#community-support

1 messages Β· Page 673 of 1

gusty terrace
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Any mods in the hat??

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Chat

silk venture
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@mellow tundra

vivid briar
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@silk venture send a ticket to support

gusty terrace
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I was blacklisted from chat channels for no reason

silk venture
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how would i go about doing that?

vivid briar
gusty terrace
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Like I could not think of a reason why

vivid briar
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if you are russian, write in russian, since you said you spent rubles on an item which i dont think is in-game

silk venture
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What? all purchases are made in roubles, this is on the tarkov merch store btw

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you have to pay in Rub

vivid briar
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i didnt know that, my bad, anyway, just contact support and they should be able to help you

tribal relic
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My game is crashing every time I load into a raid. I recently reinstalled my game. It has happened twice now.

I'm loading into night time customs, and I get stuck on waiting for players. I get a Unity error, and my game closes. I am able to relaunch the game, and re-load into the raid just fine without any complications, other than spawning in several minutes late.

tiny atlas
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Why does it take me so long to load loot?

tribal relic
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@tiny atlas do you have the game on an SSD?

tiny atlas
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no

tribal relic
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That'd probably be why.

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How much RAM do you have?

tiny atlas
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my friend doesnt have it on ssd and loads way faster

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I think 8Gb

tribal relic
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that could also be a reason

tiny atlas
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No I just checked and I have 16Gb

rare quarry
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@tiny atlas An SSD would help with your load times significantly.

tiny atlas
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I have a hybrid ssd/hdd

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also my friend loads in significantly faster than me and he doesn't have an ssd

rare quarry
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There's a lot of different factors that can contribute to you loading slower.

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An SSD would be the easiest upgrade if you're not happy with the loading time

brittle anchor
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who should I sell guns to?

tribal relic
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Why this is in support-chat, I don't know, but for the most profit, mechanic.

rare quarry
small ledge
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Anyone else having issues with connecting to raid? Have sat in Interchange lobby 16+mins twice with a buddy, and never find a match, try to back out but just get spinney wheel of death and end up having to alt-f4, takes 5+mins to relaunch the game as it takes forever on the loading screen before it finally says "loading player data"

fiery kelp
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Yo guys are hackers really a big problem in this game?

sleek dirge
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so I have been killed in the past 2 days by 5 streamers that were currently streaming. All 5 times the other players had no audio to his character for footsteps or any grenades thrown as this happened in one instance. It has consecutively happened when the enemy player has been streaming, is this a known bug or is there something wrong on my end that I can fix cause this is getting ridiculous

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Its kinds weird that each instance of no audio all is related through players that are currently streaming

rare quarry
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@small ledge I've had that happen as well. Couple things that you can try... If you have a dog tag case in your secure container - take it out.

Other thing (that worked for me) was to turn off auto-select and manually select a bunch of servers.

small ledge
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Unfortunately I have neither of those. (No tag case in my butt, have manual servers selected) My buddy is in mexico I'm in us-central, not sure if thats the issue because we've always played together just fine any other time, it was just this one isolated event

rare quarry
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Coincidentally it was Interchange I had the issue with as well. It's resolved though.

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Try a different map and see what happens

small ledge
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Shall do, we switched to a different game for the time being thinking it might have just been BSG server maintenance or something

rare quarry
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It happened to me around noon PST. Has been fine since

coral ridge
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Hi i need help if there is someone who is knowledgeable about mobo/ram stuff

So i added a new ram on my pc. At first it works well even xmp is disabled. After 3 days of using it. All of a sudden my pc hangs up and doesnt boot anymore. Tried to remove the older ram and it worked. Tried to put it back it wont. BUT after i enabled xmp. It now works. My question is. Do i really need to turn on XMP profile so that it would run normal?? Or is there a way to solve this problem w/o turning on XMP (also i updated my bios already)

rare quarry
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Why would you not want XMP on @coral ridge

coral ridge
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Tbh i dont really know lol. It still runs smooth and normal even if its disabled

flint perch
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i have an error that says "downloaded file checksum does not match" anyone know why im getting this

rare quarry
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@coral ridge XMP allows your ram to run at the advertised speeds whatever that may be for your particular kit. It'll run at 2133mhz if it's disabled.

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Its essentially overclocking your RAM with pre-built profiles

vivid briar
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Hmmm. I had the same issue with interchange just now...

uneven token
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Does anyone know if the tarkov shooter quest bugged right now?

azure perch
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Since the 12.8 patch, nearly all of my raids (solo & group) get stuck at Awaiting Session Start or 00:00:00 in the countdown timer. Exiting the game and rejoining the raid doesnt work.

I've contacted support and tried all their suggestions, including:

Reinstalling, Checking integrity, Turning off antivirus, Launching as admin, Clear cache, Update drivers, Disable high quality colors option, Change servers.

I figured im screwed until a patch fixes my problem, just curious if anyone else had some possible insight. Thanks.

queen mango
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Since the last hotfix the ADD P4 scope has been modified wherein the scope portion was once capable of being zeroed independently from the red dot sight integrated on the top, but now when attempting to zero them both independently both sights are switched when either is attempted to be zeroed

Unaware if this is an intentional change, if so this is an incredible hinderance, as often times there is very little opportunity to zero your scope particularly in the middle of a gunfight.

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I personally do not and will not attempt to use any red dot sight or holographic at any range beyond 50m and would sincerely suggest that this change be reverted if it was in fact intentional

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I will try to test the scope on other weapons as far as I am currently aware this is only an issue with the SVDS

storm mesa
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Hey fellas, just wondering if anyone out there has similar specs (3900x, 2080 Super, 16gb - 3200mhz) and can explain to me what I can do to get some decent frame rates, I have a mate with a 3700x, 2070 Super and the same ram but the dude is getting 100 fps on Customs while I get 75-90 we're both using the same settings @ 1440p.

spring fog
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Player with ID IDontDuchar is hacking

woven coral
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Doing Tarkov Shooter part 5 and VPO-215 doesn't work? Is there a bug with 215 or a big if I was already on the task per update?

vivid briar
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whenever im loading into game w ma boys ill just get kicked off the loading screen while they continue and get put into raid while im put onto homescreen

warm thunder
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About to put my fist through a wall. I have been trying to install this game for an hour and I keep running into the same thing thing "object reference not set to an instance of an object" I get that error if I try to install the game. If you have a fix I would appreciate it greatly

vivid briar
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I can't even do gunsmith tasks without having to alt + f4 in the vendor menus. Not receiving messages for my stuff sold on the flea nor am i getting the vendor messages upon completion of tasks. I will report within the launcher, but this is getting old. I can't even not play the game without having to restart it.

hushed light
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I may have watched someone while they were using esp, is there anyway I could talk to a mod?

vivid briar
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how to fix late loading labs

keen lion
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hey, anyone else getting anti cheat connection error??

wet plover
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@woven coral I was just coming on to post about the same bug. Also using VPO. Killed 7 scavs now and none have counted. It seems they have forgotten to change this one from mosin only

wide gorge
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Hello, for months now ive been getting a "403 Forbidden - nginx" error when trying to access the website. Who can i reach out to in order to get this resolved?

muted flume
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@wide gorge that means they blocked your account, usually from multiple failed logins in a row or failed recatcha

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Contact a bsg support staff, you can use reddit or discord to do it

wide gorge
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@muted flume ok ill give that a try, thank you

muted flume
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Np

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@wide gorge the mods will probably ask for an IP address or something of the sort, and also your account name and stuff

wide gorge
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@brisk bane @signal pike Hello, I'm running into the "403 Forbidden - nginx" error when accessing the website. Could i get some assistance when you have a moment? Thank you.

gusty swift
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what should i do?

glad plover
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press OK

runic shoal
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is change email still disabled?

vivid briar
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is change email still disabled?
@runic shoal Yep

craggy furnace
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Hey guys so I'm having trouble launching EFT

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Whenever I launch the launcher it's stuck on Trying to find updates

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Nvm

vivid briar
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anyone know any fixes for when i run to the heli area in reserve my fps drops to 1/2 for 5 seconds then resume like normal at 60fps. also got into a gunfight there as soon as i saw the guy and shot once the game drops to 1/2 fps then 5 seconds later it resumes

craggy furnace
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that's 12.8 for you

ripe river
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My Game crashed while i connected to around Woods, i was at "waiting for Players". I've reconnected, but i landet in my stash and lost all.. there is no chance to get my stuff back,or?

true void
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Is it my ram speed that gives me stutters? I7 6700k 16gb 2400mhz (I think) 1080ti

potent jolt
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@brisk bane i was banned without reason i have close to no money and i dont even have a postive KD why am i banned

vivid briar
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my game is broken the game keeps wanting me to reinstall but wont work i need to change my files and i dont know what to do someone please help

rain vector
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when i play tarkov i pulled up task manager on one screen and tarkov on another i went full screen with tarkov and with a fps monitor i get 45 to 20 fps and my pc is not under full load

vivid briar
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my game is broken the game keeps wanting me to reinstall but wont work i need to change my files and i dont know what to do someone please help

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i flatout cant install the game no matter what file i try install it too

hollow wasp
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Me and my friend have had this happens a few times while extracting from raid ?!

vivid briar
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i flatout cant install the game no matter what file i try install it too
@vivid briar What's the error message you receive?

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its just saying it cant install

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no matter what file i choose

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I'm not sure what you mean. Do you have a screenshot?

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no i didnt take ones

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im currently installing the game after fully deleting ill see if this works

worthy prawn
ripe river
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over 12 hous noone got help here.. wow πŸ˜„

spare lily
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so i got a new ssd and tried to locate my game files for the launcher to be able to play again but whenever i click "Set path to existing game installation" it says one or more errors occured Object Reference not set to an instance of an object

graceful barn
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I am restarting and trying everything and I cannot join my friends invite. they join mine but I cant see them

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i uninstalled 2 days ago and it worked but now its happening again

whole kayak
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Does anybody here know how to solve "download file checksum does not match" when installing the game?

jagged epoch
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Hey, everyone! I bought Escape From Tarkov last night hoping to play with some friends, but was met with a lot of problems. When trying to join a raid as PMC, both online and offline, I get what appears to be a unity crash? The unity crash is 2018.4.13f1_f484665b2d77 I have a video showing what happens. I'll also put my PC specs here incase I need something.

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My screen will also randomly go black when doing virtually anything.

graceful barn
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wheres the suppport?

whole kayak
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dont think they check this very often

cinder acorn
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i swear to fucking god the teapot does not spawn anymore

fierce pivot
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Hi. I need help with this error. I can't download the game. I even struggled to download a Launcher.

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I bought the game and I can't even download it...

tardy zephyr
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so um, my game crashed while loading into customs then I tried reconnecting and my PMC is randomly dead even though I never fully connected to the raid and my buddy said my body didn't load in?

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so is all my gear lost too?

jagged epoch
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Good luck getting any sort of support :/

craggy furnace
crimson herald
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normal for EFT running 10 gig ram?

fiery fox
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So my game wont even open, starts to run, then crashes and closes.....

