and see if that does the trick. If so, your IP got banned for some reason

[copper moss]

what is shadowbanning a ip for?

[frozen forum]

No idea why your IP would get banned out of nowhere, but some others had the same problem and it worked to login with a VPN.

[copper moss]

ok ty alot @frozen forum

[frozen forum]

Doesn't mean it's the case yet, so just test it and see if it works with a VPN or not

[lusty spruce]

where can i download bsg launcher if the website has been unaccessable

[copper moss]

it worked

[copper moss]

i dont know how to thank you

[frozen forum]

https://prod.escapefromtarkov.com/launcher/download

@copper moss Weird, so somehow your IP got banned

[copper moss]

never used a gamingchair or something like this

[frozen forum]

Are you connected via Ethernet (wired)?

[copper moss]

yes

[frozen forum]

Do you know if you've a dynamic or static IP address

[copper moss]

its static

[frozen forum]

Ah ok yikes

Does it work when you turn off the VPN again after you've logged in with it?

[copper moss]

i will try

its not working when i turn it off

[frozen forum]

lol

[copper moss]

bsg my ass

and like i sad, no gaming chairs involved

i replugged my router. now it works. feels tarkov

[frail sequoia]

I'll reset the memory settings, though I have noticed something now - my computer is a dell laptop and its charging light has been flashing lately but after googling the pattern (2 amber flashes, 8 white) it seems like it's signaling an LCD power rail failure? I'll have to bring my computer in for a full on repair anyways it seems so... yeah...

[cunning wave]

Can someone else me with the launcher, I have an error "Error connecting to auth server. ERROR: 213" how could i fix it

[frozen forum]

What region?

[cunning wave]

NA

[stone wren]

how do I fix this its nearly every raid i get unity crashes

[frozen forum]

Sounds like a server sided issue, maybe the servers are down right now

[cunning wave]

Thank you

[crisp sand]

Yesterday it launched without problems, yet today im not able to get in, Already tried reinstalling and shit, nothing is working so far

[slim spruce]

This is the only thing you see when you launch the game?

[crisp sand]

Yes

[slim spruce]

@crisp sand Try deleting "local.ini" in my documents / escape from tarkov. That resets your display settings, which may be causing this error.

[crisp sand]

Nope, same thing

[slim spruce]

Does the website work at escapefromtarkov.com ?

[normal surge]

not for me

I cant connect to it, cant connect to PMC/SCAV runs but i can access flea market and everything else

[crisp sand]

Website works for me

[slim spruce]

Next time as soon as this pops up ALT Tab. When your tab in the windows task bar at the bottom flashes orange tab back in.

Like as soon as the pure black turns to this, ALT Tab

[crisp sand]

Meh, still nothing

[slim spruce]

Can you turn off real time protection from any antiviruses you have running?

Windows defender is bad at doing this.

It might be wise also to whitelist the game and launcher folders as well, on exclusions.

[vivid briar]

im getting this error now when I'm trying to check the integrity of the game files

try restarting

restarting what

your pc

so i hit retry then pause then restart my pc

because the last time i just hit skip it had to reinstall the entire game

should i just restart while its on the user action required screen @vivid briar

just restart your pc ¯_(ツ)_/¯

But wouldn't that interrupt the checking thing

[crisp sand]

@slim spruce Did all that but still menu is not loading, I think I'll just give up, wipe every eft file from my pc and make a clean install maybe tomorrow

[slim spruce]

Try turning off all antiviruses, like windows defender also

[vivid briar]

i just ran it as an administrator it fixed the issue but thanks for the help

[slim spruce]

ok

[proud sundial]

hey is there a problem with the tarkov website?

[scenic crane]

i keep getting kicked before i can spawn in

[slim spruce]

For some regions, yes. Try a VPN or cellular data if you can.

Seems to be an ISP issue.

@scenic crane Any specific errors?

[scenic crane]

i keep getting disconected from sever?

just sever connection lost

[slim spruce]

When did this start?

[scenic crane]

last night in my first game

[slim spruce]

Are you on a VPN?

[scenic crane]

no

[slim spruce]

Just over and over, even when you rejoin the game? And is this with multiple sessions or just this one instance?

[scenic crane]

yea i have tried closing out the game and trying to re join but i keep getting disconnected. ive tried to load into new match as pmc and scav and still get disconnected

[slim spruce]

Did you lose your items on PMC when you gave up? Or did you confirm leave?

