#community-support
tardy arch
unkempt crane
Do not spam that you need support. Instead, type out your problem.
tardy arch
@dull oar yes
unborn hound
@ivory trellis keep it down dude
dull oar
Oh wait I'm loading now
hollow lintel
Thanks Diverian
ivory arrow
dude my game wont load past profile data loading... iv restarted my game 5 times and my pc once.
dull oar
I was stuck at "preparing game" for a few minutes
ivory arrow
tf
dusk venture
When you already typed your problem 3 times smh
I just installed it and it wouldnt let me open it cus it kept saying install and retry, so i closed the launcher and opened it again, and now im having to install the entire game again
tardy arch
No problem, Octo. Good luck
unborn hound
@dusk venture clearly there is no fix for problem as of now, you just have to wait it out like the rest of us... keep whining about the same thing wont help either, it only makes you look bad mkay
tardy arch
The EFT servers are currently being upgraded to deal with server load. Please be patient as the developers and network engineers are working as hard as they can. They are human, too. Be civil, please.
dusk venture
Sorry im looking for an actual mod to respond not an IRRELEVANT STUPID PLAYER THAT JUST DOWNLOADED THE GAME
unborn hound
formal dagger
Fine
The EFT servers are currently being upgraded to deal with server load. Please be patient as the developers and network engineers are working as hard as they can. They are human, too. Be civil, please.
unborn hound
a Mod has reacted to you and you still act like a kid
flat crescent
Bruh lol
eternal stream
at least his name is correct
unborn hound
there you go LOL
obsidian salmon
We’ve told you the problem multiple times and you refusing to accept it won’t make it go faster
dusk venture
MY problem isnt the servers its my fucking game files
tardy arch
This kid's gonna get banned soon. I bet my custom ADAR on it.
obsidian salmon
formal dagger
Your problem is the servers, since they're spotty you can't download the game properly.
tardy arch
Also, my scav looks hella Yee haw and it's scaring me lol
formal dagger
I told you that my dude.
unborn hound
i may be a irrelevant stupid player, atleast im trying to help fellow player out to the best of my abilities instead of being whatever you are 
@dusk venture
ivory arrow
when the fuck are the servers gonna be fixed then headass?
tardy arch
Hi. I self teach myself coding and network information. I know what I'm talking about 9 times out of 10
Wow. Okay.
ivory arrow
shut up lmao
obsidian salmon
Don’t need to be a dick to people bro
unborn hound
@obsidian salmon kinda hard if you name yourself dick Kappa
formal dagger
The servers will be back up and running soon, you'll know when we know.
tardy arch
Ok, buddy. Go take a nap and maybe when the net engineers are finished installing hardware, you can play the game
obsidian salmon
Soon is soon
formal dagger
It is soon.
obsidian salmon
ivory arrow
my dick will enter your mouth soon if you dont give me a time frame
unkempt crane
Pfff
obsidian salmon
Yeah no
ivory arrow
lol
obsidian salmon
dusk venture
chad you seem like a great guy
serene yew
🍿
unborn hound
Soon™️
tardy arch
Soon is whenever the hardware/firmware gets installed. Network engineers and other dev teams run into all sorts of problems along the installation process and it's difficult, if not impossible to get an ETA on these things
long compass
can you support ban these ninja fanboys spamming bs in here?
unkempt crane
We are taking action as needed~
ivory trellis
ninja plays fortnite not tarkov lol
obsidian salmon
Friendly remember that this is support chat not flame each other over something stupid that’s what #general-chat is for
long compass
thanks toast ❤️
unborn hound
there should be no place for such things tbh @obsidian salmon but i get ya
ivory arrow
French what does that fucking mean
jesus you guys are really good at dodging everything support related.
tardy arch
It means when you get your head out of your rear end.
obsidian salmon
You not accepting the answer is not our fault
ivory arrow
rear end? are you some kind of boomer headass.
ivory arrow
lol.
unkempt crane
That's enough
unborn hound
@tardy arch its just worthless replying
long compass
chad i dont think this community is the right place for folks like you
obsidian salmon
All the new users broke the servers so as what #eft-announcements said just wait. Go play GreedFall or We happy few
unkempt crane
We move aloong~
hollow hare
Chad's gay?
eternal spindle
haha
tardy arch
It is. Not even Flex Tape can fix stupid. Anyways, is my "incorrect input string" on my side or is it serverside?
unkempt crane
@hollow hare Please respect all users in the the Discord, regardless of how they behave in chat.
brazen storm
i have the problem does i always have to make an Integrity Check. Otherwise the game dont start and i need to restart my Pc. Somebody know something
eternal spindle
hes stupid
formal dagger
obsidian salmon
long compass
toast just let them be, even tho age restriction, not all users respect it
obsidian salmon
tardy arch
@brazen storm I'm in the same boat. Integrity check, clear cache, clean temp.
unborn hound
@brazen storm yeah it always does an integrity check, i think it has to do with checking if none of the files are altered or addes like reshade or something
correct me if im wrong
brazen storm
a little bit annoying but...not the worsed..just thought may there is a fix
eternal spindle
nope it just depends where
serene yew
Eventually probably. But servers are most likely a higher priority
charred sapphire
i took a poopy
eternal spindle
sometimes its fine sometimes its ass
long compass
thanks for the good work support staff ❤️ keep working on the servers and ignore those idiots. 99% of us are thankful
tardy arch
Unfortunately not. The only thing you can do is keep doing it
hollow hare
happy
formal dagger
Just gonna repost this
obsidian salmon
hollow hare
why are you a white knight
formal dagger
hollow hare
do you want free gear or something?
unborn hound
@brazen storm i think the issue will fix itself once the new servers are back up, hang in there bud
formal dagger
Shoot beat me to it
charred sapphire
yesterday
formal dagger
tardy arch
@obsidian salmon just keep that on Ctrl+V lol
obsidian salmon
On phone anyways
brazen storm
yeah...thanks all for the answers ^^
tardy arch
Aw shoot.
formal dagger
Server upgrades take more than a day.
