#community-support
1 messages ยท Page 660 of 1
the game crashes every time i load reserve i have never had this problem before, i have even uninstalled and reinstalled the game and it will still crash every time
tarkov always use 10gigs of ram?
@formal dagger AP 50 meters, idk ammo cuz it was scav but i guess it was lps gzh and the weapon was a vpo
i shot from the 2nd floor
2 times, 2 times not even a body hit
noticed my game isn't making any sound for grenades...kind of inconvenient when you run into a raider pack, no throwing sound, bounce or explosion only thing i hear is shrapnel. Anyone had this?
let me know when BSG gets their stuff together and fixes their game
love crashing on reserve as scav as soon as i extract and losing everything
reserve has got to be the most unstable map in tarkov
When I install tarkov the only thing that gets installed is an 11gb tmp file called (live)EftClientDistr.0.12.7.8812.distr.tmp into C:\Battlestate Games\BsgLauncher\Temp, and nothing gets into my game directory EFT (live)
As soon as it reaches 11340/11340mb in the launcher the installation restarts
I have tried to reinstall the game and launcher like 15 times and I've tried different directories and hard drives, can anyone please help me?
try launching the game launcher in administrator mode. If it properly installs you have a permissions issue where you are trying to install the game.
Thanks, I'll try it
is the ping limit 165? I cant find an updated number online
My game download is acting up. It will shoot up and download like 100mb and then go back down to 0 for 5 minutes and repeat. Any way to fix it?
@violet oasis Vpn fixes it for me
After pausing and unpausing a bunch of times it seems to be going now ty
@boreal mesa Launching the launcher in admin mode doesn't fix it, got any other ideas?
make sure you have rights to write to that drive/folder or change where your tarkov live folder is located.
I do
The live goes into the temp folder and the installation restarts, I've downloaded it like 20 times, someone please help me
Hi guys I keep trying to reset my password and the Cloudflare does not load. Is anyone else experiencing this issue?
I need to report someone
@rose locust Use the Modmail if its someone in the Discord.
Make a support ticket, and attach the game logs
@ornate matrix how do i do that
!support
Hello @ornate matrix,
If you are having any kind of issue, please report it to our support center.
For issues outside the game, related to your account, the website or the forum, you can contact :
**Escape from Tarkov support center : **
https://www.escapefromtarkov.com/support
For in game issues, bugs and other problems related, please use the report feature in your launcher as shown here :
How to report an ingame issue using your Escape from Tarkov launcher :
https://forum.escapefromtarkov.com/topic/54554-i-found-bug-what-can-i-do-instruction/
If you have any more questions, feel free to contact our <@&521631248536305664>.
Thank you!
I reported it as a bug but I am having issues with the game forcing my launcher to shut when I die and not letting me relaunch, not sure if anyone else is having this issue
stop updating and "patching" your fucking game. You guys are fucking trash at your job and every time there's an "update" the game ends up worse than before
It's forcing me out with some message that's indicating that I have a profile/server verification issue but it isn't staying long enough for me to screenshot it
who can i send a dm about not getting emails from BSG? or anyone know what to do
Issue with Battleeye not starting the game
Oh i think my account is hacked..
change your email password immediately and log off from all other locations from your google account @astral delta
Mods fucked up my name
Well i dont even know whats happening. Its like they have changed my mail because i dont get any mails from Battlestate and i dont get the verification mail. @wraith anvil
Your account can be recovered, just make sure your email is secure @astral delta
well now i came in on another account that i havent bought game on. I have no idea whats happening @wraith anvil
- i havent got any thing on my mail that is like an email change or anything..
Either way change your password @astral delta
If someone has access to your email they can delete related emails while they go through your accounts, lock out anyone with potential access to your accounts by changing all passwords that are similar to the one used in that email
yeah i changed it.
Now just wait for the support staff of eft to never respond to you and you'll be good
Ok so I have uninstalled and reinstalled the launcher 3 times deleted the game it self wiped everything EFT related off of my computer and redownloaded the launcher logged in and when ever I open the launcher randomly before I can install anything or while I am it just shuts the launcher. Anybody know how to fix this Im really fed up with it at this point
Anyone else getting unknown back end error and canโt get into the game?
Had anybody encountered a bug where you can't move a key from your gamma into stash? If I do it just sticks and then disappears all together. It comes back when I restart.
Same thing for the docs case it's in.
my friend just got his main account banned for no reason even though he hasnt been playing in this account for a while, has this happened to anyone else?
Hey, does anyone else get a long black screen at the end of a raid?
also whats with the 1 minute of load time from loading map to matching on reserve and customs?
Fix game please bsg
I desyced after killing like 7 raiders ๐๐๐ ON LABS
what is the current ping limit cause im getting kicked on servers
how do i download the launcher to my E drive?
its automatically going to my C drive
the update button doesent work, what do i do
hey so lads my game is kinda having a visual bug but only in the menus, it is fine in game. I just reinstalled the other day and it has not been fun to look at
any help is appreciated
@vivid briar I don't this would help but worth a shot - try changing your menu background off of woods
I get disconnected with an error every time i try and log in, i reinstalled the game 3 times now and contacted support through the site. The error is in them blacklisting my ip adress. They told me to use a fucking vpn instead of actually helping me. Anyone know what my next move except being mad about it is?
Request a refund/ threaten to sue?
@strange pollen use a VPN?
nvm fixed it
What kind of information is needed for reporting a player. I have developed a way to bait hackers by human nature to my location on various maps. I am curious what details are needed in the video in order to make it eligible for reporting
how to report a nickname without the ingame function?
i just got an m3 body armor and an mp 133 out of customs (both found in raid) and killed 2 scavs. I have the tasks accepted and they show up as active. I cant hand in the shotgun nor the m3 armor but the scav kills counted tho
i got it
@torpid hamlet i have done that, and already am. Its how i 0pay the game now. But having to use a third party application just to play the game only because the developers dont seem to care is a bit dumb, dont you think
My game is downloading at 100Kb/s. Is there any wat to fix this?
Used to play this game. However, I live in Asia and most people playing are in EU or US. Whenever I join a game, I get kicked for connection quality, and lose all of my gear. This is really annoying.
I've tried using game VPNs, game accelerators, etc. None can get my ping down. It didn't use to be this way, as my ping is like 180.