[scenic crane]

i losed my stuff on my first match because i was unable to join back as pmc. as pmc now when i try to load in it kicks me out right before i spawn in so i dont lose my stuff. as scav i spawn in for 2 seconds and then it kicks me

[slim spruce]

The part about this happening and you not losing your stuff is either a network issue on your end or the server you're connecting to crashed.

Can you try connecting to different servers and make sure you're on wired and not wifi?

[scenic crane]

i am on wired i will try a different sever and get back to you

3 different severs same thing

[slim spruce]

Can you try rebooting your modem and router by unplugging the power for 15 seconds?

[scenic crane]

ok

[fathom oasis]

can't seem to be able to assemble this gun, any help please?

[scenic crane]

still not working

[slim spruce]

Can you disable IPV6 on your windows network adapter?

[near moth]

does any1 know how to fix this ive reinstalled the launcher about 10 times changed my game directory into different folders multiple times and nothing works

[worldly summit]

Hi! Don't know if this is the right thread for this but I just received a botmassage on Instagram about a cheatselling website. Maybe an admin wants to look into it for a takedown? I wont post the massage because people could think I want to promote it. Where can I go to report this?

[cinder mesa]

anyone else on the east coast of the u.s. having trouble reaching the official tarkov website? i can't get it to load for me no matter what device, isp or settings i use unless i use a VPN and set my location to europe.

[slim spruce]

Is the game already installed somewhere?

[near moth]

No

[slim spruce]

You need to click install and then install it onto the same drive as your launcher. Don't click to choose an existing install first.

After that you can move it to another drive.

[near moth]

i click install and i get this

[near moth]

Yea but before i had my game on my D and my launcher on C and it worked fine

[slim spruce]

Go to
C:\Users\USERNAME\AppData\Roaming\Battlestate Games\BsgLauncher and delete the file "settings" . Reboot the launcher and try again where you want it.

[near moth]

Didn't work

had this issue for a week now cant even install 🤣

[slim spruce]

First, before doing this, go to start > type create a restore point and make one. Create button.
Then go to start > type regedit and right click and open registry edit as admin.
In the bar at the very top paste this

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\EscapeFromTarkov

And on the left side find the folder key "escape from tarkov" and right click and delete that. It should already be highlighted.

Then reboot and try to install.

Make sure you install to the same drive the launcher is on, after doing this.

[near moth]

ill give it a try

[scenic crane]

now its saying game aborted try reconnecting

[slim spruce]

Try an integrity check in the launcher if you haven't already

[scenic crane]

ok i will give that a try

now its back to saying sever connection lost smh

[slim spruce]

Try submitting a bug report as this could be a server issue.

Otherwise, can you try a VPN?

This problem may be because of an ISP issue with being IPV6 only.

[scenic crane]

i disababled ipv6

[slim spruce]

Your ISP may have that overridden

Or it's a server issue on our side.

[outer hamlet]

is the website down?

[scenic crane]

and i sent a report last night and they still havent got back to me

[slim spruce]

For some regions there's an ISP issue. Can you try a VPN?

[slim spruce]

They usually reply quickly to bug reports.

[outer hamlet]

Is there any other way?

[slim spruce]

Access the website on your phone on cellular (wifi disabled)

[outer hamlet]

I know but im trying to dowlonad the launcher

[slim spruce]

You could download the launcher on your phone and then move that to your desktop

usb connection while unlocked lets you access internal data on your pc. if android look in downloads folder

[outer hamlet]

thank you

[raven agate]

im getting a crash with a 100% consistency when within render distance of kiba on interchange. re-connecting the raid results in an instant crash once again over and over again. have reinstalled the game multiple times and tried different angles of approach to the area but once kiba renders in im disconnected. currently unable to complete the task to plant camera in front of kiba due to this. anyone else getting this issue? i did not have this problem the previous wipes but it has been happaning for the whole wipe this time around.

[unkempt geyser]

when is the event ending?

[slim spruce]

RAM size?

[ancient pumice]

My mouse gets stuck on the screen during a raid

[opal shadow]

Not being able to load the website is horrible. Gifted a buddy the game and he can’t even access the website to make an account, download the launcher etc. it’s been like this for a week now

[bitter breach]

Anyone been disconnected from a game and not able to reconnect? Kinda frustrated since I killed a geared guy and just got thrown out of the match.

[lusty coral]

I have perfect connections been playing for months but now all of a sudden last two days I can’t play keep saying lost connection any help!

[slim spruce]

Can you try a VPN or cellular data?

[golden widget]

Anyone have any ideas on why the website isn't working for me? Been wanting to buy the game but the website won't load.