serene yew
Most likely, it's reaching out and failing to bounce the result of an integrity check and keep a long timed verified hash
Thus repeating ewch time
dusk venture
When none of the pinned messages are from this year
long compass
@hollow hare you and your friends are just trying to stirr up drama while staff has enough load on their hands already. instead of shutting your mouth you guys keep talking shit 😄 i dont need free loot, my game is working fine so ima take it off annoying newbies like yourself. much love from my end ❤️
unborn hound
@brazen storm no worries, we are all in the same boat atm, im reinstalling for a second time this week at 951kb/sec 
tardy arch
I couldn't imagine working in a server farm. I don't like that kind of musty heat servers generate
serene yew
Most server farms are freezing.
formal dagger
tardy arch
Are they??
serene yew
Yes
tardy arch
I might like that, then.
formal dagger
Depends on the farm, some cheap out.
obsidian salmon
They are if they are done correctly
hollow hare
hmmm did i touch ur EU peen
dusk venture
like this one?
tardy arch
My old job had a server in a closed off closet and I hated going in there
eternal spindle
mY nAmE ihaveissues AnD i CaNt ReAd SiMpLe EnGlIsH]
rose oasis
yo why are yall so toxic in here lmfao
serene yew
This why I said most not all
hollow hare
several people are typing
formal dagger
I used to work in one that was almost 80f permanently
serene yew
That being said, most farms are over cooled
hollow hare
KAMINSKY CHAD WANTS YOU TO BAN HIM FROM DISC
formal dagger
Screw, stop.
hollow hare
sorry caps
serene yew
Servers can handle much higher with no chance. In mtbf
formal dagger
No?
eternal spindle
what did i do?
formal dagger
I don't like banning people.
eternal spindle
what i just asked bro
obsidian salmon
Hb muting
hollow hare
Chad is a special specimen that deserves to be terminated
serene yew
Isn't that like a police officer saying that they don't like arresting people
eternal spindle
oh yah lolk
dusk venture
Wow a mod making fun of someone what a great staff
formal dagger
eternal spindle
no dumbass i said that
dusk venture
Im proud of this community
obsidian salmon
Uh that’s not how that works but okay
hollow hare
do u have issues
eternal spindle
stop being retarded
formal dagger
@serene yew
I mean, not really but I see what you're getting at.
pale axle
Hi, i have a problem, from the last 1 month, after a raid, dead or not, i do a very long loading going to the main menu, someone have the problem ? (I have ssd and do all optimisation possible)
tardy arch
>
change my mind
formal dagger
I still don't like it.
hollow hare
yea we all have that Sombre
formal dagger
Yea.
hollow hare
Indeed is not epic amiright boys
formal dagger
It depends on your memory and type of hard drive.
eternal spindle
hollow hare
what are those?
tardy arch
So y'all think countries have kinetic bombardment units in space yet?
obsidian salmon
like people actually care enough to follow the rules they read and accepted
eternal spindle
@dusk venture #521628660298678283 you have broken about 3 so stop saying anything
pale axle
@hollow hare All work fine before the 12.1
dusk venture
Bruh he called me retarded and i feel offended so can someone warn him
Broke rule 1
i dont feel respected
hollow hare
Do not post pornographic, shocking or NSFW content
dusk venture
as a gamer
eternal spindle
dude you are being rude
dusk venture
YOu called me retarded
eternal spindle
being rude to a mod
hollow hare
stfu poopy
dusk venture
Well not rn im not and i already got my warning
formal dagger
Both of you stop.
dusk venture
i bet you dont get warned cus you kiss their ass
tardy arch
So, I never got a definitive answer on my "Incorrect input string" issue. My side or serverside?
obsidian salmon
Kiddos this is support chat
sour galleon
how do I activate Highlights? So I can see how I killed someone or how I died
hollow hare
OH NO not the rules
narrow sail
tardy arch
Or is the input string issue unknown?
tardy arch
I mean, that's a .45, so yeah. It goes boom
sour galleon
just had the input string problem too
hollow hare
Just had input string error too
tardy arch
Ok. So it's pretty regular
sour galleon
how do i activate Highlights tho?
tardy arch
idk
long compass
yea happens everytime a update is rolling out as well. servers overloaded n stuff
hollow hare
why is game is broken is
long compass
just ignore it diverian
sour galleon
on their site it says that tarkov is supported
tardy arch
My computer would catch fire if I tried to enable any recording software while running EFT
formal dagger
@sour galleon
Let me get home, I'll give you a run through how to active it.
So like 25ish minutes
sour galleon
@formal dagger ok thx
formal dagger
Naw, walk. I live too close to work to make it worth it.
tardy arch
Ah. I bet your calves are godly lol
formal dagger
If you mean in constant pain, yes.
tardy arch
That's a mood. I've been climbing relay towers all week
My ass is in pain, but it's gonna look damn fine
sour galleon
living close to work is great. I have to walk ~30 min too to my college
tardy arch
I have to drive ~30 minutes across state lines for work.
More if I have to work on towers
sour galleon
is there traffic on the way?
tardy arch
I mean, I drive on the freeway, so only if someone's driving like a dick lol
Cali agriculture checkpoints are bs though lol
sour galleon
I dont have many highways here and the roads aren't too great, but after driving 3+h on a highway in Germany I was bored af
tardy arch
Germany, eh? How was the beer?
sour galleon
there were some nice cars passing by, but too fast for me. I wish I'll some day get a car like that
sour galleon
The same brands of beer are better than same ones in my country
tardy arch
I smacked my computer and it turned on. Send an exorcist
tardy arch
Sorry
formal dagger
This is support chat
tardy arch
Got caught up in conversation
formal dagger
Np, np
tardy arch
And gen chat moves wayyy too fast for me to track
sour galleon
Lol. I dont want a specific car brand, bcs there are a lot of sleepers and cars that are not known, but can be better that overpriced new cars with small unreliable engines
near perch
hello i am unable to install the game I get an Client.0.12.2.5485.zip and at the end of the download i get a checksum error
tardy arch
unborn hound
@tardy arch if we are talking beers, let me mention that i live in belgium 
unborn hound
ikr
tardy arch
Belgian dark beers. Kreygasm
compact matrix
Well just came back to the download working, but it is just frozen like this
compact matrix
Ok, well before it wouldn't work at all, then it did, so I guess they are fixing more stuff rn so that is why it isn't finishing
unborn hound
you should order a Westvleteren if you ever get the chance @tardy arch
tardy arch
Probably got interrupted tbh
hollow terrace
"Authorisation error occured " my friend got this message and he got NONE of his loot after extraction.
