#community-support

1 messages ยท Page 660 of 1

formal dagger
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@mystic token
What gun were you using, what ammo, and approx what range?

astral light
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the game crashes every time i load reserve i have never had this problem before, i have even uninstalled and reinstalled the game and it will still crash every time

steel vector
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tarkov always use 10gigs of ram?

mystic token
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@formal dagger AP 50 meters, idk ammo cuz it was scav but i guess it was lps gzh and the weapon was a vpo

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i shot from the 2nd floor

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2 times, 2 times not even a body hit

vivid briar
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noticed my game isn't making any sound for grenades...kind of inconvenient when you run into a raider pack, no throwing sound, bounce or explosion only thing i hear is shrapnel. Anyone had this?

slow shard
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let me know when BSG gets their stuff together and fixes their game

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love crashing on reserve as scav as soon as i extract and losing everything

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reserve has got to be the most unstable map in tarkov

vivid briar
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When I install tarkov the only thing that gets installed is an 11gb tmp file called (live)EftClientDistr.0.12.7.8812.distr.tmp into C:\Battlestate Games\BsgLauncher\Temp, and nothing gets into my game directory EFT (live)

As soon as it reaches 11340/11340mb in the launcher the installation restarts

I have tried to reinstall the game and launcher like 15 times and I've tried different directories and hard drives, can anyone please help me?

boreal mesa
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try launching the game launcher in administrator mode. If it properly installs you have a permissions issue where you are trying to install the game.

vivid briar
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Thanks, I'll try it

unkempt siren
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is the ping limit 165? I cant find an updated number online

violet oasis
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My game download is acting up. It will shoot up and download like 100mb and then go back down to 0 for 5 minutes and repeat. Any way to fix it?

vivid briar
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@violet oasis Vpn fixes it for me

violet oasis
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After pausing and unpausing a bunch of times it seems to be going now ty

vivid briar
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@boreal mesa Launching the launcher in admin mode doesn't fix it, got any other ideas?

boreal mesa
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make sure you have rights to write to that drive/folder or change where your tarkov live folder is located.

vivid briar
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I do

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The live goes into the temp folder and the installation restarts, I've downloaded it like 20 times, someone please help me

open kindle
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Hi guys I keep trying to reset my password and the Cloudflare does not load. Is anyone else experiencing this issue?

rose locust
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I need to report someone

ornate matrix
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@rose locust Use the Modmail if its someone in the Discord.

jolly ore
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MY MONEY CASE GOT DELETED I DIDNT PRESS ANYTHING IT JUST DELETED ITS SELF

ornate matrix
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Make a support ticket, and attach the game logs

jolly ore
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@ornate matrix how do i do that

ornate matrix
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!support

unkempt krakenBOT
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Hello @ornate matrix,

If you are having any kind of issue, please report it to our support center.
For issues outside the game, related to your account, the website or the forum, you can contact :

**Escape from Tarkov support center : **

https://www.escapefromtarkov.com/support 

For in game issues, bugs and other problems related, please use the report feature in your launcher as shown here :

How to report an ingame issue using your Escape from Tarkov launcher :

https://forum.escapefromtarkov.com/topic/54554-i-found-bug-what-can-i-do-instruction/ 

If you have any more questions, feel free to contact our <@&521631248536305664>.
Thank you!

wraith anvil
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I reported it as a bug but I am having issues with the game forcing my launcher to shut when I die and not letting me relaunch, not sure if anyone else is having this issue

odd field
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stop updating and "patching" your fucking game. You guys are fucking trash at your job and every time there's an "update" the game ends up worse than before

wraith anvil
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It's forcing me out with some message that's indicating that I have a profile/server verification issue but it isn't staying long enough for me to screenshot it

astral delta
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who can i send a dm about not getting emails from BSG? or anyone know what to do

novel steppe
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Issue with Battleeye not starting the game

astral delta
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Oh i think my account is hacked..

wraith anvil
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change your email password immediately and log off from all other locations from your google account @astral delta

rose tartan
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Mods fucked up my name

astral delta
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Well i dont even know whats happening. Its like they have changed my mail because i dont get any mails from Battlestate and i dont get the verification mail. @wraith anvil

wraith anvil
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Your account can be recovered, just make sure your email is secure @astral delta

astral delta
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well now i came in on another account that i havent bought game on. I have no idea whats happening @wraith anvil

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  • i havent got any thing on my mail that is like an email change or anything..
wraith anvil
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Either way change your password @astral delta

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If someone has access to your email they can delete related emails while they go through your accounts, lock out anyone with potential access to your accounts by changing all passwords that are similar to the one used in that email

astral delta
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yeah i changed it.

wraith anvil
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Now just wait for the support staff of eft to never respond to you and you'll be good

astral delta
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or i have to wait 6 hours

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ok ty, i sent a mail i hope they can help

icy cloud
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Ok so I have uninstalled and reinstalled the launcher 3 times deleted the game it self wiped everything EFT related off of my computer and redownloaded the launcher logged in and when ever I open the launcher randomly before I can install anything or while I am it just shuts the launcher. Anybody know how to fix this Im really fed up with it at this point

woeful badger
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Anyone else getting unknown back end error and canโ€™t get into the game?

vivid briar
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Had anybody encountered a bug where you can't move a key from your gamma into stash? If I do it just sticks and then disappears all together. It comes back when I restart.

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Same thing for the docs case it's in.

haughty quiver
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my friend just got his main account banned for no reason even though he hasnt been playing in this account for a while, has this happened to anyone else?

worn stone
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Hey, does anyone else get a long black screen at the end of a raid?

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also whats with the 1 minute of load time from loading map to matching on reserve and customs?

vivid briar
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Fix game please bsg

rich arrow
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I desyced after killing like 7 raiders ๐Ÿ™„๐Ÿ™„๐Ÿ™„ ON LABS

sturdy scroll
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what is the current ping limit cause im getting kicked on servers

teal crescent
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how do i download the launcher to my E drive?

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its automatically going to my C drive

iron frost
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the update button doesent work, what do i do

vivid briar
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any help is appreciated

bitter igloo
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@vivid briar I don't this would help but worth a shot - try changing your menu background off of woods

strange pollen
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I get disconnected with an error every time i try and log in, i reinstalled the game 3 times now and contacted support through the site. The error is in them blacklisting my ip adress. They told me to use a fucking vpn instead of actually helping me. Anyone know what my next move except being mad about it is?

wraith anvil
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Request a refund/ threaten to sue?

torpid hamlet
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@strange pollen use a VPN?

hearty glacier
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Update button isnt working it says Error Acess is denied

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Game exit error i think

hearty glacier
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nvm fixed it

earnest onyx
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What kind of information is needed for reporting a player. I have developed a way to bait hackers by human nature to my location on various maps. I am curious what details are needed in the video in order to make it eligible for reporting

outer galleon
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how to report a nickname without the ingame function?

mystic token
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i just got an m3 body armor and an mp 133 out of customs (both found in raid) and killed 2 scavs. I have the tasks accepted and they show up as active. I cant hand in the shotgun nor the m3 armor but the scav kills counted tho

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i got it

strange pollen
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@torpid hamlet i have done that, and already am. Its how i 0pay the game now. But having to use a third party application just to play the game only because the developers dont seem to care is a bit dumb, dont you think

tame cosmos
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My game is downloading at 100Kb/s. Is there any wat to fix this?

gloomy gate
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Used to play this game. However, I live in Asia and most people playing are in EU or US. Whenever I join a game, I get kicked for connection quality, and lose all of my gear. This is really annoying.

I've tried using game VPNs, game accelerators, etc. None can get my ping down. It didn't use to be this way, as my ping is like 180.