[plucky lake]

Can i have a chat with a mod please?

@slim spruce can you join 3 man #4 please?

[tawdry swallow]

im pissed off bro with this game haha, i made a new gun and wanted to try it out too, i load a game and got 11 ping so good internet, i load in and dc like wtf right. then i load back in and the game runs fine. as soon as someone even shoots at me or i ads the game freezes, turns black and i pop up on the u died screen like wtf

u guys have any idea what i can do to fix this or am i screwed cuz the servers are just bad haha

[runic jewel]

ok so my freind is trying to play with me but his game wont downlaod bc of the files or somethign can anyone help

[turbid sierra]

When does the shoreline event end

[civic ledge]

when i die more to glitches and bugs vs cheaters and real players lol. cheaters arent the problem. too much focus on fighting and losing vs cheats than fixing garbage audio and netcode. until next wipe

[bitter igloo]

Can you provide more context?

[wispy turtle]

anyone have any solutions 25% of tarkov items r bugged for me and causes issues with picking up stuff and putting in inventory etc

[slim spruce]

To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.

[wispy turtle]

fixed now. cheers

[thick notch]

did scav karma notifications get removed? whenever i do something in-game to change it, it doesnt tell me in the bottom right anymore

or is this a bug or did i somehow turn it off, cus id like for it to be on

[slim spruce]

Yes, no longer ingame anymore. Probably too much info during raid. It's now in the after report at the top of the screen.

It says how much + or - you got in that raid and what you did.

[thick notch]

ooh ok ig that helps

[fair egret]

hello operators a while ago my email account (the same one i bought the escape from tarkov game) was hacked so i can't log into the laucher anymore i sent an email to support but i wasn't successful can someone help me please

[unique thorn]

i bought the game a week ago and I have been getting the Unity Crash either when im loading loot or around 1-8 minutes into the raid. I've tried everything that I have found from the support and from the forums. Do you guys knows any fixes?

[slim spruce]

Specs of your system?

[unique thorn]

rtx 2080 super, AMD Ryzen 7 3700x 8 core, 16gb ram, and I have the game installed on my ssd

[vivid briar]

ive tried reconnecting like 4 times and i keep getting disconnected even when my ping is low

might just tell my friend to kill me and take my stuff

nevermind i just fucking died of starvation

[slim spruce]

Have you ever tried increasing your page file/virtual memory on an SSD?

[unique thorn]

yes, and the crash still persists

[slim spruce]

How much page file?

[unique thorn]

ive added ranging from 16,000mb to 32,000mb

[slim spruce]

The only other thing I would suggest is reinstalling your graphics driver with a clean install or using an older and more stable drive like the studio driver for nvidia.

[unique thorn]

alright thank you

[solar adder]

factory time is frozen

[slim spruce]

Yes. Doesn't move. Not a bug

[solar adder]

this is on purpose

[slim spruce]

Yeah

[solar adder]

why

[slim spruce]

Might have been too much for the engine for all the shadows everywhere

[bitter igloo]

No pretty sure this was just an undesired feature, there was barely any transition between daytime and nightime so they froze the times a long time ago

[slim spruce]

The other option.

[fallow nebula]

guys i really need help, every time i ads on maps like woods or shoreline with a scope my game crashes

[slim spruce]

What kind of crash?

[fallow nebula]

the game just closes and tells me there was an unexpected error

so far i switched from fullscreen to borderless and it so far hasn't crashed my game when i ads down a scope like the vudu

[slim spruce]

Specs of your PC?

[solar adder]

did you verify file integrity

[fallow nebula]

16GB 2400Mhz RAM

RTX 2060 SUPER, Ryzen 7 2700 at 3.4GHz

and a 500GB SSD which the game is installed on. Also, @solar adder I just reinstalled the game and before that I did the integrity check and got no errors with the game, I also did a RAM check and an sfc scan

this game never had any problems before until they updated the game recently and it has been acting like shit for no reason

it also utilizes all of my RAM and it makes no sense at all. I have ram cleaner off and use only physical cores off

Another thing to note, I also did the ram paging thing before and having it on and set to automatically did not solve anything for me

[slim spruce]

I'd have to say the RAM is not enough then if you're maxing that out. You may have to lower quality or resolution.

