#community-support
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@mellow tundra
@silk venture send a ticket to support
I was blacklisted from chat channels for no reason
how would i go about doing that?
Like I could not think of a reason why
if you are russian, write in russian, since you said you spent rubles on an item which i dont think is in-game
What? all purchases are made in roubles, this is on the tarkov merch store btw
you have to pay in Rub
i didnt know that, my bad, anyway, just contact support and they should be able to help you
My game is crashing every time I load into a raid. I recently reinstalled my game. It has happened twice now.
I'm loading into night time customs, and I get stuck on waiting for players. I get a Unity error, and my game closes. I am able to relaunch the game, and re-load into the raid just fine without any complications, other than spawning in several minutes late.
Why does it take me so long to load loot?
@tiny atlas do you have the game on an SSD?
no
that could also be a reason
No I just checked and I have 16Gb
@tiny atlas An SSD would help with your load times significantly.
I have a hybrid ssd/hdd
also my friend loads in significantly faster than me and he doesn't have an ssd
There's a lot of different factors that can contribute to you loading slower.
An SSD would be the easiest upgrade if you're not happy with the loading time
who should I sell guns to?
Why this is in support-chat, I don't know, but for the most profit, mechanic.
@brittle anchor #beginners-assistance
Anyone else having issues with connecting to raid? Have sat in Interchange lobby 16+mins twice with a buddy, and never find a match, try to back out but just get spinney wheel of death and end up having to alt-f4, takes 5+mins to relaunch the game as it takes forever on the loading screen before it finally says "loading player data"
Yo guys are hackers really a big problem in this game?
so I have been killed in the past 2 days by 5 streamers that were currently streaming. All 5 times the other players had no audio to his character for footsteps or any grenades thrown as this happened in one instance. It has consecutively happened when the enemy player has been streaming, is this a known bug or is there something wrong on my end that I can fix cause this is getting ridiculous
Its kinds weird that each instance of no audio all is related through players that are currently streaming
@small ledge I've had that happen as well. Couple things that you can try... If you have a dog tag case in your secure container - take it out.
Other thing (that worked for me) was to turn off auto-select and manually select a bunch of servers.
Unfortunately I have neither of those. (No tag case in my butt, have manual servers selected) My buddy is in mexico I'm in us-central, not sure if thats the issue because we've always played together just fine any other time, it was just this one isolated event
Coincidentally it was Interchange I had the issue with as well. It's resolved though.
Try a different map and see what happens
Shall do, we switched to a different game for the time being thinking it might have just been BSG server maintenance or something
It happened to me around noon PST. Has been fine since
Hi i need help if there is someone who is knowledgeable about mobo/ram stuff
So i added a new ram on my pc. At first it works well even xmp is disabled. After 3 days of using it. All of a sudden my pc hangs up and doesnt boot anymore. Tried to remove the older ram and it worked. Tried to put it back it wont. BUT after i enabled xmp. It now works. My question is. Do i really need to turn on XMP profile so that it would run normal?? Or is there a way to solve this problem w/o turning on XMP (also i updated my bios already)
Why would you not want XMP on @coral ridge
Tbh i dont really know lol. It still runs smooth and normal even if its disabled
i have an error that says "downloaded file checksum does not match" anyone know why im getting this
@coral ridge XMP allows your ram to run at the advertised speeds whatever that may be for your particular kit. It'll run at 2133mhz if it's disabled.
Its essentially overclocking your RAM with pre-built profiles
Hmmm. I had the same issue with interchange just now...
Does anyone know if the tarkov shooter quest bugged right now?
Since the 12.8 patch, nearly all of my raids (solo & group) get stuck at Awaiting Session Start or 00:00:00 in the countdown timer. Exiting the game and rejoining the raid doesnt work.
I've contacted support and tried all their suggestions, including:
Reinstalling, Checking integrity, Turning off antivirus, Launching as admin, Clear cache, Update drivers, Disable high quality colors option, Change servers.
I figured im screwed until a patch fixes my problem, just curious if anyone else had some possible insight. Thanks.
Since the last hotfix the ADD P4 scope has been modified wherein the scope portion was once capable of being zeroed independently from the red dot sight integrated on the top, but now when attempting to zero them both independently both sights are switched when either is attempted to be zeroed
Unaware if this is an intentional change, if so this is an incredible hinderance, as often times there is very little opportunity to zero your scope particularly in the middle of a gunfight.
I personally do not and will not attempt to use any red dot sight or holographic at any range beyond 50m and would sincerely suggest that this change be reverted if it was in fact intentional
I will try to test the scope on other weapons as far as I am currently aware this is only an issue with the SVDS
Hey fellas, just wondering if anyone out there has similar specs (3900x, 2080 Super, 16gb - 3200mhz) and can explain to me what I can do to get some decent frame rates, I have a mate with a 3700x, 2070 Super and the same ram but the dude is getting 100 fps on Customs while I get 75-90 we're both using the same settings @ 1440p.
Player with ID IDontDuchar is hacking
Doing Tarkov Shooter part 5 and VPO-215 doesn't work? Is there a bug with 215 or a big if I was already on the task per update?
whenever im loading into game w ma boys ill just get kicked off the loading screen while they continue and get put into raid while im put onto homescreen
About to put my fist through a wall. I have been trying to install this game for an hour and I keep running into the same thing thing "object reference not set to an instance of an object" I get that error if I try to install the game. If you have a fix I would appreciate it greatly
I can't even do gunsmith tasks without having to alt + f4 in the vendor menus. Not receiving messages for my stuff sold on the flea nor am i getting the vendor messages upon completion of tasks. I will report within the launcher, but this is getting old. I can't even not play the game without having to restart it.
I may have watched someone while they were using esp, is there anyway I could talk to a mod?
how to fix late loading labs
hey, anyone else getting anti cheat connection error??
@woven coral I was just coming on to post about the same bug. Also using VPO. Killed 7 scavs now and none have counted. It seems they have forgotten to change this one from mosin only
Hello, for months now ive been getting a "403 Forbidden - nginx" error when trying to access the website. Who can i reach out to in order to get this resolved?
@wide gorge that means they blocked your account, usually from multiple failed logins in a row or failed recatcha
Contact a bsg support staff, you can use reddit or discord to do it
@muted flume ok ill give that a try, thank you
Np
@wide gorge the mods will probably ask for an IP address or something of the sort, and also your account name and stuff
@brisk bane @signal pike Hello, I'm running into the "403 Forbidden - nginx" error when accessing the website. Could i get some assistance when you have a moment? Thank you.
press OK
is change email still disabled?
is change email still disabled?
@runic shoal Yep
Hey guys so I'm having trouble launching EFT
Whenever I launch the launcher it's stuck on Trying to find updates
Nvm
anyone know any fixes for when i run to the heli area in reserve my fps drops to 1/2 for 5 seconds then resume like normal at 60fps. also got into a gunfight there as soon as i saw the guy and shot once the game drops to 1/2 fps then 5 seconds later it resumes
that's 12.8 for you
My Game crashed while i connected to around Woods, i was at "waiting for Players". I've reconnected, but i landet in my stash and lost all.. there is no chance to get my stuff back,or?
Is it my ram speed that gives me stutters? I7 6700k 16gb 2400mhz (I think) 1080ti
@brisk bane i was banned without reason i have close to no money and i dont even have a postive KD why am i banned
my game is broken the game keeps wanting me to reinstall but wont work i need to change my files and i dont know what to do someone please help
when i play tarkov i pulled up task manager on one screen and tarkov on another i went full screen with tarkov and with a fps monitor i get 45 to 20 fps and my pc is not under full load
my game is broken the game keeps wanting me to reinstall but wont work i need to change my files and i dont know what to do someone please help
i flatout cant install the game no matter what file i try install it too
Me and my friend have had this happens a few times while extracting from raid ?!
i flatout cant install the game no matter what file i try install it too
@vivid briar What's the error message you receive?
its just saying it cant install
no matter what file i choose
I'm not sure what you mean. Do you have a screenshot?
no i didnt take ones
im currently installing the game after fully deleting ill see if this works
im stuck at this stage everytime
over 12 hous noone got help here.. wow π
so i got a new ssd and tried to locate my game files for the launcher to be able to play again but whenever i click "Set path to existing game installation" it says one or more errors occured Object Reference not set to an instance of an object
I am restarting and trying everything and I cannot join my friends invite. they join mine but I cant see them
i uninstalled 2 days ago and it worked but now its happening again
Does anybody here know how to solve "download file checksum does not match" when installing the game?
Hey, everyone! I bought Escape From Tarkov last night hoping to play with some friends, but was met with a lot of problems. When trying to join a raid as PMC, both online and offline, I get what appears to be a unity crash? The unity crash is 2018.4.13f1_f484665b2d77 I have a video showing what happens. I'll also put my PC specs here incase I need something.
My screen will also randomly go black when doing virtually anything.
wheres the suppport?
dont think they check this very often
i swear to fucking god the teapot does not spawn anymore
Hi. I need help with this error. I can't download the game. I even struggled to download a Launcher.