dusk venture
tardy arch
Westvleteren?
compact matrix
got that same thing IHavel
just ignored it and went on
don't think I should've done that though]
sour galleon
@unborn hound I liked the holsten weizen a lot and there were some more great ones, but forgot the name
unborn hound
@tardy arch considered the best beer in the world
dusk venture
@compact matrix wym just went on you didnt install it?
unborn hound
@sour galleon yeah Leffe is also good
tardy arch
Oh? Can it ship to US?
obsidian salmon
This is support chat not talk about beer
hollow terrace
why you spamming the #community-support with a conversation about beer?
unborn hound
@tardy arch it should yeah
tardy arch
Because we're helping when we aren't talking about beer
hollow terrace
is this fixable?
unborn hound
@obsidian salmon well its better than half an hour ago but i get ya
obsidian salmon
Well good thing #general-chat exists
tardy arch
So, what it looks like is you have to manually clear your temp files
Gen chat moves so fast
Auth error is serverside
dusk venture
Dm exists
sour galleon
Ok. No more beer
tardy arch
No more beer
pepeHands
So, @dusk venture go clear your temp folder manually. Just follow the folder directory
hollow terrace
@obsidian salmon can i get the loot back after i got that message?
rigid bronze
Is there any word on the Sherpa program? I submitted a request to become a Sherpa.
tardy arch
And @hollow terrace unfortunately, until the servers are 100% we don't know how that is fixed because the authentication servers are probably in the same place as the game/download servers
sour galleon
@hollow terrace try restarting, changing to a server with a low ping one. If you were playing a s a pmc you should be able to get back in the raid if it didnt end
dusk venture
Theres nothing in my temp folder
hollow terrace
@sour galleon he extracted as a SCAV, got the message i showed above and didnt get any loot from it.
near perch
keep getting a checksum error after downloading everything. how do i fix this?
tardy arch
Check your Task Manager issues
dusk venture
ok its open
sour galleon
@hollow terrace well, idk then. I dont think he can get the items
azure ocean
hello me and my friend just purchaed the game and we are both having trouble trying to figure out how to download it
near perch
same mate
dusk venture
How do i fix this ????
sour galleon
@azure ocean @near perch go to ypur profile on the website and it should be an Install button there
near perch
mate im getting a checksum error
azure ocean
yeah there is no install button for either of us and we both got the verification email have already tried logging in and out
dusk venture
Last time i did that i had to re install the entire thing
@azure ocean just wait like 15 mins
itll show up mine did that
elfin copper
Hey people!
near perch
welcome
elfin copper
I need some help!
I just did an amazing scav raid... but after the extraction. My mouse fade away in tarkov window!
I can`t hit next to remove the loot from the scav!
sour galleon
The cursor just dissapeared?
elfin copper
When i open the console it shows again
but fade away as soon as i close the console
compact matrix
Should I end it or what, it's just stuck like this
sour galleon
Well, first of all dont close the game bcs you will lose the gear. Try alt+tab or the widows button on keyboard to get out and in the game or smth
wanton ice
For some reason I am unable to get sound from EFT to play through my Sennheiser 599SE's, if played through my screen the audio plays and all other audio sources play with no issue.
sour galleon
84mb per sec? Was it like this whe whole time?
ripe wing
Servers down?
half mauve
seems like it
sour galleon
@wanton ice go to the sound icon in the windows bar( near the time), then to mixer. Is eft sound on the headset?
wanton ice
Yes
compact matrix
there was a short period time about 30 minutes that the download worked now it has just stopped
wanton ice
But the bar isn't going up at all
compact matrix
wifi
modern shale
uh
flint helm
how to fix this
modern shale
And?
modern shale
I'm downloading in less than 400 kb/s
compact matrix
oof
compact matrix
wow
I have much less, like 25mbps
now it is just paused
I think they are pausing all the downloads
modern shale
No my download is going on
compact matrix
because the download isn't actually paused
sour galleon
I have 1000mbs/sec (not same as mb, but close) I am limited only by the servers
compact matrix
says paused for me but not downloading, but that happened then there was a period of time about 30 minutes that it downloaded to the 2,084 mb mark
eternal spindle
yo @formal dagger friend dc and said authorization error, you know whats up
sour galleon
@wanton ice did you try the basic? Restart the game/pc plug, unplug the headset?
vivid briar
this is the way
modern shale
People said I'm downloading this slowly because of the server problems
wanton ice
Yes
modern shale
But people are getting good downloads?
sour galleon
Yea it is very crowded rn
hollow hare
This game is gud
modern shale
Yeah, only if I could download it
bitter tendon
what does this mean
hollow hare
That server update might need to be pushed forward a bit
merry dagger
game really broken now cant start the launcher anymore
formal dagger
@sour galleon
Alright, you wanna make sure the ingame overlay in your GeForce experiance is on.
Then you wanna press Alt+Z to enable Instant Replay.
Lastly, you want to go into the option INSIDE Tarkov and enable Highlights.
raw topaz
I crashed while extracting, is there a chance my loot is saved?
wanton ice
Ok... so it works on my old headphone but for some reason won't play the audio through my new ones
shadow mica
you might be able to enter the raid after you start your game back up
dusk venture
@formal dagger help please
obsidian salmon
@mild musk nice username
merry dagger
got this message now when trying to start the launcher
sour galleon
@formal dagger where is the option inside tarkov? Btw, does it decrease fps for you?
potent helm
does this mean they have migrated/added servers?
obsidian salmon
It’s in the main settings page
formal dagger
@sour galleon
Yes it does, but not as much as like OBS or something like that.,
obsidian salmon
And no it doesn’t
raw topaz
@shadow mica i extracted went to the normal screen and crashed there
obsidian salmon
It does? Hm
formal dagger
@dusk venture
Is it the same download issue?
sour galleon
Ok thx
raw topaz
while loading the next screen you get from extract 😦
hollow terrace
I cant start the game
raw topaz
I cant either
shadow mica
as a scav or player
raw topaz
as a player
shadow mica
then you will still ahve it
raw topaz
@shadow mica tnx, i hope so!
modern shale
This really is a dumpster fire lol
narrow sail
^ game right now
shadow mica
yep
formal dagger
PLAYERS:
MANY SERVERS ARE EITHER OVERLOADED OR OFFLINE AT THE MOMENT, IF YOU ARE HAVING CONNECTION ISSUES THAT IS WHY.