[fallow nebula]

@slim spruce by all of my RAM I mean 90%

[slim spruce]

Yeah it doesn't fill up to 100% on purpose, it puts some onto page file around 90%

[fallow nebula]

yeah this is bizarre because my friend who also has the same RAM amount as me and the same speed doesn't have this problem

[vivid briar]

ok what the fuck is up with EFT?
it just kicked me out of a scav run for the billionth time telling anticheat failed to connect and to restart the game then just crashing my game. and when i restart the game and try to rejoin it loads me in then blackscreens.
plus for the past while it started throttling my gpu and ram. and even after i limited the power usage on my gpu because dont want it to fucking blow up it still did the same bullshit

the game is literally taking over like 16 gigs of ram all for itself

my shit is stuck in 70% usage like wtf? since when does tarkov need 16 gigs instead of 8? do i need to manually limit the ram usage for the game?

[fallow nebula]

im reading more about it people are saying nvidia reflex fucks up your FPS

and crashes your game

[vivid briar]

i dont use that shit. all i did was update my drivers

i hate bullshit like raytracing and reflex. dont want my pc to turn into the fucking sun

[fallow nebula]

yeah the most recent update has really been pushing my RAM to its limit

[vivid briar]

i know right? and its the only game that does that

[fallow nebula]

YES

[vivid briar]

i tried it on my work rig and it was table at 40% so about 20smth gigs

[fallow nebula]

wait whats your specs?

[vivid briar]

my gaming setup is an I9 9th gen with a 3080 and 24 gigs of ram

[fallow nebula]

jesus christ I have a ryzen 7 2700, a 2060 super and 16GB of ram, ive been thinking of upgrading my ram to 32GB because of this shit

[vivid briar]

my work setup is a threadripper with a 3090 and 64 gigs and i dont rly use it to game but when i tested the game on it it ran normally

given i didnt play the game for long i basically just benched it. im afraid i might have a cooling problem

[fallow nebula]

i dont have a cooling problem, i just have 4 fans lol

[vivid briar]

since my main work rig is watercooled its nothing to worry about. but my gaming rig is air cooled so i might have to stress test it

im sure its a software issue though. the problems arose after the latest driver updates

[fallow nebula]

maybe

the crashes only happen when I aim down sights with a scope like a tac30 or a vudu on large maps like shoreline and woods

[vivid briar]

my crashes happen when the game kicks me to the menu from a scav run telling me to restart the game. and also when i reopen the game and try to rejoin the raid it loads. blackscreens and crashes

and when its on a black screen my gpu throttles like crazy and ram usage jumps to 99% which is madness

[fallow nebula]

and damn, my game just runs at about 60% GPU usage, 55% CPU usage, and 90% RAM usage on large maps

on smaller maps its like 75-80% RAM usage

[vivid briar]

i dont monitor my usage too much. plus even if it spikes up i throw it to discord or opera doing a fucky wucky. but it gave me the same bullshit even after i closed everything from the bg. removed both secondary monitors and tried the game

i was planning to play some tarkov but this shit turned me off ngl. so until this shit is patched amma refrain from doing it

i dont want the same shit amazon did to happen. a buggy game causing your gpu to push itself beyond its limit and just BRICK itself

fuck that. shit i dont have to pay another scalper twice the price for a new gpu. thats bullshit

[thick notch]

tarkov has a huge memory leak so make sure to restart it every now and then if you get high ram usage

[harsh umbra]

Is it alright if I ask a question concerning this discord here? I've been suffering from ghost users in VCs. Where it says there are people there but they're not actually in the VC. It blocks me from joining and confuses me when I join the VC and turns out I'm all alone.

[thick notch]

i see tarkov using up to 22gb of ram at times

[slim spruce]

This is a discord issue. We can't help it unfortunately.

[dry kettle]

Ctrl R will fix it :)

[sullen lichen]

"1505yyds"
Blatant hacker. No vid, but jeez just look into the data and ban him already.

[frozen forum]

It's a common issue with Tarkov, some players experience RAM leaks. Have you en- or disabled the setting RAM Cleaner ingame? Other than that, there's nothing you can really do about it.

[lapis light]

does anyone know any Nord VPN servers that work with EFT? i know there are some but i dont remember the server numbers..

[frozen forum]

What VPN protocol are you using?

[lapis light]

ummm

[lapis light]

seems like only the default (NordLynx) works at all. i tried changing it to OpenVPN TCP and UDP but I can't get a connection D:

ahh i had the TAP adaptor disabled, I'll try changing protocols around and see if that helps..

[spice quartz]

is the event still up?

[bitter igloo]

Report in-game, we do not take hacker reports here (unless external such as on Twitch)

[lapis light]

Changing my protocol to TCP fixed all my issues! Thanks so much for bringing that to my attention!!