I bought the game and I can't even download it...
so um, my game crashed while loading into customs then I tried reconnecting and my PMC is randomly dead even though I never fully connected to the raid and my buddy said my body didn't load in?
so is all my gear lost too?
Good luck getting any sort of support :/
I suggest you guys go https://www.escapefromtarkov.com/support and make a ticket, staff is ignorant about this chat
normal for EFT running 10 gig ram?
So my game wont even open, starts to run, then crashes and closes.....
right after the launcher
My game keeps saying im matching even after 20 mins whilst my friends load in. I use to run this game well what happened?
^ Same thing happens to me my friend does not appear in the party with me, or it doesn't show me in the party. I have to restart my game every raid. If it doesnt show the other players in my part I will just get stuck at matching.
backed out of raid queue now stuck at leaving game screen. Any fix?
Yeah just delete the game, donβt reinstall it. Problem solved
And I say that as I have had the same issue
@tardy zephyr sounds like your buddy killed you and took your gear
@tranquil spade restart your game and try a different map.
The reports I have submitted for these bugs have gone unanswered for a month+ guys.
start a scav run and back out and you can join your team mates, works for us. One of our group has that problem that after every raid he can't invite or be invited etc. Starting scav run and backing immediately fixes it, but he has to do it after every raid
im stuck at this stage everytime
@worthy prawn You should leave the dog tags case in the stash, and not take it to the raid (or free it from dog tags)
Just wondering. is the support tickets only allowed 2 comments max?
@arctic fiber restart game
All 4 man stuck on "leaving the game" after 10 minutes of matching, any fixes anyone know?
Just got TK'ed for the 2nd time, now the kid that TK'ed me is saying there going to keep my gear... The TK was a mistake i guess but isnt stealing your team mates gear after they TK yuou against the rules?
Itβs a dog eat, dog world my friend. There are no rules, gotta trust your buddies with your life
Just got TK'ed for the 2nd time, now the kid that TK'ed me is saying there going to keep my gear... The TK was a mistake i guess but isnt stealing your team mates gear after they TK yuou against the rules?
@odd aurora If they're in the server and you guys were in a VC inside the discord server and you have proof, then you can make a report to one of the mods. But apart from that, nothing can be done in game, just pick your people right and like Jenko said, it's a dog eat dog world.
0
Devs, if certain attachments such as rubber butt pads and dovetail scopes are INTENDED AS A FEATURE to prevent your stock from folding, then why can you have those attachments on while the gun is folded?
need a MOD
does anybody else have issue where the market stops from refreshing after a while?
[3:50 PM]
like my connection just stops and my sales no longer go through, but when I restart the game it shows it all sold
I've been stuck on this page for quite some time now
I've been stuck on this page for quite some time now
@modern aurora have you tried closing the page and doing it again
yeah its fixed now, i just changed browsers
yeah its fixed now, i just changed browsers
@modern aurora i was just about to suggest that, since it said it was checking your browser
Where can I contact somebody to get unbanned? I was banned for no reason and I cannot even make new accounts. I have only been playing the game for like a week and I havnt even killed a real player yet.
@rare quarry
?
I have a question about me getting blacklisted
I can't answer anything like that unfortunately.
Howdy! I have some serious matching issues today, my game on Factory is matching for 10 minutes (3 minutes normally) and nothing happens... Anyone else have the same problem?
What were you blacklisted from
@vivid briar take your dog tag case out of your secure container if it's in there.
LFG
If it's a discord thing message the moderator bot
@rare quarry No, I have it in my stash.
Other thing you can try is turning off auto-select (if it's not already) and just selecting nearby servers
@rare quarry appreciate it
Its a known issue they're working on though. Hopefully helps for now. (Helped me).
I have a support ticket open and i cant respond in a comment to provide info
can change email account of tarkov?
@sharp skiff The feature to change e-mail has been temporarily disabled, if you cannot access your account because of this issue, please create a support ticket (https://www.escapefromtarkov.com/support).
Searching bug for pockets/backpacks sometime
My ping went from 60 constant been playign same servers all day to 200+ now
The ADD P4 scope used to have the top RDS zeroed to 25 and the scope itself zeroed to 50 by default; allowing them to be zeroed independently as they should be. Since the last hotfix the ADD P4 scope has been modified wherein the scope portion was once capable of being zeroed independently from the red dot sight integrated on the top, but now when attempting to zero them both independently both sights are switched when either is attempted to be zeroed no longer allowing them to be zeroed properly.
Unaware if this is an intentional change, if so this is an incredible hinderance, as often times there is very little opportunity to zero your scope particularly in the middle of a gunfight. Would at least like to know if this is intentional.
I personally do not and will not attempt to use any red dot sight or holographic at any range beyond 50m and would sincerely suggest that this change be reverted if it was in fact intentional
thanks @rare quarry
Why does accepting invites almost every "first time" when launching the game, cause us to not see eachother? (and if we queue up, which we all get sent into at the same time, we get put in different servers)
This is seriously annoying and pissing us off. We have to ready and go back, then invite eachother again..
anyone have discounts? ive had 2 in the last 2 min
I dont know what to do. I am restarting, getting in then backing out. Ive uninstalled. Worked for 2 days and then did it again. i can't join my friendsa nd when they join me I cant see them. Please help
is there a way for me to unbind my phone number from this account? I want to use my main disc account but cant because my phone number is linked to this acc
sv-98 should work on tarkov shooter questline right?
@rare quarry Genuinely curious,
take your dog tag case out of your secure container if it's in there.
How would this affect matching times? Does it actually affect matching times?
I'm so confused on this response to the guys question
Yes. It can
Can contribute to a bug if the dog tag case is very full.
Hope that makes more sense @jaunty plinth
Gotcha
Is tarkov shooter pt 8 bugged?
big fucking yikes, I got heavy bleeding, tried to use a hemostat, and my hand is completely glitched to just holding my gun weirdly
couldn't heal, shoot, drop, I couldn't do anything
I got 3 kills in my first go on woods at tarkov pt 8 with an sv-98 and didn't get credit/completion. Cringe
so what the fuck did they do to "fix" the reserve spawns??? Just ran a solo reserve, spawn in and a 4 man is to my left hitting black pawn and a 3 man to my right coming from scav lands extract and Im dead in less than a minute
when my friend plays game and types fps 1
it says his limit is 120, shouldt it be 60?
as his frames are terrible
but when he is in the char screen it says limit 60
Howdy! I have some serious matching issues today, my game on Factory is matching for 10 minutes (3 minutes normally) and nothing happens... Anyone else have the same problem?
@vivid briar Try forwarding UDP ports 17000 to 17025 to your pc. Solved all these weird connectivity errors for me.
but when he is in the char screen it says limit 60
@dry cedar The menu is capped to 60 and the game is capped at 120.
but mine in game says 60 aand out of game says 60
Why does accepting invites almost every "first time" when launching the game, cause us to not see eachother? (and if we queue up, which we all get sent into at the same time, we get put in different servers)
@steady nova Try forwarding UDP ports 17000 to 17025 to your pc. Solved all these sort of connectivity issues for me.
All 4 man stuck on "leaving the game" after 10 minutes of matching, any fixes anyone know?
@whole nexus Try to forward UDP ports 17000 to 17025 to your pc. This resolved all connectivity issues for me.
My game keeps saying im matching even after 20 mins whilst my friends load in. I use to run this game well what happened?
@fallow hamlet Try to forward UDP ports 17000 to 17025 to your pc. This solved all connectivity issues for me.
helloooo i haven't read the 12.8 patch notes did they fix the FPS problems that they FUCKING broke in 12.7?
guys im trying to upgrade to edge of darkness edition and it says it costs β¬52.00, however when i go to checkout it says my total is β¬70.22 ??? why
servers dying again on me fix it
anyone having an issue with melee weapons disappearing? my red rebel has vanished into thin air
When will the matching bug be fixed?
Can someone please point me in the direction of a dev or someone from support as i had lost my acount 6 months ago and have send multiple emails and had no response and i have spent over 100 pounds on this game, i also have my game receipt, pls message me on discord if you can help, thank you!
love it when 1 shrapnel round to the leg kills you.
Anyone know why my loading screens when I'm exiting a match take literally an entire minute just to get back to the main menu?
anyone else experienced a bugs with matching lately? I cant get into match if i dont alt+F4 when it says matching.. When i restart the game after doing this I can reconnect to the game that has already begun. If i just wait the matching time just goes on and on and on.. someone pls help
@devout cloak Try forwarding UDP ports 17000 - 17025 to your pc. Solved all matching issues and also problems with not ending up in the game that my friends could join.
how do i do that..? xd im not a wiz at computers
I'll dm you.
ty
@vivid briar could you copy paste to my dm aswell
Will do
hey guys anyone else having this issue i acant invite people but if they invite me i appear on there screen only but if they search i get put into a different game entirely happened EVERY time now since update
i cant upload videos to support website can i put youtube link instead ?
There is a support website?
Its 404 not found
Do you have to be logged in?
@mellow tundra Can someone please point me in the direction of a dev or someone from support as i had lost my acount 6 months ago and have send multiple emails and had no response and i have spent over 100 pounds on this game, i also have my game receipt, pls message me on discord if you can help, thank you!