Any way to bypass getting kicked and losing all my gear? The game simply should tell us that we can't play rather than kick us and make us lose everything.
@tame cosmos In the launcher settings, scroll down. If there's no restrictions on there, then there's an issue with your line to BSG's DL server
@ebon echo Thank you, i think i got it fixed tho, it randomly went to 200 mb/s ๐
@outer galleon You can use the launcher and report from there
@strange pollen Are you able to spea to your ISP and request a new IP? This generally resolves the issue
Any idea how to fix this? I tried to repair 5 times with no luck.
@verbal obsidian Check the pinned tabs, launcher fixes, it's in there for you :)
It's started to work itself but thank You for Your respond @ebon echo ๐
No worries!
yo guys im trying to log into my tarkov account and it says theres an verification email sent out but im not getting any emails from them any idea why?
Is the email exactly the same?
yea of course
What type of email is it, main stream or something else
im using gmail, it worked last wipe just fine and now that i redownloaded the game its all went to shit
Hmm, interesting, I hate to say this but it's entirely possible your account may have been stolen. You will need to contact BSG
ii mean i can login perfectly with this email but im not getting the authentication code
Then just choke it up to BSG's email server being down
@rocky eagle I had to make a new account
I waited months for emails and never got them
Check Junkmail, and request another, or just get a different email. Even if you don't want to set up the account on that Email, it could just be an issue with your specific email.
He can't change the email without getting the auth code, to stop people breaking in to his account to change the email
I get disconnected with an error every time i try and log in, i reinstalled the game 3 times now and contacted support through the site. The error is in them blacklisting my ip adress. They told me to use a fucking vpn instead of actually helping me. Anyone know what my next move except being mad about it is?
@strange pollen Use a VPN if you want to immediately solve this issue. Apart from that, you would need to find out why your IP is blacklisted. Getting a VPN is the best and most helpful option.
He can't change the email without getting the auth code, to stop people breaking in to his account to change the email
@ebon echo I misinterpreted the screenshot then, that's a shitty situation.
Yep, this is why a lot of companies just use something like google's authenticator
Does anyone know whats going on with the servers? i disconnected from my last raid 3 times
I got a Trader bug that seem to show me someone else profile on top of the trader. The profile shown have absolutly abnormal amount of money ( Lvl 21 : 45M Rbl; 10M โฌ, 43M$ )
It is just a visual bug or actually show me an hacker/MoneyTrader account stats ?
when i opened traders it showed me just prapor so i closed it and opened it again and now i see a lot of prapors, all stats of another person (X-ploder)
when i opened traders it showed me just prapor so i closed it and opened it again and now i see a lot of prapors, all stats of another person (X-ploder)
@glossy charm I don't see how that's an issue
@crisp marsh it's just a blank screen, i can't trade with him or see my quests or even leave it, besides that it's pretty normal
it did thankfully, i just don't know why everyone is seeing someone else's stats
Anyone else having trouble entering the game? Been matching on all maps for 10 minuted +
any suggestions on how to stop the stutter step bullshit? lost count of the times ive died from my gun just not shooting when im holding/spamming left click
Anybody know anything about a glitch where you lose your gamma container when you buy the standard edition as a gift? I just bought the game as a gift and all of a sudden my gamma container is gone?
haven't played tarkov in a while, tried launching it two days ago and was asked to login. put in all correct login info but it kept saying my credentials were wrong? I tried resetting my password but I didnt get the email for it. anyone have this issue too?
There is a glitch as a scav that if you get out with stuff and try and go to flea market you cant go back to the scav and get the loot off of it
Can i get my discord name changed to Exitcamping101
@tribal charm i dont see the issue here it looks fine to me
@glossy charm you're in russian heaven my guy
any1 knows how to activate the flashlight on the helmet ?
wait u could put flash lights on helmets
soooo i just spawned into a raid and had 40mins then the timer went down to 2minutes then i got kicked out?
The technical update has begun. The game will be unavailable for 2 hours approximately
found the adapter never seen it before ^^ but T/N dosnt work
ah okay, there was no message in this discord about it
maybe not implemented yet ?
same here had to rush out got 2 min after just being in raid for 5 min :S
Why the servers shut down?
The technical update has begun. The game will be unavailable for 2 hours approximately
??
???
Hello im Haze,
im gonna help all of u that have 8-16 GB of Ram an SSD and still load in Slow.
This is mostlikely caused by the Fact that u have a HDD in ur PC dont u worry we can fix this.
Windows has a function wich elocates stuff that uses alot of Space out of ur Ram its called a Paging File.
Windows has a high tendence of setting that to ur HDD, https://gyazo.com/20d982032c642dd7fd3d6e3e0044af19 the lowest Option.
U can check ur HDD and SSD in ur Taskmanager if its enabled in ur HDD u have to go to Advanced System Settings, than Advanced, Settings, advanced again and change.
a Good Number is Start 1909 and Max. 17408. now safe this Restart ur PC and enjoy loading Reserve.
I hope this helps some of u that have Problems have a Nice Day.
Anyone else running nvidia and having issues with multiple monitors?
Hello! I think the news it`s broken....bc:
And:
It s 2 photos from 2 servers , it`s not the same server
Please fix the news ๐
The technical update is complete
I know
Anyone else running nvidia and having issues with multiple monitors?
@celest valley multi-monitoring feature is not available yet in-game, sir.
But maybe in the future you will announce another update and we will not be notified
i have a question
how can i play with my NA friends
if i am from israel
it keeps kicking me out
Find a server that has about the same amount of ping for you both
well i've tried
that doesnt exist and i have the best internet you can pay for in here
then i have no idea
like i looked at the list of servers but i jsut cant find a server thats good enough for both sides
@strong hedge I know they added that a while back but when they added it they forgot to add a hotkey. Unless they have since changed it, the only way to turn a flashlight on for the helmet is stick it on a gun and turn it on with the gun first.
i dont have the same issue with other games
Warzone runs perfectly fine when i play with NA people
its a real shame that they dont have better servers for instances like that
i have EOD too and it was working just fine till sometime ago. i guess its just quits for me
i liked this game ๐ฆ
since the update today i cant load into the game without it crashing shortly after
Yeah tried to restart my pc like 3 times now and still no change
Well I didn't even get to the title screen this time
my wanted to reset my game account and it just...... didnt
My launcher has stopped working I've been trying to fix for a couple days and no progress idk what happened
Anyone continuously spawning late to raids since update??????