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Any way to bypass getting kicked and losing all my gear? The game simply should tell us that we can't play rather than kick us and make us lose everything.

ebon echo
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@tame cosmos In the launcher settings, scroll down. If there's no restrictions on there, then there's an issue with your line to BSG's DL server

tame cosmos
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@ebon echo Thank you, i think i got it fixed tho, it randomly went to 200 mb/s ๐Ÿ‘

ebon echo
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@outer galleon You can use the launcher and report from there

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@strange pollen Are you able to spea to your ISP and request a new IP? This generally resolves the issue

verbal obsidian
ebon echo
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@verbal obsidian Check the pinned tabs, launcher fixes, it's in there for you :)

verbal obsidian
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It's started to work itself but thank You for Your respond @ebon echo ๐Ÿ™‚

ebon echo
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No worries!

rocky eagle
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yo guys im trying to log into my tarkov account and it says theres an verification email sent out but im not getting any emails from them any idea why?

ebon echo
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Is the email exactly the same?

rocky eagle
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yea of course

ebon echo
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What type of email is it, main stream or something else

rocky eagle
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im using gmail, it worked last wipe just fine and now that i redownloaded the game its all went to shit

ebon echo
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Hmm, interesting, I hate to say this but it's entirely possible your account may have been stolen. You will need to contact BSG

rocky eagle
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ii mean i can login perfectly with this email but im not getting the authentication code

ebon echo
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Then just choke it up to BSG's email server being down

desert lake
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@rocky eagle I had to make a new account

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I waited months for emails and never got them

leaden steppe
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Check Junkmail, and request another, or just get a different email. Even if you don't want to set up the account on that Email, it could just be an issue with your specific email.

ebon echo
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He can't change the email without getting the auth code, to stop people breaking in to his account to change the email

leaden steppe
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I get disconnected with an error every time i try and log in, i reinstalled the game 3 times now and contacted support through the site. The error is in them blacklisting my ip adress. They told me to use a fucking vpn instead of actually helping me. Anyone know what my next move except being mad about it is?
@strange pollen Use a VPN if you want to immediately solve this issue. Apart from that, you would need to find out why your IP is blacklisted. Getting a VPN is the best and most helpful option.

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He can't change the email without getting the auth code, to stop people breaking in to his account to change the email
@ebon echo I misinterpreted the screenshot then, that's a shitty situation.

ebon echo
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Yep, this is why a lot of companies just use something like google's authenticator

jagged inlet
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Does anyone know whats going on with the servers? i disconnected from my last raid 3 times

timid stump
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I got a Trader bug that seem to show me someone else profile on top of the trader. The profile shown have absolutly abnormal amount of money ( Lvl 21 : 45M Rbl; 10M โ‚ฌ, 43M$ )
It is just a visual bug or actually show me an hacker/MoneyTrader account stats ?

glossy charm
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when i opened traders it showed me just prapor so i closed it and opened it again and now i see a lot of prapors, all stats of another person (X-ploder)

crisp marsh
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when i opened traders it showed me just prapor so i closed it and opened it again and now i see a lot of prapors, all stats of another person (X-ploder)
@glossy charm I don't see how that's an issue

glossy charm
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@crisp marsh it's just a blank screen, i can't trade with him or see my quests or even leave it, besides that it's pretty normal

crisp marsh
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Embrace daddy prapor

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in all seriousness tho, a game restart should fix that

glossy charm
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it did thankfully, i just don't know why everyone is seeing someone else's stats

vivid briar
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Anyone else having trouble entering the game? Been matching on all maps for 10 minuted +

idle latch
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any suggestions on how to stop the stutter step bullshit? lost count of the times ive died from my gun just not shooting when im holding/spamming left click

slate skiff
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Anybody know anything about a glitch where you lose your gamma container when you buy the standard edition as a gift? I just bought the game as a gift and all of a sudden my gamma container is gone?

latent herald
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haven't played tarkov in a while, tried launching it two days ago and was asked to login. put in all correct login info but it kept saying my credentials were wrong? I tried resetting my password but I didnt get the email for it. anyone have this issue too?

balmy plover
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There is a glitch as a scav that if you get out with stuff and try and go to flea market you cant go back to the scav and get the loot off of it

tribal charm
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thats how ingame tab menu looks like

hearty glacier
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Can i get my discord name changed to Exitcamping101

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@tribal charm i dont see the issue here it looks fine to me

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@glossy charm you're in russian heaven my guy

strong hedge
hard slate
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wait u could put flash lights on helmets

ornate matrix
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wat se fuck?

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@strong hedge T / n maybe?

random stream
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soooo i just spawned into a raid and had 40mins then the timer went down to 2minutes then i got kicked out?

ornate matrix
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The technical update has begun. The game will be unavailable for 2 hours approximately

strong hedge
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found the adapter never seen it before ^^ but T/N dosnt work

random stream
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ah okay, there was no message in this discord about it

strong hedge
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maybe not implemented yet ?

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same here had to rush out got 2 min after just being in raid for 5 min :S

pine cargo
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Why the servers shut down?

ornate matrix
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The technical update has begun. The game will be unavailable for 2 hours approximately

carmine spade
vivid briar
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???

gleaming vault
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@carmine spade

tribal yew
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Hello im Haze,

im gonna help all of u that have 8-16 GB of Ram an SSD and still load in Slow.
This is mostlikely caused by the Fact that u have a HDD in ur PC dont u worry we can fix this.

Windows has a function wich elocates stuff that uses alot of Space out of ur Ram its called a Paging File.
Windows has a high tendence of setting that to ur HDD, https://gyazo.com/20d982032c642dd7fd3d6e3e0044af19 the lowest Option.

U can check ur HDD and SSD in ur Taskmanager if its enabled in ur HDD u have to go to Advanced System Settings, than Advanced, Settings, advanced again and change.
a Good Number is Start 1909 and Max. 17408. now safe this Restart ur PC and enjoy loading Reserve.

I hope this helps some of u that have Problems have a Nice Day.

uncut silo
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what is dis

celest valley
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Anyone else running nvidia and having issues with multiple monitors?

pine cargo
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It s 2 photos from 2 servers , it`s not the same server

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Please fix the news ๐Ÿ™

hard storm
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The technical update is complete

pine cargo
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I know

hard storm
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Anyone else running nvidia and having issues with multiple monitors?
@celest valley multi-monitoring feature is not available yet in-game, sir.

pine cargo
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But maybe in the future you will announce another update and we will not be notified

urban mica
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i have a question

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how can i play with my NA friends

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if i am from israel

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it keeps kicking me out

civic drum
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Find a server that has about the same amount of ping for you both

urban mica
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well i've tried

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that doesnt exist and i have the best internet you can pay for in here

civic drum
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then i have no idea

urban mica
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like i looked at the list of servers but i jsut cant find a server thats good enough for both sides

potent anvil
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@strong hedge I know they added that a while back but when they added it they forgot to add a hotkey. Unless they have since changed it, the only way to turn a flashlight on for the helmet is stick it on a gun and turn it on with the gun first.

urban mica
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i dont have the same issue with other games

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Warzone runs perfectly fine when i play with NA people

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its a real shame that they dont have better servers for instances like that

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i have EOD too and it was working just fine till sometime ago. i guess its just quits for me

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i liked this game ๐Ÿ˜ฆ

potent apex
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since the update today i cant load into the game without it crashing shortly after

uneven mountain
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likewise

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constant server disconnects also

potent apex
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Yeah tried to restart my pc like 3 times now and still no change

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Well I didn't even get to the title screen this time

vivid briar
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my wanted to reset my game account and it just...... didnt

stark bison
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My launcher has stopped working I've been trying to fix for a couple days and no progress idk what happened

grave sage
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Anyone continuously spawning late to raids since update??????

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Continuously spawning 3-5mins late

vivid briar
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is there any actauyl tech supprt?

tranquil quarry
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shit, i spawned labs with under 2 min left in raid

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then got stuck in the elevator for almost 20 min

frozen narwhal
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Since this server doesn't allow me to change my nickname, can I have it manually changed to my in game tag to make it easier on people to find me in game?

vivid briar
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BSG will not send me a password reset xD

frozen condor
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Tarkov launcher does not allow me to send bug reports now?? wtf??

gloomy umbra
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just logged on and went into my tasks to find a few random missions have been reset to zero progress, i have screen shots of the progress i had made on at least one of the missions that got reset

ebon echo
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@gloomy umbra I'd submit a report through your launcher, this is most likely an update issue they'll need to resolve

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@frozen condor What error are you getting?
@vivid briar You may need to wait a few hours to try again, the servers will be overloaded with hte update

vivid briar
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Dragon

ebon echo
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@frozen narwhal If you ping the bot, under the contact staff header, it'll PM the mods directly

vivid briar
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My game accoubt wont reset but gives me a month timer

ebon echo
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@grave sage This has been a known issue and will most likely continue for a little as they make the upgrades to the servers

vivid briar
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@ebon echo i was able to reset , it wont let me download the launcher after i uninstalled. It was going to take me 3 hours to check the integrity

ebon echo
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@stark bison Have you tried the suggestions in the Pinned Message?

stark bison
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yea

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nothings worked so far

hard storm
vivid briar
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Some help me plz

ebon echo
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I'll go get more coffee @hard storm I may need it today hahah

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@vivid briar Explain to me in full what's happening

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@stark bison What errors are you getting

grave sage
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@ebon echo all been fine till today was spawning on point yesterday, but consistently getting late af spawns

vivid briar
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So i wanna reset my game account right? But when i go to the website and click reset game account it does it and gave me a month timer but never actually reset

stark bison
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Im not getting anything just dosnt work

ebon echo
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@grave sage Sorry I worded that wrong, what I meant to say is that these random changes will continue for some time.