BSG IS CURRENTLY IN THE PROCESS OF UPGRADING THEIR SERVERS, PLEASE BE PATIENT.
charred sapphire
no
obsidian salmon
raw topaz
i cant be patient i am enjoying the game too much
narrow sail
lol its 2020 why do they need downtime deploys?
modern shale
no, I spent alot of money in this shit
vivid briar
they are ;]
silk wren
Get more servers to handle the mass
vivid briar
they are ;]
silk wren
so they say
raw topaz
get more servers then sell them to flea market
vivid briar
Overall server infrastructure is getting upgraded due to influx of new players. Sorry, that some of you experiences server related problems. And thank you for understanding
charred sapphire
where they at doe
vivid briar
Overall server infrastructure is getting upgraded due to influx of new players. Sorry, that some of you experiences server related problems. And thank you for understanding
Overall server infrastructure is getting upgraded due to influx of new players. Sorry, that some of you experiences server related problems. And thank you for understanding
Overall server infrastructure is getting upgraded due to influx of new players. Sorry, that some of you experiences server related problems. And thank you for understanding
;]
silk wren
Doesnt take 9 years
vivid briar
Overall server infrastructure is getting upgraded due to influx of new players. Sorry, that some of you experiences server related problems. And thank you for understanding
;]
silk wren
man games been out for awhile and they only decide to do it now
vivid briar
Overall server infrastructure is getting upgraded due to influx of new players. Sorry, that some of you experiences server related problems. And thank you for understanding
;]
silk wren
pfft its seems to be another DayZ SA situation
hybrid plover
blablablablablabla we want to play normal and not Always Errors. Or Something else.. .<.<
vivid briar
it takes time
servers dont just appear in thin air
takes time for quality
its what happens when you upgrade a network of servers
modern shale
They charge 45 dollars for the standard edition
vivid briar
and im assuming they have a lot of servers to upgrade
modern shale
They could've upgraded them sooner
eternal spindle
nice just wasted 45 mins of my life in a raid for me to get an authorization error
manic ferry
As a PMC, I went into shoreline. got out, went into my inv, got a auth error, and restarted. only to see my bag and container empty wtf
raw topaz
they all struggle with this problem
narrow sail
ya, but most companies can handle it after a few days
raw topaz
@manic ferry NOOOOO
vivid briar
well this isnt a triple a company soooooooo
raw topaz
@manic ferry i had the same thing do you tell me my bag will be empty???????????
narrow sail
also... did they not forsee an influx in players with the twitch campaign they are running?
raw topaz
@manic ferry i crashed the same way....
wanton ice
@sour galleon thanks for the help anyway
manic ferry
Yeah
formal dagger
@narrow sail
Less downtime deploys, more exploding servers.
silk wren
As soon as "High" tier streamers started playing they should have upgraded servers
Common sense
serene yew
Am I the only one that gets short freezes when most likely loading in new players?
raw topaz
@silk wren its not that simple, it takes time and a lot of things to add more servers
vivid briar
why is everyone complaining about them upgrading servers
modern shale
Because they only did it when they got problems with them
vivid briar
So
manic ferry
BRUHH
vivid briar
atleast tthey are upgrading
manic ferry
fixed lol
vivid briar
they just shouldnt upgrade at all?
silk wren
@raw topaz obviously dont know how it works then 😛
modern shale
So they should've seen it coming
narrow sail
focus on the things you are good at (obviously not hosting servers)... outsource the rest
vivid briar
they shouldve
compact matrix
If I was the DEVs I would be extremely excited about this because there are some many people trying to get in and or play, that the game is broken
narrow sail
its 2020 this is a solved problem
vivid briar
but they didnt so you have to live with it
charred sapphire
so you have to live with it
vivid briar
;]
charred sapphire
that is not how you market your game to a hundred thousand people on twitch
modern shale
That's such a toxic mentality
vivid briar
You act as if they have had millions of people playing for the last 3 years
all of this happened in a month or so
and they are a small game studio. They arent someone like EA.
charred sapphire
should have prepared before doing something like drops, knowing it would bring in more players
vivid briar
They dont have billions backing them, they are trying
pure ginkgo
You never know how many players will get into the game
modern shale
Poor them, charging exorbitant prices for a beta
compact matrix
I'd still be really excited regardless what is happening.
pure ginkgo
Its a wonder that the game is Number 1 with nearly 300k viewers + Pestily 40h+ streams did a lot aswell
vivid briar
I honestly dont care. If they have to shut servers down to upgrade them sick
raven spire
Hello ! I can't download the game , i think i have buy the game in 2017 but in my profile it said " expired "
charred sapphire
you should be their marketting manager
compact matrix
that's a little sus @raven spire
charred sapphire
heres the thing, some of us have these things called jobs that take up most of our week
vivid briar
lol
charred sapphire
some of us get 1-3 days a week to sit and play, most the time for about a hour or two those days
compact matrix
I've been told that they should be done soon
charred sapphire
so when you get off your long day of work with hopes to play your favorite game, just to find out its down again for the 10th time
charred sapphire
again, you should be the market manager
compact matrix
who?
vivid briar
I mean i just find something else to do instead of raging in their discord
charred sapphire
"find something else" is im sure what theyre wanting 300k people to do
vivid briar
for the amount of time their servers are down
compact matrix
Kali who should be
zealous kiln
hello, so i just bought the preorder and am looking to figure out how to download it, that way when the servers come online I will have it done. I dont see any download link, it said a link should show up but i dont know where
vivid briar
He thinks i should because im okay with the servers getting shut down so they can upgrade them for their player base
and he thinks theres something wrong with being okay with waiting for them to upgrade their services for the game
narrow sail
charred sapphire
no i think you should because you say things like "i dont care" and "find something else"
which is exactly how people should respond to problems
vivid briar
Well you are lost if you think thats what it takes to be a good market manager?