[frozen forum]

Np, had the same

[vivid briar]

im getting extremely long loading times of up to 15 minutes to finish loading the loot pools only to lose connection to the server
my pc stats are NVIDIA(R) GeForce(R) GTX 1080 with 8GB GDDR5X with whatever 7th Generation Intel(R) Core(T M) i7-7820HK (Quad-Core, 8MB C ache, Overclocking up to 4.4GH z)
do these meet the minimum system requirements?

[olive berry]

Recommended minimum ram to run every map except for factory is 16 Gb of ram

Factory can handle 8 but you will crash on every other map

[vivid briar]

okay thanks

[olive berry]

No problem. I had that same problem before so Ik how you feeling rn 😂

[modest torrent]

Same problem here. Amd 5600x, 32gb ram, rx590 gpu. Nothing is maxed, no temps are high, my psu and outlet can handle the wattage, my drivers/firmware/bios is new, fresh install of Tarkov, etc

Yet 15min into raid my gpu crashes. Radeon software tells me after I restart my comp

[vivid briar]

stress tested my shit. its all good. i even cleaned the interior of the case. cleaned the fans. checked everything. my shit is all good. but its not enough for tarkov ig

[modest torrent]

Same. Csgo doesn’t crash so I guess I’ll just go back to that

[vivid briar]

i got my game in i think febuary and im lvl 28??

[bitter igloo]

Can youu show full error message?

[vivid briar]

oh wait nevermind i got it on 19th of march. im still above level 20 though?

it says or so its gotta be one or the other right?

[bitter igloo]

Either message #discord-mod-mail or shoot me a PM, I've got that image I'll look into it

Okay I lied link broke immediately. Shoot that message to either of those options

[fierce cove]

guys i cant fullscreen tarkov once it is in window mode and i cant go to settings

[frozen forum]

ALT + ENTER

[shadow ermine]

i cant post my killa armor on the flea it wont pop up nor get sold ... like I can list it pay the fee set price everything in my offers it even gets shown but not in the offers tho and it just returns to me

returned to me twice already and friends didnt see it either

[stone wren]

What durability is it

[shadow ermine]

0/60

[stone wren]

Repair and then sell most people have flea set so they only see things that are above 60 durability or so

[shadow ermine]

like yh but it isnt in the offers it doesnt come up, not only for me but 3 of my friends have checked with the filter turned off and it still doesnt pop up in the offers at all

[frail sequoia]

Hey, my game has crashed twice now and looking into the logs the error says "Dimensions of color surface does not match dimensions of depth surface", is there a known issue with graphics settings?

[tough crypt]

hey guys having problems with connecting to servers, i cant seem to load into a raid i keep getting a connection to sever lost message

[slim spruce]

Over and over or just once?

And when this happens what are you doing?

[frail sequoia]

Over and over right now it seems. I just changed my settings a raid back and it's crashed twice now after loading into my current raid. Currently it's been walking through rainy night time reserve, near the baracks - the train just came in, don't know if there's anything else that could be important.

[slim spruce]

Have you changed your settings back? What did you change?

[frail sequoia]

Give me a moment so I don't say anything wrong

I had everything set to preset very low and tried turning object LOD quality to 4, crashes started happening, then I lowered it to 2.5 and raised overall visibility to 1000 and shadow visibility to 45. I'll try to just set it back to preset very low for now.

[slim spruce]

RAM and VRAM size?

[frail sequoia]

Ram 16 gig, Vram 6 gig. I was mainly worried because the game crashed on load, seems like setting it back to a preset helped.

[slim spruce]

You could set your page file higher on an SSD, that might help the crash since it's probably filling up your ram

https://www.windowscentral.com/how-change-virtual-memory-size-windows-10 like 8000 min and 15000 max

[frail sequoia]

I have a page file set up already

It rather feels like there was an issue with having custom settings on differing extremes

[lusty coral]

So I can’t connect to any raids I’ve tried for days. Even made a new account and does the same thing. NO I never used any kind of CHAIR I need help I just wanna play tarkov!

[sterile wedge]

You're not the only person having this issue.

I was playing on Saturday just fine. Woke up the next day and lost a kit to constant server disconnects.

[dry kettle]

my Vram is at 19k is that good?

thats just what its at by default

[dreamy light]

I haven't been able to load into the game for weeks. I open it and it sticks on the loading screen. Tried it on multiple accounts, same computer, but in 2 different homes

[dreamy light]

stuck on this screen forever

[slim spruce]

ALT TAB out when you first see that screen. Then ALT TAB back in when the tarkov icon at the bottom of the screen flashes orange.