To put it in perspective, they are currently moving the game from one major version of Unity to the other. What we've seen suggested so far is that when you start to experience these issues, move your server selection around and try again, they'll be working on clusters sporadically until they are confident any major underlying issues are resolved.

The good thing is, when thius is complete we should be seeing fantastic server performance at last. The down side is it can take an unknown length of time t oget there

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@vivid briar It is possible that with the current technical issues going on today that that function is disabled, I would give it a day and then try again

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@stark bison So when you click the launcher, it simply never opens is that correct?

stark bison
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yea

vivid briar
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The thing is that it gave me a month timer

ebon echo
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@stark bison Do you see it open at all in your Task manager? And have you tried to open the game from the games folder instead of the shortcut/start menu

vivid briar
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@ebon echo i legit need help lmao im going crazy...

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the game will not let me redownload itself.

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Ive uninstalled it removed it from my cdrive and the game keeps telling me my path isnt allowed??

stark bison
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It dosnt show that it has opened in task manager and i have tried launching it from folder

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didnt work

vivid briar
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@ebon echo it gave me a month timer

ebon echo
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@vivid briar The timer should be telling you when you can next reset your account, if you find taht it didn't reset the first click the only option is to contact support. It's most likely with the instability right now the request didn't go through

@vivid briar Could you give me the error messages you have

@stark bison Okay, quick ? time. Have you tried a full reinstall of both the game and the launcher?

stark bison
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yea ive uninstalled them multiple times

ebon echo
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Hmm.. Let me look around one second @stark bison

vivid briar
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๐Ÿ˜ž

ebon echo
stark bison
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k

vivid briar
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It says "error client doesnt have permisson to download"

frozen narwhal
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@frozen narwhal If you ping the bot, under the contact staff header, it'll PM the mods directly
@ebon echo thanks

rare plover
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GAME CLOSED FOR 15 HOURS WTF

ebon echo
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@vivid briar Struggling to find any information, let me try to summarize your issue so I can figure it out.

You download the launcher,
You login, set your install path,
Then when you try to click download you get the error
"Client does not have permission to download" correct?

vivid briar
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yes, i've deleted went to my trash cleared it all out and wiped ive been having a problem since game downloaded

ebon echo
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Have you tried to install it to a different hard drive

vivid briar
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bruh i just wanna reset my account

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Yes i just tried to do that @ebon echo it said the game failed to download again.

ebon echo
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Has this just started to happen today by chance?

vivid briar
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Yes.

ebon echo
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Alright, before we try anything else, I'd wait until they resolve the current serer issues. Maybe wait until tomorrow, if you find that tomorrow yo ustil cannot install I'd contact support and maybe see if you can get your ISP to refresh your IP address. Could be taht your IP was blacklisted (Can happen often) and you just need a new one

vivid briar
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I mean a server problem?

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i cnat even download the launcher.. ๐Ÿ˜ฆ

fringe moss
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hi guys i wanna ask something about my teammates account i think its deleted from servers

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hes getting wrong email error but it isnt wrong

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hes not playing for 1 week

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because of this error

ebon echo
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@fringe moss Wrong email error means that someone has changed his email address most likely, his accounts been stole, he will want to contact support

@vivid briar Oh so it's the LAUNCHER not the game that you are having issues with?

fringe moss
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but hes account isnt stole his email still clear no email for change

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her acc is gone bro no more profile

ebon echo
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Are you talking about the in game profile, because if someone has stolen the account they can reset the profile and change it's name. If you are meaning the online profile, I don't believe yo ucan see that unless you log in to your own account. Hence why I believe their account was stolen

fringe moss
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oh

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how he can say it my acc now

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if they changed all stuff he cant get back becuz he was playing for 3 years i think and he said hes receipt is gone

ebon echo
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You can try to contact Xsolla first, they may have a copy of said receipt if he can prove what card paid for the game

fringe moss
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hmm its impossible in turkey ๐Ÿ˜„

violet wraith
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My friend bought the game 1-2 weeks ago and he wants a refund lmao

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tell me he can't get it right?

fringe moss
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i think he cant if he get its a good bug for cheater money sellers

ebon echo
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If they want a refund, speak to Xsolla

radiant karma
ebon echo
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Game is updating

thorny stump
radiant karma
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hm i should probably just open up my eyes next time XD

vivid briar
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the game tries to install in a system reserve which is 500mb, and i have 2 hardrives that are 1tb each, how can i fix this shit?

steady blade
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ok guys kinda need help, my just pc blue screen and give me the error attempted write to readonly memory and after the pc restart the launcher was telling me to reinstall the game but i still had files on my game instalion path. did this ever happen to you if so what did u do? (forgot to take a screen shot)

vivid briar
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rip pc

ebon echo
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@vivid briar Have you tried to change the destination i nthe launcher

vivid briar
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i just did

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fucking autistic game

ebon echo
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@steady blade You'll want to check the pinned messages, there should be some help in there

vivid briar
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I just extracted a raid as a scav but didn't have time to put the loot in my inventory, will I loose it?

ebon echo
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@vivid briar If you left the inventory screen, yes

vivid briar
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Fuck me I was loaded

ebon echo
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@vivid briar Interesting, you may want to try and install the launcher on the same drive to try and force it to install where you want it to go

vivid briar
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now i cant do anything because i cant close it

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bro

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god this game is so BAD

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i just fixed this @vivid briar

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how

icy flax
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please let us know if ur gonna make us jump 1 inch up in the sky upon pressing space next time

tribal kernel
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RIP WE ALL GETTING FUCKED

vivid briar
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I had to uninstall the launcher/gamer then go the my recycle bin CLEAR IT. Restart my computer then i reinstalled everything.

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god this game surprises me so much

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Sometimes when I tab out my tarkov freezes and I can't close it or open task manager or anything so I have to restart my pc, anyone else having this problem?

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autistic shit game fucking morons made this absolute hell of a shit fucking game

ebon echo
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@vivid briar This sounds to me as if you are running out of resources, you may be lacking in memory (ram) or CPU processing

tribal kernel
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this game is awesome !!!!!!!

proud lance
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why play it if its shit

tribal kernel
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wagwan have you played hello kitty adventure island? might be for u bro....

vivid briar
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I mean I have 16gb ram and cpu usage is only like 50%

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@tribal kernel yeah bro

tribal kernel
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lol

proud lance
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weetodd

ebon echo
#

@vivid briar I'd run a system clean up, do some checking for updates and then make sure you don't have anything on your system you don't need (Old programs can be a pain in the ass if they operate when you no longer need them)

vivid briar
#

@vivid briar dont worry, the game is shit, what hes saying is not going to help at all

#

lol

#

trust me, youll waste time

tribal kernel
#

thts me in the back

vivid briar
#

It's probs the ram since tarkov likes to eat 10+ gb of it

proud lance
#

@tribal kernel i hear some people may be moving back to Garfield kart furious racing

tribal kernel
#

lmfao

ebon echo
#

Alright, enough, this is for game support take your stupidity else where

tribal kernel
#

i need help

ebon echo
#

@vivid briar It is entirely possible, you may want to try to limit it so it doesn't eat too much of it. That's helped others in the past

vivid briar
#

Wait you can limit ram usage?

#

Yo @ebon echo i trouble shoot'd and just unplugged it all and plugged it back in and it worked. Don't let the people upset you.

ebon echo
#

The only thing that upsets me is if someone drinks my wine
@tribal kernel Tell us your issue and we'll do our best

tribal kernel
#

everytime i play tarkov my eyes hurt is my bright to high?

proud lance
#

i deleted everything in the ini settings now my game is just black

steady blade
#

@ebon echo normaly this error code is caused when driveres are out of date but i checked the drivers and everything is up to date. well fuck it i just have to install the game again thx for info

ebon echo
#

@steady blade If you plan to reinstall, I would defo recommend you delete everything and do a check to make sure nothings been left behind. Seems we've had a few that's had a setting file or two left behind tht's caused issues on reinstall

tribal kernel
#

FIXED MY PROB THANKS GUYS

steady blade
#

@ebon echo yup i deleted everthing and installed launcher again just for good measure

ebon echo
#

@steady blade Let us know if it doesn't work and we'll do what we can

celest valley
#

@celest valley multi-monitoring feature is not available yet in-game, sir.
@hard storm It's worked for over 2 years already but one of the latest patches broke it so the game window wont recognize the mouse somehow and lets it go outside. I've been playing just fine for the last 2 years not having this issue ๐Ÿ™‚

thin spade
#

Just been screwed over by 4 server DCs in 1 raid...