Continuously spawning 3-5mins late
is there any actauyl tech supprt?
shit, i spawned labs with under 2 min left in raid
then got stuck in the elevator for almost 20 min
Since this server doesn't allow me to change my nickname, can I have it manually changed to my in game tag to make it easier on people to find me in game?
BSG will not send me a password reset xD
Tarkov launcher does not allow me to send bug reports now?? wtf??
just logged on and went into my tasks to find a few random missions have been reset to zero progress, i have screen shots of the progress i had made on at least one of the missions that got reset
@gloomy umbra I'd submit a report through your launcher, this is most likely an update issue they'll need to resolve
@frozen condor What error are you getting?
@vivid briar You may need to wait a few hours to try again, the servers will be overloaded with hte update
Dragon
@frozen narwhal If you ping the bot, under the contact staff header, it'll PM the mods directly
My game accoubt wont reset but gives me a month timer
@grave sage This has been a known issue and will most likely continue for a little as they make the upgrades to the servers
@ebon echo i was able to reset , it wont let me download the launcher after i uninstalled. It was going to take me 3 hours to check the integrity
@stark bison Have you tried the suggestions in the Pinned Message?
Some help me plz
I'll go get more coffee @hard storm I may need it today hahah
@vivid briar Explain to me in full what's happening
@stark bison What errors are you getting
@ebon echo all been fine till today was spawning on point yesterday, but consistently getting late af spawns
So i wanna reset my game account right? But when i go to the website and click reset game account it does it and gave me a month timer but never actually reset
Im not getting anything just dosnt work
@grave sage Sorry I worded that wrong, what I meant to say is that these random changes will continue for some time.
To put it in perspective, they are currently moving the game from one major version of Unity to the other. What we've seen suggested so far is that when you start to experience these issues, move your server selection around and try again, they'll be working on clusters sporadically until they are confident any major underlying issues are resolved.
The good thing is, when thius is complete we should be seeing fantastic server performance at last. The down side is it can take an unknown length of time t oget there
@vivid briar It is possible that with the current technical issues going on today that that function is disabled, I would give it a day and then try again
@stark bison So when you click the launcher, it simply never opens is that correct?
yea
The thing is that it gave me a month timer
@stark bison Do you see it open at all in your Task manager? And have you tried to open the game from the games folder instead of the shortcut/start menu
@ebon echo i legit need help lmao im going crazy...
the game will not let me redownload itself.
Ive uninstalled it removed it from my cdrive and the game keeps telling me my path isnt allowed??
It dosnt show that it has opened in task manager and i have tried launching it from folder
didnt work
@ebon echo it gave me a month timer
@vivid briar The timer should be telling you when you can next reset your account, if you find taht it didn't reset the first click the only option is to contact support. It's most likely with the instability right now the request didn't go through
@vivid briar Could you give me the error messages you have
@stark bison Okay, quick ? time. Have you tried a full reinstall of both the game and the launcher?
yea ive uninstalled them multiple times
Hmm.. Let me look around one second @stark bison
๐
Okay, this might be a long one but just work down this list on things that make sense, such as updates and admin running @stark bison
https://www.reddit.com/r/EscapefromTarkov/comments/7wv7vc/bsg_launcher_wont_open_please_help/
k
It says "error client doesnt have permisson to download"
@frozen narwhal If you ping the bot, under the contact staff header, it'll PM the mods directly
@ebon echo thanks
GAME CLOSED FOR 15 HOURS WTF
@vivid briar Struggling to find any information, let me try to summarize your issue so I can figure it out.
You download the launcher,
You login, set your install path,
Then when you try to click download you get the error
"Client does not have permission to download" correct?
yes, i've deleted went to my trash cleared it all out and wiped ive been having a problem since game downloaded
Have you tried to install it to a different hard drive
bruh i just wanna reset my account
Yes i just tried to do that @ebon echo it said the game failed to download again.
Has this just started to happen today by chance?
Yes.
Alright, before we try anything else, I'd wait until they resolve the current serer issues. Maybe wait until tomorrow, if you find that tomorrow yo ustil cannot install I'd contact support and maybe see if you can get your ISP to refresh your IP address. Could be taht your IP was blacklisted (Can happen often) and you just need a new one
hi guys i wanna ask something about my teammates account i think its deleted from servers
hes getting wrong email error but it isnt wrong
hes not playing for 1 week
because of this error
@fringe moss Wrong email error means that someone has changed his email address most likely, his accounts been stole, he will want to contact support
@vivid briar Oh so it's the LAUNCHER not the game that you are having issues with?
but hes account isnt stole his email still clear no email for change
her acc is gone bro no more profile
Are you talking about the in game profile, because if someone has stolen the account they can reset the profile and change it's name. If you are meaning the online profile, I don't believe yo ucan see that unless you log in to your own account. Hence why I believe their account was stolen
oh
how he can say it my acc now
if they changed all stuff he cant get back becuz he was playing for 3 years i think and he said hes receipt is gone
You can try to contact Xsolla first, they may have a copy of said receipt if he can prove what card paid for the game
hmm its impossible in turkey ๐
My friend bought the game 1-2 weeks ago and he wants a refund lmao
tell me he can't get it right?
i think he cant if he get its a good bug for cheater money sellers
If they want a refund, speak to Xsolla
nani dauq ?
Game is updating
look at the twitter entry that is on the right
hm i should probably just open up my eyes next time XD
the game tries to install in a system reserve which is 500mb, and i have 2 hardrives that are 1tb each, how can i fix this shit?
ok guys kinda need help, my just pc blue screen and give me the error attempted write to readonly memory and after the pc restart the launcher was telling me to reinstall the game but i still had files on my game instalion path. did this ever happen to you if so what did u do? (forgot to take a screen shot)
rip pc
@vivid briar Have you tried to change the destination i nthe launcher
@steady blade You'll want to check the pinned messages, there should be some help in there
I just extracted a raid as a scav but didn't have time to put the loot in my inventory, will I loose it?