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right after the launcher

fallow hamlet
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My game keeps saying im matching even after 20 mins whilst my friends load in. I use to run this game well what happened?

proud portal
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^ Same thing happens to me my friend does not appear in the party with me, or it doesn't show me in the party. I have to restart my game every raid. If it doesnt show the other players in my part I will just get stuck at matching.

tranquil spade
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backed out of raid queue now stuck at leaving game screen. Any fix?

clear flame
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Yeah just delete the game, don’t reinstall it. Problem solved

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And I say that as I have had the same issue

vivid briar
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@tardy zephyr sounds like your buddy killed you and took your gear

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@tranquil spade restart your game and try a different map.

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The reports I have submitted for these bugs have gone unanswered for a month+ guys.

gloomy swallow
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start a scav run and back out and you can join your team mates, works for us. One of our group has that problem that after every raid he can't invite or be invited etc. Starting scav run and backing immediately fixes it, but he has to do it after every raid

hard storm
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im stuck at this stage everytime
@worthy prawn You should leave the dog tags case in the stash, and not take it to the raid (or free it from dog tags)

lost lintel
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Just wondering. is the support tickets only allowed 2 comments max?

arctic fiber
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?

bitter igloo
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@arctic fiber restart game

arctic fiber
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I did

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the same item i tried to purchase gave me the error

whole nexus
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All 4 man stuck on "leaving the game" after 10 minutes of matching, any fixes anyone know?

odd aurora
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Just got TK'ed for the 2nd time, now the kid that TK'ed me is saying there going to keep my gear... The TK was a mistake i guess but isnt stealing your team mates gear after they TK yuou against the rules?

whole nexus
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It’s a dog eat, dog world my friend. There are no rules, gotta trust your buddies with your life

leaden steppe
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Just got TK'ed for the 2nd time, now the kid that TK'ed me is saying there going to keep my gear... The TK was a mistake i guess but isnt stealing your team mates gear after they TK yuou against the rules?
@odd aurora If they're in the server and you guys were in a VC inside the discord server and you have proof, then you can make a report to one of the mods. But apart from that, nothing can be done in game, just pick your people right and like Jenko said, it's a dog eat dog world.

eternal jetty
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help

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launcher doesnt install

odd aurora
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0

tall chasm
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Devs, if certain attachments such as rubber butt pads and dovetail scopes are INTENDED AS A FEATURE to prevent your stock from folding, then why can you have those attachments on while the gun is folded?

cinder acorn
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need a MOD

fiery junco
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does anybody else have issue where the market stops from refreshing after a while?
[3:50 PM]
like my connection just stops and my sales no longer go through, but when I restart the game it shows it all sold

modern aurora
eternal jetty
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I've been stuck on this page for quite some time now
@modern aurora have you tried closing the page and doing it again

modern aurora
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yeah its fixed now, i just changed browsers

eternal jetty
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yeah its fixed now, i just changed browsers
@modern aurora i was just about to suggest that, since it said it was checking your browser

vivid briar
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Where can I contact somebody to get unbanned? I was banned for no reason and I cannot even make new accounts. I have only been playing the game for like a week and I havnt even killed a real player yet.

rare quarry
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Need to contact BattleEye @vivid briar

forest wind
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@rare quarry

rare quarry
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?

forest wind
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I have a question about me getting blacklisted

rare quarry
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I can't answer anything like that unfortunately.

vivid briar
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Howdy! I have some serious matching issues today, my game on Factory is matching for 10 minutes (3 minutes normally) and nothing happens... Anyone else have the same problem?

forest wind
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Damn alr

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Know who i can talk to it about?

rare quarry
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What were you blacklisted from

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@vivid briar take your dog tag case out of your secure container if it's in there.

forest wind
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LFG

rare quarry
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If it's a discord thing message the moderator bot

vivid briar
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@rare quarry No, I have it in my stash.

rare quarry
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Other thing you can try is turning off auto-select (if it's not already) and just selecting nearby servers

vivid briar
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@rare quarry appreciate it

rare quarry
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Its a known issue they're working on though. Hopefully helps for now. (Helped me).

proud wyvern
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unable to launch game

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after randomly kicking me out a raid

lost lintel
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I have a support ticket open and i cant respond in a comment to provide info

sharp skiff
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can change email account of tarkov?

rare quarry
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@sharp skiff The feature to change e-mail has been temporarily disabled, if you cannot access your account because of this issue, please create a support ticket (https://www.escapefromtarkov.com/support).

vivid briar
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Searching bug for pockets/backpacks sometime

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My ping went from 60 constant been playign same servers all day to 200+ now

queen mango
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The ADD P4 scope used to have the top RDS zeroed to 25 and the scope itself zeroed to 50 by default; allowing them to be zeroed independently as they should be. Since the last hotfix the ADD P4 scope has been modified wherein the scope portion was once capable of being zeroed independently from the red dot sight integrated on the top, but now when attempting to zero them both independently both sights are switched when either is attempted to be zeroed no longer allowing them to be zeroed properly.

Unaware if this is an intentional change, if so this is an incredible hinderance, as often times there is very little opportunity to zero your scope particularly in the middle of a gunfight. Would at least like to know if this is intentional.

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I personally do not and will not attempt to use any red dot sight or holographic at any range beyond 50m and would sincerely suggest that this change be reverted if it was in fact intentional

sharp skiff
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thanks @rare quarry

steady nova
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Why does accepting invites almost every "first time" when launching the game, cause us to not see eachother? (and if we queue up, which we all get sent into at the same time, we get put in different servers)

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This is seriously annoying and pissing us off. We have to ready and go back, then invite eachother again..

pine rock
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anyone have discounts? ive had 2 in the last 2 min

graceful barn
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I dont know what to do. I am restarting, getting in then backing out. Ive uninstalled. Worked for 2 days and then did it again. i can't join my friendsa nd when they join me I cant see them. Please help

gusty epoch
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is there a way for me to unbind my phone number from this account? I want to use my main disc account but cant because my phone number is linked to this acc

vapid steeple
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sv-98 should work on tarkov shooter questline right?

jaunty plinth
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@rare quarry Genuinely curious,

take your dog tag case out of your secure container if it's in there.
How would this affect matching times? Does it actually affect matching times?
I'm so confused on this response to the guys question

rare quarry
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Yes. It can

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Can contribute to a bug if the dog tag case is very full.

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Hope that makes more sense @jaunty plinth

jaunty plinth
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Gotcha

vapid steeple
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Is tarkov shooter pt 8 bugged?

ivory oar
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big fucking yikes, I got heavy bleeding, tried to use a hemostat, and my hand is completely glitched to just holding my gun weirdly

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couldn't heal, shoot, drop, I couldn't do anything

vapid steeple
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I got 3 kills in my first go on woods at tarkov pt 8 with an sv-98 and didn't get credit/completion. Cringe

sleek dirge
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so what the fuck did they do to "fix" the reserve spawns??? Just ran a solo reserve, spawn in and a 4 man is to my left hitting black pawn and a 3 man to my right coming from scav lands extract and Im dead in less than a minute

dry cedar
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when my friend plays game and types fps 1

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it says his limit is 120, shouldt it be 60?

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as his frames are terrible

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but when he is in the char screen it says limit 60

vivid briar
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Howdy! I have some serious matching issues today, my game on Factory is matching for 10 minutes (3 minutes normally) and nothing happens... Anyone else have the same problem?
@vivid briar Try forwarding UDP ports 17000 to 17025 to your pc. Solved all these weird connectivity errors for me.

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but when he is in the char screen it says limit 60
@dry cedar The menu is capped to 60 and the game is capped at 120.

dry cedar
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but mine in game says 60 aand out of game says 60

vivid briar
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Why does accepting invites almost every "first time" when launching the game, cause us to not see eachother? (and if we queue up, which we all get sent into at the same time, we get put in different servers)
@steady nova Try forwarding UDP ports 17000 to 17025 to your pc. Solved all these sort of connectivity issues for me.

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All 4 man stuck on "leaving the game" after 10 minutes of matching, any fixes anyone know?
@whole nexus Try to forward UDP ports 17000 to 17025 to your pc. This resolved all connectivity issues for me.

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My game keeps saying im matching even after 20 mins whilst my friends load in. I use to run this game well what happened?
@fallow hamlet Try to forward UDP ports 17000 to 17025 to your pc. This solved all connectivity issues for me.

eager crane
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helloooo i haven't read the 12.8 patch notes did they fix the FPS problems that they FUCKING broke in 12.7?

random rune
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guys im trying to upgrade to edge of darkness edition and it says it costs €52.00, however when i go to checkout it says my total is €70.22 ??? why

thick field
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taxes?

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@random rune

atomic coral
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servers dying again on me fix it

halcyon rover
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anyone having an issue with melee weapons disappearing? my red rebel has vanished into thin air

zenith folio
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When will the matching bug be fixed?

wooden acorn
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Can someone please point me in the direction of a dev or someone from support as i had lost my acount 6 months ago and have send multiple emails and had no response and i have spent over 100 pounds on this game, i also have my game receipt, pls message me on discord if you can help, thank you!

quartz bison
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love it when 1 shrapnel round to the leg kills you.

kindred summit
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Anyone know why my loading screens when I'm exiting a match take literally an entire minute just to get back to the main menu?

devout cloak
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anyone else experienced a bugs with matching lately? I cant get into match if i dont alt+F4 when it says matching.. When i restart the game after doing this I can reconnect to the game that has already begun. If i just wait the matching time just goes on and on and on.. someone pls help

vivid briar
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@devout cloak Try forwarding UDP ports 17000 - 17025 to your pc. Solved all matching issues and also problems with not ending up in the game that my friends could join.

devout cloak
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how do i do that..? xd im not a wiz at computers

vivid briar
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I'll dm you.

devout cloak
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ty

zenith folio
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@vivid briar could you copy paste to my dm aswell

vivid briar
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Will do

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hey guys anyone else having this issue i acant invite people but if they invite me i appear on there screen only but if they search i get put into a different game entirely happened EVERY time now since update

copper drift
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i cant upload videos to support website can i put youtube link instead ?

wooden acorn
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There is a support website?

copper drift
wooden acorn
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Its 404 not found

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Do you have to be logged in?