@wooden acorn yes you need to be logged in
Yh i cant log in π
is there any role for beginner helper? and what if are they requierments
Why I am matching every game for like 5+ minutes, and when I go back, I have to wait like 10 minutes to put me in the lobby?....
Why I am matching every game for like 5+ minutes, and when I go back, I have to wait like 10 minutes to put me in the lobby?....
@gleaming tiger Try to forward UDP ports 17000 to 17025 to your pc, it solved all network related issues for me.
Hmm, let me see how to do it @vivid briar
dm me if you need help. π
@mellow tundra Can someone please point me in the direction of a dev or someone from support as i had lost my acount 6 months ago and have send multiple emails and had no response and i have spent over 100 pounds on this game, i also have my game receipt, pls message me on discord if you can help, thank you!
@wooden acorn Hope somebody responded to you. My buddy had the same thing. Turned out he bought on 3rd party key site and therefore a batch of keys got revoked. Very sad. PayPal FTW though. He got his money refunded through them
how in the name of fuck am i supposed to level up metabolism
for nutrition unit level 3, last thing i need for intel center level 2
@distant marsh @mellow tundra thank you for replying! I had been playing the game for a while and one day i tried to log on and it said there was no recitation on my email and I tried everything and got no response from Tarkov support, I love the game so much and I want to get this sorted and I wont stop, i rlly dont want to but if this doesn't get sorted i will have to go to trading standards
Support typicaly asks for Xsolla Receipt if Im not mistaken. If you don't have yours, contact Xsolla support with the wire information found in your online banking. Thats all the help I can give.
Hello, @wooden acorn thanks for reaching out.
We do not handle technical issues, account problems and bug reports here in the Discord. In order to take such requests with all the required information, we will need information we can only get in our support center.
To report in-game issues and bugs, please use the "report bug" section in your launcher. For account issues, please contact us on our website :
https://www.escapefromtarkov.com/support
If you do not have access to your account, please send us an email at: support@battlestategames.com.
Kind regards, the Escape from Tarkov Discord Team.
www.escapesfromtarkov.com
I have the receipt from them
@gleaming vault im only in discord because i havnt had a response from multiple emails in 6 months?!
I would ensure you have the right email, when i made my ticket for account related issues, they responded withing about 1-2 months, in your email, this is what they sent me, i would follow the rubric here,
Before we handle this ticket, we need to confirm your ownership of the account. For this you need to write a NEW letter to the email address support@battlestategames.com enclosing the following information or send it directly to this ticket.
IMPORTANT! You must write only once: either here or by mail!
- If you have made any purchases for this account, please send the screenshot of the receipt of purchase. Please make sure the payment system interface and Xsolla transaction numbers are clearly visible.
- Also need a screenshot of the receipt from your payment system or online bank, with which you paid for the purchase.
- The e-mail address that was initially used for registering this account, and account creation date.
- History of account username changes.
- If the account has access to the game, please provide the playable character name as well.
- Any additional info that you think will prove your ownership of this account.
Thank you.```
@gleaming vault ok i will send another one to them following that but i never got even a confirmation email back, thank you for your help by the way
No problem, glad i can help, good luck with your request! π
@gleaming vault thank you
Hi, I am having great difficulty grouping with friends. When I invite them they don't see invite or vice versa. Please fix issue has existed for very long
can anyone help me my accout was stolen i never gave out my pass or email i can prove that i actualy have the account
Hi, I am having great difficulty grouping with friends. When I invite them they don't see invite or vice versa. Please fix issue has existed for very long
@void shard Try to forward UDP ports 17000 to 17025 to your local IP. This solved all network related issues for me, including the issue you mention.
Hello, @sudden totem thanks for reaching out.
We do not handle technical issues, account problems and bug reports here in the Discord. In order to take such requests with all the required information, we will need information we can only get in our support center.
To report in-game issues and bugs, please use the "report bug" section in your launcher. For account issues, please contact us on our website :
https://www.escapefromtarkov.com/support
If you do not have access to your account, please send us an email at: support@battlestategames.com.
Kind regards, the Escape from Tarkov Discord Team.
www.escapesfromtarkov.com
*Include the following information in the email*
- If you have made any purchases for this account, please send the screenshot of the receipt of purchase. Please make sure the payment system interface and Xsolla transaction numbers are clearly visible.
- Also need a screenshot of the receipt from your payment system or online bank, with which you paid for the purchase.
- The e-mail address that was initially used for registering this account, and account creation date.
- History of account username changes.
- If the account has access to the game, please provide the playable character name as well.
- Any additional info that you think will prove your ownership of this account.
Thank you.```
@vivid briar what does that even mean?
You can set this up in your router, it forwards all external requests on specific ports to your pc. DM me if you need help π
How to fix the issue where you cannot unfold your weapon?
nvm got it, dissambled the whole gun
the change mail feature is available?
No it's not π¦
Anyone know how long it takes for head mods to look at the modmail?
i try to set path for game installation after installing a new ssd and i see this https://gyazo.com/1570c513646b7a50aae43131f68712b8
I still cant get into a party, a month later and the same problem is in the game
I do not understand how a problem this big and so many people are having, does not get fixed in a month
and i just tried to load into a solo game and after the map and everything is loaded i get sent back to the main character screen
@forest wind anywhere from 5mins- 48 hours
depending on whether the mods care to look at it or not
Yes the Party glitch is complete and utter bs. The fact you have to start a match, then back out quickly, yet still wait 10 mins to make it back to lobby just to REQUE with your team. So frustrating
keep getting kicked out of lobbies when we search for match
yes bugs are bound to happen on a game that is still in development but for it to not get fixed after a month on a game i spent $140.00 on is fucking nuts
is that glich where you cant go NEXT getting fixed?
lol im getting the next button glitch now as well after i finally get out of a raid
Friend keeps losing sound and disconnecting from servers randomly. Pretty weird.
Thanks @onyx surge its been about a day
Hi how do i connect to USA servers when i bought the game in Asia
whens wipe?
Hello, is there a "best place" to submit suggestions? My suggestion actually addresses a few ongoing bugs.
Bandito, I've not seen anything announcing specific dates for wipe. At the moment it's all speculation.
I can tell you this, players who've played for multiple wipes anticipate sometime between mid-Dec to Mid January. However, the current "thought" process is, that with the recent updates that have occurred, they may want to wait longer to see the impacts of the changes.
wipes should be every month progression is to quick
would like every 3 months more
Well, I'm glad to see that you're max level, max skills, and you've done all the quests Bandito. However, I don't think that's the "norm" for most players. If you'd like to see a wipe more frequently for your account, you could always just reset the account.
im in raid rn, and i killed someone on the stairs from black pawn to d2, dead body glitch throught the floor and now i cant get to him :/
A friend wants to buy EFT but does not know if it will work for him. Can I get a temporary code somewhere for 1/2 hour of playing?
A friend wants to buy EFT but does not know if it will work for him. Can I get a temporary code somewhere for 1/2 hour of playing?
@vivid briar Not possible, but what do you mean by that? Are you concerned that your specs won't allow you to play? Here is the requirements you can check against.
@foggy oracle Dedicated section on the Forums that you can post that in, support channel isn't for this.
Anyone know how long it takes for head mods to look at the modmail?
@forest wind If you're looking for the head mods specifically to look at the modmail, then you'll need to wait a while. And also it's prioritization, if it's something that isn't important like a simple question then you'll most defiantly get pushed into the bottom of the list.
i have someone else who was just banned for the same reason randomly^ we need a response
help ?
click fill items
ty
@manic cairn teamkilling (he shot me and another person on team on purpose)
I logged on today and my red rebel was missing from its scabbar slot. What do I do. Not insured
yeah not there
i have no proof but @manic cairn teamkilling (he is soulja and then he change name too tyrone and now this)
my profiles banned for some reason, been playing all day then game crashed and now im banned... help anyone
aight waddaheck why does this game run so poorly now. I was on 3440x1440 getting 90-120fps, now i'm struggling to get 60fps on 1080p. This is with a 3800x and 2080ti
on customs. on factory i was at a solid 120+
how and where can i become a sherpa?
my game is stuck on infinite leaving the game loading screen wat do
lmao it just stopped on its own
anyone knows why do i keep getting disconnect since last patch? i always disconnect on the loading and when i enter the raid. today i've been disconnecting 5/6 a raid, i just dont get why the fuck this happens
does someone know?
well whats your ping
does any of the support team reply?
game crashes most of the time when I launch it from the launcher..... this happening to anyone else? I already made sure the UDP ports are forwarded and whatnot, I just cannot seem to figure this out.
So I have to keep restarting to make looking for group work properly, if I invite sometimes I won't see anyone that joins my group, and if they invite me i never see an invite
tried checking files tried a full re-install, no idea what the issue is here
Hey anybody happened to be unable to heal? 3 restarts didn't help or use stims or found in raid healing had to wait till i bleed out.
any luck on the port forwading?
hey, im past my name change cooldown and still cant change it because of the cooldown, anyone have any tips?