@vivid briar If you left the inventory screen, yes
Fuck me I was loaded
@vivid briar Interesting, you may want to try and install the launcher on the same drive to try and force it to install where you want it to go
ok nice
now i cant do anything because i cant close it
bro
god this game is so BAD
i just fixed this @vivid briar
how
please let us know if ur gonna make us jump 1 inch up in the sky upon pressing space next time
RIP WE ALL GETTING FUCKED
I had to uninstall the launcher/gamer then go the my recycle bin CLEAR IT. Restart my computer then i reinstalled everything.
god this game surprises me so much
Sometimes when I tab out my tarkov freezes and I can't close it or open task manager or anything so I have to restart my pc, anyone else having this problem?
autistic shit game fucking morons made this absolute hell of a shit fucking game
@vivid briar This sounds to me as if you are running out of resources, you may be lacking in memory (ram) or CPU processing
this game is awesome !!!!!!!
why play it if its shit
wagwan have you played hello kitty adventure island? might be for u bro....
lol
weetodd
@vivid briar I'd run a system clean up, do some checking for updates and then make sure you don't have anything on your system you don't need (Old programs can be a pain in the ass if they operate when you no longer need them)
@vivid briar dont worry, the game is shit, what hes saying is not going to help at all
lol
trust me, youll waste time
It's probs the ram since tarkov likes to eat 10+ gb of it
@tribal kernel i hear some people may be moving back to Garfield kart furious racing
lmfao
Alright, enough, this is for game support take your stupidity else where
i need help
@vivid briar It is entirely possible, you may want to try to limit it so it doesn't eat too much of it. That's helped others in the past
Wait you can limit ram usage?
Yo @ebon echo i trouble shoot'd and just unplugged it all and plugged it back in and it worked. Don't let the people upset you.
The only thing that upsets me is if someone drinks my wine
@tribal kernel Tell us your issue and we'll do our best
everytime i play tarkov my eyes hurt is my bright to high?
i deleted everything in the ini settings now my game is just black
@ebon echo normaly this error code is caused when driveres are out of date but i checked the drivers and everything is up to date. well fuck it i just have to install the game again thx for info
@steady blade If you plan to reinstall, I would defo recommend you delete everything and do a check to make sure nothings been left behind. Seems we've had a few that's had a setting file or two left behind tht's caused issues on reinstall
FIXED MY PROB THANKS GUYS
@ebon echo yup i deleted everthing and installed launcher again just for good measure
@steady blade Let us know if it doesn't work and we'll do what we can
@celest valley multi-monitoring feature is not available yet in-game, sir.
@hard storm It's worked for over 2 years already but one of the latest patches broke it so the game window wont recognize the mouse somehow and lets it go outside. I've been playing just fine for the last 2 years not having this issue ๐
my game is stuck on : Repairing the game ...(1 second left) 100% for like 20 minutes already, tried rstarting. Anyone can help?
ok, so i just reinstalled the game, it finished without any issues, and now it wants to install again?
why is this launcer so fucking bad?
i know
im reinstalling rn
while im installing it says
the time limit of the action has been exceeded
this hotfix fucked my whole game, hotfix more like hotbug BECAUSE THEY DONT EVEN FIX ANYTHING
good thing the launcher iS FUCKING LIMITED TO 4MB DOWNLOAD SPEED
what do i even do?
i was worried about that
if i install it again its going to do the same
yeah
all i did was swap a harddrive and the game is on my ssd
i swear this game was made by absolute mongoloids who have no idea what theyre doing
i swear they should just put the game on steam, 99% of the launcher issues would disappear
nice, i have to wait one more fucking hour because of this absolute shit of a launcher
"hey guys lets limit the download speed to 4mb thats going to be great for people with good internet!"
"PERFECT"
@candid dock how long have u been trying to install it
like 20 min
the game was running perfectly yesterday, this patch broke my whole tarkov
true
they dont even fix anything
every fIx TO mStABiliZe the GamE makes it worse
what stability?
ikr
i cant believe i bought eod just to die behind a wall due to desync
i swear 50% of the fights you win and lose are because of desync
btw, this game. runs on UNITY
so bullshit
multi-million dollar company be like: Oh lets make a game, that has OVER 400000 PLAYERS RUN ON FUCKING UNITY
im trying to install it on my harddrive rn, if it does the same im going to have to email support and wait a week for them to answer!!!
pog!!!!!!
i cant wait ๐ธ
xd
48 minutes left lets gooooo
like i swapped the harddive on tuesday, and there has been no problems since 1 hour when i tried to install the patch
me more than 1 hour
they're probably gonna give 1 000 000 roubles to everyone for the "inconvienience" when this shit is done
lol you think they would do that?
They've done it several times
yeah once because alot of people got fucked over, not because 2 people are having problems
they did it because they got backlash WHAT DO YOU THINK
Why are the weapons i found in raid, not tagged as "found in raid"
@vivid briar Weapons from PMC's aren't found in raid, as they weren't "Spawned" in the world but brought in by another player.
ah
That's wierd cuz my scav weapons are found in raid
ah well this game has wierd ways
dude are you new, get the fuck out of support this isnt a support matter go to #eft-chat
basically anything you get off a pmc is not FIR but scav loot is FIR
xdddd
@vivid briar As Glyph mentioned, the difference here is where the weapon came from. Anything on Scav is going to be FIR (Providing the AI/PScav didn't loot a PMC) as that has spawned in the world itself. Where as anything a PMC brings in wasn't spawned in but travelled to the world, this can be especially vexxing if you forget to remove something from your pouch that you need FiR
bro WHYYY i spend and use all my money and gear in prep for accoutn reset and when i do it iit glitche and doesnt work SO IM LEFT WiTH NO GeaR OR MONMEY foR A MONTH
AND NOOONES RESPONDING TO MY TARKOV SUPPORT TICKET
Wait... Did anyone else lose their insurance?
Like, the insurance they had on their guy got lost after the update
@candid sky I believe there's an issue currently with the website, thus affecting accounts
anyone else have loading issues? game crashed in more than half of the loading screens today so far
AIGHT
what irl headphones are best for this game
razer
what about audio technica, are those any good for directional sound?
I just got this email while I am at work saying I am banned? The last time I logged onto the game was yesterday to change fuel from my hideout and collect bitcoins? I havenโt actually played the game in weeks?