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@mellow tundra Can someone please point me in the direction of a dev or someone from support as i had lost my acount 6 months ago and have send multiple emails and had no response and i have spent over 100 pounds on this game, i also have my game receipt, pls message me on discord if you can help, thank you!

copper drift
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@wooden acorn yes you need to be logged in

wooden acorn
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Yh i cant log in πŸ˜‚

plucky robin
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is there any role for beginner helper? and what if are they requierments

gleaming tiger
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Why I am matching every game for like 5+ minutes, and when I go back, I have to wait like 10 minutes to put me in the lobby?....

vivid briar
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Why I am matching every game for like 5+ minutes, and when I go back, I have to wait like 10 minutes to put me in the lobby?....
@gleaming tiger Try to forward UDP ports 17000 to 17025 to your pc, it solved all network related issues for me.

gleaming tiger
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Hmm, let me see how to do it @vivid briar

vivid briar
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dm me if you need help. πŸ‘

distant marsh
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@mellow tundra Can someone please point me in the direction of a dev or someone from support as i had lost my acount 6 months ago and have send multiple emails and had no response and i have spent over 100 pounds on this game, i also have my game receipt, pls message me on discord if you can help, thank you!
@wooden acorn Hope somebody responded to you. My buddy had the same thing. Turned out he bought on 3rd party key site and therefore a batch of keys got revoked. Very sad. PayPal FTW though. He got his money refunded through them

prime mortar
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how in the name of fuck am i supposed to level up metabolism

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for nutrition unit level 3, last thing i need for intel center level 2

wooden acorn
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@distant marsh @mellow tundra thank you for replying! I had been playing the game for a while and one day i tried to log on and it said there was no recitation on my email and I tried everything and got no response from Tarkov support, I love the game so much and I want to get this sorted and I wont stop, i rlly dont want to but if this doesn't get sorted i will have to go to trading standards

distant marsh
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Support typicaly asks for Xsolla Receipt if Im not mistaken. If you don't have yours, contact Xsolla support with the wire information found in your online banking. Thats all the help I can give.

gleaming vault
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Hello, @wooden acorn thanks for reaching out.

We do not handle technical issues, account problems and bug reports here in the Discord. In order to take such requests with all the required information, we will need information we can only get in our support center.

To report in-game issues and bugs, please use the "report bug" section in your launcher. For account issues, please contact us on our website :

https://www.escapefromtarkov.com/support

If you do not have access to your account, please send us an email at: support@battlestategames.com.

Kind regards, the Escape from Tarkov Discord Team.
www.escapesfromtarkov.com

wooden acorn
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I have the receipt from them

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@gleaming vault im only in discord because i havnt had a response from multiple emails in 6 months?!

gleaming vault
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I would ensure you have the right email, when i made my ticket for account related issues, they responded withing about 1-2 months, in your email, this is what they sent me, i would follow the rubric here,

Before we handle this ticket, we need to confirm your ownership of the account. For this you need to write a NEW letter to the email address support@battlestategames.com enclosing the following information or send it directly to this ticket.
IMPORTANT! You must write only once: either here or by mail!
- If you have made any purchases for this account, please send the screenshot of the receipt of purchase. Please make sure the payment system interface and Xsolla transaction numbers are clearly visible.
- Also need a screenshot of the receipt from your payment system or online bank, with which you paid for the purchase.
- The e-mail address that was initially used for registering this account, and account creation date.
- History of account username changes.
- If the account has access to the game, please provide the playable character name as well.
- Any additional info that you think will prove your ownership of this account.

Thank you.```
wooden acorn
#

@gleaming vault ok i will send another one to them following that but i never got even a confirmation email back, thank you for your help by the way

gleaming vault
#

No problem, glad i can help, good luck with your request! πŸ™‚

wooden acorn
#

@gleaming vault thank you

void shard
#

Hi, I am having great difficulty grouping with friends. When I invite them they don't see invite or vice versa. Please fix issue has existed for very long

sudden totem
#

can anyone help me my accout was stolen i never gave out my pass or email i can prove that i actualy have the account

vivid briar
#

Hi, I am having great difficulty grouping with friends. When I invite them they don't see invite or vice versa. Please fix issue has existed for very long
@void shard Try to forward UDP ports 17000 to 17025 to your local IP. This solved all network related issues for me, including the issue you mention.

gleaming vault
#

Hello, @sudden totem thanks for reaching out.

We do not handle technical issues, account problems and bug reports here in the Discord. In order to take such requests with all the required information, we will need information we can only get in our support center.

To report in-game issues and bugs, please use the "report bug" section in your launcher. For account issues, please contact us on our website :

https://www.escapefromtarkov.com/support

If you do not have access to your account, please send us an email at: support@battlestategames.com.

Kind regards, the Escape from Tarkov Discord Team.
www.escapesfromtarkov.com

#
*Include the following information in the email*
- If you have made any purchases for this account, please send the screenshot of the receipt of purchase. Please make sure the payment system interface and Xsolla transaction numbers are clearly visible.
- Also need a screenshot of the receipt from your payment system or online bank, with which you paid for the purchase.
- The e-mail address that was initially used for registering this account, and account creation date.
- History of account username changes.
- If the account has access to the game, please provide the playable character name as well.
- Any additional info that you think will prove your ownership of this account.

Thank you.```
proven radish
formal fable
#

@vivid briar what does that even mean?

vivid briar
#

You can set this up in your router, it forwards all external requests on specific ports to your pc. DM me if you need help πŸ™‚

clever dune
#

How to fix the issue where you cannot unfold your weapon?

#

nvm got it, dissambled the whole gun

visual dagger
#

the change mail feature is available?

vivid briar
#

No it's not 😦

forest wind
#

Anyone know how long it takes for head mods to look at the modmail?

spare lily
sacred echo
#

I still cant get into a party, a month later and the same problem is in the game

#

I do not understand how a problem this big and so many people are having, does not get fixed in a month

#

and i just tried to load into a solo game and after the map and everything is loaded i get sent back to the main character screen

onyx surge
#

@forest wind anywhere from 5mins- 48 hours

#

depending on whether the mods care to look at it or not

lapis bloom
#

Yes the Party glitch is complete and utter bs. The fact you have to start a match, then back out quickly, yet still wait 10 mins to make it back to lobby just to REQUE with your team. So frustrating

grave sage
#

keep getting kicked out of lobbies when we search for match

sacred echo
#

yes bugs are bound to happen on a game that is still in development but for it to not get fixed after a month on a game i spent $140.00 on is fucking nuts

candid sky
#

is that glich where you cant go NEXT getting fixed?

sacred echo
#

lol im getting the next button glitch now as well after i finally get out of a raid

median loom
#

Friend keeps losing sound and disconnecting from servers randomly. Pretty weird.

forest wind
#

Thanks @onyx surge its been about a day

misty crest
#

Hi how do i connect to USA servers when i bought the game in Asia

rain vector
#

whens wipe?

foggy oracle
#

Hello, is there a "best place" to submit suggestions? My suggestion actually addresses a few ongoing bugs.

#

Bandito, I've not seen anything announcing specific dates for wipe. At the moment it's all speculation.

#

I can tell you this, players who've played for multiple wipes anticipate sometime between mid-Dec to Mid January. However, the current "thought" process is, that with the recent updates that have occurred, they may want to wait longer to see the impacts of the changes.

rain vector
#

wipes should be every month progression is to quick

chrome ember
#

would like every 3 months more

foggy oracle
#

Well, I'm glad to see that you're max level, max skills, and you've done all the quests Bandito. However, I don't think that's the "norm" for most players. If you'd like to see a wipe more frequently for your account, you could always just reset the account.

crystal breach
#

im in raid rn, and i killed someone on the stairs from black pawn to d2, dead body glitch throught the floor and now i cant get to him :/

flint schooner
#

Hi, there should be a new REAP-IR trade for Jager

#

on the wiki

vivid briar
#

A friend wants to buy EFT but does not know if it will work for him. Can I get a temporary code somewhere for 1/2 hour of playing?

leaden steppe
#

A friend wants to buy EFT but does not know if it will work for him. Can I get a temporary code somewhere for 1/2 hour of playing?
@vivid briar Not possible, but what do you mean by that? Are you concerned that your specs won't allow you to play? Here is the requirements you can check against.

#

@foggy oracle Dedicated section on the Forums that you can post that in, support channel isn't for this.

#

Anyone know how long it takes for head mods to look at the modmail?
@forest wind If you're looking for the head mods specifically to look at the modmail, then you'll need to wait a while. And also it's prioritization, if it's something that isn't important like a simple question then you'll most defiantly get pushed into the bottom of the list.

sterile wagon
#

i have someone else who was just banned for the same reason randomly^ we need a response

gray steeple
naive lotus
#

click fill items

gray steeple
#

ty

stuck ingot
#

@manic cairn teamkilling (he shot me and another person on team on purpose)

silver pulsar
#

I logged on today and my red rebel was missing from its scabbar slot. What do I do. Not insured

bitter igloo
#

Check your stash

silver pulsar
#

yeah not there

stuck ingot
#

i have no proof but @manic cairn teamkilling (he is soulja and then he change name too tyrone and now this)

hazy elk
#

my profiles banned for some reason, been playing all day then game crashed and now im banned... help anyone

maiden cipher
#

aight waddaheck why does this game run so poorly now. I was on 3440x1440 getting 90-120fps, now i'm struggling to get 60fps on 1080p. This is with a 3800x and 2080ti

#

on customs. on factory i was at a solid 120+

wide bough
#

how and where can i become a sherpa?

light stratus
#

my game is stuck on infinite leaving the game loading screen wat do

ornate dock
#

alt f4

#

not even joking just force quit

light stratus
#

lmao it just stopped on its own

ornate dock
#

there it is

#

you solve it by asking someone for help

verbal blade
#

anyone knows why do i keep getting disconnect since last patch? i always disconnect on the loading and when i enter the raid. today i've been disconnecting 5/6 a raid, i just dont get why the fuck this happens

#

does someone know?

wide bough
#

well whats your ping

hazy elk
#

does any of the support team reply?

fiery fox
#

game crashes most of the time when I launch it from the launcher..... this happening to anyone else? I already made sure the UDP ports are forwarded and whatnot, I just cannot seem to figure this out.

safe kernel
#

So I have to keep restarting to make looking for group work properly, if I invite sometimes I won't see anyone that joins my group, and if they invite me i never see an invite

#

tried checking files tried a full re-install, no idea what the issue is here

royal bison
#

Hey anybody happened to be unable to heal? 3 restarts didn't help or use stims or found in raid healing had to wait till i bleed out.

clear flame
#

any luck on the port forwading?

humble kiln
#

hey, im past my name change cooldown and still cant change it because of the cooldown, anyone have any tips?

vivid briar
#

Why do i have to re buy the game

#

Was there some sort of reset where you have to re buy it or something

hard needle
#

Anyone mind informing me on when the reset is going to be?

vivid briar
#

Wait is this how i contact staff or is there a diffrent way

tepid plover
#

nikita FIX THE GAME BRO, i tried to get into a game with a friend, it doesn't connect me, i try to restart the game and when i'm awaiting session to start, IT SAYS THAT I'M DEAD BRO, like i've been dying due this several times and i keep losing loot for that shit, man give me my stuff back or FIX THIS

vale jacinth
#

The game just disappeared from my account what the fuck

#

I played for months and when I last updated my launcher the game completely disappeared and it wants me to buy it again

civic wharf
plucky robin
#

Any staff i can write too?

#

A friend of mine got his acc banned without a reason he was level 6 started playing yesterday and just randomly got banned. No offensive Names

simple sapphire
#

Stuck on 'Awaiting session start...' for about 8 minutes, should I just restart the game?

knotty birch
#

No matter what I try, the scopes do not switch anymore. Anybody know why? Using a HAMR

tender crag
#

my account has been compromised

#

whats the fastest way for me to get support on this issue?