#

loaded back in to being murdered

brazen river
#

my game is stuck on : Repairing the game ...(1 second left) 100% for like 20 minutes already, tried rstarting. Anyone can help?

candid dock
#

same

#

it says it cant connect

vivid briar
#

ok, so i just reinstalled the game, it finished without any issues, and now it wants to install again?

#

why is this launcer so fucking bad?

candid dock
#

i know

#

im reinstalling rn

#

while im installing it says
the time limit of the action has been exceeded

vivid briar
#

this hotfix fucked my whole game, hotfix more like hotbug BECAUSE THEY DONT EVEN FIX ANYTHING

candid dock
#

every time they do a HotfIX it makes the game so much fuckingg worse

vivid briar
#

good thing the launcher iS FUCKING LIMITED TO 4MB DOWNLOAD SPEED

candid dock
#

xd

#

at least its not only me

vivid briar
#

what do i even do?

candid dock
#

i was worried about that

vivid briar
#

if i install it again its going to do the same

candid dock
#

yeah

vivid briar
#

all i did was swap a harddrive and the game is on my ssd

#

i swear this game was made by absolute mongoloids who have no idea what theyre doing

#

i swear they should just put the game on steam, 99% of the launcher issues would disappear

candid dock
#

truth

#

you should become pr of bsg

vivid briar
#

nice, i have to wait one more fucking hour because of this absolute shit of a launcher

candid dock
#

yeah

#

i was worried it was only me experiencing this,

vivid briar
#

"hey guys lets limit the download speed to 4mb thats going to be great for people with good internet!"

candid dock
#

"PERFECT"

vivid briar
#

@candid dock how long have u been trying to install it

candid dock
#

like 20 min

vivid briar
#

the game was running perfectly yesterday, this patch broke my whole tarkov

candid dock
#

true

vivid briar
#

they dont even fix anything

candid dock
#

every fIx TO mStABiliZe the GamE makes it worse

vivid briar
#

what stability?

candid dock
#

ikr

vivid briar
#

i cant believe i bought eod just to die behind a wall due to desync

#

i swear 50% of the fights you win and lose are because of desync

candid dock
#

btw, this game. runs on UNITY

#

so bullshit

#

multi-million dollar company be like: Oh lets make a game, that has OVER 400000 PLAYERS RUN ON FUCKING UNITY

vivid briar
#

im trying to install it on my harddrive rn, if it does the same im going to have to email support and wait a week for them to answer!!!

candid dock
#

pog!!!!!!

vivid briar
#

i cant wait ๐Ÿ˜ธ

candid dock
#

xd

vivid briar
#

48 minutes left lets gooooo

#

like i swapped the harddive on tuesday, and there has been no problems since 1 hour when i tried to install the patch

candid dock
#

me more than 1 hour

#

they're probably gonna give 1 000 000 roubles to everyone for the "inconvienience" when this shit is done

vivid briar
#

lol you think they would do that?

candid dock
#

they did it once

#

but i want 5 mil

ebon echo
#

They've done it several times

vivid briar
#

yeah once because alot of people got fucked over, not because 2 people are having problems

#

they did it because they got backlash WHAT DO YOU THINK

candid dock
#

its not only u

#

look at the convo before us

vivid briar
#

Why are the weapons i found in raid, not tagged as "found in raid"

ebon echo
#

@vivid briar Weapons from PMC's aren't found in raid, as they weren't "Spawned" in the world but brought in by another player.

vivid briar
#

ah

#

That's wierd cuz my scav weapons are found in raid

#

ah well this game has wierd ways

#

dude are you new, get the fuck out of support this isnt a support matter go to #eft-chat

stone wren
#

basically anything you get off a pmc is not FIR but scav loot is FIR

candid dock
#

xdddd

ebon echo
#

@vivid briar As Glyph mentioned, the difference here is where the weapon came from. Anything on Scav is going to be FIR (Providing the AI/PScav didn't loot a PMC) as that has spawned in the world itself. Where as anything a PMC brings in wasn't spawned in but travelled to the world, this can be especially vexxing if you forget to remove something from your pouch that you need FiR

vivid briar
#

mad asf cirno poster

#

bro ๐Ÿ˜” i wish tarkov would help me

vivid briar
#

bro WHYYY i spend and use all my money and gear in prep for accoutn reset and when i do it iit glitche and doesnt work SO IM LEFT WiTH NO GeaR OR MONMEY foR A MONTH

#

AND NOOONES RESPONDING TO MY TARKOV SUPPORT TICKET

safe prawn
#

Wait... Did anyone else lose their insurance?

#

Like, the insurance they had on their guy got lost after the update

ebon echo
#

@candid sky I believe there's an issue currently with the website, thus affecting accounts

obsidian pike
#

anyone else have loading issues? game crashed in more than half of the loading screens today so far

candid sky
#

AIGHT

north socket
#

what irl headphones are best for this game

candid sky
#

razer

north socket
#

what about audio technica, are those any good for directional sound?

brazen basalt
#

yeah

#

theyre god like

winged hollow
#

I just got this email while I am at work saying I am banned? The last time I logged onto the game was yesterday to change fuel from my hideout and collect bitcoins? I havenโ€™t actually played the game in weeks?

desert lake
#

Doubt anyone's found any way of boosting performance have they? 5820k @ 4ghz 1080ti + 32gb 3600mhz and I literally get 40fps with drops to 5-10fps every 30 or so seconds ๐Ÿ™ƒ

ebon echo
#

@winged hollow You'll need to contact Battle Eye support if you want any answers

twilit rain
#

i have the same problem @desert lake also it usually takes anywhere from 6-15 min to load into a server

ebon echo
#

@twilit rain @desert lake You are both on an SSD and runnig mid graphical settings correct? If you are still having issues, re-adjust your server selection as well. But otherwise, a lot of us are not playing until Unity 2019 comes out to get over the performance iossues the recent changes are giving

unique sandal
#

@winged hollow same thing happened

winged hollow
#

@ebon echo ya I tweeted them sent a ticket in and did this as well Iโ€™m just trying to get it out everywhere I can

#

To you as well? @unique sandal

twilit rain
#

@ebon echo thank you!

unique sandal
#

yeag

#

i got a enail today saying ban and i got the game 2 weeks ago and played for 30 hours

ebon echo
#

@unique sandal @winged hollow You haven't lent your account to anyone have you

winged hollow
#

Never

#

Iโ€™ve had my account for 2 years

ebon echo
#

It's possible this patch has caused a false positive, again. This'll be the third time in a month

unique sandal
#

nope never

winged hollow
#

Thatโ€™s what I am thinking

unique sandal
#

will i get unban

#

dude i dont have alot of money and i got ban when i wasted alot on it

winged hollow
#

Crazy like I said I been taking a break from the game I only go on to mange my hideout

unique sandal
#

how do i get unban

#

?

ebon echo
#

You speak to Battle Eye Support

unique sandal
#

ok

winged hollow
#

Hard to speak to them is the problem

unique sandal
#

dude

#

i swear man

#

ima cry if i cant cuz i wasted alot

#

bro i have not played since

#

last week

winged hollow
#

Same

winged hollow
#

So difficult to get a hold of support I could be waiting 3 months

#

For something I didnโ€™t even do

desert lake
#

sucks man :/

winged hollow
#

The can remote in my pc and scan the whole thing idc

vivid briar
#

How much is Eod?

desert lake
#

120eur

bitter igloo
desert lake
#

Insta stash lvl 4 + gamma + great start fresh-wipe

#

It's just a shame game performance is currently trash. Hopefully Unity 19 will be out when streets comes 12.9/13.0

vivid briar
#

how do i take pics to submit into the suport page

#

SOMEONE ANSWER ME THEYRE ACTAULLY HERE 6 HOURS LATER

bitter igloo
#

@vivid briar Depends what kind of pictures do you need? If it's an ingame screenshot it varies on your computer and keyboard layout. If you are using Windows click and hold in the following order - Windows key + Print Screen

#

you should see a flash and then it should be instantly on your clipboard (ctrl + v)

vivid briar
#

Well its on the support site i got rare sightings of one actually being on time

#

and now it doesnt work

bitter igloo
#

Sorry, can you be more descriptive of what you are attempting to do? I can't tell if your problem is resolved or not.