Doubt anyone's found any way of boosting performance have they? 5820k @ 4ghz 1080ti + 32gb 3600mhz and I literally get 40fps with drops to 5-10fps every 30 or so seconds ๐
@winged hollow You'll need to contact Battle Eye support if you want any answers
i have the same problem @desert lake also it usually takes anywhere from 6-15 min to load into a server
@twilit rain @desert lake You are both on an SSD and runnig mid graphical settings correct? If you are still having issues, re-adjust your server selection as well. But otherwise, a lot of us are not playing until Unity 2019 comes out to get over the performance iossues the recent changes are giving
@winged hollow same thing happened
@ebon echo ya I tweeted them sent a ticket in and did this as well Iโm just trying to get it out everywhere I can
To you as well? @unique sandal
@ebon echo thank you!
yeag
i got a enail today saying ban and i got the game 2 weeks ago and played for 30 hours
@unique sandal @winged hollow You haven't lent your account to anyone have you
It's possible this patch has caused a false positive, again. This'll be the third time in a month
nope never
Thatโs what I am thinking
will i get unban
dude i dont have alot of money and i got ban when i wasted alot on it
Crazy like I said I been taking a break from the game I only go on to mange my hideout
You speak to Battle Eye Support
ok
Hard to speak to them is the problem
dude
i swear man
ima cry if i cant cuz i wasted alot
bro i have not played since
last week
Same
So difficult to get a hold of support I could be waiting 3 months
For something I didnโt even do
sucks man :/
The can remote in my pc and scan the whole thing idc
How much is Eod?
120eur
^ or also $140 USD - You can find all the packages here; https://www.escapefromtarkov.com/preorder-page it's definitely worth the upgrade
Insta stash lvl 4 + gamma + great start fresh-wipe
It's just a shame game performance is currently trash. Hopefully Unity 19 will be out when streets comes 12.9/13.0
how do i take pics to submit into the suport page
SOMEONE ANSWER ME THEYRE ACTAULLY HERE 6 HOURS LATER
@vivid briar Depends what kind of pictures do you need? If it's an ingame screenshot it varies on your computer and keyboard layout. If you are using Windows click and hold in the following order - Windows key + Print Screen
you should see a flash and then it should be instantly on your clipboard (ctrl + v)
Well its on the support site i got rare sightings of one actually being on time
and now it doesnt work
Sorry, can you be more descriptive of what you are attempting to do? I can't tell if your problem is resolved or not.
SO the tarkov support staff got back to me on their wesite and want screen shots of my game and profile but idk how to do that
@vivid briar If you want a speedier process I can hop in a voice chat and assist you otherwise we can respond here - Did the screenshot method mentioned above help, or do you have a different platform such as a laptop?
If you reset it while your game was running, you might have to restart the game (close the game and then relaunch it). If that's not the case, go to the game tab, go to character - gear and click print screen
in the bottom right of your screen you should see a pop up of the directory the screenshots are stored
Banananers prnt screen doesnt work
If you go to your settings you can rebind the screenshot key to a working/valid key
The default directory should be
C:\Users[USER]\Documents\Escape from Tarkov\Screenshots
no it works just not on the website
it should be just as simple as you had priorly done no?
nope it jsut doesnt post when i ctrl v
Does it give you the option to upload files in the response?
If you click upload a file, then go to the directory shown below (being sure to not actually look for (USERS)) and then select the relevant screenshot
C:\Users(USER)\Pictures\Screenshots
otherwise you might be able to upload it to imgur but I'm not sure how well support likes using that method
Can anyone please help? the launcher is downloading the game at 70kb it is so slow i might go insane.
bro ๐
@robust laurel Google "test my internet speed" and it should have a test for your download and upload speed. If it's higher than the 1 mb try the following - cancel the download and close the launcher. Retry the download.
Tried, issue doesn't seem to come from my end.
i got the game agesago about april and now its askin me to buy it again
@signal shore Make sure you are logged in and under the correct account
This is not me, is this supposed to be a security concern?
No I had that same dudes name pop up after one of my raids
Ok thanks, my game glitched out there

Hey moneybagg dann is going into chats and spamming dumb noises
Is there any better ways to contact EFT or battleye support?
Just had my svd from insurance taken out of my inventory and deleted from errors during insurance screen and I can't claim it anymore could be a bug from me taking it out in pieces.
I resolved the issue by restarting my game. Should have tried that first but now I sound like a noob lol
(i cant do anything as of yet because im at work with shit internet but) so ive come in to a problem and i was wondering if and would be able to give me some suggestions i recently tried to relocate tarkov from my hdd to my ssd and i dint uninstall using the uninstaller (tbh i didnt see it in the game files) so i dragged and dropped eft and the bsg launcher in to the ssd file and deleted all the files in the hhd and then when i tryed to launch the game it came up with an error which told me that it was trying to load the game from somewhere else and another error code cant rememeber what it said if anyone could help that would be amazing and if i cant do it in the next few days would some one that knows what they are talking about be able to jump in a call with me next week when i finish work and run me through wtf i have to do because tbh i dont have a clue thanks in advance
@bold tulip if you move the launcher to it's original location, it will work again. the game can stay on SSD, not a problem. will have to completely uninstall launcher and install in the new location if you want to move it
launcher will just ask where your game directory is
https://imgur.com/a/0ePcqa5 Does anyone know what causes this sight ghosting after firing?
anyone know how to fix eternal "awaiting session restart"
my specs are fine, this issue came up today after the patch
just stuck on that phase until eventually it says "server connection lost"
repeatedly getting kicked for low connection despite my connection being stable and completely fine? At this point i doubt its me or my hardware, is anyone else having this?
@blissful oar dont worry about it, its probably a dev account if i had to guess incase the loading doesn't work.
@inner egret No, the Battleye is quick in my experience (48h< for a reply)
@true pewter Is there a sight mounted at the front and back?
Actually, I think the problem for me was that I had a vpn on. I forgot id just installed one yeaterday
@ornate matrix only a front sight, was happening with back sight on and off
After the most recent patch my game has been super bad with loading times. Any fixes for this?