#

i have created a ticket, but from past expierences it takes a while before they get awnsered

#

_ _

#

anyone official eta staff?

vivid briar
#

I'm at a loss for words, i've changed all my servers around to auto i've restarted the game 15 times. I'm trying to figure out the problem for why i match infinitely then my friend is loading plain as day with no problems.

sharp skiff
#

one of my friend got issue about authorize code, he cant login the account cuz mails doesnt arrive his mail. What should he do?

thin lance
#

fix the servers, lost so many kits because i get disconnected and killed

willow cloak
#

Is there still currently a ping lock?

#

150-160 max ping limit?

#

If anyone could @ me a response that’d be dope.

lost badger
#

I am crashing when I am loading loot, I have not played since julyish and have verified game intergrity, cleared the cache and reinstalled both the game an launcher, any suggestions? Bonus: It also crashed both discord and chrome

muted flume
#

@thin lance they are support staff, not programmers and college level computing experts...

#

They have no control over server management

willow cloak
#

Anyone know?

muted flume
#

@willow cloak yes, their is a ping lock

#

It’s 165 I believe

willow cloak
#

Still 140-150?

muted flume
#

They made it 165, it used to be 150

willow cloak
#

That’s a real drag.

#

I miss being able to play with the homies. Hopefully it’ll be lifted back to 210 at some point.

midnight iris
#

one of my friend got issue about authorize code, he cant login the account cuz mails doesnt arrive his mail. What should he do?
@sharp skiff I have this exact issue im waiting for a response. Im not recieving any of these codes and i cant change my email in my profile.

muted flume
#

Yeah, European players are forced into Washington and na players are forced into London servers

#

@midnight iris did you go to and login to the main website?

willow cloak
#

I’m JP.

#

Stationed here. So I’m bascially barred from everyone in the states.

muted flume
#

What’s jp mean?

willow cloak
#

Japan.

muted flume
#

Ah

midnight iris
#

@muted flume ya i can login the website and my password and username are correct but it just says check email then no email

willow cloak
#

I used to be able to play with my boys back home. But Since the update back in may I can’t play with them anymore.

muted flume
#

Yeah, that sucks. Not only can you not play with u.s players you have to also try and understand Japanese, which is a hard as fuck language go learn

willow cloak
#

So I’ve not touched Tarkov since. Game isn’t that fun when you’re all by yourself.

midnight iris
#

sadly i played solo like 2000+ hours and finally played with friends yesterday. then updated bios prompting something with hardware id then when it tried to do email code it locked me out cause i never have the code

#

lol literally first time planned to play with friends today and got locked out

willow cloak
#

I don’t really do games to play alone, I like having fun with friends. And making more on something i enjoy doing.

midnight iris
#

oh ya it was a blast which makes this all the more devvy lol

muted flume
#

Tarkov is pretty annoying solo

#

I get zero gear fear when duo, but the moment I go solo I get gear fear and can’t play as good

languid otter
#

Auto Ram Cleaner stopped working for me again... anyone else have this problem or just me? :l

willow cloak
#

I just haven’t picked up the game since the update basically banned me from my friends.

midnight iris
#

once i got to like 170 mill stash value it feels alot better lol

willow cloak
#

And barred me in with china and it’s hackers.

muted flume
#

@languid otter tarkov has it’s own auto ram cleaner if I’m not mistaken

#

You shouldn’t need a background process

languid otter
#

That is exactly what I am using

#

I'm talking about that

muted flume
#

Then how did it stop working...?

languid otter
#

Doesn't work... exactly as I said?

#

It's fine never mind

muted flume
#

Tarkovs auto ram cleaner isn’t a separate client

#

It shouldn’t be doing that

midnight iris
#

from my understanding it only helps when using 8gb etc not like 16+

languid otter
#

Some people have 16+ and it's still an issue

muted flume
#

Well, that’s why you don’t mix rams from different companies

#

Makes them run like shit

odd flame
#

Hey,I am having a problem with gunsmith part 14. Ut wont't let me turn in the gun even though I have done 3 builds from the wikia dn gamepedia. Can Someone Help

vivid briar
#

No one has responded but may i please get my game back ive literally been waiting for a day how long is the wait time

wide furnace
#

@muted flume if you need someone to duo with, hit me up

#

@vivid briar hey are you signed in into your battlestate account on their website and from there you should be able to download the game, if you still need help join one of the chats and screen share

bitter igloo
#

@odd flame take off rear bump pad

#

or this is probably issue -

#

Make sure to buy the right black Magpul M-LOK AFG Tactical grip. The wanted one has no color mentioned in its name in comparison to the similar looking Magpul M-LOK AFG (Stealth Gray) Tactical grip.

#

you need Magpul M-LOK AFG Tactical grip (Black)

maiden cipher
#

ok I seriously don't understand how i'm gettign worse frames on 1080p than i did on 3440x1440 ultrawide

white wren
#

why does reserve scav take eons

rare quarry
#

Lots of people want to do it. Larger queue. Select more servers

valid gazelle
#

@willow cloak broooo finally someone else on asian servers, wanna team up for a few games in a couple of hours???

willow cloak
#

@valid gazelle add me

valid gazelle
#

Done

tribal gulch
#

my life right now, 3rd time it happens today, I cant get in even if I restart the game

patent pawn
#

When I download the game I get " file checksum does not match" does anyone know a fix for this?

peak lily
#

is there a way to report and possibly get your shit back if a game glitch makes you die

proud vector
#

LOL funny bsg dont do refunds bro they just ban people XD

peak lily
#

i figured rip

topaz iris
#

I've discovered that you don't get the invite bug if you're completely naked

#

if you take in anything other than your container and whatever is in it you get the invite bug

#

not sure if the devs know

#

hatchet runs until it's fixed πŸ™‚

warped cedar
#

Is there anything i can do for "Loading map 100%" like itll load it within 30-40 seconds but then another minute ez of just stuck on 100% lol

frank storm
meager folio
#

Hey guys, is there still a forum topic for posting Hacker vids etc?

#

I cant seem to find it

queen mural
#

For an hour I have a problem with Deploy stuck on 0:00, if I alt+f4 it stucks on awaiting sessions start... if i BACK im dead...

#

never happened before

hallow estuary
#

Two guys in LFG The Labs #2 @velvet tiger and @fleet canopy saying they're friends, called me the N word and said they wouldn't play with me for no reason in a public lobby. Said they're friend was admin and was going to get me banned from the public lobby.

vernal canopy
#

will there be a wipe soon

long flower
#

are we gonna get a discount on Unity Day (Nov 4)?

quick shadow
#

I have a question about the punisher p4 (killing 10pmc wearing balaclava and scav vest) I heard that if I wear only balaclava it will count too Is that tru?

wide bough
#

any mod help me on where i could be a sherpa?

vivid briar
#

!sherpahub

unkempt krakenBOT
vivid briar
#

!sherpa

unkempt krakenBOT
#

Hello @vivid briar,

In the Escape from Tarkov Official server, you can ask for Sherpas to come and give you assistance with Escape from Tarkov.
You can ask for in game help, help on modding you weapons, assistance to do quests... sherpas are here to help.
You can also request sherpas on the main Escape from Tarkov website.

Send a request to a sherpa :

https://www.escapefromtarkov.com/sherpa

Help on how to do your request :

https://forum.escapefromtarkov.com/topic/88265-how-to-ask-for-a-sherpa/ 

On this discord, you can also use :
● #beginners-assistance : To chat with other beginners and meet sherpas.
● Beginners assistance : To talk with sherpas and to be moved in private rooms, to raid with them !

You can also contact Sherpas and other helpful players by joining this server
https://discord.gg/RspH4jw

Thank you, and good luck in Escape from Tarkov.

vivid briar
#

@wide bough

#

above

wide bough
#

and there is instructions in there on how to become a sherpa?

#

@vivid briar sorry for the ping but in the "Forum profile link" but do i just link my eft profile from the website?

vivid briar
#

go onto the website sign in and you should see a tab for the forums

wide bough
#

alright thx, done it. how will i get told if i became one/ didnt get it?

vivid briar
#

oh you put a app in

#

so they'll contact you via the forums or discord

#

@wide bough

wide bough
#

ah okay ty

glossy jewel
#

easiest uninstall of my life πŸ˜„ 4 games 4 one taps in 30 minutes πŸ˜‚ get rid of some cheaters first stupid russian cuck, hope this game dies very fast πŸ˜„

queen mango
#

I keep loading into a match and then immediately getting kicked out and sent to the menu

#

It has happened on both scav and pmc runs now this is an issue I have never experienced before, my friends also have the same issue at times

vivid briar
#

Is there anyone that can help me with my current problem? I'm trying to download it from my C drive to my new ssd and it just will not stick

queen mango
#

Also now having an issue where awaiting session start does not end and I will not load into the raid

tranquil birch
#

my penis is short, any fix yet? On an unrelated note my game is in a repair loop

gaunt mauve
#

any help of how to get eft to respond on my ban apeal??? 2 day of no tarkov no response

desert badger
#

Hi! I have a question. I live in South Korea and I only have 4 servers available to play.
Is there anything I can do to get access to more servers? (So that it would be easier to find other players to run with)

dreamy arch
#

Don't live in south korea :(

unreal summit
#

Ayo, does anyone know how to convert COD MW sens to tarkov? any help would mean alot

sacred stone
#

I'm getting constant crashes if try to play as scav

pearl palm
#

can anyone tell me exactly how big tarkov is?

floral pecan
#

@pearl palm 19GB

#

Hello, someone have stutter, freeze and fps drops when a player shoot near ?

fleet shore
#

any reason why i get server connection lost once every 5 raids even tho my connection is fine and im talking to friends in discord

cosmic wigeon
#

2 step auth screwed me and now i no longer receive emails and can't get into my account and i've submitted multiple tech support emails and nothing.

sacred echo
#

Still no update to fix the squads or me having to relog after every single raid or not being able to exit raids because the next button wont work? Over a month now with the same problems and no fix. If the devs cant figure it out why have they not rolled back to the old version?

left hemlock
#

someone help pls

cosmic wigeon
#

@left hemlock It honestly doesn't look blurry or fuzzy.

left hemlock
#

oh my monitor it does

vivid briar
cosmic wigeon
#

did you maybe check to see if you have a fracture or something? @left hemlock

vivid briar
#

match making sux

feral stratus
#

Hey

#

I'm having an issue, i have very long load times and i was looking for something to reduce them, as i was looking into that, i found out that changing the server from automatic to the lowest ping ones prob reduce the long loads, but every time i try to join a raid my game crashes and idk why, using the automatic server doesn't crash my game

vivid briar
#

I have tried everything BorninTokyo... not one thing has improved my connection

#

and you won't ever get any response here, just feedback or trolls from players... never seen any "support" in this room

feral stratus
#

yeet, thx

formal fable
#

Still cant play at all. matching indefinitely

fringe garden
#

I get the same thing Omisco, havent been able to play since the patch after the new stuff

high beacon
#

Before actually queuing into a raid, Ready up and then immediately hit "Back", thats what fixes the infinite matching for me, Hopefully it works for you guys. @formal fable @fringe garden

formal fable
#

Sadly that does not work for me 😦 Nothing I can do atm besides wait for bsg to fix

fringe garden
#

Havent tried, hopefully it does work

high beacon
#

Try clearing cache and integrity checking the game omnisco

formal fable
#

I also get backend errors and random bs all the time but this is the first time I've ever not been able to get into matches period.