Why do i have to re buy the game
Was there some sort of reset where you have to re buy it or something
Anyone mind informing me on when the reset is going to be?
Wait is this how i contact staff or is there a diffrent way
nikita FIX THE GAME BRO, i tried to get into a game with a friend, it doesn't connect me, i try to restart the game and when i'm awaiting session to start, IT SAYS THAT I'M DEAD BRO, like i've been dying due this several times and i keep losing loot for that shit, man give me my stuff back or FIX THIS
The game just disappeared from my account what the fuck
I played for months and when I last updated my launcher the game completely disappeared and it wants me to buy it again
Can we get lower timer on #screenshots ?
Any staff i can write too?
A friend of mine got his acc banned without a reason he was level 6 started playing yesterday and just randomly got banned. No offensive Names
Stuck on 'Awaiting session start...' for about 8 minutes, should I just restart the game?
No matter what I try, the scopes do not switch anymore. Anybody know why? Using a HAMR
my account has been compromised
whats the fastest way for me to get support on this issue?
i have created a ticket, but from past expierences it takes a while before they get awnsered
_ _
anyone official eta staff?
I'm at a loss for words, i've changed all my servers around to auto i've restarted the game 15 times. I'm trying to figure out the problem for why i match infinitely then my friend is loading plain as day with no problems.
one of my friend got issue about authorize code, he cant login the account cuz mails doesnt arrive his mail. What should he do?
fix the servers, lost so many kits because i get disconnected and killed
Is there still currently a ping lock?
150-160 max ping limit?
If anyone could @ me a response thatβd be dope.
I am crashing when I am loading loot, I have not played since julyish and have verified game intergrity, cleared the cache and reinstalled both the game an launcher, any suggestions? Bonus: It also crashed both discord and chrome
@thin lance they are support staff, not programmers and college level computing experts...
They have no control over server management
Anyone know?
Still 140-150?
They made it 165, it used to be 150
Thatβs a real drag.
I miss being able to play with the homies. Hopefully itβll be lifted back to 210 at some point.
one of my friend got issue about authorize code, he cant login the account cuz mails doesnt arrive his mail. What should he do?
@sharp skiff I have this exact issue im waiting for a response. Im not recieving any of these codes and i cant change my email in my profile.
Yeah, European players are forced into Washington and na players are forced into London servers
@midnight iris did you go to and login to the main website?
Whatβs jp mean?
Japan.
Ah
@muted flume ya i can login the website and my password and username are correct but it just says check email then no email
I used to be able to play with my boys back home. But Since the update back in may I canβt play with them anymore.
Yeah, that sucks. Not only can you not play with u.s players you have to also try and understand Japanese, which is a hard as fuck language go learn
So Iβve not touched Tarkov since. Game isnβt that fun when youβre all by yourself.
sadly i played solo like 2000+ hours and finally played with friends yesterday. then updated bios prompting something with hardware id then when it tried to do email code it locked me out cause i never have the code
lol literally first time planned to play with friends today and got locked out
I donβt really do games to play alone, I like having fun with friends. And making more on something i enjoy doing.
oh ya it was a blast which makes this all the more devvy lol
Tarkov is pretty annoying solo
I get zero gear fear when duo, but the moment I go solo I get gear fear and canβt play as good
Auto Ram Cleaner stopped working for me again... anyone else have this problem or just me? :l
I just havenβt picked up the game since the update basically banned me from my friends.
once i got to like 170 mill stash value it feels alot better lol
And barred me in with china and itβs hackers.
@languid otter tarkov has itβs own auto ram cleaner if Iβm not mistaken
You shouldnβt need a background process
Then how did it stop working...?
from my understanding it only helps when using 8gb etc not like 16+
Some people have 16+ and it's still an issue
Well, thatβs why you donβt mix rams from different companies
Makes them run like shit
Hey,I am having a problem with gunsmith part 14. Ut wont't let me turn in the gun even though I have done 3 builds from the wikia dn gamepedia. Can Someone Help
No one has responded but may i please get my game back ive literally been waiting for a day how long is the wait time
@muted flume if you need someone to duo with, hit me up
@vivid briar hey are you signed in into your battlestate account on their website and from there you should be able to download the game, if you still need help join one of the chats and screen share
@odd flame take off rear bump pad
or this is probably issue -
Make sure to buy the right black Magpul M-LOK AFG Tactical grip. The wanted one has no color mentioned in its name in comparison to the similar looking Magpul M-LOK AFG (Stealth Gray) Tactical grip.
you need Magpul M-LOK AFG Tactical grip (Black)
ok I seriously don't understand how i'm gettign worse frames on 1080p than i did on 3440x1440 ultrawide
why does reserve scav take eons
Lots of people want to do it. Larger queue. Select more servers
@willow cloak broooo finally someone else on asian servers, wanna team up for a few games in a couple of hours???
@valid gazelle add me
Done
my life right now, 3rd time it happens today, I cant get in even if I restart the game
When I download the game I get " file checksum does not match" does anyone know a fix for this?
is there a way to report and possibly get your shit back if a game glitch makes you die
LOL funny bsg dont do refunds bro they just ban people XD
i figured rip
I've discovered that you don't get the invite bug if you're completely naked
if you take in anything other than your container and whatever is in it you get the invite bug
not sure if the devs know
hatchet runs until it's fixed π
Is there anything i can do for "Loading map 100%" like itll load it within 30-40 seconds but then another minute ez of just stuck on 100% lol
Hello, since yesterday i try to buy my first SICC but i can't. Do you know how to deal with this bug ?
Hey guys, is there still a forum topic for posting Hacker vids etc?
I cant seem to find it
For an hour I have a problem with Deploy stuck on 0:00, if I alt+f4 it stucks on awaiting sessions start... if i BACK im dead...
never happened before
Two guys in LFG The Labs #2 @velvet tiger and @fleet canopy saying they're friends, called me the N word and said they wouldn't play with me for no reason in a public lobby. Said they're friend was admin and was going to get me banned from the public lobby.
will there be a wipe soon
are we gonna get a discount on Unity Day (Nov 4)?
I have a question about the punisher p4 (killing 10pmc wearing balaclava and scav vest) I heard that if I wear only balaclava it will count too Is that tru?
any mod help me on where i could be a sherpa?
!sherpahub
!sherpa
Hello @vivid briar,
In the Escape from Tarkov Official server, you can ask for Sherpas to come and give you assistance with Escape from Tarkov.
You can ask for in game help, help on modding you weapons, assistance to do quests... sherpas are here to help.
You can also request sherpas on the main Escape from Tarkov website.
Send a request to a sherpa :
https://www.escapefromtarkov.com/sherpa
Help on how to do your request :
https://forum.escapefromtarkov.com/topic/88265-how-to-ask-for-a-sherpa/
On this discord, you can also use :
β #beginners-assistance : To chat with other beginners and meet sherpas.
β Beginners assistance : To talk with sherpas and to be moved in private rooms, to raid with them !
You can also contact Sherpas and other helpful players by joining this server
https://discord.gg/RspH4jw
Thank you, and good luck in Escape from Tarkov.
and there is instructions in there on how to become a sherpa?
@vivid briar sorry for the ping but in the "Forum profile link" but do i just link my eft profile from the website?
go onto the website sign in and you should see a tab for the forums
alright thx, done it. how will i get told if i became one/ didnt get it?
ah okay ty
easiest uninstall of my life π 4 games 4 one taps in 30 minutes π get rid of some cheaters first stupid russian cuck, hope this game dies very fast π
I keep loading into a match and then immediately getting kicked out and sent to the menu
It has happened on both scav and pmc runs now this is an issue I have never experienced before, my friends also have the same issue at times
Is there anyone that can help me with my current problem? I'm trying to download it from my C drive to my new ssd and it just will not stick
Also now having an issue where awaiting session start does not end and I will not load into the raid
my penis is short, any fix yet? On an unrelated note my game is in a repair loop
any help of how to get eft to respond on my ban apeal??? 2 day of no tarkov no response
Hi! I have a question. I live in South Korea and I only have 4 servers available to play.
Is there anything I can do to get access to more servers? (So that it would be easier to find other players to run with)
Don't live in south korea :(
Ayo, does anyone know how to convert COD MW sens to tarkov? any help would mean alot
I'm getting constant crashes if try to play as scav
can anyone tell me exactly how big tarkov is?
@pearl palm 19GB
Hello, someone have stutter, freeze and fps drops when a player shoot near ?
any reason why i get server connection lost once every 5 raids even tho my connection is fine and im talking to friends in discord
2 step auth screwed me and now i no longer receive emails and can't get into my account and i've submitted multiple tech support emails and nothing.