@crystal carbon You can try changing your servers via the launcher
Someone hacked my email address, changed my battlestate password, requested to change the account email, and I have gotten access back to my email and have emailed support and tried to reset my password, I enter my email address and it says a message was sent, but no message has been sent. I have done this multiple times over a 4+ hour period. Can anyone help?
um, i am from Hong Kong, and i only go to Hong Kong, seoul, Singapore and Tokyo server!?
@acoustic hull thatโs the thing I deleated um both
I would want to ask this error... During Scav I always get Disconnected while on PMC is stable
Because of that I can't play Scav
Error|Default|๎: 201 - Client not authorized or not selected game profile
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw ()
anyone know how to fix this? game crashes after every raid
Was the download speed on the launcher not resolved? I'm trying to download the game since yesterday but its so slow
Just shot a level 13 hatchling that was speed hacking his name was yeetusfetus2
anyone else having this?
@opaque orbit its the server, if its crashing it does that, not all players get kicked apparently, ive had it happen several times
Just had my svd from insurance taken out of my inventory and deleted from errors during insurance screen and I can't claim it anymore could be a bug from me taking it out in pieces.
I resolved the issue by restarting my game. Should have tried that first but now I sound like a noob lol
@radiant echo has the same issues but with quest rewards
And restarting didnโt help :(
hello support ,are there any subforum for suggesting weapons/mods, etc?
Hey yall having a major issue here. My generator is stuck upgrading at 000000 but won't let me install any advice?
HEY YALL you guys reallly need to fix the quest when you turn in a pilgrim backpack for a quest it doesnt give the option to turn the one that has all of your other backpack in it theres goes like 6 mill in backpack and some other stuff kinda fustrating plz change that
@light grotto restart game that bug is common
some tarkov streamers are slowy leaving tarkov but why isn't battle states doing an event to bring back those peoples i can not see what there are doing to bring back them the tarkov contents ends in kappa con and there is realy nothing to do when you do all the quests tarkov realy needs a new contence or a new quests
I'm unable to install the latest update (0.12.7.8859), it's currently stuck at:
Downloading files (left 0 seconds...)
7 / 7 KB
Same
me also
ok so its a recurring issue for everyone
at least for us 4 ๐
Same here.....
I got the same issue and restarted my computer now its a 24mb update for me and wont update still
loul
a friend of mine is having the same issue too. 2 of them actually
ive got a issue updating
i got same stuck issue
+1 update is stuck on client
ive restarted like 6 times
its 24mb but stuck on 14/24 for me at least
I just restarted it, issue still persists.

i guess ill restart my pc and see what happens, brb with an update
i'm trying to update and its stuck at 7/7 KB
yeah i'm stuck at 12
stuck
Great
stuck
pepeHands
can we get a hotfix
no
guess we'll play little big snake
cricket cricket
Yeah same just happed to me @mystic sigil
Once repaired it just looped me back
mine is also doing that
dude i just got this game this morning
Yeah, whats going oon wth the update?
i just redownloaded it last night lol
i guess need to reinstall the game??
not sure, my friend from the EU has his working... Im from NA and it isnt working
i tried to reinstall to fix the issue and now i'm stuck at 0/0MB downloading game files
rip
Phat f
big f
No tarkov this morning lol
7/7 kb i got logged out after i killed strhurmen on woods with my friends
f
f
just got out of lecture and cant play tarkov pepehands
it said the gate way timed out
OH GOOD now Iโm stuck on 11/24
๐ฆ
is it 7kb or 7 Gb
kb
i know it says that cause 7kb is nothing
yeah, it's been like that for a bit
That's because something's wrong with the update.
no one from support on >>????
Is there any fix for this? I was also stuck at 7/7, thought I fucked something up so I uninstalled and reinstalled. Now I'm stuck at 0/0 install.
uninstalling and reinstalling the launcher didn't help me either
im chillin at 12/24
patch just launched like 30 minutes ago, they know about it for sure
ok why does it even matter at this point. just so you can fix it and get one tapped by sniper scav
im at 7/7kb too and im just gonna go play something else cause this is bullshit
have fun @vivid umbra โค๏ธ
you guys all from NA?
NA, yes
put a helmet on next time ๐
i am
EU here
i haven't even played the game yet i just got it this morning, yes im fron NA
from*
may be an issue with NA servers, @quaint cave did yours update properly?
@mystic sigil youre in for a treat when the patch works
no same problem here
dude i cant wait to peel crotons off of someone
Great, so the patch fucked the game
wait so nobody can paly tarkov rn right?
yikes... my friend from england isn't having the issue
my friend can play
Did they get the patch already?
just hit ctrl alt del ad end ended task then opened the launcher back up and it worked
yes he just got out and started playing fine
Tried it @steep carbon Didnt work
big pog, idk what else i did
cant download the update
Anyone have the issue where the launcher wont update the gane. Just stuck calculating time
See yall in 6 hrs when they roll back the patch
yes
Yeah everyone's having it
Same for me
i have that error too
Im at downloading 12/24
Itโs hit or miss I think
Cuz a bunch of people in the eft chat are saying itโs working others arenโt
now im on unpacking
Yea, tried uninstalling and reinstalling the game, nothing. Tried uninstalling the launcher too, same issue.
How do you fuck up a patch this badly?
this sucks so much
@echo estuary it happens to every game ๐คทโโ๏ธ
ok . let the 7kb stay dont move
then you will recive another 24mb
and then unpacking
now play
I can't even get back to the 7/7
ayy i downloaded it
saty there dont move when apeers 7/7
How do i get back to that? I'm at 0/0 and it won't move
i just kept ending it in task manager, and it went from 7/7 kb to then downloading 0/24, ended task then opened it and it said 12/24 and then i ended it a couple more times and it unpacked
that worked for me but idk bout you guys
I was having the issue, restarted PC and it seems to be working now.
im just going to leave it open ๐
LETS GOOOOO 13/24 now
Did ending task work?
guys just don't do anything, leave it open and do something else
still at 7/7 ๐ฆ
No problem, I just left it oepn and its at 13/24 now
appreciate it @pseudo charm
now its stuck again
@green yacht how long did you leave it do you think?