#

Tried that as well, nothing. Tried creating a port for the game with @vivid briar help but that also did not work

high beacon
#

Id also leave the server selection on Auto, since this past update, I cant play unless im on auto, its weird. Not sure why this has been happening

#

I think its the new group system thats messing everything up..

formal fable
#

ONly way for me to get into a game is to wait 5 minutes matching on a popular map, then alt f4 and restart then I can reconnect

#

It works like 75% of the time lol, sad days 😦

high beacon
#

Yeah thats a bummer man, Sorry to hear that. Ill keep on the lookout for any other fixes I come across

fringe garden
#

Yeah sadly, even if I Alt-F4, I never reconnect, just lose all my shit everytime, I try to play. Ever since they tried to fix the first group matching issue, it just messed my stuff all up

formal fable
#

So what part of the queue are you hitting ready? When you're at insurance?

#

@high beacon

#

Or when you're on the map screen?

formal fable
#

I hit ready when I was on reserve screen, then hit back. Then hit ready from the map screen and it actually worked. Gonna see if it was random luck or if I can reproduce it

trim pike
#

Question: when you do an offline raid, against only the ais, if you go to labs for an offline run, do you officially use that labs card? Or do you get it back since it was a offline run?

maiden cipher
#

Just had a super weird thing happen. me and a guy in the beginner chat were playing tarkov and were both screen sharing and all of a sudden my discord froze, so i signed out of my pc, and got back in and now tarkov is having to reinstall the whole game

#

redit has similar issues apparently

steady flume
#

im unable to load into a game with a group, i cant see when people join my group, nor can i see my invites to a group, is anyone nelse having this problem? ive been having it for nearly a month

#

every time i try to load in with a group i just get stuck in matching for 30 minutes

bold knot
#

Can anyone help me with stream being pixelated like crazy when playing EFT. 1080p60fps, other games look fine but EFT is unwatchable at times, which makes creating any videos of it even harder

high beacon
#

Question: when you do an offline raid, against only the ais, if you go to labs for an offline run, do you officially use that labs card? Or do you get it back since it was a offline run?
@trim pike No it doesnt use it, itll remain in your inventory. Everything in Offline stays on character no matter what.

#

I hit ready when I was on reserve screen, then hit back. Then hit ready from the map screen and it actually worked. Gonna see if it was random luck or if I can reproduce it
@formal fable Ive always done it at the map, Selecting my time then clicking ready, then immediately backing out (sorry for the late response :/)

#

im unable to load into a game with a group, i cant see when people join my group, nor can i see my invites to a group, is anyone nelse having this problem? ive been having it for nearly a month
@steady flume Try Going into the lobby as your pmc, Select a map and time and just click ready, Immediately when you can, back out. This should fix the lobby grouping issue.

steady flume
#

thank u bro ur so hot

#

no homo

fair kindle
#

tarkov shooter 6 bugged? just got 2 kills with m700 on sniper scavs on customs that didnt count...

sly mantle
#

Someone else have big connection issues?

fair kindle
#

@sly mantle only just played one game but 0 issues

sly mantle
#

Im really confused... No download or anything running in the background (I have a selection of 3 servers because I play with american friends) they all worked until now totally fine... Now the ping it 20ms higher then usually and I get constant dc's.....

#

Im feeling like a rat on labs right now... Have to sit in a corner and trying to fix that issue...

high beacon
#

Just ran a few with my boys and Ive noticed no issues, Might be something on your end. Have you restarted your router at all?

supple forge
#

hey so im having problems with running tarkov, i can run factory but thats it, i have a hard drive so that may be the issue, i dont have the best pc, but i was thinking, i have like 32Gb flash drive could i move it to that to maybe increase load times?

rare quarry
#

Definitely not

supple forge
#

i was also told to run it on high rather than low

rare quarry
#

Flash drive would be way worse

supple forge
#

got it

rare quarry
#

You can get a 126gb SSD for like $30 on amazon. Highly recommend.

supple forge
#

should i get an external or internal

rare quarry
#

Internal

#

They're very simple to install. You can watch a YouTube video and do it in less than 10 minutes

supple forge
#

also do you think my graphics card could be the issue? im running a gtx 1060 3gb

rare quarry
#

Its not great but on lower settings it should be fine.

supple forge
#

kk so it should be on low?

rare quarry
#

Mess around with it a little. I would put textures on medium or high.

fair kindle
#

the only thing you should try to increase is shadow quality, low shadow quality taxes cpu more than gpu

rare quarry
#

That as well.

fair kindle
#

try each setting to see if there are any noticeable differences

supple forge
#

kk

fair kindle
#

everything else pretty much at minimum. look up guides on youtube and google they explain it all well

supple forge
#

i played customs once and tried it on low and it was like 15 fps

fair kindle
#

jesus no a 1060 shouldnt be that bad

rare quarry
#

What CPU do you have

fair kindle
#

yeah what cpu. i have 1080 but bottlenecked by cpu get 60-100 on customs

supple forge
#

Intel Core i5 8400 @ 2.80GHz

rare quarry
#

Yeah you should get better frames than that. Check out an optimization guide like suggested. Also look into an SSD.

fair kindle
#

cpu could definitely be a problem

rare quarry
#

8400 should produce more than 15fps.

fair kindle
#

yeah true lol

rare quarry
#

But it's definitely on the lower end of the spectrum.

fair kindle
#

was 15 fps at max settings or lowest?

supple forge
#

lowest

rare quarry
#

30-50 is probably more realistic.

supple forge
#

oh and then after it just like lost connection and died

fair kindle
#

my r5 1600 at 3.7 ghz gets 60-100 on customs

supple forge
#

okay so ill look up somee optimization stuff

fair kindle
#

actually that 8400 should be comparable to my cpu

#

if that thing overclocks to 4ghz it is not the problem at all

#

max clock speed on mine is 3.7

supple forge
#

also do you think having more free space on my hard drive could help?

rare quarry
#

Its a non k variant but not sure what the max boost is

fair kindle
#

optimize game, also download hwinfo make sure gpu or cpu arent being thermally throttled

supple forge
#

and im not sure how to overclock

fair kindle
#

@rare quarry apparently 4ghz boost

rare quarry
#

Not bad

fair kindle
#

no need to it auto boosts so it shouldnt be the problem at all

supple forge
#

hmm

fair kindle
#

optimize game settings, look up guides, run game fullscreen, turn everything else off, download hwinfo to troubleshoot hardware too

supple forge
#

kk

fair kindle
#

and i would also recommend at least a small ssd, maybe your harddrive is old/slow

#

ssds are dirt chheap now

supple forge
#

could i get in call with one of you guys just to make sure i do everything?

fair kindle
#

add me, ill brb in 10

maiden cipher
#

If someone finds a nice optimzation guide that works for them @ me please. Been strugglin with frames on customs with a 2080ti and 3800x. Used to get around 80-110 fps on 3440x1440 now i'm back on my 1920x1080 and getting 60-90

jovial lodge
#

Can someone help me with my launcher?

#

<@&551452465233657859>

bitter igloo
#

@jovial lodge check pins

jovial lodge
#

I created a support request on the site, now do I just wait?

#

I purchased the game in July and now when I open my launcher it says buy

vivid briar
#

infinite loading screen is gay

rare quarry
#

Quite a few people tried them out and said it was helpful. Try em out might be better for you as well.

maiden cipher
#

awesome thanks!

round socket
#

Can Kosta#1688 be banned for advertising he is msging people in the discord inviting to his server

sacred barn
#

if i buy eft and move houses would i still be able to use it, it is 113 km away pls ping me if you can help

leaden steppe
#

Why would you not?... I've personally moved several thousand km and my account is still fine so you should be as well. @sacred barn

dark field
#

Is there a way to have 'fps 1' always on from launch? tried in local.ini and it doesn't work.

arctic vessel
unique umbra
#

Just taking a shot in the dark: does anyone know how to fix the micro stuttering on maps like reserve?

formal fable
#

@high beacon thanks bruh that shit worked

#

I was backing in and out at the wrong time.

trim pike
#

@high beacon ty

peak charm
#

its been two days since i sent my ban appeal to battel eye with no responce. i got banned for no reason, i have 1600 hour in this wipe alone and have been doing nothing different. i put so much time in my character this wipe and they just banned me

fair kindle
#

is the endless leaving game glitch still a thing?....

quasi osprey
#

yep, me n a mate are stuck trying to leave

glad parcel
#

my game is using only 50% of cpu and gpu, what can i do?

halcyon zenith
#

is anyone else having issues loading into a raid as a group? Me and my buddy get to loading map 100% then get booted back to main menu

kindred summit
#

I did some port forwards and I thought it fixed my endless matching unless I requeue EVERY time I queue, or not being able to see my teammates in party and it not putting us in the same game. However, it's still happening.

#

Are there any other fixes or maybe more ports that could help with that?

#

also it takes forever to load back to main menu after a raid or leaving queue.

formal storm
#

theres a bug with raiders getting double hit count with 7.62 bps

#

i have a clip of it

lofty bridge
#

any admins on?

timid sorrel
#

Any solutions? It won't let me change the installation path and brings up this error. It gives a path that doesn't exist on my PC because I don't have a drive set to the letter C:

bitter igloo
#

@timid sorrel Your PC by default requires a drive to be set to C ?

#

C drive is where your OS is suppose to be installed

timid sorrel
#

Mine only has a G: and that's where my OS is

#

It's whatever though I've read on forums people have had no luck so.. I've wiped my system, formatted the drive, assigned it to C, and am now re installing windows

#

A little sad the change path option on the EFT battlestate launcher is just completely broken though

bitter igloo
#

@timid sorrel You shouldn't have to reinstall your OS to change the letter

timid sorrel
#

I do if it's my only drive

#

Can't change the letter on a drive that's active
I used windows install repair to access command prompt and change the drive letter, but when launched back into the OS, it quite literally switched the letter back, to G (tried it 3 times)

#

It only finally let me change the letter and stay that way, after a clean and format

celest valley
#

Just figured out what has been causing issues with my mouse and dual/tripple screens, it was my ram cleaner for some wierd reason. As soon as i turned it off the mouse don't go outside the tarkov screen.

ornate matrix
timid sorrel
#

That doesn't work if it's the drive that is currently being booted on @ornate matrix

#

Which I only have the 1 drive atm

ornate matrix
#

Windows is bad >:(

#

Doesn't reinstalling the Game & Launcher work?

timid sorrel
#

Lol well hopefully it works after all this, not at my pc yet to test but will be soon

reef gulch
#

whats it with me and my squad constantly getting thrown back to the main menu when trying to scav

vale sky
#

i have 12 gb ram and all the maps are smooth except of reserve, what should i do

#

on start i have a lot of frame drops

feral stratus
#

Bruh i got a big loading time, not matching, just loading the map and stuff and idk what to do to fix that

vale sky
#

me too its fucing annoying

vivid briar
#

5 minutes into synchronizinh

glass pier
#

been a while now, is non-FIR without value now?