zealous kiln
thank you @narrow sail
blazing fulcrum
just lost one weapon case from a marked room run at customs, it vanished from my inventory 😦
vivid briar
tf
charred sapphire
hello lmfao?
vivid briar
?
lost
I wouldnt want my marketing manager to not care or find something else to do
charred sapphire
no shit
vivid briar
so why would i make a good marketing manager
narrow sail
@zealous kiln the game isn't working too well at the moment unfortunately and hasn't been for the last few days
vivid briar
what makes you think those are good qualities
charred sapphire
youre doing great man
vivid briar
yikes
sour galleon
@raven spire where did you buy the game from?
compact matrix
Hour or so on the servers, take that as you will.
zealous kiln
that is no problem @narrow sail all games go through this and being that it is a closed beta i can only assume it to do things like that
narrow sail
I'll believe it when I see it
raven spire
@sour galleon on the website i think , but it was in 2017 😂
vivid briar
Just a man trying to pursue my passion. Ask me anything you'd like, I'm a pretty open guy.
yikes
compact matrix
All these streamers enjoying that high premium streamer status while in a raid rn
raven spire
i remember only played 1 or 2 games
vivid briar
servers are working now btw
raven spire
yep
oblique acorn
trapped in "matching" 🙂
modern shale
My download is still going at 360 kb/s
sour galleon
Well that seems weird. There was a trial version of the game during the christmas the previous years, but I dont think there was one in 2017. Idk what happened. Search online for the problem or ask around
little timber
I had the same problem I purchased the game back in 2017. And now it says I don't own the game. Currently waiting to get contacted by support.
raven spire
@sour galleon i'll open a ticket to the support , thank you !
zealous kiln
I just bought it and even though it shows up in my transactions list it shows I dont own it on launcher
sour galleon
Np. Did my best :)
@zealous kiln so there is no install button?
How did you download the launcher?
zealous kiln
@narrow sail linked it for me but its not showing as i bought it
narrow sail
hmm, not sure on that one man... it showed in my account right away man.. sorry 😦
probably related to the server issues... I'd just give it a sec
zealous kiln
thats what i figured but thought i would see if there was something i missed
narrow sail
I didn't get the email either but just go the download link from my friend and when I logged in the game showed up
main quail
sour galleon
You should wait until on the website, on profile it shows you a button to install the game. It might take a while, a lot of ppl are buying the game now
zealous kiln
ahh that makes sense then, being the servers are messed up ill give it a few hours
shut hornet
I have a question
If you buy the standard edition package.
Do you get access to play the game, or have to wait until closed beta?
modern shale
You get access
shut hornet
Okay, so upon buying you can play, no need to wait?
sour galleon
And you start with this
compact matrix
ugh my download isn't working
heady crow
would wait till the game is fix
sour galleon
The more expensive versions give you more invame items that can be obtained by playing @shut hornet
zealous kiln
annnd now i see why everyone is buying the game and its being overloaded. front page of twitch is dr. disrespect and drlupo streaming it haha
sour galleon
Are they streaming tarkov?
zealous kiln
yep
sour galleon
Lol. They started to like it
zealous kiln
thats probably where the influx is coming from haha so if anyone is wondering why servers cant keep up\
sour galleon
And the 25% discount
zealous kiln
true
heady crow
server badly need updated
tepid bough
hello, where can you make new friends and team up in eft?
sour galleon
More players is a good thing, but the servers are juat having a hard time now
@tepid bough yes
Even chat ingame
tepid bough
is there a certain channel for it or?
no i meant here on discord
iwhere to find players to teamup with here
sour galleon
You can send friend requests and talk to them in the messages tab in menu
sturdy lodge
Lots
tepid bough
i cant see that channel
sour galleon
@tepid bough also #news-setup i think
sturdy lodge
Now if tech support would just answer my emails and tickets I sent since the 1st so I can play. /sigh
sour galleon
Btw, this discord server is created by the community, not official
sturdy lodge
Is it? huh. Ok.
languid sundial
I have a question, i am thinking of getting the EOD edition, I have the small edition. I have an amount of stuff in game and money? If i upgrade will i lose stuff?
rough wigeon
I really want to get the game since there's a sale on right now, but I'm currently on vacation in the US
If I buy the game in the US right now, will I be able to play the game when I return to Asia?
upper obsidian
is there a way I can change the install drive of the launcher because I installed it then deleted because I wanted to change the drive it was in but every time I reinstall the driver it automatically puts it in the drive I don't want?
sour galleon
@sturdy lodge is says official bcs tarkov has approved it and it is the biggest server, but moderators are not working at eft.
@languid sundial no. Just gain the eod stuff through a system message
sturdy lodge
Thats confusing. Still no excuse for the tickets on there site and direct email to them not to be answered. But thanks
languid sundial
@sour galleon okay thanks 🙂
sour galleon
@rough wigeon you need to get the asia version. There must be an option to chose somewhere
rough wigeon
Is there?
I thought there was just the option to upgrade to EU
and that US and Asia were under Other
However does this mean I can't play the game in the US anyways, since I travel back and forth a lot?
Thanks in advance
sour galleon
rough wigeon
I've heard that if you boot up the game in Asia you get region locked
thick prairie
I just upgraded from standard to prepare for escape edition but havent got the upgrade yet
i still have standard
i bought it 30 mins ago
sour galleon
@rough wigeon idk about playing the game in a different region. You should search that online
sour galleon
Or just get the "other" version
rough wigeon
I'll try getting the "other" version
I've heard paypal is the way to go for smoothest purchase
sour galleon
@thick prairie the servers are overcrowded rn. It should come soon
thick prairie
@sour galleon ah ok got it. Thx
sour galleon
@rough wigeon yup. Are you from CIS?
sour galleon
Than the "other" version should be available in both us and non CIS part of Asia
compact matrix
keep on having to click install over and over again
and it says the file that is set has something it it but it has nothing
rough wigeon
Oh
I did some research
Nikita said in 2016:
"you will able to play on every server without any restrictions. Region lock is about game launch. Anyway - with EU and US version you will able to run EFT everywhere."