vivid briar
#

SO the tarkov support staff got back to me on their wesite and want screen shots of my game and profile but idk how to do that

bitter igloo
#

@vivid briar If you want a speedier process I can hop in a voice chat and assist you otherwise we can respond here - Did the screenshot method mentioned above help, or do you have a different platform such as a laptop?

vivid briar
#

im on a desktop and no it didnt work

bitter igloo
#

If you reset it while your game was running, you might have to restart the game (close the game and then relaunch it). If that's not the case, go to the game tab, go to character - gear and click print screen

#

in the bottom right of your screen you should see a pop up of the directory the screenshots are stored

vivid briar
#

Banananers prnt screen doesnt work

bitter igloo
#

If you go to your settings you can rebind the screenshot key to a working/valid key

#

The default directory should be
C:\Users[USER]\Documents\Escape from Tarkov\Screenshots

vivid briar
#

no it works just not on the website

bitter igloo
#

it should be just as simple as you had priorly done no?

vivid briar
#

nope it jsut doesnt post when i ctrl v

bitter igloo
#

Does it give you the option to upload files in the response?

vivid briar
#

wyes but whenn i post those it does this

#

ebbaa103fd79bd_0.png

bitter igloo
#

If you click upload a file, then go to the directory shown below (being sure to not actually look for (USERS)) and then select the relevant screenshot
C:\Users(USER)\Pictures\Screenshots

#

otherwise you might be able to upload it to imgur but I'm not sure how well support likes using that method

robust laurel
vivid briar
#

bro ๐Ÿ˜”

bitter igloo
#

@robust laurel Google "test my internet speed" and it should have a test for your download and upload speed. If it's higher than the 1 mb try the following - cancel the download and close the launcher. Retry the download.

robust laurel
#

Tried, issue doesn't seem to come from my end.

signal shore
#

i got the game agesago about april and now its askin me to buy it again

bitter igloo
#

@signal shore Make sure you are logged in and under the correct account

blissful oar
slate ivy
#

No I had that same dudes name pop up after one of my raids

blissful oar
#

Ok thanks, my game glitched out there

winged hollow
gaunt shadow
#

Hey moneybagg dann is going into chats and spamming dumb noises

inner egret
#

Is there any better ways to contact EFT or battleye support?

radiant echo
#

Just had my svd from insurance taken out of my inventory and deleted from errors during insurance screen and I can't claim it anymore could be a bug from me taking it out in pieces.

I resolved the issue by restarting my game. Should have tried that first but now I sound like a noob lol

bold tulip
#

(i cant do anything as of yet because im at work with shit internet but) so ive come in to a problem and i was wondering if and would be able to give me some suggestions i recently tried to relocate tarkov from my hdd to my ssd and i dint uninstall using the uninstaller (tbh i didnt see it in the game files) so i dragged and dropped eft and the bsg launcher in to the ssd file and deleted all the files in the hhd and then when i tryed to launch the game it came up with an error which told me that it was trying to load the game from somewhere else and another error code cant rememeber what it said if anyone could help that would be amazing and if i cant do it in the next few days would some one that knows what they are talking about be able to jump in a call with me next week when i finish work and run me through wtf i have to do because tbh i dont have a clue thanks in advance

acoustic hull
#

@bold tulip if you move the launcher to it's original location, it will work again. the game can stay on SSD, not a problem. will have to completely uninstall launcher and install in the new location if you want to move it

#

launcher will just ask where your game directory is

true pewter
vivid briar
#

anyone know how to fix eternal "awaiting session restart"

#

my specs are fine, this issue came up today after the patch

#

just stuck on that phase until eventually it says "server connection lost"

opaque orbit
#

repeatedly getting kicked for low connection despite my connection being stable and completely fine? At this point i doubt its me or my hardware, is anyone else having this?

ornate matrix
#

@blissful oar dont worry about it, its probably a dev account if i had to guess incase the loading doesn't work.

@inner egret No, the Battleye is quick in my experience (48h< for a reply)

#

@true pewter Is there a sight mounted at the front and back?

vivid briar
#

Actually, I think the problem for me was that I had a vpn on. I forgot id just installed one yeaterday

true pewter
#

@ornate matrix only a front sight, was happening with back sight on and off

crystal carbon
#

After the most recent patch my game has been super bad with loading times. Any fixes for this?

bitter igloo
#

@crystal carbon You can try changing your servers via the launcher

fringe thistle
#

Someone hacked my email address, changed my battlestate password, requested to change the account email, and I have gotten access back to my email and have emailed support and tried to reset my password, I enter my email address and it says a message was sent, but no message has been sent. I have done this multiple times over a 4+ hour period. Can anyone help?

scarlet cedar
#

um, i am from Hong Kong, and i only go to Hong Kong, seoul, Singapore and Tokyo server!?

bold tulip
#

@acoustic hull thatโ€™s the thing I deleated um both

unique anvil
#

I would want to ask this error... During Scav I always get Disconnected while on PMC is stable

#

Because of that I can't play Scav

smoky yacht
#

Error|Default|๎†Ÿ: 201 - Client not authorized or not selected game profile
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw ()
anyone know how to fix this? game crashes after every raid

robust laurel
#

Was the download speed on the launcher not resolved? I'm trying to download the game since yesterday but its so slow

vivid briar
#

Just shot a level 13 hatchling that was speed hacking his name was yeetusfetus2

vast mirage
hollow sparrow
#

@opaque orbit its the server, if its crashing it does that, not all players get kicked apparently, ive had it happen several times

lethal vortex
#

Just had my svd from insurance taken out of my inventory and deleted from errors during insurance screen and I can't claim it anymore could be a bug from me taking it out in pieces.

I resolved the issue by restarting my game. Should have tried that first but now I sound like a noob lol
@radiant echo has the same issues but with quest rewards

#

And restarting didnโ€™t help :(

bronze prism
#

hello support ,are there any subforum for suggesting weapons/mods, etc?

light grotto
#

Hey yall having a major issue here. My generator is stuck upgrading at 000000 but won't let me install any advice?

rapid plover
#

HEY YALL you guys reallly need to fix the quest when you turn in a pilgrim backpack for a quest it doesnt give the option to turn the one that has all of your other backpack in it theres goes like 6 mill in backpack and some other stuff kinda fustrating plz change that

sage condor
#

@light grotto restart game that bug is common

near moss
#

some tarkov streamers are slowy leaving tarkov but why isn't battle states doing an event to bring back those peoples i can not see what there are doing to bring back them the tarkov contents ends in kappa con and there is realy nothing to do when you do all the quests tarkov realy needs a new contence or a new quests

buoyant comet
#

I'm unable to install the latest update (0.12.7.8859), it's currently stuck at:
Downloading files (left 0 seconds...)
7 / 7 KB

idle ore
#

Same

velvet seal
#

me also

ember gyro
#

ok so its a recurring issue for everyone

velvet seal
#

at least for us 4 ๐Ÿ˜›

lavish arrow
#

Same here.....

keen sequoia
#

I got the same issue and restarted my computer now its a 24mb update for me and wont update still

amber breach
ember gyro
#

a friend of mine is having the same issue too. 2 of them actually

pseudo charm
#

ive got a issue updating

vivid briar
#

i got same stuck issue

limpid spindle
#

+1 update is stuck on client

ornate matrix
#

restart your launcher

#

its 24mb for me

velvet seal
#

ive restarted like 6 times

ember gyro
keen sequoia
#

its 24mb but stuck on 14/24 for me at least

buoyant comet
#

I just restarted it, issue still persists.

ornate matrix
mental totem
buoyant comet
keen sequoia
velvet seal
#

i guess ill restart my pc and see what happens, brb with an update

shut lintel
#

i'm trying to update and its stuck at 7/7 KB

fossil elk
#

yeah i'm stuck at 12

velvet seal
#

nope still stuck

#

also shoutout to ssds

fossil schooner
#

stuck

shut lintel
#

Great

kind wigeon
#

stuck

velvet seal
#

pepeHands

pseudo charm
#

can we get a hotfix

kind wigeon
#

no

amber breach
#

guess we'll play little big snake

shut lintel
#

cricket cricket

mystic sigil
#

well glad im not the only one

ember gyro
#

Yeah same just happed to me @mystic sigil

keen sequoia
ember gyro
#

Once repaired it just looped me back

worthy reef
#

mine is also doing that

mystic sigil
#

dude i just got this game this morning

fleet kindle
steep carbon
#

Yeah, whats going oon wth the update?