#

no barters, etc?

onyx surge
#

anyoner else having issues with woods where u go to load into raid and your computer hard restarts?

spice egret
#

im trying to buy tarkov and i get β€œyour payment was declined” and i got nothing on my banking app, is there a fix?

vital furnace
#

Anyone facing prob in EFT where u r stuck at awaiting session start or 0 sec in deplying?

gleaming kiln
ember juniper
#

Hey guys, I have 300mb speed connection but this is my download speed of the game. Any one knows why?

#

anyoner else having issues with woods where u go to load into raid and your computer hard restarts?
Could be your pc overheating, do you control temps?

high coyote
#

I feel like im having lag spikes and much lower fps since the 12.8 patch.

vale inlet
#

the game is unplayable atm. Shot a person 5 times in the head still died. When do you plan on fixing the servers?

vivid briar
#

i cant get into any games i keep getting a Game Aborted error and another Server error after the Loot is done loading, im connecting to the 2 fastest servers possible and i have been able to play at all since i bought the game yesterday

#

thats all i see

bronze prism
#

guys doesnt matter waht i do, but i am standing on awaiting session start. my ping is changing all the time but it dont want to put me in game....

#

doesnt matter what i do

vital furnace
#

@bronze prism my friend has the same problem. he gets stuck in 0 sec in deplying too. but cant get in the raid

vale inlet
#

Welcome to the shitshow of eft development boys. @vivid briar @bronze prism my advice go play a different game and come back after another year. Maybe they will decide to fix the issues when nobody will play it anymore.

vivid briar
#

feels great to be here after paying $45 or whatever it is, i get its a beta but come on bro whats the point of releasing a beta when i cant play the thing

#

my friend has no probs but i havent been able to play since yesterday when i bought the game

vale inlet
#

U are not supposed to have fun in tarkov- Nikita. Also No refunds - Nikita.

vivid briar
#

idc about the no refunds and idc about not having fun

#

i jus wanna play the damn game but nah bruh i cant

#

sitting here spending 10-15mins loading and i just get kicked out

vale inlet
#

Dude i have the game for years now. It has been going down the drain ever since i bought it. The improvements are cosmetic. The core is rotten. The game runs worse and worse every update. The desync is unplayable. Anticheat worked for 2 months.

vivid briar
#

so i might as well jus unistall already LMAOO

vale inlet
#

pretty much yeah

#

Stopped playing for a few months came back hoping it got fixed. nah its even worse now.

vivid briar
#

@mellow tundra sorry for pinging you but monomoy and toastiestelk147 is afk can you kick them ??

gleaming vault
#

In what channel?

#

@vivid briar

vivid briar
#

thc

#

thx*

dull folio
#

how does one change their nickname on this server, want to add [EU] at the end of my nick.

hidden barn
rustic hedge
#

there this guy going around tking

#

he join my lobby and tked 3 of us and before i started the lobby with him i got a msg from another guy saying not to play with him

#

and when we confront him about it he dosnt say not 1 word

#

TwiceUnknown
#2071

indigo yacht
#

can i report tkers here

gleaming vault
#

ModMail @indigo yacht

gleaming kiln
delicate venture
#

will the matching bug ever be fixedcrybear

gleaming kiln
#

What I said above @delicate venture. They are working on it 4838_despair

delicate venture
#

oh my bad didn't see thatπŸ‘

gleaming kiln
frosty sapphire
#

the quest Hot delivery just gave me double credit for each of the planted items despite only having planted one of each. upon raid end it showed credit for all items planted despite me only bringing one of each and just starting it

#

in fact looking at another quest I did I seemed to have gotten double plant credit for it as well. quest "Chumming"

dark field
#

Anyone know how to get fps 1 to show from launch?

#

Rather than having to console every time?

#

My nvidia overlay is super unreliable now and doesn't show the correct FPS, would like to have the ingame fps counter going all the time.

patent shadow
#

nikita once said that if you enable the fps counter it actually decreases ur fps by some

#

not sure iif its still actual

vivid briar
#

By 10 fps

dark field
#

lol it doesn't I've tested it

supple narwhal
#

is there a way to fix this?

frosty sapphire
#

seems like its your internet blocking it

#

do you have a firewall/vpn?

supple narwhal
#

avg?

frosty sapphire
#

see if its blocking it

supple narwhal
#

i checked doesnt seem like it

glad jasper
#

Priority rooms to check in shoreline and keys for ledx’s, Tetris, bitcoins, graphic cards?

coral hemlock
warped cedar
#

Can this game fix its shitty ass fucking laggy game? like its fine then its unstable as fuck then its okay then its garbage to play then its slideshow then its decent for awhile...

grim mason
#

I crash immediately while loading in can anyone help?
Says that battleeye is blocking C:\Windows\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll

rose kelp
#

@grim mason : Had that same problem a while back. Had to give EFT Live full access to computer then a reboot to fix. Idk if it would work for u or not. Find EFT(LIVE), escapefromtarkov application, properties, security, then edit. allow it acces to every thing,,,, so ... full control. modify. read & execute, read, write, special permissions. ..... I do not know if this is similar to ur problem. it worked for me. good luck.

grim mason
#

Yeah i haven't tried to reboot yet but I already did that I'll try rebooting ty for info in advance though

frosty sapphire
#

I have a video showing double placed items for quests

rose kelp
#

Giving it administrator is not the same as what i said above. I am assuming you understand. It acts like it did not pull up all the necessary files to boot.

grim mason
#

@rose kelp it worked after I restarted and I did give it full access under properties

rose kelp
#

@grim mason : Nice, so its working ?

grim mason
#

Yep It hasn't crashed yet

vapid vine
#

I am currently experiencing two persistent problems.

  1. Sometimes after a raid as a PMC i cannot click next in the menus and have to hard exit. Because of this i cannot heal up after a match.
  2. Sometimes i get stuck in matching as a scav and my buddies load in. It isnt until i hard close the game and rejoin (says im still in raid) that i am able to finally load into the raid.
    Anyone else experiencing this and are there any solutions?
frosty sapphire
#

stratty the first bug will stop if you wait a minute

rare quarry
frosty sapphire
#

the other I dont have a solution for

rare quarry
#

Next time you have an issue with the next button please follow those instructions. Trying to collect more information on that.

frosty sapphire
#

myles ive already recorded a video of it but im not sure where the support button is?

mossy pecan
#

Hi MylesE, do u know what happend to the other servers in SA? Theres only one now

rare quarry
#

"report bug" through the launcher. @frosty sapphire

#

I don't know anything about that, sorry @mossy pecan

mossy pecan
#

At times i have really high ping, it kicks me out of the game. Tested my internet with other games and i have 24 ping to SA brasil.. 180 on tarkov to SA

rare quarry
#

You'll need contact tech. support. Can't really offer you anything other than the generic trouble shooting @mossy pecan

#

restart modem... etc.

mossy pecan
#

No worries thanks dude

rare quarry
vivid briar
#

anyone else having ping spikes in their regional servers?

#

it only started for me like 8-10 hours ago, when i load in a raid my ping hovers around 200

#

normally i have like 30 ms for australia but idk why it now hovers around 170-200+

#

every time the launcher loads this error message comes up, cant play because of it?

left hemlock
#

um how do i sell the labs keycard

vivid briar
#

@left hemlock is it found in raid/

left hemlock
#

YES

vivid briar
#

weird

left hemlock
#

i got it in my scav loadout

midnight orbit
#

sell it decent money

turbid mist
#

hello

#

is there any admin on right now

manic isle
#

are people having trouble getting into reserve as scavs?

#

we get stuck in matching

formal pond
#

Is there a timeout to enter when nobody is "queuing up"? My server is pretty empty at early morning / night

merry skiff
#

@vivid briar Found a fix dude?

rocky prairie
#

Which map has the highest chance to spawn raiders (not labs)

wheat sandal
#

I've reinstalled my game and now during matching it just closes the game with no error code or anything

wanton sleet
#

Has anyone been suffering with the "loading map" taking anywhere from 1-3minutes (Before matching + loading loot etc) With this recent update (not 12.8 but the update they put out a few days ago). Used to load in first and now i'm loading in slow + late to raids

rare quarry
wanton sleet
#

Legend, will check it out now cheers!

merry skiff
#

Seems like a lot of people are having very high ping in OCE and getting kicked

covert cloak
#

any idea why i have to reset my game everytime i want to que with my boys ?

dark otter
#

is it just me or does some people have their windows cursor stuck and locked in the middle of the screen in mid-raid?

wanton sleet
#

I've had that happen when I was tabbing in + out quite a lot during loading in. Just had to reset game after the raid and it fixed it ^^

gusty drift
#

Australia (Sydney) server ping keeps rising to 180 when I live in Australia. I usually get 22 to it. Is there something going on that anyone knows of?

meager crest
#

@gusty drift your not alone, even a bunch of aussie streamers have been reporting issues and several aren't streaming tarkov today

gusty drift
#

@meager crest Who are the other aussie streamers? I'm streaming currently and it's cucking me over.

meager crest
#

cBreeze started playing Teardown saying he was having issues, slushpuppy was/is still streaming but had a fair few issues with desync earlier (he is just pushing through), I was playing with mango early this morning and we were both getting the packet loss thing in the top right, a few other boys in their respective communities have all gone to apex till the servers settle down or whatever

gusty drift
#

Hmm. Weird. Thanks for the info though, really odd that it's only happening to a select few.

fierce coral
#

anyone know what this means ive tested my internet and everything to make sure its not a fault on my end

merry skiff
#

@fierce coral You from australia?

fierce coral
#

yes

meager crest
#

@fierce coral it just happened to cBreeze on stream

fierce coral
#

yea its pissing me off bro just wanna play some tarkov lol πŸ˜† guessing the servers are eating it well at least the Au/Oce

nocturne belfry
#

I can no longer get past the first loading screen to see the main menu anymore

high beacon
#

Just got DC'd, Reloaded back in was creating loot pools, It kicks me again stating "Game Aborted, Try to Reconnnect" so I click the continue button.. It basically just killed me and gave me an AWOL over something outta my control.. Come tf on..