Still no update to fix the squads or me having to relog after every single raid or not being able to exit raids because the next button wont work? Over a month now with the same problems and no fix. If the devs cant figure it out why have they not rolled back to the old version?
why has my game been looking blurry or fuzzy lightly and does anyone know how to fix?
someone help pls
@left hemlock It honestly doesn't look blurry or fuzzy.
oh my monitor it does
nah the servers are fine....
did you maybe check to see if you have a fracture or something? @left hemlock
Hey
I'm having an issue, i have very long load times and i was looking for something to reduce them, as i was looking into that, i found out that changing the server from automatic to the lowest ping ones prob reduce the long loads, but every time i try to join a raid my game crashes and idk why, using the automatic server doesn't crash my game
I have tried everything BorninTokyo... not one thing has improved my connection
and you won't ever get any response here, just feedback or trolls from players... never seen any "support" in this room
yeet, thx
Still cant play at all. matching indefinitely
I get the same thing Omisco, havent been able to play since the patch after the new stuff
Before actually queuing into a raid, Ready up and then immediately hit "Back", thats what fixes the infinite matching for me, Hopefully it works for you guys. @formal fable @fringe garden
Sadly that does not work for me π¦ Nothing I can do atm besides wait for bsg to fix
Havent tried, hopefully it does work
Try clearing cache and integrity checking the game omnisco
I also get backend errors and random bs all the time but this is the first time I've ever not been able to get into matches period.
Tried that as well, nothing. Tried creating a port for the game with @vivid briar help but that also did not work
Id also leave the server selection on Auto, since this past update, I cant play unless im on auto, its weird. Not sure why this has been happening
I think its the new group system thats messing everything up..
ONly way for me to get into a game is to wait 5 minutes matching on a popular map, then alt f4 and restart then I can reconnect
It works like 75% of the time lol, sad days π¦
Yeah thats a bummer man, Sorry to hear that. Ill keep on the lookout for any other fixes I come across
Yeah sadly, even if I Alt-F4, I never reconnect, just lose all my shit everytime, I try to play. Ever since they tried to fix the first group matching issue, it just messed my stuff all up
So what part of the queue are you hitting ready? When you're at insurance?
@high beacon
Or when you're on the map screen?
I hit ready when I was on reserve screen, then hit back. Then hit ready from the map screen and it actually worked. Gonna see if it was random luck or if I can reproduce it
Question: when you do an offline raid, against only the ais, if you go to labs for an offline run, do you officially use that labs card? Or do you get it back since it was a offline run?
Just had a super weird thing happen. me and a guy in the beginner chat were playing tarkov and were both screen sharing and all of a sudden my discord froze, so i signed out of my pc, and got back in and now tarkov is having to reinstall the whole game
redit has similar issues apparently
im unable to load into a game with a group, i cant see when people join my group, nor can i see my invites to a group, is anyone nelse having this problem? ive been having it for nearly a month
every time i try to load in with a group i just get stuck in matching for 30 minutes
Can anyone help me with stream being pixelated like crazy when playing EFT. 1080p60fps, other games look fine but EFT is unwatchable at times, which makes creating any videos of it even harder
Question: when you do an offline raid, against only the ais, if you go to labs for an offline run, do you officially use that labs card? Or do you get it back since it was a offline run?
@trim pike No it doesnt use it, itll remain in your inventory. Everything in Offline stays on character no matter what.
I hit ready when I was on reserve screen, then hit back. Then hit ready from the map screen and it actually worked. Gonna see if it was random luck or if I can reproduce it
@formal fable Ive always done it at the map, Selecting my time then clicking ready, then immediately backing out (sorry for the late response :/)
im unable to load into a game with a group, i cant see when people join my group, nor can i see my invites to a group, is anyone nelse having this problem? ive been having it for nearly a month
@steady flume Try Going into the lobby as your pmc, Select a map and time and just click ready, Immediately when you can, back out. This should fix the lobby grouping issue.
tarkov shooter 6 bugged? just got 2 kills with m700 on sniper scavs on customs that didnt count...
Someone else have big connection issues?
@sly mantle only just played one game but 0 issues
Im really confused... No download or anything running in the background (I have a selection of 3 servers because I play with american friends) they all worked until now totally fine... Now the ping it 20ms higher then usually and I get constant dc's.....
Im feeling like a rat on labs right now... Have to sit in a corner and trying to fix that issue...
Just ran a few with my boys and Ive noticed no issues, Might be something on your end. Have you restarted your router at all?
hey so im having problems with running tarkov, i can run factory but thats it, i have a hard drive so that may be the issue, i dont have the best pc, but i was thinking, i have like 32Gb flash drive could i move it to that to maybe increase load times?
Definitely not
i was also told to run it on high rather than low
Flash drive would be way worse
got it
You can get a 126gb SSD for like $30 on amazon. Highly recommend.
should i get an external or internal
Internal
They're very simple to install. You can watch a YouTube video and do it in less than 10 minutes
also do you think my graphics card could be the issue? im running a gtx 1060 3gb
Its not great but on lower settings it should be fine.
kk so it should be on low?
Mess around with it a little. I would put textures on medium or high.
the only thing you should try to increase is shadow quality, low shadow quality taxes cpu more than gpu
That as well.
try each setting to see if there are any noticeable differences
kk
everything else pretty much at minimum. look up guides on youtube and google they explain it all well
i played customs once and tried it on low and it was like 15 fps
jesus no a 1060 shouldnt be that bad
What CPU do you have
yeah what cpu. i have 1080 but bottlenecked by cpu get 60-100 on customs
Intel Core i5 8400 @ 2.80GHz
Yeah you should get better frames than that. Check out an optimization guide like suggested. Also look into an SSD.
cpu could definitely be a problem
8400 should produce more than 15fps.
yeah true lol
But it's definitely on the lower end of the spectrum.
was 15 fps at max settings or lowest?
lowest
30-50 is probably more realistic.
oh and then after it just like lost connection and died
my r5 1600 at 3.7 ghz gets 60-100 on customs
okay so ill look up somee optimization stuff
actually that 8400 should be comparable to my cpu
if that thing overclocks to 4ghz it is not the problem at all
max clock speed on mine is 3.7
also do you think having more free space on my hard drive could help?
Its a non k variant but not sure what the max boost is
optimize game, also download hwinfo make sure gpu or cpu arent being thermally throttled
and im not sure how to overclock
@rare quarry apparently 4ghz boost
Not bad
no need to it auto boosts so it shouldnt be the problem at all
hmm
optimize game settings, look up guides, run game fullscreen, turn everything else off, download hwinfo to troubleshoot hardware too
kk
and i would also recommend at least a small ssd, maybe your harddrive is old/slow
ssds are dirt chheap now
could i get in call with one of you guys just to make sure i do everything?
add me, ill brb in 10
If someone finds a nice optimzation guide that works for them @ me please. Been strugglin with frames on customs with a 2080ti and 3800x. Used to get around 80-110 fps on 3440x1440 now i'm back on my 1920x1080 and getting 60-90
@jovial lodge check pins
I created a support request on the site, now do I just wait?
I purchased the game in July and now when I open my launcher it says buy
infinite loading screen is gay
@maiden cipher I posted my settings in this thread: https://forum.escapefromtarkov.com/topic/140097-fps-issues/?tab=comments#comment-1843662
So Iβve recently purchased tarkov and my first impressions were amazing. Playing with friends and my close family really made this game 10x better. The only issue is that Iβve been experiencing really low fps on certain maps. Factory and Woods are really the only ones that giv...
Quite a few people tried them out and said it was helpful. Try em out might be better for you as well.
awesome thanks!
Can Kosta#1688 be banned for advertising he is msging people in the discord inviting to his server
if i buy eft and move houses would i still be able to use it, it is 113 km away pls ping me if you can help
Why would you not?... I've personally moved several thousand km and my account is still fine so you should be as well. @sacred barn
Is there a way to have 'fps 1' always on from launch? tried in local.ini and it doesn't work.
Just taking a shot in the dark: does anyone know how to fix the micro stuttering on maps like reserve?
@high beacon thanks bruh that shit worked
I was backing in and out at the wrong time.
@high beacon ty
its been two days since i sent my ban appeal to battel eye with no responce. i got banned for no reason, i have 1600 hour in this wipe alone and have been doing nothing different. i put so much time in my character this wipe and they just banned me
is the endless leaving game glitch still a thing?....
yep, me n a mate are stuck trying to leave
my game is using only 50% of cpu and gpu, what can i do?
is anyone else having issues loading into a raid as a group? Me and my buddy get to loading map 100% then get booted back to main menu
I did some port forwards and I thought it fixed my endless matching unless I requeue EVERY time I queue, or not being able to see my teammates in party and it not putting us in the same game. However, it's still happening.
Are there any other fixes or maybe more ports that could help with that?
also it takes forever to load back to main menu after a raid or leaving queue.
theres a bug with raiders getting double hit count with 7.62 bps
i have a clip of it
any admins on?
Any solutions? It won't let me change the installation path and brings up this error. It gives a path that doesn't exist on my PC because I don't have a drive set to the letter C:
@timid sorrel Your PC by default requires a drive to be set to C ?