velvet seal
#

i just redownloaded it last night lol

shut lintel
#

i guess need to reinstall the game??

worthy reef
#

not sure, my friend from the EU has his working... Im from NA and it isnt working

wraith wraith
#

i tried to reinstall to fix the issue and now i'm stuck at 0/0MB downloading game files

pseudo charm
#

rip

ember gyro
#

Phat f

velvet seal
#

big f

idle ore
#

No tarkov this morning lol

vivid umbra
#

7/7 kb i got logged out after i killed strhurmen on woods with my friends

worthy reef
#

f

vivid umbra
#

f

fossil elk
#

just got out of lecture and cant play tarkov pepehands

mystic sigil
#

it said the gate way timed out

ember gyro
#

OH GOOD now Iโ€™m stuck on 11/24

worthy reef
velvet seal
shut lintel
#

is it 7kb or 7 Gb

velvet seal
#

kb

shut lintel
#

i know it says that cause 7kb is nothing

worthy reef
#

yeah, it's been like that for a bit

buoyant comet
#

That's because something's wrong with the update.

shut lintel
#

no one from support on >>????

echo estuary
#

Is there any fix for this? I was also stuck at 7/7, thought I fucked something up so I uninstalled and reinstalled. Now I'm stuck at 0/0 install.

wraith wraith
#

uninstalling and reinstalling the launcher didn't help me either

fossil elk
#

im chillin at 12/24

velvet seal
#

patch just launched like 30 minutes ago, they know about it for sure

vivid umbra
#

ok why does it even matter at this point. just so you can fix it and get one tapped by sniper scav

#

im at 7/7kb too and im just gonna go play something else cause this is bullshit

velvet seal
#

have fun @vivid umbra โค๏ธ

worthy reef
#

you guys all from NA?

echo estuary
#

NA, yes

velvet seal
#

put a helmet on next time ๐Ÿ˜›

shut lintel
#

i am

quaint cave
#

EU here

mystic sigil
#

i haven't even played the game yet i just got it this morning, yes im fron NA

#

from*

worthy reef
#

may be an issue with NA servers, @quaint cave did yours update properly?

velvet seal
#

@mystic sigil youre in for a treat when the patch works

quaint cave
#

no same problem here

mystic sigil
#

dude i cant wait to peel crotons off of someone

ripe patio
#

Great, so the patch fucked the game

green yacht
#

wait so nobody can paly tarkov rn right?

worthy reef
#

yikes... my friend from england isn't having the issue

shut lintel
#

my friend can play

ripe patio
#

Did they get the patch already?

steep carbon
#

just hit ctrl alt del ad end ended task then opened the launcher back up and it worked

shut lintel
#

yes he just got out and started playing fine

ripe patio
#

Tried it @steep carbon Didnt work

steep carbon
#

big pog, idk what else i did

ripe patio
#

Cool

#

Guess they bricked the game for a bunch of people

sinful raven
#

cant download the update

round zephyr
#

Anyone have the issue where the launcher wont update the gane. Just stuck calculating time

ripe patio
#

See yall in 6 hrs when they roll back the patch

mystic sigil
#

yes

fervent current
#

Yeah everyone's having it

astral elk
round zephyr
#

Same for me

astral elk
#

i have that error too

pseudo charm
#

Im at downloading 12/24

jolly bridge
#

Itโ€™s hit or miss I think

#

Cuz a bunch of people in the eft chat are saying itโ€™s working others arenโ€™t

pseudo charm
#

now im on unpacking

echo estuary
#

Yea, tried uninstalling and reinstalling the game, nothing. Tried uninstalling the launcher too, same issue.

#

How do you fuck up a patch this badly?

jolly bridge
#

Looks like we fooked then

#

โ˜น๏ธ

mystic sigil
#

this sucks so much

velvet seal
#

@echo estuary it happens to every game ๐Ÿคทโ€โ™‚๏ธ

astral elk
#

ok . let the 7kb stay dont move
then you will recive another 24mb
and then unpacking
now play

echo estuary
#

I can't even get back to the 7/7

pseudo charm
#

ayy i downloaded it

astral elk
#

saty there dont move when apeers 7/7

echo estuary
#

How do i get back to that? I'm at 0/0 and it won't move

green yacht
#

wait whats the fix

#

im still at 7/7

pseudo charm
#

i just kept ending it in task manager, and it went from 7/7 kb to then downloading 0/24, ended task then opened it and it said 12/24 and then i ended it a couple more times and it unpacked

#

that worked for me but idk bout you guys

fossil elk
#

OKAAYYY

#

WE"RE UNPACKING

rigid imp
#

I was having the issue, restarted PC and it seems to be working now.

velvet seal
#

im just going to leave it open ๐Ÿ˜›

green yacht
#

LETS GOOOOO 13/24 now

pseudo charm
#

Did ending task work?

green yacht
#

guys just don't do anything, leave it open and do something else

boreal idol
#

still at 7/7 ๐Ÿ˜ฆ

pseudo charm
#

oof

#

sorry i cant help any further, just sharing what worked for me

cloud thicket
green yacht
#

No problem, I just left it oepn and its at 13/24 now

velvet seal
#

appreciate it @pseudo charm

green yacht
#

now its stuck again

boreal idol
#

@green yacht how long did you leave it do you think?

cloud thicket
#

Its been probably 20-30 minuites for me now

green yacht
#

@boreal idol I've been trying for about 10 mins, gave up after 5 and after Jospeh said it worked, I opened it up for a good 5 mins and now its unpacking game files

boreal idol
#

I JUST WANT TO LOOKAT MY STASH

pseudo charm
#

nice

green yacht
pseudo charm
#

wait for to unpack and it should work fine after @green yacht

round zephyr
#

I just want to sit in my hideout...

red zodiac
#

mine worked

halcyon rover
#

i came here to ask about the bug, to see that everyone else has it too. kind of sucks because i work today and wanted to get some tarkov time in before work

red zodiac
#

I closed and opened it 3 times and it worked for me

green yacht
#

@halcyon rover its starting to work now, just leave it open

#

@pseudo charm it worked, thanks for sharing what you did

round zephyr
#

@halcyon rover same here. Gotta work soon and wanna play

green yacht
#

Ok guys I can play tarkov now

cloud thicket
#

So just wait>?

echo estuary
#

The game won't even install now, GG BSG. Ya dun fuked it up

boreal idol
#

game sucked anyways

echo estuary
#

then why are you here?

boreal idol
#

i'm kidding.

green yacht
echo estuary
#

ha

vivid briar
#

that luck

cloud thicket
#

Do i just wait?

green yacht
#

ye

cloud thicket
#

Ok

keen sequoia
#

ahhh yes 0/0 pog

vivid briar
#

oh it's wrote 0 lmao

limpid spindle
#

I at least wrote 7kb

cloud thicket
#

How much longer do i have to wait

velvet seal
#

as long as it takes

echo estuary
#

Until BSG fixes their fuckup

cloud thicket
#

FUck

plain trellis
#

How impatient are people? Just wait a couple fucking hours and it will be fixed, holy shit

halcyon rover
#

no use in reducing raid exit time if you cannot even get into a raid

#

some people actually work today @plain trellis

plucky minnow
#

stfu cole not all of us have a couple hours to wait

halcyon rover
#

^

velvet seal
#

are you dying today or something

plain trellis
#

Woah, sorry I donโ€™t have a shit job with shit hours

echo estuary
#

obv not sorry for being a cunt

cloud thicket
#

Wow

#

@plain trellis Real piece of shit

#

So tell us then, what kind of job do you have that isnt considered "shit"

velvet seal
#

he's a part time content creator xD

gentle anvil
#

i see you guys are having that glitch too were the update just gets stuck any way to fix it?