[dreamy light]

i see what you mean but it still isn't loading

[slim spruce]

First can you try running the launcher and game as admin? (right click both the launcher and game EXE > properties > compatibility tab > check run as admin) Can you delete "local.ini" and "shared.ini" in my documents / escape from tarkov? This resets display settings and all binds. The files might be corrupted.

[dreamy light]

did the admin thing on both

[slim spruce]

I'd try deleting local.ini first as display settings are quick to choose

[dreamy light]

lemme see real quick

oooo it worked thanks so much

[slim spruce]

👍

[fast patrol]

Can we get a "Are you sure you want to leave?" popup when clicking on leave when trying to reconnect... Just cost me tons... Please get this some attention so a Dev sees it.. Thnx

[bitter igloo]

Suggestions are on the forms, not here

[grizzled niche]

is air filtering unit give scav bonus xp?

i could not find answer for this on reddit

[vivid sand]

Does anyone have any fixes for me? Each time I load into a PMC raid. My game studders to shit. No matter what I do, ( task manager to close the game, restart my computer) Nothing seems to work. Im losing tons of gear because of this. And it only happens on my PMC. All my scav runs are just fine

[vivid briar]

game crashing after loading into a raid for 5 minutes or so, completely crashes my computer, I have had task manager open to check and see if memory spikes when it happens but I didn't see anything

ive been trying to fool around with paging in the storage setttings it hasnt helped

[left charm]

Loaded in as pmc my hole view is black out can't see nothing but I can see time left in game and extraction zones

[loud moss]

are you sure you didnt go into a night raid

[lunar idol]

Having problems with tarkov, wasnt letting me load into raids so I was gonna uninstall and reinstall but when i went to the website it wouldn't load, that was like 3 days ago the website still will not load

[slim spruce]

The website issue is probably an ISP problem and they're working on it.

It might be connected to the game disconnecting.

[lunar idol]

Well I hope so, Id like to play the game

[mighty marsh]

anyone else getting server connection lost when trying to load into raid?

[gleaming burrow]

Yeah me and my buddy have been trying to load into Interchange for the past 15-20 now

[mighty marsh]

damn

[gleaming burrow]

yeah man sucks lol

[normal surge]

game aborted

any insight oh wise ones

Anyone at all know

[mighty marsh]

just wait for fix

[stone magnet]

im stuck in awaiting session start till the raid finishes, any fixes?

[slim spruce]

After about a minute of "awaiting session start" ALT F4 and reconnect, as you're already ingame probably.

[slim spruce]

Try to check integrity of game files in the launcher.

[wicked folio]

Any Russian speakers can help with this please?
https://www.reddit.com/r/EscapefromTarkov/comments/petcac/i_killed_a_pmc_as_a_scav_and_then_this_happened/

[pallid yoke]

I got error 104006 I’m trying to install the game on my ssd and it giving this error pls help.

[slim spruce]

What is the error message?

[pallid yoke]

@slim spruce The process cannot access this file because it is being used by another process.

[slim spruce]

Disable your antivirus and/or run the launcher as admin.

[pallid yoke]

@slim spruce I run it as admin and that did not work and I don’t know how to disable my antivirus or if I have one.

[slim spruce]

Windows Defender usually causes this. Try disabling that for the install.

[pallid yoke]

@slim spruce Ok thanks

[slim spruce]

I'd also suggest white listing / excluding the game and launcher directories in windows defender.

[coral elk]

a player scav killed you

[wicked folio]

There's no report button next to the name, that's an AI

[modern crypt]

Ah wait wrong server lol

am dumb

[viscid sandal]

so I am experiencing stutters when I get into fights, when I get hit my fps stutters.
Specs:
1060 6gb
Delta R T-force 2666 2x8 gb ram
Ryzen 7 1700
b350M bazooka

I also have consistent 80% ram usage when playing tarkov

did anyone else find fixes for fps stutters in fights?

[gusty canyon]

there are video guides on settings for your PC. It could help. also if you can make sure your ram's XMP profile is selected in bios

[slim spruce]

You could increase page file on an SSD

This is usually a lack of memory problem. You could also lower graphics quality.

[viscid sandal]

I have been using the very low settings option that they implemented recently.

[viscid sandal]

I remember rerouting my page file to go to the correct drive, but what does increasing the page file do?

[slim spruce]

page file is virtual RAM on a hard drive or ssd. It could be used when your RAM is full.

Best used on an NVME drive.

Otherwise, upgrading RAM might be needed.

[viscid sandal]

ic, would I want to upgrade the amount of ram or the speed it runs at?