C drive is where your OS is suppose to be installed
Mine only has a G: and that's where my OS is
It's whatever though I've read on forums people have had no luck so.. I've wiped my system, formatted the drive, assigned it to C, and am now re installing windows
A little sad the change path option on the EFT battlestate launcher is just completely broken though
@timid sorrel You shouldn't have to reinstall your OS to change the letter
I do if it's my only drive
Can't change the letter on a drive that's active
I used windows install repair to access command prompt and change the drive letter, but when launched back into the OS, it quite literally switched the letter back, to G (tried it 3 times)
It only finally let me change the letter and stay that way, after a clean and format
Just figured out what has been causing issues with my mouse and dual/tripple screens, it was my ram cleaner for some wierd reason. As soon as i turned it off the mouse don't go outside the tarkov screen.
@timid sorrel You should be able to change it via the Diskmanager in Windows
That doesn't work if it's the drive that is currently being booted on @ornate matrix
Which I only have the 1 drive atm
Lol well hopefully it works after all this, not at my pc yet to test but will be soon
whats it with me and my squad constantly getting thrown back to the main menu when trying to scav
i have 12 gb ram and all the maps are smooth except of reserve, what should i do
on start i have a lot of frame drops
Bruh i got a big loading time, not matching, just loading the map and stuff and idk what to do to fix that
me too its fucing annoying
anyoner else having issues with woods where u go to load into raid and your computer hard restarts?
im trying to buy tarkov and i get βyour payment was declinedβ and i got nothing on my banking app, is there a fix?
Anyone facing prob in EFT where u r stuck at awaiting session start or 0 sec in deplying?
Hey guys, I have 300mb speed connection but this is my download speed of the game. Any one knows why?
anyoner else having issues with woods where u go to load into raid and your computer hard restarts?
Could be your pc overheating, do you control temps?
I feel like im having lag spikes and much lower fps since the 12.8 patch.
the game is unplayable atm. Shot a person 5 times in the head still died. When do you plan on fixing the servers?
i cant get into any games i keep getting a Game Aborted error and another Server error after the Loot is done loading, im connecting to the 2 fastest servers possible and i have been able to play at all since i bought the game yesterday
thats all i see
guys doesnt matter waht i do, but i am standing on awaiting session start. my ping is changing all the time but it dont want to put me in game....
doesnt matter what i do
@bronze prism my friend has the same problem. he gets stuck in 0 sec in deplying too. but cant get in the raid
Welcome to the shitshow of eft development boys. @vivid briar @bronze prism my advice go play a different game and come back after another year. Maybe they will decide to fix the issues when nobody will play it anymore.
feels great to be here after paying $45 or whatever it is, i get its a beta but come on bro whats the point of releasing a beta when i cant play the thing
my friend has no probs but i havent been able to play since yesterday when i bought the game
U are not supposed to have fun in tarkov- Nikita. Also No refunds - Nikita.
idc about the no refunds and idc about not having fun
i jus wanna play the damn game but nah bruh i cant
sitting here spending 10-15mins loading and i just get kicked out
Dude i have the game for years now. It has been going down the drain ever since i bought it. The improvements are cosmetic. The core is rotten. The game runs worse and worse every update. The desync is unplayable. Anticheat worked for 2 months.
so i might as well jus unistall already LMAOO
pretty much yeah
Stopped playing for a few months came back hoping it got fixed. nah its even worse now.
@mellow tundra sorry for pinging you but monomoy and toastiestelk147 is afk can you kick them ??
how does one change their nickname on this server, want to add [EU] at the end of my nick.
there this guy going around tking
he join my lobby and tked 3 of us and before i started the lobby with him i got a msg from another guy saying not to play with him
and when we confront him about it he dosnt say not 1 word
TwiceUnknown
#2071
can i report tkers here
ModMail @indigo yacht
If you guys are still have issues with the game lately please refer to this post: https://forum.escapefromtarkov.com/topic/140745-current-in-game-issues-poll/
Or if it's directly about performance, this one: https://forum.escapefromtarkov.com/topic/140771-performance-issues-poll/
will the matching bug ever be fixed
What I said above @delicate venture. They are working on it 
oh my bad didn't see thatπ

the quest Hot delivery just gave me double credit for each of the planted items despite only having planted one of each. upon raid end it showed credit for all items planted despite me only bringing one of each and just starting it
in fact looking at another quest I did I seemed to have gotten double plant credit for it as well. quest "Chumming"
Anyone know how to get fps 1 to show from launch?
Rather than having to console every time?
My nvidia overlay is super unreliable now and doesn't show the correct FPS, would like to have the ingame fps counter going all the time.
nikita once said that if you enable the fps counter it actually decreases ur fps by some
not sure iif its still actual
By 10 fps
lol it doesn't I've tested it
avg?
see if its blocking it
i checked doesnt seem like it
Priority rooms to check in shoreline and keys for ledxβs, Tetris, bitcoins, graphic cards?
WTF!
Can this game fix its shitty ass fucking laggy game? like its fine then its unstable as fuck then its okay then its garbage to play then its slideshow then its decent for awhile...
I crash immediately while loading in can anyone help?
Says that battleeye is blocking C:\Windows\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll
@grim mason : Had that same problem a while back. Had to give EFT Live full access to computer then a reboot to fix. Idk if it would work for u or not. Find EFT(LIVE), escapefromtarkov application, properties, security, then edit. allow it acces to every thing,,,, so ... full control. modify. read & execute, read, write, special permissions. ..... I do not know if this is similar to ur problem. it worked for me. good luck.
Yeah i haven't tried to reboot yet but I already did that I'll try rebooting ty for info in advance though
I have a video showing double placed items for quests
Giving it administrator is not the same as what i said above. I am assuming you understand. It acts like it did not pull up all the necessary files to boot.
@rose kelp it worked after I restarted and I did give it full access under properties
@grim mason : Nice, so its working ?
Yep It hasn't crashed yet
I am currently experiencing two persistent problems.
- Sometimes after a raid as a PMC i cannot click next in the menus and have to hard exit. Because of this i cannot heal up after a match.
- Sometimes i get stuck in matching as a scav and my buddies load in. It isnt until i hard close the game and rejoin (says im still in raid) that i am able to finally load into the raid.
Anyone else experiencing this and are there any solutions?
stratty the first bug will stop if you wait a minute
@vapid vine Check out the #771688449802502174 channel
the other I dont have a solution for
Next time you have an issue with the next button please follow those instructions. Trying to collect more information on that.
myles ive already recorded a video of it but im not sure where the support button is?
Hi MylesE, do u know what happend to the other servers in SA? Theres only one now
"report bug" through the launcher. @frosty sapphire
I don't know anything about that, sorry @mossy pecan
At times i have really high ping, it kicks me out of the game. Tested my internet with other games and i have 24 ping to SA brasil.. 180 on tarkov to SA
You'll need contact tech. support. Can't really offer you anything other than the generic trouble shooting @mossy pecan
restart modem... etc.
No worries thanks dude
@frosty sapphire Check this thread out as well. https://forum.escapefromtarkov.com/topic/140745-current-in-game-issues-poll/ would appreciate your feedback there.
anyone else having ping spikes in their regional servers?
it only started for me like 8-10 hours ago, when i load in a raid my ping hovers around 200
normally i have like 30 ms for australia but idk why it now hovers around 170-200+
every time the launcher loads this error message comes up, cant play because of it?
um how do i sell the labs keycard
@left hemlock is it found in raid/
YES
weird
i got it in my scav loadout
sell it decent money
Is there a timeout to enter when nobody is "queuing up"? My server is pretty empty at early morning / night
@vivid briar Found a fix dude?
Which map has the highest chance to spawn raiders (not labs)
I've reinstalled my game and now during matching it just closes the game with no error code or anything
Has anyone been suffering with the "loading map" taking anywhere from 1-3minutes (Before matching + loading loot etc) With this recent update (not 12.8 but the update they put out a few days ago). Used to load in first and now i'm loading in slow + late to raids
@wanton sleet Check out this thread https://forum.escapefromtarkov.com/topic/140745-current-in-game-issues-poll/
Legend, will check it out now cheers!
Seems like a lot of people are having very high ping in OCE and getting kicked
any idea why i have to reset my game everytime i want to que with my boys ?
is it just me or does some people have their windows cursor stuck and locked in the middle of the screen in mid-raid?
I've had that happen when I was tabbing in + out quite a lot during loading in. Just had to reset game after the raid and it fixed it ^^
Australia (Sydney) server ping keeps rising to 180 when I live in Australia. I usually get 22 to it. Is there something going on that anyone knows of?
@gusty drift your not alone, even a bunch of aussie streamers have been reporting issues and several aren't streaming tarkov today
@meager crest Who are the other aussie streamers? I'm streaming currently and it's cucking me over.
cBreeze started playing Teardown saying he was having issues, slushpuppy was/is still streaming but had a fair few issues with desync earlier (he is just pushing through), I was playing with mango early this morning and we were both getting the packet loss thing in the top right, a few other boys in their respective communities have all gone to apex till the servers settle down or whatever
Hmm. Weird. Thanks for the info though, really odd that it's only happening to a select few.
anyone know what this means ive tested my internet and everything to make sure its not a fault on my end
@fierce coral You from australia?
yes
@fierce coral it just happened to cBreeze on stream
yea its pissing me off bro just wanna play some tarkov lol π guessing the servers are eating it well at least the Au/Oce
I can no longer get past the first loading screen to see the main menu anymore
Just got DC'd, Reloaded back in was creating loot pools, It kicks me again stating "Game Aborted, Try to Reconnnect" so I click the continue button.. It basically just killed me and gave me an AWOL over something outta my control.. Come tf on..
aint mad, just warning yall if you get that message, you might aswell hang it up
bruh oce servers are fucked rn
how does one change their nickname on this server, want to add [EU] at the end of my nick.
yep, high ping was happening to my team too
Low quality connection on OCE server, best yet, in the middle of a fire fight in factory 
Yeah it's also happening for scav raids as well, just tested it, so OCE servers are fcked
So, Hello people. I started the game about 2 months ago but I am having really hard time progressing. (I dont know if this is a ban reason but,) I am playing in EUW and can someone give me a red rebel to help me or help me get one because I dont know how to get one. Your help would be really appreciated π.