cloud thicket
#

The current solution is to jsut wait, thats what I was told lol

velvet seal
#

@gentle anvil people have said leave it open, close your game and run as admin, restart pc, or reinstall. so basically no one knows lmao

cloud thicket
#

he's a part time content creator xD
@velvet seal Is he? I mean to me he sounds like a piece of shit so why would anyone want to watch him

velvet seal
#

@cloud thicket nah im ๐Ÿงข

cloud thicket
#

Lmao dudes probably 12 at home using his moms credit card

plucky minnow
#

that is what he means by i dont have a shit job

gentle anvil
#

i tried to run it as administrator didn't do anything

cloud thicket
#

Lmao

#

If you have time, i would just leave it running in the back for some time

ember gyro
cloud thicket
rough grove
#

yeah jits happening with me also its 7/7 for me

cloud thicket
#

Been like this for me for like 30 minutes now, I just want to check my scav case

halcyon rover
#

mine is still 7/7

cloud thicket
#

Yeah guys, I would just wait. Worked for impulse but I dunno

rapid plover
#

@plain trellis real asshole right there

"Woah, sorry I donโ€™t have a shit job with shit hours"

ember gyro
#

yeh, i sat at the 7/7 for a while and it eventually changed to 0/24. brought up to 12 and froze

cloud thicket
#

The last thing I would do is uninstall and screw it up even more

rough grove
#

lmao i love this game:)

cloud thicket
#

So guys just wait and see what happens

velvet seal
#

update: i left my patcher up for like 20 minutes and its progressing now

#

pretend the patch is 3 gigs and you wont be so mad lmao

rough grove
#

imma just scream at it it might get scared and work

ember gyro
#

ill try that too

#

instructions unclear, punched a hole in my monitor

rapid plover
#

yeah i think that'll work

rough grove
#

yeah i tried the flamethrower but thats not working either

ember gyro
#

damn

cloud thicket
echo estuary
#

whatever you do do NOT uninstall and try reinstalling. You'll be more fucked,

ember gyro
#

try shooting it?

cloud thicket
#

Oh hey, status update now its like that

rough grove
#

okay i will wait a sec

rapid plover
#

try shaking it like a chrismas present

cloud thicket
#

I think its a pretty big update just the launcher is fucked up and not displaying anything

ember gyro
#

yeah that seems to woek

frosty mulch
#

am trying to download the update but it keeps getting stuck

rough grove
#

yeah shooting it will work

ember gyro
#

just chuck a flashbang inside your pc

mystic sigil
#

i tried exploiting its oil, still not working

ember gyro
#

hit it with a wrench

cloud thicket
#

I tried caressing it

rapid plover
#

^^ just tried it it work @rough grove

rough grove
#

also sacrificing a child will do the same

ember gyro
#

ill try dirty talking it

rapid plover
#

try to run it as admin

lavish arrow
#

Leave the launcher open works, mine just went from 7/7 to 10/24MB

rapid plover
#

that might actully work? idk

cloud thicket
#

HA @lavish arrow Im at 11 so Im a giga gamer

violet oasis
#

0/24 rise up

halcyon rover
#

7/7 rise up

ember gyro
#

12/24 rise up

rapid plover
#

in da game rise up

violet oasis
#

did anyone confirm if end of raid load times were fixed?

rough grove
#

imma punish it by opening up 27 google chrome tabs

rapid plover
#

slap it in the arse

ember gyro
#

^

velvet seal
#

11/24 im in the race

rough grove
#

oh shit plastic just got to secound place

ember gyro
#

dayum

rapid plover
#

wait is there an update cause i dont have one but im also scared to close the game

ember gyro
#

dont

tame pilot
#

don't update

#

i made the mistake of updating and now my download is frozen

ember gyro
#

yeh we all got dat

rapid plover
#

maybe they have it on a schedule so you wont actually get in untill the time ?

mystic sigil
#

which geo-metric shape is the tastiest

sage furnace
#

7/7 rise up

ember gyro
#

nah i doubt it

rough grove
#

its them damn russians

tame pilot
#

7/7 gang lol

halcyon rover
#

7/7 gang

nova lily
#

Anyone else having issues with the update

rough grove
#

7/7 gang gang

ember gyro
#

@mystic sigil Reuleaux triangle

cloud thicket
#

Guys

tame pilot
#

all of us lol

violet oasis
#

nah update is smooth as balls

sage furnace
#

We are united

mystic sigil
#

7/7 gang

nova lily
#

7/7 gang yeah thats my issue

ember gyro
#

12/24 still :(

velvet seal
#

i just want to play eft till poe league launches and we stuck ๐Ÿ˜ฆ

cloud thicket
#

Its secretly a malware, thats why it asked for access!!!! Disguised as a broken update but secretly downloading 100 gigabyte of viruses

rough grove
#

we will overthrow the hirearchy

ember gyro
#

OH

rapid plover
#

@modest muralwarfare

ember gyro
tame pilot
#

woah

violet oasis
#

ZoomZoomโ„ข

ember gyro
#

ikr?

rough grove
#

hes in the lead

rapid plover
rough grove
#

no he hasnt updated it

#

liar

ember gyro
#

14/24

boreal idol
#

7/7 ๐Ÿ˜ฆ

tame pilot
#

7/7 pham

rough grove
#

7/7 gang gang lets mudar

velvet seal
#

@rapid plover youve already update you lucky

rapid plover
#

IS that the current version

#

what is the updated version

ember gyro
#

unpacking game files

tulip quartz
#

anyone know hot to fix the update?

echo estuary
#

stuck trying to reinstall still at 0

velvet seal
#

big oof

rough grove
#

has anyone tried to contact ppl who can do something

velvet seal
#

@rapid plover im pretty sure 12.7.8824

tame pilot
#

they are working on it

ember gyro
#

everyone @ the devs all at once

gray prism
#

tell them to work faster

tame pilot
#

says they are working on a solution

rapid plover
#

@velvet seal yeah but my buddy raged to get back on than hes stuck in an update so fck me lol

boreal idol
#

@tame pilot wher does it say that?

frank kindle
#

hey im wondering if you can help me i am trying to install tarkov The process cannot access the file C:\Battlestegames\BsgLauncher\Temp\ (live)EftClientDistr.0.12.3.6047.distr.tmp' because it is being used by another process if anyone finds a fix please reply to my comment

ember gyro
tame pilot
#

on the red bar on the launcher

rough grove
#

HES A HAKR

ember gyro
#

I HAGGED

sage furnace
#

Downloading files now

tulip quartz
#

ive had my game open so no update for me XD

rapid plover
#

@ember gyro in da game gang

ember gyro
#

hell yeah

mystic sigil
#

I'm going to eat a shotgun shrapnel

sage furnace
#

My 7/7 is still up though

rough grove
#

7/7 gang gang bitches

vague lava
#

Hey so, just wondering if this is common thing or if I am doing something wrong since I am very new, I am doing Prapor's first mission to kill 5 scavs at customs, and it will not register any more, I have 2 listed, but have killed at least 4 more since then

rapid plover
#

wanna play i need a partner know since my buddy @rough grove cant play @ember gyro

cloud thicket
#

RAWR

sage furnace
#

If I see one of my 7/7 gang out on reserve scav Iโ€™m giving you phat loot

jolly bridge
#

@vague lava you have to extract for them to count

tulip quartz
#

charles did u kill em with ur scav?

cloud thicket
#

Who wants to be my duo

ember gyro
#

@rapid plover gotta update a few other games, ill @ you when im available

quasi goblet
#

12.8?

vague lava
#

Um not too sure, scav and PMC I think, but I have also gotten extracts for them all

tulip quartz
#

u dont have to extract

tame pilot
#

12.reckt

tulip quartz
#

kills with scav dont count

tame pilot
#

broke the whole game GG's

vague lava
#

Ahh okay

tulip quartz
#

im playiong just fine lmao

tame pilot
#

until you try to update

rapid plover
#

can anyone confirm the current version?

tulip quartz
#

i legit restarted my game and it didnt pop up

cloud thicket
#

hagger

frank kindle
tulip quartz
#

12.7.8824 for me

velvet seal
#

its a super small patch so you may have been lucky and downloaded it without issue

cloud thicket
tulip quartz
#

idk why is it giving ppl issues but not me,is it because i had the game running during it?

cloud thicket
#

Maybey ou are hagger

rough grove
#

no ur haker

quasi goblet
#

funny

echo estuary
#

lmao up to 1, but it's downloading at 13kb a sec, wtf

cloud thicket
#

lmao

tame pilot
#

i had mine running during it as well but then all of a sudden i coulden't buy anything so i went to restart and fucked my whole game

cloud thicket
#

Mines at 6 kb a second

balmy oar
#

my game wont update help?