Its been probably 20-30 minuites for me now
@boreal idol I've been trying for about 10 mins, gave up after 5 and after Jospeh said it worked, I opened it up for a good 5 mins and now its unpacking game files
I JUST WANT TO LOOKAT MY STASH
nice
wait for to unpack and it should work fine after @green yacht
I just want to sit in my hideout...
mine worked
i came here to ask about the bug, to see that everyone else has it too. kind of sucks because i work today and wanted to get some tarkov time in before work
I closed and opened it 3 times and it worked for me
@halcyon rover its starting to work now, just leave it open
@pseudo charm it worked, thanks for sharing what you did
@halcyon rover same here. Gotta work soon and wanna play
Ok guys I can play tarkov now
So just wait>?
The game won't even install now, GG BSG. Ya dun fuked it up
game sucked anyways
then why are you here?
i'm kidding.
it works
ha
that luck
Do i just wait?
ye
Ok
oh it's wrote 0 lmao
I at least wrote 7kb
How much longer do i have to wait
as long as it takes
Until BSG fixes their fuckup
FUck
How impatient are people? Just wait a couple fucking hours and it will be fixed, holy shit
no use in reducing raid exit time if you cannot even get into a raid
some people actually work today @plain trellis
stfu cole not all of us have a couple hours to wait
^
are you dying today or something
Woah, sorry I donโt have a shit job with shit hours
obv not sorry for being a cunt
Wow
@plain trellis Real piece of shit
So tell us then, what kind of job do you have that isnt considered "shit"
he's a part time content creator xD
i see you guys are having that glitch too were the update just gets stuck any way to fix it?
The current solution is to jsut wait, thats what I was told lol
@gentle anvil people have said leave it open, close your game and run as admin, restart pc, or reinstall. so basically no one knows lmao
he's a part time content creator xD
@velvet seal Is he? I mean to me he sounds like a piece of shit so why would anyone want to watch him
@cloud thicket nah im ๐งข
Lmao dudes probably 12 at home using his moms credit card
that is what he means by i dont have a shit job
i tried to run it as administrator didn't do anything
been here for a good while...just wait?
yeah jits happening with me also its 7/7 for me
Been like this for me for like 30 minutes now, I just want to check my scav case
mine is still 7/7
Yeah guys, I would just wait. Worked for impulse but I dunno
@plain trellis real asshole right there
"Woah, sorry I donโt have a shit job with shit hours"
yeh, i sat at the 7/7 for a while and it eventually changed to 0/24. brought up to 12 and froze
The last thing I would do is uninstall and screw it up even more
lmao i love this game:)
So guys just wait and see what happens
update: i left my patcher up for like 20 minutes and its progressing now
pretend the patch is 3 gigs and you wont be so mad lmao
imma just scream at it it might get scared and work
yeah i think that'll work
yeah i tried the flamethrower but thats not working either
damn
whatever you do do NOT uninstall and try reinstalling. You'll be more fucked,
try shooting it?
Oh hey, status update now its like that
okay i will wait a sec
try shaking it like a chrismas present
I think its a pretty big update just the launcher is fucked up and not displaying anything
yeah that seems to woek
am trying to download the update but it keeps getting stuck
yeah shooting it will work
just chuck a flashbang inside your pc
i tried exploiting its oil, still not working
hit it with a wrench
I tried caressing it
^^ just tried it it work @rough grove
also sacrificing a child will do the same
ill try dirty talking it
try to run it as admin
Leave the launcher open works, mine just went from 7/7 to 10/24MB
that might actully work? idk
HA @lavish arrow Im at 11 so Im a giga gamer
0/24 rise up
7/7 rise up
12/24 rise up
in da game rise up
did anyone confirm if end of raid load times were fixed?
imma punish it by opening up 27 google chrome tabs
slap it in the arse
^
11/24 im in the race
oh shit plastic just got to secound place
dayum
wait is there an update cause i dont have one but im also scared to close the game
dont
maybe they have it on a schedule so you wont actually get in untill the time ?
which geo-metric shape is the tastiest
7/7 rise up
nah i doubt it
its them damn russians
7/7 gang lol
7/7 gang
Anyone else having issues with the update
7/7 gang gang
@mystic sigil Reuleaux triangle
Guys
all of us lol
nah update is smooth as balls
We are united
7/7 gang
7/7 gang yeah thats my issue
12/24 still :(
i just want to play eft till poe league launches and we stuck ๐ฆ
Its secretly a malware, thats why it asked for access!!!! Disguised as a broken update but secretly downloading 100 gigabyte of viruses
we will overthrow the hirearchy
OH
@modest muralwarfare
GUYS
woah
ZoomZoomโข
ikr?
hes in the lead
GUYS
14/24
7/7 ๐ฆ
7/7 pham
7/7 gang gang lets mudar
@rapid plover youve already update you lucky
unpacking game files
anyone know hot to fix the update?
stuck trying to reinstall still at 0
big oof
has anyone tried to contact ppl who can do something
@rapid plover im pretty sure 12.7.8824
they are working on it
everyone @ the devs all at once
tell them to work faster
says they are working on a solution
@velvet seal yeah but my buddy raged to get back on than hes stuck in an update so fck me lol
@tame pilot wher does it say that?
hey im wondering if you can help me i am trying to install tarkov The process cannot access the file C:\Battlestegames\BsgLauncher\Temp\ (live)EftClientDistr.0.12.3.6047.distr.tmp' because it is being used by another process if anyone finds a fix please reply to my comment
AHAHA
on the red bar on the launcher
HES A HAKR
I HAGGED
Downloading files now
ive had my game open so no update for me XD
@ember gyro in da game gang
hell yeah
I'm going to eat a shotgun shrapnel
My 7/7 is still up though
7/7 gang gang bitches
Hey so, just wondering if this is common thing or if I am doing something wrong since I am very new, I am doing Prapor's first mission to kill 5 scavs at customs, and it will not register any more, I have 2 listed, but have killed at least 4 more since then
wanna play i need a partner know since my buddy @rough grove cant play @ember gyro
RAWR
If I see one of my 7/7 gang out on reserve scav Iโm giving you phat loot
@vague lava you have to extract for them to count
charles did u kill em with ur scav?
Who wants to be my duo
@rapid plover gotta update a few other games, ill @ you when im available
12.8?