[slim spruce]

amount of ram would help. For most people nowadays 16GB is not enough

[viscid sandal]

so I have four ram slots on my MB, could I just buy a second pair of my current ram and have it be 8x4 gb of ram? or will that cause instability?

[slim spruce]

I have 8x4 3600 and it's great.

It would be best to go higher frequency but if you mis match they'll run at the lowest of all of them.

And it's best to buy the same modules.

you would probably see a huge increase in performance if you got two more of the same modules you have, but I'd save to buy a set of 4 new ones of a higher frequency

[viscid sandal]

yeah, they are easy to overclock as well, so I could get close to 3k either way.

[slim spruce]

or see what your mobo and cpu support

What ever is best for your budget.

[viscid sandal]

oh yeah ryzen cpus are kinda iffy

yeah, there isn't a problem with 16x2 either right?

since i see u talking about getting 4 new ones of higher frequency

[slim spruce]

8x4 is best if your cpu/mobo support quad channel memory.

Otherwise dual channel of 16 would be ok

[proven quail]

what happens when you shift click an item in your stash?

shift clicked instead of ctrl click and idk where the stuff went

[normal surge]

3rd copy bought for a friend just for it to have game aborted try reconnect

you got the best of me. Only been playing a month and a week. I fucking quit.

[violet topaz]

can anyone help me when i try to load in a game it says game aborted try reconnect, it says it everytime i try to play a game i restarted pc and uninstalled some stuff still doesnt work

[normal surge]

Am i just shit out of luck on 3x copies bought?

[violet topaz]

same error for me

might aswell chargeback tbh

[slim spruce]

There are ISP issues with the website and maybe the game at the moment, in some regions.

[violet topaz]

US?

[slim spruce]

Yes.

[violet topaz]

it works for me friend tho and he is in the us too

[slim spruce]

And just to warn, a charge back will probably get the tarkov account banned, and also ban the payment method on xsolla.

[violet topaz]

ik

[slim spruce]

They're working on fixing it, I don't have more info.

Seems to be in the NE section of the USA

[violet topaz]

is cali in ne

[slim spruce]

no that's west

[violet topaz]

yeah so should be working for me

[slim spruce]

Do you get 403 error or just loading infinite?

[normal surge]

Im going to cache clear and integrity check. Im giving up after that. I bought my son a copy and my friend a copy. both giving the same message

[slim spruce]

On the tarkov website

[violet topaz]

lemme check the error again

[slim spruce]

The over and over disconnect ingame is a known problem

The website is another problem, probably connected.

[steady cosmos]

How does suspected cheat use report work?

[violet topaz]

just says this @slim spruce

been trying for the past 2 hrs

[slim spruce]

Try a integrity check. Your game might have a problem

If you have you stuff still that's probably a problem with the game files

[normal surge]

Just did integrity check and cache cleared. Still getting the same ^

[slim spruce]

This is probably a problem that isn't fixable on your guys' ends.

I would try a VPN to see if you can connect like that, to make sure it's a problem on the servers' end.

But that might not work anyway.

[normal surge]

cant spend anymore money on this game bro

[slim spruce]

This has happened before, they fixed it soon after.

[normal surge]

my frustration is through the roof. 3x EOD accounts and we cant play lol

[slim spruce]

Please be patient, BSG is extremely busy with many things. It will probably be fixed very soon.

[violet topaz]

@slim spruceis it fixed if not can u ping me when it is

[strong mango]

I haven't logged in for a probably over a year and I can't get past the email verification security code. Is there any fix for this?

[bitter igloo]

Check pins

[strong mango]

pins?

[vivid briar]

is the shoreline event still happening?

[torn meteor]

does anyone know how to install this damn game ive been at all damn day!!

[zinc frigate]

same I havent played for a few months but was trying to update my launcher for the past few hours but it just gets stuck at the very end

[strong mango]

I'm trying to login, get to the email verification screen, wait, go back and try logging in again. Some people said they did this like 30-50 times and eventually got a different sending email server and got their email finally

[frank vector]

Is anyone else having issues accessing the main website of EFT? Trying to download the game for my second computer, but the site isn't loading.

[tulip tinsel]

@frank vector Yeah, I think the site is having issues. I tried to visit the site and this is all that I see.

[sterile harbor]

there r soooo many times when I open fire for 1 whole second but the game doesn't count me as I fired

[sterile harbor]

and there r even more times when I have full health and pain med but I can't run

[sterile harbor]

now I can't even buy stuff

[frozen forum]

& @tulip tinsel Try to clear your cache / cookies, use a VPN or use Googles / Cloudflares DNS to see if that seems to resolve your issue.