#

aint mad, just warning yall if you get that message, you might aswell hang it up

fringe heart
#

bruh oce servers are fucked rn

dull folio
#

how does one change their nickname on this server, want to add [EU] at the end of my nick.

compact sable
#

yep, high ping was happening to my team too

sterile sparrow
#

Low quality connection on OCE server, best yet, in the middle of a fire fight in factory BSGPLS

fierce coral
#

Thats fucked

#

How do we notify devs

#

Like this is really anoyying

sterile sparrow
#

Yeah it's also happening for scav raids as well, just tested it, so OCE servers are fcked

timid timber
#

So, Hello people. I started the game about 2 months ago but I am having really hard time progressing. (I dont know if this is a ban reason but,) I am playing in EUW and can someone give me a red rebel to help me or help me get one because I dont know how to get one. Your help would be really appreciated πŸ™.

sterile sparrow
#

Bro, RR is as useful as a standard bayonet, it's only used for cliff extract, which you need in addition a paracord and no armour vest in order to extract. That being said, if you really want it, i probs suggest #beginners-assistance or #pvp-lfg for someones help πŸ‘.

swift delta
#

Think aus servers are broken 😦 keep getting 180-210 ping and getting kicked when only having OCE server selected

fierce coral
#

Yea

#

Aussie servers are in the bin

fringe heart
#

are they gonna fix it?

heavy ivy
#

im having trouble trading items for gear on flea market. the handover icon is greyed out.

fierce coral
#

The ping spikes seem to be only for people that use Optus in the oce region

swift delta
#

are we sure its a ping spike and not a tarkov putting us on a different server?

fierce coral
#

True?

compact sable
#

I was in a group of 4 and everybody was lagging apart from me, so I'm not sure

#

all three of them are on optus and I'm on telstra, so that checks out

swift delta
#

its only for eft too, valorant etc all good ping

compact sable
#

no fuckin clue then

fringe heart
#

is a tarkov issue or an optus issue?

swift delta
#

both by the looks of it

fringe heart
#

are the moderators aware?

swift delta
#

happened yesterday for like 30mins for me then went away but its been happening for hours today

#

havnt seen anyone other than the people having problems say a thing

strong hedge
swift delta
#

no tweet or anything from anyone so guess we in the dark

fringe heart
#

thats fucked

swift delta
#

legit unplayable

#

got 1 game in the last 20 that was fine with 30ping

#

the rest you get kicked for high ping every 20 secs

dull folio
#

how does one change their nickname on this server, want to add [EU] at the end of my nick?

fair kindle
#

Is it normal that my ADS sensitivity is faster than my normal sensitivity even if theyre at the same setting?

calm shore
#

i have only ~30 fps with 20gb Ram, Nvidia 970m and i5=6300. Any in game options doesn't work. Power plan, nvidia panel, allocating ram, new drivers, memory clean, instaling game on ssd disk also doesnt work. Have u got any idea how to increase fps?

fair kindle
#

I think the problem is your hardware. Tarkov is a very demanding and unoptimized game

wintry bison
#

Can I report someone on here for death threats in-game?

#

via the game messengerBSGPLS

#

how does one change their nickname on this server, want to add [EU] at the end of my nick?
@dull folio You have to change your actual discord name or request it to be changed in this discord by an admin/moderator

plucky hollow
#

Anyone else getting

#

disconnection issues when join a game?

quartz bison
#

games gone to laggy d/c shit tonight

#

australian servers

vivid briar
#

australian servers are fucked

#

@merry skiff also no i havent

#

idk whats going on man, is bsg gonna do anything? this is literally unplayable

#

im scared to go into a raid bcause i keep getting kicked every 20 seconds
(dont wanna go in to check either)

swift delta
#

pmc with nothing

#

and use fps 1 in console too see ping

vivid briar
#

kk

vale finch
#

Last time I played Tarkov was before 12.8. Today I tried to play the game but it crashes every time I try to go into a raid. I reinstalled and tried offline raid, offline worked fine. But when I try to connect to an online raid the game crashes in loading screen. I'll try again tomorrow when I've rebooted my PC and I'll update my GPU drivers. Just here to ask if anyone has had same issues, and did rebooting/updating drivers help?

fast garden
#

is here someone who can come with me in call and help me with my game i have many errors when installing it hard to explain i will just do screen record

#

@everyone

turbid mist
#

@rare quarry hey I have been getting error saying that it’s been used on another process

spiral steppe
#

hi i got a loong time for louding map and loot it take abou 4-6 min every time

#

does somebody knowe how to fix it

vivid briar
#

Anyone know why the email change option is unavailable on the tarkov website? Made a new primary email and I wanted to change my account email but it won't let me. Support has not been very helpful

dull wasp
cosmic wigeon
#

Now i cant log into the game and play now im starting to think BSG scammed me cause i havent received an email from BSG since 10/12/19

dull folio
#

@dull folio You have to change your actual discord name or request it to be changed in this discord by an admin/moderator
@wintry bison thanks

obsidian bobcat
#

do i have to extract customs specifically or can i do any map. Because i've been extracting out of interchange and nothing has happened

lavish arrow
#

@obsidian bobcat yes you have to extract customs

obsidian bobcat
#

fak

nocturne belfry
#

I still can't reach the main menu when launching tarkov

cosmic wigeon
#

Bsg please help me and not tell me to just go to the forums cause i have never been helped on the forums

vapid kernel
#

anyone else having issues with matching into interchange?

#

i do one interchange run and then me matching for over 15 minutes and back out that goes on forever, have to alt f4 and then when i load in it just says leaving the game for like 15 minutes

wise roost
#

anyone know how to get my enhancemnt tab on my microphone (usb) i tried all the tutorials and they dont work
or anyone know how to fix static/background noise on mic ?

obsidian bobcat
#

@vapid kernel What server are you on?

cosmic wigeon
#

Guess I just wont be able to play tarkov again. Thanks BSG.

dull folio
#

can i ask a moderator to change my Nick from "Laviski" to "Laviski [EU]" so i can reflect the region i am from?

gloomy umbra
ebon elm
#

okay so i previously installed tarkov on my HDD, my loads times were undesirable as expected but everything ran really well regardless of map. to fix my load times i installed tarkov onto my SSD and now every map except Reserve runs well. Reserve stutters heavily especially whenever i shoot or go into a new area and i dont know what to do

fleet shore
#

why are me and my friends getting kicked out while loading map

proper plume
#

2 months break from labs we decided to give it another try... less than 1 min we get one tapped at the same time by a guy named sorry117... yay labs.

#

there are no hackers they say πŸ˜‰

vivid briar
#

i cant even do prapor's first quest. my fps is perfectly fine on factory because i get around 80 but on customs its unplayable. i get like 5 fps on customs

vivid briar
#

Hey i've been trying to load into shorline but each time i load in it says "connection lost" do you know why

lofty marsh
#

Hello, i have a question, have a friend from spain (barcelona), and we are trying to figure out if we can actually play together, i can play on miami servers. can spanish players get a good enough ping to play on miami?

tranquil epoch
#

Is there any way for me to buy Edge of Darkness but still start with the Alpha container because going getting gamma breaks progression of alpha to epsilon?

unkempt crane
#

The Gamma will be sent separately to your inventory, you can just leave it in your stash and keep using the Alpha.

tranquil epoch
#

What about after wipe?

unkempt crane
#

You'll have to buy an Alpha from Peacekeeper.

tranquil epoch
#

ok thanks

dull folio
#

french toast - can i ask to change my Nick from "Laviski" to "Laviski [EU]" so i can reflect the region i am from?

unkempt crane
#

Sure, one second.

#

Is that how you wanted it?

dull folio
#

much appreciated!

leaden cipher
#

anyone ever see this? i already tried cleaning drivers up and updated c++ packages

#

gpu utilization spiked to 100% then immediately bottoms out at 0% and the game freezes indefinetely

vivid briar
#

French toast - do you know a way to resolve the "lost connection" problem in tarkov?

unkempt crane
#

Sorry, I can't help too much Riko and _4_2_0's issues.

vivid briar
#

Okay , thanks anyway!

#

any1 know why I cant submit

leaden steppe
#

You need to select a log.

lofty sail
#

I need to report someone for an attempt of tking me, when I fought back i killed him and nows hes saying he is going to get me banned from the discord

leaden steppe
#

@lofty sail Contact a mod and you'll need proof yourself as well.

cosmic wigeon
#

I cant log in and cant play the game cause 2 step screwed me

topaz hinge
#

ok so I have a better computer than the friends I play with meaning I load in a lot faster than they do, so i have to sit around proned whule i wait for them. is there any way that i could make it so i load in at the same time with them?

cosmic wigeon
#

@topaz hinge Download the game on your SSD if its not already

topaz hinge
#

i think it is

#

eya it is

#

its just an inconvenience that i load in before they do. puts me at risk of getting killed, I've been dealing with it for a while now, but if theres no solution its fine

cosmic wigeon
#

Well you download load it on your hard drive or they could maybe get a SSD? @topaz hinge

leaden steppe
#

First time I've heard of the request for your game to be slower.

topaz hinge
#

lmao

#

theyre using gaming patops so thats out the window

#

it was just a question dont worry about ti ill survie

leaden steppe
#

Well the main issue is that they bought "gaming" laptops

vivid briar
#

bruh how rare is phased array element, been in over 20 raids, cant find one

heavy pagoda
#

whenever i try to join a lobby that consists of 4 people it shows me in the call on my end but doesnt allow me to hear or speak aswell as not being able to watch the stream that says "youve been disconected"

merry skiff
#

@vivid briar My ping seems to be fine now after giving my modem a hard reset

opaque scroll
#

i cant join in to a chat its all locked

vivid briar
#

yea@merry skiff idk it jsut fixed itself

#

im confused af lmao

covert hare
#

anyone else having issues joining a channel?

flat hemlock
#

@coral hollow is cheating how to report ?

spice robin
#

I'm planning on building a new PC to play tarkov with. Can someone make me a list 900 and under? Thank you

inland sparrow
#

Hey fellas. I am having an issue with load times after leaving raids. I've done some research but all the results just say its a bug but they were from two years ago. My buddy I play with does not have this issue at all. So after we leave a raid he's back to the main menu in 10-15 seconds where as I sit there on the screen with the spinning circle in the bottom right for upwards of 5 minutes sometimes. We have very similar pc setups, m.2 ssd, 32gb ram, etc. I have tried fully uninstalling the game and launcher but nothing has helped. My ISP is Spectrum if that helps at all. I need a fix plz it's so frustrating losing so much precious time to loading screens

shadow sinew
#

anyone else having issues joining a channel?
@covert hare i am aswell

past fractal
#

yes

#

@shadow sinew

shadow sinew
#

yes
@past fractal ??

hasty pine
#

Can I buy the game using a visa gift card on paypal? I am canadian and iirc canadian gift cards don't have an expiration date anymore so how would that wok?

craggy jetty
#

Is there a mod online?

shadow sinew
#

i cannot join chats at all

craggy jetty
#

Same

#

Try restarting discord, worked for me @shadow sinew

bronze furnace
#

im having that issue too

#

i cant join any calls either and i restarted

distant walrus
#

Help i cant join any calls in the discord sever

#

but i can join others out of this sever

#

same but i restarted and it didnt work

oak summit
#

So i'm having a problem with getting into a game.
When I enter into a lobby I can see my friends and Invite them, they can join my group but I never see them join the group no matter how long I wait.
When they send me a group invite I never receive it no matter how long I wait.
And when I start to join a match I get stuck on matching, never moving past this when my friends can join the same game just fine.