Um not too sure, scav and PMC I think, but I have also gotten extracts for them all
u dont have to extract
12.reckt
kills with scav dont count
broke the whole game GG's
Ahh okay
im playiong just fine lmao
until you try to update
can anyone confirm the current version?
i legit restarted my game and it didnt pop up
12.7.8824 for me
its a super small patch so you may have been lucky and downloaded it without issue
idk why is it giving ppl issues but not me,is it because i had the game running during it?
Maybey ou are hagger
no ur haker
funny
lmao up to 1, but it's downloading at 13kb a sec, wtf
lmao
i had mine running during it as well but then all of a sudden i coulden't buy anything so i went to restart and fucked my whole game
Mines at 6 kb a second
my game wont update help?
idk then
same mine was at 3
all i know is that i can get fatty loot
omg i'm unpacking
yeahhh
YEEE
ope
duh they know ๐
it just says this
said some file was in use by another program
Guys just wait
i'm in boys
THEY KNOW ABOUT OUR PAIN
7/7 gang
yup, the SOLUTION IS JUST WAIT
7/7 bruh
I got in, just wait
yes 7/7 gang
7/7 gang
as dumb as it sounds, have faith in nikita
we just have to wait
i dont
kk
nikitia gib download
download not home
404 download not found
they said there working on it so thats good that they know
i can now stare at my stash for acouple hours
everytime they fix something they fuck the game for people
Waiting does work. I was originally stuck at 7/7 like everyone else but I left the launcher open for like 40min and my update just completed
Boys were fucking in
7/7 gang
Fuck the 7/7 gang Iโm out
did it say 6kb/sec at the end
i just bought the game and it wont even download
bought it at the wrong time lol
Guys just wait
yeah something is broken right now
so the screaming worked
maybe because the servers are so shit and they allow cheaters to walk freely no wonder they having problems with a 24 mb update
theres no cheater in eft you just dont check corners
i restarted my launcher and it started downloading l8tr 7/7 gang
YES! I restarted the launcher for the 136th and it downloaded
Please keep #community-support relevant to support only so we don't have to filter through charter of who actually require assistance
any fix yet? i noticed they are aware of the download problem, or any eta when its gonna be fixed?
ima try restarting the launcher
im afraid to restart my launcher but ive been stuck at 11/24mb longer than 7/7 kb
Someone above mentioned restarting launcher helped, but they'll probably end up sending out another update patch to resolve the recent one soon. (probably, this is a guess).
@bitter igloo okay but what about my problem? im trying to download the game for the first time?
not trying to sound like a jerk sorry
this update is bugged out
all game and update data is probably on the same server and its just bugging out hard
Downloading from the launcher is resulting in high packet loss (guess) to the servers which is resulting in mass problems to everyone downloading.
okay ty
When did offline mode stop giving xp.... my friend got to level 15 on offline mode and I got to level 9... now It won't let me keep the xp
They're really good at keeping us informed when the issue gets resolved be sure to check #541725983544180769 and/or #eft-announcements
offline mode never gave you xp i thought
i managed to get past the 7k/7k (waiting) screen by clearing the cache and restarting the launcher
@vivid briar lol?
Offline mode doesn't give you XP, it shows you get XP but it doesn't actually transfer it just get discarded
@velvet seal my friend, bought the game, and literally got to level 15 running labs repeatedly in offline mode
it says on when you pick offline that there will be no xp awarded
To get lvl 0-15 from going labs is mad impressive as you'd have to get a labs entry keycard before you hit lvl 1
should i clear my temp. services and files
File "C:\Battlestate Games\BsgLauncher\Content\index.html" not exist
when i launch the launcher i get a black screen with this message
i uninstalled and reinstalled the launcher and only the launcher, and i am now in
lol, left for a half hour, come back and it's still at 1 of. fucking gg
Hey guyz. so i reinstalled tarkov onto my SSD and now i get a server disconnect each time i try to load into a raid and have to rejoin the raid to play, anyone got any ideas? :S
so i cant update the game it just says waiting
but I'm afraid to uninstall and reinstall because i might lose stash data
what should i do?
Stash data is stored on BSG servers so it can't get manipulated. Currently issues BSG is trying to resolve from the recent patch
@bitter igloo I'm assuming we just need to wait so they can fix the code from whatever they updated today.
but don't uninstall anyway, i did and i can't even reinstall
oof
go to the website also it some how fixed itself
i think they might have fixed there severs
Streets is 12.8 right?
idk
yes 12.8
ill look yea its not up
so im on borderless window but my mouse is locked to my screen, anyone know how to fix that?
@limber widget Some staff mentioned to clear your cache and then try the install again
@velvet seal Are you talking about your cursor is visible or?
yea like i have my game up, i can see my mouse and all, but when i try to move it to another monitor its locked to the game
im used to borderless allowing me to move my mouse around like that
i can alt tab and then my mouse is unlocked and the game stays up but i was just curious
Resetting the game fixes the issue for me but I'm not sure of a resolution if it's a permanent issue that doesn't resolve after a reset
Worst case scenario make a support ticket
Everything is ok?
wait did they fix it?
its definitely not fixed
@wraith wraith Which is not fixed for you?
It works for me now
@gleaming kiln I uninstalled the game earlier when trying to get the update to work, I'm now trying to reinstall the game, it downloads about 100kb on clicking resume then stops completely
restarting the launcher gets it download about 100kb more, then stops
try stopping the update and then restart the launcher, then update from there, basically what i did @vivid umbra
alright i will
Alright. Let me know if that works for you guys.
@worthy reef bro i love oyu
epic
@worthy reef broo POGGERS https://prnt.sc/ufqtsy
Close the launcher and open it again make sure you don't start the download again
@empty isle it worked for me first time
well not for me
make sure the download doesnt start when you close and relaunch the launcher
They are gonna fix it man this stuff happens.
ya
There are people that paid more than 45 and canโt play it lol
but how long
Who knows beta games do this at the most inconvenient times
true but i brought it today and wanted to play so bad
There is plenary of time to die soon enough
anyone know how to get a false positive ban reversed
They have been working for a bit now canโt imagine it would take all night but I have seen crazier. These guys usually fix it decently quick.
Yeah dude looking at it will just annoy you leave it going and check back in the discord every now and again. Sometimes it starts working before they announce it back up but they will post.
@radiant echo so they will post in #eft-announcements
Most likely yes or on the twitter page in #541725983544180769 @empty isle
Ok thanks