Does that mean I can't launch the game or something?
Sorry about the hassle, it just I want to be sure
unborn hound
@rough wigeon why dont you just buy the europe version? it says can launch anywhere
seems like the safest bet noN?
sour galleon
Np. The "other" version was named US before. Now idk about the eu version being avalible everywhere, he said that in 2016, but is should still count
rough wigeon
Thanks
glad wave
Im getting an error "Unable to reconnect to game"
After I launch the game. Before profile data loading
Anyone have experience with this?
low sequoia
Anyone else notice their sound just keeps getting quieter and quieter? Like I can barely even hear the sound when I open doors anymore. Teammates keep reporting shots and I hear nothing at times.
sour galleon
@glad wave you was is a raid when it happened?
glad wave
Happened after I extracted
sour galleon
Some had that problem too. It is new, idk how to fix it. Ask around some more
fallow ermine
tfw you wanna buy the game but theres a problem but support is non existent
narrow sail
just like the servers
low sequoia
@fallow ermine you need to realize there are A LOT of new players.
Youre not the only one with an issue. Maybe try to post the problem here
fallow ermine
yeah sorry just frustrated and i know that theres alot of new ppl
warm cloak
Yo how do I play the game? I just bought it and there is no download anywhere?
kindred lily
fallow ermine
well my problem is that i tried to buy the game but my card kept getting declined and so i called my bank to fix the problem which i did but now the check out page wont even let me use the same card like it says ive exceeded the maximum amount of attempts
quaint nexus
i just have upgrade my game to prepare for escape, for larger secure container etcetc. but it says on my profile i have standard. and dont see container in my acc
do i have reset?
kindred lily
can anybody help me i cannot download the game i do the download on the launcher and it says it finshed but then it says that the application is being used somewhere else and makes me do the download again
fallow ermine
@kindred lily go to your profile page on theyre website
fallow ermine
it should be a big install button
kindred lily
ive already got the launcher
fallow ermine
oh try force stopping the launcher in task manager then restarting the launcher
crimson olive
Anyone else getting the integrity error on start of launcher? Was playing earlier today- started up, and got the error.
rugged forge
@fallow ermine could you try using paypal instead? I tired using card and it also declined.
eternal spindle
is the servers getting better
narrow sail
are the servers getting better
kindred lily
C:\Battlestate Games\BsgLauncher\Temp(live)EftClientDistr.0.12.2.5485.distr.tmp"
eternal spindle
are*
narrow sail
FTFY Screwhead
fallow ermine
i did and im not sure it worked like it said it went through but it didnt take my money from my bank so well see
rugged forge
You might have to wait a bit, its certainly not a fast transaction
lunar talon
Hey guys! My friend is trying to join the Discord to gain access to LFG options. After reading and choosing options in Setup and Rules does it open up the LFG automatically or is there an additional step? Thanks in advance!
fallow ermine
ok so now it went through but no email for code (i bought it as a gift)
warm cloak
Yeah no email for me either
quaint nexus
hello, does someone know how long it takes that my game is actually upgraded? payment got through. i went to prepare for escapoe. but it says im still on standard
warm cloak
Guess we have to wait
fallow ermine
for the time being my solice is lofi hiphop radio
rugged forge
well, I don't know about that then. good luck to you all though
neon moat
how can i get rid of this error? its the 3rd time i reinstalled the game
and it still shows up
i even uninstalled the launcher
and then the launcher closes
if i press close
rugged forge
found this "It works now, i changed temp folder, removed the launcher, deleted all EFT files, reinstall the launcher, run as admin, select the same folder as the launcher for the install and it works ! ( found it on REDDIT ! )"
neon moat
can we go in a private call to show me 🙂
rugged forge
sure
kindred lily
can you show me aswell @rugged forge ?
hollow terrace
lol, all the items that was insured are not insured anymore.
teal rose
@kindred lily Reinstall the launcher in a different folder (I recommend C:\Program Files\BsgLauncher) and run this script before doing that:
kindred lily
thats exactly what im getting
warm cloak
How long does it take to get download email, anyone know?
teal rose
Make sure there is no antivirus or file sync software running in the background either and restart your PC after installing the launcher.
warm cloak
nvm it just came lol
compact matrix
who me?
quaint nexus
hello, does someone know how long it takes that my game is actually upgraded? payment got through. i went to prepare for escapoe. but it says im still on standard
compact matrix
who are you talking to Virazy
warm cloak
I bought game around 30 mins ago, maybe 30 mins for u
teal rose
@kindred lily and you.
compact matrix
will restarting my pc stop the download or restart it
deep oxide
watching since two days drop streams, even linked and unlinked two times, dont get any dropps, why
teal rose
RNG and server issues.
compact matrix
so do I click skip or retry?
teal rose
@compact matrix Reinstall the launcher in a different folder (I recommend C:\Program Files\BsgLauncher) and run this script before doing that. Make sure there is no antivirus or file sync software running in the background that could cause issues.
compact matrix
ummm
teal rose
Restarting your PC after you reinstalled the launcher can help as well.
austere widget
Do gift codes take a while to show up in your email? I bought my friend a copy this morning and have yet to receive a code even though my game activated on my account instantly
teal rose
Yes, it can take a while. If it's still not there after 48 hours, contact support@battlestategames.com
waxen tartan
Servers are full potatoes, so they friend gift code could be delayed by a couple of days
placid raven
so much for battleye catching that cheat that went months undetected. they are already right back at it.
waxen tartan
Yeah forums are full of esp and aim hacks 
tight violet
hi, i bought the "Edge of Darkness edition" after playing on the standard version & i don't have the gamma pack & extra loot space, but my account shows to have the updated game edition. can anyone help?
slim plover
I went to the gifting part and bought it and I have not received a key in the email yet. Its been about 10 minutes.
slim plover
Okay thanks.