Bro, RR is as useful as a standard bayonet, it's only used for cliff extract, which you need in addition a paracord and no armour vest in order to extract. That being said, if you really want it, i probs suggest #beginners-assistance or #pvp-lfg for someones help π.
Think aus servers are broken π¦ keep getting 180-210 ping and getting kicked when only having OCE server selected
are they gonna fix it?
im having trouble trading items for gear on flea market. the handover icon is greyed out.
The ping spikes seem to be only for people that use Optus in the oce region
are we sure its a ping spike and not a tarkov putting us on a different server?
True?
I was in a group of 4 and everybody was lagging apart from me, so I'm not sure
all three of them are on optus and I'm on telstra, so that checks out
its only for eft too, valorant etc all good ping
no fuckin clue then
is a tarkov issue or an optus issue?
both by the looks of it
are the moderators aware?
happened yesterday for like 30mins for me then went away but its been happening for hours today
havnt seen anyone other than the people having problems say a thing
Shoreline 2.0
no tweet or anything from anyone so guess we in the dark
thats fucked
legit unplayable
got 1 game in the last 20 that was fine with 30ping
the rest you get kicked for high ping every 20 secs
how does one change their nickname on this server, want to add [EU] at the end of my nick?
Is it normal that my ADS sensitivity is faster than my normal sensitivity even if theyre at the same setting?
i have only ~30 fps with 20gb Ram, Nvidia 970m and i5=6300. Any in game options doesn't work. Power plan, nvidia panel, allocating ram, new drivers, memory clean, instaling game on ssd disk also doesnt work. Have u got any idea how to increase fps?
I think the problem is your hardware. Tarkov is a very demanding and unoptimized game
Can I report someone on here for death threats in-game?
via the game messenger
how does one change their nickname on this server, want to add [EU] at the end of my nick?
@dull folio You have to change your actual discord name or request it to be changed in this discord by an admin/moderator
australian servers are fucked
@merry skiff also no i havent
idk whats going on man, is bsg gonna do anything? this is literally unplayable
im scared to go into a raid bcause i keep getting kicked every 20 seconds
(dont wanna go in to check either)
kk
Last time I played Tarkov was before 12.8. Today I tried to play the game but it crashes every time I try to go into a raid. I reinstalled and tried offline raid, offline worked fine. But when I try to connect to an online raid the game crashes in loading screen. I'll try again tomorrow when I've rebooted my PC and I'll update my GPU drivers. Just here to ask if anyone has had same issues, and did rebooting/updating drivers help?
is here someone who can come with me in call and help me with my game i have many errors when installing it hard to explain i will just do screen record
@everyone
@rare quarry hey I have been getting error saying that itβs been used on another process
hi i got a loong time for louding map and loot it take abou 4-6 min every time
does somebody knowe how to fix it
Anyone know why the email change option is unavailable on the tarkov website? Made a new primary email and I wanted to change my account email but it won't let me. Support has not been very helpful
Get 1 shot on leg and DC NICE! GAME!
Now i cant log into the game and play now im starting to think BSG scammed me cause i havent received an email from BSG since 10/12/19
@dull folio You have to change your actual discord name or request it to be changed in this discord by an admin/moderator
@wintry bison thanks
do i have to extract customs specifically or can i do any map. Because i've been extracting out of interchange and nothing has happened
@obsidian bobcat yes you have to extract customs
fak
I still can't reach the main menu when launching tarkov
Bsg please help me and not tell me to just go to the forums cause i have never been helped on the forums
anyone else having issues with matching into interchange?
i do one interchange run and then me matching for over 15 minutes and back out that goes on forever, have to alt f4 and then when i load in it just says leaving the game for like 15 minutes
anyone know how to get my enhancemnt tab on my microphone (usb) i tried all the tutorials and they dont work
or anyone know how to fix static/background noise on mic ?
@vapid kernel What server are you on?
Guess I just wont be able to play tarkov again. Thanks BSG.
can i ask a moderator to change my Nick from "Laviski" to "Laviski [EU]" so i can reflect the region i am from?
Can someone send me a link to the settings optimization settings page #community-support
okay so i previously installed tarkov on my HDD, my loads times were undesirable as expected but everything ran really well regardless of map. to fix my load times i installed tarkov onto my SSD and now every map except Reserve runs well. Reserve stutters heavily especially whenever i shoot or go into a new area and i dont know what to do
why are me and my friends getting kicked out while loading map
2 months break from labs we decided to give it another try... less than 1 min we get one tapped at the same time by a guy named sorry117... yay labs.
there are no hackers they say π
i cant even do prapor's first quest. my fps is perfectly fine on factory because i get around 80 but on customs its unplayable. i get like 5 fps on customs
Hey i've been trying to load into shorline but each time i load in it says "connection lost" do you know why
Hello, i have a question, have a friend from spain (barcelona), and we are trying to figure out if we can actually play together, i can play on miami servers. can spanish players get a good enough ping to play on miami?
Is there any way for me to buy Edge of Darkness but still start with the Alpha container because going getting gamma breaks progression of alpha to epsilon?
The Gamma will be sent separately to your inventory, you can just leave it in your stash and keep using the Alpha.
What about after wipe?
You'll have to buy an Alpha from Peacekeeper.
ok thanks
french toast - can i ask to change my Nick from "Laviski" to "Laviski [EU]" so i can reflect the region i am from?
much appreciated!
anyone ever see this? i already tried cleaning drivers up and updated c++ packages
gpu utilization spiked to 100% then immediately bottoms out at 0% and the game freezes indefinetely
French toast - do you know a way to resolve the "lost connection" problem in tarkov?
Sorry, I can't help too much Riko and _4_2_0's issues.
You need to select a log.
I need to report someone for an attempt of tking me, when I fought back i killed him and nows hes saying he is going to get me banned from the discord
@lofty sail Contact a mod and you'll need proof yourself as well.
I cant log in and cant play the game cause 2 step screwed me
ok so I have a better computer than the friends I play with meaning I load in a lot faster than they do, so i have to sit around proned whule i wait for them. is there any way that i could make it so i load in at the same time with them?
@topaz hinge Download the game on your SSD if its not already
i think it is
eya it is
its just an inconvenience that i load in before they do. puts me at risk of getting killed, I've been dealing with it for a while now, but if theres no solution its fine
Well you download load it on your hard drive or they could maybe get a SSD? @topaz hinge
First time I've heard of the request for your game to be slower.
lmao
theyre using gaming patops so thats out the window
it was just a question dont worry about ti ill survie
Well the main issue is that they bought "gaming" laptops
bruh how rare is phased array element, been in over 20 raids, cant find one
whenever i try to join a lobby that consists of 4 people it shows me in the call on my end but doesnt allow me to hear or speak aswell as not being able to watch the stream that says "youve been disconected"
@vivid briar My ping seems to be fine now after giving my modem a hard reset
i cant join in to a chat its all locked
anyone else having issues joining a channel?
@coral hollow is cheating how to report ?
I'm planning on building a new PC to play tarkov with. Can someone make me a list 900 and under? Thank you
Hey fellas. I am having an issue with load times after leaving raids. I've done some research but all the results just say its a bug but they were from two years ago. My buddy I play with does not have this issue at all. So after we leave a raid he's back to the main menu in 10-15 seconds where as I sit there on the screen with the spinning circle in the bottom right for upwards of 5 minutes sometimes. We have very similar pc setups, m.2 ssd, 32gb ram, etc. I have tried fully uninstalling the game and launcher but nothing has helped. My ISP is Spectrum if that helps at all. I need a fix plz it's so frustrating losing so much precious time to loading screens
anyone else having issues joining a channel?
@covert hare i am aswell
yes
@past fractal ??
Can I buy the game using a visa gift card on paypal? I am canadian and iirc canadian gift cards don't have an expiration date anymore so how would that wok?
Is there a mod online?
i cannot join chats at all
Help i cant join any calls in the discord sever
but i can join others out of this sever
same but i restarted and it didnt work
So i'm having a problem with getting into a game.
When I enter into a lobby I can see my friends and Invite them, they can join my group but I never see them join the group no matter how long I wait.
When they send me a group invite I never receive it no matter how long I wait.
And when I start to join a match I get stuck on matching, never moving past this when my friends can join the same game just fine.