tulip quartz
#

idk then

balmy oar
#

same mine was at 3

tulip quartz
#

all i know is that i can get fatty loot

boreal idol
#

omg i'm unpacking

gray prism
#

yeahhh

tame pilot
#

YEEE

boreal idol
#

ope

velvet seal
#

duh they know ๐Ÿ˜›

balmy oar
boreal idol
#

said some file was in use by another program

cloud thicket
#

Guys just wait

boreal idol
#

i'm in boys

mystic sigil
#

THEY KNOW ABOUT OUR PAIN

cloud thicket
tribal dirge
#

7/7 gang

boreal idol
#

yup, the SOLUTION IS JUST WAIT

tame pilot
#

7/7 bruh

cloud thicket
#

I got in, just wait

balmy oar
#

yes 7/7 gang

halcyon rover
#

7/7 gang

boreal idol
#

as dumb as it sounds, have faith in nikita

clear arrow
#

we just have to wait

tribal dirge
#

i dont

balmy oar
#

kk

tame pilot
#

nikitia gib download

ornate matrix
#

download not home

halcyon rover
#

404 download not found

balmy oar
#

they said there working on it so thats good that they know

boreal idol
#

i can now stare at my stash for acouple hours

clear arrow
#

everytime they fix something they fuck the game for people

wild moss
sleek wren
#

Waiting does work. I was originally stuck at 7/7 like everyone else but I left the launcher open for like 40min and my update just completed

sage furnace
#

Boys were fucking in

tribal dirge
#

7/7 gang

sage furnace
#

Fuck the 7/7 gang Iโ€™m out

clear arrow
#

did it say 6kb/sec at the end

sage furnace
#

just wait it out

safe wyvern
#

i just bought the game and it wont even download

clear arrow
#

bought it at the wrong time lol

cloud thicket
#

Guys just wait

ebon hollow
#

yeah something is broken right now

wild moss
safe wyvern
#

clearly lmao

#

but it's all good i'll wait

mystic sigil
clear arrow
#

maybe because the servers are so shit and they allow cheaters to walk freely no wonder they having problems with a 24 mb update

velvet seal
#

theres no cheater in eft you just dont check corners

tame pilot
#

i restarted my launcher and it started downloading l8tr 7/7 gang

mental totem
#

i made it in

#

like 15 minutes ago

nova lily
#

YES! I restarted the launcher for the 136th and it downloaded

bitter igloo
#

Please keep #community-support relevant to support only so we don't have to filter through charter of who actually require assistance

round zephyr
#

any fix yet? i noticed they are aware of the download problem, or any eta when its gonna be fixed?

balmy oar
#

ima try restarting the launcher

velvet seal
#

im afraid to restart my launcher but ive been stuck at 11/24mb longer than 7/7 kb

bitter igloo
#

Someone above mentioned restarting launcher helped, but they'll probably end up sending out another update patch to resolve the recent one soon. (probably, this is a guess).

safe wyvern
#

@bitter igloo okay but what about my problem? im trying to download the game for the first time?

#

not trying to sound like a jerk sorry

echo pike
#

this update is bugged out

round zephyr
#

all game and update data is probably on the same server and its just bugging out hard

bitter igloo
#

Downloading from the launcher is resulting in high packet loss (guess) to the servers which is resulting in mass problems to everyone downloading.

safe wyvern
#

okay ty

vivid briar
#

When did offline mode stop giving xp.... my friend got to level 15 on offline mode and I got to level 9... now It won't let me keep the xp

bitter igloo
velvet seal
#

offline mode never gave you xp i thought

round zephyr
#

i managed to get past the 7k/7k (waiting) screen by clearing the cache and restarting the launcher

wraith wraith
#

@vivid briar lol?

bitter igloo
#

Offline mode doesn't give you XP, it shows you get XP but it doesn't actually transfer it just get discarded

vivid briar
#

@velvet seal my friend, bought the game, and literally got to level 15 running labs repeatedly in offline mode

velvet seal
#

it says on when you pick offline that there will be no xp awarded

bitter igloo
#

To get lvl 0-15 from going labs is mad impressive as you'd have to get a labs entry keycard before you hit lvl 1

clear arrow
#

should i clear my temp. services and files

balmy oar
#

i got it to update i kept restarting it cya 7/7 gang

halcyon rover
#

File "C:\Battlestate Games\BsgLauncher\Content\index.html" not exist

#

when i launch the launcher i get a black screen with this message

ebon hollow
#

something changed, now im stuck at 11/24 lol

#

instead of 7/7

halcyon rover
#

i uninstalled and reinstalled the launcher and only the launcher, and i am now in

echo estuary
#

lol, left for a half hour, come back and it's still at 1 of. fucking gg

obsidian ravine
#

Hey guyz. so i reinstalled tarkov onto my SSD and now i get a server disconnect each time i try to load into a raid and have to rejoin the raid to play, anyone got any ideas? :S

pliant yew
#

so i cant update the game it just says waiting

#

but I'm afraid to uninstall and reinstall because i might lose stash data

#

what should i do?

bitter igloo
#

Stash data is stored on BSG servers so it can't get manipulated. Currently issues BSG is trying to resolve from the recent patch

limber widget
#

@bitter igloo I'm assuming we just need to wait so they can fix the code from whatever they updated today.

echo estuary
#

but don't uninstall anyway, i did and i can't even reinstall

pliant yew
#

oof

#

go to the website also it some how fixed itself

#

i think they might have fixed there severs

limber widget
#

Streets is 12.8 right?

pliant yew
#

idk

quasi badge
#

yes 12.8

limber widget
#

shit, were getting close

#

12.7.8 rn

pliant yew
#

ill look yea its not up

velvet seal
#

so im on borderless window but my mouse is locked to my screen, anyone know how to fix that?

bitter igloo
#

@limber widget Some staff mentioned to clear your cache and then try the install again

#

@velvet seal Are you talking about your cursor is visible or?

velvet seal
#

yea like i have my game up, i can see my mouse and all, but when i try to move it to another monitor its locked to the game

#

im used to borderless allowing me to move my mouse around like that

#

i can alt tab and then my mouse is unlocked and the game stays up but i was just curious

bitter igloo
#

Resetting the game fixes the issue for me but I'm not sure of a resolution if it's a permanent issue that doesn't resolve after a reset

#

Worst case scenario make a support ticket

hard storm
#

Everything is ok?

vivid umbra
#

wait did they fix it?

wraith wraith
#

its definitely not fixed

gleaming kiln
#

@wraith wraith Which is not fixed for you?

worthy reef
#

It works for me now

vivid umbra
#

same i was stuck on 7/7kb before now im stuck on 12/24mb

#

feels bad man

wraith wraith
#

@gleaming kiln I uninstalled the game earlier when trying to get the update to work, I'm now trying to reinstall the game, it downloads about 100kb on clicking resume then stops completely

#

restarting the launcher gets it download about 100kb more, then stops

worthy reef
#

try stopping the update and then restart the launcher, then update from there, basically what i did @vivid umbra

vivid umbra
#

alright i will

gleaming kiln
#

Alright. Let me know if that works for you guys.

vivid umbra
#

@worthy reef bro i love oyu

worthy reef
#

poggers

#

so it worked?

vivid umbra
#

i think we good boies

worthy reef
#

epic

vivid umbra
empty isle
#

@vivid umbra how did u get it to download

#

i been trying for 2 hours

bitter igloo
#

@empty isle Pause the download then clear your cache

#

via the launcher

empty isle
#

i cant clear cache

#

ive never played before

bitter igloo
#

Close the launcher and open it again make sure you don't start the download again

empty isle
#

ok

#

ive tried that prolly 20-30 times and nothing

#

keep trying?

vagrant wraith
#

@empty isle it worked for me first time

empty isle
#

well not for me

vagrant wraith
#

make sure the download doesnt start when you close and relaunch the launcher

empty isle
#

nope

#

bro im actually pissed i speant 45 dollars on a gmae that wont even download

radiant echo
#

They are gonna fix it man this stuff happens.

empty isle
#

ya

radiant echo
#

There are people that paid more than 45 and canโ€™t play it lol

empty isle
#

but how long

radiant echo
#

Who knows beta games do this at the most inconvenient times

empty isle
#

true but i brought it today and wanted to play so bad

radiant echo
#

There is plenary of time to die soon enough

fervent spruce
#

anyone know how to get a false positive ban reversed

radiant echo
#

They have been working for a bit now canโ€™t imagine it would take all night but I have seen crazier. These guys usually fix it decently quick.

empty isle
#

Ok ima just

#

Like take a nap

radiant echo
#

Yeah dude looking at it will just annoy you leave it going and check back in the discord every now and again. Sometimes it starts working before they announce it back up but they will post.

empty isle
radiant echo
empty isle
#

Ok thanks

echo estuary
#

How have they not just rolled it back? Isn't that an option?

#

And are they aware that people can't install the game either?

#

some*

radiant echo
#

Yeah they know. There have been people constantly letting them know for the past three hours lol.

#

People have had issues downloading a small patch. It isn't surprising that people are having issues installing the game as well.