teal rose
If it's still not there after 48 hours, contact support@battlestategames.com
waxen tartan
Your loot is being delayed servers are overloaded
modern shale
Holy fuk
If I get that error after I finished installing it I'm done with this game
It's been 3 days to install
And it's less than 75% done
deep oxide
maybe dont play on toaster
modern shale
Uh, 240 Mb/s internet on a RX480 with an I7 4770 is not a toaster
It's the games fault not mine
patent knot
i have less then you in every way and mines like a 40 min download
placid raven
andddddd another cheater on labs. yayyyy. never ending. bsg just needs to block all changes to game files and outside programs.
modern shale
Well fuck me then
patent knot
have you tryed to do a reset on the website might have just typed it wrong
fierce lagoon
YOU HAVE REACHED THE MAXIMUM ATTEMPTS. TRY AGAIN LATER
opal void
Guys i need help my game messed up and i had to uninstall now im trying to reinstall and this keeps happening
Do i just delete the eft live folder and continue?
teal rose
Try to clear the cache using the launcher and restart your PC.
fierce lagoon
are there any devs here who can force reset my password so i can get a email to sort it out
teal rose
Just be patient, the servers are under heavy load right now. If you still can't log in after 24 hours, contact support@battlestategames.com
fierce lagoon
I spent 60 AUD on this game I want a fast turn around or refund
lost hearth
hi guys...I upgraded my edition 20mins ago from Standard to Left Behind edition but I haven's received any updates in game. yet The order has been processed successfully and I did game re-start as well. Any support, would be appreciated! Thanks
teal rose
I'm afraid I can't do much. We Discord mods are only.. well.. Discord mods. There are no devs here.
@lost hearth Just be patient, it can take a bit.
modern shale
IKR
I spent 200 reais
For a game I can't even play
And it's not even downloaded yet
Just reached 75%
winter talon
opal void
Now im getting this
normal epoch
i just joined this discord and cant read any chat above this currently just curious how long after purchase does it take to get a link to the launcher or something ? lol sorry if this is something asked recently
teal rose
Welcome. It can take a bit, just be patient.
I think people had to wait around half an hour on average.
normal epoch
cool thank you
opal void
And when it finished it went to unloading files then said it was being used by another process what is going on
teal rose
Did you try to restart your PC?
opal void
I did that last night i will try in a sec but it did nothing last jight and i cant clear cache cause the game wont even finish the install
Its unpacking again ill show the error when it pops
teal rose
Reinstall your launcher and game in different locations (I recommend C:\Program Files\) and run this script before doing that.
opal void
Thats what i keep getting i dont understand
teal rose
Just hit retry.
opal void
So like change the file name?
Do you mind walking me through im kinda new with the computer stuff
lost hearth
@teal rose I just received the upgraded package. Problem solved!
teal rose
👍
compact matrix
No, not sure how to do that.
floral osprey
Anyone know how to get the game to download and install correctly? The download file checksum does not match keeps coming up. Everything I see on the website related to it says it is closed and to use the search function, but all I am seeing are pages of the same question
teal rose
@compact matrix try to retry a few times. If it doesn't help, make sure your network connection is fine (I recommend connecting to your router with an ethernet cable) and just restart the download.
compact matrix
no retry has re popped up it just saying its downloading but it isnt
opal void
ok im at install hit install and save as or
compact matrix
and can't connect to my router. In a complete different place.
fierce lagoon
cant reset my password .. YOU HAVE REACHED THE MAXIMUM ATTEMPTS. TRY AGAIN LATER
teal rose
@fierce lagoon you can contact support@battlestategames.com for account issues.
@opal void so you already uninstalled the launcher?
opal void
yes bsg and the eft live are deleted from files
teal rose
Hit the windows button and search for "control panel". Open it and go to "programs and features".
compact matrix
didn't work
opal void
Ok im here
compact matrix
says it is already unistalled but it is still there
teal rose
Look for "Battlestate Games Launcher" and "Escape from Tarkov" and uninstall both of them.
opal void
Both gone
teal rose
If it says that it has already been uninstalled, just confirm the message and continue.
Alright.
Now run this script once.
Just double-click it.
compact matrix
says its harmful
teal rose
It will get rid of launcher configs in your appdata directory.
opal void
Ok i ran it at a blank page
teal rose
Yeah that's correct.
floral osprey
A link to the solution to the download file checksum does not match?
teal rose
Sure.
teal rose
Run the launcher installer and when it asks for the installation path, change it to C:\Program Files\BsgLauncher
@floral osprey you can just follow this little "how to" as well.
Starting with this message: https://discordapp.com/channels/521608697764380694/521614489884295169/662821005525516299
compact matrix
it brings up the launcher, when I click uninstall, it brings me to control panel, but it isn't there
teal rose
Your launcher is still installed?
teal rose
It's the .exe file you download from the website.
teal rose
Don't click install in the launcher yet. Close it and open your file explorer.
opal void
Ok im here
compact matrix
just installed the new launcher with the new path
teal rose
Alright. Go to "This PC" > "Local Disk (C:)" > "Program Files" and create a new folder "EFT".
compact matrix
done
teal rose
After that just close the file explorer and open your launcher.
teal rose
Yeah.
compact matrix
mk
fierce lagoon
changed pw and still cant log in
You have reached the maximum attempts. Try again later
You have reached the maximum attempts. Try again later
wtf is this...
teal rose
Again, contact support@battlestategames.com. Just spamming the reset password button will not help you.
near perch
hello i have a probelm, i keep getting a checksum error after trying to install the game
fierce lagoon
i just did a reset then and its still bring up error
compact matrix
want me to install now Virazy
teal rose
One sec.
opal void
Im ready to
compact matrix
ight
teal rose
@near perch just follow this little "how to" starting with https://discordapp.com/channels/521608697764380694/521614489884295169/662821005525516299
Click install and when it asks for the installation location, select the EFT folder you just created.
("This PC" > "Local Disk (C:)" > "Program Files" > "EFT")
opal void
Ok allow automatic updates correct
brazen sky
Any update on when the aussie servers will get an upgrade, matchign times are shocking and i cant even build a weapon at the moment
teal rose
@opal void that's your choice. I like to disable them personally.