sick lily
#

So i'm having a problem with getting into a game.
When I enter into a lobby I can see my friends and Invite them, they can join my group but I never see them join the group no matter how long I wait.
When they send me a group invite I never receive it no matter how long I wait.
And when I start to join a match I get stuck on matching, never moving past this when my friends can join the same game just fine.
@oak summit For the matching issue let it match for 2.5 minutes, back out, then try and match again. I get the same issue and that fixes it. For groups where your team mates don't show up in the lobby, have the entire group restart the game. Have had this issue and it fixes it every time.

oak summit
#

will try thanks

inland sparrow
#

Anybody have suggestions for my issue posted above about load times? ^

#

Hey fellas. I am having an issue with load times after leaving raids. I've done some research but all the results just say its a bug but they were from two years ago. My buddy I play with does not have this issue at all. So after we leave a raid he's back to the main menu in 10-15 seconds where as I sit there on the screen with the spinning circle in the bottom right for upwards of 5 minutes sometimes. We have very similar pc setups, m.2 ssd, 32gb ram, etc. I have tried fully uninstalling the game and launcher but nothing has helped. My ISP is Spectrum if that helps at all. I need a fix plz it's so frustrating losing so much precious time to loading screens

sick lily
#

@inland sparrow I don't know Spectrum as an ISP, but this is also a problem that I've had. I also had issues loading the flea market and dealers. The cause was carrier grade NAT. I called my ISP (in my case AussieBB) and asked them to unsubscribe me from CGNAT. It took around half an hour for the changes to take effect, but I don't have the issue anymore.

inland sparrow
#

@sick lily I have the same issue with flea market/dealers so that may be my problem then. I use my own modem/router so I don't think I need to call my ISP just a matter of digging into the router settings. Will look into that thanks

vivid briar
#

Hey we have caught a tarkov cheater what do we do his name was Proud_fury

winter forum
#

he even pre fires

hot wadi
#

this aint BSG bro

sick lily
#

@inland sparrow the best way to check is go to a site like whatismyip and see if the IP shown is the same as the WAN IP shown on your router. CGNAT is upstream of your home router, so no change you make can fix it. If the two IP's are different it's almost certainly CGNAT and what I've proposed above should fix it.

hot wadi
#

this discord cant just ban someone @winter forum

vivid briar
#

damn

#

were do we go

hot wadi
#

well there's a report button next to someones name

#

after you die in a raid

vivid briar
#

@vivid briar

#

just needed to grab your name

#

try that

#

Okay, I'll ban than unban you, Sometimes the PMC role stuffs up when users join

inland sparrow
#

@sick lily IPs match up so im not sure..

leaden steppe
#

plz ban this man his name is proud_furry https://medal.tv/clips/36083010/d1337zOmWjpl
@winter forum While I still have my suspicions, it's pretty valid to me. He heard you and he didn't pre-fire you, you peaked your barrel out and he began shooting because of that. Also the laser and the noise you made turning it on.

snipe loot player scav is one of the millions of Escape From Tarkov gameplay clips & videos on Medal. Join today and see more clips.

β–Ά Play video
sick lily
#

@inland sparrow is UPNP enabled? The only other thing I can suggest to fix NAT issues (which is what this sounds like) is port forwarding.

vivid briar
#

hey i cant join a voice call

inland sparrow
#

@sick lily I have an AWG set to routed mode (so its only acting as a modem) wired to my mesh router and UPNP is enabled on the router. Are there specific ports I should forward for tarkov because I have open NAT type in all other games afaik.

vivid briar
#

is there a new verification thingy or?

sick lily
#

@inland sparrow I'm getting out of my technical comfort zone here, but when I was testing I disabled IPV6, and forwarded 443 (this is only used for the authentication so possibly not needed), 8080, 17000-17100, 49000-59000 as they were the active ranges I could see in netstat.

vivid briar
#

@quartz needle

#

Done

#

It shows a lock by the channels? Why? I cant access them. I was never banned or broke any rules.

#

If anyone is willing to help Id sure be grateful

opal raven
#

can someone send me the brazilian server from tarkov? pls

#

discord

vivid briar
#

can anyone tell me how to fix like some sort of static on my screen it only happens in night raids and i cant even see pls help

sick lily
#

@vivid briar under settings -> graphics -> sharpness. Try lowering it

vivid briar
#

ok ty

dry zealot
#

hey anyone know why im not able to join voice channels?

wispy holly
#

i cant acess any vc

silent wyvern
#

anyone know why i cant hop in chats?

west siren
#

Do we know when pre-wipe is or usually is?

atomic gorge
#

Accepted rules but still locked out of voice chat

wraith moss
#

customs 3 guy monkey in here but not talking not joining we need are fifth

fervent zephyr
#

Has anyone fixed not being able to join chats

sick lily
#

From what @vivid briar said earlier, looks to be an issue with the PMC role.

vivid briar
#

nah

#

it's discord in general

#

All big servers are having the issue rn

sick lily
#

Ah, just Discord things

rare quarry
#

Pretty sure discord just changed the way roles are done.

#

Tons of servers having issues.

rare shadow
#

We havent changed the role at all. If we changed the roles, our discord would've completely crashed tbh

#

It may just be back end discord nonsense

rare quarry
rare shadow
#

Thats dated September 24th

rare quarry
#

Didn't notice that. It started effecting quite a few bots that issue roles though. Might be something to look into.

gusty lily
#

cant join any voice channels, does anyone know why?

vivid briar
#

guncat we're just talkaing about it @gusty lily

gusty lily
#

ok

iron ingot
#

when is the dev stream ????

rare quarry
#

no new date yet

iron ingot
#

so its not from the message that was posted in eft announcements???

leaden steppe
#

It was canceled and no new date, simple. No need to put ??? at the end of each message.

sonic musk
#

hello i can't hear any of the groups im in and i dont populate in them, they fill up 5/5 but my name is not in the list

iron ingot
#

well if its a question that doesn't need ur answer ill appreciate u staying quiet @leaden steppe

leaden steppe
#

hello i can't hear any of the groups im in and i dont populate in them, they fill up 5/5 but my name is not in the list
@sonic musk Like in game? You can't hear other people in game, and you may need to wait a second to see yourself on the list.

#

well if its a question that doesn't need ur answer ill appreciate u staying quiet @leaden steppe
@iron ingot My guy spent 10 minutes really writing a response on how I gave him an answer? You got an answer, repeated the question and I repeated the answer. Why such an attitude.

sonic musk
#

i can't hear ANYONE in any group i go into, everyone's name is greyed out, and im not even "in" the groups i click on- because they fill up 5/5 and dont include my name

iron ingot
#

people are on my nerves today sorry m8 @leaden steppe

leaden steppe
#

i can't hear ANYONE in any group i go into, everyone's name is greyed out, and im not even "in" the groups i click on- because they fill up 5/5 and dont include my name
@sonic musk Are you talking about the discord or EFT? Because you can't hear anyone inside of EFT, and it would help if you send a pic of what you see visually.

sonic musk
#

the discord. the official eft discord

leaden steppe
#

the discord. the official eft discord
@sonic musk That's an issue Discord is currently having, not anything anyone here can do to fix it unfortunely.

sonic musk
#

ah well at least im not banned or blocked or whatever

#

ill go do something else

iron ingot
#

had a bad day and i just dont fell like taking any criticism

leaden steppe
#

It's fine, everyone has a bad day, just try not to be as obnoxious, as other people may be going through the same thing, no need to put out whatever is bothering you onto random people.

iron ingot
#

ik just i always get called out for the "???"

#

and thats just how i like to doo it

leaden steppe
#

Usually when people do that it's less of a question and more of an annoyed response. Similar to how talking with caps is like screaming and ?!?!? is confusion.

iron ingot
#

i do it differently cus i never type sorry XD

winter frigate
#

i cannot join voice channels

leaden steppe
near scroll
#

i keep getting this i have restarted my pc, ran tarkov as an adminastartor and everything. Nothing works. Somone please dm me and tell me the issue, please help me out

vivid briar
#

cant access voice channel here as well

#

Its been happening to a lot of people from what I hear

leaden steppe
#

Please just scroll up or read the announcements

vital furnace
#

Anyone knows the fix? My friend is stuck on awaiting session start. even if he restarts he cant spawn

lament hull
#

Is there a reason why all the channels are locked for me?..I just updated my computer and now I can't get in into any voice chat server

leaden steppe
lament hull
#

@leaden steppe My bad man, thanks for the reply

leaden steppe
#

Yeah that was actually pretty toxic of me, it's just that this always happens.

lament hull
#

@leaden steppe Dont sweat it, it was pretty lazy of me not to scroll first to check if others had the problem or if it was addressed already..no harm no foul brother

sick lily
#

@near scroll go to your Task Manager and kill off any instances of "EscapeFromTarkov.exe", "UnityCrashHandler64.exe" or BsgLauncher. Then open Windows Explorer as administrator, make sure hidden items are visible, browse to C:\Battlestate Games and rename the "lock" folder to something like "lockabc". Restart your PC and try again.

hard hollow
#

Does anyone know why i cant join a vc??

unkempt crane
#
-You may be unable to join voice channels for a bit, this issue is on discords end.
Sorry!```
hard hollow
#

all the vc are locked for me

oblique quartz
#

same

hard hollow
#

you know why

oblique quartz
#

nope, I was in one last night, no probs

hard hollow
#

same

#

i was in one 4 hrs ago

unkempt crane
#

The issue was noted about three hours ago, I do not know the reason why or a fix to it. Please have patience while Discord works on it on their end.

hard hollow
#

ok no problem

oblique quartz
#

ok so it's a discord thing.

hard hollow
#

Becuase i can join vc on other servers just not this one

peak charm
#

i got banned for reason is this a common issue

#

my tarkof acount

hard hollow
#

daim

oblique quartz
#

@peak charm you should probably open a support ticket at battlestategames website for that

vivid briar
peak charm
#

@oblique quartz will do its been 4 days

marble hare
#

@mellow tundra I am unable to join voice channels. I think it has something to do with the role "news" that I have.

knotty widget
#

I can't join rooms?

vivid briar
#

No it's not to do with the role

#

it's discord in general

#

taking a dump

knotty widget
#

Oh wow...is there a fix? Like reinstalling?

vivid briar
#

nah

marble hare
#

Okay, sorry I saw the message above after. 😦

hard hollow
#

yeah same

knotty widget
#

oof

vivid briar
#

we need to wait for discord to sort it out

#

all big servers are currently having the issue

marble hare
#

I just noticed the news role and was like what is that maybe it is it.

edgy notch
#

yup having the same problem.

hard hollow
#

i dont think its the role i dont have the role news and i have the same probnlem

edgy notch
#

ok this is cool. now i hear the little sad beep whenever someone leaves a call from every single interchange channel

#

sick. but i just cant join them. :/

vivid briar
#

Please make sure to read the pins of this channel or #discord-announcements if something isn't working right. πŸ™‚

novel smelt
#

i keep geting checksum error

hard hollow
#

YEAH SAME BUT FOR LABS

#

srry for caps

white wren
#

I have a problem where often I won't load flea market or dealers, or I won't get a notification that I got insurance back or my item sold. The only temporary solution is to restart, anyone know how to fix it permanently?

white wren
#

anyone else have this