So i'm having a problem with getting into a game.
When I enter into a lobby I can see my friends and Invite them, they can join my group but I never see them join the group no matter how long I wait.
When they send me a group invite I never receive it no matter how long I wait.
And when I start to join a match I get stuck on matching, never moving past this when my friends can join the same game just fine.
@oak summit For the matching issue let it match for 2.5 minutes, back out, then try and match again. I get the same issue and that fixes it. For groups where your team mates don't show up in the lobby, have the entire group restart the game. Have had this issue and it fixes it every time.
will try thanks
Anybody have suggestions for my issue posted above about load times? ^
Hey fellas. I am having an issue with load times after leaving raids. I've done some research but all the results just say its a bug but they were from two years ago. My buddy I play with does not have this issue at all. So after we leave a raid he's back to the main menu in 10-15 seconds where as I sit there on the screen with the spinning circle in the bottom right for upwards of 5 minutes sometimes. We have very similar pc setups, m.2 ssd, 32gb ram, etc. I have tried fully uninstalling the game and launcher but nothing has helped. My ISP is Spectrum if that helps at all. I need a fix plz it's so frustrating losing so much precious time to loading screens
@inland sparrow I don't know Spectrum as an ISP, but this is also a problem that I've had. I also had issues loading the flea market and dealers. The cause was carrier grade NAT. I called my ISP (in my case AussieBB) and asked them to unsubscribe me from CGNAT. It took around half an hour for the changes to take effect, but I don't have the issue anymore.
@sick lily I have the same issue with flea market/dealers so that may be my problem then. I use my own modem/router so I don't think I need to call my ISP just a matter of digging into the router settings. Will look into that thanks
Hey we have caught a tarkov cheater what do we do his name was Proud_fury
plz ban this man his name is proud_furry https://medal.tv/clips/36083010/d1337zOmWjpl
snipe loot player scav is one of the millions of Escape From Tarkov gameplay clips & videos on Medal. Join today and see more clips.
he even pre fires
this aint BSG bro
@inland sparrow the best way to check is go to a site like whatismyip and see if the IP shown is the same as the WAN IP shown on your router. CGNAT is upstream of your home router, so no change you make can fix it. If the two IP's are different it's almost certainly CGNAT and what I've proposed above should fix it.
this discord cant just ban someone @winter forum
@vivid briar
just needed to grab your name
try that
Okay, I'll ban than unban you, Sometimes the PMC role stuffs up when users join
@sick lily IPs match up so im not sure..
plz ban this man his name is proud_furry https://medal.tv/clips/36083010/d1337zOmWjpl
@winter forum While I still have my suspicions, it's pretty valid to me. He heard you and he didn't pre-fire you, you peaked your barrel out and he began shooting because of that. Also the laser and the noise you made turning it on.
snipe loot player scav is one of the millions of Escape From Tarkov gameplay clips & videos on Medal. Join today and see more clips.
@inland sparrow is UPNP enabled? The only other thing I can suggest to fix NAT issues (which is what this sounds like) is port forwarding.
hey i cant join a voice call
@sick lily I have an AWG set to routed mode (so its only acting as a modem) wired to my mesh router and UPNP is enabled on the router. Are there specific ports I should forward for tarkov because I have open NAT type in all other games afaik.
is there a new verification thingy or?
@inland sparrow I'm getting out of my technical comfort zone here, but when I was testing I disabled IPV6, and forwarded 443 (this is only used for the authentication so possibly not needed), 8080, 17000-17100, 49000-59000 as they were the active ranges I could see in netstat.
@quartz needle
Done
It shows a lock by the channels? Why? I cant access them. I was never banned or broke any rules.
If anyone is willing to help Id sure be grateful
can anyone tell me how to fix like some sort of static on my screen it only happens in night raids and i cant even see pls help
@vivid briar under settings -> graphics -> sharpness. Try lowering it
ok ty
hey anyone know why im not able to join voice channels?
i cant acess any vc
anyone know why i cant hop in chats?
Do we know when pre-wipe is or usually is?
Accepted rules but still locked out of voice chat
customs 3 guy monkey in here but not talking not joining we need are fifth
Has anyone fixed not being able to join chats
From what @vivid briar said earlier, looks to be an issue with the PMC role.
Ah, just Discord things
Pretty sure discord just changed the way roles are done.
Tons of servers having issues.
We havent changed the role at all. If we changed the roles, our discord would've completely crashed tbh
It may just be back end discord nonsense
@rare shadow Yeah they did some changes with roles. https://discord.com/developers/docs/change-log
Integrate your service with Discord β whether it's a bot or a game or whatever your wildest imagination can come up with.
Thats dated September 24th
Didn't notice that. It started effecting quite a few bots that issue roles though. Might be something to look into.
cant join any voice channels, does anyone know why?
we're just talkaing about it @gusty lily
ok
when is the dev stream ????
no new date yet
so its not from the message that was posted in eft announcements???
It was canceled and no new date, simple. No need to put ??? at the end of each message.
hello i can't hear any of the groups im in and i dont populate in them, they fill up 5/5 but my name is not in the list
well if its a question that doesn't need ur answer ill appreciate u staying quiet @leaden steppe
hello i can't hear any of the groups im in and i dont populate in them, they fill up 5/5 but my name is not in the list
@sonic musk Like in game? You can't hear other people in game, and you may need to wait a second to see yourself on the list.
well if its a question that doesn't need ur answer ill appreciate u staying quiet @leaden steppe
@iron ingot My guy spent 10 minutes really writing a response on how I gave him an answer? You got an answer, repeated the question and I repeated the answer. Why such an attitude.
i can't hear ANYONE in any group i go into, everyone's name is greyed out, and im not even "in" the groups i click on- because they fill up 5/5 and dont include my name
people are on my nerves today sorry m8 @leaden steppe
i can't hear ANYONE in any group i go into, everyone's name is greyed out, and im not even "in" the groups i click on- because they fill up 5/5 and dont include my name
@sonic musk Are you talking about the discord or EFT? Because you can't hear anyone inside of EFT, and it would help if you send a pic of what you see visually.
the discord. the official eft discord
the discord. the official eft discord
@sonic musk That's an issue Discord is currently having, not anything anyone here can do to fix it unfortunely.
had a bad day and i just dont fell like taking any criticism
It's fine, everyone has a bad day, just try not to be as obnoxious, as other people may be going through the same thing, no need to put out whatever is bothering you onto random people.
Usually when people do that it's less of a question and more of an annoyed response. Similar to how talking with caps is like screaming and ?!?!? is confusion.
i do it differently cus i never type sorry XD
i cannot join voice channels
i keep getting this i have restarted my pc, ran tarkov as an adminastartor and everything. Nothing works. Somone please dm me and tell me the issue, please help me out
cant access voice channel here as well
Its been happening to a lot of people from what I hear
cant access voice channel here as well
@vivid briar
Please just scroll up or read the announcements
Anyone knows the fix? My friend is stuck on awaiting session start. even if he restarts he cant spawn
Is there a reason why all the channels are locked for me?..I just updated my computer and now I can't get in into any voice chat server
@lament hull It's literally 1 post above the other person, just read.....
@leaden steppe My bad man, thanks for the reply
Yeah that was actually pretty toxic of me, it's just that this always happens.
@leaden steppe Dont sweat it, it was pretty lazy of me not to scroll first to check if others had the problem or if it was addressed already..no harm no foul brother
@near scroll go to your Task Manager and kill off any instances of "EscapeFromTarkov.exe", "UnityCrashHandler64.exe" or BsgLauncher. Then open Windows Explorer as administrator, make sure hidden items are visible, browse to C:\Battlestate Games and rename the "lock" folder to something like "lockabc". Restart your PC and try again.
Does anyone know why i cant join a vc??
-You may be unable to join voice channels for a bit, this issue is on discords end.
Sorry!```
all the vc are locked for me
same
you know why
nope, I was in one last night, no probs
The issue was noted about three hours ago, I do not know the reason why or a fix to it. Please have patience while Discord works on it on their end.
ok no problem
ok so it's a discord thing.
Becuase i can join vc on other servers just not this one
daim
@peak charm you should probably open a support ticket at battlestategames website for that
anyone know why the email change feature has been disabled?
@oblique quartz will do its been 4 days
@mellow tundra I am unable to join voice channels. I think it has something to do with the role "news" that I have.
I can't join rooms?
Oh wow...is there a fix? Like reinstalling?
nah
Okay, sorry I saw the message above after. π¦
yeah same
oof
we need to wait for discord to sort it out
all big servers are currently having the issue
I just noticed the news role and was like what is that maybe it is it.
yup having the same problem.
i dont think its the role i dont have the role news and i have the same probnlem
ok this is cool. now i hear the little sad beep whenever someone leaves a call from every single interchange channel
sick. but i just cant join them. :/
Please make sure to read the pins of this channel or #discord-announcements if something isn't working right. π
i keep geting checksum error
I have a problem where often I won't load flea market or dealers, or I won't get a notification that I got insurance back or my item sold. The only temporary solution is to restart, anyone know how to fix it permanently?
anyone else have this