@compact matrix Do you have a second drive?
opal void
Btw i dont have a local i only got ssd as of now is that on thats what it was on before
Ok*
teal rose
As long as you don't use the default path you should be good.
opal void
Ok
teal rose
I guess C: is your SSD then?
compact matrix
doing that now
teal rose
You can double check if the Battlestate Games folder in C: is still there. If so, you can just delete it.
compact matrix
deleted it
teal rose
Yeah just make some room and select the EFT folder during the installation.
That should be all you need to do.
Well, or if you want to install the game on a different drive, you can just create an EFT folder on that drive and select it.
compact matrix
I'll just move somethings to my hard drive, such as some games
supple hearth
Hello, has anyone else been getting random crashes since the new patch? It also oddly crashes my discord at the same time. Has gotten me killed multiple times today and want to try and see if its EFT or on my end. Never had this issues until 12.2
teal rose
@supple hearth try to do an integrity check using the launcher and clear your cache. Make sure your drivers are fine as well.
supple hearth
Tried the above steps to no avail. Submitted a few crash reports hopefully that may give some insight into it unsure how you guys review crash reports exactly
torn lion
Jesus Christ dude. I’ve froze atleast 3 times in the last half hour and one time it’s made me hard shutoff my pc
teal rose
Try this (from BattlEye FAQ):
Recently several Windows 10 users have started experiencing this issue without a change on our side. After investigating we have concluded that it is caused by NVIDIA’s new “(Ultra-)Low Latency Mode”. Until NVIDIA provides a fix please disable this feature by opening your NVIDIA Control Panel, selecting “Manage 3D settings” -> “Global Settings” -> “Low Latency Mode” and changing this setting to “Off”. Click “Apply” and potentially also reboot your system.
torn lion
Think I’m just gonna not play until they can get these server issues figured out
supple hearth
I shall give that that a try thank you @teal rose
near perch
how can i get the checksum error fixed?
compact matrix
can I download the launcher on the D drive?
teal rose
Sure. Just repeat what we did earlier and install it on there.
compact matrix
mk
teal rose
@near perch try to follow the little "how to" starting from https://discordapp.com/channels/521608697764380694/521614489884295169/662821005525516299
I should really create a proper how-to
near perch
i clikced the link nothing happened
teal rose
Restart your discord and try again.
compact matrix
can I have the launcher on the C drive but the EFT on the D drive?
teal rose
I would recommend you to do it the other way around.
You really should put EFT (the game) on your SSD.
But yes, it would be possible.
compact matrix
Yeah, I mean moving my windows to D: wouldn't work right?
Everything else is just small besides windows
teal rose
Well, you should keep Windows on your SSD as well. 😛
compact matrix
yeah
teal rose
A lot of small things can be enough as well.
compact matrix
What about Program files?
teal rose
That is where your programs are installed. You can't just move it over.
You need to reinstall each program on your D drive individually.
compact matrix
Oof
teal rose
You can go into your control panel again and just uninstall programs you don't need.
compact matrix
Ok
teal rose
Or you can try a disk clean-up (just search for it after pressing the windows key).
Clean your download folder and trash bin etc.
Things like that.
near perch
im at programs and features
teal rose
Look for "Battlestate Games Launcher" and "Escape from Tarkov" and uninstall them.
teal rose
Now run this script once.
teal rose
Hit your windows key and search for "command prompt".
Open it and execute the following command:
rmdir /s /q "C:\Users\%USERNAME%\AppData\Roaming\Battlestate Games"
teal rose
4 more to go! 😄
near perch
ok i did it
teal rose
Open your file explorer and go to "This PC > Local Disk (C:)"
If you see a "Battlestate Games" folder in there, delete it.
near perch
do i close command prompt
teal rose
Yeah.
teal rose
Go into the "Program Files" folder and create the folders "BsgLauncher" and "EFT".
modern shale
Only 1000 mb to go
near perch
ok did it
teal rose
Now open the launcher setup .exe you can download from your profile on the website.
near perch
ok its asking if i would like to select a differnt folder
teal rose
Yes, select the "BsgLauncher" folder you just created.
harsh spoke
I don’t build my pc until next week unfortunately
compact matrix
ALRIGHT
harsh spoke
😫
compact matrix
just got to 20.6 free gb
swift olive
Wait are you having the same issue I am with how to download the actual game after buying
teal rose
Nice.
compact matrix
now what
teal rose
Enough to fill it all up with EFT. 😄
harsh spoke
Does chat disappear for everyone every time you close discord?
I have no chat history 😰
compact matrix
so where do I create the EFT in the C drive?
teal rose
C:\Program Files\EFT
near perch
ok after i click next?
teal rose
Just finish the launcher installation after you selected the correct folder.
compact matrix
when a create the EFT in program files it is an administrative file
so it won't allow the download to go there
near perch
does it matter where the shortcut goes?
vivid briar
HELP
teal rose
@harsh spoke should be good now.
harsh spoke
Woop woop
compact matrix
harsh spoke
Got it 💪🏻
vivid briar
i cant find the 0048
near perch
ok im now opening battlesate launcher
teal rose
Open it as an admin. @near perch
compact matrix
that is what I did
teal rose
@compact matrix you need to click the big "install" button.
compact matrix
ran it as an admin
vivid briar
docs
compact matrix
mk
teal rose
Not the "set path to existing installation" button.
vivid briar
how do i find it\
near perch
ok i did it
teal rose
Just log in and click the big install button.
teal rose
Yeah.
near perch
do i change installation path?
teal rose
Yes, change it to the EFT folder you created in C:\Program Files\
inner stream
can anyboody change my name to Glukhore please?
languid cipher
Hey y’all how can I attain the role of Sherpa ? I spend a lot of time helping hatchlings and giving loot anything else <@&521631248536305664>
vivid briar
HELP please
teal rose
@vivid briar what quest?
vivid briar
task 2 for skier
inner stream
@languid cipher I'm pretty sure you have to apply on the form/website
compact matrix
Wait so I just wait? rn when it says this
near perch
wait i have program files and program files (x86) could i have and either of them?
teal rose
the non-x86
near perch
fkkkkkkk
teal rose
Well, if you created it in x86, you can just delete it and try again in non-x86.
vivid briar
@teal rose Task 2 skier The Extortionist
obsidian salmon
That’s not a tech support problem.
teal rose
@obsidian salmon
compact matrix
really nice of you