@torn meteor You need to login to your account on the official website, click on Profile > download the launcher at the bottom > login via the launcher > download the game

[tame wasp]

sorry, guys. Can anyone help me understand something. i am pretty sure that some one just teleported infront of me and Head eye's me before i could even right click at him? is that a thing? im so confused. I reported him but i havent seen anything like that before?

[median ruin]

Could just be some real speedy hacks or bad desync.

[sterile harbor]

what is with the desync in this game... I keep dying behind walls with 0 ping issues

and I'm coming across more and more hacks lately can bsg PLZ doing something?

[slim spruce]

They're working on fixing it.

[lucid merlin]

how to fix ERROR: 104006

The process cannot access the file 'C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.11.2.14002.bsgp.mcd' because it is being used by another process.

[slim spruce]

Usually an antivirus is causing this, trying to scan it at the same time.

[lucid merlin]

scan what?

[slim spruce]

The file that you specified

[lucid merlin]

ok

[slim spruce]

The launcher and your antivirus can't both access at the same time.

[lucid merlin]

so i scan file now what i download?

[slim spruce]

No, I implied to turn off your antivirus so you can install the game

Or update

Or whitelist the game and launcher directories

I've seen some. They're working on a fix.

We have no info that says that's true.

Many have issues with the website as well.

The website issues seem to be ISP related. Usually a VPN fixed it.

But you can't really play on a VPN.

We don't know either. They'll make an announcement when they know for sure.

As far as I know, yes.

[unkempt geyser]

whats the best thing for scav case

[slim spruce]

It's all chance.

[unkempt geyser]

So whats the point of using intel and stuff

[little aspen]

every time i try to play on customs map specifically, i get disconnected for low connection quality

[slim spruce]

Moonshine has more chance to get a ultra rare. Intel has more chances for more rares.

[little aspen]

this never happens on other maps like factory, i have my server region set correctly and my connection is fine i never experience any lag

i live in london and have the server set to london

[slim spruce]

On wifi?

[little aspen]

yes

[slim spruce]

Try wired. It could be your connection strength.

Or try changing the channel of your wifi to a less used one, like with an app called wifi analyzer

[flat grotto]

can anyone log onto bsg/tarkov website? Locked out due to password attempts and cannot reset

[slim spruce]

Usually with that it is an hour waiting time.

[little aspen]

yes

[flat grotto]

My friend said lvndmark had to use a vpn and set it to russia to get onto the site, seems dog

[little aspen]

oh

it's spreading, now i can't play on factory either

[shadow ermine]

i just completed chemical part 4 but didnt recieve neither theras or prapors quest to regain the rep any idea why?

[lilac adder]

the website is not working for me what can i do

like it just keeps loading

[slim spruce]

Try a VPN as this is probably an ISP problem

or cellular on your phone.

[tulip tinsel]

I'm having the same issue and I cannot afford a VPN. Had never had the issue before yesterday. Tried accessing the site using my phone with my mobile data as well and I had the same issue.

[slim spruce]

There are free VPNs but I'd be cautious about them. Otherwise we have to wait until BSG fixes the problem.

[tulip tinsel]

I would not touch a free VPN with a 1000 foot pole.

[frozen forum]

Pretty much, except for ProtonVPN

[rare path]

is event over

[celest holly]

Game is crashing on loading screen. No error message, just a straight Unity crash

Tried to Scav on Reserve

[slim spruce]

If you have 16GB or less of RAM I'd suggest increasing virtual memory on an SSD and also try reinstalling your graphics driver with a clean install, or trying an older one like nvidia's more stable studio driver.

[slim spruce]

What is your ping in the server selection?

No idea. I don't have any official info about the game aborted problem.

I'd try verifying game files if you haven't. That's about it.

Maybe resetting modem/router.

[normal surge]

Can you call someone

To get official info

[celest holly]

@slim spruce I have 32, and while the game is running it barely takes up 50%

[slim spruce]

I'd try reinstalling the graphics driver with a clean install.

[hollow karma]

Can I report a hacker by the raid id?

[slim spruce]

Report them ingame and that's all that is needed.

[hollow karma]

but he didnt kill us, he was wallhacking with bad ammo and just couldn't kill us

[slim spruce]

There's no other way to report them other than that.

[hollow karma]

just walling, no aimbot and stuff but clearly shooting through wooden walls right at us

too bad, I was hoping I could report raid ID